2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - DS

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 35 41 12 10 3 0 0 76 12 388
2020 DS-03 30 54 10 4 2 0 0 84 6 50
2020 DS-04 36 38 9 13 4 0 0 74 17 146
2020 DS-05 31 40 18 9 2 0 0 71 11 125
2020 DS-06 43 40 9 8 0 0 0 83 8 53
2019 DS 38 40 12 6 5 0 0 78 11 344
2019 DS-03 41 46 4 2 7 0 0 87 9 46
2019 DS-04 37 38 11 7 6 0 0 75 14 124
2019 DS-05 27 43 17 8 5 0 0 70 13 100
2019 DS-06 55 29 10 2 4 0 0 84 6 49
2018 DS 33 44 11 7 5 0 0 77 12 266
2018 DS-03 31 47 13 3 6 0 0 78 9 32
2018 DS-04 35 44 10 6 5 0 0 79 12 94
2018 DS-05 26 46 13 10 5 0 0 72 15 87
2018 DS-06 47 39 8 3 3 0 0 87 5 38
2017 DS 36 44 8 7 5 0 0 80 12 321
2017 DS-03 40 48 3 3 6 0 0 88 9 35
2017 DS-04 34 45 7 9 4 0 0 80 13 124
2017 DS-05 25 48 14 9 5 0 0 73 14 103
2017 DS-06 65 28 0 3 5 0 0 93 8 40
2014 DS 30 44 8 10 7 0 0 75 17 354
2014 DS-03 17 57 10 13 3 0 0 73 17 30
2014 DS-04 27 45 8 9 11 0 0 72 20 138
2014 DS-05 34 40 10 11 4 1 0 75 16 123
2014 DS-06 44 51 0 5 0 0 0 95 5 39

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 26 35 16 16 8 0 0 61 23 388
2020 DS-03 30 48 8 12 2 0 0 78 14 50
2020 DS-04 27 31 12 21 10 0 0 57 31 147
2020 DS-05 18 34 24 15 9 0 0 52 24 124
2020 DS-06 42 34 11 8 6 0 0 75 13 53
2019 DS 25 36 14 14 12 0 0 61 25 343
2019 DS-03 35 43 7 11 4 0 0 78 15 46
2019 DS-04 24 33 16 11 15 0 0 58 26 123
2019 DS-05 16 31 18 21 14 0 0 47 35 100
2019 DS-06 32 44 8 10 6 0 0 76 16 50
2018 DS 21 40 13 15 11 0 0 62 26 266
2018 DS-03 16 42 6 26 6 3 0 60 33 31
2018 DS-04 23 40 9 14 14 0 0 63 27 95
2018 DS-05 14 42 17 16 11 0 0 56 27 88
2018 DS-06 43 32 19 5 0 0 0 76 5 37
2017 DS 24 36 16 12 11 0 0 60 24 321
2017 DS-03 37 42 14 3 3 0 0 80 6 35
2017 DS-04 23 36 15 15 11 0 0 60 26 124
2017 DS-05 16 37 19 15 13 0 0 52 28 103
2017 DS-06 43 30 10 10 8 0 0 73 18 40

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 53 33 8 5 1 0 0 86 6 382
2020 DS-03 44 40 8 4 2 2 0 86 6 50
2020 DS-04 54 31 8 6 1 0 0 85 7 144
2020 DS-05 46 40 8 4 1 0 0 87 5 121
2020 DS-06 72 19 4 6 0 0 0 91 6 53
2019 DS 54 33 8 4 2 0 0 87 6 343
2019 DS-03 54 28 13 2 2 0 0 83 4 46
2019 DS-04 50 37 7 5 2 0 0 86 7 123
2019 DS-05 47 36 9 4 3 0 0 84 7 99
2019 DS-06 72 18 6 4 0 0 0 90 4 50
2018 DS 50 35 9 4 2 0 0 85 6 264
2018 DS-03 42 45 10 3 0 0 0 87 3 31
2018 DS-04 53 33 6 7 1 0 0 85 8 95
2018 DS-05 43 38 15 2 2 0 0 80 5 87
2018 DS-06 76 22 3 0 0 0 0 97 0 37
2017 DS 56 29 10 4 1 0 0 85 5 321
2017 DS-03 57 26 12 3 3 0 0 83 6 35
2017 DS-04 54 29 10 6 2 0 0 83 7 124
2017 DS-05 50 34 12 4 0 0 0 84 4 103
2017 DS-06 80 15 5 0 0 0 0 95 0 40
2014 DS 53 32 8 4 2 0 0 85 6 353
2014 DS-03 43 40 10 7 0 0 0 83 7 30
2014 DS-04 45 34 12 7 2 0 0 79 9 137
2014 DS-05 57 33 7 2 2 0 0 89 4 123
2014 DS-06 69 28 3 0 0 0 0 97 0 39

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 38 43 11 8 2 0 0 80 9 389
2020 DS-03 36 48 12 4 0 0 0 84 4 50
2020 DS-04 41 38 9 11 1 0 0 79 12 147
2020 DS-05 28 50 14 6 2 0 0 78 8 125
2020 DS-06 49 36 6 8 2 0 0 85 9 53
2019 DS 39 41 9 8 3 0 0 80 11 344
2019 DS-03 58 33 2 4 2 0 0 91 7 45
2019 DS-04 38 40 8 10 3 0 0 78 14 124
2019 DS-05 24 48 17 7 4 0 0 72 11 100
2019 DS-06 52 34 4 6 4 0 0 86 10 50
2018 DS 34 45 9 9 3 0 0 79 11 266
2018 DS-03 42 42 6 6 3 0 0 84 10 31
2018 DS-04 33 47 8 8 3 0 0 80 12 95
2018 DS-05 25 50 14 9 2 0 0 75 11 88
2018 DS-06 59 32 3 5 0 0 0 92 5 37
2017 DS 35 42 12 7 4 0 0 77 12 321
2017 DS-03 63 23 9 3 3 0 0 86 6 35
2017 DS-04 32 44 10 11 4 0 0 76 15 124
2017 DS-05 23 49 17 7 4 0 0 72 11 103
2017 DS-06 53 38 5 3 3 0 0 90 5 40
2014 DS 34 42 10 8 5 0 0 77 13 353
2014 DS-03 33 43 7 10 7 0 0 77 17 30
2014 DS-04 29 40 14 9 7 1 0 70 16 137
2014 DS-05 35 47 9 7 2 0 0 82 9 123
2014 DS-06 46 44 3 8 0 0 0 90 8 39

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 22 34 21 16 7 1 0 56 23 386
2020 DS-03 31 45 12 8 4 0 0 76 12 49
2020 DS-04 23 29 21 16 9 1 1 53 26 147
2020 DS-05 14 32 27 18 9 0 0 46 26 125
2020 DS-06 33 33 17 17 0 0 0 65 17 52
2019 DS 23 29 17 18 12 1 0 53 30 342
2019 DS-03 46 30 15 4 4 0 0 76 9 46
2019 DS-04 18 26 20 24 12 0 0 44 37 123
2019 DS-05 12 32 17 21 16 2 0 45 38 100
2019 DS-06 29 29 20 16 6 0 0 57 22 49
2018 DS 22 30 19 16 13 1 0 52 29 267
2018 DS-03 34 34 6 13 13 0 0 69 25 32
2018 DS-04 19 32 18 19 12 1 0 51 31 95
2018 DS-05 16 27 19 19 17 1 0 44 37 88
2018 DS-06 27 32 30 8 3 0 0 59 11 37
2017 DS 22 27 24 15 10 1 0 51 25 320
2017 DS-03 37 42 14 3 3 0 0 80 6 35
2017 DS-04 27 23 19 16 11 2 1 52 28 124
2017 DS-05 11 26 37 15 11 1 0 37 26 103
2017 DS-06 18 36 21 18 8 0 0 54 26 39
2014 DS 23 31 19 14 13 0 0 54 27 353
2014 DS-03 37 27 10 23 3 0 0 63 27 30
2014 DS-04 18 28 26 15 12 0 0 46 28 137
2014 DS-05 20 37 17 12 14 0 0 57 26 123
2014 DS-06 33 28 13 18 8 0 0 62 26 39

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 21 38 19 15 7 0 0 59 22 384
2020 DS-03 24 55 8 6 6 0 0 80 12 49
2020 DS-04 23 34 18 17 8 0 0 58 24 145
2020 DS-05 11 35 27 18 10 0 0 46 27 124
2020 DS-06 32 36 17 13 2 0 0 68 15 53
2019 DS 19 36 15 19 11 0 0 55 30 342
2019 DS-03 41 33 17 4 4 0 0 74 9 46
2019 DS-04 17 30 19 24 10 0 0 47 34 124
2019 DS-05 8 42 12 21 17 0 0 50 38 100
2019 DS-06 20 41 14 18 6 0 0 61 24 49
2018 DS 21 33 18 17 11 0 0 54 28 265
2018 DS-03 34 31 9 13 13 0 0 66 25 32
2018 DS-04 20 34 17 16 11 1 0 55 27 93
2018 DS-05 15 30 22 22 13 0 0 44 34 88
2018 DS-06 24 41 19 14 3 0 0 65 16 37
2017 DS 19 32 19 17 12 0 0 52 29 319
2017 DS-03 29 51 14 3 3 0 0 80 6 35
2017 DS-04 22 31 14 18 14 1 1 54 32 123
2017 DS-05 10 28 27 22 13 0 0 38 35 103
2017 DS-06 21 38 15 13 13 0 0 59 26 39
2014 DS 20 30 20 16 14 0 0 50 30 353
2014 DS-03 30 30 3 27 10 0 0 60 37 30
2014 DS-04 18 27 24 16 15 0 0 45 31 137
2014 DS-05 17 33 20 15 15 0 0 50 29 123
2014 DS-06 28 31 13 21 8 0 0 59 28 39

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 25 29 22 11 9 3 1 56 21 386
2020 DS-03 33 29 27 6 4 2 0 63 10 49
2020 DS-04 24 27 20 12 12 3 1 54 25 147
2020 DS-05 20 27 25 14 10 5 0 50 24 125
2020 DS-06 33 35 15 8 4 2 4 71 12 52
2019 DS 28 23 21 13 10 4 1 54 24 343
2019 DS-03 48 15 22 7 7 2 0 64 13 46
2019 DS-04 25 23 17 15 14 6 0 51 31 124
2019 DS-05 18 22 29 15 11 3 1 42 27 99
2019 DS-06 34 28 16 10 4 6 2 67 15 50
2018 DS 27 26 22 13 10 2 0 54 24 267
2018 DS-03 38 16 19 16 9 3 0 55 26 32
2018 DS-04 22 26 21 17 11 2 1 49 29 94
2018 DS-05 20 26 27 10 13 3 0 48 24 88
2018 DS-06 39 39 11 8 3 0 0 79 11 38
2017 DS 26 26 18 14 11 3 1 55 26 320
2017 DS-03 37 29 12 17 6 0 0 65 23 35
2017 DS-04 28 22 19 14 12 5 1 53 27 124
2017 DS-05 19 24 21 19 12 2 2 45 32 103
2017 DS-06 31 41 13 5 5 3 3 76 11 39
2014 DS 24 27 23 10 9 5 1 55 20 353
2014 DS-03 27 27 13 17 10 7 0 57 29 30
2014 DS-04 20 27 23 18 9 2 1 48 28 137
2014 DS-05 26 25 26 4 9 7 2 57 14 123
2014 DS-06 26 41 21 3 8 3 0 68 11 39
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 54 24 14 5 2 1 1 79 7 388
2020 DS-03 44 28 24 4 0 0 0 72 4 50
2020 DS-04 52 24 14 5 3 1 1 78 8 147
2020 DS-05 49 25 16 6 1 1 2 76 7 124
2020 DS-06 75 17 4 4 0 0 0 92 4 53
2019 DS 44 34 10 6 4 1 1 79 10 344
2019 DS-03 33 39 17 7 2 0 2 73 9 46
2019 DS-04 43 30 12 9 5 1 1 74 14 124
2019 DS-05 40 37 9 6 5 1 1 79 11 99
2019 DS-06 64 26 6 2 2 0 0 90 4 50

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 41 33 13 8 5 0 0 75 12 387
2020 DS-03 48 38 12 2 0 0 0 86 2 50
2020 DS-04 38 33 15 10 5 0 0 71 14 146
2020 DS-05 35 32 15 9 7 0 1 68 16 124
2020 DS-06 57 30 2 8 4 0 0 87 11 53
2019 DS 39 32 11 12 6 1 0 71 18 344
2019 DS-03 46 35 7 9 4 0 0 80 13 46
2019 DS-04 40 23 14 12 10 1 0 63 23 124
2019 DS-05 28 41 9 15 6 1 0 70 21 100
2019 DS-06 49 31 10 10 0 0 0 80 10 49
2018 DS 38 33 14 9 5 0 0 72 15 262
2018 DS-03 39 32 19 6 3 0 0 71 10 31
2018 DS-04 39 33 12 9 8 0 0 72 16 92
2018 DS-05 33 35 13 14 5 1 0 69 18 88
2018 DS-06 49 30 14 5 3 0 0 78 8 37
2017 DS 35 38 12 7 6 1 0 75 13 321
2017 DS-03 54 23 14 3 3 3 0 79 6 35
2017 DS-04 34 38 12 10 4 1 1 73 14 124
2017 DS-05 31 42 11 7 10 0 0 73 17 103
2017 DS-06 40 45 8 5 3 0 0 85 8 40
2014 DS 33 40 10 8 7 1 1 74 15 354
2014 DS-03 47 33 3 10 3 3 0 83 14 30
2014 DS-04 28 38 13 12 8 0 1 67 20 138
2014 DS-05 37 39 7 7 7 2 1 78 14 123
2014 DS-06 26 62 10 3 0 0 0 87 3 39

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 46 30 12 5 5 0 1 77 10 388
2020 DS-03 50 34 10 6 0 0 0 84 6 50
2020 DS-04 42 35 12 3 7 0 1 78 10 147
2020 DS-05 40 29 14 9 6 0 2 70 15 125
2020 DS-06 68 17 9 2 4 0 0 85 6 53
2019 DS 42 31 10 8 9 1 0 73 17 344
2019 DS-03 50 30 9 4 4 2 0 82 9 46
2019 DS-04 39 27 10 12 12 0 0 66 24 124
2019 DS-05 32 39 9 7 12 0 0 72 19 99
2019 DS-06 66 16 8 8 0 2 0 84 8 50
2018 DS 40 29 16 8 8 0 0 68 16 263
2018 DS-03 48 29 13 10 0 0 0 77 10 31
2018 DS-04 39 30 13 9 9 0 0 70 17 92
2018 DS-05 30 28 19 11 10 0 1 59 22 88
2018 DS-06 53 32 13 0 3 0 0 84 3 38
2017 DS 40 33 11 7 8 0 0 73 15 317
2017 DS-03 55 31 6 0 9 0 0 86 9 35
2017 DS-04 37 30 15 10 9 0 0 67 19 123
2017 DS-05 37 38 10 7 9 0 0 74 16 101
2017 DS-06 53 30 10 5 3 0 0 83 8 40
2014 DS 39 33 12 8 7 1 0 72 15 354
2014 DS-03 47 37 3 3 3 7 0 89 7 30
2014 DS-04 36 29 16 10 9 0 0 65 19 138
2014 DS-05 37 37 13 7 7 0 0 74 13 123
2014 DS-06 54 28 8 8 3 0 0 82 10 39

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 27 30 15 10 8 9 0 63 20 388
2020 DS-03 38 32 8 6 2 14 0 81 9 50
2020 DS-04 27 26 14 12 11 11 0 59 26 147
2020 DS-05 16 35 18 10 11 10 0 57 24 125
2020 DS-06 36 28 23 8 2 2 2 67 10 53
2019 DS 21 29 22 10 9 8 0 54 21 344
2019 DS-03 35 17 15 4 4 24 0 69 11 46
2019 DS-04 18 25 29 10 10 8 0 46 22 124
2019 DS-05 14 31 23 15 13 3 0 47 29 99
2019 DS-06 24 46 16 8 6 0 0 70 14 50
2018 DS 20 32 18 14 10 6 0 55 26 268
2018 DS-03 22 34 19 13 6 6 0 60 20 32
2018 DS-04 19 26 20 18 9 7 1 49 30 96
2018 DS-05 14 35 17 16 16 2 0 50 33 88
2018 DS-06 39 34 13 5 5 3 0 76 11 38
2017 DS 19 28 17 14 15 7 0 51 30 321
2017 DS-03 26 31 20 9 6 9 0 62 16 35
2017 DS-04 22 21 16 16 15 9 1 47 35 124
2017 DS-05 10 33 17 17 19 4 0 45 37 103
2017 DS-06 30 35 18 3 8 8 0 70 11 40
2014 DS 18 32 21 11 10 7 0 55 22 352
2014 DS-03 27 40 10 10 7 7 0 71 18 30
2014 DS-04 15 26 21 16 10 12 0 46 30 137
2014 DS-05 19 34 22 8 12 4 1 56 21 123
2014 DS-06 32 34 21 8 5 0 0 66 13 38

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 18 23 20 20 17 2 0 42 38 386
2020 DS-03 27 35 14 16 4 4 0 64 21 49
2020 DS-04 18 23 18 20 18 3 0 42 39 146
2020 DS-05 7 18 25 26 25 0 0 25 50 125
2020 DS-06 32 26 15 13 13 0 0 58 26 53
2019 DS 13 30 18 21 18 1 0 43 39 343
2019 DS-03 27 31 20 11 7 4 0 60 19 45
2019 DS-04 11 22 22 27 18 0 0 33 45 124
2019 DS-05 4 33 12 21 28 1 0 38 50 99
2019 DS-06 14 40 22 16 8 0 0 54 24 50
2018 DS 14 26 20 18 20 1 0 41 39 267
2018 DS-03 22 22 22 13 19 3 0 45 32 32
2018 DS-04 14 24 16 27 19 0 0 38 46 95
2018 DS-05 8 25 27 11 28 0 0 33 40 88
2018 DS-06 21 42 11 16 8 3 0 65 24 38
2017 DS 11 26 10 22 31 0 0 36 53 321
2017 DS-03 17 34 14 14 20 0 0 51 35 35
2017 DS-04 15 23 13 19 30 0 0 38 49 124
2017 DS-05 2 21 8 28 41 0 0 23 69 103
2017 DS-06 15 33 8 25 20 0 0 48 45 40
2014 DS 10 21 19 27 22 1 0 31 50 352
2014 DS-03 13 33 7 30 17 0 0 47 47 30
2014 DS-04 11 15 16 34 23 1 0 26 57 137
2014 DS-05 7 21 23 23 25 1 0 28 49 122
2014 DS-06 18 28 23 15 15 0 0 46 31 39

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 8 23 19 26 21 3 0 32 49 387
2020 DS-03 6 44 18 18 8 6 0 53 28 50
2020 DS-04 9 25 18 24 18 5 0 36 45 146
2020 DS-05 4 9 20 32 34 2 0 13 67 125
2020 DS-06 11 30 19 25 15 0 0 42 40 53
2019 DS 6 21 23 23 23 4 0 29 48 342
2019 DS-03 13 20 30 15 7 15 0 38 26 46
2019 DS-04 7 14 24 27 24 3 1 21 53 123
2019 DS-05 0 23 22 20 34 0 0 23 54 98
2019 DS-06 6 38 16 28 12 0 0 44 40 50
2018 DS 6 23 24 22 22 3 0 30 46 268
2018 DS-03 13 22 16 22 22 6 0 37 47 32
2018 DS-04 6 26 19 23 22 4 0 34 47 96
2018 DS-05 2 16 27 22 32 1 0 18 54 88
2018 DS-06 8 29 34 26 3 0 0 37 29 38
2017 DS 8 18 18 21 32 2 0 26 55 321
2017 DS-03 14 25 17 14 23 6 0 42 40 35
2017 DS-04 9 18 19 16 33 3 1 28 51 124
2017 DS-05 1 10 17 32 38 2 0 11 71 103
2017 DS-06 8 30 20 20 23 0 0 38 43 40
2014 DS 7 16 22 29 25 2 0 23 55 353
2014 DS-03 13 23 7 30 23 3 0 38 55 30
2014 DS-04 7 12 20 28 30 3 0 19 60 137
2014 DS-05 5 15 30 26 24 0 0 19 50 123
2014 DS-06 13 28 8 36 15 0 0 41 51 39

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 10 30 18 22 20 1 0 40 42 388
2020 DS-03 20 44 20 6 8 2 0 65 14 50
2020 DS-04 7 33 15 22 22 1 0 40 45 147
2020 DS-05 7 14 21 30 26 1 0 22 57 125
2020 DS-06 9 43 21 15 11 0 0 53 26 53
2019 DS 8 27 20 24 19 1 0 36 44 343
2019 DS-03 11 30 26 22 4 7 0 44 28 46
2019 DS-04 11 18 18 30 23 1 0 29 53 123
2019 DS-05 3 26 23 22 25 0 0 29 47 99
2019 DS-06 8 48 14 22 8 0 0 56 30 50
2018 DS 8 26 18 26 21 1 0 34 48 268
2018 DS-03 9 22 6 28 28 6 0 33 60 32
2018 DS-04 8 26 13 28 23 2 0 35 52 96
2018 DS-05 7 27 17 27 22 0 0 34 49 88
2018 DS-06 8 32 34 21 5 0 0 39 26 38
2017 DS 10 23 18 23 25 1 1 33 49 320
2017 DS-03 19 29 20 14 14 3 0 50 30 35
2017 DS-04 11 23 15 21 28 1 2 34 51 124
2017 DS-05 3 20 17 26 32 1 0 24 59 103
2017 DS-06 15 23 28 28 8 0 0 38 35 40
2014 DS 5 24 22 29 19 1 0 29 49 353
2014 DS-03 7 13 17 40 20 3 0 21 62 30
2014 DS-04 4 26 19 28 21 1 0 30 50 137
2014 DS-05 4 23 24 30 19 0 0 27 49 123
2014 DS-06 10 31 21 33 5 0 0 41 38 39
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 23 35 16 15 12 0 0 58 26 388
2020 DS-03 32 40 20 6 2 0 0 72 8 50
2020 DS-04 22 29 16 18 13 0 1 52 32 147
2020 DS-05 14 36 19 16 15 1 0 50 31 124
2020 DS-06 32 40 6 11 11 0 0 72 23 53
2019 DS 17 33 20 18 11 1 0 51 29 345
2019 DS-03 28 48 9 7 4 4 0 80 11 46
2019 DS-04 15 29 22 22 12 1 0 44 34 124
2019 DS-05 10 32 23 21 14 0 0 42 35 100
2019 DS-06 30 28 22 16 4 0 0 58 20 50
2018 DS 18 33 15 21 13 0 0 51 34 266
2018 DS-03 23 32 19 16 6 3 0 57 23 31
2018 DS-04 19 27 13 22 18 0 1 46 41 94
2018 DS-05 13 42 15 18 13 0 0 55 31 88
2018 DS-06 21 34 13 29 3 0 0 55 32 38
2017 DS 19 33 19 17 12 0 0 52 29 321
2017 DS-03 26 48 20 3 3 0 0 74 6 35
2017 DS-04 20 28 23 19 10 0 0 48 29 124
2017 DS-05 11 34 17 20 18 0 0 45 39 103
2017 DS-06 28 33 20 13 8 0 0 60 20 40
2014 DS 10 35 22 18 16 0 0 45 33 353
2014 DS-03 13 40 27 17 3 0 0 53 20 30
2014 DS-04 9 29 20 26 17 0 0 38 42 137
2014 DS-05 11 36 25 11 17 0 0 46 28 123
2014 DS-06 13 46 21 15 5 0 0 59 21 39

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 26 42 16 12 4 0 0 68 16 387
2020 DS-03 36 36 10 16 2 0 0 72 18 50
2020 DS-04 24 43 18 11 4 0 0 67 15 147
2020 DS-05 20 44 20 11 5 0 0 64 16 123
2020 DS-06 28 43 13 13 2 0 0 72 15 53
2019 DS 22 43 15 14 6 0 0 65 20 344
2019 DS-03 35 39 11 13 2 0 0 74 15 46
2019 DS-04 21 40 17 15 8 0 0 60 23 124
2019 DS-05 14 49 14 15 7 0 0 64 22 99
2019 DS-06 30 44 12 10 4 0 0 74 14 50
2018 DS 20 42 21 13 4 0 0 62 17 268
2018 DS-03 22 38 19 19 3 0 0 59 22 32
2018 DS-04 19 43 19 15 3 1 0 63 18 95
2018 DS-05 18 39 27 9 7 0 0 57 16 88
2018 DS-06 29 50 8 11 3 0 0 79 13 38
2017 DS 22 45 14 12 7 0 0 66 19 320
2017 DS-03 37 51 6 3 3 0 0 88 6 35
2017 DS-04 22 38 17 18 5 0 0 60 23 123
2017 DS-05 14 49 15 10 14 0 0 62 23 103
2017 DS-06 25 58 13 5 0 0 0 83 5 40

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 33 37 12 10 6 0 1 71 17 387
2020 DS-03 38 38 8 10 4 2 0 78 14 50
2020 DS-04 34 38 12 8 7 0 1 73 15 146
2020 DS-05 26 33 17 15 7 0 2 60 22 124
2020 DS-06 36 43 6 9 6 0 0 79 15 53
2019 DS 30 36 14 12 7 0 0 67 19 345
2019 DS-03 41 37 4 11 4 2 0 80 16 46
2019 DS-04 31 33 13 14 9 0 0 65 23 124
2019 DS-05 20 40 16 12 11 0 1 61 23 100
2019 DS-06 40 30 20 10 0 0 0 70 10 50
2018 DS 25 40 16 11 6 2 0 66 17 263
2018 DS-03 30 47 7 13 0 3 0 79 14 30
2018 DS-04 32 33 16 11 6 1 0 66 17 93
2018 DS-05 18 39 20 13 8 2 0 58 21 88
2018 DS-06 24 53 13 5 5 0 0 76 11 38
2017 DS 28 40 14 9 7 1 1 69 17 321
2017 DS-03 46 37 9 0 6 0 3 85 6 35
2017 DS-04 26 40 13 15 3 2 1 68 19 124
2017 DS-05 22 44 14 7 13 0 1 67 20 103
2017 DS-06 33 43 13 8 5 0 0 75 13 40
2014 DS 27 37 15 12 9 0 0 64 22 354
2014 DS-03 43 30 17 7 3 0 0 73 10 30
2014 DS-04 26 35 13 14 12 0 0 61 26 138
2014 DS-05 23 42 15 11 8 1 0 66 19 123
2014 DS-06 36 33 13 15 3 0 0 69 18 39

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 30 43 16 7 2 0 2 74 9 385
2020 DS-03 26 52 8 10 2 0 2 80 12 50
2020 DS-04 32 38 19 8 2 0 1 71 10 145
2020 DS-05 23 48 17 7 3 0 2 72 11 124
2020 DS-06 42 40 12 2 2 0 2 84 4 52
2019 DS 25 45 14 12 3 0 1 70 16 343
2019 DS-03 39 43 7 7 4 0 0 83 11 46
2019 DS-04 23 46 15 12 3 0 2 69 16 123
2019 DS-05 14 46 16 18 5 0 0 61 23 99
2019 DS-06 34 44 14 8 0 0 0 78 8 50
2018 DS 23 45 10 16 4 0 1 69 20 268
2018 DS-03 28 44 9 19 0 0 0 72 19 32
2018 DS-04 23 45 12 15 3 0 2 70 18 95
2018 DS-05 19 42 11 20 6 0 1 62 26 88
2018 DS-06 24 53 11 8 3 0 3 78 11 38
2017 DS 21 39 14 16 9 0 0 60 25 320
2017 DS-03 37 48 9 0 6 0 0 86 6 35
2017 DS-04 17 39 11 21 11 0 1 57 33 123
2017 DS-05 17 38 21 17 7 0 0 54 24 103
2017 DS-06 28 43 13 13 5 0 0 70 18 40
2014 DS 21 40 17 15 6 0 1 61 21 353
2014 DS-03 27 47 3 20 0 3 0 76 21 30
2014 DS-04 18 40 18 17 7 0 1 59 24 137
2014 DS-05 22 39 21 10 7 0 1 61 17 123
2014 DS-06 21 44 18 18 0 0 0 64 18 39

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 46 26 16 5 6 1 1 73 11 386
2020 DS-03 55 29 6 6 2 2 0 85 8 49
2020 DS-04 47 24 17 4 7 0 1 72 11 146
2020 DS-05 35 25 22 8 6 1 2 63 15 124
2020 DS-06 55 32 9 0 4 0 0 87 4 53

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 22 37 18 13 9 1 0 60 22 387
2020 DS-03 28 42 18 6 6 0 0 70 12 50
2020 DS-04 20 33 17 18 10 1 0 54 29 147
2020 DS-05 16 34 23 15 12 1 0 50 27 124
2020 DS-06 28 53 11 8 0 0 0 81 8 53
2019 DS 17 36 18 16 13 0 0 53 29 344
2019 DS-03 33 43 13 7 4 0 0 76 11 46
2019 DS-04 14 31 25 18 13 0 0 44 31 124
2019 DS-05 13 30 12 25 20 0 0 43 45 100
2019 DS-06 16 52 16 8 8 0 0 68 16 50
2018 DS 17 31 18 19 14 0 1 48 33 266
2018 DS-03 25 38 19 9 6 3 0 65 16 32
2018 DS-04 19 26 20 22 13 0 0 45 35 94
2018 DS-05 11 26 18 25 18 0 1 38 44 88
2018 DS-06 16 51 14 11 5 0 3 69 17 37
2017 DS 23 31 15 15 14 1 0 55 30 321
2017 DS-03 45 32 12 3 9 0 0 77 12 35
2017 DS-04 21 28 16 16 16 2 1 50 33 124
2017 DS-05 13 35 16 22 15 0 0 48 37 103
2017 DS-06 30 40 13 8 10 0 0 70 18 40
2014 DS 17 35 18 19 11 0 0 52 30 354
2014 DS-03 27 37 17 17 3 0 0 63 20 30
2014 DS-04 15 32 20 21 12 0 0 47 33 138
2014 DS-05 15 36 17 18 14 1 0 51 32 123
2014 DS-06 21 44 21 8 8 0 0 64 15 39

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 23 34 12 15 14 1 2 58 29 387
2020 DS-03 30 44 14 8 4 0 0 74 12 50
2020 DS-04 19 29 12 17 19 0 3 50 37 146
2020 DS-05 17 37 14 18 12 1 2 55 31 125
2020 DS-06 30 36 8 11 11 2 2 69 24 53
2019 DS 23 34 12 14 17 0 0 57 31 345
2019 DS-03 48 39 4 7 2 0 0 87 9 46
2019 DS-04 18 32 10 16 23 1 0 50 40 124
2019 DS-05 15 37 13 16 19 0 0 52 35 100
2019 DS-06 30 28 16 12 12 0 2 59 24 50
2018 DS 21 30 14 15 17 1 2 53 33 266
2018 DS-03 34 31 16 13 3 3 0 68 16 32
2018 DS-04 20 27 17 14 20 1 1 48 35 94
2018 DS-05 17 27 14 19 20 1 1 45 41 88
2018 DS-06 27 43 3 16 5 0 5 74 23 37
2017 DS 27 32 12 12 13 1 2 61 26 321
2017 DS-03 55 29 9 0 6 2 0 85 6 35
2017 DS-04 23 27 18 13 15 2 2 52 29 124
2017 DS-05 19 36 12 18 14 1 0 56 32 103
2017 DS-06 30 43 5 13 5 0 5 76 18 40
2014 DS 22 41 9 12 13 0 2 65 26 352
2014 DS-03 43 27 13 10 7 0 0 70 17 30
2014 DS-04 20 36 9 16 17 0 1 57 33 137
2014 DS-05 20 46 8 10 12 0 3 69 23 123
2014 DS-06 23 49 10 8 8 0 3 74 16 39

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 39 26 15 12 7 0 2 66 19 387
2020 DS-03 42 28 12 6 8 0 4 73 15 50
2020 DS-04 37 20 18 16 7 0 1 58 24 147
2020 DS-05 33 35 15 11 4 1 1 70 16 124
2020 DS-06 51 17 15 6 9 0 2 69 15 53
2019 DS 39 28 16 9 5 0 2 68 15 342
2019 DS-03 54 15 13 7 7 0 4 73 14 46
2019 DS-04 34 29 20 9 5 0 3 64 14 122
2019 DS-05 39 29 15 11 5 0 1 69 16 100
2019 DS-06 32 38 14 10 6 0 0 70 16 50

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 52 29 12 3 2 1 1 82 6 388
2020 DS-03 44 34 18 2 0 0 2 80 2 50
2020 DS-04 54 28 11 3 3 0 1 83 6 147
2020 DS-05 50 26 14 5 3 2 0 77 8 125
2020 DS-06 55 30 8 4 2 0 2 87 6 53
2019 DS 52 25 13 5 3 1 1 79 8 343
2019 DS-03 54 28 7 2 4 0 4 86 7 46
2019 DS-04 52 30 11 4 2 1 0 82 7 124
2019 DS-05 39 31 18 6 4 1 1 71 10 100
2019 DS-06 76 10 4 6 2 0 2 88 8 49

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 76 9 3 1 4 4 2 91 5 387
2020 DS-03 80 8 0 0 2 6 4 98 2 50
2020 DS-04 75 11 3 2 4 3 2 91 6 147
2020 DS-05 70 10 6 2 6 5 2 86 8 125
2020 DS-06 92 2 2 0 2 0 2 96 2 53
2019 DS 76 8 4 3 3 3 3 89 7 344
2019 DS-03 85 7 0 0 2 0 7 98 2 46
2019 DS-04 74 12 5 2 3 3 0 89 6 124
2019 DS-05 68 7 5 7 5 6 2 82 13 100
2019 DS-06 86 4 2 2 0 4 2 96 2 50

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 72 11 7 2 1 2 6 89 3 387
2020 DS-03 80 8 2 0 0 2 8 98 0 50
2020 DS-04 69 12 9 2 1 3 4 87 4 147
2020 DS-05 64 13 10 3 2 2 7 84 5 125
2020 DS-06 90 2 2 0 0 0 6 98 0 52
2019 DS 85 3 1 1 1 1 9 97 2 342
2019 DS-03 89 0 0 0 2 0 9 98 2 46
2019 DS-04 85 4 2 2 0 0 6 96 3 124
2019 DS-05 82 4 1 0 1 2 10 98 1 98
2019 DS-06 90 0 0 2 0 4 4 98 2 50

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 25 40 15 12 8 1 0 65 20 387
2020 DS-03 20 50 20 8 2 0 0 70 10 50
2020 DS-04 24 41 12 14 9 1 0 65 23 147
2020 DS-05 20 35 19 15 10 1 0 55 25 124
2020 DS-06 46 35 8 6 6 0 0 81 12 52
2019 DS 23 43 13 12 8 0 0 66 20 345
2019 DS-03 28 37 20 11 4 0 0 65 15 46
2019 DS-04 17 48 13 15 8 0 0 65 23 124
2019 DS-05 17 46 15 12 10 0 0 63 22 100
2019 DS-06 46 30 8 16 0 0 0 76 16 50
2018 DS 21 48 12 11 8 0 0 69 20 265
2018 DS-03 13 60 3 13 7 3 0 76 21 30
2018 DS-04 19 44 16 14 7 0 0 63 21 95
2018 DS-05 15 50 13 10 13 0 0 65 23 88
2018 DS-06 43 43 5 8 0 0 0 86 8 37
2017 DS 27 39 13 11 10 0 0 67 20 321
2017 DS-03 37 43 12 0 9 0 0 80 9 35
2017 DS-04 23 41 14 13 9 1 0 64 22 124
2017 DS-05 22 40 12 13 14 0 0 62 26 103
2017 DS-06 50 33 8 5 5 0 0 83 10 40
2014 DS 15 46 13 14 11 0 0 61 25 353
2014 DS-03 17 47 13 13 10 0 0 63 23 30
2014 DS-04 12 39 15 18 15 0 0 52 33 137
2014 DS-05 14 54 10 12 9 1 0 69 21 123
2014 DS-06 33 44 10 13 0 0 0 77 13 39

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 36 32 16 10 6 0 0 68 16 388
2020 DS-03 34 34 18 12 2 0 0 68 14 50
2020 DS-04 38 29 14 9 10 0 0 67 19 147
2020 DS-05 24 40 19 10 6 0 0 64 17 124
2020 DS-06 58 21 11 9 0 0 0 79 9 53
2019 DS 34 33 11 12 9 0 0 67 21 345
2019 DS-03 46 33 9 7 7 0 0 78 13 46
2019 DS-04 35 34 11 6 12 1 0 70 19 124
2019 DS-05 21 33 16 21 9 0 0 54 30 100
2019 DS-06 40 38 8 12 2 0 0 78 14 50
2018 DS 34 35 15 8 7 0 0 70 15 262
2018 DS-03 42 35 13 6 0 3 0 80 7 31
2018 DS-04 37 41 6 7 7 0 0 79 15 94
2018 DS-05 23 31 23 14 8 0 0 55 22 86
2018 DS-06 47 31 19 0 3 0 0 78 3 36
2017 DS 33 40 8 11 7 0 0 73 18 321
2017 DS-03 48 46 0 3 3 0 0 94 6 35
2017 DS-04 32 40 8 12 8 0 0 72 20 124
2017 DS-05 24 39 14 12 12 0 0 63 23 103
2017 DS-06 50 40 0 8 3 0 0 90 10 40
2014 DS 29 38 14 12 7 0 0 67 19 353
2014 DS-03 33 43 13 7 3 0 0 77 10 30
2014 DS-04 25 37 15 15 7 0 0 62 23 137
2014 DS-05 27 41 13 11 9 0 0 67 20 123
2014 DS-06 51 31 5 10 3 0 0 82 13 39

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 20 36 18 17 6 0 1 57 24 389
2020 DS-03 18 50 14 14 2 2 0 69 16 50
2020 DS-04 18 35 19 17 9 0 3 54 27 147
2020 DS-05 17 34 21 20 8 0 0 51 28 125
2020 DS-06 32 34 15 19 0 0 0 66 19 53
2019 DS 19 34 16 19 10 1 1 54 29 344
2019 DS-03 33 40 16 2 4 2 2 77 7 45
2019 DS-04 19 33 16 17 11 1 3 54 29 124
2019 DS-05 9 33 20 26 11 1 0 42 37 100
2019 DS-06 28 32 12 22 6 0 0 60 28 50
2018 DS 19 29 18 20 12 0 1 49 33 265
2018 DS-03 23 35 19 19 0 3 0 60 20 31
2018 DS-04 18 33 15 19 15 0 1 51 34 95
2018 DS-05 17 20 18 26 17 0 1 38 44 88
2018 DS-06 25 31 22 17 6 0 0 56 22 36
2017 DS 21 31 17 18 12 1 1 53 30 321
2017 DS-03 49 31 12 6 3 0 0 80 9 35
2017 DS-04 17 37 14 18 11 2 1 55 31 124
2017 DS-05 12 27 22 20 16 0 2 40 38 103
2017 DS-06 30 28 20 18 5 0 0 58 23 40
2014 DS 18 32 19 19 10 1 1 51 29 353
2014 DS-03 20 30 27 17 3 3 0 52 21 30
2014 DS-04 16 28 20 25 9 1 1 45 34 137
2014 DS-05 18 37 16 17 11 0 1 55 29 123
2014 DS-06 33 28 18 10 10 0 0 62 21 39

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 14 47 19 12 7 1 0 61 20 385
2020 DS-03 10 56 20 10 2 2 0 67 12 50
2020 DS-04 14 44 18 16 8 0 0 58 24 146
2020 DS-05 10 37 28 14 11 1 0 48 25 123
2020 DS-06 21 70 4 4 2 0 0 91 6 53
2019 DS 12 44 19 15 7 3 0 58 22 344
2019 DS-03 17 61 11 2 2 7 0 84 5 46
2019 DS-04 11 35 25 17 6 5 0 49 25 124
2019 DS-05 6 44 17 22 9 2 0 51 32 100
2019 DS-06 18 48 22 8 4 0 0 66 12 50
2018 DS 16 39 22 13 8 1 0 56 22 267
2018 DS-03 19 44 22 9 0 6 0 67 10 32
2018 DS-04 14 43 20 15 7 1 0 57 23 94
2018 DS-05 10 32 26 18 14 0 0 42 32 88
2018 DS-06 34 42 18 5 0 0 0 76 5 38
2017 DS 17 35 21 16 10 2 0 52 26 321
2017 DS-03 20 46 19 6 6 3 0 68 12 35
2017 DS-04 16 34 21 15 11 3 0 52 27 124
2017 DS-05 12 29 25 21 13 0 0 41 34 103
2017 DS-06 25 45 10 13 8 0 0 70 20 40

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 35 32 17 10 6 0 1 68 15 387
2020 DS-03 44 34 8 8 4 2 0 80 12 50
2020 DS-04 37 29 18 10 6 0 1 66 16 147
2020 DS-05 29 37 22 8 3 0 1 66 11 123
2020 DS-06 36 28 11 13 11 0 0 64 25 53
2019 DS 37 31 14 13 4 0 1 69 17 345
2019 DS-03 63 30 4 0 2 0 0 93 2 46
2019 DS-04 32 33 13 14 6 1 2 67 20 124
2019 DS-05 32 34 15 14 5 0 0 66 19 100
2019 DS-06 34 28 18 18 2 0 0 62 20 50
2018 DS 30 38 15 12 4 0 0 68 17 267
2018 DS-03 44 34 0 16 3 0 3 81 19 32
2018 DS-04 34 37 14 14 2 0 0 71 16 95
2018 DS-05 25 36 22 10 6 1 0 62 16 87
2018 DS-06 21 50 18 11 0 0 0 71 11 38
2017 DS 30 33 15 13 7 0 1 65 20 319
2017 DS-03 50 32 6 3 9 0 0 82 12 34
2017 DS-04 30 35 15 15 3 0 2 66 18 124
2017 DS-05 27 32 17 17 7 0 1 59 24 102
2017 DS-06 35 33 13 13 8 0 0 68 20 40
2014 DS 30 36 14 11 8 1 1 67 19 353
2014 DS-03 27 43 13 17 0 0 0 70 17 30
2014 DS-04 33 34 16 7 6 3 1 70 14 138
2014 DS-05 29 37 15 10 8 1 1 67 18 122
2014 DS-06 31 23 10 21 15 0 0 54 36 39

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 18 31 25 14 11 0 0 50 25 385
2020 DS-03 36 30 24 8 2 0 0 66 10 50
2020 DS-04 22 33 23 12 9 0 1 55 21 147
2020 DS-05 11 36 23 16 13 0 0 48 30 122
2020 DS-06 6 15 33 23 23 0 0 21 46 52
2019 DS 21 25 22 14 17 0 1 46 32 345
2019 DS-03 41 37 17 2 2 0 0 78 4 46
2019 DS-04 22 25 24 14 13 0 2 48 27 124
2019 DS-05 10 28 23 17 22 0 0 38 39 100
2019 DS-06 20 12 18 24 26 0 0 32 50 50
2018 DS 16 25 25 21 12 0 0 41 34 267
2018 DS-03 34 41 19 6 0 0 0 75 6 32
2018 DS-04 17 25 27 19 12 0 0 42 31 95
2018 DS-05 14 22 28 22 14 0 1 36 36 87
2018 DS-06 3 16 21 39 21 0 0 18 61 38
2017 DS 17 30 22 20 10 0 2 48 30 321
2017 DS-03 37 42 12 3 3 0 3 82 6 35
2017 DS-04 23 32 20 18 6 0 1 55 24 124
2017 DS-05 9 32 22 23 12 0 2 42 36 103
2017 DS-06 10 10 33 30 15 0 3 21 46 40
2014 DS 18 32 23 15 12 0 1 50 27 354
2014 DS-03 23 40 13 23 0 0 0 63 23 30
2014 DS-04 23 36 24 10 6 0 1 60 16 138
2014 DS-05 15 28 26 15 15 0 1 43 30 123
2014 DS-06 8 18 23 23 28 0 0 26 51 39

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 54 46 387
2020 DS-03 48 52 50
2020 DS-04 59 41 145
2020 DS-05 52 48 125
2020 DS-06 57 43 53

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 71 16 5 1 1 2 5 93 1 388
2020 DS-03 72 16 4 0 0 2 6 96 0 50
2020 DS-04 71 13 5 1 1 3 5 92 3 147
2020 DS-05 70 19 7 0 0 1 3 93 0 125
2020 DS-06 72 17 2 2 0 0 8 96 2 53

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 DS 16 52 32 388
2020 DS-03 6 66 28 50
2020 DS-04 14 59 28 147
2020 DS-05 18 42 41 125
2020 DS-06 32 38 30 53
2019 DS 16 53 31 345
2019 DS-03 11 76 13 46
2019 DS-04 6 57 36 124
2019 DS-05 19 42 39 100
2019 DS-06 38 44 18 50
2018 DS 18 48 34 267
2018 DS-03 16 66 19 32
2018 DS-04 10 59 32 94
2018 DS-05 25 32 43 88
2018 DS-06 26 45 29 38
2017 DS 17 48 34 320
2017 DS-03 9 63 28 35
2017 DS-04 10 53 38 123
2017 DS-05 23 44 33 103
2017 DS-06 28 45 28 40
2014 DS 15 50 35 354
2014 DS-03 13 53 33 30
2014 DS-04 9 48 43 138
2014 DS-05 19 55 26 123
2014 DS-06 23 33 44 39

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 DS 34 27 19 15 0 5 62
2020 DS-04 20 20 25 20 0 15 20
2020 DS-05 45 32 9 14 0 0 22
2019 DS 31 24 27 11 5 2 55
2019 DS-05 47 21 26 5 0 0 19
2019 DS-06 37 32 16 11 0 5 19
2018 DS 27 33 24 16 0 0 49
2018 DS-05 23 50 14 14 0 0 22
2018 DS-06 60 30 0 10 0 0 10
2017 DS 38 13 25 18 2 5 56
2017 DS-04 25 8 16 34 0 17 12
2017 DS-05 42 13 29 13 0 4 24
2017 DS-06 45 27 18 9 0 0 11
2014 DS 34 26 21 15 9999 4 53
2014 DS-04 31 0 38 15 9999 15 13
2014 DS-05 30 48 9 13 9999 0 23
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 37 38 16 6 4 0 0 75 9 386
2020 DS-03 30 48 14 8 0 0 0 78 8 50
2020 DS-04 33 40 15 8 4 0 0 73 12 147
2020 DS-05 31 38 21 4 6 0 0 69 10 123
2020 DS-06 63 29 6 2 0 0 0 92 2 52
2019 DS 31 45 11 8 5 0 0 76 13 344
2019 DS-03 37 41 11 9 2 0 0 78 11 46
2019 DS-04 25 46 13 8 7 1 1 72 15 123
2019 DS-05 22 48 11 12 7 0 0 70 19 100
2019 DS-06 50 48 0 2 0 0 0 98 2 50
2018 DS 37 44 11 5 3 0 0 82 8 266
2018 DS-03 32 45 10 6 6 0 0 77 13 31
2018 DS-04 32 45 15 6 1 1 0 78 7 95
2018 DS-05 33 48 9 5 6 0 0 81 10 88
2018 DS-06 62 38 0 0 0 0 0 100 0 37
2017 DS 35 39 8 10 7 0 0 75 17 321
2017 DS-03 46 42 6 6 0 0 0 88 6 35
2017 DS-04 33 36 10 12 9 0 0 69 21 124
2017 DS-05 27 42 10 10 12 0 0 69 21 103
2017 DS-06 60 33 3 5 0 0 0 93 5 40
2014 DS 32 38 15 10 4 1 0 70 15 353
2014 DS-03 13 57 17 13 0 0 0 70 13 30
2014 DS-04 28 28 20 17 7 0 0 56 23 137
2014 DS-05 36 45 13 2 3 1 0 81 6 123
2014 DS-06 51 36 8 5 0 0 0 87 5 39

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 14 39 21 17 9 0 0 53 26 388
2020 DS-03 20 40 18 20 2 0 0 60 22 50
2020 DS-04 17 31 22 20 10 1 0 48 29 147
2020 DS-05 8 39 21 19 13 0 0 47 32 125
2020 DS-06 13 57 23 2 6 0 0 70 8 53
2019 DS 14 45 16 17 7 1 0 60 24 345
2019 DS-03 26 48 13 13 0 0 0 74 13 46
2019 DS-04 12 38 16 26 7 1 0 50 33 124
2019 DS-05 7 45 22 13 12 1 0 53 25 100
2019 DS-06 18 60 10 8 4 0 0 78 12 50
2018 DS 13 36 22 20 8 1 0 49 29 264
2018 DS-03 16 39 26 16 3 0 0 55 19 31
2018 DS-04 14 32 20 23 10 1 0 47 33 93
2018 DS-05 8 35 22 24 11 0 0 43 35 88
2018 DS-06 19 43 19 14 3 3 0 64 17 37
2017 DS 14 34 19 20 13 1 0 48 33 321
2017 DS-03 31 40 12 9 9 0 0 71 17 35
2017 DS-04 15 32 22 18 11 2 0 48 30 124
2017 DS-05 3 30 19 29 17 1 0 33 47 103
2017 DS-06 23 38 15 13 13 0 0 60 25 40
2014 DS 12 36 21 19 10 1 0 49 30 353
2014 DS-03 17 37 23 7 13 3 0 55 21 30
2014 DS-04 9 31 22 25 12 1 1 41 37 137
2014 DS-05 13 38 20 20 10 0 0 51 29 123
2014 DS-06 18 49 23 5 5 0 0 67 10 39

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 14 24 44 14 4 0 0 18 38 387
2020 DS-03 6 14 45 24 8 2 0 33 21 49
2020 DS-04 15 19 49 12 4 0 1 16 34 147
2020 DS-05 21 32 36 10 2 0 0 11 53 125
2020 DS-06 8 30 42 17 4 0 0 21 38 53
2019 DS 12 31 36 17 3 0 0 20 43 345
2019 DS-03 4 11 39 33 13 0 0 46 15 46
2019 DS-04 10 32 40 15 3 0 0 19 42 124
2019 DS-05 18 40 32 9 0 0 1 9 59 100
2019 DS-06 10 36 36 16 2 0 0 18 46 50
2018 DS 10 29 37 17 5 1 0 23 40 269
2018 DS-03 0 28 22 31 9 9 0 45 31 32
2018 DS-04 10 28 35 18 8 0 0 26 39 96
2018 DS-05 15 39 35 10 1 0 0 11 53 88
2018 DS-06 5 21 55 16 3 0 0 18 26 38
2017 DS 13 31 37 14 4 1 1 18 44 321
2017 DS-03 3 14 43 17 17 6 0 37 18 35
2017 DS-04 14 28 35 17 4 0 2 21 43 124
2017 DS-05 17 38 31 13 1 0 0 14 55 103
2017 DS-06 10 30 53 8 0 0 0 8 40 40
2014 DS 17 34 37 9 2 0 1 12 51 354
2014 DS-03 13 30 37 7 13 0 0 20 43 30
2014 DS-04 19 37 33 9 3 0 0 12 56 138
2014 DS-05 19 32 41 8 0 0 1 8 51 123
2014 DS-06 10 36 38 13 0 0 3 13 47 39

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 15 21 28 25 9 1 1 34 37 385
2020 DS-03 8 14 29 31 14 4 0 47 23 49
2020 DS-04 12 19 30 28 9 1 0 38 32 145
2020 DS-05 23 28 28 15 5 0 1 20 52 125
2020 DS-06 13 23 25 25 13 0 2 38 37 53
2019 DS 16 26 30 20 7 1 0 27 42 345
2019 DS-03 9 9 22 43 15 2 0 60 18 46
2019 DS-04 15 23 35 17 7 2 0 25 40 124
2019 DS-05 22 33 29 10 5 1 0 15 56 100
2019 DS-06 12 40 30 16 2 0 0 18 52 50
2018 DS 13 28 29 21 7 2 0 29 41 268
2018 DS-03 6 19 22 25 19 9 0 48 28 32
2018 DS-04 14 24 26 25 9 1 0 35 38 95
2018 DS-05 17 34 30 16 2 1 0 18 52 88
2018 DS-06 5 32 45 18 0 0 0 18 37 38
2017 DS 15 26 29 17 11 1 2 28 42 321
2017 DS-03 6 9 23 34 26 3 0 61 15 35
2017 DS-04 13 24 26 20 11 2 4 33 39 124
2017 DS-05 21 35 26 11 7 0 0 17 56 103
2017 DS-06 8 30 50 8 5 0 0 13 38 40
2014 DS 20 34 30 12 3 0 1 16 54 353
2014 DS-03 14 21 28 21 17 0 0 38 35 29
2014 DS-04 17 36 30 13 1 1 1 15 54 138
2014 DS-05 26 33 31 9 1 0 0 10 59 123
2014 DS-06 15 41 28 13 0 0 3 13 58 39

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 35 30 21 10 2 1 1 12 66 384
2020 DS-03 27 21 38 13 2 0 0 15 48 48
2020 DS-04 31 34 22 9 2 1 1 11 66 147
2020 DS-05 46 31 16 6 2 0 0 7 76 123
2020 DS-06 34 30 15 15 6 0 0 21 64 53
2019 DS 44 28 19 7 1 0 1 8 73 345
2019 DS-03 22 28 30 20 0 0 0 20 50 46
2019 DS-04 48 31 16 5 0 0 0 5 79 124
2019 DS-05 59 27 8 2 3 0 1 5 87 100
2019 DS-06 38 30 28 2 2 0 0 4 68 50
2018 DS 47 28 18 3 3 1 0 6 76 269
2018 DS-03 31 25 25 6 9 3 0 16 58 32
2018 DS-04 48 26 18 3 4 1 0 7 75 96
2018 DS-05 57 27 14 2 0 0 0 2 84 88
2018 DS-06 37 42 16 5 0 0 0 5 79 38
2017 DS 47 27 19 4 3 0 0 7 74 321
2017 DS-03 26 19 35 6 12 3 0 18 47 35
2017 DS-04 47 26 22 2 3 0 0 6 73 124
2017 DS-05 57 27 12 3 1 0 0 4 84 103
2017 DS-06 35 40 13 13 0 0 0 13 75 40
2014 DS 50 30 14 4 2 0 1 6 81 354
2014 DS-03 43 40 10 0 7 0 0 7 83 30
2014 DS-04 46 33 16 2 1 0 1 4 80 138
2014 DS-05 54 27 12 6 0 0 1 6 82 123
2014 DS-06 51 26 13 8 0 0 3 8 79 39

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 10 19 34 28 8 0 1 36 30 386
2020 DS-03 4 6 29 35 23 2 0 60 11 48
2020 DS-04 7 12 38 34 7 0 1 42 20 147
2020 DS-05 15 27 34 21 2 0 0 23 42 125
2020 DS-06 13 28 30 21 6 0 2 27 42 53
2019 DS 9 19 40 23 9 1 0 32 28 345
2019 DS-03 4 9 20 37 30 0 0 67 13 46
2019 DS-04 9 13 44 23 10 1 0 33 22 124
2019 DS-05 12 29 40 16 3 0 0 19 41 100
2019 DS-06 10 24 46 20 0 0 0 20 34 50
2018 DS 5 23 41 23 6 2 0 29 29 269
2018 DS-03 0 9 31 31 22 6 0 57 10 32
2018 DS-04 4 23 42 25 4 2 0 30 28 96
2018 DS-05 9 27 40 20 2 1 0 23 37 88
2018 DS-06 0 29 55 13 3 0 0 16 29 38
2017 DS 6 24 36 24 9 1 0 34 30 321
2017 DS-03 0 12 17 31 35 6 0 69 12 35
2017 DS-04 2 20 40 26 11 1 0 37 23 124
2017 DS-05 10 27 40 19 3 0 1 23 37 103
2017 DS-06 13 35 30 23 0 0 0 23 48 40
2014 DS 7 20 42 25 5 0 1 30 28 351
2014 DS-03 0 13 33 37 17 0 0 53 13 30
2014 DS-04 8 10 40 35 6 1 0 41 19 136
2014 DS-05 7 31 40 20 2 0 1 21 38 122
2014 DS-06 8 28 62 0 0 0 3 0 37 39

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 19 26 32 17 4 1 1 22 46 384
2020 DS-03 8 10 31 31 15 4 0 48 20 48
2020 DS-04 17 20 37 19 5 0 1 25 38 147
2020 DS-05 23 39 28 8 1 0 1 9 62 123
2020 DS-06 26 32 23 17 2 0 0 19 58 53
2019 DS 27 25 28 13 6 0 1 20 52 345
2019 DS-03 11 13 20 30 24 0 2 56 24 46
2019 DS-04 25 20 38 10 6 0 1 16 46 124
2019 DS-05 34 35 21 5 3 0 2 8 70 100
2019 DS-06 40 24 26 10 0 0 0 10 64 50
2018 DS 26 34 25 9 5 2 0 14 61 269
2018 DS-03 13 16 28 16 19 9 0 38 31 32
2018 DS-04 27 28 27 10 5 2 0 16 56 96
2018 DS-05 30 39 23 8 1 0 0 9 68 88
2018 DS-06 29 50 21 0 0 0 0 0 79 38
2017 DS 27 27 25 12 7 2 1 19 56 321
2017 DS-03 9 17 14 23 23 9 5 53 30 35
2017 DS-04 23 28 26 14 7 1 2 22 52 124
2017 DS-05 33 32 25 6 3 1 0 9 66 103
2017 DS-06 33 25 33 8 3 0 0 10 58 40
2014 DS 26 33 28 10 3 1 1 13 59 354
2014 DS-03 3 40 27 17 10 3 0 28 45 30
2014 DS-04 27 29 27 12 4 1 0 16 57 138
2014 DS-05 33 30 28 8 0 0 1 8 64 123
2014 DS-06 18 44 31 5 0 0 3 5 63 39

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 9 17 31 26 13 1 3 41 27 381
2020 DS-03 10 13 27 25 21 4 0 48 24 48
2020 DS-04 11 12 28 33 11 0 5 46 24 146
2020 DS-05 7 27 30 19 13 2 2 34 35 121
2020 DS-06 8 9 45 25 11 0 2 37 17 53
2019 DS 9 25 29 24 10 1 2 36 35 343
2019 DS-03 4 11 35 30 17 0 2 49 16 46
2019 DS-04 9 26 27 24 12 1 1 37 36 123
2019 DS-05 11 27 31 19 7 2 3 27 40 100
2019 DS-06 6 37 27 24 6 0 0 31 43 49
2018 DS 13 22 30 25 8 1 1 34 35 269
2018 DS-03 3 13 25 16 38 6 0 57 17 32
2018 DS-04 15 20 33 25 5 1 1 31 35 96
2018 DS-05 15 27 27 24 3 1 2 28 44 88
2018 DS-06 11 21 34 34 0 0 0 34 32 38
2017 DS 7 19 29 27 12 2 2 41 28 321
2017 DS-03 3 9 28 32 20 6 3 57 13 35
2017 DS-04 5 20 26 31 11 2 5 45 27 124
2017 DS-05 9 22 33 20 13 2 1 34 32 103
2017 DS-06 10 20 35 28 8 0 0 35 30 40
2014 DS 8 12 33 30 13 2 3 45 21 350
2014 DS-03 3 3 27 30 27 7 3 63 7 30
2014 DS-04 7 13 26 30 17 2 4 50 22 136
2014 DS-05 8 12 37 30 11 1 1 41 21 121
2014 DS-06 8 21 44 26 0 0 3 26 29 39

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 34 34 21 8 2 1 0 10 69 384
2020 DS-03 24 24 30 16 4 2 0 20 49 50
2020 DS-04 34 31 21 10 2 1 1 12 66 145
2020 DS-05 39 44 15 2 1 0 0 2 82 124
2020 DS-06 35 33 25 4 4 0 0 8 67 52
2019 DS 41 28 22 7 1 0 1 7 70 345
2019 DS-03 20 24 39 17 0 0 0 17 43 46
2019 DS-04 44 27 23 6 0 0 0 6 71 124
2019 DS-05 51 32 12 2 1 1 1 3 85 100
2019 DS-06 42 34 20 2 2 0 0 4 76 50
2018 DS 51 29 14 3 1 1 0 5 81 269
2018 DS-03 25 31 28 6 6 3 0 13 58 32
2018 DS-04 52 28 14 3 1 2 0 4 82 96
2018 DS-05 61 30 7 2 0 0 0 2 91 88
2018 DS-06 45 32 18 5 0 0 0 5 76 38
2017 DS 45 30 17 5 3 1 0 8 76 321
2017 DS-03 26 28 23 9 12 3 0 21 56 35
2017 DS-04 43 30 20 2 3 1 1 6 74 124
2017 DS-05 52 31 14 3 0 0 0 3 83 103
2017 DS-06 53 25 13 8 3 0 0 10 78 40
2014 DS 48 30 14 5 2 0 1 7 79 354
2014 DS-03 27 37 23 3 7 3 0 10 66 30
2014 DS-04 51 30 11 6 2 0 1 8 81 138
2014 DS-05 54 28 15 3 0 0 0 3 82 123
2014 DS-06 41 41 10 5 0 0 3 5 84 39

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 5 21 39 27 6 0 1 34 26 386
2020 DS-03 6 20 37 35 2 0 0 37 27 49
2020 DS-04 7 20 37 26 10 0 0 36 27 147
2020 DS-05 4 21 43 26 5 0 2 31 25 124
2020 DS-06 4 26 38 26 4 0 2 31 31 53
2019 DS 8 17 37 28 9 0 1 37 25 344
2019 DS-03 7 13 44 27 7 2 0 34 20 45
2019 DS-04 10 18 40 22 10 0 0 32 27 124
2019 DS-05 7 21 27 33 9 0 3 43 29 100
2019 DS-06 4 10 48 30 6 0 2 37 14 50

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 6 20 22 29 22 2 0 26 52 386
2020 DS-03 12 26 26 24 6 6 0 40 32 50
2020 DS-04 6 17 22 32 22 1 0 24 54 146
2020 DS-05 2 13 23 28 32 1 0 15 61 124
2020 DS-06 4 38 15 26 17 0 0 42 43 53
2019 DS 5 25 23 26 20 1 0 30 47 344
2019 DS-03 11 41 24 20 4 0 0 52 24 46
2019 DS-04 3 19 19 33 24 2 0 23 58 124
2019 DS-05 2 19 28 26 25 0 0 21 51 100
2019 DS-06 6 33 24 20 16 0 0 39 37 49

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 40 32 11 11 7 0 0 72 18 387
2020 DS-03 50 34 8 6 2 0 0 84 8 50
2020 DS-04 36 27 11 15 10 0 0 64 25 146
2020 DS-05 32 38 12 10 7 1 0 70 18 125
2020 DS-06 60 26 11 2 0 0 0 87 2 53
2019 DS 35 34 10 11 9 1 0 70 20 344
2019 DS-03 48 26 7 15 4 0 0 74 20 46
2019 DS-04 28 34 10 16 10 2 0 63 27 123
2019 DS-05 29 38 13 9 10 1 0 68 19 100
2019 DS-06 50 36 6 4 4 0 0 86 8 50
2018 DS 32 36 9 15 8 1 0 68 23 266
2018 DS-03 22 31 9 25 9 3 0 55 35 32
2018 DS-04 27 38 11 16 7 1 0 66 23 95
2018 DS-05 33 32 10 14 10 0 0 66 24 87
2018 DS-06 49 41 5 5 0 0 0 89 5 37
2017 DS 37 30 12 11 9 1 0 68 21 321
2017 DS-03 52 23 6 9 9 2 0 76 18 35
2017 DS-04 36 25 13 16 8 2 0 62 24 124
2017 DS-05 28 37 9 13 13 0 0 65 26 103
2017 DS-06 53 30 18 0 0 0 0 83 0 40
2014 DS 38 36 9 8 8 0 0 74 17 354
2014 DS-03 43 37 3 13 3 0 0 80 17 30
2014 DS-04 32 37 10 12 9 0 0 69 21 138
2014 DS-05 41 32 10 6 11 1 1 74 17 123
2014 DS-06 46 41 0 5 8 0 0 87 13 39

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 46 37 6 7 4 1 0 83 11 383
2020 DS-03 54 33 6 6 0 0 0 88 6 48
2020 DS-04 46 34 5 10 5 0 0 79 15 146
2020 DS-05 36 41 9 7 5 2 0 79 12 123
2020 DS-06 58 38 2 0 0 0 2 98 0 53
2019 DS 45 37 7 7 3 0 0 82 11 343
2019 DS-03 63 24 2 9 2 0 0 87 11 46
2019 DS-04 46 34 10 3 7 1 0 80 10 122
2019 DS-05 35 47 6 10 2 0 0 82 12 100
2019 DS-06 48 40 2 10 0 0 0 88 10 50
2018 DS 43 38 11 4 3 1 0 82 7 265
2018 DS-03 50 44 3 3 0 0 0 94 3 32
2018 DS-04 44 34 12 5 3 2 0 80 9 95
2018 DS-05 40 38 13 2 6 1 0 79 8 86
2018 DS-06 46 41 14 0 0 0 0 86 0 37
2017 DS 36 46 8 5 4 0 0 82 10 320
2017 DS-03 52 37 6 3 3 0 0 88 6 35
2017 DS-04 37 45 11 4 3 0 0 81 7 123
2017 DS-05 26 52 8 7 8 0 0 78 14 103
2017 DS-06 53 45 3 0 0 0 0 98 0 40
2014 DS 41 41 9 6 3 0 0 82 9 354
2014 DS-03 57 33 0 10 0 0 0 90 10 30
2014 DS-04 40 38 12 5 4 0 1 79 9 138
2014 DS-05 38 41 11 5 6 0 0 79 11 123
2014 DS-06 51 38 3 8 0 0 0 90 8 39

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 42 38 12 5 2 1 0 80 7 385
2020 DS-03 53 35 8 4 0 0 0 88 4 49
2020 DS-04 39 38 14 7 2 0 0 77 9 146
2020 DS-05 36 37 15 5 5 2 0 75 10 124
2020 DS-06 57 40 2 2 0 0 0 96 2 53
2019 DS 39 39 12 6 3 1 0 79 9 345
2019 DS-03 57 28 9 2 2 2 0 87 4 46
2019 DS-04 37 36 13 8 3 2 0 75 12 124
2019 DS-05 26 47 15 8 3 1 0 74 11 100
2019 DS-06 52 40 8 0 0 0 0 92 0 50
2018 DS 40 40 12 5 3 1 0 81 7 266
2018 DS-03 41 41 13 3 0 3 0 84 3 32
2018 DS-04 41 39 12 4 2 2 0 82 6 95
2018 DS-05 32 41 14 8 5 0 0 74 13 87
2018 DS-06 57 35 8 0 0 0 0 92 0 37

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 26 42 16 10 5 2 0 69 16 386
2020 DS-03 41 35 20 2 0 2 0 77 2 49
2020 DS-04 21 41 12 16 7 1 0 63 24 147
2020 DS-05 21 40 21 10 6 2 0 62 17 124
2020 DS-06 38 51 9 2 0 0 0 89 2 53
2019 DS 19 49 14 12 4 2 0 70 16 344
2019 DS-03 30 48 11 4 4 2 0 80 9 46
2019 DS-04 19 43 17 15 3 3 0 64 18 124
2019 DS-05 11 52 20 11 5 1 0 64 16 100
2019 DS-06 26 62 2 10 0 0 0 88 10 50
2018 DS 32 39 17 9 3 1 0 71 12 268
2018 DS-03 28 50 13 6 0 3 0 81 6 32
2018 DS-04 29 38 21 9 2 0 0 67 12 95
2018 DS-05 30 34 20 9 6 1 0 64 15 88
2018 DS-06 42 42 11 5 0 0 0 84 5 38
2017 DS 26 41 16 10 3 3 0 69 14 319
2017 DS-03 34 32 12 9 3 12 0 74 13 35
2017 DS-04 27 38 15 14 2 3 1 67 17 124
2017 DS-05 17 48 20 9 5 1 0 66 14 103
2017 DS-06 39 45 8 8 0 0 0 84 8 38
2014 DS 31 41 12 9 3 4 1 75 12 353
2014 DS-03 40 30 13 13 0 3 0 72 14 30
2014 DS-04 26 41 12 12 2 6 1 71 16 137
2014 DS-05 33 42 13 3 5 2 1 78 8 123
2014 DS-06 38 49 5 8 0 0 0 87 8 39

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 31 37 15 7 4 5 0 72 12 387
2020 DS-03 36 36 12 8 2 6 0 77 11 50
2020 DS-04 26 37 17 8 6 6 0 67 15 146
2020 DS-05 29 34 18 9 4 5 1 67 14 125
2020 DS-06 45 45 6 2 2 0 0 91 4 53
2019 DS 31 40 16 6 2 4 0 75 8 342
2019 DS-03 46 30 15 2 2 4 0 80 5 46
2019 DS-04 27 38 19 9 2 4 1 69 11 124
2019 DS-05 27 42 15 4 3 8 0 76 8 99
2019 DS-06 32 56 8 4 0 0 0 88 4 50
2018 DS 34 39 18 3 1 4 0 76 5 268
2018 DS-03 34 41 22 0 0 3 0 77 0 32
2018 DS-04 37 28 22 4 1 6 1 70 6 95
2018 DS-05 28 42 17 5 3 5 0 74 8 88
2018 DS-06 37 50 11 3 0 0 0 87 3 38
2017 DS 29 41 18 2 1 7 2 76 4 321
2017 DS-03 45 26 9 3 0 14 3 86 3 35
2017 DS-04 23 43 20 4 0 6 2 73 4 124
2017 DS-05 23 46 17 2 3 8 1 76 5 103
2017 DS-06 38 45 15 0 0 3 0 85 0 40
2014 DS 32 38 17 4 1 7 1 76 6 353
2014 DS-03 47 30 13 3 0 7 0 82 4 30
2014 DS-04 28 35 20 5 1 9 1 71 7 137
2014 DS-05 32 41 16 1 2 7 0 79 4 123
2014 DS-06 36 44 8 8 3 0 3 82 11 39

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 41 35 12 6 5 0 0 77 11 386
2020 DS-03 51 43 4 0 2 0 0 94 2 49
2020 DS-04 37 35 14 7 7 0 0 72 14 147
2020 DS-05 37 33 16 10 5 0 0 70 14 125
2020 DS-06 50 37 10 4 0 0 0 87 4 52
2019 DS 39 34 14 8 4 0 0 73 13 343
2019 DS-03 65 17 9 4 2 2 0 84 7 46
2019 DS-04 35 29 21 10 5 0 0 64 15 124
2019 DS-05 27 43 11 12 6 0 0 71 18 99
2019 DS-06 48 40 8 2 2 0 0 88 4 50
2018 DS 38 38 12 6 6 0 0 76 12 268
2018 DS-03 41 50 6 3 0 0 0 91 3 32
2018 DS-04 38 35 13 11 4 0 0 73 15 95
2018 DS-05 32 39 16 5 9 0 0 70 14 88
2018 DS-06 50 42 5 0 3 0 0 92 3 38
2017 DS 38 36 13 7 6 0 0 74 13 320
2017 DS-03 63 22 12 0 3 0 0 86 3 35
2017 DS-04 37 30 15 11 7 1 0 67 18 124
2017 DS-05 25 46 16 9 5 0 0 71 13 103
2017 DS-06 44 51 3 0 3 0 0 95 3 39
2014 DS 35 40 12 9 4 0 0 76 12 353
2014 DS-03 50 30 10 10 0 0 0 80 10 30
2014 DS-04 31 40 15 12 3 0 0 71 15 137
2014 DS-05 33 44 11 5 7 1 0 77 11 123
2014 DS-06 49 41 0 10 0 0 0 90 10 39

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 45 26 10 5 5 6 2 78 11 386
2020 DS-03 38 22 10 8 4 12 6 73 15 50
2020 DS-04 41 25 12 6 10 5 1 70 17 146
2020 DS-05 40 34 10 3 4 6 3 81 8 124
2020 DS-06 75 15 4 0 0 6 0 96 0 53

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 26 34 22 7 4 8 0 65 11 387
2020 DS-03 26 18 28 14 0 14 0 51 16 50
2020 DS-04 21 31 25 7 6 10 0 57 15 147
2020 DS-05 28 33 21 6 3 8 1 67 10 124
2020 DS-06 34 55 9 0 2 0 0 89 2 53

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 40 29 14 8 6 2 2 71 14 387
2020 DS-03 31 37 14 8 2 4 4 73 11 49
2020 DS-04 40 24 10 13 9 3 1 67 23 147
2020 DS-05 35 30 18 5 6 2 2 69 12 125
2020 DS-06 55 30 15 0 0 0 0 85 0 53

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 20 34 19 11 9 5 2 58 22 387
2020 DS-03 32 22 16 10 4 10 6 64 17 50
2020 DS-04 16 34 18 13 12 5 3 54 26 147
2020 DS-05 14 36 20 12 11 6 0 53 25 124
2020 DS-06 34 42 17 4 0 2 2 78 4 53
2019 DS 19 33 18 12 11 6 2 56 24 345
2019 DS-03 46 9 20 7 7 9 4 63 15 46
2019 DS-04 13 28 20 15 15 6 2 45 33 124
2019 DS-05 13 38 20 11 13 5 0 54 25 100
2019 DS-06 20 60 8 8 2 2 0 82 10 50
2018 DS 14 37 18 13 9 6 2 56 24 265
2018 DS-03 13 22 25 16 9 13 3 41 30 32
2018 DS-04 15 34 15 16 9 9 3 55 28 94
2018 DS-05 8 43 21 13 10 5 1 54 24 87
2018 DS-06 32 38 14 11 5 0 0 70 16 37
2017 DS 22 31 17 11 12 5 2 57 25 321
2017 DS-03 43 17 9 9 9 0 14 70 20 35
2017 DS-04 22 28 19 11 12 9 1 55 25 124
2017 DS-05 14 31 18 16 15 5 1 47 33 103
2017 DS-06 30 48 15 3 5 0 0 78 8 40
2014 DS 21 33 16 11 9 6 3 60 22 353
2014 DS-03 23 27 7 17 10 10 7 60 32 30
2014 DS-04 18 28 20 12 9 7 5 53 24 137
2014 DS-05 22 36 17 8 11 5 2 62 20 123
2014 DS-06 31 46 8 8 5 0 3 79 13 39

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 20 39 16 15 7 2 1 61 22 387
2020 DS-03 18 46 18 10 2 6 0 68 13 50
2020 DS-04 19 33 18 19 10 1 0 52 29 147
2020 DS-05 15 42 14 16 8 3 2 60 25 125
2020 DS-06 37 42 12 8 0 2 0 80 8 52
2019 DS 19 38 18 14 7 4 1 59 22 344
2019 DS-03 22 41 26 9 0 2 0 64 9 46
2019 DS-04 17 36 21 13 7 5 1 56 21 124
2019 DS-05 12 36 15 18 12 5 1 52 32 99
2019 DS-06 24 52 8 10 4 2 0 78 14 50
2018 DS 21 37 20 13 8 1 0 59 21 265
2018 DS-03 25 22 22 19 9 3 0 48 29 32
2018 DS-04 16 43 16 14 9 2 0 60 23 93
2018 DS-05 24 28 28 11 8 0 0 52 19 88
2018 DS-06 24 55 8 13 0 0 0 79 13 38
2017 DS 26 38 16 10 7 2 1 66 17 321
2017 DS-03 29 43 6 12 6 5 0 76 18 35
2017 DS-04 27 32 18 12 6 2 3 62 19 124
2017 DS-05 17 44 20 9 9 1 0 62 18 103
2017 DS-06 30 48 13 5 3 3 0 79 8 40
2014 DS 28 39 16 10 5 2 1 69 15 353
2014 DS-03 23 43 10 20 3 0 0 67 23 30
2014 DS-04 26 39 14 12 6 1 1 67 19 137
2014 DS-05 24 41 20 6 5 3 0 67 12 123
2014 DS-06 51 33 8 5 3 0 0 85 8 39

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 26 36 21 9 7 1 0 63 16 384
2020 DS-03 26 40 22 12 0 0 0 66 12 50
2020 DS-04 29 29 21 12 9 1 0 58 21 147
2020 DS-05 18 39 23 9 9 2 0 58 18 123
2020 DS-06 39 43 16 2 0 0 0 82 2 51
2019 DS 18 37 28 10 6 1 0 55 17 342
2019 DS-03 22 39 30 4 4 0 0 61 9 46
2019 DS-04 18 28 35 14 4 2 0 46 18 123
2019 DS-05 10 41 27 10 12 0 0 51 22 98
2019 DS-06 22 50 12 10 4 2 0 73 14 50
2018 DS 22 39 21 12 4 1 0 62 16 266
2018 DS-03 25 31 31 9 3 0 0 56 13 32
2018 DS-04 19 43 17 17 4 0 0 62 21 94
2018 DS-05 20 34 26 14 6 0 0 54 20 87
2018 DS-06 34 50 13 0 0 3 0 86 0 38

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 16 25 17 18 14 9 2 46 36 387
2020 DS-03 14 28 24 16 4 12 2 49 23 50
2020 DS-04 14 21 18 20 17 8 1 39 41 146
2020 DS-05 12 25 12 22 18 8 3 41 45 125
2020 DS-06 32 28 17 8 4 11 0 68 13 53
2019 DS 14 23 21 16 16 9 1 41 35 343
2019 DS-03 20 22 22 24 4 9 0 45 31 46
2019 DS-04 6 22 22 19 21 10 1 31 45 123
2019 DS-05 12 25 19 14 19 10 1 42 37 100
2019 DS-06 24 30 20 10 8 6 2 59 20 50
2018 DS 14 23 17 18 18 8 2 41 40 266
2018 DS-03 9 31 3 13 19 25 0 54 42 32
2018 DS-04 11 17 16 24 22 6 3 31 52 94
2018 DS-05 18 17 23 15 20 7 0 38 37 87
2018 DS-06 18 39 21 16 3 3 0 59 19 38
2017 DS 12 23 19 15 18 12 2 40 37 321
2017 DS-03 12 25 17 14 9 23 0 48 30 35
2017 DS-04 11 19 15 20 18 14 2 36 46 124
2017 DS-05 13 19 24 12 22 8 2 36 38 103
2017 DS-06 13 43 20 13 5 5 3 59 19 40
2014 DS 11 26 17 18 16 10 2 42 38 353
2014 DS-03 7 27 13 23 17 13 0 38 46 30
2014 DS-04 9 20 16 20 23 11 1 33 48 137
2014 DS-05 10 33 16 18 12 8 2 48 34 123
2014 DS-06 28 23 26 10 3 10 0 57 14 39

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 19 54 7 15 6 0 0 72 21 389
2020 DS-03 24 44 6 20 6 0 0 68 26 50
2020 DS-04 16 56 10 13 5 0 0 71 18 147
2020 DS-05 17 52 5 20 6 0 0 69 26 125
2020 DS-06 25 58 6 9 2 0 0 83 11 53

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 25 41 13 16 5 0 0 66 21 389
2020 DS-03 22 40 6 26 6 0 0 62 32 50
2020 DS-04 27 39 14 15 5 0 0 66 20 147
2020 DS-05 26 38 14 16 6 0 0 64 22 125
2020 DS-06 28 45 11 15 0 0 0 74 15 53
2019 DS 32 36 10 15 7 0 0 68 22 344
2019 DS-03 30 35 13 20 2 0 0 65 22 46
2019 DS-04 27 36 8 21 8 0 0 63 29 123
2019 DS-05 33 35 12 11 9 0 0 68 20 100
2019 DS-06 34 40 8 10 8 0 0 74 18 50
2017 DS 25 40 7 19 9 0 0 65 28 321
2017 DS-03 37 26 6 22 9 0 0 63 31 35
2017 DS-04 26 43 7 19 5 0 0 69 24 124
2017 DS-05 21 40 7 21 11 0 0 61 32 103
2017 DS-06 23 58 5 5 10 0 0 80 15 40
2014 DS 33 39 9 11 8 0 0 72 19 352
2014 DS-03 33 43 7 17 0 0 0 77 17 30
2014 DS-04 23 45 13 14 6 0 0 68 20 136
2014 DS-05 40 31 9 8 12 0 0 71 20 123
2014 DS-06 46 38 3 5 8 0 0 85 13 39

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 41 37 9 10 3 0 0 78 13 384
2020 DS-03 51 37 4 8 0 0 0 88 8 49
2020 DS-04 32 40 13 11 3 0 1 73 14 145
2020 DS-05 38 37 10 10 5 0 0 74 15 125
2020 DS-06 63 27 0 10 0 0 0 90 10 51
2019 DS 46 34 10 6 1 0 1 82 8 343
2019 DS-03 59 28 9 2 2 0 0 87 4 46
2019 DS-04 41 34 12 8 1 1 2 78 9 122
2019 DS-05 38 41 12 7 2 0 0 79 9 100
2019 DS-06 64 28 4 2 2 0 0 92 4 50
2017 DS 45 36 10 6 2 0 1 82 8 319
2017 DS-03 65 24 8 0 0 3 0 92 0 34
2017 DS-04 42 33 11 9 2 0 2 77 11 124
2017 DS-05 40 41 10 7 1 0 1 82 8 102
2017 DS-06 50 45 5 0 0 0 0 95 0 40
2014 DS 43 37 11 6 1 0 1 81 7 353
2014 DS-03 43 33 10 10 0 0 3 79 10 30
2014 DS-04 40 41 12 5 1 0 1 82 6 138
2014 DS-05 42 37 11 7 2 0 0 80 9 123
2014 DS-06 55 32 8 5 0 0 0 87 5 38

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 69 17 7 3 1 1 2 88 5 388
2020 DS-03 88 8 2 0 0 2 0 98 0 50
2020 DS-04 63 19 8 5 3 0 2 84 8 147
2020 DS-05 62 23 8 3 1 0 3 88 4 124
2020 DS-06 79 8 8 4 0 2 0 88 4 53
2017 DS 65 17 8 2 2 1 5 87 5 321
2017 DS-03 80 9 3 0 0 3 6 97 0 35
2017 DS-04 60 16 8 3 3 1 8 84 7 124
2017 DS-05 65 20 9 1 2 1 2 88 3 103
2017 DS-06 63 23 10 5 0 0 0 85 5 40
2014 DS 65 19 5 3 3 1 3 88 7 352
2014 DS-03 70 10 3 0 7 0 10 89 7 30
2014 DS-04 62 17 7 4 4 2 4 84 9 136
2014 DS-05 72 18 5 2 2 1 0 91 4 123
2014 DS-06 51 31 5 8 3 3 0 84 11 39

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 41 33 11 5 2 5 1 80 8 387
2020 DS-03 36 22 18 6 2 16 0 69 10 50
2020 DS-04 32 36 12 7 4 6 3 75 12 146
2020 DS-05 46 35 10 5 2 2 1 83 7 125
2020 DS-06 57 34 8 2 0 0 0 91 2 53
2019 DS 47 30 10 4 2 7 1 82 7 345
2019 DS-03 41 35 4 2 0 17 0 92 3 46
2019 DS-04 35 31 16 7 2 6 2 72 10 124
2019 DS-05 58 26 7 1 2 6 0 89 3 100
2019 DS-06 52 32 10 4 0 2 0 86 4 50

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 9 91 387
2020 DS-04 11 89 146
2020 DS-05 11 89 125
2019 DS 12 88 345
2019 DS-04 15 85 124
2019 DS-05 11 89 100
2019 DS-06 12 88 50
2018 DS 15 85 268
2018 DS-03 19 81 32
2018 DS-04 17 83 96
2018 DS-05 17 83 88

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 36 64 33
2020 DS-04 38 63 16
2020 DS-05 36 64 14
2019 DS 44 56 43
2019 DS-04 42 58 19
2018 DS 45 55 40
2018 DS-04 50 50 16
2018 DS-05 33 67 15

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 76 24 33
2020 DS-04 63 38 16
2019 DS 58 42 43
2019 DS-04 63 37 19
2018 DS 65 35 40
2018 DS-04 56 44 16

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 0 100 33
2020 DS-04 0 100 16
2020 DS-05 0 100 14
2019 DS 0 100 43
2019 DS-04 0 100 19
2019 DS-05 0 100 11
2018 DS 0 100 40
2018 DS-04 0 100 16
2018 DS-05 0 100 15

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 0 100 33
2020 DS-04 0 100 16
2020 DS-05 0 100 14
2019 DS 0 100 43
2019 DS-04 0 100 19
2019 DS-05 0 100 11
2018 DS 0 100 40
2018 DS-04 0 100 16
2018 DS-05 0 100 15

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 0 100 33
2020 DS-04 0 100 16
2020 DS-05 0 100 14

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 27 73 33
2020 DS-04 38 63 16
2019 DS 37 63 43
2019 DS-04 47 53 19
2019 DS-05 45 55 11
2018 DS 40 60 40
2018 DS-04 50 50 16
2018 DS-05 40 60 15

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 61 39 33
2020 DS-04 69 31 16
2020 DS-05 57 43 14
2019 DS 37 63 43
2019 DS-04 42 58 19
2018 DS 53 48 40
2018 DS-04 44 56 16
2018 DS-05 60 40 15

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 55 45 33
2020 DS-04 56 44 16
2020 DS-05 50 50 14
2019 DS 51 49 43
2019 DS-04 58 42 19
2019 DS-05 55 45 11
2018 DS 53 48 40
2018 DS-04 38 63 16
2018 DS-05 60 40 15

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 39 61 33
2020 DS-04 44 56 16
2020 DS-05 36 64 14
2019 DS 44 56 43
2019 DS-04 63 37 19
2018 DS 23 78 40

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 67 33 33
2020 DS-04 63 38 16
2020 DS-05 64 36 14
2019 DS 37 63 43
2019 DS-04 26 74 19
2019 DS-05 45 55 11
2018 DS 55 45 40
2018 DS-04 44 56 16
2018 DS-05 53 47 15

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 27 73 33
2020 DS-04 31 69 16
2019 DS 63 37 43
2019 DS-04 74 26 19
2019 DS-05 55 45 11
2018 DS 38 63 40
2018 DS-04 44 56 16
2018 DS-05 40 60 15

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 27 73 33
2020 DS-04 31 69 16
2019 DS 37 63 43
2019 DS-04 37 63 19
2018 DS 23 78 40
2018 DS-05 33 67 15

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 DS 0 100 40
2018 DS-04 0 100 16
2018 DS-05 0 100 15

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 15 85 33
2019 DS 14 86 43

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 58 42 33
2020 DS-04 56 44 16
2020 DS-05 50 50 14
2019 DS 42 58 43
2019 DS-04 42 58 19
2018 DS 58 43 40
2018 DS-04 44 56 16
2018 DS-05 67 33 15

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 15 85 33
2019 DS 19 81 43
2019 DS-04 32 68 19
2018 DS 20 80 40

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 64 36 33
2020 DS-05 50 50 14
2019 DS 53 47 43
2019 DS-04 42 58 19
2019 DS-05 55 45 11
2018 DS 50 50 40
2018 DS-04 56 44 16
2018 DS-05 60 40 15

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 42 58 33
2020 DS-04 63 38 16
2019 DS 28 72 43
2019 DS-05 45 55 11
2018 DS 25 75 40
2018 DS-04 31 69 16

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 15 85 33
2019 DS 12 88 43

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 36 64 33
2020 DS-04 38 63 16
2020 DS-05 43 57 14
2019 DS 23 77 43
2018 DS 18 83 40

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 15 85 33
2019 DS 14 86 43

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 DS 19 81 43
2018 DS 13 88 40

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 0 100 33
2020 DS-04 0 100 16
2020 DS-05 0 100 14
2019 DS 14 86 43

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 15 85 33
2019 DS 21 79 43
2019 DS-04 37 63 19
2018 DS 30 70 40
2018 DS-04 31 69 16
2018 DS-05 33 67 15

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 DS 21 79 39
2018 DS-04 31 69 16

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 DS 13 87 39

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 DS 15 85 39

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 DS 28 72 39
2018 DS-05 36 64 14

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 DS 51 49 39
2018 DS-04 44 56 16
2018 DS-05 50 50 14

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 DS 0 100 39
2018 DS-04 0 100 16
2018 DS-05 0 100 14

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 DS 64 36 39
2018 DS-04 63 38 16
2018 DS-05 64 36 14

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 12 20 14 7 10 30 5 50 27 387
2020 DS-03 12 6 16 4 6 44 12 41 23 50
2020 DS-04 8 14 17 10 14 34 3 34 39 147
2020 DS-05 12 25 12 6 12 27 6 55 27 124
2020 DS-06 25 42 11 2 0 15 6 83 2 53
2019 DS 11 21 23 8 8 24 5 45 23 345
2019 DS-03 9 13 20 4 4 41 9 43 17 46
2019 DS-04 9 13 25 15 10 23 5 30 35 124
2019 DS-05 13 19 26 4 11 25 2 44 21 100
2019 DS-06 10 48 20 2 0 14 6 73 3 50
2018 DS 9 24 21 9 6 30 2 48 22 266
2018 DS-03 6 13 19 6 3 53 0 40 20 32
2018 DS-04 7 17 23 8 9 33 2 37 27 96
2018 DS-05 12 19 26 12 7 24 1 41 25 86
2018 DS-06 11 59 11 8 0 11 0 79 9 37
2017 DS 14 22 17 9 7 27 3 52 24 320
2017 DS-03 12 9 6 6 6 51 12 54 31 35
2017 DS-04 15 20 15 10 5 31 4 54 23 124
2017 DS-05 8 22 22 12 12 24 2 40 31 102
2017 DS-06 28 33 23 5 3 10 0 67 8 40
2014 DS 13 19 18 5 7 34 5 52 18 353
2014 DS-03 10 20 10 3 7 43 7 60 20 30
2014 DS-04 9 12 20 5 7 39 7 38 23 137
2014 DS-05 15 22 17 6 7 29 3 55 19 123
2014 DS-06 18 33 26 0 5 18 0 63 6 39

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 27 34 18 8 6 7 0 65 16 388
2020 DS-03 22 38 20 8 4 8 0 65 13 50
2020 DS-04 24 28 17 12 8 10 0 58 23 147
2020 DS-05 26 34 18 6 8 6 1 65 16 125
2020 DS-06 43 40 15 2 0 0 0 83 2 53
2019 DS 32 36 13 6 5 8 0 74 12 344
2019 DS-03 41 37 4 2 7 9 0 86 10 46
2019 DS-04 24 31 21 11 3 9 0 61 16 124
2019 DS-05 32 37 10 4 9 8 0 75 14 100
2019 DS-06 39 51 8 2 0 0 0 90 2 49
2018 DS 25 38 17 9 6 5 0 66 16 265
2018 DS-03 19 38 22 6 3 13 0 64 11 32
2018 DS-04 21 36 19 11 7 4 1 60 20 96
2018 DS-05 26 35 18 11 7 4 0 63 18 85
2018 DS-06 43 43 8 5 0 0 0 86 5 37
2017 DS 28 36 16 6 5 7 1 70 12 318
2017 DS-03 37 34 6 6 3 12 3 83 10 35
2017 DS-04 28 37 15 4 6 10 2 72 11 123
2017 DS-05 17 41 22 9 6 5 1 62 16 102
2017 DS-06 49 36 8 8 0 0 0 85 8 39
2014 DS 21 34 21 6 6 11 1 63 13 353
2014 DS-03 23 33 10 10 3 17 3 71 17 30
2014 DS-04 16 30 28 8 7 11 1 52 17 137
2014 DS-05 21 37 20 4 7 11 0 66 12 123
2014 DS-06 36 41 15 3 5 0 0 77 8 39

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 7 93 388
2020 DS-04 10 90 147
2020 DS-05 6 94 125
2019 DS 7 93 342
2019 DS-04 8 92 123
2019 DS-05 8 92 100
2018 DS 8 92 267
2018 DS-04 6 94 95
2018 DS-05 15 85 88
2018 DS-06 0 100 38

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 34 66 29
2019 DS 26 74 23

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 83 17 29
2018 DS 71 29 21

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 DS 0 100 21
2018 DS-05 0 100 13

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 0 100 29
2020 DS-04 0 100 15
2019 DS 0 100 23
2019 DS-04 0 100 10
2018 DS 0 100 21
2018 DS-05 0 100 13

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 DS 0 100 23
2019 DS-04 0 100 10
2018 DS 0 100 21
2018 DS-05 0 100 13

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 28 72 29
2018 DS 29 71 21

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 21 79 29
2018 DS 24 76 21

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 DS 0 100 22
2019 DS-04 0 100 10
2018 DS 0 100 21
2018 DS-05 0 100 13

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 17 83 29
2019 DS 27 73 22

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 48 52 29
2020 DS-04 47 53 15
2019 DS 45 55 22
2018 DS 38 62 21
2018 DS-05 38 62 13

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 0 100 29
2020 DS-04 0 100 15
2019 DS 0 100 22
2019 DS-04 0 100 10
2018 DS 0 100 21
2018 DS-05 0 100 13

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 0 100 29
2020 DS-04 0 100 15
2019 DS 0 100 22
2019 DS-04 0 100 10
2018 DS 0 100 21
2018 DS-05 0 100 13

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 24 76 29

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 0 100 29
2020 DS-04 0 100 15
2019 DS 0 100 22
2019 DS-04 0 100 10
2018 DS 0 100 21
2018 DS-05 0 100 13

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 0 100 29
2020 DS-04 0 100 15
2019 DS 0 100 22
2019 DS-04 0 100 10
2018 DS 0 100 21
2018 DS-05 0 100 13

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 34 66 29
2020 DS-04 47 53 15
2019 DS 29 71 21

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 DS 0 100 21
2018 DS-05 0 100 13

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 17 83 29

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 DS 0 100 21
2018 DS-05 0 100 13

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 DS 0 100 21
2018 DS-05 0 100 13

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 0 100 29
2020 DS-04 0 100 15
2018 DS 0 100 21
2018 DS-05 0 100 13

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 45 55 29
2020 DS-04 40 60 15
2019 DS 43 57 21
2019 DS-04 50 50 10

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 DS 0 100 21
2018 DS-05 0 100 13

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 DS 0 100 21
2018 DS-05 0 100 13

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 DS 29 71 21

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 DS 0 100 21
2018 DS-05 0 100 13

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 DS 57 43 21
2018 DS-05 54 46 13

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 DS 0 100 21
2018 DS-05 0 100 13

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 DS 57 43 21
2018 DS-05 62 38 13

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 14 20 17 5 7 32 6 53 20 388
2020 DS-03 10 12 16 6 0 48 8 50 14 50
2020 DS-04 7 16 20 9 10 34 4 37 31 147
2020 DS-05 15 21 17 3 8 30 6 56 18 125
2020 DS-06 30 36 9 2 0 17 6 85 2 53
2019 DS 11 20 24 4 5 31 5 49 14 344
2019 DS-03 9 13 20 0 2 46 11 50 5 46
2019 DS-04 9 16 29 9 6 27 4 36 21 123
2019 DS-05 10 20 23 4 7 33 3 47 17 100
2019 DS-06 16 36 22 0 0 22 4 70 0 50
2018 DS 12 18 23 5 4 36 2 48 15 268
2018 DS-03 6 6 19 3 3 63 0 33 17 32
2018 DS-04 9 13 23 4 5 41 5 40 17 96
2018 DS-05 13 14 30 8 6 31 0 38 20 88
2018 DS-06 19 51 19 0 0 11 0 79 0 37
2017 DS 13 18 17 3 2 41 6 59 10 320
2017 DS-03 3 9 9 0 3 65 12 50 13 35
2017 DS-04 13 11 20 3 2 46 5 50 9 123
2017 DS-05 11 24 17 3 4 35 6 59 12 103
2017 DS-06 23 30 18 5 0 23 3 70 7 40
2014 DS 13 17 17 3 2 42 6 58 9 352
2014 DS-03 10 7 10 3 0 60 10 55 11 30
2014 DS-04 10 10 22 1 2 50 6 43 7 136
2014 DS-05 15 22 12 5 3 37 6 65 14 123
2014 DS-06 18 31 23 5 0 18 5 63 7 39

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 26 36 17 6 5 9 0 68 13 388
2020 DS-03 22 40 12 10 2 14 0 72 14 50
2020 DS-04 20 34 18 8 8 12 0 62 18 147
2020 DS-05 28 30 22 5 6 8 1 64 11 125
2020 DS-06 42 47 9 2 0 0 0 89 2 53
2019 DS 32 33 19 4 3 8 1 71 8 345
2019 DS-03 39 28 15 0 4 13 0 78 5 46
2019 DS-04 27 29 27 7 2 8 0 61 10 124
2019 DS-05 28 35 18 4 6 8 1 69 11 100
2019 DS-06 42 44 14 0 0 0 0 86 0 50
2018 DS 31 32 20 4 4 8 0 69 10 269
2018 DS-03 28 31 19 3 3 16 0 70 7 32
2018 DS-04 31 29 22 3 5 9 0 67 9 96
2018 DS-05 28 30 24 9 5 5 0 61 14 88
2018 DS-06 45 39 13 0 0 3 0 86 0 38
2017 DS 32 33 14 3 3 14 2 77 7 320
2017 DS-03 40 23 8 0 3 20 6 86 4 35
2017 DS-04 32 30 18 3 1 15 2 74 5 123
2017 DS-05 24 37 14 4 4 15 2 73 9 103
2017 DS-06 38 45 10 3 3 3 0 85 5 40
2014 DS 26 32 16 3 1 19 1 73 6 352
2014 DS-03 30 27 7 7 0 27 3 81 10 30
2014 DS-04 21 30 21 1 1 26 1 69 3 136
2014 DS-05 26 35 15 4 2 16 1 74 8 123
2014 DS-06 36 41 15 3 3 0 3 79 5 39

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 6 94 388
2020 DS-03 2 98 50
2020 DS-04 4 96 147
2020 DS-05 7 93 125
2020 DS-06 8 92 53

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 7 93 388
2020 DS-03 6 94 50
2020 DS-04 10 90 147
2020 DS-05 6 94 125
2020 DS-06 8 92 53
2019 DS 8 92 344
2019 DS-03 11 89 46
2019 DS-04 10 90 123
2019 DS-05 7 93 100
2019 DS-06 8 92 50
2017 DS 13 87 321
2017 DS-03 20 80 35
2017 DS-04 19 81 124
2017 DS-05 7 93 103
2014 DS 10 90 351
2014 DS-04 13 88 136
2014 DS-05 7 93 122

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 45 55 29
2020 DS-04 36 64 14

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 90 10 29
2020 DS-04 93 7 14
2019 DS 78 22 27
2019 DS-04 92 8 12
2017 DS 66 34 41
2017 DS-04 64 36 22
2014 DS 86 14 35
2014 DS-04 82 18 17

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 35 50 15 0 0 0 0 85 0 26
2020 DS-04 15 62 23 0 0 0 0 77 0 13
2019 DS 65 20 5 10 0 0 0 85 10 20
2019 DS-04 50 30 0 20 0 0 0 80 20 10
2017 DS 48 37 7 4 0 0 4 88 4 27
2017 DS-04 36 43 7 7 0 0 7 85 8 14
2014 DS 74 20 3 0 0 3 0 97 0 30
2014 DS-04 79 21 0 0 0 0 0 100 0 14

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 41 39 9 4 2 2 2 84 6 388
2020 DS-03 44 40 4 6 2 0 4 88 8 50
2020 DS-04 42 39 10 3 3 1 1 83 6 147
2020 DS-05 36 38 15 3 2 5 2 79 5 125
2020 DS-06 51 42 0 6 0 0 2 94 6 53
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 30 32 17 12 6 2 0 64 18 386
2020 DS-03 38 36 14 10 0 2 0 76 10 50
2020 DS-04 26 31 18 10 10 5 0 60 21 145
2020 DS-05 25 34 20 14 6 1 1 59 20 125
2020 DS-06 42 30 13 13 2 0 0 72 15 53

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 33 44 11 10 1 0 0 77 12 388
2020 DS-03 34 46 10 10 0 0 0 80 10 50
2020 DS-04 31 43 14 12 1 1 0 74 12 147
2020 DS-05 30 46 10 10 3 0 0 76 14 125
2020 DS-06 45 36 9 9 0 0 0 81 9 53

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 32 42 11 11 3 1 0 75 15 388
2020 DS-03 40 38 8 14 0 0 0 78 14 50
2020 DS-04 29 45 11 11 3 2 0 75 14 147
2020 DS-05 29 41 14 11 6 0 0 70 17 125
2020 DS-06 42 40 8 8 4 0 0 81 11 53

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 29 39 20 8 2 1 1 70 10 386
2020 DS-03 35 37 18 6 0 2 2 74 6 49
2020 DS-04 26 42 18 10 2 1 1 69 13 146
2020 DS-05 26 37 26 6 4 1 0 63 10 125
2020 DS-06 38 38 13 9 0 2 0 77 10 53

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 45 37 10 5 2 1 1 83 7 388
2020 DS-03 56 38 2 2 0 0 2 96 2 50
2020 DS-04 44 33 14 7 1 1 0 77 8 147
2020 DS-05 34 44 11 4 3 2 1 81 7 125
2020 DS-06 58 30 4 6 0 0 2 90 6 53

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 65 19 5 2 0 8 1 93 2 387
2020 DS-03 74 12 4 0 0 10 0 96 0 50
2020 DS-04 53 22 8 3 0 12 2 87 4 146
2020 DS-05 65 22 4 2 0 6 1 93 3 125
2020 DS-06 87 13 0 0 0 0 0 100 0 53

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 38 41 10 6 1 4 1 82 8 387
2020 DS-03 33 35 8 14 0 10 0 75 16 49
2020 DS-04 33 45 10 8 1 3 1 80 10 147
2020 DS-05 38 39 14 3 2 3 1 81 5 125
2020 DS-06 49 42 6 2 0 2 0 92 2 53

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 50 31 7 8 4 0 1 81 12 382
2020 DS-03 56 25 6 10 2 0 0 81 13 48
2020 DS-04 46 34 5 10 5 0 1 80 15 146
2020 DS-05 47 31 10 6 4 1 1 79 11 124
2020 DS-06 56 33 4 2 4 0 2 90 6 52

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 50 32 7 6 3 1 1 84 9 387
2020 DS-03 49 39 2 6 0 2 2 91 6 49
2020 DS-04 46 34 7 8 3 0 1 81 12 147
2020 DS-05 45 32 11 7 3 2 0 78 11 125
2020 DS-06 68 26 4 0 2 0 0 94 2 53

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 99 1 120
2020 DS-04 100 0 23
2020 DS-05 98 2 57
2020 DS-06 100 0 33

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 18 42 17 17 6 0 0 61 23 119
2020 DS-04 13 48 13 26 0 0 0 61 26 23
2020 DS-05 9 32 29 21 9 0 0 41 30 56
2020 DS-06 39 48 0 6 6 0 0 88 12 33

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 32 48 11 6 3 1 0 80 8 387
2020 DS-03 18 58 14 8 0 2 0 78 8 50
2020 DS-04 35 39 14 7 3 1 0 75 10 147
2020 DS-05 27 56 7 5 3 1 1 84 8 124
2020 DS-06 38 47 9 4 2 0 0 85 6 53
2019 DS 23 51 13 7 3 3 0 76 10 344
2019 DS-03 28 50 9 9 2 2 0 80 11 46
2019 DS-04 20 46 21 7 2 3 0 68 10 123
2019 DS-05 18 52 13 7 7 3 0 72 14 100
2019 DS-06 28 68 4 0 0 0 0 96 0 50
2018 DS 28 45 13 8 4 2 0 74 12 268
2018 DS-03 19 41 19 9 6 6 0 63 17 32
2018 DS-04 21 45 16 12 3 3 0 68 15 95
2018 DS-05 33 40 15 7 6 0 0 73 13 88
2018 DS-06 39 55 3 3 0 0 0 95 3 38
2017 DS 21 41 20 10 6 2 0 64 16 321
2017 DS-03 29 35 19 14 3 0 0 63 17 35
2017 DS-04 17 40 21 11 6 4 1 60 18 124
2017 DS-05 19 39 22 11 7 2 0 59 18 103
2017 DS-06 23 58 10 8 0 3 0 82 8 40

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 33 28 14 14 10 1 1 62 24 387
2020 DS-03 32 30 14 12 12 0 0 62 24 50
2020 DS-04 29 29 13 16 11 1 1 59 28 147
2020 DS-05 30 27 18 13 10 2 1 59 23 124
2020 DS-06 47 25 9 9 8 2 0 73 17 53

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 46 30 13 3 4 3 1 79 8 385
2020 DS-03 46 32 14 4 0 4 0 81 4 50
2020 DS-04 46 29 10 3 5 5 1 80 9 146
2020 DS-05 41 33 16 4 4 1 1 75 8 124
2020 DS-06 54 27 12 0 6 2 0 82 6 52

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 21 39 17 13 10 1 0 60 23 387
2020 DS-03 28 42 18 6 2 4 0 73 8 50
2020 DS-04 15 44 15 12 14 0 0 59 26 146
2020 DS-05 18 30 22 18 10 1 1 50 28 125
2020 DS-06 30 42 9 15 4 0 0 72 19 53
2019 DS 14 38 19 18 9 2 0 53 27 345
2019 DS-03 24 46 13 13 4 0 0 70 17 46
2019 DS-04 11 31 19 27 10 2 0 43 38 124
2019 DS-05 11 35 25 14 12 3 0 47 27 100
2019 DS-06 16 56 14 12 2 0 0 72 14 50
2018 DS 16 32 19 19 13 1 0 48 32 269
2018 DS-03 16 34 13 16 19 3 0 52 35 32
2018 DS-04 16 24 20 26 14 1 0 40 40 96
2018 DS-05 13 28 25 17 16 1 0 41 33 88
2018 DS-06 29 47 13 11 0 0 0 76 11 38
2017 DS 14 35 15 20 14 2 0 49 35 321
2017 DS-03 20 51 14 9 3 3 0 73 12 35
2017 DS-04 17 32 11 20 17 2 1 50 38 124
2017 DS-05 7 28 21 27 15 1 0 35 43 103
2017 DS-06 13 53 18 10 8 0 0 65 18 40

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 17 43 14 13 13 1 0 60 26 120
2020 DS-04 22 43 4 22 4 4 0 68 27 23
2020 DS-05 14 33 23 12 18 0 0 47 30 57
2020 DS-06 18 52 6 12 12 0 0 70 24 33
2019 DS 15 47 15 14 6 2 1 64 20 106
2019 DS-04 15 50 5 20 5 5 0 68 26 20
2019 DS-05 11 39 20 20 9 2 0 51 29 46
2019 DS-06 16 59 16 6 0 0 3 77 6 32

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 34 36 14 9 6 0 1 71 15 388
2020 DS-03 48 32 4 8 4 0 4 83 13 50
2020 DS-04 33 35 13 10 8 0 1 69 18 147
2020 DS-05 26 39 22 8 6 0 0 65 14 125
2020 DS-06 36 34 15 11 4 0 0 70 15 53

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 45 30 15 6 3 0 0 75 9 388
2020 DS-03 42 32 12 12 2 0 0 74 14 50
2020 DS-04 42 28 20 5 5 0 0 70 10 147
2020 DS-05 43 34 15 5 2 0 0 78 7 125
2020 DS-06 58 23 8 8 4 0 0 81 11 53
2019 DS 31 38 16 8 6 0 1 70 14 345
2019 DS-03 22 35 22 17 4 0 0 57 22 46
2019 DS-04 29 36 19 6 9 0 1 66 15 124
2019 DS-05 29 41 15 8 7 0 0 70 15 100
2019 DS-06 36 50 8 2 4 0 0 86 6 50
2018 DS 26 29 26 10 9 0 0 55 19 269
2018 DS-03 19 16 34 19 13 0 0 34 31 32
2018 DS-04 30 26 19 13 10 1 1 57 23 96
2018 DS-05 22 34 33 3 8 0 0 56 11 88
2018 DS-06 26 32 29 8 5 0 0 58 13 38
2017 DS 30 29 20 10 11 0 0 60 20 320
2017 DS-03 26 29 19 14 12 0 0 55 26 35
2017 DS-04 31 29 17 12 10 0 1 61 22 123
2017 DS-05 30 28 26 5 11 0 0 58 16 103
2017 DS-06 38 25 13 10 15 0 0 63 25 40

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 11 23 27 22 16 0 0 35 38 386
2020 DS-03 14 40 20 16 8 2 0 55 24 50
2020 DS-04 12 27 28 23 10 0 0 39 34 145
2020 DS-05 9 15 37 18 21 0 0 24 39 125
2020 DS-06 9 17 17 26 30 0 0 26 57 53
2019 DS 10 27 25 20 17 0 0 38 38 345
2019 DS-03 22 28 33 11 4 2 0 51 16 46
2019 DS-04 9 30 25 19 18 0 0 39 36 124
2019 DS-05 7 27 23 23 20 0 0 34 43 100
2019 DS-06 6 22 22 26 24 0 0 28 50 50
2018 DS 8 19 30 25 17 0 0 28 43 269
2018 DS-03 13 44 22 9 13 0 0 56 22 32
2018 DS-04 8 24 28 21 18 1 0 33 39 96
2018 DS-05 7 11 33 32 17 0 0 18 49 88
2018 DS-06 5 11 24 34 26 0 0 16 61 38
2017 DS 10 24 25 25 16 0 1 34 41 320
2017 DS-03 14 46 25 6 9 0 0 60 14 35
2017 DS-04 13 23 29 24 9 0 2 36 34 123
2017 DS-05 7 20 23 31 18 0 0 27 49 103
2017 DS-06 3 23 18 23 35 0 0 25 58 40

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 19 32 25 14 9 1 1 52 23 386
2020 DS-03 34 42 16 4 2 2 0 78 6 50
2020 DS-04 23 30 25 14 7 1 1 53 22 146
2020 DS-05 12 31 29 15 13 0 0 43 28 124
2020 DS-06 13 28 25 17 13 0 4 43 31 53
2019 DS 16 36 25 14 7 0 1 53 21 343
2019 DS-03 39 28 15 9 4 2 2 70 14 46
2019 DS-04 19 39 24 10 8 0 1 58 18 123
2019 DS-05 8 33 31 20 7 0 0 41 27 99
2019 DS-06 4 38 30 16 10 0 2 43 27 50
2018 DS 13 33 27 19 7 1 0 47 26 264
2018 DS-03 25 38 25 6 3 3 0 65 10 32
2018 DS-04 12 39 26 17 5 1 0 52 23 94
2018 DS-05 14 19 28 28 9 1 0 33 38 85
2018 DS-06 3 42 29 16 11 0 0 45 26 38
2017 DS 16 31 25 18 10 0 1 47 28 320
2017 DS-03 49 28 9 14 0 0 0 77 14 35
2017 DS-04 19 33 27 15 5 0 2 53 20 123
2017 DS-05 6 31 32 18 11 0 2 38 30 103
2017 DS-06 5 30 13 30 23 0 0 35 53 40

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 15 19 26 22 15 1 1 35 38 385
2020 DS-03 28 26 26 12 4 2 2 56 17 50
2020 DS-04 16 19 30 18 14 1 1 36 33 146
2020 DS-05 7 15 28 28 21 0 2 22 50 123
2020 DS-06 13 19 15 32 19 0 2 33 52 53
2019 DS 11 17 26 23 21 0 1 29 45 345
2019 DS-03 35 26 13 15 7 0 4 64 23 46
2019 DS-04 11 19 27 24 18 0 1 30 42 124
2019 DS-05 5 13 29 20 32 0 1 18 53 100
2019 DS-06 0 16 28 30 24 0 2 16 55 50
2018 DS 6 13 27 24 29 1 1 19 54 269
2018 DS-03 28 13 38 9 9 0 3 42 19 32
2018 DS-04 2 17 24 29 25 1 2 19 56 96
2018 DS-05 3 9 26 28 32 1 0 13 61 88
2018 DS-06 0 11 24 18 47 0 0 11 66 38
2017 DS 10 19 21 26 21 1 2 30 49 320
2017 DS-03 29 23 14 12 12 3 9 59 26 35
2017 DS-04 12 22 16 31 15 1 2 35 48 123
2017 DS-05 5 14 26 25 29 1 0 19 55 103
2017 DS-06 3 20 28 25 25 0 0 23 50 40

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 35 28 18 10 6 1 3 65 17 385
2020 DS-03 53 24 12 8 0 0 2 79 8 49
2020 DS-04 39 29 16 10 5 1 2 69 15 147
2020 DS-05 28 30 19 10 6 1 5 62 18 124
2020 DS-06 17 27 27 10 15 0 4 46 26 52
2019 DS 34 31 16 10 7 0 1 66 17 343
2019 DS-03 62 20 16 0 0 0 2 84 0 45
2019 DS-04 36 34 18 8 3 0 1 71 11 124
2019 DS-05 24 35 16 13 9 0 2 61 23 99
2019 DS-06 18 36 12 18 14 0 2 55 33 50
2018 DS 24 31 19 15 7 0 3 57 23 268
2018 DS-03 47 22 19 9 0 0 3 71 10 32
2018 DS-04 26 36 19 11 5 1 2 64 16 95
2018 DS-05 15 32 23 18 8 0 5 49 27 88
2018 DS-06 13 29 18 24 16 0 0 42 39 38
2017 DS 27 32 20 8 8 0 4 62 17 320
2017 DS-03 63 14 8 0 9 0 6 82 9 35
2017 DS-04 32 32 21 4 5 1 5 68 10 123
2017 DS-05 17 37 26 11 5 0 4 57 16 103
2017 DS-06 13 35 13 20 20 0 0 48 40 40

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 20 25 22 16 17 0 1 45 32 387
2020 DS-03 26 24 28 12 10 0 0 50 22 50
2020 DS-04 18 24 18 22 18 0 1 42 40 147
2020 DS-05 18 30 24 13 15 0 1 48 28 124
2020 DS-06 23 21 25 8 25 0 0 43 32 53
2019 DS 21 33 22 12 11 0 0 55 23 344
2019 DS-03 37 35 13 7 9 0 0 72 15 46
2019 DS-04 21 33 24 11 10 0 1 54 21 124
2019 DS-05 15 36 25 12 12 0 0 51 24 100
2019 DS-06 16 31 24 14 14 0 0 47 29 49
2018 DS 19 24 26 17 13 0 0 43 31 269
2018 DS-03 28 28 28 6 9 0 0 56 16 32
2018 DS-04 20 22 28 14 16 1 0 42 29 96
2018 DS-05 17 23 28 22 9 0 1 40 31 88
2018 DS-06 8 29 21 26 16 0 0 37 42 38
2017 DS 18 34 23 15 10 0 0 53 24 319
2017 DS-03 32 34 17 9 9 0 0 65 17 35
2017 DS-04 20 33 22 15 10 0 0 53 25 123
2017 DS-05 16 37 25 13 9 0 0 53 22 102
2017 DS-06 13 33 20 23 13 0 0 45 35 40

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 29 20 15 13 14 0 8 54 30 388
2020 DS-03 28 26 10 10 10 0 16 64 24 50
2020 DS-04 29 16 15 14 20 0 7 48 36 147
2020 DS-05 26 26 18 11 12 0 6 56 25 125
2020 DS-06 34 19 11 21 8 0 8 57 31 53

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 20 32 22 15 10 0 1 53 25 387
2020 DS-03 28 40 18 8 2 2 2 71 10 50
2020 DS-04 18 38 18 15 11 0 0 56 26 146
2020 DS-05 14 25 30 18 14 0 0 38 32 125
2020 DS-06 28 30 17 11 9 0 4 61 22 53
2019 DS 13 37 26 14 8 1 0 51 23 344
2019 DS-03 28 37 20 11 2 2 0 67 13 46
2019 DS-04 11 33 36 11 7 1 0 45 19 123
2019 DS-05 7 37 21 22 13 0 0 44 35 100
2019 DS-06 16 38 26 14 6 0 0 54 20 50
2018 DS 11 29 31 16 12 1 0 41 28 267
2018 DS-03 16 34 25 16 6 3 0 52 23 32
2018 DS-04 15 22 31 19 13 1 0 37 32 96
2018 DS-05 5 32 31 17 15 1 0 37 32 88
2018 DS-06 11 31 44 8 6 0 0 42 14 36
2017 DS 14 31 23 19 12 0 1 45 31 320
2017 DS-03 37 26 26 3 3 3 3 66 6 35
2017 DS-04 15 33 23 17 11 0 1 49 29 123
2017 DS-05 9 26 22 30 12 0 1 35 42 103
2017 DS-06 10 40 20 15 15 0 0 50 30 40

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 13 34 21 19 11 1 1 48 30 386
2020 DS-03 12 54 18 10 2 4 0 69 13 50
2020 DS-04 15 37 23 15 10 0 0 52 25 145
2020 DS-05 9 26 20 28 18 0 0 34 46 125
2020 DS-06 17 34 17 19 9 0 4 53 29 53
2019 DS 11 29 29 19 12 0 0 41 31 344
2019 DS-03 24 39 24 11 2 0 0 63 13 46
2019 DS-04 11 34 25 19 10 0 0 45 30 124
2019 DS-05 5 24 26 25 20 0 0 29 45 100
2019 DS-06 6 22 48 20 4 0 0 28 24 50
2018 DS 8 29 31 19 12 1 0 38 31 265
2018 DS-03 23 29 35 10 0 3 0 53 10 31
2018 DS-04 7 31 26 22 11 2 0 39 34 96
2018 DS-05 2 26 33 20 18 0 0 29 38 87
2018 DS-06 8 31 31 22 8 0 0 39 31 36
2017 DS 14 25 25 20 15 1 1 40 36 320
2017 DS-03 43 29 11 3 9 3 3 76 12 35
2017 DS-04 16 28 27 15 11 1 1 45 27 123
2017 DS-05 6 21 24 27 21 0 0 27 49 103
2017 DS-06 5 25 25 30 15 0 0 30 45 40

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 17 35 24 15 9 0 1 53 24 387
2020 DS-03 26 38 20 12 2 0 2 65 14 50
2020 DS-04 15 35 26 14 10 0 0 50 24 147
2020 DS-05 13 30 24 21 12 0 0 43 33 124
2020 DS-06 23 38 21 9 6 0 4 63 16 53
2019 DS 19 30 25 17 9 0 0 49 27 344
2019 DS-03 37 26 24 7 7 0 0 63 13 46
2019 DS-04 20 26 24 21 9 0 0 46 30 123
2019 DS-05 11 31 23 21 13 1 0 42 34 100
2019 DS-06 20 36 30 8 6 0 0 56 14 50
2018 DS 15 27 28 21 7 0 0 43 29 267
2018 DS-03 16 25 34 25 0 0 0 41 25 32
2018 DS-04 16 30 23 20 10 1 0 46 31 96
2018 DS-05 13 23 28 26 10 0 0 35 36 88
2018 DS-06 22 28 39 11 0 0 0 50 11 36
2017 DS 21 25 25 16 12 0 1 47 28 319
2017 DS-03 49 35 11 3 3 0 0 84 6 35
2017 DS-04 26 24 21 16 11 0 2 51 27 122
2017 DS-05 9 21 33 16 19 0 1 30 36 103
2017 DS-06 20 23 30 20 8 0 0 43 28 40

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 33 24 22 13 9 0 0 56 22 384
2020 DS-03 42 32 16 10 0 0 0 74 10 50
2020 DS-04 28 24 26 14 8 0 1 52 21 146
2020 DS-05 25 20 20 19 16 0 0 45 34 122
2020 DS-06 47 26 15 6 6 0 0 74 11 53
2019 DS 28 27 21 12 13 0 0 55 24 344
2019 DS-03 46 24 20 4 4 2 0 71 9 46
2019 DS-04 23 29 22 12 15 0 0 52 27 124
2019 DS-05 18 26 22 16 17 0 0 44 33 99
2019 DS-06 34 30 20 8 8 0 0 64 16 50

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 21 30 26 12 11 0 0 51 23 389
2020 DS-03 20 36 18 14 12 0 0 56 26 50
2020 DS-04 18 26 31 14 12 0 0 44 26 147
2020 DS-05 22 30 23 14 11 0 0 52 25 125
2020 DS-06 25 32 30 8 4 0 2 58 12 53

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 24 30 26 11 8 0 1 55 19 388
2020 DS-03 32 36 28 2 2 0 0 68 4 50
2020 DS-04 24 34 27 9 5 0 1 59 14 147
2020 DS-05 21 28 24 15 12 0 0 49 27 125
2020 DS-06 28 23 21 15 11 0 2 52 27 53
2019 DS 23 36 21 12 6 1 1 60 19 342
2019 DS-03 39 41 7 9 2 2 0 82 11 46
2019 DS-04 24 39 23 10 3 0 1 64 13 123
2019 DS-05 15 32 26 16 9 1 1 48 26 100
2019 DS-06 15 38 19 13 13 0 4 54 26 48
2018 DS 23 30 23 18 6 0 0 53 24 266
2018 DS-03 25 50 22 3 0 0 0 75 3 32
2018 DS-04 27 26 17 24 4 1 0 54 29 95
2018 DS-05 19 26 28 16 9 0 1 46 25 88
2018 DS-06 14 36 19 28 3 0 0 50 31 36
2017 DS 24 31 26 11 8 0 1 55 19 320
2017 DS-03 55 26 14 2 3 0 0 81 5 35
2017 DS-04 27 30 26 10 6 0 2 58 16 123
2017 DS-05 14 28 32 16 11 0 0 42 26 103
2017 DS-06 18 40 28 8 8 0 0 58 15 40

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 43 33 15 5 2 0 1 77 8 386
2020 DS-03 40 30 16 10 4 0 0 70 14 50
2020 DS-04 40 30 18 6 4 0 1 71 10 146
2020 DS-05 43 37 15 5 0 0 1 80 5 124
2020 DS-06 51 36 8 2 2 0 2 88 4 53
2019 DS 40 30 19 7 3 0 1 71 10 344
2019 DS-03 39 28 20 9 4 0 0 67 13 46
2019 DS-04 37 28 24 6 4 0 2 65 10 123
2019 DS-05 40 34 14 9 2 0 1 75 11 100
2019 DS-06 34 36 18 6 4 0 2 71 10 50
2018 DS 43 29 17 4 4 1 1 74 8 267
2018 DS-03 41 28 16 6 6 0 3 71 13 32
2018 DS-04 35 33 21 3 5 2 0 70 9 96
2018 DS-05 47 28 11 8 1 1 3 79 10 88
2018 DS-06 53 22 25 0 0 0 0 75 0 36
2017 DS 46 32 13 4 4 0 1 79 8 319
2017 DS-03 49 20 23 2 6 0 0 69 8 35
2017 DS-04 45 33 13 5 2 0 2 79 8 122
2017 DS-05 44 33 16 4 2 0 2 78 6 103
2017 DS-06 53 38 5 0 5 0 0 90 5 40

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 17 33 27 15 8 0 0 50 24 386
2020 DS-03 20 32 22 20 6 0 0 52 26 50
2020 DS-04 18 23 32 16 10 0 0 41 27 146
2020 DS-05 13 39 25 15 8 0 1 52 23 124
2020 DS-06 21 45 15 11 8 0 0 66 19 53

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 66 17 6 3 1 2 5 90 4 387
2020 DS-03 80 8 2 0 0 2 8 98 0 50
2020 DS-04 63 18 7 3 1 2 4 87 5 147
2020 DS-05 61 22 6 4 1 1 6 89 5 125
2020 DS-06 75 13 4 2 0 0 6 94 2 52
2019 DS 78 8 3 1 1 1 8 95 2 344
2019 DS-03 83 7 0 0 2 0 9 98 2 46
2019 DS-04 79 6 5 2 1 1 6 92 3 124
2019 DS-05 76 9 2 1 1 4 7 95 2 99
2019 DS-06 80 10 4 0 0 0 6 96 0 50
2018 DS 72 15 5 1 2 1 5 93 2 265
2018 DS-03 75 6 6 0 3 0 9 90 3 32
2018 DS-04 68 19 6 0 2 1 3 91 2 95
2018 DS-05 71 13 5 2 0 1 8 92 3 87
2018 DS-06 75 22 0 0 0 0 3 100 0 36

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 77 9 5 3 3 1 2 89 6 386
2020 DS-03 86 8 0 2 0 0 4 98 2 50
2020 DS-04 72 9 8 4 4 0 3 84 9 145
2020 DS-05 74 12 5 2 5 2 1 88 7 125
2020 DS-06 92 4 0 2 0 0 2 98 2 53
2019 DS 70 13 7 2 6 1 1 85 8 342
2019 DS-03 80 9 2 0 4 0 4 93 5 46
2019 DS-04 65 11 10 2 8 2 2 80 10 124
2019 DS-05 67 17 6 4 5 1 0 85 9 99
2019 DS-06 78 14 2 2 4 0 0 92 6 49
2018 DS 69 12 7 4 5 1 3 84 9 265
2018 DS-03 72 3 6 0 9 3 6 83 10 32
2018 DS-04 66 15 7 7 1 1 3 84 9 96
2018 DS-05 64 13 10 3 8 0 2 78 12 88
2018 DS-06 83 14 3 0 0 0 0 97 0 35
2017 DS 74 13 5 3 3 0 2 89 6 317
2017 DS-03 80 17 0 3 0 0 0 97 3 35
2017 DS-04 78 9 4 5 2 1 2 89 7 122
2017 DS-05 67 16 7 1 6 0 4 86 7 102
2017 DS-06 80 13 3 3 3 0 0 93 5 40

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 62 23 8 3 1 0 2 88 4 386
2020 DS-03 57 27 10 0 2 0 4 87 2 49
2020 DS-04 58 27 8 3 1 0 3 88 4 146
2020 DS-05 63 21 8 6 1 0 2 85 7 125
2020 DS-06 74 19 6 0 0 0 2 94 0 53
2019 DS 49 33 11 3 3 0 1 83 6 341
2019 DS-03 54 30 4 4 4 0 2 87 9 46
2019 DS-04 52 26 12 2 5 1 2 80 7 124
2019 DS-05 43 40 11 4 1 0 0 84 5 99
2019 DS-06 43 37 16 2 2 0 0 80 4 49
2018 DS 50 36 8 4 2 0 0 87 6 266
2018 DS-03 47 34 13 0 3 0 3 84 3 32
2018 DS-04 53 32 7 6 1 1 0 85 7 95
2018 DS-05 49 38 8 2 2 0 0 87 5 87
2018 DS-06 43 51 3 3 0 0 0 95 3 37
2017 DS 50 31 9 5 2 0 1 83 8 319
2017 DS-03 54 35 6 6 0 0 0 88 6 35
2017 DS-04 52 32 7 6 1 0 2 86 7 122
2017 DS-05 44 32 13 7 3 0 2 77 10 103
2017 DS-06 60 25 10 0 5 0 0 85 5 40

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 56 18 13 5 6 0 1 75 12 385
2020 DS-03 64 18 8 4 2 0 4 85 6 50
2020 DS-04 50 14 17 5 12 1 1 65 17 147
2020 DS-05 51 22 14 7 6 0 1 74 12 123
2020 DS-06 71 17 8 4 0 0 0 88 4 52
2019 DS 48 20 17 7 7 0 1 68 14 340
2019 DS-03 67 13 7 2 7 2 2 84 9 46
2019 DS-04 40 17 24 8 9 0 2 58 17 123
2019 DS-05 43 26 13 7 10 0 0 70 17 99
2019 DS-06 49 24 16 6 2 0 2 75 8 49
2018 DS 40 29 13 12 5 0 0 70 17 265
2018 DS-03 44 25 16 9 3 0 3 71 13 32
2018 DS-04 42 26 11 16 4 1 0 69 20 95
2018 DS-05 30 33 16 13 8 0 0 63 21 86
2018 DS-06 54 30 14 3 0 0 0 84 3 37
2017 DS 49 24 10 9 6 0 2 75 15 318
2017 DS-03 74 17 0 3 6 0 0 91 9 35
2017 DS-04 49 19 14 11 5 0 2 70 16 122
2017 DS-05 39 33 6 11 9 0 3 74 20 103
2017 DS-06 59 26 10 5 0 0 0 85 5 39

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 56 20 7 3 1 0 13 88 4 388
2020 DS-03 74 4 2 0 0 0 20 98 0 50
2020 DS-04 56 21 5 1 0 1 17 93 1 147
2020 DS-05 50 23 10 5 2 0 11 82 7 125
2020 DS-06 55 19 15 4 2 0 6 78 6 53
2019 DS 54 15 8 1 2 0 19 85 5 342
2019 DS-03 72 2 0 2 0 0 24 97 3 46
2019 DS-04 58 10 5 0 2 1 24 91 2 124
2019 DS-05 42 24 11 1 6 0 15 79 8 99
2019 DS-06 43 22 20 4 0 0 10 73 5 49
2018 DS 45 21 8 3 1 1 20 84 6 266
2018 DS-03 56 6 0 0 0 3 34 100 0 32
2018 DS-04 54 16 4 3 0 1 22 90 4 95
2018 DS-05 40 24 12 3 1 0 20 80 6 86
2018 DS-06 34 34 16 5 3 0 8 74 9 38
2017 DS 49 19 10 3 1 0 18 83 5 318
2017 DS-03 72 0 3 0 0 0 25 96 0 35
2017 DS-04 49 14 7 3 0 0 27 86 5 122
2017 DS-05 38 27 13 7 2 1 13 75 10 102
2017 DS-06 43 35 18 0 0 0 5 82 0 40

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 74 15 4 2 1 0 3 93 3 388
2020 DS-03 80 8 4 2 0 0 6 94 2 50
2020 DS-04 69 18 5 2 1 0 5 91 3 147
2020 DS-05 72 19 3 3 1 0 2 93 4 125
2020 DS-06 85 9 6 0 0 0 0 94 0 53
2019 DS 70 17 6 1 1 0 6 92 2 341
2019 DS-03 76 13 4 2 0 0 4 93 2 46
2019 DS-04 67 14 8 2 2 0 8 88 4 123
2019 DS-05 69 21 4 0 0 1 5 96 0 99
2019 DS-06 67 22 6 0 0 0 4 94 0 49
2018 DS 65 19 7 1 0 1 7 91 2 267
2018 DS-03 72 9 3 0 0 3 13 96 0 32
2018 DS-04 71 16 7 1 0 2 3 91 1 95
2018 DS-05 60 21 8 2 0 0 9 89 3 87
2018 DS-06 58 34 3 0 0 0 5 97 0 38
2017 DS 72 17 3 0 0 0 8 97 0 317
2017 DS-03 83 12 0 0 0 0 6 100 0 35
2017 DS-04 70 13 5 1 0 0 11 93 1 120
2017 DS-05 71 20 1 0 0 0 8 99 0 103
2017 DS-06 73 20 5 0 0 0 3 95 0 40

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 70 16 9 3 1 1 1 87 4 383
2020 DS-03 60 16 16 4 2 2 0 78 6 50
2020 DS-04 70 17 8 4 0 0 1 88 4 145
2020 DS-05 65 19 8 3 2 1 2 87 5 124
2020 DS-06 88 8 2 0 0 0 2 98 0 51
2019 DS 71 16 5 3 3 1 1 89 6 340
2019 DS-03 63 13 4 9 9 2 0 78 18 46
2019 DS-04 69 21 4 2 2 0 2 92 4 123
2019 DS-05 72 14 6 2 2 1 2 89 4 98
2019 DS-06 84 12 2 0 0 0 2 98 0 49
2018 DS 69 18 6 1 2 1 3 91 3 267
2018 DS-03 59 13 9 3 6 3 6 79 10 32
2018 DS-04 69 21 5 1 1 2 0 92 2 95
2018 DS-05 68 20 5 0 1 0 7 94 1 87
2018 DS-06 84 13 3 0 0 0 0 97 0 38
2017 DS 64 19 6 3 2 1 4 87 6 319
2017 DS-03 52 20 6 9 14 0 0 72 22 35
2017 DS-04 69 15 7 3 0 1 6 89 4 122
2017 DS-05 61 25 7 2 1 0 4 90 3 103
2017 DS-06 68 25 3 0 3 0 3 95 3 40

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 47 29 15 6 2 1 1 77 8 387
2020 DS-03 34 38 14 4 6 2 2 75 10 50
2020 DS-04 47 25 20 5 1 0 1 73 7 147
2020 DS-05 46 31 12 7 2 1 0 78 10 125
2020 DS-06 62 27 6 6 0 0 0 88 6 52
2019 DS 57 26 11 3 1 1 1 85 4 341
2019 DS-03 37 39 13 4 4 0 2 78 9 46
2019 DS-04 64 22 11 2 0 1 0 87 2 123
2019 DS-05 56 25 13 3 0 1 2 83 3 99
2019 DS-06 59 27 8 4 0 0 2 88 4 49
2018 DS 54 27 11 5 1 0 2 83 6 266
2018 DS-03 41 34 19 6 0 0 0 75 6 32
2018 DS-04 56 23 9 8 1 1 1 81 10 95
2018 DS-05 57 23 10 3 1 0 5 84 5 86
2018 DS-06 47 47 5 0 0 0 0 95 0 38
2017 DS 51 28 14 3 1 0 3 82 4 319
2017 DS-03 43 31 20 3 3 0 0 74 6 35
2017 DS-04 47 32 12 5 1 0 4 82 6 122
2017 DS-05 54 23 17 2 0 0 4 81 2 103
2017 DS-06 50 33 15 3 0 0 0 83 3 40

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 18 42 26 10 5 0 0 60 15 386
2020 DS-03 24 34 20 14 8 0 0 58 22 50
2020 DS-04 14 43 30 8 5 0 0 58 12 146
2020 DS-05 14 43 26 15 3 0 0 56 18 124
2020 DS-06 26 42 25 2 6 0 0 68 8 53

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 8 27 35 21 10 0 0 35 31 387
2020 DS-03 6 34 40 14 6 0 0 40 20 50
2020 DS-04 8 28 37 18 9 0 0 36 27 146
2020 DS-05 7 26 28 26 13 0 0 33 39 125
2020 DS-06 6 21 40 23 11 0 0 26 34 53
2019 DS 10 26 35 23 6 0 0 36 30 345
2019 DS-03 13 41 33 11 2 0 0 54 13 46
2019 DS-04 11 23 37 22 6 0 0 35 28 124
2019 DS-05 6 24 31 31 8 0 0 30 39 100
2019 DS-06 8 22 36 30 4 0 0 30 34 50
2018 DS 4 23 42 21 10 0 0 27 31 268
2018 DS-03 13 38 31 6 13 0 0 50 19 32
2018 DS-04 4 25 39 21 11 0 0 29 32 96
2018 DS-05 2 11 52 23 11 0 0 14 34 88
2018 DS-06 3 27 41 27 3 0 0 30 30 37
2017 DS 5 21 41 24 10 0 0 26 34 321
2017 DS-03 9 35 40 14 3 0 0 43 17 35
2017 DS-04 8 23 37 27 6 0 0 31 32 124
2017 DS-05 1 15 45 26 13 0 0 16 40 103
2017 DS-06 3 23 45 18 13 0 0 25 30 40

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 14 20 42 18 6 0 0 23 34 387
2020 DS-03 6 16 50 24 4 0 0 28 22 50
2020 DS-04 12 18 44 18 7 0 0 26 31 147
2020 DS-05 15 23 39 19 4 0 0 23 38 124
2020 DS-06 25 23 42 8 4 0 0 11 47 53
2019 DS 14 24 38 18 7 0 0 24 37 344
2019 DS-03 7 13 35 35 11 0 0 46 20 46
2019 DS-04 14 23 38 18 8 0 0 26 36 124
2019 DS-05 16 29 36 14 4 0 0 18 45 99
2019 DS-06 16 30 40 12 2 0 0 14 46 50
2018 DS 13 27 36 17 8 0 0 25 39 264
2018 DS-03 6 19 34 16 25 0 0 41 25 32
2018 DS-04 14 25 34 19 8 0 0 27 39 96
2018 DS-05 13 35 35 14 4 0 0 18 48 84
2018 DS-06 13 21 45 18 3 0 0 21 34 38
2017 DS 11 26 41 16 6 0 0 22 37 320
2017 DS-03 6 19 26 32 17 0 0 49 25 35
2017 DS-04 8 25 43 15 8 0 0 23 33 123
2017 DS-05 15 28 43 12 2 0 0 14 44 103
2017 DS-06 10 25 53 13 0 0 0 13 35 40
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 21 57 22 0 73 27 389
2020 DS-03 24 52 24 0 68 32 50
2020 DS-04 26 52 22 0 67 33 147
2020 DS-05 17 61 22 0 78 22 125
2020 DS-06 13 62 25 0 83 18 53

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DS 30 70 80
2020 DS-03 25 75 12
2020 DS-04 22 78 37
2020 DS-05 52 48 21

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 60 16 7 2 2 1 11 86 5 388
2020 DS-03 62 12 8 4 2 2 10 84 7 50
2020 DS-04 60 14 11 3 1 1 10 83 5 147
2020 DS-05 53 20 6 2 4 2 14 87 7 125
2020 DS-06 74 15 2 2 0 0 8 96 2 53
2019 DS 59 14 7 5 3 1 11 83 9 337
2019 DS-03 65 7 4 2 4 4 13 87 8 46
2019 DS-04 54 17 8 6 4 0 11 79 11 120
2019 DS-05 60 14 6 6 2 0 11 84 9 98
2019 DS-06 62 16 8 8 0 0 6 83 9 50
2018 DS 54 14 11 4 3 1 14 79 8 263
2018 DS-03 48 16 16 0 0 3 16 80 0 31
2018 DS-04 52 14 9 6 4 1 14 77 12 95
2018 DS-05 53 15 9 2 6 0 14 79 10 85
2018 DS-06 65 11 11 3 0 0 11 85 3 37

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 4 19 16 23 35 0 4 23 60 81
2020 DS-03 0 8 17 33 33 0 8 9 73 12
2020 DS-04 8 11 18 18 42 0 3 19 62 38
2020 DS-05 0 33 19 24 19 0 5 35 45 21

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DS 4 10 14 22 46 1 4 14 71 81
2020 DS-03 0 8 25 25 42 0 0 8 67 12
2020 DS-04 5 11 5 18 58 0 3 16 78 38
2020 DS-05 5 10 29 19 24 5 10 17 50 21
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