2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - CX

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	13	28	17	16	26	0	41	42	1509
2020	CX-01	7	21	19	19	35	0	28	54	501
2020	CX-02	9	27	18	17	28	0	37	45	649
2020	CX-03	41	45	11	2	2	0	86	3	64
2020	CX-04	24	37	15	10	13	0	62	23	273
2019	CX	11	29	19	14	26	0	40	41	1789
2019	CX-01	8	25	18	16	32	0	33	48	648
2019	CX-02	9	27	22	15	27	0	36	42	769
2019	CX-03	41	39	13	2	4	0	80	7	46
2019	CX-04	17	41	16	13	13	0	59	25	275
2018	CX	10	29	16	18	27	0	39	45	1284
2018	CX-01	9	24	16	19	32	0	33	51	455
2018	CX-02	9	25	17	18	31	0	34	49	553
2018	CX-03	31	46	12	9	2	0	77	11	50
2018	CX-04	12	46	17	14	10	0	59	24	164
2017	CX	9	33	19	14	25	0	42	39	1760
2017	CX-01	8	28	21	13	30	0	36	43	637
2017	CX-02	8	33	18	16	25	0	41	41	829
2014	CX	12	37	20	14	15	0	50	30	2851
2014	CX-01	12	35	22	14	16	1	48	30	1183
2014	CX-02	11	37	19	15	18	0	48	33	1210

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	7	20	18	19	36	0	26	56	1506
2020	CX-01	4	12	19	17	48	0	16	65	498
2020	CX-02	4	17	18	22	40	0	21	61	650
2020	CX-03	24	41	13	16	6	0	65	22	64
2020	CX-04	14	34	17	18	16	0	48	34	272
2019	CX	7	19	18	20	35	0	26	55	1786
2019	CX-01	4	15	18	19	43	1	19	62	649
2019	CX-02	5	16	19	22	37	0	21	59	766
2019	CX-03	22	48	15	9	7	0	70	15	46
2019	CX-04	15	34	18	18	15	0	49	33	273
2018	CX	6	19	17	20	38	0	25	58	1283
2018	CX-01	5	17	16	17	45	0	22	62	456
2018	CX-02	4	15	17	22	42	0	19	64	552
2018	CX-03	14	39	24	17	6	0	54	23	50
2018	CX-04	9	35	21	20	14	0	44	34	163
2017	CX	4	18	18	18	40	0	22	59	1755
2017	CX-01	5	15	18	18	43	0	20	62	636
2017	CX-02	2	15	18	19	45	0	18	64	828

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	29	33	16	9	12	0	62	21	1492
2020	CX-01	19	32	19	9	20	0	51	29	494
2020	CX-02	30	32	17	9	12	0	61	21	643
2020	CX-03	56	37	2	3	0	2	95	3	63
2020	CX-04	39	37	13	7	3	0	77	10	271
2019	CX	27	36	18	7	12	0	63	19	1780
2019	CX-01	22	35	19	9	15	0	57	24	648
2019	CX-02	25	36	19	7	12	0	62	19	761
2019	CX-03	57	33	9	0	2	0	89	2	46
2019	CX-04	38	40	13	4	5	0	78	9	274
2018	CX	27	38	17	8	10	0	66	18	1280
2018	CX-01	25	36	19	9	11	0	60	20	453
2018	CX-02	24	39	17	8	12	0	63	20	552
2018	CX-03	58	25	11	4	2	0	83	6	50
2018	CX-04	33	50	9	7	2	0	82	9	163
2017	CX	29	39	15	8	8	0	68	16	1753
2017	CX-01	25	38	16	10	10	0	64	20	633
2017	CX-02	28	40	17	7	8	0	68	15	825
2014	CX	39	36	14	4	5	0	76	10	2848
2014	CX-01	38	36	17	4	5	0	74	9	1180
2014	CX-02	37	36	14	5	6	0	74	12	1210

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	21	36	20	12	11	0	57	23	1508
2020	CX-01	14	34	22	14	15	0	48	29	499
2020	CX-02	19	37	21	12	12	0	55	24	652
2020	CX-03	59	30	5	6	0	0	89	6	64
2020	CX-04	28	40	18	10	4	0	68	14	271
2019	CX	20	39	20	10	11	0	59	21	1791
2019	CX-01	17	35	24	12	12	0	52	24	650
2019	CX-02	18	40	21	9	11	1	59	20	770
2019	CX-03	54	39	4	0	2	0	93	2	46
2019	CX-04	24	49	12	9	6	0	73	15	273
2018	CX	20	37	21	11	11	0	57	22	1283
2018	CX-01	20	32	21	13	13	1	52	26	453
2018	CX-02	16	37	24	11	12	0	53	23	555
2018	CX-03	42	46	5	4	4	0	87	8	49
2018	CX-04	23	49	15	9	4	0	72	13	164
2017	CX	18	42	19	10	11	0	60	21	1747
2017	CX-01	16	41	21	9	13	0	57	22	630
2017	CX-02	17	41	20	11	10	0	58	22	822
2014	CX	25	45	16	7	6	0	71	13	2842
2014	CX-01	25	46	16	6	6	0	72	12	1181
2014	CX-02	23	45	17	8	7	0	68	15	1204

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	10	20	20	18	31	1	0	30	49	1502
2020	CX-01	8	15	19	19	38	1	0	23	57	498
2020	CX-02	7	18	21	19	35	1	0	25	54	646
2020	CX-03	23	43	14	8	11	0	0	66	20	63
2020	CX-04	16	28	21	16	17	0	0	45	34	273
2019	CX	9	19	22	17	32	1	0	29	50	1793
2019	CX-01	7	17	19	18	37	1	1	24	56	650
2019	CX-02	6	19	24	18	32	1	0	25	51	771
2019	CX-03	41	15	24	9	11	0	0	57	20	46
2019	CX-04	17	26	22	15	20	1	0	43	35	274
2018	CX	8	19	20	19	34	0	0	27	53	1280
2018	CX-01	8	17	20	17	37	0	0	26	54	452
2018	CX-02	7	14	20	20	39	1	0	21	59	553
2018	CX-03	27	36	7	19	12	0	0	62	31	50
2018	CX-04	8	29	24	23	16	0	0	37	39	165
2017	CX	6	20	21	21	32	0	0	26	53	1758
2017	CX-01	6	21	20	20	32	0	0	27	53	636
2017	CX-02	3	18	21	22	35	0	0	22	57	826
2014	CX	11	29	22	19	18	1	0	40	37	2855
2014	CX-01	14	32	22	16	16	1	0	46	31	1184
2014	CX-02	7	24	22	23	23	1	0	31	47	1211

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	10	22	21	20	27	1	32	47	1498
2020	CX-01	8	16	22	20	33	1	24	54	498
2020	CX-02	7	19	21	21	31	1	27	52	643
2020	CX-03	21	42	16	12	8	0	64	20	62
2020	CX-04	16	32	21	18	12	0	48	31	273
2019	CX	9	22	21	20	28	1	31	48	1782
2019	CX-01	8	17	19	22	33	0	25	56	648
2019	CX-02	6	22	23	19	29	1	29	48	764
2019	CX-03	35	24	20	13	9	0	59	22	46
2019	CX-04	15	33	19	17	15	0	49	32	272
2018	CX	7	20	21	20	30	0	28	51	1263
2018	CX-01	7	18	22	19	33	0	26	52	445
2018	CX-02	5	17	21	22	34	0	22	57	548
2018	CX-03	21	48	2	14	14	0	69	29	50
2018	CX-04	8	31	26	21	14	0	38	36	160
2017	CX	5	23	22	22	27	0	28	49	1757
2017	CX-01	6	22	22	20	28	0	29	49	635
2017	CX-02	3	20	22	24	31	0	23	55	826
2014	CX	10	30	24	19	16	0	40	35	2852
2014	CX-01	13	32	24	15	15	1	45	30	1183
2014	CX-02	6	26	24	23	20	0	33	43	1210

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	13	19	22	16	26	4	1	33	45	1503
2020	CX-01	9	17	23	17	28	4	1	28	48	499
2020	CX-02	10	17	21	17	30	4	1	28	49	648
2020	CX-03	26	29	21	13	6	3	2	58	20	63
2020	CX-04	21	23	21	16	18	1	0	45	34	271
2019	CX	11	19	21	17	28	3	1	32	46	1793
2019	CX-01	8	20	21	17	29	4	1	30	48	649
2019	CX-02	9	18	21	17	30	4	1	28	49	770
2019	CX-03	33	11	28	9	17	2	0	44	27	46
2019	CX-04	20	22	21	16	20	1	0	42	36	276
2018	CX	11	16	20	19	31	3	1	28	51	1278
2018	CX-01	10	16	22	17	32	3	1	27	50	450
2018	CX-02	9	13	20	21	34	2	1	22	57	553
2018	CX-03	23	17	25	12	19	4	0	41	32	50
2018	CX-04	12	27	18	20	22	1	0	39	42	165
2017	CX	9	20	22	17	28	4	1	30	47	1759
2017	CX-01	9	19	22	16	26	5	2	30	46	637
2017	CX-02	8	18	21	18	32	2	1	27	51	826
2014	CX	13	23	23	16	19	4	1	39	37	2854
2014	CX-01	15	26	22	15	17	3	1	44	33	1185
2014	CX-02	10	21	24	18	22	5	0	32	42	1209

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	21	28	26	9	11	1	4	52	20	1509
2020	CX-01	13	20	30	12	16	2	6	37	31	498
2020	CX-02	18	31	28	8	11	1	3	51	20	651
2020	CX-03	47	27	17	5	2	2	0	76	6	64
2020	CX-04	35	36	19	5	4	0	2	72	9	274
2019	CX	19	30	26	9	12	1	3	51	21	1794
2019	CX-01	13	23	31	11	16	1	5	38	30	652
2019	CX-02	20	32	26	8	11	1	2	53	20	770
2019	CX-03	37	37	20	2	2	0	2	76	4	46
2019	CX-04	28	43	18	5	3	0	1	73	9	274

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	22	28	20	13	17	1	1	50	30	1506
2020	CX-01	15	22	25	14	22	1	1	38	37	497
2020	CX-02	20	30	19	13	17	1	1	51	30	651
2020	CX-03	52	35	3	8	2	0	0	87	10	64
2020	CX-04	28	31	18	11	12	0	0	59	23	272
2019	CX	19	31	19	15	15	1	0	50	30	1786
2019	CX-01	16	24	21	18	19	1	1	41	37	647
2019	CX-02	19	35	17	13	16	1	0	54	29	768
2019	CX-03	42	31	16	7	4	0	0	73	11	45
2019	CX-04	23	35	19	17	5	0	0	58	23	274
2018	CX	16	30	21	16	17	1	1	46	33	1271
2018	CX-01	15	25	20	18	21	1	1	40	39	450
2018	CX-02	15	31	22	15	17	1	0	46	32	550
2018	CX-03	27	33	17	17	6	0	0	61	23	50
2018	CX-04	16	38	21	17	8	0	0	54	25	161
2017	CX	17	31	19	14	17	1	1	49	32	1760
2017	CX-01	17	28	21	12	20	1	1	45	33	638
2017	CX-02	15	33	18	17	17	0	0	48	34	828
2014	CX	17	35	21	15	11	1	0	53	27	2853
2014	CX-01	17	33	23	14	10	2	1	52	25	1184
2014	CX-02	17	34	19	16	13	0	0	52	29	1209

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	22	28	22	11	13	1	2	52	26	1513
2020	CX-01	15	26	26	11	17	2	4	43	30	500
2020	CX-02	20	27	23	13	13	1	2	49	28	652
2020	CX-03	59	27	10	2	3	0	0	85	5	64
2020	CX-04	31	33	14	10	10	0	1	65	20	274
2019	CX	22	32	20	11	15	0	0	54	26	1793
2019	CX-01	20	27	21	14	16	1	1	48	31	652
2019	CX-02	21	33	21	9	16	0	0	54	25	770
2019	CX-03	46	37	15	2	0	0	0	83	2	46
2019	CX-04	26	40	15	10	10	0	0	66	19	273
2018	CX	19	29	21	13	17	0	0	48	31	1278
2018	CX-01	17	25	22	15	20	0	0	43	35	454
2018	CX-02	18	30	20	14	18	0	0	49	32	551
2018	CX-03	25	46	10	10	8	0	0	71	19	50
2018	CX-04	20	33	30	10	7	1	0	53	17	163
2017	CX	19	30	22	11	17	1	0	49	29	1757
2017	CX-01	18	30	23	9	18	1	0	49	27	635
2017	CX-02	17	30	21	13	19	1	0	47	32	827
2014	CX	20	34	23	10	10	1	1	55	21	2851
2014	CX-01	21	35	24	8	9	2	1	58	17	1183
2014	CX-02	20	32	24	12	12	1	0	52	24	1209

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	12	18	17	18	32	2	0	31	52	1510
2020	CX-01	6	12	18	19	41	3	0	19	63	501
2020	CX-02	7	16	17	22	36	2	0	24	59	649
2020	CX-03	41	21	11	13	9	5	0	65	23	64
2020	CX-04	26	33	16	10	15	1	0	59	24	273
2019	CX	8	20	17	17	35	2	0	29	53	1793
2019	CX-01	6	14	16	16	44	2	1	21	62	651
2019	CX-02	5	20	19	17	37	2	0	26	55	772
2019	CX-03	30	33	17	4	13	2	0	64	18	46
2019	CX-04	17	34	17	19	13	0	0	51	32	272
2018	CX	7	18	16	17	41	1	0	26	58	1287
2018	CX-01	5	13	16	17	47	2	0	19	65	458
2018	CX-02	3	17	16	19	44	1	0	20	64	554
2018	CX-03	25	27	13	19	15	0	0	53	34	49
2018	CX-04	14	35	19	13	18	1	0	49	31	165
2017	CX	5	19	19	20	35	2	0	24	56	1762
2017	CX-01	5	17	20	18	37	3	1	23	57	638
2017	CX-02	2	15	19	22	39	2	0	18	62	828
2014	CX	8	23	21	20	24	3	0	32	46	2851
2014	CX-01	8	25	23	17	23	3	1	34	42	1183
2014	CX-02	5	19	20	23	31	2	0	25	55	1209

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	10	18	14	19	38	1	28	57	1506
2020	CX-01	6	10	15	18	51	0	16	69	499
2020	CX-02	5	15	14	23	41	1	21	65	648
2020	CX-03	35	25	13	14	13	0	60	27	64
2020	CX-04	24	33	14	13	16	0	57	28	272
2019	CX	7	18	16	18	40	1	26	58	1790
2019	CX-01	6	13	13	17	49	1	19	68	652
2019	CX-02	4	17	17	20	42	1	21	62	769
2019	CX-03	26	30	22	7	13	2	58	20	46
2019	CX-04	17	32	17	14	19	0	49	33	271
2018	CX	6	17	14	18	44	0	23	62	1285
2018	CX-01	5	13	12	17	51	1	18	69	457
2018	CX-02	3	14	14	21	47	0	18	68	554
2018	CX-03	13	42	5	19	21	0	55	40	49
2018	CX-04	12	30	26	13	19	0	42	32	164
2017	CX	4	17	17	22	40	1	21	62	1759
2017	CX-01	3	15	16	20	44	1	18	65	636
2017	CX-02	2	14	15	24	44	1	16	69	827
2014	CX	7	21	20	21	29	1	29	51	2851
2014	CX-01	7	22	21	19	29	2	30	49	1184
2014	CX-02	5	17	18	25	35	1	22	60	1209

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	7	16	16	21	39	1	24	60	1503
2020	CX-01	5	9	13	21	51	2	13	73	498
2020	CX-02	4	14	15	23	43	0	18	67	646
2020	CX-03	14	30	26	14	16	0	44	30	64
2020	CX-04	17	31	19	18	14	0	48	32	272
2019	CX	6	16	17	20	40	1	21	61	1785
2019	CX-01	5	10	16	17	50	2	15	68	650
2019	CX-02	3	15	18	23	41	1	17	65	769
2019	CX-03	24	24	26	9	15	2	49	24	46
2019	CX-04	12	32	17	20	19	0	44	39	269
2018	CX	4	13	16	21	45	1	18	66	1279
2018	CX-01	4	11	14	17	52	2	15	70	456
2018	CX-02	2	11	16	22	49	0	13	71	551
2018	CX-03	15	21	17	19	27	0	36	47	49
2018	CX-04	6	27	22	28	18	0	33	45	163
2017	CX	3	14	18	24	39	1	17	64	1757
2017	CX-01	3	12	16	24	43	2	16	68	635
2017	CX-02	2	10	18	25	44	1	12	70	827
2014	CX	4	19	22	24	30	2	24	54	2852
2014	CX-01	5	20	22	21	30	2	25	53	1183
2014	CX-02	3	15	18	28	34	1	19	63	1209

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	7	16	13	19	44	1	23	64	1507
2020	CX-01	4	11	10	19	55	1	15	75	500
2020	CX-02	3	12	13	20	51	0	15	72	647
2020	CX-03	16	28	21	22	13	0	44	35	64
2020	CX-04	16	30	17	20	16	0	46	37	273
2019	CX	6	14	14	19	45	1	20	66	1786
2019	CX-01	4	10	11	18	56	1	14	75	652
2019	CX-02	3	13	16	20	47	1	16	68	766
2019	CX-03	26	24	22	13	15	0	50	28	46
2019	CX-04	12	27	17	22	21	0	39	44	270
2018	CX	4	13	13	19	50	0	17	70	1277
2018	CX-01	3	9	12	18	57	1	12	76	453
2018	CX-02	3	10	12	21	54	0	13	75	553
2018	CX-03	13	22	24	16	26	0	35	42	48
2018	CX-04	6	31	21	20	22	1	37	42	162
2017	CX	3	13	15	22	45	1	16	68	1759
2017	CX-01	3	11	13	21	49	2	14	72	638
2017	CX-02	2	10	16	22	49	1	11	72	826
2014	CX	5	17	19	24	34	1	22	58	2854
2014	CX-01	5	17	20	21	34	2	23	57	1184
2014	CX-02	4	13	16	27	40	1	17	67	1210

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	7	19	16	20	37	0	27	57	1508
2020	CX-01	4	12	17	19	46	0	17	66	498
2020	CX-02	4	18	14	22	40	0	23	63	651
2020	CX-03	21	36	18	14	11	0	57	25	64
2020	CX-04	16	30	17	20	17	0	46	37	272
2019	CX	6	20	17	22	35	0	26	57	1789
2019	CX-01	4	15	19	19	43	0	19	62	648
2019	CX-02	4	20	15	25	36	0	23	62	769
2019	CX-03	26	30	17	9	17	0	57	26	46
2019	CX-04	11	34	19	20	15	0	46	36	274
2018	CX	5	18	16	18	43	0	23	62	1281
2018	CX-01	5	16	14	15	50	0	20	65	454
2018	CX-02	3	14	15	20	47	0	17	68	554
2018	CX-03	17	35	13	17	19	0	52	36	50
2018	CX-04	7	30	25	22	17	0	37	38	162
2017	CX	4	16	17	23	40	0	20	63	1756
2017	CX-01	4	12	18	22	43	0	17	66	635
2017	CX-02	2	15	14	23	45	1	17	69	827
2014	CX	5	21	21	23	29	0	26	52	2851
2014	CX-01	4	20	25	22	28	0	24	51	1183
2014	CX-02	3	20	18	25	33	0	24	58	1209

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	12	35	20	19	13	0	48	32	1501
2020	CX-01	11	29	21	22	18	1	40	39	497
2020	CX-02	10	36	22	19	13	0	46	32	646
2020	CX-03	35	42	10	10	3	0	77	13	63
2020	CX-04	16	42	19	14	8	0	58	23	273
2019	CX	10	35	22	20	13	0	45	33	1776
2019	CX-01	8	31	24	20	17	0	39	37	645
2019	CX-02	9	34	22	21	14	0	43	35	762
2019	CX-03	28	52	9	9	2	0	80	11	46
2019	CX-04	15	46	16	18	5	0	61	23	271
2018	CX	12	33	21	18	16	0	45	34	1284
2018	CX-01	12	31	21	18	18	0	43	36	454
2018	CX-02	9	32	24	19	17	0	40	36	555
2018	CX-03	31	42	13	12	2	0	73	14	50
2018	CX-04	15	44	15	17	9	0	59	26	164
2017	CX	9	36	20	18	16	0	45	34	1758
2017	CX-01	9	35	21	18	16	0	44	34	636
2017	CX-02	8	34	21	20	17	0	42	37	829

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	20	27	18	15	18	0	1	48	33	1504
2020	CX-01	14	24	18	18	24	1	1	39	42	498
2020	CX-02	19	28	19	16	17	0	1	48	33	647
2020	CX-03	44	32	18	3	3	0	0	76	6	64
2020	CX-04	27	30	18	14	10	0	1	58	24	273
2019	CX	19	29	20	14	18	1	0	48	32	1791
2019	CX-01	15	22	23	16	23	1	1	37	39	651
2019	CX-02	19	31	19	13	17	0	0	50	30	770
2019	CX-03	41	33	9	9	7	0	2	76	16	46
2019	CX-04	23	35	21	12	9	0	0	59	21	272
2018	CX	14	30	18	16	21	0	0	44	37	1280
2018	CX-01	12	23	18	20	26	0	1	35	46	454
2018	CX-02	14	34	19	13	20	0	0	48	33	552
2018	CX-03	17	38	14	21	10	0	0	54	31	50
2018	CX-04	13	40	20	16	11	0	0	53	27	164
2017	CX	13	30	18	18	20	1	0	43	38	1760
2017	CX-01	12	26	19	17	24	1	1	39	42	638
2017	CX-02	12	31	17	19	20	1	0	44	40	827
2014	CX	14	33	22	16	13	1	0	48	30	2853
2014	CX-01	14	30	25	17	12	2	1	45	30	1183
2014	CX-02	14	36	19	16	14	1	0	50	31	1211

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	11	32	15	24	17	44	42	1502
2020	CX-01	9	28	15	24	23	37	48	496
2020	CX-02	11	30	14	25	19	41	45	648
2020	CX-03	24	42	11	21	2	66	23	63
2020	CX-04	12	42	17	23	5	55	28	273
2019	CX	12	37	12	22	17	49	39	1790
2019	CX-01	11	35	12	22	20	46	42	651
2019	CX-02	11	36	12	23	17	47	41	767
2019	CX-03	15	46	4	24	11	61	35	46
2019	CX-04	16	47	11	19	7	63	26	274
2018	CX	10	45	10	21	14	55	35	1284
2018	CX-01	10	43	11	19	16	53	36	455
2018	CX-02	9	44	9	24	14	53	39	553
2018	CX-03	25	52	6	8	8	77	17	50
2018	CX-04	10	55	8	19	9	64	28	165
2017	CX	8	35	14	23	20	43	43	1760
2017	CX-01	8	36	14	21	21	44	41	637
2017	CX-02	7	34	13	25	21	41	46	827
2014	CX	9	37	15	22	17	47	39	2853
2014	CX-01	12	39	16	20	14	51	34	1183
2014	CX-02	6	36	13	24	20	43	44	1211

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	25	27	21	10	14	2	2	54	24	1503
2020	CX-01	19	23	24	11	18	1	2	44	30	498
2020	CX-02	24	29	20	9	15	1	3	55	24	646
2020	CX-03	52	22	15	3	5	3	0	77	8	64
2020	CX-04	34	29	17	9	9	2	1	64	19	273

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	7	20	21	19	31	1	0	27	51	1510
2020	CX-01	5	15	23	20	36	2	0	20	56	501
2020	CX-02	5	16	19	22	36	1	0	22	59	648
2020	CX-03	17	33	22	19	6	2	0	51	26	64
2020	CX-04	13	34	21	15	17	0	0	47	32	274
2019	CX	7	19	19	18	34	2	0	26	54	1791
2019	CX-01	5	16	20	17	38	4	1	22	57	649
2019	CX-02	5	16	20	19	39	1	0	21	59	771
2019	CX-03	30	17	22	15	13	2	0	49	29	46
2019	CX-04	14	33	16	21	15	0	0	47	37	273
2018	CX	5	17	19	22	37	1	0	22	59	1284
2018	CX-01	6	13	21	21	37	2	0	19	59	452
2018	CX-02	3	15	17	22	43	1	0	18	65	557
2018	CX-03	10	33	14	23	19	0	0	44	42	50
2018	CX-04	5	29	21	23	21	1	0	35	44	164
2017	CX	6	18	20	22	31	2	0	24	55	1756
2017	CX-01	6	17	26	17	31	3	0	24	50	635
2017	CX-02	4	15	17	26	36	1	0	19	63	826
2014	CX	7	22	24	21	22	3	0	31	45	2852
2014	CX-01	9	24	27	18	18	4	1	34	38	1183
2014	CX-02	5	19	23	24	27	3	0	24	53	1209

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	11	24	19	15	28	1	1	36	44	1508
2020	CX-01	9	22	19	16	31	1	2	32	49	500
2020	CX-02	8	21	19	17	33	2	1	30	51	649
2020	CX-03	16	35	22	15	9	2	2	52	25	64
2020	CX-04	21	33	17	10	17	0	1	55	27	272
2019	CX	10	26	18	13	30	1	1	37	45	1791
2019	CX-01	9	23	19	15	31	2	1	33	47	651
2019	CX-02	7	25	19	12	35	1	1	33	48	767
2019	CX-03	24	24	20	11	22	0	0	48	33	46
2019	CX-04	20	36	13	13	18	0	0	56	31	275
2018	CX	9	26	17	16	31	1	1	35	48	1282
2018	CX-01	10	26	17	15	29	2	1	37	46	453
2018	CX-02	7	21	16	17	37	1	1	28	55	552
2018	CX-03	14	37	17	15	14	2	0	53	30	50
2018	CX-04	13	38	18	14	17	0	1	51	31	165
2017	CX	9	23	18	16	30	2	1	33	48	1759
2017	CX-01	9	26	20	13	29	3	1	35	43	636
2017	CX-02	7	20	17	18	36	2	1	27	56	828
2014	CX	11	30	19	16	21	3	1	42	39	2851
2014	CX-01	13	32	19	13	18	4	1	47	33	1183
2014	CX-02	7	26	19	19	26	2	0	34	47	1209

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	32	22	21	10	9	2	5	57	20	1508
2020	CX-01	29	21	23	8	11	2	6	55	20	497
2020	CX-02	29	21	22	12	10	1	6	54	23	651
2020	CX-03	48	26	13	6	3	0	3	76	10	63
2020	CX-04	41	22	17	11	7	1	2	64	18	274
2019	CX	31	24	22	10	9	1	4	58	19	1788
2019	CX-01	32	23	22	7	8	2	6	59	16	647
2019	CX-02	29	21	22	12	11	1	4	53	24	769
2019	CX-03	41	28	17	2	2	4	4	76	5	46
2019	CX-04	31	31	20	9	7	0	1	63	16	274

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	26	20	21	14	13	2	4	49	29	1505
2020	CX-01	25	20	20	13	15	2	5	48	30	499
2020	CX-02	23	18	21	16	15	2	5	44	33	648
2020	CX-03	34	29	16	10	11	0	0	63	21	63
2020	CX-04	33	22	21	13	6	2	3	58	20	272
2019	CX	25	21	20	13	14	3	4	50	29	1787
2019	CX-01	26	20	19	13	13	4	6	50	29	648
2019	CX-02	23	20	20	15	15	4	4	46	33	768
2019	CX-03	33	30	20	7	7	2	2	66	14	46
2019	CX-04	30	27	21	9	10	1	1	58	20	273

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	47	13	13	8	11	3	4	65	21	1504
2020	CX-01	43	13	14	9	11	4	6	62	22	498
2020	CX-02	43	14	12	9	14	3	5	62	25	646
2020	CX-03	64	16	14	0	5	2	0	81	5	64
2020	CX-04	60	12	12	7	6	1	1	74	14	273
2019	CX	43	14	14	8	12	4	5	62	22	1780
2019	CX-01	42	14	15	8	11	4	6	62	21	648
2019	CX-02	39	13	15	8	15	5	5	57	26	766
2019	CX-03	59	9	11	4	9	4	4	74	14	46
2019	CX-04	57	14	10	6	7	2	3	75	14	270

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	50	14	10	6	8	3	9	73	16	1502
2020	CX-01	43	15	11	7	10	5	10	67	20	499
2020	CX-02	48	14	10	7	9	3	9	71	18	645
2020	CX-03	68	11	5	4	0	3	10	90	4	63
2020	CX-04	64	14	10	2	3	2	5	84	6	272
2019	CX	51	13	10	5	9	4	9	73	16	1784
2019	CX-01	48	13	10	4	11	5	9	71	17	647
2019	CX-02	49	11	10	6	10	4	10	70	18	768
2019	CX-03	53	18	11	2	2	2	11	82	5	45
2019	CX-04	64	15	6	4	5	2	4	84	9	274

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	8	25	17	20	29	33	50	1506
2020	CX-01	4	16	18	20	42	20	62	498
2020	CX-02	5	23	16	25	30	29	56	649
2020	CX-03	24	38	16	13	9	62	22	64
2020	CX-04	18	43	17	12	10	61	22	273
2019	CX	8	23	17	21	31	31	52	1783
2019	CX-01	5	15	17	22	40	20	63	646
2019	CX-02	5	23	18	22	31	28	54	765
2019	CX-03	24	37	13	20	7	61	26	46
2019	CX-04	17	42	15	15	11	59	26	274
2018	CX	6	24	15	22	33	30	55	1286
2018	CX-01	4	17	15	22	41	22	63	455
2018	CX-02	4	22	14	22	37	26	60	555
2018	CX-03	11	34	22	21	13	45	34	49
2018	CX-04	13	42	16	21	7	56	28	165
2017	CX	6	24	16	23	30	30	53	1751
2017	CX-01	5	18	18	24	35	23	59	632
2017	CX-02	4	24	16	25	32	28	56	823
2014	CX	5	26	18	26	24	32	50	2849
2014	CX-01	4	22	21	27	25	27	52	1181
2014	CX-02	4	24	16	29	27	28	56	1210

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	10	21	20	18	31	0	0	30	50	1505
2020	CX-01	5	11	20	19	44	0	1	16	63	496
2020	CX-02	7	19	20	21	33	0	0	26	54	651
2020	CX-03	24	38	17	14	6	0	0	62	21	64
2020	CX-04	21	35	19	13	12	0	0	56	25	272
2019	CX	9	21	20	18	32	0	0	30	50	1786
2019	CX-01	6	13	20	19	41	1	0	20	60	648
2019	CX-02	6	19	22	20	33	0	0	25	53	765
2019	CX-03	17	52	11	11	9	0	0	70	20	46
2019	CX-04	19	39	17	13	12	0	0	58	26	275
2018	CX	8	20	18	20	34	0	0	28	54	1281
2018	CX-01	6	15	17	19	42	0	0	22	61	454
2018	CX-02	5	17	17	23	37	0	0	22	60	552
2018	CX-03	23	40	14	12	10	0	0	63	23	50
2018	CX-04	13	37	23	17	9	0	0	51	26	163
2017	CX	6	20	18	23	32	0	0	27	55	1748
2017	CX-01	5	17	19	23	36	0	0	21	59	631
2017	CX-02	4	20	17	24	35	0	0	24	59	823
2014	CX	8	25	22	22	23	0	0	33	45	2849
2014	CX-01	7	22	25	23	23	0	0	29	46	1182
2014	CX-02	5	23	19	24	28	0	0	29	52	1208

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	8	23	24	21	24	0	0	31	45	1497
2020	CX-01	6	16	24	22	32	1	0	22	54	496
2020	CX-02	5	21	25	24	25	0	0	26	49	644
2020	CX-03	23	42	18	10	8	0	0	65	18	63
2020	CX-04	16	34	24	15	10	0	1	51	25	271
2019	CX	7	23	25	22	22	0	0	31	44	1767
2019	CX-01	5	18	26	22	28	1	1	23	50	642
2019	CX-02	5	22	26	24	23	0	0	27	47	760
2019	CX-03	23	30	25	18	5	0	0	52	23	44
2019	CX-04	14	40	22	16	8	0	0	54	24	269
2018	CX	7	20	20	22	31	0	0	27	53	1278
2018	CX-01	7	17	20	22	34	0	0	24	56	453
2018	CX-02	4	17	20	22	36	0	0	22	59	549
2018	CX-03	19	31	21	17	12	0	0	50	29	50
2018	CX-04	10	34	24	19	13	0	0	44	32	164
2017	CX	5	22	23	22	27	0	0	27	50	1751
2017	CX-01	3	22	25	22	28	0	0	25	50	633
2017	CX-02	4	18	22	24	31	0	0	22	56	822
2014	CX	7	26	27	22	19	0	0	33	40	2847
2014	CX-01	6	25	28	22	18	1	1	31	40	1182
2014	CX-02	5	23	26	24	22	0	0	28	46	1206

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	7	23	20	22	25	3	0	31	49	1505
2020	CX-01	4	12	20	23	35	4	1	17	61	497
2020	CX-02	5	19	21	25	27	3	0	24	54	650
2020	CX-03	17	54	14	8	6	0	0	72	14	64
2020	CX-04	14	45	17	15	8	1	0	60	23	271
2019	CX	6	20	23	21	27	2	1	26	50	1793
2019	CX-01	3	12	20	24	37	3	2	16	63	651
2019	CX-02	4	18	27	21	28	3	1	23	50	769
2019	CX-03	15	43	15	20	4	2	0	60	24	46
2019	CX-04	13	39	21	17	8	1	0	53	25	275
2018	CX	4	19	22	19	33	2	0	24	54	1283
2018	CX-01	3	12	24	19	39	4	0	15	60	451
2018	CX-02	3	18	19	19	39	1	0	22	59	557
2018	CX-03	10	37	24	14	10	4	0	50	26	50
2018	CX-04	8	36	28	18	9	0	1	44	28	164
2017	CX	4	16	24	20	31	3	1	21	53	1759
2017	CX-01	3	11	25	22	33	5	1	15	58	637
2017	CX-02	3	15	23	21	36	3	0	18	58	828

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	14	25	20	18	22	0	1	39	41	1501
2020	CX-01	10	20	22	21	27	0	1	30	48	497
2020	CX-02	9	27	18	19	26	0	1	36	45	647
2020	CX-03	36	35	16	9	3	0	0	72	13	64
2020	CX-04	24	26	22	16	11	0	0	51	27	272
2019	CX	13	28	20	17	22	1	0	41	39	1791
2019	CX-01	10	26	19	19	24	1	0	37	43	651
2019	CX-02	11	25	21	17	25	0	1	36	42	768
2019	CX-03	39	35	15	7	4	0	0	74	11	46
2019	CX-04	19	37	19	13	11	0	0	56	25	275
2018	CX	11	28	19	19	22	0	0	39	42	1283
2018	CX-01	12	27	20	18	22	0	0	39	40	455
2018	CX-02	8	26	16	21	28	0	0	35	49	554
2018	CX-03	25	36	25	8	6	0	0	61	14	50
2018	CX-04	15	33	24	20	6	1	1	49	27	163
2017	CX	9	27	19	21	24	0	0	36	45	1759
2017	CX-01	9	27	21	17	26	0	0	36	44	637
2017	CX-02	7	24	18	24	27	0	0	31	51	826
2014	CX	11	29	21	19	20	1	0	40	39	2847
2014	CX-01	11	32	23	17	16	1	0	43	33	1181
2014	CX-02	8	27	18	21	24	1	0	35	46	1208

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	33	36	20	5	3	0	3	72	8	1492
2020	CX-01	37	36	14	3	3	0	7	79	7	494
2020	CX-02	33	37	22	5	2	0	1	70	7	643
2020	CX-03	39	32	23	5	2	0	0	71	6	63
2020	CX-04	28	35	23	8	5	0	0	63	14	272
2019	CX	31	31	23	7	4	0	3	65	11	1774
2019	CX-01	39	32	16	4	3	0	6	76	7	644
2019	CX-02	27	30	28	8	5	1	1	59	13	763
2019	CX-03	48	35	15	0	2	0	0	83	2	46
2019	CX-04	22	30	29	13	5	0	0	53	18	269
2018	CX	31	35	20	7	4	0	3	69	11	1286
2018	CX-01	38	31	14	6	4	0	7	74	11	456
2018	CX-02	29	36	24	5	5	0	2	66	10	554
2018	CX-03	31	36	27	6	0	0	0	67	6	50
2018	CX-04	18	45	18	14	4	0	1	64	18	164
2017	CX	33	36	17	6	2	0	4	73	9	1761
2017	CX-01	41	33	13	4	1	1	7	81	5	637
2017	CX-02	31	37	20	6	3	0	2	70	9	828
2014	CX	30	38	22	6	3	0	2	69	9	2850
2014	CX-01	37	39	16	3	2	0	3	78	5	1183
2014	CX-02	26	37	27	7	3	0	1	63	10	1209

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	18	82	1510
2020	CX-01	13	87	500
2020	CX-02	18	82	649
2020	CX-03	28	72	64
2020	CX-04	27	73	274

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	13	12	17	7	16	6	29	38	35	1506
2020	CX-01	7	8	19	5	19	7	35	26	42	497
2020	CX-02	9	9	18	7	17	7	32	30	40	648
2020	CX-03	44	24	13	4	3	2	11	78	8	64
2020	CX-04	22	24	13	11	11	1	18	57	26	274

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	CX	17	48	35	1509
2020	CX-01	15	50	34	498
2020	CX-02	19	44	37	650
2020	CX-03	8	62	30	64
2020	CX-04	17	47	36	274
2019	CX	16	48	37	1794
2019	CX-01	14	50	37	651
2019	CX-02	16	45	39	770
2019	CX-03	11	59	30	46
2019	CX-04	17	46	37	276
2018	CX	15	48	36	1287
2018	CX-01	13	54	33	454
2018	CX-02	19	42	38	556
2018	CX-03	10	46	44	50
2018	CX-04	12	52	36	165
2017	CX	17	49	34	1760
2017	CX-01	15	53	33	638
2017	CX-02	17	47	36	826
2014	CX	13	56	31	2851
2014	CX-01	9	62	29	1184
2014	CX-02	17	51	32	1206

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	CX	21	29	25	11	2	11	256
2020	CX-01	14	30	27	10	3	16	77
2020	CX-02	20	31	25	13	1	11	123
2019	CX	22	29	22	16	1	10	278
2019	CX-01	16	28	28	17	1	10	89
2019	CX-02	26	25	21	17	1	11	125
2018	CX	19	31	20	18	1	11	198
2018	CX-01	10	28	20	30	0	12	60
2018	CX-02	17	33	21	15	2	12	107
2017	CX	23	29	21	19	0	8	291
2017	CX-01	19	28	23	23	0	6	95
2017	CX-02	22	30	23	16	0	8	142
2014	CX	23	32	19	20	9999	7	379
2014	CX-01	14	30	28	21	9999	7	112
2014	CX-02	23	31	15	24	9999	8	204

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	17	34	19	14	16	1	0	51	29	1500
2020	CX-01	12	26	22	15	23	1	0	39	38	497
2020	CX-02	14	35	19	16	16	0	0	49	32	646
2020	CX-03	47	40	6	5	2	0	0	87	6	64
2020	CX-04	24	44	18	8	6	0	0	68	14	271
2019	CX	14	33	21	15	16	1	0	47	31	1782
2019	CX-01	10	27	24	17	21	1	0	37	38	649
2019	CX-02	11	33	22	17	17	0	0	45	34	762
2019	CX-03	37	48	7	4	4	0	0	85	9	46
2019	CX-04	25	44	18	10	3	0	0	70	13	274
2018	CX	15	37	20	14	14	1	0	52	28	1285
2018	CX-01	11	32	21	17	18	1	0	43	35	456
2018	CX-02	13	35	23	14	16	0	0	48	29	553
2018	CX-03	45	42	4	6	2	0	0	88	8	50
2018	CX-04	21	55	13	7	3	1	0	77	10	164
2017	CX	12	33	22	14	18	1	0	46	32	1757
2017	CX-01	11	30	22	16	20	1	1	41	37	637
2017	CX-02	9	32	24	15	20	0	0	41	35	828
2014	CX	13	36	23	14	12	1	0	50	26	2848
2014	CX-01	12	36	25	13	12	1	0	49	25	1180
2014	CX-02	11	34	23	16	14	1	0	46	31	1210

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	11	28	24	18	18	1	0	39	37	1509
2020	CX-01	7	22	26	19	24	1	0	29	44	499
2020	CX-02	8	25	24	21	20	1	0	34	42	649
2020	CX-03	27	43	13	13	5	0	0	70	17	64
2020	CX-04	18	40	22	14	6	0	0	58	20	274
2019	CX	8	27	26	19	19	1	0	36	38	1792
2019	CX-01	8	23	26	19	24	1	0	31	43	650
2019	CX-02	6	26	27	20	20	1	0	32	41	769
2019	CX-03	26	43	15	13	2	0	0	70	15	46
2019	CX-04	15	42	23	16	5	0	0	57	21	275
2018	CX	7	28	23	20	21	1	0	36	41	1283
2018	CX-01	8	23	24	19	25	0	0	31	45	454
2018	CX-02	6	26	22	23	23	1	0	32	46	552
2018	CX-03	17	43	17	21	2	0	0	60	23	50
2018	CX-04	8	42	29	13	7	1	0	51	20	165
2017	CX	7	28	25	18	21	1	1	36	39	1758
2017	CX-01	7	25	25	18	24	1	1	32	43	634
2017	CX-02	5	27	25	19	23	0	0	32	43	828
2014	CX	9	33	26	16	14	1	0	43	31	2855
2014	CX-01	9	33	27	15	14	2	0	43	30	1185
2014	CX-02	7	29	26	20	17	1	0	37	37	1210

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	26	35	25	9	3	1	1	12	62	1509
2020	CX-01	32	33	18	11	3	1	1	15	67	499
2020	CX-02	25	37	28	6	3	1	1	9	63	649
2020	CX-03	17	22	33	26	2	0	0	27	40	64
2020	CX-04	17	38	32	10	3	0	0	13	55	274
2019	CX	25	31	30	9	3	1	1	12	58	1791
2019	CX-01	30	30	26	8	3	2	2	11	62	650
2019	CX-02	25	32	31	8	3	1	1	11	58	769
2019	CX-03	13	33	35	11	9	0	0	20	46	46
2019	CX-04	20	32	33	11	3	0	1	14	53	274
2018	CX	23	34	30	9	3	1	2	11	58	1284
2018	CX-01	25	31	27	11	3	1	3	14	58	456
2018	CX-02	24	34	32	6	2	1	1	9	59	553
2018	CX-03	12	27	38	21	2	0	0	23	40	50
2018	CX-04	14	44	32	8	2	0	1	10	58	163
2017	CX	22	33	29	8	3	1	3	12	58	1760
2017	CX-01	23	30	28	10	4	1	5	14	56	637
2017	CX-02	22	34	30	7	3	1	2	10	59	827
2014	CX	14	35	35	11	3	1	2	14	50	2848
2014	CX-01	13	29	35	13	4	2	3	18	45	1182
2014	CX-02	14	39	33	9	2	1	1	12	54	1207

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	28	29	25	12	5	1	1	17	58	1503
2020	CX-01	34	28	20	9	5	1	1	15	64	500
2020	CX-02	29	30	24	10	3	1	1	14	61	645
2020	CX-03	16	19	36	21	6	2	0	28	36	63
2020	CX-04	19	28	29	17	6	0	0	23	47	273
2019	CX	30	29	25	10	4	1	1	14	61	1791
2019	CX-01	33	30	21	8	4	2	2	13	65	650
2019	CX-02	32	27	25	10	3	1	1	14	61	770
2019	CX-03	11	30	33	15	11	0	0	26	41	46
2019	CX-04	24	30	28	12	4	0	0	17	55	275
2018	CX	31	32	22	9	3	1	1	13	64	1282
2018	CX-01	32	33	17	10	4	1	2	15	67	455
2018	CX-02	33	30	24	8	3	1	1	11	65	553
2018	CX-03	19	27	31	19	4	0	0	23	46	50
2018	CX-04	22	37	31	7	2	0	1	9	60	162
2017	CX	28	29	26	9	3	1	3	13	60	1754
2017	CX-01	30	27	26	8	4	2	4	13	60	635
2017	CX-02	29	32	25	9	3	1	2	12	62	824
2014	CX	18	32	31	12	4	2	1	17	51	2850
2014	CX-01	15	28	32	13	5	3	3	20	46	1184
2014	CX-02	21	35	29	11	3	1	1	14	57	1207

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	24	28	27	12	4	3	3	16	56	1500
2020	CX-01	27	26	22	12	4	4	5	18	58	492
2020	CX-02	24	30	27	10	3	2	2	14	57	647
2020	CX-03	22	27	25	18	3	3	2	22	51	64
2020	CX-04	19	30	32	14	4	1	0	18	49	274
2019	CX	25	28	26	12	4	2	3	16	56	1788
2019	CX-01	26	27	23	11	4	5	5	16	59	648
2019	CX-02	27	27	27	11	4	1	2	15	57	769
2019	CX-03	24	28	26	13	9	0	0	22	52	46
2019	CX-04	20	30	29	16	4	0	1	20	51	273
2018	CX	27	29	26	9	4	3	3	13	59	1280
2018	CX-01	27	26	25	9	4	4	5	14	59	454
2018	CX-02	27	31	26	9	3	2	3	12	61	551
2018	CX-03	27	23	27	14	6	0	2	21	51	50
2018	CX-04	21	33	30	9	4	1	1	14	55	163
2017	CX	27	28	26	10	3	2	5	14	59	1757
2017	CX-01	28	24	25	8	3	4	7	13	59	636
2017	CX-02	27	30	24	11	3	1	4	15	60	825
2014	CX	22	32	28	10	3	3	2	14	57	2847
2014	CX-01	18	30	29	12	4	4	4	17	52	1182
2014	CX-02	25	32	27	8	3	2	2	12	60	1207

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	8	11	31	30	12	2	7	45	20	1497
2020	CX-01	10	10	26	25	13	3	14	45	24	500
2020	CX-02	7	9	32	34	11	1	5	48	18	638
2020	CX-03	3	14	29	32	17	2	3	51	18	64
2020	CX-04	7	14	40	28	9	0	1	37	22	272
2019	CX	9	15	33	24	10	2	6	38	26	1790
2019	CX-01	10	13	24	25	12	4	12	45	27	652
2019	CX-02	9	14	38	26	8	1	3	36	24	767
2019	CX-03	2	17	26	24	26	2	2	52	20	46
2019	CX-04	10	23	39	19	7	0	1	27	34	273
2018	CX	10	13	34	26	9	1	7	38	25	1274
2018	CX-01	10	13	23	26	11	3	15	45	28	452
2018	CX-02	10	13	40	25	9	1	3	35	23	549
2018	CX-03	8	13	36	33	10	0	0	43	21	50
2018	CX-04	10	16	44	24	6	0	1	30	26	163
2017	CX	10	15	32	23	9	2	10	36	28	1752
2017	CX-01	10	11	25	21	11	3	19	41	26	633
2017	CX-02	9	16	36	24	8	1	5	35	27	826
2014	CX	8	16	34	26	8	2	6	37	26	2836
2014	CX-01	8	13	30	26	10	3	10	42	23	1176
2014	CX-02	8	15	37	28	7	1	3	37	24	1204

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	21	23	30	16	6	1	2	23	46	1497
2020	CX-01	22	21	28	17	7	2	3	25	46	494
2020	CX-02	22	24	31	14	5	1	3	20	47	646
2020	CX-03	9	24	32	27	6	2	0	34	34	64
2020	CX-04	18	27	34	17	5	0	0	22	44	271
2019	CX	23	25	28	14	5	1	2	20	50	1787
2019	CX-01	22	23	27	15	6	2	5	23	48	646
2019	CX-02	25	24	30	14	4	1	1	19	50	771
2019	CX-03	13	22	35	15	15	0	0	30	35	46
2019	CX-04	24	35	25	12	4	0	0	16	59	272
2018	CX	28	25	27	11	5	1	3	17	56	1280
2018	CX-01	26	21	27	13	6	2	6	21	50	452
2018	CX-02	29	27	27	11	4	1	2	15	57	552
2018	CX-03	21	27	29	14	6	2	0	21	49	50
2018	CX-04	30	36	23	7	2	1	1	9	68	164
2017	CX	22	25	28	14	5	2	4	20	50	1757
2017	CX-01	20	23	26	16	6	3	6	24	47	636
2017	CX-02	22	23	32	14	5	1	3	19	47	825
2014	CX	18	27	31	15	5	2	3	20	47	2844
2014	CX-01	13	24	32	16	7	3	5	25	40	1179
2014	CX-02	20	28	30	14	4	2	2	19	50	1207

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	20	21	26	20	10	2	2	30	43	1504
2020	CX-01	24	19	24	18	9	4	2	29	45	498
2020	CX-02	21	22	23	21	9	1	2	30	45	647
2020	CX-03	11	21	22	24	19	3	0	44	33	64
2020	CX-04	13	22	34	20	9	0	1	30	36	272
2019	CX	24	20	25	17	8	2	3	26	47	1783
2019	CX-01	21	18	26	18	9	4	4	30	43	647
2019	CX-02	27	22	24	16	7	2	2	24	51	765
2019	CX-03	16	16	30	20	16	0	2	37	33	44
2019	CX-04	26	23	25	17	6	1	2	24	50	275
2018	CX	21	22	24	22	7	2	4	30	45	1273
2018	CX-01	19	20	21	23	9	3	6	35	42	453
2018	CX-02	22	21	24	23	5	1	3	30	45	549
2018	CX-03	15	30	26	17	8	2	2	26	46	49
2018	CX-04	23	31	25	16	4	0	1	20	54	160
2017	CX	17	18	26	21	8	2	7	32	39	1756
2017	CX-01	16	14	26	21	9	4	11	35	35	636
2017	CX-02	19	20	24	22	9	2	5	33	41	825
2014	CX	12	20	29	23	9	3	4	35	34	2850
2014	CX-01	11	16	28	25	11	4	5	39	30	1182
2014	CX-02	13	21	29	23	9	2	4	33	36	1208

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	21	27	27	13	5	3	3	20	51	1500
2020	CX-01	25	26	19	16	5	4	5	22	56	496
2020	CX-02	22	25	30	11	6	2	3	18	51	644
2020	CX-03	11	21	30	22	6	8	2	31	35	64
2020	CX-04	14	33	33	12	6	0	1	19	48	273
2019	CX	25	24	28	12	6	2	3	19	52	1792
2019	CX-01	25	24	23	13	6	3	6	21	54	651
2019	CX-02	25	24	30	12	5	2	2	17	52	768
2019	CX-03	13	24	33	13	13	4	0	27	39	46
2019	CX-04	25	26	32	11	4	0	1	16	52	275
2018	CX	26	28	24	12	5	2	4	17	57	1281
2018	CX-01	25	26	23	11	6	2	7	19	56	454
2018	CX-02	27	30	23	11	4	1	3	16	59	551
2018	CX-03	10	27	26	27	8	2	0	36	38	50
2018	CX-04	24	34	29	12	1	0	1	13	58	164
2017	CX	23	25	26	12	3	3	7	17	53	1758
2017	CX-01	23	20	26	12	4	4	11	19	51	637
2017	CX-02	24	25	27	12	3	3	5	16	54	825
2014	CX	19	28	29	12	5	3	4	19	50	2843
2014	CX-01	15	26	28	15	6	4	6	23	46	1176
2014	CX-02	20	29	30	11	4	3	3	16	52	1208

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	12	19	34	23	9	2	2	33	32	1507
2020	CX-01	13	22	31	20	9	3	2	30	37	499
2020	CX-02	13	18	34	24	7	1	3	32	32	648
2020	CX-03	5	16	36	32	9	2	0	42	21	64
2020	CX-04	8	18	37	24	11	1	0	36	27	273
2019	CX	14	21	32	22	7	1	3	30	37	1794
2019	CX-01	17	21	31	19	6	2	4	26	41	652
2019	CX-02	14	21	31	23	7	1	2	32	36	770
2019	CX-03	9	24	26	24	17	0	0	41	33	46
2019	CX-04	10	21	34	27	7	0	1	34	31	275

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	5	18	20	27	30	1	0	23	57	1495
2020	CX-01	4	13	16	26	39	1	0	18	66	496
2020	CX-02	3	15	21	30	32	0	0	18	62	644
2020	CX-03	8	44	18	17	13	0	0	52	30	64
2020	CX-04	9	28	24	25	13	0	0	38	38	268
2019	CX	4	15	18	28	34	1	0	19	63	1786
2019	CX-01	4	10	13	28	43	2	0	14	72	647
2019	CX-02	3	12	22	29	34	0	0	15	63	767
2019	CX-03	13	28	26	20	11	0	2	42	31	46
2019	CX-04	6	28	20	29	16	0	0	34	45	274

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	14	24	17	19	25	0	1	38	44	1500
2020	CX-01	10	21	18	19	31	1	1	32	50	497
2020	CX-02	12	24	16	22	27	0	1	36	49	646
2020	CX-03	32	24	22	14	8	0	0	55	22	64
2020	CX-04	19	31	17	17	14	0	0	51	32	270
2019	CX	13	26	18	18	24	1	0	40	42	1788
2019	CX-01	10	24	18	17	29	1	0	35	47	649
2019	CX-02	13	26	18	19	24	1	0	39	43	767
2019	CX-03	22	31	9	24	11	2	0	55	36	45
2019	CX-04	20	33	16	17	14	0	0	53	31	275
2018	CX	12	23	17	19	28	0	1	35	48	1274
2018	CX-01	12	20	20	19	27	0	1	32	48	450
2018	CX-02	11	22	15	19	33	0	0	32	52	549
2018	CX-03	21	19	25	19	17	0	0	40	35	50
2018	CX-04	13	35	15	20	15	1	0	49	36	163
2017	CX	10	22	19	21	27	1	1	33	49	1760
2017	CX-01	9	20	20	20	30	1	1	30	50	637
2017	CX-02	8	23	19	21	29	1	1	31	51	827
2014	CX	15	30	18	19	17	1	1	46	36	2852
2014	CX-01	14	30	18	20	17	1	1	45	37	1183
2014	CX-02	13	29	19	19	19	0	1	42	39	1210

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	15	35	18	17	14	0	1	50	32	1501
2020	CX-01	12	32	21	16	17	1	1	44	34	495
2020	CX-02	14	35	15	20	15	0	1	49	36	646
2020	CX-03	38	40	13	6	3	0	0	78	9	64
2020	CX-04	18	38	17	15	12	0	0	56	27	273
2019	CX	15	35	19	18	13	0	1	50	32	1787
2019	CX-01	12	34	20	18	15	0	1	47	33	650
2019	CX-02	14	34	19	18	14	0	0	48	32	767
2019	CX-03	29	33	13	20	4	0	0	62	24	45
2019	CX-04	19	39	15	18	9	0	0	58	27	274
2018	CX	12	32	21	18	16	0	0	45	34	1276
2018	CX-01	13	29	24	19	15	0	1	42	34	451
2018	CX-02	11	32	20	16	20	0	0	44	36	549
2018	CX-03	23	40	14	14	8	0	0	63	23	50
2018	CX-04	5	44	18	22	10	0	0	50	33	165
2017	CX	7	31	21	19	21	1	1	38	40	1751
2017	CX-01	8	28	21	19	22	1	1	37	42	633
2017	CX-02	5	31	22	19	21	0	0	37	41	824
2014	CX	9	41	23	17	9	0	0	51	26	2848
2014	CX-01	9	40	24	16	10	1	1	50	26	1182
2014	CX-02	8	41	23	18	10	0	0	49	28	1206

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	14	34	26	13	13	1	0	49	26	1505
2020	CX-01	11	29	28	14	16	1	1	40	31	499
2020	CX-02	11	35	25	14	14	1	0	47	28	648
2020	CX-03	36	40	15	8	2	0	0	76	9	64
2020	CX-04	18	41	24	10	7	0	0	60	17	271
2019	CX	12	35	26	14	12	1	1	47	27	1778
2019	CX-01	8	31	28	15	15	1	1	40	31	647
2019	CX-02	12	34	25	14	13	2	0	47	28	762
2019	CX-03	20	51	16	13	0	0	0	71	13	45
2019	CX-04	16	44	22	13	4	0	0	61	17	273
2018	CX	10	35	25	12	16	1	1	46	28	1278
2018	CX-01	10	30	28	12	16	2	2	41	29	452
2018	CX-02	10	31	25	14	19	1	0	41	34	549
2018	CX-03	21	50	14	8	6	0	0	71	14	50
2018	CX-04	7	55	24	8	6	1	0	62	14	165

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	12	25	23	18	20	2	0	38	38	1501
2020	CX-01	9	18	27	19	25	2	0	27	45	496
2020	CX-02	8	24	24	21	22	2	0	32	44	647
2020	CX-03	26	45	16	8	3	2	0	72	11	63
2020	CX-04	25	34	18	13	8	1	0	60	22	272
2019	CX	11	27	25	16	20	2	1	39	36	1783
2019	CX-01	9	22	25	17	24	2	2	32	42	647
2019	CX-02	8	26	25	16	21	2	1	36	38	765
2019	CX-03	22	43	24	9	2	0	0	65	11	46
2019	CX-04	21	37	21	13	7	0	0	58	21	273
2018	CX	13	31	24	15	16	1	0	45	31	1275
2018	CX-01	13	29	26	14	16	2	0	43	30	451
2018	CX-02	9	29	24	17	20	1	0	38	38	552
2018	CX-03	27	39	15	12	6	0	0	66	19	49
2018	CX-04	20	42	25	8	4	1	0	62	12	163
2017	CX	10	35	23	16	15	2	0	45	31	1759
2017	CX-01	9	31	24	14	17	3	0	42	33	637
2017	CX-02	7	33	23	19	16	2	0	41	35	828
2014	CX	17	37	22	13	9	2	0	55	22	2855
2014	CX-01	18	37	21	12	8	3	1	57	20	1184
2014	CX-02	13	34	22	16	12	2	0	48	29	1211

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	16	27	27	13	14	3	1	45	28	1504
2020	CX-01	12	21	31	15	18	3	1	34	34	499
2020	CX-02	13	26	27	14	16	3	1	41	31	645
2020	CX-03	30	41	8	8	8	5	0	75	17	64
2020	CX-04	27	35	22	7	7	1	0	63	14	273
2019	CX	16	30	26	11	13	2	1	48	25	1784
2019	CX-01	14	27	28	11	15	4	2	43	27	647
2019	CX-02	13	29	28	12	15	2	1	43	28	767
2019	CX-03	31	38	24	2	2	2	0	70	5	45
2019	CX-04	26	41	18	8	5	0	0	68	14	273
2018	CX	18	32	26	9	12	2	1	51	22	1279
2018	CX-01	17	28	27	11	12	3	2	48	24	452
2018	CX-02	14	34	25	9	16	2	1	49	26	552
2018	CX-03	25	38	25	8	4	0	0	63	12	50
2018	CX-04	26	37	25	8	3	1	0	63	11	165
2017	CX	14	29	28	11	15	3	1	44	27	1761
2017	CX-01	11	24	33	11	16	4	1	37	28	637
2017	CX-02	10	30	27	13	17	2	1	42	31	828
2014	CX	20	37	22	9	8	3	1	60	17	2852
2014	CX-01	23	35	23	8	7	4	1	61	15	1184
2014	CX-02	17	36	22	10	10	3	1	56	21	1209

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	16	32	18	15	19	0	0	48	34	1503
2020	CX-01	11	27	21	18	23	0	0	38	41	500
2020	CX-02	12	31	17	17	21	1	0	44	39	645
2020	CX-03	38	45	9	5	3	0	0	83	8	64
2020	CX-04	27	40	16	8	9	0	0	67	17	272
2019	CX	15	30	20	14	20	1	0	46	35	1788
2019	CX-01	12	27	20	16	23	1	1	40	40	647
2019	CX-02	11	31	20	15	22	1	0	43	37	768
2019	CX-03	41	35	15	7	2	0	0	76	9	46
2019	CX-04	25	37	20	8	10	0	0	62	18	275
2018	CX	12	33	19	15	21	0	0	45	36	1276
2018	CX-01	12	31	20	15	22	0	0	43	37	450
2018	CX-02	8	30	20	16	26	0	0	38	42	553
2018	CX-03	31	40	14	6	8	0	0	71	14	50
2018	CX-04	18	42	18	12	9	0	0	60	21	163
2017	CX	11	34	18	17	20	0	0	45	37	1758
2017	CX-01	12	33	20	13	22	1	1	45	36	635
2017	CX-02	8	33	17	20	22	0	0	40	42	828
2014	CX	17	39	19	14	11	0	0	56	25	2852
2014	CX-01	20	38	19	13	10	1	0	58	23	1184
2014	CX-02	12	38	19	16	14	0	0	50	31	1208

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	23	28	18	11	16	2	2	53	28	1505
2020	CX-01	17	27	20	14	17	3	3	46	33	498
2020	CX-02	21	27	19	11	18	2	2	50	31	648
2020	CX-03	55	25	10	5	5	0	0	81	9	64
2020	CX-04	32	31	14	8	13	1	1	65	21	272

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	17	29	28	11	12	3	1	48	23	1509
2020	CX-01	12	26	32	10	15	3	1	40	27	500
2020	CX-02	14	27	29	13	13	3	1	42	28	650
2020	CX-03	35	38	18	5	3	2	0	74	8	64
2020	CX-04	27	40	19	7	5	0	1	68	13	272

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	19	28	18	13	18	2	2	49	33	1495
2020	CX-01	12	24	22	14	23	3	3	38	39	493
2020	CX-02	15	28	18	15	19	3	1	45	36	647
2020	CX-03	44	28	11	8	6	2	0	74	14	64
2020	CX-04	35	34	10	10	9	1	1	70	20	269

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	1	3	14	23	53	4	2	4	81	121
2020	CX-01	0	0	10	13	69	5	3	0	89	39
2020	CX-02	1	4	17	25	48	3	1	6	76	69

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	7	22	22	22	26	1	1	29	48	1509
2020	CX-01	7	17	23	22	30	1	1	24	53	499
2020	CX-02	5	19	20	24	28	2	1	25	54	650
2020	CX-03	17	30	27	11	8	5	2	51	20	64
2020	CX-04	8	34	22	19	16	0	0	42	35	273
2019	CX	8	21	22	20	26	2	1	30	47	1789
2019	CX-01	6	20	23	20	29	2	1	26	50	650
2019	CX-02	8	18	23	21	28	1	1	26	50	767
2019	CX-03	27	20	18	18	11	4	2	50	31	45
2019	CX-04	12	34	18	20	15	0	0	47	35	275
2018	CX	6	19	20	21	32	1	1	25	54	1280
2018	CX-01	6	17	22	20	32	2	2	24	54	453
2018	CX-02	4	16	18	23	37	1	1	20	61	550
2018	CX-03	12	33	23	12	17	0	2	47	30	50
2018	CX-04	5	29	25	22	19	1	0	34	41	165
2017	CX	6	21	21	21	29	2	1	27	51	1759
2017	CX-01	7	18	23	19	28	3	2	26	50	636
2017	CX-02	4	19	20	23	32	1	1	23	56	827
2014	CX	10	30	23	19	16	2	1	41	36	2853
2014	CX-01	10	29	25	16	16	3	1	41	33	1183
2014	CX-02	8	27	22	23	18	1	1	36	41	1210

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	13	29	19	16	21	1	0	43	38	1508
2020	CX-01	8	25	23	17	25	2	1	34	43	500
2020	CX-02	10	28	17	19	24	2	0	39	44	649
2020	CX-03	24	40	15	13	6	2	0	65	20	63
2020	CX-04	24	38	17	9	11	0	0	62	21	274
2019	CX	11	29	20	17	21	1	1	40	39	1787
2019	CX-01	7	24	22	17	26	2	1	32	45	645
2019	CX-02	8	28	20	19	23	1	0	37	42	770
2019	CX-03	24	33	22	9	9	0	2	59	18	45
2019	CX-04	20	41	13	17	8	0	1	62	25	275
2018	CX	10	28	20	17	22	1	0	39	40	1283
2018	CX-01	11	25	19	18	25	2	0	37	44	453
2018	CX-02	8	27	20	18	25	1	1	36	44	554
2018	CX-03	17	39	19	19	6	0	0	56	25	50
2018	CX-04	15	39	25	10	11	1	0	54	21	165
2017	CX	12	32	20	15	18	2	1	45	35	1758
2017	CX-01	9	29	22	14	21	4	1	40	36	635
2017	CX-02	10	32	18	17	21	1	0	42	39	827
2014	CX	14	39	18	14	11	3	1	55	26	2850
2014	CX-01	14	37	21	13	11	4	1	53	25	1181
2014	CX-02	12	38	18	16	13	3	1	52	30	1210

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	10	24	24	17	24	1	35	42	1510
2020	CX-01	8	17	26	19	29	1	25	49	499
2020	CX-02	6	22	25	19	27	1	28	47	650
2020	CX-03	24	46	13	14	3	0	70	17	64
2020	CX-04	20	38	18	12	12	0	58	24	274
2019	CX	8	24	22	19	27	1	32	46	1788
2019	CX-01	5	22	21	19	31	2	27	51	648
2019	CX-02	6	22	23	21	28	1	28	50	768
2019	CX-03	30	30	24	9	7	0	61	15	46
2019	CX-04	15	39	19	14	14	0	54	27	274
2018	CX	7	26	21	20	26	0	33	47	1282
2018	CX-01	7	21	20	21	30	1	29	51	454
2018	CX-02	5	25	19	20	31	0	29	51	555
2018	CX-03	12	38	23	19	8	0	50	27	50
2018	CX-04	8	39	27	16	10	0	47	25	161

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	10	20	15	20	33	2	0	30	54	1509
2020	CX-01	7	15	17	19	38	3	1	23	60	499
2020	CX-02	8	18	13	23	36	3	0	26	60	650
2020	CX-03	16	40	14	14	16	0	0	56	30	64
2020	CX-04	19	27	15	17	21	1	1	47	38	273
2019	CX	8	20	17	19	34	2	0	28	55	1789
2019	CX-01	6	18	15	19	38	3	1	25	60	648
2019	CX-02	7	19	17	19	36	2	0	26	56	770
2019	CX-03	24	30	13	11	17	4	0	57	30	46
2019	CX-04	14	24	17	22	22	1	0	39	44	274
2018	CX	6	19	16	20	37	2	0	26	58	1287
2018	CX-01	7	19	14	20	37	3	0	27	58	454
2018	CX-02	6	16	14	21	42	1	0	22	63	556
2018	CX-03	10	23	29	14	21	2	0	34	36	50
2018	CX-04	5	23	22	22	24	1	1	29	48	165
2017	CX	7	23	16	19	33	2	0	30	53	1756
2017	CX-01	6	20	18	20	33	3	1	27	54	633
2017	CX-02	6	22	15	19	37	1	0	28	57	827
2014	CX	9	28	17	19	24	3	0	38	44	2852
2014	CX-01	10	27	19	19	21	4	0	39	42	1183
2014	CX-02	7	26	17	21	27	2	0	34	49	1210

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	14	47	11	19	9	0	61	28	1509
2020	CX-01	10	45	11	21	13	1	55	34	500
2020	CX-02	12	46	11	21	10	0	58	31	648
2020	CX-03	24	49	5	17	5	0	73	22	64
2020	CX-04	22	53	9	10	4	0	76	15	274

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	15	33	14	23	15	48	39	1511
2020	CX-01	9	31	16	24	19	41	43	500
2020	CX-02	12	32	13	25	18	44	43	651
2020	CX-03	27	34	11	19	9	60	28	64
2020	CX-04	28	37	11	18	5	65	23	274
2019	CX	12	32	14	22	19	44	41	1789
2019	CX-01	10	30	17	23	20	40	43	650
2019	CX-02	8	33	13	24	22	41	46	768
2019	CX-03	24	39	11	11	15	63	26	46
2019	CX-04	24	38	12	17	9	62	26	273
2017	CX	10	31	13	24	21	41	45	1761
2017	CX-01	9	29	15	25	22	38	47	638
2017	CX-02	8	31	12	25	24	39	49	827
2014	CX	12	33	15	23	17	44	40	2851
2014	CX-01	11	34	18	22	14	46	36	1183
2014	CX-02	9	31	14	25	21	40	46	1210

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	13	33	15	22	16	0	47	39	1497
2020	CX-01	8	27	15	26	23	0	35	49	494
2020	CX-02	10	32	15	26	17	0	41	43	646
2020	CX-03	31	52	3	11	3	0	82	14	63
2020	CX-04	26	44	15	10	5	0	70	15	273
2019	CX	12	34	14	22	18	0	46	40	1781
2019	CX-01	8	29	14	26	22	1	38	48	649
2019	CX-02	10	33	14	24	19	0	43	43	765
2019	CX-03	24	39	20	7	11	0	63	17	46
2019	CX-04	22	50	14	10	5	0	71	15	269
2017	CX	10	34	15	22	18	0	44	41	1755
2017	CX-01	7	29	17	24	23	0	36	47	636
2017	CX-02	7	34	15	24	19	0	41	44	824
2014	CX	12	38	16	22	12	0	50	34	2851
2014	CX-01	11	39	18	20	11	0	50	32	1183
2014	CX-02	9	36	15	27	14	0	45	40	1210

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	62	25	7	3	2	0	1	88	5	1506
2020	CX-01	56	26	10	3	3	1	1	83	7	500
2020	CX-02	62	27	6	2	2	0	1	90	4	647
2020	CX-03	67	22	5	3	2	2	0	90	5	64
2020	CX-04	71	19	5	3	1	0	1	91	4	273
2017	CX	54	31	7	4	3	1	1	86	7	1752
2017	CX-01	52	32	8	3	3	1	1	86	6	633
2017	CX-02	54	31	7	4	3	1	1	86	7	824
2014	CX	55	32	7	3	2	1	1	88	5	2852
2014	CX-01	54	32	7	4	2	1	1	88	6	1183
2014	CX-02	54	32	7	3	3	0	1	87	6	1211

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	18	12	12	8	16	23	10	46	37	1506
2020	CX-01	14	11	11	9	19	25	11	40	43	500
2020	CX-02	16	10	11	10	18	25	10	40	43	648
2020	CX-03	35	29	11	2	7	11	5	77	10	62
2020	CX-04	28	14	15	6	11	14	12	57	23	273
2019	CX	20	12	12	10	17	23	7	45	38	1794
2019	CX-01	16	11	11	8	19	27	7	41	42	653
2019	CX-02	17	11	12	10	18	24	7	41	41	769
2019	CX-03	50	24	9	11	2	0	4	77	14	46
2019	CX-04	32	14	11	14	9	14	7	58	29	274

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	35	65	1503
2020	CX-01	33	67	498
2020	CX-02	40	60	648
2020	CX-03	24	76	64
2020	CX-04	29	71	270
2019	CX	36	64	1788
2019	CX-01	36	64	649
2019	CX-02	40	60	766
2019	CX-03	27	73	45
2019	CX-04	27	73	276
2018	CX	44	56	1287
2018	CX-01	41	59	456
2018	CX-02	50	50	555
2018	CX-03	35	65	50
2018	CX-04	39	61	165

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	60	40	521
2020	CX-01	57	43	164
2020	CX-02	64	36	258
2019	CX	58	42	646
2019	CX-01	63	37	235
2019	CX-02	55	45	303
2018	CX	58	42	568
2018	CX-01	61	39	187
2018	CX-02	56	44	275

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	65	35	521
2020	CX-01	66	34	164
2020	CX-02	69	31	258
2020	CX-03	47	53	15
2020	CX-04	53	47	79
2019	CX	71	29	646
2019	CX-01	72	28	235
2019	CX-02	75	25	303
2019	CX-03	58	42	12
2019	CX-04	54	46	74
2018	CX	72	28	568
2018	CX-01	67	33	187
2018	CX-02	78	22	275

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	8	92	521
2020	CX-01	3	97	164
2020	CX-02	2	98	258
2019	CX	12	88	646
2019	CX-01	3	97	235
2019	CX-02	8	92	303
2018	CX	9	91	568
2018	CX-01	4	96	187
2018	CX-02	4	96	275

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	40	60	521
2020	CX-01	45	55	164
2020	CX-02	43	57	258
2020	CX-03	40	60	15
2020	CX-04	24	76	79
2019	CX	49	51	646
2019	CX-01	54	46	235
2019	CX-02	48	52	303
2019	CX-03	42	58	12
2019	CX-04	39	61	74
2018	CX	48	52	568
2018	CX-01	51	49	187
2018	CX-02	52	48	275
2018	CX-03	29	71	17
2018	CX-04	31	69	64

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	12	88	521
2020	CX-01	13	87	164
2020	CX-02	12	88	258
2019	CX	12	88	646
2019	CX-01	9	91	235
2019	CX-02	13	87	303
2018	CX	11	89	568
2018	CX-01	12	88	187
2018	CX-02	9	91	275

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	16	84	521
2020	CX-01	15	85	164
2020	CX-02	20	80	258
2019	CX	19	81	646
2019	CX-01	16	84	235
2019	CX-02	22	78	303
2019	CX-03	42	58	12
2019	CX-04	9	91	74
2018	CX	16	84	568
2018	CX-01	14	86	187
2018	CX-02	18	82	275

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	3	97	521
2020	CX-01	5	95	164
2020	CX-02	2	98	258
2019	CX	6	94	646
2019	CX-01	6	94	235
2019	CX-02	6	94	303
2018	CX	6	94	568
2018	CX-01	5	95	187
2018	CX-02	5	95	275

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	48	52	521
2020	CX-01	49	51	164
2020	CX-02	50	50	258
2020	CX-03	40	60	15
2020	CX-04	42	58	79
2019	CX	53	47	636
2019	CX-01	52	48	231
2019	CX-02	52	48	300
2019	CX-03	50	50	12
2019	CX-04	62	38	73
2018	CX	49	51	567
2018	CX-01	53	47	185
2018	CX-02	51	49	275
2018	CX-03	41	59	17
2018	CX-04	35	65	65

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	42	58	521
2020	CX-01	46	54	164
2020	CX-02	43	57	258
2020	CX-03	33	67	15
2020	CX-04	32	68	79
2019	CX	40	60	636
2019	CX-01	38	62	231
2019	CX-02	42	58	300
2019	CX-03	42	58	12
2019	CX-04	36	64	73
2018	CX	42	58	567
2018	CX-01	41	59	185
2018	CX-02	45	55	275
2018	CX-03	47	53	17
2018	CX-04	32	68	65

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	54	46	521
2020	CX-01	54	46	164
2020	CX-02	53	47	258
2020	CX-03	40	60	15
2020	CX-04	58	42	79
2019	CX	54	46	636
2019	CX-01	49	51	231
2019	CX-02	55	45	300
2018	CX	55	45	567
2018	CX-01	52	48	185
2018	CX-02	58	42	275
2018	CX-03	65	35	17
2018	CX-04	48	52	65

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	48	52	521
2020	CX-01	55	45	164
2020	CX-02	48	52	258
2020	CX-03	33	67	15
2020	CX-04	34	66	79
2019	CX	50	50	636
2019	CX-01	52	48	231
2019	CX-02	49	51	300
2019	CX-03	50	50	12
2019	CX-04	49	51	73
2018	CX	51	49	567
2018	CX-01	49	51	185
2018	CX-02	52	48	275
2018	CX-03	65	35	17
2018	CX-04	45	55	65

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	33	67	521
2020	CX-01	30	70	164
2020	CX-02	34	66	258
2020	CX-03	33	67	15
2020	CX-04	38	62	79
2019	CX	34	66	636
2019	CX-01	32	68	231
2019	CX-02	35	65	300
2019	CX-03	42	58	12
2019	CX-04	34	66	73
2018	CX	37	63	567
2018	CX-01	33	67	185
2018	CX-02	42	58	275
2018	CX-03	53	47	17
2018	CX-04	29	71	65

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	66	34	521
2020	CX-01	70	30	164
2020	CX-02	67	33	258
2020	CX-03	60	40	15
2020	CX-04	54	46	79
2019	CX	66	34	636
2019	CX-01	66	34	231
2019	CX-02	66	34	300
2018	CX	72	28	567
2018	CX-01	75	25	185
2018	CX-02	71	29	275
2018	CX-03	53	47	17
2018	CX-04	69	31	65

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	55	45	521
2020	CX-01	60	40	164
2020	CX-02	53	47	258
2020	CX-03	53	47	15
2020	CX-04	51	49	79
2019	CX	52	48	636
2019	CX-01	47	53	231
2019	CX-02	54	46	300
2019	CX-03	58	42	12
2019	CX-04	52	48	73
2018	CX	54	46	567
2018	CX-01	57	43	185
2018	CX-02	51	49	275
2018	CX-03	59	41	17
2018	CX-04	54	46	65

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	11	89	521
2020	CX-01	13	87	164
2020	CX-02	14	86	258
2019	CX	12	88	636
2019	CX-01	13	87	231
2019	CX-02	15	85	300
2018	CX	12	88	567
2018	CX-01	12	88	185
2018	CX-02	15	85	275

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	18	82	521
2020	CX-01	23	77	164
2020	CX-02	19	81	258
2019	CX	22	78	636
2019	CX-01	23	77	231
2019	CX-02	24	76	300
2018	CX	23	77	567
2018	CX-01	25	75	185
2018	CX-02	23	77	275
2018	CX-03	47	53	17
2018	CX-04	11	89	65

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	27	73	521
2020	CX-01	34	66	164
2020	CX-02	31	69	258
2019	CX	32	68	636
2019	CX-01	35	65	231
2019	CX-02	31	69	300
2018	CX	28	72	567
2018	CX-01	31	69	185
2018	CX-02	31	69	275

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	65	35	521
2020	CX-01	67	33	164
2020	CX-02	66	34	258
2020	CX-03	67	33	15
2020	CX-04	58	42	79
2019	CX	61	39	636
2019	CX-01	60	40	231
2019	CX-02	63	37	300
2019	CX-03	50	50	12
2019	CX-04	53	47	73
2018	CX	60	40	567
2018	CX-01	57	43	185
2018	CX-02	68	32	275
2018	CX-03	71	29	17
2018	CX-04	46	54	65

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	41	59	521
2020	CX-01	47	53	164
2020	CX-02	42	58	258
2019	CX	44	56	636
2019	CX-01	46	54	231
2019	CX-02	43	57	300
2019	CX-03	42	58	12
2019	CX-04	42	58	73
2018	CX	45	55	567
2018	CX-01	52	48	185
2018	CX-02	45	55	275
2018	CX-03	41	59	17
2018	CX-04	35	65	65

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	17	83	521
2020	CX-01	14	86	164
2020	CX-02	19	81	258
2019	CX	21	79	636
2019	CX-01	16	84	231
2019	CX-02	24	76	300
2019	CX-03	50	50	12
2019	CX-04	19	81	73
2018	CX	16	84	567
2018	CX-01	14	86	185
2018	CX-02	18	82	275

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	40	60	521
2020	CX-01	30	70	164
2020	CX-02	43	57	258
2020	CX-03	40	60	15
2020	CX-04	52	48	79
2019	CX	38	62	631
2019	CX-01	28	72	228
2019	CX-02	44	56	299
2018	CX	36	64	569
2018	CX-01	25	75	187
2018	CX-02	39	61	275
2018	CX-03	53	47	17
2018	CX-04	52	48	65

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	29	71	521
2020	CX-01	23	77	164
2020	CX-02	34	66	258
2020	CX-03	40	60	15
2020	CX-04	28	72	79
2019	CX	31	69	631
2019	CX-01	24	76	228
2019	CX-02	33	67	299
2018	CX	32	68	569
2018	CX-01	26	74	187
2018	CX-02	34	66	275
2018	CX-03	47	53	17
2018	CX-04	38	62	65

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	7	93	521
2020	CX-01	4	96	164
2020	CX-02	11	89	258
2019	CX	9	91	631
2019	CX-01	10	90	228
2019	CX-02	8	92	299
2018	CX	7	93	569
2018	CX-01	3	97	187
2018	CX-02	8	92	275

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	30	70	521
2020	CX-01	31	69	164
2020	CX-02	39	61	258
2019	CX	34	66	631
2019	CX-01	32	68	228
2019	CX-02	41	59	299
2018	CX	31	69	569
2018	CX-01	26	74	187
2018	CX-02	42	58	275

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	15	85	521
2020	CX-01	13	87	164
2020	CX-02	18	82	258
2019	CX	16	84	631
2019	CX-01	16	84	228
2019	CX-02	16	84	299
2018	CX	15	85	569
2018	CX-01	14	86	187
2018	CX-02	16	84	275

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	12	88	521
2020	CX-01	15	85	164
2020	CX-02	12	88	258
2019	CX	15	85	631
2019	CX-01	15	85	228
2019	CX-02	16	84	299
2019	CX-03	0	100	12
2019	CX-04	10	90	72
2018	CX	10	90	569
2018	CX-01	8	92	187
2018	CX-02	14	86	275

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	20	80	521
2020	CX-01	18	82	164
2020	CX-02	23	77	258
2019	CX	24	76	631
2019	CX-01	24	76	228
2019	CX-02	23	77	299
2018	CX	23	77	569
2018	CX-01	24	76	187
2018	CX-02	24	76	275

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	12	88	521
2020	CX-01	10	90	164
2020	CX-02	12	88	258
2019	CX	16	84	631
2019	CX-01	17	83	228
2019	CX-02	15	85	299
2018	CX	15	85	569
2018	CX-01	13	87	187
2018	CX-02	16	84	275

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	31	69	521
2020	CX-01	40	60	164
2020	CX-02	28	72	258
2019	CX	27	73	631
2019	CX-01	34	66	228
2019	CX-02	23	77	299
2019	CX-03	42	58	12
2019	CX-04	19	81	72
2018	CX	29	71	569
2018	CX-01	35	65	187
2018	CX-02	26	74	275

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	8	92	459
2020	CX-01	5	95	140
2020	CX-02	9	91	226
2019	CX	12	88	536
2019	CX-01	13	87	194
2019	CX-02	13	88	248
2018	CX	11	89	509
2018	CX-01	12	88	172
2018	CX-02	11	89	237
2018	CX-03	0	100	15
2018	CX-04	18	82	61

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	13	87	459
2020	CX-01	15	85	140
2020	CX-02	12	88	226
2019	CX	13	87	536
2019	CX-01	17	83	194
2019	CX-02	12	88	248
2018	CX	13	87	509
2018	CX-01	15	85	172
2018	CX-02	11	89	237

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	8	92	459
2020	CX-01	9	91	140
2020	CX-02	9	91	226
2019	CX	8	92	536
2019	CX-01	10	90	194
2019	CX-02	8	92	248
2018	CX	9	91	509
2018	CX-01	9	91	172
2018	CX-02	10	90	237
2018	CX-03	0	100	15
2018	CX-04	11	89	61

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	6	94	459
2020	CX-01	6	94	140
2020	CX-02	6	94	226
2019	CX	4	96	536
2019	CX-01	3	97	194
2019	CX-02	4	96	248
2018	CX	6	94	509
2018	CX-01	7	93	172
2018	CX-02	6	94	237

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	6	94	459
2020	CX-01	4	96	140
2020	CX-02	7	93	226
2019	CX	4	96	536
2019	CX-01	4	96	194
2019	CX-02	3	97	248
2019	CX-03	0	100	12
2019	CX-04	8	92	65
2018	CX	4	96	509
2018	CX-02	5	95	237
2018	CX-04	8	92	61

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	5	95	459
2020	CX-01	5	95	140
2020	CX-02	5	95	226
2019	CX	5	95	536
2019	CX-01	5	95	194
2019	CX-02	4	96	248
2019	CX-03	0	100	12
2019	CX-04	12	88	65
2018	CX	5	95	509
2018	CX-02	6	94	237
2018	CX-04	8	92	61

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	4	96	459
2020	CX-02	4	96	226
2019	CX	3	97	536
2019	CX-02	4	96	248
2019	CX-04	8	92	65
2018	CX	4	96	509
2018	CX-02	5	95	237

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	13	87	459
2020	CX-01	21	79	140
2020	CX-02	11	89	226
2019	CX	10	90	536
2019	CX-01	12	88	194
2019	CX-02	10	90	248
2018	CX	11	89	509
2018	CX-01	13	87	172
2018	CX-02	11	89	237

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	14	86	459
2020	CX-01	16	84	140
2020	CX-02	14	86	226
2019	CX	15	85	536
2019	CX-01	12	88	194
2019	CX-02	18	82	248
2018	CX	13	87	509
2018	CX-01	15	85	172
2018	CX-02	13	87	237

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	44	56	459
2020	CX-01	51	49	140
2020	CX-02	42	58	226
2019	CX	38	62	536
2019	CX-01	38	62	194
2019	CX-02	41	59	248
2018	CX	42	58	509
2018	CX-01	45	55	172
2018	CX-02	42	58	237
2018	CX-03	40	60	15
2018	CX-04	38	62	61

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	15	85	459
2020	CX-01	19	81	140
2020	CX-02	14	86	226
2019	CX	14	86	536
2019	CX-01	14	86	194
2019	CX-02	14	86	248
2018	CX	14	86	509
2018	CX-01	15	85	172
2018	CX-02	14	86	237

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	60	40	459
2020	CX-01	67	33	140
2020	CX-02	58	42	226
2019	CX	52	48	536
2019	CX-01	48	52	194
2019	CX-02	57	43	248
2019	CX-03	50	50	12
2019	CX-04	49	51	65
2018	CX	55	45	509
2018	CX-01	57	43	172
2018	CX-02	57	43	237
2018	CX-03	60	40	15
2018	CX-04	39	61	61

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	4	96	459
2020	CX-01	4	96	140
2020	CX-02	4	96	226
2019	CX	4	96	536
2019	CX-01	3	97	194
2019	CX-02	6	94	248
2018	CX	4	96	509
2018	CX-01	6	94	172
2018	CX-02	4	96	237

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	69	31	459
2020	CX-01	74	26	140
2020	CX-02	66	34	226
2019	CX	67	33	536
2019	CX-01	72	28	194
2019	CX-02	65	35	248
2018	CX	69	31	509
2018	CX-01	72	28	172
2018	CX-02	73	27	237
2018	CX-03	60	40	15
2018	CX-04	52	48	61

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	5	95	459
2020	CX-01	4	96	140
2020	CX-02	8	92	226
2019	CX	5	95	536
2019	CX-01	4	96	194
2019	CX-02	7	93	248
2018	CX	4	96	509
2018	CX-01	4	96	172
2018	CX-02	4	96	237

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	14	86	459
2020	CX-01	11	89	140
2020	CX-02	16	84	226
2019	CX	14	86	536
2019	CX-01	10	90	194
2019	CX-02	14	86	248
2018	CX	14	86	509
2018	CX-01	14	86	172
2018	CX-02	10	90	237

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	6	17	20	19	29	8	2	25	53	1509
2020	CX-01	5	12	21	17	33	9	2	19	56	499
2020	CX-02	5	13	19	22	33	8	1	20	60	651
2020	CX-03	11	33	15	11	16	13	2	52	31	64
2020	CX-04	11	27	20	19	18	3	1	40	39	272
2019	CX	6	16	22	17	31	6	1	24	52	1795
2019	CX-01	5	12	23	17	34	8	2	19	56	651
2019	CX-02	5	15	22	17	34	6	1	21	55	770
2019	CX-03	15	20	24	9	20	7	7	40	33	46
2019	CX-04	11	30	19	18	20	2	1	42	39	276
2018	CX	5	15	21	19	36	4	0	20	58	1283
2018	CX-01	5	13	24	17	35	5	1	19	56	454
2018	CX-02	3	12	19	21	41	4	0	16	64	555
2018	CX-03	6	29	15	14	31	2	2	37	48	50
2018	CX-04	5	23	25	21	24	2	0	29	46	163
2017	CX	4	15	21	17	32	8	3	21	55	1761
2017	CX-01	5	12	22	14	32	10	4	20	54	638
2017	CX-02	3	13	20	18	36	8	2	17	61	827
2014	CX	6	20	26	15	20	10	2	30	40	2853
2014	CX-01	7	18	28	12	19	13	3	30	36	1183
2014	CX-02	5	17	24	19	25	10	1	25	49	1210

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	10	22	20	18	26	4	0	34	46	1509
2020	CX-01	7	18	21	19	30	5	0	26	52	499
2020	CX-02	7	20	20	20	30	4	0	28	52	651
2020	CX-03	21	35	14	17	8	5	0	58	27	64
2020	CX-04	20	32	18	14	13	1	0	53	28	272
2019	CX	10	22	22	17	26	2	0	34	44	1788
2019	CX-01	8	18	23	17	30	4	1	27	50	648
2019	CX-02	8	21	23	17	28	2	0	30	47	768
2019	CX-03	28	28	20	11	11	2	0	58	22	46
2019	CX-04	19	34	18	15	14	0	0	54	28	274
2018	CX	8	22	21	17	30	2	0	31	48	1282
2018	CX-01	8	19	21	18	31	2	0	28	50	453
2018	CX-02	6	19	21	17	35	1	0	26	53	555
2018	CX-03	14	35	15	21	14	0	0	50	35	50
2018	CX-04	13	36	20	16	15	1	0	49	31	163
2017	CX	6	20	22	18	29	4	1	27	50	1759
2017	CX-01	6	16	24	15	31	6	1	24	50	636
2017	CX-02	4	18	20	20	33	4	0	23	56	828
2014	CX	9	26	24	17	19	5	1	37	38	2845
2014	CX-01	9	27	24	15	18	6	1	38	36	1179
2014	CX-02	7	23	22	20	23	5	1	32	45	1207

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	22	78	1498
2020	CX-01	21	79	495
2020	CX-02	26	74	650
2020	CX-03	14	86	63
2020	CX-04	15	85	267
2019	CX	23	77	1780
2019	CX-01	22	78	648
2019	CX-02	25	75	763
2019	CX-03	20	80	46
2019	CX-04	20	80	271
2018	CX	24	76	1283
2018	CX-01	22	78	454
2018	CX-02	29	71	555
2018	CX-03	23	77	49
2018	CX-04	13	87	164

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	48	52	325
2020	CX-01	41	59	102
2020	CX-02	51	49	170
2019	CX	48	52	406
2019	CX-01	51	49	141
2019	CX-02	50	50	188
2018	CX	46	54	302
2018	CX-01	50	50	98
2018	CX-02	43	57	159

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	77	23	325
2020	CX-01	77	23	102
2020	CX-02	79	21	170
2019	CX	80	20	406
2019	CX-01	80	20	141
2019	CX-02	80	20	188
2018	CX	75	25	302
2018	CX-01	73	27	98
2018	CX-02	77	23	159

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	7	93	325
2020	CX-02	5	95	170
2020	CX-04	27	73	41
2019	CX	7	93	406
2019	CX-01	4	96	141
2019	CX-02	4	96	188
2018	CX	4	96	302
2018	CX-02	3	97	159

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	27	73	325
2020	CX-01	35	65	102
2020	CX-02	26	74	170
2019	CX	29	71	406
2019	CX-01	33	67	141
2019	CX-02	29	71	188
2018	CX	31	69	302
2018	CX-01	34	66	98
2018	CX-02	32	68	159

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	12	88	325
2020	CX-01	16	84	102
2020	CX-02	11	89	170
2019	CX	12	88	406
2019	CX-01	11	89	141
2019	CX-02	13	87	188
2018	CX	12	88	302
2018	CX-01	10	90	98
2018	CX-02	11	89	159

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	13	87	325
2020	CX-01	15	85	102
2020	CX-02	14	86	170
2019	CX	12	88	406
2019	CX-01	12	88	141
2019	CX-02	13	87	188
2018	CX	12	88	302
2018	CX-01	12	88	98
2018	CX-02	12	88	159

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	8	92	325
2020	CX-01	11	89	102
2020	CX-02	7	93	170
2019	CX	9	91	406
2019	CX-01	7	93	141
2019	CX-02	7	93	188
2018	CX	10	90	302
2018	CX-01	6	94	98
2018	CX-02	11	89	159

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	37	63	325
2020	CX-01	38	62	102
2020	CX-02	41	59	170
2019	CX	41	59	399
2019	CX-01	33	67	138
2019	CX-02	47	53	185
2018	CX	39	61	301
2018	CX-01	38	62	97
2018	CX-02	40	60	159

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	21	79	325
2020	CX-01	18	82	102
2020	CX-02	25	75	170
2019	CX	26	74	399
2019	CX-01	23	77	138
2019	CX-02	31	69	185
2018	CX	25	75	301
2018	CX-01	28	72	97
2018	CX-02	27	73	159

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	28	72	325
2020	CX-01	25	75	102
2020	CX-02	34	66	170
2019	CX	28	72	399
2019	CX-01	28	72	138
2019	CX-02	30	70	185
2018	CX	28	72	301
2018	CX-01	26	74	97
2018	CX-02	30	70	159

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	11	89	325
2020	CX-01	15	85	102
2020	CX-02	11	89	170
2019	CX	11	89	399
2019	CX-01	14	86	138
2019	CX-02	11	89	185
2018	CX	12	88	301
2018	CX-01	12	88	97
2018	CX-02	14	86	159

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	20	80	325
2020	CX-01	24	76	102
2020	CX-02	18	82	170
2019	CX	22	78	399
2019	CX-01	27	73	138
2019	CX-02	21	79	185
2018	CX	17	83	301
2018	CX-01	26	74	97
2018	CX-02	13	87	159

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	38	62	325
2020	CX-01	36	64	102
2020	CX-02	41	59	170
2019	CX	41	59	399
2019	CX-01	36	64	138
2019	CX-02	43	57	185
2018	CX	41	59	301
2018	CX-01	41	59	97
2018	CX-02	41	59	159
2018	CX-03	55	45	11
2018	CX-04	41	59	22

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	10	90	325
2020	CX-01	10	90	102
2020	CX-02	11	89	170
2019	CX	7	93	399
2019	CX-01	4	96	138
2019	CX-02	7	93	185
2018	CX	10	90	301
2018	CX-01	11	89	97
2018	CX-02	9	91	159

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	5	95	325
2020	CX-01	5	95	102
2020	CX-02	6	94	170
2019	CX	4	96	399
2019	CX-01	4	96	138
2019	CX-02	3	97	185
2018	CX	4	96	301
2018	CX-01	6	94	97

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	10	90	325
2020	CX-01	14	86	102
2020	CX-02	11	89	170
2019	CX	12	88	399
2019	CX-01	13	87	138
2019	CX-02	11	89	185
2018	CX	13	87	301
2018	CX-01	14	86	97
2018	CX-02	13	87	159

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	16	84	325
2020	CX-01	21	79	102
2020	CX-02	16	84	170
2019	CX	17	83	399
2019	CX-01	20	80	138
2019	CX-02	15	85	185
2018	CX	13	87	301
2018	CX-01	11	89	97
2018	CX-02	13	87	159

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	3	97	325
2020	CX-02	3	97	170
2020	CX-04	0	100	41
2019	CX	3	97	399
2019	CX-01	5	95	138
2019	CX-02	3	97	185
2018	CX	3	97	301
2018	CX-02	3	97	159
2018	CX-04	0	100	22

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	18	82	325
2020	CX-01	18	82	102
2020	CX-02	16	84	170
2019	CX	17	83	399
2019	CX-01	20	80	138
2019	CX-02	17	83	185
2018	CX	18	82	301
2018	CX-01	20	80	97
2018	CX-02	18	82	159

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	15	85	325
2020	CX-01	17	83	102
2020	CX-02	11	89	170
2019	CX	15	85	399
2019	CX-01	17	83	138
2019	CX-02	15	85	185
2018	CX	15	85	301
2018	CX-01	13	87	97
2018	CX-02	16	84	159

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	28	72	325
2020	CX-01	18	82	102
2020	CX-02	28	72	170
2019	CX	25	75	398
2019	CX-01	19	81	138
2019	CX-02	30	70	185
2018	CX	23	77	301
2018	CX-01	11	89	98
2018	CX-02	29	71	158

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	17	83	325
2020	CX-01	11	89	102
2020	CX-02	22	78	170
2019	CX	17	83	398
2019	CX-01	15	85	138
2019	CX-02	19	81	185
2018	CX	17	83	301
2018	CX-01	7	93	98
2018	CX-02	24	76	158

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	5	95	325
2020	CX-01	6	94	102
2020	CX-02	6	94	170
2019	CX	6	94	398
2019	CX-01	7	93	138
2019	CX-02	5	95	185
2018	CX	4	96	301
2018	CX-02	5	95	158
2018	CX-03	0	100	11

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	25	75	325
2020	CX-01	26	74	102
2020	CX-02	31	69	170
2019	CX	24	76	398
2019	CX-01	30	70	138
2019	CX-02	25	75	185
2018	CX	24	76	301
2018	CX-01	15	85	98
2018	CX-02	32	68	158

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	9	91	325
2020	CX-01	8	92	102
2020	CX-02	11	89	170
2019	CX	7	93	398
2019	CX-01	7	93	138
2019	CX-02	9	91	185
2018	CX	6	94	301
2018	CX-02	8	92	158
2018	CX-03	0	100	11

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	9	91	325
2020	CX-01	13	87	102
2020	CX-02	8	92	170
2019	CX	7	93	398
2019	CX-01	9	91	138
2019	CX-02	6	94	185
2018	CX	7	93	301
2018	CX-02	12	88	158
2018	CX-04	0	100	22

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	12	88	325
2020	CX-01	9	91	102
2020	CX-02	15	85	170
2019	CX	14	86	398
2019	CX-01	14	86	138
2019	CX-02	15	85	185
2018	CX	13	87	301
2018	CX-01	12	88	98
2018	CX-02	13	87	158

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	10	90	325
2020	CX-01	10	90	102
2020	CX-02	12	88	170
2019	CX	11	89	398
2019	CX-01	14	86	138
2019	CX-02	9	91	185
2018	CX	8	92	301
2018	CX-01	6	94	98
2018	CX-02	9	91	158

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	45	55	325
2020	CX-01	58	42	102
2020	CX-02	40	60	170
2019	CX	45	55	398
2019	CX-01	45	55	138
2019	CX-02	42	58	185
2018	CX	49	51	301
2018	CX-01	62	38	98
2018	CX-02	41	59	158

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	5	95	295
2020	CX-01	6	94	89
2020	CX-02	6	94	156
2019	CX	5	95	341
2019	CX-01	6	94	114
2019	CX-02	6	94	162
2018	CX	6	94	277
2018	CX-01	6	94	95
2018	CX-02	4	96	139

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	8	92	295
2020	CX-01	11	89	89
2020	CX-02	8	92	156
2019	CX	8	92	341
2019	CX-01	12	88	114
2019	CX-02	4	96	162
2018	CX	5	95	277
2018	CX-01	7	93	95
2018	CX-02	4	96	139

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	4	96	295
2020	CX-02	4	96	156
2019	CX	4	96	341
2019	CX-01	6	94	114
2019	CX-02	3	97	162
2018	CX	3	97	277

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	2	98	295
2020	CX-02	3	97	156
2019	CX	2	98	341
2019	CX-01	5	95	114

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	2	98	295

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CX	3	97	341
2019	CX-02	4	96	162
2018	CX	3	97	277
2018	CX-02	4	96	139

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	2	98	295
2020	CX-01	0	100	89
2020	CX-02	4	96	156
2019	CX	2	98	341
2019	CX-01	0	100	114
2018	CX	3	97	277

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	12	88	295
2020	CX-01	12	88	89
2020	CX-02	11	89	156
2019	CX	10	90	341
2019	CX-01	10	90	114
2019	CX-02	10	90	162
2018	CX	9	91	277
2018	CX-01	6	94	95
2018	CX-02	12	88	139

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	14	86	295
2020	CX-01	13	87	89
2020	CX-02	15	85	156
2019	CX	11	89	341
2019	CX-01	13	87	114
2019	CX-02	11	89	162
2018	CX	12	88	277
2018	CX-01	8	92	95
2018	CX-02	14	86	139

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	35	65	295
2020	CX-01	35	65	89
2020	CX-02	35	65	156
2019	CX	38	62	341
2019	CX-01	41	59	114
2019	CX-02	35	65	162
2018	CX	32	68	277
2018	CX-01	29	71	95
2018	CX-02	33	67	139

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	13	87	295
2020	CX-01	11	89	89
2020	CX-02	13	87	156
2019	CX	12	88	341
2019	CX-01	11	89	114
2019	CX-02	10	90	162
2018	CX	13	87	277
2018	CX-01	13	87	95
2018	CX-02	13	87	139

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	52	48	295
2020	CX-01	55	45	89
2020	CX-02	48	52	156
2019	CX	49	51	341
2019	CX-01	46	54	114
2019	CX-02	50	50	162
2018	CX	44	56	277
2018	CX-01	44	56	95
2018	CX-02	42	58	139
2018	CX-03	50	50	10

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	4	96	295
2020	CX-02	4	96	156
2019	CX	4	96	341
2019	CX-02	4	96	162
2018	CX	3	97	277
2018	CX-02	4	96	139

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	68	32	295
2020	CX-01	71	29	89
2020	CX-02	68	32	156
2019	CX	71	29	341
2019	CX-01	74	26	114
2019	CX-02	69	31	162
2018	CX	70	30	277
2018	CX-01	65	35	95
2018	CX-02	76	24	139
2018	CX-03	50	50	10

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	4	96	295
2019	CX	4	96	341
2019	CX-02	5	95	162
2018	CX	4	96	277
2018	CX-03	0	100	10

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	12	88	295
2020	CX-01	15	85	89
2020	CX-02	12	88	156
2019	CX	12	88	341
2019	CX-01	9	91	114
2019	CX-02	14	86	162
2018	CX	14	86	277
2018	CX-01	17	83	95
2018	CX-02	12	88	139

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	8	17	28	14	20	10	3	29	39	1505
2020	CX-01	6	14	29	13	24	12	3	24	43	500
2020	CX-02	5	13	30	16	22	11	3	21	45	650
2020	CX-03	16	31	16	11	11	13	0	55	26	62
2020	CX-04	15	30	26	12	11	5	1	48	25	270
2019	CX	8	18	28	13	22	9	2	29	40	1790
2019	CX-01	6	15	28	15	23	11	2	24	43	650
2019	CX-02	7	16	29	14	25	8	2	25	43	768
2019	CX-03	20	20	24	15	11	7	4	44	29	46
2019	CX-04	14	31	25	11	12	5	1	48	25	274
2018	CX	6	17	31	13	24	7	1	25	41	1282
2018	CX-01	7	14	32	15	23	7	1	23	42	455
2018	CX-02	4	13	32	13	29	7	1	19	46	555
2018	CX-03	11	24	28	6	24	5	2	37	32	48
2018	CX-04	9	31	30	12	12	6	1	42	26	163
2017	CX	5	19	29	11	21	11	3	28	38	1759
2017	CX-01	5	15	29	11	22	15	4	24	40	638
2017	CX-02	4	17	31	13	23	10	2	24	41	827
2014	CX	8	22	29	12	12	14	2	36	29	2854
2014	CX-01	7	23	29	10	11	16	3	38	26	1184
2014	CX-02	6	19	29	15	15	14	2	30	36	1210

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	11	22	25	15	19	5	1	36	37	1500
2020	CX-01	8	19	28	14	24	6	1	29	41	499
2020	CX-02	8	20	26	17	22	5	2	30	42	647
2020	CX-03	19	35	18	13	8	6	0	59	22	63
2020	CX-04	23	32	20	12	9	3	0	58	22	268
2019	CX	12	23	25	13	20	5	1	37	36	1779
2019	CX-01	9	19	29	14	22	6	1	30	39	646
2019	CX-02	10	22	25	15	23	5	1	33	40	763
2019	CX-03	28	24	24	11	11	2	0	53	22	46
2019	CX-04	21	38	19	9	10	2	0	61	20	272
2018	CX	9	24	27	14	23	3	1	34	38	1279
2018	CX-01	10	21	27	15	25	2	1	32	40	452
2018	CX-02	6	22	28	14	26	3	1	29	42	555
2018	CX-03	22	22	26	13	15	3	0	44	29	48
2018	CX-04	16	35	24	13	8	3	1	53	22	164
2017	CX	8	23	28	13	20	7	2	34	36	1757
2017	CX-01	7	20	27	13	21	9	3	31	38	638
2017	CX-02	6	20	30	15	22	6	1	28	40	824
2014	CX	11	29	28	12	12	8	1	43	27	2847
2014	CX-01	10	30	28	11	12	9	1	45	25	1180
2014	CX-02	8	25	28	15	15	9	1	37	33	1210

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	12	88	1497
2020	CX-01	14	86	493
2020	CX-02	13	87	644
2020	CX-03	3	97	64
2020	CX-04	12	88	273

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	22	78	1510
2020	CX-01	23	77	499
2020	CX-02	24	76	650
2020	CX-03	13	87	64
2020	CX-04	20	80	274
2019	CX	26	74	1785
2019	CX-01	24	76	650
2019	CX-02	30	70	763
2019	CX-03	17	83	46
2019	CX-04	19	81	276
2017	CX	27	73	1756
2017	CX-01	27	73	636
2017	CX-02	29	71	827
2014	CX	20	80	2849
2014	CX-01	17	83	1180
2014	CX-02	24	76	1210

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	56	44	334
2020	CX-01	50	50	113
2020	CX-02	57	43	155

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	77	23	335
2020	CX-01	73	27	114
2020	CX-02	78	22	155
2019	CX	77	23	464
2019	CX-01	77	23	158
2019	CX-02	78	22	229
2017	CX	73	27	472
2017	CX-01	73	27	170
2017	CX-02	71	29	242
2014	CX	74	26	576
2014	CX-01	73	27	204
2014	CX-02	76	24	291

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	33	33	14	12	9	0	0	66	20	258
2020	CX-01	30	28	18	11	13	0	0	58	24	83
2020	CX-02	34	36	11	12	7	0	0	70	19	121
2019	CX	37	30	11	14	8	1	0	67	22	347
2019	CX-01	32	29	14	8	16	0	0	61	24	119
2019	CX-02	38	31	10	17	4	0	0	69	21	171
2017	CX	34	40	9	9	6	0	1	75	16	344
2017	CX-01	32	43	12	6	5	0	1	76	11	124
2017	CX-02	35	40	7	10	8	0	1	75	18	171
2014	CX	39	36	9	9	8	0	0	75	16	425
2014	CX-01	39	36	11	7	7	0	0	74	14	149
2014	CX-02	38	37	7	9	9	0	0	75	18	219

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	19	28	16	16	16	3	3	50	34	1510
2020	CX-01	14	22	18	18	21	4	2	38	42	500
2020	CX-02	18	28	15	17	16	3	3	48	36	650
2020	CX-03	34	36	11	10	3	3	3	74	14	63
2020	CX-04	30	33	13	12	9	1	1	65	22	274

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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	10	20	16	21	31	2	0	30	54	1509
2020	CX-01	6	15	14	22	39	3	1	22	64	499
2020	CX-02	6	18	15	23	36	2	0	25	60	651
2020	CX-03	19	35	5	25	11	5	0	57	38	64
2020	CX-04	22	26	23	16	11	1	0	49	28	273

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	10	27	17	23	22	37	46	1508
2020	CX-01	7	24	19	21	28	31	50	499
2020	CX-02	9	25	18	25	23	34	48	651
2020	CX-03	19	41	10	19	11	60	31	63
2020	CX-04	14	31	16	25	13	46	38	272

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	10	26	18	21	24	1	36	46	1505
2020	CX-01	5	21	20	20	32	1	27	52	495
2020	CX-02	9	24	16	25	26	1	33	51	652
2020	CX-03	16	41	16	16	11	0	57	27	64
2020	CX-04	16	34	21	18	11	0	50	29	272

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	12	33	21	17	17	1	46	34	1498
2020	CX-01	7	28	24	16	23	1	36	40	494
2020	CX-02	10	32	20	21	16	1	42	37	646
2020	CX-03	25	40	16	13	6	0	65	19	64
2020	CX-04	23	41	18	10	8	0	64	18	271

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	12	28	23	17	17	1	1	41	35	1501
2020	CX-01	7	22	27	16	24	2	2	31	42	499
2020	CX-02	10	27	23	19	18	1	1	38	38	645
2020	CX-03	27	41	15	13	3	2	0	69	16	64
2020	CX-04	22	37	20	14	5	0	0	60	20	270

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	36	18	15	2	5	16	8	71	10	1501
2020	CX-01	31	16	17	2	7	19	8	64	13	500
2020	CX-02	33	18	15	3	5	17	8	68	12	644
2020	CX-03	56	18	6	2	2	11	5	89	4	63
2020	CX-04	48	20	11	1	3	9	7	82	4	271

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	13	28	19	17	20	2	0	43	38	1499
2020	CX-01	8	25	21	16	27	3	0	34	45	497
2020	CX-02	9	30	17	20	21	2	0	40	42	647
2020	CX-03	26	41	16	6	6	3	2	70	14	63
2020	CX-04	26	30	19	15	10	1	1	56	25	270

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	20	28	16	14	22	1	0	48	36	1497
2020	CX-01	12	24	19	15	29	1	0	36	45	498
2020	CX-02	16	28	15	16	25	1	0	44	41	644
2020	CX-03	52	28	4	11	5	0	0	81	16	64
2020	CX-04	33	35	15	8	9	0	1	68	17	268

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	14	24	17	18	27	0	38	45	1497
2020	CX-01	7	18	21	18	35	0	26	54	497
2020	CX-02	10	22	15	22	31	0	32	53	644
2020	CX-03	27	38	15	16	5	0	65	21	64
2020	CX-04	32	35	14	10	8	1	67	18	269

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	15	85	268
2020	CX-04	15	85	259

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	10	25	23	30	13	0	0	35	43	40

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	12	32	20	19	16	1	45	35	1508
2020	CX-01	9	27	22	19	22	1	36	42	497
2020	CX-02	10	31	19	21	18	1	41	40	652
2020	CX-03	24	43	14	16	3	0	67	19	64
2020	CX-04	19	42	19	13	6	0	61	19	272
2019	CX	10	34	20	18	17	1	44	35	1785
2019	CX-01	9	29	21	20	19	2	39	40	651
2019	CX-02	7	35	20	18	19	0	42	37	763
2019	CX-03	22	50	13	11	4	0	72	15	46
2019	CX-04	16	44	19	13	7	0	61	20	273
2018	CX	9	34	19	18	19	0	44	37	1283
2018	CX-01	9	32	20	20	18	1	41	38	454
2018	CX-02	8	32	17	18	24	0	40	42	555
2018	CX-03	14	46	8	25	6	0	61	31	50
2018	CX-04	15	45	24	12	5	0	59	17	164
2017	CX	8	35	18	17	21	1	44	38	1760
2017	CX-01	7	33	19	17	22	2	41	40	637
2017	CX-02	6	34	16	18	24	1	41	43	827

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	16	23	15	16	29	1	39	46	1509
2020	CX-01	12	17	17	17	35	2	29	54	501
2020	CX-02	11	23	15	17	31	1	35	49	648
2020	CX-03	40	27	9	16	8	0	67	24	64
2020	CX-04	27	30	13	13	15	1	58	29	273

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	19	23	24	10	18	6	1	44	30	1499
2020	CX-01	12	19	27	12	23	6	1	34	38	498
2020	CX-02	16	22	24	10	20	7	1	41	33	644
2020	CX-03	45	26	16	5	3	5	0	74	8	63
2020	CX-04	30	31	19	8	8	3	0	63	17	271

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	6	12	13	20	48	1	18	69	1504
2020	CX-01	4	8	10	20	56	1	12	78	498
2020	CX-02	3	10	12	21	53	0	13	75	645
2020	CX-03	25	35	16	13	11	0	60	24	64
2020	CX-04	10	19	17	22	31	1	29	54	274
2019	CX	4	11	13	23	48	1	15	72	1793
2019	CX-01	3	7	11	23	55	1	10	79	652
2019	CX-02	3	10	14	23	50	1	13	73	767
2019	CX-03	22	26	20	22	11	0	48	33	46
2019	CX-04	6	17	16	28	32	1	23	60	276
2018	CX	4	12	11	21	51	0	16	73	1283
2018	CX-01	3	10	10	23	53	0	13	77	454
2018	CX-02	2	9	12	18	58	0	12	76	555
2018	CX-03	17	32	8	14	29	0	48	43	50
2018	CX-04	5	19	13	30	34	0	24	63	164
2017	CX	2	10	13	21	53	1	13	74	1762
2017	CX-01	3	9	12	20	55	1	12	76	636
2017	CX-02	2	9	11	21	57	1	11	79	830

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	16	41	18	20	5	1	57	25	268
2020	CX-04	15	41	18	19	5	1	57	25	259
2019	CX	11	44	18	16	10	0	56	26	261
2019	CX-04	11	44	18	16	10	0	55	27	251

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	11	18	25	19	26	0	30	46	1512
2020	CX-01	11	16	24	22	28	0	27	50	501
2020	CX-02	8	15	25	21	31	0	24	52	651
2020	CX-03	26	27	23	14	10	0	53	24	63
2020	CX-04	16	27	26	13	18	1	43	31	274

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	17	22	20	15	24	0	0	40	39	1507
2020	CX-01	15	20	19	17	28	0	1	35	45	498
2020	CX-02	18	22	22	15	23	0	0	39	39	650
2020	CX-03	28	25	15	10	23	0	0	53	33	62
2020	CX-04	20	27	21	12	20	0	0	47	32	274
2019	CX	15	20	19	14	31	0	1	35	45	1793
2019	CX-01	16	18	21	14	29	1	1	34	44	650
2019	CX-02	16	20	18	15	31	0	0	36	46	770
2019	CX-03	13	24	18	9	36	0	0	38	44	45
2019	CX-04	13	20	19	12	34	0	1	34	47	276
2018	CX	12	15	17	16	39	0	0	26	56	1289
2018	CX-01	11	13	16	16	41	1	1	24	59	456
2018	CX-02	11	15	17	17	40	0	0	26	57	558
2018	CX-03	6	23	20	17	34	0	0	30	51	49
2018	CX-04	15	18	20	16	32	0	0	33	47	165
2017	CX	12	14	14	17	41	1	1	27	59	1762
2017	CX-01	11	12	15	16	43	1	1	24	61	638
2017	CX-02	11	15	13	18	41	1	1	27	60	829

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	24	30	25	10	9	0	1	55	19	1503
2020	CX-01	27	32	21	7	9	1	3	62	16	499
2020	CX-02	25	31	27	9	7	0	0	57	16	646
2020	CX-03	32	28	31	6	3	0	0	60	10	63
2020	CX-04	17	22	28	20	13	0	0	39	33	272
2019	CX	23	29	26	11	9	1	2	53	20	1793
2019	CX-01	29	31	23	7	6	1	3	63	14	652
2019	CX-02	21	31	27	10	9	1	1	53	19	767
2019	CX-03	30	37	20	9	4	0	0	67	13	46
2019	CX-04	9	20	29	24	17	0	0	29	41	276
2018	CX	22	30	27	10	8	0	2	54	19	1286
2018	CX-01	28	33	24	6	5	1	4	63	12	453
2018	CX-02	21	30	30	11	7	0	1	52	18	558
2018	CX-03	23	37	23	4	13	0	0	60	17	49
2018	CX-04	7	23	30	22	18	0	0	30	41	165
2017	CX	23	30	26	12	7	1	2	54	20	1752
2017	CX-01	29	30	23	7	5	1	5	63	12	634
2017	CX-02	21	32	26	11	8	0	1	54	19	825

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	36	27	19	7	6	0	4	67	13	1496
2020	CX-01	40	22	14	5	7	1	10	70	14	490
2020	CX-02	37	29	20	7	4	0	2	68	12	647
2020	CX-03	42	34	18	2	3	0	2	77	5	63
2020	CX-04	24	31	26	10	8	0	1	56	18	273
2019	CX	30	29	20	8	8	1	5	62	16	1769
2019	CX-01	36	26	14	5	7	1	10	70	13	640
2019	CX-02	28	32	21	9	8	0	1	62	17	758
2019	CX-03	48	33	13	2	4	0	0	80	7	46
2019	CX-04	16	28	31	12	12	0	1	44	24	273
2018	CX	28	30	22	9	7	1	4	61	17	1267
2018	CX-01	35	28	18	6	6	1	6	68	13	448
2018	CX-02	27	32	23	9	7	0	3	60	16	550
2018	CX-03	25	30	21	11	8	0	4	58	20	49
2018	CX-04	14	31	26	19	9	0	1	46	28	161
2017	CX	28	30	20	8	8	1	5	61	17	1751
2017	CX-01	35	27	15	6	6	1	10	70	13	635
2017	CX-02	25	33	22	8	8	1	3	60	17	824

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	16	18	22	19	25	0	1	34	44	1505
2020	CX-01	14	17	21	17	29	1	1	32	47	500
2020	CX-02	17	19	21	18	25	0	0	36	43	649
2020	CX-03	26	13	29	18	13	0	0	40	31	62
2020	CX-04	13	18	23	25	20	0	1	32	45	272
2019	CX	11	17	22	18	31	0	1	29	49	1789
2019	CX-01	13	17	22	18	28	1	1	31	47	650
2019	CX-02	10	18	21	17	33	0	1	28	50	767
2019	CX-03	18	29	29	7	18	0	0	47	24	45
2019	CX-04	7	13	24	21	35	0	0	21	56	275
2018	CX	12	20	20	18	28	0	1	33	47	1280
2018	CX-01	14	22	20	16	24	1	2	37	42	456
2018	CX-02	11	19	20	18	31	0	1	30	50	551
2018	CX-03	11	19	25	23	19	0	2	31	43	49
2018	CX-04	7	18	19	27	29	0	0	25	56	165
2017	CX	14	22	25	17	18	1	2	38	36	1754
2017	CX-01	16	22	25	16	16	1	3	40	34	637
2017	CX-02	13	25	25	17	18	1	1	38	36	821

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	30	21	17	13	17	0	1	52	30	1500
2020	CX-01	22	23	17	13	22	1	2	46	36	498
2020	CX-02	30	19	18	14	17	0	1	50	32	646
2020	CX-03	53	21	13	3	3	0	6	79	7	63
2020	CX-04	37	22	17	11	10	0	1	61	22	270
2019	CX	29	24	18	11	16	1	2	54	28	1783
2019	CX-01	29	23	16	10	18	1	3	54	29	649
2019	CX-02	25	24	20	12	18	0	2	50	30	763
2019	CX-03	57	28	9	0	2	0	4	89	2	46
2019	CX-04	30	26	19	14	9	0	2	57	23	273
2018	CX	30	24	19	10	14	0	2	56	24	1279
2018	CX-01	29	27	20	8	14	1	1	57	23	453
2018	CX-02	28	22	20	11	16	0	3	52	28	552
2018	CX-03	51	23	8	2	13	0	2	76	15	49
2018	CX-04	30	27	22	12	7	0	2	59	19	164
2017	CX	34	27	17	10	7	1	4	64	18	1752
2017	CX-01	36	24	18	9	6	2	5	65	16	637
2017	CX-02	31	29	17	11	9	0	3	62	21	820

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	21	21	23	16	18	0	1	42	34	1508
2020	CX-01	17	22	22	17	21	0	2	40	38	499
2020	CX-02	20	19	23	17	21	0	1	40	38	649
2020	CX-03	36	26	27	9	2	0	0	62	11	64
2020	CX-04	26	21	26	16	11	0	0	47	27	273
2019	CX	21	23	25	12	19	0	1	44	31	1786
2019	CX-01	21	20	26	12	19	0	1	42	31	646
2019	CX-02	18	22	26	12	21	0	1	40	34	767
2019	CX-03	37	33	13	9	9	0	0	70	17	46
2019	CX-04	21	30	21	13	14	0	0	51	27	275
2018	CX	17	21	26	14	21	0	1	39	35	1284
2018	CX-01	20	20	25	14	19	1	1	41	33	455
2018	CX-02	14	19	27	17	22	0	1	33	39	554
2018	CX-03	25	34	17	11	13	0	0	60	23	49
2018	CX-04	13	30	28	10	18	0	0	44	28	165
2017	CX	16	26	25	16	15	0	1	43	32	1756
2017	CX-01	19	26	24	16	14	1	1	45	30	636
2017	CX-02	14	27	25	17	17	0	1	41	34	826

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	22	21	21	13	18	5	45	32	1503
2020	CX-01	22	17	18	14	21	6	42	38	498
2020	CX-02	18	23	23	13	19	5	42	33	645
2020	CX-03	32	25	19	6	9	8	62	17	64
2020	CX-04	27	23	22	10	12	5	54	24	273

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	15	22	25	20	17	0	1	37	38	1503
2020	CX-01	16	18	22	20	22	1	1	35	43	499
2020	CX-02	11	21	27	22	18	0	0	32	41	644
2020	CX-03	21	35	27	13	5	0	0	56	17	64
2020	CX-04	18	32	25	16	9	0	1	50	25	273
2019	CX	13	23	26	17	20	1	1	36	38	1782
2019	CX-01	12	21	22	18	25	1	1	34	44	649
2019	CX-02	12	19	29	18	21	1	0	31	40	765
2019	CX-03	20	40	20	11	9	0	0	60	20	45
2019	CX-04	15	33	29	15	7	1	0	48	23	272
2018	CX	12	22	26	18	21	1	0	34	40	1279
2018	CX-01	15	20	24	19	21	1	1	35	40	454
2018	CX-02	9	20	25	19	25	1	1	30	45	553
2018	CX-03	19	32	25	11	13	0	0	51	24	49
2018	CX-04	10	29	34	16	10	1	0	40	26	164
2017	CX	10	23	28	20	17	1	1	34	38	1755
2017	CX-01	12	23	26	19	17	1	1	36	38	634
2017	CX-02	8	20	30	21	19	1	1	28	41	827

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	13	20	23	20	23	1	1	33	43	1497
2020	CX-01	16	16	19	19	28	1	0	33	48	498
2020	CX-02	9	19	26	21	23	1	1	29	44	639
2020	CX-03	19	35	21	13	9	2	2	56	23	64
2020	CX-04	14	24	24	23	15	0	1	38	38	273
2019	CX	12	21	24	19	22	1	1	34	42	1783
2019	CX-01	12	20	20	20	25	1	2	33	46	649
2019	CX-02	11	21	25	20	22	1	1	33	42	766
2019	CX-03	22	36	18	13	11	0	0	58	24	45
2019	CX-04	11	24	30	18	15	1	0	35	34	271
2018	CX	11	21	25	19	23	0	1	32	42	1281
2018	CX-01	13	18	27	18	23	1	1	32	41	455
2018	CX-02	9	19	25	19	27	0	1	29	46	552
2018	CX-03	21	31	19	19	10	0	0	52	29	50
2018	CX-04	10	27	26	20	17	0	0	37	37	164
2017	CX	11	24	25	20	18	1	1	36	39	1754
2017	CX-01	14	23	22	19	19	2	1	38	39	634
2017	CX-02	9	24	26	21	19	1	1	33	40	827

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	16	21	23	18	21	1	1	37	40	1494
2020	CX-01	16	18	20	18	27	1	1	34	46	495
2020	CX-02	13	20	25	19	21	1	0	34	41	641
2020	CX-03	35	24	21	11	6	0	2	61	18	63
2020	CX-04	19	27	24	17	12	0	0	47	30	272
2019	CX	15	22	26	15	20	1	1	37	36	1780
2019	CX-01	13	20	22	15	26	1	1	35	42	647
2019	CX-02	14	20	27	16	21	0	0	35	37	764
2019	CX-03	33	27	22	9	9	0	0	60	18	45
2019	CX-04	18	29	29	14	8	1	0	48	22	272
2018	CX	13	23	25	17	21	0	1	36	38	1272
2018	CX-01	13	20	25	18	22	1	1	34	41	449
2018	CX-02	12	23	25	17	24	0	0	34	41	551
2018	CX-03	23	36	21	11	10	0	0	58	21	50
2018	CX-04	10	29	30	19	11	0	0	40	30	163
2017	CX	13	25	23	19	18	1	1	39	37	1753
2017	CX-01	15	23	23	17	18	2	1	40	36	633
2017	CX-02	11	25	23	21	19	1	1	36	40	826

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	19	18	19	17	27	0	0	37	44	1495
2020	CX-01	17	16	18	16	32	0	1	33	49	495
2020	CX-02	16	17	20	17	30	1	0	33	48	641
2020	CX-03	32	27	24	9	8	0	0	59	17	64
2020	CX-04	26	21	19	19	14	0	1	48	34	273
2019	CX	17	21	21	15	26	1	1	38	41	1779
2019	CX-01	15	20	20	15	29	1	1	35	45	646
2019	CX-02	14	21	21	16	27	0	1	35	44	765
2019	CX-03	33	24	13	16	13	0	0	58	29	45
2019	CX-04	24	25	23	12	15	1	0	49	27	271

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	29	26	21	10	12	1	1	56	23	1500
2020	CX-01	30	26	18	9	15	1	1	57	24	498
2020	CX-02	27	26	21	10	13	1	1	55	24	642
2020	CX-03	43	34	14	5	5	0	0	76	9	64
2020	CX-04	24	25	25	16	9	0	1	50	25	274

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	26	27	21	11	13	1	1	54	24	1494
2020	CX-01	33	26	18	9	12	1	2	60	22	498
2020	CX-02	25	28	21	11	13	0	1	54	25	637
2020	CX-03	41	29	17	8	3	0	2	71	11	64
2020	CX-04	13	28	30	14	15	0	0	41	29	272
2019	CX	26	28	23	11	10	1	2	55	21	1770
2019	CX-01	29	28	20	9	10	1	3	59	21	646
2019	CX-02	25	29	24	10	11	1	1	55	21	756
2019	CX-03	36	29	27	7	2	0	0	64	9	45
2019	CX-04	19	27	26	16	11	1	0	47	27	272
2018	CX	22	33	21	11	11	0	1	56	22	1273
2018	CX-01	26	35	18	8	12	1	2	62	20	452
2018	CX-02	21	33	23	12	11	0	0	54	23	551
2018	CX-03	29	50	11	4	6	0	0	79	10	50
2018	CX-04	13	24	30	19	14	0	0	37	33	162
2017	CX	24	31	21	11	10	1	2	57	21	1746
2017	CX-01	30	29	21	8	8	2	3	62	17	632
2017	CX-02	24	32	21	11	9	1	2	57	21	820

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	24	22	24	16	13	0	0	46	29	1494
2020	CX-01	21	22	25	15	16	0	1	43	31	492
2020	CX-02	20	19	27	18	15	0	0	40	33	646
2020	CX-03	40	32	13	13	2	0	0	73	14	63
2020	CX-04	33	27	19	12	7	0	1	62	20	270
2019	CX	23	25	24	11	16	0	1	48	28	1774
2019	CX-01	21	23	24	12	18	1	1	45	30	645
2019	CX-02	22	23	24	12	18	0	1	45	31	761
2019	CX-03	38	27	13	9	13	0	0	64	22	45
2019	CX-04	29	32	21	9	9	1	0	61	18	272
2018	CX	25	25	21	14	14	0	0	50	28	1271
2018	CX-01	23	23	21	16	16	0	0	46	33	454
2018	CX-02	25	25	21	14	15	0	0	50	29	545
2018	CX-03	30	38	19	6	6	0	0	68	13	49
2018	CX-04	28	28	26	12	6	0	1	56	19	163
2017	CX	23	26	23	15	12	0	1	49	28	1762
2017	CX-01	22	24	22	16	14	1	1	47	30	638
2017	CX-02	21	26	24	16	13	0	1	47	29	828

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	35	30	18	8	7	1	1	67	15	1493
2020	CX-01	34	29	18	8	9	1	2	64	17	491
2020	CX-02	34	31	18	9	8	0	0	65	17	646
2020	CX-03	35	30	22	11	2	0	0	65	13	64
2020	CX-04	40	33	17	5	4	0	1	74	9	269

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	49	22	12	5	7	1	4	74	13	1494
2020	CX-01	43	22	13	7	10	2	4	68	18	493
2020	CX-02	48	22	13	4	9	1	4	73	13	647
2020	CX-03	55	15	13	5	2	0	11	79	7	64
2020	CX-04	59	25	9	3	2	0	2	86	5	267
2019	CX	45	20	12	5	11	2	5	69	18	1773
2019	CX-01	40	18	12	6	14	3	5	64	22	649
2019	CX-02	43	20	14	4	12	1	6	68	17	759
2019	CX-03	57	30	2	0	5	0	7	93	5	44
2019	CX-04	57	21	9	6	5	1	1	79	12	269
2018	CX	42	22	15	6	11	1	2	67	18	1272
2018	CX-01	39	23	14	8	13	2	2	64	21	451
2018	CX-02	42	21	16	5	12	1	2	66	18	547
2018	CX-03	48	33	8	4	6	0	0	81	10	50
2018	CX-04	49	21	16	7	4	1	2	73	11	164

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	43	20	13	9	14	1	1	63	24	1498
2020	CX-01	42	19	14	10	13	1	1	62	24	494
2020	CX-02	37	20	13	9	18	1	1	59	28	646
2020	CX-03	62	13	8	8	5	2	3	78	13	64
2020	CX-04	50	21	12	7	10	0	0	71	17	271
2019	CX	37	21	16	10	14	1	1	60	24	1781
2019	CX-01	38	20	16	10	14	0	2	59	24	649
2019	CX-02	34	21	17	11	15	1	1	56	27	765
2019	CX-03	51	24	11	7	4	0	2	77	11	45
2019	CX-04	44	23	14	7	10	1	0	68	18	270
2018	CX	31	20	20	12	16	1	1	51	28	1276
2018	CX-01	35	18	18	11	16	1	1	54	27	455
2018	CX-02	26	19	20	15	18	1	1	46	33	548
2018	CX-03	38	19	25	4	14	0	0	57	19	50
2018	CX-04	33	26	21	7	12	0	0	60	19	163
2017	CX	31	25	17	12	13	1	1	57	25	1757
2017	CX-01	34	23	16	11	13	2	2	58	25	636
2017	CX-02	27	24	19	13	15	0	1	52	28	825

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	37	30	17	7	8	0	1	67	15	1497
2020	CX-01	38	30	16	7	8	1	0	69	15	495
2020	CX-02	33	31	20	7	8	0	1	64	16	644
2020	CX-03	47	24	21	3	3	0	2	73	6	64
2020	CX-04	40	30	15	9	6	0	0	70	15	272
2019	CX	32	34	18	7	8	1	1	66	15	1773
2019	CX-01	35	31	17	7	9	0	1	66	17	647
2019	CX-02	30	36	17	7	8	1	0	67	16	762
2019	CX-03	27	40	22	9	2	0	0	67	11	45
2019	CX-04	32	35	21	8	4	0	0	67	12	268
2018	CX	27	33	19	10	10	0	0	60	20	1283
2018	CX-01	26	37	17	9	9	0	0	64	18	454
2018	CX-02	27	29	21	11	12	0	1	56	23	555
2018	CX-03	31	37	11	13	9	0	0	68	22	48
2018	CX-04	28	35	22	9	5	0	1	63	15	165
2017	CX	25	36	18	10	9	1	1	62	19	1761
2017	CX-01	27	36	17	8	8	1	1	65	17	637
2017	CX-02	23	36	19	12	9	0	1	59	21	828

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	33	23	16	10	17	0	0	56	27	1492
2020	CX-01	32	20	17	10	21	1	0	52	31	492
2020	CX-02	26	25	17	12	19	0	0	51	31	643
2020	CX-03	58	18	11	10	3	0	0	76	13	63
2020	CX-04	47	22	14	6	11	0	0	69	17	271
2019	CX	30	23	17	12	17	1	1	53	30	1767
2019	CX-01	29	21	16	13	19	0	2	52	32	642
2019	CX-02	25	23	19	12	19	1	1	49	32	761
2019	CX-03	51	24	11	7	4	0	2	77	11	45
2019	CX-04	39	28	13	10	9	0	0	68	19	268
2018	CX	23	23	19	12	22	0	0	46	34	1275
2018	CX-01	24	23	19	11	22	0	1	48	33	450
2018	CX-02	19	20	20	15	25	0	1	39	40	552
2018	CX-03	33	41	6	9	11	0	0	74	19	48
2018	CX-04	28	31	21	8	12	0	0	59	21	165
2017	CX	25	28	18	13	15	0	1	53	29	1757
2017	CX-01	27	27	18	12	14	1	1	55	26	634
2017	CX-02	18	28	20	15	18	0	1	47	33	827

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	49	14	8	2	3	1	24	83	6	1493
2020	CX-01	54	10	4	1	3	1	27	90	5	495
2020	CX-02	49	12	7	1	1	0	31	88	3	642
2020	CX-03	52	14	6	2	0	0	26	89	2	64
2020	CX-04	35	30	19	7	6	0	3	67	13	269
2019	CX	48	14	8	3	3	1	22	80	9	1756
2019	CX-01	52	10	4	3	3	0	29	87	7	633
2019	CX-02	51	12	7	2	3	1	24	85	6	758
2019	CX-03	56	16	9	4	0	0	16	84	5	45
2019	CX-04	29	30	24	8	7	0	1	60	15	269
2018	CX	46	14	8	3	3	0	25	81	9	1263
2018	CX-01	50	10	6	0	2	0	32	88	4	450
2018	CX-02	48	12	5	3	3	1	27	84	9	543
2018	CX-03	49	24	2	4	2	0	18	89	8	47
2018	CX-04	26	28	25	12	9	0	0	55	21	163
2017	CX	41	18	9	3	3	1	25	80	9	1754
2017	CX-01	43	13	6	2	2	1	32	85	6	635
2017	CX-02	43	17	7	2	4	1	26	82	8	824

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	51	24	11	5	5	1	3	78	11	1510
2020	CX-01	52	21	11	5	7	1	3	76	13	500
2020	CX-02	47	26	12	7	5	1	3	76	12	650
2020	CX-03	59	22	8	3	2	0	6	86	5	64
2020	CX-04	58	25	10	4	1	0	3	85	5	273
2019	CX	51	24	11	4	4	1	4	79	9	1765
2019	CX-01	51	21	11	5	5	1	5	77	11	643
2019	CX-02	48	26	12	5	4	1	5	78	9	759
2019	CX-03	62	16	13	0	4	0	4	81	5	45
2019	CX-04	58	27	7	4	1	1	1	87	5	267
2018	CX	48	24	14	4	4	0	6	77	9	1277
2018	CX-01	46	25	13	3	5	0	8	77	9	452
2018	CX-02	45	24	15	5	5	1	6	73	10	552
2018	CX-03	52	30	9	3	2	0	4	86	5	48
2018	CX-04	62	20	13	3	1	0	1	82	4	164
2017	CX	44	29	11	4	4	1	7	80	8	1743
2017	CX-01	44	25	13	3	5	1	8	76	9	632
2017	CX-02	41	32	10	4	4	1	8	80	9	818

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	75	13	4	2	2	0	3	91	5	1512
2020	CX-01	73	13	4	3	2	1	4	90	5	499
2020	CX-02	75	15	4	1	2	0	2	93	3	652
2020	CX-03	64	9	9	3	9	0	5	77	13	64
2020	CX-04	78	11	3	4	1	0	2	92	5	274
2019	CX	74	12	4	2	2	1	4	91	5	1770
2019	CX-01	73	11	4	3	2	1	5	90	6	647
2019	CX-02	74	13	5	1	2	1	4	91	4	758
2019	CX-03	70	7	9	7	5	0	2	79	12	44
2019	CX-04	81	11	2	2	2	0	1	93	4	270
2018	CX	71	15	5	2	3	0	5	90	5	1281
2018	CX-01	69	16	4	2	3	0	7	91	5	454
2018	CX-02	71	14	6	1	3	0	5	90	4	553
2018	CX-03	74	18	2	2	2	0	2	93	4	48
2018	CX-04	76	16	4	1	1	0	2	94	2	165
2017	CX	67	16	6	2	2	1	6	89	4	1758
2017	CX-01	64	17	7	2	2	1	7	89	4	636
2017	CX-02	67	16	6	2	2	0	6	89	5	826

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	45	28	14	7	4	0	1	74	11	1504
2020	CX-01	45	24	15	6	6	0	2	71	13	495
2020	CX-02	43	30	13	7	4	0	1	75	12	649
2020	CX-03	51	26	21	3	0	0	0	76	3	64
2020	CX-04	47	31	14	6	2	0	1	79	8	273
2019	CX	48	29	14	4	3	1	2	79	7	1766
2019	CX-01	48	29	13	4	4	1	2	79	8	644
2019	CX-02	45	30	15	4	3	1	2	77	8	758
2019	CX-03	51	33	9	0	4	0	2	86	5	45
2019	CX-04	54	27	12	3	2	0	1	82	5	268
2018	CX	45	28	15	5	4	0	2	75	10	1274
2018	CX-01	47	25	15	4	5	0	3	75	9	452
2018	CX-02	43	30	16	6	4	0	2	74	10	550
2018	CX-03	44	31	18	0	7	0	0	76	7	47
2018	CX-04	46	31	15	6	2	1	0	77	8	165
2017	CX	42	31	14	5	4	1	3	77	9	1756
2017	CX-01	44	31	12	5	4	1	4	78	9	634
2017	CX-02	39	33	15	5	4	0	4	75	9	826

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	16	28	28	15	13	0	44	28	1504
2020	CX-01	16	28	25	15	15	0	44	31	499
2020	CX-02	13	24	31	18	14	0	37	32	648
2020	CX-03	25	35	24	9	6	0	60	16	64
2020	CX-04	19	35	26	8	11	1	54	19	271

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	7	20	34	24	15	0	0	27	39	1506
2020	CX-01	6	18	32	26	17	1	0	25	43	501
2020	CX-02	5	18	36	26	15	0	0	23	41	647
2020	CX-03	19	38	30	11	2	0	0	57	13	64
2020	CX-04	9	23	34	22	12	0	1	32	34	272
2019	CX	7	21	35	20	15	1	0	29	36	1791
2019	CX-01	8	20	34	23	15	0	0	28	38	648
2019	CX-02	7	22	35	18	18	1	0	29	36	769
2019	CX-03	13	37	46	2	2	0	0	50	4	46
2019	CX-04	6	20	39	24	9	1	0	26	34	276
2018	CX	5	17	36	23	17	0	0	23	41	1283
2018	CX-01	4	19	36	23	16	1	0	24	40	456
2018	CX-02	6	15	34	24	21	0	0	21	45	553
2018	CX-03	15	35	36	8	6	0	0	49	15	49
2018	CX-04	4	16	44	24	12	0	0	20	36	164
2017	CX	5	17	38	22	18	1	0	22	40	1762
2017	CX-01	5	20	35	21	19	0	0	25	40	638
2017	CX-02	5	15	40	22	18	0	0	20	40	829

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	22	30	33	12	3	0	15	52	1504
2020	CX-01	23	28	33	11	4	0	16	51	497
2020	CX-02	23	31	33	11	2	0	12	55	647
2020	CX-03	6	26	34	24	10	0	34	32	63
2020	CX-04	20	31	32	11	4	0	15	52	274
2019	CX	21	27	35	12	5	0	17	48	1771
2019	CX-01	21	27	35	12	6	0	18	48	643
2019	CX-02	23	27	34	11	4	0	16	50	760
2019	CX-03	4	13	33	39	11	0	50	17	46
2019	CX-04	21	30	37	10	1	0	11	51	271
2018	CX	23	29	33	11	4	0	15	52	1270
2018	CX-01	22	28	34	12	4	0	16	50	455
2018	CX-02	27	30	32	8	3	0	11	57	545
2018	CX-03	6	17	42	24	11	0	35	23	49
2018	CX-04	23	31	33	11	3	0	13	54	160
2017	CX	18	30	37	11	4	0	15	48	1759
2017	CX-01	18	27	37	12	6	1	18	45	637
2017	CX-02	18	32	37	10	3	0	13	50	826

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	36	40	23	0	52	48	1513
2020	CX-01	33	39	28	0	54	46	501
2020	CX-02	36	40	23	1	53	47	652
2020	CX-03	40	46	14	0	53	47	64
2020	CX-04	44	40	16	0	48	52	273

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CX	28	72	547
2020	CX-01	32	68	164
2020	CX-02	30	70	229
2020	CX-03	25	75	26
2020	CX-04	19	81	119

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	24	14	16	13	24	2	6	42	40	1505
2020	CX-01	24	11	15	13	27	4	6	40	44	499
2020	CX-02	24	15	17	13	23	2	8	42	40	648
2020	CX-03	24	14	19	16	16	3	8	43	36	64
2020	CX-04	26	19	16	13	22	1	3	47	36	271
2019	CX	21	12	15	15	32	1	5	34	49	1763
2019	CX-01	20	12	13	13	35	2	5	34	52	645
2019	CX-02	21	9	17	16	32	1	5	32	50	757
2019	CX-03	22	22	18	18	18	0	2	45	36	45
2019	CX-04	19	16	19	14	29	1	3	36	44	270
2018	CX	22	9	14	14	36	1	4	33	53	1278
2018	CX-01	23	7	11	12	40	1	6	33	56	453
2018	CX-02	20	9	15	15	38	0	3	30	55	553
2018	CX-03	23	13	23	14	23	0	4	37	39	50
2018	CX-04	26	12	15	16	28	0	3	39	45	163

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	3	10	16	18	47	1	4	14	69	550
2020	CX-01	2	10	18	14	48	1	7	13	68	164
2020	CX-02	3	12	13	21	48	1	2	15	72	232
2020	CX-03	8	4	13	12	48	0	16	14	71	26
2020	CX-04	3	10	18	19	45	1	3	14	67	119

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CX	3	9	11	18	57	1	1	11	77	550
2020	CX-01	2	9	12	18	55	2	2	11	76	164
2020	CX-02	3	7	12	17	58	1	0	10	77	233
2020	CX-03	4	12	9	20	56	0	0	16	75	26
2020	CX-04	3	9	7	23	57	0	2	12	81	118

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - CX

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark