2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	40	39	11	7	3	79	10	11988
2020	CS-01	43	35	12	6	3	78	9	1474
2020	CS-02	41	38	12	6	3	79	9	4434
2020	CS-03	37	41	11	7	3	78	11	4058
2020	CS-04	38	41	11	7	3	79	10	1507
2020	CS-05	43	36	10	7	4	79	11	383
2019	CS	35	40	12	8	5	75	12	11570
2019	CS-01	40	37	12	6	5	77	10	1517
2019	CS-02	34	41	13	8	5	74	13	4266
2019	CS-03	33	42	12	8	5	75	13	3749
2019	CS-04	34	40	13	9	4	75	13	1449
2019	CS-05	43	40	8	6	3	82	10	320
2018	CS	30	43	13	8	5	74	14	9684
2018	CS-01	35	41	12	6	5	77	11	1215
2018	CS-02	29	43	14	8	5	73	13	3746
2018	CS-03	30	44	13	9	5	73	14	3166
2018	CS-04	31	44	12	9	4	75	13	1080
2018	CS-05	40	41	9	7	3	81	10	217
2017	CS	30	44	12	8	6	75	14	11294
2017	CS-01	32	44	11	8	5	77	12	1509
2017	CS-02	29	44	12	8	6	74	14	4626
2017	CS-03	30	45	11	9	5	75	14	3654
2017	CS-04	32	42	11	9	6	74	14	1144
2017	CS-05	44	43	4	5	3	88	8	220
2014	CS	27	44	13	9	7	71	16	12796
2014	CS-01	29	42	13	9	7	71	16	1929
2014	CS-02	27	44	14	9	7	71	16	5333
2014	CS-03	26	46	12	9	6	72	15	3846
2014	CS-04	25	44	11	11	8	70	19	1275
2014	CS-05	31	51	7	6	5	82	11	249

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	39	37	12	7	4	76	12	11963
2020	CS-01	41	34	14	7	4	75	12	1469
2020	CS-02	39	37	12	7	4	76	12	4430
2020	CS-03	37	39	13	7	4	76	11	4049
2020	CS-04	39	38	11	9	3	77	12	1501
2020	CS-05	45	31	11	7	5	77	13	382
2019	CS	34	38	14	8	6	72	14	11538
2019	CS-01	39	35	13	7	6	74	13	1513
2019	CS-02	33	38	15	9	6	70	14	4259
2019	CS-03	32	40	14	8	6	72	14	3737
2019	CS-04	34	37	14	9	5	72	14	1441
2019	CS-05	40	37	13	8	3	76	11	319
2018	CS	30	39	14	10	6	70	16	9699
2018	CS-01	34	37	13	8	7	72	15	1211
2018	CS-02	28	40	16	10	7	68	16	3751
2018	CS-03	31	40	14	10	6	70	15	3178
2018	CS-04	33	39	12	9	6	72	15	1083
2018	CS-05	38	39	9	8	5	78	14	217
2017	CS	27	39	15	10	8	66	18	11292
2017	CS-01	29	37	15	10	8	66	19	1510
2017	CS-02	26	39	16	10	9	65	19	4626
2017	CS-03	28	40	15	10	7	68	17	3650
2017	CS-04	28	40	13	10	8	68	18	1145
2017	CS-05	42	37	9	6	6	79	12	220

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	55	31	10	3	2	86	4	11905
2020	CS-01	56	28	11	3	2	84	5	1462
2020	CS-02	55	32	10	3	2	86	4	4409
2020	CS-03	53	32	10	3	2	86	4	4025
2020	CS-04	55	31	9	4	1	86	5	1496
2020	CS-05	62	26	7	3	2	88	5	381
2019	CS	50	34	10	3	2	84	5	11480
2019	CS-01	53	33	9	3	2	86	5	1507
2019	CS-02	49	34	11	3	2	83	6	4233
2019	CS-03	48	36	10	3	2	85	5	3726
2019	CS-04	51	33	11	3	1	84	5	1434
2019	CS-05	65	27	5	3	0	92	3	315
2018	CS	48	36	10	4	2	84	6	9647
2018	CS-01	52	32	10	4	2	85	6	1213
2018	CS-02	46	37	11	4	2	83	6	3726
2018	CS-03	48	36	10	4	2	84	6	3163
2018	CS-04	50	36	8	4	2	86	6	1076
2018	CS-05	60	33	5	2	0	93	2	216
2017	CS	49	36	10	4	2	84	6	11265
2017	CS-01	52	33	10	3	2	85	5	1502
2017	CS-02	47	36	11	4	2	83	6	4621
2017	CS-03	48	37	9	4	2	85	6	3645
2017	CS-04	51	35	8	3	2	86	6	1143
2017	CS-05	62	30	5	3	0	92	3	214
2014	CS	56	30	9	3	2	86	5	12787
2014	CS-01	58	28	9	2	2	87	4	1928
2014	CS-02	55	31	9	3	2	86	5	5325
2014	CS-03	57	30	8	3	2	87	5	3847
2014	CS-04	56	30	8	4	2	86	6	1274
2014	CS-05	65	28	4	2	0	93	3	249

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	37	10	5	2	83	7	11997
2020	CS-01	52	34	9	3	2	85	6	1474
2020	CS-02	48	36	9	4	2	84	7	4442
2020	CS-03	44	38	11	6	2	82	8	4063
2020	CS-04	40	40	11	7	2	80	9	1506
2020	CS-05	46	37	8	6	4	82	9	382
2019	CS	41	39	11	6	3	80	9	11579
2019	CS-01	50	34	10	4	3	83	7	1514
2019	CS-02	41	39	11	6	3	80	9	4273
2019	CS-03	38	40	12	6	3	79	9	3755
2019	CS-04	38	39	13	7	3	77	10	1447
2019	CS-05	44	38	11	5	2	83	7	320
2018	CS	37	41	12	7	3	78	10	9718
2018	CS-01	43	40	10	4	3	83	7	1219
2018	CS-02	37	41	12	7	3	77	10	3749
2018	CS-03	36	42	12	7	3	78	10	3188
2018	CS-04	36	42	11	8	3	78	11	1086
2018	CS-05	48	34	13	4	1	82	5	218
2017	CS	37	40	12	7	4	78	10	11257
2017	CS-01	42	39	11	4	4	81	8	1503
2017	CS-02	37	40	12	7	4	77	11	4616
2017	CS-03	36	41	12	7	4	77	10	3642
2017	CS-04	36	40	11	8	5	76	13	1142
2017	CS-05	47	38	8	4	3	85	6	215
2014	CS	35	41	13	7	4	76	11	12793
2014	CS-01	38	39	12	6	4	77	10	1928
2014	CS-02	36	40	13	7	3	77	11	5332
2014	CS-03	34	43	12	7	4	77	11	3847
2014	CS-04	33	40	15	9	4	73	12	1274
2014	CS-05	40	43	9	4	3	83	8	248

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	45	31	13	6	4	0	76	10	11942
2020	CS-01	54	26	12	4	4	1	80	8	1462
2020	CS-02	47	30	13	5	4	0	78	9	4421
2020	CS-03	42	33	14	6	4	0	75	11	4045
2020	CS-04	40	31	16	8	4	0	72	12	1502
2020	CS-05	43	32	13	6	4	1	76	11	383
2019	CS	38	32	16	8	5	1	70	13	11548
2019	CS-01	49	27	13	5	4	1	78	9	1510
2019	CS-02	38	32	16	7	5	1	71	12	4256
2019	CS-03	35	33	17	9	6	1	69	15	3745
2019	CS-04	35	32	17	11	5	0	67	16	1446
2019	CS-05	39	29	17	11	3	0	68	15	321
2018	CS	34	32	18	9	7	1	67	16	9694
2018	CS-01	42	31	15	7	5	1	74	11	1214
2018	CS-02	33	34	17	8	7	1	68	15	3737
2018	CS-03	32	32	19	10	7	1	64	17	3178
2018	CS-04	33	32	17	10	7	0	65	18	1085
2018	CS-05	40	28	19	8	4	1	69	11	219
2017	CS	31	32	18	10	8	1	63	19	11266
2017	CS-01	37	30	17	9	6	1	68	15	1504
2017	CS-02	30	33	19	9	8	1	63	17	4614
2017	CS-03	30	31	18	11	9	1	61	21	3646
2017	CS-04	29	32	17	12	10	0	61	22	1143
2017	CS-05	38	31	15	9	6	1	70	15	220
2014	CS	26	34	19	12	9	1	60	21	12796
2014	CS-01	30	33	19	9	8	1	63	18	1928
2014	CS-02	26	35	19	11	9	1	61	20	5332
2014	CS-03	25	34	19	12	9	1	59	21	3848
2014	CS-04	22	31	18	16	12	1	54	28	1274
2014	CS-05	26	33	17	17	6	0	60	24	249

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	44	33	13	6	4	0	77	10	11905
2020	CS-01	53	27	12	5	3	1	80	8	1458
2020	CS-02	46	33	13	5	3	0	79	9	4398
2020	CS-03	40	35	13	7	4	0	76	11	4034
2020	CS-04	38	33	16	8	4	0	72	12	1503
2020	CS-05	42	33	13	7	4	0	76	11	381
2019	CS	36	34	15	9	5	0	71	14	11501
2019	CS-01	46	30	13	6	4	1	77	10	1499
2019	CS-02	37	34	16	8	5	0	72	13	4244
2019	CS-03	33	36	16	9	5	0	69	15	3727
2019	CS-04	34	34	15	12	5	0	68	17	1443
2019	CS-05	39	28	18	13	2	0	67	15	320
2018	CS	32	35	17	10	6	0	67	16	9672
2018	CS-01	40	33	15	7	4	1	74	12	1209
2018	CS-02	31	37	16	9	6	0	68	16	3732
2018	CS-03	31	35	18	10	6	0	66	16	3172
2018	CS-04	32	34	16	11	7	0	66	18	1085
2018	CS-05	38	33	16	8	5	1	71	13	216
2017	CS	30	34	17	11	8	0	65	19	11281
2017	CS-01	35	34	16	9	5	0	69	15	1505
2017	CS-02	30	35	18	10	7	0	65	17	4625
2017	CS-03	29	34	17	11	9	0	63	20	3650
2017	CS-04	28	35	15	12	10	0	63	22	1142
2017	CS-05	37	33	11	12	6	0	71	18	220
2014	CS	25	36	17	13	8	0	62	21	12795
2014	CS-01	28	34	19	10	8	1	63	18	1926
2014	CS-02	26	37	17	12	8	1	63	20	5333
2014	CS-03	25	36	17	12	9	0	61	21	3847
2014	CS-04	22	33	16	17	11	0	56	28	1275
2014	CS-05	28	35	13	17	7	0	63	24	249

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	42	26	17	8	5	3	0	69	13	11976
2020	CS-01	47	21	17	7	3	4	0	72	11	1468
2020	CS-02	43	26	16	7	5	2	0	71	12	4428
2020	CS-03	40	27	17	8	5	3	0	69	13	4058
2020	CS-04	39	26	17	10	6	2	1	66	16	1509
2020	CS-05	39	24	19	9	6	2	0	65	15	382
2019	CS	35	27	18	10	7	3	0	64	17	11558
2019	CS-01	42	25	17	7	6	3	0	69	14	1511
2019	CS-02	35	27	19	10	6	3	0	64	17	4262
2019	CS-03	33	28	18	10	7	3	0	64	17	3747
2019	CS-04	34	27	19	12	6	1	0	62	19	1446
2019	CS-05	34	25	18	14	7	2	1	61	21	321
2018	CS	32	27	19	11	8	3	0	61	19	9711
2018	CS-01	36	26	18	9	7	3	0	64	17	1221
2018	CS-02	30	28	19	10	8	3	0	61	19	3744
2018	CS-03	32	27	20	11	7	2	0	60	19	3180
2018	CS-04	31	26	21	12	8	2	0	58	20	1086
2018	CS-05	40	23	18	12	6	1	0	64	18	219
2017	CS	30	26	19	11	9	4	0	59	21	11281
2017	CS-01	34	26	17	10	9	4	0	62	20	1504
2017	CS-02	29	27	20	11	9	4	0	59	21	4619
2017	CS-03	29	27	19	12	9	3	0	58	22	3655
2017	CS-04	29	25	20	12	11	3	0	56	23	1143
2017	CS-05	33	29	17	7	9	4	0	65	17	220
2014	CS	28	26	19	12	10	4	0	56	24	12791
2014	CS-01	30	24	17	11	11	5	0	58	24	1927
2014	CS-02	28	26	19	12	10	4	0	57	23	5330
2014	CS-03	28	26	20	13	10	4	0	56	23	3846
2014	CS-04	24	24	20	14	15	3	1	50	29	1274
2014	CS-05	29	26	16	14	10	3	1	58	26	249

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	55	26	11	3	2	1	2	83	5	11988
2020	CS-01	45	26	16	4	2	2	5	76	6	1476
2020	CS-02	48	29	14	4	2	1	2	80	6	4438
2020	CS-03	58	27	9	2	2	1	1	86	4	4059
2020	CS-04	69	22	6	2	1	0	0	91	2	1500
2020	CS-05	75	16	4	2	1	0	0	92	4	383
2019	CS	51	27	13	3	2	1	2	82	5	11552
2019	CS-01	43	26	16	4	4	2	5	74	9	1513
2019	CS-02	47	29	15	3	2	1	3	79	5	4263
2019	CS-03	54	28	12	3	1	1	1	84	4	3750
2019	CS-04	62	26	7	2	1	0	1	89	3	1441
2019	CS-05	70	21	5	2	1	1	1	92	3	318

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	52	30	9	5	3	1	0	82	8	11980
2020	CS-01	53	27	11	4	3	1	1	82	7	1470
2020	CS-02	51	30	10	5	3	1	0	82	8	4437
2020	CS-03	51	31	9	5	3	0	0	83	8	4058
2020	CS-04	54	30	8	5	3	0	0	84	8	1501
2020	CS-05	56	27	6	6	4	0	0	84	11	383
2019	CS	49	31	10	6	4	1	0	80	10	11511
2019	CS-01	51	29	9	5	4	1	1	82	9	1506
2019	CS-02	49	30	11	6	3	1	1	79	9	4246
2019	CS-03	48	32	10	6	4	0	0	80	10	3728
2019	CS-04	47	33	10	6	3	1	0	80	10	1444
2019	CS-05	52	31	6	6	4	1	1	84	11	320
2018	CS	44	33	11	7	4	1	0	78	11	9663
2018	CS-01	45	31	11	6	4	1	1	78	11	1210
2018	CS-02	43	34	11	7	4	1	0	77	12	3733
2018	CS-03	44	32	11	7	5	0	0	77	12	3164
2018	CS-04	44	37	9	7	3	0	0	81	9	1084
2018	CS-05	52	31	9	5	4	1	0	83	8	214
2017	CS	43	34	10	8	4	1	0	78	12	11287
2017	CS-01	44	32	10	8	4	1	1	77	13	1508
2017	CS-02	43	34	10	7	4	1	0	78	12	4626
2017	CS-03	44	34	10	7	4	1	0	78	12	3649
2017	CS-04	43	36	9	7	5	0	0	79	12	1143
2017	CS-05	50	37	6	3	5	0	0	87	8	220
2014	CS	41	34	11	8	5	0	0	76	13	12796
2014	CS-01	42	31	13	7	6	1	0	74	13	1928
2014	CS-02	41	34	11	9	5	1	0	75	14	5331
2014	CS-03	42	34	11	7	5	0	0	76	12	3849
2014	CS-04	42	36	11	7	4	0	0	78	11	1275
2014	CS-05	43	41	6	6	5	0	0	84	10	249

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	62	23	8	4	3	0	0	86	7	12012
2020	CS-01	59	24	10	4	3	0	0	83	7	1478
2020	CS-02	62	24	8	4	3	0	0	86	7	4443
2020	CS-03	62	24	7	4	3	0	0	86	7	4066
2020	CS-04	64	22	8	4	2	0	0	86	6	1508
2020	CS-05	65	20	7	3	4	0	0	86	7	384
2019	CS	56	27	9	5	3	0	0	83	8	11578
2019	CS-01	58	25	8	4	3	1	0	84	8	1516
2019	CS-02	55	27	9	5	3	0	0	83	8	4270
2019	CS-03	55	28	9	5	3	0	0	83	8	3755
2019	CS-04	55	28	9	5	3	0	0	83	8	1448
2019	CS-05	58	23	10	5	3	1	1	82	8	320
2018	CS	48	28	12	6	5	0	0	77	11	9699
2018	CS-01	51	26	12	5	5	0	0	78	10	1210
2018	CS-02	48	27	12	7	5	1	0	76	12	3749
2018	CS-03	48	29	12	6	5	0	0	77	11	3180
2018	CS-04	49	31	10	6	4	0	0	80	10	1085
2018	CS-05	55	26	10	6	3	1	0	81	9	215
2017	CS	52	28	10	5	4	0	0	80	10	11283
2017	CS-01	53	27	10	5	4	0	0	80	10	1506
2017	CS-02	51	28	10	6	5	0	0	79	10	4627
2017	CS-03	52	28	10	6	4	0	0	81	9	3650
2017	CS-04	54	27	9	5	5	0	0	81	10	1141
2017	CS-05	56	28	9	3	4	0	0	84	6	219
2014	CS	49	29	10	6	5	0	0	79	11	12798
2014	CS-01	48	29	11	6	5	1	0	78	11	1929
2014	CS-02	48	29	10	6	5	0	0	78	12	5333
2014	CS-03	50	29	10	6	4	0	0	80	10	3847
2014	CS-04	49	31	10	5	4	0	0	81	9	1275
2014	CS-05	48	35	6	7	5	0	0	83	12	249

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	39	28	14	5	3	10	0	75	9	11996
2020	CS-01	48	24	12	3	3	10	0	80	6	1476
2020	CS-02	40	27	14	4	3	12	1	77	8	4437
2020	CS-03	36	30	15	5	4	10	0	73	10	4059
2020	CS-04	38	32	14	8	4	4	0	73	12	1507
2020	CS-05	44	33	9	7	4	2	0	79	11	384
2019	CS	31	32	17	7	4	8	0	68	13	11521
2019	CS-01	39	30	13	4	3	11	1	77	9	1510
2019	CS-02	32	29	18	6	4	10	1	68	11	4262
2019	CS-03	27	34	18	8	5	7	0	66	14	3735
2019	CS-04	28	37	17	9	5	4	0	68	15	1437
2019	CS-05	30	40	14	12	4	1	0	71	15	315
2018	CS	27	31	19	8	5	9	0	65	15	9713
2018	CS-01	34	29	17	5	5	10	0	70	11	1220
2018	CS-02	26	31	18	7	5	12	0	65	14	3748
2018	CS-03	26	32	20	8	5	7	0	63	15	3186
2018	CS-04	29	34	16	11	5	4	0	65	18	1084
2018	CS-05	41	32	12	11	4	1	0	73	15	217
2017	CS	26	31	19	8	6	10	0	63	16	11293
2017	CS-01	32	27	18	6	6	11	0	66	14	1509
2017	CS-02	24	30	19	7	6	13	1	63	15	4627
2017	CS-03	24	32	20	9	6	9	0	62	16	3650
2017	CS-04	28	35	16	10	7	4	0	65	18	1146
2017	CS-05	32	38	13	10	6	0	0	70	16	220
2014	CS	23	32	19	9	6	11	0	62	17	12796
2014	CS-01	24	29	18	8	6	13	0	62	17	1927
2014	CS-02	22	31	19	8	6	14	0	61	16	5334
2014	CS-03	22	33	19	9	6	10	0	62	17	3848
2014	CS-04	25	37	16	10	6	5	0	66	17	1275
2014	CS-05	31	33	15	14	6	2	0	65	20	248

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	34	33	17	9	5	3	0	68	15	11969
2020	CS-01	45	26	14	5	5	4	0	75	11	1475
2020	CS-02	36	32	16	8	5	4	0	70	13	4433
2020	CS-03	30	34	18	9	6	2	0	66	16	4043
2020	CS-04	28	36	17	13	6	1	0	65	19	1503
2020	CS-05	34	36	12	11	5	2	0	72	16	383
2019	CS	26	32	19	12	7	3	0	60	20	11508
2019	CS-01	37	29	15	8	5	5	1	70	14	1514
2019	CS-02	26	32	20	11	7	4	0	60	19	4260
2019	CS-03	22	33	20	14	9	2	0	56	23	3722
2019	CS-04	24	34	18	15	8	1	0	58	24	1435
2019	CS-05	31	36	16	10	7	1	0	67	17	314
2018	CS	22	31	20	13	10	3	0	55	24	9694
2018	CS-01	31	31	17	9	8	4	0	64	17	1218
2018	CS-02	22	31	21	12	9	4	0	55	23	3741
2018	CS-03	20	32	21	15	10	2	0	53	26	3172
2018	CS-04	19	35	19	15	11	1	0	55	26	1086
2018	CS-05	33	30	15	16	5	0	0	64	21	218
2017	CS	20	30	21	15	11	3	0	52	26	11291
2017	CS-01	27	27	21	11	9	4	0	56	22	1509
2017	CS-02	20	30	21	14	11	4	0	52	26	4626
2017	CS-03	19	31	20	17	11	1	0	51	28	3652
2017	CS-04	21	32	19	15	12	1	0	54	27	1143
2017	CS-05	27	40	13	15	6	0	0	66	21	220
2014	CS	17	30	21	15	12	4	0	50	28	12797
2014	CS-01	19	27	22	14	12	6	0	49	28	1928
2014	CS-02	17	30	22	15	11	5	0	49	28	5332
2014	CS-03	16	31	21	16	12	2	0	49	29	3849
2014	CS-04	17	33	19	18	12	1	0	50	30	1275
2014	CS-05	23	36	17	15	9	0	0	59	24	249

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	25	32	20	11	6	6	0	60	19	11969
2020	CS-01	35	28	17	6	5	8	0	68	13	1474
2020	CS-02	28	31	19	9	5	7	0	64	16	4430
2020	CS-03	21	33	21	13	7	5	0	57	21	4046
2020	CS-04	18	34	21	17	9	1	0	53	26	1504
2020	CS-05	19	39	17	13	9	2	0	59	23	384
2019	CS	18	29	23	15	9	6	0	51	25	11504
2019	CS-01	28	28	19	11	6	9	1	61	18	1512
2019	CS-02	20	28	24	12	8	7	0	52	22	4255
2019	CS-03	15	30	24	17	10	5	0	47	28	3720
2019	CS-04	14	33	21	19	11	2	0	48	31	1440
2019	CS-05	18	32	23	15	10	1	0	51	26	314
2018	CS	15	28	23	16	11	6	0	46	29	9701
2018	CS-01	23	28	21	11	9	8	0	55	22	1215
2018	CS-02	16	28	24	15	9	8	0	48	26	3746
2018	CS-03	13	27	25	18	12	5	0	42	32	3180
2018	CS-04	11	32	21	20	14	2	0	44	34	1083
2018	CS-05	19	32	21	17	10	1	0	51	28	217
2017	CS	14	27	23	17	12	7	0	44	31	11276
2017	CS-01	20	25	22	13	10	10	0	50	25	1507
2017	CS-02	14	27	23	15	12	9	0	45	29	4620
2017	CS-03	13	27	23	18	14	5	0	42	34	3645
2017	CS-04	12	30	22	20	15	2	0	42	36	1143
2017	CS-05	13	38	21	17	10	0	0	52	27	220
2014	CS	12	25	23	18	14	7	0	40	34	12791
2014	CS-01	15	22	23	16	13	10	0	42	32	1928
2014	CS-02	13	25	23	16	12	9	0	43	32	5330
2014	CS-03	11	26	24	19	15	5	0	39	36	3847
2014	CS-04	9	26	23	25	16	1	0	35	42	1274
2014	CS-05	11	31	18	26	13	2	0	42	40	249

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	25	34	17	13	7	3	61	21	11995
2020	CS-01	36	28	15	10	6	4	67	17	1471
2020	CS-02	28	34	17	11	6	3	64	18	4442
2020	CS-03	22	35	18	14	8	2	58	23	4059
2020	CS-04	19	36	18	18	8	1	56	26	1508
2020	CS-05	23	40	16	12	8	2	64	20	383
2019	CS	19	32	20	16	10	3	52	27	11527
2019	CS-01	29	28	19	11	8	5	61	20	1511
2019	CS-02	20	31	21	14	10	4	53	25	4262
2019	CS-03	15	32	21	18	12	2	48	31	3735
2019	CS-04	14	34	19	21	11	1	48	32	1441
2019	CS-05	18	36	17	19	10	1	54	29	315
2018	CS	15	31	20	18	13	3	47	32	9723
2018	CS-01	22	31	19	14	11	4	55	25	1219
2018	CS-02	16	30	21	17	12	5	48	30	3754
2018	CS-03	13	30	21	19	14	2	44	34	3187
2018	CS-04	13	32	18	22	13	1	46	36	1086
2018	CS-05	18	38	17	17	10	0	56	27	218
2017	CS	16	31	19	17	13	4	49	31	11290
2017	CS-01	20	30	19	16	11	4	52	28	1509
2017	CS-02	16	31	19	16	12	5	50	30	4625
2017	CS-03	14	31	20	18	13	3	47	32	3650
2017	CS-04	15	33	18	20	15	0	48	34	1145
2017	CS-05	18	40	17	17	8	0	58	25	220
2014	CS	13	30	20	18	15	4	45	34	12786
2014	CS-01	18	26	20	16	15	6	46	33	1924
2014	CS-02	13	31	19	17	14	5	47	33	5331
2014	CS-03	12	31	20	19	15	3	44	35	3845
2014	CS-04	9	32	20	21	16	1	42	38	1273
2014	CS-05	13	36	14	25	12	1	49	37	249

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	37	14	9	5	0	0	73	13	11993
2020	CS-01	40	34	14	8	4	0	0	74	12	1473
2020	CS-02	36	37	14	8	5	0	0	73	13	4440
2020	CS-03	33	38	14	9	5	0	0	72	14	4058
2020	CS-04	36	36	14	10	3	0	0	72	14	1507
2020	CS-05	37	38	10	9	5	0	0	75	15	383
2019	CS	28	38	17	10	6	0	0	67	16	11565
2019	CS-01	33	39	14	7	6	0	0	72	14	1514
2019	CS-02	28	38	17	10	6	0	0	66	16	4268
2019	CS-03	26	39	17	10	6	0	0	66	17	3748
2019	CS-04	29	39	16	10	5	0	0	68	15	1446
2019	CS-05	33	38	14	11	4	0	1	71	15	320
2018	CS	25	36	19	12	8	0	0	61	20	9694
2018	CS-01	30	35	16	9	9	0	0	66	18	1213
2018	CS-02	24	36	19	12	8	1	0	60	20	3741
2018	CS-03	24	36	20	13	7	0	0	60	20	3175
2018	CS-04	26	38	18	12	6	0	0	64	18	1087
2018	CS-05	26	41	13	13	6	0	1	68	19	217
2017	CS	24	37	18	12	9	0	0	61	21	11296
2017	CS-01	27	34	17	12	9	0	0	62	22	1508
2017	CS-02	23	37	18	12	9	0	0	61	21	4629
2017	CS-03	24	37	18	12	8	0	0	61	21	3654
2017	CS-04	23	41	16	12	7	0	0	64	20	1144
2017	CS-05	26	41	13	15	5	0	0	67	20	220
2014	CS	21	37	19	13	10	0	0	58	23	12794
2014	CS-01	22	34	19	13	11	1	0	56	24	1929
2014	CS-02	20	37	19	13	10	0	0	57	23	5330
2014	CS-03	20	39	18	14	9	0	0	59	23	3847
2014	CS-04	22	34	20	15	9	0	0	57	23	1275
2014	CS-05	26	38	16	11	8	0	0	65	19	249

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	33	42	12	9	4	75	13	11934
2020	CS-01	39	39	11	8	3	78	11	1468
2020	CS-02	36	41	12	8	3	77	11	4417
2020	CS-03	30	43	12	10	4	73	15	4032
2020	CS-04	29	42	13	11	5	71	16	1505
2020	CS-05	35	40	11	9	5	75	14	383
2019	CS	28	42	14	11	5	69	16	11512
2019	CS-01	36	39	14	7	4	75	12	1509
2019	CS-02	29	42	15	10	4	71	14	4251
2019	CS-03	24	42	14	13	6	67	19	3730
2019	CS-04	25	42	15	14	5	66	19	1435
2019	CS-05	30	42	12	12	4	72	16	318
2018	CS	25	40	16	12	7	66	18	9726
2018	CS-01	32	39	14	10	5	71	15	1216
2018	CS-02	26	42	16	10	6	68	16	3758
2018	CS-03	23	40	17	13	7	63	20	3187
2018	CS-04	20	42	16	14	8	63	22	1086
2018	CS-05	27	42	13	12	6	70	18	218
2017	CS	25	41	15	12	7	66	19	11286
2017	CS-01	30	40	15	10	5	70	15	1508
2017	CS-02	26	41	16	11	7	66	18	4624
2017	CS-03	23	41	15	13	7	65	21	3650
2017	CS-04	20	42	16	14	8	62	22	1144
2017	CS-05	26	48	11	11	4	73	15	219

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	49	30	11	6	3	0	0	80	9	11972
2020	CS-01	49	29	11	5	3	1	1	80	9	1475
2020	CS-02	48	31	11	6	3	0	0	80	9	4427
2020	CS-03	49	31	11	6	4	0	0	80	9	4053
2020	CS-04	51	30	11	5	3	0	0	81	8	1502
2020	CS-05	55	28	6	7	4	0	0	83	11	383
2019	CS	45	31	12	6	4	1	1	77	10	11547
2019	CS-01	47	30	12	5	4	1	1	78	10	1510
2019	CS-02	44	31	13	6	4	1	1	77	10	4257
2019	CS-03	45	31	12	7	4	1	1	77	11	3749
2019	CS-04	43	34	12	6	4	1	1	78	10	1441
2019	CS-05	50	27	11	7	3	1	1	79	10	321
2018	CS	38	35	13	8	5	1	1	74	13	9695
2018	CS-01	41	33	13	7	6	1	1	75	13	1210
2018	CS-02	38	34	14	8	5	1	1	73	13	3747
2018	CS-03	38	34	14	7	5	0	0	73	13	3180
2018	CS-04	40	37	10	8	4	0	0	78	12	1084
2018	CS-05	44	37	8	8	3	1	0	81	11	215
2017	CS	38	36	12	8	5	1	1	75	13	11289
2017	CS-01	38	34	12	8	6	0	1	74	14	1508
2017	CS-02	38	36	13	7	5	1	1	75	12	4629
2017	CS-03	38	35	13	9	5	1	0	74	13	3649
2017	CS-04	39	36	9	9	5	1	0	76	14	1143
2017	CS-05	41	37	9	9	5	0	0	78	13	219
2014	CS	37	35	13	8	5	1	0	73	13	12796
2014	CS-01	38	33	14	8	6	1	0	72	14	1928
2014	CS-02	37	36	13	8	6	1	0	73	13	5332
2014	CS-03	37	36	13	8	5	1	0	74	13	3849
2014	CS-04	36	35	14	9	4	1	1	73	14	1274
2014	CS-05	39	37	10	9	3	0	1	77	13	249

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	37	14	10	4	0	1	72	14	11963
2020	CS-01	36	36	15	8	4	0	0	72	13	1470
2020	CS-02	35	37	13	10	4	0	1	72	14	4430
2020	CS-03	34	38	13	10	4	0	1	72	14	4046
2020	CS-04	37	36	15	9	2	0	1	73	12	1501
2020	CS-05	42	35	11	8	3	0	0	78	11	384
2019	CS	28	38	16	12	6	0	0	67	18	11520
2019	CS-01	29	39	14	11	6	0	0	68	18	1511
2019	CS-02	27	38	15	12	7	0	0	65	19	4244
2019	CS-03	27	37	16	13	6	0	1	65	19	3736
2019	CS-04	29	40	17	9	5	0	0	70	14	1442
2019	CS-05	39	38	13	7	1	1	1	78	8	320
2018	CS	23	42	14	13	7	0	1	65	20	9727
2018	CS-01	23	44	12	13	7	1	0	67	21	1214
2018	CS-02	22	41	15	12	8	0	1	64	20	3758
2018	CS-03	22	43	14	13	7	0	1	65	21	3188
2018	CS-04	24	42	14	13	6	0	1	67	18	1088
2018	CS-05	35	39	10	12	3	0	1	75	14	217
2017	CS	24	37	14	14	10	0	0	61	25	11298
2017	CS-01	23	36	14	15	11	0	0	59	26	1510
2017	CS-02	22	37	14	16	10	0	0	59	26	4630
2017	CS-03	24	37	15	13	10	0	0	62	23	3652
2017	CS-04	26	38	13	13	8	0	1	65	21	1145
2017	CS-05	38	36	12	11	1	0	1	75	13	220
2014	CS	20	34	15	17	13	0	0	55	30	12788
2014	CS-01	19	33	17	17	14	0	0	52	31	1929
2014	CS-02	20	35	15	16	13	0	0	55	30	5328
2014	CS-03	20	35	15	17	13	0	0	55	30	3846
2014	CS-04	20	34	15	19	12	0	1	54	31	1274
2014	CS-05	34	31	14	16	4	0	2	66	20	248

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	54	24	12	4	3	1	1	80	8	11964
2020	CS-01	54	23	12	4	4	1	1	80	8	1473
2020	CS-02	52	26	13	4	3	1	1	80	8	4424
2020	CS-03	55	25	11	3	4	1	1	82	7	4049
2020	CS-04	57	22	12	4	3	1	2	81	7	1502
2020	CS-05	62	17	9	4	5	2	2	82	9	384

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	29	34	17	10	7	2	0	65	18	11961
2020	CS-01	38	29	15	7	7	3	1	69	15	1472
2020	CS-02	29	34	17	10	8	2	0	64	19	4426
2020	CS-03	26	37	18	10	7	2	0	64	17	4044
2020	CS-04	26	37	17	14	5	1	0	64	19	1504
2020	CS-05	33	38	15	6	4	3	0	74	10	384
2019	CS	23	33	19	13	9	2	0	57	23	11548
2019	CS-01	33	28	16	11	10	2	0	63	21	1507
2019	CS-02	23	32	19	12	11	2	0	56	24	4261
2019	CS-03	21	34	21	14	9	1	0	55	24	3744
2019	CS-04	22	37	19	13	7	2	0	60	21	1447
2019	CS-05	29	37	19	12	3	1	0	66	15	320
2018	CS	19	33	20	14	12	2	0	53	27	9702
2018	CS-01	25	29	18	12	12	3	0	56	26	1214
2018	CS-02	17	32	20	15	13	2	0	51	29	3737
2018	CS-03	18	34	20	15	11	2	0	53	27	3181
2018	CS-04	19	39	18	14	9	1	0	59	23	1089
2018	CS-05	26	45	16	8	4	0	0	71	13	218
2017	CS	20	33	18	15	12	2	0	54	28	11282
2017	CS-01	24	30	16	13	13	3	1	55	28	1507
2017	CS-02	19	32	19	15	13	2	0	52	29	4621
2017	CS-03	19	35	18	15	11	2	0	54	27	3649
2017	CS-04	20	36	17	15	10	2	0	58	25	1145
2017	CS-05	30	38	12	15	5	1	0	68	20	219
2014	CS	17	30	19	17	15	2	0	48	32	12795
2014	CS-01	18	28	18	14	18	3	0	48	33	1927
2014	CS-02	17	30	19	17	15	3	0	48	33	5332
2014	CS-03	16	32	20	17	13	2	0	49	31	3848
2014	CS-04	16	30	20	19	13	1	0	47	33	1274
2014	CS-05	22	35	16	19	7	0	0	58	26	249

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	25	27	16	14	15	2	2	54	30	11994
2020	CS-01	33	24	14	11	13	3	1	60	25	1475
2020	CS-02	23	26	17	15	17	2	1	50	32	4438
2020	CS-03	22	31	16	14	15	1	2	54	30	4060
2020	CS-04	27	27	16	13	13	1	3	56	27	1507
2020	CS-05	35	28	13	11	9	2	2	66	21	383
2019	CS	21	28	17	15	16	2	1	51	32	11570
2019	CS-01	29	26	14	13	16	2	1	56	29	1515
2019	CS-02	18	26	18	16	18	2	1	46	36	4269
2019	CS-03	20	30	17	15	16	2	1	51	32	3748
2019	CS-04	23	31	15	14	14	1	2	56	28	1448
2019	CS-05	33	29	17	10	7	1	2	64	18	320
2018	CS	17	27	17	16	20	2	1	46	37	9713
2018	CS-01	23	24	16	15	19	3	1	49	35	1213
2018	CS-02	14	24	17	18	23	3	1	40	42	3743
2018	CS-03	17	30	17	15	19	1	1	48	35	3187
2018	CS-04	21	31	15	15	15	1	2	54	31	1088
2018	CS-05	37	31	9	12	9	1	1	70	21	219
2017	CS	16	26	15	17	22	2	1	44	41	11282
2017	CS-01	19	21	14	18	24	3	1	41	44	1507
2017	CS-02	13	24	16	18	24	2	1	39	44	4618
2017	CS-03	17	28	14	18	19	2	1	47	38	3653
2017	CS-04	21	31	13	15	16	1	3	54	32	1143
2017	CS-05	32	29	14	12	9	1	3	64	21	220
2014	CS	13	23	16	18	26	2	1	37	46	12796
2014	CS-01	13	18	15	18	32	3	1	32	52	1928
2014	CS-02	11	21	16	19	29	3	1	34	50	5333
2014	CS-03	14	26	17	18	21	2	1	41	41	3848
2014	CS-04	15	27	16	16	21	1	3	45	38	1275
2014	CS-05	21	32	14	15	11	1	5	57	27	249

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	56	23	11	4	2	1	3	82	6	11994
2020	CS-01	61	21	8	2	2	2	4	87	4	1475
2020	CS-02	58	23	10	3	2	1	3	84	6	4438
2020	CS-03	55	24	11	4	2	0	3	82	7	4057
2020	CS-04	52	23	14	5	3	0	2	77	8	1510
2020	CS-05	50	24	18	5	2	0	1	75	7	384
2019	CS	56	23	10	3	2	1	4	83	6	11541
2019	CS-01	63	18	8	3	2	2	4	86	5	1508
2019	CS-02	58	22	10	3	2	1	4	85	5	4256
2019	CS-03	54	26	10	3	2	1	3	84	6	3740
2019	CS-04	51	25	14	5	2	1	3	79	7	1448
2019	CS-05	46	24	18	5	2	1	3	73	8	321

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	49	25	14	5	4	1	3	76	9	11982
2020	CS-01	49	25	13	5	4	2	3	77	9	1473
2020	CS-02	47	25	14	6	4	2	2	76	10	4433
2020	CS-03	48	25	14	6	4	1	3	76	10	4055
2020	CS-04	52	24	14	5	3	0	2	78	8	1507
2020	CS-05	61	24	9	4	0	0	2	86	4	384
2019	CS	44	25	16	6	4	2	3	72	11	11520
2019	CS-01	43	25	17	5	5	3	3	71	11	1502
2019	CS-02	41	26	16	7	4	2	3	70	12	4248
2019	CS-03	43	26	15	7	4	1	3	73	11	3736
2019	CS-04	51	24	15	4	3	1	2	77	7	1444
2019	CS-05	60	23	10	2	0	1	4	87	2	320

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	75	9	5	2	2	4	4	90	5	11940
2020	CS-01	77	9	3	1	2	3	4	92	4	1471
2020	CS-02	74	9	5	2	2	5	4	90	4	4418
2020	CS-03	75	9	5	3	2	3	4	90	5	4037
2020	CS-04	76	9	4	2	3	3	3	90	6	1504
2020	CS-05	80	7	5	3	2	2	2	90	5	382
2019	CS	73	9	5	2	2	5	4	90	5	11494
2019	CS-01	73	11	5	1	2	4	4	91	3	1506
2019	CS-02	71	9	5	2	3	6	4	89	5	4226
2019	CS-03	74	10	4	2	3	4	4	90	5	3729
2019	CS-04	77	8	4	2	2	3	4	91	5	1445
2019	CS-05	84	4	4	1	1	3	4	94	2	318

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	76	10	4	1	1	2	7	94	2	11977
2020	CS-01	73	11	4	1	2	2	6	93	3	1474
2020	CS-02	73	11	5	1	1	2	7	92	3	4435
2020	CS-03	77	10	3	1	1	2	7	94	2	4048
2020	CS-04	82	7	2	1	1	1	6	96	2	1508
2020	CS-05	84	6	2	2	0	1	6	96	2	383
2019	CS	77	7	3	1	1	3	8	94	2	11515
2019	CS-01	75	9	3	1	1	3	8	94	2	1503
2019	CS-02	74	8	4	1	1	3	8	93	3	4251
2019	CS-03	78	6	3	1	1	2	8	94	2	3731
2019	CS-04	82	5	2	1	1	1	8	96	2	1444
2019	CS-05	81	3	3	1	1	1	11	95	1	319

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	39	38	12	7	4	0	77	11	11934
2020	CS-01	38	35	16	8	4	1	73	11	1466
2020	CS-02	38	37	13	8	4	0	76	11	4412
2020	CS-03	39	40	10	7	4	0	79	11	4041
2020	CS-04	41	40	9	7	3	0	81	10	1502
2020	CS-05	47	36	7	6	5	0	82	10	382
2019	CS	34	40	13	8	5	0	74	13	11504
2019	CS-01	34	37	14	8	6	0	72	14	1513
2019	CS-02	32	40	14	9	5	0	72	14	4242
2019	CS-03	33	42	12	8	4	0	75	13	3725
2019	CS-04	39	40	9	8	4	0	79	11	1439
2019	CS-05	43	36	10	8	3	0	79	11	318
2018	CS	30	41	14	9	6	0	71	15	9680
2018	CS-01	30	37	15	10	7	0	67	17	1213
2018	CS-02	26	42	17	9	6	0	68	15	3738
2018	CS-03	32	42	12	10	5	0	73	14	3175
2018	CS-04	36	40	12	8	4	0	76	13	1080
2018	CS-05	47	37	5	8	3	0	84	11	217
2017	CS	30	42	13	9	6	0	72	15	11257
2017	CS-01	29	39	14	11	7	0	68	18	1502
2017	CS-02	26	42	15	10	7	0	68	17	4614
2017	CS-03	31	44	11	9	5	0	75	14	3643
2017	CS-04	38	41	7	8	6	0	79	14	1144
2017	CS-05	50	41	5	4	1	0	91	5	214
2014	CS	23	42	14	13	8	0	65	21	12793
2014	CS-01	20	37	17	15	11	0	57	26	1928
2014	CS-02	21	41	16	13	9	0	62	22	5330
2014	CS-03	25	44	13	11	7	0	69	18	3849
2014	CS-04	27	42	10	14	6	0	70	20	1274
2014	CS-05	35	45	5	10	6	0	80	15	249

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	42	35	13	6	4	0	77	10	11972
2020	CS-01	42	34	14	6	4	0	76	10	1470
2020	CS-02	40	35	14	7	4	0	75	11	4431
2020	CS-03	42	36	12	6	4	0	78	10	4054
2020	CS-04	45	35	11	6	3	0	80	9	1502
2020	CS-05	49	30	11	5	5	0	79	10	383
2019	CS	37	36	14	7	5	0	73	12	11550
2019	CS-01	37	36	14	7	5	0	74	12	1512
2019	CS-02	35	35	17	8	5	0	70	13	4260
2019	CS-03	36	39	13	7	5	0	75	12	3746
2019	CS-04	40	38	12	7	4	0	77	10	1445
2019	CS-05	46	32	10	8	4	0	78	12	318
2018	CS	33	36	16	8	6	0	69	15	9641
2018	CS-01	34	33	15	11	6	0	68	17	1209
2018	CS-02	30	37	17	9	7	0	67	16	3727
2018	CS-03	33	38	15	8	5	0	71	14	3150
2018	CS-04	40	34	15	7	4	0	74	11	1079
2018	CS-05	47	31	13	4	5	1	78	9	217
2017	CS	33	36	15	10	6	0	69	15	11259
2017	CS-01	32	35	15	11	6	0	68	17	1501
2017	CS-02	31	36	17	10	6	0	67	16	4617
2017	CS-03	34	37	15	9	5	0	71	14	3643
2017	CS-04	37	36	11	9	6	0	73	15	1143
2017	CS-05	49	33	8	7	3	0	82	10	215
2014	CS	29	37	16	11	8	0	66	18	12791
2014	CS-01	27	35	17	12	8	0	63	20	1928
2014	CS-02	27	38	16	11	8	0	65	19	5331
2014	CS-03	30	38	16	10	6	0	68	17	3846
2014	CS-04	31	36	15	10	8	0	67	18	1275
2014	CS-05	37	36	10	12	5	0	73	17	249

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	38	39	12	7	3	0	0	78	10	11906
2020	CS-01	43	37	11	6	2	1	0	81	8	1467
2020	CS-02	39	41	11	5	3	0	0	81	8	4411
2020	CS-03	37	39	13	7	3	0	0	76	11	4023
2020	CS-04	35	40	13	9	3	0	0	75	12	1492
2020	CS-05	38	40	9	7	5	0	1	78	12	383
2019	CS	33	40	14	9	4	0	0	73	13	11424
2019	CS-01	40	38	12	6	3	1	0	78	9	1500
2019	CS-02	33	40	14	8	4	0	0	74	12	4222
2019	CS-03	31	41	14	9	5	0	0	72	14	3701
2019	CS-04	31	40	15	10	4	0	0	71	14	1417
2019	CS-05	37	34	13	11	4	0	0	71	16	318
2018	CS	30	38	16	10	6	0	0	68	16	9680
2018	CS-01	35	36	15	8	5	0	0	72	14	1211
2018	CS-02	29	39	17	9	6	0	0	68	15	3734
2018	CS-03	30	38	16	11	6	0	0	67	16	3175
2018	CS-04	30	36	17	10	6	0	0	66	17	1086
2018	CS-05	36	37	10	10	6	0	0	74	16	216
2017	CS	31	39	15	10	6	0	0	69	16	11267
2017	CS-01	35	38	13	9	4	0	1	74	13	1505
2017	CS-02	29	39	15	9	6	0	0	69	15	4619
2017	CS-03	31	39	15	9	6	0	0	69	15	3647
2017	CS-04	30	37	13	14	7	0	0	67	20	1142
2017	CS-05	38	32	13	12	4	0	0	70	17	215
2014	CS	28	38	16	11	7	0	0	66	18	12792
2014	CS-01	29	36	17	10	7	0	0	66	17	1927
2014	CS-02	27	39	16	10	7	0	0	67	16	5330
2014	CS-03	27	38	16	11	7	0	0	66	18	3847
2014	CS-04	28	32	18	14	9	0	0	60	22	1275
2014	CS-05	32	32	16	14	6	0	0	64	21	249

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	26	43	17	7	3	4	0	72	11	11961
2020	CS-01	30	38	17	6	3	4	1	72	10	1469
2020	CS-02	25	41	18	7	4	5	0	70	11	4424
2020	CS-03	25	44	17	7	3	3	0	72	11	4053
2020	CS-04	27	47	15	7	2	1	0	75	10	1504
2020	CS-05	33	45	11	5	4	1	0	79	9	381
2019	CS	22	41	20	9	4	4	0	66	13	11557
2019	CS-01	25	37	20	7	5	5	0	66	13	1511
2019	CS-02	21	39	21	8	4	5	1	64	14	4265
2019	CS-03	20	43	20	10	4	3	0	65	14	3749
2019	CS-04	24	45	18	9	3	1	0	69	12	1443
2019	CS-05	32	41	18	6	2	1	0	74	9	321
2018	CS	19	39	23	10	6	3	0	60	16	9714
2018	CS-01	22	36	22	9	7	4	0	61	17	1217
2018	CS-02	17	36	26	10	7	5	0	56	17	3742
2018	CS-03	19	41	23	10	5	2	0	62	15	3188
2018	CS-04	23	44	19	8	4	2	0	68	12	1087
2018	CS-05	35	42	15	5	3	1	0	77	8	218
2017	CS	19	37	23	11	6	4	0	58	18	11279
2017	CS-01	21	31	24	10	7	6	1	55	19	1506
2017	CS-02	16	36	23	11	7	6	1	56	19	4618
2017	CS-03	18	38	23	11	6	4	0	59	18	3649
2017	CS-04	24	40	20	10	6	1	0	64	15	1145
2017	CS-05	31	41	17	9	2	0	0	72	11	220

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	51	30	9	5	3	0	0	82	9	11946
2020	CS-01	53	28	11	4	2	1	1	82	7	1471
2020	CS-02	53	31	9	4	3	0	0	84	7	4418
2020	CS-03	51	31	9	6	3	0	0	83	8	4041
2020	CS-04	48	30	9	9	4	0	0	78	13	1502
2020	CS-05	43	30	10	9	8	0	0	73	17	383
2019	CS	50	32	9	6	3	0	0	82	9	11547
2019	CS-01	51	29	11	5	3	1	1	82	8	1514
2019	CS-02	49	32	10	5	3	0	0	82	8	4253
2019	CS-03	50	32	8	6	4	0	0	82	10	3745
2019	CS-04	50	33	8	6	3	0	0	83	9	1446
2019	CS-05	46	30	11	8	5	0	0	76	13	319
2018	CS	46	34	10	6	4	0	0	81	9	9694
2018	CS-01	44	34	13	5	3	1	1	79	8	1210
2018	CS-02	46	35	10	5	4	0	1	82	9	3749
2018	CS-03	47	34	9	6	3	0	0	82	9	3176
2018	CS-04	45	36	8	6	4	0	0	81	10	1085
2018	CS-05	37	32	13	9	8	0	0	70	17	215
2017	CS	46	33	10	6	4	0	1	80	10	11277
2017	CS-01	46	33	11	5	4	1	1	80	8	1509
2017	CS-02	45	34	11	6	4	1	0	79	10	4621
2017	CS-03	48	33	9	6	4	0	0	81	10	3646
2017	CS-04	46	34	8	8	3	0	1	81	11	1142
2017	CS-05	37	38	7	11	6	0	0	75	18	219
2014	CS	40	35	12	7	4	1	1	76	12	12784
2014	CS-01	39	34	14	6	4	1	1	75	10	1929
2014	CS-02	40	35	12	7	4	1	1	76	11	5323
2014	CS-03	42	35	11	8	4	0	1	77	12	3845
2014	CS-04	38	35	12	9	5	0	0	73	14	1274
2014	CS-05	33	39	10	11	8	0	0	71	19	249

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	37	34	16	8	4	0	0	72	12	11931
2020	CS-01	51	34	9	3	1	1	1	87	4	1469
2020	CS-02	46	35	12	4	2	0	1	81	6	4416
2020	CS-03	33	35	18	9	4	0	0	68	13	4031
2020	CS-04	20	32	23	15	10	0	0	52	25	1501
2020	CS-05	12	23	25	18	22	0	0	35	40	384
2019	CS	38	35	16	7	4	0	0	74	11	11515
2019	CS-01	53	34	9	2	2	0	1	88	4	1505
2019	CS-02	45	35	13	4	2	0	0	81	6	4251
2019	CS-03	33	37	18	8	4	0	0	70	12	3728
2019	CS-04	22	35	22	13	7	0	0	57	20	1445
2019	CS-05	17	27	20	21	15	0	0	44	36	318
2018	CS	38	35	16	7	4	0	0	73	11	9727
2018	CS-01	50	33	10	3	2	1	1	85	5	1220
2018	CS-02	45	35	13	4	2	0	0	81	7	3748
2018	CS-03	33	36	18	8	4	0	0	69	12	3192
2018	CS-04	21	35	21	13	9	0	0	57	22	1089
2018	CS-05	10	26	25	19	20	0	0	36	39	218
2017	CS	41	36	13	6	3	0	1	78	9	11292
2017	CS-01	53	32	10	2	1	0	1	86	4	1509
2017	CS-02	48	35	10	4	2	0	1	84	6	4628
2017	CS-03	36	39	14	7	3	0	1	76	10	3651
2017	CS-04	21	37	20	14	8	0	1	58	22	1145
2017	CS-05	9	29	28	16	17	0	1	38	34	219
2014	CS	37	37	15	6	3	0	1	75	10	12796
2014	CS-01	47	34	12	4	2	0	1	82	6	1928
2014	CS-02	43	38	13	4	2	0	0	81	6	5332
2014	CS-03	32	39	17	7	3	0	1	72	11	3848
2014	CS-04	19	34	25	14	8	0	0	53	22	1275
2014	CS-05	10	28	24	19	19	0	0	38	38	249

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	37	63	12007
2020	CS-01	33	67	1476
2020	CS-02	38	62	4441
2020	CS-03	38	62	4065
2020	CS-04	36	64	1510
2020	CS-05	28	72	382

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	60	18	8	1	1	5	8	88	3	12003
2020	CS-01	47	18	11	2	2	8	12	81	6	1477
2020	CS-02	57	19	8	2	2	5	8	87	4	4437
2020	CS-03	63	18	7	1	1	4	6	90	2	4064
2020	CS-04	69	16	5	1	0	3	6	93	2	1509
2020	CS-05	68	15	5	2	1	2	7	91	3	384

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	CS	21	44	35	12007
2020	CS-01	17	45	38	1475
2020	CS-02	17	47	36	4443
2020	CS-03	22	43	34	4062
2020	CS-04	30	35	35	1510
2020	CS-05	32	36	32	384
2019	CS	23	40	37	11589
2019	CS-01	19	43	38	1517
2019	CS-02	20	42	38	4274
2019	CS-03	23	39	38	3757
2019	CS-04	31	35	34	1450
2019	CS-05	38	27	35	320
2018	CS	24	40	36	9755
2018	CS-01	20	43	38	1226
2018	CS-02	21	42	37	3763
2018	CS-03	24	41	35	3194
2018	CS-04	31	35	34	1090
2018	CS-05	39	37	24	217
2017	CS	23	41	35	11298
2017	CS-01	20	44	37	1509
2017	CS-02	21	43	37	4629
2017	CS-03	24	41	35	3653
2017	CS-04	33	35	32	1146
2017	CS-05	39	33	28	220
2014	CS	22	41	37	12799
2014	CS-01	19	44	37	1929
2014	CS-02	19	44	37	5334
2014	CS-03	23	40	37	3847
2014	CS-04	33	33	34	1275
2014	CS-05	38	32	31	249

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	CS	24	35	30	4	2	5	2515
2020	CS-01	14	41	23	5	9	8	247
2020	CS-02	23	35	31	5	1	5	753
2020	CS-03	26	37	28	3	1	5	900
2020	CS-04	26	30	34	3	2	5	447
2020	CS-05	19	30	41	1	3	5	123
2019	CS	21	33	34	5	2	5	2619
2019	CS-01	11	34	30	6	10	8	278
2019	CS-02	20	34	33	6	1	6	865
2019	CS-03	22	34	33	5	1	5	853
2019	CS-04	23	31	37	3	2	3	436
2019	CS-05	20	27	44	2	4	4	121
2018	CS	21	32	34	5	2	6	2283
2018	CS-01	13	39	30	7	6	6	238
2018	CS-02	18	33	35	5	1	7	785
2018	CS-03	23	33	33	4	1	6	765
2018	CS-04	25	26	38	3	1	6	336
2018	CS-05	22	29	37	3	2	6	83
2017	CS	22	29	37	5	2	5	2607
2017	CS-01	12	30	38	7	7	5	296
2017	CS-02	20	31	36	5	1	6	950
2017	CS-03	25	31	36	3	1	5	863
2017	CS-04	25	25	37	6	2	4	371
2017	CS-05	25	17	48	6	1	3	86
2014	CS	18	33	35	9	9999	6	2816
2014	CS-01	14	35	31	10	9999	10	367
2014	CS-02	18	33	34	10	9999	5	1013
2014	CS-03	18	37	33	7	9999	5	882
2014	CS-04	18	27	42	7	9999	6	419
2014	CS-05	26	24	37	6	9999	7	94

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	47	38	9	4	2	0	85	6	11941
2020	CS-01	51	35	10	3	2	0	86	5	1466
2020	CS-02	48	37	9	4	2	0	86	6	4420
2020	CS-03	44	40	9	4	2	0	84	7	4037
2020	CS-04	48	38	7	5	2	0	85	7	1504
2020	CS-05	57	31	5	4	3	0	88	6	382
2019	CS	41	40	11	5	3	0	81	8	11523
2019	CS-01	48	37	9	4	3	0	85	6	1507
2019	CS-02	40	40	11	5	3	0	81	8	4253
2019	CS-03	37	42	12	6	3	0	79	9	3731
2019	CS-04	41	40	11	6	2	0	82	8	1444
2019	CS-05	57	33	5	4	1	0	90	5	320
2018	CS	40	42	10	5	2	0	82	7	9719
2018	CS-01	45	38	10	3	3	0	83	7	1214
2018	CS-02	39	42	11	5	2	1	81	8	3754
2018	CS-03	38	44	10	5	3	0	82	8	3187
2018	CS-04	46	38	9	5	2	0	84	7	1087
2018	CS-05	60	33	4	1	2	0	93	3	218
2017	CS	37	40	12	6	4	0	78	11	11284
2017	CS-01	41	37	12	6	3	0	78	10	1507
2017	CS-02	36	41	12	6	5	1	77	11	4622
2017	CS-03	36	41	12	7	4	0	77	11	3650
2017	CS-04	38	41	10	7	4	0	79	11	1145
2017	CS-05	57	32	6	4	1	0	89	6	219
2014	CS	35	41	13	6	4	1	77	11	12787
2014	CS-01	37	38	14	6	4	1	76	10	1928
2014	CS-02	34	42	13	6	4	1	77	10	5328
2014	CS-03	34	41	13	7	4	0	76	11	3844
2014	CS-04	37	42	9	7	4	0	79	11	1274
2014	CS-05	53	37	5	3	2	0	90	4	249

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	30	42	16	7	3	1	73	10	11990
2020	CS-01	39	38	14	6	2	1	79	8	1475
2020	CS-02	32	41	16	6	3	2	75	9	4441
2020	CS-03	27	43	17	8	3	1	71	11	4055
2020	CS-04	26	43	17	10	4	1	70	14	1505
2020	CS-05	28	47	11	9	4	0	76	13	384
2019	CS	26	42	18	9	4	1	69	13	11554
2019	CS-01	34	38	17	6	3	2	74	9	1514
2019	CS-02	27	40	19	8	3	2	68	12	4258
2019	CS-03	23	43	18	11	4	1	66	15	3745
2019	CS-04	22	47	16	11	3	0	69	14	1446
2019	CS-05	30	43	14	11	1	0	74	12	321
2018	CS	22	41	21	10	5	1	64	15	9706
2018	CS-01	27	40	20	9	3	2	68	12	1212
2018	CS-02	21	41	22	10	4	2	63	15	3741
2018	CS-03	20	42	21	11	5	1	63	16	3184
2018	CS-04	21	43	18	12	5	0	65	17	1086
2018	CS-05	30	42	15	8	4	0	73	12	219
2017	CS	22	40	20	11	5	1	63	17	11279
2017	CS-01	26	39	20	9	5	2	66	14	1507
2017	CS-02	22	40	21	10	5	2	63	16	4623
2017	CS-03	21	41	19	12	6	1	63	18	3647
2017	CS-04	23	42	16	13	7	0	64	20	1142
2017	CS-05	28	47	12	9	3	0	76	12	219
2014	CS	22	39	20	11	6	2	62	17	12798
2014	CS-01	25	37	20	10	6	3	63	17	1929
2014	CS-02	21	38	21	10	7	3	61	17	5332
2014	CS-03	21	39	20	11	6	1	61	18	3848
2014	CS-04	21	42	18	12	7	1	64	19	1275
2014	CS-05	28	46	13	10	3	0	74	13	249

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	11	25	36	19	7	1	1	27	36	11984
2020	CS-01	9	19	33	24	14	1	1	38	28	1473
2020	CS-02	9	20	36	23	9	1	1	33	30	4435
2020	CS-03	12	28	38	17	5	0	1	21	40	4054
2020	CS-04	16	32	35	12	4	0	0	16	49	1506
2020	CS-05	15	36	33	11	5	1	0	16	52	384
2019	CS	12	27	37	16	6	1	1	23	40	11559
2019	CS-01	9	18	36	21	12	2	1	35	28	1511
2019	CS-02	10	24	37	19	8	1	1	27	35	4264
2019	CS-03	14	31	37	13	4	0	1	17	45	3747
2019	CS-04	16	35	35	11	2	0	0	14	52	1447
2019	CS-05	19	34	32	12	3	0	0	14	54	321
2018	CS	13	28	37	15	5	1	1	21	41	9719
2018	CS-01	10	21	35	22	11	1	1	33	31	1220
2018	CS-02	11	24	38	18	6	1	2	25	36	3743
2018	CS-03	13	31	38	12	3	1	1	16	45	3190
2018	CS-04	19	34	35	10	2	0	0	12	53	1088
2018	CS-05	23	33	33	9	1	0	1	11	56	219
2017	CS	12	27	37	15	6	1	2	22	40	11238
2017	CS-01	7	22	36	19	10	1	4	31	31	1501
2017	CS-02	10	24	37	18	7	1	3	26	36	4603
2017	CS-03	14	29	38	13	4	1	2	17	44	3634
2017	CS-04	21	34	32	9	3	0	1	12	55	1144
2017	CS-05	17	33	36	12	1	0	1	14	50	219
2014	CS	14	31	35	13	5	1	2	18	46	12773
2014	CS-01	11	28	35	15	6	2	3	23	41	1924
2014	CS-02	10	28	36	16	6	1	2	23	40	5325
2014	CS-03	17	33	35	11	3	1	1	14	50	3840
2014	CS-04	22	37	32	6	2	0	1	8	60	1272
2014	CS-05	18	42	31	7	1	0	0	7	61	249

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	8	15	26	30	17	2	2	49	24	11928
2020	CS-01	5	11	20	29	29	4	2	62	17	1467
2020	CS-02	6	12	24	32	21	3	2	56	19	4413
2020	CS-03	9	17	29	30	13	2	1	44	26	4039
2020	CS-04	11	21	30	26	10	0	1	36	33	1496
2020	CS-05	13	21	29	26	11	1	1	37	34	382
2019	CS	10	20	29	24	13	2	2	38	31	11505
2019	CS-01	6	13	24	27	23	4	2	54	21	1505
2019	CS-02	8	16	29	26	16	3	2	44	26	4244
2019	CS-03	12	23	31	23	9	2	1	32	36	3726
2019	CS-04	15	26	33	19	7	0	1	26	41	1439
2019	CS-05	15	28	28	18	9	1	1	27	44	321
2018	CS	13	21	29	22	11	2	2	34	35	9692
2018	CS-01	11	14	25	25	20	3	2	48	26	1214
2018	CS-02	10	19	29	25	13	3	2	39	31	3730
2018	CS-03	14	24	31	21	8	1	1	30	39	3184
2018	CS-04	18	25	34	16	6	0	1	22	43	1087
2018	CS-05	18	25	34	16	7	0	1	23	43	218
2017	CS	13	20	28	20	12	3	3	34	36	11211
2017	CS-01	8	17	28	19	18	4	5	42	28	1495
2017	CS-02	11	19	27	21	14	4	4	38	32	4589
2017	CS-03	15	21	30	20	10	2	2	31	38	3628
2017	CS-04	22	25	30	15	6	1	1	22	47	1142
2017	CS-05	16	27	26	21	9	1	1	30	44	220
2014	CS	17	24	28	18	9	2	3	28	43	12762
2014	CS-01	16	22	27	18	10	3	4	30	41	1918
2014	CS-02	14	22	28	20	10	3	3	32	38	5322
2014	CS-03	18	25	29	17	8	1	2	25	45	3838
2014	CS-04	24	28	29	13	4	0	1	17	53	1272
2014	CS-05	19	34	29	15	3	0	0	18	53	249

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	17	23	31	17	8	2	2	26	42	11960
2020	CS-01	9	17	29	22	16	4	3	41	28	1469
2020	CS-02	13	21	32	20	10	2	2	32	35	4420
2020	CS-03	20	26	33	15	4	1	1	20	47	4054
2020	CS-04	25	30	29	12	3	0	1	16	55	1503
2020	CS-05	26	28	30	12	4	1	0	15	55	383
2019	CS	20	27	29	14	6	2	2	21	49	11536
2019	CS-01	12	23	27	19	13	4	2	34	37	1510
2019	CS-02	16	26	29	16	8	2	2	25	44	4254
2019	CS-03	24	30	29	12	4	1	1	16	54	3738
2019	CS-04	29	31	27	9	3	0	0	12	61	1447
2019	CS-05	32	29	27	9	2	1	0	11	61	319
2018	CS	23	27	28	13	6	2	2	19	52	9694
2018	CS-01	14	23	29	16	13	3	2	30	39	1215
2018	CS-02	18	26	29	15	7	3	2	23	47	3737
2018	CS-03	26	29	28	11	4	1	1	15	57	3186
2018	CS-04	33	30	26	9	2	0	0	12	62	1082
2018	CS-05	32	37	22	7	1	0	1	8	69	219
2017	CS	22	27	28	13	6	2	3	20	51	11223
2017	CS-01	14	23	32	14	9	4	4	25	41	1499
2017	CS-02	19	24	28	15	7	2	4	23	46	4598
2017	CS-03	25	29	28	12	4	1	1	16	55	3627
2017	CS-04	33	32	23	9	3	0	1	12	65	1141
2017	CS-05	34	29	25	9	2	0	0	12	63	220
2014	CS	25	28	27	11	5	2	2	17	55	12766
2014	CS-01	19	26	27	13	7	3	5	21	50	1922
2014	CS-02	21	26	29	13	6	2	3	20	49	5317
2014	CS-03	27	30	27	10	3	1	1	14	59	3842
2014	CS-04	37	30	23	6	2	0	1	9	68	1272
2014	CS-05	37	34	23	4	1	0	0	5	72	249

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	8	15	32	29	14	1	1	45	23	11923
2020	CS-01	3	7	21	33	32	2	3	68	11	1466
2020	CS-02	5	10	28	36	19	1	1	56	15	4410
2020	CS-03	9	18	38	27	8	0	1	35	26	4035
2020	CS-04	15	26	37	18	4	0	0	22	41	1499
2020	CS-05	21	31	28	13	5	2	0	19	53	381
2019	CS	9	16	33	28	12	1	1	41	25	11519
2019	CS-01	4	9	23	32	27	2	3	62	13	1508
2019	CS-02	5	12	32	33	16	1	2	50	17	4245
2019	CS-03	11	18	37	26	7	0	1	33	30	3737
2019	CS-04	15	27	37	16	5	0	0	21	42	1439
2019	CS-05	23	29	31	13	3	1	1	16	53	321
2018	CS	9	18	35	26	11	1	1	37	28	9672
2018	CS-01	4	10	27	33	22	2	2	57	15	1215
2018	CS-02	6	14	33	30	14	1	2	46	20	3729
2018	CS-03	10	21	39	23	6	0	1	29	31	3176
2018	CS-04	19	26	37	14	3	0	0	17	46	1078
2018	CS-05	25	37	27	7	2	0	1	10	63	217
2017	CS	10	17	34	25	10	1	3	37	28	11182
2017	CS-01	4	11	27	31	20	3	4	55	16	1493
2017	CS-02	7	13	32	30	13	1	4	45	21	4576
2017	CS-03	11	21	38	22	7	1	1	30	32	3617
2017	CS-04	22	27	35	13	3	0	1	16	49	1140
2017	CS-05	25	32	28	13	2	0	0	15	57	219
2014	CS	12	17	35	24	9	1	2	34	30	12733
2014	CS-01	6	11	31	29	15	2	4	48	19	1914
2014	CS-02	8	14	34	29	11	1	3	42	23	5309
2014	CS-03	14	20	37	21	6	1	1	27	35	3829
2014	CS-04	24	29	33	11	3	0	1	14	53	1269
2014	CS-05	27	34	32	6	1	0	0	6	62	248

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	15	21	28	21	13	1	2	34	37	11958
2020	CS-01	9	13	21	25	27	2	3	55	23	1468
2020	CS-02	11	16	28	26	16	1	2	43	28	4420
2020	CS-03	18	24	31	18	7	1	1	25	43	4049
2020	CS-04	24	29	28	12	5	1	1	17	54	1507
2020	CS-05	27	33	23	9	5	1	1	15	62	384
2019	CS	17	23	29	18	10	1	2	28	41	11546
2019	CS-01	11	14	25	23	21	3	3	47	26	1508
2019	CS-02	14	19	30	22	13	1	2	36	34	4258
2019	CS-03	20	28	31	14	6	1	1	20	48	3742
2019	CS-04	24	30	29	11	4	0	1	14	56	1449
2019	CS-05	31	27	29	9	3	1	1	12	59	320
2018	CS	19	25	29	16	8	1	2	25	46	9711
2018	CS-01	13	20	25	22	16	2	2	40	34	1220
2018	CS-02	16	22	29	20	10	2	2	31	40	3741
2018	CS-03	22	29	29	13	5	1	1	18	52	3185
2018	CS-04	27	29	29	9	3	1	1	12	58	1086
2018	CS-05	31	31	27	6	3	1	0	9	63	218
2017	CS	19	25	29	15	8	1	3	24	46	11216
2017	CS-01	13	20	27	18	15	2	4	36	36	1497
2017	CS-02	16	21	31	18	9	2	4	29	38	4590
2017	CS-03	20	29	30	13	5	1	2	19	51	3628
2017	CS-04	29	33	24	9	3	1	1	12	63	1142
2017	CS-05	30	32	27	9	2	0	0	11	62	220
2014	CS	24	27	27	13	6	1	2	20	52	12756
2014	CS-01	23	22	26	14	10	2	4	26	47	1923
2014	CS-02	18	24	29	16	7	1	3	25	45	5313
2014	CS-03	27	29	27	11	4	1	1	16	57	3834
2014	CS-04	34	34	22	6	2	0	1	8	69	1273
2014	CS-05	36	41	17	4	2	0	0	6	77	249

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	7	13	25	30	19	3	2	52	22	11918
2020	CS-01	6	9	16	26	31	8	3	64	17	1467
2020	CS-02	5	11	23	31	24	4	3	58	17	4415
2020	CS-03	9	15	28	30	15	2	2	46	24	4033
2020	CS-04	10	19	31	29	9	1	1	39	29	1492
2020	CS-05	11	19	34	26	9	1	1	36	30	381
2019	CS	10	18	28	25	15	2	2	42	29	11507
2019	CS-01	6	12	19	27	26	6	4	58	21	1505
2019	CS-02	8	15	25	27	18	3	3	48	25	4241
2019	CS-03	12	19	30	25	11	1	1	37	32	3732
2019	CS-04	13	24	35	19	7	1	1	26	38	1442
2019	CS-05	15	26	33	20	5	1	1	25	42	318
2018	CS	11	19	27	24	13	3	3	39	32	9681
2018	CS-01	9	15	21	25	21	6	3	50	26	1216
2018	CS-02	9	16	26	26	16	3	3	45	28	3730
2018	CS-03	12	21	30	23	11	1	2	35	34	3181
2018	CS-04	16	25	32	20	5	1	1	26	41	1081
2018	CS-05	19	19	31	24	5	0	1	30	39	217
2017	CS	10	17	27	24	14	3	5	42	29	11217
2017	CS-01	7	13	22	24	22	6	7	52	23	1498
2017	CS-02	9	14	25	26	17	4	6	48	25	4590
2017	CS-03	11	19	30	25	11	1	3	37	31	3630
2017	CS-04	17	25	30	19	7	1	2	27	43	1141
2017	CS-05	17	26	30	19	6	0	1	26	44	220
2014	CS	9	15	27	27	14	3	5	45	26	12754
2014	CS-01	8	13	22	25	20	4	8	51	23	1923
2014	CS-02	7	13	25	29	17	4	6	50	22	5314
2014	CS-03	10	16	29	29	11	1	3	41	28	3835
2014	CS-04	14	21	33	23	8	1	1	32	35	1270
2014	CS-05	12	25	38	18	5	0	1	23	38	248

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	15	21	32	19	10	2	1	29	38	11957
2020	CS-01	9	16	26	22	20	4	2	45	27	1467
2020	CS-02	11	18	31	23	12	2	2	37	30	4430
2020	CS-03	18	24	34	17	5	1	1	23	43	4044
2020	CS-04	24	28	33	11	4	1	0	14	52	1502
2020	CS-05	28	29	26	11	4	1	0	15	59	382
2019	CS	18	24	31	15	7	2	2	24	44	11550
2019	CS-01	10	19	28	21	16	4	2	39	31	1510
2019	CS-02	15	22	31	18	9	3	2	29	38	4258
2019	CS-03	22	25	34	14	4	1	1	18	48	3745
2019	CS-04	26	32	30	9	2	0	1	12	58	1447
2019	CS-05	29	35	25	7	3	1	1	9	65	321
2018	CS	20	26	31	14	6	2	1	21	47	9725
2018	CS-01	12	20	30	19	13	4	2	35	34	1220
2018	CS-02	16	24	31	17	8	3	2	25	42	3746
2018	CS-03	23	27	31	13	4	1	1	17	51	3192
2018	CS-04	28	29	30	9	2	1	1	11	58	1088
2018	CS-05	32	35	30	2	1	0	0	3	67	219
2017	CS	19	24	31	14	6	2	3	21	46	11240
2017	CS-01	13	20	32	16	11	4	4	30	36	1502
2017	CS-02	16	22	31	17	8	3	4	26	41	4604
2017	CS-03	21	27	33	12	4	1	2	16	50	3637
2017	CS-04	29	30	27	8	3	0	1	11	61	1142
2017	CS-05	27	30	33	6	2	0	1	8	59	218
2014	CS	19	25	32	14	6	2	2	21	46	12780
2014	CS-01	16	23	29	15	8	4	4	26	42	1924
2014	CS-02	16	23	32	16	6	3	3	24	41	5326
2014	CS-03	21	27	33	12	4	1	1	17	49	3845
2014	CS-04	28	28	30	10	2	1	1	13	57	1272
2014	CS-05	32	33	29	5	1	0	0	5	65	249

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	4	10	31	36	18	1	1	54	14	11984
2020	CS-01	5	10	29	30	23	2	2	55	15	1472
2020	CS-02	3	10	30	36	19	1	1	55	14	4432
2020	CS-03	4	10	32	36	16	0	1	53	14	4057
2020	CS-04	3	9	34	38	15	0	1	54	12	1507
2020	CS-05	3	10	27	40	19	0	0	59	13	384
2019	CS	5	12	33	31	16	1	2	48	18	11553
2019	CS-01	5	11	29	29	22	1	3	53	17	1514
2019	CS-02	5	11	32	31	17	1	2	50	17	4257
2019	CS-03	5	13	34	32	14	1	1	47	18	3745
2019	CS-04	5	16	36	29	14	0	1	43	20	1448
2019	CS-05	7	14	39	28	11	0	1	39	21	321

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	20	37	21	14	6	2	58	20	11924
2020	CS-01	31	35	17	9	4	3	68	14	1465
2020	CS-02	24	38	20	11	5	3	63	17	4408
2020	CS-03	17	38	23	14	7	2	55	22	4036
2020	CS-04	11	35	23	22	8	1	46	30	1502
2020	CS-05	14	37	20	19	9	1	51	28	382
2019	CS	15	32	24	18	8	3	48	28	11520
2019	CS-01	25	32	21	12	6	4	60	19	1510
2019	CS-02	16	33	25	15	7	3	51	23	4249
2019	CS-03	11	31	25	21	10	2	43	32	3732
2019	CS-04	8	31	24	26	10	1	39	36	1442
2019	CS-05	10	30	25	24	10	2	41	34	318

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	54	28	8	5	3	1	83	9	11961
2020	CS-01	55	28	9	4	4	1	83	8	1476
2020	CS-02	51	30	9	6	4	1	81	10	4428
2020	CS-03	55	28	7	5	3	1	84	9	4050
2020	CS-04	61	26	6	4	2	1	88	6	1494
2020	CS-05	65	23	4	4	3	1	89	8	381
2019	CS	50	29	8	6	4	1	81	11	11536
2019	CS-01	52	27	8	6	5	1	80	11	1509
2019	CS-02	48	30	9	6	4	1	79	11	4258
2019	CS-03	50	30	8	6	4	1	81	10	3738
2019	CS-04	56	29	6	6	3	0	85	8	1443
2019	CS-05	58	25	5	9	2	1	85	11	318
2018	CS	44	32	10	8	5	1	78	13	9685
2018	CS-01	45	31	10	8	5	1	77	13	1213
2018	CS-02	40	33	11	8	6	1	74	15	3737
2018	CS-03	46	33	9	7	4	1	80	12	3176
2018	CS-04	53	32	5	6	3	0	85	9	1085
2018	CS-05	60	27	5	5	2	0	87	8	215
2017	CS	45	32	9	7	5	1	78	12	11291
2017	CS-01	45	31	10	7	5	1	78	12	1510
2017	CS-02	42	33	10	8	6	1	76	14	4625
2017	CS-03	47	32	9	7	4	0	80	11	3653
2017	CS-04	51	33	7	5	4	0	84	9	1142
2017	CS-05	58	29	5	6	3	0	86	9	220
2014	CS	46	30	9	8	5	1	77	13	12795
2014	CS-01	44	29	10	9	7	1	75	16	1927
2014	CS-02	43	30	10	9	6	1	74	15	5333
2014	CS-03	48	31	9	7	4	1	80	11	3847
2014	CS-04	52	30	8	6	3	0	83	9	1274
2014	CS-05	51	31	10	5	1	0	84	6	249

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	60	29	5	3	2	0	90	5	11923
2020	CS-01	63	27	6	2	2	0	90	4	1473
2020	CS-02	59	30	6	3	2	0	89	5	4416
2020	CS-03	61	29	5	3	2	0	90	5	4031
2020	CS-04	62	29	4	3	1	0	91	5	1492
2020	CS-05	58	31	4	4	2	0	89	7	381
2019	CS	55	32	6	5	2	0	87	6	11545
2019	CS-01	58	30	6	4	2	0	88	6	1514
2019	CS-02	55	31	7	5	2	0	87	6	4258
2019	CS-03	53	33	7	4	2	0	87	7	3740
2019	CS-04	54	34	6	5	1	0	89	6	1447
2019	CS-05	54	34	4	6	1	0	88	7	318
2018	CS	49	37	7	5	2	0	86	7	9678
2018	CS-01	52	35	8	4	2	0	87	5	1210
2018	CS-02	47	37	8	5	3	1	85	7	3735
2018	CS-03	50	36	7	5	2	0	86	7	3174
2018	CS-04	51	37	6	5	1	0	88	6	1083
2018	CS-05	54	36	5	3	2	0	90	5	216
2017	CS	45	40	8	5	2	0	85	7	11270
2017	CS-01	46	39	8	4	2	0	86	6	1505
2017	CS-02	45	38	8	5	2	0	84	7	4618
2017	CS-03	45	41	8	5	2	0	86	6	3647
2017	CS-04	46	43	5	3	2	0	89	6	1142
2017	CS-05	53	36	5	4	2	0	89	6	218
2014	CS	44	40	8	5	2	0	84	7	12793
2014	CS-01	43	39	9	5	2	1	83	8	1927
2014	CS-02	44	39	9	5	3	0	83	8	5329
2014	CS-03	45	41	7	5	2	0	86	7	3848
2014	CS-04	45	42	7	4	1	0	87	5	1275
2014	CS-05	46	43	6	5	0	0	89	5	249

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	51	34	9	4	2	1	0	86	5	11891
2020	CS-01	51	31	10	4	2	2	0	84	6	1468
2020	CS-02	48	35	10	4	2	1	0	84	6	4404
2020	CS-03	51	35	8	3	2	1	0	87	5	4019
2020	CS-04	56	34	5	3	1	1	0	91	4	1489
2020	CS-05	52	37	4	4	2	0	0	90	6	380
2019	CS	46	37	10	4	2	1	0	84	6	11564
2019	CS-01	47	35	10	5	2	1	1	82	7	1511
2019	CS-02	44	37	12	4	2	1	0	82	6	4267
2019	CS-03	47	38	8	3	2	1	0	86	5	3753
2019	CS-04	50	36	8	3	2	0	0	87	5	1443
2019	CS-05	54	36	6	3	0	1	0	91	4	320
2018	CS	41	41	11	4	2	1	0	83	6	9699
2018	CS-01	41	38	13	4	3	1	1	80	7	1213
2018	CS-02	37	41	13	5	2	2	0	80	7	3743
2018	CS-03	43	41	10	3	2	1	0	85	5	3186
2018	CS-04	46	41	8	3	2	1	0	87	5	1084
2018	CS-05	55	38	4	2	1	0	0	93	3	215

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	43	37	11	4	2	2	0	83	6	11937
2020	CS-01	48	33	11	3	2	2	1	84	5	1465
2020	CS-02	43	37	11	4	2	3	0	82	6	4419
2020	CS-03	42	39	11	4	2	2	0	83	6	4034
2020	CS-04	44	38	10	4	1	1	0	84	5	1505
2020	CS-05	50	33	8	6	2	1	0	84	8	383
2019	CS	39	39	13	4	2	2	0	80	7	11518
2019	CS-01	44	36	12	3	2	2	0	82	6	1509
2019	CS-02	38	38	14	4	2	3	0	79	7	4248
2019	CS-03	37	41	12	5	2	2	0	81	7	3732
2019	CS-04	39	42	11	5	2	1	0	83	6	1443
2019	CS-05	45	36	14	3	1	0	0	81	4	318
2018	CS	41	38	13	3	2	2	0	81	6	9702
2018	CS-01	47	35	11	3	1	2	0	83	5	1220
2018	CS-02	39	38	13	4	2	3	0	80	6	3739
2018	CS-03	40	39	13	3	2	2	0	81	5	3177
2018	CS-04	41	41	12	3	1	1	0	84	5	1085
2018	CS-05	56	33	7	2	2	1	0	89	4	219
2017	CS	38	41	13	4	2	3	0	81	6	11270
2017	CS-01	40	38	13	3	1	3	0	82	5	1508
2017	CS-02	36	40	14	4	2	4	0	80	6	4618
2017	CS-03	37	42	13	4	2	3	0	81	5	3642
2017	CS-04	40	43	11	3	2	1	0	84	4	1143
2017	CS-05	50	35	8	4	3	0	0	86	6	219
2014	CS	41	36	12	4	2	4	0	81	6	12792
2014	CS-01	45	33	12	3	3	4	0	81	6	1926
2014	CS-02	39	37	13	4	2	4	0	79	7	5330
2014	CS-03	41	37	12	4	2	3	0	82	6	3847
2014	CS-04	44	36	12	4	1	3	0	83	5	1275
2014	CS-05	51	38	7	2	0	2	0	90	3	249

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	45	33	12	3	2	5	1	82	5	11951
2020	CS-01	48	29	12	2	2	6	1	82	4	1464
2020	CS-02	44	32	13	3	2	6	1	81	5	4427
2020	CS-03	44	35	12	3	2	5	1	82	5	4043
2020	CS-04	46	34	12	3	2	3	0	83	5	1504
2020	CS-05	49	33	12	3	1	2	0	84	4	382
2019	CS	44	34	13	2	2	4	1	82	4	11529
2019	CS-01	47	31	12	3	2	4	1	83	5	1511
2019	CS-02	43	32	15	2	2	6	1	80	4	4251
2019	CS-03	42	36	13	3	2	4	0	82	4	3738
2019	CS-04	44	37	12	2	1	3	0	84	3	1442
2019	CS-05	51	34	11	2	0	2	0	87	2	318
2018	CS	41	35	15	3	2	4	0	79	5	9694
2018	CS-01	43	31	15	3	1	5	0	79	5	1218
2018	CS-02	39	35	15	3	2	5	0	78	6	3738
2018	CS-03	41	35	15	3	2	4	1	79	5	3180
2018	CS-04	41	37	15	3	1	3	0	81	4	1081
2018	CS-05	53	33	7	2	1	3	0	89	4	218
2017	CS	37	35	16	3	2	6	1	77	6	11282
2017	CS-01	38	32	16	3	2	7	1	76	6	1506
2017	CS-02	35	35	16	4	3	6	1	75	7	4623
2017	CS-03	37	36	15	3	2	5	1	79	5	3651
2017	CS-04	40	37	14	3	1	4	1	80	5	1144
2017	CS-05	44	37	13	3	2	1	0	82	5	218
2014	CS	42	33	14	3	2	6	1	80	5	12788
2014	CS-01	44	30	14	2	3	6	1	79	5	1928
2014	CS-02	39	33	16	3	2	6	1	78	6	5327
2014	CS-03	43	34	13	3	2	5	0	81	5	3847
2014	CS-04	45	33	13	3	2	5	0	82	4	1273
2014	CS-05	47	36	11	2	0	4	0	86	3	248

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	56	31	8	3	2	0	87	5	11962
2020	CS-01	62	26	8	2	1	0	89	4	1469
2020	CS-02	56	31	8	3	2	0	87	5	4415
2020	CS-03	54	32	8	3	2	0	87	5	4058
2020	CS-04	57	31	7	3	1	0	88	5	1507
2020	CS-05	60	27	5	5	2	1	88	7	382
2019	CS	49	35	9	4	2	0	85	6	11537
2019	CS-01	56	30	8	3	2	1	87	5	1513
2019	CS-02	48	36	10	3	2	1	84	6	4260
2019	CS-03	47	37	9	4	2	0	85	6	3734
2019	CS-04	50	36	8	4	2	0	86	5	1439
2019	CS-05	55	31	10	4	0	1	86	4	320
2018	CS	45	37	11	4	2	1	83	7	9679
2018	CS-01	50	33	10	3	2	1	84	6	1216
2018	CS-02	43	38	12	4	2	1	82	7	3734
2018	CS-03	44	39	11	4	2	0	82	7	3168
2018	CS-04	48	37	8	5	2	0	85	6	1082
2018	CS-05	59	32	5	3	1	0	91	4	218
2017	CS	42	39	11	5	3	0	82	8	11280
2017	CS-01	45	37	10	5	2	0	83	7	1506
2017	CS-02	41	39	12	5	3	1	80	8	4619
2017	CS-03	41	40	10	5	3	0	82	8	3651
2017	CS-04	44	40	9	4	2	0	84	7	1144
2017	CS-05	51	39	5	3	2	0	90	6	220
2014	CS	44	36	11	5	3	1	81	8	12797
2014	CS-01	46	34	11	5	3	1	80	9	1929
2014	CS-02	42	38	11	5	3	1	80	8	5332
2014	CS-03	45	36	11	5	3	0	81	8	3847
2014	CS-04	45	35	11	5	3	0	81	8	1274
2014	CS-05	52	34	6	6	2	0	86	8	249

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	51	22	11	3	3	7	4	82	6	11980
2020	CS-01	50	18	11	3	3	9	6	80	7	1477
2020	CS-02	47	23	12	3	3	8	5	79	7	4434
2020	CS-03	53	22	10	3	2	6	3	83	5	4055
2020	CS-04	59	22	8	2	2	4	3	87	5	1500
2020	CS-05	66	19	7	2	2	1	2	88	5	383

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	42	32	14	2	2	7	1	80	4	11994
2020	CS-01	45	28	14	2	2	8	2	81	4	1473
2020	CS-02	42	31	14	2	2	7	1	80	4	4437
2020	CS-03	41	34	14	3	1	6	1	80	4	4060
2020	CS-04	43	32	14	3	1	6	0	80	5	1510
2020	CS-05	44	35	13	2	1	4	0	83	4	383

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	47	29	11	4	3	4	2	81	7	11933
2020	CS-01	49	28	10	4	3	5	3	82	7	1465
2020	CS-02	44	30	11	4	3	4	3	79	8	4409
2020	CS-03	46	29	11	4	3	4	2	81	7	4046
2020	CS-04	52	28	9	3	3	3	2	84	6	1502
2020	CS-05	61	25	6	3	2	2	1	89	5	380

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	3	7	33	14	30	12	1	12	50	172
2020	CS-02	2	6	33	7	39	11	1	10	53	64
2020	CS-03	2	6	33	23	24	11	0	10	53	48
2020	CS-04	0	7	40	17	30	7	0	7	50	26

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	33	31	17	5	3	6	4	71	10	11976
2020	CS-01	35	29	17	4	3	8	5	72	8	1479
2020	CS-02	33	29	18	5	3	7	4	70	10	4425
2020	CS-03	32	32	17	6	3	6	5	71	10	4055
2020	CS-04	35	34	16	5	2	4	3	74	8	1503
2020	CS-05	33	36	14	7	3	4	2	74	11	382
2019	CS	34	31	16	6	4	5	4	71	11	11555
2019	CS-01	37	28	16	5	5	5	4	72	11	1513
2019	CS-02	33	29	16	6	4	6	5	70	12	4263
2019	CS-03	32	33	17	6	5	5	3	70	11	3748
2019	CS-04	36	33	15	7	3	4	3	73	10	1443
2019	CS-05	38	37	10	9	3	1	2	77	12	320
2018	CS	26	34	19	7	5	6	3	66	13	9697
2018	CS-01	31	30	20	5	5	6	3	67	11	1213
2018	CS-02	23	33	20	8	5	7	4	63	15	3741
2018	CS-03	25	35	19	8	5	6	3	66	14	3183
2018	CS-04	28	41	15	6	3	3	3	74	10	1084
2018	CS-05	37	44	12	4	1	2	1	83	5	216
2017	CS	29	33	16	8	5	5	4	68	14	11287
2017	CS-01	30	32	14	8	5	6	5	69	14	1510
2017	CS-02	27	31	17	8	6	6	5	66	15	4627
2017	CS-03	30	34	16	8	4	4	4	69	13	3651
2017	CS-04	31	36	14	7	5	3	3	72	13	1139
2017	CS-05	39	35	13	6	5	1	0	75	12	219
2014	CS	33	31	15	7	5	4	4	70	14	12796
2014	CS-01	31	29	17	7	7	5	4	66	15	1929
2014	CS-02	32	30	15	7	6	5	4	69	14	5331
2014	CS-03	34	32	15	7	5	4	3	71	13	3848
2014	CS-04	35	35	14	6	4	3	3	75	10	1275
2014	CS-05	36	42	11	5	3	1	2	81	8	249

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	36	14	7	3	3	2	75	10	11967
2020	CS-01	39	31	15	6	4	4	2	74	11	1473
2020	CS-02	34	35	15	7	4	3	2	73	12	4430
2020	CS-03	34	37	14	6	3	3	2	75	10	4046
2020	CS-04	38	38	13	6	3	1	2	78	8	1503
2020	CS-05	47	35	10	5	2	1	1	83	6	384
2019	CS	31	37	16	8	4	3	1	71	12	11551
2019	CS-01	36	34	13	7	4	4	1	74	12	1512
2019	CS-02	29	35	17	8	5	4	2	69	14	4260
2019	CS-03	29	40	17	8	4	3	1	71	12	3743
2019	CS-04	34	41	14	6	3	2	0	76	9	1450
2019	CS-05	41	42	10	4	2	1	1	84	5	318
2018	CS	29	40	15	8	4	3	1	72	12	9709
2018	CS-01	32	37	15	8	4	3	1	73	12	1217
2018	CS-02	26	40	17	8	4	4	1	69	13	3748
2018	CS-03	29	40	15	10	3	2	1	71	13	3180
2018	CS-04	34	43	11	6	4	2	1	79	10	1088
2018	CS-05	49	36	9	3	2	1	0	85	5	218
2017	CS	32	39	13	8	4	3	1	74	12	11269
2017	CS-01	34	37	13	8	4	3	1	74	12	1503
2017	CS-02	28	39	14	9	4	4	1	72	14	4619
2017	CS-03	33	39	14	7	4	3	1	74	12	3646
2017	CS-04	40	38	11	6	3	2	0	80	9	1142
2017	CS-05	52	32	8	5	3	0	0	85	8	218
2014	CS	33	38	13	8	4	4	1	74	12	12794
2014	CS-01	34	36	12	6	5	5	1	75	12	1927
2014	CS-02	29	38	14	8	5	4	2	72	14	5333
2014	CS-03	33	39	13	8	3	3	1	75	12	3846
2014	CS-04	40	39	9	7	3	2	0	81	10	1274
2014	CS-05	53	35	6	4	2	0	0	88	6	249

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	40	37	16	4	2	2	78	6	11959
2020	CS-01	45	33	14	3	2	3	81	5	1471
2020	CS-02	39	35	17	4	2	2	77	6	4427
2020	CS-03	38	38	16	4	2	2	78	6	4044
2020	CS-04	39	38	16	4	2	1	78	6	1503
2020	CS-05	43	36	14	4	2	1	80	6	383
2019	CS	34	37	19	5	3	2	73	8	11524
2019	CS-01	40	35	15	4	2	2	78	7	1505
2019	CS-02	33	36	20	5	3	3	72	8	4257
2019	CS-03	31	38	20	6	3	2	71	9	3732
2019	CS-04	34	39	18	4	3	1	74	8	1444
2019	CS-05	41	42	10	5	1	1	84	6	317
2018	CS	31	38	19	6	3	2	71	9	9688
2018	CS-01	36	36	18	5	3	2	74	8	1207
2018	CS-02	29	40	20	6	3	2	71	9	3735
2018	CS-03	31	38	21	6	3	1	70	9	3177
2018	CS-04	34	41	17	5	3	1	75	8	1089
2018	CS-05	46	31	17	3	3	0	77	6	217

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	27	27	18	9	7	10	2	61	18	11944
2020	CS-01	35	24	15	6	6	11	2	68	14	1465
2020	CS-02	28	26	18	9	7	11	2	62	18	4415
2020	CS-03	23	29	19	9	7	10	2	60	19	4048
2020	CS-04	23	26	21	10	8	8	3	56	21	1504
2020	CS-05	29	25	18	9	8	7	4	61	19	382
2019	CS	22	26	21	10	9	10	2	54	22	11551
2019	CS-01	31	26	18	8	7	9	2	64	16	1514
2019	CS-02	22	26	21	10	9	11	2	55	21	4258
2019	CS-03	18	27	22	12	10	10	2	50	25	3743
2019	CS-04	18	27	23	12	9	9	2	51	23	1446
2019	CS-05	28	27	15	11	8	8	3	62	21	320
2018	CS	19	26	22	12	10	10	2	50	25	9701
2018	CS-01	25	26	20	10	7	9	1	58	19	1208
2018	CS-02	18	26	21	12	10	12	1	50	25	3744
2018	CS-03	17	25	23	14	10	9	2	48	26	3178
2018	CS-04	18	26	21	13	11	10	2	49	27	1089
2018	CS-05	27	31	19	11	4	5	2	62	17	219
2017	CS	18	24	20	13	11	12	2	49	28	11275
2017	CS-01	23	25	18	10	9	14	2	57	22	1506
2017	CS-02	16	25	21	12	12	12	2	48	28	4622
2017	CS-03	16	24	21	14	11	12	2	47	29	3646
2017	CS-04	19	24	20	14	12	9	2	49	28	1143
2017	CS-05	21	23	19	11	13	7	6	51	27	219
2014	CS	15	24	20	14	13	12	2	45	31	12794
2014	CS-01	18	25	18	13	12	12	2	50	29	1927
2014	CS-02	14	23	20	13	13	13	2	44	32	5331
2014	CS-03	15	25	21	15	13	10	2	44	32	3849
2014	CS-04	15	24	21	16	13	10	2	44	32	1274
2014	CS-05	20	28	23	11	8	7	2	53	21	249

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	41	4	7	2	87	9	11995
2020	CS-01	52	37	4	6	1	89	7	1474
2020	CS-02	46	41	4	7	2	87	9	4440
2020	CS-03	43	43	4	7	2	86	10	4058
2020	CS-04	46	42	4	7	2	88	9	1508
2020	CS-05	51	36	3	8	2	87	10	384

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	44	36	9	7	2	1	81	10	11974
2020	CS-01	48	33	9	7	3	0	82	10	1475
2020	CS-02	44	37	9	7	2	1	81	10	4433
2020	CS-03	42	38	9	8	2	1	81	10	4052
2020	CS-04	45	35	9	8	2	1	81	10	1500
2020	CS-05	41	35	11	7	3	2	78	11	382
2019	CS	44	35	8	9	4	0	79	13	11570
2019	CS-01	50	32	7	8	3	0	82	11	1516
2019	CS-02	43	36	8	9	4	0	79	13	4265
2019	CS-03	43	34	9	9	5	0	77	14	3751
2019	CS-04	43	36	9	8	4	0	79	12	1448
2019	CS-05	49	31	8	7	5	0	80	12	320
2017	CS	40	37	8	9	5	0	77	15	11284
2017	CS-01	42	36	8	9	6	0	78	15	1507
2017	CS-02	39	37	8	10	6	0	77	15	4622
2017	CS-03	40	38	8	9	5	0	78	14	3651
2017	CS-04	41	36	8	10	6	0	77	16	1144
2017	CS-05	53	31	7	5	3	0	84	9	219
2014	CS	42	35	8	9	5	0	77	15	12784
2014	CS-01	40	36	9	10	6	0	76	15	1927
2014	CS-02	41	36	9	8	5	0	78	14	5328
2014	CS-03	42	35	7	10	6	0	77	16	3846
2014	CS-04	40	34	8	12	5	0	75	17	1272
2014	CS-05	60	27	3	7	4	0	87	10	248

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	35	9	5	2	0	1	84	7	11895
2020	CS-01	50	34	9	3	2	0	0	85	6	1465
2020	CS-02	46	36	9	6	2	0	0	83	7	4412
2020	CS-03	47	35	10	5	2	0	1	83	7	4016
2020	CS-04	50	35	8	5	1	0	1	86	6	1493
2020	CS-05	57	27	9	5	2	0	1	84	7	378
2019	CS	46	36	10	5	2	0	0	83	7	11508
2019	CS-01	49	34	10	4	2	0	0	83	7	1509
2019	CS-02	43	37	10	6	2	0	0	81	8	4250
2019	CS-03	45	37	10	5	2	0	0	83	8	3728
2019	CS-04	50	36	9	3	1	0	0	87	5	1433
2019	CS-05	58	29	5	5	2	1	0	88	7	320
2017	CS	45	39	9	5	2	0	0	84	7	11267
2017	CS-01	45	38	9	5	2	0	0	83	7	1501
2017	CS-02	42	40	10	5	2	0	0	83	7	4623
2017	CS-03	46	38	9	5	2	0	0	85	7	3644
2017	CS-04	51	37	8	2	2	0	0	88	4	1139
2017	CS-05	61	30	5	3	1	0	0	92	4	220
2014	CS	43	38	11	6	2	0	0	81	8	12787
2014	CS-01	41	38	11	6	3	1	0	80	8	1929
2014	CS-02	41	39	11	6	3	1	0	80	8	5328
2014	CS-03	45	37	10	5	2	0	0	82	8	3844
2014	CS-04	47	38	8	5	2	0	0	85	6	1273
2014	CS-05	64	24	8	3	0	0	0	89	4	249

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	72	18	4	2	1	1	1	92	3	11959
2020	CS-01	78	15	3	1	1	1	1	94	2	1467
2020	CS-02	73	19	4	2	1	0	1	93	3	4434
2020	CS-03	71	19	5	2	2	1	1	91	4	4046
2020	CS-04	70	20	5	2	1	1	1	92	3	1501
2020	CS-05	73	18	4	2	1	1	0	93	3	382
2017	CS	60	24	7	4	2	1	2	87	6	11278
2017	CS-01	63	24	6	3	2	1	1	89	5	1510
2017	CS-02	60	24	8	4	2	1	2	86	6	4621
2017	CS-03	59	24	7	4	2	2	2	86	6	3641
2017	CS-04	61	26	6	4	2	0	1	88	6	1145
2017	CS-05	68	22	6	2	0	0	0	91	3	220
2014	CS	60	24	7	4	2	1	2	86	7	12790
2014	CS-01	61	25	7	4	2	1	2	87	6	1928
2014	CS-02	59	24	7	5	2	1	2	86	7	5328
2014	CS-03	61	23	7	5	2	1	2	86	7	3847
2014	CS-04	61	24	7	4	2	1	1	86	6	1274
2014	CS-05	68	27	2	2	1	0	0	95	3	249

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	25	11	4	2	7	2	81	6	11993
2020	CS-01	54	19	8	3	3	10	4	84	6	1478
2020	CS-02	50	24	9	3	2	9	3	83	6	4439
2020	CS-03	47	27	13	4	2	6	2	80	6	4056
2020	CS-04	44	29	16	6	2	2	1	75	8	1506
2020	CS-05	42	32	16	4	2	2	0	76	7	383
2019	CS	48	25	12	4	2	8	2	80	7	11571
2019	CS-01	51	19	10	5	3	10	3	80	9	1513
2019	CS-02	48	23	11	4	3	10	2	80	7	4266
2019	CS-03	46	28	12	4	2	6	1	81	7	3753
2019	CS-04	47	29	15	4	2	2	0	79	6	1448
2019	CS-05	48	29	13	7	1	1	1	79	8	321

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	7	93	12001
2020	CS-01	7	93	1472
2020	CS-02	7	93	4441
2020	CS-03	7	93	4062
2020	CS-04	7	93	1510
2020	CS-05	7	93	384
2019	CS	9	91	11566
2019	CS-01	9	91	1514
2019	CS-02	8	92	4260
2019	CS-03	10	90	3755
2019	CS-04	9	91	1447
2019	CS-05	9	91	320
2018	CS	10	90	9728
2018	CS-01	9	91	1219
2018	CS-02	10	90	3750
2018	CS-03	9	91	3190
2018	CS-04	11	89	1090
2018	CS-05	10	90	216

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	45	55	850
2020	CS-01	42	58	95
2020	CS-02	55	45	306
2020	CS-03	41	59	297
2020	CS-04	36	64	108
2020	CS-05	29	71	27
2019	CS	50	50	1021
2019	CS-01	52	48	132
2019	CS-02	58	42	356
2019	CS-03	47	53	345
2019	CS-04	43	57	130
2019	CS-05	37	63	29
2018	CS	49	51	930
2018	CS-01	55	45	109
2018	CS-02	50	50	363
2018	CS-03	51	49	286
2018	CS-04	39	61	116

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	59	41	850
2020	CS-01	50	50	95
2020	CS-02	56	44	306
2020	CS-03	59	41	297
2020	CS-04	65	35	108
2020	CS-05	75	25	27
2019	CS	56	44	1021
2019	CS-01	55	45	132
2019	CS-02	55	45	356
2019	CS-03	57	43	345
2019	CS-04	60	40	130
2019	CS-05	52	48	29
2018	CS	60	40	930
2018	CS-01	53	47	109
2018	CS-02	63	37	363
2018	CS-03	59	41	286
2018	CS-04	60	40	116

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	10	90	850
2020	CS-02	6	94	306
2020	CS-03	14	86	297
2020	CS-04	19	81	108
2019	CS	8	92	1021
2019	CS-02	4	96	356
2019	CS-03	12	88	345
2019	CS-04	14	86	130
2018	CS	8	92	930
2018	CS-02	4	96	363
2018	CS-03	11	89	286
2018	CS-04	16	84	116

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	9	91	850
2020	CS-02	10	90	306
2020	CS-03	8	92	297
2020	CS-04	7	93	108
2019	CS	9	91	1021
2019	CS-01	5	95	132
2019	CS-02	11	89	356
2019	CS-03	8	92	345
2018	CS	9	91	930
2018	CS-01	9	91	109
2018	CS-02	10	90	363
2018	CS-03	6	94	286
2018	CS-04	11	89	116

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	2	98	850
2020	CS-01	5	95	95
2020	CS-02	3	97	306
2020	CS-05	0	100	27
2019	CS	2	98	1021
2019	CS-01	6	94	132
2019	CS-02	3	97	356
2019	CS-05	0	100	29
2018	CS	1	99	930
2018	CS-02	1	99	363
2018	CS-03	2	98	286
2018	CS-05	0	100	22

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	6	94	850
2020	CS-01	11	89	95
2020	CS-02	6	94	306
2020	CS-03	6	94	297
2020	CS-04	5	95	108
2020	CS-05	0	100	27
2019	CS	6	94	1021
2019	CS-01	9	91	132
2019	CS-02	7	93	356
2019	CS-03	6	94	345
2018	CS	6	94	930
2018	CS-01	9	91	109
2018	CS-02	7	93	363
2018	CS-03	6	94	286
2018	CS-04	6	94	116

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	41	59	850
2020	CS-01	35	65	95
2020	CS-02	37	63	306
2020	CS-03	46	54	297
2020	CS-04	39	61	108
2020	CS-05	49	51	27
2019	CS	42	58	1009
2019	CS-01	40	60	130
2019	CS-02	39	61	356
2019	CS-03	43	57	340
2019	CS-04	47	53	129
2019	CS-05	53	47	28
2018	CS	38	62	931
2018	CS-01	35	65	109
2018	CS-02	35	65	363
2018	CS-03	37	63	286
2018	CS-04	46	54	116

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	42	58	850
2020	CS-01	35	65	95
2020	CS-02	41	59	306
2020	CS-03	43	57	297
2020	CS-04	40	60	108
2020	CS-05	75	25	27
2019	CS	40	60	1009
2019	CS-01	36	64	130
2019	CS-02	39	61	356
2019	CS-03	43	57	340
2019	CS-04	37	63	129
2019	CS-05	33	67	28
2018	CS	36	64	931
2018	CS-01	32	68	109
2018	CS-02	37	63	363
2018	CS-03	33	67	286
2018	CS-04	43	57	116

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	49	51	850
2020	CS-01	34	66	95
2020	CS-02	49	51	306
2020	CS-03	51	49	297
2020	CS-04	52	48	108
2020	CS-05	57	43	27
2019	CS	44	56	1009
2019	CS-01	40	60	130
2019	CS-02	49	51	356
2019	CS-03	42	58	340
2019	CS-04	46	54	129
2019	CS-05	35	65	28
2018	CS	45	55	931
2018	CS-01	40	60	109
2018	CS-02	44	56	363
2018	CS-03	50	50	286
2018	CS-04	43	57	116

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	44	56	850
2020	CS-01	39	61	95
2020	CS-02	43	57	306
2020	CS-03	42	58	297
2020	CS-04	51	49	108
2020	CS-05	63	37	27
2019	CS	39	61	1009
2019	CS-01	39	61	130
2019	CS-02	40	60	356
2019	CS-03	40	60	340
2019	CS-04	39	61	129
2019	CS-05	28	72	28
2018	CS	39	61	931
2018	CS-01	35	65	109
2018	CS-02	37	63	363
2018	CS-03	40	60	286
2018	CS-04	49	51	116

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	34	66	850
2020	CS-01	22	78	95
2020	CS-02	33	67	306
2020	CS-03	35	65	297
2020	CS-04	39	61	108
2020	CS-05	56	44	27
2019	CS	31	69	1009
2019	CS-01	24	76	130
2019	CS-02	30	70	356
2019	CS-03	33	67	340
2019	CS-04	31	69	129
2019	CS-05	29	71	28
2018	CS	32	68	931
2018	CS-01	27	73	109
2018	CS-02	31	69	363
2018	CS-03	32	68	286
2018	CS-04	35	65	116

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	52	48	850
2020	CS-01	47	53	95
2020	CS-02	49	51	306
2020	CS-03	55	45	297
2020	CS-04	53	47	108
2020	CS-05	59	41	27
2019	CS	52	48	1009
2019	CS-01	55	45	130
2019	CS-02	46	54	356
2019	CS-03	53	47	340
2019	CS-04	62	38	129
2019	CS-05	54	46	28
2018	CS	53	47	931
2018	CS-01	49	51	109
2018	CS-02	55	45	363
2018	CS-03	51	49	286
2018	CS-04	54	46	116

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	33	67	850
2020	CS-01	27	73	95
2020	CS-02	29	71	306
2020	CS-03	40	60	297
2020	CS-04	36	64	108
2020	CS-05	29	71	27
2019	CS	33	67	1009
2019	CS-01	31	69	130
2019	CS-02	31	69	356
2019	CS-03	36	64	340
2018	CS	31	69	931
2018	CS-01	22	78	109
2018	CS-02	27	73	363
2018	CS-03	37	63	286
2018	CS-04	39	61	116

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	1	99	850
2020	CS-05	0	100	27
2019	CS	2	98	1009
2019	CS-02	2	98	356
2018	CS	1	99	931
2018	CS-02	2	98	363
2018	CS-04	0	100	116
2018	CS-05	0	100	22

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	5	95	850
2020	CS-01	9	91	95
2020	CS-02	6	94	306
2020	CS-03	5	95	297
2019	CS	6	94	1009
2019	CS-01	8	92	130
2019	CS-02	6	94	356
2019	CS-03	4	96	340
2018	CS	7	93	931
2018	CS-01	10	90	109
2018	CS-02	9	91	363
2018	CS-03	6	94	286
2018	CS-05	0	100	22

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	11	89	850
2020	CS-02	11	89	306
2020	CS-03	12	88	297
2020	CS-04	8	92	108
2019	CS	11	89	1009
2019	CS-01	10	90	130
2019	CS-02	10	90	356
2019	CS-03	12	88	340
2018	CS	12	88	931
2018	CS-01	14	86	109
2018	CS-02	13	87	363
2018	CS-03	12	88	286
2018	CS-04	9	91	116

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	52	48	850
2020	CS-01	54	46	95
2020	CS-02	49	51	306
2020	CS-03	49	51	297
2020	CS-04	56	44	108
2020	CS-05	82	18	27
2019	CS	46	54	1009
2019	CS-01	51	49	130
2019	CS-02	50	50	356
2019	CS-03	44	56	340
2019	CS-04	42	58	129
2019	CS-05	30	70	28
2018	CS	48	52	931
2018	CS-01	47	53	109
2018	CS-02	50	50	363
2018	CS-03	47	53	286
2018	CS-04	49	51	116

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	21	79	850
2020	CS-01	26	74	95
2020	CS-02	19	81	306
2020	CS-03	23	77	297
2020	CS-04	19	81	108
2020	CS-05	37	63	27
2019	CS	23	77	1009
2019	CS-01	25	75	130
2019	CS-02	22	78	356
2019	CS-03	22	78	340
2019	CS-04	21	79	129
2019	CS-05	43	57	28
2018	CS	23	77	931
2018	CS-01	20	80	109
2018	CS-02	21	79	363
2018	CS-03	25	75	286
2018	CS-04	22	78	116

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	13	87	850
2020	CS-02	16	84	306
2020	CS-03	11	89	297
2020	CS-04	19	81	108
2019	CS	14	86	1009
2019	CS-01	16	84	130
2019	CS-02	15	85	356
2019	CS-03	15	85	340
2018	CS	12	88	931
2018	CS-01	14	86	109
2018	CS-02	12	88	363
2018	CS-03	9	91	286
2018	CS-04	6	94	116

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	53	47	850
2020	CS-01	46	54	95
2020	CS-02	53	47	306
2020	CS-03	53	47	297
2020	CS-04	58	42	108
2020	CS-05	51	49	27
2019	CS	54	46	1007
2019	CS-01	50	50	130
2019	CS-02	49	51	356
2019	CS-03	57	43	338
2019	CS-04	61	39	129
2019	CS-05	57	43	28
2018	CS	53	47	931
2018	CS-01	46	54	109
2018	CS-02	52	48	363
2018	CS-03	51	49	286
2018	CS-04	66	34	116

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	25	75	850
2020	CS-01	19	81	95
2020	CS-02	23	77	306
2020	CS-03	28	72	297
2020	CS-04	27	73	108
2020	CS-05	21	79	27
2019	CS	27	73	1007
2019	CS-01	25	75	130
2019	CS-02	23	77	356
2019	CS-03	31	69	338
2019	CS-04	29	71	129
2019	CS-05	44	56	28
2018	CS	25	75	931
2018	CS-01	20	80	109
2018	CS-02	23	77	363
2018	CS-03	30	70	286
2018	CS-04	27	73	116

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	8	92	850
2020	CS-02	8	92	306
2020	CS-03	7	93	297
2020	CS-04	14	86	108
2019	CS	10	90	1007
2019	CS-01	9	91	130
2019	CS-02	6	94	356
2019	CS-03	13	87	338
2019	CS-04	15	85	129
2019	CS-05	0	100	28
2018	CS	8	92	931
2018	CS-01	5	95	109
2018	CS-02	7	93	363
2018	CS-03	7	93	286
2018	CS-04	16	84	116

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	16	84	850
2020	CS-02	19	81	306
2020	CS-03	13	87	297
2020	CS-04	19	81	108
2019	CS	16	84	1007
2019	CS-01	20	80	130
2019	CS-02	16	84	356
2019	CS-03	16	84	338
2019	CS-04	14	86	129
2019	CS-05	0	100	28
2018	CS	17	83	931
2018	CS-01	17	83	109
2018	CS-02	19	81	363
2018	CS-03	15	85	286
2018	CS-04	14	86	116

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	8	92	850
2020	CS-02	7	93	306
2020	CS-03	7	93	297
2020	CS-04	14	86	108
2019	CS	10	90	1007
2019	CS-01	9	91	130
2019	CS-02	9	91	356
2019	CS-03	10	90	338
2018	CS	9	91	931
2018	CS-01	11	89	109
2018	CS-02	8	92	363
2018	CS-03	8	92	286
2018	CS-04	10	90	116

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	6	94	850
2020	CS-02	6	94	306
2020	CS-03	5	95	297
2020	CS-04	6	94	108
2019	CS	5	95	1007
2019	CS-01	6	94	130
2019	CS-02	4	96	356
2019	CS-03	6	94	338
2018	CS	5	95	931
2018	CS-01	7	93	109
2018	CS-02	5	95	363
2018	CS-03	5	95	286
2018	CS-04	5	95	116

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	11	89	850
2020	CS-02	11	89	306
2020	CS-03	10	90	297
2020	CS-04	10	90	108
2019	CS	13	87	1007
2019	CS-01	16	84	130
2019	CS-02	13	87	356
2019	CS-03	14	86	338
2018	CS	13	87	931
2018	CS-01	12	88	109
2018	CS-02	16	84	363
2018	CS-03	11	89	286
2018	CS-04	11	89	116

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	12	88	850
2020	CS-02	11	89	306
2020	CS-03	11	89	297
2020	CS-04	10	90	108
2019	CS	11	89	1007
2019	CS-01	9	91	130
2019	CS-02	9	91	356
2019	CS-03	13	87	338
2018	CS	10	90	931
2018	CS-01	8	92	109
2018	CS-02	11	89	363
2018	CS-03	8	92	286
2018	CS-04	15	85	116

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	27	73	850
2020	CS-01	22	78	95
2020	CS-02	28	72	306
2020	CS-03	29	71	297
2020	CS-04	18	82	108
2020	CS-05	33	67	27
2019	CS	27	73	1007
2019	CS-01	28	72	130
2019	CS-02	30	70	356
2019	CS-03	24	76	338
2019	CS-04	28	72	129
2019	CS-05	17	83	28
2018	CS	27	73	931
2018	CS-01	31	69	109
2018	CS-02	27	73	363
2018	CS-03	28	72	286
2018	CS-04	17	83	116

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	13	87	802
2020	CS-02	15	85	287
2020	CS-03	12	88	283
2020	CS-04	10	90	101
2019	CS	12	88	955
2019	CS-02	9	91	341
2019	CS-03	12	88	318
2018	CS	9	91	885
2018	CS-01	18	82	102
2018	CS-02	10	90	344
2018	CS-03	7	93	274
2018	CS-04	8	92	110

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	16	84	802
2020	CS-02	17	83	287
2020	CS-03	19	81	283
2020	CS-04	11	89	101
2019	CS	18	82	955
2019	CS-02	18	82	341
2019	CS-03	19	81	318
2018	CS	20	80	885
2018	CS-01	18	82	102
2018	CS-02	22	78	344
2018	CS-03	20	80	274
2018	CS-04	20	80	110

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	10	90	802
2020	CS-02	10	90	287
2020	CS-03	12	88	283
2020	CS-04	10	90	101
2019	CS	11	89	955
2019	CS-02	11	89	341
2019	CS-03	11	89	318
2018	CS	10	90	885
2018	CS-01	16	84	102
2018	CS-02	11	89	344
2018	CS-03	7	93	274
2018	CS-04	8	92	110

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	8	92	802
2020	CS-02	9	91	287
2020	CS-03	7	93	283
2020	CS-04	9	91	101
2019	CS	6	94	955
2019	CS-02	5	95	341
2019	CS-03	7	93	318
2018	CS	7	93	885
2018	CS-01	7	93	102
2018	CS-02	5	95	344
2018	CS-03	8	92	274
2018	CS-04	7	93	110

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	13	87	802
2020	CS-02	15	85	287
2020	CS-03	12	88	283
2020	CS-04	14	86	101
2019	CS	11	89	955
2019	CS-02	13	87	341
2019	CS-03	11	89	318
2018	CS	10	90	885
2018	CS-01	12	88	102
2018	CS-02	11	89	344
2018	CS-03	8	92	274
2018	CS-04	12	88	110

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	9	91	802
2020	CS-02	9	91	287
2020	CS-03	10	90	283
2020	CS-04	11	89	101
2019	CS	8	92	955
2019	CS-02	10	90	341
2019	CS-03	7	93	318
2018	CS	8	92	885
2018	CS-01	6	94	102
2018	CS-02	6	94	344
2018	CS-03	11	89	274
2018	CS-04	11	89	110

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	13	87	802
2020	CS-02	11	89	287
2020	CS-03	16	84	283
2020	CS-04	14	86	101
2019	CS	13	87	955
2019	CS-02	11	89	341
2019	CS-03	16	84	318
2018	CS	13	87	885
2018	CS-01	9	91	102
2018	CS-02	13	87	344
2018	CS-03	15	85	274
2018	CS-04	20	80	110

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	14	86	802
2020	CS-02	18	82	287
2020	CS-03	13	87	283
2020	CS-04	10	90	101
2019	CS	14	86	955
2019	CS-02	17	83	341
2019	CS-03	13	87	318
2018	CS	11	89	885
2018	CS-01	16	84	102
2018	CS-02	13	87	344
2018	CS-03	9	91	274
2018	CS-04	4	96	110

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	15	85	802
2020	CS-02	14	86	287
2020	CS-03	16	84	283
2020	CS-04	15	85	101
2019	CS	13	87	955
2019	CS-02	12	88	341
2019	CS-03	14	86	318
2018	CS	13	87	885
2018	CS-01	16	84	102
2018	CS-02	11	89	344
2018	CS-03	14	86	274
2018	CS-04	12	88	110

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	29	71	802
2020	CS-02	28	72	287
2020	CS-03	29	71	283
2020	CS-04	35	65	101
2019	CS	30	70	955
2019	CS-02	31	69	341
2019	CS-03	28	72	318
2018	CS	29	71	885
2018	CS-01	29	71	102
2018	CS-02	28	72	344
2018	CS-03	31	69	274
2018	CS-04	28	72	110

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	10	90	802
2020	CS-02	10	90	287
2020	CS-03	9	91	283
2020	CS-04	13	87	101
2019	CS	8	92	955
2019	CS-02	7	93	341
2019	CS-03	9	91	318
2018	CS	10	90	885
2018	CS-01	7	93	102
2018	CS-02	11	89	344
2018	CS-03	11	89	274
2018	CS-04	8	92	110

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	46	54	802
2020	CS-02	48	52	287
2020	CS-03	44	56	283
2020	CS-04	44	56	101
2019	CS	44	56	955
2019	CS-01	40	60	122
2019	CS-02	46	54	341
2019	CS-03	41	59	318
2018	CS	44	56	885
2018	CS-01	43	57	102
2018	CS-02	45	55	344
2018	CS-03	42	58	274
2018	CS-04	43	57	110

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	2	98	802
2020	CS-02	3	97	287
2020	CS-03	2	98	283
2020	CS-04	0	100	101
2019	CS	2	98	955
2019	CS-02	1	99	341
2019	CS-03	3	97	318
2018	CS	1	99	885
2018	CS-02	3	97	344
2018	CS-04	0	100	110

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	57	43	802
2020	CS-02	55	45	287
2020	CS-03	58	42	283
2020	CS-04	61	39	101
2019	CS	54	46	955
2019	CS-01	50	50	122
2019	CS-02	57	43	341
2019	CS-03	51	49	318
2018	CS	56	44	885
2018	CS-01	51	49	102
2018	CS-02	56	44	344
2018	CS-03	57	43	274
2018	CS-04	54	46	110

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	4	96	802
2020	CS-02	3	97	287
2020	CS-03	4	96	283
2019	CS	5	95	955
2019	CS-01	7	93	122
2019	CS-02	3	97	341
2019	CS-03	5	95	318
2018	CS	4	96	885
2018	CS-02	4	96	344
2018	CS-03	6	94	274

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	13	87	802
2020	CS-02	14	86	287
2020	CS-03	11	89	283
2020	CS-04	12	88	101
2019	CS	13	87	955
2019	CS-02	13	87	341
2019	CS-03	14	86	318
2018	CS	13	87	885
2018	CS-01	14	86	102
2018	CS-02	14	86	344
2018	CS-03	9	91	274
2018	CS-04	16	84	110

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	24	17	16	4	3	29	8	64	10	11972
2020	CS-01	31	15	13	2	2	28	9	72	7	1471
2020	CS-02	24	17	16	3	3	29	8	65	10	4432
2020	CS-03	22	17	17	4	3	30	8	62	11	4047
2020	CS-04	23	18	18	4	3	27	7	63	10	1508
2020	CS-05	32	18	16	5	3	18	6	67	12	383
2019	CS	21	17	19	5	4	27	8	58	13	11571
2019	CS-01	29	16	14	4	3	26	9	68	11	1517
2019	CS-02	21	16	18	4	4	28	9	58	13	4271
2019	CS-03	19	16	21	5	4	27	7	54	15	3748
2019	CS-04	20	19	20	6	4	24	7	57	14	1448
2019	CS-05	24	24	19	5	2	19	6	64	10	319
2018	CS	17	18	22	5	4	28	7	54	13	9712
2018	CS-01	25	18	20	3	4	24	7	62	10	1216
2018	CS-02	16	18	22	4	4	29	7	53	13	3751
2018	CS-03	15	17	23	5	4	29	7	51	14	3177
2018	CS-04	17	21	20	5	5	26	7	55	14	1087
2018	CS-05	30	23	17	6	2	20	3	68	10	219
2017	CS	18	18	19	4	4	27	9	56	14	11288
2017	CS-01	20	19	17	4	4	25	10	61	13	1508
2017	CS-02	16	17	19	4	5	29	9	55	15	4624
2017	CS-03	17	18	21	4	4	27	9	54	13	3653
2017	CS-04	19	21	20	5	3	24	8	59	12	1144
2017	CS-05	27	24	17	3	4	19	6	68	9	220
2014	CS	16	17	19	5	4	30	8	54	14	12798
2014	CS-01	19	18	17	5	4	29	9	59	15	1928
2014	CS-02	15	16	19	5	4	31	9	53	15	5331
2014	CS-03	17	17	21	4	5	29	8	53	14	3850
2014	CS-04	17	18	21	5	4	28	7	54	13	1275
2014	CS-05	23	26	13	7	4	23	4	67	15	249

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	40	30	14	4	2	9	1	78	6	11976
2020	CS-01	48	24	10	3	2	12	1	83	5	1473
2020	CS-02	40	29	14	3	2	10	1	78	6	4433
2020	CS-03	38	32	14	4	2	8	1	77	7	4048
2020	CS-04	40	32	14	4	2	6	1	78	6	1508
2020	CS-05	47	30	14	3	2	5	0	81	5	382
2019	CS	37	31	15	4	3	9	1	76	7	11571
2019	CS-01	44	27	13	3	2	10	1	80	6	1515
2019	CS-02	37	30	15	4	3	10	1	75	8	4268
2019	CS-03	36	32	16	4	3	9	1	75	7	3750
2019	CS-04	36	33	17	4	3	7	1	74	8	1451
2019	CS-05	41	39	12	3	2	3	0	82	5	319
2018	CS	31	33	19	4	3	9	1	71	8	9716
2018	CS-01	40	29	15	3	2	9	1	77	6	1218
2018	CS-02	30	33	19	4	3	11	1	71	8	3749
2018	CS-03	30	33	20	5	2	9	1	69	8	3178
2018	CS-04	31	37	18	4	3	7	0	73	8	1089
2018	CS-05	45	31	14	2	2	5	1	80	5	219
2017	CS	30	32	17	4	3	12	2	71	9	11286
2017	CS-01	35	32	14	4	3	11	2	76	8	1508
2017	CS-02	29	31	17	4	4	14	1	71	10	4623
2017	CS-03	29	33	19	4	3	11	2	71	8	3650
2017	CS-04	30	34	20	4	3	8	2	71	8	1145
2017	CS-05	38	35	14	2	2	8	0	80	5	220
2014	CS	27	30	19	5	3	15	1	68	9	12794
2014	CS-01	30	30	16	5	3	15	2	72	9	1928
2014	CS-02	25	29	19	4	3	18	2	67	9	5329
2014	CS-03	27	30	20	5	3	14	1	67	9	3849
2014	CS-04	27	30	21	5	3	13	1	67	8	1274
2014	CS-05	31	33	17	5	5	9	0	70	11	249

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	5	95	11992
2020	CS-01	5	95	1474
2020	CS-02	5	95	4440
2020	CS-03	5	95	4055
2020	CS-04	6	94	1507
2020	CS-05	6	94	384
2019	CS	5	95	11570
2019	CS-01	5	95	1514
2019	CS-02	6	94	4265
2019	CS-03	5	95	3753
2019	CS-04	5	95	1450
2019	CS-05	5	95	319
2018	CS	6	94	9718
2018	CS-01	5	95	1222
2018	CS-02	6	94	3747
2018	CS-03	5	95	3185
2018	CS-04	5	95	1090
2018	CS-05	2	98	214

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	33	67	634
2020	CS-01	34	66	66
2020	CS-02	36	64	223
2020	CS-03	32	68	218
2020	CS-04	33	67	87
2020	CS-05	22	78	23
2019	CS	36	64	606
2019	CS-01	45	55	76
2019	CS-02	35	65	235
2019	CS-03	39	61	196
2018	CS	32	68	532
2018	CS-01	33	67	61
2018	CS-02	31	69	225
2018	CS-03	35	65	165
2018	CS-04	30	70	52

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	72	28	634
2020	CS-02	67	33	223
2020	CS-03	76	24	218
2020	CS-04	71	29	87
2019	CS	73	27	606
2019	CS-01	67	33	76
2019	CS-02	70	30	235
2019	CS-03	73	27	196
2018	CS	76	24	532
2018	CS-01	67	33	61
2018	CS-02	72	28	225
2018	CS-03	80	20	165
2018	CS-04	87	13	52

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	4	96	634
2020	CS-02	3	97	223
2020	CS-03	6	94	218
2020	CS-04	6	94	87
2019	CS	5	95	606
2019	CS-02	4	96	235
2019	CS-03	6	94	196
2019	CS-04	9	91	71
2018	CS	5	95	532
2018	CS-02	5	95	225
2018	CS-03	6	94	165

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	10	90	634
2020	CS-02	12	88	223
2020	CS-03	8	92	218
2020	CS-04	9	91	87
2019	CS	11	89	606
2019	CS-01	13	87	76
2019	CS-02	10	90	235
2019	CS-03	8	92	196
2018	CS	7	93	532
2018	CS-01	10	90	61
2018	CS-02	8	92	225
2018	CS-03	4	96	165
2018	CS-04	10	90	52

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	3	97	634
2020	CS-01	8	92	66
2020	CS-02	3	97	223
2020	CS-03	4	96	218
2019	CS	5	95	606
2019	CS-01	9	91	76
2019	CS-02	4	96	235
2019	CS-03	4	96	196
2018	CS	3	97	532
2018	CS-02	3	97	225

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	12	88	634
2020	CS-02	13	87	223
2020	CS-03	10	90	218
2020	CS-04	21	79	87
2019	CS	15	85	606
2019	CS-01	16	84	76
2019	CS-02	17	83	235
2019	CS-03	14	86	196
2019	CS-04	13	87	71
2019	CS-05	0	100	13
2018	CS	12	88	532
2018	CS-01	15	85	61
2018	CS-02	12	88	225
2018	CS-03	8	92	165
2018	CS-04	17	83	52

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	26	74	634
2020	CS-01	28	72	66
2020	CS-02	28	72	223
2020	CS-03	21	79	218
2020	CS-04	30	70	87
2020	CS-05	38	62	23
2019	CS	26	74	595
2019	CS-01	32	68	74
2019	CS-02	29	71	231
2019	CS-03	25	75	194
2018	CS	27	73	530
2018	CS-01	32	68	61
2018	CS-02	28	72	223
2018	CS-03	26	74	165
2018	CS-04	20	80	52

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	23	77	634
2020	CS-01	17	83	66
2020	CS-02	25	75	223
2020	CS-03	22	78	218
2020	CS-04	27	73	87
2020	CS-05	21	79	23
2019	CS	24	76	595
2019	CS-01	21	79	74
2019	CS-02	27	73	231
2019	CS-03	24	76	194
2018	CS	28	72	530
2018	CS-01	27	73	61
2018	CS-02	30	70	223
2018	CS-03	30	70	165
2018	CS-04	18	82	52

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	15	85	634
2020	CS-01	14	86	66
2020	CS-02	17	83	223
2020	CS-03	12	88	218
2020	CS-04	18	82	87
2020	CS-05	21	79	23
2019	CS	17	83	595
2019	CS-01	21	79	74
2019	CS-02	17	83	231
2019	CS-03	19	81	194
2018	CS	19	81	530
2018	CS-01	21	79	61
2018	CS-02	21	79	223
2018	CS-03	19	81	165
2018	CS-04	12	88	52

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	5	95	634
2020	CS-01	12	88	66
2020	CS-02	5	95	223
2020	CS-03	7	93	218
2020	CS-04	0	100	87
2020	CS-05	0	100	23
2019	CS	6	94	595
2019	CS-01	9	91	74
2019	CS-02	5	95	231
2019	CS-03	8	92	194
2018	CS	6	94	530
2018	CS-02	6	94	223
2018	CS-03	5	95	165

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	23	77	634
2020	CS-01	20	80	66
2020	CS-02	24	76	223
2020	CS-03	25	75	218
2020	CS-04	17	83	87
2020	CS-05	22	78	23
2019	CS	27	73	595
2019	CS-01	23	77	74
2019	CS-02	27	73	231
2019	CS-03	26	74	194
2019	CS-04	30	70	70
2019	CS-05	48	52	13
2018	CS	22	78	530
2018	CS-01	19	81	61
2018	CS-02	22	78	223
2018	CS-03	23	77	165
2018	CS-04	25	75	52

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	27	73	634
2020	CS-01	23	77	66
2020	CS-02	26	74	223
2020	CS-03	25	75	218
2020	CS-04	37	63	87
2020	CS-05	34	66	23
2019	CS	28	72	595
2019	CS-01	31	69	74
2019	CS-02	28	72	231
2019	CS-03	26	74	194
2018	CS	23	77	530
2018	CS-01	22	78	61
2018	CS-02	24	76	223
2018	CS-03	24	76	165
2018	CS-04	24	76	52

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	3	97	634
2020	CS-02	3	97	223
2020	CS-05	0	100	23
2019	CS	3	97	595
2019	CS-02	3	97	231
2019	CS-03	3	97	194
2019	CS-05	0	100	13
2018	CS	2	98	530
2018	CS-03	3	97	165
2018	CS-04	0	100	52

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	2	98	634
2020	CS-02	2	98	223
2020	CS-03	3	97	218
2020	CS-04	0	100	87
2019	CS	2	98	595
2019	CS-05	0	100	13
2018	CS	2	98	530
2018	CS-02	2	98	223

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	5	95	634
2020	CS-02	5	95	223
2020	CS-03	3	97	218
2019	CS	7	93	595
2019	CS-02	9	91	231
2019	CS-03	6	94	194
2019	CS-05	0	100	13
2018	CS	6	94	530
2018	CS-02	7	93	223
2018	CS-03	4	96	165

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	9	91	634
2020	CS-01	8	92	66
2020	CS-02	9	91	223
2020	CS-03	13	87	218
2019	CS	10	90	595
2019	CS-02	13	87	231
2019	CS-03	11	89	194
2019	CS-04	7	93	70
2018	CS	10	90	530
2018	CS-01	8	92	61
2018	CS-02	9	91	223
2018	CS-03	13	87	165

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	15	85	634
2020	CS-02	16	84	223
2020	CS-03	16	84	218
2020	CS-04	10	90	87
2019	CS	18	82	595
2019	CS-01	19	81	74
2019	CS-02	18	82	231
2019	CS-03	20	80	194
2018	CS	17	83	530
2018	CS-01	17	83	61
2018	CS-02	19	81	223
2018	CS-03	14	86	165
2018	CS-04	17	83	52

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	25	75	634
2020	CS-01	19	81	66
2020	CS-02	23	77	223
2020	CS-03	27	73	218
2020	CS-04	26	74	87
2020	CS-05	27	73	23
2019	CS	21	79	595
2019	CS-01	26	74	74
2019	CS-02	22	78	231
2019	CS-03	17	83	194
2018	CS	24	76	530
2018	CS-01	16	84	61
2018	CS-02	21	79	223
2018	CS-03	27	73	165
2018	CS-04	32	68	52

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	27	73	634
2020	CS-01	22	78	66
2020	CS-02	26	74	223
2020	CS-03	27	73	218
2020	CS-04	35	65	87
2020	CS-05	31	69	23
2019	CS	30	70	585
2019	CS-01	28	72	73
2019	CS-02	28	72	229
2019	CS-03	32	68	192
2018	CS	29	71	529
2018	CS-01	20	80	61
2018	CS-02	29	71	223
2018	CS-03	29	71	164
2018	CS-04	43	57	52

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	14	86	634
2020	CS-02	13	87	223
2020	CS-03	15	85	218
2020	CS-04	13	87	87
2019	CS	14	86	585
2019	CS-01	13	87	73
2019	CS-02	11	89	229
2019	CS-03	19	81	192
2018	CS	13	87	529
2018	CS-01	17	83	61
2018	CS-02	13	87	223
2018	CS-03	13	87	164
2018	CS-04	14	86	52

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	5	95	634
2020	CS-02	6	94	223
2020	CS-03	3	97	218
2020	CS-04	8	92	87
2019	CS	7	93	585
2019	CS-01	11	89	73
2019	CS-02	5	95	229
2019	CS-03	7	93	192
2019	CS-04	12	88	68
2019	CS-05	0	100	13
2018	CS	5	95	529
2018	CS-01	9	91	61
2018	CS-02	6	94	223
2018	CS-03	3	97	164

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	13	87	634
2020	CS-01	12	88	66
2020	CS-02	19	81	223
2020	CS-03	10	90	218
2020	CS-04	9	91	87
2020	CS-05	0	100	23
2019	CS	15	85	585
2019	CS-01	24	76	73
2019	CS-02	14	86	229
2019	CS-03	14	86	192
2018	CS	15	85	529
2018	CS-01	19	81	61
2018	CS-02	18	82	223
2018	CS-03	12	88	164
2018	CS-04	14	86	52

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	6	94	634
2020	CS-02	3	97	223
2020	CS-03	5	95	218
2020	CS-04	11	89	87
2019	CS	5	95	585
2019	CS-01	12	88	73
2019	CS-02	6	94	229
2019	CS-03	3	97	192
2018	CS	4	96	529
2018	CS-01	9	91	61
2018	CS-02	5	95	223
2018	CS-03	4	96	164

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	4	96	634
2020	CS-02	4	96	223
2020	CS-03	5	95	218
2019	CS	4	96	585
2019	CS-01	8	92	73
2019	CS-02	3	97	229
2019	CS-03	3	97	192
2018	CS	4	96	529
2018	CS-01	11	89	61
2018	CS-02	3	97	223

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	7	93	634
2020	CS-01	10	90	66
2020	CS-02	7	93	223
2020	CS-03	7	93	218
2020	CS-04	7	93	87
2020	CS-05	0	100	23
2019	CS	9	91	585
2019	CS-02	9	91	229
2019	CS-03	7	93	192
2019	CS-04	13	87	68
2018	CS	7	93	529
2018	CS-01	13	87	61
2018	CS-02	7	93	223
2018	CS-03	6	94	164

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	8	92	634
2020	CS-01	9	91	66
2020	CS-02	7	93	223
2020	CS-03	7	93	218
2020	CS-04	15	85	87
2020	CS-05	0	100	23
2019	CS	8	92	585
2019	CS-01	8	92	73
2019	CS-02	7	93	229
2019	CS-03	8	92	192
2019	CS-04	9	91	68
2019	CS-05	0	100	13
2018	CS	10	90	529
2018	CS-02	12	88	223
2018	CS-03	8	92	164
2018	CS-04	10	90	52

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	50	50	634
2020	CS-01	43	57	66
2020	CS-02	50	50	223
2020	CS-03	54	46	218
2020	CS-04	43	57	87
2020	CS-05	57	43	23
2019	CS	51	49	585
2019	CS-01	47	53	73
2019	CS-02	50	50	229
2019	CS-03	53	47	192
2018	CS	48	52	529
2018	CS-01	56	44	61
2018	CS-02	45	55	223
2018	CS-03	50	50	164
2018	CS-04	44	56	52

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	5	95	608
2020	CS-02	5	95	214
2020	CS-03	4	96	208
2019	CS	5	95	527
2019	CS-01	11	89	62
2019	CS-02	3	97	207
2019	CS-03	5	95	175
2018	CS	4	96	509
2018	CS-02	3	97	215
2018	CS-03	5	95	160

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	16	84	608
2020	CS-02	18	82	214
2020	CS-03	16	84	208
2019	CS	14	86	527
2019	CS-01	16	84	62
2019	CS-02	15	85	207
2019	CS-03	13	87	175
2018	CS	13	87	509
2018	CS-02	13	87	215
2018	CS-03	16	84	160

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	5	95	608
2020	CS-02	4	96	214
2020	CS-03	4	96	208
2019	CS	3	97	527
2019	CS-02	5	95	207
2018	CS	3	97	509
2018	CS-02	3	97	215
2018	CS-04	0	100	51

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	2	98	608
2020	CS-02	2	98	214
2019	CS	2	98	527
2018	CS	1	99	509
2018	CS-02	0	100	215
2018	CS-03	4	96	160
2018	CS-04	0	100	51

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	4	96	608
2020	CS-02	5	95	214
2020	CS-03	3	97	208
2019	CS	4	96	527
2019	CS-01	9	91	62
2019	CS-02	5	95	207
2019	CS-03	3	97	175
2018	CS	2	98	509
2018	CS-02	2	98	215

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	4	96	608
2020	CS-02	3	97	214
2020	CS-03	6	94	208
2019	CS	5	95	527
2019	CS-02	4	96	207
2019	CS-03	7	93	175
2018	CS	4	96	509
2018	CS-01	0	100	55
2018	CS-02	4	96	215
2018	CS-03	4	96	160

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	10	90	608
2020	CS-02	9	91	214
2020	CS-03	12	88	208
2019	CS	11	89	527
2019	CS-01	13	87	62
2019	CS-02	9	91	207
2019	CS-03	13	87	175
2018	CS	8	92	509
2018	CS-02	7	93	215
2018	CS-03	12	88	160
2018	CS-04	10	90	51

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	13	87	608
2020	CS-02	15	85	214
2020	CS-03	14	86	208
2019	CS	12	88	527
2019	CS-01	17	83	62
2019	CS-02	14	86	207
2019	CS-03	11	89	175
2018	CS	13	87	509
2018	CS-01	13	87	55
2018	CS-02	15	85	215
2018	CS-03	11	89	160
2018	CS-04	14	86	51

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	10	90	608
2020	CS-02	11	89	214
2020	CS-03	9	91	208
2019	CS	9	91	527
2019	CS-01	15	85	62
2019	CS-02	7	93	207
2019	CS-03	10	90	175
2018	CS	9	91	509
2018	CS-02	11	89	215
2018	CS-03	9	91	160
2018	CS-04	11	89	51

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	25	75	608
2020	CS-02	22	78	214
2020	CS-03	29	71	208
2019	CS	25	75	527
2019	CS-01	17	83	62
2019	CS-02	24	76	207
2019	CS-03	29	71	175
2018	CS	26	74	509
2018	CS-01	22	78	55
2018	CS-02	23	77	215
2018	CS-03	29	71	160
2018	CS-04	29	71	51

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	8	92	608
2020	CS-02	7	93	214
2020	CS-03	11	89	208
2019	CS	8	92	527
2019	CS-02	7	93	207
2019	CS-03	8	92	175
2018	CS	11	89	509
2018	CS-01	11	89	55
2018	CS-02	12	88	215
2018	CS-03	11	89	160
2018	CS-04	10	90	51

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	41	59	608
2020	CS-02	45	55	214
2020	CS-03	42	58	208
2019	CS	42	58	527
2019	CS-01	37	63	62
2019	CS-02	40	60	207
2019	CS-03	42	58	175
2018	CS	43	57	509
2018	CS-01	44	56	55
2018	CS-02	43	57	215
2018	CS-03	43	57	160
2018	CS-04	47	53	51

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	1	99	608
2020	CS-03	2	98	208
2019	CS	2	98	527
2019	CS-01	0	100	62
2019	CS-03	4	96	175
2018	CS	3	97	509
2018	CS-02	5	95	215
2018	CS-04	0	100	51

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	65	35	608
2020	CS-02	61	39	214
2020	CS-03	69	31	208
2019	CS	64	36	527
2019	CS-01	56	44	62
2019	CS-02	63	37	207
2019	CS-03	67	33	175
2018	CS	66	34	509
2018	CS-01	61	39	55
2018	CS-02	59	41	215
2018	CS-03	71	29	160
2018	CS-04	75	25	51

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	3	97	608
2020	CS-02	4	96	214
2020	CS-03	3	97	208
2019	CS	4	96	527
2019	CS-02	4	96	207
2019	CS-03	4	96	175
2018	CS	3	97	509
2018	CS-02	5	95	215
2018	CS-03	3	97	160

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	14	86	608
2020	CS-02	17	83	214
2020	CS-03	11	89	208
2019	CS	11	89	527
2019	CS-01	9	91	62
2019	CS-02	12	88	207
2019	CS-03	10	90	175
2018	CS	15	85	509
2018	CS-01	16	84	55
2018	CS-02	16	84	215
2018	CS-03	12	88	160
2018	CS-04	18	82	51

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	25	17	16	2	2	31	7	67	7	11971
2020	CS-01	32	15	13	2	2	29	7	74	5	1472
2020	CS-02	25	17	16	2	2	31	7	67	7	4423
2020	CS-03	23	17	17	2	2	33	6	65	7	4056
2020	CS-04	24	17	19	2	2	29	7	64	7	1507
2020	CS-05	33	16	18	2	2	24	5	69	6	383
2019	CS	22	16	20	2	2	30	7	61	8	11558
2019	CS-01	30	15	16	2	2	28	8	69	6	1516
2019	CS-02	22	16	19	2	3	30	8	61	8	4264
2019	CS-03	20	16	22	3	2	30	7	57	8	3746
2019	CS-04	22	16	22	3	2	29	6	59	8	1445
2019	CS-05	27	20	19	1	1	26	7	69	3	318
2018	CS	18	18	23	3	3	30	6	57	8	9711
2018	CS-01	25	18	20	2	2	26	7	64	7	1220
2018	CS-02	17	18	23	3	3	30	6	55	9	3746
2018	CS-03	17	18	24	3	2	31	6	54	8	3182
2018	CS-04	18	19	22	3	3	31	5	58	8	1087
2018	CS-05	32	21	14	2	2	25	5	75	5	218
2017	CS	18	18	20	2	2	32	8	59	8	11286
2017	CS-01	21	19	18	3	2	28	9	63	8	1508
2017	CS-02	17	18	19	2	3	33	7	59	9	4623
2017	CS-03	17	17	22	2	2	32	8	57	6	3648
2017	CS-04	18	19	21	3	2	30	8	59	7	1146
2017	CS-05	29	20	17	1	2	23	8	71	5	220
2014	CS	17	16	20	2	2	35	8	57	8	12790
2014	CS-01	19	18	18	3	2	32	8	62	8	1927
2014	CS-02	15	16	20	3	2	36	9	56	8	5329
2014	CS-03	16	17	21	2	2	35	7	57	7	3846
2014	CS-04	16	15	23	2	1	36	6	54	6	1275
2014	CS-05	28	22	14	0	0	29	5	77	1	248

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	29	14	3	2	10	1	79	5	11975
2020	CS-01	47	24	10	2	1	13	2	84	4	1472
2020	CS-02	41	28	14	2	2	11	2	79	5	4423
2020	CS-03	38	32	15	3	2	9	1	79	5	4060
2020	CS-04	41	31	15	3	2	6	1	78	5	1506
2020	CS-05	46	31	13	3	1	6	0	83	4	383
2019	CS	38	29	16	2	2	11	1	76	5	11551
2019	CS-01	44	24	14	2	1	13	2	80	3	1515
2019	CS-02	37	28	17	2	2	12	2	76	5	4260
2019	CS-03	37	30	17	3	2	11	1	76	5	3744
2019	CS-04	37	31	17	3	2	9	1	76	5	1443
2019	CS-05	48	31	11	2	1	5	2	85	3	320
2018	CS	32	32	20	3	2	11	1	72	6	9719
2018	CS-01	38	29	17	2	2	11	1	76	4	1218
2018	CS-02	30	31	20	3	3	12	2	71	7	3749
2018	CS-03	30	33	21	3	2	10	1	71	5	3185
2018	CS-04	32	35	19	3	2	10	0	74	5	1091
2018	CS-05	46	30	11	0	2	9	1	85	3	218
2017	CS	31	31	17	3	2	14	2	74	6	11282
2017	CS-01	35	30	16	3	2	13	2	76	6	1505
2017	CS-02	30	31	17	3	3	16	2	74	6	4624
2017	CS-03	30	33	18	2	2	13	1	74	5	3650
2017	CS-04	32	33	18	2	2	11	2	74	5	1144
2017	CS-05	44	30	12	3	2	9	1	81	5	219
2014	CS	28	29	18	3	2	18	2	71	6	12785
2014	CS-01	33	28	16	3	2	17	2	74	6	1926
2014	CS-02	27	29	18	3	2	20	2	71	6	5325
2014	CS-03	29	29	19	3	2	17	1	71	6	3846
2014	CS-04	28	29	21	3	1	17	1	70	5	1274
2014	CS-05	36	32	13	4	0	15	0	81	4	249

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	10	90	11929
2020	CS-01	11	89	1463
2020	CS-02	11	89	4406
2020	CS-03	10	90	4043
2020	CS-04	10	90	1506
2020	CS-05	7	93	383

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	12	88	11934
2020	CS-01	11	89	1463
2020	CS-02	13	87	4411
2020	CS-03	12	88	4043
2020	CS-04	11	89	1505
2020	CS-05	11	89	384
2019	CS	14	86	11565
2019	CS-01	14	86	1509
2019	CS-02	16	84	4269
2019	CS-03	14	86	3747
2019	CS-04	12	88	1449
2019	CS-05	9	91	321
2017	CS	15	85	11287
2017	CS-01	14	86	1505
2017	CS-02	16	84	4624
2017	CS-03	14	86	3652
2017	CS-04	14	86	1146
2017	CS-05	13	87	220
2014	CS	12	88	12773
2014	CS-01	14	86	1925
2014	CS-02	13	87	5321
2014	CS-03	12	88	3842
2014	CS-04	10	90	1272
2014	CS-05	8	92	249

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	43	57	1433
2020	CS-01	42	58	156
2020	CS-02	42	58	559
2020	CS-03	45	55	478
2020	CS-04	45	55	169
2020	CS-05	36	64	44

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	79	21	1431
2020	CS-01	78	22	155
2020	CS-02	78	22	559
2020	CS-03	80	20	477
2020	CS-04	77	23	169
2020	CS-05	83	17	44
2019	CS	82	18	1640
2019	CS-01	78	22	200
2019	CS-02	81	19	677
2019	CS-03	85	15	526
2019	CS-04	85	15	173
2019	CS-05	79	21	29
2017	CS	76	24	1639
2017	CS-01	79	21	212
2017	CS-02	73	27	714
2017	CS-03	79	21	499
2017	CS-04	77	23	162
2017	CS-05	66	34	27
2014	CS	78	22	1572
2014	CS-01	80	20	266
2014	CS-02	77	23	688
2014	CS-03	79	21	448
2014	CS-04	75	25	131
2014	CS-05	78	22	19

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	53	32	8	4	1	1	0	86	6	1122
2020	CS-01	57	29	5	6	0	1	2	89	6	119
2020	CS-02	50	33	10	4	2	0	0	84	6	436
2020	CS-03	54	32	7	5	1	1	0	87	6	382
2020	CS-04	57	28	8	5	1	1	0	86	6	130
2020	CS-05	64	33	3	0	0	0	0	97	0	37
2019	CS	52	30	6	7	4	0	0	83	11	1328
2019	CS-01	54	27	7	7	2	1	2	83	10	156
2019	CS-02	52	30	6	7	5	0	0	82	12	547
2019	CS-03	51	32	5	7	4	1	0	84	12	435
2019	CS-04	56	28	6	4	6	0	0	83	10	145
2019	CS-05	66	22	4	9	0	0	0	87	9	23
2017	CS	48	34	6	7	3	0	1	83	11	1246
2017	CS-01	48	31	8	7	4	1	1	81	11	168
2017	CS-02	43	36	8	7	5	0	1	81	12	525
2017	CS-03	51	35	3	9	2	1	0	86	10	395
2017	CS-04	62	26	3	6	2	0	0	89	8	126
2017	CS-05	67	23	5	5	0	0	0	89	5	18
2014	CS	54	31	5	6	2	1	1	86	9	1225
2014	CS-01	53	29	6	6	3	2	1	84	10	212
2014	CS-02	53	32	4	6	3	1	1	87	9	532
2014	CS-03	53	32	5	7	1	1	0	86	8	355
2014	CS-04	64	23	4	8	1	0	0	87	9	99
2014	CS-05	80	6	13	0	0	0	0	87	0	15

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	53	29	8	3	2	2	3	87	5	11988
2020	CS-01	54	27	8	4	2	2	3	85	6	1473
2020	CS-02	50	30	9	4	2	3	3	85	6	4434
2020	CS-03	54	30	7	3	2	3	2	88	5	4057
2020	CS-04	58	27	7	3	1	1	3	89	4	1509
2020	CS-05	63	26	4	3	1	2	1	92	4	384

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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	38	34	14	7	3	4	75	10	11939
2020	CS-01	40	32	14	6	3	5	76	9	1465
2020	CS-02	40	33	14	6	3	4	76	9	4422
2020	CS-03	37	36	13	7	4	3	75	11	4038
2020	CS-04	37	35	14	8	3	3	74	11	1502
2020	CS-05	40	34	13	8	3	2	76	11	381

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	44	39	9	5	2	1	84	7	11999
2020	CS-01	47	36	9	4	2	2	84	6	1472
2020	CS-02	47	37	9	5	2	1	85	6	4440
2020	CS-03	43	40	10	5	1	0	83	7	4060
2020	CS-04	39	44	8	7	2	0	84	8	1510
2020	CS-05	43	43	7	5	1	1	87	6	384

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	44	36	11	6	2	1	0	81	8	11951
2020	CS-01	47	33	10	6	2	2	1	82	8	1472
2020	CS-02	46	35	11	5	2	1	0	82	7	4421
2020	CS-03	41	37	13	6	2	1	0	80	8	4045
2020	CS-04	40	40	10	6	3	1	0	81	9	1503
2020	CS-05	42	39	11	5	1	1	0	82	7	381

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	37	35	19	5	2	1	1	74	7	11912
2020	CS-01	40	30	18	5	2	2	2	73	8	1466
2020	CS-02	38	34	19	5	2	1	2	74	7	4410
2020	CS-03	35	36	20	5	2	1	1	73	7	4029
2020	CS-04	35	39	18	5	2	1	1	75	7	1496
2020	CS-05	40	39	15	4	1	2	0	80	5	379

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	47	33	12	3	1	2	1	83	5	11960
2020	CS-01	50	30	11	3	2	3	2	84	5	1472
2020	CS-02	48	31	13	3	2	2	1	82	5	4425
2020	CS-03	46	34	13	3	1	1	1	82	4	4046
2020	CS-04	47	35	12	3	1	1	1	84	4	1502
2020	CS-05	49	35	11	2	1	1	1	86	3	383

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	70	18	5	1	0	4	2	93	1	11979
2020	CS-01	70	15	5	0	1	6	3	94	1	1471
2020	CS-02	69	18	6	1	1	5	2	93	1	4433
2020	CS-03	70	18	5	1	0	3	2	93	1	4055
2020	CS-04	71	20	5	1	0	2	1	94	1	1505
2020	CS-05	73	20	3	0	1	2	0	96	1	383

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	51	33	9	3	1	2	0	86	4	11948
2020	CS-01	50	30	10	4	2	4	1	83	6	1470
2020	CS-02	51	32	9	4	1	3	0	85	5	4424
2020	CS-03	51	35	9	2	1	2	0	88	3	4036
2020	CS-04	54	33	8	2	1	1	0	89	3	1505
2020	CS-05	57	33	6	2	1	1	0	91	2	382

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	53	29	9	5	3	1	83	8	11929
2020	CS-01	53	28	9	4	3	2	83	8	1470
2020	CS-02	52	29	9	5	3	1	82	9	4413
2020	CS-03	53	29	8	5	3	1	84	8	4037
2020	CS-04	55	27	8	5	3	1	84	8	1496
2020	CS-05	56	29	7	5	2	1	86	7	382

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	56	29	8	3	2	1	1	86	5	11958
2020	CS-01	56	26	10	3	3	2	1	84	6	1467
2020	CS-02	54	30	9	3	2	1	1	85	6	4429
2020	CS-03	57	30	8	3	2	1	1	88	4	4045
2020	CS-04	61	27	7	2	1	1	1	89	4	1503
2020	CS-05	60	27	9	2	1	1	0	88	3	381

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	98	2	3293
2020	CS-03	97	3	1674
2020	CS-04	99	1	1077
2020	CS-05	99	1	344

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	27	34	18	14	6	1	62	20	3211
2020	CS-03	25	34	20	14	7	1	59	21	1624
2020	CS-04	30	33	16	14	5	0	64	20	1061
2020	CS-05	33	33	19	10	5	0	66	15	339

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	42	38	12	4	2	2	83	5	11954
2020	CS-01	40	37	14	3	2	4	80	6	1470
2020	CS-02	43	37	12	4	2	3	82	6	4420
2020	CS-03	42	40	11	3	2	2	84	5	4044
2020	CS-04	45	40	10	3	1	1	85	4	1505
2020	CS-05	49	36	10	3	1	1	87	4	383
2019	CS	33	40	16	5	2	4	75	8	11552
2019	CS-01	34	35	17	6	3	5	73	9	1513
2019	CS-02	32	38	17	6	3	4	74	9	4265
2019	CS-03	31	41	17	5	2	3	75	8	3743
2019	CS-04	35	43	13	5	1	3	81	6	1442
2019	CS-05	40	42	10	5	1	2	84	6	320
2018	CS	29	39	19	6	3	4	71	9	9720
2018	CS-01	30	37	20	5	2	5	71	8	1219
2018	CS-02	27	40	19	6	3	4	70	10	3750
2018	CS-03	28	40	20	6	3	3	70	9	3186
2018	CS-04	33	41	17	5	2	2	76	7	1087
2018	CS-05	43	36	14	4	0	2	81	5	216
2017	CS	23	38	19	8	5	6	66	14	11280
2017	CS-01	24	37	18	8	5	7	67	14	1504
2017	CS-02	22	37	19	8	6	7	64	15	4624
2017	CS-03	22	40	19	8	5	6	66	13	3649
2017	CS-04	23	41	20	7	4	4	67	12	1144
2017	CS-05	37	34	16	7	3	3	73	11	219

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	29	12	9	6	2	1	72	16	11949
2020	CS-01	41	28	13	8	6	2	1	71	15	1467
2020	CS-02	41	28	12	9	7	2	1	71	16	4419
2020	CS-03	41	30	12	9	6	1	1	73	15	4046
2020	CS-04	44	29	11	10	5	1	1	74	15	1504
2020	CS-05	45	28	12	8	5	1	0	74	13	383

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	51	27	12	3	2	4	1	82	6	11937
2020	CS-01	49	28	12	3	2	6	1	82	5	1467
2020	CS-02	50	27	12	3	2	4	1	81	6	4416
2020	CS-03	51	28	11	3	2	4	1	83	6	4046
2020	CS-04	53	26	12	3	2	2	1	82	5	1498
2020	CS-05	56	24	11	4	2	2	1	82	6	380

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	38	34	15	7	4	2	0	74	11	11978
2020	CS-01	41	31	16	6	4	3	1	74	10	1466
2020	CS-02	40	34	14	6	4	2	0	75	10	4428
2020	CS-03	36	36	15	7	4	2	0	74	11	4059
2020	CS-04	33	37	18	8	3	1	0	71	11	1510
2020	CS-05	37	33	14	11	4	1	0	71	15	384
2019	CS	27	37	18	10	5	2	0	66	16	11564
2019	CS-01	34	34	17	8	4	3	0	70	13	1515
2019	CS-02	29	36	17	9	5	3	0	67	15	4268
2019	CS-03	25	38	18	11	6	2	0	64	17	3747
2019	CS-04	23	39	20	12	4	2	0	63	16	1443
2019	CS-05	24	37	19	15	4	1	0	62	19	321
2018	CS	24	37	20	11	6	3	0	62	17	9731
2018	CS-01	29	37	18	8	5	4	0	68	13	1220
2018	CS-02	24	37	20	10	6	3	0	63	16	3752
2018	CS-03	22	38	21	12	6	2	0	60	19	3190
2018	CS-04	22	38	20	13	5	2	0	60	19	1089
2018	CS-05	29	34	20	11	4	1	0	64	16	216
2017	CS	18	39	20	12	8	3	0	59	20	11290
2017	CS-01	22	37	22	9	6	3	0	62	16	1509
2017	CS-02	19	39	20	11	8	4	0	60	20	4627
2017	CS-03	17	39	20	14	8	3	0	57	22	3649
2017	CS-04	13	41	20	14	9	2	0	56	24	1145
2017	CS-05	22	33	21	13	10	1	0	56	23	220

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	27	45	13	10	3	1	1	74	13	3289
2020	CS-03	25	44	14	12	3	1	1	71	15	1671
2020	CS-04	31	46	11	8	2	1	0	78	10	1076
2020	CS-05	32	48	10	7	2	0	0	81	9	344
2019	CS	23	41	17	10	3	3	3	68	14	3157
2019	CS-01	7	59	18	7	0	0	9	73	8	12
2019	CS-02	17	42	20	11	5	3	3	62	17	181
2019	CS-03	20	39	19	11	4	4	4	63	16	1568
2019	CS-04	25	44	16	9	2	1	2	72	11	1028
2019	CS-05	31	45	12	7	1	3	1	79	8	281

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	39	24	16	10	10	1	63	20	11988
2020	CS-01	37	21	18	10	11	1	60	22	1474
2020	CS-02	35	24	17	11	10	2	61	22	4434
2020	CS-03	39	23	16	10	9	1	64	20	4056
2020	CS-04	45	26	13	8	8	1	71	16	1509
2020	CS-05	50	23	13	9	4	0	74	13	383

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	38	28	17	9	7	0	1	67	16	11952
2020	CS-01	39	25	19	8	7	1	1	65	16	1468
2020	CS-02	39	28	16	9	7	0	1	68	16	4430
2020	CS-03	38	29	17	9	7	0	1	68	15	4043
2020	CS-04	36	30	19	9	7	0	0	66	15	1500
2020	CS-05	41	25	18	9	6	0	0	66	15	379
2019	CS	30	28	19	10	11	0	1	59	21	11560
2019	CS-01	29	28	20	10	11	0	2	58	22	1512
2019	CS-02	32	28	18	9	10	0	2	62	20	4271
2019	CS-03	30	28	19	10	11	0	1	60	21	3740
2019	CS-04	27	29	21	11	11	0	1	56	23	1448
2019	CS-05	25	26	24	11	12	0	0	52	24	320
2018	CS	27	26	21	11	13	0	2	54	25	9733
2018	CS-01	26	24	20	11	16	1	1	51	28	1223
2018	CS-02	28	26	21	11	12	1	2	55	23	3748
2018	CS-03	26	27	21	11	12	0	1	54	24	3190
2018	CS-04	26	26	23	13	11	0	1	52	25	1091
2018	CS-05	24	28	19	16	13	0	1	52	29	219
2017	CS	27	26	19	12	13	1	2	55	26	11267
2017	CS-01	23	27	18	13	17	1	2	52	30	1504
2017	CS-02	28	27	18	11	13	1	3	57	25	4615
2017	CS-03	28	26	19	12	12	0	2	56	24	3647
2017	CS-04	28	24	19	14	14	0	2	53	28	1144
2017	CS-05	30	22	21	12	13	0	2	53	26	220

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	21	28	25	15	10	0	0	49	25	11974
2020	CS-01	31	29	22	11	6	1	1	61	17	1472
2020	CS-02	27	31	23	11	7	0	1	58	18	4426
2020	CS-03	17	28	28	16	11	0	0	45	27	4054
2020	CS-04	10	21	28	23	18	0	0	32	40	1506
2020	CS-05	8	16	25	28	22	0	0	25	50	384
2019	CS	21	31	25	14	8	0	1	52	23	11554
2019	CS-01	33	30	21	10	4	0	1	64	14	1509
2019	CS-02	24	33	23	12	6	0	1	59	18	4265
2019	CS-03	17	30	26	15	11	0	0	47	26	3745
2019	CS-04	12	26	30	19	12	0	0	39	32	1444
2019	CS-05	8	20	30	23	19	0	0	28	42	321
2018	CS	17	28	29	16	9	0	1	46	25	9721
2018	CS-01	25	30	27	11	6	1	1	56	17	1223
2018	CS-02	22	31	27	12	7	0	1	53	20	3748
2018	CS-03	13	28	30	18	9	0	0	42	27	3182
2018	CS-04	7	22	31	24	16	0	0	29	39	1087
2018	CS-05	4	13	29	30	24	0	0	17	54	218
2017	CS	19	30	26	15	9	0	1	50	24	11275
2017	CS-01	26	32	24	9	5	1	2	60	15	1505
2017	CS-02	22	32	25	13	7	1	2	55	19	4625
2017	CS-03	15	30	28	17	10	0	1	45	27	3642
2017	CS-04	11	21	27	25	15	0	0	32	40	1144
2017	CS-05	6	16	24	26	27	0	0	23	53	220

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	29	30	21	12	7	0	1	60	19	11950
2020	CS-01	47	27	14	6	3	1	1	76	10	1470
2020	CS-02	36	32	17	8	5	0	1	69	14	4422
2020	CS-03	22	33	23	13	8	0	1	55	21	4044
2020	CS-04	14	25	28	20	12	0	0	39	33	1503
2020	CS-05	12	21	26	22	18	1	0	33	40	382
2019	CS	27	32	21	11	7	0	1	60	19	11487
2019	CS-01	44	29	14	6	3	1	2	76	9	1499
2019	CS-02	33	33	18	9	5	1	2	68	13	4243
2019	CS-03	21	34	24	12	9	0	0	55	21	3722
2019	CS-04	15	29	27	19	11	0	1	44	29	1438
2019	CS-05	10	24	23	24	19	0	0	34	43	319
2018	CS	22	30	25	14	8	0	1	53	22	9683
2018	CS-01	35	31	19	8	5	1	2	68	13	1212
2018	CS-02	27	32	22	11	6	0	2	61	17	3730
2018	CS-03	16	31	28	15	9	0	1	48	24	3177
2018	CS-04	8	26	29	22	15	0	0	33	37	1085
2018	CS-05	3	19	29	24	25	0	0	22	49	219
2017	CS	23	31	22	14	8	1	2	55	23	11248
2017	CS-01	36	29	17	9	4	1	4	68	14	1496
2017	CS-02	27	33	20	11	6	1	3	62	17	4608
2017	CS-03	17	31	26	16	9	0	1	49	25	3646
2017	CS-04	10	24	26	23	16	0	0	35	39	1138
2017	CS-05	7	18	26	26	24	0	0	25	50	220

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	22	26	22	15	13	1	1	49	29	11931
2020	CS-01	34	24	18	11	9	2	1	61	21	1466
2020	CS-02	29	27	20	12	9	1	1	57	22	4412
2020	CS-03	17	27	24	17	14	0	0	45	31	4039
2020	CS-04	10	21	27	23	19	0	1	31	41	1502
2020	CS-05	7	18	23	26	25	1	1	25	52	380
2019	CS	20	26	22	17	14	1	1	46	31	11507
2019	CS-01	31	26	19	12	10	1	2	58	22	1502
2019	CS-02	25	28	20	14	10	1	2	54	25	4246
2019	CS-03	14	27	24	18	16	0	1	42	34	3739
2019	CS-04	10	21	25	24	19	0	0	31	43	1435
2019	CS-05	7	17	26	27	22	1	0	25	49	319
2018	CS	17	25	24	19	14	1	1	42	34	9691
2018	CS-01	25	26	20	15	12	1	1	52	28	1219
2018	CS-02	21	27	23	16	11	1	2	49	28	3738
2018	CS-03	13	25	25	21	15	0	1	38	36	3172
2018	CS-04	6	18	28	26	19	0	1	25	46	1084
2018	CS-05	3	15	29	28	25	1	0	18	53	218
2017	CS	17	25	23	18	14	1	2	44	32	11275
2017	CS-01	24	27	21	13	12	1	3	53	26	1504
2017	CS-02	21	27	22	15	11	1	3	50	27	4620
2017	CS-03	13	25	26	20	14	1	1	39	35	3645
2017	CS-04	7	19	25	25	22	0	1	27	48	1146
2017	CS-05	4	19	27	26	24	0	0	23	50	220

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	26	13	6	4	0	3	75	11	11931
2020	CS-01	64	19	8	3	1	1	4	87	4	1467
2020	CS-02	53	25	11	4	2	1	4	82	7	4417
2020	CS-03	42	29	14	7	5	0	3	73	12	4036
2020	CS-04	30	29	20	12	8	0	2	60	20	1501
2020	CS-05	16	26	22	20	14	0	1	43	35	381
2019	CS	52	25	11	5	3	0	5	81	8	11515
2019	CS-01	69	16	6	2	2	1	6	90	4	1505
2019	CS-02	57	24	8	3	2	1	6	86	6	4250
2019	CS-03	49	28	12	5	3	0	4	80	8	3731
2019	CS-04	38	30	16	8	5	0	3	70	13	1447
2019	CS-05	22	29	25	12	10	0	1	53	22	318
2018	CS	46	26	13	5	3	1	6	77	9	9706
2018	CS-01	60	20	8	2	2	1	7	87	4	1219
2018	CS-02	53	24	10	3	2	1	7	83	6	3745
2018	CS-03	42	29	15	6	3	0	5	75	10	3183
2018	CS-04	31	32	19	9	6	0	4	65	15	1087
2018	CS-05	18	29	24	19	10	0	1	47	29	217
2017	CS	46	26	12	5	3	1	9	79	8	11264
2017	CS-01	59	19	6	2	1	1	12	89	4	1501
2017	CS-02	50	23	10	4	2	1	10	83	6	4616
2017	CS-03	42	29	14	5	3	1	7	77	9	3647
2017	CS-04	29	33	19	9	6	0	4	64	16	1143
2017	CS-05	14	26	25	21	12	0	3	41	33	218

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	34	29	20	10	7	0	1	64	17	11960
2020	CS-01	44	26	18	6	5	1	1	71	11	1469
2020	CS-02	38	29	18	8	5	0	1	68	14	4421
2020	CS-03	31	31	21	10	7	0	0	62	17	4052
2020	CS-04	23	30	22	14	10	0	0	54	24	1502
2020	CS-05	17	24	27	16	16	0	0	41	32	383
2019	CS	38	31	17	7	5	0	1	70	13	11552
2019	CS-01	49	26	13	6	4	1	1	77	10	1511
2019	CS-02	41	30	16	6	4	1	1	73	11	4264
2019	CS-03	35	32	19	8	6	0	1	68	13	3748
2019	CS-04	28	35	21	9	7	0	0	63	16	1441
2019	CS-05	22	31	23	12	12	0	0	53	24	320
2018	CS	34	29	20	9	7	0	1	65	16	9717
2018	CS-01	43	26	18	7	5	0	1	70	12	1222
2018	CS-02	38	30	18	7	6	1	1	69	14	3748
2018	CS-03	33	30	21	9	6	0	1	63	16	3180
2018	CS-04	26	31	24	11	8	0	0	57	20	1088
2018	CS-05	16	24	27	16	17	0	0	40	33	218
2017	CS	33	32	19	9	5	0	1	66	14	11251
2017	CS-01	43	30	16	6	4	1	1	74	10	1502
2017	CS-02	35	32	18	9	5	1	1	68	14	4612
2017	CS-03	32	33	21	10	5	0	1	65	14	3638
2017	CS-04	26	33	23	11	6	0	0	60	17	1139
2017	CS-05	16	28	30	13	13	0	0	44	26	220

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	26	18	9	7	0	6	65	16	11947
2020	CS-01	43	23	14	6	5	1	9	73	12	1467
2020	CS-02	37	25	18	8	6	0	6	66	15	4415
2020	CS-03	32	27	19	9	7	0	6	63	17	4048
2020	CS-04	32	25	18	10	8	0	5	61	20	1503
2020	CS-05	28	27	23	9	8	0	6	58	18	382

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	35	18	7	4	1	1	71	11	11939
2020	CS-01	44	30	14	6	3	2	2	77	8	1465
2020	CS-02	39	32	17	6	3	1	1	73	10	4412
2020	CS-03	31	38	18	8	4	0	1	70	12	4047
2020	CS-04	26	38	22	9	4	0	0	64	13	1500
2020	CS-05	30	38	18	8	5	1	0	69	13	384
2019	CS	28	36	20	9	5	1	1	66	14	11540
2019	CS-01	39	32	16	6	4	2	1	73	11	1511
2019	CS-02	31	37	19	7	4	1	2	69	11	4260
2019	CS-03	25	38	21	10	5	1	1	63	15	3738
2019	CS-04	22	38	23	12	5	0	0	60	17	1444
2019	CS-05	22	38	25	9	6	0	1	61	15	320
2018	CS	23	35	24	11	5	1	1	59	16	9690
2018	CS-01	30	34	22	8	3	1	1	66	12	1213
2018	CS-02	25	35	23	10	5	1	2	61	15	3739
2018	CS-03	20	37	25	12	5	0	1	58	17	3177
2018	CS-04	17	33	29	14	6	0	0	51	20	1083
2018	CS-05	22	40	23	10	6	0	0	62	16	217
2017	CS	25	33	23	11	6	1	2	60	17	11238
2017	CS-01	33	32	19	9	4	1	2	68	13	1499
2017	CS-02	27	33	21	11	5	1	2	62	16	4604
2017	CS-03	22	34	24	12	6	1	1	57	18	3637
2017	CS-04	18	32	26	14	9	0	1	51	23	1139
2017	CS-05	27	28	28	11	5	0	0	56	16	218

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	25	33	22	12	7	1	1	59	19	11936
2020	CS-01	39	29	18	7	4	1	1	70	12	1466
2020	CS-02	31	34	19	8	5	1	1	67	14	4408
2020	CS-03	19	35	24	13	8	0	1	55	21	4047
2020	CS-04	14	30	27	19	9	0	0	44	29	1499
2020	CS-05	14	30	22	24	9	0	0	44	33	384
2019	CS	21	33	24	13	8	0	1	54	21	11541
2019	CS-01	35	32	17	8	5	1	2	69	14	1508
2019	CS-02	25	34	22	11	6	1	2	61	17	4253
2019	CS-03	15	33	27	14	9	0	0	49	24	3742
2019	CS-04	11	29	29	20	11	0	0	40	31	1449
2019	CS-05	9	35	23	18	13	0	1	45	32	321
2018	CS	17	31	25	16	9	1	1	50	25	9679
2018	CS-01	28	32	23	9	5	1	1	62	15	1215
2018	CS-02	21	33	24	13	6	1	1	56	20	3731
2018	CS-03	13	31	27	18	10	0	1	45	28	3176
2018	CS-04	8	26	29	23	13	0	0	34	36	1081
2018	CS-05	8	25	27	24	16	0	0	33	40	217
2017	CS	17	31	25	16	9	1	2	50	25	11247
2017	CS-01	28	32	21	11	5	2	2	62	16	1500
2017	CS-02	21	32	24	13	7	1	2	55	21	4609
2017	CS-03	12	32	26	19	10	0	1	44	29	3639
2017	CS-04	9	25	27	23	16	0	0	34	39	1139
2017	CS-05	9	29	26	22	13	0	0	38	36	220

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	32	32	18	10	6	0	1	65	16	11926
2020	CS-01	42	29	15	8	4	1	1	73	12	1465
2020	CS-02	38	31	17	8	5	1	1	70	13	4402
2020	CS-03	28	34	20	11	6	0	1	63	17	4047
2020	CS-04	23	32	23	15	7	0	0	55	22	1500
2020	CS-05	24	34	21	14	6	0	0	59	20	383
2019	CS	27	32	21	12	7	0	1	60	19	11527
2019	CS-01	38	28	17	9	5	1	1	68	14	1507
2019	CS-02	30	32	19	10	6	0	1	64	16	4254
2019	CS-03	22	33	23	13	8	0	0	56	21	3737
2019	CS-04	18	31	27	15	9	0	0	49	24	1443
2019	CS-05	23	31	24	11	10	0	0	55	21	320
2018	CS	23	31	24	14	8	0	1	54	22	9672
2018	CS-01	32	32	19	10	5	1	1	65	16	1206
2018	CS-02	26	31	22	12	7	1	1	58	19	3740
2018	CS-03	20	31	25	15	9	0	1	51	24	3170
2018	CS-04	13	30	28	20	9	0	0	43	28	1079
2018	CS-05	21	30	24	14	10	0	0	51	25	217
2017	CS	23	31	22	13	8	1	2	56	22	11247
2017	CS-01	33	29	21	9	5	1	2	63	15	1502
2017	CS-02	26	32	20	12	7	0	2	60	19	4608
2017	CS-03	20	31	24	15	9	0	1	51	24	3639
2017	CS-04	13	31	25	19	11	0	0	45	30	1137
2017	CS-05	21	32	25	14	8	0	0	53	22	220

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	47	27	13	6	5	1	1	76	11	11926
2020	CS-01	50	25	13	5	5	1	1	77	10	1467
2020	CS-02	47	27	12	7	5	1	1	76	12	4406
2020	CS-03	46	28	13	7	5	0	1	75	11	4043
2020	CS-04	47	29	14	6	4	0	0	76	10	1497
2020	CS-05	47	29	13	6	3	0	0	77	9	382
2019	CS	43	28	14	7	5	1	1	73	13	11522
2019	CS-01	48	25	13	7	6	1	1	74	13	1507
2019	CS-02	42	28	15	8	6	1	2	71	14	4249
2019	CS-03	43	30	14	7	5	0	1	73	12	3731
2019	CS-04	44	28	15	8	5	0	1	73	13	1445
2019	CS-05	51	24	15	4	4	1	1	76	9	320

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	32	19	9	5	0	1	67	14	11961
2020	CS-01	40	30	17	7	5	1	1	71	12	1472
2020	CS-02	36	30	18	9	5	0	1	67	14	4420
2020	CS-03	33	33	20	9	4	0	0	66	13	4051
2020	CS-04	33	33	20	10	4	0	0	66	14	1503
2020	CS-05	30	34	23	8	5	0	0	64	13	383

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	31	33	20	10	5	0	1	65	15	11948
2020	CS-01	38	31	17	7	5	1	1	70	12	1469
2020	CS-02	36	33	17	8	4	1	1	70	12	4417
2020	CS-03	28	34	21	11	5	0	1	63	16	4042
2020	CS-04	24	30	23	15	8	0	0	54	23	1505
2020	CS-05	23	29	27	15	6	0	0	52	21	383
2019	CS	32	32	20	9	5	0	1	65	14	11498
2019	CS-01	41	30	16	6	5	1	1	72	11	1505
2019	CS-02	35	32	19	8	5	1	2	68	13	4243
2019	CS-03	29	33	22	10	5	0	1	63	15	3726
2019	CS-04	26	31	24	12	7	0	0	57	19	1440
2019	CS-05	26	31	19	17	7	0	0	57	23	318
2018	CS	27	31	22	11	6	1	1	60	18	9659
2018	CS-01	35	31	19	9	5	1	1	67	14	1210
2018	CS-02	31	32	21	9	4	1	1	65	14	3730
2018	CS-03	24	32	24	12	7	0	1	57	19	3166
2018	CS-04	18	29	28	15	10	0	0	47	25	1077
2018	CS-05	20	25	27	17	11	0	0	45	28	216
2017	CS	28	33	21	10	6	1	2	62	17	11227
2017	CS-01	33	34	19	8	5	1	2	68	13	1499
2017	CS-02	31	32	19	9	5	1	2	65	15	4600
2017	CS-03	24	34	22	11	6	1	1	60	18	3633
2017	CS-04	21	32	23	15	9	0	1	53	24	1137
2017	CS-05	17	30	26	18	7	0	0	48	26	219

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	55	26	11	4	2	0	1	83	6	11909
2020	CS-01	56	23	11	4	2	1	2	82	7	1460
2020	CS-02	53	27	12	4	2	0	1	82	6	4407
2020	CS-03	56	27	10	3	2	0	1	84	5	4033
2020	CS-04	58	26	11	3	1	0	2	85	4	1496
2020	CS-05	57	28	12	3	0	0	0	85	3	380
2019	CS	57	23	11	4	3	0	2	82	7	11497
2019	CS-01	61	22	9	3	2	0	2	85	6	1503
2019	CS-02	55	24	11	4	3	0	2	81	8	4243
2019	CS-03	56	23	11	4	3	0	2	81	7	3728
2019	CS-04	58	24	11	4	2	0	1	83	6	1441
2019	CS-05	60	25	9	2	3	0	1	86	5	315
2018	CS	53	24	12	5	4	0	2	78	9	9649
2018	CS-01	56	25	10	4	4	0	2	82	8	1208
2018	CS-02	51	24	12	5	4	1	3	78	10	3724
2018	CS-03	52	23	12	6	4	0	2	78	10	3167
2018	CS-04	54	25	11	6	3	0	1	80	9	1078
2018	CS-05	62	22	9	4	1	0	1	85	5	215
2017	CS	56	23	11	5	3	0	2	81	8	11274
2017	CS-01	58	21	11	4	3	0	2	81	8	1504
2017	CS-02	55	22	12	5	3	0	3	80	8	4617
2017	CS-03	56	24	11	5	3	0	2	81	8	3651
2017	CS-04	58	22	11	5	2	0	1	81	8	1143
2017	CS-05	68	16	10	3	2	0	1	85	5	220

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	43	34	14	5	3	0	78	8	11917
2020	CS-01	50	30	12	4	2	1	81	7	1467
2020	CS-02	43	34	15	5	3	1	77	8	4409
2020	CS-03	41	36	15	5	3	0	77	8	4036
2020	CS-04	44	35	13	5	3	1	79	8	1492
2020	CS-05	44	36	13	4	2	0	81	6	381

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	71	16	6	2	1	0	4	91	3	11920
2020	CS-01	71	14	6	2	1	1	4	91	3	1469
2020	CS-02	70	17	6	2	1	0	4	91	3	4408
2020	CS-03	70	16	6	2	1	1	5	91	3	4036
2020	CS-04	75	14	5	1	1	0	4	93	2	1495
2020	CS-05	79	13	4	1	0	0	3	94	1	380
2019	CS	71	14	5	2	2	1	6	91	4	11501
2019	CS-01	73	13	5	1	1	1	6	92	2	1506
2019	CS-02	68	15	6	2	2	1	6	90	4	4242
2019	CS-03	72	13	5	2	1	1	6	91	4	3728
2019	CS-04	75	12	4	2	1	0	5	92	4	1439
2019	CS-05	77	11	3	2	1	0	5	93	3	319
2018	CS	67	16	7	3	2	1	5	88	5	9667
2018	CS-01	69	16	6	2	2	1	4	89	4	1211
2018	CS-02	65	17	7	3	3	1	5	86	6	3731
2018	CS-03	68	15	7	3	2	0	5	88	5	3169
2018	CS-04	72	12	7	3	2	1	4	88	5	1080
2018	CS-05	72	15	6	2	1	0	4	90	4	217

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	80	9	4	2	2	1	3	92	4	11910
2020	CS-01	80	8	3	2	2	1	4	92	4	1463
2020	CS-02	79	9	4	2	2	1	3	92	4	4403
2020	CS-03	81	9	4	2	2	1	2	92	3	4039
2020	CS-04	81	9	3	2	2	0	2	93	4	1493
2020	CS-05	80	11	3	3	1	1	1	93	4	380
2019	CS	76	11	5	3	3	1	3	89	6	11523
2019	CS-01	76	11	3	3	3	1	3	91	5	1504
2019	CS-02	74	11	5	3	3	1	3	89	6	4249
2019	CS-03	76	10	5	2	3	1	2	90	6	3737
2019	CS-04	77	10	5	3	3	1	2	89	5	1446
2019	CS-05	78	9	6	3	1	1	2	90	4	320
2018	CS	72	11	5	3	3	1	4	88	6	9666
2018	CS-01	76	10	5	2	3	1	3	90	6	1212
2018	CS-02	70	12	6	3	3	2	4	87	6	3731
2018	CS-03	73	11	5	3	3	1	4	89	6	3168
2018	CS-04	75	11	5	3	2	1	3	89	6	1081
2018	CS-05	77	12	5	2	2	0	3	92	4	217
2017	CS	74	12	5	3	3	1	3	89	6	11268
2017	CS-01	74	12	4	3	3	1	3	90	6	1503
2017	CS-02	72	12	5	3	3	1	4	88	6	4613
2017	CS-03	76	11	5	2	2	1	3	90	5	3646
2017	CS-04	76	12	5	3	2	0	2	90	5	1145
2017	CS-05	83	9	2	1	3	0	1	94	4	220

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	69	19	6	2	1	0	2	90	4	11895
2020	CS-01	73	16	5	2	1	1	2	91	4	1461
2020	CS-02	70	18	5	2	1	0	2	91	4	4407
2020	CS-03	69	20	6	2	1	0	1	91	4	4026
2020	CS-04	67	21	8	2	1	0	1	89	3	1491
2020	CS-05	66	25	6	2	1	0	0	91	2	380
2019	CS	61	24	8	3	2	0	2	87	5	11472
2019	CS-01	65	21	7	3	2	1	2	88	6	1497
2019	CS-02	61	24	8	3	2	0	2	87	5	4236
2019	CS-03	60	25	9	3	2	0	1	86	5	3722
2019	CS-04	61	25	9	3	1	0	1	87	4	1435
2019	CS-05	58	28	8	3	1	0	2	88	4	317
2018	CS	57	26	10	3	2	0	2	85	5	9711
2018	CS-01	63	21	10	3	2	0	1	85	5	1218
2018	CS-02	57	25	10	3	3	0	2	84	6	3753
2018	CS-03	55	28	10	4	2	0	1	84	5	3173
2018	CS-04	59	26	9	3	2	0	1	87	4	1089
2018	CS-05	56	31	10	2	1	0	0	88	2	219
2017	CS	58	26	8	3	2	0	2	86	5	11274
2017	CS-01	60	24	7	3	2	1	2	87	5	1504
2017	CS-02	58	25	8	3	2	1	3	86	6	4617
2017	CS-03	57	27	9	3	2	0	2	86	5	3648
2017	CS-04	58	28	8	3	1	0	2	88	4	1145
2017	CS-05	59	28	9	3	0	0	1	88	3	220

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	70	15	7	3	3	0	1	87	6	11918
2020	CS-01	73	13	6	3	3	1	2	88	6	1469
2020	CS-02	70	15	6	3	3	1	2	87	6	4405
2020	CS-03	70	16	6	3	3	0	1	87	6	4035
2020	CS-04	69	16	8	3	3	0	1	86	6	1497
2020	CS-05	66	19	7	4	3	0	0	86	8	381
2019	CS	64	18	8	4	4	0	2	84	8	11477
2019	CS-01	68	16	6	3	4	1	2	86	7	1497
2019	CS-02	64	18	7	4	3	0	2	84	8	4228
2019	CS-03	64	19	7	4	4	0	1	85	8	3726
2019	CS-04	63	19	8	4	4	0	1	84	8	1441
2019	CS-05	57	19	11	6	5	1	1	77	11	318
2018	CS	57	21	10	5	4	0	1	80	10	9686
2018	CS-01	63	17	10	5	3	0	1	82	9	1215
2018	CS-02	57	20	11	5	5	1	2	79	10	3737
2018	CS-03	57	22	10	5	4	0	1	80	9	3171
2018	CS-04	56	22	11	6	4	0	1	79	10	1084
2018	CS-05	54	22	12	7	4	1	1	77	11	219
2017	CS	62	19	8	5	4	1	2	83	8	11262
2017	CS-01	64	19	7	4	4	1	2	85	8	1502
2017	CS-02	61	19	8	5	4	1	3	83	9	4617
2017	CS-03	62	20	8	5	3	0	2	83	8	3643
2017	CS-04	62	20	8	5	3	0	2	83	9	1142
2017	CS-05	68	15	6	5	5	0	1	83	11	219

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	65	12	4	1	1	0	17	92	2	11942
2020	CS-01	71	5	1	1	1	1	21	97	1	1467
2020	CS-02	67	6	2	1	0	0	24	96	1	4416
2020	CS-03	64	15	6	2	1	0	13	91	3	4046
2020	CS-04	59	21	9	3	2	0	6	85	5	1499
2020	CS-05	53	31	11	2	1	0	2	86	3	381
2019	CS	61	13	5	2	1	0	18	90	3	11446
2019	CS-01	67	6	1	1	1	1	23	96	2	1496
2019	CS-02	64	7	2	1	1	0	24	95	2	4215
2019	CS-03	58	17	7	2	1	0	14	88	4	3717
2019	CS-04	55	23	10	4	2	0	7	84	6	1436
2019	CS-05	53	26	13	2	2	0	4	82	4	320
2018	CS	54	14	6	2	1	0	22	89	4	9651
2018	CS-01	62	6	2	1	1	1	28	95	2	1209
2018	CS-02	57	8	3	1	1	1	30	93	2	3727
2018	CS-03	51	19	8	3	1	0	18	85	5	3155
2018	CS-04	48	28	11	3	1	0	9	83	5	1085
2018	CS-05	42	35	13	5	0	1	4	81	6	218
2017	CS	57	14	5	2	1	0	21	90	4	11256
2017	CS-01	63	6	2	1	1	1	27	96	2	1499
2017	CS-02	60	8	3	1	1	0	27	94	2	4605
2017	CS-03	55	19	7	3	1	0	16	87	5	3647
2017	CS-04	49	28	9	4	1	0	9	84	6	1146
2017	CS-05	42	33	17	5	1	0	2	77	6	219

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	72	15	5	2	1	1	4	92	3	11966
2020	CS-01	74	14	5	2	1	1	4	92	3	1470
2020	CS-02	71	15	5	2	1	1	5	92	3	4426
2020	CS-03	72	16	5	2	1	0	4	92	3	4049
2020	CS-04	74	16	5	2	1	0	3	92	3	1507
2020	CS-05	71	18	8	1	1	0	1	89	2	382
2019	CS	70	16	6	2	1	1	5	91	3	11457
2019	CS-01	70	14	6	2	1	1	6	90	3	1495
2019	CS-02	70	15	5	1	1	1	7	92	3	4224
2019	CS-03	70	16	6	2	1	1	4	90	4	3726
2019	CS-04	72	17	5	2	1	0	2	92	3	1436
2019	CS-05	73	14	6	3	1	0	3	90	4	313
2018	CS	64	18	8	2	1	1	7	88	4	9676
2018	CS-01	67	17	6	2	1	1	6	90	3	1217
2018	CS-02	64	17	7	2	1	1	9	89	3	3734
2018	CS-03	63	19	8	2	1	0	6	87	4	3165
2018	CS-04	66	18	9	2	1	0	4	87	4	1086
2018	CS-05	65	18	10	1	2	0	2	86	4	218
2017	CS	66	17	6	2	1	1	8	91	3	11204
2017	CS-01	68	16	5	2	1	1	7	92	3	1493
2017	CS-02	65	16	5	2	1	1	10	91	3	4594
2017	CS-03	67	18	5	2	1	1	6	91	3	3622
2017	CS-04	69	17	7	2	2	0	4	89	4	1138
2017	CS-05	66	19	8	3	1	0	3	87	4	218

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	71	16	6	2	2	1	2	89	5	11985
2020	CS-01	62	18	8	5	4	1	2	83	9	1476
2020	CS-02	69	17	6	3	2	1	2	88	5	4435
2020	CS-03	74	16	5	2	2	0	1	91	4	4051
2020	CS-04	78	14	4	2	1	0	1	93	3	1508
2020	CS-05	78	14	4	1	2	0	1	93	3	383
2019	CS	73	14	5	2	2	1	3	90	4	11515
2019	CS-01	63	16	7	4	6	1	2	83	10	1499
2019	CS-02	70	16	5	2	2	1	4	90	5	4246
2019	CS-03	77	13	4	1	1	1	2	93	3	3738
2019	CS-04	80	10	5	2	2	0	2	92	3	1447
2019	CS-05	85	8	3	1	1	0	2	95	2	320
2018	CS	67	17	6	3	3	1	3	87	6	9708
2018	CS-01	56	19	10	5	7	1	2	77	12	1221
2018	CS-02	64	18	7	3	3	1	4	86	6	3748
2018	CS-03	69	17	6	2	2	0	3	90	4	3174
2018	CS-04	78	13	3	1	2	0	2	93	3	1088
2018	CS-05	84	10	3	2	0	0	1	95	2	219
2017	CS	63	19	7	3	3	1	4	86	6	11276
2017	CS-01	51	20	12	6	6	1	4	75	13	1504
2017	CS-02	60	21	7	4	2	1	5	86	7	4620
2017	CS-03	68	19	6	2	2	1	2	89	4	3649
2017	CS-04	77	14	4	1	2	0	2	93	3	1144
2017	CS-05	83	9	3	1	1	0	1	95	2	220

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	29	13	4	2	0	1	80	7	11980
2020	CS-01	50	27	13	5	3	1	2	79	8	1471
2020	CS-02	48	29	14	4	2	0	2	79	7	4434
2020	CS-03	49	29	14	4	2	0	1	80	6	4052
2020	CS-04	53	28	12	4	2	0	1	82	6	1507
2020	CS-05	56	30	10	2	1	0	1	87	3	383
2019	CS	56	25	11	3	2	0	2	83	5	11507
2019	CS-01	55	24	11	4	3	0	2	81	7	1504
2019	CS-02	54	25	12	3	2	0	3	82	6	4243
2019	CS-03	55	27	12	3	2	0	1	84	5	3734
2019	CS-04	62	23	10	3	1	0	1	86	4	1445
2019	CS-05	68	22	5	3	1	0	1	91	3	316
2018	CS	50	27	14	4	2	0	2	79	7	9702
2018	CS-01	50	26	14	5	3	0	2	78	8	1219
2018	CS-02	48	28	14	5	2	0	3	78	7	3751
2018	CS-03	49	28	14	4	2	0	2	79	6	3173
2018	CS-04	56	26	12	3	1	0	1	83	4	1085
2018	CS-05	63	23	9	4	0	0	1	87	4	219
2017	CS	51	28	12	4	2	0	3	81	6	11272
2017	CS-01	50	27	13	4	3	0	2	79	7	1503
2017	CS-02	48	28	12	5	2	0	4	80	7	4616
2017	CS-03	52	28	12	3	2	0	2	82	5	3650
2017	CS-04	55	27	11	4	1	0	2	84	5	1145
2017	CS-05	66	17	10	3	1	0	3	85	4	220

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	33	40	19	5	2	0	0	73	7	11994
2020	CS-01	34	36	20	5	3	1	1	71	9	1472
2020	CS-02	33	39	20	5	2	0	0	72	7	4439
2020	CS-03	31	42	19	5	2	0	0	74	7	4058
2020	CS-04	34	42	17	5	1	0	0	77	6	1511
2020	CS-05	36	43	17	3	1	0	0	79	4	382

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	17	35	32	11	4	0	0	52	16	11989
2020	CS-01	23	39	26	8	4	0	1	62	12	1474
2020	CS-02	21	38	29	9	3	0	0	59	12	4436
2020	CS-03	15	35	34	12	4	0	0	49	16	4057
2020	CS-04	10	28	38	17	7	0	0	38	23	1506
2020	CS-05	7	24	42	19	8	0	0	31	28	383
2019	CS	18	35	32	11	4	0	0	53	15	11583
2019	CS-01	26	37	26	7	3	1	0	64	10	1514
2019	CS-02	21	37	29	9	3	0	0	59	12	4273
2019	CS-03	15	34	35	13	4	0	0	49	17	3754
2019	CS-04	10	30	39	18	4	0	0	40	22	1451
2019	CS-05	10	27	37	20	5	0	0	37	25	320
2018	CS	15	33	35	12	4	0	0	48	17	9755
2018	CS-01	19	38	29	9	4	0	0	58	12	1222
2018	CS-02	18	36	33	9	4	0	0	54	13	3763
2018	CS-03	12	32	37	14	4	0	0	44	18	3194
2018	CS-04	9	25	41	19	6	0	0	34	25	1093
2018	CS-05	6	25	39	24	6	0	0	31	30	219
2017	CS	12	32	37	13	5	0	0	44	18	11300
2017	CS-01	16	39	31	10	4	0	1	56	13	1509
2017	CS-02	14	34	35	11	4	0	0	49	15	4633
2017	CS-03	9	32	39	14	5	0	0	41	20	3654
2017	CS-04	7	21	42	21	8	0	0	28	30	1144
2017	CS-05	4	18	42	27	10	0	0	21	37	220

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	9	18	37	24	10	0	0	35	28	11944
2020	CS-01	9	14	32	29	15	1	1	44	23	1470
2020	CS-02	7	15	37	28	13	0	0	41	22	4419
2020	CS-03	9	20	41	22	8	0	0	30	29	4043
2020	CS-04	16	25	36	17	6	0	0	23	41	1499
2020	CS-05	20	30	34	11	4	0	0	15	50	383
2019	CS	9	17	37	25	11	0	0	37	26	11496
2019	CS-01	8	13	31	29	18	1	1	48	21	1506
2019	CS-02	7	15	36	28	13	0	1	42	22	4241
2019	CS-03	9	18	40	24	9	0	0	33	27	3730
2019	CS-04	11	23	40	20	6	0	0	26	34	1437
2019	CS-05	15	26	36	17	6	0	0	23	41	318
2018	CS	8	19	38	24	10	0	0	35	27	9656
2018	CS-01	7	13	36	28	15	0	1	43	21	1214
2018	CS-02	7	16	37	28	12	0	0	40	23	3717
2018	CS-03	9	20	40	22	8	0	0	31	29	3167
2018	CS-04	12	26	39	18	6	0	0	24	37	1079
2018	CS-05	11	31	38	12	8	0	0	20	42	216
2017	CS	7	19	39	23	10	0	0	34	26	11271
2017	CS-01	6	16	36	25	16	0	1	42	22	1506
2017	CS-02	6	16	38	25	12	1	1	38	23	4619
2017	CS-03	7	20	41	24	8	0	0	32	27	3646
2017	CS-04	11	26	42	16	4	0	0	21	37	1143
2017	CS-05	17	27	39	13	4	0	0	17	44	218

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	22	57	19	1	72	28	12018
2020	CS-01	21	54	23	2	72	28	1477
2020	CS-02	19	59	21	1	76	24	4446
2020	CS-03	22	59	18	1	73	27	4067
2020	CS-04	32	51	16	1	62	38	1511
2020	CS-05	33	52	15	0	61	39	384

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	41	59	2685
2020	CS-01	48	52	306
2020	CS-02	45	55	842
2020	CS-03	42	58	900
2020	CS-04	32	68	481
2020	CS-05	34	66	125

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	45	19	13	7	6	2	8	71	15	11994
2020	CS-01	48	18	10	4	4	4	12	77	10	1471
2020	CS-02	45	19	12	7	5	3	9	72	14	4436
2020	CS-03	44	20	13	8	7	1	7	69	16	4062
2020	CS-04	43	21	14	8	8	1	6	68	17	1509
2020	CS-05	47	22	15	5	7	1	4	72	12	384
2019	CS	40	19	14	9	10	1	5	64	21	11441
2019	CS-01	48	16	12	6	8	2	7	71	16	1502
2019	CS-02	41	19	14	9	10	1	6	65	20	4245
2019	CS-03	38	20	15	10	11	1	5	62	22	3724
2019	CS-04	36	21	16	11	12	0	4	59	24	1433
2019	CS-05	43	16	17	9	10	1	4	62	20	316
2018	CS	41	17	14	10	11	1	6	63	22	9708
2018	CS-01	43	18	13	7	10	2	7	68	18	1220
2018	CS-02	41	16	14	10	10	2	7	63	22	3745
2018	CS-03	40	16	14	10	12	1	6	61	24	3182
2018	CS-04	39	20	15	11	11	0	4	61	23	1084
2018	CS-05	46	16	18	7	6	1	5	66	15	218

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	13	22	18	19	24	1	4	37	45	2683
2020	CS-01	16	27	18	18	16	3	3	45	36	305
2020	CS-02	15	23	18	16	23	1	4	40	41	843
2020	CS-03	13	21	18	19	25	1	3	35	46	899
2020	CS-04	9	20	16	21	28	0	5	31	52	481
2020	CS-05	15	19	10	21	30	1	3	36	54	124

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	9	18	15	22	33	1	2	28	56	2686
2020	CS-01	11	27	15	18	25	1	2	40	45	306
2020	CS-02	10	20	14	22	32	1	1	31	55	843
2020	CS-03	9	18	16	22	32	1	2	28	56	900
2020	CS-04	6	13	15	24	38	1	3	20	65	481
2020	CS-05	6	16	13	22	36	1	6	24	62	125

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - CS

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack