2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - CO

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	40	41	9	7	3	0	81	10	2334
2020	CO-01	43	37	10	8	2	0	80	10	431
2020	CO-02	38	42	10	7	3	0	80	10	1303
2020	CO-03	41	42	7	8	2	0	83	9	532
2020	CO-04	44	41	6	6	3	0	85	9	35
2019	CO	40	40	10	7	4	0	80	10	2116
2019	CO-01	43	36	10	8	3	0	79	11	395
2019	CO-02	37	42	10	6	4	0	79	11	1114
2019	CO-03	44	39	7	7	2	0	83	10	500
2019	CO-04	51	33	9	7	0	0	84	7	43
2018	CO	35	42	11	7	4	0	77	12	2002
2018	CO-01	33	42	11	9	4	0	75	14	343
2018	CO-02	34	42	13	7	5	0	76	11	1091
2018	CO-03	39	42	9	6	4	0	81	10	474
2018	CO-04	52	34	4	10	0	0	86	10	31
2017	CO	33	44	10	9	4	0	77	13	2064
2017	CO-01	34	42	10	11	3	0	76	14	335
2017	CO-02	31	46	10	9	4	0	77	13	1146
2017	CO-03	38	41	10	7	4	0	79	11	487
2017	CO-04	43	35	11	4	4	2	80	9	46
2014	CO	26	45	12	10	7	0	71	17	2321
2014	CO-01	23	42	13	13	9	0	65	22	379
2014	CO-02	24	45	13	10	9	0	69	18	1285
2014	CO-03	32	46	11	8	4	0	78	11	539
2014	CO-04	35	46	7	5	7	0	81	12	56

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	37	38	12	9	5	0	74	14	2332
2020	CO-01	43	35	10	9	3	0	78	11	429
2020	CO-02	35	39	11	9	5	0	74	14	1303
2020	CO-03	35	37	13	9	6	0	72	15	532
2020	CO-04	53	22	6	11	7	0	75	19	35
2019	CO	34	37	12	10	7	0	71	17	2108
2019	CO-01	36	36	11	11	6	0	72	17	395
2019	CO-02	32	37	13	10	7	0	69	17	1109
2019	CO-03	38	36	11	9	6	0	75	15	496
2019	CO-04	38	37	9	9	7	0	75	16	44
2018	CO	30	39	14	11	7	0	68	18	2010
2018	CO-01	33	37	11	11	8	0	70	19	344
2018	CO-02	28	39	15	10	7	0	67	18	1093
2018	CO-03	32	38	12	11	7	0	71	17	480
2018	CO-04	33	41	9	10	7	0	74	17	30
2017	CO	28	39	13	12	8	0	67	20	2068
2017	CO-01	32	37	14	10	7	0	69	17	336
2017	CO-02	26	41	13	12	8	0	67	20	1148
2017	CO-03	30	37	11	13	9	0	67	21	488
2017	CO-04	30	43	7	11	7	2	75	18	46

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	52	34	9	3	1	0	86	4	2312
2020	CO-01	54	33	9	3	1	0	87	4	425
2020	CO-02	51	34	10	4	1	0	85	5	1290
2020	CO-03	53	35	8	2	2	0	89	4	529
2020	CO-04	62	35	3	0	0	0	97	0	35
2019	CO	52	34	9	3	1	0	86	5	2100
2019	CO-01	51	35	10	4	1	0	86	4	394
2019	CO-02	50	35	10	3	2	0	85	5	1106
2019	CO-03	58	32	6	3	1	0	90	4	493
2019	CO-04	57	31	7	5	0	0	88	5	43
2018	CO	49	36	10	4	1	0	85	5	1993
2018	CO-01	45	38	12	3	1	0	84	4	340
2018	CO-02	48	38	9	3	1	0	86	5	1083
2018	CO-03	55	31	8	5	1	0	86	6	477
2018	CO-04	70	24	3	3	0	0	94	3	30
2017	CO	48	37	9	4	2	0	85	6	2062
2017	CO-01	50	35	9	5	1	0	85	5	335
2017	CO-02	46	38	10	4	2	0	84	6	1148
2017	CO-03	50	37	6	4	3	0	87	6	483
2017	CO-04	54	35	7	2	0	2	91	2	46
2014	CO	53	32	10	3	2	0	85	5	2321
2014	CO-01	51	32	12	3	2	0	83	5	379
2014	CO-02	50	33	11	3	2	0	83	6	1284
2014	CO-03	58	30	8	3	1	0	88	4	539
2014	CO-04	68	22	6	2	2	0	91	3	56

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	45	38	9	6	2	0	83	8	2331
2020	CO-01	51	34	9	5	1	0	85	7	430
2020	CO-02	44	39	9	6	2	0	83	8	1301
2020	CO-03	44	39	10	4	2	0	84	6	533
2020	CO-04	39	42	6	6	7	0	81	13	35
2019	CO	45	38	9	5	2	0	83	8	2118
2019	CO-01	49	35	7	5	3	0	85	8	396
2019	CO-02	42	41	10	5	2	0	83	7	1113
2019	CO-03	47	36	9	5	3	0	84	8	500
2019	CO-04	52	34	11	2	0	0	86	2	44
2018	CO	39	41	11	6	3	0	80	8	2012
2018	CO-01	40	41	10	5	4	0	80	9	344
2018	CO-02	37	43	11	5	2	0	81	8	1093
2018	CO-03	43	36	12	6	3	0	79	9	481
2018	CO-04	46	37	10	4	4	0	83	7	31
2017	CO	39	41	11	6	3	0	79	10	2058
2017	CO-01	44	36	10	8	2	0	80	10	334
2017	CO-02	37	41	12	6	3	0	78	10	1147
2017	CO-03	39	43	8	6	4	0	82	9	481
2017	CO-04	43	30	13	7	4	2	75	11	46
2014	CO	34	41	13	8	4	0	75	12	2323
2014	CO-01	35	38	13	9	5	0	73	14	379
2014	CO-02	31	42	14	7	5	0	74	12	1286
2014	CO-03	38	41	11	8	2	0	79	10	539
2014	CO-04	45	33	18	3	2	0	77	5	56

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	45	32	14	6	3	0	0	77	9	2329
2020	CO-01	53	29	12	4	2	0	0	83	5	431
2020	CO-02	43	33	14	6	3	0	0	77	9	1299
2020	CO-03	45	30	14	7	4	0	0	75	11	531
2020	CO-04	38	29	21	5	6	0	0	67	12	35
2019	CO	41	32	15	7	4	1	0	74	12	2114
2019	CO-01	49	26	11	9	4	1	0	75	13	395
2019	CO-02	38	34	16	7	5	1	0	72	12	1112
2019	CO-03	43	33	14	6	4	1	0	76	9	498
2019	CO-04	49	31	16	2	2	0	0	80	4	44
2018	CO	35	34	16	9	5	1	0	70	14	2011
2018	CO-01	45	30	13	8	3	1	0	75	12	341
2018	CO-02	33	35	16	10	5	1	0	69	15	1096
2018	CO-03	33	38	17	7	5	0	0	71	12	480
2018	CO-04	45	33	10	8	4	0	0	78	12	30
2017	CO	34	34	17	9	7	0	0	67	16	2057
2017	CO-01	42	28	17	6	6	0	0	70	12	335
2017	CO-02	31	35	17	10	7	0	0	66	17	1140
2017	CO-03	34	36	15	8	7	0	0	70	15	486
2017	CO-04	43	24	18	8	5	0	2	69	13	46
2014	CO	24	38	17	12	8	0	0	62	21	2323
2014	CO-01	25	37	15	13	10	0	0	62	23	379
2014	CO-02	23	37	17	13	9	0	0	60	22	1286
2014	CO-03	26	40	19	10	6	0	0	65	16	539
2014	CO-04	26	46	18	4	7	0	0	72	10	56

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	42	36	12	7	2	0	78	9	2317
2020	CO-01	50	34	10	6	0	0	83	6	429
2020	CO-02	40	38	12	7	3	0	78	10	1288
2020	CO-03	42	33	14	7	4	0	75	11	532
2020	CO-04	28	37	26	10	0	0	64	10	35
2019	CO	39	36	13	8	4	0	75	12	2115
2019	CO-01	47	32	9	8	4	0	79	12	395
2019	CO-02	36	37	14	8	4	0	74	12	1112
2019	CO-03	40	38	11	7	4	0	78	11	501
2019	CO-04	46	33	14	5	2	0	79	7	44
2018	CO	34	36	16	8	5	0	71	13	1999
2018	CO-01	42	32	14	6	5	0	75	11	341
2018	CO-02	33	37	16	8	5	0	71	13	1086
2018	CO-03	32	38	17	8	5	0	70	13	478
2018	CO-04	42	40	3	11	4	0	82	15	30
2017	CO	32	37	15	10	6	0	69	16	2062
2017	CO-01	42	29	16	9	5	0	71	13	335
2017	CO-02	30	40	15	10	6	0	69	16	1148
2017	CO-03	32	37	14	11	6	0	70	17	483
2017	CO-04	41	33	11	9	5	2	75	13	46
2014	CO	24	39	17	12	8	0	63	20	2322
2014	CO-01	25	37	16	12	9	0	62	21	379
2014	CO-02	22	40	16	13	9	0	62	22	1285
2014	CO-03	27	39	18	11	5	0	66	16	539
2014	CO-04	25	42	19	9	5	0	67	14	56

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	40	26	18	9	5	3	0	68	14	2331
2020	CO-01	45	25	16	7	3	3	0	72	11	431
2020	CO-02	39	26	17	9	5	3	0	68	14	1299
2020	CO-03	39	25	20	10	5	2	0	65	15	533
2020	CO-04	28	23	25	13	11	0	0	51	24	35
2019	CO	38	25	16	12	6	3	0	65	18	2114
2019	CO-01	45	22	13	11	6	4	0	69	18	394
2019	CO-02	36	26	17	12	5	3	0	64	18	1112
2019	CO-03	38	27	15	12	6	2	0	66	18	500
2019	CO-04	36	34	14	9	4	2	0	72	14	43
2018	CO	33	26	18	11	8	3	0	61	20	2014
2018	CO-01	36	26	17	13	6	3	0	63	19	342
2018	CO-02	33	27	18	11	8	3	1	62	20	1097
2018	CO-03	34	23	21	10	8	3	0	59	19	481
2018	CO-04	45	26	13	3	11	3	0	72	14	31
2017	CO	31	27	18	12	9	4	0	60	22	2062
2017	CO-01	36	23	19	10	10	3	0	60	21	335
2017	CO-02	28	28	18	13	9	4	0	59	22	1146
2017	CO-03	31	29	18	10	9	2	1	62	19	485
2017	CO-04	48	10	18	8	12	2	2	60	21	46
2014	CO	27	25	20	13	11	4	1	55	25	2321
2014	CO-01	26	23	23	13	11	4	0	52	25	377
2014	CO-02	26	25	19	13	12	4	1	53	26	1286
2014	CO-03	29	25	19	13	9	4	1	57	23	539
2014	CO-04	31	26	29	7	7	0	0	57	14	56

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	56	27	8	4	2	1	2	85	6	2333
2020	CO-01	51	28	11	4	1	1	2	83	6	432
2020	CO-02	56	27	9	4	3	0	2	85	6	1300
2020	CO-03	62	26	6	3	3	1	0	89	5	533
2020	CO-04	65	25	3	0	7	0	0	90	7	35
2019	CO	53	27	12	4	3	1	2	81	7	2114
2019	CO-01	52	23	15	4	4	1	2	77	8	395
2019	CO-02	52	27	12	4	3	1	2	81	7	1111
2019	CO-03	57	27	9	2	2	1	1	86	5	500
2019	CO-04	49	37	3	2	4	0	4	90	7	44

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	52	29	9	6	4	0	0	82	10	2331
2020	CO-01	55	29	8	6	1	1	0	85	7	431
2020	CO-02	52	29	9	6	4	0	0	81	10	1300
2020	CO-03	52	28	8	6	5	0	0	80	11	533
2020	CO-04	44	38	6	5	7	0	0	82	13	35
2019	CO	45	32	9	9	5	0	0	77	14	2108
2019	CO-01	48	27	11	9	5	1	0	76	14	393
2019	CO-02	44	33	9	8	6	0	0	77	14	1109
2019	CO-03	46	33	8	8	4	0	0	79	12	497
2019	CO-04	40	39	10	9	2	0	0	79	11	44
2018	CO	44	33	8	9	5	0	0	77	15	1996
2018	CO-01	45	30	7	11	4	2	1	77	16	339
2018	CO-02	43	32	9	9	6	0	0	76	15	1085
2018	CO-03	44	34	10	8	4	0	0	78	12	478
2018	CO-04	39	43	4	10	4	0	0	83	13	31
2017	CO	42	34	9	9	5	1	0	77	14	2068
2017	CO-01	47	28	8	10	5	1	0	77	16	336
2017	CO-02	41	35	9	9	5	1	0	77	14	1149
2017	CO-03	42	36	8	9	4	0	0	78	13	487
2017	CO-04	41	37	9	4	7	0	2	80	11	46
2014	CO	38	35	11	10	6	0	0	73	16	2323
2014	CO-01	35	34	11	13	5	1	1	70	19	379
2014	CO-02	38	35	11	10	6	0	0	73	16	1286
2014	CO-03	40	35	9	10	6	0	0	75	16	539
2014	CO-04	45	27	9	11	9	0	0	72	19	56

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	59	24	8	6	3	0	0	84	9	2332
2020	CO-01	61	24	6	7	2	0	0	85	8	430
2020	CO-02	60	24	8	5	3	0	0	84	8	1301
2020	CO-03	56	26	8	6	4	0	0	82	10	533
2020	CO-04	56	28	12	0	4	0	0	84	4	35
2019	CO	51	27	10	7	5	0	0	78	11	2113
2019	CO-01	52	25	10	8	4	1	0	78	12	395
2019	CO-02	50	28	10	7	5	0	0	78	12	1112
2019	CO-03	53	29	8	5	5	0	0	82	10	497
2019	CO-04	45	39	9	5	2	0	0	84	7	44
2018	CO	47	28	11	7	6	0	0	76	13	1999
2018	CO-01	48	28	10	8	5	1	0	77	13	340
2018	CO-02	47	28	11	8	6	0	0	75	14	1092
2018	CO-03	47	30	11	6	6	0	0	77	12	473
2018	CO-04	36	38	15	4	7	0	0	74	11	31
2017	CO	50	26	10	7	6	1	0	76	14	2061
2017	CO-01	51	26	9	7	5	1	0	78	12	334
2017	CO-02	51	25	10	8	6	1	0	76	14	1146
2017	CO-03	48	29	10	8	6	0	0	77	14	487
2017	CO-04	41	37	7	4	9	0	2	79	14	45
2014	CO	43	32	10	8	6	0	0	76	14	2323
2014	CO-01	40	35	10	9	6	0	1	76	14	379
2014	CO-02	44	31	11	8	6	0	0	75	14	1286
2014	CO-03	44	33	9	8	6	0	0	77	14	539
2014	CO-04	49	25	12	5	9	0	0	74	14	56

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	40	33	11	7	4	6	0	77	11	2330
2020	CO-01	48	29	9	4	2	7	0	83	7	431
2020	CO-02	38	33	12	6	4	7	0	77	11	1299
2020	CO-03	39	34	11	10	4	3	0	75	14	532
2020	CO-04	45	43	3	3	6	0	0	88	9	35
2019	CO	29	36	14	9	6	5	0	69	17	2115
2019	CO-01	39	33	11	6	6	6	0	76	12	396
2019	CO-02	26	36	15	11	6	6	0	66	18	1114
2019	CO-03	28	40	15	8	7	3	0	70	15	499
2019	CO-04	35	42	7	9	4	2	0	79	14	44
2018	CO	27	34	17	10	7	5	0	64	18	2018
2018	CO-01	32	34	15	8	7	4	0	69	15	344
2018	CO-02	25	33	17	10	7	7	0	63	19	1100
2018	CO-03	29	34	18	10	6	2	0	65	17	482
2018	CO-04	37	49	0	3	4	7	0	92	8	30
2017	CO	26	34	15	10	8	6	0	64	20	2064
2017	CO-01	32	34	14	7	5	7	0	71	14	335
2017	CO-02	22	35	16	10	9	8	0	62	21	1146
2017	CO-03	27	37	13	11	9	3	0	66	20	487
2017	CO-04	28	27	14	13	9	7	2	61	24	46
2014	CO	20	35	17	11	9	7	0	60	22	2323
2014	CO-01	19	33	16	11	13	8	0	56	26	379
2014	CO-02	19	34	18	12	9	8	0	58	22	1286
2014	CO-03	25	39	13	10	8	5	0	68	18	539
2014	CO-04	34	30	16	9	9	3	0	66	18	56

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	36	35	14	9	5	1	0	72	14	2327
2020	CO-01	43	36	11	5	3	2	0	81	8	432
2020	CO-02	35	35	15	8	6	1	0	70	14	1297
2020	CO-03	36	34	12	12	6	0	0	70	18	530
2020	CO-04	28	44	8	16	3	0	0	73	19	35
2019	CO	28	36	14	12	8	2	0	65	20	2110
2019	CO-01	36	34	13	8	6	2	0	72	14	396
2019	CO-02	25	37	15	13	8	2	0	63	22	1112
2019	CO-03	28	36	15	13	7	1	0	65	20	497
2019	CO-04	40	31	15	10	4	0	0	71	14	44
2018	CO	24	35	16	13	9	2	0	60	23	2017
2018	CO-01	31	35	13	11	8	2	0	68	20	343
2018	CO-02	22	36	16	14	10	2	0	59	24	1100
2018	CO-03	23	35	18	13	9	1	0	59	23	481
2018	CO-04	38	35	6	17	4	0	0	73	21	31
2017	CO	22	35	18	14	11	1	0	57	25	2063
2017	CO-01	31	33	16	10	7	3	0	65	18	336
2017	CO-02	18	36	19	15	10	1	0	55	26	1145
2017	CO-03	23	35	17	12	12	1	0	59	25	486
2017	CO-04	31	30	14	11	11	0	2	63	23	46
2014	CO	17	34	20	16	12	2	0	51	28	2322
2014	CO-01	17	32	18	16	14	2	1	51	31	379
2014	CO-02	15	33	21	17	13	2	0	49	30	1286
2014	CO-03	21	38	18	13	9	1	0	59	22	538
2014	CO-04	19	43	23	7	9	0	0	61	16	56

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	24	36	17	14	7	3	0	61	22	2329
2020	CO-01	31	35	15	9	3	6	0	71	14	431
2020	CO-02	22	35	18	14	8	3	0	59	23	1299
2020	CO-03	22	37	16	18	7	1	0	59	24	532
2020	CO-04	17	38	23	19	3	0	0	55	22	35
2019	CO	17	34	19	16	10	3	0	53	27	2112
2019	CO-01	27	32	16	12	8	5	0	63	20	396
2019	CO-02	14	33	21	17	11	3	0	49	29	1112
2019	CO-03	15	38	18	18	9	2	0	54	28	498
2019	CO-04	32	32	18	12	7	0	0	64	18	44
2018	CO	15	32	21	17	11	4	0	49	29	2016
2018	CO-01	22	29	20	14	10	5	0	54	26	343
2018	CO-02	13	32	22	17	12	4	0	47	30	1099
2018	CO-03	15	33	20	20	9	2	0	49	30	480
2018	CO-04	32	38	10	13	7	0	0	69	20	31
2017	CO	14	29	21	19	12	4	0	45	33	2062
2017	CO-01	19	33	17	15	9	7	0	56	25	336
2017	CO-02	12	28	22	21	12	4	0	42	35	1145
2017	CO-03	14	31	22	20	12	1	0	45	32	486
2017	CO-04	21	38	23	7	9	0	2	60	16	46
2014	CO	11	28	22	21	15	3	0	40	37	2321
2014	CO-01	13	25	21	21	15	4	1	40	38	378
2014	CO-02	9	26	22	22	16	4	0	37	39	1285
2014	CO-03	13	35	20	19	12	1	0	49	31	539
2014	CO-04	10	39	32	10	9	0	0	49	19	56

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	23	39	16	14	6	1	0	63	21	2332
2020	CO-01	28	42	11	13	3	2	0	72	16	429
2020	CO-02	21	39	18	14	7	1	0	60	21	1303
2020	CO-03	23	38	16	16	7	1	0	61	23	532
2020	CO-04	18	43	20	19	0	0	0	61	19	35
2019	CO	16	34	17	21	10	2	0	51	32	2105
2019	CO-01	22	32	16	16	11	3	0	56	27	392
2019	CO-02	13	33	18	23	11	2	0	47	35	1110
2019	CO-03	16	39	15	20	9	1	0	56	29	497
2019	CO-04	22	35	20	16	7	0	0	57	23	44
2018	CO	14	33	19	19	14	2	0	48	33	2019
2018	CO-01	19	29	19	16	14	2	0	49	31	343
2018	CO-02	12	32	20	21	14	2	0	45	35	1100
2018	CO-03	15	36	18	18	11	1	0	52	30	482
2018	CO-04	22	38	13	20	7	0	0	60	27	31
2017	CO	14	33	18	20	13	3	0	48	33	2064
2017	CO-01	17	36	16	15	13	4	0	55	28	336
2017	CO-02	12	31	19	22	14	3	0	44	36	1146
2017	CO-03	15	36	17	19	11	2	0	52	31	486
2017	CO-04	32	26	23	13	5	0	2	59	18	46
2014	CO	11	32	19	20	15	2	0	44	36	2322
2014	CO-01	14	25	18	20	20	3	0	40	42	379
2014	CO-02	10	32	19	21	15	3	0	42	38	1286
2014	CO-03	13	38	20	17	11	1	0	52	28	538
2014	CO-04	11	43	20	16	10	0	0	54	27	56

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	34	39	11	10	5	0	0	73	15	2335
2020	CO-01	43	33	10	8	4	0	1	77	12	431
2020	CO-02	34	39	11	10	6	0	0	73	16	1303
2020	CO-03	29	44	12	9	6	0	0	73	15	533
2020	CO-04	39	25	14	14	7	0	0	64	22	35
2019	CO	28	39	13	12	7	0	0	67	19	2115
2019	CO-01	36	36	12	11	5	0	0	72	16	395
2019	CO-02	27	40	13	13	7	0	0	67	20	1111
2019	CO-03	28	39	14	13	7	0	0	67	19	500
2019	CO-04	30	33	21	12	4	0	0	63	16	44
2018	CO	27	36	16	11	9	0	0	63	21	2009
2018	CO-01	32	36	12	8	11	0	0	69	19	342
2018	CO-02	26	35	18	12	9	1	0	61	21	1095
2018	CO-03	26	39	15	11	9	0	0	65	20	479
2018	CO-04	29	43	9	8	11	0	0	72	19	29
2017	CO	25	38	15	13	9	0	0	63	22	2065
2017	CO-01	33	34	11	14	7	1	0	67	22	335
2017	CO-02	23	38	16	13	9	0	0	62	22	1147
2017	CO-03	24	40	13	12	10	0	0	65	22	488
2017	CO-04	30	41	14	7	7	0	2	71	14	45
2014	CO	19	36	19	15	12	0	0	54	27	2317
2014	CO-01	19	35	17	15	13	0	0	54	28	379
2014	CO-02	18	34	20	16	12	0	0	52	28	1282
2014	CO-03	21	39	19	12	9	0	0	60	21	537
2014	CO-04	32	28	16	7	17	0	0	60	24	56

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	33	41	12	10	3	0	74	14	2317
2020	CO-01	42	35	12	8	3	0	77	11	429
2020	CO-02	32	43	11	11	4	0	75	14	1293
2020	CO-03	30	42	13	11	4	0	72	14	527
2020	CO-04	25	51	9	11	4	0	75	15	35
2019	CO	26	46	11	12	4	0	72	16	2104
2019	CO-01	32	44	12	10	3	0	75	13	394
2019	CO-02	25	45	13	13	4	0	70	17	1105
2019	CO-03	25	50	8	12	5	0	75	17	496
2019	CO-04	31	55	5	5	4	0	86	9	44
2018	CO	26	44	13	11	5	0	70	17	2012
2018	CO-01	31	38	14	12	5	0	69	17	343
2018	CO-02	25	44	13	12	5	0	70	17	1097
2018	CO-03	25	46	13	10	6	0	71	16	479
2018	CO-04	30	50	13	4	4	0	80	7	31
2017	CO	26	44	11	12	6	0	71	18	2067
2017	CO-01	30	42	10	11	6	0	73	17	336
2017	CO-02	26	44	11	13	6	0	70	19	1148
2017	CO-03	24	47	10	10	8	0	71	18	487
2017	CO-04	34	45	9	6	4	2	80	11	46

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	48	31	9	6	5	0	0	79	11	2331
2020	CO-01	50	30	10	7	2	0	0	81	9	432
2020	CO-02	48	32	9	6	5	0	0	80	11	1297
2020	CO-03	45	31	9	7	6	1	0	77	14	534
2020	CO-04	47	34	5	6	7	0	0	81	13	35
2019	CO	43	32	11	9	5	0	0	75	14	2115
2019	CO-01	44	28	13	8	6	1	1	73	14	393
2019	CO-02	44	32	9	9	5	0	0	76	15	1114
2019	CO-03	41	35	10	7	6	0	0	77	13	499
2019	CO-04	45	33	12	9	2	0	0	77	11	44
2018	CO	37	37	11	8	5	0	0	75	14	2005
2018	CO-01	41	36	10	8	5	0	0	77	13	341
2018	CO-02	39	36	11	8	6	0	1	75	14	1093
2018	CO-03	32	41	12	10	5	0	0	74	14	478
2018	CO-04	37	41	16	7	0	0	0	78	7	31
2017	CO	38	37	10	8	6	0	0	75	14	2069
2017	CO-01	40	34	10	10	5	0	0	75	14	336
2017	CO-02	39	36	10	8	6	0	0	76	14	1149
2017	CO-03	34	40	11	8	7	0	0	74	15	488
2017	CO-04	36	42	9	5	7	0	2	79	12	46
2014	CO	35	36	12	10	7	0	0	71	17	2323
2014	CO-01	35	33	14	12	6	0	0	68	18	379
2014	CO-02	35	36	11	10	7	0	0	72	16	1286
2014	CO-03	33	39	11	10	7	0	0	72	17	539
2014	CO-04	42	30	11	3	14	0	0	72	17	56

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	30	44	12	10	3	1	74	14	2321
2020	CO-01	35	39	11	10	3	1	76	14	429
2020	CO-02	27	46	12	11	3	0	73	14	1296
2020	CO-03	33	43	11	9	4	1	76	13	529
2020	CO-04	34	45	9	12	0	0	79	12	34
2019	CO	29	43	11	13	5	0	71	17	2103
2019	CO-01	30	41	9	14	7	0	70	21	394
2019	CO-02	26	44	12	13	4	0	70	18	1107
2019	CO-03	34	41	11	10	4	1	75	14	497
2019	CO-04	36	43	12	9	0	0	79	9	43
2018	CO	23	49	10	12	5	0	73	17	2014
2018	CO-01	26	44	6	17	6	1	71	23	342
2018	CO-02	22	51	11	11	4	0	73	16	1097
2018	CO-03	23	51	9	11	5	0	75	16	480
2018	CO-04	26	46	6	17	4	0	73	21	31
2017	CO	26	43	11	13	6	0	69	19	2067
2017	CO-01	26	44	10	16	4	0	70	20	336
2017	CO-02	25	44	11	13	6	0	69	20	1148
2017	CO-03	26	43	13	12	6	0	70	18	487
2017	CO-04	28	35	9	15	11	2	64	27	46
2014	CO	23	41	12	15	8	0	65	23	2319
2014	CO-01	20	42	12	17	9	0	62	26	379
2014	CO-02	22	40	12	17	9	0	62	26	1284
2014	CO-03	29	45	10	10	5	0	74	16	537
2014	CO-04	31	35	16	9	9	0	66	18	56

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	53	23	11	6	5	2	2	78	11	2330
2020	CO-01	55	24	10	6	3	1	1	80	9	431
2020	CO-02	53	21	12	5	5	2	1	77	10	1299
2020	CO-03	51	25	9	5	6	1	2	79	12	532
2020	CO-04	50	17	17	6	7	0	3	69	14	35

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	25	34	17	13	8	2	0	61	22	2318
2020	CO-01	35	30	15	10	6	3	0	68	17	427
2020	CO-02	22	37	17	13	9	3	0	60	22	1293
2020	CO-03	26	33	17	14	9	1	0	60	23	530
2020	CO-04	26	26	26	17	4	0	0	52	21	35
2019	CO	21	35	18	13	10	2	0	57	24	2110
2019	CO-01	30	31	14	10	11	3	0	63	22	394
2019	CO-02	18	35	20	15	10	2	0	54	25	1113
2019	CO-03	22	39	17	13	9	1	0	61	22	495
2019	CO-04	29	24	33	5	9	0	0	53	14	43
2018	CO	20	32	18	15	11	2	0	54	27	2013
2018	CO-01	26	30	15	14	12	3	0	58	26	343
2018	CO-02	17	33	19	16	12	2	1	52	28	1095
2018	CO-03	22	32	20	15	10	2	0	55	25	481
2018	CO-04	28	38	12	15	4	0	4	68	19	31
2017	CO	22	36	16	14	10	2	0	59	25	2065
2017	CO-01	29	33	13	14	8	2	0	64	22	335
2017	CO-02	18	38	16	15	11	2	0	57	27	1148
2017	CO-03	23	36	18	13	9	0	0	59	23	486
2017	CO-04	31	37	14	9	4	3	2	71	14	46
2014	CO	17	33	18	17	13	2	0	51	31	2322
2014	CO-01	20	29	20	15	15	1	0	50	30	378
2014	CO-02	15	32	18	19	15	2	0	48	34	1286
2014	CO-03	19	38	16	17	9	2	0	58	26	539
2014	CO-04	19	34	21	12	10	3	0	55	23	56

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	22	28	17	15	14	2	3	52	31	2330
2020	CO-01	28	32	15	10	11	2	2	62	21	432
2020	CO-02	19	26	18	16	15	3	3	48	32	1299
2020	CO-03	22	29	14	16	15	1	3	53	32	531
2020	CO-04	30	14	9	20	19	0	8	48	42	35
2019	CO	20	28	15	17	18	1	2	49	36	2116
2019	CO-01	28	29	11	12	16	2	0	59	29	396
2019	CO-02	15	27	16	20	19	2	2	43	40	1112
2019	CO-03	22	29	16	15	16	1	2	52	32	499
2019	CO-04	24	32	23	10	7	0	5	59	17	44
2018	CO	17	26	15	18	20	2	2	45	39	2014
2018	CO-01	22	32	13	14	15	2	2	56	30	343
2018	CO-02	15	25	17	18	21	2	2	42	41	1095
2018	CO-03	17	28	15	18	19	1	2	47	38	481
2018	CO-04	22	19	13	20	13	6	7	47	38	31
2017	CO	17	29	14	18	20	2	1	47	39	2066
2017	CO-01	23	29	11	16	19	2	0	53	35	336
2017	CO-02	13	28	15	19	21	2	2	42	42	1148
2017	CO-03	20	30	13	17	18	1	2	51	36	486
2017	CO-04	26	26	7	19	18	0	4	54	39	46
2014	CO	12	24	16	20	25	2	2	37	46	2323
2014	CO-01	14	24	16	16	27	2	1	39	45	379
2014	CO-02	10	23	15	20	27	2	2	35	49	1286
2014	CO-03	15	26	16	22	18	1	2	42	41	539
2014	CO-04	18	19	16	26	16	0	4	39	44	56

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	48	23	14	7	4	1	3	74	11	2337
2020	CO-01	55	23	13	3	3	0	3	80	7	432
2020	CO-02	46	23	14	7	4	1	4	73	12	1303
2020	CO-03	47	22	15	8	4	1	4	72	12	534
2020	CO-04	26	31	19	11	6	3	5	62	18	35
2019	CO	51	24	13	5	4	1	3	77	9	2114
2019	CO-01	60	22	9	3	2	0	3	85	5	395
2019	CO-02	49	24	14	5	4	1	3	76	10	1113
2019	CO-03	47	27	13	6	4	1	3	77	10	498
2019	CO-04	47	14	23	4	10	0	2	63	14	43

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	49	26	13	5	3	1	3	78	8	2332
2020	CO-01	51	25	14	4	2	1	2	78	7	431
2020	CO-02	45	28	13	6	3	2	3	77	9	1300
2020	CO-03	55	21	13	5	2	1	3	79	7	533
2020	CO-04	45	31	11	10	3	0	0	76	13	35
2019	CO	48	25	14	5	3	1	3	76	9	2113
2019	CO-01	50	21	15	7	3	1	2	74	11	395
2019	CO-02	44	27	15	5	4	2	3	74	10	1109
2019	CO-03	54	23	13	4	1	1	3	80	6	500
2019	CO-04	55	29	10	2	2	0	2	86	4	44

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	74	8	5	2	3	3	4	89	6	2321
2020	CO-01	80	6	5	2	2	2	3	91	4	429
2020	CO-02	72	8	6	2	3	4	4	88	6	1293
2020	CO-03	75	10	3	3	4	2	4	90	7	532
2020	CO-04	82	6	3	3	0	0	7	94	3	34
2019	CO	74	7	5	3	3	4	3	88	7	2100
2019	CO-01	72	9	5	2	4	4	3	88	7	392
2019	CO-02	73	7	5	3	4	5	3	88	7	1104
2019	CO-03	79	6	3	2	3	4	3	91	6	496
2019	CO-04	75	10	2	7	2	2	2	89	9	44

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	77	8	3	1	1	1	7	94	3	2331
2020	CO-01	78	9	4	3	1	2	4	92	3	431
2020	CO-02	76	9	4	1	1	1	8	93	2	1299
2020	CO-03	81	7	2	1	1	1	7	95	2	533
2020	CO-04	78	6	3	3	0	3	7	94	3	35
2019	CO	82	4	2	1	1	2	9	96	2	2113
2019	CO-01	78	5	3	1	2	2	9	94	3	396
2019	CO-02	81	4	2	1	1	2	10	96	2	1111
2019	CO-03	86	2	1	1	1	1	8	97	2	499
2019	CO-04	80	5	4	2	0	0	9	93	2	43

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	33	41	12	9	5	0	0	75	14	2326
2020	CO-01	38	39	12	7	3	0	1	78	10	428
2020	CO-02	29	43	13	10	5	0	0	72	15	1301
2020	CO-03	39	41	9	7	4	0	0	80	11	529
2020	CO-04	42	31	11	12	4	0	0	73	16	35
2019	CO	30	41	12	11	6	0	0	72	17	2109
2019	CO-01	33	42	12	9	4	0	0	74	13	396
2019	CO-02	26	42	13	12	7	0	0	68	19	1107
2019	CO-03	38	39	8	10	5	0	0	77	15	497
2019	CO-04	31	40	16	5	4	4	0	73	10	44
2018	CO	30	40	12	11	7	0	0	70	18	2007
2018	CO-01	28	41	13	11	6	0	0	70	17	342
2018	CO-02	28	39	13	12	8	0	0	67	20	1090
2018	CO-03	36	41	10	8	4	0	0	78	12	481
2018	CO-04	34	47	6	6	7	0	0	81	13	31
2017	CO	28	42	11	13	6	0	0	70	19	2062
2017	CO-01	30	44	10	11	4	0	0	74	16	335
2017	CO-02	24	43	12	14	7	0	0	67	21	1148
2017	CO-03	35	42	8	10	4	0	0	77	15	483
2017	CO-04	32	45	9	7	4	0	2	79	11	46
2014	CO	20	42	13	16	10	0	0	62	26	2323
2014	CO-01	16	41	15	16	11	0	0	57	28	379
2014	CO-02	18	39	14	17	11	0	0	57	29	1286
2014	CO-03	27	48	8	11	7	0	0	75	17	539
2014	CO-04	45	32	9	5	9	0	0	77	14	56

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	35	36	14	9	5	0	0	72	14	2332
2020	CO-01	43	36	13	5	4	0	1	79	9	431
2020	CO-02	32	36	16	10	6	0	0	68	16	1302
2020	CO-03	37	38	10	9	5	0	0	76	14	531
2020	CO-04	48	14	17	17	4	0	0	62	21	35
2019	CO	33	37	13	10	6	0	0	71	16	2111
2019	CO-01	39	40	11	7	3	0	0	79	10	395
2019	CO-02	29	37	15	12	8	0	0	65	20	1109
2019	CO-03	40	35	11	8	5	0	0	76	13	499
2019	CO-04	37	32	17	10	4	0	0	69	14	44
2018	CO	32	34	15	12	7	0	0	66	19	1996
2018	CO-01	38	33	14	9	6	0	1	72	14	342
2018	CO-02	29	34	16	12	8	0	0	64	21	1084
2018	CO-03	36	33	13	13	5	0	0	69	18	478
2018	CO-04	36	34	10	15	4	0	0	70	19	31
2017	CO	31	34	14	12	8	0	0	66	20	2061
2017	CO-01	34	37	13	9	5	1	0	72	15	334
2017	CO-02	29	33	15	13	9	0	0	62	23	1148
2017	CO-03	34	36	13	10	8	0	0	70	18	483
2017	CO-04	29	47	7	9	6	0	2	77	16	46
2014	CO	23	35	15	16	11	0	0	58	27	2321
2014	CO-01	23	33	15	16	12	0	0	56	29	379
2014	CO-02	21	33	17	17	11	0	0	54	28	1284
2014	CO-03	27	39	10	16	8	0	0	66	23	539
2014	CO-04	38	32	7	9	14	0	0	70	22	56

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	35	43	11	8	3	0	0	78	11	2319
2020	CO-01	44	40	9	5	1	0	0	85	6	431
2020	CO-02	32	44	11	9	4	0	0	77	12	1291
2020	CO-03	37	40	11	10	3	0	0	77	13	531
2020	CO-04	29	49	12	6	4	0	0	77	10	34
2019	CO	32	42	13	10	3	0	0	74	13	2094
2019	CO-01	38	41	11	8	3	0	0	78	11	391
2019	CO-02	29	43	14	9	4	0	0	73	13	1103
2019	CO-03	34	42	10	11	4	0	0	75	14	492
2019	CO-04	29	46	18	5	2	0	0	75	7	44
2018	CO	29	41	14	10	5	0	0	70	16	2009
2018	CO-01	33	41	12	9	5	0	0	74	14	344
2018	CO-02	27	40	15	11	6	0	0	68	17	1093
2018	CO-03	30	41	15	10	4	0	0	71	14	478
2018	CO-04	39	43	3	11	4	0	0	83	14	31
2017	CO	30	39	14	11	6	0	0	70	16	2060
2017	CO-01	36	39	14	8	2	1	0	75	11	335
2017	CO-02	29	38	14	11	7	0	0	68	17	1147
2017	CO-03	29	41	12	12	5	0	0	71	17	483
2017	CO-04	31	41	10	9	9	0	2	72	18	46
2014	CO	24	38	16	13	9	0	0	62	22	2323
2014	CO-01	25	36	16	15	7	1	0	62	22	379
2014	CO-02	23	39	16	12	9	0	0	62	22	1286
2014	CO-03	25	39	15	13	8	0	0	64	21	539
2014	CO-04	34	38	12	7	9	0	0	72	15	56

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	24	44	17	9	4	2	0	69	13	2324
2020	CO-01	27	45	16	5	2	5	0	76	7	432
2020	CO-02	20	43	20	10	4	2	0	65	15	1297
2020	CO-03	30	43	13	9	4	1	0	74	13	530
2020	CO-04	20	50	13	14	0	3	0	72	15	33
2019	CO	21	46	16	10	5	2	0	68	15	2118
2019	CO-01	23	44	15	11	4	3	0	69	15	396
2019	CO-02	18	44	19	10	6	3	0	64	17	1114
2019	CO-03	24	51	12	8	3	1	0	76	11	499
2019	CO-04	28	38	23	7	2	2	0	67	9	44
2018	CO	20	38	21	12	6	3	0	59	19	2016
2018	CO-01	22	36	19	14	5	3	1	61	19	344
2018	CO-02	17	38	23	12	8	3	0	57	20	1097
2018	CO-03	24	39	18	11	5	2	0	65	17	481
2018	CO-04	42	32	10	9	4	3	0	76	13	31
2017	CO	18	38	21	11	8	3	0	58	20	2062
2017	CO-01	22	36	20	9	7	6	0	62	17	336
2017	CO-02	14	37	23	12	9	4	0	54	22	1146
2017	CO-03	22	43	17	10	6	1	0	66	17	485
2017	CO-04	27	31	25	9	7	0	2	58	17	46

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	44	33	10	9	4	0	0	78	12	2327
2020	CO-01	55	29	8	6	2	0	0	84	8	430
2020	CO-02	45	34	9	8	4	0	1	79	12	1297
2020	CO-03	38	35	12	12	4	0	0	72	16	533
2020	CO-04	37	14	19	20	10	0	0	51	30	35
2019	CO	47	32	8	9	3	0	0	80	12	2111
2019	CO-01	51	28	8	9	3	0	0	80	12	395
2019	CO-02	48	32	8	8	4	0	0	81	11	1109
2019	CO-03	42	35	9	10	3	0	0	77	13	500
2019	CO-04	49	18	11	15	7	0	0	67	22	44
2018	CO	43	34	10	8	4	0	0	78	12	2011
2018	CO-01	47	28	13	7	5	0	1	75	12	342
2018	CO-02	43	36	8	8	4	0	0	79	12	1095
2018	CO-03	41	34	12	9	4	0	0	75	13	481
2018	CO-04	39	39	6	9	7	0	0	78	17	30
2017	CO	44	33	8	8	6	0	0	78	14	2066
2017	CO-01	52	30	9	4	4	1	0	83	8	336
2017	CO-02	43	33	8	10	5	0	0	76	15	1148
2017	CO-03	38	39	7	8	7	0	0	78	15	486
2017	CO-04	50	35	4	5	5	0	2	86	9	46
2014	CO	37	34	12	10	7	0	0	71	17	2322
2014	CO-01	35	38	11	10	6	0	0	74	16	379
2014	CO-02	39	32	12	10	7	0	0	71	17	1285
2014	CO-03	34	36	11	12	7	0	0	70	19	539
2014	CO-04	31	34	18	11	7	0	0	65	18	56

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	30	36	19	10	6	0	0	66	15	2322
2020	CO-01	40	41	12	5	2	0	0	81	7	432
2020	CO-02	31	37	20	8	4	0	0	68	12	1293
2020	CO-03	19	30	23	16	11	0	0	49	27	529
2020	CO-04	14	32	16	14	24	0	0	45	38	35
2019	CO	35	37	16	8	5	0	0	71	13	2108
2019	CO-01	45	33	14	5	3	1	0	78	8	393
2019	CO-02	36	39	15	7	4	0	0	74	10	1108
2019	CO-03	26	33	19	13	8	0	0	59	22	498
2019	CO-04	26	43	5	12	14	0	0	69	26	44
2018	CO	33	36	18	8	5	0	0	69	13	2017
2018	CO-01	43	36	14	5	1	0	0	80	6	343
2018	CO-02	33	37	17	7	5	0	0	71	12	1099
2018	CO-03	24	33	22	12	9	0	0	57	20	481
2018	CO-04	17	43	23	7	10	0	0	60	17	31
2017	CO	33	40	17	7	3	0	0	73	10	2065
2017	CO-01	44	40	12	3	1	0	1	84	4	336
2017	CO-02	32	42	17	6	2	0	0	74	8	1146
2017	CO-03	25	38	20	11	5	0	0	63	17	488
2017	CO-04	24	33	19	11	9	0	4	59	21	46
2014	CO	31	38	18	9	4	0	1	69	12	2321
2014	CO-01	40	38	15	3	2	0	1	79	5	379
2014	CO-02	32	38	17	9	3	0	1	71	12	1285
2014	CO-03	21	38	23	13	5	0	0	59	18	539
2014	CO-04	28	29	19	12	10	0	2	58	23	56

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	42	58	2336
2020	CO-01	35	65	432
2020	CO-02	46	54	1304
2020	CO-03	38	62	532
2020	CO-04	47	53	35

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	59	18	6	2	1	5	9	90	3	2335
2020	CO-01	55	16	6	2	0	7	12	89	3	431
2020	CO-02	60	18	6	2	1	5	8	90	3	1303
2020	CO-03	61	20	7	1	2	3	7	90	3	533
2020	CO-04	64	14	3	0	3	3	13	92	4	35

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	CO	25	42	34	2335
2020	CO-01	29	34	37	432
2020	CO-02	21	46	33	1302
2020	CO-03	28	38	33	533
2020	CO-04	39	38	23	35
2019	CO	26	41	34	2117
2019	CO-01	29	36	36	396
2019	CO-02	23	44	33	1113
2019	CO-03	29	39	32	499
2019	CO-04	16	53	31	44
2018	CO	27	41	32	2019
2018	CO-01	29	34	37	343
2018	CO-02	25	44	31	1102
2018	CO-03	31	38	31	479
2018	CO-04	28	39	33	31
2017	CO	28	40	32	2068
2017	CO-01	34	35	31	336
2017	CO-02	24	44	32	1148
2017	CO-03	32	36	33	488
2017	CO-04	29	32	39	46
2014	CO	26	40	34	2322
2014	CO-01	26	41	33	379
2014	CO-02	24	41	34	1286
2014	CO-03	30	37	33	539
2014	CO-04	42	28	30	56

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	CO	20	34	29	7	4	7	568
2020	CO-01	5	48	22	9	7	10	124
2020	CO-02	22	28	33	7	4	6	271
2020	CO-03	27	32	28	5	2	7	152
2020	CO-04	15	42	36	7	0	0	13
2019	CO	18	34	31	7	2	7	545
2019	CO-02	15	34	33	9	2	7	257
2019	CO-03	29	29	31	5	1	4	146
2018	CO	17	32	34	7	3	8	543
2018	CO-02	18	32	33	7	2	8	266
2018	CO-03	21	27	37	8	1	7	149
2017	CO	21	28	36	8	1	6	571
2017	CO-01	8	39	33	10	4	6	113
2017	CO-02	23	25	39	7	1	5	274
2017	CO-03	27	26	36	6	0	6	155
2017	CO-04	37	24	39	0	0	0	13
2014	CO	19	28	34	14	9999	6	621
2014	CO-01	9	32	39	9	9999	10	109
2014	CO-02	18	27	34	15	9999	6	317
2014	CO-03	26	28	28	13	9999	5	162
2014	CO-04	25	30	36	9	9999	0	24

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	48	39	7	4	2	0	0	87	6	2321
2020	CO-01	55	35	7	2	1	0	0	90	4	427
2020	CO-02	45	41	7	5	1	0	0	87	7	1295
2020	CO-03	51	37	7	3	3	0	0	88	5	531
2020	CO-04	39	48	6	3	4	0	0	87	7	35
2019	CO	45	40	8	5	2	0	0	86	7	2107
2019	CO-01	51	37	7	4	1	0	0	88	5	395
2019	CO-02	40	43	9	6	2	0	0	84	8	1107
2019	CO-03	51	37	5	4	2	0	0	88	7	498
2019	CO-04	58	32	9	0	0	0	0	91	0	43
2018	CO	46	40	7	5	2	0	0	86	7	2012
2018	CO-01	48	41	4	4	3	0	0	89	7	343
2018	CO-02	43	42	7	6	2	0	0	85	8	1095
2018	CO-03	50	37	7	4	2	0	0	87	6	480
2018	CO-04	63	26	7	4	0	0	0	90	4	31
2017	CO	40	42	8	6	3	0	0	82	10	2063
2017	CO-01	43	42	7	7	2	0	0	85	8	336
2017	CO-02	38	42	10	6	4	0	0	80	10	1143
2017	CO-03	42	43	6	5	3	0	0	85	9	488
2017	CO-04	56	26	7	7	2	0	2	83	10	46
2014	CO	36	41	12	6	4	0	0	78	11	2319
2014	CO-01	30	39	17	8	6	1	0	69	14	378
2014	CO-02	35	42	11	7	5	0	0	77	12	1284
2014	CO-03	44	42	9	4	1	0	0	85	6	538
2014	CO-04	49	37	9	5	0	0	0	86	5	56

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	30	47	13	8	2	1	0	77	10	2329
2020	CO-01	35	48	10	4	1	1	0	85	6	428
2020	CO-02	29	47	13	8	2	1	0	76	11	1301
2020	CO-03	29	47	13	9	3	0	0	76	11	532
2020	CO-04	19	46	19	12	4	0	0	65	16	35
2019	CO	28	46	13	10	2	0	0	74	13	2117
2019	CO-01	39	39	11	7	3	1	0	79	10	394
2019	CO-02	24	48	15	11	2	1	0	72	13	1114
2019	CO-03	27	47	11	12	3	0	0	74	14	500
2019	CO-04	24	58	11	7	0	0	0	82	7	44
2018	CO	23	46	15	11	4	0	0	70	14	2012
2018	CO-01	31	44	14	7	4	0	0	74	11	342
2018	CO-02	21	48	16	11	4	1	0	70	15	1096
2018	CO-03	23	46	14	12	4	0	0	70	16	479
2018	CO-04	28	44	11	17	0	0	0	73	17	31
2017	CO	23	46	15	11	5	1	0	70	16	2065
2017	CO-01	30	48	12	7	2	1	0	79	9	335
2017	CO-02	22	45	15	13	5	1	0	67	18	1148
2017	CO-03	23	46	15	10	5	0	0	70	15	487
2017	CO-04	29	53	12	2	2	0	2	83	4	46
2014	CO	21	43	17	12	6	1	0	65	18	2322
2014	CO-01	25	38	19	11	5	3	0	64	17	379
2014	CO-02	20	43	16	13	7	1	0	63	20	1286
2014	CO-03	20	50	15	9	4	1	0	71	14	539
2014	CO-04	24	42	24	8	2	0	0	66	10	56

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	10	23	39	21	7	0	1	28	33	2335
2020	CO-01	7	18	31	30	12	1	1	43	26	430
2020	CO-02	10	24	41	19	6	0	0	25	34	1304
2020	CO-03	11	24	41	18	5	0	0	23	36	533
2020	CO-04	10	50	27	8	6	0	0	14	59	35
2019	CO	10	25	36	20	7	1	1	28	35	2112
2019	CO-01	7	21	35	25	10	1	1	36	28	395
2019	CO-02	10	26	36	20	7	1	1	27	37	1110
2019	CO-03	12	25	38	18	7	0	1	25	37	498
2019	CO-04	7	26	39	20	7	2	0	27	33	44
2018	CO	9	25	39	19	6	0	1	25	35	2010
2018	CO-01	8	22	36	25	8	1	0	34	30	338
2018	CO-02	10	26	38	18	7	0	1	25	36	1096
2018	CO-03	9	27	45	16	3	0	0	19	36	481
2018	CO-04	11	24	57	3	6	0	0	9	34	31
2017	CO	11	25	37	18	7	1	1	25	37	2065
2017	CO-01	9	16	36	25	10	1	2	37	25	334
2017	CO-02	11	27	37	16	7	1	1	24	38	1147
2017	CO-03	12	28	38	17	5	0	1	22	40	488
2017	CO-04	9	22	40	18	7	0	4	26	32	46
2014	CO	11	28	38	15	5	1	2	21	40	2318
2014	CO-01	10	24	36	18	8	1	3	27	36	378
2014	CO-02	12	28	38	15	5	1	2	20	41	1283
2014	CO-03	10	31	39	14	6	0	0	20	41	538
2014	CO-04	19	25	31	23	0	0	2	23	45	56

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	6	14	27	33	19	1	1	53	20	2322
2020	CO-01	4	8	20	37	26	2	2	66	13	428
2020	CO-02	6	15	28	32	17	1	1	51	21	1296
2020	CO-03	7	16	27	33	16	1	0	49	23	530
2020	CO-04	3	16	48	17	14	3	0	31	19	35
2019	CO	7	17	28	31	16	1	1	48	24	2110
2019	CO-01	8	13	25	31	19	2	1	52	22	395
2019	CO-02	6	18	28	30	16	1	1	46	25	1107
2019	CO-03	6	15	31	33	13	1	1	46	22	499
2019	CO-04	10	12	16	40	23	0	0	63	22	44
2018	CO	8	18	29	29	13	2	1	43	27	2007
2018	CO-01	8	13	26	30	19	3	1	51	22	340
2018	CO-02	8	18	31	27	13	2	1	41	27	1092
2018	CO-03	7	20	29	32	10	1	1	43	28	480
2018	CO-04	4	14	47	24	9	3	0	34	18	31
2017	CO	9	18	29	25	14	2	2	41	28	2058
2017	CO-01	9	12	26	26	19	5	3	49	22	332
2017	CO-02	9	18	29	24	14	2	2	41	28	1143
2017	CO-03	10	19	32	27	10	0	1	38	29	488
2017	CO-04	7	18	29	27	15	0	4	44	26	45
2014	CO	12	22	31	22	9	1	2	33	35	2316
2014	CO-01	14	20	30	21	12	1	2	34	34	377
2014	CO-02	11	23	31	21	9	2	2	32	36	1281
2014	CO-03	11	21	31	26	9	1	1	36	33	539
2014	CO-04	7	19	35	32	5	0	2	38	26	56

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	17	24	33	18	7	1	1	25	42	2328
2020	CO-01	9	17	31	24	15	2	2	41	27	428
2020	CO-02	19	25	32	17	7	0	1	24	44	1300
2020	CO-03	18	27	37	14	3	0	0	18	45	533
2020	CO-04	29	24	31	9	8	0	0	17	52	34
2019	CO	19	26	31	15	6	1	1	22	46	2107
2019	CO-01	12	26	28	20	10	3	2	31	39	395
2019	CO-02	22	26	32	13	5	1	1	19	48	1109
2019	CO-03	19	26	34	16	5	0	0	20	45	495
2019	CO-04	26	23	18	24	4	0	4	30	52	44
2018	CO	22	27	29	15	6	0	1	21	50	2011
2018	CO-01	16	23	30	18	10	1	2	29	41	340
2018	CO-02	25	26	29	14	4	1	1	19	51	1094
2018	CO-03	20	33	28	13	6	0	0	19	53	482
2018	CO-04	28	23	23	17	9	0	0	26	51	31
2017	CO	25	26	28	13	6	1	1	19	52	2062
2017	CO-01	17	23	28	18	10	1	2	29	42	333
2017	CO-02	27	27	27	12	6	1	1	18	55	1147
2017	CO-03	25	29	31	12	4	0	0	16	54	486
2017	CO-04	39	15	23	12	9	0	2	21	55	46
2014	CO	30	29	24	10	4	1	2	15	60	2314
2014	CO-01	22	29	21	15	7	1	5	24	54	377
2014	CO-02	32	29	24	9	4	1	1	14	62	1280
2014	CO-03	30	28	29	8	4	0	0	12	59	538
2014	CO-04	23	37	26	10	3	0	2	13	61	56

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	10	20	34	26	11	0	1	37	29	2325
2020	CO-01	5	13	22	36	21	1	2	58	19	427
2020	CO-02	10	18	36	25	10	0	0	36	29	1303
2020	CO-03	12	26	36	20	5	0	0	25	39	528
2020	CO-04	12	31	44	5	8	0	0	13	43	35
2019	CO	9	21	35	24	10	1	1	35	30	2108
2019	CO-01	5	16	25	31	20	1	1	52	22	395
2019	CO-02	9	20	36	24	9	1	0	33	30	1107
2019	CO-03	11	25	38	19	5	1	1	25	37	497
2019	CO-04	9	17	34	27	11	0	2	39	26	44
2018	CO	10	21	36	25	8	0	1	33	31	2001
2018	CO-01	6	13	30	35	15	1	0	51	19	341
2018	CO-02	10	22	36	23	7	0	1	31	33	1088
2018	CO-03	10	26	38	20	5	0	0	25	36	477
2018	CO-04	13	12	46	20	9	0	0	29	25	31
2017	CO	11	19	37	22	9	1	1	32	30	2056
2017	CO-01	7	9	31	30	21	1	2	52	17	331
2017	CO-02	11	21	39	21	8	1	0	29	32	1146
2017	CO-03	13	24	38	20	5	0	0	25	37	485
2017	CO-04	9	23	40	18	5	0	4	24	34	46
2014	CO	11	22	36	23	7	0	2	31	33	2313
2014	CO-01	6	13	33	32	11	0	5	45	20	376
2014	CO-02	10	23	36	22	7	1	1	29	34	1283
2014	CO-03	14	24	40	18	4	0	0	22	38	535
2014	CO-04	17	19	27	27	5	3	2	34	38	56

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	14	22	28	21	12	1	1	34	37	2329
2020	CO-01	9	16	20	25	24	3	3	52	27	429
2020	CO-02	13	21	31	22	11	1	1	34	35	1299
2020	CO-03	18	30	31	16	4	0	1	20	49	534
2020	CO-04	30	29	21	14	5	0	0	20	59	34
2019	CO	14	23	30	20	11	2	2	31	38	2107
2019	CO-01	12	17	23	23	20	3	2	45	30	392
2019	CO-02	13	22	32	20	10	2	2	30	37	1110
2019	CO-03	17	29	29	16	6	1	1	23	48	496
2019	CO-04	14	23	23	21	13	2	3	37	39	44
2018	CO	16	24	30	20	8	1	1	28	40	2008
2018	CO-01	12	17	27	26	15	1	2	42	30	339
2018	CO-02	16	23	31	19	8	1	1	28	40	1095
2018	CO-03	18	30	32	14	4	0	1	19	49	481
2018	CO-04	20	20	33	18	6	0	3	25	41	30
2017	CO	16	24	30	17	8	1	2	26	42	2061
2017	CO-01	10	16	29	22	17	3	4	41	27	333
2017	CO-02	17	25	29	17	7	2	2	25	44	1145
2017	CO-03	18	30	32	15	4	0	1	19	49	487
2017	CO-04	18	25	38	7	8	0	4	15	45	46
2014	CO	22	26	28	14	6	1	2	21	50	2317
2014	CO-01	14	22	31	17	10	1	5	28	38	376
2014	CO-02	22	26	29	14	7	1	2	21	49	1286
2014	CO-03	26	30	29	11	4	0	0	15	56	537
2014	CO-04	35	30	17	16	0	0	2	16	66	55

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	6	13	27	32	17	2	2	52	20	2326
2020	CO-01	5	14	22	26	26	4	2	56	21	428
2020	CO-02	6	13	26	34	16	2	2	52	20	1299
2020	CO-03	7	13	32	34	13	0	1	48	20	532
2020	CO-04	9	11	31	34	10	3	3	46	21	35
2019	CO	9	18	28	27	15	2	2	43	28	2106
2019	CO-01	11	16	28	21	19	4	1	42	28	394
2019	CO-02	8	19	26	28	14	2	2	44	29	1106
2019	CO-03	10	18	32	28	11	1	1	40	28	498
2019	CO-04	10	7	22	32	25	2	3	60	17	44
2018	CO	9	18	30	28	11	2	2	41	28	2002
2018	CO-01	9	18	26	25	17	2	3	44	28	337
2018	CO-02	9	17	30	29	11	2	2	42	27	1089
2018	CO-03	10	18	34	27	8	1	1	36	29	481
2018	CO-04	4	19	20	43	9	3	3	55	24	31
2017	CO	10	17	28	25	14	2	3	42	29	2061
2017	CO-01	9	18	23	25	19	4	2	47	29	333
2017	CO-02	10	17	27	25	15	2	4	42	29	1144
2017	CO-03	11	15	33	27	11	1	1	39	27	488
2017	CO-04	9	15	24	33	10	3	6	47	26	46
2014	CO	10	16	30	27	13	2	3	42	27	2318
2014	CO-01	12	16	27	25	12	3	6	40	30	376
2014	CO-02	10	16	30	26	13	2	3	41	27	1284
2014	CO-03	9	16	30	29	14	0	2	44	25	539
2014	CO-04	7	16	29	41	5	0	2	47	23	56

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	14	21	36	20	8	1	1	28	36	2327
2020	CO-01	7	13	32	26	15	3	3	44	22	430
2020	CO-02	15	23	35	19	6	1	0	26	39	1299
2020	CO-03	15	21	40	17	5	1	0	22	37	531
2020	CO-04	10	28	45	12	6	0	0	17	38	35
2019	CO	16	23	34	18	7	1	1	25	41	2111
2019	CO-01	11	19	33	21	12	2	2	34	31	394
2019	CO-02	18	24	34	16	6	1	1	23	43	1111
2019	CO-03	16	24	34	19	5	1	1	24	41	498
2019	CO-04	17	32	28	11	13	0	0	24	48	44
2018	CO	17	24	36	15	5	1	1	21	42	2011
2018	CO-01	11	22	33	18	12	3	0	32	34	340
2018	CO-02	18	25	37	15	4	1	1	19	43	1094
2018	CO-03	18	25	37	16	3	1	0	19	44	482
2018	CO-04	16	29	37	6	9	0	3	16	46	31
2017	CO	19	26	33	14	6	1	1	21	46	2062
2017	CO-01	12	22	31	18	12	3	2	32	36	333
2017	CO-02	20	27	32	14	6	1	1	20	47	1145
2017	CO-03	22	26	36	12	3	0	0	15	49	488
2017	CO-04	21	26	33	13	4	0	4	17	48	46
2014	CO	24	27	30	11	4	1	2	16	52	2318
2014	CO-01	18	27	26	17	7	2	4	25	48	378
2014	CO-02	24	27	32	10	4	1	1	15	53	1283
2014	CO-03	25	30	30	10	4	1	1	14	56	538
2014	CO-04	24	22	39	13	0	0	2	13	47	56

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	7	16	37	30	10	0	0	40	23	2331
2020	CO-01	7	13	33	31	15	1	2	46	20	429
2020	CO-02	7	16	38	30	9	0	0	39	23	1302
2020	CO-03	7	17	39	30	7	0	0	37	24	532
2020	CO-04	5	24	44	22	5	0	0	27	29	35
2019	CO	10	16	33	27	13	1	1	40	26	2113
2019	CO-01	8	12	31	27	19	1	1	47	21	394
2019	CO-02	10	16	34	27	11	0	1	38	27	1111
2019	CO-03	10	19	31	29	10	0	1	40	29	499
2019	CO-04	12	12	37	21	18	0	0	39	24	44

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	19	40	19	14	6	2	60	20	2323
2020	CO-01	27	42	13	10	4	4	72	14	428
2020	CO-02	18	38	21	15	6	2	58	21	1295
2020	CO-03	17	40	20	15	7	0	57	23	533
2020	CO-04	3	55	18	19	3	3	60	22	34
2019	CO	14	36	21	18	8	2	51	27	2115
2019	CO-01	22	37	17	11	9	4	61	21	395
2019	CO-02	12	36	22	20	8	2	49	29	1112
2019	CO-03	13	35	22	20	8	1	49	29	499
2019	CO-04	24	40	16	14	7	0	64	20	44

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	51	29	7	7	4	1	0	80	12	2330
2020	CO-01	55	26	8	6	3	1	0	82	10	432
2020	CO-02	50	29	7	8	5	1	0	80	13	1299
2020	CO-03	51	30	7	6	5	0	0	82	11	531
2020	CO-04	52	25	6	12	4	0	0	78	16	35
2019	CO	45	30	8	9	7	1	0	76	16	2106
2019	CO-01	44	31	8	10	5	2	0	77	15	390
2019	CO-02	43	31	7	9	8	1	0	75	18	1111
2019	CO-03	49	30	8	8	5	0	0	79	13	497
2019	CO-04	47	35	7	9	2	0	0	82	11	43
2018	CO	41	32	9	10	7	1	0	74	17	2007
2018	CO-01	43	33	6	10	8	0	0	76	18	342
2018	CO-02	39	32	10	10	8	1	0	72	17	1092
2018	CO-03	45	31	8	9	5	1	0	77	14	478
2018	CO-04	40	36	10	11	4	0	0	76	14	31
2017	CO	43	32	9	9	7	1	0	76	15	2066
2017	CO-01	42	29	10	13	6	1	0	71	18	336
2017	CO-02	42	32	10	8	7	1	0	74	15	1148
2017	CO-03	45	36	6	7	6	0	0	81	12	487
2017	CO-04	42	38	3	7	9	0	2	81	16	45
2014	CO	39	30	9	11	9	1	0	70	20	2320
2014	CO-01	32	29	10	14	13	1	0	62	28	378
2014	CO-02	40	29	9	12	9	1	0	70	21	1285
2014	CO-03	41	33	10	9	6	0	0	75	15	538
2014	CO-04	57	25	7	5	5	0	0	83	10	56

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	59	29	6	4	2	0	88	6	2320
2020	CO-01	65	23	7	3	3	0	88	5	428
2020	CO-02	58	30	6	5	2	0	88	6	1293
2020	CO-03	57	31	5	5	3	0	88	7	531
2020	CO-04	61	28	3	3	4	0	90	7	35
2019	CO	51	32	7	7	3	0	83	11	2110
2019	CO-01	53	29	8	7	3	0	82	11	395
2019	CO-02	50	32	7	7	4	0	82	11	1108
2019	CO-03	51	34	6	6	3	0	85	9	498
2019	CO-04	53	41	2	4	0	0	94	4	44
2018	CO	48	35	7	7	3	0	83	11	2006
2018	CO-01	53	29	8	7	3	0	82	10	341
2018	CO-02	47	34	7	8	4	0	82	12	1093
2018	CO-03	46	39	6	6	2	0	85	8	477
2018	CO-04	57	22	10	7	4	0	79	11	31
2017	CO	45	37	6	7	4	0	83	11	2064
2017	CO-01	44	37	8	8	3	0	81	11	336
2017	CO-02	45	37	7	7	4	0	82	11	1145
2017	CO-03	46	40	5	6	3	0	86	9	487
2017	CO-04	52	33	0	7	7	2	86	14	46
2014	CO	39	40	9	8	3	0	79	11	2323
2014	CO-01	33	42	11	9	5	0	74	14	379
2014	CO-02	39	40	9	8	3	0	79	11	1286
2014	CO-03	47	36	7	7	3	0	83	10	539
2014	CO-04	47	38	9	4	2	0	85	5	56

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	50	35	8	4	2	1	0	86	6	2323
2020	CO-01	52	31	9	3	1	3	1	86	4	430
2020	CO-02	49	36	8	4	2	1	0	86	6	1294
2020	CO-03	50	36	6	5	2	0	0	87	7	532
2020	CO-04	63	29	0	9	0	0	0	91	9	35
2019	CO	46	36	10	5	2	1	0	82	8	2115
2019	CO-01	48	34	9	5	2	2	0	83	7	394
2019	CO-02	44	36	10	6	3	1	0	81	9	1113
2019	CO-03	50	33	10	4	2	0	0	84	6	499
2019	CO-04	52	32	11	4	0	0	0	84	4	44
2018	CO	41	40	11	5	3	1	0	82	7	2009
2018	CO-01	43	39	11	5	2	1	0	82	6	341
2018	CO-02	40	39	12	5	3	1	0	80	8	1093
2018	CO-03	43	42	9	4	2	0	0	85	6	480
2018	CO-04	49	40	0	7	4	0	0	89	11	31

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	35	42	11	7	3	1	0	78	10	2324
2020	CO-01	39	41	10	6	2	2	0	82	8	430
2020	CO-02	32	43	12	8	3	2	0	77	11	1295
2020	CO-03	37	42	11	6	3	1	0	80	9	531
2020	CO-04	43	46	6	3	0	3	0	91	3	35
2019	CO	33	41	12	8	4	1	0	75	12	2107
2019	CO-01	35	42	12	5	4	2	0	78	9	393
2019	CO-02	32	41	11	10	4	1	0	74	14	1107
2019	CO-03	35	41	13	6	4	1	0	77	10	499
2019	CO-04	43	36	17	4	0	0	0	79	4	43
2018	CO	36	41	12	6	3	2	0	78	10	2010
2018	CO-01	41	36	12	5	3	2	0	79	8	342
2018	CO-02	34	42	12	7	3	1	0	77	11	1095
2018	CO-03	34	44	11	6	3	1	0	79	10	479
2018	CO-04	39	48	6	0	0	6	0	94	0	31
2017	CO	32	41	14	7	4	2	0	74	11	2063
2017	CO-01	40	39	11	4	3	2	0	81	8	336
2017	CO-02	29	42	16	8	4	2	0	72	12	1144
2017	CO-03	34	41	13	8	3	2	0	77	10	487
2017	CO-04	40	33	12	11	2	0	2	75	13	46
2014	CO	34	37	15	7	4	3	0	73	11	2322
2014	CO-01	36	34	14	7	5	4	0	73	12	379
2014	CO-02	32	36	17	7	5	3	0	71	12	1286
2014	CO-03	36	40	13	6	2	2	0	78	8	538
2014	CO-04	47	33	13	2	5	0	0	81	7	56

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	39	38	11	5	3	3	0	80	8	2330
2020	CO-01	40	38	9	7	3	4	0	80	10	430
2020	CO-02	38	37	13	5	3	4	0	79	8	1300
2020	CO-03	42	40	10	4	3	1	0	83	7	532
2020	CO-04	43	32	20	0	0	3	3	79	0	35
2019	CO	42	37	12	4	2	3	0	81	7	2110
2019	CO-01	44	35	9	6	2	3	0	82	9	393
2019	CO-02	41	36	12	5	3	3	0	80	7	1108
2019	CO-03	41	41	12	3	1	2	1	84	5	501
2019	CO-04	48	34	13	0	0	5	0	86	0	43
2018	CO	41	37	13	4	2	3	0	80	7	2009
2018	CO-01	44	34	13	4	2	3	0	81	6	341
2018	CO-02	40	35	14	5	2	4	0	78	8	1093
2018	CO-03	41	39	12	2	2	2	0	83	4	481
2018	CO-04	40	49	3	0	4	4	0	93	4	30
2017	CO	36	36	15	5	3	4	1	76	9	2062
2017	CO-01	43	34	11	4	3	5	1	81	8	336
2017	CO-02	33	37	15	5	4	4	0	74	10	1146
2017	CO-03	38	37	14	5	2	3	0	78	7	486
2017	CO-04	39	38	14	8	0	0	2	78	8	45
2014	CO	38	35	15	4	3	5	1	77	7	2320
2014	CO-01	40	33	13	5	3	5	0	77	9	379
2014	CO-02	36	33	17	4	3	6	0	74	8	1285
2014	CO-03	38	40	13	3	2	4	0	81	5	537
2014	CO-04	50	33	13	2	3	0	0	82	5	56

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	53	34	7	4	2	0	0	87	6	2327
2020	CO-01	61	30	5	3	1	0	0	91	4	431
2020	CO-02	51	35	7	4	2	0	0	87	6	1297
2020	CO-03	52	33	8	4	3	0	0	85	7	531
2020	CO-04	53	26	7	15	0	0	0	78	15	35
2019	CO	48	36	8	4	3	0	0	84	7	2113
2019	CO-01	54	32	8	3	3	0	0	86	6	395
2019	CO-02	46	38	8	4	3	0	0	84	7	1112
2019	CO-03	46	39	8	4	3	0	0	85	7	497
2019	CO-04	57	27	9	5	0	2	0	86	5	44
2018	CO	44	38	9	5	3	0	0	83	8	2008
2018	CO-01	52	31	8	5	3	1	0	84	8	339
2018	CO-02	42	41	8	5	3	0	0	83	9	1096
2018	CO-03	44	37	10	5	3	1	0	81	9	480
2018	CO-04	53	34	14	0	0	0	0	86	0	30
2017	CO	41	39	9	6	4	0	0	81	10	2065
2017	CO-01	50	33	8	4	4	0	0	84	8	336
2017	CO-02	40	40	9	6	5	0	0	80	11	1148
2017	CO-03	38	43	9	5	4	0	0	82	10	486
2017	CO-04	46	31	16	6	0	0	2	77	6	46
2014	CO	39	38	12	7	4	0	0	78	11	2322
2014	CO-01	37	40	11	8	3	0	0	78	11	379
2014	CO-02	38	37	13	7	4	1	0	76	12	1286
2014	CO-03	44	38	10	5	3	0	0	82	8	538
2014	CO-04	52	32	9	2	5	0	0	84	7	56

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	51	23	9	4	3	7	3	82	8	2333
2020	CO-01	47	22	9	5	3	10	4	81	9	431
2020	CO-02	49	23	10	4	3	7	4	81	8	1302
2020	CO-03	59	26	6	3	3	2	1	88	6	533
2020	CO-04	61	17	6	6	0	6	3	86	7	34

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	35	36	14	5	3	6	0	76	9	2333
2020	CO-01	37	36	12	7	2	7	0	78	9	430
2020	CO-02	34	35	16	5	3	7	0	75	9	1301
2020	CO-03	38	39	13	4	3	3	1	79	7	534
2020	CO-04	39	32	17	3	0	9	0	78	3	35

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	42	32	9	7	4	4	2	79	11	2328
2020	CO-01	42	34	6	8	4	4	1	81	12	431
2020	CO-02	40	32	10	7	4	4	3	78	12	1296
2020	CO-03	47	32	8	4	4	3	2	83	9	533
2020	CO-04	49	25	6	3	3	9	6	86	7	35

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	0	1	17	14	51	17	0	2	78	56
2020	CO-02	0	2	19	18	47	13	0	3	75	33

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	27	31	17	8	5	7	5	66	15	2333
2020	CO-01	28	28	16	6	4	13	5	68	12	432
2020	CO-02	26	29	19	9	5	8	5	63	16	1301
2020	CO-03	28	39	13	8	6	3	3	71	16	533
2020	CO-04	26	37	25	9	4	0	0	63	13	34
2019	CO	28	27	18	10	8	6	3	61	20	2112
2019	CO-01	31	23	16	11	9	7	4	60	22	393
2019	CO-02	25	28	18	11	9	7	3	59	21	1110
2019	CO-03	33	29	18	7	7	3	3	66	15	500
2019	CO-04	32	39	18	2	2	4	3	76	5	44
2018	CO	21	33	16	11	9	7	4	60	22	2006
2018	CO-01	24	26	19	10	7	9	5	58	19	340
2018	CO-02	19	32	16	11	10	8	4	58	24	1095
2018	CO-03	22	39	14	11	7	4	3	65	19	478
2018	CO-04	23	52	7	7	7	0	3	78	15	29
2017	CO	25	31	16	9	10	6	4	62	21	2069
2017	CO-01	27	23	17	9	11	6	6	58	23	336
2017	CO-02	24	30	16	9	10	7	5	61	22	1149
2017	CO-03	24	35	16	9	8	4	4	65	18	488
2017	CO-04	32	33	10	9	12	3	2	67	22	46
2014	CO	27	28	16	11	10	5	4	60	23	2322
2014	CO-01	22	29	19	13	10	5	3	55	24	379
2014	CO-02	27	26	15	11	10	6	5	59	24	1286
2014	CO-03	32	30	14	9	9	4	2	66	19	538
2014	CO-04	36	34	17	3	7	0	2	72	11	56

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	32	38	13	9	4	2	1	73	14	2329
2020	CO-01	33	38	13	7	5	3	0	74	12	431
2020	CO-02	29	38	13	10	5	3	1	71	15	1297
2020	CO-03	37	37	12	10	3	1	0	75	13	533
2020	CO-04	33	48	9	4	3	3	0	84	8	35
2019	CO	31	38	12	11	5	2	1	71	17	2116
2019	CO-01	34	30	14	11	5	4	2	68	17	396
2019	CO-02	28	40	12	12	6	2	1	70	18	1112
2019	CO-03	33	42	10	10	3	1	0	77	13	499
2019	CO-04	41	33	11	10	2	2	0	76	12	44
2018	CO	31	38	13	11	5	2	1	70	16	2015
2018	CO-01	33	33	15	11	5	3	0	68	16	344
2018	CO-02	28	38	13	12	5	3	1	69	17	1096
2018	CO-03	36	38	9	9	6	2	0	75	15	481
2018	CO-04	34	39	13	10	0	4	0	76	10	31
2017	CO	35	37	10	10	5	3	0	74	15	2065
2017	CO-01	34	36	9	9	5	6	1	76	15	336
2017	CO-02	34	36	11	11	5	2	0	72	17	1148
2017	CO-03	39	39	8	9	4	1	0	79	13	486
2017	CO-04	33	42	7	8	7	2	2	78	15	45
2014	CO	34	37	11	9	5	3	0	74	15	2321
2014	CO-01	30	34	15	9	8	5	0	67	17	379
2014	CO-02	33	37	10	11	5	3	1	73	17	1285
2014	CO-03	41	38	8	7	4	1	0	81	11	539
2014	CO-04	38	36	11	7	4	5	0	77	11	56

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	35	39	16	6	3	2	75	9	2325
2020	CO-01	40	37	14	5	2	1	78	7	432
2020	CO-02	33	39	16	6	3	2	74	10	1294
2020	CO-03	36	39	17	5	3	0	75	8	531
2020	CO-04	36	45	9	6	4	0	81	11	35
2019	CO	32	37	18	8	5	1	69	12	2113
2019	CO-01	38	28	21	8	4	1	67	12	395
2019	CO-02	29	39	17	8	5	1	69	13	1110
2019	CO-03	32	39	18	7	5	0	70	12	499
2019	CO-04	40	35	22	0	2	0	76	2	44
2018	CO	30	38	19	8	4	1	69	12	2006
2018	CO-01	35	34	18	6	5	2	70	11	342
2018	CO-02	27	38	20	8	5	1	67	13	1091
2018	CO-03	35	37	17	9	2	1	72	11	478
2018	CO-04	25	66	10	0	0	0	90	0	31

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	20	23	18	14	11	12	2	50	29	2324
2020	CO-01	22	24	18	9	9	17	2	56	22	431
2020	CO-02	19	23	18	15	11	12	2	49	30	1296
2020	CO-03	22	21	20	14	12	10	2	48	29	530
2020	CO-04	14	20	23	8	15	17	2	42	29	34
2019	CO	16	21	19	14	15	12	2	44	34	2120
2019	CO-01	24	21	15	13	14	11	2	52	31	396
2019	CO-02	14	20	21	14	16	14	2	40	36	1114
2019	CO-03	16	25	20	16	14	7	3	46	33	501
2019	CO-04	21	29	14	16	9	9	2	56	28	44
2018	CO	14	21	20	16	17	11	2	40	37	2011
2018	CO-01	18	20	19	13	14	13	3	45	32	343
2018	CO-02	11	19	21	17	18	11	2	35	40	1094
2018	CO-03	16	26	17	14	16	10	2	47	34	480
2018	CO-04	18	27	15	14	10	13	4	54	28	31
2017	CO	16	19	17	16	18	12	2	41	39	2065
2017	CO-01	18	21	15	12	16	16	1	47	35	335
2017	CO-02	14	19	18	18	19	12	2	37	42	1147
2017	CO-03	17	21	16	17	16	10	3	44	37	487
2017	CO-04	21	15	24	11	16	10	4	42	30	46
2014	CO	11	19	18	19	20	11	2	35	44	2322
2014	CO-01	9	18	21	17	22	12	1	31	44	379
2014	CO-02	10	19	17	21	20	11	2	33	47	1285
2014	CO-03	13	20	19	15	19	11	3	39	39	539
2014	CO-04	15	21	18	17	17	11	0	40	39	56

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	34	48	5	11	2	82	13	2334
2020	CO-01	46	42	2	8	2	88	10	432
2020	CO-02	31	51	5	10	3	82	13	1303
2020	CO-03	30	45	7	15	3	75	17	533
2020	CO-04	46	45	6	3	0	91	3	34

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	35	39	10	12	3	0	0	75	15	2329
2020	CO-01	40	37	7	11	3	1	0	78	14	429
2020	CO-02	35	40	10	12	3	0	1	75	15	1301
2020	CO-03	33	39	11	13	4	0	0	72	16	531
2020	CO-04	33	44	6	14	3	0	0	77	18	35
2019	CO	43	34	6	11	5	0	0	78	16	2112
2019	CO-01	46	35	6	11	2	0	0	81	13	395
2019	CO-02	43	35	6	11	5	0	0	78	16	1109
2019	CO-03	44	32	6	11	7	0	0	76	18	500
2019	CO-04	48	29	9	9	4	0	0	77	13	44
2017	CO	40	35	6	11	7	0	0	76	18	2067
2017	CO-01	46	34	5	11	4	0	0	80	15	336
2017	CO-02	38	37	6	11	8	0	0	75	19	1148
2017	CO-03	41	34	7	11	7	0	0	75	18	487
2017	CO-04	45	30	8	4	11	0	2	77	16	46
2014	CO	39	34	8	11	8	0	0	73	19	2319
2014	CO-01	36	37	11	11	5	0	0	73	17	378
2014	CO-02	38	34	8	12	9	0	0	72	20	1285
2014	CO-03	43	32	5	9	10	0	0	75	20	537
2014	CO-04	46	36	3	5	9	0	0	82	14	56

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	44	36	10	8	2	0	80	10	2303
2020	CO-01	49	33	9	6	3	0	83	8	427
2020	CO-02	42	37	10	8	2	0	80	10	1284
2020	CO-03	42	36	10	9	3	0	79	12	525
2020	CO-04	63	21	6	6	3	0	85	9	34
2019	CO	48	37	7	5	2	0	86	7	2105
2019	CO-01	49	38	4	7	2	0	87	9	394
2019	CO-02	46	37	9	5	2	0	84	7	1107
2019	CO-03	52	36	7	4	2	0	87	6	497
2019	CO-04	49	44	5	2	0	0	93	2	44
2017	CO	48	36	7	5	2	0	85	7	2064
2017	CO-01	50	37	7	5	1	0	87	6	335
2017	CO-02	48	35	8	5	3	1	84	8	1148
2017	CO-03	47	41	6	4	2	0	88	6	485
2017	CO-04	58	15	11	12	2	2	74	15	46
2014	CO	43	37	9	7	3	0	81	10	2317
2014	CO-01	39	35	13	9	4	0	74	13	379
2014	CO-02	42	39	9	7	3	0	81	10	1281
2014	CO-03	49	37	6	5	2	0	86	8	539
2014	CO-04	54	26	7	9	4	0	80	13	55

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	76	17	3	2	1	1	1	94	3	2321
2020	CO-01	81	12	1	3	1	1	1	95	4	428
2020	CO-02	76	17	3	1	1	1	1	94	3	1295
2020	CO-03	72	20	4	2	1	1	0	93	4	531
2020	CO-04	69	15	9	0	2	3	2	88	2	35
2017	CO	69	21	4	3	1	1	1	91	4	2063
2017	CO-01	74	16	3	4	1	0	1	91	5	336
2017	CO-02	68	21	5	3	1	1	1	91	4	1145
2017	CO-03	66	24	4	3	1	1	1	92	4	486
2017	CO-04	71	20	2	5	0	0	2	93	5	46
2014	CO	66	21	5	3	2	1	1	90	5	2320
2014	CO-01	68	18	6	2	3	1	2	88	5	377
2014	CO-02	65	23	5	3	1	1	1	90	5	1285
2014	CO-03	69	20	4	4	1	1	1	91	5	539
2014	CO-04	72	13	7	9	0	0	0	85	9	56

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	40	26	15	6	4	6	3	72	11	2334
2020	CO-01	41	27	14	5	5	7	2	74	11	430
2020	CO-02	39	25	15	7	3	7	4	72	11	1303
2020	CO-03	41	26	17	6	5	3	3	71	11	533
2020	CO-04	29	51	16	0	3	0	0	81	3	35
2019	CO	41	24	15	6	4	7	2	71	12	2116
2019	CO-01	45	21	16	6	3	7	2	72	10	395
2019	CO-02	40	23	15	7	5	8	3	71	13	1113
2019	CO-03	40	29	16	6	4	4	2	73	10	499
2019	CO-04	48	21	16	2	4	7	2	76	7	44

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	10	90	2331
2020	CO-02	10	90	1301
2020	CO-03	11	89	532
2019	CO	14	86	2112
2019	CO-02	13	87	1108
2019	CO-03	13	87	499
2018	CO	14	86	2017
2018	CO-02	15	85	1101
2018	CO-03	15	85	480

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	42	58	225
2020	CO-02	43	57	122
2020	CO-03	25	75	56
2019	CO	44	56	288
2019	CO-02	42	58	147
2019	CO-03	33	67	66
2018	CO	40	60	290
2018	CO-02	42	58	163
2018	CO-03	29	71	72

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	63	37	225
2020	CO-02	65	35	122
2020	CO-03	60	40	56
2019	CO	68	32	288
2019	CO-02	71	29	147
2019	CO-03	63	37	66
2018	CO	73	27	290
2018	CO-02	71	29	163
2018	CO-03	72	28	72

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	7	93	225
2020	CO-03	23	77	56
2019	CO	9	91	288
2019	CO-02	4	96	147
2019	CO-03	28	72	66
2018	CO	5	95	290
2018	CO-02	3	97	163
2018	CO-03	14	86	72

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	CO	100	225
2020	CO-02	100	122
2020	CO-03	100	56
2019	CO	100	288
2019	CO-02	100	147
2019	CO-03	100	66
2018	CO	100	290
2018	CO-02	100	163
2018	CO-03	100	72

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CO	3	97	290
2018	CO-02	3	97	163

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	9	91	225
2020	CO-02	11	89	122
2019	CO	10	90	288
2019	CO-02	12	88	147
2019	CO-03	8	92	66
2018	CO	14	86	290
2018	CO-02	18	82	163

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	4	96	225
2020	CO-03	8	92	56
2019	CO	2	98	288
2019	CO-02	3	97	147
2018	CO	2	98	290

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	38	62	225
2020	CO-02	34	66	122
2020	CO-03	47	53	56
2019	CO	38	62	285
2019	CO-02	43	57	147
2019	CO-03	42	58	66
2018	CO	42	58	289
2018	CO-02	42	58	162
2018	CO-03	41	59	72

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	35	65	225
2020	CO-02	34	66	122
2020	CO-03	31	69	56
2019	CO	42	58	285
2019	CO-02	44	56	147
2019	CO-03	43	57	66
2018	CO	41	59	289
2018	CO-02	45	55	162
2018	CO-03	30	70	72

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	47	53	225
2020	CO-02	45	55	122
2020	CO-03	54	46	56
2019	CO	48	52	285
2019	CO-02	49	51	147
2019	CO-03	39	61	66
2018	CO	48	52	289
2018	CO-02	45	55	162
2018	CO-03	45	55	72

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	38	62	225
2020	CO-02	34	66	122
2020	CO-03	38	62	56
2019	CO	39	61	285
2019	CO-02	42	58	147
2019	CO-03	39	61	66
2018	CO	37	63	289
2018	CO-02	37	63	162
2018	CO-03	39	61	72

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	35	65	225
2020	CO-02	34	66	122
2020	CO-03	40	60	56
2019	CO	32	68	285
2019	CO-02	37	63	147
2019	CO-03	31	69	66
2018	CO	32	68	289
2018	CO-02	32	68	162
2018	CO-03	32	68	72

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	54	46	225
2020	CO-02	57	43	122
2020	CO-03	46	54	56
2019	CO	53	47	285
2019	CO-02	56	44	147
2019	CO-03	54	46	66
2018	CO	55	45	289
2018	CO-02	57	43	162
2018	CO-03	54	46	72

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	35	65	225
2020	CO-02	36	64	122
2020	CO-03	35	65	56
2019	CO	34	66	285
2019	CO-02	35	65	147
2019	CO-03	40	60	66
2018	CO	30	70	289
2018	CO-02	29	71	162
2018	CO-03	33	67	72

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2018	CO	100	289
2018	CO-02	100	162
2018	CO-03	100	72

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	7	93	225
2020	CO-02	10	90	122
2019	CO	5	95	285
2019	CO-02	7	93	147
2018	CO	6	94	289
2018	CO-02	6	94	162

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	10	90	225
2020	CO-02	7	93	122
2020	CO-03	14	86	56
2019	CO	8	92	285
2019	CO-02	8	92	147
2019	CO-03	7	93	66
2018	CO	9	91	289
2018	CO-02	9	91	162
2018	CO-03	11	89	72

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	45	55	225
2020	CO-02	50	50	122
2020	CO-03	37	63	56
2019	CO	48	52	285
2019	CO-02	52	48	147
2019	CO-03	42	58	66
2018	CO	48	52	289
2018	CO-02	44	56	162
2018	CO-03	43	57	72

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	23	77	225
2020	CO-02	24	76	122
2020	CO-03	25	75	56
2019	CO	23	77	285
2019	CO-02	21	79	147
2019	CO-03	27	73	66
2018	CO	23	77	289
2018	CO-02	22	78	162
2018	CO-03	26	74	72

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	10	90	225
2020	CO-02	9	91	122
2019	CO	13	87	285
2019	CO-02	13	87	147
2019	CO-03	10	90	66
2018	CO	16	84	289
2018	CO-02	18	82	162
2018	CO-03	10	90	72

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	50	50	225
2020	CO-02	51	49	122
2020	CO-03	57	43	56
2019	CO	55	45	282
2019	CO-02	58	42	145
2019	CO-03	60	40	65
2018	CO	52	48	290
2018	CO-02	50	50	162
2018	CO-03	55	45	72

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	27	73	225
2020	CO-02	25	75	122
2020	CO-03	34	66	56
2019	CO	29	71	282
2019	CO-02	28	72	145
2019	CO-03	37	63	65
2018	CO	26	74	290
2018	CO-02	22	78	162
2018	CO-03	36	64	72

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	8	92	225
2020	CO-02	6	94	122
2020	CO-03	14	86	56
2019	CO	11	89	282
2019	CO-02	8	92	145
2019	CO-03	20	80	65
2018	CO	8	92	290
2018	CO-02	8	92	162
2018	CO-03	11	89	72

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	15	85	225
2020	CO-02	16	84	122
2020	CO-03	15	85	56
2019	CO	17	83	282
2019	CO-02	21	79	145
2019	CO-03	8	92	65
2018	CO	15	85	290
2018	CO-02	15	85	162
2018	CO-03	14	86	72

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	9	91	225
2020	CO-02	10	90	122
2020	CO-03	9	91	56
2019	CO	11	89	282
2019	CO-02	11	89	145
2019	CO-03	11	89	65
2018	CO	7	93	290
2018	CO-02	7	93	162
2018	CO-03	10	90	72

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	6	94	225
2020	CO-02	5	95	122
2020	CO-03	9	91	56
2019	CO	6	94	282
2019	CO-02	4	96	145
2018	CO	4	96	290
2018	CO-02	3	97	162

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	9	91	225
2020	CO-02	11	89	122
2019	CO	10	90	282
2019	CO-02	10	90	145
2019	CO-03	9	91	65
2018	CO	11	89	290
2018	CO-02	16	84	162
2018	CO-03	8	92	72

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	11	89	225
2020	CO-02	12	88	122
2020	CO-03	11	89	56
2019	CO	10	90	282
2019	CO-02	10	90	145
2019	CO-03	8	92	65
2018	CO	13	87	290
2018	CO-02	12	88	162
2018	CO-03	19	81	72

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	31	69	225
2020	CO-02	29	71	122
2020	CO-03	18	82	56
2019	CO	26	74	282
2019	CO-02	26	74	145
2019	CO-03	22	78	65
2018	CO	30	70	290
2018	CO-02	27	73	162
2018	CO-03	29	71	72

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	8	92	212
2020	CO-02	10	90	116
2019	CO	9	91	265
2019	CO-02	10	90	139
2018	CO	7	93	278
2018	CO-02	8	92	158
2018	CO-03	6	94	70

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	20	80	212
2020	CO-02	18	82	116
2020	CO-03	14	86	51
2019	CO	21	79	265
2019	CO-02	20	80	139
2018	CO	21	79	278
2018	CO-02	24	76	158
2018	CO-03	9	91	70

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	4	96	212
2019	CO	7	93	265
2019	CO-02	6	94	139
2018	CO	5	95	278
2018	CO-02	6	94	158

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	5	95	212
2020	CO-02	6	94	116
2019	CO	9	91	265
2019	CO-02	6	94	139
2018	CO	6	94	278
2018	CO-02	6	94	158
2018	CO-03	8	92	70

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	8	92	212
2020	CO-02	8	92	116
2019	CO	8	92	265
2019	CO-02	10	90	139
2018	CO	10	90	278
2018	CO-02	11	89	158
2018	CO-03	10	90	70

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	9	91	212
2020	CO-02	10	90	116
2020	CO-03	13	87	51
2019	CO	7	93	265
2019	CO-02	7	93	139
2018	CO	11	89	278
2018	CO-02	7	93	158
2018	CO-03	15	85	70

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	12	88	212
2020	CO-02	13	87	116
2019	CO	8	92	265
2019	CO-02	7	93	139
2018	CO	8	92	278
2018	CO-02	8	92	158
2018	CO-03	7	93	70

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	10	90	212
2020	CO-02	11	89	116
2020	CO-03	0	100	51
2019	CO	8	92	265
2019	CO-02	8	92	139
2018	CO	12	88	278
2018	CO-02	13	87	158
2018	CO-03	11	89	70

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	13	87	212
2020	CO-02	17	83	116
2019	CO	10	90	265
2019	CO-02	12	88	139
2018	CO	11	89	278
2018	CO-02	11	89	158
2018	CO-03	10	90	70

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	36	64	212
2020	CO-02	39	61	116
2020	CO-03	26	74	51
2019	CO	36	64	265
2019	CO-02	35	65	139
2018	CO	35	65	278
2018	CO-02	37	63	158
2018	CO-03	29	71	70

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	13	87	212
2020	CO-02	14	86	116
2020	CO-03	12	88	51
2019	CO	10	90	265
2019	CO-02	11	89	139
2018	CO	7	93	278
2018	CO-02	7	93	158

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	49	51	212
2020	CO-02	49	51	116
2020	CO-03	52	48	51
2019	CO	50	50	265
2019	CO-02	52	48	139
2018	CO	51	49	278
2018	CO-02	46	54	158
2018	CO-03	57	43	70

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	56	44	212
2020	CO-02	59	41	116
2020	CO-03	54	46	51
2019	CO	51	49	265
2019	CO-02	51	49	139
2018	CO	57	43	278
2018	CO-02	56	44	158
2018	CO-03	57	43	70

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	2	98	212
2019	CO	4	96	265
2019	CO-02	4	96	139
2018	CO	6	94	278
2018	CO-02	7	93	158

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	10	90	212
2020	CO-02	11	89	116
2020	CO-03	10	90	51
2019	CO	14	86	265
2019	CO-02	10	90	139
2018	CO	12	88	278
2018	CO-02	11	89	158
2018	CO-03	16	84	70

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	15	14	16	6	5	35	7	52	20	2329
2020	CO-01	16	14	14	4	4	37	10	56	16	430
2020	CO-02	14	13	17	6	5	37	7	49	20	1298
2020	CO-03	17	18	16	7	7	30	5	55	21	533
2020	CO-04	19	16	6	10	3	35	11	65	23	35
2019	CO	14	14	19	9	8	29	8	43	26	2115
2019	CO-01	16	11	16	8	8	33	7	44	28	395
2019	CO-02	12	12	18	9	8	31	9	41	28	1113
2019	CO-03	15	18	20	9	7	24	6	47	24	498
2019	CO-04	29	16	26	2	2	11	13	60	6	44
2018	CO	13	15	21	9	7	29	6	42	25	2013
2018	CO-01	14	12	23	5	5	32	8	44	18	341
2018	CO-02	11	14	21	9	8	30	7	40	27	1098
2018	CO-03	17	16	22	10	7	24	4	46	24	480
2018	CO-04	25	26	10	7	4	17	11	70	15	30
2017	CO	12	15	19	8	9	29	8	43	27	2062
2017	CO-01	8	16	17	6	6	34	13	46	23	334
2017	CO-02	11	14	20	10	9	29	8	39	29	1147
2017	CO-03	17	16	17	6	10	28	6	50	24	488
2017	CO-04	22	16	33	2	7	7	12	47	12	45
2014	CO	12	14	20	8	8	31	7	42	25	2322
2014	CO-01	10	13	19	10	10	31	8	37	33	379
2014	CO-02	10	12	21	8	8	33	8	38	26	1286
2014	CO-03	16	17	19	7	6	29	6	51	20	538
2014	CO-04	15	25	21	3	11	15	10	53	19	56

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	30	33	17	7	4	9	1	69	12	2332
2020	CO-01	32	31	13	4	4	14	1	75	9	430
2020	CO-02	28	33	17	8	4	10	1	68	13	1300
2020	CO-03	32	34	18	5	5	5	1	70	11	534
2020	CO-04	30	41	15	3	3	8	0	78	6	35
2019	CO	29	31	16	9	5	9	1	67	15	2116
2019	CO-01	30	26	15	9	6	14	1	65	17	395
2019	CO-02	28	31	15	10	6	9	1	66	17	1113
2019	CO-03	31	35	19	5	4	6	1	70	10	499
2019	CO-04	42	27	17	4	0	9	0	76	5	44
2018	CO	26	32	19	8	5	9	1	64	15	2011
2018	CO-01	28	26	18	10	4	13	1	63	16	342
2018	CO-02	23	33	20	7	6	10	1	63	15	1096
2018	CO-03	30	33	19	9	5	4	1	66	14	479
2018	CO-04	32	40	14	4	4	7	0	77	8	30
2017	CO	25	28	19	9	7	11	1	60	18	2066
2017	CO-01	24	31	17	5	6	16	1	67	13	335
2017	CO-02	22	28	19	10	8	11	1	57	21	1147
2017	CO-03	29	28	20	8	6	7	1	62	16	488
2017	CO-04	37	20	21	4	7	7	4	64	13	46
2014	CO	20	29	21	8	6	14	1	58	17	2318
2014	CO-01	18	26	20	8	10	16	2	54	22	379
2014	CO-02	19	28	21	8	7	16	1	57	18	1284
2014	CO-03	26	31	21	7	4	11	0	64	12	537
2014	CO-04	25	27	31	5	7	5	0	55	13	56

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	8	92	2333
2020	CO-02	8	92	1303
2020	CO-03	7	93	532
2019	CO	7	93	2113
2019	CO-02	8	92	1111
2019	CO-03	5	95	499
2018	CO	8	92	2016
2018	CO-01	8	92	344
2018	CO-02	8	92	1099
2018	CO-03	8	92	479
2018	CO-04	0	100	30

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	32	68	177
2020	CO-02	31	69	101
2020	CO-03	28	72	38
2019	CO	34	66	148
2019	CO-02	35	65	87
2018	CO	25	75	156
2018	CO-01	32	68	26
2018	CO-02	26	74	86
2018	CO-03	18	82	37

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	78	22	177
2020	CO-02	80	20	101
2020	CO-03	77	23	38
2019	CO	84	16	148
2019	CO-02	86	14	87
2018	CO	83	17	156
2018	CO-01	82	18	26
2018	CO-02	86	14	86
2018	CO-03	73	27	37

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CO	4	96	156
2018	CO-01	0	100	26

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	CO	100	177
2020	CO-02	100	101
2020	CO-03	100	38
2019	CO	100	148
2019	CO-02	100	87
2018	CO	100	156
2018	CO-01	100	26
2018	CO-02	100	86
2018	CO-03	100	37

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	5	95	177
2020	CO-02	6	94	101
2019	CO	5	95	148
2019	CO-02	6	94	87

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	10	90	177
2020	CO-02	10	90	101
2019	CO	8	92	148
2019	CO-02	10	90	87
2018	CO	10	90	156
2018	CO-02	12	88	86

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	7	93	177
2020	CO-02	9	91	101
2019	CO	5	95	148
2019	CO-02	6	94	87
2018	CO	6	94	156
2018	CO-01	0	100	26

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	33	67	177
2020	CO-02	35	65	101
2020	CO-03	18	82	38
2019	CO	25	75	145
2019	CO-02	21	79	86
2018	CO	25	75	156
2018	CO-01	29	71	26
2018	CO-02	25	75	86
2018	CO-03	28	72	37

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	24	76	177
2020	CO-02	24	76	101
2020	CO-03	23	77	38
2019	CO	24	76	145
2019	CO-02	24	76	86
2018	CO	24	76	156
2018	CO-01	29	71	26
2018	CO-02	27	73	86
2018	CO-03	17	83	37

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	23	77	177
2020	CO-02	25	75	101
2020	CO-03	13	87	38
2019	CO	15	85	145
2019	CO-02	16	84	86
2018	CO	17	83	156
2018	CO-02	17	83	86

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	6	94	177
2020	CO-02	9	91	101
2019	CO	7	93	145
2019	CO-02	9	91	86
2018	CO	12	88	156
2018	CO-02	17	83	86

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	38	62	177
2020	CO-02	47	53	101
2020	CO-03	21	79	38
2019	CO	38	62	145
2019	CO-02	33	67	86
2018	CO	44	56	156
2018	CO-01	51	49	26
2018	CO-02	42	58	86
2018	CO-03	40	60	37

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	30	70	177
2020	CO-02	30	70	101
2020	CO-03	39	61	38
2019	CO	32	68	145
2019	CO-02	35	65	86
2018	CO	31	69	156
2018	CO-01	40	60	26
2018	CO-02	27	73	86
2018	CO-03	33	67	37

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	3	97	177
2020	CO-03	0	100	38

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	12	88	177
2020	CO-02	16	84	101
2019	CO	3	97	145
2019	CO-03	0	100	22
2018	CO	5	95	156
2018	CO-02	7	93	86

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	20	80	177
2020	CO-02	22	78	101
2020	CO-03	23	77	38
2019	CO	16	84	145
2019	CO-02	18	82	86
2018	CO	11	89	156
2018	CO-02	9	91	86

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2020	CO	100	177
2020	CO-02	100	101
2020	CO-03	100	38
2018	CO	100	156
2018	CO-01	100	26
2018	CO-02	100	86
2018	CO-03	100	37

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	11	89	177
2020	CO-02	9	91	101
2020	CO-03	18	82	38
2019	CO	18	82	145
2019	CO-02	17	83	86
2019	CO-03	22	78	22
2018	CO	10	90	156
2018	CO-02	12	88	86

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2020	CO	100	177
2020	CO-02	100	101
2020	CO-03	100	38
2019	CO	100	145
2019	CO-02	100	86
2018	CO	100	156
2018	CO-01	100	26
2018	CO-02	100	86
2018	CO-03	100	37

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	11	89	177
2020	CO-02	11	89	101
2020	CO-03	16	84	38
2019	CO	13	87	145
2019	CO-02	13	87	86
2018	CO	13	87	156
2018	CO-02	11	89	86

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	23	77	177
2020	CO-02	23	77	101
2020	CO-03	26	74	38
2019	CO	32	68	145
2019	CO-02	33	67	86
2018	CO	27	73	156
2018	CO-01	33	67	26
2018	CO-02	24	76	86
2018	CO-03	30	70	37

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	11	89	177
2020	CO-02	14	86	101
2019	CO	15	85	145
2019	CO-02	15	85	86
2018	CO	10	90	156
2018	CO-02	7	93	86

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	5	95	177
2020	CO-02	6	94	101
2019	CO	9	91	145
2019	CO-02	6	94	86
2019	CO-03	24	76	22
2018	CO	7	93	156
2018	CO-03	14	86	37

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	15	85	177
2020	CO-02	16	84	101
2020	CO-03	13	87	38
2019	CO	14	86	145
2019	CO-02	15	85	86
2018	CO	9	91	156
2018	CO-02	11	89	86

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	3	97	177
2020	CO-02	5	95	101
2020	CO-03	0	100	38
2019	CO	5	95	145
2018	CO	4	96	156
2018	CO-01	0	100	26

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	5	95	177
2020	CO-02	5	95	101
2019	CO	8	92	145
2018	CO	5	95	156
2018	CO-02	6	94	86

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	6	94	177
2019	CO	8	92	145
2019	CO-02	9	91	86
2018	CO	5	95	156
2018	CO-02	6	94	86

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	7	93	177
2020	CO-02	8	92	101
2019	CO	9	91	145
2019	CO-02	9	91	86

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	53	47	177
2020	CO-02	49	51	101
2020	CO-03	48	52	38
2019	CO	52	48	145
2019	CO-02	50	50	86
2018	CO	62	38	156
2018	CO-01	62	38	26
2018	CO-02	64	36	86
2018	CO-03	60	40	37

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	6	94	168
2020	CO-02	7	93	96
2019	CO	4	96	126

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	13	87	168
2020	CO-02	16	84	96
2019	CO	17	83	126
2018	CO	18	82	148
2018	CO-01	45	55	25
2018	CO-02	10	90	80
2018	CO-03	19	81	37

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	4	96	168

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	6	94	126

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	6	94	168
2020	CO-02	5	95	96
2019	CO	4	96	126
2018	CO	5	95	148
2018	CO-02	6	94	80

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	11	89	168
2020	CO-02	11	89	96
2018	CO	6	94	148
2018	CO-02	8	92	80

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	15	85	168
2020	CO-02	15	85	96
2019	CO	9	91	126
2018	CO	11	89	148
2018	CO-02	15	85	80

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	9	91	168
2020	CO-02	7	93	96
2019	CO	11	89	126
2018	CO	11	89	148
2018	CO-02	16	84	80

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	36	64	168
2020	CO-02	37	63	96
2019	CO	35	65	126
2018	CO	33	67	148
2018	CO-01	27	73	25
2018	CO-02	37	63	80
2018	CO-03	27	73	37

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	8	92	168
2020	CO-02	7	93	96
2019	CO	9	91	126
2018	CO	7	93	148
2018	CO-02	7	93	80

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	53	47	168
2020	CO-02	52	48	96
2019	CO	45	55	126
2018	CO	50	50	148
2018	CO-01	31	69	25
2018	CO-02	56	44	80
2018	CO-03	48	52	37

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	63	37	168
2020	CO-02	63	37	96
2019	CO	60	40	126
2018	CO	67	33	148
2018	CO-01	40	60	25
2018	CO-02	78	22	80
2018	CO-03	59	41	37

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	10	90	168
2020	CO-02	6	94	96
2019	CO	15	85	126
2018	CO	8	92	148
2018	CO-01	0	100	25
2018	CO-02	9	91	80
2018	CO-03	13	87	37

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	16	15	17	4	4	39	6	57	14	2324
2020	CO-01	18	15	14	3	2	39	8	63	11	429
2020	CO-02	15	14	17	4	4	41	6	54	15	1296
2020	CO-03	20	18	17	4	4	34	4	60	12	532
2020	CO-04	13	17	17	3	3	36	12	57	11	34
2019	CO	15	14	20	4	4	35	8	50	13	2112
2019	CO-01	18	11	19	6	4	35	8	50	16	396
2019	CO-02	12	14	20	4	4	37	9	48	15	1107
2019	CO-03	16	16	21	3	3	34	7	55	10	500
2019	CO-04	28	14	21	4	2	22	7	61	10	44
2018	CO	14	14	23	2	4	36	6	49	11	2016
2018	CO-01	14	12	25	1	3	38	6	48	8	343
2018	CO-02	12	14	23	3	4	38	7	46	12	1098
2018	CO-03	16	17	23	3	4	32	5	52	11	481
2018	CO-04	27	21	7	0	0	31	15	88	0	30
2017	CO	13	13	20	3	4	38	7	50	14	2065
2017	CO-01	11	13	16	1	4	42	12	53	12	335
2017	CO-02	12	13	21	4	5	39	6	45	16	1148
2017	CO-03	17	15	19	3	2	38	6	56	10	487
2017	CO-04	22	18	22	0	2	21	15	63	3	45
2014	CO	12	13	21	4	3	40	7	47	12	2322
2014	CO-01	12	14	20	5	4	38	7	47	17	379
2014	CO-02	11	11	22	4	3	42	7	43	14	1286
2014	CO-03	15	14	20	2	2	41	7	55	8	538
2014	CO-04	12	25	22	2	2	31	7	59	6	56

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	32	34	16	5	3	10	1	74	9	2325
2020	CO-01	35	32	13	3	2	14	1	79	6	429
2020	CO-02	30	34	16	6	3	10	1	72	10	1296
2020	CO-03	34	36	17	3	4	6	1	75	7	533
2020	CO-04	36	32	15	3	3	12	0	77	6	35
2019	CO	32	30	17	4	4	12	1	71	9	2114
2019	CO-01	32	23	19	6	3	15	2	67	11	393
2019	CO-02	30	31	17	5	4	11	1	70	10	1112
2019	CO-03	34	34	17	2	3	8	1	76	6	500
2019	CO-04	42	27	13	2	2	14	0	80	5	44
2018	CO	28	31	21	4	3	13	1	68	8	2014
2018	CO-01	29	25	22	3	3	17	1	67	7	342
2018	CO-02	25	33	20	4	3	13	1	68	9	1098
2018	CO-03	32	30	22	3	4	8	1	68	8	480
2018	CO-04	46	33	11	0	0	10	0	88	0	30
2017	CO	27	31	19	4	4	15	1	69	9	2056
2017	CO-01	27	29	14	3	3	21	2	73	8	333
2017	CO-02	25	31	21	4	4	14	1	66	10	1143
2017	CO-03	30	34	17	3	2	11	1	74	7	485
2017	CO-04	35	17	18	6	0	18	6	69	8	46
2014	CO	24	27	21	4	3	20	2	64	9	2319
2014	CO-01	22	25	19	6	4	22	2	62	13	378
2014	CO-02	22	26	22	4	3	21	2	62	10	1285
2014	CO-03	29	29	19	4	2	16	1	70	7	537
2014	CO-04	25	31	27	2	2	11	2	65	4	56

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	9	91	2325
2020	CO-01	9	91	427
2020	CO-02	8	92	1296
2020	CO-03	9	91	534
2020	CO-04	8	92	35

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	11	89	2327
2020	CO-01	13	87	426
2020	CO-02	10	90	1300
2020	CO-03	10	90	533
2020	CO-04	8	92	35
2019	CO	14	86	2115
2019	CO-01	15	85	395
2019	CO-02	15	85	1110
2019	CO-03	11	89	501
2019	CO-04	9	91	44
2017	CO	17	83	2063
2017	CO-01	22	78	335
2017	CO-02	17	83	1146
2017	CO-03	11	89	488
2017	CO-04	14	86	46
2014	CO	13	87	2321
2014	CO-01	19	81	379
2014	CO-02	14	86	1286
2014	CO-03	9	91	537

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	44	56	248
2020	CO-02	40	60	133

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	77	23	248
2020	CO-01	81	19	54
2020	CO-02	78	22	133
2019	CO	77	23	296
2019	CO-01	77	23	61
2019	CO-02	77	23	165
2017	CO	78	22	338
2017	CO-01	84	16	73
2017	CO-02	76	24	196
2017	CO-03	86	14	55
2014	CO	74	26	302
2014	CO-01	79	21	67
2014	CO-02	72	28	174
2014	CO-03	80	20	50

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	48	36	8	5	2	1	85	7	192
2020	CO-01	58	26	4	9	3	0	84	12	44
2020	CO-02	47	38	9	3	2	1	86	5	103
2019	CO	48	37	7	6	3	0	85	8	228
2019	CO-01	43	40	5	9	4	0	82	13	47
2019	CO-02	50	36	7	6	1	0	86	7	127
2017	CO	48	37	7	5	3	0	85	8	263
2017	CO-01	44	33	10	8	5	0	76	13	61
2017	CO-02	49	37	6	3	3	1	87	6	149
2017	CO-03	49	39	2	9	0	0	89	9	46
2014	CO	50	32	7	6	3	0	83	9	224
2014	CO-01	43	31	13	9	5	0	73	13	53
2014	CO-02	50	34	7	6	2	1	85	8	127
2014	CO-03	64	27	2	2	5	0	91	7	40

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	47	33	8	4	2	3	3	85	7	2332
2020	CO-01	50	32	8	3	2	3	3	87	5	431
2020	CO-02	46	34	7	4	2	3	4	86	6	1299
2020	CO-03	51	29	8	4	3	2	2	84	7	534
2020	CO-04	37	39	7	8	3	3	3	81	12	35

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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	34	37	13	10	4	3	73	14	2317
2020	CO-01	38	36	12	8	2	4	77	11	427
2020	CO-02	33	38	14	8	4	3	73	13	1294
2020	CO-03	34	35	13	14	4	0	69	18	529
2020	CO-04	28	35	14	16	3	3	66	20	35

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	41	43	8	6	1	0	84	8	2333
2020	CO-01	45	42	7	4	1	1	88	5	432
2020	CO-02	40	43	9	6	1	0	83	8	1299
2020	CO-03	40	44	8	7	1	0	83	9	534
2020	CO-04	38	56	6	0	0	0	94	0	35

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	40	40	10	7	2	1	81	9	2319
2020	CO-01	42	40	8	6	2	1	83	8	429
2020	CO-02	39	41	10	7	2	1	81	9	1294
2020	CO-03	41	38	11	8	3	0	79	10	528
2020	CO-04	39	45	11	5	0	0	84	5	35

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	36	40	16	5	1	1	1	77	7	2316
2020	CO-01	37	40	14	5	0	2	2	79	6	429
2020	CO-02	35	41	15	6	2	1	1	77	8	1291
2020	CO-03	38	38	16	5	1	0	1	77	7	528
2020	CO-04	29	58	9	0	0	0	5	91	0	35

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	47	37	9	3	2	1	1	86	5	2322
2020	CO-01	52	34	7	3	1	2	2	89	4	429
2020	CO-02	45	39	8	4	2	1	1	86	6	1295
2020	CO-03	48	34	11	2	3	1	0	84	5	530
2020	CO-04	41	45	3	5	3	0	3	88	9	35

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	69	17	4	1	0	6	2	94	1	2326
2020	CO-01	74	14	2	1	0	7	1	96	2	432
2020	CO-02	66	18	5	1	1	6	3	93	2	1294
2020	CO-03	71	19	4	1	0	4	2	95	1	532
2020	CO-04	83	11	0	0	3	3	0	97	3	35

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	52	36	6	3	1	1	89	4	2324
2020	CO-01	53	35	5	4	2	1	89	6	430
2020	CO-02	52	37	6	3	1	1	90	4	1297
2020	CO-03	52	37	6	3	1	1	90	4	530
2020	CO-04	43	45	9	3	0	0	88	3	34

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	50	30	8	7	4	1	81	11	2318
2020	CO-01	53	30	6	7	3	1	83	10	430
2020	CO-02	50	30	8	6	5	1	81	11	1293
2020	CO-03	51	29	9	7	4	0	80	12	527
2020	CO-04	39	37	9	6	10	0	76	16	35

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	59	29	7	3	2	1	88	5	2329
2020	CO-01	59	29	5	3	1	2	90	5	431
2020	CO-02	59	29	6	3	2	1	88	5	1299
2020	CO-03	59	27	8	3	2	1	87	5	531
2020	CO-04	56	35	9	0	0	0	91	0	35

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	98	2	583
2020	CO-02	95	5	98
2020	CO-03	99	1	441

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	15	37	19	19	9	0	52	29	573
2020	CO-02	10	40	24	20	6	1	50	26	93
2020	CO-03	15	36	19	19	10	0	51	30	436

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	41	43	10	4	1	1	0	85	6	2327
2020	CO-01	43	42	8	5	0	1	0	86	6	431
2020	CO-02	40	42	11	4	2	1	0	83	6	1296
2020	CO-03	43	44	8	4	1	0	0	87	5	533
2020	CO-04	39	48	8	6	0	0	0	86	6	34
2019	CO	33	40	14	7	3	2	0	75	11	2111
2019	CO-01	35	38	14	8	4	2	0	74	12	396
2019	CO-02	31	41	15	8	3	2	0	74	11	1108
2019	CO-03	36	41	13	6	3	1	0	79	8	498
2019	CO-04	38	34	23	5	0	0	0	72	5	44
2018	CO	33	42	13	6	3	2	0	77	9	2012
2018	CO-01	35	38	14	6	3	4	0	76	9	342
2018	CO-02	31	42	14	6	4	2	0	75	10	1098
2018	CO-03	35	44	12	5	2	2	0	80	7	477
2018	CO-04	39	35	12	8	4	3	0	76	12	31
2017	CO	25	43	15	9	5	3	0	70	14	2066
2017	CO-01	28	41	12	10	4	4	0	72	15	335
2017	CO-02	23	43	16	9	5	4	0	69	15	1148
2017	CO-03	29	44	15	6	4	2	0	75	10	487
2017	CO-04	22	36	21	7	5	7	2	64	13	46

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	36	31	12	12	8	1	1	68	20	2327
2020	CO-01	38	31	10	12	8	1	0	70	20	430
2020	CO-02	36	31	12	12	8	1	1	68	20	1296
2020	CO-03	36	31	13	11	8	1	0	68	19	533
2020	CO-04	31	37	8	8	10	6	0	72	19	35

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	48	31	11	4	3	2	1	81	8	2323
2020	CO-01	51	30	9	5	2	2	0	83	7	431
2020	CO-02	49	30	11	3	3	3	1	82	7	1293
2020	CO-03	45	32	12	5	4	1	0	78	10	531
2020	CO-04	37	29	16	10	3	3	3	69	14	35

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	32	37	16	9	5	1	0	70	14	2333
2020	CO-01	38	37	14	7	3	2	0	76	10	432
2020	CO-02	32	39	15	9	5	1	0	71	14	1301
2020	CO-03	31	36	18	9	6	0	0	67	15	532
2020	CO-04	24	31	25	18	3	0	0	54	21	35
2019	CO	25	35	17	13	9	1	0	61	22	2116
2019	CO-01	30	31	17	11	9	1	0	62	21	394
2019	CO-02	24	35	17	13	10	1	0	60	23	1113
2019	CO-03	23	41	17	13	6	1	0	64	19	500
2019	CO-04	31	40	11	11	2	4	0	74	14	44
2018	CO	24	35	18	13	8	2	0	60	22	2017
2018	CO-01	28	33	16	11	8	3	0	63	20	343
2018	CO-02	23	34	19	14	9	2	0	58	23	1099
2018	CO-03	23	37	17	13	7	2	0	61	21	480
2018	CO-04	28	44	17	7	4	0	0	72	11	31
2017	CO	17	39	18	15	10	1	0	56	26	2062
2017	CO-01	23	37	17	12	10	1	0	61	22	334
2017	CO-02	15	40	18	15	10	1	0	56	26	1148
2017	CO-03	15	41	19	15	9	1	0	56	25	484
2017	CO-04	29	31	10	16	9	2	2	63	26	46

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	18	52	15	12	3	0	0	70	15	582
2020	CO-02	19	55	13	9	4	0	0	74	13	98
2020	CO-03	18	51	15	12	3	0	0	69	16	440
2019	CO	21	45	14	11	5	1	2	69	16	531
2019	CO-01	19	70	0	11	0	0	0	89	11	11
2019	CO-02	18	41	18	8	8	3	5	63	17	80
2019	CO-03	22	44	14	12	5	1	2	69	17	397
2019	CO-04	24	50	10	11	4	0	0	74	16	20

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	43	25	14	8	8	2	69	16	2335
2020	CO-01	50	18	12	10	10	1	69	19	432
2020	CO-02	40	27	15	8	9	2	68	17	1301
2020	CO-03	44	26	16	6	6	1	71	13	534
2020	CO-04	64	25	3	3	5	0	89	8	35

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	40	31	16	8	5	0	0	71	13	2328
2020	CO-01	36	31	18	10	6	0	0	67	15	431
2020	CO-02	40	31	16	7	4	0	1	72	12	1298
2020	CO-03	42	30	15	8	4	0	0	73	12	531
2020	CO-04	40	34	11	6	9	0	0	74	16	35
2019	CO	33	29	18	9	10	0	1	62	19	2116
2019	CO-01	26	26	20	12	15	0	0	52	27	396
2019	CO-02	33	28	18	9	11	0	1	62	20	1111
2019	CO-03	36	33	17	8	5	0	0	70	13	500
2019	CO-04	51	22	15	4	5	2	0	75	10	44
2018	CO	28	27	20	11	13	0	1	56	24	2016
2018	CO-01	21	25	21	14	18	0	1	47	32	341
2018	CO-02	29	27	18	10	14	0	1	57	24	1099
2018	CO-03	28	29	22	10	8	0	2	58	19	481
2018	CO-04	39	36	6	4	13	0	3	77	17	31
2017	CO	28	25	20	12	14	0	1	54	26	2066
2017	CO-01	21	25	21	12	19	1	1	47	32	336
2017	CO-02	29	25	18	13	13	0	1	55	26	1147
2017	CO-03	28	26	22	10	13	0	1	55	23	487
2017	CO-04	40	20	20	4	9	0	6	64	14	46

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	14	26	28	18	14	0	0	40	32	2327
2020	CO-01	22	30	24	14	8	1	1	53	22	429
2020	CO-02	14	26	30	18	12	0	0	40	30	1298
2020	CO-03	8	24	26	21	21	0	0	32	42	532
2020	CO-04	6	15	17	24	38	0	0	21	62	35
2019	CO	15	31	28	16	10	0	0	46	26	2115
2019	CO-01	22	33	26	13	6	0	0	55	19	393
2019	CO-02	14	32	30	15	8	0	0	46	24	1113
2019	CO-03	13	27	24	19	16	0	1	40	35	500
2019	CO-04	17	29	28	12	14	0	0	46	26	44
2018	CO	13	27	31	17	12	0	0	41	29	2016
2018	CO-01	21	34	27	12	6	0	0	55	18	341
2018	CO-02	12	28	32	17	11	0	0	39	28	1099
2018	CO-03	10	21	31	21	16	0	0	32	37	481
2018	CO-04	12	27	38	9	14	0	0	39	23	31
2017	CO	13	29	30	17	9	0	1	43	27	2065
2017	CO-01	21	35	26	11	6	0	1	57	17	336
2017	CO-02	12	30	31	17	9	0	0	42	27	1145
2017	CO-03	9	24	33	21	12	0	0	34	33	488
2017	CO-04	20	11	33	21	11	0	4	32	34	46

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	21	29	24	16	10	0	0	50	25	2324
2020	CO-01	37	28	18	11	4	0	2	67	15	431
2020	CO-02	19	31	25	15	9	0	0	50	24	1295
2020	CO-03	13	27	25	20	14	0	0	40	34	530
2020	CO-04	9	19	15	34	23	0	0	28	57	35
2019	CO	20	32	25	14	8	0	1	53	22	2112
2019	CO-01	29	37	19	9	6	0	1	67	14	394
2019	CO-02	19	33	25	15	7	0	1	52	22	1111
2019	CO-03	15	28	29	16	12	0	1	43	28	498
2019	CO-04	36	22	13	22	4	0	3	59	27	44
2018	CO	17	30	28	15	10	0	1	47	25	2013
2018	CO-01	27	37	20	9	6	0	1	65	15	339
2018	CO-02	16	29	29	15	10	0	1	45	26	1100
2018	CO-03	10	26	30	18	14	0	1	37	32	479
2018	CO-04	18	31	31	12	7	0	0	50	19	31
2017	CO	17	30	27	15	9	0	1	47	25	2060
2017	CO-01	29	33	23	6	6	0	2	64	13	335
2017	CO-02	15	30	28	17	9	0	1	45	26	1145
2017	CO-03	10	29	30	18	12	0	0	39	31	485
2017	CO-04	15	31	20	15	12	2	4	49	29	45

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	21	26	23	16	13	1	1	48	29	2324
2020	CO-01	31	25	18	14	9	1	2	58	24	429
2020	CO-02	21	27	24	14	11	1	1	49	26	1293
2020	CO-03	12	26	23	20	18	0	0	38	38	534
2020	CO-04	3	20	18	27	33	0	0	23	60	35
2019	CO	19	28	23	16	13	1	1	47	29	2104
2019	CO-01	27	27	19	14	12	1	0	54	26	392
2019	CO-02	18	30	24	15	11	1	1	49	27	1109
2019	CO-03	14	23	25	18	18	0	1	38	37	495
2019	CO-04	18	33	17	21	10	2	0	52	31	44
2018	CO	17	26	25	17	13	1	1	44	31	2014
2018	CO-01	28	24	23	12	10	1	2	54	23	341
2018	CO-02	16	27	25	17	12	1	1	44	31	1097
2018	CO-03	11	22	26	22	18	0	1	33	41	481
2018	CO-04	9	30	35	15	11	0	0	39	26	31
2017	CO	17	25	26	17	12	1	2	43	30	2065
2017	CO-01	28	28	21	11	9	1	2	57	21	336
2017	CO-02	16	25	25	18	12	2	2	43	31	1147
2017	CO-03	9	26	29	21	14	0	1	36	35	486
2017	CO-04	13	17	33	11	20	0	6	32	34	46

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	38	28	16	9	6	0	2	68	16	2315
2020	CO-01	48	26	13	6	4	0	3	76	11	427
2020	CO-02	39	30	15	8	5	0	3	71	13	1292
2020	CO-03	28	25	21	15	10	0	1	54	25	530
2020	CO-04	15	21	15	22	28	0	0	36	50	33
2019	CO	46	28	13	6	4	0	2	76	11	2112
2019	CO-01	58	23	10	4	2	0	3	84	6	394
2019	CO-02	46	29	13	5	3	1	3	78	9	1113
2019	CO-03	36	28	16	10	8	0	2	66	18	497
2019	CO-04	45	22	9	9	10	5	0	70	20	43
2018	CO	41	28	16	7	4	0	4	72	12	2010
2018	CO-01	55	21	13	5	0	1	4	81	6	342
2018	CO-02	41	29	15	6	4	0	5	74	10	1094
2018	CO-03	29	31	19	11	8	0	2	61	19	479
2018	CO-04	32	28	24	9	7	0	0	59	16	31
2017	CO	39	30	15	6	3	0	6	74	10	2059
2017	CO-01	53	23	9	3	2	1	9	84	5	336
2017	CO-02	40	29	15	5	3	0	7	75	9	1142
2017	CO-03	26	38	18	11	5	0	3	65	17	485
2017	CO-04	25	24	29	4	12	0	7	52	17	46

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	23	29	23	14	10	0	0	53	25	2326
2020	CO-01	29	29	19	12	10	0	1	58	22	431
2020	CO-02	22	31	23	13	10	0	0	54	23	1298
2020	CO-03	20	27	23	19	11	0	0	47	29	529
2020	CO-04	19	20	20	20	20	0	0	39	41	35
2019	CO	30	31	20	11	7	0	0	62	19	2117
2019	CO-01	39	28	20	9	5	0	0	67	13	395
2019	CO-02	30	32	19	11	7	0	0	63	18	1112
2019	CO-03	25	31	21	14	8	0	0	56	22	501
2019	CO-04	18	34	16	20	12	0	0	52	32	44
2018	CO	27	29	23	12	9	0	1	56	21	2010
2018	CO-01	35	28	21	9	6	1	1	64	15	341
2018	CO-02	28	28	22	12	10	0	1	56	22	1095
2018	CO-03	19	31	25	13	11	0	0	50	25	480
2018	CO-04	25	33	22	7	14	0	0	58	20	31
2017	CO	25	32	23	12	8	0	1	58	20	2049
2017	CO-01	33	33	20	8	5	0	1	67	13	333
2017	CO-02	24	32	22	12	9	0	0	57	21	1138
2017	CO-03	20	34	25	13	7	0	0	54	21	482
2017	CO-04	25	24	19	17	11	0	4	51	29	46

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	30	24	19	11	11	5	57	23	2327
2020	CO-01	42	20	14	8	9	7	67	18	431
2020	CO-02	28	24	19	12	11	6	55	25	1297
2020	CO-03	27	25	22	11	12	3	53	24	531
2020	CO-04	31	28	12	8	18	2	61	27	35

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	30	35	23	8	4	0	0	65	12	2323
2020	CO-01	43	32	17	6	1	0	1	76	7	430
2020	CO-02	27	35	24	9	5	0	0	62	14	1294
2020	CO-03	26	37	24	9	4	0	0	63	13	531
2020	CO-04	34	18	28	14	7	0	0	52	21	35
2019	CO	24	37	22	10	6	1	0	62	16	2109
2019	CO-01	34	35	18	7	4	1	1	70	11	392
2019	CO-02	22	36	24	11	6	0	1	59	17	1111
2019	CO-03	23	39	21	11	4	1	0	62	16	497
2019	CO-04	27	38	21	7	5	2	0	66	12	44
2018	CO	21	36	24	12	6	0	1	58	18	2005
2018	CO-01	29	34	24	8	4	1	1	64	12	341
2018	CO-02	19	36	25	13	6	0	1	56	19	1095
2018	CO-03	19	38	24	13	5	0	0	58	18	476
2018	CO-04	27	27	28	15	4	0	0	53	18	31
2017	CO	21	32	25	14	7	0	1	53	21	2051
2017	CO-01	30	34	21	8	5	1	2	65	13	333
2017	CO-02	19	31	27	15	7	0	1	50	22	1140
2017	CO-03	17	34	25	15	8	0	1	52	23	482
2017	CO-04	25	28	23	15	5	0	4	56	20	46

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	21	33	24	14	7	0	1	55	21	2324
2020	CO-01	34	31	18	11	4	1	1	66	15	429
2020	CO-02	19	34	25	14	7	0	1	54	21	1296
2020	CO-03	17	32	27	16	8	0	0	49	24	531
2020	CO-04	13	33	25	16	12	0	0	46	29	35
2019	CO	20	34	25	13	8	0	1	54	21	2112
2019	CO-01	28	38	20	7	5	1	1	67	13	394
2019	CO-02	18	31	28	14	8	0	1	49	22	1111
2019	CO-03	18	36	24	13	9	0	0	54	22	498
2019	CO-04	18	33	25	14	7	2	0	52	22	44
2018	CO	18	32	27	14	8	0	1	51	23	2009
2018	CO-01	26	32	23	11	5	1	2	59	17	342
2018	CO-02	17	32	28	14	8	0	1	49	22	1095
2018	CO-03	12	34	27	16	9	0	0	47	26	478
2018	CO-04	32	17	31	13	7	0	0	49	20	31
2017	CO	17	31	25	16	9	0	1	49	26	2051
2017	CO-01	26	33	21	10	7	1	2	61	17	332
2017	CO-02	15	31	26	17	10	0	1	47	27	1141
2017	CO-03	12	30	27	20	9	0	1	43	30	482
2017	CO-04	19	27	25	13	11	0	4	49	25	46

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	29	32	21	11	6	0	0	61	17	2323
2020	CO-01	36	31	19	10	3	1	1	68	13	429
2020	CO-02	28	32	22	11	6	0	0	60	18	1294
2020	CO-03	26	34	22	11	7	0	0	60	18	533
2020	CO-04	37	23	17	9	13	0	0	60	22	34
2019	CO	25	32	20	13	8	0	0	58	22	2109
2019	CO-01	31	30	20	10	8	1	0	62	18	395
2019	CO-02	24	31	23	14	8	0	0	55	22	1109
2019	CO-03	24	38	16	14	8	0	0	62	22	496
2019	CO-04	33	28	25	12	2	0	0	61	14	44
2018	CO	22	33	24	13	8	0	1	55	21	2007
2018	CO-01	27	29	24	13	7	0	0	56	20	342
2018	CO-02	21	32	25	12	8	0	1	54	21	1093
2018	CO-03	19	36	23	14	8	0	1	55	22	478
2018	CO-04	39	31	13	10	6	0	0	70	17	31
2017	CO	22	31	22	14	8	0	1	54	23	2053
2017	CO-01	27	32	22	10	6	0	2	61	17	333
2017	CO-02	22	31	22	16	8	0	1	53	24	1141
2017	CO-03	20	33	23	14	10	0	1	53	24	483
2017	CO-04	25	30	21	11	9	0	4	58	21	46

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	45	27	14	8	5	0	0	73	14	2319
2020	CO-01	50	23	12	8	5	1	1	75	13	431
2020	CO-02	44	28	14	8	5	0	0	73	13	1292
2020	CO-03	41	31	14	7	7	0	0	72	14	528
2020	CO-04	57	14	8	15	6	0	0	70	21	35
2019	CO	41	28	15	9	7	0	1	69	15	2104
2019	CO-01	45	24	15	8	8	0	0	69	16	391
2019	CO-02	39	28	15	9	7	0	1	68	16	1107
2019	CO-03	42	30	15	8	5	0	0	72	13	497
2019	CO-04	35	35	14	9	4	2	0	72	14	44

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	24	33	25	11	7	0	57	18	2326
2020	CO-01	25	32	23	10	9	1	57	20	429
2020	CO-02	24	33	24	11	6	0	58	18	1298
2020	CO-03	24	32	28	10	7	0	56	16	531
2020	CO-04	27	17	35	16	5	0	44	21	35

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	24	33	23	13	6	0	0	57	20	2327
2020	CO-01	27	36	22	10	5	0	1	63	15	431
2020	CO-02	25	33	23	13	6	0	0	58	19	1296
2020	CO-03	22	30	25	16	7	0	0	52	23	532
2020	CO-04	25	27	14	16	18	0	0	52	34	35
2019	CO	32	33	21	10	4	0	1	65	14	2102
2019	CO-01	37	33	18	7	4	0	0	70	11	394
2019	CO-02	30	32	23	9	5	0	1	63	14	1109
2019	CO-03	33	34	18	12	3	0	0	67	15	492
2019	CO-04	20	34	30	7	10	0	0	54	16	44
2018	CO	25	34	22	12	6	0	1	60	18	1997
2018	CO-01	32	35	22	9	2	0	0	67	11	341
2018	CO-02	25	34	23	10	7	0	1	59	18	1090
2018	CO-03	23	34	20	16	7	0	0	57	23	475
2018	CO-04	18	33	30	12	7	0	0	51	19	31
2017	CO	26	34	23	10	6	0	1	60	16	2046
2017	CO-01	31	35	20	6	4	1	2	68	11	332
2017	CO-02	25	33	23	11	6	0	1	59	17	1138
2017	CO-03	23	34	25	12	6	0	0	57	18	480
2017	CO-04	32	32	15	8	9	0	4	67	18	46

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	48	28	16	6	2	1	76	8	2322
2020	CO-01	52	23	14	6	4	1	76	10	432
2020	CO-02	46	30	16	5	2	1	77	7	1292
2020	CO-03	49	27	17	5	2	0	76	7	530
2020	CO-04	38	42	9	12	0	0	79	12	35
2019	CO	54	25	11	5	4	1	79	9	2100
2019	CO-01	59	21	11	4	4	1	81	7	392
2019	CO-02	51	27	11	6	4	1	79	10	1105
2019	CO-03	56	24	11	6	3	0	80	9	495
2019	CO-04	54	27	12	0	7	0	82	7	43
2018	CO	51	24	11	6	5	2	77	12	1996
2018	CO-01	49	25	11	8	4	3	76	13	341
2018	CO-02	50	25	11	6	6	2	77	12	1088
2018	CO-03	52	25	13	5	5	0	78	10	475
2018	CO-04	50	23	13	4	6	4	76	11	31
2017	CO	54	23	12	6	4	1	78	9	2064
2017	CO-01	58	21	12	4	3	2	80	7	335
2017	CO-02	52	25	12	5	4	1	78	10	1147
2017	CO-03	55	22	12	8	2	0	78	10	487
2017	CO-04	53	25	4	4	9	4	81	14	45

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	28	38	21	9	5	66	13	2315
2020	CO-01	31	39	19	8	3	70	11	432
2020	CO-02	28	38	21	9	5	65	14	1293
2020	CO-03	28	36	22	10	4	64	14	523
2020	CO-04	33	38	15	6	9	70	15	34

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	70	16	5	2	1	1	4	91	4	2316
2020	CO-01	72	15	5	2	1	1	4	91	4	429
2020	CO-02	69	17	5	3	1	1	5	91	4	1293
2020	CO-03	73	13	6	2	1	1	4	90	3	527
2020	CO-04	75	17	9	0	0	0	0	91	0	35
2019	CO	77	9	3	2	2	1	7	93	3	2105
2019	CO-01	75	11	3	2	3	0	7	92	5	393
2019	CO-02	75	9	4	2	2	1	8	92	4	1108
2019	CO-03	82	8	2	1	1	1	5	96	2	495
2019	CO-04	77	9	2	2	0	2	7	95	2	44
2018	CO	72	14	5	1	3	1	5	91	4	2000
2018	CO-01	70	16	3	2	3	0	5	91	5	342
2018	CO-02	71	13	5	1	3	1	6	90	4	1095
2018	CO-03	74	14	5	1	2	1	3	92	3	470
2018	CO-04	74	19	0	0	0	0	6	100	0	31

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	78	10	4	3	3	1	2	90	6	2311
2020	CO-01	80	8	5	2	3	0	2	90	5	429
2020	CO-02	77	10	4	3	2	1	2	90	6	1288
2020	CO-03	79	9	5	2	4	0	2	90	6	526
2020	CO-04	84	10	3	3	0	0	0	94	3	35
2019	CO	70	13	6	3	5	1	2	86	8	2105
2019	CO-01	68	13	7	4	4	0	3	84	8	393
2019	CO-02	69	13	6	4	5	1	2	85	9	1107
2019	CO-03	73	12	5	2	5	0	2	88	7	496
2019	CO-04	76	13	4	2	2	2	0	91	4	44
2018	CO	68	14	7	3	5	1	3	85	8	2004
2018	CO-01	69	12	7	3	4	1	4	85	8	341
2018	CO-02	67	14	7	3	5	1	3	84	8	1094
2018	CO-03	69	13	6	4	5	1	3	85	9	476
2018	CO-04	80	6	3	4	0	0	6	93	4	31
2017	CO	69	14	6	4	4	1	3	85	8	2064
2017	CO-01	73	13	4	3	4	1	1	89	7	336
2017	CO-02	66	15	7	5	4	1	3	84	9	1145
2017	CO-03	73	11	7	4	3	1	2	87	7	488
2017	CO-04	66	16	5	0	7	0	6	88	7	45

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	70	19	6	2	1	0	2	90	4	2314
2020	CO-01	72	17	5	3	2	0	1	90	5	430
2020	CO-02	72	18	6	2	1	0	2	91	3	1289
2020	CO-03	65	24	7	2	1	0	1	90	4	527
2020	CO-04	76	12	5	3	4	0	0	88	7	35
2019	CO	56	28	9	3	2	0	1	85	6	2096
2019	CO-01	57	24	10	3	3	0	2	84	6	391
2019	CO-02	58	26	9	4	2	0	1	85	6	1101
2019	CO-03	53	34	8	2	3	0	1	87	5	496
2019	CO-04	66	14	13	2	0	2	2	84	2	44
2018	CO	54	28	10	3	2	0	1	84	6	2006
2018	CO-01	60	26	7	3	1	0	2	88	5	340
2018	CO-02	54	28	10	3	3	0	1	84	6	1092
2018	CO-03	50	29	13	4	2	0	1	81	6	480
2018	CO-04	64	19	3	11	0	0	3	86	11	31
2017	CO	54	28	10	4	2	0	2	84	6	2061
2017	CO-01	58	27	9	3	2	0	1	86	4	336
2017	CO-02	53	28	10	4	3	0	2	83	7	1145
2017	CO-03	55	27	11	4	2	0	1	83	6	485
2017	CO-04	58	29	2	0	7	0	4	90	7	45

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	67	15	9	4	4	0	1	83	8	2316
2020	CO-01	73	13	5	4	3	1	1	88	8	430
2020	CO-02	65	16	10	4	3	0	1	82	7	1295
2020	CO-03	65	16	8	4	5	0	1	83	9	523
2020	CO-04	76	8	10	0	6	0	0	84	6	35
2019	CO	55	22	10	6	5	0	1	78	12	2086
2019	CO-01	58	19	11	5	5	0	1	78	11	388
2019	CO-02	53	21	11	8	6	0	1	75	14	1097
2019	CO-03	58	24	9	4	5	0	0	83	8	495
2019	CO-04	53	31	12	0	2	2	0	86	2	43
2018	CO	50	23	12	7	7	0	1	74	14	2000
2018	CO-01	57	23	9	5	5	0	1	81	10	340
2018	CO-02	49	22	12	7	7	0	1	73	15	1091
2018	CO-03	47	24	13	8	6	0	1	72	14	475
2018	CO-04	61	20	9	3	4	0	3	83	7	31
2017	CO	53	21	11	7	5	0	2	76	12	2063
2017	CO-01	58	22	7	6	4	0	2	82	10	335
2017	CO-02	51	21	12	8	5	0	2	74	13	1146
2017	CO-03	55	21	11	6	5	0	1	78	11	487
2017	CO-04	54	27	9	0	4	0	6	86	5	45

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	60	10	4	2	1	0	23	91	3	2326
2020	CO-01	69	4	1	1	0	1	24	98	1	432
2020	CO-02	61	5	2	1	0	0	30	95	2	1296
2020	CO-03	50	27	11	4	4	0	4	81	7	530
2020	CO-04	59	23	3	5	0	0	10	91	6	35
2019	CO	53	13	5	1	1	1	27	90	4	2092
2019	CO-01	66	3	0	0	0	0	30	99	1	389
2019	CO-02	54	7	3	0	0	1	36	95	1	1100
2019	CO-03	42	31	12	5	4	0	6	78	9	494
2019	CO-04	50	18	15	0	0	2	15	82	0	44
2018	CO	49	12	5	2	1	0	31	88	4	1997
2018	CO-01	57	4	0	0	0	0	39	99	0	338
2018	CO-02	49	7	2	1	1	0	40	94	2	1090
2018	CO-03	40	29	14	5	3	0	9	76	9	477
2018	CO-04	54	24	16	0	0	0	6	83	0	31
2017	CO	51	13	5	2	1	0	29	89	4	2061
2017	CO-01	56	5	2	0	0	0	36	95	1	336
2017	CO-02	52	8	2	1	1	0	36	94	2	1142
2017	CO-03	46	27	11	5	2	0	8	79	8	488
2017	CO-04	39	35	11	2	2	0	11	83	5	45

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	63	21	9	3	1	0	2	86	4	2332
2020	CO-01	68	19	6	2	0	1	3	91	3	431
2020	CO-02	61	21	11	4	1	0	3	84	5	1302
2020	CO-03	63	23	8	3	1	0	2	88	4	532
2020	CO-04	72	18	7	0	3	0	0	90	3	34
2019	CO	63	22	8	2	1	0	3	88	4	2100
2019	CO-01	73	16	3	2	0	0	5	95	2	390
2019	CO-02	59	23	10	3	2	0	3	85	5	1105
2019	CO-03	65	20	10	2	1	0	2	87	3	497
2019	CO-04	51	32	12	0	2	0	2	85	2	44
2018	CO	57	22	11	3	2	0	5	83	5	2001
2018	CO-01	63	19	7	3	1	0	7	88	4	340
2018	CO-02	55	21	12	4	2	0	5	80	7	1089
2018	CO-03	56	25	11	3	1	0	4	84	4	478
2018	CO-04	75	16	4	3	0	0	3	93	3	31
2017	CO	59	23	9	3	1	0	4	86	5	2052
2017	CO-01	67	21	4	1	1	1	5	93	2	335
2017	CO-02	56	23	11	4	2	0	5	83	6	1141
2017	CO-03	60	27	7	3	1	0	2	89	4	482
2017	CO-04	60	13	16	2	0	0	9	80	3	44

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	70	16	7	3	3	0	1	87	6	2328
2020	CO-01	60	16	10	6	8	0	1	77	13	431
2020	CO-02	70	17	7	3	2	0	2	89	5	1299
2020	CO-03	79	12	4	2	2	0	1	92	3	531
2020	CO-04	80	9	5	3	3	0	0	89	6	34
2019	CO	73	13	5	3	3	0	3	89	6	2103
2019	CO-01	65	13	6	5	8	1	2	81	13	392
2019	CO-02	73	13	5	3	3	0	3	89	6	1106
2019	CO-03	82	11	3	1	1	0	3	96	2	496
2019	CO-04	57	14	9	9	8	0	2	73	18	44
2018	CO	70	15	5	3	3	0	4	89	6	2009
2018	CO-01	59	19	6	6	6	0	4	81	12	341
2018	CO-02	70	15	5	3	3	0	4	89	6	1095
2018	CO-03	79	12	4	1	1	1	3	94	2	479
2018	CO-04	68	22	0	3	0	0	7	97	3	31
2017	CO	68	17	6	2	3	0	3	89	5	2062
2017	CO-01	63	18	7	4	6	0	3	83	10	336
2017	CO-02	67	18	6	2	2	0	4	89	4	1145
2017	CO-03	76	14	5	1	1	0	2	93	2	486
2017	CO-04	62	21	4	2	3	2	6	90	5	45

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	46	30	15	6	3	0	1	77	8	2333
2020	CO-01	40	30	17	8	4	1	1	71	12	432
2020	CO-02	45	29	15	6	3	0	1	75	9	1301
2020	CO-03	52	30	12	3	1	0	1	83	5	533
2020	CO-04	61	33	0	0	6	0	0	94	6	34
2019	CO	55	26	11	3	2	0	2	83	5	2105
2019	CO-01	53	26	13	2	4	0	2	81	6	392
2019	CO-02	52	28	12	4	1	0	2	83	6	1108
2019	CO-03	61	23	9	3	1	1	1	87	4	496
2019	CO-04	50	23	13	7	7	0	0	73	14	44
2018	CO	50	29	13	4	2	0	2	81	6	2006
2018	CO-01	49	26	16	3	2	0	4	78	6	339
2018	CO-02	48	31	13	4	2	0	2	80	6	1096
2018	CO-03	55	27	12	4	1	0	2	83	5	477
2018	CO-04	62	19	13	0	0	0	7	86	0	31
2017	CO	52	28	11	4	2	0	3	83	6	2058
2017	CO-01	50	30	14	3	1	0	2	82	4	335
2017	CO-02	50	28	12	4	2	0	3	81	6	1143
2017	CO-03	61	25	8	3	1	0	2	88	4	486
2017	CO-04	53	20	11	7	0	2	6	80	7	45

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	28	43	21	6	3	0	70	9	2335
2020	CO-01	31	43	17	7	2	1	74	8	432
2020	CO-02	26	43	22	7	3	0	69	10	1301
2020	CO-03	29	43	21	4	3	0	72	7	534
2020	CO-04	26	50	19	3	3	0	75	6	35

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	11	33	38	14	4	0	44	18	2335
2020	CO-01	15	39	33	10	3	0	54	13	432
2020	CO-02	10	34	39	13	4	0	44	17	1302
2020	CO-03	9	26	41	19	5	0	35	24	533
2020	CO-04	3	32	29	20	16	0	35	36	35
2019	CO	14	35	35	13	4	0	49	17	2118
2019	CO-01	19	37	28	13	4	0	56	16	395
2019	CO-02	12	37	36	12	3	0	49	15	1114
2019	CO-03	12	31	36	16	5	0	43	21	501
2019	CO-04	16	27	38	17	2	0	43	19	43
2018	CO	11	32	38	14	5	0	43	18	2019
2018	CO-01	13	41	32	11	3	0	54	14	344
2018	CO-02	11	32	39	14	4	0	43	18	1100
2018	CO-03	9	26	41	17	6	0	36	23	481
2018	CO-04	6	39	35	16	4	0	45	20	31
2017	CO	9	33	39	14	5	0	42	19	2064
2017	CO-01	13	43	32	8	4	0	56	12	336
2017	CO-02	8	32	41	14	5	0	40	19	1146
2017	CO-03	8	30	40	17	6	0	38	23	487
2017	CO-04	9	22	33	26	5	4	33	32	46

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	10	21	40	22	7	0	29	31	2323
2020	CO-01	9	16	38	27	10	0	38	24	430
2020	CO-02	8	20	41	23	7	0	30	28	1295
2020	CO-03	14	28	38	16	4	0	20	42	531
2020	CO-04	25	19	39	14	3	0	17	43	35
2019	CO	7	20	38	25	9	0	34	27	2098
2019	CO-01	6	19	31	30	13	0	43	25	393
2019	CO-02	6	19	40	26	8	0	34	25	1101
2019	CO-03	10	22	38	23	8	0	30	32	495
2019	CO-04	9	19	47	18	7	0	25	28	44
2018	CO	9	19	40	23	9	0	32	28	2000
2018	CO-01	6	18	32	30	14	0	43	24	338
2018	CO-02	8	19	41	23	9	0	33	27	1092
2018	CO-03	12	20	44	18	6	0	24	32	478
2018	CO-04	11	22	46	13	9	0	22	32	31
2017	CO	6	20	41	24	8	0	32	27	2060
2017	CO-01	4	13	41	30	12	0	41	17	335
2017	CO-02	6	22	40	23	8	0	31	28	1145
2017	CO-03	7	21	45	22	5	0	27	28	486
2017	CO-04	7	30	30	18	13	2	31	38	44

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	27	55	18	0	67	33	2338
2020	CO-01	33	49	17	1	60	40	432
2020	CO-02	25	56	19	0	70	30	1304
2020	CO-03	26	57	16	0	69	31	534
2020	CO-04	27	53	20	0	66	34	35

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	39	61	621
2020	CO-01	42	58	142
2020	CO-02	38	62	319

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	50	18	11	5	5	2	10	76	12	2331
2020	CO-01	51	16	9	6	4	3	11	78	11	432
2020	CO-02	47	18	12	5	5	1	11	74	12	1300
2020	CO-03	56	17	11	5	4	1	6	79	10	532
2020	CO-04	45	17	6	6	9	2	14	74	18	34
2019	CO	47	16	13	9	8	1	7	68	17	2083
2019	CO-01	43	14	16	7	9	2	10	65	17	393
2019	CO-02	45	17	13	9	8	1	7	68	18	1102
2019	CO-03	52	16	12	9	6	1	5	71	16	492
2019	CO-04	58	9	4	7	9	2	10	76	19	43
2018	CO	46	14	12	8	9	1	9	67	19	2009
2018	CO-01	44	15	14	9	10	1	8	65	20	342
2018	CO-02	45	14	12	8	10	1	10	66	21	1095
2018	CO-03	50	17	11	7	7	1	7	73	15	478
2018	CO-04	72	10	9	0	6	0	3	84	7	31

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	12	27	12	25	20	1	3	41	47	619
2020	CO-01	20	31	10	20	15	1	4	54	36	142
2020	CO-02	11	25	11	27	21	2	3	38	50	317

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	6	17	12	29	30	2	5	24	63	619
2020	CO-01	11	18	12	25	31	1	2	30	58	141
2020	CO-02	4	16	11	31	30	3	5	22	66	318

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - CO

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark