2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - CISPC

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	42	48	4	6	0	90	6	77
2020	CISPC-11	38	46	6	10	0	85	10	52
2020	CISPC-12	48	52	0	0	0	100	0	25
2019	CISPC	31	52	7	9	2	83	10	58
2019	CISPC-11	31	51	8	8	3	82	10	39
2019	CISPC-12	33	50	6	11	0	83	11	18
2018	CISPC	39	45	8	5	3	84	8	38
2017	CISPC	27	49	10	12	2	76	14	41
2017	CISPC-11	29	46	8	13	4	75	17	24
2017	CISPC-12	20	54	13	13	0	74	13	15
2014	CISPC	45	55	0	0	0	100	0	29
2014	CISPC-12	44	56	0	0	0	100	0	16

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	45	36	10	6	3	81	9	78
2020	CISPC-11	46	37	8	6	4	83	10	52
2020	CISPC-12	42	35	15	8	0	77	8	26
2019	CISPC	27	43	11	11	9	70	20	56
2019	CISPC-11	24	46	8	14	8	70	22	37
2019	CISPC-12	28	39	17	6	11	67	17	18
2018	CISPC	32	45	13	8	3	76	11	38
2017	CISPC	27	44	15	7	7	71	14	41
2017	CISPC-11	29	46	8	8	8	75	17	24
2017	CISPC-12	27	34	27	7	6	60	13	15

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	67	23	5	5	0	89	5	75
2020	CISPC-11	62	22	8	8	0	84	8	50
2020	CISPC-12	76	24	0	0	0	100	0	25
2019	CISPC	48	41	5	5	0	90	5	58
2019	CISPC-11	46	41	8	5	0	87	5	39
2019	CISPC-12	56	39	0	6	0	94	6	18
2018	CISPC	55	32	5	8	0	87	8	38
2017	CISPC	56	27	14	0	2	83	2	41
2017	CISPC-11	58	25	13	0	4	83	4	24
2017	CISPC-12	54	27	19	0	0	81	0	15
2014	CISPC	90	10	0	0	0	100	0	29
2014	CISPC-12	94	6	0	0	0	100	0	16

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	44	38	12	5	0	1	83	5	78
2020	CISPC-11	40	38	12	8	0	2	80	8	52
2020	CISPC-12	50	38	12	0	0	0	88	0	26
2019	CISPC	29	53	12	5	0	0	83	5	58
2019	CISPC-11	28	54	13	5	0	0	82	5	39
2019	CISPC-12	33	50	11	6	0	0	83	6	18
2018	CISPC	42	42	8	8	0	0	84	8	38
2017	CISPC	41	42	14	0	2	0	83	2	41
2017	CISPC-11	42	42	13	0	4	0	83	4	24
2017	CISPC-12	34	47	19	0	0	0	81	0	15
2014	CISPC	59	41	0	0	0	0	100	0	29
2014	CISPC-12	63	38	0	0	0	0	100	0	16

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	31	53	10	3	3	1	84	5	78
2020	CISPC-11	33	46	12	4	4	2	80	8	52
2020	CISPC-12	27	65	8	0	0	0	92	0	26
2019	CISPC	22	41	28	9	0	0	64	9	58
2019	CISPC-11	26	38	28	8	0	0	64	8	39
2019	CISPC-12	17	44	28	11	0	0	61	11	18
2018	CISPC	26	34	34	0	5	0	61	5	38
2017	CISPC	37	20	37	7	0	0	56	7	41
2017	CISPC-11	38	17	42	4	0	0	54	4	24
2017	CISPC-12	27	27	33	13	0	0	54	13	15
2014	CISPC	55	38	3	3	0	0	93	3	29
2014	CISPC-12	69	19	6	6	0	0	88	6	16

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	32	45	17	3	3	0	78	5	77
2020	CISPC-11	33	43	16	4	4	0	76	8	51
2020	CISPC-12	31	50	19	0	0	0	81	0	26
2019	CISPC	26	37	23	11	2	2	64	13	57
2019	CISPC-11	31	33	26	8	0	3	66	8	39
2019	CISPC-12	18	41	18	18	6	0	59	24	17
2018	CISPC	22	46	22	8	3	0	68	11	37
2017	CISPC	34	27	29	7	2	0	61	10	41
2017	CISPC-11	33	25	38	4	0	0	58	4	24
2017	CISPC-12	27	34	19	13	7	0	60	20	15
2014	CISPC	48	41	3	7	0	0	90	7	29
2014	CISPC-12	56	31	6	6	0	0	88	6	16

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	28	33	24	8	4	3	63	12	78
2020	CISPC-11	27	31	23	10	6	4	60	16	52
2020	CISPC-12	31	38	27	4	0	0	69	4	26
2019	CISPC	29	16	29	22	2	2	46	25	58
2019	CISPC-11	38	15	21	23	3	0	54	26	39
2019	CISPC-12	11	17	50	17	0	6	29	18	18
2018	CISPC	18	34	29	11	5	3	54	16	38
2017	CISPC	24	27	25	19	2	2	53	22	41
2017	CISPC-11	29	25	29	13	4	0	54	17	24
2017	CISPC-12	13	27	20	33	0	7	43	35	15
2014	CISPC	52	28	7	7	3	4	82	11	29
2014	CISPC-12	63	13	6	13	6	0	75	19	16

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	76	19	3	1	1	95	3	78
2020	CISPC-11	71	21	4	2	2	92	4	52
2020	CISPC-12	85	15	0	0	0	100	0	26
2019	CISPC	67	24	7	2	0	91	2	58
2019	CISPC-11	62	31	8	0	0	92	0	39
2019	CISPC-12	78	11	6	6	0	89	6	18

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	60	24	10	5	0	85	5	78
2020	CISPC-11	52	27	13	8	0	79	8	52
2020	CISPC-12	77	19	4	0	0	96	0	26
2019	CISPC	48	26	17	7	2	75	7	58
2019	CISPC-11	46	28	15	8	3	76	8	39
2019	CISPC-12	50	22	22	6	0	72	6	18
2018	CISPC	47	26	13	11	3	76	11	38
2017	CISPC	49	27	10	14	0	76	14	41
2017	CISPC-11	50	25	13	13	0	75	13	24
2017	CISPC-12	40	34	7	19	0	74	19	15
2014	CISPC	52	48	0	0	0	100	0	29
2014	CISPC-12	50	50	0	0	0	100	0	16

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	64	21	12	1	1	0	86	3	76
2020	CISPC-11	63	24	10	2	2	0	86	4	51
2020	CISPC-12	68	16	16	0	0	0	84	0	25
2019	CISPC	41	31	21	7	0	0	72	7	58
2019	CISPC-11	36	36	21	8	0	0	72	8	39
2019	CISPC-12	50	22	22	6	0	0	72	6	18
2018	CISPC	50	26	16	5	3	0	76	8	38
2017	CISPC	51	27	7	7	5	2	80	12	41
2017	CISPC-11	42	38	4	8	4	4	83	13	24
2017	CISPC-12	60	13	13	7	6	0	74	13	15
2014	CISPC	69	27	3	0	0	0	97	0	29
2014	CISPC-12	75	19	6	0	0	0	94	0	16

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	17	50	12	10	3	9	73	14	78
2020	CISPC-11	21	40	15	6	4	13	71	11	52
2020	CISPC-12	8	69	4	19	0	0	77	19	26
2019	CISPC	19	42	25	9	4	2	63	13	57
2019	CISPC-11	23	36	31	5	3	3	61	8	39
2019	CISPC-12	11	56	11	17	6	0	67	22	18
2018	CISPC	24	38	24	0	3	11	70	3	37
2017	CISPC	29	39	12	14	2	2	70	17	41
2017	CISPC-11	38	33	17	4	4	4	74	9	24
2017	CISPC-12	13	47	7	33	0	0	60	33	15
2014	CISPC	28	51	14	7	0	0	79	7	29
2014	CISPC-12	25	50	13	13	0	0	75	13	16

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	12	49	21	15	3	1	61	18	78
2020	CISPC-11	12	48	25	10	4	2	61	14	52
2020	CISPC-12	12	50	12	27	0	0	62	27	26
2019	CISPC	18	37	23	18	4	2	55	21	57
2019	CISPC-11	21	36	23	15	3	3	58	18	39
2019	CISPC-12	6	41	24	24	6	0	47	29	17
2018	CISPC	21	37	26	5	5	5	61	11	38
2017	CISPC	17	42	15	24	2	0	59	27	41
2017	CISPC-11	21	50	13	17	0	0	71	17	24
2017	CISPC-12	7	27	20	40	7	0	34	46	15
2014	CISPC	31	48	4	17	0	0	79	17	29
2014	CISPC-12	38	44	0	19	0	0	81	19	16

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	6	38	28	18	8	1	45	26	78
2020	CISPC-11	4	42	31	15	6	2	47	22	52
2020	CISPC-12	12	31	23	23	12	0	42	35	26
2019	CISPC	5	41	19	26	7	2	47	33	58
2019	CISPC-11	3	44	18	28	5	3	47	34	39
2019	CISPC-12	6	39	22	22	11	0	44	33	18
2018	CISPC	11	34	26	18	8	3	46	27	38
2017	CISPC	10	25	25	29	10	2	35	40	41
2017	CISPC-11	13	38	17	25	4	4	52	30	24
2017	CISPC-12	0	7	40	33	20	0	7	53	15
2014	CISPC	10	62	10	14	3	0	72	17	29
2014	CISPC-12	13	69	6	6	6	0	81	13	16

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	8	37	29	19	6	0	45	26	78
2020	CISPC-11	8	38	29	19	6	0	46	25	52
2020	CISPC-12	8	35	31	19	8	0	42	27	26
2019	CISPC	7	29	28	26	10	0	36	36	58
2019	CISPC-11	8	36	21	23	13	0	44	36	39
2019	CISPC-12	0	17	44	33	6	0	17	39	18
2018	CISPC	5	32	24	26	8	5	39	36	38
2017	CISPC	2	32	22	34	7	2	35	42	41
2017	CISPC-11	0	38	38	21	0	4	39	22	24
2017	CISPC-12	0	27	0	53	20	0	27	73	15
2014	CISPC	18	59	3	17	3	0	76	21	29
2014	CISPC-12	19	63	6	6	6	0	81	13	16

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	44	38	9	8	1	82	9	78
2020	CISPC-11	48	33	13	4	2	81	6	52
2020	CISPC-12	35	50	0	15	0	85	15	26
2019	CISPC	29	43	12	9	7	72	16	58
2019	CISPC-11	31	46	5	10	8	77	18	39
2019	CISPC-12	28	33	28	6	6	61	11	18
2018	CISPC	45	32	11	13	0	76	13	38
2017	CISPC	32	34	19	12	2	66	15	41
2017	CISPC-11	33	33	21	13	0	67	13	24
2017	CISPC-12	27	40	19	7	7	67	13	15
2014	CISPC	35	44	21	0	0	79	0	29
2014	CISPC-12	25	56	19	0	0	81	0	16

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	25	49	10	10	5	74	16	77
2020	CISPC-11	27	42	12	13	6	69	19	52
2020	CISPC-12	20	64	8	4	4	84	8	25
2019	CISPC	19	59	10	9	3	78	12	58
2019	CISPC-11	18	54	15	8	5	72	13	39
2019	CISPC-12	17	72	0	11	0	89	11	18
2018	CISPC	29	37	13	16	5	66	21	38
2017	CISPC	22	46	10	17	5	68	22	41
2017	CISPC-11	29	38	8	21	4	67	25	24
2017	CISPC-12	13	54	13	13	7	67	19	15

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	44	36	12	9	0	0	0	79	9	78
2020	CISPC-11	44	33	13	10	0	0	0	77	10	52
2020	CISPC-12	42	42	8	8	0	0	0	85	8	26
2019	CISPC	36	31	14	14	3	0	2	68	18	58
2019	CISPC-11	36	33	13	13	3	0	3	71	16	39
2019	CISPC-12	33	28	17	17	6	0	0	61	22	18
2018	CISPC	42	34	13	8	3	0	0	76	11	38
2017	CISPC	32	47	7	10	2	0	2	80	13	41
2017	CISPC-11	29	46	8	8	4	0	4	78	13	24
2017	CISPC-12	34	47	6	13	0	0	0	81	13	15
2014	CISPC	59	34	3	0	0	3	0	96	0	29
2014	CISPC-12	50	38	6	0	0	6	0	93	0	16

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	41	41	10	5	3	82	8	78
2020	CISPC-11	46	37	8	8	2	83	10	52
2020	CISPC-12	31	50	15	0	4	81	4	26
2019	CISPC	24	52	10	7	7	76	14	58
2019	CISPC-11	23	49	10	10	8	72	18	39
2019	CISPC-12	22	61	11	0	6	83	6	18
2018	CISPC	24	47	13	8	8	71	16	38
2017	CISPC	32	39	7	12	10	71	22	41
2017	CISPC-11	25	38	8	17	13	63	29	24
2017	CISPC-12	34	47	7	7	6	81	13	15
2014	CISPC	41	38	10	10	0	79	10	29
2014	CISPC-12	50	31	13	6	0	81	6	16

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	59	21	12	6	3	79	9	78
2020	CISPC-11	56	21	13	6	4	77	10	52
2020	CISPC-12	65	19	8	8	0	85	8	26

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	19	35	22	18	3	3	56	21	77
2020	CISPC-11	22	37	24	14	2	2	60	16	51
2020	CISPC-12	15	31	19	27	4	4	48	32	26
2019	CISPC	9	36	26	21	5	3	46	27	58
2019	CISPC-11	5	44	26	15	5	5	51	22	39
2019	CISPC-12	11	22	28	33	6	0	33	39	18
2018	CISPC	24	34	18	13	8	3	59	22	38
2017	CISPC	27	29	12	19	10	2	58	30	41
2017	CISPC-11	29	17	13	21	17	4	48	39	24
2017	CISPC-12	20	47	13	19	0	0	67	19	15
2014	CISPC	38	27	17	7	7	3	68	14	29
2014	CISPC-12	31	31	13	6	13	6	67	20	16

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	17	32	24	14	12	1	0	49	26	78
2020	CISPC-11	13	38	23	13	10	2	0	53	24	52
2020	CISPC-12	23	19	27	15	15	0	0	42	31	26
2019	CISPC	16	30	21	18	14	2	0	46	32	57
2019	CISPC-11	13	37	13	16	18	3	0	51	35	38
2019	CISPC-12	17	17	39	22	6	0	0	33	28	18
2018	CISPC	21	42	18	8	11	0	0	63	18	38
2017	CISPC	20	29	17	24	10	0	0	49	34	41
2017	CISPC-11	21	38	13	21	8	0	0	58	29	24
2017	CISPC-12	20	20	20	26	13	0	0	40	40	15
2014	CISPC	21	34	10	24	7	0	3	57	32	29
2014	CISPC-12	6	38	13	31	6	0	6	47	40	16

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	49	18	19	6	5	3	0	68	12	78
2020	CISPC-11	50	23	13	4	6	4	0	76	10	52
2020	CISPC-12	46	8	31	12	4	0	0	54	15	26
2019	CISPC	47	24	10	9	5	3	2	75	15	58
2019	CISPC-11	44	26	13	10	5	0	3	71	16	39
2019	CISPC-12	50	22	6	6	6	11	0	81	13	18

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	64	18	12	3	4	0	0	82	6	78
2020	CISPC-11	71	19	6	2	2	0	0	90	4	52
2020	CISPC-12	50	15	23	4	8	0	0	65	12	26
2019	CISPC	43	31	19	0	3	2	2	77	4	58
2019	CISPC-11	38	28	26	0	5	0	3	68	5	39
2019	CISPC-12	50	39	6	0	0	6	0	94	0	18

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	74	10	6	3	1	4	1	89	4	78
2020	CISPC-11	73	10	8	4	2	2	2	86	6	52
2020	CISPC-12	77	12	4	0	0	8	0	96	0	26
2019	CISPC	79	10	3	2	0	2	3	95	2	58
2019	CISPC-11	87	5	5	0	0	0	3	95	0	39
2019	CISPC-12	61	22	0	6	0	6	6	94	6	18

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	82	4	4	1	3	6	94	1	77
2020	CISPC-11	86	0	4	2	2	6	94	2	51
2020	CISPC-12	73	12	4	0	4	8	96	0	26
2019	CISPC	88	3	2	0	2	5	98	0	58
2019	CISPC-11	95	0	3	0	0	3	97	0	39
2019	CISPC-12	72	11	0	0	6	11	100	0	18

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	45	38	14	1	1	83	3	78
2020	CISPC-11	42	37	17	2	2	79	4	52
2020	CISPC-12	50	42	8	0	0	92	0	26
2019	CISPC	26	51	12	5	5	77	11	57
2019	CISPC-11	24	53	13	3	8	76	11	38
2019	CISPC-12	28	50	11	11	0	78	11	18
2018	CISPC	29	50	13	8	0	79	8	38
2017	CISPC	34	51	7	5	2	86	7	41
2017	CISPC-11	42	50	0	4	4	92	8	24
2017	CISPC-12	27	54	13	7	0	81	7	15
2014	CISPC	35	44	14	3	3	79	7	29
2014	CISPC-12	31	50	13	0	6	81	6	16

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	50	29	12	8	1	79	9	78
2020	CISPC-11	46	29	13	10	2	75	12	52
2020	CISPC-12	58	31	8	4	0	88	4	26
2019	CISPC	36	45	9	7	3	81	10	58
2019	CISPC-11	28	49	13	5	5	77	10	39
2019	CISPC-12	50	39	0	11	0	89	11	18
2018	CISPC	42	53	3	3	0	95	3	38
2017	CISPC	34	46	7	5	7	81	12	41
2017	CISPC-11	42	46	0	4	8	88	13	24
2017	CISPC-12	20	47	20	6	7	67	13	15
2014	CISPC	49	27	24	0	0	76	0	29
2014	CISPC-12	44	31	25	0	0	75	0	16

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	42	38	14	5	0	81	5	78
2020	CISPC-11	44	35	13	8	0	79	8	52
2020	CISPC-12	38	46	15	0	0	85	0	26
2019	CISPC	23	54	7	14	2	77	16	57
2019	CISPC-11	21	51	10	15	3	72	18	39
2019	CISPC-12	24	65	0	12	0	88	12	17
2018	CISPC	24	53	8	13	3	76	16	38
2017	CISPC	32	44	7	7	10	76	17	41
2017	CISPC-11	38	38	4	8	13	75	21	24
2017	CISPC-12	20	54	13	6	7	74	13	15
2014	CISPC	45	38	10	7	0	83	7	29
2014	CISPC-12	38	50	6	6	0	88	6	16

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	27	51	19	1	0	1	79	1	78
2020	CISPC-11	25	46	25	2	0	2	73	2	52
2020	CISPC-12	31	62	8	0	0	0	92	0	26
2019	CISPC	29	48	13	7	2	2	78	9	56
2019	CISPC-11	26	51	13	8	3	0	77	10	39
2019	CISPC-12	38	38	13	6	0	6	80	7	16
2018	CISPC	24	53	21	0	0	3	78	0	38
2017	CISPC	25	46	17	10	0	2	73	10	41
2017	CISPC-11	33	50	8	4	0	4	87	4	24
2017	CISPC-12	7	40	33	20	0	0	47	20	15

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	35	37	15	10	3	0	72	13	78
2020	CISPC-11	33	40	15	8	4	0	73	12	52
2020	CISPC-12	38	31	15	15	0	0	69	15	26
2019	CISPC	33	36	14	9	9	0	69	17	58
2019	CISPC-11	38	36	8	10	8	0	74	18	39
2019	CISPC-12	22	33	28	6	11	0	56	17	18
2018	CISPC	47	37	5	3	8	0	84	11	38
2017	CISPC	41	39	0	5	14	0	81	19	41
2017	CISPC-11	50	29	0	4	17	0	79	21	24
2017	CISPC-12	27	54	0	7	13	0	81	19	15
2014	CISPC	45	34	10	3	3	3	82	7	29
2014	CISPC-12	25	50	13	0	6	6	80	7	16

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	12	31	23	24	10	42	35	78
2020	CISPC-11	13	42	13	25	6	56	31	52
2020	CISPC-12	8	8	42	23	19	15	42	26
2019	CISPC	12	29	28	21	10	41	31	58
2019	CISPC-11	18	31	31	13	8	49	21	39
2019	CISPC-12	0	22	22	39	17	22	56	18
2018	CISPC	16	38	22	8	16	54	24	37
2017	CISPC	17	41	15	12	15	58	27	41
2017	CISPC-11	17	42	13	8	21	58	29	24
2017	CISPC-12	13	40	20	20	7	53	27	15
2014	CISPC	21	24	31	17	7	45	24	29
2014	CISPC-12	6	31	44	13	6	38	19	16

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CISPC	32	68	78
2020	CISPC-11	29	71	52
2020	CISPC-12	38	62	26

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Total responses
2020	CISPC	72	14	6	1	6	93	78
2020	CISPC-11	65	17	8	0	10	91	52
2020	CISPC-12	85	8	4	4	0	96	26

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	CISPC	29	36	35	78
2020	CISPC-11	29	37	35	52
2020	CISPC-12	31	35	35	26
2019	CISPC	26	29	45	58
2019	CISPC-11	26	28	46	39
2019	CISPC-12	22	33	44	18
2018	CISPC	18	24	58	38
2017	CISPC	17	39	44	41
2017	CISPC-11	13	42	46	24
2017	CISPC-12	26	27	47	15
2014	CISPC	34	38	28	29
2014	CISPC-12	44	38	19	16

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	CISPC	9	26	61	0	4	0	23
2019	CISPC	13	13	67	0	7	0	15
2014	CISPC	10	21	30	20	9999	20	10

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	56	31	6	5	0	1	88	5	77
2020	CISPC-11	53	29	8	8	0	2	84	8	51
2020	CISPC-12	62	35	4	0	0	0	96	0	26
2019	CISPC	40	40	9	10	2	0	79	12	58
2019	CISPC-11	33	41	13	10	3	0	74	13	39
2019	CISPC-12	56	33	0	11	0	0	89	11	18
2018	CISPC	55	32	11	3	0	0	87	3	38
2017	CISPC	49	29	7	10	5	0	78	14	41
2017	CISPC-11	46	33	8	8	4	0	79	13	24
2017	CISPC-12	47	27	7	13	7	0	74	19	15
2014	CISPC	62	34	0	3	0	0	97	3	29
2014	CISPC-12	63	38	0	0	0	0	100	0	16

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	31	44	18	8	0	0	74	8	78
2020	CISPC-11	37	38	19	6	0	0	75	6	52
2020	CISPC-12	19	54	15	12	0	0	73	12	26
2019	CISPC	17	41	26	10	3	2	60	14	58
2019	CISPC-11	18	41	21	13	5	3	61	18	39
2019	CISPC-12	17	39	39	6	0	0	56	6	18
2018	CISPC	11	50	26	5	8	0	61	13	38
2017	CISPC	12	40	23	20	5	0	53	25	40
2017	CISPC-11	13	48	26	9	4	0	61	13	23
2017	CISPC-12	7	27	20	40	7	0	34	46	15
2014	CISPC	28	55	7	7	3	0	83	10	29
2014	CISPC-12	25	63	6	6	0	0	88	6	16

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	12	40	32	15	1	17	51	78
2020	CISPC-11	12	35	37	17	0	17	46	52
2020	CISPC-12	12	50	23	12	4	15	62	26
2019	CISPC	14	33	41	12	0	12	47	58
2019	CISPC-11	8	28	51	13	0	13	36	39
2019	CISPC-12	28	44	17	11	0	11	72	18
2018	CISPC	11	45	34	11	0	11	55	38
2017	CISPC	15	54	24	2	5	7	69	41
2017	CISPC-11	17	50	21	4	8	13	67	24
2017	CISPC-12	13	67	19	0	0	0	81	15
2014	CISPC	3	27	38	21	11	31	31	29
2014	CISPC-12	6	31	44	13	6	19	38	16

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	8	32	35	14	9	3	24	41	78
2020	CISPC-11	6	29	35	17	10	4	28	36	52
2020	CISPC-12	12	38	35	8	8	0	15	50	26
2019	CISPC	12	39	33	16	0	0	16	51	57
2019	CISPC-11	8	37	37	18	0	0	18	45	38
2019	CISPC-12	22	44	22	11	0	0	11	67	18
2018	CISPC	18	32	21	26	3	0	29	50	38
2017	CISPC	17	49	19	5	7	2	12	68	41
2017	CISPC-11	21	33	29	4	8	4	13	57	24
2017	CISPC-12	13	74	6	7	0	0	7	87	15
2014	CISPC	7	27	24	28	14	0	42	34	29
2014	CISPC-12	13	31	19	25	13	0	38	44	16

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	21	27	40	8	5	0	13	47	78
2020	CISPC-11	17	29	38	8	8	0	15	46	52
2020	CISPC-12	27	23	42	8	0	0	8	50	26
2019	CISPC	22	29	38	7	3	0	10	52	58
2019	CISPC-11	21	23	41	10	5	0	15	44	39
2019	CISPC-12	28	44	28	0	0	0	0	72	18
2018	CISPC	11	29	32	24	3	3	27	41	38
2017	CISPC	10	32	34	22	2	0	24	41	41
2017	CISPC-11	8	42	25	25	0	0	25	50	24
2017	CISPC-12	13	20	54	13	0	0	13	33	15
2014	CISPC	21	28	31	14	7	0	21	48	29
2014	CISPC-12	31	25	31	13	0	0	13	56	16

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	13	29	38	15	4	19	42	78
2020	CISPC-11	10	31	38	17	4	21	40	52
2020	CISPC-12	19	27	38	12	4	15	46	26
2019	CISPC	16	31	36	14	3	17	47	58
2019	CISPC-11	18	23	38	15	5	21	41	39
2019	CISPC-12	11	50	28	11	0	11	61	18
2018	CISPC	0	37	42	16	5	21	37	38
2017	CISPC	7	29	44	10	10	19	37	41
2017	CISPC-11	8	25	42	13	13	25	33	24
2017	CISPC-12	7	40	47	7	0	7	46	15
2014	CISPC	7	14	38	38	4	41	21	29
2014	CISPC-12	13	13	25	50	0	50	25	16

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	18	32	27	14	8	1	22	51	78
2020	CISPC-11	12	21	37	21	8	2	29	33	52
2020	CISPC-12	31	54	8	0	8	0	8	85	26
2019	CISPC	22	31	31	10	5	0	16	53	58
2019	CISPC-11	23	23	31	15	8	0	23	46	39
2019	CISPC-12	22	50	28	0	0	0	0	72	18
2018	CISPC	18	26	32	13	8	3	22	46	38
2017	CISPC	12	32	37	12	7	0	19	44	41
2017	CISPC-11	13	25	33	21	8	0	29	38	24
2017	CISPC-12	13	40	46	0	0	0	0	54	15
2014	CISPC	14	38	14	17	18	0	35	51	29
2014	CISPC-12	25	31	19	13	13	0	25	56	16

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	14	26	30	22	5	3	28	41	77
2020	CISPC-11	10	27	29	24	6	4	31	39	51
2020	CISPC-12	23	23	31	19	4	0	23	46	26
2019	CISPC	16	26	41	10	7	0	17	41	58
2019	CISPC-11	15	23	44	10	8	0	18	38	39
2019	CISPC-12	17	33	33	11	6	0	17	50	18
2018	CISPC	13	24	32	21	8	3	30	38	38
2017	CISPC	5	25	39	17	12	2	30	30	41
2017	CISPC-11	8	33	21	17	17	4	35	43	24
2017	CISPC-12	0	13	67	19	0	0	19	13	15
2014	CISPC	3	14	41	21	21	0	42	17	29
2014	CISPC-12	6	13	50	13	19	0	31	19	16

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	8	29	42	18	3	0	21	37	78
2020	CISPC-11	8	29	40	19	4	0	23	37	52
2020	CISPC-12	8	31	46	15	0	0	15	38	26
2019	CISPC	9	36	31	19	5	0	24	45	58
2019	CISPC-11	5	41	31	18	5	0	23	46	39
2019	CISPC-12	17	28	33	17	6	0	22	44	18
2018	CISPC	3	29	42	21	3	3	24	32	38
2017	CISPC	10	29	34	17	10	0	27	39	41
2017	CISPC-11	13	25	38	17	8	0	25	38	24
2017	CISPC-12	7	40	27	20	7	0	27	46	15
2014	CISPC	7	14	48	17	14	0	31	21	29
2014	CISPC-12	6	19	56	19	0	0	19	25	16

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	1	4	37	38	18	1	57	5	78
2020	CISPC-11	2	2	40	38	15	2	55	4	52
2020	CISPC-12	0	8	31	38	23	0	62	8	26
2019	CISPC	3	22	40	28	7	0	34	26	58
2019	CISPC-11	0	18	38	36	8	0	44	18	39
2019	CISPC-12	11	33	39	11	6	0	17	44	18

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	8	37	26	23	5	1	45	29	78
2020	CISPC-11	10	35	29	21	4	2	45	25	52
2020	CISPC-12	4	42	19	27	8	0	46	35	26
2019	CISPC	2	22	24	36	14	2	25	51	58
2019	CISPC-11	3	26	23	33	13	3	29	47	39
2019	CISPC-12	0	17	28	39	17	0	17	56	18

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	64	22	5	4	1	3	1	89	5	78
2020	CISPC-11	54	25	8	6	2	4	2	84	8	52
2020	CISPC-12	85	15	0	0	0	0	0	100	0	26
2019	CISPC	59	29	3	5	3	0	0	88	9	58
2019	CISPC-11	54	31	5	5	5	0	0	85	10	39
2019	CISPC-12	67	28	0	6	0	0	0	94	6	18
2018	CISPC	55	32	8	5	0	0	0	87	5	38
2017	CISPC	61	32	2	2	2	0	0	93	5	41
2017	CISPC-11	54	42	0	0	4	0	0	96	4	24
2017	CISPC-12	67	20	7	6	0	0	0	87	6	15
2014	CISPC	52	41	3	3	0	0	0	93	3	29
2014	CISPC-12	31	63	6	0	0	0	0	94	0	16

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	69	27	1	3	0	96	3	78
2020	CISPC-11	67	27	2	4	0	94	4	52
2020	CISPC-12	73	27	0	0	0	100	0	26
2019	CISPC	51	40	2	4	4	91	7	57
2019	CISPC-11	49	41	3	3	5	90	8	39
2019	CISPC-12	53	41	0	6	0	94	6	17
2018	CISPC	50	45	5	0	0	95	0	38
2017	CISPC	68	27	5	0	0	95	0	41
2017	CISPC-11	79	13	8	0	0	92	0	24
2017	CISPC-12	54	46	0	0	0	100	0	15
2014	CISPC	52	48	0	0	0	100	0	29
2014	CISPC-12	44	56	0	0	0	100	0	16

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	65	27	6	1	0	92	1	78
2020	CISPC-11	63	27	8	2	0	90	2	52
2020	CISPC-12	69	27	4	0	0	96	0	26
2019	CISPC	50	34	7	7	2	86	7	58
2019	CISPC-11	46	38	5	8	3	87	8	39
2019	CISPC-12	56	28	11	6	0	83	6	18
2018	CISPC	59	35	5	0	0	95	0	37

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	28	46	17	6	3	76	7	78
2020	CISPC-11	25	44	19	8	4	72	8	52
2020	CISPC-12	35	50	12	4	0	85	4	26
2019	CISPC	33	47	10	7	3	82	7	58
2019	CISPC-11	28	51	10	5	5	84	5	39
2019	CISPC-12	39	39	11	11	0	78	11	18
2018	CISPC	38	43	19	0	0	81	0	37
2017	CISPC	51	25	17	2	5	80	3	41
2017	CISPC-11	58	21	13	0	8	86	0	24
2017	CISPC-12	40	27	26	7	0	67	7	15
2014	CISPC	45	48	7	0	0	93	0	29
2014	CISPC-12	63	25	13	0	0	88	0	16

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	27	37	18	12	0	6	68	12	78
2020	CISPC-11	23	35	21	13	0	8	63	15	52
2020	CISPC-12	35	42	12	8	0	4	80	8	26
2019	CISPC	36	41	10	7	0	5	82	7	58
2019	CISPC-11	41	31	15	8	0	5	76	8	39
2019	CISPC-12	28	61	0	6	0	6	94	6	18
2018	CISPC	42	37	13	0	3	5	83	3	38
2017	CISPC	44	27	12	5	2	10	79	8	41
2017	CISPC-11	46	21	8	4	4	17	80	10	24
2017	CISPC-12	40	34	20	6	0	0	74	6	15
2014	CISPC	41	48	7	0	0	3	93	0	29
2014	CISPC-12	50	38	6	0	0	6	93	0	16

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	49	41	6	4	0	90	4	78
2020	CISPC-11	46	42	6	6	0	88	6	52
2020	CISPC-12	54	38	8	0	0	92	0	26
2019	CISPC	38	45	14	3	0	83	3	58
2019	CISPC-11	41	41	15	3	0	82	3	39
2019	CISPC-12	28	56	11	6	0	83	6	18
2018	CISPC	55	37	5	3	0	92	3	38
2017	CISPC	51	32	10	5	2	85	5	41
2017	CISPC-11	58	29	8	0	4	91	0	24
2017	CISPC-12	40	34	13	13	0	74	13	15
2014	CISPC	59	38	3	0	0	97	0	29
2014	CISPC-12	63	31	6	0	0	94	0	16

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	64	26	4	4	1	1	91	5	78
2020	CISPC-11	60	27	4	6	2	2	88	8	52
2020	CISPC-12	73	23	4	0	0	0	96	0	26

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	18	36	23	14	1	8	58	17	78
2020	CISPC-11	19	29	23	17	2	10	53	21	52
2020	CISPC-12	15	50	23	8	0	4	68	8	26

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	53	29	9	5	1	1	1	84	7	78
2020	CISPC-11	42	33	12	8	2	2	2	78	10	52
2020	CISPC-12	73	23	4	0	0	0	0	96	0	26

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	36	26	22	5	0	6	5	70	6	78
2020	CISPC-11	35	19	27	8	0	6	6	61	9	52
2020	CISPC-12	38	38	12	0	0	8	4	87	0	26
2019	CISPC	33	37	11	4	7	7	2	77	12	57
2019	CISPC-11	28	33	15	5	8	8	3	69	14	39
2019	CISPC-12	41	47	0	0	6	6	0	94	6	17
2018	CISPC	24	45	18	8	0	3	3	72	8	38
2017	CISPC	37	44	2	7	2	7	0	87	10	41
2017	CISPC-11	33	50	0	4	4	8	0	91	9	24
2017	CISPC-12	47	40	7	6	0	0	0	87	6	15
2014	CISPC	31	38	21	3	0	3	3	74	4	29
2014	CISPC-12	25	50	19	0	0	6	0	80	0	16

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	31	37	17	9	5	1	0	69	14	78
2020	CISPC-11	21	35	23	13	6	2	0	57	20	52
2020	CISPC-12	50	42	4	0	4	0	0	92	4	26
2019	CISPC	28	33	19	7	9	2	3	64	16	58
2019	CISPC-11	26	31	18	8	13	3	3	59	22	39
2019	CISPC-12	33	33	22	6	0	0	6	71	6	18
2018	CISPC	26	45	24	5	0	0	0	71	5	38
2017	CISPC	38	47	15	0	0	0	0	85	0	40
2017	CISPC-11	35	52	13	0	0	0	0	87	0	23
2017	CISPC-12	47	34	19	0	0	0	0	81	0	15
2014	CISPC	45	41	3	7	0	3	0	89	7	29
2014	CISPC-12	63	25	6	6	0	0	0	88	6	16

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	23	35	34	8	0	0	58	8	77
2020	CISPC-11	24	31	35	10	0	0	55	10	51
2020	CISPC-12	23	42	31	4	0	0	65	4	26
2019	CISPC	17	45	24	7	7	0	62	14	58
2019	CISPC-11	18	44	23	5	10	0	62	15	39
2019	CISPC-12	17	44	28	11	0	0	61	11	18
2018	CISPC	26	39	24	8	0	3	68	8	38

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	18	26	22	13	6	14	1	52	23	78
2020	CISPC-11	12	23	23	15	8	17	2	43	29	52
2020	CISPC-12	31	31	19	8	4	8	0	67	13	26
2019	CISPC	12	14	29	14	14	14	3	31	33	58
2019	CISPC-11	8	13	28	10	15	21	5	28	34	39
2019	CISPC-12	22	11	33	22	11	0	0	33	33	18
2018	CISPC	13	29	21	13	8	16	0	50	25	38
2017	CISPC	5	25	20	18	10	20	3	39	35	40
2017	CISPC-11	9	17	17	17	9	26	4	38	38	23
2017	CISPC-12	0	27	27	20	13	13	0	31	38	15
2014	CISPC	24	31	14	7	7	14	3	67	17	29
2014	CISPC-12	19	44	6	6	0	19	6	83	8	16

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	45	49	4	3	94	3	78
2020	CISPC-11	48	46	4	2	94	2	52
2020	CISPC-12	38	54	4	4	92	4	26

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	53	35	6	6	0	87	6	78
2020	CISPC-11	50	33	8	10	0	83	10	52
2020	CISPC-12	58	38	4	0	0	96	0	26
2019	CISPC	57	29	5	5	4	86	9	56
2019	CISPC-11	54	24	8	8	5	78	14	37
2019	CISPC-12	67	33	0	0	0	100	0	18
2017	CISPC	56	32	2	7	2	88	10	41
2017	CISPC-11	42	42	4	8	4	83	13	24
2017	CISPC-12	74	20	0	6	0	94	6	15
2014	CISPC	62	28	3	7	0	90	7	29
2014	CISPC-12	69	31	0	0	0	100	0	16

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	55	33	9	3	0	88	3	78
2020	CISPC-11	50	35	12	4	0	85	4	52
2020	CISPC-12	65	31	4	0	0	96	0	26
2019	CISPC	52	36	7	5	0	88	5	58
2019	CISPC-11	44	44	10	3	0	87	3	39
2019	CISPC-12	72	17	0	11	0	89	11	18
2017	CISPC	60	30	5	3	3	90	5	40
2017	CISPC-11	52	30	9	4	4	83	9	23
2017	CISPC-12	67	33	0	0	0	100	0	15
2014	CISPC	59	38	3	0	0	97	0	29
2014	CISPC-12	56	44	0	0	0	100	0	16

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	78	17	3	3	0	95	3	78
2020	CISPC-11	79	15	2	4	0	94	4	52
2020	CISPC-12	77	19	4	0	0	96	0	26
2017	CISPC	78	10	5	5	2	88	7	41
2017	CISPC-11	83	8	4	0	4	92	4	24
2017	CISPC-12	73	13	7	7	0	87	7	15
2014	CISPC	76	21	0	3	0	97	3	29
2014	CISPC-12	75	19	0	6	0	94	6	16

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	21	28	23	17	9	3	50	26	78
2020	CISPC-11	27	27	21	12	10	4	56	22	52
2020	CISPC-12	8	31	27	27	8	0	38	35	26
2019	CISPC	19	28	34	10	7	2	47	18	58
2019	CISPC-11	23	33	33	5	3	3	58	8	39
2019	CISPC-12	11	17	33	22	17	0	28	39	18

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CISPC	14	86	58

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	9	14	15	6	3	41	12	49	19	78
2020	CISPC-11	4	12	15	8	2	46	13	38	24	52
2020	CISPC-12	19	19	15	4	4	31	8	63	13	26
2019	CISPC	12	9	17	5	7	40	10	41	24	58
2019	CISPC-11	10	8	13	5	5	46	13	44	25	39
2019	CISPC-12	17	6	28	6	11	28	6	33	25	18
2018	CISPC	13	8	29	5	0	32	13	38	10	38
2017	CISPC	10	12	22	5	2	39	10	43	14	41
2017	CISPC-11	4	8	21	4	4	42	17	30	20	24
2017	CISPC-12	20	13	26	7	0	34	0	50	10	15
2014	CISPC	10	24	14	7	0	38	7	62	12	29
2014	CISPC-12	13	38	6	13	0	31	0	73	18	16

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	17	42	18	5	3	15	70	9	78
2020	CISPC-11	15	37	17	6	2	23	68	10	52
2020	CISPC-12	19	54	19	4	4	0	73	8	26
2019	CISPC	29	36	16	5	3	10	73	10	58
2019	CISPC-11	28	33	15	8	3	13	71	12	39
2019	CISPC-12	33	39	17	0	6	6	76	6	18
2018	CISPC	24	45	18	3	0	11	76	3	38
2017	CISPC	29	39	22	2	2	5	72	5	41
2017	CISPC-11	33	29	25	0	4	8	68	5	24
2017	CISPC-12	13	60	19	7	0	0	74	7	15
2014	CISPC	18	48	10	0	0	24	87	0	29
2014	CISPC-12	19	50	6	0	0	25	92	0	16

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CISPC	6	94	78
2019	CISPC	9	91	58

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	6	16	12	1	3	55	8	59	10	77
2020	CISPC-11	4	10	12	2	4	59	10	44	19	51
2020	CISPC-12	12	27	12	0	0	46	4	77	0	26
2019	CISPC	10	9	21	2	2	47	10	44	8	58
2019	CISPC-11	10	8	18	3	3	46	13	44	13	39
2019	CISPC-12	11	11	28	0	0	44	6	44	0	18
2018	CISPC	11	14	24	0	0	35	16	50	0	37
2017	CISPC	5	15	7	0	0	66	7	73	0	41
2017	CISPC-11	4	8	4	0	0	71	13	75	0	24
2017	CISPC-12	7	20	13	0	0	60	0	67	0	15
2014	CISPC	7	21	17	0	0	55	0	61	0	29
2014	CISPC-12	6	38	13	0	0	44	0	78	0	16

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	19	41	12	8	3	18	73	13	78
2020	CISPC-11	17	35	13	8	2	25	69	13	52
2020	CISPC-12	23	54	8	8	4	4	80	12	26
2019	CISPC	29	33	21	5	2	10	69	8	58
2019	CISPC-11	31	28	23	5	3	10	66	9	39
2019	CISPC-12	28	44	17	6	0	6	76	6	18
2018	CISPC	27	35	19	0	0	19	77	0	37
2017	CISPC	29	37	10	5	0	20	82	6	41
2017	CISPC-11	29	33	17	0	0	21	79	0	24
2017	CISPC-12	27	40	0	13	0	20	84	16	15
2014	CISPC	28	34	4	0	0	34	94	0	29
2014	CISPC-12	31	38	0	0	0	31	100	0	16

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CISPC	3	97	78
2020	CISPC-11	4	96	52
2020	CISPC-12	0	100	26

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CISPC	13	87	78
2020	CISPC-11	12	88	52
2020	CISPC-12	15	85	26
2019	CISPC	16	84	58
2019	CISPC-11	10	90	39
2019	CISPC-12	28	72	18
2017	CISPC	14	86	41

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CISPC	50	50	10

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CISPC	80	20	10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	60	30	4	3	1	1	1	92	4	77
2020	CISPC-11	57	29	4	4	2	2	2	90	6	51
2020	CISPC-12	65	31	4	0	0	0	0	96	0	26

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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	22	45	10	15	6	1	68	22	78
2020	CISPC-11	23	48	8	12	8	2	73	20	52
2020	CISPC-12	19	38	15	23	4	0	58	27	26

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	44	41	8	8	85	8	78
2020	CISPC-11	46	38	10	6	85	6	52
2020	CISPC-12	38	46	4	12	85	12	26

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	38	38	10	10	3	77	13	78
2020	CISPC-11	44	33	10	12	2	77	13	52
2020	CISPC-12	27	50	12	8	4	77	12	26

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	37	40	18	5	77	5	78
2020	CISPC-11	37	37	21	6	73	6	52
2020	CISPC-12	38	46	12	4	85	4	26

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	49	36	9	3	1	3	88	3	78
2020	CISPC-11	46	35	10	4	2	4	86	4	52
2020	CISPC-12	54	38	8	0	0	0	92	0	26

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	63	19	8	4	6	88	4	78
2020	CISPC-11	56	17	12	6	10	81	6	52
2020	CISPC-12	77	23	0	0	0	100	0	26

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	49	34	8	5	1	1	1	85	7	77
2020	CISPC-11	43	31	12	8	2	2	2	78	10	51
2020	CISPC-12	62	38	0	0	0	0	0	100	0	26

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	64	23	5	4	3	1	88	6	78
2020	CISPC-11	58	27	6	6	4	0	85	10	52
2020	CISPC-12	77	15	4	0	0	4	96	0	26

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Total responses
2020	CISPC	76	17	6	1	94	78
2020	CISPC-11	69	21	10	0	90	52
2020	CISPC-12	88	8	0	4	100	26

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CISPC	98	2	57
2020	CISPC-11	97	3	31
2020	CISPC-12	100	0	26

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	13	36	25	13	11	4	50	24	56
2020	CISPC-11	7	43	13	13	17	7	54	32	30
2020	CISPC-12	19	27	38	12	4	0	46	15	26

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	37	53	4	6	0	90	6	78
2020	CISPC-11	35	50	6	10	0	85	10	52
2020	CISPC-12	42	58	0	0	0	100	0	26
2019	CISPC	40	41	10	9	0	81	9	58
2019	CISPC-11	36	38	13	13	0	74	13	39
2019	CISPC-12	50	44	6	0	0	94	0	18
2018	CISPC	41	46	11	3	0	86	3	37
2017	CISPC	46	34	10	7	2	82	8	41
2017	CISPC-11	50	25	13	8	4	78	9	24
2017	CISPC-12	34	53	7	7	0	87	7	15

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	46	29	13	5	6	76	12	78
2020	CISPC-11	46	21	17	8	8	67	15	52
2020	CISPC-12	46	46	4	0	4	92	4	26

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	55	31	8	4	1	1	87	5	78
2020	CISPC-11	56	27	10	4	2	2	84	6	52
2020	CISPC-12	54	38	4	4	0	0	92	4	26

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	23	39	19	14	4	0	62	18	77
2020	CISPC-11	23	38	17	19	2	0	62	21	52
2020	CISPC-12	24	40	24	4	8	0	64	12	25
2019	CISPC	17	41	19	14	9	0	59	22	58
2019	CISPC-11	21	38	18	15	8	0	59	23	39
2019	CISPC-12	11	44	22	11	11	0	56	22	18
2018	CISPC	16	45	16	13	11	0	61	24	38
2017	CISPC	19	29	15	20	14	2	50	35	41
2017	CISPC-11	25	33	8	17	13	4	61	30	24
2017	CISPC-12	7	20	27	27	19	0	27	46	15

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	18	58	11	11	0	4	78	11	57
2020	CISPC-11	13	48	13	19	0	6	66	21	31
2020	CISPC-12	23	69	8	0	0	0	92	0	26
2019	CISPC	21	45	17	7	2	7	72	10	42
2019	CISPC-11	12	42	19	12	4	12	61	17	26
2019	CISPC-12	38	50	13	0	0	0	88	0	16

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	58	18	8	4	4	9	83	8	78
2020	CISPC-11	54	15	12	4	4	12	78	9	52
2020	CISPC-12	65	23	0	4	4	4	92	8	26

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	56	26	14	1	3	0	82	4	78
2020	CISPC-11	58	25	13	2	2	0	83	4	52
2020	CISPC-12	54	27	15	0	4	0	81	4	26
2019	CISPC	45	36	7	10	2	0	81	12	58
2019	CISPC-11	51	33	5	8	3	0	85	10	39
2019	CISPC-12	28	44	11	17	0	0	72	17	18
2018	CISPC	63	18	13	3	3	0	82	5	38
2017	CISPC	66	22	7	2	0	2	90	3	41
2017	CISPC-11	63	25	8	0	0	4	91	0	24
2017	CISPC-12	67	19	7	7	0	0	87	7	15

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	12	9	24	38	17	21	55	78
2020	CISPC-11	15	10	27	31	17	25	48	52
2020	CISPC-12	4	8	19	54	15	12	69	26
2019	CISPC	5	17	40	16	22	22	38	58
2019	CISPC-11	8	21	41	13	18	28	31	39
2019	CISPC-12	0	11	33	22	33	11	56	18
2018	CISPC	5	24	29	24	18	29	42	38
2017	CISPC	12	19	34	12	22	31	34	41
2017	CISPC-11	13	17	33	13	25	29	38	24
2017	CISPC-12	0	26	40	13	20	26	34	15

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	14	17	29	27	13	31	40	77
2020	CISPC-11	20	14	29	25	12	33	37	51
2020	CISPC-12	4	23	27	31	15	27	46	26
2019	CISPC	7	28	33	19	14	34	33	58
2019	CISPC-11	10	26	33	18	13	36	31	39
2019	CISPC-12	0	33	28	22	17	33	39	18
2018	CISPC	5	26	42	16	11	32	26	38
2017	CISPC	12	27	39	15	7	39	22	41
2017	CISPC-11	17	21	38	21	4	38	25	24
2017	CISPC-12	0	34	46	7	13	34	20	15

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	13	16	19	31	21	29	52	77
2020	CISPC-11	16	20	24	24	18	35	41	51
2020	CISPC-12	8	8	12	46	27	15	73	26
2019	CISPC	12	17	24	29	17	29	47	58
2019	CISPC-11	18	21	21	21	21	38	41	39
2019	CISPC-12	0	11	28	50	11	11	61	18
2018	CISPC	8	29	24	16	24	37	39	38
2017	CISPC	7	29	37	12	15	37	27	41
2017	CISPC-11	8	42	29	4	17	50	21	24
2017	CISPC-12	0	13	47	26	13	13	40	15

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	17	13	26	32	12	30	44	77
2020	CISPC-11	20	18	27	29	6	37	35	51
2020	CISPC-12	12	4	23	38	23	15	62	26
2019	CISPC	21	29	19	16	16	50	31	58
2019	CISPC-11	31	26	21	8	15	56	23	39
2019	CISPC-12	0	33	17	33	17	33	50	18
2018	CISPC	16	30	27	14	14	46	27	37
2017	CISPC	17	39	20	12	12	56	24	41
2017	CISPC-11	21	38	21	8	13	58	21	24
2017	CISPC-12	7	40	20	19	13	47	33	15

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	13	25	22	23	16	1	38	39	77
2020	CISPC-11	16	27	24	18	14	2	44	32	51
2020	CISPC-12	8	19	19	35	19	0	27	54	26
2019	CISPC	9	35	28	16	12	0	44	28	57
2019	CISPC-11	13	37	32	5	13	0	50	18	38
2019	CISPC-12	0	28	22	39	11	0	28	50	18
2018	CISPC	18	24	29	16	13	0	42	29	38
2017	CISPC	14	25	27	17	17	0	39	34	41
2017	CISPC-11	21	21	29	8	21	0	42	29	24
2017	CISPC-12	0	34	27	27	13	0	34	40	15

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	27	19	19	14	13	6	50	29	77
2020	CISPC-11	25	23	19	12	12	10	53	26	52
2020	CISPC-12	32	12	20	20	16	0	44	36	25

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	25	32	32	9	1	57	10	77
2020	CISPC-11	21	37	29	12	2	58	13	52
2020	CISPC-12	32	24	40	4	0	56	4	25
2019	CISPC	17	29	33	17	3	47	21	58
2019	CISPC-11	15	31	33	18	3	46	21	39
2019	CISPC-12	22	22	33	17	6	44	22	18
2018	CISPC	18	32	39	11	0	50	11	38
2017	CISPC	14	44	19	15	7	59	22	41
2017	CISPC-11	21	42	21	13	4	63	17	24
2017	CISPC-12	0	47	19	20	13	47	34	15

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	10	21	34	29	6	31	35	77
2020	CISPC-11	10	29	27	27	8	38	35	52
2020	CISPC-12	12	4	48	32	4	16	36	25
2019	CISPC	5	31	26	28	10	36	38	58
2019	CISPC-11	5	36	26	26	8	41	33	39
2019	CISPC-12	6	17	28	33	17	22	50	18
2018	CISPC	5	34	26	26	8	39	34	38
2017	CISPC	10	15	27	34	15	24	49	41
2017	CISPC-11	13	21	21	29	17	33	46	24
2017	CISPC-12	0	7	34	46	13	7	60	15

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	20	28	24	24	5	47	29	76
2020	CISPC-11	24	33	18	18	8	57	25	51
2020	CISPC-12	12	16	36	36	0	28	36	25
2019	CISPC	10	29	24	28	9	40	36	58
2019	CISPC-11	8	36	23	26	8	44	33	39
2019	CISPC-12	17	11	28	33	11	28	44	18
2018	CISPC	16	24	26	29	5	39	34	38
2017	CISPC	14	20	32	27	7	34	34	41
2017	CISPC-11	17	25	25	29	4	42	33	24
2017	CISPC-12	7	13	40	27	13	20	40	15

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	45	30	10	12	3	75	14	77
2020	CISPC-11	50	27	10	10	4	77	13	52
2020	CISPC-12	36	36	12	16	0	72	16	25
2019	CISPC	40	24	22	7	7	64	14	58
2019	CISPC-11	41	26	21	8	5	67	13	39
2019	CISPC-12	33	22	28	6	11	56	17	18

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	27	32	27	8	4	1	61	12	77
2020	CISPC-11	31	21	31	10	6	2	53	16	52
2020	CISPC-12	20	56	20	4	0	0	76	4	25

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	31	32	22	10	4	64	14	77
2020	CISPC-11	40	25	25	8	2	65	10	52
2020	CISPC-12	12	48	16	16	8	60	24	25
2019	CISPC	36	29	17	9	9	66	17	58
2019	CISPC-11	36	36	21	5	3	72	8	39
2019	CISPC-12	33	17	11	17	22	50	39	18
2018	CISPC	34	32	13	16	5	66	21	38
2017	CISPC	44	29	10	12	5	73	17	41
2017	CISPC-11	46	38	0	13	4	83	17	24
2017	CISPC-12	33	20	27	13	7	53	20	15

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	53	32	10	1	1	1	88	1	77
2020	CISPC-11	47	37	12	2	2	0	86	2	51
2020	CISPC-12	65	23	8	0	0	4	92	0	26
2019	CISPC	71	17	3	7	0	2	89	7	58
2019	CISPC-11	69	21	0	10	0	0	90	10	39
2019	CISPC-12	72	11	11	0	0	6	88	0	18
2018	CISPC	63	29	8	0	0	0	92	0	38
2017	CISPC	73	15	10	2	0	0	88	2	41
2017	CISPC-11	67	21	8	4	0	0	88	4	24
2017	CISPC-12	80	7	13	0	0	0	87	0	15

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	41	45	12	1	1	86	3	76
2020	CISPC-11	37	43	16	2	2	80	4	51
2020	CISPC-12	48	48	4	0	0	96	0	25

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	82	8	4	0	1	1	4	95	1	77
2020	CISPC-11	84	2	6	0	2	2	4	92	2	51
2020	CISPC-12	77	19	0	0	0	0	4	100	0	26
2019	CISPC	78	12	0	2	0	0	9	98	2	58
2019	CISPC-11	79	13	0	3	0	0	5	97	3	39
2019	CISPC-12	72	11	0	0	0	0	17	100	0	18
2018	CISPC	87	8	5	0	0	0	0	95	0	38

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	87	4	5	0	0	1	3	95	0	77
2020	CISPC-11	84	6	4	0	0	2	4	96	0	51
2020	CISPC-12	92	0	8	0	0	0	0	92	0	26
2019	CISPC	72	9	7	3	3	3	2	85	7	58
2019	CISPC-11	79	8	5	3	3	3	0	89	5	39
2019	CISPC-12	56	11	11	6	6	6	6	75	13	18
2018	CISPC	82	8	0	0	5	0	5	94	6	38
2017	CISPC	81	14	0	5	0	0	0	95	5	41
2017	CISPC-11	88	8	0	4	0	0	0	96	4	24
2017	CISPC-12	74	19	0	7	0	0	0	93	7	15

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	66	25	5	3	0	1	0	92	3	76
2020	CISPC-11	61	27	6	4	0	2	0	90	4	51
2020	CISPC-12	76	20	4	0	0	0	0	96	0	25
2019	CISPC	50	33	9	3	5	0	0	83	9	58
2019	CISPC-11	51	36	5	5	3	0	0	87	8	39
2019	CISPC-12	50	22	17	0	11	0	0	72	11	18
2018	CISPC	45	42	5	3	3	0	3	89	5	38
2017	CISPC	66	25	7	2	0	0	0	90	2	41
2017	CISPC-11	63	25	13	0	0	0	0	88	0	24
2017	CISPC-12	73	20	0	7	0	0	0	93	7	15

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	64	22	12	0	1	0	87	1	76
2020	CISPC-11	68	18	12	0	2	0	86	2	50
2020	CISPC-12	58	31	12	0	0	0	88	0	26
2019	CISPC	60	18	9	9	4	2	79	13	57
2019	CISPC-11	68	18	3	5	3	3	89	8	38
2019	CISPC-12	39	17	22	17	6	0	56	22	18
2018	CISPC	55	29	11	3	3	0	84	5	38
2017	CISPC	63	20	5	12	0	0	83	12	40
2017	CISPC-11	63	25	8	4	0	0	88	4	24
2017	CISPC-12	58	14	0	28	0	0	72	28	14

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	55	28	5	1	3	8	90	4	75
2020	CISPC-11	63	20	2	0	2	12	95	2	49
2020	CISPC-12	38	42	12	4	4	0	81	8	26
2019	CISPC	49	26	9	4	5	7	81	9	57
2019	CISPC-11	55	21	5	5	3	11	85	9	38
2019	CISPC-12	39	33	17	0	11	0	72	11	18
2018	CISPC	32	45	5	5	0	13	88	6	38
2017	CISPC	51	27	14	2	0	5	82	3	41
2017	CISPC-11	63	21	13	0	0	4	87	0	24
2017	CISPC-12	40	40	19	0	0	0	81	0	15

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	73	17	5	4	0	1	91	4	78
2020	CISPC-11	71	17	6	4	0	2	90	4	52
2020	CISPC-12	77	15	4	4	0	0	92	4	26
2019	CISPC	67	21	2	5	2	4	91	7	57
2019	CISPC-11	71	21	0	3	0	5	97	3	38
2019	CISPC-12	56	22	6	11	6	0	78	17	18
2018	CISPC	64	25	6	6	0	0	89	6	36
2017	CISPC	75	12	12	0	0	0	88	0	41
2017	CISPC-11	58	21	21	0	0	0	79	0	24
2017	CISPC-12	100	0	0	0	0	0	100	0	15

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	68	18	9	3	1	1	0	87	4	77
2020	CISPC-11	65	16	12	4	2	2	0	82	6	51
2020	CISPC-12	73	23	4	0	0	0	0	96	0	26
2019	CISPC	69	21	5	0	3	0	2	91	4	58
2019	CISPC-11	72	15	8	0	5	0	0	87	5	39
2019	CISPC-12	61	33	0	0	0	0	6	100	0	18
2018	CISPC	68	18	8	0	3	0	3	89	3	38
2017	CISPC	68	25	2	2	0	0	2	95	3	41
2017	CISPC-11	71	21	4	0	0	0	4	96	0	24
2017	CISPC-12	66	27	0	7	0	0	0	93	7	15

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	56	22	9	12	1	78	13	78
2020	CISPC-11	52	23	10	13	2	75	15	52
2020	CISPC-12	65	19	8	8	0	85	8	26
2019	CISPC	69	19	5	2	5	88	7	58
2019	CISPC-11	67	21	8	3	3	87	5	39
2019	CISPC-12	72	17	0	0	11	89	11	18
2018	CISPC	43	41	11	5	0	84	5	37
2017	CISPC	61	20	14	2	2	81	5	41
2017	CISPC-11	67	21	13	0	0	88	0	24
2017	CISPC-12	60	20	7	7	7	80	13	15

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	37	41	17	5	78	5	76
2020	CISPC-11	38	36	18	8	74	8	50
2020	CISPC-12	35	50	15	0	85	0	26

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	8	23	40	24	5	31	29	78
2020	CISPC-11	8	25	42	21	4	33	25	52
2020	CISPC-12	8	19	35	31	8	27	38	26
2019	CISPC	5	26	43	21	5	31	26	58
2019	CISPC-11	8	31	44	15	3	38	18	39
2019	CISPC-12	0	17	39	33	11	17	44	18
2018	CISPC	5	32	37	13	13	37	26	38
2017	CISPC	5	29	37	19	10	34	29	41
2017	CISPC-11	4	33	42	13	8	38	21	24
2017	CISPC-12	0	27	27	33	13	27	46	15

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	17	33	31	12	8	19	50	78
2020	CISPC-11	15	31	33	13	8	21	46	52
2020	CISPC-12	19	38	27	8	8	15	58	26
2019	CISPC	14	26	42	14	4	18	40	57
2019	CISPC-11	10	26	44	15	5	21	36	39
2019	CISPC-12	24	29	35	12	0	12	53	17
2018	CISPC	16	32	42	3	8	11	47	38
2017	CISPC	7	44	34	12	2	14	51	41
2017	CISPC-11	4	38	38	21	0	21	42	24
2017	CISPC-12	13	54	34	0	0	0	66	15

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	9	72	19	89	11	78
2020	CISPC-11	10	69	21	88	12	52
2020	CISPC-12	8	77	15	91	9	26

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CISPC	51	21	12	9	1	0	6	77	11	78
2020	CISPC-11	48	23	15	8	0	0	6	76	8	52
2020	CISPC-12	58	15	4	12	4	0	8	79	17	26
2019	CISPC	54	12	14	5	9	0	5	70	15	57
2019	CISPC-11	54	10	15	3	10	0	8	69	14	39
2019	CISPC-12	53	18	12	12	6	0	0	71	18	17
2018	CISPC	68	11	3	0	5	3	11	91	6	38

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - CISPC

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Question 89. Were the requests for workplace accommodation measures related to a disability?

Question 90. Were any workplace accommodation measures implemented?

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.