2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - BI

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	41	41	10	7	2	82	9	2024
2020	BI-01	37	41	14	5	5	77	9	21
2020	BI-02	38	44	10	7	1	82	8	551
2020	BI-03	42	39	10	7	2	81	9	750
2020	BI-04	42	41	8	6	3	83	9	503
2020	BI-05	43	42	8	6	1	85	7	173
2019	BI	40	42	9	5	3	82	8	1909
2019	BI-01	54	40	0	0	6	94	6	13
2019	BI-02	39	41	10	6	4	80	10	499
2019	BI-03	41	44	8	4	2	85	6	687
2019	BI-04	41	40	10	6	3	81	9	488
2019	BI-05	44	41	9	5	1	85	6	164
2018	BI	35	47	8	6	3	82	9	1804
2018	BI-01	35	53	0	12	0	88	12	17
2018	BI-02	32	48	9	8	4	79	12	485
2018	BI-03	36	48	8	6	2	84	8	689
2018	BI-04	36	47	9	4	4	83	8	425
2018	BI-05	43	41	5	9	3	84	11	148
2017	BI	37	45	8	7	2	83	9	1840
2017	BI-01	46	37	17	0	0	83	0	25
2017	BI-02	39	43	8	7	3	82	10	462
2017	BI-03	38	45	9	6	2	83	8	711
2017	BI-04	32	49	9	8	2	81	10	466
2017	BI-05	47	42	3	7	1	89	8	142
2014	BI	28	49	10	8	4	78	12	2207
2014	BI-01	48	39	4	4	4	88	8	22
2014	BI-02	28	50	10	7	5	78	12	562
2014	BI-03	28	48	10	9	5	76	13	849
2014	BI-04	28	50	10	8	4	78	12	562
2014	BI-05	36	50	8	5	2	86	6	172

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	37	38	12	9	4	0	75	13	2016
2020	BI-01	28	54	5	13	0	0	82	13	21
2020	BI-02	35	40	14	7	4	0	75	11	550
2020	BI-03	41	34	13	8	4	0	74	13	748
2020	BI-04	33	42	10	11	4	0	75	15	499
2020	BI-05	38	42	10	8	2	0	80	10	173
2019	BI	34	39	13	9	5	0	73	14	1909
2019	BI-01	52	27	16	0	6	0	79	6	13
2019	BI-02	32	39	14	8	6	0	72	14	500
2019	BI-03	35	38	13	10	4	0	73	14	685
2019	BI-04	33	39	13	10	5	0	72	15	487
2019	BI-05	41	36	13	7	3	0	77	10	166
2018	BI	29	41	14	11	5	0	70	16	1822
2018	BI-01	37	30	11	22	0	0	67	22	17
2018	BI-02	28	43	12	11	6	0	71	17	488
2018	BI-03	28	41	15	11	5	0	69	16	695
2018	BI-04	29	40	15	9	6	0	70	16	427
2018	BI-05	34	39	11	11	4	0	74	15	154
2017	BI	29	40	12	12	6	0	69	18	1839
2017	BI-01	39	41	12	7	0	0	80	7	25
2017	BI-02	28	40	14	10	8	0	67	18	461
2017	BI-03	31	38	11	13	6	1	70	18	711
2017	BI-04	26	43	13	12	6	0	69	19	466
2017	BI-05	35	42	9	11	3	0	77	14	142

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	53	35	8	3	1	88	4	2009
2020	BI-01	37	45	18	0	0	82	0	21
2020	BI-02	47	40	9	2	1	87	4	548
2020	BI-03	55	32	9	3	1	87	4	746
2020	BI-04	55	34	7	3	2	89	4	498
2020	BI-05	60	28	7	4	1	88	5	172
2019	BI	54	34	7	3	1	88	4	1901
2019	BI-01	72	28	0	0	0	100	0	13
2019	BI-02	49	36	9	3	2	85	5	498
2019	BI-03	54	34	6	4	1	89	5	681
2019	BI-04	57	33	7	2	1	90	3	486
2019	BI-05	62	30	6	2	0	92	2	165
2018	BI	49	38	9	3	1	87	4	1811
2018	BI-01	50	45	5	0	0	95	0	17
2018	BI-02	43	42	8	4	2	86	5	487
2018	BI-03	48	39	9	3	1	87	4	692
2018	BI-04	52	37	9	2	0	89	2	421
2018	BI-05	62	27	6	4	1	89	5	153
2017	BI	55	35	8	2	1	89	3	1836
2017	BI-01	63	37	0	0	0	100	0	25
2017	BI-02	52	37	7	2	2	89	4	462
2017	BI-03	53	36	8	3	1	89	4	707
2017	BI-04	55	34	8	3	0	89	3	466
2017	BI-05	66	25	6	2	0	92	2	142
2014	BI	56	33	7	3	1	89	4	2204
2014	BI-01	74	18	4	4	0	92	4	22
2014	BI-02	51	37	8	3	1	88	4	561
2014	BI-03	56	32	7	3	1	88	5	849
2014	BI-04	58	31	7	3	1	89	4	560
2014	BI-05	61	32	3	3	1	93	4	172

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	47	38	9	5	1	0	85	6	2018
2020	BI-01	50	27	23	0	0	0	77	0	21
2020	BI-02	46	39	9	5	1	0	85	6	551
2020	BI-03	49	36	9	5	1	0	85	6	748
2020	BI-04	47	40	7	5	2	0	86	7	501
2020	BI-05	45	35	12	6	2	0	80	8	172
2019	BI	46	40	8	5	1	0	86	6	1912
2019	BI-01	52	42	6	0	0	0	94	0	13
2019	BI-02	48	36	9	6	1	1	84	7	501
2019	BI-03	48	40	6	5	1	0	89	5	687
2019	BI-04	44	42	9	4	1	0	86	5	487
2019	BI-05	43	43	10	4	0	0	86	4	166
2018	BI	40	45	8	5	2	0	85	7	1817
2018	BI-01	42	53	5	0	0	0	95	0	17
2018	BI-02	38	45	9	5	3	0	83	8	487
2018	BI-03	42	45	7	5	1	0	87	6	693
2018	BI-04	38	45	10	6	1	0	83	7	426
2018	BI-05	43	40	8	8	1	0	84	8	153
2017	BI	43	42	9	4	2	0	85	6	1831
2017	BI-01	56	36	8	0	0	0	92	0	25
2017	BI-02	45	42	7	5	2	0	86	7	459
2017	BI-03	45	40	8	5	1	0	85	6	706
2017	BI-04	36	46	13	3	1	0	83	5	466
2017	BI-05	48	37	10	5	0	0	85	5	141
2014	BI	38	42	10	6	3	0	80	9	2206
2014	BI-01	49	48	0	0	4	0	96	4	22
2014	BI-02	36	44	12	6	2	0	80	8	562
2014	BI-03	38	42	10	6	4	0	80	10	848
2014	BI-04	38	43	10	6	3	0	81	9	562
2014	BI-05	40	44	8	6	2	1	84	7	172

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	43	36	12	5	3	0	79	8	2009
2020	BI-01	60	30	10	0	0	0	90	0	20
2020	BI-02	46	34	14	4	2	0	80	6	548
2020	BI-03	45	34	12	6	3	0	80	8	747
2020	BI-04	40	39	12	6	3	1	79	9	495
2020	BI-05	39	40	11	7	2	0	80	10	173
2019	BI	39	36	15	6	3	0	76	9	1911
2019	BI-01	45	40	9	0	6	0	85	6	13
2019	BI-02	41	34	15	5	4	1	76	9	500
2019	BI-03	39	39	13	6	2	1	79	9	685
2019	BI-04	36	34	20	7	3	0	71	10	489
2019	BI-05	41	38	13	6	2	0	79	8	166
2018	BI	34	37	17	8	3	0	72	11	1820
2018	BI-01	32	52	12	5	0	0	83	5	17
2018	BI-02	36	36	17	7	3	0	73	10	491
2018	BI-03	35	37	16	9	3	0	72	12	691
2018	BI-04	31	38	20	6	4	0	70	10	426
2018	BI-05	36	39	13	8	3	1	76	11	154
2017	BI	32	40	16	8	4	0	72	12	1833
2017	BI-01	35	45	12	7	0	0	81	7	25
2017	BI-02	34	40	15	8	3	0	74	11	459
2017	BI-03	32	40	15	8	5	0	72	13	710
2017	BI-04	29	39	21	7	3	1	69	11	465
2017	BI-05	33	46	13	4	3	1	80	7	141
2014	BI	23	39	18	13	6	1	62	19	2207
2014	BI-01	40	40	8	8	4	0	80	12	22
2014	BI-02	22	37	20	14	6	1	60	20	562
2014	BI-03	23	38	17	15	7	1	61	22	848
2014	BI-04	24	42	19	10	5	1	66	15	562
2014	BI-05	25	45	17	9	4	1	70	13	172

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	40	38	13	7	3	0	0	78	9	2002
2020	BI-01	50	35	10	5	0	0	0	85	5	20
2020	BI-02	42	38	13	5	2	0	0	80	7	546
2020	BI-03	41	35	13	7	3	0	0	77	10	744
2020	BI-04	36	42	12	6	4	0	0	78	10	494
2020	BI-05	37	37	14	10	2	0	0	74	11	172
2019	BI	34	42	14	7	4	0	0	76	11	1897
2019	BI-01	45	40	9	6	0	0	0	85	6	13
2019	BI-02	36	39	13	7	4	0	0	76	11	497
2019	BI-03	34	43	12	7	3	0	0	78	10	684
2019	BI-04	31	42	16	7	4	0	0	73	11	482
2019	BI-05	35	39	17	7	2	0	1	75	9	163
2018	BI	31	42	15	9	3	0	0	73	12	1805
2018	BI-01	25	45	18	12	0	0	0	71	12	17
2018	BI-02	31	43	15	8	3	1	0	74	11	490
2018	BI-03	32	41	14	10	3	0	0	73	13	685
2018	BI-04	29	42	16	9	4	0	0	71	13	419
2018	BI-05	35	41	14	8	3	1	0	76	10	154
2017	BI	29	43	15	9	4	0	0	72	13	1838
2017	BI-01	27	57	9	7	0	0	0	84	7	25
2017	BI-02	30	43	13	9	4	0	0	74	13	460
2017	BI-03	30	42	13	10	4	0	0	72	14	711
2017	BI-04	25	44	19	10	3	0	0	69	12	467
2017	BI-05	33	45	15	4	3	0	0	78	7	142
2014	BI	22	39	17	15	7	0	0	61	22	2207
2014	BI-01	44	35	4	8	8	0	0	79	16	22
2014	BI-02	22	36	19	16	6	1	0	59	23	562
2014	BI-03	21	39	16	16	8	0	0	60	24	848
2014	BI-04	22	43	17	13	5	0	0	65	18	562
2014	BI-05	24	44	14	13	4	0	1	69	17	172

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	42	27	16	8	4	3	0	71	12	2013
2020	BI-01	55	20	20	5	0	0	0	74	5	20
2020	BI-02	39	26	19	9	3	4	0	68	13	548
2020	BI-03	46	27	13	7	4	3	0	75	11	746
2020	BI-04	41	27	16	7	5	4	0	71	12	500
2020	BI-05	40	26	17	9	5	2	0	68	15	173
2019	BI	37	29	17	9	4	3	0	69	13	1915
2019	BI-01	45	24	31	0	0	0	0	69	0	13
2019	BI-02	36	27	20	7	5	4	0	66	12	499
2019	BI-03	39	30	15	8	4	3	0	72	13	688
2019	BI-04	35	30	18	9	6	3	0	67	15	491
2019	BI-05	38	31	19	10	2	1	1	69	11	166
2018	BI	34	29	19	9	5	4	0	65	15	1818
2018	BI-01	49	17	24	10	0	0	0	66	10	17
2018	BI-02	33	29	17	10	6	5	0	66	16	491
2018	BI-03	36	29	19	9	4	3	0	67	13	692
2018	BI-04	31	29	20	10	5	4	1	63	16	425
2018	BI-05	40	26	18	10	4	1	1	67	15	153
2017	BI	32	31	16	11	5	4	0	66	17	1836
2017	BI-01	45	31	9	8	4	4	0	79	12	25
2017	BI-02	33	29	19	12	4	4	0	64	16	460
2017	BI-03	34	31	14	10	6	6	0	69	16	711
2017	BI-04	28	33	18	12	5	4	1	63	19	466
2017	BI-05	34	32	19	11	3	1	0	68	14	141
2014	BI	25	30	20	13	7	4	1	58	21	2207
2014	BI-01	61	22	0	8	4	4	0	87	13	22
2014	BI-02	23	33	19	13	9	4	0	58	22	562
2014	BI-03	25	27	21	13	8	5	1	55	22	849
2014	BI-04	25	32	18	15	5	4	1	60	21	562
2014	BI-05	25	33	23	9	6	4	1	60	16	171

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	54	27	11	4	2	0	1	82	6	2021
2020	BI-01	50	22	14	9	4	0	0	73	14	21
2020	BI-02	48	30	12	6	2	1	1	80	8	551
2020	BI-03	56	27	11	3	2	0	1	84	5	748
2020	BI-04	50	28	13	4	3	0	2	80	6	502
2020	BI-05	71	21	6	2	1	0	0	92	2	173
2019	BI	52	29	10	5	2	1	1	83	7	1911
2019	BI-01	54	23	6	9	0	0	9	84	10	13
2019	BI-02	47	29	12	7	2	1	1	78	10	498
2019	BI-03	56	26	11	4	1	1	1	83	6	686
2019	BI-04	50	32	10	4	2	1	2	84	6	490
2019	BI-05	64	27	3	4	1	0	0	91	5	166

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	49	31	9	7	3	0	0	81	10	2020
2020	BI-01	46	32	18	5	0	0	0	77	5	21
2020	BI-02	48	31	9	8	3	1	0	80	11	551
2020	BI-03	52	28	9	6	4	0	0	81	10	746
2020	BI-04	47	33	10	8	2	0	0	80	10	503
2020	BI-05	49	37	7	4	3	0	0	85	7	173
2019	BI	47	32	10	7	3	1	0	80	10	1909
2019	BI-01	69	23	9	0	0	0	0	91	0	13
2019	BI-02	48	32	9	7	3	1	1	82	9	499
2019	BI-03	45	32	11	7	3	1	0	78	11	686
2019	BI-04	49	31	9	8	3	0	0	81	11	487
2019	BI-05	44	39	8	7	2	0	0	83	9	166
2018	BI	43	33	10	8	4	1	0	77	12	1803
2018	BI-01	47	24	5	18	0	6	0	76	19	17
2018	BI-02	42	34	11	7	4	1	1	77	12	485
2018	BI-03	43	33	9	10	5	1	1	77	15	689
2018	BI-04	45	33	11	6	4	0	0	78	10	420
2018	BI-05	45	38	9	5	3	1	0	83	8	152
2017	BI	43	34	9	9	5	1	0	78	13	1837
2017	BI-01	56	31	5	8	0	0	0	87	8	25
2017	BI-02	42	33	10	9	5	1	0	75	14	460
2017	BI-03	44	34	8	10	4	1	0	78	14	709
2017	BI-04	43	36	9	7	5	0	0	79	12	467
2017	BI-05	44	38	8	6	4	0	0	82	10	142
2014	BI	40	36	9	9	4	1	0	76	14	2207
2014	BI-01	36	52	0	8	4	0	0	88	12	22
2014	BI-02	37	37	10	10	5	1	0	75	15	562
2014	BI-03	41	35	11	9	5	1	0	76	13	849
2014	BI-04	39	37	8	11	4	1	1	77	15	562
2014	BI-05	45	35	8	9	3	1	0	81	12	172

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	58	25	8	5	3	0	0	84	9	2022
2020	BI-01	59	18	14	9	0	0	0	77	9	21
2020	BI-02	59	26	7	6	3	0	0	85	8	550
2020	BI-03	61	25	7	4	4	0	0	85	8	749
2020	BI-04	57	24	10	4	4	0	1	82	8	503
2020	BI-05	51	30	8	8	2	0	0	81	10	173
2019	BI	54	29	8	5	3	0	0	84	8	1915
2019	BI-01	67	23	0	10	0	0	0	90	10	12
2019	BI-02	56	27	10	5	3	0	0	83	8	500
2019	BI-03	55	30	7	5	3	0	0	86	8	689
2019	BI-04	53	30	8	6	3	0	0	83	9	491
2019	BI-05	53	29	10	5	3	0	0	82	8	165
2018	BI	48	30	11	7	4	0	0	78	11	1808
2018	BI-01	58	18	0	18	0	6	0	81	19	17
2018	BI-02	49	29	11	7	3	0	0	79	11	488
2018	BI-03	49	30	9	7	4	1	0	80	11	690
2018	BI-04	48	29	13	6	4	0	0	77	10	421
2018	BI-05	47	28	10	11	4	0	1	75	15	152
2017	BI	50	28	8	8	5	1	0	79	13	1838
2017	BI-01	63	24	8	5	0	0	0	87	5	25
2017	BI-02	48	28	10	8	5	1	0	77	13	461
2017	BI-03	54	27	6	8	5	1	0	81	12	709
2017	BI-04	49	29	9	7	6	0	0	78	12	468
2017	BI-05	45	31	11	9	4	0	0	76	13	141
2014	BI	48	30	9	8	5	0	0	78	13	2207
2014	BI-01	70	22	0	0	8	0	0	92	8	22
2014	BI-02	44	34	10	7	5	0	0	78	12	561
2014	BI-03	50	29	9	8	5	0	0	79	12	849
2014	BI-04	48	28	9	10	5	0	1	77	14	563
2014	BI-05	49	31	10	9	1	0	0	80	10	172

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	35	32	13	6	4	9	0	74	11	2024
2020	BI-01	41	23	28	4	0	4	0	67	5	21
2020	BI-02	38	29	12	7	3	11	0	76	11	551
2020	BI-03	36	31	13	7	3	10	0	75	11	749
2020	BI-04	33	35	14	6	5	7	0	73	11	504
2020	BI-05	30	38	12	7	6	6	0	73	14	173
2019	BI	28	34	16	9	5	8	0	68	15	1908
2019	BI-01	20	25	25	6	0	25	0	60	8	13
2019	BI-02	32	33	14	7	4	10	0	72	12	500
2019	BI-03	30	36	14	8	4	8	0	72	13	686
2019	BI-04	24	31	21	10	6	8	0	60	17	490
2019	BI-05	26	36	15	13	6	5	0	65	20	163
2018	BI	25	33	19	8	6	9	0	64	15	1819
2018	BI-01	18	26	18	15	0	24	0	57	20	17
2018	BI-02	26	35	15	7	5	11	1	68	14	489
2018	BI-03	26	32	19	8	5	10	0	64	15	694
2018	BI-04	22	33	23	8	7	7	0	59	16	427
2018	BI-05	28	32	17	13	6	3	0	62	20	152
2017	BI	22	35	17	10	6	10	0	64	18	1835
2017	BI-01	21	40	19	4	0	17	0	73	5	25
2017	BI-02	25	35	19	7	6	10	0	66	14	459
2017	BI-03	23	38	14	9	5	12	0	68	16	708
2017	BI-04	19	32	19	12	8	10	0	57	22	468
2017	BI-05	24	31	19	19	5	1	0	56	24	142
2014	BI	21	33	18	10	6	11	0	62	18	2204
2014	BI-01	49	22	21	0	0	9	0	77	0	22
2014	BI-02	24	33	15	9	5	14	0	66	16	561
2014	BI-03	21	33	18	11	6	12	0	61	19	849
2014	BI-04	18	35	20	12	6	10	0	59	19	561
2014	BI-05	22	36	20	12	5	4	0	60	19	172

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	29	36	16	9	6	2	0	68	16	2012
2020	BI-01	50	22	23	4	0	0	0	73	4	21
2020	BI-02	32	36	14	10	4	4	0	70	15	546
2020	BI-03	29	36	16	8	7	2	0	67	16	746
2020	BI-04	29	36	18	9	6	2	0	66	15	502
2020	BI-05	25	43	14	13	5	0	0	68	18	171
2019	BI	22	36	18	14	7	3	0	60	22	1897
2019	BI-01	15	34	7	10	6	27	0	68	22	12
2019	BI-02	26	35	17	12	7	4	0	64	19	499
2019	BI-03	22	36	18	15	6	2	0	59	22	681
2019	BI-04	20	37	19	15	8	2	0	58	23	487
2019	BI-05	18	42	17	13	9	1	0	60	23	163
2018	BI	18	35	21	16	8	2	0	54	24	1815
2018	BI-01	11	25	29	29	5	0	0	37	34	17
2018	BI-02	21	33	20	14	7	4	1	57	22	490
2018	BI-03	17	37	21	16	7	2	0	55	24	689
2018	BI-04	15	35	24	17	9	1	0	50	26	427
2018	BI-05	17	39	15	20	9	0	0	56	29	152
2017	BI	17	36	21	15	8	3	0	54	24	1836
2017	BI-01	25	26	25	15	0	9	0	56	17	25
2017	BI-02	20	34	23	11	8	4	0	56	20	460
2017	BI-03	16	39	20	15	8	3	0	57	23	710
2017	BI-04	13	35	22	18	10	3	0	49	28	466
2017	BI-05	19	34	22	16	8	1	1	53	24	141
2014	BI	16	31	21	19	10	3	0	48	30	2206
2014	BI-01	45	21	13	16	4	0	0	66	21	22
2014	BI-02	16	29	21	20	10	4	0	47	31	562
2014	BI-03	15	32	19	19	11	4	0	49	31	847
2014	BI-04	15	33	21	19	9	2	0	50	29	562
2014	BI-05	20	30	24	19	6	1	0	50	25	172

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	19	33	19	15	7	6	0	56	24	2017
2020	BI-01	36	23	28	9	0	4	0	62	9	21
2020	BI-02	17	35	20	14	5	8	0	57	21	551
2020	BI-03	20	31	19	17	8	5	0	54	27	747
2020	BI-04	18	35	19	14	7	6	0	57	23	501
2020	BI-05	20	35	21	14	10	1	0	55	24	172
2019	BI	15	31	20	18	9	6	0	49	29	1898
2019	BI-01	7	20	33	9	6	25	0	36	19	13
2019	BI-02	16	32	20	15	9	9	0	52	26	497
2019	BI-03	15	31	18	19	10	6	1	50	31	684
2019	BI-04	16	29	23	17	9	6	0	48	28	487
2019	BI-05	11	35	20	24	9	1	0	47	32	162
2018	BI	11	28	23	21	10	6	0	42	34	1817
2018	BI-01	11	7	37	34	12	0	0	18	45	17
2018	BI-02	14	27	23	19	8	8	1	45	30	488
2018	BI-03	11	29	21	22	11	6	0	42	35	692
2018	BI-04	8	29	26	21	12	4	0	39	35	427
2018	BI-05	10	30	23	25	9	2	0	41	35	153
2017	BI	12	27	24	21	10	7	0	41	33	1837
2017	BI-01	7	39	25	20	0	9	0	50	22	25
2017	BI-02	15	25	23	18	9	10	0	44	30	460
2017	BI-03	11	26	23	21	10	8	0	40	34	710
2017	BI-04	10	26	25	22	10	6	0	39	35	466
2017	BI-05	12	29	25	22	10	1	1	42	33	142
2014	BI	9	26	23	22	13	7	0	38	38	2207
2014	BI-01	23	39	4	18	12	4	0	65	31	22
2014	BI-02	11	24	22	21	12	8	0	39	37	561
2014	BI-03	9	26	21	24	13	7	0	38	40	849
2014	BI-04	7	27	26	23	12	6	0	36	36	562
2014	BI-05	8	31	30	20	10	2	0	40	30	172

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	17	36	18	18	9	2	0	54	27	2022
2020	BI-01	46	14	28	4	4	4	0	62	9	21
2020	BI-02	20	37	15	17	8	3	0	59	26	551
2020	BI-03	16	36	18	18	10	1	0	53	29	748
2020	BI-04	14	35	21	18	9	2	0	50	28	503
2020	BI-05	20	36	19	15	10	0	0	56	25	173
2019	BI	12	31	20	21	12	3	0	45	35	1906
2019	BI-01	14	23	16	18	6	25	0	48	31	13
2019	BI-02	12	34	20	19	12	4	0	47	32	499
2019	BI-03	12	30	18	24	13	3	0	43	38	685
2019	BI-04	13	28	23	22	11	2	0	43	34	490
2019	BI-05	10	39	22	16	12	1	0	50	28	163
2018	BI	10	28	21	24	13	3	0	40	38	1818
2018	BI-01	6	17	42	19	16	0	0	23	35	17
2018	BI-02	10	29	21	25	11	4	1	40	38	490
2018	BI-03	10	29	19	24	15	3	0	40	40	693
2018	BI-04	11	27	24	21	16	2	0	38	37	425
2018	BI-05	13	34	19	23	9	2	0	48	32	153
2017	BI	10	30	20	23	13	4	0	42	38	1838
2017	BI-01	19	36	12	17	7	9	0	60	26	25
2017	BI-02	11	28	20	23	12	6	0	41	38	459
2017	BI-03	11	32	19	23	12	4	0	44	37	711
2017	BI-04	7	29	22	25	14	3	0	37	40	467
2017	BI-05	13	34	22	23	9	0	0	46	32	142
2014	BI	9	29	21	24	14	3	0	39	39	2207
2014	BI-01	36	22	8	22	8	4	0	60	32	22
2014	BI-02	11	26	21	24	14	3	0	39	40	562
2014	BI-03	8	27	22	25	14	4	0	37	40	848
2014	BI-04	8	31	21	25	14	2	0	39	40	562
2014	BI-05	12	38	21	18	10	1	0	50	29	172

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	33	38	13	11	4	0	0	71	16	2014
2020	BI-01	40	37	9	13	0	0	0	77	13	21
2020	BI-02	34	39	13	10	4	0	0	73	13	550
2020	BI-03	36	36	12	10	5	0	0	72	16	745
2020	BI-04	29	40	14	12	5	0	0	69	17	500
2020	BI-05	30	43	14	12	2	0	0	73	14	173
2019	BI	27	40	14	14	6	0	0	66	19	1908
2019	BI-01	45	25	25	0	6	0	0	70	6	13
2019	BI-02	27	42	12	13	4	0	0	70	18	498
2019	BI-03	29	38	15	12	6	1	0	67	17	684
2019	BI-04	21	40	15	16	7	0	0	62	23	490
2019	BI-05	30	40	11	14	6	0	0	70	20	165
2018	BI	23	37	19	13	8	0	0	60	22	1812
2018	BI-01	35	43	0	22	0	0	0	78	22	17
2018	BI-02	23	38	16	13	8	1	1	62	21	485
2018	BI-03	23	35	22	11	8	0	0	59	20	690
2018	BI-04	22	36	17	15	9	0	0	59	24	426
2018	BI-05	19	37	20	17	7	0	0	56	24	153
2017	BI	24	38	16	14	8	1	0	62	22	1839
2017	BI-01	35	43	13	8	0	0	0	79	8	25
2017	BI-02	25	38	14	13	9	1	0	64	22	461
2017	BI-03	25	36	16	15	7	1	0	62	22	710
2017	BI-04	20	37	19	14	9	0	0	58	23	467
2017	BI-05	24	42	13	16	5	0	0	66	21	142
2014	BI	19	37	18	17	10	0	0	56	26	2206
2014	BI-01	32	39	13	4	12	0	0	71	16	22
2014	BI-02	19	36	19	15	11	0	0	56	26	562
2014	BI-03	18	36	18	17	10	0	0	54	28	849
2014	BI-04	19	37	17	19	8	0	0	56	26	561
2014	BI-05	22	43	17	13	5	0	0	66	18	172

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	36	43	11	9	2	78	11	2013
2020	BI-01	32	36	27	0	5	68	5	21
2020	BI-02	34	45	9	9	2	79	12	549
2020	BI-03	38	41	10	8	3	79	11	746
2020	BI-04	37	41	11	9	2	78	11	499
2020	BI-05	34	44	12	8	2	78	10	173
2019	BI	33	43	11	9	3	77	12	1903
2019	BI-01	70	9	7	9	6	79	15	13
2019	BI-02	31	46	11	9	4	77	12	500
2019	BI-03	34	41	11	10	4	76	14	680
2019	BI-04	36	44	11	6	3	79	9	487
2019	BI-05	28	50	14	7	1	79	7	165
2018	BI	30	46	11	9	4	76	13	1814
2018	BI-01	37	39	6	12	6	76	18	17
2018	BI-02	27	50	8	11	4	76	15	486
2018	BI-03	31	45	11	9	4	77	13	693
2018	BI-04	33	41	13	8	3	75	12	424
2018	BI-05	31	47	11	8	3	78	11	153
2017	BI	31	45	10	10	4	77	14	1835
2017	BI-01	38	40	9	13	0	78	13	24
2017	BI-02	28	46	10	12	4	74	16	460
2017	BI-03	32	46	9	10	4	78	14	708
2017	BI-04	32	46	10	9	2	78	12	467
2017	BI-05	36	45	8	7	3	81	10	142

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	46	32	11	7	4	0	0	79	10	2011
2020	BI-01	41	36	18	5	0	0	0	77	5	21
2020	BI-02	47	31	10	7	4	0	0	79	11	549
2020	BI-03	47	33	10	6	4	0	0	80	10	743
2020	BI-04	45	32	12	7	3	0	0	78	10	502
2020	BI-05	44	34	10	8	4	0	0	78	12	171
2019	BI	44	34	10	7	4	0	1	79	11	1912
2019	BI-01	45	40	9	6	0	0	0	85	6	13
2019	BI-02	46	34	8	7	4	1	1	81	11	499
2019	BI-03	43	34	10	7	3	1	1	79	10	686
2019	BI-04	44	35	11	6	4	0	0	79	10	491
2019	BI-05	42	35	9	9	4	0	0	77	14	165
2018	BI	38	36	11	8	4	1	1	76	13	1811
2018	BI-01	32	38	12	12	0	7	0	74	13	16
2018	BI-02	38	36	12	8	3	1	1	76	12	488
2018	BI-03	38	37	10	9	5	1	1	76	14	691
2018	BI-04	39	38	11	8	4	0	0	76	12	422
2018	BI-05	38	36	12	9	4	0	1	75	13	153
2017	BI	40	36	10	9	5	1	0	76	14	1841
2017	BI-01	59	33	5	0	4	0	0	92	4	25
2017	BI-02	35	38	10	10	6	1	0	74	16	461
2017	BI-03	42	35	9	8	4	1	0	78	12	711
2017	BI-04	43	33	10	9	4	0	0	77	13	468
2017	BI-05	38	38	9	11	4	0	0	76	15	142
2014	BI	36	38	11	10	5	0	0	74	15	2208
2014	BI-01	39	44	8	0	8	0	0	84	8	22
2014	BI-02	31	40	11	12	5	0	1	72	17	562
2014	BI-03	37	38	11	8	5	0	0	76	13	849
2014	BI-04	38	36	11	9	5	0	1	75	14	563
2014	BI-05	37	41	10	11	1	0	1	78	12	172

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	32	43	12	11	2	1	76	13	2011
2020	BI-01	41	36	14	9	0	0	77	9	21
2020	BI-02	34	43	11	10	1	0	78	11	551
2020	BI-03	31	43	11	11	2	1	76	13	742
2020	BI-04	32	42	12	11	2	1	75	13	501
2020	BI-05	31	40	14	11	2	1	72	13	170
2019	BI	27	44	13	13	3	0	71	16	1906
2019	BI-01	54	25	16	0	6	0	79	6	13
2019	BI-02	28	44	11	15	2	0	72	17	500
2019	BI-03	29	44	12	11	3	0	73	14	685
2019	BI-04	21	45	15	15	3	1	67	18	485
2019	BI-05	27	42	16	11	4	0	69	15	165
2018	BI	22	50	11	13	3	1	72	17	1819
2018	BI-01	30	34	11	11	7	7	69	19	17
2018	BI-02	23	48	11	13	3	1	72	17	488
2018	BI-03	21	50	11	15	2	0	72	17	692
2018	BI-04	19	51	11	13	4	1	71	17	427
2018	BI-05	26	51	9	8	5	1	78	13	154
2017	BI	23	44	13	14	6	0	68	20	1837
2017	BI-01	44	35	9	8	4	0	80	12	25
2017	BI-02	22	45	13	15	5	0	67	20	458
2017	BI-03	24	43	12	14	6	0	68	20	711
2017	BI-04	19	45	15	14	7	0	64	21	468
2017	BI-05	25	49	8	14	4	0	74	18	142
2014	BI	18	41	15	18	7	0	59	26	2205
2014	BI-01	36	48	17	0	0	0	83	0	22
2014	BI-02	15	41	16	20	8	0	56	28	561
2014	BI-03	20	40	14	18	7	0	60	26	849
2014	BI-04	17	44	14	17	7	0	61	25	561
2014	BI-05	28	37	16	15	5	0	65	20	172

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	54	25	11	4	4	1	1	80	9	2019
2020	BI-01	45	32	18	5	0	0	0	77	5	21
2020	BI-02	55	23	11	4	4	2	1	81	9	550
2020	BI-03	56	25	10	4	4	1	0	82	8	747
2020	BI-04	52	24	12	5	4	1	2	78	9	503
2020	BI-05	55	26	11	5	2	0	1	82	7	172

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	21	36	20	13	8	2	0	58	21	2009
2020	BI-01	27	28	23	22	0	0	0	55	22	21
2020	BI-02	22	36	18	14	8	2	0	59	23	548
2020	BI-03	23	37	18	11	8	2	0	62	19	744
2020	BI-04	17	35	22	13	10	3	1	53	24	498
2020	BI-05	21	41	22	10	6	0	0	61	16	172
2019	BI	16	33	20	18	11	2	0	50	29	1912
2019	BI-01	7	40	16	9	6	23	0	61	19	13
2019	BI-02	19	31	19	16	12	2	0	52	29	500
2019	BI-03	16	34	19	18	9	3	0	52	28	688
2019	BI-04	13	30	22	21	12	2	0	44	33	489
2019	BI-05	16	44	18	15	7	1	0	60	22	164
2018	BI	16	33	20	19	11	2	0	50	30	1812
2018	BI-01	6	20	31	33	10	0	0	26	43	17
2018	BI-02	17	32	22	16	11	3	0	50	27	490
2018	BI-03	15	33	18	20	11	2	0	50	32	691
2018	BI-04	15	31	19	21	12	1	0	47	34	419
2018	BI-05	16	41	22	14	6	1	0	57	21	154
2017	BI	17	32	18	19	12	2	0	50	32	1840
2017	BI-01	11	31	28	17	4	9	0	47	22	25
2017	BI-02	20	32	15	17	14	3	0	53	32	461
2017	BI-03	18	33	16	19	12	2	0	52	31	711
2017	BI-04	11	29	22	23	13	2	0	41	36	467
2017	BI-05	18	38	20	17	6	1	0	57	23	142
2014	BI	13	30	19	21	15	2	0	45	36	2206
2014	BI-01	14	40	30	4	12	0	0	54	16	22
2014	BI-02	13	28	18	21	16	3	1	43	38	562
2014	BI-03	14	29	17	22	17	1	0	44	39	848
2014	BI-04	12	32	21	21	12	2	0	45	34	561
2014	BI-05	17	36	20	17	9	2	0	53	26	172

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	19	29	17	16	14	2	2	51	31	2020
2020	BI-01	22	18	23	23	14	0	0	41	36	21
2020	BI-02	17	30	18	17	14	3	1	49	32	549
2020	BI-03	22	30	17	13	14	2	2	54	28	748
2020	BI-04	18	26	19	17	17	2	2	45	35	503
2020	BI-05	22	39	11	16	9	1	2	63	26	173
2019	BI	16	28	16	19	18	2	1	46	38	1916
2019	BI-01	7	23	14	36	15	7	0	31	54	13
2019	BI-02	17	27	14	21	18	3	1	46	40	501
2019	BI-03	17	29	16	19	14	3	1	48	35	688
2019	BI-04	14	26	15	18	24	1	1	41	43	490
2019	BI-05	20	38	19	12	10	0	1	58	22	166
2018	BI	17	28	16	18	18	2	1	46	38	1810
2018	BI-01	13	24	13	18	21	12	0	41	44	17
2018	BI-02	14	29	14	19	20	2	1	45	40	486
2018	BI-03	16	27	16	20	17	4	1	45	38	691
2018	BI-04	17	26	17	17	20	1	1	44	38	421
2018	BI-05	26	32	17	13	9	1	1	59	23	154
2017	BI	15	27	15	19	20	3	1	43	41	1836
2017	BI-01	9	23	27	9	20	12	0	37	32	25
2017	BI-02	15	23	15	19	24	3	1	39	45	461
2017	BI-03	16	27	15	19	19	3	1	45	40	711
2017	BI-04	13	25	15	24	20	3	1	39	46	464
2017	BI-05	20	43	16	9	9	2	1	64	19	142
2014	BI	11	24	14	23	24	2	1	36	49	2208
2014	BI-01	18	18	13	26	24	0	0	36	50	22
2014	BI-02	11	20	12	24	30	2	1	32	56	562
2014	BI-03	11	24	15	23	25	2	1	36	48	849
2014	BI-04	11	26	15	23	20	3	2	39	46	562
2014	BI-05	15	31	17	19	16	1	1	47	35	172

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	43	26	15	7	5	1	2	72	13	2021
2020	BI-01	55	27	4	0	0	9	4	95	0	21
2020	BI-02	47	29	13	6	3	1	2	78	9	551
2020	BI-03	45	24	15	8	6	1	2	71	14	747
2020	BI-04	39	25	16	9	7	0	3	67	16	503
2020	BI-05	34	34	16	6	6	1	3	71	13	173
2019	BI	45	28	15	5	3	1	3	76	9	1915
2019	BI-01	54	16	24	0	0	0	7	75	0	13
2019	BI-02	48	29	13	5	2	1	2	79	7	499
2019	BI-03	46	27	15	4	4	1	3	76	8	689
2019	BI-04	46	27	13	6	4	0	3	76	10	490
2019	BI-05	33	33	22	7	2	0	3	68	9	166

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	42	30	16	6	2	0	2	74	9	2015
2020	BI-01	37	18	18	14	0	9	4	63	16	21
2020	BI-02	40	31	19	6	2	0	2	72	8	550
2020	BI-03	46	28	14	6	2	1	2	76	9	744
2020	BI-04	40	29	17	7	3	0	3	72	11	502
2020	BI-05	42	34	15	4	2	1	3	79	6	172
2019	BI	38	30	19	7	2	1	2	70	10	1911
2019	BI-01	31	27	9	19	0	7	7	67	22	13
2019	BI-02	36	30	24	7	1	1	1	68	8	499
2019	BI-03	43	30	16	5	2	1	3	76	8	689
2019	BI-04	33	30	20	9	4	1	2	65	14	488
2019	BI-05	39	33	18	7	1	1	2	74	8	164

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	75	8	5	2	2	5	3	90	5	2016
2020	BI-01	73	5	0	0	0	18	4	100	0	21
2020	BI-02	78	6	6	3	2	3	2	89	5	550
2020	BI-03	77	8	4	2	2	5	3	91	4	747
2020	BI-04	70	10	4	2	3	6	4	90	6	500
2020	BI-05	76	8	4	2	2	5	4	92	4	172
2019	BI	75	9	4	2	2	5	3	91	5	1907
2019	BI-01	56	28	0	0	0	9	7	100	0	13
2019	BI-02	76	9	5	1	2	4	2	91	4	497
2019	BI-03	78	7	3	2	2	4	3	92	4	687
2019	BI-04	69	12	5	2	3	6	3	89	6	487
2019	BI-05	81	7	5	1	1	3	2	92	2	165

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	75	10	4	1	1	2	8	93	3	2013
2020	BI-01	78	5	0	0	0	13	4	100	0	21
2020	BI-02	74	12	4	3	1	1	5	92	4	551
2020	BI-03	76	9	3	1	1	2	8	94	2	740
2020	BI-04	74	11	4	0	1	1	9	94	2	502
2020	BI-05	77	6	4	1	1	2	10	94	1	173
2019	BI	80	7	2	1	1	2	8	96	2	1908
2019	BI-01	93	0	0	0	0	0	7	100	0	13
2019	BI-02	81	8	2	1	1	1	6	96	2	498
2019	BI-03	81	4	2	1	1	3	8	96	2	686
2019	BI-04	75	10	3	1	1	2	9	95	2	488
2019	BI-05	85	5	2	0	0	1	7	98	0	165

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	33	44	12	8	3	0	0	77	11	2006
2020	BI-01	46	31	9	9	5	0	0	77	14	21
2020	BI-02	31	47	10	8	3	0	0	79	11	548
2020	BI-03	35	44	11	8	2	0	0	79	10	743
2020	BI-04	30	43	15	8	3	0	0	74	11	499
2020	BI-05	41	39	9	6	4	0	0	81	10	170
2019	BI	29	43	13	10	4	0	0	72	14	1901
2019	BI-01	63	14	18	0	6	0	0	76	6	13
2019	BI-02	30	41	16	9	4	0	0	71	13	496
2019	BI-03	27	43	14	11	3	0	0	71	14	684
2019	BI-04	29	43	11	11	5	0	0	73	16	485
2019	BI-05	35	45	7	10	3	0	0	80	13	166
2018	BI	27	45	13	10	4	0	0	73	14	1814
2018	BI-01	48	42	10	0	0	0	0	90	0	17
2018	BI-02	28	44	15	8	4	1	0	73	12	487
2018	BI-03	27	46	13	10	4	0	0	73	14	691
2018	BI-04	27	44	13	12	4	0	0	71	16	424
2018	BI-05	33	44	10	9	4	0	0	77	13	154
2017	BI	29	46	10	10	4	0	0	75	14	1832
2017	BI-01	44	39	9	8	0	0	0	83	8	25
2017	BI-02	29	45	10	11	4	0	0	75	15	460
2017	BI-03	29	47	10	9	4	0	0	76	14	705
2017	BI-04	27	46	12	10	4	0	0	73	15	466
2017	BI-05	32	50	5	11	2	0	0	82	13	142
2014	BI	20	45	13	14	7	0	0	65	22	2206
2014	BI-01	41	38	4	13	4	0	0	79	17	22
2014	BI-02	17	45	14	14	9	0	1	63	23	562
2014	BI-03	21	44	13	14	8	0	0	65	22	849
2014	BI-04	22	44	12	15	6	0	0	67	21	561
2014	BI-05	21	53	11	11	4	0	0	74	15	172

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	37	39	13	8	3	0	0	76	11	2013
2020	BI-01	43	33	10	10	5	0	0	76	14	20
2020	BI-02	41	37	11	8	4	0	0	77	12	549
2020	BI-03	40	37	13	7	2	0	0	78	9	745
2020	BI-04	30	41	15	10	4	0	1	71	14	502
2020	BI-05	40	43	11	4	2	0	0	82	7	172
2019	BI	34	38	14	9	4	0	0	72	14	1906
2019	BI-01	63	23	9	0	6	0	0	85	6	13
2019	BI-02	38	35	13	8	5	0	0	73	13	499
2019	BI-03	33	39	15	9	3	1	0	72	12	684
2019	BI-04	29	39	16	9	6	0	0	69	15	487
2019	BI-05	36	42	10	9	4	0	0	78	13	165
2018	BI	33	36	15	10	5	0	0	70	15	1807
2018	BI-01	58	31	6	5	0	0	0	89	5	17
2018	BI-02	35	38	15	8	4	0	0	73	12	486
2018	BI-03	33	37	16	10	4	0	0	70	14	689
2018	BI-04	30	35	16	13	6	0	0	65	19	420
2018	BI-05	39	35	8	12	6	0	0	73	19	154
2017	BI	34	36	15	10	4	0	0	71	15	1833
2017	BI-01	41	51	4	0	0	0	5	96	0	25
2017	BI-02	37	35	14	8	5	0	0	72	13	460
2017	BI-03	35	37	13	10	4	0	0	72	14	706
2017	BI-04	29	35	18	13	4	0	1	65	17	466
2017	BI-05	37	36	15	9	3	0	0	73	12	142
2014	BI	27	40	15	12	6	0	0	67	18	2206
2014	BI-01	53	29	9	8	0	0	0	82	8	22
2014	BI-02	25	40	14	14	7	1	1	65	21	562
2014	BI-03	29	38	16	11	7	0	0	67	17	848
2014	BI-04	27	40	15	13	5	0	0	67	18	562
2014	BI-05	28	47	14	8	2	0	0	76	10	172

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	31	43	13	8	3	1	1	75	11	2007
2020	BI-01	37	45	14	5	0	0	0	82	5	21
2020	BI-02	31	45	14	7	2	1	1	77	9	549
2020	BI-03	31	42	15	8	3	1	1	74	11	743
2020	BI-04	31	43	12	9	4	0	1	75	13	497
2020	BI-05	31	45	10	12	1	1	1	77	13	171
2019	BI	29	44	13	10	3	1	1	74	13	1888
2019	BI-01	31	23	16	9	6	0	16	64	17	13
2019	BI-02	30	45	13	8	2	1	0	76	10	498
2019	BI-03	28	45	12	10	4	1	1	74	14	678
2019	BI-04	29	44	15	9	2	0	1	73	12	480
2019	BI-05	32	42	11	11	4	0	0	73	15	163
2018	BI	25	40	18	11	5	0	1	66	16	1816
2018	BI-01	29	42	18	12	0	0	0	71	12	17
2018	BI-02	26	40	20	8	4	1	1	67	12	487
2018	BI-03	24	42	17	12	5	0	1	66	17	694
2018	BI-04	25	38	19	12	5	0	1	64	17	423
2018	BI-05	30	38	10	16	5	0	0	69	21	154
2017	BI	29	40	16	10	4	1	0	70	15	1834
2017	BI-01	36	42	17	0	0	0	5	82	0	25
2017	BI-02	29	42	14	10	4	0	0	72	15	461
2017	BI-03	30	40	16	9	4	1	0	71	13	706
2017	BI-04	26	39	18	11	5	1	0	66	16	466
2017	BI-05	36	35	14	10	4	0	0	72	14	142
2014	BI	23	38	19	12	6	1	0	62	19	2205
2014	BI-01	36	39	12	4	4	0	4	79	9	22
2014	BI-02	23	40	19	12	5	1	0	64	17	562
2014	BI-03	23	38	19	12	8	1	0	61	20	848
2014	BI-04	24	37	21	12	6	0	0	61	18	561
2014	BI-05	27	39	16	16	3	1	0	65	19	172

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	18	46	20	9	3	4	0	67	12	2019
2020	BI-01	23	50	23	0	0	4	0	76	0	21
2020	BI-02	18	45	19	8	2	6	1	68	11	550
2020	BI-03	18	49	18	9	3	4	0	69	12	749
2020	BI-04	16	44	24	9	4	2	1	62	14	502
2020	BI-05	22	51	14	9	4	1	0	73	13	171
2019	BI	16	44	20	12	3	4	0	63	16	1915
2019	BI-01	7	16	40	15	0	23	0	29	19	13
2019	BI-02	16	42	21	14	3	3	1	61	18	501
2019	BI-03	16	46	21	10	2	4	0	65	13	688
2019	BI-04	13	46	16	13	5	6	1	63	20	490
2019	BI-05	22	44	20	9	3	1	0	67	12	165
2018	BI	16	39	24	11	5	5	0	58	17	1814
2018	BI-01	6	48	30	10	0	5	0	57	11	17
2018	BI-02	15	37	26	11	5	6	0	55	17	487
2018	BI-03	15	42	24	10	4	6	0	60	15	691
2018	BI-04	17	39	19	15	6	3	0	58	22	424
2018	BI-05	28	36	20	10	4	2	0	65	14	154
2017	BI	16	39	22	13	5	5	0	58	20	1838
2017	BI-01	17	29	26	13	7	8	0	50	22	25
2017	BI-02	16	38	22	14	5	5	0	57	20	460
2017	BI-03	17	41	21	11	5	6	0	61	17	711
2017	BI-04	12	37	23	15	7	5	0	52	23	467
2017	BI-05	20	44	20	10	4	1	0	65	15	141

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	42	36	9	8	4	0	0	78	13	2015
2020	BI-01	64	23	14	0	0	0	0	86	0	21
2020	BI-02	48	34	8	8	1	0	0	83	9	551
2020	BI-03	41	37	8	9	5	1	0	78	13	746
2020	BI-04	39	36	10	8	5	0	0	76	14	501
2020	BI-05	28	41	13	12	6	0	0	69	18	170
2019	BI	45	35	8	8	4	0	0	80	12	1908
2019	BI-01	61	33	0	0	6	0	0	94	6	13
2019	BI-02	45	35	9	7	3	1	1	81	10	497
2019	BI-03	47	34	8	8	3	0	0	82	11	687
2019	BI-04	43	36	9	7	4	0	0	79	12	491
2019	BI-05	40	34	7	13	6	0	0	74	19	164
2018	BI	42	36	10	9	4	0	0	78	12	1814
2018	BI-01	36	41	18	5	0	0	0	77	5	17
2018	BI-02	44	34	9	9	4	0	0	79	12	487
2018	BI-03	43	37	9	8	4	0	0	80	12	692
2018	BI-04	39	39	10	8	3	0	0	78	12	425
2018	BI-05	36	36	11	12	5	0	0	72	17	152
2017	BI	43	35	9	8	5	0	0	78	13	1837
2017	BI-01	43	24	24	9	0	0	0	67	9	25
2017	BI-02	42	37	9	6	4	0	1	80	11	460
2017	BI-03	45	33	9	8	4	0	0	79	12	710
2017	BI-04	42	34	9	10	5	0	0	76	15	466
2017	BI-05	37	36	10	12	6	0	0	73	17	142
2014	BI	37	35	12	10	5	0	0	72	15	2207
2014	BI-01	45	31	12	9	0	4	0	78	9	22
2014	BI-02	40	34	12	8	4	1	1	75	13	562
2014	BI-03	37	33	12	10	7	0	0	71	17	849
2014	BI-04	38	34	12	10	5	0	0	72	16	562
2014	BI-05	31	43	13	11	2	0	0	74	13	172

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	27	33	21	10	8	0	0	61	18	2011
2020	BI-01	72	14	5	9	0	0	0	86	9	20
2020	BI-02	36	38	16	6	3	0	0	75	9	550
2020	BI-03	27	33	23	9	7	0	0	60	16	744
2020	BI-04	25	34	21	10	10	0	0	59	20	501
2020	BI-05	6	17	29	26	21	0	1	23	47	171
2019	BI	32	34	19	10	5	0	0	66	15	1902
2019	BI-01	31	45	9	15	0	0	0	76	15	13
2019	BI-02	37	37	14	8	3	1	0	75	11	500
2019	BI-03	34	32	20	8	5	0	0	67	13	686
2019	BI-04	32	36	18	10	5	0	0	67	15	484
2019	BI-05	10	26	34	19	11	1	0	36	30	162
2018	BI	30	33	20	11	6	0	0	63	17	1819
2018	BI-01	24	39	24	13	0	0	0	63	13	17
2018	BI-02	38	34	18	6	4	0	0	72	10	490
2018	BI-03	31	34	18	11	6	0	0	65	17	691
2018	BI-04	25	33	25	12	5	0	0	58	17	426
2018	BI-05	18	21	27	21	12	0	1	39	34	154
2017	BI	31	38	18	8	5	0	0	69	12	1839
2017	BI-01	44	36	17	4	0	0	0	79	4	25
2017	BI-02	37	39	15	5	3	0	0	76	8	462
2017	BI-03	31	39	17	8	3	1	1	71	12	711
2017	BI-04	30	39	20	5	5	0	1	69	11	467
2017	BI-05	15	28	23	21	13	0	0	43	34	140
2014	BI	28	37	20	9	5	0	0	66	14	2205
2014	BI-01	30	49	4	13	4	0	0	79	17	22
2014	BI-02	31	41	18	7	3	1	0	72	10	562
2014	BI-03	27	36	22	10	6	0	0	63	16	848
2014	BI-04	32	37	19	7	5	0	0	69	12	561
2014	BI-05	16	37	24	15	9	0	0	52	24	172

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	48	52	2023
2020	BI-01	45	55	21
2020	BI-02	52	48	552
2020	BI-03	50	50	748
2020	BI-04	46	54	503
2020	BI-05	37	63	173

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	63	17	6	1	1	4	8	91	2	2021
2020	BI-01	68	14	9	0	0	5	5	90	0	21
2020	BI-02	64	17	5	1	0	2	10	92	2	551
2020	BI-03	66	16	5	1	0	4	8	93	1	746
2020	BI-04	61	17	6	2	1	5	9	89	4	504
2020	BI-05	64	18	6	3	1	3	4	89	5	173

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	BI	16	49	35	2021
2020	BI-01	27	50	23	21
2020	BI-02	17	43	40	552
2020	BI-03	14	54	32	748
2020	BI-04	13	49	38	501
2020	BI-05	27	44	29	173
2019	BI	15	49	36	1918
2019	BI-01	25	54	21	13
2019	BI-02	15	46	39	501
2019	BI-03	16	51	32	689
2019	BI-04	13	49	39	491
2019	BI-05	21	45	34	166
2018	BI	17	45	38	1817
2018	BI-01	10	61	29	17
2018	BI-02	15	43	42	489
2018	BI-03	17	46	37	692
2018	BI-04	17	45	38	425
2018	BI-05	23	47	30	154
2017	BI	15	51	33	1840
2017	BI-01	17	36	47	25
2017	BI-02	16	51	33	462
2017	BI-03	14	53	33	711
2017	BI-04	16	51	33	467
2017	BI-05	19	49	32	141
2014	BI	17	46	37	2208
2014	BI-01	20	67	13	22
2014	BI-02	15	45	39	562
2014	BI-03	18	44	39	849
2014	BI-04	19	49	31	562
2014	BI-05	16	41	43	172

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	BI	19	43	13	5	12	8	314
2020	BI-02	9	38	12	8	22	11	95
2020	BI-03	25	44	13	1	9	9	105
2020	BI-04	25	51	9	5	6	4	63
2019	BI	19	37	19	5	13	7	292
2019	BI-02	7	39	8	5	33	7	74
2019	BI-03	21	41	21	5	5	7	112
2019	BI-04	33	29	29	0	4	5	61
2018	BI	20	44	16	6	10	5	310
2018	BI-02	12	37	16	7	25	4	77
2018	BI-03	23	49	15	5	6	2	115
2018	BI-04	19	46	19	7	2	7	70
2017	BI	17	43	19	5	8	8	278
2017	BI-02	12	41	16	9	19	3	72
2017	BI-03	18	45	23	4	2	8	98
2017	BI-04	22	40	20	4	4	11	72
2017	BI-05	15	61	13	0	0	11	26
2014	BI	16	42	20	13	9999	9	382
2014	BI-02	9	39	22	13	9999	17	87
2014	BI-03	12	46	22	14	9999	6	151
2014	BI-04	22	43	18	10	9999	7	108
2014	BI-05	37	32	24	7	9999	0	28

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	50	38	7	4	1	0	87	5	2013
2020	BI-01	41	36	14	4	5	0	77	9	21
2020	BI-02	43	41	10	5	2	0	84	6	548
2020	BI-03	51	37	7	4	1	0	88	5	748
2020	BI-04	53	36	6	3	1	0	90	4	499
2020	BI-05	55	36	5	3	1	0	91	4	172
2019	BI	45	40	8	4	2	0	85	7	1905
2019	BI-01	36	42	7	9	6	0	79	15	13
2019	BI-02	42	40	9	5	4	0	82	8	499
2019	BI-03	42	42	8	5	2	0	85	7	683
2019	BI-04	49	40	6	4	1	0	89	5	486
2019	BI-05	54	35	9	2	1	0	89	2	166
2018	BI	46	42	7	4	1	0	88	5	1819
2018	BI-01	47	37	0	16	0	0	84	16	17
2018	BI-02	38	46	9	6	2	0	83	7	487
2018	BI-03	45	42	7	4	1	0	88	5	695
2018	BI-04	52	39	5	3	0	0	91	3	425
2018	BI-05	57	36	3	2	2	0	93	4	154
2017	BI	42	42	8	6	2	0	84	8	1838
2017	BI-01	43	40	13	5	0	0	82	5	25
2017	BI-02	35	47	8	6	4	0	82	10	461
2017	BI-03	42	42	9	6	1	0	84	7	711
2017	BI-04	46	40	6	5	2	0	86	7	467
2017	BI-05	52	40	5	1	2	0	92	3	140
2014	BI	38	42	10	7	2	1	81	9	2205
2014	BI-01	31	52	5	9	4	0	83	12	22
2014	BI-02	33	42	13	10	2	1	76	12	562
2014	BI-03	38	44	10	6	3	0	81	8	848
2014	BI-04	43	40	8	6	2	1	83	8	561
2014	BI-05	48	43	6	2	1	1	91	3	172

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	23	47	18	9	3	1	71	11	2021
2020	BI-01	37	40	23	0	0	0	77	0	21
2020	BI-02	21	49	17	9	2	1	71	12	551
2020	BI-03	21	50	16	9	3	1	71	12	748
2020	BI-04	26	44	19	6	3	1	71	9	502
2020	BI-05	23	42	21	10	3	0	66	13	173
2019	BI	21	46	18	11	3	1	68	14	1915
2019	BI-01	23	47	15	0	0	16	83	0	13
2019	BI-02	21	45	19	11	3	1	67	14	501
2019	BI-03	21	46	16	13	4	1	67	17	687
2019	BI-04	21	48	18	9	3	1	70	12	491
2019	BI-05	24	46	17	11	2	0	70	13	165
2018	BI	19	46	19	12	3	1	65	16	1808
2018	BI-01	19	39	30	11	0	0	58	11	17
2018	BI-02	16	47	22	12	2	1	64	14	490
2018	BI-03	18	47	16	13	3	1	66	17	686
2018	BI-04	19	44	22	11	5	0	63	15	421
2018	BI-05	28	43	12	12	4	0	72	16	153
2017	BI	18	46	18	12	4	2	65	16	1837
2017	BI-01	20	39	9	20	0	13	67	23	25
2017	BI-02	17	47	17	13	4	2	66	17	461
2017	BI-03	19	48	17	12	3	2	67	16	707
2017	BI-04	18	42	22	13	4	1	61	17	468
2017	BI-05	21	49	18	9	4	0	69	13	142
2014	BI	17	42	20	14	5	2	60	20	2208
2014	BI-01	18	52	17	4	8	0	70	13	22
2014	BI-02	18	40	20	13	7	2	60	20	562
2014	BI-03	17	43	20	14	5	1	61	19	849
2014	BI-04	17	41	20	15	5	3	60	20	563
2014	BI-05	17	42	23	14	3	1	59	18	172

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	7	22	39	23	8	1	1	31	29	2018
2020	BI-01	9	9	32	36	14	0	0	50	18	21
2020	BI-02	5	20	37	27	10	0	0	37	26	550
2020	BI-03	7	21	38	24	8	1	1	33	28	747
2020	BI-04	7	23	41	20	7	1	1	28	31	502
2020	BI-05	8	31	48	11	2	0	0	13	39	172
2019	BI	7	24	38	21	8	0	1	30	32	1916
2019	BI-01	15	16	0	47	9	0	14	65	35	13
2019	BI-02	8	19	38	22	11	1	1	34	27	500
2019	BI-03	6	25	38	21	8	1	1	30	31	688
2019	BI-04	9	23	41	19	8	0	1	27	32	491
2019	BI-05	8	34	37	17	3	0	1	20	42	166
2018	BI	7	24	40	19	8	1	1	27	32	1810
2018	BI-01	12	18	29	18	18	0	7	38	31	17
2018	BI-02	5	22	41	20	11	1	1	31	27	486
2018	BI-03	8	22	40	21	7	1	2	28	31	693
2018	BI-04	7	26	42	18	5	1	0	24	34	420
2018	BI-05	12	32	38	14	4	0	0	18	44	153
2017	BI	8	21	39	20	9	1	2	30	30	1830
2017	BI-01	0	17	31	23	17	4	9	46	19	25
2017	BI-02	5	18	39	23	11	2	2	35	24	457
2017	BI-03	8	21	39	20	9	1	2	30	30	708
2017	BI-04	11	22	39	17	8	0	2	26	34	466
2017	BI-05	8	21	47	20	3	0	1	23	30	142
2014	BI	8	28	40	16	5	1	2	21	38	2202
2014	BI-01	4	25	52	9	0	0	10	10	33	22
2014	BI-02	8	28	38	16	7	1	2	24	37	562
2014	BI-03	9	29	40	16	4	1	2	20	38	848
2014	BI-04	9	26	41	18	5	1	1	23	36	559
2014	BI-05	7	33	46	12	2	1	0	14	40	171

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	5	14	31	31	15	2	1	48	20	2013
2020	BI-01	0	13	23	18	46	0	0	64	13	21
2020	BI-02	4	12	28	33	19	3	1	55	17	551
2020	BI-03	5	13	32	32	15	1	2	49	18	744
2020	BI-04	6	15	31	31	14	1	2	47	22	500
2020	BI-05	6	26	35	26	6	1	0	33	32	171
2019	BI	7	17	33	26	14	2	1	41	25	1910
2019	BI-01	0	15	14	27	23	16	7	63	19	13
2019	BI-02	9	14	27	30	16	2	1	49	24	499
2019	BI-03	7	18	34	23	15	1	2	39	26	686
2019	BI-04	6	18	36	25	13	1	2	39	24	489
2019	BI-05	8	20	39	25	9	0	1	34	27	165
2018	BI	8	19	32	26	11	2	1	38	28	1803
2018	BI-01	17	11	18	18	18	13	7	44	34	17
2018	BI-02	6	18	29	29	13	3	2	45	25	486
2018	BI-03	9	21	31	24	11	3	1	37	31	690
2018	BI-04	8	17	37	28	8	1	0	37	26	417
2018	BI-05	8	23	37	24	8	0	1	32	31	153
2017	BI	8	19	34	22	12	2	3	36	29	1827
2017	BI-01	12	7	20	20	21	5	16	51	25	25
2017	BI-02	7	17	36	20	13	3	3	36	26	457
2017	BI-03	8	20	34	21	13	2	2	35	29	706
2017	BI-04	10	19	31	25	11	2	2	37	31	464
2017	BI-05	6	22	42	22	8	1	0	30	28	142
2014	BI	13	25	31	19	8	3	2	28	39	2199
2014	BI-01	21	12	30	5	18	4	10	27	38	22
2014	BI-02	12	29	31	15	8	3	2	25	43	562
2014	BI-03	15	24	29	20	7	3	3	29	41	844
2014	BI-04	12	21	30	24	10	2	2	35	34	559
2014	BI-05	11	27	41	13	7	1	0	20	38	172

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	18	25	33	15	8	1	1	23	43	2020
2020	BI-01	9	18	37	27	9	0	0	36	27	21
2020	BI-02	16	27	30	15	9	1	1	25	44	551
2020	BI-03	20	27	30	13	8	1	0	21	48	747
2020	BI-04	16	19	39	15	8	1	2	24	36	502
2020	BI-05	20	24	40	15	2	0	0	17	43	173
2019	BI	18	28	29	15	6	1	2	22	48	1912
2019	BI-01	9	13	49	16	0	0	14	18	25	13
2019	BI-02	16	29	30	16	7	1	2	23	46	501
2019	BI-03	23	27	27	13	6	1	2	20	51	686
2019	BI-04	15	28	31	17	7	1	1	25	44	490
2019	BI-05	19	31	30	16	3	0	0	19	51	165
2018	BI	19	29	29	13	6	2	1	20	50	1805
2018	BI-01	13	38	25	6	11	6	0	19	54	17
2018	BI-02	15	30	31	13	7	2	2	21	46	483
2018	BI-03	22	31	25	13	6	2	1	20	55	693
2018	BI-04	18	29	31	16	5	0	1	21	48	418
2018	BI-05	22	25	41	8	3	0	0	12	47	153
2017	BI	19	29	29	13	6	1	3	19	51	1834
2017	BI-01	12	16	20	32	5	0	17	44	33	25
2017	BI-02	17	30	27	13	7	2	4	21	50	459
2017	BI-03	23	30	26	11	6	1	3	18	55	709
2017	BI-04	18	27	33	15	5	1	1	21	46	466
2017	BI-05	19	28	38	10	4	0	1	14	48	142
2014	BI	29	28	25	10	5	1	2	16	59	2197
2014	BI-01	34	21	26	0	5	4	10	6	64	22
2014	BI-02	31	28	24	10	4	2	2	14	61	562
2014	BI-03	30	27	25	9	4	2	2	14	60	843
2014	BI-04	26	27	25	14	6	0	1	20	54	558
2014	BI-05	27	30	26	12	5	0	0	16	57	172

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	7	17	38	27	10	0	0	38	24	2009
2020	BI-01	4	13	28	22	32	0	0	54	18	21
2020	BI-02	3	9	33	37	18	0	0	55	12	548
2020	BI-03	6	17	39	26	10	1	1	36	24	744
2020	BI-04	8	20	41	25	6	0	1	30	29	497
2020	BI-05	21	25	43	10	1	0	0	11	46	173
2019	BI	7	18	35	27	12	0	1	39	25	1912
2019	BI-01	6	0	25	31	31	0	7	67	6	13
2019	BI-02	4	10	32	36	17	1	1	54	14	500
2019	BI-03	7	18	33	28	12	1	2	41	26	688
2019	BI-04	7	20	40	24	9	0	0	33	27	487
2019	BI-05	14	29	43	10	4	0	0	14	43	166
2018	BI	8	18	37	25	10	1	1	36	27	1805
2018	BI-01	10	13	41	19	11	0	7	32	24	17
2018	BI-02	5	10	33	35	16	1	1	51	15	487
2018	BI-03	7	21	37	22	10	2	1	34	29	689
2018	BI-04	10	19	42	22	6	0	0	29	29	419
2018	BI-05	17	31	37	10	5	0	0	15	48	152
2017	BI	6	15	36	28	12	1	2	41	22	1828
2017	BI-01	0	7	17	27	29	0	21	70	9	25
2017	BI-02	3	11	32	35	16	1	2	52	14	456
2017	BI-03	5	14	39	28	12	1	1	40	19	706
2017	BI-04	10	16	38	25	9	0	1	35	26	465
2017	BI-05	10	33	36	16	4	0	1	21	43	142
2014	BI	8	18	39	25	8	1	2	34	26	2198
2014	BI-01	4	13	17	43	13	0	10	62	19	22
2014	BI-02	6	12	37	30	12	1	2	43	18	561
2014	BI-03	7	19	40	25	6	0	2	32	27	846
2014	BI-04	9	20	41	23	7	0	1	30	29	557
2014	BI-05	10	27	45	16	2	0	0	18	37	172

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	13	22	29	22	11	2	2	34	36	2014
2020	BI-01	4	14	27	13	41	0	0	55	18	21
2020	BI-02	9	16	25	27	18	3	2	47	27	549
2020	BI-03	12	24	29	22	9	2	2	33	37	744
2020	BI-04	14	25	32	19	7	1	1	27	40	502
2020	BI-05	24	28	32	14	2	0	1	16	52	172
2019	BI	14	22	30	20	11	1	2	32	37	1912
2019	BI-01	24	7	9	16	38	0	7	58	33	13
2019	BI-02	9	18	30	23	15	2	2	41	28	500
2019	BI-03	16	21	28	19	11	2	3	32	38	688
2019	BI-04	14	26	32	20	7	0	1	27	40	488
2019	BI-05	20	26	37	13	4	0	0	17	46	165
2018	BI	17	25	29	17	8	2	2	26	44	1804
2018	BI-01	12	18	29	18	11	6	7	33	33	17
2018	BI-02	14	23	24	21	12	3	3	35	39	484
2018	BI-03	18	25	29	16	8	3	1	25	45	692
2018	BI-04	19	26	32	15	5	1	1	21	47	420
2018	BI-05	19	33	33	10	4	1	2	14	53	150
2017	BI	17	25	27	16	9	2	3	26	45	1830
2017	BI-01	4	21	16	15	24	0	21	49	30	25
2017	BI-02	14	24	25	19	13	2	4	34	40	457
2017	BI-03	16	25	28	17	9	2	3	28	43	707
2017	BI-04	20	27	30	15	5	1	1	21	48	465
2017	BI-05	32	24	29	12	1	0	2	13	57	142
2014	BI	23	29	28	12	4	1	2	17	54	2199
2014	BI-01	17	25	31	8	9	0	10	19	47	22
2014	BI-02	20	24	29	16	7	2	3	24	46	561
2014	BI-03	24	30	26	12	4	1	2	16	57	846
2014	BI-04	21	32	30	11	4	1	1	15	55	559
2014	BI-05	27	35	29	7	1	0	1	8	63	171

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	7	14	28	30	16	2	3	49	22	2009
2020	BI-01	9	4	23	23	41	0	0	64	13	21
2020	BI-02	7	11	23	30	22	3	4	56	19	549
2020	BI-03	7	16	29	28	16	2	3	46	23	740
2020	BI-04	7	15	29	32	14	1	2	47	23	502
2020	BI-05	9	18	30	36	6	0	1	43	27	171
2019	BI	8	16	29	27	16	2	2	44	26	1907
2019	BI-01	0	16	24	16	16	7	23	44	22	13
2019	BI-02	9	16	21	29	19	3	2	51	26	498
2019	BI-03	10	17	29	23	16	2	3	41	28	686
2019	BI-04	5	16	33	29	15	1	2	45	21	486
2019	BI-05	9	18	35	30	9	0	0	39	26	166
2018	BI	8	18	30	26	12	3	2	41	28	1803
2018	BI-01	6	17	29	35	6	0	7	45	24	17
2018	BI-02	8	17	25	26	16	4	4	45	27	483
2018	BI-03	10	20	31	23	12	3	2	37	31	691
2018	BI-04	7	16	32	31	11	2	1	43	24	418
2018	BI-05	7	17	36	29	9	0	1	39	25	153
2017	BI	9	17	30	25	13	3	4	41	27	1826
2017	BI-01	5	11	27	16	24	0	17	49	18	25
2017	BI-02	9	18	28	22	15	3	5	41	29	455
2017	BI-03	9	18	30	23	12	3	4	38	29	707
2017	BI-04	8	15	31	31	13	1	2	45	23	465
2017	BI-05	8	19	32	30	10	0	1	40	27	142
2014	BI	9	15	28	29	13	2	4	45	25	2200
2014	BI-01	13	9	13	26	13	8	18	53	29	22
2014	BI-02	11	15	26	26	15	4	4	44	27	562
2014	BI-03	9	17	28	29	11	2	4	43	27	848
2014	BI-04	8	12	26	35	14	1	5	52	20	557
2014	BI-05	5	18	41	25	9	0	3	34	24	171

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	14	24	34	17	8	2	1	26	39	2015
2020	BI-01	4	9	32	23	32	0	0	55	13	21
2020	BI-02	12	21	33	20	10	2	2	31	34	551
2020	BI-03	18	23	33	15	8	2	2	23	43	746
2020	BI-04	12	27	34	18	8	1	1	26	39	498
2020	BI-05	18	28	35	17	2	0	0	19	46	173
2019	BI	16	26	32	15	8	2	2	23	43	1913
2019	BI-01	9	21	9	18	29	7	7	55	35	13
2019	BI-02	13	27	32	15	8	2	2	24	42	499
2019	BI-03	19	24	31	15	8	2	1	24	45	688
2019	BI-04	15	25	34	16	8	1	1	25	40	489
2019	BI-05	18	35	34	9	3	1	1	12	54	166
2018	BI	19	27	31	14	5	3	2	20	48	1808
2018	BI-01	5	47	35	0	6	7	0	7	56	17
2018	BI-02	17	27	29	15	6	4	2	22	47	486
2018	BI-03	22	26	29	14	6	2	1	20	50	692
2018	BI-04	16	28	33	14	6	2	1	21	45	419
2018	BI-05	21	29	39	8	3	0	0	11	50	153
2017	BI	17	28	32	11	6	3	3	19	47	1832
2017	BI-01	12	4	24	24	20	5	12	52	19	25
2017	BI-02	16	29	31	11	7	3	4	20	47	459
2017	BI-03	20	28	30	10	7	3	2	17	51	707
2017	BI-04	14	25	37	14	6	2	2	21	41	467
2017	BI-05	19	30	38	11	2	0	1	13	49	141
2014	BI	24	26	30	11	5	2	3	17	52	2203
2014	BI-01	17	30	30	0	9	4	10	11	54	22
2014	BI-02	25	25	29	9	6	3	3	16	53	561
2014	BI-03	25	26	30	10	5	2	3	15	54	847
2014	BI-04	20	24	32	15	6	2	2	21	46	561
2014	BI-05	26	28	31	10	3	0	1	14	55	172

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	5	17	40	27	9	0	1	37	22	2020
2020	BI-01	4	9	23	32	32	0	0	64	13	21
2020	BI-02	5	13	38	31	12	1	0	44	18	551
2020	BI-03	6	20	39	25	9	1	1	35	26	746
2020	BI-04	6	17	40	29	7	0	1	37	23	503
2020	BI-05	4	18	53	20	5	0	0	24	23	173
2019	BI	9	17	36	26	11	1	2	37	26	1914
2019	BI-01	0	21	18	23	31	0	7	58	23	13
2019	BI-02	8	16	30	29	15	1	2	45	24	501
2019	BI-03	9	17	36	26	10	0	2	37	27	687
2019	BI-04	7	18	41	23	9	0	1	33	25	490
2019	BI-05	13	19	39	24	4	1	0	28	33	165

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	14	37	23	17	6	3	0	53	24	2006
2020	BI-01	37	9	27	18	0	9	0	50	20	21
2020	BI-02	14	39	23	15	4	4	0	56	20	548
2020	BI-03	14	36	23	17	6	3	0	52	24	745
2020	BI-04	14	37	21	18	7	3	0	52	26	497
2020	BI-05	10	36	26	18	8	2	1	47	26	170
2019	BI	10	32	22	22	9	5	0	45	32	1906
2019	BI-01	23	14	33	15	0	16	0	43	17	13
2019	BI-02	12	31	24	19	7	6	0	46	28	499
2019	BI-03	11	33	19	23	9	5	0	47	34	686
2019	BI-04	9	33	23	22	9	4	0	43	32	484
2019	BI-05	8	30	25	25	11	2	0	38	36	166

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	48	30	9	8	4	1	0	79	12	2017
2020	BI-01	37	32	18	9	0	5	0	71	10	21
2020	BI-02	51	29	7	9	4	1	1	80	13	550
2020	BI-03	51	28	8	8	3	1	0	80	11	746
2020	BI-04	42	32	10	8	6	1	0	75	14	501
2020	BI-05	48	35	8	5	4	0	0	83	9	173
2019	BI	47	30	8	9	5	1	0	78	14	1914
2019	BI-01	36	58	0	0	6	0	0	94	6	13
2019	BI-02	45	33	7	9	5	1	0	79	14	498
2019	BI-03	50	29	8	8	4	1	0	79	12	689
2019	BI-04	45	27	10	10	7	1	0	73	17	490
2019	BI-05	55	30	9	4	2	0	0	85	7	166
2018	BI	40	32	10	11	6	1	0	73	17	1809
2018	BI-01	29	49	11	0	11	0	0	77	11	17
2018	BI-02	39	32	11	10	7	1	0	72	17	489
2018	BI-03	41	30	11	11	5	1	0	72	16	686
2018	BI-04	40	32	8	13	6	1	0	73	19	422
2018	BI-05	45	38	4	10	2	0	0	83	13	154
2017	BI	41	33	9	10	6	1	0	75	16	1839
2017	BI-01	48	25	20	8	0	0	0	72	8	25
2017	BI-02	38	33	10	11	7	1	0	72	18	461
2017	BI-03	44	32	9	9	5	1	0	77	14	710
2017	BI-04	38	34	9	12	6	1	0	72	18	468
2017	BI-05	40	41	10	7	2	0	1	81	9	142
2014	BI	43	31	8	10	6	1	0	76	16	2206
2014	BI-01	36	44	12	4	4	0	0	80	8	22
2014	BI-02	42	33	8	10	6	1	0	76	16	562
2014	BI-03	45	29	9	10	5	1	1	75	16	849
2014	BI-04	41	34	7	9	8	1	0	75	17	562
2014	BI-05	54	29	7	7	2	1	0	84	9	172

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	58	30	5	5	2	0	88	7	2013
2020	BI-01	59	32	5	4	0	0	91	4	21
2020	BI-02	61	26	5	6	2	0	87	8	548
2020	BI-03	62	27	5	4	2	0	89	6	746
2020	BI-04	53	34	5	5	3	0	87	8	499
2020	BI-05	52	40	2	3	2	0	92	6	173
2019	BI	54	32	6	7	2	0	86	8	1909
2019	BI-01	54	46	0	0	0	0	100	0	13
2019	BI-02	52	33	6	7	2	0	85	9	498
2019	BI-03	58	29	4	7	2	0	87	8	686
2019	BI-04	53	31	7	7	2	0	84	9	488
2019	BI-05	51	35	9	5	0	1	87	5	166
2018	BI	48	37	7	6	2	0	85	9	1809
2018	BI-01	48	34	13	5	0	0	82	5	17
2018	BI-02	47	36	8	5	3	0	84	8	491
2018	BI-03	49	36	6	7	1	0	86	8	686
2018	BI-04	46	38	6	7	3	0	84	10	421
2018	BI-05	51	39	3	5	2	0	90	7	153
2017	BI	46	39	6	6	2	0	85	8	1838
2017	BI-01	61	28	8	4	0	0	89	4	25
2017	BI-02	47	38	6	6	2	0	85	9	461
2017	BI-03	51	35	5	5	2	1	87	7	708
2017	BI-04	41	41	8	8	1	0	82	9	468
2017	BI-05	39	50	6	4	1	1	89	5	142
2014	BI	47	38	6	6	2	0	86	8	2208
2014	BI-01	70	21	4	0	4	0	91	4	22
2014	BI-02	45	42	5	6	2	0	87	7	562
2014	BI-03	49	37	6	6	2	0	86	8	849
2014	BI-04	46	38	7	8	2	0	84	10	563
2014	BI-05	51	42	3	3	1	0	93	4	172

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	50	35	8	4	2	0	0	86	6	2002
2020	BI-01	55	27	14	4	0	0	0	82	4	21
2020	BI-02	52	31	10	6	1	0	0	83	7	544
2020	BI-03	54	35	7	3	2	0	0	89	5	743
2020	BI-04	44	41	8	5	2	1	0	86	6	498
2020	BI-05	54	34	7	2	3	1	0	88	5	170
2019	BI	48	37	9	4	2	1	0	85	6	1916
2019	BI-01	61	25	0	6	0	7	0	93	7	12
2019	BI-02	46	37	9	4	3	0	1	84	7	500
2019	BI-03	50	36	8	4	1	1	0	87	5	689
2019	BI-04	46	37	10	4	2	1	0	84	6	491
2019	BI-05	49	40	7	4	1	0	0	89	5	166
2018	BI	41	41	10	5	2	1	0	83	7	1811
2018	BI-01	35	60	0	5	0	0	0	95	5	17
2018	BI-02	40	40	10	7	3	1	0	81	9	490
2018	BI-03	41	42	9	5	2	1	0	84	7	686
2018	BI-04	39	41	12	4	3	1	0	81	7	423
2018	BI-05	51	40	6	3	0	1	0	91	3	154

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	32	43	13	7	2	2	0	77	9	2004
2020	BI-01	46	45	5	0	0	4	0	95	0	21
2020	BI-02	35	43	12	6	2	3	0	80	8	549
2020	BI-03	33	43	13	7	2	3	0	78	9	738
2020	BI-04	28	44	14	8	4	2	0	74	12	498
2020	BI-05	33	42	17	5	3	1	0	76	7	172
2019	BI	32	43	14	6	2	2	0	77	9	1910
2019	BI-01	31	38	18	0	6	7	0	75	6	13
2019	BI-02	32	46	13	5	2	1	0	79	8	499
2019	BI-03	34	42	13	6	2	2	0	78	9	687
2019	BI-04	30	40	17	8	4	2	0	71	12	487
2019	BI-05	30	46	16	6	1	1	0	77	6	166
2018	BI	35	42	14	5	3	2	0	79	8	1818
2018	BI-01	25	47	11	16	0	0	0	72	16	17
2018	BI-02	35	41	16	3	2	2	0	78	5	490
2018	BI-03	35	44	12	5	2	2	0	80	8	693
2018	BI-04	36	40	14	6	4	1	0	77	10	423
2018	BI-05	39	41	11	6	2	1	0	80	8	154
2017	BI	33	45	13	6	2	3	0	79	8	1835
2017	BI-01	46	47	7	0	0	0	0	93	0	25
2017	BI-02	33	45	12	4	2	4	0	81	6	459
2017	BI-03	34	44	11	6	2	3	0	81	8	708
2017	BI-04	29	45	16	7	2	1	0	75	9	468
2017	BI-05	34	44	10	8	1	3	0	81	9	142
2014	BI	36	40	12	6	2	4	0	79	9	2206
2014	BI-01	62	30	4	0	0	4	0	96	0	22
2014	BI-02	32	43	12	7	2	4	0	78	9	562
2014	BI-03	36	39	12	6	3	4	0	79	9	848
2014	BI-04	38	40	12	5	2	3	0	80	7	561
2014	BI-05	41	37	11	7	2	1	1	79	9	172

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	34	37	16	5	2	6	0	76	8	2013
2020	BI-01	45	28	18	0	0	9	0	80	0	21
2020	BI-02	35	34	16	6	1	6	1	74	8	548
2020	BI-03	35	38	14	5	1	6	0	78	7	744
2020	BI-04	32	38	17	4	3	5	0	74	7	501
2020	BI-05	33	40	16	6	2	2	0	75	9	173
2019	BI	40	36	14	4	1	4	0	79	6	1907
2019	BI-01	40	38	9	0	0	13	0	90	0	13
2019	BI-02	40	38	13	5	1	3	0	80	7	499
2019	BI-03	42	34	15	4	1	4	0	80	5	685
2019	BI-04	37	36	14	6	2	4	1	77	8	487
2019	BI-05	42	36	17	2	1	1	1	80	3	165
2018	BI	35	39	16	4	2	5	0	77	6	1818
2018	BI-01	40	42	13	5	0	0	0	82	5	17
2018	BI-02	32	39	16	4	2	6	0	76	6	491
2018	BI-03	36	38	16	4	2	5	0	78	6	693
2018	BI-04	36	39	15	5	2	4	0	78	7	425
2018	BI-05	40	38	13	6	2	1	0	79	8	153
2017	BI	33	39	16	4	2	5	0	77	6	1837
2017	BI-01	26	39	19	11	0	4	0	68	12	25
2017	BI-02	32	38	18	3	2	6	1	75	6	459
2017	BI-03	34	40	14	4	2	6	0	78	7	709
2017	BI-04	31	40	19	4	2	4	0	74	6	468
2017	BI-05	39	39	14	4	1	4	0	81	5	142
2014	BI	41	35	13	3	2	5	1	81	5	2206
2014	BI-01	66	17	13	0	0	4	0	86	0	22
2014	BI-02	35	39	15	4	1	6	0	78	6	562
2014	BI-03	43	33	13	2	2	6	1	82	5	848
2014	BI-04	44	34	13	3	2	5	0	82	5	562
2014	BI-05	43	34	16	4	2	1	1	78	6	172

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	51	35	8	4	2	0	86	6	2012
2020	BI-01	70	20	10	0	0	0	90	0	20
2020	BI-02	55	32	8	4	1	0	87	5	549
2020	BI-03	53	34	7	4	2	1	87	6	744
2020	BI-04	47	37	8	4	3	0	84	7	501
2020	BI-05	47	38	6	6	3	0	85	9	172
2019	BI	47	37	9	4	2	0	85	6	1913
2019	BI-01	56	23	9	6	0	7	84	6	13
2019	BI-02	50	36	7	4	2	0	86	6	499
2019	BI-03	48	38	8	3	2	1	87	5	686
2019	BI-04	42	38	12	4	3	0	81	7	491
2019	BI-05	46	37	11	5	1	0	84	5	166
2018	BI	42	40	10	5	3	0	82	8	1812
2018	BI-01	25	60	5	10	0	0	85	10	17
2018	BI-02	44	39	10	4	3	1	83	7	488
2018	BI-03	41	42	9	5	2	1	84	7	689
2018	BI-04	41	38	9	6	4	0	80	11	426
2018	BI-05	46	36	10	5	2	0	82	8	153
2017	BI	39	43	9	6	2	0	83	8	1840
2017	BI-01	54	46	0	0	0	0	100	0	25
2017	BI-02	41	42	7	6	2	0	84	9	461
2017	BI-03	42	42	8	6	2	0	84	8	711
2017	BI-04	34	47	11	6	2	0	81	8	468
2017	BI-05	40	42	9	6	3	0	81	10	142
2014	BI	41	38	11	7	3	0	80	9	2205
2014	BI-01	62	30	8	0	0	0	92	0	22
2014	BI-02	42	37	10	9	2	0	80	11	562
2014	BI-03	40	38	11	6	4	0	78	10	848
2014	BI-04	42	41	9	4	3	1	84	7	562
2014	BI-05	45	36	10	8	1	0	81	9	170

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	52	23	10	4	3	6	3	82	7	2020
2020	BI-01	50	18	5	5	4	9	9	83	11	21
2020	BI-02	55	21	10	4	3	5	2	82	7	551
2020	BI-03	54	22	8	3	3	7	3	85	6	747
2020	BI-04	47	24	13	3	4	5	3	78	8	503
2020	BI-05	55	25	6	5	3	3	2	85	8	172

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	29	36	20	7	2	6	0	70	9	2018
2020	BI-01	37	40	14	5	0	4	0	81	5	21
2020	BI-02	29	37	19	8	1	5	1	70	10	551
2020	BI-03	30	37	18	6	2	7	0	72	9	747
2020	BI-04	29	33	22	6	3	7	0	67	10	500
2020	BI-05	29	38	21	7	2	3	0	69	9	173

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	39	35	12	6	3	4	1	79	9	2012
2020	BI-01	40	35	10	10	0	5	0	79	11	20
2020	BI-02	40	35	11	6	2	5	1	80	8	548
2020	BI-03	41	35	10	6	2	4	1	81	9	743
2020	BI-04	35	35	16	6	4	4	2	73	10	502
2020	BI-05	44	35	10	6	3	2	1	81	9	173

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	0	4	16	12	52	16	0	5	76	23
2020	BI-04	0	0	20	19	50	10	0	0	78	10

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	25	31	17	9	4	9	5	65	15	2018
2020	BI-01	32	18	32	9	0	9	0	55	10	21
2020	BI-02	27	27	14	11	5	11	5	64	19	548
2020	BI-03	26	29	18	7	4	9	7	66	13	747
2020	BI-04	21	33	19	9	5	8	4	62	16	503
2020	BI-05	25	42	15	8	3	3	3	72	12	173
2019	BI	27	30	17	9	6	7	4	64	17	1914
2019	BI-01	45	16	30	0	0	9	0	67	0	13
2019	BI-02	29	28	15	11	5	8	5	65	18	499
2019	BI-03	28	29	15	8	6	9	4	66	16	687
2019	BI-04	23	31	20	9	6	7	3	60	17	491
2019	BI-05	29	37	16	8	5	3	1	70	14	166
2018	BI	20	31	18	13	5	8	5	59	21	1812
2018	BI-01	23	18	28	13	0	13	7	50	16	17
2018	BI-02	20	28	18	13	5	10	6	57	21	491
2018	BI-03	21	30	18	13	4	9	5	59	20	686
2018	BI-04	18	31	18	12	8	8	5	57	23	423
2018	BI-05	19	49	17	11	3	1	1	69	14	154
2017	BI	23	33	16	11	6	7	4	63	19	1840
2017	BI-01	35	32	25	0	0	5	5	73	0	25
2017	BI-02	22	32	14	11	7	7	6	62	21	461
2017	BI-03	26	30	16	9	5	10	4	65	16	710
2017	BI-04	21	37	16	13	7	5	2	61	22	468
2017	BI-05	22	42	18	11	3	3	2	67	14	142
2014	BI	29	32	14	9	7	5	4	67	17	2207
2014	BI-01	49	35	4	4	4	4	0	87	9	22
2014	BI-02	28	33	13	10	6	6	4	67	18	562
2014	BI-03	28	31	15	8	8	5	6	65	18	848
2014	BI-04	29	33	14	10	7	4	4	67	18	563
2014	BI-05	35	40	14	6	2	1	3	78	8	172

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	25	42	15	10	3	3	1	70	14	2013
2020	BI-01	14	38	15	10	5	15	5	64	18	20
2020	BI-02	22	40	17	14	3	4	1	65	18	547
2020	BI-03	26	44	14	9	4	3	1	73	13	745
2020	BI-04	24	41	18	9	3	3	0	68	13	502
2020	BI-05	33	45	11	7	3	0	1	79	10	173
2019	BI	26	39	16	12	4	3	1	68	16	1910
2019	BI-01	23	14	7	32	18	7	0	39	54	13
2019	BI-02	25	38	17	12	3	3	1	66	17	499
2019	BI-03	27	40	14	12	4	2	1	69	16	687
2019	BI-04	24	40	18	11	3	3	0	67	14	488
2019	BI-05	30	42	15	9	3	1	0	73	12	165
2018	BI	26	40	15	11	4	3	1	69	15	1813
2018	BI-01	6	54	13	11	10	6	0	64	23	17
2018	BI-02	20	39	18	15	4	3	1	61	20	489
2018	BI-03	28	42	14	10	3	3	1	72	13	691
2018	BI-04	25	42	15	10	5	2	1	70	15	422
2018	BI-05	44	34	13	6	4	0	0	78	9	153
2017	BI	28	42	12	10	4	3	1	73	15	1836
2017	BI-01	31	37	12	12	4	5	0	71	17	25
2017	BI-02	24	40	14	14	4	4	1	67	18	461
2017	BI-03	29	43	11	9	3	3	1	76	13	707
2017	BI-04	28	42	13	10	4	3	0	72	14	467
2017	BI-05	38	46	5	7	2	1	1	86	9	142
2014	BI	33	40	11	8	3	3	1	77	12	2208
2014	BI-01	44	17	22	9	8	0	0	61	16	22
2014	BI-02	32	44	12	8	2	2	1	78	10	561
2014	BI-03	34	40	10	9	3	4	1	77	12	849
2014	BI-04	32	38	13	8	4	4	1	73	13	563
2014	BI-05	41	44	7	6	1	1	0	86	7	172

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	31	43	17	6	2	1	0	74	9	2006
2020	BI-01	37	32	32	0	0	0	0	68	0	21
2020	BI-02	31	44	17	6	2	1	0	75	7	547
2020	BI-03	33	42	16	5	3	1	0	76	8	746
2020	BI-04	28	42	17	7	3	2	0	72	10	494
2020	BI-05	28	42	19	10	2	0	0	70	11	172
2019	BI	27	40	20	7	3	2	0	69	10	1911
2019	BI-01	23	31	25	6	0	16	0	64	7	13
2019	BI-02	30	37	20	6	3	3	1	70	9	498
2019	BI-03	30	41	18	6	3	2	1	72	9	687
2019	BI-04	22	40	24	9	3	3	0	64	12	489
2019	BI-05	27	41	19	10	2	1	0	69	12	166
2018	BI	26	42	21	7	3	1	0	68	10	1804
2018	BI-01	24	48	18	10	0	0	0	72	10	17
2018	BI-02	23	44	21	6	3	2	0	69	9	487
2018	BI-03	27	42	22	6	3	1	0	69	9	686
2018	BI-04	22	43	20	10	4	1	0	66	14	421
2018	BI-05	37	34	22	5	2	0	0	71	7	153

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	17	26	20	14	10	12	2	50	27	2010
2020	BI-01	27	9	28	22	0	13	0	42	26	21
2020	BI-02	19	26	19	15	9	11	2	52	27	548
2020	BI-03	18	27	19	12	9	13	2	52	25	745
2020	BI-04	16	21	22	15	11	12	3	43	30	498
2020	BI-05	15	34	17	12	11	8	2	55	26	172
2019	BI	15	22	20	16	12	13	1	43	33	1913
2019	BI-01	31	7	31	15	0	16	0	45	17	13
2019	BI-02	18	24	19	15	10	13	1	48	29	499
2019	BI-03	16	22	22	15	11	14	2	44	30	686
2019	BI-04	13	18	21	18	16	13	1	36	41	491
2019	BI-05	15	28	20	19	11	5	1	46	32	166
2018	BI	13	24	20	18	12	11	2	43	34	1814
2018	BI-01	18	24	24	5	10	19	0	52	18	17
2018	BI-02	15	25	21	17	10	10	1	45	30	491
2018	BI-03	12	26	19	17	11	13	2	45	33	690
2018	BI-04	11	21	21	20	16	10	1	35	41	423
2018	BI-05	20	27	17	16	13	6	2	50	31	154
2017	BI	12	24	19	18	12	12	2	42	35	1836
2017	BI-01	8	29	25	15	0	22	0	48	19	25
2017	BI-02	14	26	20	15	13	11	2	45	32	459
2017	BI-03	12	24	19	18	10	15	2	43	34	710
2017	BI-04	11	23	19	22	14	11	1	38	40	466
2017	BI-05	14	27	18	22	10	6	3	45	34	142
2014	BI	12	21	19	18	16	12	2	39	40	2207
2014	BI-01	23	12	23	17	13	12	0	40	34	22
2014	BI-02	14	24	18	20	14	10	1	42	38	561
2014	BI-03	11	20	19	17	16	14	2	37	40	849
2014	BI-04	10	21	18	19	17	13	1	36	43	562
2014	BI-05	17	25	24	14	10	8	2	47	27	172

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	30	51	4	13	2	81	15	2022
2020	BI-01	46	32	14	9	0	78	9	21
2020	BI-02	31	56	2	9	2	87	11	552
2020	BI-03	30	48	6	14	2	78	16	748
2020	BI-04	30	48	5	14	3	78	17	503
2020	BI-05	27	57	2	12	2	84	14	172

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	29	44	10	13	3	0	73	16	2022
2020	BI-01	41	45	9	5	0	0	86	5	21
2020	BI-02	27	49	10	13	1	0	76	14	551
2020	BI-03	30	43	10	13	5	0	72	18	749
2020	BI-04	32	40	10	14	4	0	72	18	504
2020	BI-05	27	47	13	11	2	0	74	13	171
2019	BI	37	37	8	12	6	0	74	18	1912
2019	BI-01	61	33	0	0	6	0	94	6	13
2019	BI-02	41	38	7	8	5	0	80	13	498
2019	BI-03	39	37	8	11	5	0	76	16	687
2019	BI-04	29	38	9	16	8	1	67	24	491
2019	BI-05	39	33	4	14	9	0	72	23	165
2017	BI	35	36	7	13	8	0	71	22	1838
2017	BI-01	40	34	0	23	4	0	73	27	25
2017	BI-02	38	39	7	12	4	0	77	16	460
2017	BI-03	36	36	8	12	7	0	73	19	711
2017	BI-04	30	35	6	15	14	1	65	28	466
2017	BI-05	32	34	9	16	9	0	66	25	142
2014	BI	36	35	8	11	10	0	71	21	2207
2014	BI-01	52	48	0	0	0	0	100	0	22
2014	BI-02	39	40	7	8	5	0	79	14	562
2014	BI-03	36	35	8	12	8	0	72	20	849
2014	BI-04	31	32	8	14	14	0	63	28	562
2014	BI-05	35	31	6	11	17	0	66	28	172

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	43	39	8	7	2	0	0	83	9	2006
2020	BI-01	68	28	0	5	0	0	0	95	5	21
2020	BI-02	46	41	6	5	1	0	1	88	6	549
2020	BI-03	42	39	8	8	2	0	0	81	10	742
2020	BI-04	44	36	8	9	3	0	0	80	12	499
2020	BI-05	37	41	13	7	1	0	1	79	8	169
2019	BI	49	36	8	6	2	0	0	85	7	1904
2019	BI-01	61	25	9	0	6	0	0	85	6	13
2019	BI-02	54	34	6	5	1	0	0	88	6	496
2019	BI-03	50	37	6	5	2	0	0	87	7	684
2019	BI-04	45	35	11	5	3	0	1	81	8	490
2019	BI-05	46	37	6	9	1	0	0	84	10	164
2017	BI	49	38	6	5	1	0	0	88	6	1834
2017	BI-01	55	28	13	4	0	0	0	83	4	25
2017	BI-02	51	39	6	3	1	0	0	90	4	460
2017	BI-03	52	37	5	5	1	0	0	89	6	709
2017	BI-04	42	41	7	8	1	1	0	84	9	464
2017	BI-05	52	39	4	2	3	0	0	91	5	142
2014	BI	46	38	9	6	1	0	0	84	7	2204
2014	BI-01	45	47	4	0	4	0	0	91	4	22
2014	BI-02	46	41	6	5	1	0	0	87	6	562
2014	BI-03	47	36	9	6	1	0	0	84	7	848
2014	BI-04	42	38	10	8	1	1	0	81	9	560
2014	BI-05	49	33	11	6	1	0	0	82	7	172

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	76	15	4	2	1	1	1	93	3	2012
2020	BI-01	80	15	0	5	0	0	0	95	5	20
2020	BI-02	78	17	2	2	1	0	1	95	2	547
2020	BI-03	77	15	4	2	1	1	1	93	3	748
2020	BI-04	76	13	5	3	2	1	1	90	4	499
2020	BI-05	75	16	2	5	1	1	0	92	6	172
2017	BI	68	19	5	4	1	1	1	90	5	1836
2017	BI-01	81	15	5	0	0	0	0	95	0	25
2017	BI-02	65	23	4	4	1	1	2	90	5	461
2017	BI-03	71	17	4	4	1	1	1	90	6	708
2017	BI-04	65	20	7	4	2	1	1	87	6	466
2017	BI-05	75	17	1	3	1	1	1	94	4	142
2014	BI	69	18	6	3	2	1	1	89	5	2207
2014	BI-01	61	23	12	0	4	0	0	84	4	22
2014	BI-02	69	20	5	3	1	1	1	90	4	562
2014	BI-03	70	17	5	3	2	1	2	90	5	849
2014	BI-04	66	19	6	5	2	1	1	87	7	562
2014	BI-05	70	17	8	1	2	1	1	89	3	172

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	33	24	14	7	5	13	5	69	14	2022
2020	BI-01	41	5	14	4	0	36	0	72	7	21
2020	BI-02	28	18	13	7	9	19	6	62	21	551
2020	BI-03	33	24	14	6	4	12	7	70	13	747
2020	BI-04	38	28	13	6	3	10	2	75	10	504
2020	BI-05	37	31	16	6	2	4	3	74	9	173
2019	BI	33	23	15	6	5	15	4	68	13	1916
2019	BI-01	18	31	9	0	0	42	0	85	0	13
2019	BI-02	31	14	14	6	9	20	5	61	20	500
2019	BI-03	33	21	14	6	5	16	6	69	13	688
2019	BI-04	36	29	14	5	3	10	2	75	9	491
2019	BI-05	33	32	21	5	3	4	2	69	8	166

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	9	91	2020
2020	BI-01	0	100	20
2020	BI-02	7	93	551
2020	BI-03	10	90	747
2020	BI-04	8	92	503
2020	BI-05	9	91	173
2019	BI	11	89	1912
2019	BI-02	9	91	499
2019	BI-03	10	90	687
2019	BI-04	11	89	490
2018	BI	11	89	1819
2018	BI-02	10	90	491
2018	BI-03	11	89	692
2018	BI-04	12	88	426

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	45	55	173
2020	BI-03	56	44	76
2020	BI-04	47	53	40
2019	BI	47	53	200
2019	BI-02	47	53	40
2019	BI-03	51	49	71
2019	BI-04	49	51	53
2018	BI	45	55	201
2018	BI-02	49	51	47
2018	BI-03	50	50	79
2018	BI-04	41	59	52

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	59	41	173
2020	BI-02	65	35	39
2020	BI-03	49	51	76
2020	BI-04	65	35	40
2020	BI-05	68	32	15
2019	BI	51	49	200
2019	BI-02	58	42	40
2019	BI-03	40	60	71
2019	BI-04	62	38	53
2018	BI	63	37	201
2018	BI-02	64	36	47
2018	BI-03	60	40	79
2018	BI-04	65	35	52

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	9	91	173
2020	BI-02	0	100	39
2020	BI-03	13	87	76
2019	BI	8	92	200
2019	BI-03	7	93	71
2019	BI-04	9	91	53
2018	BI	6	94	201

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	BI	100	173
2020	BI-02	100	39
2020	BI-03	100	76
2020	BI-04	100	40
2020	BI-05	100	15
2019	BI	100	200
2019	BI-02	100	40
2019	BI-03	100	71
2019	BI-04	100	53
2018	BI	100	201
2018	BI-02	100	47
2018	BI-03	100	79
2018	BI-04	100	52

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	6	94	173
2020	BI-03	8	92	76
2020	BI-05	0	100	15
2019	BI	8	92	200
2019	BI-04	9	91	53
2018	BI	2	98	201
2018	BI-02	0	100	47

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	9	91	173
2020	BI-03	11	89	76
2019	BI	6	94	200
2019	BI-03	10	90	71
2019	BI-04	0	100	53
2018	BI	7	93	201
2018	BI-03	10	90	79

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	3	97	173
2020	BI-04	0	100	40
2020	BI-05	0	100	15
2019	BI	5	95	200

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	38	62	173
2020	BI-03	35	65	76
2020	BI-04	31	69	40
2019	BI	38	62	198
2019	BI-02	33	67	40
2019	BI-03	39	61	71
2019	BI-04	25	75	52
2018	BI	34	66	201
2018	BI-02	37	63	47
2018	BI-03	36	64	79
2018	BI-04	27	73	52

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	37	63	173
2020	BI-02	41	59	39
2020	BI-03	33	67	76
2020	BI-04	39	61	40
2020	BI-05	44	56	15
2019	BI	32	68	198
2019	BI-02	40	60	40
2019	BI-03	29	71	71
2019	BI-04	30	70	52
2018	BI	41	59	201
2018	BI-02	42	58	47
2018	BI-03	41	59	79
2018	BI-04	35	65	52

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	51	49	173
2020	BI-02	50	50	39
2020	BI-03	53	47	76
2020	BI-04	52	48	40
2020	BI-05	50	50	15
2019	BI	39	61	198
2019	BI-02	36	64	40
2019	BI-03	40	60	71
2019	BI-04	43	57	52
2018	BI	46	54	201
2018	BI-02	46	54	47
2018	BI-03	47	53	79
2018	BI-04	47	53	52

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	42	58	173
2020	BI-03	39	61	76
2020	BI-04	50	50	40
2019	BI	34	66	198
2019	BI-02	36	64	40
2019	BI-03	34	66	71
2019	BI-04	39	61	52
2018	BI	37	63	201
2018	BI-02	39	61	47
2018	BI-03	40	60	79
2018	BI-04	36	64	52

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	36	64	173
2020	BI-02	29	71	39
2020	BI-03	36	64	76
2020	BI-04	37	63	40
2020	BI-05	50	50	15
2019	BI	31	69	198
2019	BI-02	23	77	40
2019	BI-03	33	67	71
2019	BI-04	34	66	52
2018	BI	32	68	201
2018	BI-02	36	64	47
2018	BI-03	29	71	79
2018	BI-04	30	70	52

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	56	44	173
2020	BI-02	53	47	39
2020	BI-03	56	44	76
2020	BI-04	62	38	40
2020	BI-05	56	44	15
2019	BI	49	51	198
2019	BI-02	37	63	40
2019	BI-03	55	45	71
2019	BI-04	52	48	52
2018	BI	52	48	201
2018	BI-02	40	60	47
2018	BI-03	55	45	79
2018	BI-04	45	55	52

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	30	70	173
2020	BI-02	23	77	39
2020	BI-03	33	67	76
2020	BI-04	32	68	40
2020	BI-05	37	63	15
2019	BI	26	74	198
2019	BI-02	22	78	40
2019	BI-03	28	72	71
2019	BI-04	23	77	52
2018	BI	28	72	201
2018	BI-02	25	75	47
2018	BI-03	29	71	79
2018	BI-04	28	72	52

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	BI	100	173
2020	BI-02	100	39
2020	BI-03	100	76
2020	BI-04	100	40
2020	BI-05	100	15
2019	BI	100	198
2019	BI-02	100	40
2019	BI-03	100	71
2019	BI-04	100	52

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	BI	8	92	198
2019	BI-02	13	87	40
2019	BI-03	8	92	71
2018	BI	6	94	201
2018	BI-03	9	91	79

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	10	90	173
2020	BI-03	9	91	76
2020	BI-04	12	88	40
2019	BI	12	88	198
2019	BI-03	15	85	71
2019	BI-04	14	86	52
2018	BI	10	90	201
2018	BI-04	17	83	52

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	48	52	173
2020	BI-02	37	63	39
2020	BI-03	47	53	76
2020	BI-04	56	44	40
2020	BI-05	51	49	15
2019	BI	34	66	198
2019	BI-02	33	67	40
2019	BI-03	31	69	71
2019	BI-04	46	54	52
2018	BI	37	63	201
2018	BI-02	29	71	47
2018	BI-03	42	58	79
2018	BI-04	42	58	52

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	20	80	173
2020	BI-03	17	83	76
2020	BI-04	17	83	40
2019	BI	20	80	198
2019	BI-02	16	84	40
2019	BI-03	24	76	71
2019	BI-04	20	80	52
2018	BI	24	76	201
2018	BI-02	26	74	47
2018	BI-03	23	77	79
2018	BI-04	17	83	52

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	16	84	173
2020	BI-03	11	89	76
2020	BI-04	18	82	40
2019	BI	14	86	198
2019	BI-03	11	89	71
2019	BI-04	17	83	52
2018	BI	8	92	201
2018	BI-02	14	86	47
2018	BI-04	10	90	52

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	54	46	173
2020	BI-02	50	50	39
2020	BI-03	66	34	76
2020	BI-04	39	61	40
2020	BI-05	50	50	15
2019	BI	56	44	197
2019	BI-02	49	51	40
2019	BI-03	52	48	71
2019	BI-04	71	29	51
2018	BI	52	48	201
2018	BI-02	45	55	47
2018	BI-03	52	48	79
2018	BI-04	47	53	52

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	24	76	173
2020	BI-03	28	72	76
2020	BI-04	22	78	40
2019	BI	25	75	197
2019	BI-02	30	70	40
2019	BI-03	22	78	71
2019	BI-04	20	80	51
2018	BI	25	75	201
2018	BI-02	29	71	47
2018	BI-03	24	76	79
2018	BI-04	20	80	52

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	5	95	173
2019	BI	5	95	197
2019	BI-03	6	94	71
2018	BI	6	94	201
2018	BI-03	11	89	79

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	14	86	173
2020	BI-03	13	87	76
2020	BI-04	22	78	40
2019	BI	11	89	197
2019	BI-02	15	85	40
2019	BI-03	12	88	71
2019	BI-04	12	88	51
2018	BI	12	88	201
2018	BI-02	15	85	47
2018	BI-03	14	86	79
2018	BI-04	11	89	52

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	12	88	173
2020	BI-02	13	87	39
2020	BI-03	14	86	76
2019	BI	8	92	197
2019	BI-04	12	88	51
2018	BI	11	89	201
2018	BI-03	14	86	79

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	4	96	173
2019	BI	4	96	197
2018	BI	3	97	201

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	8	92	173
2020	BI-03	9	91	76
2019	BI	11	89	197
2019	BI-02	21	79	40
2019	BI-03	9	91	71
2018	BI	10	90	201
2018	BI-02	12	88	47
2018	BI-03	9	91	79
2018	BI-04	12	88	52

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	11	89	173
2020	BI-03	10	90	76
2020	BI-04	14	86	40
2019	BI	12	88	197
2019	BI-02	15	85	40
2019	BI-03	13	87	71
2019	BI-04	10	90	51
2018	BI	6	94	201
2018	BI-03	8	92	79

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	26	74	173
2020	BI-03	22	78	76
2020	BI-04	33	67	40
2019	BI	29	71	197
2019	BI-02	27	73	40
2019	BI-03	34	66	71
2019	BI-04	21	79	51
2018	BI	31	69	201
2018	BI-02	35	65	47
2018	BI-03	29	71	79
2018	BI-04	32	68	52

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	10	90	165
2019	BI	9	91	188
2018	BI	8	92	194
2018	BI-02	16	84	43

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	24	76	165
2019	BI	30	70	188
2018	BI	24	76	194
2018	BI-02	35	65	43
2018	BI-03	27	73	78
2018	BI-04	16	84	50

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	9	91	165
2019	BI	7	93	188
2018	BI	7	93	194
2018	BI-02	14	86	43
2018	BI-03	8	92	78

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	8	92	165
2019	BI	6	94	188
2018	BI	4	96	194

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	11	89	165
2019	BI	9	91	188
2018	BI	6	94	194
2018	BI-02	12	88	43

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	7	93	165
2019	BI	8	92	188
2018	BI	7	93	194
2018	BI-03	8	92	78

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	11	89	165
2019	BI	6	94	188
2018	BI	7	93	194
2018	BI-03	8	92	78

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	10	90	165
2019	BI	9	91	188
2018	BI	11	89	194
2018	BI-02	13	87	43
2018	BI-03	12	88	78

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	10	90	165
2019	BI	10	90	188
2018	BI	9	91	194
2018	BI-02	11	89	43
2018	BI-03	10	90	78

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	26	74	165
2019	BI	29	71	188
2018	BI	28	72	194
2018	BI-02	18	82	43
2018	BI-03	35	65	78
2018	BI-04	26	74	50

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	8	92	165
2019	BI	4	96	188
2018	BI	6	94	194
2018	BI-03	11	89	78

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	47	53	165
2019	BI	41	59	188
2018	BI	51	49	194
2018	BI-02	46	54	43
2018	BI-03	56	44	78
2018	BI-04	46	54	50

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	59	41	165
2019	BI	56	44	188
2018	BI	56	44	194
2018	BI-02	50	50	43
2018	BI-03	56	44	78
2018	BI-04	67	33	50

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	4	96	165

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	15	85	165
2019	BI	9	91	188
2018	BI	10	90	194
2018	BI-02	13	87	43
2018	BI-03	9	91	78

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	11	13	16	7	5	39	8	47	23	2018
2020	BI-01	28	23	9	0	0	36	5	85	0	21
2020	BI-02	11	11	15	7	5	43	8	45	25	550
2020	BI-03	12	13	15	6	7	38	9	47	24	748
2020	BI-04	10	13	17	8	4	39	9	44	24	501
2020	BI-05	14	23	23	5	5	26	3	53	14	172
2019	BI	11	15	19	7	6	33	8	44	22	1916
2019	BI-01	16	7	0	9	0	55	14	72	28	13
2019	BI-02	12	15	20	5	6	32	10	46	19	500
2019	BI-03	10	13	16	8	6	38	9	44	26	688
2019	BI-04	11	16	22	7	6	34	5	43	21	491
2019	BI-05	14	24	25	4	8	19	6	50	17	166
2018	BI	10	15	20	8	6	35	6	42	23	1813
2018	BI-01	20	17	15	0	0	49	0	71	0	17
2018	BI-02	10	16	19	8	4	37	7	46	20	489
2018	BI-03	8	14	17	8	6	39	7	41	27	692
2018	BI-04	10	14	24	8	8	33	3	38	25	423
2018	BI-05	19	17	28	5	6	20	6	49	14	153
2017	BI	11	16	18	7	7	33	8	46	24	1838
2017	BI-01	7	19	9	4	0	41	20	68	10	25
2017	BI-02	12	18	15	5	6	35	10	53	19	460
2017	BI-03	10	13	16	8	7	38	8	43	27	711
2017	BI-04	11	16	22	8	8	31	5	42	24	467
2017	BI-05	13	24	22	9	8	20	5	48	22	142
2014	BI	12	16	18	8	5	34	8	47	22	2210
2014	BI-01	18	22	14	0	0	30	16	75	0	22
2014	BI-02	12	15	17	8	5	34	9	48	22	562
2014	BI-03	11	14	17	9	4	34	10	46	23	849
2014	BI-04	11	15	19	8	6	35	6	44	24	564
2014	BI-05	15	27	17	5	1	31	3	64	10	172

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	29	34	17	6	4	11	0	70	11	2022
2020	BI-01	36	50	5	0	0	9	0	95	0	21
2020	BI-02	31	31	15	7	4	12	0	71	12	550
2020	BI-03	29	35	15	6	4	11	0	72	11	749
2020	BI-04	26	34	20	5	4	10	1	68	9	503
2020	BI-05	30	35	18	6	5	6	0	69	12	173
2019	BI	30	35	17	7	3	9	1	71	11	1916
2019	BI-01	35	16	25	9	0	16	0	60	11	13
2019	BI-02	32	37	14	6	2	7	0	75	9	500
2019	BI-03	31	35	15	7	3	9	1	73	11	689
2019	BI-04	26	34	19	7	3	10	0	66	12	491
2019	BI-05	33	32	20	6	5	3	1	67	12	165
2018	BI	24	37	20	6	4	9	1	68	11	1815
2018	BI-01	37	53	10	0	0	0	0	90	0	17
2018	BI-02	26	37	19	5	2	10	1	71	7	488
2018	BI-03	23	40	19	6	4	8	1	69	11	693
2018	BI-04	23	34	23	5	6	9	0	62	12	425
2018	BI-05	29	36	19	10	3	3	1	67	13	153
2017	BI	24	36	18	7	4	11	0	68	12	1833
2017	BI-01	27	39	25	0	0	8	0	73	0	25
2017	BI-02	24	36	17	6	3	13	1	70	11	459
2017	BI-03	25	38	16	7	4	11	1	70	12	709
2017	BI-04	22	33	22	7	4	12	0	63	13	467
2017	BI-05	26	39	18	9	4	3	0	67	14	140
2014	BI	22	32	19	7	4	15	1	65	12	2207
2014	BI-01	44	31	9	0	0	16	0	89	0	22
2014	BI-02	20	35	20	6	3	15	1	66	11	561
2014	BI-03	22	31	19	7	4	15	2	64	13	849
2014	BI-04	21	29	18	7	5	18	2	63	15	563
2014	BI-05	27	39	19	6	1	6	0	71	8	172

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	6	94	2019
2020	BI-01	0	100	21
2020	BI-02	7	93	549
2020	BI-03	6	94	748
2020	BI-04	6	94	503
2020	BI-05	5	95	172
2019	BI	6	94	1912
2019	BI-01	0	100	13
2019	BI-02	5	95	500
2019	BI-03	5	95	687
2019	BI-04	9	91	489
2019	BI-05	6	94	166
2018	BI	7	93	1818
2018	BI-02	6	94	491
2018	BI-03	6	94	692
2018	BI-04	8	92	425

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	33	67	122
2020	BI-02	26	74	38
2020	BI-03	47	53	43
2019	BI	36	64	119
2019	BI-03	40	60	35
2019	BI-04	34	66	43
2018	BI	31	69	119
2018	BI-02	37	63	32
2018	BI-03	37	63	43
2018	BI-04	23	77	33

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	78	22	122
2020	BI-02	80	20	38
2020	BI-03	67	33	43
2019	BI	69	31	119
2019	BI-03	58	42	35
2019	BI-04	76	24	43
2018	BI	80	20	119
2018	BI-02	76	24	32
2018	BI-03	80	20	43
2018	BI-04	82	18	33

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	BI	4	96	119

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	BI	100	122
2020	BI-02	100	38
2020	BI-03	100	43
2019	BI	100	119
2019	BI-02	100	26
2019	BI-03	100	35
2019	BI-04	100	43
2019	BI-05	100	10
2018	BI	100	119
2018	BI-02	100	32
2018	BI-03	100	43
2018	BI-04	100	33

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	6	94	122
2019	BI	7	93	119
2018	BI	7	93	119

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	5	95	122
2020	BI-04	0	100	32
2018	BI	8	92	119
2018	BI-02	16	84	32
2018	BI-04	0	100	33

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	6	94	122
2020	BI-03	0	100	43
2019	BI	8	92	119
2019	BI-02	0	100	26
2019	BI-04	11	89	43
2018	BI	5	95	119

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	21	79	122
2020	BI-03	19	81	43
2020	BI-04	31	69	32
2019	BI	20	80	119
2019	BI-03	20	80	35
2019	BI-04	27	73	43
2018	BI	25	75	120
2018	BI-02	30	70	32
2018	BI-03	22	78	43
2018	BI-04	24	76	33

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	17	83	122
2020	BI-03	17	83	43
2020	BI-04	28	72	32
2019	BI	18	82	119
2019	BI-03	19	81	35
2019	BI-04	25	75	43
2018	BI	22	78	120
2018	BI-02	16	84	32
2018	BI-03	21	79	43
2018	BI-04	21	79	33

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	12	88	122
2020	BI-04	19	81	32
2019	BI	10	90	119
2019	BI-02	0	100	26
2019	BI-04	16	84	43
2018	BI	17	83	120
2018	BI-02	26	74	32
2018	BI-04	21	79	33

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	6	94	122
2020	BI-02	0	100	38
2019	BI	7	93	119
2019	BI-05	0	100	10
2018	BI	8	92	120

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	31	69	122
2020	BI-02	25	75	38
2020	BI-03	39	61	43
2019	BI	23	77	119
2019	BI-03	21	79	35
2019	BI-04	29	71	43
2018	BI	24	76	120
2018	BI-02	33	67	32
2018	BI-03	19	81	43
2018	BI-04	28	72	33

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	36	64	122
2020	BI-02	33	67	38
2020	BI-03	51	49	43
2019	BI	37	63	119
2019	BI-03	37	63	35
2019	BI-04	27	73	43
2018	BI	32	68	120
2018	BI-02	43	57	32
2018	BI-03	30	70	43
2018	BI-04	20	80	33

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	14	86	122
2020	BI-02	18	82	38
2020	BI-03	16	84	43
2019	BI	5	95	119
2019	BI-05	0	100	10
2018	BI	5	95	120
2018	BI-02	0	100	32

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	24	76	122
2020	BI-02	38	62	38
2020	BI-03	15	85	43
2019	BI	16	84	119
2019	BI-02	28	72	26
2019	BI-03	18	82	35
2019	BI-04	13	87	43
2019	BI-05	0	100	10
2018	BI	18	82	120
2018	BI-02	18	82	32
2018	BI-03	24	76	43
2018	BI-04	16	84	33

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2020	BI	100	122
2020	BI-02	100	38
2020	BI-03	100	43
2019	BI	100	119
2019	BI-02	100	26
2019	BI-03	100	35
2019	BI-04	100	43
2019	BI-05	100	10
2018	BI	100	120
2018	BI-02	100	32
2018	BI-03	100	43
2018	BI-04	100	33

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	8	92	122
2019	BI	10	90	119
2019	BI-04	11	89	43
2019	BI-05	0	100	10
2018	BI	11	89	120
2018	BI-03	11	89	43

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2020	BI	100	122
2020	BI-02	100	38
2020	BI-03	100	43
2019	BI	100	119
2019	BI-02	100	26
2019	BI-03	100	35
2019	BI-04	100	43
2019	BI-05	100	10
2018	BI	100	120
2018	BI-02	100	32
2018	BI-03	100	43
2018	BI-04	100	33

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	11	89	122
2020	BI-02	13	87	38
2020	BI-04	22	78	32
2019	BI	12	88	119
2019	BI-04	15	85	43
2018	BI	13	87	120
2018	BI-03	17	83	43
2018	BI-04	17	83	33

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	30	70	122
2020	BI-02	25	75	38
2020	BI-03	39	61	43
2019	BI	34	66	118
2019	BI-03	40	60	35
2019	BI-04	40	60	42
2018	BI	23	77	120
2018	BI-02	29	71	32
2018	BI-03	26	74	43
2018	BI-04	20	80	33

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	9	91	122
2020	BI-02	15	85	38
2019	BI	7	93	118
2019	BI-05	0	100	10
2018	BI	16	84	120
2018	BI-02	21	79	32
2018	BI-03	23	77	43

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	4	96	122

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	13	87	122
2020	BI-02	18	82	38
2019	BI	8	92	118
2019	BI-03	13	87	35
2019	BI-05	0	100	10
2018	BI	10	90	120
2018	BI-03	16	84	43

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	6	94	122

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	5	95	122
2018	BI	5	95	120

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	BI	5	95	118
2019	BI-05	0	100	10

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	5	95	122
2020	BI-02	0	100	38
2019	BI	5	95	118
2019	BI-05	0	100	10
2018	BI	9	91	120

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	55	45	122
2020	BI-02	57	43	38
2020	BI-03	48	52	43
2019	BI	53	47	118
2019	BI-03	46	54	35
2019	BI-04	53	47	42
2018	BI	57	43	120
2018	BI-02	43	57	32
2018	BI-03	59	41	43
2018	BI-04	62	38	33

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	4	96	115

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	20	80	115
2018	BI	23	77	114
2018	BI-02	28	72	30
2018	BI-03	29	71	42
2018	BI-04	17	83	31

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	5	95	115
2018	BI	4	96	114
2018	BI-02	0	100	30

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	9	91	115
2018	BI	12	88	114
2018	BI-03	16	84	42

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	BI	7	93	114
2018	BI-03	12	88	42

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	31	69	115
2018	BI	33	67	114
2018	BI-02	29	71	30
2018	BI-03	43	57	42
2018	BI-04	34	66	31

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	6	94	115
2018	BI	5	95	114

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	47	53	115
2018	BI	48	52	114
2018	BI-02	39	61	30
2018	BI-03	59	41	42
2018	BI-04	45	55	31

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	62	38	115
2018	BI	64	36	114
2018	BI-02	63	37	30
2018	BI-03	57	43	42
2018	BI-04	81	19	31

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	5	95	115

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	10	90	115
2018	BI	12	88	114
2018	BI-03	12	88	42

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	12	14	17	4	3	44	6	52	14	2016
2020	BI-01	32	18	18	0	0	31	0	73	0	21
2020	BI-02	12	13	16	5	3	44	7	51	16	551
2020	BI-03	12	14	16	4	3	44	7	54	14	743
2020	BI-04	11	13	16	4	3	47	7	51	15	502
2020	BI-05	14	19	26	1	3	35	3	52	6	173
2019	BI	13	14	20	4	3	39	8	49	12	1904
2019	BI-01	16	20	0	0	0	57	7	100	0	13
2019	BI-02	14	15	20	4	2	37	9	52	11	497
2019	BI-03	11	12	18	3	3	44	9	50	11	685
2019	BI-04	12	13	22	4	4	38	6	45	15	488
2019	BI-05	17	18	25	5	2	26	7	53	10	165
2018	BI	11	14	22	4	2	41	5	46	13	1814
2018	BI-01	20	17	10	5	0	49	0	71	10	17
2018	BI-02	12	17	19	4	2	40	6	53	12	490
2018	BI-03	8	14	19	4	2	46	7	46	13	689
2018	BI-04	11	12	25	5	4	41	3	41	15	425
2018	BI-05	16	16	28	4	1	28	7	49	8	153
2017	BI	10	15	21	3	2	41	7	48	11	1838
2017	BI-01	4	19	11	0	0	42	24	67	0	25
2017	BI-02	10	16	19	3	2	41	9	53	9	461
2017	BI-03	9	13	19	3	2	47	8	49	10	710
2017	BI-04	9	14	25	5	3	40	4	42	14	467
2017	BI-05	16	19	28	2	1	27	6	53	5	142
2014	BI	11	15	18	3	2	43	7	53	10	2209
2014	BI-01	14	5	14	0	0	42	25	58	0	22
2014	BI-02	11	16	19	3	2	43	7	52	10	562
2014	BI-03	11	13	17	2	3	44	9	53	11	848
2014	BI-04	11	15	17	2	3	45	6	53	11	564
2014	BI-05	14	17	22	4	1	38	4	54	8	172

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	29	34	17	5	3	12	1	72	8	2020
2020	BI-01	46	32	18	0	0	5	0	81	0	21
2020	BI-02	28	35	16	6	3	12	1	72	10	550
2020	BI-03	29	34	17	4	2	12	1	73	8	747
2020	BI-04	29	32	17	5	3	13	1	71	9	503
2020	BI-05	28	37	21	2	3	9	0	71	6	173
2019	BI	32	34	16	4	2	11	1	75	7	1912
2019	BI-01	23	53	16	0	0	9	0	83	0	13
2019	BI-02	33	35	15	5	1	10	1	76	7	500
2019	BI-03	34	33	15	3	2	12	0	77	6	685
2019	BI-04	30	31	18	5	3	12	1	71	9	490
2019	BI-05	33	36	15	6	2	7	0	75	8	166
2018	BI	25	35	21	5	2	11	1	69	8	1816
2018	BI-01	44	29	16	0	0	11	0	82	0	17
2018	BI-02	28	35	20	4	1	11	1	71	6	488
2018	BI-03	23	37	21	4	2	11	1	69	7	693
2018	BI-04	23	35	22	5	3	12	0	66	9	424
2018	BI-05	32	33	19	7	1	7	1	71	9	154
2017	BI	27	34	19	3	2	14	1	72	6	1832
2017	BI-01	32	28	16	0	0	19	5	79	0	25
2017	BI-02	28	32	18	3	1	16	2	73	5	461
2017	BI-03	26	36	18	3	2	14	1	73	6	707
2017	BI-04	25	34	21	4	2	14	0	69	7	465
2017	BI-05	31	34	22	4	1	8	0	71	5	142
2014	BI	24	32	19	3	2	19	1	69	7	2209
2014	BI-01	48	13	9	0	0	25	4	87	0	22
2014	BI-02	21	35	21	3	2	17	1	68	7	562
2014	BI-03	25	30	17	3	2	21	2	71	7	849
2014	BI-04	21	32	18	4	3	21	1	68	8	563
2014	BI-05	31	34	22	3	1	9	0	71	5	172

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	7	93	2016
2020	BI-01	18	82	21
2020	BI-02	7	93	548
2020	BI-03	6	94	748
2020	BI-04	10	90	502
2020	BI-05	6	94	171

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	11	89	2022
2020	BI-01	9	91	21
2020	BI-02	7	93	551
2020	BI-03	12	88	749
2020	BI-04	13	87	502
2020	BI-05	9	91	173
2019	BI	15	85	1917
2019	BI-01	0	100	13
2019	BI-02	10	90	501
2019	BI-03	14	86	689
2019	BI-04	20	80	490
2019	BI-05	14	86	166
2017	BI	14	86	1838
2017	BI-02	10	90	461
2017	BI-03	14	86	710
2017	BI-04	20	80	466
2017	BI-05	8	92	142
2014	BI	14	86	2206
2014	BI-02	13	87	561
2014	BI-03	13	87	848
2014	BI-04	16	84	563
2014	BI-05	10	90	172

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	41	59	217
2020	BI-02	37	63	37
2020	BI-03	39	61	90
2020	BI-04	43	57	68

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	80	20	217
2020	BI-02	78	22	37
2020	BI-03	81	19	90
2020	BI-04	79	21	68
2019	BI	86	14	276
2019	BI-02	87	13	53
2019	BI-03	83	17	93
2019	BI-04	85	15	98
2019	BI-05	92	8	22
2017	BI	79	21	253
2017	BI-02	77	23	48
2017	BI-03	83	17	97
2017	BI-04	79	21	89
2017	BI-05	59	41	12
2014	BI	83	17	309
2014	BI-02	81	19	74
2014	BI-03	84	16	113
2014	BI-04	82	18	93
2014	BI-05	94	6	17

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	51	33	8	5	2	0	0	85	7	177
2020	BI-02	53	30	10	3	3	0	0	83	7	30
2020	BI-03	59	26	8	5	1	0	0	85	7	74
2020	BI-04	42	47	6	4	2	0	0	89	6	54
2019	BI	48	37	4	7	4	0	0	85	11	234
2019	BI-02	45	30	2	20	3	0	0	75	23	46
2019	BI-03	56	36	4	0	1	1	1	94	1	77
2019	BI-04	42	38	5	7	7	0	0	80	15	82
2019	BI-05	55	36	5	5	0	0	0	90	5	20
2017	BI	50	35	6	7	1	0	0	85	8	201
2017	BI-02	53	30	9	5	0	0	3	85	6	37
2017	BI-03	58	29	6	6	1	0	0	86	8	81
2017	BI-04	41	45	4	7	3	0	0	86	10	71
2014	BI	48	39	5	5	2	1	0	88	7	256
2014	BI-02	49	37	5	6	2	1	0	87	8	61
2014	BI-03	49	42	6	2	1	0	0	91	3	95
2014	BI-04	47	37	4	8	3	1	0	85	11	76
2014	BI-05	50	44	6	0	0	0	0	94	0	16

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	45	33	8	4	2	3	4	84	7	2021
2020	BI-01	54	18	28	0	0	0	0	72	0	21
2020	BI-02	47	32	7	6	1	3	4	85	7	551
2020	BI-03	46	34	7	4	1	3	5	86	6	747
2020	BI-04	42	35	9	4	3	4	5	83	7	503
2020	BI-05	49	32	9	5	3	1	1	82	9	173

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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	32	38	14	9	4	2	72	14	2008
2020	BI-01	37	32	23	9	0	0	68	9	21
2020	BI-02	35	40	12	8	2	3	77	11	548
2020	BI-03	33	38	12	9	5	3	73	14	742
2020	BI-04	30	37	16	11	4	2	69	15	500
2020	BI-05	25	38	17	9	10	1	63	20	171

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	33	46	10	9	1	0	80	10	2022
2020	BI-01	55	23	18	4	0	0	77	4	21
2020	BI-02	30	51	9	9	0	0	82	9	552
2020	BI-03	35	44	9	10	1	1	79	12	747
2020	BI-04	34	46	10	7	3	0	80	10	503
2020	BI-05	30	51	10	8	1	0	81	9	173

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	34	44	11	8	2	0	78	11	2016
2020	BI-01	46	32	14	4	4	0	78	9	21
2020	BI-02	34	46	10	9	1	0	80	10	551
2020	BI-03	34	42	12	9	2	1	77	11	747
2020	BI-04	34	44	11	7	3	0	78	10	499
2020	BI-05	32	46	10	10	3	0	78	12	172

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	28	43	19	7	1	1	1	72	8	2011
2020	BI-01	46	23	27	4	0	0	0	69	4	21
2020	BI-02	26	49	15	7	1	1	1	77	8	549
2020	BI-03	28	41	21	7	1	1	1	70	9	744
2020	BI-04	28	41	19	6	3	1	2	71	9	501
2020	BI-05	30	42	21	6	1	0	1	73	6	170

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	42	38	12	3	1	1	2	83	5	2021
2020	BI-01	46	27	27	0	0	0	0	73	0	21
2020	BI-02	42	41	10	3	1	1	1	86	4	552
2020	BI-03	44	37	11	4	1	2	1	83	5	748
2020	BI-04	41	38	14	2	1	2	3	82	3	501
2020	BI-05	42	36	15	3	3	1	1	79	6	173

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	58	16	5	1	1	14	5	91	2	2014
2020	BI-01	73	9	5	0	0	13	0	95	0	21
2020	BI-02	52	15	4	1	1	20	7	91	3	549
2020	BI-03	56	16	5	1	1	15	6	92	2	745
2020	BI-04	63	17	7	1	1	9	3	90	2	500
2020	BI-05	61	17	6	2	1	8	5	90	3	173

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	52	37	6	3	0	1	0	90	3	2009
2020	BI-01	41	32	18	0	0	9	0	80	0	21
2020	BI-02	52	37	5	4	0	1	0	90	4	545
2020	BI-03	52	37	7	3	0	1	0	89	3	747
2020	BI-04	53	38	6	1	1	1	1	92	2	499
2020	BI-05	54	37	6	1	2	1	0	91	2	171

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	52	31	7	6	3	0	0	84	9	2016
2020	BI-01	41	36	23	0	0	0	0	77	0	21
2020	BI-02	53	29	7	8	2	0	0	83	10	550
2020	BI-03	56	29	8	5	3	0	0	85	7	749
2020	BI-04	47	35	7	6	4	1	1	83	10	500
2020	BI-05	48	35	8	7	2	0	1	83	9	170

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	53	33	7	4	2	1	1	87	5	2014
2020	BI-01	59	23	9	9	0	0	0	82	9	21
2020	BI-02	55	31	7	4	1	1	1	88	5	550
2020	BI-03	52	33	7	4	2	1	0	87	6	746
2020	BI-04	53	32	8	3	2	1	1	87	4	501
2020	BI-05	54	34	8	2	2	0	0	88	5	170

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	97	3	603
2020	BI-02	94	6	32
2020	BI-03	96	4	265
2020	BI-04	96	4	133
2020	BI-05	100	0	161

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	11	35	21	23	9	1	0	47	32	585
2020	BI-02	10	28	30	26	6	0	0	38	32	31
2020	BI-03	10	35	17	26	11	1	0	45	38	253
2020	BI-04	8	35	28	21	6	0	1	44	28	129
2020	BI-05	16	36	19	20	8	0	0	53	28	161

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	42	44	9	3	1	1	87	5	2015
2020	BI-01	37	50	13	0	0	0	87	0	21
2020	BI-02	40	44	9	5	1	1	85	6	551
2020	BI-03	42	46	7	3	2	1	88	5	743
2020	BI-04	44	42	10	2	1	1	86	3	501
2020	BI-05	49	35	9	3	4	0	84	7	173
2019	BI	33	47	12	5	1	1	81	6	1914
2019	BI-01	35	65	0	0	0	0	100	0	13
2019	BI-02	33	45	14	6	1	1	79	7	499
2019	BI-03	34	48	10	6	1	1	84	6	688
2019	BI-04	35	45	14	4	1	1	82	5	490
2019	BI-05	31	48	16	4	1	0	78	6	166
2018	BI	32	45	13	6	2	1	78	8	1816
2018	BI-01	24	55	21	0	0	0	79	0	17
2018	BI-02	29	44	14	8	3	2	75	11	490
2018	BI-03	32	48	12	6	2	2	81	7	691
2018	BI-04	32	46	14	6	1	1	79	8	424
2018	BI-05	42	36	15	6	1	0	77	8	154
2017	BI	25	47	15	8	3	3	74	11	1839
2017	BI-01	32	36	25	0	0	7	73	0	25
2017	BI-02	20	49	15	8	3	5	72	12	462
2017	BI-03	26	47	15	8	2	2	75	10	709
2017	BI-04	26	48	13	9	2	2	75	11	468
2017	BI-05	32	46	13	6	1	1	79	8	142

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	38	32	10	12	7	1	0	70	19	2018
2020	BI-01	41	18	23	19	0	0	0	59	19	21
2020	BI-02	37	33	11	13	5	1	0	71	18	550
2020	BI-03	41	32	9	10	7	1	0	74	17	747
2020	BI-04	36	31	11	12	8	1	1	68	21	502
2020	BI-05	34	29	12	16	6	1	1	64	23	172

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	51	29	12	4	2	2	1	81	6	2007
2020	BI-01	54	5	32	4	0	0	5	61	5	21
2020	BI-02	55	28	10	4	2	2	1	85	6	548
2020	BI-03	53	28	11	3	2	2	0	84	5	742
2020	BI-04	46	30	14	4	3	3	1	79	7	500
2020	BI-05	43	31	14	7	4	2	0	74	12	171

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	30	37	16	10	5	1	68	15	2021
2020	BI-01	45	32	14	9	0	0	77	9	21
2020	BI-02	33	38	14	9	4	1	73	13	550
2020	BI-03	32	36	16	11	4	1	68	16	749
2020	BI-04	28	38	17	10	5	2	67	15	502
2020	BI-05	25	36	21	10	8	0	61	18	173
2019	BI	23	39	18	12	6	1	64	18	1914
2019	BI-01	38	40	16	6	0	0	79	6	13
2019	BI-02	24	42	17	10	5	1	67	16	499
2019	BI-03	24	39	17	12	5	2	65	18	689
2019	BI-04	22	38	20	12	7	2	60	20	489
2019	BI-05	20	39	21	12	6	1	60	19	166
2018	BI	21	38	18	14	7	2	60	22	1819
2018	BI-01	24	29	30	17	0	0	53	17	17
2018	BI-02	20	38	18	15	7	2	60	22	491
2018	BI-03	22	39	16	15	7	1	62	22	690
2018	BI-04	18	37	21	14	8	1	56	22	427
2018	BI-05	26	35	16	14	8	2	62	22	154
2017	BI	16	43	17	15	7	1	60	23	1840
2017	BI-01	36	39	12	9	0	4	78	9	25
2017	BI-02	16	46	17	13	7	2	63	20	460
2017	BI-03	17	44	16	15	7	1	62	22	711
2017	BI-04	13	40	21	18	7	2	53	26	468
2017	BI-05	18	41	15	19	6	1	59	25	142

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	16	48	14	16	3	1	1	66	20	603
2020	BI-02	12	49	21	12	0	0	5	65	13	32
2020	BI-03	16	48	15	17	2	2	1	66	19	265
2020	BI-04	13	48	14	15	5	2	2	64	21	133
2020	BI-05	18	49	10	17	6	0	0	67	23	161
2019	BI	14	48	17	11	4	2	3	65	17	544
2019	BI-02	5	49	28	10	2	3	2	57	13	37
2019	BI-03	14	44	21	11	4	3	3	61	16	218
2019	BI-04	10	54	14	12	6	2	2	66	19	118
2019	BI-05	22	48	12	11	3	1	3	74	14	150

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	41	30	15	7	5	2	72	12	2019
2020	BI-01	48	19	29	0	0	5	70	0	20
2020	BI-02	38	32	15	9	4	1	71	13	552
2020	BI-03	39	31	15	8	5	2	71	13	748
2020	BI-04	46	25	16	7	4	2	72	12	501
2020	BI-05	44	36	12	3	5	1	80	8	172

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	32	35	18	10	5	0	1	67	15	2005
2020	BI-01	33	27	27	9	5	0	0	60	14	21
2020	BI-02	31	36	17	9	6	0	1	68	15	551
2020	BI-03	32	34	18	10	5	0	0	66	15	742
2020	BI-04	29	36	20	10	5	0	0	65	15	495
2020	BI-05	38	31	18	8	3	0	1	71	11	170
2019	BI	17	33	24	12	13	0	0	50	25	1914
2019	BI-01	14	45	27	0	15	0	0	59	15	13
2019	BI-02	16	31	26	12	14	0	0	47	26	501
2019	BI-03	20	33	24	10	12	0	1	53	23	689
2019	BI-04	17	33	22	16	13	0	0	50	29	488
2019	BI-05	13	37	24	13	12	0	1	51	25	166
2018	BI	13	27	25	15	19	0	1	40	34	1814
2018	BI-01	6	18	24	11	40	0	0	24	52	17
2018	BI-02	12	26	26	16	19	0	1	39	35	489
2018	BI-03	14	29	24	15	17	0	0	43	33	689
2018	BI-04	10	23	28	14	24	0	1	33	38	424
2018	BI-05	14	35	24	13	14	1	1	49	27	154
2017	BI	15	26	23	15	20	0	1	41	35	1835
2017	BI-01	4	12	24	19	37	0	4	17	58	25
2017	BI-02	14	25	26	14	19	0	1	40	33	461
2017	BI-03	13	26	24	17	19	0	1	40	37	711
2017	BI-04	18	26	21	13	21	0	1	45	34	464
2017	BI-05	24	26	20	11	17	0	1	51	29	140

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	12	24	27	20	17	0	0	35	37	2020
2020	BI-01	32	32	18	9	9	0	0	64	18	21
2020	BI-02	19	29	30	14	8	0	0	49	22	550
2020	BI-03	11	24	30	20	16	0	0	35	36	748
2020	BI-04	8	21	25	24	21	0	0	29	46	502
2020	BI-05	3	12	19	30	36	0	0	15	66	173
2019	BI	13	29	29	18	11	0	0	42	29	1914
2019	BI-01	31	45	0	9	15	0	0	76	24	13
2019	BI-02	15	36	28	14	7	0	0	52	21	500
2019	BI-03	14	28	30	15	12	0	1	43	27	687
2019	BI-04	10	28	29	21	12	0	0	38	33	491
2019	BI-05	6	17	29	28	19	0	0	24	47	165
2018	BI	10	25	31	20	13	0	0	36	33	1813
2018	BI-01	6	35	21	31	6	0	0	42	37	17
2018	BI-02	14	29	34	13	9	0	0	44	22	490
2018	BI-03	11	25	30	22	11	0	0	37	33	689
2018	BI-04	6	25	28	23	18	0	0	31	41	422
2018	BI-05	4	15	30	27	23	0	0	19	51	154
2017	BI	10	28	29	20	12	0	0	38	32	1839
2017	BI-01	32	28	12	25	0	0	4	62	26	25
2017	BI-02	14	32	27	19	7	1	0	47	26	461
2017	BI-03	10	29	34	17	10	0	1	39	27	710
2017	BI-04	9	23	29	21	18	0	0	32	38	467
2017	BI-05	3	22	22	28	24	0	0	25	52	142

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	21	33	23	13	9	0	0	54	23	2015
2020	BI-01	50	13	19	13	4	0	0	64	18	21
2020	BI-02	32	39	18	7	3	0	1	72	10	548
2020	BI-03	20	34	24	13	8	0	0	54	21	747
2020	BI-04	15	30	25	17	12	0	0	45	29	501
2020	BI-05	3	23	24	21	28	0	1	26	49	172
2019	BI	22	34	25	11	7	0	1	57	18	1908
2019	BI-01	38	38	18	0	6	0	0	76	6	13
2019	BI-02	29	42	17	7	3	1	1	72	11	499
2019	BI-03	24	33	24	11	6	0	1	58	18	683
2019	BI-04	17	33	28	13	8	0	1	50	21	489
2019	BI-05	7	25	33	22	13	0	0	32	35	166
2018	BI	18	32	28	12	8	1	1	51	21	1803
2018	BI-01	30	18	28	11	6	6	0	52	19	17
2018	BI-02	26	34	26	9	3	1	1	62	12	483
2018	BI-03	19	35	26	11	8	1	1	55	18	689
2018	BI-04	12	29	31	14	11	0	1	42	26	422
2018	BI-05	7	17	31	25	19	0	1	24	44	152
2017	BI	19	35	26	12	6	0	2	55	19	1834
2017	BI-01	43	25	21	8	0	0	4	70	8	25
2017	BI-02	27	37	24	7	4	0	1	65	10	461
2017	BI-03	20	37	26	10	4	0	2	58	15	709
2017	BI-04	13	31	29	16	9	0	1	45	26	464
2017	BI-05	5	32	24	24	14	0	1	37	39	141

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	17	25	23	19	13	1	1	43	33	2011
2020	BI-01	51	9	13	18	4	0	5	62	24	21
2020	BI-02	26	28	22	15	7	0	2	55	23	548
2020	BI-03	17	25	25	18	14	1	1	42	32	744
2020	BI-04	13	24	24	20	15	1	2	38	37	499
2020	BI-05	4	24	19	28	25	1	0	28	53	173
2019	BI	19	25	25	16	13	1	1	45	29	1906
2019	BI-01	36	25	24	0	9	7	0	65	10	13
2019	BI-02	24	26	26	14	8	1	1	52	22	500
2019	BI-03	19	25	24	15	15	1	1	44	31	684
2019	BI-04	18	25	26	18	12	1	2	44	30	486
2019	BI-05	8	27	25	21	18	0	0	36	39	165
2018	BI	13	27	25	19	14	1	1	41	34	1810
2018	BI-01	19	27	33	0	14	7	0	49	15	16
2018	BI-02	17	30	26	14	10	1	1	49	25	487
2018	BI-03	13	26	24	21	15	1	1	40	36	690
2018	BI-04	11	23	26	19	17	1	1	36	37	422
2018	BI-05	3	27	26	23	19	1	2	31	43	154
2017	BI	14	24	26	19	15	1	2	39	35	1838
2017	BI-01	52	20	12	8	4	0	4	75	13	25
2017	BI-02	17	24	25	18	13	1	2	42	32	461
2017	BI-03	14	26	27	16	14	1	2	41	31	710
2017	BI-04	12	21	26	22	16	2	1	34	39	467
2017	BI-05	8	22	22	23	24	0	1	31	47	141

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	34	30	16	10	8	0	2	65	19	2011
2020	BI-01	50	23	22	5	0	0	0	73	5	21
2020	BI-02	49	28	11	5	3	0	3	79	9	549
2020	BI-03	34	32	17	9	6	0	2	67	16	741
2020	BI-04	25	32	17	12	10	0	3	59	24	501
2020	BI-05	11	26	20	23	20	0	1	37	43	173
2019	BI	41	30	14	6	4	0	4	75	10	1906
2019	BI-01	62	22	16	0	0	0	0	84	0	12
2019	BI-02	48	30	13	4	2	0	3	80	7	501
2019	BI-03	42	30	14	6	3	1	5	76	10	684
2019	BI-04	41	33	12	5	4	0	4	77	10	487
2019	BI-05	20	31	27	13	7	0	1	52	21	164
2018	BI	37	30	16	7	5	1	5	70	13	1813
2018	BI-01	34	37	16	0	7	7	0	76	7	17
2018	BI-02	46	30	14	4	2	1	4	79	7	489
2018	BI-03	38	29	17	7	4	1	5	71	11	693
2018	BI-04	32	32	16	8	6	0	6	68	15	421
2018	BI-05	17	29	22	15	15	0	3	47	30	153
2017	BI	37	29	16	6	4	1	8	72	10	1835
2017	BI-01	55	32	9	0	0	0	4	90	0	25
2017	BI-02	46	28	13	3	2	1	7	80	5	460
2017	BI-03	37	32	14	4	4	0	9	76	9	709
2017	BI-04	30	28	20	9	3	1	9	64	13	467
2017	BI-05	23	28	22	14	12	0	2	51	27	140

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	18	27	25	16	13	0	0	46	29	2016
2020	BI-01	32	28	27	4	9	0	0	59	14	21
2020	BI-02	23	32	25	12	8	0	0	56	20	551
2020	BI-03	19	26	25	17	12	0	0	45	30	746
2020	BI-04	13	27	24	19	16	0	1	40	35	500
2020	BI-05	10	22	26	18	25	0	0	31	43	172
2019	BI	25	31	23	11	8	0	1	57	20	1907
2019	BI-01	47	14	33	6	0	0	0	61	6	13
2019	BI-02	28	31	24	9	7	0	1	60	16	497
2019	BI-03	26	31	24	11	7	0	1	58	18	687
2019	BI-04	23	35	21	11	10	0	0	58	21	487
2019	BI-05	16	27	25	21	11	0	0	43	32	165
2018	BI	22	31	24	14	9	0	0	53	23	1812
2018	BI-01	35	11	23	11	13	7	0	50	26	17
2018	BI-02	25	32	24	10	8	0	0	58	18	487
2018	BI-03	23	30	25	14	7	0	0	54	21	690
2018	BI-04	20	33	21	15	10	0	1	53	25	423
2018	BI-05	13	28	25	19	16	0	0	41	35	154
2017	BI	20	32	26	13	7	0	0	53	20	1836
2017	BI-01	23	25	36	7	5	0	4	50	13	25
2017	BI-02	23	34	24	13	5	0	1	57	18	460
2017	BI-03	22	31	28	12	7	0	0	53	20	709
2017	BI-04	20	33	25	14	8	0	0	53	22	467
2017	BI-05	10	36	29	14	11	0	0	46	25	141

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	28	23	17	12	12	0	8	56	26	2014
2020	BI-01	48	19	9	5	10	0	9	74	16	20
2020	BI-02	36	21	15	11	6	0	10	63	19	549
2020	BI-03	27	22	17	12	12	1	9	54	27	748
2020	BI-04	21	26	19	12	15	0	7	51	29	500
2020	BI-05	26	28	18	10	15	0	2	56	26	171

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	26	36	23	9	4	1	1	63	13	2014
2020	BI-01	52	9	33	5	0	0	0	62	5	20
2020	BI-02	32	32	21	8	5	1	1	65	14	551
2020	BI-03	26	36	24	9	3	1	1	63	13	745
2020	BI-04	23	39	23	8	5	0	2	64	13	499
2020	BI-05	22	37	23	12	5	0	1	60	17	173
2019	BI	24	37	22	10	5	0	1	62	16	1907
2019	BI-01	70	16	0	15	0	0	0	85	15	13
2019	BI-02	27	36	21	10	5	0	0	64	15	498
2019	BI-03	26	36	22	10	5	1	1	63	15	685
2019	BI-04	21	38	22	12	6	0	2	60	18	488
2019	BI-05	15	46	22	10	7	0	1	61	17	165
2018	BI	20	37	27	9	5	1	1	58	14	1817
2018	BI-01	46	29	18	0	0	0	7	81	0	17
2018	BI-02	26	34	26	8	4	1	1	62	12	489
2018	BI-03	19	39	27	10	4	1	0	58	14	692
2018	BI-04	16	40	27	10	6	0	0	56	17	424
2018	BI-05	14	39	29	12	5	0	1	53	17	154
2017	BI	21	36	26	11	4	0	1	58	16	1835
2017	BI-01	42	27	22	5	0	0	4	72	5	25
2017	BI-02	26	34	22	13	4	1	1	61	16	460
2017	BI-03	21	38	26	11	4	0	1	60	14	709
2017	BI-04	19	34	30	11	6	0	1	53	17	466
2017	BI-05	12	43	29	9	6	0	1	55	15	141

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	22	35	25	12	5	0	1	58	17	2014
2020	BI-01	38	24	19	10	9	0	0	62	19	20
2020	BI-02	30	33	23	10	3	0	1	63	13	549
2020	BI-03	23	35	23	12	5	1	1	59	17	746
2020	BI-04	18	37	25	12	6	0	1	56	19	500
2020	BI-05	8	35	33	17	7	0	0	43	24	173
2019	BI	21	34	24	13	6	0	1	55	20	1906
2019	BI-01	45	16	16	9	15	0	0	61	24	13
2019	BI-02	24	34	23	12	5	0	1	59	18	499
2019	BI-03	22	33	25	13	6	1	1	56	19	684
2019	BI-04	19	35	24	12	8	0	2	56	20	487
2019	BI-05	11	31	30	19	9	0	1	42	28	166
2018	BI	17	33	29	14	6	0	1	51	20	1815
2018	BI-01	23	16	37	18	0	0	7	42	19	17
2018	BI-02	19	35	30	10	4	1	1	55	14	488
2018	BI-03	18	34	27	14	6	1	1	52	20	693
2018	BI-04	15	34	26	17	7	0	0	50	24	422
2018	BI-05	11	26	36	17	9	0	1	37	26	154
2017	BI	19	36	25	12	6	0	2	56	19	1832
2017	BI-01	45	20	24	3	5	0	4	67	8	25
2017	BI-02	24	35	26	10	4	1	1	60	14	459
2017	BI-03	19	37	24	12	5	1	2	57	18	709
2017	BI-04	14	35	25	16	8	0	2	50	25	465
2017	BI-05	11	39	28	13	8	0	1	51	21	140

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	30	33	21	10	5	0	1	64	15	2012
2020	BI-01	43	19	19	10	9	0	0	62	19	20
2020	BI-02	30	33	20	11	5	0	1	64	16	549
2020	BI-03	33	32	21	9	4	0	1	66	13	746
2020	BI-04	29	36	21	8	4	0	1	66	13	499
2020	BI-05	24	33	22	15	6	0	1	57	21	172
2019	BI	29	33	20	11	6	0	1	63	17	1906
2019	BI-01	61	9	16	9	6	0	0	70	15	13
2019	BI-02	31	30	21	11	6	0	1	62	17	499
2019	BI-03	29	35	20	10	5	0	1	64	15	683
2019	BI-04	28	34	18	12	6	0	2	64	18	488
2019	BI-05	24	36	20	11	8	0	0	61	19	165
2018	BI	25	33	24	11	4	1	1	59	16	1815
2018	BI-01	33	11	32	18	0	0	7	47	19	17
2018	BI-02	27	33	25	9	5	1	1	61	14	489
2018	BI-03	25	34	24	12	4	0	1	60	16	691
2018	BI-04	24	34	23	14	4	0	1	59	18	423
2018	BI-05	17	37	28	11	6	0	1	55	17	154
2017	BI	24	36	21	11	6	0	1	62	17	1834
2017	BI-01	45	23	19	5	5	0	4	71	10	25
2017	BI-02	26	37	21	11	4	1	1	63	15	459
2017	BI-03	25	36	20	12	5	0	1	62	18	710
2017	BI-04	21	37	22	11	7	0	2	59	19	466
2017	BI-05	28	41	19	6	8	0	0	68	13	140

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	44	29	15	7	5	1	74	11	2012
2020	BI-01	55	10	30	5	0	0	65	5	19
2020	BI-02	46	27	16	7	5	0	73	11	549
2020	BI-03	47	27	14	6	4	1	76	10	748
2020	BI-04	38	32	15	8	6	1	71	13	499
2020	BI-05	42	34	12	7	5	1	76	12	171
2019	BI	41	28	17	8	6	1	69	14	1907
2019	BI-01	61	18	9	7	6	0	79	13	13
2019	BI-02	41	27	15	10	6	1	68	16	496
2019	BI-03	43	28	17	7	4	1	72	11	685
2019	BI-04	36	28	17	9	9	1	65	18	489
2019	BI-05	41	31	19	6	3	0	72	9	166

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	21	33	26	14	7	0	54	20	2017
2020	BI-01	24	43	24	5	5	0	66	9	20
2020	BI-02	20	33	26	15	7	0	53	22	550
2020	BI-03	22	29	28	12	8	0	52	20	748
2020	BI-04	22	36	23	13	5	1	59	18	500
2020	BI-05	18	34	26	16	5	1	52	22	173

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	22	33	25	14	6	0	1	55	20	2013
2020	BI-01	40	15	25	20	0	0	0	56	20	19
2020	BI-02	25	34	25	12	3	0	1	60	16	549
2020	BI-03	21	34	23	15	6	0	1	56	21	747
2020	BI-04	24	30	26	11	8	0	1	55	20	500
2020	BI-05	12	30	30	17	10	0	0	43	27	172
2019	BI	32	35	20	9	3	0	1	67	13	1905
2019	BI-01	52	9	33	0	6	0	0	61	6	13
2019	BI-02	34	38	17	8	2	0	1	73	10	498
2019	BI-03	32	32	21	10	4	0	1	65	14	684
2019	BI-04	32	36	19	9	2	0	1	69	11	487
2019	BI-05	22	37	22	11	8	0	0	59	19	166
2018	BI	26	33	25	10	4	0	1	60	15	1801
2018	BI-01	34	30	23	7	0	0	7	69	7	17
2018	BI-02	29	36	22	10	2	1	0	66	12	484
2018	BI-03	26	34	25	10	5	0	1	60	15	688
2018	BI-04	27	30	27	10	5	0	1	58	15	419
2018	BI-05	14	36	29	14	6	0	1	50	20	153
2017	BI	26	36	23	9	4	1	1	63	14	1830
2017	BI-01	44	36	9	7	0	0	4	83	8	25
2017	BI-02	28	40	21	6	4	1	0	69	10	459
2017	BI-03	24	35	24	10	5	0	1	61	15	708
2017	BI-04	26	35	23	9	4	1	2	63	13	464
2017	BI-05	24	31	26	13	6	0	0	55	19	141

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	40	34	17	5	3	0	1	75	8	2004
2020	BI-01	40	40	15	5	0	0	0	80	5	20
2020	BI-02	43	31	18	5	3	0	0	74	8	549
2020	BI-03	39	34	17	5	4	0	1	74	9	742
2020	BI-04	39	36	15	7	2	0	1	76	9	496
2020	BI-05	38	38	19	3	1	0	1	77	4	172
2019	BI	45	29	15	6	5	0	1	74	11	1902
2019	BI-01	63	31	0	0	6	0	0	94	6	13
2019	BI-02	48	30	11	5	4	0	1	79	10	496
2019	BI-03	48	28	14	5	4	0	1	77	9	681
2019	BI-04	39	28	19	7	5	0	1	68	13	488
2019	BI-05	47	26	16	8	4	0	0	73	11	166
2018	BI	45	27	16	6	5	0	1	73	11	1813
2018	BI-01	36	24	33	0	0	0	7	65	0	17
2018	BI-02	48	27	13	5	4	1	2	77	9	487
2018	BI-03	46	26	16	6	4	1	1	73	10	692
2018	BI-04	39	27	17	8	7	0	1	67	16	424
2018	BI-05	44	29	14	5	8	0	1	74	12	153
2017	BI	45	30	13	7	4	0	1	76	11	1834
2017	BI-01	68	16	12	4	0	0	0	84	4	25
2017	BI-02	49	30	11	5	3	0	1	80	8	460
2017	BI-03	46	30	13	7	4	0	1	76	11	707
2017	BI-04	37	32	15	9	6	0	1	70	15	466
2017	BI-05	48	28	16	6	3	0	0	76	9	142

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	22	39	25	9	4	0	62	13	2002
2020	BI-01	20	35	25	20	0	0	55	20	20
2020	BI-02	21	40	25	9	4	0	62	13	549
2020	BI-03	23	36	26	9	5	0	60	14	739
2020	BI-04	24	41	23	8	4	1	65	11	499
2020	BI-05	19	47	22	9	2	1	67	11	169

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	69	17	6	2	1	1	6	91	3	2007
2020	BI-01	65	30	5	0	0	0	0	95	0	20
2020	BI-02	73	15	3	2	1	1	5	93	3	546
2020	BI-03	68	15	6	1	1	1	7	91	3	745
2020	BI-04	66	20	6	2	1	1	5	91	3	499
2020	BI-05	67	17	7	2	2	0	5	88	4	171
2019	BI	74	12	4	2	1	1	7	93	3	1901
2019	BI-01	94	0	0	0	0	0	6	100	0	13
2019	BI-02	76	11	4	1	1	0	6	93	2	497
2019	BI-03	78	9	3	2	1	1	6	94	3	679
2019	BI-04	67	16	4	3	2	1	8	91	5	488
2019	BI-05	72	16	3	1	1	0	7	95	2	166
2018	BI	69	14	6	2	2	1	5	89	5	1812
2018	BI-01	71	18	0	0	0	0	12	100	0	17
2018	BI-02	71	12	7	2	1	2	5	89	3	487
2018	BI-03	73	13	4	3	2	0	5	91	5	690
2018	BI-04	62	18	8	4	3	0	4	84	7	424
2018	BI-05	69	12	8	1	1	1	8	89	3	153

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	78	9	4	2	2	1	3	91	4	2002
2020	BI-01	85	5	10	0	0	0	0	90	0	20
2020	BI-02	79	9	4	2	2	1	4	92	4	546
2020	BI-03	77	9	4	3	3	1	3	90	5	742
2020	BI-04	79	9	4	2	2	1	4	92	4	498
2020	BI-05	83	8	4	0	4	0	2	92	4	170
2019	BI	73	13	6	2	3	1	2	88	6	1910
2019	BI-01	84	16	0	0	0	0	0	100	0	13
2019	BI-02	76	11	7	2	2	0	2	89	5	499
2019	BI-03	75	12	5	2	4	0	3	89	6	688
2019	BI-04	69	15	5	3	3	2	2	88	7	488
2019	BI-05	66	20	8	5	1	0	1	86	6	165
2018	BI	70	15	6	3	3	1	3	88	6	1806
2018	BI-01	76	6	7	0	0	0	12	93	0	17
2018	BI-02	74	14	5	2	2	1	2	90	4	483
2018	BI-03	71	15	4	3	3	1	2	89	6	690
2018	BI-04	64	16	8	4	4	1	4	84	8	423
2018	BI-05	69	11	6	6	2	1	5	85	9	152
2017	BI	72	14	5	3	2	1	2	90	5	1835
2017	BI-01	89	11	0	0	0	0	0	100	0	25
2017	BI-02	76	14	5	2	1	1	1	92	3	458
2017	BI-03	76	12	4	3	2	2	2	91	5	709
2017	BI-04	66	16	7	3	2	2	4	87	5	468
2017	BI-05	64	21	6	5	1	1	1	88	6	141

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	66	22	6	2	1	0	2	90	4	2001
2020	BI-01	65	25	10	0	0	0	0	90	0	20
2020	BI-02	71	19	6	2	1	0	1	91	3	544
2020	BI-03	67	21	6	3	1	0	2	90	4	741
2020	BI-04	65	23	6	2	1	0	2	91	3	498
2020	BI-05	60	29	7	2	1	0	1	90	3	172
2019	BI	56	29	9	3	2	0	1	86	5	1907
2019	BI-01	70	24	7	0	0	0	0	93	0	13
2019	BI-02	60	25	9	3	1	0	1	86	5	499
2019	BI-03	57	28	9	3	2	0	1	85	6	686
2019	BI-04	53	32	9	3	2	0	1	86	5	487
2019	BI-05	51	31	13	1	2	0	1	83	4	165
2018	BI	53	29	12	3	2	0	1	84	5	1811
2018	BI-01	46	29	18	0	0	0	7	80	0	17
2018	BI-02	55	27	12	2	2	0	1	83	5	487
2018	BI-03	52	31	11	3	1	1	1	85	4	691
2018	BI-04	54	26	13	3	2	0	2	81	6	425
2018	BI-05	47	37	10	4	2	0	1	84	6	151
2017	BI	55	30	9	3	1	0	1	86	4	1836
2017	BI-01	68	25	8	0	0	0	0	92	0	25
2017	BI-02	56	28	10	4	2	0	1	84	6	459
2017	BI-03	57	29	10	2	1	1	1	87	3	711
2017	BI-04	52	33	8	4	0	0	2	87	5	466
2017	BI-05	52	34	11	3	1	0	0	86	3	142

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	63	19	9	4	3	0	2	84	7	2005
2020	BI-01	65	25	5	5	0	0	0	90	5	20
2020	BI-02	64	18	9	4	3	0	2	84	7	550
2020	BI-03	65	19	8	4	3	0	2	85	7	739
2020	BI-04	62	20	8	4	4	0	2	83	8	499
2020	BI-05	58	23	10	3	6	0	1	82	9	171
2019	BI	58	22	10	5	4	0	1	81	9	1901
2019	BI-01	79	7	6	9	0	0	0	85	9	13
2019	BI-02	63	18	11	5	3	0	1	81	8	498
2019	BI-03	61	22	8	3	4	1	1	85	7	686
2019	BI-04	54	23	12	6	4	0	1	78	10	482
2019	BI-05	47	29	11	9	3	0	1	76	12	165
2018	BI	51	26	11	6	4	0	1	78	10	1813
2018	BI-01	48	18	10	18	0	0	7	70	19	17
2018	BI-02	56	21	11	6	4	1	2	79	10	487
2018	BI-03	52	25	11	5	4	0	1	79	10	693
2018	BI-04	47	29	11	6	5	0	2	78	12	423
2018	BI-05	40	33	14	8	4	0	1	74	11	153
2017	BI	56	24	10	5	3	0	1	81	9	1836
2017	BI-01	72	19	9	0	0	0	0	91	0	25
2017	BI-02	59	22	9	4	3	1	1	83	8	461
2017	BI-03	60	23	9	4	3	0	1	84	8	707
2017	BI-04	49	24	13	8	3	1	2	75	11	467
2017	BI-05	50	32	10	4	3	0	0	82	8	142

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	61	13	4	1	1	0	20	92	2	2004
2020	BI-01	70	5	5	0	0	0	20	94	0	20
2020	BI-02	67	6	2	0	0	0	24	97	1	545
2020	BI-03	64	12	4	1	1	0	19	94	2	742
2020	BI-04	54	15	3	1	1	0	25	92	3	499
2020	BI-05	46	30	14	4	3	0	3	79	7	172
2019	BI	55	14	5	1	1	0	24	91	2	1898
2019	BI-01	70	9	0	0	0	0	21	100	0	13
2019	BI-02	62	9	2	0	0	0	25	96	1	495
2019	BI-03	58	11	5	1	0	0	24	92	2	686
2019	BI-04	50	14	5	2	0	0	29	90	3	483
2019	BI-05	38	34	14	4	2	0	8	79	6	164
2018	BI	49	14	6	2	1	0	28	88	3	1806
2018	BI-01	40	11	7	7	0	0	35	80	10	17
2018	BI-02	55	8	3	0	1	1	33	94	1	487
2018	BI-03	52	12	6	2	0	0	27	89	3	686
2018	BI-04	43	15	8	2	1	0	32	84	4	426
2018	BI-05	38	37	12	4	2	0	6	81	6	151
2017	BI	52	14	5	2	1	0	26	90	3	1837
2017	BI-01	68	9	4	0	0	0	19	95	0	25
2017	BI-02	58	11	1	1	0	0	28	97	1	461
2017	BI-03	55	13	5	2	1	0	24	89	4	709
2017	BI-04	44	15	6	2	0	1	33	89	3	466
2017	BI-05	43	28	18	5	2	0	3	74	7	142

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	62	23	9	2	1	0	4	88	3	2014
2020	BI-01	86	5	9	0	0	0	0	91	0	21
2020	BI-02	69	18	8	1	1	0	3	90	2	549
2020	BI-03	59	24	9	2	1	1	3	87	4	746
2020	BI-04	60	25	7	2	0	0	6	90	2	501
2020	BI-05	54	28	11	4	2	0	1	83	6	171
2019	BI	62	22	8	1	1	0	4	89	3	1896
2019	BI-01	91	0	9	0	0	0	0	91	0	13
2019	BI-02	67	21	6	1	1	0	3	92	2	493
2019	BI-03	62	21	10	2	1	0	3	86	3	685
2019	BI-04	61	22	6	2	1	0	8	90	3	486
2019	BI-05	54	31	12	1	1	0	1	87	1	163
2018	BI	59	24	9	2	1	0	5	87	3	1807
2018	BI-01	64	23	0	0	7	0	7	93	7	17
2018	BI-02	64	21	7	2	0	1	5	90	2	485
2018	BI-03	56	25	9	3	2	0	5	86	5	688
2018	BI-04	59	21	10	2	1	0	7	86	3	425
2018	BI-05	52	31	12	3	0	0	3	85	3	152
2017	BI	60	23	7	2	1	1	6	89	3	1825
2017	BI-01	76	8	4	0	0	0	12	96	0	25
2017	BI-02	61	21	7	4	2	1	5	87	5	460
2017	BI-03	59	25	7	3	0	0	6	89	3	701
2017	BI-04	61	21	7	2	0	1	9	91	2	467
2017	BI-05	57	27	11	1	0	1	2	87	1	139

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	63	18	8	4	4	0	2	83	8	2021
2020	BI-01	50	9	23	5	13	0	0	59	18	21
2020	BI-02	51	18	12	7	10	0	2	70	18	551
2020	BI-03	65	19	7	4	3	0	2	85	7	748
2020	BI-04	71	18	6	1	1	0	3	92	2	502
2020	BI-05	76	14	6	3	0	0	1	91	3	173
2019	BI	67	16	6	3	5	0	2	85	8	1909
2019	BI-01	54	7	0	15	25	0	0	61	39	13
2019	BI-02	52	18	10	8	12	0	0	70	19	500
2019	BI-03	70	15	6	2	4	0	3	88	6	687
2019	BI-04	76	15	3	1	1	0	4	95	2	488
2019	BI-05	81	13	3	2	0	0	2	95	2	164
2018	BI	66	16	7	4	4	1	3	84	9	1816
2018	BI-01	50	0	5	7	39	0	0	50	45	17
2018	BI-02	54	18	8	8	9	1	2	73	18	488
2018	BI-03	67	16	8	4	2	1	2	85	7	693
2018	BI-04	74	13	5	1	1	1	5	92	2	426
2018	BI-05	81	14	2	1	0	0	2	97	1	152
2017	BI	63	19	6	5	4	1	3	84	9	1839
2017	BI-01	21	17	8	27	28	0	0	37	55	25
2017	BI-02	51	20	7	10	10	0	2	73	20	461
2017	BI-03	65	19	8	3	3	0	2	86	7	710
2017	BI-04	72	16	4	1	1	1	5	94	2	467
2017	BI-05	76	21	1	1	0	1	0	98	1	142

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	41	33	16	5	2	0	1	76	8	2024
2020	BI-01	50	14	18	18	0	0	0	64	18	21
2020	BI-02	36	37	17	6	3	0	1	74	9	552
2020	BI-03	42	33	16	5	2	1	1	77	7	749
2020	BI-04	44	30	14	5	4	0	2	77	9	503
2020	BI-05	45	32	16	3	2	0	2	79	5	173
2019	BI	52	30	11	4	2	0	2	83	6	1908
2019	BI-01	45	7	33	15	0	0	0	52	15	13
2019	BI-02	52	30	10	5	2	0	1	83	7	500
2019	BI-03	51	31	11	4	2	0	2	84	5	687
2019	BI-04	53	29	10	4	2	0	3	84	6	486
2019	BI-05	57	25	12	2	1	0	2	84	4	165
2018	BI	45	34	14	4	2	1	2	81	5	1814
2018	BI-01	21	29	25	11	6	0	7	54	19	17
2018	BI-02	41	33	18	5	2	1	1	75	7	490
2018	BI-03	45	35	13	4	1	0	2	82	5	688
2018	BI-04	48	32	12	2	3	1	2	83	5	427
2018	BI-05	50	36	11	1	1	0	1	87	2	152
2017	BI	46	34	12	4	2	0	2	82	6	1837
2017	BI-01	51	21	20	5	3	0	0	72	8	25
2017	BI-02	44	37	13	3	2	0	2	82	5	461
2017	BI-03	44	35	13	5	1	0	2	81	6	710
2017	BI-04	47	32	12	4	2	0	3	82	6	466
2017	BI-05	57	34	4	3	1	0	2	92	4	141

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	20	43	26	8	3	0	63	10	2021
2020	BI-01	32	22	32	9	0	5	57	9	21
2020	BI-02	16	45	27	8	3	0	62	12	550
2020	BI-03	20	40	29	9	3	0	60	12	749
2020	BI-04	22	47	22	5	2	0	70	8	502
2020	BI-05	22	45	25	7	2	0	66	9	173

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	8	32	39	16	6	0	0	40	21	2019
2020	BI-01	23	37	32	4	0	5	0	62	5	21
2020	BI-02	11	37	37	12	3	0	0	48	14	550
2020	BI-03	7	33	40	15	6	0	0	39	21	747
2020	BI-04	8	30	40	16	7	0	0	38	22	502
2020	BI-05	4	20	35	29	11	0	0	24	41	173
2019	BI	11	36	37	12	3	0	0	47	16	1916
2019	BI-01	31	45	18	0	6	0	0	76	6	13
2019	BI-02	12	40	35	9	3	0	0	53	12	501
2019	BI-03	13	36	34	14	2	0	0	50	16	687
2019	BI-04	9	35	41	11	4	0	0	44	15	491
2019	BI-05	5	23	48	17	7	0	0	28	24	166
2018	BI	8	34	38	15	4	0	0	42	19	1822
2018	BI-01	7	23	56	10	5	0	0	29	15	17
2018	BI-02	11	40	35	10	4	0	0	51	14	491
2018	BI-03	8	33	40	15	4	0	0	42	19	694
2018	BI-04	8	30	40	16	6	0	0	38	22	427
2018	BI-05	5	27	38	21	8	0	1	32	29	153
2017	BI	7	30	44	14	5	0	0	37	19	1841
2017	BI-01	21	15	41	20	4	0	0	36	24	25
2017	BI-02	7	36	42	13	1	0	0	44	14	462
2017	BI-03	9	31	45	11	4	0	0	40	15	710
2017	BI-04	5	26	46	16	7	0	0	31	23	468
2017	BI-05	7	19	43	22	10	0	0	26	31	142

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	12	22	39	20	6	0	0	27	34	2019
2020	BI-01	14	18	14	37	14	5	0	53	33	21
2020	BI-02	7	17	43	24	9	0	0	33	24	551
2020	BI-03	11	24	38	21	6	0	0	27	35	749
2020	BI-04	13	22	41	18	5	0	0	24	35	499
2020	BI-05	24	30	32	11	2	0	0	14	54	173
2019	BI	7	18	43	23	8	0	0	32	26	1906
2019	BI-01	0	6	40	38	9	0	7	51	6	13
2019	BI-02	6	17	43	24	9	0	0	33	23	498
2019	BI-03	5	19	41	25	10	0	0	35	24	686
2019	BI-04	9	16	44	22	9	0	0	31	25	485
2019	BI-05	15	23	46	14	2	0	0	16	38	166
2018	BI	9	18	42	23	8	0	0	31	27	1805
2018	BI-01	16	11	48	11	6	7	0	19	29	17
2018	BI-02	8	15	40	28	9	0	0	37	23	489
2018	BI-03	7	18	43	23	9	0	0	33	24	685
2018	BI-04	10	21	45	20	5	0	0	25	30	422
2018	BI-05	17	22	41	15	4	0	1	19	39	152
2017	BI	6	18	45	22	8	0	0	31	24	1837
2017	BI-01	4	7	42	27	21	0	0	48	11	25
2017	BI-02	5	12	46	28	10	0	0	37	17	461
2017	BI-03	6	17	44	24	9	0	0	33	22	709
2017	BI-04	8	21	45	19	6	0	1	25	30	466
2017	BI-05	9	31	46	10	4	0	0	15	40	142

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	29	47	23	1	61	39	2024
2020	BI-01	31	37	28	4	54	46	21
2020	BI-02	26	55	18	1	68	32	552
2020	BI-03	26	47	26	1	64	36	749
2020	BI-04	35	42	23	0	54	46	503
2020	BI-05	34	39	27	0	53	47	173

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	30	70	596
2020	BI-02	39	61	144
2020	BI-03	26	74	197
2020	BI-04	28	72	177

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	48	19	10	5	3	1	13	79	10	2022
2020	BI-01	51	31	14	0	5	0	0	82	5	21
2020	BI-02	51	16	7	4	4	1	18	82	9	552
2020	BI-03	52	18	9	4	2	1	13	81	8	748
2020	BI-04	42	23	14	7	4	1	10	72	13	502
2020	BI-05	46	25	13	5	3	0	7	77	9	173
2019	BI	44	20	13	8	6	1	9	70	15	1883
2019	BI-01	25	30	9	7	0	7	23	78	10	13
2019	BI-02	44	20	14	6	4	1	10	72	11	498
2019	BI-03	48	17	13	7	6	1	8	71	14	682
2019	BI-04	41	20	13	10	8	0	8	66	19	486
2019	BI-05	40	24	13	8	7	1	8	70	16	162
2018	BI	40	19	14	9	6	1	10	68	17	1814
2018	BI-01	31	33	11	12	0	0	14	74	14	16
2018	BI-02	39	20	15	8	6	1	11	67	15	491
2018	BI-03	42	19	12	9	5	1	11	70	16	690
2018	BI-04	37	19	12	10	11	1	10	62	24	423
2018	BI-05	48	18	16	7	4	1	7	71	12	154

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	11	18	17	25	24	1	3	31	52	596
2020	BI-02	15	22	12	27	18	1	6	39	48	144
2020	BI-03	9	17	18	25	28	2	1	27	55	197
2020	BI-04	12	17	19	20	27	2	3	30	49	177

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	5	16	14	25	37	1	2	22	63	598
2020	BI-02	7	20	14	25	32	0	1	28	58	145
2020	BI-03	5	16	14	23	39	1	2	21	65	197
2020	BI-04	5	15	15	22	41	2	1	20	64	177

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - BI

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark