2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - AR

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 32 42 12 11 3 0 0 74 14 220
2020 AR-03 16 51 18 15 0 0 0 67 15 18
2020 AR-04 34 41 14 9 2 0 0 74 12 53
2020 AR-05 33 47 10 8 1 0 0 81 10 72
2020 AR-06 34 41 10 9 6 0 0 76 15 48
2020 AR-07 35 33 16 8 8 0 0 67 16 12
2019 AR 31 40 11 14 3 1 0 71 18 178
2019 AR-03 28 43 9 20 0 0 0 71 20 21
2019 AR-04 33 36 11 20 0 0 0 69 20 43
2019 AR-05 24 43 15 13 3 2 0 68 16 69
2019 AR-06 28 46 4 12 10 0 0 75 22 26
2018 AR 25 44 22 3 6 0 0 69 9 162
2018 AR-03 21 43 33 0 0 3 0 66 0 22
2018 AR-04 30 40 17 3 11 0 0 70 13 34
2018 AR-05 26 43 21 4 5 0 0 70 9 58
2018 AR-06 20 55 20 0 4 0 0 76 4 21
2017 AR 31 50 10 7 3 0 0 81 9 181
2017 AR-03 22 50 7 13 7 0 0 72 21 14
2017 AR-04 24 52 15 9 0 0 0 77 9 48
2017 AR-05 33 55 8 5 0 0 0 88 5 66
2017 AR-06 32 49 4 3 12 0 0 81 15 25
2014 AR 25 44 12 12 6 1 0 69 18 166
2014 AR-04 23 36 13 17 11 0 0 59 28 55
2014 AR-05 31 46 6 12 5 0 0 77 17 44
2014 AR-06 20 59 14 7 0 0 0 79 7 35

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 28 39 15 12 6 0 0 67 18 219
2020 AR-03 16 34 33 11 6 0 0 50 17 18
2020 AR-04 31 44 10 8 8 0 0 74 16 52
2020 AR-05 28 39 13 15 4 0 0 68 19 72
2020 AR-06 23 39 19 13 6 0 0 62 18 48
2020 AR-07 43 24 8 8 16 0 0 67 25 12
2019 AR 26 35 15 14 10 1 0 61 24 179
2019 AR-03 19 28 19 17 18 0 0 46 35 21
2019 AR-04 34 34 12 7 12 2 0 70 19 43
2019 AR-05 21 33 19 19 9 0 0 54 27 69
2019 AR-06 23 39 11 18 9 0 0 62 27 26
2019 AR-07 39 43 17 0 0 0 0 83 0 10
2018 AR 20 35 22 12 11 0 0 55 24 162
2018 AR-03 21 37 26 8 9 0 0 57 17 24
2018 AR-04 29 41 5 12 13 0 0 70 25 35
2018 AR-05 18 24 31 14 13 0 0 42 27 57
2018 AR-06 20 36 20 15 8 0 0 57 23 21
2017 AR 26 32 19 15 7 0 1 58 23 181
2017 AR-03 43 22 15 13 7 0 0 65 20 14
2017 AR-04 18 44 17 10 8 0 2 63 19 48
2017 AR-05 24 26 24 22 4 0 0 50 26 66
2017 AR-06 20 37 16 10 17 0 0 57 27 25

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 45 40 9 5 1 0 0 85 6 219
2020 AR-03 23 54 18 6 0 0 0 77 6 18
2020 AR-04 44 41 10 4 0 0 0 86 4 52
2020 AR-05 48 38 6 7 1 0 0 86 8 72
2020 AR-06 50 44 2 4 0 0 0 94 4 48
2020 AR-07 59 16 25 0 0 0 0 75 0 12
2019 AR 49 34 10 5 2 0 0 83 8 177
2019 AR-03 39 41 5 10 5 0 0 80 15 21
2019 AR-04 51 33 13 2 0 0 0 84 2 43
2019 AR-05 47 38 9 3 3 0 0 85 6 69
2019 AR-06 52 22 6 16 4 0 0 74 20 25
2019 AR-07 61 31 9 0 0 0 0 91 0 10
2018 AR 36 44 13 4 2 0 0 81 7 163
2018 AR-03 30 44 13 12 0 0 0 75 12 24
2018 AR-04 43 40 14 0 3 0 0 82 3 34
2018 AR-05 33 51 9 5 2 0 0 84 7 58
2018 AR-06 45 31 16 4 4 0 0 76 8 21
2017 AR 46 44 4 4 2 0 0 90 6 180
2017 AR-03 51 27 7 7 7 0 0 78 15 14
2017 AR-04 27 65 4 4 0 0 0 91 4 48
2017 AR-05 54 43 2 2 0 0 0 97 2 66
2017 AR-06 55 29 7 4 4 0 0 84 8 25
2014 AR 59 28 7 3 1 1 0 89 4 166
2014 AR-04 53 36 7 4 0 0 0 89 4 55
2014 AR-05 57 33 10 0 0 0 0 90 0 44
2014 AR-06 69 16 9 6 0 0 0 85 6 35

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 38 42 11 8 1 0 0 80 9 220
2020 AR-03 35 33 28 5 0 0 0 67 5 18
2020 AR-04 41 43 8 6 2 0 0 84 9 53
2020 AR-05 38 45 12 4 1 0 0 83 5 72
2020 AR-06 31 46 10 11 2 0 0 77 13 48
2020 AR-07 43 33 8 16 0 0 0 75 16 12
2019 AR 38 41 10 8 3 1 0 79 11 179
2019 AR-03 33 36 17 5 5 5 0 72 11 21
2019 AR-04 38 44 13 5 0 0 0 82 5 43
2019 AR-05 36 42 10 9 3 0 0 78 13 69
2019 AR-06 36 42 7 11 4 0 0 78 15 26
2019 AR-07 39 52 0 9 0 0 0 91 9 10
2018 AR 32 45 13 6 4 0 0 77 9 164
2018 AR-03 42 24 26 8 0 0 0 66 8 24
2018 AR-04 48 33 5 6 8 0 0 81 14 35
2018 AR-05 29 50 13 3 5 0 0 79 8 58
2018 AR-06 24 47 16 8 4 0 0 72 12 21
2017 AR 37 44 12 5 2 0 0 81 6 179
2017 AR-03 40 45 16 0 0 0 0 84 0 13
2017 AR-04 27 52 13 9 0 0 0 78 9 48
2017 AR-05 39 49 11 2 0 0 0 88 2 66
2017 AR-06 38 36 13 4 9 0 0 75 12 24
2014 AR 40 39 10 7 2 1 1 81 9 166
2014 AR-04 33 45 10 8 2 0 2 80 10 55
2014 AR-05 40 40 10 10 0 0 0 80 10 44
2014 AR-06 46 41 9 4 0 0 0 87 4 35

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 34 38 18 6 4 1 0 73 10 218
2020 AR-03 37 51 6 6 0 0 0 88 6 18
2020 AR-04 46 35 19 0 0 0 0 81 0 53
2020 AR-05 26 37 23 8 3 3 0 66 11 71
2020 AR-06 20 47 19 6 8 0 0 67 14 48
2020 AR-07 43 24 8 16 8 0 0 67 25 12
2019 AR 30 34 20 11 6 0 0 63 17 178
2019 AR-03 41 18 15 22 5 0 0 58 27 21
2019 AR-04 36 35 15 9 5 0 0 71 14 43
2019 AR-05 25 31 25 13 6 0 0 56 20 69
2019 AR-06 17 47 22 7 7 0 0 64 14 25
2019 AR-07 39 43 9 0 9 0 0 83 9 10
2018 AR 26 33 24 10 6 1 0 59 16 166
2018 AR-03 31 39 9 17 4 0 0 70 21 24
2018 AR-04 48 25 17 6 5 0 0 73 10 35
2018 AR-05 20 36 24 10 8 1 0 57 18 59
2018 AR-06 16 44 31 4 4 0 0 61 8 21
2017 AR 23 36 20 11 9 0 0 60 20 179
2017 AR-03 29 36 14 21 0 0 0 65 21 14
2017 AR-04 22 48 19 4 7 0 0 70 11 47
2017 AR-05 20 34 26 14 6 0 0 54 20 65
2017 AR-06 24 33 19 12 12 0 0 57 24 25
2014 AR 21 37 19 11 10 2 0 59 21 166
2014 AR-04 25 32 21 14 6 2 0 59 20 55
2014 AR-05 14 39 22 9 16 0 0 52 25 44
2014 AR-06 17 43 18 11 10 0 0 61 21 35

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 29 43 17 8 3 0 0 73 11 219
2020 AR-03 33 45 22 0 0 0 0 78 0 18
2020 AR-04 42 33 21 4 0 0 0 75 4 53
2020 AR-05 24 45 15 13 3 0 0 69 16 72
2020 AR-06 15 54 19 6 6 0 0 69 12 48
2020 AR-07 47 36 0 18 0 0 0 82 18 11
2019 AR 28 37 17 12 6 0 0 65 18 177
2019 AR-03 25 27 16 27 5 0 0 52 32 20
2019 AR-04 34 38 16 7 5 0 0 73 12 42
2019 AR-05 24 34 20 16 6 0 0 58 22 69
2019 AR-06 22 48 18 9 4 0 0 69 13 26
2019 AR-07 39 52 0 0 9 0 0 91 9 10
2018 AR 23 37 22 9 8 0 0 60 17 166
2018 AR-03 24 42 4 17 13 0 0 66 30 24
2018 AR-04 46 22 19 8 5 0 0 68 13 35
2018 AR-05 19 36 27 10 8 0 0 55 18 59
2018 AR-06 12 53 27 4 4 0 0 65 8 21
2017 AR 24 35 18 17 5 1 0 59 22 179
2017 AR-03 32 23 22 16 0 8 0 59 17 13
2017 AR-04 26 43 15 14 2 0 0 69 17 48
2017 AR-05 20 36 27 16 1 0 0 56 17 65
2017 AR-06 19 37 8 23 12 0 0 57 35 25
2014 AR 21 36 20 14 7 1 1 58 22 166
2014 AR-04 22 30 27 9 10 0 2 53 19 55
2014 AR-05 20 34 15 24 6 0 0 54 31 44
2014 AR-06 11 59 15 8 7 0 0 70 15 35

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 31 31 18 11 4 5 1 65 16 220
2020 AR-03 34 33 27 6 0 0 0 67 6 18
2020 AR-04 35 30 22 10 0 3 0 67 10 53
2020 AR-05 28 33 14 15 4 6 0 64 21 72
2020 AR-06 21 40 18 10 4 4 2 66 15 48
2020 AR-07 51 8 25 16 0 0 0 59 16 12
2019 AR 27 29 17 14 8 4 1 59 23 178
2019 AR-03 19 29 24 4 22 0 3 49 26 21
2019 AR-04 29 28 19 11 6 7 0 61 18 42
2019 AR-05 25 28 19 20 5 3 0 55 26 69
2019 AR-06 28 25 16 19 4 4 6 58 24 26
2019 AR-07 38 44 0 0 9 9 0 91 9 10
2018 AR 21 30 26 12 9 2 0 53 21 166
2018 AR-03 25 27 15 22 12 0 0 51 34 24
2018 AR-04 30 33 24 9 5 0 0 62 13 35
2018 AR-05 18 35 25 8 11 2 0 54 20 59
2018 AR-06 24 24 24 12 4 11 0 54 18 21
2017 AR 26 28 19 12 9 7 0 58 22 181
2017 AR-03 29 28 22 6 15 0 0 58 21 14
2017 AR-04 23 31 16 8 8 13 0 63 19 48
2017 AR-05 22 31 23 12 6 6 0 56 19 66
2017 AR-06 32 25 12 24 8 0 0 56 32 25
2014 AR 24 28 17 16 7 6 1 57 24 166
2014 AR-04 25 31 13 17 6 8 0 61 25 55
2014 AR-05 25 23 19 19 7 5 2 52 28 44
2014 AR-06 20 32 24 11 7 6 0 55 19 35
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 51 29 10 4 3 1 2 83 7 220
2020 AR-03 40 45 0 0 0 10 5 100 0 18
2020 AR-04 49 33 10 7 2 0 0 82 8 53
2020 AR-05 48 29 13 4 4 0 3 78 8 72
2020 AR-06 57 25 8 2 6 0 2 84 8 48
2020 AR-07 67 33 0 0 0 0 0 100 0 12
2019 AR 47 27 16 4 2 3 1 77 6 179
2019 AR-03 29 32 26 0 0 10 3 70 0 21
2019 AR-04 44 32 17 2 0 5 0 80 3 43
2019 AR-05 45 24 17 8 3 1 1 71 11 69
2019 AR-06 53 28 16 0 0 0 3 83 0 26
2019 AR-07 62 38 0 0 0 0 0 100 0 10

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 46 30 12 7 5 0 0 76 12 220
2020 AR-03 56 32 6 0 6 0 0 88 6 18
2020 AR-04 42 34 13 8 2 0 0 76 11 53
2020 AR-05 43 33 8 10 6 0 0 76 15 72
2020 AR-06 44 29 12 8 7 0 0 73 15 48
2020 AR-07 51 25 25 0 0 0 0 75 0 12
2019 AR 31 33 17 8 9 1 1 65 17 177
2019 AR-03 23 37 17 5 19 0 0 60 24 21
2019 AR-04 31 36 18 10 6 0 0 67 16 43
2019 AR-05 33 27 18 8 11 1 1 62 20 68
2019 AR-06 35 39 16 7 3 0 0 75 9 26
2019 AR-07 9 49 25 17 0 0 0 58 17 10
2018 AR 31 30 16 16 7 1 0 61 23 165
2018 AR-03 34 23 9 25 9 0 0 57 34 24
2018 AR-04 27 37 20 11 3 3 0 66 14 34
2018 AR-05 25 32 14 18 11 0 0 57 29 59
2018 AR-06 40 40 12 4 3 0 0 81 7 21
2017 AR 34 37 10 10 8 2 0 72 17 181
2017 AR-03 65 7 13 7 7 0 0 72 14 14
2017 AR-04 29 46 4 13 6 2 0 77 19 48
2017 AR-05 29 42 9 9 9 2 0 72 18 66
2017 AR-06 29 40 12 8 12 0 0 68 20 25
2014 AR 34 38 11 8 6 2 0 74 15 166
2014 AR-04 19 47 15 11 6 2 0 67 17 55
2014 AR-05 43 31 10 7 8 0 0 74 16 44
2014 AR-06 35 49 5 9 2 0 0 84 11 35

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 52 27 9 5 6 0 0 80 12 219
2020 AR-03 63 21 6 6 5 0 0 84 10 18
2020 AR-04 43 33 10 7 8 0 0 75 15 52
2020 AR-05 51 31 8 6 4 0 0 82 10 72
2020 AR-06 51 21 10 6 12 0 0 71 18 48
2020 AR-07 59 33 8 0 0 0 0 92 0 12
2019 AR 36 34 13 9 7 0 0 70 16 179
2019 AR-03 24 38 9 20 9 0 0 62 29 21
2019 AR-04 34 41 16 9 0 0 0 75 9 43
2019 AR-05 36 28 14 9 14 0 0 64 22 69
2019 AR-06 52 28 11 6 4 0 0 80 10 26
2019 AR-07 31 36 25 9 0 0 0 66 9 10
2018 AR 30 32 16 12 8 1 2 63 20 165
2018 AR-03 32 26 21 17 4 0 0 57 22 24
2018 AR-04 28 34 24 5 6 3 0 64 11 34
2018 AR-05 28 32 13 15 13 0 0 60 28 59
2018 AR-06 49 28 11 8 4 0 0 77 12 21
2017 AR 42 33 8 9 7 1 0 76 16 180
2017 AR-03 65 8 6 15 7 0 0 72 22 14
2017 AR-04 41 38 6 13 2 0 0 79 15 48
2017 AR-05 35 36 11 6 11 1 0 72 17 65
2017 AR-06 47 32 4 4 12 0 0 79 17 25
2014 AR 33 34 17 7 7 2 0 69 14 166
2014 AR-04 24 35 18 13 7 2 0 60 21 55
2014 AR-05 37 28 22 4 9 0 0 65 13 44
2014 AR-06 41 39 8 6 5 0 0 80 11 35

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 37 30 16 6 3 9 0 73 10 218
2020 AR-03 58 16 20 0 6 0 0 74 6 18
2020 AR-04 42 21 14 8 2 13 0 73 11 52
2020 AR-05 31 38 15 5 1 10 0 76 7 72
2020 AR-06 24 36 18 9 7 6 0 64 17 47
2020 AR-07 35 16 33 0 8 8 0 55 9 12
2019 AR 30 30 21 9 4 6 0 64 13 179
2019 AR-03 28 29 27 5 7 5 0 59 13 21
2019 AR-04 37 22 21 5 2 13 0 67 8 43
2019 AR-05 28 37 18 8 5 4 0 68 13 69
2019 AR-06 28 18 32 19 0 4 0 48 19 26
2019 AR-07 9 58 9 9 9 8 0 72 19 10
2018 AR 16 34 26 11 7 7 0 54 18 165
2018 AR-03 21 50 17 8 0 4 0 74 8 24
2018 AR-04 21 29 20 6 5 19 0 63 13 35
2018 AR-05 11 37 26 10 13 3 0 50 24 59
2018 AR-06 20 12 36 19 4 8 0 35 25 21
2017 AR 23 35 16 7 9 9 0 64 18 181
2017 AR-03 44 27 15 0 14 0 0 71 14 14
2017 AR-04 25 33 21 13 0 8 0 63 14 48
2017 AR-05 14 39 17 6 10 14 0 62 19 66
2017 AR-06 24 33 12 8 11 11 0 64 22 25
2014 AR 27 31 16 9 5 12 0 66 16 166
2014 AR-04 20 32 21 9 9 9 0 57 20 55
2014 AR-05 19 33 18 13 5 13 0 60 20 44
2014 AR-06 35 30 14 8 0 13 0 74 10 35

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 29 30 19 15 6 0 0 59 21 219
2020 AR-03 44 22 15 18 0 0 0 67 18 18
2020 AR-04 31 29 23 12 4 0 0 60 17 52
2020 AR-05 26 27 27 15 4 1 0 54 19 72
2020 AR-06 19 36 12 23 10 0 0 55 33 48
2020 AR-07 35 24 16 16 8 0 0 59 25 12
2019 AR 22 29 23 17 9 1 0 51 26 179
2019 AR-03 19 24 14 32 12 0 0 43 44 21
2019 AR-04 26 30 24 7 12 2 0 57 19 43
2019 AR-05 22 26 23 17 10 0 1 49 28 69
2019 AR-06 9 20 35 32 0 4 0 30 34 26
2019 AR-07 22 61 9 0 9 0 0 83 9 10
2018 AR 14 28 26 16 12 3 0 43 30 164
2018 AR-03 15 38 17 13 13 4 0 55 27 23
2018 AR-04 17 35 23 6 11 9 0 57 18 35
2018 AR-05 13 17 32 19 16 3 0 30 36 59
2018 AR-06 16 28 28 23 4 0 0 45 27 21
2017 AR 16 33 19 13 15 4 0 51 29 180
2017 AR-03 29 36 13 7 14 0 0 65 22 14
2017 AR-04 19 41 21 8 7 4 0 62 15 48
2017 AR-05 10 28 22 18 15 8 0 41 36 65
2017 AR-06 12 32 21 16 19 0 0 44 35 25
2014 AR 16 29 26 14 10 5 0 48 25 166
2014 AR-04 10 23 34 16 15 1 0 34 32 55
2014 AR-05 15 25 28 19 10 2 0 42 29 44
2014 AR-06 21 37 21 11 2 8 0 64 14 35

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 20 31 21 18 7 2 0 52 26 218
2020 AR-03 34 27 21 18 0 0 0 61 18 18
2020 AR-04 23 26 26 18 5 2 0 50 24 53
2020 AR-05 16 30 28 16 6 4 0 47 23 71
2020 AR-06 11 38 15 22 15 0 0 49 37 48
2020 AR-07 16 51 8 16 8 0 0 67 25 12
2019 AR 13 27 26 19 9 6 0 42 30 179
2019 AR-03 5 36 22 19 18 0 0 41 37 21
2019 AR-04 16 25 29 12 10 9 0 45 23 43
2019 AR-05 15 24 23 21 10 7 0 42 34 69
2019 AR-06 7 13 29 35 7 10 0 22 47 26
2019 AR-07 0 78 22 0 0 0 0 78 0 10
2018 AR 10 17 38 18 10 7 0 29 30 165
2018 AR-03 8 22 32 16 9 13 0 35 28 24
2018 AR-04 17 19 37 6 5 17 0 43 12 35
2018 AR-05 8 14 36 20 18 3 0 23 40 59
2018 AR-06 8 28 28 31 4 0 0 36 35 21
2017 AR 10 25 23 17 16 10 0 38 36 181
2017 AR-03 22 8 28 14 22 7 0 32 38 14
2017 AR-04 15 25 27 13 10 11 0 45 26 48
2017 AR-05 6 23 20 21 13 17 0 35 41 66
2017 AR-06 0 41 17 20 23 0 0 41 43 25
2014 AR 11 22 25 24 10 7 0 36 37 166
2014 AR-04 7 16 34 24 15 3 0 24 40 55
2014 AR-05 7 29 21 31 10 2 0 37 42 44
2014 AR-06 15 26 22 26 5 5 0 44 33 35

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 22 35 19 16 6 1 0 58 22 220
2020 AR-03 34 31 16 12 6 0 0 65 18 18
2020 AR-04 21 34 28 11 3 2 0 56 15 53
2020 AR-05 20 40 17 16 6 1 0 60 23 72
2020 AR-06 19 31 14 30 6 0 0 50 36 48
2020 AR-07 16 35 33 0 8 8 0 55 9 12
2019 AR 13 27 21 23 11 4 0 42 36 179
2019 AR-03 0 29 14 34 20 0 4 30 56 21
2019 AR-04 15 29 19 20 9 9 0 48 31 43
2019 AR-05 15 26 21 17 16 5 0 43 35 69
2019 AR-06 7 25 20 45 4 0 0 32 49 26
2019 AR-07 9 44 47 0 0 0 0 53 0 10
2018 AR 10 26 27 21 12 3 0 38 34 165
2018 AR-03 26 15 21 17 12 9 0 45 32 24
2018 AR-04 13 23 37 12 10 6 0 38 23 35
2018 AR-05 7 33 28 16 17 0 0 40 32 59
2018 AR-06 8 28 24 32 7 0 0 36 39 21
2017 AR 11 33 22 13 15 6 0 47 30 181
2017 AR-03 36 22 15 13 14 0 0 58 28 14
2017 AR-04 4 40 25 12 10 9 0 48 24 48
2017 AR-05 13 26 24 15 13 9 0 43 31 66
2017 AR-06 4 48 12 17 19 0 0 53 36 25
2014 AR 10 30 19 22 16 3 0 41 39 165
2014 AR-04 2 27 29 15 27 0 0 29 42 54
2014 AR-05 13 37 18 22 10 0 0 50 32 44
2014 AR-06 11 32 14 27 13 3 0 45 41 35
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 27 32 17 15 8 0 0 59 23 219
2020 AR-03 10 50 23 16 0 0 0 61 16 18
2020 AR-04 31 33 16 13 8 0 0 64 21 52
2020 AR-05 25 28 16 21 8 1 0 54 30 72
2020 AR-06 21 39 17 13 10 0 0 60 23 48
2020 AR-07 51 8 25 8 8 0 0 59 16 12
2019 AR 22 32 17 19 11 1 0 53 30 179
2019 AR-03 29 31 9 10 21 0 0 60 31 21
2019 AR-04 23 33 14 16 12 2 0 57 29 43
2019 AR-05 20 26 19 25 10 0 0 45 35 69
2019 AR-06 25 34 20 18 4 0 0 58 22 26
2019 AR-07 0 66 25 9 0 0 0 66 9 10
2018 AR 19 31 18 19 13 0 0 50 32 165
2018 AR-03 22 40 12 13 12 0 0 62 25 24
2018 AR-04 36 28 14 5 17 0 0 65 22 34
2018 AR-05 17 22 22 27 13 0 0 39 40 59
2018 AR-06 8 43 24 16 8 0 0 51 24 21
2017 AR 22 29 17 16 14 0 1 52 31 180
2017 AR-03 43 7 21 29 0 0 0 50 29 14
2017 AR-04 16 34 19 17 13 0 2 51 30 48
2017 AR-05 18 28 19 19 17 0 0 46 35 65
2017 AR-06 20 37 16 7 20 0 0 58 27 25
2014 AR 17 33 21 15 13 1 0 51 28 166
2014 AR-04 15 33 24 7 21 0 0 47 28 55
2014 AR-05 13 31 22 23 11 0 0 44 34 44
2014 AR-06 20 45 20 8 7 0 0 65 16 35

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 25 46 11 13 6 0 0 71 18 219
2020 AR-03 12 60 18 5 6 0 0 72 10 18
2020 AR-04 29 49 11 8 4 0 0 78 12 52
2020 AR-05 25 44 10 17 4 0 0 69 21 72
2020 AR-06 24 47 7 12 10 0 0 71 23 48
2020 AR-07 33 26 16 25 0 0 0 59 25 12
2019 AR 17 43 15 17 7 0 1 61 24 179
2019 AR-03 22 33 19 14 13 0 0 55 27 21
2019 AR-04 20 48 14 11 7 0 0 68 18 43
2019 AR-05 14 40 17 20 8 0 1 55 28 69
2019 AR-06 20 35 16 23 7 0 0 55 30 26
2019 AR-07 9 74 0 17 0 0 0 83 17 10
2018 AR 20 39 16 15 10 1 0 59 25 165
2018 AR-03 22 29 20 21 9 0 0 51 29 24
2018 AR-04 25 51 5 5 10 3 0 78 16 34
2018 AR-05 17 37 23 10 13 0 0 55 23 59
2018 AR-06 16 43 16 20 4 0 0 60 24 21
2017 AR 21 40 14 16 8 0 0 62 24 180
2017 AR-03 29 44 14 0 13 0 0 72 13 14
2017 AR-04 20 48 15 12 4 0 0 68 17 48
2017 AR-05 22 35 18 17 7 0 0 57 25 66
2017 AR-06 12 44 12 23 8 0 0 57 31 25

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 41 30 16 6 6 0 0 72 12 220
2020 AR-03 39 40 12 9 0 0 0 79 9 18
2020 AR-04 38 36 11 10 4 0 0 75 14 53
2020 AR-05 40 28 20 3 8 1 0 68 11 72
2020 AR-06 44 25 17 6 8 0 0 69 14 48
2020 AR-07 43 41 16 0 0 0 0 84 0 12
2019 AR 28 34 17 12 7 1 1 64 19 178
2019 AR-03 19 32 23 16 5 5 0 54 22 21
2019 AR-04 29 35 20 13 2 0 0 64 16 43
2019 AR-05 29 30 15 13 11 1 1 60 24 69
2019 AR-06 32 36 19 7 6 0 0 68 13 26
2018 AR 24 38 15 11 10 1 1 63 22 165
2018 AR-03 24 28 23 21 4 0 0 52 25 24
2018 AR-04 24 40 18 9 6 3 0 66 16 34
2018 AR-05 20 40 12 11 16 0 0 60 28 59
2018 AR-06 24 49 19 4 4 0 0 73 8 21
2017 AR 33 31 11 12 9 2 1 67 22 181
2017 AR-03 65 7 0 21 7 0 0 72 28 14
2017 AR-04 32 30 15 13 6 2 2 65 20 48
2017 AR-05 32 30 13 12 12 2 0 62 24 66
2017 AR-06 24 44 8 12 12 0 0 67 25 25
2014 AR 30 37 16 12 3 3 0 69 15 166
2014 AR-04 25 36 14 18 3 4 0 64 22 55
2014 AR-05 30 45 17 5 2 0 0 75 7 44
2014 AR-06 27 45 11 14 3 0 0 72 17 35

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 27 39 15 15 4 0 1 66 19 219
2020 AR-03 10 57 16 10 6 0 0 67 16 18
2020 AR-04 28 41 9 15 6 0 0 70 21 52
2020 AR-05 25 39 14 18 4 0 0 64 23 72
2020 AR-06 25 39 23 11 2 0 0 65 13 48
2020 AR-07 35 33 16 8 0 0 8 73 9 12
2019 AR 24 39 14 13 9 0 0 64 23 177
2019 AR-03 37 26 19 8 10 0 0 63 18 21
2019 AR-04 31 33 16 17 2 0 0 64 20 42
2019 AR-05 17 45 8 16 14 0 0 62 30 69
2019 AR-06 20 44 21 0 13 0 3 65 13 26
2018 AR 16 45 10 17 11 0 0 61 29 165
2018 AR-03 20 31 16 25 8 0 0 50 33 24
2018 AR-04 12 58 6 13 11 0 0 70 24 34
2018 AR-05 18 44 9 19 10 0 0 62 29 59
2018 AR-06 12 53 4 8 20 0 3 67 29 21
2017 AR 15 41 13 19 11 0 1 57 30 181
2017 AR-03 22 43 7 13 15 0 0 65 28 14
2017 AR-04 18 42 13 21 6 0 0 60 27 48
2017 AR-05 14 41 8 23 15 0 0 54 38 66
2017 AR-06 4 53 21 11 11 0 0 57 22 25
2014 AR 13 28 13 26 18 2 0 42 45 166
2014 AR-04 6 34 6 29 23 2 0 41 53 55
2014 AR-05 12 32 13 31 12 0 0 44 43 44
2014 AR-06 9 20 20 28 21 0 2 30 50 35

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 45 26 13 4 8 3 1 74 13 220
2020 AR-03 63 21 10 0 6 0 0 84 6 18
2020 AR-04 30 36 20 5 6 3 0 68 11 53
2020 AR-05 43 23 14 5 10 3 3 70 15 72
2020 AR-06 51 25 8 2 13 2 0 77 15 48
2020 AR-07 51 33 8 0 0 8 0 91 0 12

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 18 36 22 15 7 2 0 55 23 218
2020 AR-03 22 39 16 12 10 0 0 61 23 18
2020 AR-04 20 38 20 16 4 2 0 59 20 53
2020 AR-05 10 40 24 16 7 3 0 51 24 71
2020 AR-06 20 25 27 13 13 2 0 46 27 47
2020 AR-07 16 35 25 16 8 0 0 51 25 12
2019 AR 23 27 18 21 11 0 0 50 32 178
2019 AR-03 24 21 28 18 10 0 0 45 28 21
2019 AR-04 28 28 10 21 12 0 0 57 33 43
2019 AR-05 18 30 17 24 12 0 0 48 36 69
2019 AR-06 22 14 25 32 7 0 0 35 39 26
2019 AR-07 22 53 16 0 9 0 0 75 9 10
2018 AR 13 41 16 18 10 1 1 55 29 164
2018 AR-03 12 30 21 16 20 0 0 43 36 24
2018 AR-04 14 37 26 16 0 3 3 55 17 34
2018 AR-05 16 44 12 12 15 2 0 61 28 58
2018 AR-06 4 49 19 28 0 0 0 53 28 21
2017 AR 17 38 14 14 14 2 0 57 29 181
2017 AR-03 44 22 0 14 21 0 0 66 34 14
2017 AR-04 15 43 15 13 10 4 0 61 24 48
2017 AR-05 15 35 17 20 14 0 0 49 34 66
2017 AR-06 8 48 16 12 15 0 0 57 27 25
2014 AR 8 25 14 27 22 3 1 34 51 166
2014 AR-04 1 29 11 24 35 0 0 30 59 55
2014 AR-05 13 21 15 28 22 0 0 35 50 44
2014 AR-06 6 22 18 39 14 2 0 28 54 35

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 19 28 16 16 15 3 2 50 33 220
2020 AR-03 28 28 27 10 7 0 0 56 17 18
2020 AR-04 20 36 12 12 15 4 0 59 29 53
2020 AR-05 13 24 18 18 19 6 2 40 40 72
2020 AR-06 15 28 22 15 17 0 2 44 33 48
2020 AR-07 41 18 8 25 8 0 0 59 33 12
2019 AR 15 25 16 25 18 1 0 40 44 179
2019 AR-03 28 15 18 24 16 0 0 43 40 21
2019 AR-04 21 21 21 20 15 2 0 43 36 43
2019 AR-05 8 25 15 31 20 1 0 33 52 69
2019 AR-06 4 35 16 22 24 0 0 38 46 26
2019 AR-07 31 52 0 9 9 0 0 83 17 10
2018 AR 15 24 15 20 21 2 3 41 44 163
2018 AR-03 33 7 8 30 22 0 0 40 51 24
2018 AR-04 12 34 16 12 14 9 3 52 30 33
2018 AR-05 10 20 15 21 33 2 0 30 55 58
2018 AR-06 8 45 12 16 19 0 0 53 35 21
2017 AR 14 30 13 18 22 3 1 46 41 181
2017 AR-03 44 14 7 14 21 0 0 58 35 14
2017 AR-04 6 40 15 16 19 4 0 48 36 48
2017 AR-05 13 24 12 19 27 5 0 39 48 66
2017 AR-06 9 33 11 27 19 0 0 42 47 25
2014 AR 10 18 15 17 31 6 3 31 53 166
2014 AR-04 7 18 21 17 34 1 2 26 53 55
2014 AR-05 12 18 7 16 43 5 0 31 61 44
2014 AR-06 9 24 26 19 16 3 3 35 37 35

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 45 29 15 4 3 0 3 77 7 220
2020 AR-03 51 28 16 0 5 0 0 79 5 18
2020 AR-04 45 24 21 6 0 2 2 72 6 53
2020 AR-05 45 33 13 3 4 0 2 80 7 72
2020 AR-06 43 26 12 6 6 0 6 74 13 48
2020 AR-07 41 43 16 0 0 0 0 84 0 12
2019 AR 52 27 12 4 1 0 4 82 6 178
2019 AR-03 58 21 13 0 0 0 8 86 0 21
2019 AR-04 52 31 4 7 0 0 6 88 7 43
2019 AR-05 52 27 17 4 0 0 0 79 4 68
2019 AR-06 49 17 13 4 9 0 9 72 14 26
2019 AR-07 62 22 9 8 0 0 0 84 8 10

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 47 27 17 3 3 0 3 76 6 219
2020 AR-03 46 27 10 6 6 0 5 77 12 18
2020 AR-04 54 23 12 5 2 0 3 80 7 53
2020 AR-05 43 27 20 2 6 0 2 72 7 71
2020 AR-06 40 31 25 2 0 0 2 73 2 48
2020 AR-07 59 24 8 0 0 8 0 91 0 12
2019 AR 48 21 17 8 4 0 2 71 12 177
2019 AR-03 27 33 25 10 5 0 0 60 15 21
2019 AR-04 63 10 16 9 0 0 2 75 9 42
2019 AR-05 42 23 20 11 4 0 0 66 15 68
2019 AR-06 38 26 14 0 13 0 9 71 14 26
2019 AR-07 78 22 0 0 0 0 0 100 0 10

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 68 13 4 3 3 4 4 89 7 220
2020 AR-03 77 12 0 0 6 6 0 94 6 18
2020 AR-04 71 7 0 4 4 7 7 91 9 53
2020 AR-05 66 15 5 4 3 5 1 87 8 72
2020 AR-06 63 17 8 4 2 0 6 84 7 48
2020 AR-07 75 0 8 0 0 8 8 90 0 12
2019 AR 68 12 5 4 4 4 4 86 9 177
2019 AR-03 61 13 13 4 0 9 0 82 4 20
2019 AR-04 77 6 5 2 5 2 2 87 8 43
2019 AR-05 61 15 5 6 6 4 2 81 13 68
2019 AR-06 64 11 4 4 3 4 13 88 7 26
2019 AR-07 78 22 0 0 0 0 0 100 0 10

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 72 10 7 1 0 2 8 90 2 218
2020 AR-03 60 12 6 6 0 0 16 86 7 18
2020 AR-04 69 7 12 2 0 4 5 84 2 53
2020 AR-05 81 9 4 0 0 2 4 96 0 71
2020 AR-06 64 13 8 2 2 0 11 86 5 47
2020 AR-07 67 8 0 0 0 8 16 100 0 12
2019 AR 81 5 2 2 2 0 7 93 5 178
2019 AR-03 75 9 8 0 0 0 8 92 0 21
2019 AR-04 84 11 0 2 2 0 0 95 5 43
2019 AR-05 75 4 1 5 5 0 9 88 11 68
2019 AR-06 87 0 0 0 0 0 13 100 0 26
2019 AR-07 83 0 9 0 0 0 9 91 0 10

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 29 42 14 11 5 0 0 71 16 219
2020 AR-03 5 63 22 6 5 0 0 67 10 18
2020 AR-04 26 38 25 6 6 0 0 64 12 52
2020 AR-05 33 40 12 11 4 0 0 73 15 72
2020 AR-06 29 46 8 14 2 0 0 75 16 48
2020 AR-07 35 41 0 16 8 0 0 75 25 12
2019 AR 22 41 13 15 9 0 0 63 24 176
2019 AR-03 30 27 8 10 25 0 0 57 34 19
2019 AR-04 21 45 23 9 2 0 0 65 12 43
2019 AR-05 21 40 13 14 12 0 0 61 26 69
2019 AR-06 21 32 11 33 3 0 0 53 36 26
2018 AR 18 31 22 17 10 0 0 50 28 161
2018 AR-03 22 29 26 15 9 0 0 50 24 24
2018 AR-04 20 35 20 20 5 0 0 55 25 34
2018 AR-05 17 38 14 17 14 0 0 55 31 56
2018 AR-06 24 24 24 19 8 0 0 49 27 21
2017 AR 23 41 13 14 7 0 1 65 21 181
2017 AR-03 29 36 8 20 7 0 0 65 28 14
2017 AR-04 17 44 22 9 7 0 2 62 15 48
2017 AR-05 26 46 6 15 8 0 0 71 23 66
2017 AR-06 24 40 17 19 0 0 0 64 19 25
2014 AR 13 44 19 14 8 1 0 58 23 166
2014 AR-04 8 40 24 18 9 0 0 48 28 55
2014 AR-05 15 41 19 17 9 0 0 56 26 44
2014 AR-06 9 55 14 14 7 0 0 65 22 35

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 26 40 16 13 4 0 0 66 17 219
2020 AR-03 16 45 21 12 0 6 0 65 12 18
2020 AR-04 26 39 21 7 6 0 0 65 13 52
2020 AR-05 27 42 13 15 3 0 0 69 18 72
2020 AR-06 17 41 23 13 6 0 0 58 19 48
2020 AR-07 51 25 0 25 0 0 0 75 25 12
2019 AR 26 27 20 16 9 1 0 54 25 178
2019 AR-03 29 24 22 8 15 3 0 54 23 21
2019 AR-04 25 39 13 16 5 2 0 65 21 43
2019 AR-05 17 23 32 17 11 0 0 40 28 69
2019 AR-06 33 24 11 25 7 0 0 57 32 25
2019 AR-07 38 36 9 17 0 0 0 74 17 10
2018 AR 23 31 22 15 9 0 0 55 24 163
2018 AR-03 30 21 19 29 0 0 0 51 29 24
2018 AR-04 24 38 23 9 6 0 0 62 15 35
2018 AR-05 16 33 20 18 13 0 0 49 31 58
2018 AR-06 34 33 13 13 8 0 0 66 21 20
2017 AR 28 31 19 8 12 0 1 60 20 181
2017 AR-03 51 15 7 13 15 0 0 65 28 14
2017 AR-04 18 40 25 4 11 0 2 59 15 48
2017 AR-05 27 31 23 10 9 0 0 58 20 66
2017 AR-06 38 31 11 8 12 0 0 68 21 25
2014 AR 19 40 18 12 10 2 0 60 22 166
2014 AR-04 17 37 21 16 9 0 0 53 25 55
2014 AR-05 21 42 8 11 17 2 0 64 28 44
2014 AR-06 17 40 23 14 6 0 0 56 21 35

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 24 41 16 15 3 0 0 65 18 218
2020 AR-03 22 51 10 16 0 0 0 73 16 18
2020 AR-04 27 36 20 15 0 2 0 64 15 53
2020 AR-05 20 42 18 16 3 0 0 63 19 71
2020 AR-06 17 41 17 16 6 0 2 60 23 48
2020 AR-07 41 26 8 16 8 0 0 67 25 12
2019 AR 23 34 19 16 8 0 0 57 23 174
2019 AR-03 26 38 4 18 13 0 0 65 31 20
2019 AR-04 31 25 29 11 3 0 0 57 14 41
2019 AR-05 15 34 25 20 6 0 0 49 26 69
2019 AR-06 21 35 14 15 16 0 0 56 30 24
2019 AR-07 17 65 0 9 9 0 0 83 17 10
2018 AR 19 32 16 20 11 0 2 52 32 164
2018 AR-03 24 28 24 16 9 0 0 51 25 24
2018 AR-04 23 39 19 11 8 0 0 62 19 35
2018 AR-05 17 34 16 19 13 0 0 52 32 58
2018 AR-06 20 23 12 32 12 0 0 43 45 21
2017 AR 22 32 20 17 8 1 1 55 25 180
2017 AR-03 50 7 22 7 13 0 0 58 20 14
2017 AR-04 16 33 32 12 6 0 0 49 19 48
2017 AR-05 21 32 20 21 6 0 0 53 27 66
2017 AR-06 12 48 8 23 3 0 4 63 28 25
2014 AR 22 30 18 22 7 1 0 53 29 166
2014 AR-04 19 27 23 24 8 0 0 46 31 55
2014 AR-05 24 37 12 23 4 0 0 61 27 44
2014 AR-06 25 24 17 26 8 0 0 49 34 35

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 18 42 19 12 5 3 0 62 18 218
2020 AR-03 0 65 12 17 6 0 0 65 23 18
2020 AR-04 26 32 23 11 4 3 0 60 15 53
2020 AR-05 17 40 20 13 6 3 0 59 20 72
2020 AR-06 13 43 22 9 6 7 0 60 17 46
2020 AR-07 16 59 8 16 0 0 0 75 16 12
2019 AR 14 42 22 14 5 3 0 58 20 179
2019 AR-03 23 34 12 14 15 0 3 58 30 21
2019 AR-04 13 34 24 24 2 2 0 48 27 43
2019 AR-05 11 44 19 14 8 4 0 57 23 69
2019 AR-06 16 39 36 7 0 3 0 56 7 26
2019 AR-07 9 74 9 0 0 9 0 91 0 10
2018 AR 10 35 27 18 6 4 1 47 25 164
2018 AR-03 4 50 17 29 0 0 0 54 29 24
2018 AR-04 17 35 22 16 0 6 3 58 18 34
2018 AR-05 11 21 35 18 12 3 0 33 31 58
2018 AR-06 8 40 36 8 4 3 0 50 12 21
2017 AR 14 39 15 15 12 4 0 56 29 181
2017 AR-03 29 29 15 7 21 0 0 58 28 14
2017 AR-04 8 39 21 14 10 6 0 51 27 48
2017 AR-05 16 36 14 18 12 3 0 54 31 66
2017 AR-06 8 52 16 19 4 0 0 61 23 25

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 36 37 14 5 7 0 0 73 13 220
2020 AR-03 35 54 6 6 0 0 0 88 6 18
2020 AR-04 44 27 21 2 6 0 0 71 7 53
2020 AR-05 33 42 9 3 12 1 0 76 15 72
2020 AR-06 32 28 17 16 6 0 0 61 22 48
2020 AR-07 33 43 16 0 8 0 0 75 8 12
2019 AR 39 35 10 9 7 0 0 74 16 178
2019 AR-03 43 33 8 0 17 0 0 76 17 21
2019 AR-04 46 33 7 13 0 0 0 79 13 43
2019 AR-05 35 36 12 5 11 0 0 71 16 69
2019 AR-06 27 49 10 10 4 0 0 76 14 26
2019 AR-07 31 36 9 16 9 0 0 66 25 10
2018 AR 32 38 12 10 5 3 0 72 16 165
2018 AR-03 44 36 4 13 0 0 3 83 13 24
2018 AR-04 38 44 2 10 3 3 0 84 14 34
2018 AR-05 29 39 18 11 3 0 0 68 14 59
2018 AR-06 28 47 12 8 4 0 0 76 12 21
2017 AR 33 41 10 11 5 1 0 74 16 181
2017 AR-03 50 29 0 6 14 0 0 80 20 14
2017 AR-04 25 42 11 18 2 2 0 68 21 48
2017 AR-05 31 43 9 14 3 0 0 74 17 66
2017 AR-06 36 47 8 0 8 0 0 83 8 25
2014 AR 25 42 11 13 6 2 0 69 20 166
2014 AR-04 19 49 7 19 6 0 0 68 25 55
2014 AR-05 27 37 20 10 7 0 0 64 16 44
2014 AR-06 24 42 6 17 8 2 0 68 26 35

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 29 28 22 13 7 0 1 57 20 214
2020 AR-03 49 22 23 0 6 0 0 71 6 18
2020 AR-04 34 34 25 4 4 0 0 68 7 52
2020 AR-05 21 28 26 17 8 0 1 49 25 69
2020 AR-06 24 25 17 23 10 0 0 50 33 47
2020 AR-07 16 25 26 16 8 0 8 45 27 12
2019 AR 29 31 24 11 5 0 1 61 16 177
2019 AR-03 32 34 27 8 0 0 0 66 8 21
2019 AR-04 31 31 22 11 5 0 0 62 16 42
2019 AR-05 29 35 21 11 4 0 0 64 14 69
2019 AR-06 24 20 32 17 7 0 0 44 24 26
2018 AR 27 27 23 15 7 0 2 55 22 165
2018 AR-03 17 44 26 4 9 0 0 62 13 23
2018 AR-04 31 33 22 5 9 0 0 64 14 35
2018 AR-05 21 32 25 17 3 0 2 54 21 59
2018 AR-06 43 8 20 16 12 0 0 52 28 21
2017 AR 25 39 15 12 7 1 1 65 20 180
2017 AR-03 29 36 7 21 7 0 0 65 28 14
2017 AR-04 15 37 21 19 8 0 0 52 27 48
2017 AR-05 28 44 12 9 6 0 0 72 16 65
2017 AR-06 31 28 24 4 12 0 0 59 16 25
2014 AR 29 30 22 11 5 1 0 60 17 166
2014 AR-04 28 30 22 17 4 0 0 57 21 55
2014 AR-05 30 35 22 9 5 0 0 65 13 44
2014 AR-06 28 37 18 9 8 0 0 65 17 35

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 47 53 220
2020 AR-03 66 34 18
2020 AR-04 42 58 53
2020 AR-05 50 50 72
2020 AR-06 40 60 48
2020 AR-07 49 51 12

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 60 17 8 1 1 6 6 88 3 219
2020 AR-03 66 12 6 0 0 12 5 93 0 18
2020 AR-04 57 21 14 0 0 5 2 85 0 52
2020 AR-05 65 18 4 1 1 3 7 92 3 72
2020 AR-06 45 18 10 4 2 8 12 79 8 48
2020 AR-07 67 25 0 0 0 8 0 100 0 12

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 AR 15 46 38 220
2020 AR-03 37 40 23 18
2020 AR-04 4 59 37 53
2020 AR-05 17 49 35 72
2020 AR-06 15 36 50 48
2020 AR-07 18 33 49 12
2019 AR 21 39 39 178
2019 AR-03 21 25 54 21
2019 AR-04 13 53 35 43
2019 AR-05 14 42 43 69
2019 AR-06 42 28 31 25
2019 AR-07 43 31 26 10
2018 AR 17 45 39 166
2018 AR-03 24 36 40 24
2018 AR-04 5 74 21 35
2018 AR-05 20 44 36 59
2018 AR-06 28 32 39 21
2017 AR 20 44 36 180
2017 AR-03 22 57 21 14
2017 AR-04 13 51 36 47
2017 AR-05 22 42 35 66
2017 AR-06 24 36 39 25
2014 AR 19 40 41 166
2014 AR-04 7 42 51 55
2014 AR-05 9 47 45 44
2014 AR-06 30 43 27 35

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 AR 18 27 23 12 6 14 34
2020 AR-05 33 32 10 8 0 16 12
2019 AR 44 20 23 9 2 2 37
2019 AR-05 59 19 15 0 7 0 10
2019 AR-06 45 18 20 9 0 8 10
2018 AR 17 34 14 22 9 3 29
2018 AR-05 8 40 7 30 14 0 13
2017 AR 33 34 14 12 0 7 35
2017 AR-05 19 41 26 14 0 0 15
2014 AR 35 24 15 2 9999 25 30
2014 AR-06 49 26 7 7 9999 10 11
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 37 44 10 7 1 0 0 81 9 218
2020 AR-03 24 58 18 0 0 0 0 82 0 17
2020 AR-04 39 44 14 4 0 0 0 82 4 52
2020 AR-05 38 40 7 13 1 0 0 79 14 72
2020 AR-06 38 45 12 5 0 0 0 83 5 48
2020 AR-07 33 43 8 8 8 0 0 75 16 12
2019 AR 33 39 12 10 5 1 0 72 16 178
2019 AR-03 46 28 4 14 8 0 0 74 22 21
2019 AR-04 25 46 18 12 0 0 0 70 12 42
2019 AR-05 34 34 13 10 9 0 0 68 19 69
2019 AR-06 23 43 18 16 0 0 0 66 16 26
2019 AR-07 26 57 0 0 9 9 0 91 9 10
2018 AR 31 46 12 5 4 1 0 78 10 164
2018 AR-03 27 41 20 13 0 0 0 67 13 24
2018 AR-04 33 38 16 0 10 3 0 73 11 35
2018 AR-05 32 45 14 4 5 0 0 77 9 58
2018 AR-06 28 56 4 12 0 0 0 84 12 21
2017 AR 31 42 14 8 3 1 0 74 12 180
2017 AR-03 29 50 13 0 7 0 0 79 7 14
2017 AR-04 36 36 17 10 0 0 0 72 10 48
2017 AR-05 34 43 11 9 2 2 0 78 11 66
2017 AR-06 20 41 24 11 4 0 0 61 15 25
2014 AR 33 38 15 8 4 2 0 72 13 166
2014 AR-04 26 32 22 11 6 2 0 60 18 55
2014 AR-05 39 40 10 11 0 0 0 79 11 44
2014 AR-06 37 52 8 3 0 0 0 89 3 35

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 22 44 17 14 1 0 0 67 16 219
2020 AR-03 20 63 12 6 0 0 0 82 6 18
2020 AR-04 24 43 25 8 0 0 0 68 8 53
2020 AR-05 20 44 14 21 1 0 0 64 22 72
2020 AR-06 20 42 12 23 2 0 0 63 25 48
2020 AR-07 27 29 36 0 9 0 0 55 9 11
2019 AR 19 42 17 16 5 1 0 61 22 178
2019 AR-03 15 45 13 16 0 10 0 67 18 21
2019 AR-04 19 41 20 11 9 0 0 60 20 43
2019 AR-05 20 32 16 27 5 0 0 52 32 69
2019 AR-06 13 62 15 7 4 0 0 75 11 25
2019 AR-07 9 53 30 9 0 0 0 62 9 10
2018 AR 19 40 19 13 7 1 0 60 21 163
2018 AR-03 15 42 26 4 9 4 0 60 13 24
2018 AR-04 25 43 16 11 3 3 0 70 14 34
2018 AR-05 20 38 16 14 13 0 0 57 27 57
2018 AR-06 24 36 19 20 0 0 0 61 20 21
2017 AR 16 45 16 13 9 0 1 62 22 181
2017 AR-03 29 36 15 13 7 0 0 65 21 14
2017 AR-04 19 46 19 12 2 0 2 66 14 48
2017 AR-05 13 48 16 16 8 0 0 60 24 66
2017 AR-06 16 52 12 8 12 0 0 68 20 25
2014 AR 14 44 19 13 8 2 0 59 22 166
2014 AR-04 8 44 21 14 13 0 0 52 27 55
2014 AR-05 22 40 21 9 6 2 0 64 15 44
2014 AR-06 12 61 11 8 7 0 0 73 16 35

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 7 29 34 23 6 1 0 29 37 219
2020 AR-03 18 24 27 31 0 0 0 31 42 18
2020 AR-04 8 23 38 27 3 2 0 31 31 53
2020 AR-05 6 31 41 18 4 0 0 22 37 71
2020 AR-06 4 40 29 21 4 2 0 26 45 48
2020 AR-07 16 33 18 16 8 0 8 27 53 12
2019 AR 12 31 34 19 3 1 1 22 44 178
2019 AR-03 5 29 33 34 0 0 0 34 34 21
2019 AR-04 7 22 48 22 0 0 0 22 29 43
2019 AR-05 15 33 28 15 5 1 1 21 50 68
2019 AR-06 18 38 29 12 0 0 4 12 58 26
2019 AR-07 9 22 61 0 9 0 0 9 31 10
2018 AR 13 32 33 13 5 2 2 19 46 163
2018 AR-03 13 29 50 7 0 0 0 7 43 23
2018 AR-04 2 43 18 26 9 3 0 36 46 35
2018 AR-05 21 27 28 15 5 0 3 20 50 59
2018 AR-06 21 38 25 7 0 8 0 8 65 20
2017 AR 19 26 40 9 2 1 2 12 47 178
2017 AR-03 28 36 29 7 0 0 0 7 64 14
2017 AR-04 15 19 55 7 4 0 0 11 34 47
2017 AR-05 15 30 37 13 3 0 2 16 46 64
2017 AR-06 16 31 49 4 0 0 0 4 47 25
2014 AR 16 30 38 10 3 2 1 13 48 166
2014 AR-04 14 32 37 11 2 2 2 14 48 55
2014 AR-05 14 32 49 5 0 0 0 5 47 44
2014 AR-06 20 40 32 8 0 0 0 8 60 35

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 5 17 30 32 13 3 0 46 23 218
2020 AR-03 10 6 29 43 0 12 0 49 19 18
2020 AR-04 8 12 28 32 19 2 0 52 20 52
2020 AR-05 5 22 31 33 8 2 0 42 27 71
2020 AR-06 2 23 33 27 13 2 0 41 25 48
2020 AR-07 8 8 33 35 8 0 8 47 18 12
2019 AR 16 22 33 20 5 3 1 26 39 177
2019 AR-03 15 24 24 28 5 5 0 34 41 21
2019 AR-04 15 19 39 15 6 5 0 22 36 43
2019 AR-05 13 30 31 21 4 0 1 25 43 68
2019 AR-06 26 14 37 17 0 3 3 18 43 25
2019 AR-07 17 16 36 22 9 0 0 31 34 10
2018 AR 16 21 27 20 11 2 2 33 39 163
2018 AR-03 9 25 21 34 7 4 0 43 35 24
2018 AR-04 10 18 22 25 20 3 2 48 29 35
2018 AR-05 24 13 23 26 10 3 0 37 39 58
2018 AR-06 21 34 29 4 8 0 3 13 57 20
2017 AR 18 26 30 16 6 2 2 23 45 178
2017 AR-03 20 7 51 22 0 0 0 22 28 14
2017 AR-04 12 27 23 22 11 2 2 34 41 47
2017 AR-05 14 29 28 17 6 3 3 25 45 65
2017 AR-06 20 32 36 12 0 0 0 12 52 25
2014 AR 16 25 34 18 6 1 0 24 41 166
2014 AR-04 12 22 36 22 7 0 0 30 34 55
2014 AR-05 14 32 35 15 2 0 2 18 47 44
2014 AR-06 20 30 32 18 0 0 0 18 50 35

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 22 31 29 11 5 0 1 16 54 220
2020 AR-03 23 40 26 10 0 0 0 10 64 18
2020 AR-04 22 27 36 6 8 2 0 14 50 53
2020 AR-05 19 34 30 16 1 0 0 17 53 72
2020 AR-06 28 35 24 8 2 0 2 11 64 48
2020 AR-07 33 8 18 16 8 0 16 29 49 12
2019 AR 26 29 33 9 1 0 0 11 56 178
2019 AR-03 15 31 40 10 3 0 0 13 46 21
2019 AR-04 34 20 42 2 2 0 0 4 54 43
2019 AR-05 19 35 31 14 0 0 0 14 55 68
2019 AR-06 34 39 21 6 0 0 0 6 73 26
2019 AR-07 36 26 17 21 0 0 0 21 62 10
2018 AR 35 26 26 7 3 1 1 10 63 163
2018 AR-03 46 23 22 8 0 0 0 8 70 24
2018 AR-04 27 40 17 8 5 3 0 14 69 35
2018 AR-05 32 25 33 5 3 2 0 8 58 59
2018 AR-06 53 18 25 4 0 0 0 4 70 19
2017 AR 30 34 24 7 2 0 3 9 66 181
2017 AR-03 50 22 22 0 0 0 7 0 77 14
2017 AR-04 30 39 25 4 2 0 0 6 69 48
2017 AR-05 27 35 24 11 2 0 2 13 63 66
2017 AR-06 27 41 23 4 0 0 4 4 71 25
2014 AR 46 26 18 5 3 1 1 9 73 166
2014 AR-04 45 28 18 5 2 0 2 8 74 55
2014 AR-05 42 30 18 8 2 0 0 11 71 44
2014 AR-06 60 20 17 3 0 0 0 3 80 35

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 7 26 33 26 7 0 0 33 33 218
2020 AR-03 12 23 35 30 0 0 0 30 35 18
2020 AR-04 4 22 38 23 13 0 0 36 26 53
2020 AR-05 4 27 39 26 3 0 0 29 32 70
2020 AR-06 15 35 23 25 2 0 0 27 49 48
2020 AR-07 16 16 35 8 16 0 8 27 36 12
2019 AR 9 23 36 27 5 0 1 32 32 178
2019 AR-03 5 20 39 31 5 0 0 36 25 21
2019 AR-04 7 25 48 18 2 0 0 20 32 43
2019 AR-05 10 25 23 34 6 0 1 41 35 68
2019 AR-06 10 27 45 13 6 0 0 18 37 26
2019 AR-07 9 13 62 16 0 0 0 16 22 10
2018 AR 15 21 36 23 3 1 1 26 37 162
2018 AR-03 22 12 32 34 0 0 0 34 33 24
2018 AR-04 17 14 45 16 5 3 0 22 31 35
2018 AR-05 17 26 31 25 0 0 1 25 43 57
2018 AR-06 13 34 28 17 8 0 0 25 46 20
2017 AR 14 21 36 20 7 0 2 27 36 180
2017 AR-03 35 7 21 22 15 0 0 37 42 14
2017 AR-04 12 17 42 25 4 0 0 29 29 48
2017 AR-05 15 22 36 20 6 0 2 27 37 65
2017 AR-06 3 32 49 12 4 0 0 16 35 25
2014 AR 14 24 42 13 5 1 0 18 39 165
2014 AR-04 19 24 40 13 4 0 0 17 43 55
2014 AR-05 12 19 56 12 2 0 0 14 30 43
2014 AR-06 11 41 37 11 0 0 0 11 52 35

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 16 23 30 19 9 1 1 29 40 218
2020 AR-03 18 19 33 24 6 0 0 30 37 17
2020 AR-04 9 12 37 22 19 2 0 41 22 53
2020 AR-05 19 23 37 17 2 2 0 19 43 71
2020 AR-06 24 34 20 17 0 0 4 18 61 48
2020 AR-07 16 26 24 16 16 0 0 33 43 12
2019 AR 19 25 28 20 5 1 2 26 45 177
2019 AR-03 5 22 23 37 14 0 0 51 27 21
2019 AR-04 16 32 36 11 2 2 2 13 49 43
2019 AR-05 17 24 30 23 3 0 3 27 42 67
2019 AR-06 40 21 25 12 3 0 0 15 60 26
2019 AR-07 9 44 22 9 16 0 0 25 53 10
2018 AR 23 28 26 10 5 3 5 17 55 163
2018 AR-03 17 21 35 11 12 4 0 25 39 24
2018 AR-04 17 24 37 6 7 9 0 15 45 34
2018 AR-05 29 25 30 13 2 0 1 15 55 59
2018 AR-06 25 46 8 4 8 4 3 14 77 20
2017 AR 22 23 33 12 5 2 3 18 48 181
2017 AR-03 22 28 22 21 0 7 0 23 54 14
2017 AR-04 25 21 31 13 6 4 0 20 47 48
2017 AR-05 25 18 37 11 6 0 3 18 44 66
2017 AR-06 11 32 41 16 0 0 0 16 43 25
2014 AR 29 31 27 8 3 1 1 11 62 166
2014 AR-04 34 29 29 7 2 0 0 9 63 55
2014 AR-05 20 37 34 8 0 0 0 8 57 44
2014 AR-06 30 44 17 9 0 0 0 9 74 35

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 7 17 30 30 12 3 1 44 25 218
2020 AR-03 12 12 9 44 12 5 6 63 27 18
2020 AR-04 7 13 33 27 19 2 0 47 20 53
2020 AR-05 5 16 37 31 8 3 0 41 21 70
2020 AR-06 8 26 27 21 11 4 2 35 37 48
2020 AR-07 8 8 25 35 16 0 8 55 18 12
2019 AR 13 24 31 22 6 2 1 29 39 176
2019 AR-03 18 13 26 24 10 5 4 37 34 21
2019 AR-04 10 33 23 26 4 5 0 31 45 43
2019 AR-05 14 28 35 16 6 0 1 21 43 68
2019 AR-06 18 19 21 33 8 0 0 42 37 25
2018 AR 15 23 24 21 10 2 4 34 41 162
2018 AR-03 8 21 28 12 18 9 4 35 33 24
2018 AR-04 13 12 24 28 17 3 2 48 26 34
2018 AR-05 21 24 15 28 9 2 2 39 46 58
2018 AR-06 17 38 25 8 8 0 3 17 57 20
2017 AR 12 18 32 21 9 3 4 33 32 181
2017 AR-03 7 34 22 15 15 7 0 31 45 14
2017 AR-04 10 18 38 19 5 7 2 27 31 48
2017 AR-05 12 14 36 23 11 0 5 35 27 66
2017 AR-06 8 20 41 24 8 0 0 32 28 25
2014 AR 18 17 30 25 8 1 1 34 35 166
2014 AR-04 14 14 41 22 7 0 2 30 28 55
2014 AR-05 25 13 32 22 9 0 0 31 37 44
2014 AR-06 14 28 23 26 9 0 0 35 43 35

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 21 31 27 14 6 0 1 20 53 218
2020 AR-03 24 29 35 12 0 0 0 12 53 18
2020 AR-04 16 39 20 12 12 2 0 24 56 53
2020 AR-05 22 31 31 14 3 0 0 17 52 71
2020 AR-06 23 35 26 12 4 0 0 16 57 48
2020 AR-07 25 16 18 16 8 0 16 29 49 12
2019 AR 23 34 26 15 2 1 0 16 58 178
2019 AR-03 5 37 36 14 0 5 3 15 45 21
2019 AR-04 29 32 30 8 0 0 0 8 61 42
2019 AR-05 22 35 23 19 1 0 0 20 57 69
2019 AR-06 31 41 24 4 0 0 0 4 73 26
2019 AR-07 26 36 13 16 9 0 0 25 62 10
2018 AR 27 37 25 5 3 1 2 8 67 164
2018 AR-03 25 36 23 4 4 3 4 9 66 24
2018 AR-04 19 46 19 8 2 3 3 11 69 35
2018 AR-05 33 26 29 8 5 0 0 12 59 59
2018 AR-06 37 38 25 0 0 0 0 0 75 20
2017 AR 27 30 31 6 2 1 3 8 59 179
2017 AR-03 43 28 22 7 0 0 0 7 71 14
2017 AR-04 26 31 34 7 2 0 0 9 57 46
2017 AR-05 22 24 42 6 2 2 3 8 48 66
2017 AR-06 26 49 12 8 0 0 4 9 78 25
2014 AR 37 32 22 4 3 1 1 7 71 166
2014 AR-04 33 34 24 5 4 0 0 9 67 55
2014 AR-05 38 28 29 4 0 0 0 4 66 44
2014 AR-06 42 32 20 6 0 0 0 6 74 35

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 5 21 41 24 8 0 1 32 26 219
2020 AR-03 0 23 42 23 12 0 0 35 23 18
2020 AR-04 2 12 46 28 9 2 2 38 15 53
2020 AR-05 7 23 35 24 9 0 2 34 31 71
2020 AR-06 4 23 49 20 4 0 0 24 27 48
2020 AR-07 0 16 51 25 8 0 0 33 16 12
2019 AR 18 25 32 19 5 0 1 24 44 177
2019 AR-03 9 49 24 10 5 0 3 16 60 21
2019 AR-04 23 15 44 6 11 0 0 17 38 42
2019 AR-05 18 26 29 21 5 0 1 26 44 68
2019 AR-06 23 33 32 12 0 0 0 12 56 26
2019 AR-07 26 9 13 52 0 0 0 52 35 10

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 16 32 23 18 7 4 0 50 25 218
2020 AR-03 16 33 39 6 6 0 0 49 12 18
2020 AR-04 24 35 23 12 3 3 0 61 16 53
2020 AR-05 10 35 28 17 7 3 0 46 25 72
2020 AR-06 11 30 12 35 10 2 0 42 46 47
2020 AR-07 18 9 38 9 18 9 0 29 29 11
2019 AR 11 30 22 22 13 3 0 42 36 179
2019 AR-03 10 24 20 24 18 5 0 36 44 21
2019 AR-04 13 30 27 15 13 2 0 44 29 43
2019 AR-05 11 30 23 22 11 3 0 43 34 69
2019 AR-06 4 25 7 37 21 6 0 31 62 26
2019 AR-07 0 53 30 9 9 0 0 53 17 10

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 42 35 7 9 6 1 0 78 15 220
2020 AR-03 44 46 5 0 6 0 0 90 6 18
2020 AR-04 41 37 7 10 5 0 0 78 15 53
2020 AR-05 37 40 6 7 7 3 0 80 14 72
2020 AR-06 40 31 8 13 8 0 0 71 21 48
2020 AR-07 67 8 16 8 0 0 0 75 8 12
2019 AR 41 32 11 9 5 2 1 74 14 178
2019 AR-03 48 29 10 14 0 0 0 76 14 21
2019 AR-04 50 30 11 2 5 2 0 82 7 43
2019 AR-05 27 43 11 9 8 3 0 72 17 69
2019 AR-06 49 17 11 16 4 0 4 68 20 25
2019 AR-07 58 17 17 8 0 0 0 75 8 10
2018 AR 34 36 7 14 8 1 0 70 22 165
2018 AR-03 31 32 21 12 4 0 0 63 16 24
2018 AR-04 56 26 2 10 3 3 0 85 13 35
2018 AR-05 32 42 2 10 15 0 0 74 25 58
2018 AR-06 28 35 12 16 8 0 0 64 24 21
2017 AR 34 39 13 7 4 2 1 75 12 180
2017 AR-03 43 42 7 0 7 0 0 86 7 14
2017 AR-04 35 35 15 8 2 4 0 74 10 48
2017 AR-05 29 44 9 12 6 0 0 73 18 65
2017 AR-06 32 36 20 8 4 0 0 68 12 25
2014 AR 30 41 12 6 6 4 0 75 13 166
2014 AR-04 24 42 13 10 6 5 0 70 17 55
2014 AR-05 27 51 8 7 4 2 0 80 12 44
2014 AR-06 33 42 12 2 8 2 0 77 11 35

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 50 35 8 3 3 0 0 86 7 218
2020 AR-03 50 34 6 5 6 0 0 84 10 18
2020 AR-04 56 32 8 4 0 0 0 88 4 51
2020 AR-05 47 34 10 3 5 0 0 82 8 72
2020 AR-06 40 46 7 4 4 0 0 85 8 48
2020 AR-07 65 26 8 0 0 0 0 92 0 12
2019 AR 51 31 8 9 1 0 0 82 10 178
2019 AR-03 45 31 13 11 0 0 0 76 11 20
2019 AR-04 70 18 4 7 0 0 0 88 7 43
2019 AR-05 43 39 9 7 3 0 0 82 9 69
2019 AR-06 53 32 6 9 0 0 0 85 9 26
2019 AR-07 22 53 0 25 0 0 0 75 25 10
2018 AR 39 40 11 7 2 2 0 80 9 165
2018 AR-03 31 48 9 12 0 0 0 79 12 24
2018 AR-04 57 27 12 0 0 3 0 87 0 35
2018 AR-05 36 41 6 12 5 0 0 77 17 58
2018 AR-06 24 47 20 0 0 8 0 78 0 21
2017 AR 43 41 8 6 2 0 1 84 8 180
2017 AR-03 65 22 6 7 0 0 0 87 7 14
2017 AR-04 39 48 6 6 0 0 0 87 6 48
2017 AR-05 45 39 8 8 1 0 0 83 9 65
2017 AR-06 33 39 11 8 8 0 0 72 17 25
2014 AR 40 42 9 5 2 1 0 83 7 165
2014 AR-04 39 40 9 8 4 0 0 79 12 54
2014 AR-05 45 42 5 9 0 0 0 86 9 44
2014 AR-06 35 58 2 2 3 0 0 93 5 35

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 42 41 10 5 2 0 0 84 7 218
2020 AR-03 44 34 16 6 0 0 0 78 6 18
2020 AR-04 41 42 11 6 0 0 0 83 6 53
2020 AR-05 38 42 11 5 3 1 0 81 8 70
2020 AR-06 46 42 6 4 2 0 0 87 6 48
2020 AR-07 33 59 8 0 0 0 0 92 0 12
2019 AR 42 33 12 9 4 1 0 75 13 179
2019 AR-03 36 19 19 18 8 0 0 55 26 21
2019 AR-04 53 25 9 11 2 0 0 78 13 43
2019 AR-05 34 42 11 5 6 1 0 77 12 69
2019 AR-06 51 23 19 7 0 0 0 74 7 26
2019 AR-07 22 69 0 9 0 0 0 91 9 10
2018 AR 36 37 13 8 5 1 0 74 13 164
2018 AR-03 21 55 11 4 9 0 0 76 13 24
2018 AR-04 43 32 14 6 0 6 0 79 6 35
2018 AR-05 27 42 14 10 6 0 0 69 16 58
2018 AR-06 46 29 8 13 4 0 0 75 17 20

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 30 42 15 8 3 2 0 73 11 219
2020 AR-03 16 49 16 12 0 7 0 70 13 18
2020 AR-04 29 43 14 10 2 2 0 74 12 53
2020 AR-05 31 39 20 4 3 3 0 72 7 72
2020 AR-06 27 41 11 13 6 2 0 70 19 47
2020 AR-07 16 51 25 8 0 0 0 67 8 12
2019 AR 29 42 15 10 4 1 0 72 14 177
2019 AR-03 34 27 19 9 10 0 0 61 19 20
2019 AR-04 34 42 9 13 2 0 0 76 15 43
2019 AR-05 22 47 15 11 4 1 0 70 14 68
2019 AR-06 35 35 16 10 4 0 0 71 13 26
2019 AR-07 17 65 9 9 0 0 0 83 9 10
2018 AR 32 44 13 6 5 1 0 77 10 165
2018 AR-03 32 43 4 16 4 0 0 75 21 24
2018 AR-04 35 39 20 3 3 0 0 74 6 35
2018 AR-05 33 36 16 6 7 2 0 70 13 59
2018 AR-06 25 59 8 4 0 3 0 87 4 20
2017 AR 33 39 16 7 3 2 0 74 10 180
2017 AR-03 36 29 22 13 0 0 0 65 13 14
2017 AR-04 37 37 15 6 2 2 0 76 8 47
2017 AR-05 34 35 18 8 3 2 0 71 11 66
2017 AR-06 23 57 12 8 0 0 0 80 8 25
2014 AR 31 42 15 3 4 4 1 77 7 166
2014 AR-04 24 36 28 2 6 3 0 63 8 55
2014 AR-05 38 41 13 2 5 0 0 79 7 44
2014 AR-06 30 49 8 5 0 4 3 85 6 35

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 29 42 19 5 1 4 0 74 6 220
2020 AR-03 39 34 10 6 0 11 0 82 7 18
2020 AR-04 27 49 20 2 0 2 0 78 2 53
2020 AR-05 28 39 22 7 1 3 0 69 8 72
2020 AR-06 29 43 19 4 0 2 2 76 4 48
2020 AR-07 16 35 16 16 0 16 0 61 20 12
2019 AR 32 40 15 6 2 4 1 76 9 178
2019 AR-03 33 24 19 12 0 5 8 65 13 21
2019 AR-04 42 29 15 7 2 5 0 74 10 43
2019 AR-05 22 53 12 7 4 4 0 77 10 68
2019 AR-06 47 30 19 4 0 0 0 78 4 26
2019 AR-07 17 65 0 0 9 9 0 91 9 10
2018 AR 35 38 15 3 6 3 0 75 9 166
2018 AR-03 25 39 15 4 13 4 0 67 18 24
2018 AR-04 44 29 19 3 3 2 0 75 6 35
2018 AR-05 35 36 16 3 8 2 0 72 12 59
2018 AR-06 36 40 12 8 0 3 0 79 8 21
2017 AR 34 35 18 4 3 5 1 73 8 181
2017 AR-03 29 22 36 13 0 0 0 51 13 14
2017 AR-04 34 41 10 6 2 4 2 80 9 48
2017 AR-05 39 30 21 1 2 6 0 74 3 66
2017 AR-06 24 45 17 7 4 3 0 72 11 25
2014 AR 33 43 14 3 3 4 1 79 6 166
2014 AR-04 24 45 17 5 4 3 2 73 10 55
2014 AR-05 38 45 10 5 0 2 0 84 5 44
2014 AR-06 35 50 9 0 3 2 0 87 3 35

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 49 36 8 4 2 0 0 85 7 220
2020 AR-03 65 35 0 0 0 0 0 100 0 18
2020 AR-04 58 25 13 2 2 0 0 83 4 53
2020 AR-05 49 38 7 3 3 0 0 87 6 72
2020 AR-06 30 51 7 11 2 0 0 81 13 48
2020 AR-07 43 33 8 8 8 0 0 75 16 12
2019 AR 40 39 10 7 2 1 0 80 9 178
2019 AR-03 45 34 0 17 0 5 0 83 17 21
2019 AR-04 49 29 12 7 2 0 0 78 9 42
2019 AR-05 33 44 13 7 3 0 0 77 10 69
2019 AR-06 41 50 4 3 4 0 0 90 6 26
2019 AR-07 39 44 8 9 0 0 0 84 9 10
2018 AR 36 43 11 5 6 0 0 79 11 164
2018 AR-03 35 48 13 0 4 0 0 83 4 24
2018 AR-04 42 42 3 10 3 0 0 84 13 34
2018 AR-05 34 44 10 5 7 0 0 78 12 58
2018 AR-06 32 49 7 8 4 0 0 81 12 21
2017 AR 35 43 11 6 5 0 0 78 11 181
2017 AR-03 43 22 22 13 0 0 0 65 13 14
2017 AR-04 32 55 10 4 0 0 0 86 4 48
2017 AR-05 37 37 15 7 3 0 0 74 11 66
2017 AR-06 28 49 12 4 8 0 0 77 12 25
2014 AR 38 44 8 6 3 1 0 83 9 166
2014 AR-04 27 55 8 5 4 0 0 83 9 55
2014 AR-05 41 33 13 7 5 0 0 75 12 44
2014 AR-06 38 50 7 4 0 0 0 88 4 35

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 48 27 13 3 2 5 2 81 5 220
2020 AR-03 43 35 10 6 6 0 0 78 12 18
2020 AR-04 49 25 13 6 2 5 0 78 8 53
2020 AR-05 57 16 15 0 4 7 1 80 4 72
2020 AR-06 32 43 14 4 0 2 4 81 4 48
2020 AR-07 51 33 8 0 0 8 0 91 0 12

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 30 32 22 8 2 5 0 66 11 220
2020 AR-03 33 18 28 10 0 11 0 57 12 18
2020 AR-04 31 26 29 8 2 2 2 60 10 53
2020 AR-05 34 35 16 8 1 6 0 73 10 72
2020 AR-06 30 33 26 6 4 2 0 64 10 48
2020 AR-07 16 43 8 25 0 8 0 64 27 12

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 38 38 10 6 3 3 2 80 9 219
2020 AR-03 44 31 12 0 6 0 6 81 6 18
2020 AR-04 40 35 12 6 4 2 2 78 10 52
2020 AR-05 41 35 9 6 3 4 3 81 9 72
2020 AR-06 25 52 8 6 2 6 0 83 8 48
2020 AR-07 35 41 16 8 0 0 0 75 8 12

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 26 35 19 7 6 5 3 65 14 220
2020 AR-03 12 51 16 5 6 6 5 70 12 18
2020 AR-04 24 47 17 6 2 3 2 75 8 53
2020 AR-05 21 29 29 4 10 4 2 53 15 72
2020 AR-06 25 33 10 13 10 6 2 64 25 48
2020 AR-07 41 35 25 0 0 0 0 75 0 12
2019 AR 23 32 19 8 7 9 1 62 17 179
2019 AR-03 23 32 9 18 4 15 0 64 25 21
2019 AR-04 26 36 15 4 5 10 4 72 11 43
2019 AR-05 20 30 24 5 10 10 1 56 17 69
2019 AR-06 28 23 24 11 7 7 0 55 19 26
2019 AR-07 22 44 16 17 0 0 0 66 17 10
2018 AR 12 35 20 12 10 8 1 53 25 164
2018 AR-03 15 30 12 26 4 12 0 52 34 24
2018 AR-04 11 30 33 3 7 14 2 48 12 35
2018 AR-05 9 40 19 12 17 3 0 51 29 58
2018 AR-06 17 42 17 8 8 4 3 64 18 20
2017 AR 22 28 22 10 7 8 3 56 19 181
2017 AR-03 36 22 21 0 7 7 7 68 8 14
2017 AR-04 22 27 19 13 2 15 2 59 18 48
2017 AR-05 18 29 28 8 9 5 3 51 18 66
2017 AR-06 21 40 16 8 8 4 3 66 17 25
2014 AR 21 38 19 9 7 5 1 63 17 165
2014 AR-04 19 28 23 10 12 4 4 51 24 54
2014 AR-05 15 45 23 9 7 2 0 61 16 44
2014 AR-06 23 54 8 8 3 4 0 80 12 35

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 25 41 20 7 4 3 1 68 12 219
2020 AR-03 15 46 24 9 6 0 0 61 15 18
2020 AR-04 17 40 28 10 0 5 0 61 10 53
2020 AR-05 25 39 21 5 7 1 1 66 13 72
2020 AR-06 22 46 15 9 4 2 2 71 13 47
2020 AR-07 41 43 0 8 8 0 0 84 16 12
2019 AR 27 39 13 11 7 3 1 68 19 178
2019 AR-03 4 37 22 19 9 10 0 45 31 21
2019 AR-04 31 41 7 9 10 2 0 75 19 43
2019 AR-05 27 29 18 13 9 2 1 58 23 68
2019 AR-06 24 64 9 4 0 0 0 87 4 26
2019 AR-07 22 44 9 16 0 9 0 73 18 10
2018 AR 23 41 15 13 7 1 0 65 21 164
2018 AR-03 23 35 17 13 9 4 0 60 22 24
2018 AR-04 17 47 15 16 3 2 0 65 20 34
2018 AR-05 21 49 14 10 7 0 0 70 16 58
2018 AR-06 36 47 8 4 4 0 0 84 8 21
2017 AR 26 34 17 13 7 3 0 62 21 180
2017 AR-03 29 22 22 20 7 0 0 51 28 14
2017 AR-04 23 37 19 11 4 4 2 63 16 47
2017 AR-05 23 36 21 14 4 2 0 60 19 66
2017 AR-06 32 41 8 16 4 0 0 72 20 25
2014 AR 33 41 13 5 3 3 1 78 8 166
2014 AR-04 25 42 19 4 6 3 1 70 10 55
2014 AR-05 34 48 7 7 2 2 0 84 9 44
2014 AR-06 39 39 12 5 2 2 0 80 7 35

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 28 42 21 6 2 2 0 71 7 220
2020 AR-03 15 67 12 0 6 0 0 82 6 18
2020 AR-04 27 45 24 2 0 2 0 74 2 53
2020 AR-05 26 39 23 7 3 2 0 67 10 72
2020 AR-06 26 39 19 10 2 2 2 68 13 48
2020 AR-07 33 26 33 8 0 0 0 59 8 12
2019 AR 34 33 20 8 3 2 0 68 12 179
2019 AR-03 24 28 21 10 4 10 4 60 16 21
2019 AR-04 36 32 21 10 2 0 0 67 12 43
2019 AR-05 28 35 24 7 5 1 0 64 12 69
2019 AR-06 39 33 18 6 4 0 0 73 10 26
2019 AR-07 31 52 9 9 0 0 0 83 9 10
2018 AR 23 40 17 11 5 3 1 65 17 162
2018 AR-03 30 32 8 21 4 0 4 65 26 24
2018 AR-04 25 47 18 11 0 0 0 71 11 34
2018 AR-05 21 42 13 13 9 2 0 64 22 57
2018 AR-06 24 49 19 0 0 8 0 79 0 21

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 17 25 21 10 10 14 3 51 24 220
2020 AR-03 15 48 18 5 6 9 0 69 12 18
2020 AR-04 21 18 23 7 10 19 2 49 22 53
2020 AR-05 16 24 23 13 11 11 3 46 28 72
2020 AR-06 11 33 15 8 14 16 2 54 27 48
2020 AR-07 25 18 24 16 8 8 0 47 27 12
2019 AR 11 28 19 11 11 17 2 49 27 178
2019 AR-03 19 18 31 5 14 14 0 42 22 21
2019 AR-04 13 30 24 5 9 17 2 53 17 43
2019 AR-05 6 29 14 12 15 20 3 46 36 69
2019 AR-06 7 29 24 18 4 15 4 44 27 26
2018 AR 11 26 18 14 14 17 0 45 33 163
2018 AR-03 11 22 21 13 21 12 0 38 38 24
2018 AR-04 14 27 8 20 6 26 0 55 34 34
2018 AR-05 12 21 26 11 15 14 0 39 30 58
2018 AR-06 8 40 8 15 8 20 0 61 29 21
2017 AR 12 21 20 13 15 17 3 40 35 179
2017 AR-03 15 7 29 13 22 15 0 25 41 14
2017 AR-04 11 23 21 13 7 24 2 45 26 48
2017 AR-05 14 20 17 13 16 18 3 42 37 66
2017 AR-06 4 34 20 13 24 4 0 40 39 24
2014 AR 14 23 19 15 14 15 1 43 35 166
2014 AR-04 11 21 20 17 21 10 0 36 42 55
2014 AR-05 10 17 23 14 18 18 0 33 38 44
2014 AR-06 12 33 23 13 5 11 3 52 21 35

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 26 51 6 15 1 0 0 77 17 220
2020 AR-03 27 61 0 12 0 0 0 88 12 18
2020 AR-04 28 50 12 10 0 0 0 78 10 53
2020 AR-05 26 48 6 17 3 0 0 74 20 72
2020 AR-06 15 58 6 19 2 0 0 73 21 48
2020 AR-07 41 43 0 16 0 0 0 84 16 12

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 29 41 11 14 4 0 1 71 18 218
2020 AR-03 23 56 0 21 0 0 0 79 21 18
2020 AR-04 31 31 13 20 5 0 0 62 25 52
2020 AR-05 27 52 9 8 4 0 1 79 12 72
2020 AR-06 24 38 13 17 6 0 2 63 24 47
2020 AR-07 49 0 43 0 8 0 0 49 8 12
2019 AR 37 40 5 11 7 0 0 76 18 178
2019 AR-03 40 32 15 14 0 0 0 71 14 21
2019 AR-04 51 37 2 4 6 0 0 87 10 43
2019 AR-05 30 36 7 16 11 0 0 66 27 68
2019 AR-06 32 51 0 14 3 0 0 83 17 26
2019 AR-07 30 44 9 9 9 0 0 74 17 10
2017 AR 26 34 9 16 14 1 1 62 30 181
2017 AR-03 22 22 27 22 7 0 0 44 29 14
2017 AR-04 31 37 6 11 15 0 0 68 25 48
2017 AR-05 18 41 6 23 11 2 0 60 35 66
2017 AR-06 27 36 8 12 17 0 0 63 28 25
2014 AR 24 47 7 9 11 2 0 72 21 166
2014 AR-04 17 59 5 11 8 0 0 76 18 55
2014 AR-05 14 50 8 16 12 0 0 63 28 44
2014 AR-06 30 32 7 5 24 2 0 63 29 35

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 39 41 9 7 2 0 1 81 9 220
2020 AR-03 40 37 0 18 0 5 0 82 18 18
2020 AR-04 34 45 11 7 2 0 0 79 9 53
2020 AR-05 40 40 8 9 1 0 1 82 10 72
2020 AR-06 38 44 10 4 4 0 0 82 8 48
2020 AR-07 33 35 25 8 0 0 0 67 8 12
2019 AR 45 35 11 4 4 0 0 81 8 177
2019 AR-03 46 36 13 5 0 0 0 82 5 21
2019 AR-04 40 42 4 10 5 0 0 81 15 42
2019 AR-05 48 27 16 1 8 0 0 75 9 69
2019 AR-06 37 48 15 0 0 0 0 85 0 25
2019 AR-07 34 66 0 0 0 0 0 100 0 10
2017 AR 38 41 13 5 3 0 0 79 8 181
2017 AR-03 44 42 0 7 7 0 0 85 15 14
2017 AR-04 35 42 15 4 4 0 0 77 8 48
2017 AR-05 34 46 12 6 2 0 0 81 7 66
2017 AR-06 49 35 12 3 0 0 0 84 3 25
2014 AR 38 43 9 4 4 1 0 83 8 166
2014 AR-04 35 43 8 9 6 0 0 78 14 55
2014 AR-05 40 44 10 2 5 0 0 84 7 44
2014 AR-06 33 54 4 3 6 0 0 86 9 35

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 69 22 4 2 2 1 0 91 5 220
2020 AR-03 78 16 0 0 0 6 0 100 0 18
2020 AR-04 67 26 2 2 2 0 0 93 5 53
2020 AR-05 78 12 5 3 3 0 0 90 5 72
2020 AR-06 50 41 4 2 2 0 0 92 4 48
2020 AR-07 67 16 8 0 0 8 0 91 0 12
2017 AR 57 20 7 6 6 2 2 80 13 180
2017 AR-03 58 29 0 6 7 0 0 87 13 14
2017 AR-04 59 21 4 4 4 2 4 86 9 48
2017 AR-05 63 18 4 6 6 2 2 83 12 66
2017 AR-06 45 26 17 12 0 0 0 71 12 24
2014 AR 61 24 5 3 3 2 2 89 6 166
2014 AR-04 63 27 4 2 4 0 0 90 6 55
2014 AR-05 63 25 2 2 2 0 5 93 5 44
2014 AR-06 50 30 9 2 3 3 2 85 6 35

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 37 27 13 9 5 4 4 71 15 220
2020 AR-03 47 28 6 15 0 5 0 78 16 18
2020 AR-04 37 29 11 7 8 8 0 72 16 53
2020 AR-05 35 30 13 7 4 5 6 73 13 72
2020 AR-06 43 27 11 14 2 0 4 72 17 48
2020 AR-07 18 33 25 16 8 0 0 51 25 12
2019 AR 44 25 11 6 4 8 2 76 11 179
2019 AR-03 64 32 0 0 0 4 0 100 0 21
2019 AR-04 55 14 12 7 2 9 0 76 10 43
2019 AR-05 35 28 10 9 4 10 4 73 15 69
2019 AR-06 50 18 16 0 7 6 4 75 8 26
2019 AR-07 22 39 21 17 0 0 0 62 17 10

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 14 86 220
2020 AR-04 11 89 53
2020 AR-05 15 85 72
2020 AR-06 22 78 48
2020 AR-07 0 100 12
2019 AR 16 84 178
2019 AR-05 21 79 69
2018 AR 15 85 165
2018 AR-03 24 76 24
2018 AR-04 14 86 35
2018 AR-05 17 83 59

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 48 52 31
2020 AR-05 55 45 11
2020 AR-06 53 47 11
2019 AR 55 45 28
2019 AR-05 45 55 14
2018 AR 27 73 24

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 68 32 31
2020 AR-06 56 44 11
2019 AR 62 38 28
2018 AR 76 24 24

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 0 100 31
2020 AR-05 0 100 11
2020 AR-06 0 100 11
2019 AR 0 100 28
2019 AR-05 0 100 14

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AR 22 78 24

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 0 100 31
2020 AR-05 0 100 11
2020 AR-06 0 100 11

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AR 0 100 24

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 48 52 31
2020 AR-05 45 55 11
2020 AR-06 54 46 11
2019 AR 40 60 28
2019 AR-05 52 48 14
2018 AR 42 58 23

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 25 75 31
2019 AR 48 52 28
2018 AR 21 79 23

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 59 41 31
2020 AR-06 47 53 11
2019 AR 63 37 28
2018 AR 47 53 23

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 45 55 31
2020 AR-05 55 45 11
2019 AR 42 58 28
2019 AR-05 48 52 14
2018 AR 35 65 23

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 45 55 31
2019 AR 42 58 28
2019 AR-05 55 45 14
2018 AR 41 59 23

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 59 41 31
2020 AR-06 56 44 11
2019 AR 53 47 28
2019 AR-05 48 52 14
2018 AR 41 59 23

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 38 62 31
2019 AR 30 70 28
2018 AR 25 75 23

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 0 100 31
2020 AR-05 0 100 11
2020 AR-06 0 100 11
2019 AR 0 100 28
2019 AR-05 0 100 14
2018 AR 0 100 23

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 27 73 31
2020 AR-05 47 53 11

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 59 41 31
2020 AR-06 56 44 11
2019 AR 52 48 28
2018 AR 42 58 23

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 26 74 31
2018 AR 25 75 23

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 25 75 31

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 61 39 31
2020 AR-06 54 46 11
2019 AR 59 41 27
2018 AR 40 60 24

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 38 62 31
2019 AR 51 49 27
2019 AR-05 62 38 14
2018 AR 20 80 24

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AR 19 81 27

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 22 78 31
2019 AR 25 75 27

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AR 0 100 24

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AR 0 100 24

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 15 85 31
2019 AR 19 81 27

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 23 77 31
2019 AR 21 79 27
2018 AR 42 58 24

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AR 27 73 24

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AR 35 65 24

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AR 0 100 24

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AR 35 65 24

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 13 19 24 5 5 25 9 48 16 219
2020 AR-03 6 6 22 0 6 44 16 29 15 18
2020 AR-04 15 14 32 4 0 28 7 46 5 52
2020 AR-05 11 21 20 5 8 28 5 49 21 72
2020 AR-06 9 21 27 8 4 21 10 44 17 48
2020 AR-07 18 33 24 16 8 0 0 51 25 12
2019 AR 17 12 20 8 6 30 6 46 23 177
2019 AR-03 5 9 24 13 9 29 12 23 36 21
2019 AR-04 23 6 19 7 2 39 3 51 16 42
2019 AR-05 16 11 22 10 9 25 8 40 28 69
2019 AR-06 11 22 16 11 6 28 7 50 26 25
2019 AR-07 22 36 16 0 0 26 0 78 0 10
2018 AR 13 9 25 5 8 35 5 37 22 165
2018 AR-03 7 17 29 9 4 35 0 36 20 24
2018 AR-04 18 7 23 0 5 48 0 47 9 35
2018 AR-05 14 3 27 5 13 33 5 28 29 58
2018 AR-06 20 16 8 16 4 23 12 56 31 21
2017 AR 14 14 17 9 5 34 7 48 23 180
2017 AR-03 37 0 13 14 7 29 0 51 30 14
2017 AR-04 8 12 19 7 0 52 2 45 14 48
2017 AR-05 16 16 17 6 8 29 8 51 23 65
2017 AR-06 0 25 16 12 8 31 8 41 33 25
2014 AR 12 18 24 3 5 34 4 49 13 166
2014 AR-04 7 11 26 4 6 42 4 34 18 55
2014 AR-05 6 14 27 7 5 36 5 34 21 44
2014 AR-06 15 29 16 0 5 28 6 67 8 35

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 30 30 18 8 5 8 1 66 14 217
2020 AR-03 27 43 18 0 6 7 0 75 6 18
2020 AR-04 34 34 14 6 0 9 4 78 6 51
2020 AR-05 31 24 20 7 8 10 0 61 17 72
2020 AR-06 24 30 24 12 6 2 2 56 19 47
2020 AR-07 18 41 25 16 0 0 0 59 16 12
2019 AR 32 30 20 6 4 8 1 67 11 178
2019 AR-03 30 17 29 5 4 10 5 55 11 20
2019 AR-04 37 29 19 4 5 7 0 70 10 43
2019 AR-05 29 29 23 5 6 9 0 63 12 69
2019 AR-06 30 39 11 11 0 9 0 77 12 26
2019 AR-07 22 44 9 9 9 8 0 72 19 10
2018 AR 24 31 16 11 6 11 1 62 19 165
2018 AR-03 20 19 21 13 9 19 0 48 26 24
2018 AR-04 30 35 17 5 0 12 0 75 5 35
2018 AR-05 21 31 17 13 10 8 0 57 25 58
2018 AR-06 32 39 0 20 0 8 0 78 22 21
2017 AR 25 36 16 8 5 9 1 68 14 181
2017 AR-03 37 15 21 7 7 14 0 60 17 14
2017 AR-04 23 40 18 2 0 16 0 76 3 48
2017 AR-05 25 38 14 8 6 8 2 70 15 66
2017 AR-06 19 41 16 16 8 0 0 60 24 25
2014 AR 22 35 18 7 2 15 1 68 11 166
2014 AR-04 17 33 21 8 2 19 0 62 12 55
2014 AR-05 16 34 23 10 2 14 0 59 14 44
2014 AR-06 29 35 11 2 3 18 3 80 7 35

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 8 92 219
2020 AR-05 10 90 72
2020 AR-06 13 87 47
2020 AR-07 0 100 12
2019 AR 7 93 179
2019 AR-03 21 79 21
2018 AR 6 94 165
2018 AR-04 0 100 35
2018 AR-05 10 90 58
2018 AR-06 0 100 21

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AR 54 46 11

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AR 0 100 12

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 0 100 17
2019 AR 0 100 12
2018 AR 0 100 11

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AR 0 100 12

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 30 70 17

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 35 65 17

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 30 70 17
2019 AR 0 100 12
2018 AR 0 100 11

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AR 0 100 12
2018 AR 0 100 11

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 42 58 17
2018 AR 42 58 11

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AR 0 100 12

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 0 100 17
2019 AR 0 100 12
2018 AR 0 100 11

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 0 100 17
2019 AR 0 100 12
2018 AR 0 100 11

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AR 0 100 11

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 0 100 17
2019 AR 0 100 12
2018 AR 0 100 11

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 36 64 17
2019 AR 54 46 12

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AR 0 100 11

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AR 0 100 11

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AR 0 100 12
2018 AR 0 100 11

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AR 0 100 12

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 58 42 17
2018 AR 51 49 11

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AR 0 100 11

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AR 0 100 11

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AR 0 100 11

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AR 0 100 12
2018 AR 0 100 11

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AR 0 100 12

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AR 54 46 12

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AR 42 58 12

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AR 0 100 12
2018 AR 0 100 11

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AR 61 39 11

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AR 0 100 12

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 14 17 21 4 4 34 7 52 13 218
2020 AR-03 0 18 10 0 6 54 12 52 17 18
2020 AR-04 13 16 25 2 2 38 4 50 7 53
2020 AR-05 9 21 20 4 6 31 8 50 17 71
2020 AR-06 14 16 29 4 4 27 6 44 13 47
2020 AR-07 26 16 16 16 0 25 0 57 22 12
2019 AR 17 11 26 4 2 36 4 45 11 177
2019 AR-03 5 14 27 5 4 40 5 34 16 21
2019 AR-04 22 6 20 5 2 41 3 51 13 43
2019 AR-05 11 10 32 4 4 33 6 36 11 68
2019 AR-06 24 9 23 7 0 33 4 52 11 26
2018 AR 15 11 21 2 4 39 7 49 12 166
2018 AR-03 11 25 12 0 4 43 4 69 8 24
2018 AR-04 20 2 22 0 2 54 0 48 4 35
2018 AR-05 16 5 29 2 8 34 6 34 16 59
2018 AR-06 20 28 8 0 0 35 8 86 0 21
2017 AR 16 13 17 4 2 42 5 57 10 181
2017 AR-03 29 7 15 0 14 35 0 56 22 14
2017 AR-04 10 15 18 2 0 52 2 55 5 48
2017 AR-05 16 11 18 4 2 45 4 52 12 66
2017 AR-06 12 17 16 8 0 44 4 54 15 25
2014 AR 16 15 22 2 4 36 6 52 11 166
2014 AR-04 11 14 28 2 4 34 6 43 10 55
2014 AR-05 10 18 19 2 5 40 5 52 13 44
2014 AR-06 18 11 20 2 6 37 6 51 15 35

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 29 31 20 5 2 12 1 69 8 218
2020 AR-03 27 27 16 6 6 12 6 66 14 18
2020 AR-04 27 36 18 2 2 13 2 74 5 52
2020 AR-05 27 31 19 5 3 14 1 68 9 72
2020 AR-06 28 26 31 6 0 9 0 59 7 47
2020 AR-07 26 41 16 16 0 0 0 67 16 12
2019 AR 32 29 19 4 3 12 1 70 8 178
2019 AR-03 28 9 22 15 4 18 5 47 24 21
2019 AR-04 40 24 18 2 5 10 0 72 8 43
2019 AR-05 29 39 20 0 4 7 0 74 5 69
2019 AR-06 30 29 14 11 0 17 0 70 13 26
2018 AR 24 36 16 2 3 19 1 74 6 166
2018 AR-03 28 42 4 0 4 21 0 89 5 24
2018 AR-04 28 33 13 0 0 26 0 83 0 35
2018 AR-05 24 31 24 5 5 11 0 61 11 59
2018 AR-06 28 49 4 0 0 19 0 95 0 21
2017 AR 30 28 17 3 1 19 1 73 6 180
2017 AR-03 37 21 21 7 7 7 0 62 15 14
2017 AR-04 27 32 10 0 0 31 0 85 0 48
2017 AR-05 30 27 23 4 2 14 0 67 7 66
2017 AR-06 24 42 13 4 0 17 0 80 5 24
2014 AR 26 31 17 4 3 18 1 69 9 166
2014 AR-04 13 28 31 4 6 16 2 50 12 55
2014 AR-05 23 32 17 7 0 21 0 70 9 44
2014 AR-06 35 29 11 6 3 17 0 76 11 35

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 10 90 218
2020 AR-03 6 94 18
2020 AR-04 6 94 52
2020 AR-05 10 90 72
2020 AR-06 13 87 47
2020 AR-07 8 92 12

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 12 88 218
2020 AR-03 12 88 18
2020 AR-04 8 92 52
2020 AR-05 10 90 72
2020 AR-06 15 85 47
2020 AR-07 16 84 12
2019 AR 17 83 178
2019 AR-03 24 76 21
2019 AR-04 13 87 43
2019 AR-05 17 83 69
2019 AR-06 13 87 25
2019 AR-07 22 78 10
2017 AR 11 89 178
2017 AR-04 10 90 48
2017 AR-05 15 85 65
2014 AR 12 88 166
2014 AR-04 14 86 55
2014 AR-05 12 88 44

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 33 67 26

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 66 34 26
2019 AR 74 26 29
2019 AR-05 62 38 12
2017 AR 63 37 20
2017 AR-05 70 30 10
2014 AR 68 32 18

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 35 31 11 16 0 7 0 70 17 17
2019 AR 45 33 13 9 0 0 0 79 9 22
2017 AR 53 24 15 8 0 0 0 77 8 13
2014 AR 26 15 15 13 6 24 0 55 25 12

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 47 30 10 6 2 1 4 81 9 217
2020 AR-03 46 37 6 12 0 0 0 82 12 18
2020 AR-04 36 30 17 6 2 4 4 73 9 52
2020 AR-05 50 29 9 7 3 0 3 81 10 72
2020 AR-06 47 32 9 6 2 0 4 82 8 47
2020 AR-07 59 33 8 0 0 0 0 92 0 12
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 34 37 13 10 6 1 0 71 16 218
2020 AR-03 43 39 12 0 0 7 0 87 0 18
2020 AR-04 34 44 13 6 4 0 0 78 10 53
2020 AR-05 32 37 15 9 7 0 0 69 16 70
2020 AR-06 30 29 15 18 8 0 0 59 27 48
2020 AR-07 35 25 8 25 8 0 0 59 33 12

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 35 44 12 7 1 0 0 79 9 220
2020 AR-03 44 44 6 6 0 0 0 88 6 18
2020 AR-04 32 40 17 9 2 0 0 72 11 53
2020 AR-05 36 48 7 8 1 0 0 83 10 72
2020 AR-06 32 44 16 6 2 0 0 76 8 48
2020 AR-07 33 43 24 0 0 0 0 76 0 12

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 34 43 15 5 3 0 0 78 8 217
2020 AR-03 33 44 23 0 0 0 0 77 0 18
2020 AR-04 25 49 15 7 4 0 0 74 11 52
2020 AR-05 37 43 11 6 3 0 0 80 8 71
2020 AR-06 31 45 15 6 4 0 0 75 10 47
2020 AR-07 33 26 41 0 0 0 0 59 0 12

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 29 43 21 5 2 0 0 72 8 217
2020 AR-03 30 41 29 0 0 0 0 71 0 17
2020 AR-04 21 48 21 10 0 0 0 69 10 52
2020 AR-05 29 45 18 4 4 0 0 74 8 72
2020 AR-06 30 39 20 6 4 0 0 69 11 48
2020 AR-07 18 29 44 0 0 0 9 51 0 11

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 39 41 13 4 2 1 0 80 6 216
2020 AR-03 62 25 13 0 0 0 0 87 0 17
2020 AR-04 33 41 19 3 2 2 0 75 5 53
2020 AR-05 39 44 10 5 3 0 0 83 7 70
2020 AR-06 33 44 13 6 2 2 0 79 8 47
2020 AR-07 25 51 16 8 0 0 0 75 8 12

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 60 23 6 0 1 6 4 92 1 219
2020 AR-03 72 17 0 0 0 10 0 100 0 18
2020 AR-04 54 24 10 0 0 9 4 89 0 52
2020 AR-05 54 26 3 1 1 9 4 93 3 72
2020 AR-06 63 27 6 0 0 0 4 94 0 48
2020 AR-07 75 8 16 0 0 0 0 84 0 12

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 47 40 7 3 1 2 0 89 4 219
2020 AR-03 56 38 6 0 0 0 0 94 0 18
2020 AR-04 36 48 8 3 2 2 0 86 5 53
2020 AR-05 44 42 8 1 1 3 0 89 3 72
2020 AR-06 51 33 8 4 0 4 0 87 4 48
2020 AR-07 53 38 9 0 0 0 0 91 0 11

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 48 32 8 7 5 0 0 80 12 216
2020 AR-03 55 29 6 10 0 0 0 84 10 18
2020 AR-04 34 37 12 5 12 0 0 71 18 53
2020 AR-05 55 31 3 7 4 0 0 86 11 71
2020 AR-06 42 28 14 11 4 2 0 71 15 46
2020 AR-07 56 36 9 0 0 0 0 91 0 11

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 48 35 10 5 1 0 0 83 7 219
2020 AR-03 67 23 10 0 0 0 0 90 0 18
2020 AR-04 38 40 15 7 0 0 0 78 7 53
2020 AR-05 49 39 4 4 3 0 0 89 7 72
2020 AR-06 41 35 15 8 2 0 0 75 10 48
2020 AR-07 45 38 18 0 0 0 0 82 0 11

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 100 0 69
2020 AR-05 100 0 16
2020 AR-06 100 0 35

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 15 40 17 15 13 0 0 56 28 69
2020 AR-05 31 40 10 5 14 0 0 71 19 16
2020 AR-06 8 47 17 14 14 0 0 55 28 35

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 36 47 12 4 1 1 0 83 4 219
2020 AR-03 43 39 12 0 0 7 0 87 0 18
2020 AR-04 37 48 10 2 2 2 0 86 4 53
2020 AR-05 30 52 11 6 1 0 0 82 7 71
2020 AR-06 39 40 19 2 0 0 0 79 2 48
2020 AR-07 43 33 16 8 0 0 0 75 8 12
2019 AR 33 45 14 5 2 1 0 79 7 178
2019 AR-03 15 42 24 9 0 11 0 63 10 20
2019 AR-04 44 36 9 9 2 0 0 80 11 43
2019 AR-05 29 49 16 5 1 0 0 77 7 69
2019 AR-06 38 48 10 0 4 0 0 86 4 26
2019 AR-07 31 44 25 0 0 0 0 75 0 10
2018 AR 27 47 14 6 4 2 0 75 10 164
2018 AR-03 28 34 21 12 4 0 0 62 17 24
2018 AR-04 39 40 12 6 0 3 0 82 6 35
2018 AR-05 21 54 11 8 5 2 0 76 13 59
2018 AR-06 42 45 8 0 0 4 0 91 0 20
2017 AR 20 41 23 7 7 3 0 62 15 181
2017 AR-03 7 58 22 7 6 0 0 65 13 14
2017 AR-04 17 40 29 4 8 2 0 58 12 48
2017 AR-05 22 34 31 8 3 3 0 57 12 66
2017 AR-06 24 48 12 8 8 0 0 72 16 25

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 36 30 12 12 9 0 0 66 22 218
2020 AR-03 34 35 6 16 9 0 0 69 26 18
2020 AR-04 22 37 12 11 18 0 0 59 29 52
2020 AR-05 50 20 10 13 7 0 0 70 20 71
2020 AR-06 25 40 10 12 11 0 2 67 23 48
2020 AR-07 43 16 33 8 0 0 0 59 8 12

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 42 29 15 5 6 2 1 74 11 217
2020 AR-03 44 40 12 5 0 0 0 84 5 18
2020 AR-04 31 39 18 3 6 2 2 72 10 53
2020 AR-05 53 21 10 9 6 1 0 75 15 70
2020 AR-06 35 29 15 2 10 7 2 70 14 47
2020 AR-07 43 33 25 0 0 0 0 75 0 12

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 29 32 18 13 6 2 0 62 20 219
2020 AR-03 40 38 5 12 6 0 0 78 18 18
2020 AR-04 34 28 22 9 3 3 0 64 13 53
2020 AR-05 26 38 16 12 8 0 0 65 20 71
2020 AR-06 20 27 19 23 8 4 0 48 33 48
2020 AR-07 35 33 16 16 0 0 0 67 16 12
2019 AR 26 34 14 18 6 1 0 61 24 178
2019 AR-03 29 30 10 23 4 5 0 61 28 21
2019 AR-04 35 30 21 10 5 0 0 64 15 42
2019 AR-05 24 34 19 18 6 0 0 57 24 69
2019 AR-06 16 39 4 32 9 0 0 55 42 26
2019 AR-07 17 58 0 9 9 8 0 81 19 10
2018 AR 18 35 22 17 8 0 0 54 24 165
2018 AR-03 24 38 12 17 9 0 0 62 26 24
2018 AR-04 23 44 19 6 8 0 0 67 14 35
2018 AR-05 15 35 22 18 10 0 0 50 28 59
2018 AR-06 20 28 24 23 4 0 0 49 27 21
2017 AR 14 40 14 16 14 3 0 56 30 181
2017 AR-03 7 44 15 14 13 7 0 55 29 14
2017 AR-04 15 46 14 15 10 0 0 61 25 48
2017 AR-05 12 43 15 15 10 5 0 58 27 66
2017 AR-06 16 37 7 20 20 0 0 53 40 25

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 24 49 9 11 4 1 1 75 16 69
2020 AR-05 19 76 0 5 0 0 0 95 5 16
2020 AR-06 20 43 12 17 6 3 0 65 24 35
2019 AR 12 43 18 18 2 4 2 59 22 40
2019 AR-05 18 30 8 28 0 16 0 57 34 10
2019 AR-06 13 50 21 5 5 0 5 67 11 18

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 30 32 19 10 7 0 1 63 17 220
2020 AR-03 50 26 23 0 0 0 0 77 0 18
2020 AR-04 36 26 7 24 7 0 0 62 30 53
2020 AR-05 23 43 22 6 4 0 1 67 10 72
2020 AR-06 25 28 26 7 11 2 2 55 18 48
2020 AR-07 25 33 18 8 16 0 0 57 25 12

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 38 24 22 9 6 0 0 62 16 218
2020 AR-03 23 38 33 0 6 0 0 61 6 18
2020 AR-04 36 26 28 9 2 0 0 61 11 53
2020 AR-05 44 23 14 13 5 0 1 68 18 71
2020 AR-06 38 21 22 9 10 0 0 59 19 48
2020 AR-07 53 9 29 9 0 0 0 62 9 11
2019 AR 31 26 20 12 11 0 1 57 23 179
2019 AR-03 9 40 20 15 13 0 3 50 29 21
2019 AR-04 37 27 17 12 7 0 0 65 19 43
2019 AR-05 30 22 22 14 12 0 0 52 26 69
2019 AR-06 30 24 14 10 18 0 4 56 29 26
2019 AR-07 47 44 9 0 0 0 0 91 0 10
2018 AR 21 27 21 13 15 1 1 50 29 164
2018 AR-03 19 16 22 22 21 0 0 35 43 23
2018 AR-04 34 20 22 8 9 3 5 59 18 35
2018 AR-05 16 32 20 14 16 0 2 49 31 59
2018 AR-06 16 38 17 21 8 0 0 54 29 20
2017 AR 22 31 18 12 14 1 1 55 27 180
2017 AR-03 36 22 21 0 22 0 0 58 22 14
2017 AR-04 17 41 15 10 11 2 4 61 22 48
2017 AR-05 17 32 29 14 8 0 0 49 22 65
2017 AR-06 24 40 4 8 23 0 0 65 31 25

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 13 21 29 21 16 0 0 34 37 219
2020 AR-03 15 16 35 24 9 0 0 31 33 18
2020 AR-04 15 22 33 19 12 0 0 37 30 53
2020 AR-05 12 20 29 21 19 0 0 32 39 71
2020 AR-06 11 19 26 27 18 0 0 29 45 48
2020 AR-07 16 8 41 10 24 0 0 25 35 12
2019 AR 18 24 24 21 12 0 0 42 33 179
2019 AR-03 10 30 23 25 9 0 3 41 35 21
2019 AR-04 12 28 25 23 12 0 0 40 35 43
2019 AR-05 22 23 25 19 12 0 0 45 31 69
2019 AR-06 20 16 14 35 14 0 0 36 49 26
2019 AR-07 31 8 36 9 17 0 0 38 26 10
2018 AR 10 23 22 25 17 2 0 34 43 166
2018 AR-03 8 30 25 24 12 0 0 38 37 24
2018 AR-04 8 21 29 23 17 3 0 29 41 35
2018 AR-05 11 21 26 26 16 0 0 32 42 59
2018 AR-06 16 24 11 40 8 0 0 41 48 21
2017 AR 12 24 24 22 17 0 2 36 39 180
2017 AR-03 21 15 22 29 13 0 0 36 42 14
2017 AR-04 10 19 35 19 17 0 0 29 36 48
2017 AR-05 11 29 22 23 14 0 2 40 38 65
2017 AR-06 8 32 20 17 24 0 0 39 41 25

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 20 24 27 18 10 0 0 45 28 220
2020 AR-03 15 37 18 29 0 0 0 52 29 18
2020 AR-04 24 23 32 16 5 0 0 46 22 53
2020 AR-05 18 27 25 17 12 0 1 46 29 72
2020 AR-06 15 25 25 18 16 0 0 40 34 48
2020 AR-07 25 0 43 16 16 0 0 25 33 12
2019 AR 20 28 24 15 12 0 1 48 27 178
2019 AR-03 24 24 24 9 17 0 3 49 26 21
2019 AR-04 19 27 24 20 10 0 0 47 29 43
2019 AR-05 20 30 23 14 11 0 1 51 26 69
2019 AR-06 20 30 16 14 19 0 0 51 33 26
2018 AR 11 32 24 18 14 1 0 44 32 165
2018 AR-03 16 35 16 12 21 0 0 51 33 24
2018 AR-04 10 32 16 28 11 3 0 43 40 35
2018 AR-05 10 26 34 14 17 0 0 36 30 58
2018 AR-06 20 28 19 20 12 0 0 49 32 21
2017 AR 14 24 30 15 13 1 3 40 29 181
2017 AR-03 29 29 15 7 21 0 0 58 28 14
2017 AR-04 12 22 28 23 12 0 2 35 36 48
2017 AR-05 12 25 35 15 9 0 3 39 25 66
2017 AR-06 8 33 40 8 12 0 0 40 20 25

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 17 21 27 14 19 0 0 39 34 219
2020 AR-03 15 39 18 0 29 0 0 54 29 18
2020 AR-04 25 26 29 12 6 0 2 51 19 53
2020 AR-05 12 20 27 21 18 1 0 32 40 72
2020 AR-06 11 15 28 14 32 0 0 26 46 47
2020 AR-07 25 0 41 8 26 0 0 25 35 12
2019 AR 19 20 22 17 19 0 2 40 38 179
2019 AR-03 29 14 31 13 14 0 0 43 26 21
2019 AR-04 17 24 18 26 16 0 0 40 42 43
2019 AR-05 21 13 28 16 20 0 3 35 36 69
2019 AR-06 9 20 16 19 32 0 4 30 53 26
2019 AR-07 25 31 13 13 17 0 0 56 31 10
2018 AR 8 21 27 29 14 2 0 29 43 164
2018 AR-03 8 28 30 18 16 0 0 36 34 24
2018 AR-04 7 14 40 27 6 6 0 22 35 34
2018 AR-05 10 24 20 28 18 0 0 34 46 59
2018 AR-06 0 24 35 20 20 0 0 24 40 21
2017 AR 11 22 29 14 19 1 4 35 35 181
2017 AR-03 21 29 0 22 28 0 0 50 50 14
2017 AR-04 4 21 36 16 19 0 4 26 36 48
2017 AR-05 14 21 32 14 17 0 3 35 31 66
2017 AR-06 4 36 33 7 20 0 0 40 27 25

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 32 28 18 11 10 0 1 61 21 217
2020 AR-03 33 33 22 12 0 0 0 65 12 18
2020 AR-04 39 29 19 5 6 0 2 69 11 53
2020 AR-05 31 34 16 9 9 0 0 65 19 71
2020 AR-06 24 20 15 24 17 0 0 44 41 47
2020 AR-07 25 16 35 0 24 0 0 41 24 12
2019 AR 42 23 18 9 6 0 2 66 16 179
2019 AR-03 44 30 15 4 4 0 3 77 8 21
2019 AR-04 37 27 17 5 9 0 5 67 15 43
2019 AR-05 40 24 20 11 5 0 0 64 17 69
2019 AR-06 42 18 20 17 4 0 0 59 21 26
2019 AR-07 30 22 22 9 9 0 9 57 19 10
2018 AR 30 27 18 10 6 1 7 63 18 166
2018 AR-03 26 40 8 4 12 0 9 73 18 24
2018 AR-04 34 19 24 2 12 3 6 59 15 35
2018 AR-05 35 27 15 17 2 0 5 66 19 59
2018 AR-06 28 31 28 8 4 0 0 60 12 21
2017 AR 32 26 16 9 8 1 7 64 19 180
2017 AR-03 50 22 0 0 22 0 6 76 24 14
2017 AR-04 27 29 14 13 9 0 9 61 23 48
2017 AR-05 32 27 20 10 8 1 2 61 18 65
2017 AR-06 28 32 24 12 0 0 3 62 13 25

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 20 25 28 14 13 0 0 45 27 218
2020 AR-03 10 33 28 18 10 0 0 43 29 18
2020 AR-04 31 19 21 17 12 0 0 50 29 52
2020 AR-05 17 30 29 9 14 0 0 48 23 71
2020 AR-06 17 22 31 16 14 0 0 39 30 48
2020 AR-07 25 25 26 0 24 0 0 49 24 12
2019 AR 31 24 26 12 7 0 0 55 19 179
2019 AR-03 38 25 18 8 9 0 3 65 17 21
2019 AR-04 30 32 17 13 7 0 0 62 21 43
2019 AR-05 28 25 28 15 5 0 0 53 20 69
2019 AR-06 27 20 32 7 14 0 0 47 21 26
2019 AR-07 31 9 52 9 0 0 0 39 9 10
2018 AR 27 28 23 11 9 2 0 56 21 165
2018 AR-03 27 41 20 0 12 0 0 67 12 24
2018 AR-04 26 22 27 11 8 6 0 51 21 35
2018 AR-05 22 31 21 17 9 0 0 53 26 59
2018 AR-06 27 20 36 8 8 0 0 47 16 21
2017 AR 23 31 27 12 6 1 1 54 18 178
2017 AR-03 21 51 7 13 7 0 0 72 20 14
2017 AR-04 15 28 32 16 8 0 0 43 25 47
2017 AR-05 22 32 28 13 5 0 0 55 18 64
2017 AR-06 19 32 37 8 4 0 0 51 12 25

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 26 27 20 14 7 0 5 56 22 220
2020 AR-03 15 33 23 0 6 0 22 62 8 18
2020 AR-04 32 21 18 15 11 0 2 55 27 53
2020 AR-05 28 32 20 14 5 0 1 61 19 72
2020 AR-06 21 28 20 17 6 0 9 53 25 48
2020 AR-07 18 25 25 24 8 0 0 43 33 12

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 22 31 28 16 3 0 0 53 19 219
2020 AR-03 18 33 34 15 0 0 0 51 15 18
2020 AR-04 24 33 29 12 2 0 0 58 13 53
2020 AR-05 25 33 24 17 2 0 0 57 19 71
2020 AR-06 19 23 35 18 4 0 0 42 23 48
2020 AR-07 8 26 33 16 8 0 8 38 27 12
2019 AR 14 34 28 15 9 0 1 48 24 177
2019 AR-03 9 38 27 8 19 0 0 46 27 21
2019 AR-04 18 34 21 17 10 0 0 52 27 43
2019 AR-05 12 30 31 21 5 0 1 42 26 68
2019 AR-06 0 41 33 13 13 0 0 41 26 25
2019 AR-07 38 22 31 0 9 0 0 61 9 10
2018 AR 12 27 30 24 6 1 0 39 31 164
2018 AR-03 7 33 31 25 4 0 0 40 30 24
2018 AR-04 16 23 31 27 0 3 0 40 28 35
2018 AR-05 15 23 25 30 8 0 0 37 38 58
2018 AR-06 4 40 28 23 4 0 0 45 27 21
2017 AR 19 29 24 17 9 2 1 49 27 179
2017 AR-03 15 36 22 13 14 0 0 50 28 14
2017 AR-04 15 34 22 19 8 2 0 50 27 48
2017 AR-05 19 28 25 14 12 0 2 48 27 64
2017 AR-06 16 32 31 21 0 0 0 48 21 25

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 17 33 26 17 6 0 0 50 23 218
2020 AR-03 18 36 16 24 6 0 0 54 30 18
2020 AR-04 22 29 30 19 2 0 0 50 20 53
2020 AR-05 12 37 33 17 2 0 0 49 19 70
2020 AR-06 11 35 27 14 13 0 0 46 27 48
2020 AR-07 25 16 10 33 16 0 0 41 49 12
2019 AR 16 29 28 17 9 0 1 45 27 175
2019 AR-03 15 28 27 9 22 0 0 43 30 21
2019 AR-04 20 26 33 12 9 0 0 47 21 43
2019 AR-05 13 31 25 20 9 0 1 45 30 67
2019 AR-06 7 31 23 33 6 0 0 38 39 24
2019 AR-07 25 36 31 0 9 0 0 61 9 10
2018 AR 11 32 24 19 14 1 0 43 33 164
2018 AR-03 11 31 25 21 12 0 0 42 33 24
2018 AR-04 14 24 19 33 7 3 0 39 41 35
2018 AR-05 9 32 17 19 23 0 0 40 42 58
2018 AR-06 7 37 32 16 8 0 0 43 24 21
2017 AR 13 29 23 21 13 1 2 42 34 179
2017 AR-03 15 21 29 22 13 0 0 36 35 14
2017 AR-04 10 29 32 18 10 0 0 39 29 48
2017 AR-05 12 32 19 28 8 0 2 45 36 64
2017 AR-06 8 36 24 11 20 0 0 44 31 25

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 25 33 25 14 3 0 0 58 17 220
2020 AR-03 23 32 33 12 0 0 0 56 12 18
2020 AR-04 32 27 25 14 2 0 0 59 16 53
2020 AR-05 20 46 21 11 1 0 0 66 13 72
2020 AR-06 26 27 22 19 6 0 0 52 25 48
2020 AR-07 25 8 35 25 8 0 0 33 33 12
2019 AR 18 35 23 16 8 0 1 53 24 177
2019 AR-03 5 30 30 18 18 0 0 35 35 21
2019 AR-04 26 44 14 7 7 0 2 71 15 42
2019 AR-05 16 27 29 20 6 0 2 44 27 69
2019 AR-06 13 37 20 20 10 0 0 50 30 25
2019 AR-07 13 56 13 9 9 0 0 69 17 10
2018 AR 17 24 31 17 10 1 0 41 27 164
2018 AR-03 14 21 32 25 8 0 0 35 33 24
2018 AR-04 13 30 32 12 7 6 0 46 20 35
2018 AR-05 19 14 36 17 13 0 0 34 31 58
2018 AR-06 20 36 16 15 12 0 0 57 27 21
2017 AR 17 36 21 19 6 1 1 53 25 180
2017 AR-03 15 36 43 7 0 0 0 50 7 14
2017 AR-04 15 40 27 13 6 0 0 54 19 48
2017 AR-05 17 34 17 27 3 0 2 52 31 65
2017 AR-06 8 56 15 12 8 0 0 65 20 25

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 38 26 18 14 5 0 0 64 18 219
2020 AR-03 33 27 23 17 0 0 0 60 17 18
2020 AR-04 54 22 13 7 3 0 0 76 11 53
2020 AR-05 28 26 25 14 6 0 1 55 20 71
2020 AR-06 34 32 13 15 6 0 0 66 21 48
2020 AR-07 35 16 16 24 8 0 0 51 33 12
2019 AR 29 31 18 10 10 1 1 61 21 178
2019 AR-03 24 24 18 21 14 0 0 48 35 21
2019 AR-04 35 28 7 13 12 2 2 66 26 43
2019 AR-05 27 27 28 7 9 0 2 55 16 69
2019 AR-06 24 44 15 4 13 0 0 68 17 25
2019 AR-07 26 57 0 9 9 0 0 83 17 10

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 14 31 34 16 5 0 0 45 21 220
2020 AR-03 18 9 35 28 10 0 0 27 39 18
2020 AR-04 15 33 39 5 8 0 0 48 13 53
2020 AR-05 12 27 40 18 3 0 0 39 21 72
2020 AR-06 11 39 31 13 6 0 0 50 19 48
2020 AR-07 16 33 35 8 8 0 0 49 16 12

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 14 27 30 18 12 0 0 41 29 220
2020 AR-03 16 39 6 16 22 0 0 56 39 18
2020 AR-04 22 24 35 13 6 0 0 46 19 53
2020 AR-05 14 24 34 16 12 0 0 38 28 72
2020 AR-06 4 31 28 26 10 0 0 36 36 48
2020 AR-07 8 16 35 24 16 0 0 25 41 12
2019 AR 19 29 25 15 12 0 1 48 27 176
2019 AR-03 44 10 22 20 4 0 0 54 24 21
2019 AR-04 12 38 21 12 17 0 0 50 28 43
2019 AR-05 16 28 31 11 10 0 3 46 22 68
2019 AR-06 13 34 19 23 11 0 0 47 35 24
2019 AR-07 25 13 22 22 17 0 0 38 39 10
2018 AR 18 31 22 16 13 1 0 49 29 164
2018 AR-03 17 37 18 21 8 0 0 53 29 24
2018 AR-04 14 21 35 18 10 3 0 35 29 35
2018 AR-05 21 30 20 11 18 0 0 51 29 58
2018 AR-06 11 32 20 20 16 0 0 43 36 21
2017 AR 18 33 22 18 7 1 1 52 25 178
2017 AR-03 15 43 22 21 0 0 0 58 21 14
2017 AR-04 12 38 23 20 7 0 0 51 26 47
2017 AR-05 19 34 24 14 6 0 3 54 21 64
2017 AR-06 15 25 32 27 0 0 0 40 27 25

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 41 31 16 7 5 0 1 73 12 218
2020 AR-03 35 27 12 15 12 0 0 61 27 18
2020 AR-04 39 30 12 14 5 0 0 70 18 53
2020 AR-05 45 40 9 1 1 0 2 88 3 71
2020 AR-06 28 29 28 6 8 0 0 57 15 47
2020 AR-07 65 16 10 8 0 0 0 82 8 12
2019 AR 47 26 17 5 4 0 1 73 10 177
2019 AR-03 34 28 17 10 12 0 0 61 22 21
2019 AR-04 59 19 11 6 5 0 0 78 11 43
2019 AR-05 41 27 23 5 2 0 1 69 8 68
2019 AR-06 39 37 17 3 4 0 0 76 7 25
2019 AR-07 69 22 0 0 9 0 0 91 9 10
2018 AR 42 31 12 10 5 1 0 74 14 163
2018 AR-03 54 17 8 13 8 0 0 71 21 24
2018 AR-04 40 31 16 8 3 3 0 73 11 35
2018 AR-05 36 29 13 14 6 0 0 66 21 58
2018 AR-06 48 32 8 8 4 0 0 80 12 21
2017 AR 41 30 15 5 7 0 1 72 12 180
2017 AR-03 44 29 15 6 7 0 0 72 13 14
2017 AR-04 41 34 17 4 4 0 0 75 8 48
2017 AR-05 36 35 12 6 11 0 0 71 17 65
2017 AR-06 39 36 12 4 8 0 0 75 12 25

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 18 40 25 11 6 0 0 57 17 218
2020 AR-03 28 57 0 5 10 0 0 85 15 18
2020 AR-04 24 37 25 12 2 0 0 61 13 53
2020 AR-05 17 40 30 7 7 0 0 56 14 71
2020 AR-06 9 41 27 12 10 0 0 50 23 47
2020 AR-07 16 33 43 8 0 0 0 49 8 12

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 68 14 8 3 0 0 6 88 3 219
2020 AR-03 60 17 12 6 0 0 6 81 6 18
2020 AR-04 73 11 4 5 0 0 6 90 6 53
2020 AR-05 71 17 4 0 1 0 7 94 1 72
2020 AR-06 64 6 21 0 0 0 9 77 0 47
2020 AR-07 84 8 0 0 0 0 8 100 0 12
2019 AR 79 8 6 1 3 0 3 90 4 177
2019 AR-03 74 5 16 0 0 0 5 83 0 21
2019 AR-04 82 7 5 0 6 0 0 89 6 42
2019 AR-05 72 13 5 3 3 0 4 89 6 69
2019 AR-06 90 7 0 0 0 0 3 100 0 25
2019 AR-07 83 0 9 0 0 0 9 91 0 10
2018 AR 69 13 6 3 4 2 4 87 7 161
2018 AR-03 66 13 17 0 4 0 0 78 4 23
2018 AR-04 63 8 6 3 5 3 12 84 9 34
2018 AR-05 60 18 8 6 3 2 3 82 10 58
2018 AR-06 88 4 0 0 4 4 0 96 4 21

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 74 11 4 3 5 0 3 88 8 218
2020 AR-03 78 16 0 0 6 0 0 94 6 18
2020 AR-04 82 8 2 4 2 0 2 91 7 52
2020 AR-05 73 11 5 1 7 0 2 86 8 71
2020 AR-06 63 11 8 4 8 0 6 78 13 48
2020 AR-07 75 25 0 0 0 0 0 100 0 12
2019 AR 70 11 8 4 4 1 2 84 8 178
2019 AR-03 63 14 20 0 0 0 3 79 0 21
2019 AR-04 79 7 5 0 5 0 4 90 5 43
2019 AR-05 66 10 6 9 6 1 1 78 16 69
2019 AR-06 72 25 0 0 3 0 0 97 3 26
2019 AR-07 74 0 17 0 0 0 9 81 0 10
2018 AR 66 15 5 5 4 1 3 84 10 164
2018 AR-03 67 25 4 4 0 0 0 91 4 24
2018 AR-04 73 5 10 3 0 3 6 86 3 35
2018 AR-05 58 14 3 8 12 0 5 76 21 58
2018 AR-06 69 11 12 4 0 4 0 83 4 21
2017 AR 67 11 11 5 2 2 3 82 7 181
2017 AR-03 87 6 0 0 7 0 0 93 7 14
2017 AR-04 71 13 8 4 2 0 2 85 6 48
2017 AR-05 62 12 9 8 1 1 6 80 10 66
2017 AR-06 53 8 31 4 4 0 0 60 8 25

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 64 22 8 4 1 0 1 87 6 219
2020 AR-03 79 16 5 0 0 0 0 95 0 18
2020 AR-04 68 21 6 2 2 0 0 89 4 53
2020 AR-05 59 20 8 8 3 0 2 81 11 72
2020 AR-06 67 17 10 4 0 0 2 85 4 47
2020 AR-07 67 25 8 0 0 0 0 92 0 12
2019 AR 54 25 11 6 2 0 1 80 8 178
2019 AR-03 64 4 20 5 4 0 3 70 9 21
2019 AR-04 65 20 7 5 2 0 2 86 7 43
2019 AR-05 47 29 14 8 1 0 1 77 9 69
2019 AR-06 50 34 9 7 0 0 0 84 7 26
2019 AR-07 48 30 13 9 0 0 0 78 9 10
2018 AR 52 29 10 3 5 1 1 82 8 166
2018 AR-03 43 36 17 4 0 0 0 78 4 24
2018 AR-04 58 22 9 0 5 3 3 85 5 35
2018 AR-05 47 32 10 5 6 0 0 79 11 59
2018 AR-06 52 32 12 0 4 0 0 84 4 21
2017 AR 55 27 10 5 1 1 0 83 6 180
2017 AR-03 50 22 28 0 0 0 0 72 0 14
2017 AR-04 53 31 8 8 0 0 0 84 8 48
2017 AR-05 56 27 9 5 1 1 0 84 6 65
2017 AR-06 60 28 8 0 4 0 0 88 4 25

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 58 18 9 6 6 0 2 78 13 220
2020 AR-03 64 9 21 0 6 0 0 73 6 18
2020 AR-04 59 19 15 3 4 0 0 78 7 53
2020 AR-05 52 22 6 10 7 0 4 77 17 72
2020 AR-06 58 17 8 4 10 0 2 77 15 48
2020 AR-07 51 33 0 8 8 0 0 84 16 12
2019 AR 51 23 11 6 8 0 1 75 14 178
2019 AR-03 53 15 20 5 4 0 3 70 9 21
2019 AR-04 56 22 6 9 5 0 2 80 14 43
2019 AR-05 39 24 16 8 12 0 1 64 20 69
2019 AR-06 60 31 6 0 4 0 0 90 4 26
2019 AR-07 58 25 9 0 9 0 0 83 9 10
2018 AR 48 23 10 8 8 1 1 73 17 166
2018 AR-03 46 24 13 12 4 0 0 70 17 24
2018 AR-04 57 13 8 8 6 3 6 77 14 35
2018 AR-05 40 25 16 8 11 0 0 64 19 59
2018 AR-06 56 28 4 4 8 0 0 84 12 21
2017 AR 55 23 9 7 6 0 1 79 12 180
2017 AR-03 72 15 6 0 7 0 0 87 7 14
2017 AR-04 58 20 6 10 2 0 2 81 13 48
2017 AR-05 45 26 13 6 9 0 0 71 15 66
2017 AR-06 51 25 11 8 4 0 0 76 12 25

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 58 15 7 2 1 0 18 88 4 220
2020 AR-03 56 12 0 0 0 0 33 100 0 18
2020 AR-04 66 10 7 0 0 0 17 92 0 53
2020 AR-05 57 13 1 1 1 0 26 95 3 72
2020 AR-06 56 21 10 4 2 0 7 82 7 48
2020 AR-07 25 41 26 8 0 0 0 65 8 12
2019 AR 56 16 7 3 0 0 18 88 3 176
2019 AR-03 66 5 0 0 0 0 29 100 0 21
2019 AR-04 56 16 2 2 0 0 23 94 3 42
2019 AR-05 61 10 6 2 0 0 21 90 3 68
2019 AR-06 48 34 13 0 0 0 6 87 0 26
2019 AR-07 9 31 36 17 0 0 8 43 19 10
2018 AR 51 17 4 2 1 1 26 91 3 166
2018 AR-03 47 15 0 0 0 0 37 100 0 24
2018 AR-04 46 10 0 2 0 3 39 97 3 35
2018 AR-05 52 14 5 3 1 0 25 87 6 59
2018 AR-06 28 49 8 0 0 0 15 90 0 21
2017 AR 56 13 5 3 1 0 22 89 5 179
2017 AR-03 65 15 0 0 0 0 21 100 0 14
2017 AR-04 55 12 4 2 0 0 28 92 2 48
2017 AR-05 56 11 1 0 2 0 30 96 2 64
2017 AR-06 55 20 12 4 4 0 3 79 9 25

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 59 21 12 5 1 0 2 82 6 218
2020 AR-03 50 22 6 18 0 0 5 75 18 18
2020 AR-04 59 22 14 3 0 0 2 82 4 53
2020 AR-05 59 22 13 3 1 0 2 83 4 71
2020 AR-06 62 18 10 6 2 0 2 81 9 48
2020 AR-07 41 43 16 0 0 0 0 84 0 12
2019 AR 57 23 10 5 2 0 3 83 7 176
2019 AR-03 53 14 5 20 5 0 3 69 26 21
2019 AR-04 57 20 13 5 2 0 2 79 8 42
2019 AR-05 55 28 9 3 1 0 5 87 4 69
2019 AR-06 54 27 19 0 0 0 0 81 0 26
2019 AR-07 87 13 0 0 0 0 0 100 0 10
2018 AR 50 26 9 8 4 1 2 78 13 165
2018 AR-03 43 24 17 12 4 0 0 67 17 24
2018 AR-04 53 18 6 9 3 3 8 80 14 35
2018 AR-05 52 32 6 6 3 0 0 84 10 59
2018 AR-06 43 28 20 4 4 0 0 72 8 21
2017 AR 55 29 8 2 2 1 2 87 5 179
2017 AR-03 43 36 6 7 7 0 0 79 15 14
2017 AR-04 52 31 6 7 2 0 2 85 9 48
2017 AR-05 52 36 6 0 2 0 5 92 2 64
2017 AR-06 52 28 16 0 4 0 0 80 4 25

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 66 22 4 4 2 0 1 89 6 219
2020 AR-03 55 28 6 6 6 0 0 82 12 18
2020 AR-04 63 19 8 7 3 0 0 82 10 53
2020 AR-05 76 17 5 2 0 0 0 93 2 71
2020 AR-06 71 21 0 4 0 0 4 96 4 48
2020 AR-07 59 33 0 0 0 0 8 100 0 12
2019 AR 69 15 6 2 4 1 3 87 6 178
2019 AR-03 56 15 17 4 5 0 3 74 9 21
2019 AR-04 57 20 7 4 7 0 6 81 11 43
2019 AR-05 69 16 6 2 2 1 3 88 5 69
2019 AR-06 86 11 0 0 4 0 0 96 4 26
2019 AR-07 84 8 0 0 0 0 9 100 0 10
2018 AR 60 23 7 1 5 2 2 86 7 166
2018 AR-03 43 30 20 0 4 0 4 75 4 24
2018 AR-04 58 18 9 3 0 3 9 87 3 35
2018 AR-05 61 23 8 1 6 2 0 85 8 59
2018 AR-06 80 16 0 0 4 0 0 96 4 21
2017 AR 63 17 7 5 4 1 3 84 9 178
2017 AR-03 53 24 8 8 8 0 0 77 15 13
2017 AR-04 57 24 8 2 4 0 4 85 7 48
2017 AR-05 67 16 6 2 4 0 5 87 6 64
2017 AR-06 75 8 8 4 4 0 0 83 8 25

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 45 30 14 7 3 0 2 76 10 219
2020 AR-03 6 35 37 16 6 0 0 40 22 18
2020 AR-04 50 25 16 5 4 0 0 75 9 53
2020 AR-05 47 32 12 4 3 0 2 81 7 71
2020 AR-06 52 29 4 10 2 0 2 83 13 48
2020 AR-07 41 43 8 0 0 0 8 91 0 12
2019 AR 62 21 9 4 3 0 1 84 7 178
2019 AR-03 68 5 13 8 4 0 3 75 12 21
2019 AR-04 65 14 9 2 8 0 2 80 11 43
2019 AR-05 57 24 13 5 0 0 1 82 5 69
2019 AR-06 70 27 0 0 4 0 0 96 4 26
2019 AR-07 70 30 0 0 0 0 0 100 0 10
2018 AR 49 30 11 6 1 1 2 81 8 166
2018 AR-03 37 27 17 16 0 0 4 66 16 24
2018 AR-04 54 19 3 15 0 3 6 81 16 35
2018 AR-05 46 34 16 3 2 0 0 80 5 59
2018 AR-06 51 28 16 0 0 0 4 83 0 21
2017 AR 57 29 9 1 2 0 2 88 3 180
2017 AR-03 65 29 0 0 6 0 0 94 6 14
2017 AR-04 57 23 13 0 4 0 4 83 4 48
2017 AR-05 50 38 9 3 0 0 0 88 3 66
2017 AR-06 62 21 18 0 0 0 0 82 0 24

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 18 47 24 7 4 0 1 65 11 218
2020 AR-03 6 56 33 6 0 0 0 61 6 18
2020 AR-04 17 37 28 11 7 0 0 54 18 53
2020 AR-05 16 55 25 1 1 0 1 72 3 70
2020 AR-06 27 47 15 6 4 0 2 75 10 48
2020 AR-07 16 43 33 8 0 0 0 59 8 12

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 8 30 41 16 5 0 0 38 21 219
2020 AR-03 10 27 40 10 12 0 0 37 22 18
2020 AR-04 9 34 37 16 3 0 0 43 19 53
2020 AR-05 3 32 45 11 9 0 0 35 20 71
2020 AR-06 8 30 33 25 4 0 0 38 29 48
2020 AR-07 16 16 51 16 0 0 0 33 16 12
2019 AR 8 36 34 17 5 0 0 44 22 179
2019 AR-03 5 49 25 21 0 0 0 54 21 21
2019 AR-04 14 26 33 19 7 0 0 40 26 43
2019 AR-05 6 32 40 18 3 0 0 39 21 69
2019 AR-06 0 38 37 16 9 0 0 38 25 26
2019 AR-07 13 36 35 16 0 0 0 49 16 10
2018 AR 5 28 34 24 6 2 0 34 31 166
2018 AR-03 8 24 38 21 4 4 0 34 26 24
2018 AR-04 8 25 40 22 3 3 0 34 25 35
2018 AR-05 6 25 33 27 8 0 0 32 35 59
2018 AR-06 0 43 28 16 12 0 0 43 28 21
2017 AR 5 25 43 17 8 1 1 30 26 181
2017 AR-03 15 29 22 14 22 0 0 43 35 14
2017 AR-04 2 17 55 17 8 0 0 19 26 48
2017 AR-05 4 33 38 18 6 0 0 37 24 66
2017 AR-06 4 23 45 20 8 0 0 27 28 25

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 11 28 38 19 4 0 0 23 39 219
2020 AR-03 6 34 39 21 0 0 0 21 40 18
2020 AR-04 9 30 33 19 9 0 0 28 39 53
2020 AR-05 14 22 44 19 2 0 0 21 36 71
2020 AR-06 8 37 35 17 2 0 0 19 46 48
2020 AR-07 16 35 25 16 8 0 0 25 51 12
2019 AR 10 22 38 17 13 0 0 30 32 175
2019 AR-03 9 26 30 25 10 0 0 35 35 21
2019 AR-04 13 14 40 16 16 0 0 32 27 42
2019 AR-05 6 23 40 23 7 0 0 30 30 67
2019 AR-06 19 32 32 7 10 0 0 17 51 25
2019 AR-07 9 25 44 0 22 0 0 22 34 10
2018 AR 13 23 31 26 7 0 1 32 36 162
2018 AR-03 12 25 19 29 15 0 0 44 37 24
2018 AR-04 6 26 41 21 6 0 0 27 31 35
2018 AR-05 15 20 41 16 7 0 0 23 36 56
2018 AR-06 20 16 19 45 0 0 0 45 36 21
2017 AR 8 20 45 19 6 0 2 25 29 181
2017 AR-03 7 21 37 14 22 0 0 36 28 14
2017 AR-04 10 17 54 15 4 0 0 19 27 48
2017 AR-05 6 23 44 21 6 0 0 27 29 66
2017 AR-06 4 23 44 24 0 0 4 25 29 25
Top of page

Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 23 55 22 0 71 29 220
2020 AR-03 21 55 24 0 72 28 18
2020 AR-04 28 58 15 0 68 32 53
2020 AR-05 23 59 18 0 72 28 72
2020 AR-06 22 51 27 0 69 31 48
2020 AR-07 18 41 41 0 69 31 12

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 31 69 51
2020 AR-04 49 51 15
2020 AR-05 27 73 17
2020 AR-06 10 90 11

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 47 16 9 6 4 3 15 77 12 220
2020 AR-03 50 28 0 5 0 0 18 94 6 18
2020 AR-04 43 19 10 5 2 6 16 78 9 53
2020 AR-05 48 15 5 7 4 3 17 79 14 72
2020 AR-06 45 13 17 4 9 2 10 66 15 48
2020 AR-07 76 8 8 0 0 0 8 91 0 12
2019 AR 52 10 12 8 9 2 7 68 18 179
2019 AR-03 48 11 5 14 9 0 14 68 26 21
2019 AR-04 53 4 16 4 8 4 12 67 14 43
2019 AR-05 49 11 15 11 8 0 5 64 20 69
2019 AR-06 52 13 11 7 15 0 3 66 23 26
2019 AR-07 69 13 9 0 0 0 9 91 0 10
2018 AR 47 14 6 4 9 2 17 76 17 165
2018 AR-03 35 17 12 0 4 13 19 76 6 24
2018 AR-04 57 14 5 0 3 0 21 90 4 35
2018 AR-05 48 11 8 10 13 0 9 66 25 59
2018 AR-06 44 20 4 0 7 0 24 85 9 21

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 10 15 14 32 28 0 2 25 61 51
2020 AR-04 9 16 18 31 20 0 7 26 54 15
2020 AR-05 17 6 7 47 24 0 0 22 71 17
2020 AR-06 9 19 9 18 46 0 0 28 64 11

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 6 13 13 35 33 0 0 19 69 51
2020 AR-04 9 23 29 18 21 0 0 31 39 15
2020 AR-05 5 6 0 62 28 0 0 11 89 17
2020 AR-06 9 10 9 18 55 0 0 19 72 11
Date modified: