2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - AP-FIN

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	38	39	12	7	3	1	78	10	148
2020	AP-FIN-00	48	38	10	5	0	0	86	5	21
2020	AP-FIN-01	37	41	7	7	4	4	81	12	27
2020	AP-FIN-02	31	43	16	8	2	0	75	10	51
2020	AP-FIN-03	43	30	13	7	7	0	74	13	46
2019	AP-FIN	34	45	13	6	2	0	79	8	129
2019	AP-FIN-00	29	29	35	6	0	0	59	6	17
2019	AP-FIN-01	36	50	5	9	0	0	86	9	22
2019	AP-FIN-02	36	36	16	9	2	0	73	11	44
2019	AP-FIN-03	36	55	5	2	2	0	90	5	42
2018	AP-FIN	38	44	11	3	4	0	82	7	140
2018	AP-FIN-02	34	39	20	5	2	0	73	7	44
2018	AP-FIN-03	38	51	8	2	2	0	89	4	53
2017	AP-FIN	38	48	10	4	1	0	85	5	144
2017	AP-FIN-00	35	58	8	0	0	0	92	0	26
2017	AP-FIN-01	58	27	8	4	4	0	85	8	26
2017	AP-FIN-02	30	51	11	8	0	0	81	8	37
2017	AP-FIN-03	35	50	11	4	0	0	85	4	54

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	30	51	9	7	2	0	81	9	148
2020	AP-FIN-00	38	52	5	5	0	0	90	5	21
2020	AP-FIN-01	30	48	15	7	0	0	78	7	27
2020	AP-FIN-02	25	49	14	8	4	0	75	12	51
2020	AP-FIN-03	28	57	4	9	2	0	85	11	46
2019	AP-FIN	28	46	15	9	2	0	74	12	129
2019	AP-FIN-00	29	41	18	12	0	0	71	12	17
2019	AP-FIN-01	27	55	9	5	5	0	82	9	22
2019	AP-FIN-02	39	36	7	16	2	0	75	18	44
2019	AP-FIN-03	19	55	19	5	2	0	74	7	42
2018	AP-FIN	34	44	13	7	1	1	78	9	140
2018	AP-FIN-02	32	36	16	14	2	0	68	16	44
2018	AP-FIN-03	30	47	17	6	0	0	77	6	53
2017	AP-FIN	33	46	12	6	1	0	80	8	144
2017	AP-FIN-00	35	46	8	12	0	0	81	12	26
2017	AP-FIN-01	50	38	0	4	8	0	88	12	26
2017	AP-FIN-02	30	48	16	5	0	0	78	5	37
2017	AP-FIN-03	28	48	19	6	0	0	76	6	54

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	45	43	7	5	1	88	5	148
2020	AP-FIN-00	52	38	10	0	0	90	0	21
2020	AP-FIN-01	33	48	7	11	0	81	11	27
2020	AP-FIN-02	45	45	8	2	0	90	2	51
2020	AP-FIN-03	46	41	4	7	2	87	9	46
2019	AP-FIN	42	41	14	2	1	83	3	128
2019	AP-FIN-00	35	47	18	0	0	82	0	17
2019	AP-FIN-01	36	50	14	0	0	86	0	22
2019	AP-FIN-02	43	36	14	7	0	80	7	44
2019	AP-FIN-03	49	37	12	0	2	85	2	41
2018	AP-FIN	48	37	10	4	1	86	4	139
2018	AP-FIN-02	35	42	16	7	0	77	7	43
2018	AP-FIN-03	47	42	8	2	2	89	4	53
2017	AP-FIN	45	45	7	3	0	90	3	145
2017	AP-FIN-00	42	46	12	0	0	88	0	26
2017	AP-FIN-01	65	27	4	4	0	92	4	26
2017	AP-FIN-02	38	48	5	8	0	87	8	37
2017	AP-FIN-03	42	51	7	0	0	93	0	55

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	41	44	11	3	1	0	84	5	148
2020	AP-FIN-00	62	29	10	0	0	0	90	0	21
2020	AP-FIN-01	41	41	11	7	0	0	81	7	27
2020	AP-FIN-02	35	55	8	2	0	0	90	2	51
2020	AP-FIN-03	39	37	15	4	4	0	76	9	46
2019	AP-FIN	38	44	12	5	2	0	82	6	128
2019	AP-FIN-00	41	41	6	12	0	0	82	12	17
2019	AP-FIN-01	33	52	10	5	0	0	86	5	21
2019	AP-FIN-02	36	48	9	5	2	0	84	7	44
2019	AP-FIN-03	45	33	17	2	2	0	79	5	42
2018	AP-FIN	44	41	8	7	0	0	85	7	140
2018	AP-FIN-02	36	41	11	11	0	0	77	11	44
2018	AP-FIN-03	43	43	9	4	0	0	87	4	53
2017	AP-FIN	40	49	6	3	2	1	89	6	144
2017	AP-FIN-00	42	42	8	4	0	4	88	4	26
2017	AP-FIN-01	58	38	0	0	4	0	96	4	26
2017	AP-FIN-02	35	51	5	5	3	0	87	8	37
2017	AP-FIN-03	33	54	7	4	2	0	87	6	54

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	61	26	7	5	1	1	87	6	148
2020	AP-FIN-00	81	14	5	0	0	0	95	0	21
2020	AP-FIN-01	56	30	7	7	0	0	85	7	27
2020	AP-FIN-02	59	24	8	8	0	2	84	8	51
2020	AP-FIN-03	59	28	7	4	2	0	87	7	46
2019	AP-FIN	39	34	15	9	4	0	73	12	129
2019	AP-FIN-00	65	18	6	6	6	0	82	12	17
2019	AP-FIN-01	36	32	14	9	9	0	68	18	22
2019	AP-FIN-02	30	43	11	14	2	0	73	16	44
2019	AP-FIN-03	43	33	17	5	2	0	76	7	42
2018	AP-FIN	50	37	6	3	3	1	88	6	139
2018	AP-FIN-02	39	45	7	7	2	0	84	9	44
2018	AP-FIN-03	45	40	9	2	2	2	87	4	53
2017	AP-FIN	44	41	8	6	1	0	85	7	145
2017	AP-FIN-00	62	23	12	4	0	0	85	4	26
2017	AP-FIN-01	62	27	4	8	0	0	88	8	26
2017	AP-FIN-02	35	48	8	5	3	0	84	8	37
2017	AP-FIN-03	33	51	9	7	0	0	84	7	55

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	53	35	5	5	1	1	89	6	148
2020	AP-FIN-00	76	19	0	5	0	0	95	5	21
2020	AP-FIN-01	48	44	0	7	0	0	93	7	27
2020	AP-FIN-02	47	37	8	2	4	2	86	6	51
2020	AP-FIN-03	54	33	7	7	0	0	87	7	46
2019	AP-FIN	37	34	14	10	5	0	71	14	126
2019	AP-FIN-00	50	25	6	13	6	0	75	19	16
2019	AP-FIN-01	36	32	14	9	9	0	68	18	22
2019	AP-FIN-02	36	36	14	10	5	0	71	14	42
2019	AP-FIN-03	38	38	12	10	2	0	76	12	42
2018	AP-FIN	48	39	6	5	1	1	88	6	140
2018	AP-FIN-02	34	52	5	9	0	0	86	9	44
2018	AP-FIN-03	47	40	6	6	0	2	88	6	53
2017	AP-FIN	40	45	8	4	2	0	86	6	145
2017	AP-FIN-00	58	27	12	0	4	0	85	4	26
2017	AP-FIN-01	54	35	4	4	4	0	88	8	26
2017	AP-FIN-02	38	48	5	5	3	0	87	8	37
2017	AP-FIN-03	27	56	11	5	0	0	84	5	55

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	46	30	12	3	5	4	0	80	8	148
2020	AP-FIN-00	48	38	14	0	0	0	0	86	0	21
2020	AP-FIN-01	44	26	19	7	4	0	0	70	11	27
2020	AP-FIN-02	43	29	10	4	6	8	0	79	11	51
2020	AP-FIN-03	52	33	7	0	7	2	0	87	7	46
2019	AP-FIN	29	32	20	10	8	1	0	62	18	129
2019	AP-FIN-00	41	35	18	0	6	0	0	76	6	17
2019	AP-FIN-01	23	41	14	9	14	0	0	64	23	22
2019	AP-FIN-02	27	30	23	14	7	0	0	57	20	44
2019	AP-FIN-03	33	31	17	10	7	2	0	66	17	42
2018	AP-FIN	41	29	17	8	4	1	1	70	12	140
2018	AP-FIN-02	34	23	20	14	7	0	2	58	21	44
2018	AP-FIN-03	38	34	19	6	4	0	0	72	9	53
2017	AP-FIN	34	29	23	9	3	1	1	64	13	145
2017	AP-FIN-00	38	27	15	15	0	0	4	68	16	26
2017	AP-FIN-01	54	19	15	4	8	0	0	73	12	26
2017	AP-FIN-02	22	38	27	11	0	3	0	61	11	37
2017	AP-FIN-03	31	29	27	5	5	2	0	61	11	55

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	45	35	9	4	2	1	3	84	6	148
2020	AP-FIN-00	48	29	14	0	0	0	10	84	0	21
2020	AP-FIN-01	44	30	11	7	0	0	7	80	8	27
2020	AP-FIN-02	31	49	6	8	4	0	2	82	12	51
2020	AP-FIN-03	59	28	11	0	2	0	0	87	2	46
2019	AP-FIN	41	32	12	5	4	1	5	78	9	129
2019	AP-FIN-00	41	18	24	0	0	0	18	71	0	17
2019	AP-FIN-01	32	41	9	9	0	5	5	80	10	22
2019	AP-FIN-02	39	34	11	5	7	0	5	76	12	44
2019	AP-FIN-03	45	31	12	5	5	0	2	78	10	42

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	47	39	8	5	1	0	0	85	7	148
2020	AP-FIN-00	71	24	5	0	0	0	0	95	0	21
2020	AP-FIN-01	56	30	7	4	4	0	0	85	7	27
2020	AP-FIN-02	33	47	12	6	2	0	0	80	8	51
2020	AP-FIN-03	46	39	7	9	0	0	0	85	9	46
2019	AP-FIN	43	34	12	8	2	1	1	78	10	129
2019	AP-FIN-00	24	59	18	0	0	0	0	82	0	17
2019	AP-FIN-01	32	36	14	18	0	0	0	68	18	22
2019	AP-FIN-02	45	30	9	7	5	2	2	79	12	44
2019	AP-FIN-03	52	26	12	7	2	0	0	79	10	42
2018	AP-FIN	44	39	9	7	1	0	0	83	9	139
2018	AP-FIN-02	43	43	5	7	2	0	0	86	9	44
2018	AP-FIN-03	44	35	12	8	2	0	0	79	10	52
2017	AP-FIN	41	45	6	8	0	0	0	87	8	145
2017	AP-FIN-00	38	50	4	8	0	0	0	88	8	26
2017	AP-FIN-01	46	38	4	12	0	0	0	85	12	26
2017	AP-FIN-02	41	46	5	8	0	0	0	87	8	37
2017	AP-FIN-03	40	47	7	5	0	0	0	87	5	55

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	51	35	9	3	1	0	86	5	148
2020	AP-FIN-00	62	33	5	0	0	0	95	0	21
2020	AP-FIN-01	41	48	11	0	0	0	89	0	27
2020	AP-FIN-02	45	35	14	4	2	0	80	6	51
2020	AP-FIN-03	59	26	7	7	2	0	85	9	46
2019	AP-FIN	42	38	10	7	2	1	80	9	129
2019	AP-FIN-00	41	35	18	0	6	0	76	6	17
2019	AP-FIN-01	36	41	14	9	0	0	77	9	22
2019	AP-FIN-02	41	41	5	9	2	2	84	12	44
2019	AP-FIN-03	50	33	7	7	2	0	83	10	42
2018	AP-FIN	48	35	9	6	2	0	83	8	139
2018	AP-FIN-02	43	41	9	5	2	0	84	7	44
2018	AP-FIN-03	46	33	10	8	4	0	79	12	52
2017	AP-FIN	49	38	7	6	1	0	87	6	145
2017	AP-FIN-00	46	46	4	4	0	0	92	4	26
2017	AP-FIN-01	62	31	0	4	4	0	92	8	26
2017	AP-FIN-02	49	32	11	8	0	0	81	8	37
2017	AP-FIN-03	45	40	9	5	0	0	85	5	55

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	64	28	3	2	1	2	94	3	147
2020	AP-FIN-00	81	14	0	0	0	5	100	0	21
2020	AP-FIN-01	56	37	7	0	0	0	93	0	27
2020	AP-FIN-02	57	33	4	2	0	4	94	2	51
2020	AP-FIN-03	69	22	2	4	2	0	91	7	45
2019	AP-FIN	53	32	8	2	2	3	87	5	129
2019	AP-FIN-00	47	29	6	6	0	12	87	7	17
2019	AP-FIN-01	59	18	14	5	5	0	77	9	22
2019	AP-FIN-02	50	34	7	2	5	2	86	7	44
2019	AP-FIN-03	57	33	7	0	0	2	93	0	42
2018	AP-FIN	54	36	4	2	1	2	93	4	140
2018	AP-FIN-02	52	41	2	0	2	2	95	2	44
2018	AP-FIN-03	55	32	8	2	2	2	88	4	53
2017	AP-FIN	55	33	6	3	0	3	91	3	144
2017	AP-FIN-00	65	19	4	0	0	12	96	0	26
2017	AP-FIN-01	69	27	0	0	0	4	100	0	26
2017	AP-FIN-02	48	35	5	11	0	0	84	11	37
2017	AP-FIN-03	48	43	9	0	0	0	91	0	54

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	53	28	11	6	1	0	82	7	148
2020	AP-FIN-00	76	10	14	0	0	0	86	0	21
2020	AP-FIN-01	48	37	15	0	0	0	85	0	27
2020	AP-FIN-02	49	27	12	12	0	0	76	12	51
2020	AP-FIN-03	52	33	9	4	2	0	85	7	46
2019	AP-FIN	31	39	13	12	5	0	70	17	129
2019	AP-FIN-00	29	41	12	6	12	0	71	18	17
2019	AP-FIN-01	32	27	18	18	5	0	59	23	22
2019	AP-FIN-02	36	27	14	16	7	0	64	23	44
2019	AP-FIN-03	26	57	12	2	2	0	83	5	42
2018	AP-FIN	38	40	9	9	4	1	78	12	140
2018	AP-FIN-02	34	39	14	14	0	0	73	14	44
2018	AP-FIN-03	32	45	11	6	4	2	79	10	53
2017	AP-FIN	41	37	10	8	1	2	80	9	145
2017	AP-FIN-00	69	4	12	0	4	12	83	4	26
2017	AP-FIN-01	50	38	8	4	0	0	88	4	26
2017	AP-FIN-02	30	46	11	13	0	0	76	13	37
2017	AP-FIN-03	31	47	11	9	2	0	78	11	55

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	32	31	14	16	5	2	65	21	148
2020	AP-FIN-00	38	29	10	5	5	14	78	11	21
2020	AP-FIN-01	41	30	22	7	0	0	70	7	27
2020	AP-FIN-02	27	33	8	24	8	0	61	31	51
2020	AP-FIN-03	30	33	20	15	2	0	63	17	46
2019	AP-FIN	19	32	20	17	10	2	52	28	128
2019	AP-FIN-00	25	25	19	13	13	6	53	27	16
2019	AP-FIN-01	18	32	14	14	23	0	50	36	22
2019	AP-FIN-02	25	20	16	23	11	5	48	36	44
2019	AP-FIN-03	12	45	29	12	2	0	57	14	42
2018	AP-FIN	21	41	16	12	8	1	63	20	140
2018	AP-FIN-02	23	39	18	16	5	0	61	20	44
2018	AP-FIN-03	13	42	21	15	8	2	56	23	53
2017	AP-FIN	26	36	15	15	3	6	65	18	144
2017	AP-FIN-00	44	16	0	16	0	24	79	21	25
2017	AP-FIN-01	50	15	12	19	0	4	68	20	26
2017	AP-FIN-02	11	52	19	11	5	3	64	17	37
2017	AP-FIN-03	16	44	22	15	4	0	60	18	55

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	37	39	10	11	3	0	76	14	147
2020	AP-FIN-00	38	48	10	5	0	0	86	5	21
2020	AP-FIN-01	42	38	12	4	4	0	81	8	26
2020	AP-FIN-02	31	39	6	18	6	0	71	24	51
2020	AP-FIN-03	39	37	11	11	2	0	76	13	46
2019	AP-FIN	19	32	21	18	8	3	52	26	129
2019	AP-FIN-00	12	29	29	18	6	6	44	25	17
2019	AP-FIN-01	18	27	14	32	9	0	45	41	22
2019	AP-FIN-02	27	20	18	14	14	7	51	29	44
2019	AP-FIN-03	14	45	26	12	2	0	60	14	42
2018	AP-FIN	21	40	17	14	8	0	61	22	140
2018	AP-FIN-02	20	39	18	18	5	0	59	23	44
2018	AP-FIN-03	13	43	19	17	8	0	57	25	53
2017	AP-FIN	23	41	13	15	4	3	67	20	145
2017	AP-FIN-00	35	35	8	4	12	8	75	17	26
2017	AP-FIN-01	31	38	4	15	4	8	75	21	26
2017	AP-FIN-02	22	44	19	16	0	0	65	16	37
2017	AP-FIN-03	15	45	16	20	4	0	60	24	55

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	28	45	13	11	2	1	73	14	148
2020	AP-FIN-00	43	52	5	0	0	0	95	0	21
2020	AP-FIN-01	30	37	15	15	0	4	69	15	27
2020	AP-FIN-02	25	45	10	20	0	0	71	20	51
2020	AP-FIN-03	20	48	20	7	7	0	67	13	46
2019	AP-FIN	24	45	14	13	3	1	70	16	129
2019	AP-FIN-00	24	47	18	12	0	0	71	12	17
2019	AP-FIN-01	18	55	14	9	5	0	73	14	22
2019	AP-FIN-02	34	34	5	18	7	2	70	26	44
2019	AP-FIN-03	19	48	21	12	0	0	67	12	42
2018	AP-FIN	24	41	21	11	2	0	66	13	140
2018	AP-FIN-02	23	41	16	14	7	0	64	20	44
2018	AP-FIN-03	17	49	21	13	0	0	66	13	53
2017	AP-FIN	25	44	17	10	3	1	70	13	144
2017	AP-FIN-00	27	50	8	12	0	4	80	12	26
2017	AP-FIN-01	38	31	15	8	8	0	69	15	26
2017	AP-FIN-02	25	46	19	8	3	0	70	11	37
2017	AP-FIN-03	17	48	22	11	2	0	65	13	54

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	31	53	9	7	1	84	8	146
2020	AP-FIN-00	19	62	19	0	0	81	0	21
2020	AP-FIN-01	35	50	12	4	0	85	4	26
2020	AP-FIN-02	26	56	6	10	2	82	12	50
2020	AP-FIN-03	35	50	7	9	0	85	9	46
2019	AP-FIN	30	47	13	9	2	77	11	128
2019	AP-FIN-00	25	44	19	6	6	69	13	16
2019	AP-FIN-01	27	50	9	14	0	77	14	22
2019	AP-FIN-02	43	39	5	9	5	82	14	44
2019	AP-FIN-03	21	57	14	7	0	79	7	42
2018	AP-FIN	33	51	8	6	2	84	8	140
2018	AP-FIN-02	30	48	9	11	2	77	14	44
2018	AP-FIN-03	36	53	9	0	2	89	2	53
2017	AP-FIN	28	54	12	6	1	82	6	144
2017	AP-FIN-00	23	65	12	0	0	88	0	26
2017	AP-FIN-01	58	38	0	0	4	96	4	26
2017	AP-FIN-02	19	57	19	5	0	76	5	37
2017	AP-FIN-03	24	52	13	11	0	76	11	54

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	34	45	12	5	3	1	79	8	148
2020	AP-FIN-00	62	29	5	0	0	5	95	0	21
2020	AP-FIN-01	30	48	11	7	0	4	81	8	27
2020	AP-FIN-02	25	45	18	10	2	0	71	12	51
2020	AP-FIN-03	33	48	11	2	7	0	80	9	46
2019	AP-FIN	34	40	12	9	5	1	75	13	129
2019	AP-FIN-00	35	53	6	0	6	0	88	6	17
2019	AP-FIN-01	27	27	36	9	0	0	55	9	22
2019	AP-FIN-02	36	39	5	9	9	2	77	19	44
2019	AP-FIN-03	38	40	7	12	2	0	79	14	42
2018	AP-FIN	38	45	11	5	1	0	83	6	139
2018	AP-FIN-02	27	59	9	2	2	0	86	5	44
2018	AP-FIN-03	37	38	13	10	2	0	75	12	52
2017	AP-FIN	40	44	10	6	0	0	83	6	144
2017	AP-FIN-00	40	48	12	0	0	0	88	0	25
2017	AP-FIN-01	50	38	4	8	0	0	88	8	26
2017	AP-FIN-02	44	38	11	8	0	0	81	8	37
2017	AP-FIN-03	33	49	11	7	0	0	82	7	55

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	31	45	11	11	1	0	76	13	148
2020	AP-FIN-00	38	43	10	10	0	0	81	10	21
2020	AP-FIN-01	30	48	11	11	0	0	78	11	27
2020	AP-FIN-02	35	39	12	12	2	0	75	14	51
2020	AP-FIN-03	22	50	13	13	2	0	72	15	46
2019	AP-FIN	28	43	13	13	3	0	71	16	126
2019	AP-FIN-00	19	50	19	13	0	0	69	13	16
2019	AP-FIN-01	23	50	5	14	9	0	73	23	22
2019	AP-FIN-02	34	32	18	14	2	0	66	16	44
2019	AP-FIN-03	29	46	10	12	2	0	76	15	41
2018	AP-FIN	41	46	5	7	1	1	87	8	140
2018	AP-FIN-02	34	52	7	7	0	0	86	7	44
2018	AP-FIN-03	43	45	4	8	0	0	89	8	53
2017	AP-FIN	39	45	7	8	1	0	84	9	145
2017	AP-FIN-00	38	50	8	4	0	0	88	4	26
2017	AP-FIN-01	54	31	4	12	0	0	85	12	26
2017	AP-FIN-02	25	56	5	11	3	0	81	13	37
2017	AP-FIN-03	42	44	7	5	2	0	85	7	55

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	52	36	8	2	1	1	88	3	147
2020	AP-FIN-00	76	24	0	0	0	0	100	0	21
2020	AP-FIN-01	52	41	4	4	0	0	93	4	27
2020	AP-FIN-02	41	37	16	4	0	2	80	4	51
2020	AP-FIN-03	53	36	7	0	4	0	89	4	45

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	36	40	13	8	3	0	76	11	148
2020	AP-FIN-00	67	29	0	0	5	0	95	5	21
2020	AP-FIN-01	37	44	15	0	4	0	81	4	27
2020	AP-FIN-02	29	35	18	16	2	0	65	18	51
2020	AP-FIN-03	28	48	13	9	2	0	76	11	46
2019	AP-FIN	34	33	14	12	6	0	67	19	129
2019	AP-FIN-00	35	29	24	6	6	0	65	12	17
2019	AP-FIN-01	41	27	18	9	5	0	68	14	22
2019	AP-FIN-02	36	30	11	14	9	0	66	23	44
2019	AP-FIN-03	31	40	10	14	5	0	71	19	42
2018	AP-FIN	32	41	10	13	3	0	74	16	136
2018	AP-FIN-02	24	46	5	20	5	0	71	24	41
2018	AP-FIN-03	26	38	19	15	2	0	64	17	53
2017	AP-FIN	42	40	11	6	1	1	83	6	144
2017	AP-FIN-00	72	24	4	0	0	0	96	0	25
2017	AP-FIN-01	54	23	8	12	0	4	80	12	26
2017	AP-FIN-02	33	43	16	5	3	0	76	8	37
2017	AP-FIN-03	27	55	13	5	0	0	82	5	55

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	41	34	12	6	7	0	75	13	148
2020	AP-FIN-00	67	29	5	0	0	0	95	0	21
2020	AP-FIN-01	44	37	11	7	0	0	81	7	27
2020	AP-FIN-02	35	31	10	10	14	0	67	24	51
2020	AP-FIN-03	33	37	20	4	7	0	70	11	46
2019	AP-FIN	33	34	7	16	9	1	68	25	129
2019	AP-FIN-00	41	41	6	0	12	0	82	12	17
2019	AP-FIN-01	32	41	5	5	18	0	73	23	22
2019	AP-FIN-02	39	30	2	16	11	2	70	28	44
2019	AP-FIN-03	29	33	10	29	0	0	62	29	42
2018	AP-FIN	32	36	14	11	7	1	68	18	135
2018	AP-FIN-02	29	31	14	14	12	0	60	26	42
2018	AP-FIN-03	21	38	19	17	6	0	58	23	53
2017	AP-FIN	37	40	8	10	6	0	76	16	144
2017	AP-FIN-00	56	32	8	4	0	0	88	4	25
2017	AP-FIN-01	54	27	0	12	8	0	81	19	26
2017	AP-FIN-02	24	44	8	13	11	0	68	24	37
2017	AP-FIN-03	27	47	11	11	4	0	75	15	55

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	45	23	17	5	5	1	4	71	11	148
2020	AP-FIN-00	71	19	5	0	0	0	5	95	0	21
2020	AP-FIN-01	52	33	4	4	0	0	7	92	4	27
2020	AP-FIN-02	35	24	25	8	8	0	0	59	16	51
2020	AP-FIN-03	41	20	20	4	7	2	7	67	12	46
2019	AP-FIN	50	25	11	6	3	1	4	79	10	128
2019	AP-FIN-00	71	6	18	0	0	0	6	81	0	17
2019	AP-FIN-01	59	14	27	0	0	0	0	73	0	22
2019	AP-FIN-02	52	30	5	2	5	0	7	88	7	44
2019	AP-FIN-03	37	32	7	15	5	2	2	72	21	41

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	51	24	14	5	1	1	3	78	7	148
2020	AP-FIN-00	81	10	5	5	0	0	0	90	5	21
2020	AP-FIN-01	52	22	15	4	0	0	7	80	4	27
2020	AP-FIN-02	39	35	20	6	0	0	0	75	6	51
2020	AP-FIN-03	52	22	9	7	4	2	4	79	12	46
2019	AP-FIN	47	26	14	7	2	2	3	76	9	128
2019	AP-FIN-00	47	41	6	0	0	0	6	94	0	17
2019	AP-FIN-01	45	23	9	23	0	0	0	68	23	22
2019	AP-FIN-02	52	23	14	2	5	0	5	79	7	44
2019	AP-FIN-03	46	20	20	7	0	5	2	71	8	41

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	78	8	2	1	3	4	3	93	4	147
2020	AP-FIN-00	95	0	0	0	0	5	0	100	0	20
2020	AP-FIN-01	59	22	4	0	4	4	7	92	4	27
2020	AP-FIN-02	80	6	4	2	0	6	2	94	2	51
2020	AP-FIN-03	78	7	0	2	7	2	4	91	9	46
2019	AP-FIN	83	8	2	0	1	4	3	97	1	127
2019	AP-FIN-00	71	6	6	0	0	6	12	93	0	17
2019	AP-FIN-01	82	9	5	0	0	0	5	95	0	22
2019	AP-FIN-02	84	7	0	0	2	5	2	98	2	44
2019	AP-FIN-03	88	8	0	0	0	5	0	100	0	40

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	72	11	6	1	1	4	5	91	2	147
2020	AP-FIN-00	81	10	0	0	0	10	0	100	0	21
2020	AP-FIN-01	52	26	7	0	0	4	11	91	0	27
2020	AP-FIN-02	74	8	8	0	2	4	4	89	2	50
2020	AP-FIN-03	78	7	7	2	0	2	4	91	2	46
2019	AP-FIN	84	6	2	0	1	2	6	97	1	128
2019	AP-FIN-00	71	6	6	0	0	6	12	93	0	17
2019	AP-FIN-01	77	14	5	0	0	0	5	95	0	22
2019	AP-FIN-02	91	2	0	0	2	0	5	98	2	44
2019	AP-FIN-03	85	5	0	0	0	2	7	100	0	41

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	26	50	15	8	1	0	76	9	148
2020	AP-FIN-00	29	52	14	5	0	0	81	5	21
2020	AP-FIN-01	37	37	15	7	4	0	74	11	27
2020	AP-FIN-02	22	51	18	8	2	0	73	10	51
2020	AP-FIN-03	24	54	11	11	0	0	78	11	46
2019	AP-FIN	30	45	16	7	2	0	74	9	128
2019	AP-FIN-00	41	18	35	0	6	0	59	6	17
2019	AP-FIN-01	27	32	27	9	5	0	59	14	22
2019	AP-FIN-02	36	50	5	7	2	0	86	9	44
2019	AP-FIN-03	22	56	15	7	0	0	78	7	41
2018	AP-FIN	30	49	12	8	1	0	79	9	139
2018	AP-FIN-02	32	55	11	2	0	0	86	2	44
2018	AP-FIN-03	33	46	12	8	2	0	79	10	52
2017	AP-FIN	34	48	10	6	1	1	83	8	145
2017	AP-FIN-00	31	42	15	8	0	4	76	8	26
2017	AP-FIN-01	58	38	0	0	4	0	96	4	26
2017	AP-FIN-02	33	48	13	5	0	0	81	5	37
2017	AP-FIN-03	24	56	9	9	2	0	80	11	55

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	35	42	16	5	1	77	7	148
2020	AP-FIN-00	48	33	19	0	0	81	0	21
2020	AP-FIN-01	41	48	7	4	0	89	4	27
2020	AP-FIN-02	33	41	16	8	2	75	10	51
2020	AP-FIN-03	30	41	20	7	2	72	9	46
2019	AP-FIN	33	43	15	7	2	76	9	129
2019	AP-FIN-00	53	12	12	18	6	65	24	17
2019	AP-FIN-01	23	59	9	5	5	82	9	22
2019	AP-FIN-02	41	43	11	2	2	84	5	44
2019	AP-FIN-03	26	48	19	7	0	74	7	42
2018	AP-FIN	38	45	14	2	1	83	4	138
2018	AP-FIN-02	37	47	14	2	0	84	2	43
2018	AP-FIN-03	38	42	13	4	2	81	6	52
2017	AP-FIN	37	49	10	2	2	85	4	144
2017	AP-FIN-00	27	62	8	4	0	88	4	26
2017	AP-FIN-01	58	35	0	4	4	92	8	26
2017	AP-FIN-02	35	51	8	3	3	87	5	37
2017	AP-FIN-03	33	46	19	0	2	80	2	54

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	35	45	14	5	1	0	80	6	148
2020	AP-FIN-00	48	43	10	0	0	0	90	0	21
2020	AP-FIN-01	33	52	11	4	0	0	85	4	27
2020	AP-FIN-02	25	45	22	6	2	0	71	8	51
2020	AP-FIN-03	41	39	11	7	2	0	80	9	46
2019	AP-FIN	28	50	13	6	3	0	78	9	127
2019	AP-FIN-00	38	44	19	0	0	0	81	0	16
2019	AP-FIN-01	27	50	14	5	5	0	77	9	22
2019	AP-FIN-02	30	47	9	7	7	0	77	14	43
2019	AP-FIN-03	26	52	14	7	0	0	79	7	42
2018	AP-FIN	34	49	9	7	1	1	83	8	140
2018	AP-FIN-02	32	48	14	7	0	0	80	7	44
2018	AP-FIN-03	32	55	4	6	2	2	88	8	53
2017	AP-FIN	37	46	11	3	1	1	84	5	145
2017	AP-FIN-00	35	54	12	0	0	0	88	0	26
2017	AP-FIN-01	58	35	4	4	0	0	92	4	26
2017	AP-FIN-02	35	51	3	8	3	0	87	11	37
2017	AP-FIN-03	31	44	20	2	2	2	76	4	55

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	29	45	14	7	1	3	0	76	9	147
2020	AP-FIN-00	43	33	14	5	0	5	0	80	5	21
2020	AP-FIN-01	37	37	19	4	4	0	0	74	7	27
2020	AP-FIN-02	24	46	8	14	2	6	0	74	17	50
2020	AP-FIN-03	24	54	20	2	0	0	0	78	2	46
2019	AP-FIN	16	52	14	9	4	5	0	72	14	129
2019	AP-FIN-00	24	35	18	0	6	18	0	71	7	17
2019	AP-FIN-01	14	55	9	18	5	0	0	68	23	22
2019	AP-FIN-02	16	59	11	5	7	2	0	77	12	44
2019	AP-FIN-03	17	52	17	10	0	5	0	73	10	42
2018	AP-FIN	25	54	11	3	2	4	1	83	5	136
2018	AP-FIN-02	21	64	7	2	2	2	0	88	5	42
2018	AP-FIN-03	23	58	10	4	2	2	2	84	6	52
2017	AP-FIN	33	41	16	5	1	3	0	77	6	145
2017	AP-FIN-00	35	31	15	8	4	8	0	71	13	26
2017	AP-FIN-01	42	46	4	8	0	0	0	88	8	26
2017	AP-FIN-02	35	38	22	3	0	3	0	75	3	37
2017	AP-FIN-03	25	47	18	4	2	4	0	75	6	55

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	43	39	10	6	1	0	82	7	148
2020	AP-FIN-00	62	33	5	0	0	0	95	0	21
2020	AP-FIN-01	48	41	7	4	0	0	89	4	27
2020	AP-FIN-02	35	45	14	4	2	0	80	6	51
2020	AP-FIN-03	41	33	11	13	2	0	74	15	46
2019	AP-FIN	48	35	10	5	2	1	84	6	129
2019	AP-FIN-00	59	24	18	0	0	0	82	0	17
2019	AP-FIN-01	41	50	5	0	0	5	95	0	22
2019	AP-FIN-02	59	27	5	7	2	0	86	9	44
2019	AP-FIN-03	40	38	12	7	2	0	79	10	42
2018	AP-FIN	47	36	7	7	1	1	84	9	139
2018	AP-FIN-02	36	39	14	9	2	0	75	11	44
2018	AP-FIN-03	44	44	2	10	0	0	88	10	52
2017	AP-FIN	38	39	9	11	3	0	77	14	145
2017	AP-FIN-00	58	31	8	4	0	0	88	4	26
2017	AP-FIN-01	58	27	8	8	0	0	85	8	26
2017	AP-FIN-02	25	43	13	16	3	0	68	19	37
2017	AP-FIN-03	27	45	7	13	7	0	73	20	55

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	31	45	16	5	3	0	76	8	147
2020	AP-FIN-00	62	19	10	5	5	0	81	10	21
2020	AP-FIN-01	41	44	11	0	4	0	85	4	27
2020	AP-FIN-02	22	55	20	2	2	0	76	4	51
2020	AP-FIN-03	20	47	18	11	4	0	67	16	45
2019	AP-FIN	30	45	16	7	2	0	74	9	128
2019	AP-FIN-00	35	59	6	0	0	0	94	0	17
2019	AP-FIN-01	36	45	14	5	0	0	82	5	22
2019	AP-FIN-02	40	40	9	7	5	0	79	12	43
2019	AP-FIN-03	14	45	26	12	2	0	60	14	42
2018	AP-FIN	24	44	24	6	1	1	68	8	140
2018	AP-FIN-02	18	50	25	7	0	0	68	7	44
2018	AP-FIN-03	15	45	26	11	2	0	60	13	53
2017	AP-FIN	17	50	28	4	1	0	67	6	145
2017	AP-FIN-00	19	58	15	8	0	0	77	8	26
2017	AP-FIN-01	31	54	15	0	0	0	85	0	26
2017	AP-FIN-02	13	49	35	0	3	0	62	3	37
2017	AP-FIN-03	13	44	35	7	2	0	56	9	55

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	57	43	148
2020	AP-FIN-00	57	43	21
2020	AP-FIN-01	33	67	27
2020	AP-FIN-02	57	43	51
2020	AP-FIN-03	67	33	46

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	68	18	4	1	5	4	94	1	148
2020	AP-FIN-00	67	19	0	0	10	5	100	0	21
2020	AP-FIN-01	59	19	11	0	7	4	88	0	27
2020	AP-FIN-02	67	14	4	4	6	6	91	4	51
2020	AP-FIN-03	76	20	2	0	0	2	98	0	46

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	AP-FIN	10	56	34	148
2020	AP-FIN-00	5	86	10	21
2020	AP-FIN-01	11	56	33	27
2020	AP-FIN-02	10	51	39	51
2020	AP-FIN-03	11	52	37	46
2019	AP-FIN	15	44	41	129
2019	AP-FIN-00	18	71	12	17
2019	AP-FIN-01	9	41	50	22
2019	AP-FIN-02	20	48	32	44
2019	AP-FIN-03	12	36	52	42
2018	AP-FIN	9	48	43	140
2018	AP-FIN-02	9	43	48	44
2018	AP-FIN-03	13	43	43	53
2017	AP-FIN	13	48	39	145
2017	AP-FIN-00	15	65	19	26
2017	AP-FIN-01	8	65	27	26
2017	AP-FIN-02	16	41	43	37
2017	AP-FIN-03	13	38	49	55

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	Other (%)	Total responses
2020	AP-FIN	7	47	40	7	0	15
2019	AP-FIN	0	11	58	21	11	19
2018	AP-FIN	8	23	54	8	8	13
2017	AP-FIN	5	5	63	26	0	19

Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	48	43	7	2	0	91	2	148
2020	AP-FIN-00	48	33	14	5	0	81	5	21
2020	AP-FIN-01	37	48	15	0	0	85	0	27
2020	AP-FIN-02	53	45	2	0	0	98	0	51
2020	AP-FIN-03	48	43	4	4	0	91	4	46
2019	AP-FIN	49	43	5	4	0	91	4	129
2019	AP-FIN-00	41	53	6	0	0	94	0	17
2019	AP-FIN-01	55	41	5	0	0	95	0	22
2019	AP-FIN-02	50	43	2	5	0	93	5	44
2019	AP-FIN-03	52	36	5	7	0	88	7	42
2018	AP-FIN	51	39	7	1	1	91	2	140
2018	AP-FIN-02	43	48	7	0	2	91	2	44
2018	AP-FIN-03	55	30	13	2	0	85	2	53
2017	AP-FIN	48	42	6	3	1	90	3	144
2017	AP-FIN-00	50	46	4	0	0	96	0	26
2017	AP-FIN-01	77	15	4	0	4	92	4	26
2017	AP-FIN-02	33	51	11	5	0	84	5	37
2017	AP-FIN-03	43	48	6	4	0	91	4	54

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	43	47	7	3	1	89	3	148
2020	AP-FIN-00	52	43	5	0	0	95	0	21
2020	AP-FIN-01	52	44	4	0	0	96	0	27
2020	AP-FIN-02	45	39	10	6	0	84	6	51
2020	AP-FIN-03	33	54	9	2	2	87	4	46
2019	AP-FIN	28	48	16	6	2	76	9	129
2019	AP-FIN-00	29	47	18	6	0	76	6	17
2019	AP-FIN-01	32	32	27	5	5	64	9	22
2019	AP-FIN-02	30	52	11	5	2	82	7	44
2019	AP-FIN-03	26	52	12	7	2	79	10	42
2018	AP-FIN	40	43	10	6	1	83	7	136
2018	AP-FIN-02	36	45	12	5	2	81	7	42
2018	AP-FIN-03	35	40	15	8	2	75	10	52
2017	AP-FIN	35	43	15	4	3	78	7	145
2017	AP-FIN-00	31	50	19	0	0	81	0	26
2017	AP-FIN-01	62	19	12	4	4	81	8	26
2017	AP-FIN-02	22	59	8	5	5	81	11	37
2017	AP-FIN-03	31	42	20	5	2	73	7	55

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	3	9	43	33	11	0	1	45	12	148
2020	AP-FIN-00	0	5	38	43	10	0	5	55	5	21
2020	AP-FIN-01	4	7	26	52	11	0	0	63	11	27
2020	AP-FIN-02	4	12	37	31	16	0	0	47	16	51
2020	AP-FIN-03	4	9	57	22	9	0	0	30	13	46
2019	AP-FIN	4	13	31	38	13	1	0	52	17	127
2019	AP-FIN-00	0	12	24	35	24	6	0	63	13	17
2019	AP-FIN-01	5	9	32	36	18	0	0	55	14	22
2019	AP-FIN-02	7	14	26	37	16	0	0	53	21	43
2019	AP-FIN-03	2	12	37	44	5	0	0	49	15	41
2018	AP-FIN	3	12	35	36	14	0	0	50	15	139
2018	AP-FIN-02	2	12	37	35	14	0	0	49	14	43
2018	AP-FIN-03	4	15	38	30	13	0	0	43	19	53
2017	AP-FIN	3	12	40	29	13	1	3	44	15	145
2017	AP-FIN-00	4	4	54	19	15	0	4	36	8	26
2017	AP-FIN-01	0	15	35	23	23	0	4	48	16	26
2017	AP-FIN-02	0	16	32	38	5	3	5	47	18	37
2017	AP-FIN-03	5	11	42	31	11	0	0	42	16	55

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	1	6	16	49	26	2	0	76	8	147
2020	AP-FIN-00	0	0	10	45	40	5	0	89	0	20
2020	AP-FIN-01	0	11	7	52	22	7	0	80	12	27
2020	AP-FIN-02	4	6	18	39	33	0	0	73	10	51
2020	AP-FIN-03	0	7	22	57	15	0	0	72	7	46
2019	AP-FIN	9	15	24	28	22	0	2	51	24	127
2019	AP-FIN-00	12	18	0	35	29	0	6	69	31	17
2019	AP-FIN-01	14	0	23	23	41	0	0	64	14	22
2019	AP-FIN-02	7	16	30	27	18	0	2	47	23	44
2019	AP-FIN-03	8	20	28	33	13	0	0	45	28	40
2018	AP-FIN	3	12	20	38	27	0	1	65	15	138
2018	AP-FIN-02	2	9	12	58	19	0	0	77	12	43
2018	AP-FIN-03	4	19	26	32	19	0	0	51	23	53
2017	AP-FIN	1	9	17	35	34	1	4	72	11	145
2017	AP-FIN-00	0	8	8	35	46	0	4	84	8	26
2017	AP-FIN-01	0	8	8	27	46	0	12	83	9	26
2017	AP-FIN-02	0	13	22	38	22	3	3	63	14	37
2017	AP-FIN-03	4	7	22	36	29	0	2	67	11	55

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	3	10	30	39	14	4	0	55	13	147
2020	AP-FIN-00	5	10	24	38	10	14	0	56	17	21
2020	AP-FIN-01	0	11	4	52	26	7	0	84	12	27
2020	AP-FIN-02	8	10	27	39	16	0	0	55	18	51
2020	AP-FIN-03	0	9	53	31	7	0	0	38	9	45
2019	AP-FIN	4	9	39	27	16	2	2	46	13	128
2019	AP-FIN-00	0	6	41	24	18	6	6	47	7	17
2019	AP-FIN-01	9	9	27	23	32	0	0	55	18	22
2019	AP-FIN-02	5	9	39	23	18	2	5	44	15	44
2019	AP-FIN-03	2	7	44	37	7	2	0	45	10	41
2018	AP-FIN	3	12	32	32	19	1	1	52	15	139
2018	AP-FIN-02	0	19	37	28	16	0	0	44	19	43
2018	AP-FIN-03	6	8	34	42	9	2	0	52	13	53
2017	AP-FIN	1	15	28	35	18	1	3	55	16	144
2017	AP-FIN-00	0	0	23	42	31	0	4	76	0	26
2017	AP-FIN-01	0	15	12	31	35	4	4	71	17	26
2017	AP-FIN-02	0	19	31	33	11	0	6	47	20	36
2017	AP-FIN-03	2	18	36	35	9	0	0	44	20	55

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	4	11	33	41	11	0	0	52	15	147
2020	AP-FIN-00	0	14	14	48	24	0	0	71	14	21
2020	AP-FIN-01	0	7	33	44	15	0	0	59	7	27
2020	AP-FIN-02	10	6	29	41	14	0	0	55	16	51
2020	AP-FIN-03	2	18	49	31	0	0	0	31	20	45
2019	AP-FIN	4	13	35	34	14	0	0	48	16	128
2019	AP-FIN-00	0	0	35	53	12	0	0	65	0	17
2019	AP-FIN-01	0	9	36	32	23	0	0	55	9	22
2019	AP-FIN-02	7	16	30	27	20	0	0	48	23	44
2019	AP-FIN-03	5	15	41	34	5	0	0	39	20	41
2018	AP-FIN	3	9	40	37	10	1	0	47	12	139
2018	AP-FIN-02	2	12	47	33	7	0	0	40	14	43
2018	AP-FIN-03	6	13	45	30	6	0	0	36	19	53
2017	AP-FIN	3	6	48	28	13	1	1	42	9	145
2017	AP-FIN-00	0	12	27	35	23	4	0	60	12	26
2017	AP-FIN-01	0	0	38	38	19	4	0	60	0	26
2017	AP-FIN-02	5	8	46	33	5	0	3	39	14	37
2017	AP-FIN-03	5	4	64	16	11	0	0	27	9	55

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	9	14	34	31	10	1	1	42	23	148
2020	AP-FIN-00	0	10	24	48	10	5	5	63	11	21
2020	AP-FIN-01	7	4	22	44	22	0	0	67	11	27
2020	AP-FIN-02	12	18	31	25	14	0	0	39	29	51
2020	AP-FIN-03	13	15	48	24	0	0	0	24	28	46
2019	AP-FIN	18	16	30	20	13	2	2	34	35	128
2019	AP-FIN-00	0	24	12	41	18	0	6	63	25	17
2019	AP-FIN-01	23	0	36	27	14	0	0	41	23	22
2019	AP-FIN-02	25	11	27	14	18	2	2	33	38	44
2019	AP-FIN-03	17	24	37	12	7	2	0	20	43	41
2018	AP-FIN	9	22	37	19	11	1	1	31	32	139
2018	AP-FIN-02	7	19	47	23	5	0	0	28	26	43
2018	AP-FIN-03	13	28	45	9	4	0	0	13	42	53
2017	AP-FIN	10	20	37	15	13	2	3	30	31	145
2017	AP-FIN-00	12	15	12	19	31	4	8	57	30	26
2017	AP-FIN-01	0	15	23	35	23	4	0	60	16	26
2017	AP-FIN-02	3	27	49	8	8	3	3	17	31	37
2017	AP-FIN-03	18	20	47	9	4	0	2	13	39	55

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	8	10	31	34	11	4	2	48	19	147
2020	AP-FIN-00	0	0	43	24	10	19	5	44	0	21
2020	AP-FIN-01	8	4	19	42	12	8	8	64	14	26
2020	AP-FIN-02	14	14	22	39	12	0	0	51	27	51
2020	AP-FIN-03	4	13	43	28	11	0	0	39	17	46
2019	AP-FIN	20	25	24	18	9	3	0	28	47	127
2019	AP-FIN-00	18	18	18	35	12	0	0	47	35	17
2019	AP-FIN-01	27	14	36	14	9	0	0	23	41	22
2019	AP-FIN-02	25	23	25	11	7	9	0	20	53	44
2019	AP-FIN-03	15	33	23	23	8	0	0	30	48	40
2018	AP-FIN	13	18	32	21	13	2	1	35	32	139
2018	AP-FIN-02	14	12	40	23	12	0	0	35	26	43
2018	AP-FIN-03	13	25	34	21	8	0	0	28	38	53
2017	AP-FIN	9	19	30	17	17	6	2	37	31	145
2017	AP-FIN-00	19	15	8	15	23	19	0	48	43	26
2017	AP-FIN-01	4	8	19	19	35	12	4	64	14	26
2017	AP-FIN-02	3	27	41	13	11	3	3	26	31	37
2017	AP-FIN-03	11	22	38	18	9	0	2	28	33	55

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	3	12	39	30	11	5	1	44	16	148
2020	AP-FIN-00	0	10	19	33	14	19	5	63	13	21
2020	AP-FIN-01	0	11	26	37	19	7	0	60	12	27
2020	AP-FIN-02	8	16	35	24	16	2	0	40	24	51
2020	AP-FIN-03	0	11	57	30	2	0	0	33	11	46
2019	AP-FIN	9	8	41	29	13	0	1	42	17	127
2019	AP-FIN-00	6	18	29	24	18	0	6	44	25	17
2019	AP-FIN-01	9	5	32	36	18	0	0	55	14	22
2019	AP-FIN-02	9	9	44	21	16	0	0	37	19	43
2019	AP-FIN-03	10	2	44	39	5	0	0	44	12	41
2018	AP-FIN	5	11	39	32	12	1	0	45	16	139
2018	AP-FIN-02	7	12	42	30	9	0	0	40	19	43
2018	AP-FIN-03	6	8	47	36	4	0	0	40	13	53
2017	AP-FIN	3	8	35	36	12	1	4	51	12	144
2017	AP-FIN-00	0	12	23	35	15	4	12	59	14	26
2017	AP-FIN-01	4	4	23	38	23	0	8	67	8	26
2017	AP-FIN-02	5	8	43	27	13	0	3	42	14	37
2017	AP-FIN-03	2	9	43	39	6	2	0	45	11	54

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	9	25	44	16	5	1	0	21	35	148
2020	AP-FIN-00	0	29	48	5	14	5	0	20	30	21
2020	AP-FIN-01	4	19	44	26	7	0	0	33	22	27
2020	AP-FIN-02	18	25	33	20	4	0	0	24	43	51
2020	AP-FIN-03	7	26	57	9	2	0	0	11	33	46
2019	AP-FIN	19	22	44	11	4	0	1	15	41	128
2019	AP-FIN-00	18	24	41	18	0	0	0	18	41	17
2019	AP-FIN-01	18	27	36	14	5	0	0	18	45	22
2019	AP-FIN-02	20	18	43	11	5	0	2	16	40	44
2019	AP-FIN-03	15	22	51	7	5	0	0	12	37	41

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	22	52	9	13	3	1	75	16	147
2020	AP-FIN-00	25	65	10	0	0	0	90	0	20
2020	AP-FIN-01	30	44	7	15	0	4	77	15	27
2020	AP-FIN-02	27	47	8	10	8	0	75	18	51
2020	AP-FIN-03	13	54	9	22	2	0	67	24	46
2019	AP-FIN	18	33	19	17	11	2	52	28	129
2019	AP-FIN-00	18	24	35	0	18	6	44	19	17
2019	AP-FIN-01	14	36	23	9	18	0	50	27	22
2019	AP-FIN-02	23	30	14	18	14	2	53	33	44
2019	AP-FIN-03	17	38	19	24	2	0	55	26	42

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	56	30	8	3	2	0	86	5	146
2020	AP-FIN-00	76	24	0	0	0	0	100	0	21
2020	AP-FIN-01	56	30	11	0	4	0	85	4	27
2020	AP-FIN-02	41	37	14	6	2	0	78	8	51
2020	AP-FIN-03	64	25	5	5	2	0	89	7	44
2019	AP-FIN	47	34	9	5	2	2	83	8	129
2019	AP-FIN-00	53	41	0	0	0	6	100	0	17
2019	AP-FIN-01	45	36	5	5	5	5	86	10	22
2019	AP-FIN-02	55	18	11	11	2	2	74	14	44
2019	AP-FIN-03	38	45	12	2	2	0	83	5	42
2018	AP-FIN	50	35	8	4	1	1	87	5	139
2018	AP-FIN-02	50	34	11	5	0	0	84	5	44
2018	AP-FIN-03	42	43	8	4	2	2	87	6	53
2017	AP-FIN	56	33	6	4	1	0	89	6	145
2017	AP-FIN-00	54	42	0	0	4	0	96	4	26
2017	AP-FIN-01	69	23	0	8	0	0	92	8	26
2017	AP-FIN-02	44	43	8	5	0	0	87	5	37
2017	AP-FIN-03	58	27	9	4	2	0	85	5	55

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	63	31	3	2	1	0	94	3	148
2020	AP-FIN-00	86	14	0	0	0	0	100	0	21
2020	AP-FIN-01	56	37	4	4	0	0	93	4	27
2020	AP-FIN-02	57	37	2	4	0	0	94	4	51
2020	AP-FIN-03	63	28	7	0	2	0	91	2	46
2019	AP-FIN	61	33	2	2	1	1	94	3	127
2019	AP-FIN-00	56	38	0	0	0	6	100	0	16
2019	AP-FIN-01	59	32	5	5	0	0	91	5	22
2019	AP-FIN-02	59	36	0	2	2	0	95	5	44
2019	AP-FIN-03	66	27	5	2	0	0	93	2	41
2018	AP-FIN	65	28	4	3	0	0	93	3	140
2018	AP-FIN-02	59	36	2	2	0	0	95	2	44
2018	AP-FIN-03	64	25	9	2	0	0	89	2	53
2017	AP-FIN	60	38	1	1	0	0	99	1	144
2017	AP-FIN-00	65	35	0	0	0	0	100	0	26
2017	AP-FIN-01	60	40	0	0	0	0	100	0	25
2017	AP-FIN-02	60	35	3	3	0	0	95	3	37
2017	AP-FIN-03	60	40	0	0	0	0	100	0	55

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	48	38	10	4	0	0	86	4	148
2020	AP-FIN-00	67	29	5	0	0	0	95	0	21
2020	AP-FIN-01	44	37	15	4	0	0	81	4	27
2020	AP-FIN-02	35	47	14	4	0	0	82	4	51
2020	AP-FIN-03	57	30	7	7	0	0	87	7	46
2019	AP-FIN	47	40	9	2	2	1	88	3	129
2019	AP-FIN-00	59	29	6	0	0	6	94	0	17
2019	AP-FIN-01	50	32	9	5	5	0	82	9	22
2019	AP-FIN-02	48	36	14	0	2	0	84	2	44
2019	AP-FIN-03	43	48	7	2	0	0	90	2	42
2018	AP-FIN	48	43	6	3	0	0	91	3	140
2018	AP-FIN-02	41	52	5	2	0	0	93	2	44
2018	AP-FIN-03	51	38	6	6	0	0	89	6	53

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	38	42	12	7	0	0	1	81	7	146
2020	AP-FIN-00	52	43	5	0	0	0	0	95	0	21
2020	AP-FIN-01	48	30	15	7	0	0	0	78	7	27
2020	AP-FIN-02	35	43	12	10	0	0	0	78	10	51
2020	AP-FIN-03	32	45	14	7	0	0	2	79	7	44
2019	AP-FIN	38	44	11	3	3	1	0	83	6	127
2019	AP-FIN-00	53	29	12	0	6	0	0	82	6	17
2019	AP-FIN-01	41	32	18	0	9	0	0	73	9	22
2019	AP-FIN-02	39	43	9	5	2	2	0	84	7	44
2019	AP-FIN-03	32	56	7	5	0	0	0	88	5	41
2018	AP-FIN	50	40	4	4	1	1	0	91	5	140
2018	AP-FIN-02	43	48	5	2	2	0	0	91	5	44
2018	AP-FIN-03	53	36	6	4	2	0	0	89	6	53
2017	AP-FIN	51	36	9	4	0	0	0	87	4	145
2017	AP-FIN-00	50	38	12	0	0	0	0	88	0	26
2017	AP-FIN-01	69	23	4	4	0	0	0	92	4	26
2017	AP-FIN-02	49	38	3	11	0	0	0	87	11	37
2017	AP-FIN-03	44	40	15	2	0	0	0	84	2	55

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	41	34	14	5	1	3	1	78	7	148
2020	AP-FIN-00	48	43	10	0	0	0	0	90	0	21
2020	AP-FIN-01	44	30	19	7	0	0	0	74	7	27
2020	AP-FIN-02	37	33	18	6	4	2	0	72	10	51
2020	AP-FIN-03	43	35	9	7	0	4	2	84	7	46
2019	AP-FIN	50	33	10	4	2	0	1	84	5	129
2019	AP-FIN-00	53	24	12	12	0	0	0	76	12	17
2019	AP-FIN-01	50	23	18	5	5	0	0	73	9	22
2019	AP-FIN-02	57	27	7	5	2	0	2	86	7	44
2019	AP-FIN-03	45	48	7	0	0	0	0	93	0	42
2018	AP-FIN	51	36	9	0	0	2	1	90	0	140
2018	AP-FIN-02	45	39	14	0	0	2	0	86	0	44
2018	AP-FIN-03	57	34	6	0	0	2	2	94	0	53
2017	AP-FIN	54	33	8	1	1	2	0	89	3	145
2017	AP-FIN-00	58	35	4	0	0	4	0	96	0	26
2017	AP-FIN-01	65	23	4	4	4	0	0	88	8	26
2017	AP-FIN-02	41	38	11	3	3	5	0	83	6	37
2017	AP-FIN-03	55	35	11	0	0	0	0	89	0	55

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	64	30	3	2	1	1	95	3	148
2020	AP-FIN-00	76	19	5	0	0	0	95	0	21
2020	AP-FIN-01	59	33	4	4	0	0	93	4	27
2020	AP-FIN-02	63	31	2	2	0	2	96	2	51
2020	AP-FIN-03	61	33	2	2	2	0	93	4	46
2019	AP-FIN	65	26	6	3	1	0	91	4	127
2019	AP-FIN-00	69	19	6	6	0	0	88	6	16
2019	AP-FIN-01	64	27	0	9	0	0	91	9	22
2019	AP-FIN-02	61	25	9	2	2	0	86	5	44
2019	AP-FIN-03	68	29	2	0	0	0	98	0	41
2018	AP-FIN	64	31	3	1	1	0	95	2	140
2018	AP-FIN-02	59	36	2	2	0	0	95	2	44
2018	AP-FIN-03	66	28	4	2	0	0	94	2	53
2017	AP-FIN	60	34	3	3	0	0	94	3	145
2017	AP-FIN-00	62	31	4	4	0	0	92	4	26
2017	AP-FIN-01	69	19	8	4	0	0	88	4	26
2017	AP-FIN-02	60	35	3	3	0	0	95	3	37
2017	AP-FIN-03	55	44	0	2	0	0	98	2	55

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	37	31	11	4	3	9	4	78	9	148
2020	AP-FIN-00	33	29	19	0	0	10	10	76	0	21
2020	AP-FIN-01	33	37	7	11	0	11	0	79	13	27
2020	AP-FIN-02	31	29	18	2	6	10	4	70	9	51
2020	AP-FIN-03	50	28	4	4	4	7	2	86	10	46

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	30	28	19	7	4	11	1	65	13	148
2020	AP-FIN-00	43	29	10	10	0	10	0	79	11	21
2020	AP-FIN-01	41	26	15	15	0	4	0	69	15	27
2020	AP-FIN-02	24	20	27	6	8	14	2	51	16	51
2020	AP-FIN-03	26	39	15	4	4	9	2	73	10	46

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	40	30	12	7	1	7	3	77	9	148
2020	AP-FIN-00	38	38	14	5	0	5	0	80	5	21
2020	AP-FIN-01	44	30	15	7	0	4	0	77	8	27
2020	AP-FIN-02	33	27	10	12	0	14	4	74	14	51
2020	AP-FIN-03	46	26	13	4	2	4	4	79	7	46

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	26	34	18	7	4	7	4	67	12	148
2020	AP-FIN-00	24	33	19	0	0	10	14	75	0	21
2020	AP-FIN-01	26	48	11	4	4	4	4	80	8	27
2020	AP-FIN-02	24	24	29	12	4	6	2	51	17	51
2020	AP-FIN-03	28	39	11	7	7	7	2	74	14	46
2019	AP-FIN	28	26	12	10	3	12	9	68	17	127
2019	AP-FIN-00	35	18	6	12	0	12	18	75	17	17
2019	AP-FIN-01	32	14	5	14	5	18	14	67	27	22
2019	AP-FIN-02	28	21	12	7	7	12	14	66	19	43
2019	AP-FIN-03	22	41	20	10	0	7	0	68	11	41
2018	AP-FIN	23	35	13	11	2	11	6	69	15	140
2018	AP-FIN-02	16	43	11	14	2	11	2	68	18	44
2018	AP-FIN-03	23	32	19	13	2	9	2	62	17	53
2017	AP-FIN	30	35	10	8	3	6	7	75	13	145
2017	AP-FIN-00	23	38	12	4	0	4	19	80	5	26
2017	AP-FIN-01	35	31	0	4	12	8	12	81	19	26
2017	AP-FIN-02	25	38	13	3	5	11	5	74	10	37
2017	AP-FIN-03	36	33	13	15	0	4	0	72	15	55

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	46	35	7	7	1	3	1	84	8	147
2020	AP-FIN-00	52	24	14	5	0	5	0	80	5	21
2020	AP-FIN-01	42	31	4	12	0	8	4	83	13	26
2020	AP-FIN-02	47	33	6	10	2	2	0	82	12	51
2020	AP-FIN-03	43	43	9	4	0	0	0	87	4	46
2019	AP-FIN	46	42	4	4	2	1	2	90	6	129
2019	AP-FIN-00	29	41	6	12	6	0	6	75	19	17
2019	AP-FIN-01	36	45	5	9	0	0	5	86	10	22
2019	AP-FIN-02	50	43	2	0	2	2	0	95	2	44
2019	AP-FIN-03	55	36	5	2	2	0	0	90	5	42
2018	AP-FIN	55	35	3	3	1	1	1	92	5	136
2018	AP-FIN-02	55	31	2	5	2	2	2	90	8	42
2018	AP-FIN-03	58	32	6	2	2	0	0	91	4	53
2017	AP-FIN	54	32	6	5	1	3	0	89	6	145
2017	AP-FIN-00	50	38	4	8	0	0	0	88	8	26
2017	AP-FIN-01	65	27	4	0	4	0	0	92	4	26
2017	AP-FIN-02	46	35	5	8	0	5	0	86	9	37
2017	AP-FIN-03	55	31	7	4	0	4	0	89	4	55

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	49	40	8	3	0	89	3	145
2020	AP-FIN-00	48	38	14	0	0	86	0	21
2020	AP-FIN-01	44	48	4	4	0	92	4	25
2020	AP-FIN-02	48	42	8	2	0	90	2	50
2020	AP-FIN-03	54	33	7	7	0	87	7	46
2019	AP-FIN	51	36	8	3	2	88	5	129
2019	AP-FIN-00	41	41	12	0	6	82	6	17
2019	AP-FIN-01	36	41	14	9	0	77	9	22
2019	AP-FIN-02	57	34	7	0	2	91	2	44
2019	AP-FIN-03	60	33	2	5	0	93	5	42
2018	AP-FIN	61	31	5	2	1	92	3	137
2018	AP-FIN-02	55	33	5	7	0	88	7	42
2018	AP-FIN-03	62	30	8	0	0	92	0	53

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	32	26	15	7	4	11	4	70	13	148
2020	AP-FIN-00	33	29	14	0	0	10	14	81	0	21
2020	AP-FIN-01	30	26	11	19	4	11	0	63	25	27
2020	AP-FIN-02	31	29	12	6	4	14	4	74	12	51
2020	AP-FIN-03	35	20	22	4	7	11	2	63	13	46
2019	AP-FIN	24	30	16	9	6	9	5	63	18	128
2019	AP-FIN-00	18	35	12	6	6	12	12	69	15	17
2019	AP-FIN-01	36	18	14	18	9	0	5	57	29	22
2019	AP-FIN-02	23	28	16	9	7	14	2	61	19	43
2019	AP-FIN-03	21	36	19	7	2	10	5	67	11	42
2018	AP-FIN	31	32	11	10	3	11	1	72	15	136
2018	AP-FIN-02	33	38	5	10	5	7	2	79	16	42
2018	AP-FIN-03	25	25	19	13	4	12	2	58	20	52
2017	AP-FIN	23	26	17	8	5	17	5	62	16	145
2017	AP-FIN-00	27	35	8	8	4	19	0	76	14	26
2017	AP-FIN-01	27	19	12	8	12	15	8	60	25	26
2017	AP-FIN-02	16	24	24	3	5	19	9	56	11	37
2017	AP-FIN-03	24	25	20	11	2	15	4	60	16	55

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	38	51	5	6	89	6	148
2020	AP-FIN-00	43	48	5	5	90	5	21
2020	AP-FIN-01	33	56	7	4	89	4	27
2020	AP-FIN-02	39	51	4	6	90	6	51
2020	AP-FIN-03	35	52	7	7	87	7	46

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	31	50	10	10	0	81	10	147
2020	AP-FIN-00	24	71	0	5	0	95	5	21
2020	AP-FIN-01	26	52	11	11	0	78	11	27
2020	AP-FIN-02	37	39	14	10	0	76	10	51
2020	AP-FIN-03	31	51	9	9	0	82	9	45
2019	AP-FIN	50	41	7	2	0	91	2	129
2019	AP-FIN-00	47	35	12	6	0	82	6	17
2019	AP-FIN-01	55	36	5	5	0	91	5	22
2019	AP-FIN-02	52	45	0	2	0	98	2	44
2019	AP-FIN-03	48	43	10	0	0	90	0	42
2017	AP-FIN	50	40	5	4	1	90	5	145
2017	AP-FIN-00	54	42	4	0	0	96	0	26
2017	AP-FIN-01	58	38	4	0	0	96	0	26
2017	AP-FIN-02	38	46	8	5	3	84	8	37
2017	AP-FIN-03	55	35	4	7	0	89	7	55

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	46	37	8	7	0	1	84	8	147
2020	AP-FIN-00	43	48	5	5	0	0	90	5	21
2020	AP-FIN-01	52	33	11	4	0	0	85	4	27
2020	AP-FIN-02	47	33	8	10	0	2	82	10	51
2020	AP-FIN-03	44	40	7	9	0	0	84	9	45
2019	AP-FIN	52	34	9	5	2	0	85	6	128
2019	AP-FIN-00	35	53	6	0	6	0	88	6	17
2019	AP-FIN-01	55	27	9	9	0	0	82	9	22
2019	AP-FIN-02	68	18	5	7	2	0	86	9	44
2019	AP-FIN-03	41	49	10	0	0	0	90	0	41
2017	AP-FIN	59	32	5	4	1	0	90	5	145
2017	AP-FIN-00	65	31	0	4	0	0	96	4	26
2017	AP-FIN-01	69	23	4	0	4	0	92	4	26
2017	AP-FIN-02	44	46	8	3	0	0	89	3	37
2017	AP-FIN-03	60	27	5	7	0	0	87	7	55

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	77	18	1	3	1	95	3	148
2020	AP-FIN-00	86	14	0	0	0	100	0	21
2020	AP-FIN-01	67	30	4	0	0	96	0	27
2020	AP-FIN-02	82	12	0	6	0	94	6	51
2020	AP-FIN-03	74	20	2	2	2	93	4	46
2017	AP-FIN	73	24	2	1	0	97	1	145
2017	AP-FIN-00	77	19	4	0	0	96	0	26
2017	AP-FIN-01	85	15	0	0	0	100	0	26
2017	AP-FIN-02	68	27	3	3	0	95	3	37
2017	AP-FIN-03	69	29	2	0	0	98	0	55

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	72	16	5	3	0	1	4	92	3	148
2020	AP-FIN-00	90	10	0	0	0	0	0	100	0	21
2020	AP-FIN-01	44	30	15	0	0	4	7	83	0	27
2020	AP-FIN-02	75	14	2	4	0	0	6	94	4	51
2020	AP-FIN-03	74	15	4	4	0	0	2	91	4	46
2019	AP-FIN	60	25	7	2	2	2	2	89	4	129
2019	AP-FIN-00	53	18	12	0	6	6	6	80	7	17
2019	AP-FIN-01	64	27	5	5	0	0	0	91	5	22
2019	AP-FIN-02	61	23	2	2	2	5	5	93	5	44
2019	AP-FIN-03	62	29	10	0	0	0	0	90	0	42

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	7	93	148
2020	AP-FIN-01	0	100	27
2020	AP-FIN-03	15	85	46
2019	AP-FIN	7	93	129

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	55	45	11

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	0	100	11

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	0	100	11

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	0	100	11

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	0	100	11

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	45	55	11

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	55	45	11

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	0	100	11

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	0	100	11

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	0	100	11

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	45	55	11

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	0	100	11

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	0	100	11

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	21	9	12	2	3	43	9	64	10	148
2020	AP-FIN-00	14	10	5	0	0	71	0	83	0	21
2020	AP-FIN-01	30	11	15	4	0	30	11	69	6	27
2020	AP-FIN-02	18	10	12	4	2	47	8	61	13	51
2020	AP-FIN-03	22	9	15	0	7	35	13	58	13	46
2019	AP-FIN	19	10	15	3	3	34	16	58	13	128
2019	AP-FIN-00	19	13	13	6	6	25	19	56	22	16
2019	AP-FIN-01	9	9	9	0	5	36	32	57	14	22
2019	AP-FIN-02	25	11	14	0	5	34	11	67	8	44
2019	AP-FIN-03	17	10	17	7	0	38	12	52	14	42
2018	AP-FIN	16	11	10	1	1	45	16	69	5	140
2018	AP-FIN-02	16	14	11	2	0	39	18	68	5	44
2018	AP-FIN-03	15	8	13	0	2	49	13	60	5	53
2017	AP-FIN	15	14	12	2	0	42	15	67	5	145
2017	AP-FIN-00	19	19	0	0	0	42	19	100	0	26
2017	AP-FIN-01	4	12	15	4	0	54	12	44	11	26
2017	AP-FIN-02	16	11	16	5	0	38	14	56	11	37
2017	AP-FIN-03	18	15	15	0	0	38	15	69	0	55

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	42	31	11	2	1	11	1	83	4	148
2020	AP-FIN-00	43	38	10	0	0	10	0	89	0	21
2020	AP-FIN-01	41	33	19	0	0	7	0	80	0	27
2020	AP-FIN-02	35	35	14	2	2	10	2	80	4	51
2020	AP-FIN-03	48	24	7	4	2	15	0	85	8	46
2019	AP-FIN	45	28	9	3	2	11	2	84	5	128
2019	AP-FIN-00	44	38	0	6	0	13	0	93	7	16
2019	AP-FIN-01	32	27	14	5	0	14	9	76	6	22
2019	AP-FIN-02	52	20	7	2	5	11	2	84	8	44
2019	AP-FIN-03	45	36	10	2	0	7	0	87	3	42
2018	AP-FIN	41	36	11	3	0	8	1	84	3	140
2018	AP-FIN-02	32	36	16	2	0	11	2	79	3	44
2018	AP-FIN-03	40	42	13	2	0	4	0	84	2	53
2017	AP-FIN	41	37	9	1	1	10	1	88	2	145
2017	AP-FIN-00	27	50	4	4	0	12	4	91	5	26
2017	AP-FIN-01	38	23	19	4	4	12	0	70	9	26
2017	AP-FIN-02	46	35	8	0	0	8	3	91	0	37
2017	AP-FIN-03	45	38	7	0	0	9	0	92	0	55

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	7	93	148
2020	AP-FIN-00	0	100	21
2020	AP-FIN-03	11	89	46

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	45	55	11

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	0	100	11

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	0	100	11

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	45	55	11

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	0	100	11

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	0	100	11

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	0	100	11

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	0	100	11

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	0	100	11

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	0	100	11

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	0	100	11

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	45	55	11

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	0	100	11

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	0	100	11

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	0	100	11

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	0	100	11

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	0	100	11

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	0	100	11

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	0	100	11

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	0	100	11

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	0	100	11

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	0	100	11

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	0	100	11

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	55	45	11

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	0	100	11

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	45	55	11

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	0	100	11

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	22	11	11	2	3	43	9	67	10	148
2020	AP-FIN-00	24	14	0	0	0	62	0	100	0	21
2020	AP-FIN-01	30	11	19	0	0	33	7	69	0	27
2020	AP-FIN-02	18	12	6	6	2	47	10	68	18	51
2020	AP-FIN-03	22	9	17	0	7	35	11	56	12	46
2019	AP-FIN	18	7	12	2	1	47	14	63	6	129
2019	AP-FIN-00	24	18	12	6	0	35	6	70	10	17
2019	AP-FIN-01	9	0	9	5	0	41	36	40	20	22
2019	AP-FIN-02	20	2	14	0	2	50	11	59	6	44
2019	AP-FIN-03	17	12	10	0	0	52	10	75	0	42
2018	AP-FIN	14	13	8	1	0	49	16	76	2	140
2018	AP-FIN-02	11	18	9	0	0	39	23	76	0	44
2018	AP-FIN-03	15	8	9	0	0	55	13	71	0	53
2017	AP-FIN	19	14	10	0	1	42	14	73	3	145
2017	AP-FIN-00	23	15	0	0	0	46	15	100	0	26
2017	AP-FIN-01	12	4	15	0	4	50	15	44	11	26
2017	AP-FIN-02	13	19	11	0	0	38	19	75	0	37
2017	AP-FIN-03	24	15	13	0	2	38	9	72	3	55

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	41	30	9	3	1	13	2	83	6	148
2020	AP-FIN-00	48	43	5	0	0	5	0	95	0	21
2020	AP-FIN-01	44	22	19	4	0	11	0	75	4	27
2020	AP-FIN-02	35	31	8	4	2	16	4	83	7	51
2020	AP-FIN-03	41	30	9	2	2	13	2	85	5	46
2019	AP-FIN	45	25	9	2	1	16	2	85	4	129
2019	AP-FIN-00	41	24	12	0	0	24	0	85	0	17
2019	AP-FIN-01	32	23	14	5	0	14	14	75	6	22
2019	AP-FIN-02	55	16	7	2	2	18	0	86	6	44
2019	AP-FIN-03	45	38	5	2	0	10	0	92	3	42
2018	AP-FIN	40	37	9	1	0	10	3	89	1	140
2018	AP-FIN-02	34	30	14	0	0	18	5	82	0	44
2018	AP-FIN-03	40	43	11	0	0	4	2	88	0	53
2017	AP-FIN	41	30	10	0	1	16	1	86	2	145
2017	AP-FIN-00	23	46	0	0	0	27	4	100	0	26
2017	AP-FIN-01	54	15	15	0	4	12	0	78	4	26
2017	AP-FIN-02	46	27	8	0	0	16	3	90	0	37
2017	AP-FIN-03	40	31	15	0	2	13	0	81	2	55

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	8	92	145
2020	AP-FIN-00	5	95	19
2020	AP-FIN-01	11	89	27
2020	AP-FIN-02	6	94	50
2020	AP-FIN-03	9	91	46

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	16	84	145
2020	AP-FIN-00	0	100	19
2020	AP-FIN-01	19	81	27
2020	AP-FIN-02	20	80	50
2020	AP-FIN-03	15	85	46
2019	AP-FIN	16	84	128
2019	AP-FIN-00	13	88	16
2019	AP-FIN-01	9	91	22
2019	AP-FIN-02	14	86	44
2019	AP-FIN-03	21	79	42
2017	AP-FIN	17	83	145
2017	AP-FIN-01	19	81	26
2017	AP-FIN-02	17	83	37
2017	AP-FIN-03	16	84	55

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	30	70	23
2020	AP-FIN-02	30	70	10

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	83	17	23
2020	AP-FIN-02	80	20	10
2019	AP-FIN	90	10	20
2017	AP-FIN	92	8	24

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	58	26	5	5	5	84	11	19
2019	AP-FIN	33	28	22	17	0	61	17	18
2017	AP-FIN	41	45	5	9	0	86	9	22

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	46	32	7	6	1	4	3	84	8	145
2020	AP-FIN-00	47	47	0	0	0	5	0	100	0	19
2020	AP-FIN-01	59	19	19	4	0	0	0	78	4	27
2020	AP-FIN-02	41	25	6	12	2	8	6	77	16	51
2020	AP-FIN-03	44	40	4	4	0	2	4	90	5	45

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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	45	36	10	6	1	2	83	8	147
2020	AP-FIN-00	52	38	5	5	0	0	90	5	21
2020	AP-FIN-01	44	41	15	0	0	0	85	0	27
2020	AP-FIN-02	44	36	10	4	4	2	82	8	50
2020	AP-FIN-03	41	35	9	11	0	4	80	11	46

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	41	38	12	8	1	80	8	148
2020	AP-FIN-00	38	52	5	5	0	90	5	21
2020	AP-FIN-01	44	33	22	0	0	78	0	27
2020	AP-FIN-02	37	35	12	14	2	74	14	51
2020	AP-FIN-03	43	37	11	9	0	80	9	46

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	37	35	12	11	3	1	73	14	147
2020	AP-FIN-00	24	62	5	5	5	0	86	10	21
2020	AP-FIN-01	46	27	23	4	0	0	73	4	26
2020	AP-FIN-02	37	27	16	14	4	2	66	18	51
2020	AP-FIN-03	39	37	4	15	4	0	76	20	46

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	39	42	13	5	1	1	82	5	148
2020	AP-FIN-00	33	48	14	0	0	5	85	0	21
2020	AP-FIN-01	52	33	11	4	0	0	85	4	27
2020	AP-FIN-02	35	45	14	4	2	0	82	4	51
2020	AP-FIN-03	37	43	13	7	0	0	80	7	46

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	45	41	7	5	1	1	1	88	6	147
2020	AP-FIN-00	62	38	0	0	0	0	0	100	0	21
2020	AP-FIN-01	52	37	7	4	0	0	0	89	4	27
2020	AP-FIN-02	35	43	6	10	2	2	2	82	12	51
2020	AP-FIN-03	44	44	9	2	0	0	0	89	2	45

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	78	18	1	1	1	1	97	1	147
2020	AP-FIN-00	81	19	0	0	0	0	100	0	21
2020	AP-FIN-01	81	15	0	4	0	0	96	4	26
2020	AP-FIN-02	76	18	0	2	2	2	98	2	51
2020	AP-FIN-03	76	17	4	0	2	0	96	0	46

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	59	34	3	2	1	95	2	148
2020	AP-FIN-00	62	38	0	0	0	100	0	21
2020	AP-FIN-01	52	37	11	0	0	89	0	27
2020	AP-FIN-02	61	33	0	4	2	96	4	51
2020	AP-FIN-03	61	33	4	2	0	93	2	46

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	48	32	9	5	5	1	82	10	148
2020	AP-FIN-00	38	52	5	0	5	0	90	5	21
2020	AP-FIN-01	63	15	15	7	0	0	78	7	27
2020	AP-FIN-02	35	39	6	8	8	4	78	16	51
2020	AP-FIN-03	59	24	11	2	4	0	83	7	46

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	59	32	5	3	1	92	3	148
2020	AP-FIN-00	67	29	5	0	0	95	0	21
2020	AP-FIN-01	56	26	11	7	0	81	7	27
2020	AP-FIN-02	57	33	4	4	2	92	4	51
2020	AP-FIN-03	57	39	2	2	0	96	2	46

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	96	4	45
2020	AP-FIN-03	94	6	33

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	26	35	19	16	5	0	0	60	21	43
2020	AP-FIN-03	23	42	19	10	6	0	0	65	16	31

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	56	38	3	2	1	1	95	3	147
2020	AP-FIN-00	71	19	5	0	5	0	90	5	21
2020	AP-FIN-01	48	44	7	0	0	0	93	0	27
2020	AP-FIN-02	57	35	2	4	0	2	94	4	51
2020	AP-FIN-03	50	48	0	2	0	0	98	2	46
2019	AP-FIN	19	50	14	9	4	3	72	14	129
2019	AP-FIN-00	12	53	24	12	0	0	65	12	17
2019	AP-FIN-01	18	45	9	14	5	9	70	20	22
2019	AP-FIN-02	27	52	9	7	5	0	80	11	44
2019	AP-FIN-03	17	52	14	10	5	2	71	15	42
2018	AP-FIN	14	41	18	14	6	7	58	22	140
2018	AP-FIN-02	14	45	11	14	11	5	62	26	44
2018	AP-FIN-03	13	32	25	19	8	4	47	27	53
2017	AP-FIN	9	41	22	14	6	8	54	22	144
2017	AP-FIN-00	0	42	8	23	4	23	55	35	26
2017	AP-FIN-01	23	38	19	8	8	4	64	16	26
2017	AP-FIN-02	9	54	19	3	13	3	64	17	37
2017	AP-FIN-03	7	31	33	20	2	6	41	24	54

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	39	26	14	11	7	1	1	66	19	148
2020	AP-FIN-00	43	29	10	10	10	0	0	71	19	21
2020	AP-FIN-01	41	37	11	7	4	0	0	78	11	27
2020	AP-FIN-02	27	22	16	20	10	4	2	52	31	51
2020	AP-FIN-03	48	24	15	7	7	0	0	72	13	46

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	51	32	9	1	2	4	87	4	148
2020	AP-FIN-00	67	19	10	0	0	5	90	0	21
2020	AP-FIN-01	48	41	11	0	0	0	89	0	27
2020	AP-FIN-02	43	31	10	4	2	10	83	7	51
2020	AP-FIN-03	52	35	9	0	4	0	87	4	46

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	39	37	14	7	1	1	77	8	148
2020	AP-FIN-00	52	38	5	0	0	5	95	0	21
2020	AP-FIN-01	41	37	19	4	0	0	78	4	27
2020	AP-FIN-02	35	45	8	10	2	0	80	12	51
2020	AP-FIN-03	35	30	22	9	2	2	67	11	46
2019	AP-FIN	19	41	23	12	3	1	61	16	129
2019	AP-FIN-00	29	35	24	12	0	0	65	12	17
2019	AP-FIN-01	14	50	18	18	0	0	64	18	22
2019	AP-FIN-02	27	36	23	7	7	0	64	14	44
2019	AP-FIN-03	12	48	21	17	2	0	60	19	42
2018	AP-FIN	19	44	17	11	4	5	67	15	140
2018	AP-FIN-02	18	41	14	18	5	5	62	24	44
2018	AP-FIN-03	15	36	30	11	4	4	53	16	53
2017	AP-FIN	12	48	22	13	3	2	61	16	145
2017	AP-FIN-00	12	50	19	12	4	4	64	16	26
2017	AP-FIN-01	23	50	12	12	4	0	73	15	26
2017	AP-FIN-02	5	54	24	13	3	0	60	16	37
2017	AP-FIN-03	13	42	25	15	2	4	57	17	55

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	20	44	16	11	7	0	2	66	18	45
2020	AP-FIN-03	18	52	12	6	9	0	3	72	16	33
2019	AP-FIN	13	35	15	13	17	4	4	52	32	48
2019	AP-FIN-02	8	31	23	8	15	15	0	45	27	13
2019	AP-FIN-03	14	37	11	14	17	0	6	55	33	35

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	54	20	16	5	5	1	75	10	148
2020	AP-FIN-00	62	33	5	0	0	0	95	0	21
2020	AP-FIN-01	63	11	15	7	4	0	74	11	27
2020	AP-FIN-02	49	16	20	6	8	2	66	14	51
2020	AP-FIN-03	50	24	17	4	4	0	74	9	46

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	43	36	16	4	0	1	0	80	4	148
2020	AP-FIN-00	48	29	19	5	0	0	0	76	5	21
2020	AP-FIN-01	44	41	15	0	0	0	0	85	0	27
2020	AP-FIN-02	43	27	18	10	0	2	0	72	10	51
2020	AP-FIN-03	39	48	13	0	0	0	0	87	0	46
2019	AP-FIN	39	34	13	6	7	0	2	74	13	127
2019	AP-FIN-00	35	41	24	0	0	0	0	76	0	17
2019	AP-FIN-01	29	29	14	10	14	0	5	60	25	21
2019	AP-FIN-02	50	27	5	9	7	0	2	79	16	44
2019	AP-FIN-03	39	37	15	2	7	0	0	76	10	41
2018	AP-FIN	34	31	20	9	5	1	0	66	14	140
2018	AP-FIN-02	27	39	20	9	5	0	0	66	14	44
2018	AP-FIN-03	36	32	15	8	8	2	0	69	15	53
2017	AP-FIN	42	31	17	2	4	2	1	76	6	145
2017	AP-FIN-00	35	31	27	0	8	0	0	65	8	26
2017	AP-FIN-01	35	31	15	8	12	0	0	65	19	26
2017	AP-FIN-02	38	38	11	3	0	8	3	85	3	37
2017	AP-FIN-03	51	27	18	0	2	0	2	80	2	55

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	11	28	32	20	9	1	0	39	29	148
2020	AP-FIN-00	33	19	33	10	5	0	0	52	14	21
2020	AP-FIN-01	15	44	19	22	0	0	0	59	22	27
2020	AP-FIN-02	10	31	33	12	12	2	0	42	24	51
2020	AP-FIN-03	2	20	35	30	13	0	0	22	43	46
2019	AP-FIN	10	29	30	19	10	0	2	40	30	127
2019	AP-FIN-00	24	41	18	12	6	0	0	65	18	17
2019	AP-FIN-01	10	38	29	14	5	0	5	50	20	21
2019	AP-FIN-02	14	30	27	14	14	0	2	44	28	44
2019	AP-FIN-03	0	22	37	29	12	0	0	22	41	41
2018	AP-FIN	8	29	30	19	13	1	0	37	33	139
2018	AP-FIN-02	9	32	30	16	14	0	0	41	30	44
2018	AP-FIN-03	0	19	35	27	17	2	0	20	45	52
2017	AP-FIN	7	24	36	17	15	0	1	31	32	145
2017	AP-FIN-00	4	35	35	19	4	0	4	40	24	26
2017	AP-FIN-01	23	27	42	0	8	0	0	50	8	26
2017	AP-FIN-02	5	25	40	24	5	0	0	30	30	37
2017	AP-FIN-03	2	18	31	18	31	0	0	20	49	55

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	20	34	26	11	7	1	1	55	18	148
2020	AP-FIN-00	33	29	19	10	5	0	5	65	15	21
2020	AP-FIN-01	30	33	30	4	0	4	0	65	4	27
2020	AP-FIN-02	24	35	20	10	10	2	0	60	20	51
2020	AP-FIN-03	4	35	35	17	9	0	0	39	26	46
2019	AP-FIN	15	35	26	14	8	0	2	51	22	127
2019	AP-FIN-00	18	41	29	12	0	0	0	59	12	17
2019	AP-FIN-01	14	52	19	5	5	0	5	70	10	21
2019	AP-FIN-02	20	32	23	11	11	0	2	53	23	44
2019	AP-FIN-03	10	32	29	20	10	0	0	41	29	41
2018	AP-FIN	12	38	28	13	6	1	1	52	19	138
2018	AP-FIN-02	12	37	26	19	7	0	0	49	26	43
2018	AP-FIN-03	2	36	36	17	8	2	0	38	25	53
2017	AP-FIN	10	31	33	19	6	0	1	41	25	145
2017	AP-FIN-00	15	31	38	12	0	0	4	48	12	26
2017	AP-FIN-01	31	27	23	15	4	0	0	58	19	26
2017	AP-FIN-02	3	35	35	22	5	0	0	38	27	37
2017	AP-FIN-03	2	31	33	22	11	0	2	33	33	55

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	22	23	32	12	9	1	1	46	21	146
2020	AP-FIN-00	38	5	33	5	5	5	10	50	11	21
2020	AP-FIN-01	30	33	26	7	4	0	0	63	11	27
2020	AP-FIN-02	28	22	24	14	10	2	0	51	24	50
2020	AP-FIN-03	4	27	42	16	11	0	0	31	27	45
2019	AP-FIN	14	24	28	13	18	1	2	39	32	127
2019	AP-FIN-00	24	35	24	12	6	0	0	59	18	17
2019	AP-FIN-01	33	10	14	19	14	5	5	47	37	21
2019	AP-FIN-02	14	23	32	5	25	0	2	37	30	44
2019	AP-FIN-03	2	27	34	17	20	0	0	29	37	41
2018	AP-FIN	12	30	26	17	14	1	0	42	32	140
2018	AP-FIN-02	9	41	23	14	14	0	0	50	27	44
2018	AP-FIN-03	4	21	30	26	19	0	0	25	45	53
2017	AP-FIN	11	25	33	14	14	1	1	37	30	145
2017	AP-FIN-00	31	23	23	8	15	0	0	54	23	26
2017	AP-FIN-01	23	42	27	0	8	0	0	65	8	26
2017	AP-FIN-02	5	19	38	24	8	3	3	26	34	37
2017	AP-FIN-03	0	22	36	18	22	0	2	22	41	55

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	30	38	16	6	8	1	1	69	14	148
2020	AP-FIN-00	52	29	5	0	10	0	5	85	10	21
2020	AP-FIN-01	44	37	7	7	4	0	0	81	11	27
2020	AP-FIN-02	27	45	16	4	6	2	0	74	10	51
2020	AP-FIN-03	17	33	26	11	13	0	0	50	24	46
2019	AP-FIN	28	35	20	7	9	0	2	64	16	127
2019	AP-FIN-00	47	35	12	0	6	0	0	82	6	17
2019	AP-FIN-01	24	38	19	5	10	0	5	65	15	21
2019	AP-FIN-02	34	30	18	7	9	0	2	65	16	44
2019	AP-FIN-03	12	41	27	10	10	0	0	54	20	41
2018	AP-FIN	24	26	30	11	9	1	0	50	19	140
2018	AP-FIN-02	25	27	30	9	9	0	0	52	18	44
2018	AP-FIN-03	9	26	32	15	15	2	0	37	31	53
2017	AP-FIN	15	33	26	14	10	0	2	49	24	145
2017	AP-FIN-00	23	35	27	12	4	0	0	58	15	26
2017	AP-FIN-01	35	35	27	0	4	0	0	69	4	26
2017	AP-FIN-02	5	40	32	16	0	0	6	49	17	37
2017	AP-FIN-03	9	27	20	20	22	0	2	37	43	55

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	18	38	21	12	10	1	0	57	22	147
2020	AP-FIN-00	38	33	10	10	10	0	0	71	19	21
2020	AP-FIN-01	37	41	7	11	4	0	0	78	15	27
2020	AP-FIN-02	10	39	22	16	12	2	0	50	28	51
2020	AP-FIN-03	9	38	31	9	13	0	0	47	22	45
2019	AP-FIN	26	29	23	12	7	0	2	57	20	129
2019	AP-FIN-00	35	47	12	0	6	0	0	82	6	17
2019	AP-FIN-01	45	18	23	9	0	0	5	67	10	22
2019	AP-FIN-02	32	20	25	14	7	0	2	53	21	44
2019	AP-FIN-03	5	38	29	19	10	0	0	43	29	42
2018	AP-FIN	25	21	31	13	9	0	0	46	22	140
2018	AP-FIN-02	20	30	30	5	16	0	0	50	20	44
2018	AP-FIN-03	15	9	43	21	11	0	0	25	32	53
2017	AP-FIN	20	30	25	16	8	0	0	50	24	145
2017	AP-FIN-00	35	38	15	12	0	0	0	73	12	26
2017	AP-FIN-01	35	38	23	4	0	0	0	73	4	26
2017	AP-FIN-02	17	35	30	13	5	0	0	52	19	37
2017	AP-FIN-03	9	20	27	25	18	0	0	29	44	55

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	35	27	16	11	10	1	2	63	21	147
2020	AP-FIN-00	57	29	5	0	5	0	5	90	5	21
2020	AP-FIN-01	50	31	8	8	4	0	0	81	12	26
2020	AP-FIN-02	29	20	22	18	10	2	0	50	28	51
2020	AP-FIN-03	24	30	17	9	15	0	4	57	25	46

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	35	34	15	14	0	1	1	70	14	146
2020	AP-FIN-00	33	48	5	5	0	0	10	89	5	21
2020	AP-FIN-01	52	28	12	8	0	0	0	80	8	25
2020	AP-FIN-02	29	29	16	22	0	4	0	61	22	51
2020	AP-FIN-03	35	33	22	11	0	0	0	67	11	46
2019	AP-FIN	28	38	22	5	4	1	2	69	9	128
2019	AP-FIN-00	35	35	18	6	0	0	6	75	6	17
2019	AP-FIN-01	32	23	23	9	9	0	5	57	19	22
2019	AP-FIN-02	32	45	14	2	5	0	2	79	7	44
2019	AP-FIN-03	22	37	32	5	2	2	0	60	8	41
2018	AP-FIN	35	37	18	5	4	1	1	73	9	139
2018	AP-FIN-02	26	42	23	7	2	0	0	67	9	43
2018	AP-FIN-03	32	43	15	6	2	0	2	77	8	53
2017	AP-FIN	35	37	19	5	2	1	1	73	7	145
2017	AP-FIN-00	38	31	15	8	0	0	8	75	8	26
2017	AP-FIN-01	46	35	19	0	0	0	0	81	0	26
2017	AP-FIN-02	35	40	13	5	3	3	0	78	8	37
2017	AP-FIN-03	25	40	25	5	4	0	0	65	9	55

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	38	36	16	8	1	2	0	76	8	146
2020	AP-FIN-00	29	38	24	5	0	5	0	70	5	21
2020	AP-FIN-01	46	35	8	8	0	4	0	84	8	26
2020	AP-FIN-02	42	36	12	6	2	2	0	80	8	50
2020	AP-FIN-03	35	33	22	11	0	0	0	67	11	46
2019	AP-FIN	28	32	28	4	5	0	3	62	9	128
2019	AP-FIN-00	35	35	24	0	0	0	6	75	0	17
2019	AP-FIN-01	36	27	23	0	5	0	9	70	5	22
2019	AP-FIN-02	34	27	27	0	9	0	2	63	9	44
2019	AP-FIN-03	17	37	32	12	2	0	0	54	15	41
2018	AP-FIN	33	33	25	3	3	0	2	68	6	138
2018	AP-FIN-02	26	33	38	2	0	0	0	60	2	42
2018	AP-FIN-03	32	36	23	6	2	0	2	69	8	53
2017	AP-FIN	30	37	22	6	3	1	1	68	10	145
2017	AP-FIN-00	38	46	12	0	0	0	4	88	0	26
2017	AP-FIN-01	50	19	23	8	0	0	0	69	8	26
2017	AP-FIN-02	19	38	27	8	5	3	0	59	14	37
2017	AP-FIN-03	24	40	24	7	5	0	0	64	13	55

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	39	35	20	4	1	1	0	75	5	144
2020	AP-FIN-00	33	38	24	5	0	0	0	71	5	21
2020	AP-FIN-01	38	42	19	0	0	0	0	81	0	26
2020	AP-FIN-02	39	31	22	4	2	2	0	71	6	49
2020	AP-FIN-03	44	33	16	7	0	0	0	78	7	45
2019	AP-FIN	24	35	27	7	4	1	2	61	11	128
2019	AP-FIN-00	12	41	35	6	0	6	0	56	6	17
2019	AP-FIN-01	33	24	24	14	0	0	5	60	15	21
2019	AP-FIN-02	34	30	20	7	7	0	2	65	14	44
2019	AP-FIN-03	17	40	33	5	5	0	0	57	10	42
2018	AP-FIN	33	37	17	8	4	0	1	71	12	138
2018	AP-FIN-02	21	44	21	12	2	0	0	65	14	43
2018	AP-FIN-03	40	37	10	10	2	0	2	78	12	52
2017	AP-FIN	30	39	21	8	3	0	0	68	10	145
2017	AP-FIN-00	35	35	27	4	0	0	0	69	4	26
2017	AP-FIN-01	42	35	15	0	8	0	0	77	8	26
2017	AP-FIN-02	24	33	30	13	0	0	0	57	13	37
2017	AP-FIN-03	24	47	16	9	4	0	0	71	13	55

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	43	29	18	4	4	1	1	73	8	146
2020	AP-FIN-00	43	38	14	0	0	0	5	85	0	21
2020	AP-FIN-01	54	31	12	0	4	0	0	85	4	26
2020	AP-FIN-02	49	18	16	8	6	4	0	69	14	51
2020	AP-FIN-03	33	33	24	4	4	0	0	67	9	45
2019	AP-FIN	32	34	16	9	6	1	2	68	16	128
2019	AP-FIN-00	24	53	6	6	6	6	0	81	13	17
2019	AP-FIN-01	36	18	18	14	9	0	5	57	24	22
2019	AP-FIN-02	43	25	11	11	7	0	2	70	19	44
2019	AP-FIN-03	24	39	24	7	5	0	0	63	12	41

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	25	24	29	15	7	1	49	22	147
2020	AP-FIN-00	5	24	33	29	10	0	29	38	21
2020	AP-FIN-01	27	19	35	15	4	0	46	19	26
2020	AP-FIN-02	29	31	18	8	12	2	62	20	51
2020	AP-FIN-03	30	17	35	15	2	0	48	17	46

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	29	38	20	10	2	1	0	68	12	146
2020	AP-FIN-00	14	48	19	19	0	0	0	62	19	21
2020	AP-FIN-01	35	27	31	4	0	4	0	64	4	26
2020	AP-FIN-02	38	42	6	8	4	2	0	82	12	50
2020	AP-FIN-03	24	35	28	11	2	0	0	59	13	46
2019	AP-FIN	34	31	21	6	5	1	2	67	11	126
2019	AP-FIN-00	24	41	18	12	0	6	0	69	13	17
2019	AP-FIN-01	43	38	10	0	0	0	10	89	0	21
2019	AP-FIN-02	41	23	18	7	9	0	2	65	16	44
2019	AP-FIN-03	28	33	28	8	5	0	0	60	13	40
2018	AP-FIN	34	37	20	5	1	0	2	73	7	139
2018	AP-FIN-02	33	37	21	7	0	0	2	71	7	43
2018	AP-FIN-03	34	40	17	6	2	0	2	75	8	53
2017	AP-FIN	27	37	23	8	3	0	1	65	12	145
2017	AP-FIN-00	31	19	27	19	4	0	0	50	23	26
2017	AP-FIN-01	50	31	12	4	4	0	0	81	8	26
2017	AP-FIN-02	13	35	35	13	3	0	0	49	16	37
2017	AP-FIN-03	22	51	20	2	4	0	2	74	6	55

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	39	35	14	9	2	1	1	75	11	147
2020	AP-FIN-00	48	29	10	14	0	0	0	76	14	21
2020	AP-FIN-01	37	37	19	7	0	0	0	74	7	27
2020	AP-FIN-02	36	34	16	8	2	2	2	73	10	50
2020	AP-FIN-03	41	37	11	7	2	0	2	80	9	46
2019	AP-FIN	58	24	13	2	1	0	2	84	2	127
2019	AP-FIN-00	44	44	6	6	0	0	0	88	6	16
2019	AP-FIN-01	55	36	5	0	0	0	5	95	0	22
2019	AP-FIN-02	73	11	14	0	0	0	2	86	0	44
2019	AP-FIN-03	49	24	20	2	2	0	2	75	5	41
2018	AP-FIN	66	20	10	2	1	0	1	87	3	136
2018	AP-FIN-02	62	24	12	0	0	0	2	88	0	42
2018	AP-FIN-03	66	19	8	4	2	0	2	87	6	53
2017	AP-FIN	68	22	8	1	1	0	0	90	3	145
2017	AP-FIN-00	73	15	12	0	0	0	0	88	0	26
2017	AP-FIN-01	85	12	4	0	0	0	0	96	0	26
2017	AP-FIN-02	52	43	3	3	0	0	0	95	3	37
2017	AP-FIN-03	69	16	11	2	2	0	0	85	4	55

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	34	36	21	5	3	1	71	8	147
2020	AP-FIN-00	33	38	19	10	0	0	71	10	21
2020	AP-FIN-01	26	44	30	0	0	0	70	0	27
2020	AP-FIN-02	37	37	16	6	2	2	76	8	51
2020	AP-FIN-03	36	31	22	7	4	0	67	11	45

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	70	19	3	3	1	1	2	92	4	146
2020	AP-FIN-00	65	25	5	5	0	0	0	90	5	20
2020	AP-FIN-01	70	22	4	0	0	4	0	96	0	27
2020	AP-FIN-02	70	18	0	6	0	2	4	94	6	50
2020	AP-FIN-03	74	15	7	2	0	0	2	91	2	46
2019	AP-FIN	78	13	4	0	1	0	5	95	1	126
2019	AP-FIN-00	71	24	6	0	0	0	0	94	0	17
2019	AP-FIN-01	64	14	9	0	0	0	14	89	0	22
2019	AP-FIN-02	89	5	0	0	2	0	5	98	2	44
2019	AP-FIN-03	74	18	5	0	0	0	3	95	0	39
2018	AP-FIN	81	11	4	0	0	0	4	95	0	138
2018	AP-FIN-02	79	19	2	0	0	0	0	98	0	42
2018	AP-FIN-03	85	4	6	0	0	0	6	94	0	53

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	84	7	5	1	1	2	0	92	3	148
2020	AP-FIN-00	95	0	0	0	0	5	0	100	0	21
2020	AP-FIN-01	85	4	11	0	0	0	0	89	0	27
2020	AP-FIN-02	82	6	4	2	2	4	0	92	4	51
2020	AP-FIN-03	83	9	4	2	2	0	0	91	4	46
2019	AP-FIN	79	10	2	0	2	2	5	97	2	128
2019	AP-FIN-00	65	24	0	0	0	6	6	100	0	17
2019	AP-FIN-01	68	14	0	0	0	0	18	100	0	22
2019	AP-FIN-02	82	5	5	0	5	2	2	90	5	44
2019	AP-FIN-03	85	10	0	0	0	2	2	100	0	41
2018	AP-FIN	86	4	2	1	1	1	5	96	2	139
2018	AP-FIN-02	88	2	5	0	0	0	5	95	0	43
2018	AP-FIN-03	85	4	2	2	2	2	4	94	4	53
2017	AP-FIN	88	8	2	0	0	1	2	98	0	145
2017	AP-FIN-00	88	0	8	0	0	0	4	92	0	26
2017	AP-FIN-01	96	4	0	0	0	0	0	100	0	26
2017	AP-FIN-02	78	19	0	0	0	0	3	100	0	37
2017	AP-FIN-03	89	5	2	0	0	2	2	98	0	55

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	72	18	5	1	1	1	1	92	3	147
2020	AP-FIN-00	81	10	0	5	0	5	0	95	5	21
2020	AP-FIN-01	73	15	8	0	0	0	4	92	0	26
2020	AP-FIN-02	78	12	4	2	2	2	0	92	4	51
2020	AP-FIN-03	63	28	7	0	2	0	0	91	2	46
2019	AP-FIN	62	23	10	0	2	2	2	88	2	128
2019	AP-FIN-00	59	24	12	0	0	6	0	88	0	17
2019	AP-FIN-01	64	23	5	0	0	0	9	95	0	22
2019	AP-FIN-02	61	23	7	0	5	2	2	88	5	44
2019	AP-FIN-03	61	22	17	0	0	0	0	83	0	41
2018	AP-FIN	63	24	6	3	1	1	2	90	4	140
2018	AP-FIN-02	55	34	7	2	0	0	2	91	2	44
2018	AP-FIN-03	68	17	6	6	2	0	2	87	8	53
2017	AP-FIN	65	26	6	1	1	0	1	92	2	145
2017	AP-FIN-00	69	23	8	0	0	0	0	92	0	26
2017	AP-FIN-01	77	19	0	0	4	0	0	96	4	26
2017	AP-FIN-02	52	38	5	5	0	0	0	89	5	37
2017	AP-FIN-03	65	24	9	0	0	0	2	91	0	55

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	66	14	11	5	1	1	1	83	6	148
2020	AP-FIN-00	71	14	0	5	0	5	5	95	5	21
2020	AP-FIN-01	70	15	11	0	0	0	4	88	0	27
2020	AP-FIN-02	69	8	12	8	2	2	0	78	10	51
2020	AP-FIN-03	59	22	13	7	0	0	0	80	7	46
2019	AP-FIN	58	18	15	4	3	1	2	78	7	128
2019	AP-FIN-00	59	24	12	0	6	0	0	82	6	17
2019	AP-FIN-01	55	18	18	0	0	0	9	80	0	22
2019	AP-FIN-02	61	9	16	5	7	2	0	72	12	44
2019	AP-FIN-03	54	27	15	5	0	0	0	80	5	41
2018	AP-FIN	52	26	11	4	5	1	1	80	9	140
2018	AP-FIN-02	43	34	14	7	2	0	0	77	9	44
2018	AP-FIN-03	49	28	11	4	6	0	2	79	10	53
2017	AP-FIN	59	28	9	2	1	0	1	88	3	145
2017	AP-FIN-00	65	19	12	0	0	0	4	88	0	26
2017	AP-FIN-01	73	27	0	0	0	0	0	100	0	26
2017	AP-FIN-02	44	40	11	5	0	0	0	84	5	37
2017	AP-FIN-03	60	24	11	2	2	0	2	85	4	55

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	67	16	6	1	1	1	7	92	1	147
2020	AP-FIN-00	62	0	0	5	0	5	29	93	7	21
2020	AP-FIN-01	77	8	4	0	0	0	12	96	0	26
2020	AP-FIN-02	75	16	6	0	2	2	0	92	2	51
2020	AP-FIN-03	54	30	11	0	0	0	4	89	0	46
2019	AP-FIN	58	23	6	0	2	0	12	92	2	127
2019	AP-FIN-00	69	6	6	0	0	0	19	92	0	16
2019	AP-FIN-01	50	18	0	0	0	0	32	100	0	22
2019	AP-FIN-02	68	16	0	0	5	0	11	95	5	44
2019	AP-FIN-03	44	41	15	0	0	0	0	85	0	41
2018	AP-FIN	51	21	2	2	2	0	21	92	5	140
2018	AP-FIN-02	55	23	2	0	2	0	18	94	3	44
2018	AP-FIN-03	43	34	4	6	4	0	9	85	10	53
2017	AP-FIN	60	21	5	2	0	0	12	92	2	144
2017	AP-FIN-00	54	12	0	0	0	0	35	100	0	26
2017	AP-FIN-01	84	4	0	4	0	0	8	96	4	25
2017	AP-FIN-02	54	27	8	3	0	0	9	88	3	37
2017	AP-FIN-03	56	29	7	2	0	0	5	90	2	55

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	71	20	7	1	0	1	1	92	1	148
2020	AP-FIN-00	71	19	5	0	0	0	5	95	0	21
2020	AP-FIN-01	81	19	0	0	0	0	0	100	0	27
2020	AP-FIN-02	78	12	6	2	0	2	0	92	2	51
2020	AP-FIN-03	57	30	11	0	0	2	0	89	0	46
2019	AP-FIN	61	25	7	0	1	0	6	92	1	129
2019	AP-FIN-00	65	12	12	0	0	0	12	87	0	17
2019	AP-FIN-01	68	18	5	0	0	0	9	95	0	22
2019	AP-FIN-02	61	20	7	0	2	0	9	90	3	44
2019	AP-FIN-03	52	40	7	0	0	0	0	93	0	42
2018	AP-FIN	56	25	15	1	1	0	2	82	2	140
2018	AP-FIN-02	50	34	14	2	0	0	0	84	2	44
2018	AP-FIN-03	53	25	19	2	0	0	2	79	2	53
2017	AP-FIN	61	26	8	2	1	0	2	89	3	144
2017	AP-FIN-00	69	15	15	0	0	0	0	85	0	26
2017	AP-FIN-01	65	19	4	8	0	0	4	88	8	26
2017	AP-FIN-02	56	30	8	3	0	0	3	89	3	36
2017	AP-FIN-03	60	29	7	0	2	0	2	91	2	55

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	76	16	5	2	0	1	0	93	2	147
2020	AP-FIN-00	70	20	5	0	0	5	0	95	0	20
2020	AP-FIN-01	70	22	7	0	0	0	0	93	0	27
2020	AP-FIN-02	78	10	6	4	0	2	0	90	4	51
2020	AP-FIN-03	80	15	2	2	0	0	0	96	2	46
2019	AP-FIN	76	14	2	3	2	1	3	93	5	127
2019	AP-FIN-00	59	29	0	6	0	6	0	94	6	17
2019	AP-FIN-01	64	9	5	9	0	0	14	84	11	22
2019	AP-FIN-02	77	14	0	2	5	0	2	93	7	44
2019	AP-FIN-03	85	13	3	0	0	0	0	98	0	40
2018	AP-FIN	81	12	2	1	1	0	2	96	2	140
2018	AP-FIN-02	80	14	5	2	0	0	0	93	2	44
2018	AP-FIN-03	79	15	0	2	2	0	2	96	4	53
2017	AP-FIN	82	10	5	1	1	0	1	93	2	145
2017	AP-FIN-00	81	15	4	0	0	0	0	96	0	26
2017	AP-FIN-01	85	8	8	0	0	0	0	92	0	26
2017	AP-FIN-02	70	16	5	5	3	0	0	87	8	37
2017	AP-FIN-03	89	5	4	0	0	0	2	96	0	55

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	43	32	16	6	2	1	0	75	8	148
2020	AP-FIN-00	48	24	19	5	5	0	0	71	10	21
2020	AP-FIN-01	48	33	4	15	0	0	0	81	15	27
2020	AP-FIN-02	49	18	25	2	2	4	0	69	4	51
2020	AP-FIN-03	33	48	11	7	2	0	0	80	9	46
2019	AP-FIN	48	40	8	2	1	0	2	90	2	128
2019	AP-FIN-00	35	41	18	0	0	0	6	81	0	17
2019	AP-FIN-01	32	55	9	0	0	0	5	90	0	22
2019	AP-FIN-02	55	34	5	2	2	0	2	91	5	44
2019	AP-FIN-03	51	41	5	2	0	0	0	93	2	41
2018	AP-FIN	46	31	14	6	1	0	1	78	7	140
2018	AP-FIN-02	50	32	14	2	2	0	0	82	5	44
2018	AP-FIN-03	49	25	19	6	0	0	2	75	6	53
2017	AP-FIN	48	29	14	5	2	0	1	78	7	145
2017	AP-FIN-00	46	35	12	4	4	0	0	81	8	26
2017	AP-FIN-01	69	19	12	0	0	0	0	88	0	26
2017	AP-FIN-02	44	30	16	8	0	0	3	75	8	37
2017	AP-FIN-03	44	31	16	5	2	0	2	76	7	55

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	18	41	30	9	1	1	59	11	148
2020	AP-FIN-00	14	38	38	10	0	0	52	10	21
2020	AP-FIN-01	15	48	22	11	4	0	63	15	27
2020	AP-FIN-02	20	37	33	6	2	2	58	8	51
2020	AP-FIN-03	20	43	24	13	0	0	63	13	46

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	9	35	42	11	2	0	45	14	148
2020	AP-FIN-00	14	43	33	5	5	0	57	10	21
2020	AP-FIN-01	11	37	37	15	0	0	48	15	27
2020	AP-FIN-02	12	31	43	12	2	0	43	14	51
2020	AP-FIN-03	4	33	50	11	2	0	37	13	46
2019	AP-FIN	10	36	36	12	5	1	46	17	129
2019	AP-FIN-00	29	24	35	0	12	0	53	12	17
2019	AP-FIN-01	14	27	41	14	5	0	41	18	22
2019	AP-FIN-02	9	43	32	9	5	2	53	14	44
2019	AP-FIN-03	2	40	33	19	5	0	43	24	42
2018	AP-FIN	9	36	43	11	1	0	45	12	140
2018	AP-FIN-02	11	41	39	9	0	0	52	9	44
2018	AP-FIN-03	2	28	51	15	4	0	30	19	53
2017	AP-FIN	5	37	39	14	5	0	41	19	145
2017	AP-FIN-00	12	46	27	12	4	0	58	15	26
2017	AP-FIN-01	12	42	31	12	4	0	54	15	26
2017	AP-FIN-02	3	44	40	11	3	0	46	13	37
2017	AP-FIN-03	0	25	47	20	7	0	25	27	55

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	7	26	39	26	3	0	29	32	148
2020	AP-FIN-00	14	19	33	33	0	0	33	33	21
2020	AP-FIN-01	11	33	22	22	11	0	33	44	27
2020	AP-FIN-02	6	25	43	22	4	0	25	31	51
2020	AP-FIN-03	2	24	46	28	0	0	28	26	46
2019	AP-FIN	5	15	46	26	8	1	34	20	129
2019	AP-FIN-00	6	24	47	12	12	0	24	29	17
2019	AP-FIN-01	9	9	45	32	5	0	36	18	22
2019	AP-FIN-02	5	18	39	25	11	2	37	23	44
2019	AP-FIN-03	5	10	52	29	5	0	33	14	42
2018	AP-FIN	4	14	42	32	8	0	40	18	138
2018	AP-FIN-02	2	14	35	40	9	0	49	16	43
2018	AP-FIN-03	6	15	51	25	4	0	28	21	53
2017	AP-FIN	4	17	43	29	7	0	36	21	145
2017	AP-FIN-00	8	15	31	38	8	0	46	23	26
2017	AP-FIN-01	4	19	35	35	8	0	42	23	26
2017	AP-FIN-02	0	19	43	30	8	0	38	19	37
2017	AP-FIN-03	5	16	51	22	5	0	27	22	55

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	8	66	23	3	89	11	148
2020	AP-FIN-00	19	48	29	5	71	29	21
2020	AP-FIN-01	7	52	30	11	88	13	27
2020	AP-FIN-02	10	63	25	2	86	14	51
2020	AP-FIN-03	2	85	13	0	98	3	46

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AP-FIN	92	8	12

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	55	13	7	3	1	3	18	85	6	148
2020	AP-FIN-00	29	10	5	5	0	5	48	80	10	21
2020	AP-FIN-01	59	15	0	4	0	0	22	95	5	27
2020	AP-FIN-02	59	14	6	6	0	6	10	86	7	51
2020	AP-FIN-03	59	13	11	0	4	2	11	83	5	46
2019	AP-FIN	61	13	8	4	4	1	9	82	9	127
2019	AP-FIN-00	65	6	18	0	6	0	6	75	6	17
2019	AP-FIN-01	59	14	9	0	5	0	14	84	5	22
2019	AP-FIN-02	59	11	9	0	7	2	11	82	8	44
2019	AP-FIN-03	62	19	2	10	0	0	7	87	10	42
2018	AP-FIN	63	12	7	3	4	2	9	84	7	138
2018	AP-FIN-02	61	7	11	2	7	5	7	77	10	44
2018	AP-FIN-03	67	12	6	4	4	0	8	85	9	51

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	17	25	17	17	8	0	17	50	30	12

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AP-FIN	8	8	0	17	0	0	67	50	50	12

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - AP-FIN

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.