2020 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - AG

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 39 45 5 6 6 0 0 83 12 20
2019 AG 29 56 5 7 4 0 0 85 11 34
2018 AG 20 40 30 10 0 0 0 60 10 10
2017 AG 31 66 3 0 0 0 0 97 0 29
2017 AG-02 17 83 0 0 0 0 0 100 0 11
2014 AG 28 47 10 11 2 0 2 76 13 185
2014 AG-02 21 55 10 12 2 0 0 76 14 51
2014 AG-03 27 43 14 12 5 0 0 69 17 59
2014 AG-04 23 54 17 7 0 0 0 76 7 30
2014 AG-05 49 41 0 10 0 0 0 90 10 20

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 39 35 21 5 0 0 0 75 5 20
2019 AG 25 39 19 13 0 4 0 67 13 34
2018 AG 0 40 40 20 0 0 0 40 20 10
2017 AG 36 31 19 11 3 0 0 67 14 29
2017 AG-02 17 46 8 19 10 0 0 63 29 11

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 69 31 0 0 0 0 0 100 0 18
2019 AG 42 48 4 0 4 4 0 93 4 34
2018 AG 40 50 10 0 0 0 0 90 0 10
2017 AG 54 46 0 0 0 0 0 100 0 29
2017 AG-02 33 67 0 0 0 0 0 100 0 11
2014 AG 52 33 10 3 1 0 2 86 4 185
2014 AG-02 41 43 14 2 0 0 0 84 2 51
2014 AG-03 49 32 12 5 2 0 0 81 7 59
2014 AG-04 50 43 7 0 0 0 0 93 0 30
2014 AG-05 75 25 0 0 0 0 0 100 0 20

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 54 34 12 0 0 0 0 88 0 20
2019 AG 34 48 11 0 7 0 0 82 7 34
2018 AG 30 60 0 10 0 0 0 90 10 10
2017 AG 44 54 3 0 0 0 0 97 0 29
2017 AG-02 33 67 0 0 0 0 0 100 0 11
2014 AG 37 44 11 4 1 0 2 83 6 184
2014 AG-02 25 53 12 8 2 0 0 78 10 51
2014 AG-03 37 37 19 5 2 0 0 74 7 59
2014 AG-04 33 60 4 4 0 0 0 93 4 29
2014 AG-05 49 41 10 0 0 0 0 90 0 20

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 46 37 11 6 0 0 0 83 6 19
2019 AG 37 32 18 4 2 7 0 74 6 34
2018 AG 10 50 30 10 0 0 0 60 10 10
2017 AG 47 23 23 0 4 3 0 73 4 29
2017 AG-02 27 26 38 0 0 9 0 58 0 11
2014 AG 21 35 23 11 7 0 2 58 18 185
2014 AG-02 17 39 27 10 6 0 0 57 16 51
2014 AG-03 22 37 20 10 9 0 2 60 19 59
2014 AG-04 16 31 27 20 6 0 0 46 27 30
2014 AG-05 25 20 29 15 5 5 0 48 21 20

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 46 39 9 0 6 0 0 85 6 19
2019 AG 31 32 21 6 6 4 0 65 12 34
2017 AG 45 26 19 7 2 0 0 71 9 29
2017 AG-02 27 36 27 10 0 0 0 63 10 11
2014 AG 20 37 22 13 5 1 2 58 19 185
2014 AG-02 16 39 27 12 6 0 0 55 18 51
2014 AG-03 18 36 22 12 9 2 2 56 21 59
2014 AG-04 13 47 23 14 3 0 0 60 17 30
2014 AG-05 31 15 29 26 0 0 0 45 26 20

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 53 19 15 13 0 0 0 72 13 19
2019 AG 23 32 24 10 2 7 2 60 13 34
2018 AG 10 30 40 20 0 0 0 40 20 10
2017 AG 30 16 27 12 9 6 0 49 22 29
2017 AG-02 27 34 0 29 0 9 0 68 32 11
2014 AG 21 29 16 18 6 7 2 55 27 185
2014 AG-02 14 27 16 26 8 10 0 45 37 51
2014 AG-03 20 29 15 15 10 9 2 55 28 59
2014 AG-04 13 41 23 20 0 3 0 55 21 30
2014 AG-05 31 19 29 10 0 10 0 56 11 20
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 55 26 9 6 0 0 5 85 6 20
2019 AG 48 34 9 0 0 4 6 90 0 33

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 54 33 9 4 0 0 0 87 4 20
2019 AG 49 25 18 3 5 0 0 74 8 34
2018 AG 40 20 20 10 10 0 0 60 20 10
2017 AG 40 38 19 3 0 0 0 78 3 29
2017 AG-02 17 39 36 9 0 0 0 55 9 11
2014 AG 41 33 11 8 4 1 2 76 12 185
2014 AG-02 29 37 20 8 6 0 0 67 14 51
2014 AG-03 42 34 9 12 2 0 2 78 14 59
2014 AG-04 50 33 7 3 7 0 0 83 10 30
2014 AG-05 50 40 5 5 0 0 0 90 5 20

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 65 15 14 6 0 0 0 80 6 20
2019 AG 42 46 4 8 0 0 0 88 8 33
2018 AG 20 40 30 10 0 0 0 60 10 10
2017 AG 47 38 9 6 0 0 0 85 6 28
2017 AG-02 39 50 0 12 0 0 0 88 12 10
2014 AG 44 31 12 4 4 1 3 78 9 185
2014 AG-02 29 37 20 4 6 2 2 69 10 51
2014 AG-03 49 31 12 5 2 0 2 81 7 59
2014 AG-04 49 44 0 3 3 0 0 93 7 30
2014 AG-05 49 22 19 5 5 0 0 71 10 20

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 37 28 9 12 5 10 0 72 18 20
2019 AG 42 23 18 7 0 8 2 72 8 34
2018 AG 40 40 10 0 0 10 0 89 0 10
2017 AG 30 27 19 8 9 8 0 62 18 29
2017 AG-02 8 28 10 26 19 9 0 40 49 11
2014 AG 22 32 18 12 4 9 2 61 18 185
2014 AG-02 14 29 20 14 6 18 0 52 24 51
2014 AG-03 22 31 20 15 5 5 2 56 22 59
2014 AG-04 22 45 13 13 3 3 0 69 17 30
2014 AG-05 26 30 30 10 0 5 0 59 10 20

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 36 35 9 12 5 4 0 74 17 20
2019 AG 28 33 16 6 6 8 2 68 13 34
2018 AG 10 40 40 10 0 0 0 50 10 10
2017 AG 24 33 24 6 8 5 0 60 15 29
2017 AG-02 8 28 27 18 10 9 0 40 31 11
2014 AG 18 26 23 18 10 2 2 46 30 185
2014 AG-02 8 33 24 18 12 6 0 44 31 51
2014 AG-03 15 22 34 15 12 0 2 38 28 59
2014 AG-04 16 26 20 24 14 0 0 42 38 30
2014 AG-05 25 24 20 25 5 0 0 49 30 20

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 29 36 5 15 6 4 6 72 23 20
2019 AG 13 37 14 17 5 11 2 58 26 34
2018 AG 20 20 30 30 0 0 0 40 30 10
2017 AG 16 35 21 17 8 2 0 53 26 29
2017 AG-02 8 19 36 28 9 0 0 27 37 11
2014 AG 10 24 23 23 15 2 2 36 40 185
2014 AG-02 2 25 33 20 18 2 0 28 38 51
2014 AG-03 12 15 27 29 15 0 2 27 45 59
2014 AG-04 12 26 13 34 15 0 0 38 49 30
2014 AG-05 21 24 19 20 15 0 0 45 35 20

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 23 37 22 18 0 0 0 60 18 20
2019 AG 13 35 17 17 2 13 2 56 23 34
2018 AG 20 30 30 20 0 0 0 50 20 10
2017 AG 20 31 21 19 6 3 0 53 26 29
2017 AG-02 8 28 9 46 9 0 0 36 55 11
2014 AG 12 24 19 26 14 2 2 38 42 184
2014 AG-02 2 29 22 26 18 4 0 32 45 51
2014 AG-03 12 19 22 28 16 2 2 32 45 58
2014 AG-04 16 13 23 30 18 0 0 29 48 30
2014 AG-05 15 29 15 30 10 0 0 44 40 20
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 43 43 4 5 5 0 0 87 9 20
2019 AG 29 40 14 17 0 0 0 69 17 34
2018 AG 0 40 10 40 10 0 0 40 50 10
2017 AG 24 26 21 13 6 2 7 55 21 29
2017 AG-02 0 54 9 10 19 8 0 59 32 11
2014 AG 19 35 20 16 9 0 2 55 25 185
2014 AG-02 12 33 22 26 8 0 0 45 33 51
2014 AG-03 27 34 15 14 10 0 0 61 24 59
2014 AG-04 20 37 30 6 7 0 0 57 13 30
2014 AG-05 10 45 26 15 5 0 0 54 20 20

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 42 28 24 6 0 0 0 70 6 20
2019 AG 26 46 11 13 4 0 0 73 17 34
2018 AG 30 40 10 20 0 0 0 70 20 10
2017 AG 32 30 27 8 3 0 0 62 11 29
2017 AG-02 8 46 36 0 10 0 0 54 10 11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 61 20 15 4 0 0 0 81 4 20
2019 AG 44 42 6 6 2 0 0 86 8 34
2018 AG 20 30 30 10 10 0 0 50 20 10
2017 AG 31 32 25 12 0 0 0 63 12 29
2017 AG-02 8 54 9 29 0 0 0 62 29 11
2014 AG 32 36 14 11 4 1 3 71 15 185
2014 AG-02 21 32 24 14 8 0 2 54 22 51
2014 AG-03 34 46 10 9 0 0 2 81 9 59
2014 AG-04 47 33 6 14 0 0 0 80 14 30
2014 AG-05 35 36 15 10 5 0 0 70 15 20

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 49 19 19 12 0 0 0 69 12 20
2019 AG 19 48 20 6 7 0 0 67 13 33
2018 AG 10 30 20 40 0 0 0 40 40 10
2017 AG 20 51 18 8 3 0 0 71 11 29
2017 AG-02 8 45 21 27 0 0 0 52 27 11
2014 AG 15 38 17 17 12 0 2 54 29 185
2014 AG-02 14 49 16 18 4 0 0 63 22 51
2014 AG-03 12 31 17 15 26 0 0 42 41 59
2014 AG-04 3 43 27 17 10 0 0 46 27 30
2014 AG-05 25 19 25 25 5 0 0 45 30 20

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 55 24 16 5 0 0 0 79 5 20

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 36 14 35 5 5 4 0 53 10 19
2019 AG 13 47 25 4 2 8 0 66 7 34
2018 AG 10 40 10 30 10 0 0 50 40 10
2017 AG 21 43 3 21 12 0 0 64 33 28
2017 AG-02 15 37 0 37 10 0 0 53 47 11
2014 AG 15 28 17 22 13 2 2 45 37 184
2014 AG-02 14 33 10 24 20 0 0 47 43 51
2014 AG-03 15 26 22 20 15 0 2 41 36 59
2014 AG-04 0 27 29 31 10 3 0 28 42 29
2014 AG-05 28 20 21 25 5 0 0 48 30 20

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 20 26 24 31 0 0 0 45 31 19
2019 AG 24 28 19 14 6 8 0 57 22 34
2018 AG 0 40 20 20 20 0 0 40 40 10
2017 AG 15 37 10 11 22 6 0 55 35 29
2017 AG-02 15 27 19 19 10 9 0 46 32 11
2014 AG 12 31 14 21 14 4 5 46 38 185
2014 AG-02 15 30 10 24 22 0 0 45 45 51
2014 AG-03 10 29 24 19 12 3 3 42 33 59
2014 AG-04 3 40 10 27 16 0 4 45 44 30
2014 AG-05 20 36 15 24 0 0 5 59 26 20

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 55 28 4 13 0 0 0 83 13 19
2019 AG 40 24 19 0 6 5 7 72 6 34

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 64 16 7 7 7 0 0 80 13 18
2019 AG 32 22 31 8 3 0 4 56 11 33

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 86 4 9 0 0 0 0 91 0 19
2019 AG 68 9 7 5 2 5 4 84 8 34

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 86 4 0 0 5 4 0 95 5 19
2019 AG 60 12 11 5 2 2 7 80 8 34

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 34 47 8 11 0 0 0 81 11 20
2019 AG 24 37 18 14 7 0 0 61 21 34
2018 AG 10 60 20 0 10 0 0 70 10 10
2017 AG 32 44 18 6 0 0 0 76 6 29
2017 AG-02 8 73 9 10 0 0 0 81 10 11
2014 AG 18 45 16 14 5 0 2 64 20 185
2014 AG-02 14 51 12 16 8 0 0 65 24 51
2014 AG-03 20 34 22 17 7 0 0 54 24 59
2014 AG-04 13 67 7 10 3 0 0 80 14 30
2014 AG-05 18 42 20 19 0 0 0 61 19 20

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 52 19 12 17 0 0 0 71 17 20
2019 AG 35 41 15 2 7 0 0 75 10 34
2018 AG 0 70 10 10 10 0 0 70 20 10
2017 AG 31 37 23 9 0 0 0 67 9 29
2017 AG-02 24 55 0 21 0 0 0 79 21 11
2014 AG 32 38 12 12 5 0 2 70 18 185
2014 AG-02 29 37 12 16 6 0 0 67 22 51
2014 AG-03 30 39 10 10 10 0 0 69 20 59
2014 AG-04 22 57 7 14 0 0 0 80 14 30
2014 AG-05 40 26 24 10 0 0 0 66 10 20

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 47 27 15 11 0 0 0 75 11 20
2019 AG 31 49 13 2 4 0 0 81 6 34
2018 AG 10 60 20 10 0 0 0 70 10 10
2017 AG 42 28 24 6 0 0 0 70 6 29
2017 AG-02 15 46 18 21 0 0 0 61 21 11
2014 AG 26 40 13 14 5 1 2 67 19 185
2014 AG-02 27 41 12 16 4 0 0 69 20 51
2014 AG-03 22 43 15 15 5 0 0 64 20 59
2014 AG-04 16 50 10 14 7 3 0 68 21 30
2014 AG-05 24 41 15 15 5 0 0 65 20 20

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 31 32 21 11 0 4 0 66 12 19
2019 AG 29 40 15 10 2 4 0 72 12 34
2018 AG 10 30 30 20 0 0 10 44 22 10
2017 AG 14 45 22 9 3 7 0 64 12 28
2017 AG-02 9 59 21 12 0 0 0 67 12 10

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 45 30 15 5 6 0 0 75 11 20
2019 AG 35 52 5 6 2 0 0 87 8 34
2018 AG 20 30 40 10 0 0 0 50 10 10
2017 AG 43 36 12 6 3 0 0 79 8 29
2017 AG-02 25 57 0 18 0 0 0 82 18 11
2014 AG 33 38 13 10 4 0 2 72 14 185
2014 AG-02 35 43 6 12 4 0 0 78 16 51
2014 AG-03 35 34 19 9 3 0 0 69 12 59
2014 AG-04 23 53 7 14 3 0 0 76 17 30
2014 AG-05 23 36 15 15 10 0 0 60 25 20

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 37 27 30 0 6 0 0 64 6 20
2019 AG 39 38 17 0 4 0 3 79 4 33
2018 AG 40 30 10 20 0 0 0 70 20 10
2017 AG 31 31 22 10 6 0 0 63 16 29
2017 AG-02 9 61 30 0 0 0 0 70 0 11
2014 AG 23 36 22 11 5 0 2 61 17 185
2014 AG-02 18 49 26 6 2 0 0 67 8 51
2014 AG-03 27 39 17 14 2 0 2 67 16 59
2014 AG-04 22 27 24 20 7 0 0 49 27 30
2014 AG-05 9 16 34 15 26 0 0 25 41 20

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AG 23 77 20

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 55 0 4 6 6 5 23 77 17 19

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 AG 27 37 36 20
2019 AG 25 45 31 33
2018 AG 40 10 50 10
2017 AG 24 38 39 29
2017 AG-02 18 44 38 11
2014 AG 24 44 31 184
2014 AG-02 16 43 41 51
2014 AG-03 29 40 31 59
2014 AG-04 26 36 38 30
2014 AG-05 25 54 20 20

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2014 AG 20 32 16 13 9999 19 45
2014 AG-03 24 35 18 18 9999 6 17
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 57 28 4 10 0 0 0 86 10 19
2019 AG 42 38 12 8 0 0 0 80 8 34
2018 AG 30 50 10 10 0 0 0 80 10 10
2017 AG 29 45 21 0 6 0 0 73 6 29
2017 AG-02 8 74 18 0 0 0 0 82 0 11
2014 AG 32 44 11 10 1 1 2 78 11 184
2014 AG-02 22 49 10 18 0 2 0 72 18 51
2014 AG-03 32 43 14 9 3 0 0 74 12 59
2014 AG-04 31 49 10 11 0 0 0 80 11 29
2014 AG-05 50 44 0 5 0 0 0 95 5 20

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 36 38 21 0 5 0 0 74 5 19
2019 AG 14 54 23 3 3 4 0 70 5 33
2018 AG 40 30 20 10 0 0 0 70 10 10
2017 AG 39 25 16 8 9 3 0 66 18 29
2017 AG-02 18 36 9 19 18 0 0 54 37 11
2014 AG 20 43 18 13 3 0 3 65 16 183
2014 AG-02 14 54 20 6 6 0 0 68 12 50
2014 AG-03 25 34 20 14 5 0 2 60 19 59
2014 AG-04 13 43 24 21 0 0 0 55 21 30
2014 AG-05 19 46 10 15 0 5 5 72 17 20

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 0 21 36 25 17 0 0 43 21 20
2019 AG 6 31 29 16 12 4 2 30 39 34
2018 AG 0 50 40 0 10 0 0 10 50 10
2017 AG 0 23 52 20 4 2 0 24 23 29
2017 AG-02 0 48 44 8 0 0 0 8 48 11
2014 AG 11 32 39 10 5 1 2 16 44 184
2014 AG-02 8 26 49 10 6 0 2 16 34 51
2014 AG-03 15 43 29 7 5 0 2 12 59 59
2014 AG-04 7 45 39 3 6 0 0 9 52 30
2014 AG-05 15 30 44 11 0 0 0 11 44 20

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 6 15 9 43 27 0 0 70 21 20
2019 AG 20 24 15 25 13 0 2 39 45 34
2018 AG 0 60 10 20 10 0 0 30 60 10
2017 AG 9 27 30 15 19 0 0 34 36 29
2017 AG-02 0 38 36 10 15 0 0 26 38 11
2014 AG 19 33 27 7 8 2 3 17 55 185
2014 AG-02 10 41 35 8 4 2 0 12 52 51
2014 AG-03 27 36 26 3 7 0 2 10 64 59
2014 AG-04 31 28 27 3 9 3 0 13 60 30
2014 AG-05 24 39 15 12 9 0 0 21 64 20

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 39 6 18 18 14 0 5 34 47 20
2019 AG 29 15 43 3 2 5 2 6 48 34
2018 AG 30 40 10 0 10 10 0 11 78 10
2017 AG 16 38 19 0 27 0 0 27 54 29
2017 AG-02 0 56 36 0 8 0 0 8 56 11
2014 AG 33 30 24 5 4 2 3 9 66 184
2014 AG-02 22 33 41 2 2 0 0 4 55 51
2014 AG-03 44 32 13 5 2 2 2 7 79 59
2014 AG-04 45 29 13 3 3 3 3 7 79 29
2014 AG-05 45 34 7 5 9 0 0 14 79 20

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 12 5 32 14 37 0 0 51 17 20
2019 AG 5 14 31 37 10 4 0 48 20 34
2018 AG 0 30 30 30 10 0 0 40 30 10
2017 AG 2 21 30 30 17 0 0 46 23 29
2017 AG-02 0 10 46 36 8 0 0 44 10 11
2014 AG 11 24 33 18 8 1 5 28 37 183
2014 AG-02 6 20 40 28 6 0 0 34 26 50
2014 AG-03 12 32 34 14 5 0 3 19 46 59
2014 AG-04 17 27 31 10 9 0 6 21 47 30
2014 AG-05 25 25 30 7 9 0 5 17 52 20

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 12 15 11 35 23 0 5 61 28 20
2019 AG 14 20 26 23 13 4 0 37 35 34
2018 AG 30 30 20 10 10 0 0 20 60 10
2017 AG 14 22 24 9 31 0 0 40 36 29
2017 AG-02 10 46 28 8 8 0 0 15 56 11
2014 AG 26 35 22 7 4 1 5 12 64 183
2014 AG-02 22 37 29 6 4 0 2 10 60 51
2014 AG-03 32 39 19 5 2 0 3 7 74 59
2014 AG-04 35 36 13 6 3 0 6 10 76 29
2014 AG-05 25 45 10 11 9 0 0 20 70 20

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 0 21 12 34 28 0 5 65 22 20
2019 AG 6 19 20 27 17 6 5 50 28 34
2018 AG 10 10 30 40 10 0 0 50 20 10
2017 AG 3 17 16 32 25 7 0 61 21 29
2017 AG-02 9 30 18 44 0 0 0 44 38 11
2014 AG 9 23 34 15 10 1 8 27 36 185
2014 AG-02 4 24 37 21 10 0 4 32 29 51
2014 AG-03 15 27 34 9 10 0 5 19 45 59
2014 AG-04 11 27 33 17 3 0 9 22 42 30
2014 AG-05 5 20 51 15 9 0 0 24 25 20

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 18 31 9 15 22 5 0 39 52 20
2019 AG 17 27 30 17 2 2 5 21 47 34
2018 AG 20 30 10 20 10 10 0 33 56 10
2017 AG 15 38 22 8 17 0 0 25 52 29
2017 AG-02 10 55 18 9 8 0 0 17 65 11
2014 AG 19 24 33 9 6 2 6 16 47 185
2014 AG-02 12 27 39 18 2 0 2 20 40 51
2014 AG-03 24 29 29 8 3 3 3 13 56 59
2014 AG-04 34 20 27 6 3 0 9 10 60 30
2014 AG-05 25 15 41 5 14 0 0 18 40 20

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 5 21 44 17 14 0 0 31 25 20
2019 AG 19 17 26 17 17 2 2 35 37 34

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 32 43 9 10 6 0 0 74 16 19
2019 AG 12 29 27 13 10 10 0 45 25 34

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 65 15 15 5 0 0 0 81 5 20
2019 AG 56 25 7 5 5 0 2 83 10 34
2018 AG 40 30 10 20 0 0 0 70 20 10
2017 AG 31 32 18 8 3 0 7 68 12 29
2017 AG-02 8 46 9 27 10 0 0 54 37 11
2014 AG 44 31 9 8 4 2 2 78 13 185
2014 AG-02 26 45 10 14 6 0 0 71 20 51
2014 AG-03 57 22 10 3 3 2 2 82 7 59
2014 AG-04 39 34 10 10 3 3 0 76 14 30
2014 AG-05 52 39 5 5 0 0 0 91 5 20

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 70 20 10 0 0 0 0 90 0 20
2019 AG 58 24 4 9 3 0 3 84 12 32
2018 AG 50 20 20 0 0 10 0 78 0 10
2017 AG 31 46 10 9 4 0 0 77 13 29
2017 AG-02 17 54 9 21 0 0 0 71 21 11
2014 AG 42 42 7 4 2 1 2 86 7 185
2014 AG-02 18 59 14 8 2 0 0 76 10 51
2014 AG-03 52 37 2 3 3 0 2 91 7 59
2014 AG-04 60 34 6 0 0 0 0 94 0 30
2014 AG-05 46 54 0 0 0 0 0 100 0 20

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 36 55 4 5 0 0 0 91 5 20
2019 AG 33 57 0 7 0 0 2 92 8 34
2018 AG 20 60 10 0 0 0 10 89 0 10

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 52 34 14 0 0 0 0 86 0 18
2019 AG 37 32 21 3 2 4 0 72 6 34
2018 AG 50 50 0 0 0 0 0 100 0 10
2017 AG 40 43 8 6 3 0 0 83 9 29
2017 AG-02 28 63 9 0 0 0 0 91 0 11
2014 AG 35 44 10 6 2 1 2 82 8 185
2014 AG-02 29 41 16 10 2 2 0 72 12 51
2014 AG-03 32 51 7 7 2 0 2 84 9 59
2014 AG-04 33 63 3 0 0 0 0 97 0 30
2014 AG-05 46 35 15 5 0 0 0 81 5 20

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 65 21 9 5 0 0 0 86 5 19
2019 AG 30 40 24 2 0 4 0 73 3 34
2018 AG 60 40 0 0 0 0 0 100 0 10
2017 AG 42 42 16 0 0 0 0 84 0 29
2017 AG-02 34 46 19 0 0 0 0 81 0 11
2014 AG 43 39 11 2 1 1 3 85 3 185
2014 AG-02 35 45 14 2 2 2 0 82 4 51
2014 AG-03 44 44 9 0 2 0 2 90 2 59
2014 AG-04 44 40 16 0 0 0 0 84 0 30
2014 AG-05 64 17 10 5 0 0 5 84 5 20

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 70 9 21 0 0 0 0 79 0 19
2019 AG 48 26 18 2 2 4 0 77 5 34
2018 AG 60 30 10 0 0 0 0 90 0 10
2017 AG 47 34 9 10 0 0 0 82 10 29
2017 AG-02 27 43 10 19 0 0 0 70 19 11
2014 AG 39 40 9 5 3 1 2 82 9 185
2014 AG-02 37 37 18 2 6 0 0 74 8 51
2014 AG-03 39 43 5 9 3 0 2 83 12 59
2014 AG-04 40 49 0 10 0 0 0 90 10 30
2014 AG-05 40 50 5 0 5 0 0 90 5 20

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 65 20 10 0 0 5 0 90 0 20

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 64 26 4 0 0 5 0 96 0 19

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 60 26 9 0 0 5 0 90 0 19

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 45 30 19 0 0 0 6 79 0 20
2019 AG 23 35 11 15 6 3 8 65 23 33
2018 AG 10 40 20 10 10 10 0 55 22 10
2017 AG 23 31 18 3 12 2 10 62 18 29
2017 AG-02 8 37 26 10 19 0 0 45 29 11
2014 AG 32 31 13 10 5 4 4 69 17 185
2014 AG-02 22 37 14 20 4 4 0 61 25 51
2014 AG-03 42 22 12 7 5 9 3 73 14 59
2014 AG-04 26 37 16 10 3 0 7 68 15 30
2014 AG-05 30 51 15 0 5 0 0 81 5 20

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 72 9 0 4 10 5 0 85 15 19
2019 AG 19 42 21 6 4 8 0 66 10 34
2018 AG 60 20 20 0 0 0 0 80 0 10
2017 AG 35 45 14 5 0 0 0 81 5 29
2017 AG-02 8 65 27 0 0 0 0 73 0 11
2014 AG 35 41 9 6 2 3 3 82 8 185
2014 AG-02 33 39 10 12 4 2 0 74 16 51
2014 AG-03 30 53 9 5 0 2 2 86 5 59
2014 AG-04 44 39 11 3 0 0 3 85 4 30
2014 AG-05 55 36 0 5 5 0 0 91 9 20

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 59 22 9 5 5 0 0 81 10 19
2019 AG 17 36 30 8 2 6 0 57 12 34
2018 AG 50 20 20 10 0 0 0 70 10 10

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 43 38 9 5 5 0 0 81 10 19
2019 AG 18 29 21 11 6 11 4 56 20 34
2018 AG 50 20 0 30 0 0 0 70 30 10
2017 AG 17 40 9 24 6 3 0 59 32 28
2017 AG-02 8 45 10 27 10 0 0 53 37 11
2014 AG 14 23 22 16 13 8 3 42 33 185
2014 AG-02 10 31 28 14 16 2 0 42 30 51
2014 AG-03 15 22 15 22 14 9 3 42 41 59
2014 AG-04 10 23 30 13 7 18 0 40 24 30
2014 AG-05 19 20 26 25 10 0 0 39 35 20

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 49 31 4 15 0 0 0 81 15 20

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 45 36 8 11 0 0 0 81 11 20
2019 AG 43 36 2 16 2 0 0 79 19 34
2017 AG 38 47 6 7 2 0 0 85 10 29
2017 AG-02 35 48 10 0 8 0 0 82 8 11
2014 AG 34 45 5 10 3 0 2 81 13 185
2014 AG-02 37 39 6 16 2 0 0 76 18 51
2014 AG-03 35 53 5 2 5 0 0 88 7 59
2014 AG-04 23 50 10 17 0 0 0 73 17 30
2014 AG-05 41 49 0 5 5 0 0 90 10 20

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 55 23 17 5 0 0 0 79 5 20
2019 AG 40 44 7 10 0 0 0 83 10 34
2017 AG 47 41 3 10 0 0 0 87 10 29
2017 AG-02 27 64 0 9 0 0 0 91 9 11
2014 AG 37 45 10 3 2 1 3 85 5 185
2014 AG-02 37 51 10 2 0 0 0 88 2 51
2014 AG-03 37 48 7 3 3 0 2 86 7 59
2014 AG-04 23 50 13 10 3 0 0 73 14 30
2014 AG-05 45 36 10 0 0 5 5 89 0 20

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 85 11 0 0 5 0 0 95 5 20
2017 AG 53 41 0 6 0 0 0 94 6 29
2017 AG-02 43 46 0 10 0 0 0 90 10 11
2014 AG 65 21 6 4 1 0 3 89 5 185
2014 AG-02 67 22 6 4 2 0 0 88 6 51
2014 AG-03 68 17 9 5 0 0 2 86 5 59
2014 AG-04 62 31 3 3 0 0 0 93 3 30
2014 AG-05 65 20 0 10 0 0 5 89 11 20

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 47 31 4 11 0 8 0 84 12 20
2019 AG 33 13 19 8 8 18 0 56 21 34

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AG 17 83 34
2018 AG 0 100 10

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 36 25 6 0 0 28 4 91 0 19
2019 AG 6 19 27 6 4 23 15 41 16 33
2018 AG 10 40 30 0 0 10 10 62 0 10
2017 AG 18 28 15 17 0 16 6 60 21 29
2017 AG-02 18 18 9 36 0 9 10 45 45 11
2014 AG 17 17 19 8 9 22 8 49 24 184
2014 AG-02 10 16 24 18 8 19 6 34 34 51
2014 AG-03 13 17 19 7 15 22 7 43 31 59
2014 AG-04 10 19 18 3 3 36 9 54 13 30
2014 AG-05 24 32 20 0 5 10 10 69 6 20

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 57 24 4 0 0 15 0 95 0 20
2019 AG 14 38 25 5 4 11 4 60 10 33
2017 AG 28 26 32 11 0 4 0 56 11 29
2017 AG-02 18 45 19 18 0 0 0 63 18 11
2014 AG 28 36 16 8 4 6 3 70 13 184
2014 AG-02 25 41 14 12 2 6 0 71 15 51
2014 AG-03 31 29 16 9 7 7 2 66 17 58
2014 AG-04 13 47 27 7 0 6 0 64 7 30
2014 AG-05 36 35 15 5 5 0 5 74 10 20

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AG 0 100 10

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 36 24 5 5 0 27 4 86 7 20
2019 AG 12 15 35 6 0 27 5 40 8 34
2018 AG 40 20 20 0 0 10 10 75 0 10
2017 AG 22 37 11 3 0 15 12 81 4 29
2017 AG-02 18 9 18 9 0 18 28 50 17 11
2014 AG 18 17 22 3 2 32 6 56 9 185
2014 AG-02 14 18 20 4 4 37 4 53 13 51
2014 AG-03 17 15 24 5 2 36 2 51 11 59
2014 AG-04 10 20 20 0 0 46 3 60 0 30
2014 AG-05 29 15 26 5 5 10 10 56 11 20

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 57 19 4 0 5 15 0 90 5 20
2019 AG 27 18 27 10 0 17 0 55 13 33
2018 AG 80 0 10 10 0 0 0 80 10 10
2017 AG 32 52 11 5 0 0 0 84 5 29
2017 AG-02 18 64 9 9 0 0 0 82 9 11
2014 AG 29 40 17 3 1 7 3 76 4 185
2014 AG-02 21 45 18 6 2 8 0 72 9 51
2014 AG-03 29 41 15 3 2 9 2 77 6 59
2014 AG-04 17 50 20 0 0 10 3 77 0 30
2014 AG-05 46 30 19 0 0 5 0 80 0 20

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AG 21 79 20

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AG 5 95 20
2019 AG 7 93 33
2014 AG 12 88 184
2014 AG-02 14 86 51
2014 AG-03 10 90 59
2014 AG-04 17 83 30

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 AG 86 14 22

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2014 AG 58 37 0 0 5 0 0 95 5 19

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 49 29 4 9 0 0 9 86 10 20
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 50 40 6 4 0 0 0 89 4 19

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 67 24 0 9 0 0 0 91 9 19

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 67 19 4 4 5 0 0 86 9 19

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 64 16 15 4 0 0 0 81 4 18

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 77 14 0 4 0 5 0 96 4 19

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 77 5 5 0 0 14 0 94 0 19

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 81 10 0 5 4 0 0 91 9 19

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 60 20 6 9 4 0 0 80 14 19

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 80 16 4 0 0 0 0 96 0 19

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 56 31 9 0 4 0 0 87 4 19
2019 AG 25 29 12 15 4 14 0 64 22 34
2017 AG 28 50 20 2 0 0 0 78 2 29
2017 AG-02 17 38 46 0 0 0 0 54 0 11

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 37 37 13 4 9 0 0 74 14 19

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 57 27 11 4 0 0 0 84 4 19

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 52 32 6 9 0 0 0 84 9 19
2019 AG 16 30 24 19 0 12 0 52 21 34
2018 AG 20 30 30 20 0 0 0 50 20 10
2017 AG 23 29 39 0 9 0 0 51 9 29
2017 AG-02 17 28 25 0 30 0 0 45 30 11

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 35 17 19 11 15 0 5 54 27 20

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 25 29 40 6 0 0 0 54 6 20
2019 AG 14 25 25 8 18 6 4 43 29 34
2018 AG 10 30 10 10 40 0 0 40 50 10
2017 AG 17 31 22 19 9 2 0 49 29 29
2017 AG-02 8 29 43 19 0 0 0 37 19 11

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 39 21 8 21 11 0 0 60 32 20
2019 AG 28 11 26 17 13 0 6 41 31 34
2018 AG 40 20 10 10 20 0 0 60 30 10
2017 AG 23 32 15 13 16 0 0 56 30 29
2017 AG-02 8 45 19 9 19 0 0 52 28 11

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 39 22 22 0 17 0 0 61 17 19
2019 AG 35 27 13 8 13 0 4 64 22 34
2018 AG 30 30 20 10 10 0 0 60 20 10
2017 AG 30 37 15 13 5 0 0 67 18 28
2017 AG-02 27 51 22 0 0 0 0 78 0 10

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 44 21 19 11 6 0 0 65 17 20
2019 AG 26 18 13 25 13 0 6 46 40 34
2018 AG 20 30 10 20 20 0 0 50 40 10
2017 AG 18 27 27 11 14 3 0 47 25 29
2017 AG-02 0 35 28 18 19 0 0 35 37 11

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 45 25 9 15 6 0 0 70 21 20
2019 AG 45 20 10 7 10 0 8 71 18 34
2018 AG 50 30 0 0 20 0 0 80 20 10
2017 AG 44 30 6 12 5 0 3 76 18 29
2017 AG-02 36 55 9 0 0 0 0 91 0 11

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 24 34 20 10 12 0 0 58 22 20
2019 AG 30 28 7 16 12 0 6 62 30 34
2018 AG 10 20 20 30 20 0 0 30 50 10
2017 AG 29 24 26 13 8 0 0 53 21 29
2017 AG-02 8 28 46 9 9 0 0 36 18 11

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 33 35 21 0 0 0 11 77 0 20

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 28 35 16 10 5 0 6 67 16 20
2019 AG 38 24 10 12 8 4 4 67 22 33
2018 AG 20 40 20 10 0 0 10 67 11 10
2017 AG 25 28 30 14 0 3 0 55 15 28
2017 AG-02 8 45 28 19 0 0 0 52 19 11

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 31 37 9 11 6 0 6 73 18 20
2019 AG 30 24 30 6 6 4 0 56 13 33
2018 AG 30 0 30 40 0 0 0 30 40 10
2017 AG 27 17 21 29 5 0 0 44 34 29
2017 AG-02 8 19 35 39 0 0 0 27 39 11

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 44 30 8 12 0 0 6 79 13 20
2019 AG 27 34 23 6 6 4 0 63 13 33
2018 AG 40 30 0 30 0 0 0 70 30 10
2017 AG 27 15 34 24 0 0 0 42 24 29
2017 AG-02 8 21 61 10 0 0 0 28 10 11

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 60 11 13 4 6 0 6 75 11 20
2019 AG 46 19 16 9 6 4 0 68 15 33

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 31 39 19 10 0 0 0 71 10 20

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 36 21 25 0 12 0 6 61 13 20
2019 AG 47 15 24 4 6 4 0 64 10 33
2018 AG 30 20 20 30 0 0 0 50 30 10
2017 AG 20 34 31 3 12 0 0 55 14 29
2017 AG-02 8 37 18 9 28 0 0 45 37 11

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 63 29 9 0 0 0 0 91 0 20
2019 AG 55 19 7 8 3 4 4 80 12 33
2018 AG 70 10 0 0 20 0 0 80 20 10
2017 AG 45 34 9 10 0 0 3 81 10 29
2017 AG-02 35 28 28 9 0 0 0 63 9 11

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 44 27 14 11 5 0 0 71 16 19

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 85 6 4 5 0 0 0 91 5 20
2019 AG 59 12 15 0 3 4 8 81 3 32
2018 AG 80 0 10 10 0 0 0 80 10 10

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 87 9 4 0 0 0 0 96 0 20
2019 AG 55 19 10 6 6 4 0 77 12 33
2018 AG 80 20 0 0 0 0 0 100 0 10
2017 AG 48 30 8 3 10 0 0 79 13 29
2017 AG-02 44 29 17 0 10 0 0 73 10 11

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 90 10 0 0 0 0 0 100 0 19
2019 AG 48 16 10 11 12 4 0 66 24 33
2017 AG 47 18 8 14 10 0 3 67 25 29
2017 AG-02 25 47 17 10 0 0 0 73 10 11

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 79 21 0 0 0 0 0 100 0 20
2019 AG 56 12 10 3 9 7 3 76 13 33
2017 AG 48 20 15 14 0 0 3 69 15 29
2017 AG-02 34 29 37 0 0 0 0 63 0 11

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 66 19 0 0 0 0 15 100 0 20
2019 AG 43 12 4 7 3 4 28 80 14 33
2017 AG 60 8 3 10 0 0 19 84 12 29
2017 AG-02 65 18 0 0 0 0 17 100 0 11

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 64 25 11 0 0 0 0 89 0 20
2019 AG 55 14 3 10 6 4 8 79 18 33
2017 AG 63 15 8 0 7 0 6 84 8 29
2017 AG-02 62 28 0 0 0 0 9 100 0 11

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 63 10 13 5 9 0 0 73 14 20
2019 AG 50 14 12 14 3 4 3 69 18 32
2017 AG 51 17 6 18 6 0 3 69 25 29
2017 AG-02 46 45 9 0 0 0 0 91 0 11

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 50 31 10 0 5 4 0 85 5 20
2019 AG 44 20 17 10 6 4 0 66 16 33
2017 AG 39 27 18 12 0 0 3 69 12 29
2017 AG-02 46 19 27 8 0 0 0 65 8 11

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 20 55 10 15 0 0 0 75 15 20

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 19 51 9 21 0 0 0 70 21 20
2019 AG 12 28 33 14 6 4 4 43 22 34
2018 AG 0 30 50 0 20 0 0 30 20 10
2017 AG 15 37 20 18 10 0 0 52 28 29
2017 AG-02 18 27 36 19 0 0 0 45 19 11

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 6 15 34 16 25 4 0 42 22 20
2019 AG 19 12 31 21 11 7 0 34 33 34
2018 AG 0 40 40 0 20 0 0 20 40 10
2017 AG 16 22 37 8 17 0 0 25 38 29
2017 AG-02 29 28 17 17 9 0 0 25 58 11
Top of page

Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 43 37 20 0 47 53 20

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AG 41 31 4 0 5 9 11 89 6 20
2019 AG 34 18 13 4 12 9 10 64 20 33
2018 AG 50 20 10 0 20 0 0 70 20 10
Date modified: