2020 Public Service Employee Survey Results by Theme for the Public Service by Question 102. Which of the following best describes your current work situation?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 32 36 13 10 8 0 0 69 18 21416
2020 Working remotely or teleworking 41 39 10 6 3 0 0 80 9 134396
2020 A combination of working on-site and working remotely or teleworking 40 39 11 7 3 0 0 79 10 31680
2020 Other work situation 32 37 16 7 6 2 1 71 13 454

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 24 32 16 14 14 0 0 56 28 21370
2020 Working remotely or teleworking 39 36 12 8 4 0 0 75 13 134118
2020 A combination of working on-site and working remotely or teleworking 34 37 13 10 6 0 0 71 16 31637
2020 Other work situation 23 30 16 15 15 1 0 54 30 451

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 51 31 10 4 4 0 0 82 8 21272
2020 Working remotely or teleworking 55 32 9 3 1 0 0 87 4 133414
2020 A combination of working on-site and working remotely or teleworking 57 31 8 3 1 0 0 88 4 31461
2020 Other work situation 55 28 8 4 4 1 1 84 8 446

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 41 36 12 6 4 0 0 77 11 21389
2020 Working remotely or teleworking 47 37 9 5 2 0 0 84 7 134384
2020 A combination of working on-site and working remotely or teleworking 47 37 9 5 2 0 0 84 7 31665
2020 Other work situation 44 33 13 4 4 2 1 79 8 451

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 31 28 17 11 12 0 0 59 23 21334
2020 Working remotely or teleworking 48 31 12 6 3 1 0 79 9 133894
2020 A combination of working on-site and working remotely or teleworking 41 32 14 8 5 0 0 73 13 31586
2020 Other work situation 31 27 14 11 14 2 1 60 25 451

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 28 31 17 13 11 0 0 59 24 21242
2020 Working remotely or teleworking 46 33 11 6 3 0 0 80 9 133370
2020 A combination of working on-site and working remotely or teleworking 39 35 14 8 4 0 0 74 13 31458
2020 Other work situation 30 27 13 13 13 3 1 60 27 445

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 29 23 19 12 12 3 1 55 25 21350
2020 Working remotely or teleworking 41 25 16 9 5 3 0 69 14 134245
2020 A combination of working on-site and working remotely or teleworking 38 26 17 10 6 3 1 66 17 31662
2020 Other work situation 28 23 17 9 13 6 4 57 25 453
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 32 27 21 7 6 1 6 64 14 21399
2020 Working remotely or teleworking 52 25 12 4 2 1 4 81 6 134249
2020 A combination of working on-site and working remotely or teleworking 48 27 14 4 3 1 3 79 7 31659
2020 Other work situation 30 19 26 7 8 3 7 54 17 450

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 36 31 14 9 8 0 1 68 18 21379
2020 Working remotely or teleworking 53 29 9 5 3 1 1 83 8 134310
2020 A combination of working on-site and working remotely or teleworking 47 31 10 7 4 0 0 79 11 31663
2020 Other work situation 33 29 13 9 11 2 2 65 21 450

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 39 28 14 8 8 0 1 69 17 21446
2020 Working remotely or teleworking 61 24 7 4 3 0 0 85 7 134513
2020 A combination of working on-site and working remotely or teleworking 55 26 9 6 4 0 0 81 9 31709
2020 Other work situation 40 24 16 6 10 2 2 66 17 454

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 25 26 17 12 14 5 0 54 27 21443
2020 Working remotely or teleworking 42 29 12 5 3 8 0 78 9 134465
2020 A combination of working on-site and working remotely or teleworking 37 30 14 7 5 6 0 72 13 31711
2020 Other work situation 22 25 19 12 13 8 3 52 27 454

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 23 26 17 15 18 2 0 50 34 21390
2020 Working remotely or teleworking 39 32 14 8 5 3 0 73 13 134143
2020 A combination of working on-site and working remotely or teleworking 33 32 16 11 7 2 0 66 18 31610
2020 Other work situation 23 25 18 11 17 4 1 51 30 453

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 17 24 19 17 19 3 0 42 38 21392
2020 Working remotely or teleworking 29 33 17 11 5 5 0 65 17 134079
2020 A combination of working on-site and working remotely or teleworking 24 32 19 14 8 3 0 58 23 31627
2020 Other work situation 18 25 17 15 19 6 1 45 37 450

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 16 25 16 19 22 2 0 42 41 21410
2020 Working remotely or teleworking 28 36 15 12 6 3 0 66 19 134392
2020 A combination of working on-site and working remotely or teleworking 23 34 17 15 10 2 0 58 25 31698
2020 Other work situation 17 25 15 18 20 5 1 44 40 453
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 20 31 17 16 15 0 0 52 31 21410
2020 Working remotely or teleworking 37 36 13 9 5 0 0 73 14 134414
2020 A combination of working on-site and working remotely or teleworking 30 37 15 11 7 0 0 67 18 31701
2020 Other work situation 19 31 19 13 16 2 1 51 30 453

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 27 39 15 12 6 0 0 67 18 21306
2020 Working remotely or teleworking 38 41 10 8 3 0 0 79 11 133691
2020 A combination of working on-site and working remotely or teleworking 33 42 12 10 3 0 0 75 13 31545
2020 Other work situation 27 33 18 13 7 1 1 62 20 451

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 33 31 15 10 9 0 1 65 20 21382
2020 Working remotely or teleworking 49 30 10 6 3 1 1 80 10 134200
2020 A combination of working on-site and working remotely or teleworking 44 31 12 8 5 0 0 75 12 31654
2020 Other work situation 32 26 17 10 11 2 2 60 22 451

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 25 37 13 17 8 0 0 62 25 21360
2020 Working remotely or teleworking 36 40 11 10 3 0 1 76 13 133868
2020 A combination of working on-site and working remotely or teleworking 30 41 12 12 4 0 1 71 17 31584
2020 Other work situation 26 33 13 15 10 1 2 61 26 452

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 38 26 18 7 8 1 2 65 16 21352
2020 Working remotely or teleworking 54 23 11 4 3 2 2 80 8 134054
2020 A combination of working on-site and working remotely or teleworking 49 25 13 5 5 1 1 76 10 31607
2020 Other work situation 32 24 18 9 11 3 3 60 22 450

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 18 27 20 16 17 2 1 46 33 21379
2020 Working remotely or teleworking 30 34 16 11 6 3 0 66 18 134010
2020 A combination of working on-site and working remotely or teleworking 25 33 18 13 9 2 0 59 23 31624
2020 Other work situation 19 23 20 16 16 5 1 45 34 453

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 17 25 17 15 21 2 4 44 38 21415
2020 Working remotely or teleworking 26 29 15 13 11 3 2 58 26 134451
2020 A combination of working on-site and working remotely or teleworking 22 28 16 15 15 2 3 52 31 31690
2020 Other work situation 17 21 16 13 24 3 5 42 40 453

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 49 21 14 6 5 1 4 74 11 21445
2020 Working remotely or teleworking 51 23 13 6 4 1 4 77 10 134530
2020 A combination of working on-site and working remotely or teleworking 51 24 13 6 3 1 3 78 9 31715
2020 Other work situation 42 18 17 4 4 5 10 71 9 454

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 38 22 17 10 7 2 4 63 18 21408
2020 Working remotely or teleworking 50 24 13 5 3 1 3 77 9 134338
2020 A combination of working on-site and working remotely or teleworking 45 25 15 7 4 1 3 73 11 31681
2020 Other work situation 35 20 15 9 7 6 8 63 19 453

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 67 11 7 4 4 3 4 84 9 21354
2020 Working remotely or teleworking 76 8 4 2 2 3 4 91 5 133976
2020 A combination of working on-site and working remotely or teleworking 74 10 5 2 3 3 3 89 5 31584
2020 Other work situation 49 12 10 4 7 7 10 75 14 449

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 65 12 6 3 3 3 7 86 7 21362
2020 Working remotely or teleworking 74 10 4 1 1 2 7 93 3 134135
2020 A combination of working on-site and working remotely or teleworking 73 11 5 2 2 2 6 91 4 31609
2020 Other work situation 49 13 8 6 5 8 12 77 14 453

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 23 34 16 14 13 0 0 57 27 21291
2020 Working remotely or teleworking 36 37 13 9 4 0 0 74 13 133784
2020 A combination of working on-site and working remotely or teleworking 34 39 12 10 5 0 0 72 15 31532
2020 Other work situation 20 34 19 15 10 2 1 55 26 453

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 26 31 18 12 12 0 0 57 25 21384
2020 Working remotely or teleworking 40 33 14 8 4 0 0 74 12 134204
2020 A combination of working on-site and working remotely or teleworking 38 34 14 8 5 0 0 73 13 31629
2020 Other work situation 25 31 18 10 13 2 1 58 24 449

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 25 37 17 12 8 0 0 62 21 21242
2020 Working remotely or teleworking 39 40 11 7 3 0 0 79 10 133371
2020 A combination of working on-site and working remotely or teleworking 33 40 13 9 4 0 0 74 12 31458
2020 Other work situation 23 36 17 11 11 2 1 60 22 445

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 17 35 20 14 10 3 1 54 25 21411
2020 Working remotely or teleworking 26 42 17 8 3 4 0 71 12 134149
2020 A combination of working on-site and working remotely or teleworking 24 42 18 9 4 3 0 68 14 31649
2020 Other work situation 16 31 18 15 12 6 2 51 29 453

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 32 30 15 12 11 0 1 62 23 21368
2020 Working remotely or teleworking 49 31 9 7 3 0 0 80 10 134071
2020 A combination of working on-site and working remotely or teleworking 43 32 11 9 5 0 0 76 13 31610
2020 Other work situation 30 29 13 14 12 2 0 60 27 451

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 41 33 15 6 4 0 1 75 10 21271
2020 Working remotely or teleworking 38 32 16 8 5 0 1 71 13 133742
2020 A combination of working on-site and working remotely or teleworking 32 33 18 9 6 0 0 66 16 31518
2020 Other work situation 39 27 16 8 5 2 3 70 13 447

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 24 76 21422
2020 Working remotely or teleworking 41 59 134547
2020 A combination of working on-site and working remotely or teleworking 45 55 31721
2020 Other work situation 37 63 452

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 28 17 15 6 9 4 20 60 20 21431
2020 Working remotely or teleworking 57 17 8 2 2 5 11 87 4 134420
2020 A combination of working on-site and working remotely or teleworking 56 19 8 3 2 3 8 85 6 31704
2020 Other work situation 35 17 16 3 6 5 17 66 13 452

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Working on-site 21 46 34 21465
2020 Working remotely or teleworking 25 40 35 134635
2020 A combination of working on-site and working remotely or teleworking 22 43 34 31731
2020 Other work situation 17 41 42 454

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Working on-site 25 31 23 8 5 7 4535
2020 Working remotely or teleworking 15 39 30 3 7 5 34041
2020 A combination of working on-site and working remotely or teleworking 20 38 27 4 5 6 7082
2020 Other work situation 22 35 16 6 3 17 87
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 37 37 13 7 6 0 0 74 13 21298
2020 Working remotely or teleworking 51 36 7 4 2 0 0 87 5 133842
2020 A combination of working on-site and working remotely or teleworking 48 38 8 4 2 0 0 86 6 31550
2020 Other work situation 39 35 12 5 5 3 1 77 10 454

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 20 37 21 13 8 1 0 57 21 21410
2020 Working remotely or teleworking 34 43 13 6 2 1 0 78 8 134327
2020 A combination of working on-site and working remotely or teleworking 28 43 17 8 3 1 0 72 11 31672
2020 Other work situation 23 37 20 12 5 3 1 62 17 452

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 14 27 32 17 8 1 1 25 42 21410
2020 Working remotely or teleworking 9 22 36 21 9 1 1 31 32 134326
2020 A combination of working on-site and working remotely or teleworking 10 25 36 19 8 1 1 27 36 31674
2020 Other work situation 12 24 34 15 8 4 3 25 39 451

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 14 21 27 22 13 1 1 36 36 21330
2020 Working remotely or teleworking 6 13 25 31 21 3 2 54 20 133806
2020 A combination of working on-site and working remotely or teleworking 8 17 28 28 16 2 1 46 26 31566
2020 Other work situation 14 21 25 18 12 5 4 33 39 450

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 17 23 28 16 10 2 3 28 43 21319
2020 Working remotely or teleworking 12 20 31 21 12 2 2 34 33 133984
2020 A combination of working on-site and working remotely or teleworking 14 23 31 19 10 2 2 30 38 31607
2020 Other work situation 15 24 28 12 9 6 5 24 44 449

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 6 10 28 33 18 1 4 54 17 21281
2020 Working remotely or teleworking 7 15 30 28 17 1 2 46 23 133679
2020 A combination of working on-site and working remotely or teleworking 6 14 32 31 16 1 1 48 20 31524
2020 Other work situation 6 12 28 27 17 3 6 48 20 451

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 16 21 27 21 13 1 2 35 38 21360
2020 Working remotely or teleworking 11 18 27 24 17 2 2 42 30 133990
2020 A combination of working on-site and working remotely or teleworking 14 21 28 22 13 1 1 35 36 31620
2020 Other work situation 15 18 25 21 13 4 5 37 36 452

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 13 17 23 24 18 2 3 44 32 21303
2020 Working remotely or teleworking 7 13 24 28 20 5 3 52 22 133573
2020 A combination of working on-site and working remotely or teleworking 9 16 26 27 18 2 2 48 25 31538
2020 Other work situation 10 21 22 20 16 5 6 41 35 449

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 16 22 28 18 11 2 3 31 40 21320
2020 Working remotely or teleworking 11 19 33 21 12 2 2 34 31 133832
2020 A combination of working on-site and working remotely or teleworking 13 22 32 19 10 2 1 30 37 31563
2020 Other work situation 13 19 33 14 11 4 6 28 35 451

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 10 18 32 24 13 1 1 38 29 21371
2020 Working remotely or teleworking 6 17 37 26 12 1 1 39 23 134247
2020 A combination of working on-site and working remotely or teleworking 7 18 36 25 12 1 1 38 25 31661
2020 Other work situation 12 21 32 18 11 2 4 31 35 450

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 13 28 21 22 14 2 0 42 37 21349
2020 Working remotely or teleworking 23 38 18 13 5 3 0 64 18 133588
2020 A combination of working on-site and working remotely or teleworking 18 36 20 16 7 2 0 55 24 31532
2020 Other work situation 16 27 19 18 14 6 1 46 34 449

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 31 30 12 13 12 1 0 62 25 21356
2020 Working remotely or teleworking 54 27 8 6 4 1 0 82 10 134078
2020 A combination of working on-site and working remotely or teleworking 44 30 9 9 6 1 0 75 15 31634
2020 Other work situation 29 25 11 13 18 3 1 57 32 450

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 34 37 12 11 6 0 0 71 18 21341
2020 Working remotely or teleworking 61 28 5 4 2 0 0 89 6 133689
2020 A combination of working on-site and working remotely or teleworking 49 34 8 6 3 0 0 83 9 31546
2020 Other work situation 33 33 9 11 11 2 1 68 23 449

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 29 39 17 8 5 1 0 69 14 21249
2020 Working remotely or teleworking 50 33 10 4 2 2 1 85 6 133357
2020 A combination of working on-site and working remotely or teleworking 42 38 12 5 2 1 0 81 8 31421
2020 Other work situation 25 35 19 8 9 3 1 63 18 447

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 26 35 18 11 8 2 0 62 19 21332
2020 Working remotely or teleworking 41 38 11 6 2 2 0 81 8 133716
2020 A combination of working on-site and working remotely or teleworking 36 39 13 7 3 1 0 76 10 31528
2020 Other work situation 26 30 15 12 11 4 2 59 25 451

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 30 32 20 7 6 4 1 65 14 21371
2020 Working remotely or teleworking 44 34 12 4 2 4 0 82 6 134018
2020 A combination of working on-site and working remotely or teleworking 40 35 14 5 3 3 1 78 8 31600
2020 Other work situation 27 31 19 6 8 6 3 64 15 449

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 38 34 12 9 7 0 0 72 15 21347
2020 Working remotely or teleworking 57 30 7 3 2 0 0 88 5 134074
2020 A combination of working on-site and working remotely or teleworking 51 33 8 5 3 0 0 84 8 31623
2020 Other work situation 35 29 13 9 9 3 2 67 19 453

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 38 28 15 6 7 4 2 70 14 21377
2020 Working remotely or teleworking 51 22 10 4 3 6 4 81 8 134298
2020 A combination of working on-site and working remotely or teleworking 49 25 11 4 4 4 3 79 9 31653
2020 Other work situation 34 18 17 9 11 7 4 58 23 451

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 29 31 22 7 5 5 1 64 13 21422
2020 Working remotely or teleworking 41 32 14 4 2 6 1 78 7 134329
2020 A combination of working on-site and working remotely or teleworking 37 33 16 5 3 5 1 75 8 31668
2020 Other work situation 28 28 21 7 6 7 3 62 15 446

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 36 32 14 7 7 3 2 71 15 21314
2020 Working remotely or teleworking 46 30 10 5 3 4 2 81 9 133970
2020 A combination of working on-site and working remotely or teleworking 45 31 10 5 4 3 2 80 9 31598
2020 Other work situation 29 28 18 5 10 6 4 63 17 451

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 2 5 19 21 44 8 1 8 71 488
2020 Working remotely or teleworking 2 7 22 16 38 15 1 11 63 2300
2020 A combination of working on-site and working remotely or teleworking 2 7 21 18 39 10 2 10 65 604
2020 Other work situation 0 0 25 11 49 4 10 0 71 18

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 18 30 20 15 13 3 1 50 29 21389
2020 Working remotely or teleworking 31 30 17 7 4 7 5 69 12 134252
2020 A combination of working on-site and working remotely or teleworking 26 33 18 10 7 4 2 63 18 31678
2020 Other work situation 19 24 21 12 17 5 3 46 31 453

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 25 35 16 12 9 2 1 62 21 21403
2020 Working remotely or teleworking 37 36 12 7 4 3 1 76 12 134148
2020 A combination of working on-site and working remotely or teleworking 35 37 13 8 5 2 1 73 13 31640
2020 Other work situation 25 29 14 11 15 4 1 57 27 453

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 24 33 21 11 9 1 0 58 21 21375
2020 Working remotely or teleworking 40 36 15 5 2 2 0 78 7 133905
2020 A combination of working on-site and working remotely or teleworking 35 37 16 6 4 1 0 73 10 31570
2020 Other work situation 26 29 19 11 12 3 0 57 24 452

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 19 25 17 15 18 5 1 47 35 21390
2020 Working remotely or teleworking 25 25 18 11 8 10 2 58 22 134087
2020 A combination of working on-site and working remotely or teleworking 24 27 17 12 11 7 2 56 25 31632
2020 Other work situation 17 18 21 12 23 7 3 38 39 453

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 31 44 7 13 5 0 0 75 18 21444
2020 Working remotely or teleworking 40 45 4 9 2 0 0 85 11 134496
2020 A combination of working on-site and working remotely or teleworking 33 47 5 12 3 0 0 80 15 31720
2020 Other work situation 25 44 9 13 7 1 1 71 20 454

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 36 36 9 12 6 0 0 73 19 21406
2020 Working remotely or teleworking 41 38 8 9 3 0 1 80 12 134343
2020 A combination of working on-site and working remotely or teleworking 36 39 9 12 3 0 0 75 15 31672
2020 Other work situation 35 32 12 9 8 1 2 69 18 451

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 34 36 11 12 7 0 0 70 19 21295
2020 Working remotely or teleworking 48 35 8 6 2 0 0 83 8 133471
2020 A combination of working on-site and working remotely or teleworking 43 37 9 8 3 0 0 81 10 31448
2020 Other work situation 29 36 14 14 6 1 0 66 20 452

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 68 21 5 2 2 0 1 91 4 21389
2020 Working remotely or teleworking 78 16 3 2 1 0 0 95 3 134021
2020 A combination of working on-site and working remotely or teleworking 75 18 3 2 1 0 1 93 3 31613
2020 Other work situation 60 28 5 3 2 2 1 90 5 453

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 26 16 11 8 11 19 9 58 26 21420
2020 Working remotely or teleworking 45 22 12 5 3 10 3 77 9 134452
2020 A combination of working on-site and working remotely or teleworking 38 21 12 6 5 13 6 72 14 31690
2020 Other work situation 27 21 11 6 11 17 7 63 23 454

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 19 81 21411
2020 Working remotely or teleworking 8 92 134477
2020 A combination of working on-site and working remotely or teleworking 12 88 31699
2020 Other work situation 22 78 450

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 56 44 3536
2020 Working remotely or teleworking 44 56 11442
2020 A combination of working on-site and working remotely or teleworking 50 50 3570
2020 Other work situation 60 40 81

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 62 38 3536
2020 Working remotely or teleworking 64 36 11442
2020 A combination of working on-site and working remotely or teleworking 58 42 3570
2020 Other work situation 74 26 81

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 9 91 3536
2020 Working remotely or teleworking 7 93 11442
2020 A combination of working on-site and working remotely or teleworking 9 91 3570
2020 Other work situation 13 87 81

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 0 100 11442
2020 A combination of working on-site and working remotely or teleworking 3 97 3570

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 5 95 11442
2020 A combination of working on-site and working remotely or teleworking 8 92 3570

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 12 88 3536
2020 Working remotely or teleworking 6 94 11442
2020 A combination of working on-site and working remotely or teleworking 8 92 3570
2020 Other work situation 8 92 81

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 4 96 3536
2020 Working remotely or teleworking 4 96 11442
2020 A combination of working on-site and working remotely or teleworking 5 95 3570
2020 Other work situation 10 90 81

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 42 58 3536
2020 Working remotely or teleworking 37 63 11441
2020 A combination of working on-site and working remotely or teleworking 40 60 3570
2020 Other work situation 41 59 81

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 41 59 3536
2020 Working remotely or teleworking 41 59 11441
2020 A combination of working on-site and working remotely or teleworking 40 60 3570
2020 Other work situation 47 53 81

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 49 51 3536
2020 Working remotely or teleworking 46 54 11441
2020 A combination of working on-site and working remotely or teleworking 47 53 3570
2020 Other work situation 54 46 81

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 44 56 3536
2020 Working remotely or teleworking 43 57 11441
2020 A combination of working on-site and working remotely or teleworking 41 59 3570
2020 Other work situation 55 45 81

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 32 68 3536
2020 Working remotely or teleworking 33 67 11441
2020 A combination of working on-site and working remotely or teleworking 34 66 3570
2020 Other work situation 34 66 81

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 57 43 3536
2020 Working remotely or teleworking 53 47 11441
2020 A combination of working on-site and working remotely or teleworking 54 46 3570
2020 Other work situation 74 26 81

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 45 55 3536
2020 Working remotely or teleworking 34 66 11441
2020 A combination of working on-site and working remotely or teleworking 37 63 3570
2020 Other work situation 41 59 81

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 1 99 11441
2020 A combination of working on-site and working remotely or teleworking 1 99 3570

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 11 89 3536
2020 Working remotely or teleworking 6 94 11441
2020 A combination of working on-site and working remotely or teleworking 8 92 3570
2020 Other work situation 8 92 81

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 18 82 3536
2020 Working remotely or teleworking 11 89 11441
2020 A combination of working on-site and working remotely or teleworking 11 89 3570
2020 Other work situation 24 76 81

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 55 45 3536
2020 Working remotely or teleworking 50 50 11441
2020 A combination of working on-site and working remotely or teleworking 50 50 3570
2020 Other work situation 65 35 81

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 34 66 3536
2020 Working remotely or teleworking 20 80 11441
2020 A combination of working on-site and working remotely or teleworking 25 75 3570
2020 Other work situation 22 78 81

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 16 84 3536
2020 Working remotely or teleworking 15 85 11441
2020 A combination of working on-site and working remotely or teleworking 16 84 3570
2020 Other work situation 21 79 81

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 47 53 3536
2020 Working remotely or teleworking 53 47 11442
2020 A combination of working on-site and working remotely or teleworking 54 46 3571
2020 Other work situation 56 44 81

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 27 73 3536
2020 Working remotely or teleworking 27 73 11442
2020 A combination of working on-site and working remotely or teleworking 27 73 3571
2020 Other work situation 32 68 81

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 9 91 3536
2020 Working remotely or teleworking 9 91 11442
2020 A combination of working on-site and working remotely or teleworking 9 91 3571
2020 Other work situation 19 81 81

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 24 76 3536
2020 Working remotely or teleworking 19 81 11442
2020 A combination of working on-site and working remotely or teleworking 20 80 3571
2020 Other work situation 31 69 81

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 11 89 3536
2020 Working remotely or teleworking 10 90 11442
2020 A combination of working on-site and working remotely or teleworking 11 89 3571
2020 Other work situation 23 77 81

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 10 90 3536
2020 Working remotely or teleworking 7 93 11442
2020 A combination of working on-site and working remotely or teleworking 8 92 3571
2020 Other work situation 19 81 81

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 16 84 3536
2020 Working remotely or teleworking 12 88 11442
2020 A combination of working on-site and working remotely or teleworking 13 87 3571
2020 Other work situation 12 88 81

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 10 90 3536
2020 Working remotely or teleworking 11 89 11442
2020 A combination of working on-site and working remotely or teleworking 12 88 3571
2020 Other work situation 16 84 81

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 29 71 3536
2020 Working remotely or teleworking 26 74 11442
2020 A combination of working on-site and working remotely or teleworking 26 74 3571
2020 Other work situation 23 77 81

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 11 89 3198
2020 Working remotely or teleworking 10 90 10711
2020 A combination of working on-site and working remotely or teleworking 11 89 3319
2020 Other work situation 14 86 68

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 15 85 3198
2020 Working remotely or teleworking 20 80 10711
2020 A combination of working on-site and working remotely or teleworking 18 82 3319
2020 Other work situation 16 84 68

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 9 91 3198
2020 Working remotely or teleworking 9 91 10711
2020 A combination of working on-site and working remotely or teleworking 9 91 3319
2020 Other work situation 10 90 68

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 7 93 10711
2020 A combination of working on-site and working remotely or teleworking 7 93 3319

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 9 91 3198
2020 Working remotely or teleworking 11 89 10711
2020 A combination of working on-site and working remotely or teleworking 11 89 3319
2020 Other work situation 10 90 68

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 7 93 3198
2020 Working remotely or teleworking 9 91 10711
2020 A combination of working on-site and working remotely or teleworking 8 92 3319
2020 Other work situation 6 94 68

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 5 95 3198
2020 Working remotely or teleworking 12 88 10711
2020 A combination of working on-site and working remotely or teleworking 8 92 3319
2020 Other work situation 14 86 68

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 13 87 3198
2020 Working remotely or teleworking 13 87 10711
2020 A combination of working on-site and working remotely or teleworking 12 88 3319
2020 Other work situation 23 77 68

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 12 88 3198
2020 Working remotely or teleworking 15 85 10711
2020 A combination of working on-site and working remotely or teleworking 13 87 3319
2020 Other work situation 25 75 68

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 35 65 3198
2020 Working remotely or teleworking 31 69 10711
2020 A combination of working on-site and working remotely or teleworking 32 68 3319
2020 Other work situation 53 47 68

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 11 89 3198
2020 Working remotely or teleworking 9 91 10711
2020 A combination of working on-site and working remotely or teleworking 10 90 3319
2020 Other work situation 8 92 68

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 51 49 3198
2020 Working remotely or teleworking 48 52 10711
2020 A combination of working on-site and working remotely or teleworking 48 52 3319
2020 Other work situation 62 38 68

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 2 98 3198
2020 Working remotely or teleworking 2 98 10711
2020 A combination of working on-site and working remotely or teleworking 1 99 3319
2020 Other work situation 4 96 68

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 62 38 3198
2020 Working remotely or teleworking 55 45 10711
2020 A combination of working on-site and working remotely or teleworking 58 42 3319
2020 Other work situation 66 34 68

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 5 95 3198
2020 Working remotely or teleworking 4 96 10711
2020 A combination of working on-site and working remotely or teleworking 4 96 3319
2020 Other work situation 7 93 68

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 13 87 3198
2020 Working remotely or teleworking 14 86 10711
2020 A combination of working on-site and working remotely or teleworking 14 86 3319
2020 Other work situation 13 87 68

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 17 20 20 11 13 15 4 46 30 21414
2020 Working remotely or teleworking 21 16 16 5 4 31 8 59 15 134297
2020 A combination of working on-site and working remotely or teleworking 21 20 18 8 6 22 6 56 20 31674
2020 Other work situation 14 14 20 10 15 20 6 39 34 453

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 27 28 19 10 10 5 1 58 22 21380
2020 Working remotely or teleworking 37 30 15 5 3 10 1 75 9 134259
2020 A combination of working on-site and working remotely or teleworking 34 31 16 7 5 6 1 70 12 31666
2020 Other work situation 25 22 19 11 11 9 3 54 25 454

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 10 90 21388
2020 Working remotely or teleworking 6 94 134318
2020 A combination of working on-site and working remotely or teleworking 7 93 31659
2020 Other work situation 16 84 448

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 43 57 1943
2020 Working remotely or teleworking 33 67 7996
2020 A combination of working on-site and working remotely or teleworking 36 64 2217
2020 Other work situation 49 51 66

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 76 24 1943
2020 Working remotely or teleworking 77 23 7996
2020 A combination of working on-site and working remotely or teleworking 75 25 2217
2020 Other work situation 80 20 66

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 4 96 7996
2020 A combination of working on-site and working remotely or teleworking 4 96 2217

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 11 89 1943
2020 Working remotely or teleworking 0 100 7996
2020 A combination of working on-site and working remotely or teleworking 3 97 2217
2020 Other work situation 0 100 66

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 7 93 7996
2020 A combination of working on-site and working remotely or teleworking 8 92 2217

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 12 88 1943
2020 Working remotely or teleworking 6 94 7996
2020 A combination of working on-site and working remotely or teleworking 8 92 2217
2020 Other work situation 7 93 66

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 8 92 1943
2020 Working remotely or teleworking 9 91 7996
2020 A combination of working on-site and working remotely or teleworking 9 91 2217
2020 Other work situation 13 87 66

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 26 74 1943
2020 Working remotely or teleworking 29 71 7994
2020 A combination of working on-site and working remotely or teleworking 27 73 2217
2020 Other work situation 25 75 66

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 17 83 1943
2020 Working remotely or teleworking 21 79 7994
2020 A combination of working on-site and working remotely or teleworking 20 80 2217
2020 Other work situation 22 78 66

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 17 83 1943
2020 Working remotely or teleworking 17 83 7994
2020 A combination of working on-site and working remotely or teleworking 15 85 2217
2020 Other work situation 20 80 66

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 8 92 1943
2020 Working remotely or teleworking 5 95 7994
2020 A combination of working on-site and working remotely or teleworking 5 95 2217
2020 Other work situation 12 88 66

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 24 76 1943
2020 Working remotely or teleworking 26 74 7994
2020 A combination of working on-site and working remotely or teleworking 27 73 2217
2020 Other work situation 26 74 66

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 31 69 1943
2020 Working remotely or teleworking 25 75 7994
2020 A combination of working on-site and working remotely or teleworking 31 69 2217
2020 Other work situation 23 77 66

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 3 97 7994
2020 A combination of working on-site and working remotely or teleworking 4 96 2217

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 3 97 1943
2020 Working remotely or teleworking 2 98 7994
2020 A combination of working on-site and working remotely or teleworking 2 98 2217
2020 Other work situation 0 100 66

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 11 89 1943
2020 Working remotely or teleworking 7 93 7994
2020 A combination of working on-site and working remotely or teleworking 9 91 2217
2020 Other work situation 7 93 66

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 19 81 1943
2020 Working remotely or teleworking 18 82 7994
2020 A combination of working on-site and working remotely or teleworking 18 82 2217
2020 Other work situation 11 89 66

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 1 99 7994
2020 A combination of working on-site and working remotely or teleworking 1 99 2217

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 14 86 1943
2020 Working remotely or teleworking 18 82 7994
2020 A combination of working on-site and working remotely or teleworking 15 85 2217
2020 Other work situation 31 69 66

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 1 99 1943
2020 Working remotely or teleworking 0 100 7994
2020 A combination of working on-site and working remotely or teleworking 0 100 2217
2020 Other work situation 0 100 66

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 18 82 1943
2020 Working remotely or teleworking 17 83 7994
2020 A combination of working on-site and working remotely or teleworking 18 82 2217
2020 Other work situation 25 75 66

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 27 73 1943
2020 Working remotely or teleworking 30 70 7996
2020 A combination of working on-site and working remotely or teleworking 32 68 2217
2020 Other work situation 35 65 66

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 14 86 1943
2020 Working remotely or teleworking 14 86 7996
2020 A combination of working on-site and working remotely or teleworking 15 85 2217
2020 Other work situation 24 76 66

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 5 95 1943
2020 Working remotely or teleworking 5 95 7996
2020 A combination of working on-site and working remotely or teleworking 5 95 2217
2020 Other work situation 8 92 66

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 20 80 1943
2020 Working remotely or teleworking 16 84 7996
2020 A combination of working on-site and working remotely or teleworking 15 85 2217
2020 Other work situation 34 66 66

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 5 95 1943
2020 Working remotely or teleworking 5 95 7996
2020 A combination of working on-site and working remotely or teleworking 5 95 2217
2020 Other work situation 16 84 66

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 7 93 1943
2020 Working remotely or teleworking 6 94 7996
2020 A combination of working on-site and working remotely or teleworking 6 94 2217
2020 Other work situation 8 92 66

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 10 90 1943
2020 Working remotely or teleworking 8 92 7996
2020 A combination of working on-site and working remotely or teleworking 9 91 2217
2020 Other work situation 14 86 66

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 9 91 1943
2020 Working remotely or teleworking 8 92 7996
2020 A combination of working on-site and working remotely or teleworking 8 92 2217
2020 Other work situation 10 90 66

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 48 52 1943
2020 Working remotely or teleworking 49 51 7996
2020 A combination of working on-site and working remotely or teleworking 46 54 2217
2020 Other work situation 34 66 66

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 5 95 7520
2020 A combination of working on-site and working remotely or teleworking 6 94 2082

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 15 85 7520
2020 A combination of working on-site and working remotely or teleworking 17 83 2082

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 4 96 7520
2020 A combination of working on-site and working remotely or teleworking 5 95 2082

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 2 98 7520
2020 A combination of working on-site and working remotely or teleworking 3 97 2082

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 3 97 1811
2020 Working remotely or teleworking 3 97 7520
2020 A combination of working on-site and working remotely or teleworking 3 97 2082
2020 Other work situation 0 100 60

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 5 95 7520
2020 A combination of working on-site and working remotely or teleworking 5 95 2082

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 9 91 7520
2020 A combination of working on-site and working remotely or teleworking 5 95 2082

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 13 87 1811
2020 Working remotely or teleworking 13 87 7520
2020 A combination of working on-site and working remotely or teleworking 12 88 2082
2020 Other work situation 19 81 60

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 11 89 1811
2020 Working remotely or teleworking 12 88 7520
2020 A combination of working on-site and working remotely or teleworking 9 91 2082
2020 Other work situation 12 88 60

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 30 70 1811
2020 Working remotely or teleworking 28 72 7520
2020 A combination of working on-site and working remotely or teleworking 29 71 2082
2020 Other work situation 30 70 60

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 10 90 1811
2020 Working remotely or teleworking 8 92 7520
2020 A combination of working on-site and working remotely or teleworking 9 91 2082
2020 Other work situation 7 93 60

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 49 51 1811
2020 Working remotely or teleworking 45 55 7520
2020 A combination of working on-site and working remotely or teleworking 47 53 2082
2020 Other work situation 43 57 60

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 2 98 1811
2020 Working remotely or teleworking 2 98 7520
2020 A combination of working on-site and working remotely or teleworking 2 98 2082
2020 Other work situation 6 94 60

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 65 35 1811
2020 Working remotely or teleworking 61 39 7520
2020 A combination of working on-site and working remotely or teleworking 66 34 2082
2020 Other work situation 59 41 60

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 4 96 1811
2020 Working remotely or teleworking 3 97 7520
2020 A combination of working on-site and working remotely or teleworking 3 97 2082
2020 Other work situation 11 89 60

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 12 88 1811
2020 Working remotely or teleworking 13 87 7520
2020 A combination of working on-site and working remotely or teleworking 13 87 2082
2020 Other work situation 21 79 60

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 19 21 23 7 8 18 4 51 19 21391
2020 Working remotely or teleworking 22 16 16 3 3 33 7 63 10 134113
2020 A combination of working on-site and working remotely or teleworking 23 20 20 5 4 25 5 61 12 31642
2020 Other work situation 19 13 21 10 10 23 5 44 27 446

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 28 28 21 8 7 7 1 61 16 21358
2020 Working remotely or teleworking 38 30 15 4 2 10 1 77 7 134274
2020 A combination of working on-site and working remotely or teleworking 36 31 17 5 3 8 1 73 9 31627
2020 Other work situation 26 21 20 11 8 11 3 54 22 452

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 10 90 21310
2020 Working remotely or teleworking 9 91 133681
2020 A combination of working on-site and working remotely or teleworking 9 91 31549
2020 Other work situation 14 86 441

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 12 88 21349
2020 Working remotely or teleworking 13 87 133879
2020 A combination of working on-site and working remotely or teleworking 12 88 31578
2020 Other work situation 20 80 443

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 48 52 2557
2020 Working remotely or teleworking 50 50 17656
2020 A combination of working on-site and working remotely or teleworking 49 51 3765
2020 Other work situation 59 41 99

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 72 28 2555
2020 Working remotely or teleworking 81 19 17654
2020 A combination of working on-site and working remotely or teleworking 79 21 3767
2020 Other work situation 62 38 99

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 37 37 12 9 6 0 0 74 15 1824
2020 Working remotely or teleworking 51 33 7 7 2 0 0 84 9 14273
2020 A combination of working on-site and working remotely or teleworking 46 35 8 7 3 1 0 82 10 2968
2020 Other work situation 21 35 19 15 8 2 0 58 23 62

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 32 31 14 10 7 3 3 67 17 21401
2020 Working remotely or teleworking 52 30 8 4 2 2 3 86 6 134307
2020 A combination of working on-site and working remotely or teleworking 46 32 9 5 3 2 2 82 8 31656
2020 Other work situation 31 23 13 11 12 5 6 60 25 450
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 22 27 17 15 15 3 0 51 31 21368
2020 Working remotely or teleworking 39 33 13 8 4 3 0 75 12 133976
2020 A combination of working on-site and working remotely or teleworking 33 34 15 10 6 2 0 68 16 31579
2020 Other work situation 24 27 14 14 11 7 3 56 28 454

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 24 34 14 17 10 0 0 59 27 21453
2020 Working remotely or teleworking 43 40 9 6 1 1 0 84 7 134498
2020 A combination of working on-site and working remotely or teleworking 34 41 11 10 3 0 0 76 14 31709
2020 Other work situation 30 32 13 13 7 3 2 65 21 452

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 24 32 16 16 11 1 0 57 27 21351
2020 Working remotely or teleworking 43 37 10 7 2 1 0 81 9 133915
2020 A combination of working on-site and working remotely or teleworking 34 38 12 11 4 0 0 73 15 31597
2020 Other work situation 29 31 16 11 6 3 3 64 19 450

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 25 36 19 12 8 1 0 62 19 21280
2020 Working remotely or teleworking 38 37 16 5 1 1 1 77 7 133506
2020 A combination of working on-site and working remotely or teleworking 34 39 16 7 3 1 0 74 10 31462
2020 Other work situation 25 26 23 11 7 3 4 56 19 453

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 29 34 18 10 7 1 1 65 17 21341
2020 Working remotely or teleworking 49 33 11 3 1 1 1 85 4 133992
2020 A combination of working on-site and working remotely or teleworking 42 36 12 6 2 1 1 79 8 31616
2020 Other work situation 31 29 15 6 9 4 6 67 16 452

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 50 19 11 1 2 11 6 83 4 21367
2020 Working remotely or teleworking 70 17 4 1 0 5 2 94 1 134168
2020 A combination of working on-site and working remotely or teleworking 60 19 6 1 1 8 4 90 3 31625
2020 Other work situation 50 16 10 2 1 13 8 84 3 452

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 31 33 15 10 8 2 0 65 19 21333
2020 Working remotely or teleworking 55 32 7 3 1 2 0 89 4 133921
2020 A combination of working on-site and working remotely or teleworking 47 35 10 5 2 1 0 84 7 31577
2020 Other work situation 34 30 15 7 7 5 3 69 15 447

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 36 31 11 11 10 1 0 68 21 21312
2020 Working remotely or teleworking 53 28 8 6 3 1 0 83 9 133901
2020 A combination of working on-site and working remotely or teleworking 48 31 9 7 5 0 0 80 12 31550
2020 Other work situation 35 24 11 13 10 3 3 64 24 447

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 28 29 14 14 14 0 0 57 29 21335
2020 Working remotely or teleworking 60 27 7 3 1 1 1 88 4 134129
2020 A combination of working on-site and working remotely or teleworking 44 33 10 8 4 0 0 77 13 31618
2020 Other work situation 34 22 16 9 11 4 3 61 22 443

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 46 54 4404
2020 Working remotely or teleworking 98 2 30907
2020 A combination of working on-site and working remotely or teleworking 93 7 9317
2020 Other work situation 46 54 53

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 14 31 17 23 14 0 1 45 38 2554
2020 Working remotely or teleworking 22 35 18 17 7 0 0 57 25 30269
2020 A combination of working on-site and working remotely or teleworking 18 37 18 19 8 0 0 55 27 8789
2020 Other work situation 8 32 32 20 8 0 0 40 28 32

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 26 37 18 10 7 1 0 64 17 21411
2020 Working remotely or teleworking 45 39 9 4 2 1 0 85 6 134235
2020 A combination of working on-site and working remotely or teleworking 38 40 12 6 2 1 0 80 8 31661
2020 Other work situation 27 33 17 9 7 6 1 64 18 454

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 28 27 14 14 15 1 1 56 30 21382
2020 Working remotely or teleworking 42 28 11 10 7 1 1 72 17 134087
2020 A combination of working on-site and working remotely or teleworking 38 30 12 11 8 1 0 68 20 31625
2020 Other work situation 30 22 14 8 19 4 3 55 30 452

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 34 28 18 7 8 4 1 65 16 21312
2020 Working remotely or teleworking 52 27 11 4 3 3 1 82 6 133729
2020 A combination of working on-site and working remotely or teleworking 47 28 13 5 4 3 1 78 9 31553
2020 Other work situation 32 22 17 7 11 7 3 60 21 447

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 21 27 18 15 17 1 0 49 32 21407
2020 Working remotely or teleworking 38 34 14 8 4 2 0 73 12 134343
2020 A combination of working on-site and working remotely or teleworking 31 34 16 11 7 1 0 66 18 31674
2020 Other work situation 23 23 18 11 18 5 1 49 31 448

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 19 44 15 15 6 0 0 63 21 4407
2020 Working remotely or teleworking 24 48 13 11 3 1 1 73 14 30891
2020 A combination of working on-site and working remotely or teleworking 23 48 13 12 3 1 0 72 15 9311
2020 Other work situation 23 29 12 17 14 2 4 55 32 54

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 14 25 25 17 18 0 0 39 35 21460
2020 Working remotely or teleworking 43 23 14 9 9 0 2 67 18 134415
2020 A combination of working on-site and working remotely or teleworking 18 31 26 13 11 0 0 49 25 31718
2020 Other work situation 22 22 19 15 14 3 5 47 32 450

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 25 25 21 13 15 0 0 51 29 21412
2020 Working remotely or teleworking 36 28 18 9 7 0 1 65 16 134087
2020 A combination of working on-site and working remotely or teleworking 31 29 20 11 9 0 0 60 20 31621
2020 Other work situation 28 22 16 13 16 3 2 53 31 444

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 27 29 23 12 9 0 1 56 21 21401
2020 Working remotely or teleworking 20 26 26 16 11 0 1 47 27 134362
2020 A combination of working on-site and working remotely or teleworking 19 27 26 16 12 0 0 46 29 31681
2020 Other work situation 30 28 16 11 7 3 5 63 20 451

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 39 29 17 7 5 0 2 70 12 21326
2020 Working remotely or teleworking 29 29 21 12 8 0 1 59 20 134061
2020 A combination of working on-site and working remotely or teleworking 30 31 20 11 7 0 1 62 18 31589
2020 Other work situation 37 29 12 7 7 4 5 72 15 451

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 25 23 20 15 16 0 1 49 31 21331
2020 Working remotely or teleworking 28 25 21 14 10 1 1 54 25 133827
2020 A combination of working on-site and working remotely or teleworking 23 25 22 15 14 1 1 49 29 31561
2020 Other work situation 33 21 14 10 10 6 6 61 23 448

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 50 22 12 6 6 0 4 75 12 21305
2020 Working remotely or teleworking 47 23 13 7 5 0 4 73 13 133758
2020 A combination of working on-site and working remotely or teleworking 47 24 13 7 5 0 4 74 13 31543
2020 Other work situation 49 20 7 4 5 5 10 81 11 447

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 32 26 20 11 11 0 1 59 22 21375
2020 Working remotely or teleworking 30 27 21 12 9 0 0 58 21 134133
2020 A combination of working on-site and working remotely or teleworking 30 29 21 11 9 0 0 59 20 31638
2020 Other work situation 34 21 17 9 10 4 5 60 21 448

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 33 23 17 10 10 0 6 60 22 21368
2020 Working remotely or teleworking 33 23 18 10 9 0 6 60 21 134086
2020 A combination of working on-site and working remotely or teleworking 32 24 18 10 9 0 6 60 20 31613
2020 Other work situation 28 24 17 8 11 4 9 60 21 450

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 28 29 21 12 9 1 1 58 21 21319
2020 Working remotely or teleworking 36 33 18 7 4 1 1 70 11 133970
2020 A combination of working on-site and working remotely or teleworking 31 34 19 9 5 1 1 66 14 31563
2020 Other work situation 29 26 18 10 8 5 4 60 19 452

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 25 28 22 13 10 1 1 54 24 21317
2020 Working remotely or teleworking 27 33 22 11 6 1 1 61 17 133886
2020 A combination of working on-site and working remotely or teleworking 25 33 22 12 7 0 1 58 19 31553
2020 Other work situation 26 31 17 12 7 5 3 62 20 448

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 30 28 19 12 10 0 1 59 22 21313
2020 Working remotely or teleworking 35 31 18 9 5 0 1 67 15 133930
2020 A combination of working on-site and working remotely or teleworking 32 32 19 10 6 0 1 65 16 31549
2020 Other work situation 31 23 20 11 7 5 3 58 20 450

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 35 24 16 11 12 0 1 60 24 21285
2020 Working remotely or teleworking 48 26 13 7 5 1 1 75 12 133609
2020 A combination of working on-site and working remotely or teleworking 42 27 15 8 7 0 1 70 15 31487
2020 Other work situation 35 22 16 9 8 5 4 63 19 447

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 40 27 17 8 7 0 1 68 15 21331
2020 Working remotely or teleworking 29 31 22 11 6 0 0 60 17 134045
2020 A combination of working on-site and working remotely or teleworking 28 31 22 12 6 0 0 60 18 31597
2020 Other work situation 31 26 15 10 11 4 4 62 22 452

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 32 29 19 10 9 0 1 62 19 21310
2020 Working remotely or teleworking 27 31 22 12 7 0 1 58 19 134028
2020 A combination of working on-site and working remotely or teleworking 26 31 22 12 8 0 1 58 20 31568
2020 Other work situation 34 23 17 11 6 5 4 63 18 453

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 40 27 17 8 6 0 0 68 15 21237
2020 Working remotely or teleworking 52 27 13 4 2 0 2 80 7 133513
2020 A combination of working on-site and working remotely or teleworking 42 31 17 6 3 0 1 73 10 31490
2020 Other work situation 40 20 15 11 7 5 3 65 19 446

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 42 30 16 7 5 0 1 72 12 21259
2020 Working remotely or teleworking 32 36 20 8 4 0 0 67 12 133656
2020 A combination of working on-site and working remotely or teleworking 29 35 21 9 5 0 0 65 14 31509
2020 Other work situation 28 29 18 11 8 3 2 61 20 447

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 64 17 8 3 3 1 4 85 7 21259
2020 Working remotely or teleworking 69 16 6 2 1 1 5 90 4 133574
2020 A combination of working on-site and working remotely or teleworking 66 18 7 2 2 1 4 88 4 31506
2020 Other work situation 49 17 11 6 5 5 6 74 13 447

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 65 15 8 5 5 1 1 81 10 21222
2020 Working remotely or teleworking 80 9 4 2 2 1 3 92 4 133517
2020 A combination of working on-site and working remotely or teleworking 75 12 5 3 3 1 2 89 6 31503
2020 Other work situation 57 11 9 5 9 5 4 75 16 449

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 53 26 11 5 4 0 1 80 9 21225
2020 Working remotely or teleworking 72 17 5 2 1 0 2 91 3 133280
2020 A combination of working on-site and working remotely or teleworking 62 23 8 3 2 0 1 87 5 31422
2020 Other work situation 53 19 10 6 5 4 3 77 12 445

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 53 21 12 6 8 0 1 74 14 21252
2020 Working remotely or teleworking 70 15 7 4 3 0 2 86 7 133610
2020 A combination of working on-site and working remotely or teleworking 63 18 8 5 4 0 1 83 9 31478
2020 Other work situation 47 16 14 6 9 4 3 68 17 447

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 56 13 6 2 2 0 21 88 5 21279
2020 Working remotely or teleworking 63 10 4 1 1 0 21 93 3 133808
2020 A combination of working on-site and working remotely or teleworking 58 13 6 2 1 0 20 89 4 31551
2020 Other work situation 52 8 7 2 1 5 27 86 4 449

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 59 22 9 4 2 0 3 84 6 21415
2020 Working remotely or teleworking 70 17 6 2 1 0 4 91 3 134274
2020 A combination of working on-site and working remotely or teleworking 64 21 8 2 1 0 3 88 4 31642
2020 Other work situation 61 16 7 3 2 4 7 86 5 453

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 68 16 6 3 4 0 2 86 7 21433
2020 Working remotely or teleworking 67 16 7 4 4 0 2 85 8 134301
2020 A combination of working on-site and working remotely or teleworking 69 16 6 3 3 0 2 87 7 31659
2020 Other work situation 61 14 8 2 5 5 6 83 8 451

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 50 29 13 5 3 0 1 79 8 21391
2020 Working remotely or teleworking 45 30 16 5 3 0 1 76 8 134343
2020 A combination of working on-site and working remotely or teleworking 47 30 14 5 2 0 1 78 7 31652
2020 Other work situation 45 24 10 6 7 4 4 75 14 451

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 23 36 24 10 7 0 0 59 17 21406
2020 Working remotely or teleworking 30 40 20 6 3 0 0 71 9 134427
2020 A combination of working on-site and working remotely or teleworking 20 41 25 8 4 0 0 62 13 31693
2020 Other work situation 21 32 23 9 8 4 3 57 18 453

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 15 30 32 15 7 0 0 45 23 21423
2020 Working remotely or teleworking 15 34 34 12 4 0 0 49 17 134402
2020 A combination of working on-site and working remotely or teleworking 13 32 35 14 5 0 0 45 20 31673
2020 Other work situation 17 25 30 13 11 2 2 43 25 452

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 14 21 34 20 10 0 0 30 36 21341
2020 Working remotely or teleworking 10 20 39 22 9 0 0 31 30 133980
2020 A combination of working on-site and working remotely or teleworking 11 21 39 21 8 0 0 29 32 31571
2020 Other work situation 12 17 35 21 8 2 5 31 32 450
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 37 42 20 1 54 46 21466
2020 Working remotely or teleworking 27 52 19 2 66 34 134673
2020 A combination of working on-site and working remotely or teleworking 32 47 20 1 60 40 31745
2020 Other work situation 26 42 28 4 61 39 452

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 35 65 7388
2020 Working remotely or teleworking 39 61 36145
2020 A combination of working on-site and working remotely or teleworking 37 63 10004
2020 Other work situation 39 61 119

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 41 16 13 8 10 2 9 65 21 21405
2020 Working remotely or teleworking 46 18 12 6 5 2 11 73 14 134385
2020 A combination of working on-site and working remotely or teleworking 44 18 12 7 6 2 10 71 15 31689
2020 Other work situation 35 13 10 8 13 8 14 60 27 453

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 8 18 18 19 33 1 3 27 54 7393
2020 Working remotely or teleworking 13 22 16 20 24 1 5 36 47 36125
2020 A combination of working on-site and working remotely or teleworking 11 20 17 20 28 1 4 32 50 9998
2020 Other work situation 13 14 13 28 24 5 3 29 57 119

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 5 16 16 20 40 1 2 22 62 7399
2020 Working remotely or teleworking 8 17 14 22 34 1 4 26 59 36141
2020 A combination of working on-site and working remotely or teleworking 6 15 15 22 37 1 3 23 62 10006
2020 Other work situation 4 16 13 14 42 3 7 22 63 118
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