2020 Public Service Employee Survey Results for Parks Canada

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 37 45 4 10 3 0 0 83 13 188350
2020 Parks Canada 31 49 6 12 3 0 0 80 15 3290

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 76 17 3 2 1 0 1 94 3 187710
2020 Parks Canada 74 19 4 2 1 1 0 93 3 3279
2017 Public Service 68 22 4 3 1 1 1 92 4 173972
2017 Parks Canada 72 19 4 3 1 0 1 93 4 4107
2014 Public Service 68 22 4 3 1 1 1 91 4 181921
2014 Parks Canada 70 21 4 2 1 1 1 93 3 3393

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 39 38 9 10 3 0 0 78 14 188104
2020 Parks Canada 34 39 10 13 3 0 0 74 16 3288
2019 Public Service 43 35 7 10 5 0 0 78 15 181461
2019 Parks Canada 43 35 6 11 4 0 0 79 15 4399
2017 Public Service 39 36 7 11 7 0 0 75 18 174178
2017 Parks Canada 42 35 6 11 5 0 0 77 17 4106
2014 Public Service 40 35 7 11 7 0 0 75 18 181828
2014 Parks Canada 42 34 7 12 5 0 0 76 17 3393

Question 4. I get the training I need to do my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 33 39 12 11 4 0 1 73 15 187496
2020 Parks Canada 31 41 12 13 3 0 0 72 16 3279
2019 Public Service 29 40 12 13 6 0 0 69 19 181032
2019 Parks Canada 31 41 10 13 5 0 0 72 18 4389
2018 Public Service 25 45 10 14 6 0 1 70 20 161510
2018 Parks Canada 25 45 10 14 6 0 0 70 20 4318
2017 Public Service 26 40 12 14 8 0 0 66 23 174231
2017 Parks Canada 27 39 11 15 7 0 0 67 22 4108
2014 Public Service 24 39 12 16 9 0 0 63 25 181873
2014 Parks Canada 22 40 12 18 7 0 0 62 26 3393

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 45 36 9 7 3 0 0 81 10 186897
2020 Parks Canada 44 37 8 9 2 0 0 82 10 3275
2019 Public Service 45 35 9 7 3 0 0 81 10 180486
2019 Parks Canada 48 35 7 7 3 0 0 83 10 4379
2017 Public Service 44 37 8 7 3 0 0 82 10 173739
2017 Parks Canada 48 36 6 7 3 0 0 84 9 4094
2014 Public Service 42 38 9 7 3 0 0 80 11 181746
2014 Parks Canada 45 39 7 7 2 0 0 84 10 3394

Question 6. I have support at work to balance my work and personal life.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 45 31 10 8 5 0 0 77 13 187730
2020 Parks Canada 46 31 10 8 4 0 0 77 12 3277
2019 Public Service 45 31 10 8 5 0 0 77 13 181242
2019 Parks Canada 44 32 10 9 5 0 0 77 14 4394
2018 Public Service 42 33 11 8 5 0 0 76 13 161141
2018 Parks Canada 40 34 11 9 5 0 0 75 14 4309
2017 Public Service 41 33 10 9 6 0 1 74 15 174019
2017 Parks Canada 41 33 11 9 5 0 1 75 14 4102
2014 Public Service 36 34 12 10 7 0 1 71 16 181787
2014 Parks Canada 38 33 12 10 5 0 2 72 15 3394

Question 7. I get a sense of satisfaction from my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 40 38 11 7 4 0 0 78 11 188177
2020 Parks Canada 40 40 9 7 3 0 0 80 10 3293
2019 Public Service 37 39 12 7 5 0 0 76 12 181595
2019 Parks Canada 44 37 10 6 3 0 0 81 10 4400
2018 Public Service 34 42 12 8 5 0 0 75 13 160671
2018 Parks Canada 39 40 10 7 3 0 0 80 10 4292
2017 Public Service 33 44 11 8 5 0 0 77 13 174203
2017 Parks Canada 41 42 8 6 3 0 0 84 9 4106
2014 Public Service 30 44 12 9 5 0 0 74 14 181850
2014 Parks Canada 40 43 8 6 3 0 0 83 9 3391

Question 8. I receive meaningful recognition for work well done.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 33 36 14 10 7 0 0 69 17 188210
2020 Parks Canada 32 38 13 11 6 0 0 70 17 3290
2019 Public Service 28 36 15 12 8 0 0 65 20 181492
2019 Parks Canada 31 38 14 11 7 0 0 68 18 4392
2018 Public Service 26 34 17 13 10 0 0 60 23 161141
2018 Parks Canada 27 36 15 13 9 0 0 63 22 4314
2017 Public Service 25 35 16 13 10 0 0 61 24 174142
2017 Parks Canada 30 37 13 12 8 0 0 67 20 4103
2014 Public Service 21 35 17 15 11 0 0 57 26 181788
2014 Parks Canada 26 37 13 15 8 0 0 64 23 3391

Question 9. I have clear work objectives.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 35 41 11 9 3 0 0 76 13 187222
2020 Parks Canada 30 41 14 11 4 0 0 72 14 3269
2019 Public Service 32 42 12 10 4 0 0 74 14 180719
2019 Parks Canada 32 42 11 10 4 0 0 74 15 4368
2018 Public Service 29 41 13 11 5 0 0 71 16 161312
2018 Parks Canada 28 41 14 11 6 0 0 69 17 4315
2017 Public Service 29 42 12 11 5 0 0 72 16 174083
2017 Parks Canada 30 43 11 11 5 0 0 73 16 4102

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 48 36 8 4 2 0 0 85 7 187373
2020 Parks Canada 44 39 10 5 2 0 0 84 7 3274
2019 Public Service 44 38 10 5 3 0 0 82 8 180781
2019 Parks Canada 48 35 9 5 3 0 0 83 8 4373
2018 Public Service 43 40 9 5 2 0 0 84 7 161313
2018 Parks Canada 45 39 9 5 2 0 0 84 7 4311
2017 Public Service 40 40 10 6 4 0 0 81 9 173996
2017 Parks Canada 43 39 9 5 3 0 0 83 8 4099
2014 Public Service 38 40 12 6 4 1 0 79 10 181765
2014 Parks Canada 42 38 10 6 2 1 0 81 8 3385

Question 11. Overall, I feel valued at work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 36 36 13 9 6 0 0 71 16 187805
2020 Parks Canada 35 36 13 10 6 0 0 71 15 3280
2019 Public Service 32 36 14 10 8 0 0 68 18 181182
2019 Parks Canada 35 36 12 10 6 0 0 72 16 4383
2018 Public Service 29 37 14 11 9 0 0 66 20 160988
2018 Parks Canada 30 39 13 11 7 0 0 70 18 4307
2017 Public Service 28 37 14 11 10 0 0 65 21 173998
2017 Parks Canada 32 37 13 10 7 0 0 70 18 4101

Question 12. I am proud of the work that I do.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 54 32 9 3 2 0 0 86 5 186823
2020 Parks Canada 55 33 8 3 1 0 0 88 4 3276
2019 Public Service 52 33 10 3 2 0 0 85 5 180371
2019 Parks Canada 58 29 8 3 1 0 0 88 4 4371
2018 Public Service 50 35 9 3 2 0 0 85 5 160125
2018 Parks Canada 55 33 8 3 1 0 0 88 4 4291
2017 Public Service 52 35 9 3 2 0 0 87 5 173795
2017 Parks Canada 58 32 7 2 1 0 0 90 3 4098
2014 Public Service 59 29 8 2 2 0 0 88 4 181719
2014 Parks Canada 67 27 5 2 0 0 0 93 2 3388

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 34 37 13 10 6 0 0 71 16 187289
2020 Parks Canada 37 39 10 9 5 0 0 76 14 3277
2019 Public Service 30 37 14 11 7 0 0 68 18 180719
2019 Parks Canada 33 38 11 11 6 0 0 71 18 4382
2018 Public Service 27 38 14 12 9 0 0 65 21 160686
2018 Parks Canada 29 40 12 12 8 0 0 68 20 4297
2017 Public Service 28 39 13 12 8 0 0 67 20 173615
2017 Parks Canada 30 41 10 12 6 0 0 72 18 4096
2014 Public Service 21 40 14 14 10 0 0 62 25 181784
2014 Parks Canada 23 43 12 13 8 0 0 67 21 3388

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 37 33 15 8 6 0 0 71 14 187895
2020 Parks Canada 40 35 13 7 4 0 0 75 12 3287
2019 Public Service 34 33 15 9 7 0 0 68 16 181253
2019 Parks Canada 38 33 13 10 5 0 0 71 15 4382
2018 Public Service 31 34 16 10 8 0 0 66 18 160340
2018 Parks Canada 33 36 14 10 7 0 0 69 17 4284
2017 Public Service 32 35 15 11 8 0 0 67 18 173681
2017 Parks Canada 37 36 12 10 5 0 0 73 15 4095
2014 Public Service 27 36 16 12 9 0 0 63 21 181760
2014 Parks Canada 33 38 13 11 5 0 0 71 17 3389

Question 15. I have support at work to provide a high level of service.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 36 39 12 8 4 0 0 75 12 186744
2020 Parks Canada 33 41 13 9 4 0 0 74 13 3283
2019 Public Service 32 39 13 9 5 0 0 72 14 179179
2019 Parks Canada 34 39 13 9 4 0 0 74 13 4359
2018 Public Service 30 37 15 11 7 0 0 67 18 160685
2018 Parks Canada 30 39 15 11 5 0 0 69 16 4301
2017 Public Service 31 38 14 10 6 0 0 69 17 173677
2017 Parks Canada 34 39 12 9 4 0 0 74 14 4095
2014 Public Service 28 38 16 11 7 0 0 66 18 181718
2014 Parks Canada 31 40 14 10 4 0 0 72 14 3389

Question 16. Overall, I like my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 46 36 10 5 2 0 0 83 8 188122
2020 Parks Canada 48 37 8 5 2 0 0 86 6 3288
2019 Public Service 43 38 10 5 3 0 0 81 8 181588
2019 Parks Canada 51 35 8 5 2 0 0 86 6 4406
2018 Public Service 40 39 11 6 3 0 0 80 9 161156
2018 Parks Canada 49 36 9 5 2 0 0 85 7 4311
2017 Public Service 40 40 11 6 3 0 0 80 9 173510
2017 Parks Canada 50 36 7 4 2 0 0 87 6 4090
2014 Public Service 39 40 11 6 4 0 0 79 9 181673
2014 Parks Canada 50 36 8 4 1 0 0 87 5 3388

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Organization Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 37 32 16 8 5 0 1 70 13 187208
2020 Parks Canada 32 34 19 9 5 0 0 66 14 3256
2019 Public Service 39 32 17 7 4 0 1 71 12 180499
2019 Parks Canada 39 29 19 8 5 0 1 69 13 4382
2018 Public Service 37 32 17 8 5 0 1 70 13 161699
2018 Parks Canada 37 30 18 8 5 0 1 68 13 4323
2017 Public Service 37 35 16 7 4 0 1 73 11 174272
2017 Parks Canada 37 34 17 7 4 0 1 72 12 4108
2014 Public Service 35 34 18 7 5 0 1 70 12 181779
2014 Parks Canada 34 32 20 9 5 0 1 66 14 3389

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 10 24 35 20 9 1 1 30 34 188088
2020 Parks Canada 8 25 40 20 6 1 0 26 34 3291
2019 Public Service 10 24 35 19 9 1 1 29 35 181388
2019 Parks Canada 8 23 34 20 12 1 1 33 32 4382
2018 Public Service 11 26 35 18 8 1 1 27 37 161147
2018 Parks Canada 9 23 35 21 10 1 1 31 33 4305
2017 Public Service 11 24 35 17 9 1 3 27 37 173451
2017 Parks Canada 8 22 36 19 11 1 3 31 32 4084
2014 Public Service 12 28 36 16 7 1 2 23 40 181277
2014 Parks Canada 10 28 34 18 7 1 2 26 39 3374

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 8 15 26 29 19 2 2 50 23 187380
2020 Parks Canada 9 19 28 29 13 2 1 43 28 3277
2019 Public Service 10 18 27 24 16 2 2 42 30 180845
2019 Parks Canada 10 18 28 23 17 2 1 42 29 4378
2018 Public Service 12 20 28 23 13 2 2 37 33 160571
2018 Parks Canada 12 20 27 24 15 2 1 40 32 4288
2017 Public Service 12 19 28 21 14 3 4 37 33 173005
2017 Parks Canada 9 18 28 21 18 3 3 42 29 4076
2014 Public Service 13 22 29 20 11 2 3 32 37 181116
2014 Parks Canada 12 23 30 18 13 2 2 32 37 3376

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 13 21 31 20 11 2 2 32 36 187586
2020 Parks Canada 15 28 33 15 7 1 1 22 44 3285
2019 Public Service 16 23 29 18 10 2 2 29 41 181013
2019 Parks Canada 15 24 29 16 12 2 2 29 41 4383
2018 Public Service 17 24 29 17 9 2 3 26 43 160643
2018 Parks Canada 17 25 29 15 9 2 3 25 44 4301
2017 Public Service 17 23 29 15 9 2 4 26 43 173286
2017 Parks Canada 14 24 28 15 11 3 4 28 41 4080
2014 Public Service 21 25 27 14 7 2 3 23 48 181132
2014 Parks Canada 18 26 28 14 8 2 3 23 46 3374

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 7 14 30 29 17 1 2 48 21 187162
2020 Parks Canada 4 12 33 35 14 0 1 50 17 3274
2019 Public Service 7 15 31 28 16 1 2 46 22 180493
2019 Parks Canada 4 10 27 31 24 1 3 58 14 4359
2018 Public Service 8 16 32 27 14 1 2 42 25 160266
2018 Parks Canada 4 12 29 33 18 1 3 53 17 4285
2017 Public Service 8 15 31 25 14 1 4 42 25 172593
2017 Parks Canada 5 10 26 30 22 1 6 56 16 4061
2014 Public Service 9 17 33 25 12 1 3 38 27 180699
2014 Parks Canada 5 12 30 30 18 1 4 51 18 3366

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 12 19 27 23 15 1 2 40 32 187650
2020 Parks Canada 13 21 29 22 12 1 1 35 36 3281
2019 Public Service 14 20 27 20 14 1 2 36 36 181066
2019 Parks Canada 15 18 25 21 17 1 2 39 35 4381
2018 Public Service 17 23 27 18 11 1 2 30 42 160843
2018 Parks Canada 18 22 26 19 12 1 2 32 41 4294
2017 Public Service 17 22 27 17 12 2 4 30 41 173223
2017 Parks Canada 14 20 25 19 16 2 4 37 36 4080
2014 Public Service 21 25 27 15 9 1 3 24 48 181145
2014 Parks Canada 23 26 25 12 11 1 2 23 51 3380

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 8 14 24 27 19 4 3 50 24 187087
2020 Parks Canada 9 18 27 27 15 2 2 44 29 3272
2019 Public Service 12 18 26 22 16 3 3 41 32 180618
2019 Parks Canada 11 18 25 20 20 3 3 43 31 4370
2018 Public Service 13 20 27 22 13 3 3 37 35 160300
2018 Parks Canada 13 19 25 21 16 3 3 39 34 4281
2017 Public Service 12 18 26 21 14 3 5 39 33 173264
2017 Parks Canada 9 15 25 21 20 4 6 45 27 4082
2014 Public Service 11 18 27 24 13 3 5 40 31 181040
2014 Parks Canada 10 19 26 21 15 3 5 40 32 3374

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 12 20 32 20 12 2 2 33 34 187395
2020 Parks Canada 12 25 35 17 8 2 2 25 38 3279
2019 Public Service 14 22 31 17 11 2 2 30 38 180911
2019 Parks Canada 13 21 29 17 15 2 3 34 36 4373
2018 Public Service 16 24 31 16 9 2 2 25 42 161001
2018 Parks Canada 14 24 30 17 11 3 3 29 40 4300
2017 Public Service 16 22 31 15 9 3 4 26 41 173340
2017 Parks Canada 12 21 29 15 13 4 6 31 37 4085
2014 Public Service 18 24 31 14 8 2 3 23 44 181146
2014 Parks Canada 15 23 31 14 10 3 4 26 41 3376

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 7 17 36 26 12 1 1 39 25 187956
2020 Parks Canada 6 16 37 28 12 1 1 40 22 3284
2019 Public Service 10 19 33 23 13 1 1 37 30 181282
2019 Parks Canada 12 20 32 21 12 1 2 34 33 4384
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 28 30 17 8 6 6 4 65 16 187998
2020 Parks Canada 23 32 18 13 7 5 3 59 21 3282
2019 Public Service 29 30 16 10 7 5 3 64 19 181323
2019 Parks Canada 26 31 15 13 8 4 2 61 22 4393
2018 Public Service 21 32 19 11 9 5 3 59 21 161064
2018 Parks Canada 18 33 19 13 10 5 2 54 25 4312
2017 Public Service 26 31 16 11 9 5 4 62 21 174143
2017 Parks Canada 22 32 15 13 10 4 3 58 25 4103
2014 Public Service 28 32 15 10 8 4 3 64 20 181579
2014 Parks Canada 26 33 15 13 7 3 3 63 21 3397

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 49 28 9 8 5 1 0 78 13 187747
2020 Parks Canada 42 31 10 11 6 1 0 73 17 3276
2019 Public Service 45 29 9 9 6 1 0 75 16 181181
2019 Parks Canada 42 30 10 11 6 0 0 73 18 4397
2018 Public Service 40 31 10 10 8 1 0 72 18 160757
2018 Parks Canada 35 33 10 13 8 1 0 68 22 4307
2017 Public Service 41 30 10 10 8 1 0 73 17 174130
2017 Parks Canada 38 33 9 11 8 0 0 71 19 4100
2014 Public Service 41 30 10 10 7 1 0 73 18 181550
2014 Parks Canada 39 32 10 12 7 1 0 71 19 3396

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 54 30 7 5 3 0 0 85 8 187251
2020 Parks Canada 47 33 8 8 3 0 0 81 11 3272
2019 Public Service 49 33 8 7 3 0 0 82 11 181129
2019 Parks Canada 44 36 8 9 4 0 0 80 12 4396
2018 Public Service 44 36 9 7 4 0 0 81 11 160773
2018 Parks Canada 39 38 9 8 4 0 0 78 13 4302
2017 Public Service 41 38 9 8 4 0 0 80 12 173904
2017 Parks Canada 39 41 8 9 4 0 0 80 13 4102
2014 Public Service 39 40 9 8 3 0 0 80 11 181417
2014 Parks Canada 37 43 9 8 3 0 0 80 11 3394

Question 22. The people I work with value my ideas and opinions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 45 35 11 5 2 1 0 82 7 186700
2020 Parks Canada 43 37 11 6 3 1 0 81 8 3263
2019 Public Service 42 36 12 5 3 1 0 79 8 181393
2019 Parks Canada 42 38 10 7 3 1 0 80 9 4399
2018 Public Service 37 40 13 5 3 1 0 77 9 161015
2018 Parks Canada 35 41 13 7 3 1 0 77 10 4311

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 48 24 11 4 4 6 3 79 9 188004
2020 Parks Canada 51 27 9 4 3 4 2 83 8 3280
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 48 25 14 4 3 1 4 78 8 187985
2020 Parks Canada 51 27 12 5 3 1 2 80 8 3284
2019 Public Service 45 27 15 5 3 1 4 75 9 181574
2019 Parks Canada 44 28 14 6 3 1 4 76 9 4398

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 46 30 11 7 5 1 1 77 12 187915
2020 Parks Canada 40 32 12 9 6 0 1 73 15 3282
2019 Public Service 42 31 13 8 5 1 1 74 14 181505
2019 Parks Canada 38 32 14 9 6 0 0 71 15 4403
2018 Public Service 37 35 12 9 6 1 0 73 15 160726
2018 Parks Canada 36 35 12 9 7 1 0 71 17 4306
2017 Public Service 37 35 12 9 6 1 0 73 15 174253
2017 Parks Canada 36 34 11 10 7 0 0 71 18 4103
2014 Public Service 36 36 12 9 6 1 0 72 15 181472
2014 Parks Canada 38 34 12 10 6 1 0 72 16 3391

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 51 24 13 5 4 2 2 77 10 187690
2020 Parks Canada 49 24 13 6 5 2 1 75 12 3279

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 49 30 10 6 4 1 1 80 10 188026
2020 Parks Canada 47 31 9 8 5 0 0 78 13 3285
2019 Public Service 46 31 10 7 5 1 0 77 12 180879
2019 Parks Canada 46 31 10 8 5 1 0 78 13 4392
2018 Public Service 42 32 11 8 5 1 0 75 14 160177
2018 Parks Canada 41 33 11 9 6 0 0 75 15 4294
2017 Public Service 42 33 10 8 5 1 0 76 14 174142
2017 Parks Canada 43 33 9 9 6 0 0 76 15 4108
2014 Public Service 40 34 11 9 6 1 0 75 15 181437
2014 Parks Canada 42 33 10 9 5 0 0 76 14 3388

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 39 61 188363
2020 Parks Canada 41 59 3289

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 52 17 9 3 3 5 12 83 7 188232
2020 Parks Canada 53 18 9 3 2 4 10 83 7 3288

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 56 25 9 5 4 0 0 82 9 188350
2020 Parks Canada 53 27 9 7 4 0 0 80 11 3293
2019 Public Service 51 28 10 6 5 0 0 79 11 181662
2019 Parks Canada 52 28 9 7 5 0 0 80 12 4402
2018 Public Service 47 28 11 7 6 0 0 75 13 160605
2018 Parks Canada 46 28 11 8 6 0 0 74 15 4297
2017 Public Service 49 27 10 7 6 0 0 77 12 173871
2017 Parks Canada 49 27 9 8 6 0 0 77 14 4103
2014 Public Service 46 30 11 7 6 0 0 77 13 181293
2014 Parks Canada 46 31 10 7 5 0 0 77 12 3390
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 39 29 13 7 5 7 0 73 13 188297
2020 Parks Canada 37 30 13 9 5 6 0 71 15 3290
2019 Public Service 32 31 15 8 7 6 0 68 16 181333
2019 Parks Canada 34 32 14 9 6 5 0 69 16 4386
2018 Public Service 28 31 17 9 8 6 0 63 19 161481
2018 Parks Canada 31 30 16 10 7 5 0 64 19 4314
2017 Public Service 27 32 16 10 8 7 0 64 19 174230
2017 Parks Canada 33 32 13 10 6 6 1 69 17 4105
2014 Public Service 24 32 17 10 8 8 0 62 20 181131
2014 Parks Canada 28 33 14 11 7 5 1 65 19 3384

Question 32. I have confidence in the senior management of my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 35 31 14 9 7 2 0 68 17 187817
2020 Parks Canada 32 33 14 11 7 2 0 66 19 3283
2019 Public Service 29 31 17 12 9 3 0 62 21 180978
2019 Parks Canada 31 31 15 12 8 2 0 63 22 4384
2018 Public Service 25 31 18 13 11 2 0 58 24 161089
2018 Parks Canada 27 31 16 14 10 2 0 60 24 4305
2017 Public Service 24 31 17 13 11 3 0 57 25 174174
2017 Parks Canada 29 33 14 14 8 2 0 63 22 4102
2014 Public Service 21 31 19 15 12 3 0 53 27 181126
2014 Parks Canada 25 31 17 14 11 3 0 58 25 3382

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 26 31 17 12 8 5 0 60 21 187771
2020 Parks Canada 20 34 18 15 9 4 0 56 25 3289
2019 Public Service 21 30 20 15 10 5 0 53 26 180782
2019 Parks Canada 21 29 18 16 10 4 0 53 28 4382
2018 Public Service 17 29 21 16 12 5 0 48 30 160960
2018 Parks Canada 18 29 19 18 12 4 0 49 31 4306
2017 Public Service 17 29 20 17 12 6 0 49 31 174040
2017 Parks Canada 20 30 18 16 10 5 1 53 28 4100
2014 Public Service 14 28 21 18 13 5 0 45 33 181064
2014 Parks Canada 15 33 17 19 11 5 1 50 32 3380

Question 34. Essential information flows effectively from senior management to staff.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 25 34 15 14 9 2 0 61 24 188175
2020 Parks Canada 19 35 16 17 10 2 0 56 28 3293
2019 Public Service 19 31 18 17 12 3 0 52 29 181112
2019 Parks Canada 19 31 17 18 13 3 0 51 32 4388
2018 Public Service 16 30 18 18 14 3 0 48 33 161278
2018 Parks Canada 17 29 17 21 14 2 0 47 36 4304
2017 Public Service 17 31 17 17 14 3 0 50 32 173985
2017 Parks Canada 19 33 15 18 12 4 0 54 31 4106
2014 Public Service 14 31 18 19 14 3 0 47 34 181026
2014 Parks Canada 15 32 16 20 13 3 0 49 34 3378

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 41 21 12 5 5 12 4 74 12 188232
2020 Parks Canada 34 19 13 8 7 13 6 65 19 3291
2019 Public Service 40 20 12 6 5 13 3 72 14 181690
2019 Parks Canada 32 17 14 10 9 14 4 60 23 4394
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 31 42 15 8 3 1 0 74 11 188081
2020 Parks Canada 29 42 16 9 3 1 0 72 12 3289
2019 Public Service 27 42 17 9 4 1 0 70 13 181538
2019 Parks Canada 30 41 16 8 3 1 0 72 12 4394
2018 Public Service 24 42 18 10 5 1 0 67 15 161017
2018 Parks Canada 28 41 15 10 5 1 0 70 15 4316
2017 Public Service 25 41 17 10 6 1 0 67 16 173974
2017 Parks Canada 32 41 14 9 4 1 0 73 13 4102
2014 Public Service 24 40 18 10 6 2 0 65 16 181189
2014 Parks Canada 28 41 15 10 4 1 0 71 15 3378

Question 37. I feel that change is managed well in my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 21 36 19 15 7 2 0 59 22 187137
2020 Parks Canada 16 38 21 18 6 2 0 54 24 3274
2019 Public Service 15 33 21 18 10 3 0 50 29 180810
2019 Parks Canada 17 33 21 19 7 3 0 51 27 4388

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 35 36 13 8 5 3 1 73 13 187863
2020 Parks Canada 34 37 12 10 4 2 0 73 15 3281
2019 Public Service 32 36 14 9 5 2 1 71 15 181324
2019 Parks Canada 34 34 13 10 5 2 1 70 16 4398
2018 Public Service 31 38 14 9 5 2 1 71 15 161068
2018 Parks Canada 32 37 13 10 6 2 1 70 16 4317
2017 Public Service 35 37 12 8 5 3 1 74 14 173795
2017 Parks Canada 34 34 12 10 5 4 1 72 16 4097
2014 Public Service 36 37 11 7 4 3 1 77 12 181015
2014 Parks Canada 33 38 11 9 5 3 1 74 15 3374

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 37 36 16 6 4 2 0 74 10 187519
2020 Parks Canada 33 37 18 7 4 1 0 72 10 3283
2019 Public Service 32 36 18 7 5 1 0 69 12 181009
2019 Parks Canada 32 37 17 8 4 2 0 70 13 4384
2018 Public Service 30 38 18 8 5 1 0 69 13 160645
2018 Parks Canada 29 37 18 10 4 1 0 67 15 4295

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 24 25 18 12 10 9 2 55 25 187781
2020 Parks Canada 23 27 17 13 11 7 1 55 27 3283
2019 Public Service 21 24 19 13 13 8 2 50 29 181309
2019 Parks Canada 23 26 17 14 12 6 2 53 28 4395
2018 Public Service 18 25 19 14 14 8 2 48 31 161057
2018 Parks Canada 21 27 18 14 13 6 1 52 29 4313
2017 Public Service 18 25 17 14 14 9 3 48 32 173820
2017 Parks Canada 21 25 15 15 13 8 2 51 32 4099
2014 Public Service 16 24 18 16 15 9 2 45 35 180995
2014 Parks Canada 18 27 17 17 14 7 2 48 33 3377

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 27 33 17 12 8 3 0 61 21 187687
2020 Parks Canada 23 34 18 14 8 2 0 59 23 3278
2019 Public Service 24 32 17 14 11 2 0 57 25 181262
2019 Parks Canada 24 32 16 14 10 3 0 58 25 4396
2018 Public Service 20 32 18 15 12 2 0 53 28 161004
2018 Parks Canada 20 30 18 17 12 3 0 52 29 4316
2017 Public Service 22 32 16 14 11 3 0 57 27 173983
2017 Parks Canada 23 33 16 15 9 4 1 59 25 4106
2014 Public Service 19 31 17 16 13 3 1 52 30 180900
2014 Parks Canada 19 31 16 17 11 4 1 54 29 3376

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 24 28 15 14 14 3 2 55 29 188227
2020 Parks Canada 22 29 17 16 13 2 2 52 30 3290
2019 Public Service 22 28 15 14 16 2 2 52 32 181671
2019 Parks Canada 20 29 16 16 14 3 2 52 31 4401
2018 Public Service 19 27 16 16 18 2 2 48 35 161071
2018 Parks Canada 18 28 17 17 16 2 2 48 35 4310
2017 Public Service 19 27 15 16 18 3 3 48 36 174011
2017 Parks Canada 21 28 15 16 13 4 3 53 32 4102
2014 Public Service 16 25 15 18 22 2 2 42 42 180943
2014 Parks Canada 19 28 13 16 16 3 4 51 34 3377

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 51 23 13 6 4 1 4 77 10 188359
2020 Parks Canada 49 25 15 6 3 1 2 76 9 3291
2019 Public Service 51 24 13 5 3 1 4 78 9 181398
2019 Parks Canada 49 24 14 5 3 1 4 76 9 4380

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 47 24 14 6 4 1 3 74 11 188093
2020 Parks Canada 44 26 16 7 4 1 2 73 11 3287
2019 Public Service 44 24 16 7 5 2 4 71 12 181082
2019 Parks Canada 41 24 18 7 5 2 3 69 13 4378

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 74 9 5 2 3 3 4 89 5 187576
2020 Parks Canada 77 9 5 2 2 2 2 91 4 3285
2019 Public Service 72 9 5 2 3 4 4 88 6 180710
2019 Parks Canada 77 9 4 2 2 2 4 92 4 4371

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 72 11 5 2 2 2 7 91 4 187772
2020 Parks Canada 76 10 4 2 1 2 6 93 3 3285
2019 Public Service 75 7 4 1 2 2 9 92 4 180694
2019 Parks Canada 75 8 4 2 2 2 8 92 4 4371

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 24 41 18 9 4 4 0 68 14 187878
2020 Parks Canada 25 46 15 10 3 2 0 72 13 3282
2019 Public Service 21 40 19 10 6 4 0 63 17 181429
2019 Parks Canada 22 43 17 11 5 2 0 66 16 4404
2018 Public Service 20 35 22 11 8 3 0 57 20 161226
2018 Parks Canada 21 38 20 12 7 2 0 61 19 4320
2017 Public Service 20 35 21 12 8 4 1 58 21 174027
2017 Parks Canada 23 39 18 11 6 3 0 64 17 4107

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 38 37 13 7 3 2 0 77 10 187243
2020 Parks Canada 35 42 12 6 3 1 0 79 9 3280
2019 Public Service 36 38 13 7 4 2 0 75 11 180695
2019 Parks Canada 37 38 14 6 3 1 0 76 10 4389
2018 Public Service 39 38 13 6 3 2 0 78 9 160801
2018 Parks Canada 36 40 13 6 3 2 0 78 9 4287
2017 Public Service 37 40 12 6 3 2 0 78 9 173976
2017 Parks Canada 39 40 11 6 3 2 0 81 8 4101
2014 Public Service 38 37 13 6 3 3 0 78 9 180874
2014 Parks Canada 38 40 11 7 2 2 0 80 9 3376

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 41 34 13 5 3 4 1 78 8 187651
2020 Parks Canada 34 36 16 6 2 4 1 74 9 3282
2019 Public Service 42 34 13 4 3 3 0 79 7 180863
2019 Parks Canada 39 33 16 5 2 3 0 76 8 4396
2018 Public Service 40 36 14 4 3 3 0 78 7 160822
2018 Parks Canada 36 36 16 6 3 3 0 75 9 4280
2017 Public Service 37 35 15 4 3 4 1 76 8 173916
2017 Parks Canada 38 35 15 5 3 5 1 77 8 4102
2014 Public Service 40 35 14 4 3 4 1 79 7 180799
2014 Parks Canada 38 35 14 5 2 5 1 78 8 3376

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 38 32 16 5 3 6 1 75 8 188080
2020 Parks Canada 30 33 19 8 3 6 1 68 12 3292

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 44 30 11 5 4 4 2 79 10 187541
2020 Parks Canada 48 32 9 5 3 2 1 83 8 3282

Question 49. Overall, my department or agency treats me with respect.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 53 31 8 4 3 0 0 85 7 187707
2020 Parks Canada 53 32 8 5 3 0 0 85 7 3282
2019 Public Service 48 34 9 5 4 0 0 82 9 181342
2019 Parks Canada 52 32 8 5 3 0 0 84 8 4396
2018 Public Service 44 36 10 5 4 0 0 81 9 160659
2018 Parks Canada 46 37 9 5 3 0 0 83 8 4286
2017 Public Service 43 37 10 6 4 0 0 80 10 174074
2017 Parks Canada 48 36 8 5 3 0 0 84 8 4103
2014 Public Service 42 37 11 6 4 0 0 79 10 180763
2014 Parks Canada 47 35 10 5 3 0 0 82 8 3369

Question 50. I would recommend my department or agency as a great place to work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 44 31 13 7 5 0 0 75 12 187475
2020 Parks Canada 45 32 12 7 4 0 0 78 11 3275
2019 Public Service 39 31 15 8 6 1 0 70 15 181212
2019 Parks Canada 46 30 12 8 4 0 0 76 12 4394
2018 Public Service 35 32 17 9 7 1 0 67 16 160754
2018 Parks Canada 41 32 14 7 5 0 0 73 13 4282
2017 Public Service 33 32 16 9 8 1 0 66 17 173925
2017 Parks Canada 43 32 12 8 4 0 0 76 12 4099
2014 Public Service 28 35 17 11 8 1 0 63 19 180897
2014 Parks Canada 38 35 13 9 4 1 0 74 13 3374

Question 51. I am satisfied with my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 42 33 13 7 5 0 0 75 12 186722
2020 Parks Canada 42 34 12 8 3 0 0 76 12 3264
2019 Public Service 37 34 14 9 6 0 0 71 15 180546
2019 Parks Canada 41 32 12 10 5 0 0 74 14 4387
2018 Public Service 33 34 16 10 7 0 0 68 16 160146
2018 Parks Canada 36 34 15 9 5 0 0 71 15 4275
2017 Public Service 32 35 15 10 7 0 0 68 17 173991
2017 Parks Canada 38 35 12 9 5 0 0 74 14 4100
2014 Public Service 27 36 17 12 7 0 0 64 20 180844
2014 Parks Canada 33 36 14 11 5 0 0 70 17 3378

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 39 25 17 9 6 3 1 66 16 187915
2020 Parks Canada 45 25 16 8 4 2 0 71 12 3278
2019 Public Service 34 25 18 11 8 3 1 61 20 181559
2019 Parks Canada 41 26 15 8 5 3 1 70 14 4398
2018 Public Service 31 25 19 12 9 3 0 59 22 161050
2018 Parks Canada 37 26 17 10 6 3 1 65 17 4289
2017 Public Service 30 26 18 11 9 4 1 59 22 173970
2017 Parks Canada 39 25 16 9 6 4 1 68 16 4098
2014 Public Service 28 26 19 13 10 4 1 57 24 180861
2014 Parks Canada 38 26 16 10 5 5 0 67 16 3376
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Organization Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Public Service 24 41 35 188494
2020 Parks Canada 22 42 36 3292
2019 Public Service 27 38 35 181906
2019 Parks Canada 28 36 36 4398
2018 Public Service 27 39 35 161647
2018 Parks Canada 27 36 37 4278
2017 Public Service 26 40 34 174196
2017 Parks Canada 27 38 35 4098
2014 Public Service 26 40 34 180859
2014 Parks Canada 24 39 37 3374

Question 54. Please indicate your reason for leaving.
Survey year Organization To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Public Service 17 38 28 4 6 6 45796
2020 Parks Canada 19 35 18 8 13 8 759
2019 Public Service 15 33 29 6 12 6 49800
2019 Parks Canada 10 22 13 10 39 6 1275
2018 Public Service 17 33 30 6 8 6 43390
2018 Parks Canada 12 23 13 10 35 6 1198
2017 Public Service 18 30 29 6 10 6 45785
2017 Parks Canada 11 21 12 11 39 5 1100
2014 Public Service 18 32 30 10 9999 11 47681
2014 Parks Canada 12 31 15 17 9999 26 782
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 11 89 188242
2020 Parks Canada 12 88 3287
2019 Public Service 14 86 181483
2019 Parks Canada 14 86 4391
2018 Public Service 15 85 161503
2018 Parks Canada 16 84 4312

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 48 52 18665
2020 Parks Canada 50 50 365
2019 Public Service 51 49 23324
2019 Parks Canada 51 49 597
2018 Public Service 51 49 22721
2018 Parks Canada 50 50 652

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 62 38 18665
2020 Parks Canada 57 43 365
2019 Public Service 60 40 23324
2019 Parks Canada 49 51 597
2018 Public Service 62 38 22735
2018 Parks Canada 53 47 651

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 8 92 18665
2020 Parks Canada 9 91 365
2019 Public Service 8 92 23324
2019 Parks Canada 6 94 597
2018 Public Service 8 92 22696
2018 Parks Canada 7 93 648

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 5 95 18665
2019 Public Service 5 95 23324
2018 Public Service 5 95 22696
2018 Parks Canada 1 99 648

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 7 93 18665
2020 Parks Canada 7 93 365
2019 Public Service 6 94 23324
2019 Parks Canada 6 94 597
2018 Public Service 6 94 22696
2018 Parks Canada 7 93 649

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 8 92 18665
2020 Parks Canada 18 82 365
2019 Public Service 9 91 23324
2019 Parks Canada 26 74 597
2018 Public Service 10 90 22712
2018 Parks Canada 24 76 651

Question 56g. From whom did you experience harassment on the job? Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 4 96 18665
2020 Parks Canada 4 96 365
2019 Public Service 4 96 23324
2019 Parks Canada 3 97 597
2018 Public Service 4 96 22694
2018 Parks Canada 4 96 646

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 39 61 18664
2020 Parks Canada 40 60 365
2019 Public Service 39 61 23086
2019 Parks Canada 45 55 593
2018 Public Service 40 60 22709
2018 Parks Canada 43 57 652

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 41 59 18664
2020 Parks Canada 43 57 365
2019 Public Service 39 61 23086
2019 Parks Canada 39 61 593
2018 Public Service 40 60 22697
2018 Parks Canada 41 59 650

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 47 53 18664
2020 Parks Canada 48 52 365
2019 Public Service 47 53 23086
2019 Parks Canada 45 55 593
2018 Public Service 46 54 22698
2018 Parks Canada 45 55 650

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 43 57 18664
2020 Parks Canada 37 63 365
2019 Public Service 42 58 23086
2019 Parks Canada 42 58 593
2018 Public Service 41 59 22706
2018 Parks Canada 42 58 650

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 33 67 18664
2020 Parks Canada 39 61 365
2019 Public Service 31 69 23086
2019 Parks Canada 33 67 593
2018 Public Service 33 67 22690
2018 Parks Canada 30 70 647

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 54 46 18664
2020 Parks Canada 53 47 365
2019 Public Service 55 45 23086
2019 Parks Canada 62 38 593
2018 Public Service 56 44 22722
2018 Parks Canada 58 42 655

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 38 62 18664
2020 Parks Canada 33 67 365
2019 Public Service 36 64 23086
2019 Parks Canada 38 62 593
2018 Public Service 36 64 22699
2018 Parks Canada 34 66 650

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 2 98 18664
2020 Parks Canada 2 98 365
2019 Public Service 2 98 23086
2019 Parks Canada 1 99 593
2018 Public Service 2 98 22678

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 8 92 18664
2020 Parks Canada 7 93 365
2019 Public Service 10 90 23086
2019 Parks Canada 14 86 593
2018 Public Service 10 90 22693
2018 Parks Canada 12 88 648

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 13 87 18664
2020 Parks Canada 12 88 365
2019 Public Service 12 88 23086
2019 Parks Canada 15 85 593
2018 Public Service 13 87 22689
2018 Parks Canada 11 89 647

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 52 48 18664
2020 Parks Canada 46 54 365
2019 Public Service 49 51 23086
2019 Parks Canada 45 55 593
2018 Public Service 48 52 22704
2018 Parks Canada 42 58 650

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 25 75 18664
2020 Parks Canada 25 75 365
2019 Public Service 26 74 23086
2019 Parks Canada 32 68 593
2018 Public Service 27 73 22702
2018 Parks Canada 32 68 654

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 16 84 18664
2020 Parks Canada 13 87 365
2019 Public Service 16 84 23086
2019 Parks Canada 15 85 593
2018 Public Service 15 85 22687
2018 Parks Canada 11 89 648

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 51 49 18666
2020 Parks Canada 55 45 365
2019 Public Service 52 48 22957
2019 Parks Canada 55 45 590
2018 Public Service 51 49 22718
2018 Parks Canada 57 43 654

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 27 73 18666
2020 Parks Canada 32 68 365
2019 Public Service 27 73 22957
2019 Parks Canada 29 71 590
2018 Public Service 27 73 22701
2018 Parks Canada 28 72 650

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 9 91 18666
2020 Parks Canada 19 81 365
2019 Public Service 9 91 22957
2019 Parks Canada 16 84 590
2018 Public Service 8 92 22688
2018 Parks Canada 14 86 647

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 20 80 18666
2020 Parks Canada 19 81 365
2019 Public Service 21 79 22957
2019 Parks Canada 17 83 590
2018 Public Service 20 80 22699
2018 Parks Canada 15 85 650

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 11 89 18666
2020 Parks Canada 10 90 365
2019 Public Service 10 90 22957
2019 Parks Canada 12 88 590
2018 Public Service 10 90 22689
2018 Parks Canada 10 90 648

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 8 92 18666
2020 Parks Canada 5 95 365
2019 Public Service 7 93 22957
2019 Parks Canada 7 93 590
2018 Public Service 7 93 22692
2018 Parks Canada 6 94 648

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 13 87 18666
2020 Parks Canada 13 87 365
2019 Public Service 14 86 22957
2019 Parks Canada 20 80 590
2018 Public Service 14 86 22692
2018 Parks Canada 16 84 649

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 11 89 18666
2020 Parks Canada 12 88 365
2019 Public Service 12 88 22957
2019 Parks Canada 10 90 590
2018 Public Service 11 89 22688
2018 Parks Canada 11 89 649

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 27 73 18666
2020 Parks Canada 24 76 365
2019 Public Service 26 74 22957
2019 Parks Canada 23 77 590
2018 Public Service 27 73 22709
2018 Parks Canada 25 75 651

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 11 89 17329
2020 Parks Canada 11 89 352
2019 Public Service 11 89 21361
2019 Parks Canada 12 88 552
2018 Public Service 11 89 21200
2018 Parks Canada 15 85 608

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 18 82 17329
2020 Parks Canada 22 78 352
2019 Public Service 20 80 21361
2019 Parks Canada 28 72 552
2018 Public Service 19 81 21197
2018 Parks Canada 26 74 610

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 9 91 17329
2020 Parks Canada 8 92 352
2019 Public Service 10 90 21361
2019 Parks Canada 12 88 552
2018 Public Service 10 90 21191
2018 Parks Canada 13 87 608

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 7 93 17329
2020 Parks Canada 5 95 352
2019 Public Service 7 93 21361
2019 Parks Canada 9 91 552
2018 Public Service 7 93 21189
2018 Parks Canada 8 92 608

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 10 90 17329
2020 Parks Canada 11 89 352
2019 Public Service 10 90 21361
2019 Parks Canada 10 90 552
2018 Public Service 10 90 21189
2018 Parks Canada 11 89 608

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 8 92 17329
2020 Parks Canada 11 89 352
2019 Public Service 9 91 21361
2019 Parks Canada 8 92 552
2018 Public Service 9 91 21189
2018 Parks Canada 9 91 608

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 9 91 17329
2020 Parks Canada 8 92 352
2019 Public Service 10 90 21361
2019 Parks Canada 6 94 552
2018 Public Service 10 90 21188
2018 Parks Canada 3 97 607

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 13 87 17329
2020 Parks Canada 12 88 352
2019 Public Service 12 88 21361
2019 Parks Canada 15 85 552
2018 Public Service 11 89 21193
2018 Parks Canada 13 87 608

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 14 86 17329
2020 Parks Canada 9 91 352
2019 Public Service 13 87 21361
2019 Parks Canada 13 87 552
2018 Public Service 12 88 21192
2018 Parks Canada 10 90 609

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 32 68 17329
2020 Parks Canada 34 66 352
2019 Public Service 32 68 21361
2019 Parks Canada 33 67 552
2018 Public Service 30 70 21199
2018 Parks Canada 28 72 608

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 10 90 17329
2020 Parks Canada 12 88 352
2019 Public Service 10 90 21361
2019 Parks Canada 9 91 552
2018 Public Service 9 91 21189
2018 Parks Canada 10 90 609

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 49 51 17329
2020 Parks Canada 49 51 352
2019 Public Service 48 52 21361
2019 Parks Canada 45 55 552
2018 Public Service 47 53 21214
2018 Parks Canada 43 57 613

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 2 98 17329
2020 Parks Canada 3 97 352
2019 Public Service 2 98 21361
2019 Parks Canada 1 99 552
2018 Public Service 2 98 21187
2018 Parks Canada 1 99 608

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 57 43 17329
2020 Parks Canada 55 45 352
2019 Public Service 56 44 21361
2019 Parks Canada 55 45 552
2018 Public Service 56 44 21220
2018 Parks Canada 53 47 614

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 4 96 17329
2020 Parks Canada 6 94 352
2019 Public Service 4 96 21361
2019 Parks Canada 6 94 552
2018 Public Service 4 96 21191
2018 Parks Canada 4 96 610

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 14 86 17329
2020 Parks Canada 14 86 352
2019 Public Service 13 87 21361
2019 Parks Canada 14 86 552
2018 Public Service 13 87 21192
2018 Parks Canada 11 89 610

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 20 17 17 7 6 27 7 56 19 188041
2020 Parks Canada 18 21 18 10 6 22 5 53 22 3289
2019 Public Service 18 17 19 8 8 23 7 51 22 181570
2019 Parks Canada 20 19 17 10 8 19 7 53 24 4390
2018 Public Service 16 19 21 8 8 23 5 48 22 161102
2018 Parks Canada 18 20 21 10 8 18 6 50 23 4301
2017 Public Service 16 18 19 7 8 24 7 50 22 174189
2017 Parks Canada 18 19 17 9 7 21 9 53 23 4099
2014 Public Service 16 19 20 7 7 24 7 50 22 180780
2014 Parks Canada 18 21 19 8 6 20 7 54 20 3373

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 35 29 15 6 5 8 1 71 12 187964
2020 Parks Canada 31 32 17 8 4 6 1 68 13 3282
2019 Public Service 34 30 16 7 5 8 1 69 13 181533
2019 Parks Canada 34 29 16 8 5 6 1 68 14 4388
2018 Public Service 29 31 18 7 6 7 1 66 14 161060
2018 Parks Canada 29 31 19 7 6 7 1 65 14 4294
2017 Public Service 28 31 17 7 6 9 1 66 15 173958
2017 Parks Canada 30 30 16 8 5 9 1 67 15 4098
2014 Public Service 26 30 19 7 6 11 1 64 14 180720
2014 Parks Canada 28 31 18 7 4 10 1 67 13 3377
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 7 93 188014
2020 Parks Canada 6 94 3287
2019 Public Service 8 92 181371
2019 Parks Canada 7 93 4393
2018 Public Service 8 92 161188
2018 Parks Canada 7 93 4286

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 36 64 12247
2020 Parks Canada 42 58 198
2019 Public Service 38 62 12977
2019 Parks Canada 44 56 272
2018 Public Service 36 64 11806
2018 Parks Canada 44 56 292

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 77 23 12247
2020 Parks Canada 79 21 198
2019 Public Service 76 24 12977
2019 Parks Canada 66 34 272
2018 Public Service 77 23 11826
2018 Parks Canada 72 28 294

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 5 95 12247
2020 Parks Canada 4 96 198
2019 Public Service 4 96 12977
2019 Parks Canada 3 97 272
2018 Public Service 4 96 11797
2018 Parks Canada 5 95 290

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 3 97 12247
2019 Public Service 3 97 12977
2018 Public Service 4 96 11797

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 8 92 12247
2020 Parks Canada 9 91 198
2019 Public Service 8 92 12977
2019 Parks Canada 9 91 272
2018 Public Service 7 93 11798
2018 Parks Canada 7 93 290

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 8 92 12247
2020 Parks Canada 11 89 198
2019 Public Service 9 91 12977
2019 Parks Canada 25 75 272
2018 Public Service 9 91 11802
2018 Parks Canada 21 79 293

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 9 91 12247
2020 Parks Canada 6 94 198
2019 Public Service 9 91 12977
2019 Parks Canada 8 92 272
2018 Public Service 8 92 11798
2018 Parks Canada 8 92 290

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 28 72 12245
2020 Parks Canada 22 78 198
2019 Public Service 26 74 12755
2019 Parks Canada 21 79 268
2018 Public Service 25 75 11790
2018 Parks Canada 17 83 291

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 20 80 12245
2020 Parks Canada 18 82 198
2019 Public Service 20 80 12755
2019 Parks Canada 15 85 268
2018 Public Service 20 80 11790
2018 Parks Canada 16 84 291

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 17 83 12245
2020 Parks Canada 9 91 198
2019 Public Service 16 84 12755
2019 Parks Canada 12 88 268
2018 Public Service 15 85 11786
2018 Parks Canada 7 93 290

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 6 94 12245
2020 Parks Canada 5 95 198
2019 Public Service 6 94 12755
2019 Parks Canada 3 97 268
2018 Public Service 6 94 11784
2018 Parks Canada 5 95 290

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 26 74 12245
2020 Parks Canada 35 65 198
2019 Public Service 29 71 12755
2019 Parks Canada 32 68 268
2018 Public Service 26 74 11787
2018 Parks Canada 29 71 291

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 27 73 12245
2020 Parks Canada 29 71 198
2019 Public Service 29 71 12755
2019 Parks Canada 35 65 268
2018 Public Service 29 71 11792
2018 Parks Canada 39 61 293

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 4 96 12245
2019 Public Service 4 96 12755
2019 Parks Canada 4 96 268
2018 Public Service 4 96 11783
2018 Parks Canada 3 97 289

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 2 98 12245
2020 Parks Canada 2 98 198
2019 Public Service 2 98 12755
2019 Parks Canada 4 96 268
2018 Public Service 2 98 11782
2018 Parks Canada 1 99 289

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 8 92 12245
2020 Parks Canada 11 89 198
2019 Public Service 8 92 12755
2019 Parks Canada 8 92 268
2018 Public Service 8 92 11785
2018 Parks Canada 6 94 289

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 18 82 12245
2020 Parks Canada 23 77 198
2019 Public Service 15 85 12755
2019 Parks Canada 15 85 268
2018 Public Service 15 85 11787
2018 Parks Canada 10 90 289

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 1 99 12245
2019 Public Service 1 99 12755
2018 Public Service 1 99 11782
2018 Parks Canada 0 100 289

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 16 84 12245
2020 Parks Canada 9 91 198
2019 Public Service 17 83 12755
2019 Parks Canada 8 92 268
2018 Public Service 17 83 11791
2018 Parks Canada 10 90 290

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 0 100 12245
2019 Public Service 0 100 12755
2019 Parks Canada 0 100 268
2018 Public Service 0 100 11783

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 18 82 12245
2020 Parks Canada 16 84 198
2019 Public Service 18 82 12755
2019 Parks Canada 18 82 268
2018 Public Service 19 81 11797
2018 Parks Canada 18 82 293

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 30 70 12247
2020 Parks Canada 33 67 198
2019 Public Service 29 71 12647
2019 Parks Canada 34 66 269
2018 Public Service 29 71 11822
2018 Parks Canada 30 70 292

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 14 86 12247
2020 Parks Canada 20 80 198
2019 Public Service 14 86 12647
2019 Parks Canada 9 91 269
2018 Public Service 15 85 11810
2018 Parks Canada 17 83 288

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 5 95 12247
2020 Parks Canada 13 87 198
2019 Public Service 5 95 12647
2019 Parks Canada 7 93 269
2018 Public Service 5 95 11809
2018 Parks Canada 8 92 288

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 17 83 12247
2020 Parks Canada 20 80 198
2019 Public Service 17 83 12647
2019 Parks Canada 10 90 269
2018 Public Service 17 83 11817
2018 Parks Canada 15 85 289

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 5 95 12247
2020 Parks Canada 8 92 198
2019 Public Service 5 95 12647
2019 Parks Canada 5 95 269
2018 Public Service 4 96 11805
2018 Parks Canada 3 97 288

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 6 94 12247
2020 Parks Canada 4 96 198
2019 Public Service 6 94 12647
2019 Parks Canada 5 95 269
2018 Public Service 6 94 11807
2018 Parks Canada 5 95 288

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 9 91 12247
2020 Parks Canada 10 90 198
2019 Public Service 9 91 12647
2019 Parks Canada 12 88 269
2018 Public Service 9 91 11806
2018 Parks Canada 13 87 289

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 9 91 12247
2020 Parks Canada 12 88 198
2019 Public Service 9 91 12647
2019 Parks Canada 5 95 269
2018 Public Service 9 91 11808
2018 Parks Canada 9 91 290

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 48 52 12247
2020 Parks Canada 40 60 198
2019 Public Service 49 51 12647
2019 Parks Canada 51 49 269
2018 Public Service 49 51 11821
2018 Parks Canada 52 48 293

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 5 95 11497
2020 Parks Canada 5 95 192
2019 Public Service 6 94 11129
2019 Parks Canada 6 94 245
2018 Public Service 5 95 11053
2018 Parks Canada 9 91 276

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 15 85 11497
2020 Parks Canada 16 84 192
2019 Public Service 15 85 11129
2019 Parks Canada 25 75 245
2018 Public Service 13 87 11052
2018 Parks Canada 20 80 275

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 4 96 11497
2020 Parks Canada 5 95 192
2019 Public Service 4 96 11129
2019 Parks Canada 3 97 245
2018 Public Service 3 97 11049
2018 Parks Canada 6 94 274

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 3 97 11497
2020 Parks Canada 3 97 192
2019 Public Service 3 97 11129
2019 Parks Canada 2 98 245
2018 Public Service 2 98 11050
2018 Parks Canada 3 97 274

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 3 97 11497
2020 Parks Canada 5 95 192
2019 Public Service 3 97 11129
2019 Parks Canada 3 97 245
2018 Public Service 3 97 11051
2018 Parks Canada 3 97 274

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 4 96 11497
2020 Parks Canada 5 95 192
2019 Public Service 4 96 11129
2019 Parks Canada 4 96 245
2018 Public Service 4 96 11049
2018 Parks Canada 3 97 274

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 7 93 11497
2020 Parks Canada 6 94 192
2019 Public Service 7 93 11129
2019 Parks Canada 4 96 245
2018 Public Service 7 93 11051
2018 Parks Canada 3 97 274

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 13 87 11497
2020 Parks Canada 13 87 192
2019 Public Service 11 89 11129
2019 Parks Canada 11 89 245
2018 Public Service 11 89 11053
2018 Parks Canada 19 81 275

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 11 89 11497
2020 Parks Canada 10 90 192
2019 Public Service 10 90 11129
2019 Parks Canada 8 92 245
2018 Public Service 11 89 11055
2018 Parks Canada 12 88 275

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 28 72 11497
2020 Parks Canada 29 71 192
2019 Public Service 27 73 11129
2019 Parks Canada 28 72 245
2018 Public Service 27 73 11058
2018 Parks Canada 25 75 275

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 9 91 11497
2020 Parks Canada 9 91 192
2019 Public Service 9 91 11129
2019 Parks Canada 7 93 245
2018 Public Service 9 91 11054
2018 Parks Canada 8 92 275

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 46 54 11497
2020 Parks Canada 46 54 192
2019 Public Service 45 55 11129
2019 Parks Canada 38 62 245
2018 Public Service 45 55 11069
2018 Parks Canada 48 52 276

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 2 98 11497
2019 Public Service 2 98 11129
2018 Public Service 2 98 11050
2018 Parks Canada 4 96 274

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 63 37 11497
2020 Parks Canada 58 42 192
2019 Public Service 62 38 11129
2019 Parks Canada 60 40 245
2018 Public Service 64 36 11072
2018 Parks Canada 61 39 279

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 4 96 11497
2019 Public Service 3 97 11129
2019 Parks Canada 3 97 245
2018 Public Service 4 96 11051
2018 Parks Canada 3 97 276

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 13 87 11497
2020 Parks Canada 12 88 192
2019 Public Service 11 89 11129
2019 Parks Canada 12 88 245
2018 Public Service 13 87 11050
2018 Parks Canada 12 88 275

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 22 17 18 4 4 29 6 60 12 187795
2020 Parks Canada 20 20 20 5 3 27 5 58 12 3284
2019 Public Service 20 16 21 4 4 27 7 55 13 181334
2019 Parks Canada 23 17 20 5 4 25 8 59 12 4387
2018 Public Service 18 18 24 4 4 26 5 53 12 161075
2018 Parks Canada 20 19 24 4 4 23 6 55 11 4301
2017 Public Service 17 18 20 4 4 30 7 56 12 174058
2017 Parks Canada 20 18 19 4 3 28 9 60 10 4097
2014 Public Service 17 18 21 4 3 31 7 55 11 180669
2014 Parks Canada 21 22 18 3 2 27 7 64 8 3369

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 36 30 16 4 3 9 1 73 9 187913
2020 Parks Canada 33 32 18 5 3 8 1 71 9 3287
2019 Public Service 36 28 17 4 4 10 1 72 9 181260
2019 Parks Canada 38 28 16 4 3 9 1 73 9 4390
2018 Public Service 30 31 19 5 4 10 1 69 10 161053
2018 Parks Canada 31 30 19 5 3 9 1 69 9 4293
2017 Public Service 31 31 17 4 4 12 2 72 9 173835
2017 Parks Canada 33 30 16 4 2 12 2 73 8 4099
2014 Public Service 28 30 18 4 3 15 2 70 9 180578
2014 Parks Canada 33 30 16 4 2 13 2 74 7 3374

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 2 6 21 17 39 12 1 10 66 3416
2020 Parks Canada 5 8 25 12 43 8 0 13 60 46
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 34 25 18 11 11 0 1 60 22 188246
2020 Parks Canada 30 33 21 9 7 0 0 63 16 3285

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 33 28 19 10 9 0 1 62 19 187765
2020 Parks Canada 23 30 22 13 11 0 0 53 25 3279
2019 Public Service 24 27 20 12 15 0 1 52 28 181595
2019 Parks Canada 16 25 22 15 21 0 0 42 37 4398
2018 Public Service 21 24 22 14 18 0 1 46 32 161369
2018 Parks Canada 13 21 23 17 24 0 1 35 42 4310
2017 Public Service 22 24 19 14 19 0 2 46 34 173880
2017 Parks Canada 13 21 21 18 25 0 1 35 44 4107

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 21 27 25 15 11 0 1 48 26 188096
2020 Parks Canada 19 28 26 16 10 0 0 48 26 3290
2019 Public Service 22 29 25 14 10 0 1 51 24 181495
2019 Parks Canada 26 29 24 14 8 0 0 54 22 4398
2018 Public Service 18 27 28 16 11 0 1 45 27 161255
2018 Parks Canada 22 27 27 14 9 0 0 49 23 4309
2017 Public Service 19 27 26 15 11 0 1 47 26 173933
2017 Parks Canada 25 28 24 13 9 0 1 54 22 4105

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 31 29 20 11 7 0 2 61 18 187628
2020 Parks Canada 32 33 21 8 5 0 1 66 13 3272
2019 Public Service 30 30 20 10 7 0 2 62 17 180654
2019 Parks Canada 42 29 16 8 4 0 2 72 11 4374
2018 Public Service 25 29 24 13 8 0 2 55 21 160603
2018 Parks Canada 34 30 21 8 4 0 2 66 12 4288
2017 Public Service 26 29 22 12 8 1 3 57 21 173555
2017 Parks Canada 38 28 18 8 4 0 3 68 13 4093

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 27 24 21 14 12 1 1 52 26 187371
2020 Parks Canada 21 24 23 17 14 0 1 45 32 3272
2019 Public Service 24 24 21 15 14 1 1 49 29 180774
2019 Parks Canada 22 25 20 16 15 0 0 48 32 4381
2018 Public Service 20 23 23 17 15 1 1 44 32 160732
2018 Parks Canada 19 24 23 17 17 0 1 43 34 4293
2017 Public Service 21 23 22 16 15 1 2 45 32 173886
2017 Parks Canada 24 23 23 15 13 0 1 48 29 4107

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 48 23 13 7 5 0 4 74 13 187251
2020 Parks Canada 47 27 13 7 4 0 2 76 11 3255
2019 Public Service 52 22 11 5 4 0 5 78 10 180845
2019 Parks Canada 51 24 13 6 4 0 2 76 10 4394
2018 Public Service 46 23 13 6 4 0 6 75 11 160698
2018 Parks Canada 46 26 14 7 4 0 3 74 11 4282
2017 Public Service 44 23 13 6 4 1 9 75 11 173618
2017 Parks Canada 45 26 14 6 4 0 4 74 10 4098

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 30 27 21 12 10 0 1 58 21 187793
2020 Parks Canada 27 31 21 12 9 0 0 58 21 3283
2019 Public Service 34 29 19 9 8 0 1 64 17 181228
2019 Parks Canada 32 29 20 9 9 0 0 61 18 4401
2018 Public Service 30 27 21 11 9 0 1 58 20 161068
2018 Parks Canada 28 28 23 11 9 0 1 57 20 4303
2017 Public Service 29 30 22 11 8 0 1 59 19 173457
2017 Parks Canada 30 31 20 12 7 0 1 61 18 4086

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 33 23 18 10 9 0 6 60 21 187713
2020 Parks Canada 35 24 17 10 8 0 6 63 19 3275

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 33 33 19 8 5 1 1 68 13 187500
2020 Parks Canada 30 34 21 10 4 0 1 65 14 3271
2019 Public Service 30 34 20 9 5 1 1 65 15 181070
2019 Parks Canada 32 33 19 10 6 0 1 66 15 4393
2018 Public Service 25 33 23 10 6 1 1 59 17 160799
2018 Parks Canada 26 33 23 10 6 0 1 59 17 4295
2017 Public Service 27 32 22 11 6 1 2 60 18 173337
2017 Parks Canada 30 32 20 11 6 1 1 63 17 4089

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 26 32 22 12 7 1 1 59 19 187397
2020 Parks Canada 23 36 24 11 5 0 0 60 17 3273
2019 Public Service 25 32 22 12 7 1 1 58 19 180996
2019 Parks Canada 31 32 20 10 6 0 1 64 16 4394
2018 Public Service 21 31 25 14 8 1 1 53 22 160760
2018 Parks Canada 26 31 22 13 6 0 1 58 19 4289
2017 Public Service 22 31 23 14 8 1 2 54 22 173363
2017 Parks Canada 28 32 21 11 6 0 1 61 18 4085

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 33 31 19 10 6 0 1 65 16 187439
2020 Parks Canada 31 33 20 11 5 0 0 65 16 3273
2019 Public Service 31 31 19 10 7 0 1 63 17 180843
2019 Parks Canada 36 29 18 10 6 0 0 66 16 4384
2018 Public Service 27 31 22 12 7 0 1 59 19 160624
2018 Parks Canada 29 32 20 12 7 0 1 61 18 4289
2017 Public Service 28 31 20 12 7 1 2 60 19 173428
2017 Parks Canada 31 32 19 11 6 1 1 64 17 4092

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 45 26 14 8 6 1 1 72 14 187021
2020 Parks Canada 43 28 16 8 5 0 0 71 13 3251
2019 Public Service 42 27 15 8 7 1 1 69 16 180767
2019 Parks Canada 45 26 15 8 6 0 0 71 14 4386

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 30 30 21 11 6 0 1 61 17 187621
2020 Parks Canada 27 30 23 12 7 0 0 57 20 3276

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 28 31 22 12 8 0 1 59 19 187551
2020 Parks Canada 28 33 23 10 6 0 1 61 16 3275
2019 Public Service 33 31 19 10 6 0 1 65 16 180372
2019 Parks Canada 42 30 16 7 4 0 0 73 11 4378
2018 Public Service 27 31 22 12 7 0 1 59 18 160191
2018 Parks Canada 37 32 18 9 3 0 1 70 12 4285
2017 Public Service 28 31 21 11 7 1 2 61 18 173041
2017 Parks Canada 39 32 17 7 4 0 1 72 11 4078

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 48 28 14 5 3 0 1 77 9 186877
2020 Parks Canada 43 31 16 6 3 0 1 75 8 3267
2019 Public Service 52 24 12 5 4 0 1 78 10 180439
2019 Parks Canada 52 26 13 5 3 0 1 79 8 4379
2018 Public Service 50 25 13 6 4 0 2 76 10 160099
2018 Parks Canada 52 27 12 5 4 0 1 79 9 4286
2017 Public Service 52 24 13 6 4 0 2 77 9 173936
2017 Parks Canada 56 24 12 5 2 0 1 81 7 4095

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 33 35 20 8 4 0 0 68 13 187065
2020 Parks Canada 32 36 21 9 3 0 0 67 12 3266

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 68 17 7 2 2 1 4 89 4 186977
2020 Parks Canada 71 15 6 2 1 1 5 91 3 3249
2019 Public Service 71 13 5 2 2 1 6 90 5 180422
2019 Parks Canada 75 12 4 2 2 1 5 92 4 4374
2018 Public Service 67 16 7 3 3 1 5 87 6 160330
2018 Parks Canada 70 15 6 2 2 2 4 90 5 4281

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 76 10 5 3 3 1 3 89 6 186882
2020 Parks Canada 76 11 6 2 3 1 2 89 5 3247
2019 Public Service 70 12 6 4 4 1 2 85 8 180981
2019 Parks Canada 71 14 7 3 4 0 1 86 7 4381
2018 Public Service 67 14 7 4 4 1 3 84 9 160420
2018 Parks Canada 67 15 7 4 4 1 2 85 8 4281
2017 Public Service 69 14 6 4 4 1 3 86 8 173910
2017 Parks Canada 73 13 6 4 3 1 2 88 6 4100

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 67 20 7 3 2 0 2 89 4 186557
2020 Parks Canada 57 26 9 4 2 0 1 84 7 3247
2019 Public Service 56 26 10 4 3 0 1 84 6 180466
2019 Parks Canada 50 30 12 5 3 0 0 80 7 4370
2018 Public Service 52 27 11 4 3 0 1 81 7 160968
2018 Parks Canada 45 32 14 5 3 0 1 78 8 4300
2017 Public Service 53 28 10 4 3 0 2 83 7 173810
2017 Parks Canada 49 31 12 5 2 0 1 81 7 4100

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 66 16 8 4 4 0 1 84 9 186974
2020 Parks Canada 61 20 8 5 5 0 1 82 10 3263
2019 Public Service 59 19 10 5 5 0 1 80 10 180189
2019 Parks Canada 59 20 9 6 5 0 1 80 11 4356
2018 Public Service 53 22 11 6 6 0 1 76 12 160500
2018 Parks Canada 51 24 12 6 6 0 1 76 12 4288
2017 Public Service 57 20 10 6 5 0 2 79 11 173819
2017 Parks Canada 58 22 9 6 4 0 1 81 10 4099

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 61 11 4 2 1 0 21 91 3 187272
2020 Parks Canada 57 16 6 3 2 0 16 87 5 3275
2019 Public Service 58 12 5 2 1 0 22 90 4 179719
2019 Parks Canada 61 13 6 2 1 0 17 89 4 4345
2018 Public Service 52 13 6 2 1 0 26 88 4 159765
2018 Parks Canada 54 15 7 2 1 0 20 87 5 4271
2017 Public Service 53 13 5 2 1 0 25 89 4 173685
2017 Parks Canada 57 14 6 2 1 0 20 89 4 4096

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 68 18 7 2 1 0 3 89 4 187971
2020 Parks Canada 57 26 10 3 2 0 1 85 5 3288
2019 Public Service 66 18 7 2 1 0 5 89 4 180276
2019 Parks Canada 58 23 11 4 2 0 2 82 6 4366
2018 Public Service 61 20 9 3 2 0 6 86 4 160250
2018 Parks Canada 51 27 12 4 2 0 3 81 7 4284
2017 Public Service 62 19 7 2 1 1 7 88 4 172926
2017 Parks Canada 57 25 10 3 2 0 3 85 5 4077

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 68 16 7 4 4 0 2 86 8 188032
2020 Parks Canada 55 20 10 6 8 0 1 75 15 3284
2019 Public Service 68 14 6 4 5 0 3 85 9 180902
2019 Parks Canada 54 17 11 7 9 0 1 73 16 4382
2018 Public Service 64 15 7 4 5 0 4 83 10 160852
2018 Parks Canada 49 19 12 8 10 0 2 69 18 4298
2017 Public Service 61 17 8 5 5 1 4 82 10 174018
2017 Parks Canada 49 20 12 8 9 0 2 71 17 4106

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 46 30 15 5 3 0 1 77 8 188018
2020 Parks Canada 42 34 15 5 3 0 1 77 7 3289
2019 Public Service 53 27 12 4 2 0 2 82 6 180485
2019 Parks Canada 53 28 13 3 2 0 1 82 5 4372
2018 Public Service 48 29 14 4 2 0 2 79 7 160646
2018 Parks Canada 48 32 13 4 2 0 2 81 5 4299
2017 Public Service 49 29 12 4 2 0 3 81 6 173693
2017 Parks Canada 53 29 11 3 2 0 2 83 5 4096

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 27 40 22 7 4 0 0 67 11 188168
2020 Parks Canada 20 41 27 8 4 0 0 62 11 3293

Question 72. Overall, my level of work-related stress is...

Survey year Organization Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 14 33 34 13 5 0 0 48 18 188144
2020 Parks Canada 11 34 36 14 5 0 0 45 19 3285
2019 Public Service 17 34 33 12 4 0 0 50 17 181789
2019 Parks Canada 17 35 31 12 4 0 0 52 16 4409
2018 Public Service 13 31 36 14 5 0 0 45 19 161633
2018 Parks Canada 15 32 34 14 5 0 0 47 19 4319
2017 Public Service 12 30 38 14 6 0 0 42 20 174252
2017 Parks Canada 14 32 36 12 5 0 0 46 18 4109

Question 73. After my workday, I feel emotionally drained.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 11 20 38 21 9 0 0 31 31 187534
2020 Parks Canada 10 21 39 22 8 0 0 30 31 3269
2019 Public Service 10 18 38 23 11 0 0 34 29 180286
2019 Parks Canada 10 19 37 22 12 0 0 34 29 4370
2018 Public Service 10 20 38 22 10 0 0 32 30 159815
2018 Parks Canada 10 19 38 22 11 0 0 33 29 4288
2017 Public Service 9 20 39 22 10 0 0 32 29 173657
2017 Parks Canada 8 18 38 24 12 0 1 36 26 4090

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 40 39 11 5 3 1 0 81 8 187949
2020 Parks Canada 35 42 12 8 2 1 0 77 10 3289
2019 Public Service 31 40 15 8 4 2 0 73 12 181158
2019 Parks Canada 25 40 16 11 5 2 0 67 16 4395
2018 Public Service 29 40 16 8 4 2 0 71 13 161108
2018 Parks Canada 20 39 18 12 7 3 0 61 20 4314
2017 Public Service 24 40 16 9 6 4 0 67 15 173983
2017 Parks Canada 17 36 20 13 9 5 1 56 23 4102

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 35 32 14 10 6 3 0 70 16 187564
2020 Parks Canada 32 35 16 11 5 2 0 69 16 3289

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 39 28 12 11 8 1 1 69 20 187730
2020 Parks Canada 39 30 11 11 8 1 0 70 19 3283

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 48 27 13 4 4 3 1 79 8 187225
2020 Parks Canada 50 28 12 5 4 2 0 79 8 3274

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 34 33 15 10 7 2 0 68 17 188058
2020 Parks Canada 31 35 16 11 6 1 0 67 17 3291
2019 Public Service 25 35 17 13 9 2 0 61 22 181482
2019 Parks Canada 24 35 18 13 9 1 0 60 22 4392
2018 Public Service 23 35 18 13 10 2 0 59 23 161341
2018 Parks Canada 20 36 18 14 9 2 0 58 23 4317
2017 Public Service 18 37 17 14 11 2 0 56 26 174038
2017 Parks Canada 19 38 16 15 9 2 0 59 24 4105

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 39 39 10 8 3 0 0 78 12 188293
2020 Parks Canada 28 43 12 14 3 0 0 71 17 3290

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 38 37 12 9 4 1 0 76 13 187495
2020 Parks Canada 28 36 15 14 6 1 0 65 20 3279

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 35 37 17 6 3 1 1 74 9 186885
2020 Parks Canada 30 41 16 9 3 1 0 71 12 3273

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 45 34 12 4 2 1 1 81 7 187583
2020 Parks Canada 41 37 12 5 2 1 1 80 8 3282

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 65 18 6 1 1 7 3 92 2 187791
2020 Parks Canada 58 18 9 1 1 10 4 87 3 3288

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 50 33 9 5 2 2 0 84 7 187455
2020 Parks Canada 46 36 9 5 2 1 0 83 8 3272

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 50 29 9 7 5 1 0 80 12 187389
2020 Parks Canada 54 28 8 6 4 0 0 82 10 3268

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 52 28 9 6 4 1 0 81 10 187701
2020 Parks Canada 49 31 9 6 4 0 0 81 10 3275

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 23 47 13 12 3 1 1 71 15 44705
2020 Parks Canada 19 48 13 15 4 1 0 67 19 1239
2019 Public Service 21 45 14 12 4 2 2 68 17 41266
2019 Parks Canada 17 44 17 15 6 1 1 62 21 1244

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 89 11 44722
2020 Parks Canada 78 22 1238

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 20 35 18 18 8 0 0 56 26 41680
2020 Parks Canada 13 32 20 26 9 0 0 45 35 1041
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 9 91 187153
2020 Parks Canada 6 94 3272

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 13 87 187417
2020 Parks Canada 8 92 3276
2019 Public Service 16 84 181509
2019 Parks Canada 12 88 4393
2017 Public Service 17 83 173939
2017 Parks Canada 13 87 4092
2014 Public Service 15 85 180286
2014 Parks Canada 12 88 3363

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 50 50 24105
2020 Parks Canada 39 61 271

Question 90. Were any workplace accommodation measures implemented?

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 79 21 24104
2020 Parks Canada 74 26 271
2019 Public Service 81 19 29087
2019 Parks Canada 77 23 500
2017 Public Service 78 22 29537
2017 Parks Canada 72 28 513
2014 Public Service 78 22 27355
2014 Parks Canada 78 22 387

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 48 33 8 7 3 0 0 82 10 19149
2020 Parks Canada 49 32 9 6 4 1 0 81 10 202
2019 Public Service 48 32 6 9 4 0 0 80 13 23401
2019 Parks Canada 46 37 7 6 2 1 2 85 8 380
2017 Public Service 46 35 6 8 4 1 1 82 12 23169
2017 Parks Canada 46 37 6 6 3 0 2 84 9 374
2014 Public Service 50 32 6 7 4 0 0 83 11 21409
2014 Parks Canada 50 38 5 5 1 1 0 88 7 299

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 48 30 9 5 3 2 3 82 8 187986
2020 Parks Canada 45 33 9 5 2 3 3 83 7 3282
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Organization Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 29 50 20 1 63 37 188516
2020 Parks Canada 41 41 18 1 50 50 3293

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 37 63 53712
2020 Parks Canada 31 69 1320

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 11 20 17 20 26 1 4 34 49 53684
2020 Parks Canada 8 18 17 24 30 1 2 27 56 1323

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 7 16 15 21 36 1 3 24 60 53711
2020 Parks Canada 5 13 17 24 39 1 2 18 65 1324

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 45 18 12 7 6 2 10 71 15 188101
2020 Parks Canada 43 20 13 8 7 1 8 70 16 3278
2019 Public Service 42 18 14 9 10 1 7 65 20 179367
2019 Parks Canada 38 19 15 8 10 2 7 63 20 4347
2018 Public Service 42 16 13 9 11 1 8 63 22 161026
2018 Parks Canada 37 19 16 9 10 1 8 61 21 4300
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