2020 Public Service Employee Survey Results for District Office and Halifax Stanfield International Airport

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 37 45 4 10 3 0 0 83 13 188350
2020 Canada Border Services Agency 29 46 6 14 5 0 0 75 19 7894
2020 Regions 21 47 7 17 8 0 0 68 25 3877
2020 Atlantic Region 24 51 4 15 7 0 0 75 21 266
2020 Nova Scotia, Newfoundland and Labrador District 19 48 4 15 14 0 0 67 29 74
2020 District Office and Halifax Stanfield International Airport 32 58 5 5 0 0 0 90 5 22

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 76 17 3 2 1 0 1 94 3 187710
2020 Canada Border Services Agency 73 19 4 2 2 0 1 92 4 7871
2020 Regions 71 20 4 2 2 0 1 92 4 3859
2020 Atlantic Region 74 15 6 3 2 0 1 89 5 267
2020 Nova Scotia, Newfoundland and Labrador District 66 16 11 3 3 0 1 83 6 74
2020 District Office and Halifax Stanfield International Airport 74 16 10 0 0 0 0 90 0 22

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 39 38 9 10 3 0 0 78 14 188104
2020 Canada Border Services Agency 34 38 9 13 6 0 0 72 19 7870
2020 Regions 27 39 9 15 9 0 0 66 25 3863
2020 Atlantic Region 29 36 9 15 10 0 0 66 25 267
2020 Nova Scotia, Newfoundland and Labrador District 26 33 4 15 22 0 0 59 37 75
2020 District Office and Halifax Stanfield International Airport 55 31 5 5 5 0 0 85 10 22

Question 4. I get the training I need to do my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 33 39 12 11 4 0 1 73 15 187496
2020 Canada Border Services Agency 24 37 13 18 8 0 0 61 26 7848
2020 Regions 16 36 14 22 11 0 0 53 33 3856
2020 Atlantic Region 20 41 10 17 11 0 0 61 28 266
2020 Nova Scotia, Newfoundland and Labrador District 15 43 7 20 15 0 0 58 35 74
2020 District Office and Halifax Stanfield International Airport 20 45 5 21 10 0 0 64 31 22

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 45 36 9 7 3 0 0 81 10 186897
2020 Canada Border Services Agency 37 35 11 11 6 0 0 73 17 7829
2020 Regions 28 37 11 15 9 0 0 65 24 3846
2020 Atlantic Region 31 39 10 12 7 0 1 70 19 264
2020 Nova Scotia, Newfoundland and Labrador District 31 34 11 20 4 0 0 65 24 75
2020 District Office and Halifax Stanfield International Airport 47 24 15 15 0 0 0 71 15 22

Question 6. I have support at work to balance my work and personal life.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 45 31 10 8 5 0 0 77 13 187730
2020 Canada Border Services Agency 37 30 12 11 10 0 0 67 21 7862
2020 Regions 27 30 14 14 15 0 0 58 28 3861
2020 Atlantic Region 31 33 8 12 15 0 0 64 28 266
2020 Nova Scotia, Newfoundland and Labrador District 15 33 9 19 22 0 1 49 42 74
2020 District Office and Halifax Stanfield International Airport 25 37 18 15 5 0 0 62 20 22

Question 7. I get a sense of satisfaction from my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 40 38 11 7 4 0 0 78 11 188177
2020 Canada Border Services Agency 33 37 13 10 7 0 0 70 17 7881
2020 Regions 28 36 15 11 10 0 0 64 21 3872
2020 Atlantic Region 31 37 11 9 11 0 0 69 20 268
2020 Nova Scotia, Newfoundland and Labrador District 23 33 14 12 19 0 0 55 31 75
2020 District Office and Halifax Stanfield International Airport 37 24 25 15 0 0 0 61 15 22

Question 8. I receive meaningful recognition for work well done.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 33 36 14 10 7 0 0 69 17 188210
2020 Canada Border Services Agency 26 32 14 14 13 0 0 59 27 7875
2020 Regions 17 31 16 17 18 0 0 48 35 3866
2020 Atlantic Region 19 33 16 11 21 0 0 52 32 267
2020 Nova Scotia, Newfoundland and Labrador District 8 21 21 15 34 0 0 29 50 74
2020 District Office and Halifax Stanfield International Airport 16 37 21 22 5 0 0 52 27 21

Question 9. I have clear work objectives.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 35 41 11 9 3 0 0 76 13 187222
2020 Canada Border Services Agency 28 39 14 12 6 0 0 68 18 7819
2020 Regions 23 38 16 14 9 0 0 61 22 3835
2020 Atlantic Region 24 39 14 14 8 0 0 63 22 266
2020 Nova Scotia, Newfoundland and Labrador District 16 34 17 20 14 0 0 49 34 74
2020 District Office and Halifax Stanfield International Airport 28 48 15 8 0 0 0 76 8 21

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 48 36 8 4 2 0 0 85 7 187373
2020 Canada Border Services Agency 38 37 12 8 5 0 0 75 13 7846
2020 Regions 29 38 15 10 7 0 0 67 18 3851
2020 Atlantic Region 32 38 10 13 7 1 0 70 20 262
2020 Nova Scotia, Newfoundland and Labrador District 32 30 7 17 13 1 0 63 30 72
2020 District Office and Halifax Stanfield International Airport 49 35 5 10 0 0 0 85 10 21

Question 11. Overall, I feel valued at work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 36 36 13 9 6 0 0 71 16 187805
2020 Canada Border Services Agency 27 33 14 13 13 0 0 59 26 7858
2020 Regions 17 31 17 16 19 0 0 49 35 3853
2020 Atlantic Region 19 32 19 12 19 0 0 50 31 263
2020 Nova Scotia, Newfoundland and Labrador District 8 25 15 17 34 0 0 33 51 71
2020 District Office and Halifax Stanfield International Airport 25 24 25 27 0 0 0 49 27 20

Question 12. I am proud of the work that I do.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 54 32 9 3 2 0 0 86 5 186823
2020 Canada Border Services Agency 49 32 10 4 3 0 0 82 8 7820
2020 Regions 45 33 11 5 5 0 0 79 10 3833
2020 Atlantic Region 45 34 10 5 6 0 0 79 11 267
2020 Nova Scotia, Newfoundland and Labrador District 45 32 11 4 8 0 0 77 12 74
2020 District Office and Halifax Stanfield International Airport 54 36 10 0 0 0 0 90 0 21

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 34 37 13 10 6 0 0 71 16 187289
2020 Canada Border Services Agency 27 34 14 13 11 0 0 62 24 7837
2020 Regions 18 33 16 16 17 0 0 51 33 3839
2020 Atlantic Region 21 32 14 15 18 0 0 53 33 266
2020 Nova Scotia, Newfoundland and Labrador District 13 24 18 18 28 0 0 37 46 73
2020 District Office and Halifax Stanfield International Airport 32 26 19 24 0 0 0 58 24 21

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 37 33 15 8 6 0 0 71 14 187895
2020 Canada Border Services Agency 31 31 16 11 11 0 0 62 22 7865
2020 Regions 21 30 19 14 16 0 0 51 30 3858
2020 Atlantic Region 26 32 14 12 16 0 0 58 28 266
2020 Nova Scotia, Newfoundland and Labrador District 13 31 14 20 22 0 0 44 42 73
2020 District Office and Halifax Stanfield International Airport 42 26 22 10 0 0 0 68 10 21

Question 15. I have support at work to provide a high level of service.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 36 39 12 8 4 0 0 75 12 186744
2020 Canada Border Services Agency 28 38 16 11 7 0 0 67 18 7779
2020 Regions 20 38 18 13 9 0 0 59 23 3818
2020 Atlantic Region 26 36 14 13 10 0 0 63 24 263
2020 Nova Scotia, Newfoundland and Labrador District 19 31 12 18 19 0 0 50 37 74
2020 District Office and Halifax Stanfield International Airport 34 45 10 10 0 0 0 79 10 21

Question 16. Overall, I like my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 46 36 10 5 2 0 0 83 8 188122
2020 Canada Border Services Agency 40 37 12 7 4 0 0 77 11 7878
2020 Regions 36 37 14 8 5 0 0 73 13 3867
2020 Atlantic Region 41 34 14 4 6 0 0 75 11 265
2020 Nova Scotia, Newfoundland and Labrador District 36 26 19 7 12 0 0 62 19 74
2020 District Office and Halifax Stanfield International Airport 45 37 18 0 0 0 0 82 0 22

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Organization Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 37 32 16 8 5 0 1 70 13 187208
2020 Canada Border Services Agency 40 33 15 6 4 0 1 74 11 7826
2020 Regions 42 34 14 5 3 0 1 77 9 3844
2020 Atlantic Region 48 31 14 3 3 0 0 80 6 264
2020 Nova Scotia, Newfoundland and Labrador District 46 33 13 4 4 0 0 79 8 75
2020 District Office and Halifax Stanfield International Airport 48 39 7 0 5 0 0 88 5 22

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 10 24 35 20 9 1 1 30 34 188088
2020 Canada Border Services Agency 15 26 33 17 7 1 1 25 42 7885
2020 Regions 18 28 31 15 6 1 1 22 46 3873
2020 Atlantic Region 14 27 38 15 6 1 0 21 41 267
2020 Nova Scotia, Newfoundland and Labrador District 10 33 42 12 1 1 0 14 44 75
2020 District Office and Halifax Stanfield International Airport 0 37 58 5 0 0 0 5 37 22

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 8 15 26 29 19 2 2 50 23 187380
2020 Canada Border Services Agency 16 21 27 21 12 1 1 35 38 7850
2020 Regions 21 24 27 18 9 1 1 27 45 3856
2020 Atlantic Region 22 24 28 17 8 1 0 26 46 266
2020 Nova Scotia, Newfoundland and Labrador District 31 27 28 11 3 0 0 14 58 74
2020 District Office and Halifax Stanfield International Airport 23 23 40 10 5 0 0 15 45 22

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 13 21 31 20 11 2 2 32 36 187586
2020 Canada Border Services Agency 20 24 29 16 8 1 2 25 45 7845
2020 Regions 22 24 28 15 7 1 3 23 48 3847
2020 Atlantic Region 20 24 29 19 4 3 2 24 46 265
2020 Nova Scotia, Newfoundland and Labrador District 20 23 28 22 1 4 1 25 46 75
2020 District Office and Halifax Stanfield International Airport 5 28 32 31 0 5 0 32 34 22

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 7 14 30 29 17 1 2 48 21 187162
2020 Canada Border Services Agency 9 13 29 30 16 1 3 47 23 7857
2020 Regions 7 10 28 33 17 1 4 52 18 3853
2020 Atlantic Region 4 7 26 43 17 0 2 61 12 267
2020 Nova Scotia, Newfoundland and Labrador District 5 10 23 44 15 1 1 61 16 75
2020 District Office and Halifax Stanfield International Airport 0 10 23 52 10 5 0 65 11 22

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 12 19 27 23 15 1 2 40 32 187650
2020 Canada Border Services Agency 18 21 28 19 12 1 2 32 40 7869
2020 Regions 21 22 28 17 10 1 1 27 44 3863
2020 Atlantic Region 15 21 34 18 11 1 2 30 36 267
2020 Nova Scotia, Newfoundland and Labrador District 15 16 40 17 8 1 3 26 32 75
2020 District Office and Halifax Stanfield International Airport 10 2 50 18 15 0 5 34 13 22

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 8 14 24 27 19 4 3 50 24 187087
2020 Canada Border Services Agency 12 16 27 25 15 3 2 43 29 7837
2020 Regions 14 17 27 24 13 2 2 39 33 3846
2020 Atlantic Region 13 16 29 27 14 1 1 42 29 266
2020 Nova Scotia, Newfoundland and Labrador District 16 24 29 16 12 0 3 29 41 75
2020 District Office and Halifax Stanfield International Airport 8 28 28 27 5 0 5 33 37 22

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 12 20 32 20 12 2 2 33 34 187395
2020 Canada Border Services Agency 19 23 29 17 9 2 2 26 44 7848
2020 Regions 23 25 27 14 7 2 2 22 50 3853
2020 Atlantic Region 20 22 29 21 6 1 2 27 43 264
2020 Nova Scotia, Newfoundland and Labrador District 24 22 23 21 4 1 4 27 48 73
2020 District Office and Halifax Stanfield International Airport 15 29 30 26 0 0 0 26 44 21

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 7 17 36 26 12 1 1 39 25 187956
2020 Canada Border Services Agency 14 21 34 21 9 0 1 30 36 7881
2020 Regions 19 24 32 17 7 0 1 24 44 3868
2020 Atlantic Region 15 25 35 18 6 0 0 24 40 267
2020 Nova Scotia, Newfoundland and Labrador District 19 27 30 20 3 0 1 23 46 75
2020 District Office and Halifax Stanfield International Airport 15 7 41 37 0 0 0 37 22 22
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 28 30 17 8 6 6 4 65 16 187998
2020 Canada Border Services Agency 23 28 18 12 11 5 3 55 25 7874
2020 Regions 15 28 19 16 16 4 2 46 34 3870
2020 Atlantic Region 15 32 13 15 20 4 2 50 37 268
2020 Nova Scotia, Newfoundland and Labrador District 8 31 10 8 39 1 1 41 48 75
2020 District Office and Halifax Stanfield International Airport 15 39 18 5 18 5 0 58 24 22

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 49 28 9 8 5 1 0 78 13 187747
2020 Canada Border Services Agency 39 28 10 12 10 1 0 68 22 7845
2020 Regions 28 30 11 15 14 1 0 59 30 3847
2020 Atlantic Region 28 31 8 14 18 1 0 60 32 267
2020 Nova Scotia, Newfoundland and Labrador District 17 28 8 15 33 0 0 44 48 74
2020 District Office and Halifax Stanfield International Airport 30 29 3 23 15 0 0 60 37 22

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 54 30 7 5 3 0 0 85 8 187251
2020 Canada Border Services Agency 44 33 9 9 5 0 0 77 14 7845
2020 Regions 31 38 11 12 7 0 0 70 19 3849
2020 Atlantic Region 33 39 11 8 9 0 0 72 17 265
2020 Nova Scotia, Newfoundland and Labrador District 24 34 18 8 15 0 0 58 24 73
2020 District Office and Halifax Stanfield International Airport 33 42 15 5 5 0 0 75 10 21

Question 22. The people I work with value my ideas and opinions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 45 35 11 5 2 1 0 82 7 186700
2020 Canada Border Services Agency 37 37 14 7 4 1 0 75 11 7811
2020 Regions 27 40 17 8 6 1 1 68 15 3831
2020 Atlantic Region 28 39 16 7 8 2 1 68 16 264
2020 Nova Scotia, Newfoundland and Labrador District 21 34 12 15 14 1 3 57 30 75
2020 District Office and Halifax Stanfield International Airport 30 44 5 21 0 0 0 74 21 22

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 48 24 11 4 4 6 3 79 9 188004
2020 Canada Border Services Agency 44 26 12 5 6 4 2 75 12 7871
2020 Regions 37 28 14 7 8 4 2 69 16 3864
2020 Atlantic Region 46 27 7 7 8 3 2 77 15 267
2020 Nova Scotia, Newfoundland and Labrador District 36 31 7 10 14 1 1 69 24 74
2020 District Office and Halifax Stanfield International Airport 38 42 15 5 0 0 0 80 5 22
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 48 25 14 4 3 1 4 78 8 187985
2020 Canada Border Services Agency 42 25 16 6 5 1 4 71 12 7870
2020 Regions 33 27 19 7 8 1 5 64 16 3864
2020 Atlantic Region 33 26 18 7 13 0 3 61 21 267
2020 Nova Scotia, Newfoundland and Labrador District 23 15 23 10 26 0 3 39 38 74
2020 District Office and Halifax Stanfield International Airport 23 22 32 13 5 0 5 47 19 22

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 46 30 11 7 5 1 1 77 12 187915
2020 Canada Border Services Agency 39 29 12 10 8 1 0 69 18 7869
2020 Regions 32 31 14 11 11 1 0 63 23 3864
2020 Atlantic Region 32 31 13 7 17 1 0 64 24 267
2020 Nova Scotia, Newfoundland and Labrador District 20 29 8 12 30 0 0 49 42 75
2020 District Office and Halifax Stanfield International Airport 23 56 6 5 10 0 0 79 15 22

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 51 24 13 5 4 2 2 77 10 187690
2020 Canada Border Services Agency 43 24 15 7 9 2 2 69 16 7861
2020 Regions 35 25 17 9 12 2 1 62 21 3853
2020 Atlantic Region 38 23 11 6 19 2 1 63 26 265
2020 Nova Scotia, Newfoundland and Labrador District 22 18 11 12 34 1 1 42 47 73
2020 District Office and Halifax Stanfield International Airport 29 31 15 8 15 0 0 61 24 21

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 49 30 10 6 4 1 1 80 10 188026
2020 Canada Border Services Agency 42 30 11 8 7 1 1 73 15 7870
2020 Regions 34 32 13 10 9 1 1 67 20 3866
2020 Atlantic Region 34 32 12 8 14 0 0 66 22 267
2020 Nova Scotia, Newfoundland and Labrador District 21 30 10 16 23 0 0 51 39 75
2020 District Office and Halifax Stanfield International Airport 30 39 13 18 0 0 0 69 18 22

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 39 61 188363
2020 Canada Border Services Agency 35 65 7892
2020 Regions 32 68 3873
2020 Atlantic Region 24 76 268
2020 Nova Scotia, Newfoundland and Labrador District 23 77 75
2020 District Office and Halifax Stanfield International Airport 18 82 22

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 52 17 9 3 3 5 12 83 7 188232
2020 Canada Border Services Agency 43 18 10 5 6 5 13 74 13 7873
2020 Regions 32 18 13 7 10 5 16 63 21 3866
2020 Atlantic Region 32 19 11 7 8 4 18 66 19 268
2020 Nova Scotia, Newfoundland and Labrador District 11 25 10 15 14 5 19 48 38 75
2020 District Office and Halifax Stanfield International Airport 16 32 8 15 5 10 15 63 26 22

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 56 25 9 5 4 0 0 82 9 188350
2020 Canada Border Services Agency 48 26 10 7 7 0 1 75 15 7884
2020 Regions 39 27 13 9 10 0 1 67 19 3864
2020 Atlantic Region 40 26 11 9 14 0 0 66 24 266
2020 Nova Scotia, Newfoundland and Labrador District 24 26 12 12 25 0 0 50 37 74
2020 District Office and Halifax Stanfield International Airport 41 30 15 15 0 0 0 71 15 22
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 39 29 13 7 5 7 0 73 13 188297
2020 Canada Border Services Agency 27 26 16 11 13 7 0 57 26 7885
2020 Regions 19 25 17 13 19 6 0 47 35 3873
2020 Atlantic Region 19 21 20 17 18 4 0 42 37 268
2020 Nova Scotia, Newfoundland and Labrador District 12 16 14 29 24 5 0 29 56 75
2020 District Office and Halifax Stanfield International Airport 23 23 20 25 10 0 0 46 35 22

Question 32. I have confidence in the senior management of my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 35 31 14 9 7 2 0 68 17 187817
2020 Canada Border Services Agency 23 27 16 15 17 2 0 51 32 7868
2020 Regions 15 23 17 18 25 1 0 39 44 3865
2020 Atlantic Region 17 24 16 19 23 1 0 41 42 267
2020 Nova Scotia, Newfoundland and Labrador District 10 13 16 25 34 1 0 24 60 74
2020 District Office and Halifax Stanfield International Airport 16 29 29 10 15 0 0 45 26 21

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 26 31 17 12 8 5 0 60 21 187771
2020 Canada Border Services Agency 16 25 18 18 19 4 0 43 38 7858
2020 Regions 11 21 17 21 27 3 0 33 49 3857
2020 Atlantic Region 15 21 15 21 24 4 0 38 47 267
2020 Nova Scotia, Newfoundland and Labrador District 12 13 13 26 33 3 0 25 61 74
2020 District Office and Halifax Stanfield International Airport 24 16 19 21 21 0 0 40 41 21

Question 34. Essential information flows effectively from senior management to staff.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 25 34 15 14 9 2 0 61 24 188175
2020 Canada Border Services Agency 17 28 16 18 19 2 0 45 38 7878
2020 Regions 11 25 16 20 26 2 0 36 47 3867
2020 Atlantic Region 9 24 18 20 26 3 0 34 47 268
2020 Nova Scotia, Newfoundland and Labrador District 3 21 14 27 32 3 0 25 61 75
2020 District Office and Halifax Stanfield International Airport 5 28 20 34 13 0 0 33 47 22

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 41 21 12 5 5 12 4 74 12 188232
2020 Canada Border Services Agency 36 20 12 6 7 14 4 69 16 7877
2020 Regions 28 16 11 8 11 20 7 60 26 3865
2020 Atlantic Region 43 22 11 4 6 13 2 76 11 265
2020 Nova Scotia, Newfoundland and Labrador District 28 25 10 4 14 15 4 66 22 74
2020 District Office and Halifax Stanfield International Airport 26 40 10 10 10 0 5 69 21 22
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 31 42 15 8 3 1 0 74 11 188081
2020 Canada Border Services Agency 21 39 18 12 8 1 0 61 20 7872
2020 Regions 14 36 21 16 11 1 0 51 27 3865
2020 Atlantic Region 13 44 19 13 11 0 0 56 25 267
2020 Nova Scotia, Newfoundland and Labrador District 8 41 19 18 15 0 0 49 33 75
2020 District Office and Halifax Stanfield International Airport 12 40 28 15 5 0 0 53 20 22

Question 37. I feel that change is managed well in my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 21 36 19 15 7 2 0 59 22 187137
2020 Canada Border Services Agency 13 28 20 23 15 2 0 42 38 7828
2020 Regions 9 24 20 27 19 1 0 33 47 3843
2020 Atlantic Region 9 26 19 29 17 0 0 34 47 266
2020 Nova Scotia, Newfoundland and Labrador District 3 24 15 37 20 1 0 28 57 75
2020 District Office and Halifax Stanfield International Airport 7 33 28 25 8 0 0 40 32 22

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 35 36 13 8 5 3 1 73 13 187863
2020 Canada Border Services Agency 27 36 15 11 8 2 1 65 19 7869
2020 Regions 22 36 16 13 11 2 1 60 24 3864
2020 Atlantic Region 23 38 12 13 14 1 0 61 27 267
2020 Nova Scotia, Newfoundland and Labrador District 12 39 10 20 19 0 0 50 39 75
2020 District Office and Halifax Stanfield International Airport 27 36 18 15 5 0 0 63 20 22

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 37 36 16 6 4 2 0 74 10 187519
2020 Canada Border Services Agency 24 35 20 11 9 1 0 60 20 7855
2020 Regions 18 32 21 14 13 1 0 51 27 3852
2020 Atlantic Region 21 36 17 12 14 0 0 57 26 266
2020 Nova Scotia, Newfoundland and Labrador District 12 36 16 15 22 0 0 47 37 75
2020 District Office and Halifax Stanfield International Airport 27 35 23 5 10 0 0 63 15 22

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 24 25 18 12 10 9 2 55 25 187781
2020 Canada Border Services Agency 18 23 17 16 19 7 2 44 38 7866
2020 Regions 14 22 16 18 24 4 1 39 45 3858
2020 Atlantic Region 17 19 14 19 26 4 1 39 47 265
2020 Nova Scotia, Newfoundland and Labrador District 10 10 15 20 38 6 1 22 62 74
2020 District Office and Halifax Stanfield International Airport 15 23 10 33 13 5 0 41 49 21

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 27 33 17 12 8 3 0 61 21 187687
2020 Canada Border Services Agency 18 27 18 17 17 2 0 46 35 7866
2020 Regions 12 24 19 19 24 2 0 37 43 3861
2020 Atlantic Region 14 27 15 19 23 1 0 42 43 266
2020 Nova Scotia, Newfoundland and Labrador District 8 16 16 25 34 1 0 24 60 75
2020 District Office and Halifax Stanfield International Airport 7 28 10 40 15 0 0 35 55 22

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 24 28 15 14 14 3 2 55 29 188227
2020 Canada Border Services Agency 17 25 15 17 22 2 2 44 40 7880
2020 Regions 12 23 16 18 28 2 2 36 48 3862
2020 Atlantic Region 15 22 16 15 31 0 2 37 46 265
2020 Nova Scotia, Newfoundland and Labrador District 8 18 17 13 44 0 0 25 58 73
2020 District Office and Halifax Stanfield International Airport 13 18 20 28 23 0 0 30 50 22

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 51 23 13 6 4 1 4 77 10 188359
2020 Canada Border Services Agency 45 23 15 7 6 1 4 71 14 7892
2020 Regions 39 24 16 9 8 1 4 66 17 3874
2020 Atlantic Region 40 27 15 9 7 0 4 69 16 267
2020 Nova Scotia, Newfoundland and Labrador District 30 31 15 11 10 0 3 63 21 75
2020 District Office and Halifax Stanfield International Airport 30 44 21 5 0 0 0 74 5 22

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 47 24 14 6 4 1 3 74 11 188093
2020 Canada Border Services Agency 36 23 18 10 8 1 3 62 19 7882
2020 Regions 28 23 20 13 11 1 3 53 25 3867
2020 Atlantic Region 33 22 19 13 10 0 2 57 24 265
2020 Nova Scotia, Newfoundland and Labrador District 26 25 15 18 15 0 1 51 33 73
2020 District Office and Halifax Stanfield International Airport 37 18 25 18 3 0 0 55 21 22

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 74 9 5 2 3 3 4 89 5 187576
2020 Canada Border Services Agency 67 11 6 4 5 3 4 84 9 7857
2020 Regions 61 13 8 5 6 3 4 79 12 3857
2020 Atlantic Region 59 14 6 6 9 2 4 78 16 267
2020 Nova Scotia, Newfoundland and Labrador District 50 14 7 8 14 3 4 69 23 75
2020 District Office and Halifax Stanfield International Airport 53 23 20 0 0 0 5 79 0 22

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 72 11 5 2 2 2 7 91 4 187772
2020 Canada Border Services Agency 67 11 5 3 4 2 8 86 8 7866
2020 Regions 62 11 6 4 6 2 8 82 11 3857
2020 Atlantic Region 66 11 4 3 6 2 8 86 10 264
2020 Nova Scotia, Newfoundland and Labrador District 61 6 3 10 10 4 7 75 22 73
2020 District Office and Halifax Stanfield International Airport 61 15 5 10 0 5 5 84 11 22

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 24 41 18 9 4 4 0 68 14 187878
2020 Canada Border Services Agency 17 38 19 14 9 3 0 57 23 7873
2020 Regions 12 34 20 18 12 3 0 48 31 3866
2020 Atlantic Region 15 36 17 17 15 0 0 51 32 267
2020 Nova Scotia, Newfoundland and Labrador District 1 36 17 20 24 0 0 38 45 75
2020 District Office and Halifax Stanfield International Airport 5 38 37 20 0 0 0 43 20 22

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 38 37 13 7 3 2 0 77 10 187243
2020 Canada Border Services Agency 27 35 16 12 8 2 0 63 20 7831
2020 Regions 20 34 19 15 11 2 0 55 26 3843
2020 Atlantic Region 23 35 17 12 13 1 0 58 25 267
2020 Nova Scotia, Newfoundland and Labrador District 9 32 18 21 20 0 0 41 42 75
2020 District Office and Halifax Stanfield International Airport 17 31 25 28 0 0 0 48 28 22

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 41 34 13 5 3 4 1 78 8 187651
2020 Canada Border Services Agency 31 34 18 7 5 4 1 67 14 7860
2020 Regions 25 33 20 9 8 4 1 61 18 3856
2020 Atlantic Region 25 35 22 9 5 5 0 63 15 265
2020 Nova Scotia, Newfoundland and Labrador District 15 42 22 10 7 4 0 60 17 74
2020 District Office and Halifax Stanfield International Airport 25 45 20 10 0 0 0 71 10 22

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 38 32 16 5 3 6 1 75 8 188080
2020 Canada Border Services Agency 30 33 19 7 5 5 1 67 13 7878
2020 Regions 26 34 21 8 7 4 1 63 16 3867
2020 Atlantic Region 27 39 19 7 4 4 0 69 12 264
2020 Nova Scotia, Newfoundland and Labrador District 19 49 15 8 4 3 1 71 13 74
2020 District Office and Halifax Stanfield International Airport 43 32 20 5 0 0 0 75 5 22

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 44 30 11 5 4 4 2 79 10 187541
2020 Canada Border Services Agency 37 31 13 7 7 3 2 72 15 7859
2020 Regions 32 31 15 8 9 3 2 66 18 3853
2020 Atlantic Region 36 31 13 8 8 2 1 70 17 263
2020 Nova Scotia, Newfoundland and Labrador District 22 38 14 13 13 0 0 60 26 72
2020 District Office and Halifax Stanfield International Airport 40 39 10 10 0 0 0 79 10 21

Question 49. Overall, my department or agency treats me with respect.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 53 31 8 4 3 0 0 85 7 187707
2020 Canada Border Services Agency 39 33 12 9 7 0 0 72 16 7855
2020 Regions 30 34 14 11 10 0 0 64 22 3852
2020 Atlantic Region 34 32 11 10 13 0 0 66 23 263
2020 Nova Scotia, Newfoundland and Labrador District 23 31 11 12 22 0 1 54 35 74
2020 District Office and Halifax Stanfield International Airport 34 37 24 5 0 0 0 71 5 21

Question 50. I would recommend my department or agency as a great place to work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 44 31 13 7 5 0 0 75 12 187475
2020 Canada Border Services Agency 27 30 18 13 11 0 0 57 25 7852
2020 Regions 22 29 19 15 15 0 0 51 30 3849
2020 Atlantic Region 26 29 15 13 17 0 0 56 30 265
2020 Nova Scotia, Newfoundland and Labrador District 20 23 19 12 26 0 0 43 38 74
2020 District Office and Halifax Stanfield International Airport 24 24 34 13 5 0 0 47 19 21

Question 51. I am satisfied with my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 42 33 13 7 5 0 0 75 12 186722
2020 Canada Border Services Agency 26 32 16 14 11 0 0 59 25 7807
2020 Regions 19 31 18 17 15 0 0 50 32 3824
2020 Atlantic Region 25 30 17 13 14 0 0 55 27 263
2020 Nova Scotia, Newfoundland and Labrador District 19 23 24 12 22 0 0 42 34 74
2020 District Office and Halifax Stanfield International Airport 24 24 42 5 5 0 0 47 10 21

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 39 25 17 9 6 3 1 66 16 187915
2020 Canada Border Services Agency 28 24 18 14 12 3 0 55 27 7868
2020 Regions 23 24 18 16 16 3 0 49 33 3858
2020 Atlantic Region 28 17 19 16 17 3 0 47 34 265
2020 Nova Scotia, Newfoundland and Labrador District 22 17 14 20 26 1 0 39 47 74
2020 District Office and Halifax Stanfield International Airport 29 27 15 19 10 0 0 56 29 21
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Organization Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Public Service 24 41 35 188494
2020 Canada Border Services Agency 26 38 36 7899
2020 Regions 24 40 36 3875
2020 Atlantic Region 23 39 38 266
2020 Nova Scotia, Newfoundland and Labrador District 25 35 40 75
2020 District Office and Halifax Stanfield International Airport 25 34 40 22

Question 54. Please indicate your reason for leaving.
Survey year Organization To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Public Service 17 38 28 4 6 6 45796
2020 Canada Border Services Agency 19 36 29 5 5 6 2063
2020 Regions 22 35 27 7 4 6 919
2020 Atlantic Region 22 35 25 3 5 10 61
2020 Nova Scotia, Newfoundland and Labrador District 8 37 39 6 0 11 19
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 11 89 188242
2020 Canada Border Services Agency 16 84 7888
2020 Regions 21 79 3871
2020 Atlantic Region 25 75 267
2020 Nova Scotia, Newfoundland and Labrador District 34 66 75
2020 District Office and Halifax Stanfield International Airport 29 71 22

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 48 52 18665
2020 Canada Border Services Agency 53 47 1209
2020 Regions 54 46 800
2020 Atlantic Region 48 52 65
2020 Nova Scotia, Newfoundland and Labrador District 44 56 25

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 62 38 18665
2020 Canada Border Services Agency 66 34 1209
2020 Regions 67 33 800
2020 Atlantic Region 75 25 65
2020 Nova Scotia, Newfoundland and Labrador District 76 24 25

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 8 92 18665
2020 Canada Border Services Agency 10 90 1209
2020 Regions 10 90 800
2020 Atlantic Region 12 88 65
2020 Nova Scotia, Newfoundland and Labrador District 20 80 25

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 5 95 18665
2020 Canada Border Services Agency 5 95 1209
2020 Regions 6 94 800

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 7 93 18665
2020 Canada Border Services Agency 4 96 1209
2020 Regions 5 95 800

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 8 92 18665
2020 Canada Border Services Agency 16 84 1209
2020 Regions 20 80 800
2020 Atlantic Region 19 81 65

Question 56g. From whom did you experience harassment on the job? Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 4 96 18665
2020 Canada Border Services Agency 2 98 1209
2020 Regions 2 98 800
2020 Nova Scotia, Newfoundland and Labrador District 0 100 25

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 39 61 18664
2020 Canada Border Services Agency 41 59 1209
2020 Regions 43 57 800
2020 Atlantic Region 47 53 65
2020 Nova Scotia, Newfoundland and Labrador District 52 48 25

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 41 59 18664
2020 Canada Border Services Agency 37 63 1209
2020 Regions 37 63 800
2020 Atlantic Region 47 53 65
2020 Nova Scotia, Newfoundland and Labrador District 52 48 25

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 47 53 18664
2020 Canada Border Services Agency 52 48 1209
2020 Regions 53 47 800
2020 Atlantic Region 47 53 65
2020 Nova Scotia, Newfoundland and Labrador District 36 64 25

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 43 57 18664
2020 Canada Border Services Agency 43 57 1209
2020 Regions 43 57 800
2020 Atlantic Region 55 45 65
2020 Nova Scotia, Newfoundland and Labrador District 60 40 25

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 33 67 18664
2020 Canada Border Services Agency 33 67 1209
2020 Regions 34 66 800
2020 Atlantic Region 38 62 65
2020 Nova Scotia, Newfoundland and Labrador District 52 48 25

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 54 46 18664
2020 Canada Border Services Agency 56 44 1209
2020 Regions 57 43 800
2020 Atlantic Region 57 43 65
2020 Nova Scotia, Newfoundland and Labrador District 60 40 25

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 38 62 18664
2020 Canada Border Services Agency 41 59 1209
2020 Regions 43 57 800
2020 Atlantic Region 49 51 65
2020 Nova Scotia, Newfoundland and Labrador District 52 48 25

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 2 98 18664
2020 Canada Border Services Agency 2 98 1209
2020 Regions 2 98 800
2020 Atlantic Region 0 100 65
2020 Nova Scotia, Newfoundland and Labrador District 0 100 25

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 8 92 18664
2020 Canada Border Services Agency 10 90 1209
2020 Regions 10 90 800
2020 Atlantic Region 8 92 65

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 13 87 18664
2020 Canada Border Services Agency 14 86 1209
2020 Regions 15 85 800
2020 Atlantic Region 7 93 65

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 52 48 18664
2020 Canada Border Services Agency 56 44 1209
2020 Regions 59 41 800
2020 Atlantic Region 71 29 65
2020 Nova Scotia, Newfoundland and Labrador District 72 28 25

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 25 75 18664
2020 Canada Border Services Agency 29 71 1209
2020 Regions 31 69 800
2020 Atlantic Region 29 71 65
2020 Nova Scotia, Newfoundland and Labrador District 28 72 25

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 16 84 18664
2020 Canada Border Services Agency 17 83 1209
2020 Regions 18 82 800
2020 Atlantic Region 23 77 65
2020 Nova Scotia, Newfoundland and Labrador District 32 68 25

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 51 49 18666
2020 Canada Border Services Agency 47 53 1209
2020 Regions 45 55 800
2020 Atlantic Region 42 58 65
2020 Nova Scotia, Newfoundland and Labrador District 52 48 25

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 27 73 18666
2020 Canada Border Services Agency 26 74 1209
2020 Regions 25 75 800
2020 Atlantic Region 26 74 65
2020 Nova Scotia, Newfoundland and Labrador District 36 64 25

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 9 91 18666
2020 Canada Border Services Agency 5 95 1209
2020 Regions 4 96 800
2020 Nova Scotia, Newfoundland and Labrador District 0 100 25

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 20 80 18666
2020 Canada Border Services Agency 21 79 1209
2020 Regions 23 77 800
2020 Atlantic Region 31 69 65
2020 Nova Scotia, Newfoundland and Labrador District 32 68 25

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 11 89 18666
2020 Canada Border Services Agency 9 91 1209
2020 Regions 9 91 800
2020 Atlantic Region 9 91 65

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 8 92 18666
2020 Canada Border Services Agency 12 88 1209
2020 Regions 12 88 800
2020 Atlantic Region 10 90 65

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 13 87 18666
2020 Canada Border Services Agency 13 87 1209
2020 Regions 13 87 800
2020 Atlantic Region 16 84 65
2020 Nova Scotia, Newfoundland and Labrador District 20 80 25

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 11 89 18666
2020 Canada Border Services Agency 10 90 1209
2020 Regions 10 90 800
2020 Atlantic Region 15 85 65

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 27 73 18666
2020 Canada Border Services Agency 29 71 1209
2020 Regions 30 70 800
2020 Atlantic Region 28 72 65
2020 Nova Scotia, Newfoundland and Labrador District 20 80 25

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 11 89 17329
2020 Canada Border Services Agency 7 93 1072
2020 Regions 7 93 701
2020 Atlantic Region 9 91 58

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 18 82 17329
2020 Canada Border Services Agency 15 85 1072
2020 Regions 14 86 701
2020 Atlantic Region 12 88 58

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 9 91 17329
2020 Canada Border Services Agency 8 92 1072
2020 Regions 8 92 701

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 7 93 17329
2020 Canada Border Services Agency 4 96 1072
2020 Regions 4 96 701

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 10 90 17329
2020 Canada Border Services Agency 7 93 1072
2020 Regions 5 95 701
2020 Atlantic Region 10 90 58

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 8 92 17329
2020 Canada Border Services Agency 6 94 1072
2020 Regions 5 95 701

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 9 91 17329
2020 Canada Border Services Agency 8 92 1072
2020 Regions 6 94 701
2020 Atlantic Region 9 91 58

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 13 87 17329
2020 Canada Border Services Agency 12 88 1072
2020 Regions 11 89 701
2020 Atlantic Region 10 90 58

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 14 86 17329
2020 Canada Border Services Agency 14 86 1072
2020 Regions 13 87 701
2020 Atlantic Region 16 84 58

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 32 68 17329
2020 Canada Border Services Agency 38 62 1072
2020 Regions 38 62 701
2020 Atlantic Region 47 53 58

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 10 90 17329
2020 Canada Border Services Agency 11 89 1072
2020 Regions 10 90 701
2020 Atlantic Region 10 90 58

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 49 51 17329
2020 Canada Border Services Agency 55 45 1072
2020 Regions 57 43 701
2020 Atlantic Region 67 33 58

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 2 98 17329
2020 Canada Border Services Agency 2 98 1072
2020 Regions 1 99 701

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 57 43 17329
2020 Canada Border Services Agency 64 36 1072
2020 Regions 68 32 701
2020 Atlantic Region 64 36 58

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 4 96 17329
2020 Canada Border Services Agency 4 96 1072
2020 Regions 4 96 701

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 14 86 17329
2020 Canada Border Services Agency 13 87 1072
2020 Regions 13 87 701
2020 Atlantic Region 9 91 58

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 20 17 17 7 6 27 7 56 19 188041
2020 Canada Border Services Agency 14 17 19 11 13 20 6 42 33 7880
2020 Regions 11 17 19 14 18 16 4 36 40 3864
2020 Atlantic Region 12 18 21 11 18 17 1 38 36 267
2020 Nova Scotia, Newfoundland and Labrador District 6 14 17 15 29 18 1 25 54 75
2020 District Office and Halifax Stanfield International Airport 7 26 18 15 15 15 5 41 37 22

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 35 29 15 6 5 8 1 71 12 187964
2020 Canada Border Services Agency 23 27 20 11 11 7 1 54 24 7876
2020 Regions 18 26 20 14 15 5 1 47 31 3864
2020 Atlantic Region 18 28 21 12 15 5 0 49 28 266
2020 Nova Scotia, Newfoundland and Labrador District 13 30 23 14 20 0 0 43 34 75
2020 District Office and Halifax Stanfield International Airport 27 31 28 5 10 0 0 58 15 22
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 7 93 188014
2020 Canada Border Services Agency 11 89 7877
2020 Regions 15 85 3861
2020 Atlantic Region 18 82 267
2020 Nova Scotia, Newfoundland and Labrador District 18 82 75
2020 District Office and Halifax Stanfield International Airport 0 100 22

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 36 64 12247
2020 Canada Border Services Agency 38 62 834
2020 Regions 37 63 566
2020 Atlantic Region 28 72 47

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 77 23 12247
2020 Canada Border Services Agency 80 20 834
2020 Regions 81 19 566
2020 Atlantic Region 89 11 47

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 5 95 12247
2020 Canada Border Services Agency 4 96 834
2020 Regions 4 96 566
2020 Nova Scotia, Newfoundland and Labrador District 0 100 13

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 3 97 12247
2020 Canada Border Services Agency 4 96 834
2020 Regions 5 95 566
2020 Nova Scotia, Newfoundland and Labrador District 0 100 13

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 8 92 12247
2020 Canada Border Services Agency 6 94 834
2020 Regions 5 95 566
2020 Nova Scotia, Newfoundland and Labrador District 0 100 13

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 8 92 12247
2020 Canada Border Services Agency 15 85 834
2020 Regions 18 82 566
2020 Atlantic Region 15 85 47

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 9 91 12247
2020 Canada Border Services Agency 8 92 834
2020 Regions 7 93 566
2020 Nova Scotia, Newfoundland and Labrador District 0 100 13

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 28 72 12245
2020 Canada Border Services Agency 28 72 834
2020 Regions 26 74 566
2020 Atlantic Region 10 90 47

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 20 80 12245
2020 Canada Border Services Agency 17 83 834
2020 Regions 16 84 566
2020 Atlantic Region 15 85 47

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 17 83 12245
2020 Canada Border Services Agency 16 84 834
2020 Regions 15 85 566
2020 Atlantic Region 12 88 47

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 6 94 12245
2020 Canada Border Services Agency 8 92 834
2020 Regions 9 91 566
2020 Atlantic Region 0 100 47
2020 Nova Scotia, Newfoundland and Labrador District 0 100 13

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 26 74 12245
2020 Canada Border Services Agency 25 75 834
2020 Regions 25 75 566
2020 Atlantic Region 24 76 47

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 27 73 12245
2020 Canada Border Services Agency 32 68 834
2020 Regions 33 67 566
2020 Atlantic Region 28 72 47
2020 Nova Scotia, Newfoundland and Labrador District 46 54 13

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 4 96 12245
2020 Canada Border Services Agency 5 95 834
2020 Regions 6 94 566
2020 Nova Scotia, Newfoundland and Labrador District 0 100 13

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 2 98 12245
2020 Canada Border Services Agency 2 98 834
2020 Regions 2 98 566
2020 Nova Scotia, Newfoundland and Labrador District 0 100 13

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 8 92 12245
2020 Canada Border Services Agency 12 88 834
2020 Regions 13 87 566
2020 Atlantic Region 11 89 47

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 18 82 12245
2020 Canada Border Services Agency 27 73 834
2020 Regions 28 72 566
2020 Atlantic Region 26 74 47

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 1 99 12245
2020 Canada Border Services Agency 1 99 834
2020 Regions 1 99 566
2020 Atlantic Region 0 100 47
2020 Nova Scotia, Newfoundland and Labrador District 0 100 13

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 16 84 12245
2020 Canada Border Services Agency 19 81 834
2020 Regions 19 81 566
2020 Atlantic Region 19 81 47

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 0 100 12245
2020 Atlantic Region 0 100 47
2020 Nova Scotia, Newfoundland and Labrador District 0 100 13

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 18 82 12245
2020 Canada Border Services Agency 15 85 834
2020 Regions 13 87 566
2020 Atlantic Region 24 76 47

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 30 70 12247
2020 Canada Border Services Agency 27 73 834
2020 Regions 27 73 566
2020 Atlantic Region 21 79 47
2020 Nova Scotia, Newfoundland and Labrador District 38 62 13

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 14 86 12247
2020 Canada Border Services Agency 12 88 834
2020 Regions 11 89 566
2020 Atlantic Region 11 89 47

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 5 95 12247
2020 Canada Border Services Agency 4 96 834
2020 Regions 3 97 566
2020 Atlantic Region 0 100 47
2020 Nova Scotia, Newfoundland and Labrador District 0 100 13

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 17 83 12247
2020 Canada Border Services Agency 18 82 834
2020 Regions 18 82 566
2020 Atlantic Region 13 87 47

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 5 95 12247
2020 Canada Border Services Agency 4 96 834
2020 Regions 4 96 566
2020 Atlantic Region 0 100 47
2020 Nova Scotia, Newfoundland and Labrador District 0 100 13

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 6 94 12247
2020 Canada Border Services Agency 10 90 834
2020 Regions 10 90 566
2020 Atlantic Region 10 90 47

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 9 91 12247
2020 Canada Border Services Agency 9 91 834
2020 Regions 9 91 566

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 9 91 12247
2020 Canada Border Services Agency 8 92 834
2020 Regions 9 91 566

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 48 52 12247
2020 Canada Border Services Agency 50 50 834
2020 Regions 49 51 566
2020 Atlantic Region 56 44 47

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 5 95 11497
2020 Canada Border Services Agency 4 96 750
2020 Regions 5 95 507

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 15 85 11497
2020 Canada Border Services Agency 13 87 750
2020 Regions 13 87 507

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 4 96 11497
2020 Canada Border Services Agency 3 97 750
2020 Regions 4 96 507

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 3 97 11497
2020 Canada Border Services Agency 1 99 750
2020 Regions 2 98 507

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 3 97 11497
2020 Canada Border Services Agency 1 99 750
2020 Regions 1 99 507

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 4 96 11497
2020 Canada Border Services Agency 3 97 750
2020 Regions 2 98 507

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 7 93 11497
2020 Canada Border Services Agency 4 96 750
2020 Regions 2 98 507

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 13 87 11497
2020 Canada Border Services Agency 11 89 750
2020 Regions 10 90 507

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 11 89 11497
2020 Canada Border Services Agency 10 90 750
2020 Regions 10 90 507
2020 Atlantic Region 12 88 42

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 28 72 11497
2020 Canada Border Services Agency 33 67 750
2020 Regions 33 67 507
2020 Atlantic Region 33 67 42

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 9 91 11497
2020 Canada Border Services Agency 11 89 750
2020 Regions 9 91 507

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 46 54 11497
2020 Canada Border Services Agency 51 49 750
2020 Regions 52 48 507
2020 Atlantic Region 52 48 42

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 2 98 11497
2020 Canada Border Services Agency 1 99 750
2020 Regions 1 99 507

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 63 37 11497
2020 Canada Border Services Agency 67 33 750
2020 Regions 67 33 507
2020 Atlantic Region 62 38 42

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 4 96 11497
2020 Canada Border Services Agency 4 96 750
2020 Regions 4 96 507

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 13 87 11497
2020 Canada Border Services Agency 12 88 750
2020 Regions 13 87 507
2020 Atlantic Region 19 81 42

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 22 17 18 4 4 29 6 60 12 187795
2020 Canada Border Services Agency 16 18 23 7 9 23 5 47 22 7878
2020 Regions 13 19 24 9 12 20 4 41 28 3864
2020 Atlantic Region 14 19 26 8 14 18 2 40 27 265
2020 Nova Scotia, Newfoundland and Labrador District 8 18 27 8 20 17 3 32 35 73
2020 District Office and Halifax Stanfield International Airport 7 28 35 5 0 15 10 46 7 22

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 36 30 16 4 3 9 1 73 9 187913
2020 Canada Border Services Agency 24 28 21 8 8 9 1 59 18 7868
2020 Regions 20 28 22 10 11 7 1 52 24 3858
2020 Atlantic Region 20 29 24 8 14 6 0 52 23 264
2020 Nova Scotia, Newfoundland and Labrador District 16 32 27 8 16 1 0 48 25 75
2020 District Office and Halifax Stanfield International Airport 27 31 37 5 0 0 0 58 5 22

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 2 6 21 17 39 12 1 10 66 3416
2020 Canada Border Services Agency 2 5 15 17 48 10 2 9 73 230
2020 Regions 2 7 14 18 48 8 3 10 74 144
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 34 25 18 11 11 0 1 60 22 188246
2020 Canada Border Services Agency 23 21 19 15 20 0 1 45 35 7891
2020 Regions 12 20 22 19 27 0 0 32 46 3873
2020 Atlantic Region 19 23 22 18 18 0 0 42 36 266
2020 Nova Scotia, Newfoundland and Labrador District 10 22 24 19 26 0 0 31 45 75
2020 District Office and Halifax Stanfield International Airport 0 30 32 18 21 0 0 30 39 22

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 33 28 19 10 9 0 1 62 19 187765
2020 Canada Border Services Agency 30 28 21 11 10 0 1 57 21 7875
2020 Regions 27 28 23 11 10 0 0 55 22 3867
2020 Atlantic Region 40 27 18 8 7 0 1 67 15 266
2020 Nova Scotia, Newfoundland and Labrador District 31 30 23 10 3 0 3 63 14 74
2020 District Office and Halifax Stanfield International Airport 31 31 24 13 0 0 0 63 13 21

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 21 27 25 15 11 0 1 48 26 188096
2020 Canada Border Services Agency 23 28 25 14 11 0 1 51 25 7888
2020 Regions 24 29 23 13 10 0 1 53 23 3869
2020 Atlantic Region 33 30 23 10 4 0 0 63 14 265
2020 Nova Scotia, Newfoundland and Labrador District 37 34 21 5 2 0 1 71 7 75
2020 District Office and Halifax Stanfield International Airport 25 43 23 8 2 0 0 67 10 22

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 31 29 20 11 7 0 2 61 18 187628
2020 Canada Border Services Agency 32 29 19 10 7 0 2 63 18 7863
2020 Regions 37 29 17 8 5 0 3 68 14 3851
2020 Atlantic Region 45 29 14 7 3 0 2 76 10 266
2020 Nova Scotia, Newfoundland and Labrador District 50 34 9 4 1 0 1 85 6 75
2020 District Office and Halifax Stanfield International Airport 47 25 23 5 0 0 0 72 5 22

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 27 24 21 14 12 1 1 52 26 187371
2020 Canada Border Services Agency 24 24 20 16 14 0 1 48 31 7857
2020 Regions 23 23 21 16 17 0 1 46 33 3859
2020 Atlantic Region 26 24 20 18 10 0 2 51 29 267
2020 Nova Scotia, Newfoundland and Labrador District 18 24 22 21 10 1 4 44 32 75
2020 District Office and Halifax Stanfield International Airport 15 37 11 27 5 0 5 55 34 22

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 48 23 13 7 5 0 4 74 13 187251
2020 Canada Border Services Agency 49 24 12 6 5 0 3 76 11 7852
2020 Regions 50 25 12 5 4 0 4 78 10 3853
2020 Atlantic Region 46 26 17 4 4 0 3 75 8 265
2020 Nova Scotia, Newfoundland and Labrador District 38 27 21 1 6 0 7 69 8 75
2020 District Office and Halifax Stanfield International Airport 33 37 18 0 7 0 5 74 8 22

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 30 27 21 12 10 0 1 58 21 187793
2020 Canada Border Services Agency 26 26 22 13 13 0 1 52 26 7873
2020 Regions 22 25 23 14 15 0 1 48 29 3859
2020 Atlantic Region 21 25 22 18 14 0 0 46 31 265
2020 Nova Scotia, Newfoundland and Labrador District 14 23 22 19 21 0 0 37 40 74
2020 District Office and Halifax Stanfield International Airport 15 34 16 28 7 0 0 49 35 22

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 33 23 18 10 9 0 6 60 21 187713
2020 Canada Border Services Agency 28 21 18 12 15 0 6 52 29 7864
2020 Regions 23 22 18 14 18 0 5 48 33 3860
2020 Atlantic Region 26 22 23 10 15 0 4 50 26 263
2020 Nova Scotia, Newfoundland and Labrador District 23 19 18 13 23 0 4 44 37 75
2020 District Office and Halifax Stanfield International Airport 20 29 17 16 8 0 10 54 27 22

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 33 33 19 8 5 1 1 68 13 187500
2020 Canada Border Services Agency 28 29 21 11 8 1 1 59 20 7841
2020 Regions 22 28 23 13 12 1 1 51 26 3846
2020 Atlantic Region 27 29 21 13 9 0 1 56 22 265
2020 Nova Scotia, Newfoundland and Labrador District 18 23 24 21 14 0 0 40 36 75
2020 District Office and Halifax Stanfield International Airport 30 27 23 18 3 0 0 57 21 22

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 26 32 22 12 7 1 1 59 19 187397
2020 Canada Border Services Agency 22 28 23 15 11 0 1 51 26 7850
2020 Regions 19 25 24 17 15 0 1 45 31 3856
2020 Atlantic Region 19 30 22 16 12 1 0 49 29 264
2020 Nova Scotia, Newfoundland and Labrador District 11 30 29 18 11 1 0 42 29 74
2020 District Office and Halifax Stanfield International Airport 0 30 60 5 5 0 0 30 10 21

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 33 31 19 10 6 0 1 65 16 187439
2020 Canada Border Services Agency 27 29 21 13 10 0 1 56 23 7848
2020 Regions 22 28 22 14 14 0 1 50 28 3850
2020 Atlantic Region 25 31 16 12 15 0 0 56 27 266
2020 Nova Scotia, Newfoundland and Labrador District 17 26 25 17 15 1 0 43 32 75
2020 District Office and Halifax Stanfield International Airport 20 30 30 16 5 0 0 50 21 22

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 45 26 14 8 6 1 1 72 14 187021
2020 Canada Border Services Agency 36 25 16 11 12 0 1 61 23 7844
2020 Regions 28 25 17 13 16 0 1 53 30 3850
2020 Atlantic Region 32 27 17 10 14 0 0 59 24 263
2020 Nova Scotia, Newfoundland and Labrador District 17 19 28 16 21 0 0 36 37 74
2020 District Office and Halifax Stanfield International Airport 25 18 35 13 10 0 0 43 23 22

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 30 30 21 11 6 0 1 61 17 187621
2020 Canada Border Services Agency 31 30 21 10 7 0 1 61 18 7852
2020 Regions 30 29 21 10 8 0 1 59 19 3854
2020 Atlantic Region 26 34 22 8 9 0 1 61 17 265
2020 Nova Scotia, Newfoundland and Labrador District 20 36 20 8 14 0 1 57 22 75
2020 District Office and Halifax Stanfield International Airport 13 42 29 10 5 0 0 56 15 22

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 28 31 22 12 8 0 1 59 19 187551
2020 Canada Border Services Agency 23 29 22 13 12 0 1 52 26 7850
2020 Regions 18 25 22 16 18 0 1 43 34 3857
2020 Atlantic Region 14 28 26 16 16 0 0 42 32 264
2020 Nova Scotia, Newfoundland and Labrador District 10 29 25 19 17 0 1 39 36 75
2020 District Office and Halifax Stanfield International Airport 0 40 34 18 7 0 0 40 25 22

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 48 28 14 5 3 0 1 77 9 186877
2020 Canada Border Services Agency 45 27 15 7 6 0 1 72 12 7821
2020 Regions 37 29 17 9 8 0 1 67 16 3833
2020 Atlantic Region 44 29 15 5 6 0 1 74 11 268
2020 Nova Scotia, Newfoundland and Labrador District 34 24 16 15 11 0 0 58 26 75
2020 District Office and Halifax Stanfield International Airport 44 27 18 11 0 0 0 71 11 22

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 33 35 20 8 4 0 0 68 13 187065
2020 Canada Border Services Agency 34 32 19 8 6 0 1 66 14 7836
2020 Regions 33 30 19 10 8 0 1 63 17 3836
2020 Atlantic Region 38 32 19 5 5 0 1 71 10 266
2020 Nova Scotia, Newfoundland and Labrador District 27 36 23 5 5 0 3 66 11 75
2020 District Office and Halifax Stanfield International Airport 35 52 8 5 0 0 0 87 5 22

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 68 17 7 2 2 1 4 89 4 186977
2020 Canada Border Services Agency 63 17 8 3 4 1 5 85 7 7834
2020 Regions 59 17 9 4 5 1 5 80 10 3842
2020 Atlantic Region 65 15 6 3 5 0 5 85 9 267
2020 Nova Scotia, Newfoundland and Labrador District 51 21 6 4 11 1 6 77 16 74
2020 District Office and Halifax Stanfield International Airport 56 26 13 0 0 0 5 86 0 21

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 76 10 5 3 3 1 3 89 6 186882
2020 Canada Border Services Agency 67 13 7 5 5 1 2 83 10 7831
2020 Regions 60 16 8 6 7 1 2 77 14 3835
2020 Atlantic Region 58 17 6 6 11 1 2 77 17 263
2020 Nova Scotia, Newfoundland and Labrador District 45 17 4 13 17 1 3 65 31 73
2020 District Office and Halifax Stanfield International Airport 59 15 10 10 5 0 0 74 15 21

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 67 20 7 3 2 0 2 89 4 186557
2020 Canada Border Services Agency 59 23 9 4 3 0 2 84 7 7820
2020 Regions 51 27 11 5 4 0 1 80 9 3830
2020 Atlantic Region 49 28 11 5 5 0 2 78 11 267
2020 Nova Scotia, Newfoundland and Labrador District 42 21 16 10 8 0 3 65 18 75
2020 District Office and Halifax Stanfield International Airport 43 28 10 15 5 0 0 70 20 22

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 66 16 8 4 4 0 1 84 9 186974
2020 Canada Border Services Agency 57 18 9 7 7 0 1 76 14 7842
2020 Regions 49 20 11 8 10 0 1 70 19 3842
2020 Atlantic Region 41 24 12 5 17 0 0 65 23 263
2020 Nova Scotia, Newfoundland and Labrador District 20 22 16 8 34 0 0 42 42 72
2020 District Office and Halifax Stanfield International Airport 16 35 25 19 5 0 0 51 25 20

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 61 11 4 2 1 0 21 91 3 187272
2020 Canada Border Services Agency 58 11 5 2 1 0 23 90 4 7854
2020 Regions 53 10 4 2 2 0 28 88 6 3852
2020 Atlantic Region 53 9 2 2 1 0 33 94 4 268
2020 Nova Scotia, Newfoundland and Labrador District 35 10 3 4 0 0 48 87 8 75
2020 District Office and Halifax Stanfield International Airport 43 8 10 0 0 0 39 84 0 22

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 68 18 7 2 1 0 3 89 4 187971
2020 Canada Border Services Agency 60 21 9 4 2 0 3 84 6 7886
2020 Regions 51 26 12 5 4 0 2 79 9 3868
2020 Atlantic Region 61 26 5 2 3 0 2 90 4 268
2020 Nova Scotia, Newfoundland and Labrador District 60 29 1 0 3 0 7 96 3 75
2020 District Office and Halifax Stanfield International Airport 78 17 0 0 0 0 5 100 0 22

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 68 16 7 4 4 0 2 86 8 188032
2020 Canada Border Services Agency 70 16 6 3 3 0 2 88 6 7881
2020 Regions 68 18 6 2 3 0 2 88 6 3874
2020 Atlantic Region 69 18 6 2 2 0 3 89 4 268
2020 Nova Scotia, Newfoundland and Labrador District 54 27 12 1 1 0 4 84 3 75
2020 District Office and Halifax Stanfield International Airport 61 10 25 0 0 0 5 74 0 22

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 46 30 15 5 3 0 1 77 8 188018
2020 Canada Border Services Agency 44 30 15 5 3 0 1 76 9 7885
2020 Regions 43 31 16 5 4 0 1 76 9 3869
2020 Atlantic Region 41 35 17 2 3 0 1 77 6 267
2020 Nova Scotia, Newfoundland and Labrador District 42 34 19 0 4 0 1 76 4 75
2020 District Office and Halifax Stanfield International Airport 33 47 20 0 0 0 0 80 0 22

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 27 40 22 7 4 0 0 67 11 188168
2020 Canada Border Services Agency 25 38 22 9 6 0 0 63 15 7881
2020 Regions 20 36 24 11 9 0 0 56 20 3864
2020 Atlantic Region 23 44 18 10 4 0 0 68 14 266
2020 Nova Scotia, Newfoundland and Labrador District 16 44 28 8 4 0 0 60 12 74
2020 District Office and Halifax Stanfield International Airport 18 39 43 0 0 0 0 57 0 21

Question 72. Overall, my level of work-related stress is...

Survey year Organization Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 14 33 34 13 5 0 0 48 18 188144
2020 Canada Border Services Agency 13 32 33 15 7 0 0 45 22 7880
2020 Regions 11 30 34 17 8 0 0 41 25 3863
2020 Atlantic Region 10 38 30 14 7 0 0 48 21 265
2020 Nova Scotia, Newfoundland and Labrador District 10 30 25 20 15 0 0 39 35 73
2020 District Office and Halifax Stanfield International Airport 15 42 27 16 0 0 0 57 16 21

Question 73. After my workday, I feel emotionally drained.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 11 20 38 21 9 0 0 31 31 187534
2020 Canada Border Services Agency 13 20 38 21 8 0 0 29 33 7837
2020 Regions 15 21 37 20 7 0 0 27 36 3846
2020 Atlantic Region 18 16 35 23 7 0 0 30 34 267
2020 Nova Scotia, Newfoundland and Labrador District 33 14 24 21 7 0 1 28 48 75
2020 District Office and Halifax Stanfield International Airport 15 13 47 20 0 0 5 21 29 22

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 40 39 11 5 3 1 0 81 8 187949
2020 Canada Border Services Agency 30 41 14 9 6 1 0 72 15 7885
2020 Regions 25 42 14 11 8 1 0 67 19 3873
2020 Atlantic Region 28 45 11 10 6 0 0 73 16 268
2020 Nova Scotia, Newfoundland and Labrador District 21 47 15 9 8 0 0 68 17 75
2020 District Office and Halifax Stanfield International Airport 32 50 10 8 0 0 0 82 8 22

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 35 32 14 10 6 3 0 70 16 187564
2020 Canada Border Services Agency 25 31 15 13 13 2 0 57 27 7864
2020 Regions 18 29 16 16 19 2 0 48 36 3862
2020 Atlantic Region 20 27 17 17 16 2 0 49 34 265
2020 Nova Scotia, Newfoundland and Labrador District 13 19 19 23 21 4 0 34 46 74
2020 District Office and Halifax Stanfield International Airport 27 5 39 18 6 5 0 34 25 22

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 39 28 12 11 8 1 1 69 20 187730
2020 Canada Border Services Agency 31 27 12 14 15 1 0 59 29 7869
2020 Regions 23 27 12 16 21 1 0 51 37 3862
2020 Atlantic Region 22 27 12 13 26 0 0 49 40 266
2020 Nova Scotia, Newfoundland and Labrador District 9 19 13 14 44 1 0 29 59 74
2020 District Office and Halifax Stanfield International Airport 22 29 5 34 10 0 0 51 44 22

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 48 27 13 4 4 3 1 79 8 187225
2020 Canada Border Services Agency 39 28 14 7 8 4 1 70 15 7849
2020 Regions 29 29 17 9 11 4 1 62 21 3853
2020 Atlantic Region 28 29 15 8 16 4 0 59 26 267
2020 Nova Scotia, Newfoundland and Labrador District 12 27 14 15 30 1 0 40 46 74
2020 District Office and Halifax Stanfield International Airport 23 41 15 21 0 0 0 64 21 21

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 34 33 15 10 7 2 0 68 17 188058
2020 Canada Border Services Agency 25 30 17 14 13 2 0 55 28 7884
2020 Regions 17 27 18 17 19 2 0 45 37 3871
2020 Atlantic Region 20 30 15 13 20 1 0 51 34 267
2020 Nova Scotia, Newfoundland and Labrador District 12 20 16 17 35 0 0 32 52 75
2020 District Office and Halifax Stanfield International Airport 17 33 15 31 5 0 0 50 35 22

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 39 39 10 8 3 0 0 78 12 188293
2020 Canada Border Services Agency 26 36 12 16 10 0 0 61 26 7893
2020 Regions 16 31 14 23 16 0 0 47 39 3878
2020 Atlantic Region 12 31 13 25 18 0 0 43 44 268
2020 Nova Scotia, Newfoundland and Labrador District 5 31 16 26 21 0 0 36 47 75
2020 District Office and Halifax Stanfield International Airport 7 39 20 21 13 0 0 47 34 22

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 38 37 12 9 4 1 0 76 13 187495
2020 Canada Border Services Agency 25 34 15 15 10 0 0 59 26 7856
2020 Regions 17 31 16 19 15 0 0 49 35 3858
2020 Atlantic Region 17 36 15 18 15 0 0 52 32 267
2020 Nova Scotia, Newfoundland and Labrador District 11 39 19 20 12 0 0 50 32 75
2020 District Office and Halifax Stanfield International Airport 20 42 8 28 3 0 0 62 31 22

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 35 37 17 6 3 1 1 74 9 186885
2020 Canada Border Services Agency 28 39 19 9 5 1 1 67 14 7836
2020 Regions 23 40 19 11 7 0 0 64 17 3852
2020 Atlantic Region 23 38 17 13 9 0 0 61 22 267
2020 Nova Scotia, Newfoundland and Labrador District 14 39 19 17 12 0 0 53 29 75
2020 District Office and Halifax Stanfield International Airport 20 52 23 3 3 0 0 71 6 22

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 45 34 12 4 2 1 1 81 7 187583
2020 Canada Border Services Agency 34 35 16 7 6 1 1 71 13 7853
2020 Regions 25 36 19 9 8 1 1 63 18 3849
2020 Atlantic Region 22 33 24 8 10 2 1 57 19 264
2020 Nova Scotia, Newfoundland and Labrador District 20 24 24 13 17 1 1 45 30 73
2020 District Office and Halifax Stanfield International Airport 35 33 10 10 6 5 0 72 17 21

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 65 18 6 1 1 7 3 92 2 187791
2020 Canada Border Services Agency 61 18 8 1 1 7 3 89 3 7869
2020 Regions 55 18 9 2 2 10 4 85 4 3861
2020 Atlantic Region 75 12 5 1 2 4 1 92 3 265
2020 Nova Scotia, Newfoundland and Labrador District 67 13 7 0 4 7 1 88 5 74
2020 District Office and Halifax Stanfield International Airport 71 24 5 0 0 0 0 95 0 21

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 50 33 9 5 2 2 0 84 7 187455
2020 Canada Border Services Agency 39 35 12 7 5 2 0 76 12 7850
2020 Regions 33 36 14 9 7 1 0 70 17 3857
2020 Atlantic Region 31 31 14 14 8 3 0 64 22 267
2020 Nova Scotia, Newfoundland and Labrador District 23 29 14 18 12 4 0 54 31 75
2020 District Office and Halifax Stanfield International Airport 27 26 18 15 5 10 0 59 22 22

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 50 29 9 7 5 1 0 80 12 187389
2020 Canada Border Services Agency 40 30 10 10 9 1 0 71 20 7852
2020 Regions 31 31 11 13 13 0 0 63 26 3861
2020 Atlantic Region 29 32 9 14 16 0 0 61 30 267
2020 Nova Scotia, Newfoundland and Labrador District 12 27 14 17 30 0 0 39 47 75
2020 District Office and Halifax Stanfield International Airport 30 23 15 28 5 0 0 53 33 22

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 52 28 9 6 4 1 0 81 10 187701
2020 Canada Border Services Agency 38 28 11 10 11 1 0 67 22 7872
2020 Regions 27 28 13 14 18 0 0 55 32 3868
2020 Atlantic Region 28 29 12 16 15 0 0 57 31 267
2020 Nova Scotia, Newfoundland and Labrador District 20 30 10 23 17 0 0 50 41 75
2020 District Office and Halifax Stanfield International Airport 37 34 10 16 3 0 0 71 19 22

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 23 47 13 12 3 1 1 71 15 44705
2020 Canada Border Services Agency 20 49 15 12 4 1 0 69 16 1628
2020 Regions 16 49 16 13 6 0 0 65 19 697
2020 Atlantic Region 26 54 11 9 0 0 0 80 9 53
2020 Nova Scotia, Newfoundland and Labrador District 18 68 7 7 0 0 0 86 7 15

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 89 11 44722
2020 Canada Border Services Agency 82 18 1627
2020 Regions 67 33 696
2020 Atlantic Region 79 21 53
2020 Nova Scotia, Newfoundland and Labrador District 79 21 15

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 20 35 18 18 8 0 0 56 26 41680
2020 Canada Border Services Agency 16 34 17 22 10 0 0 50 32 1377
2020 Regions 10 31 17 28 13 0 0 42 41 479
2020 Atlantic Region 14 44 16 17 10 0 0 57 26 43
2020 Nova Scotia, Newfoundland and Labrador District 0 31 18 42 9 0 0 31 51 12
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 9 91 187153
2020 Canada Border Services Agency 9 91 7855
2020 Regions 9 91 3853
2020 Atlantic Region 6 94 265
2020 Nova Scotia, Newfoundland and Labrador District 7 93 74
2020 District Office and Halifax Stanfield International Airport 5 95 21

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 13 87 187417
2020 Canada Border Services Agency 16 84 7862
2020 Regions 19 81 3862
2020 Atlantic Region 16 84 268
2020 Nova Scotia, Newfoundland and Labrador District 21 79 75
2020 District Office and Halifax Stanfield International Airport 10 90 22

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 50 50 24105
2020 Canada Border Services Agency 50 50 1246
2020 Regions 52 48 731
2020 Atlantic Region 66 34 42
2020 Nova Scotia, Newfoundland and Labrador District 74 26 15

Question 90. Were any workplace accommodation measures implemented?

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 79 21 24104
2020 Canada Border Services Agency 78 22 1247
2020 Regions 78 22 732
2020 Atlantic Region 76 24 42
2020 Nova Scotia, Newfoundland and Labrador District 67 33 15

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 48 33 8 7 3 0 0 82 10 19149
2020 Canada Border Services Agency 43 34 8 9 5 1 0 77 14 977
2020 Regions 39 36 8 10 6 1 0 76 16 571
2020 Atlantic Region 44 34 0 6 9 6 0 83 17 32
2020 Nova Scotia, Newfoundland and Labrador District 20 40 0 10 20 10 0 67 33 10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 48 30 9 5 3 2 3 82 8 187986
2020 Canada Border Services Agency 38 30 11 10 6 2 2 72 17 7885
2020 Regions 29 31 13 13 9 2 2 62 24 3872
2020 Atlantic Region 32 23 15 13 12 3 1 58 27 268
2020 Nova Scotia, Newfoundland and Labrador District 13 22 16 19 22 7 1 38 44 75
2020 District Office and Halifax Stanfield International Airport 17 31 25 18 0 10 0 53 20 22
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Organization Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 29 50 20 1 63 37 188516
2020 Canada Border Services Agency 30 44 25 1 59 41 7902
2020 Regions 27 42 30 1 61 39 3880
2020 Atlantic Region 21 49 29 0 70 30 268
2020 Nova Scotia, Newfoundland and Labrador District 23 41 36 0 65 35 75
2020 District Office and Halifax Stanfield International Airport 37 25 37 0 40 60 22

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 37 63 53712
2020 Canada Border Services Agency 53 47 2374
2020 Regions 57 43 1020
2020 Atlantic Region 59 41 57
2020 Nova Scotia, Newfoundland and Labrador District 60 40 17

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 11 20 17 20 26 1 4 34 49 53684
2020 Canada Border Services Agency 9 21 16 22 28 1 3 31 52 2374
2020 Regions 8 19 18 20 31 1 3 28 53 1020
2020 Atlantic Region 18 31 10 13 17 2 9 55 34 56
2020 Nova Scotia, Newfoundland and Labrador District 13 29 13 19 13 0 13 49 37 16

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 7 16 15 21 36 1 3 24 60 53711
2020 Canada Border Services Agency 7 18 15 20 31 1 7 27 56 2370
2020 Regions 7 17 18 18 32 2 7 25 55 1018
2020 Atlantic Region 16 25 21 12 15 2 9 46 30 57
2020 Nova Scotia, Newfoundland and Labrador District 16 6 30 18 12 6 12 27 37 17

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 45 18 12 7 6 2 10 71 15 188101
2020 Canada Border Services Agency 42 18 13 8 7 3 10 69 17 7875
2020 Regions 43 18 12 7 6 3 11 71 15 3867
2020 Atlantic Region 47 24 9 6 3 2 10 80 10 264
2020 Nova Scotia, Newfoundland and Labrador District 53 23 4 4 1 3 11 89 6 75
2020 District Office and Halifax Stanfield International Airport 39 35 3 5 0 2 15 90 6 22
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