2020 Public Service Employee Survey Results for Ontario Regional Office

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	37	45	4	10	3	83	13	188350
2020	Impact Assessment Agency of Canada	35	48	4	10	2	83	13	390
2020	Operations Sector	28	52	4	12	3	80	15	200
2020	Operations, Vice President's Office	29	53	5	10	3	82	13	174
2020	Ontario Regional Office	41	30	12	17	0	71	17	17

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	76	17	3	2	1	0	1	94	3	187710
2020	Impact Assessment Agency of Canada	82	14	2	2	1	0	0	96	3	389
2020	Operations Sector	77	18	2	2	1	1	0	95	3	199
2020	Operations, Vice President's Office	78	17	2	2	1	0	0	95	3	173
2020	Ontario Regional Office	94	6	0	0	0	0	0	100	0	17

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	39	38	9	10	3	78	14	188104
2020	Impact Assessment Agency of Canada	30	44	9	13	4	74	17	389
2020	Operations Sector	26	46	9	14	5	73	19	200
2020	Operations, Vice President's Office	26	47	9	13	5	74	18	174
2020	Ontario Regional Office	24	47	6	23	0	71	23	17

Question 4. I get the training I need to do my job.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	33	39	12	11	4	1	73	15	187496
2020	Impact Assessment Agency of Canada	38	36	12	11	2	1	75	13	382
2020	Operations Sector	30	37	16	14	3	0	67	17	194
2020	Operations, Vice President's Office	30	37	16	14	3	0	67	17	168
2020	Ontario Regional Office	12	49	6	32	0	0	62	32	16

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	45	36	9	7	3	0	0	81	10	186897
2020	Impact Assessment Agency of Canada	43	37	9	7	3	1	1	81	10	386
2020	Operations Sector	39	38	10	10	2	1	1	78	12	198
2020	Operations, Vice President's Office	41	36	10	9	2	1	1	78	12	173
2020	Ontario Regional Office	35	36	0	24	5	0	0	71	29	17

Question 6. I have support at work to balance my work and personal life.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	45	31	10	8	5	0	77	13	187730
2020	Impact Assessment Agency of Canada	45	32	12	9	3	1	77	11	387
2020	Operations Sector	41	34	13	9	3	1	76	12	199
2020	Operations, Vice President's Office	40	37	12	9	2	1	77	11	173
2020	Ontario Regional Office	12	41	17	18	12	0	53	30	17

Question 7. I get a sense of satisfaction from my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	40	38	11	7	4	78	11	188177
2020	Impact Assessment Agency of Canada	40	40	10	8	3	80	11	390
2020	Operations Sector	39	41	9	9	1	81	10	200
2020	Operations, Vice President's Office	41	42	9	8	1	82	9	174
2020	Ontario Regional Office	35	47	12	7	0	82	7	17

Question 8. I receive meaningful recognition for work well done.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	33	36	14	10	7	69	17	188210
2020	Impact Assessment Agency of Canada	44	36	9	8	3	81	11	390
2020	Operations Sector	41	40	8	7	4	81	11	200
2020	Operations, Vice President's Office	44	40	8	7	1	84	8	174
2020	Ontario Regional Office	41	41	12	6	0	83	6	17

Question 9. I have clear work objectives.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	35	41	11	9	3	76	13	187222
2020	Impact Assessment Agency of Canada	39	41	11	8	1	80	9	389
2020	Operations Sector	32	46	15	5	2	78	6	200
2020	Operations, Vice President's Office	31	49	15	5	1	80	6	174
2020	Ontario Regional Office	29	34	31	6	0	64	6	17

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	48	36	8	4	2	85	7	187373
2020	Impact Assessment Agency of Canada	54	35	7	3	1	89	4	388
2020	Operations Sector	52	39	8	2	1	90	2	199
2020	Operations, Vice President's Office	51	40	7	2	1	91	2	173
2020	Ontario Regional Office	47	48	6	0	0	94	0	17

Question 11. Overall, I feel valued at work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	36	36	13	9	6	71	16	187805
2020	Impact Assessment Agency of Canada	44	35	10	8	4	79	11	389
2020	Operations Sector	40	40	9	8	3	80	11	200
2020	Operations, Vice President's Office	42	41	8	7	2	82	10	174
2020	Ontario Regional Office	41	36	6	17	0	77	17	17

Question 12. I am proud of the work that I do.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	54	32	9	3	2	0	86	5	186823
2020	Impact Assessment Agency of Canada	52	33	10	4	1	0	85	5	387
2020	Operations Sector	45	37	10	6	1	1	83	7	198
2020	Operations, Vice President's Office	43	40	10	6	1	1	84	6	172
2020	Ontario Regional Office	41	41	11	0	0	7	88	0	17

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	34	37	13	10	6	71	16	187289
2020	Impact Assessment Agency of Canada	43	34	10	10	3	77	13	389
2020	Operations Sector	38	37	11	11	3	75	15	199
2020	Operations, Vice President's Office	38	39	10	9	3	77	13	173
2020	Ontario Regional Office	35	23	24	18	0	58	18	17

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	37	33	15	8	6	71	14	187895
2020	Impact Assessment Agency of Canada	47	30	13	6	4	77	10	390
2020	Operations Sector	42	32	15	6	5	74	11	200
2020	Operations, Vice President's Office	42	32	17	6	4	73	10	174
2020	Ontario Regional Office	40	41	0	12	7	82	18	17

Question 15. I have support at work to provide a high level of service.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	36	39	12	8	4	75	12	186744
2020	Impact Assessment Agency of Canada	40	39	10	7	2	80	10	390
2020	Operations Sector	36	39	13	8	3	76	11	200
2020	Operations, Vice President's Office	35	41	13	8	3	76	10	174
2020	Ontario Regional Office	29	48	12	12	0	76	12	17

Question 16. Overall, I like my job.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	46	36	10	5	2	0	83	8	188122
2020	Impact Assessment Agency of Canada	44	38	10	5	2	0	83	7	390
2020	Operations Sector	40	43	10	5	1	1	84	6	200
2020	Operations, Vice President's Office	41	44	9	3	1	1	86	5	174
2020	Ontario Regional Office	35	41	18	6	0	0	76	6	17

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Organization	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	37	32	16	8	5	0	1	70	13	187208
2020	Impact Assessment Agency of Canada	23	34	24	15	4	0	0	57	19	386
2020	Operations Sector	20	31	25	19	4	0	0	51	23	198
2020	Operations, Vice President's Office	20	30	26	18	5	1	0	50	23	174
2020	Ontario Regional Office	6	35	23	19	17	0	0	41	36	17

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	10	24	35	20	9	1	1	30	34	188088
2020	Impact Assessment Agency of Canada	6	25	36	23	8	1	0	32	31	390
2020	Operations Sector	4	25	37	25	6	2	0	32	30	200
2020	Operations, Vice President's Office	5	25	37	24	7	2	1	32	31	174
2020	Ontario Regional Office	0	54	41	5	0	0	0	5	54	17

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	8	15	26	29	19	2	2	50	23	187380
2020	Impact Assessment Agency of Canada	4	12	27	35	20	2	1	57	16	388
2020	Operations Sector	3	12	31	33	17	3	2	53	15	199
2020	Operations, Vice President's Office	3	11	31	33	18	2	2	53	15	173
2020	Ontario Regional Office	0	17	42	24	18	0	0	41	17	17

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	13	21	31	20	11	2	2	32	36	187586
2020	Impact Assessment Agency of Canada	16	23	30	19	10	1	1	29	40	387
2020	Operations Sector	17	27	29	18	7	1	1	26	45	199
2020	Operations, Vice President's Office	16	28	30	17	8	0	1	26	44	174
2020	Ontario Regional Office	36	30	12	23	0	0	0	23	65	17

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	7	14	30	29	17	1	2	48	21	187162
2020	Impact Assessment Agency of Canada	16	23	32	18	9	1	1	27	40	386
2020	Operations Sector	21	24	33	14	7	2	0	21	46	197
2020	Operations, Vice President's Office	20	25	31	15	8	1	1	23	46	171
2020	Ontario Regional Office	12	29	42	17	0	0	0	17	41	17

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	12	19	27	23	15	1	2	40	32	187650
2020	Impact Assessment Agency of Canada	16	23	27	17	13	2	2	32	40	389
2020	Operations Sector	14	26	28	16	10	3	3	28	42	200
2020	Operations, Vice President's Office	15	25	27	17	11	2	3	30	42	174
2020	Ontario Regional Office	41	24	35	0	0	0	0	0	65	17

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	8	14	24	27	19	4	3	50	24	187087
2020	Impact Assessment Agency of Canada	6	12	26	35	17	2	3	54	18	388
2020	Operations Sector	5	12	27	35	15	3	4	53	18	199
2020	Operations, Vice President's Office	6	10	28	36	15	2	3	53	17	173
2020	Ontario Regional Office	30	6	47	18	0	0	0	18	35	17

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	12	20	32	20	12	2	2	33	34	187395
2020	Impact Assessment Agency of Canada	10	17	37	21	13	2	1	35	28	386
2020	Operations Sector	10	16	44	18	10	2	1	28	27	200
2020	Operations, Vice President's Office	9	17	45	17	10	1	1	28	26	174
2020	Ontario Regional Office	19	23	35	23	0	0	0	23	42	17

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	7	17	36	26	12	1	1	39	25	187956
2020	Impact Assessment Agency of Canada	3	15	39	30	12	0	1	43	18	388
2020	Operations Sector	2	17	43	26	11	0	1	38	19	200
2020	Operations, Vice President's Office	2	15	43	27	11	0	1	39	17	174
2020	Ontario Regional Office	0	18	29	35	18	0	0	53	18	17

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	28	30	17	8	6	6	4	65	16	187998
2020	Impact Assessment Agency of Canada	34	31	13	9	4	6	3	72	14	389
2020	Operations Sector	27	30	16	12	4	8	4	64	18	200
2020	Operations, Vice President's Office	27	30	18	11	2	8	5	64	15	174
2020	Ontario Regional Office	12	30	29	29	0	0	0	42	29	17

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	49	28	9	8	5	1	78	13	187747
2020	Impact Assessment Agency of Canada	60	25	4	8	4	0	84	12	389
2020	Operations Sector	56	27	4	8	4	0	83	13	200
2020	Operations, Vice President's Office	56	28	4	9	2	1	84	11	174
2020	Ontario Regional Office	29	54	0	17	0	0	83	17	17

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	54	30	7	5	3	85	8	187251
2020	Impact Assessment Agency of Canada	64	25	4	5	1	90	6	389
2020	Operations Sector	59	30	5	5	1	89	6	199
2020	Operations, Vice President's Office	61	29	5	5	0	90	5	173
2020	Ontario Regional Office	53	24	12	11	0	77	11	17

Question 22. The people I work with value my ideas and opinions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	45	35	11	5	2	1	82	7	186700
2020	Impact Assessment Agency of Canada	57	31	6	5	1	0	88	6	386
2020	Operations Sector	57	29	6	6	1	0	87	7	200
2020	Operations, Vice President's Office	59	31	5	5	1	0	90	5	174
2020	Ontario Regional Office	64	12	0	18	6	0	77	23	17

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	48	24	11	4	4	6	3	79	9	188004
2020	Impact Assessment Agency of Canada	58	23	7	2	2	4	3	88	5	390
2020	Operations Sector	56	24	7	3	3	5	3	86	6	200
2020	Operations, Vice President's Office	59	23	6	3	3	4	3	87	7	174
2020	Ontario Regional Office	53	30	0	12	0	0	6	88	12	17

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	48	25	14	4	3	1	4	78	8	187985
2020	Impact Assessment Agency of Canada	59	24	8	5	1	1	2	86	6	388
2020	Operations Sector	59	23	10	5	2	1	1	83	7	198
2020	Operations, Vice President's Office	61	23	11	5	0	1	1	85	5	172
2020	Ontario Regional Office	52	29	12	6	0	0	0	82	6	17

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	46	30	11	7	5	1	1	77	12	187915
2020	Impact Assessment Agency of Canada	55	29	7	6	3	0	0	84	9	388
2020	Operations Sector	50	35	7	5	3	0	0	86	8	198
2020	Operations, Vice President's Office	51	35	7	5	2	0	1	87	6	172
2020	Ontario Regional Office	41	35	12	6	6	0	0	76	12	17

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	51	24	13	5	4	2	2	77	10	187690
2020	Impact Assessment Agency of Canada	61	19	10	5	3	2	1	82	7	388
2020	Operations Sector	59	21	10	5	3	2	0	82	8	198
2020	Operations, Vice President's Office	60	21	10	4	2	2	1	83	6	172
2020	Ontario Regional Office	64	18	12	0	6	0	0	83	6	17

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	49	30	10	6	4	1	1	80	10	188026
2020	Impact Assessment Agency of Canada	58	24	10	5	3	0	0	83	7	387
2020	Operations Sector	54	27	10	6	3	0	0	82	9	198
2020	Operations, Vice President's Office	55	28	10	4	2	0	1	83	6	172
2020	Ontario Regional Office	70	12	7	12	0	0	0	82	12	17

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	39	61	188363
2020	Impact Assessment Agency of Canada	54	46	390
2020	Operations Sector	56	44	200
2020	Operations, Vice President's Office	56	44	174
2020	Ontario Regional Office	54	46	17

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	52	17	9	3	3	5	12	83	7	188232
2020	Impact Assessment Agency of Canada	70	15	5	3	0	2	6	92	3	390
2020	Operations Sector	74	14	5	1	0	1	5	94	1	200
2020	Operations, Vice President's Office	76	14	3	1	0	1	6	96	1	174
2020	Ontario Regional Office	72	17	0	0	0	0	11	100	0	17

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	56	25	9	5	4	0	82	9	188350
2020	Impact Assessment Agency of Canada	66	19	7	5	3	0	85	8	390
2020	Operations Sector	65	23	4	4	3	0	89	7	200
2020	Operations, Vice President's Office	66	25	3	3	2	1	92	5	174
2020	Ontario Regional Office	77	18	0	6	0	0	94	6	17

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	39	29	13	7	5	7	73	13	188297
2020	Impact Assessment Agency of Canada	48	28	9	7	2	7	81	9	390
2020	Operations Sector	45	26	12	8	2	8	77	11	200
2020	Operations, Vice President's Office	46	26	12	8	1	8	78	9	174
2020	Ontario Regional Office	40	36	6	18	0	0	76	18	17

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	35	31	14	9	7	2	68	17	187817
2020	Impact Assessment Agency of Canada	43	30	13	10	2	2	75	12	390
2020	Operations Sector	37	32	16	11	2	2	70	14	200
2020	Operations, Vice President's Office	37	33	16	11	2	2	71	13	174
2020	Ontario Regional Office	35	48	0	18	0	0	82	18	17

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	26	31	17	12	8	5	60	21	187771
2020	Impact Assessment Agency of Canada	32	33	16	11	3	4	68	15	388
2020	Operations Sector	26	34	20	14	2	4	62	17	199
2020	Operations, Vice President's Office	27	34	19	15	2	3	63	17	173
2020	Ontario Regional Office	18	47	18	17	0	0	64	17	17

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	25	34	15	14	9	2	61	24	188175
2020	Impact Assessment Agency of Canada	29	34	15	17	4	2	64	21	390
2020	Operations Sector	24	35	16	21	3	1	60	24	200
2020	Operations, Vice President's Office	26	34	14	22	3	1	61	25	174
2020	Ontario Regional Office	6	35	36	23	0	0	40	23	17

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	41	21	12	5	5	12	4	74	12	188232
2020	Impact Assessment Agency of Canada	35	32	16	7	3	4	3	72	11	389
2020	Operations Sector	31	32	17	8	3	4	5	70	12	200
2020	Operations, Vice President's Office	32	34	15	7	3	5	5	73	10	174
2020	Ontario Regional Office	34	24	18	6	6	0	12	66	13	17

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	31	42	15	8	3	1	74	11	188081
2020	Impact Assessment Agency of Canada	35	43	11	9	3	0	78	11	389
2020	Operations Sector	32	48	12	7	1	1	80	8	200
2020	Operations, Vice President's Office	31	50	12	6	1	0	80	8	174
2020	Ontario Regional Office	23	59	12	6	0	0	82	6	17

Question 37. I feel that change is managed well in my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	21	36	19	15	7	2	59	22	187137
2020	Impact Assessment Agency of Canada	27	43	15	11	3	1	71	14	386
2020	Operations Sector	23	47	13	15	2	1	70	16	197
2020	Operations, Vice President's Office	23	48	12	15	2	0	71	17	172
2020	Ontario Regional Office	18	41	12	24	6	0	59	30	17

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	35	36	13	8	5	3	1	73	13	187863
2020	Impact Assessment Agency of Canada	38	32	10	13	4	3	0	73	17	389
2020	Operations Sector	34	34	11	14	5	3	0	70	19	199
2020	Operations, Vice President's Office	34	33	12	14	3	4	0	70	18	173
2020	Ontario Regional Office	35	30	6	18	12	0	0	65	30	17

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	37	36	16	6	4	2	74	10	187519
2020	Impact Assessment Agency of Canada	43	32	16	7	1	0	76	8	390
2020	Operations Sector	38	35	17	9	0	1	73	10	200
2020	Operations, Vice President's Office	38	35	18	8	0	1	74	8	174
2020	Ontario Regional Office	41	36	6	18	0	0	77	18	17

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	24	25	18	12	10	9	2	55	25	187781
2020	Impact Assessment Agency of Canada	30	21	13	11	8	14	2	61	23	389
2020	Operations Sector	24	26	12	12	10	15	1	59	27	199
2020	Operations, Vice President's Office	22	27	11	13	9	16	1	60	26	173
2020	Ontario Regional Office	6	29	11	23	19	12	0	39	48	17

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	27	33	17	12	8	3	61	21	187687
2020	Impact Assessment Agency of Canada	32	30	18	12	5	3	65	17	389
2020	Operations Sector	26	30	20	15	6	3	58	21	200
2020	Operations, Vice President's Office	26	32	19	14	4	4	61	19	174
2020	Ontario Regional Office	5	46	6	30	12	0	52	42	17

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	24	28	15	14	14	3	2	55	29	188227
2020	Impact Assessment Agency of Canada	24	25	17	18	11	4	2	52	31	390
2020	Operations Sector	19	24	19	21	12	4	0	45	35	200
2020	Operations, Vice President's Office	19	25	20	20	11	4	1	46	33	174
2020	Ontario Regional Office	12	12	23	18	36	0	0	24	53	17

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	51	23	13	6	4	1	4	77	10	188359
2020	Impact Assessment Agency of Canada	41	26	17	9	5	1	3	69	14	390
2020	Operations Sector	35	28	19	10	5	1	3	65	15	200
2020	Operations, Vice President's Office	34	31	16	10	5	1	3	68	16	174
2020	Ontario Regional Office	41	18	0	24	17	0	0	59	41	17

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	47	24	14	6	4	1	3	74	11	188093
2020	Impact Assessment Agency of Canada	47	26	14	6	3	1	3	76	9	390
2020	Operations Sector	38	30	16	8	4	1	3	71	13	200
2020	Operations, Vice President's Office	40	30	16	6	3	1	3	73	10	174
2020	Ontario Regional Office	35	23	29	6	7	0	0	58	12	17

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	74	9	5	2	3	3	4	89	5	187576
2020	Impact Assessment Agency of Canada	79	7	3	2	2	5	3	93	4	390
2020	Operations Sector	78	7	4	2	1	6	3	93	3	200
2020	Operations, Vice President's Office	79	7	3	1	1	6	3	95	2	174
2020	Ontario Regional Office	77	0	0	0	0	23	0	100	0	17

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	72	11	5	2	2	2	7	91	4	187772
2020	Impact Assessment Agency of Canada	77	9	5	1	1	2	6	93	2	388
2020	Operations Sector	74	9	6	0	0	2	9	94	0	198
2020	Operations, Vice President's Office	75	8	6	0	0	2	9	93	0	172
2020	Ontario Regional Office	81	6	7	0	0	6	0	92	0	16

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	24	41	18	9	4	4	68	14	187878
2020	Impact Assessment Agency of Canada	30	46	14	6	2	2	77	9	388
2020	Operations Sector	26	48	14	6	3	2	76	9	198
2020	Operations, Vice President's Office	26	51	13	6	1	2	80	7	172
2020	Ontario Regional Office	17	59	11	6	7	0	76	13	17

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	38	37	13	7	3	2	77	10	187243
2020	Impact Assessment Agency of Canada	45	38	8	5	2	2	85	7	390
2020	Operations Sector	43	39	10	6	1	2	83	7	200
2020	Operations, Vice President's Office	43	41	10	5	1	1	85	5	174
2020	Ontario Regional Office	24	52	6	13	6	0	76	18	17

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	41	34	13	5	3	4	1	78	8	187651
2020	Impact Assessment Agency of Canada	47	34	9	5	2	2	0	83	7	388
2020	Operations Sector	41	40	10	6	1	2	0	83	8	199
2020	Operations, Vice President's Office	42	41	9	6	1	1	0	83	7	173
2020	Ontario Regional Office	24	46	18	12	0	0	0	70	12	17

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	38	32	16	5	3	6	1	75	8	188080
2020	Impact Assessment Agency of Canada	37	31	18	5	3	6	0	73	8	390
2020	Operations Sector	30	34	20	7	2	7	0	69	10	200
2020	Operations, Vice President's Office	30	34	20	7	2	7	0	69	10	174
2020	Ontario Regional Office	24	29	17	24	6	0	0	53	30	17

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	44	30	11	5	4	4	2	79	10	187541
2020	Impact Assessment Agency of Canada	52	26	6	5	3	5	2	85	9	389
2020	Operations Sector	48	29	7	6	4	5	2	82	10	199
2020	Operations, Vice President's Office	48	29	7	5	4	5	2	83	10	173
2020	Ontario Regional Office	29	18	28	18	0	0	6	51	19	17

Question 49. Overall, my department or agency treats me with respect.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	53	31	8	4	3	85	7	187707
2020	Impact Assessment Agency of Canada	64	26	5	3	2	90	5	389
2020	Operations Sector	60	30	6	3	1	90	4	199
2020	Operations, Vice President's Office	62	30	6	1	1	92	2	173
2020	Ontario Regional Office	47	35	12	6	0	82	6	17

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	44	31	13	7	5	0	75	12	187475
2020	Impact Assessment Agency of Canada	54	27	11	6	2	0	81	8	387
2020	Operations Sector	44	34	14	6	1	0	78	7	197
2020	Operations, Vice President's Office	43	37	13	6	0	1	80	6	171
2020	Ontario Regional Office	23	59	12	6	0	0	82	6	17

Question 51. I am satisfied with my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	42	33	13	7	5	0	75	12	186722
2020	Impact Assessment Agency of Canada	51	31	8	7	2	0	82	9	386
2020	Operations Sector	44	35	12	7	2	0	80	9	198
2020	Operations, Vice President's Office	43	38	11	7	0	1	82	7	172
2020	Ontario Regional Office	23	53	18	6	0	0	76	6	17

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	39	25	17	9	6	3	1	66	16	187915
2020	Impact Assessment Agency of Canada	43	23	16	10	4	4	0	69	15	389
2020	Operations Sector	38	22	19	13	4	5	0	63	17	199
2020	Operations, Vice President's Office	37	22	17	15	3	5	0	63	19	173
2020	Ontario Regional Office	6	30	30	18	17	0	0	35	35	17

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Organization	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Public Service	24	41	35	188494
2020	Impact Assessment Agency of Canada	31	31	38	389
2020	Operations Sector	25	36	39	200
2020	Operations, Vice President's Office	24	37	39	174
2020	Ontario Regional Office	30	18	53	17

Question 54. Please indicate your reason for leaving.
Survey year	Organization	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Public Service	17	38	28	4	6	6	45796
2020	Impact Assessment Agency of Canada	6	29	42	5	11	8	123
2020	Operations Sector	2	30	45	4	10	9	51
2020	Operations, Vice President's Office	2	28	45	5	9	11	43

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	11	89	188242
2020	Impact Assessment Agency of Canada	8	92	389
2020	Operations Sector	8	92	200
2020	Operations, Vice President's Office	6	94	174

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	48	52	18665
2020	Impact Assessment Agency of Canada	58	42	33
2020	Operations Sector	62	38	16

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	62	38	18665
2020	Impact Assessment Agency of Canada	69	31	33
2020	Operations Sector	56	44	16

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	8	92	18665
2020	Impact Assessment Agency of Canada	0	100	33
2020	Operations Sector	0	100	16
2020	Operations, Vice President's Office	0	100	11

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	5	95	18665
2020	Impact Assessment Agency of Canada	0	100	33
2020	Operations Sector	0	100	16
2020	Operations, Vice President's Office	0	100	11

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	7	93	18665
2020	Operations, Vice President's Office	0	100	11

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	8	92	18665

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	4	96	18665

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	39	61	18664
2020	Impact Assessment Agency of Canada	45	55	33
2020	Operations Sector	43	57	16

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	41	59	18664
2020	Impact Assessment Agency of Canada	57	43	33
2020	Operations Sector	63	37	16
2020	Operations, Vice President's Office	56	44	11

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	47	53	18664
2020	Impact Assessment Agency of Canada	60	40	33
2020	Operations Sector	56	44	16
2020	Operations, Vice President's Office	55	45	11

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	43	57	18664
2020	Impact Assessment Agency of Canada	51	49	33
2020	Operations Sector	62	38	16
2020	Operations, Vice President's Office	45	55	11

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	33	67	18664
2020	Impact Assessment Agency of Canada	36	64	33
2020	Operations Sector	38	62	16

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	54	46	18664
2020	Impact Assessment Agency of Canada	55	45	33
2020	Operations Sector	50	50	16
2020	Operations, Vice President's Office	46	54	11

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	38	62	18664
2020	Impact Assessment Agency of Canada	30	70	33
2020	Operations Sector	31	69	16

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	2	98	18664
2020	Impact Assessment Agency of Canada	0	100	33
2020	Operations Sector	0	100	16
2020	Operations, Vice President's Office	0	100	11

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	8	92	18664

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	13	87	18664

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	52	48	18664
2020	Impact Assessment Agency of Canada	54	46	33
2020	Operations Sector	56	44	16
2020	Operations, Vice President's Office	46	54	11

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	25	75	18664

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	16	84	18664
2020	Impact Assessment Agency of Canada	18	82	33
2020	Operations Sector	32	68	16

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	51	49	18666
2020	Impact Assessment Agency of Canada	76	24	33
2020	Operations Sector	69	31	16

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	27	73	18666
2020	Impact Assessment Agency of Canada	19	81	33

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	9	91	18666
2020	Operations Sector	0	100	16
2020	Operations, Vice President's Office	0	100	11

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	20	80	18666
2020	Impact Assessment Agency of Canada	15	85	33
2020	Operations Sector	0	100	16
2020	Operations, Vice President's Office	0	100	11

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	11	89	18666
2020	Operations Sector	0	100	16
2020	Operations, Vice President's Office	0	100	11

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	8	92	18666
2020	Impact Assessment Agency of Canada	0	100	33
2020	Operations Sector	0	100	16
2020	Operations, Vice President's Office	0	100	11

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	13	87	18666

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	11	89	18666

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	27	73	18666
2020	Impact Assessment Agency of Canada	18	82	33

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	11	89	17329
2020	Operations Sector	0	100	16
2020	Operations, Vice President's Office	0	100	11

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	18	82	17329
2020	Impact Assessment Agency of Canada	27	73	33

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	9	91	17329
2020	Operations Sector	0	100	16
2020	Operations, Vice President's Office	0	100	11

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	7	93	17329
2020	Operations Sector	0	100	16
2020	Operations, Vice President's Office	0	100	11

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	10	90	17329

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	8	92	17329
2020	Operations Sector	0	100	16
2020	Operations, Vice President's Office	0	100	11

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	9	91	17329
2020	Operations Sector	0	100	16
2020	Operations, Vice President's Office	0	100	11

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	13	87	17329
2020	Impact Assessment Agency of Canada	15	85	33
2020	Operations, Vice President's Office	0	100	11

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	14	86	17329
2020	Impact Assessment Agency of Canada	21	79	33

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	32	68	17329
2020	Impact Assessment Agency of Canada	51	49	33
2020	Operations Sector	56	44	16
2020	Operations, Vice President's Office	54	46	11

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	10	90	17329

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	49	51	17329
2020	Impact Assessment Agency of Canada	61	39	33
2020	Operations Sector	57	43	16
2020	Operations, Vice President's Office	47	53	11

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	2	98	17329
2020	Impact Assessment Agency of Canada	0	100	33
2020	Operations Sector	0	100	16
2020	Operations, Vice President's Office	0	100	11

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	57	43	17329
2020	Impact Assessment Agency of Canada	63	37	33

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	4	96	17329
2020	Impact Assessment Agency of Canada	0	100	33
2020	Operations Sector	0	100	16
2020	Operations, Vice President's Office	0	100	11

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	14	86	17329
2020	Impact Assessment Agency of Canada	27	73	33
2020	Operations Sector	38	62	16

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	20	17	17	7	6	27	7	56	19	188041
2020	Impact Assessment Agency of Canada	18	12	12	7	4	38	8	56	21	390
2020	Operations Sector	12	12	12	8	5	41	9	49	26	200
2020	Operations, Vice President's Office	12	12	13	7	4	42	10	51	22	174
2020	Ontario Regional Office	12	18	29	12	0	18	12	42	17	17

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	35	29	15	6	5	8	1	71	12	187964
2020	Impact Assessment Agency of Canada	37	29	14	5	2	12	1	76	8	390
2020	Operations Sector	33	32	15	6	2	12	1	74	8	200
2020	Operations, Vice President's Office	33	32	17	4	1	12	1	75	5	174
2020	Ontario Regional Office	35	12	22	12	0	18	0	58	15	17

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	7	93	188014
2020	Impact Assessment Agency of Canada	6	94	390
2020	Operations Sector	4	96	200
2020	Operations, Vice President's Office	5	95	174

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	36	64	12247
2020	Impact Assessment Agency of Canada	29	71	24

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	77	23	12247
2020	Impact Assessment Agency of Canada	75	25	24

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	5	95	12247

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	3	97	12247
2020	Impact Assessment Agency of Canada	0	100	24

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	8	92	12247

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	8	92	12247
2020	Impact Assessment Agency of Canada	0	100	24

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	9	91	12247

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	28	72	12245
2020	Impact Assessment Agency of Canada	29	71	24

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	20	80	12245

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	17	83	12245
2020	Impact Assessment Agency of Canada	21	79	24

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	6	94	12245

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	26	74	12245
2020	Impact Assessment Agency of Canada	30	70	24

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	27	73	12245

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	4	96	12245

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	2	98	12245

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	8	92	12245

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	18	82	12245

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	1	99	12245

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	16	84	12245
2020	Impact Assessment Agency of Canada	20	80	24

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	0	100	12245
2020	Impact Assessment Agency of Canada	0	100	24

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	18	82	12245
2020	Impact Assessment Agency of Canada	20	80	24

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	30	70	12247
2020	Impact Assessment Agency of Canada	33	67	24

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	14	86	12247

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	5	95	12247

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	17	83	12247
2020	Impact Assessment Agency of Canada	25	75	24

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	5	95	12247

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	6	94	12247
2020	Impact Assessment Agency of Canada	0	100	24

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	9	91	12247
2020	Impact Assessment Agency of Canada	0	100	24

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	9	91	12247

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	48	52	12247
2020	Impact Assessment Agency of Canada	58	42	24

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	5	95	11497

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	15	85	11497

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	4	96	11497

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	3	97	11497
2020	Impact Assessment Agency of Canada	0	100	24

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	3	97	11497
2020	Impact Assessment Agency of Canada	0	100	24

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	4	96	11497

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	7	93	11497

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	13	87	11497
2020	Impact Assessment Agency of Canada	26	74	24

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	11	89	11497
2020	Impact Assessment Agency of Canada	25	75	24

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	28	72	11497
2020	Impact Assessment Agency of Canada	46	54	24

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	9	91	11497

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	46	54	11497
2020	Impact Assessment Agency of Canada	55	45	24

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	2	98	11497
2020	Impact Assessment Agency of Canada	0	100	24

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	63	37	11497
2020	Impact Assessment Agency of Canada	46	54	24

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	4	96	11497

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	13	87	11497

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	22	17	18	4	4	29	6	60	12	187795
2020	Impact Assessment Agency of Canada	19	10	15	2	2	41	9	60	9	390
2020	Operations Sector	17	7	16	3	1	46	10	54	10	200
2020	Operations, Vice President's Office	16	8	17	2	2	46	9	54	9	174
2020	Ontario Regional Office	12	6	47	0	0	24	12	28	0	17

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	36	30	16	4	3	9	1	73	9	187913
2020	Impact Assessment Agency of Canada	38	28	13	4	2	14	2	79	6	390
2020	Operations Sector	36	29	14	3	1	16	1	78	5	200
2020	Operations, Vice President's Office	36	31	14	3	1	14	1	79	5	174
2020	Ontario Regional Office	29	18	41	0	0	12	0	53	0	17

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	2	6	21	17	39	12	1	10	66	3416

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	34	25	18	11	11	1	60	22	188246
2020	Impact Assessment Agency of Canada	49	21	11	8	9	2	72	17	388
2020	Operations Sector	50	22	12	9	6	2	73	15	200
2020	Operations, Vice President's Office	51	21	12	9	5	2	73	14	174
2020	Ontario Regional Office	46	18	12	12	12	0	64	24	17

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	33	28	19	10	9	1	62	19	187765
2020	Impact Assessment Agency of Canada	39	33	16	7	4	0	72	12	386
2020	Operations Sector	37	34	15	8	5	0	71	14	199
2020	Operations, Vice President's Office	38	34	16	8	4	1	73	12	174
2020	Ontario Regional Office	41	35	11	12	0	0	77	12	17

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	21	27	25	15	11	0	1	48	26	188096
2020	Impact Assessment Agency of Canada	11	20	29	24	15	1	0	30	40	389
2020	Operations Sector	9	17	27	27	18	1	0	26	46	200
2020	Operations, Vice President's Office	9	18	25	29	17	2	0	27	47	174
2020	Ontario Regional Office	0	0	35	42	24	0	0	0	65	17

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	31	29	20	11	7	0	2	61	18	187628
2020	Impact Assessment Agency of Canada	17	23	27	18	15	1	0	40	33	388
2020	Operations Sector	14	20	26	20	19	2	0	34	39	199
2020	Operations, Vice President's Office	15	19	26	20	18	2	0	34	39	173
2020	Ontario Regional Office	11	6	53	18	12	0	0	17	30	17

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	27	24	21	14	12	1	1	52	26	187371
2020	Impact Assessment Agency of Canada	20	20	23	20	15	1	0	40	36	387
2020	Operations Sector	20	17	23	22	16	1	0	37	39	200
2020	Operations, Vice President's Office	20	17	21	25	17	1	0	37	42	174
2020	Ontario Regional Office	0	0	17	54	29	0	0	0	83	17

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	48	23	13	7	5	0	4	74	13	187251
2020	Impact Assessment Agency of Canada	31	28	20	12	7	0	1	60	20	387
2020	Operations Sector	26	26	22	17	8	0	1	52	25	199
2020	Operations, Vice President's Office	25	27	21	18	8	1	1	53	26	173
2020	Ontario Regional Office	6	23	36	18	17	0	0	29	35	17

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	30	27	21	12	10	0	1	58	21	187793
2020	Impact Assessment Agency of Canada	17	30	23	16	13	0	0	47	30	388
2020	Operations Sector	15	28	25	17	15	0	0	43	32	200
2020	Operations, Vice President's Office	15	28	25	15	16	1	0	44	31	174
2020	Ontario Regional Office	11	12	12	24	41	0	0	23	65	17

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	33	23	18	10	9	6	60	21	187713
2020	Impact Assessment Agency of Canada	28	24	15	10	14	9	57	26	390
2020	Operations Sector	25	25	17	13	13	7	54	28	200
2020	Operations, Vice President's Office	27	23	16	13	13	7	54	28	174
2020	Ontario Regional Office	52	6	7	17	18	0	58	35	17

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	33	33	19	8	5	1	1	68	13	187500
2020	Impact Assessment Agency of Canada	32	33	22	8	4	0	1	66	12	390
2020	Operations Sector	28	30	28	8	5	1	1	59	13	200
2020	Operations, Vice President's Office	28	30	28	9	3	1	1	60	12	174
2020	Ontario Regional Office	29	30	17	18	6	0	0	59	24	17

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	26	32	22	12	7	1	1	59	19	187397
2020	Impact Assessment Agency of Canada	22	35	25	11	6	1	0	58	17	389
2020	Operations Sector	20	36	28	9	7	1	0	56	16	200
2020	Operations, Vice President's Office	21	36	27	10	6	1	0	57	15	174
2020	Ontario Regional Office	5	12	42	30	11	0	0	17	41	17

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	33	31	19	10	6	1	65	16	187439
2020	Impact Assessment Agency of Canada	33	32	22	9	4	0	65	14	390
2020	Operations Sector	29	35	25	6	5	0	64	11	200
2020	Operations, Vice President's Office	30	35	24	7	4	0	65	11	174
2020	Ontario Regional Office	29	6	37	23	6	0	34	29	17

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	45	26	14	8	6	1	1	72	14	187021
2020	Impact Assessment Agency of Canada	51	28	11	4	5	0	0	80	9	386
2020	Operations Sector	45	35	10	6	4	0	0	80	10	199
2020	Operations, Vice President's Office	48	34	11	5	2	0	0	81	8	173
2020	Ontario Regional Office	35	54	6	0	6	0	0	89	6	17

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	30	30	21	11	6	0	1	61	17	187621
2020	Impact Assessment Agency of Canada	29	28	24	12	6	0	0	57	18	388
2020	Operations Sector	25	24	29	15	7	0	0	49	22	199
2020	Operations, Vice President's Office	26	24	28	15	6	1	0	50	22	173
2020	Ontario Regional Office	48	17	23	6	6	0	0	65	12	17

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	28	31	22	12	8	1	59	19	187551
2020	Impact Assessment Agency of Canada	29	27	24	13	6	1	56	20	388
2020	Operations Sector	24	26	25	15	8	0	51	24	199
2020	Operations, Vice President's Office	25	26	25	16	8	1	52	23	173
2020	Ontario Regional Office	29	36	12	12	12	0	65	23	17

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	48	28	14	5	3	1	77	9	186877
2020	Impact Assessment Agency of Canada	40	32	16	8	3	1	73	11	387
2020	Operations Sector	40	31	16	9	3	1	72	12	199
2020	Operations, Vice President's Office	42	32	14	8	3	1	74	12	174
2020	Ontario Regional Office	54	23	6	12	6	0	77	17	17

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	33	35	20	8	4	0	68	13	187065
2020	Impact Assessment Agency of Canada	28	39	18	12	2	0	68	14	385
2020	Operations Sector	24	43	18	12	3	0	67	14	196
2020	Operations, Vice President's Office	25	42	19	10	2	1	68	13	172
2020	Ontario Regional Office	42	35	17	6	0	0	77	6	17

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	68	17	7	2	2	1	4	89	4	186977
2020	Impact Assessment Agency of Canada	69	17	8	3	1	1	3	88	4	388
2020	Operations Sector	69	18	7	1	1	1	4	91	2	199
2020	Operations, Vice President's Office	72	17	5	1	1	1	4	93	2	174
2020	Ontario Regional Office	83	12	6	0	0	0	0	94	0	17

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	76	10	5	3	3	1	3	89	6	186882
2020	Impact Assessment Agency of Canada	83	9	3	2	2	0	2	93	4	385
2020	Operations Sector	82	10	5	1	1	1	1	93	2	198
2020	Operations, Vice President's Office	83	9	4	1	0	1	2	95	1	173
2020	Ontario Regional Office	77	18	6	0	0	0	0	94	0	17

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	67	20	7	3	2	0	2	89	4	186557
2020	Impact Assessment Agency of Canada	64	25	7	2	2	0	1	90	3	387
2020	Operations Sector	58	28	9	1	2	1	2	88	3	199
2020	Operations, Vice President's Office	59	27	8	1	2	1	2	89	3	174
2020	Ontario Regional Office	59	24	11	6	0	0	0	83	6	17

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	66	16	8	4	4	1	84	9	186974
2020	Impact Assessment Agency of Canada	67	17	8	5	2	1	85	7	388
2020	Operations Sector	65	19	8	5	1	2	86	6	199
2020	Operations, Vice President's Office	67	18	8	4	1	2	87	5	174
2020	Ontario Regional Office	58	24	6	12	0	0	82	12	17

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	61	11	4	2	1	0	21	91	3	187272
2020	Impact Assessment Agency of Canada	65	12	6	1	1	1	14	90	3	389
2020	Operations Sector	61	12	6	1	2	1	17	90	3	199
2020	Operations, Vice President's Office	64	11	6	1	2	1	16	90	4	174
2020	Ontario Regional Office	53	24	6	0	0	0	17	93	0	17

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	68	18	7	2	1	0	3	89	4	187971
2020	Impact Assessment Agency of Canada	66	21	9	2	1	0	2	89	3	390
2020	Operations Sector	56	24	14	2	1	0	2	82	4	200
2020	Operations, Vice President's Office	58	22	14	3	1	1	1	81	4	174
2020	Ontario Regional Office	52	18	18	12	0	0	0	71	12	17

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	68	16	7	4	4	2	86	8	188032
2020	Impact Assessment Agency of Canada	70	16	6	2	4	1	88	6	389
2020	Operations Sector	67	17	8	2	4	2	85	7	200
2020	Operations, Vice President's Office	69	17	7	2	3	2	88	5	174
2020	Ontario Regional Office	53	6	18	12	11	0	59	23	17

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	46	30	15	5	3	0	1	77	8	188018
2020	Impact Assessment Agency of Canada	41	29	19	8	2	1	0	70	10	389
2020	Operations Sector	39	29	21	9	1	1	1	69	10	199
2020	Operations, Vice President's Office	39	30	19	9	1	1	1	70	11	173
2020	Ontario Regional Office	54	18	17	6	0	6	0	76	6	17

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	27	40	22	7	4	67	11	188168
2020	Impact Assessment Agency of Canada	23	39	27	8	3	62	11	389
2020	Operations Sector	22	38	30	7	3	59	11	199
2020	Operations, Vice President's Office	20	38	31	7	4	58	11	173
2020	Ontario Regional Office	30	17	30	12	11	47	23	17

Question 72. Overall, my level of work-related stress is...
Survey year	Organization	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	14	33	34	13	5	48	18	188144
2020	Impact Assessment Agency of Canada	10	28	41	16	5	38	21	390
2020	Operations Sector	8	27	40	19	5	35	24	200
2020	Operations, Vice President's Office	8	26	43	18	5	34	23	174
2020	Ontario Regional Office	0	12	58	24	6	12	29	17

Question 73. After my workday, I feel emotionally drained.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	11	20	38	21	9	0	31	31	187534
2020	Impact Assessment Agency of Canada	10	27	39	17	6	0	23	37	389
2020	Operations Sector	9	29	39	18	4	0	22	38	199
2020	Operations, Vice President's Office	7	30	39	18	5	1	24	37	173
2020	Ontario Regional Office	12	30	47	11	0	0	11	41	17

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	40	39	11	5	3	1	81	8	187949
2020	Impact Assessment Agency of Canada	48	39	6	5	1	1	88	6	390
2020	Operations Sector	45	40	8	5	1	1	86	6	200
2020	Operations, Vice President's Office	46	38	9	5	1	1	85	6	174
2020	Ontario Regional Office	35	28	19	12	6	0	64	18	17

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	35	32	14	10	6	3	70	16	187564
2020	Impact Assessment Agency of Canada	37	36	11	11	4	1	74	15	388
2020	Operations Sector	34	35	14	11	6	1	70	17	200
2020	Operations, Vice President's Office	34	34	14	12	5	1	69	17	174
2020	Ontario Regional Office	23	23	23	25	6	0	46	30	17

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	39	28	12	11	8	1	1	69	20	187730
2020	Impact Assessment Agency of Canada	47	28	11	9	4	1	0	76	13	387
2020	Operations Sector	45	30	12	9	3	1	0	76	12	198
2020	Operations, Vice President's Office	46	32	12	8	2	1	0	78	9	172
2020	Ontario Regional Office	35	35	7	18	6	0	0	70	24	17

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	48	27	13	4	4	3	1	79	8	187225
2020	Impact Assessment Agency of Canada	57	26	10	5	2	0	0	84	6	387
2020	Operations Sector	56	29	10	3	1	0	0	86	4	198
2020	Operations, Vice President's Office	58	30	9	2	1	0	1	88	3	173
2020	Ontario Regional Office	41	41	7	6	6	0	0	82	12	17

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	34	33	15	10	7	2	68	17	188058
2020	Impact Assessment Agency of Canada	40	30	13	12	3	1	71	15	389
2020	Operations Sector	36	30	15	14	4	1	67	18	199
2020	Operations, Vice President's Office	37	33	15	12	3	1	70	15	173
2020	Ontario Regional Office	12	41	24	6	18	0	53	24	17

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	39	39	10	8	3	0	78	12	188293
2020	Impact Assessment Agency of Canada	45	38	9	7	1	0	83	8	390
2020	Operations Sector	40	42	10	7	1	1	83	7	200
2020	Operations, Vice President's Office	42	41	9	7	1	0	84	7	174
2020	Ontario Regional Office	35	40	6	18	0	0	76	18	17

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	38	37	12	9	4	1	76	13	187495
2020	Impact Assessment Agency of Canada	39	35	13	11	2	1	75	13	389
2020	Operations Sector	33	42	12	11	1	1	76	12	200
2020	Operations, Vice President's Office	35	41	12	10	1	1	77	12	174
2020	Ontario Regional Office	12	41	6	34	7	0	53	41	17

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	35	37	17	6	3	1	1	74	9	186885
2020	Impact Assessment Agency of Canada	38	35	17	6	2	1	1	74	8	387
2020	Operations Sector	37	36	19	5	2	1	1	74	7	197
2020	Operations, Vice President's Office	36	36	19	4	2	1	1	74	7	172
2020	Ontario Regional Office	41	41	11	0	7	0	0	82	7	17

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	45	34	12	4	2	1	1	81	7	187583
2020	Impact Assessment Agency of Canada	55	29	11	3	1	1	1	85	3	386
2020	Operations Sector	49	34	11	3	1	1	0	85	4	199
2020	Operations, Vice President's Office	51	34	11	3	0	1	1	86	3	173
2020	Ontario Regional Office	47	35	12	7	0	0	0	82	7	17

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	65	18	6	1	1	7	3	92	2	187791
2020	Impact Assessment Agency of Canada	70	15	4	1	0	8	1	94	1	390
2020	Operations Sector	61	20	6	0	0	11	2	94	0	200
2020	Operations, Vice President's Office	63	18	6	0	0	12	1	93	0	174
2020	Ontario Regional Office	58	0	18	0	0	18	6	76	0	17

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	50	33	9	5	2	2	84	7	187455
2020	Impact Assessment Agency of Canada	55	32	7	5	1	1	88	5	390
2020	Operations Sector	48	38	7	5	1	1	87	6	200
2020	Operations, Vice President's Office	48	38	8	5	1	1	87	5	174
2020	Ontario Regional Office	35	46	6	6	7	0	82	13	17

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	50	29	9	7	5	1	80	12	187389
2020	Impact Assessment Agency of Canada	57	28	8	5	2	0	84	7	389
2020	Operations Sector	55	32	7	4	2	1	87	6	200
2020	Operations, Vice President's Office	57	33	6	2	1	1	91	3	174
2020	Ontario Regional Office	41	53	0	6	0	0	94	6	17

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	52	28	9	6	4	1	0	81	10	187701
2020	Impact Assessment Agency of Canada	63	22	8	5	0	1	1	87	5	390
2020	Operations Sector	60	24	8	5	1	1	1	86	6	200
2020	Operations, Vice President's Office	63	22	8	5	1	1	1	86	5	174
2020	Ontario Regional Office	59	29	0	12	0	0	0	88	12	17

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	23	47	13	12	3	1	1	71	15	44705
2020	Impact Assessment Agency of Canada	22	48	10	16	3	0	1	71	19	109
2020	Operations Sector	12	54	15	12	6	0	2	67	18	51
2020	Operations, Vice President's Office	14	44	18	14	7	0	3	60	21	43

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	89	11	44722
2020	Impact Assessment Agency of Canada	100	0	109
2020	Operations Sector	100	0	51
2020	Operations, Vice President's Office	100	0	43

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	20	35	18	18	8	0	0	56	26	41680
2020	Impact Assessment Agency of Canada	15	42	15	20	5	1	1	59	26	109
2020	Operations Sector	10	43	16	28	2	2	0	54	30	51
2020	Operations, Vice President's Office	9	37	19	31	2	3	0	47	34	43

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	9	91	187153
2020	Impact Assessment Agency of Canada	8	92	390
2020	Operations Sector	7	93	200
2020	Operations, Vice President's Office	6	94	174
2020	Ontario Regional Office	0	100	17

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	13	87	187417
2020	Impact Assessment Agency of Canada	11	89	388
2020	Operations Sector	8	92	200
2020	Operations, Vice President's Office	7	93	174
2020	Ontario Regional Office	0	100	17

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	50	50	24105
2020	Impact Assessment Agency of Canada	43	57	42
2020	Operations Sector	35	65	15
2020	Operations, Vice President's Office	34	66	12

Question 90. Were any workplace accommodation measures implemented?
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	79	21	24104
2020	Impact Assessment Agency of Canada	84	16	42
2020	Operations Sector	93	7	15
2020	Operations, Vice President's Office	100	0	12

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	48	33	8	7	3	0	82	10	19149
2020	Impact Assessment Agency of Canada	57	20	6	11	3	3	79	15	35
2020	Operations Sector	56	15	7	14	8	0	71	22	14
2020	Operations, Vice President's Office	57	8	8	17	9	0	66	26	12

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	48	30	9	5	3	2	3	82	8	187986
2020	Impact Assessment Agency of Canada	53	28	8	5	1	3	2	86	6	390
2020	Operations Sector	48	31	11	5	1	3	3	83	6	200
2020	Operations, Vice President's Office	50	31	10	4	0	3	3	85	4	174
2020	Ontario Regional Office	29	47	13	6	0	0	6	81	6	17

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Organization	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	29	50	20	1	63	37	188516
2020	Impact Assessment Agency of Canada	25	53	21	1	68	32	390
2020	Operations Sector	22	52	26	1	70	30	200
2020	Operations, Vice President's Office	22	50	26	1	69	31	174
2020	Ontario Regional Office	0	64	36	0	100	0	17

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	37	63	53712
2020	Impact Assessment Agency of Canada	45	55	99
2020	Operations Sector	48	52	44
2020	Operations, Vice President's Office	49	51	39

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	11	20	17	20	26	1	4	34	49	53684
2020	Impact Assessment Agency of Canada	20	23	14	19	17	1	6	46	39	99
2020	Operations Sector	11	29	18	13	25	0	3	41	40	44
2020	Operations, Vice President's Office	13	28	18	13	26	0	3	42	40	39

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	7	16	15	21	36	1	3	24	60	53711
2020	Impact Assessment Agency of Canada	16	14	15	26	25	0	3	31	53	99
2020	Operations Sector	9	23	9	26	32	0	0	32	58	44
2020	Operations, Vice President's Office	11	23	11	25	31	0	0	34	56	39

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	45	18	12	7	6	2	10	71	15	188101
2020	Impact Assessment Agency of Canada	49	22	8	5	5	1	9	80	11	388
2020	Operations Sector	53	22	6	5	3	1	11	84	9	200
2020	Operations, Vice President's Office	54	20	6	5	2	1	11	85	8	174
2020	Ontario Regional Office	70	17	0	0	7	0	6	93	7	17

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Ontario Regional Office

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack