2020 Public Service Employee Survey Results for Financial Management Transformation Sector

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	37	45	4	10	3	83	13	188350
2020	Treasury Board of Canada Secretariat	36	45	5	11	2	81	14	1836
2020	Policy Sectors	36	46	4	11	2	82	14	1069
2020	Office of the Comptroller General	36	49	4	11	1	85	11	217
2020	Financial Management Transformation Sector	42	48	1	9	0	90	9	69

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	76	17	3	2	1	0	1	94	3	187710
2020	Treasury Board of Canada Secretariat	78	15	3	2	1	1	0	94	3	1830
2020	Policy Sectors	77	16	2	2	1	1	0	94	3	1066
2020	Office of the Comptroller General	79	16	2	1	0	1	0	97	1	216
2020	Financial Management Transformation Sector	69	25	3	3	0	0	0	94	3	69

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	39	38	9	10	3	0	78	14	188104
2020	Treasury Board of Canada Secretariat	31	38	11	14	4	1	70	18	1830
2020	Policy Sectors	30	36	12	15	4	2	68	19	1065
2020	Office of the Comptroller General	36	36	13	10	4	1	73	14	216
2020	Financial Management Transformation Sector	44	33	11	6	6	0	77	12	69

Question 4. I get the training I need to do my job.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	33	39	12	11	4	1	73	15	187496
2020	Treasury Board of Canada Secretariat	34	37	13	11	4	1	71	15	1827
2020	Policy Sectors	32	38	15	12	3	1	70	15	1065
2020	Office of the Comptroller General	40	37	12	8	2	1	78	10	216
2020	Financial Management Transformation Sector	35	34	20	6	5	1	69	10	69

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	45	36	9	7	3	0	0	81	10	186897
2020	Treasury Board of Canada Secretariat	42	35	10	9	3	0	1	78	12	1821
2020	Policy Sectors	41	36	10	9	3	1	1	78	12	1057
2020	Office of the Comptroller General	43	36	9	5	3	1	1	82	9	212
2020	Financial Management Transformation Sector	38	43	11	1	5	1	0	82	6	68

Question 6. I have support at work to balance my work and personal life.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	45	31	10	8	5	77	13	187730
2020	Treasury Board of Canada Secretariat	46	30	8	10	6	76	16	1827
2020	Policy Sectors	44	31	9	10	6	75	16	1066
2020	Office of the Comptroller General	47	35	9	6	4	81	10	215
2020	Financial Management Transformation Sector	49	26	14	7	3	75	10	67

Question 7. I get a sense of satisfaction from my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	40	38	11	7	4	78	11	188177
2020	Treasury Board of Canada Secretariat	42	37	10	8	3	79	11	1834
2020	Policy Sectors	42	36	10	8	4	78	12	1069
2020	Office of the Comptroller General	44	40	9	3	3	84	6	217
2020	Financial Management Transformation Sector	39	40	12	6	3	79	9	69

Question 8. I receive meaningful recognition for work well done.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	33	36	14	10	7	69	17	188210
2020	Treasury Board of Canada Secretariat	41	35	11	9	4	76	13	1832
2020	Policy Sectors	40	35	11	9	4	75	13	1066
2020	Office of the Comptroller General	41	36	12	7	3	77	10	215
2020	Financial Management Transformation Sector	40	35	17	5	3	75	8	69

Question 9. I have clear work objectives.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	35	41	11	9	3	76	13	187222
2020	Treasury Board of Canada Secretariat	38	39	10	10	4	77	13	1819
2020	Policy Sectors	33	42	10	10	5	75	14	1058
2020	Office of the Comptroller General	42	41	8	6	2	83	8	213
2020	Financial Management Transformation Sector	43	39	6	6	6	82	13	67

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	48	36	8	4	2	85	7	187373
2020	Treasury Board of Canada Secretariat	53	34	5	5	2	87	7	1829
2020	Policy Sectors	50	35	7	6	2	85	8	1064
2020	Office of the Comptroller General	55	37	4	3	1	93	4	215
2020	Financial Management Transformation Sector	49	41	7	2	1	90	3	69

Question 11. Overall, I feel valued at work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	36	36	13	9	6	71	16	187805
2020	Treasury Board of Canada Secretariat	44	34	10	8	5	77	13	1823
2020	Policy Sectors	42	34	12	8	5	75	13	1058
2020	Office of the Comptroller General	45	35	11	4	4	81	8	212
2020	Financial Management Transformation Sector	39	34	17	3	6	74	9	69

Question 12. I am proud of the work that I do.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	54	32	9	3	2	86	5	186823
2020	Treasury Board of Canada Secretariat	54	32	9	4	1	86	5	1815
2020	Policy Sectors	52	32	10	4	1	84	5	1060
2020	Office of the Comptroller General	57	32	8	2	1	89	3	211
2020	Financial Management Transformation Sector	54	31	10	5	0	85	5	68

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	34	37	13	10	6	71	16	187289
2020	Treasury Board of Canada Secretariat	43	36	8	8	3	80	12	1829
2020	Policy Sectors	41	38	8	9	4	79	13	1064
2020	Office of the Comptroller General	50	37	7	4	2	87	6	214
2020	Financial Management Transformation Sector	45	37	6	9	3	82	12	69

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	37	33	15	8	6	71	14	187895
2020	Treasury Board of Canada Secretariat	47	32	11	6	4	79	10	1831
2020	Policy Sectors	45	33	10	7	5	78	12	1065
2020	Office of the Comptroller General	51	31	11	6	2	81	7	214
2020	Financial Management Transformation Sector	51	31	12	5	1	82	6	68

Question 15. I have support at work to provide a high level of service.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	36	39	12	8	4	75	12	186744
2020	Treasury Board of Canada Secretariat	40	38	9	9	3	79	12	1826
2020	Policy Sectors	37	39	11	9	3	77	12	1063
2020	Office of the Comptroller General	38	41	11	7	2	79	9	215
2020	Financial Management Transformation Sector	38	37	16	8	1	75	9	68

Question 16. Overall, I like my job.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	46	36	10	5	2	83	8	188122
2020	Treasury Board of Canada Secretariat	47	35	10	5	2	83	7	1828
2020	Policy Sectors	45	36	11	6	2	81	8	1063
2020	Office of the Comptroller General	47	39	9	3	2	86	5	217
2020	Financial Management Transformation Sector	46	30	16	6	2	76	7	69

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Organization	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	37	32	16	8	5	0	1	70	13	187208
2020	Treasury Board of Canada Secretariat	28	29	21	12	9	0	0	58	21	1823
2020	Policy Sectors	27	28	22	13	10	1	0	55	23	1062
2020	Office of the Comptroller General	30	28	22	13	7	0	0	58	20	215
2020	Financial Management Transformation Sector	35	28	13	17	6	0	1	64	23	69

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	10	24	35	20	9	1	1	30	34	188088
2020	Treasury Board of Canada Secretariat	11	24	36	20	7	0	1	28	35	1829
2020	Policy Sectors	13	26	36	18	6	0	1	24	40	1065
2020	Office of the Comptroller General	7	19	40	26	6	0	1	32	27	216
2020	Financial Management Transformation Sector	9	20	39	21	7	0	3	30	30	69

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	8	15	26	29	19	2	2	50	23	187380
2020	Treasury Board of Canada Secretariat	5	13	25	33	20	2	2	55	19	1820
2020	Policy Sectors	7	16	26	29	17	3	2	48	24	1058
2020	Office of the Comptroller General	4	10	23	33	26	1	2	61	15	216
2020	Financial Management Transformation Sector	5	10	29	28	21	3	4	53	16	69

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	13	21	31	20	11	2	2	32	36	187586
2020	Treasury Board of Canada Secretariat	13	23	29	22	10	1	1	33	37	1825
2020	Policy Sectors	15	26	29	19	8	1	1	29	42	1064
2020	Office of the Comptroller General	6	20	34	24	13	2	2	38	26	216
2020	Financial Management Transformation Sector	6	19	28	27	14	3	3	44	26	69

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	7	14	30	29	17	1	2	48	21	187162
2020	Treasury Board of Canada Secretariat	13	22	33	21	10	1	1	32	35	1821
2020	Policy Sectors	15	24	30	20	9	1	1	30	40	1061
2020	Office of the Comptroller General	8	15	37	24	15	0	1	40	23	215
2020	Financial Management Transformation Sector	9	12	37	22	17	0	3	41	21	68

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	12	19	27	23	15	1	2	40	32	187650
2020	Treasury Board of Canada Secretariat	17	21	28	20	11	2	2	32	40	1827
2020	Policy Sectors	19	23	27	18	10	2	2	29	44	1065
2020	Office of the Comptroller General	14	22	28	17	13	3	3	31	39	216
2020	Financial Management Transformation Sector	12	20	24	18	16	6	3	37	36	68

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	8	14	24	27	19	4	3	50	24	187087
2020	Treasury Board of Canada Secretariat	8	15	26	30	16	3	2	49	24	1821
2020	Policy Sectors	10	15	27	28	14	3	2	44	27	1066
2020	Office of the Comptroller General	7	17	21	35	15	2	2	53	25	216
2020	Financial Management Transformation Sector	7	12	20	36	17	4	3	57	21	69

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	12	20	32	20	12	2	2	33	34	187395
2020	Treasury Board of Canada Secretariat	10	19	33	23	12	2	1	35	31	1821
2020	Policy Sectors	13	21	31	20	10	2	2	32	35	1063
2020	Office of the Comptroller General	4	13	37	27	16	2	1	45	17	213
2020	Financial Management Transformation Sector	5	18	28	25	20	1	3	48	24	68

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	7	17	36	26	12	1	1	39	25	187956
2020	Treasury Board of Canada Secretariat	6	16	38	27	13	0	0	41	22	1831
2020	Policy Sectors	6	14	38	29	13	0	0	42	20	1067
2020	Office of the Comptroller General	5	12	33	33	16	0	0	49	18	216
2020	Financial Management Transformation Sector	4	14	29	32	20	0	0	52	18	69

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	28	30	17	8	6	6	4	65	16	187998
2020	Treasury Board of Canada Secretariat	32	29	14	6	4	7	6	71	13	1826
2020	Policy Sectors	29	30	16	7	5	7	6	67	14	1061
2020	Office of the Comptroller General	34	30	20	4	3	4	6	70	8	214
2020	Financial Management Transformation Sector	31	24	23	9	2	6	6	62	12	69

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	49	28	9	8	5	1	78	13	187747
2020	Treasury Board of Canada Secretariat	56	25	7	7	4	1	82	11	1824
2020	Policy Sectors	54	25	9	8	4	1	79	12	1060
2020	Office of the Comptroller General	56	24	8	7	3	0	81	10	214
2020	Financial Management Transformation Sector	48	30	13	3	6	0	78	9	69

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	54	30	7	5	3	85	8	187251
2020	Treasury Board of Canada Secretariat	65	25	4	4	1	91	5	1812
2020	Policy Sectors	61	28	4	5	2	90	7	1052
2020	Office of the Comptroller General	63	28	4	4	1	91	4	209
2020	Financial Management Transformation Sector	55	29	9	6	0	84	6	65

Question 22. The people I work with value my ideas and opinions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	45	35	11	5	2	1	82	7	186700
2020	Treasury Board of Canada Secretariat	57	30	8	3	2	0	87	5	1821
2020	Policy Sectors	54	32	8	4	1	0	86	5	1057
2020	Office of the Comptroller General	53	33	9	4	0	0	87	4	212
2020	Financial Management Transformation Sector	41	34	17	6	2	0	75	8	67

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	48	24	11	4	4	6	3	79	9	188004
2020	Treasury Board of Canada Secretariat	57	20	8	4	4	5	3	83	8	1832
2020	Policy Sectors	57	20	8	4	4	4	3	82	9	1066
2020	Office of the Comptroller General	55	21	9	5	3	4	3	82	8	215
2020	Financial Management Transformation Sector	46	19	12	7	2	8	7	76	10	69

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	48	25	14	4	3	1	4	78	8	187985
2020	Treasury Board of Canada Secretariat	64	22	7	2	2	1	1	88	4	1830
2020	Policy Sectors	64	23	7	3	2	1	1	88	5	1063
2020	Office of the Comptroller General	67	23	6	2	2	0	0	90	4	217
2020	Financial Management Transformation Sector	62	25	7	4	0	0	2	88	4	69

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	46	30	11	7	5	1	1	77	12	187915
2020	Treasury Board of Canada Secretariat	51	30	8	7	4	0	0	81	11	1829
2020	Policy Sectors	51	28	9	8	4	0	0	80	12	1064
2020	Office of the Comptroller General	57	27	9	3	3	0	0	85	6	217
2020	Financial Management Transformation Sector	59	20	9	7	4	0	0	79	12	69

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	51	24	13	5	4	2	2	77	10	187690
2020	Treasury Board of Canada Secretariat	57	21	11	5	3	2	1	80	9	1827
2020	Policy Sectors	56	21	11	5	3	2	1	79	9	1061
2020	Office of the Comptroller General	59	20	11	5	2	1	1	81	8	217
2020	Financial Management Transformation Sector	53	16	19	6	4	0	1	70	10	69

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	49	30	10	6	4	1	1	80	10	188026
2020	Treasury Board of Canada Secretariat	58	27	6	5	3	0	0	85	9	1832
2020	Policy Sectors	58	26	6	6	4	0	0	84	9	1066
2020	Office of the Comptroller General	62	24	8	4	3	0	0	86	7	217
2020	Financial Management Transformation Sector	58	22	10	4	6	0	0	80	10	69

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	39	61	188363
2020	Treasury Board of Canada Secretariat	40	60	1833
2020	Policy Sectors	42	58	1069
2020	Office of the Comptroller General	51	49	217
2020	Financial Management Transformation Sector	38	62	69

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	52	17	9	3	3	5	12	83	7	188232
2020	Treasury Board of Canada Secretariat	65	16	6	2	1	3	8	90	3	1832
2020	Policy Sectors	65	17	6	2	1	3	7	91	3	1066
2020	Office of the Comptroller General	75	14	5	1	0	2	3	94	1	216
2020	Financial Management Transformation Sector	73	9	7	3	0	4	4	89	3	69

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	56	25	9	5	4	0	82	9	188350
2020	Treasury Board of Canada Secretariat	63	23	6	5	3	0	87	8	1836
2020	Policy Sectors	62	23	6	5	4	0	85	8	1069
2020	Office of the Comptroller General	71	20	5	1	2	0	92	4	216
2020	Financial Management Transformation Sector	71	18	3	3	4	2	90	7	69

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	39	29	13	7	5	7	0	73	13	188297
2020	Treasury Board of Canada Secretariat	45	30	9	6	3	6	0	80	10	1836
2020	Policy Sectors	42	32	11	6	4	5	0	79	10	1069
2020	Office of the Comptroller General	53	29	9	1	4	3	0	85	5	217
2020	Financial Management Transformation Sector	40	41	9	3	3	3	2	85	6	69

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	35	31	14	9	7	2	0	68	17	187817
2020	Treasury Board of Canada Secretariat	41	35	10	8	4	2	0	77	13	1825
2020	Policy Sectors	37	36	10	9	6	2	0	75	15	1064
2020	Office of the Comptroller General	49	36	7	3	3	1	0	86	6	216
2020	Financial Management Transformation Sector	36	42	12	4	3	2	2	80	8	68

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	26	31	17	12	8	5	0	60	21	187771
2020	Treasury Board of Canada Secretariat	29	34	15	12	6	3	0	66	19	1830
2020	Policy Sectors	25	34	16	14	9	3	0	61	23	1065
2020	Office of the Comptroller General	38	37	13	4	5	3	0	78	9	215
2020	Financial Management Transformation Sector	28	38	20	3	7	3	2	69	11	68

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	25	34	15	14	9	2	0	61	24	188175
2020	Treasury Board of Canada Secretariat	28	35	16	12	6	2	0	65	19	1836
2020	Policy Sectors	26	35	16	12	8	2	0	63	21	1069
2020	Office of the Comptroller General	37	38	15	5	5	1	0	76	10	217
2020	Financial Management Transformation Sector	27	33	23	6	6	3	2	63	12	69

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	41	21	12	5	5	12	4	74	12	188232
2020	Treasury Board of Canada Secretariat	47	27	16	6	2	2	0	76	8	1834
2020	Policy Sectors	49	25	16	6	2	2	0	75	8	1069
2020	Office of the Comptroller General	53	23	14	6	3	0	0	77	9	217
2020	Financial Management Transformation Sector	62	20	4	10	2	2	0	83	12	69

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	31	42	15	8	3	1	0	74	11	188081
2020	Treasury Board of Canada Secretariat	32	43	12	8	3	1	0	77	11	1832
2020	Policy Sectors	32	42	12	9	4	1	0	75	13	1068
2020	Office of the Comptroller General	37	44	10	4	4	0	0	82	8	216
2020	Financial Management Transformation Sector	35	43	13	3	4	0	2	80	7	68

Question 37. I feel that change is managed well in my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	21	36	19	15	7	2	0	59	22	187137
2020	Treasury Board of Canada Secretariat	23	40	18	12	4	3	0	65	16	1821
2020	Policy Sectors	21	38	18	14	6	3	0	61	20	1060
2020	Office of the Comptroller General	26	42	16	10	3	2	0	70	14	216
2020	Financial Management Transformation Sector	30	37	19	6	6	2	2	69	12	69

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	35	36	13	8	5	3	1	73	13	187863
2020	Treasury Board of Canada Secretariat	42	34	10	7	3	2	2	79	10	1833
2020	Policy Sectors	39	34	10	8	3	2	2	77	12	1067
2020	Office of the Comptroller General	46	32	8	8	1	1	3	82	10	216
2020	Financial Management Transformation Sector	40	31	13	9	3	1	3	74	12	69

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	37	36	16	6	4	2	0	74	10	187519
2020	Treasury Board of Canada Secretariat	41	36	14	5	2	2	0	79	7	1824
2020	Policy Sectors	38	37	15	6	2	2	0	76	8	1062
2020	Office of the Comptroller General	47	35	13	3	2	0	0	83	5	215
2020	Financial Management Transformation Sector	45	31	19	0	3	0	2	78	3	68

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	24	25	18	12	10	9	2	55	25	187781
2020	Treasury Board of Canada Secretariat	25	22	17	11	8	13	4	57	22	1828
2020	Policy Sectors	23	22	17	12	9	13	4	55	25	1064
2020	Office of the Comptroller General	30	27	16	9	6	8	4	65	17	215
2020	Financial Management Transformation Sector	31	25	15	13	6	6	4	62	21	68

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	27	33	17	12	8	3	61	21	187687
2020	Treasury Board of Canada Secretariat	32	34	15	9	6	3	69	16	1832
2020	Policy Sectors	31	32	16	10	6	4	66	17	1068
2020	Office of the Comptroller General	41	32	13	6	5	3	76	11	216
2020	Financial Management Transformation Sector	36	34	12	12	6	1	71	18	69

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	24	28	15	14	14	3	2	55	29	188227
2020	Treasury Board of Canada Secretariat	27	29	14	14	10	3	2	60	25	1833
2020	Policy Sectors	27	29	14	15	10	3	3	59	26	1066
2020	Office of the Comptroller General	32	30	15	10	9	2	2	65	19	216
2020	Financial Management Transformation Sector	30	32	17	4	10	3	3	66	15	69

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	51	23	13	6	4	1	4	77	10	188359
2020	Treasury Board of Canada Secretariat	49	22	14	7	5	1	3	73	12	1834
2020	Policy Sectors	48	22	14	9	4	0	3	73	13	1069
2020	Office of the Comptroller General	53	21	13	8	3	0	2	76	11	217
2020	Financial Management Transformation Sector	60	15	14	4	4	0	3	77	9	69

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	47	24	14	6	4	1	3	74	11	188093
2020	Treasury Board of Canada Secretariat	52	22	13	6	3	1	2	77	10	1834
2020	Policy Sectors	52	23	12	7	3	1	3	77	10	1067
2020	Office of the Comptroller General	59	19	8	8	3	1	2	80	11	217
2020	Financial Management Transformation Sector	56	16	11	7	6	1	1	75	14	69

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	74	9	5	2	3	3	4	89	5	187576
2020	Treasury Board of Canada Secretariat	78	7	4	2	2	3	3	91	4	1828
2020	Policy Sectors	78	7	4	2	2	3	4	91	4	1063
2020	Office of the Comptroller General	85	4	5	1	1	0	4	92	3	216
2020	Financial Management Transformation Sector	79	4	8	3	0	0	6	89	3	68

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	72	11	5	2	2	2	7	91	4	187772
2020	Treasury Board of Canada Secretariat	78	7	4	1	1	1	7	93	3	1831
2020	Policy Sectors	78	7	3	1	1	1	8	94	3	1067
2020	Office of the Comptroller General	78	9	3	1	2	1	6	94	3	217
2020	Financial Management Transformation Sector	75	10	2	1	3	0	8	93	5	69

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	24	41	18	9	4	4	68	14	187878
2020	Treasury Board of Canada Secretariat	33	43	13	7	2	3	78	9	1831
2020	Policy Sectors	31	44	12	7	3	2	77	10	1066
2020	Office of the Comptroller General	35	47	9	5	1	3	85	6	216
2020	Financial Management Transformation Sector	25	53	6	9	1	6	83	11	68

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	38	37	13	7	3	2	77	10	187243
2020	Treasury Board of Canada Secretariat	43	37	9	6	3	2	82	9	1828
2020	Policy Sectors	41	38	9	7	3	1	80	10	1063
2020	Office of the Comptroller General	46	39	9	4	1	1	85	6	217
2020	Financial Management Transformation Sector	39	45	9	3	2	3	86	5	69

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	41	34	13	5	3	4	1	78	8	187651
2020	Treasury Board of Canada Secretariat	45	32	12	4	2	4	0	80	7	1826
2020	Policy Sectors	43	33	13	4	2	3	0	80	7	1064
2020	Office of the Comptroller General	51	32	10	3	2	1	0	85	5	215
2020	Financial Management Transformation Sector	51	30	12	3	2	3	0	83	5	67

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	38	32	16	5	3	6	1	75	8	188080
2020	Treasury Board of Canada Secretariat	42	32	14	5	2	5	0	78	7	1835
2020	Policy Sectors	41	32	16	5	2	4	0	76	7	1068
2020	Office of the Comptroller General	48	29	16	2	1	2	1	80	3	217
2020	Financial Management Transformation Sector	39	31	22	0	1	4	3	75	2	69

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	44	30	11	5	4	4	2	79	10	187541
2020	Treasury Board of Canada Secretariat	51	26	9	5	3	4	2	82	9	1827
2020	Policy Sectors	49	27	9	6	3	4	2	81	10	1061
2020	Office of the Comptroller General	54	26	7	6	2	3	2	84	8	216
2020	Financial Management Transformation Sector	48	25	9	10	0	3	5	79	11	68

Question 49. Overall, my department or agency treats me with respect.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	53	31	8	4	3	85	7	187707
2020	Treasury Board of Canada Secretariat	60	28	6	3	2	89	5	1828
2020	Policy Sectors	58	29	7	4	2	88	6	1062
2020	Office of the Comptroller General	64	28	7	1	1	91	2	215
2020	Financial Management Transformation Sector	54	33	10	0	3	87	3	68

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	44	31	13	7	5	75	12	187475
2020	Treasury Board of Canada Secretariat	47	32	11	6	3	80	10	1823
2020	Policy Sectors	43	33	12	8	4	76	12	1062
2020	Office of the Comptroller General	52	33	11	0	3	85	3	216
2020	Financial Management Transformation Sector	47	29	21	0	3	76	3	68

Question 51. I am satisfied with my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	42	33	13	7	5	75	12	186722
2020	Treasury Board of Canada Secretariat	47	34	9	7	3	81	9	1821
2020	Policy Sectors	43	34	10	8	4	77	12	1060
2020	Office of the Comptroller General	52	33	10	1	3	85	4	215
2020	Financial Management Transformation Sector	48	25	19	5	3	73	8	67

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	39	25	17	9	6	3	1	66	16	187915
2020	Treasury Board of Canada Secretariat	40	25	17	9	5	3	1	67	15	1829
2020	Policy Sectors	37	24	17	11	6	3	1	64	18	1063
2020	Office of the Comptroller General	43	27	17	7	4	1	1	72	11	216
2020	Financial Management Transformation Sector	41	22	21	9	5	0	3	65	14	68

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Organization	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Public Service	24	41	35	188494
2020	Treasury Board of Canada Secretariat	38	28	35	1838
2020	Policy Sectors	40	26	35	1070
2020	Office of the Comptroller General	31	36	33	217
2020	Financial Management Transformation Sector	29	45	26	69

Question 54. Please indicate your reason for leaving.
Survey year	Organization	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Public Service	17	38	28	4	6	6	45796
2020	Treasury Board of Canada Secretariat	6	27	50	3	6	8	707
2020	Policy Sectors	7	25	49	3	7	8	431
2020	Office of the Comptroller General	12	25	49	2	1	10	69
2020	Financial Management Transformation Sector	19	31	45	5	0	0	20

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	11	89	188242
2020	Treasury Board of Canada Secretariat	10	90	1838
2020	Policy Sectors	11	89	1070
2020	Office of the Comptroller General	9	91	217
2020	Financial Management Transformation Sector	13	87	69

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	48	52	18665
2020	Treasury Board of Canada Secretariat	45	55	187
2020	Policy Sectors	42	58	120
2020	Office of the Comptroller General	42	58	19

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	62	38	18665
2020	Treasury Board of Canada Secretariat	70	30	187
2020	Policy Sectors	70	30	120
2020	Office of the Comptroller General	64	36	19

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	8	92	18665
2020	Treasury Board of Canada Secretariat	3	97	187
2020	Office of the Comptroller General	0	100	19

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	5	95	18665
2020	Treasury Board of Canada Secretariat	0	100	187
2020	Policy Sectors	0	100	120
2020	Office of the Comptroller General	0	100	19

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	7	93	18665
2020	Treasury Board of Canada Secretariat	7	93	187
2020	Policy Sectors	8	92	120

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	8	92	18665
2020	Treasury Board of Canada Secretariat	4	96	187
2020	Policy Sectors	4	96	120

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	4	96	18665
2020	Treasury Board of Canada Secretariat	6	94	187
2020	Policy Sectors	4	96	120

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	39	61	18664
2020	Treasury Board of Canada Secretariat	38	62	187
2020	Policy Sectors	42	58	120
2020	Office of the Comptroller General	47	53	19

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	41	59	18664
2020	Treasury Board of Canada Secretariat	48	52	187
2020	Policy Sectors	51	49	120
2020	Office of the Comptroller General	47	53	19

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	47	53	18664
2020	Treasury Board of Canada Secretariat	48	52	187
2020	Policy Sectors	46	54	120
2020	Office of the Comptroller General	42	58	19

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	43	57	18664
2020	Treasury Board of Canada Secretariat	49	51	187
2020	Policy Sectors	50	50	120
2020	Office of the Comptroller General	47	53	19

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	33	67	18664
2020	Treasury Board of Canada Secretariat	44	56	187
2020	Policy Sectors	39	61	120
2020	Office of the Comptroller General	48	52	19

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	54	46	18664
2020	Treasury Board of Canada Secretariat	56	44	187
2020	Policy Sectors	54	46	120
2020	Office of the Comptroller General	59	41	19

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	38	62	18664
2020	Treasury Board of Canada Secretariat	33	67	187
2020	Policy Sectors	33	67	120
2020	Office of the Comptroller General	31	69	19

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	2	98	18664
2020	Office of the Comptroller General	0	100	19

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	8	92	18664
2020	Treasury Board of Canada Secretariat	6	94	187
2020	Policy Sectors	8	92	120
2020	Office of the Comptroller General	0	100	19

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	13	87	18664
2020	Treasury Board of Canada Secretariat	11	89	187
2020	Policy Sectors	11	89	120

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	52	48	18664
2020	Treasury Board of Canada Secretariat	53	47	187
2020	Policy Sectors	52	48	120
2020	Office of the Comptroller General	42	58	19

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	25	75	18664
2020	Treasury Board of Canada Secretariat	21	79	187
2020	Policy Sectors	20	80	120

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	16	84	18664
2020	Treasury Board of Canada Secretariat	15	85	187
2020	Policy Sectors	13	87	120

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	51	49	18666
2020	Treasury Board of Canada Secretariat	59	41	187
2020	Policy Sectors	62	38	120
2020	Office of the Comptroller General	74	26	19

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	27	73	18666
2020	Treasury Board of Canada Secretariat	24	76	187
2020	Policy Sectors	27	73	120

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	9	91	18666
2020	Treasury Board of Canada Secretariat	12	88	187
2020	Policy Sectors	13	87	120

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	20	80	18666
2020	Treasury Board of Canada Secretariat	10	90	187
2020	Policy Sectors	10	90	120

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	11	89	18666
2020	Treasury Board of Canada Secretariat	11	89	187
2020	Policy Sectors	9	91	120

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	8	92	18666
2020	Treasury Board of Canada Secretariat	3	97	187
2020	Policy Sectors	4	96	120
2020	Office of the Comptroller General	0	100	19

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	13	87	18666
2020	Treasury Board of Canada Secretariat	11	89	187
2020	Policy Sectors	9	91	120

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	11	89	18666
2020	Treasury Board of Canada Secretariat	16	84	187
2020	Policy Sectors	14	86	120

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	27	73	18666
2020	Treasury Board of Canada Secretariat	25	75	187
2020	Policy Sectors	24	76	120

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	11	89	17329
2020	Treasury Board of Canada Secretariat	7	93	182
2020	Policy Sectors	6	94	115

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	18	82	17329
2020	Treasury Board of Canada Secretariat	19	81	182
2020	Policy Sectors	16	84	115

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	9	91	17329
2020	Treasury Board of Canada Secretariat	6	94	182
2020	Policy Sectors	7	93	115

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	7	93	17329
2020	Treasury Board of Canada Secretariat	7	93	182
2020	Policy Sectors	5	95	115
2020	Office of the Comptroller General	0	100	19

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	10	90	17329
2020	Treasury Board of Canada Secretariat	12	88	182
2020	Policy Sectors	12	88	115

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	8	92	17329
2020	Treasury Board of Canada Secretariat	17	83	182
2020	Policy Sectors	19	81	115

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	9	91	17329
2020	Treasury Board of Canada Secretariat	17	83	182
2020	Policy Sectors	15	85	115

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	13	87	17329
2020	Treasury Board of Canada Secretariat	15	85	182
2020	Policy Sectors	14	86	115

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	14	86	17329
2020	Treasury Board of Canada Secretariat	14	86	182
2020	Policy Sectors	11	89	115

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	32	68	17329
2020	Treasury Board of Canada Secretariat	40	60	182
2020	Policy Sectors	42	58	115
2020	Office of the Comptroller General	37	63	19

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	10	90	17329
2020	Treasury Board of Canada Secretariat	9	91	182
2020	Policy Sectors	10	90	115

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	49	51	17329
2020	Treasury Board of Canada Secretariat	53	47	182
2020	Policy Sectors	53	47	115
2020	Office of the Comptroller General	47	53	19

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	2	98	17329
2020	Office of the Comptroller General	0	100	19

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	57	43	17329
2020	Treasury Board of Canada Secretariat	63	37	182
2020	Policy Sectors	59	41	115
2020	Office of the Comptroller General	41	59	19

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	4	96	17329
2020	Treasury Board of Canada Secretariat	5	95	182
2020	Office of the Comptroller General	0	100	19

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	14	86	17329
2020	Treasury Board of Canada Secretariat	15	85	182
2020	Policy Sectors	17	83	115

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	20	17	17	7	6	27	7	56	19	188041
2020	Treasury Board of Canada Secretariat	19	14	14	4	3	37	8	60	14	1832
2020	Policy Sectors	16	14	16	5	4	37	7	54	16	1067
2020	Office of the Comptroller General	25	13	16	3	2	31	11	64	9	217
2020	Financial Management Transformation Sector	24	16	19	3	3	28	7	62	9	69

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	35	29	15	6	5	8	1	71	12	187964
2020	Treasury Board of Canada Secretariat	37	27	16	5	3	11	1	74	9	1831
2020	Policy Sectors	35	26	18	6	3	11	1	69	10	1068
2020	Office of the Comptroller General	47	27	12	3	2	9	0	81	5	217
2020	Financial Management Transformation Sector	40	26	16	5	2	12	0	75	7	69

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	7	93	188014
2020	Treasury Board of Canada Secretariat	7	93	1836
2020	Policy Sectors	8	92	1068
2020	Office of the Comptroller General	4	96	217

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	36	64	12247
2020	Treasury Board of Canada Secretariat	37	63	131
2020	Policy Sectors	35	65	88

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	77	23	12247
2020	Treasury Board of Canada Secretariat	79	21	131
2020	Policy Sectors	75	25	88

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	5	95	12247
2020	Treasury Board of Canada Secretariat	7	93	131
2020	Policy Sectors	9	91	88

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	3	97	12247
2020	Treasury Board of Canada Secretariat	0	100	131
2020	Policy Sectors	0	100	88

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	8	92	12247
2020	Treasury Board of Canada Secretariat	9	91	131
2020	Policy Sectors	10	90	88

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	8	92	12247
2020	Treasury Board of Canada Secretariat	5	95	131

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	9	91	12247
2020	Treasury Board of Canada Secretariat	7	93	131
2020	Policy Sectors	9	91	88

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	28	72	12245
2020	Treasury Board of Canada Secretariat	33	67	131
2020	Policy Sectors	28	72	88

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	20	80	12245
2020	Treasury Board of Canada Secretariat	21	79	131
2020	Policy Sectors	17	83	88

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	17	83	12245
2020	Treasury Board of Canada Secretariat	20	80	131
2020	Policy Sectors	18	82	88

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	6	94	12245
2020	Treasury Board of Canada Secretariat	5	95	131
2020	Policy Sectors	6	94	88

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	26	74	12245
2020	Treasury Board of Canada Secretariat	28	72	131
2020	Policy Sectors	27	73	88

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	27	73	12245
2020	Treasury Board of Canada Secretariat	28	72	131
2020	Policy Sectors	33	67	88

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	4	96	12245
2020	Treasury Board of Canada Secretariat	5	95	131
2020	Policy Sectors	7	93	88

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	2	98	12245

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	8	92	12245
2020	Treasury Board of Canada Secretariat	11	89	131
2020	Policy Sectors	13	87	88

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	18	82	12245
2020	Treasury Board of Canada Secretariat	20	80	131
2020	Policy Sectors	18	82	88

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	1	99	12245

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	16	84	12245
2020	Treasury Board of Canada Secretariat	18	82	131
2020	Policy Sectors	22	78	88

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	0	100	12245

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	18	82	12245
2020	Treasury Board of Canada Secretariat	8	92	131
2020	Policy Sectors	9	91	88

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	30	70	12247
2020	Treasury Board of Canada Secretariat	34	66	131
2020	Policy Sectors	37	63	88

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	14	86	12247
2020	Treasury Board of Canada Secretariat	12	88	131
2020	Policy Sectors	12	88	88

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	5	95	12247
2020	Treasury Board of Canada Secretariat	5	95	131
2020	Policy Sectors	7	93	88

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	17	83	12247

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	5	95	12247
2020	Treasury Board of Canada Secretariat	6	94	131
2020	Policy Sectors	7	93	88

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	6	94	12247

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	9	91	12247
2020	Treasury Board of Canada Secretariat	11	89	131
2020	Policy Sectors	8	92	88

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	9	91	12247
2020	Treasury Board of Canada Secretariat	8	92	131
2020	Policy Sectors	8	92	88

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	48	52	12247
2020	Treasury Board of Canada Secretariat	53	47	131
2020	Policy Sectors	51	49	88

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	5	95	11497

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	15	85	11497

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	4	96	11497

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	3	97	11497

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	3	97	11497

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	4	96	11497

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	7	93	11497

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	13	87	11497

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	11	89	11497

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	28	72	11497

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	9	91	11497

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	46	54	11497

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	2	98	11497

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	63	37	11497

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	4	96	11497

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	13	87	11497

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	22	17	18	4	4	29	6	60	12	187795
2020	Treasury Board of Canada Secretariat	20	14	14	4	2	40	6	62	11	1833
2020	Policy Sectors	17	14	16	3	3	41	6	58	12	1065
2020	Office of the Comptroller General	25	13	17	3	1	32	9	64	7	216
2020	Financial Management Transformation Sector	24	14	19	3	0	31	9	64	5	69

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	36	30	16	4	3	9	1	73	9	187913
2020	Treasury Board of Canada Secretariat	38	28	14	4	2	13	1	76	7	1834
2020	Policy Sectors	35	27	15	5	2	14	1	74	8	1066
2020	Office of the Comptroller General	45	28	10	4	0	11	1	83	5	216
2020	Financial Management Transformation Sector	38	29	10	4	0	16	3	82	5	69

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	2	6	21	17	39	12	1	10	66	3416
2020	Treasury Board of Canada Secretariat	2	9	18	20	33	18	0	13	65	43
2020	Policy Sectors	4	12	25	18	29	12	0	18	53	24

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	34	25	18	11	11	1	60	22	188246
2020	Treasury Board of Canada Secretariat	45	23	15	8	8	2	70	16	1827
2020	Policy Sectors	47	22	14	8	8	2	70	16	1066
2020	Office of the Comptroller General	36	22	19	13	9	1	59	22	217
2020	Financial Management Transformation Sector	39	17	17	15	12	0	56	26	69

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	33	28	19	10	9	1	62	19	187765
2020	Treasury Board of Canada Secretariat	39	30	17	7	7	1	70	14	1815
2020	Policy Sectors	37	29	18	8	7	1	66	15	1054
2020	Office of the Comptroller General	38	29	15	12	5	0	67	18	214
2020	Financial Management Transformation Sector	38	22	16	21	3	0	60	24	68

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	21	27	25	15	11	1	48	26	188096
2020	Treasury Board of Canada Secretariat	15	23	28	18	14	0	39	33	1830
2020	Policy Sectors	14	24	29	18	15	1	38	33	1066
2020	Office of the Comptroller General	17	21	30	23	9	0	38	32	217
2020	Financial Management Transformation Sector	15	18	34	18	14	2	33	32	69

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	31	29	20	11	7	2	61	18	187628
2020	Treasury Board of Canada Secretariat	20	27	25	16	12	1	46	28	1826
2020	Policy Sectors	19	25	25	17	13	0	44	30	1061
2020	Office of the Comptroller General	23	26	33	10	7	0	49	18	215
2020	Financial Management Transformation Sector	29	19	28	10	12	2	49	22	68

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	27	24	21	14	12	1	1	52	26	187371
2020	Treasury Board of Canada Secretariat	18	25	23	18	15	0	1	43	33	1824
2020	Policy Sectors	15	24	23	20	18	0	1	40	37	1061
2020	Office of the Comptroller General	20	24	23	22	11	0	0	44	33	215
2020	Financial Management Transformation Sector	15	25	24	20	15	0	2	40	35	68

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	48	23	13	7	5	4	74	13	187251
2020	Treasury Board of Canada Secretariat	31	24	21	12	10	2	56	23	1827
2020	Policy Sectors	30	24	21	12	11	1	55	24	1061
2020	Office of the Comptroller General	33	25	19	14	7	1	59	22	214
2020	Financial Management Transformation Sector	33	24	17	13	11	2	58	25	69

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	30	27	21	12	10	1	58	21	187793
2020	Treasury Board of Canada Secretariat	23	26	23	15	13	0	49	28	1828
2020	Policy Sectors	20	27	23	16	14	0	47	30	1063
2020	Office of the Comptroller General	22	27	21	20	10	0	49	30	215
2020	Financial Management Transformation Sector	29	22	25	14	10	0	51	24	69

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	33	23	18	10	9	6	60	21	187713
2020	Treasury Board of Canada Secretariat	33	20	17	11	11	6	57	24	1828
2020	Policy Sectors	33	21	16	11	12	7	57	25	1063
2020	Office of the Comptroller General	30	21	20	11	11	7	55	23	216
2020	Financial Management Transformation Sector	31	19	15	14	12	10	55	28	69

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	33	33	19	8	5	1	1	68	13	187500
2020	Treasury Board of Canada Secretariat	37	32	20	8	3	0	1	69	11	1822
2020	Policy Sectors	36	32	19	9	4	0	0	69	12	1065
2020	Office of the Comptroller General	48	31	12	6	3	0	0	79	9	216
2020	Financial Management Transformation Sector	45	24	15	7	8	0	2	70	15	69

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	26	32	22	12	7	1	1	59	19	187397
2020	Treasury Board of Canada Secretariat	25	31	24	12	7	0	1	56	19	1825
2020	Policy Sectors	21	31	25	14	8	0	0	53	22	1064
2020	Office of the Comptroller General	27	35	21	11	5	0	1	63	16	216
2020	Financial Management Transformation Sector	30	22	26	10	10	0	2	53	20	69

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	33	31	19	10	6	1	65	16	187439
2020	Treasury Board of Canada Secretariat	31	32	20	11	6	0	63	17	1830
2020	Policy Sectors	27	33	20	10	8	0	61	19	1067
2020	Office of the Comptroller General	36	31	19	7	6	0	68	13	216
2020	Financial Management Transformation Sector	36	25	17	13	9	0	61	22	69

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	45	26	14	8	6	1	1	72	14	187021
2020	Treasury Board of Canada Secretariat	50	25	13	6	5	0	0	76	11	1813
2020	Policy Sectors	50	27	12	6	5	0	0	77	11	1056
2020	Office of the Comptroller General	56	23	10	7	3	0	0	80	10	212
2020	Financial Management Transformation Sector	52	22	12	10	3	0	2	75	14	68

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	30	30	21	11	6	1	61	17	187621
2020	Treasury Board of Canada Secretariat	26	32	23	12	6	0	58	18	1828
2020	Policy Sectors	26	32	24	11	6	0	58	17	1065
2020	Office of the Comptroller General	30	30	24	12	4	0	60	16	216
2020	Financial Management Transformation Sector	41	25	18	10	6	0	65	16	69

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	28	31	22	12	8	1	59	19	187551
2020	Treasury Board of Canada Secretariat	32	33	20	9	5	1	66	14	1829
2020	Policy Sectors	33	32	20	10	5	0	65	15	1065
2020	Office of the Comptroller General	31	34	21	9	5	0	65	14	216
2020	Financial Management Transformation Sector	39	28	17	10	6	0	67	16	69

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	48	28	14	5	3	1	77	9	186877
2020	Treasury Board of Canada Secretariat	45	28	16	7	3	1	74	9	1809
2020	Policy Sectors	44	30	16	7	3	2	75	9	1054
2020	Office of the Comptroller General	46	26	17	7	2	2	73	10	213
2020	Financial Management Transformation Sector	60	18	12	8	2	2	79	9	67

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	33	35	20	8	4	68	13	187065
2020	Treasury Board of Canada Secretariat	30	37	20	8	4	67	13	1807
2020	Policy Sectors	31	36	21	8	4	67	12	1051
2020	Office of the Comptroller General	32	31	26	7	4	63	11	213
2020	Financial Management Transformation Sector	37	30	20	9	5	67	13	68

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	68	17	7	2	2	1	4	89	4	186977
2020	Treasury Board of Canada Secretariat	71	13	5	2	1	0	7	91	4	1804
2020	Policy Sectors	72	12	5	3	2	0	7	90	5	1050
2020	Office of the Comptroller General	74	12	7	1	2	0	3	90	3	214
2020	Financial Management Transformation Sector	73	15	6	2	2	0	3	90	3	67

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	76	10	5	3	3	1	3	89	6	186882
2020	Treasury Board of Canada Secretariat	79	9	4	2	2	1	3	91	5	1799
2020	Policy Sectors	77	10	4	2	3	1	3	91	5	1047
2020	Office of the Comptroller General	82	7	6	1	1	0	3	92	2	212
2020	Financial Management Transformation Sector	79	6	8	2	1	0	4	89	3	67

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	67	20	7	3	2	2	89	4	186557
2020	Treasury Board of Canada Secretariat	71	18	6	3	1	1	90	4	1800
2020	Policy Sectors	69	20	6	3	1	1	90	4	1047
2020	Office of the Comptroller General	74	20	3	2	1	1	94	3	211
2020	Financial Management Transformation Sector	70	20	4	3	2	2	91	5	67

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	66	16	8	4	4	1	84	9	186974
2020	Treasury Board of Canada Secretariat	68	16	7	4	3	1	86	7	1809
2020	Policy Sectors	67	16	7	4	4	1	85	8	1054
2020	Office of the Comptroller General	76	14	5	2	1	1	91	3	215
2020	Financial Management Transformation Sector	72	18	4	3	2	2	91	5	68

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	61	11	4	2	1	21	91	3	187272
2020	Treasury Board of Canada Secretariat	63	11	3	2	1	20	93	3	1811
2020	Policy Sectors	63	12	4	2	1	19	92	3	1056
2020	Office of the Comptroller General	66	11	5	2	1	15	91	4	215
2020	Financial Management Transformation Sector	70	6	11	2	3	9	83	5	68

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	68	18	7	2	1	3	89	4	187971
2020	Treasury Board of Canada Secretariat	74	15	6	2	1	3	91	2	1832
2020	Policy Sectors	73	15	7	2	1	2	90	3	1066
2020	Office of the Comptroller General	70	18	9	0	0	2	90	1	216
2020	Financial Management Transformation Sector	79	10	8	0	2	2	90	2	69

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	68	16	7	4	4	2	86	8	188032
2020	Treasury Board of Canada Secretariat	71	13	8	3	3	2	86	6	1830
2020	Policy Sectors	69	15	8	3	3	1	85	7	1065
2020	Office of the Comptroller General	77	11	6	2	3	1	89	5	217
2020	Financial Management Transformation Sector	73	12	8	2	4	2	85	6	69

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	46	30	15	5	3	1	77	8	188018
2020	Treasury Board of Canada Secretariat	47	28	15	5	2	1	77	8	1829
2020	Policy Sectors	46	30	15	5	2	1	77	7	1063
2020	Office of the Comptroller General	48	29	14	6	2	0	77	9	217
2020	Financial Management Transformation Sector	58	29	7	0	6	0	87	6	69

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	27	40	22	7	4	67	11	188168
2020	Treasury Board of Canada Secretariat	29	40	21	7	3	69	9	1835
2020	Policy Sectors	27	41	21	7	3	69	10	1068
2020	Office of the Comptroller General	26	39	24	7	5	65	11	216
2020	Financial Management Transformation Sector	28	44	19	6	3	72	9	69

Question 72. Overall, my level of work-related stress is...
Survey year	Organization	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	14	33	34	13	5	48	18	188144
2020	Treasury Board of Canada Secretariat	11	32	36	15	5	43	20	1834
2020	Policy Sectors	10	32	36	15	6	42	21	1068
2020	Office of the Comptroller General	12	31	41	12	4	43	15	216
2020	Financial Management Transformation Sector	16	33	35	11	4	49	16	68

Question 73. After my workday, I feel emotionally drained.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	11	20	38	21	9	31	31	187534
2020	Treasury Board of Canada Secretariat	12	24	36	20	8	28	36	1821
2020	Policy Sectors	13	24	36	19	7	26	37	1057
2020	Office of the Comptroller General	11	24	35	20	10	30	35	213
2020	Financial Management Transformation Sector	9	28	31	18	15	32	37	68

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	40	39	11	5	3	1	81	8	187949
2020	Treasury Board of Canada Secretariat	41	40	11	5	2	2	83	6	1832
2020	Policy Sectors	40	40	11	5	2	2	83	6	1068
2020	Office of the Comptroller General	49	39	7	4	1	0	89	5	217
2020	Financial Management Transformation Sector	45	37	13	3	2	2	83	4	69

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	35	32	14	10	6	3	70	16	187564
2020	Treasury Board of Canada Secretariat	36	33	13	10	4	3	71	15	1831
2020	Policy Sectors	36	32	14	11	5	3	70	16	1068
2020	Office of the Comptroller General	42	31	14	10	2	1	74	12	217
2020	Financial Management Transformation Sector	39	32	16	11	2	0	71	13	69

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	39	28	12	11	8	1	1	69	20	187730
2020	Treasury Board of Canada Secretariat	46	27	9	11	6	1	0	73	17	1831
2020	Policy Sectors	44	28	10	12	6	1	0	73	18	1066
2020	Office of the Comptroller General	44	28	11	11	6	0	0	73	17	217
2020	Financial Management Transformation Sector	39	34	7	9	10	1	0	74	19	69

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	48	27	13	4	4	3	1	79	8	187225
2020	Treasury Board of Canada Secretariat	55	26	10	4	2	2	0	83	7	1823
2020	Policy Sectors	55	25	10	4	2	2	0	83	7	1062
2020	Office of the Comptroller General	57	26	11	2	1	2	0	86	3	216
2020	Financial Management Transformation Sector	45	34	11	4	2	3	2	82	6	69

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	34	33	15	10	7	2	68	17	188058
2020	Treasury Board of Canada Secretariat	36	33	15	9	5	1	71	14	1837
2020	Policy Sectors	34	33	16	11	6	1	67	17	1069
2020	Office of the Comptroller General	41	37	13	6	2	0	78	8	217
2020	Financial Management Transformation Sector	35	34	22	6	3	0	69	9	69

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	39	39	10	8	3	0	78	12	188293
2020	Treasury Board of Canada Secretariat	37	41	9	8	3	1	79	12	1837
2020	Policy Sectors	38	42	9	7	4	1	80	11	1069
2020	Office of the Comptroller General	35	45	8	7	3	0	81	11	217
2020	Financial Management Transformation Sector	36	44	7	9	3	2	81	12	69

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	38	37	12	9	4	1	76	13	187495
2020	Treasury Board of Canada Secretariat	35	37	12	11	4	1	73	15	1830
2020	Policy Sectors	35	38	12	10	4	1	74	14	1065
2020	Office of the Comptroller General	32	42	13	7	5	0	75	12	217
2020	Financial Management Transformation Sector	33	39	18	3	6	2	74	9	69

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	35	37	17	6	3	1	1	74	9	186885
2020	Treasury Board of Canada Secretariat	36	36	18	5	2	2	2	74	7	1820
2020	Policy Sectors	35	35	18	6	2	2	2	73	8	1060
2020	Office of the Comptroller General	34	35	22	4	1	1	2	71	6	216
2020	Financial Management Transformation Sector	33	41	17	3	3	2	1	76	6	69

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	45	34	12	4	2	1	1	81	7	187583
2020	Treasury Board of Canada Secretariat	49	33	11	3	1	2	1	85	4	1832
2020	Policy Sectors	50	32	11	3	1	2	1	84	5	1065
2020	Office of the Comptroller General	50	33	11	3	1	1	1	85	4	216
2020	Financial Management Transformation Sector	44	28	19	2	2	4	2	77	3	68

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	65	18	6	1	1	7	3	92	2	187791
2020	Treasury Board of Canada Secretariat	73	17	4	1	0	4	0	95	1	1833
2020	Policy Sectors	73	16	4	1	0	5	0	94	1	1065
2020	Office of the Comptroller General	76	17	4	1	0	3	0	95	1	216
2020	Financial Management Transformation Sector	69	22	3	3	0	3	0	94	3	69

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	50	33	9	5	2	2	84	7	187455
2020	Treasury Board of Canada Secretariat	48	33	9	5	1	3	84	7	1826
2020	Policy Sectors	49	33	8	5	2	3	85	7	1064
2020	Office of the Comptroller General	53	32	8	4	1	1	86	5	217
2020	Financial Management Transformation Sector	48	32	10	6	3	2	81	9	69

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	50	29	9	7	5	1	80	12	187389
2020	Treasury Board of Canada Secretariat	57	26	7	5	3	1	84	9	1824
2020	Policy Sectors	56	26	8	5	4	0	83	9	1061
2020	Office of the Comptroller General	57	27	11	3	3	0	83	6	217
2020	Financial Management Transformation Sector	51	29	12	4	4	0	80	9	69

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	52	28	9	6	4	1	81	10	187701
2020	Treasury Board of Canada Secretariat	62	26	7	3	2	1	88	5	1828
2020	Policy Sectors	62	25	7	3	2	1	88	5	1065
2020	Office of the Comptroller General	65	25	6	2	1	0	90	3	216
2020	Financial Management Transformation Sector	57	28	10	2	2	2	86	3	68

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	23	47	13	12	3	1	1	71	15	44705
2020	Treasury Board of Canada Secretariat	28	48	10	10	2	1	1	77	12	580
2020	Policy Sectors	26	48	12	11	2	1	1	75	13	360
2020	Office of the Comptroller General	26	53	8	10	1	3	0	80	12	83
2020	Financial Management Transformation Sector	18	59	4	11	3	4	0	81	15	26

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	89	11	44722
2020	Treasury Board of Canada Secretariat	99	1	580
2020	Policy Sectors	100	0	360
2020	Office of the Comptroller General	100	0	83
2020	Financial Management Transformation Sector	100	0	26

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	20	35	18	18	8	0	56	26	41680
2020	Treasury Board of Canada Secretariat	19	34	19	21	6	1	53	28	573
2020	Policy Sectors	19	32	19	22	8	1	51	30	359
2020	Office of the Comptroller General	16	40	25	15	4	0	55	19	83
2020	Financial Management Transformation Sector	11	35	27	22	4	0	47	26	26

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	9	91	187153
2020	Treasury Board of Canada Secretariat	8	92	1835
2020	Policy Sectors	8	92	1069
2020	Office of the Comptroller General	13	87	217
2020	Financial Management Transformation Sector	12	88	69

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	13	87	187417
2020	Treasury Board of Canada Secretariat	11	89	1837
2020	Policy Sectors	12	88	1070
2020	Office of the Comptroller General	12	88	217
2020	Financial Management Transformation Sector	9	91	69

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	50	50	24105
2020	Treasury Board of Canada Secretariat	54	46	206
2020	Policy Sectors	55	45	124
2020	Office of the Comptroller General	68	32	24

Question 90. Were any workplace accommodation measures implemented?
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	79	21	24104
2020	Treasury Board of Canada Secretariat	74	26	206
2020	Policy Sectors	73	27	124
2020	Office of the Comptroller General	80	20	24

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	48	33	8	7	3	82	10	19149
2020	Treasury Board of Canada Secretariat	50	29	5	13	3	80	16	152
2020	Policy Sectors	52	31	3	12	1	83	13	90
2020	Office of the Comptroller General	55	20	10	10	5	75	15	19

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	48	30	9	5	3	2	3	82	8	187986
2020	Treasury Board of Canada Secretariat	56	27	6	4	2	2	3	87	7	1837
2020	Policy Sectors	55	27	7	4	2	1	4	86	7	1070
2020	Office of the Comptroller General	57	27	6	5	2	1	3	87	7	217
2020	Financial Management Transformation Sector	45	30	6	10	3	2	4	80	14	69

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Organization	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	29	50	20	1	63	37	188516
2020	Treasury Board of Canada Secretariat	29	53	17	1	65	35	1837
2020	Policy Sectors	32	50	17	1	61	39	1070
2020	Office of the Comptroller General	32	53	14	1	62	38	217
2020	Financial Management Transformation Sector	30	60	10	0	67	33	69

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	37	63	53712
2020	Treasury Board of Canada Secretariat	33	67	541
2020	Policy Sectors	32	68	341
2020	Office of the Comptroller General	38	62	70
2020	Financial Management Transformation Sector	34	66	20

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	11	20	17	20	26	1	4	34	49	53684
2020	Treasury Board of Canada Secretariat	13	21	19	20	22	2	5	36	44	542
2020	Policy Sectors	12	21	16	21	25	1	4	35	48	342
2020	Office of the Comptroller General	23	17	16	22	21	1	0	40	43	71
2020	Financial Management Transformation Sector	14	19	23	30	14	0	0	33	44	21

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	7	16	15	21	36	1	3	24	60	53711
2020	Treasury Board of Canada Secretariat	6	14	14	25	35	2	4	22	63	542
2020	Policy Sectors	6	13	13	23	37	2	5	20	66	342
2020	Office of the Comptroller General	7	24	13	15	35	0	6	33	54	71
2020	Financial Management Transformation Sector	0	32	24	19	19	0	5	34	40	21

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	45	18	12	7	6	2	10	71	15	188101
2020	Treasury Board of Canada Secretariat	41	23	14	8	7	1	8	69	16	1836
2020	Policy Sectors	39	23	14	7	8	2	8	68	16	1069
2020	Office of the Comptroller General	41	19	17	7	9	1	6	65	17	217
2020	Financial Management Transformation Sector	36	24	18	1	16	1	4	63	18	69

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Financial Management Transformation Sector

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack