2020 Public Service Employee Survey Results for Global Affairs Canada

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 37 45 4 10 3 0 0 83 13 188350
2020 Global Affairs Canada 30 48 5 14 3 0 0 78 17 4561

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 76 17 3 2 1 0 1 94 3 187710
2020 Global Affairs Canada 70 20 4 3 1 1 0 91 4 4542
2017 Public Service 68 22 4 3 1 1 1 92 4 173972
2017 Global Affairs Canada 63 27 4 4 1 0 0 91 5 4299
2014 Public Service 68 22 4 3 1 1 1 91 4 181921
2014 Global Affairs Canada 63 27 4 3 1 0 0 91 5 4095

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 39 38 9 10 3 0 0 78 14 188104
2020 Global Affairs Canada 30 38 11 16 4 0 0 69 20 4550
2019 Public Service 43 35 7 10 5 0 0 78 15 181461
2019 Global Affairs Canada 37 35 7 13 8 0 0 72 21 3863
2017 Public Service 39 36 7 11 7 0 0 75 18 174178
2017 Global Affairs Canada 35 38 7 13 6 0 0 74 19 4307
2014 Public Service 40 35 7 11 7 0 0 75 18 181828
2014 Global Affairs Canada 37 37 8 11 6 0 0 75 17 4088

Question 4. I get the training I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 33 39 12 11 4 0 1 73 15 187496
2020 Global Affairs Canada 27 40 13 14 4 0 1 68 18 4543
2019 Public Service 29 40 12 13 6 0 0 69 19 181032
2019 Global Affairs Canada 26 41 14 14 5 0 0 67 19 3860
2018 Public Service 25 45 10 14 6 0 1 70 20 161510
2018 Global Affairs Canada 22 45 13 15 5 0 1 67 20 3652
2017 Public Service 26 40 12 14 8 0 0 66 23 174231
2017 Global Affairs Canada 23 40 13 15 8 0 0 63 23 4304
2014 Public Service 24 39 12 16 9 0 0 63 25 181873
2014 Global Affairs Canada 22 40 15 16 7 0 1 62 24 4095

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 45 36 9 7 3 0 0 81 10 186897
2020 Global Affairs Canada 36 39 11 10 3 0 0 76 13 4525
2019 Public Service 45 35 9 7 3 0 0 81 10 180486
2019 Global Affairs Canada 39 38 11 8 3 0 0 77 12 3850
2017 Public Service 44 37 8 7 3 0 0 82 10 173739
2017 Global Affairs Canada 38 41 9 9 3 0 0 79 12 4297
2014 Public Service 42 38 9 7 3 0 0 80 11 181746
2014 Global Affairs Canada 38 41 11 8 3 0 0 79 10 4091

Question 6. I have support at work to balance my work and personal life.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 45 31 10 8 5 0 0 77 13 187730
2020 Global Affairs Canada 35 34 12 13 7 0 0 69 19 4554
2019 Public Service 45 31 10 8 5 0 0 77 13 181242
2019 Global Affairs Canada 36 33 12 12 6 0 0 70 18 3869
2018 Public Service 42 33 11 8 5 0 0 76 13 161141
2018 Global Affairs Canada 35 34 12 11 6 0 1 70 18 3641
2017 Public Service 41 33 10 9 6 0 1 74 15 174019
2017 Global Affairs Canada 32 34 12 13 7 1 0 67 21 4305
2014 Public Service 36 34 12 10 7 0 1 71 16 181787
2014 Global Affairs Canada 29 36 14 13 7 1 1 66 20 4093

Question 7. I get a sense of satisfaction from my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 40 38 11 7 4 0 0 78 11 188177
2020 Global Affairs Canada 37 41 11 8 3 0 0 78 11 4562
2019 Public Service 37 39 12 7 5 0 0 76 12 181595
2019 Global Affairs Canada 40 40 10 7 4 0 0 80 11 3868
2018 Public Service 34 42 12 8 5 0 0 75 13 160671
2018 Global Affairs Canada 37 43 10 6 4 0 0 80 10 3624
2017 Public Service 33 44 11 8 5 0 0 77 13 174203
2017 Global Affairs Canada 38 42 9 6 4 0 0 81 10 4307
2014 Public Service 30 44 12 9 5 0 0 74 14 181850
2014 Global Affairs Canada 31 44 12 9 4 0 0 75 13 4097

Question 8. I receive meaningful recognition for work well done.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 33 36 14 10 7 0 0 69 17 188210
2020 Global Affairs Canada 31 38 13 11 6 0 0 70 17 4554
2019 Public Service 28 36 15 12 8 0 0 65 20 181492
2019 Global Affairs Canada 28 39 13 12 7 0 0 67 19 3863
2018 Public Service 26 34 17 13 10 0 0 60 23 161141
2018 Global Affairs Canada 25 38 16 12 9 0 0 63 21 3644
2017 Public Service 25 35 16 13 10 0 0 61 24 174142
2017 Global Affairs Canada 25 38 16 13 7 0 0 64 21 4306
2014 Public Service 21 35 17 15 11 0 0 57 26 181788
2014 Global Affairs Canada 21 38 17 15 9 0 0 59 24 4095

Question 9. I have clear work objectives.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 35 41 11 9 3 0 0 76 13 187222
2020 Global Affairs Canada 29 44 12 11 4 0 0 73 15 4528
2019 Public Service 32 42 12 10 4 0 0 74 14 180719
2019 Global Affairs Canada 28 43 13 12 5 0 0 71 16 3842
2018 Public Service 29 41 13 11 5 0 0 71 16 161312
2018 Global Affairs Canada 27 42 14 10 6 0 0 70 16 3644
2017 Public Service 29 42 12 11 5 0 0 72 16 174083
2017 Global Affairs Canada 26 44 14 11 5 0 0 70 16 4307

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 48 36 8 4 2 0 0 85 7 187373
2020 Global Affairs Canada 46 39 8 4 2 0 0 85 6 4539
2019 Public Service 44 38 10 5 3 0 0 82 8 180781
2019 Global Affairs Canada 43 42 8 5 2 0 0 85 7 3849
2018 Public Service 43 40 9 5 2 0 0 84 7 161313
2018 Global Affairs Canada 46 41 7 4 2 0 0 87 6 3643
2017 Public Service 40 40 10 6 4 0 0 81 9 173996
2017 Global Affairs Canada 41 42 9 5 3 0 0 83 8 4308
2014 Public Service 38 40 12 6 4 1 0 79 10 181765
2014 Global Affairs Canada 37 43 11 6 3 0 0 80 9 4094

Question 11. Overall, I feel valued at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 36 36 13 9 6 0 0 71 16 187805
2020 Global Affairs Canada 34 37 13 10 6 0 0 71 16 4548
2019 Public Service 32 36 14 10 8 0 0 68 18 181182
2019 Global Affairs Canada 31 39 13 10 6 0 0 70 17 3852
2018 Public Service 29 37 14 11 9 0 0 66 20 160988
2018 Global Affairs Canada 29 40 13 11 7 0 0 69 18 3637
2017 Public Service 28 37 14 11 10 0 0 65 21 173998
2017 Global Affairs Canada 29 39 14 11 7 0 0 68 18 4304

Question 12. I am proud of the work that I do.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 54 32 9 3 2 0 0 86 5 186823
2020 Global Affairs Canada 50 35 9 3 1 0 0 86 5 4523
2019 Public Service 52 33 10 3 2 0 0 85 5 180371
2019 Global Affairs Canada 52 34 9 3 2 0 0 87 4 3839
2018 Public Service 50 35 9 3 2 0 0 85 5 160125
2018 Global Affairs Canada 51 36 8 3 2 0 0 87 5 3601
2017 Public Service 52 35 9 3 2 0 0 87 5 173795
2017 Global Affairs Canada 53 35 8 3 1 0 0 88 4 4293
2014 Public Service 59 29 8 2 2 0 0 88 4 181719
2014 Global Affairs Canada 57 31 9 2 1 0 0 88 4 4090

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 34 37 13 10 6 0 0 71 16 187289
2020 Global Affairs Canada 34 41 12 9 4 0 0 76 13 4534
2019 Public Service 30 37 14 11 7 0 0 68 18 180719
2019 Global Affairs Canada 31 40 13 11 5 0 0 71 16 3846
2018 Public Service 27 38 14 12 9 0 0 65 21 160686
2018 Global Affairs Canada 30 42 12 11 5 0 0 71 16 3616
2017 Public Service 28 39 13 12 8 0 0 67 20 173615
2017 Global Affairs Canada 31 42 12 10 5 0 0 74 14 4291
2014 Public Service 21 40 14 14 10 0 0 62 25 181784
2014 Global Affairs Canada 23 43 14 14 7 0 0 66 20 4095

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 37 33 15 8 6 0 0 71 14 187895
2020 Global Affairs Canada 36 37 13 8 4 0 0 74 13 4544
2019 Public Service 34 33 15 9 7 0 0 68 16 181253
2019 Global Affairs Canada 34 36 15 9 5 0 0 71 14 3859
2018 Public Service 31 34 16 10 8 0 0 66 18 160340
2018 Global Affairs Canada 33 37 14 9 6 0 0 70 15 3623
2017 Public Service 32 35 15 11 8 0 0 67 18 173681
2017 Global Affairs Canada 33 37 14 10 5 0 0 70 16 4294
2014 Public Service 27 36 16 12 9 0 0 63 21 181760
2014 Global Affairs Canada 27 38 16 12 6 0 0 66 19 4092

Question 15. I have support at work to provide a high level of service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 36 39 12 8 4 0 0 75 12 186744
2020 Global Affairs Canada 31 42 13 9 4 0 0 74 13 4520
2019 Public Service 32 39 13 9 5 0 0 72 14 179179
2019 Global Affairs Canada 30 41 14 10 4 1 0 72 14 3819
2018 Public Service 30 37 15 11 7 0 0 67 18 160685
2018 Global Affairs Canada 29 40 14 11 5 0 0 69 17 3627
2017 Public Service 31 38 14 10 6 0 0 69 17 173677
2017 Global Affairs Canada 31 39 15 10 4 0 0 70 15 4295
2014 Public Service 28 38 16 11 7 0 0 66 18 181718
2014 Global Affairs Canada 28 39 16 11 5 0 0 68 16 4090

Question 16. Overall, I like my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 46 36 10 5 2 0 0 83 8 188122
2020 Global Affairs Canada 43 39 11 6 2 0 0 82 8 4557
2019 Public Service 43 38 10 5 3 0 0 81 8 181588
2019 Global Affairs Canada 44 39 10 5 2 0 0 83 7 3866
2018 Public Service 40 39 11 6 3 0 0 80 9 161156
2018 Global Affairs Canada 42 40 10 5 3 0 0 83 8 3637
2017 Public Service 40 40 11 6 3 0 0 80 9 173510
2017 Global Affairs Canada 43 40 9 5 3 0 0 83 8 4291
2014 Public Service 39 40 11 6 4 0 0 79 9 181673
2014 Global Affairs Canada 38 41 12 6 3 0 0 79 9 4090

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Organization Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 37 32 16 8 5 0 1 70 13 187208
2020 Global Affairs Canada 25 30 20 14 11 0 0 55 25 4515
2019 Public Service 39 32 17 7 4 0 1 71 12 180499
2019 Global Affairs Canada 27 31 19 12 10 0 0 58 22 3850
2018 Public Service 37 32 17 8 5 0 1 70 13 161699
2018 Global Affairs Canada 26 30 19 14 10 0 0 57 24 3647
2017 Public Service 37 35 16 7 4 0 1 73 11 174272
2017 Global Affairs Canada 24 35 19 13 8 0 1 60 21 4310
2014 Public Service 35 34 18 7 5 0 1 70 12 181779
2014 Global Affairs Canada 23 34 21 12 9 0 0 57 22 4093

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 10 24 35 20 9 1 1 30 34 188088
2020 Global Affairs Canada 7 24 39 21 7 1 1 28 32 4559
2019 Public Service 10 24 35 19 9 1 1 29 35 181388
2019 Global Affairs Canada 8 25 39 19 7 1 1 27 34 3861
2018 Public Service 11 26 35 18 8 1 1 27 37 161147
2018 Global Affairs Canada 11 27 37 18 5 1 1 24 38 3632
2017 Public Service 11 24 35 17 9 1 3 27 37 173451
2017 Global Affairs Canada 10 26 38 17 6 1 3 24 38 4283
2014 Public Service 12 28 36 16 7 1 2 23 40 181277
2014 Global Affairs Canada 14 31 35 14 5 0 1 19 46 4079

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 8 15 26 29 19 2 2 50 23 187380
2020 Global Affairs Canada 7 17 29 30 14 2 2 45 24 4538
2019 Public Service 10 18 27 24 16 2 2 42 30 180845
2019 Global Affairs Canada 10 20 31 24 11 2 2 36 31 3854
2018 Public Service 12 20 28 23 13 2 2 37 33 160571
2018 Global Affairs Canada 11 22 32 23 8 2 2 32 34 3621
2017 Public Service 12 19 28 21 14 3 4 37 33 173005
2017 Global Affairs Canada 11 21 32 21 9 2 3 32 34 4278
2014 Public Service 13 22 29 20 11 2 3 32 37 181116
2014 Global Affairs Canada 19 29 28 15 6 1 2 22 50 4083

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 13 21 31 20 11 2 2 32 36 187586
2020 Global Affairs Canada 16 25 32 18 7 1 1 25 42 4551
2019 Public Service 16 23 29 18 10 2 2 29 41 181013
2019 Global Affairs Canada 19 27 30 15 6 1 2 22 47 3850
2018 Public Service 17 24 29 17 9 2 3 26 43 160643
2018 Global Affairs Canada 22 28 28 13 5 1 2 19 51 3620
2017 Public Service 17 23 29 15 9 2 4 26 43 173286
2017 Global Affairs Canada 23 28 28 12 5 1 2 18 53 4291
2014 Public Service 21 25 27 14 7 2 3 23 48 181132
2014 Global Affairs Canada 29 30 24 11 3 1 2 15 61 4079

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 7 14 30 29 17 1 2 48 21 187162
2020 Global Affairs Canada 13 24 33 20 8 1 1 28 38 4539
2019 Public Service 7 15 31 28 16 1 2 46 22 180493
2019 Global Affairs Canada 12 25 35 19 8 1 1 27 38 3848
2018 Public Service 8 16 32 27 14 1 2 42 25 160266
2018 Global Affairs Canada 15 26 35 16 7 1 1 23 41 3624
2017 Public Service 8 15 31 25 14 1 4 42 25 172593
2017 Global Affairs Canada 14 26 34 17 7 1 2 24 41 4282
2014 Public Service 9 17 33 25 12 1 3 38 27 180699
2014 Global Affairs Canada 14 28 35 16 5 1 1 21 43 4071

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 12 19 27 23 15 1 2 40 32 187650
2020 Global Affairs Canada 16 24 29 19 10 1 2 29 41 4551
2019 Public Service 14 20 27 20 14 1 2 36 36 181066
2019 Global Affairs Canada 17 24 28 17 10 1 2 27 43 3861
2018 Public Service 17 23 27 18 11 1 2 30 42 160843
2018 Global Affairs Canada 20 29 28 13 6 1 2 20 51 3626
2017 Public Service 17 22 27 17 12 2 4 30 41 173223
2017 Global Affairs Canada 24 28 26 12 6 2 3 19 54 4295
2014 Public Service 21 25 27 15 9 1 3 24 48 181145
2014 Global Affairs Canada 27 30 25 11 4 1 2 15 60 4084

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 8 14 24 27 19 4 3 50 24 187087
2020 Global Affairs Canada 10 18 29 25 13 3 3 40 30 4539
2019 Public Service 12 18 26 22 16 3 3 41 32 180618
2019 Global Affairs Canada 16 23 29 19 8 2 2 29 41 3855
2018 Public Service 13 20 27 22 13 3 3 37 35 160300
2018 Global Affairs Canada 15 26 29 17 8 2 3 26 43 3612
2017 Public Service 12 18 26 21 14 3 5 39 33 173264
2017 Global Affairs Canada 15 25 30 17 8 2 4 26 42 4284
2014 Public Service 11 18 27 24 13 3 5 40 31 181040
2014 Global Affairs Canada 16 23 31 18 7 1 4 26 41 4078

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 12 20 32 20 12 2 2 33 34 187395
2020 Global Affairs Canada 17 24 32 17 7 1 1 25 42 4550
2019 Public Service 14 22 31 17 11 2 2 30 38 180911
2019 Global Affairs Canada 20 28 30 14 6 1 1 20 49 3852
2018 Public Service 16 24 31 16 9 2 2 25 42 161001
2018 Global Affairs Canada 22 28 30 12 5 1 2 17 52 3631
2017 Public Service 16 22 31 15 9 3 4 26 41 173340
2017 Global Affairs Canada 21 28 31 12 5 1 2 18 50 4296
2014 Public Service 18 24 31 14 8 2 3 23 44 181146
2014 Global Affairs Canada 24 29 29 10 4 1 2 14 55 4078

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 7 17 36 26 12 1 1 39 25 187956
2020 Global Affairs Canada 7 20 39 23 9 0 1 33 27 4562
2019 Public Service 10 19 33 23 13 1 1 37 30 181282
2019 Global Affairs Canada 11 22 35 22 9 1 1 31 33 3860
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 28 30 17 8 6 6 4 65 16 187998
2020 Global Affairs Canada 27 32 16 9 5 6 5 66 16 4551
2019 Public Service 29 30 16 10 7 5 3 64 19 181323
2019 Global Affairs Canada 27 31 16 10 7 5 4 63 20 3859
2018 Public Service 21 32 19 11 9 5 3 59 21 161064
2018 Global Affairs Canada 22 34 18 9 7 6 3 62 18 3637
2017 Public Service 26 31 16 11 9 5 4 62 21 174143
2017 Global Affairs Canada 25 33 14 10 7 5 6 65 19 4309
2014 Public Service 28 32 15 10 8 4 3 64 20 181579
2014 Global Affairs Canada 31 32 14 9 6 4 4 68 16 4087

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 49 28 9 8 5 1 0 78 13 187747
2020 Global Affairs Canada 50 30 8 8 4 1 0 80 12 4546
2019 Public Service 45 29 9 9 6 1 0 75 16 181181
2019 Global Affairs Canada 45 31 8 9 6 1 0 77 15 3855
2018 Public Service 40 31 10 10 8 1 0 72 18 160757
2018 Global Affairs Canada 41 33 9 10 6 1 0 74 16 3627
2017 Public Service 41 30 10 10 8 1 0 73 17 174130
2017 Global Affairs Canada 43 33 9 8 6 1 0 77 14 4303
2014 Public Service 41 30 10 10 7 1 0 73 18 181550
2014 Global Affairs Canada 44 31 9 9 5 1 0 76 15 4085

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 54 30 7 5 3 0 0 85 8 187251
2020 Global Affairs Canada 56 31 5 5 2 0 0 88 7 4526
2019 Public Service 49 33 8 7 3 0 0 82 11 181129
2019 Global Affairs Canada 51 34 6 7 3 0 0 84 9 3847
2018 Public Service 44 36 9 7 4 0 0 81 11 160773
2018 Global Affairs Canada 49 35 7 6 3 0 0 84 8 3634
2017 Public Service 41 38 9 8 4 0 0 80 12 173904
2017 Global Affairs Canada 47 38 6 6 2 0 0 85 8 4297
2014 Public Service 39 40 9 8 3 0 0 80 11 181417
2014 Global Affairs Canada 46 40 7 5 2 0 0 86 8 4081

Question 22. The people I work with value my ideas and opinions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 45 35 11 5 2 1 0 82 7 186700
2020 Global Affairs Canada 48 35 9 5 2 1 0 84 7 4519
2019 Public Service 42 36 12 5 3 1 0 79 8 181393
2019 Global Affairs Canada 45 37 9 5 2 1 0 83 7 3866
2018 Public Service 37 40 13 5 3 1 0 77 9 161015
2018 Global Affairs Canada 41 40 10 5 2 1 0 82 7 3638

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 48 24 11 4 4 6 3 79 9 188004
2020 Global Affairs Canada 49 25 9 5 4 5 3 81 10 4557
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 48 25 14 4 3 1 4 78 8 187985
2020 Global Affairs Canada 54 28 10 3 2 1 2 85 5 4553
2019 Public Service 45 27 15 5 3 1 4 75 9 181574
2019 Global Affairs Canada 51 28 11 4 2 1 3 82 6 3860

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 46 30 11 7 5 1 1 77 12 187915
2020 Global Affairs Canada 42 32 12 9 5 0 1 75 14 4551
2019 Public Service 42 31 13 8 5 1 1 74 14 181505
2019 Global Affairs Canada 39 32 12 10 6 1 1 72 16 3873
2018 Public Service 37 35 12 9 6 1 0 73 15 160726
2018 Global Affairs Canada 33 36 12 11 6 1 1 71 17 3621
2017 Public Service 37 35 12 9 6 1 0 73 15 174253
2017 Global Affairs Canada 33 38 12 10 6 1 1 72 16 4311
2014 Public Service 36 36 12 9 6 1 0 72 15 181472
2014 Global Affairs Canada 30 39 13 11 6 1 1 70 17 4081

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 51 24 13 5 4 2 2 77 10 187690
2020 Global Affairs Canada 48 25 12 6 5 2 1 76 12 4540

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 49 30 10 6 4 1 1 80 10 188026
2020 Global Affairs Canada 47 31 10 7 4 0 0 79 11 4560
2019 Public Service 46 31 10 7 5 1 0 77 12 180879
2019 Global Affairs Canada 42 32 10 9 5 1 1 75 14 3855
2018 Public Service 42 32 11 8 5 1 0 75 14 160177
2018 Global Affairs Canada 40 33 11 9 6 1 0 74 14 3605
2017 Public Service 42 33 10 8 5 1 0 76 14 174142
2017 Global Affairs Canada 39 36 10 8 5 1 0 76 13 4310
2014 Public Service 40 34 11 9 6 1 0 75 15 181437
2014 Global Affairs Canada 36 36 11 10 5 1 0 74 15 4082

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 39 61 188363
2020 Global Affairs Canada 41 59 4561

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 52 17 9 3 3 5 12 83 7 188232
2020 Global Affairs Canada 53 22 7 3 2 4 10 86 5 4562

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 56 25 9 5 4 0 0 82 9 188350
2020 Global Affairs Canada 52 28 9 7 4 0 0 80 11 4560
2019 Public Service 51 28 10 6 5 0 0 79 11 181662
2019 Global Affairs Canada 46 29 10 8 6 0 0 76 14 3870
2018 Public Service 47 28 11 7 6 0 0 75 13 160605
2018 Global Affairs Canada 43 30 11 9 6 1 0 73 15 3620
2017 Public Service 49 27 10 7 6 0 0 77 12 173871
2017 Global Affairs Canada 45 29 11 8 5 1 0 75 13 4300
2014 Public Service 46 30 11 7 6 0 0 77 13 181293
2014 Global Affairs Canada 40 33 13 8 5 1 1 74 13 4074
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 39 29 13 7 5 7 0 73 13 188297
2020 Global Affairs Canada 33 34 14 8 4 7 0 72 13 4563
2019 Public Service 32 31 15 8 7 6 0 68 16 181333
2019 Global Affairs Canada 28 33 17 10 5 6 0 66 16 3863
2018 Public Service 28 31 17 9 8 6 0 63 19 161481
2018 Global Affairs Canada 26 35 17 10 5 6 0 65 16 3651
2017 Public Service 27 32 16 10 8 7 0 64 19 174230
2017 Global Affairs Canada 25 35 17 10 6 7 0 65 17 4302
2014 Public Service 24 32 17 10 8 8 0 62 20 181131
2014 Global Affairs Canada 20 36 20 10 6 8 0 60 18 4073

Question 32. I have confidence in the senior management of my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 35 31 14 9 7 2 0 68 17 187817
2020 Global Affairs Canada 29 35 16 12 6 2 0 65 19 4541
2019 Public Service 29 31 17 12 9 3 0 62 21 180978
2019 Global Affairs Canada 25 34 18 13 7 2 0 60 21 3850
2018 Public Service 25 31 18 13 11 2 0 58 24 161089
2018 Global Affairs Canada 24 33 19 14 8 2 0 58 22 3647
2017 Public Service 24 31 17 13 11 3 0 57 25 174174
2017 Global Affairs Canada 21 35 20 13 8 2 0 58 22 4307
2014 Public Service 21 31 19 15 12 3 0 53 27 181126
2014 Global Affairs Canada 15 32 22 17 10 3 0 49 28 4073

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 26 31 17 12 8 5 0 60 21 187771
2020 Global Affairs Canada 20 33 19 16 8 3 0 54 26 4541
2019 Public Service 21 30 20 15 10 5 0 53 26 180782
2019 Global Affairs Canada 17 31 21 18 9 4 0 50 29 3854
2018 Public Service 17 29 21 16 12 5 0 48 30 160960
2018 Global Affairs Canada 15 28 23 19 10 4 0 46 31 3640
2017 Public Service 17 29 20 17 12 6 0 49 31 174040
2017 Global Affairs Canada 13 30 23 19 10 5 0 45 30 4301
2014 Public Service 14 28 21 18 13 5 0 45 33 181064
2014 Global Affairs Canada 9 26 24 22 14 4 0 37 38 4072

Question 34. Essential information flows effectively from senior management to staff.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 25 34 15 14 9 2 0 61 24 188175
2020 Global Affairs Canada 20 35 18 17 8 2 0 56 25 4554
2019 Public Service 19 31 18 17 12 3 0 52 29 181112
2019 Global Affairs Canada 14 32 20 19 12 2 0 47 32 3860
2018 Public Service 16 30 18 18 14 3 0 48 33 161278
2018 Global Affairs Canada 13 30 21 22 12 2 0 44 35 3650
2017 Public Service 17 31 17 17 14 3 0 50 32 173985
2017 Global Affairs Canada 13 32 20 20 12 3 0 47 33 4303
2014 Public Service 14 31 18 19 14 3 0 47 34 181026
2014 Global Affairs Canada 8 28 20 25 16 2 0 38 42 4071

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 41 21 12 5 5 12 4 74 12 188232
2020 Global Affairs Canada 40 29 19 7 3 2 0 71 10 4558
2019 Public Service 40 20 12 6 5 13 3 72 14 181690
2019 Global Affairs Canada 41 30 18 5 2 4 0 73 7 3874
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 31 42 15 8 3 1 0 74 11 188081
2020 Global Affairs Canada 22 46 17 11 3 1 0 69 14 4553
2019 Public Service 27 42 17 9 4 1 0 70 13 181538
2019 Global Affairs Canada 20 47 17 12 3 1 0 67 15 3866
2018 Public Service 24 42 18 10 5 1 0 67 15 161017
2018 Global Affairs Canada 18 46 19 11 4 1 0 65 16 3637
2017 Public Service 25 41 17 10 6 1 0 67 16 173974
2017 Global Affairs Canada 19 46 18 11 5 1 0 65 16 4299
2014 Public Service 24 40 18 10 6 2 0 65 16 181189
2014 Global Affairs Canada 13 39 21 17 8 1 0 53 25 4073

Question 37. I feel that change is managed well in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 21 36 19 15 7 2 0 59 22 187137
2020 Global Affairs Canada 14 33 22 21 9 2 0 47 30 4533
2019 Public Service 15 33 21 18 10 3 0 50 29 180810
2019 Global Affairs Canada 10 29 23 25 11 2 0 40 37 3850

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 35 36 13 8 5 3 1 73 13 187863
2020 Global Affairs Canada 31 39 12 9 4 3 1 73 14 4553
2019 Public Service 32 36 14 9 5 2 1 71 15 181324
2019 Global Affairs Canada 31 39 13 9 4 2 1 73 14 3863
2018 Public Service 31 38 14 9 5 2 1 71 15 161068
2018 Global Affairs Canada 32 39 12 10 5 2 1 73 15 3638
2017 Public Service 35 37 12 8 5 3 1 74 14 173795
2017 Global Affairs Canada 33 38 10 9 5 3 1 74 15 4302
2014 Public Service 36 37 11 7 4 3 1 77 12 181015
2014 Global Affairs Canada 36 36 11 9 4 3 1 76 13 4076

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 37 36 16 6 4 2 0 74 10 187519
2020 Global Affairs Canada 28 40 20 7 4 2 0 69 11 4538
2019 Public Service 32 36 18 7 5 1 0 69 12 181009
2019 Global Affairs Canada 26 40 20 8 4 2 0 67 13 3845
2018 Public Service 30 38 18 8 5 1 0 69 13 160645
2018 Global Affairs Canada 25 41 20 8 4 1 0 67 13 3627

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 24 25 18 12 10 9 2 55 25 187781
2020 Global Affairs Canada 16 21 19 16 13 11 3 43 34 4546
2019 Public Service 21 24 19 13 13 8 2 50 29 181309
2019 Global Affairs Canada 14 22 19 16 15 10 3 41 36 3863
2018 Public Service 18 25 19 14 14 8 2 48 31 161057
2018 Global Affairs Canada 13 21 20 17 17 10 2 39 39 3633
2017 Public Service 18 25 17 14 14 9 3 48 32 173820
2017 Global Affairs Canada 12 20 17 16 18 12 5 39 40 4296
2014 Public Service 16 24 18 16 15 9 2 45 35 180995
2014 Global Affairs Canada 11 20 19 19 17 11 3 36 42 4075

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 27 33 17 12 8 3 0 61 21 187687
2020 Global Affairs Canada 16 25 18 20 19 2 0 42 40 4549
2019 Public Service 24 32 17 14 11 2 0 57 25 181262
2019 Global Affairs Canada 14 26 17 21 20 2 0 41 42 3859
2018 Public Service 20 32 18 15 12 2 0 53 28 161004
2018 Global Affairs Canada 12 27 17 20 22 2 0 40 43 3638
2017 Public Service 22 32 16 14 11 3 0 57 27 173983
2017 Global Affairs Canada 15 29 16 19 18 2 0 45 38 4304
2014 Public Service 19 31 17 16 13 3 1 52 30 180900
2014 Global Affairs Canada 12 29 19 21 16 2 0 42 38 4074

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 24 28 15 14 14 3 2 55 29 188227
2020 Global Affairs Canada 15 23 15 20 24 2 2 39 46 4556
2019 Public Service 22 28 15 14 16 2 2 52 32 181671
2019 Global Affairs Canada 14 24 14 19 25 2 1 40 45 3874
2018 Public Service 19 27 16 16 18 2 2 48 35 161071
2018 Global Affairs Canada 12 22 14 19 30 1 2 35 51 3639
2017 Public Service 19 27 15 16 18 3 3 48 36 174011
2017 Global Affairs Canada 12 22 13 19 30 2 2 35 51 4302
2014 Public Service 16 25 15 18 22 2 2 42 42 180943
2014 Global Affairs Canada 11 22 15 22 27 2 1 34 51 4072

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 51 23 13 6 4 1 4 77 10 188359
2020 Global Affairs Canada 41 25 17 8 6 1 3 68 14 4557
2019 Public Service 51 24 13 5 3 1 4 78 9 181398
2019 Global Affairs Canada 44 25 15 6 4 1 5 73 11 3867

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 47 24 14 6 4 1 3 74 11 188093
2020 Global Affairs Canada 40 28 18 7 4 1 3 70 11 4555
2019 Public Service 44 24 16 7 5 2 4 71 12 181082
2019 Global Affairs Canada 42 25 17 7 4 1 3 71 12 3861

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 74 9 5 2 3 3 4 89 5 187576
2020 Global Affairs Canada 65 12 7 4 3 4 4 84 8 4547
2019 Public Service 72 9 5 2 3 4 4 88 6 180710
2019 Global Affairs Canada 69 11 6 2 3 4 5 88 6 3846

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 72 11 5 2 2 2 7 91 4 187772
2020 Global Affairs Canada 69 12 5 2 1 2 9 90 4 4548
2019 Public Service 75 7 4 1 2 2 9 92 4 180694
2019 Global Affairs Canada 75 6 3 1 1 2 11 93 3 3851

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 24 41 18 9 4 4 0 68 14 187878
2020 Global Affairs Canada 18 44 20 10 4 3 0 64 15 4547
2019 Public Service 21 40 19 10 6 4 0 63 17 181429
2019 Global Affairs Canada 16 43 21 12 3 4 0 62 16 3861
2018 Public Service 20 35 22 11 8 3 0 57 20 161226
2018 Global Affairs Canada 14 35 28 13 6 3 0 51 20 3642
2017 Public Service 20 35 21 12 8 4 1 58 21 174027
2017 Global Affairs Canada 14 37 26 13 6 4 0 53 21 4299

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 38 37 13 7 3 2 0 77 10 187243
2020 Global Affairs Canada 28 40 15 12 4 1 0 69 16 4538
2019 Public Service 36 38 13 7 4 2 0 75 11 180695
2019 Global Affairs Canada 28 41 15 10 4 2 0 70 14 3848
2018 Public Service 39 38 13 6 3 2 0 78 9 160801
2018 Global Affairs Canada 32 41 15 8 3 1 0 74 11 3629
2017 Public Service 37 40 12 6 3 2 0 78 9 173976
2017 Global Affairs Canada 30 44 13 8 3 2 0 75 11 4302
2014 Public Service 38 37 13 6 3 3 0 78 9 180874
2014 Global Affairs Canada 33 41 14 7 2 2 0 76 10 4069

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 41 34 13 5 3 4 1 78 8 187651
2020 Global Affairs Canada 30 38 15 8 4 4 0 71 13 4546
2019 Public Service 42 34 13 4 3 3 0 79 7 180863
2019 Global Affairs Canada 34 41 13 6 3 3 0 77 9 3856
2018 Public Service 40 36 14 4 3 3 0 78 7 160822
2018 Global Affairs Canada 33 40 15 6 3 3 0 76 9 3639
2017 Public Service 37 35 15 4 3 4 1 76 8 173916
2017 Global Affairs Canada 31 39 16 5 3 5 1 74 9 4302
2014 Public Service 40 35 14 4 3 4 1 79 7 180799
2014 Global Affairs Canada 37 38 14 4 2 5 0 79 6 4066

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 38 32 16 5 3 6 1 75 8 188080
2020 Global Affairs Canada 30 38 16 6 4 5 1 72 11 4554

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 44 30 11 5 4 4 2 79 10 187541
2020 Global Affairs Canada 37 34 10 8 5 4 3 76 13 4532

Question 49. Overall, my department or agency treats me with respect.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 53 31 8 4 3 0 0 85 7 187707
2020 Global Affairs Canada 40 37 11 9 4 0 0 77 12 4535
2019 Public Service 48 34 9 5 4 0 0 82 9 181342
2019 Global Affairs Canada 38 38 12 8 4 0 0 76 11 3863
2018 Public Service 44 36 10 5 4 0 0 81 9 160659
2018 Global Affairs Canada 36 39 14 7 4 0 0 76 11 3629
2017 Public Service 43 37 10 6 4 0 0 80 10 174074
2017 Global Affairs Canada 35 42 12 7 4 0 0 77 11 4302
2014 Public Service 42 37 11 6 4 0 0 79 10 180763
2014 Global Affairs Canada 33 42 14 8 4 0 0 74 12 4068

Question 50. I would recommend my department or agency as a great place to work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 44 31 13 7 5 0 0 75 12 187475
2020 Global Affairs Canada 30 33 19 12 6 0 0 63 18 4530
2019 Public Service 39 31 15 8 6 1 0 70 15 181212
2019 Global Affairs Canada 29 34 18 12 6 1 0 64 18 3861
2018 Public Service 35 32 17 9 7 1 0 67 16 160754
2018 Global Affairs Canada 27 32 22 13 6 1 0 59 19 3629
2017 Public Service 33 32 16 9 8 1 0 66 17 173925
2017 Global Affairs Canada 27 34 21 12 6 1 0 61 18 4297
2014 Public Service 28 35 17 11 8 1 0 63 19 180897
2014 Global Affairs Canada 20 38 21 14 6 1 0 58 21 4066

Question 51. I am satisfied with my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 42 33 13 7 5 0 0 75 12 186722
2020 Global Affairs Canada 29 36 17 12 6 0 0 65 18 4523
2019 Public Service 37 34 14 9 6 0 0 71 15 180546
2019 Global Affairs Canada 27 36 18 12 6 0 0 64 17 3844
2018 Public Service 33 34 16 10 7 0 0 68 16 160146
2018 Global Affairs Canada 26 34 20 13 6 0 0 61 19 3615
2017 Public Service 32 35 15 10 7 0 0 68 17 173991
2017 Global Affairs Canada 26 38 18 12 6 0 0 64 18 4304
2014 Public Service 27 36 17 12 7 0 0 64 20 180844
2014 Global Affairs Canada 20 38 20 15 7 0 0 58 22 4067

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 39 25 17 9 6 3 1 66 16 187915
2020 Global Affairs Canada 38 28 15 9 6 2 1 69 15 4546
2019 Public Service 34 25 18 11 8 3 1 61 20 181559
2019 Global Affairs Canada 37 30 15 9 5 2 1 70 15 3874
2018 Public Service 31 25 19 12 9 3 0 59 22 161050
2018 Global Affairs Canada 35 28 17 10 7 2 1 65 17 3638
2017 Public Service 30 26 18 11 9 4 1 59 22 173970
2017 Global Affairs Canada 34 31 15 9 6 3 1 68 16 4297
2014 Public Service 28 26 19 13 10 4 1 57 24 180861
2014 Global Affairs Canada 31 30 17 11 7 4 1 64 19 4065
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Organization Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Public Service 24 41 35 188494
2020 Global Affairs Canada 37 33 30 4564
2019 Public Service 27 38 35 181906
2019 Global Affairs Canada 41 32 27 3873
2018 Public Service 27 39 35 161647
2018 Global Affairs Canada 38 34 29 3650
2017 Public Service 26 40 34 174196
2017 Global Affairs Canada 37 35 28 4310
2014 Public Service 26 40 34 180859
2014 Global Affairs Canada 38 33 30 4070

Question 54. Please indicate your reason for leaving.

Survey year Organization To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Public Service 17 38 28 4 6 6 45796
2020 Global Affairs Canada 10 55 19 4 6 5 1729
2019 Public Service 15 33 29 6 12 6 49800
2019 Global Affairs Canada 9 54 16 5 10 5 1604
2018 Public Service 17 33 30 6 8 6 43390
2018 Global Affairs Canada 8 51 21 6 8 6 1374
2017 Public Service 18 30 29 6 10 6 45785
2017 Global Affairs Canada 10 47 21 6 9 7 1573
2014 Public Service 18 32 30 10 9999 11 47681
2014 Global Affairs Canada 10 53 20 10 9999 8 1533
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 11 89 188242
2020 Global Affairs Canada 11 89 4556
2019 Public Service 14 86 181483
2019 Global Affairs Canada 13 87 3871
2018 Public Service 15 85 161503
2018 Global Affairs Canada 13 87 3649

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 48 52 18665
2020 Global Affairs Canada 38 62 505
2019 Public Service 51 49 23324
2019 Global Affairs Canada 39 61 512
2018 Public Service 51 49 22721
2018 Global Affairs Canada 41 59 476

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 62 38 18665
2020 Global Affairs Canada 66 34 505
2019 Public Service 60 40 23324
2019 Global Affairs Canada 69 31 512
2018 Public Service 62 38 22735
2018 Global Affairs Canada 68 32 477

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 8 92 18665
2020 Global Affairs Canada 7 93 505
2019 Public Service 8 92 23324
2019 Global Affairs Canada 7 93 512
2018 Public Service 8 92 22696
2018 Global Affairs Canada 8 92 476

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 5 95 18665
2020 Global Affairs Canada 0 100 505
2019 Public Service 5 95 23324
2019 Global Affairs Canada 0 100 512
2018 Public Service 5 95 22696

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 7 93 18665
2020 Global Affairs Canada 5 95 505
2019 Public Service 6 94 23324
2019 Global Affairs Canada 5 95 512
2018 Public Service 6 94 22696
2018 Global Affairs Canada 4 96 476

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 8 92 18665
2020 Global Affairs Canada 6 94 505
2019 Public Service 9 91 23324
2019 Global Affairs Canada 4 96 512
2018 Public Service 10 90 22712
2018 Global Affairs Canada 5 95 476

Question 56g. From whom did you experience harassment on the job? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 4 96 18665
2020 Global Affairs Canada 5 95 505
2019 Public Service 4 96 23324
2019 Global Affairs Canada 3 97 512
2018 Public Service 4 96 22694
2018 Global Affairs Canada 3 97 476

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 39 61 18664
2020 Global Affairs Canada 42 58 505
2019 Public Service 39 61 23086
2019 Global Affairs Canada 41 59 506
2018 Public Service 40 60 22709
2018 Global Affairs Canada 42 58 475

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 41 59 18664
2020 Global Affairs Canada 44 56 505
2019 Public Service 39 61 23086
2019 Global Affairs Canada 40 60 506
2018 Public Service 40 60 22697
2018 Global Affairs Canada 43 57 474

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 47 53 18664
2020 Global Affairs Canada 48 52 505
2019 Public Service 47 53 23086
2019 Global Affairs Canada 48 52 506
2018 Public Service 46 54 22698
2018 Global Affairs Canada 46 54 475

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 43 57 18664
2020 Global Affairs Canada 46 54 505
2019 Public Service 42 58 23086
2019 Global Affairs Canada 44 56 506
2018 Public Service 41 59 22706
2018 Global Affairs Canada 46 54 475

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 33 67 18664
2020 Global Affairs Canada 39 61 505
2019 Public Service 31 69 23086
2019 Global Affairs Canada 31 69 506
2018 Public Service 33 67 22690
2018 Global Affairs Canada 35 65 475

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 54 46 18664
2020 Global Affairs Canada 50 50 505
2019 Public Service 55 45 23086
2019 Global Affairs Canada 53 47 506
2018 Public Service 56 44 22722
2018 Global Affairs Canada 53 47 475

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 38 62 18664
2020 Global Affairs Canada 35 65 505
2019 Public Service 36 64 23086
2019 Global Affairs Canada 30 70 506
2018 Public Service 36 64 22699
2018 Global Affairs Canada 33 67 474

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 2 98 18664
2020 Global Affairs Canada 1 99 505
2019 Public Service 2 98 23086
2018 Public Service 2 98 22678
2018 Global Affairs Canada 2 98 474

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 8 92 18664
2020 Global Affairs Canada 7 93 505
2019 Public Service 10 90 23086
2019 Global Affairs Canada 9 91 506
2018 Public Service 10 90 22693
2018 Global Affairs Canada 9 91 475

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 13 87 18664
2020 Global Affairs Canada 13 87 505
2019 Public Service 12 88 23086
2019 Global Affairs Canada 12 88 506
2018 Public Service 13 87 22689
2018 Global Affairs Canada 13 87 475

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 52 48 18664
2020 Global Affairs Canada 52 48 505
2019 Public Service 49 51 23086
2019 Global Affairs Canada 47 53 506
2018 Public Service 48 52 22704
2018 Global Affairs Canada 48 52 475

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 25 75 18664
2020 Global Affairs Canada 24 76 505
2019 Public Service 26 74 23086
2019 Global Affairs Canada 24 76 506
2018 Public Service 27 73 22702
2018 Global Affairs Canada 32 68 475

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 16 84 18664
2020 Global Affairs Canada 15 85 505
2019 Public Service 16 84 23086
2019 Global Affairs Canada 16 84 506
2018 Public Service 15 85 22687
2018 Global Affairs Canada 12 88 474

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 51 49 18666
2020 Global Affairs Canada 53 47 505
2019 Public Service 52 48 22957
2019 Global Affairs Canada 50 50 506
2018 Public Service 51 49 22718
2018 Global Affairs Canada 55 45 477

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 27 73 18666
2020 Global Affairs Canada 28 72 505
2019 Public Service 27 73 22957
2019 Global Affairs Canada 27 73 506
2018 Public Service 27 73 22701
2018 Global Affairs Canada 31 69 476

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 9 91 18666
2020 Global Affairs Canada 12 88 505
2019 Public Service 9 91 22957
2019 Global Affairs Canada 14 86 506
2018 Public Service 8 92 22688
2018 Global Affairs Canada 15 85 477

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 20 80 18666
2020 Global Affairs Canada 14 86 505
2019 Public Service 21 79 22957
2019 Global Affairs Canada 13 87 506
2018 Public Service 20 80 22699
2018 Global Affairs Canada 12 88 476

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 11 89 18666
2020 Global Affairs Canada 11 89 505
2019 Public Service 10 90 22957
2019 Global Affairs Canada 11 89 506
2018 Public Service 10 90 22689
2018 Global Affairs Canada 10 90 476

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 8 92 18666
2020 Global Affairs Canada 5 95 505
2019 Public Service 7 93 22957
2019 Global Affairs Canada 4 96 506
2018 Public Service 7 93 22692
2018 Global Affairs Canada 5 95 477

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 13 87 18666
2020 Global Affairs Canada 13 87 505
2019 Public Service 14 86 22957
2019 Global Affairs Canada 11 89 506
2018 Public Service 14 86 22692
2018 Global Affairs Canada 14 86 476

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 11 89 18666
2020 Global Affairs Canada 13 87 505
2019 Public Service 12 88 22957
2019 Global Affairs Canada 15 85 506
2018 Public Service 11 89 22688
2018 Global Affairs Canada 15 85 476

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 27 73 18666
2020 Global Affairs Canada 26 74 505
2019 Public Service 26 74 22957
2019 Global Affairs Canada 27 73 506
2018 Public Service 27 73 22709
2018 Global Affairs Canada 24 76 476

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 11 89 17329
2020 Global Affairs Canada 9 91 478
2019 Public Service 11 89 21361
2019 Global Affairs Canada 6 94 484
2018 Public Service 11 89 21200
2018 Global Affairs Canada 9 91 453

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 18 82 17329
2020 Global Affairs Canada 19 81 478
2019 Public Service 20 80 21361
2019 Global Affairs Canada 21 79 484
2018 Public Service 19 81 21197
2018 Global Affairs Canada 19 81 453

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 9 91 17329
2020 Global Affairs Canada 9 91 478
2019 Public Service 10 90 21361
2019 Global Affairs Canada 8 92 484
2018 Public Service 10 90 21191
2018 Global Affairs Canada 9 91 453

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 7 93 17329
2020 Global Affairs Canada 5 95 478
2019 Public Service 7 93 21361
2019 Global Affairs Canada 6 94 484
2018 Public Service 7 93 21189
2018 Global Affairs Canada 8 92 453

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 10 90 17329
2020 Global Affairs Canada 8 92 478
2019 Public Service 10 90 21361
2019 Global Affairs Canada 10 90 484
2018 Public Service 10 90 21189
2018 Global Affairs Canada 10 90 453

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 8 92 17329
2020 Global Affairs Canada 12 88 478
2019 Public Service 9 91 21361
2019 Global Affairs Canada 10 90 484
2018 Public Service 9 91 21189
2018 Global Affairs Canada 13 87 453

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 9 91 17329
2020 Global Affairs Canada 15 85 478
2019 Public Service 10 90 21361
2019 Global Affairs Canada 13 87 484
2018 Public Service 10 90 21188
2018 Global Affairs Canada 13 87 453

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 13 87 17329
2020 Global Affairs Canada 12 88 478
2019 Public Service 12 88 21361
2019 Global Affairs Canada 12 88 484
2018 Public Service 11 89 21193
2018 Global Affairs Canada 9 91 453

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 14 86 17329
2020 Global Affairs Canada 14 86 478
2019 Public Service 13 87 21361
2019 Global Affairs Canada 11 89 484
2018 Public Service 12 88 21192
2018 Global Affairs Canada 11 89 453

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 32 68 17329
2020 Global Affairs Canada 39 61 478
2019 Public Service 32 68 21361
2019 Global Affairs Canada 39 61 484
2018 Public Service 30 70 21199
2018 Global Affairs Canada 32 68 453

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 10 90 17329
2020 Global Affairs Canada 16 84 478
2019 Public Service 10 90 21361
2019 Global Affairs Canada 12 88 484
2018 Public Service 9 91 21189
2018 Global Affairs Canada 11 89 453

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 49 51 17329
2020 Global Affairs Canada 55 45 478
2019 Public Service 48 52 21361
2019 Global Affairs Canada 53 47 484
2018 Public Service 47 53 21214
2018 Global Affairs Canada 50 50 453

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 2 98 17329
2020 Global Affairs Canada 2 98 478
2019 Public Service 2 98 21361
2019 Global Affairs Canada 2 98 484
2018 Public Service 2 98 21187
2018 Global Affairs Canada 3 97 453

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 57 43 17329
2020 Global Affairs Canada 59 41 478
2019 Public Service 56 44 21361
2019 Global Affairs Canada 56 44 484
2018 Public Service 56 44 21220
2018 Global Affairs Canada 55 45 453

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 4 96 17329
2020 Global Affairs Canada 2 98 478
2019 Public Service 4 96 21361
2019 Global Affairs Canada 4 96 484
2018 Public Service 4 96 21191
2018 Global Affairs Canada 2 98 453

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 14 86 17329
2020 Global Affairs Canada 10 90 478
2019 Public Service 13 87 21361
2019 Global Affairs Canada 9 91 484
2018 Public Service 13 87 21192
2018 Global Affairs Canada 11 89 453

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 20 17 17 7 6 27 7 56 19 188041
2020 Global Affairs Canada 12 16 17 9 7 32 6 45 27 4552
2019 Public Service 18 17 19 8 8 23 7 51 22 181570
2019 Global Affairs Canada 11 16 20 10 8 28 7 42 28 3872
2018 Public Service 16 19 21 8 8 23 5 48 22 161102
2018 Global Affairs Canada 11 17 21 10 8 27 6 41 27 3637
2017 Public Service 16 18 19 7 8 24 7 50 22 174189
2017 Global Affairs Canada 10 16 19 8 8 29 10 42 27 4304
2014 Public Service 16 19 20 7 7 24 7 50 22 180780
2014 Global Affairs Canada 10 16 21 8 7 30 8 42 25 4066

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 35 29 15 6 5 8 1 71 12 187964
2020 Global Affairs Canada 22 28 19 11 6 13 1 59 19 4546
2019 Public Service 34 30 16 7 5 8 1 69 13 181533
2019 Global Affairs Canada 21 31 19 10 6 12 1 59 18 3871
2018 Public Service 29 31 18 7 6 7 1 66 14 161060
2018 Global Affairs Canada 19 29 23 10 7 12 1 55 19 3635
2017 Public Service 28 31 17 7 6 9 1 66 15 173958
2017 Global Affairs Canada 17 28 21 9 6 16 3 56 19 4303
2014 Public Service 26 30 19 7 6 11 1 64 14 180720
2014 Global Affairs Canada 15 27 23 8 6 19 2 54 18 4064
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 7 93 188014
2020 Global Affairs Canada 10 90 4550
2019 Public Service 8 92 181371
2019 Global Affairs Canada 9 91 3863
2018 Public Service 8 92 161188
2018 Global Affairs Canada 9 91 3628

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 36 64 12247
2020 Global Affairs Canada 33 67 463
2019 Public Service 38 62 12977
2019 Global Affairs Canada 37 63 357
2018 Public Service 36 64 11806
2018 Global Affairs Canada 33 67 335

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 77 23 12247
2020 Global Affairs Canada 75 25 463
2019 Public Service 76 24 12977
2019 Global Affairs Canada 76 24 357
2018 Public Service 77 23 11826
2018 Global Affairs Canada 80 20 335

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 5 95 12247
2020 Global Affairs Canada 4 96 463
2019 Public Service 4 96 12977
2019 Global Affairs Canada 6 94 357
2018 Public Service 4 96 11797
2018 Global Affairs Canada 4 96 335

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 3 97 12247
2019 Public Service 3 97 12977
2019 Global Affairs Canada 0 100 357
2018 Public Service 4 96 11797

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 8 92 12247
2020 Global Affairs Canada 7 93 463
2019 Public Service 8 92 12977
2019 Global Affairs Canada 8 92 357
2018 Public Service 7 93 11798
2018 Global Affairs Canada 6 94 335

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 8 92 12247
2020 Global Affairs Canada 7 93 463
2019 Public Service 9 91 12977
2019 Global Affairs Canada 8 92 357
2018 Public Service 9 91 11802
2018 Global Affairs Canada 6 94 335

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 9 91 12247
2020 Global Affairs Canada 15 85 463
2019 Public Service 9 91 12977
2019 Global Affairs Canada 11 89 357
2018 Public Service 8 92 11798
2018 Global Affairs Canada 11 89 335

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 28 72 12245
2020 Global Affairs Canada 29 71 463
2019 Public Service 26 74 12755
2019 Global Affairs Canada 20 80 355
2018 Public Service 25 75 11790
2018 Global Affairs Canada 19 81 332

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 20 80 12245
2020 Global Affairs Canada 27 73 463
2019 Public Service 20 80 12755
2019 Global Affairs Canada 20 80 355
2018 Public Service 20 80 11790
2018 Global Affairs Canada 20 80 332

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 17 83 12245
2020 Global Affairs Canada 14 86 463
2019 Public Service 16 84 12755
2019 Global Affairs Canada 11 89 355
2018 Public Service 15 85 11786
2018 Global Affairs Canada 9 91 332

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 6 94 12245
2020 Global Affairs Canada 8 92 463
2019 Public Service 6 94 12755
2019 Global Affairs Canada 4 96 355
2018 Public Service 6 94 11784
2018 Global Affairs Canada 6 94 332

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 26 74 12245
2020 Global Affairs Canada 28 72 463
2019 Public Service 29 71 12755
2019 Global Affairs Canada 33 67 355
2018 Public Service 26 74 11787
2018 Global Affairs Canada 31 69 332

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 27 73 12245
2020 Global Affairs Canada 34 66 463
2019 Public Service 29 71 12755
2019 Global Affairs Canada 40 60 355
2018 Public Service 29 71 11792
2018 Global Affairs Canada 39 61 332

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 4 96 12245
2020 Global Affairs Canada 4 96 463
2019 Public Service 4 96 12755
2019 Global Affairs Canada 3 97 355
2018 Public Service 4 96 11783
2018 Global Affairs Canada 3 97 332

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 2 98 12245
2020 Global Affairs Canada 3 97 463
2019 Public Service 2 98 12755
2019 Global Affairs Canada 2 98 355
2018 Public Service 2 98 11782
2018 Global Affairs Canada 2 98 332

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 8 92 12245
2020 Global Affairs Canada 10 90 463
2019 Public Service 8 92 12755
2019 Global Affairs Canada 10 90 355
2018 Public Service 8 92 11785
2018 Global Affairs Canada 10 90 332

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 18 82 12245
2020 Global Affairs Canada 20 80 463
2019 Public Service 15 85 12755
2019 Global Affairs Canada 18 82 355
2018 Public Service 15 85 11787
2018 Global Affairs Canada 17 83 332

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 1 99 12245
2019 Public Service 1 99 12755
2018 Public Service 1 99 11782

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 16 84 12245
2020 Global Affairs Canada 13 87 463
2019 Public Service 17 83 12755
2019 Global Affairs Canada 13 87 355
2018 Public Service 17 83 11791
2018 Global Affairs Canada 11 89 332

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 0 100 12245
2019 Public Service 0 100 12755
2019 Global Affairs Canada 0 100 355
2018 Public Service 0 100 11783
2018 Global Affairs Canada 0 100 332

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 18 82 12245
2020 Global Affairs Canada 17 83 463
2019 Public Service 18 82 12755
2019 Global Affairs Canada 14 86 355
2018 Public Service 19 81 11797
2018 Global Affairs Canada 19 81 332

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 30 70 12247
2020 Global Affairs Canada 27 73 463
2019 Public Service 29 71 12647
2019 Global Affairs Canada 25 75 351
2018 Public Service 29 71 11822
2018 Global Affairs Canada 28 72 335

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 14 86 12247
2020 Global Affairs Canada 13 87 463
2019 Public Service 14 86 12647
2019 Global Affairs Canada 13 87 351
2018 Public Service 15 85 11810
2018 Global Affairs Canada 13 87 335

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 5 95 12247
2020 Global Affairs Canada 9 91 463
2019 Public Service 5 95 12647
2019 Global Affairs Canada 8 92 351
2018 Public Service 5 95 11809
2018 Global Affairs Canada 12 88 335

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 17 83 12247
2020 Global Affairs Canada 12 88 463
2019 Public Service 17 83 12647
2019 Global Affairs Canada 10 90 351
2018 Public Service 17 83 11817
2018 Global Affairs Canada 13 87 335

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 5 95 12247
2020 Global Affairs Canada 4 96 463
2019 Public Service 5 95 12647
2019 Global Affairs Canada 4 96 351
2018 Public Service 4 96 11805
2018 Global Affairs Canada 6 94 335

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 6 94 12247
2020 Global Affairs Canada 3 97 463
2019 Public Service 6 94 12647
2019 Global Affairs Canada 4 96 351
2018 Public Service 6 94 11807
2018 Global Affairs Canada 4 96 335

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 9 91 12247
2020 Global Affairs Canada 8 92 463
2019 Public Service 9 91 12647
2019 Global Affairs Canada 7 93 351
2018 Public Service 9 91 11806
2018 Global Affairs Canada 6 94 335

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 9 91 12247
2020 Global Affairs Canada 6 94 463
2019 Public Service 9 91 12647
2019 Global Affairs Canada 9 91 351
2018 Public Service 9 91 11808
2018 Global Affairs Canada 8 92 335

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 48 52 12247
2020 Global Affairs Canada 54 46 463
2019 Public Service 49 51 12647
2019 Global Affairs Canada 56 44 351
2018 Public Service 49 51 11821
2018 Global Affairs Canada 52 48 335

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 5 95 11497
2020 Global Affairs Canada 5 95 449
2019 Public Service 6 94 11129
2019 Global Affairs Canada 4 96 319
2018 Public Service 5 95 11053
2018 Global Affairs Canada 3 97 318

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 15 85 11497
2020 Global Affairs Canada 18 82 449
2019 Public Service 15 85 11129
2019 Global Affairs Canada 17 83 319
2018 Public Service 13 87 11052
2018 Global Affairs Canada 15 85 318

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 4 96 11497
2020 Global Affairs Canada 4 96 449
2019 Public Service 4 96 11129
2019 Global Affairs Canada 2 98 319
2018 Public Service 3 97 11049
2018 Global Affairs Canada 2 98 318

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 3 97 11497
2020 Global Affairs Canada 1 99 449
2019 Public Service 3 97 11129
2019 Global Affairs Canada 3 97 319
2018 Public Service 2 98 11050

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 3 97 11497
2020 Global Affairs Canada 2 98 449
2019 Public Service 3 97 11129
2019 Global Affairs Canada 3 97 319
2018 Public Service 3 97 11051
2018 Global Affairs Canada 2 98 318

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 4 96 11497
2020 Global Affairs Canada 4 96 449
2019 Public Service 4 96 11129
2019 Global Affairs Canada 3 97 319
2018 Public Service 4 96 11049
2018 Global Affairs Canada 3 97 318

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 7 93 11497
2020 Global Affairs Canada 10 90 449
2019 Public Service 7 93 11129
2019 Global Affairs Canada 6 94 319
2018 Public Service 7 93 11051
2018 Global Affairs Canada 7 93 318

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 13 87 11497
2020 Global Affairs Canada 12 88 449
2019 Public Service 11 89 11129
2019 Global Affairs Canada 10 90 319
2018 Public Service 11 89 11053
2018 Global Affairs Canada 12 88 318

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 11 89 11497
2020 Global Affairs Canada 10 90 449
2019 Public Service 10 90 11129
2019 Global Affairs Canada 6 94 319
2018 Public Service 11 89 11055
2018 Global Affairs Canada 7 93 318

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 28 72 11497
2020 Global Affairs Canada 32 68 449
2019 Public Service 27 73 11129
2019 Global Affairs Canada 25 75 319
2018 Public Service 27 73 11058
2018 Global Affairs Canada 30 70 318

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 9 91 11497
2020 Global Affairs Canada 11 89 449
2019 Public Service 9 91 11129
2019 Global Affairs Canada 6 94 319
2018 Public Service 9 91 11054
2018 Global Affairs Canada 11 89 318

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 46 54 11497
2020 Global Affairs Canada 46 54 449