2020 Public Service Employee Survey Results for Veterans Affairs Canada

• Results for the Department or Agency
• Results for the Department or Agency by Demographic Characteristics

Organizational Structure

• Office of the Deputy Minister / Office of the Associate Deputy Minister / Legal Services / Audit and Evaluation
• Office of the Veterans Ombudsman
• Bureau of Pensions Advocates
• Chief Financial Officer and Corporate Services Branch
  • Human Resources Division
  • Finance Division / Office of the Assistant Deputy Minister
  • Information Technology, Information Management & Administration Division
    • Office of the Director General / Privacy & Information Management / Admin Services
    • IT Operations
    • Application Management Directorate
• Service Delivery Branch
  • Service Delivery & Program Management Division
    • Office of the Director General / Strategic & Enabling Initiatives
    • Rebabilitation & Income Support / Online Services
    • Health Care Programs / Case Management & Support
  • Centralized Operations Division
    • Office of the Director General / Support Services
    • Benefit Operations
      • Claims Preparation / Escalation / Diminished Earnings Capacity / Integrated Disability Adjudication
      • Benefits Adjudication & Processing
      • Veteran Benefits Team
  • Health Professionals Division/Office of the Assistant Deputy Minister SD
  • Field Operations Division
    • Office of the Director General / Issues & Operational Priorities / Strategic Partnerships and Program Integrity
    • Southwest Ontario Area
    • Central Ontario Area
    • National Capital Area
    • Quebec Area
    • Newfoundland, Labrador, New Brunswick, Prince Edward Island Area
    • Nova Scotia Area
    • Prairies Area
    • British Columbia and the North Area
    • Transition, Coordination and Integrated Service
• Strategic Policy & Commemoration Branch
  • Policy & Research Division / Office of the Assistant Deputy Minister
  • Commemoration and European Operations Divisions
• Strategic Oversight & Communications Branch
  • Corporate Secretariat / Strategic Planning, Results & Cabinet Business
  • Communications Division / Office of the Assistant Deputy Minister