2020 Public Service Employee Survey Results for Administrative Tribunals Support Service of Canada by Question 118. Are you a person with a disability?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 55 25 0 17 3 0 0 80 20 28
2020 Not a person with a disability 48 42 2 5 2 0 0 90 8 394

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 78 4 11 3 3 0 0 82 7 28
2020 Not a person with a disability 82 14 3 0 1 0 0 96 1 395

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 38 0 7 7 3 3 85 15 28
2020 Not a person with a disability 44 35 9 7 2 1 2 81 10 393
2019 Person with a disability 43 30 0 24 3 0 0 73 27 21
2019 Not a person with a disability 63 26 3 5 2 0 1 90 7 353
2017 Person with a disability 77 6 0 14 0 0 4 86 14 18
2017 Not a person with a disability 59 29 4 6 2 0 0 88 8 334

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 26 7 16 10 0 0 67 26 28
2020 Not a person with a disability 45 40 7 4 2 0 1 87 7 391
2019 Person with a disability 16 45 18 22 0 0 0 61 22 21
2019 Not a person with a disability 44 37 6 7 2 0 3 84 10 351
2018 Person with a disability 46 37 5 6 6 0 0 83 12 18
2018 Not a person with a disability 39 40 6 10 3 0 2 80 13 289
2017 Person with a disability 68 8 7 14 3 0 0 76 17 18
2017 Not a person with a disability 43 37 6 8 5 0 1 81 13 334

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 33 0 14 7 0 0 79 21 28
2020 Not a person with a disability 51 35 8 3 1 1 1 88 4 393
2019 Person with a disability 33 30 15 22 0 0 0 63 22 21
2019 Not a person with a disability 63 28 6 2 1 0 0 91 3 349
2017 Person with a disability 69 10 11 4 4 0 4 82 7 18
2017 Not a person with a disability 61 28 6 4 1 0 0 89 5 334

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 52 24 7 10 7 0 0 76 17 28
2020 Not a person with a disability 61 25 5 6 2 0 1 86 9 391
2019 Person with a disability 30 36 18 15 0 0 0 66 15 21
2019 Not a person with a disability 59 27 6 5 2 0 0 86 7 353
2018 Person with a disability 49 24 4 18 6 0 0 72 24 18
2018 Not a person with a disability 52 29 10 4 4 1 1 82 7 287
2017 Person with a disability 70 8 18 3 0 0 0 78 3 18
2017 Not a person with a disability 51 33 7 5 2 0 1 86 7 334

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 27 15 8 11 0 0 66 19 27
2020 Not a person with a disability 50 35 9 4 1 0 0 86 5 394
2019 Person with a disability 28 33 24 3 12 0 0 61 15 21
2019 Not a person with a disability 42 39 8 8 4 0 0 81 11 353
2018 Person with a disability 40 42 11 0 6 0 0 83 6 18
2018 Not a person with a disability 38 42 11 7 2 0 0 79 10 290
2017 Person with a disability 21 65 4 0 10 0 0 86 10 18
2017 Not a person with a disability 35 42 11 8 5 0 0 77 12 333

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 30 7 7 15 0 0 71 22 28
2020 Not a person with a disability 46 36 11 3 3 0 0 83 6 395
2019 Person with a disability 19 9 36 21 3 0 12 31 28 21
2019 Not a person with a disability 42 35 12 7 4 0 0 77 11 352
2018 Person with a disability 37 33 16 5 10 0 0 69 14 18
2018 Not a person with a disability 36 38 10 12 4 0 0 75 16 290
2017 Person with a disability 66 16 4 3 10 0 0 82 14 18
2017 Not a person with a disability 40 34 12 6 7 1 0 75 13 333

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 29 10 5 10 0 0 75 15 28
2020 Not a person with a disability 47 40 8 3 2 0 0 87 5 393
2019 Person with a disability 31 30 9 12 6 0 12 69 21 21
2019 Not a person with a disability 47 37 9 5 2 0 0 84 7 350
2018 Person with a disability 35 39 16 10 0 0 0 74 10 18
2018 Not a person with a disability 37 37 13 8 5 0 0 75 12 292
2017 Person with a disability 72 7 8 10 3 0 0 79 14 17
2017 Not a person with a disability 42 35 8 10 4 0 0 77 15 332

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 32 0 15 10 0 0 75 25 28
2020 Not a person with a disability 64 32 3 0 1 0 0 96 1 393
2019 Person with a disability 34 45 18 3 0 0 0 79 3 21
2019 Not a person with a disability 60 30 8 1 2 0 0 90 3 352
2018 Person with a disability 66 28 0 0 6 0 0 94 6 18
2018 Not a person with a disability 60 32 7 1 1 0 0 92 1 292
2017 Person with a disability 73 20 4 3 0 0 0 93 3 18
2017 Not a person with a disability 54 31 9 3 2 0 0 85 5 333

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 44 3 3 15 0 0 78 18 28
2020 Not a person with a disability 48 37 9 3 2 0 0 85 6 395
2019 Person with a disability 34 24 3 39 0 0 0 58 39 21
2019 Not a person with a disability 43 35 12 6 4 0 0 78 10 351
2018 Person with a disability 43 31 16 4 6 0 0 74 10 18
2018 Not a person with a disability 41 37 12 5 4 1 0 79 9 291
2017 Person with a disability 66 9 11 10 4 0 0 76 14 18
2017 Not a person with a disability 43 33 10 6 7 1 0 77 13 331

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 37 10 3 10 0 0 77 13 28
2020 Not a person with a disability 57 34 7 1 1 0 0 91 2 392
2019 Person with a disability 25 54 18 3 0 0 0 79 3 21
2019 Not a person with a disability 57 25 11 5 2 0 0 82 7 349
2018 Person with a disability 67 27 0 6 0 0 0 94 6 18
2018 Not a person with a disability 55 30 12 2 1 0 0 85 3 289
2017 Person with a disability 73 13 11 3 0 0 0 86 3 18
2017 Not a person with a disability 54 34 6 4 2 0 0 88 6 333

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 53 25 7 0 15 0 0 78 15 28
2020 Not a person with a disability 49 37 7 5 2 0 0 86 7 393
2019 Person with a disability 43 9 30 15 3 0 0 52 18 21
2019 Not a person with a disability 41 34 12 8 4 0 0 75 12 351
2018 Person with a disability 36 28 19 6 5 6 0 69 11 18
2018 Not a person with a disability 42 35 10 7 6 0 0 77 13 291
2017 Person with a disability 72 6 8 6 4 0 4 82 10 18
2017 Not a person with a disability 42 33 10 9 5 0 1 76 14 334

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 29 7 0 15 0 0 78 15 28
2020 Not a person with a disability 51 31 10 4 3 0 1 83 7 395
2019 Person with a disability 25 24 24 9 6 0 12 55 18 21
2019 Not a person with a disability 46 27 19 6 3 0 0 72 8 351
2018 Person with a disability 63 13 12 13 0 0 0 76 13 17
2018 Not a person with a disability 39 35 14 7 4 0 0 75 11 292
2017 Person with a disability 66 6 11 6 3 4 4 78 10 18
2017 Not a person with a disability 45 31 11 6 5 0 1 77 12 334

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 25 10 12 11 0 0 67 23 28
2020 Not a person with a disability 50 38 8 3 1 0 0 88 4 393
2019 Person with a disability 21 57 3 19 0 0 0 78 19 21
2019 Not a person with a disability 44 36 13 4 2 0 0 81 6 349
2018 Person with a disability 50 22 10 12 6 0 0 72 18 18
2018 Not a person with a disability 41 38 11 7 3 0 0 79 10 287
2017 Person with a disability 73 13 14 0 0 0 0 86 0 18
2017 Not a person with a disability 45 34 12 6 4 0 0 79 10 333

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 34 7 7 10 0 0 76 17 28
2020 Not a person with a disability 56 33 8 2 1 0 0 88 3 396
2019 Person with a disability 37 36 9 6 0 0 12 83 7 21
2019 Not a person with a disability 46 35 11 4 3 0 0 82 7 353
2018 Person with a disability 62 32 0 0 6 0 0 94 6 18
2018 Not a person with a disability 47 36 11 4 3 0 0 82 7 291
2017 Person with a disability 73 10 8 7 3 0 0 82 10 18
2017 Not a person with a disability 47 35 9 6 3 0 0 82 9 332

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 17 29 5 7 0 0 59 12 28
2020 Not a person with a disability 41 30 18 6 4 0 0 71 10 394
2019 Person with a disability 57 12 7 6 18 0 0 69 25 21
2019 Not a person with a disability 57 27 12 4 1 0 0 83 5 347
2018 Person with a disability 45 36 12 0 8 0 0 80 8 19
2018 Not a person with a disability 47 29 14 6 4 0 0 76 10 292
2017 Person with a disability 77 9 3 3 4 0 4 89 8 18
2017 Not a person with a disability 46 35 10 3 1 1 4 85 4 334

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 4 17 25 41 14 0 0 54 21 28
2020 Not a person with a disability 4 17 35 27 14 1 2 42 22 395
2019 Person with a disability 16 21 33 24 6 0 0 31 37 21
2019 Not a person with a disability 7 14 30 25 19 1 3 46 22 351
2018 Person with a disability 11 21 26 28 11 0 4 41 33 18
2018 Not a person with a disability 6 19 31 27 15 1 2 43 25 289
2017 Person with a disability 0 3 14 12 19 3 49 63 7 18
2017 Not a person with a disability 7 21 26 21 21 1 3 43 29 332

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 4 4 7 47 31 7 0 84 8 27
2020 Not a person with a disability 2 10 16 39 26 4 4 70 13 395
2019 Person with a disability 3 39 36 6 12 3 0 19 44 21
2019 Not a person with a disability 6 6 20 31 29 5 3 65 14 350
2018 Person with a disability 8 23 29 33 6 0 0 39 32 19
2018 Not a person with a disability 7 16 24 27 21 3 1 51 24 290
2017 Person with a disability 4 7 11 16 11 4 49 56 21 18
2017 Not a person with a disability 9 10 23 23 25 3 7 53 21 330

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 7 6 14 44 18 7 3 69 15 28
2020 Not a person with a disability 3 14 28 31 18 2 4 53 18 393
2019 Person with a disability 6 24 25 30 13 0 3 44 31 21
2019 Not a person with a disability 7 13 26 22 25 2 4 50 21 352
2018 Person with a disability 8 12 42 20 6 6 7 29 23 19
2018 Not a person with a disability 8 16 32 21 17 4 3 40 25 290
2017 Person with a disability 0 7 14 12 9 0 59 50 16 18
2017 Not a person with a disability 12 13 26 21 21 3 5 46 26 334

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 7 15 19 37 22 0 0 59 22 28
2020 Not a person with a disability 3 7 28 36 23 0 3 61 10 392
2019 Person with a disability 18 6 24 27 24 0 0 51 24 21
2019 Not a person with a disability 3 9 22 30 31 1 4 64 12 350
2018 Person with a disability 5 14 36 35 11 0 0 46 18 18
2018 Not a person with a disability 3 5 32 32 25 1 2 59 8 292
2017 Person with a disability 0 4 8 15 26 0 48 79 7 18
2017 Not a person with a disability 3 7 34 28 22 2 5 53 10 331

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 10 18 19 20 32 0 0 53 28 28
2020 Not a person with a disability 7 14 27 25 22 1 4 49 22 393
2019 Person with a disability 13 13 30 30 9 3 3 42 27 21
2019 Not a person with a disability 7 16 20 27 23 1 6 54 25 351
2018 Person with a disability 15 26 21 19 12 0 7 33 44 19
2018 Not a person with a disability 8 20 25 24 18 2 3 44 29 292
2017 Person with a disability 7 7 8 13 12 0 54 54 29 18
2017 Not a person with a disability 7 14 24 18 28 2 7 50 24 332

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 4 5 18 38 26 7 4 71 9 28
2020 Not a person with a disability 3 9 24 28 27 5 4 61 13 394
2019 Person with a disability 9 28 18 21 21 3 0 44 38 21
2019 Not a person with a disability 7 11 26 28 19 4 4 51 20 351
2018 Person with a disability 9 18 38 10 17 0 7 30 29 19
2018 Not a person with a disability 12 19 22 24 16 4 3 43 33 290
2017 Person with a disability 7 3 18 9 11 0 52 42 21 18
2017 Not a person with a disability 8 10 22 23 27 4 6 56 20 331

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 12 21 10 32 21 0 3 55 34 28
2020 Not a person with a disability 3 12 26 32 21 4 3 57 16 394
2019 Person with a disability 7 9 41 34 6 3 0 42 16 20
2019 Not a person with a disability 6 13 22 32 22 2 2 56 20 351
2018 Person with a disability 0 23 37 16 16 7 0 35 25 19
2018 Not a person with a disability 9 11 34 22 17 3 3 42 22 291
2017 Person with a disability 0 7 11 15 15 0 52 63 15 18
2017 Not a person with a disability 9 10 29 18 24 3 6 47 22 334

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 7 8 24 33 28 0 0 61 15 28
2020 Not a person with a disability 4 12 32 31 18 1 3 51 16 394
2019 Person with a disability 18 7 33 18 24 0 0 42 25 21
2019 Not a person with a disability 4 13 25 27 27 2 3 56 17 352
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 4 19 19 3 7 3 54 25 28
2020 Not a person with a disability 35 30 13 6 2 7 8 77 8 394
2019 Person with a disability 24 18 21 27 3 6 0 45 32 21
2019 Not a person with a disability 40 23 13 7 3 10 5 74 11 351
2018 Person with a disability 30 24 29 6 6 5 0 57 12 19
2018 Not a person with a disability 28 33 15 10 4 6 5 67 16 290
2017 Person with a disability 63 9 14 4 3 4 4 78 7 18
2017 Not a person with a disability 36 25 13 9 7 5 5 68 17 333

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 55 19 4 18 4 0 0 75 22 28
2020 Not a person with a disability 63 24 6 4 2 0 0 88 6 394
2019 Person with a disability 37 3 15 39 3 3 0 41 44 21
2019 Not a person with a disability 55 28 6 8 2 2 0 84 10 352
2018 Person with a disability 37 37 0 15 12 0 0 73 27 19
2018 Not a person with a disability 51 28 9 7 3 1 1 81 10 291
2017 Person with a disability 70 12 7 4 3 0 4 85 7 18
2017 Not a person with a disability 55 24 9 6 5 1 0 80 11 334

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 63 23 3 3 7 0 0 86 10 28
2020 Not a person with a disability 69 24 3 3 1 0 0 93 4 390
2019 Person with a disability 55 27 3 3 12 0 0 82 15 21
2019 Not a person with a disability 62 29 6 2 1 0 0 91 3 350
2018 Person with a disability 56 35 4 6 0 0 0 91 6 19
2018 Not a person with a disability 58 33 4 3 2 0 1 91 5 291
2017 Person with a disability 70 19 7 0 0 0 4 92 0 18
2017 Not a person with a disability 58 27 5 8 2 0 0 85 9 334

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 31 7 7 5 3 0 80 13 27
2020 Not a person with a disability 61 29 6 1 1 1 1 92 2 391
2019 Person with a disability 28 45 3 21 0 3 0 75 22 21
2019 Not a person with a disability 53 31 11 4 1 1 0 84 5 351
2018 Person with a disability 45 22 17 15 0 0 0 67 15 19
2018 Not a person with a disability 50 34 10 2 1 1 1 87 4 291

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 60 22 0 5 7 3 3 87 13 28
2020 Not a person with a disability 57 20 7 3 3 5 6 86 6 396
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 57 29 7 5 0 3 0 88 5 28
2020 Not a person with a disability 57 21 10 4 1 1 6 84 5 395
2019 Person with a disability 45 27 10 15 0 0 3 75 15 21
2019 Not a person with a disability 44 26 14 2 4 0 10 78 6 353

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 63 18 4 7 8 0 0 81 16 28
2020 Not a person with a disability 56 28 8 4 2 0 1 86 6 394
2019 Person with a disability 16 36 16 30 3 0 0 51 33 21
2019 Not a person with a disability 44 31 11 5 7 0 3 77 12 353
2018 Person with a disability 36 33 11 10 6 0 4 72 17 19
2018 Not a person with a disability 43 37 10 5 3 1 1 81 8 287
2017 Person with a disability 66 13 11 3 7 0 0 79 10 18
2017 Not a person with a disability 44 29 9 6 6 1 5 78 13 333

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 60 11 14 3 8 3 0 73 12 28
2020 Not a person with a disability 62 20 11 2 1 2 2 86 3 395

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 56 25 0 4 16 0 0 81 19 28
2020 Not a person with a disability 60 26 8 3 2 1 0 87 5 393
2019 Person with a disability 37 33 9 18 3 0 0 70 21 21
2019 Not a person with a disability 53 29 9 6 4 0 1 82 9 352
2018 Person with a disability 41 32 11 5 12 0 0 73 16 19
2018 Not a person with a disability 44 38 9 6 2 1 0 83 8 287
2017 Person with a disability 69 10 8 3 3 4 4 85 7 18
2017 Not a person with a disability 53 26 9 5 6 1 0 80 11 333

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 43 57 28
2020 Not a person with a disability 39 61 395

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 55 23 4 0 4 3 12 91 4 28
2020 Not a person with a disability 66 10 8 2 0 4 10 89 2 395

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 67 10 7 7 8 0 0 77 16 28
2020 Not a person with a disability 71 17 6 5 1 0 0 89 5 395
2019 Person with a disability 39 19 24 15 3 0 0 58 18 21
2019 Not a person with a disability 56 26 8 5 4 0 1 83 9 352
2018 Person with a disability 36 55 4 0 6 0 0 91 6 19
2018 Not a person with a disability 53 26 12 6 3 0 0 79 9 287
2017 Person with a disability 76 14 11 0 0 0 0 89 0 18
2017 Not a person with a disability 61 21 7 6 5 0 0 82 11 334
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 60 23 0 3 4 10 0 92 8 28
2020 Not a person with a disability 54 26 9 2 2 6 1 86 4 395
2019 Person with a disability 30 24 18 18 3 6 0 58 23 21
2019 Not a person with a disability 44 31 12 6 3 5 0 78 9 352
2018 Person with a disability 35 59 0 0 6 0 0 94 6 19
2018 Not a person with a disability 37 33 14 8 3 6 0 75 11 290
2017 Person with a disability 69 13 11 3 4 0 0 82 7 18
2017 Not a person with a disability 38 30 9 9 7 7 0 73 16 334

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 63 18 3 8 4 3 0 84 12 28
2020 Not a person with a disability 51 30 9 4 2 3 0 84 7 392
2019 Person with a disability 24 33 12 13 3 15 0 67 19 21
2019 Not a person with a disability 40 33 11 9 5 3 0 75 14 351
2018 Person with a disability 31 55 5 0 6 0 4 89 6 19
2018 Not a person with a disability 33 31 15 11 6 3 0 67 18 291
2017 Person with a disability 64 18 11 3 4 0 0 82 7 18
2017 Not a person with a disability 39 27 12 9 9 4 0 69 19 333

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 28 4 0 8 13 0 86 10 28
2020 Not a person with a disability 44 32 11 6 2 6 0 80 8 395
2019 Person with a disability 9 24 33 9 21 3 0 35 32 21
2019 Not a person with a disability 32 33 15 9 6 5 0 69 16 352
2018 Person with a disability 31 34 16 10 6 0 4 67 17 19
2018 Not a person with a disability 24 30 21 13 7 5 0 57 21 290
2017 Person with a disability 67 8 15 6 4 0 0 75 10 18
2017 Not a person with a disability 30 25 17 10 10 8 0 60 21 333

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 28 4 3 8 11 0 82 13 28
2020 Not a person with a disability 39 35 11 9 3 3 0 77 12 395
2019 Person with a disability 16 54 9 15 6 0 0 70 21 21
2019 Not a person with a disability 29 35 15 13 7 1 0 65 20 352
2018 Person with a disability 31 25 25 10 10 0 0 55 20 19
2018 Not a person with a disability 23 36 13 19 7 2 0 60 27 292
2017 Person with a disability 61 12 14 6 7 0 0 73 13 18
2017 Not a person with a disability 28 32 12 11 12 5 0 63 24 333

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 71 10 8 7 0 3 0 85 7 28
2020 Not a person with a disability 63 22 9 3 1 1 0 87 4 395
2019 Person with a disability 46 21 18 15 0 0 0 67 15 21
2019 Not a person with a disability 67 20 9 2 1 1 0 88 3 353
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 60 25 0 3 8 3 0 88 12 28
2020 Not a person with a disability 45 39 10 4 0 2 0 85 5 393
2019 Person with a disability 37 15 30 18 0 0 0 52 18 21
2019 Not a person with a disability 43 42 8 5 1 1 0 86 6 353
2018 Person with a disability 47 31 11 6 6 0 0 78 12 19
2018 Not a person with a disability 38 39 15 4 2 1 0 79 6 293
2017 Person with a disability 67 19 8 0 6 0 0 86 6 18
2017 Not a person with a disability 42 33 14 5 4 2 0 76 10 334

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 25 4 7 12 7 0 76 20 28
2020 Not a person with a disability 33 38 14 8 3 4 0 74 11 390
2019 Person with a disability 15 24 15 13 30 3 0 40 44 21
2019 Not a person with a disability 30 36 16 12 3 3 0 68 15 350

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 33 4 10 7 7 4 76 19 28
2020 Not a person with a disability 42 36 10 5 2 4 1 82 8 391
2019 Person with a disability 39 39 12 6 0 3 0 81 7 21
2019 Not a person with a disability 37 33 15 5 5 2 3 74 11 349
2018 Person with a disability 38 46 5 6 6 0 0 84 12 19
2018 Not a person with a disability 38 34 10 9 4 4 0 75 14 292
2017 Person with a disability 67 12 8 3 4 3 4 85 7 18
2017 Not a person with a disability 42 29 13 8 5 3 1 73 14 334

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 32 0 8 7 3 0 84 16 28
2020 Not a person with a disability 48 30 14 3 1 5 0 82 4 393
2019 Person with a disability 18 58 9 15 0 0 0 76 15 21
2019 Not a person with a disability 37 38 16 3 3 2 0 77 6 348
2018 Person with a disability 18 47 11 12 6 6 0 69 19 18
2018 Not a person with a disability 32 38 21 5 3 2 0 71 8 290

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 19 3 14 12 17 5 63 33 28
2020 Not a person with a disability 33 25 15 5 5 13 5 70 12 394
2019 Person with a disability 3 18 16 16 19 25 3 30 48 20
2019 Not a person with a disability 27 17 20 8 6 14 8 56 18 353
2018 Person with a disability 26 21 27 14 6 6 0 50 21 19
2018 Not a person with a disability 21 21 18 10 10 17 3 53 24 289
2017 Person with a disability 64 3 13 3 6 7 4 75 11 18
2017 Not a person with a disability 24 19 16 8 11 13 10 56 24 333

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 55 16 7 10 8 3 0 73 20 28
2020 Not a person with a disability 43 35 12 4 3 3 0 80 8 395
2019 Person with a disability 12 39 15 25 6 3 0 53 32 21
2019 Not a person with a disability 37 33 13 6 6 5 0 73 13 348
2018 Person with a disability 43 37 5 9 6 0 0 80 15 19
2018 Not a person with a disability 29 35 14 11 7 3 1 67 19 290
2017 Person with a disability 66 6 11 0 10 3 4 78 11 18
2017 Not a person with a disability 38 23 10 11 8 9 1 68 21 333

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 21 7 3 16 10 5 69 22 28
2020 Not a person with a disability 34 26 13 12 8 4 4 65 21 394
2019 Person with a disability 16 6 15 15 27 15 6 27 54 21
2019 Not a person with a disability 27 25 12 13 13 7 3 58 29 351
2018 Person with a disability 24 21 18 21 16 0 0 45 37 19
2018 Not a person with a disability 20 31 14 15 14 4 3 54 31 292
2017 Person with a disability 58 5 14 6 14 0 3 65 20 18
2017 Not a person with a disability 21 24 11 14 18 4 8 51 37 333

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 61 18 0 7 11 0 4 82 18 28
2020 Not a person with a disability 54 21 12 5 2 1 6 79 8 396
2019 Person with a disability 42 37 9 6 6 0 0 79 12 21
2019 Not a person with a disability 59 19 8 5 3 2 5 84 8 352

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 64 15 7 3 4 3 4 85 8 28
2020 Not a person with a disability 61 21 10 1 1 1 4 86 3 395
2019 Person with a disability 51 24 10 0 12 0 3 78 12 21
2019 Not a person with a disability 60 15 8 5 2 3 7 83 8 351

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 66 4 15 0 4 8 4 79 4 28
2020 Not a person with a disability 80 7 4 1 1 1 6 93 3 396
2019 Person with a disability 46 21 18 0 12 0 3 69 12 21
2019 Not a person with a disability 77 3 3 3 1 4 9 92 5 350

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 64 7 10 0 8 0 11 79 10 28
2020 Not a person with a disability 79 6 2 0 1 2 9 97 1 396
2019 Person with a disability 55 13 3 15 0 0 15 79 17 21
2019 Not a person with a disability 82 3 1 1 0 2 10 97 2 349

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 32 10 4 8 3 0 77 13 28
2020 Not a person with a disability 39 42 11 4 0 3 0 84 5 395
2019 Person with a disability 16 34 21 6 12 12 0 56 21 21
2019 Not a person with a disability 33 40 13 7 2 4 0 76 10 352
2018 Person with a disability 23 41 19 17 0 0 0 64 17 17
2018 Not a person with a disability 29 41 15 7 3 4 2 74 10 293
2017 Person with a disability 66 9 14 3 7 0 0 76 10 18
2017 Not a person with a disability 34 33 14 7 6 5 1 71 14 333

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 60 28 3 5 4 0 0 88 8 28
2020 Not a person with a disability 52 33 10 3 0 2 0 87 3 394
2019 Person with a disability 33 45 15 3 3 0 0 78 6 21
2019 Not a person with a disability 49 36 8 3 2 2 0 87 5 352
2018 Person with a disability 43 39 5 0 4 10 0 91 4 19
2018 Not a person with a disability 43 39 10 3 2 2 1 85 5 288
2017 Person with a disability 73 13 7 3 0 4 0 89 3 18
2017 Not a person with a disability 48 31 10 5 2 2 0 82 8 334

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 60 17 4 8 7 3 0 81 16 28
2020 Not a person with a disability 46 31 11 3 2 6 1 83 5 395
2019 Person with a disability 43 27 27 3 0 0 0 70 3 21
2019 Not a person with a disability 48 30 10 6 1 4 1 82 7 352
2018 Person with a disability 41 30 9 6 4 10 0 79 11 19
2018 Not a person with a disability 41 31 13 3 3 8 1 79 6 287
2017 Person with a disability 73 0 14 4 6 4 0 75 10 18
2017 Not a person with a disability 41 25 13 4 5 7 6 76 10 334

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 56 18 7 5 7 7 0 80 13 28
2020 Not a person with a disability 38 27 15 3 2 12 2 76 7 396

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 64 15 0 11 4 7 0 84 16 28
2020 Not a person with a disability 49 30 8 3 2 5 4 86 5 392

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 70 14 5 7 4 0 0 84 11 28
2020 Not a person with a disability 70 24 3 1 1 0 0 95 2 393
2019 Person with a disability 33 46 21 0 0 0 0 79 0 21
2019 Not a person with a disability 64 26 7 1 2 0 0 91 3 351
2018 Person with a disability 37 48 6 0 9 0 0 85 9 19
2018 Not a person with a disability 57 32 6 3 2 0 0 89 5 288
2017 Person with a disability 66 16 4 10 0 0 4 85 10 18
2017 Not a person with a disability 56 30 7 2 4 0 0 86 6 334

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 67 14 4 11 4 0 0 81 15 28
2020 Not a person with a disability 59 25 9 4 1 1 1 85 5 391
2019 Person with a disability 45 27 7 6 0 15 0 85 7 21
2019 Not a person with a disability 49 28 13 5 4 1 0 78 9 353
2018 Person with a disability 40 40 11 4 6 0 0 80 9 19
2018 Not a person with a disability 40 34 17 6 3 0 0 74 9 289
2017 Person with a disability 66 9 11 10 3 0 0 76 13 18
2017 Not a person with a disability 45 27 15 5 7 1 0 73 13 332

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 60 21 10 5 4 0 0 81 8 28
2020 Not a person with a disability 58 29 8 3 2 0 0 87 5 390
2019 Person with a disability 30 21 39 9 0 0 0 51 9 21
2019 Not a person with a disability 49 30 11 6 4 0 0 79 10 351
2018 Person with a disability 34 52 5 4 6 0 0 86 9 19
2018 Not a person with a disability 39 34 14 10 3 0 0 74 12 287
2017 Person with a disability 66 9 18 3 3 0 0 76 6 18
2017 Not a person with a disability 45 28 14 6 7 0 0 73 13 334

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 17 12 15 4 7 0 68 20 28
2020 Not a person with a disability 50 21 17 3 5 3 1 74 8 391
2019 Person with a disability 27 33 10 9 9 12 0 68 21 21
2019 Not a person with a disability 41 20 21 8 7 3 0 63 15 352
2018 Person with a disability 40 10 25 15 6 0 5 52 22 19
2018 Not a person with a disability 36 20 23 12 7 1 1 57 19 290
2017 Person with a disability 21 6 11 3 6 48 4 57 20 18
2017 Not a person with a disability 38 23 15 10 11 2 1 63 22 334
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Person with a disability 10 50 39 28
2020 Not a person with a disability 23 40 37 394
2019 Person with a disability 40 36 24 21
2019 Not a person with a disability 36 25 39 352
2018 Person with a disability 33 30 37 19
2018 Not a person with a disability 30 33 37 293
2017 Person with a disability 59 19 21 18
2017 Not a person with a disability 31 35 34 334

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Person with a disability 0 30 46 8 0 16 10
2019 Not a person with a disability 9 16 53 6 13 2 115
2017 Not a person with a disability 11 9 59 5 6 11 115
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 17 83 28
2020 Not a person with a disability 8 92 395

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 4 4 11 7 36 7 61 33 28
2020 Not a person with a disability 25 12 10 4 2 36 11 70 11 395
2019 Person with a disability 18 12 6 10 3 45 6 61 26 21
2019 Not a person with a disability 19 12 14 4 3 34 14 61 13 353
2018 Person with a disability 16 16 28 8 6 20 6 44 18 19
2018 Not a person with a disability 21 14 14 3 4 36 8 62 14 292
2017 Person with a disability 61 3 4 7 0 21 4 85 9 18
2017 Not a person with a disability 18 11 13 5 6 32 15 55 21 334

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 53 14 7 8 7 10 0 75 17 28
2020 Not a person with a disability 43 23 14 3 1 13 2 78 6 395
2019 Person with a disability 18 48 24 0 3 3 3 71 3 21
2019 Not a person with a disability 34 25 14 4 3 17 2 73 9 353
2018 Person with a disability 28 32 31 4 6 0 0 59 9 19
2018 Not a person with a disability 31 28 16 4 4 15 1 70 10 291
2017 Person with a disability 61 12 4 10 0 10 4 84 12 18
2017 Not a person with a disability 31 23 15 5 6 18 3 68 14 333
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 22 78 28
2020 Not a person with a disability 3 97 396
2019 Person with a disability 27 73 21
2019 Not a person with a disability 3 97 352

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 14 0 8 11 39 3 67 33 28
2020 Not a person with a disability 24 12 13 2 0 38 10 71 4 396
2019 Person with a disability 3 12 21 19 3 33 9 26 38 21
2019 Not a person with a disability 23 12 15 1 2 34 13 66 5 352
2018 Person with a disability 23 21 20 0 10 21 6 60 13 18
2018 Not a person with a disability 21 12 15 2 2 41 8 64 7 291
2017 Person with a disability 64 4 4 10 0 15 4 84 12 18
2017 Not a person with a disability 17 9 14 2 2 42 14 59 9 333

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 54 21 0 12 4 10 0 83 17 28
2020 Not a person with a disability 44 21 17 1 1 15 1 78 2 394
2019 Person with a disability 27 22 48 0 0 0 3 50 0 21
2019 Not a person with a disability 36 22 18 3 1 18 3 73 5 350
2018 Person with a disability 29 33 23 0 10 5 0 65 10 18
2018 Not a person with a disability 33 24 19 2 2 19 1 71 5 287
2017 Person with a disability 67 9 7 3 8 7 0 82 11 18
2017 Not a person with a disability 38 23 12 3 2 20 2 78 6 332
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 17 19 7 11 0 3 62 19 28
2020 Not a person with a disability 37 25 14 9 11 0 4 64 21 395

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 29 19 4 4 0 0 74 7 28
2020 Not a person with a disability 50 26 16 6 2 0 1 76 8 394
2019 Person with a disability 36 21 12 12 16 0 3 59 28 21
2019 Not a person with a disability 49 27 11 6 5 0 1 77 11 353
2018 Person with a disability 36 26 10 8 19 0 0 62 28 19
2018 Not a person with a disability 41 27 17 5 7 0 2 70 13 291
2017 Person with a disability 18 16 51 8 7 0 0 34 14 18
2017 Not a person with a disability 38 24 17 6 11 0 3 64 18 334

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 25 19 22 7 0 0 53 29 28
2020 Not a person with a disability 20 27 27 16 10 0 0 47 26 394
2019 Person with a disability 30 36 15 10 6 0 3 68 17 21
2019 Not a person with a disability 30 31 23 9 6 0 1 61 15 350
2018 Person with a disability 18 39 15 19 10 0 0 56 29 19
2018 Not a person with a disability 23 27 22 16 11 0 1 51 27 292
2017 Person with a disability 60 26 0 3 8 3 0 89 11 18
2017 Not a person with a disability 24 34 24 13 4 0 1 59 17 334

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 25 22 7 11 3 0 58 19 28
2020 Not a person with a disability 35 33 17 10 4 0 1 69 14 392
2019 Person with a disability 45 6 28 3 15 0 3 53 19 21
2019 Not a person with a disability 44 31 14 7 3 0 1 76 10 351
2018 Person with a disability 28 33 20 14 5 0 0 61 19 19
2018 Not a person with a disability 33 30 23 8 5 0 1 64 13 288
2017 Person with a disability 73 10 11 3 0 0 4 85 3 18
2017 Not a person with a disability 34 35 17 10 2 0 1 70 12 333

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 15 18 14 12 3 4 53 27 28
2020 Not a person with a disability 27 29 20 13 9 0 1 57 22 392
2019 Person with a disability 33 9 36 6 13 0 3 44 19 21
2019 Not a person with a disability 34 27 20 11 6 0 1 62 18 353
2018 Person with a disability 29 30 9 16 16 0 0 59 32 19
2018 Not a person with a disability 22 24 21 18 14 1 1 47 32 291
2017 Person with a disability 59 20 0 11 6 0 4 82 18 18
2017 Not a person with a disability 33 29 16 12 7 1 3 64 20 333

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 10 15 11 7 3 4 64 20 28
2020 Not a person with a disability 47 27 12 6 6 0 2 75 12 393
2019 Person with a disability 57 6 0 3 3 12 18 91 9 21
2019 Not a person with a disability 61 16 12 2 2 1 6 83 4 352
2018 Person with a disability 60 16 0 14 6 0 5 79 21 19
2018 Not a person with a disability 46 25 16 4 3 1 5 75 8 289
2017 Person with a disability 66 6 3 8 0 0 17 87 9 18
2017 Not a person with a disability 52 25 8 5 1 0 9 85 6 333

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 23 24 3 11 0 0 61 14 28
2020 Not a person with a disability 36 29 18 10 7 0 0 65 17 395
2019 Person with a disability 33 18 6 27 0 0 15 60 32 21
2019 Not a person with a disability 48 25 15 4 5 0 2 74 10 353
2018 Person with a disability 21 43 10 25 0 0 0 64 25 19
2018 Not a person with a disability 38 27 17 8 6 0 3 67 15 288
2017 Person with a disability 66 23 4 4 0 0 4 92 4 17
2017 Not a person with a disability 37 32 18 8 3 0 3 71 11 332

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 14 25 11 14 0 0 50 25 28
2020 Not a person with a disability 33 23 17 9 8 0 8 62 19 392

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 24 18 5 4 0 0 73 8 28
2020 Not a person with a disability 48 28 16 4 1 1 1 78 6 395
2019 Person with a disability 27 24 24 18 0 3 3 55 19 21
2019 Not a person with a disability 42 30 19 3 2 1 2 75 6 350
2018 Person with a disability 31 32 17 14 6 0 0 63 20 19
2018 Not a person with a disability 39 31 16 7 4 1 1 72 11 287
2017 Person with a disability 65 14 11 3 3 0 4 81 7 17
2017 Not a person with a disability 40 29 16 7 4 0 4 72 12 332

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 35 19 7 7 0 0 67 14 28
2020 Not a person with a disability 36 35 17 8 3 0 1 72 11 393
2019 Person with a disability 24 31 3 30 6 3 3 58 39 21
2019 Not a person with a disability 41 32 12 8 4 0 2 75 13 351
2018 Person with a disability 28 44 13 6 10 0 0 71 16 19
2018 Not a person with a disability 31 32 19 11 5 1 1 64 16 288
2017 Person with a disability 68 10 11 4 3 0 4 81 7 17
2017 Not a person with a disability 36 27 20 10 4 0 3 65 14 332

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 24 15 7 4 0 0 74 11 28
2020 Not a person with a disability 49 29 12 7 1 0 1 79 8 395
2019 Person with a disability 21 30 6 24 15 0 3 53 40 21
2019 Not a person with a disability 47 28 11 7 4 1 2 77 12 350
2018 Person with a disability 27 33 27 5 9 0 0 59 14 19
2018 Not a person with a disability 36 34 16 7 5 1 1 71 13 288
2017 Person with a disability 68 11 7 11 3 0 0 78 14 17
2017 Not a person with a disability 42 24 16 9 6 0 3 68 16 332

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 56 25 10 5 4 0 0 81 8 28
2020 Not a person with a disability 61 22 9 4 2 1 1 85 6 395
2019 Person with a disability 21 10 45 12 6 0 6 33 19 21
2019 Not a person with a disability 57 22 9 5 4 1 3 81 9 351

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 26 32 7 7 0 0 54 14 28
2020 Not a person with a disability 31 36 19 9 4 0 0 67 14 396

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 21 22 3 4 0 0 71 7 28
2020 Not a person with a disability 41 33 14 8 3 0 0 75 11 396
2019 Person with a disability 18 45 6 3 24 0 3 66 28 21
2019 Not a person with a disability 55 26 10 4 2 0 2 83 6 348
2018 Person with a disability 38 28 17 16 0 0 0 67 16 19
2018 Not a person with a disability 41 30 17 5 4 1 2 73 9 285
2017 Person with a disability 72 16 4 4 0 0 4 92 4 17
2017 Not a person with a disability 52 23 12 7 3 0 3 77 10 330

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 26 21 4 7 0 0 68 11 28
2020 Not a person with a disability 54 27 11 3 2 1 2 83 6 395
2019 Person with a disability 57 6 18 3 0 12 3 75 4 21
2019 Not a person with a disability 75 13 6 1 2 1 3 91 3 348
2018 Person with a disability 66 18 5 11 0 0 0 84 11 18
2018 Not a person with a disability 67 19 7 4 1 1 2 88 5 286
2017 Person with a disability 27 52 8 3 7 0 3 82 11 18
2017 Not a person with a disability 69 19 6 1 2 0 2 91 4 333

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 43 11 8 4 0 0 77 12 28
2020 Not a person with a disability 36 38 17 7 2 0 1 75 8 394

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 57 21 3 10 8 0 0 78 19 28
2020 Not a person with a disability 75 14 5 0 0 1 5 95 0 395
2019 Person with a disability 61 3 6 12 15 0 3 66 28 21
2019 Not a person with a disability 84 7 2 1 1 1 5 96 2 350
2018 Person with a disability 74 15 6 0 6 0 0 88 6 19
2018 Not a person with a disability 81 8 3 1 1 2 4 95 2 287

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 74 7 5 7 7 0 0 81 14 28
2020 Not a person with a disability 84 6 3 1 1 1 4 94 3 392
2019 Person with a disability 40 18 18 6 0 3 15 70 8 21
2019 Not a person with a disability 80 7 5 1 2 1 5 92 3 352
2018 Person with a disability 69 17 8 0 6 0 0 86 6 19
2018 Not a person with a disability 76 8 6 2 1 1 6 91 3 286
2017 Person with a disability 79 7 4 3 0 4 3 92 4 18
2017 Not a person with a disability 81 7 3 2 3 1 3 91 5 333

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 67 15 12 3 3 0 0 82 7 28
2020 Not a person with a disability 74 17 6 1 1 0 2 92 2 395
2019 Person with a disability 51 0 18 12 15 0 3 53 28 21
2019 Not a person with a disability 61 26 6 2 1 0 4 91 3 351
2018 Person with a disability 52 24 19 0 6 0 0 76 6 19
2018 Not a person with a disability 63 23 7 2 1 0 2 89 4 289
2017 Person with a disability 73 16 0 4 0 0 7 96 4 18
2017 Not a person with a disability 64 18 10 3 3 0 3 84 5 332

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 67 22 0 8 4 0 0 88 12 28
2020 Not a person with a disability 74 12 7 3 1 0 2 88 5 395
2019 Person with a disability 30 25 6 24 0 0 15 64 29 21
2019 Not a person with a disability 67 11 12 3 4 0 3 81 6 348
2018 Person with a disability 31 31 27 6 6 0 0 62 11 19
2018 Not a person with a disability 61 20 9 4 4 0 2 83 8 289
2017 Person with a disability 75 15 3 4 3 0 0 89 8 18
2017 Not a person with a disability 66 14 8 4 5 0 3 83 9 331

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 77 8 7 0 0 0 7 92 0 28
2020 Not a person with a disability 67 7 5 1 1 0 19 91 2 395
2019 Person with a disability 27 3 12 0 0 0 58 72 0 21
2019 Not a person with a disability 66 8 5 1 0 0 20 92 1 348
2018 Person with a disability 40 15 10 0 0 0 35 85 0 19
2018 Not a person with a disability 56 11 4 1 1 1 26 91 3 286
2017 Person with a disability 68 3 0 0 4 0 25 94 6 18
2017 Not a person with a disability 60 8 6 2 0 0 24 89 3 334

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 71 19 7 4 0 0 0 89 4 28
2020 Not a person with a disability 73 14 5 1 1 0 5 92 2 396
2019 Person with a disability 54 22 18 0 0 0 6 80 0 21
2019 Not a person with a disability 76 10 5 1 1 1 5 92 2 352
2018 Person with a disability 67 17 12 0 0 0 5 88 0 19
2018 Not a person with a disability 69 15 6 2 1 0 6 91 3 288
2017 Person with a disability 79 10 0 0 4 0 7 96 4 18
2017 Not a person with a disability 73 14 4 2 1 1 5 93 3 331

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 72 14 7 0 7 0 0 86 7 28
2020 Not a person with a disability 75 12 5 3 2 0 2 90 6 395
2019 Person with a disability 52 18 15 0 12 0 3 72 12 21
2019 Not a person with a disability 77 11 6 0 2 0 3 91 3 351
2018 Person with a disability 81 0 14 0 0 0 5 85 0 19
2018 Not a person with a disability 80 6 3 3 3 1 4 90 6 289
2017 Person with a disability 73 13 3 8 0 0 4 89 8 18
2017 Not a person with a disability 72 15 4 3 2 0 4 91 5 333

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 21 11 0 18 0 0 71 18 28
2020 Not a person with a disability 49 28 17 4 1 0 1 78 5 395
2019 Person with a disability 27 31 21 18 0 0 3 60 18 21
2019 Not a person with a disability 60 23 11 2 1 0 3 86 3 350
2018 Person with a disability 50 34 12 5 0 0 0 84 5 19
2018 Not a person with a disability 53 28 13 2 1 0 3 83 3 289
2017 Person with a disability 18 26 45 11 0 0 0 44 11 18
2017 Not a person with a disability 65 22 7 3 1 0 2 89 4 332

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 38 26 7 7 0 0 59 14 28
2020 Not a person with a disability 32 43 18 5 2 0 0 75 7 396

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 28 34 14 7 0 0 45 21 28
2020 Not a person with a disability 18 33 35 10 3 0 0 52 13 396
2019 Person with a disability 21 27 27 10 0 12 3 57 12 21
2019 Not a person with a disability 29 37 23 8 2 0 0 66 11 353
2018 Person with a disability 19 27 35 16 4 0 0 46 19 19
2018 Not a person with a disability 20 33 33 12 2 0 0 53 14 291
2017 Person with a disability 15 16 58 3 8 0 0 31 11 18
2017 Not a person with a disability 18 36 32 9 3 0 1 55 12 334

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 7 25 33 21 13 0 0 34 32 28
2020 Not a person with a disability 9 13 42 23 13 0 0 36 22 392
2019 Person with a disability 18 13 36 18 0 12 3 21 36 21
2019 Not a person with a disability 7 9 35 26 22 0 1 48 17 347
2018 Person with a disability 14 20 30 37 0 0 0 37 33 19
2018 Not a person with a disability 6 15 38 24 16 1 0 41 21 286
2017 Person with a disability 10 11 15 56 7 0 0 63 21 17
2017 Not a person with a disability 6 12 32 34 16 0 1 50 18 332

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 60 29 7 0 4 0 0 89 4 28
2020 Not a person with a disability 52 35 6 4 1 2 1 89 5 395
2019 Person with a disability 15 27 6 15 30 3 3 45 48 21
2019 Not a person with a disability 38 36 14 5 2 5 0 78 7 351
2018 Person with a disability 31 41 11 12 6 0 0 72 17 19
2018 Not a person with a disability 31 45 11 5 3 4 1 80 9 291
2017 Person with a disability 63 20 3 0 10 4 0 86 10 18
2017 Not a person with a disability 24 37 17 6 4 12 1 69 12 333

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 57 28 7 5 4 0 0 84 8 28
2020 Not a person with a disability 51 29 11 4 2 2 0 82 7 395

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 21 7 3 12 7 0 76 16 28
2020 Not a person with a disability 50 26 9 7 5 2 1 79 12 391

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 57 24 4 8 4 3 0 84 12 28
2020 Not a person with a disability 61 24 8 3 2 2 1 88 4 395

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 57 17 11 5 7 3 0 76 12 28
2020 Not a person with a disability 49 32 10 4 3 1 1 82 7 396
2019 Person with a disability 24 30 13 3 27 0 3 56 31 21
2019 Not a person with a disability 39 32 15 7 2 5 0 75 9 353
2018 Person with a disability 41 30 13 10 6 0 0 71 16 19
2018 Not a person with a disability 29 42 14 9 4 2 0 73 13 289
2017 Person with a disability 60 12 7 15 6 0 0 72 21 18
2017 Not a person with a disability 27 40 14 9 8 2 0 68 18 334

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 58 31 3 0 4 3 0 93 4 28
2020 Not a person with a disability 52 34 7 5 0 1 0 88 5 394

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 63 27 3 0 4 3 0 93 4 28
2020 Not a person with a disability 51 33 7 6 2 1 0 85 8 389

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 64 26 4 0 4 3 0 92 4 28
2020 Not a person with a disability 53 29 12 3 1 2 1 84 4 392

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 74 16 3 0 4 3 0 93 4 28
2020 Not a person with a disability 60 26 7 3 1 2 1 89 4 394

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 88 7 0 0 0 5 0 100 0 28
2020 Not a person with a disability 82 15 1 0 0 2 0 99 0 393

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 78 12 3 0 4 3 0 93 4 28
2020 Not a person with a disability 63 27 6 3 0 1 0 91 3 393

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 67 21 0 0 8 3 0 91 9 28
2020 Not a person with a disability 60 26 7 5 2 1 0 86 7 395

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 85 0 11 0 4 0 0 85 4 28
2020 Not a person with a disability 65 25 6 1 1 1 0 91 2 395
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 23 77 28
2020 Not a person with a disability 5 95 391

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 50 50 28
2020 Not a person with a disability 7 93 392
2019 Person with a disability 70 30 21
2019 Not a person with a disability 15 85 353
2017 Person with a disability 83 17 17
2017 Not a person with a disability 13 87 334

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 80 20 14
2020 Not a person with a disability 22 78 29

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 93 7 14
2020 Not a person with a disability 61 39 29
2019 Person with a disability 100 0 14
2019 Not a person with a disability 74 26 52
2017 Person with a disability 91 9 12
2017 Not a person with a disability 82 18 45

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 75 7 0 18 0 0 0 82 18 13
2020 Not a person with a disability 61 23 11 0 5 0 0 84 5 18
2019 Person with a disability 43 13 17 10 0 17 0 68 11 14
2019 Not a person with a disability 57 17 15 9 0 0 2 76 9 40
2017 Person with a disability 68 19 0 9 4 0 0 87 13 10
2017 Not a person with a disability 55 33 4 5 0 0 3 91 5 38

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 23 11 12 0 3 0 76 13 28
2020 Not a person with a disability 60 26 7 1 0 3 3 91 2 393
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 50 24 0 65 35 28
2020 Not a person with a disability 17 63 19 1 78 22 395

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 22 10 3 19 0 4 67 23 28
2020 Not a person with a disability 44 18 12 7 4 3 12 73 13 394
2019 Person with a disability 42 3 6 9 24 0 15 53 39 21
2019 Not a person with a disability 45 13 14 8 6 1 13 68 15 349
2018 Person with a disability 67 0 11 10 0 0 12 77 11 18
2018 Not a person with a disability 49 12 14 9 8 1 6 66 18 291
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