2020 Public Service Employee Survey Results for Administrative Tribunals Support Service of Canada by Question 115. What is your gender?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	52	37	3	5	3	0	0	89	8	148
2020	Female gender	47	43	2	7	2	0	0	90	9	271

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	81	16	3	0	1	0	97	1	148
2020	Female gender	81	12	4	0	2	0	94	2	272
2017	Male gender	77	15	2	3	2	0	92	5	116
2017	Female gender	71	23	3	0	1	1	95	2	231

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	46	29	12	6	3	1	2	77	10	147
2020	Female gender	42	39	6	8	2	1	2	83	11	271
2019	Male gender	61	29	3	3	3	0	1	90	6	127
2019	Female gender	62	25	2	8	2	0	1	88	9	242
2017	Male gender	65	24	6	3	2	0	0	89	5	116
2017	Female gender	56	30	3	8	2	0	1	87	10	231

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	46	38	6	4	5	1	1	85	9	148
2020	Female gender	44	39	7	6	2	0	1	85	8	268
2019	Male gender	39	35	6	11	1	0	7	81	13	126
2019	Female gender	44	39	7	7	3	0	0	83	10	241
2018	Male gender	36	37	10	12	2	0	2	74	15	114
2018	Female gender	41	41	4	9	3	0	2	84	12	195
2017	Male gender	49	31	5	7	5	0	2	82	13	116
2017	Female gender	46	33	7	10	4	0	0	79	13	231

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	52	34	8	2	1	1	1	88	4	147
2020	Female gender	50	34	7	4	2	1	1	87	6	271
2019	Male gender	63	26	7	4	1	0	0	89	4	126
2019	Female gender	60	29	7	3	1	0	0	89	4	239
2017	Male gender	66	23	6	2	2	0	0	90	4	116
2017	Female gender	58	29	6	5	1	0	1	88	5	231

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	58	31	5	4	1	0	0	89	6	146
2020	Female gender	61	22	5	8	3	0	1	84	12	270
2019	Male gender	56	31	6	6	1	0	1	88	7	127
2019	Female gender	59	25	8	6	3	0	0	84	8	242
2018	Male gender	44	36	11	4	4	1	0	81	8	112
2018	Female gender	56	25	9	5	4	0	1	82	9	195
2017	Male gender	62	22	9	4	1	1	1	85	5	116
2017	Female gender	52	31	7	6	2	0	1	85	8	231

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	54	28	12	4	3	82	6	146
2020	Female gender	46	38	8	5	1	85	6	272
2019	Male gender	41	36	12	8	3	77	11	127
2019	Female gender	42	40	8	6	5	82	11	242
2018	Male gender	32	45	14	6	3	77	9	113
2018	Female gender	42	39	9	7	3	81	10	197
2017	Male gender	33	48	8	5	6	81	11	116
2017	Female gender	32	44	12	8	4	76	12	230

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	48	37	8	3	3	1	1	87	5	147
2020	Female gender	44	36	12	3	4	0	0	81	7	273
2019	Male gender	42	29	18	7	2	0	2	73	9	127
2019	Female gender	40	35	12	9	4	0	0	75	13	241
2018	Male gender	29	44	11	12	3	1	0	73	16	114
2018	Female gender	42	33	10	11	5	0	0	75	15	196
2017	Male gender	45	35	9	4	5	2	0	82	9	116
2017	Female gender	39	32	13	7	9	0	1	71	16	230

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	47	40	9	1	3	0	87	5	146
2020	Female gender	47	39	8	4	2	0	86	6	272
2019	Male gender	43	35	12	5	2	3	81	7	126
2019	Female gender	47	38	7	6	2	0	85	8	240
2018	Male gender	26	44	19	5	6	0	70	11	114
2018	Female gender	43	33	10	9	4	1	77	13	198
2017	Male gender	43	33	7	11	6	0	76	17	116
2017	Female gender	42	34	9	10	3	1	77	14	228

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	57	37	3	1	1	0	94	3	146
2020	Female gender	65	30	2	1	1	0	95	3	272
2019	Male gender	55	35	8	1	1	0	90	2	127
2019	Female gender	60	29	9	1	1	0	88	3	241
2018	Male gender	54	32	11	2	2	0	86	3	114
2018	Female gender	63	32	3	0	0	0	96	1	198
2017	Male gender	58	28	7	3	3	0	86	6	116
2017	Female gender	52	34	9	4	1	1	86	5	230

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	49	39	9	2	2	0	87	4	147
2020	Female gender	46	37	9	4	4	0	84	8	273
2019	Male gender	50	30	15	4	1	0	80	5	127
2019	Female gender	40	36	10	11	4	0	75	15	240
2018	Male gender	37	41	13	5	3	1	79	8	113
2018	Female gender	44	34	11	5	6	0	79	10	198
2017	Male gender	48	31	10	3	7	2	80	10	115
2017	Female gender	42	33	11	8	6	0	75	15	229

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	57	32	10	1	1	88	2	146
2020	Female gender	55	35	6	1	2	91	3	271
2019	Male gender	55	25	15	4	1	80	5	127
2019	Female gender	56	29	8	6	1	85	7	238
2018	Male gender	51	34	11	4	0	85	4	112
2018	Female gender	59	27	10	1	2	86	3	197
2017	Male gender	60	29	5	3	3	89	6	116
2017	Female gender	52	36	7	4	2	88	5	230

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	54	32	8	2	3	0	1	86	6	147
2020	Female gender	47	38	6	6	3	0	0	85	8	271
2019	Male gender	54	29	11	3	3	0	0	82	6	127
2019	Female gender	33	35	15	12	4	0	1	69	16	240
2018	Male gender	38	38	14	7	3	0	0	76	10	114
2018	Female gender	44	31	10	7	7	1	1	76	14	197
2017	Male gender	50	33	7	7	3	0	0	83	10	116
2017	Female gender	40	32	11	11	5	0	1	73	16	231

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	51	32	8	4	4	0	1	84	8	147
2020	Female gender	52	30	10	5	3	0	0	82	8	273
2019	Male gender	49	24	17	6	2	0	2	74	8	127
2019	Female gender	41	29	21	6	3	0	0	70	9	240
2018	Male gender	37	37	15	8	3	0	0	74	12	114
2018	Female gender	43	32	13	7	4	0	0	75	11	197
2017	Male gender	49	31	8	4	6	2	1	82	10	116
2017	Female gender	44	30	13	7	5	0	1	74	12	231

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	50	37	9	3	1	0	87	4	146
2020	Female gender	48	37	8	4	2	1	85	7	272
2019	Male gender	43	38	13	5	1	0	81	6	126
2019	Female gender	42	38	12	5	2	0	80	7	239
2018	Male gender	33	41	17	8	2	0	74	10	111
2018	Female gender	46	35	8	7	3	0	81	11	196
2017	Male gender	46	35	14	3	2	0	81	5	116
2017	Female gender	45	33	11	8	3	0	78	11	230

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	59	28	10	1	2	0	0	87	3	148
2020	Female gender	52	36	7	3	2	0	0	88	5	273
2019	Male gender	47	33	13	4	1	0	2	82	5	127
2019	Female gender	46	37	9	4	3	0	0	83	7	242
2018	Male gender	48	35	8	7	2	0	0	83	9	114
2018	Female gender	48	36	12	1	3	0	0	84	5	197
2017	Male gender	52	31	9	3	3	1	0	84	7	114
2017	Female gender	45	36	8	7	4	0	0	81	11	231

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	43	32	17	3	5	0	0	75	8	147
2020	Female gender	39	28	20	8	5	0	1	68	12	272
2019	Male gender	60	23	10	4	4	0	0	83	8	125
2019	Female gender	56	27	11	5	1	0	0	84	6	238
2018	Male gender	48	31	13	5	4	0	0	78	8	114
2018	Female gender	48	27	15	6	4	0	0	75	10	199
2017	Male gender	51	34	10	3	2	0	0	85	5	116
2017	Female gender	51	33	10	3	1	1	1	86	4	231

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	4	20	31	26	15	1	4	42	25	148
2020	Female gender	5	15	35	28	13	1	1	43	21	272
2019	Male gender	6	14	28	27	19	1	5	49	22	127
2019	Female gender	7	15	33	23	17	2	3	42	23	240
2018	Male gender	8	20	35	25	11	1	1	36	29	112
2018	Female gender	6	18	28	29	17	1	2	47	25	197
2017	Male gender	6	23	20	20	29	1	2	49	30	116
2017	Female gender	6	19	29	22	11	2	10	38	29	229

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	1	6	18	39	30	1	4	72	8	147
2020	Female gender	3	10	14	40	25	5	3	70	14	272
2019	Male gender	8	9	23	24	31	2	3	58	18	126
2019	Female gender	5	9	20	32	26	6	2	63	15	240
2018	Male gender	9	15	22	28	21	3	1	52	25	114
2018	Female gender	6	18	26	27	19	3	1	48	25	197
2017	Male gender	9	9	22	21	32	2	6	57	19	114
2017	Female gender	8	11	24	25	15	3	13	48	23	229

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	3	10	20	37	21	4	4	63	15	147
2020	Female gender	4	15	30	29	17	1	4	48	20	271
2019	Male gender	5	12	27	21	25	3	7	51	20	126
2019	Female gender	7	15	25	24	24	2	3	50	23	242
2018	Male gender	8	14	30	21	17	6	3	42	24	114
2018	Female gender	8	16	35	20	16	3	3	38	25	197
2017	Male gender	11	9	21	26	25	2	6	55	22	116
2017	Female gender	11	14	29	19	13	3	11	37	29	231

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	3	6	21	44	22	0	4	69	10	148
2020	Female gender	4	8	31	31	24	0	3	57	12	269
2019	Male gender	5	5	24	30	27	1	8	62	11	125
2019	Female gender	3	10	22	30	32	1	2	64	14	241
2018	Male gender	2	5	31	35	23	2	3	61	7	114
2018	Female gender	4	6	33	31	24	1	1	56	10	198
2017	Male gender	4	7	26	24	33	2	6	61	11	116
2017	Female gender	2	7	30	31	18	1	11	55	10	228

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	5	12	25	30	21	2	4	55	19	148
2020	Female gender	9	16	27	21	23	1	3	46	26	270
2019	Male gender	5	16	23	28	19	2	9	52	23	125
2019	Female gender	8	17	20	27	23	1	4	53	26	242
2018	Male gender	6	21	22	28	17	2	4	47	29	114
2018	Female gender	9	19	27	21	18	1	3	41	30	199
2017	Male gender	10	11	20	21	30	1	7	56	22	116
2017	Female gender	6	17	25	16	20	2	14	43	27	229

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	3	6	27	29	26	5	4	60	10	148
2020	Female gender	3	10	22	28	28	6	4	62	15	271
2019	Male gender	7	15	25	27	15	5	7	48	25	126
2019	Female gender	8	11	26	28	22	4	2	53	20	241
2018	Male gender	10	19	23	27	14	4	5	44	31	114
2018	Female gender	13	19	24	21	17	4	3	40	35	197
2017	Male gender	7	6	22	24	31	4	7	61	15	115
2017	Female gender	9	11	23	22	19	4	13	50	23	229

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	2	12	22	37	20	3	4	61	15	148
2020	Female gender	5	12	27	28	22	4	2	53	18	272
2019	Male gender	5	11	21	37	21	1	5	61	17	126
2019	Female gender	7	14	25	29	21	3	1	52	22	240
2018	Male gender	12	12	31	22	17	4	2	42	26	114
2018	Female gender	7	13	36	22	16	4	3	41	21	198
2017	Male gender	8	9	23	20	32	3	6	57	18	116
2017	Female gender	9	12	31	18	14	3	12	39	25	231

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	6	8	27	32	23	0	4	57	14	148
2020	Female gender	3	14	33	30	17	1	2	49	17	271
2019	Male gender	6	16	24	21	26	1	5	50	24	127
2019	Female gender	4	10	26	30	26	2	2	58	14	241

Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	40	33	12	3	1	5	7	83	4	148
2020	Female gender	34	25	14	8	2	8	8	70	13	271
2019	Male gender	51	19	10	4	2	12	2	82	6	127
2019	Female gender	31	25	15	10	3	8	6	66	16	240
2018	Male gender	26	33	18	7	5	8	3	66	14	113
2018	Female gender	28	32	16	11	4	5	5	66	16	198
2017	Male gender	40	24	13	5	5	8	4	73	12	116
2017	Female gender	35	26	13	10	7	4	5	66	19	230

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	68	24	4	2	2	0	1	92	4	147
2020	Female gender	59	24	7	7	2	1	0	85	9	272
2019	Male gender	57	27	1	11	4	2	0	85	14	127
2019	Female gender	52	25	9	10	1	2	0	79	12	241
2018	Male gender	47	33	9	3	6	1	1	82	9	114
2018	Female gender	51	26	8	10	3	1	0	78	13	198
2017	Male gender	59	20	13	2	5	2	0	80	7	116
2017	Female gender	54	26	7	8	5	0	1	81	13	231

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	72	23	1	2	2	0	1	96	4	147
2020	Female gender	66	25	4	3	2	0	0	91	5	268
2019	Male gender	66	25	4	1	3	1	0	92	5	126
2019	Female gender	58	31	6	3	1	0	0	90	4	240
2018	Male gender	54	34	5	3	3	0	1	89	6	114
2018	Female gender	59	33	4	3	0	0	0	92	4	198
2017	Male gender	60	31	2	6	1	0	0	91	7	116
2017	Female gender	57	25	7	8	2	0	1	83	10	231

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	66	23	6	2	2	1	1	91	4	146
2020	Female gender	56	33	7	1	1	2	0	91	2	270
2019	Male gender	56	27	12	2	1	2	0	85	3	127
2019	Female gender	48	35	10	6	1	0	0	83	7	240
2018	Male gender	48	40	9	0	2	0	1	89	2	114
2018	Female gender	50	30	11	5	1	1	2	82	6	198

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	57	20	6	4	3	3	6	85	8	148
2020	Female gender	57	21	7	2	3	5	5	87	6	273

Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	62	24	7	2	1	0	5	90	3	148
2020	Female gender	55	20	11	5	1	2	6	82	7	272
2019	Male gender	51	27	12	2	1	1	6	83	4	127
2019	Female gender	41	25	15	3	5	0	11	74	9	242

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	55	32	7	3	1	0	2	89	4	147
2020	Female gender	58	24	9	5	2	1	1	83	8	272
2019	Male gender	47	32	12	5	3	1	1	80	8	127
2019	Female gender	40	31	10	8	8	0	4	73	16	242
2018	Male gender	41	39	11	5	3	1	0	82	8	112
2018	Female gender	42	35	11	6	3	0	2	79	9	196
2017	Male gender	38	29	7	6	8	2	11	77	15	116
2017	Female gender	48	28	10	6	6	0	1	78	12	230

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	62	22	8	2	1	3	2	89	3	148
2020	Female gender	62	18	13	2	2	2	2	83	4	272

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	59	30	6	1	1	0	1	91	3	148
2020	Female gender	59	24	8	4	4	1	0	83	8	270
2019	Male gender	61	25	7	5	2	1	0	87	7	127
2019	Female gender	46	31	10	7	5	0	1	78	11	241
2018	Male gender	40	44	7	6	2	1	0	84	9	113
2018	Female gender	45	34	10	5	3	1	1	81	8	195
2017	Male gender	56	25	8	4	7	1	0	81	11	115
2017	Female gender	52	26	9	6	5	1	1	80	11	231

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	42	58	148
2020	Female gender	38	62	272

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	68	12	9	1	1	2	7	89	1	147
2020	Female gender	64	10	7	2	0	4	12	90	2	273

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	70	20	7	1	1	0	1	90	3	148
2020	Female gender	71	16	5	7	1	0	0	87	8	272
2019	Male gender	57	28	8	5	2	1	0	85	8	127
2019	Female gender	54	25	10	5	5	0	1	80	10	241
2018	Male gender	49	31	10	7	2	0	0	80	10	113
2018	Female gender	52	26	13	4	3	0	1	79	8	195
2017	Male gender	59	22	7	8	3	0	0	81	12	116
2017	Female gender	63	21	7	4	5	0	0	84	9	231

Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	56	23	10	1	1	7	1	86	3	148
2020	Female gender	54	27	7	3	2	6	0	87	5	272
2019	Male gender	45	27	14	5	4	5	0	76	9	127
2019	Female gender	41	33	11	8	2	5	0	78	11	241
2018	Male gender	35	34	14	7	4	6	0	73	12	114
2018	Female gender	38	34	13	7	2	6	0	76	10	197
2017	Male gender	43	25	9	5	8	10	0	76	14	116
2017	Female gender	37	32	10	10	6	5	0	72	18	231

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	54	27	11	3	1	2	1	84	5	148
2020	Female gender	51	31	6	6	3	3	0	85	9	269
2019	Male gender	42	30	9	10	5	3	0	74	16	127
2019	Female gender	37	35	12	8	4	4	0	75	13	240
2018	Male gender	32	36	13	10	6	3	0	70	17	114
2018	Female gender	33	32	16	10	6	3	0	67	17	198
2017	Male gender	48	23	11	5	8	5	0	75	14	116
2017	Female gender	34	30	13	11	9	3	0	66	21	230

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	46	30	12	4	1	6	1	81	6	148
2020	Female gender	43	32	10	6	3	6	0	80	9	272
2019	Male gender	35	30	13	10	8	3	0	68	19	127
2019	Female gender	29	33	18	9	6	6	0	66	16	241
2018	Male gender	24	27	22	14	8	4	0	54	23	114
2018	Female gender	24	32	19	13	7	5	0	59	20	196
2017	Male gender	34	23	15	9	8	11	0	64	19	115
2017	Female gender	29	25	18	11	11	5	0	58	23	231

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	40	33	13	7	2	3	1	76	10	147
2020	Female gender	39	35	9	8	4	4	0	77	13	273
2019	Male gender	34	34	14	12	5	1	0	69	17	127
2019	Female gender	24	37	15	13	8	2	0	63	22	241
2018	Male gender	24	39	9	20	6	2	0	64	26	114
2018	Female gender	23	33	16	19	8	1	0	57	27	199
2017	Male gender	33	27	13	8	11	8	0	65	20	115
2017	Female gender	26	33	12	13	12	3	0	61	26	231

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	64	22	10	1	1	1	0	87	3	148
2020	Female gender	64	20	9	4	1	2	0	86	4	273
2019	Male gender	63	23	6	5	1	2	1	88	5	127
2019	Female gender	67	19	12	1	1	0	0	86	2	242

Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	45	40	10	3	2	1	0	85	5	148
2020	Female gender	47	37	8	4	0	3	0	86	5	270
2019	Male gender	42	42	8	6	1	1	0	85	8	127
2019	Female gender	42	39	11	5	1	1	0	82	6	242
2018	Male gender	31	40	18	6	4	1	0	71	10	115
2018	Female gender	43	38	12	3	1	2	1	83	5	199
2017	Male gender	41	35	13	3	5	3	0	78	9	116
2017	Female gender	41	33	14	6	3	2	0	76	10	231

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	32	39	16	5	3	4	1	75	8	147
2020	Female gender	34	37	11	9	4	5	0	75	13	268
2019	Male gender	35	34	14	10	5	2	1	70	15	127
2019	Female gender	26	35	17	14	5	4	0	63	19	239

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	41	37	12	3	2	5	1	82	6	146
2020	Female gender	44	35	7	7	2	3	1	82	10	270
2019	Male gender	36	33	15	6	5	2	2	72	11	127
2019	Female gender	37	35	14	4	5	2	3	76	9	238
2018	Male gender	34	33	10	14	4	4	1	71	19	114
2018	Female gender	41	34	10	6	5	3	0	78	11	199
2017	Male gender	45	26	15	6	4	3	1	74	11	116
2017	Female gender	40	30	12	9	5	3	1	73	15	231

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	49	33	12	0	2	4	86	2	148
2020	Female gender	49	28	13	4	1	5	81	5	270
2019	Male gender	40	39	12	4	3	1	80	8	125
2019	Female gender	33	41	18	4	2	2	75	6	239
2018	Male gender	30	40	16	6	4	5	73	10	114
2018	Female gender	31	38	23	6	2	1	69	8	196

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	37	25	15	6	3	11	3	72	10	147
2020	Female gender	31	23	14	6	6	14	6	68	15	272
2019	Male gender	37	14	19	7	4	16	3	63	13	127
2019	Female gender	20	19	20	10	9	13	10	51	24	242
2018	Male gender	21	24	19	11	8	16	1	55	22	113
2018	Female gender	21	20	18	10	11	16	4	52	26	197
2017	Male gender	36	18	13	11	8	12	3	63	21	116
2017	Female gender	25	18	17	6	13	14	7	55	23	230

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	43	35	11	4	5	3	0	79	9	147
2020	Female gender	45	33	11	5	3	3	0	80	8	273
2019	Male gender	37	34	13	7	5	5	0	75	12	124
2019	Female gender	36	32	13	8	7	4	0	70	16	240
2018	Male gender	28	40	11	11	8	2	0	69	19	115
2018	Female gender	31	32	15	11	7	4	1	66	19	196
2017	Male gender	37	20	11	5	8	19	1	70	16	116
2017	Female gender	40	24	10	13	9	4	1	67	23	230

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	37	29	15	8	8	1	2	68	17	148
2020	Female gender	32	24	12	13	8	6	5	62	24	271
2019	Male gender	31	25	14	14	7	7	3	62	23	126
2019	Female gender	24	22	12	12	19	8	4	52	35	241
2018	Male gender	20	38	13	13	13	2	1	59	27	115
2018	Female gender	20	25	15	17	14	4	5	49	34	198
2017	Male gender	27	28	8	15	15	3	3	60	31	115
2017	Female gender	24	21	14	13	20	4	5	49	36	231

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	56	23	10	3	3	2	3	83	7	148
2020	Female gender	53	19	12	6	3	0	7	77	10	273
2019	Male gender	57	22	12	3	2	3	2	83	5	127
2019	Female gender	59	20	6	5	3	0	6	85	9	241

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	60	21	10	2	2	3	2	85	5	148
2020	Female gender	61	20	10	1	1	1	5	87	2	272
2019	Male gender	63	17	7	2	4	2	5	86	7	127
2019	Female gender	56	16	10	5	2	3	7	81	8	240

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	78	8	6	2	1	3	3	90	4	148
2020	Female gender	79	6	4	1	1	2	7	93	3	273
2019	Male gender	81	3	4	1	4	1	7	90	5	126
2019	Female gender	72	5	3	3	1	5	10	91	5	239

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	80	7	1	0	2	4	6	97	2	148
2020	Female gender	77	6	4	0	1	1	12	95	1	273
2019	Male gender	82	4	3	1	1	1	10	96	1	127
2019	Female gender	78	3	0	3	0	3	11	95	4	239

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	41	43	9	5	1	1	1	85	6	148
2020	Female gender	38	40	12	4	1	4	0	82	5	272
2019	Male gender	36	44	8	8	3	2	0	81	11	126
2019	Female gender	29	37	17	6	3	6	1	71	10	242
2018	Male gender	32	42	17	4	3	2	0	75	8	114
2018	Female gender	27	39	15	9	3	5	2	71	13	198
2017	Male gender	40	32	12	4	6	5	1	77	11	116
2017	Female gender	32	32	16	9	6	4	1	67	16	230

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	55	32	8	1	1	2	1	91	1	147
2020	Female gender	52	33	9	4	0	2	0	86	4	272
2019	Male gender	61	28	8	1	2	1	0	89	3	126
2019	Female gender	40	43	9	4	2	3	0	85	6	242
2018	Male gender	42	39	11	1	3	3	1	84	4	112
2018	Female gender	42	39	9	4	1	3	0	84	6	197
2017	Male gender	54	29	7	5	3	2	0	85	7	116
2017	Female gender	46	32	11	6	2	2	0	80	8	231

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	50	28	12	2	1	6	1	84	4	147
2020	Female gender	47	31	9	4	2	6	1	84	7	273
2019	Male gender	51	28	12	4	1	4	0	82	5	127
2019	Female gender	45	31	11	6	1	4	2	81	8	241
2018	Male gender	39	32	9	4	3	10	2	81	8	112
2018	Female gender	42	30	14	3	3	7	0	79	6	196
2017	Male gender	51	23	11	2	5	8	1	81	7	116
2017	Female gender	42	24	14	5	5	7	2	74	11	231

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	43	30	13	2	1	10	1	82	4	148
2020	Female gender	38	25	15	4	3	13	2	73	9	273

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	52	32	6	2	1	4	3	90	3	148
2020	Female gender	49	27	8	4	3	5	4	84	7	269

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	71	25	2	2	1	0	0	95	3	148
2020	Female gender	70	23	4	2	1	0	0	93	2	270
2019	Male gender	74	21	4	0	1	1	0	95	1	127
2019	Female gender	55	31	10	1	2	0	0	87	3	240
2018	Male gender	57	34	4	1	3	0	0	91	4	113
2018	Female gender	55	32	7	4	2	0	0	87	6	196
2017	Male gender	60	28	4	4	4	0	0	88	8	116
2017	Female gender	54	31	8	3	3	0	1	85	6	231

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	59	28	6	3	1	1	1	89	4	148
2020	Female gender	60	22	10	5	2	1	0	83	7	268
2019	Male gender	61	20	10	5	2	1	0	82	7	127
2019	Female gender	42	33	14	6	4	2	0	76	10	242
2018	Male gender	43	34	13	7	3	1	0	77	10	114
2018	Female gender	37	34	19	6	3	0	0	72	9	196
2017	Male gender	52	26	12	3	6	1	0	79	10	115
2017	Female gender	41	27	15	7	7	1	0	69	15	230

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	58	33	5	2	1	0	1	91	4	147
2020	Female gender	58	26	10	4	2	0	0	85	6	269
2019	Male gender	57	22	12	7	2	1	0	79	9	127
2019	Female gender	42	33	15	6	4	0	0	75	10	240
2018	Male gender	41	37	10	8	3	0	0	78	12	114
2018	Female gender	36	34	17	10	2	1	0	71	12	194
2017	Male gender	51	31	8	3	5	1	0	83	9	116
2017	Female gender	42	25	17	8	7	0	0	68	15	231

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	52	23	14	3	4	3	1	78	8	148
2020	Female gender	48	20	17	4	5	4	1	72	10	269
2019	Male gender	48	18	22	5	5	1	0	67	10	127
2019	Female gender	35	22	20	10	8	5	0	60	19	241
2018	Male gender	39	23	17	12	7	2	0	63	20	114
2018	Female gender	34	18	27	12	7	1	1	53	19	197
2017	Male gender	45	23	15	7	6	2	2	70	14	116
2017	Female gender	29	23	14	11	13	9	1	57	27	231

Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Male gender	19	44	38	148
2020	Female gender	24	39	36	272
2019	Male gender	34	23	43	127
2019	Female gender	35	29	36	241
2018	Male gender	29	38	33	115
2018	Female gender	30	30	40	199
2017	Male gender	25	31	45	116
2017	Female gender	40	32	28	231

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Male gender	21	21	52	0	7	0	29
2020	Female gender	9	23	52	3	9	4	68
2019	Male gender	9	23	52	3	7	5	45
2019	Female gender	9	15	55	4	16	1	74
2018	Male gender	7	13	65	12	0	4	35
2018	Female gender	12	8	60	8	8	3	61
2017	Male gender	6	9	48	4	9	23	32
2017	Female gender	10	7	54	2	20	7	85

Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	7	93	148
2020	Female gender	9	91	272
2019	Male gender	8	92	127
2019	Female gender	8	92	242
2018	Male gender	10	90	114
2018	Female gender	10	90	198

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	51	49	12
2018	Female gender	48	52	19

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	51	49	10
2020	Female gender	62	38	24
2018	Male gender	58	42	12
2018	Female gender	40	60	19

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Male gender	100	10
2020	Female gender	100	24
2019	Male gender	100	13
2019	Female gender	100	20
2018	Male gender	100	12
2018	Female gender	100	19

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	0	100	10
2020	Female gender	0	100	24

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	50	50	10
2020	Female gender	49	51	24
2019	Male gender	63	37	13
2019	Female gender	39	61	20
2018	Male gender	49	51	12
2018	Female gender	25	75	19

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	47	53	13
2019	Female gender	52	48	20

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	50	50	12
2018	Female gender	37	63	19

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	39	61	13
2019	Female gender	36	64	20

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	38	62	13
2019	Female gender	34	66	20
2018	Male gender	57	43	12
2018	Female gender	30	70	19

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	46	54	13
2019	Female gender	34	66	20

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	Male gender	100	13
2019	Female gender	100	20
2018	Male gender	100	12
2018	Female gender	100	19

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	0	100	12
2018	Female gender	0	100	19

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	46	54	13
2019	Female gender	21	79	20

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	50	50	10
2020	Female gender	75	25	24
2019	Male gender	55	45	13
2019	Female gender	66	34	20
2018	Male gender	51	49	12
2018	Female gender	58	42	19

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	50	50	10
2020	Female gender	42	58	24

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	0	100	13
2019	Female gender	0	100	20

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	0	100	12
2018	Female gender	0	100	19

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	47	53	10
2018	Female gender	42	58	17

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	0	100	10
2018	Female gender	0	100	17

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	32	16	9	3	2	31	8	77	8	148
2020	Female gender	22	10	11	4	3	37	13	63	15	272
2019	Male gender	28	15	10	3	3	30	11	73	10	127
2019	Female gender	14	10	16	4	3	39	15	51	15	242
2018	Male gender	25	18	13	1	7	28	8	66	13	114
2018	Female gender	18	12	17	5	3	38	8	55	14	199
2017	Male gender	29	10	14	3	4	26	13	64	12	116
2017	Female gender	19	11	11	7	6	35	9	56	24	231

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	48	25	9	4	1	11	1	84	5	148
2020	Female gender	42	22	16	3	2	13	2	75	7	272
2019	Male gender	38	33	10	4	3	9	4	81	8	127
2019	Female gender	30	23	18	3	4	21	1	68	9	242
2018	Male gender	32	33	14	3	5	12	0	75	10	114
2018	Female gender	30	25	21	5	4	16	1	65	10	198
2017	Male gender	32	18	13	3	4	26	4	72	10	116
2017	Female gender	30	25	15	7	7	14	2	67	16	230

Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	4	96	148
2020	Female gender	5	95	273
2019	Male gender	8	92	127
2019	Female gender	3	97	241
2018	Male gender	6	94	115
2018	Female gender	4	96	199

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	33	12	12	1	1	33	8	75	4	148
2020	Female gender	20	13	12	3	1	41	11	68	7	273
2019	Male gender	31	17	10	1	2	30	10	80	4	127
2019	Female gender	16	8	19	3	1	38	15	50	10	241
2018	Male gender	24	15	18	2	4	29	9	62	9	114
2018	Female gender	20	10	13	1	2	46	8	65	6	197
2017	Male gender	24	7	13	3	1	43	8	64	8	116
2017	Female gender	21	10	14	3	2	41	10	63	10	230

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	51	22	12	1	1	13	1	84	2	148
2020	Female gender	43	21	18	2	1	14	1	75	4	271
2019	Male gender	45	24	15	2	1	9	3	78	4	125
2019	Female gender	30	20	23	3	1	21	3	66	4	241
2018	Male gender	34	27	16	1	5	16	1	73	7	113
2018	Female gender	32	22	22	2	1	20	1	69	4	194
2017	Male gender	48	17	10	2	2	18	2	82	5	116
2017	Female gender	33	25	13	3	2	21	2	76	7	230

Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	38	28	16	7	10	0	1	66	18	148
2020	Female gender	38	22	14	10	11	0	6	63	22	272

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	47	28	18	4	3	0	0	75	7	146
2020	Female gender	51	25	15	6	1	1	1	77	8	273
2019	Male gender	47	30	8	7	7	1	0	77	14	127
2019	Female gender	49	25	13	6	5	0	2	75	11	242
2018	Male gender	41	27	12	7	10	0	3	70	17	114
2018	Female gender	42	27	19	5	7	0	2	69	12	198
2017	Male gender	40	29	12	8	9	0	2	71	17	116
2017	Female gender	31	22	25	5	12	0	4	56	18	231

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	25	23	28	16	7	0	1	48	24	147
2020	Female gender	18	28	25	16	12	0	0	47	28	272
2019	Male gender	34	28	25	7	6	1	0	62	13	127
2019	Female gender	29	34	21	9	6	0	1	63	15	239
2018	Male gender	26	25	23	15	9	0	1	52	24	114
2018	Female gender	21	28	21	16	12	0	1	50	29	199
2017	Male gender	28	33	26	10	4	0	0	60	14	116
2017	Female gender	30	29	20	14	4	0	2	60	19	231

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	38	32	19	6	3	0	1	71	9	146
2020	Female gender	33	31	17	12	5	1	1	66	17	271
2019	Male gender	42	32	16	3	5	1	0	75	9	126
2019	Female gender	45	27	14	8	3	0	2	74	12	241
2018	Male gender	33	27	31	5	3	0	2	60	8	114
2018	Female gender	32	33	17	10	7	0	1	66	17	195
2017	Male gender	40	25	21	10	3	0	1	66	13	116
2017	Female gender	39	33	15	10	2	0	2	73	12	230

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	34	24	23	11	6	0	1	59	18	146
2020	Female gender	25	30	18	14	12	1	1	56	26	271
2019	Male gender	38	28	19	8	7	1	0	67	15	127
2019	Female gender	32	25	21	12	7	0	1	59	20	242
2018	Male gender	20	26	24	18	11	2	0	46	30	113
2018	Female gender	25	24	18	17	15	0	1	49	33	199
2017	Male gender	37	26	17	10	10	0	0	63	20	116
2017	Female gender	36	26	14	13	6	1	4	65	20	230

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	53	27	12	5	3	0	1	80	8	146
2020	Female gender	45	25	12	8	8	0	3	72	16	272
2019	Male gender	62	14	14	3	1	3	4	81	4	127
2019	Female gender	60	17	10	2	2	1	8	85	5	241
2018	Male gender	47	25	19	3	2	2	3	75	5	114
2018	Female gender	47	24	12	6	4	0	5	76	11	196
2017	Male gender	59	20	9	4	1	1	7	86	5	115
2017	Female gender	53	20	8	5	1	0	12	84	7	231

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	40	28	18	10	4	0	0	68	14	148
2020	Female gender	34	29	18	9	9	0	1	63	18	272
2019	Male gender	50	22	16	4	5	1	2	74	9	127
2019	Female gender	47	25	13	7	5	0	2	74	12	242
2018	Male gender	38	25	21	9	3	1	2	65	13	114
2018	Female gender	36	30	14	10	7	0	3	68	17	195
2017	Male gender	50	27	14	5	2	0	2	79	7	114
2017	Female gender	36	29	19	10	2	1	3	68	12	230

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	34	26	20	7	8	0	4	63	16	144
2020	Female gender	33	21	17	11	9	0	9	59	22	273

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	48	29	15	4	2	0	2	79	6	148
2020	Female gender	47	27	17	5	1	2	1	76	6	272
2019	Male gender	45	27	22	3	2	1	0	73	5	126
2019	Female gender	39	32	18	5	2	1	4	74	7	240
2018	Male gender	36	28	21	10	3	1	0	65	14	113
2018	Female gender	40	33	13	6	5	1	2	75	11	195
2017	Male gender	43	35	11	6	4	0	2	79	10	114
2017	Female gender	39	26	18	8	3	0	5	69	12	230

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	35	35	19	9	2	0	1	70	11	148
2020	Female gender	37	34	16	8	4	1	1	71	12	271
2019	Male gender	42	29	15	9	4	1	0	72	13	127
2019	Female gender	40	33	9	10	5	0	3	75	15	240
2018	Male gender	28	33	18	13	7	1	1	62	20	113
2018	Female gender	33	31	19	9	4	1	2	66	14	196
2017	Male gender	38	23	23	6	6	0	4	63	12	114
2017	Female gender	35	30	18	11	3	0	3	66	15	230

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	48	34	11	5	1	0	1	83	6	148
2020	Female gender	49	26	13	8	2	1	1	76	10	272
2019	Male gender	47	31	11	6	4	2	0	79	11	126
2019	Female gender	43	27	11	10	5	0	4	73	15	240
2018	Male gender	34	33	19	6	5	1	1	69	12	113
2018	Female gender	36	33	15	8	5	1	2	71	14	196
2017	Male gender	46	18	16	11	7	0	2	65	18	114
2017	Female gender	41	27	15	9	5	0	3	70	14	230

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	60	27	7	1	3	1	1	89	4	148
2020	Female gender	60	20	11	5	2	1	1	81	7	272
2019	Male gender	56	21	13	7	2	1	0	78	9	127
2019	Female gender	55	20	11	4	6	0	4	78	10	240

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	32	36	17	8	6	1	1	68	15	148
2020	Female gender	30	34	22	10	4	0	0	64	14	273

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	38	35	15	9	4	0	0	72	13	148
2020	Female gender	44	30	14	8	3	1	1	75	10	273
2019	Male gender	46	31	12	7	4	1	0	77	11	126
2019	Female gender	57	25	10	2	3	0	3	85	5	238
2018	Male gender	36	31	21	7	1	1	2	70	9	112
2018	Female gender	44	29	16	5	4	1	2	75	9	194
2017	Male gender	50	26	12	8	1	1	3	79	9	114
2017	Female gender	54	23	11	7	3	0	3	79	10	228

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	53	27	10	4	3	1	2	82	8	147
2020	Female gender	53	27	13	3	2	0	2	82	5	273
2019	Male gender	76	11	6	0	3	3	1	90	3	126
2019	Female gender	71	14	7	2	1	1	4	89	3	238
2018	Male gender	63	23	5	5	1	1	3	89	6	113
2018	Female gender	67	17	8	4	2	1	1	86	6	193
2017	Male gender	72	19	6	1	2	0	1	92	3	115
2017	Female gender	62	24	6	2	3	0	3	89	5	231

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	43	33	14	8	3	0	0	76	11	147
2020	Female gender	32	41	18	6	1	0	2	74	7	272

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	76	15	5	0	1	2	3	95	1	147
2020	Female gender	72	15	4	1	1	0	6	93	2	273
2019	Male gender	82	7	3	2	3	1	3	92	5	127
2019	Female gender	83	6	2	1	1	1	6	96	3	239
2018	Male gender	81	10	3	1	1	2	3	95	2	113
2018	Female gender	80	8	3	1	2	2	4	94	3	195

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	88	5	4	1	1	0	2	94	2	148
2020	Female gender	81	8	3	1	2	1	4	93	4	269
2019	Male gender	84	6	3	1	1	1	4	94	3	126
2019	Female gender	74	8	7	1	2	2	7	89	3	242
2018	Male gender	76	10	2	3	3	1	6	92	6	113
2018	Female gender	75	9	8	1	1	1	5	89	2	194
2017	Male gender	85	2	4	2	3	1	2	91	5	115
2017	Female gender	77	11	3	3	2	1	4	92	5	231

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	75	17	6	2	1	0	0	92	3	147
2020	Female gender	73	16	6	1	1	0	3	91	2	273
2019	Male gender	62	24	8	1	4	1	0	87	5	126
2019	Female gender	61	23	6	3	1	0	5	89	5	241
2018	Male gender	63	23	6	2	3	1	2	88	6	111
2018	Female gender	63	23	8	2	1	0	2	88	3	198
2017	Male gender	68	18	8	1	2	0	2	89	3	114
2017	Female gender	61	19	10	3	3	0	4	83	6	231

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	77	12	6	4	1	0	0	89	5	148
2020	Female gender	72	13	7	3	2	0	2	87	6	272
2019	Male gender	71	13	8	2	4	1	2	86	6	124
2019	Female gender	61	12	14	5	3	0	5	77	9	240
2018	Male gender	63	18	6	4	6	1	2	83	11	112
2018	Female gender	57	22	12	5	3	0	2	80	7	197
2017	Male gender	73	9	5	5	7	0	1	82	12	115
2017	Female gender	63	17	9	4	4	0	4	83	7	229

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	71	7	5	1	1	0	15	91	2	147
2020	Female gender	65	7	5	1	1	0	21	91	3	273
2019	Male gender	67	7	8	1	0	1	16	89	1	124
2019	Female gender	61	8	5	0	0	0	25	92	1	240
2018	Male gender	59	18	2	2	1	1	17	94	3	112
2018	Female gender	52	7	6	1	1	1	32	88	2	194
2017	Male gender	68	10	6	1	1	0	15	91	2	116
2017	Female gender	55	7	5	3	0	0	29	88	4	231

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	74	14	5	3	1	0	3	91	4	148
2020	Female gender	72	14	6	1	1	0	6	92	2	273
2019	Male gender	81	9	7	0	2	1	1	91	2	126
2019	Female gender	71	12	6	1	0	1	8	92	2	242
2018	Male gender	72	17	5	2	0	1	4	93	2	111
2018	Female gender	68	15	7	2	1	0	8	89	3	197
2017	Male gender	79	12	3	2	1	1	2	93	3	113
2017	Female gender	70	16	4	2	1	1	6	93	3	231

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	75	11	4	4	4	0	2	88	8	148
2020	Female gender	75	13	5	3	1	1	2	90	5	273
2019	Male gender	70	14	12	0	3	1	1	84	3	125
2019	Female gender	78	10	4	1	2	0	4	92	3	242
2018	Male gender	79	7	2	3	4	2	3	90	8	111
2018	Female gender	80	6	5	2	2	0	5	90	5	198
2017	Male gender	63	27	3	3	2	0	3	93	5	115
2017	Female gender	75	9	5	3	3	0	5	89	6	231

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	55	27	13	1	3	0	1	82	4	148
2020	Female gender	46	27	19	5	2	0	1	74	7	273
2019	Male gender	58	26	12	1	2	1	0	85	3	126
2019	Female gender	58	23	11	3	0	0	4	84	4	240
2018	Male gender	53	29	12	2	2	0	2	83	4	112
2018	Female gender	53	28	14	2	1	0	3	83	2	197
2017	Male gender	69	20	6	4	1	0	1	90	4	115
2017	Female gender	54	26	13	3	0	0	3	83	4	230

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	32	40	17	7	3	0	1	72	11	148
2020	Female gender	31	43	20	4	2	1	0	74	6	273

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	26	33	30	7	3	0	1	60	10	148
2020	Female gender	14	32	38	12	4	0	0	46	16	273
2019	Male gender	32	32	22	9	1	3	0	66	11	127
2019	Female gender	27	40	22	8	2	0	0	67	10	242
2018	Male gender	25	30	34	9	2	0	0	54	11	114
2018	Female gender	17	34	33	14	2	0	0	51	16	198
2017	Male gender	20	36	31	9	3	0	1	57	12	116
2017	Female gender	11	37	38	9	3	1	1	49	12	231

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	5	8	40	28	19	0	0	47	13	148
2020	Female gender	11	18	41	20	10	0	0	30	29	269
2019	Male gender	4	13	34	25	22	3	0	48	17	124
2019	Female gender	11	7	36	26	19	0	2	45	18	239
2018	Male gender	6	18	29	27	20	1	0	47	24	113
2018	Female gender	7	14	42	24	12	0	0	36	21	194
2017	Male gender	5	9	29	35	22	0	0	57	14	115
2017	Female gender	7	13	33	32	13	0	2	46	20	229

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	52	33	5	5	2	1	1	87	8	148
2020	Female gender	53	34	7	2	1	2	0	90	3	272
2019	Male gender	40	31	14	4	4	6	1	76	9	125
2019	Female gender	35	37	13	7	3	4	0	75	11	242
2018	Male gender	39	38	9	7	3	5	1	81	10	114
2018	Female gender	27	48	13	5	4	3	1	78	9	198
2017	Male gender	27	24	17	5	4	22	0	66	12	116
2017	Female gender	29	37	16	6	5	6	1	71	12	230

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	55	26	12	4	2	1	1	82	6	148
2020	Female gender	49	32	9	5	3	2	0	83	8	272

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	53	29	8	3	3	2	2	86	6	148
2020	Female gender	49	24	9	9	7	2	1	75	16	269

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	61	29	5	1	1	1	2	93	1	148
2020	Female gender	61	20	9	4	2	2	1	84	7	272

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	47	36	10	3	1	1	1	85	4	148
2020	Female gender	49	29	10	5	4	2	0	80	10	273
2019	Male gender	47	25	14	7	4	3	0	74	11	127
2019	Female gender	34	35	16	6	4	5	0	73	10	242
2018	Male gender	31	42	11	7	5	4	0	76	13	112
2018	Female gender	29	41	16	10	3	1	1	71	13	199
2017	Male gender	37	32	14	7	7	3	0	71	15	116
2017	Female gender	27	37	14	12	8	2	0	65	20	231

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	50	38	7	2	1	3	1	91	2	147
2020	Female gender	55	31	6	6	0	1	0	87	6	272

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	53	28	7	6	2	3	1	85	8	145
2020	Female gender	52	34	6	6	1	1	0	87	7	269

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	50	35	10	1	1	2	1	88	2	147
2020	Female gender	56	25	12	4	1	1	0	82	5	270

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	61	26	8	1	1	3	1	90	2	147
2020	Female gender	62	24	6	3	2	2	1	89	5	272

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	80	17	1	0	0	2	0	99	0	147
2020	Female gender	84	13	1	0	0	3	0	99	0	271

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	60	25	6	5	1	2	1	88	5	148
2020	Female gender	67	25	5	2	1	1	0	93	2	270

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	62	28	6	2	1	1	0	91	4	148
2020	Female gender	60	23	7	6	3	1	0	84	8	272

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	64	26	7	1	1	1	0	90	2	148
2020	Female gender	68	22	6	1	1	1	0	91	2	273

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	32	51	9	5	0	3	85	6	36
2020	Female gender	37	35	14	14	0	0	72	14	58
2019	Male gender	42	43	9	0	6	0	90	0	34
2019	Female gender	24	48	15	8	4	2	76	8	51

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	97	3	36
2020	Female gender	95	5	58

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	40	31	17	10	2	0	0	71	12	35
2020	Female gender	29	23	22	19	7	0	0	52	26	55

Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	5	95	144
2020	Female gender	7	93	272

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	9	91	144
2020	Female gender	11	89	273
2019	Male gender	16	84	127
2019	Female gender	20	80	242
2017	Male gender	14	86	116
2017	Female gender	22	78	230

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	39	61	13
2020	Female gender	41	59	30

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	76	24	13
2020	Female gender	70	30	30
2019	Male gender	72	28	19
2019	Female gender	85	15	47
2017	Male gender	86	14	16
2017	Female gender	85	15	39

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	67	23	10	0	0	0	0	90	0	10
2020	Female gender	67	13	5	11	4	0	0	80	15	21
2019	Male gender	47	11	5	17	0	20	0	73	21	13
2019	Female gender	54	18	19	6	0	0	2	74	6	41
2017	Male gender	47	17	5	16	7	0	8	70	25	14
2017	Female gender	65	29	2	4	0	0	0	95	4	32

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	62	25	6	1	0	3	4	93	1	146
2020	Female gender	58	27	8	3	0	2	2	89	3	272

Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	13	65	20	1	83	17	147
2020	Female gender	20	60	18	1	75	25	273

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	51	49	19
2020	Female gender	59	41	54

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	30	21	21	17	11	0	0	51	28	19
2020	Female gender	36	23	14	11	8	0	8	64	20	54

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	16	20	25	5	28	0	5	39	35	18
2020	Female gender	12	18	19	11	21	0	19	37	40	54

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	50	17	12	7	2	3	9	76	10	148
2020	Female gender	40	19	12	7	7	2	14	70	16	271
2019	Male gender	48	10	15	7	8	1	11	66	17	126
2019	Female gender	44	15	12	7	7	1	14	69	17	239
2018	Male gender	56	8	14	8	7	2	6	69	16	114
2018	Female gender	47	14	14	10	7	0	7	66	19	197

Report a problem on this page

Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Administrative Tribunals Support Service of Canada by Question 115. What is your gender?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.