2020 Public Service Employee Survey Results for Women and Gender Equality Canada by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	41	45	3	9	2	0	0	86	11	167
2020	3 to 10 years in current department or agency	33	56	4	4	4	0	0	89	8	55

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	74	18	3	1	2	1	1	93	4	166
2020	3 to 10 years in current department or agency	86	12	0	2	0	0	0	98	2	55

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	29	44	8	12	5	1	75	17	166
2020	3 to 10 years in current department or agency	32	41	10	11	6	0	73	17	55
2019	Less than 3 years in current department or agency	45	38	6	8	3	0	83	11	124
2019	3 to 10 years in current department or agency	35	40	9	12	3	0	75	15	32

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	27	47	13	10	2	1	0	74	12	167
2020	3 to 10 years in current department or agency	18	50	7	19	2	0	4	71	21	55
2019	Less than 3 years in current department or agency	22	38	16	18	6	0	1	61	24	123
2019	3 to 10 years in current department or agency	25	45	12	15	3	0	0	70	18	32

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	35	43	10	7	5	0	0	78	12	167
2020	3 to 10 years in current department or agency	31	45	11	10	2	2	0	77	12	54
2019	Less than 3 years in current department or agency	48	26	12	11	2	0	1	75	12	124
2019	3 to 10 years in current department or agency	42	39	7	9	3	0	0	81	12	32

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	39	37	9	9	6	76	15	167
2020	3 to 10 years in current department or agency	37	30	6	14	13	68	27	55
2019	Less than 3 years in current department or agency	48	28	13	6	6	76	12	124
2019	3 to 10 years in current department or agency	51	24	10	11	3	75	15	32

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	37	43	10	8	1	80	9	167
2020	3 to 10 years in current department or agency	37	45	4	13	2	82	14	55
2019	Less than 3 years in current department or agency	43	38	7	9	4	80	13	124
2019	3 to 10 years in current department or agency	42	44	10	0	3	87	3	32

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	36	37	15	8	4	0	73	12	166
2020	3 to 10 years in current department or agency	29	38	12	13	7	0	68	20	55
2019	Less than 3 years in current department or agency	36	36	8	13	7	1	72	20	124
2019	3 to 10 years in current department or agency	29	45	13	10	3	0	73	13	32

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	26	47	9	12	6	73	18	165
2020	3 to 10 years in current department or agency	24	33	14	25	4	57	29	55
2019	Less than 3 years in current department or agency	26	43	6	17	8	69	25	124
2019	3 to 10 years in current department or agency	26	40	13	17	3	66	20	32

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	43	42	8	5	2	85	7	166
2020	3 to 10 years in current department or agency	44	31	18	5	2	75	7	55
2019	Less than 3 years in current department or agency	45	35	8	8	3	80	11	123
2019	3 to 10 years in current department or agency	56	25	10	5	3	82	8	32

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	38	35	12	9	4	74	14	166
2020	3 to 10 years in current department or agency	37	26	17	14	6	63	20	55
2019	Less than 3 years in current department or agency	36	38	9	10	6	74	17	124
2019	3 to 10 years in current department or agency	34	44	17	3	3	77	6	32

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	47	34	15	2	1	81	4	165
2020	3 to 10 years in current department or agency	47	33	13	7	0	80	7	54
2019	Less than 3 years in current department or agency	50	33	11	5	1	83	6	124
2019	3 to 10 years in current department or agency	58	36	6	0	0	94	0	31

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	32	42	11	13	3	0	73	16	166
2020	3 to 10 years in current department or agency	30	41	8	18	4	0	71	22	54
2019	Less than 3 years in current department or agency	37	39	9	10	5	1	77	15	124
2019	3 to 10 years in current department or agency	38	46	7	6	3	0	84	9	32

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	39	36	10	10	5	75	15	166
2020	3 to 10 years in current department or agency	39	23	19	10	9	62	19	55
2019	Less than 3 years in current department or agency	40	27	15	10	8	68	18	124
2019	3 to 10 years in current department or agency	46	40	10	0	3	87	3	32

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	29	44	11	12	4	73	16	165
2020	3 to 10 years in current department or agency	23	38	20	14	5	60	19	54
2019	Less than 3 years in current department or agency	34	42	9	10	6	75	16	123
2019	3 to 10 years in current department or agency	19	56	17	5	3	75	8	32

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	41	38	12	6	2	1	79	9	167
2020	3 to 10 years in current department or agency	35	43	9	14	0	0	77	14	55
2019	Less than 3 years in current department or agency	46	32	12	5	5	0	78	10	123
2019	3 to 10 years in current department or agency	44	49	0	3	3	0	93	7	32

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	30	29	22	12	6	0	60	18	167
2020	3 to 10 years in current department or agency	27	25	23	13	10	2	53	24	53
2019	Less than 3 years in current department or agency	34	38	16	8	4	0	72	12	124
2019	3 to 10 years in current department or agency	28	34	13	12	12	0	63	24	32

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	15	35	30	16	3	1	19	50	166
2020	3 to 10 years in current department or agency	29	42	21	8	0	0	8	71	55
2019	Less than 3 years in current department or agency	12	26	39	15	7	0	22	38	124
2019	3 to 10 years in current department or agency	19	46	26	6	3	0	10	65	31

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	12	23	27	28	7	3	36	36	166
2020	3 to 10 years in current department or agency	33	32	21	11	2	0	13	66	55
2019	Less than 3 years in current department or agency	24	24	25	18	6	3	25	50	123
2019	3 to 10 years in current department or agency	27	54	10	6	3	0	9	81	32

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	17	19	37	19	6	2	0	26	37	166
2020	3 to 10 years in current department or agency	27	26	29	15	3	0	0	18	53	55
2019	Less than 3 years in current department or agency	21	22	33	17	5	1	1	22	44	124
2019	3 to 10 years in current department or agency	18	38	34	7	3	0	0	10	56	32

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	20	25	33	14	6	2	0	20	46	166
2020	3 to 10 years in current department or agency	31	42	21	7	0	0	0	7	72	55
2019	Less than 3 years in current department or agency	16	20	37	19	7	0	1	26	37	124
2019	3 to 10 years in current department or agency	28	32	27	13	0	0	0	13	60	32

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	19	20	28	21	9	3	0	31	40	167
2020	3 to 10 years in current department or agency	30	29	15	19	7	0	0	26	59	55
2019	Less than 3 years in current department or agency	15	20	26	25	12	2	1	38	36	124
2019	3 to 10 years in current department or agency	24	21	29	18	7	0	0	25	46	32

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	18	23	30	17	7	4	1	25	43	166
2020	3 to 10 years in current department or agency	35	25	29	6	4	2	0	9	61	55
2019	Less than 3 years in current department or agency	14	23	26	21	11	4	1	33	40	124
2019	3 to 10 years in current department or agency	18	40	19	23	0	0	0	23	58	32

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	13	17	35	26	7	2	0	34	30	167
2020	3 to 10 years in current department or agency	31	15	33	13	7	2	0	20	46	55
2019	Less than 3 years in current department or agency	15	18	31	21	10	4	1	33	34	124
2019	3 to 10 years in current department or agency	13	39	38	7	3	0	0	10	52	32

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	3	13	30	38	16	54	16	167
2020	3 to 10 years in current department or agency	4	17	31	41	7	48	21	55
2019	Less than 3 years in current department or agency	8	17	19	34	23	56	25	124
2019	3 to 10 years in current department or agency	7	31	22	31	9	41	37	32

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	25	32	18	4	2	13	6	70	8	166
2020	3 to 10 years in current department or agency	28	18	17	18	2	7	9	55	24	54
2019	Less than 3 years in current department or agency	30	27	13	11	4	10	5	67	17	124
2019	3 to 10 years in current department or agency	27	37	22	0	4	7	4	71	4	30

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	59	25	7	6	2	0	85	9	166
2020	3 to 10 years in current department or agency	49	22	7	11	8	4	74	19	55
2019	Less than 3 years in current department or agency	50	30	7	6	5	2	81	11	124
2019	3 to 10 years in current department or agency	66	24	6	0	3	0	90	3	31

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	65	28	2	4	1	93	5	167
2020	3 to 10 years in current department or agency	49	31	10	8	2	81	10	54
2019	Less than 3 years in current department or agency	58	27	6	7	2	85	9	124
2019	3 to 10 years in current department or agency	60	33	3	0	3	93	3	31

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	57	31	6	4	2	0	88	6	167
2020	3 to 10 years in current department or agency	46	37	9	6	0	3	85	6	55
2019	Less than 3 years in current department or agency	50	32	10	6	2	0	82	8	124
2019	3 to 10 years in current department or agency	68	25	3	0	3	0	93	3	31

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	59	25	9	1	1	2	2	88	3	167
2020	3 to 10 years in current department or agency	38	36	6	8	4	2	7	81	13	55

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	61	21	11	4	1	1	2	85	4	167
2020	3 to 10 years in current department or agency	63	19	11	4	4	0	0	81	8	55
2019	Less than 3 years in current department or agency	53	24	14	7	1	0	1	78	8	124
2019	3 to 10 years in current department or agency	62	21	10	3	3	0	0	83	7	32

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	56	28	8	6	2	0	0	83	8	166
2020	3 to 10 years in current department or agency	46	30	13	7	4	0	0	76	11	55
2019	Less than 3 years in current department or agency	36	34	10	11	5	2	2	73	16	124
2019	3 to 10 years in current department or agency	38	35	17	7	3	0	0	73	10	32

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	60	23	10	3	3	1	1	84	6	167
2020	3 to 10 years in current department or agency	53	27	14	4	2	0	0	80	6	55

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	56	28	7	5	3	1	1	85	8	167
2020	3 to 10 years in current department or agency	45	29	7	13	6	0	0	74	19	55
2019	Less than 3 years in current department or agency	43	32	11	8	4	1	1	76	12	123
2019	3 to 10 years in current department or agency	47	24	13	10	7	0	0	71	17	32

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	45	55	167
2020	3 to 10 years in current department or agency	32	68	55

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	54	20	6	2	1	5	10	89	4	167
2020	3 to 10 years in current department or agency	50	25	5	6	0	3	11	87	7	55

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	60	25	7	5	3	1	85	8	166
2020	3 to 10 years in current department or agency	38	36	9	13	4	0	74	17	55
2019	Less than 3 years in current department or agency	52	24	10	7	7	1	76	14	124
2019	3 to 10 years in current department or agency	50	26	13	7	3	0	77	10	32

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	40	31	11	6	2	10	79	9	167
2020	3 to 10 years in current department or agency	25	33	11	15	2	15	67	19	55
2019	Less than 3 years in current department or agency	35	37	9	11	2	6	76	14	123
2019	3 to 10 years in current department or agency	23	41	16	10	7	3	67	17	31

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	33	38	13	7	6	2	72	14	167
2020	3 to 10 years in current department or agency	16	36	17	21	9	0	52	31	55
2019	Less than 3 years in current department or agency	33	30	16	13	5	2	65	18	124
2019	3 to 10 years in current department or agency	13	55	13	10	10	0	68	19	31

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	17	37	18	15	10	3	56	26	167
2020	3 to 10 years in current department or agency	7	20	31	26	17	0	27	43	55
2019	Less than 3 years in current department or agency	12	40	17	19	11	2	52	30	124
2019	3 to 10 years in current department or agency	6	42	23	22	6	0	49	28	31

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	18	42	17	14	8	2	61	22	167
2020	3 to 10 years in current department or agency	16	27	17	29	9	2	44	39	55
2019	Less than 3 years in current department or agency	13	36	16	19	13	2	50	33	124
2019	3 to 10 years in current department or agency	6	27	19	36	12	0	33	48	31

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	49	26	14	7	4	1	0	75	11	167
2020	3 to 10 years in current department or agency	28	27	36	6	2	2	0	56	8	55
2019	Less than 3 years in current department or agency	57	25	7	6	2	2	1	84	9	124
2019	3 to 10 years in current department or agency	31	28	22	16	3	0	0	59	18	32

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	30	44	13	7	5	1	75	12	166
2020	3 to 10 years in current department or agency	23	40	16	18	2	0	64	20	55
2019	Less than 3 years in current department or agency	26	39	12	16	6	1	66	22	124
2019	3 to 10 years in current department or agency	23	37	9	18	10	3	61	29	32

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	16	35	18	18	10	2	52	29	163
2020	3 to 10 years in current department or agency	5	27	25	29	13	0	33	42	55
2019	Less than 3 years in current department or agency	8	39	16	21	15	2	48	36	124
2019	3 to 10 years in current department or agency	6	30	22	31	12	0	36	42	32

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	24	40	13	15	2	6	68	18	166
2020	3 to 10 years in current department or agency	32	28	11	24	5	0	60	29	55
2019	Less than 3 years in current department or agency	26	23	17	19	13	3	50	32	123
2019	3 to 10 years in current department or agency	22	22	10	38	6	3	45	45	32

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	33	36	20	6	3	2	70	9	167
2020	3 to 10 years in current department or agency	17	33	24	20	5	0	50	26	54
2019	Less than 3 years in current department or agency	21	30	21	16	8	4	53	25	124
2019	3 to 10 years in current department or agency	17	24	27	26	6	0	41	33	30

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	21	24	18	11	6	16	4	57	21	167
2020	3 to 10 years in current department or agency	9	20	13	22	15	20	1	37	47	55
2019	Less than 3 years in current department or agency	17	17	24	14	10	16	2	41	30	124
2019	3 to 10 years in current department or agency	13	15	23	24	17	9	0	30	45	32

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	22	35	17	14	4	8	0	62	20	167
2020	3 to 10 years in current department or agency	12	29	22	20	11	2	4	44	33	55
2019	Less than 3 years in current department or agency	21	33	20	11	10	6	0	58	21	124
2019	3 to 10 years in current department or agency	20	34	27	13	7	0	0	54	19	32

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	19	27	20	17	9	6	2	50	28	167
2020	3 to 10 years in current department or agency	19	26	20	18	16	0	0	45	35	54
2019	Less than 3 years in current department or agency	24	29	9	19	13	5	2	57	34	124
2019	3 to 10 years in current department or agency	21	36	13	10	16	3	0	59	27	32

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	45	29	15	3	4	0	4	77	8	167
2020	3 to 10 years in current department or agency	48	20	14	11	1	2	3	72	13	55
2019	Less than 3 years in current department or agency	58	20	10	4	5	0	2	80	9	124
2019	3 to 10 years in current department or agency	56	18	13	10	3	0	0	75	13	32

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	48	25	18	5	2	0	2	75	7	167
2020	3 to 10 years in current department or agency	39	20	25	9	2	2	3	62	11	55
2019	Less than 3 years in current department or agency	45	24	18	6	1	2	4	73	8	123
2019	3 to 10 years in current department or agency	45	18	25	3	3	0	6	67	7	32

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	82	8	4	1	2	2	2	93	3	166
2020	3 to 10 years in current department or agency	60	9	9	4	6	7	5	79	11	55
2019	Less than 3 years in current department or agency	74	6	6	2	4	4	5	88	6	124
2019	3 to 10 years in current department or agency	83	0	0	3	3	0	10	92	8	31

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	81	10	4	0	0	1	4	96	0	165
2020	3 to 10 years in current department or agency	76	13	0	0	4	2	5	96	4	54
2019	Less than 3 years in current department or agency	80	6	3	2	1	0	8	94	3	122
2019	3 to 10 years in current department or agency	73	11	3	0	0	0	13	96	0	32

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	22	48	17	7	3	2	71	11	166
2020	3 to 10 years in current department or agency	18	47	15	12	7	0	66	19	55
2019	Less than 3 years in current department or agency	26	45	13	11	5	1	71	16	124
2019	3 to 10 years in current department or agency	25	40	26	3	3	3	67	6	32

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	45	42	6	3	2	1	88	6	165
2020	3 to 10 years in current department or agency	21	42	17	16	4	0	63	20	55
2019	Less than 3 years in current department or agency	45	34	10	8	3	1	79	11	123
2019	3 to 10 years in current department or agency	48	29	20	3	0	0	77	3	32

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	51	35	9	4	1	1	87	4	165
2020	3 to 10 years in current department or agency	36	31	21	9	2	2	68	11	55
2019	Less than 3 years in current department or agency	57	25	6	4	3	5	86	7	124
2019	3 to 10 years in current department or agency	51	27	16	3	3	0	78	6	32

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	54	33	7	3	1	2	0	88	4	167
2020	3 to 10 years in current department or agency	38	42	9	4	6	2	0	81	10	55

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	52	31	9	3	2	2	2	86	5	165
2020	3 to 10 years in current department or agency	45	23	9	9	6	2	5	74	16	55

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	60	30	6	3	1	90	4	165
2020	3 to 10 years in current department or agency	36	42	11	9	2	78	11	55
2019	Less than 3 years in current department or agency	57	29	9	2	3	86	5	123
2019	3 to 10 years in current department or agency	48	42	7	3	0	90	3	32

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	37	32	13	8	10	69	18	166
2020	3 to 10 years in current department or agency	14	33	22	16	14	47	31	55
2019	Less than 3 years in current department or agency	35	28	21	7	10	62	17	123
2019	3 to 10 years in current department or agency	23	35	25	6	12	57	18	32

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	37	31	16	10	6	68	16	166
2020	3 to 10 years in current department or agency	14	44	13	20	9	58	29	55
2019	Less than 3 years in current department or agency	31	39	15	5	9	70	15	124
2019	3 to 10 years in current department or agency	25	38	22	12	3	63	15	32

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	34	24	19	10	10	3	60	21	166
2020	3 to 10 years in current department or agency	22	22	24	20	11	2	44	31	55
2019	Less than 3 years in current department or agency	27	29	20	14	8	1	57	22	122
2019	3 to 10 years in current department or agency	35	21	19	9	9	6	60	20	32

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Less than 3 years in current department or agency	41	28	31	167
2020	3 to 10 years in current department or agency	43	20	37	55
2019	Less than 3 years in current department or agency	39	26	34	124
2019	3 to 10 years in current department or agency	34	29	37	32

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Less than 3 years in current department or agency	6	22	57	6	7	2	69
2019	Less than 3 years in current department or agency	2	16	60	5	13	5	50
2019	3 to 10 years in current department or agency	10	25	66	0	0	0	11

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	8	92	165
2020	3 to 10 years in current department or agency	16	84	55
2019	Less than 3 years in current department or agency	17	83	124

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	45	55	21

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	21

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	21

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	21

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	40	60	21

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	48	52	21

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	52	48	21

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	49	51	21

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	26	74	21

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	52	48	21

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	32	68	21

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	21

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	21

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	42	58	21

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	24	76	21

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	62	38	21

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	23	77	21

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	21

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	21

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	24	76	21

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	29	71	21

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	31	69	21

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	57	43	21

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	21

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	54	46	21

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	21

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	14	15	15	4	1	44	6	59	11	166
2020	3 to 10 years in current department or agency	11	9	18	11	4	35	12	38	28	55
2019	Less than 3 years in current department or agency	9	12	24	9	10	32	5	33	29	124
2019	3 to 10 years in current department or agency	13	0	35	12	6	32	3	19	27	32

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	33	31	17	5	1	11	1	73	7	167
2020	3 to 10 years in current department or agency	22	21	24	17	6	11	0	48	25	55
2019	Less than 3 years in current department or agency	29	26	19	6	6	14	0	64	14	123
2019	3 to 10 years in current department or agency	19	29	23	20	6	3	0	50	27	32

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	4	96	166
2020	3 to 10 years in current department or agency	17	83	55
2019	Less than 3 years in current department or agency	12	88	124

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	40	60	13

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	13

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	13

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	13

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	60	40	13

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	40	60	13

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	13

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	13

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	13

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	13

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	13

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	13

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	38	62	13

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	47	53	13

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	12

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	12

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	12

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	12

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	41	59	12

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	12

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	48	52	12

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	12

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	19	17	13	2	2	42	5	67	8	164
2020	3 to 10 years in current department or agency	13	9	17	7	2	38	14	46	19	55
2019	Less than 3 years in current department or agency	15	8	27	3	3	36	8	41	11	123
2019	3 to 10 years in current department or agency	16	0	34	3	3	40	3	29	10	32

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	40	34	14	3	1	8	1	81	4	167
2020	3 to 10 years in current department or agency	26	25	28	7	4	11	0	56	13	55
2019	Less than 3 years in current department or agency	42	16	18	7	2	15	0	68	11	124
2019	3 to 10 years in current department or agency	32	30	20	5	3	10	0	69	9	32

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	51	16	14	11	4	1	3	69	16	166
2020	3 to 10 years in current department or agency	53	20	13	9	1	0	4	76	11	55

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	37	22	20	13	8	1	0	60	21	167
2020	3 to 10 years in current department or agency	39	27	13	17	6	0	0	65	22	55
2019	Less than 3 years in current department or agency	28	22	24	11	14	0	1	51	25	124
2019	3 to 10 years in current department or agency	23	27	28	7	15	0	0	50	22	32

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	13	24	29	18	17	37	34	167
2020	3 to 10 years in current department or agency	6	9	31	24	30	15	54	55
2019	Less than 3 years in current department or agency	15	31	27	21	6	46	27	124
2019	3 to 10 years in current department or agency	13	19	26	35	6	32	42	31

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	17	25	24	14	20	0	42	34	167
2020	3 to 10 years in current department or agency	5	11	33	16	33	2	17	50	55
2019	Less than 3 years in current department or agency	18	28	21	21	11	0	47	32	122
2019	3 to 10 years in current department or agency	13	13	38	25	12	0	25	37	32

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	17	22	22	22	17	0	39	38	167
2020	3 to 10 years in current department or agency	7	13	26	20	31	2	21	53	55
2019	Less than 3 years in current department or agency	21	22	22	25	10	0	43	35	123
2019	3 to 10 years in current department or agency	16	13	32	21	18	0	28	39	32

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	32	23	25	8	12	1	55	20	166
2020	3 to 10 years in current department or agency	22	20	26	11	19	2	43	30	55
2019	Less than 3 years in current department or agency	36	35	11	10	6	1	72	17	124
2019	3 to 10 years in current department or agency	29	42	13	10	6	0	71	16	31

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	27	29	16	14	14	1	56	28	167
2020	3 to 10 years in current department or agency	18	27	15	11	28	0	46	39	55
2019	Less than 3 years in current department or agency	36	28	19	11	5	1	65	16	122
2019	3 to 10 years in current department or agency	23	34	31	0	12	0	56	12	32

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	34	18	21	10	8	1	8	57	20	165
2020	3 to 10 years in current department or agency	34	19	9	15	13	0	10	59	31	55

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	24	38	18	15	5	0	62	20	167
2020	3 to 10 years in current department or agency	11	21	35	24	7	2	33	31	55
2019	Less than 3 years in current department or agency	25	36	25	8	6	0	61	14	123
2019	3 to 10 years in current department or agency	32	23	28	11	7	0	54	18	32

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	19	27	25	17	12	0	46	29	167
2020	3 to 10 years in current department or agency	4	20	24	30	20	2	24	52	55
2019	Less than 3 years in current department or agency	24	35	17	15	8	0	60	23	123
2019	3 to 10 years in current department or agency	6	28	30	25	12	0	34	36	32

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	25	27	23	13	13	51	26	167
2020	3 to 10 years in current department or agency	11	26	28	23	13	37	36	55
2019	Less than 3 years in current department or agency	23	29	21	12	15	52	27	123
2019	3 to 10 years in current department or agency	15	35	23	15	12	50	27	32

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	43	29	16	8	4	0	72	12	167
2020	3 to 10 years in current department or agency	29	25	13	18	11	4	56	30	55
2019	Less than 3 years in current department or agency	44	26	13	12	6	0	69	18	123
2019	3 to 10 years in current department or agency	29	37	22	9	3	0	66	13	32

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	30	30	23	13	4	0	0	60	17	167
2020	3 to 10 years in current department or agency	23	30	20	17	11	0	0	53	27	55

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	33	34	21	7	6	67	12	166
2020	3 to 10 years in current department or agency	28	30	20	14	8	58	22	54
2019	Less than 3 years in current department or agency	40	37	15	4	4	77	8	123
2019	3 to 10 years in current department or agency	25	41	18	7	8	66	15	32

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	47	27	15	6	3	0	2	76	9	166
2020	3 to 10 years in current department or agency	42	35	10	8	2	2	2	79	10	55
2019	Less than 3 years in current department or agency	57	27	8	4	5	0	0	83	9	122
2019	3 to 10 years in current department or agency	45	24	9	6	15	0	0	69	21	32

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	36	39	17	6	2	0	0	75	9	166
2020	3 to 10 years in current department or agency	37	26	26	8	4	0	0	62	12	54

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	70	19	6	2	0	0	3	92	2	166
2020	3 to 10 years in current department or agency	69	15	8	0	4	0	4	88	4	55
2019	Less than 3 years in current department or agency	75	14	4	0	3	1	3	92	3	122
2019	3 to 10 years in current department or agency	63	21	6	3	3	0	3	87	7	32

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	81	10	2	3	3	0	1	92	6	166
2020	3 to 10 years in current department or agency	66	13	4	7	4	0	6	84	12	53
2019	Less than 3 years in current department or agency	65	15	8	3	5	1	3	84	7	123
2019	3 to 10 years in current department or agency	66	16	12	0	3	0	3	84	3	32

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	73	19	5	1	2	1	93	2	166
2020	3 to 10 years in current department or agency	68	20	8	2	0	2	90	2	54
2019	Less than 3 years in current department or agency	58	22	15	2	0	2	82	3	123
2019	3 to 10 years in current department or agency	68	25	3	0	3	0	93	3	32

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	68	16	7	5	5	1	84	10	166
2020	3 to 10 years in current department or agency	50	15	12	11	11	0	65	22	55
2019	Less than 3 years in current department or agency	63	8	12	11	4	2	73	15	123
2019	3 to 10 years in current department or agency	51	36	7	3	3	0	87	7	32

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	65	10	2	1	1	20	94	3	165
2020	3 to 10 years in current department or agency	62	7	5	5	0	20	87	7	55
2019	Less than 3 years in current department or agency	60	13	4	0	0	23	95	0	123
2019	3 to 10 years in current department or agency	52	18	7	0	3	19	87	4	31

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	78	13	4	1	1	0	3	94	2	167
2020	3 to 10 years in current department or agency	73	11	9	4	0	2	2	87	4	55
2019	Less than 3 years in current department or agency	75	13	4	2	0	0	6	94	2	123
2019	3 to 10 years in current department or agency	75	16	6	0	3	0	0	91	3	32

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	67	11	9	5	5	1	2	80	11	167
2020	3 to 10 years in current department or agency	78	7	8	2	2	0	4	88	4	55
2019	Less than 3 years in current department or agency	68	15	4	3	3	0	6	88	7	123
2019	3 to 10 years in current department or agency	91	6	0	0	3	0	0	97	3	32

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	43	26	21	5	1	2	71	7	167
2020	3 to 10 years in current department or agency	47	24	21	7	2	0	71	9	55
2019	Less than 3 years in current department or agency	59	19	14	5	0	2	80	5	123
2019	3 to 10 years in current department or agency	42	28	23	3	3	0	70	7	32

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	27	39	24	8	2	0	0	66	10	167
2020	3 to 10 years in current department or agency	20	39	34	5	2	0	0	59	7	54

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	11	28	33	21	7	39	28	166
2020	3 to 10 years in current department or agency	6	15	37	28	14	21	42	54
2019	Less than 3 years in current department or agency	12	33	36	16	3	45	20	124
2019	3 to 10 years in current department or agency	13	25	40	13	9	38	22	32

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	9	26	34	25	6	31	35	167
2020	3 to 10 years in current department or agency	26	24	31	13	6	18	50	55
2019	Less than 3 years in current department or agency	10	23	33	21	12	34	34	123
2019	3 to 10 years in current department or agency	12	23	35	30	0	30	35	32

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	31	44	14	10	2	0	74	11	167
2020	3 to 10 years in current department or agency	24	36	17	14	9	0	60	23	55
2019	Less than 3 years in current department or agency	22	32	17	13	9	8	58	23	124
2019	3 to 10 years in current department or agency	24	34	20	16	6	0	58	23	31

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	24	37	15	17	5	3	0	62	22	166
2020	3 to 10 years in current department or agency	19	27	26	14	13	2	0	46	27	55

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	45	30	9	13	2	0	1	76	15	166
2020	3 to 10 years in current department or agency	26	37	17	9	9	2	0	64	18	54

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	52	31	7	5	1	3	1	86	6	166
2020	3 to 10 years in current department or agency	40	39	6	2	7	4	2	84	10	55

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	29	33	16	13	7	1	1	63	20	167
2020	3 to 10 years in current department or agency	13	27	20	14	24	2	0	41	39	55
2019	Less than 3 years in current department or agency	19	32	18	17	11	3	0	52	30	124
2019	3 to 10 years in current department or agency	16	24	29	18	12	0	0	41	30	32

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	43	40	7	7	1	1	1	85	8	167
2020	3 to 10 years in current department or agency	47	28	16	5	4	0	0	74	9	55

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	43	35	10	8	2	1	1	79	10	167
2020	3 to 10 years in current department or agency	38	31	16	9	6	0	0	69	15	55

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	38	40	17	3	1	1	1	79	4	165
2020	3 to 10 years in current department or agency	29	33	18	15	2	2	2	64	17	55

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	55	29	9	4	1	1	2	86	4	166
2020	3 to 10 years in current department or agency	53	22	18	2	2	2	2	78	4	55

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	71	18	3	2	1	3	1	93	4	167
2020	3 to 10 years in current department or agency	74	22	0	4	0	0	0	96	4	55

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	48	38	7	3	2	2	0	88	5	166
2020	3 to 10 years in current department or agency	45	49	2	3	0	0	0	95	3	55

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	57	27	6	7	2	0	1	85	10	165
2020	3 to 10 years in current department or agency	55	25	9	5	5	0	0	80	11	55

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	66	21	6	3	1	3	1	90	4	166
2020	3 to 10 years in current department or agency	62	21	5	9	2	0	0	84	11	55

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	19	46	7	19	7	3	66	27	44
2020	3 to 10 years in current department or agency	20	24	31	20	5	0	44	25	20
2019	Less than 3 years in current department or agency	25	45	13	10	7	0	70	17	29
2019	3 to 10 years in current department or agency	37	34	10	19	0	0	71	19	11

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	0	44
2020	3 to 10 years in current department or agency	100	0	20

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	21	24	21	20	13	0	0	45	33	44
2020	3 to 10 years in current department or agency	10	29	4	22	35	0	0	39	57	20

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	5	95	166
2020	3 to 10 years in current department or agency	9	91	55

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	11	89	167
2020	3 to 10 years in current department or agency	16	84	55
2019	Less than 3 years in current department or agency	23	77	123
2019	3 to 10 years in current department or agency	21	79	32

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	76	24	28

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	45	39	11	0	5	0	0	84	5	20

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	57	26	7	2	2	4	2	88	4	166
2020	3 to 10 years in current department or agency	49	34	6	3	2	3	2	88	6	55

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	38	43	17	2	53	47	167
2020	3 to 10 years in current department or agency	27	57	16	0	68	32	55

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	30	70	64

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	14	17	20	14	27	1	6	34	44	64

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	6	13	12	31	35	0	3	20	68	64

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	40	23	13	8	7	2	8	69	17	167
2020	3 to 10 years in current department or agency	39	22	9	8	7	2	13	71	18	55
2019	Less than 3 years in current department or agency	34	20	17	12	10	1	6	58	24	123
2019	3 to 10 years in current department or agency	21	21	14	10	20	0	13	49	34	32

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Women and Gender Equality Canada by Question 109. In total, how many years have you been working in your current department or agency?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment