2020 Public Service Employee Survey Results for Parks Canada by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	28	50	6	13	3	0	0	78	16	1239
2020	Non-supervisor	32	48	6	12	2	0	0	81	14	2047

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	73	20	4	2	1	1	1	94	3	1235
2020	Non-supervisor	74	18	3	2	1	0	0	93	3	2040
2017	Supervisor	70	22	3	2	1	1	1	93	3	1165
2017	Non-supervisor	73	19	4	3	1	0	1	93	4	2919
2014	Supervisor	70	23	2	2	1	1	0	94	4	1053
2014	Non-supervisor	71	20	4	2	1	1	1	92	3	2305

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	34	39	8	14	4	73	18	1238
2020	Non-supervisor	35	38	11	12	3	74	15	2046
2019	Supervisor	40	35	6	14	5	75	19	1249
2019	Non-supervisor	45	35	6	10	4	80	14	3116
2017	Supervisor	36	35	6	15	7	72	22	1165
2017	Non-supervisor	43	35	6	10	5	79	15	2918
2014	Supervisor	39	35	7	13	6	74	19	1053
2014	Non-supervisor	43	33	7	11	5	77	16	2305

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	30	42	11	13	3	73	16	1236
2020	Non-supervisor	31	41	12	13	3	72	15	2039
2019	Supervisor	25	43	11	15	5	69	20	1248
2019	Non-supervisor	33	40	10	12	5	73	17	3107
2018	Supervisor	20	46	13	15	6	66	22	1220
2018	Non-supervisor	27	44	9	14	5	71	19	3047
2017	Supervisor	20	42	12	17	8	62	26	1165
2017	Non-supervisor	29	38	11	15	6	68	21	2920
2014	Supervisor	18	40	14	21	7	58	28	1052
2014	Non-supervisor	23	40	11	18	8	64	25	2306

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	44	39	8	7	2	83	10	1231
2020	Non-supervisor	44	37	9	9	1	81	11	2040
2019	Supervisor	46	38	7	6	3	84	9	1237
2019	Non-supervisor	49	34	7	8	3	83	11	3108
2017	Supervisor	45	40	6	7	3	85	10	1162
2017	Non-supervisor	49	35	6	7	2	84	9	2909
2014	Supervisor	45	41	6	7	2	86	8	1053
2014	Non-supervisor	45	39	7	7	3	83	10	2307

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	35	9	9	6	0	75	16	1230
2020	Non-supervisor	49	29	11	7	3	0	78	10	2043
2019	Supervisor	35	35	10	13	6	0	70	20	1242
2019	Non-supervisor	48	31	9	7	4	0	79	11	3118
2018	Supervisor	35	36	11	11	7	0	71	18	1217
2018	Non-supervisor	42	33	11	8	5	0	76	13	3041
2017	Supervisor	33	37	10	12	7	0	70	20	1163
2017	Non-supervisor	44	31	11	8	5	1	76	13	2916
2014	Supervisor	33	35	12	13	7	0	67	21	1053
2014	Non-supervisor	40	33	12	9	4	2	74	13	2307

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	43	9	6	2	83	8	1240
2020	Non-supervisor	40	39	10	8	3	79	12	2049
2019	Supervisor	46	38	9	6	2	83	8	1248
2019	Non-supervisor	44	36	10	7	3	80	10	3119
2018	Supervisor	41	43	8	6	2	84	7	1214
2018	Non-supervisor	38	40	11	7	4	78	11	3027
2017	Supervisor	42	43	7	6	2	86	8	1165
2017	Non-supervisor	41	42	8	6	3	83	9	2918
2014	Supervisor	41	43	8	6	3	84	9	1053
2014	Non-supervisor	39	44	8	6	3	83	9	2306

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	28	40	14	12	6	68	18	1237
2020	Non-supervisor	34	36	12	11	6	71	17	2049
2019	Supervisor	24	40	14	14	9	64	23	1244
2019	Non-supervisor	33	37	14	10	6	70	16	3114
2018	Supervisor	23	36	17	15	8	59	24	1219
2018	Non-supervisor	28	36	15	12	9	65	21	3044
2017	Supervisor	26	40	12	15	8	65	23	1167
2017	Non-supervisor	31	36	13	12	7	67	19	2913
2014	Supervisor	21	42	12	17	8	62	25	1053
2014	Non-supervisor	28	36	14	14	8	64	22	2306

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	29	43	15	10	4	72	13	1229
2020	Non-supervisor	31	40	14	11	4	71	15	2036
2019	Supervisor	26	43	14	10	6	70	16	1234
2019	Non-supervisor	34	41	11	10	4	75	14	3100
2018	Supervisor	25	42	15	12	6	67	18	1218
2018	Non-supervisor	29	40	13	11	6	70	17	3047
2017	Supervisor	26	45	11	13	6	71	18	1166
2017	Non-supervisor	31	42	11	11	5	74	15	2913

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	46	41	8	4	1	0	87	5	1232
2020	Non-supervisor	43	38	11	6	2	0	82	8	2038
2019	Supervisor	45	40	9	4	3	0	85	7	1236
2019	Non-supervisor	49	33	9	5	3	0	83	8	3103
2018	Supervisor	49	38	7	4	2	0	87	6	1218
2018	Non-supervisor	43	39	9	5	2	0	83	8	3043
2017	Supervisor	45	40	7	5	3	0	85	8	1166
2017	Non-supervisor	43	38	10	5	3	0	82	8	2910
2014	Supervisor	44	40	9	5	2	0	84	7	1053
2014	Non-supervisor	42	38	11	6	2	2	81	8	2301

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	35	37	13	11	5	72	15	1232
2020	Non-supervisor	35	36	13	9	6	71	16	2044
2019	Supervisor	32	40	11	11	6	72	17	1239
2019	Non-supervisor	37	35	12	10	6	72	16	3110
2018	Supervisor	29	40	13	11	7	70	18	1218
2018	Non-supervisor	31	39	12	10	7	70	18	3040
2017	Supervisor	30	39	12	12	7	69	19	1165
2017	Non-supervisor	33	36	13	10	7	70	17	2913

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	58	34	5	2	1	92	3	1231
2020	Non-supervisor	53	33	9	3	1	86	4	2041
2019	Supervisor	60	32	6	2	1	91	2	1235
2019	Non-supervisor	58	29	8	3	2	87	5	3102
2018	Supervisor	60	32	5	2	1	93	3	1210
2018	Non-supervisor	53	33	9	3	1	87	4	3032
2017	Supervisor	62	31	4	2	1	93	3	1165
2017	Non-supervisor	57	32	7	3	1	89	4	2911
2014	Supervisor	70	24	4	2	0	94	2	1053
2014	Non-supervisor	65	27	5	1	1	93	2	2303

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	41	40	7	7	4	0	82	11	1228
2020	Non-supervisor	34	38	12	10	5	0	73	16	2045
2019	Supervisor	37	42	9	8	4	0	79	12	1237
2019	Non-supervisor	32	37	12	12	7	0	69	19	3111
2018	Supervisor	35	42	9	9	5	0	77	14	1212
2018	Non-supervisor	26	39	13	12	9	0	65	21	3035
2017	Supervisor	37	43	6	11	3	0	80	14	1163
2017	Non-supervisor	28	41	11	13	7	0	69	19	2910
2014	Supervisor	27	47	9	11	6	0	74	17	1052
2014	Non-supervisor	22	42	14	13	9	1	64	22	2305

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	43	36	11	6	4	79	9	1233
2020	Non-supervisor	39	34	14	8	5	73	14	2050
2019	Supervisor	39	36	10	9	5	76	14	1241
2019	Non-supervisor	38	32	14	10	6	70	16	3107
2018	Supervisor	37	37	13	8	5	74	13	1212
2018	Non-supervisor	32	35	14	11	7	67	18	3022
2017	Supervisor	38	39	10	9	4	77	13	1163
2017	Non-supervisor	37	35	13	10	5	71	15	2909
2014	Supervisor	36	39	11	9	5	75	13	1053
2014	Non-supervisor	32	37	13	12	6	69	18	2305

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	31	42	12	11	3	0	0	74	14	1236
2020	Non-supervisor	33	40	14	9	4	0	0	74	12	2043
2019	Supervisor	29	44	13	10	4	0	0	73	15	1233
2019	Non-supervisor	37	38	13	9	3	0	0	75	12	3092
2018	Supervisor	30	39	13	12	6	0	0	69	18	1211
2018	Non-supervisor	30	39	15	10	5	1	0	70	15	3040
2017	Supervisor	33	40	11	11	4	0	0	73	16	1162
2017	Non-supervisor	35	39	12	9	4	0	0	75	13	2910
2014	Supervisor	30	41	13	10	6	0	0	71	15	1053
2014	Non-supervisor	31	40	14	9	4	0	1	72	13	2305

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	40	7	4	1	88	5	1239
2020	Non-supervisor	48	36	9	5	2	84	7	2045
2019	Supervisor	48	39	8	4	1	86	6	1249
2019	Non-supervisor	52	33	8	5	2	86	6	3123
2018	Supervisor	47	40	8	4	1	87	5	1219
2018	Non-supervisor	49	34	9	5	2	84	7	3042
2017	Supervisor	50	38	6	4	2	88	6	1165
2017	Non-supervisor	51	35	8	4	2	86	6	2902
2014	Supervisor	51	36	8	4	1	88	5	1052
2014	Non-supervisor	50	36	9	3	1	86	5	2306

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	19	32	23	15	10	0	51	25	1223
2020	Non-supervisor	39	35	17	5	3	0	75	8	2029
2019	Supervisor	17	27	28	16	11	0	45	27	1244
2019	Non-supervisor	46	30	15	5	2	1	77	8	3104
2018	Supervisor	15	31	26	16	12	0	45	28	1219
2018	Non-supervisor	45	30	15	5	3	1	76	8	3054
2017	Supervisor	15	32	25	17	10	1	47	27	1167
2017	Non-supervisor	44	34	14	4	2	1	80	6	2918
2014	Supervisor	15	31	26	17	10	1	47	27	1053
2014	Non-supervisor	41	32	17	6	3	1	74	9	2306

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	10	28	42	17	3	1	0	20	38	1238
2020	Non-supervisor	7	24	39	21	8	1	1	29	31	2049
2019	Supervisor	10	28	39	16	6	0	0	22	39	1249
2019	Non-supervisor	8	21	33	22	15	1	2	37	29	3101
2018	Supervisor	10	28	41	16	5	0	0	20	38	1219
2018	Non-supervisor	9	21	33	23	11	1	2	35	31	3036
2017	Supervisor	11	28	39	16	5	0	1	21	39	1163
2017	Non-supervisor	7	20	35	20	13	1	4	34	29	2899
2014	Supervisor	12	35	36	12	4	0	1	16	47	1051
2014	Non-supervisor	10	25	34	20	9	1	2	29	36	2294

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	10	21	30	28	10	1	0	38	31	1233
2020	Non-supervisor	9	18	27	29	15	2	1	45	27	2040
2019	Supervisor	14	23	33	19	10	1	1	29	37	1247
2019	Non-supervisor	8	17	26	25	20	3	2	47	26	3099
2018	Supervisor	14	23	31	22	8	1	1	31	37	1214
2018	Non-supervisor	11	19	26	24	17	2	2	43	30	3024
2017	Supervisor	10	23	33	22	10	1	1	33	34	1159
2017	Non-supervisor	8	16	26	21	21	4	4	45	27	2894
2014	Supervisor	13	29	34	15	7	1	1	23	42	1051
2014	Non-supervisor	12	21	28	19	15	3	2	36	34	2296

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	18	30	35	13	4	0	0	17	48	1234
2020	Non-supervisor	14	26	33	17	8	1	1	26	41	2047
2019	Supervisor	19	31	33	13	4	1	0	17	50	1245
2019	Non-supervisor	14	22	28	17	14	3	3	33	37	3104
2018	Supervisor	19	30	34	12	4	0	1	16	50	1219
2018	Non-supervisor	16	24	28	16	11	2	3	29	42	3032
2017	Supervisor	17	31	32	13	5	1	1	19	49	1161
2017	Non-supervisor	13	22	27	16	13	4	5	32	39	2896
2014	Supervisor	20	32	31	12	4	0	1	16	53	1052
2014	Non-supervisor	17	24	28	15	9	3	4	26	44	2293

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	6	17	40	31	7	0	0	38	22	1229
2020	Non-supervisor	3	10	30	38	17	0	1	56	13	2041
2019	Supervisor	5	16	38	30	10	1	0	40	21	1237
2019	Non-supervisor	3	8	23	32	29	1	4	64	11	3088
2018	Supervisor	6	16	38	31	8	0	1	39	23	1213
2018	Non-supervisor	4	10	26	33	22	1	4	58	14	3023
2017	Supervisor	6	17	37	28	10	0	1	39	23	1153
2017	Non-supervisor	4	8	23	30	26	2	7	62	13	2885
2014	Supervisor	7	19	38	28	7	0	1	35	26	1047
2014	Non-supervisor	4	10	26	31	23	2	4	57	15	2290

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	19	27	32	15	6	1	0	21	47	1234
2020	Non-supervisor	10	18	28	26	16	1	1	42	29	2043
2019	Supervisor	23	28	29	14	5	1	0	20	51	1248
2019	Non-supervisor	12	15	24	23	21	2	2	46	29	3101
2018	Supervisor	25	30	28	12	4	1	0	16	56	1215
2018	Non-supervisor	15	19	26	21	15	2	3	37	36	3029
2017	Supervisor	22	30	28	11	7	1	1	18	53	1161
2017	Non-supervisor	11	16	24	21	20	3	5	44	29	2896
2014	Supervisor	31	35	23	6	3	0	1	9	67	1052
2014	Non-supervisor	20	23	25	14	14	2	3	29	45	2299

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	10	21	31	26	10	1	1	37	32	1230
2020	Non-supervisor	9	16	25	27	18	2	3	47	27	2038
2019	Supervisor	15	27	32	17	8	1	1	25	43	1241
2019	Non-supervisor	10	15	23	21	24	4	4	49	26	3095
2018	Supervisor	17	25	32	17	7	1	1	25	43	1217
2018	Non-supervisor	11	17	23	22	19	4	4	45	30	3014
2017	Supervisor	14	21	33	21	9	1	2	31	36	1164
2017	Non-supervisor	8	14	22	21	23	5	7	51	24	2894
2014	Supervisor	14	24	32	19	8	1	2	28	39	1051
2014	Non-supervisor	9	17	24	22	18	4	6	45	29	2294

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	17	28	36	14	4	1	0	18	45	1233
2020	Non-supervisor	10	23	35	19	10	2	2	30	34	2042
2019	Supervisor	20	29	31	14	5	1	1	19	49	1246
2019	Non-supervisor	11	18	28	18	18	3	4	39	31	3093
2018	Supervisor	19	31	34	11	4	1	1	15	51	1217
2018	Non-supervisor	12	21	29	19	13	3	3	34	36	3033
2017	Supervisor	18	27	35	12	5	1	2	17	46	1162
2017	Non-supervisor	10	19	27	16	16	5	7	36	33	2900
2014	Supervisor	19	32	33	9	3	1	2	13	53	1051
2014	Non-supervisor	13	20	30	16	13	4	5	31	36	2296

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	7	18	40	25	9	0	0	35	25	1238
2020	Non-supervisor	5	15	35	29	14	1	2	44	20	2042
2019	Supervisor	13	25	34	20	6	0	1	27	39	1248
2019	Non-supervisor	12	18	32	21	14	1	2	37	31	3102

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	21	37	19	13	7	2	2	60	21	1238
2020	Non-supervisor	24	29	18	13	7	6	3	59	22	2040
2019	Supervisor	22	37	15	15	8	2	1	61	23	1247
2019	Non-supervisor	27	29	15	12	9	5	3	61	22	3112
2018	Supervisor	16	37	20	15	9	2	1	54	25	1214
2018	Non-supervisor	19	31	19	13	11	6	2	54	25	3048
2017	Supervisor	20	40	14	14	10	2	1	61	25	1163
2017	Non-supervisor	23	29	16	13	10	5	4	57	25	2917
2014	Supervisor	27	40	13	13	5	2	1	69	18	1055
2014	Non-supervisor	26	30	16	13	8	4	4	61	22	2313

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	43	34	9	8	6	0	77	14	1232
2020	Non-supervisor	41	30	10	12	7	1	71	19	2040
2019	Supervisor	38	35	11	10	5	0	73	16	1246
2019	Non-supervisor	44	28	9	11	7	1	73	18	3117
2018	Supervisor	33	36	10	13	6	0	70	20	1208
2018	Non-supervisor	35	32	10	13	9	1	68	22	3049
2017	Supervisor	37	37	9	11	6	0	74	16	1164
2017	Non-supervisor	39	31	9	12	9	0	70	20	2914
2014	Supervisor	40	36	8	9	5	1	77	15	1054
2014	Non-supervisor	38	30	10	13	8	1	69	21	2313

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	43	38	8	8	3	81	12	1232
2020	Non-supervisor	50	31	8	8	3	81	11	2036
2019	Supervisor	37	40	9	10	4	77	14	1248
2019	Non-supervisor	46	35	7	8	3	81	12	3115
2018	Supervisor	33	45	10	9	4	78	12	1210
2018	Non-supervisor	42	36	9	8	5	78	13	3042
2017	Supervisor	34	45	7	10	3	79	13	1165
2017	Non-supervisor	40	39	8	9	4	80	12	2914
2014	Supervisor	35	47	7	8	2	82	11	1054
2014	Non-supervisor	38	41	10	8	3	80	11	2312

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	43	41	11	3	2	0	84	6	1227
2020	Non-supervisor	43	35	11	7	3	1	79	9	2032
2019	Supervisor	40	42	9	6	3	0	82	9	1247
2019	Non-supervisor	43	36	11	7	3	1	80	9	3119
2018	Supervisor	35	46	10	6	2	1	82	8	1211
2018	Non-supervisor	35	40	14	7	4	1	76	11	3050

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	57	26	7	4	3	2	2	86	7	1236
2020	Non-supervisor	48	28	10	4	3	4	2	81	8	2040

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	55	30	9	4	2	0	0	85	6	1234
2020	Non-supervisor	49	26	13	6	3	1	3	77	9	2046
2019	Supervisor	49	31	12	4	3	0	1	81	7	1245
2019	Non-supervisor	42	27	15	6	3	1	5	74	10	3122

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	38	34	13	9	5	0	0	73	14	1236
2020	Non-supervisor	41	31	11	10	6	1	1	73	16	2042
2019	Supervisor	33	36	15	9	7	0	0	69	16	1248
2019	Non-supervisor	41	31	13	9	6	1	0	72	15	3125
2018	Supervisor	32	36	12	11	8	0	0	69	19	1217
2018	Non-supervisor	37	34	12	9	7	1	0	72	16	3039
2017	Supervisor	33	37	12	10	7	0	0	71	18	1162
2017	Non-supervisor	38	34	10	10	7	0	0	72	18	2919
2014	Supervisor	32	38	13	11	6	1	0	70	17	1053
2014	Non-supervisor	40	32	11	9	6	0	0	73	16	2311

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	47	29	13	5	5	1	0	77	10	1230
2020	Non-supervisor	51	21	12	6	6	2	2	75	12	2045

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	34	9	7	4	0	0	79	11	1236
2020	Non-supervisor	48	30	9	8	5	1	0	78	13	2045
2019	Supervisor	39	36	10	9	5	1	0	75	14	1243
2019	Non-supervisor	49	29	9	7	5	1	0	78	12	3119
2018	Supervisor	39	36	11	9	5	0	0	75	14	1211
2018	Non-supervisor	42	32	11	8	6	1	0	74	15	3033
2017	Supervisor	39	37	8	11	5	0	0	77	16	1164
2017	Non-supervisor	44	31	9	9	6	0	1	76	15	2921
2014	Supervisor	39	36	11	8	5	0	0	76	13	1054
2014	Non-supervisor	43	32	10	9	5	0	0	76	15	2308

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	43	57	1240
2020	Non-supervisor	40	60	2045

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	57	20	8	2	2	2	9	87	5	1239
2020	Non-supervisor	52	17	10	4	3	4	11	81	8	2045

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	51	30	8	7	4	82	11	1240
2020	Non-supervisor	54	25	9	7	5	79	12	2049
2019	Supervisor	44	34	10	7	5	78	12	1248
2019	Non-supervisor	54	26	8	7	5	80	12	3126
2018	Supervisor	43	30	13	10	5	72	15	1214
2018	Non-supervisor	47	28	11	8	7	75	15	3033
2017	Supervisor	47	30	8	8	6	78	14	1167
2017	Non-supervisor	50	26	9	7	6	77	14	2913
2014	Supervisor	43	36	9	8	4	79	12	1055
2014	Non-supervisor	48	29	10	7	6	77	13	2309

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	37	31	13	9	5	4	0	72	15	1238
2020	Non-supervisor	36	29	13	9	5	7	0	71	15	2048
2019	Supervisor	28	37	15	11	8	2	0	66	19	1232
2019	Non-supervisor	36	30	13	9	5	6	1	71	15	3126
2018	Supervisor	30	33	16	11	8	2	0	65	19	1222
2018	Non-supervisor	32	29	16	10	7	6	0	64	19	3044
2017	Supervisor	31	34	14	12	7	3	0	66	19	1165
2017	Non-supervisor	33	31	13	9	5	7	1	70	16	2917
2014	Supervisor	30	36	14	12	6	3	0	68	18	1053
2014	Non-supervisor	27	33	14	11	8	6	1	64	20	2305

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	29	38	13	11	7	2	69	18	1237
2020	Non-supervisor	33	30	15	12	7	3	65	19	2042
2019	Supervisor	25	36	16	13	10	1	62	23	1230
2019	Non-supervisor	33	29	14	12	8	3	64	21	3125
2018	Supervisor	24	34	16	16	9	0	59	25	1219
2018	Non-supervisor	29	29	16	14	10	3	60	24	3038
2017	Supervisor	25	36	14	16	9	0	61	25	1166
2017	Non-supervisor	30	32	14	13	8	3	64	21	2913
2014	Supervisor	25	34	16	15	10	1	59	25	1053
2014	Non-supervisor	25	30	17	14	11	3	57	25	2304

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	17	38	18	16	10	2	0	56	26	1236
2020	Non-supervisor	21	32	18	15	9	5	0	56	25	2049
2019	Supervisor	15	33	21	19	11	1	0	48	31	1233
2019	Non-supervisor	23	28	18	15	10	5	1	55	27	3120
2018	Supervisor	14	32	19	21	13	1	0	46	34	1218
2018	Non-supervisor	19	28	19	17	11	5	0	50	30	3040
2017	Supervisor	15	34	18	20	12	1	0	50	32	1166
2017	Non-supervisor	21	29	18	15	9	7	1	54	27	2911
2014	Supervisor	13	36	16	22	11	1	0	49	34	1054
2014	Non-supervisor	15	32	17	18	11	6	1	50	31	2300

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	17	38	16	18	10	1	55	29	1238
2020	Non-supervisor	21	34	16	16	11	2	56	28	2051
2019	Supervisor	13	35	18	20	13	1	49	33	1234
2019	Non-supervisor	21	29	16	17	13	3	52	31	3125
2018	Supervisor	13	34	18	20	14	1	47	34	1219
2018	Non-supervisor	18	28	16	21	14	3	47	36	3038
2017	Supervisor	15	36	15	21	11	2	52	33	1167
2017	Non-supervisor	20	32	15	16	12	4	55	30	2916
2014	Supervisor	14	34	16	23	12	1	48	35	1054
2014	Non-supervisor	16	32	16	19	13	4	49	34	2299

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	35	22	15	7	6	9	6	66	16	1238
2020	Non-supervisor	34	17	12	9	8	14	6	64	21	2049
2019	Supervisor	31	22	16	10	9	8	4	60	22	1245
2019	Non-supervisor	32	15	13	10	9	16	4	60	24	3121

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	28	45	14	9	3	0	73	13	1237
2020	Non-supervisor	30	41	17	9	3	1	71	12	2048
2019	Supervisor	25	44	18	9	4	0	69	13	1248
2019	Non-supervisor	32	40	15	8	3	1	73	12	3116
2018	Supervisor	27	44	15	11	4	0	71	15	1219
2018	Non-supervisor	28	40	15	10	5	1	69	15	3048
2017	Supervisor	30	43	12	11	3	0	74	14	1163
2017	Non-supervisor	33	40	14	8	4	1	73	12	2916
2014	Supervisor	28	46	11	10	4	1	74	14	1053
2014	Non-supervisor	28	40	16	10	4	2	69	15	2298

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	14	37	22	20	7	1	51	27	1230
2020	Non-supervisor	17	38	21	17	5	3	56	23	2040
2019	Supervisor	9	34	25	21	9	1	43	31	1243
2019	Non-supervisor	20	32	20	18	7	4	54	26	3115

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	38	39	10	9	2	1	0	78	11	1235
2020	Non-supervisor	32	35	13	11	5	3	0	70	16	2042
2019	Supervisor	33	39	13	9	4	0	0	73	14	1248
2019	Non-supervisor	34	33	13	10	6	3	1	70	17	3120
2018	Supervisor	36	41	10	8	4	1	0	78	12	1216
2018	Non-supervisor	31	35	14	10	7	2	1	68	18	3052
2017	Supervisor	40	34	10	9	4	2	1	77	13	1163
2017	Non-supervisor	32	34	13	10	5	5	1	70	16	2911
2014	Supervisor	40	38	8	8	4	2	0	80	12	1053
2014	Non-supervisor	31	37	12	9	6	4	1	72	16	2296

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	35	40	15	6	4	0	75	10	1234
2020	Non-supervisor	33	36	19	7	3	2	70	10	2045
2019	Supervisor	27	41	17	9	5	1	68	14	1245
2019	Non-supervisor	34	36	17	8	4	2	71	12	3110
2018	Supervisor	27	42	18	10	3	1	69	13	1206
2018	Non-supervisor	29	36	18	10	5	2	66	16	3040

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	31	17	12	9	5	2	59	23	1235
2020	Non-supervisor	22	25	17	14	12	9	1	52	29	2044
2019	Supervisor	18	28	20	16	12	4	2	49	30	1246
2019	Non-supervisor	25	26	16	14	12	7	1	55	28	3119
2018	Supervisor	19	30	19	15	12	4	1	51	28	1215
2018	Non-supervisor	22	26	17	13	14	7	1	51	30	3049
2017	Supervisor	19	26	16	18	13	5	3	49	34	1165
2017	Non-supervisor	21	25	15	15	13	9	2	52	31	2911
2014	Supervisor	18	28	16	17	13	5	2	50	32	1054
2014	Non-supervisor	17	26	17	16	14	8	1	47	34	2296

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	22	38	18	13	7	1	0	61	21	1231
2020	Non-supervisor	24	32	18	15	9	3	0	58	24	2043
2019	Supervisor	18	37	18	16	10	1	0	55	27	1247
2019	Non-supervisor	26	31	16	13	11	4	0	59	25	3119
2018	Supervisor	18	35	19	18	10	1	0	53	28	1219
2018	Non-supervisor	21	29	18	16	12	3	0	52	29	3048
2017	Supervisor	19	38	16	19	7	2	0	58	27	1167
2017	Non-supervisor	25	31	16	13	9	5	1	59	24	2916
2014	Supervisor	16	37	15	20	9	2	0	54	30	1053
2014	Non-supervisor	20	29	17	15	11	5	2	54	28	2297

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	32	17	15	11	1	2	57	26	1237
2020	Non-supervisor	20	27	18	16	14	2	2	50	32	2049
2019	Supervisor	20	33	15	17	13	1	1	54	31	1248
2019	Non-supervisor	21	28	16	15	15	3	3	51	31	3123
2018	Supervisor	18	33	16	17	14	1	1	52	31	1217
2018	Non-supervisor	17	27	17	17	17	3	2	46	36	3043
2017	Supervisor	22	32	13	19	11	1	2	56	31	1166
2017	Non-supervisor	20	27	15	15	14	5	4	52	32	2913
2014	Supervisor	23	32	13	15	13	2	1	57	29	1053
2014	Non-supervisor	18	27	14	16	17	4	5	49	36	2298

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	43	27	17	7	3	1	2	72	10	1238
2020	Non-supervisor	52	23	13	5	3	1	3	78	8	2049
2019	Supervisor	41	26	17	8	4	1	2	69	13	1246
2019	Non-supervisor	51	24	13	5	2	1	4	79	7	3105

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	26	15	6	3	1	2	76	9	1236
2020	Non-supervisor	42	26	17	8	4	1	2	71	12	2047
2019	Supervisor	41	28	19	6	3	1	2	71	10	1240
2019	Non-supervisor	40	23	17	8	5	2	4	68	14	3109

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	79	9	3	1	2	2	3	93	3	1236
2020	Non-supervisor	76	9	5	2	2	2	2	90	4	2045
2019	Supervisor	78	10	4	2	2	2	2	92	4	1238
2019	Non-supervisor	77	9	4	2	2	3	4	92	4	3103

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	79	7	3	1	2	1	6	93	3	1237
2020	Non-supervisor	74	11	4	2	1	2	6	93	3	2044
2019	Supervisor	79	7	3	2	1	1	6	93	4	1242
2019	Non-supervisor	74	8	4	2	2	2	8	92	4	3099

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	27	49	13	7	2	1	77	10	1238
2020	Non-supervisor	23	44	16	11	3	3	69	15	2040
2019	Supervisor	24	48	14	9	4	1	73	13	1248
2019	Non-supervisor	21	41	18	11	5	3	64	17	3122
2018	Supervisor	24	46	16	8	4	1	71	13	1219
2018	Non-supervisor	20	35	21	13	8	3	57	21	3051
2017	Supervisor	26	44	16	9	3	2	71	13	1167
2017	Non-supervisor	22	37	19	11	7	4	62	19	2917

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	36	44	11	6	3	1	81	8	1232
2020	Non-supervisor	35	41	13	7	3	2	78	10	2044
2019	Supervisor	33	43	13	7	4	1	76	10	1242
2019	Non-supervisor	39	36	14	6	3	1	76	10	3114
2018	Supervisor	34	45	12	6	2	0	80	8	1209
2018	Non-supervisor	37	39	13	6	3	2	78	9	3028
2017	Supervisor	36	44	11	6	3	1	80	9	1165
2017	Non-supervisor	41	39	10	5	3	2	81	8	2913
2014	Supervisor	38	43	10	7	1	1	82	8	1054
2014	Non-supervisor	38	38	11	7	3	2	79	10	2296

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	34	39	16	6	2	2	1	75	8	1236
2020	Non-supervisor	35	34	16	7	2	5	0	73	10	2042
2019	Supervisor	34	40	16	6	2	2	0	76	8	1247
2019	Non-supervisor	41	31	16	5	3	4	0	76	8	3115
2018	Supervisor	33	41	16	5	2	1	0	76	8	1205
2018	Non-supervisor	37	35	16	6	3	4	0	75	9	3027
2017	Supervisor	38	37	13	5	2	4	0	78	8	1163
2017	Non-supervisor	38	34	15	4	3	5	1	76	8	2916
2014	Supervisor	37	41	13	4	2	3	0	81	6	1053
2014	Non-supervisor	39	33	14	5	3	6	1	77	8	2297

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	31	35	19	8	3	3	1	69	11	1237
2020	Non-supervisor	30	31	20	8	3	7	1	67	12	2051

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	53	32	7	4	2	1	1	87	6	1233
2020	Non-supervisor	46	32	10	5	3	2	2	81	9	2045

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	52	34	6	5	3	86	8	1232
2020	Non-supervisor	53	32	8	5	2	85	7	2046
2019	Supervisor	46	37	8	6	2	83	8	1244
2019	Non-supervisor	54	31	8	5	3	85	8	3118
2018	Supervisor	43	41	9	5	2	84	7	1209
2018	Non-supervisor	47	36	9	5	3	82	9	3027
2017	Supervisor	43	40	9	6	2	83	8	1165
2017	Non-supervisor	50	35	7	5	3	85	8	2915
2014	Supervisor	44	39	10	5	2	83	7	1052
2014	Non-supervisor	47	34	10	5	3	81	8	2290

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	46	34	11	6	3	0	80	9	1231
2020	Non-supervisor	45	31	12	7	4	0	77	11	2041
2019	Supervisor	42	32	14	9	4	0	74	12	1244
2019	Non-supervisor	47	30	12	7	4	0	77	11	3116
2018	Supervisor	38	35	14	8	4	0	73	13	1203
2018	Non-supervisor	42	31	14	7	6	0	73	13	3029
2017	Supervisor	41	33	12	9	4	0	75	14	1164
2017	Non-supervisor	44	32	12	7	4	0	76	12	2912
2014	Supervisor	37	36	13	10	4	0	73	14	1053
2014	Non-supervisor	38	35	13	8	4	1	74	13	2294

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	42	34	13	7	3	76	11	1227
2020	Non-supervisor	42	33	12	9	3	75	12	2033
2019	Supervisor	35	36	12	12	5	71	16	1246
2019	Non-supervisor	43	31	11	9	4	75	14	3107
2018	Supervisor	34	37	15	9	5	71	14	1204
2018	Non-supervisor	37	33	15	9	5	70	15	3021
2017	Supervisor	35	37	12	11	5	72	16	1167
2017	Non-supervisor	39	35	12	9	5	74	13	2910
2014	Supervisor	29	41	13	12	5	70	17	1054
2014	Non-supervisor	35	35	14	11	5	70	16	2297

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	46	26	15	8	4	2	0	73	12	1232
2020	Non-supervisor	44	24	17	8	4	3	1	70	13	2042
2019	Supervisor	43	27	14	8	5	2	0	72	14	1243
2019	Non-supervisor	40	26	16	8	5	4	1	69	15	3121
2018	Supervisor	40	28	15	10	5	2	0	69	16	1209
2018	Non-supervisor	36	25	18	10	7	3	1	64	18	3031
2017	Supervisor	43	26	13	10	5	3	0	71	15	1163
2017	Non-supervisor	38	25	17	9	6	4	1	67	16	2912
2014	Supervisor	42	26	16	9	4	4	0	70	14	1054
2014	Non-supervisor	36	26	16	11	5	5	1	66	17	2295

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Supervisor	21	46	34	1240
2020	Non-supervisor	23	40	37	2048
2019	Supervisor	23	40	37	1250
2019	Non-supervisor	30	35	35	3119
2018	Supervisor	24	41	35	1221
2018	Non-supervisor	28	34	38	3021
2017	Supervisor	22	42	36	1164
2017	Non-supervisor	29	36	35	2915
2014	Supervisor	21	41	38	1051
2014	Non-supervisor	25	38	36	2299

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Supervisor	23	36	20	8	4	8	272
2020	Non-supervisor	17	34	16	8	17	8	487
2019	Supervisor	17	38	19	9	12	6	298
2019	Non-supervisor	8	17	11	11	46	6	968
2018	Supervisor	16	36	17	15	9	7	302
2018	Non-supervisor	11	20	12	8	43	6	883
2017	Supervisor	19	36	17	13	8	6	260
2017	Non-supervisor	9	17	11	10	48	5	834
2014	Supervisor	20	40	12	17	9999	10	221
2014	Non-supervisor	9	28	15	17	9999	30	554

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	12	88	1235
2020	Non-supervisor	12	88	2048
2019	Supervisor	16	84	1245
2019	Non-supervisor	14	86	3112
2018	Supervisor	16	84	1220
2018	Non-supervisor	16	84	3049

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	51	49	141
2020	Non-supervisor	49	51	224
2019	Supervisor	42	58	177
2019	Non-supervisor	54	46	414
2018	Supervisor	50	50	182
2018	Non-supervisor	50	50	462

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	53	47	141
2020	Non-supervisor	60	40	224
2019	Supervisor	44	56	177
2019	Non-supervisor	51	49	414
2018	Supervisor	48	52	182
2018	Non-supervisor	56	44	461

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	19	81	141
2020	Non-supervisor	3	97	224
2019	Supervisor	18	82	177
2019	Non-supervisor	1	99	414
2018	Supervisor	19	81	183
2018	Non-supervisor	3	97	458

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	4	96	141
2020	Non-supervisor	10	90	224
2019	Supervisor	5	95	177
2019	Non-supervisor	6	94	414
2018	Supervisor	3	97	182
2018	Non-supervisor	9	91	460

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	19	81	141
2020	Non-supervisor	17	83	224
2019	Supervisor	25	75	177
2019	Non-supervisor	26	74	414
2018	Supervisor	23	77	182
2018	Non-supervisor	24	76	461

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	6	94	177
2019	Non-supervisor	2	98	414
2018	Supervisor	4	96	182
2018	Non-supervisor	4	96	458

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	47	53	141
2020	Non-supervisor	36	64	224
2019	Supervisor	47	53	177
2019	Non-supervisor	44	56	410
2018	Supervisor	46	54	182
2018	Non-supervisor	41	59	464

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	35	65	141
2020	Non-supervisor	48	52	224
2019	Supervisor	38	62	177
2019	Non-supervisor	39	61	410
2018	Supervisor	38	62	182
2018	Non-supervisor	42	58	462

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	42	58	141
2020	Non-supervisor	51	49	224
2019	Supervisor	49	51	177
2019	Non-supervisor	44	56	410
2018	Supervisor	47	53	183
2018	Non-supervisor	45	55	462

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	39	61	141
2020	Non-supervisor	37	63	224
2019	Supervisor	38	62	177
2019	Non-supervisor	43	57	410
2018	Supervisor	37	63	182
2018	Non-supervisor	43	57	462

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	43	57	141
2020	Non-supervisor	36	64	224
2019	Supervisor	38	62	177
2019	Non-supervisor	32	68	410
2018	Supervisor	32	68	182
2018	Non-supervisor	29	71	459

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	59	41	141
2020	Non-supervisor	49	51	224
2019	Supervisor	64	36	177
2019	Non-supervisor	62	38	410
2018	Supervisor	50	50	183
2018	Non-supervisor	61	39	467

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	41	59	141
2020	Non-supervisor	29	71	224
2019	Supervisor	40	60	177
2019	Non-supervisor	37	63	410
2018	Supervisor	34	66	182
2018	Non-supervisor	33	67	462

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	6	94	141
2020	Non-supervisor	7	93	224
2019	Supervisor	13	87	177
2019	Non-supervisor	14	86	410
2018	Supervisor	7	93	182
2018	Non-supervisor	13	87	460

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	17	83	141
2020	Non-supervisor	8	92	224
2019	Supervisor	17	83	177
2019	Non-supervisor	14	86	410
2018	Supervisor	13	87	182
2018	Non-supervisor	11	89	460

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	41	59	141
2020	Non-supervisor	48	52	224
2019	Supervisor	43	57	177
2019	Non-supervisor	46	54	410
2018	Supervisor	33	67	182
2018	Non-supervisor	46	54	462

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	27	73	141
2020	Non-supervisor	23	77	224
2019	Supervisor	34	66	177
2019	Non-supervisor	30	70	410
2018	Supervisor	32	68	182
2018	Non-supervisor	31	69	466

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	10	90	141
2020	Non-supervisor	14	86	224
2019	Supervisor	11	89	177
2019	Non-supervisor	16	84	410
2018	Supervisor	16	84	183
2018	Non-supervisor	9	91	460

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	56	44	141
2020	Non-supervisor	54	46	224
2019	Supervisor	60	40	177
2019	Non-supervisor	54	46	408
2018	Supervisor	59	41	183
2018	Non-supervisor	55	45	464

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	35	65	141
2020	Non-supervisor	30	70	224
2019	Supervisor	34	66	177
2019	Non-supervisor	28	72	408
2018	Supervisor	32	68	183
2018	Non-supervisor	27	73	460

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	22	78	141
2020	Non-supervisor	17	83	224
2019	Supervisor	17	83	177
2019	Non-supervisor	16	84	408
2018	Supervisor	18	82	182
2018	Non-supervisor	12	88	459

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	14	86	141
2020	Non-supervisor	21	79	224
2019	Supervisor	13	87	177
2019	Non-supervisor	18	82	408
2018	Supervisor	11	89	182
2018	Non-supervisor	16	84	462

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	11	89	141
2020	Non-supervisor	9	91	224
2019	Supervisor	11	89	177
2019	Non-supervisor	12	88	408
2018	Supervisor	16	84	183
2018	Non-supervisor	7	93	459

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	4	96	141
2020	Non-supervisor	5	95	224
2018	Supervisor	4	96	182
2018	Non-supervisor	7	93	460

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	16	84	141
2020	Non-supervisor	11	89	224
2019	Supervisor	20	80	177
2019	Non-supervisor	20	80	408
2018	Supervisor	15	85	182
2018	Non-supervisor	17	83	461

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	10	90	141
2020	Non-supervisor	13	87	224
2019	Supervisor	11	89	177
2019	Non-supervisor	10	90	408
2018	Supervisor	13	87	182
2018	Non-supervisor	11	89	461

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	24	76	141
2020	Non-supervisor	24	76	224
2019	Supervisor	22	78	177
2019	Non-supervisor	23	77	408
2018	Supervisor	25	75	182
2018	Non-supervisor	25	75	462

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	14	86	136
2020	Non-supervisor	9	91	216
2018	Supervisor	14	86	173
2018	Non-supervisor	15	85	429

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	20	80	136
2020	Non-supervisor	23	77	216
2018	Supervisor	25	75	173
2018	Non-supervisor	26	74	431

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	7	93	136
2020	Non-supervisor	9	91	216
2018	Supervisor	15	85	173
2018	Non-supervisor	13	87	429

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	10	90	136
2020	Non-supervisor	2	98	216
2018	Supervisor	9	91	173
2018	Non-supervisor	8	92	429

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	14	86	136
2020	Non-supervisor	9	91	216
2018	Supervisor	11	89	173
2018	Non-supervisor	11	89	429

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	10	90	136
2020	Non-supervisor	12	88	216
2018	Supervisor	8	92	173
2018	Non-supervisor	9	91	429

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	7	93	136
2020	Non-supervisor	9	91	216
2018	Supervisor	4	96	172
2018	Non-supervisor	3	97	429

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	9	91	136
2020	Non-supervisor	14	86	216
2018	Supervisor	11	89	173
2018	Non-supervisor	14	86	429

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	6	94	136
2020	Non-supervisor	10	90	216
2018	Supervisor	12	88	173
2018	Non-supervisor	9	91	430

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	38	62	136
2020	Non-supervisor	31	69	216
2018	Supervisor	25	75	173
2018	Non-supervisor	30	70	429

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	13	87	136
2020	Non-supervisor	11	89	216
2018	Supervisor	9	91	173
2018	Non-supervisor	10	90	430

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	47	53	136
2020	Non-supervisor	50	50	216
2018	Supervisor	37	63	173
2018	Non-supervisor	45	55	433

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	62	38	136
2020	Non-supervisor	51	49	216
2018	Supervisor	55	45	173
2018	Non-supervisor	52	48	433

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	7	93	136
2020	Non-supervisor	5	95	216

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	13	87	136
2020	Non-supervisor	14	86	216
2018	Supervisor	16	84	174
2018	Non-supervisor	10	90	430

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	19	27	18	9	6	16	4	58	19	1238
2020	Non-supervisor	17	17	17	10	6	26	6	50	24	2047
2019	Supervisor	18	24	20	10	9	15	4	52	24	1245
2019	Non-supervisor	20	17	17	9	7	21	8	53	24	3112
2018	Supervisor	18	25	23	10	6	13	3	52	20	1216
2018	Non-supervisor	17	18	20	9	8	20	7	49	25	3036
2017	Supervisor	18	26	21	9	7	15	4	54	20	1164
2017	Non-supervisor	18	17	16	9	7	23	10	52	24	2913
2014	Supervisor	19	28	20	8	4	16	4	59	16	1052
2014	Non-supervisor	18	18	18	8	7	22	8	52	22	2295

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	32	37	16	7	4	3	0	72	12	1237
2020	Non-supervisor	31	30	17	9	4	8	1	66	15	2041
2019	Supervisor	30	36	16	9	5	3	0	69	15	1246
2019	Non-supervisor	35	27	16	8	5	7	1	68	14	3110
2018	Supervisor	29	35	20	7	5	3	0	66	13	1216
2018	Non-supervisor	29	30	18	7	6	8	1	65	15	3030
2017	Supervisor	28	35	17	10	5	5	0	67	16	1163
2017	Non-supervisor	30	28	16	8	5	10	2	67	15	2912
2014	Supervisor	30	36	16	6	4	7	0	72	11	1053
2014	Non-supervisor	28	29	18	8	5	11	2	65	14	2298

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	6	94	1237
2020	Non-supervisor	7	93	2046
2019	Supervisor	6	94	1242
2019	Non-supervisor	7	93	3119
2018	Supervisor	7	93	1212
2018	Non-supervisor	8	92	3031

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	40	60	66
2020	Non-supervisor	43	57	132
2019	Supervisor	36	64	67
2019	Non-supervisor	46	54	203
2018	Supervisor	36	64	79
2018	Non-supervisor	46	54	211

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	80	20	66
2020	Non-supervisor	78	22	132
2019	Supervisor	69	31	67
2019	Non-supervisor	65	35	203
2018	Supervisor	67	33	79
2018	Non-supervisor	73	27	214

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	9	91	79
2018	Non-supervisor	3	97	210

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	10	90	66
2020	Non-supervisor	8	92	132
2018	Supervisor	10	90	79
2018	Non-supervisor	6	94	210

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	12	88	66
2020	Non-supervisor	10	90	132
2019	Supervisor	24	76	67
2019	Non-supervisor	25	75	203
2018	Supervisor	18	82	79
2018	Non-supervisor	22	78	213

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	7	93	66
2020	Non-supervisor	5	95	132
2019	Supervisor	10	90	67
2019	Non-supervisor	7	93	203
2018	Supervisor	12	88	79
2018	Non-supervisor	7	93	210

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	14	86	66
2020	Non-supervisor	26	74	132
2019	Supervisor	20	80	67
2019	Non-supervisor	21	79	199
2018	Supervisor	17	83	79
2018	Non-supervisor	17	83	211

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	23	77	66
2020	Non-supervisor	16	84	132
2019	Supervisor	11	89	67
2019	Non-supervisor	15	85	199
2018	Supervisor	14	86	79
2018	Non-supervisor	17	83	211

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	12	88	66
2020	Non-supervisor	8	92	132
2019	Supervisor	8	92	67
2019	Non-supervisor	13	87	199
2018	Supervisor	7	93	79
2018	Non-supervisor	7	93	210

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	34	66	66
2020	Non-supervisor	35	65	132
2019	Supervisor	25	75	67
2019	Non-supervisor	33	67	199
2018	Supervisor	32	68	79
2018	Non-supervisor	28	72	211

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	38	62	66
2020	Non-supervisor	25	75	132
2019	Supervisor	32	68	67
2019	Non-supervisor	35	65	199
2018	Supervisor	44	56	79
2018	Non-supervisor	37	63	212

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	67
2019	Non-supervisor	5	95	199

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	15	85	66
2020	Non-supervisor	10	90	132
2019	Supervisor	10	90	67
2019	Non-supervisor	8	92	199
2018	Supervisor	6	94	79
2018	Non-supervisor	6	94	209

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	30	70	66
2020	Non-supervisor	20	80	132
2019	Supervisor	23	77	67
2019	Non-supervisor	13	87	199
2018	Supervisor	15	85	79
2018	Non-supervisor	9	91	209

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	0	100	79
2018	Non-supervisor	0	100	209

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	17	83	66
2020	Non-supervisor	5	95	132
2019	Supervisor	12	88	67
2019	Non-supervisor	7	93	199
2018	Supervisor	9	91	79
2018	Non-supervisor	11	89	210

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	67
2019	Non-supervisor	0	100	199

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	15	85	66
2020	Non-supervisor	16	84	132
2019	Supervisor	20	80	67
2019	Non-supervisor	17	83	199
2018	Supervisor	16	84	79
2018	Non-supervisor	19	81	213

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	41	59	66
2020	Non-supervisor	29	71	132
2019	Supervisor	33	67	67
2019	Non-supervisor	34	66	200
2018	Supervisor	25	75	79
2018	Non-supervisor	31	69	212

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	33	67	66
2020	Non-supervisor	14	86	132
2018	Supervisor	20	80	79
2018	Non-supervisor	16	84	208

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	25	75	66
2020	Non-supervisor	7	93	132
2019	Supervisor	6	94	67
2019	Non-supervisor	8	92	200
2018	Supervisor	10	90	79
2018	Non-supervisor	8	92	208

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	27	73	66
2020	Non-supervisor	17	83	132
2018	Supervisor	10	90	79
2018	Non-supervisor	17	83	209

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	14	86	66
2020	Non-supervisor	5	95	132
2018	Supervisor	6	94	79
2018	Non-supervisor	2	98	208

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	8	92	66
2020	Non-supervisor	11	89	132
2019	Supervisor	13	87	67
2019	Non-supervisor	11	89	200
2018	Supervisor	17	83	79
2018	Non-supervisor	12	88	209

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	13	87	66
2020	Non-supervisor	11	89	132
2018	Supervisor	8	92	79
2018	Non-supervisor	9	91	210

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	27	73	66
2020	Non-supervisor	46	54	132
2019	Supervisor	56	44	67
2019	Non-supervisor	50	50	200
2018	Supervisor	55	45	78
2018	Non-supervisor	52	48	213

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	7	93	76
2018	Non-supervisor	10	90	199

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	17	83	76
2018	Non-supervisor	22	78	198

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	8	92	76
2018	Non-supervisor	5	95	197

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	13	87	76
2018	Non-supervisor	22	78	198

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	23	77	76
2018	Non-supervisor	26	74	198

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	6	94	76
2018	Non-supervisor	9	91	198

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	46	54	76
2018	Non-supervisor	48	52	199

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	68	32	76
2018	Non-supervisor	59	41	201

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	13	87	76
2018	Non-supervisor	12	88	198

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	23	24	21	5	3	21	3	62	10	1236
2020	Non-supervisor	18	17	20	5	3	31	6	56	13	2044
2019	Supervisor	20	21	22	5	4	23	5	57	12	1249
2019	Non-supervisor	24	15	19	4	4	26	9	59	12	3106
2018	Supervisor	20	25	26	4	3	18	4	57	10	1223
2018	Non-supervisor	20	17	23	4	4	25	7	55	12	3029
2017	Supervisor	21	23	22	4	2	22	6	62	8	1165
2017	Non-supervisor	20	17	18	4	3	29	10	60	11	2909
2014	Supervisor	21	28	20	3	2	22	4	67	6	1053
2014	Non-supervisor	21	19	18	3	3	28	9	63	9	2290

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	34	36	17	5	2	5	0	74	8	1238
2020	Non-supervisor	32	30	19	6	3	10	1	70	9	2045
2019	Supervisor	34	34	17	5	3	6	1	73	9	1249
2019	Non-supervisor	39	26	16	4	3	10	2	73	8	3109
2018	Supervisor	31	36	19	6	2	5	0	71	8	1221
2018	Non-supervisor	31	29	19	5	4	11	2	69	10	3025
2017	Supervisor	33	34	16	5	2	9	1	74	8	1162
2017	Non-supervisor	34	28	16	4	3	13	3	73	8	2914
2014	Supervisor	35	34	16	3	2	10	1	77	5	1053
2014	Non-supervisor	32	28	17	4	2	15	3	72	8	2296

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	9	0	40	0	51	0	0	9	51	10
2020	Non-supervisor	3	10	21	15	41	10	0	14	62	36

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	30	33	20	9	8	0	0	63	17	1235
2020	Non-supervisor	30	32	21	9	7	0	0	63	16	2046

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	21	29	23	14	12	0	50	27	1233
2020	Non-supervisor	24	30	21	13	11	0	54	24	2042
2019	Supervisor	12	25	22	17	24	0	37	41	1245
2019	Non-supervisor	18	25	22	14	20	0	43	35	3120
2018	Supervisor	9	20	22	19	30	0	29	49	1220
2018	Non-supervisor	14	22	24	17	23	1	37	40	3040
2017	Supervisor	9	18	19	22	30	1	28	53	1167
2017	Non-supervisor	15	22	21	17	24	1	37	41	2917

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	11	22	28	22	17	0	33	39	1239
2020	Non-supervisor	24	31	25	13	6	0	56	19	2047
2019	Supervisor	9	24	30	23	15	0	32	38	1246
2019	Non-supervisor	31	30	21	11	6	0	62	16	3119
2018	Supervisor	8	19	32	24	17	0	27	41	1222
2018	Non-supervisor	27	30	26	11	6	1	57	17	3037
2017	Supervisor	9	24	26	24	17	1	32	42	1166
2017	Non-supervisor	31	29	23	9	6	1	61	15	2916

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	21	33	28	10	9	0	53	19	1231
2020	Non-supervisor	39	33	17	7	3	1	73	10	2037
2019	Supervisor	22	34	26	12	6	0	56	18	1241
2019	Non-supervisor	49	27	12	6	3	2	78	9	3100
2018	Supervisor	17	35	29	11	6	1	52	18	1213
2018	Non-supervisor	40	29	18	7	3	3	71	10	3026
2017	Supervisor	19	33	27	12	8	1	52	20	1167
2017	Non-supervisor	44	26	15	7	3	4	74	10	2905

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	9	21	27	22	21	0	31	43	1230
2020	Non-supervisor	27	26	21	15	11	1	54	26	2038
2019	Supervisor	8	22	24	24	22	0	30	46	1247
2019	Non-supervisor	27	26	19	13	13	1	54	27	3101
2018	Supervisor	7	20	25	23	24	0	28	47	1212
2018	Non-supervisor	23	25	23	15	14	1	48	29	3031
2017	Supervisor	9	19	26	22	23	1	28	45	1167
2017	Non-supervisor	29	24	21	13	10	1	54	24	2918

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	33	29	18	11	8	1	63	19	1226
2020	Non-supervisor	55	26	10	4	2	3	83	6	2025
2019	Supervisor	30	31	19	11	8	1	61	19	1245
2019	Non-supervisor	58	22	11	4	3	2	82	7	3116
2018	Supervisor	27	31	19	13	8	1	59	21	1210
2018	Non-supervisor	52	24	12	4	3	4	79	8	3024
2017	Supervisor	28	28	22	10	9	3	58	20	1167
2017	Non-supervisor	51	25	12	4	3	5	80	7	2909

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	20	29	23	16	11	0	49	27	1236
2020	Non-supervisor	31	32	20	10	7	0	63	17	2043
2019	Supervisor	21	27	25	14	13	0	48	27	1248
2019	Non-supervisor	36	30	19	8	7	0	66	15	3120
2018	Supervisor	16	27	27	16	13	0	43	30	1216
2018	Non-supervisor	33	29	21	8	8	1	62	16	3037
2017	Supervisor	20	31	22	17	9	0	51	27	1159
2017	Non-supervisor	33	31	20	10	6	0	64	16	2905

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	30	27	18	12	10	0	5	59	22	1233
2020	Non-supervisor	38	22	16	9	7	0	7	65	17	2038

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	28	36	21	10	5	0	0	65	14	1229
2020	Non-supervisor	32	33	21	9	4	0	1	65	14	2039
2019	Supervisor	26	37	21	10	5	0	0	64	15	1243
2019	Non-supervisor	35	31	18	9	6	1	1	67	15	3117
2018	Supervisor	20	35	25	13	6	0	0	55	19	1217
2018	Non-supervisor	27	32	23	10	6	0	1	61	16	3027
2017	Supervisor	25	35	21	11	7	1	1	61	18	1162
2017	Non-supervisor	32	31	20	11	5	1	1	64	16	2905

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	18	35	27	14	6	0	0	53	20	1232
2020	Non-supervisor	26	37	21	10	5	0	1	64	15	2037
2019	Supervisor	19	33	27	13	7	0	0	52	21	1242
2019	Non-supervisor	36	31	18	9	5	0	1	68	14	3119
2018	Supervisor	15	35	28	16	7	0	0	50	22	1213
2018	Non-supervisor	29	30	21	12	6	0	1	61	18	3025
2017	Supervisor	18	34	25	14	8	1	1	52	22	1163
2017	Non-supervisor	32	31	19	11	5	0	1	64	16	2900

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	29	34	21	12	5	0	0	62	17	1231
2020	Non-supervisor	32	33	19	10	5	0	0	66	15	2038
2019	Supervisor	28	33	21	11	7	0	0	61	18	1238
2019	Non-supervisor	39	28	17	9	6	0	1	67	15	3113
2018	Supervisor	24	36	21	12	7	0	0	60	19	1216
2018	Non-supervisor	30	30	20	12	7	0	1	61	18	3022
2017	Supervisor	25	35	19	13	6	1	1	62	19	1163
2017	Non-supervisor	33	30	19	10	6	0	1	64	16	2907

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	29	17	8	5	0	69	13	1221
2020	Non-supervisor	45	27	15	7	5	1	73	13	2026
2019	Supervisor	40	28	17	9	6	0	68	15	1239
2019	Non-supervisor	47	25	14	7	6	1	73	13	3114

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	25	31	25	12	6	0	0	57	19	1233
2020	Non-supervisor	28	29	22	12	8	0	1	58	20	2039

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	21	31	26	15	7	0	0	51	22	1232
2020	Non-supervisor	33	34	21	7	5	0	1	67	12	2039
2019	Supervisor	28	33	23	11	5	0	0	61	16	1240
2019	Non-supervisor	47	29	14	5	3	0	1	77	9	3105
2018	Supervisor	24	34	24	13	5	0	0	58	18	1212
2018	Non-supervisor	41	31	16	7	3	1	1	73	10	3022
2017	Supervisor	27	34	22	10	6	0	1	62	16	1161
2017	Non-supervisor	43	31	15	7	3	0	1	75	10	2895

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	43	32	18	5	3	0	75	7	1232
2020	Non-supervisor	44	31	15	6	3	1	76	9	2031
2019	Supervisor	50	28	13	5	4	0	78	8	1236
2019	Non-supervisor	53	26	12	5	3	1	79	8	3110
2018	Supervisor	50	30	10	6	3	1	81	9	1211
2018	Non-supervisor	53	26	12	5	4	1	79	9	3024
2017	Supervisor	55	25	12	5	2	0	81	7	1165
2017	Non-supervisor	57	24	12	5	2	1	81	7	2907

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	29	37	21	10	3	0	0	66	13	1227
2020	Non-supervisor	33	34	20	8	4	0	0	68	12	2035

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	74	14	4	2	1	0	4	92	3	1218
2020	Non-supervisor	69	15	6	2	1	1	6	90	3	2027
2019	Supervisor	76	11	4	3	2	0	5	91	4	1239
2019	Non-supervisor	75	12	4	2	2	1	5	92	4	3102
2018	Supervisor	73	15	5	2	1	1	3	92	3	1211
2018	Non-supervisor	69	15	6	2	2	2	4	89	5	3020

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	76	11	6	2	3	0	1	89	4	1226
2020	Non-supervisor	75	11	5	3	3	1	2	89	5	2017
2019	Supervisor	69	14	8	3	4	0	1	85	7	1238
2019	Non-supervisor	71	13	7	3	4	0	1	86	7	3110
2018	Supervisor	68	15	8	3	3	0	1	85	7	1209
2018	Non-supervisor	67	15	7	4	4	1	2	85	8	3021
2017	Supervisor	73	14	6	3	2	1	1	89	5	1165
2017	Non-supervisor	73	12	5	4	3	0	2	88	6	2912

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	52	30	11	5	2	0	82	7	1218
2020	Non-supervisor	60	24	8	4	3	1	85	6	2025
2019	Supervisor	42	33	16	5	3	0	75	8	1238
2019	Non-supervisor	52	29	11	4	3	0	82	7	3099
2018	Supervisor	41	36	15	5	3	0	77	8	1217
2018	Non-supervisor	47	30	14	5	3	1	78	8	3032
2017	Supervisor	43	37	13	5	2	1	80	7	1166
2017	Non-supervisor	51	29	12	5	2	1	81	7	2911

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	60	21	9	5	5	0	82	9	1223
2020	Non-supervisor	62	19	8	5	5	1	82	10	2036
2019	Supervisor	53	24	12	5	6	0	77	11	1232
2019	Non-supervisor	61	19	9	6	5	1	81	10	3092
2018	Supervisor	49	26	13	7	6	0	75	13	1211
2018	Non-supervisor	51	24	12	6	7	1	76	12	3026
2017	Supervisor	56	24	10	6	4	1	80	10	1167
2017	Non-supervisor	59	21	9	6	4	1	81	10	2909

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	42	33	14	7	4	0	75	10	1229
2020	Non-supervisor	65	7	1	0	1	25	96	2	2042
2019	Supervisor	39	34	17	7	3	0	73	10	1234
2019	Non-supervisor	68	6	2	1	0	22	96	1	3080
2018	Supervisor	36	36	17	6	4	0	72	10	1212
2018	Non-supervisor	60	8	3	1	0	28	95	2	3008
2017	Supervisor	42	34	15	6	3	1	76	8	1165
2017	Non-supervisor	62	7	2	1	1	27	95	2	2908

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	52	30	12	4	1	0	1	82	6	1237
2020	Non-supervisor	60	24	9	3	2	0	2	86	5	2047
2019	Supervisor	52	28	13	5	2	0	0	80	6	1236
2019	Non-supervisor	60	21	11	3	2	0	2	83	6	3099
2018	Supervisor	46	33	13	5	3	0	0	79	8	1211
2018	Non-supervisor	53	26	12	4	2	0	4	82	6	3022
2017	Supervisor	53	29	12	4	2	0	1	83	5	1162
2017	Non-supervisor	59	24	9	3	2	1	4	86	4	2892

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	64	20	8	3	4	1	84	7	1235
2020	Non-supervisor	50	20	11	8	10	1	70	19	2045
2019	Supervisor	58	20	10	6	6	0	79	12	1240
2019	Non-supervisor	53	16	11	7	10	2	71	17	3109
2018	Supervisor	58	19	10	5	7	1	77	12	1214
2018	Non-supervisor	46	19	13	9	11	2	67	20	3033
2017	Supervisor	55	22	10	7	5	1	78	12	1166
2017	Non-supervisor	47	19	12	9	10	3	69	19	2917

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	43	35	15	4	2	0	79	6	1239
2020	Non-supervisor	41	34	16	5	3	1	76	8	2046
2019	Supervisor	50	31	14	3	1	0	82	4	1235
2019	Non-supervisor	53	27	12	3	2	1	82	6	3104
2018	Supervisor	50	34	12	4	1	1	84	5	1215
2018	Non-supervisor	47	31	14	3	2	2	80	6	3033
2017	Supervisor	53	30	11	3	1	1	84	4	1165
2017	Non-supervisor	52	29	11	4	2	2	83	6	2908

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	18	40	29	8	4	0	0	58	12	1239
2020	Non-supervisor	21	42	26	7	3	0	0	64	10	2050

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	7	29	39	18	7	36	25	1237
2020	Non-supervisor	13	37	34	11	4	51	15	2044
2019	Supervisor	8	29	37	20	6	37	26	1250
2019	Non-supervisor	20	37	29	9	4	58	13	3127
2018	Supervisor	6	24	40	24	6	30	30	1217
2018	Non-supervisor	18	35	32	11	4	53	15	3049
2017	Supervisor	7	22	41	22	9	29	30	1168
2017	Non-supervisor	16	35	34	9	4	52	14	2918

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	13	26	39	17	5	0	22	39	1235
2020	Non-supervisor	8	18	39	25	10	0	35	26	2030
2019	Supervisor	13	24	40	16	6	0	22	38	1237
2019	Non-supervisor	9	18	36	24	14	0	38	26	3100
2018	Supervisor	13	27	40	16	4	0	20	39	1211
2018	Non-supervisor	9	16	37	25	13	1	38	25	3026
2017	Supervisor	10	25	41	18	6	0	23	35	1161
2017	Non-supervisor	7	16	37	26	14	1	40	23	2907

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	36	43	10	9	2	0	0	79	11	1237
2020	Non-supervisor	34	41	13	8	3	2	0	76	10	2048
2019	Supervisor	25	48	14	9	4	1	0	73	13	1246
2019	Non-supervisor	26	38	17	11	6	3	0	65	17	3117
2018	Supervisor	23	47	15	11	4	1	0	70	15	1218
2018	Non-supervisor	20	37	19	13	8	3	0	59	21	3044
2017	Supervisor	19	41	18	12	8	2	0	61	20	1166
2017	Non-supervisor	16	35	21	13	9	6	1	54	24	2914

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	32	36	14	12	6	1	0	68	18	1237
2020	Non-supervisor	32	35	17	10	4	2	0	69	14	2048

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	31	11	10	8	1	0	71	18	1231
2020	Non-supervisor	39	29	11	11	9	1	0	69	20	2048

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	49	30	11	5	3	1	0	81	8	1228
2020	Non-supervisor	50	26	12	5	4	3	1	78	9	2042

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	29	37	16	10	8	1	66	18	1239
2020	Non-supervisor	32	34	16	11	6	2	67	17	2048
2019	Supervisor	20	37	18	14	9	1	58	24	1246
2019	Non-supervisor	26	34	18	13	8	1	61	21	3114
2018	Supervisor	17	40	17	15	10	1	58	24	1218
2018	Non-supervisor	21	35	19	14	8	2	57	23	3047
2017	Supervisor	14	41	16	17	10	1	57	27	1167
2017	Non-supervisor	21	37	16	14	8	3	60	23	2915

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	21	44	14	17	4	0	0	65	21	1239
2020	Non-supervisor	33	42	11	12	2	0	0	75	14	2047

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	22	36	17	19	7	0	0	58	26	1233
2020	Non-supervisor	32	36	14	12	5	1	0	69	17	2042

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	26	44	16	10	2	0	0	71	13	1232
2020	Non-supervisor	32	39	16	9	3	1	0	72	12	2037

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	37	41	13	5	2	1	0	79	8	1238
2020	Non-supervisor	43	35	12	6	2	1	1	80	8	2040

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	57	19	9	1	0	9	4	88	2	1239
2020	Non-supervisor	58	17	9	1	1	10	4	87	3	2045

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	47	38	8	4	1	0	0	86	6	1232
2020	Non-supervisor	46	34	9	6	3	1	0	82	9	2036

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	54	30	7	5	3	1	0	84	8	1230
2020	Non-supervisor	53	27	8	6	4	0	0	81	11	2034

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	49	32	9	6	3	0	0	82	10	1236
2020	Non-supervisor	49	31	9	6	4	1	0	80	10	2035

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	19	48	13	15	4	1	0	67	19	1239
2019	Supervisor	17	44	17	15	6	1	1	62	21	1244

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	78	22	1238

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	13	32	20	26	9	0	0	45	35	1041

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	6	94	1235
2020	Non-supervisor	7	93	2033

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	8	92	1236
2020	Non-supervisor	9	91	2036
2019	Supervisor	11	89	1247
2019	Non-supervisor	11	89	3115
2017	Supervisor	12	88	1162
2017	Non-supervisor	13	87	2913
2014	Supervisor	9	91	1051
2014	Non-supervisor	13	87	2287

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	39	61	93
2020	Non-supervisor	38	62	178

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	74	26	93
2020	Non-supervisor	73	27	178
2019	Supervisor	76	24	141
2019	Non-supervisor	76	24	355
2017	Supervisor	74	26	123
2017	Non-supervisor	72	28	387
2014	Supervisor	70	30	92
2014	Non-supervisor	79	21	294

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	30	11	4	9	0	0	75	14	68
2020	Non-supervisor	50	33	7	7	1	1	0	85	8	134
2019	Supervisor	57	26	6	8	3	0	1	84	11	107
2019	Non-supervisor	41	41	7	5	2	1	2	85	8	269
2017	Supervisor	53	33	10	3	0	0	1	87	3	93
2017	Non-supervisor	43	38	5	7	4	1	2	83	12	279
2014	Supervisor	51	37	8	1	3	0	0	88	4	65
2014	Non-supervisor	50	38	4	6	1	1	0	88	7	233

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	47	35	9	4	2	2	2	85	6	1238
2020	Non-supervisor	45	32	10	5	2	3	3	82	8	2040

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	44	38	18	0	46	54	1239
2020	Non-supervisor	39	42	18	1	52	48	2051

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	26	74	534
2020	Non-supervisor	34	66	785

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	8	18	16	25	31	0	2	27	57	537
2020	Non-supervisor	8	18	17	24	29	1	2	27	55	785

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	3	12	17	22	42	1	3	16	66	537
2020	Non-supervisor	6	14	16	25	37	2	1	20	64	786

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	20	14	8	6	1	6	69	16	1233
2020	Non-supervisor	42	21	13	7	7	2	9	70	16	2042
2019	Supervisor	37	20	16	9	11	1	5	61	22	1227
2019	Non-supervisor	39	19	15	8	9	2	8	64	19	3088
2018	Supervisor	36	21	15	11	10	1	6	61	23	1216
2018	Non-supervisor	37	18	17	8	10	2	8	61	20	3035

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Parks Canada by Question 83. Are you a supervisor?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture