2020 Public Service Employee Survey Results for Parks Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - PC

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	26	51	2	20	1	77	21	152
2020	PC-02	29	42	2	24	2	72	26	85
2020	PC-03	17	65	2	15	0	83	15	46

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	77	16	3	5	0	0	0	93	5	152
2020	PC-02	77	15	2	5	0	0	0	93	5	84
2020	PC-03	77	17	2	4	0	0	0	94	4	47
2017	PC	83	10	2	2	1	2	1	96	3	107
2017	PC-02	81	11	0	4	2	2	0	93	7	46
2017	PC-03	81	14	3	0	0	0	3	97	0	36
2014	PC	71	21	3	3	1	0	0	92	4	87
2014	PC-02	73	21	0	5	0	0	0	95	5	38
2014	PC-03	68	21	6	2	2	0	0	89	4	46

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	30	43	11	15	2	72	17	152
2020	PC-02	28	39	13	18	2	67	20	85
2020	PC-03	33	48	4	13	2	80	15	46
2019	PC	33	41	3	17	7	74	23	120
2019	PC-01	20	60	10	10	0	80	10	10
2019	PC-02	35	33	2	20	10	68	30	60
2019	PC-03	33	46	3	13	5	79	18	39
2017	PC	34	39	1	18	8	73	27	107
2017	PC-02	36	38	0	21	4	74	26	46
2017	PC-03	34	36	3	14	14	70	27	36
2014	PC	26	35	10	18	11	61	29	87
2014	PC-02	26	45	10	13	5	71	18	38
2014	PC-03	28	28	4	23	17	55	40	46

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	29	50	7	12	1	1	80	13	153
2020	PC-02	28	51	6	13	1	1	80	14	85
2020	PC-03	36	51	9	2	2	0	87	4	47
2019	PC	24	52	7	11	7	0	76	17	121
2019	PC-01	10	20	0	50	20	0	30	70	10
2019	PC-02	20	63	2	10	5	0	83	15	60
2019	PC-03	33	43	15	5	5	0	75	10	40
2018	PC	16	55	12	10	6	0	71	16	97
2018	PC-02	10	56	21	8	4	0	67	13	48
2018	PC-03	28	54	5	10	3	0	82	13	39
2017	PC	24	39	11	16	9	0	63	25	107
2017	PC-02	21	43	8	13	15	0	64	28	46
2017	PC-03	22	42	16	14	6	0	64	20	36
2014	PC	12	39	18	24	7	0	52	30	87
2014	PC-02	10	50	19	13	8	0	60	21	38
2014	PC-03	15	34	19	25	6	0	49	32	46

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	48	39	7	5	0	0	88	5	153
2020	PC-02	48	39	8	5	0	0	87	5	85
2020	PC-03	49	36	9	6	0	0	85	6	47
2019	PC	46	42	4	7	2	0	88	8	120
2019	PC-01	30	20	20	30	0	0	50	30	10
2019	PC-02	46	46	5	2	2	0	92	3	59
2019	PC-03	50	40	0	8	3	0	90	10	40
2017	PC	48	32	5	12	2	0	80	15	107
2017	PC-02	41	40	4	13	2	0	81	15	46
2017	PC-03	63	26	8	3	0	0	89	3	36
2014	PC	40	45	6	7	1	1	86	8	87
2014	PC-02	37	48	8	8	0	0	84	8	38
2014	PC-03	47	38	4	6	2	2	87	9	46

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	46	34	11	6	3	0	80	9	152
2020	PC-02	45	27	15	10	2	0	73	12	84
2020	PC-03	49	40	6	2	2	0	89	4	47
2019	PC	37	35	11	13	5	0	72	18	120
2019	PC-01	40	40	0	20	0	0	80	20	10
2019	PC-02	34	34	8	17	7	0	68	24	59
2019	PC-03	43	38	13	5	3	0	80	8	40
2018	PC	41	39	7	10	2	0	80	12	97
2018	PC-02	46	38	6	10	0	0	83	10	48
2018	PC-03	38	41	5	10	5	0	79	15	39
2017	PC	34	40	9	12	5	0	74	17	107
2017	PC-02	32	51	2	9	6	0	83	15	46
2017	PC-03	27	42	14	8	9	0	69	17	36
2014	PC	29	47	10	9	3	1	77	12	87
2014	PC-02	32	47	8	10	3	0	79	13	38
2014	PC-03	30	45	11	8	4	2	76	13	46

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	40	42	11	7	1	82	7	153
2020	PC-02	45	36	9	9	0	81	9	85
2020	PC-03	38	45	13	4	0	83	4	47
2019	PC	44	42	7	3	3	86	7	121
2019	PC-01	20	40	20	20	0	60	20	10
2019	PC-02	47	42	8	0	3	88	3	60
2019	PC-03	43	48	3	5	3	90	8	40
2018	PC	36	50	5	6	2	86	8	96
2018	PC-02	48	44	4	4	0	92	4	48
2018	PC-03	29	61	5	5	0	89	5	38
2017	PC	42	43	6	5	4	85	9	106
2017	PC-02	43	49	2	2	4	92	6	46
2017	PC-03	31	52	8	9	0	83	9	36
2014	PC	29	50	7	11	2	80	14	87
2014	PC-02	37	47	5	11	0	84	11	38
2014	PC-03	25	53	6	13	2	79	15	46

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	29	42	10	16	3	0	71	20	153
2020	PC-02	26	36	9	22	6	0	62	28	85
2020	PC-03	36	51	4	9	0	0	87	9	47
2019	PC	21	44	14	15	7	0	64	21	121
2019	PC-01	20	30	20	20	10	0	50	30	10
2019	PC-02	23	43	13	13	7	0	67	20	60
2019	PC-03	23	45	15	13	5	0	68	18	40
2018	PC	21	42	11	22	4	0	63	26	97
2018	PC-02	19	48	13	19	2	0	67	21	48
2018	PC-03	21	41	8	28	3	0	62	31	39
2017	PC	22	36	19	8	12	2	59	21	106
2017	PC-02	26	45	13	6	11	0	70	17	46
2017	PC-03	17	38	28	8	8	0	55	16	36
2014	PC	16	47	13	19	5	0	63	24	87
2014	PC-02	21	47	10	16	6	0	68	21	38
2014	PC-03	13	47	15	21	4	0	60	25	46

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	28	49	12	10	1	77	11	152
2020	PC-02	24	47	13	14	2	71	16	85
2020	PC-03	39	50	9	2	0	89	2	46
2019	PC	27	46	12	8	7	74	15	121
2019	PC-01	20	40	0	30	10	60	40	10
2019	PC-02	32	45	8	7	8	77	15	60
2019	PC-03	30	43	18	8	3	73	10	40
2018	PC	25	49	15	5	5	74	10	97
2018	PC-02	29	48	13	4	6	77	10	48
2018	PC-03	23	59	13	5	0	82	5	39
2017	PC	26	46	10	12	6	72	18	106
2017	PC-02	30	45	8	11	6	75	17	46
2017	PC-03	16	44	19	17	3	61	20	36

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	50	41	6	3	1	0	91	3	152
2020	PC-02	45	43	6	5	1	0	88	6	84
2020	PC-03	60	34	6	0	0	0	94	0	47
2019	PC	44	44	5	6	2	0	88	7	121
2019	PC-01	40	30	0	30	0	0	70	30	10
2019	PC-02	48	42	3	3	3	0	90	7	60
2019	PC-03	45	45	8	3	0	0	90	3	40
2018	PC	54	35	5	1	4	0	89	5	94
2018	PC-02	55	36	4	0	4	0	91	4	47
2018	PC-03	62	32	5	0	0	0	95	0	37
2017	PC	46	37	7	7	2	0	83	10	106
2017	PC-02	49	34	9	6	2	0	83	9	46
2017	PC-03	37	52	5	5	0	0	89	5	36
2014	PC	32	50	9	7	1	1	83	8	87
2014	PC-02	39	53	0	5	0	3	95	5	38
2014	PC-03	30	51	11	8	0	0	81	8	46

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	35	44	10	6	4	80	10	153
2020	PC-02	34	36	14	8	7	71	15	85
2020	PC-03	38	49	9	4	0	87	4	47
2019	PC	33	40	16	7	4	73	12	121
2019	PC-01	20	30	30	20	0	50	20	10
2019	PC-02	38	37	13	7	5	75	12	60
2019	PC-03	33	45	15	5	3	78	8	40
2018	PC	31	37	12	15	5	68	20	94
2018	PC-02	35	37	13	11	4	72	15	46
2018	PC-03	32	39	8	21	0	71	21	38
2017	PC	23	43	13	10	11	66	21	106
2017	PC-02	34	40	8	9	9	75	17	46
2017	PC-03	17	44	19	9	11	61	20	36

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	52	33	12	3	0	0	85	3	152
2020	PC-02	49	36	11	5	0	0	85	5	84
2020	PC-03	62	30	9	0	0	0	91	0	47
2019	PC	52	37	7	3	1	0	89	4	121
2019	PC-01	20	50	10	20	0	0	70	20	10
2019	PC-02	52	40	5	2	2	0	92	3	60
2019	PC-03	58	35	8	0	0	0	93	0	40
2018	PC	55	36	4	2	2	0	91	4	94
2018	PC-02	55	38	0	2	4	0	94	6	47
2018	PC-03	59	35	5	0	0	0	95	0	37
2017	PC	57	33	7	3	1	0	89	3	107
2017	PC-02	64	28	2	6	0	0	91	6	46
2017	PC-03	56	38	5	0	0	0	95	0	36
2014	PC	55	31	9	3	0	1	87	3	87
2014	PC-02	60	31	6	3	0	0	92	3	38
2014	PC-03	53	34	8	2	0	2	89	2	46

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	35	49	10	6	0	0	84	6	151
2020	PC-02	31	53	8	7	0	0	84	7	83
2020	PC-03	43	43	11	4	0	0	85	4	47
2019	PC	32	50	7	7	2	1	83	9	121
2019	PC-01	20	50	0	20	10	0	70	30	10
2019	PC-02	32	58	5	5	0	0	90	5	60
2019	PC-03	40	45	8	3	5	0	85	8	40
2018	PC	27	55	9	4	5	0	82	10	94
2018	PC-02	37	48	7	7	2	0	85	9	46
2018	PC-03	18	66	13	3	0	0	84	3	38
2017	PC	27	46	7	13	8	0	72	21	107
2017	PC-02	30	55	0	11	4	0	85	15	46
2017	PC-03	25	47	8	17	3	0	72	19	36
2014	PC	17	51	8	23	1	0	68	24	86
2014	PC-02	16	60	10	13	0	0	76	13	38
2014	PC-03	20	42	7	29	2	0	62	31	45

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	37	45	10	7	1	82	8	152
2020	PC-02	36	44	11	8	1	80	10	84
2020	PC-03	36	53	9	2	0	89	2	47
2019	PC	34	45	7	8	6	79	14	121
2019	PC-01	30	40	10	10	10	70	20	10
2019	PC-02	37	48	7	5	3	85	8	60
2019	PC-03	35	45	8	8	5	80	13	40
2018	PC	34	39	14	7	6	73	14	95
2018	PC-02	36	38	17	6	2	74	9	47
2018	PC-03	29	45	13	8	5	74	13	38
2017	PC	35	37	8	10	10	72	20	107
2017	PC-02	36	34	15	9	6	70	15	46
2017	PC-03	31	39	3	22	5	70	28	36
2014	PC	20	52	14	10	3	73	14	86
2014	PC-02	24	58	10	6	3	81	8	38
2014	PC-03	19	45	17	15	4	64	19	46

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	27	48	14	9	1	0	75	10	153
2020	PC-02	22	46	16	13	2	0	68	15	85
2020	PC-03	38	53	6	2	0	0	91	2	47
2019	PC	25	44	14	11	6	0	69	17	120
2019	PC-01	20	20	10	30	20	0	40	50	10
2019	PC-02	29	46	10	10	5	0	75	15	59
2019	PC-03	28	43	18	10	3	0	70	13	40
2018	PC	28	43	6	19	3	1	71	23	94
2018	PC-02	36	43	4	13	2	2	80	15	47
2018	PC-03	19	43	11	27	0	0	62	27	37
2017	PC	28	40	16	8	8	0	68	16	107
2017	PC-02	32	36	13	13	6	0	68	19	46
2017	PC-03	28	30	22	11	9	0	58	20	36
2014	PC	20	45	13	16	6	0	65	21	87
2014	PC-02	21	50	8	16	5	0	71	21	38
2014	PC-03	21	45	19	11	4	0	66	15	46

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	50	37	8	4	1	88	5	153
2020	PC-02	51	34	8	7	0	85	7	85
2020	PC-03	53	40	6	0	0	94	0	47
2019	PC	49	37	11	2	1	86	3	121
2019	PC-01	20	30	30	20	0	50	20	10
2019	PC-02	48	42	8	2	0	90	2	60
2019	PC-03	60	33	5	0	3	93	3	40
2018	PC	41	45	7	5	1	86	6	95
2018	PC-02	49	45	0	4	2	94	6	47
2018	PC-03	37	45	13	5	0	82	5	38
2017	PC	46	44	4	3	2	91	6	107
2017	PC-02	51	40	2	6	0	91	6	46
2017	PC-03	36	55	6	3	0	91	3	36
2014	PC	42	42	10	6	0	84	6	86
2014	PC-02	48	38	8	6	0	86	6	37
2014	PC-03	36	49	11	4	0	85	4	46

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	23	34	22	13	7	0	1	58	20	151
2020	PC-02	29	27	20	14	8	0	1	57	23	84
2020	PC-03	11	50	26	11	2	0	0	61	13	46
2019	PC	13	36	27	12	12	0	0	49	24	121
2019	PC-01	30	40	10	0	20	0	0	70	20	10
2019	PC-02	10	30	28	18	13	0	0	40	32	60
2019	PC-03	13	48	28	8	5	0	0	60	13	40
2018	PC	12	37	26	9	14	1	0	50	24	97
2018	PC-02	8	33	29	8	19	2	0	43	28	48
2018	PC-03	13	41	26	13	8	0	0	54	21	39
2017	PC	22	30	28	13	6	0	1	52	20	106
2017	PC-02	10	32	30	19	9	0	0	42	28	46
2017	PC-03	20	29	25	14	9	0	3	50	24	35
2014	PC	14	28	28	17	13	0	0	42	30	87
2014	PC-02	8	29	34	19	10	0	0	37	29	38
2014	PC-03	15	30	23	15	17	0	0	45	32	46

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	8	16	48	23	4	0	0	27	25	153
2020	PC-02	12	24	41	19	5	0	0	24	35	85
2020	PC-03	4	9	62	23	2	0	0	26	13	47
2019	PC	9	21	42	24	3	1	0	28	30	121
2019	PC-01	20	30	20	30	0	0	0	30	50	10
2019	PC-02	8	20	45	22	5	0	0	27	28	60
2019	PC-03	8	18	45	25	3	3	0	28	26	40
2018	PC	10	16	60	11	2	0	0	13	27	97
2018	PC-02	15	17	58	8	2	0	0	10	31	48
2018	PC-03	3	18	64	13	3	0	0	15	21	39
2017	PC	10	21	41	17	8	0	2	26	32	107
2017	PC-02	11	24	47	13	4	0	2	17	35	46
2017	PC-03	14	16	48	17	5	0	0	22	30	36
2014	PC	13	37	42	8	0	0	0	8	51	87
2014	PC-02	8	39	48	5	0	0	0	5	47	38
2014	PC-03	15	34	40	11	0	0	0	11	49	46

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	7	20	29	30	13	1	0	43	28	152
2020	PC-02	12	21	28	24	15	0	0	39	33	85
2020	PC-03	0	17	32	36	13	2	0	50	17	47
2019	PC	12	21	37	22	7	0	1	30	33	121
2019	PC-01	30	20	20	20	0	0	10	22	56	10
2019	PC-02	10	22	43	17	8	0	0	25	32	60
2019	PC-03	8	18	35	33	8	0	0	40	25	40
2018	PC	12	23	42	18	4	1	0	22	35	97
2018	PC-02	10	21	48	19	0	2	0	19	32	48
2018	PC-03	10	23	36	21	10	0	0	31	33	39
2017	PC	15	23	28	22	7	2	3	30	40	107
2017	PC-02	13	26	36	15	6	4	0	22	40	46
2017	PC-03	11	22	28	34	5	0	0	39	33	36
2014	PC	16	42	28	8	6	1	0	14	58	87
2014	PC-02	10	42	37	3	5	3	0	8	54	38
2014	PC-03	19	42	19	13	6	0	0	19	62	46

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	14	33	33	15	5	1	0	20	47	153
2020	PC-02	14	32	32	18	5	0	0	22	46	85
2020	PC-03	13	30	38	13	6	0	0	19	43	47
2019	PC	12	28	42	14	3	1	0	18	40	121
2019	PC-01	20	40	10	30	0	0	0	30	60	10
2019	PC-02	10	20	55	12	3	0	0	15	30	60
2019	PC-03	13	38	33	10	5	3	0	15	51	40
2018	PC	18	23	41	12	3	2	1	16	41	97
2018	PC-02	10	21	52	8	4	4	0	13	33	48
2018	PC-03	21	23	33	21	3	0	0	23	44	39
2017	PC	14	28	30	17	6	0	4	25	44	107
2017	PC-02	15	28	36	21	0	0	0	21	43	46
2017	PC-03	11	36	29	17	8	0	0	25	47	36
2014	PC	26	29	33	11	1	0	0	12	55	87
2014	PC-02	10	31	45	11	3	0	0	13	42	38
2014	PC-03	36	25	26	13	0	0	0	13	62	46

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	3	16	42	31	7	0	0	38	20	153
2020	PC-02	4	18	41	31	7	0	0	38	21	85
2020	PC-03	4	17	43	32	4	0	0	36	21	47
2019	PC	2	21	43	29	5	1	0	34	23	119
2019	PC-01	0	10	50	40	0	0	0	40	10	10
2019	PC-02	0	22	45	26	7	0	0	33	22	58
2019	PC-03	3	18	45	30	3	3	0	33	21	40
2018	PC	6	25	41	25	3	0	0	28	31	96
2018	PC-02	6	21	45	23	4	0	0	28	28	47
2018	PC-03	3	33	33	31	0	0	0	31	36	39
2017	PC	5	17	36	31	7	0	4	39	23	107
2017	PC-02	6	15	45	28	6	0	0	34	21	46
2017	PC-03	5	20	42	28	5	0	0	33	25	36
2014	PC	7	25	40	21	5	0	2	26	33	85
2014	PC-02	3	22	46	27	3	0	0	30	24	37
2014	PC-03	9	28	39	17	2	0	5	20	39	45

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	13	22	33	23	8	1	1	32	35	153
2020	PC-02	19	22	26	21	9	1	1	31	42	85
2020	PC-03	9	21	38	23	9	0	0	32	30	47
2019	PC	17	25	37	13	5	2	2	19	43	120
2019	PC-01	30	10	40	10	0	0	10	11	44	10
2019	PC-02	17	25	39	10	8	0	0	19	42	59
2019	PC-03	13	28	33	18	3	5	3	22	43	40
2018	PC	21	31	25	18	5	1	0	23	52	97
2018	PC-02	23	31	25	13	6	2	0	19	55	48
2018	PC-03	15	33	23	26	3	0	0	28	49	39
2017	PC	22	24	33	12	5	0	4	19	47	107
2017	PC-02	30	28	30	8	0	0	4	9	60	46
2017	PC-03	15	36	27	19	3	0	0	22	51	36
2014	PC	32	36	20	5	1	0	6	6	72	87
2014	PC-02	21	39	21	8	3	0	8	12	66	38
2014	PC-03	40	36	17	2	0	0	4	2	80	46

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	11	19	39	19	11	1	0	30	30	152
2020	PC-02	15	20	36	15	13	0	0	29	36	84
2020	PC-03	2	17	47	23	11	0	0	34	19	47
2019	PC	16	24	30	21	6	2	2	28	41	118
2019	PC-01	30	40	0	20	0	0	10	22	78	10
2019	PC-02	15	22	32	20	10	0	0	31	37	59
2019	PC-03	10	28	31	23	0	5	3	25	42	39
2018	PC	21	26	34	16	2	1	0	19	47	97
2018	PC-02	25	19	40	15	0	2	0	15	45	48
2018	PC-03	10	33	31	21	5	0	0	26	44	39
2017	PC	19	25	34	10	8	1	2	19	45	107
2017	PC-02	19	28	46	4	0	0	2	4	48	46
2017	PC-03	19	25	33	11	12	0	0	23	44	36
2014	PC	16	31	27	15	4	0	7	21	50	87
2014	PC-02	21	31	26	11	5	0	5	17	55	38
2014	PC-03	11	34	25	19	4	0	7	25	48	46

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	18	31	33	12	5	1	0	17	49	153
2020	PC-02	22	27	31	14	5	1	0	19	50	85
2020	PC-03	13	28	49	6	4	0	0	11	40	47
2019	PC	16	28	36	14	7	0	0	21	43	120
2019	PC-01	20	50	10	20	0	0	0	20	70	10
2019	PC-02	15	25	39	10	10	0	0	20	41	59
2019	PC-03	15	28	35	18	5	0	0	23	43	40
2018	PC	17	25	41	13	3	1	1	16	43	96
2018	PC-02	13	32	36	15	2	2	0	17	46	47
2018	PC-03	21	15	46	13	5	0	0	18	36	39
2017	PC	13	28	29	18	4	3	5	24	45	107
2017	PC-02	19	28	34	11	0	6	2	12	51	46
2017	PC-03	11	31	22	30	3	0	3	34	43	36
2014	PC	19	28	36	10	0	3	3	11	50	87
2014	PC-02	16	31	34	11	0	8	0	12	51	38
2014	PC-03	19	28	36	11	0	0	7	11	50	46

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	5	11	36	37	11	1	48	16	153
2020	PC-02	4	15	31	36	13	1	50	19	85
2020	PC-03	6	4	49	34	6	0	40	11	47
2019	PC	7	18	35	32	7	1	40	25	121
2019	PC-01	0	10	50	30	10	0	40	10	10
2019	PC-02	8	10	40	32	10	0	42	18	60
2019	PC-03	3	28	30	33	5	3	38	31	40

Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	20	38	16	12	3	7	3	65	17	152
2020	PC-02	16	38	14	16	6	6	4	60	25	85
2020	PC-03	30	39	15	7	0	4	4	76	7	46
2019	PC	12	40	19	16	5	8	0	57	23	121
2019	PC-01	10	30	20	20	10	10	0	44	33	10
2019	PC-02	15	42	18	13	7	5	0	60	21	60
2019	PC-03	13	40	23	13	0	13	0	60	14	40
2018	PC	10	42	19	14	6	6	2	57	22	97
2018	PC-02	13	48	17	15	4	4	0	63	20	48
2018	PC-03	10	38	21	13	3	10	5	58	18	39
2017	PC	17	35	13	15	8	6	7	59	26	106
2017	PC-02	15	44	15	13	7	4	2	63	21	45
2017	PC-03	14	42	16	8	6	5	8	64	17	36
2014	PC	26	38	14	12	6	2	2	67	19	87
2014	PC-02	24	37	16	13	8	0	3	62	22	38
2014	PC-03	30	42	6	11	4	4	2	77	16	46

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	46	35	6	10	3	0	0	81	13	153
2020	PC-02	36	38	5	16	5	0	0	74	21	85
2020	PC-03	60	36	0	4	0	0	0	96	4	47
2019	PC	29	49	4	13	4	1	0	78	18	121
2019	PC-01	10	60	0	20	10	0	0	70	30	10
2019	PC-02	27	52	3	17	2	0	0	78	18	60
2019	PC-03	40	48	3	8	3	0	0	88	10	40
2018	PC	37	42	7	6	7	0	0	79	13	97
2018	PC-02	40	44	6	4	6	0	0	83	10	48
2018	PC-03	36	46	3	8	8	0	0	82	15	39
2017	PC	37	34	7	12	8	0	1	72	20	106
2017	PC-02	28	46	9	13	4	0	0	74	17	45
2017	PC-03	44	31	8	15	3	0	0	75	17	36
2014	PC	41	36	10	8	1	4	0	80	9	87
2014	PC-02	40	37	10	8	0	5	0	81	8	38
2014	PC-03	45	34	8	6	2	4	0	82	9	46

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	51	36	7	5	1	87	7	152
2020	PC-02	44	38	7	9	2	81	12	85
2020	PC-03	66	32	2	0	0	98	0	47
2019	PC	40	41	5	12	2	82	13	121
2019	PC-01	40	40	0	20	0	80	20	10
2019	PC-02	42	42	3	12	2	83	13	60
2019	PC-03	43	43	8	8	0	85	8	40
2018	PC	44	40	5	9	1	85	10	97
2018	PC-02	40	48	4	8	0	88	8	48
2018	PC-03	51	38	3	5	3	90	8	39
2017	PC	41	47	2	6	4	88	10	107
2017	PC-02	34	55	2	4	4	90	9	46
2017	PC-03	50	44	0	3	4	94	6	36
2014	PC	47	40	7	6	0	87	6	87
2014	PC-02	42	47	8	3	0	90	3	38
2014	PC-03	53	36	2	9	0	89	9	46

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	48	40	5	5	0	1	89	5	152
2020	PC-02	44	39	7	8	0	1	84	8	84
2020	PC-03	60	40	0	0	0	0	100	0	47
2019	PC	43	47	4	2	3	1	91	5	121
2019	PC-01	30	60	10	0	0	0	90	0	10
2019	PC-02	45	45	5	2	3	0	90	5	60
2019	PC-03	50	45	0	3	0	3	97	3	40
2018	PC	47	40	5	6	1	0	88	7	97
2018	PC-02	52	38	4	4	2	0	90	6	48
2018	PC-03	46	46	3	5	0	0	92	5	39

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	52	27	7	7	1	5	1	84	8	153
2020	PC-02	45	32	9	8	1	4	1	80	10	85
2020	PC-03	64	26	4	2	0	4	0	93	2	47

Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	65	24	7	3	0	1	91	3	153
2020	PC-02	60	26	8	5	0	1	87	5	85
2020	PC-03	72	26	2	0	0	0	98	0	47
2019	PC	57	34	4	4	1	0	91	5	120
2019	PC-01	40	60	0	0	0	0	100	0	10
2019	PC-02	60	32	3	3	2	0	92	5	60
2019	PC-03	59	31	3	8	0	0	90	8	39

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	37	40	8	10	4	1	1	77	15	153
2020	PC-02	33	35	8	15	7	0	1	69	23	85
2020	PC-03	43	49	6	2	0	0	0	91	2	47
2019	PC	36	33	10	14	5	1	1	71	19	121
2019	PC-01	40	40	10	0	10	0	0	80	10	10
2019	PC-02	42	32	10	13	3	0	0	73	17	60
2019	PC-03	33	33	10	15	5	3	3	68	21	40
2018	PC	34	38	12	13	1	1	0	73	15	97
2018	PC-02	35	42	8	13	0	2	0	79	13	48
2018	PC-03	31	38	18	13	0	0	0	69	13	39
2017	PC	31	39	7	15	8	0	0	70	22	107
2017	PC-02	30	47	6	8	9	0	0	77	17	46
2017	PC-03	34	33	11	11	11	0	0	67	22	36
2014	PC	27	44	9	18	2	0	0	71	20	87
2014	PC-02	21	50	10	16	3	0	0	71	19	38
2014	PC-03	32	36	8	21	2	0	0	68	23	46

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	48	30	11	6	3	2	79	9	152
2020	PC-02	44	27	14	8	5	1	72	13	84
2020	PC-03	55	32	9	2	0	2	89	2	47

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	46	37	7	8	3	0	0	83	10	153
2020	PC-02	41	35	6	13	5	0	0	76	18	85
2020	PC-03	62	34	4	0	0	0	0	96	0	47
2019	PC	37	36	11	13	2	1	0	74	15	121
2019	PC-01	40	30	10	20	0	0	0	70	20	10
2019	PC-02	42	38	8	10	2	0	0	80	12	60
2019	PC-03	33	38	15	13	0	3	0	72	13	40
2018	PC	39	38	12	7	3	0	0	77	10	97
2018	PC-02	40	44	8	6	2	0	0	83	8	48
2018	PC-03	38	33	18	10	0	0	0	72	10	39
2017	PC	35	38	7	13	5	0	1	74	18	107
2017	PC-02	34	43	4	9	9	0	2	78	17	46
2017	PC-03	31	44	3	19	3	0	0	75	22	36
2014	PC	35	42	9	10	4	0	0	77	14	86
2014	PC-02	27	51	8	8	6	0	0	78	14	37
2014	PC-03	42	34	11	11	2	0	0	77	13	46

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	54	46	153
2020	PC-02	55	45	85
2020	PC-03	55	45	47

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	60	18	7	1	3	10	90	2	153
2020	PC-02	55	19	12	2	2	9	84	3	85
2020	PC-03	66	15	2	0	4	13	97	0	47

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	55	25	7	10	3	80	13	153
2020	PC-02	44	26	11	15	5	69	20	85
2020	PC-03	79	19	2	0	0	98	0	47
2019	PC	43	36	10	7	4	79	11	121
2019	PC-01	30	60	0	0	10	90	10	10
2019	PC-02	42	38	12	7	2	80	8	60
2019	PC-03	50	30	10	5	5	80	10	40
2018	PC	48	21	19	9	3	69	12	97
2018	PC-02	54	25	17	4	0	79	4	48
2018	PC-03	44	18	23	13	3	62	15	39
2017	PC	45	33	13	2	8	78	9	107
2017	PC-02	47	30	13	4	6	77	11	46
2017	PC-03	37	33	16	0	14	70	14	36
2014	PC	40	36	10	9	4	76	14	87
2014	PC-02	42	37	5	11	5	79	16	38
2014	PC-03	43	32	15	6	4	75	11	46

Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	39	30	10	8	3	11	77	12	152
2020	PC-02	32	29	12	11	5	12	69	18	84
2020	PC-03	55	32	2	0	0	11	98	0	47
2019	PC	25	32	17	11	5	11	64	18	120
2019	PC-01	30	10	30	20	10	0	40	30	10
2019	PC-02	22	37	17	10	3	12	66	15	60
2019	PC-03	30	35	15	8	0	13	74	9	40
2018	PC	20	38	18	11	9	4	60	22	97
2018	PC-02	13	38	21	13	8	8	55	23	48
2018	PC-03	28	44	13	13	3	0	72	15	39
2017	PC	22	37	15	17	4	5	62	22	107
2017	PC-02	17	40	11	23	2	6	61	27	46
2017	PC-03	17	50	14	8	5	5	71	15	36
2014	PC	11	43	16	18	4	8	59	24	87
2014	PC-02	8	42	18	26	0	5	53	28	38
2014	PC-03	15	42	15	13	4	11	64	19	46

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	30	39	17	9	3	2	71	12	153
2020	PC-02	22	36	21	13	5	2	60	18	85
2020	PC-03	45	43	9	4	0	0	87	4	47
2019	PC	16	38	22	14	8	3	55	23	120
2019	PC-01	0	30	20	30	20	0	30	50	10
2019	PC-02	12	45	20	13	8	2	58	22	60
2019	PC-03	25	33	28	10	0	5	61	11	40
2018	PC	21	36	14	16	11	1	57	28	97
2018	PC-02	17	38	15	21	8	2	55	30	48
2018	PC-03	28	36	18	13	5	0	64	18	39
2017	PC	18	39	9	23	10	1	58	33	107
2017	PC-02	13	36	11	30	9	2	50	39	46
2017	PC-03	16	51	11	14	8	0	67	22	36
2014	PC	9	34	18	27	11	1	43	39	87
2014	PC-02	5	37	16	34	8	0	42	42	38
2014	PC-03	13	30	21	23	11	2	44	35	46

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	22	32	16	22	5	3	56	28	153
2020	PC-02	22	29	15	24	8	1	52	32	85
2020	PC-03	23	38	15	19	0	4	64	20	47
2019	PC	9	29	24	23	12	3	40	35	120
2019	PC-01	10	10	20	30	30	0	20	60	10
2019	PC-02	5	38	20	27	8	2	44	36	60
2019	PC-03	18	23	30	15	8	8	43	24	40
2018	PC	10	35	19	21	13	2	46	35	97
2018	PC-02	10	38	21	19	10	2	49	30	48
2018	PC-03	13	33	18	23	10	3	47	34	39
2017	PC	12	27	21	26	12	3	40	38	106
2017	PC-02	7	28	20	28	13	4	36	43	45
2017	PC-03	5	33	31	16	8	5	41	26	36
2014	PC	1	35	15	30	15	4	38	47	87
2014	PC-02	0	34	13	34	13	5	36	50	38
2014	PC-03	2	34	17	30	13	4	38	44	46

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	22	36	12	22	7	2	59	29	153
2020	PC-02	16	34	11	28	8	2	52	37	85
2020	PC-03	30	40	15	13	2	0	70	15	47
2019	PC	9	34	18	27	9	3	44	37	120
2019	PC-01	10	20	10	20	40	0	30	60	10
2019	PC-02	5	37	22	28	5	3	43	34	60
2019	PC-03	15	35	20	25	3	3	51	28	40
2018	PC	6	34	14	30	14	1	41	45	97
2018	PC-02	6	38	15	27	13	2	45	40	48
2018	PC-03	5	36	18	33	8	0	41	41	39
2017	PC	14	30	17	24	11	5	46	36	107
2017	PC-02	10	36	17	23	6	6	50	32	46
2017	PC-03	9	36	22	22	11	0	45	33	36
2014	PC	3	39	19	25	10	3	44	36	87
2014	PC-02	3	37	29	24	6	3	40	30	38
2014	PC-03	4	40	13	28	11	4	47	40	46

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	41	16	12	5	5	13	7	72	13	153
2020	PC-02	36	14	12	6	7	19	6	67	17	85
2020	PC-03	53	23	15	2	2	2	2	80	4	47
2019	PC	30	30	12	9	4	12	3	71	16	121
2019	PC-01	20	10	0	30	10	20	10	43	57	10
2019	PC-02	23	35	12	10	3	12	5	70	16	60
2019	PC-03	40	30	15	3	0	13	0	80	3	40

Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	35	43	14	7	1	0	78	8	153
2020	PC-02	31	41	14	13	1	0	72	14	85
2020	PC-03	38	49	13	0	0	0	87	0	47
2019	PC	25	52	16	6	2	0	77	7	121
2019	PC-01	20	40	30	10	0	0	60	10	10
2019	PC-02	27	47	20	7	0	0	73	7	60
2019	PC-03	28	65	5	3	0	0	93	3	40
2018	PC	28	45	14	10	2	0	73	12	97
2018	PC-02	23	44	17	13	4	0	67	17	48
2018	PC-03	38	49	5	8	0	0	87	8	39
2017	PC	33	41	12	11	2	0	74	13	107
2017	PC-02	23	51	11	13	2	0	74	15	46
2017	PC-03	31	44	14	11	0	0	75	11	36
2014	PC	22	52	15	7	3	1	75	10	87
2014	PC-02	26	53	13	8	0	0	79	8	38
2014	PC-03	21	55	13	4	4	2	78	9	46

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	14	37	26	17	4	3	0	52	22	152
2020	PC-02	12	34	26	19	6	4	0	48	26	85
2020	PC-03	17	41	24	15	0	2	0	60	16	46
2019	PC	5	40	19	23	10	2	1	47	34	121
2019	PC-01	10	0	10	60	10	10	0	11	78	10
2019	PC-02	5	42	20	22	8	2	2	48	31	60
2019	PC-03	5	48	23	15	10	0	0	53	25	40

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	36	43	7	9	3	4	0	82	12	152
2020	PC-02	32	42	7	14	2	2	0	76	17	85
2020	PC-03	47	36	6	2	0	9	0	91	2	47
2019	PC	19	52	14	12	2	1	0	72	14	121
2019	PC-01	20	30	10	40	0	0	0	50	40	10
2019	PC-02	23	53	10	10	3	0	0	77	13	60
2019	PC-03	15	58	18	5	3	3	0	74	8	40
2018	PC	24	55	8	6	6	1	0	79	13	97
2018	PC-02	21	65	6	2	4	2	0	87	6	48
2018	PC-03	31	49	8	13	0	0	0	79	13	39
2017	PC	26	45	11	10	3	3	2	75	13	107
2017	PC-02	26	53	11	6	0	2	2	82	7	46
2017	PC-03	19	44	11	14	9	0	3	65	23	36
2014	PC	30	45	9	10	3	2	0	77	14	87
2014	PC-02	29	50	8	10	3	0	0	79	13	38
2014	PC-03	34	40	11	8	4	2	0	76	13	46

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	39	44	12	4	0	1	84	4	153
2020	PC-02	33	46	14	7	0	0	79	7	85
2020	PC-03	51	45	2	0	0	2	98	0	47
2019	PC	24	47	16	10	2	2	72	12	119
2019	PC-02	25	51	15	5	3	0	76	8	59
2019	PC-03	23	55	13	8	0	3	79	8	40
2018	PC	25	43	16	13	2	0	68	15	97
2018	PC-02	25	42	19	13	2	0	67	15	48
2018	PC-03	28	49	13	10	0	0	77	10	39

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	21	28	19	13	6	11	2	56	22	152
2020	PC-02	19	29	14	18	7	12	1	55	29	84
2020	PC-03	23	23	30	4	4	11	4	55	10	47
2019	PC	9	32	17	21	9	11	0	46	34	121
2019	PC-01	10	10	10	50	10	10	0	22	67	10
2019	PC-02	12	42	15	17	7	8	0	58	25	60
2019	PC-03	8	28	25	18	10	13	0	40	31	40
2018	PC	13	32	21	20	8	6	0	48	30	96
2018	PC-02	15	35	21	19	6	4	0	52	26	48
2018	PC-03	8	37	18	18	8	11	0	50	29	38
2017	PC	7	30	20	16	14	11	2	43	35	107
2017	PC-02	2	38	19	23	8	9	0	44	35	46
2017	PC-03	5	34	28	5	14	11	3	45	22	36
2014	PC	8	33	22	22	10	3	1	42	34	87
2014	PC-02	5	34	21	24	11	3	3	42	36	38
2014	PC-03	11	30	25	21	8	4	0	42	31	46

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	22	46	14	11	5	1	0	69	17	150
2020	PC-02	21	46	11	15	6	0	0	68	21	84
2020	PC-03	33	42	13	4	4	2	0	77	9	45
2019	PC	14	40	17	17	10	2	0	55	27	121
2019	PC-01	10	20	10	10	40	10	0	33	56	10
2019	PC-02	13	47	13	17	10	0	0	60	27	60
2019	PC-03	18	40	23	13	5	3	0	59	18	40
2018	PC	15	43	16	14	9	1	0	59	24	97
2018	PC-02	13	50	19	10	6	2	0	64	17	48
2018	PC-03	18	44	18	10	10	0	0	62	21	39
2017	PC	15	32	16	21	10	6	1	50	33	107
2017	PC-02	9	45	15	21	9	2	0	54	30	46
2017	PC-03	19	33	16	19	9	0	3	54	29	36
2014	PC	12	30	18	27	10	1	1	44	38	87
2014	PC-02	8	34	18	29	5	3	3	44	36	38
2014	PC-03	17	25	19	23	15	0	0	42	38	46

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	27	32	14	15	8	1	2	61	24	153
2020	PC-02	31	29	12	14	12	1	1	61	27	85
2020	PC-03	26	34	15	17	2	2	4	64	20	47
2019	PC	16	39	12	17	15	2	0	55	32	121
2019	PC-01	10	0	20	20	40	10	0	11	67	10
2019	PC-02	17	52	8	13	10	0	0	68	23	60
2019	PC-03	18	35	13	18	15	3	0	54	33	40
2018	PC	16	34	15	21	12	1	0	51	33	97
2018	PC-02	15	31	21	21	10	2	0	47	32	48
2018	PC-03	21	44	10	15	10	0	0	64	26	39
2017	PC	15	39	15	16	11	2	2	56	29	107
2017	PC-02	15	43	17	17	9	0	0	58	26	46
2017	PC-03	11	47	8	11	17	3	3	61	30	36
2014	PC	11	36	21	16	11	3	1	49	28	87
2014	PC-02	10	52	13	16	6	3	0	65	22	38
2014	PC-03	13	25	25	17	15	2	2	40	33	46

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	39	25	23	8	3	2	65	12	153
2020	PC-02	41	27	19	9	2	1	69	12	85
2020	PC-03	30	26	34	6	4	0	55	11	47
2019	PC	29	32	22	12	4	1	62	16	121
2019	PC-01	40	40	20	0	0	0	80	0	10
2019	PC-02	23	33	27	12	3	2	58	15	60
2019	PC-03	35	25	20	15	5	0	60	20	40

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	48	34	9	7	1	2	83	7	152
2020	PC-02	52	29	7	11	0	1	82	11	84
2020	PC-03	49	40	9	0	2	0	89	2	47
2019	PC	41	31	16	8	3	1	73	12	121
2019	PC-01	30	20	20	30	0	0	50	30	10
2019	PC-02	43	27	22	3	3	2	71	7	60
2019	PC-03	40	40	10	8	3	0	80	10	40

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	85	8	2	1	0	2	2	97	1	153
2020	PC-02	82	8	2	2	0	2	2	95	2	85
2020	PC-03	89	6	2	0	0	2	0	98	0	47
2019	PC	75	16	2	1	2	3	2	96	3	120
2019	PC-01	60	20	0	0	0	10	10	100	0	10
2019	PC-02	80	17	2	2	0	0	0	97	2	59
2019	PC-03	73	15	3	0	0	8	3	97	0	40

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	87	4	3	1	0	5	96	1	153
2020	PC-02	87	2	4	2	0	5	94	2	85
2020	PC-03	87	6	2	0	0	4	98	0	47
2019	PC	79	6	5	2	1	7	92	3	121
2019	PC-01	80	0	10	0	0	10	89	0	10
2019	PC-02	82	7	5	2	0	5	93	2	60
2019	PC-03	75	8	3	3	3	10	92	6	40

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	28	49	14	8	1	0	77	8	153
2020	PC-02	29	48	11	11	1	0	78	12	85
2020	PC-03	26	51	21	2	0	0	77	2	47
2019	PC	17	47	18	16	2	0	64	18	121
2019	PC-01	10	10	20	60	0	0	20	60	10
2019	PC-02	18	47	20	12	3	0	65	15	60
2019	PC-03	15	58	18	10	0	0	73	10	40
2018	PC	14	52	15	12	6	0	66	19	97
2018	PC-02	10	56	19	8	6	0	67	15	48
2018	PC-03	21	51	10	18	0	0	72	18	39
2017	PC	15	47	17	14	4	3	64	18	107
2017	PC-02	11	58	13	15	2	2	70	17	46
2017	PC-03	11	53	27	5	3	0	64	8	36

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	33	46	9	9	3	0	79	11	150
2020	PC-02	28	49	7	12	4	0	78	15	85
2020	PC-03	36	51	9	4	0	0	87	4	45
2019	PC	20	50	16	12	2	1	71	13	120
2019	PC-01	20	40	20	20	0	0	60	20	10
2019	PC-02	20	50	22	8	0	0	70	8	60
2019	PC-03	21	56	8	10	3	3	79	13	39
2018	PC	24	58	8	5	1	3	85	6	96
2018	PC-02	28	47	11	9	2	4	78	11	47
2018	PC-03	23	69	5	0	0	3	95	0	39
2017	PC	31	52	9	5	2	1	83	8	107
2017	PC-02	24	55	13	9	0	0	79	9	46
2017	PC-03	36	56	3	6	0	0	92	6	36
2014	PC	24	59	10	4	2	1	83	7	87
2014	PC-02	31	48	16	3	3	0	79	5	38
2014	PC-03	19	66	6	6	0	2	87	7	46

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	32	41	17	8	1	1	74	9	153
2020	PC-02	28	40	24	7	1	0	68	8	85
2020	PC-03	38	43	9	9	0	2	83	9	47
2019	PC	24	48	13	13	0	2	73	13	121
2019	PC-01	20	30	10	40	0	0	50	40	10
2019	PC-02	20	52	18	8	0	2	73	8	60
2019	PC-03	30	50	5	15	0	0	80	15	40
2018	PC	36	38	14	6	3	3	76	10	96
2018	PC-02	38	38	6	9	6	2	78	15	47
2018	PC-03	41	41	13	0	0	5	86	0	39
2017	PC	31	44	11	5	5	4	79	10	107
2017	PC-02	34	45	15	2	4	0	79	6	46
2017	PC-03	22	62	5	8	0	3	86	8	36
2014	PC	26	54	8	7	0	6	84	7	87
2014	PC-02	29	45	13	5	0	8	80	6	38
2014	PC-03	23	62	4	9	0	2	87	9	46

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	27	44	18	7	1	3	73	9	153
2020	PC-02	25	44	21	7	2	1	69	10	85
2020	PC-03	34	49	13	4	0	0	83	4	47

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	43	37	5	8	1	4	1	85	10	153
2020	PC-02	35	39	7	12	2	4	1	78	15	85
2020	PC-03	51	40	2	0	0	4	2	98	0	47

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	57	35	5	3	1	0	92	4	153
2020	PC-02	52	34	7	5	2	0	86	7	85
2020	PC-03	64	34	2	0	0	0	98	0	47
2019	PC	40	46	9	3	2	0	86	5	121
2019	PC-01	20	40	30	10	0	0	60	10	10
2019	PC-02	45	43	7	2	3	0	88	5	60
2019	PC-03	38	55	5	3	0	0	93	3	40
2018	PC	44	40	11	3	2	0	84	5	95
2018	PC-02	51	32	13	0	4	0	83	4	47
2018	PC-03	38	49	10	3	0	0	87	3	39
2017	PC	37	45	6	5	5	1	83	10	107
2017	PC-02	36	51	4	4	4	0	87	9	46
2017	PC-03	33	49	3	8	4	3	85	12	36
2014	PC	29	44	16	8	3	0	73	11	87
2014	PC-02	32	39	16	13	0	0	71	13	38
2014	PC-03	30	47	15	4	4	0	77	8	46

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	45	36	12	5	2	0	81	7	152
2020	PC-02	40	33	16	7	4	0	73	11	85
2020	PC-03	57	37	4	2	0	0	93	2	46
2019	PC	31	44	17	4	4	0	74	8	121
2019	PC-01	0	40	40	10	10	0	40	20	10
2019	PC-02	37	42	15	2	5	0	78	7	60
2019	PC-03	30	50	18	0	3	0	80	3	40
2018	PC	39	35	15	6	5	0	74	12	95
2018	PC-02	51	28	13	2	6	0	79	9	47
2018	PC-03	34	47	11	5	3	0	82	8	38
2017	PC	40	36	16	5	3	0	75	8	107
2017	PC-02	45	36	13	4	2	0	81	6	46
2017	PC-03	47	31	11	11	0	0	78	11	36
2014	PC	33	31	15	18	2	1	65	20	87
2014	PC-02	24	34	21	21	0	0	58	21	38
2014	PC-03	38	32	11	15	4	0	70	19	46

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	43	38	13	5	2	81	7	152
2020	PC-02	38	33	18	8	2	71	11	84
2020	PC-03	51	43	6	0	0	94	0	47
2019	PC	26	45	14	12	4	70	16	121
2019	PC-01	0	40	30	30	0	40	30	10
2019	PC-02	28	45	15	7	5	73	12	60
2019	PC-03	28	53	10	8	3	80	10	40
2018	PC	33	42	9	9	6	75	16	95
2018	PC-02	43	34	9	9	6	77	15	47
2018	PC-03	29	50	11	8	3	79	11	38
2017	PC	31	37	17	9	5	69	14	107
2017	PC-02	40	34	11	11	4	74	15	46
2017	PC-03	28	47	11	12	3	75	15	36
2014	PC	22	34	18	22	3	56	26	87
2014	PC-02	16	29	27	26	3	45	29	38
2014	PC-03	30	36	13	17	4	66	21	46

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	48	29	14	7	1	1	1	78	8	153
2020	PC-02	44	24	18	12	2	0	1	68	14	85
2020	PC-03	62	34	2	0	0	2	0	98	0	47
2019	PC	41	30	12	11	5	2	0	72	16	121
2019	PC-01	10	50	20	20	0	0	0	60	20	10
2019	PC-02	45	25	10	12	7	2	0	71	19	60
2019	PC-03	50	28	13	5	3	3	0	79	8	40
2018	PC	39	28	18	5	7	3	0	69	13	96
2018	PC-02	53	17	17	4	4	4	0	73	9	47
2018	PC-03	31	41	15	5	5	3	0	74	11	39
2017	PC	41	33	9	11	4	1	2	75	16	107
2017	PC-02	49	26	11	11	2	2	0	76	13	46
2017	PC-03	42	45	8	3	3	0	0	86	5	36
2014	PC	27	40	12	12	5	3	0	70	17	87
2014	PC-02	24	45	16	13	0	3	0	70	13	38
2014	PC-03	32	38	6	13	9	2	0	72	22	46

Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	PC	15	53	32	153
2020	PC-02	19	47	34	85
2020	PC-03	9	68	23	47
2019	PC	18	46	36	121
2019	PC-01	50	0	50	10
2019	PC-02	13	48	38	60
2019	PC-03	23	53	25	40
2018	PC	18	41	41	97
2018	PC-02	8	42	50	48
2018	PC-03	26	49	26	39
2017	PC	16	42	42	106
2017	PC-02	9	40	51	46
2017	PC-03	17	54	29	35
2014	PC	21	41	38	87
2014	PC-02	26	34	39	38
2014	PC-03	19	45	36	46

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	PC	26	35	4	9	26	0	23
2020	PC-02	25	38	6	6	25	0	16
2019	PC	0	59	9	9	23	0	22
2018	PC	18	53	6	6	18	0	17
2018	PC-03	30	50	0	0	20	0	10
2017	PC	26	5	14	15	35	5	16
2014	PC	10	42	10	27	9999	10	18
2014	PC-02	0	40	20	20	9999	20	10

Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	7	93	152
2020	PC-02	11	89	84
2019	PC	11	89	119
2019	PC-02	10	90	59
2018	PC	10	90	97
2018	PC-02	13	88	48

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	45	55	11
2019	PC	54	46	13

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	0	100	11

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	PC	100	11
2019	PC	100	13
2018	PC	100	10

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	0	100	11

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PC	0	100	13
2018	PC	0	100	10

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	55	45	11
2019	PC	46	54	13
2018	PC	50	50	10

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	55	45	11
2019	PC	38	62	13

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PC	62	38	13

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PC	38	62	13

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	55	45	11
2019	PC	38	62	13

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	55	45	11
2019	PC	62	38	13

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	55	45	11

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	PC	100	11
2019	PC	100	13
2018	PC	100	10

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	0	100	11
2018	PC	0	100	10

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PC	54	46	13

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	45	55	11
2019	PC	38	62	13

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PC	0	100	13

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PC	0	100	10

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	0	100	11
2018	PC	0	100	10

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	0	100	11
2018	PC	0	100	10

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	0	100	11
2018	PC	0	100	10

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PC	0	100	10

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PC	0	100	10

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	0	100	11
2018	PC	0	100	10

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PC	50	50	10

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	0	100	11
2018	PC	0	100	10

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	8	21	22	7	3	33	7	48	16	152
2020	PC-02	7	19	23	10	4	33	5	42	21	84
2020	PC-03	6	30	21	4	2	30	6	57	10	47
2019	PC	5	18	22	7	9	31	7	37	27	121
2019	PC-01	10	10	40	10	20	10	0	22	33	10
2019	PC-02	8	22	20	3	10	27	10	47	21	60
2019	PC-03	0	13	28	10	3	45	3	24	24	40
2018	PC	11	21	23	8	5	25	6	46	20	95
2018	PC-02	13	23	21	4	6	23	9	53	16	47
2018	PC-03	11	18	21	11	3	32	5	46	21	38
2017	PC	10	19	25	11	7	25	3	40	25	107
2017	PC-02	2	28	28	6	6	25	4	43	18	46
2017	PC-03	11	20	19	14	6	27	3	44	29	36
2014	PC	10	25	20	7	4	27	7	52	17	87
2014	PC-02	13	26	16	16	3	21	5	53	25	38
2014	PC-03	8	26	21	0	4	32	8	57	7	46

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	29	41	16	8	2	5	73	10	152
2020	PC-02	26	39	18	10	2	5	69	13	84
2020	PC-03	38	43	9	6	0	4	84	7	47
2019	PC	22	42	14	9	7	5	68	17	121
2019	PC-01	10	30	30	20	10	0	40	30	10
2019	PC-02	30	40	15	7	7	2	71	14	60
2019	PC-03	18	50	13	13	0	8	73	14	40
2018	PC	22	42	21	8	3	3	66	12	95
2018	PC-02	21	53	17	6	2	0	74	9	47
2018	PC-03	29	34	18	8	3	8	69	11	38
2017	PC	23	36	21	10	5	5	62	16	107
2017	PC-02	24	43	19	9	2	4	69	11	46
2017	PC-03	25	42	14	14	4	3	68	18	36
2014	PC	25	38	16	7	3	11	71	11	87
2014	PC-02	37	26	18	8	3	8	69	11	38
2014	PC-03	17	47	15	4	2	15	75	7	46

Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	3	97	153
2020	PC-03	0	100	47
2019	PC	7	93	121
2019	PC-01	0	100	10
2018	PC	6	94	97

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	11	18	18	5	3	43	4	53	14	152
2020	PC-02	9	18	20	4	5	41	4	49	15	85
2020	PC-03	7	22	17	7	0	43	4	54	13	46
2019	PC	8	18	20	11	5	32	6	43	25	121
2019	PC-01	10	10	40	10	10	20	0	25	25	10
2019	PC-02	12	22	17	8	5	30	7	53	21	60
2019	PC-03	3	15	25	15	0	38	5	30	26	40
2018	PC	8	21	22	4	1	36	7	52	9	95
2018	PC-02	13	23	19	4	0	31	10	61	7	48
2018	PC-03	5	24	18	5	0	45	3	55	10	38
2017	PC	9	22	21	6	6	35	3	49	18	107
2017	PC-02	4	23	28	0	4	36	4	46	7	46
2017	PC-03	5	31	22	5	3	30	3	55	12	36
2014	PC	9	22	17	7	3	36	6	54	17	87
2014	PC-02	10	24	16	5	3	34	8	59	14	38
2014	PC-03	8	19	19	9	2	38	4	48	19	46

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	29	40	15	7	1	8	75	9	153
2020	PC-02	28	39	16	7	1	8	73	9	85
2020	PC-03	30	45	15	6	0	4	78	7	47
2019	PC	25	39	18	8	4	6	68	13	121
2019	PC-01	10	20	40	20	0	10	33	22	10
2019	PC-02	30	42	17	5	5	2	73	10	60
2019	PC-03	20	43	20	13	0	5	66	13	40
2018	PC	20	43	22	7	1	7	67	9	96
2018	PC-02	23	50	15	6	2	4	76	9	48
2018	PC-03	21	41	23	10	0	5	65	11	39
2017	PC	25	47	11	5	6	8	77	11	107
2017	PC-02	28	55	9	2	2	4	87	4	46
2017	PC-03	22	48	11	5	3	11	78	9	36
2014	PC	27	43	12	7	1	10	77	9	87
2014	PC-02	31	40	16	3	0	10	79	3	38
2014	PC-03	25	42	8	11	2	11	76	14	46

Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	37	39	17	6	1	76	7	153
2020	PC-02	29	51	14	6	0	80	6	85
2020	PC-03	55	21	17	6	0	77	6	47

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	27	34	23	8	8	61	16	153
2020	PC-02	27	35	21	7	9	62	16	85
2020	PC-03	32	23	30	4	11	55	15	47
2019	PC	12	26	29	10	22	39	32	121
2019	PC-01	10	10	40	10	30	20	40	10
2019	PC-02	10	28	23	13	25	38	38	60
2019	PC-03	18	25	40	5	13	43	18	40
2018	PC	12	25	31	14	18	37	32	97
2018	PC-02	13	25	33	19	10	38	29	48
2018	PC-03	8	28	28	13	23	36	36	39
2017	PC	14	19	18	23	26	33	49	107
2017	PC-02	11	17	30	17	26	28	43	46
2017	PC-03	14	25	11	22	29	38	51	36

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	10	24	31	18	18	34	35	153
2020	PC-02	9	22	28	15	25	32	40	85
2020	PC-03	6	26	43	15	11	32	26	47
2019	PC	5	28	32	18	18	33	36	120
2019	PC-01	20	20	10	20	30	40	50	10
2019	PC-02	2	28	35	17	18	30	35	60
2019	PC-03	5	31	36	18	10	36	28	39
2018	PC	5	18	28	31	19	23	49	97
2018	PC-02	4	13	27	40	17	17	56	48
2018	PC-03	3	26	31	23	18	28	41	39
2017	PC	17	13	33	22	15	30	37	107
2017	PC-02	6	9	36	30	19	15	49	46
2017	PC-03	8	22	39	19	12	30	31	36

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	22	37	22	13	6	0	59	19	152
2020	PC-02	21	38	23	8	10	0	60	18	84
2020	PC-03	15	40	26	19	0	0	55	19	47
2019	PC	16	42	19	18	5	0	58	23	118
2019	PC-01	30	20	30	20	0	0	50	20	10
2019	PC-02	14	45	22	14	5	0	59	19	58
2019	PC-03	13	49	15	18	5	0	62	23	39
2018	PC	12	34	30	14	8	1	47	23	97
2018	PC-02	10	38	29	15	6	2	49	21	48
2018	PC-03	8	36	33	18	5	0	44	23	39
2017	PC	25	27	25	15	7	2	53	22	107
2017	PC-02	19	34	25	15	6	0	53	21	46
2017	PC-03	14	28	30	22	6	0	42	28	36

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	16	26	22	22	14	0	42	36	152
2020	PC-02	18	21	21	18	22	0	39	40	85
2020	PC-03	11	35	24	28	2	0	46	30	46
2019	PC	8	31	23	20	18	0	39	38	120
2019	PC-01	20	40	10	0	30	0	60	30	10
2019	PC-02	8	25	25	24	17	0	34	41	59
2019	PC-03	5	38	28	20	10	0	43	30	40
2018	PC	6	19	32	21	22	0	25	43	96
2018	PC-02	6	13	38	17	27	0	19	44	48
2018	PC-03	3	26	32	26	13	0	29	39	38
2017	PC	17	11	31	23	18	1	28	41	107
2017	PC-02	9	15	28	26	23	0	23	49	46
2017	PC-03	6	14	36	27	15	3	20	43	36

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	37	40	10	9	3	0	1	78	12	150
2020	PC-02	34	46	8	7	4	0	1	80	11	83
2020	PC-03	37	43	7	11	2	0	0	80	13	46
2019	PC	31	28	30	2	8	0	1	59	11	121
2019	PC-01	50	10	20	0	10	0	10	67	11	10
2019	PC-02	27	27	33	3	10	0	0	53	13	60
2019	PC-03	28	40	25	3	5	0	0	68	8	40
2018	PC	22	38	24	11	4	0	1	60	16	96
2018	PC-02	23	40	23	13	0	0	0	64	13	47
2018	PC-03	15	36	28	10	10	0	0	51	21	39
2017	PC	31	32	25	8	4	1	0	63	12	107
2017	PC-02	21	36	28	9	4	2	0	58	13	46
2017	PC-03	22	33	22	16	6	0	0	55	23	36

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	14	39	24	16	7	52	24	153
2020	PC-02	13	46	19	15	7	59	22	85
2020	PC-03	9	36	30	17	9	45	26	47
2019	PC	9	39	26	12	13	48	26	121
2019	PC-01	40	20	10	20	10	60	30	10
2019	PC-02	8	37	23	13	18	45	32	60
2019	PC-03	3	50	33	8	8	53	15	40
2018	PC	10	33	27	21	8	44	29	96
2018	PC-02	11	34	28	19	9	45	28	47
2018	PC-03	5	33	26	26	10	38	36	39
2017	PC	22	26	34	13	5	48	18	106
2017	PC-02	19	34	32	11	4	53	15	46
2017	PC-03	6	20	48	23	4	25	26	35

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	36	19	19	12	10	4	58	23	151
2020	PC-02	42	20	15	12	7	4	64	20	84
2020	PC-03	23	23	23	11	17	2	48	28	47

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	22	38	29	11	1	0	60	11	152
2020	PC-02	21	38	25	14	1	0	60	15	84
2020	PC-03	21	36	36	6	0	0	57	6	47
2019	PC	20	47	23	7	3	0	67	10	121
2019	PC-01	20	30	30	10	10	0	50	20	10
2019	PC-02	15	58	23	2	2	0	73	3	60
2019	PC-03	28	40	15	15	3	0	68	18	40
2018	PC	9	44	33	6	7	0	54	13	97
2018	PC-02	10	40	35	13	2	0	50	15	48
2018	PC-03	8	51	36	0	5	0	59	5	39
2017	PC	17	40	24	13	5	1	58	18	107
2017	PC-02	17	47	19	11	4	2	65	15	46
2017	PC-03	11	34	38	14	3	0	45	16	36

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	22	38	26	11	3	0	60	14	152
2020	PC-02	20	35	25	14	6	0	55	20	84
2020	PC-03	23	36	32	9	0	0	60	9	47
2019	PC	13	40	28	13	6	0	53	19	121
2019	PC-01	30	10	20	30	10	0	40	40	10
2019	PC-02	8	47	30	12	3	0	55	15	60
2019	PC-03	15	43	23	13	8	0	58	20	40
2018	PC	5	41	33	14	6	0	46	21	97
2018	PC-02	4	42	29	23	2	0	46	25	48
2018	PC-03	8	41	36	8	8	0	49	15	39
2017	PC	18	32	24	17	8	1	51	25	107
2017	PC-02	6	36	32	19	4	2	43	24	46
2017	PC-03	11	37	22	19	11	0	48	30	36

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	26	39	18	13	3	0	66	16	152
2020	PC-02	23	35	20	17	6	0	57	23	84
2020	PC-03	36	43	15	6	0	0	79	6	47
2019	PC	26	38	21	9	5	0	64	14	121
2019	PC-01	20	20	40	10	10	0	40	20	10
2019	PC-02	28	38	18	12	3	0	67	15	60
2019	PC-03	28	45	18	5	5	0	73	10	40
2018	PC	19	47	23	7	4	0	66	11	97
2018	PC-02	23	50	17	6	4	0	73	10	48
2018	PC-03	13	56	26	3	3	0	69	5	39
2017	PC	21	32	28	12	6	1	54	18	107
2017	PC-02	15	34	32	13	4	2	50	17	46
2017	PC-03	19	28	34	14	5	0	47	19	36

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	45	29	13	8	4	1	74	12	149
2020	PC-02	39	24	19	11	7	0	63	18	84
2020	PC-03	50	37	4	7	0	2	89	7	46
2019	PC	40	34	14	7	6	0	74	12	121
2019	PC-01	30	40	20	10	0	0	70	10	10
2019	PC-02	43	32	12	8	5	0	75	13	60
2019	PC-03	45	35	10	3	8	0	80	10	40

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	15	33	28	16	7	48	24	152
2020	PC-02	12	33	26	19	10	45	29	84
2020	PC-03	17	34	30	15	4	51	19	47

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	16	29	30	16	8	0	45	24	152
2020	PC-02	18	29	31	13	10	0	46	23	84
2020	PC-03	15	28	28	23	6	0	43	30	47
2019	PC	23	37	26	7	7	0	60	13	121
2019	PC-01	20	40	20	10	10	0	60	20	10
2019	PC-02	15	43	27	7	8	0	58	15	60
2019	PC-03	30	33	30	5	3	0	63	8	40
2018	PC	18	36	28	12	6	0	54	19	97
2018	PC-02	15	44	27	10	4	0	58	15	48
2018	PC-03	18	36	26	15	5	0	54	21	39
2017	PC	28	36	13	15	7	2	65	22	107
2017	PC-02	25	36	11	15	9	4	65	24	46
2017	PC-03	14	41	20	20	5	0	55	25	36

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	42	32	22	3	1	74	4	151
2020	PC-02	39	29	28	2	1	68	4	85
2020	PC-03	48	30	15	7	0	78	7	46
2019	PC	40	38	12	6	3	79	9	121
2019	PC-01	40	50	10	0	0	90	0	10
2019	PC-02	30	47	12	7	5	77	12	60
2019	PC-03	53	28	15	3	3	80	5	40
2018	PC	48	35	10	6	0	84	6	97
2018	PC-02	44	38	13	6	0	81	6	48
2018	PC-03	56	31	8	5	0	87	5	39
2017	PC	46	36	7	8	2	83	10	107
2017	PC-02	47	45	2	4	2	91	6	46
2017	PC-03	55	22	11	9	3	77	12	36

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	22	44	22	11	2	66	13	152
2020	PC-02	22	42	25	7	4	65	11	85
2020	PC-03	22	43	17	17	0	65	17	46

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	81	11	2	3	0	3	95	3	148
2020	PC-02	84	8	1	5	0	2	94	5	85
2020	PC-03	72	19	5	0	0	5	95	0	43
2019	PC	77	12	2	0	2	7	95	3	121
2019	PC-01	70	20	0	0	0	10	100	0	10
2019	PC-02	80	10	3	0	0	7	96	0	60
2019	PC-03	75	15	0	0	5	5	95	5	40
2018	PC	86	5	2	2	0	5	96	2	97
2018	PC-02	81	6	2	4	0	6	93	4	48
2018	PC-03	87	5	3	0	0	5	97	0	39

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	83	9	5	1	1	0	1	93	2	151
2020	PC-02	76	11	8	0	2	0	2	89	2	84
2020	PC-03	91	7	0	2	0	0	0	98	2	46
2019	PC	76	12	3	7	3	0	0	87	9	119
2019	PC-01	50	20	10	20	0	0	0	70	20	10
2019	PC-02	73	15	3	7	2	0	0	88	8	59
2019	PC-03	88	8	3	3	0	0	0	95	3	40
2018	PC	73	14	5	4	2	1	0	89	6	97
2018	PC-02	73	10	6	6	2	2	0	85	9	48
2018	PC-03	77	15	3	3	3	0	0	92	5	39
2017	PC	72	17	6	2	3	0	0	89	5	107
2017	PC-02	77	15	4	4	0	0	0	91	4	46
2017	PC-03	74	17	5	0	4	0	0	91	4	36

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	57	26	11	3	1	1	84	5	151
2020	PC-02	49	27	15	6	1	1	77	7	84
2020	PC-03	63	28	7	0	2	0	91	2	46
2019	PC	53	31	13	2	2	0	84	3	118
2019	PC-01	50	30	20	0	0	0	80	0	10
2019	PC-02	45	29	21	3	2	0	74	5	58
2019	PC-03	58	40	3	0	0	0	98	0	40
2018	PC	43	39	10	4	3	0	82	7	97
2018	PC-02	31	46	19	2	2	0	77	4	48
2018	PC-03	51	38	3	5	3	0	90	8	39
2017	PC	51	41	4	3	1	0	91	4	107
2017	PC-02	36	53	4	6	0	0	89	6	46
2017	PC-03	66	28	0	3	4	0	94	6	36

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	63	21	11	5	0	84	5	151
2020	PC-02	53	24	15	8	0	76	8	85
2020	PC-03	80	15	4	0	0	96	0	46
2019	PC	54	27	12	3	4	81	8	119
2019	PC-01	50	20	0	30	0	70	30	10
2019	PC-02	51	32	14	2	2	83	3	59
2019	PC-03	60	25	13	0	3	85	3	40
2018	PC	48	31	15	3	2	79	5	97
2018	PC-02	44	42	10	4	0	85	4	48
2018	PC-03	51	21	26	3	0	72	3	39
2017	PC	64	22	8	3	3	86	6	105
2017	PC-02	60	26	6	6	2	85	9	46
2017	PC-03	59	19	16	3	3	78	5	36

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	59	16	9	1	1	14	88	2	152
2020	PC-02	52	19	12	1	1	15	83	3	85
2020	PC-03	70	15	2	0	0	13	98	0	46
2019	PC	50	21	11	3	2	13	82	6	119
2019	PC-01	60	0	0	0	0	40	100	0	10
2019	PC-02	36	32	15	7	2	8	74	9	59
2019	PC-03	70	10	5	0	0	15	94	0	40
2018	PC	52	24	5	4	0	15	89	5	96
2018	PC-02	42	35	8	8	0	6	82	9	48
2018	PC-03	61	16	3	0	0	21	97	0	38
2017	PC	58	19	5	4	2	12	88	7	107
2017	PC-02	45	26	11	9	2	8	77	12	46
2017	PC-03	63	14	0	3	4	16	92	8	36

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	56	31	11	1	0	0	88	1	153
2020	PC-02	55	32	13	0	0	0	87	0	85
2020	PC-03	68	28	2	2	0	0	96	2	47
2019	PC	57	30	10	2	1	1	87	3	118
2019	PC-01	40	40	10	10	0	0	80	10	10
2019	PC-02	53	32	12	2	0	2	86	2	59
2019	PC-03	64	28	5	0	3	0	92	3	39
2018	PC	46	35	14	2	2	0	81	4	97
2018	PC-02	50	40	8	2	0	0	90	2	48
2018	PC-03	44	33	18	3	3	0	77	5	39
2017	PC	61	27	10	2	0	0	88	2	107
2017	PC-02	70	19	9	2	0	0	89	2	46
2017	PC-03	50	42	8	0	0	0	92	0	36

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	51	22	10	8	8	0	0	73	17	153
2020	PC-02	53	21	9	7	9	0	0	74	16	85
2020	PC-03	55	26	4	4	11	0	0	81	15	47
2019	PC	55	17	10	9	8	1	0	73	17	119
2019	PC-01	10	20	20	20	30	0	0	30	50	10
2019	PC-02	63	14	10	8	5	0	0	76	14	59
2019	PC-03	55	23	8	8	8	0	0	78	15	40
2018	PC	45	25	16	3	11	0	0	70	15	96
2018	PC-02	49	13	21	4	13	0	0	62	17	47
2018	PC-03	49	36	8	0	8	0	0	85	8	39
2017	PC	51	15	15	12	6	0	1	67	18	107
2017	PC-02	57	11	11	15	4	0	2	69	20	46
2017	PC-03	59	22	16	3	0	0	0	81	3	36

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	40	35	18	5	1	1	1	75	6	153
2020	PC-02	40	35	19	2	2	0	1	76	5	85
2020	PC-03	34	38	17	9	0	2	0	74	9	47
2019	PC	48	36	11	3	2	0	0	84	5	119
2019	PC-01	40	40	10	10	0	0	0	80	10	10
2019	PC-02	36	42	15	5	2	0	0	78	7	59
2019	PC-03	60	33	5	0	3	0	0	93	3	40
2018	PC	42	43	11	1	0	0	2	87	1	97
2018	PC-02	31	54	15	0	0	0	0	85	0	48
2018	PC-03	51	38	8	0	0	0	3	92	0	39
2017	PC	47	39	8	6	0	0	0	86	6	107
2017	PC-02	49	42	6	2	0	0	0	91	2	46
2017	PC-03	39	44	11	5	0	0	0	84	5	36

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	16	44	29	7	3	61	10	153
2020	PC-02	19	42	27	8	4	61	12	85
2020	PC-03	11	47	32	9	2	57	11	47

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	7	38	35	14	6	45	20	153
2020	PC-02	9	33	34	15	8	42	24	85
2020	PC-03	2	51	32	13	2	53	15	47
2019	PC	5	31	39	19	6	36	25	121
2019	PC-01	20	20	10	40	10	40	50	10
2019	PC-02	5	27	45	17	7	32	23	60
2019	PC-03	0	38	45	15	3	38	18	40
2018	PC	3	29	39	25	4	32	29	97
2018	PC-02	4	23	42	29	2	27	31	48
2018	PC-03	3	38	33	18	8	41	26	39
2017	PC	5	33	42	14	7	38	21	107
2017	PC-02	0	28	49	13	11	28	23	46
2017	PC-03	0	27	50	16	6	27	23	36

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	9	26	44	14	7	0	21	35	153
2020	PC-02	12	27	39	14	8	0	22	39	85
2020	PC-03	6	30	49	11	4	0	15	36	47
2019	PC	7	26	40	22	4	0	26	33	121
2019	PC-01	10	40	10	30	10	0	40	50	10
2019	PC-02	7	27	47	15	5	0	20	33	60
2019	PC-03	5	13	48	33	3	0	35	18	40
2018	PC	7	25	49	18	1	0	19	32	97
2018	PC-02	6	23	56	13	2	0	15	29	48
2018	PC-03	8	26	41	26	0	0	26	33	39
2017	PC	8	22	42	21	6	2	28	30	106
2017	PC-02	7	22	52	17	2	0	20	28	45
2017	PC-03	9	25	41	22	3	0	25	34	36

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	44	41	9	6	0	1	85	6	153
2020	PC-02	40	42	11	7	0	0	82	7	85
2020	PC-03	51	38	6	4	0	0	89	4	47
2019	PC	20	53	12	10	5	0	73	15	121
2019	PC-01	20	30	20	20	10	0	50	30	10
2019	PC-02	18	60	8	10	3	0	78	13	60
2019	PC-03	20	50	18	8	5	0	70	13	40
2018	PC	24	50	11	14	1	0	74	15	96
2018	PC-02	26	47	13	15	0	0	72	15	47
2018	PC-03	26	54	13	5	3	0	79	8	39
2017	PC	16	45	17	9	11	2	63	20	107
2017	PC-02	6	58	23	4	9	0	64	13	46
2017	PC-03	19	51	14	11	6	0	70	17	36

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	41	31	12	11	3	2	73	15	153
2020	PC-02	33	31	14	16	5	1	64	21	85
2020	PC-03	53	34	6	4	0	2	89	4	47

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	39	35	12	7	7	73	14	153
2020	PC-02	32	32	16	9	11	64	20	85
2020	PC-03	45	45	9	2	0	89	2	47

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	47	35	9	4	2	3	84	6	151
2020	PC-02	33	43	14	6	2	1	77	8	84
2020	PC-03	65	28	2	2	0	2	96	2	46

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	31	43	13	8	4	1	75	12	153
2020	PC-02	22	46	13	11	7	1	69	18	85
2020	PC-03	43	47	9	2	0	0	89	2	47
2019	PC	20	40	16	15	9	0	60	24	121
2019	PC-01	10	30	0	40	20	0	40	60	10
2019	PC-02	20	37	18	18	7	0	57	25	60
2019	PC-03	20	53	18	5	5	0	73	10	40
2018	PC	14	46	15	11	11	1	61	23	97
2018	PC-02	15	54	13	6	13	0	69	19	48
2018	PC-03	18	44	18	10	8	3	63	18	39
2017	PC	14	46	12	13	11	3	62	25	107
2017	PC-02	13	55	11	11	9	2	70	20	46
2017	PC-03	11	44	14	19	12	0	55	31	36

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	29	47	7	14	1	1	77	16	153
2020	PC-02	25	49	8	14	2	1	75	17	85
2020	PC-03	36	49	4	11	0	0	85	11	47

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	29	39	14	14	3	1	68	17	153
2020	PC-02	28	39	14	15	2	1	68	18	85
2020	PC-03	30	38	17	11	4	0	68	15	47

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	32	40	17	9	2	1	72	11	149
2020	PC-02	29	38	18	10	4	1	68	14	82
2020	PC-03	33	41	17	9	0	0	74	9	46

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	47	35	8	5	1	2	2	85	7	152
2020	PC-02	43	35	11	6	2	1	2	80	9	84
2020	PC-03	51	36	6	4	0	2	0	89	4	47

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	56	15	5	1	17	5	92	2	153
2020	PC-02	51	15	6	1	20	7	90	2	85
2020	PC-03	66	21	4	2	6	0	93	2	47

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	54	30	8	5	1	1	86	6	151
2020	PC-02	47	35	11	6	0	1	83	6	85
2020	PC-03	56	36	2	4	0	2	93	5	45

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	59	28	5	6	3	87	9	150
2020	PC-02	49	35	5	7	5	83	12	84
2020	PC-03	78	18	2	2	0	96	2	45

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	56	35	4	3	1	91	5	151
2020	PC-02	49	39	6	4	2	88	6	85
2020	PC-03	71	24	2	2	0	96	2	45

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	9	50	14	20	6	1	0	59	27	80
2020	PC-02	4	49	12	25	8	2	0	54	34	51
2020	PC-03	19	48	24	10	0	0	0	67	10	21
2019	PC	5	43	19	21	5	2	5	52	28	58
2019	PC-02	2	49	17	20	5	2	5	55	26	41
2019	PC-03	9	27	27	27	9	0	0	36	36	11

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	99	1	80
2020	PC-02	100	0	51
2020	PC-03	95	5	21

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	5	32	16	34	11	1	37	46	79
2020	PC-02	4	18	22	39	16	2	22	56	51
2020	PC-03	5	60	10	25	0	0	65	25	20

Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	3	97	153
2020	PC-02	1	99	85
2020	PC-03	4	96	47

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	8	92	153
2020	PC-02	8	92	85
2020	PC-03	9	91	47
2019	PC	10	90	121
2019	PC-01	0	100	10
2019	PC-02	7	93	60
2019	PC-03	15	85	40
2017	PC	12	88	107
2014	PC	12	88	87
2014	PC-03	13	87	46

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	58	42	12

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	83	17	12
2019	PC	58	42	12
2017	PC	74	26	12
2014	PC	73	27	11

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	40	50	0	10	0	0	0	90	10	10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	48	35	5	7	2	3	88	7	153
2020	PC-02	45	35	6	8	2	4	85	9	85
2020	PC-03	55	34	4	2	0	4	93	2	47

Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	40	38	22	49	51	153
2020	PC-02	35	40	25	53	47	85
2020	PC-03	45	40	15	48	53	47

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	38	62	61
2020	PC-02	33	67	30
2020	PC-03	38	62	21

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	10	13	15	30	33	23	62	61
2020	PC-02	10	17	17	23	33	27	57	30
2020	PC-03	5	5	14	48	29	10	76	21

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	5	11	8	21	51	2	2	17	75	61
2020	PC-02	7	13	10	13	53	3	0	21	69	30
2020	PC-03	0	10	10	29	52	0	0	10	81	21

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	46	22	10	4	6	2	10	77	11	153
2020	PC-02	48	21	6	6	6	1	12	80	14	85
2020	PC-03	47	19	15	2	6	0	11	74	10	47
2019	PC	45	22	12	6	9	2	4	71	16	118
2019	PC-01	30	10	30	0	30	0	0	40	30	10
2019	PC-02	53	20	10	5	8	2	2	75	14	59
2019	PC-03	38	33	5	10	3	3	8	80	14	39
2018	PC	43	22	19	2	8	0	6	69	11	97
2018	PC-02	50	27	6	2	6	0	8	84	9	48
2018	PC-03	36	18	26	3	13	0	5	57	16	39

Report a problem on this page

Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Parks Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - PC

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Question 57j. Please indicate the nature of the harassment you experienced. Threat