2020 Public Service Employee Survey Results for Parks Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - HR

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	24	42	8	22	4	66	26	50
2020	HR-02	32	53	11	5	0	84	5	19
2020	HR-03	23	27	9	41	0	50	41	22

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	67	20	6	6	0	88	6	49
2020	HR-02	68	21	5	5	0	89	5	19
2020	HR-03	67	19	5	10	0	86	10	21
2017	HR	62	15	8	13	3	77	15	38
2017	HR-02	55	9	9	27	0	64	27	11
2017	HR-03	65	20	10	5	0	85	5	20
2014	HR	52	28	14	7	0	79	7	29
2014	HR-03	58	26	11	5	0	84	5	19

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	30	32	14	18	6	62	24	50
2020	HR-02	42	32	11	11	5	74	16	19
2020	HR-03	23	32	14	32	0	55	32	22
2019	HR	30	35	3	20	13	65	33	40
2019	HR-02	40	47	0	13	0	87	13	15
2019	HR-03	16	32	5	21	26	47	47	19
2017	HR	18	33	13	18	18	51	36	38
2017	HR-02	36	36	9	9	9	73	18	11
2017	HR-03	5	30	15	30	20	35	50	20
2014	HR	21	48	3	17	10	69	28	29
2014	HR-03	16	47	5	16	16	63	32	19

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	37	41	10	8	4	0	78	12	49
2020	HR-02	47	47	5	0	0	0	95	0	19
2020	HR-03	23	36	18	18	5	0	59	23	22
2019	HR	23	41	13	15	8	0	64	23	39
2019	HR-02	47	33	7	13	0	0	80	13	15
2019	HR-03	6	44	17	22	11	0	50	33	18
2018	HR	17	48	11	17	4	2	67	22	46
2018	HR-03	20	45	10	25	0	0	65	25	20
2017	HR	21	38	15	18	8	0	59	26	38
2017	HR-02	36	45	0	9	9	0	82	18	11
2017	HR-03	5	35	25	25	10	0	40	35	20
2014	HR	14	21	31	34	0	0	34	34	29
2014	HR-03	5	26	32	37	0	0	32	37	19

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	55	22	8	12	2	78	14	49
2020	HR-02	74	21	5	0	0	95	0	19
2020	HR-03	43	14	10	29	5	57	33	21
2019	HR	40	43	10	5	3	83	8	40
2019	HR-02	47	47	7	0	0	93	0	15
2019	HR-03	26	47	11	11	5	74	16	19
2017	HR	38	38	15	5	3	77	8	38
2017	HR-02	45	55	0	0	0	100	0	11
2017	HR-03	30	40	15	10	5	70	15	20
2014	HR	48	34	14	3	0	83	3	29
2014	HR-03	47	32	16	5	0	79	5	19

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	48	26	16	8	2	0	0	74	10	50
2020	HR-02	53	32	16	0	0	0	0	84	0	19
2020	HR-03	41	27	14	14	5	0	0	68	18	22
2019	HR	45	34	13	8	0	0	0	79	8	38
2019	HR-02	47	40	13	0	0	0	0	87	0	15
2019	HR-03	41	35	6	18	0	0	0	76	18	17
2018	HR	37	33	11	15	4	0	0	70	20	46
2018	HR-03	30	30	10	25	5	0	0	60	30	20
2017	HR	33	41	10	5	8	0	3	76	13	38
2017	HR-02	36	36	18	0	9	0	0	73	9	11
2017	HR-03	30	45	5	5	10	0	5	79	16	20
2014	HR	28	48	3	7	10	3	0	79	18	29
2014	HR-03	21	47	0	11	16	5	0	72	28	19

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	48	32	12	6	2	80	8	50
2020	HR-02	63	21	11	5	0	84	5	19
2020	HR-03	45	32	18	5	0	77	5	22
2019	HR	53	30	13	5	0	83	5	40
2019	HR-02	53	33	7	7	0	87	7	15
2019	HR-03	53	26	16	5	0	79	5	19
2018	HR	45	43	5	7	0	89	7	44
2018	HR-03	42	42	5	11	0	84	11	19
2017	HR	41	49	0	8	3	90	10	38
2017	HR-02	55	45	0	0	0	100	0	11
2017	HR-03	30	60	0	10	0	90	10	20
2014	HR	45	34	10	10	0	79	10	29
2014	HR-03	42	42	11	5	0	84	5	19

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	38	28	14	10	8	2	67	18	50
2020	HR-02	53	26	11	0	5	5	83	6	19
2020	HR-03	27	23	18	23	9	0	50	32	22
2019	HR	29	34	8	24	5	0	63	29	38
2019	HR-02	43	14	14	21	7	0	57	29	14
2019	HR-03	11	44	6	33	6	0	56	39	18
2018	HR	22	46	11	11	11	0	67	22	46
2018	HR-03	15	45	10	20	10	0	60	30	20
2017	HR	26	38	15	13	8	0	64	21	38
2017	HR-02	45	55	0	0	0	0	100	0	11
2017	HR-03	20	30	25	15	10	0	50	25	20
2014	HR	21	28	17	31	3	0	48	34	29
2014	HR-03	16	37	21	21	5	0	53	26	19

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	36	40	12	8	4	76	12	50
2020	HR-02	37	47	11	5	0	84	5	19
2020	HR-03	36	36	14	9	5	73	14	22
2019	HR	34	32	11	21	3	66	24	38
2019	HR-02	40	13	20	27	0	53	27	15
2019	HR-03	18	53	0	24	6	71	29	17
2018	HR	28	48	13	9	2	76	11	46
2018	HR-03	20	45	20	10	5	65	15	20
2017	HR	31	46	5	13	5	77	18	38
2017	HR-02	27	64	0	9	0	91	9	11
2017	HR-03	25	50	5	15	5	75	20	20

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	52	34	10	4	0	86	4	50
2020	HR-02	68	21	11	0	0	89	0	19
2020	HR-03	41	45	9	5	0	86	5	22
2019	HR	41	36	8	13	3	77	15	39
2019	HR-02	53	20	13	13	0	73	13	15
2019	HR-03	33	44	0	17	6	78	22	18
2018	HR	43	40	9	9	0	83	9	47
2018	HR-03	48	33	10	10	0	81	10	21
2017	HR	46	41	10	0	3	87	3	38
2017	HR-02	45	55	0	0	0	100	0	11
2017	HR-03	40	50	5	0	5	90	5	20
2014	HR	28	52	7	7	7	79	14	29
2014	HR-03	21	63	5	5	5	84	11	19

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	38	32	16	8	6	70	14	50
2020	HR-02	42	37	16	0	5	79	5	19
2020	HR-03	32	32	18	14	5	64	18	22
2019	HR	31	41	8	15	5	72	21	39
2019	HR-02	40	27	7	20	7	67	27	15
2019	HR-03	22	50	6	17	6	72	22	18
2018	HR	26	47	13	9	6	72	15	47
2018	HR-03	14	48	19	10	10	62	19	21
2017	HR	33	41	8	5	13	74	18	38
2017	HR-02	45	55	0	0	0	100	0	11
2017	HR-03	20	45	15	5	15	65	20	20

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	68	24	6	2	92	2	50
2020	HR-02	74	21	5	0	95	0	19
2020	HR-03	64	27	9	0	91	0	22
2019	HR	62	31	8	0	92	0	39
2019	HR-02	67	33	0	0	100	0	15
2019	HR-03	44	39	17	0	83	0	18
2018	HR	55	38	4	2	94	2	47
2018	HR-03	57	33	10	0	90	0	21
2017	HR	64	31	5	0	95	0	38
2017	HR-02	73	18	9	0	91	0	11
2017	HR-03	55	45	0	0	100	0	20
2014	HR	66	31	3	0	97	0	29
2014	HR-03	74	21	5	0	95	0	19

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	37	33	10	10	10	69	20	49
2020	HR-02	32	42	16	5	5	74	11	19
2020	HR-03	33	29	10	14	14	62	29	21
2019	HR	18	38	13	23	8	56	31	39
2019	HR-02	27	40	13	13	7	67	20	15
2019	HR-03	17	33	11	33	6	50	39	18
2018	HR	23	40	17	15	4	64	19	47
2018	HR-03	24	29	19	24	5	52	29	21
2017	HR	21	51	8	10	10	72	21	38
2017	HR-02	36	36	18	0	9	73	9	11
2017	HR-03	15	55	0	15	15	70	30	20
2014	HR	17	34	7	24	17	52	41	29
2014	HR-03	11	37	5	21	26	47	47	19

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	46	32	12	4	6	78	10	50
2020	HR-02	58	21	16	0	5	79	5	19
2020	HR-03	32	45	14	5	5	77	9	22
2019	HR	31	28	13	23	5	59	28	39
2019	HR-02	40	20	13	13	13	60	27	15
2019	HR-03	22	33	17	28	0	56	28	18
2018	HR	40	23	21	13	2	64	15	47
2018	HR-03	38	19	33	5	5	57	10	21
2017	HR	31	26	21	15	8	56	23	38
2017	HR-02	27	55	9	0	9	82	9	11
2017	HR-03	25	20	25	20	10	45	30	20
2014	HR	17	28	24	31	0	45	31	29
2014	HR-03	11	16	32	42	0	26	42	19

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	35	29	18	12	4	0	2	65	17	49
2020	HR-02	47	21	16	11	5	0	0	68	16	19
2020	HR-03	27	32	23	14	5	0	0	59	18	22
2019	HR	26	31	13	26	5	0	0	56	31	39
2019	HR-02	33	33	0	33	0	0	0	67	33	15
2019	HR-03	11	37	16	26	11	0	0	47	37	19
2018	HR	15	45	13	11	15	2	0	61	26	47
2018	HR-03	10	43	10	10	24	5	0	55	35	21
2017	HR	33	28	10	23	5	0	0	62	28	38
2017	HR-02	45	36	9	9	0	0	0	82	9	11
2017	HR-03	20	35	10	25	10	0	0	55	35	20
2014	HR	14	24	45	7	10	0	0	38	17	29
2014	HR-03	5	21	47	11	16	0	0	26	26	19

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	58	36	6	0	0	0	94	0	50
2020	HR-02	79	16	5	0	0	0	95	0	19
2020	HR-03	41	50	9	0	0	0	91	0	22
2019	HR	60	23	15	3	0	0	83	3	40
2019	HR-02	60	27	13	0	0	0	87	0	15
2019	HR-03	53	21	21	5	0	0	74	5	19
2018	HR	51	38	6	2	0	2	91	2	47
2018	HR-03	52	33	10	5	0	0	86	5	21
2017	HR	45	42	5	5	3	0	87	8	37
2017	HR-02	55	45	0	0	0	0	100	0	11
2017	HR-03	37	47	11	5	0	0	84	5	19
2014	HR	41	28	21	10	0	0	69	10	29
2014	HR-03	37	32	21	11	0	0	68	11	19

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	36	24	18	14	8	0	60	22	50
2020	HR-02	53	16	11	16	5	0	68	21	19
2020	HR-03	18	27	32	14	9	0	45	23	22
2019	HR	33	28	15	15	10	0	60	25	40
2019	HR-02	33	40	7	13	7	0	73	20	15
2019	HR-03	21	26	21	16	16	0	47	32	19
2018	HR	22	30	20	13	15	0	52	28	46
2018	HR-03	19	33	24	5	19	0	52	24	21
2017	HR	21	31	18	18	10	3	53	29	38
2017	HR-02	9	36	27	18	9	0	45	27	11
2017	HR-03	10	40	20	15	15	0	50	30	20
2014	HR	31	17	21	21	10	0	48	31	29
2014	HR-03	26	11	32	16	16	0	37	32	19

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	6	24	34	20	14	0	2	35	31	50
2020	HR-02	5	21	32	16	21	0	5	39	28	19
2020	HR-03	0	23	41	27	9	0	0	36	23	22
2019	HR	0	38	35	8	18	0	3	26	38	40
2019	HR-02	0	33	33	13	20	0	0	33	33	15
2019	HR-03	0	42	32	5	16	0	5	22	44	19
2018	HR	11	26	36	15	11	2	0	26	37	47
2018	HR-03	10	38	29	14	10	0	0	24	48	21
2017	HR	8	31	38	15	0	0	8	17	42	38
2017	HR-02	0	36	45	9	0	0	9	10	40	11
2017	HR-03	15	35	35	5	0	0	10	6	56	20
2014	HR	14	41	34	7	3	0	0	10	55	29
2014	HR-03	16	42	32	5	5	0	0	11	58	19

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	4	18	31	29	10	8	0	42	24	49
2020	HR-02	0	26	26	32	5	11	0	41	29	19
2020	HR-03	10	14	38	14	14	10	0	32	26	21
2019	HR	15	23	30	18	15	0	0	33	38	40
2019	HR-02	20	27	20	7	27	0	0	33	47	15
2019	HR-03	11	26	32	21	11	0	0	32	37	19
2018	HR	9	23	43	11	13	0	2	24	33	47
2018	HR-03	5	29	43	14	10	0	0	24	33	21
2017	HR	13	28	38	15	3	0	3	18	42	38
2017	HR-02	0	27	45	9	9	0	9	20	30	11
2017	HR-03	20	40	30	10	0	0	0	10	60	20
2014	HR	24	31	28	14	3	0	0	17	55	29
2014	HR-03	21	37	32	5	5	0	0	11	58	19

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	6	22	34	18	16	2	2	35	29	50
2020	HR-02	5	16	42	5	21	5	5	29	24	19
2020	HR-03	0	23	27	32	18	0	0	50	23	22
2019	HR	8	18	40	23	8	5	0	32	26	40
2019	HR-02	20	13	33	20	7	7	0	29	36	15
2019	HR-03	0	21	37	32	5	5	0	39	22	19
2018	HR	6	21	34	23	11	2	2	36	29	47
2018	HR-03	5	14	33	33	10	5	0	45	20	21
2017	HR	5	36	33	21	0	3	3	22	43	38
2017	HR-02	9	36	36	18	0	0	0	18	45	11
2017	HR-03	5	35	35	15	0	5	5	17	44	20
2014	HR	10	24	38	21	7	0	0	28	34	29
2014	HR-03	11	21	42	21	5	0	0	26	32	19

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	6	18	38	24	14	0	0	38	24	50
2020	HR-02	0	16	37	32	16	0	0	47	16	19
2020	HR-03	9	18	41	18	14	0	0	32	27	22
2019	HR	3	25	33	23	13	3	3	37	29	40
2019	HR-02	0	40	13	33	13	0	0	47	40	15
2019	HR-03	5	11	42	21	11	5	5	35	18	19
2018	HR	4	26	34	28	9	0	0	36	30	47
2018	HR-03	0	24	43	19	14	0	0	33	24	21
2017	HR	8	15	44	23	10	0	0	33	23	38
2017	HR-02	9	9	45	18	18	0	0	36	18	11
2017	HR-03	10	20	50	15	5	0	0	20	30	20
2014	HR	0	24	38	24	14	0	0	38	24	29
2014	HR-03	0	26	42	16	16	0	0	32	26	19

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	20	22	26	14	12	4	2	28	45	50
2020	HR-02	16	21	16	21	16	5	5	41	41	19
2020	HR-03	23	27	32	9	5	5	0	14	52	22
2019	HR	23	26	28	8	10	5	0	19	51	39
2019	HR-02	33	13	27	0	20	7	0	21	50	15
2019	HR-03	17	44	22	6	6	6	0	12	65	18
2018	HR	31	16	33	9	11	0	0	20	47	45
2018	HR-03	30	20	30	10	10	0	0	20	50	20
2017	HR	28	26	26	10	5	5	0	16	57	38
2017	HR-02	27	27	9	18	9	9	0	30	60	11
2017	HR-03	30	35	25	5	0	5	0	5	68	20
2014	HR	45	24	21	3	7	0	0	10	69	29
2014	HR-03	58	16	21	0	5	0	0	5	74	19

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	2	20	24	36	16	2	0	53	22	50
2020	HR-02	5	16	21	37	16	5	0	56	22	19
2020	HR-03	0	27	14	36	23	0	0	59	27	22
2019	HR	10	20	33	15	20	3	0	36	31	40
2019	HR-02	20	20	27	0	33	0	0	33	40	15
2019	HR-03	5	26	26	21	16	5	0	39	33	19
2018	HR	9	22	35	20	15	0	0	35	30	46
2018	HR-03	5	15	50	20	10	0	0	30	20	20
2017	HR	13	28	26	18	13	0	3	32	42	38
2017	HR-02	9	18	9	9	45	0	9	60	30	11
2017	HR-03	20	35	35	10	0	0	0	10	55	20
2014	HR	10	24	41	14	10	0	0	24	34	29
2014	HR-03	16	21	53	0	11	0	0	11	37	19

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	10	18	36	18	14	2	2	33	29	50
2020	HR-02	11	11	47	11	16	5	0	28	22	19
2020	HR-03	9	18	27	27	18	0	0	45	27	22
2019	HR	3	28	30	25	10	3	3	37	32	40
2019	HR-02	7	33	20	20	20	0	0	40	40	15
2019	HR-03	0	26	32	26	5	5	5	35	29	19
2018	HR	11	30	32	15	9	4	0	24	42	47
2018	HR-03	14	19	33	19	10	5	0	30	35	21
2017	HR	13	31	36	10	3	3	5	14	47	38
2017	HR-02	0	36	45	9	9	0	0	18	36	11
2017	HR-03	25	25	25	10	0	5	10	12	59	20
2014	HR	17	34	28	17	3	0	0	21	52	29
2014	HR-03	21	42	26	5	5	0	0	11	63	19

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	0	19	38	27	17	0	44	19	48
2020	HR-02	0	17	44	17	22	0	39	17	18
2020	HR-03	0	14	36	36	14	0	50	14	22
2019	HR	3	20	38	20	18	3	38	23	40
2019	HR-02	0	7	47	13	27	7	43	7	15
2019	HR-03	5	32	32	21	11	0	32	37	19

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	26	30	12	10	6	16	0	67	19	50
2020	HR-02	32	32	5	11	5	16	0	75	19	19
2020	HR-03	23	27	18	14	5	14	0	58	21	22
2019	HR	23	26	21	13	8	10	0	54	23	39
2019	HR-02	33	20	7	20	13	7	0	57	36	15
2019	HR-03	11	28	33	11	6	11	0	44	19	18
2018	HR	13	36	17	9	9	13	4	59	21	47
2018	HR-03	14	33	24	0	5	19	5	63	6	21
2017	HR	15	26	18	18	10	3	10	47	32	38
2017	HR-02	0	55	0	18	9	0	18	67	33	11
2017	HR-03	20	15	20	15	15	5	10	41	35	20
2014	HR	7	31	28	10	7	10	7	46	21	29
2014	HR-03	5	21	32	11	11	11	11	33	27	19

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	50	22	8	14	4	2	0	73	18	50
2020	HR-02	58	16	11	11	5	0	0	74	16	19
2020	HR-03	36	32	9	18	5	0	0	68	23	22
2019	HR	33	33	18	10	5	3	0	67	15	40
2019	HR-02	40	20	20	13	7	0	0	60	20	15
2019	HR-03	32	42	16	5	5	0	0	74	11	19
2018	HR	34	32	15	6	6	4	2	70	14	47
2018	HR-03	33	43	5	5	10	5	0	80	15	21
2017	HR	31	41	8	8	13	0	0	72	21	38
2017	HR-02	18	45	18	9	9	0	0	64	18	11
2017	HR-03	35	40	5	5	15	0	0	75	20	20
2014	HR	28	41	14	7	7	3	0	71	14	29
2014	HR-03	37	26	11	11	11	5	0	67	22	19

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	48	34	4	12	2	0	82	14	50
2020	HR-02	58	32	5	5	0	0	89	5	19
2020	HR-03	36	36	0	23	5	0	73	27	22
2019	HR	40	38	10	8	5	0	78	13	40
2019	HR-02	47	27	13	7	7	0	73	13	15
2019	HR-03	32	53	5	5	5	0	84	11	19
2018	HR	26	53	9	6	4	2	80	11	47
2018	HR-03	19	67	0	5	5	5	90	10	21
2017	HR	33	36	10	15	5	0	69	21	38
2017	HR-02	36	36	9	18	0	0	73	18	11
2017	HR-03	25	50	10	5	10	0	75	15	20
2014	HR	45	28	10	14	3	0	72	17	29
2014	HR-03	47	26	11	11	5	0	74	16	19

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	52	26	12	8	2	0	78	10	50
2020	HR-02	53	21	16	11	0	0	74	11	19
2020	HR-03	45	36	9	5	5	0	82	9	22
2019	HR	43	30	15	13	0	0	73	13	40
2019	HR-02	47	13	20	20	0	0	60	20	15
2019	HR-03	32	42	16	11	0	0	74	11	19
2018	HR	34	47	11	4	2	2	83	7	47
2018	HR-03	29	62	0	0	5	5	95	5	21

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	56	22	6	6	8	2	87	7	50
2020	HR-02	58	21	11	0	5	5	88	0	19
2020	HR-03	45	27	5	14	9	0	80	15	22

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	40	36	18	2	4	79	2	50
2020	HR-02	42	32	16	0	11	82	0	19
2020	HR-03	36	45	18	0	0	82	0	22
2019	HR	45	40	13	3	0	85	3	40
2019	HR-02	47	33	20	0	0	80	0	15
2019	HR-03	47	42	5	5	0	89	5	19

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	52	32	6	4	4	0	2	86	8	50
2020	HR-02	63	21	5	5	0	0	5	89	6	19
2020	HR-03	45	41	5	5	5	0	0	86	9	22
2019	HR	35	35	18	8	5	0	0	70	13	40
2019	HR-02	33	33	13	13	7	0	0	67	20	15
2019	HR-03	32	32	26	5	5	0	0	63	11	19
2018	HR	43	35	7	9	4	2	0	80	13	46
2018	HR-03	35	40	0	10	10	5	0	79	21	20
2017	HR	46	33	3	8	10	0	0	79	18	38
2017	HR-02	36	55	0	0	9	0	0	91	9	11
2017	HR-03	50	30	0	10	10	0	0	80	20	20
2014	HR	24	31	10	17	14	3	0	57	32	29
2014	HR-03	11	26	16	26	16	5	0	39	44	19

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	58	22	10	4	4	2	82	8	50
2020	HR-02	68	16	5	5	5	0	84	11	19
2020	HR-03	50	32	9	5	0	5	86	5	22

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	48	36	8	6	2	0	84	8	50
2020	HR-02	58	21	11	11	0	0	79	11	19
2020	HR-03	41	45	9	5	0	0	86	5	22
2019	HR	41	36	15	5	3	0	77	8	39
2019	HR-02	33	33	20	7	7	0	67	13	15
2019	HR-03	44	33	17	6	0	0	78	6	18
2018	HR	34	36	17	9	4	0	70	13	47
2018	HR-03	33	29	19	10	10	0	62	19	21
2017	HR	51	26	5	10	8	0	77	18	38
2017	HR-02	45	45	0	9	0	0	91	9	11
2017	HR-03	50	25	10	5	10	0	75	15	20
2014	HR	31	28	14	14	7	7	63	22	29
2014	HR-03	26	21	16	16	11	11	53	29	19

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR	44	56	50
2020	HR-02	63	37	19
2020	HR-03	45	55	22

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Total responses
2020	HR	68	12	8	8	4	91	50
2020	HR-02	89	11	0	0	0	100	19
2020	HR-03	50	18	9	14	9	88	22

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	70	18	4	4	4	0	88	8	50
2020	HR-02	79	16	0	0	5	0	95	5	19
2020	HR-03	59	27	5	9	0	0	86	9	22
2019	HR	45	38	10	8	0	0	83	8	40
2019	HR-02	47	27	7	20	0	0	73	20	15
2019	HR-03	42	42	16	0	0	0	84	0	19
2018	HR	40	34	17	4	2	2	76	7	47
2018	HR-03	43	29	14	5	5	5	75	10	21
2017	HR	46	28	13	5	8	0	74	13	38
2017	HR-02	45	36	9	0	9	0	82	9	11
2017	HR-03	40	30	15	10	5	0	70	15	20
2014	HR	34	21	17	17	7	3	57	25	29
2014	HR-03	26	11	26	21	11	5	39	33	19

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	42	22	16	6	2	12	73	9	50
2020	HR-02	42	21	16	0	5	16	75	6	19
2020	HR-03	36	27	14	14	0	9	70	15	22
2019	HR	23	35	13	10	5	15	68	18	40
2019	HR-02	27	20	20	7	7	20	58	17	15
2019	HR-03	16	47	11	11	5	11	71	18	19
2018	HR	15	32	19	9	2	23	61	14	47
2018	HR-03	14	29	14	14	0	29	60	20	21
2017	HR	18	44	18	10	3	8	67	14	38
2017	HR-02	18	73	9	0	0	0	91	0	11
2017	HR-03	10	40	25	20	5	0	50	25	20
2014	HR	21	24	14	17	7	17	54	29	29
2014	HR-03	16	21	16	16	11	21	47	33	19

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	36	24	14	16	6	4	63	23	50
2020	HR-02	37	26	21	11	5	0	63	16	19
2020	HR-03	32	23	9	18	9	9	60	30	22
2019	HR	20	20	20	30	5	5	42	37	40
2019	HR-02	33	7	27	13	7	13	46	23	15
2019	HR-03	11	26	16	42	5	0	37	47	19
2018	HR	13	30	21	19	11	6	45	32	47
2018	HR-03	10	29	14	14	19	14	44	39	21
2017	HR	5	36	21	23	10	5	43	35	38
2017	HR-02	9	55	36	0	0	0	64	0	11
2017	HR-03	0	35	15	35	15	0	35	50	20
2014	HR	17	14	38	17	14	0	31	31	29
2014	HR-03	16	16	26	21	21	0	32	42	19

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	22	22	14	24	2	16	52	31	50
2020	HR-02	21	26	21	26	0	5	50	28	19
2020	HR-03	18	14	14	23	5	27	44	38	22
2019	HR	15	18	28	23	5	10	37	31	39
2019	HR-02	27	7	33	13	7	13	38	23	15
2019	HR-03	6	22	22	33	6	11	31	44	18
2018	HR	11	21	26	17	9	17	38	31	47
2018	HR-03	5	19	24	14	14	24	31	38	21
2017	HR	5	26	28	18	10	13	35	32	38
2017	HR-02	9	27	55	0	0	9	40	0	11
2017	HR-03	0	30	20	25	20	5	32	47	20
2014	HR	14	14	28	21	21	3	29	43	29
2014	HR-03	11	11	26	16	32	5	22	50	19

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	26	32	18	18	2	4	60	21	50
2020	HR-02	26	42	16	16	0	0	68	16	19
2020	HR-03	23	23	18	23	5	9	50	30	22
2019	HR	8	30	13	33	10	8	41	46	40
2019	HR-02	20	20	33	13	7	7	43	21	15
2019	HR-03	0	32	0	42	16	11	35	65	19
2018	HR	15	17	19	17	23	9	35	44	47
2018	HR-03	5	14	24	10	33	14	22	50	21
2017	HR	8	23	15	23	13	18	38	44	38
2017	HR-02	18	45	9	9	0	18	78	11	11
2017	HR-03	0	15	25	30	20	10	17	56	20
2014	HR	10	31	14	21	24	0	41	45	29
2014	HR-03	5	32	11	16	37	0	37	53	19

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	66	14	8	4	4	4	0	83	8	50
2020	HR-02	68	5	16	5	5	0	0	74	11	19
2020	HR-03	59	23	5	5	5	5	0	86	10	22
2019	HR	65	10	13	5	0	5	3	81	5	40
2019	HR-02	53	13	27	0	0	0	7	71	0	15
2019	HR-03	68	11	5	11	0	5	0	83	11	19

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	36	44	16	4	0	0	80	4	50
2020	HR-02	37	58	5	0	0	0	95	0	19
2020	HR-03	32	41	23	5	0	0	73	5	22
2019	HR	38	28	23	13	0	0	65	13	40
2019	HR-02	27	33	20	20	0	0	60	20	15
2019	HR-03	42	32	21	5	0	0	74	5	19
2018	HR	23	47	17	9	0	4	73	9	47
2018	HR-03	19	52	14	14	0	0	71	14	21
2017	HR	28	44	13	13	3	0	72	15	38
2017	HR-02	36	64	0	0	0	0	100	0	11
2017	HR-03	20	40	20	15	5	0	60	20	20
2014	HR	17	52	17	7	7	0	69	14	29
2014	HR-03	16	53	16	5	11	0	68	16	19

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	16	36	22	18	4	4	54	23	50
2020	HR-02	16	42	21	11	0	11	65	12	19
2020	HR-03	18	23	23	27	9	0	41	36	22
2019	HR	8	23	23	28	13	8	32	43	40
2019	HR-02	7	20	27	27	7	13	31	38	15
2019	HR-03	5	21	21	26	21	5	28	50	19

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	42	26	18	12	0	2	0	69	12	50
2020	HR-02	47	32	16	5	0	0	0	79	5	19
2020	HR-03	41	23	23	14	0	0	0	64	14	22
2019	HR	33	43	10	5	5	3	3	79	11	40
2019	HR-02	40	40	20	0	0	0	0	80	0	15
2019	HR-03	32	37	5	11	5	5	5	76	18	19
2018	HR	23	40	11	15	6	4	0	67	22	47
2018	HR-03	29	43	5	14	10	0	0	71	24	21
2017	HR	31	31	10	8	5	13	3	73	15	38
2017	HR-02	45	27	0	0	0	27	0	100	0	11
2017	HR-03	20	30	20	15	5	5	5	56	22	20
2014	HR	24	34	10	10	7	10	3	68	20	29
2014	HR-03	21	42	5	11	11	11	0	71	24	19

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	40	30	14	12	0	4	73	13	50
2020	HR-02	42	47	5	5	0	0	89	5	19
2020	HR-03	32	23	23	18	0	5	57	19	22
2019	HR	33	31	26	8	0	3	66	8	39
2019	HR-02	47	20	27	7	0	0	67	7	15
2019	HR-03	22	39	28	6	0	6	65	6	18
2018	HR	21	34	26	15	2	2	57	17	47
2018	HR-03	14	43	19	19	5	0	57	24	21

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	26	14	20	10	10	18	2	50	25	50
2020	HR-02	32	16	16	11	11	16	0	56	25	19
2020	HR-03	23	14	23	9	9	18	5	47	24	22
2019	HR	15	25	8	28	10	15	0	47	44	40
2019	HR-02	20	33	7	27	7	7	0	57	36	15
2019	HR-03	16	16	11	26	5	26	0	43	43	19
2018	HR	19	19	19	11	17	15	0	45	33	47
2018	HR-03	19	29	10	10	10	24	0	63	25	21
2017	HR	21	23	8	15	18	13	3	52	39	38
2017	HR-02	27	36	9	9	0	18	0	78	11	11
2017	HR-03	15	15	10	20	25	10	5	35	53	20
2014	HR	10	17	10	21	24	17	0	33	54	29
2014	HR-03	5	21	5	21	26	21	0	33	60	19

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	14	31	22	14	16	2	46	31	49
2020	HR-02	16	42	16	21	5	0	58	26	19
2020	HR-03	14	14	29	10	29	5	30	40	21
2019	HR	15	26	15	33	10	0	41	44	39
2019	HR-02	27	27	0	47	0	0	53	47	15
2019	HR-03	6	17	28	33	17	0	22	50	18
2018	HR	11	28	21	19	11	11	43	33	47
2018	HR-03	0	24	38	19	10	10	26	32	21
2017	HR	13	31	26	18	8	5	46	27	38
2017	HR-02	27	45	9	9	0	9	80	10	11
2017	HR-03	5	15	40	20	15	5	21	37	20
2014	HR	14	14	41	10	17	3	29	29	29
2014	HR-03	5	5	53	11	21	5	11	33	19

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	20	8	8	24	40	0	0	28	64	50
2020	HR-02	26	11	5	26	32	0	0	37	58	19
2020	HR-03	18	5	5	23	50	0	0	23	73	22
2019	HR	13	13	8	30	35	3	0	26	67	40
2019	HR-02	27	13	7	20	27	7	0	43	50	15
2019	HR-03	5	11	11	37	37	0	0	16	74	19
2018	HR	4	13	22	30	24	7	0	19	58	46
2018	HR-03	0	14	19	29	29	10	0	16	63	21
2017	HR	8	15	28	23	23	0	3	24	47	38
2017	HR-02	18	9	36	18	18	0	0	27	36	11
2017	HR-03	5	10	35	20	25	0	5	16	47	20
2014	HR	10	24	14	21	31	0	0	34	52	29
2014	HR-03	0	26	16	26	32	0	0	26	58	19

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	48	22	24	0	4	2	71	4	50
2020	HR-02	47	32	21	0	0	0	79	0	19
2020	HR-03	36	23	27	0	9	5	62	10	22
2019	HR	36	28	28	5	0	3	66	5	39
2019	HR-02	40	20	33	0	0	7	64	0	15
2019	HR-03	26	37	32	5	0	0	63	5	19

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	44	30	20	4	0	0	2	76	4	50
2020	HR-02	47	32	11	5	0	0	5	83	6	19
2020	HR-03	45	36	18	0	0	0	0	82	0	22
2019	HR	23	30	30	8	5	5	0	55	13	40
2019	HR-02	27	20	33	13	0	7	0	50	14	15
2019	HR-03	16	37	26	5	11	5	0	56	17	19

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	80	8	2	4	0	6	0	94	4	50
2020	HR-02	79	16	0	0	0	5	0	100	0	19
2020	HR-03	86	5	0	9	0	0	0	91	9	22
2019	HR	70	8	10	8	3	0	3	79	10	40
2019	HR-02	73	7	7	7	0	0	7	86	7	15
2019	HR-03	74	5	11	11	0	0	0	79	11	19

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Total responses
2020	HR	80	4	8	8	91	49
2020	HR-02	74	11	5	11	94	19
2020	HR-03	86	0	9	5	90	22
2019	HR	78	8	3	13	97	40
2019	HR-02	67	7	7	20	92	15
2019	HR-03	89	5	0	5	100	19

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	24	36	18	12	6	4	63	19	50
2020	HR-02	32	32	21	11	5	0	63	16	19
2020	HR-03	18	41	14	9	9	9	65	20	22
2019	HR	18	40	13	20	0	10	64	22	40
2019	HR-02	20	40	13	13	0	13	69	15	15
2019	HR-03	11	37	16	26	0	11	53	29	19
2018	HR	17	38	26	9	4	6	59	14	47
2018	HR-03	10	29	38	14	5	5	40	20	21
2017	HR	18	31	23	15	5	8	53	22	38
2017	HR-02	18	55	18	9	0	0	73	9	11
2017	HR-03	10	15	35	20	10	10	28	33	20

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	34	44	12	6	2	2	0	80	8	50
2020	HR-02	37	42	11	5	0	5	0	83	6	19
2020	HR-03	23	55	14	5	5	0	0	77	9	22
2019	HR	25	45	15	13	0	3	0	72	13	40
2019	HR-02	47	27	7	13	0	7	0	79	14	15
2019	HR-03	11	58	21	11	0	0	0	68	11	19
2018	HR	38	36	15	4	2	4	0	78	7	47
2018	HR-03	24	48	14	10	5	0	0	71	14	21
2017	HR	15	64	8	8	0	3	3	84	8	38
2017	HR-02	18	82	0	0	0	0	0	100	0	11
2017	HR-03	15	60	10	10	0	0	5	79	11	20
2014	HR	14	48	24	10	0	3	0	64	11	29
2014	HR-03	11	42	26	16	0	5	0	56	17	19

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	34	42	14	6	0	4	0	79	6	50
2020	HR-02	37	37	26	0	0	0	0	74	0	19
2020	HR-03	23	55	5	14	0	5	0	81	14	22
2019	HR	35	38	15	3	0	8	3	81	3	40
2019	HR-02	40	33	13	0	0	13	0	85	0	15
2019	HR-03	26	42	21	5	0	0	5	72	6	19
2018	HR	36	32	17	2	2	11	0	76	5	47
2018	HR-03	24	43	14	5	5	10	0	74	11	21
2017	HR	26	33	23	8	0	8	3	66	9	38
2017	HR-02	27	45	18	0	0	9	0	80	0	11
2017	HR-03	20	35	25	10	0	5	5	61	11	20
2014	HR	28	34	21	7	0	10	0	69	8	29
2014	HR-03	21	32	21	11	0	16	0	62	13	19

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	30	26	28	8	2	6	60	11	50
2020	HR-02	32	26	26	5	5	5	61	11	19
2020	HR-03	27	27	32	9	0	5	57	10	22

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	52	34	8	2	2	2	90	2	50
2020	HR-02	53	42	5	0	0	0	95	0	19
2020	HR-03	50	23	14	5	5	5	80	5	22

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	50	28	16	4	2	0	78	6	50
2020	HR-02	58	37	5	0	0	0	95	0	19
2020	HR-03	41	27	18	9	5	0	68	14	22
2019	HR	35	43	13	10	0	0	78	10	40
2019	HR-02	40	27	27	7	0	0	67	7	15
2019	HR-03	26	53	5	16	0	0	79	16	19
2018	HR	40	32	15	6	4	2	74	11	47
2018	HR-03	24	43	14	10	10	0	67	19	21
2017	HR	33	44	13	8	3	0	77	10	38
2017	HR-02	45	55	0	0	0	0	100	0	11
2017	HR-03	25	45	20	5	5	0	70	10	20
2014	HR	38	28	17	14	3	0	66	17	29
2014	HR-03	32	26	16	21	5	0	58	26	19

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	48	22	18	10	0	2	71	10	50
2020	HR-02	58	32	11	0	0	0	89	0	19
2020	HR-03	36	18	18	23	0	5	57	24	22
2019	HR	31	36	21	10	3	0	67	13	39
2019	HR-02	43	21	29	0	7	0	64	7	14
2019	HR-03	21	42	16	21	0	0	63	21	19
2018	HR	32	30	21	13	2	2	63	15	47
2018	HR-03	24	19	33	14	5	5	45	20	21
2017	HR	31	38	18	5	8	0	69	13	38
2017	HR-02	36	64	0	0	0	0	100	0	11
2017	HR-03	20	30	35	5	10	0	50	15	20
2014	HR	28	21	24	21	7	0	48	28	29
2014	HR-03	16	32	26	16	11	0	47	26	19

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	46	22	14	16	0	2	69	16	50
2020	HR-02	58	32	11	0	0	0	89	0	19
2020	HR-03	36	14	18	27	0	5	52	29	22
2019	HR	33	38	18	13	0	0	70	13	40
2019	HR-02	47	27	27	0	0	0	73	0	15
2019	HR-03	16	47	11	26	0	0	63	26	19
2018	HR	35	22	22	15	7	0	57	22	46
2018	HR-03	24	14	33	14	14	0	38	29	21
2017	HR	33	33	21	5	8	0	67	13	38
2017	HR-02	45	45	9	0	0	0	91	0	11
2017	HR-03	20	30	35	10	5	0	50	15	20
2014	HR	28	17	21	24	10	0	45	34	29
2014	HR-03	16	26	21	21	16	0	42	37	19

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	50	16	16	4	0	6	8	77	5	50
2020	HR-02	63	11	5	5	0	0	16	88	6	19
2020	HR-03	36	14	27	5	0	14	5	61	6	22
2019	HR	45	18	20	5	3	5	5	69	8	40
2019	HR-02	67	13	0	7	7	7	0	86	14	15
2019	HR-03	26	26	26	5	0	5	11	63	6	19
2018	HR	43	26	19	2	2	4	4	74	5	47
2018	HR-03	29	38	29	0	0	0	5	70	0	21
2017	HR	36	33	8	5	8	5	5	77	14	38
2017	HR-02	64	27	0	0	0	9	0	100	0	11
2017	HR-03	25	35	15	5	5	5	10	71	12	20
2014	HR	34	28	24	3	3	3	3	67	7	29
2014	HR-03	32	26	32	0	5	0	5	61	6	19

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	HR	4	64	32	50
2020	HR-02	5	63	32	19
2020	HR-03	5	77	18	22
2019	HR	8	55	38	40
2019	HR-02	13	47	40	15
2019	HR-03	5	63	32	19
2018	HR	15	62	23	47
2018	HR-03	10	71	19	21
2017	HR	10	72	18	38
2017	HR-02	0	91	9	11
2017	HR-03	15	70	15	20
2014	HR	10	69	21	29
2014	HR-03	11	63	26	19

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR	18	82	50
2020	HR-03	23	77	22
2019	HR	18	83	40

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	14	10	18	10	0	44	4	46	19	50
2020	HR-02	16	11	11	16	0	42	5	50	30	19
2020	HR-03	14	14	18	9	0	41	5	50	17	22
2019	HR	3	15	15	15	10	33	10	30	43	40
2019	HR-02	0	13	20	20	13	27	7	20	50	15
2019	HR-03	5	21	11	11	5	32	16	50	30	19
2018	HR	9	13	17	4	11	40	6	40	28	47
2018	HR-03	5	19	14	0	14	38	10	45	27	21
2017	HR	8	18	8	8	13	36	10	48	38	38
2017	HR-02	27	18	9	9	0	27	9	71	14	11
2017	HR-03	0	25	5	5	10	40	15	56	33	20
2014	HR	3	10	28	10	0	41	7	27	20	29
2014	HR-03	0	16	26	11	0	42	5	30	20	19

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	36	30	16	8	0	8	2	73	9	50
2020	HR-02	53	21	11	5	0	5	5	82	6	19
2020	HR-03	18	41	14	14	0	14	0	68	16	22
2019	HR	18	23	35	10	3	13	0	46	14	40
2019	HR-02	20	20	27	20	0	13	0	46	23	15
2019	HR-03	21	16	42	5	0	16	0	44	6	19
2018	HR	17	23	32	6	4	17	0	49	13	47
2018	HR-03	5	33	29	5	10	19	0	47	18	21
2017	HR	13	33	10	5	8	28	3	67	19	38
2017	HR-02	27	64	0	0	0	9	0	100	0	11
2017	HR-03	10	20	20	5	10	30	5	46	23	20
2014	HR	7	24	21	17	0	31	0	45	25	29
2014	HR-03	5	16	26	21	0	32	0	31	31	19

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	14	12	16	2	0	50	6	59	5	50
2020	HR-02	16	11	11	0	0	58	5	71	0	19
2020	HR-03	14	18	14	5	0	45	5	64	9	22
2019	HR	8	13	20	3	0	48	10	47	6	40
2019	HR-02	7	20	7	7	0	53	7	67	17	15
2019	HR-03	11	5	26	0	0	42	16	38	0	19
2018	HR	9	13	17	4	2	51	4	48	14	47
2018	HR-03	5	19	10	5	5	52	5	56	22	21
2017	HR	10	8	21	3	0	49	10	44	6	38
2017	HR-02	18	18	9	0	0	36	18	80	0	11
2017	HR-03	10	5	30	0	0	45	10	33	0	20
2014	HR	7	17	17	0	0	55	3	58	0	29
2014	HR-03	0	21	16	0	0	63	0	57	0	19

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	30	36	18	6	10	0	73	7	50
2020	HR-02	37	42	16	0	5	0	83	0	19
2020	HR-03	18	45	14	14	9	0	70	15	22
2019	HR	23	28	18	3	28	0	71	4	39
2019	HR-02	21	29	7	7	36	0	78	11	14
2019	HR-03	26	21	32	0	21	0	60	0	19
2018	HR	15	23	32	2	26	2	53	3	47
2018	HR-03	5	33	29	0	33	0	57	0	21
2017	HR	18	38	18	5	18	3	71	6	38
2017	HR-02	27	55	9	0	9	0	90	0	11
2017	HR-03	20	25	30	5	15	5	56	6	20
2014	HR	17	28	17	0	38	0	72	0	29
2014	HR-03	11	21	21	0	47	0	60	0	19

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	37	37	14	8	2	0	2	75	10	49
2020	HR-03	36	36	14	9	0	0	5	76	10	22

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	14	22	41	12	10	37	22	49
2020	HR-03	18	18	32	18	14	36	32	22
2019	HR	10	15	30	25	20	25	45	40
2019	HR-02	13	20	20	27	20	33	47	15
2019	HR-03	11	16	37	21	16	26	37	19
2018	HR	11	9	26	32	23	19	55	47
2018	HR-03	10	10	38	24	19	19	43	21
2017	HR	10	13	38	15	23	23	38	38
2017	HR-02	9	9	27	27	27	18	55	11
2017	HR-03	15	15	45	15	10	30	25	20

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	14	24	31	12	18	39	31	49
2020	HR-03	9	18	32	9	32	27	41	22
2019	HR	13	13	35	25	15	25	40	40
2019	HR-02	20	20	33	13	13	40	27	15
2019	HR-03	11	5	32	32	21	16	53	19
2018	HR	11	15	34	17	23	26	40	47
2018	HR-03	14	10	38	14	24	24	38	21
2017	HR	10	13	41	13	23	23	36	38
2017	HR-02	9	18	36	18	18	27	36	11
2017	HR-03	10	5	45	15	25	15	40	20

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	30	30	17	15	9	60	23	47
2020	HR-03	25	25	25	10	15	50	25	20
2019	HR	25	20	28	23	5	45	28	40
2019	HR-02	27	27	13	33	0	53	33	15
2019	HR-03	21	21	37	11	11	42	21	19
2018	HR	19	28	23	17	13	47	30	47
2018	HR-03	19	33	24	14	10	52	24	21
2017	HR	21	29	16	18	16	50	34	37
2017	HR-02	9	27	9	36	18	36	55	11
2017	HR-03	11	42	21	5	21	53	26	19

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	12	22	20	20	24	0	35	45	49
2020	HR-03	5	18	27	14	36	0	23	50	22
2019	HR	13	10	28	31	18	0	23	49	39
2019	HR-02	20	13	13	40	13	0	33	53	15
2019	HR-03	6	11	39	22	22	0	17	44	18
2018	HR	9	9	38	13	30	2	17	43	47
2018	HR-03	14	5	38	19	24	0	19	43	21
2017	HR	10	18	23	15	33	0	28	49	38
2017	HR-02	9	9	36	18	27	0	18	45	11
2017	HR-03	5	15	20	20	40	0	20	60	20

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	39	35	12	8	4	2	75	13	49
2020	HR-03	27	27	23	9	9	5	57	19	22
2019	HR	35	28	30	3	5	0	63	8	40
2019	HR-02	53	20	13	7	7	0	73	13	15
2019	HR-03	26	32	37	0	5	0	58	5	19
2018	HR	28	23	30	9	6	4	53	16	47
2018	HR-03	29	29	24	10	5	5	60	15	21
2017	HR	23	41	18	5	10	3	66	16	38
2017	HR-02	18	64	9	0	9	0	82	9	11
2017	HR-03	15	40	25	10	10	0	55	20	20

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	22	27	27	16	6	2	50	23	49
2020	HR-03	14	14	36	18	14	5	29	33	22
2019	HR	20	25	33	13	10	0	45	23	40
2019	HR-02	33	27	20	13	7	0	60	20	15
2019	HR-03	11	26	37	11	16	0	37	26	19
2018	HR	19	23	30	15	13	0	43	28	47
2018	HR-03	19	14	29	24	14	0	33	38	21
2017	HR	21	21	36	18	3	3	42	21	38
2017	HR-02	18	36	36	0	9	0	55	9	11
2017	HR-03	15	15	35	30	0	5	32	32	20

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	24	14	31	10	8	12	44	21	49
2020	HR-02	21	16	37	21	0	5	39	22	19
2020	HR-03	24	19	33	0	14	10	47	16	21

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	29	29	29	8	6	57	14	49
2020	HR-02	37	26	21	5	11	63	16	19
2020	HR-03	29	29	33	5	5	57	10	21
2019	HR	15	40	28	10	8	55	18	40
2019	HR-02	27	27	33	7	7	53	13	15
2019	HR-03	11	42	26	11	11	53	21	19
2018	HR	21	36	26	15	2	57	17	47
2018	HR-03	19	43	24	10	5	62	14	21
2017	HR	8	41	28	18	5	49	23	38
2017	HR-02	9	45	18	27	0	55	27	11
2017	HR-03	0	45	30	15	10	45	25	20

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	23	35	19	19	0	2	2	61	20	48
2020	HR-03	19	38	29	14	0	0	0	57	14	21
2019	HR	20	33	30	13	5	0	0	53	18	40
2019	HR-02	27	20	40	7	7	0	0	47	13	15
2019	HR-03	16	37	26	16	5	0	0	53	21	19
2018	HR	13	30	34	17	4	2	0	43	22	47
2018	HR-03	5	33	43	14	5	0	0	38	19	21
2017	HR	10	38	26	13	13	0	0	49	26	38
2017	HR-02	0	45	36	18	0	0	0	45	18	11
2017	HR-03	15	30	15	15	25	0	0	45	40	20

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	40	35	10	10	4	0	75	15	48
2020	HR-03	43	33	14	5	5	0	76	10	21
2019	HR	28	23	33	13	3	0	51	15	39
2019	HR-02	33	7	40	13	7	0	40	20	15
2019	HR-03	22	28	33	17	0	0	50	17	18
2018	HR	13	54	22	4	2	4	70	7	46
2018	HR-03	10	75	10	0	5	0	85	5	20
2017	HR	23	36	28	8	5	0	59	13	38
2017	HR-02	9	64	18	9	0	0	73	9	11
2017	HR-03	25	25	30	10	10	0	50	20	20

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	44	21	25	4	6	65	10	48
2020	HR-03	43	14	33	5	5	57	10	21
2019	HR	25	28	25	15	8	53	23	40
2019	HR-02	40	20	20	0	20	60	20	15
2019	HR-03	21	21	26	32	0	42	32	19

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	25	27	19	23	6	0	0	52	29	48
2020	HR-03	24	29	14	19	14	0	0	52	33	21

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	29	39	20	10	2	69	10	49
2020	HR-02	26	42	16	11	5	72	11	19
2020	HR-03	33	33	24	10	0	67	10	21
2019	HR	38	26	28	8	0	64	8	39
2019	HR-02	53	13	20	13	0	67	13	15
2019	HR-03	33	28	33	6	0	61	6	18
2018	HR	45	32	19	4	0	77	4	47
2018	HR-03	43	38	19	0	0	81	0	21
2017	HR	28	38	26	8	0	67	8	38
2017	HR-02	27	36	18	18	0	64	18	11
2017	HR-03	30	45	20	5	0	75	5	20

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	34	40	14	12	0	74	12	50
2020	HR-02	37	53	5	5	0	89	5	19
2020	HR-03	36	27	23	14	0	64	14	22
2019	HR	48	25	15	8	5	73	13	40
2019	HR-02	67	27	7	0	0	93	0	15
2019	HR-03	32	21	26	11	11	53	21	19
2018	HR	38	34	19	4	4	72	9	47
2018	HR-03	38	29	19	10	5	67	14	21
2017	HR	33	26	23	10	8	59	18	38
2017	HR-02	36	36	18	0	9	73	9	11
2017	HR-03	15	25	30	20	10	40	30	20

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	20	36	28	14	2	56	16	50
2020	HR-02	16	47	32	5	0	63	5	19
2020	HR-03	32	27	23	18	0	59	18	22

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	57	24	10	4	4	85	4	49
2020	HR-03	64	18	14	5	0	82	5	22
2019	HR	70	15	3	0	13	97	0	40
2019	HR-02	73	13	0	0	13	100	0	15
2019	HR-03	74	16	5	0	5	94	0	19
2018	HR	78	13	4	0	4	95	0	46
2018	HR-03	81	14	0	0	5	100	0	21

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	72	18	2	2	4	0	2	92	6	50
2020	HR-02	74	11	5	5	5	0	0	84	11	19
2020	HR-03	73	23	0	0	5	0	0	95	5	22
2019	HR	58	20	10	8	3	0	3	79	10	40
2019	HR-02	53	27	7	13	0	0	0	80	13	15
2019	HR-03	63	21	11	5	0	0	0	84	5	19
2018	HR	63	17	9	2	4	2	2	84	7	46
2018	HR-03	67	14	10	0	10	0	0	81	10	21
2017	HR	69	15	3	3	5	3	3	89	8	38
2017	HR-02	73	18	0	0	0	9	0	100	0	11
2017	HR-03	60	20	0	5	10	0	5	84	16	20

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	52	32	6	8	2	0	84	10	50
2020	HR-02	63	16	11	11	0	0	79	11	19
2020	HR-03	50	36	5	5	5	0	86	9	22
2019	HR	38	36	18	5	3	0	74	8	39
2019	HR-02	53	20	13	13	0	0	73	13	15
2019	HR-03	17	50	28	0	6	0	67	6	18
2018	HR	32	32	19	11	4	2	65	15	47
2018	HR-03	19	43	19	10	10	0	62	19	21
2017	HR	51	21	13	8	8	0	72	15	38
2017	HR-02	45	18	27	0	9	0	64	9	11
2017	HR-03	50	20	10	10	10	0	70	20	20

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	67	16	6	8	2	0	0	84	10	49
2020	HR-03	64	23	9	0	5	0	0	86	5	22
2019	HR	60	30	3	8	0	0	0	90	8	40
2019	HR-02	60	27	0	13	0	0	0	87	13	15
2019	HR-03	53	37	5	5	0	0	0	89	5	19
2018	HR	57	17	15	2	6	2	0	76	9	47
2018	HR-03	57	14	19	0	10	0	0	71	10	21
2017	HR	72	8	8	8	3	0	3	82	11	38
2017	HR-02	73	9	9	9	0	0	0	82	9	11
2017	HR-03	65	10	5	10	5	0	5	79	16	20

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	66	8	2	2	0	22	95	3	50
2020	HR-02	63	5	0	0	0	32	100	0	19
2020	HR-03	73	9	5	5	0	9	90	5	22
2019	HR	59	10	5	0	0	26	93	0	39
2019	HR-02	71	7	7	0	0	14	92	0	14
2019	HR-03	53	16	5	0	0	26	93	0	19
2018	HR	55	13	6	0	2	23	91	0	47
2018	HR-03	57	24	0	0	0	19	100	0	21
2017	HR	85	0	3	0	0	13	97	0	38
2017	HR-02	82	0	0	0	0	18	100	0	11
2017	HR-03	80	0	5	0	0	15	94	0	20

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	60	24	10	4	0	0	2	86	4	50
2020	HR-02	58	32	11	0	0	0	0	89	0	19
2020	HR-03	64	18	9	9	0	0	0	82	9	22
2019	HR	53	35	3	5	0	0	5	92	5	40
2019	HR-02	67	20	7	0	0	0	7	93	0	15
2019	HR-03	47	47	0	5	0	0	0	95	5	19
2018	HR	62	19	11	2	2	2	2	84	4	47
2018	HR-03	67	10	14	5	0	0	5	80	5	21
2017	HR	56	28	8	3	0	0	5	89	3	38
2017	HR-02	45	36	9	9	0	0	0	82	9	11
2017	HR-03	55	25	10	0	0	0	10	89	0	20

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	31	29	10	14	16	0	0	59	31	49
2020	HR-03	36	32	18	9	5	0	0	68	14	22
2019	HR	48	15	18	5	15	0	0	63	20	40
2019	HR-02	27	20	13	7	33	0	0	47	40	15
2019	HR-03	63	11	21	0	5	0	0	74	5	19
2018	HR	38	23	6	9	17	2	4	66	27	47
2018	HR-03	48	24	5	5	14	0	5	75	20	21
2017	HR	49	21	15	5	5	0	5	73	11	38
2017	HR-02	55	27	9	0	9	0	0	82	9	11
2017	HR-03	55	20	10	0	5	0	10	83	6	20

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	46	30	18	4	2	0	0	76	6	50
2020	HR-02	37	37	26	0	0	0	0	74	0	19
2020	HR-03	59	18	14	5	5	0	0	77	9	22
2019	HR	49	41	5	3	3	0	0	90	5	39
2019	HR-02	57	36	7	0	0	0	0	93	0	14
2019	HR-03	47	42	5	0	5	0	0	89	5	19
2018	HR	36	26	28	4	0	2	4	66	5	47
2018	HR-03	33	14	43	5	0	0	5	50	5	21
2017	HR	59	21	15	0	3	0	3	82	3	38
2017	HR-02	91	9	0	0	0	0	0	100	0	11
2017	HR-03	40	25	30	0	0	0	5	68	0	20

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	6	50	30	10	4	56	14	50
2020	HR-02	5	63	21	5	5	68	11	19
2020	HR-03	9	41	32	18	0	50	18	22

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	13	23	44	15	6	35	21	48
2020	HR-02	26	11	47	11	5	37	16	19
2020	HR-03	5	27	41	18	9	32	27	22
2019	HR	5	18	53	23	3	23	25	40
2019	HR-02	7	20	53	20	0	27	20	15
2019	HR-03	5	11	58	21	5	16	26	19
2018	HR	9	30	28	26	9	38	34	47
2018	HR-03	10	33	24	19	14	43	33	21
2017	HR	8	21	46	18	8	28	26	38
2017	HR-02	9	18	45	18	9	27	27	11
2017	HR-03	0	15	60	15	10	15	25	20

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	4	25	35	29	6	35	29	48
2020	HR-02	0	21	42	32	5	37	21	19
2020	HR-03	10	19	38	24	10	33	29	21
2019	HR	0	25	45	30	0	30	25	40
2019	HR-02	0	13	53	33	0	33	13	15
2019	HR-03	0	32	42	26	0	26	32	19
2018	HR	9	28	34	23	6	30	36	47
2018	HR-03	19	19	33	29	0	29	38	21
2017	HR	0	18	46	28	8	36	18	38
2017	HR-02	0	0	55	27	18	45	0	11
2017	HR-03	0	30	40	30	0	30	30	20

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	42	40	8	10	0	82	10	50
2020	HR-02	53	37	0	11	0	89	11	19
2020	HR-03	36	41	14	9	0	77	9	22
2019	HR	38	38	15	5	3	79	5	39
2019	HR-02	33	27	27	7	7	64	7	15
2019	HR-03	44	44	6	6	0	89	6	18
2018	HR	21	57	13	2	6	84	2	47
2018	HR-03	14	67	14	0	5	85	0	21
2017	HR	13	51	26	8	3	66	8	38
2017	HR-02	9	45	36	9	0	55	9	11
2017	HR-03	15	50	20	10	5	68	11	20

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	36	38	12	12	2	74	14	50
2020	HR-02	37	47	11	5	0	84	5	19
2020	HR-03	36	27	14	18	5	64	23	22

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	48	32	6	8	4	2	82	12	50
2020	HR-02	42	37	5	5	5	5	83	11	19
2020	HR-03	50	36	0	9	5	0	86	14	22

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	62	18	14	6	80	6	50
2020	HR-02	53	26	16	5	79	5	19
2020	HR-03	68	14	14	5	82	5	22

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	24	32	24	12	8	0	56	20	50
2020	HR-02	21	32	32	11	5	0	53	16	19
2020	HR-03	23	36	23	9	9	0	59	18	22
2019	HR	15	40	25	13	3	5	58	16	40
2019	HR-02	27	33	27	13	0	0	60	13	15
2019	HR-03	11	42	21	16	5	5	56	22	19
2018	HR	15	36	28	13	6	2	52	20	47
2018	HR-03	10	43	24	14	10	0	52	24	21
2017	HR	10	33	23	21	10	3	45	32	38
2017	HR-02	9	36	36	18	0	0	45	18	11
2017	HR-03	0	40	20	20	15	5	42	37	20

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	28	48	10	14	76	14	50
2020	HR-02	37	47	5	11	84	11	19
2020	HR-03	23	41	18	18	64	18	22

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	27	35	16	22	61	22	49
2020	HR-02	26	32	16	26	58	26	19
2020	HR-03	24	38	19	19	62	19	21

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	24	47	18	8	2	71	10	49
2020	HR-02	17	50	28	6	0	67	6	18
2020	HR-03	27	45	14	9	5	73	14	22

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	46	40	12	2	86	2	50
2020	HR-02	47	42	5	5	89	5	19
2020	HR-03	45	36	18	0	82	0	22

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	68	20	2	2	8	96	2	50
2020	HR-02	68	11	0	5	16	94	6	19
2020	HR-03	68	27	0	0	5	100	0	22

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	56	34	8	2	90	2	50
2020	HR-02	58	32	11	0	89	0	19
2020	HR-03	59	32	9	0	91	0	22

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	64	22	10	2	2	86	4	50
2020	HR-02	63	16	21	0	0	79	0	19
2020	HR-03	68	27	0	0	5	95	5	22

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Most positive or least negative answers (%)	Total responses
2020	HR	66	24	10	90	50
2020	HR-02	68	21	11	89	19
2020	HR-03	68	23	9	91	22

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR	2	98	50
2020	HR-02	5	95	19
2020	HR-03	0	100	22

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR	8	92	50
2020	HR-02	11	89	19
2020	HR-03	5	95	22
2019	HR	18	83	40
2019	HR-02	33	67	15
2019	HR-03	11	89	19
2017	HR	18	82	38
2017	HR-02	0	100	11
2014	HR	17	83	29

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	60	24	10	2	2	2	88	2	50
2020	HR-02	68	21	11	0	0	0	89	0	19
2020	HR-03	59	23	9	5	5	0	86	5	22

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	68	20	10	2	23	77	50
2020	HR-02	63	16	16	5	20	80	19
2020	HR-03	73	23	5	0	24	76	22

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HR	26	74	34
2020	HR-03	25	75	16

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	9	15	9	21	35	6	6	27	63	34
2020	HR-03	6	19	0	6	50	13	6	31	69	16

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	6	15	18	29	29	3	0	21	61	34
2020	HR-03	13	6	13	19	44	6	0	20	67	16

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HR	43	10	18	4	8	0	16	63	15	49
2020	HR-02	56	6	11	6	0	0	22	79	7	18
2020	HR-03	32	18	23	5	9	0	14	58	16	22
2019	HR	38	13	20	8	10	0	13	57	20	40
2019	HR-02	53	13	13	7	0	0	13	77	8	15
2019	HR-03	37	11	32	5	5	0	11	53	12	19
2018	HR	36	19	13	2	9	2	19	70	14	47
2018	HR-03	38	24	14	0	0	0	24	81	0	21

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Parks Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - HR

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations