2020 Public Service Employee Survey Results for Parks Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - ES

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 24 56 4 15 2 0 0 80 17 54
2020 ES-02 40 40 10 10 0 0 0 80 10 10
2020 ES-06 33 47 0 20 0 0 0 80 20 15
2020 ES-07 9 64 9 9 9 0 0 73 18 11

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 69 25 4 0 2 0 0 95 2 55
2020 ES-02 40 40 10 0 10 0 0 80 10 10
2020 ES-06 80 13 7 0 0 0 0 93 0 15
2020 ES-07 45 55 0 0 0 0 0 100 0 11
2017 ES 74 13 0 13 0 0 0 87 13 29
2017 ES-05 67 33 0 0 0 0 0 100 0 12
2014 ES 76 16 5 3 0 0 0 92 3 36

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 38 33 9 13 4 0 4 74 17 55
2020 ES-02 60 20 10 10 0 0 0 80 10 10
2020 ES-06 47 33 13 7 0 0 0 80 7 15
2020 ES-07 9 27 18 27 0 0 18 44 33 11
2019 ES 41 43 6 10 0 0 0 84 10 49
2019 ES-06 40 60 0 0 0 0 0 100 0 10
2017 ES 36 38 0 6 19 0 0 74 26 29
2017 ES-05 34 33 0 8 25 0 0 67 33 12
2014 ES 55 34 3 5 3 0 0 89 8 36

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 33 35 11 18 4 0 0 67 22 55
2020 ES-02 10 60 10 10 10 0 0 70 20 10
2020 ES-06 40 27 7 27 0 0 0 67 27 15
2020 ES-07 18 55 18 9 0 0 0 73 9 11
2019 ES 22 49 10 16 2 0 0 71 18 49
2019 ES-06 30 60 0 10 0 0 0 90 10 10
2018 ES 10 65 3 13 10 0 0 74 23 31
2018 ES-05 7 60 7 13 13 0 0 67 27 15
2017 ES 32 38 10 19 0 0 0 71 19 29
2017 ES-05 25 41 18 16 0 0 0 66 16 12
2014 ES 27 39 16 19 0 0 0 66 19 36

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 49 36 5 4 5 0 0 85 9 55
2020 ES-02 60 20 10 0 10 0 0 80 10 10
2020 ES-06 53 33 7 7 0 0 0 87 7 15
2020 ES-07 27 55 9 9 0 0 0 82 9 11
2019 ES 47 39 8 4 2 0 0 86 6 49
2019 ES-06 60 40 0 0 0 0 0 100 0 10
2017 ES 58 29 3 10 0 0 0 87 10 29
2017 ES-05 57 34 0 8 0 0 0 92 8 12
2014 ES 40 38 8 13 0 0 0 79 13 36

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 49 24 9 9 9 0 0 73 18 55
2020 ES-02 40 20 10 20 10 0 0 60 30 10
2020 ES-06 67 20 0 7 7 0 0 87 13 15
2020 ES-07 18 36 27 18 0 0 0 55 18 11
2019 ES 35 37 12 8 6 2 0 73 15 49
2019 ES-06 40 50 10 0 0 0 0 90 0 10
2018 ES 35 45 6 10 3 0 0 81 13 31
2018 ES-05 33 47 0 13 7 0 0 80 20 15
2017 ES 42 42 10 6 0 0 0 84 6 29
2017 ES-05 51 41 0 8 0 0 0 92 8 12
2014 ES 52 24 11 5 5 0 3 78 11 36

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 38 44 5 7 5 0 0 82 13 55
2020 ES-02 50 30 0 20 0 0 0 80 20 10
2020 ES-06 27 47 13 7 7 0 0 73 13 15
2020 ES-07 45 45 9 0 0 0 0 91 0 11
2019 ES 29 43 10 10 8 0 0 71 18 49
2019 ES-06 50 50 0 0 0 0 0 100 0 10
2018 ES 35 45 6 10 0 3 0 83 10 31
2018 ES-05 27 53 0 13 0 7 0 86 14 15
2017 ES 30 57 7 6 0 0 0 87 6 29
2017 ES-05 26 57 8 8 0 0 0 84 8 12
2014 ES 35 44 16 0 5 0 0 79 5 36

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 42 29 13 11 5 0 0 71 16 55
2020 ES-02 30 20 20 20 10 0 0 50 30 10
2020 ES-06 67 20 7 7 0 0 0 87 7 15
2020 ES-07 45 27 18 9 0 0 0 73 9 11
2019 ES 27 27 16 29 2 0 0 53 31 49
2019 ES-06 60 30 10 0 0 0 0 90 0 10
2018 ES 23 45 13 19 0 0 0 68 19 31
2018 ES-05 13 60 7 20 0 0 0 73 20 15
2017 ES 23 32 7 35 3 0 0 55 38 29
2017 ES-05 16 41 18 25 0 0 0 57 25 12
2014 ES 43 36 5 11 5 0 0 79 16 36

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 31 33 13 15 9 0 0 64 24 55
2020 ES-02 10 30 30 20 10 0 0 40 30 10
2020 ES-06 47 33 7 13 0 0 0 80 13 15
2020 ES-07 27 45 0 18 9 0 0 73 27 11
2019 ES 29 33 8 24 6 0 0 61 31 49
2019 ES-06 50 30 10 10 0 0 0 80 10 10
2018 ES 23 42 13 16 6 0 0 65 23 31
2018 ES-05 7 53 7 27 7 0 0 60 33 15
2017 ES 19 35 13 26 6 0 0 55 32 29
2017 ES-05 16 49 8 10 16 0 0 66 26 12

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 54 33 6 6 2 0 0 87 7 54
2020 ES-02 60 30 0 10 0 0 0 90 10 10
2020 ES-06 57 21 14 7 0 0 0 79 7 14
2020 ES-07 55 36 9 0 0 0 0 91 0 11
2019 ES 47 45 2 4 2 0 0 92 6 49
2019 ES-06 60 40 0 0 0 0 0 100 0 10
2018 ES 61 32 3 0 3 0 0 94 3 31
2018 ES-05 53 40 0 0 7 0 0 93 7 15
2017 ES 35 44 17 3 0 0 0 80 3 29
2017 ES-05 33 49 18 0 0 0 0 82 0 12
2014 ES 47 42 0 5 5 0 0 89 11 36

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 35 38 11 9 7 0 0 73 16 55
2020 ES-02 30 10 10 30 20 0 0 40 50 10
2020 ES-06 53 27 13 7 0 0 0 80 7 15
2020 ES-07 27 55 9 9 0 0 0 82 9 11
2019 ES 22 45 12 14 6 0 0 67 20 49
2019 ES-06 30 50 10 10 0 0 0 80 10 10
2018 ES 23 52 6 10 10 0 0 74 19 31
2018 ES-05 20 53 0 13 13 0 0 73 27 15
2017 ES 19 38 16 16 10 0 0 58 26 29
2017 ES-05 16 49 18 16 0 0 0 66 16 12

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 49 31 15 4 2 0 0 80 5 55
2020 ES-02 60 20 20 0 0 0 0 80 0 10
2020 ES-06 40 40 13 7 0 0 0 80 7 15
2020 ES-07 55 36 9 0 0 0 0 91 0 11
2019 ES 37 43 4 14 2 0 0 80 16 49
2019 ES-06 60 40 0 0 0 0 0 100 0 10
2018 ES 39 48 10 3 0 0 0 87 3 31
2018 ES-05 40 47 7 7 0 0 0 87 7 15
2017 ES 39 55 0 7 0 0 0 93 7 29
2017 ES-05 25 75 0 0 0 0 0 100 0 12
2014 ES 66 29 3 0 0 3 0 97 0 36

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 42 38 7 5 7 0 0 80 13 55
2020 ES-02 30 40 10 20 0 0 0 70 20 10
2020 ES-06 47 40 13 0 0 0 0 87 0 15
2020 ES-07 64 27 0 9 0 0 0 91 9 11
2019 ES 31 41 10 8 8 2 0 73 17 49
2019 ES-06 40 60 0 0 0 0 0 100 0 10
2018 ES 32 39 13 6 10 0 0 71 16 31
2018 ES-05 40 33 13 0 13 0 0 73 13 15
2017 ES 29 55 3 10 3 0 0 84 13 29
2017 ES-05 25 67 8 0 0 0 0 92 0 12
2014 ES 42 29 5 19 5 0 0 71 24 36

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 47 33 7 4 9 0 0 80 13 55
2020 ES-02 50 20 20 10 0 0 0 70 10 10
2020 ES-06 53 33 13 0 0 0 0 87 0 15
2020 ES-07 55 36 0 9 0 0 0 91 9 11
2019 ES 39 27 12 12 10 0 0 65 22 49
2019 ES-06 60 40 0 0 0 0 0 100 0 10
2018 ES 42 35 10 6 6 0 0 77 13 31
2018 ES-05 40 40 7 7 7 0 0 80 13 15
2017 ES 30 35 16 16 3 0 0 65 19 29
2017 ES-05 26 49 16 8 0 0 0 75 8 12
2014 ES 30 46 13 5 3 3 0 78 8 36

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 35 35 11 9 9 0 2 70 19 55
2020 ES-02 30 30 20 10 10 0 0 60 20 10
2020 ES-06 47 33 7 7 7 0 0 80 13 15
2020 ES-07 27 45 9 9 0 0 9 80 10 11
2019 ES 20 48 13 9 9 0 2 69 18 46
2018 ES 26 45 10 6 13 0 0 71 19 31
2018 ES-05 13 40 20 7 20 0 0 53 27 15
2017 ES 23 44 3 23 3 3 0 70 27 29
2017 ES-05 26 41 8 25 0 0 0 67 25 12
2014 ES 34 50 5 5 3 3 0 86 8 36

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 45 36 7 4 7 0 0 82 11 55
2020 ES-02 60 40 0 0 0 0 0 100 0 10
2020 ES-06 53 20 13 0 13 0 0 73 13 15
2020 ES-07 36 55 9 0 0 0 0 91 0 11
2019 ES 39 39 12 6 4 0 0 78 10 49
2019 ES-06 60 40 0 0 0 0 0 100 0 10
2018 ES 35 48 10 6 0 0 0 84 6 31
2018 ES-05 27 47 20 7 0 0 0 73 7 15
2017 ES 33 41 16 10 0 0 0 74 10 29
2017 ES-05 26 41 16 16 0 0 0 67 16 12
2014 ES 52 32 11 0 3 3 0 86 3 36

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 34 34 15 9 8 0 0 68 17 53
2020 ES-02 60 10 20 0 10 0 0 70 10 10
2020 ES-06 33 40 7 7 13 0 0 73 20 15
2019 ES 47 20 22 2 8 0 0 67 10 49
2019 ES-06 50 30 20 0 0 0 0 80 0 10
2018 ES 39 23 16 13 10 0 0 61 23 31
2018 ES-05 40 13 13 13 20 0 0 53 33 15
2017 ES 36 32 26 3 3 0 0 68 6 29
2017 ES-05 34 41 16 0 8 0 0 75 8 12
2014 ES 58 31 5 3 0 3 0 92 3 36

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 18 16 40 18 5 0 2 24 35 55
2020 ES-02 10 10 50 20 10 0 0 30 20 10
2020 ES-06 7 20 27 27 13 0 7 43 29 15
2020 ES-07 18 18 55 9 0 0 0 9 36 11
2019 ES 13 29 35 17 6 0 0 23 42 48
2018 ES 32 19 23 6 13 3 3 21 55 31
2018 ES-05 47 13 27 0 7 7 0 7 64 15
2017 ES 7 38 29 20 6 0 0 27 45 29
2017 ES-05 8 41 25 26 0 0 0 26 49 12
2014 ES 3 13 38 32 8 5 0 43 17 36

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 20 16 25 25 9 2 2 36 38 55
2020 ES-02 40 10 30 10 10 0 0 20 50 10
2020 ES-06 13 13 13 40 7 7 7 54 31 15
2020 ES-07 0 18 64 18 0 0 0 18 18 11
2019 ES 15 31 29 17 8 0 0 25 46 48
2018 ES 10 29 19 13 23 6 0 38 41 31
2018 ES-05 13 33 13 20 13 7 0 36 50 15
2017 ES 3 20 41 16 16 3 0 33 24 29
2017 ES-05 8 43 25 8 16 0 0 25 51 12
2014 ES 5 8 34 28 14 11 0 46 15 35

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 13 25 36 13 11 0 2 24 39 55
2020 ES-02 10 30 30 10 20 0 0 30 40 10
2020 ES-06 7 20 27 27 13 0 7 43 29 15
2020 ES-07 9 27 55 9 0 0 0 9 36 11
2019 ES 13 28 30 19 9 0 2 28 41 47
2018 ES 6 29 32 16 10 6 0 28 38 31
2018 ES-05 13 40 20 13 7 7 0 21 57 15
2017 ES 22 29 30 10 6 3 0 17 53 29
2017 ES-05 25 25 43 8 0 0 0 8 49 12
2014 ES 9 11 21 35 11 11 3 53 23 36

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 9 15 33 33 9 0 2 43 24 55
2020 ES-02 10 10 30 40 10 0 0 50 20 10
2020 ES-06 7 13 33 33 7 0 7 43 21 15
2020 ES-07 27 9 45 18 0 0 0 18 36 11
2019 ES 6 15 28 32 19 0 0 51 21 47
2018 ES 13 19 19 29 13 6 0 45 34 31
2018 ES-05 13 27 20 20 13 7 0 36 43 15
2017 ES 3 23 19 33 22 0 0 55 26 29
2017 ES-05 8 33 8 43 8 0 0 51 41 12
2014 ES 0 8 24 31 27 5 5 64 9 36

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 20 20 22 20 11 4 4 33 43 55
2020 ES-02 30 10 20 30 10 0 0 40 40 10
2020 ES-06 7 20 13 40 13 0 7 57 29 15
2020 ES-07 9 45 36 0 0 0 9 0 60 11
2019 ES 23 19 27 25 4 2 0 30 43 48
2018 ES 26 19 29 6 13 6 0 21 48 31
2018 ES-05 33 20 27 0 13 7 0 14 57 15
2017 ES 16 16 29 13 26 0 0 39 32 29
2017 ES-05 25 16 25 16 18 0 0 34 41 12
2014 ES 5 32 16 23 13 8 3 41 42 36

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 16 16 20 22 16 2 7 42 36 55
2020 ES-02 0 20 40 10 20 0 10 33 22 10
2020 ES-06 20 7 13 33 20 0 7 57 29 15
2020 ES-07 18 18 36 9 0 0 18 11 44 11
2019 ES 17 25 27 17 10 2 2 28 43 48
2018 ES 26 19 32 10 10 3 0 20 47 31
2018 ES-05 33 13 33 7 7 7 0 14 50 15
2017 ES 16 23 35 0 19 3 3 20 42 29
2017 ES-05 33 26 25 0 16 0 0 16 59 12
2014 ES 5 11 21 36 16 11 0 58 18 36

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 13 25 35 13 13 0 2 26 39 55
2020 ES-02 0 30 30 10 30 0 0 40 30 10
2020 ES-06 13 13 27 27 13 0 7 43 29 15
2020 ES-07 27 9 45 9 9 0 0 18 36 11
2019 ES 6 29 29 25 8 0 2 34 36 48
2018 ES 16 16 32 19 6 10 0 29 36 31
2018 ES-05 20 20 33 13 7 7 0 21 43 15
2017 ES 6 35 26 19 6 3 3 27 45 29
2017 ES-05 8 49 26 8 8 0 0 16 57 12
2014 ES 12 8 34 19 8 11 8 33 24 36

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 11 20 24 31 13 0 2 44 31 55
2020 ES-02 20 30 20 20 10 0 0 30 50 10
2020 ES-06 7 7 20 40 20 0 7 64 14 15
2020 ES-07 9 9 36 45 0 0 0 45 18 11
2019 ES 17 21 33 23 6 0 0 29 38 48
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 26 24 17 6 9 15 4 61 18 54
2020 ES-06 40 13 7 0 7 27 7 80 10 15
2020 ES-07 9 36 27 18 9 0 0 45 27 11
2019 ES 14 37 18 12 8 6 4 57 23 49
2019 ES-06 0 50 10 20 0 10 10 63 25 10
2018 ES 13 19 13 16 6 16 16 48 33 31
2018 ES-05 20 20 20 7 13 0 20 50 25 15
2017 ES 22 30 13 22 0 3 10 60 25 29
2017 ES-05 25 34 16 8 0 0 16 71 10 12
2014 ES 25 31 16 10 8 8 3 62 20 37

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 56 22 7 5 5 4 0 81 11 55
2020 ES-02 50 20 20 10 0 0 0 70 10 10
2020 ES-06 60 27 0 0 7 7 0 93 7 15
2020 ES-07 55 27 9 9 0 0 0 82 9 11
2019 ES 42 31 6 10 8 2 0 74 19 48
2019 ES-06 40 50 0 0 10 0 0 90 10 10
2018 ES 39 35 10 6 10 0 0 74 16 31
2018 ES-05 40 33 7 13 7 0 0 73 20 15
2017 ES 49 32 7 13 0 0 0 81 13 29
2017 ES-05 51 41 0 8 0 0 0 92 8 12
2014 ES 45 32 5 10 5 3 0 79 16 37

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 56 29 9 2 4 0 0 85 5 55
2020 ES-02 60 10 20 10 0 0 0 70 10 10
2020 ES-06 60 27 7 0 7 0 0 87 7 15
2020 ES-07 45 45 9 0 0 0 0 91 0 11
2019 ES 45 43 6 4 2 0 0 88 6 49
2019 ES-06 50 50 0 0 0 0 0 100 0 10
2018 ES 32 42 3 13 10 0 0 74 23 31
2018 ES-05 40 27 0 20 13 0 0 67 33 15
2017 ES 55 32 7 6 0 0 0 87 6 29
2017 ES-05 59 33 8 0 0 0 0 92 0 12
2014 ES 52 24 8 11 3 3 0 78 14 36

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 56 22 15 5 2 0 0 78 7 55
2020 ES-02 60 20 10 10 0 0 0 80 10 10
2020 ES-06 60 20 20 0 0 0 0 80 0 15
2020 ES-07 55 9 27 9 0 0 0 64 9 11
2019 ES 41 37 6 12 2 2 0 79 15 49
2019 ES-06 60 30 0 0 0 10 0 100 0 10
2018 ES 35 42 13 3 3 3 0 80 7 31
2018 ES-05 40 40 13 0 0 7 0 86 0 15

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 60 20 9 2 0 2 7 88 2 55
2020 ES-02 60 20 10 0 0 0 10 89 0 10
2020 ES-06 60 13 13 0 0 7 7 85 0 15
2020 ES-07 45 36 9 0 0 0 9 90 0 11
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 49 22 16 9 4 0 0 71 13 55
2020 ES-02 50 10 20 20 0 0 0 60 20 10
2020 ES-06 60 27 7 7 0 0 0 87 7 15
2020 ES-07 64 18 9 9 0 0 0 82 9 11
2019 ES 49 12 14 14 10 0 0 61 24 49
2019 ES-06 80 20 0 0 0 0 0 100 0 10

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 47 22 18 5 7 0 0 69 13 55
2020 ES-02 30 30 30 10 0 0 0 60 10 10
2020 ES-06 53 27 20 0 0 0 0 80 0 15
2020 ES-07 73 9 18 0 0 0 0 82 0 11
2019 ES 31 29 12 12 16 0 0 59 29 49
2019 ES-06 40 40 10 10 0 0 0 80 10 10
2018 ES 39 29 10 13 6 3 0 70 20 31
2018 ES-05 33 33 7 20 0 7 0 71 21 15
2017 ES 39 16 13 25 4 0 3 56 30 29
2017 ES-05 41 25 16 8 10 0 0 66 18 12
2014 ES 52 32 3 0 8 3 3 89 8 36

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 49 22 15 4 7 4 0 74 11 55
2020 ES-02 40 20 20 10 0 10 0 67 11 10
2020 ES-06 73 7 20 0 0 0 0 80 0 15
2020 ES-07 36 45 18 0 0 0 0 82 0 11

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 47 29 11 9 4 0 0 76 13 55
2020 ES-02 40 40 10 10 0 0 0 80 10 10
2020 ES-06 60 27 13 0 0 0 0 87 0 15
2020 ES-07 55 18 9 18 0 0 0 73 18 11
2019 ES 35 27 12 20 4 2 0 63 25 49
2019 ES-06 40 50 0 10 0 0 0 90 10 10
2018 ES 45 32 6 10 6 0 0 77 16 31
2018 ES-05 33 33 13 13 7 0 0 67 20 15
2017 ES 32 26 13 26 0 0 3 60 27 29
2017 ES-05 49 25 0 26 0 0 0 74 26 12
2014 ES 42 40 8 8 0 3 0 84 8 37

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 40 60 55
2020 ES-02 40 60 10
2020 ES-06 47 53 15
2020 ES-07 18 82 11

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 64 15 9 0 2 7 4 88 2 55
2020 ES-02 50 10 20 0 0 20 0 75 0 10
2020 ES-06 73 7 0 0 7 7 7 92 8 15
2020 ES-07 55 27 9 0 0 0 9 90 0 11

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 58 18 9 9 5 0 0 76 15 55
2020 ES-02 30 40 20 10 0 0 0 70 10 10
2020 ES-06 73 7 13 7 0 0 0 80 7 15
2020 ES-07 55 36 0 9 0 0 0 91 9 11
2019 ES 41 22 12 16 8 0 0 63 24 49
2019 ES-06 60 30 0 0 10 0 0 90 10 10
2018 ES 39 39 6 6 10 0 0 77 16 31
2018 ES-05 33 40 7 7 13 0 0 73 20 15
2017 ES 32 26 17 19 3 0 3 60 23 29
2017 ES-05 33 25 34 8 0 0 0 57 8 12
2014 ES 51 31 0 10 5 3 0 84 16 37
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 24 38 15 9 0 15 0 72 11 55
2020 ES-02 30 30 20 0 0 20 0 75 0 10
2020 ES-06 33 40 7 0 0 20 0 92 0 15
2020 ES-07 9 45 18 27 0 0 0 55 27 11
2019 ES 29 41 14 8 6 2 0 71 15 49
2019 ES-06 30 40 10 10 10 0 0 70 20 10
2018 ES 29 42 3 6 3 16 0 85 12 31
2018 ES-05 27 40 7 7 7 13 0 77 15 15
2017 ES 27 39 13 7 3 7 3 74 11 28
2017 ES-05 26 41 8 8 8 8 0 73 18 12
2014 ES 26 35 5 10 10 13 0 70 24 37

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 22 33 27 13 4 2 0 56 17 55
2020 ES-02 40 30 20 0 0 10 0 78 0 10
2020 ES-06 40 20 33 7 0 0 0 60 7 15
2020 ES-07 9 36 27 18 9 0 0 45 27 11
2019 ES 20 35 12 22 8 2 0 56 31 49
2019 ES-06 10 40 20 20 10 0 0 50 30 10
2018 ES 28 41 14 3 3 10 0 77 8 29
2018 ES-05 31 38 8 8 8 8 0 75 17 13
2017 ES 34 29 10 23 0 0 3 66 24 28
2017 ES-05 34 25 0 41 0 0 0 59 41 12
2014 ES 34 21 14 13 8 10 0 61 23 37

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 15 17 30 26 6 7 0 34 34 54
2020 ES-02 30 10 30 20 0 10 0 44 22 10
2020 ES-06 29 21 29 14 0 7 0 54 15 14
2020 ES-07 9 18 27 45 0 0 0 27 45 11
2019 ES 12 24 20 24 16 2 0 38 42 49
2019 ES-06 20 30 30 0 20 0 0 50 20 10
2018 ES 6 52 6 13 10 13 0 67 26 31
2018 ES-05 7 40 7 20 13 13 0 54 38 15
2017 ES 17 39 10 20 7 3 3 61 29 28
2017 ES-05 18 33 16 8 16 8 0 55 27 12
2014 ES 26 28 8 19 8 10 0 61 30 37

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 15 25 22 27 7 4 0 42 36 55
2020 ES-02 30 10 20 40 0 0 0 40 40 10
2020 ES-06 13 53 20 7 0 7 0 71 7 15
2020 ES-07 18 9 18 36 9 9 0 30 50 11
2019 ES 10 24 24 29 12 0 0 35 41 49
2019 ES-06 10 40 20 20 10 0 0 50 30 10
2018 ES 10 35 26 13 13 3 0 47 27 31
2018 ES-05 13 27 33 13 13 0 0 40 27 15
2017 ES 13 37 10 26 10 0 3 52 37 28
2017 ES-05 8 67 0 16 8 0 0 75 25 12
2014 ES 24 23 13 22 5 13 0 54 31 37

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 40 35 18 0 4 4 0 77 4 55
2020 ES-02 50 20 30 0 0 0 0 70 0 10
2020 ES-06 40 53 7 0 0 0 0 93 0 15
2020 ES-07 9 55 27 0 9 0 0 64 9 11
2019 ES 37 35 16 6 2 4 0 74 9 49
2019 ES-06 40 50 10 0 0 0 0 90 0 10
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 31 45 13 7 4 0 0 76 11 55
2020 ES-02 30 30 40 0 0 0 0 60 0 10
2020 ES-06 40 60 0 0 0 0 0 100 0 15
2020 ES-07 18 27 18 36 0 0 0 45 36 11
2019 ES 20 37 22 16 2 2 0 58 19 49
2019 ES-06 20 40 20 20 0 0 0 60 20 10
2018 ES 29 61 3 3 3 0 0 90 6 31
2018 ES-05 20 67 0 7 7 0 0 87 13 15
2017 ES 30 54 13 0 0 0 3 87 0 29
2017 ES-05 34 49 16 0 0 0 0 84 0 12
2014 ES 31 45 16 0 3 5 0 80 3 37

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 11 27 22 27 5 7 0 41 35 55
2020 ES-02 30 30 30 0 10 0 0 60 10 10
2020 ES-06 13 33 27 20 0 7 0 50 21 15
2020 ES-07 0 18 18 64 0 0 0 18 64 11
2019 ES 6 22 20 41 6 4 0 30 49 49
2019 ES-06 10 10 30 40 10 0 0 20 50 10

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 35 31 16 9 2 7 0 71 12 55
2020 ES-02 40 30 10 10 10 0 0 70 20 10
2020 ES-06 47 13 13 13 0 13 0 69 15 15
2020 ES-07 27 45 18 9 0 0 0 73 9 11
2019 ES 24 39 6 18 6 6 0 67 26 49
2019 ES-06 30 40 10 10 0 10 0 78 11 10
2018 ES 55 23 3 13 3 3 0 80 17 31
2018 ES-05 53 33 0 13 0 0 0 87 13 15
2017 ES 36 22 13 12 10 3 3 63 24 29
2017 ES-05 34 41 16 0 8 0 0 75 8 12
2014 ES 46 28 8 8 3 8 0 80 11 37

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 20 33 36 9 0 2 0 54 9 55
2020 ES-02 30 40 20 10 0 0 0 70 10 10
2020 ES-06 33 20 40 0 0 7 0 57 0 15
2020 ES-07 0 27 45 27 0 0 0 27 27 11
2019 ES 14 43 27 10 4 2 0 58 15 49
2019 ES-06 20 60 10 10 0 0 0 80 10 10
2018 ES 32 48 6 6 3 3 0 83 10 31
2018 ES-05 20 47 13 7 7 7 0 71 14 15

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 15 22 24 18 9 11 2 42 31 55
2020 ES-02 30 10 30 20 10 0 0 40 30 10
2020 ES-06 13 33 13 13 7 20 0 58 25 15
2020 ES-07 9 9 45 27 9 0 0 18 36 11
2019 ES 22 22 20 16 12 2 4 48 30 49
2019 ES-06 30 30 10 10 0 10 10 75 13 10
2018 ES 19 26 10 19 13 10 3 52 37 31
2018 ES-05 7 27 13 27 13 7 7 38 46 15
2017 ES 13 16 10 16 22 17 6 38 50 29
2017 ES-05 8 16 16 41 8 10 0 27 55 12
2014 ES 27 18 5 13 15 16 5 57 36 37

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 18 25 15 25 9 7 0 47 37 55
2020 ES-02 30 10 20 40 0 0 0 40 40 10
2020 ES-06 20 40 13 13 7 7 0 64 21 15
2020 ES-07 9 18 27 45 0 0 0 27 45 11
2019 ES 12 31 12 22 22 0 0 43 45 49
2019 ES-06 30 50 0 20 0 0 0 80 20 10
2018 ES 23 35 16 10 13 3 0 60 23 31
2018 ES-05 13 27 20 13 20 7 0 43 36 15
2017 ES 19 35 3 36 0 3 3 59 38 29
2017 ES-05 16 33 8 43 0 0 0 49 43 12
2014 ES 23 28 15 13 10 8 3 57 26 37

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 13 22 18 31 9 5 2 37 43 55
2020 ES-02 10 20 0 40 20 0 10 33 67 10
2020 ES-06 13 27 33 13 7 7 0 43 21 15
2020 ES-07 0 9 27 64 0 0 0 9 64 11
2019 ES 16 20 12 20 29 2 0 38 50 49
2019 ES-06 10 30 10 30 20 0 0 40 50 10
2018 ES 16 39 16 13 10 3 3 59 24 31
2018 ES-05 13 20 20 20 13 7 7 38 38 15
2017 ES 19 32 16 17 10 3 3 55 28 29
2017 ES-05 8 41 25 26 0 0 0 49 26 12
2014 ES 23 40 3 3 15 16 0 75 22 37

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 51 27 15 0 5 0 2 80 6 55
2020 ES-02 70 20 0 0 10 0 0 90 10 10
2020 ES-06 33 33 20 0 7 0 7 71 7 15
2020 ES-07 45 27 27 0 0 0 0 73 0 11
2019 ES 55 29 14 0 2 0 0 84 2 49
2019 ES-06 60 10 30 0 0 0 0 70 0 10

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 47 24 15 5 7 0 2 72 13 55
2020 ES-02 40 30 10 10 10 0 0 70 20 10
2020 ES-06 53 13 13 0 13 0 7 71 14 15
2020 ES-07 55 27 9 9 0 0 0 82 9 11
2019 ES 29 33 16 14 6 2 0 63 21 49
2019 ES-06 20 50 10 20 0 0 0 70 20 10

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 76 7 4 0 2 5 5 94 2 55
2020 ES-02 90 10 0 0 0 0 0 100 0 10
2020 ES-06 67 13 0 0 0 13 7 100 0 15
2020 ES-07 64 0 18 0 0 0 18 78 0 11
2019 ES 75 4 6 0 4 10 0 88 5 48
2019 ES-06 80 0 20 0 0 0 0 80 0 10

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 78 9 0 2 0 4 7 98 2 55
2020 ES-02 80 10 0 10 0 0 0 90 10 10
2020 ES-06 73 13 0 0 0 7 7 100 0 15
2020 ES-07 64 9 0 0 0 9 18 100 0 11
2019 ES 82 4 0 0 0 4 10 100 0 49
2019 ES-06 60 10 0 0 0 0 30 100 0 10

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 22 49 16 9 2 2 0 72 11 55
2020 ES-02 30 40 20 10 0 0 0 70 10 10
2020 ES-06 20 67 13 0 0 0 0 87 0 15
2020 ES-07 18 36 36 9 0 0 0 55 9 11
2019 ES 14 55 10 16 4 0 0 69 20 49
2019 ES-06 30 60 0 10 0 0 0 90 10 10
2018 ES 29 35 26 0 6 3 0 67 7 31
2018 ES-05 27 47 20 0 7 0 0 73 7 15
2017 ES 20 38 16 13 3 7 3 65 18 29
2017 ES-05 26 41 8 16 0 8 0 73 18 12

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 27 53 15 2 2 2 0 81 4 55
2020 ES-02 40 40 20 0 0 0 0 80 0 10
2020 ES-06 20 73 0 0 0 7 0 100 0 15
2020 ES-07 18 45 27 9 0 0 0 64 9 11
2019 ES 24 47 14 8 2 4 0 74 11 49
2019 ES-06 50 30 10 0 0 10 0 89 0 10
2018 ES 39 42 16 3 0 0 0 81 3 31
2018 ES-05 33 53 13 0 0 0 0 87 0 15
2017 ES 32 44 3 10 0 7 3 86 11 29
2017 ES-05 25 57 0 8 0 10 0 91 9 12
2014 ES 48 29 13 8 0 3 0 79 8 37

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 27 36 22 13 0 2 0 65 13 55
2020 ES-02 40 20 20 20 0 0 0 60 20 10
2020 ES-06 27 40 13 20 0 0 0 67 20 15
2020 ES-07 27 27 36 9 0 0 0 55 9 11
2019 ES 32 40 17 0 4 6 0 77 5 47
2018 ES 23 47 13 7 0 10 0 78 7 30
2018 ES-05 20 47 20 7 0 7 0 71 7 15
2017 ES 35 35 10 3 3 10 3 81 7 29
2017 ES-05 16 49 8 8 0 18 0 80 10 12
2014 ES 46 26 8 5 3 13 0 82 9 37

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 20 36 24 7 7 5 0 60 15 55
2020 ES-02 30 30 30 10 0 0 0 60 10 10
2020 ES-06 20 40 13 7 7 13 0 69 15 15
2020 ES-07 9 36 36 18 0 0 0 45 18 11

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 42 36 11 4 2 4 2 83 6 55
2020 ES-02 70 10 20 0 0 0 0 80 0 10
2020 ES-06 33 47 7 0 0 7 7 92 0 15
2020 ES-07 27 36 18 18 0 0 0 64 18 11

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 45 38 11 4 2 0 0 84 5 55
2020 ES-02 40 50 10 0 0 0 0 90 0 10
2020 ES-06 67 20 13 0 0 0 0 87 0 15
2020 ES-07 9 64 18 9 0 0 0 73 9 11
2019 ES 45 35 6 10 2 2 0 81 13 49
2019 ES-06 50 40 0 0 0 10 0 100 0 10
2018 ES 47 43 3 7 0 0 0 90 7 30
2018 ES-05 40 47 7 7 0 0 0 87 7 15
2017 ES 58 29 0 10 0 0 3 90 10 29
2017 ES-05 43 41 0 16 0 0 0 84 16 12
2014 ES 53 32 8 3 3 3 0 87 5 37

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 29 42 22 5 2 0 0 71 7 55
2020 ES-02 30 40 20 10 0 0 0 70 10 10
2020 ES-06 47 20 27 7 0 0 0 67 7 15
2020 ES-07 0 64 36 0 0 0 0 64 0 11
2019 ES 37 37 6 14 6 0 0 73 20 49
2019 ES-06 60 30 0 0 10 0 0 90 10 10
2018 ES 48 39 6 0 3 3 0 90 3 31
2018 ES-05 47 33 7 0 7 7 0 86 7 15
2017 ES 30 51 9 6 0 0 3 84 7 29
2017 ES-05 34 41 8 16 0 0 0 75 16 12
2014 ES 48 32 8 10 0 3 0 81 11 37

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 26 46 15 11 2 0 0 72 13 54
2020 ES-02 30 30 10 30 0 0 0 60 30 10
2020 ES-06 43 29 14 14 0 0 0 71 14 14
2020 ES-07 0 64 36 0 0 0 0 64 0 11
2019 ES 31 41 6 16 6 0 0 71 22 49
2019 ES-06 40 50 0 10 0 0 0 90 10 10
2018 ES 42 48 3 3 3 0 0 90 6 31
2018 ES-05 27 60 0 7 7 0 0 87 13 15
2017 ES 33 38 16 10 0 0 3 74 10 29
2017 ES-05 34 33 16 16 0 0 0 67 16 12
2014 ES 39 35 3 15 5 3 0 76 21 37

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 42 20 18 13 7 0 0 62 20 55
2020 ES-02 50 0 10 40 0 0 0 50 40 10
2020 ES-06 60 0 20 7 13 0 0 60 20 15
2020 ES-07 9 55 36 0 0 0 0 64 0 11
2019 ES 29 37 10 12 8 4 0 68 21 49
2019 ES-06 30 70 0 0 0 0 0 100 0 10
2018 ES 42 32 13 6 6 0 0 74 13 31
2018 ES-05 27 47 7 7 13 0 0 73 20 15
2017 ES 33 10 32 19 0 3 3 45 21 29
2017 ES-05 59 8 16 8 0 8 0 73 9 12
2014 ES 51 26 8 5 3 8 0 83 8 37
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 ES 31 20 49 55
2020 ES-02 10 10 80 10
2020 ES-06 20 33 47 15
2020 ES-07 55 9 36 11
2019 ES 31 35 35 49
2019 ES-06 40 30 30 10
2018 ES 35 19 45 31
2018 ES-05 53 13 33 15
2017 ES 48 16 36 29
2017 ES-05 41 25 34 12
2014 ES 15 34 51 37

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 ES 24 35 35 6 0 0 17
2019 ES 0 33 53 0 13 0 15
2018 ES 18 55 27 0 0 0 11
2017 ES 7 40 32 0 14 7 14
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 13 87 55
2020 ES-06 0 100 15
2019 ES 10 90 49
2018 ES 26 74 31

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 7 13 20 7 4 42 7 39 21 55
2020 ES-02 10 10 20 0 0 50 10 50 0 10
2020 ES-06 7 13 20 0 0 53 7 50 0 15
2020 ES-07 0 18 27 27 9 18 0 22 44 11
2019 ES 12 16 20 10 4 29 8 45 23 49
2019 ES-06 0 20 30 10 0 20 20 33 17 10
2018 ES 6 16 23 3 3 32 16 44 13 31
2018 ES-05 0 7 27 7 7 33 20 14 29 15
2017 ES 13 10 19 16 6 27 10 35 35 29
2017 ES-05 8 8 25 16 0 26 16 29 29 12
2014 ES 21 5 19 8 5 37 5 45 23 37

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 16 36 25 4 4 15 0 62 9 55
2020 ES-02 10 50 30 0 0 10 0 67 0 10
2020 ES-06 33 33 20 0 0 13 0 77 0 15
2020 ES-07 0 36 27 18 9 9 0 40 30 11
2019 ES 22 33 18 12 2 10 2 63 16 49
2019 ES-06 10 50 20 10 0 0 10 67 11 10
2018 ES 16 35 26 6 3 10 3 59 11 31
2018 ES-05 0 40 33 13 7 7 0 43 21 15
2017 ES 23 29 22 10 0 13 3 62 11 29
2017 ES-05 26 33 25 8 0 8 0 64 9 12
2014 ES 32 16 18 10 8 15 0 57 21 37
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 16 11 20 7 2 40 4 48 16 55
2020 ES-02 30 0 10 10 0 50 0 60 20 10
2020 ES-06 20 7 27 0 0 47 0 50 0 15
2020 ES-07 0 18 36 18 0 27 0 25 25 11
2019 ES 14 14 24 4 4 29 10 47 13 49
2019 ES-06 0 30 20 0 10 20 20 50 17 10
2018 ES 10 6 23 3 0 42 16 38 8 31
2018 ES-05 0 7 27 7 0 33 27 17 17 15
2017 ES 6 16 13 10 0 49 6 50 21 29
2017 ES-05 0 25 16 0 0 51 8 60 0 12
2014 ES 19 11 16 3 3 44 5 58 11 36

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 26 28 26 6 4 11 0 60 10 54
2020 ES-02 40 20 20 10 0 10 0 67 11 10
2020 ES-06 36 29 21 0 0 14 0 75 0 14
2020 ES-07 9 27 36 9 9 9 0 40 20 11
2019 ES 27 29 27 4 2 8 4 63 7 49
2019 ES-06 10 60 20 0 0 0 10 78 0 10
2018 ES 23 48 13 0 0 16 0 85 0 31
2018 ES-05 7 67 20 0 0 7 0 79 0 15
2017 ES 22 29 19 3 6 17 3 64 12 29
2017 ES-05 16 25 33 0 0 26 0 56 0 12
2014 ES 33 13 21 3 5 24 0 61 11 36
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 40 25 16 11 5 2 0 67 17 55
2020 ES-02 20 50 10 10 10 0 0 70 20 10
2020 ES-06 40 33 7 13 0 7 0 79 14 15
2020 ES-07 55 9 9 18 9 0 0 64 27 11

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 22 31 20 18 9 0 0 53 27 55
2020 ES-02 30 20 20 20 10 0 0 50 30 10
2020 ES-06 27 33 7 20 13 0 0 60 33 15
2020 ES-07 9 36 18 27 9 0 0 45 36 11
2019 ES 8 41 22 18 10 0 0 49 29 49
2019 ES-06 10 40 20 30 0 0 0 50 30 10
2018 ES 6 23 32 26 13 0 0 29 39 31
2018 ES-05 7 33 20 27 13 0 0 40 40 15
2017 ES 10 29 22 16 19 0 3 40 37 29
2017 ES-05 8 49 8 18 16 0 0 57 34 12

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 20 24 24 16 16 0 0 44 33 55
2020 ES-02 50 0 10 30 10 0 0 50 40 10
2020 ES-06 13 33 27 13 13 0 0 47 27 15
2020 ES-07 0 9 45 9 36 0 0 9 45 11
2019 ES 18 29 27 14 12 0 0 47 27 49
2019 ES-06 20 20 40 10 10 0 0 40 20 10
2018 ES 19 29 19 10 23 0 0 48 32 31
2018 ES-05 20 27 20 7 27 0 0 47 33 15
2017 ES 10 33 32 6 16 0 3 44 23 29
2017 ES-05 8 43 25 8 16 0 0 51 25 12

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 29 27 22 5 15 0 2 57 20 55
2020 ES-02 40 20 20 20 0 0 0 60 20 10
2020 ES-06 40 27 13 7 13 0 0 67 20 15
2020 ES-07 0 27 36 0 36 0 0 27 36 11
2019 ES 29 41 18 6 6 0 0 69 12 49
2019 ES-06 20 50 10 10 10 0 0 70 20 10
2018 ES 13 26 23 13 19 3 3 41 34 31
2018 ES-05 7 33 20 7 27 7 0 43 36 15
2017 ES 35 26 13 16 6 0 3 63 23 29
2017 ES-05 25 43 8 8 16 0 0 67 25 12

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 15 22 25 18 18 2 0 37 37 55
2020 ES-02 20 30 20 10 20 0 0 50 30 10
2020 ES-06 7 40 33 7 13 0 0 47 20 15
2020 ES-07 0 0 45 45 9 0 0 0 55 11
2019 ES 12 27 24 12 24 0 0 39 37 49
2019 ES-06 0 50 30 10 10 0 0 50 20 10
2018 ES 19 16 23 16 26 0 0 35 42 31
2018 ES-05 13 13 27 20 27 0 0 27 47 15
2017 ES 13 22 36 10 16 0 3 37 27 29
2017 ES-05 16 33 18 16 16 0 0 49 33 12

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 49 18 18 5 7 0 2 69 13 55
2020 ES-02 70 10 20 0 0 0 0 80 0 10
2020 ES-06 53 13 20 0 13 0 0 67 13 15
2020 ES-07 0 18 45 18 18 0 0 18 36 11
2019 ES 45 33 10 12 0 0 0 78 12 49
2019 ES-06 50 30 0 20 0 0 0 80 20 10
2018 ES 33 27 20 7 13 0 0 60 20 30
2018 ES-05 33 27 20 7 13 0 0 60 20 15
2017 ES 42 23 19 10 3 0 3 67 13 29
2017 ES-05 41 34 8 16 0 0 0 75 16 12

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 20 36 18 18 5 0 2 57 24 55
2020 ES-02 20 50 10 10 10 0 0 70 20 10
2020 ES-06 20 40 20 13 7 0 0 60 20 15
2020 ES-07 9 18 27 36 9 0 0 27 45 11
2019 ES 31 39 14 10 6 0 0 69 16 49
2019 ES-06 50 10 20 20 0 0 0 60 20 10
2018 ES 16 32 10 29 10 3 0 50 40 31
2018 ES-05 13 27 13 33 7 7 0 43 43 15
2017 ES 13 58 10 13 3 0 3 73 17 29
2017 ES-05 16 51 0 25 8 0 0 67 33 12

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 29 24 16 7 13 2 9 59 22 55
2020 ES-02 40 0 10 10 20 0 20 50 38 10
2020 ES-06 13 27 27 0 20 7 7 46 23 15
2020 ES-07 18 55 9 9 9 0 0 73 18 11

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 24 38 24 7 5 2 0 63 13 55
2020 ES-02 30 40 10 20 0 0 0 70 20 10
2020 ES-06 40 33 13 0 13 0 0 73 13 15
2020 ES-07 18 27 55 0 0 0 0 45 0 11
2019 ES 20 37 22 12 8 0 0 57 20 49
2019 ES-06 30 50 10 10 0 0 0 80 10 10
2018 ES 26 23 26 23 3 0 0 48 26 31
2018 ES-05 20 27 20 27 7 0 0 47 33 15
2017 ES 13 36 25 19 0 3 3 52 21 29
2017 ES-05 18 41 8 25 0 8 0 64 27 12

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 24 25 27 13 11 0 0 49 24 55
2020 ES-02 20 40 20 20 0 0 0 60 20 10
2020 ES-06 40 20 20 7 13 0 0 60 20 15
2020 ES-07 0 36 36 18 9 0 0 36 27 11
2019 ES 12 35 27 14 12 0 0 47 27 49
2019 ES-06 20 30 20 20 10 0 0 50 30 10
2018 ES 23 23 16 26 13 0 0 45 39 31
2018 ES-05 27 13 7 33 20 0 0 40 53 15
2017 ES 13 30 32 16 6 0 3 44 23 29
2017 ES-05 8 18 49 16 8 0 0 26 25 12

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 22 31 24 15 9 0 0 53 24 55
2020 ES-02 30 20 30 20 0 0 0 50 20 10
2020 ES-06 27 40 20 7 7 0 0 67 13 15
2020 ES-07 9 45 9 27 9 0 0 55 36 11
2019 ES 16 27 29 24 4 0 0 43 29 49
2019 ES-06 20 40 20 20 0 0 0 60 20 10
2018 ES 23 29 10 23 16 0 0 52 39 31
2018 ES-05 20 13 0 40 27 0 0 33 67 15
2017 ES 13 32 30 19 3 0 3 47 23 29
2017 ES-05 16 25 43 8 8 0 0 41 16 12

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 44 31 13 5 5 2 0 76 11 55
2020 ES-02 40 30 20 10 0 0 0 70 10 10
2020 ES-06 73 20 0 0 0 7 0 100 0 15
2020 ES-07 27 55 0 9 9 0 0 82 18 11
2019 ES 29 35 17 13 6 0 0 65 19 48

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 16 31 27 20 5 0 0 47 25 55
2020 ES-02 50 30 0 20 0 0 0 80 20 10
2020 ES-06 7 33 40 20 0 0 0 40 20 15
2020 ES-07 18 18 45 18 0 0 0 36 18 11

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 24 31 29 9 7 0 0 55 16 55
2020 ES-02 40 40 10 10 0 0 0 80 10 10
2020 ES-06 20 40 27 7 7 0 0 60 13 15
2020 ES-07 18 18 45 9 9 0 0 36 18 11
2019 ES 41 29 22 4 4 0 0 69 8 49
2019 ES-06 40 30 20 10 0 0 0 70 10 10
2018 ES 29 39 13 10 10 0 0 68 19 31
2018 ES-05 40 20 27 7 7 0 0 60 13 15
2017 ES 42 36 10 10 0 0 3 80 10 29
2017 ES-05 33 51 8 8 0 0 0 84 8 12

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 51 25 16 7 0 0 0 76 7 55
2020 ES-02 70 20 10 0 0 0 0 90 0 10
2020 ES-06 67 20 7 7 0 0 0 87 7 15
2020 ES-07 36 9 55 0 0 0 0 45 0 11
2019 ES 68 19 9 2 2 0 0 87 4 47
2019 ES-06 90 0 10 0 0 0 0 90 0 10
2018 ES 65 13 10 13 0 0 0 77 13 31
2018 ES-05 67 13 7 13 0 0 0 80 13 15
2017 ES 64 7 13 6 6 0 3 73 13 29
2017 ES-05 49 10 16 16 8 0 0 59 25 12

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 27 38 20 9 5 0 0 65 15 55
2020 ES-02 30 50 0 10 10 0 0 80 20 10
2020 ES-06 33 40 20 7 0 0 0 73 7 15
2020 ES-07 9 55 27 9 0 0 0 64 9 11

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 69 16 5 0 0 2 7 94 0 55
2020 ES-02 80 10 0 0 0 0 10 100 0 10
2020 ES-06 67 13 7 0 0 7 7 92 0 15
2020 ES-07 55 45 0 0 0 0 0 100 0 11
2019 ES 79 10 0 0 0 0 10 100 0 48
2018 ES 80 10 7 3 0 0 0 90 3 30
2018 ES-05 73 13 13 0 0 0 0 87 0 15

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 76 9 5 4 2 2 2 89 6 55
2020 ES-02 80 10 0 10 0 0 0 90 10 10
2020 ES-06 80 13 0 0 0 7 0 100 0 15
2020 ES-07 64 9 27 0 0 0 0 73 0 11
2019 ES 78 8 6 0 6 0 2 88 6 49
2019 ES-06 60 20 10 0 10 0 0 80 10 10
2018 ES 65 19 13 0 3 0 0 84 3 31
2018 ES-05 60 13 20 0 7 0 0 73 7 15
2017 ES 83 10 0 0 0 0 6 100 0 29
2017 ES-05 82 10 0 0 0 0 8 100 0 12

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 62 22 5 7 0 2 2 87 8 55
2020 ES-02 80 0 0 10 0 0 10 89 11 10
2020 ES-06 67 20 0 7 0 7 0 93 7 15
2020 ES-07 45 27 18 9 0 0 0 73 9 11
2019 ES 51 39 6 2 2 0 0 90 4 49
2019 ES-06 40 50 10 0 0 0 0 90 0 10
2018 ES 60 23 3 7 7 0 0 83 13 30
2018 ES-05 71 7 0 14 7 0 0 79 21 14
2017 ES 48 49 0 0 0 0 3 100 0 29
2017 ES-05 66 34 0 0 0 0 0 100 0 12

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 65 16 5 5 4 2 2 85 9 55
2020 ES-02 60 20 0 10 0 0 10 89 11 10
2020 ES-06 87 7 0 0 0 7 0 100 0 15
2020 ES-07 73 9 0 18 0 0 0 82 18 11
2019 ES 55 24 6 8 6 0 0 80 14 49
2019 ES-06 60 10 10 10 10 0 0 70 20 10
2018 ES 43 37 10 7 3 0 0 80 10 30
2018 ES-05 29 36 21 7 7 0 0 64 14 14
2017 ES 39 26 28 3 0 0 3 67 3 29
2017 ES-05 33 51 8 8 0 0 0 84 8 12

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 67 5 4 2 0 2 20 93 2 55
2020 ES-02 80 0 0 0 0 0 20 100 0 10
2020 ES-06 80 0 0 0 0 7 13 100 0 15
2020 ES-07 73 18 0 9 0 0 0 91 9 11
2019 ES 55 6 8 2 0 0 29 86 3 49
2019 ES-06 70 10 0 0 0 0 20 100 0 10
2018 ES 50 10 7 0 0 0 33 90 0 30
2018 ES-05 57 7 0 0 0 0 36 100 0 14
2017 ES 42 23 3 3 0 0 29 91 5 29
2017 ES-05 59 8 0 0 0 0 33 100 0 12

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 73 18 5 0 0 0 4 94 0 55
2020 ES-02 70 10 10 0 0 0 10 89 0 10
2020 ES-06 87 13 0 0 0 0 0 100 0 15
2020 ES-07 64 18 9 0 0 0 9 90 0 11
2019 ES 77 10 8 0 0 0 4 91 0 48
2018 ES 67 20 7 7 0 0 0 87 7 30
2018 ES-05 64 21 7 7 0 0 0 86 7 14
2017 ES 79 10 7 0 0 0 3 92 0 28
2017 ES-05 71 18 11 0 0 0 0 89 0 11

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 55 22 13 4 7 0 0 76 11 55
2020 ES-02 50 10 30 0 10 0 0 60 10 10
2020 ES-06 53 40 7 0 0 0 0 93 0 15
2020 ES-07 82 0 9 9 0 0 0 82 9 11
2019 ES 43 24 10 4 18 0 0 67 22 49
2019 ES-06 30 50 10 10 0 0 0 80 10 10
2018 ES 63 23 3 3 3 0 3 90 7 30
2018 ES-05 64 29 0 7 0 0 0 93 7 14
2017 ES 51 19 16 3 0 0 10 78 4 29
2017 ES-05 57 16 10 8 0 0 8 80 9 12

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 38 38 9 7 4 4 0 79 11 55
2020 ES-02 60 30 0 10 0 0 0 90 10 10
2020 ES-06 13 40 20 13 7 7 0 57 21 15
2020 ES-07 27 55 9 9 0 0 0 82 9 11
2019 ES 57 31 6 6 0 0 0 88 6 49
2019 ES-06 40 40 10 10 0 0 0 80 10 10
2018 ES 40 40 10 7 3 0 0 80 10 30
2018 ES-05 29 50 14 7 0 0 0 79 7 14
2017 ES 35 39 16 0 0 0 10 83 0 29
2017 ES-05 25 43 25 0 0 0 8 73 0 12

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 15 51 20 9 5 0 0 65 15 55
2020 ES-02 10 70 0 10 10 0 0 80 20 10
2020 ES-06 0 60 13 13 13 0 0 60 27 15
2020 ES-07 18 36 36 9 0 0 0 55 9 11

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 7 33 40 15 5 0 0 40 20 55
2020 ES-02 10 50 20 10 10 0 0 60 20 10
2020 ES-06 7 33 47 7 7 0 0 40 13 15
2020 ES-07 0 9 55 36 0 0 0 9 36 11
2019 ES 10 31 39 12 8 0 0 41 20 49
2019 ES-06 10 40 40 10 0 0 0 50 10 10
2018 ES 3 48 16 26 6 0 0 52 32 31
2018 ES-05 0 53 7 27 13 0 0 53 40 15
2017 ES 16 30 25 26 3 0 0 46 29 29
2017 ES-05 0 59 8 25 8 0 0 59 33 12

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 13 20 40 24 4 0 0 27 33 55
2020 ES-02 20 10 20 40 10 0 0 50 30 10
2020 ES-06 13 20 40 27 0 0 0 27 33 15
2020 ES-07 9 27 64 0 0 0 0 0 36 11
2019 ES 14 12 35 31 8 0 0 39 27 49
2019 ES-06 10 10 30 30 20 0 0 50 20 10
2018 ES 19 16 32 26 6 0 0 32 35 31
2018 ES-05 27 13 20 33 7 0 0 40 40 15
2017 ES 3 32 26 19 19 0 0 39 35 29
2017 ES-05 8 16 34 41 0 0 0 41 25 12

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 29 35 20 13 4 0 0 64 16 55
2020 ES-02 40 20 30 0 10 0 0 60 10 10
2020 ES-06 33 33 27 7 0 0 0 67 7 15
2020 ES-07 9 45 18 27 0 0 0 55 27 11
2019 ES 24 47 8 12 4 4 0 74 17 49
2019 ES-06 30 60 0 0 10 0 0 90 10 10
2018 ES 13 50 13 13 3 3 3 68 18 30
2018 ES-05 0 53 13 13 7 7 7 62 23 15
2017 ES 6 55 19 10 6 3 0 64 16 29
2017 ES-05 8 67 25 0 0 0 0 75 0 12

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 25 36 16 20 0 2 0 63 20 55
2020 ES-02 20 40 30 10 0 0 0 60 10 10
2020 ES-06 33 47 7 13 0 0 0 80 13 15
2020 ES-07 9 27 9 55 0 0 0 36 55 11

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 42 25 15 13 5 0 0 67 18 55
2020 ES-02 60 20 0 20 0 0 0 80 20 10
2020 ES-06 53 20 13 13 0 0 0 73 13 15
2020 ES-07 36 36 18 9 0 0 0 73 9 11

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 51 29 13 0 5 2 0 81 6 55
2020 ES-02 70 10 10 0 0 10 0 89 0 10
2020 ES-06 67 20 13 0 0 0 0 87 0 15
2020 ES-07 45 36 18 0 0 0 0 82 0 11

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 36 18 35 7 4 0 0 55 11 55
2020 ES-02 30 20 40 0 10 0 0 50 10 10
2020 ES-06 53 20 27 0 0 0 0 73 0 15
2020 ES-07 18 18 55 9 0 0 0 36 9 11
2019 ES 14 37 27 16 6 0 0 51 22 49
2019 ES-06 10 60 0 20 10 0 0 70 30 10
2018 ES 13 52 3 26 6 0 0 65 32 31
2018 ES-05 7 40 7 33 13 0 0 47 47 15
2017 ES 16 43 16 16 9 0 0 59 25 29
2017 ES-05 16 43 16 16 8 0 0 59 25 12

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 25 51 11 11 0 2 0 78 11 55
2020 ES-02 50 40 0 10 0 0 0 90 10 10
2020 ES-06 20 60 13 7 0 0 0 80 7 15
2020 ES-07 9 45 27 9 0 9 0 60 10 11

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 27 35 15 18 4 2 0 63 22 55
2020 ES-02 40 50 0 10 0 0 0 90 10 10
2020 ES-06 33 40 7 20 0 0 0 73 20 15
2020 ES-07 9 18 27 36 0 9 0 30 40 11

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 27 38 31 2 0 2 0 67 2 55
2020 ES-02 50 30 20 0 0 0 0 80 0 10
2020 ES-06 27 47 27 0 0 0 0 73 0 15
2020 ES-07 0 27 64 0 0 9 0 30 0 11

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 36 51 5 2 2 4 0 91 4 55
2020 ES-02 60 30 0 0 0 10 0 100 0 10
2020 ES-06 47 47 7 0 0 0 0 93 0 15
2020 ES-07 9 73 9 0 0 9 0 90 0 11

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 67 18 9 2 0 4 0 89 2 55
2020 ES-02 60 20 10 10 0 0 0 80 10 10
2020 ES-06 73 13 7 0 0 7 0 93 0 15
2020 ES-07 55 27 9 0 0 9 0 90 0 11

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 44 42 9 4 2 0 0 85 5 55
2020 ES-02 50 20 20 0 10 0 0 70 10 10
2020 ES-06 47 40 13 0 0 0 0 87 0 15
2020 ES-07 36 45 9 9 0 0 0 82 9 11

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 55 20 16 7 0 0 2 76 7 55
2020 ES-02 50 30 20 0 0 0 0 80 0 10
2020 ES-06 60 7 20 13 0 0 0 67 13 15
2020 ES-07 55 9 27 0 0 0 9 70 0 11

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 47 22 22 9 0 0 0 69 9 55
2020 ES-02 40 30 20 10 0 0 0 70 10 10
2020 ES-06 67 13 13 7 0 0 0 80 7 15
2020 ES-07 36 9 45 9 0 0 0 45 9 11

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 17 44 17 17 0 0 6 65 18 18
2020 ES-07 9 45 9 27 0 0 9 60 30 11
2019 ES 15 85 0 0 0 0 0 100 0 13

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 100 0 18
2020 ES-07 100 0 11

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 11 33 22 28 6 0 0 44 33 18
2020 ES-07 18 18 27 36 0 0 0 36 36 11
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 0 100 55
2020 ES-02 0 100 10
2020 ES-06 0 100 15
2020 ES-07 0 100 11

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 4 96 55
2020 ES-02 0 100 10
2020 ES-06 7 93 15
2020 ES-07 0 100 11
2019 ES 12 88 49
2019 ES-06 30 70 10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 53 27 13 4 0 2 2 83 4 55
2020 ES-02 60 20 10 10 0 0 0 80 10 10
2020 ES-06 60 13 20 0 0 7 0 79 0 15
2020 ES-07 45 45 9 0 0 0 0 91 0 11
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 47 31 22 0 40 60 55
2020 ES-02 40 30 30 0 43 57 10
2020 ES-06 33 40 27 0 55 45 15
2020 ES-07 82 9 9 0 10 90 11

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 27 73 26

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 8 27 15 12 27 8 4 39 43 26

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 4 31 8 31 19 4 4 38 54 26

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 42 15 16 9 11 2 5 61 22 55
2020 ES-02 30 30 10 10 20 0 0 60 30 10
2020 ES-06 33 20 20 13 13 0 0 53 27 15
2020 ES-07 27 0 18 18 18 0 18 33 44 11
2019 ES 33 15 23 13 10 2 4 51 24 48
2019 ES-06 40 20 30 0 10 0 0 60 10 10
2018 ES 23 16 16 19 10 3 13 46 35 31
2018 ES-05 40 7 20 13 13 0 7 50 29 15
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