2020 Public Service Employee Survey Results for Parks Canada by Question 102. Which of the following best describes your current work situation?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 35 45 7 10 2 0 0 80 13 660
2020 Working remotely or teleworking 29 50 5 13 3 0 0 79 16 1706
2020 A combination of working on-site and working remotely or teleworking 29 52 4 12 3 0 0 81 15 911
2020 Other work situation 23 36 0 23 18 0 0 59 41 11

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 70 21 4 2 1 0 1 92 3 661
2020 Working remotely or teleworking 74 19 3 2 1 0 0 94 3 1698
2020 A combination of working on-site and working remotely or teleworking 78 15 3 2 1 1 1 94 3 907
2020 Other work situation 66 23 0 0 11 0 0 89 11 11

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 43 35 9 9 3 0 1 79 12 660
2020 Working remotely or teleworking 30 41 11 14 3 0 0 72 18 1706
2020 A combination of working on-site and working remotely or teleworking 33 39 10 14 4 0 0 72 18 909
2020 Other work situation 23 41 0 25 0 0 11 72 28 11

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 31 36 12 15 5 0 0 67 20 659
2020 Working remotely or teleworking 32 43 12 11 2 0 1 76 12 1699
2020 A combination of working on-site and working remotely or teleworking 28 44 12 13 2 0 0 72 16 908
2020 Other work situation 11 29 13 39 7 0 0 41 46 11

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 41 37 8 12 3 0 0 77 15 654
2020 Working remotely or teleworking 45 37 8 8 1 0 0 83 9 1701
2020 A combination of working on-site and working remotely or teleworking 46 38 8 6 1 0 0 84 8 907
2020 Other work situation 23 48 29 0 0 0 0 71 0 11

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 39 30 14 11 6 0 1 70 16 656
2020 Working remotely or teleworking 50 32 8 6 3 0 0 82 9 1701
2020 A combination of working on-site and working remotely or teleworking 47 30 10 8 5 0 0 76 13 907
2020 Other work situation 11 48 18 18 5 0 0 59 23 11

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 38 39 11 8 4 0 0 77 12 660
2020 Working remotely or teleworking 41 41 8 7 2 0 0 82 10 1709
2020 A combination of working on-site and working remotely or teleworking 42 38 10 7 3 0 0 81 10 911
2020 Other work situation 18 66 5 0 11 0 0 84 11 11

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 24 35 17 14 10 0 0 59 24 658
2020 Working remotely or teleworking 37 38 11 10 4 0 0 76 13 1708
2020 A combination of working on-site and working remotely or teleworking 32 39 12 12 6 0 0 71 18 911
2020 Other work situation 0 29 36 11 23 0 0 29 34 11

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 28 39 17 9 6 0 0 67 16 651
2020 Working remotely or teleworking 33 41 12 11 3 0 0 74 14 1695
2020 A combination of working on-site and working remotely or teleworking 28 45 13 11 3 0 0 72 14 910
2020 Other work situation 11 36 23 30 0 0 0 48 30 11

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 37 40 14 6 3 0 0 77 9 649
2020 Working remotely or teleworking 48 38 8 5 1 0 0 86 6 1706
2020 A combination of working on-site and working remotely or teleworking 46 40 8 4 2 0 0 86 6 906
2020 Other work situation 25 59 5 11 0 0 0 84 11 11

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 27 36 17 12 8 0 0 63 20 657
2020 Working remotely or teleworking 39 37 11 8 4 0 0 77 12 1704
2020 A combination of working on-site and working remotely or teleworking 36 35 12 10 7 0 0 72 17 906
2020 Other work situation 11 18 23 36 11 0 0 29 48 11

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 59 31 7 2 1 0 0 90 3 656
2020 Working remotely or teleworking 52 35 9 3 1 0 0 87 4 1700
2020 A combination of working on-site and working remotely or teleworking 54 34 7 3 1 0 0 88 4 907
2020 Other work situation 71 29 0 0 0 0 0 100 0 11

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 30 38 12 11 9 0 0 68 20 655
2020 Working remotely or teleworking 40 39 9 9 3 0 0 79 11 1703
2020 A combination of working on-site and working remotely or teleworking 39 40 9 8 4 0 0 79 12 906
2020 Other work situation 11 48 18 16 7 0 0 59 23 11

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 33 35 14 10 8 0 0 68 18 655
2020 Working remotely or teleworking 45 34 12 6 3 0 0 79 9 1709
2020 A combination of working on-site and working remotely or teleworking 41 36 12 7 4 0 0 78 10 910
2020 Other work situation 18 18 36 27 0 0 0 36 27 11

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 30 39 17 10 5 0 0 69 15 657
2020 Working remotely or teleworking 36 41 12 9 3 0 0 77 11 1704
2020 A combination of working on-site and working remotely or teleworking 31 42 11 10 4 0 0 74 14 909
2020 Other work situation 11 43 23 16 7 0 0 54 23 11

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 47 38 9 4 1 0 0 85 6 657
2020 Working remotely or teleworking 47 38 8 5 2 0 0 85 7 1707
2020 A combination of working on-site and working remotely or teleworking 50 36 7 5 2 0 0 86 6 911
2020 Other work situation 57 25 7 0 11 0 0 82 11 11

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 36 37 16 7 3 0 0 73 11 648
2020 Working remotely or teleworking 32 34 19 10 6 0 0 66 16 1691
2020 A combination of working on-site and working remotely or teleworking 27 32 25 10 7 0 0 59 16 904
2020 Other work situation 30 34 7 18 0 0 11 72 20 11

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 9 29 36 18 6 1 1 25 39 660
2020 Working remotely or teleworking 8 25 40 21 6 0 0 27 33 1709
2020 A combination of working on-site and working remotely or teleworking 8 21 45 19 6 0 0 25 30 909
2020 Other work situation 11 36 41 0 11 0 0 11 48 11

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 10 20 27 28 13 2 1 42 31 656
2020 Working remotely or teleworking 8 17 29 29 14 2 1 45 26 1703
2020 A combination of working on-site and working remotely or teleworking 10 19 29 29 12 1 0 41 29 905
2020 Other work situation 23 36 18 7 11 5 0 19 62 11

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 17 29 31 14 7 1 1 21 47 656
2020 Working remotely or teleworking 14 27 34 16 7 1 1 24 41 1706
2020 A combination of working on-site and working remotely or teleworking 16 27 34 16 6 0 1 22 43 910
2020 Other work situation 11 46 27 0 11 5 0 12 60 11

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 3 9 29 39 16 0 2 57 13 654
2020 Working remotely or teleworking 5 16 36 32 11 0 0 44 20 1701
2020 A combination of working on-site and working remotely or teleworking 4 11 33 37 15 0 0 52 15 906
2020 Other work situation 0 11 7 41 18 0 23 77 15 11

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 15 22 26 22 14 1 0 36 37 659
2020 Working remotely or teleworking 12 20 31 23 12 2 1 35 33 1702
2020 A combination of working on-site and working remotely or teleworking 15 22 30 20 11 1 1 32 38 907
2020 Other work situation 11 52 7 7 11 0 11 20 72 11

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 9 17 22 29 17 3 3 49 28 654
2020 Working remotely or teleworking 9 17 29 26 15 2 2 43 27 1697
2020 A combination of working on-site and working remotely or teleworking 10 20 29 25 13 1 1 39 31 908
2020 Other work situation 23 30 29 0 11 7 0 12 56 11

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 13 22 31 18 10 2 3 30 37 658
2020 Working remotely or teleworking 11 24 39 16 8 1 1 24 36 1703
2020 A combination of working on-site and working remotely or teleworking 14 28 33 17 6 1 1 23 43 905
2020 Other work situation 18 57 7 0 11 7 0 12 81 11

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 6 16 33 26 15 1 3 43 22 657
2020 Working remotely or teleworking 4 16 39 29 11 0 0 41 20 1704
2020 A combination of working on-site and working remotely or teleworking 8 17 38 26 10 0 0 37 25 910
2020 Other work situation 23 11 18 36 11 0 0 48 34 11
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 20 30 21 17 11 1 1 50 28 658
2020 Working remotely or teleworking 26 32 17 9 4 7 4 66 15 1705
2020 A combination of working on-site and working remotely or teleworking 20 35 17 14 8 4 2 58 24 906
2020 Other work situation 11 23 29 29 7 0 0 34 36 11

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 33 29 13 14 10 0 0 63 25 656
2020 Working remotely or teleworking 49 31 8 7 4 1 0 81 11 1703
2020 A combination of working on-site and working remotely or teleworking 37 35 10 12 6 1 0 72 18 904
2020 Other work situation 11 23 11 41 7 7 0 37 51 11

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 36 35 11 13 5 0 0 71 18 658
2020 Working remotely or teleworking 57 31 5 5 2 0 0 88 7 1696
2020 A combination of working on-site and working remotely or teleworking 43 36 9 8 3 0 0 80 11 905
2020 Other work situation 23 48 23 0 7 0 0 70 7 11

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 32 40 14 8 5 1 0 72 13 655
2020 Working remotely or teleworking 51 34 9 4 1 1 0 86 5 1695
2020 A combination of working on-site and working remotely or teleworking 42 39 10 5 3 1 0 81 8 900
2020 Other work situation 11 23 52 7 0 7 0 37 7 11

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 42 30 13 5 5 3 1 75 11 657
2020 Working remotely or teleworking 56 26 7 4 2 4 2 87 6 1704
2020 A combination of working on-site and working remotely or teleworking 54 27 8 4 3 3 2 85 7 906
2020 Other work situation 34 25 41 0 0 0 0 59 0 11
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 35 31 17 8 5 0 3 69 13 657
2020 Working remotely or teleworking 58 27 8 4 1 1 1 87 5 1706
2020 A combination of working on-site and working remotely or teleworking 54 24 12 5 3 1 1 80 8 908
2020 Other work situation 18 18 41 16 0 0 7 39 17 11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 35 33 13 10 9 0 0 68 19 658
2020 Working remotely or teleworking 44 32 11 8 4 1 1 77 12 1703
2020 A combination of working on-site and working remotely or teleworking 41 31 11 10 6 0 0 72 17 908
2020 Other work situation 18 27 43 11 0 0 0 45 11 11

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 38 26 16 8 9 1 2 66 17 656
2020 Working remotely or teleworking 55 24 11 4 3 2 1 81 8 1705
2020 A combination of working on-site and working remotely or teleworking 52 23 10 6 5 2 1 77 12 905
2020 Other work situation 18 18 45 18 0 0 0 36 18 11

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 40 33 10 10 7 0 0 73 17 654
2020 Working remotely or teleworking 52 29 8 7 3 0 0 82 10 1707
2020 A combination of working on-site and working remotely or teleworking 46 33 9 7 5 1 0 79 12 911
2020 Other work situation 18 11 46 25 0 0 0 29 25 11

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 24 76 658
2020 Working remotely or teleworking 48 52 1706
2020 A combination of working on-site and working remotely or teleworking 47 53 912
2020 Other work situation 29 71 11

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 31 19 16 8 6 4 16 62 17 660
2020 Working remotely or teleworking 64 17 5 1 1 3 8 91 2 1704
2020 A combination of working on-site and working remotely or teleworking 60 19 7 2 2 3 7 88 4 911
2020 Other work situation 29 7 18 0 5 18 23 62 8 11

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 43 30 10 9 7 0 1 74 16 660
2020 Working remotely or teleworking 59 25 7 6 3 0 0 84 9 1708
2020 A combination of working on-site and working remotely or teleworking 54 26 10 6 4 0 0 80 11 912
2020 Other work situation 25 29 29 11 0 5 0 57 12 11
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 31 26 17 12 10 4 0 60 22 660
2020 Working remotely or teleworking 40 32 11 7 3 7 0 78 11 1705
2020 A combination of working on-site and working remotely or teleworking 37 31 13 9 4 6 0 73 14 912
2020 Other work situation 11 25 30 34 0 0 0 36 34 11

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 27 27 17 15 13 1 0 55 28 659
2020 Working remotely or teleworking 35 35 13 9 4 3 0 73 13 1703
2020 A combination of working on-site and working remotely or teleworking 31 36 14 12 5 2 0 68 17 908
2020 Other work situation 11 25 11 29 18 5 0 38 50 11

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 18 28 18 17 15 3 0 48 33 661
2020 Working remotely or teleworking 22 37 17 14 6 5 0 61 21 1703
2020 A combination of working on-site and working remotely or teleworking 19 35 20 15 7 4 0 56 23 912
2020 Other work situation 11 7 29 7 41 5 0 19 50 11

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 17 27 19 18 18 1 0 44 37 661
2020 Working remotely or teleworking 22 40 15 16 6 2 0 62 23 1708
2020 A combination of working on-site and working remotely or teleworking 18 38 15 17 9 2 0 58 27 911
2020 Other work situation 11 7 36 0 41 5 0 19 43 11

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 20 14 11 13 14 20 9 47 38 660
2020 Working remotely or teleworking 43 23 14 7 3 7 3 73 12 1708
2020 A combination of working on-site and working remotely or teleworking 34 17 15 6 6 14 8 65 16 910
2020 Other work situation 14 34 0 0 5 48 0 91 9 11
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 19 38 22 14 7 1 0 57 21 659
2020 Working remotely or teleworking 35 43 12 7 2 1 0 79 8 1707
2020 A combination of working on-site and working remotely or teleworking 30 45 15 8 2 1 0 76 9 910
2020 Other work situation 11 14 52 23 0 0 0 25 23 11

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 13 34 23 19 9 2 0 47 29 659
2020 Working remotely or teleworking 18 39 20 16 5 2 0 58 21 1698
2020 A combination of working on-site and working remotely or teleworking 15 40 20 20 4 2 0 55 24 904
2020 Other work situation 11 7 45 18 11 7 0 19 32 11

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 27 36 15 13 7 2 0 64 20 659
2020 Working remotely or teleworking 38 38 11 8 3 3 1 78 11 1704
2020 A combination of working on-site and working remotely or teleworking 37 36 11 11 3 1 0 74 14 905
2020 Other work situation 30 18 23 18 11 0 0 48 29 11

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 26 34 21 9 8 1 0 61 17 658
2020 Working remotely or teleworking 37 39 16 5 1 2 0 77 7 1703
2020 A combination of working on-site and working remotely or teleworking 35 39 17 6 3 0 0 74 9 909
2020 Other work situation 23 13 64 0 0 0 0 36 0 11

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 21 29 16 16 15 3 0 51 33 658
2020 Working remotely or teleworking 24 26 18 12 9 10 2 56 23 1704
2020 A combination of working on-site and working remotely or teleworking 24 28 17 12 11 7 1 56 26 908
2020 Other work situation 11 41 11 36 0 0 0 52 36 11

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 19 29 21 15 13 2 1 50 29 657
2020 Working remotely or teleworking 26 36 17 14 6 3 0 63 20 1700
2020 A combination of working on-site and working remotely or teleworking 23 38 17 13 8 1 0 62 21 908
2020 Other work situation 11 18 18 41 11 0 0 29 52 11

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 19 26 18 15 17 2 2 47 34 659
2020 Working remotely or teleworking 23 30 16 16 11 2 2 55 28 1708
2020 A combination of working on-site and working remotely or teleworking 21 30 18 15 12 1 2 53 28 910
2020 Other work situation 11 7 25 23 34 0 0 18 57 11

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 55 21 14 4 2 1 3 80 6 660
2020 Working remotely or teleworking 47 26 15 6 4 0 2 74 10 1708
2020 A combination of working on-site and working remotely or teleworking 45 27 15 7 3 1 2 74 11 910
2020 Other work situation 59 7 0 7 0 16 11 91 9 11

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 41 22 19 8 6 1 2 66 15 658
2020 Working remotely or teleworking 47 29 13 6 2 0 2 78 9 1708
2020 A combination of working on-site and working remotely or teleworking 43 27 17 7 3 2 2 72 10 908
2020 Other work situation 11 18 29 18 0 23 0 38 24 11

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 73 11 6 2 4 1 2 88 6 655
2020 Working remotely or teleworking 80 8 4 1 1 3 3 93 3 1706
2020 A combination of working on-site and working remotely or teleworking 78 9 4 2 2 2 2 91 4 911
2020 Other work situation 48 25 0 11 0 5 11 86 14 11

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 70 12 5 2 2 3 6 90 4 657
2020 Working remotely or teleworking 78 9 3 1 1 1 7 94 2 1707
2020 A combination of working on-site and working remotely or teleworking 77 9 3 2 1 2 6 94 3 908
2020 Other work situation 59 11 0 11 0 0 18 86 14 11

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 20 42 15 15 6 2 0 64 21 659
2020 Working remotely or teleworking 27 46 15 8 2 3 0 75 10 1701
2020 A combination of working on-site and working remotely or teleworking 25 48 14 8 2 2 0 75 10 909
2020 Other work situation 11 36 29 16 7 0 0 48 23 11

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 29 41 15 8 5 1 0 71 13 658
2020 Working remotely or teleworking 39 42 11 6 1 2 0 82 7 1704
2020 A combination of working on-site and working remotely or teleworking 36 44 10 6 3 1 0 81 9 905
2020 Other work situation 11 55 23 11 0 0 0 66 11 11

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 32 33 19 7 3 5 1 69 11 658
2020 Working remotely or teleworking 35 37 15 6 2 4 0 77 8 1703
2020 A combination of working on-site and working remotely or teleworking 36 36 16 7 2 3 0 74 9 908
2020 Other work situation 23 43 23 11 0 0 0 66 11 11

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 31 28 23 8 4 4 2 64 12 660
2020 Working remotely or teleworking 30 34 18 8 3 8 0 69 11 1708
2020 A combination of working on-site and working remotely or teleworking 31 35 18 8 2 4 1 69 11 911
2020 Other work situation 23 18 29 11 0 18 0 50 14 11

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 44 31 13 6 4 1 1 77 10 655
2020 Working remotely or teleworking 49 33 7 5 2 3 2 86 7 1703
2020 A combination of working on-site and working remotely or teleworking 52 31 7 4 3 1 1 85 7 912
2020 Other work situation 23 32 39 7 0 0 0 55 7 11

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 44 35 9 7 4 0 0 80 11 657
2020 Working remotely or teleworking 58 30 7 3 1 0 0 89 5 1701
2020 A combination of working on-site and working remotely or teleworking 52 33 7 4 3 0 0 86 7 911
2020 Other work situation 11 41 29 18 0 0 0 52 18 11

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 37 33 14 9 6 0 0 70 16 655
2020 Working remotely or teleworking 51 31 11 6 2 0 0 82 8 1700
2020 A combination of working on-site and working remotely or teleworking 44 35 11 7 3 0 0 79 10 907
2020 Other work situation 11 25 29 11 18 5 0 38 31 11

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 34 34 15 11 6 0 0 68 17 652
2020 Working remotely or teleworking 48 33 11 6 2 0 0 81 8 1692
2020 A combination of working on-site and working remotely or teleworking 41 35 12 9 3 0 0 76 12 907
2020 Other work situation 11 48 7 11 18 5 0 62 31 11

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 38 25 19 10 6 2 0 64 16 654
2020 Working remotely or teleworking 50 24 13 6 3 3 0 76 10 1702
2020 A combination of working on-site and working remotely or teleworking 43 26 16 8 4 2 1 71 12 909
2020 Other work situation 11 25 18 23 7 16 0 43 35 11
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Working on-site 18 46 36 659
2020 Working remotely or teleworking 26 40 34 1709
2020 A combination of working on-site and working remotely or teleworking 20 42 38 911
2020 Other work situation 14 41 45 11

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Working remotely or teleworking 16 39 21 4 13 6 443
2020 A combination of working on-site and working remotely or teleworking 18 34 15 11 13 10 187
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 8 92 1708
2020 A combination of working on-site and working remotely or teleworking 14 86 910

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 47 53 132
2020 A combination of working on-site and working remotely or teleworking 47 53 124

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 60 40 132
2020 A combination of working on-site and working remotely or teleworking 56 44 124

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 5 95 132
2020 A combination of working on-site and working remotely or teleworking 10 90 124

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 0 100 132

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 7 93 132
2020 A combination of working on-site and working remotely or teleworking 7 93 124

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 9 91 132
2020 A combination of working on-site and working remotely or teleworking 19 81 124

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 4 96 132
2020 A combination of working on-site and working remotely or teleworking 4 96 124

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 37 63 132
2020 A combination of working on-site and working remotely or teleworking 39 61 124

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 42 58 132
2020 A combination of working on-site and working remotely or teleworking 44 56 124

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 45 55 132
2020 A combination of working on-site and working remotely or teleworking 41 59 124

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 39 61 132
2020 A combination of working on-site and working remotely or teleworking 38 62 124

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 41 59 132
2020 A combination of working on-site and working remotely or teleworking 40 60 124

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 49 51 132
2020 A combination of working on-site and working remotely or teleworking 49 51 124

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 28 72 132
2020 A combination of working on-site and working remotely or teleworking 33 67 124

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 4 96 132
2020 A combination of working on-site and working remotely or teleworking 9 91 124

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 8 92 132
2020 A combination of working on-site and working remotely or teleworking 11 89 124

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 41 59 132
2020 A combination of working on-site and working remotely or teleworking 48 52 124

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 14 86 132
2020 A combination of working on-site and working remotely or teleworking 21 79 124

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 10 90 132
2020 A combination of working on-site and working remotely or teleworking 18 82 124

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 57 43 132
2020 A combination of working on-site and working remotely or teleworking 52 48 124

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 35 65 132
2020 A combination of working on-site and working remotely or teleworking 34 66 124

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 21 79 132
2020 A combination of working on-site and working remotely or teleworking 20 80 124

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 15 85 132
2020 A combination of working on-site and working remotely or teleworking 15 85 124

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 9 91 132
2020 A combination of working on-site and working remotely or teleworking 11 89 124

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 A combination of working on-site and working remotely or teleworking 5 95 124

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 16 84 132
2020 A combination of working on-site and working remotely or teleworking 13 87 124

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 15 85 132
2020 A combination of working on-site and working remotely or teleworking 14 86 124

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 20 80 132
2020 A combination of working on-site and working remotely or teleworking 24 76 124

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 A combination of working on-site and working remotely or teleworking 10 90 119

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 A combination of working on-site and working remotely or teleworking 22 78 119

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 A combination of working on-site and working remotely or teleworking 4 96 119

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 A combination of working on-site and working remotely or teleworking 5 95 119

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 A combination of working on-site and working remotely or teleworking 9 91 119

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 A combination of working on-site and working remotely or teleworking 8 92 119

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 A combination of working on-site and working remotely or teleworking 7 93 119

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 A combination of working on-site and working remotely or teleworking 12 88 119

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 A combination of working on-site and working remotely or teleworking 14 86 119

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 A combination of working on-site and working remotely or teleworking 40 60 119

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 A combination of working on-site and working remotely or teleworking 8 92 119

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 A combination of working on-site and working remotely or teleworking 54 46 119

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 A combination of working on-site and working remotely or teleworking 56 44 119

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 A combination of working on-site and working remotely or teleworking 6 94 119

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 A combination of working on-site and working remotely or teleworking 16 84 119

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 20 24 20 11 10 12 2 51 25 657
2020 Working remotely or teleworking 16 18 16 8 4 29 8 55 20 1708
2020 A combination of working on-site and working remotely or teleworking 18 22 18 11 6 20 4 54 22 911
2020 Other work situation 11 11 48 18 0 11 0 26 21 11

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 31 28 19 10 7 4 1 62 18 653
2020 Working remotely or teleworking 31 33 16 7 3 9 1 71 11 1705
2020 A combination of working on-site and working remotely or teleworking 32 36 16 9 4 4 0 70 14 911
2020 Other work situation 11 23 43 18 0 5 0 36 19 11
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 5 95 1708
2020 A combination of working on-site and working remotely or teleworking 6 94 909

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 43 57 93
2020 A combination of working on-site and working remotely or teleworking 45 55 58

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 76 24 93
2020 A combination of working on-site and working remotely or teleworking 75 25 58

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 0 100 93

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 9 91 93
2020 A combination of working on-site and working remotely or teleworking 13 87 58

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 7 93 93
2020 A combination of working on-site and working remotely or teleworking 17 83 58

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 6 94 93

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 27 73 93
2020 A combination of working on-site and working remotely or teleworking 18 82 58

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 10 90 93
2020 A combination of working on-site and working remotely or teleworking 22 78 58

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 9 91 93
2020 A combination of working on-site and working remotely or teleworking 13 87 58

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 33 67 93
2020 A combination of working on-site and working remotely or teleworking 40 60 58

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 24 76 93
2020 A combination of working on-site and working remotely or teleworking 45 55 58

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 8 92 93
2020 A combination of working on-site and working remotely or teleworking 10 90 58

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 23 77 93
2020 A combination of working on-site and working remotely or teleworking 21 79 58

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 0 100 93

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 11 89 93

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 0 100 93
2020 A combination of working on-site and working remotely or teleworking 0 100 58

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 10 90 93
2020 A combination of working on-site and working remotely or teleworking 16 84 58

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 38 62 93
2020 A combination of working on-site and working remotely or teleworking 30 70 58

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 18 82 93
2020 A combination of working on-site and working remotely or teleworking 15 85 58

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 9 91 93
2020 A combination of working on-site and working remotely or teleworking 8 92 58

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 15 85 93
2020 A combination of working on-site and working remotely or teleworking 13 87 58

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 6 94 93
2020 A combination of working on-site and working remotely or teleworking 10 90 58

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 14 86 93
2020 A combination of working on-site and working remotely or teleworking 10 90 58

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 10 90 93
2020 A combination of working on-site and working remotely or teleworking 14 86 58

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 38 62 93
2020 A combination of working on-site and working remotely or teleworking 49 51 58

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 23 23 23 7 5 16 3 57 14 660
2020 Working remotely or teleworking 17 17 18 4 2 35 6 59 10 1702
2020 A combination of working on-site and working remotely or teleworking 21 21 19 6 3 26 4 61 12 909
2020 Other work situation 11 0 52 18 0 18 0 14 22 11

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 32 30 20 7 4 6 1 66 13 657
2020 Working remotely or teleworking 32 33 17 5 1 11 1 74 7 1705
2020 A combination of working on-site and working remotely or teleworking 35 34 17 4 3 6 0 74 8 912
2020 Other work situation 11 30 47 11 0 0 0 41 11 11

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working remotely or teleworking 4 12 21 16 35 12 0 18 59 25
2020 A combination of working on-site and working remotely or teleworking 0 8 55 8 28 0 0 8 37 11
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 13 31 29 15 12 0 0 44 27 661
2020 Working remotely or teleworking 47 29 13 5 5 0 1 77 10 1705
2020 A combination of working on-site and working remotely or teleworking 18 40 25 10 6 0 0 59 16 906
2020 Other work situation 11 52 18 7 11 0 0 64 18 11

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 18 28 24 15 15 0 0 46 30 657
2020 Working remotely or teleworking 28 30 21 11 9 0 1 58 20 1704
2020 A combination of working on-site and working remotely or teleworking 19 32 21 16 12 0 0 51 28 905
2020 Other work situation 23 18 29 0 30 0 0 41 30 11

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 29 31 21 12 6 0 0 60 18 659
2020 Working remotely or teleworking 15 26 29 17 12 0 0 42 29 1707
2020 A combination of working on-site and working remotely or teleworking 15 28 27 19 11 0 0 43 30 911
2020 Other work situation 53 34 13 0 0 0 0 87 0 11

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 43 31 16 5 3 0 2 75 8 657
2020 Working remotely or teleworking 24 34 25 10 6 0 0 59 16 1697
2020 A combination of working on-site and working remotely or teleworking 33 33 20 8 5 0 1 67 13 905
2020 Other work situation 71 29 0 0 0 0 0 100 0 11

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 25 22 21 16 15 0 0 47 31 660
2020 Working remotely or teleworking 20 25 23 18 13 1 1 46 31 1695
2020 A combination of working on-site and working remotely or teleworking 17 25 23 18 16 0 0 43 34 904
2020 Other work situation 18 18 41 5 18 0 0 36 23 11

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 58 25 9 3 3 0 2 85 6 655
2020 Working remotely or teleworking 43 28 15 7 5 0 2 73 11 1690
2020 A combination of working on-site and working remotely or teleworking 40 29 14 10 4 0 2 71 15 898
2020 Other work situation 44 44 12 0 0 0 0 88 0 10

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 35 33 17 8 7 0 0 68 15 660
2020 Working remotely or teleworking 24 31 23 13 9 0 0 55 22 1700
2020 A combination of working on-site and working remotely or teleworking 23 30 23 15 9 0 0 53 25 910
2020 Other work situation 41 36 11 7 0 5 0 81 7 11

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 39 26 13 8 6 0 7 70 15 658
2020 Working remotely or teleworking 32 23 19 11 10 0 5 58 22 1698
2020 A combination of working on-site and working remotely or teleworking 36 23 17 9 7 0 7 64 18 906
2020 Other work situation 30 36 11 7 0 5 11 78 8 11

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 32 32 20 10 5 0 0 65 15 655
2020 Working remotely or teleworking 31 34 21 9 3 0 1 66 13 1700
2020 A combination of working on-site and working remotely or teleworking 28 35 22 10 5 0 1 64 14 903
2020 Other work situation 23 23 13 25 0 5 11 54 30 11

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 27 36 22 10 5 0 0 63 15 654
2020 Working remotely or teleworking 22 36 24 12 5 0 0 58 17 1700
2020 A combination of working on-site and working remotely or teleworking 23 35 25 12 5 0 0 58 17 906
2020 Other work situation 11 54 18 0 11 5 0 69 12 11

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 33 34 19 9 5 0 0 67 14 657
2020 Working remotely or teleworking 31 33 21 11 5 0 0 63 16 1697
2020 A combination of working on-site and working remotely or teleworking 30 33 19 12 5 0 1 64 17 906
2020 Other work situation 11 48 25 0 0 5 11 70 0 11

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 39 28 17 9 6 0 0 68 15 653
2020 Working remotely or teleworking 45 28 15 7 4 0 0 74 11 1682
2020 A combination of working on-site and working remotely or teleworking 44 28 14 7 7 0 1 72 14 903
2020 Other work situation 29 7 48 0 0 5 11 43 0 11

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 42 27 15 9 5 0 1 70 15 657
2020 Working remotely or teleworking 22 31 26 14 8 0 0 53 21 1701
2020 A combination of working on-site and working remotely or teleworking 22 31 25 13 9 0 0 53 22 905
2020 Other work situation 18 41 11 7 7 5 11 70 16 11

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 39 33 15 7 4 0 1 73 11 654
2020 Working remotely or teleworking 24 32 26 11 6 0 0 57 18 1703
2020 A combination of working on-site and working remotely or teleworking 24 32 25 12 6 0 0 57 18 905
2020 Other work situation 30 29 25 0 0 5 11 71 0 11

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 44 31 16 5 3 0 0 76 8 655
2020 Working remotely or teleworking 44 30 16 6 2 0 1 75 9 1698
2020 A combination of working on-site and working remotely or teleworking 41 34 17 5 3 0 0 75 8 901
2020 Other work situation 39 48 7 7 0 0 0 86 7 11

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 43 30 17 6 3 0 1 74 9 654
2020 Working remotely or teleworking 28 38 20 10 4 0 0 66 13 1696
2020 A combination of working on-site and working remotely or teleworking 26 37 24 10 3 0 0 63 13 903
2020 Other work situation 23 29 30 18 0 0 0 52 18 11

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 70 14 7 3 1 1 4 88 4 653
2020 Working remotely or teleworking 72 14 5 2 1 0 6 91 3 1685
2020 A combination of working on-site and working remotely or teleworking 70 17 5 1 1 1 5 92 2 898
2020 Other work situation 66 18 0 0 0 5 11 100 0 11

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 70 14 9 3 3 1 1 85 6 653
2020 Working remotely or teleworking 81 10 3 1 2 0 3 93 3 1689
2020 A combination of working on-site and working remotely or teleworking 74 11 6 3 3 1 2 88 6 892
2020 Other work situation 70 0 14 0 0 16 0 84 0 11

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 51 28 11 6 4 0 1 80 9 652
2020 Working remotely or teleworking 63 23 8 3 1 0 1 88 4 1684
2020 A combination of working on-site and working remotely or teleworking 53 29 9 4 3 0 1 83 8 898
2020 Other work situation 34 52 7 0 7 0 0 86 7 11

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 54 23 11 5 7 0 0 78 12 652
2020 Working remotely or teleworking 67 16 8 5 3 0 1 84 8 1697
2020 A combination of working on-site and working remotely or teleworking 59 22 7 5 5 0 1 82 10 901
2020 Other work situation 25 59 11 0 0 5 0 88 0 11

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 55 19 7 3 3 0 13 85 6 657
2020 Working remotely or teleworking 62 12 4 2 1 0 19 91 4 1701
2020 A combination of working on-site and working remotely or teleworking 52 18 8 4 3 0 15 83 8 904
2020 Other work situation 34 29 18 0 0 5 14 78 0 11

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 50 31 12 3 2 1 0 82 6 658
2020 Working remotely or teleworking 66 21 7 2 1 0 2 89 4 1708
2020 A combination of working on-site and working remotely or teleworking 51 30 12 5 2 0 1 81 6 909
2020 Other work situation 27 25 7 41 0 0 0 52 41 11

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 57 21 8 6 6 1 0 79 12 657
2020 Working remotely or teleworking 57 18 10 6 8 0 1 75 15 1706
2020 A combination of working on-site and working remotely or teleworking 49 22 11 7 10 0 1 72 17 908
2020 Other work situation 30 34 36 0 0 0 0 64 0 11

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 50 33 12 3 3 0 1 83 5 658
2020 Working remotely or teleworking 39 34 17 5 3 0 1 74 8 1708
2020 A combination of working on-site and working remotely or teleworking 39 36 16 6 2 0 1 76 8 910
2020 Other work situation 52 36 0 0 0 5 7 100 0 11

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 23 42 24 7 5 0 0 64 12 661
2020 Working remotely or teleworking 22 41 27 6 3 0 0 63 10 1708
2020 A combination of working on-site and working remotely or teleworking 15 43 29 10 3 0 0 57 13 911
2020 Other work situation 34 36 7 0 11 11 0 80 13 11

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 17 34 31 13 5 0 0 52 18 660
2020 Working remotely or teleworking 10 34 39 13 4 0 0 44 17 1701
2020 A combination of working on-site and working remotely or teleworking 8 34 35 15 7 0 0 42 23 911
2020 Other work situation 11 23 36 18 7 5 0 36 26 11

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 8 18 36 26 12 0 0 38 26 656
2020 Working remotely or teleworking 10 22 41 20 7 0 0 27 32 1693
2020 A combination of working on-site and working remotely or teleworking 12 23 38 21 6 0 0 27 35 907
2020 Other work situation 7 7 48 23 11 5 0 36 14 11

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 28 37 16 13 4 2 0 66 17 661
2020 Working remotely or teleworking 39 43 10 6 1 1 0 83 7 1704
2020 A combination of working on-site and working remotely or teleworking 35 44 11 7 2 1 0 80 9 911
2020 Other work situation 11 61 11 0 16 0 0 73 16 11

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 26 31 20 13 8 2 0 58 21 658
2020 Working remotely or teleworking 35 38 13 10 3 2 0 74 13 1708
2020 A combination of working on-site and working remotely or teleworking 34 36 15 10 4 1 0 71 14 910
2020 Other work situation 11 18 43 11 16 0 0 29 27 11

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 33 27 14 12 12 1 0 61 24 660
2020 Working remotely or teleworking 44 31 9 10 6 1 0 75 16 1700
2020 A combination of working on-site and working remotely or teleworking 37 31 11 11 8 1 0 69 19 910
2020 Other work situation 29 14 11 23 18 5 0 45 43 11

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 40 27 17 5 7 4 1 69 12 657
2020 Working remotely or teleworking 55 28 8 4 2 2 0 85 6 1699
2020 A combination of working on-site and working remotely or teleworking 52 27 11 4 4 1 0 80 8 905
2020 Other work situation 29 18 29 7 11 5 0 50 19 11

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 27 31 18 14 9 1 0 58 24 660
2020 Working remotely or teleworking 34 37 14 9 4 1 0 72 14 1709
2020 A combination of working on-site and working remotely or teleworking 30 36 17 10 7 1 0 66 17 910
2020 Other work situation 13 20 33 13 8 13 0 38 24 10

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 28 36 14 17 4 0 0 65 21 661
2020 Working remotely or teleworking 30 46 10 12 2 1 0 77 14 1706
2020 A combination of working on-site and working remotely or teleworking 26 44 13 14 3 0 0 70 17 910
2020 Other work situation 30 13 23 29 0 5 0 45 31 11

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 29 34 16 13 7 1 0 63 20 659
2020 Working remotely or teleworking 30 37 14 14 5 1 0 67 19 1700
2020 A combination of working on-site and working remotely or teleworking 26 38 15 15 5 0 0 64 21 907
2020 Other work situation 23 18 14 29 11 5 0 43 43 11

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 28 35 18 13 5 1 0 64 18 657
2020 Working remotely or teleworking 30 43 17 7 1 1 0 74 9 1695
2020 A combination of working on-site and working remotely or teleworking 31 44 14 9 2 1 0 75 11 908
2020 Other work situation 30 7 29 29 0 5 0 38 31 11

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 35 34 17 8 4 1 1 70 13 658
2020 Working remotely or teleworking 45 39 10 3 1 1 0 86 4 1702
2020 A combination of working on-site and working remotely or teleworking 41 37 12 7 2 1 1 79 8 909
2020 Other work situation 23 36 23 14 0 5 0 62 14 11

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 49 18 13 2 1 11 6 81 3 657
2020 Working remotely or teleworking 65 19 5 1 1 7 2 92 2 1706
2020 A combination of working on-site and working remotely or teleworking 54 15 10 2 1 13 5 85 3 912
2020 Other work situation 46 18 18 0 0 11 7 78 0 11

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 35 36 12 9 6 2 0 73 15 654
2020 Working remotely or teleworking 52 36 7 3 1 1 0 89 4 1699
2020 A combination of working on-site and working remotely or teleworking 50 35 8 5 1 1 0 85 6 906
2020 Other work situation 41 36 7 0 11 5 0 81 12 11

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 45 31 9 8 7 1 0 76 15 655
2020 Working remotely or teleworking 59 26 7 5 2 0 0 86 7 1698
2020 A combination of working on-site and working remotely or teleworking 55 29 7 5 3 0 0 84 9 902
2020 Other work situation 29 25 16 29 0 0 0 55 29 11

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 35 34 12 11 8 0 0 69 19 654
2020 Working remotely or teleworking 58 29 7 4 2 1 0 87 5 1701
2020 A combination of working on-site and working remotely or teleworking 50 33 9 5 3 0 0 83 8 907
2020 Other work situation 11 41 29 18 0 0 0 53 18 11

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working remotely or teleworking 18 49 13 15 3 1 0 68 19 584
2020 A combination of working on-site and working remotely or teleworking 21 48 11 16 4 1 0 70 20 408

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 96 4 582
2020 A combination of working on-site and working remotely or teleworking 89 11 409

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working remotely or teleworking 14 31 20 25 9 0 0 46 34 561
2020 A combination of working on-site and working remotely or teleworking 10 32 19 29 9 0 0 43 38 368
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 8 92 655
2020 Working remotely or teleworking 5 95 1697
2020 A combination of working on-site and working remotely or teleworking 7 93 908
2020 Other work situation 5 95 10

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 8 92 653
2020 Working remotely or teleworking 8 92 1701
2020 A combination of working on-site and working remotely or teleworking 9 91 910
2020 Other work situation 15 85 10

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 48 52 140
2020 A combination of working on-site and working remotely or teleworking 36 64 77

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 83 17 140
2020 A combination of working on-site and working remotely or teleworking 71 29 77

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working remotely or teleworking 52 38 2 5 2 1 0 91 8 116
2020 A combination of working on-site and working remotely or teleworking 54 23 12 4 5 2 0 79 9 53

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 35 35 14 6 4 4 3 74 11 655
2020 Working remotely or teleworking 51 33 7 4 1 2 2 87 5 1703
2020 A combination of working on-site and working remotely or teleworking 48 32 8 5 2 2 3 84 7 911
2020 Other work situation 25 29 11 7 0 5 23 75 9 11
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 45 36 18 1 44 56 661
2020 Working remotely or teleworking 38 44 18 1 54 46 1708
2020 A combination of working on-site and working remotely or teleworking 40 40 19 0 50 50 911
2020 Other work situation 77 0 23 0 0 100 11

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 34 66 646
2020 A combination of working on-site and working remotely or teleworking 28 72 368

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working remotely or teleworking 10 20 15 24 27 1 4 31 53 647
2020 A combination of working on-site and working remotely or teleworking 8 18 16 26 31 1 1 26 58 368

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working remotely or teleworking 4 13 18 23 38 2 3 19 63 648
2020 A combination of working on-site and working remotely or teleworking 6 12 15 25 41 1 1 18 67 368

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 43 20 13 9 8 2 6 68 18 650
2020 Working remotely or teleworking 42 20 14 7 6 1 9 70 14 1704
2020 A combination of working on-site and working remotely or teleworking 44 21 12 8 5 2 8 71 15 911
2020 Other work situation 7 11 11 23 18 18 11 26 58 11
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