2020 Public Service Employee Survey Results for Supreme Court of Canada by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 34 4 7 0 0 0 89 7 40
2020 3 to 10 years in current department or agency 32 57 4 7 0 0 0 89 7 43
2020 11 to 20 years in current department or agency 69 24 0 7 0 0 0 93 7 26
2020 More than 20 years in current department or agency 71 19 0 10 0 0 0 90 10 13

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 71 15 5 9 0 0 0 86 9 40
2020 3 to 10 years in current department or agency 77 18 2 2 0 0 0 96 2 43
2020 11 to 20 years in current department or agency 79 14 3 3 0 0 0 93 3 26
2020 More than 20 years in current department or agency 95 5 0 0 0 0 0 100 0 13
2017 Less than 3 years in current department or agency 82 16 0 2 0 0 0 98 2 39
2017 3 to 10 years in current department or agency 65 33 0 3 0 0 0 97 3 43
2017 11 to 20 years in current department or agency 83 13 0 0 4 0 0 96 4 33
2017 More than 20 years in current department or agency 81 13 5 0 0 0 0 95 0 15
2014 Less than 3 years in current department or agency 91 9 0 0 0 0 0 100 0 25
2014 3 to 10 years in current department or agency 78 20 2 0 0 0 0 98 0 59
2014 11 to 20 years in current department or agency 87 13 0 0 0 0 0 100 0 32
2014 More than 20 years in current department or agency 69 31 0 0 0 0 0 100 0 15

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 38 11 17 2 0 0 70 19 40
2020 3 to 10 years in current department or agency 40 43 4 13 0 0 0 83 13 43
2020 11 to 20 years in current department or agency 57 40 0 3 0 0 0 97 3 26
2020 More than 20 years in current department or agency 69 31 0 0 0 0 0 100 0 13

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 26 11 15 5 0 4 68 20 40
2020 3 to 10 years in current department or agency 49 33 7 5 2 0 3 85 8 43
2020 11 to 20 years in current department or agency 72 12 0 10 0 0 5 89 11 26
2020 More than 20 years in current department or agency 66 24 0 10 0 0 0 90 10 13

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 36 15 10 0 0 0 75 10 40
2020 3 to 10 years in current department or agency 48 25 14 10 2 0 0 74 13 43
2020 11 to 20 years in current department or agency 76 14 3 7 0 0 0 90 7 26
2020 More than 20 years in current department or agency 79 21 0 0 0 0 0 100 0 13

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 25 13 14 0 0 0 74 14 39
2020 3 to 10 years in current department or agency 47 26 9 10 4 0 3 75 15 43
2020 11 to 20 years in current department or agency 75 18 3 3 0 0 0 93 3 26
2020 More than 20 years in current department or agency 66 29 5 0 0 0 0 95 0 13

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 27 17 7 2 0 0 74 9 40
2020 3 to 10 years in current department or agency 34 47 0 14 4 0 0 82 18 42
2020 11 to 20 years in current department or agency 76 14 3 3 3 0 0 90 7 26
2020 More than 20 years in current department or agency 85 15 0 0 0 0 0 100 0 13

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 20 20 14 2 0 0 64 16 40
2020 3 to 10 years in current department or agency 47 29 10 11 2 0 0 76 14 43
2020 11 to 20 years in current department or agency 63 20 7 7 3 0 0 83 10 26
2020 More than 20 years in current department or agency 66 34 0 0 0 0 0 100 0 13

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 27 4 20 4 0 0 72 24 39
2020 3 to 10 years in current department or agency 39 33 8 16 2 0 2 73 18 43
2020 11 to 20 years in current department or agency 63 30 7 0 0 0 0 93 0 26
2020 More than 20 years in current department or agency 85 15 0 0 0 0 0 100 0 13

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 58 27 5 10 0 0 0 85 10 40
2020 3 to 10 years in current department or agency 60 30 2 7 0 0 0 90 7 42
2020 11 to 20 years in current department or agency 93 7 0 0 0 0 0 100 0 26
2020 More than 20 years in current department or agency 95 0 0 0 0 5 0 100 0 13

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 35 19 4 2 0 0 74 7 40
2020 3 to 10 years in current department or agency 48 31 5 8 7 0 0 79 16 43
2020 11 to 20 years in current department or agency 68 18 10 3 0 0 0 86 3 26
2020 More than 20 years in current department or agency 85 5 10 0 0 0 0 90 0 13

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 68 20 3 10 0 0 0 88 10 38
2020 3 to 10 years in current department or agency 54 26 16 2 2 0 0 80 4 43
2020 11 to 20 years in current department or agency 93 0 3 3 0 0 0 93 3 26
2020 More than 20 years in current department or agency 95 5 0 0 0 0 0 100 0 13

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 29 10 9 4 0 0 77 13 40
2020 3 to 10 years in current department or agency 36 41 7 7 8 0 0 77 16 43
2020 11 to 20 years in current department or agency 72 14 3 7 3 0 0 86 10 26
2020 More than 20 years in current department or agency 76 24 0 0 0 0 0 100 0 13

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 17 10 15 4 0 0 71 18 40
2020 3 to 10 years in current department or agency 40 31 12 4 14 0 0 71 18 43
2020 11 to 20 years in current department or agency 73 13 7 3 3 0 0 86 7 26
2020 More than 20 years in current department or agency 57 43 0 0 0 0 0 100 0 13

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 22 10 14 0 0 0 77 14 39
2020 3 to 10 years in current department or agency 48 36 4 12 0 0 0 84 12 42
2020 11 to 20 years in current department or agency 75 15 3 3 3 0 0 90 7 26
2020 More than 20 years in current department or agency 85 15 0 0 0 0 0 100 0 13

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 31 11 4 0 0 0 84 4 40
2020 3 to 10 years in current department or agency 54 30 7 6 2 0 0 84 8 43
2020 11 to 20 years in current department or agency 78 11 3 7 0 0 0 90 7 26
2020 More than 20 years in current department or agency 85 15 0 0 0 0 0 100 0 13

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 31 4 11 0 0 0 85 11 39
2020 3 to 10 years in current department or agency 34 34 15 15 2 0 0 68 17 43
2020 11 to 20 years in current department or agency 45 37 9 9 0 0 0 83 9 26
2020 More than 20 years in current department or agency 40 40 10 10 0 0 0 80 10 13

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 4 23 17 24 30 0 2 55 28 39
2020 3 to 10 years in current department or agency 6 27 20 27 20 0 0 47 33 43
2020 11 to 20 years in current department or agency 0 23 14 39 23 0 0 62 23 25
2020 More than 20 years in current department or agency 0 14 36 38 12 0 0 50 14 13

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 2 12 4 25 52 2 2 80 15 39
2020 3 to 10 years in current department or agency 6 6 12 28 48 0 0 76 12 43
2020 11 to 20 years in current department or agency 7 7 3 17 62 0 3 82 14 26
2020 More than 20 years in current department or agency 10 5 5 5 75 0 0 80 15 13

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 2 11 26 22 31 4 4 57 15 39
2020 3 to 10 years in current department or agency 6 6 24 35 27 0 2 63 12 43
2020 11 to 20 years in current department or agency 3 7 23 13 44 5 3 63 11 26
2020 More than 20 years in current department or agency 0 0 16 29 54 0 0 84 0 13

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 2 12 36 37 0 4 77 11 40
2020 3 to 10 years in current department or agency 2 9 20 41 26 0 2 68 12 43
2020 11 to 20 years in current department or agency 0 10 29 14 43 0 3 59 11 26
2020 More than 20 years in current department or agency 0 10 21 34 31 0 5 68 10 13

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 2 5 26 30 35 0 2 66 8 39
2020 3 to 10 years in current department or agency 8 7 35 20 28 0 2 48 16 43
2020 11 to 20 years in current department or agency 7 14 10 15 54 0 0 68 22 25
2020 More than 20 years in current department or agency 10 15 5 34 37 0 0 71 24 13

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 4 4 16 33 32 8 2 73 10 39
2020 3 to 10 years in current department or agency 6 8 13 32 39 0 2 73 15 43
2020 11 to 20 years in current department or agency 15 7 6 18 47 0 7 69 24 24
2020 More than 20 years in current department or agency 10 10 15 10 56 0 0 66 19 13

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 5 12 33 35 2 4 73 14 39
2020 3 to 10 years in current department or agency 4 15 34 31 16 0 0 47 19 43
2020 11 to 20 years in current department or agency 10 7 15 17 43 5 3 65 19 26
2020 More than 20 years in current department or agency 0 10 25 19 42 5 0 64 10 13

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 7 26 25 29 0 4 57 16 39
2020 3 to 10 years in current department or agency 9 4 44 27 15 0 0 43 14 43
2020 11 to 20 years in current department or agency 3 10 17 14 52 0 3 68 14 26
2020 More than 20 years in current department or agency 0 0 39 35 20 0 5 59 0 12
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 31 18 2 6 6 7 70 9 40
2020 3 to 10 years in current department or agency 22 35 14 7 10 5 5 64 20 43
2020 11 to 20 years in current department or agency 58 23 12 0 7 0 0 81 7 26
2020 More than 20 years in current department or agency 69 10 0 5 0 0 16 94 6 13

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 58 19 15 4 2 2 0 78 6 40
2020 3 to 10 years in current department or agency 46 36 2 10 5 0 0 82 16 43
2020 11 to 20 years in current department or agency 83 10 3 3 0 0 0 93 3 26
2020 More than 20 years in current department or agency 71 15 0 15 0 0 0 85 15 13

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 71 18 7 5 0 0 0 89 5 40
2020 3 to 10 years in current department or agency 65 26 3 5 0 0 0 91 5 42
2020 11 to 20 years in current department or agency 76 14 3 7 0 0 0 90 7 25
2020 More than 20 years in current department or agency 90 10 0 0 0 0 0 100 0 13

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 30 11 2 0 0 0 87 2 40
2020 3 to 10 years in current department or agency 42 44 2 10 2 0 0 86 12 42
2020 11 to 20 years in current department or agency 72 11 7 7 0 3 0 86 7 26
2020 More than 20 years in current department or agency 71 24 5 0 0 0 0 95 0 13

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 33 12 2 4 2 2 82 6 40
2020 3 to 10 years in current department or agency 57 19 10 0 2 7 4 86 2 43
2020 11 to 20 years in current department or agency 76 10 0 0 3 7 3 96 4 26
2020 More than 20 years in current department or agency 95 0 0 5 0 0 0 95 5 13
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 39 11 5 0 0 8 83 5 40
2020 3 to 10 years in current department or agency 48 19 15 9 3 0 6 71 13 42
2020 11 to 20 years in current department or agency 85 7 4 0 0 0 4 96 0 25
2020 More than 20 years in current department or agency 67 11 11 0 0 0 11 88 0 12

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 27 0 21 4 0 0 74 26 40
2020 3 to 10 years in current department or agency 44 29 7 13 6 0 2 74 19 43
2020 11 to 20 years in current department or agency 71 15 10 3 0 0 0 86 3 26
2020 More than 20 years in current department or agency 73 11 11 6 0 0 0 84 6 12

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 22 11 6 7 0 4 76 13 40
2020 3 to 10 years in current department or agency 45 23 15 7 5 0 5 71 13 43
2020 11 to 20 years in current department or agency 70 3 14 0 3 3 5 81 4 26
2020 More than 20 years in current department or agency 73 11 11 0 0 0 6 89 0 12

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 30 5 7 7 0 2 81 14 39
2020 3 to 10 years in current department or agency 48 26 13 5 5 0 2 76 11 43
2020 11 to 20 years in current department or agency 64 18 7 0 7 3 0 86 7 26
2020 More than 20 years in current department or agency 94 6 0 0 0 0 0 100 0 12

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 40 60 40
2020 3 to 10 years in current department or agency 46 54 43
2020 11 to 20 years in current department or agency 24 76 26
2020 More than 20 years in current department or agency 44 56 13

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 16 13 4 4 4 8 77 9 40
2020 3 to 10 years in current department or agency 50 11 16 5 0 6 11 75 6 43
2020 11 to 20 years in current department or agency 57 10 3 0 0 5 24 96 0 26
2020 More than 20 years in current department or agency 76 0 0 0 0 10 15 100 0 13

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 65 22 8 0 4 0 0 87 4 40
2020 3 to 10 years in current department or agency 61 14 9 6 8 0 2 76 15 43
2020 11 to 20 years in current department or agency 80 17 3 0 0 0 0 97 0 26
2020 More than 20 years in current department or agency 85 15 0 0 0 0 0 100 0 13
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 61 18 9 7 2 2 0 81 9 40
2020 3 to 10 years in current department or agency 42 31 13 2 4 8 0 79 7 43
2020 11 to 20 years in current department or agency 77 9 0 3 7 3 0 89 11 26
2020 More than 20 years in current department or agency 95 0 0 0 5 0 0 95 5 13

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 62 22 2 11 0 2 0 86 12 40
2020 3 to 10 years in current department or agency 43 35 10 7 4 0 0 78 12 43
2020 11 to 20 years in current department or agency 75 11 3 3 7 0 0 86 10 26
2020 More than 20 years in current department or agency 100 0 0 0 0 0 0 100 0 13

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 24 2 13 2 2 0 82 15 40
2020 3 to 10 years in current department or agency 32 37 14 11 4 3 0 71 15 43
2020 11 to 20 years in current department or agency 49 34 3 7 3 3 0 86 11 26
2020 More than 20 years in current department or agency 86 5 10 0 0 0 0 90 0 13

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 42 7 2 2 2 0 88 5 40
2020 3 to 10 years in current department or agency 33 35 15 9 4 3 0 70 14 43
2020 11 to 20 years in current department or agency 57 19 7 7 7 3 0 78 14 26
2020 More than 20 years in current department or agency 61 29 10 0 0 0 0 90 0 13

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 80 15 5 0 0 0 0 95 0 40
2020 3 to 10 years in current department or agency 73 23 4 0 0 0 0 96 0 43
2020 11 to 20 years in current department or agency 77 16 3 3 0 0 0 93 3 26
2020 More than 20 years in current department or agency 71 19 10 0 0 0 0 90 0 13
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 61 24 7 2 0 2 4 90 3 40
2020 3 to 10 years in current department or agency 39 48 4 6 0 0 3 89 7 43
2020 11 to 20 years in current department or agency 66 17 7 7 0 0 3 86 7 26
2020 More than 20 years in current department or agency 71 29 0 0 0 0 0 100 0 13

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 36 13 7 2 2 0 78 9 40
2020 3 to 10 years in current department or agency 21 56 4 10 6 3 0 79 17 42
2020 11 to 20 years in current department or agency 58 23 9 3 7 0 0 81 10 26
2020 More than 20 years in current department or agency 66 34 0 0 0 0 0 100 0 13

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 27 11 5 6 4 2 77 11 40
2020 3 to 10 years in current department or agency 33 29 16 8 7 6 0 66 17 43
2020 11 to 20 years in current department or agency 71 10 0 7 3 5 3 89 11 26
2020 More than 20 years in current department or agency 80 20 0 0 0 0 0 100 0 13

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 28 11 2 2 2 2 84 5 40
2020 3 to 10 years in current department or agency 30 34 23 2 5 6 0 68 8 43
2020 11 to 20 years in current department or agency 75 11 7 3 0 3 0 89 4 26
2020 More than 20 years in current department or agency 59 31 10 0 0 0 0 90 0 12

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 35 15 18 15 5 7 5 56 23 40
2020 3 to 10 years in current department or agency 16 19 24 4 15 17 5 45 25 43
2020 11 to 20 years in current department or agency 46 18 11 0 14 7 3 72 16 26
2020 More than 20 years in current department or agency 52 20 10 0 0 19 0 88 0 13

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 27 24 6 2 2 0 67 8 39
2020 3 to 10 years in current department or agency 17 35 31 9 2 6 0 55 12 43
2020 11 to 20 years in current department or agency 51 28 3 10 7 0 0 79 17 26
2020 More than 20 years in current department or agency 54 23 0 23 0 0 0 77 23 11

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 19 16 26 6 2 0 51 32 40
2020 3 to 10 years in current department or agency 14 19 21 26 16 2 2 34 44 43
2020 11 to 20 years in current department or agency 39 15 9 17 10 5 5 60 30 26
2020 More than 20 years in current department or agency 37 10 10 10 19 0 15 55 34 13

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 22 11 5 0 0 6 83 5 40
2020 3 to 10 years in current department or agency 40 27 26 4 0 0 3 69 4 43
2020 11 to 20 years in current department or agency 72 12 7 0 0 0 9 92 0 26
2020 More than 20 years in current department or agency 90 10 0 0 0 0 0 100 0 13

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 59 17 11 5 5 2 0 78 10 40
2020 3 to 10 years in current department or agency 46 33 2 6 2 8 2 88 9 43
2020 11 to 20 years in current department or agency 74 10 3 0 3 0 9 92 4 26
2020 More than 20 years in current department or agency 76 14 0 10 0 0 0 90 10 13

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 80 9 2 0 4 2 2 94 4 40
2020 3 to 10 years in current department or agency 87 0 7 0 0 3 2 92 0 43
2020 11 to 20 years in current department or agency 84 0 3 0 3 0 9 92 4 26
2020 More than 20 years in current department or agency 100 0 0 0 0 0 0 100 0 13

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 70 9 9 0 4 2 6 86 4 40
2020 3 to 10 years in current department or agency 63 17 7 0 0 0 12 91 0 42
2020 11 to 20 years in current department or agency 87 4 0 0 0 0 9 100 0 25
2020 More than 20 years in current department or agency 100 0 0 0 0 0 0 100 0 13

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 36 16 4 0 4 0 79 4 40
2020 3 to 10 years in current department or agency 24 42 24 4 6 0 0 65 10 43
2020 11 to 20 years in current department or agency 63 19 14 3 0 0 0 83 3 26
2020 More than 20 years in current department or agency 52 48 0 0 0 0 0 100 0 13

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 33 2 2 5 0 2 90 8 40
2020 3 to 10 years in current department or agency 30 43 10 12 5 0 0 73 17 43
2020 11 to 20 years in current department or agency 78 11 7 3 0 0 0 90 3 26
2020 More than 20 years in current department or agency 61 39 0 0 0 0 0 100 0 13

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 35 13 0 2 5 2 84 3 40
2020 3 to 10 years in current department or agency 22 41 24 5 2 3 2 67 8 43
2020 11 to 20 years in current department or agency 78 8 7 3 0 3 0 89 4 26
2020 More than 20 years in current department or agency 66 34 0 0 0 0 0 100 0 13

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 27 13 2 6 13 2 75 10 40
2020 3 to 10 years in current department or agency 16 34 16 7 2 22 2 67 12 43
2020 11 to 20 years in current department or agency 54 17 21 0 0 9 0 77 0 26
2020 More than 20 years in current department or agency 60 30 0 10 0 0 0 90 10 13

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 26 21 2 6 0 2 70 8 40
2020 3 to 10 years in current department or agency 41 31 15 7 0 0 6 77 8 43
2020 11 to 20 years in current department or agency 75 11 0 7 0 0 7 93 7 26
2020 More than 20 years in current department or agency 76 19 0 0 0 0 5 100 0 13

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 68 22 0 6 4 0 0 90 10 40
2020 3 to 10 years in current department or agency 64 18 9 6 2 0 0 82 8 43
2020 11 to 20 years in current department or agency 77 16 3 3 0 0 0 93 3 26
2020 More than 20 years in current department or agency 90 10 0 0 0 0 0 100 0 13

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 71 14 8 4 2 0 0 86 6 40
2020 3 to 10 years in current department or agency 66 19 6 6 2 0 0 85 8 43
2020 11 to 20 years in current department or agency 77 9 7 4 4 0 0 86 7 25
2020 More than 20 years in current department or agency 90 10 0 0 0 0 0 100 0 13

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 67 21 8 0 4 0 0 88 4 40
2020 3 to 10 years in current department or agency 69 15 9 5 2 0 0 83 7 43
2020 11 to 20 years in current department or agency 75 15 3 3 3 0 0 90 7 26
2020 More than 20 years in current department or agency 90 10 0 0 0 0 0 100 0 13

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 23 10 6 4 4 0 79 11 40
2020 3 to 10 years in current department or agency 56 27 6 5 5 0 0 83 11 42
2020 11 to 20 years in current department or agency 70 13 6 7 3 0 0 83 10 26
2020 More than 20 years in current department or agency 90 10 0 0 0 0 0 100 0 13
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in current department or agency 20 44 36 40
2020 3 to 10 years in current department or agency 18 49 32 43
2020 11 to 20 years in current department or agency 10 69 20 26
2020 More than 20 years in current department or agency 31 64 5 13
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 18 82 40
2020 3 to 10 years in current department or agency 13 87 43

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 4 13 4 14 27 7 53 27 40
2020 3 to 10 years in current department or agency 11 8 21 6 4 45 4 39 21 43
2020 11 to 20 years in current department or agency 41 3 9 0 7 34 7 74 12 26
2020 More than 20 years in current department or agency 36 18 10 0 10 20 6 72 14 12

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 16 10 2 10 9 2 74 14 40
2020 3 to 10 years in current department or agency 21 28 18 9 5 17 2 60 18 43
2020 11 to 20 years in current department or agency 55 12 17 0 7 5 3 73 8 26
2020 More than 20 years in current department or agency 61 20 10 10 0 0 0 81 10 13
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in current department or agency 0 100 13

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 2 20 2 5 36 2 56 13 40
2020 3 to 10 years in current department or agency 11 12 16 4 2 48 6 52 14 43
2020 11 to 20 years in current department or agency 41 5 7 3 3 33 7 77 12 26
2020 More than 20 years in current department or agency 43 21 10 0 0 20 6 86 0 12

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 11 13 5 4 15 2 74 10 40
2020 3 to 10 years in current department or agency 28 31 16 2 2 19 2 75 5 43
2020 11 to 20 years in current department or agency 63 11 7 3 7 5 3 81 11 26
2020 More than 20 years in current department or agency 71 20 10 0 0 0 0 90 0 13
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 40 10 7 9 0 0 74 16 40
2020 3 to 10 years in current department or agency 26 35 23 5 12 0 0 60 17 43
2020 11 to 20 years in current department or agency 48 30 18 3 0 0 0 78 3 26
2020 More than 20 years in current department or agency 24 36 24 16 0 0 0 60 16 13

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 63 14 10 7 6 0 0 77 13 40
2020 3 to 10 years in current department or agency 65 13 11 7 2 0 2 80 10 43
2020 11 to 20 years in current department or agency 62 13 14 3 3 0 3 78 7 26
2020 More than 20 years in current department or agency 74 10 16 0 0 0 0 84 0 13

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 27 19 15 8 0 0 58 23 40
2020 3 to 10 years in current department or agency 10 33 26 23 7 0 0 43 30 43
2020 11 to 20 years in current department or agency 28 31 20 14 7 0 0 59 21 26
2020 More than 20 years in current department or agency 15 46 29 10 0 0 0 61 10 13

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 18 12 5 13 0 0 70 18 40
2020 3 to 10 years in current department or agency 23 39 24 7 7 0 0 61 15 42
2020 11 to 20 years in current department or agency 36 23 23 14 0 0 5 61 15 26
2020 More than 20 years in current department or agency 40 45 5 10 0 0 0 86 10 13

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 28 11 9 16 0 0 64 25 40
2020 3 to 10 years in current department or agency 28 23 28 17 4 0 0 51 21 43
2020 11 to 20 years in current department or agency 43 27 7 14 3 0 5 74 18 26
2020 More than 20 years in current department or agency 56 20 5 10 10 0 0 76 19 13

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 70 12 8 0 10 0 0 82 10 39
2020 3 to 10 years in current department or agency 45 29 12 11 3 0 0 74 14 42
2020 11 to 20 years in current department or agency 50 26 12 3 0 0 9 83 4 26
2020 More than 20 years in current department or agency 45 21 10 10 0 0 15 78 11 13

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 32 7 7 7 0 0 80 13 40
2020 3 to 10 years in current department or agency 22 40 19 10 9 0 0 61 20 43
2020 11 to 20 years in current department or agency 63 19 14 3 0 0 0 83 3 26
2020 More than 20 years in current department or agency 47 24 19 0 10 0 0 71 10 13

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 26 12 5 13 0 8 67 20 40
2020 3 to 10 years in current department or agency 25 33 22 7 6 0 6 62 15 43
2020 11 to 20 years in current department or agency 55 15 13 3 0 0 14 81 4 26
2020 More than 20 years in current department or agency 50 10 21 0 0 0 19 74 0 13

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 31 7 4 2 0 0 86 7 40
2020 3 to 10 years in current department or agency 36 35 11 6 9 2 0 73 16 43
2020 11 to 20 years in current department or agency 61 17 15 3 3 0 0 78 7 26
2020 More than 20 years in current department or agency 71 29 0 0 0 0 0 100 0 13

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 21 14 6 4 0 0 76 10 39
2020 3 to 10 years in current department or agency 35 29 20 12 4 0 0 64 16 42
2020 11 to 20 years in current department or agency 47 19 15 14 0 0 5 70 15 26
2020 More than 20 years in current department or agency 50 41 0 10 0 0 0 90 10 13

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 28 11 10 7 0 0 73 17 40
2020 3 to 10 years in current department or agency 36 31 17 13 4 0 0 66 17 43
2020 11 to 20 years in current department or agency 63 17 3 7 3 0 5 85 11 26
2020 More than 20 years in current department or agency 86 5 10 0 0 0 0 90 0 13

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 12 14 11 8 0 0 67 19 40
2020 3 to 10 years in current department or agency 56 18 9 8 7 0 0 75 16 43
2020 11 to 20 years in current department or agency 63 18 3 7 3 0 5 85 11 26
2020 More than 20 years in current department or agency 71 10 19 0 0 0 0 81 0 13

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 35 13 29 15 9 0 0 47 24 40
2020 3 to 10 years in current department or agency 30 23 23 20 4 0 0 53 24 43
2020 11 to 20 years in current department or agency 52 27 12 0 0 0 9 87 0 26
2020 More than 20 years in current department or agency 26 45 29 0 0 0 0 71 0 13

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 27 14 6 4 0 0 76 10 40
2020 3 to 10 years in current department or agency 37 34 9 12 4 0 3 74 16 43
2020 11 to 20 years in current department or agency 50 16 30 0 0 0 5 69 0 26
2020 More than 20 years in current department or agency 56 29 15 0 0 0 0 85 0 13

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 59 17 10 10 4 0 0 76 14 39
2020 3 to 10 years in current department or agency 46 22 21 12 0 0 0 68 12 43
2020 11 to 20 years in current department or agency 62 28 3 0 7 0 0 90 7 26
2020 More than 20 years in current department or agency 66 34 0 0 0 0 0 100 0 13

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 31 19 7 6 0 0 67 14 38
2020 3 to 10 years in current department or agency 42 31 14 8 3 0 2 74 12 43
2020 11 to 20 years in current department or agency 47 29 17 7 0 0 0 76 7 26
2020 More than 20 years in current department or agency 31 50 10 10 0 0 0 81 10 13

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 29 5 2 8 0 7 84 11 39
2020 3 to 10 years in current department or agency 67 18 7 0 0 3 4 92 0 43
2020 11 to 20 years in current department or agency 83 10 0 3 0 0 3 96 4 26
2020 More than 20 years in current department or agency 90 0 10 0 0 0 0 90 0 13

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 73 7 4 6 6 4 0 83 12 39
2020 3 to 10 years in current department or agency 80 7 2 3 4 3 0 90 8 43
2020 11 to 20 years in current department or agency 77 10 3 0 3 0 5 93 4 26
2020 More than 20 years in current department or agency 100 0 0 0 0 0 0 100 0 13

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 62 15 9 4 6 4 0 80 11 39
2020 3 to 10 years in current department or agency 55 19 16 10 0 0 0 74 10 43
2020 11 to 20 years in current department or agency 64 20 7 3 0 0 5 89 4 26
2020 More than 20 years in current department or agency 80 20 0 0 0 0 0 100 0 13

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 72 9 2 2 10 4 0 84 13 39
2020 3 to 10 years in current department or agency 64 15 4 8 7 0 2 80 16 43
2020 11 to 20 years in current department or agency 71 20 0 0 4 0 5 96 4 25
2020 More than 20 years in current department or agency 95 5 0 0 0 0 0 100 0 13

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 78 4 2 2 0 0 12 94 3 39
2020 3 to 10 years in current department or agency 60 14 2 2 2 0 20 92 5 43
2020 11 to 20 years in current department or agency 57 15 9 0 3 0 16 85 4 26
2020 More than 20 years in current department or agency 66 24 0 0 0 0 10 100 0 13

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 80 9 2 2 6 0 0 90 8 40
2020 3 to 10 years in current department or agency 59 13 6 4 5 0 11 82 11 43
2020 11 to 20 years in current department or agency 81 10 3 0 0 0 5 96 0 26
2020 More than 20 years in current department or agency 95 5 0 0 0 0 0 100 0 13

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 66 11 2 6 15 0 0 77 21 39
2020 3 to 10 years in current department or agency 82 6 0 4 0 0 7 95 5 43
2020 11 to 20 years in current department or agency 77 10 0 0 3 0 9 96 4 26
2020 More than 20 years in current department or agency 100 0 0 0 0 0 0 100 0 13

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 28 10 2 5 0 0 83 7 40
2020 3 to 10 years in current department or agency 37 36 11 7 3 0 5 78 11 43
2020 11 to 20 years in current department or agency 66 18 10 0 0 0 5 89 0 26
2020 More than 20 years in current department or agency 70 30 0 0 0 0 0 100 0 13

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 31 17 2 7 0 0 74 9 40
2020 3 to 10 years in current department or agency 22 40 20 10 9 0 0 61 18 42
2020 11 to 20 years in current department or agency 60 31 6 3 0 0 0 90 3 26
2020 More than 20 years in current department or agency 31 64 5 0 0 0 0 95 0 13

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 26 41 23 4 7 0 0 66 10 40
2020 3 to 10 years in current department or agency 5 43 37 9 5 0 0 49 15 43
2020 11 to 20 years in current department or agency 19 36 38 7 0 0 0 55 7 26
2020 More than 20 years in current department or agency 36 19 35 10 0 0 0 55 10 13

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 5 16 25 30 23 0 0 53 21 40
2020 3 to 10 years in current department or agency 9 19 40 25 7 0 0 32 29 43
2020 11 to 20 years in current department or agency 0 26 22 35 17 0 0 52 26 26
2020 More than 20 years in current department or agency 0 11 16 44 29 0 0 73 11 12

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 35 15 8 0 2 0 76 9 39
2020 3 to 10 years in current department or agency 26 44 15 2 9 3 0 73 12 43
2020 11 to 20 years in current department or agency 63 23 10 3 0 0 0 86 3 26
2020 More than 20 years in current department or agency 76 24 0 0 0 0 0 100 0 13

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 28 5 16 5 2 0 73 22 40
2020 3 to 10 years in current department or agency 29 29 14 15 7 6 0 61 23 43
2020 11 to 20 years in current department or agency 66 20 3 7 3 0 0 86 10 26
2020 More than 20 years in current department or agency 76 14 10 0 0 0 0 90 0 13

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 23 15 15 6 2 5 61 22 40
2020 3 to 10 years in current department or agency 31 36 5 16 5 6 2 72 23 43
2020 11 to 20 years in current department or agency 51 23 11 11 4 0 0 75 14 25
2020 More than 20 years in current department or agency 84 6 0 0 0 0 10 100 0 13

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 15 16 7 6 6 5 68 14 40
2020 3 to 10 years in current department or agency 34 32 16 7 9 0 2 67 16 42
2020 11 to 20 years in current department or agency 71 18 0 3 3 3 0 93 7 26
2020 More than 20 years in current department or agency 80 10 0 0 0 0 10 100 0 12

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 35 7 7 5 0 0 81 12 40
2020 3 to 10 years in current department or agency 35 38 15 5 7 0 0 73 13 43
2020 11 to 20 years in current department or agency 63 14 3 19 0 0 0 77 19 26
2020 More than 20 years in current department or agency 76 24 0 0 0 0 0 100 0 13

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 38 6 2 0 0 0 92 2 40
2020 3 to 10 years in current department or agency 44 38 11 7 0 0 0 82 7 43
2020 11 to 20 years in current department or agency 49 44 0 7 0 0 0 93 7 26
2020 More than 20 years in current department or agency 75 15 0 10 0 0 0 90 10 12

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 33 9 4 4 0 0 84 7 39
2020 3 to 10 years in current department or agency 44 31 15 2 7 0 0 75 9 43
2020 11 to 20 years in current department or agency 44 46 0 7 0 3 0 93 7 26
2020 More than 20 years in current department or agency 85 5 0 10 0 0 0 90 10 12

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 60 25 11 5 0 0 0 85 5 40
2020 3 to 10 years in current department or agency 44 35 14 7 0 0 0 79 7 43
2020 11 to 20 years in current department or agency 61 22 3 7 0 0 7 89 7 26
2020 More than 20 years in current department or agency 80 10 0 10 0 0 0 90 10 12

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 68 15 7 5 5 0 0 83 10 40
2020 3 to 10 years in current department or agency 52 29 12 5 0 0 2 83 5 43
2020 11 to 20 years in current department or agency 70 23 0 3 0 3 0 96 4 26
2020 More than 20 years in current department or agency 70 0 10 10 0 0 10 78 11 12

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 88 12 0 0 0 0 0 100 0 40
2020 3 to 10 years in current department or agency 86 14 0 0 0 0 0 100 0 43
2020 11 to 20 years in current department or agency 88 5 3 0 0 0 3 96 0 26
2020 More than 20 years in current department or agency 100 0 0 0 0 0 0 100 0 12

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 36 7 6 2 0 0 85 8 40
2020 3 to 10 years in current department or agency 39 41 9 0 7 3 0 83 8 43
2020 11 to 20 years in current department or agency 71 22 0 3 0 3 0 96 4 26
2020 More than 20 years in current department or agency 90 10 0 0 0 0 0 100 0 13

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 60 20 6 2 8 4 0 83 11 40
2020 3 to 10 years in current department or agency 48 36 9 0 5 0 2 85 5 43
2020 11 to 20 years in current department or agency 69 17 0 10 0 3 0 89 11 26
2020 More than 20 years in current department or agency 81 0 0 10 0 0 10 89 11 13

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 16 21 6 2 0 0 71 8 40
2020 3 to 10 years in current department or agency 52 27 12 7 2 0 0 79 9 43
2020 11 to 20 years in current department or agency 80 10 0 7 3 0 0 90 10 26
2020 More than 20 years in current department or agency 76 14 10 0 0 0 0 90 0 13

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in current department or agency 14 47 16 23 0 0 0 61 23 13
2020 11 to 20 years in current department or agency 55 39 0 6 0 0 0 94 6 15

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 93 7 14
2020 11 to 20 years in current department or agency 100 0 15

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in current department or agency 6 25 30 31 8 0 0 31 39 13
2020 11 to 20 years in current department or agency 43 28 17 6 0 0 6 76 6 15
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 11 89 39
2020 3 to 10 years in current department or agency 9 91 43
2020 11 to 20 years in current department or agency 14 86 26
2020 More than 20 years in current department or agency 10 90 13

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 20 80 39
2020 3 to 10 years in current department or agency 20 80 43
2020 11 to 20 years in current department or agency 3 97 26
2020 More than 20 years in current department or agency 10 90 13

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 36 2 10 2 0 0 85 13 40
2020 3 to 10 years in current department or agency 50 36 4 2 2 3 2 91 4 43
2020 11 to 20 years in current department or agency 70 19 0 3 0 0 7 96 4 26
2020 More than 20 years in current department or agency 81 0 0 10 0 0 10 89 11 13
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 20 63 15 2 76 24 40
2020 3 to 10 years in current department or agency 16 67 17 0 81 19 43
2020 11 to 20 years in current department or agency 17 75 9 0 82 18 26
2020 More than 20 years in current department or agency 5 81 14 0 94 6 13

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 17 11 2 6 2 14 77 10 40
2020 3 to 10 years in current department or agency 54 5 12 11 4 3 12 69 17 43
2020 11 to 20 years in current department or agency 50 10 3 7 7 0 22 78 18 26
2020 More than 20 years in current department or agency 76 0 0 0 0 0 24 100 0 13
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