2020 Public Service Employee Survey Results for Canada Border Services Agency by Question 115. What is your gender?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	24	45	7	16	7	0	0	69	23	3651
2020	Female gender	33	47	4	12	3	0	0	81	15	4070

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	69	20	5	2	2	1	1	90	4	3638
2020	Female gender	76	17	3	2	1	0	1	94	3	4062
2017	Male gender	59	26	7	4	2	1	1	87	6	3584
2017	Female gender	66	23	5	3	1	1	1	90	5	3450
2017	Gender diverse	48	23	11	0	15	4	0	73	16	27
2014	Male gender	59	26	7	4	2	1	1	87	7	4527
2014	Female gender	65	24	5	3	2	1	1	90	5	4662

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	29	38	10	13	9	68	22	3635
2020	Female gender	39	37	7	12	4	77	16	4062
2019	Male gender	27	33	10	18	12	60	30	3448
2019	Female gender	36	36	7	13	8	72	21	3624
2019	Gender diverse	14	32	11	33	10	46	43	39
2017	Male gender	22	32	10	19	17	54	36	3588
2017	Female gender	29	35	8	16	11	65	27	3457
2017	Gender diverse	23	9	15	11	41	33	52	27
2014	Male gender	24	33	10	17	16	57	33	4528
2014	Female gender	30	35	8	16	11	65	27	4659

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	20	36	15	20	9	0	0	56	29	3628
2020	Female gender	28	39	12	15	6	0	1	67	22	4048
2019	Male gender	17	34	15	20	13	0	0	51	34	3446
2019	Female gender	20	39	12	19	10	0	0	59	29	3614
2019	Gender diverse	14	32	15	22	17	0	0	46	39	39
2018	Male gender	12	39	13	22	14	0	0	51	36	3023
2018	Female gender	13	42	12	20	12	0	1	56	32	3064
2018	Gender diverse	4	20	16	25	34	1	0	25	60	43
2017	Male gender	11	31	13	23	22	0	0	42	45	3592
2017	Female gender	14	33	12	23	17	0	0	47	41	3456
2017	Gender diverse	0	25	4	34	37	0	0	25	71	27
2014	Male gender	11	31	14	23	20	0	0	42	44	4528
2014	Female gender	13	34	13	23	17	0	0	48	40	4663

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	33	35	12	12	8	0	68	20	3615
2020	Female gender	42	35	9	9	4	1	77	14	4042
2019	Male gender	30	35	12	14	10	0	65	24	3439
2019	Female gender	35	38	11	11	5	0	73	16	3599
2019	Gender diverse	29	29	12	15	15	0	58	30	38
2017	Male gender	25	38	12	14	11	0	63	25	3586
2017	Female gender	31	39	10	13	7	0	70	20	3441
2017	Gender diverse	11	20	16	23	31	0	30	54	26
2014	Male gender	26	38	13	13	9	0	64	22	4526
2014	Female gender	31	38	11	13	7	0	70	19	4659

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	33	30	13	12	12	0	0	63	24	3640
2020	Female gender	42	30	11	10	8	0	0	72	17	4049
2019	Male gender	29	30	13	14	14	0	0	59	28	3444
2019	Female gender	35	33	11	11	10	0	0	68	21	3614
2019	Gender diverse	23	33	10	14	20	0	0	56	34	38
2018	Male gender	25	31	16	14	14	0	0	56	28	3014
2018	Female gender	32	34	12	12	10	0	0	67	22	3061
2018	Gender diverse	7	20	20	25	28	1	0	27	53	43
2017	Male gender	23	30	15	13	18	0	0	53	32	3589
2017	Female gender	29	32	12	13	13	0	0	62	27	3455
2017	Gender diverse	22	14	11	26	26	0	0	36	53	27
2014	Male gender	21	31	17	14	16	0	0	53	30	4528
2014	Female gender	28	31	12	15	13	0	1	60	28	4661

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	31	35	14	11	9	0	66	20	3648
2020	Female gender	36	38	11	9	5	0	75	14	4060
2019	Male gender	28	37	14	11	10	0	66	20	3463
2019	Female gender	32	40	12	9	7	0	72	16	3628
2019	Gender diverse	29	34	9	20	8	0	63	28	39
2018	Male gender	22	41	14	12	11	0	63	23	3005
2018	Female gender	27	42	12	11	7	0	69	18	3039
2018	Gender diverse	8	34	15	10	32	1	42	43	43
2017	Male gender	24	41	13	12	10	0	65	22	3591
2017	Female gender	25	43	12	12	9	0	68	21	3455
2017	Gender diverse	24	27	26	8	15	0	51	23	27
2014	Male gender	25	42	14	11	9	0	66	20	4531
2014	Female gender	26	44	12	11	8	0	69	19	4663

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	22	31	15	16	16	0	54	31	3641
2020	Female gender	30	33	14	13	9	0	64	22	4063
2019	Male gender	18	31	17	17	17	0	49	34	3461
2019	Female gender	23	33	14	16	13	0	57	29	3616
2019	Gender diverse	14	27	13	31	15	0	41	46	39
2018	Male gender	13	28	18	18	22	0	42	40	3008
2018	Female gender	18	31	16	18	17	0	49	34	3062
2018	Gender diverse	8	21	16	20	34	1	29	55	43
2017	Male gender	13	28	18	20	21	0	41	41	3590
2017	Female gender	16	32	14	18	19	0	49	37	3453
2017	Gender diverse	6	15	18	16	45	0	21	61	27
2014	Male gender	13	28	19	18	21	0	41	40	4530
2014	Female gender	16	32	15	19	17	0	48	37	4663

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	24	39	16	13	8	0	63	21	3620
2020	Female gender	33	40	12	11	4	0	72	15	4028
2019	Male gender	21	37	17	15	9	0	59	24	3448
2019	Female gender	27	41	13	13	6	0	68	19	3599
2019	Gender diverse	31	29	12	13	15	0	60	28	39
2018	Male gender	18	35	19	17	12	0	53	29	3016
2018	Female gender	22	41	14	15	9	0	63	23	3068
2018	Gender diverse	16	17	18	28	21	1	33	49	43
2017	Male gender	17	37	17	17	12	0	54	29	3591
2017	Female gender	22	41	15	14	8	0	63	23	3452
2017	Gender diverse	11	25	23	18	23	0	37	41	27

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	33	36	14	9	7	0	70	17	3624
2020	Female gender	42	38	10	6	3	0	80	9	4051
2019	Male gender	29	37	15	10	8	0	66	19	3436
2019	Female gender	36	40	11	8	5	0	76	13	3596
2019	Gender diverse	33	33	8	15	12	0	66	27	39
2018	Male gender	26	41	13	11	8	0	67	19	3009
2018	Female gender	33	41	12	8	5	0	75	13	3051
2018	Gender diverse	19	23	25	10	22	1	42	33	42
2017	Male gender	24	38	14	12	11	1	62	23	3590
2017	Female gender	29	40	13	10	7	1	69	17	3449
2017	Gender diverse	27	9	23	15	23	4	37	39	27
2014	Male gender	25	38	16	11	9	1	63	21	4528
2014	Female gender	29	39	14	10	7	1	68	17	4662

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	23	32	15	14	16	0	55	30	3635
2020	Female gender	30	34	13	12	10	0	64	22	4050
2019	Male gender	21	30	17	15	17	0	51	32	3443
2019	Female gender	25	33	14	15	12	0	58	27	3610
2019	Gender diverse	20	22	18	17	22	0	42	40	39
2018	Male gender	15	30	17	18	20	0	46	37	2999
2018	Female gender	19	34	15	17	15	0	53	33	3042
2018	Gender diverse	8	21	13	23	34	1	29	58	43
2017	Male gender	14	29	18	17	22	0	43	39	3595
2017	Female gender	18	31	15	16	19	0	49	36	3453
2017	Gender diverse	6	15	14	23	41	0	21	65	27

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	47	32	10	6	5	0	0	79	10	3618
2020	Female gender	52	33	10	3	2	0	0	85	5	4029
2019	Male gender	45	34	11	5	4	0	0	79	10	3429
2019	Female gender	49	34	11	4	3	0	0	83	7	3592
2019	Gender diverse	44	31	10	6	6	0	4	78	12	37
2018	Male gender	43	36	10	6	4	0	0	79	11	2981
2018	Female gender	46	37	10	5	2	0	0	83	7	3035
2018	Gender diverse	16	32	21	10	20	1	0	49	31	42
2017	Male gender	44	36	11	6	4	0	0	80	10	3585
2017	Female gender	46	35	11	5	3	0	0	82	7	3434
2017	Gender diverse	35	31	11	8	15	0	0	66	23	27
2014	Male gender	51	31	10	4	4	0	0	82	8	4529
2014	Female gender	55	30	9	3	2	0	0	86	5	4658

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	24	32	16	13	14	0	56	28	3628
2020	Female gender	30	37	13	12	8	0	67	20	4038
2019	Male gender	20	33	15	15	16	0	53	32	3448
2019	Female gender	24	36	14	15	11	0	60	26	3608
2019	Gender diverse	22	37	8	13	20	0	59	33	39
2018	Male gender	16	32	15	17	20	0	48	37	3001
2018	Female gender	19	35	14	18	14	0	55	31	3036
2018	Gender diverse	11	22	5	9	52	1	33	62	43
2017	Male gender	15	33	15	18	19	0	48	37	3579
2017	Female gender	18	35	13	18	14	0	54	33	3433
2017	Gender diverse	0	29	18	15	38	0	29	53	27
2014	Male gender	13	32	16	18	20	0	46	38	4533
2014	Female gender	15	37	13	18	17	0	52	35	4664

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	26	30	17	12	15	0	56	27	3639
2020	Female gender	35	32	15	9	7	0	68	17	4054
2019	Male gender	23	28	18	14	17	0	51	31	3456
2019	Female gender	29	32	17	13	10	0	61	23	3613
2019	Gender diverse	23	27	17	13	20	0	50	33	39
2018	Male gender	17	28	18	16	21	0	45	37	2979
2018	Female gender	23	35	15	14	12	0	58	27	3027
2018	Gender diverse	13	24	8	18	37	1	37	55	43
2017	Male gender	17	27	18	19	19	0	44	38	3582
2017	Female gender	22	33	17	14	13	0	55	27	3432
2017	Gender diverse	8	28	18	4	41	0	37	45	27
2014	Male gender	17	28	19	17	19	0	45	36	4529
2014	Female gender	21	35	15	15	14	0	56	28	4660

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	24	38	18	12	8	0	62	20	3603
2020	Female gender	33	38	14	10	5	0	71	15	4006
2019	Male gender	21	36	20	13	10	0	57	23	3416
2019	Female gender	27	38	15	13	7	0	65	20	3553
2019	Gender diverse	16	39	24	13	8	0	54	21	38
2018	Male gender	18	30	20	16	16	0	48	32	2988
2018	Female gender	22	34	18	16	11	0	56	27	3041
2018	Gender diverse	12	22	13	15	37	1	35	53	43
2017	Male gender	16	31	20	17	14	0	48	31	3579
2017	Female gender	21	34	16	17	11	0	56	28	3431
2017	Gender diverse	8	28	11	15	37	0	37	52	27
2014	Male gender	17	32	21	15	15	0	49	30	4529
2014	Female gender	21	36	16	15	11	0	57	27	4661

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	37	37	13	7	5	0	74	13	3645
2020	Female gender	44	37	11	6	3	0	81	9	4060
2019	Male gender	34	39	13	8	6	0	73	14	3463
2019	Female gender	39	38	11	7	4	0	77	11	3624
2019	Gender diverse	26	45	19	7	3	0	71	10	38
2018	Male gender	29	41	15	9	6	0	70	15	3004
2018	Female gender	33	41	13	9	4	0	75	13	3046
2018	Gender diverse	11	36	28	5	19	1	47	25	43
2017	Male gender	28	40	16	9	7	0	68	16	3574
2017	Female gender	31	41	13	8	6	0	72	15	3432
2017	Gender diverse	9	49	20	4	15	4	60	20	27
2014	Male gender	31	40	15	8	6	0	71	14	4531
2014	Female gender	35	40	12	7	5	0	76	12	4663

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	40	35	15	6	4	0	1	75	10	3627
2020	Female gender	40	32	15	7	4	0	1	73	11	4027
2019	Male gender	36	34	17	7	4	0	1	71	11	3439
2019	Female gender	39	32	17	6	4	0	1	72	11	3601
2019	Gender diverse	30	39	11	7	9	0	4	72	16	39
2018	Male gender	35	34	16	8	4	0	2	71	12	3015
2018	Female gender	36	32	18	8	5	0	1	68	14	3064
2018	Gender diverse	36	24	23	2	14	1	0	61	16	43
2017	Male gender	36	35	16	7	4	0	3	73	11	3596
2017	Female gender	37	33	17	7	4	0	2	72	11	3455
2017	Gender diverse	29	34	22	8	8	0	0	63	15	27
2014	Male gender	31	35	19	8	5	0	2	67	13	4531
2014	Female gender	34	32	20	8	5	0	1	67	14	4665

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	16	29	32	16	7	0	1	22	45	3647
2020	Female gender	13	24	34	19	8	1	1	27	38	4066
2019	Male gender	17	28	31	15	7	1	1	23	46	3456
2019	Female gender	14	27	32	17	9	1	1	26	42	3625
2019	Gender diverse	17	30	20	26	7	0	0	33	48	39
2018	Male gender	20	31	30	12	5	1	1	18	52	3003
2018	Female gender	16	30	32	14	6	1	1	20	47	3047
2018	Gender diverse	22	35	25	11	7	1	0	18	57	43
2017	Male gender	19	30	31	12	6	1	2	18	50	3584
2017	Female gender	19	27	32	13	6	1	3	19	47	3437
2017	Gender diverse	34	23	26	10	4	4	0	15	59	27
2014	Male gender	18	33	31	12	4	1	1	16	52	4527
2014	Female gender	19	30	32	12	5	1	2	17	50	4657

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	19	23	26	20	11	1	1	31	43	3626
2020	Female gender	12	19	28	24	14	2	1	39	33	4054
2019	Male gender	24	25	24	15	10	1	1	26	50	3449
2019	Female gender	18	24	27	17	11	2	1	29	44	3619
2019	Gender diverse	42	17	12	22	7	0	0	29	60	39
2018	Male gender	29	27	23	12	7	1	1	20	57	2998
2018	Female gender	24	28	26	14	6	2	2	21	53	3035
2018	Gender diverse	28	39	16	9	7	1	0	16	67	43
2017	Male gender	26	28	24	12	7	2	2	19	56	3578
2017	Female gender	24	26	27	12	7	2	3	19	53	3440
2017	Gender diverse	41	23	22	3	4	4	4	7	69	27
2014	Male gender	26	29	25	12	6	2	2	18	56	4527
2014	Female gender	24	28	27	12	6	2	2	19	53	4655

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	24	25	27	14	7	1	2	22	50	3629
2020	Female gender	15	23	31	17	9	1	3	28	40	4046
2019	Male gender	26	26	24	13	7	2	2	21	54	3455
2019	Female gender	21	25	26	15	9	2	2	25	48	3617
2019	Gender diverse	30	26	22	19	3	0	0	22	57	39
2018	Male gender	30	27	23	11	6	2	2	17	59	2992
2018	Female gender	25	28	26	12	6	2	3	18	55	3036
2018	Gender diverse	33	24	30	5	4	4	0	9	59	43
2017	Male gender	28	25	24	12	6	2	3	19	56	3585
2017	Female gender	25	27	24	13	6	2	4	20	55	3444
2017	Gender diverse	33	26	23	8	6	4	0	14	62	27
2014	Male gender	28	28	24	11	5	2	2	16	58	4519
2014	Female gender	25	26	26	12	5	2	3	18	55	4655

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	9	13	28	31	16	1	3	48	22	3632
2020	Female gender	9	14	29	29	16	1	3	47	23	4052
2019	Male gender	10	14	27	28	16	1	3	46	25	3437
2019	Female gender	10	16	27	26	16	1	3	44	27	3597
2019	Gender diverse	14	5	32	32	11	0	5	46	21	38
2018	Male gender	12	14	30	27	12	1	4	41	27	2986
2018	Female gender	13	17	30	24	11	1	3	37	31	3026
2018	Gender diverse	14	20	18	28	12	4	5	43	37	43
2017	Male gender	12	15	27	26	12	2	6	42	29	3566
2017	Female gender	14	18	27	22	12	1	6	36	34	3426
2017	Gender diverse	15	7	40	30	0	8	0	33	24	27
2014	Male gender	14	18	29	23	10	2	4	35	34	4516
2014	Female gender	17	19	28	21	10	1	4	33	38	4643

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	20	22	27	19	10	1	1	29	43	3636
2020	Female gender	15	20	28	20	14	1	2	34	37	4061
2019	Male gender	30	24	22	13	9	1	1	23	55	3453
2019	Female gender	22	24	24	16	11	2	2	28	48	3620
2019	Gender diverse	29	32	22	14	3	0	0	17	61	39
2018	Male gender	36	26	21	10	6	1	1	16	63	3003
2018	Female gender	31	27	23	10	6	1	2	17	60	3039
2018	Gender diverse	35	37	14	6	4	4	0	11	75	43
2017	Male gender	35	24	21	10	6	1	2	18	61	3578
2017	Female gender	34	25	21	11	7	1	3	18	61	3443
2017	Gender diverse	37	34	13	12	4	0	0	16	71	27
2014	Male gender	34	27	22	10	5	1	2	15	63	4523
2014	Female gender	32	26	22	11	6	1	3	17	60	4654

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	12	17	28	25	14	2	2	41	30	3618
2020	Female gender	11	16	25	26	17	3	3	45	28	4048
2019	Male gender	19	21	25	19	11	2	2	32	42	3442
2019	Female gender	17	21	26	19	12	3	2	33	40	3604
2019	Gender diverse	17	23	24	23	11	0	3	35	41	39
2018	Male gender	22	22	25	19	9	2	2	29	45	2985
2018	Female gender	22	22	26	17	9	2	2	27	46	3033
2018	Gender diverse	26	28	17	18	10	1	0	28	55	43
2017	Male gender	19	20	26	19	10	3	3	31	41	3578
2017	Female gender	20	21	25	18	9	2	5	29	44	3438
2017	Gender diverse	30	19	32	4	11	4	0	16	51	27
2014	Male gender	15	19	28	21	11	3	3	34	36	4526
2014	Female gender	17	20	25	21	10	2	4	33	40	4650

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	24	25	26	16	7	1	2	24	50	3633
2020	Female gender	13	22	32	18	10	3	2	29	37	4043
2019	Male gender	26	26	25	12	8	2	1	21	53	3450
2019	Female gender	19	25	28	15	10	2	2	25	45	3612
2019	Gender diverse	32	30	20	8	9	0	0	17	62	38
2018	Male gender	29	27	26	10	6	1	2	16	58	3000
2018	Female gender	24	26	29	12	6	2	2	19	51	3039
2018	Gender diverse	46	27	16	3	3	4	3	5	78	42
2017	Male gender	27	26	26	11	5	3	3	17	56	3584
2017	Female gender	22	24	30	11	6	2	4	19	49	3436
2017	Gender diverse	34	14	32	11	4	5	0	16	51	27
2014	Male gender	27	27	27	11	5	2	2	16	56	4527
2014	Female gender	23	24	30	12	6	2	3	19	49	4650

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	19	22	32	19	8	0	1	27	41	3646
2020	Female gender	10	20	36	23	10	0	1	33	30	4062
2019	Male gender	26	26	28	13	6	0	1	19	53	3461
2019	Female gender	19	26	31	14	8	1	1	22	46	3625
2019	Gender diverse	28	36	23	11	3	0	0	14	63	39

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	21	29	19	12	13	3	2	54	27	3642
2020	Female gender	24	27	18	12	9	6	4	57	24	4059
2019	Male gender	22	28	18	13	14	2	2	53	28	3451
2019	Female gender	21	28	17	14	13	4	3	53	29	3610
2019	Gender diverse	10	26	19	21	20	4	0	38	43	39
2018	Male gender	14	30	23	14	16	3	1	45	31	3005
2018	Female gender	14	31	17	15	16	4	2	49	33	3044
2018	Gender diverse	13	7	26	19	31	1	3	20	52	42
2017	Male gender	17	28	18	15	16	4	3	47	33	3595
2017	Female gender	17	28	17	16	16	3	3	48	34	3448
2017	Gender diverse	15	19	11	11	36	8	0	37	51	27
2014	Male gender	22	30	18	12	12	3	2	56	25	4529
2014	Female gender	23	30	16	13	12	3	3	56	27	4665

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	38	28	10	11	11	1	0	67	22	3629
2020	Female gender	41	27	9	13	8	1	0	69	21	4045
2019	Male gender	35	29	11	12	12	0	0	64	25	3450
2019	Female gender	35	28	11	14	11	1	0	64	25	3614
2019	Gender diverse	34	34	7	12	13	0	0	68	25	39
2018	Male gender	28	31	13	13	14	0	0	59	28	3002
2018	Female gender	28	30	12	16	14	1	0	58	30	3031
2018	Gender diverse	23	12	16	30	17	1	0	36	48	42
2017	Male gender	29	29	13	14	14	1	1	58	29	3594
2017	Female gender	28	29	12	16	15	1	0	58	31	3442
2017	Gender diverse	15	22	8	12	40	4	0	38	54	27
2014	Male gender	33	30	12	13	12	1	0	63	25	4529
2014	Female gender	34	29	10	13	12	1	0	64	25	4662

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	42	34	10	9	5	0	76	14	3629
2020	Female gender	46	32	8	8	4	0	79	13	4044
2019	Male gender	38	35	11	9	7	0	72	16	3455
2019	Female gender	37	36	10	11	6	0	73	17	3612
2019	Gender diverse	25	37	20	10	8	0	62	18	39
2018	Male gender	29	41	13	10	7	0	70	17	3002
2018	Female gender	32	37	12	11	7	0	69	18	3032
2018	Gender diverse	25	21	28	12	13	1	46	26	42
2017	Male gender	25	41	15	11	8	0	67	19	3591
2017	Female gender	27	39	12	14	8	0	66	22	3451
2017	Gender diverse	26	23	11	19	17	4	51	37	27
2014	Male gender	28	43	13	10	6	0	71	15	4526
2014	Female gender	31	41	11	10	6	0	73	17	4658

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	35	37	15	7	5	1	0	73	12	3614
2020	Female gender	40	37	13	6	3	1	1	78	9	4028
2019	Male gender	32	39	16	7	6	1	0	71	13	3453
2019	Female gender	33	38	15	7	5	1	0	72	13	3623
2019	Gender diverse	26	41	20	5	8	0	0	67	13	39
2018	Male gender	24	43	18	8	6	1	0	67	14	3005
2018	Female gender	27	41	17	8	5	1	0	69	13	3033
2018	Gender diverse	20	26	36	5	12	1	0	46	18	41

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	46	25	11	5	7	4	2	76	12	3641
2020	Female gender	43	26	12	6	5	5	2	75	12	4058

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	40	26	17	7	7	1	3	68	14	3641
2020	Female gender	46	25	15	5	4	1	4	75	9	4056
2019	Male gender	34	27	19	7	7	1	3	64	15	3461
2019	Female gender	38	28	17	7	6	1	4	69	13	3629
2019	Gender diverse	27	30	22	3	11	0	8	62	15	38

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	36	30	13	10	10	0	1	67	20	3637
2020	Female gender	43	29	12	9	7	1	0	72	16	4060
2019	Male gender	31	30	16	11	11	0	0	62	22	3458
2019	Female gender	35	30	14	11	9	1	1	66	20	3625
2019	Gender diverse	29	27	20	10	15	0	0	55	25	39
2018	Male gender	25	34	15	13	13	0	0	60	25	2986
2018	Female gender	30	33	14	13	9	0	0	64	22	3033
2018	Gender diverse	21	13	35	18	12	1	0	35	30	43
2017	Male gender	24	35	15	13	12	1	0	59	25	3596
2017	Female gender	30	34	13	12	10	0	0	64	23	3458
2017	Gender diverse	18	33	15	15	15	0	4	53	31	27
2014	Male gender	26	36	15	12	11	0	0	62	23	4531
2014	Female gender	31	33	13	12	9	1	0	65	22	4661

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	39	24	15	8	11	1	1	66	19	3640
2020	Female gender	47	23	14	7	6	2	2	72	13	4050

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	39	31	12	9	8	0	1	71	17	3637
2020	Female gender	45	29	10	8	6	1	1	76	14	4061
2019	Male gender	34	31	14	11	9	0	0	66	20	3437
2019	Female gender	36	31	13	11	8	1	1	68	19	3605
2019	Gender diverse	30	18	29	5	17	0	0	48	22	39
2018	Male gender	29	34	14	13	10	0	0	63	23	2976
2018	Female gender	32	33	13	12	9	0	0	66	21	3014
2018	Gender diverse	22	10	25	23	19	1	0	33	42	43
2017	Male gender	28	34	14	12	11	1	0	63	23	3590
2017	Female gender	32	32	11	13	10	1	0	65	24	3450
2017	Gender diverse	18	24	20	19	19	0	0	43	38	27
2014	Male gender	29	35	14	11	10	0	0	65	21	4531
2014	Female gender	32	33	13	13	9	1	0	65	22	4662

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	32	68	3648
2020	Female gender	38	62	4070

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	39	19	12	5	8	5	12	70	16	3641
2020	Female gender	48	16	9	4	4	5	13	79	11	4058

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	44	26	11	8	10	0	1	72	17	3650
2020	Female gender	53	25	10	7	5	0	1	79	12	4060
2019	Male gender	37	29	13	10	10	0	0	67	20	3456
2019	Female gender	43	28	12	9	7	0	0	71	16	3627
2019	Gender diverse	31	25	15	9	20	0	0	56	29	39
2018	Male gender	33	30	14	11	13	0	0	63	23	2984
2018	Female gender	37	27	15	11	10	0	0	65	20	3031
2018	Gender diverse	27	15	25	10	22	1	0	43	32	43
2017	Male gender	34	29	14	11	11	0	0	63	22	3583
2017	Female gender	39	28	13	10	10	0	0	67	20	3448
2017	Gender diverse	27	17	30	8	11	4	4	47	20	27
2014	Male gender	33	30	15	10	11	0	0	64	21	4530
2014	Female gender	40	29	13	9	9	0	0	69	18	4655

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	24	25	16	12	17	6	52	31	3649
2020	Female gender	31	28	15	10	9	7	64	20	4063
2019	Male gender	20	25	18	13	18	6	48	33	3454
2019	Female gender	24	30	16	13	12	5	57	26	3626
2019	Gender diverse	15	24	11	9	33	8	42	46	38
2018	Male gender	13	23	20	16	23	5	39	40	3019
2018	Female gender	17	29	19	15	15	4	48	32	3061
2018	Gender diverse	14	5	21	25	32	4	20	59	43
2017	Male gender	13	23	19	16	23	6	38	42	3595
2017	Female gender	15	27	19	15	17	6	46	34	3456
2017	Gender diverse	8	4	11	28	37	12	13	74	27
2014	Male gender	14	24	19	14	22	7	41	39	4530
2014	Female gender	16	29	19	15	15	6	48	32	4660

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	19	24	16	16	23	2	44	39	3643
2020	Female gender	26	31	16	13	11	2	59	25	4051
2019	Male gender	16	22	17	18	25	2	39	43	3446
2019	Female gender	20	29	16	16	15	2	50	33	3620
2019	Gender diverse	17	21	18	16	27	0	38	44	39
2018	Male gender	11	19	17	20	32	1	30	53	3013
2018	Female gender	14	25	18	20	22	2	40	42	3055
2018	Gender diverse	12	7	13	18	50	1	18	68	43
2017	Male gender	10	19	16	20	33	2	30	54	3594
2017	Female gender	13	24	17	20	23	2	37	45	3455
2017	Gender diverse	0	4	15	32	45	4	4	80	27
2014	Male gender	11	19	18	20	30	2	31	51	4532
2014	Female gender	12	26	18	21	21	2	38	43	4661

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	14	22	17	19	25	3	37	45	3641
2020	Female gender	19	28	18	17	13	5	49	32	4044
2019	Male gender	12	19	19	20	28	3	32	49	3439
2019	Female gender	14	24	18	21	18	4	40	41	3620
2019	Gender diverse	10	23	18	17	32	0	32	50	38
2018	Male gender	7	15	18	22	35	2	23	58	3004
2018	Female gender	10	21	18	24	25	3	31	50	3049
2018	Gender diverse	7	8	15	18	51	1	14	70	43
2017	Male gender	7	15	17	22	35	4	23	59	3589
2017	Female gender	9	19	18	24	25	4	29	52	3452
2017	Gender diverse	0	4	0	35	52	9	4	96	26
2014	Male gender	6	16	18	23	33	3	23	58	4529
2014	Female gender	8	21	18	24	24	4	30	50	4660

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	15	25	17	18	23	2	41	42	3644
2020	Female gender	18	30	16	18	14	2	50	33	4060
2019	Male gender	12	22	18	19	28	2	34	47	3447
2019	Female gender	14	26	16	21	21	2	40	44	3622
2019	Gender diverse	7	29	14	16	35	0	35	51	39
2018	Male gender	8	19	17	22	32	2	28	55	3012
2018	Female gender	9	23	16	23	27	2	33	51	3059
2018	Gender diverse	7	4	18	22	46	4	11	71	43
2017	Male gender	8	21	16	20	32	3	30	54	3589
2017	Female gender	8	23	16	23	28	3	32	52	3450
2017	Gender diverse	0	15	11	26	45	2	16	73	27
2014	Male gender	8	22	18	21	28	2	31	51	4530
2014	Female gender	8	24	16	24	25	2	33	50	4657

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	36	20	11	6	7	14	4	69	17	3644
2020	Female gender	37	20	12	6	7	14	4	69	16	4061
2019	Male gender	37	20	12	6	8	14	3	69	17	3466
2019	Female gender	38	20	11	7	7	14	3	70	17	3626
2019	Gender diverse	42	24	10	5	3	8	8	78	9	39

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	18	37	19	15	11	1	55	25	3644
2020	Female gender	25	42	17	10	5	1	68	15	4054
2019	Male gender	16	35	21	16	11	1	52	27	3456
2019	Female gender	21	40	19	13	7	1	61	20	3617
2019	Gender diverse	18	29	19	19	13	3	48	33	38
2018	Male gender	12	33	22	18	14	0	45	32	3002
2018	Female gender	15	40	20	15	9	1	56	25	3057
2018	Gender diverse	9	17	16	25	32	1	26	58	43
2017	Male gender	13	32	21	17	16	1	45	33	3592
2017	Female gender	17	38	19	14	10	1	56	25	3446
2017	Gender diverse	5	29	11	21	26	8	37	51	27
2014	Male gender	15	37	21	14	12	1	52	26	4531
2014	Female gender	20	40	20	11	8	2	61	19	4665

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	11	25	20	25	18	1	36	43	3619
2020	Female gender	15	32	20	21	11	2	47	32	4036
2019	Male gender	8	21	20	26	24	1	29	50	3440
2019	Female gender	9	26	19	25	19	2	36	44	3605
2019	Gender diverse	5	30	17	19	29	0	35	48	39

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	25	36	16	11	9	2	1	63	20	3641
2020	Female gender	28	36	14	11	7	2	2	67	18	4054
2019	Male gender	23	36	17	12	10	2	1	60	22	3452
2019	Female gender	26	36	14	13	8	2	1	64	22	3611
2019	Gender diverse	14	42	13	11	18	0	3	57	29	38
2018	Male gender	20	39	18	13	9	1	1	59	23	3006
2018	Female gender	23	40	15	11	8	2	1	65	20	3061
2018	Gender diverse	9	22	31	13	22	1	3	32	36	43
2017	Male gender	25	38	16	10	9	2	1	65	19	3587
2017	Female gender	28	39	13	11	7	2	1	69	18	3444
2017	Gender diverse	17	30	14	5	26	8	0	51	34	27
2014	Male gender	27	38	14	10	7	3	1	67	18	4531
2014	Female gender	31	38	11	10	6	3	1	71	17	4661

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	23	34	20	11	10	1	57	22	3635
2020	Female gender	26	36	19	11	7	2	63	18	4047
2019	Male gender	19	34	22	13	11	1	54	24	3444
2019	Female gender	22	35	21	12	9	1	58	21	3612
2019	Gender diverse	16	40	5	12	25	3	57	38	39
2018	Male gender	16	34	24	14	12	1	50	26	3003
2018	Female gender	17	35	23	13	11	1	53	24	3051
2018	Gender diverse	11	25	26	5	32	1	36	37	43

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	18	24	16	14	21	6	1	45	38	3640
2020	Female gender	18	22	17	17	16	7	2	45	36	4053
2019	Male gender	16	23	16	16	22	5	1	42	41	3457
2019	Female gender	15	22	17	17	20	6	2	41	40	3617
2019	Gender diverse	8	18	16	16	30	7	5	30	52	39
2018	Male gender	12	23	18	17	24	4	1	37	44	3002
2018	Female gender	12	23	19	18	22	5	1	37	43	3062
2018	Gender diverse	8	9	24	15	42	1	0	18	58	43
2017	Male gender	14	22	17	18	22	6	2	39	43	3588
2017	Female gender	13	22	16	19	22	6	3	38	45	3446
2017	Gender diverse	4	11	15	23	43	5	0	16	68	27
2014	Male gender	12	23	17	17	23	7	1	38	44	4532
2014	Female gender	12	22	16	19	23	7	2	37	45	4662

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	15	26	19	17	22	2	42	39	3640
2020	Female gender	20	29	18	17	13	2	50	31	4053
2019	Male gender	13	23	18	19	26	2	36	46	3453
2019	Female gender	16	26	18	19	19	2	43	39	3611
2019	Gender diverse	12	23	15	22	25	3	36	48	39
2018	Male gender	8	21	19	20	31	1	29	52	3006
2018	Female gender	11	23	17	23	24	2	35	48	3064
2018	Gender diverse	4	8	19	15	54	1	12	69	43
2017	Male gender	8	20	16	23	31	2	28	55	3594
2017	Female gender	10	22	17	24	24	2	33	50	3451
2017	Gender diverse	0	17	16	26	41	0	17	67	27
2014	Male gender	8	20	19	22	28	2	29	51	4530
2014	Female gender	11	24	16	22	24	3	36	47	4657

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	16	25	16	16	25	2	2	42	42	3646
2020	Female gender	19	25	14	18	18	3	2	47	37	4061
2019	Male gender	15	22	15	17	29	1	1	38	46	3462
2019	Female gender	16	24	16	17	23	2	2	42	42	3632
2019	Gender diverse	17	20	16	16	29	3	0	38	46	39
2018	Male gender	10	21	16	19	32	1	1	31	52	3004
2018	Female gender	12	23	15	20	28	1	1	35	49	3060
2018	Gender diverse	2	21	16	20	41	1	0	23	61	43
2017	Male gender	10	19	15	19	33	2	2	30	54	3591
2017	Female gender	10	21	13	22	30	2	2	32	54	3454
2017	Gender diverse	0	13	8	30	41	4	5	14	77	27
2014	Male gender	11	21	16	18	31	2	1	33	51	4531
2014	Female gender	11	22	14	20	28	2	2	35	51	4661

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	44	24	15	7	6	1	3	71	14	3647
2020	Female gender	47	22	15	7	5	1	4	72	13	4071
2019	Male gender	39	25	18	8	7	1	3	66	15	3453
2019	Female gender	43	24	16	7	6	1	4	71	13	3622
2019	Gender diverse	18	28	22	14	11	0	7	50	27	39

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	33	23	19	11	9	1	3	59	21	3645
2020	Female gender	40	24	17	9	6	1	3	66	16	4063
2019	Male gender	30	23	20	13	11	1	3	55	24	3451
2019	Female gender	34	24	20	10	7	2	4	61	18	3615
2019	Gender diverse	17	24	20	12	21	0	7	44	35	39

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	67	10	6	4	6	3	4	83	11	3634
2020	Female gender	68	12	6	3	4	3	4	86	8	4050
2019	Male gender	65	11	7	4	6	4	4	83	10	3445
2019	Female gender	63	12	7	3	5	4	5	83	9	3615
2019	Gender diverse	49	19	4	8	10	3	7	75	20	39

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	69	9	5	3	5	2	7	86	9	3636
2020	Female gender	67	12	5	3	3	1	8	87	7	4056
2019	Male gender	69	8	5	3	4	3	8	87	8	3452
2019	Female gender	66	9	5	3	5	3	10	86	9	3614
2019	Gender diverse	42	13	7	5	5	3	24	76	15	39

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	16	34	19	16	11	2	0	52	28	3641
2020	Female gender	19	41	18	11	6	4	1	62	18	4058
2019	Male gender	13	30	23	17	14	2	0	45	32	3459
2019	Female gender	15	37	21	15	8	4	0	54	24	3623
2019	Gender diverse	14	30	13	24	17	3	0	45	42	39
2018	Male gender	9	27	25	18	19	2	0	36	39	3007
2018	Female gender	11	30	26	16	15	3	0	42	31	3066
2018	Gender diverse	8	15	17	27	32	1	0	23	60	43
2017	Male gender	9	23	22	20	21	4	1	34	43	3592
2017	Female gender	10	28	24	18	15	4	0	40	35	3448
2017	Gender diverse	4	21	22	11	42	0	0	24	54	27

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	26	34	17	12	9	1	0	61	22	3627
2020	Female gender	28	37	16	11	6	2	0	66	17	4032
2019	Male gender	22	34	20	11	10	2	0	58	22	3441
2019	Female gender	26	38	16	12	7	2	0	65	19	3597
2019	Gender diverse	18	24	27	8	18	5	0	44	28	39
2018	Male gender	22	37	20	10	8	2	0	61	19	3000
2018	Female gender	24	39	17	11	7	2	0	64	19	3053
2018	Gender diverse	13	23	27	13	19	4	3	38	33	43
2017	Male gender	20	37	19	10	10	2	0	59	21	3588
2017	Female gender	24	38	18	10	7	2	0	63	18	3455
2017	Gender diverse	14	19	23	14	30	0	0	33	45	27
2014	Male gender	26	35	18	10	8	3	0	63	18	4529
2014	Female gender	29	36	17	9	6	3	0	67	16	4665

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	30	33	19	7	6	4	1	66	14	3642
2020	Female gender	31	35	17	8	5	4	1	69	13	4044
2019	Male gender	29	33	20	7	7	4	1	65	15	3445
2019	Female gender	30	35	19	7	5	3	0	68	13	3613
2019	Gender diverse	23	30	15	10	16	5	0	57	28	39
2018	Male gender	25	34	23	7	6	4	0	62	14	3002
2018	Female gender	26	36	21	7	6	3	1	64	14	3055
2018	Gender diverse	13	19	35	6	16	6	5	36	25	43
2017	Male gender	22	32	24	7	8	6	1	58	17	3591
2017	Female gender	25	33	21	8	8	4	1	61	17	3449
2017	Gender diverse	10	26	19	19	15	11	0	41	38	27
2014	Male gender	30	33	19	6	6	5	1	67	13	4527
2014	Female gender	32	34	18	5	5	5	1	70	11	4659

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	31	33	18	6	5	5	1	68	12	3647
2020	Female gender	29	34	19	7	5	6	1	67	13	4058

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	38	29	13	7	8	3	2	71	15	3629
2020	Female gender	37	32	12	7	6	4	2	73	14	4057

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	36	31	14	10	10	0	66	20	3628
2020	Female gender	43	35	11	7	4	0	78	11	4054
2019	Male gender	29	34	15	11	11	0	63	22	3450
2019	Female gender	34	37	12	9	7	0	72	15	3627
2019	Gender diverse	29	30	11	15	16	0	59	30	39
2018	Male gender	23	34	18	13	12	0	57	24	2993
2018	Female gender	27	39	16	10	8	0	66	18	3051
2018	Gender diverse	11	27	21	15	24	1	39	40	43
2017	Male gender	21	35	16	13	14	0	56	28	3593
2017	Female gender	26	39	15	11	9	0	65	20	3454
2017	Gender diverse	4	23	18	17	38	0	27	55	27
2014	Male gender	26	34	15	12	13	0	60	25	4533
2014	Female gender	31	38	14	10	8	0	69	18	4658

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	25	28	18	14	14	0	0	53	28	3624
2020	Female gender	30	32	17	11	9	0	0	62	20	4054
2019	Male gender	21	27	20	15	17	1	0	48	32	3452
2019	Female gender	25	30	19	13	12	1	0	55	25	3612
2019	Gender diverse	19	27	5	25	21	0	3	47	47	39
2018	Male gender	15	25	22	19	19	0	0	40	38	2990
2018	Female gender	17	28	22	16	16	1	0	46	32	3052
2018	Gender diverse	4	22	34	4	34	1	0	26	39	43
2017	Male gender	14	25	19	18	23	1	0	40	41	3588
2017	Female gender	16	27	20	17	18	1	0	44	36	3449
2017	Gender diverse	4	5	29	15	43	4	0	9	61	27
2014	Male gender	16	29	20	17	18	1	0	45	35	4531
2014	Female gender	18	33	18	17	14	1	0	51	31	4662

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	24	29	17	16	14	0	53	30	3612
2020	Female gender	29	36	15	12	7	0	65	19	4022
2019	Male gender	20	28	18	17	17	0	47	34	3450
2019	Female gender	24	32	17	15	11	0	56	26	3600
2019	Gender diverse	20	22	25	10	22	0	43	32	37
2018	Male gender	13	27	20	19	20	0	40	40	2986
2018	Female gender	17	30	20	18	14	0	47	33	3040
2018	Gender diverse	4	17	32	12	33	1	22	46	42
2017	Male gender	13	25	18	21	22	1	39	43	3590
2017	Female gender	16	30	19	19	17	0	46	35	3447
2017	Gender diverse	4	16	19	24	37	0	20	61	27
2014	Male gender	14	29	18	19	19	0	44	38	4529
2014	Female gender	17	33	18	18	14	0	50	32	4662

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	27	24	17	14	14	3	0	53	30	3635
2020	Female gender	30	25	18	13	10	3	0	58	23	4059
2019	Male gender	22	24	18	16	17	3	1	48	34	3460
2019	Female gender	25	25	18	16	13	3	0	51	30	3622
2019	Gender diverse	16	35	14	11	24	0	0	51	35	39
2018	Male gender	17	22	22	18	19	2	0	40	38	3001
2018	Female gender	20	23	19	18	16	3	0	45	36	3054
2018	Gender diverse	5	20	24	23	28	1	0	25	51	42
2017	Male gender	16	22	19	17	22	4	0	40	41	3590
2017	Female gender	18	24	17	17	19	5	0	44	38	3447
2017	Gender diverse	8	8	22	15	44	4	0	16	62	27
2014	Male gender	18	24	20	16	18	3	0	44	36	4532
2014	Female gender	20	24	18	17	16	4	0	47	34	4662

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Male gender	26	39	35	3651
2020	Female gender	26	37	37	4074
2019	Male gender	28	36	36	3462
2019	Female gender	30	33	37	3630
2019	Gender diverse	33	34	33	38
2018	Male gender	29	37	35	3019
2018	Female gender	29	34	37	3071
2018	Gender diverse	35	22	43	43
2017	Male gender	29	37	34	3590
2017	Female gender	29	32	39	3451
2017	Gender diverse	40	11	48	27
2014	Male gender	27	38	34	4533
2014	Female gender	28	35	38	4659

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Male gender	19	37	29	7	4	4	933
2020	Female gender	20	35	28	3	7	7	1079
2019	Male gender	16	31	30	8	9	6	980
2019	Female gender	18	30	27	4	16	5	1067
2019	Gender diverse	6	36	21	8	13	16	13
2018	Male gender	17	30	36	8	4	4	876
2018	Female gender	18	31	33	5	7	6	899
2018	Gender diverse	14	22	12	29	13	10	15
2017	Male gender	15	24	39	12	5	6	1035
2017	Female gender	17	26	37	6	7	7	1018
2017	Gender diverse	14	19	28	19	12	9	11
2014	Male gender	14	37	31	11	9999	8	1272
2014	Female gender	13	39	33	6	9999	9	1306

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	16	84	3646
2020	Female gender	16	84	4069
2019	Male gender	19	81	3453
2019	Female gender	19	81	3626
2019	Gender diverse	36	64	38
2018	Male gender	22	78	3019
2018	Female gender	22	78	3064
2018	Gender diverse	39	61	41

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	51	49	543
2020	Female gender	55	45	617
2019	Male gender	53	47	614
2019	Female gender	61	39	675
2019	Gender diverse	41	59	14
2018	Male gender	48	52	643
2018	Female gender	59	41	660
2018	Gender diverse	53	47	16

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	71	29	543
2020	Female gender	60	40	617
2019	Male gender	69	31	614
2019	Female gender	60	40	675
2019	Gender diverse	67	33	14
2018	Male gender	69	31	643
2018	Female gender	65	35	660

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	10	90	543
2020	Female gender	11	89	617
2019	Male gender	9	91	614
2019	Female gender	8	92	675
2018	Male gender	10	90	643
2018	Female gender	6	94	660

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	7	93	543
2020	Female gender	2	98	617
2019	Male gender	7	93	614
2019	Female gender	2	98	675
2019	Gender diverse	0	100	14
2018	Male gender	7	93	643
2018	Female gender	3	97	660

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	6	94	543
2020	Female gender	3	97	617
2019	Male gender	4	96	614
2019	Female gender	4	96	675
2018	Male gender	4	96	643
2018	Female gender	3	97	660

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	22	78	543
2020	Female gender	10	90	617
2019	Male gender	24	76	614
2019	Female gender	11	89	675
2018	Male gender	25	75	643
2018	Female gender	13	87	660
2018	Gender diverse	33	67	16

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	3	97	543
2020	Female gender	2	98	617
2019	Male gender	4	96	614
2019	Female gender	2	98	675
2019	Gender diverse	0	100	14
2018	Male gender	3	97	643
2018	Female gender	2	98	660

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	43	57	543
2020	Female gender	41	59	617
2019	Male gender	45	55	609
2019	Female gender	39	61	670
2019	Gender diverse	52	48	14
2018	Male gender	44	56	643
2018	Female gender	38	62	661
2018	Gender diverse	53	47	16

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	38	62	543
2020	Female gender	34	66	617
2019	Male gender	43	57	609
2019	Female gender	33	67	670
2019	Gender diverse	45	55	14
2018	Male gender	42	58	643
2018	Female gender	36	64	661
2018	Gender diverse	56	44	16

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	54	46	543
2020	Female gender	50	50	617
2019	Male gender	52	48	609
2019	Female gender	55	45	670
2018	Male gender	49	51	643
2018	Female gender	51	49	661
2018	Gender diverse	57	43	16

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	47	53	543
2020	Female gender	39	61	617
2019	Male gender	42	58	609
2019	Female gender	42	58	670
2019	Gender diverse	52	48	14
2018	Male gender	40	60	643
2018	Female gender	44	56	661
2018	Gender diverse	53	47	16

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	33	67	543
2020	Female gender	32	68	617
2019	Male gender	37	63	609
2019	Female gender	32	68	670
2019	Gender diverse	37	63	14
2018	Male gender	37	63	643
2018	Female gender	34	66	661
2018	Gender diverse	64	36	16

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	57	43	543
2020	Female gender	54	46	617
2019	Male gender	52	48	609
2019	Female gender	57	43	670
2019	Gender diverse	55	45	14
2018	Male gender	52	48	643
2018	Female gender	59	41	661
2018	Gender diverse	53	47	16

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	46	54	543
2020	Female gender	38	62	617
2019	Male gender	44	56	609
2019	Female gender	38	62	670
2019	Gender diverse	37	63	14
2018	Male gender	45	55	643
2018	Female gender	37	63	661
2018	Gender diverse	46	54	16

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	3	97	543
2020	Female gender	1	99	617
2019	Male gender	3	97	609
2019	Female gender	2	98	670
2018	Male gender	3	97	643
2018	Female gender	2	98	661

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	6	94	543
2020	Female gender	13	87	617
2019	Male gender	7	93	609
2019	Female gender	16	84	670
2018	Male gender	7	93	643
2018	Female gender	15	85	661

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	17	83	543
2020	Female gender	12	88	617
2019	Male gender	16	84	609
2019	Female gender	9	91	670
2018	Male gender	15	85	643
2018	Female gender	8	92	661

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	63	37	543
2020	Female gender	50	50	617
2019	Male gender	64	36	609
2019	Female gender	53	47	670
2019	Gender diverse	59	41	14
2018	Male gender	59	41	643
2018	Female gender	53	47	661

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	31	69	543
2020	Female gender	27	73	617
2019	Male gender	31	69	609
2019	Female gender	28	72	670
2018	Male gender	30	70	643
2018	Female gender	27	73	661
2018	Gender diverse	43	57	16

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	17	83	543
2020	Female gender	17	83	617
2019	Male gender	17	83	609
2019	Female gender	17	83	670
2018	Male gender	15	85	643
2018	Female gender	15	85	661

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	46	54	543
2020	Female gender	49	51	617
2019	Male gender	46	54	604
2019	Female gender	52	48	667
2019	Gender diverse	45	55	14
2018	Male gender	47	53	645
2018	Female gender	55	45	664
2018	Gender diverse	46	54	16

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	24	76	543
2020	Female gender	29	71	617
2019	Male gender	28	72	604
2019	Female gender	30	70	667
2019	Gender diverse	37	63	14
2018	Male gender	26	74	645
2018	Female gender	29	71	664
2018	Gender diverse	29	71	16

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	4	96	543
2020	Female gender	6	94	617
2019	Male gender	6	94	604
2019	Female gender	7	93	667
2019	Gender diverse	0	100	14
2018	Male gender	7	93	645
2018	Female gender	6	94	664
2018	Gender diverse	0	100	16

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	26	74	543
2020	Female gender	19	81	617
2019	Male gender	26	74	604
2019	Female gender	23	77	667
2018	Male gender	24	76	645
2018	Female gender	23	77	664

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	10	90	543
2020	Female gender	10	90	617
2019	Male gender	8	92	604
2019	Female gender	10	90	667
2019	Gender diverse	0	100	14
2018	Male gender	9	91	645
2018	Female gender	9	91	664
2018	Gender diverse	0	100	16

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	15	85	543
2020	Female gender	9	91	617
2019	Male gender	13	87	604
2019	Female gender	11	89	667
2018	Male gender	13	87	645
2018	Female gender	12	88	664

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	14	86	543
2020	Female gender	13	87	617
2019	Male gender	16	84	604
2019	Female gender	14	86	667
2019	Gender diverse	0	100	14
2018	Male gender	15	85	645
2018	Female gender	14	86	664

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	10	90	543
2020	Female gender	11	89	617
2019	Male gender	12	88	604
2019	Female gender	12	88	667
2018	Male gender	12	88	645
2018	Female gender	10	90	664

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	30	70	543
2020	Female gender	28	72	617
2019	Male gender	29	71	604
2019	Female gender	25	75	667
2019	Gender diverse	41	59	14
2018	Male gender	30	70	645
2018	Female gender	24	76	664

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	6	94	465
2020	Female gender	9	91	561
2019	Male gender	9	91	530
2019	Female gender	11	89	596
2018	Male gender	9	91	566
2018	Female gender	9	91	586

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	14	86	465
2020	Female gender	17	83	561
2019	Male gender	12	88	530
2019	Female gender	21	79	596
2018	Male gender	14	86	566
2018	Female gender	14	86	586
2018	Gender diverse	0	100	14

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	6	94	465
2020	Female gender	10	90	561
2019	Male gender	6	94	530
2019	Female gender	9	91	596
2018	Male gender	11	89	566
2018	Female gender	8	92	586

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	4	96	465
2020	Female gender	5	95	561
2019	Male gender	4	96	530
2019	Female gender	7	93	596
2018	Male gender	5	95	566
2018	Female gender	7	93	586

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	6	94	465
2020	Female gender	8	92	561
2019	Male gender	6	94	530
2019	Female gender	11	89	596
2018	Male gender	7	93	566
2018	Female gender	10	90	586
2018	Gender diverse	0	100	14

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	6	94	465
2020	Female gender	7	93	561
2019	Male gender	8	92	530
2019	Female gender	9	91	596
2018	Male gender	8	92	566
2018	Female gender	9	91	586

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	5	95	465
2020	Female gender	11	89	561
2019	Male gender	6	94	530
2019	Female gender	8	92	596
2018	Male gender	6	94	566
2018	Female gender	8	92	586

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	12	88	465
2020	Female gender	13	87	561
2019	Male gender	12	88	530
2019	Female gender	12	88	596
2018	Male gender	10	90	566
2018	Female gender	11	89	586

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	12	88	465
2020	Female gender	16	84	561
2019	Male gender	10	90	530
2019	Female gender	11	89	596
2018	Male gender	8	92	566
2018	Female gender	10	90	586

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	41	59	465
2020	Female gender	35	65	561
2019	Male gender	41	59	530
2019	Female gender	33	67	596
2018	Male gender	40	60	566
2018	Female gender	34	66	586
2018	Gender diverse	54	46	14

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	12	88	465
2020	Female gender	10	90	561
2019	Male gender	8	92	530
2019	Female gender	11	89	596
2018	Male gender	10	90	566
2018	Female gender	9	91	586

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	58	42	465
2020	Female gender	52	48	561
2019	Male gender	57	43	530
2019	Female gender	49	51	596
2018	Male gender	47	53	566
2018	Female gender	50	50	586

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	2	98	465
2020	Female gender	2	98	561
2019	Male gender	3	97	530
2019	Female gender	2	98	596
2018	Male gender	3	97	566
2018	Female gender	1	99	586

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	66	34	465
2020	Female gender	62	38	561
2019	Male gender	63	37	530
2019	Female gender	62	38	596
2018	Male gender	62	38	566
2018	Female gender	65	35	586

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	4	96	465
2020	Female gender	3	97	561
2019	Male gender	3	97	530
2019	Female gender	6	94	596
2018	Male gender	5	95	566
2018	Female gender	4	96	586

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	11	89	465
2020	Female gender	14	86	561
2019	Male gender	13	87	530
2019	Female gender	13	87	596
2018	Male gender	12	88	566
2018	Female gender	12	88	586
2018	Gender diverse	0	100	14

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	15	19	18	10	15	18	4	44	32	3641
2020	Female gender	13	16	19	12	11	21	7	41	32	4065
2019	Male gender	13	17	21	10	17	16	5	38	35	3454
2019	Female gender	11	16	20	13	15	19	6	36	37	3628
2019	Gender diverse	10	8	22	13	27	8	12	22	51	39
2018	Male gender	10	18	24	13	18	15	3	34	38	3009
2018	Female gender	11	15	24	13	17	16	4	33	37	3060
2018	Gender diverse	4	7	22	16	30	13	8	14	58	41
2017	Male gender	10	17	22	10	17	18	5	36	35	3595
2017	Female gender	10	15	22	12	16	19	6	33	37	3457
2017	Gender diverse	0	8	19	11	46	16	0	9	69	27
2014	Male gender	11	16	23	10	13	21	5	37	31	4527
2014	Female gender	10	16	22	10	13	22	7	37	32	4661

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	24	28	19	10	12	7	1	56	24	3643
2020	Female gender	23	26	21	12	9	8	1	54	23	4061
2019	Male gender	23	27	20	10	13	6	1	53	25	3458
2019	Female gender	20	27	20	12	11	8	1	53	26	3622
2019	Gender diverse	13	18	18	10	28	5	8	35	44	38
2018	Male gender	15	29	23	12	15	5	1	47	29	3012
2018	Female gender	17	27	22	14	14	7	1	47	30	3057
2018	Gender diverse	9	20	14	23	24	10	0	32	52	42
2017	Male gender	16	27	22	12	14	8	1	47	29	3591
2017	Female gender	15	26	22	13	14	8	1	46	29	3449
2017	Gender diverse	12	15	4	19	43	8	0	29	66	27
2014	Male gender	17	26	23	11	11	11	1	49	25	4525
2014	Female gender	16	26	23	10	11	13	1	48	25	4663

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	11	89	3643
2020	Female gender	11	89	4060
2019	Male gender	12	88	3457
2019	Female gender	12	88	3622
2019	Gender diverse	16	84	39
2018	Male gender	14	86	3011
2018	Female gender	14	86	3058
2018	Gender diverse	34	66	41

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	35	65	389
2020	Female gender	41	59	412
2019	Male gender	32	68	400
2019	Female gender	45	55	401
2018	Male gender	31	69	394
2018	Female gender	40	60	416

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	82	18	389
2020	Female gender	78	22	412
2019	Male gender	76	24	400
2019	Female gender	79	21	401
2018	Male gender	76	24	394
2018	Female gender	83	17	416

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	3	97	389
2020	Female gender	4	96	412
2019	Male gender	3	97	400
2019	Female gender	5	95	401
2018	Male gender	3	97	394
2018	Female gender	2	98	416

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	5	95	389
2020	Female gender	2	98	412
2019	Male gender	4	96	400
2019	Female gender	2	98	401
2018	Male gender	3	97	394
2018	Female gender	4	96	416

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	6	94	389
2020	Female gender	5	95	412
2019	Male gender	6	94	400
2019	Female gender	6	94	401
2018	Male gender	4	96	394
2018	Female gender	4	96	416

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	15	85	389
2020	Female gender	13	87	412
2019	Male gender	15	85	400
2019	Female gender	15	85	401
2018	Male gender	16	84	394
2018	Female gender	12	88	416

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	10	90	389
2020	Female gender	6	94	412
2019	Male gender	10	90	400
2019	Female gender	4	96	401
2018	Male gender	14	86	394
2018	Female gender	5	95	416

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	32	68	389
2020	Female gender	23	77	412
2019	Male gender	30	70	389
2019	Female gender	15	85	398
2018	Male gender	35	65	392
2018	Female gender	16	84	414
2018	Gender diverse	41	59	14

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	20	80	389
2020	Female gender	14	86	412
2019	Male gender	22	78	389
2019	Female gender	13	87	398
2018	Male gender	25	75	392
2018	Female gender	12	88	414

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	18	82	389
2020	Female gender	14	86	412
2019	Male gender	20	80	389
2019	Female gender	12	88	398
2018	Male gender	22	78	392
2018	Female gender	11	89	414
2018	Gender diverse	34	66	14

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	12	88	389
2020	Female gender	5	95	412
2019	Male gender	9	91	389
2019	Female gender	3	97	398
2018	Male gender	9	91	392
2018	Female gender	4	96	414

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	25	75	389
2020	Female gender	26	74	412
2019	Male gender	25	75	389
2019	Female gender	27	73	398
2018	Male gender	21	79	392
2018	Female gender	19	81	414

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	20	80	389
2020	Female gender	42	58	412
2019	Male gender	26	74	389
2019	Female gender	43	57	398
2018	Male gender	26	74	392
2018	Female gender	48	52	414
2018	Gender diverse	38	62	14

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	7	93	389
2020	Female gender	3	97	412
2019	Male gender	7	93	389
2019	Female gender	3	97	398
2018	Male gender	5	95	392
2018	Female gender	3	97	414

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	1	99	389
2020	Female gender	2	98	412
2019	Male gender	3	97	389
2019	Female gender	2	98	398
2018	Male gender	2	98	392
2018	Female gender	1	99	414

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	13	87	389
2020	Female gender	11	89	412
2019	Male gender	12	88	389
2019	Female gender	12	88	398
2018	Male gender	9	91	392
2018	Female gender	11	89	414

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	25	75	389
2020	Female gender	29	71	412
2019	Male gender	22	78	389
2019	Female gender	27	73	398
2018	Male gender	18	82	392
2018	Female gender	30	70	414
2018	Gender diverse	38	62	14

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	2	98	389
2020	Female gender	0	100	412

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	17	83	389
2020	Female gender	20	80	412
2019	Male gender	20	80	389
2019	Female gender	24	76	398
2018	Male gender	18	82	392
2018	Female gender	21	79	414
2018	Gender diverse	38	62	14

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	18	82	389
2020	Female gender	11	89	412
2019	Male gender	17	83	389
2019	Female gender	14	86	398
2018	Male gender	16	84	392
2018	Female gender	13	87	414

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	27	73	389
2020	Female gender	29	71	412
2019	Male gender	30	70	388
2019	Female gender	31	69	396
2018	Male gender	29	71	395
2018	Female gender	33	67	414

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	10	90	389
2020	Female gender	13	87	412
2019	Male gender	18	82	388
2019	Female gender	14	86	396
2018	Male gender	14	86	395
2018	Female gender	17	83	414
2018	Gender diverse	0	100	14

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	4	96	389
2020	Female gender	3	97	412
2019	Male gender	5	95	388
2019	Female gender	3	97	396
2018	Male gender	3	97	395
2018	Female gender	4	96	414
2018	Gender diverse	0	100	14

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	18	82	389
2020	Female gender	18	82	412
2019	Male gender	23	77	388
2019	Female gender	17	83	396
2018	Male gender	19	81	395
2018	Female gender	24	76	414

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	4	96	389
2020	Female gender	3	97	412
2019	Male gender	6	94	388
2019	Female gender	6	94	396
2018	Male gender	4	96	395
2018	Female gender	4	96	414
2018	Gender diverse	0	100	14

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	11	89	389
2020	Female gender	10	90	412
2019	Male gender	13	87	388
2019	Female gender	9	91	396
2018	Male gender	9	91	395
2018	Female gender	12	88	414

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	11	89	389
2020	Female gender	9	91	412
2019	Male gender	10	90	388
2019	Female gender	8	92	396
2018	Male gender	9	91	395
2018	Female gender	8	92	414
2018	Gender diverse	0	100	14

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	9	91	389
2020	Female gender	8	92	412
2019	Male gender	11	89	388
2019	Female gender	11	89	396
2018	Male gender	8	92	395
2018	Female gender	7	93	414

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	49	51	389
2020	Female gender	49	51	412
2019	Male gender	45	55	388
2019	Female gender	48	52	396
2018	Male gender	52	48	395
2018	Female gender	44	56	414
2018	Gender diverse	51	49	14

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	3	97	346
2020	Female gender	5	95	372
2019	Male gender	6	94	312
2019	Female gender	7	93	329
2018	Male gender	5	95	359
2018	Female gender	6	94	367
2018	Gender diverse	0	100	13

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	8	92	346
2020	Female gender	19	81	372
2019	Male gender	10	90	312
2019	Female gender	14	86	329
2018	Male gender	7	93	359
2018	Female gender	13	87	367

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	2	98	346
2020	Female gender	5	95	372
2019	Male gender	4	96	312
2019	Female gender	3	97	329
2018	Male gender	2	98	359
2018	Female gender	3	97	367
2018	Gender diverse	0	100	13

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	3	97	312
2019	Female gender	3	97	329
2018	Male gender	2	98	359
2018	Female gender	4	96	367
2018	Gender diverse	0	100	13

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	2	98	346
2020	Female gender	1	99	372
2019	Male gender	2	98	312
2019	Female gender	2	98	329
2018	Male gender	2	98	359
2018	Female gender	3	97	367
2018	Gender diverse	0	100	13

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	2	98	346
2020	Female gender	3	97	372
2019	Male gender	3	97	312
2019	Female gender	5	95	329
2018	Male gender	2	98	359
2018	Female gender	3	97	367
2018	Gender diverse	0	100	13

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	3	97	346
2020	Female gender	6	94	372
2019	Male gender	5	95	312
2019	Female gender	8	92	329
2018	Male gender	2	98	359
2018	Female gender	5	95	367

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	10	90	346
2020	Female gender	12	88	372
2019	Male gender	11	89	312
2019	Female gender	11	89	329
2018	Male gender	11	89	359
2018	Female gender	9	91	367

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	10	90	346
2020	Female gender	12	88	372
2019	Male gender	11	89	312
2019	Female gender	11	89	329
2018	Male gender	7	93	359
2018	Female gender	8	92	367

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	35	65	346
2020	Female gender	32	68	372
2019	Male gender	30	70	312
2019	Female gender	31	69	329
2018	Male gender	32	68	359
2018	Female gender	27	73	367
2018	Gender diverse	47	53	13

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	11	89	346
2020	Female gender	11	89	372
2019	Male gender	9	91	312
2019	Female gender	9	91	329
2018	Male gender	11	89	359
2018	Female gender	7	93	367

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	53	47	346
2020	Female gender	48	52	372
2019	Male gender	47	53	312
2019	Female gender	49	51	329
2018	Male gender	42	58	359
2018	Female gender	47	53	367
2018	Gender diverse	55	45	13

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	1	99	346
2020	Female gender	2	98	372
2019	Male gender	2	98	312
2019	Female gender	3	97	329
2018	Male gender	4	96	359
2018	Female gender	2	98	367

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	68	32	346
2020	Female gender	66	34	372
2019	Male gender	64	36	312
2019	Female gender	68	32	329
2018	Male gender	70	30	359
2018	Female gender	67	33	367

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	3	97	346
2020	Female gender	5	95	372
2019	Male gender	4	96	312
2019	Female gender	5	95	329
2018	Male gender	5	95	359
2018	Female gender	5	95	367

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	14	86	346
2020	Female gender	11	89	372
2019	Male gender	10	90	312
2019	Female gender	10	90	329
2018	Male gender	12	88	359
2018	Female gender	16	84	367

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	17	19	23	6	9	22	4	48	21	3639
2020	Female gender	14	18	22	7	8	24	6	46	22	4065
2019	Male gender	16	17	25	6	10	20	5	45	22	3448
2019	Female gender	13	17	24	7	9	23	6	43	24	3619
2019	Gender diverse	11	19	15	14	13	18	11	41	38	39
2018	Male gender	11	19	30	7	11	19	3	38	23	3010
2018	Female gender	12	17	28	8	10	20	4	39	24	3050
2018	Gender diverse	9	7	27	14	20	21	3	20	44	43
2017	Male gender	13	18	26	6	9	23	5	42	21	3596
2017	Female gender	11	17	26	6	9	25	6	41	22	3458
2017	Gender diverse	4	17	23	8	27	18	4	26	45	26
2014	Male gender	12	17	25	6	8	27	5	43	19	4528
2014	Female gender	11	16	25	6	7	28	7	42	20	4662

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	26	29	20	7	9	8	1	60	18	3642
2020	Female gender	24	28	22	8	7	10	1	58	17	4055
2019	Male gender	26	27	22	6	9	8	1	58	17	3439
2019	Female gender	23	27	22	7	8	11	1	57	18	3620
2019	Gender diverse	15	17	20	16	13	15	4	40	35	39
2018	Male gender	18	29	26	8	11	8	1	51	21	3003
2018	Female gender	18	27	26	9	10	9	1	50	21	3050
2018	Gender diverse	16	19	16	19	17	14	0	40	42	43
2017	Male gender	19	28	24	7	9	11	2	54	19	3592
2017	Female gender	19	28	23	8	8	12	2	54	19	3444
2017	Gender diverse	4	23	11	8	34	21	0	34	52	27
2014	Male gender	19	27	23	7	8	14	2	55	17	4526
2014	Female gender	18	26	23	7	7	17	2	54	18	4658

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	4	5	14	22	47	8	1	9	76	126
2020	Female gender	1	4	19	8	51	13	3	7	70	95

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	21	21	20	16	21	0	0	43	37	3647
2020	Female gender	26	22	19	14	18	0	1	48	32	4069

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	27	27	22	13	11	0	0	54	23	3639
2020	Female gender	33	28	20	10	9	0	1	61	19	4063
2019	Male gender	24	26	20	12	18	0	0	50	30	3458
2019	Female gender	27	25	19	12	16	0	1	52	28	3625
2019	Gender diverse	28	20	16	16	16	4	0	50	33	39
2018	Male gender	23	26	21	13	16	0	1	49	30	3014
2018	Female gender	26	26	20	12	15	0	1	52	27	3050
2018	Gender diverse	27	13	26	8	23	1	3	41	32	43
2017	Male gender	24	26	21	12	15	0	1	50	28	3583
2017	Female gender	26	27	19	12	13	0	2	55	25	3445
2017	Gender diverse	17	19	23	11	30	0	0	36	41	27

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	22	30	24	13	10	0	0	52	23	3647
2020	Female gender	23	26	25	14	11	0	1	50	25	4067
2019	Male gender	20	28	24	14	13	0	0	48	27	3452
2019	Female gender	24	28	24	14	11	0	1	52	25	3623
2019	Gender diverse	26	22	16	22	9	4	0	51	33	39
2018	Male gender	16	28	26	17	13	0	0	44	29	3013
2018	Female gender	18	26	26	17	12	0	1	44	30	3046
2018	Gender diverse	21	14	25	20	19	1	0	35	39	42
2017	Male gender	18	25	25	17	14	1	1	44	31	3589
2017	Female gender	19	26	25	15	14	0	1	45	30	3452
2017	Gender diverse	9	39	23	8	22	0	0	48	29	27

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	34	30	18	10	7	0	2	65	17	3631
2020	Female gender	31	30	19	10	7	0	2	62	18	4058
2019	Male gender	30	29	21	10	8	0	2	60	18	3432
2019	Female gender	32	29	19	11	7	0	3	62	19	3598
2019	Gender diverse	33	31	8	18	6	4	0	67	24	39
2018	Male gender	24	29	23	12	9	0	3	55	21	2983
2018	Female gender	24	29	22	13	9	0	3	55	23	3018
2018	Gender diverse	30	12	22	17	18	1	0	42	35	43
2017	Male gender	27	27	21	12	9	1	4	57	21	3577
2017	Female gender	25	27	22	13	10	0	4	54	24	3443
2017	Gender diverse	21	38	19	4	19	0	0	58	23	27

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	22	24	21	17	15	0	0	46	33	3629
2020	Female gender	26	25	19	15	13	1	1	51	29	4055
2019	Male gender	14	19	20	18	29	0	0	33	47	3442
2019	Female gender	19	20	20	18	21	0	1	40	39	3617
2019	Gender diverse	21	11	16	25	23	4	0	33	50	39
2018	Male gender	10	16	21	20	31	0	0	26	52	3005
2018	Female gender	14	17	23	20	25	1	1	31	45	3042
2018	Gender diverse	13	1	25	21	39	1	0	14	61	42
2017	Male gender	10	16	20	20	32	1	1	27	52	3585
2017	Female gender	13	17	20	21	27	1	1	30	49	3445
2017	Gender diverse	8	2	23	26	37	0	4	10	66	27

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	49	26	12	6	4	0	2	77	10	3627
2020	Female gender	49	23	12	7	5	0	5	75	12	4051
2019	Male gender	40	26	16	7	8	0	3	69	15	3449
2019	Female gender	49	21	12	6	5	0	6	74	13	3605
2019	Gender diverse	48	18	16	2	7	4	5	73	9	37
2018	Male gender	36	27	19	8	7	0	4	65	15	3012
2018	Female gender	43	23	13	7	6	0	8	72	14	3032
2018	Gender diverse	30	30	10	13	13	1	4	63	27	43
2017	Male gender	36	25	18	8	6	1	6	66	15	3583
2017	Female gender	40	22	14	6	5	1	11	70	14	3443
2017	Gender diverse	28	26	12	4	19	0	11	61	25	27

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	25	26	23	13	13	0	0	52	25	3641
2020	Female gender	26	26	21	13	13	0	1	53	26	4057
2019	Male gender	24	26	23	11	16	0	0	50	28	3453
2019	Female gender	28	26	21	11	13	0	1	55	25	3617
2019	Gender diverse	24	18	21	11	21	4	0	44	34	39
2018	Male gender	20	24	23	15	18	0	1	44	32	3007
2018	Female gender	22	24	22	14	15	0	1	47	30	3036
2018	Gender diverse	18	10	28	10	33	1	0	28	44	43
2017	Male gender	19	26	25	15	14	0	1	46	29	3575
2017	Female gender	22	26	23	15	13	0	1	48	29	3429
2017	Gender diverse	13	29	15	4	39	0	0	43	42	27

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	27	22	19	12	14	0	5	52	28	3640
2020	Female gender	28	21	17	12	15	0	7	53	29	4051

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	25	28	22	13	10	0	1	54	24	3630
2020	Female gender	31	31	20	9	6	1	2	64	16	4038
2019	Male gender	21	30	24	13	11	1	1	52	24	3443
2019	Female gender	26	33	22	10	8	1	1	59	19	3613
2019	Gender diverse	23	28	24	11	10	4	0	53	22	39
2018	Male gender	15	29	27	17	12	0	0	45	29	3007
2018	Female gender	20	33	25	13	8	1	1	53	21	3053
2018	Gender diverse	18	21	29	5	26	1	0	39	32	40
2017	Male gender	17	26	25	17	13	1	1	44	31	3577
2017	Female gender	19	29	24	15	10	1	1	50	26	3428
2017	Gender diverse	13	15	30	15	26	0	0	28	42	27

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	19	27	24	15	14	0	0	47	30	3633
2020	Female gender	25	30	22	14	8	0	1	55	22	4044
2019	Male gender	18	26	23	17	14	1	1	45	32	3443
2019	Female gender	23	29	23	14	10	1	1	53	24	3616
2019	Gender diverse	19	26	19	8	20	7	0	49	31	38
2018	Male gender	13	25	25	19	16	0	1	39	36	3008
2018	Female gender	16	28	27	16	11	1	1	45	28	3052
2018	Gender diverse	13	19	27	14	27	1	0	32	41	40
2017	Male gender	14	25	25	19	16	1	1	40	35	3577
2017	Female gender	17	26	23	18	13	1	2	44	32	3428
2017	Gender diverse	6	27	17	19	31	0	0	33	50	26

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	24	27	22	13	13	0	0	52	26	3628
2020	Female gender	30	30	20	12	8	0	1	60	20	4047
2019	Male gender	22	27	22	15	13	0	0	50	28	3440
2019	Female gender	27	28	21	12	10	0	1	56	22	3610
2019	Gender diverse	29	21	13	13	17	7	0	54	32	39
2018	Male gender	19	25	23	17	15	0	1	44	32	3002
2018	Female gender	21	28	24	14	11	0	1	50	25	3051
2018	Gender diverse	20	8	26	21	24	1	0	29	45	40
2017	Male gender	19	26	23	16	14	1	1	47	30	3582
2017	Female gender	23	27	22	15	11	1	2	51	27	3431
2017	Gender diverse	15	16	11	23	31	4	0	33	56	27

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	32	25	16	11	15	0	1	57	27	3632
2020	Female gender	39	26	16	9	9	0	1	66	18	4039
2019	Male gender	29	25	18	13	14	0	0	55	27	3438
2019	Female gender	34	26	16	11	11	0	1	61	22	3600
2019	Gender diverse	34	25	10	13	13	4	0	62	27	39

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	31	30	20	10	8	0	1	62	18	3627
2020	Female gender	30	30	21	11	7	0	1	61	18	4051

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	21	27	22	15	15	0	1	48	30	3634
2020	Female gender	26	30	21	12	9	0	1	57	22	4043
2019	Male gender	24	28	21	15	11	0	1	53	26	3432
2019	Female gender	30	30	21	11	8	0	1	60	19	3596
2019	Gender diverse	34	15	20	13	14	4	0	50	29	39
2018	Male gender	20	26	23	16	14	0	1	47	30	2999
2018	Female gender	24	30	22	13	9	0	1	55	22	3032
2018	Gender diverse	18	16	19	14	32	1	0	35	46	40
2017	Male gender	21	27	23	15	12	1	1	50	27	3576
2017	Female gender	25	29	22	12	9	1	2	56	22	3422
2017	Gender diverse	9	23	15	26	19	8	0	35	49	27

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	42	28	15	7	6	0	1	70	14	3615
2020	Female gender	48	25	15	6	5	0	1	74	11	4032
2019	Male gender	39	26	16	9	9	0	1	66	18	3426
2019	Female gender	46	24	15	7	6	0	2	72	13	3598
2019	Gender diverse	40	26	8	8	14	4	0	69	23	38
2018	Male gender	39	27	17	9	7	0	1	67	16	2996
2018	Female gender	43	26	15	8	6	0	2	70	14	3030
2018	Gender diverse	44	16	15	2	19	1	3	63	22	40
2017	Male gender	42	26	17	8	5	0	1	68	14	3592
2017	Female gender	43	27	15	8	5	0	2	71	14	3453
2017	Gender diverse	25	22	26	8	19	0	0	47	26	27

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	33	31	19	9	7	0	0	64	17	3619
2020	Female gender	35	34	19	7	4	0	1	69	11	4043

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	63	17	8	3	4	1	5	84	8	3620
2020	Female gender	64	16	8	3	3	0	5	85	7	4039
2019	Male gender	63	15	8	4	5	1	5	83	9	3437
2019	Female gender	63	14	7	4	5	1	7	83	9	3602
2019	Gender diverse	44	20	8	4	4	4	15	80	10	38
2018	Male gender	58	17	10	5	6	1	4	78	11	2996
2018	Female gender	56	18	9	5	6	1	5	79	11	3039
2018	Gender diverse	54	11	19	2	11	4	0	67	14	39

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	67	13	7	5	6	1	2	82	11	3621
2020	Female gender	69	13	6	4	5	1	3	85	9	4035
2019	Male gender	61	15	9	5	7	1	2	78	13	3447
2019	Female gender	59	17	9	6	7	1	2	78	13	3616
2019	Gender diverse	33	27	14	8	13	4	0	63	22	39
2018	Male gender	54	18	11	6	7	1	2	75	14	3006
2018	Female gender	54	17	10	6	8	1	3	74	15	3047
2018	Gender diverse	33	18	17	11	18	4	0	53	30	40
2017	Male gender	60	17	9	6	6	1	2	79	12	3589
2017	Female gender	56	19	9	6	6	1	3	78	13	3445
2017	Gender diverse	21	28	16	12	20	0	4	51	33	26

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	57	25	10	4	4	0	1	83	8	3601
2020	Female gender	61	22	9	3	2	0	2	85	6	4044
2019	Male gender	48	30	13	4	4	0	1	78	9	3441
2019	Female gender	48	29	12	5	4	0	1	78	9	3608
2019	Gender diverse	38	43	7	5	3	4	0	85	8	39
2018	Male gender	43	33	14	5	4	0	0	76	10	3008
2018	Female gender	44	31	14	6	4	0	1	75	11	3048
2018	Gender diverse	43	28	17	0	11	1	0	72	11	41
2017	Male gender	45	31	13	6	3	1	1	78	9	3591
2017	Female gender	45	31	12	6	4	0	2	77	10	3451
2017	Gender diverse	20	37	20	12	12	0	0	57	23	26

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	54	19	10	8	9	0	1	73	17	3625
2020	Female gender	60	17	9	6	6	0	2	80	12	4043
2019	Male gender	47	22	13	8	9	0	1	70	17	3425
2019	Female gender	54	20	11	6	7	0	1	75	13	3592
2019	Gender diverse	41	14	11	8	22	4	0	58	31	38
2018	Male gender	37	25	17	10	10	0	0	62	20	3002
2018	Female gender	44	23	14	9	8	0	1	69	18	3034
2018	Gender diverse	22	22	19	13	24	1	0	44	37	41
2017	Male gender	44	24	13	9	8	1	1	69	18	3589
2017	Female gender	48	22	12	8	7	1	2	73	15	3449
2017	Gender diverse	17	48	12	8	16	0	0	65	23	26

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	58	11	5	2	1	0	22	89	5	3631
2020	Female gender	59	10	4	1	1	0	24	91	3	4051
2019	Male gender	55	11	7	2	2	0	24	86	5	3412
2019	Female gender	55	10	5	2	1	0	26	89	4	3582
2019	Gender diverse	39	20	11	0	3	4	23	81	4	39
2018	Male gender	50	12	6	3	2	0	27	85	7	2981
2018	Female gender	48	12	5	2	1	0	32	88	5	3021
2018	Gender diverse	46	6	7	2	3	1	35	82	7	41
2017	Male gender	50	12	6	3	1	1	27	86	6	3587
2017	Female gender	47	11	5	2	2	0	32	87	5	3445
2017	Gender diverse	32	26	0	8	11	0	23	76	24	27

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	55	24	11	4	4	0	2	81	8	3644
2020	Female gender	66	19	8	3	1	0	4	88	4	4068
2019	Male gender	55	22	12	4	4	0	3	80	8	3428
2019	Female gender	62	20	7	3	1	0	5	88	5	3603
2019	Gender diverse	56	21	6	5	3	4	5	85	9	39
2018	Male gender	48	27	14	5	3	0	3	77	9	2987
2018	Female gender	58	23	9	3	1	0	6	86	4	3028
2018	Gender diverse	40	21	15	12	5	4	3	65	19	41
2017	Male gender	52	25	11	5	3	1	4	81	8	3565
2017	Female gender	57	21	8	3	2	0	8	86	5	3433
2017	Gender diverse	40	26	11	4	19	0	0	66	23	27

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	69	18	6	3	3	0	2	88	6	3645
2020	Female gender	71	15	6	2	3	0	2	88	6	4061
2019	Male gender	71	14	6	3	3	0	3	88	6	3449
2019	Female gender	70	14	6	3	4	0	3	86	7	3614
2019	Gender diverse	68	17	7	4	0	4	0	89	4	39
2018	Male gender	69	16	6	2	3	0	3	88	6	3004
2018	Female gender	66	17	6	3	4	0	4	86	7	3042
2018	Gender diverse	50	17	13	3	7	4	5	75	11	41
2017	Male gender	65	18	7	3	3	1	4	87	6	3591
2017	Female gender	61	19	6	4	4	1	5	85	8	3451
2017	Gender diverse	54	19	4	8	15	0	0	73	23	27

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	48	29	15	4	3	0	1	77	8	3640
2020	Female gender	42	32	16	6	4	0	1	75	9	4070
2019	Male gender	53	27	12	4	3	0	1	81	7	3433
2019	Female gender	50	28	13	4	2	0	2	81	6	3605
2019	Gender diverse	45	26	16	4	5	4	0	74	10	39
2018	Male gender	48	28	14	5	2	0	2	77	8	3003
2018	Female gender	44	30	15	5	3	0	2	77	8	3037
2018	Gender diverse	36	35	10	5	5	1	8	78	12	41
2017	Male gender	49	30	12	4	2	0	2	81	6	3587
2017	Female gender	45	31	13	5	3	0	3	78	8	3444
2017	Gender diverse	32	26	15	12	11	0	4	60	24	27

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	23	36	22	10	8	0	0	60	18	3645
2020	Female gender	27	40	21	8	4	0	0	67	12	4061

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	14	31	32	16	7	0	45	23	3645
2020	Female gender	13	33	35	14	6	0	45	20	4061
2019	Male gender	14	31	33	15	7	0	45	22	3459
2019	Female gender	15	31	35	14	5	0	46	19	3623
2019	Gender diverse	18	12	42	18	5	4	31	25	38
2018	Male gender	10	29	37	16	7	0	40	23	3023
2018	Female gender	11	28	38	16	7	0	38	23	3069
2018	Gender diverse	5	6	47	25	17	1	11	42	43
2017	Male gender	9	27	37	17	8	0	36	26	3596
2017	Female gender	9	27	39	16	9	0	36	25	3456
2017	Gender diverse	2	11	53	19	15	0	13	34	27

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	13	19	36	23	9	0	32	32	3628
2020	Female gender	14	20	39	19	8	0	27	33	4035
2019	Male gender	12	20	38	21	10	0	30	32	3440
2019	Female gender	12	21	38	20	9	0	29	33	3593
2019	Gender diverse	16	25	33	16	7	4	23	42	39
2018	Male gender	13	22	38	19	8	0	27	35	2991
2018	Female gender	13	23	39	17	7	0	25	36	3024
2018	Gender diverse	22	37	31	4	5	1	9	60	41
2017	Male gender	10	23	38	19	9	0	29	33	3586
2017	Female gender	13	24	39	17	7	0	24	37	3448
2017	Gender diverse	23	27	41	8	2	0	9	49	27

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	27	41	15	9	7	1	69	16	3641
2020	Female gender	32	42	12	8	4	1	75	13	4070
2019	Male gender	23	41	18	10	7	1	64	17	3444
2019	Female gender	27	41	15	10	6	1	69	16	3615
2019	Gender diverse	12	37	20	13	11	7	52	26	38
2018	Male gender	21	39	20	11	8	1	60	19	3007
2018	Female gender	24	43	16	10	6	2	68	16	3058
2018	Gender diverse	13	23	26	14	20	4	37	36	43
2017	Male gender	17	39	20	11	11	3	57	22	3587
2017	Female gender	22	42	15	11	8	2	65	19	3456
2017	Gender diverse	15	20	23	11	30	0	35	41	27

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	22	30	16	14	16	2	0	53	31	3630
2020	Female gender	28	32	15	13	10	3	0	62	23	4060

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	28	27	13	14	17	1	0	56	31	3634
2020	Female gender	34	27	11	14	13	1	0	62	27	4060

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	36	28	15	7	9	4	1	67	17	3632
2020	Female gender	42	28	14	7	6	3	1	73	13	4042

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	22	29	17	15	16	1	51	31	3641
2020	Female gender	28	30	16	13	11	2	59	24	4068
2019	Male gender	15	28	20	18	18	1	43	37	3457
2019	Female gender	17	32	18	17	15	1	50	32	3625
2019	Gender diverse	11	16	11	23	35	4	28	60	39
2018	Male gender	12	27	20	21	20	1	39	41	3011
2018	Female gender	15	31	16	19	18	1	46	38	3058
2018	Gender diverse	4	13	18	20	40	6	18	63	43
2017	Male gender	8	28	20	21	22	1	36	44	3594
2017	Female gender	11	30	17	20	20	2	41	41	3448
2017	Gender diverse	8	13	4	21	54	0	20	76	26

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	21	32	14	20	13	0	0	53	33	3649
2020	Female gender	31	39	11	12	7	0	0	70	19	4069

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	21	32	17	17	13	0	0	53	31	3623
2020	Female gender	29	37	13	14	7	1	0	66	21	4058

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	25	38	20	10	7	1	0	64	16	3614
2020	Female gender	31	39	17	8	3	1	1	71	11	4050

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	30	35	18	8	7	1	0	66	16	3623
2020	Female gender	38	36	14	6	4	1	2	75	10	4057

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	60	18	8	1	2	7	3	88	3	3640
2020	Female gender	62	19	7	1	1	7	3	90	2	4056

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	34	35	15	8	6	2	0	71	15	3628
2020	Female gender	44	36	9	6	3	1	0	81	10	4048

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	38	29	11	10	11	1	0	68	21	3627
2020	Female gender	43	30	9	10	7	1	0	74	18	4050

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	34	27	12	11	15	1	0	62	26	3644
2020	Female gender	43	29	10	9	8	1	0	73	17	4055

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	20	46	17	11	5	1	0	67	16	782
2020	Female gender	19	51	12	12	4	1	1	71	16	807
2019	Male gender	20	44	14	14	7	0	1	64	22	689
2019	Female gender	20	49	11	14	5	0	1	70	19	637
2019	Gender diverse	21	30	17	11	21	0	0	51	32	10

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	77	23	782
2020	Female gender	86	14	808

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	15	35	19	21	11	0	0	50	31	633
2020	Female gender	17	35	15	23	10	0	0	52	33	712

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	10	90	3634
2020	Female gender	9	91	4048

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	14	86	3636
2020	Female gender	18	82	4053
2019	Male gender	18	82	3461
2019	Female gender	23	77	3622
2019	Gender diverse	25	75	39
2017	Male gender	20	80	3593
2017	Female gender	27	73	3447
2017	Gender diverse	28	72	27
2014	Male gender	15	85	4519
2014	Female gender	23	77	4653

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	46	54	504
2020	Female gender	53	47	702

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	72	28	503
2020	Female gender	83	17	705
2019	Male gender	75	25	586
2019	Female gender	83	17	804
2017	Male gender	71	29	695
2017	Female gender	80	20	909
2014	Male gender	70	30	650
2014	Female gender	80	20	1033

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	41	34	9	8	8	1	0	75	16	367
2020	Female gender	45	34	8	9	3	1	1	79	13	581
2019	Male gender	40	33	7	9	10	0	0	74	19	440
2019	Female gender	40	34	6	12	7	0	0	75	19	669
2017	Male gender	37	36	7	12	7	1	0	74	19	490
2017	Female gender	42	35	5	10	6	1	0	78	17	731
2014	Male gender	38	34	7	12	7	0	1	73	20	452
2014	Female gender	41	35	7	10	7	0	0	76	17	829

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	35	31	13	10	7	2	2	68	18	3648
2020	Female gender	41	30	9	10	5	2	3	75	15	4062

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	31	40	29	1	56	44	3651
2020	Female gender	30	48	21	1	62	38	4077

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	54	46	1106
2020	Female gender	53	47	1202

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	7	19	18	22	30	1	3	28	54	1103
2020	Female gender	11	23	14	22	26	1	3	35	50	1205

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	6	18	18	19	32	1	6	26	55	1104
2020	Female gender	8	18	13	22	30	2	8	30	57	1201

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	42	18	14	8	7	3	8	67	17	3643
2020	Female gender	43	18	12	8	6	2	12	71	16	4057
2019	Male gender	44	16	13	8	11	1	6	66	21	3418
2019	Female gender	46	15	12	8	10	1	9	68	20	3572
2019	Gender diverse	50	14	13	5	10	4	4	70	16	37
2018	Male gender	48	14	11	8	11	1	7	68	20	3000
2018	Female gender	48	14	11	8	9	1	10	69	18	3055
2018	Gender diverse	38	15	14	3	13	6	11	65	18	43

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Canada Border Services Agency by Question 115. What is your gender?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack