2020 Public Service Employee Survey Results for Natural Sciences and Engineering Research Council by Question 120. Are you a member of a visible minority group?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	52	41	5	3	0	0	0	92	3	67
2020	Non-visible minority	43	43	5	8	2	0	0	86	9	335

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	79	18	2	2	0	0	97	2	66
2020	Non-visible minority	80	15	1	2	1	1	96	2	334
2017	Visible minority	72	21	0	7	0	0	93	7	42
2017	Non-visible minority	69	25	3	2	1	1	95	3	323
2014	Visible minority	78	14	3	3	3	0	92	6	36
2014	Non-visible minority	73	19	5	3	0	0	92	4	308

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	37	42	8	11	2	2	80	12	67
2020	Non-visible minority	39	41	7	11	2	0	80	13	335
2019	Visible minority	57	34	2	5	2	0	91	7	45
2019	Non-visible minority	54	33	4	7	2	0	87	9	329
2017	Visible minority	43	39	14	2	2	0	81	5	42
2017	Non-visible minority	54	32	7	5	2	0	86	7	322
2014	Visible minority	47	39	6	8	0	0	86	8	36
2014	Non-visible minority	51	33	8	5	3	0	85	8	307

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	41	39	11	8	2	0	80	9	67
2020	Non-visible minority	42	42	6	7	2	1	85	9	332
2019	Visible minority	35	47	6	11	0	0	82	11	45
2019	Non-visible minority	39	43	10	7	1	0	82	8	328
2018	Visible minority	31	48	13	8	0	0	79	8	39
2018	Non-visible minority	37	43	8	9	3	0	81	11	318
2017	Visible minority	37	52	2	9	0	0	88	9	42
2017	Non-visible minority	38	40	11	9	2	0	78	11	324
2014	Visible minority	27	42	11	11	8	0	69	20	36
2014	Non-visible minority	29	38	12	14	7	0	67	21	308

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	47	39	5	8	0	2	88	8	67
2020	Non-visible minority	48	36	6	8	2	0	84	10	335
2019	Visible minority	47	40	11	2	0	0	87	2	45
2019	Non-visible minority	58	34	5	2	2	0	92	4	326
2017	Visible minority	51	40	9	0	0	0	91	0	42
2017	Non-visible minority	57	33	7	2	0	1	91	2	322
2014	Visible minority	50	31	6	14	0	0	80	14	36
2014	Non-visible minority	50	37	9	3	1	0	87	4	308

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	39	15	7	0	0	1	77	7	67
2020	Non-visible minority	53	28	10	5	3	0	1	82	8	335
2019	Visible minority	50	38	2	7	2	0	0	89	9	45
2019	Non-visible minority	58	28	6	5	2	1	0	87	7	328
2018	Visible minority	54	34	5	5	2	0	0	88	7	39
2018	Non-visible minority	58	29	8	3	1	0	1	87	4	318
2017	Visible minority	51	45	0	5	0	0	0	95	5	42
2017	Non-visible minority	55	29	7	6	2	0	0	84	9	323
2014	Visible minority	53	25	8	6	6	2	0	80	12	36
2014	Non-visible minority	42	33	12	8	3	1	1	77	11	307

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	46	41	8	5	0	88	5	67
2020	Non-visible minority	49	36	8	4	2	85	7	334
2019	Visible minority	48	40	9	2	0	89	2	45
2019	Non-visible minority	43	39	9	7	1	82	8	329
2018	Visible minority	49	35	15	0	0	85	0	39
2018	Non-visible minority	42	37	13	6	2	80	7	318
2017	Visible minority	45	38	8	7	2	83	9	42
2017	Non-visible minority	43	44	7	4	2	87	6	323
2014	Visible minority	30	53	11	0	6	83	6	36
2014	Non-visible minority	36	46	10	5	3	82	8	308

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	43	27	12	17	1	0	0	70	18	67
2020	Non-visible minority	39	36	11	9	5	0	0	75	14	334
2019	Visible minority	41	38	14	5	0	2	0	81	5	45
2019	Non-visible minority	34	40	9	11	5	0	1	75	16	329
2018	Visible minority	31	48	10	8	3	0	0	79	11	39
2018	Non-visible minority	33	37	13	11	6	1	0	70	17	315
2017	Visible minority	36	38	17	7	0	2	0	75	7	42
2017	Non-visible minority	35	35	12	13	5	0	0	70	18	323
2014	Visible minority	14	59	16	8	3	0	0	72	11	36
2014	Non-visible minority	30	35	15	14	6	0	0	66	20	308

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	40	45	6	8	2	85	9	67
2020	Non-visible minority	39	42	10	6	2	82	8	334
2019	Visible minority	44	42	11	2	0	87	2	45
2019	Non-visible minority	36	45	9	9	2	80	11	327
2018	Visible minority	33	59	5	3	0	92	3	39
2018	Non-visible minority	34	46	9	8	2	80	10	316
2017	Visible minority	44	35	19	2	0	79	2	42
2017	Non-visible minority	36	44	10	7	3	80	10	323

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	56	32	6	6	0	88	6	67
2020	Non-visible minority	60	30	7	2	1	90	3	334
2019	Visible minority	62	34	2	2	0	95	2	45
2019	Non-visible minority	55	34	6	4	1	89	5	327
2018	Visible minority	62	33	5	0	0	95	0	39
2018	Non-visible minority	58	32	6	2	2	90	4	317
2017	Visible minority	57	41	2	0	0	98	0	42
2017	Non-visible minority	51	37	7	3	1	89	4	322
2014	Visible minority	41	53	0	3	3	94	6	36
2014	Non-visible minority	53	38	5	3	1	92	4	308

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	40	35	15	8	3	75	10	67
2020	Non-visible minority	44	37	9	5	4	81	9	333
2019	Visible minority	51	34	11	2	2	84	5	45
2019	Non-visible minority	42	35	10	9	5	77	13	329
2018	Visible minority	36	51	10	0	3	87	3	39
2018	Non-visible minority	38	38	13	8	4	76	11	317
2017	Visible minority	45	32	19	5	0	77	5	42
2017	Non-visible minority	36	42	11	8	3	78	11	323

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	56	38	3	3	0	94	3	66
2020	Non-visible minority	60	31	6	1	1	91	2	329
2019	Visible minority	60	35	5	0	0	95	0	45
2019	Non-visible minority	58	31	6	3	1	89	4	327
2018	Visible minority	58	28	11	3	0	87	3	38
2018	Non-visible minority	55	33	9	2	1	88	3	315
2017	Visible minority	57	30	13	0	0	87	0	42
2017	Non-visible minority	61	33	4	1	1	93	2	324
2014	Visible minority	58	33	6	3	0	92	3	36
2014	Non-visible minority	64	28	6	1	1	92	2	308

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	48	30	18	3	0	78	3	66
2020	Non-visible minority	40	40	11	5	3	80	8	332
2019	Visible minority	53	36	6	4	0	89	4	45
2019	Non-visible minority	39	38	11	7	6	76	13	329
2018	Visible minority	34	43	13	8	3	77	11	39
2018	Non-visible minority	35	42	14	8	2	77	9	317
2017	Visible minority	43	46	7	5	0	88	5	42
2017	Non-visible minority	41	39	9	7	4	80	10	324
2014	Visible minority	27	51	11	11	0	78	11	36
2014	Non-visible minority	28	46	13	10	3	74	13	308

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	41	39	14	6	0	0	80	6	67
2020	Non-visible minority	44	33	11	6	4	0	78	11	333
2019	Visible minority	63	22	11	5	0	0	84	5	45
2019	Non-visible minority	45	32	11	7	4	0	77	12	327
2018	Visible minority	37	38	16	8	0	0	76	8	38
2018	Non-visible minority	44	33	13	8	2	0	76	10	316
2017	Visible minority	52	29	7	9	2	0	81	12	42
2017	Non-visible minority	44	37	9	6	4	0	81	10	323
2014	Visible minority	27	53	8	11	0	0	81	11	36
2014	Non-visible minority	37	42	11	6	4	1	80	10	308

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	45	37	9	9	0	0	0	82	9	67
2020	Non-visible minority	39	42	10	4	3	1	0	82	8	330
2019	Visible minority	40	44	13	2	0	0	0	85	2	45
2019	Non-visible minority	39	42	9	7	2	0	0	82	9	321
2018	Visible minority	43	41	11	5	0	0	0	84	5	38
2018	Non-visible minority	41	37	13	7	2	0	0	78	9	317
2017	Visible minority	46	40	9	5	0	0	0	86	5	42
2017	Non-visible minority	41	38	12	7	2	0	0	79	9	324
2014	Visible minority	25	56	8	6	6	0	0	80	11	36
2014	Non-visible minority	35	40	14	7	4	0	1	75	11	308

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	52	44	4	0	0	96	0	67
2020	Non-visible minority	52	35	9	2	2	87	4	334
2019	Visible minority	62	31	4	2	0	94	2	45
2019	Non-visible minority	51	34	9	4	2	85	6	328
2018	Visible minority	57	30	13	0	0	87	0	39
2018	Non-visible minority	49	36	8	6	1	85	7	317
2017	Visible minority	54	36	5	2	2	91	5	42
2017	Non-visible minority	51	40	6	2	1	90	4	324
2014	Visible minority	50	31	16	0	3	81	3	36
2014	Non-visible minority	43	40	9	5	2	84	7	308

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	35	32	19	14	0	67	14	66
2020	Non-visible minority	38	34	17	7	4	72	11	333
2019	Visible minority	42	38	13	5	2	80	7	45
2019	Non-visible minority	43	32	15	6	4	75	10	327
2018	Visible minority	41	33	10	16	0	74	16	39
2018	Non-visible minority	46	33	14	6	2	79	8	319
2017	Visible minority	40	37	21	0	2	77	2	42
2017	Non-visible minority	42	34	17	5	1	76	7	324
2014	Visible minority	27	45	20	6	3	72	8	36
2014	Non-visible minority	35	39	15	10	1	74	11	308

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	3	16	42	21	13	3	2	36	20	67
2020	Non-visible minority	5	24	36	26	8	1	0	34	29	334
2019	Visible minority	2	18	48	22	7	0	2	30	21	45
2019	Non-visible minority	7	21	39	24	9	0	0	33	28	329
2018	Visible minority	3	18	41	16	18	3	3	35	22	39
2018	Non-visible minority	4	22	40	23	10	1	0	33	26	317
2017	Visible minority	5	14	46	23	7	0	5	32	20	42
2017	Non-visible minority	4	17	42	24	10	1	1	35	22	323
2014	Visible minority	8	28	33	27	3	0	0	30	37	36
2014	Non-visible minority	4	23	38	22	10	1	2	33	28	307

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	6	3	31	31	24	3	2	58	9	65
2020	Non-visible minority	3	14	28	31	21	3	0	54	18	333
2019	Visible minority	2	23	24	29	15	2	5	47	27	45
2019	Non-visible minority	9	16	32	28	15	0	0	43	25	326
2018	Visible minority	5	5	28	28	28	3	3	59	11	39
2018	Non-visible minority	5	15	35	28	14	3	0	44	20	317
2017	Visible minority	5	14	23	32	19	0	7	55	20	42
2017	Non-visible minority	4	17	25	26	22	4	2	51	23	322
2014	Visible minority	11	6	34	27	19	3	0	48	17	36
2014	Non-visible minority	5	15	26	29	18	3	4	51	21	307

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	4	14	27	30	18	6	0	51	19	66
2020	Non-visible minority	6	20	36	25	11	1	1	37	26	334
2019	Visible minority	5	18	45	11	19	2	0	31	23	45
2019	Non-visible minority	11	20	33	25	9	0	1	35	32	329
2018	Visible minority	5	5	49	23	12	3	3	37	11	39
2018	Non-visible minority	10	22	34	25	8	1	1	34	32	315
2017	Visible minority	2	23	35	32	2	0	5	36	27	42
2017	Non-visible minority	10	21	34	21	12	1	1	34	31	324
2014	Visible minority	8	31	37	14	8	0	3	22	40	36
2014	Non-visible minority	9	24	30	24	10	1	2	35	34	307

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	3	8	37	30	21	0	2	52	11	66
2020	Non-visible minority	5	13	33	33	15	0	0	49	18	335
2019	Visible minority	2	5	29	35	29	0	0	64	7	45
2019	Non-visible minority	5	11	33	32	19	0	0	51	16	326
2018	Visible minority	3	10	44	18	23	3	0	41	13	39
2018	Non-visible minority	3	12	35	34	14	2	0	48	16	314
2017	Visible minority	2	14	22	36	19	0	7	58	18	42
2017	Non-visible minority	3	12	33	35	15	1	1	51	15	322
2014	Visible minority	6	14	39	33	5	0	3	39	20	36
2014	Non-visible minority	4	17	38	27	12	1	1	40	22	306

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	6	18	20	26	24	5	2	53	26	66
2020	Non-visible minority	8	17	34	22	16	0	2	39	25	334
2019	Visible minority	4	13	27	31	20	5	0	54	18	45
2019	Non-visible minority	7	18	34	25	14	1	1	40	26	327
2018	Visible minority	10	24	25	23	15	3	0	39	35	39
2018	Non-visible minority	8	21	33	22	12	3	1	36	30	317
2017	Visible minority	5	21	23	25	22	0	5	48	27	42
2017	Non-visible minority	8	21	32	21	12	2	4	35	31	323
2014	Visible minority	14	28	41	8	2	0	6	12	45	36
2014	Non-visible minority	17	26	31	16	7	1	3	23	45	307

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	5	9	30	20	27	9	0	51	15	66
2020	Non-visible minority	5	21	30	25	15	3	1	42	27	333
2019	Visible minority	8	18	39	24	10	0	0	35	27	45
2019	Non-visible minority	12	22	33	21	10	1	0	32	35	329
2018	Visible minority	5	13	40	19	21	3	0	40	18	38
2018	Non-visible minority	10	23	29	24	11	2	1	37	33	315
2017	Visible minority	7	16	30	25	14	2	5	42	25	42
2017	Non-visible minority	8	20	29	24	12	3	2	39	30	322
2014	Visible minority	11	20	28	22	14	2	3	38	33	36
2014	Non-visible minority	7	15	34	26	12	2	3	41	24	306

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	5	9	35	23	21	6	2	47	15	66
2020	Non-visible minority	4	18	38	25	12	1	1	38	23	335
2019	Visible minority	2	9	40	30	17	2	0	48	11	45
2019	Non-visible minority	8	19	35	25	11	1	1	36	27	329
2018	Visible minority	11	11	39	23	15	3	0	39	22	39
2018	Non-visible minority	8	19	40	22	9	2	0	32	27	317
2017	Visible minority	7	9	45	30	7	0	2	38	17	42
2017	Non-visible minority	8	19	41	18	9	2	2	29	28	322
2014	Visible minority	11	25	42	8	8	3	3	17	38	36
2014	Non-visible minority	7	22	34	24	10	2	1	35	29	307

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	2	15	40	34	10	0	44	17	66
2020	Non-visible minority	3	18	39	30	9	1	39	21	335
2019	Visible minority	2	13	37	34	13	0	47	16	45
2019	Non-visible minority	9	23	32	24	12	1	36	32	329

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	30	24	13	11	2	14	7	68	15	67
2020	Non-visible minority	30	29	17	9	3	9	4	67	14	335
2019	Visible minority	40	29	13	0	4	14	0	80	5	45
2019	Non-visible minority	31	32	15	7	4	5	5	71	12	329
2018	Visible minority	25	49	11	8	0	5	3	80	8	39
2018	Non-visible minority	28	36	15	10	4	4	3	69	14	318
2017	Visible minority	23	47	9	5	0	2	14	83	6	42
2017	Non-visible minority	33	30	13	10	6	4	4	68	18	324
2014	Visible minority	25	31	14	11	3	14	3	66	17	36
2014	Non-visible minority	31	32	14	9	6	3	5	68	17	308

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	52	25	12	10	0	0	78	10	67
2020	Non-visible minority	54	27	8	6	3	1	82	9	334
2019	Visible minority	62	29	2	4	2	0	91	6	45
2019	Non-visible minority	52	29	9	6	5	0	81	10	329
2018	Visible minority	46	38	8	2	3	3	87	5	39
2018	Non-visible minority	50	36	6	5	3	0	86	8	319
2017	Visible minority	48	40	9	2	0	0	88	2	42
2017	Non-visible minority	51	32	5	7	3	1	85	10	323
2014	Visible minority	47	34	6	11	3	0	80	14	36
2014	Non-visible minority	47	34	7	8	4	0	81	12	307

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	65	28	5	3	0	0	92	3	67
2020	Non-visible minority	63	27	6	2	2	0	90	4	334
2019	Visible minority	70	20	2	5	2	0	91	7	44
2019	Non-visible minority	60	29	5	4	1	0	89	6	328
2018	Visible minority	51	44	3	0	0	3	97	0	39
2018	Non-visible minority	62	29	6	3	1	0	91	4	319
2017	Visible minority	60	33	5	2	0	0	93	2	42
2017	Non-visible minority	57	31	5	5	1	0	88	7	324
2014	Visible minority	41	45	11	3	0	0	86	3	36
2014	Non-visible minority	54	35	5	4	2	0	89	6	307

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	49	34	17	0	0	0	83	0	67
2020	Non-visible minority	53	33	8	3	2	1	88	5	332
2019	Visible minority	57	29	9	2	0	2	88	2	45
2019	Non-visible minority	52	33	9	4	2	0	85	6	329
2018	Visible minority	56	33	5	0	3	3	92	3	39
2018	Non-visible minority	48	39	8	3	1	0	87	4	319

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	43	22	18	3	5	7	2	72	8	67
2020	Non-visible minority	59	21	7	2	2	6	3	88	4	335

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	56	32	7	0	0	3	2	92	0	66
2020	Non-visible minority	60	25	9	2	2	1	2	87	3	333
2019	Visible minority	58	22	6	2	2	2	7	88	5	45
2019	Non-visible minority	57	28	7	3	1	0	4	88	5	328

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	45	42	6	2	5	2	0	88	6	67
2020	Non-visible minority	52	29	8	5	4	1	0	82	10	334
2019	Visible minority	62	24	7	5	2	0	0	86	7	45
2019	Non-visible minority	50	31	9	6	3	1	0	81	9	329
2018	Visible minority	44	40	3	11	0	0	3	86	11	38
2018	Non-visible minority	45	39	7	6	3	0	0	84	9	318
2017	Visible minority	57	30	3	7	2	0	0	87	9	42
2017	Non-visible minority	48	31	8	9	3	0	1	80	12	324
2014	Visible minority	36	42	11	11	0	0	0	78	11	36
2014	Non-visible minority	41	36	8	10	4	1	0	78	14	308

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	56	21	15	3	2	3	0	80	5	67
2020	Non-visible minority	55	24	12	2	4	2	1	82	6	335

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	47	38	8	0	5	2	2	87	5	67
2020	Non-visible minority	57	27	8	4	3	0	1	85	7	334
2019	Visible minority	69	18	11	0	2	0	0	86	2	45
2019	Non-visible minority	55	28	8	5	2	1	0	85	7	327
2018	Visible minority	49	35	8	2	3	3	0	86	5	38
2018	Non-visible minority	52	33	9	4	2	0	0	85	6	318
2017	Visible minority	52	33	2	10	2	0	0	85	13	42
2017	Non-visible minority	51	29	10	8	2	1	1	80	10	323
2014	Visible minority	41	36	17	3	3	0	0	78	6	36
2014	Non-visible minority	43	35	9	8	3	1	0	79	11	308

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	43	57	67
2020	Non-visible minority	43	57	335

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	60	18	6	0	0	2	15	93	0	67
2020	Non-visible minority	70	13	4	0	0	4	8	95	1	335

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	60	27	5	5	2	2	1	89	6	67
2020	Non-visible minority	66	22	5	4	2	0	0	89	7	335
2019	Visible minority	69	22	7	0	2	0	0	91	2	45
2019	Non-visible minority	59	29	6	3	3	0	0	88	6	329
2018	Visible minority	60	27	5	5	0	0	3	89	5	38
2018	Non-visible minority	55	28	10	4	3	0	0	83	7	317
2017	Visible minority	62	19	14	0	5	0	0	81	5	42
2017	Non-visible minority	59	25	8	6	2	0	0	84	8	324
2014	Visible minority	47	31	11	6	6	0	0	78	11	36
2014	Non-visible minority	50	31	8	8	3	0	0	80	11	308

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	48	37	9	3	1	2	0	86	4	67
2020	Non-visible minority	51	27	9	5	2	6	0	82	8	334
2019	Visible minority	51	32	7	6	0	4	0	86	6	44
2019	Non-visible minority	43	35	11	6	4	2	0	79	10	327
2018	Visible minority	31	46	15	5	0	3	0	79	5	39
2018	Non-visible minority	43	38	11	6	2	1	0	81	8	318
2017	Visible minority	46	23	14	5	0	7	5	79	5	42
2017	Non-visible minority	39	37	12	5	3	4	1	80	8	323
2014	Visible minority	33	36	14	6	6	6	0	73	12	36
2014	Non-visible minority	37	39	8	7	6	3	0	79	13	308

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	46	35	12	1	3	3	0	83	4	67
2020	Non-visible minority	42	34	11	7	3	3	0	78	11	334
2019	Visible minority	48	37	7	4	0	5	0	89	4	44
2019	Non-visible minority	37	37	12	8	6	1	0	74	14	327
2018	Visible minority	35	37	16	7	3	3	0	74	10	39
2018	Non-visible minority	33	38	13	10	3	2	0	73	14	317
2017	Visible minority	39	35	16	2	0	5	2	80	3	42
2017	Non-visible minority	33	40	14	7	4	1	1	74	11	322
2014	Visible minority	25	36	22	3	8	6	0	64	12	36
2014	Non-visible minority	32	40	12	10	4	1	0	74	14	308

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	34	37	11	11	0	8	0	77	11	67
2020	Non-visible minority	26	41	14	9	6	4	0	70	15	335
2019	Visible minority	36	34	11	13	0	5	0	74	14	44
2019	Non-visible minority	24	38	16	14	6	2	0	63	20	327
2018	Visible minority	23	32	11	26	3	5	0	58	30	38
2018	Non-visible minority	22	39	18	12	5	3	0	64	17	317
2017	Visible minority	16	47	16	7	0	10	2	73	8	42
2017	Non-visible minority	22	37	21	12	5	3	1	61	17	322
2014	Visible minority	19	45	16	8	6	6	0	68	15	36
2014	Non-visible minority	21	44	17	10	6	3	0	66	16	308

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	37	36	15	9	2	2	0	74	10	67
2020	Non-visible minority	24	43	16	11	5	2	0	68	16	335
2019	Visible minority	41	25	21	9	5	0	0	66	14	44
2019	Non-visible minority	18	43	17	15	7	1	0	61	22	328
2018	Visible minority	15	49	11	20	3	3	0	65	24	39
2018	Non-visible minority	16	44	17	17	6	1	0	60	23	318
2017	Visible minority	27	40	21	9	0	2	0	69	10	42
2017	Non-visible minority	22	37	18	14	7	2	1	61	21	323
2014	Visible minority	22	31	14	22	8	3	0	54	31	36
2014	Non-visible minority	18	40	16	19	5	1	0	59	24	308

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	59	23	15	3	0	82	3	67
2020	Non-visible minority	60	24	12	3	1	85	3	335
2019	Visible minority	63	20	13	0	4	86	0	45
2019	Non-visible minority	58	29	9	2	1	88	2	329

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	43	42	6	6	0	3	87	6	67
2020	Non-visible minority	38	41	13	6	1	0	79	7	334
2019	Visible minority	45	37	18	0	0	0	82	0	45
2019	Non-visible minority	36	43	12	6	2	0	79	8	327
2018	Visible minority	36	51	8	2	3	0	87	5	39
2018	Non-visible minority	35	43	13	6	3	0	78	9	317
2017	Visible minority	37	53	2	0	2	5	95	3	41
2017	Non-visible minority	36	43	12	6	2	0	80	9	324
2014	Visible minority	36	45	11	0	6	3	83	6	36
2014	Non-visible minority	39	43	12	5	1	0	82	6	308

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	33	38	18	6	1	3	73	8	66
2020	Non-visible minority	19	46	19	11	4	2	66	15	334
2019	Visible minority	31	30	25	7	5	2	63	12	45
2019	Non-visible minority	17	39	16	20	7	0	56	27	327

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	31	32	11	13	3	6	5	70	18	67
2020	Non-visible minority	35	33	16	9	3	2	1	70	13	334
2019	Visible minority	38	32	6	11	6	6	0	74	19	45
2019	Non-visible minority	34	37	13	9	4	1	2	73	14	327
2018	Visible minority	29	46	13	8	3	2	0	76	11	39
2018	Non-visible minority	29	41	11	10	3	3	1	74	15	317
2017	Visible minority	34	38	22	0	2	2	2	75	3	41
2017	Non-visible minority	39	28	13	12	5	3	0	70	17	324
2014	Visible minority	36	37	3	8	5	11	0	81	15	36
2014	Non-visible minority	40	33	11	10	3	3	1	75	13	308

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	44	35	15	4	0	2	80	4	66
2020	Non-visible minority	42	38	14	4	1	0	81	5	333
2019	Visible minority	44	39	11	4	2	0	83	6	45
2019	Non-visible minority	43	37	12	5	2	1	81	7	327
2018	Visible minority	36	46	8	8	0	2	84	8	39
2018	Non-visible minority	39	42	14	3	2	0	81	5	315

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	28	22	21	7	5	14	3	60	14	67
2020	Non-visible minority	23	24	20	8	8	12	4	56	20	334
2019	Visible minority	33	25	13	11	4	11	2	67	18	45
2019	Non-visible minority	21	24	18	11	11	13	2	53	25	328
2018	Visible minority	18	25	31	8	3	10	5	51	12	39
2018	Non-visible minority	17	25	21	14	9	12	3	49	26	318
2017	Visible minority	12	26	32	14	2	12	2	44	20	42
2017	Non-visible minority	14	23	18	14	14	13	4	45	33	324
2014	Visible minority	19	20	20	20	8	14	0	45	33	36
2014	Non-visible minority	14	19	18	21	13	11	4	39	40	308

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	33	40	14	7	3	3	0	75	11	67
2020	Non-visible minority	32	36	16	9	5	1	0	69	15	332
2019	Visible minority	38	34	16	2	9	0	0	73	11	44
2019	Non-visible minority	26	41	13	13	6	1	0	68	19	326
2018	Visible minority	23	46	11	15	5	0	0	69	20	39
2018	Non-visible minority	27	37	17	13	4	1	0	65	17	315
2017	Visible minority	25	40	21	7	2	5	0	68	10	42
2017	Non-visible minority	29	41	11	11	5	2	1	72	16	323
2014	Visible minority	10	47	11	20	8	3	0	60	29	36
2014	Non-visible minority	19	35	17	15	11	2	0	56	27	308

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	27	30	17	17	4	5	2	60	22	67
2020	Non-visible minority	25	30	13	18	9	2	2	57	29	334
2019	Visible minority	35	34	9	15	7	0	0	69	22	45
2019	Non-visible minority	23	31	14	18	13	0	2	55	31	328
2018	Visible minority	23	26	16	15	13	5	2	52	31	39
2018	Non-visible minority	18	30	19	20	11	1	2	49	32	316
2017	Visible minority	20	38	19	9	9	0	5	61	20	42
2017	Non-visible minority	18	31	14	18	13	3	2	52	33	324
2014	Visible minority	10	31	11	14	25	8	0	45	43	36
2014	Non-visible minority	15	28	16	22	16	1	2	44	39	307

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	40	24	10	12	1	2	11	73	15	67
2020	Non-visible minority	47	29	12	4	4	1	3	79	8	335
2019	Visible minority	34	44	11	5	2	0	5	81	7	45
2019	Non-visible minority	54	21	12	3	4	0	5	80	7	326

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	51	24	6	5	5	0	9	83	10	67
2020	Non-visible minority	58	25	10	3	2	0	2	85	6	335
2019	Visible minority	53	22	11	9	2	0	2	77	11	45
2019	Non-visible minority	59	23	10	3	2	1	3	86	5	327

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	65	7	5	2	0	11	11	92	2	67
2020	Non-visible minority	81	7	3	2	1	3	3	94	3	333
2019	Visible minority	77	13	0	5	2	0	2	93	7	45
2019	Non-visible minority	79	10	4	1	1	1	4	94	2	325

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	64	14	3	0	0	5	15	96	0	67
2020	Non-visible minority	74	12	5	1	1	2	6	93	2	334
2019	Visible minority	89	5	0	0	0	0	7	100	0	45
2019	Non-visible minority	81	5	4	1	0	1	7	94	2	326

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	25	54	14	3	0	3	2	83	3	67
2020	Non-visible minority	34	42	16	4	2	2	0	77	6	335
2019	Visible minority	33	45	18	5	0	0	0	78	5	45
2019	Non-visible minority	29	46	14	7	1	2	1	77	9	327
2018	Visible minority	26	40	29	0	3	3	0	68	3	38
2018	Non-visible minority	27	43	17	8	3	2	0	72	11	317
2017	Visible minority	26	41	14	10	0	10	0	73	11	41
2017	Non-visible minority	25	44	17	8	3	3	0	72	11	323

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	41	41	11	4	0	3	84	4	66
2020	Non-visible minority	46	37	10	3	2	2	85	5	335
2019	Visible minority	45	43	5	7	0	0	88	7	44
2019	Non-visible minority	42	43	7	5	1	2	87	6	325
2018	Visible minority	48	31	8	8	3	3	81	11	39
2018	Non-visible minority	53	33	8	4	1	1	87	5	316
2017	Visible minority	38	50	7	2	2	0	88	5	42
2017	Non-visible minority	46	39	8	5	1	2	86	6	322
2014	Visible minority	36	53	3	3	3	3	91	6	36
2014	Non-visible minority	49	38	9	4	1	0	87	4	308

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	45	36	15	2	0	3	0	83	2	67
2020	Non-visible minority	47	37	9	3	1	2	1	86	4	334
2019	Visible minority	53	38	5	2	2	0	0	91	5	45
2019	Non-visible minority	51	35	9	4	1	1	0	87	5	326
2018	Visible minority	29	50	5	8	0	7	0	86	9	38
2018	Non-visible minority	48	37	10	2	1	2	0	87	2	315
2017	Visible minority	32	37	23	2	0	5	0	73	3	40
2017	Non-visible minority	43	36	12	3	2	3	0	82	5	323
2014	Visible minority	33	34	11	11	0	11	0	75	12	36
2014	Non-visible minority	45	32	15	2	1	4	1	81	3	308

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	33	22	29	3	3	9	0	61	7	66
2020	Non-visible minority	41	31	17	5	1	5	1	76	6	333

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	44	21	14	7	8	6	0	69	16	66
2020	Non-visible minority	48	32	7	4	1	4	3	87	5	332

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	67	29	3	2	0	0	95	2	66
2020	Non-visible minority	66	24	5	3	1	0	91	4	334
2019	Visible minority	71	22	5	2	0	0	93	2	45
2019	Non-visible minority	65	24	6	4	1	0	89	5	328
2018	Visible minority	64	26	3	5	0	3	92	5	39
2018	Non-visible minority	63	29	5	2	1	0	92	3	316
2017	Visible minority	57	32	9	2	0	0	88	2	42
2017	Non-visible minority	59	32	6	2	1	0	91	3	323
2014	Visible minority	53	36	11	0	0	0	89	0	36
2014	Non-visible minority	64	27	6	2	1	0	91	3	307

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	62	27	6	3	0	2	91	3	66
2020	Non-visible minority	59	26	9	3	2	1	86	5	332
2019	Visible minority	64	27	5	2	0	2	93	2	45
2019	Non-visible minority	57	29	8	4	2	0	86	6	328
2018	Visible minority	51	32	10	5	0	3	84	5	39
2018	Non-visible minority	53	35	8	2	1	0	88	4	312
2017	Visible minority	62	26	5	5	0	2	90	5	42
2017	Non-visible minority	54	33	8	3	2	1	87	5	324
2014	Visible minority	41	37	19	0	3	0	78	3	36
2014	Non-visible minority	46	37	11	5	2	0	83	7	308

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	62	29	3	3	2	2	93	4	66
2020	Non-visible minority	55	31	8	4	1	0	86	5	331
2019	Visible minority	62	27	5	5	0	2	91	5	45
2019	Non-visible minority	52	31	9	6	2	0	84	7	328
2018	Visible minority	51	31	10	2	3	3	84	5	39
2018	Non-visible minority	49	37	8	4	1	0	86	5	314
2017	Visible minority	55	35	5	5	0	0	91	5	42
2017	Non-visible minority	53	34	8	4	2	0	87	6	324
2014	Visible minority	41	39	14	3	3	0	80	6	36
2014	Non-visible minority	46	36	10	5	2	0	83	7	308

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	55	21	9	15	0	0	0	76	15	66
2020	Non-visible minority	50	23	12	9	3	2	0	75	13	334
2019	Visible minority	58	22	13	2	2	2	0	82	4	45
2019	Non-visible minority	49	21	17	7	5	2	1	71	12	327
2018	Visible minority	41	31	10	7	5	5	0	76	13	39
2018	Non-visible minority	41	29	18	6	4	3	0	72	10	316
2017	Visible minority	44	28	17	7	2	2	0	73	10	41
2017	Non-visible minority	42	28	16	5	6	2	1	73	11	324
2014	Visible minority	30	28	17	19	0	6	0	62	20	36
2014	Non-visible minority	40	29	16	9	5	2	0	70	14	308

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Visible minority	24	38	38	67
2020	Non-visible minority	27	43	30	334
2019	Visible minority	33	20	47	45
2019	Non-visible minority	25	40	35	328
2018	Visible minority	31	22	47	39
2018	Non-visible minority	24	36	40	318
2017	Visible minority	22	19	59	42
2017	Non-visible minority	27	44	29	323
2014	Visible minority	44	31	25	36
2014	Non-visible minority	28	41	31	308

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Visible minority	6	32	31	0	18	13	16
2020	Non-visible minority	15	35	39	0	6	5	91
2019	Visible minority	7	20	41	7	26	0	15
2019	Non-visible minority	10	37	30	7	8	8	84
2018	Visible minority	0	33	43	16	0	9	12
2018	Non-visible minority	17	25	36	4	14	4	76
2017	Non-visible minority	20	28	31	7	10	4	87
2014	Visible minority	12	25	25	19	9999	18	16
2014	Non-visible minority	14	33	31	9	9999	12	87

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	7	93	67
2020	Non-visible minority	6	94	335
2019	Visible minority	11	89	45
2019	Non-visible minority	7	93	329
2018	Visible minority	13	87	39
2018	Non-visible minority	10	90	317

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	14	9	15	6	3	42	11	49	19	66
2020	Non-visible minority	20	16	14	5	4	33	8	61	16	335
2019	Visible minority	24	11	14	6	2	36	6	62	15	45
2019	Non-visible minority	19	13	15	5	6	31	10	56	18	327
2018	Visible minority	17	10	18	5	3	36	10	52	14	39
2018	Non-visible minority	18	18	17	8	5	29	5	54	20	318
2017	Visible minority	16	17	19	9	2	28	8	52	18	42
2017	Non-visible minority	14	19	14	7	8	30	9	53	24	324
2014	Visible minority	8	6	28	14	0	28	16	24	25	36
2014	Non-visible minority	11	13	16	10	7	30	11	42	30	308

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	29	17	3	0	11	3	77	3	66
2020	Non-visible minority	41	31	10	6	2	9	1	80	9	333
2019	Visible minority	42	27	20	2	2	5	2	74	5	45
2019	Non-visible minority	42	30	14	3	3	7	1	78	7	329
2018	Visible minority	46	23	23	3	3	2	0	71	5	39
2018	Non-visible minority	36	33	15	5	3	7	1	75	9	319
2017	Visible minority	36	20	23	5	2	14	0	65	8	42
2017	Non-visible minority	31	33	15	7	3	10	1	72	11	324
2014	Visible minority	16	39	20	3	0	20	3	71	4	36
2014	Non-visible minority	26	28	21	6	4	14	2	64	12	308

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	16	11	19	3	0	40	11	55	6	67
2020	Non-visible minority	21	15	14	4	2	37	7	66	10	331
2019	Visible minority	29	6	9	9	2	36	9	64	20	45
2019	Non-visible minority	19	15	17	4	2	33	9	59	10	328
2018	Visible minority	18	13	21	5	5	26	11	50	17	38
2018	Non-visible minority	20	19	17	2	4	33	6	63	9	318
2017	Visible minority	12	17	26	2	2	26	15	48	8	42
2017	Non-visible minority	17	15	12	3	3	40	11	65	12	324
2014	Visible minority	11	11	28	6	0	31	14	40	10	36
2014	Non-visible minority	15	13	14	3	1	42	12	61	9	306

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	32	16	5	0	8	2	77	5	66
2020	Non-visible minority	43	30	11	4	2	9	2	81	6	334
2019	Visible minority	47	25	13	6	2	6	0	76	9	45
2019	Non-visible minority	46	28	13	3	2	7	1	80	5	329
2018	Visible minority	45	24	21	3	5	2	0	70	8	38
2018	Non-visible minority	38	36	12	2	3	8	1	82	5	317
2017	Visible minority	36	39	19	0	2	5	0	78	2	42
2017	Non-visible minority	36	31	14	4	3	12	2	77	7	324
2014	Visible minority	30	37	20	0	0	14	0	77	0	36
2014	Non-visible minority	31	26	18	2	2	18	3	72	5	307

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	46	15	16	9	9	0	5	64	19	67
2020	Non-visible minority	59	22	8	2	5	1	2	84	8	335

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	54	21	8	12	6	0	0	75	18	67
2020	Non-visible minority	57	24	11	4	3	0	1	81	7	333
2019	Visible minority	58	27	9	6	0	0	0	85	6	45
2019	Non-visible minority	53	22	15	3	5	0	1	76	8	329
2018	Visible minority	43	29	10	5	5	3	5	78	11	39
2018	Non-visible minority	48	29	13	5	2	0	2	79	8	317
2017	Visible minority	40	39	12	5	5	0	0	79	9	42
2017	Non-visible minority	42	29	13	7	6	0	3	74	13	324

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	21	29	25	15	10	0	0	49	25	67
2020	Non-visible minority	14	31	26	18	11	0	0	45	29	335
2019	Visible minority	22	36	27	13	2	0	0	58	15	45
2019	Non-visible minority	18	33	22	18	9	0	0	51	28	329
2018	Visible minority	15	28	21	28	5	0	3	44	34	39
2018	Non-visible minority	16	26	33	16	8	0	0	42	24	317
2017	Visible minority	19	12	38	27	5	0	0	31	32	42
2017	Non-visible minority	15	29	29	16	8	1	1	45	25	324

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	32	20	27	12	4	0	5	54	17	66
2020	Non-visible minority	27	36	20	10	8	0	0	63	17	333
2019	Visible minority	40	38	14	2	4	0	2	79	7	45
2019	Non-visible minority	34	29	22	10	4	0	1	64	14	329
2018	Visible minority	30	21	28	15	3	0	3	53	19	39
2018	Non-visible minority	26	30	26	13	3	0	1	57	16	318
2017	Visible minority	29	26	23	13	5	2	2	57	18	42
2017	Non-visible minority	26	28	26	12	4	0	2	56	17	324

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	12	21	18	6	2	3	53	25	66
2020	Non-visible minority	25	26	26	12	10	1	0	52	22	331
2019	Visible minority	31	25	20	11	9	2	2	58	20	45
2019	Non-visible minority	20	30	21	17	10	0	0	51	28	329
2018	Visible minority	25	21	25	13	10	0	5	48	25	39
2018	Non-visible minority	18	32	23	19	9	0	0	50	27	318
2017	Visible minority	29	22	21	14	14	0	0	51	28	42
2017	Non-visible minority	18	28	26	16	9	1	2	48	25	324

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	43	15	18	14	6	0	5	61	20	67
2020	Non-visible minority	45	27	15	6	5	0	2	74	11	334
2019	Visible minority	60	27	5	2	2	0	4	90	5	45
2019	Non-visible minority	50	31	8	5	2	0	4	84	7	329
2018	Visible minority	46	26	18	5	3	0	3	74	8	39
2018	Non-visible minority	49	26	14	4	1	1	5	80	5	317
2017	Visible minority	43	24	23	5	0	2	2	70	5	42
2017	Non-visible minority	42	27	14	5	1	1	11	78	6	323

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	30	27	22	10	11	0	57	21	67
2020	Non-visible minority	28	29	23	12	9	0	57	20	335
2019	Visible minority	31	37	26	2	5	0	68	6	45
2019	Non-visible minority	38	28	16	10	7	1	67	17	327
2018	Visible minority	38	24	20	12	3	3	64	15	39
2018	Non-visible minority	35	28	23	8	6	1	63	14	318
2017	Visible minority	33	39	21	7	0	0	72	7	42
2017	Non-visible minority	27	31	24	13	3	1	59	17	324

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	33	23	12	8	15	0	9	62	25	66
2020	Non-visible minority	30	24	23	9	9	0	5	57	18	334

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	45	30	14	9	0	0	2	77	9	66
2020	Non-visible minority	34	38	17	6	3	0	1	73	10	332
2019	Visible minority	46	37	12	5	0	0	0	83	5	43
2019	Non-visible minority	32	37	21	5	4	0	1	69	10	327
2018	Visible minority	31	31	20	5	5	3	5	67	11	39
2018	Non-visible minority	21	41	24	9	4	1	1	62	13	317
2017	Visible minority	26	38	19	13	5	0	0	64	17	42
2017	Non-visible minority	27	38	20	12	2	1	1	66	14	324

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	41	32	18	6	2	2	0	74	8	66
2020	Non-visible minority	23	39	23	10	4	1	1	63	14	333
2019	Visible minority	28	42	18	10	2	0	0	70	12	43
2019	Non-visible minority	25	37	23	10	5	0	0	61	16	327
2018	Visible minority	33	24	17	15	3	3	5	62	19	39
2018	Non-visible minority	22	29	27	16	4	0	1	52	20	318
2017	Visible minority	19	31	33	10	2	0	5	52	13	42
2017	Non-visible minority	25	31	28	12	2	0	1	57	14	324

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	43	28	18	6	3	0	2	72	9	66
2020	Non-visible minority	34	34	19	7	4	1	1	69	11	333
2019	Visible minority	48	26	14	7	2	0	2	76	9	43
2019	Non-visible minority	34	31	21	8	5	0	0	66	13	325
2018	Visible minority	36	16	30	5	5	3	5	56	11	39
2018	Non-visible minority	28	36	20	11	4	0	1	64	15	317
2017	Visible minority	38	33	17	5	2	0	5	74	7	42
2017	Non-visible minority	30	34	21	10	3	0	1	65	14	323

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	49	20	17	8	3	0	3	72	11	66
2020	Non-visible minority	53	23	14	4	5	1	0	77	9	331
2019	Visible minority	58	31	2	7	0	0	2	91	7	43
2019	Non-visible minority	49	24	15	4	7	0	0	74	11	324

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	30	37	19	9	2	0	3	69	11	66
2020	Non-visible minority	26	35	23	10	5	0	0	61	16	334

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	31	35	29	3	2	0	0	67	5	66
2020	Non-visible minority	28	38	19	12	4	0	0	66	16	332
2019	Visible minority	33	28	26	14	0	0	0	60	14	43
2019	Non-visible minority	40	32	17	6	5	0	0	72	11	326
2018	Visible minority	23	34	26	7	5	3	3	60	13	39
2018	Non-visible minority	30	36	18	10	4	0	1	68	14	318
2017	Visible minority	42	36	13	5	2	2	0	80	7	42
2017	Non-visible minority	34	30	21	11	3	0	1	65	14	322

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	45	24	21	6	2	0	3	71	8	64
2020	Non-visible minority	47	31	15	5	1	1	0	79	6	334
2019	Visible minority	65	26	7	2	0	0	0	90	2	43
2019	Non-visible minority	66	20	10	2	1	0	1	87	3	324
2018	Visible minority	61	13	15	0	5	3	3	79	6	39
2018	Non-visible minority	62	21	10	4	1	0	2	85	5	316
2017	Visible minority	67	12	16	2	0	0	2	81	2	42
2017	Non-visible minority	63	23	8	3	1	0	3	88	4	324

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	35	32	21	9	3	0	0	67	12	67
2020	Non-visible minority	27	38	21	10	3	0	0	66	13	329

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	72	14	5	2	2	2	5	92	3	66
2020	Non-visible minority	69	17	7	2	0	1	5	91	2	333
2019	Visible minority	90	5	2	0	2	0	0	95	2	43
2019	Non-visible minority	80	9	4	1	0	0	5	94	1	325
2018	Visible minority	77	8	8	0	3	0	5	89	3	39
2018	Non-visible minority	74	14	3	3	0	0	6	94	3	317

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	67	18	2	8	0	2	5	90	8	67
2020	Non-visible minority	85	7	2	1	2	1	2	95	3	332
2019	Visible minority	74	11	5	5	4	0	2	86	9	45
2019	Non-visible minority	80	11	3	2	2	0	2	92	4	328
2018	Visible minority	69	8	8	5	5	0	5	81	11	39
2018	Non-visible minority	75	11	4	4	2	0	4	90	6	317
2017	Visible minority	72	16	5	5	2	0	0	88	7	42
2017	Non-visible minority	75	13	6	3	1	0	2	90	4	324

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	58	23	10	5	0	5	84	5	67
2020	Non-visible minority	68	21	6	2	1	1	91	3	331
2019	Visible minority	60	25	6	2	4	2	87	7	45
2019	Non-visible minority	62	24	8	3	2	0	87	5	328
2018	Visible minority	48	31	13	2	3	3	81	5	39
2018	Non-visible minority	57	27	9	3	2	2	86	6	317
2017	Visible minority	57	29	12	0	2	0	86	2	42
2017	Non-visible minority	58	26	10	3	1	2	85	5	324

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	66	15	8	3	3	0	5	86	6	66
2020	Non-visible minority	72	15	7	2	4	0	0	88	5	333
2019	Visible minority	73	18	2	0	4	0	2	93	4	45
2019	Non-visible minority	66	17	7	6	3	0	0	84	9	329
2018	Visible minority	56	29	8	2	3	0	3	87	5	39
2018	Non-visible minority	57	24	10	4	4	0	1	82	8	315
2017	Visible minority	67	23	5	2	2	0	0	91	5	42
2017	Non-visible minority	65	20	8	3	2	1	2	87	5	323

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	58	10	2	3	2	2	24	92	6	67
2020	Non-visible minority	63	9	6	3	1	0	17	88	5	334
2019	Visible minority	62	13	2	2	2	0	18	92	5	45
2019	Non-visible minority	58	15	4	2	0	0	21	92	2	326
2018	Visible minority	50	16	3	0	0	0	32	96	0	38
2018	Non-visible minority	49	15	7	3	1	0	25	86	5	316
2017	Visible minority	51	18	5	0	2	2	22	91	3	41
2017	Non-visible minority	56	10	3	3	1	1	26	90	6	323

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	68	16	5	2	3	0	6	90	5	67
2020	Non-visible minority	74	18	3	2	2	0	2	93	3	335
2019	Visible minority	75	23	0	0	0	0	2	100	0	45
2019	Non-visible minority	70	23	4	1	1	0	1	94	2	327
2018	Visible minority	60	24	5	0	0	0	11	94	0	38
2018	Non-visible minority	62	23	7	4	1	0	3	88	5	316
2017	Visible minority	57	27	7	0	2	2	5	90	3	42
2017	Non-visible minority	67	20	5	1	0	0	6	93	2	324

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	48	20	13	6	12	0	2	69	18	67
2020	Non-visible minority	72	15	7	2	2	0	1	89	5	335
2019	Visible minority	53	29	9	2	4	0	2	84	7	45
2019	Non-visible minority	70	14	6	3	5	0	1	86	8	328
2018	Visible minority	61	16	8	3	8	0	5	81	11	39
2018	Non-visible minority	61	18	7	6	5	0	3	81	12	317
2017	Visible minority	61	20	7	2	5	2	2	85	7	42
2017	Non-visible minority	64	19	8	2	3	0	3	86	6	324

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	31	35	19	9	4	2	67	14	67
2020	Non-visible minority	46	29	15	6	2	0	76	8	335
2019	Visible minority	43	33	19	4	0	0	76	4	45
2019	Non-visible minority	57	23	13	6	1	0	80	7	328
2018	Visible minority	43	39	10	0	5	3	85	5	39
2018	Non-visible minority	49	29	14	4	2	1	79	7	317
2017	Visible minority	57	26	7	5	5	0	83	10	41
2017	Non-visible minority	49	29	14	3	2	3	81	5	323

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	29	36	23	7	2	0	3	67	9	67
2020	Non-visible minority	30	43	19	5	2	1	0	74	7	335

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	18	29	32	18	2	2	0	47	20	67
2020	Non-visible minority	14	34	35	13	4	0	0	48	17	335
2019	Visible minority	17	40	35	5	2	0	0	58	7	45
2019	Non-visible minority	17	39	31	10	3	0	0	56	13	329
2018	Visible minority	15	31	34	13	3	3	3	48	16	39
2018	Non-visible minority	14	38	34	11	3	0	0	52	14	319
2017	Visible minority	17	40	34	9	0	0	0	57	9	42
2017	Non-visible minority	13	31	39	14	3	0	0	44	17	323

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	12	21	38	27	3	0	30	33	67
2020	Non-visible minority	10	19	37	24	11	0	34	29	334
2019	Visible minority	5	16	37	29	13	0	42	20	45
2019	Non-visible minority	8	14	35	28	14	0	43	22	326
2018	Visible minority	5	13	29	34	16	3	51	19	38
2018	Non-visible minority	7	16	36	26	14	0	40	23	314
2017	Visible minority	2	14	41	33	9	0	43	16	42
2017	Non-visible minority	6	15	44	22	14	0	36	20	323

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	43	45	5	5	1	2	90	6	67
2020	Non-visible minority	50	39	7	2	1	1	90	3	331
2019	Visible minority	31	47	15	2	4	0	78	6	45
2019	Non-visible minority	48	37	9	3	2	1	86	5	327
2018	Visible minority	52	23	18	3	2	2	76	5	39
2018	Non-visible minority	48	39	7	2	2	1	89	4	317
2017	Visible minority	52	36	12	0	0	0	88	0	41
2017	Non-visible minority	44	38	8	4	3	3	84	7	324

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	40	30	18	6	1	5	0	74	7	67
2020	Non-visible minority	42	35	13	6	2	1	0	78	9	331

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	43	34	5	8	6	3	2	81	14	67
2020	Non-visible minority	52	27	10	6	4	1	0	80	10	335

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	49	37	11	0	2	0	2	88	2	67
2020	Non-visible minority	60	24	8	2	2	3	1	88	5	334

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	43	39	5	9	3	2	84	12	67
2020	Non-visible minority	46	33	11	5	3	2	80	8	335
2019	Visible minority	27	49	13	2	4	4	79	7	44
2019	Non-visible minority	38	38	12	7	4	1	77	11	329
2018	Visible minority	38	34	15	5	5	3	74	10	39
2018	Non-visible minority	35	44	11	6	4	1	79	10	319
2017	Visible minority	33	53	5	7	0	2	88	7	42
2017	Non-visible minority	32	42	12	10	3	1	74	14	323

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	48	41	8	3	0	0	0	89	3	67
2020	Non-visible minority	49	37	7	5	1	0	0	86	6	335

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	50	38	2	10	0	0	0	88	10	66
2020	Non-visible minority	49	38	8	4	1	0	0	87	5	334

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	45	37	7	4	2	2	3	86	6	67
2020	Non-visible minority	43	36	14	4	2	1	1	80	6	334

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	61	32	3	2	0	2	2	95	2	66
2020	Non-visible minority	58	29	8	2	1	1	1	89	2	335

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	85	13	0	0	0	2	0	100	0	66
2020	Non-visible minority	83	14	1	0	0	1	0	99	0	333

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	52	37	5	3	2	0	2	91	5	67
2020	Non-visible minority	61	31	3	2	1	1	0	94	3	331

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	55	22	9	6	3	3	2	81	10	67
2020	Non-visible minority	65	22	6	3	3	1	1	88	6	332

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	68	24	6	0	0	2	0	94	0	66
2020	Non-visible minority	69	22	4	3	0	1	0	92	3	332

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	36	37	22	5	0	0	73	5	19
2020	Non-visible minority	23	52	8	14	3	0	74	17	121
2019	Visible minority	39	38	16	8	0	0	77	8	13
2019	Non-visible minority	23	55	9	10	2	1	80	12	123

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	100	0	19
2020	Non-visible minority	98	2	121

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	36	37	11	16	0	0	0	73	16	19
2020	Non-visible minority	22	33	18	17	9	0	1	55	26	119

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	12	88	66
2020	Non-visible minority	8	92	335

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	9	91	66
2020	Non-visible minority	12	88	334
2019	Visible minority	11	89	45
2019	Non-visible minority	16	84	326
2017	Visible minority	19	81	42
2017	Non-visible minority	19	81	324
2014	Non-visible minority	14	86	307

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-visible minority	75	25	62
2014	Non-visible minority	88	12	43

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2017	Non-visible minority	53	47	0	0	0	0	0	100	0	46
2014	Non-visible minority	53	29	11	5	3	0	0	82	8	38

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	46	37	7	3	0	0	7	89	3	66
2020	Non-visible minority	58	28	5	2	2	2	2	90	5	335

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	15	60	18	8	81	19	67
2020	Non-visible minority	11	73	14	2	87	13	335

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	79	21	10
2020	Non-visible minority	65	35	36

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	21	19	21	31	0	0	8	43	34	10
2020	Non-visible minority	33	25	6	12	18	0	6	62	31	35

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	29	21	10	10	0	0	29	71	15	10
2020	Non-visible minority	17	16	9	14	14	0	31	48	40	36

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	54	12	5	3	2	3	22	88	6	67
2020	Non-visible minority	61	13	6	5	3	1	11	84	9	335
2019	Visible minority	53	23	6	9	4	0	5	79	14	45
2019	Non-visible minority	59	16	7	4	5	1	8	82	10	329
2018	Visible minority	54	10	15	5	5	0	11	72	12	39
2018	Non-visible minority	62	11	7	6	4	1	9	81	11	318

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Natural Sciences and Engineering Research Council by Question 120. Are you a member of a visible minority group?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities