2020 Public Service Employee Survey Results for Canada Energy Regulator by Question 118. Are you a person with a disability?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 49 5 10 2 0 0 83 12 41
2020 Not a person with a disability 41 46 3 7 2 0 0 88 9 339

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 85 12 0 0 2 0 0 98 2 41
2020 Not a person with a disability 79 12 3 3 2 2 0 93 5 338

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 39 10 7 2 0 2 80 10 41
2020 Not a person with a disability 42 42 7 7 1 0 0 84 8 339
2019 Person with a disability 38 31 9 19 3 0 0 69 22 32
2019 Not a person with a disability 41 32 8 13 5 0 0 74 18 324
2017 Person with a disability 41 28 17 10 3 0 0 69 14 29
2017 Not a person with a disability 48 28 5 16 4 0 0 76 20 261
2014 Person with a disability 28 31 0 28 14 0 0 59 41 22
2014 Not a person with a disability 38 27 7 17 12 0 0 65 28 315

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 31 13 13 3 0 0 72 15 39
2020 Not a person with a disability 36 40 11 11 2 1 0 76 13 336
2019 Person with a disability 22 31 22 13 13 0 0 53 25 32
2019 Not a person with a disability 30 42 12 12 4 0 0 72 16 322
2018 Person with a disability 17 47 13 20 3 0 0 63 23 30
2018 Not a person with a disability 23 48 12 11 4 0 0 72 15 254
2017 Person with a disability 24 21 28 21 7 0 0 45 28 29
2017 Not a person with a disability 32 39 10 11 7 0 0 72 18 259
2014 Person with a disability 9 55 13 9 14 0 0 64 23 22
2014 Not a person with a disability 33 42 10 10 4 1 0 75 15 316

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 41 10 2 0 2 0 88 3 41
2020 Not a person with a disability 49 37 8 5 2 0 0 86 7 337
2019 Person with a disability 41 41 3 9 6 0 0 81 16 32
2019 Not a person with a disability 53 34 7 4 1 0 0 88 6 321
2017 Person with a disability 41 31 10 3 14 0 0 72 17 29
2017 Not a person with a disability 58 31 4 6 1 0 0 89 7 259
2014 Person with a disability 28 49 9 5 9 0 0 77 14 22
2014 Not a person with a disability 58 33 4 3 2 0 1 91 5 315

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 27 7 15 0 0 0 78 15 41
2020 Not a person with a disability 48 32 9 8 3 0 0 80 10 337
2019 Person with a disability 38 31 6 19 6 0 0 69 25 32
2019 Not a person with a disability 48 30 8 10 4 0 0 78 14 323
2018 Person with a disability 37 40 7 13 3 0 0 77 17 30
2018 Not a person with a disability 45 36 10 6 4 0 0 81 10 255
2017 Person with a disability 45 24 3 7 21 0 0 69 28 29
2017 Not a person with a disability 48 32 5 9 6 0 0 80 15 260
2014 Person with a disability 46 41 8 5 0 0 0 87 5 22
2014 Not a person with a disability 43 38 7 8 4 0 0 81 12 316

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 27 12 15 7 0 0 66 22 41
2020 Not a person with a disability 42 38 10 7 4 0 0 79 11 337
2019 Person with a disability 31 38 16 13 3 0 0 69 16 32
2019 Not a person with a disability 30 42 11 11 6 0 0 72 18 322
2018 Person with a disability 23 37 30 10 0 0 0 60 10 30
2018 Not a person with a disability 27 39 12 17 5 0 0 66 22 254
2017 Person with a disability 38 31 17 7 7 0 0 69 14 29
2017 Not a person with a disability 32 46 8 10 4 0 0 78 14 260
2014 Person with a disability 31 41 14 9 5 0 0 72 14 22
2014 Not a person with a disability 40 41 8 6 4 0 0 81 11 316

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 46 7 10 12 0 0 71 22 41
2020 Not a person with a disability 33 37 13 9 7 0 1 71 16 339
2019 Person with a disability 19 32 6 26 13 0 3 53 40 31
2019 Not a person with a disability 21 44 12 15 8 0 0 65 23 324
2018 Person with a disability 20 37 17 23 3 0 0 57 27 30
2018 Not a person with a disability 23 36 15 14 12 0 0 59 27 254
2017 Person with a disability 10 31 21 14 21 3 0 43 36 29
2017 Not a person with a disability 26 41 11 16 7 0 0 67 23 260
2014 Person with a disability 23 40 14 5 18 0 0 63 23 22
2014 Not a person with a disability 27 46 11 10 5 0 0 73 15 315

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 35 10 15 10 0 0 65 25 40
2020 Not a person with a disability 29 43 10 13 5 0 0 72 18 338
2019 Person with a disability 26 32 19 13 10 0 0 58 23 31
2019 Not a person with a disability 21 44 12 18 6 0 0 65 24 325
2018 Person with a disability 23 37 7 13 20 0 0 60 33 30
2018 Not a person with a disability 21 42 14 13 9 0 0 63 23 255
2017 Person with a disability 10 41 21 14 14 0 0 52 28 29
2017 Not a person with a disability 24 46 8 16 5 0 0 70 21 260

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 54 20 10 15 2 0 0 73 17 41
2020 Not a person with a disability 47 34 10 7 3 0 0 81 9 339
2019 Person with a disability 45 26 10 16 3 0 0 71 19 31
2019 Not a person with a disability 36 40 11 9 5 0 0 76 14 322
2018 Person with a disability 40 43 10 0 7 0 0 83 7 30
2018 Not a person with a disability 35 44 9 10 2 0 0 79 12 255
2017 Person with a disability 31 48 0 7 10 3 0 82 18 29
2017 Not a person with a disability 36 39 11 8 4 1 0 76 13 260
2014 Person with a disability 45 23 18 5 9 0 0 68 14 22
2014 Not a person with a disability 49 37 7 5 2 1 0 86 7 316

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 41 12 20 5 0 0 63 24 41
2020 Not a person with a disability 35 36 13 11 5 0 0 71 16 338
2019 Person with a disability 29 16 29 19 6 0 0 45 26 31
2019 Not a person with a disability 26 40 11 12 10 0 0 66 23 323
2018 Person with a disability 23 37 20 13 7 0 0 60 20 30
2018 Not a person with a disability 24 36 14 18 8 0 0 60 26 254
2017 Person with a disability 21 28 24 10 17 0 0 48 28 29
2017 Not a person with a disability 30 39 10 11 9 1 0 70 20 259

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 54 18 13 15 0 0 0 72 15 39
2020 Not a person with a disability 51 30 12 5 2 0 0 81 7 335
2019 Person with a disability 42 32 13 13 0 0 0 74 13 31
2019 Not a person with a disability 46 36 11 5 2 0 0 81 7 322
2018 Person with a disability 37 40 20 3 0 0 0 77 3 30
2018 Not a person with a disability 39 39 13 6 3 0 0 78 9 250
2017 Person with a disability 52 38 3 3 3 0 0 90 7 29
2017 Not a person with a disability 54 33 9 2 2 0 0 87 4 261
2014 Person with a disability 54 28 14 0 5 0 0 82 5 22
2014 Not a person with a disability 62 28 5 3 2 0 0 90 5 315

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 34 7 20 7 0 0 66 27 41
2020 Not a person with a disability 30 43 11 10 6 0 0 73 16 336
2019 Person with a disability 23 39 6 16 16 0 0 61 32 31
2019 Not a person with a disability 24 42 14 13 7 0 0 66 20 325
2018 Person with a disability 20 40 27 7 7 0 0 60 13 30
2018 Not a person with a disability 23 39 17 15 7 0 0 62 22 254
2017 Person with a disability 17 41 7 21 10 3 0 61 32 29
2017 Not a person with a disability 29 45 8 13 5 0 0 74 17 261
2014 Person with a disability 18 37 9 13 23 0 0 55 36 22
2014 Not a person with a disability 28 47 10 12 4 0 0 75 16 316

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 29 5 15 10 0 0 71 24 41
2020 Not a person with a disability 38 36 15 7 4 0 0 74 12 339
2019 Person with a disability 32 29 10 10 19 0 0 61 29 31
2019 Not a person with a disability 30 37 13 12 7 0 0 68 19 325
2018 Person with a disability 27 40 17 13 3 0 0 67 17 30
2018 Not a person with a disability 28 35 17 13 8 0 0 63 20 253
2017 Person with a disability 24 41 7 14 10 3 0 68 25 29
2017 Not a person with a disability 33 40 11 13 3 0 0 73 16 261
2014 Person with a disability 28 37 9 17 9 0 0 64 27 22
2014 Not a person with a disability 34 40 11 9 4 1 0 75 14 315

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 32 20 12 5 0 0 63 17 41
2020 Not a person with a disability 37 41 9 8 5 0 0 78 13 336
2019 Person with a disability 19 56 6 13 6 0 0 75 19 32
2019 Not a person with a disability 28 42 14 13 3 0 0 70 16 320
2018 Person with a disability 23 43 13 10 10 0 0 67 20 30
2018 Not a person with a disability 23 37 23 11 7 0 0 59 18 253
2017 Person with a disability 24 31 7 24 10 3 0 57 36 29
2017 Not a person with a disability 29 44 10 10 7 0 0 73 17 261
2014 Person with a disability 32 37 9 8 14 0 0 69 22 22
2014 Not a person with a disability 36 43 10 6 4 0 0 79 10 316

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 24 15 12 7 0 0 66 20 41
2020 Not a person with a disability 42 39 8 7 4 0 0 81 11 339
2019 Person with a disability 28 47 6 16 3 0 0 75 19 32
2019 Not a person with a disability 34 44 11 8 3 0 0 78 11 325
2018 Person with a disability 23 50 20 7 0 0 0 73 7 30
2018 Not a person with a disability 27 43 15 11 5 0 0 69 16 254
2017 Person with a disability 33 44 15 7 0 0 0 78 7 27
2017 Not a person with a disability 37 42 10 7 3 0 0 79 10 260
2014 Person with a disability 36 28 18 14 5 0 0 63 18 22
2014 Not a person with a disability 45 39 6 5 4 0 0 85 9 316

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 44 22 15 5 0 0 59 20 41
2020 Not a person with a disability 25 37 22 11 5 0 0 61 16 338
2019 Person with a disability 19 50 13 9 9 0 0 69 19 32
2019 Not a person with a disability 25 32 28 9 5 0 1 58 14 320
2018 Person with a disability 17 43 27 10 3 0 0 60 13 30
2018 Not a person with a disability 28 39 18 7 8 0 0 67 15 255
2017 Person with a disability 14 45 17 10 7 3 3 63 19 29
2017 Not a person with a disability 31 34 20 9 6 0 0 66 14 259
2014 Person with a disability 9 55 31 0 5 0 0 64 5 22
2014 Not a person with a disability 17 41 26 11 5 0 0 57 17 316

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 34 41 7 2 0 0 10 49 41
2020 Not a person with a disability 11 24 40 16 7 1 0 24 35 338
2019 Person with a disability 28 22 44 6 0 0 0 6 50 32
2019 Not a person with a disability 16 28 35 16 4 1 1 20 44 325
2018 Person with a disability 17 27 43 10 3 0 0 13 43 30
2018 Not a person with a disability 16 31 35 13 3 0 0 17 48 254
2017 Person with a disability 28 28 34 10 0 0 0 10 55 29
2017 Not a person with a disability 18 29 29 15 8 1 1 23 48 261
2014 Person with a disability 9 5 45 32 9 0 0 41 14 22
2014 Not a person with a disability 6 18 39 23 12 1 1 36 24 315

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 12 29 17 39 2 0 0 41 41 41
2020 Not a person with a disability 6 16 26 32 17 1 2 51 23 336
2019 Person with a disability 22 22 16 31 9 0 0 41 44 32
2019 Not a person with a disability 16 25 28 21 9 1 0 30 41 323
2018 Person with a disability 17 24 48 10 0 0 0 10 41 29
2018 Not a person with a disability 21 25 26 19 7 1 1 26 47 253
2017 Person with a disability 38 21 31 7 3 0 0 10 59 29
2017 Not a person with a disability 20 27 23 16 12 1 1 29 47 260
2014 Person with a disability 13 9 28 28 23 0 0 51 22 22
2014 Not a person with a disability 4 14 26 34 19 2 1 55 18 315

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 17 22 22 2 0 0 24 54 41
2020 Not a person with a disability 18 28 32 13 8 1 0 21 47 337
2019 Person with a disability 25 19 31 22 3 0 0 25 44 32
2019 Not a person with a disability 28 28 25 13 4 1 1 18 57 323
2018 Person with a disability 24 34 24 10 7 0 0 17 59 29
2018 Not a person with a disability 27 31 24 14 3 0 0 17 59 254
2017 Person with a disability 43 25 7 14 11 0 0 25 68 28
2017 Not a person with a disability 25 26 30 11 4 1 1 16 53 260
2014 Person with a disability 18 28 31 14 5 0 5 19 48 22
2014 Not a person with a disability 16 23 37 17 6 1 1 23 39 315

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 12 29 39 2 0 0 41 29 41
2020 Not a person with a disability 6 14 43 25 11 1 0 36 20 334
2019 Person with a disability 13 6 41 41 0 0 0 41 19 32
2019 Not a person with a disability 8 18 40 25 8 1 1 34 26 322
2018 Person with a disability 21 14 34 31 0 0 0 31 34 29
2018 Not a person with a disability 10 16 38 28 7 0 0 35 26 250
2017 Person with a disability 24 21 31 21 3 0 0 24 45 29
2017 Not a person with a disability 8 20 38 19 13 1 1 32 29 260
2014 Person with a disability 5 5 27 41 23 0 0 64 9 22
2014 Not a person with a disability 4 15 39 32 9 1 0 41 19 312

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 24 29 20 5 0 0 24 46 41
2020 Not a person with a disability 13 21 30 22 12 1 0 35 35 335
2019 Person with a disability 32 16 26 23 3 0 0 26 48 31
2019 Not a person with a disability 20 25 30 15 6 2 2 22 47 323
2018 Person with a disability 28 14 31 24 3 0 0 28 41 29
2018 Not a person with a disability 22 26 30 16 3 1 2 20 49 254
2017 Person with a disability 34 24 21 7 3 3 7 12 65 29
2017 Not a person with a disability 22 23 26 15 11 1 1 27 46 260
2014 Person with a disability 18 18 31 14 14 5 0 29 39 22
2014 Not a person with a disability 10 24 32 22 9 2 1 31 35 315

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 0 18 26 28 28 0 0 56 18 39
2020 Not a person with a disability 2 7 21 41 24 2 2 68 10 335
2019 Person with a disability 13 3 35 35 13 0 0 48 16 31
2019 Not a person with a disability 5 16 25 34 16 2 2 52 22 322
2018 Person with a disability 7 7 45 28 14 0 0 41 14 29
2018 Not a person with a disability 8 17 31 33 8 2 1 42 25 253
2017 Person with a disability 14 21 31 24 10 0 0 34 34 29
2017 Not a person with a disability 9 14 30 25 18 2 1 45 24 260
2014 Person with a disability 17 14 46 9 9 0 5 19 33 22
2014 Not a person with a disability 9 18 32 27 8 4 2 37 28 315

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 30 20 18 5 0 0 23 58 40
2020 Not a person with a disability 14 24 35 18 8 1 0 26 39 337
2019 Person with a disability 34 9 34 19 3 0 0 22 44 32
2019 Not a person with a disability 19 27 35 13 4 2 1 17 47 322
2018 Person with a disability 14 28 48 10 0 0 0 10 41 29
2018 Not a person with a disability 22 29 33 12 2 2 0 14 52 253
2017 Person with a disability 34 17 34 7 7 0 0 14 52 29
2017 Not a person with a disability 15 26 35 13 10 1 0 23 42 260
2014 Person with a disability 28 27 28 9 0 0 9 10 60 22
2014 Not a person with a disability 15 25 36 16 6 2 1 23 41 315

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 7 20 44 17 12 0 0 29 27 41
2020 Not a person with a disability 5 16 30 31 16 1 1 48 21 336
2019 Person with a disability 10 19 23 23 26 0 0 48 29 31
2019 Not a person with a disability 5 12 30 32 19 1 1 52 18 324
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 34 10 17 20 2 0 53 38 41
2020 Not a person with a disability 25 30 19 10 9 4 3 59 21 339
2019 Person with a disability 16 31 16 13 25 0 0 47 38 32
2019 Not a person with a disability 21 29 17 19 10 4 1 52 30 323
2018 Person with a disability 3 40 17 27 10 3 0 45 38 30
2018 Not a person with a disability 15 31 20 15 15 4 1 48 31 252
2017 Person with a disability 21 21 17 21 17 3 0 43 39 29
2017 Not a person with a disability 22 34 16 16 6 5 2 60 23 259
2014 Person with a disability 18 28 13 23 9 5 5 51 35 22
2014 Not a person with a disability 29 36 12 9 6 5 3 70 17 315

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 32 10 15 15 0 0 61 29 41
2020 Not a person with a disability 42 29 10 12 7 1 0 71 19 339
2019 Person with a disability 23 42 6 10 19 0 0 65 29 31
2019 Not a person with a disability 36 32 9 15 8 1 0 69 22 324
2018 Person with a disability 23 27 10 30 10 0 0 50 40 30
2018 Not a person with a disability 29 31 12 16 12 0 0 60 27 249
2017 Person with a disability 38 28 3 17 14 0 0 66 31 29
2017 Not a person with a disability 37 34 10 11 6 2 0 73 17 260
2014 Person with a disability 32 32 14 5 9 5 4 70 15 22
2014 Not a person with a disability 39 37 7 12 3 1 0 77 16 315

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 32 7 17 12 0 0 63 29 41
2020 Not a person with a disability 52 31 7 7 3 0 0 83 10 336
2019 Person with a disability 28 31 16 19 6 0 0 59 25 32
2019 Not a person with a disability 39 37 9 11 3 0 0 77 14 325
2018 Person with a disability 33 43 3 13 7 0 0 77 20 30
2018 Not a person with a disability 37 38 11 9 6 0 0 74 15 252
2017 Person with a disability 34 34 14 7 10 0 0 69 17 29
2017 Not a person with a disability 42 39 6 9 4 0 0 82 13 260
2014 Person with a disability 41 49 5 5 0 0 0 91 5 22
2014 Not a person with a disability 48 39 6 4 2 0 0 87 7 315

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 30 18 10 5 0 0 68 15 40
2020 Not a person with a disability 41 40 8 6 5 1 0 81 11 338
2019 Person with a disability 25 50 13 9 3 0 0 75 13 32
2019 Not a person with a disability 37 43 10 6 3 0 0 81 9 325
2018 Person with a disability 33 37 20 3 7 0 0 70 10 30
2018 Not a person with a disability 30 46 13 7 4 0 0 76 11 252

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 17 10 12 12 2 0 65 25 41
2020 Not a person with a disability 47 24 9 7 6 5 2 76 14 339
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 54 24 2 12 7 0 0 78 20 41
2020 Not a person with a disability 54 29 9 2 5 0 1 84 7 338
2019 Person with a disability 50 25 9 9 3 0 3 77 13 32
2019 Not a person with a disability 51 33 8 5 2 1 1 85 7 324

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 12 7 15 15 0 0 63 29 41
2020 Not a person with a disability 39 33 14 8 5 0 0 72 14 338
2019 Person with a disability 38 34 13 9 6 0 0 72 16 32
2019 Not a person with a disability 37 34 14 11 4 0 0 72 15 324
2018 Person with a disability 30 40 13 7 10 0 0 70 17 30
2018 Not a person with a disability 33 34 13 12 7 0 0 67 19 253
2017 Person with a disability 17 24 17 21 17 3 0 43 39 29
2017 Not a person with a disability 37 35 11 10 6 1 0 72 17 261
2014 Person with a disability 32 49 0 9 9 0 0 82 18 22
2014 Not a person with a disability 34 37 12 10 5 2 1 73 15 316

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 7 15 15 15 0 0 56 29 41
2020 Not a person with a disability 47 26 12 7 5 2 1 74 13 338

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 20 0 12 17 0 0 71 29 41
2020 Not a person with a disability 47 27 9 9 6 1 1 75 16 339
2019 Person with a disability 41 47 3 6 3 0 0 88 9 32
2019 Not a person with a disability 41 35 11 10 2 1 0 76 13 322
2018 Person with a disability 41 31 7 17 0 3 0 75 18 29
2018 Not a person with a disability 39 34 10 12 6 0 0 73 17 252
2017 Person with a disability 28 31 14 14 14 0 0 59 28 29
2017 Not a person with a disability 44 35 8 9 3 1 0 79 13 261
2014 Person with a disability 40 41 0 14 5 0 0 82 18 22
2014 Not a person with a disability 40 39 7 9 3 1 1 81 12 316

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 32 68 41
2020 Not a person with a disability 41 59 338

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 63 12 5 0 0 5 15 94 0 41
2020 Not a person with a disability 66 17 6 1 2 3 6 91 3 337

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 56 20 7 7 10 0 0 76 17 41
2020 Not a person with a disability 62 18 8 7 4 1 0 81 11 338
2019 Person with a disability 47 31 9 6 3 0 3 81 10 32
2019 Not a person with a disability 47 32 8 8 4 0 0 79 12 324
2018 Person with a disability 43 33 7 7 10 0 0 77 17 30
2018 Not a person with a disability 42 33 10 8 6 0 0 75 14 250
2017 Person with a disability 24 24 24 7 21 0 0 48 28 29
2017 Not a person with a disability 53 26 9 4 7 0 1 79 11 261
2014 Person with a disability 54 23 5 9 9 0 0 77 18 22
2014 Not a person with a disability 48 32 8 6 4 0 1 81 11 316
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 20 24 12 15 0 0 49 27 41
2020 Not a person with a disability 32 33 13 10 6 5 0 69 17 339
2019 Person with a disability 9 28 16 25 22 0 0 38 47 32
2019 Not a person with a disability 17 33 18 14 12 5 0 53 28 322
2018 Person with a disability 10 27 23 17 17 7 0 39 36 30
2018 Not a person with a disability 13 35 19 18 12 2 0 49 31 255
2017 Person with a disability 10 28 14 17 24 7 0 41 44 29
2017 Not a person with a disability 17 30 16 21 11 5 0 50 34 261
2014 Person with a disability 9 32 9 27 14 9 0 46 44 22
2014 Not a person with a disability 27 42 13 9 3 5 0 73 14 315

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 13 15 30 18 0 0 38 48 40
2020 Not a person with a disability 30 33 18 10 8 0 0 64 18 337
2019 Person with a disability 16 19 13 19 34 0 0 34 53 32
2019 Not a person with a disability 16 29 13 22 19 1 0 46 41 323
2018 Person with a disability 7 20 17 23 27 7 0 29 54 30
2018 Not a person with a disability 9 31 17 25 17 1 0 40 43 253
2017 Person with a disability 14 17 17 17 34 0 0 31 52 29
2017 Not a person with a disability 15 29 16 24 16 1 0 44 40 261
2014 Person with a disability 18 28 14 13 23 5 0 48 37 22
2014 Not a person with a disability 21 46 13 11 5 2 0 69 17 316

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 17 24 24 20 0 0 32 44 41
2020 Not a person with a disability 22 31 19 16 9 3 0 54 26 338
2019 Person with a disability 0 25 22 25 22 6 0 27 50 32
2019 Not a person with a disability 10 27 18 23 20 3 0 38 44 322
2018 Person with a disability 0 20 37 13 27 3 0 21 41 30
2018 Not a person with a disability 6 25 20 25 20 4 0 32 47 255
2017 Person with a disability 14 14 21 14 38 0 0 28 52 29
2017 Not a person with a disability 13 24 17 25 16 5 0 39 43 260
2014 Person with a disability 9 32 22 9 18 9 0 46 30 22
2014 Not a person with a disability 17 39 17 16 6 6 0 60 23 315

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 29 10 22 17 0 0 51 39 41
2020 Not a person with a disability 21 35 18 14 10 2 0 57 25 339
2019 Person with a disability 6 22 22 13 34 3 0 29 48 32
2019 Not a person with a disability 11 29 16 24 18 2 0 41 43 323
2018 Person with a disability 3 30 10 20 33 3 0 34 55 30
2018 Not a person with a disability 5 30 15 26 23 1 0 35 50 254
2017 Person with a disability 3 24 24 14 34 0 0 28 48 29
2017 Not a person with a disability 10 31 12 27 16 4 0 43 45 260
2014 Person with a disability 18 23 14 17 23 5 0 43 42 22
2014 Not a person with a disability 17 36 21 17 7 2 0 54 24 316

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 22 24 10 10 10 0 51 22 41
2020 Not a person with a disability 21 18 20 16 7 13 4 47 28 339
2019 Person with a disability 19 19 16 9 16 19 3 48 32 32
2019 Not a person with a disability 13 19 21 16 11 16 4 40 34 325
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 55 18 0 10 0 0 73 10 40
2020 Not a person with a disability 27 51 12 6 3 1 0 79 9 337
2019 Person with a disability 19 44 6 25 6 0 0 63 31 32
2019 Not a person with a disability 14 45 15 15 9 1 0 60 25 324
2018 Person with a disability 20 27 13 33 7 0 0 47 40 30
2018 Not a person with a disability 11 42 17 21 9 0 0 54 30 255
2017 Person with a disability 24 28 21 21 7 0 0 52 28 29
2017 Not a person with a disability 17 34 17 21 11 1 0 52 32 261
2014 Person with a disability 14 40 23 5 18 0 0 54 23 22
2014 Not a person with a disability 30 47 12 8 2 1 0 77 10 316

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 10 23 23 28 15 3 0 33 44 40
2020 Not a person with a disability 16 39 21 16 7 2 0 56 23 335
2019 Person with a disability 9 31 13 19 28 0 0 41 47 32
2019 Not a person with a disability 10 33 20 22 13 2 0 44 35 323

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 30 8 20 10 0 3 62 31 40
2020 Not a person with a disability 41 33 9 8 6 2 1 76 15 338
2019 Person with a disability 31 28 19 13 6 3 0 61 19 32
2019 Not a person with a disability 28 34 17 11 8 2 0 64 19 323
2018 Person with a disability 31 38 17 14 0 0 0 69 14 29
2018 Not a person with a disability 23 38 17 13 7 2 0 62 21 253
2017 Person with a disability 31 38 14 14 3 0 0 69 17 29
2017 Not a person with a disability 29 37 15 9 5 5 0 70 15 261
2014 Person with a disability 27 37 5 23 5 5 0 66 29 22
2014 Not a person with a disability 37 36 12 8 4 3 0 75 12 315

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 44 10 20 7 0 0 63 27 41
2020 Not a person with a disability 38 32 16 8 4 1 0 71 13 337
2019 Person with a disability 25 34 19 6 16 0 0 59 22 32
2019 Not a person with a disability 20 34 20 15 10 1 0 55 25 324
2018 Person with a disability 27 27 20 20 7 0 0 53 27 30
2018 Not a person with a disability 16 38 21 16 9 0 0 54 25 252

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 10 17 17 22 29 2 2 28 54 41
2020 Not a person with a disability 21 25 21 12 13 7 2 50 27 336
2019 Person with a disability 22 13 19 22 22 3 0 35 45 32
2019 Not a person with a disability 17 16 18 14 24 9 2 37 42 325
2018 Person with a disability 17 13 10 27 23 7 3 33 56 30
2018 Not a person with a disability 9 18 22 21 19 9 2 30 45 254
2017 Person with a disability 14 10 17 24 28 3 3 26 56 29
2017 Not a person with a disability 16 21 15 19 17 11 1 42 41 261
2014 Person with a disability 9 9 18 27 28 9 0 20 60 22
2014 Not a person with a disability 17 21 15 14 13 17 3 48 34 314

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 23 13 20 20 3 0 46 41 40
2020 Not a person with a disability 27 31 16 17 7 2 0 59 25 336
2019 Person with a disability 22 22 13 25 19 0 0 44 44 32
2019 Not a person with a disability 19 29 14 19 16 2 0 49 36 323
2018 Person with a disability 10 30 23 17 20 0 0 40 37 30
2018 Not a person with a disability 11 34 23 19 12 0 0 46 31 255
2017 Person with a disability 14 21 24 21 17 3 0 36 39 29
2017 Not a person with a disability 21 38 17 15 8 1 0 60 23 261
2014 Person with a disability 18 32 14 9 18 8 0 55 30 22
2014 Not a person with a disability 32 37 11 12 6 2 0 70 19 316

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 17 12 24 32 0 0 32 56 41
2020 Not a person with a disability 20 23 15 19 17 2 4 46 38 337
2019 Person with a disability 10 32 10 19 23 3 3 45 45 31
2019 Not a person with a disability 16 21 14 20 24 3 2 39 46 325
2018 Person with a disability 13 20 10 33 20 0 3 34 55 30
2018 Not a person with a disability 7 29 18 18 25 2 2 37 44 254
2017 Person with a disability 14 24 14 21 21 3 3 41 44 29
2017 Not a person with a disability 17 26 16 19 17 1 3 45 38 260
2014 Person with a disability 18 18 9 9 37 4 5 40 50 22
2014 Not a person with a disability 27 32 9 14 15 2 2 61 30 316

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 20 12 12 5 0 5 69 18 41
2020 Not a person with a disability 48 22 15 5 4 1 4 75 10 339
2019 Person with a disability 44 34 19 0 0 0 3 81 0 32
2019 Not a person with a disability 49 27 10 7 3 1 4 79 11 324

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 20 20 7 15 0 0 59 22 41
2020 Not a person with a disability 48 23 17 6 3 1 3 73 9 339
2019 Person with a disability 28 22 22 16 9 0 3 52 26 32
2019 Not a person with a disability 41 27 16 6 6 2 3 71 12 325

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 56 20 7 5 5 7 0 82 11 41
2020 Not a person with a disability 71 9 6 3 3 5 3 87 7 336
2019 Person with a disability 65 10 3 3 13 3 3 79 17 31
2019 Not a person with a disability 67 9 6 5 4 5 4 84 10 322

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 54 15 17 2 5 5 2 74 8 41
2020 Not a person with a disability 73 9 3 2 1 1 10 93 3 339
2019 Person with a disability 53 13 6 9 9 3 6 72 21 32
2019 Not a person with a disability 79 6 2 1 1 3 9 96 2 324

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 41 17 17 10 0 0 56 27 41
2020 Not a person with a disability 23 45 14 11 5 1 0 70 16 339
2019 Person with a disability 22 31 19 22 6 0 0 53 28 32
2019 Not a person with a disability 18 42 18 14 5 3 0 62 19 325
2018 Person with a disability 17 17 33 23 7 3 0 34 31 30
2018 Not a person with a disability 13 40 24 15 5 2 0 54 21 254
2017 Person with a disability 17 41 14 21 7 0 0 59 28 29
2017 Not a person with a disability 21 43 18 10 4 4 0 66 15 260

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 33 18 13 15 0 0 55 28 40
2020 Not a person with a disability 36 38 10 10 6 1 0 74 16 337
2019 Person with a disability 22 41 9 13 16 0 0 63 28 32
2019 Not a person with a disability 25 44 16 7 6 1 0 70 14 321
2018 Person with a disability 28 31 21 14 7 0 0 59 21 29
2018 Not a person with a disability 34 38 14 7 5 1 0 73 12 251
2017 Person with a disability 29 36 7 14 14 0 0 64 29 28
2017 Not a person with a disability 35 43 11 6 4 1 0 79 9 261
2014 Person with a disability 18 51 9 13 5 5 0 72 18 22
2014 Not a person with a disability 45 38 8 7 2 1 0 84 9 316

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 34 17 10 5 0 0 68 15 41
2020 Not a person with a disability 38 41 12 4 4 1 0 80 8 339
2019 Person with a disability 38 34 3 9 16 0 0 72 25 32
2019 Not a person with a disability 38 38 14 5 3 3 0 78 8 323
2018 Person with a disability 30 27 20 13 10 0 0 57 23 30
2018 Not a person with a disability 37 39 13 4 3 3 0 79 7 252
2017 Person with a disability 34 31 17 14 3 0 0 66 17 29
2017 Not a person with a disability 38 41 12 3 4 3 0 81 7 259
2014 Person with a disability 41 41 9 0 4 5 0 87 4 22
2014 Not a person with a disability 47 34 10 4 1 4 0 84 5 315

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 24 24 10 5 0 0 61 15 41
2020 Not a person with a disability 34 39 14 6 5 3 0 75 11 338

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 27 7 7 17 0 2 68 25 41
2020 Not a person with a disability 42 30 8 11 6 2 2 74 18 337

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 54 24 5 12 5 0 0 78 17 41
2020 Not a person with a disability 50 32 9 5 4 0 0 82 10 338
2019 Person with a disability 38 28 19 9 6 0 0 66 16 32
2019 Not a person with a disability 39 40 10 6 5 0 0 79 11 324
2018 Person with a disability 30 40 13 13 3 0 0 70 17 30
2018 Not a person with a disability 40 36 12 6 5 0 0 76 11 253
2017 Person with a disability 28 34 14 14 10 0 0 62 24 29
2017 Not a person with a disability 45 34 11 7 3 0 0 80 10 260
2014 Person with a disability 23 49 14 5 9 0 0 72 14 22
2014 Not a person with a disability 52 36 5 4 3 0 0 88 7 316

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 29 17 10 17 0 0 56 27 41
2020 Not a person with a disability 42 32 13 7 6 0 0 74 13 336
2019 Person with a disability 28 19 28 16 9 0 0 47 25 32
2019 Not a person with a disability 29 33 19 11 8 1 0 63 19 323
2018 Person with a disability 30 27 30 10 3 0 0 57 13 30
2018 Not a person with a disability 27 32 20 14 7 0 0 59 21 252
2017 Person with a disability 31 34 14 14 7 0 0 66 21 29
2017 Not a person with a disability 31 35 18 10 5 1 0 66 16 261
2014 Person with a disability 32 36 14 0 14 5 0 71 14 22
2014 Not a person with a disability 44 38 9 6 2 0 0 83 8 316

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 27 20 15 15 0 0 51 29 41
2020 Not a person with a disability 40 34 14 7 5 0 0 74 12 335
2019 Person with a disability 29 23 23 16 10 0 0 52 26 31
2019 Not a person with a disability 26 36 17 14 7 0 0 62 20 323
2018 Person with a disability 23 33 23 13 7 0 0 57 20 30
2018 Not a person with a disability 22 37 21 12 8 0 0 59 20 252
2017 Person with a disability 21 38 17 14 10 0 0 59 24 29
2017 Not a person with a disability 30 37 17 11 5 1 0 67 16 260
2014 Person with a disability 18 46 13 18 5 0 0 64 23 22
2014 Not a person with a disability 43 41 9 5 2 0 0 84 8 316

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 15 15 17 20 0 0 49 37 41
2020 Not a person with a disability 38 25 16 8 8 5 0 67 17 339
2019 Person with a disability 34 13 19 6 22 3 3 50 30 32
2019 Not a person with a disability 29 26 19 12 9 5 0 58 22 324
2018 Person with a disability 33 13 27 13 10 3 0 48 24 30
2018 Not a person with a disability 25 24 23 14 11 4 0 50 26 252
2017 Person with a disability 34 17 14 10 17 7 0 56 30 29
2017 Not a person with a disability 33 25 15 14 7 4 1 61 23 260
2014 Person with a disability 41 13 9 9 14 14 0 63 27 22
2014 Not a person with a disability 42 31 11 6 6 3 1 76 12 316
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Person with a disability 27 41 32 41
2020 Not a person with a disability 21 47 31 339
2019 Person with a disability 34 34 31 32
2019 Not a person with a disability 22 37 41 323
2018 Person with a disability 28 24 48 29
2018 Not a person with a disability 28 36 37 254
2017 Person with a disability 24 41 34 29
2017 Not a person with a disability 25 39 36 260
2014 Person with a disability 28 45 28 22
2014 Not a person with a disability 18 45 37 316

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Person with a disability 18 9 64 0 9 0 11
2020 Not a person with a disability 17 28 29 4 12 10 72
2019 Person with a disability 9 18 18 27 18 9 11
2019 Not a person with a disability 12 29 25 26 5 2 73
2017 Not a person with a disability 24 15 22 25 8 6 64
2014 Not a person with a disability 12 28 14 26 9999 19 57
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 22 78 41
2020 Not a person with a disability 14 86 338
2019 Person with a disability 25 75 32
2019 Not a person with a disability 19 81 324
2018 Person with a disability 30 70 30
2018 Not a person with a disability 14 86 255

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 17 10 2 24 29 0 48 38 41
2020 Not a person with a disability 16 15 18 10 9 26 5 46 28 338
2019 Person with a disability 3 25 25 19 16 9 3 32 39 32
2019 Not a person with a disability 13 16 19 11 11 26 5 42 31 323
2018 Person with a disability 14 17 21 7 21 21 0 39 35 29
2018 Not a person with a disability 10 16 22 12 11 23 6 37 32 253
2017 Person with a disability 10 24 0 14 28 21 3 45 55 29
2017 Not a person with a disability 18 13 23 8 7 25 6 45 22 261
2014 Person with a disability 5 18 18 9 14 31 5 36 36 22
2014 Not a person with a disability 16 16 17 6 6 32 7 52 21 316

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 24 15 15 20 2 0 50 35 41
2020 Not a person with a disability 33 27 20 9 6 4 0 63 16 339
2019 Person with a disability 13 38 16 13 22 0 0 50 34 32
2019 Not a person with a disability 26 29 16 12 7 9 0 61 22 323
2018 Person with a disability 17 30 13 10 20 10 0 52 33 30
2018 Not a person with a disability 21 35 18 14 6 7 0 60 22 254
2017 Person with a disability 21 34 10 17 17 0 0 55 34 29
2017 Not a person with a disability 32 31 17 8 5 7 1 68 14 261
2014 Person with a disability 14 37 23 14 0 13 0 58 16 22
2014 Not a person with a disability 34 32 14 7 4 8 1 73 12 316
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 24 76 41
2020 Not a person with a disability 12 88 338
2019 Person with a disability 19 81 32
2019 Not a person with a disability 9 91 321
2018 Person with a disability 17 83 30
2018 Not a person with a disability 8 92 254

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 10
2020 Not a person with a disability 0 100 40

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 10
2020 Not a person with a disability 38 62 40

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 10
2020 Not a person with a disability 0 100 40

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 10
2020 Not a person with a disability 0 100 40

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 20 7 12 15 27 2 52 38 41
2020 Not a person with a disability 19 15 19 8 7 27 5 50 22 338
2019 Person with a disability 6 22 22 6 19 22 3 38 33 32
2019 Not a person with a disability 15 16 23 4 5 31 6 50 14 323
2018 Person with a disability 23 13 20 7 13 23 0 48 26 30
2018 Not a person with a disability 13 21 23 4 4 29 6 52 13 254
2017 Person with a disability 7 17 17 10 21 24 3 33 43 29
2017 Not a person with a disability 20 13 21 3 2 35 6 55 9 261
2014 Person with a disability 18 9 9 0 0 59 5 75 0 22
2014 Not a person with a disability 19 14 18 2 2 38 6 60 8 315

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 28 25 5 15 5 0 53 21 40
2020 Not a person with a disability 36 29 19 5 5 4 1 69 11 337
2019 Person with a disability 25 25 19 6 19 6 0 53 27 32
2019 Not a person with a disability 32 26 20 6 4 11 0 65 12 324
2018 Person with a disability 23 23 27 3 10 13 0 54 15 30
2018 Not a person with a disability 26 35 21 6 4 8 0 66 11 252
2017 Person with a disability 21 24 21 14 14 7 0 48 30 29
2017 Not a person with a disability 35 33 17 2 2 10 1 77 5 261
2014 Person with a disability 28 28 18 5 0 22 0 71 6 22
2014 Not a person with a disability 36 32 15 2 1 15 0 79 3 315
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 17 22 10 17 0 2 50 28 41
2020 Not a person with a disability 41 22 15 11 9 0 1 64 20 337

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 20 20 13 3 0 0 65 15 40
2020 Not a person with a disability 45 29 16 5 4 1 1 75 9 338
2019 Person with a disability 34 28 19 9 6 3 0 65 16 32
2019 Not a person with a disability 32 34 14 11 7 0 1 67 18 324
2018 Person with a disability 33 30 13 17 7 0 0 63 23 30
2018 Not a person with a disability 26 33 23 10 9 0 0 59 19 253
2017 Person with a disability 29 39 4 11 14 4 0 70 26 28
2017 Not a person with a disability 35 24 20 10 9 1 0 60 20 260

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 24 27 17 17 0 0 39 34 41
2020 Not a person with a disability 13 23 33 17 13 0 0 37 30 338
2019 Person with a disability 19 34 16 19 13 0 0 53 31 32
2019 Not a person with a disability 13 27 29 19 12 0 1 40 31 323
2018 Person with a disability 7 20 50 13 10 0 0 27 23 30
2018 Not a person with a disability 14 28 30 19 10 0 0 42 28 252
2017 Person with a disability 7 31 28 10 24 0 0 38 34 29
2017 Not a person with a disability 11 33 26 16 14 0 0 44 30 261

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 28 33 10 8 0 0 50 18 40
2020 Not a person with a disability 21 34 26 14 6 0 0 55 19 338
2019 Person with a disability 28 38 16 9 9 0 0 66 19 32
2019 Not a person with a disability 21 33 23 15 6 0 1 54 22 323
2018 Person with a disability 17 27 23 13 20 0 0 43 33 30
2018 Not a person with a disability 15 37 27 13 7 0 0 52 21 255
2017 Person with a disability 10 34 28 10 17 0 0 45 28 29
2017 Not a person with a disability 19 35 23 11 10 1 1 55 22 260

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 17 37 10 17 2 0 35 28 41
2020 Not a person with a disability 20 28 23 15 13 1 0 48 29 337
2019 Person with a disability 19 23 23 19 16 0 0 42 35 31
2019 Not a person with a disability 12 23 29 18 16 0 2 36 35 320
2018 Person with a disability 13 23 27 17 20 0 0 37 37 30
2018 Not a person with a disability 14 27 23 21 15 0 0 41 37 255
2017 Person with a disability 14 10 34 21 21 0 0 24 41 29
2017 Not a person with a disability 15 23 24 18 19 1 0 38 38 260

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 43 13 18 8 0 0 63 25 40
2020 Not a person with a disability 35 29 16 11 7 0 2 65 19 334
2019 Person with a disability 34 31 22 3 9 0 0 66 13 32
2019 Not a person with a disability 36 30 20 7 4 1 2 68 11 323
2018 Person with a disability 38 24 21 10 3 0 3 64 14 29
2018 Not a person with a disability 36 33 20 6 4 0 1 70 10 255
2017 Person with a disability 34 17 24 7 14 0 3 54 21 29
2017 Not a person with a disability 34 34 17 6 6 1 1 70 13 259

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 29 20 12 15 0 0 54 27 41
2020 Not a person with a disability 21 33 20 13 12 0 1 55 25 337
2019 Person with a disability 22 38 25 16 0 0 0 59 16 32
2019 Not a person with a disability 26 32 22 10 9 0 2 58 19 323
2018 Person with a disability 23 30 27 7 13 0 0 53 20 30
2018 Not a person with a disability 25 31 23 12 9 0 0 57 21 254
2017 Person with a disability 17 34 14 14 17 3 0 54 32 29
2017 Not a person with a disability 24 32 21 14 8 0 0 57 23 260

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 17 2 15 20 0 2 63 35 41
2020 Not a person with a disability 30 26 16 10 12 0 5 59 24 337

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 24 22 24 5 0 0 49 29 41
2020 Not a person with a disability 27 34 22 9 6 0 1 62 16 338
2019 Person with a disability 13 38 25 6 19 0 0 50 25 32
2019 Not a person with a disability 20 34 22 15 8 1 1 55 23 324
2018 Person with a disability 7 37 20 23 10 0 3 45 34 30
2018 Not a person with a disability 14 32 26 18 8 0 1 47 26 251
2017 Person with a disability 21 14 31 10 24 0 0 34 34 29
2017 Not a person with a disability 18 35 22 17 7 0 0 53 24 261

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 13 30 33 15 10 0 0 43 25 40
2020 Not a person with a disability 21 32 25 13 9 0 0 53 22 337
2019 Person with a disability 13 23 32 13 19 0 0 35 32 31
2019 Not a person with a disability 14 26 27 21 12 1 1 40 33 322
2018 Person with a disability 0 30 37 13 17 3 0 31 31 30
2018 Not a person with a disability 8 31 30 17 13 0 0 39 30 252
2017 Person with a disability 0 14 38 21 28 0 0 14 48 29
2017 Not a person with a disability 14 26 23 21 15 1 0 41 36 261

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 20 29 20 12 0 0 39 32 41
2020 Not a person with a disability 28 31 23 9 9 0 0 59 18 337
2019 Person with a disability 19 31 16 19 16 0 0 50 34 32
2019 Not a person with a disability 18 28 20 19 14 1 1 47 34 323
2018 Person with a disability 7 20 27 17 30 0 0 27 47 30
2018 Not a person with a disability 13 28 29 16 14 0 0 41 30 252
2017 Person with a disability 11 14 21 21 32 0 0 25 54 28
2017 Not a person with a disability 14 30 21 18 16 1 0 44 35 261

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 20 12 24 10 0 0 54 34 41
2020 Not a person with a disability 43 24 15 9 8 0 1 68 17 337
2019 Person with a disability 28 28 16 19 9 0 0 56 28 32
2019 Not a person with a disability 35 24 19 10 10 1 0 60 21 323

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 20 24 15 15 0 0 46 29 41
2020 Not a person with a disability 24 31 25 12 7 0 1 56 19 337

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 10 29 27 24 10 0 0 39 34 41
2020 Not a person with a disability 26 29 26 11 7 0 1 55 19 337
2019 Person with a disability 9 44 31 13 3 0 0 53 16 32
2019 Not a person with a disability 29 28 23 10 8 1 1 58 19 320
2018 Person with a disability 20 33 23 17 7 0 0 53 23 30
2018 Not a person with a disability 23 30 26 12 6 1 1 55 19 251
2017 Person with a disability 10 28 34 7 21 0 0 38 28 29
2017 Not a person with a disability 28 30 21 13 6 1 1 59 19 260

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 33 10 5 5 0 3 79 10 40
2020 Not a person with a disability 49 32 12 4 2 0 1 82 6 338
2019 Person with a disability 44 34 6 6 9 0 0 78 16 32
2019 Not a person with a disability 54 22 13 5 4 0 2 78 9 321
2018 Person with a disability 34 38 17 3 0 0 7 78 4 29
2018 Not a person with a disability 58 20 12 4 4 0 2 79 9 251
2017 Person with a disability 48 34 7 3 3 0 3 86 7 29
2017 Not a person with a disability 58 22 12 4 4 0 1 80 8 259

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 39 22 7 5 0 0 66 12 41
2020 Not a person with a disability 33 38 17 10 3 0 0 71 13 336

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 20 10 10 5 0 5 74 15 41
2020 Not a person with a disability 74 14 4 1 1 1 5 94 2 338
2019 Person with a disability 47 28 9 6 3 0 6 80 10 32
2019 Not a person with a disability 75 13 3 1 1 1 7 95 2 324
2018 Person with a disability 53 27 10 3 3 0 3 83 7 30
2018 Not a person with a disability 75 10 6 3 1 0 4 89 4 251

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 54 20 10 2 12 2 0 75 15 41
2020 Not a person with a disability 74 10 5 3 4 1 3 87 8 337
2019 Person with a disability 47 28 6 6 9 3 0 77 16 32
2019 Not a person with a disability 62 16 8 5 6 1 2 81 11 324
2018 Person with a disability 43 27 7 0 17 3 3 75 18 30
2018 Not a person with a disability 63 17 8 4 6 1 1 81 10 252
2017 Person with a disability 52 14 17 7 10 0 0 66 17 29
2017 Not a person with a disability 74 13 4 3 4 1 1 89 7 260

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 32 15 2 5 0 0 78 7 41
2020 Not a person with a disability 58 26 9 4 2 0 2 85 6 339
2019 Person with a disability 35 42 13 3 6 0 0 77 10 31
2019 Not a person with a disability 42 35 15 4 2 0 1 78 7 323
2018 Person with a disability 53 17 23 0 7 0 0 70 7 30
2018 Not a person with a disability 40 38 10 5 5 0 1 79 10 254
2017 Person with a disability 46 43 11 0 0 0 0 89 0 28
2017 Not a person with a disability 52 32 7 5 3 0 1 85 8 260

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 54 20 10 7 10 0 0 73 17 41
2020 Not a person with a disability 62 18 7 5 5 0 2 82 11 337
2019 Person with a disability 38 28 9 13 13 0 0 66 25 32
2019 Not a person with a disability 50 18 16 8 6 0 1 69 15 321
2018 Person with a disability 27 17 23 7 27 0 0 43 33 30
2018 Not a person with a disability 40 28 11 10 9 1 1 69 20 254
2017 Person with a disability 38 24 10 7 21 0 0 62 28 29
2017 Not a person with a disability 49 25 9 10 7 0 1 74 17 260

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 12 7 0 0 0 32 89 0 41
2020 Not a person with a disability 57 11 5 0 2 0 24 90 2 338
2019 Person with a disability 38 13 3 3 3 0 41 84 11 32
2019 Not a person with a disability 50 14 5 1 1 0 28 90 3 322
2018 Person with a disability 60 10 3 0 0 0 27 95 0 30
2018 Not a person with a disability 48 13 4 2 1 0 32 89 5 250
2017 Person with a disability 36 21 7 0 0 0 36 89 0 28
2017 Not a person with a disability 55 14 4 2 1 0 23 89 5 261

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 68 27 0 2 0 0 2 98 3 41
2020 Not a person with a disability 64 21 7 2 2 0 4 89 4 339
2019 Person with a disability 66 16 6 0 6 0 6 87 7 32
2019 Not a person with a disability 57 23 10 3 1 1 5 85 5 322
2018 Person with a disability 62 24 10 0 0 0 3 89 0 29
2018 Not a person with a disability 52 25 9 8 2 0 4 81 10 254
2017 Person with a disability 64 21 4 4 4 0 4 89 7 28
2017 Not a person with a disability 57 26 8 3 2 0 3 86 5 258

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 76 12 0 2 10 0 0 88 12 41
2020 Not a person with a disability 64 22 7 3 4 0 0 87 6 339
2019 Person with a disability 50 25 6 6 6 0 6 80 13 32
2019 Not a person with a disability 66 16 6 3 5 1 2 85 9 322
2018 Person with a disability 53 17 7 10 10 0 3 72 21 30
2018 Not a person with a disability 63 19 5 4 5 1 2 85 10 254
2017 Person with a disability 48 38 0 10 3 0 0 86 14 29
2017 Not a person with a disability 61 19 10 4 4 0 1 82 8 260

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 20 20 10 5 0 0 66 15 41
2020 Not a person with a disability 45 27 15 9 3 1 1 73 12 336
2019 Person with a disability 41 34 13 6 3 0 3 77 10 32
2019 Not a person with a disability 50 29 13 5 2 1 2 80 7 324
2018 Person with a disability 43 30 20 3 3 0 0 73 7 30
2018 Not a person with a disability 46 29 18 3 2 1 1 76 5 253
2017 Person with a disability 48 31 17 0 3 0 0 79 3 29
2017 Not a person with a disability 57 27 9 4 1 0 2 85 6 258

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 44 20 10 5 2 0 65 15 41
2020 Not a person with a disability 28 39 23 8 2 0 1 67 9 339

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 5 37 24 29 2 2 0 43 33 41
2020 Not a person with a disability 13 29 39 12 7 0 0 42 19 337
2019 Person with a disability 13 41 19 19 9 0 0 53 28 32
2019 Not a person with a disability 11 29 39 15 6 0 0 40 20 324
2018 Person with a disability 3 40 23 17 13 0 3 45 31 30
2018 Not a person with a disability 9 37 35 12 7 0 0 46 19 254
2017 Person with a disability 0 39 32 11 18 0 0 39 29 28
2017 Not a person with a disability 11 28 41 15 6 0 0 39 20 260

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 28 28 13 3 0 0 15 58 40
2020 Not a person with a disability 10 26 41 17 7 0 0 24 36 339
2019 Person with a disability 28 9 41 22 0 0 0 22 38 32
2019 Not a person with a disability 11 23 44 17 6 0 0 22 34 322
2018 Person with a disability 23 13 40 17 7 0 0 23 37 30
2018 Not a person with a disability 9 25 40 21 4 0 0 26 35 249
2017 Person with a disability 14 34 31 14 7 0 0 21 48 29
2017 Not a person with a disability 8 25 39 22 5 0 0 27 33 261

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 44 10 5 5 0 0 80 10 41
2020 Not a person with a disability 46 37 9 4 3 1 1 84 7 339
2019 Person with a disability 28 41 9 13 9 0 0 69 22 32
2019 Not a person with a disability 29 45 15 5 4 2 0 76 9 323
2018 Person with a disability 20 40 13 13 13 0 0 60 27 30
2018 Not a person with a disability 23 45 19 7 4 2 0 69 11 254
2017 Person with a disability 14 34 24 3 21 3 0 50 25 29
2017 Not a person with a disability 24 49 14 7 3 3 0 75 10 260

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 33 10 18 5 0 0 68 23 40
2020 Not a person with a disability 42 31 14 7 4 2 0 74 11 338

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 24 7 7 17 0 0 68 24 41
2020 Not a person with a disability 39 27 11 11 10 1 1 67 22 338

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 24 10 10 7 0 0 73 17 41
2020 Not a person with a disability 48 26 15 3 5 2 1 76 8 334

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 24 10 20 15 0 0 56 34 41
2020 Not a person with a disability 34 34 16 8 7 1 0 69 15 339
2019 Person with a disability 13 28 19 22 19 0 0 41 41 32
2019 Not a person with a disability 17 38 19 17 9 1 0 55 26 324
2018 Person with a disability 13 23 17 27 20 0 0 37 47 30
2018 Not a person with a disability 12 37 24 15 11 1 0 49 26 255
2017 Person with a disability 10 21 38 7 24 0 0 31 31 29
2017 Not a person with a disability 16 33 20 21 8 2 0 50 30 260

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 61 32 0 5 2 0 0 93 7 41
2020 Not a person with a disability 59 32 3 4 2 0 0 91 6 339

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 63 29 0 7 0 0 0 93 7 41
2020 Not a person with a disability 61 29 5 3 2 1 0 90 5 337

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 66 17 5 10 0 0 2 85 10 41
2020 Not a person with a disability 52 33 9 4 1 1 0 86 5 335

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 71 12 10 2 2 0 2 85 5 41
2020 Not a person with a disability 59 26 6 3 2 2 3 89 5 339

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 71 7 2 2 0 15 2 94 3 41
2020 Not a person with a disability 64 15 4 2 1 14 1 93 3 339

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 63 27 7 2 0 0 0 90 2 41
2020 Not a person with a disability 66 25 5 2 1 2 0 92 3 338

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 59 23 3 8 8 0 0 82 15 39
2020 Not a person with a disability 52 24 10 7 6 1 0 77 13 338

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 76 12 7 2 2 0 0 88 5 41
2020 Not a person with a disability 69 21 5 2 1 1 1 91 4 339
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 12 88 41
2020 Not a person with a disability 6 94 334

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 34 66 41
2020 Not a person with a disability 8 92 337
2019 Person with a disability 47 53 32
2019 Not a person with a disability 12 88 324
2017 Person with a disability 62 38 29
2017 Not a person with a disability 15 85 261
2014 Person with a disability 59 41 22
2014 Not a person with a disability 11 89 315

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 100 0 14
2020 Not a person with a disability 30 70 27

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 86 14 14
2020 Not a person with a disability 69 31 26
2019 Person with a disability 93 7 15
2019 Not a person with a disability 89 11 38
2017 Person with a disability 94 6 18
2017 Not a person with a disability 78 22 41
2014 Person with a disability 92 8 13
2014 Not a person with a disability 89 11 35

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 33 0 25 8 0 0 67 33 12
2020 Not a person with a disability 56 44 0 0 0 0 0 100 0 18
2019 Person with a disability 54 8 8 15 15 0 0 62 31 13
2019 Not a person with a disability 50 29 9 6 6 0 0 79 12 34
2017 Person with a disability 47 29 6 12 6 0 0 76 18 17
2017 Not a person with a disability 53 28 3 9 3 0 3 84 13 32
2014 Person with a disability 51 24 0 17 8 0 0 75 25 12
2014 Not a person with a disability 48 35 10 6 0 0 0 84 6 31

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 63 15 3 13 8 0 0 78 20 40
2020 Not a person with a disability 52 26 6 7 2 4 2 83 10 338
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 44 34 2 69 31 41
2020 Not a person with a disability 13 54 32 2 81 19 339

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 59 17 7 2 2 2 10 86 6 41
2020 Not a person with a disability 69 12 3 0 2 2 12 94 3 338
2019 Person with a disability 50 16 16 3 6 0 9 72 10 32
2019 Not a person with a disability 63 13 7 2 2 2 10 87 5 322
2018 Person with a disability 63 3 13 0 3 0 17 80 4 30
2018 Not a person with a disability 60 12 5 4 3 4 12 85 9 253
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