2020 Public Service Employee Survey Results for Canada Energy Regulator by Question 107. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 34 56 2 6 2 0 0 90 8 106
2020 Compliance, inspection and enforcement 36 50 5 7 2 0 0 86 9 44
2020 Communications or public affairs 46 35 4 16 0 0 0 80 16 26
2020 Science and technology 69 8 8 8 8 0 0 76 16 13
2020 Legal services 12 76 5 7 0 0 0 88 7 16
2020 Administration and operations 56 41 4 0 0 0 0 96 0 27
2020 Human resources 50 34 0 16 0 0 0 84 16 38
2020 Financial management 40 51 9 0 0 0 0 91 0 12
2020 Information management 31 50 13 6 0 0 0 81 6 16
2020 Information technology 43 38 0 19 0 0 0 81 19 16
2020 Policy 55 45 0 0 0 0 0 100 0 11
2020 Project management 27 55 0 9 9 0 0 82 18 11
2020 None of the above 62 23 8 0 8 0 0 85 8 13

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 78 13 3 0 3 3 0 94 3 106
2020 Compliance, inspection and enforcement 75 16 5 0 2 2 0 93 2 44
2020 Communications or public affairs 68 3 4 17 4 0 4 74 22 25
2020 Science and technology 76 8 8 0 8 0 0 84 8 13
2020 Legal services 86 14 0 0 0 0 0 100 0 16
2020 Administration and operations 93 4 0 4 0 0 0 96 4 27
2020 Human resources 85 7 0 8 0 0 0 92 8 38
2020 Financial management 66 34 0 0 0 0 0 100 0 12
2020 Information management 81 19 0 0 0 0 0 100 0 16
2020 Information technology 75 19 0 6 0 0 0 94 6 16
2020 Policy 91 9 0 0 0 0 0 100 0 11
2020 Project management 91 0 0 0 9 0 0 91 9 11
2020 None of the above 77 15 0 0 0 8 0 100 0 13
2017 Federal regulators 72 13 4 5 0 1 4 90 6 88
2017 Compliance, inspection and enforcement 68 5 7 5 10 0 5 77 15 41
2017 Communications or public affairs 70 20 0 10 0 0 0 90 10 10
2017 Legal services 73 9 9 0 0 0 9 90 0 11
2017 Administration and operations 72 20 4 4 0 0 0 92 4 25
2017 Human resources 73 20 7 0 0 0 0 93 0 15
2017 Information management 58 33 0 0 0 0 8 100 0 12
2017 None of the above 76 5 5 10 0 0 5 85 10 21
2014 Federal regulators 72 16 4 6 2 0 0 88 8 122
2014 Compliance, inspection and enforcement 68 16 3 5 0 3 5 91 6 37
2014 Communications or public affairs 54 31 8 8 0 0 0 85 8 13
2014 Legal services 87 9 0 0 0 0 4 100 0 23
2014 Administration and operations 74 17 3 3 0 3 0 94 3 35
2014 Human resources 67 13 13 0 0 7 0 86 0 15
2014 Financial management 72 20 7 0 0 0 0 93 0 14
2014 Information management 60 30 0 0 0 0 10 100 0 10
2014 Information technology 70 10 10 0 0 0 10 89 0 10
2014 None of the above 65 15 4 4 8 0 4 84 12 26

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 33 45 10 10 1 1 1 80 11 106
2020 Compliance, inspection and enforcement 41 41 9 7 2 0 0 82 9 44
2020 Communications or public affairs 48 28 8 16 0 0 0 76 16 26
2020 Science and technology 53 24 8 16 0 0 0 76 16 13
2020 Legal services 24 65 7 0 5 0 0 88 5 16
2020 Administration and operations 52 41 4 4 0 0 0 93 4 27
2020 Human resources 50 34 5 5 3 0 3 86 8 38
2020 Financial management 15 60 26 0 0 0 0 74 0 12
2020 Information management 56 38 0 6 0 0 0 94 6 16
2020 Information technology 56 38 0 0 6 0 0 94 6 16
2020 Policy 45 55 0 0 0 0 0 100 0 11
2020 Project management 36 55 0 9 0 0 0 91 9 11
2020 None of the above 46 38 8 8 0 0 0 85 8 13
2019 Federal regulators 36 37 5 18 3 0 0 73 22 116
2019 Compliance, inspection and enforcement 25 28 14 22 11 0 0 53 33 36
2019 Communications or public affairs 39 45 5 5 5 0 0 85 10 20
2019 Legal services 75 8 8 8 0 0 0 83 8 12
2019 Administration and operations 55 15 6 18 6 0 0 70 24 33
2019 Human resources 43 43 0 10 3 0 0 87 13 30
2019 Financial management 50 36 7 7 0 0 0 86 7 14
2019 Information technology 30 30 20 10 0 0 10 67 11 10
2019 Project management 50 40 0 10 0 0 0 90 10 10
2019 None of the above 30 35 15 15 5 0 0 65 20 20
2017 Federal regulators 51 22 3 18 4 0 1 74 23 89
2017 Compliance, inspection and enforcement 44 24 7 17 7 0 0 68 24 41
2017 Communications or public affairs 60 10 0 20 10 0 0 70 30 10
2017 Legal services 27 45 18 9 0 0 0 73 9 11
2017 Administration and operations 52 28 4 16 0 0 0 80 16 25
2017 Human resources 40 33 0 27 0 0 0 73 27 15
2017 Information management 58 25 17 0 0 0 0 83 0 12
2017 None of the above 43 38 10 5 5 0 0 81 10 21
2014 Federal regulators 37 26 2 23 13 0 0 63 36 122
2014 Compliance, inspection and enforcement 41 24 5 11 19 0 0 65 30 37
2014 Communications or public affairs 69 15 0 15 0 0 0 85 15 13
2014 Legal services 30 35 9 17 9 0 0 65 26 23
2014 Administration and operations 40 26 17 14 3 0 0 65 17 35
2014 Human resources 33 53 0 7 7 0 0 87 13 15
2014 Financial management 50 22 6 15 7 0 0 72 22 14
2014 Information management 70 10 10 0 10 0 0 80 10 10
2014 Information technology 30 20 20 20 10 0 0 50 30 10
2014 None of the above 12 31 4 23 31 0 0 42 54 26

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 31 43 9 11 6 1 0 75 17 105
2020 Compliance, inspection and enforcement 37 50 5 9 0 0 0 86 9 44
2020 Communications or public affairs 30 44 11 16 0 0 0 73 16 26
2020 Science and technology 61 31 8 0 0 0 0 92 0 13
2020 Legal services 54 46 0 0 0 0 0 100 0 15
2020 Administration and operations 33 41 19 7 0 0 0 74 7 27
2020 Human resources 45 34 10 8 3 0 0 80 11 38
2020 Financial management 37 9 16 37 0 0 0 47 37 11
2020 Information management 19 44 19 13 6 0 0 63 19 16
2020 Information technology 46 20 27 7 0 0 0 66 7 15
2020 Policy 36 36 0 27 0 0 0 73 27 11
2020 Project management 27 27 27 18 0 0 0 55 18 11
2020 None of the above 46 8 15 15 8 8 0 58 25 13
2019 Federal regulators 28 35 16 15 5 0 1 64 20 117
2019 Compliance, inspection and enforcement 34 46 9 9 3 0 0 80 11 35
2019 Communications or public affairs 37 52 5 5 0 0 0 89 5 19
2019 Legal services 42 50 8 0 0 0 0 92 0 12
2019 Administration and operations 30 45 6 15 3 0 0 76 18 33
2019 Human resources 21 52 14 7 7 0 0 72 14 29
2019 Financial management 29 36 14 14 7 0 0 64 21 14
2019 Information technology 20 30 20 10 20 0 0 50 30 10
2019 Project management 30 60 10 0 0 0 0 90 0 10
2019 None of the above 45 20 10 20 5 0 0 65 25 20
2018 Federal regulators 17 56 10 17 1 0 0 73 18 98
2018 Compliance, inspection and enforcement 32 36 4 24 4 0 0 68 28 25
2018 Communications or public affairs 36 36 7 7 14 0 0 71 21 14
2018 Administration and operations 13 48 19 10 6 0 3 63 17 31
2018 Human resources 24 43 19 5 10 0 0 67 14 21
2018 Information technology 20 30 10 40 0 0 0 50 40 10
2018 None of the above 7 64 21 7 0 0 0 71 7 14
2017 Federal regulators 31 42 9 14 4 0 0 72 19 87
2017 Compliance, inspection and enforcement 32 41 10 10 7 0 0 73 17 41
2017 Communications or public affairs 30 30 10 20 10 0 0 60 30 10
2017 Legal services 36 36 18 0 9 0 0 73 9 11
2017 Administration and operations 32 44 4 12 8 0 0 76 20 25
2017 Human resources 20 40 20 7 13 0 0 60 20 15
2017 Information management 33 25 17 8 17 0 0 58 25 12
2017 None of the above 24 29 5 33 10 0 0 52 43 21
2014 Federal regulators 34 38 9 15 3 1 0 73 18 122
2014 Compliance, inspection and enforcement 38 46 3 8 5 0 0 84 14 37
2014 Communications or public affairs 15 46 15 23 0 0 0 62 23 13
2014 Legal services 35 57 4 4 0 0 0 91 4 23
2014 Administration and operations 32 45 9 9 6 0 0 77 14 35
2014 Human resources 13 60 27 0 0 0 0 73 0 15
2014 Financial management 43 28 22 7 0 0 0 70 7 14
2014 Information management 40 10 20 10 20 0 0 50 30 10
2014 Information technology 20 40 0 20 10 10 0 67 33 10
2014 None of the above 23 35 19 4 19 0 0 58 23 26

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 47 36 10 5 2 0 0 83 7 104
2020 Compliance, inspection and enforcement 43 46 7 5 0 0 0 89 5 44
2020 Communications or public affairs 42 36 19 4 0 0 0 77 4 26
2020 Science and technology 69 16 8 8 0 0 0 84 8 13
2020 Legal services 56 44 0 0 0 0 0 100 0 16
2020 Administration and operations 56 33 4 4 0 4 0 92 4 27
2020 Human resources 53 32 5 10 0 0 0 85 10 38
2020 Financial management 43 23 26 9 0 0 0 66 9 12
2020 Information management 50 38 6 0 6 0 0 88 6 16
2020 Information technology 49 32 6 0 13 0 0 81 13 16
2020 Policy 55 45 0 0 0 0 0 100 0 11
2020 Project management 45 36 9 9 0 0 0 82 9 11
2020 None of the above 31 54 0 8 8 0 0 85 15 13
2019 Federal regulators 50 38 5 5 2 0 0 88 7 117
2019 Compliance, inspection and enforcement 50 44 0 6 0 0 0 94 6 36
2019 Communications or public affairs 45 49 6 0 0 0 0 94 0 18
2019 Legal services 58 42 0 0 0 0 0 100 0 12
2019 Administration and operations 59 28 3 6 3 0 0 88 9 32
2019 Human resources 62 31 3 0 3 0 0 93 3 29
2019 Financial management 43 36 14 7 0 0 0 79 7 14
2019 Information technology 30 40 20 10 0 0 0 70 10 10
2019 Project management 70 20 10 0 0 0 0 90 0 10
2019 None of the above 30 45 15 5 0 5 0 79 5 20
2017 Federal regulators 65 24 3 5 2 0 0 89 8 88
2017 Compliance, inspection and enforcement 56 27 0 10 7 0 0 83 17 41
2017 Communications or public affairs 40 40 10 10 0 0 0 80 10 10
2017 Legal services 27 36 18 18 0 0 0 64 18 11
2017 Administration and operations 60 28 8 4 0 0 0 88 4 25
2017 Human resources 20 60 13 7 0 0 0 80 7 15
2017 Information management 58 25 8 0 8 0 0 83 8 12
2017 None of the above 52 33 5 5 5 0 0 86 10 21
2014 Federal regulators 57 33 3 4 1 0 2 92 5 122
2014 Compliance, inspection and enforcement 65 27 3 3 3 0 0 92 5 37
2014 Communications or public affairs 62 38 0 0 0 0 0 100 0 13
2014 Legal services 48 48 0 0 4 0 0 96 4 23
2014 Administration and operations 49 40 9 3 0 0 0 88 3 35
2014 Human resources 60 40 0 0 0 0 0 100 0 15
2014 Financial management 57 15 15 6 7 0 0 72 13 14
2014 Information management 60 30 0 10 0 0 0 90 10 10
2014 Information technology 80 10 10 0 0 0 0 90 0 10
2014 None of the above 38 35 12 4 12 0 0 73 15 26

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 47 34 7 8 4 0 0 82 11 106
2020 Compliance, inspection and enforcement 38 32 14 16 0 0 0 70 16 44
2020 Communications or public affairs 43 37 4 12 4 0 0 80 16 25
2020 Science and technology 61 39 0 0 0 0 0 100 0 13
2020 Legal services 51 42 0 7 0 0 0 93 7 16
2020 Administration and operations 67 22 4 7 0 0 0 89 7 27
2020 Human resources 61 23 5 11 0 0 0 84 11 38
2020 Financial management 40 26 17 0 17 0 0 66 17 12
2020 Information management 63 25 6 6 0 0 0 88 6 16
2020 Information technology 49 38 13 0 0 0 0 87 0 16
2020 Policy 73 9 0 18 0 0 0 82 18 11
2020 Project management 36 55 9 0 0 0 0 91 0 11
2020 None of the above 46 15 31 0 8 0 0 62 8 13
2019 Federal regulators 49 31 7 11 3 0 0 79 14 117
2019 Compliance, inspection and enforcement 53 22 17 3 6 0 0 75 8 36
2019 Communications or public affairs 36 37 0 21 5 0 0 73 27 19
2019 Legal services 67 25 0 8 0 0 0 92 8 12
2019 Administration and operations 63 25 3 6 3 0 0 88 9 32
2019 Human resources 43 40 7 7 3 0 0 83 10 30
2019 Financial management 50 14 7 21 7 0 0 64 29 14
2019 Information technology 20 30 10 30 10 0 0 50 40 10
2019 Project management 50 30 10 10 0 0 0 80 10 10
2019 None of the above 25 50 15 5 5 0 0 75 10 20
2018 Federal regulators 41 38 10 8 3 0 0 79 11 98
2018 Compliance, inspection and enforcement 32 48 12 8 0 0 0 80 8 25
2018 Communications or public affairs 36 36 14 7 7 0 0 71 14 14
2018 Administration and operations 52 29 6 6 6 0 0 81 13 31
2018 Human resources 38 52 5 5 0 0 0 90 5 21
2018 Information technology 60 20 20 0 0 0 0 80 0 10
2018 None of the above 29 50 21 0 0 0 0 79 0 14
2017 Federal regulators 44 37 3 10 6 0 0 81 16 89
2017 Compliance, inspection and enforcement 54 29 5 2 10 0 0 83 12 41
2017 Communications or public affairs 30 20 20 20 10 0 0 50 30 10
2017 Legal services 73 9 9 9 0 0 0 82 9 11
2017 Administration and operations 52 36 8 4 0 0 0 88 4 25
2017 Human resources 27 40 0 13 20 0 0 67 33 15
2017 Information management 50 33 8 8 0 0 0 83 8 12
2017 None of the above 25 35 5 25 10 0 0 60 35 20
2014 Federal regulators 41 45 4 8 3 0 0 86 10 122
2014 Compliance, inspection and enforcement 46 30 14 8 3 0 0 76 11 37
2014 Communications or public affairs 23 54 8 8 8 0 0 77 15 13
2014 Legal services 43 35 13 9 0 0 0 78 9 23
2014 Administration and operations 57 29 6 6 3 0 0 86 9 35
2014 Human resources 53 27 7 13 0 0 0 80 13 15
2014 Financial management 57 7 20 7 7 0 0 65 15 14
2014 Information management 70 20 0 10 0 0 0 90 10 10
2014 Information technology 40 60 0 0 0 0 0 100 0 10
2014 None of the above 27 35 12 12 15 0 0 62 27 26

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 41 39 9 8 4 0 0 80 11 106
2020 Compliance, inspection and enforcement 34 40 5 14 7 0 0 74 21 43
2020 Communications or public affairs 47 42 0 8 4 0 0 88 12 26
2020 Science and technology 61 31 8 0 0 0 0 92 0 13
2020 Legal services 37 42 14 7 0 0 0 80 7 16
2020 Administration and operations 35 42 8 12 4 0 0 77 15 26
2020 Human resources 50 31 11 5 3 0 0 81 8 38
2020 Financial management 17 51 15 9 9 0 0 68 17 12
2020 Information management 50 25 19 0 6 0 0 75 6 16
2020 Information technology 43 32 13 6 6 0 0 75 13 16
2020 Policy 55 18 27 0 0 0 0 73 0 11
2020 Project management 45 18 18 18 0 0 0 64 18 11
2020 None of the above 38 46 0 8 8 0 0 85 15 13
2019 Federal regulators 32 39 12 12 4 0 0 72 16 117
2019 Compliance, inspection and enforcement 28 58 3 6 6 0 0 86 11 36
2019 Communications or public affairs 31 48 5 16 0 0 0 79 16 19
2019 Legal services 50 33 17 0 0 0 0 83 0 12
2019 Administration and operations 27 27 12 12 21 0 0 55 33 33
2019 Human resources 30 50 13 7 0 0 0 80 7 30
2019 Financial management 29 36 7 21 7 0 0 64 29 14
2019 Information technology 0 30 50 0 20 0 0 30 20 10
2019 Project management 30 40 20 10 0 0 0 70 10 10
2019 None of the above 35 35 5 20 5 0 0 70 25 20
2018 Federal regulators 27 40 20 10 3 0 0 67 13 98
2018 Compliance, inspection and enforcement 24 56 4 12 4 0 0 80 16 25
2018 Communications or public affairs 36 29 0 29 7 0 0 64 36 14
2018 Administration and operations 19 32 13 19 16 0 0 52 35 31
2018 Human resources 24 43 14 19 0 0 0 67 19 21
2018 Information technology 40 30 20 10 0 0 0 70 10 10
2018 None of the above 15 54 8 23 0 0 0 69 23 13
2017 Federal regulators 35 46 8 9 3 0 0 81 12 89
2017 Compliance, inspection and enforcement 46 44 5 0 5 0 0 90 5 41
2017 Communications or public affairs 40 30 10 10 10 0 0 70 20 10
2017 Legal services 18 64 0 18 0 0 0 82 18 11
2017 Administration and operations 32 16 24 16 12 0 0 48 28 25
2017 Human resources 21 36 21 7 14 0 0 57 21 14
2017 Information management 0 58 17 8 17 0 0 58 25 12
2017 None of the above 29 43 5 14 10 0 0 71 24 21
2014 Federal regulators 47 38 5 8 2 0 0 86 9 122
2014 Compliance, inspection and enforcement 46 46 3 5 0 0 0 92 5 37
2014 Communications or public affairs 38 38 15 8 0 0 0 77 8 13
2014 Legal services 39 48 9 0 4 0 0 87 4 23
2014 Administration and operations 25 43 12 12 9 0 0 68 20 35
2014 Human resources 13 73 7 0 7 0 0 87 7 15
2014 Financial management 30 35 7 7 20 0 0 65 28 14
2014 Information management 30 40 20 0 10 0 0 70 10 10
2014 Information technology 50 30 10 0 10 0 0 80 10 10
2014 None of the above 35 27 23 4 12 0 0 62 15 26

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 30 40 10 11 7 0 1 71 18 106
2020 Compliance, inspection and enforcement 27 43 9 11 9 0 0 70 21 44
2020 Communications or public affairs 12 52 20 8 8 0 0 64 16 26
2020 Science and technology 71 8 21 0 0 0 0 79 0 13
2020 Legal services 37 42 7 7 0 0 7 85 7 16
2020 Administration and operations 48 33 4 4 11 0 0 81 15 27
2020 Human resources 29 42 16 8 5 0 0 71 13 38
2020 Financial management 17 49 9 17 9 0 0 66 26 12
2020 Information management 31 31 19 6 6 0 6 67 13 16
2020 Information technology 43 32 6 19 0 0 0 75 19 16
2020 Policy 45 27 18 9 0 0 0 73 9 11
2020 Project management 36 64 0 0 0 0 0 100 0 11
2020 None of the above 31 31 15 8 15 0 0 62 23 13
2019 Federal regulators 16 47 15 13 8 0 1 64 21 116
2019 Compliance, inspection and enforcement 22 44 8 14 11 0 0 67 25 36
2019 Communications or public affairs 21 36 5 32 5 0 0 57 37 19
2019 Legal services 33 58 8 0 0 0 0 92 0 12
2019 Administration and operations 21 45 9 15 6 3 0 69 22 33
2019 Human resources 23 37 7 27 7 0 0 60 33 30
2019 Financial management 21 29 7 21 21 0 0 50 43 14
2019 Information technology 0 40 10 30 20 0 0 40 50 10
2019 Project management 40 40 10 10 0 0 0 80 10 10
2019 None of the above 15 40 15 25 5 0 0 55 30 20
2018 Federal regulators 21 39 15 14 10 0 0 60 24 98
2018 Compliance, inspection and enforcement 16 40 12 20 12 0 0 56 32 25
2018 Communications or public affairs 29 21 14 7 29 0 0 50 36 14
2018 Administration and operations 32 35 6 16 10 0 0 68 26 31
2018 Human resources 10 35 25 30 0 0 0 45 30 20
2018 Information technology 50 20 20 10 0 0 0 70 10 10
2018 None of the above 7 43 21 7 21 0 0 50 29 14
2017 Federal regulators 22 44 10 16 9 0 0 65 25 89
2017 Compliance, inspection and enforcement 29 34 12 20 5 0 0 63 24 41
2017 Communications or public affairs 40 20 20 10 10 0 0 60 20 10
2017 Legal services 0 82 0 18 0 0 0 82 18 11
2017 Administration and operations 24 48 20 4 4 0 0 72 8 25
2017 Human resources 7 50 14 21 7 0 0 57 29 14
2017 Information management 17 25 17 8 25 8 0 45 36 12
2017 None of the above 14 38 10 24 14 0 0 52 38 21
2014 Federal regulators 23 49 12 10 5 1 0 73 15 122
2014 Compliance, inspection and enforcement 30 46 16 8 0 0 0 76 8 37
2014 Communications or public affairs 23 54 8 8 8 0 0 77 15 13
2014 Legal services 43 52 0 4 0 0 0 96 4 23
2014 Administration and operations 32 41 9 15 3 0 0 73 18 34
2014 Human resources 20 60 0 20 0 0 0 80 20 15
2014 Financial management 30 20 22 7 20 0 0 50 28 14
2014 Information management 30 30 10 20 10 0 0 60 30 10
2014 Information technology 30 40 20 10 0 0 0 70 10 10
2014 None of the above 31 12 15 15 27 0 0 42 42 26

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 26 45 9 13 7 0 0 71 20 106
2020 Compliance, inspection and enforcement 34 40 9 14 2 0 0 74 16 43
2020 Communications or public affairs 14 54 4 16 12 0 0 68 28 26
2020 Science and technology 53 31 8 8 0 0 0 84 8 13
2020 Legal services 40 60 0 0 0 0 0 100 0 15
2020 Administration and operations 41 26 15 11 7 0 0 67 19 27
2020 Human resources 32 37 15 11 5 0 0 69 16 38
2020 Financial management 43 23 17 17 0 0 0 66 17 12
2020 Information management 13 50 19 13 6 0 0 63 19 16
2020 Information technology 25 43 6 19 6 0 0 68 25 16
2020 Policy 36 45 18 0 0 0 0 82 0 11
2020 Project management 18 64 0 18 0 0 0 82 18 11
2020 None of the above 23 38 0 31 8 0 0 62 38 13
2019 Federal regulators 16 45 16 17 6 0 0 60 23 116
2019 Compliance, inspection and enforcement 14 56 8 17 6 0 0 69 22 36
2019 Communications or public affairs 20 34 15 25 5 0 0 55 30 20
2019 Legal services 50 42 0 8 0 0 0 92 8 12
2019 Administration and operations 30 48 6 6 9 0 0 79 15 33
2019 Human resources 20 50 13 17 0 0 0 70 17 30
2019 Financial management 36 29 7 29 0 0 0 64 29 14
2019 Information technology 0 30 40 20 10 0 0 30 30 10
2019 Project management 20 60 10 10 0 0 0 80 10 10
2019 None of the above 25 25 25 15 10 0 0 50 25 20
2018 Federal regulators 21 42 13 13 10 0 0 63 24 98
2018 Compliance, inspection and enforcement 24 28 20 16 12 0 0 52 28 25
2018 Communications or public affairs 14 43 7 21 14 0 0 57 36 14
2018 Administration and operations 32 45 6 13 3 0 0 77 16 31
2018 Human resources 14 33 14 29 10 0 0 48 38 21
2018 Information technology 20 60 10 10 0 0 0 80 10 10
2018 None of the above 14 57 21 0 7 0 0 71 7 14
2017 Federal regulators 24 45 10 16 4 1 0 69 21 89
2017 Compliance, inspection and enforcement 20 44 12 22 2 0 0 63 24 41
2017 Communications or public affairs 20 40 10 10 20 0 0 60 30 10
2017 Legal services 18 36 18 18 9 0 0 55 27 11
2017 Administration and operations 44 28 12 8 8 0 0 72 16 25
2017 Human resources 0 57 21 7 14 0 0 57 21 14
2017 Information management 8 42 8 33 8 0 0 50 42 12
2017 None of the above 19 57 0 19 5 0 0 76 24 21

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 49 29 7 11 4 0 0 78 15 106
2020 Compliance, inspection and enforcement 45 32 11 7 5 0 0 77 11 44
2020 Communications or public affairs 46 39 4 8 4 0 0 84 12 26
2020 Science and technology 53 39 0 8 0 0 0 92 8 13
2020 Legal services 51 44 5 0 0 0 0 95 0 16
2020 Administration and operations 52 19 19 7 4 0 0 70 11 27
2020 Human resources 53 32 11 5 0 0 0 85 5 38
2020 Financial management 43 40 17 0 0 0 0 83 0 12
2020 Information management 38 50 6 0 6 0 0 88 6 16
2020 Information technology 56 32 0 6 6 0 0 87 13 16
2020 Policy 55 27 18 0 0 0 0 82 0 11
2020 Project management 36 45 18 0 0 0 0 82 0 11
2020 None of the above 23 46 15 15 0 0 0 69 15 13
2019 Federal regulators 33 43 9 11 3 0 0 77 15 115
2019 Compliance, inspection and enforcement 36 42 14 3 6 0 0 78 8 36
2019 Communications or public affairs 38 45 6 11 0 0 0 83 11 18
2019 Legal services 67 25 8 0 0 0 0 92 0 12
2019 Administration and operations 27 42 18 6 6 0 0 70 12 33
2019 Human resources 50 33 7 10 0 0 0 83 10 30
2019 Financial management 43 29 7 7 14 0 0 71 21 14
2019 Information technology 10 20 30 40 0 0 0 30 40 10
2019 Project management 40 50 10 0 0 0 0 90 0 10
2019 None of the above 45 30 15 5 5 0 0 75 10 20
2018 Federal regulators 38 42 7 10 2 0 0 80 12 98
2018 Compliance, inspection and enforcement 48 32 4 16 0 0 0 80 16 25
2018 Communications or public affairs 21 57 14 7 0 0 0 79 7 14
2018 Administration and operations 26 48 10 10 6 0 0 74 16 31
2018 Human resources 33 52 14 0 0 0 0 86 0 21
2018 Information technology 30 50 20 0 0 0 0 80 0 10
2018 None of the above 21 64 7 7 0 0 0 86 7 14
2017 Federal regulators 43 36 8 8 4 2 0 80 12 89
2017 Compliance, inspection and enforcement 32 41 15 5 7 0 0 73 12 41
2017 Communications or public affairs 30 50 10 10 0 0 0 80 10 10
2017 Legal services 18 45 18 18 0 0 0 64 18 11
2017 Administration and operations 32 44 12 8 4 0 0 76 12 25
2017 Human resources 29 36 14 7 7 7 0 69 15 14
2017 Information management 17 50 8 8 17 0 0 67 25 12
2017 None of the above 14 43 24 5 14 0 0 57 19 21
2014 Federal regulators 54 36 2 6 3 1 0 90 8 122
2014 Compliance, inspection and enforcement 62 32 3 0 3 0 0 95 3 37
2014 Communications or public affairs 54 31 15 0 0 0 0 85 0 13
2014 Legal services 48 26 13 13 0 0 0 74 13 23
2014 Administration and operations 48 29 9 6 6 3 0 79 12 35
2014 Human resources 27 60 7 7 0 0 0 87 7 15
2014 Financial management 35 43 15 7 0 0 0 78 7 14
2014 Information management 40 30 20 0 10 0 0 70 10 10
2014 Information technology 50 30 10 0 10 0 0 80 10 10
2014 None of the above 35 38 19 4 4 0 0 73 8 26

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 31 38 15 11 5 0 0 69 15 105
2020 Compliance, inspection and enforcement 25 34 14 21 7 0 0 59 27 44
2020 Communications or public affairs 34 35 20 8 4 0 0 68 12 26
2020 Science and technology 47 37 0 16 0 0 0 84 16 13
2020 Legal services 37 44 12 7 0 0 0 81 7 16
2020 Administration and operations 44 33 4 7 11 0 0 78 19 27
2020 Human resources 34 37 18 11 0 0 0 72 11 38
2020 Financial management 17 49 9 17 9 0 0 66 26 12
2020 Information management 38 38 6 6 13 0 0 75 19 16
2020 Information technology 32 49 6 6 6 0 0 81 13 16
2020 Policy 55 18 18 9 0 0 0 73 9 11
2020 Project management 27 55 0 18 0 0 0 82 18 11
2020 None of the above 31 38 8 8 15 0 0 69 23 13
2019 Federal regulators 22 43 15 12 9 0 0 64 21 115
2019 Compliance, inspection and enforcement 14 50 11 14 11 0 0 64 25 36
2019 Communications or public affairs 34 30 10 25 0 0 0 65 25 20
2019 Legal services 50 33 0 17 0 0 0 83 17 12
2019 Administration and operations 27 45 6 12 9 0 0 73 21 33
2019 Human resources 24 41 17 14 3 0 0 66 17 29
2019 Financial management 36 7 21 14 21 0 0 43 36 14
2019 Information technology 0 40 10 20 30 0 0 40 50 10
2019 Project management 40 30 30 0 0 0 0 70 0 10
2019 None of the above 25 30 25 0 20 0 0 55 20 20
2018 Federal regulators 25 32 17 18 7 0 0 57 25 97
2018 Compliance, inspection and enforcement 28 40 12 8 12 0 0 68 20 25
2018 Communications or public affairs 21 36 7 14 21 0 0 57 36 14
2018 Administration and operations 32 29 13 16 10 0 0 61 26 31
2018 Human resources 14 24 33 24 5 0 0 38 29 21
2018 Information technology 30 30 20 20 0 0 0 60 20 10
2018 None of the above 0 36 29 36 0 0 0 36 36 14
2017 Federal regulators 31 40 5 13 8 3 0 73 21 89
2017 Compliance, inspection and enforcement 34 27 20 12 7 0 0 61 20 41
2017 Communications or public affairs 20 50 0 20 10 0 0 70 30 10
2017 Legal services 27 45 9 18 0 0 0 73 18 11
2017 Administration and operations 28 40 12 4 16 0 0 68 20 25
2017 Human resources 15 31 38 0 15 0 0 46 15 13
2017 Information management 8 58 0 8 25 0 0 67 33 12
2017 None of the above 14 43 5 14 24 0 0 57 38 21

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 52 33 7 6 3 0 0 84 9 104
2020 Compliance, inspection and enforcement 51 30 2 16 0 0 0 81 16 43
2020 Communications or public affairs 53 39 8 0 0 0 0 92 0 26
2020 Science and technology 76 16 0 8 0 0 0 92 8 13
2020 Legal services 40 38 15 7 0 0 0 78 7 15
2020 Administration and operations 41 22 22 7 7 0 0 63 15 27
2020 Human resources 68 14 18 0 0 0 0 82 0 37
2020 Financial management 47 44 9 0 0 0 0 91 0 11
2020 Information management 38 31 25 0 6 0 0 69 6 16
2020 Information technology 49 38 0 13 0 0 0 87 13 16
2020 Policy 55 18 18 9 0 0 0 73 9 11
2020 Project management 45 36 9 9 0 0 0 82 9 11
2020 None of the above 46 31 23 0 0 0 0 77 0 13
2019 Federal regulators 43 39 11 6 1 0 0 82 7 114
2019 Compliance, inspection and enforcement 47 36 6 8 3 0 0 83 11 36
2019 Communications or public affairs 44 40 5 10 0 0 0 85 10 20
2019 Legal services 58 42 0 0 0 0 0 100 0 12
2019 Administration and operations 33 33 12 15 6 0 0 67 21 33
2019 Human resources 48 41 10 0 0 0 0 90 0 29
2019 Financial management 50 21 14 7 7 0 0 71 14 14
2019 Information technology 40 30 20 10 0 0 0 70 10 10
2019 Project management 30 60 10 0 0 0 0 90 0 10
2019 None of the above 50 25 20 5 0 0 0 75 5 20
2018 Federal regulators 41 38 17 4 0 0 0 79 4 95
2018 Compliance, inspection and enforcement 36 48 8 4 4 0 0 84 8 25
2018 Communications or public affairs 31 38 8 15 8 0 0 69 23 13
2018 Administration and operations 42 23 6 23 6 0 0 65 29 31
2018 Human resources 38 43 19 0 0 0 0 81 0 21
2018 Information technology 50 30 20 0 0 0 0 80 0 10
2018 None of the above 36 57 0 0 7 0 0 93 7 14
2017 Federal regulators 56 34 5 4 0 0 0 90 4 89
2017 Compliance, inspection and enforcement 61 27 7 0 5 0 0 88 5 41
2017 Communications or public affairs 70 10 20 0 0 0 0 80 0 10
2017 Legal services 18 64 18 0 0 0 0 82 0 11
2017 Administration and operations 40 32 20 0 8 0 0 72 8 25
2017 Human resources 33 53 7 0 7 0 0 87 7 15
2017 Information management 42 33 8 8 8 0 0 75 17 12
2017 None of the above 38 43 10 5 5 0 0 81 10 21
2014 Federal regulators 65 26 5 4 0 0 0 91 4 122
2014 Compliance, inspection and enforcement 73 24 3 0 0 0 0 97 0 37
2014 Communications or public affairs 46 54 0 0 0 0 0 100 0 13
2014 Legal services 57 35 4 4 0 0 0 91 4 23
2014 Administration and operations 57 29 6 3 3 3 0 88 6 35
2014 Human resources 53 47 0 0 0 0 0 100 0 15
2014 Financial management 57 20 15 0 7 0 0 78 7 14
2014 Information management 70 10 10 10 0 0 0 80 10 10
2014 Information technology 60 20 10 0 10 0 0 80 10 10
2014 None of the above 54 19 12 8 8 0 0 73 15 26

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 24 50 10 11 6 0 0 74 16 105
2020 Compliance, inspection and enforcement 13 57 9 16 5 0 0 70 21 44
2020 Communications or public affairs 34 27 28 4 8 0 0 60 12 26
2020 Science and technology 53 31 0 16 0 0 0 84 16 13
2020 Legal services 39 40 7 14 0 0 0 80 14 16
2020 Administration and operations 37 26 19 11 7 0 0 63 19 27
2020 Human resources 37 36 8 16 3 0 0 73 19 38
2020 Financial management 43 23 9 17 9 0 0 66 26 12
2020 Information management 31 50 6 6 6 0 0 81 13 16
2020 Information technology 49 32 6 6 6 0 0 81 13 16
2020 Policy 27 64 9 0 0 0 0 91 0 11
2020 Project management 36 55 0 9 0 0 0 91 9 11
2020 None of the above 25 33 8 17 17 0 0 58 33 12
2019 Federal regulators 22 39 16 16 7 0 0 61 22 116
2019 Compliance, inspection and enforcement 14 58 11 11 6 0 0 72 17 36
2019 Communications or public affairs 10 65 5 10 10 0 0 75 20 20
2019 Legal services 33 50 8 8 0 0 0 83 8 12
2019 Administration and operations 27 36 15 12 9 0 0 64 21 33
2019 Human resources 20 53 13 10 3 0 0 73 13 30
2019 Financial management 36 14 14 21 14 0 0 50 36 14
2019 Information technology 10 30 10 30 20 0 0 40 50 10
2019 Project management 20 50 20 0 10 0 0 70 10 10
2019 None of the above 25 40 10 25 0 0 0 65 25 20
2018 Federal regulators 22 37 19 17 5 0 0 60 22 98
2018 Compliance, inspection and enforcement 12 40 28 12 8 0 0 52 20 25
2018 Communications or public affairs 7 64 7 0 21 0 0 71 21 14
2018 Administration and operations 30 33 13 17 7 0 0 63 23 30
2018 Human resources 19 38 29 14 0 0 0 57 14 21
2018 Information technology 40 40 20 0 0 0 0 80 0 10
2018 None of the above 14 21 21 36 7 0 0 36 43 14
2017 Federal regulators 25 49 10 14 2 0 0 74 16 89
2017 Compliance, inspection and enforcement 34 34 5 20 7 0 0 68 27 41
2017 Communications or public affairs 10 70 0 0 20 0 0 80 20 10
2017 Legal services 27 55 9 9 0 0 0 82 9 11
2017 Administration and operations 16 48 8 20 8 0 0 64 28 25
2017 Human resources 13 47 13 13 7 7 0 64 21 15
2017 Information management 17 33 17 17 17 0 0 50 33 12
2017 None of the above 10 57 14 14 5 0 0 67 19 21
2014 Federal regulators 27 47 11 9 6 0 0 74 15 122
2014 Compliance, inspection and enforcement 38 49 5 3 3 3 0 89 6 37
2014 Communications or public affairs 15 31 15 38 0 0 0 46 38 13
2014 Legal services 22 61 0 17 0 0 0 83 17 23
2014 Administration and operations 22 43 14 12 9 0 0 65 20 35
2014 Human resources 20 73 7 0 0 0 0 93 0 15
2014 Financial management 30 22 28 15 6 0 0 52 20 14
2014 Information management 40 20 0 30 10 0 0 60 40 10
2014 Information technology 50 50 0 0 0 0 0 100 0 10
2014 None of the above 23 31 12 19 15 0 0 54 35 26

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 35 43 10 5 7 0 0 78 11 106
2020 Compliance, inspection and enforcement 25 34 23 11 7 0 0 59 18 44
2020 Communications or public affairs 34 36 23 4 4 0 0 69 8 26
2020 Science and technology 39 21 31 8 0 0 0 61 8 13
2020 Legal services 44 37 12 7 0 0 0 81 7 16
2020 Administration and operations 48 22 19 7 4 0 0 70 11 27
2020 Human resources 53 20 11 13 3 0 0 73 16 38
2020 Financial management 43 23 9 17 9 0 0 66 26 12
2020 Information management 38 38 19 0 6 0 0 75 6 16
2020 Information technology 43 38 6 6 6 0 0 81 13 16
2020 Policy 36 55 0 0 9 0 0 91 9 11
2020 Project management 55 18 9 18 0 0 0 73 18 11
2020 None of the above 46 23 8 15 8 0 0 69 23 13
2019 Federal regulators 25 37 14 13 10 1 0 63 23 116
2019 Compliance, inspection and enforcement 11 47 11 17 14 0 0 58 31 36
2019 Communications or public affairs 29 51 5 5 10 0 0 80 15 20
2019 Legal services 50 25 17 8 0 0 0 75 8 12
2019 Administration and operations 36 27 18 12 3 0 3 66 16 33
2019 Human resources 33 40 13 13 0 0 0 73 13 30
2019 Financial management 43 14 14 14 14 0 0 57 29 14
2019 Information technology 30 20 20 10 20 0 0 50 30 10
2019 Project management 40 40 10 10 0 0 0 80 10 10
2019 None of the above 25 35 15 20 5 0 0 60 25 20
2018 Federal regulators 26 37 15 15 7 0 0 63 22 98
2018 Compliance, inspection and enforcement 20 28 20 20 12 0 0 48 32 25
2018 Communications or public affairs 21 36 14 14 14 0 0 57 29 14
2018 Administration and operations 35 35 13 13 3 0 0 71 16 31
2018 Human resources 30 40 20 10 0 0 0 70 10 20
2018 Information technology 40 20 30 10 0 0 0 60 10 10
2018 None of the above 21 7 36 29 7 0 0 29 36 14
2017 Federal regulators 31 44 10 12 3 0 0 75 15 89
2017 Compliance, inspection and enforcement 32 41 7 17 2 0 0 73 20 41
2017 Communications or public affairs 10 60 10 10 10 0 0 70 20 10
2017 Legal services 27 45 0 27 0 0 0 73 27 11
2017 Administration and operations 28 36 20 12 4 0 0 64 16 25
2017 Human resources 20 40 13 27 0 0 0 60 27 15
2017 Information management 25 33 8 17 8 8 0 64 27 12
2017 None of the above 19 38 14 19 10 0 0 57 29 21
2014 Federal regulators 36 43 7 10 3 0 0 79 14 122
2014 Compliance, inspection and enforcement 38 43 14 3 0 3 0 83 3 37
2014 Communications or public affairs 23 54 15 8 0 0 0 77 8 13
2014 Legal services 30 52 4 9 4 0 0 83 13 23
2014 Administration and operations 25 43 12 12 6 3 0 70 18 35
2014 Human resources 29 43 21 7 0 0 0 71 7 14
2014 Financial management 30 28 7 22 13 0 0 57 35 14
2014 Information management 50 10 10 30 0 0 0 60 30 10
2014 Information technology 60 30 10 0 0 0 0 90 0 10
2014 None of the above 23 23 19 15 19 0 0 46 35 26

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 37 39 8 13 4 0 0 76 16 105
2020 Compliance, inspection and enforcement 36 34 16 9 5 0 0 70 14 44
2020 Communications or public affairs 28 42 17 9 4 0 0 70 13 24
2020 Science and technology 53 39 8 0 0 0 0 92 0 13
2020 Legal services 37 63 0 0 0 0 0 100 0 16
2020 Administration and operations 37 41 7 4 11 0 0 78 15 27
2020 Human resources 40 47 13 0 0 0 0 87 0 38
2020 Financial management 43 23 9 17 9 0 0 66 26 12
2020 Information management 25 50 19 0 6 0 0 75 6 16
2020 Information technology 44 36 0 13 6 0 0 81 19 16
2020 Policy 36 36 9 0 9 0 9 80 10 11
2020 Project management 36 36 9 9 9 0 0 73 18 11
2020 None of the above 23 38 8 23 8 0 0 62 31 13
2019 Federal regulators 25 37 18 16 3 1 0 63 19 116
2019 Compliance, inspection and enforcement 17 63 6 11 3 0 0 80 14 35
2019 Communications or public affairs 19 45 10 20 5 0 0 65 25 20
2019 Legal services 67 25 0 8 0 0 0 92 8 12
2019 Administration and operations 38 47 9 3 3 0 0 84 6 32
2019 Human resources 31 52 7 10 0 0 0 83 10 29
2019 Financial management 29 43 0 21 7 0 0 71 29 14
2019 Information technology 0 30 30 30 10 0 0 30 40 10
2019 None of the above 20 40 35 5 0 0 0 60 5 20
2018 Federal regulators 19 41 25 8 7 0 0 60 15 98
2018 Compliance, inspection and enforcement 20 36 16 20 8 0 0 56 28 25
2018 Communications or public affairs 15 38 8 15 23 0 0 54 38 13
2018 Administration and operations 26 35 19 13 6 0 0 61 19 31
2018 Human resources 24 38 19 10 10 0 0 62 19 21
2018 Information technology 30 50 20 0 0 0 0 80 0 10
2018 None of the above 15 46 31 8 0 0 0 62 8 13
2017 Federal regulators 25 51 10 10 3 1 0 77 13 89
2017 Compliance, inspection and enforcement 27 46 12 12 2 0 0 73 15 41
2017 Communications or public affairs 10 30 20 20 20 0 0 40 40 10
2017 Legal services 18 55 18 9 0 0 0 73 9 11
2017 Administration and operations 36 36 4 20 4 0 0 72 24 25
2017 Human resources 7 40 20 13 13 7 0 50 29 15
2017 Information management 17 42 8 8 25 0 0 58 33 12
2017 None of the above 10 43 10 19 19 0 0 52 38 21
2014 Federal regulators 38 41 9 8 3 0 0 80 11 122
2014 Compliance, inspection and enforcement 38 43 11 5 3 0 0 81 8 37
2014 Communications or public affairs 15 69 8 8 0 0 0 85 8 13
2014 Legal services 39 52 9 0 0 0 0 91 0 23
2014 Administration and operations 37 43 17 0 3 0 0 80 3 35
2014 Human resources 20 60 13 7 0 0 0 80 7 15
2014 Financial management 35 35 7 15 7 0 0 70 22 14
2014 Information management 30 40 20 0 10 0 0 70 10 10
2014 Information technology 60 30 0 10 0 0 0 90 10 10
2014 None of the above 23 23 19 8 23 4 0 48 32 26

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 46 36 5 10 4 0 0 82 13 106
2020 Compliance, inspection and enforcement 34 39 14 11 2 0 0 73 14 44
2020 Communications or public affairs 39 53 0 4 4 0 0 92 8 26
2020 Science and technology 53 47 0 0 0 0 0 100 0 13
2020 Legal services 49 44 0 7 0 0 0 93 7 16
2020 Administration and operations 44 22 15 11 7 0 0 67 19 27
2020 Human resources 50 27 15 5 3 0 0 77 8 38
2020 Financial management 26 51 15 0 9 0 0 77 9 12
2020 Information management 31 50 6 0 13 0 0 81 13 16
2020 Information technology 36 38 6 13 6 0 0 75 19 16
2020 Policy 55 27 18 0 0 0 0 82 0 11
2020 Project management 36 45 0 18 0 0 0 82 18 11
2020 None of the above 38 31 8 15 8 0 0 69 23 13
2019 Federal regulators 34 44 11 9 3 0 0 78 11 117
2019 Compliance, inspection and enforcement 22 58 8 8 3 0 0 81 11 36
2019 Communications or public affairs 29 56 5 10 0 0 0 85 10 20
2019 Legal services 58 33 8 0 0 0 0 92 0 12
2019 Administration and operations 36 33 12 18 0 0 0 70 18 33
2019 Human resources 33 47 10 10 0 0 0 80 10 30
2019 Financial management 29 29 29 7 7 0 0 57 14 14
2019 Information technology 10 40 20 10 20 0 0 50 30 10
2019 Project management 30 60 10 0 0 0 0 90 0 10
2019 None of the above 40 35 10 15 0 0 0 75 15 20
2018 Federal regulators 27 44 21 7 1 0 0 71 8 98
2018 Compliance, inspection and enforcement 28 48 12 8 4 0 0 76 12 25
2018 Communications or public affairs 15 62 0 15 8 0 0 77 23 13
2018 Administration and operations 29 29 6 26 10 0 0 58 35 31
2018 Human resources 24 48 24 5 0 0 0 71 5 21
2018 Information technology 20 60 10 10 0 0 0 80 10 10
2018 None of the above 14 57 7 14 7 0 0 71 21 14
2017 Federal regulators 42 41 10 7 0 0 0 84 7 88
2017 Compliance, inspection and enforcement 41 44 7 2 5 0 0 85 7 41
2017 Communications or public affairs 30 50 0 20 0 0 0 80 20 10
2017 Legal services 18 55 0 27 0 0 0 73 27 11
2017 Administration and operations 33 29 8 13 13 4 0 65 26 24
2017 Human resources 13 47 27 7 7 0 0 60 13 15
2017 Information management 25 25 25 25 0 0 0 50 25 12
2017 None of the above 24 52 5 10 10 0 0 76 19 21
2014 Federal regulators 54 31 7 6 3 0 0 85 8 122
2014 Compliance, inspection and enforcement 51 43 3 3 0 0 0 95 3 37
2014 Communications or public affairs 15 77 0 8 0 0 0 92 8 13
2014 Legal services 48 48 4 0 0 0 0 96 0 23
2014 Administration and operations 37 43 6 6 6 3 0 82 12 35
2014 Human resources 27 53 7 13 0 0 0 80 13 15
2014 Financial management 30 35 15 13 7 0 0 65 20 14
2014 Information management 40 40 10 0 10 0 0 80 10 10
2014 Information technology 60 30 0 0 10 0 0 90 10 10
2014 None of the above 35 19 23 4 19 0 0 54 23 26

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 18 40 26 12 4 0 0 59 16 104
2020 Compliance, inspection and enforcement 22 32 21 14 11 0 0 54 25 44
2020 Communications or public affairs 35 26 20 16 4 0 0 60 20 26
2020 Science and technology 16 69 0 8 8 0 0 84 16 13
2020 Legal services 32 37 19 12 0 0 0 70 12 16
2020 Administration and operations 37 48 11 4 0 0 0 85 4 27
2020 Human resources 20 29 29 16 5 0 0 50 21 38
2020 Financial management 26 23 43 9 0 0 0 49 9 12
2020 Information management 38 38 19 6 0 0 0 75 6 16
2020 Information technology 24 38 25 13 0 0 0 62 13 16
2020 Policy 45 36 9 9 0 0 0 82 9 11
2020 Project management 9 64 18 9 0 0 0 73 9 11
2020 None of the above 8 46 31 8 8 0 0 54 15 13
2019 Federal regulators 16 38 32 8 4 1 0 55 12 117
2019 Compliance, inspection and enforcement 22 36 31 8 3 0 0 58 11 36
2019 Communications or public affairs 41 11 37 0 11 0 0 52 11 19
2019 Legal services 27 45 18 9 0 0 0 73 9 11
2019 Administration and operations 42 36 18 3 0 0 0 79 3 33
2019 Human resources 23 27 30 10 7 0 3 52 17 30
2019 Financial management 36 36 14 7 7 0 0 71 14 14
2019 Information technology 0 20 30 20 30 0 0 20 50 10
2019 None of the above 15 50 5 15 15 0 0 65 30 20
2018 Federal regulators 21 40 22 9 8 0 0 60 18 98
2018 Compliance, inspection and enforcement 16 28 28 16 12 0 0 44 28 25
2018 Communications or public affairs 36 43 7 0 14 0 0 79 14 14
2018 Administration and operations 42 35 10 10 3 0 0 77 13 31
2018 Human resources 33 33 24 0 10 0 0 67 10 21
2018 Information technology 10 50 40 0 0 0 0 60 0 10
2018 None of the above 7 43 21 14 14 0 0 50 29 14
2017 Federal regulators 25 39 15 13 7 0 1 64 20 87
2017 Compliance, inspection and enforcement 20 37 34 2 7 0 0 56 10 41
2017 Communications or public affairs 50 20 10 10 10 0 0 70 20 10
2017 Legal services 45 45 0 9 0 0 0 91 9 11
2017 Administration and operations 40 36 20 4 0 0 0 76 4 25
2017 Human resources 7 33 33 13 13 0 0 40 27 15
2017 Information management 33 33 17 8 0 8 0 73 9 12
2017 None of the above 38 33 10 10 10 0 0 71 19 21
2014 Federal regulators 12 44 28 10 6 0 0 56 16 122
2014 Compliance, inspection and enforcement 11 35 35 11 5 3 0 47 17 37
2014 Communications or public affairs 23 54 8 15 0 0 0 77 15 13
2014 Legal services 26 26 26 22 0 0 0 52 22 23
2014 Administration and operations 23 43 28 6 0 0 0 66 6 35
2014 Human resources 20 33 20 13 13 0 0 53 27 15
2014 Financial management 35 43 22 0 0 0 0 78 0 14
2014 Information management 30 30 20 10 10 0 0 60 20 10
2014 Information technology 20 50 20 10 0 0 0 70 10 10
2014 None of the above 8 35 27 19 12 0 0 42 31 26

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 12 27 37 15 7 2 0 22 40 105
2020 Compliance, inspection and enforcement 11 21 57 5 6 0 0 11 32 44
2020 Communications or public affairs 4 32 48 12 4 0 0 16 36 26
2020 Science and technology 16 6 39 31 8 0 0 39 21 13
2020 Legal services 7 14 37 24 19 0 0 42 20 16
2020 Administration and operations 11 15 37 30 4 0 4 35 27 27
2020 Human resources 13 32 39 11 5 0 0 16 45 38
2020 Financial management 17 26 34 15 9 0 0 23 43 12
2020 Information management 6 25 31 13 13 13 0 29 36 16
2020 Information technology 13 25 36 19 6 0 0 25 38 16
2020 Policy 0 18 45 27 9 0 0 36 18 11
2020 Project management 18 18 45 18 0 0 0 18 36 11
2020 None of the above 15 31 38 15 0 0 0 15 46 13
2019 Federal regulators 13 31 38 11 5 2 0 17 44 117
2019 Compliance, inspection and enforcement 17 39 33 8 3 0 0 11 56 36
2019 Communications or public affairs 25 35 25 14 0 0 0 14 61 20
2019 Legal services 8 25 33 25 0 8 0 27 36 12
2019 Administration and operations 6 21 30 27 9 0 6 39 29 33
2019 Human resources 20 40 33 7 0 0 0 7 60 30
2019 Financial management 29 14 36 14 7 0 0 21 43 14
2019 Information technology 60 20 10 10 0 0 0 10 80 10
2019 Project management 30 10 50 10 0 0 0 10 40 10
2019 None of the above 10 15 40 25 10 0 0 35 25 20
2018 Federal regulators 19 29 38 9 5 0 0 14 48 98
2018 Compliance, inspection and enforcement 20 16 44 12 8 0 0 20 36 25
2018 Communications or public affairs 21 43 21 14 0 0 0 14 64 14
2018 Administration and operations 6 26 39 23 3 3 0 27 33 31
2018 Human resources 14 48 19 19 0 0 0 19 62 21
2018 Information technology 30 40 20 10 0 0 0 10 70 10
2018 None of the above 14 36 43 7 0 0 0 7 50 14
2017 Federal regulators 15 32 28 15 9 0 0 24 47 89
2017 Compliance, inspection and enforcement 17 34 27 15 5 2 0 20 53 41
2017 Communications or public affairs 30 30 20 20 0 0 0 20 60 10
2017 Legal services 9 36 36 9 9 0 0 18 45 11
2017 Administration and operations 20 24 40 16 0 0 0 16 44 25
2017 Human resources 7 33 47 13 0 0 0 13 40 15
2017 Information management 42 0 25 8 8 0 17 20 50 12
2017 None of the above 38 14 33 10 0 5 0 10 55 21
2014 Federal regulators 4 19 37 28 13 0 0 40 23 121
2014 Compliance, inspection and enforcement 5 11 38 24 11 5 5 39 18 37
2014 Communications or public affairs 15 15 31 15 15 0 8 33 33 13
2014 Legal services 0 4 43 30 17 4 0 50 5 23
2014 Administration and operations 3 17 42 23 14 0 0 37 20 35
2014 Human resources 13 20 33 33 0 0 0 33 33 15
2014 Financial management 0 15 43 15 28 0 0 43 15 14
2014 Information management 10 30 30 30 0 0 0 30 40 10
2014 Information technology 10 30 50 10 0 0 0 10 40 10
2014 None of the above 15 19 35 15 12 4 0 28 36 26

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 5 20 23 38 12 1 0 51 25 104
2020 Compliance, inspection and enforcement 7 14 21 46 13 0 0 59 21 44
2020 Communications or public affairs 12 31 30 16 12 0 0 28 43 26
2020 Science and technology 8 8 21 39 24 0 0 63 16 13
2020 Legal services 7 7 17 37 32 0 0 70 14 16
2020 Administration and operations 12 4 15 27 38 4 0 68 16 26
2020 Human resources 3 21 24 31 16 3 3 50 25 38
2020 Financial management 0 17 26 40 9 0 9 53 19 12
2020 Information management 13 6 25 31 19 6 0 53 20 16
2020 Information technology 19 11 32 32 6 0 0 38 30 16
2020 Policy 0 9 9 64 18 0 0 82 9 11
2020 Project management 0 18 45 27 9 0 0 36 18 11
2020 None of the above 15 8 62 8 0 0 8 8 25 13
2019 Federal regulators 17 32 24 19 7 2 0 26 50 117
2019 Compliance, inspection and enforcement 17 25 22 28 8 0 0 36 42 36
2019 Communications or public affairs 20 45 5 19 10 0 0 29 66 20
2019 Legal services 8 0 50 17 17 8 0 36 9 12
2019 Administration and operations 3 15 27 33 15 3 3 52 19 33
2019 Human resources 10 17 41 28 3 0 0 31 28 29
2019 Financial management 31 8 23 23 15 0 0 38 38 13
2019 Information technology 30 30 40 0 0 0 0 0 60 10
2019 Project management 10 10 50 30 0 0 0 30 20 10
2019 None of the above 20 20 25 25 10 0 0 35 40 20
2018 Federal regulators 17 33 28 18 5 0 0 22 50 98
2018 Compliance, inspection and enforcement 20 20 36 24 0 0 0 24 40 25
2018 Communications or public affairs 54 23 15 0 0 8 0 0 83 13
2018 Administration and operations 3 23 19 32 16 3 3 52 28 31
2018 Human resources 14 33 29 19 0 5 0 20 50 21
2018 Information technology 30 30 30 10 0 0 0 10 60 10
2018 None of the above 36 21 29 14 0 0 0 14 57 14
2017 Federal regulators 13 25 27 20 12 2 1 32 39 88
2017 Compliance, inspection and enforcement 17 37 15 24 5 2 0 30 55 41
2017 Communications or public affairs 10 40 30 10 10 0 0 20 50 10
2017 Legal services 18 36 27 0 18 0 0 18 55 11
2017 Administration and operations 16 20 36 24 4 0 0 28 36 25
2017 Human resources 40 27 27 7 0 0 0 7 67 15
2017 Information management 25 17 42 0 0 0 17 0 50 12
2017 None of the above 52 24 10 10 5 0 0 14 76 21
2014 Federal regulators 5 9 25 42 19 0 1 61 14 121
2014 Compliance, inspection and enforcement 0 19 27 22 19 8 5 47 22 37
2014 Communications or public affairs 0 15 15 38 31 0 0 69 15 13
2014 Legal services 0 4 22 39 30 4 0 73 5 23
2014 Administration and operations 3 9 28 37 20 3 0 59 12 35
2014 Human resources 7 7 53 27 7 0 0 33 13 15
2014 Financial management 7 15 20 22 35 0 0 57 22 14
2014 Information management 10 30 30 30 0 0 0 30 40 10
2014 Information technology 0 20 40 30 10 0 0 40 20 10
2014 None of the above 15 15 27 19 19 0 4 40 32 26

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 15 31 35 14 5 0 0 19 46 105
2020 Compliance, inspection and enforcement 32 11 38 7 9 2 0 16 44 44
2020 Communications or public affairs 31 31 19 12 8 0 0 20 61 26
2020 Science and technology 39 16 29 16 0 0 0 16 55 13
2020 Legal services 13 42 22 11 13 0 0 23 55 15
2020 Administration and operations 15 33 30 7 15 0 0 22 48 27
2020 Human resources 13 34 19 19 13 0 3 33 48 38
2020 Financial management 15 9 51 17 9 0 0 26 23 12
2020 Information management 19 13 44 0 19 6 0 20 33 16
2020 Information technology 19 36 19 25 0 0 0 25 56 16
2020 Policy 9 36 27 18 9 0 0 27 45 11
2020 Project management 27 27 27 18 0 0 0 18 55 11
2020 None of the above 31 23 31 8 0 8 0 8 58 13
2019 Federal regulators 27 40 18 11 2 1 1 13 69 117
2019 Compliance, inspection and enforcement 39 28 22 8 3 0 0 11 67 36
2019 Communications or public affairs 51 20 19 5 5 0 0 10 71 20
2019 Legal services 25 8 25 42 0 0 0 42 33 12
2019 Administration and operations 21 30 21 18 9 0 0 27 52 33
2019 Human resources 21 28 41 7 3 0 0 10 48 29
2019 Financial management 8 0 46 46 0 0 0 46 8 13
2019 Information technology 50 10 40 0 0 0 0 0 60 10
2019 Project management 10 40 20 20 10 0 0 30 50 10
2019 None of the above 15 30 30 20 5 0 0 25 45 20
2018 Federal regulators 27 29 27 14 2 0 0 17 57 98
2018 Compliance, inspection and enforcement 24 36 28 8 4 0 0 12 60 25
2018 Communications or public affairs 43 14 29 7 7 0 0 14 57 14
2018 Administration and operations 26 23 32 10 10 0 0 19 48 31
2018 Human resources 19 52 19 5 0 5 0 5 75 21
2018 Information technology 30 40 20 10 0 0 0 10 70 10
2018 None of the above 50 29 0 21 0 0 0 21 79 14
2017 Federal regulators 19 29 33 11 6 2 1 17 49 87
2017 Compliance, inspection and enforcement 32 29 22 10 5 2 0 15 63 41
2017 Communications or public affairs 50 30 10 10 0 0 0 10 80 10
2017 Legal services 18 27 27 9 18 0 0 27 45 11
2017 Administration and operations 32 20 36 8 4 0 0 12 52 25
2017 Human resources 33 27 33 0 7 0 0 7 60 15
2017 Information management 42 8 33 0 0 8 8 0 60 12
2017 None of the above 43 24 19 10 0 0 5 10 70 21
2014 Federal regulators 13 20 44 15 7 0 2 22 33 122
2014 Compliance, inspection and enforcement 14 24 27 19 5 5 5 27 42 37
2014 Communications or public affairs 38 15 23 15 8 0 0 23 54 13
2014 Legal services 4 13 35 39 9 0 0 48 17 23
2014 Administration and operations 17 35 40 6 3 0 0 9 52 35
2014 Human resources 20 33 40 7 0 0 0 7 53 15
2014 Financial management 22 16 6 40 16 0 0 56 38 13
2014 Information management 0 20 20 50 0 0 10 56 22 10
2014 Information technology 10 20 60 10 0 0 0 10 30 10
2014 None of the above 38 23 23 8 8 0 0 15 62 26

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 5 18 42 27 7 1 0 35 23 103
2020 Compliance, inspection and enforcement 7 11 50 25 7 0 0 31 18 44
2020 Communications or public affairs 4 33 47 4 11 0 0 15 37 25
2020 Science and technology 8 8 24 45 16 0 0 61 16 13
2020 Legal services 0 19 51 7 24 0 0 30 19 16
2020 Administration and operations 4 7 44 30 15 0 0 44 11 27
2020 Human resources 11 14 35 29 11 0 0 40 25 37
2020 Financial management 17 0 49 26 9 0 0 34 17 12
2020 Information management 6 0 38 31 19 6 0 53 7 16
2020 Information technology 0 13 51 30 6 0 0 36 13 16
2020 Policy 0 18 36 27 18 0 0 45 18 11
2020 Project management 18 18 18 36 9 0 0 45 36 11
2020 None of the above 8 8 38 46 0 0 0 46 15 13
2019 Federal regulators 9 16 48 21 5 1 0 26 25 116
2019 Compliance, inspection and enforcement 6 17 39 39 0 0 0 39 22 36
2019 Communications or public affairs 10 40 35 5 9 0 0 14 51 20
2019 Legal services 8 0 50 33 8 0 0 42 8 12
2019 Administration and operations 3 6 30 42 12 3 3 58 10 33
2019 Human resources 3 20 53 20 3 0 0 23 23 30
2019 Financial management 8 23 23 31 15 0 0 46 31 13
2019 Information technology 30 10 50 10 0 0 0 10 40 10
2019 Project management 10 20 30 20 20 0 0 40 30 10
2019 None of the above 11 21 42 21 5 0 0 26 32 19
2018 Federal regulators 10 14 41 31 4 0 0 35 24 97
2018 Compliance, inspection and enforcement 13 25 29 33 0 0 0 33 38 24
2018 Communications or public affairs 14 29 29 21 7 0 0 29 43 14
2018 Administration and operations 6 6 39 32 16 0 0 48 13 31
2018 Human resources 10 10 52 29 0 0 0 29 19 21
2018 Information technology 0 50 30 20 0 0 0 20 50 10
2018 None of the above 21 7 57 14 0 0 0 14 29 14
2017 Federal regulators 5 21 39 24 11 0 0 35 26 88
2017 Compliance, inspection and enforcement 5 17 49 15 10 2 2 26 23 41
2017 Communications or public affairs 40 20 40 0 0 0 0 0 60 10
2017 Legal services 9 0 55 18 18 0 0 36 9 11
2017 Administration and operations 4 24 40 28 4 0 0 32 28 25
2017 Human resources 27 33 20 13 7 0 0 20 60 15
2017 Information management 8 8 42 8 17 8 8 30 20 12
2017 None of the above 14 19 38 19 5 5 0 25 35 21
2014 Federal regulators 4 13 42 35 6 1 0 41 17 120
2014 Compliance, inspection and enforcement 3 14 22 35 16 5 5 58 18 37
2014 Communications or public affairs 0 15 54 23 8 0 0 31 15 13
2014 Legal services 0 4 39 39 17 0 0 57 4 23
2014 Administration and operations 3 19 29 35 14 0 0 49 22 35
2014 Human resources 7 20 33 40 0 0 0 40 27 15
2014 Financial management 0 15 15 37 28 6 0 69 16 14
2014 Information management 0 0 70 30 0 0 0 30 0 10
2014 Information technology 0 20 60 20 0 0 0 20 20 10
2014 None of the above 20 24 28 16 12 0 0 28 44 25

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 16 23 31 19 10 1 0 29 39 103
2020 Compliance, inspection and enforcement 16 23 37 14 11 0 0 25 39 44
2020 Communications or public affairs 20 39 15 16 7 0 4 24 61 26
2020 Science and technology 8 16 39 29 8 0 0 37 24 13
2020 Legal services 0 19 24 27 30 0 0 58 19 16
2020 Administration and operations 8 19 27 23 23 0 0 46 27 26
2020 Human resources 11 19 34 23 11 3 0 35 30 38
2020 Financial management 17 26 23 26 9 0 0 34 43 12
2020 Information management 6 6 38 25 19 6 0 47 13 16
2020 Information technology 13 19 25 43 0 0 0 43 32 16
2020 Policy 9 0 27 36 27 0 0 64 9 11
2020 Project management 9 27 27 36 0 0 0 36 36 11
2020 None of the above 38 8 23 23 8 0 0 31 46 13
2019 Federal regulators 23 30 26 17 3 2 0 20 53 115
2019 Compliance, inspection and enforcement 19 22 44 11 3 0 0 14 42 36
2019 Communications or public affairs 35 20 10 15 14 5 0 31 59 20
2019 Legal services 8 25 58 8 0 0 0 8 33 12
2019 Administration and operations 3 18 45 18 9 3 3 29 23 33
2019 Human resources 13 37 30 17 0 0 3 17 52 30
2019 Financial management 31 8 38 15 8 0 0 23 38 13
2019 Information technology 80 10 0 10 0 0 0 10 90 10
2019 Project management 20 20 30 20 0 10 0 22 44 10
2019 None of the above 20 15 30 30 0 5 0 32 37 20
2018 Federal regulators 26 26 29 16 2 0 1 18 53 97
2018 Compliance, inspection and enforcement 24 32 32 8 4 0 0 12 56 25
2018 Communications or public affairs 36 29 7 21 0 0 7 23 69 14
2018 Administration and operations 3 19 48 26 0 0 3 27 23 31
2018 Human resources 14 19 33 24 5 5 0 30 35 21
2018 Information technology 40 30 20 10 0 0 0 10 70 10
2018 None of the above 36 50 14 0 0 0 0 0 86 14
2017 Federal regulators 13 25 28 20 13 0 1 33 39 88
2017 Compliance, inspection and enforcement 27 22 27 10 5 7 2 16 54 41
2017 Communications or public affairs 40 30 30 0 0 0 0 0 70 10
2017 Legal services 27 27 18 18 9 0 0 27 55 11
2017 Administration and operations 16 20 36 16 12 0 0 28 36 25
2017 Human resources 40 40 13 0 0 0 7 0 86 15
2017 Information management 42 17 8 0 17 8 8 20 70 12
2017 None of the above 38 24 24 14 0 0 0 14 62 21
2014 Federal regulators 7 27 35 24 6 1 0 31 34 121
2014 Compliance, inspection and enforcement 14 24 24 11 14 8 5 28 44 37
2014 Communications or public affairs 0 15 38 38 8 0 0 46 15 13
2014 Legal services 4 22 22 22 30 0 0 52 26 23
2014 Administration and operations 6 9 45 26 12 0 3 38 15 35
2014 Human resources 7 27 40 27 0 0 0 27 33 15
2014 Financial management 20 15 22 22 15 6 0 39 37 14
2014 Information management 20 40 30 10 0 0 0 10 60 10
2014 Information technology 30 30 0 30 0 10 0 33 67 10
2014 None of the above 27 19 31 15 4 4 0 20 48 26

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 1 9 22 38 26 2 2 67 10 104
2020 Compliance, inspection and enforcement 0 2 18 53 22 2 2 78 2 44
2020 Communications or public affairs 4 20 27 31 19 0 0 49 24 26
2020 Science and technology 8 0 8 37 47 0 0 84 8 13
2020 Legal services 0 0 7 42 44 0 7 93 0 16
2020 Administration and operations 8 4 15 38 23 4 8 70 13 26
2020 Human resources 0 5 25 43 25 0 3 69 6 37
2020 Financial management 0 17 26 49 9 0 0 57 17 12
2020 Information management 6 0 19 44 25 0 6 73 7 16
2020 Information technology 0 13 17 44 19 6 0 68 14 16
2020 Policy 0 0 18 36 45 0 0 82 0 11
2020 Project management 0 18 27 45 9 0 0 55 18 11
2020 None of the above 8 15 31 31 8 8 0 42 25 13
2019 Federal regulators 6 17 25 34 17 2 0 51 23 115
2019 Compliance, inspection and enforcement 3 6 31 53 8 0 0 61 8 36
2019 Communications or public affairs 5 48 5 16 25 0 0 41 53 19
2019 Legal services 8 0 25 42 17 8 0 64 9 12
2019 Administration and operations 3 15 33 24 18 3 3 45 19 33
2019 Human resources 0 0 33 50 13 0 3 66 0 30
2019 Financial management 23 23 15 15 23 0 0 38 46 13
2019 Information technology 20 20 20 10 20 0 10 33 44 10
2019 Project management 0 0 50 40 0 10 0 44 0 10
2019 None of the above 5 15 30 30 15 0 5 47 21 20
2018 Federal regulators 7 14 37 33 9 0 0 42 21 98
2018 Compliance, inspection and enforcement 13 13 25 46 4 0 0 50 25 24
2018 Communications or public affairs 29 21 21 21 0 7 0 23 54 14
2018 Administration and operations 0 10 39 35 6 3 6 46 11 31
2018 Human resources 5 5 24 52 10 5 0 65 10 21
2018 Information technology 20 20 30 30 0 0 0 30 40 10
2018 None of the above 7 36 50 7 0 0 0 7 43 14
2017 Federal regulators 7 10 26 35 19 2 1 56 17 88
2017 Compliance, inspection and enforcement 7 22 24 29 15 2 0 45 30 41
2017 Communications or public affairs 10 20 30 40 0 0 0 40 30 10
2017 Legal services 27 36 18 9 9 0 0 18 64 11
2017 Administration and operations 8 20 36 24 8 0 4 33 29 25
2017 Human resources 13 20 40 7 20 0 0 27 33 15
2017 Information management 17 8 42 8 8 0 17 20 30 12
2017 None of the above 19 19 33 14 10 5 0 25 40 21
2014 Federal regulators 6 24 34 23 9 2 2 34 31 121
2014 Compliance, inspection and enforcement 16 16 27 22 3 11 5 29 39 37
2014 Communications or public affairs 0 8 54 31 8 0 0 38 8 13
2014 Legal services 0 4 35 43 13 4 0 59 5 23
2014 Administration and operations 6 17 29 32 14 0 3 47 23 35
2014 Human resources 0 13 47 27 7 0 7 36 14 15
2014 Financial management 7 7 15 35 22 13 0 66 17 14
2014 Information management 30 20 20 30 0 0 0 30 50 10
2014 Information technology 0 10 40 30 10 10 0 44 11 10
2014 None of the above 23 12 35 15 4 8 4 22 39 26

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 12 35 31 16 7 0 0 23 47 104
2020 Compliance, inspection and enforcement 25 23 32 14 6 0 0 20 48 44
2020 Communications or public affairs 23 24 31 19 4 0 0 23 47 26
2020 Science and technology 24 29 16 24 8 0 0 31 53 13
2020 Legal services 0 30 39 12 19 0 0 30 30 16
2020 Administration and operations 19 15 22 33 11 0 0 44 33 27
2020 Human resources 8 25 30 26 8 0 3 36 34 37
2020 Financial management 0 23 43 26 9 0 0 34 23 12
2020 Information management 19 0 50 13 13 6 0 27 20 16
2020 Information technology 13 19 51 13 5 0 0 17 32 16
2020 Policy 9 18 45 0 27 0 0 27 27 11
2020 Project management 9 27 36 27 0 0 0 27 36 11
2020 None of the above 38 8 31 8 8 8 0 17 50 13
2019 Federal regulators 23 31 32 9 3 2 0 12 55 116
2019 Compliance, inspection and enforcement 28 22 44 3 3 0 0 6 50 36
2019 Communications or public affairs 21 27 27 20 5 0 0 25 48 19
2019 Legal services 25 0 50 17 8 0 0 25 25 12
2019 Administration and operations 15 18 39 21 6 0 0 27 33 33
2019 Human resources 20 17 40 10 7 3 3 18 39 30
2019 Financial management 8 23 54 8 8 0 0 15 31 13
2019 Information technology 10 50 20 20 0 0 0 20 60 10
2019 Project management 0 30 50 10 0 10 0 11 33 10
2019 None of the above 10 30 40 20 0 0 0 20 40 20
2018 Federal regulators 20 28 35 15 2 0 0 17 48 97
2018 Compliance, inspection and enforcement 28 36 20 12 4 0 0 16 64 25
2018 Communications or public affairs 21 36 36 0 0 7 0 0 62 14
2018 Administration and operations 19 26 42 6 3 3 0 10 47 31
2018 Human resources 10 43 38 5 0 5 0 5 55 21
2018 Information technology 10 30 40 20 0 0 0 20 40 10
2018 None of the above 43 36 14 7 0 0 0 7 79 14
2017 Federal regulators 13 23 40 18 5 0 0 24 36 88
2017 Compliance, inspection and enforcement 17 32 34 10 5 2 0 15 50 41
2017 Communications or public affairs 30 10 40 20 0 0 0 20 40 10
2017 Legal services 9 55 18 0 18 0 0 18 64 11
2017 Administration and operations 20 24 44 8 4 0 0 12 44 25
2017 Human resources 7 33 53 7 0 0 0 7 40 15
2017 Information management 42 0 33 8 8 0 8 18 45 12
2017 None of the above 38 33 10 10 5 5 0 15 75 21
2014 Federal regulators 7 28 41 16 6 0 2 22 36 121
2014 Compliance, inspection and enforcement 22 24 30 11 0 11 3 13 53 37
2014 Communications or public affairs 23 15 38 23 0 0 0 23 38 13
2014 Legal services 4 22 30 26 13 0 4 41 27 23
2014 Administration and operations 14 26 40 12 6 3 0 18 41 35
2014 Human resources 27 20 33 20 0 0 0 20 47 15
2014 Financial management 15 28 28 22 7 0 0 30 43 14
2014 Information management 30 10 40 20 0 0 0 20 40 10
2014 Information technology 10 20 20 40 10 0 0 50 30 10
2014 None of the above 35 27 31 0 8 0 0 8 62 26

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 5 10 33 36 13 1 2 51 15 103
2020 Compliance, inspection and enforcement 7 16 39 25 13 0 0 38 23 44
2020 Communications or public affairs 8 23 40 16 14 0 0 30 31 26
2020 Science and technology 8 16 31 37 8 0 0 45 24 13
2020 Legal services 7 7 30 49 7 0 0 56 14 16
2020 Administration and operations 0 11 26 37 26 0 0 63 11 27
2020 Human resources 13 16 24 28 16 3 0 46 30 38
2020 Financial management 0 6 34 51 9 0 0 60 6 12
2020 Information management 6 31 25 25 13 0 0 38 38 16
2020 Information technology 0 38 24 0 38 0 0 38 38 16
2020 Policy 0 0 36 27 27 9 0 60 0 11
2020 Project management 0 27 45 27 0 0 0 27 27 11
2020 None of the above 8 15 31 31 15 0 0 46 23 13
2019 Federal regulators 7 14 29 30 19 2 0 50 21 117
2019 Compliance, inspection and enforcement 8 17 33 28 14 0 0 42 25 36
2019 Communications or public affairs 10 10 40 20 19 0 0 39 20 20
2019 Legal services 0 25 17 42 17 0 0 58 25 12
2019 Administration and operations 3 6 30 39 18 0 3 59 9 33
2019 Human resources 3 10 23 33 30 0 0 63 13 30
2019 Financial management 0 31 23 15 31 0 0 46 31 13
2019 Information technology 10 0 10 40 40 0 0 80 10 10
2019 Project management 10 0 40 20 30 0 0 50 10 10
2019 None of the above 10 0 35 45 10 0 0 55 10 20
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 14 35 15 14 9 10 3 57 26 106
2020 Compliance, inspection and enforcement 13 30 25 18 14 0 0 43 32 44
2020 Communications or public affairs 8 34 27 12 12 4 4 45 26 26
2020 Science and technology 37 31 16 8 0 0 8 74 9 13
2020 Legal services 29 39 25 7 0 0 0 68 7 16
2020 Administration and operations 37 26 15 0 15 4 4 68 16 27
2020 Human resources 37 26 13 13 5 0 5 66 20 38
2020 Financial management 34 9 40 0 17 0 0 43 17 12
2020 Information management 31 38 0 13 13 0 6 73 27 16
2020 Information technology 43 32 0 6 6 13 0 85 15 16
2020 Policy 45 18 18 9 0 9 0 70 10 11
2020 Project management 27 27 36 0 9 0 0 55 9 11
2020 None of the above 23 23 23 15 8 0 8 50 25 13
2019 Federal regulators 20 26 24 15 9 3 3 49 26 116
2019 Compliance, inspection and enforcement 17 11 19 31 19 3 0 29 51 36
2019 Communications or public affairs 16 37 5 21 11 9 0 59 35 19
2019 Legal services 50 17 8 8 17 0 0 67 25 12
2019 Administration and operations 18 45 9 12 6 9 0 70 20 33
2019 Human resources 20 37 10 23 10 0 0 57 33 30
2019 Financial management 14 36 14 14 21 0 0 50 36 14
2019 Information technology 10 20 20 30 20 0 0 30 50 10
2019 Project management 0 40 30 20 0 10 0 44 22 10
2019 None of the above 5 40 20 25 5 5 0 47 32 20
2018 Federal regulators 10 33 20 20 12 3 1 46 33 97
2018 Compliance, inspection and enforcement 8 36 12 20 16 8 0 48 39 25
2018 Communications or public affairs 14 29 7 7 36 7 0 46 46 14
2018 Administration and operations 10 32 16 19 16 3 3 45 38 31
2018 Human resources 19 33 29 5 14 0 0 52 19 21
2018 Information technology 20 30 20 30 0 0 0 50 30 10
2018 None of the above 8 38 23 15 15 0 0 46 31 13
2017 Federal regulators 27 35 13 19 4 1 1 63 23 88
2017 Compliance, inspection and enforcement 17 29 20 15 7 10 2 53 25 41
2017 Communications or public affairs 20 20 10 20 30 0 0 40 50 10
2017 Legal services 0 55 18 27 0 0 0 55 27 11
2017 Administration and operations 8 60 16 12 4 0 0 68 16 25
2017 Human resources 13 53 0 20 13 0 0 67 33 15
2017 Information management 25 25 17 25 0 8 0 55 27 12
2017 None of the above 14 43 10 19 10 0 5 60 30 21
2014 Federal regulators 25 42 13 8 4 6 2 73 13 122
2014 Compliance, inspection and enforcement 41 24 8 11 0 5 11 77 13 37
2014 Communications or public affairs 23 23 23 8 23 0 0 46 31 13
2014 Legal services 22 43 9 17 0 9 0 71 19 23
2014 Administration and operations 24 32 12 15 12 3 3 59 28 34
2014 Human resources 20 53 0 20 0 0 7 79 21 15
2014 Financial management 7 59 13 13 0 7 0 72 14 14
2014 Information management 40 30 0 10 20 0 0 70 30 10
2014 Information technology 80 10 0 0 0 0 10 100 0 10
2014 None of the above 23 23 15 12 15 12 0 52 30 26

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 31 34 13 16 6 0 0 65 22 106
2020 Compliance, inspection and enforcement 27 36 7 9 18 2 0 65 28 44
2020 Communications or public affairs 51 22 4 16 8 0 0 72 24 26
2020 Science and technology 55 31 8 6 0 0 0 86 6 13
2020 Legal services 42 39 19 0 0 0 0 81 0 16
2020 Administration and operations 44 22 4 15 15 0 0 67 30 27
2020 Human resources 52 16 16 13 3 0 0 68 16 38
2020 Financial management 49 17 9 9 17 0 0 66 26 12
2020 Information management 44 38 6 0 13 0 0 81 13 16
2020 Information technology 36 38 0 19 6 0 0 75 25 16
2020 Policy 64 36 0 0 0 0 0 100 0 11
2020 Project management 45 36 9 9 0 0 0 82 9 11
2020 None of the above 31 31 8 15 15 0 0 62 31 13
2019 Federal regulators 34 34 9 16 6 0 0 69 22 116
2019 Compliance, inspection and enforcement 36 28 3 17 17 0 0 64 33 36
2019 Communications or public affairs 39 30 5 20 5 0 0 70 25 20
2019 Legal services 58 17 8 17 0 0 0 75 17 12
2019 Administration and operations 28 44 13 9 6 0 0 72 16 32
2019 Human resources 37 23 13 13 13 0 0 60 27 30
2019 Financial management 36 36 7 0 21 0 0 71 21 14
2019 Information technology 50 20 10 10 10 0 0 70 20 10
2019 Project management 40 30 20 10 0 0 0 70 10 10
2019 None of the above 20 45 0 30 5 0 0 65 35 20
2018 Federal regulators 28 27 16 18 10 0 0 55 28 96
2018 Compliance, inspection and enforcement 24 36 12 12 16 0 0 60 28 25
2018 Communications or public affairs 38 8 0 31 23 0 0 46 54 13
2018 Administration and operations 27 37 3 17 17 0 0 63 33 30
2018 Human resources 24 33 19 24 0 0 0 57 24 21
2018 Information technology 50 20 10 10 10 0 0 70 20 10
2018 None of the above 8 38 23 23 8 0 0 46 31 13
2017 Federal regulators 36 40 6 11 6 0 0 76 17 89
2017 Compliance, inspection and enforcement 37 32 12 12 7 0 0 68 20 41
2017 Communications or public affairs 40 20 10 20 10 0 0 60 30 10
2017 Legal services 18 64 0 18 0 0 0 82 18 11
2017 Administration and operations 24 40 8 20 8 0 0 64 28 25
2017 Human resources 27 13 27 20 13 0 0 40 33 15
2017 Information management 33 42 8 17 0 0 0 75 17 12
2017 None of the above 38 33 5 10 14 0 0 71 24 21
2014 Federal regulators 41 36 6 12 3 1 1 79 15 122
2014 Compliance, inspection and enforcement 57 30 8 0 0 5 0 91 0 37
2014 Communications or public affairs 31 15 15 23 15 0 0 46 38 13
2014 Legal services 35 35 9 22 0 0 0 70 22 23
2014 Administration and operations 38 33 3 21 3 3 0 73 24 34
2014 Human resources 40 53 0 0 0 7 0 100 0 15
2014 Financial management 15 65 13 7 0 0 0 80 7 14
2014 Information management 40 40 0 20 0 0 0 80 20 10
2014 Information technology 40 50 10 0 0 0 0 90 0 10
2014 None of the above 27 31 15 12 15 0 0 58 27 26

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 41 42 7 9 2 0 0 83 11 105
2020 Compliance, inspection and enforcement 43 34 5 16 2 0 0 77 18 44
2020 Communications or public affairs 48 32 8 12 0 0 0 80 12 26
2020 Science and technology 79 16 0 6 0 0 0 94 6 13
2020 Legal services 49 37 7 7 0 0 0 86 7 16
2020 Administration and operations 63 15 7 4 11 0 0 78 15 27
2020 Human resources 55 27 5 11 3 0 0 81 13 38
2020 Financial management 49 17 17 0 17 0 0 66 17 12
2020 Information management 47 40 7 7 0 0 0 87 7 15
2020 Information technology 52 20 14 7 7 0 0 73 14 15
2020 Policy 91 9 0 0 0 0 0 100 0 11
2020 Project management 36 27 27 9 0 0 0 64 9 11
2020 None of the above 54 31 8 0 8 0 0 85 8 13
2019 Federal regulators 41 36 12 10 1 0 0 77 11 117
2019 Compliance, inspection and enforcement 39 31 17 8 6 0 0 69 14 36
2019 Communications or public affairs 44 25 10 20 0 0 0 70 20 20
2019 Legal services 75 8 8 8 0 0 0 83 8 12
2019 Administration and operations 27 61 3 6 3 0 0 88 9 33
2019 Human resources 33 40 7 17 3 0 0 73 20 30
2019 Financial management 29 29 14 7 21 0 0 57 29 14
2019 Information technology 20 40 10 20 10 0 0 60 30 10
2019 Project management 50 40 0 10 0 0 0 90 10 10
2019 None of the above 25 50 0 25 0 0 0 75 25 20
2018 Federal regulators 38 42 14 3 3 0 0 80 6 97
2018 Compliance, inspection and enforcement 40 36 12 12 0 0 0 76 12 25
2018 Communications or public affairs 29 21 0 36 14 0 0 50 50 14
2018 Administration and operations 26 35 10 16 13 0 0 61 29 31
2018 Human resources 29 43 5 19 5 0 0 71 24 21
2018 Information technology 60 10 20 10 0 0 0 70 10 10
2018 None of the above 31 38 23 0 8 0 0 69 8 13
2017 Federal regulators 45 45 4 5 0 0 0 90 5 88
2017 Compliance, inspection and enforcement 44 32 7 10 7 0 0 76 17 41
2017 Communications or public affairs 20 40 0 30 10 0 0 60 40 10
2017 Legal services 45 45 0 9 0 0 0 91 9 11
2017 Administration and operations 28 48 16 8 0 0 0 76 8 25
2017 Human resources 33 27 13 27 0 0 0 60 27 15
2017 Information management 25 50 17 8 0 0 0 75 8 12
2017 None of the above 43 29 0 19 10 0 0 71 29 21
2014 Federal regulators 58 32 5 3 2 0 0 90 5 122
2014 Compliance, inspection and enforcement 57 38 3 0 3 0 0 95 3 37
2014 Communications or public affairs 15 46 8 23 8 0 0 62 31 13
2014 Legal services 48 39 4 9 0 0 0 87 9 23
2014 Administration and operations 34 55 12 0 0 0 0 88 0 35
2014 Human resources 33 53 0 13 0 0 0 87 13 15
2014 Financial management 43 43 15 0 0 0 0 85 0 14
2014 Information management 30 30 20 10 10 0 0 60 20 10
2014 Information technology 80 20 0 0 0 0 0 100 0 10
2014 None of the above 40 28 20 4 8 0 0 68 12 25

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 31 48 8 9 3 1 0 80 12 105
2020 Compliance, inspection and enforcement 34 48 5 7 5 2 0 84 12 44
2020 Communications or public affairs 48 40 8 0 4 0 0 88 4 26
2020 Science and technology 47 31 16 6 0 0 0 79 6 13
2020 Legal services 42 44 7 7 0 0 0 86 7 16
2020 Administration and operations 38 42 4 4 12 0 0 81 15 26
2020 Human resources 52 24 13 11 0 0 0 76 11 38
2020 Financial management 57 9 9 9 17 0 0 66 26 12
2020 Information management 44 44 0 6 6 0 0 88 13 16
2020 Information technology 56 25 6 0 13 0 0 81 13 16
2020 Policy 73 27 0 0 0 0 0 100 0 11
2020 Project management 36 55 9 0 0 0 0 91 0 11
2020 None of the above 38 31 15 8 8 0 0 69 15 13
2019 Federal regulators 37 41 14 7 2 0 0 78 9 117
2019 Compliance, inspection and enforcement 26 43 17 9 6 0 0 69 14 35
2019 Communications or public affairs 44 45 5 5 0 0 0 90 5 20
2019 Legal services 67 33 0 0 0 0 0 100 0 12
2019 Administration and operations 18 61 15 6 0 0 0 79 6 33
2019 Human resources 27 57 7 7 3 0 0 83 10 30
2019 Financial management 29 36 14 7 14 0 0 64 21 14
2019 Information technology 30 60 0 0 10 0 0 90 10 10
2019 Project management 50 40 10 0 0 0 0 90 0 10
2019 None of the above 25 45 5 20 5 0 0 70 25 20
2018 Federal regulators 34 41 17 4 4 0 0 75 8 97
2018 Compliance, inspection and enforcement 16 56 16 8 4 0 0 72 12 25
2018 Communications or public affairs 21 43 0 14 21 0 0 64 36 14
2018 Administration and operations 26 42 13 13 6 0 0 68 19 31
2018 Human resources 29 43 19 10 0 0 0 71 10 21
2018 Information technology 50 30 10 10 0 0 0 80 10 10
2018 None of the above 8 54 31 0 8 0 0 62 8 13

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 42 23 10 10 5 7 3 72 17 106
2020 Compliance, inspection and enforcement 41 30 14 5 9 2 0 72 14 44
2020 Communications or public affairs 47 31 4 4 8 7 0 83 13 26
2020 Science and technology 76 16 8 0 0 0 0 92 0 13
2020 Legal services 49 25 19 7 0 0 0 75 7 16
2020 Administration and operations 63 19 0 0 15 4 0 85 15 27
2020 Human resources 50 16 13 3 8 8 3 73 12 38
2020 Financial management 57 9 9 9 9 9 0 72 19 12
2020 Information management 31 44 6 13 6 0 0 75 19 16
2020 Information technology 44 13 17 6 13 0 6 61 20 16
2020 Policy 73 18 0 9 0 0 0 91 9 11
2020 Project management 36 45 0 18 0 0 0 82 18 11
2020 None of the above 38 31 0 0 15 8 8 82 18 13
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 48 32 10 2 5 2 2 82 7 106
2020 Compliance, inspection and enforcement 47 32 9 5 7 0 0 79 11 44
2020 Communications or public affairs 63 29 0 8 0 0 0 92 8 25
2020 Science and technology 76 16 8 0 0 0 0 92 0 13
2020 Legal services 61 32 7 0 0 0 0 93 0 16
2020 Administration and operations 63 22 4 0 11 0 0 85 11 27
2020 Human resources 60 21 13 5 0 0 0 81 5 38
2020 Financial management 43 26 23 0 9 0 0 68 9 12
2020 Information management 56 31 6 0 0 0 6 93 0 16
2020 Information technology 62 19 0 13 6 0 0 81 19 16
2020 Policy 64 36 0 0 0 0 0 100 0 11
2020 Project management 45 45 0 0 9 0 0 91 9 11
2020 None of the above 54 23 15 0 8 0 0 77 8 13
2019 Federal regulators 50 31 9 6 2 1 2 82 8 117
2019 Compliance, inspection and enforcement 53 36 0 6 6 0 0 89 11 36
2019 Communications or public affairs 55 40 0 5 0 0 0 95 5 20
2019 Legal services 75 17 8 0 0 0 0 92 0 12
2019 Administration and operations 34 47 13 3 0 3 0 84 3 32
2019 Human resources 50 23 13 3 3 0 7 79 7 30
2019 Financial management 64 14 21 0 0 0 0 79 0 14
2019 Information technology 40 20 20 20 0 0 0 60 20 10
2019 Project management 70 20 10 0 0 0 0 90 0 10
2019 None of the above 30 50 10 10 0 0 0 80 10 20

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 40 30 12 11 6 0 1 70 17 106
2020 Compliance, inspection and enforcement 34 39 11 9 7 0 0 73 16 44
2020 Communications or public affairs 37 24 28 8 4 0 0 60 12 26
2020 Science and technology 71 21 0 8 0 0 0 92 8 13
2020 Legal services 40 45 7 7 0 0 0 85 7 15
2020 Administration and operations 52 26 15 0 7 0 0 78 7 27
2020 Human resources 39 37 5 16 3 0 0 76 19 38
2020 Financial management 26 23 34 0 17 0 0 49 17 12
2020 Information management 56 19 13 6 0 6 0 80 7 16
2020 Information technology 38 36 0 19 6 0 0 75 25 16
2020 Policy 36 45 18 0 0 0 0 82 0 11
2020 Project management 18 55 18 0 9 0 0 73 9 11
2020 None of the above 54 8 0 23 15 0 0 62 38 13
2019 Federal regulators 39 32 18 7 4 0 0 71 11 117
2019 Compliance, inspection and enforcement 33 33 14 11 8 0 0 67 19 36
2019 Communications or public affairs 40 29 10 20 0 0 0 70 20 20
2019 Legal services 67 8 17 8 0 0 0 75 8 12
2019 Administration and operations 27 48 12 9 0 0 3 78 9 33
2019 Human resources 37 37 13 10 3 0 0 73 13 30
2019 Financial management 29 43 14 0 14 0 0 71 14 14
2019 Information technology 20 20 10 40 10 0 0 40 50 10
2019 Project management 40 30 10 20 0 0 0 70 20 10
2019 None of the above 35 40 5 15 5 0 0 75 20 20
2018 Federal regulators 29 37 16 11 6 0 1 66 17 98
2018 Compliance, inspection and enforcement 29 33 13 17 8 0 0 63 25 24
2018 Communications or public affairs 21 36 14 0 21 7 0 62 23 14
2018 Administration and operations 27 47 20 3 3 0 0 73 7 30
2018 Human resources 24 38 5 24 10 0 0 62 33 21
2018 Information technology 20 50 10 20 0 0 0 70 20 10
2018 None of the above 21 36 7 14 21 0 0 57 36 14
2017 Federal regulators 32 33 11 16 6 0 1 66 23 89
2017 Compliance, inspection and enforcement 27 41 12 15 2 2 0 70 18 41
2017 Communications or public affairs 30 40 10 10 10 0 0 70 20 10
2017 Legal services 27 45 18 9 0 0 0 73 9 11
2017 Administration and operations 36 40 4 12 8 0 0 76 20 25
2017 Human resources 7 47 13 13 20 0 0 53 33 15
2017 Information management 42 17 17 0 17 8 0 64 18 12
2017 None of the above 29 33 10 10 14 5 0 65 25 21
2014 Federal regulators 31 37 12 11 6 1 3 70 17 122
2014 Compliance, inspection and enforcement 38 43 5 11 0 3 0 83 11 37
2014 Communications or public affairs 15 31 15 23 15 0 0 46 38 13
2014 Legal services 39 39 4 17 0 0 0 78 17 23
2014 Administration and operations 35 37 14 3 6 3 2 76 9 35
2014 Human resources 47 27 7 13 0 7 0 79 14 15
2014 Financial management 30 43 7 15 6 0 0 72 20 14
2014 Information management 50 30 10 10 0 0 0 80 10 10
2014 Information technology 50 40 0 0 0 10 0 100 0 10
2014 None of the above 27 31 19 12 12 0 0 58 23 26

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 45 32 7 8 7 1 2 78 15 106
2020 Compliance, inspection and enforcement 45 18 16 11 7 2 0 65 19 44
2020 Communications or public affairs 38 39 12 8 4 0 0 76 12 26
2020 Science and technology 63 16 6 8 0 0 8 85 9 13
2020 Legal services 37 17 25 20 0 0 0 54 20 16
2020 Administration and operations 59 22 4 7 7 0 0 81 15 27
2020 Human resources 50 13 21 8 3 5 0 66 11 38
2020 Financial management 36 18 18 18 9 0 0 55 27 11
2020 Information management 50 25 13 6 0 6 0 80 7 16
2020 Information technology 51 24 6 0 19 0 0 75 19 16
2020 Policy 73 9 18 0 0 0 0 82 0 11
2020 Project management 45 36 9 0 9 0 0 82 9 11
2020 None of the above 46 8 15 0 23 0 8 58 25 13

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 48 25 8 9 9 2 1 75 18 106
2020 Compliance, inspection and enforcement 38 27 11 16 7 0 0 66 23 44
2020 Communications or public affairs 46 23 12 12 8 0 0 68 20 26
2020 Science and technology 79 21 0 0 0 0 0 100 0 13
2020 Legal services 49 37 14 0 0 0 0 86 0 16
2020 Administration and operations 52 26 0 7 11 0 4 81 19 27
2020 Human resources 50 27 5 11 8 0 0 76 19 38
2020 Financial management 40 26 17 9 9 0 0 66 17 12
2020 Information management 50 31 6 6 0 6 0 87 7 16
2020 Information technology 49 25 0 13 13 0 0 75 25 16
2020 Policy 55 27 18 0 0 0 0 82 0 11
2020 Project management 36 45 9 0 9 0 0 82 9 11
2020 None of the above 46 23 0 0 31 0 0 69 31 13
2019 Federal regulators 42 39 8 8 2 2 0 82 10 114
2019 Compliance, inspection and enforcement 36 28 17 14 6 0 0 64 19 36
2019 Communications or public affairs 44 51 0 0 5 0 0 95 5 20
2019 Legal services 58 17 25 0 0 0 0 75 0 12
2019 Administration and operations 33 52 9 6 0 0 0 85 6 33
2019 Human resources 41 31 10 14 0 0 3 75 14 29
2019 Financial management 57 21 7 7 7 0 0 79 14 14
2019 Information technology 30 30 20 20 0 0 0 60 20 10
2019 Project management 30 50 20 0 0 0 0 80 0 10
2019 None of the above 35 30 15 15 5 0 0 65 20 20
2018 Federal regulators 41 34 11 8 5 0 1 75 13 98
2018 Compliance, inspection and enforcement 42 25 4 13 13 4 0 70 26 24
2018 Communications or public affairs 21 36 7 14 14 7 0 62 31 14
2018 Administration and operations 43 30 13 10 3 0 0 73 13 30
2018 Human resources 35 30 10 15 10 0 0 65 25 20
2018 Information technology 30 30 10 30 0 0 0 60 30 10
2018 None of the above 21 43 14 7 14 0 0 64 21 14
2017 Federal regulators 42 41 3 9 3 1 1 85 12 89
2017 Compliance, inspection and enforcement 46 32 7 7 5 2 0 80 13 41
2017 Communications or public affairs 20 40 20 0 20 0 0 60 20 10
2017 Legal services 45 27 18 0 9 0 0 73 9 11
2017 Administration and operations 44 28 8 16 4 0 0 72 20 25
2017 Human resources 0 53 13 33 0 0 0 53 33 15
2017 Information management 33 50 8 8 0 0 0 83 8 12
2017 None of the above 38 29 5 24 5 0 0 67 29 21
2014 Federal regulators 39 36 8 10 5 0 3 77 15 122
2014 Compliance, inspection and enforcement 57 35 0 5 0 0 3 94 6 37
2014 Communications or public affairs 23 38 0 23 15 0 0 62 38 13
2014 Legal services 43 43 4 9 0 0 0 87 9 23
2014 Administration and operations 35 37 14 9 0 3 2 76 9 35
2014 Human resources 33 53 0 7 0 7 0 93 7 15
2014 Financial management 22 50 20 7 0 0 0 72 7 14
2014 Information management 60 20 10 10 0 0 0 80 10 10
2014 Information technology 70 30 0 0 0 0 0 100 0 10
2014 None of the above 31 35 4 19 8 4 0 68 28 26

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Federal regulators 42 58 106
2020 Compliance, inspection and enforcement 41 59 44
2020 Communications or public affairs 48 52 26
2020 Science and technology 63 37 13
2020 Legal services 32 68 16
2020 Administration and operations 33 67 27
2020 Human resources 42 58 38
2020 Financial management 26 74 12
2020 Information management 31 69 16
2020 Information technology 24 76 16
2020 Policy 40 60 10
2020 Project management 36 64 11
2020 None of the above 23 77 13

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 61 15 6 1 2 2 13 89 3 106
2020 Compliance, inspection and enforcement 75 9 2 0 0 9 5 97 0 44
2020 Communications or public affairs 69 23 8 0 0 0 0 92 0 26
2020 Science and technology 79 16 0 0 0 0 6 100 0 13
2020 Legal services 75 25 0 0 0 0 0 100 0 16
2020 Administration and operations 70 11 15 0 0 0 4 85 0 27
2020 Human resources 66 20 0 0 3 3 8 97 3 38
2020 Financial management 68 0 15 9 9 0 0 68 17 12
2020 Information management 50 13 6 0 0 13 19 91 0 16
2020 Information technology 62 25 6 0 6 0 0 87 6 16
2020 Policy 73 9 18 0 0 0 0 82 0 11
2020 Project management 82 9 0 9 0 0 0 91 9 11
2020 None of the above 42 17 8 8 0 25 0 78 11 12

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 63 16 7 9 4 1 1 80 13 105
2020 Compliance, inspection and enforcement 73 11 11 2 2 0 0 84 5 44
2020 Communications or public affairs 53 19 8 16 4 0 0 72 20 26
2020 Science and technology 71 21 8 0 0 0 0 92 0 13
2020 Legal services 54 39 7 0 0 0 0 93 0 16
2020 Administration and operations 67 22 0 7 4 0 0 89 11 27
2020 Human resources 61 18 11 8 3 0 0 79 11 38
2020 Financial management 49 26 9 9 9 0 0 74 17 12
2020 Information management 63 13 13 0 0 13 0 86 0 16
2020 Information technology 57 17 0 6 19 0 0 75 25 16
2020 Policy 91 0 9 0 0 0 0 91 0 11
2020 Project management 82 18 0 0 0 0 0 100 0 11
2020 None of the above 54 15 0 15 15 0 0 69 31 13
2019 Federal regulators 51 33 4 9 2 0 1 84 11 116
2019 Compliance, inspection and enforcement 44 28 14 6 8 0 0 72 14 36
2019 Communications or public affairs 44 40 5 5 5 0 0 85 10 20
2019 Legal services 58 25 17 0 0 0 0 83 0 12
2019 Administration and operations 42 42 0 12 0 0 3 88 13 33
2019 Human resources 37 43 10 3 7 0 0 80 10 30
2019 Financial management 50 29 14 7 0 0 0 79 7 14
2019 Information technology 40 10 20 20 10 0 0 50 30 10
2019 Project management 50 30 10 10 0 0 0 80 10 10
2019 None of the above 35 30 20 15 0 0 0 65 15 20
2018 Federal regulators 43 31 15 4 7 0 1 74 12 97
2018 Compliance, inspection and enforcement 38 33 13 8 8 0 0 71 17 24
2018 Communications or public affairs 29 43 0 14 7 7 0 77 23 14
2018 Administration and operations 53 27 7 10 3 0 0 80 13 30
2018 Human resources 33 38 10 5 14 0 0 71 19 21
2018 Information technology 40 20 20 20 0 0 0 60 20 10
2018 None of the above 29 29 7 29 7 0 0 57 36 14
2017 Federal regulators 50 26 6 4 11 0 2 78 15 89
2017 Compliance, inspection and enforcement 46 37 12 2 2 0 0 83 5 41
2017 Communications or public affairs 40 20 10 0 30 0 0 60 30 10
2017 Legal services 27 45 9 18 0 0 0 73 18 11
2017 Administration and operations 48 28 12 0 12 0 0 76 12 25
2017 Human resources 20 27 27 20 7 0 0 47 27 15
2017 Information management 42 25 17 8 8 0 0 67 17 12
2017 None of the above 38 29 14 5 14 0 0 67 19 21
2014 Federal regulators 49 26 11 7 4 0 3 77 12 122
2014 Compliance, inspection and enforcement 59 32 0 8 0 0 0 92 8 37
2014 Communications or public affairs 15 46 0 23 15 0 0 62 38 13
2014 Legal services 61 17 17 4 0 0 0 78 4 23
2014 Administration and operations 49 26 12 6 6 0 2 76 12 35
2014 Human resources 33 53 7 0 0 7 0 93 0 15
2014 Financial management 37 35 15 0 13 0 0 72 13 14
2014 Information management 50 40 10 0 0 0 0 90 0 10
2014 Information technology 70 30 0 0 0 0 0 100 0 10
2014 None of the above 42 31 4 8 15 0 0 73 23 26
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 33 25 16 13 7 6 0 62 21 106
2020 Compliance, inspection and enforcement 15 41 16 7 14 7 0 61 22 44
2020 Communications or public affairs 18 47 12 20 0 4 0 67 21 26
2020 Science and technology 53 24 16 0 0 8 0 83 0 13
2020 Legal services 44 44 7 5 0 0 0 88 5 16
2020 Administration and operations 48 30 7 7 7 0 0 78 15 27
2020 Human resources 37 28 8 16 5 5 0 69 22 38
2020 Financial management 43 6 34 9 9 0 0 49 17 12
2020 Information management 31 31 19 6 13 0 0 63 19 16
2020 Information technology 19 51 13 0 6 11 0 79 7 16
2020 Policy 55 45 0 0 0 0 0 100 0 11
2020 Project management 18 45 18 9 9 0 0 64 18 11
2020 None of the above 23 15 38 8 15 0 0 38 23 13
2019 Federal regulators 16 31 16 15 15 8 0 50 32 116
2019 Compliance, inspection and enforcement 14 25 33 17 11 0 0 39 28 36
2019 Communications or public affairs 15 30 24 10 15 5 0 48 27 20
2019 Legal services 17 58 17 8 0 0 0 75 8 12
2019 Administration and operations 27 45 3 12 9 3 0 75 22 33
2019 Human resources 17 40 13 23 7 0 0 57 30 30
2019 Financial management 23 8 23 23 23 0 0 31 46 13
2019 Information technology 0 30 40 0 30 0 0 30 30 10
2019 Project management 10 40 20 10 10 10 0 56 22 10
2019 None of the above 15 25 10 15 25 10 0 44 44 20
2018 Federal regulators 14 33 18 19 15 1 0 48 35 98
2018 Compliance, inspection and enforcement 4 36 16 28 4 12 0 45 36 25
2018 Communications or public affairs 7 36 7 29 7 14 0 50 42 14
2018 Administration and operations 23 35 16 10 16 0 0 58 26 31
2018 Human resources 14 24 10 38 5 10 0 42 47 21
2018 Information technology 10 40 20 20 10 0 0 50 30 10
2018 None of the above 0 29 50 14 7 0 0 29 21 14
2017 Federal regulators 17 27 16 19 16 4 0 46 37 89
2017 Compliance, inspection and enforcement 12 32 15 20 12 10 0 49 35 41
2017 Communications or public affairs 10 40 20 20 10 0 0 50 30 10
2017 Legal services 9 36 0 27 18 9 0 50 50 11
2017 Administration and operations 16 48 8 28 0 0 0 64 28 25
2017 Human resources 13 40 20 20 0 7 0 57 21 15
2017 Information management 0 25 17 17 25 17 0 30 50 12
2017 None of the above 10 14 10 29 33 5 0 25 65 21
2014 Federal regulators 27 41 10 12 3 5 1 72 17 122
2014 Compliance, inspection and enforcement 36 47 8 0 0 8 0 91 0 36
2014 Communications or public affairs 8 54 15 15 8 0 0 62 23 13
2014 Legal services 48 39 4 9 0 0 0 87 9 23
2014 Administration and operations 25 46 17 9 0 3 0 73 9 35
2014 Human resources 20 40 13 7 0 20 0 75 8 15
2014 Financial management 15 28 30 15 6 7 0 46 22 14
2014 Information management 30 50 10 0 10 0 0 80 10 10
2014 Information technology 10 50 20 0 0 20 0 75 0 10
2014 None of the above 12 38 4 15 23 8 0 54 42 26

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 32 29 14 17 8 0 0 61 25 104
2020 Compliance, inspection and enforcement 22 23 30 14 11 0 0 45 25 44
2020 Communications or public affairs 7 49 24 16 4 0 0 56 20 26
2020 Science and technology 37 31 24 8 0 0 0 69 8 13
2020 Legal services 51 24 14 12 0 0 0 75 12 16
2020 Administration and operations 50 27 8 4 12 0 0 77 15 26
2020 Human resources 42 20 16 19 3 0 0 63 21 38
2020 Financial management 34 9 40 9 9 0 0 43 17 12
2020 Information management 25 38 19 0 19 0 0 63 19 16
2020 Information technology 13 51 13 6 13 5 0 67 20 16
2020 Policy 36 55 9 0 0 0 0 91 0 11
2020 Project management 18 55 9 18 0 0 0 73 18 11
2020 None of the above 15 23 31 15 15 0 0 38 31 13
2019 Federal regulators 15 23 13 24 22 3 0 39 47 117
2019 Compliance, inspection and enforcement 11 25 19 25 19 0 0 36 44 36
2019 Communications or public affairs 10 30 14 25 20 0 0 40 45 20
2019 Legal services 25 33 17 25 0 0 0 58 25 12
2019 Administration and operations 24 39 9 24 3 0 0 64 27 33
2019 Human resources 17 50 3 27 3 0 0 67 30 30
2019 Financial management 23 8 15 8 46 0 0 31 54 13
2019 Information technology 0 20 10 20 50 0 0 20 70 10
2019 Project management 10 50 20 10 10 0 0 60 20 10
2019 None of the above 20 15 10 20 30 5 0 37 53 20
2018 Federal regulators 6 30 20 23 21 0 0 36 45 98
2018 Compliance, inspection and enforcement 0 25 21 25 21 8 0 27 50 24
2018 Communications or public affairs 14 21 14 36 14 0 0 36 50 14
2018 Administration and operations 13 42 6 29 10 0 0 55 39 31
2018 Human resources 15 30 0 40 10 5 0 47 53 20
2018 Information technology 10 30 20 20 20 0 0 40 40 10
2018 None of the above 0 29 29 21 21 0 0 29 43 14
2017 Federal regulators 13 24 18 26 16 3 0 38 44 89
2017 Compliance, inspection and enforcement 7 27 17 27 22 0 0 34 49 41
2017 Communications or public affairs 0 50 10 20 20 0 0 50 40 10
2017 Legal services 9 27 0 27 36 0 0 36 64 11
2017 Administration and operations 16 52 8 20 4 0 0 68 24 25
2017 Human resources 20 33 20 13 13 0 0 53 27 15
2017 Information management 0 17 17 42 25 0 0 17 67 12
2017 None of the above 14 14 10 24 38 0 0 29 62 21
2014 Federal regulators 22 45 12 14 6 0 1 68 20 122
2014 Compliance, inspection and enforcement 30 51 5 8 0 5 0 86 9 37
2014 Communications or public affairs 8 46 8 23 8 8 0 58 33 13
2014 Legal services 48 35 13 4 0 0 0 83 4 23
2014 Administration and operations 25 52 17 3 0 3 0 79 3 35
2014 Human resources 7 60 13 7 0 13 0 77 8 15
2014 Financial management 15 22 30 7 20 6 0 39 30 14
2014 Information management 20 30 20 20 10 0 0 50 30 10
2014 Information technology 10 50 10 10 10 10 0 67 22 10
2014 None of the above 8 27 23 19 23 0 0 35 42 26

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 21 26 22 18 11 2 0 48 30 106
2020 Compliance, inspection and enforcement 18 25 21 21 14 2 0 44 35 44
2020 Communications or public affairs 10 32 19 36 4 0 0 42 40 26
2020 Science and technology 24 29 24 16 0 8 0 57 17 13
2020 Legal services 49 19 20 12 0 0 0 68 12 16
2020 Administration and operations 41 37 11 0 11 0 0 78 11 27
2020 Human resources 30 25 10 25 8 3 0 56 34 37
2020 Financial management 9 34 26 23 9 0 0 43 32 12
2020 Information management 13 38 19 6 13 13 0 57 21 16
2020 Information technology 19 38 25 6 6 5 0 60 13 16
2020 Policy 36 45 0 18 0 0 0 82 18 11
2020 Project management 9 55 18 0 18 0 0 64 18 11
2020 None of the above 0 23 31 38 8 0 0 23 46 13
2019 Federal regulators 9 21 19 24 24 4 0 30 50 117
2019 Compliance, inspection and enforcement 8 19 19 31 22 0 0 28 53 36
2019 Communications or public affairs 0 11 27 37 21 4 0 11 61 19
2019 Legal services 0 50 25 25 0 0 0 50 25 12
2019 Administration and operations 18 42 9 15 12 3 0 63 28 33
2019 Human resources 7 40 13 33 3 3 0 48 38 30
2019 Financial management 8 23 15 31 23 0 0 31 54 13
2019 Information technology 0 20 20 30 30 0 0 20 60 10
2019 Project management 0 40 10 30 10 10 0 44 44 10
2019 None of the above 15 20 15 15 30 5 0 37 47 20
2018 Federal regulators 4 21 23 21 27 3 0 26 50 98
2018 Compliance, inspection and enforcement 0 32 24 24 16 4 0 33 42 25
2018 Communications or public affairs 14 7 0 43 21 14 0 25 75 14
2018 Administration and operations 10 32 26 23 10 0 0 42 32 31
2018 Human resources 10 14 19 43 10 5 0 25 55 21
2018 Information technology 10 20 10 50 10 0 0 30 60 10
2018 None of the above 0 14 43 21 21 0 0 14 43 14
2017 Federal regulators 10 22 17 27 19 4 0 33 49 89
2017 Compliance, inspection and enforcement 0 28 20 20 20 13 0 31 46 40
2017 Communications or public affairs 0 30 30 20 20 0 0 30 40 10
2017 Legal services 18 18 0 36 27 0 0 36 64 11
2017 Administration and operations 20 36 4 28 8 4 0 58 38 25
2017 Human resources 7 27 33 20 13 0 0 33 33 15
2017 Information management 0 0 33 33 33 0 0 0 67 12
2017 None of the above 10 14 14 24 29 10 0 26 58 21
2014 Federal regulators 17 41 16 16 7 3 0 60 23 122
2014 Compliance, inspection and enforcement 24 35 16 14 0 11 0 67 15 37
2014 Communications or public affairs 8 31 23 15 15 8 0 42 33 13
2014 Legal services 30 52 9 9 0 0 0 83 9 23
2014 Administration and operations 14 46 22 12 0 6 0 64 12 35
2014 Human resources 14 50 14 14 0 7 0 69 15 14
2014 Financial management 15 30 22 7 20 6 0 47 30 14
2014 Information management 10 60 10 10 10 0 0 70 20 10
2014 Information technology 10 40 20 10 0 20 0 63 13 10
2014 None of the above 8 19 12 31 23 8 0 29 58 26

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 23 30 17 18 10 2 0 54 29 106
2020 Compliance, inspection and enforcement 13 39 16 18 14 0 0 52 32 44
2020 Communications or public affairs 4 22 27 32 16 0 0 26 48 26
2020 Science and technology 21 47 0 24 0 8 0 74 26 13
2020 Legal services 44 30 14 12 0 0 0 75 12 16
2020 Administration and operations 30 52 11 0 7 0 0 81 7 27
2020 Human resources 32 31 16 11 8 3 0 65 19 38
2020 Financial management 17 26 26 6 26 0 0 43 32 12
2020 Information management 19 31 25 6 13 6 0 53 20 16
2020 Information technology 38 38 0 6 13 5 0 80 20 16
2020 Policy 9 64 0 27 0 0 0 73 27 11
2020 Project management 18 36 27 9 9 0 0 55 18 11
2020 None of the above 8 38 15 23 15 0 0 46 38 13
2019 Federal regulators 9 28 15 24 21 4 0 38 46 117
2019 Compliance, inspection and enforcement 11 25 17 31 17 0 0 36 47 36
2019 Communications or public affairs 0 35 15 24 25 0 0 35 49 20
2019 Legal services 8 25 42 25 0 0 0 33 25 12
2019 Administration and operations 19 44 13 19 6 0 0 63 25 32
2019 Human resources 10 37 13 27 10 3 0 48 38 30
2019 Financial management 14 21 14 36 14 0 0 36 50 14
2019 Information technology 10 20 10 10 50 0 0 30 60 10
2019 Project management 10 20 20 20 30 0 0 30 50 10
2019 None of the above 10 10 20 10 40 10 0 22 56 20
2018 Federal regulators 3 29 14 29 25 0 0 32 54 97
2018 Compliance, inspection and enforcement 4 28 16 36 12 4 0 33 50 25
2018 Communications or public affairs 7 21 7 36 21 7 0 31 62 14
2018 Administration and operations 3 45 3 29 19 0 0 48 48 31
2018 Human resources 10 29 19 19 19 5 0 40 40 21
2018 Information technology 10 30 0 20 40 0 0 40 60 10
2018 None of the above 0 7 36 7 50 0 0 7 57 14
2017 Federal regulators 11 22 10 29 21 8 0 36 54 89
2017 Compliance, inspection and enforcement 2 34 10 22 24 7 0 39 50 41
2017 Communications or public affairs 0 30 20 40 10 0 0 30 50 10
2017 Legal services 9 36 9 36 9 0 0 45 45 11
2017 Administration and operations 8 44 16 28 4 0 0 52 32 25
2017 Human resources 0 47 27 13 13 0 0 47 27 15
2017 Information management 0 17 17 42 25 0 0 17 67 12
2017 None of the above 5 24 19 19 33 0 0 29 52 21
2014 Federal regulators 19 36 20 16 9 0 0 55 25 122
2014 Compliance, inspection and enforcement 30 30 11 24 0 5 0 63 26 37
2014 Communications or public affairs 0 62 8 23 8 0 0 62 31 13
2014 Legal services 26 57 9 9 0 0 0 83 9 23
2014 Administration and operations 17 28 37 12 3 3 0 47 15 35
2014 Human resources 20 47 13 13 0 7 0 71 14 15
2014 Financial management 22 7 28 15 20 7 0 32 38 14
2014 Information management 10 40 30 10 10 0 0 50 20 10
2014 Information technology 20 40 20 0 0 20 0 75 0 10
2014 None of the above 4 27 23 19 27 0 0 31 46 26

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 17 20 23 15 6 17 3 46 26 106
2020 Compliance, inspection and enforcement 23 18 27 14 7 9 2 46 23 44
2020 Communications or public affairs 14 8 24 32 16 7 0 23 51 26
2020 Science and technology 31 16 16 24 8 6 0 50 33 13
2020 Legal services 30 34 5 0 7 12 12 85 9 16
2020 Administration and operations 26 22 22 11 7 7 4 54 21 27
2020 Human resources 29 21 24 11 5 5 5 56 17 38
2020 Financial management 9 43 17 9 0 15 9 67 11 12
2020 Information management 25 6 6 0 13 44 6 63 25 16
2020 Information technology 25 25 13 19 0 17 0 62 23 16
2020 Policy 0 27 36 18 9 9 0 30 30 11
2020 Project management 27 0 27 36 9 0 0 27 45 11
2020 None of the above 8 15 23 8 8 23 15 38 25 13
2019 Federal regulators 8 24 24 13 12 17 3 39 31 117
2019 Compliance, inspection and enforcement 8 11 28 6 22 19 6 26 37 36
2019 Communications or public affairs 15 10 10 35 15 9 5 29 59 20
2019 Legal services 42 8 0 8 0 42 0 86 14 12
2019 Administration and operations 18 39 15 12 6 6 3 63 20 33
2019 Human resources 17 20 20 7 13 13 10 48 26 30
2019 Financial management 14 0 14 29 7 21 14 22 56 14
2019 Information technology 10 20 40 20 0 10 0 33 22 10
2019 Project management 20 10 10 40 10 10 0 33 56 10
2019 None of the above 15 10 15 25 20 15 0 29 53 20
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 22 56 12 6 5 0 0 78 11 105
2020 Compliance, inspection and enforcement 22 43 21 11 2 0 0 66 14 44
2020 Communications or public affairs 10 65 4 17 4 0 0 75 21 25
2020 Science and technology 31 53 8 0 0 8 0 91 0 13
2020 Legal services 32 68 0 0 0 0 0 100 0 16
2020 Administration and operations 30 41 26 0 0 4 0 73 0 27
2020 Human resources 38 46 14 0 3 0 0 84 3 37
2020 Financial management 17 57 26 0 0 0 0 74 0 12
2020 Information management 31 38 19 0 13 0 0 69 13 16
2020 Information technology 36 38 13 0 13 0 0 75 13 16
2020 Policy 36 36 9 18 0 0 0 73 18 11
2020 Project management 18 82 0 0 0 0 0 100 0 11
2020 None of the above 15 62 0 8 15 0 0 77 23 13
2019 Federal regulators 9 46 15 19 11 0 0 55 30 117
2019 Compliance, inspection and enforcement 8 42 17 22 11 0 0 50 33 36
2019 Communications or public affairs 19 51 0 10 20 0 0 70 30 20
2019 Legal services 25 25 8 33 0 8 0 55 36 12
2019 Administration and operations 24 39 12 18 3 3 0 66 22 33
2019 Human resources 23 63 10 3 0 0 0 87 3 30
2019 Financial management 21 43 14 14 7 0 0 64 21 14
2019 Information technology 0 50 10 30 10 0 0 50 40 10
2019 Project management 10 50 20 10 10 0 0 60 20 10
2019 None of the above 15 40 20 15 10 0 0 55 25 20
2018 Federal regulators 10 40 17 23 10 0 0 50 33 98
2018 Compliance, inspection and enforcement 16 44 16 20 4 0 0 60 24 25
2018 Communications or public affairs 14 36 14 21 7 7 0 54 31 14
2018 Administration and operations 13 52 10 16 10 0 0 65 26 31
2018 Human resources 19 48 10 24 0 0 0 67 24 21
2018 Information technology 30 40 20 0 10 0 0 70 10 10
2018 None of the above 0 36 29 21 14 0 0 36 36 14
2017 Federal regulators 17 29 14 30 6 3 0 48 38 89
2017 Compliance, inspection and enforcement 17 29 24 15 15 0 0 46 29 41
2017 Communications or public affairs 0 40 10 40 10 0 0 40 50 10
2017 Legal services 18 36 9 36 0 0 0 55 36 11
2017 Administration and operations 24 28 24 16 8 0 0 52 24 25
2017 Human resources 13 47 13 13 13 0 0 60 27 15
2017 Information management 8 33 25 8 25 0 0 42 33 12
2017 None of the above 14 29 14 19 24 0 0 43 43 21
2014 Federal regulators 28 45 15 8 4 0 0 73 12 122
2014 Compliance, inspection and enforcement 41 41 8 5 3 3 0 83 8 37
2014 Communications or public affairs 8 62 8 23 0 0 0 69 23 13
2014 Legal services 48 48 0 4 0 0 0 96 4 23
2014 Administration and operations 23 51 20 3 0 3 0 76 3 35
2014 Human resources 47 53 0 0 0 0 0 100 0 15
2014 Financial management 22 28 30 15 6 0 0 50 20 14
2014 Information management 30 50 10 10 0 0 0 80 10 10
2014 Information technology 20 60 10 10 0 0 0 80 10 10
2014 None of the above 23 31 15 15 15 0 0 54 31 26

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 16 43 16 19 6 0 0 59 25 103
2020 Compliance, inspection and enforcement 9 23 33 30 5 0 0 32 35 43
2020 Communications or public affairs 11 23 27 20 20 0 0 34 40 26
2020 Science and technology 24 31 14 16 8 8 0 60 26 13
2020 Legal services 12 56 20 12 0 0 0 68 12 16
2020 Administration and operations 26 44 7 11 11 0 0 70 22 27
2020 Human resources 21 42 13 19 3 3 0 65 22 38
2020 Financial management 0 43 32 26 0 0 0 43 26 12
2020 Information management 13 31 31 6 13 0 6 47 20 16
2020 Information technology 13 56 13 6 6 6 0 73 14 16
2020 Policy 27 27 27 9 9 0 0 55 18 11
2020 Project management 20 20 20 40 0 0 0 40 40 10
2020 None of the above 8 38 15 15 23 0 0 46 38 13
2019 Federal regulators 7 30 18 26 18 1 0 37 44 116
2019 Compliance, inspection and enforcement 6 31 17 22 25 0 0 36 47 36
2019 Communications or public affairs 5 39 10 30 15 0 0 44 45 20
2019 Legal services 25 25 8 33 0 8 0 55 36 12
2019 Administration and operations 12 48 18 18 0 3 0 63 19 33
2019 Human resources 10 50 13 23 3 0 0 60 27 30
2019 Financial management 14 29 14 14 21 7 0 46 38 14
2019 Information technology 10 20 40 20 10 0 0 30 30 10
2019 Project management 20 20 30 20 10 0 0 40 30 10
2019 None of the above 10 30 10 20 25 5 0 42 47 20

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 39 30 11 12 5 3 1 72 17 104
2020 Compliance, inspection and enforcement 34 30 11 14 9 2 0 65 23 44
2020 Communications or public affairs 30 47 8 8 4 4 0 79 12 26
2020 Science and technology 53 24 0 8 8 8 0 83 17 13
2020 Legal services 56 30 0 14 0 0 0 86 14 16
2020 Administration and operations 52 22 4 7 7 4 4 80 16 27
2020 Human resources 50 29 10 8 3 0 0 80 11 38
2020 Financial management 17 34 9 23 9 0 9 56 35 12
2020 Information management 44 31 13 0 13 0 0 75 13 16
2020 Information technology 25 43 13 0 13 6 0 73 14 16
2020 Policy 55 36 0 0 9 0 0 91 9 11
2020 Project management 27 45 18 9 0 0 0 73 9 11
2020 None of the above 38 23 8 15 15 0 0 62 31 13
2019 Federal regulators 25 30 21 12 9 3 1 57 21 116
2019 Compliance, inspection and enforcement 22 47 8 14 8 0 0 69 22 36
2019 Communications or public affairs 29 45 10 10 5 0 0 75 15 20
2019 Legal services 50 17 17 8 0 8 0 73 9 12
2019 Administration and operations 31 25 25 9 9 0 0 56 19 32
2019 Human resources 40 40 13 7 0 0 0 80 7 30
2019 Financial management 29 21 21 14 14 0 0 50 29 14
2019 Information technology 0 40 20 20 20 0 0 40 40 10
2019 Project management 40 10 30 20 0 0 0 50 20 10
2019 None of the above 20 40 20 5 10 5 0 63 16 20
2018 Federal regulators 21 38 20 14 5 1 1 60 20 96
2018 Compliance, inspection and enforcement 20 28 24 12 8 8 0 52 22 25
2018 Communications or public affairs 29 29 21 7 14 0 0 57 21 14
2018 Administration and operations 23 39 3 23 10 3 0 63 33 31
2018 Human resources 33 43 5 14 5 0 0 76 19 21
2018 Information technology 30 20 30 20 0 0 0 50 20 10
2018 None of the above 0 57 21 21 0 0 0 57 21 14
2017 Federal regulators 31 37 13 9 3 7 0 73 13 89
2017 Compliance, inspection and enforcement 39 32 12 10 7 0 0 71 17 41
2017 Communications or public affairs 10 50 20 20 0 0 0 60 20 10
2017 Legal services 18 36 27 9 0 9 0 60 10 11
2017 Administration and operations 28 32 20 16 0 4 0 63 17 25
2017 Human resources 20 33 33 7 7 0 0 53 13 15
2017 Information management 33 17 33 8 8 0 0 50 17 12
2017 None of the above 14 33 10 14 19 10 0 53 37 21
2014 Federal regulators 34 37 13 9 2 4 0 75 11 122
2014 Compliance, inspection and enforcement 49 24 5 5 3 8 5 84 9 37
2014 Communications or public affairs 15 38 15 31 0 0 0 54 31 13
2014 Legal services 52 26 9 9 0 4 0 82 9 23
2014 Administration and operations 32 50 9 6 0 3 0 85 6 34
2014 Human resources 53 40 0 0 7 0 0 93 7 15
2014 Financial management 28 22 43 7 0 0 0 50 7 14
2014 Information management 50 30 10 0 10 0 0 80 10 10
2014 Information technology 60 30 0 10 0 0 0 90 10 10
2014 None of the above 15 35 12 15 19 4 0 52 36 26

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 35 34 14 10 6 1 0 70 15 106
2020 Compliance, inspection and enforcement 36 21 30 11 2 0 0 57 14 44
2020 Communications or public affairs 26 32 31 12 0 0 0 57 12 26
2020 Science and technology 61 24 8 0 0 8 0 91 0 13
2020 Legal services 42 46 12 0 0 0 0 88 0 16
2020 Administration and operations 50 19 15 8 8 0 0 69 15 26
2020 Human resources 40 39 11 8 3 0 0 79 11 38
2020 Financial management 26 34 15 17 9 0 0 60 26 12
2020 Information management 38 38 6 0 19 0 0 75 19 16
2020 Information technology 32 43 19 6 0 0 0 75 6 16
2020 Policy 45 27 9 18 0 0 0 73 18 11
2020 Project management 27 36 18 18 0 0 0 64 18 11
2020 None of the above 25 42 8 17 8 0 0 67 25 12
2019 Federal regulators 19 32 20 16 12 1 0 52 28 117
2019 Compliance, inspection and enforcement 19 33 6 19 22 0 0 53 42 36
2019 Communications or public affairs 9 45 20 10 15 0 0 55 25 20
2019 Legal services 33 25 25 0 8 8 0 64 9 12
2019 Administration and operations 15 48 15 15 3 3 0 66 19 33
2019 Human resources 30 43 23 0 3 0 0 73 3 30
2019 Financial management 29 7 29 14 21 0 0 36 36 14
2019 Information technology 20 30 30 10 10 0 0 50 20 10
2019 Project management 40 10 40 10 0 0 0 50 10 10
2019 None of the above 16 11 32 32 5 5 0 28 39 19
2018 Federal regulators 18 33 22 17 11 0 0 51 28 97
2018 Compliance, inspection and enforcement 16 36 24 24 0 0 0 52 24 25
2018 Communications or public affairs 14 29 21 21 7 7 0 46 31 14
2018 Administration and operations 7 47 20 17 10 0 0 53 27 30
2018 Human resources 38 24 19 19 0 0 0 62 19 21
2018 Information technology 40 0 40 0 20 0 0 40 20 10
2018 None of the above 0 50 29 14 7 0 0 50 21 14

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 24 19 16 16 15 8 2 48 35 105
2020 Compliance, inspection and enforcement 20 21 21 14 21 5 0 42 36 44
2020 Communications or public affairs 0 15 41 15 12 15 0 18 33 25
2020 Science and technology 16 37 16 8 0 16 8 69 10 13
2020 Legal services 24 39 25 7 0 5 0 66 7 16
2020 Administration and operations 15 26 30 11 11 7 0 44 24 27
2020 Human resources 27 23 13 19 13 5 0 52 34 38
2020 Financial management 17 23 26 17 17 0 0 40 34 12
2020 Information management 13 38 19 0 19 13 0 57 21 16
2020 Information technology 25 6 36 6 13 6 6 36 22 16
2020 Policy 18 27 36 0 9 0 9 50 10 11
2020 Project management 10 40 0 20 30 0 0 50 50 10
2020 None of the above 15 31 8 23 15 8 0 50 42 13
2019 Federal regulators 16 14 23 14 23 9 2 33 41 117
2019 Compliance, inspection and enforcement 11 11 8 22 31 14 3 27 63 36
2019 Communications or public affairs 10 15 15 15 25 19 0 31 50 20
2019 Legal services 33 17 0 25 0 17 8 67 33 12
2019 Administration and operations 15 18 24 18 15 6 3 37 37 33
2019 Human resources 23 23 17 17 17 0 3 48 34 30
2019 Financial management 36 7 14 14 29 0 0 43 43 14
2019 Information technology 0 20 10 20 50 0 0 20 70 10
2019 Project management 10 10 30 10 20 20 0 25 38 10
2019 None of the above 20 15 0 25 30 10 0 39 61 20
2018 Federal regulators 10 13 19 23 24 10 1 26 52 97
2018 Compliance, inspection and enforcement 12 16 24 16 24 8 0 30 43 25
2018 Communications or public affairs 0 7 43 21 7 14 7 9 36 14
2018 Administration and operations 6 19 19 29 16 3 6 29 50 31
2018 Human resources 10 19 10 29 14 14 5 35 53 21
2018 Information technology 20 10 30 10 30 0 0 30 40 10
2018 None of the above 7 21 21 21 29 0 0 29 50 14
2017 Federal regulators 19 15 10 26 14 13 3 41 48 89
2017 Compliance, inspection and enforcement 12 22 20 20 20 5 2 37 42 41
2017 Communications or public affairs 0 20 0 30 40 10 0 22 78 10
2017 Legal services 18 9 45 18 0 9 0 30 20 11
2017 Administration and operations 12 20 24 24 8 12 0 36 36 25
2017 Human resources 7 20 13 20 27 7 7 31 54 15
2017 Information management 25 0 33 8 33 0 0 25 42 12
2017 None of the above 10 10 14 24 29 14 0 22 61 21
2014 Federal regulators 14 21 11 17 11 19 7 47 38 121
2014 Compliance, inspection and enforcement 30 19 14 8 5 22 3 64 18 37
2014 Communications or public affairs 15 15 23 31 8 8 0 33 42 13
2014 Legal services 22 9 22 17 17 13 0 35 40 23
2014 Administration and operations 9 36 12 12 18 11 3 52 34 34
2014 Human resources 33 20 7 7 7 27 0 73 18 15
2014 Financial management 7 20 30 37 0 6 0 30 39 14
2014 Information management 0 40 10 20 10 20 0 50 38 10
2014 Information technology 40 0 20 0 10 30 0 57 14 10
2014 None of the above 8 8 12 12 50 12 0 17 70 26

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 28 27 15 20 8 2 0 56 29 104
2020 Compliance, inspection and enforcement 25 25 16 27 5 2 0 51 33 44
2020 Communications or public affairs 11 39 32 19 0 0 0 49 19 26
2020 Science and technology 39 14 8 31 0 8 0 57 34 13
2020 Legal services 30 19 19 25 7 0 0 49 32 16
2020 Administration and operations 26 41 7 11 11 4 0 69 23 27
2020 Human resources 29 36 13 11 8 3 0 67 19 38
2020 Financial management 34 32 9 9 17 0 0 66 26 12
2020 Information management 19 44 13 13 13 0 0 63 25 16
2020 Information technology 13 30 25 19 13 0 0 43 32 16
2020 Policy 36 36 18 9 0 0 0 73 9 11
2020 Project management 20 60 10 0 10 0 0 80 10 10
2020 None of the above 31 23 8 15 15 8 0 58 33 13
2019 Federal regulators 17 32 17 14 18 2 0 50 32 116
2019 Compliance, inspection and enforcement 17 23 23 23 11 3 0 41 35 35
2019 Communications or public affairs 19 35 5 30 10 0 0 55 40 20
2019 Legal services 33 8 17 8 25 8 0 45 36 12
2019 Administration and operations 15 39 6 24 15 0 0 55 39 33
2019 Human resources 17 43 10 23 7 0 0 60 30 30
2019 Financial management 36 7 14 29 14 0 0 43 43 14
2019 Information technology 0 10 10 20 60 0 0 10 80 10
2019 Project management 30 30 30 0 0 10 0 67 0 10
2019 None of the above 15 25 0 40 20 0 0 40 60 20
2018 Federal regulators 10 34 24 20 12 0 0 44 32 98
2018 Compliance, inspection and enforcement 20 32 24 12 12 0 0 52 24 25
2018 Communications or public affairs 7 21 36 21 14 0 0 29 36 14
2018 Administration and operations 16 23 29 16 13 3 0 40 30 31
2018 Human resources 14 33 29 19 5 0 0 48 24 21
2018 Information technology 0 30 0 40 30 0 0 30 70 10
2018 None of the above 7 43 14 14 21 0 0 50 36 14
2017 Federal regulators 27 31 19 15 8 0 0 58 23 89
2017 Compliance, inspection and enforcement 22 41 17 10 5 5 0 67 15 41
2017 Communications or public affairs 10 30 30 10 20 0 0 40 30 10
2017 Legal services 0 27 18 36 18 0 0 27 55 11
2017 Administration and operations 16 44 16 8 16 0 0 60 24 25
2017 Human resources 7 33 13 33 7 7 0 43 43 15
2017 Information management 0 33 8 42 17 0 0 33 58 12
2017 None of the above 14 48 14 10 14 0 0 62 24 21
2014 Federal regulators 36 36 10 11 6 1 0 73 17 122
2014 Compliance, inspection and enforcement 51 35 3 8 3 0 0 86 11 37
2014 Communications or public affairs 8 38 15 38 0 0 0 46 38 13
2014 Legal services 22 48 9 4 4 13 0 80 10 23
2014 Administration and operations 29 37 14 12 9 0 0 66 20 35
2014 Human resources 27 47 7 13 7 0 0 73 20 15
2014 Financial management 30 22 22 15 6 6 0 55 22 14
2014 Information management 30 40 10 10 10 0 0 70 20 10
2014 Information technology 30 10 10 40 0 10 0 44 44 10
2014 None of the above 8 35 19 15 23 0 0 42 38 26

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 19 21 12 24 16 2 6 44 44 105
2020 Compliance, inspection and enforcement 22 14 14 16 30 5 0 38 48 44
2020 Communications or public affairs 8 42 12 24 12 3 0 51 37 26
2020 Science and technology 31 21 0 39 0 8 0 57 43 13
2020 Legal services 22 7 14 37 20 0 0 29 58 16
2020 Administration and operations 37 22 7 7 22 4 0 62 31 27
2020 Human resources 19 27 26 11 16 0 3 46 27 38
2020 Financial management 17 9 34 17 17 0 6 27 36 12
2020 Information management 6 25 19 13 25 0 13 36 43 16
2020 Information technology 13 19 13 24 25 0 6 34 52 16
2020 Policy 36 36 18 9 0 0 0 73 9 11
2020 Project management 10 40 30 10 10 0 0 50 20 10
2020 None of the above 0 31 8 31 23 0 8 33 58 13
2019 Federal regulators 14 23 17 20 21 4 2 39 43 117
2019 Compliance, inspection and enforcement 22 11 8 19 36 3 0 34 57 36
2019 Communications or public affairs 5 20 15 40 15 4 0 26 58 20
2019 Legal services 33 0 17 8 25 8 8 40 40 12
2019 Administration and operations 12 24 9 21 30 3 0 38 53 33
2019 Human resources 10 41 21 14 14 0 0 52 28 29
2019 Financial management 21 21 14 21 21 0 0 43 43 14
2019 Information technology 0 0 0 20 70 0 10 0 100 10
2019 Project management 20 50 20 10 0 0 0 70 10 10
2019 None of the above 15 20 5 25 35 0 0 35 60 20
2018 Federal regulators 12 29 23 15 18 1 1 42 34 98
2018 Compliance, inspection and enforcement 8 16 24 32 12 4 4 26 48 25
2018 Communications or public affairs 0 21 7 50 14 7 0 23 69 14
2018 Administration and operations 6 10 19 19 35 3 6 18 61 31
2018 Human resources 15 35 20 20 10 0 0 50 30 20
2018 Information technology 0 10 20 30 40 0 0 10 70 10
2018 None of the above 7 29 0 21 43 0 0 36 64 14
2017 Federal regulators 21 31 12 15 16 0 4 55 33 89
2017 Compliance, inspection and enforcement 20 23 20 10 25 3 0 44 36 40
2017 Communications or public affairs 10 10 10 40 30 0 0 20 70 10
2017 Legal services 0 36 18 27 18 0 0 36 45 11
2017 Administration and operations 24 20 12 20 24 0 0 44 44 25
2017 Human resources 0 27 20 40 7 7 0 29 50 15
2017 Information management 0 17 8 25 42 0 8 18 73 12
2017 None of the above 5 29 14 10 29 0 14 39 44 21
2014 Federal regulators 28 32 6 15 12 1 5 65 29 122
2014 Compliance, inspection and enforcement 46 27 5 11 5 3 3 77 17 37
2014 Communications or public affairs 8 31 15 31 15 0 0 38 46 13
2014 Legal services 26 30 9 9 22 0 4 59 32 23
2014 Administration and operations 23 32 12 14 17 0 2 56 32 35
2014 Human resources 13 33 13 13 20 7 0 50 36 15
2014 Financial management 30 22 7 7 28 6 0 55 37 14
2014 Information management 30 50 0 10 10 0 0 80 20 10
2014 Information technology 10 20 20 30 20 0 0 30 50 10
2014 None of the above 19 27 8 8 35 4 0 48 44 26

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 48 23 12 5 7 1 5 75 12 106
2020 Compliance, inspection and enforcement 31 30 21 7 5 5 2 66 12 44
2020 Communications or public affairs 49 19 24 4 4 0 0 68 8 26
2020 Science and technology 61 16 24 0 0 0 0 76 0 13
2020 Legal services 49 32 7 12 0 0 0 81 12 16
2020 Administration and operations 44 19 22 4 7 0 4 65 12 27
2020 Human resources 56 28 5 8 0 0 3 86 8 38
2020 Financial management 34 17 9 17 0 9 15 67 22 12
2020 Information management 50 19 13 0 0 0 19 85 0 16
2020 Information technology 62 13 19 0 0 0 6 80 0 16
2020 Policy 55 27 9 9 0 0 0 82 9 11
2020 Project management 55 18 18 9 0 0 0 73 9 11
2020 None of the above 54 8 23 0 15 0 0 62 15 13
2019 Federal regulators 44 32 9 9 3 0 4 79 12 117
2019 Compliance, inspection and enforcement 33 42 11 3 0 3 8 84 3 36
2019 Communications or public affairs 56 20 15 0 0 5 4 83 0 20
2019 Legal services 42 25 17 0 8 8 0 73 9 12
2019 Administration and operations 55 18 12 3 0 3 9 83 3 33
2019 Human resources 55 17 21 7 0 0 0 72 7 29
2019 Financial management 43 29 14 0 7 0 7 77 8 14
2019 Information technology 30 20 20 20 10 0 0 50 30 10
2019 Project management 70 10 10 0 10 0 0 80 10 10
2019 None of the above 55 20 10 10 5 0 0 75 15 20

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 46 23 21 4 4 0 3 71 8 106
2020 Compliance, inspection and enforcement 36 23 23 7 5 5 2 63 12 44
2020 Communications or public affairs 46 28 19 4 4 0 0 73 8 26
2020 Science and technology 76 8 8 0 8 0 0 84 8 13
2020 Legal services 61 19 7 7 0 7 0 85 7 16
2020 Administration and operations 56 11 26 4 4 0 0 67 7 27
2020 Human resources 56 26 8 8 3 0 0 81 11 38
2020 Financial management 34 17 9 17 9 0 15 60 30 12
2020 Information management 50 13 6 19 0 0 13 71 21 16
2020 Information technology 36 19 19 6 13 0 6 59 20 16
2020 Policy 55 27 9 9 0 0 0 82 9 11
2020 Project management 45 36 18 0 0 0 0 82 0 11
2020 None of the above 38 23 31 0 8 0 0 62 8 13
2019 Federal regulators 45 21 15 8 7 1 3 70 15 117
2019 Compliance, inspection and enforcement 42 25 17 0 8 3 6 73 9 36
2019 Communications or public affairs 45 20 20 5 0 5 4 72 6 20
2019 Legal services 50 17 25 0 0 8 0 73 0 12
2019 Administration and operations 33 21 9 9 15 6 6 62 28 33
2019 Human resources 33 30 30 3 3 0 0 63 7 30
2019 Financial management 43 29 14 0 7 0 7 77 8 14
2019 Information technology 10 0 30 50 0 10 0 11 56 10
2019 Project management 50 40 10 0 0 0 0 90 0 10
2019 None of the above 20 45 15 5 10 0 5 68 16 20

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 66 11 8 0 3 10 3 88 3 105
2020 Compliance, inspection and enforcement 66 11 5 5 2 9 2 87 8 44
2020 Communications or public affairs 76 16 4 0 4 0 0 92 4 26
2020 Science and technology 100 0 0 0 0 0 0 100 0 12
2020 Legal services 87 0 0 7 0 5 0 92 8 15
2020 Administration and operations 74 15 4 0 4 4 0 92 4 27
2020 Human resources 76 5 5 8 0 5 0 86 8 38
2020 Financial management 51 17 9 0 9 0 15 80 10 12
2020 Information management 63 0 6 0 13 6 13 77 15 16
2020 Information technology 62 19 13 0 0 0 6 86 0 16
2020 Policy 91 9 0 0 0 0 0 100 0 11
2020 Project management 82 9 9 0 0 0 0 91 0 11
2020 None of the above 69 0 15 8 0 8 0 75 8 13
2019 Federal regulators 73 6 4 3 5 4 3 86 9 115
2019 Compliance, inspection and enforcement 67 6 0 6 8 6 8 84 16 36
2019 Communications or public affairs 75 0 0 5 0 16 4 93 7 19
2019 Legal services 75 8 0 0 0 17 0 100 0 12
2019 Administration and operations 45 27 9 0 6 9 3 83 7 33
2019 Human resources 72 10 10 3 0 3 0 86 4 29
2019 Financial management 36 14 21 14 0 0 14 58 17 14
2019 Information technology 50 10 10 0 10 10 10 75 13 10
2019 Project management 80 10 10 0 0 0 0 90 0 10
2019 None of the above 70 10 0 10 10 0 0 80 20 20

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 75 5 5 3 1 3 9 90 4 106
2020 Compliance, inspection and enforcement 77 5 2 2 0 2 11 95 3 44
2020 Communications or public affairs 72 8 4 4 0 0 12 91 5 26
2020 Science and technology 100 0 0 0 0 0 0 100 0 13
2020 Legal services 75 12 0 0 0 0 14 100 0 16
2020 Administration and operations 63 11 7 0 7 0 11 83 8 27
2020 Human resources 76 13 8 0 0 0 3 92 0 38
2020 Financial management 60 9 9 0 0 0 23 89 0 12
2020 Information management 69 6 6 0 0 6 13 92 0 16
2020 Information technology 56 25 13 0 0 0 6 86 0 16
2020 Policy 91 0 0 0 0 0 9 100 0 11
2020 Project management 82 18 0 0 0 0 0 100 0 11
2020 None of the above 85 8 0 0 0 0 8 100 0 13
2019 Federal regulators 79 4 2 5 3 2 6 90 8 117
2019 Compliance, inspection and enforcement 78 0 3 0 0 3 17 97 0 36
2019 Communications or public affairs 76 0 0 0 0 15 9 100 0 20
2019 Legal services 75 8 0 0 0 8 8 100 0 12
2019 Administration and operations 67 12 0 0 0 6 15 100 0 33
2019 Human resources 87 3 3 0 0 0 7 96 0 30
2019 Financial management 57 7 7 0 7 0 21 82 9 14
2019 Information technology 60 20 0 0 0 10 10 100 0 10
2019 Project management 100 0 0 0 0 0 0 100 0 10
2019 None of the above 70 15 5 0 0 0 10 94 0 20

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 21 43 14 13 6 2 1 66 20 106
2020 Compliance, inspection and enforcement 18 39 23 16 5 0 0 57 21 44
2020 Communications or public affairs 27 47 15 8 0 4 0 76 8 26
2020 Science and technology 45 39 8 8 0 0 0 84 8 13
2020 Legal services 37 49 0 7 0 7 0 93 7 16
2020 Administration and operations 33 44 15 0 7 0 0 78 7 27
2020 Human resources 27 36 24 11 3 0 0 63 13 38
2020 Financial management 17 40 17 17 9 0 0 57 26 12
2020 Information management 19 56 13 0 13 0 0 75 13 16
2020 Information technology 24 57 0 13 6 0 0 81 19 16
2020 Policy 9 73 0 0 9 9 0 90 10 11
2020 Project management 9 64 9 18 0 0 0 73 18 11
2020 None of the above 0 54 23 15 8 0 0 54 23 13
2019 Federal regulators 15 41 19 20 5 1 0 56 25 117
2019 Compliance, inspection and enforcement 17 33 22 14 11 3 0 51 26 36
2019 Communications or public affairs 10 65 10 15 0 0 0 75 15 20
2019 Legal services 17 58 8 0 0 17 0 90 0 12
2019 Administration and operations 12 48 24 6 0 6 3 67 7 33
2019 Human resources 20 43 23 13 0 0 0 63 13 30
2019 Financial management 21 36 14 21 7 0 0 57 29 14
2019 Information technology 10 30 20 20 10 10 0 44 33 10
2019 Project management 30 40 20 0 0 10 0 78 0 10
2019 None of the above 20 25 15 30 5 5 0 47 37 20
2018 Federal regulators 17 34 26 18 5 1 0 51 23 98
2018 Compliance, inspection and enforcement 4 36 24 20 8 8 0 43 30 25
2018 Communications or public affairs 21 43 14 7 0 14 0 75 8 14
2018 Administration and operations 13 35 19 29 3 0 0 48 32 31
2018 Human resources 25 35 35 5 0 0 0 60 5 20
2018 Information technology 0 50 30 10 10 0 0 50 20 10
2018 None of the above 0 29 43 14 14 0 0 29 29 14
2017 Federal regulators 23 37 18 13 2 6 0 64 16 89
2017 Compliance, inspection and enforcement 15 46 22 12 5 0 0 61 17 41
2017 Communications or public affairs 20 40 10 30 0 0 0 60 30 10
2017 Legal services 9 55 9 9 9 9 0 70 20 11
2017 Administration and operations 24 40 16 12 4 4 0 67 17 25
2017 Human resources 7 67 7 13 7 0 0 73 20 15
2017 Information management 8 33 33 17 8 0 0 42 25 12
2017 None of the above 15 40 20 15 5 5 0 58 21 20

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 35 33 11 13 8 1 0 68 20 105
2020 Compliance, inspection and enforcement 37 42 5 9 2 5 0 83 12 43
2020 Communications or public affairs 33 32 20 16 0 0 0 64 16 26
2020 Science and technology 53 31 8 8 0 0 0 84 8 13
2020 Legal services 30 51 5 14 0 0 0 81 14 16
2020 Administration and operations 27 50 4 8 8 4 0 80 16 26
2020 Human resources 48 29 10 11 3 0 0 77 13 38
2020 Financial management 40 34 17 9 0 0 0 74 9 12
2020 Information management 25 44 13 6 13 0 0 69 19 16
2020 Information technology 36 44 6 13 0 0 0 81 13 16
2020 Policy 36 45 18 0 0 0 0 82 0 11
2020 Project management 9 45 45 0 0 0 0 55 0 11
2020 None of the above 15 38 15 8 23 0 0 54 31 13
2019 Federal regulators 21 43 16 12 9 0 0 64 21 116
2019 Compliance, inspection and enforcement 17 43 17 9 11 3 0 62 21 35
2019 Communications or public affairs 22 49 11 6 11 0 0 72 17 18
2019 Legal services 42 33 8 8 0 8 0 82 9 12
2019 Administration and operations 24 67 9 0 0 0 0 91 0 33
2019 Human resources 27 53 3 10 3 3 0 83 14 30
2019 Financial management 36 0 36 14 14 0 0 36 29 14
2019 Information technology 20 40 20 10 10 0 0 60 20 10
2019 Project management 40 40 10 0 10 0 0 80 10 10
2019 None of the above 25 40 20 15 0 0 0 65 15 20
2018 Federal regulators 36 31 15 13 6 0 0 67 18 97
2018 Compliance, inspection and enforcement 36 48 0 12 4 0 0 84 16 25
2018 Communications or public affairs 33 50 0 0 8 8 0 91 9 12
2018 Administration and operations 29 45 16 3 3 3 0 77 7 31
2018 Human resources 30 35 25 10 0 0 0 65 10 20
2018 Information technology 40 20 30 10 0 0 0 60 10 10
2018 None of the above 8 38 31 15 8 0 0 46 23 13
2017 Federal regulators 35 39 11 11 2 2 0 75 13 88
2017 Compliance, inspection and enforcement 34 51 5 2 7 0 0 85 10 41
2017 Communications or public affairs 50 50 0 0 0 0 0 100 0 10
2017 Legal services 27 55 9 9 0 0 0 82 9 11
2017 Administration and operations 36 40 20 0 4 0 0 76 4 25
2017 Human resources 20 53 13 13 0 0 0 73 13 15
2017 Information management 17 50 17 8 8 0 0 67 17 12
2017 None of the above 24 33 19 5 14 5 0 60 20 21
2014 Federal regulators 47 37 5 9 1 1 0 85 10 122
2014 Compliance, inspection and enforcement 59 35 0 3 3 0 0 95 5 37
2014 Communications or public affairs 23 46 23 8 0 0 0 69 8 13
2014 Legal services 43 48 4 4 0 0 0 91 4 23
2014 Administration and operations 32 45 6 9 6 3 0 79 15 35
2014 Human resources 47 53 0 0 0 0 0 100 0 15
2014 Financial management 35 50 15 0 0 0 0 85 0 14
2014 Information management 60 20 10 0 10 0 0 80 10 10
2014 Information technology 70 30 0 0 0 0 0 100 0 10
2014 None of the above 31 19 27 15 8 0 0 50 23 26

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 37 37 13 6 4 3 0 77 10 106
2020 Compliance, inspection and enforcement 38 39 14 2 5 2 0 79 7 44
2020 Communications or public affairs 22 47 20 12 0 0 0 68 12 26
2020 Science and technology 45 55 0 0 0 0 0 100 0 13
2020 Legal services 46 42 12 0 0 0 0 88 0 16
2020 Administration and operations 37 44 11 4 4 0 0 81 7 27
2020 Human resources 50 34 11 3 3 0 0 84 5 38
2020 Financial management 51 23 26 0 0 0 0 74 0 12
2020 Information management 31 44 6 6 13 0 0 75 19 16
2020 Information technology 44 43 13 0 0 0 0 87 0 16
2020 Policy 27 45 9 9 0 9 0 80 10 11
2020 Project management 36 36 27 0 0 0 0 73 0 11
2020 None of the above 23 46 15 8 8 0 0 69 15 13
2019 Federal regulators 36 34 16 4 7 3 0 73 12 116
2019 Compliance, inspection and enforcement 28 50 8 6 6 3 0 80 11 36
2019 Communications or public affairs 37 48 0 5 5 4 0 89 11 19
2019 Legal services 42 25 8 8 0 17 0 80 10 12
2019 Administration and operations 27 52 15 3 0 0 3 81 3 33
2019 Human resources 57 23 7 10 3 0 0 80 13 30
2019 Financial management 43 14 43 0 0 0 0 57 0 14
2019 Information technology 60 10 30 0 0 0 0 70 0 10
2019 Project management 60 20 20 0 0 0 0 80 0 10
2019 None of the above 25 65 5 5 0 0 0 90 5 20
2018 Federal regulators 34 37 17 6 4 1 0 72 10 97
2018 Compliance, inspection and enforcement 44 48 4 0 4 0 0 92 4 25
2018 Communications or public affairs 54 31 0 8 0 8 0 92 8 13
2018 Administration and operations 35 35 23 0 3 3 0 73 3 31
2018 Human resources 40 40 10 10 0 0 0 80 10 20
2018 Information technology 60 20 10 0 10 0 0 80 10 10
2018 None of the above 7 57 29 0 7 0 0 64 7 14
2017 Federal regulators 41 39 10 9 1 1 0 80 10 89
2017 Compliance, inspection and enforcement 45 30 10 5 5 5 0 79 11 40
2017 Communications or public affairs 50 40 10 0 0 0 0 90 0 10
2017 Legal services 27 55 18 0 0 0 0 82 0 11
2017 Administration and operations 32 44 16 0 4 4 0 79 4 25
2017 Human resources 27 60 7 0 7 0 0 87 7 15
2017 Information management 25 42 25 0 0 0 8 73 0 12
2017 None of the above 33 29 14 5 10 10 0 68 16 21
2014 Federal regulators 47 34 8 4 1 6 0 86 5 121
2014 Compliance, inspection and enforcement 59 32 5 0 0 0 3 94 0 37
2014 Communications or public affairs 23 62 8 0 0 8 0 92 0 13
2014 Legal services 57 22 13 4 0 4 0 82 5 23
2014 Administration and operations 40 37 14 3 3 3 0 79 6 35
2014 Human resources 33 53 0 7 0 7 0 93 7 15
2014 Financial management 20 65 15 0 0 0 0 85 0 14
2014 Information management 70 10 20 0 0 0 0 80 0 10
2014 Information technology 80 20 0 0 0 0 0 100 0 10
2014 None of the above 38 31 19 4 8 0 0 69 12 26

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 30 37 18 5 5 5 0 71 10 106
2020 Compliance, inspection and enforcement 34 40 9 7 7 2 0 76 14 43
2020 Communications or public affairs 26 47 8 12 8 0 0 72 20 26
2020 Science and technology 37 39 24 0 0 0 0 76 0 13
2020 Legal services 56 37 7 0 0 0 0 93 0 16
2020 Administration and operations 33 33 30 4 0 0 0 67 4 27
2020 Human resources 50 26 13 5 5 0 0 76 11 38
2020 Financial management 43 40 9 9 0 0 0 83 9 12
2020 Information management 19 50 13 6 13 0 0 69 19 16
2020 Information technology 38 49 6 0 0 6 0 93 0 16
2020 Policy 55 18 18 9 0 0 0 73 9 11
2020 Project management 36 36 18 9 0 0 0 73 9 11
2020 None of the above 8 38 23 15 8 8 0 50 25 13

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 38 29 6 12 9 4 2 71 22 106
2020 Compliance, inspection and enforcement 38 30 11 9 9 2 0 70 19 44
2020 Communications or public affairs 30 52 11 0 8 0 0 81 8 26
2020 Science and technology 37 47 0 8 0 0 8 91 9 13
2020 Legal services 54 14 5 14 0 7 7 78 16 16
2020 Administration and operations 48 26 4 4 11 4 4 80 16 27
2020 Human resources 56 21 3 15 5 0 0 77 20 38
2020 Financial management 45 9 27 9 9 0 0 55 18 11
2020 Information management 27 40 7 13 13 0 0 67 27 15
2020 Information technology 57 13 11 13 0 0 6 75 14 16
2020 Policy 64 27 0 9 0 0 0 91 9 11
2020 Project management 27 45 9 18 0 0 0 73 18 11
2020 None of the above 31 31 0 23 15 0 0 62 38 13

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 45 38 6 5 5 1 0 85 10 106
2020 Compliance, inspection and enforcement 47 34 11 7 0 0 0 82 7 44
2020 Communications or public affairs 48 36 8 8 0 0 0 84 8 26
2020 Science and technology 84 16 0 0 0 0 0 100 0 13
2020 Legal services 54 39 7 0 0 0 0 93 0 15
2020 Administration and operations 56 26 11 0 7 0 0 81 7 27
2020 Human resources 55 24 13 5 3 0 0 79 8 38
2020 Financial management 43 23 26 9 0 0 0 66 9 12
2020 Information management 31 38 0 13 19 0 0 69 31 16
2020 Information technology 64 24 0 13 0 0 0 87 13 16
2020 Policy 82 18 0 0 0 0 0 100 0 11
2020 Project management 45 27 9 9 9 0 0 73 18 11
2020 None of the above 54 15 15 8 8 0 0 69 15 13
2019 Federal regulators 38 39 14 5 4 0 0 77 9 116
2019 Compliance, inspection and enforcement 39 47 0 3 11 0 0 86 14 36
2019 Communications or public affairs 44 45 5 5 0 0 0 90 5 20
2019 Legal services 42 42 8 0 0 8 0 91 0 12
2019 Administration and operations 39 45 6 6 3 0 0 85 9 33
2019 Human resources 47 37 7 10 0 0 0 83 10 30
2019 Financial management 36 14 29 14 7 0 0 50 21 14
2019 Information technology 40 20 20 10 10 0 0 60 20 10
2019 Project management 50 40 10 0 0 0 0 90 0 10
2019 None of the above 25 40 15 10 10 0 0 65 20 20
2018 Federal regulators 41 32 13 7 7 0 0 73 14 98
2018 Compliance, inspection and enforcement 32 52 4 4 8 0 0 84 12 25
2018 Communications or public affairs 54 23 8 15 0 0 0 77 15 13
2018 Administration and operations 35 42 10 6 6 0 0 77 13 31
2018 Human resources 40 40 10 10 0 0 0 80 10 20
2018 Information technology 40 40 20 0 0 0 0 80 0 10
2018 None of the above 21 43 29 0 7 0 0 64 7 14
2017 Federal regulators 45 34 12 5 2 1 0 80 8 88
2017 Compliance, inspection and enforcement 51 34 7 2 5 0 0 85 7 41
2017 Communications or public affairs 40 40 10 10 0 0 0 80 10 10
2017 Legal services 18 55 9 18 0 0 0 73 18 11
2017 Administration and operations 40 36 8 12 4 0 0 76 16 25
2017 Human resources 20 47 27 7 0 0 0 67 7 15
2017 Information management 25 42 8 17 8 0 0 67 25 12
2017 None of the above 29 29 14 19 10 0 0 57 29 21
2014 Federal regulators 58 30 5 4 3 0 0 88 8 122
2014 Compliance, inspection and enforcement 57 38 0 3 0 0 3 97 3 37
2014 Communications or public affairs 23 62 15 0 0 0 0 85 0 13
2014 Legal services 70 26 4 0 0 0 0 96 0 23
2014 Administration and operations 48 43 3 3 3 0 0 91 6 35
2014 Human resources 47 53 0 0 0 0 0 100 0 15
2014 Financial management 37 43 0 20 0 0 0 80 20 14
2014 Information management 40 40 10 0 10 0 0 80 10 10
2014 Information technology 70 30 0 0 0 0 0 100 0 10
2014 None of the above 27 38 12 12 12 0 0 65 23 26

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 39 33 13 8 7 1 0 73 15 105
2020 Compliance, inspection and enforcement 34 34 23 5 5 0 0 68 9 44
2020 Communications or public affairs 43 34 12 8 4 0 0 76 12 26
2020 Science and technology 61 31 8 0 0 0 0 92 0 13
2020 Legal services 56 32 12 0 0 0 0 88 0 16
2020 Administration and operations 50 35 4 4 8 0 0 85 12 26
2020 Human resources 42 24 19 8 8 0 0 66 16 38
2020 Financial management 43 26 15 9 9 0 0 68 17 12
2020 Information management 25 38 13 6 19 0 0 63 25 16
2020 Information technology 49 32 6 0 13 0 0 81 13 16
2020 Policy 64 36 0 0 0 0 0 100 0 11
2020 Project management 36 36 9 9 9 0 0 73 18 11
2020 None of the above 31 15 15 31 8 0 0 46 38 13
2019 Federal regulators 28 28 22 15 6 1 0 57 21 116
2019 Compliance, inspection and enforcement 19 44 11 6 19 0 0 64 25 36
2019 Communications or public affairs 29 25 20 20 5 0 0 55 25 20
2019 Legal services 33 33 25 0 0 8 0 73 0 12
2019 Administration and operations 33 42 15 6 3 0 0 76 9 33
2019 Human resources 27 43 20 10 0 0 0 70 10 30
2019 Financial management 36 21 21 7 14 0 0 57 21 14
2019 Information technology 10 20 10 30 20 0 10 33 56 10
2019 Project management 30 50 10 10 0 0 0 80 10 10
2019 None of the above 26 21 26 16 11 0 0 47 26 19
2018 Federal regulators 26 34 19 14 7 0 0 59 21 98
2018 Compliance, inspection and enforcement 24 36 12 24 4 0 0 60 28 25
2018 Communications or public affairs 0 67 0 17 8 8 0 73 27 12
2018 Administration and operations 29 32 19 13 6 0 0 61 19 31
2018 Human resources 50 25 15 10 0 0 0 75 10 20
2018 Information technology 30 20 40 10 0 0 0 50 10 10
2018 None of the above 21 21 36 7 14 0 0 43 21 14
2017 Federal regulators 23 47 15 11 1 2 0 72 12 89
2017 Compliance, inspection and enforcement 27 49 15 5 5 0 0 76 10 41
2017 Communications or public affairs 10 40 10 30 10 0 0 50 40 10
2017 Legal services 27 18 9 36 9 0 0 45 45 11
2017 Administration and operations 44 32 8 8 8 0 0 76 16 25
2017 Human resources 20 40 33 0 7 0 0 60 7 15
2017 Information management 25 8 33 17 17 0 0 33 33 12
2017 None of the above 19 24 33 10 14 0 0 43 24 21
2014 Federal regulators 51 35 8 6 1 0 0 86 7 122
2014 Compliance, inspection and enforcement 49 43 3 0 3 3 0 94 3 37
2014 Communications or public affairs 38 38 15 8 0 0 0 77 8 13
2014 Legal services 70 22 4 4 0 0 0 91 4 23
2014 Administration and operations 37 43 9 9 0 0 3 82 9 35
2014 Human resources 13 67 13 0 0 7 0 86 0 15
2014 Financial management 37 28 15 20 0 0 0 65 20 14
2014 Information management 10 70 10 0 10 0 0 80 10 10
2014 Information technology 60 20 10 10 0 0 0 80 10 10
2014 None of the above 23 38 12 8 19 0 0 62 27 26

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 36 33 14 10 7 0 0 69 16 105
2020 Compliance, inspection and enforcement 37 30 16 12 5 0 0 67 16 43
2020 Communications or public affairs 35 42 12 8 4 0 0 76 12 26
2020 Science and technology 61 24 8 8 0 0 0 84 8 13
2020 Legal services 42 51 0 7 0 0 0 93 7 16
2020 Administration and operations 54 35 8 0 4 0 0 88 4 26
2020 Human resources 42 27 19 5 8 0 0 68 13 38
2020 Financial management 34 34 23 0 9 0 0 68 9 12
2020 Information management 19 44 13 6 19 0 0 63 25 16
2020 Information technology 43 32 13 6 6 0 0 75 13 16
2020 Policy 55 45 0 0 0 0 0 100 0 11
2020 Project management 36 45 9 0 9 0 0 82 9 11
2020 None of the above 31 23 15 23 8 0 0 54 31 13
2019 Federal regulators 27 31 22 16 4 0 0 58 21 116
2019 Compliance, inspection and enforcement 14 44 14 17 11 0 0 58 28 36
2019 Communications or public affairs 24 35 25 15 0 0 0 60 15 20
2019 Legal services 33 42 17 0 0 8 0 82 0 12
2019 Administration and operations 31 44 3 19 3 0 0 75 22 32
2019 Human resources 23 50 13 13 0 0 0 73 13 30
2019 Financial management 36 14 21 14 14 0 0 50 29 14
2019 Information technology 10 20 30 20 20 0 0 30 40 10
2019 Project management 20 60 10 10 0 0 0 80 10 10
2019 None of the above 26 21 26 5 21 0 0 47 26 19
2018 Federal regulators 20 36 25 9 10 0 0 55 19 98
2018 Compliance, inspection and enforcement 20 36 20 24 0 0 0 56 24 25
2018 Communications or public affairs 8 62 0 15 8 8 0 75 25 13
2018 Administration and operations 26 45 16 6 6 0 0 71 13 31
2018 Human resources 45 20 15 20 0 0 0 65 20 20
2018 None of the above 21 21 29 14 14 0 0 43 29 14
2017 Federal regulators 22 43 14 17 1 2 0 67 19 89
2017 Compliance, inspection and enforcement 27 44 22 2 5 0 0 71 7 41
2017 Communications or public affairs 10 50 0 30 10 0 0 60 40 10
2017 Legal services 20 30 10 30 10 0 0 50 40 10
2017 Administration and operations 36 32 12 16 4 0 0 68 20 25
2017 Human resources 20 40 33 0 7 0 0 60 7 15
2017 Information management 8 42 25 8 17 0 0 50 25 12
2017 None of the above 19 33 24 10 14 0 0 52 24 21
2014 Federal regulators 47 37 8 7 2 0 0 83 8 122
2014 Compliance, inspection and enforcement 57 30 11 3 0 0 0 86 3 37
2014 Communications or public affairs 23 62 8 8 0 0 0 85 8 13
2014 Legal services 65 26 9 0 0 0 0 91 0 23
2014 Administration and operations 28 60 3 3 3 0 3 91 6 35
2014 Human resources 20 60 13 7 0 0 0 80 7 15
2014 Financial management 30 35 15 20 0 0 0 65 20 14
2014 Information management 40 40 10 0 10 0 0 80 10 10
2014 Information technology 50 40 0 10 0 0 0 90 10 10
2014 None of the above 23 38 12 12 15 0 0 62 27 26

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 42 24 14 7 9 5 1 69 16 106
2020 Compliance, inspection and enforcement 36 25 21 5 7 7 0 66 12 44
2020 Communications or public affairs 39 19 12 23 8 0 0 57 31 26
2020 Science and technology 61 24 8 0 0 8 0 91 0 13
2020 Legal services 30 44 5 7 0 14 0 86 8 16
2020 Administration and operations 44 26 11 11 7 0 0 70 19 27
2020 Human resources 44 13 21 11 11 0 0 58 21 38
2020 Financial management 26 17 32 17 9 0 0 43 26 12
2020 Information management 25 25 19 6 19 6 0 53 27 16
2020 Information technology 49 25 13 0 13 0 0 75 13 16
2020 Policy 55 18 9 0 0 18 0 89 0 11
2020 Project management 27 45 18 0 9 0 0 73 9 11
2020 None of the above 31 8 15 15 23 8 0 42 42 13
2019 Federal regulators 34 24 21 4 11 5 1 62 16 117
2019 Compliance, inspection and enforcement 17 36 19 11 14 3 0 54 26 36
2019 Communications or public affairs 21 21 27 21 0 9 0 47 24 19
2019 Legal services 33 42 8 8 0 8 0 82 9 12
2019 Administration and operations 30 33 9 21 3 3 0 66 25 33
2019 Human resources 23 23 27 10 13 3 0 48 24 30
2019 Financial management 43 7 14 7 29 0 0 50 36 14
2019 Information technology 20 10 10 40 20 0 0 30 60 10
2019 Project management 50 30 10 10 0 0 0 80 10 10
2019 None of the above 20 25 5 25 15 10 0 50 44 20
2018 Federal regulators 33 21 25 9 10 2 0 55 19 97
2018 Compliance, inspection and enforcement 28 28 16 16 4 8 0 61 22 25
2018 Communications or public affairs 15 15 23 38 0 8 0 33 42 13
2018 Administration and operations 19 39 10 13 16 3 0 60 30 31
2018 Human resources 45 10 15 25 5 0 0 55 30 20
2018 Information technology 10 30 40 10 10 0 0 40 20 10
2018 None of the above 21 29 0 36 14 0 0 50 50 14
2017 Federal regulators 31 29 13 13 5 6 2 66 20 89
2017 Compliance, inspection and enforcement 41 17 24 7 7 0 2 60 15 41
2017 Communications or public affairs 30 30 0 20 10 0 10 67 33 10
2017 Legal services 30 20 10 20 10 10 0 56 33 10
2017 Administration and operations 40 8 16 32 0 4 0 50 33 25
2017 Human resources 13 27 20 20 13 7 0 43 36 15
2017 Information management 33 8 25 17 17 0 0 42 33 12
2017 None of the above 24 43 14 5 14 0 0 67 19 21
2014 Federal regulators 50 26 9 8 3 3 1 79 11 122
2014 Compliance, inspection and enforcement 51 30 5 5 0 5 3 88 6 37
2014 Communications or public affairs 31 54 8 8 0 0 0 85 8 13
2014 Legal services 61 22 9 0 0 9 0 90 0 23
2014 Administration and operations 35 37 12 3 6 3 5 78 9 35
2014 Human resources 20 40 27 7 0 7 0 64 7 15
2014 Financial management 30 28 7 0 35 0 0 57 35 14
2014 Information management 40 20 30 0 10 0 0 60 10 10
2014 Information technology 30 30 30 0 10 0 0 60 10 10
2014 None of the above 27 27 12 12 19 4 0 56 32 26
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Federal regulators 21 53 26 106
2020 Compliance, inspection and enforcement 11 54 34 44
2020 Communications or public affairs 35 40 26 26
2020 Science and technology 16 45 39 13
2020 Legal services 7 70 24 16
2020 Administration and operations 22 48 30 27
2020 Human resources 26 37 37 38
2020 Financial management 15 60 26 12
2020 Information management 13 56 31 16
2020 Information technology 25 38 36 16
2020 Policy 18 45 36 11
2020 Project management 36 27 36 11
2020 None of the above 38 23 38 13
2019 Federal regulators 19 41 40 116
2019 Compliance, inspection and enforcement 22 36 42 36
2019 Communications or public affairs 25 27 48 19
2019 Legal services 0 67 33 12
2019 Administration and operations 27 33 39 33
2019 Human resources 33 30 37 30
2019 Financial management 43 29 29 14
2019 Information technology 20 30 50 10
2019 Project management 40 10 50 10
2019 None of the above 25 35 40 20
2018 Federal regulators 21 35 44 97
2018 Compliance, inspection and enforcement 24 64 12 25
2018 Communications or public affairs 21 29 50 14
2018 Administration and operations 26 39 35 31
2018 Human resources 35 40 25 20
2018 Information technology 20 30 50 10
2018 None of the above 36 36 29 14
2017 Federal regulators 22 43 35 88
2017 Compliance, inspection and enforcement 15 51 34 41
2017 Communications or public affairs 20 40 40 10
2017 Legal services 18 36 45 11
2017 Administration and operations 48 20 32 25
2017 Human resources 40 13 47 15
2017 Information management 25 33 42 12
2017 None of the above 19 48 33 21
2014 Federal regulators 16 50 34 122
2014 Compliance, inspection and enforcement 14 54 32 37
2014 Communications or public affairs 23 46 31 13
2014 Legal services 9 52 39 23
2014 Administration and operations 35 34 32 35
2014 Human resources 20 60 20 15
2014 Financial management 28 35 37 14
2014 Information management 30 30 40 10
2014 Information technology 10 40 50 10
2014 None of the above 23 23 54 26

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Federal regulators 23 32 23 0 9 14 22
2020 Human resources 21 8 62 10 0 0 10
2019 Federal regulators 27 27 14 23 9 0 22
2019 Human resources 0 20 40 20 0 20 10
2018 Federal regulators 30 15 10 20 7 18 21
2017 Federal regulators 35 0 15 40 0 10 20
2017 Administration and operations 25 25 33 0 8 8 12
2014 Federal regulators 27 16 11 27 9999 20 19
2014 Administration and operations 17 50 0 8 9999 25 12
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Federal regulators 14 86 105
2020 Compliance, inspection and enforcement 27 73 44
2020 Communications or public affairs 20 80 26
2020 Science and technology 0 100 13
2020 Policy 0 100 11
2019 Federal regulators 18 82 117
2019 Compliance, inspection and enforcement 25 75 36
2019 Administration and operations 24 76 33
2019 Financial management 36 64 14
2018 Federal regulators 12 88 98
2018 Compliance, inspection and enforcement 20 80 25
2018 Human resources 24 76 21

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Federal regulators 52 48 15
2019 Federal regulators 35 65 20
2018 Federal regulators 42 58 12

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Federal regulators 48 52 15
2020 Compliance, inspection and enforcement 42 58 12
2019 Federal regulators 65 35 20

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Compliance, inspection and enforcement 0 100 12
2018 Federal regulators 0 100 12

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Federal regulators 0 100 15
2020 Compliance, inspection and enforcement 0 100 12
2019 Federal regulators 0 100 20
2018 Federal regulators 0 100 12

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Federal regulators 0 100 12

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Federal regulators 0 100 12

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Federal regulators 0 100 15
2019 Federal regulators 0 100 20

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Federal regulators 60 40 15
2019 Federal regulators 25 75 20
2018 Federal regulators 58 42 12

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Federal regulators 41 59 15
2020 Compliance, inspection and enforcement 42 58 12
2019 Federal regulators 35 65 20
2018 Federal regulators 58 42 12

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Federal regulators 55 45 15
2020 Compliance, inspection and enforcement 58 42 12
2019 Federal regulators 45 55 20
2018 Federal regulators 42 58 12

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Federal regulators 47 53 15
2020 Compliance, inspection and enforcement 58 42 12
2019 Federal regulators 50 50 20

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Federal regulators 47 53 15
2019 Federal regulators 40 60 20
2018 Federal regulators 58 42 12

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Federal regulators 52 48 15
2020 Compliance, inspection and enforcement 50 50 12
2019 Federal regulators 55 45 20
2018 Federal regulators 58 42 12

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Federal regulators 47 53 15
2019 Federal regulators 25 75 20
2018 Federal regulators 42 58 12

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Federal regulators 0 100 15
2020 Compliance, inspection and enforcement 0 100 12
2019 Federal regulators 0 100 20
2018 Federal regulators 0 100 12

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Federal regulators 0 100 15
2019 Federal regulators 0 100 20

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Compliance, inspection and enforcement 0 100 12
2018 Federal regulators 0 100 12

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Federal regulators 60 40 15
2020 Compliance, inspection and enforcement 42 58 12
2019 Federal regulators 55 45 20

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Compliance, inspection and enforcement 0 100 12

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Federal regulators 60 40 15
2020 Compliance, inspection and enforcement 50 50 12
2019 Federal regulators 45 55 20
2018 Federal regulators 42 58 12

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Federal regulators 35 65 15
2019 Federal regulators 25 75 20

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Federal regulators 35 65 15

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Federal regulators 41 59 15
2019 Federal regulators 35 65 20

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Federal regulators 25 75 20

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Federal regulators 0 100 20
2018 Federal regulators 0 100 12

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Compliance, inspection and enforcement 0 100 12
2018 Federal regulators 0 100 12

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Federal regulators 0 100 12

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Compliance, inspection and enforcement 42 58 12

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Federal regulators 0 100 12

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Federal regulators 0 100 12

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Federal regulators 0 100 12

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Federal regulators 35 65 20
2018 Federal regulators 50 50 12

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Federal regulators 50 50 20
2018 Federal regulators 50 50 12

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Federal regulators 0 100 20
2018 Federal regulators 0 100 12

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Federal regulators 75 25 20
2018 Federal regulators 42 58 12

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Federal regulators 0 100 20

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 14 16 13 9 14 31 3 46 35 105
2020 Compliance, inspection and enforcement 13 16 12 14 12 28 5 44 38 43
2020 Communications or public affairs 7 11 27 8 24 20 4 23 42 26
2020 Science and technology 16 16 16 8 0 37 8 57 14 13
2020 Legal services 14 20 20 7 0 39 0 55 11 16
2020 Administration and operations 26 11 22 11 4 19 7 50 20 27
2020 Human resources 29 10 16 8 11 19 8 53 25 38
2020 Financial management 9 9 26 17 9 15 17 25 38 12
2020 Information management 19 25 6 13 13 25 0 58 33 16
2020 Information technology 32 24 25 6 0 13 0 64 7 16
2020 Policy 18 18 18 18 0 27 0 50 25 11
2020 Project management 9 18 27 9 9 27 0 38 25 11
2020 None of the above 8 8 23 8 8 46 0 29 29 13
2019 Federal regulators 10 14 21 12 14 26 4 34 37 117
2019 Compliance, inspection and enforcement 8 11 11 6 22 33 8 33 48 36
2019 Communications or public affairs 10 20 10 15 10 30 4 46 38 20
2019 Legal services 8 33 17 8 8 25 0 56 22 12
2019 Administration and operations 12 15 30 12 3 24 3 38 21 33
2019 Human resources 13 40 10 13 7 13 3 64 24 30
2019 Financial management 14 7 29 21 14 0 14 25 42 14
2019 Information technology 30 10 50 0 0 0 10 44 0 10
2019 Project management 10 10 10 20 10 40 0 33 50 10
2019 None of the above 5 15 10 10 10 40 10 40 40 20
2018 Federal regulators 10 17 22 13 13 21 3 35 35 98
2018 Compliance, inspection and enforcement 4 16 4 24 4 36 12 38 54 25
2018 Communications or public affairs 21 7 21 7 14 29 0 40 30 14
2018 Administration and operations 16 19 23 3 10 19 10 50 18 31
2018 Human resources 6 33 11 11 11 28 0 54 31 18
2018 Information technology 10 10 50 0 0 20 10 29 0 10
2018 None of the above 0 14 29 7 14 29 7 22 33 14
2017 Federal regulators 19 15 19 10 8 27 2 48 24 89
2017 Compliance, inspection and enforcement 10 10 15 7 15 44 0 35 39 41
2017 Communications or public affairs 0 10 10 20 30 30 0 14 71 10
2017 Legal services 9 18 27 0 0 36 9 50 0 11
2017 Administration and operations 12 20 32 4 0 28 4 47 6 25
2017 Human resources 20 20 27 20 0 13 0 46 23 15
2017 Information management 8 17 42 25 0 0 8 27 27 12
2017 None of the above 5 10 19 19 14 14 19 21 50 21
2014 Federal regulators 16 14 12 8 3 37 10 57 21 122
2014 Compliance, inspection and enforcement 22 5 24 8 3 30 8 43 17 37
2014 Communications or public affairs 0 31 23 15 0 23 8 44 22 13
2014 Legal services 17 22 22 4 0 26 9 60 7 23
2014 Administration and operations 14 9 17 6 9 43 3 43 27 35
2014 Human resources 20 47 13 0 0 20 0 83 0 15
2014 Financial management 22 15 20 7 0 28 7 57 11 14
2014 Information management 10 20 20 10 10 20 10 43 29 10
2014 Information technology 30 20 10 0 0 40 0 83 0 10
2014 None of the above 0 4 19 8 35 31 4 6 65 26

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 32 26 19 9 10 5 0 62 19 106
2020 Compliance, inspection and enforcement 31 18 30 9 11 0 0 50 21 44
2020 Communications or public affairs 26 23 40 8 4 0 0 48 12 26
2020 Science and technology 37 47 0 0 0 8 8 100 0 13
2020 Legal services 37 37 19 7 0 0 0 75 7 16
2020 Administration and operations 30 33 19 11 7 0 0 63 19 27
2020 Human resources 42 24 15 11 5 3 0 68 16 38
2020 Financial management 17 26 26 26 0 6 0 45 27 12
2020 Information management 38 31 6 13 13 0 0 69 25 16
2020 Information technology 44 36 6 13 0 0 0 81 13 16
2020 Policy 64 9 18 0 0 9 0 80 0 11
2020 Project management 9 45 27 9 9 0 0 55 18 11
2020 None of the above 8 23 23 23 8 15 0 36 36 13
2019 Federal regulators 26 30 15 15 10 5 0 59 26 117
2019 Compliance, inspection and enforcement 28 31 8 8 17 8 0 64 27 36
2019 Communications or public affairs 0 45 25 10 5 14 0 53 18 20
2019 Legal services 17 33 25 17 0 8 0 55 18 12
2019 Administration and operations 21 39 21 12 3 3 0 63 16 33
2019 Human resources 21 41 17 7 3 10 0 69 12 29
2019 Financial management 29 7 21 29 7 7 0 38 38 14
2019 Information technology 30 30 30 0 10 0 0 60 10 10
2019 Project management 20 30 10 30 0 10 0 56 33 10
2019 None of the above 25 20 15 10 15 15 0 53 29 20
2018 Federal regulators 22 32 16 13 10 6 1 57 25 98
2018 Compliance, inspection and enforcement 20 36 12 20 4 8 0 61 26 25
2018 Communications or public affairs 29 21 0 21 14 14 0 58 42 14
2018 Administration and operations 26 29 13 13 6 10 3 63 22 31
2018 Human resources 25 45 25 0 5 0 0 70 5 20
2018 Information technology 30 30 30 0 10 0 0 60 10 10
2018 None of the above 7 36 29 21 0 7 0 46 23 14
2017 Federal regulators 27 39 12 13 4 5 0 69 18 89
2017 Compliance, inspection and enforcement 32 27 15 10 7 10 0 65 19 41
2017 Communications or public affairs 30 20 10 20 20 0 0 50 40 10
2017 Legal services 18 36 18 18 0 0 9 60 20 11
2017 Administration and operations 40 36 16 4 0 4 0 79 4 25
2017 Human resources 33 33 27 7 0 0 0 67 7 15
2017 Information management 17 50 33 0 0 0 0 67 0 12
2017 None of the above 14 19 24 10 14 19 0 41 29 21
2014 Federal regulators 34 34 12 6 3 10 1 76 10 122
2014 Compliance, inspection and enforcement 46 22 14 14 0 5 0 71 14 37
2014 Communications or public affairs 8 69 8 15 0 0 0 77 15 13
2014 Legal services 43 43 9 4 0 0 0 87 4 23
2014 Administration and operations 32 14 29 12 0 14 0 53 13 35
2014 Human resources 40 60 0 0 0 0 0 100 0 15
2014 Financial management 22 30 20 7 0 13 7 65 9 14
2014 Information management 20 50 10 0 10 10 0 78 11 10
2014 Information technology 40 40 0 0 0 20 0 100 0 10
2014 None of the above 15 15 19 12 27 12 0 35 43 26
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Federal regulators 13 87 105
2020 Compliance, inspection and enforcement 16 84 44
2020 Science and technology 0 100 13
2020 Administration and operations 19 81 27
2020 Policy 0 100 11
2019 Federal regulators 9 91 116
2019 Financial management 0 100 13
2019 Information technology 0 100 10
2018 Federal regulators 12 88 98
2018 Information technology 0 100 10

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Federal regulators 50 50 12

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Federal regulators 0 100 14
2019 Federal regulators 0 100 11

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Federal regulators 0 100 14
2019 Federal regulators 0 100 11
2018 Federal regulators 0 100 12

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Federal regulators 0 100 14
2019 Federal regulators 0 100 11

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Federal regulators 58 42 14

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Federal regulators 36 64 14

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Federal regulators 36 64 14

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Federal regulators 0 100 11

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Federal regulators 49 51 14

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Federal regulators 0 100 14
2019 Federal regulators 0 100 11

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Federal regulators 0 100 14
2019 Federal regulators 0 100 11

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Federal regulators 0 100 11

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Federal regulators 0 100 11

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Federal regulators 0 100 14
2019 Federal regulators 0 100 11
2018 Federal regulators 0 100 12

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Federal regulators 0 100 14
2019 Federal regulators 0 100 11
2018 Federal regulators 0 100 12

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Federal regulators 0 100 11

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Federal regulators 41 59 12

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Federal regulators 0 100 11

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Federal regulators 0 100 11
2018 Federal regulators 0 100 12

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Federal regulators 0 100 11
2018 Federal regulators 0 100 12

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Federal regulators 0 100 11
2018 Federal regulators 0 100 12

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Federal regulators 51 49 14
2019 Federal regulators 45 55 11

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Federal regulators 0 100 11

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Federal regulators 0 100 11

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Federal regulators 0 100 11
2018 Federal regulators 0 100 12

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Federal regulators 0 100 11
2018 Federal regulators 0 100 12

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Federal regulators 0 100 11

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Federal regulators 0 100 11
2018 Federal regulators 0 100 12

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Federal regulators 45 55 11

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Federal regulators 55 45 11

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Federal regulators 0 100 11
2018 Federal regulators 0 100 12

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Federal regulators 0 100 12

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 16 14 17 10 7 33 3 47 27 106
2020 Compliance, inspection and enforcement 20 11 11 9 11 30 7 50 32 44
2020 Communications or public affairs 11 7 35 8 12 20 8 25 27 26
2020 Science and technology 24 31 0 0 0 29 16 100 0 13
2020 Legal services 12 35 20 0 0 32 0 70 0 16
2020 Administration and operations 22 11 19 15 7 22 4 45 30 27
2020 Human resources 32 15 21 3 8 11 11 60 13 38
2020 Financial management 17 17 17 17 0 23 9 50 25 12
2020 Information management 25 19 6 13 13 19 6 58 33 16
2020 Information technology 32 30 13 0 0 25 0 83 0 16
2020 Policy 18 18 18 9 0 36 0 57 14 11
2020 Project management 10 10 20 0 0 60 0 50 0 10
2020 None of the above 0 0 46 15 8 31 0 0 33 13
2019 Federal regulators 14 12 25 4 9 32 5 41 20 117
2019 Compliance, inspection and enforcement 11 8 11 0 8 50 11 50 21 36
2019 Communications or public affairs 15 25 20 5 5 25 4 57 14 20
2019 Legal services 25 25 25 0 0 25 0 67 0 12
2019 Administration and operations 9 33 21 6 0 27 3 61 9 33
2019 Human resources 13 30 10 10 7 23 7 62 24 30
2019 Financial management 14 7 43 14 0 7 14 27 18 14
2019 Information technology 30 10 50 0 0 0 10 44 0 10
2019 None of the above 5 5 25 0 5 50 10 25 13 20
2018 Federal regulators 11 24 18 5 6 31 5 55 17 98
2018 Compliance, inspection and enforcement 8 17 25 0 0 42 8 50 0 24
2018 Communications or public affairs 29 14 14 7 7 29 0 60 20 14
2018 Administration and operations 17 20 23 3 7 23 7 52 14 30
2018 Human resources 10 38 29 5 0 19 0 59 6 21
2018 Information technology 10 20 30 0 0 30 10 50 0 10
2018 None of the above 0 21 36 7 7 21 7 30 20 14
2017 Federal regulators 21 13 15 8 4 35 4 56 19 89
2017 Compliance, inspection and enforcement 7 7 15 7 2 61 0 38 25 41
2017 Communications or public affairs 0 20 40 0 0 40 0 33 0 10
2017 Legal services 9 18 36 0 0 27 9 43 0 11
2017 Administration and operations 20 8 36 0 0 32 4 44 0 25
2017 Human resources 20 27 27 0 7 20 0 58 8 15
2017 Information management 17 17 42 0 8 8 8 40 10 12
2017 None of the above 5 14 19 0 10 33 19 40 20 21
2014 Federal regulators 19 13 13 2 2 45 7 66 7 122
2014 Compliance, inspection and enforcement 32 11 14 0 0 38 5 76 0 37
2014 Communications or public affairs 8 31 38 0 0 23 0 50 0 13
2014 Legal services 30 17 9 0 0 35 9 85 0 23
2014 Administration and operations 14 9 26 6 0 42 3 42 11 35
2014 Human resources 33 33 13 0 0 20 0 83 0 15
2014 Financial management 22 30 22 0 0 26 0 70 0 14
2014 Information technology 40 10 10 0 0 30 10 83 0 10
2014 None of the above 0 4 27 8 15 38 8 7 43 26

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 34 29 20 8 5 3 1 66 13 104
2020 Compliance, inspection and enforcement 39 16 35 0 9 0 0 56 9 43
2020 Communications or public affairs 30 23 36 0 12 0 0 52 12 26
2020 Science and technology 29 55 0 0 0 8 8 100 0 13
2020 Legal services 56 24 7 7 0 7 0 85 7 16
2020 Administration and operations 33 33 15 7 7 4 0 69 15 27
2020 Human resources 45 28 11 5 8 3 0 75 14 38
2020 Financial management 17 26 43 9 0 6 0 45 9 12
2020 Information management 38 31 13 6 13 0 0 69 19 16
2020 Information technology 32 49 13 0 0 6 0 86 0 16
2020 Policy 64 0 9 9 0 18 0 78 11 11
2020 Project management 18 55 18 9 0 0 0 73 9 11
2020 None of the above 8 38 23 8 8 15 0 55 18 13
2019 Federal regulators 28 26 22 6 7 10 0 61 14 117
2019 Compliance, inspection and enforcement 42 28 8 6 8 8 0 76 15 36
2019 Communications or public affairs 20 35 15 10 0 19 0 69 13 20
2019 Legal services 33 17 33 0 0 17 0 60 0 12
2019 Administration and operations 21 42 18 9 3 6 0 68 13 33
2019 Human resources 37 23 17 10 3 10 0 67 15 30
2019 Financial management 29 7 43 14 0 7 0 38 15 14
2019 Information technology 40 20 30 0 0 0 10 67 0 10
2019 Project management 50 20 20 0 0 10 0 78 0 10
2019 None of the above 25 25 20 0 15 15 0 59 18 20
2018 Federal regulators 27 31 20 8 4 8 1 64 14 97
2018 Compliance, inspection and enforcement 21 46 25 0 4 4 0 70 4 24
2018 Communications or public affairs 43 14 7 14 7 14 0 67 25 14
2018 Administration and operations 30 23 20 3 7 17 0 64 12 30
2018 Human resources 25 60 10 5 0 0 0 85 5 20
2018 Information technology 20 40 30 0 0 10 0 67 0 10
2018 None of the above 0 50 29 14 0 7 0 54 15 14
2017 Federal regulators 34 35 12 6 2 10 1 77 10 89
2017 Compliance, inspection and enforcement 34 27 17 5 7 10 0 68 14 41
2017 Communications or public affairs 20 50 20 0 0 10 0 78 0 10
2017 Legal services 18 36 36 0 0 0 9 60 0 11
2017 Administration and operations 36 40 12 0 0 12 0 86 0 25
2017 Human resources 33 40 20 0 7 0 0 73 7 15
2017 Information management 25 17 42 8 0 8 0 45 9 12
2017 None of the above 24 29 19 0 10 19 0 65 12 21
2014 Federal regulators 40 26 12 3 2 17 0 80 5 122
2014 Compliance, inspection and enforcement 42 33 6 0 0 19 0 93 0 36
2014 Communications or public affairs 8 77 15 0 0 0 0 85 0 13
2014 Legal services 52 39 0 0 0 9 0 100 0 23
2014 Administration and operations 26 19 29 0 0 26 0 61 0 35
2014 Human resources 53 47 0 0 0 0 0 100 0 15
2014 Financial management 22 30 43 0 0 6 0 55 0 14
2014 Information management 20 60 10 0 0 10 0 89 0 10
2014 Information technology 50 20 10 0 0 20 0 88 0 10
2014 None of the above 19 12 31 12 8 15 4 38 24 26
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 32 28 18 7 14 0 1 60 22 105
2020 Compliance, inspection and enforcement 36 21 14 16 14 0 0 57 30 44
2020 Communications or public affairs 54 23 12 7 4 0 0 77 11 26
2020 Science and technology 55 16 8 6 16 0 0 71 21 13
2020 Legal services 30 32 25 5 7 0 0 63 12 16
2020 Administration and operations 56 19 7 7 7 0 4 77 15 27
2020 Human resources 40 19 14 16 8 0 3 61 25 37
2020 Financial management 32 17 17 17 17 0 0 49 34 12
2020 Information management 38 13 13 13 19 0 6 53 33 16
2020 Information technology 56 19 13 13 0 0 0 75 13 16
2020 Policy 27 18 36 9 9 0 0 45 18 11
2020 Project management 45 9 27 9 9 0 0 55 18 11
2020 None of the above 54 15 23 8 0 0 0 69 8 13

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 40 34 16 5 4 1 0 75 9 105
2020 Compliance, inspection and enforcement 43 21 23 5 9 0 0 63 14 44
2020 Communications or public affairs 39 35 23 0 4 0 0 73 4 26
2020 Science and technology 39 29 16 16 0 0 0 69 16 13
2020 Legal services 56 32 12 0 0 0 0 88 0 16
2020 Administration and operations 56 22 11 11 0 0 0 78 11 27
2020 Human resources 59 19 8 8 5 0 0 78 14 37
2020 Financial management 23 26 26 9 9 9 0 53 19 12
2020 Information management 38 31 19 6 0 0 6 73 7 16
2020 Information technology 44 25 30 0 0 0 0 70 0 16
2020 Policy 36 27 18 9 0 0 9 70 10 11
2020 Project management 64 18 18 0 0 0 0 82 0 11
2020 None of the above 54 15 31 0 0 0 0 69 0 13
2019 Federal regulators 32 39 15 7 5 1 1 73 12 117
2019 Compliance, inspection and enforcement 22 39 17 14 8 0 0 61 22 36
2019 Communications or public affairs 29 35 15 15 5 0 0 65 20 20
2019 Legal services 17 25 25 17 8 8 0 45 27 12
2019 Administration and operations 33 18 21 6 12 0 9 57 20 33
2019 Human resources 43 37 3 17 0 0 0 80 17 30
2019 Financial management 43 29 14 0 14 0 0 71 14 14
2019 Information technology 10 40 20 20 10 0 0 50 30 10
2019 Project management 60 40 0 0 0 0 0 100 0 10
2019 None of the above 35 10 20 20 15 0 0 45 35 20
2018 Federal regulators 24 34 20 15 6 0 1 59 21 97
2018 Compliance, inspection and enforcement 36 16 32 0 16 0 0 52 16 25
2018 Communications or public affairs 21 43 14 14 7 0 0 64 21 14
2018 Administration and operations 29 42 13 6 10 0 0 71 16 31
2018 Human resources 29 29 19 5 19 0 0 57 24 21
2018 Information technology 30 40 30 0 0 0 0 70 0 10
2018 None of the above 21 29 7 29 14 0 0 50 43 14
2017 Federal regulators 39 31 19 7 5 0 0 69 12 88
2017 Compliance, inspection and enforcement 41 15 10 15 17 2 0 58 33 41
2017 Communications or public affairs 50 20 0 10 20 0 0 70 30 10
2017 Legal services 0 27 36 9 27 0 0 27 36 11
2017 Administration and operations 24 24 16 32 4 0 0 48 36 25
2017 Human resources 27 27 27 7 13 0 0 53 20 15
2017 Information management 33 0 33 8 17 0 8 36 27 12
2017 None of the above 29 24 10 24 10 5 0 55 35 21

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 10 26 32 23 9 0 0 36 32 106
2020 Compliance, inspection and enforcement 9 13 43 11 23 0 0 22 34 44
2020 Communications or public affairs 15 7 40 20 19 0 0 22 39 26
2020 Science and technology 17 32 43 9 0 0 0 49 9 12
2020 Legal services 12 25 37 12 14 0 0 37 25 16
2020 Administration and operations 26 41 26 0 7 0 0 67 7 27
2020 Human resources 11 18 29 29 13 0 0 28 42 38
2020 Financial management 17 15 17 34 17 0 0 32 51 12
2020 Information management 38 25 19 6 6 6 0 67 13 16
2020 Information technology 19 5 64 0 13 0 0 24 13 16
2020 Policy 9 36 27 9 18 0 0 45 27 11
2020 Project management 9 27 36 9 18 0 0 36 27 11
2020 None of the above 15 31 31 15 8 0 0 46 23 13
2019 Federal regulators 9 29 27 22 12 0 0 38 34 117
2019 Compliance, inspection and enforcement 6 39 28 17 11 0 0 44 28 36
2019 Communications or public affairs 9 20 30 30 10 0 0 29 40 20
2019 Legal services 8 8 50 8 17 8 0 18 27 12
2019 Administration and operations 24 33 21 12 3 0 6 61 16 33
2019 Human resources 7 37 37 13 7 0 0 43 20 30
2019 Financial management 29 14 29 7 21 0 0 43 29 14
2019 Information technology 10 20 20 20 30 0 0 30 50 10
2019 Project management 20 10 30 20 20 0 0 30 40 10
2019 None of the above 10 25 30 15 20 0 0 35 35 20
2018 Federal regulators 9 23 35 23 11 0 0 32 33 96
2018 Compliance, inspection and enforcement 4 16 48 24 8 0 0 20 32 25
2018 Communications or public affairs 8 23 38 15 15 0 0 31 31 13
2018 Administration and operations 23 32 26 10 10 0 0 55 19 31
2018 Human resources 14 24 33 14 14 0 0 38 29 21
2018 Information technology 10 20 40 30 0 0 0 30 30 10
2018 None of the above 7 21 43 21 7 0 0 29 29 14
2017 Federal regulators 10 37 24 11 18 0 0 47 29 89
2017 Compliance, inspection and enforcement 7 32 32 10 17 2 0 40 28 41
2017 Communications or public affairs 0 40 20 30 10 0 0 40 40 10
2017 Legal services 9 45 27 9 9 0 0 55 18 11
2017 Administration and operations 20 48 16 12 4 0 0 68 16 25
2017 Human resources 0 13 20 27 40 0 0 13 67 15
2017 Information management 17 8 25 42 0 0 8 27 45 12
2017 None of the above 0 29 29 29 14 0 0 29 43 21

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 17 36 24 19 3 1 0 54 22 106
2020 Compliance, inspection and enforcement 13 44 26 9 7 0 0 58 16 43
2020 Communications or public affairs 15 23 36 15 12 0 0 38 27 26
2020 Science and technology 39 45 16 0 0 0 0 84 0 13
2020 Legal services 29 27 30 7 7 0 0 56 14 16
2020 Administration and operations 27 42 31 0 0 0 0 69 0 26
2020 Human resources 13 23 32 24 8 0 0 36 32 38
2020 Financial management 17 40 17 9 17 0 0 57 26 12
2020 Information management 38 31 25 0 6 0 0 69 6 16
2020 Information technology 25 30 38 6 0 0 0 56 6 16
2020 Policy 27 55 0 9 9 0 0 82 18 11
2020 Project management 36 9 27 18 9 0 0 45 27 11
2020 None of the above 31 8 38 15 8 0 0 38 23 13
2019 Federal regulators 17 37 22 18 6 0 0 54 24 117
2019 Compliance, inspection and enforcement 14 56 19 8 3 0 0 69 11 36
2019 Communications or public affairs 14 20 35 15 15 0 0 34 30 20
2019 Legal services 17 33 17 25 0 8 0 55 27 12
2019 Administration and operations 30 39 18 3 0 0 9 77 3 33
2019 Human resources 13 37 30 17 3 0 0 50 20 30
2019 Financial management 29 36 7 14 14 0 0 64 29 14
2019 Information technology 10 10 20 40 20 0 0 20 60 10
2019 Project management 20 20 20 20 20 0 0 40 40 10
2019 None of the above 21 26 32 16 5 0 0 47 21 19
2018 Federal regulators 10 36 31 13 9 0 0 47 22 98
2018 Compliance, inspection and enforcement 8 56 20 8 8 0 0 64 16 25
2018 Communications or public affairs 7 21 43 14 14 0 0 29 29 14
2018 Administration and operations 23 42 19 6 6 0 3 67 13 31
2018 Human resources 10 38 29 14 10 0 0 48 24 21
2018 Information technology 20 20 30 30 0 0 0 40 30 10
2018 None of the above 0 21 50 21 7 0 0 21 29 14
2017 Federal regulators 19 39 19 11 12 0 0 58 23 89
2017 Compliance, inspection and enforcement 15 34 27 15 5 2 2 51 21 41
2017 Communications or public affairs 0 50 40 10 0 0 0 50 10 10
2017 Legal services 27 36 27 0 9 0 0 64 9 11
2017 Administration and operations 20 44 32 4 0 0 0 64 4 25
2017 Human resources 13 20 13 27 27 0 0 33 53 15
2017 Information management 25 17 33 17 0 0 8 45 18 12
2017 None of the above 14 24 19 10 29 5 0 40 40 21

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 16 22 33 11 16 1 0 39 28 105
2020 Compliance, inspection and enforcement 11 21 32 18 18 0 0 31 37 44
2020 Communications or public affairs 15 27 4 36 19 0 0 42 54 26
2020 Science and technology 24 29 31 16 0 0 0 53 16 13
2020 Legal services 24 19 44 0 0 7 7 49 0 16
2020 Administration and operations 23 50 19 4 4 0 0 73 8 26
2020 Human resources 19 32 21 20 5 3 0 52 26 38
2020 Financial management 9 23 17 26 26 0 0 32 51 12
2020 Information management 50 25 13 13 0 0 0 75 13 16
2020 Information technology 32 24 19 13 13 0 0 56 25 16
2020 Policy 27 45 0 9 18 0 0 73 27 11
2020 Project management 9 27 36 9 18 0 0 36 27 11
2020 None of the above 8 38 23 8 23 0 0 46 31 13
2019 Federal regulators 10 26 25 19 19 0 1 36 39 115
2019 Compliance, inspection and enforcement 3 28 28 25 17 0 0 31 42 36
2019 Communications or public affairs 11 21 17 28 22 0 0 33 51 18
2019 Legal services 0 42 33 8 8 8 0 45 18 12
2019 Administration and operations 24 21 33 6 6 0 9 50 13 33
2019 Human resources 13 27 30 23 3 0 3 41 28 30
2019 Financial management 21 29 14 7 29 0 0 50 36 14
2019 Project management 20 0 30 30 20 0 0 20 50 10
2019 None of the above 10 20 40 15 15 0 0 30 30 20
2018 Federal regulators 9 25 26 22 18 0 0 34 39 98
2018 Compliance, inspection and enforcement 4 16 36 32 12 0 0 20 44 25
2018 Communications or public affairs 14 21 14 14 36 0 0 36 50 14
2018 Administration and operations 29 29 19 10 13 0 0 58 23 31
2018 Human resources 14 38 10 24 14 0 0 52 38 21
2018 Information technology 10 0 30 30 30 0 0 10 60 10
2018 None of the above 7 29 21 29 14 0 0 36 43 14
2017 Federal regulators 18 24 17 26 15 0 0 42 41 89
2017 Compliance, inspection and enforcement 12 15 34 17 20 2 0 28 38 41
2017 Communications or public affairs 0 30 30 10 30 0 0 30 40 10
2017 Legal services 36 9 36 9 9 0 0 45 18 11
2017 Administration and operations 16 32 28 4 20 0 0 48 24 25
2017 Human resources 0 0 33 20 47 0 0 0 67 15
2017 Information management 8 17 17 25 25 0 8 27 55 12
2017 None of the above 5 19 24 19 29 5 0 25 50 21

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 26 39 16 13 4 0 3 66 17 105
2020 Compliance, inspection and enforcement 27 35 16 14 7 0 0 63 21 43
2020 Communications or public affairs 29 29 21 9 13 0 0 57 21 24
2020 Science and technology 63 29 8 0 0 0 0 92 0 13
2020 Legal services 40 20 25 7 7 0 0 60 15 15
2020 Administration and operations 54 35 8 0 4 0 0 88 4 26
2020 Human resources 34 27 8 23 8 0 0 61 31 38
2020 Financial management 23 34 0 17 17 0 9 63 37 12
2020 Information management 56 25 13 0 6 0 0 81 6 16
2020 Information technology 43 25 25 0 6 0 0 68 6 16
2020 Policy 36 45 0 9 9 0 0 82 18 11
2020 Project management 18 9 27 27 9 0 9 30 40 11
2020 None of the above 38 15 15 23 8 0 0 54 31 13
2019 Federal regulators 31 38 19 7 4 0 2 70 11 117
2019 Compliance, inspection and enforcement 28 39 22 8 3 0 0 67 11 36
2019 Communications or public affairs 39 10 25 15 5 0 5 52 21 20
2019 Legal services 42 8 33 8 0 8 0 55 9 12
2019 Administration and operations 56 22 9 3 0 0 9 86 3 32
2019 Human resources 33 37 23 3 3 0 0 70 7 30
2019 Financial management 29 43 14 7 7 0 0 71 14 14
2019 Information technology 10 40 30 0 20 0 0 50 20 10
2019 Project management 50 10 20 0 10 10 0 67 11 10
2019 None of the above 30 40 10 10 10 0 0 70 20 20
2018 Federal regulators 25 36 24 8 5 0 1 62 14 97
2018 Compliance, inspection and enforcement 24 36 24 12 4 0 0 60 16 25
2018 Communications or public affairs 36 21 36 7 0 0 0 57 7 14
2018 Administration and operations 52 26 13 3 3 0 3 80 7 31
2018 Human resources 38 43 10 5 5 0 0 81 10 21
2018 Information technology 50 40 10 0 0 0 0 90 0 10
2018 None of the above 21 43 14 14 0 0 7 69 15 14
2017 Federal regulators 27 40 13 9 10 1 0 68 19 88
2017 Compliance, inspection and enforcement 32 32 22 7 5 2 0 65 13 41
2017 Communications or public affairs 30 30 30 0 0 0 10 67 0 10
2017 Legal services 64 18 9 0 9 0 0 82 9 11
2017 Administration and operations 44 32 8 4 0 0 12 86 5 25
2017 Human resources 20 27 27 7 20 0 0 47 27 15
2017 Information management 50 25 17 0 0 0 8 82 0 12
2017 None of the above 38 19 19 5 14 5 0 60 20 21

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 15 40 20 13 11 1 1 56 24 105
2020 Compliance, inspection and enforcement 15 32 21 16 16 0 0 47 32 44
2020 Communications or public affairs 19 20 25 12 23 0 0 40 36 25
2020 Science and technology 24 47 14 16 0 0 0 71 16 13
2020 Legal services 25 29 32 7 7 0 0 54 14 16
2020 Administration and operations 33 30 22 4 7 0 4 65 12 27
2020 Human resources 29 29 11 15 16 0 0 58 31 38
2020 Financial management 32 9 17 0 34 0 9 44 37 12
2020 Information management 31 44 19 6 0 0 0 75 6 16
2020 Information technology 30 32 19 13 6 0 0 62 19 16
2020 Policy 36 27 9 0 27 0 0 64 27 11
2020 Project management 18 18 27 36 0 0 0 36 36 11
2020 None of the above 31 31 8 23 8 0 0 62 31 13
2019 Federal regulators 23 32 23 13 9 0 1 55 22 117
2019 Compliance, inspection and enforcement 22 39 25 14 0 0 0 61 14 36
2019 Communications or public affairs 25 30 19 15 10 0 0 56 25 20
2019 Legal services 25 33 17 17 0 8 0 64 18 12
2019 Administration and operations 39 33 9 6 3 0 9 80 10 33
2019 Human resources 20 43 30 7 0 0 0 63 7 30
2019 Financial management 14 36 21 7 21 0 0 50 29 14
2019 Information technology 10 30 20 20 20 0 0 40 40 10
2019 Project management 30 30 20 0 20 0 0 60 20 10
2019 None of the above 20 30 25 5 20 0 0 50 25 20
2018 Federal regulators 21 27 26 12 13 0 0 48 26 98
2018 Compliance, inspection and enforcement 12 44 24 16 4 0 0 56 20 25
2018 Communications or public affairs 29 14 36 21 0 0 0 43 21 14
2018 Administration and operations 35 26 19 10 10 0 0 61 19 31
2018 Human resources 33 38 24 0 5 0 0 71 5 21
2018 Information technology 40 10 50 0 0 0 0 50 0 10
2018 None of the above 8 54 8 15 15 0 0 62 31 13
2017 Federal regulators 22 32 18 14 13 0 0 55 27 89
2017 Compliance, inspection and enforcement 10 44 20 15 12 0 0 54 27 41
2017 Communications or public affairs 10 40 40 10 0 0 0 50 10 10
2017 Legal services 45 36 9 9 0 0 0 82 9 11
2017 Administration and operations 36 40 12 8 4 0 0 76 12 25
2017 Human resources 13 20 20 40 7 0 0 33 47 15
2017 Information management 42 0 33 8 0 8 8 50 10 12
2017 None of the above 14 24 19 19 24 0 0 38 43 21

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 24 28 17 15 10 0 7 56 26 106
2020 Compliance, inspection and enforcement 25 25 14 14 23 0 0 50 37 44
2020 Communications or public affairs 30 12 32 16 11 0 0 42 27 26
2020 Science and technology 37 39 16 0 8 0 0 76 8 13
2020 Legal services 0 54 19 7 14 0 7 58 22 16
2020 Administration and operations 33 19 15 11 22 0 0 52 33 27
2020 Human resources 45 16 13 11 10 0 5 64 22 38
2020 Financial management 9 51 0 0 34 0 6 64 36 12
2020 Information management 38 19 31 0 0 0 13 64 0 16
2020 Information technology 68 0 0 25 0 0 6 73 27 16
2020 Policy 27 36 0 0 18 0 18 78 22 11
2020 Project management 36 36 9 0 18 0 0 73 18 11
2020 None of the above 50 17 8 8 17 0 0 67 25 12

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 25 38 19 9 8 1 1 64 17 106
2020 Compliance, inspection and enforcement 18 22 39 14 7 0 0 41 21 44
2020 Communications or public affairs 30 36 24 7 4 0 0 65 11 26
2020 Science and technology 29 47 16 8 0 0 0 76 8 13
2020 Legal services 44 30 20 5 0 0 0 75 5 16
2020 Administration and operations 37 37 15 11 0 0 0 74 11 27
2020 Human resources 37 24 21 15 3 0 0 61 18 38
2020 Financial management 26 32 9 26 0 0 9 63 28 12
2020 Information management 44 25 19 0 6 0 6 73 7 16
2020 Information technology 19 43 13 19 6 0 0 62 25 16
2020 Policy 9 45 36 9 0 0 0 55 9 11
2020 Project management 27 18 27 18 9 0 0 45 27 11
2020 None of the above 15 31 31 8 15 0 0 46 23 13
2019 Federal regulators 19 30 22 16 12 1 0 50 28 116
2019 Compliance, inspection and enforcement 8 33 31 22 6 0 0 42 28 36
2019 Communications or public affairs 24 30 30 5 10 0 0 55 15 20
2019 Legal services 17 33 33 0 8 8 0 55 9 12
2019 Administration and operations 30 33 24 3 3 0 6 68 6 33
2019 Human resources 17 43 23 13 3 0 0 60 17 30
2019 Financial management 29 29 14 21 7 0 0 57 29 14
2019 Information technology 10 20 50 0 20 0 0 30 20 10
2019 Project management 10 80 0 0 10 0 0 90 10 10
2019 None of the above 15 30 20 20 15 0 0 45 35 20
2018 Federal regulators 11 38 28 15 9 0 0 48 24 96
2018 Compliance, inspection and enforcement 12 28 40 20 0 0 0 40 20 25
2018 Communications or public affairs 8 38 23 23 8 0 0 46 31 13
2018 Administration and operations 19 35 26 10 6 0 3 57 17 31
2018 Human resources 10 38 19 24 10 0 0 48 33 21
2018 Information technology 10 70 10 10 0 0 0 80 10 10
2018 None of the above 7 21 36 29 7 0 0 29 36 14
2017 Federal regulators 20 36 25 13 6 0 0 56 19 89
2017 Compliance, inspection and enforcement 7 46 12 24 7 2 0 55 33 41
2017 Communications or public affairs 10 20 20 40 10 0 0 30 50 10
2017 Legal services 27 18 36 18 0 0 0 45 18 11
2017 Administration and operations 28 28 28 16 0 0 0 56 16 25
2017 Human resources 7 20 47 13 13 0 0 27 27 15
2017 Information management 17 17 17 17 25 0 8 36 45 12
2017 None of the above 10 29 14 29 19 0 0 38 48 21

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 20 30 25 12 11 0 1 50 24 106
2020 Compliance, inspection and enforcement 18 27 32 16 7 0 0 45 23 44
2020 Communications or public affairs 15 20 39 19 8 0 0 35 27 26
2020 Science and technology 24 55 16 6 0 0 0 79 6 13
2020 Legal services 42 30 20 7 0 0 0 73 7 16
2020 Administration and operations 26 37 26 4 7 0 0 63 11 27
2020 Human resources 17 33 28 11 11 0 0 50 22 36
2020 Financial management 17 32 26 9 17 0 0 49 26 12
2020 Information management 25 38 25 6 6 0 0 63 13 16
2020 Information technology 19 43 13 25 0 0 0 62 25 16
2020 Policy 18 36 27 9 9 0 0 55 18 11
2020 Project management 18 27 9 27 18 0 0 45 45 11
2020 None of the above 15 23 23 31 8 0 0 38 38 13
2019 Federal regulators 10 27 28 21 14 0 0 38 34 117
2019 Compliance, inspection and enforcement 17 17 33 25 8 0 0 33 33 36
2019 Communications or public affairs 10 34 20 15 20 0 0 44 35 20
2019 Legal services 17 25 25 8 8 17 0 50 20 12
2019 Administration and operations 21 30 21 18 3 0 6 55 23 33
2019 Human resources 3 31 34 17 14 0 0 34 31 29
2019 Financial management 21 21 21 14 21 0 0 43 36 14
2019 Information technology 0 20 30 20 30 0 0 20 50 10
2019 Project management 30 0 50 10 10 0 0 30 20 10
2019 None of the above 10 25 20 30 15 0 0 35 45 20
2018 Federal regulators 6 35 30 17 12 0 0 41 29 97
2018 Compliance, inspection and enforcement 4 32 28 12 24 0 0 36 36 25
2018 Communications or public affairs 15 0 23 54 8 0 0 15 62 13
2018 Administration and operations 6 48 19 3 13 6 3 61 18 31
2018 Human resources 5 29 48 14 5 0 0 33 19 21
2018 Information technology 0 0 70 10 20 0 0 0 30 10
2018 None of the above 0 29 36 21 14 0 0 29 36 14
2017 Federal regulators 13 29 24 23 11 1 0 42 34 89
2017 Compliance, inspection and enforcement 5 29 27 15 22 2 0 35 38 41
2017 Communications or public affairs 30 10 20 10 30 0 0 40 40 10
2017 Legal services 9 9 45 36 0 0 0 18 36 11
2017 Administration and operations 8 36 32 20 4 0 0 44 24 25
2017 Human resources 7 7 33 40 13 0 0 13 53 15
2017 Information management 8 25 17 17 25 0 8 36 45 12
2017 None of the above 5 24 10 24 33 5 0 30 60 21

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 27 28 25 10 9 1 0 56 19 106
2020 Compliance, inspection and enforcement 22 30 25 11 11 0 0 52 23 44
2020 Communications or public affairs 19 39 28 7 8 0 0 57 15 26
2020 Science and technology 31 39 21 8 0 0 0 71 8 13
2020 Legal services 63 17 14 7 0 0 0 80 7 16
2020 Administration and operations 41 22 22 11 4 0 0 63 15 27
2020 Human resources 32 26 24 11 8 0 0 58 19 38
2020 Financial management 26 23 26 17 9 0 0 49 26 12
2020 Information management 20 40 33 0 7 0 0 60 7 15
2020 Information technology 13 25 30 13 19 0 0 38 32 16
2020 Policy 18 36 18 18 9 0 0 55 27 11
2020 Project management 18 36 9 9 27 0 0 55 36 11
2020 None of the above 23 31 23 8 15 0 0 54 23 13
2019 Federal regulators 16 28 17 20 18 0 0 45 38 116
2019 Compliance, inspection and enforcement 17 17 33 22 11 0 0 33 33 36
2019 Communications or public affairs 20 39 10 10 20 0 0 60 30 20
2019 Legal services 33 25 8 8 8 17 0 70 20 12
2019 Administration and operations 12 42 21 12 6 0 6 58 19 33
2019 Human resources 20 30 20 27 3 0 0 50 30 30
2019 Financial management 29 29 7 21 14 0 0 57 36 14
2019 Information technology 0 20 20 30 30 0 0 20 60 10
2019 Project management 20 30 20 20 10 0 0 50 30 10
2019 None of the above 10 25 25 20 20 0 0 35 40 20
2018 Federal regulators 10 33 27 13 17 0 0 43 30 97
2018 Compliance, inspection and enforcement 16 20 32 24 8 0 0 36 32 25
2018 Communications or public affairs 8 23 23 31 15 0 0 31 46 13
2018 Administration and operations 29 32 16 10 13 0 0 61 23 31
2018 Human resources 0 24 43 24 10 0 0 24 33 21
2018 Information technology 0 30 40 20 10 0 0 30 30 10
2018 None of the above 7 29 21 29 14 0 0 36 43 14
2017 Federal regulators 13 32 16 23 14 1 0 46 38 88
2017 Compliance, inspection and enforcement 5 27 34 12 17 5 0 33 31 41
2017 Communications or public affairs 20 20 30 10 20 0 0 40 30 10
2017 Legal services 27 9 27 36 0 0 0 36 36 11
2017 Administration and operations 20 28 28 16 8 0 0 48 24 25
2017 Human resources 0 20 27 33 20 0 0 20 53 15
2017 Information management 17 17 8 8 42 0 8 36 55 12
2017 None of the above 10 29 5 24 33 0 0 38 57 21

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 42 27 15 8 8 0 1 69 15 106
2020 Compliance, inspection and enforcement 29 27 21 14 9 0 0 57 23 44
2020 Communications or public affairs 38 20 23 12 8 0 0 57 20 26
2020 Science and technology 47 31 0 14 8 0 0 79 21 13
2020 Legal services 56 30 14 0 0 0 0 86 0 16
2020 Administration and operations 52 19 15 11 4 0 0 70 15 27
2020 Human resources 45 20 13 11 11 0 0 66 21 38
2020 Financial management 37 16 19 19 9 0 0 53 28 11
2020 Information management 44 25 6 19 6 0 0 69 25 16
2020 Information technology 57 24 6 6 6 0 0 81 13 16
2020 Policy 45 27 9 18 0 0 0 73 18 11
2020 Project management 45 18 27 9 0 0 0 64 9 11
2020 None of the above 46 15 0 15 23 0 0 62 38 13
2019 Federal regulators 37 25 22 9 7 0 0 62 16 116
2019 Compliance, inspection and enforcement 31 36 14 6 14 0 0 67 19 36
2019 Communications or public affairs 44 15 15 10 15 0 0 60 25 20
2019 Legal services 33 33 8 8 0 17 0 80 10 12
2019 Administration and operations 21 30 33 9 3 0 3 53 13 33
2019 Human resources 33 30 17 13 7 0 0 63 20 30
2019 Financial management 36 14 7 0 36 7 0 54 38 14
2019 Information technology 10 30 0 20 40 0 0 40 60 10
2019 Project management 50 30 10 10 0 0 0 80 10 10
2019 None of the above 25 15 25 20 15 0 0 40 35 20

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 20 36 28 11 5 0 0 56 16 106
2020 Compliance, inspection and enforcement 20 27 25 14 11 2 0 49 26 44
2020 Communications or public affairs 18 35 20 20 8 0 0 52 28 26
2020 Science and technology 24 47 21 8 0 0 0 71 8 13
2020 Legal services 12 25 27 14 22 0 0 37 36 15
2020 Administration and operations 33 33 11 15 7 0 0 67 22 27
2020 Human resources 40 27 15 13 5 0 0 66 19 38
2020 Financial management 17 17 32 9 17 0 9 37 28 12
2020 Information management 31 25 31 13 0 0 0 56 13 16
2020 Information technology 19 49 13 13 6 0 0 68 19 16
2020 Policy 36 27 36 0 0 0 0 64 0 11
2020 Project management 27 0 36 27 9 0 0 27 36 11
2020 None of the above 23 15 38 8 15 0 0 38 23 13

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 18 36 29 9 6 0 2 55 15 106
2020 Compliance, inspection and enforcement 14 34 25 16 11 0 0 47 27 44
2020 Communications or public affairs 52 24 8 12 4 0 0 76 16 26
2020 Science and technology 34 23 43 0 0 0 0 57 0 12
2020 Legal services 30 5 39 14 12 0 0 35 25 16
2020 Administration and operations 33 22 19 19 7 0 0 56 26 27
2020 Human resources 16 27 26 21 11 0 0 42 32 38
2020 Financial management 0 17 57 17 0 0 9 19 19 12
2020 Information management 56 19 19 6 0 0 0 75 6 16
2020 Information technology 24 38 25 13 0 0 0 62 13 16
2020 Policy 45 27 18 0 9 0 0 73 9 11
2020 Project management 0 45 18 18 18 0 0 45 36 11
2020 None of the above 23 38 23 8 8 0 0 62 15 13
2019 Federal regulators 23 30 27 11 9 0 0 53 20 115
2019 Compliance, inspection and enforcement 31 25 22 14 8 0 0 56 22 36
2019 Communications or public affairs 45 19 25 5 5 0 0 65 10 20
2019 Legal services 25 17 25 8 8 17 0 50 20 12
2019 Administration and operations 24 33 21 6 9 0 6 61 16 33
2019 Human resources 13 43 23 20 0 0 0 57 20 30
2019 Financial management 14 50 7 21 7 0 0 64 29 14
2019 Project management 40 20 30 10 0 0 0 60 10 10
2019 None of the above 35 30 20 0 15 0 0 65 15 20
2018 Federal regulators 25 26 32 8 7 0 2 51 16 97
2018 Compliance, inspection and enforcement 16 28 36 16 4 0 0 44 20 25
2018 Communications or public affairs 15 38 15 15 8 8 0 58 25 13
2018 Administration and operations 29 35 16 10 10 0 0 65 19 31
2018 Human resources 29 29 14 19 10 0 0 57 29 21
2018 Information technology 0 20 30 50 0 0 0 20 50 10
2018 None of the above 7 43 29 14 7 0 0 50 21 14
2017 Federal regulators 25 35 23 10 5 0 2 61 15 89
2017 Compliance, inspection and enforcement 20 22 32 20 2 5 0 44 23 41
2017 Communications or public affairs 30 40 10 20 0 0 0 70 20 10
2017 Legal services 18 45 27 9 0 0 0 64 9 11
2017 Administration and operations 20 28 40 12 0 0 0 48 12 25
2017 Human resources 13 20 20 27 20 0 0 33 47 15
2017 Information management 42 33 17 0 0 0 8 82 0 12
2017 None of the above 24 14 19 19 19 5 0 40 40 21

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 40 38 13 5 1 0 3 80 7 106
2020 Compliance, inspection and enforcement 54 25 11 2 7 0 0 79 9 44
2020 Communications or public affairs 48 40 8 4 0 0 0 88 4 26
2020 Science and technology 47 24 8 14 8 0 0 71 21 13
2020 Legal services 35 39 20 5 0 0 0 75 5 16
2020 Administration and operations 59 22 7 7 4 0 0 81 11 27
2020 Human resources 63 27 10 0 0 0 0 90 0 37
2020 Financial management 17 57 9 0 17 0 0 74 17 12
2020 Information management 56 13 25 0 0 0 6 73 0 16
2020 Information technology 62 25 13 0 0 0 0 87 0 16
2020 Policy 64 27 0 9 0 0 0 91 9 11
2020 Project management 36 36 27 0 0 0 0 73 0 11
2020 None of the above 46 46 8 0 0 0 0 92 0 13
2019 Federal regulators 56 21 16 3 4 0 1 77 7 117
2019 Compliance, inspection and enforcement 44 14 22 11 8 0 0 58 19 36
2019 Communications or public affairs 49 35 5 5 5 0 0 85 10 20
2019 Legal services 64 18 0 0 9 9 0 90 10 11
2019 Administration and operations 39 33 12 6 0 0 9 80 7 33
2019 Human resources 53 30 10 0 7 0 0 83 7 30
2019 Financial management 62 31 0 0 0 0 8 100 0 13
2019 Information technology 60 20 0 10 0 0 10 89 11 10
2019 Project management 50 20 10 20 0 0 0 70 20 10
2019 None of the above 40 30 25 0 5 0 0 70 5 20
2018 Federal regulators 54 25 8 5 5 0 2 81 10 96
2018 Compliance, inspection and enforcement 56 28 8 8 0 0 0 84 8 25
2018 Communications or public affairs 58 33 0 0 0 0 8 100 0 12
2018 Administration and operations 55 13 16 10 3 0 3 70 13 31
2018 Human resources 67 19 5 0 5 0 5 90 5 21
2018 Information technology 60 30 10 0 0 0 0 90 0 10
2018 None of the above 57 7 21 0 14 0 0 64 14 14
2017 Federal regulators 59 22 9 5 3 0 2 82 9 89
2017 Compliance, inspection and enforcement 56 32 7 2 2 0 0 88 5 41
2017 Communications or public affairs 80 0 10 0 10 0 0 80 10 10
2017 Legal services 27 36 27 9 0 0 0 64 9 11
2017 Administration and operations 58 21 13 4 4 0 0 79 8 24
2017 Human resources 53 27 13 0 7 0 0 80 7 15
2017 Information management 75 8 17 0 0 0 0 83 0 12
2017 None of the above 62 14 0 10 10 0 5 80 20 21

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 31 44 17 5 3 0 0 75 7 105
2020 Compliance, inspection and enforcement 36 37 9 14 5 0 0 73 18 44
2020 Communications or public affairs 18 29 40 8 4 0 0 47 12 25
2020 Science and technology 37 39 8 16 0 0 0 76 16 13
2020 Legal services 17 60 12 5 7 0 0 76 12 16
2020 Administration and operations 41 33 15 11 0 0 0 74 11 27
2020 Human resources 37 42 8 8 5 0 0 79 13 38
2020 Financial management 17 49 26 9 0 0 0 66 9 12
2020 Information management 40 20 33 7 0 0 0 60 7 15
2020 Information technology 43 32 6 19 0 0 0 75 19 16
2020 Policy 36 27 36 0 0 0 0 64 0 11
2020 Project management 36 27 27 9 0 0 0 64 9 11
2020 None of the above 23 46 15 15 0 0 0 69 15 13

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 69 14 6 4 1 3 4 89 5 106
2020 Compliance, inspection and enforcement 79 16 2 0 0 0 2 98 0 44
2020 Communications or public affairs 72 28 0 0 0 0 0 100 0 26
2020 Science and technology 76 8 8 8 0 0 0 84 8 13
2020 Legal services 68 12 0 0 0 0 20 100 0 16
2020 Administration and operations 74 11 7 4 4 0 0 85 7 27
2020 Human resources 80 10 3 3 0 0 5 94 3 38
2020 Financial management 43 17 9 0 9 0 23 78 11 12
2020 Information management 60 20 7 0 0 0 13 92 0 15
2020 Information technology 87 6 6 0 0 0 0 94 0 16
2020 Policy 82 9 0 0 0 0 9 100 0 11
2020 Project management 73 18 9 0 0 0 0 91 0 11
2020 None of the above 69 23 0 0 0 0 8 100 0 13
2019 Federal regulators 69 17 3 3 2 0 6 92 5 117
2019 Compliance, inspection and enforcement 81 14 3 0 0 0 3 97 0 36
2019 Communications or public affairs 70 20 0 0 0 0 10 100 0 20
2019 Legal services 75 8 0 0 0 8 8 100 0 12
2019 Administration and operations 52 15 12 0 0 0 21 85 0 33
2019 Human resources 80 17 0 3 0 0 0 97 3 30
2019 Financial management 71 7 0 0 7 0 14 92 8 14
2019 Information technology 100 0 0 0 0 0 0 100 0 10
2019 Project management 90 10 0 0 0 0 0 100 0 10
2019 None of the above 65 25 5 0 0 0 5 95 0 20
2018 Federal regulators 74 13 3 3 2 0 5 91 6 96
2018 Compliance, inspection and enforcement 80 12 4 0 0 0 4 96 0 25
2018 Communications or public affairs 77 8 8 0 0 0 8 92 0 13
2018 Administration and operations 68 16 10 3 0 0 3 87 3 31
2018 Human resources 76 5 19 0 0 0 0 81 0 21
2018 Information technology 70 10 20 0 0 0 0 80 0 10
2018 None of the above 64 7 7 7 0 0 14 83 8 14

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 70 13 3 3 5 4 3 89 8 105
2020 Compliance, inspection and enforcement 58 16 14 5 5 2 0 76 10 43
2020 Communications or public affairs 80 8 8 4 0 0 0 88 4 26
2020 Science and technology 92 0 0 0 0 0 8 100 0 13
2020 Legal services 73 20 0 0 0 0 7 100 0 16
2020 Administration and operations 81 11 4 0 4 0 0 93 4 27
2020 Human resources 81 8 0 5 5 0 0 89 11 38
2020 Financial management 57 9 9 17 0 0 9 72 19 12
2020 Information management 63 6 6 0 19 0 6 73 20 16
2020 Information technology 87 6 6 0 0 0 0 94 0 16
2020 Policy 91 0 0 0 0 0 9 100 0 11
2020 Project management 82 9 0 0 9 0 0 91 9 11
2020 None of the above 69 8 15 8 0 0 0 77 8 13
2019 Federal regulators 62 12 10 4 9 2 1 76 13 117
2019 Compliance, inspection and enforcement 64 6 8 6 14 0 3 71 20 36
2019 Communications or public affairs 80 10 10 0 0 0 0 90 0 20
2019 Legal services 50 33 0 0 8 8 0 91 9 12
2019 Administration and operations 48 33 6 3 0 0 9 90 3 33
2019 Human resources 70 20 0 7 3 0 0 90 10 30
2019 Financial management 36 29 14 7 14 0 0 64 21 14
2019 Information technology 40 40 10 0 0 10 0 89 0 10
2019 Project management 80 10 0 10 0 0 0 90 10 10
2019 None of the above 45 30 15 5 0 0 5 79 5 20
2018 Federal regulators 58 20 11 1 7 1 2 80 8 97
2018 Compliance, inspection and enforcement 60 4 12 12 4 4 4 70 17 25
2018 Communications or public affairs 62 23 0 0 15 0 0 85 15 13
2018 Administration and operations 74 13 0 3 6 0 3 90 10 31
2018 Human resources 76 5 10 5 5 0 0 81 10 21
2018 Information technology 80 0 10 10 0 0 0 80 10 10
2018 None of the above 43 21 7 14 14 0 0 64 29 14
2017 Federal regulators 78 10 3 4 3 1 0 89 8 89
2017 Compliance, inspection and enforcement 66 17 5 2 5 0 5 87 8 41
2017 Communications or public affairs 70 10 0 20 0 0 0 80 20 10
2017 Legal services 82 9 0 9 0 0 0 91 9 11
2017 Administration and operations 68 24 8 0 0 0 0 92 0 25
2017 Human resources 60 20 20 0 0 0 0 80 0 15
2017 Information management 58 25 17 0 0 0 0 83 0 12
2017 None of the above 71 5 5 5 10 0 5 80 15 21

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 56 29 8 3 2 0 3 87 5 106
2020 Compliance, inspection and enforcement 41 32 23 2 2 0 0 73 5 44
2020 Communications or public affairs 76 12 8 4 0 0 0 88 4 26
2020 Science and technology 47 45 0 0 0 0 8 100 0 13
2020 Legal services 47 34 7 5 0 0 7 87 5 16
2020 Administration and operations 78 11 7 0 4 0 0 89 4 27
2020 Human resources 63 27 8 3 0 0 0 89 3 38
2020 Financial management 40 43 9 9 0 0 0 83 9 12
2020 Information management 75 13 0 13 0 0 0 88 13 16
2020 Information technology 51 49 0 0 0 0 0 100 0 16
2020 Policy 55 45 0 0 0 0 0 100 0 11
2020 Project management 73 18 9 0 0 0 0 91 0 11
2020 None of the above 62 15 15 0 8 0 0 77 8 13
2019 Federal regulators 47 38 9 4 2 0 0 84 6 116
2019 Compliance, inspection and enforcement 42 31 17 0 6 0 6 76 6 36
2019 Communications or public affairs 29 30 40 0 0 0 0 60 0 20
2019 Legal services 33 25 17 8 8 8 0 64 18 12
2019 Administration and operations 33 48 9 3 0 0 6 87 3 33
2019 Human resources 47 33 13 3 3 0 0 80 7 30
2019 Financial management 54 23 0 15 8 0 0 77 23 13
2019 Information technology 0 60 30 10 0 0 0 60 10 10
2019 Project management 20 60 10 0 10 0 0 80 10 10
2019 None of the above 40 30 25 5 0 0 0 70 5 20
2018 Federal regulators 43 41 9 3 2 0 2 86 5 98
2018 Compliance, inspection and enforcement 50 29 17 4 0 0 0 79 4 24
2018 Communications or public affairs 50 29 7 7 7 0 0 79 14 14
2018 Administration and operations 42 23 19 6 10 0 0 65 16 31
2018 Human resources 43 43 10 0 5 0 0 86 5 21
2018 Information technology 50 10 40 0 0 0 0 60 0 10
2018 None of the above 36 43 7 7 7 0 0 79 14 14
2017 Federal regulators 54 36 6 1 2 0 1 91 3 87
2017 Compliance, inspection and enforcement 54 29 12 2 0 0 2 85 3 41
2017 Communications or public affairs 50 30 10 10 0 0 0 80 10 10
2017 Legal services 55 36 0 0 9 0 0 91 9 11
2017 Administration and operations 44 44 8 4 0 0 0 88 4 25
2017 Human resources 27 47 13 13 0 0 0 73 13 15
2017 Information management 58 25 0 17 0 0 0 83 17 12
2017 None of the above 48 33 10 10 0 0 0 81 10 21

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 56 25 8 6 4 0 2 83 10 106
2020 Compliance, inspection and enforcement 54 23 14 5 5 0 0 77 9 44
2020 Communications or public affairs 80 0 12 8 0 0 0 80 8 26
2020 Science and technology 61 24 0 8 0 0 8 91 9 13
2020 Legal services 73 20 0 0 0 0 7 100 0 15
2020 Administration and operations 70 15 7 4 4 0 0 85 7 27
2020 Human resources 60 24 3 8 5 0 0 84 13 38
2020 Financial management 57 17 9 0 17 0 0 74 17 12
2020 Information management 69 6 6 6 13 0 0 75 19 16
2020 Information technology 61 19 7 0 14 0 0 80 14 15
2020 Policy 82 9 0 9 0 0 0 91 9 11
2020 Project management 73 9 0 9 9 0 0 82 18 11
2020 None of the above 62 15 0 15 8 0 0 77 23 13
2019 Federal regulators 48 20 19 6 7 0 1 68 13 117
2019 Compliance, inspection and enforcement 52 18 9 0 18 0 3 72 19 33
2019 Communications or public affairs 60 10 20 10 0 0 0 70 10 20
2019 Legal services 58 8 25 0 0 8 0 73 0 12
2019 Administration and operations 52 24 6 12 0 0 6 81 13 33
2019 Human resources 50 27 10 13 0 0 0 77 13 30
2019 Financial management 43 21 7 7 21 0 0 64 29 14
2019 Information technology 10 30 30 20 10 0 0 40 30 10
2019 Project management 50 30 20 0 0 0 0 80 0 10
2019 None of the above 45 10 30 10 5 0 0 55 15 20
2018 Federal regulators 34 36 13 6 9 1 1 71 16 98
2018 Compliance, inspection and enforcement 42 13 21 21 4 0 0 54 25 24
2018 Communications or public affairs 50 14 14 7 14 0 0 64 21 14
2018 Administration and operations 48 26 6 10 10 0 0 74 19 31
2018 Human resources 43 19 5 19 14 0 0 62 33 21
2018 Information technology 50 10 20 20 0 0 0 60 20 10
2018 None of the above 14 29 7 21 29 0 0 43 50 14
2017 Federal regulators 42 31 11 9 6 0 1 74 15 89
2017 Compliance, inspection and enforcement 41 37 10 5 5 0 2 80 10 41
2017 Communications or public affairs 60 0 10 20 10 0 0 60 30 10
2017 Legal services 45 36 0 9 9 0 0 82 18 11
2017 Administration and operations 48 32 8 8 4 0 0 80 12 25
2017 Human resources 33 13 20 20 13 0 0 47 33 15
2017 Information management 50 25 0 8 17 0 0 75 25 12
2017 None of the above 38 19 10 29 5 0 0 57 33 21

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 54 9 9 1 1 1 25 86 3 106
2020 Compliance, inspection and enforcement 41 16 5 0 0 0 39 93 0 44
2020 Communications or public affairs 80 8 4 0 0 0 8 96 0 26
2020 Science and technology 76 8 0 0 0 0 16 100 0 13
2020 Legal services 59 20 7 0 0 0 14 92 0 16
2020 Administration and operations 67 7 7 0 0 0 19 91 0 27
2020 Human resources 51 11 3 0 0 0 35 96 0 37
2020 Financial management 66 0 9 0 0 0 26 89 0 12
2020 Information management 63 6 13 0 0 0 19 85 0 16
2020 Information technology 62 32 0 0 0 0 6 100 0 16
2020 Policy 45 9 9 0 9 0 27 75 13 11
2020 Project management 64 18 0 0 0 0 18 100 0 11
2020 None of the above 46 31 0 0 8 0 15 91 9 13
2019 Federal regulators 53 13 5 2 2 0 26 89 5 117
2019 Compliance, inspection and enforcement 31 11 6 0 0 0 53 88 0 36
2019 Communications or public affairs 60 5 0 5 0 0 30 93 7 20
2019 Legal services 33 8 0 0 0 8 50 100 0 12
2019 Administration and operations 42 21 0 0 0 0 36 100 0 33
2019 Human resources 47 17 7 3 3 0 23 83 9 30
2019 Financial management 46 23 15 0 0 0 15 82 0 13
2019 Information technology 30 60 0 0 0 0 10 100 0 10
2019 Project management 50 30 10 0 0 0 10 89 0 10
2019 None of the above 60 15 5 0 0 0 20 94 0 20
2018 Federal regulators 51 14 3 0 0 0 32 96 0 98
2018 Compliance, inspection and enforcement 41 5 0 5 0 0 50 91 9 22
2018 Communications or public affairs 57 14 14 0 0 0 14 83 0 14
2018 Administration and operations 42 6 3 0 3 0 45 88 6 31
2018 Human resources 57 19 0 0 0 0 24 100 0 21
2018 None of the above 43 14 14 7 0 0 21 73 9 14
2017 Federal regulators 53 12 9 1 0 1 24 87 1 88
2017 Compliance, inspection and enforcement 41 10 10 0 0 0 39 84 0 41
2017 Communications or public affairs 60 0 0 10 0 0 30 86 14 10
2017 Legal services 55 18 0 9 0 0 18 89 11 11
2017 Administration and operations 56 20 0 0 0 0 24 100 0 25
2017 Human resources 53 20 7 0 0 0 20 92 0 15
2017 Information management 67 8 8 0 0 0 17 90 0 12
2017 None of the above 48 29 0 5 5 0 14 89 11 21

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 55 33 6 1 2 0 3 90 3 106
2020 Compliance, inspection and enforcement 57 18 14 7 2 0 2 77 9 44
2020 Communications or public affairs 69 15 8 0 0 0 8 91 0 26
2020 Science and technology 71 21 0 0 0 0 8 100 0 13
2020 Legal services 63 19 7 5 0 0 7 87 5 16
2020 Administration and operations 74 15 7 0 0 0 4 92 0 27
2020 Human resources 76 11 5 0 3 0 5 92 3 38
2020 Financial management 91 0 0 0 0 0 9 100 0 12
2020 Information management 69 13 6 0 0 0 13 93 0 16
2020 Information technology 87 6 6 0 0 0 0 94 0 16
2020 Policy 73 18 0 0 0 0 9 100 0 11
2020 Project management 82 18 0 0 0 0 0 100 0 11
2020 None of the above 77 15 0 8 0 0 0 92 8 13
2019 Federal regulators 54 26 9 3 3 0 4 84 6 116
2019 Compliance, inspection and enforcement 42 19 19 6 6 0 8 67 12 36
2019 Communications or public affairs 70 15 5 5 0 0 5 89 5 20
2019 Legal services 50 17 17 0 0 8 8 80 0 12
2019 Administration and operations 59 28 3 0 0 0 9 97 0 32
2019 Human resources 77 17 3 0 0 0 3 97 0 30
2019 Financial management 71 21 0 0 0 0 7 100 0 14
2019 Information technology 60 20 10 0 0 10 0 89 0 10
2019 Project management 50 20 30 0 0 0 0 70 0 10
2019 None of the above 65 15 10 5 0 0 5 84 5 20
2018 Federal regulators 44 33 11 7 1 0 4 80 9 98
2018 Compliance, inspection and enforcement 33 29 8 17 8 0 4 65 26 24
2018 Communications or public affairs 71 7 14 0 0 0 7 85 0 14
2018 Administration and operations 60 23 7 0 0 0 10 93 0 30
2018 Human resources 86 10 0 0 0 0 5 100 0 21
2018 Information technology 70 20 0 10 0 0 0 90 10 10
2018 None of the above 50 21 14 14 0 0 0 71 14 14
2017 Federal regulators 64 23 10 3 0 0 0 87 3 88
2017 Compliance, inspection and enforcement 51 28 10 0 8 0 3 82 8 39
2017 Communications or public affairs 80 10 10 0 0 0 0 90 0 10
2017 Legal services 73 18 9 0 0 0 0 91 0 11
2017 Administration and operations 52 28 4 8 0 0 8 87 9 25
2017 Human resources 67 27 0 0 0 0 7 100 0 15
2017 Information management 50 17 8 8 0 0 17 80 10 12
2017 None of the above 48 33 5 5 5 0 5 85 10 21

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 70 17 6 1 5 0 1 88 6 106
2020 Compliance, inspection and enforcement 73 27 0 0 0 0 0 100 0 44
2020 Communications or public affairs 51 19 16 11 4 0 0 69 15 26
2020 Science and technology 71 14 8 8 0 0 0 84 8 13
2020 Legal services 86 7 0 0 7 0 0 93 7 16
2020 Administration and operations 67 19 7 4 4 0 0 85 7 27
2020 Human resources 68 21 0 5 5 0 0 89 11 38
2020 Financial management 49 26 9 9 0 0 9 81 9 12
2020 Information management 44 38 13 0 6 0 0 81 6 16
2020 Information technology 64 19 6 0 11 0 0 83 11 16
2020 Policy 73 18 9 0 0 0 0 91 0 11
2020 Project management 55 36 9 0 0 0 0 91 0 11
2020 None of the above 46 38 8 8 0 0 0 85 8 13
2019 Federal regulators 63 15 8 4 6 0 3 81 11 117
2019 Compliance, inspection and enforcement 69 19 3 6 0 0 3 91 6 36
2019 Communications or public affairs 44 15 15 5 20 0 0 60 25 20
2019 Legal services 83 0 0 0 0 17 0 100 0 12
2019 Administration and operations 61 19 10 0 3 0 6 86 3 31
2019 Human resources 77 10 3 7 0 3 0 90 7 30
2019 Financial management 57 21 7 7 7 0 0 79 14 14
2019 Information technology 40 40 0 10 10 0 0 80 20 10
2019 Project management 90 10 0 0 0 0 0 100 0 10
2019 None of the above 65 20 5 5 0 5 0 89 5 20
2018 Federal regulators 62 22 4 2 8 1 2 86 10 98
2018 Compliance, inspection and enforcement 71 21 0 0 8 0 0 92 8 24
2018 Communications or public affairs 50 21 7 7 7 7 0 77 15 14
2018 Administration and operations 58 13 13 10 3 0 3 73 13 31
2018 Human resources 71 14 10 0 0 0 5 90 0 21
2018 Information technology 40 30 10 10 10 0 0 70 20 10
2018 None of the above 57 14 14 7 7 0 0 71 14 14
2017 Federal regulators 68 18 8 4 2 0 0 86 6 89
2017 Compliance, inspection and enforcement 51 27 10 7 0 0 5 82 8 41
2017 Communications or public affairs 40 20 30 10 0 0 0 60 10 10
2017 Legal services 73 27 0 0 0 0 0 100 0 11
2017 Administration and operations 64 8 20 8 0 0 0 72 8 25
2017 Human resources 53 47 0 0 0 0 0 100 0 15
2017 Information management 50 17 8 8 17 0 0 67 25 12
2017 None of the above 57 14 10 0 19 0 0 71 19 21

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 41 25 16 12 3 1 2 68 15 104
2020 Compliance, inspection and enforcement 52 18 21 7 2 0 0 70 9 44
2020 Communications or public affairs 37 40 20 4 0 0 0 76 4 26
2020 Science and technology 37 47 0 16 0 0 0 84 16 13
2020 Legal services 59 14 27 0 0 0 0 73 0 16
2020 Administration and operations 44 22 15 19 0 0 0 67 19 27
2020 Human resources 34 34 16 11 5 0 0 68 16 38
2020 Financial management 40 26 17 0 9 0 9 72 9 12
2020 Information management 63 19 13 6 0 0 0 81 6 16
2020 Information technology 43 25 19 13 0 0 0 68 13 16
2020 Policy 45 27 9 0 18 0 0 73 18 11
2020 Project management 45 27 9 18 0 0 0 73 18 11
2020 None of the above 75 8 8 0 0 8 0 91 0 12
2019 Federal regulators 45 30 14 7 2 0 3 77 9 117
2019 Compliance, inspection and enforcement 58 36 3 0 0 0 3 97 0 36
2019 Communications or public affairs 51 30 14 5 0 0 0 81 5 20
2019 Legal services 33 25 33 0 0 8 0 64 0 12
2019 Administration and operations 48 30 3 12 0 0 6 84 13 33
2019 Human resources 47 27 17 7 3 0 0 73 10 30
2019 Financial management 86 14 0 0 0 0 0 100 0 14
2019 Information technology 40 30 10 10 10 0 0 70 20 10
2019 Project management 40 30 20 0 10 0 0 70 10 10
2019 None of the above 50 30 15 5 0 0 0 80 5 20
2018 Federal regulators 55 26 16 1 1 0 1 81 2 97
2018 Compliance, inspection and enforcement 42 38 21 0 0 0 0 79 0 24
2018 Communications or public affairs 36 29 21 7 0 7 0 69 8 14
2018 Administration and operations 29 35 35 0 0 0 0 65 0 31
2018 Human resources 57 19 14 5 0 0 5 80 5 21
2018 Information technology 50 30 10 0 10 0 0 80 10 10
2018 None of the above 43 14 29 7 7 0 0 57 14 14
2017 Federal regulators 60 26 9 3 2 0 0 86 5 88
2017 Compliance, inspection and enforcement 44 34 10 7 0 0 5 82 8 41
2017 Communications or public affairs 50 50 0 0 0 0 0 100 0 10
2017 Legal services 64 9 18 0 0 0 9 80 0 11
2017 Administration and operations 44 36 12 8 0 0 0 80 8 25
2017 Human resources 57 21 21 0 0 0 0 79 0 14
2017 Information management 67 8 25 0 0 0 0 75 0 12
2017 None of the above 43 33 10 5 10 0 0 76 14 21

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 27 39 24 6 5 0 1 66 10 106
2020 Compliance, inspection and enforcement 21 38 27 9 5 0 0 59 14 44
2020 Communications or public affairs 31 31 28 11 0 0 0 61 11 26
2020 Science and technology 21 47 31 0 0 0 0 69 0 13
2020 Legal services 12 47 41 0 0 0 0 59 0 16
2020 Administration and operations 37 37 19 7 0 0 0 74 7 27
2020 Human resources 34 40 16 7 3 0 0 74 10 38
2020 Financial management 17 34 15 34 0 0 0 51 34 12
2020 Information management 38 38 19 0 0 0 6 80 0 16
2020 Information technology 36 57 6 0 0 0 0 94 0 16
2020 Policy 18 45 18 18 0 0 0 64 18 11
2020 Project management 27 18 45 9 0 0 0 45 9 11
2020 None of the above 23 54 15 8 0 0 0 77 8 13

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 12 30 38 12 7 0 0 43 19 106
2020 Compliance, inspection and enforcement 9 20 39 25 7 0 0 29 32 44
2020 Communications or public affairs 14 16 51 12 8 0 0 30 20 26
2020 Science and technology 16 69 16 0 0 0 0 84 0 13
2020 Legal services 5 44 51 0 0 0 0 49 0 16
2020 Administration and operations 15 41 33 11 0 0 0 56 11 27
2020 Human resources 8 26 48 13 5 0 0 34 19 38
2020 Financial management 9 9 32 34 17 0 0 17 51 12
2020 Information management 20 40 27 7 7 0 0 60 13 15
2020 Information technology 13 44 30 13 0 0 0 57 13 16
2020 Policy 9 36 36 9 9 0 0 45 18 11
2020 Project management 0 45 27 27 0 0 0 45 27 11
2020 None of the above 31 15 38 8 8 0 0 46 15 13
2019 Federal regulators 7 28 45 14 6 0 0 35 20 117
2019 Compliance, inspection and enforcement 6 37 23 20 14 0 0 43 34 35
2019 Communications or public affairs 5 34 40 20 0 0 0 39 20 20
2019 Legal services 17 42 42 0 0 0 0 58 0 12
2019 Administration and operations 21 36 36 3 3 0 0 58 6 33
2019 Human resources 7 37 43 13 0 0 0 43 13 30
2019 Financial management 14 36 21 21 7 0 0 50 29 14
2019 Information technology 10 10 30 30 20 0 0 20 50 10
2019 Project management 20 30 40 10 0 0 0 50 10 10
2019 None of the above 15 20 30 25 10 0 0 35 35 20
2018 Federal regulators 6 33 41 11 8 0 1 39 20 97
2018 Compliance, inspection and enforcement 8 32 28 24 8 0 0 40 32 25
2018 Communications or public affairs 0 50 21 14 14 0 0 50 29 14
2018 Administration and operations 7 53 23 10 7 0 0 60 17 30
2018 Human resources 19 14 52 10 5 0 0 33 14 21
2018 Information technology 0 50 30 20 0 0 0 50 20 10
2018 None of the above 0 36 43 7 14 0 0 36 21 14
2017 Federal regulators 2 33 44 14 7 0 0 36 21 88
2017 Compliance, inspection and enforcement 12 24 46 5 12 0 0 37 17 41
2017 Communications or public affairs 10 10 60 20 0 0 0 20 20 10
2017 Legal services 0 45 45 9 0 0 0 45 9 11
2017 Administration and operations 16 36 36 8 0 4 0 54 8 25
2017 Human resources 0 20 40 27 13 0 0 20 40 15
2017 Information management 17 17 42 17 8 0 0 33 25 12
2017 None of the above 5 24 38 19 14 0 0 29 33 21

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 12 23 41 16 8 0 0 24 35 106
2020 Compliance, inspection and enforcement 9 30 48 9 5 0 0 13 39 44
2020 Communications or public affairs 8 28 47 14 4 0 0 18 36 26
2020 Science and technology 8 16 24 53 0 0 0 53 24 13
2020 Legal services 14 30 32 24 0 0 0 24 44 16
2020 Administration and operations 7 22 44 19 7 0 0 26 30 27
2020 Human resources 16 25 46 8 5 0 0 14 41 37
2020 Financial management 17 26 40 9 9 0 0 17 43 12
2020 Information management 6 25 31 38 0 0 0 38 31 16
2020 Information technology 13 25 43 6 13 0 0 19 38 16
2020 Policy 18 18 18 36 9 0 0 45 36 11
2020 Project management 9 27 36 18 9 0 0 27 36 11
2020 None of the above 8 38 31 8 15 0 0 23 46 13
2019 Federal regulators 11 21 51 13 4 0 0 17 32 117
2019 Compliance, inspection and enforcement 23 20 40 17 0 0 0 17 43 35
2019 Communications or public affairs 15 25 40 19 0 0 0 19 40 20
2019 Legal services 0 25 33 33 8 0 0 42 25 12
2019 Administration and operations 12 12 52 18 6 0 0 24 24 33
2019 Human resources 7 28 48 17 0 0 0 17 34 29
2019 Financial management 23 15 23 31 8 0 0 38 38 13
2019 Information technology 30 20 40 10 0 0 0 10 50 10
2019 Project management 10 20 50 10 10 0 0 20 30 10
2019 None of the above 15 30 25 20 10 0 0 30 45 20
2018 Federal regulators 10 24 41 19 4 1 0 24 35 95
2018 Compliance, inspection and enforcement 12 24 32 32 0 0 0 32 36 25
2018 Communications or public affairs 7 29 43 21 0 0 0 21 36 14
2018 Administration and operations 10 23 37 30 0 0 0 30 33 30
2018 Human resources 5 33 33 24 5 0 0 29 38 21
2018 Information technology 10 20 50 10 10 0 0 20 30 10
2018 None of the above 15 15 62 0 8 0 0 8 31 13
2017 Federal regulators 5 29 42 22 2 0 0 24 35 89
2017 Compliance, inspection and enforcement 12 17 46 22 2 0 0 24 29 41
2017 Communications or public affairs 10 40 40 0 10 0 0 10 50 10
2017 Legal services 9 9 45 27 9 0 0 36 18 11
2017 Administration and operations 0 20 48 32 0 0 0 32 20 25
2017 Human resources 0 60 27 7 7 0 0 13 60 15
2017 Information management 17 25 25 8 25 0 0 33 42 12
2017 None of the above 19 33 43 5 0 0 0 5 52 21

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 44 38 9 6 4 0 0 82 10 106
2020 Compliance, inspection and enforcement 38 46 9 7 0 0 0 84 7 44
2020 Communications or public affairs 42 35 12 8 4 0 0 76 12 26
2020 Science and technology 61 31 0 0 0 8 0 100 0 13
2020 Legal services 61 39 0 0 0 0 0 100 0 16
2020 Administration and operations 41 37 15 0 4 0 4 81 4 27
2020 Human resources 58 36 5 0 0 0 0 95 0 38
2020 Financial management 17 51 17 6 0 0 9 75 7 12
2020 Information management 44 38 13 0 6 0 0 81 6 16
2020 Information technology 51 30 13 6 0 0 0 81 6 16
2020 Policy 45 36 9 0 0 9 0 90 0 11
2020 Project management 55 27 9 9 0 0 0 82 9 11
2020 None of the above 31 23 8 8 23 8 0 58 33 13
2019 Federal regulators 20 49 16 7 5 3 0 71 12 116
2019 Compliance, inspection and enforcement 25 47 6 17 6 0 0 72 22 36
2019 Communications or public affairs 30 40 15 5 5 4 0 74 11 20
2019 Legal services 50 33 8 0 0 8 0 91 0 12
2019 Administration and operations 42 42 12 3 0 0 0 85 3 33
2019 Human resources 37 50 7 3 0 3 0 90 3 30
2019 Financial management 21 43 36 0 0 0 0 64 0 14
2019 Information technology 40 10 20 20 10 0 0 50 30 10
2019 Project management 30 40 20 0 10 0 0 70 10 10
2019 None of the above 20 55 15 5 5 0 0 75 10 20
2018 Federal regulators 21 41 24 11 4 0 0 61 15 98
2018 Compliance, inspection and enforcement 20 48 24 8 0 0 0 68 8 25
2018 Communications or public affairs 38 31 8 0 15 8 0 75 17 13
2018 Administration and operations 19 48 16 6 10 0 0 68 16 31
2018 Human resources 29 67 5 0 0 0 0 95 0 21
2018 Information technology 40 30 10 0 20 0 0 70 20 10
2018 None of the above 0 36 36 21 7 0 0 36 29 14
2017 Federal regulators 24 50 13 8 3 2 0 76 11 89
2017 Compliance, inspection and enforcement 15 46 27 5 5 2 0 63 10 41
2017 Communications or public affairs 0 80 10 10 0 0 0 80 10 10
2017 Legal services 27 55 9 0 0 9 0 90 0 11
2017 Administration and operations 28 44 24 0 0 4 0 75 0 25
2017 Human resources 21 57 7 7 7 0 0 79 14 14
2017 Information management 17 42 17 8 0 17 0 70 10 12
2017 None of the above 10 43 14 19 10 5 0 55 30 21

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 40 30 15 11 3 1 0 71 14 104
2020 Compliance, inspection and enforcement 31 37 14 16 2 0 0 68 18 44
2020 Communications or public affairs 23 46 24 4 4 0 0 68 8 26
2020 Science and technology 76 16 0 0 0 8 0 100 0 13
2020 Legal services 56 44 0 0 0 0 0 100 0 16
2020 Administration and operations 41 26 19 0 11 4 0 69 12 27
2020 Human resources 53 26 16 5 0 0 0 79 5 38
2020 Financial management 17 51 15 9 0 0 9 75 9 12
2020 Information management 31 38 13 0 13 6 0 73 13 16
2020 Information technology 57 24 13 0 6 0 0 81 6 16
2020 Policy 36 36 18 0 0 9 0 80 0 11
2020 Project management 64 18 0 9 9 0 0 82 18 11
2020 None of the above 31 15 8 23 15 8 0 50 42 13

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 41 20 13 14 11 0 1 61 25 106
2020 Compliance, inspection and enforcement 27 30 14 9 21 0 0 57 30 44
2020 Communications or public affairs 27 49 4 16 4 0 0 76 20 26
2020 Science and technology 61 31 0 0 8 0 0 92 8 13
2020 Legal services 52 22 12 0 7 7 0 79 8 15
2020 Administration and operations 41 11 7 22 11 4 4 56 36 27
2020 Human resources 48 32 7 11 3 0 0 80 13 38
2020 Financial management 34 26 9 15 9 0 9 65 25 12
2020 Information management 38 44 19 0 0 0 0 81 0 16
2020 Information technology 32 25 13 0 24 0 6 61 25 16
2020 Policy 45 27 0 9 9 9 0 80 20 11
2020 Project management 36 64 0 0 0 0 0 100 0 11
2020 None of the above 46 8 0 23 23 0 0 54 46 13

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 47 25 13 4 8 3 1 74 12 106
2020 Compliance, inspection and enforcement 34 30 21 11 2 2 0 65 14 44
2020 Communications or public affairs 49 39 4 4 4 0 0 88 8 26
2020 Science and technology 69 24 0 8 0 0 0 92 8 13
2020 Legal services 73 15 13 0 0 0 0 87 0 15
2020 Administration and operations 48 26 15 4 4 0 4 77 8 27
2020 Human resources 65 14 18 3 0 0 0 79 3 37
2020 Financial management 26 40 9 0 17 0 9 72 19 12
2020 Information management 40 40 20 0 0 0 0 80 0 15
2020 Information technology 44 25 17 0 13 0 0 70 13 16
2020 Policy 73 18 9 0 0 0 0 91 0 11
2020 Project management 40 60 0 0 0 0 0 100 0 10
2020 None of the above 46 8 15 8 15 8 0 58 25 13

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 30 35 16 12 6 1 0 66 18 106
2020 Compliance, inspection and enforcement 36 23 21 16 5 0 0 59 21 44
2020 Communications or public affairs 23 42 20 12 4 0 0 64 16 26
2020 Science and technology 61 39 0 0 0 0 0 100 0 13
2020 Legal services 42 46 12 0 0 0 0 88 0 16
2020 Administration and operations 33 44 11 4 7 0 0 78 11 27
2020 Human resources 53 19 18 8 3 0 0 72 11 38
2020 Financial management 26 34 15 9 9 0 9 65 19 12
2020 Information management 19 56 6 0 19 0 0 75 19 16
2020 Information technology 19 57 11 6 6 0 0 76 13 16
2020 Policy 36 45 9 0 0 9 0 90 0 11
2020 Project management 36 18 18 9 18 0 0 55 27 11
2020 None of the above 38 15 15 15 15 0 0 54 31 13
2019 Federal regulators 11 39 19 18 13 0 0 50 31 117
2019 Compliance, inspection and enforcement 11 36 28 17 8 0 0 47 25 36
2019 Communications or public affairs 24 35 15 15 10 0 0 60 25 20
2019 Legal services 25 42 8 17 0 8 0 73 18 12
2019 Administration and operations 21 52 18 6 3 0 0 73 9 33
2019 Human resources 23 30 17 27 3 0 0 53 30 30
2019 Financial management 29 21 14 29 7 0 0 50 36 14
2019 Information technology 10 20 30 30 10 0 0 30 40 10
2019 Project management 10 20 40 20 10 0 0 30 30 10
2019 None of the above 20 20 25 5 25 5 0 42 32 20
2018 Federal regulators 9 35 24 15 16 0 0 44 32 98
2018 Compliance, inspection and enforcement 8 32 16 24 12 8 0 43 39 25
2018 Communications or public affairs 7 50 21 7 7 7 0 62 15 14
2018 Administration and operations 16 39 19 13 13 0 0 55 26 31
2018 Human resources 19 38 33 10 0 0 0 57 10 21
2018 Information technology 20 30 20 10 20 0 0 50 30 10
2018 None of the above 7 29 21 29 14 0 0 36 43 14
2017 Federal regulators 18 34 16 20 10 2 0 53 30 88
2017 Compliance, inspection and enforcement 12 29 27 24 5 2 0 43 30 41
2017 Communications or public affairs 0 20 20 50 10 0 0 20 60 10
2017 Legal services 9 27 36 18 9 0 0 36 27 11
2017 Administration and operations 12 52 20 12 4 0 0 64 16 25
2017 Human resources 7 40 27 7 20 0 0 47 27 15
2017 Information management 8 17 42 25 8 0 0 25 33 12
2017 None of the above 10 14 29 19 24 5 0 25 45 21

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 56 32 3 7 2 0 0 89 9 106
2020 Compliance, inspection and enforcement 41 39 5 11 5 0 0 79 16 44
2020 Communications or public affairs 56 36 0 8 0 0 0 92 8 26
2020 Science and technology 84 16 0 0 0 0 0 100 0 13
2020 Legal services 70 30 0 0 0 0 0 100 0 16
2020 Administration and operations 63 22 11 0 4 0 0 85 4 27
2020 Human resources 72 27 2 0 0 0 0 98 0 38
2020 Financial management 60 34 6 0 0 0 0 94 0 12
2020 Information management 63 25 0 6 0 6 0 93 7 16
2020 Information technology 51 43 0 0 6 0 0 94 6 16
2020 Policy 82 18 0 0 0 0 0 100 0 11
2020 Project management 82 18 0 0 0 0 0 100 0 11
2020 None of the above 54 23 15 0 8 0 0 77 8 13

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 60 30 3 5 3 0 0 89 8 105
2020 Compliance, inspection and enforcement 43 37 5 11 5 0 0 79 16 44
2020 Communications or public affairs 53 40 0 7 0 0 0 93 7 26
2020 Science and technology 76 24 0 0 0 0 0 100 0 13
2020 Legal services 81 19 0 0 0 0 0 100 0 16
2020 Administration and operations 69 23 8 0 0 0 0 92 0 26
2020 Human resources 74 26 0 0 0 0 0 100 0 38
2020 Financial management 60 26 15 0 0 0 0 85 0 12
2020 Information management 56 31 6 0 0 6 0 93 0 16
2020 Information technology 57 30 6 0 6 0 0 87 6 16
2020 Policy 82 9 9 0 0 0 0 91 0 11
2020 Project management 82 18 0 0 0 0 0 100 0 11
2020 None of the above 38 31 15 8 8 0 0 69 15 13

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 52 32 7 8 1 0 0 84 9 103
2020 Compliance, inspection and enforcement 45 34 9 9 0 2 0 81 9 44
2020 Communications or public affairs 52 44 4 0 0 0 0 96 0 26
2020 Science and technology 55 31 6 8 0 0 0 86 8 13
2020 Legal services 61 39 0 0 0 0 0 100 0 16
2020 Administration and operations 48 37 11 0 4 0 0 85 4 27
2020 Human resources 61 32 5 0 0 3 0 95 0 38
2020 Financial management 43 26 26 6 0 0 0 68 6 12
2020 Information management 63 19 6 6 0 6 0 87 7 16
2020 Information technology 54 25 20 0 0 0 0 80 0 15
2020 Policy 64 27 9 0 0 0 0 91 0 11
2020 Project management 45 36 9 9 0 0 0 82 9 11
2020 None of the above 38 23 31 0 8 0 0 62 8 13

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 55 25 8 4 3 1 5 85 7 106
2020 Compliance, inspection and enforcement 54 27 7 7 2 2 0 84 9 44
2020 Communications or public affairs 56 28 12 0 0 0 4 88 0 26
2020 Science and technology 79 16 0 0 0 0 6 100 0 13
2020 Legal services 75 20 0 0 0 5 0 100 0 16
2020 Administration and operations 70 15 11 0 0 0 4 88 0 27
2020 Human resources 74 24 2 0 0 0 0 98 0 38
2020 Financial management 43 32 9 17 0 0 0 74 17 12
2020 Information management 56 25 0 6 0 6 6 93 7 16
2020 Information technology 44 30 13 0 13 0 0 75 13 16
2020 Policy 82 9 9 0 0 0 0 91 0 11
2020 Project management 64 36 0 0 0 0 0 100 0 11
2020 None of the above 46 15 23 0 8 0 8 67 8 13

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 65 12 2 2 1 16 3 94 4 106
2020 Compliance, inspection and enforcement 54 11 7 2 0 25 0 88 3 44
2020 Communications or public affairs 64 20 0 8 0 8 0 91 9 26
2020 Science and technology 76 16 0 0 0 8 0 100 0 13
2020 Legal services 70 0 0 0 0 25 5 100 0 16
2020 Administration and operations 74 11 4 0 0 11 0 96 0 27
2020 Human resources 77 15 3 3 0 3 0 95 3 38
2020 Financial management 43 40 0 0 0 17 0 100 0 12
2020 Information management 69 19 0 0 0 13 0 100 0 16
2020 Information technology 51 24 13 0 6 6 0 80 7 16
2020 Policy 45 18 0 0 0 36 0 100 0 11
2020 Project management 73 18 9 0 0 0 0 91 0 11
2020 None of the above 62 8 23 0 0 8 0 75 0 13

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 60 29 5 4 2 1 0 89 6 106
2020 Compliance, inspection and enforcement 66 30 5 0 0 0 0 95 0 44
2020 Communications or public affairs 65 28 0 3 4 0 0 93 7 25
2020 Science and technology 69 16 0 8 0 8 0 91 9 13
2020 Legal services 68 32 0 0 0 0 0 100 0 16
2020 Administration and operations 70 19 11 0 0 0 0 89 0 27
2020 Human resources 82 11 7 0 0 0 0 93 0 38
2020 Financial management 51 43 6 0 0 0 0 94 0 12
2020 Information management 63 19 6 0 0 13 0 93 0 16
2020 Information technology 64 19 6 6 0 5 0 87 7 16
2020 Policy 91 9 0 0 0 0 0 100 0 11
2020 Project management 73 27 0 0 0 0 0 100 0 11
2020 None of the above 54 23 15 8 0 0 0 77 8 13

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 51 27 6 10 5 0 1 78 15 106
2020 Compliance, inspection and enforcement 44 27 12 10 7 0 0 71 17 41
2020 Communications or public affairs 53 23 8 16 0 0 0 76 16 26
2020 Science and technology 76 16 0 0 0 8 0 100 0 13
2020 Legal services 61 20 12 0 7 0 0 81 7 16
2020 Administration and operations 56 19 19 0 4 4 0 77 4 27
2020 Human resources 50 32 8 7 3 0 0 82 10 38
2020 Financial management 60 9 15 9 9 0 0 68 17 12
2020 Information management 50 31 13 6 0 0 0 81 6 16
2020 Information technology 57 11 13 6 13 0 0 68 19 16
2020 Policy 73 18 0 9 0 0 0 91 9 11
2020 Project management 45 55 0 0 0 0 0 100 0 11
2020 None of the above 54 0 8 8 31 0 0 54 38 13

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 71 25 4 0 1 0 0 95 1 106
2020 Compliance, inspection and enforcement 57 23 7 14 0 0 0 79 14 44
2020 Communications or public affairs 81 15 4 0 0 0 0 96 0 26
2020 Science and technology 76 16 0 0 0 8 0 100 0 13
2020 Legal services 88 12 0 0 0 0 0 100 0 16
2020 Administration and operations 74 7 15 4 0 0 0 81 4 27
2020 Human resources 80 13 7 0 0 0 0 93 0 38
2020 Financial management 51 34 15 0 0 0 0 85 0 12
2020 Information management 69 6 6 6 6 6 0 80 13 16
2020 Information technology 57 36 0 0 6 0 0 94 6 16
2020 Policy 73 18 9 0 0 0 0 91 0 11
2020 Project management 73 27 0 0 0 0 0 100 0 11
2020 None of the above 54 15 8 0 15 0 8 75 17 13

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 24 29 24 18 6 0 0 53 24 17
2019 Federal regulators 14 71 5 0 10 0 0 86 10 21

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Federal regulators 100 0 17

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 29 24 12 29 6 0 0 53 35 17
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Federal regulators 6 94 105
2020 Compliance, inspection and enforcement 9 91 43
2020 Communications or public affairs 8 92 26
2020 Science and technology 8 92 13
2020 Legal services 0 100 15
2020 Administration and operations 4 96 25
2020 Human resources 8 92 38
2020 Financial management 9 91 12
2020 Information management 13 88 16
2020 Information technology 6 94 16
2020 Policy 9 91 11
2020 Project management 0 100 11
2020 None of the above 0 100 13

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Federal regulators 12 88 105
2020 Compliance, inspection and enforcement 12 88 43
2020 Communications or public affairs 8 92 26
2020 Science and technology 0 100 13
2020 Legal services 7 93 16
2020 Administration and operations 11 89 27
2020 Human resources 19 81 38
2020 Financial management 17 83 12
2020 Information management 0 100 16
2020 Information technology 6 94 16
2020 Policy 9 91 11
2020 Project management 0 100 11
2020 None of the above 8 92 13
2019 Federal regulators 13 87 117
2019 Compliance, inspection and enforcement 17 83 36
2019 Communications or public affairs 15 85 20
2019 Legal services 17 83 12
2019 Administration and operations 18 82 33
2019 Human resources 20 80 30
2019 Financial management 7 93 14
2019 Information technology 0 100 10
2019 Project management 10 90 10
2019 None of the above 5 95 20
2017 Federal regulators 19 81 89
2017 Compliance, inspection and enforcement 17 83 41
2017 Communications or public affairs 0 100 10
2017 Administration and operations 20 80 25
2017 Human resources 33 67 15
2017 None of the above 24 76 21
2014 Federal regulators 11 89 122
2014 Compliance, inspection and enforcement 14 86 37
2014 Legal services 35 65 23
2014 Administration and operations 23 77 35
2014 Human resources 0 100 15
2014 Information management 0 100 10
2014 Information technology 0 100 10
2014 None of the above 27 73 26

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Federal regulators 55 45 13

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Federal regulators 69 31 13
2019 Federal regulators 100 0 15
2017 Federal regulators 83 17 18
2014 Federal regulators 84 16 13

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Federal regulators 40 27 7 7 20 0 0 67 27 15
2017 Federal regulators 53 27 7 7 7 0 0 80 13 15
2014 Federal regulators 28 44 9 19 0 0 0 72 19 11

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 48 28 8 5 5 5 2 81 10 105
2020 Compliance, inspection and enforcement 52 25 0 14 5 2 2 81 19 44
2020 Communications or public affairs 44 40 4 12 0 0 0 84 12 26
2020 Science and technology 63 16 0 0 8 6 8 91 9 13
2020 Legal services 59 20 0 7 0 14 0 92 8 16
2020 Administration and operations 70 11 4 0 7 4 4 88 8 27
2020 Human resources 60 26 8 3 0 0 3 89 3 37
2020 Financial management 34 23 26 9 0 0 9 63 9 12
2020 Information management 56 19 6 6 0 13 0 86 7 16
2020 Information technology 62 19 0 13 6 0 0 81 19 16
2020 Policy 64 18 0 9 0 9 0 90 10 11
2020 Project management 64 27 0 9 0 0 0 91 9 11
2020 None of the above 38 23 23 15 0 0 0 62 15 13
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 12 55 31 2 82 18 106
2020 Compliance, inspection and enforcement 9 52 39 0 85 15 44
2020 Communications or public affairs 19 51 31 0 73 27 26
2020 Science and technology 8 71 21 0 90 10 13
2020 Legal services 24 19 58 0 44 56 16
2020 Administration and operations 0 59 33 7 100 0 27
2020 Human resources 29 58 13 0 66 34 38
2020 Financial management 26 40 26 9 61 39 12
2020 Information management 6 56 31 6 90 10 16
2020 Information technology 19 56 25 0 74 26 16
2020 Policy 0 36 64 0 100 0 11
2020 Project management 18 45 36 0 71 29 11
2020 None of the above 31 31 38 0 50 50 13

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Federal regulators 61 39 13
2020 Human resources 64 36 11

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 24 21 8 31 16 0 0 45 47 13
2020 Human resources 45 27 18 0 9 0 0 73 9 11

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 8 21 16 16 8 0 31 43 34 13
2020 Human resources 45 0 27 0 18 0 9 50 20 11

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Federal regulators 66 13 2 0 1 3 15 97 1 106
2020 Compliance, inspection and enforcement 75 16 0 0 2 0 7 98 2 44
2020 Communications or public affairs 61 12 0 0 0 3 24 100 0 26
2020 Science and technology 71 6 8 0 0 0 16 91 0 13
2020 Legal services 78 10 0 0 5 7 0 95 5 16
2020 Administration and operations 63 7 4 0 0 0 26 95 0 27
2020 Human resources 74 13 5 0 8 0 0 86 8 37
2020 Financial management 34 17 9 9 0 0 32 75 13 12
2020 Information management 81 6 6 0 0 0 6 93 0 16
2020 Information technology 64 13 13 0 0 0 11 86 0 16
2020 Policy 64 18 0 0 9 9 0 90 10 11
2020 Project management 55 9 18 0 0 9 9 78 0 11
2020 None of the above 69 8 8 8 0 8 0 83 8 13
2019 Federal regulators 67 14 6 2 3 2 7 89 5 116
2019 Compliance, inspection and enforcement 67 8 3 6 3 3 11 87 10 36
2019 Communications or public affairs 55 15 10 0 0 0 20 87 0 20
2019 Legal services 50 17 8 0 0 0 25 89 0 12
2019 Administration and operations 64 12 6 0 6 3 9 86 7 33
2019 Human resources 55 14 17 7 3 0 3 71 11 29
2019 Financial management 57 21 7 0 7 0 7 85 8 14
2019 Information technology 70 10 10 0 0 0 10 89 0 10
2019 Project management 50 10 10 0 0 0 30 86 0 10
2019 None of the above 65 5 20 0 0 0 10 78 0 20
2018 Federal regulators 59 9 8 3 2 4 14 83 6 97
2018 Compliance, inspection and enforcement 80 8 4 0 4 0 4 92 4 25
2018 Communications or public affairs 36 21 0 7 0 14 21 89 11 14
2018 Administration and operations 47 10 10 0 10 7 17 74 13 30
2018 Human resources 57 14 5 5 14 0 5 75 20 21
2018 Information technology 90 0 0 0 0 0 10 100 0 10
2018 None of the above 50 21 0 14 0 0 14 83 17 14
Date modified: