2020 Public Service Employee Survey Results for Office of the Secretary to the Governor General by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 51 2 5 2 0 2 91 7 56
2020 First official language - French 47 43 5 4 2 0 0 89 6 63

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 81 12 0 4 0 0 2 96 4 56
2020 First official language - French 67 27 3 1 0 2 0 96 1 63
2017 First official language - English 81 15 3 0 0 0 0 97 0 36
2017 First official language - French 53 33 7 5 1 0 1 87 6 78
2014 First official language - English 72 18 2 2 3 0 3 93 5 42
2014 First official language - French 64 23 4 6 1 1 2 89 7 76

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 35 9 7 4 0 5 79 11 56
2020 First official language - French 27 50 12 8 2 0 2 79 9 62
2019 First official language - English 54 29 8 4 5 0 0 83 9 61
2019 First official language - French 51 36 7 5 1 0 0 87 7 64
2017 First official language - English 56 25 3 15 0 0 0 82 15 36
2017 First official language - French 47 35 5 11 2 0 0 82 13 78
2014 First official language - English 41 41 5 7 5 0 0 83 12 42
2014 First official language - French 41 37 11 6 4 0 0 78 10 75

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 42 8 10 3 0 2 78 13 56
2020 First official language - French 35 33 13 9 8 0 2 69 17 62
2019 First official language - English 48 32 11 9 1 0 0 80 10 61
2019 First official language - French 42 30 16 5 3 3 1 75 8 63
2018 First official language - English 32 41 18 8 2 0 0 72 10 47
2018 First official language - French 18 42 16 12 9 0 4 62 21 60
2017 First official language - English 44 24 16 13 2 0 0 69 15 36
2017 First official language - French 38 30 15 8 4 0 4 71 13 78
2014 First official language - English 38 34 9 13 0 2 3 76 14 42
2014 First official language - French 32 45 12 6 3 0 2 78 10 76

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 33 5 7 3 0 2 84 10 56
2020 First official language - French 43 41 8 5 2 0 2 85 6 63
2019 First official language - English 44 35 10 5 6 0 0 79 11 59
2019 First official language - French 54 34 9 3 0 0 0 88 3 63
2017 First official language - English 50 34 8 8 0 0 0 84 8 36
2017 First official language - French 61 29 5 4 1 0 0 91 5 78
2014 First official language - English 51 35 8 4 2 0 0 86 6 42
2014 First official language - French 52 32 7 7 2 0 0 83 10 76

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 32 13 12 2 0 0 73 14 56
2020 First official language - French 38 32 12 9 9 0 0 70 18 63
2019 First official language - English 51 23 9 14 3 0 0 75 17 60
2019 First official language - French 33 43 12 8 4 0 0 77 12 64
2018 First official language - English 42 24 14 9 9 0 2 67 19 47
2018 First official language - French 32 34 13 15 7 0 0 66 21 59
2017 First official language - English 49 30 5 8 8 0 0 79 16 36
2017 First official language - French 45 25 12 11 5 0 2 71 16 78
2014 First official language - English 50 37 11 2 0 0 0 87 2 42
2014 First official language - French 37 29 15 12 4 2 1 68 17 76

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 46 6 14 5 0 0 75 19 56
2020 First official language - French 32 44 11 8 5 0 0 76 13 63
2019 First official language - English 50 36 3 3 4 5 0 90 7 61
2019 First official language - French 44 39 7 9 1 0 0 83 11 64
2018 First official language - English 41 42 9 2 6 0 0 83 8 47
2018 First official language - French 37 35 8 7 11 0 2 74 18 60
2017 First official language - English 63 24 7 6 0 0 0 87 6 36
2017 First official language - French 49 31 11 7 3 0 0 80 9 78
2014 First official language - English 44 25 17 9 5 0 0 69 14 42
2014 First official language - French 46 35 15 1 3 0 0 80 4 76

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 53 10 8 5 0 0 77 13 56
2020 First official language - French 29 42 15 4 10 0 0 71 14 63
2019 First official language - English 46 32 11 9 3 0 0 78 11 61
2019 First official language - French 37 36 7 16 4 0 0 73 20 64
2018 First official language - English 27 37 18 11 8 0 0 64 19 48
2018 First official language - French 19 42 16 10 12 0 0 62 22 60
2017 First official language - English 47 31 8 11 2 0 0 79 13 36
2017 First official language - French 45 35 10 7 2 1 0 81 9 78
2014 First official language - English 32 29 11 22 5 0 0 62 27 42
2014 First official language - French 39 21 22 12 7 0 0 60 19 75

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 39 10 17 10 0 0 63 27 56
2020 First official language - French 27 32 24 13 4 0 0 59 17 63
2019 First official language - English 42 37 11 7 3 0 0 79 10 60
2019 First official language - French 35 36 14 8 8 0 0 71 16 64
2018 First official language - English 34 34 17 7 6 0 2 69 14 48
2018 First official language - French 29 33 22 4 12 0 0 62 16 59
2017 First official language - English 45 29 10 11 6 0 0 74 16 36
2017 First official language - French 40 38 13 7 2 0 0 78 9 77

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 34 8 6 7 0 0 80 12 56
2020 First official language - French 44 41 7 5 2 2 0 87 7 63
2019 First official language - English 62 24 10 4 0 0 0 86 4 61
2019 First official language - French 43 44 8 1 4 0 0 87 5 64
2018 First official language - English 48 44 0 3 4 0 0 92 8 48
2018 First official language - French 46 37 9 4 4 0 0 83 8 60
2017 First official language - English 64 23 6 5 3 0 0 87 8 36
2017 First official language - French 49 43 5 1 2 0 0 92 3 78
2014 First official language - English 54 29 12 5 0 0 0 83 5 42
2014 First official language - French 49 35 10 3 3 0 0 84 6 76

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 38 15 7 7 0 0 71 14 56
2020 First official language - French 28 42 11 9 10 0 0 70 19 63
2019 First official language - English 49 32 5 4 10 0 0 81 14 61
2019 First official language - French 41 36 8 9 7 0 0 77 15 63
2018 First official language - English 37 34 20 5 5 0 0 71 10 48
2018 First official language - French 21 40 11 10 16 0 2 62 26 60
2017 First official language - English 48 28 11 8 6 0 0 75 13 36
2017 First official language - French 44 36 9 5 7 0 0 79 12 78

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 35 9 2 5 0 0 84 7 56
2020 First official language - French 43 37 14 2 4 0 0 81 5 63
2019 First official language - English 62 33 1 1 3 0 0 95 4 61
2019 First official language - French 66 22 7 4 1 0 0 88 5 62
2018 First official language - English 59 33 6 0 2 0 0 92 2 48
2018 First official language - French 47 37 5 4 6 0 0 84 10 59
2017 First official language - English 69 17 14 0 0 0 0 86 0 36
2017 First official language - French 56 31 9 2 1 0 0 88 3 78
2014 First official language - English 60 31 4 5 0 0 0 91 5 41
2014 First official language - French 70 19 9 1 1 0 0 89 2 76

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 49 4 5 8 0 0 83 13 56
2020 First official language - French 31 41 15 9 5 0 0 72 14 63
2019 First official language - English 48 26 15 10 1 0 0 74 11 60
2019 First official language - French 31 38 15 14 1 0 0 69 16 63
2018 First official language - English 39 26 18 12 5 0 0 65 17 48
2018 First official language - French 24 37 17 12 9 0 1 62 21 60
2017 First official language - English 47 31 9 8 5 0 0 78 13 36
2017 First official language - French 31 42 16 6 5 0 0 73 11 78
2014 First official language - English 33 43 18 6 0 0 0 76 6 42
2014 First official language - French 36 34 15 13 2 0 0 70 15 76

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 42 9 12 7 0 0 72 19 56
2020 First official language - French 32 40 16 3 9 0 0 72 12 62
2019 First official language - English 52 29 5 14 0 0 0 81 14 61
2019 First official language - French 46 22 21 5 5 0 0 69 11 64
2018 First official language - English 43 35 13 5 3 0 0 79 8 48
2018 First official language - French 36 27 15 9 13 0 0 63 22 60
2017 First official language - English 54 31 5 6 5 0 0 85 10 36
2017 First official language - French 41 36 13 2 6 1 0 79 9 78
2014 First official language - English 41 36 19 4 0 0 0 77 4 42
2014 First official language - French 40 28 15 11 4 0 2 70 15 76

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 52 3 8 5 0 0 84 13 56
2020 First official language - French 28 47 9 11 5 0 0 75 16 62
2019 First official language - English 50 32 13 4 1 0 0 82 5 59
2019 First official language - French 42 38 11 7 3 0 0 80 9 63
2018 First official language - English 34 40 14 9 3 0 0 74 12 48
2018 First official language - French 28 38 11 12 10 0 0 67 22 60
2017 First official language - English 55 36 3 3 0 2 0 93 3 36
2017 First official language - French 46 40 6 4 3 0 0 86 8 78
2014 First official language - English 35 50 7 7 0 0 0 86 7 42
2014 First official language - French 41 30 14 11 3 0 0 71 14 76

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 42 8 5 3 0 0 84 8 56
2020 First official language - French 41 39 11 5 4 0 0 80 9 63
2019 First official language - English 55 30 5 1 7 0 0 86 9 59
2019 First official language - French 54 29 11 4 3 0 0 83 7 63
2018 First official language - English 45 40 8 2 6 0 0 85 8 48
2018 First official language - French 30 46 5 9 10 0 0 76 19 60
2017 First official language - English 56 34 5 5 0 0 0 90 5 36
2017 First official language - French 53 34 8 5 0 0 0 87 5 78
2014 First official language - English 52 38 2 3 5 0 0 90 8 42
2014 First official language - French 53 31 12 3 1 0 0 84 4 76

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 27 18 9 1 0 0 71 11 56
2020 First official language - French 34 32 17 11 6 0 0 66 17 63
2019 First official language - English 43 37 12 7 1 0 0 80 8 61
2019 First official language - French 30 38 12 10 9 0 0 69 19 64
2018 First official language - English 36 36 11 11 6 0 0 73 17 48
2018 First official language - French 38 28 26 8 0 0 0 66 8 59
2017 First official language - English 43 31 18 2 6 0 0 74 8 36
2017 First official language - French 41 36 12 8 3 0 1 77 10 78
2014 First official language - English 38 41 17 4 0 0 0 78 4 42
2014 First official language - French 28 36 19 7 9 0 2 65 16 76

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 23 33 18 5 2 0 24 42 56
2020 First official language - French 15 32 29 17 6 0 0 23 48 63
2019 First official language - English 4 30 26 29 10 0 0 39 35 60
2019 First official language - French 12 38 21 15 12 1 1 27 51 64
2018 First official language - English 14 23 33 18 12 0 0 30 37 48
2018 First official language - French 17 32 34 5 10 0 1 15 50 60
2017 First official language - English 5 23 28 18 23 0 3 42 29 36
2017 First official language - French 11 21 30 24 10 0 4 35 33 77
2014 First official language - English 4 15 47 21 9 0 3 31 20 42
2014 First official language - French 9 38 39 6 7 0 2 14 47 76

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 28 27 26 10 0 0 35 38 56
2020 First official language - French 19 28 30 10 12 2 0 22 48 63
2019 First official language - English 10 18 24 26 19 1 1 47 29 60
2019 First official language - French 14 26 23 18 18 1 0 36 40 64
2018 First official language - English 13 15 37 19 16 0 0 35 28 48
2018 First official language - French 16 29 23 13 13 4 3 28 48 59
2017 First official language - English 8 5 20 25 35 0 8 64 14 35
2017 First official language - French 6 8 15 28 31 0 11 66 16 76
2014 First official language - English 0 20 22 30 24 0 5 56 21 42
2014 First official language - French 1 23 19 33 16 3 6 54 26 76

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 22 36 12 9 0 2 21 42 56
2020 First official language - French 10 35 25 17 10 2 0 28 47 63
2019 First official language - English 6 24 30 26 14 0 1 40 30 60
2019 First official language - French 9 21 24 29 16 1 0 45 31 64
2018 First official language - English 13 18 28 22 15 5 0 38 32 47
2018 First official language - French 26 18 30 14 9 0 2 24 45 60
2017 First official language - English 3 17 21 31 21 0 8 56 22 35
2017 First official language - French 1 16 21 29 26 2 5 60 18 76
2014 First official language - English 9 9 45 25 12 0 0 37 18 42
2014 First official language - French 4 22 25 27 18 2 2 46 27 75

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 25 22 23 19 0 2 43 34 55
2020 First official language - French 14 27 25 20 15 0 0 34 41 63
2019 First official language - English 6 8 30 26 30 1 0 56 14 60
2019 First official language - French 8 12 31 27 22 0 0 50 20 64
2018 First official language - English 7 14 31 19 27 0 2 47 21 47
2018 First official language - French 10 18 26 24 20 0 1 45 29 60
2017 First official language - English 10 11 13 29 29 0 8 63 23 35
2017 First official language - French 7 16 26 23 23 0 5 48 25 76
2014 First official language - English 6 10 37 23 20 0 3 45 17 41
2014 First official language - French 4 17 32 29 11 2 5 43 23 75

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 25 21 31 14 0 0 45 34 56
2020 First official language - French 15 18 32 19 13 2 2 33 34 63
2019 First official language - English 3 15 27 23 31 0 1 54 18 60
2019 First official language - French 15 20 11 33 21 1 0 54 35 64
2018 First official language - English 9 20 32 17 19 0 3 37 30 48
2018 First official language - French 11 26 27 18 14 1 4 33 38 60
2017 First official language - English 7 16 33 14 12 0 18 32 28 35
2017 First official language - French 5 27 29 15 15 0 8 33 35 76
2014 First official language - English 10 40 28 5 17 0 0 22 50 42
2014 First official language - French 12 31 26 16 13 0 2 29 44 76

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 22 21 23 19 0 0 42 37 55
2020 First official language - French 29 28 23 5 13 0 2 18 59 63
2019 First official language - English 4 21 23 12 36 1 3 50 26 60
2019 First official language - French 19 17 20 15 18 5 6 38 40 63
2018 First official language - English 6 22 36 20 13 0 2 34 29 47
2018 First official language - French 26 26 10 20 9 2 6 32 57 60
2017 First official language - English 0 23 19 16 28 0 14 51 27 35
2017 First official language - French 6 18 19 21 19 0 16 48 29 76
2014 First official language - English 2 7 23 32 31 2 4 66 10 42
2014 First official language - French 6 12 14 27 30 3 8 64 21 76

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 5 22 36 21 14 0 2 36 28 56
2020 First official language - French 10 21 34 23 10 2 0 34 31 63
2019 First official language - English 4 12 26 26 31 0 0 57 17 60
2019 First official language - French 7 19 25 24 22 1 1 47 27 63
2018 First official language - English 6 12 40 14 22 3 2 38 20 47
2018 First official language - French 18 22 20 19 17 0 4 37 42 59
2017 First official language - English 0 13 18 24 24 0 20 61 17 35
2017 First official language - French 5 8 24 25 24 6 9 58 15 76
2014 First official language - English 2 11 48 18 14 3 3 35 14 42
2014 First official language - French 6 19 21 26 19 4 4 49 27 75

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 2 8 33 31 22 0 4 56 10 56
2020 First official language - French 2 9 22 34 32 0 0 67 11 61
2019 First official language - English 1 8 19 35 34 0 3 71 10 60
2019 First official language - French 4 7 24 40 22 1 1 64 11 64
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 34 18 8 10 6 2 61 20 56
2020 First official language - French 21 27 24 10 7 8 4 54 19 63
2019 First official language - English 43 23 18 9 6 0 1 67 15 61
2019 First official language - French 42 24 12 1 14 7 0 71 16 64
2018 First official language - English 37 28 18 6 6 2 3 68 13 48
2018 First official language - French 16 31 10 7 21 8 7 56 32 59
2017 First official language - English 28 22 16 16 13 0 6 53 30 36
2017 First official language - French 36 28 16 7 6 2 4 68 15 78
2014 First official language - English 24 39 14 15 7 0 0 64 22 42
2014 First official language - French 22 27 17 11 15 3 4 53 29 76

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 23 14 7 5 0 0 75 12 56
2020 First official language - French 47 31 11 6 5 0 0 78 11 62
2019 First official language - English 55 24 8 12 1 0 0 78 14 61
2019 First official language - French 61 27 4 3 5 0 0 88 8 62
2018 First official language - English 45 32 9 9 5 0 0 77 14 48
2018 First official language - French 46 20 6 13 12 4 0 68 25 60
2017 First official language - English 39 21 20 6 10 0 5 62 17 36
2017 First official language - French 52 29 9 5 5 0 0 82 10 78
2014 First official language - English 39 27 13 11 10 0 0 66 21 42
2014 First official language - French 42 27 9 9 13 0 0 69 22 76

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 27 10 7 3 0 0 80 10 56
2020 First official language - French 55 31 5 9 0 0 0 86 9 62
2019 First official language - English 56 28 7 9 1 0 0 84 10 61
2019 First official language - French 65 25 3 3 5 0 0 89 8 64
2018 First official language - English 36 47 11 5 2 0 0 83 6 48
2018 First official language - French 49 30 8 8 6 0 0 78 14 60
2017 First official language - English 42 39 9 5 3 2 0 83 8 36
2017 First official language - French 57 27 11 3 1 1 0 85 4 77
2014 First official language - English 42 28 16 10 3 0 0 70 13 42
2014 First official language - French 38 33 17 9 3 0 0 71 12 76

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 38 12 3 3 0 0 82 7 55
2020 First official language - French 42 38 13 2 5 0 0 80 7 63
2019 First official language - English 59 27 5 6 3 0 0 86 9 61
2019 First official language - French 58 27 4 8 3 0 0 85 11 64
2018 First official language - English 46 37 12 5 0 0 0 83 5 48
2018 First official language - French 40 37 8 5 8 2 0 79 13 60

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 21 13 7 3 6 3 74 11 56
2020 First official language - French 48 28 11 7 4 2 2 78 11 63
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 27 16 2 3 0 0 79 5 56
2020 First official language - French 52 22 16 4 3 0 4 77 7 63
2019 First official language - English 47 28 18 7 0 0 0 74 7 61
2019 First official language - French 55 20 12 6 4 1 1 77 10 64

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 23 18 9 7 4 0 66 16 56
2020 First official language - French 46 27 8 6 11 0 2 75 17 63
2019 First official language - English 53 30 13 3 1 0 0 83 4 61
2019 First official language - French 41 38 11 7 4 0 0 78 11 64
2018 First official language - English 46 26 12 14 2 0 0 73 15 48
2018 First official language - French 35 35 9 10 9 0 1 71 20 59
2017 First official language - English 45 23 19 5 6 3 0 69 11 36
2017 First official language - French 44 28 16 9 2 0 1 73 11 78
2014 First official language - English 39 30 14 17 0 0 0 69 17 42
2014 First official language - French 38 34 13 6 7 0 1 73 14 76

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 30 14 2 7 2 4 76 9 56
2020 First official language - French 43 20 19 8 6 0 3 66 15 63

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 39 14 7 5 2 0 75 12 56
2020 First official language - French 42 26 13 8 6 0 5 72 15 63
2019 First official language - English 49 35 7 9 1 0 0 83 10 60
2019 First official language - French 49 29 11 6 5 0 0 78 11 64
2018 First official language - English 48 29 11 8 5 0 0 77 12 47
2018 First official language - French 48 22 9 5 14 0 1 71 20 59
2017 First official language - English 49 19 16 8 8 0 0 68 16 36
2017 First official language - French 48 35 6 6 5 0 0 83 11 78
2014 First official language - English 33 33 12 18 4 0 0 66 22 42
2014 First official language - French 45 30 8 7 9 1 0 76 16 76

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 43 57 56
2020 First official language - French 53 47 63

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 15 2 2 2 2 21 93 4 56
2020 First official language - French 54 26 5 6 2 4 3 85 9 63

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 33 4 7 5 0 0 84 12 56
2020 First official language - French 39 29 15 7 7 0 3 70 14 63
2019 First official language - English 58 26 8 3 6 0 0 84 9 61
2019 First official language - French 49 35 7 5 4 0 0 84 9 64
2018 First official language - English 55 19 12 9 5 0 0 74 14 48
2018 First official language - French 49 17 13 3 14 3 1 69 17 59
2017 First official language - English 53 15 17 8 8 0 0 67 16 36
2017 First official language - French 54 26 6 6 7 0 0 80 13 78
2014 First official language - English 45 24 16 11 4 0 0 68 15 42
2014 First official language - French 47 29 10 6 6 2 0 77 12 75
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 36 11 28 6 0 0 55 34 56
2020 First official language - French 28 21 16 20 11 4 0 51 32 63
2019 First official language - English 29 22 13 21 11 3 0 53 33 61
2019 First official language - French 36 19 12 17 13 1 1 56 31 63
2018 First official language - English 25 32 15 20 6 2 0 58 27 48
2018 First official language - French 17 22 18 17 20 6 0 41 39 59
2017 First official language - English 31 26 22 13 7 0 2 57 21 36
2017 First official language - French 25 49 14 2 7 2 0 76 10 78
2014 First official language - English 28 39 12 14 6 0 0 67 21 42
2014 First official language - French 25 38 17 10 8 2 0 64 18 76

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 29 11 25 14 2 0 49 40 56
2020 First official language - French 25 17 24 20 13 2 0 43 33 63
2019 First official language - English 32 20 12 17 18 1 0 52 35 61
2019 First official language - French 30 17 13 20 16 3 1 49 37 63
2018 First official language - English 15 36 20 19 9 2 0 51 29 48
2018 First official language - French 14 25 19 13 26 2 0 40 40 60
2017 First official language - English 24 33 14 20 5 2 2 59 26 36
2017 First official language - French 27 46 11 8 6 2 0 75 14 77
2014 First official language - English 32 23 30 13 2 0 0 55 15 42
2014 First official language - French 25 36 15 9 12 3 0 63 22 76

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 30 13 24 24 4 0 37 50 56
2020 First official language - French 17 18 19 25 17 4 0 37 44 63
2019 First official language - English 29 11 16 16 27 1 0 40 43 61
2019 First official language - French 20 19 14 18 25 3 1 41 45 64
2018 First official language - English 6 27 16 24 25 2 0 33 50 48
2018 First official language - French 13 18 19 18 27 5 0 32 48 60
2017 First official language - English 6 34 18 23 9 9 2 45 35 36
2017 First official language - French 21 36 20 5 7 11 0 64 13 78
2014 First official language - English 20 39 19 22 0 0 0 60 22 42
2014 First official language - French 21 31 23 7 13 4 0 54 21 76

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 8 31 10 26 23 2 0 40 50 56
2020 First official language - French 23 25 17 23 11 2 0 49 35 63
2019 First official language - English 18 19 19 21 22 1 0 37 43 61
2019 First official language - French 23 9 21 23 18 4 1 34 44 64
2018 First official language - English 7 15 21 26 31 0 0 22 57 48
2018 First official language - French 11 23 17 23 24 3 0 35 48 59
2017 First official language - English 15 28 18 27 7 2 2 45 36 36
2017 First official language - French 20 42 16 10 7 4 1 66 17 78
2014 First official language - English 13 26 26 27 8 0 0 39 35 42
2014 First official language - French 20 42 24 3 9 2 0 63 13 76

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 27 8 2 0 2 0 90 2 56
2020 First official language - French 69 18 9 4 0 0 0 87 4 63
2019 First official language - English 63 18 15 4 0 0 0 81 4 60
2019 First official language - French 76 21 0 3 0 0 0 97 3 64
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 39 12 22 10 0 0 56 31 56
2020 First official language - French 17 40 20 14 9 0 0 57 23 63
2019 First official language - English 31 34 15 15 5 0 0 66 20 61
2019 First official language - French 31 33 12 11 13 0 0 64 24 63
2018 First official language - English 15 31 24 22 8 0 0 46 30 48
2018 First official language - French 16 29 25 12 18 0 0 45 30 60
2017 First official language - English 36 42 11 11 0 0 0 78 11 36
2017 First official language - French 46 38 8 4 3 1 0 85 7 78
2014 First official language - English 40 35 23 2 0 0 0 75 2 42
2014 First official language - French 36 41 12 5 4 3 0 79 9 76

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 29 14 34 9 2 0 42 44 56
2020 First official language - French 21 29 17 19 11 2 0 52 31 63
2019 First official language - English 24 24 17 24 9 1 0 48 34 61
2019 First official language - French 13 33 15 23 12 4 0 48 37 63

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 36 17 11 7 2 0 65 18 56
2020 First official language - French 31 23 19 13 12 3 0 55 26 63
2019 First official language - English 48 23 11 12 6 0 0 71 18 60
2019 First official language - French 44 28 7 16 5 0 0 72 21 63
2018 First official language - English 25 35 12 23 3 2 0 61 27 48
2018 First official language - French 17 40 9 18 12 4 0 59 31 59
2017 First official language - English 67 13 15 2 0 2 0 82 2 36
2017 First official language - French 42 38 11 6 1 3 0 82 7 78
2014 First official language - English 54 22 14 3 2 3 2 80 6 42
2014 First official language - French 41 41 5 2 5 4 2 87 8 76

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 25 29 14 10 0 0 48 23 56
2020 First official language - French 26 28 27 9 10 0 0 54 19 63
2019 First official language - English 43 20 21 11 6 0 0 62 16 61
2019 First official language - French 27 35 20 7 7 5 0 65 14 64
2018 First official language - English 36 22 25 10 6 2 0 59 16 47
2018 First official language - French 16 26 33 7 13 5 1 44 21 59

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 14 17 18 23 20 8 0 33 47 55
2020 First official language - French 14 19 23 12 23 5 4 36 39 63
2019 First official language - English 28 13 27 15 11 5 0 44 28 60
2019 First official language - French 17 23 14 17 15 8 5 46 37 64
2018 First official language - English 18 8 25 21 16 13 0 30 42 47
2018 First official language - French 5 26 13 14 23 11 8 38 46 60
2017 First official language - English 33 10 24 8 12 10 2 49 23 36
2017 First official language - French 22 25 14 14 7 12 7 57 26 77
2014 First official language - English 23 20 17 19 14 5 2 46 36 42
2014 First official language - French 20 33 13 8 10 11 4 62 22 76

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 40 26 12 11 2 0 51 23 55
2020 First official language - French 25 22 22 18 9 4 0 49 28 63
2019 First official language - English 32 32 17 12 1 6 0 68 14 61
2019 First official language - French 30 17 25 12 3 7 6 54 17 63
2018 First official language - English 15 30 23 23 3 6 0 48 28 48
2018 First official language - French 9 33 28 12 15 2 0 43 28 60
2017 First official language - English 28 25 13 8 16 9 0 59 27 36
2017 First official language - French 32 35 18 8 4 2 1 70 12 77
2014 First official language - English 33 25 25 15 0 2 0 59 16 42
2014 First official language - French 27 35 10 12 9 5 3 67 22 76

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 29 13 23 20 0 3 43 44 56
2020 First official language - French 6 22 17 16 26 2 11 33 48 63
2019 First official language - English 24 25 19 13 19 0 0 49 32 61
2019 First official language - French 14 25 23 18 9 3 8 43 31 64
2018 First official language - English 10 25 14 21 22 2 6 39 47 48
2018 First official language - French 12 13 18 16 37 2 2 26 56 60
2017 First official language - English 8 21 22 25 23 0 2 29 49 36
2017 First official language - French 14 11 14 24 20 2 15 31 53 78
2014 First official language - English 11 13 20 28 25 2 0 25 55 42
2014 First official language - French 11 15 16 19 25 6 7 30 51 76

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 25 14 0 5 2 7 79 5 56
2020 First official language - French 43 23 15 9 5 2 3 70 14 63
2019 First official language - English 53 24 14 6 0 1 1 79 6 60
2019 First official language - French 56 16 15 9 3 0 1 73 12 64

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 26 12 2 5 2 5 79 8 56
2020 First official language - French 41 25 21 4 5 3 2 69 9 63
2019 First official language - English 66 19 6 3 1 3 3 90 4 59
2019 First official language - French 48 20 23 4 1 1 1 71 5 64

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 84 7 2 0 3 0 4 95 3 56
2020 First official language - French 71 7 10 2 4 5 1 84 6 62
2019 First official language - English 86 3 4 1 1 3 1 93 3 60
2019 First official language - French 84 7 4 0 3 1 1 93 3 64

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 79 11 3 2 2 0 4 93 3 56
2020 First official language - French 79 5 2 2 4 6 4 92 6 62
2019 First official language - English 83 3 4 1 1 1 6 92 3 59
2019 First official language - French 83 5 4 1 1 0 5 93 3 63

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 16 45 16 12 7 4 0 64 19 56
2020 First official language - French 28 36 21 4 10 2 0 64 14 63
2019 First official language - English 27 39 17 10 5 3 0 67 15 60
2019 First official language - French 24 47 14 10 3 0 1 72 13 64
2018 First official language - English 16 55 17 11 0 0 0 71 11 47
2018 First official language - French 17 39 18 10 13 3 0 58 24 60
2017 First official language - English 43 33 6 8 7 0 3 78 16 36
2017 First official language - French 25 46 16 7 4 2 0 73 11 78

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 41 15 12 5 2 0 67 18 56
2020 First official language - French 36 28 16 9 4 8 0 69 14 62
2019 First official language - English 37 28 18 7 4 7 0 69 11 61
2019 First official language - French 38 36 19 1 4 1 0 75 5 64
2018 First official language - English 42 29 16 11 0 3 0 73 11 48
2018 First official language - French 30 40 14 6 5 5 0 73 12 60
2017 First official language - English 45 35 9 10 0 0 0 81 10 36
2017 First official language - French 49 40 7 2 3 0 0 88 5 78
2014 First official language - English 50 38 7 2 0 3 0 90 2 42
2014 First official language - French 42 42 8 3 1 4 0 88 5 76

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 29 33 12 2 2 2 52 14 56
2020 First official language - French 32 26 25 5 7 5 0 61 13 63
2019 First official language - English 39 22 16 10 4 9 0 67 15 61
2019 First official language - French 39 40 13 1 3 3 1 82 4 63
2018 First official language - English 43 34 11 6 0 6 0 82 7 48
2018 First official language - French 30 40 18 5 2 4 0 73 8 59
2017 First official language - English 42 23 21 14 0 0 0 65 14 36
2017 First official language - French 40 36 14 2 2 5 0 80 5 78
2014 First official language - English 52 28 15 0 0 2 3 84 0 42
2014 First official language - French 45 36 15 1 1 1 1 82 2 76

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 23 29 17 3 4 2 47 21 56
2020 First official language - French 25 34 20 8 6 6 2 64 14 62

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 27 15 11 3 2 4 69 15 56
2020 First official language - French 34 32 14 7 7 4 3 71 14 62

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 33 11 7 3 0 0 79 10 56
2020 First official language - French 43 33 10 5 7 2 0 77 12 63
2019 First official language - English 50 22 16 5 6 0 0 72 11 61
2019 First official language - French 47 35 12 3 4 0 0 82 7 63
2018 First official language - English 42 37 12 8 2 0 0 78 10 48
2018 First official language - French 28 37 16 8 12 0 0 64 20 59
2017 First official language - English 61 26 11 2 0 0 0 86 2 36
2017 First official language - French 60 30 3 6 1 0 0 90 7 78
2014 First official language - English 55 35 5 2 3 0 0 90 5 42
2014 First official language - French 52 33 10 1 5 0 0 84 6 76

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 36 14 21 7 0 0 59 27 56
2020 First official language - French 27 24 18 15 12 5 0 53 28 63
2019 First official language - English 49 24 5 12 10 0 0 73 22 61
2019 First official language - French 40 27 14 12 7 0 0 67 18 64
2018 First official language - English 38 39 15 5 3 0 0 77 8 48
2018 First official language - French 27 17 25 13 17 0 1 44 30 60
2017 First official language - English 48 28 18 6 0 0 0 76 6 36
2017 First official language - French 58 26 6 7 2 1 0 84 9 78
2014 First official language - English 31 48 14 3 4 0 0 79 7 42
2014 First official language - French 46 24 16 5 8 2 0 71 13 76

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 32 18 15 8 0 0 59 23 56
2020 First official language - French 26 29 15 14 13 2 2 57 28 63
2019 First official language - English 46 23 13 9 9 0 0 69 18 61
2019 First official language - French 38 30 16 15 1 0 0 68 16 63
2018 First official language - English 35 37 18 6 3 0 0 72 9 48
2018 First official language - French 22 24 27 9 17 1 0 47 26 60
2017 First official language - English 46 34 14 2 3 0 0 80 6 36
2017 First official language - French 53 30 8 7 2 0 0 83 9 77
2014 First official language - English 38 42 13 5 2 0 0 80 7 42
2014 First official language - French 41 31 17 4 7 0 0 72 11 76

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 31 7 10 14 4 4 66 27 56
2020 First official language - French 36 25 12 14 7 6 0 65 22 63
2019 First official language - English 33 34 18 11 5 0 0 67 15 61
2019 First official language - French 42 26 19 9 3 1 0 69 12 64
2018 First official language - English 39 37 11 5 6 0 3 78 11 48
2018 First official language - French 30 16 20 12 18 5 0 48 31 60
2017 First official language - English 47 29 5 5 6 6 3 83 11 36
2017 First official language - French 38 28 11 10 4 7 1 72 16 78
2014 First official language - English 45 29 6 13 4 0 3 76 18 42
2014 First official language - French 45 23 10 7 5 7 3 76 13 76
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 First official language - English 37 36 27 56
2020 First official language - French 27 40 33 63
2019 First official language - English 32 28 40 61
2019 First official language - French 25 31 44 64
2018 First official language - English 23 41 36 46
2018 First official language - French 34 36 31 60
2017 First official language - English 29 35 36 36
2017 First official language - French 32 38 30 78
2014 First official language - English 24 34 42 42
2014 First official language - French 18 56 26 76

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 First official language - English 0 17 45 10 23 4 21
2020 First official language - French 11 11 55 0 15 7 17
2019 First official language - English 4 4 12 16 46 16 17
2019 First official language - French 11 6 34 6 38 6 13
2018 First official language - English 13 13 32 6 36 0 13
2018 First official language - French 0 4 73 11 0 11 21
2017 First official language - English 6 41 17 11 0 25 12
2017 First official language - French 15 7 27 4 43 3 22
2014 First official language - English 30 8 49 0 9999 12 11
2014 First official language - French 32 0 55 6 9999 6 15
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 56
2020 First official language - French 21 79 63
2019 First official language - English 15 85 61
2019 First official language - French 27 73 64
2018 First official language - English 25 75 48
2018 First official language - French 26 74 59

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 13
2018 First official language - French 0 100 15

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 13
2018 First official language - French 0 100 15

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 57 43 13
2018 First official language - French 50 50 15

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 44 56 13
2018 First official language - French 55 45 15

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 39 61 13
2018 First official language - French 35 65 15

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 62 38 13
2018 First official language - French 70 30 15

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 57 43 13
2018 First official language - French 39 61 15

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 13
2018 First official language - French 0 100 14

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 37 63 13
2018 First official language - French 34 66 14

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 50 50 13
2018 First official language - French 66 34 14

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 13
2018 First official language - French 0 100 14

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 5 8 23 19 19 19 8 17 52 56
2020 First official language - French 14 6 20 16 17 22 5 28 45 63
2019 First official language - English 15 17 21 8 11 22 5 44 26 61
2019 First official language - French 18 9 24 8 12 21 7 38 28 64
2018 First official language - English 15 20 14 16 5 21 9 50 30 47
2018 First official language - French 4 28 4 13 22 22 8 45 49 60
2017 First official language - English 12 12 19 5 2 32 17 48 14 36
2017 First official language - French 21 17 16 9 2 26 10 58 17 78
2014 First official language - English 6 26 16 11 3 16 21 52 23 41
2014 First official language - French 11 25 16 12 6 19 11 51 26 76

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 21 25 15 19 9 0 34 38 56
2020 First official language - French 28 17 26 12 13 5 0 47 25 63
2019 First official language - English 28 23 20 12 9 9 0 55 23 60
2019 First official language - French 26 37 13 8 7 4 6 69 16 64
2018 First official language - English 21 23 22 13 8 12 0 51 24 47
2018 First official language - French 18 22 16 13 19 13 0 45 37 60
2017 First official language - English 37 23 19 7 0 14 0 70 8 36
2017 First official language - French 33 32 17 7 2 8 1 71 10 78
2014 First official language - English 27 34 23 6 4 3 2 65 11 41
2014 First official language - French 26 29 23 4 5 14 0 64 10 76
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 7 16 30 5 7 28 8 36 18 55
2020 First official language - French 15 12 23 6 9 26 10 42 22 63
2019 First official language - English 15 12 30 4 1 32 5 44 8 61
2019 First official language - French 18 10 26 3 4 30 10 47 11 64
2018 First official language - English 18 12 25 6 2 30 6 48 12 47
2018 First official language - French 4 31 23 0 9 26 8 52 13 60
2017 First official language - English 7 14 20 5 2 21 30 44 16 36
2017 First official language - French 18 18 23 4 3 20 13 55 11 78
2014 First official language - English 12 16 31 2 0 18 20 47 3 42
2014 First official language - French 10 28 14 3 5 30 9 63 14 76

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 14 28 27 7 5 16 2 52 15 56
2020 First official language - French 31 17 27 5 4 15 2 58 10 63
2019 First official language - English 39 20 21 3 3 14 0 69 6 61
2019 First official language - French 38 25 14 4 3 11 6 75 8 64
2018 First official language - English 26 29 24 6 2 14 0 63 9 47
2018 First official language - French 19 28 26 1 9 16 1 57 12 60
2017 First official language - English 39 21 22 5 0 7 6 68 6 36
2017 First official language - French 34 32 19 3 3 4 4 73 6 78
2014 First official language - English 37 31 25 2 0 5 0 71 2 42
2014 First official language - French 27 34 13 4 4 17 1 74 10 76
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 30 15 5 10 0 0 71 15 56
2020 First official language - French 39 29 24 5 3 0 0 68 8 62

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 31 11 3 6 2 0 80 9 56
2020 First official language - French 56 22 13 6 0 0 4 80 6 63
2019 First official language - English 47 24 21 4 4 0 0 70 8 60
2019 First official language - French 44 27 14 5 8 0 1 72 13 63
2018 First official language - English 37 26 19 11 6 0 0 64 17 47
2018 First official language - French 63 22 5 1 6 0 2 87 8 60
2017 First official language - English 53 28 14 5 0 0 0 81 5 36
2017 First official language - French 47 21 12 8 10 0 2 70 18 78

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 32 26 15 5 0 0 54 20 56
2020 First official language - French 23 27 25 12 13 0 0 50 26 62
2019 First official language - English 35 36 14 15 0 0 0 71 15 60
2019 First official language - French 18 27 20 26 8 0 0 46 34 64
2018 First official language - English 33 26 24 9 8 0 0 59 17 48
2018 First official language - French 20 22 33 17 5 2 0 43 23 60
2017 First official language - English 37 22 18 15 8 0 0 59 24 36
2017 First official language - French 18 24 26 21 9 0 1 43 31 78

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 27 19 18 7 0 0 56 25 56
2020 First official language - French 21 29 19 17 14 0 2 50 31 63
2019 First official language - English 52 23 11 10 3 0 1 76 13 60
2019 First official language - French 38 19 16 19 5 0 3 59 25 64
2018 First official language - English 35 25 19 15 6 0 0 60 22 47
2018 First official language - French 25 30 21 16 5 2 1 57 22 60
2017 First official language - English 42 34 6 13 5 0 0 76 18 36
2017 First official language - French 23 23 23 15 12 0 4 47 28 77

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 23 25 17 9 0 0 50 25 56
2020 First official language - French 19 24 26 16 14 0 2 44 30 63
2019 First official language - English 28 34 25 8 4 0 1 62 13 60
2019 First official language - French 23 21 29 12 13 0 1 45 26 64
2018 First official language - English 22 20 33 13 11 0 0 43 24 48
2018 First official language - French 18 27 24 13 9 5 4 49 24 60
2017 First official language - English 31 22 24 13 11 0 0 53 24 36
2017 First official language - French 14 28 24 21 11 1 1 43 32 78

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 27 17 6 0 0 0 77 6 56
2020 First official language - French 44 17 15 11 10 0 4 63 22 62
2019 First official language - English 52 24 12 6 3 0 3 79 9 59
2019 First official language - French 35 27 15 12 9 0 1 63 22 64
2018 First official language - English 48 27 6 5 13 0 2 76 18 47
2018 First official language - French 37 22 14 12 1 2 12 69 15 60
2017 First official language - English 63 8 13 2 11 0 2 73 14 35
2017 First official language - French 39 21 17 10 9 0 4 62 20 78

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 25 35 5 3 0 0 57 8 56
2020 First official language - French 29 24 17 15 10 0 4 55 26 63
2019 First official language - English 36 26 26 7 6 0 0 62 12 60
2019 First official language - French 21 40 20 11 8 0 1 61 19 64
2018 First official language - English 35 20 16 15 13 0 0 56 28 47
2018 First official language - French 29 21 23 14 9 0 4 52 24 60
2017 First official language - English 38 28 13 12 9 0 0 65 21 35
2017 First official language - French 34 28 16 13 9 0 1 62 22 77

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 16 10 6 7 0 13 74 14 55
2020 First official language - French 36 23 24 3 8 0 7 63 11 63

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 33 20 14 2 0 0 65 15 55
2020 First official language - French 27 34 23 6 7 4 0 63 13 63
2019 First official language - English 39 30 21 6 3 1 0 70 8 60
2019 First official language - French 38 40 15 4 3 0 1 78 7 62
2018 First official language - English 24 40 21 14 2 0 0 64 16 48
2018 First official language - French 28 21 22 10 13 0 6 52 24 60
2017 First official language - English 39 34 14 8 2 3 0 75 11 35
2017 First official language - French 40 24 16 12 3 1 4 68 16 77

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 45 13 21 3 0 0 63 24 55
2020 First official language - French 21 29 18 15 13 2 2 52 29 62
2019 First official language - English 24 38 23 11 4 0 0 61 15 59
2019 First official language - French 32 25 18 15 9 0 1 58 24 63
2018 First official language - English 29 22 24 14 11 0 0 51 25 48
2018 First official language - French 15 22 20 21 14 0 8 40 38 60
2017 First official language - English 40 28 25 5 2 0 0 67 8 35
2017 First official language - French 29 24 18 14 8 1 5 57 23 77

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 28 25 10 9 2 0 56 19 55
2020 First official language - French 23 27 28 12 6 4 0 52 19 63
2019 First official language - English 34 39 10 12 6 0 0 72 18 60
2019 First official language - French 33 30 17 9 9 0 1 64 19 63
2018 First official language - English 33 17 20 17 13 0 0 50 30 47
2018 First official language - French 17 32 16 13 17 0 5 52 31 60
2017 First official language - English 58 15 5 5 14 3 0 75 19 35
2017 First official language - French 37 23 18 12 2 0 7 65 15 77

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 27 16 2 7 2 0 74 9 53
2020 First official language - French 43 30 11 2 10 5 0 76 12 63
2019 First official language - English 61 26 10 4 0 0 0 86 4 60
2019 First official language - French 58 21 10 5 4 0 1 80 10 61

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 28 20 16 11 0 0 53 27 55
2020 First official language - French 26 27 28 14 6 0 0 53 20 63

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 33 9 7 0 0 2 84 7 55
2020 First official language - French 34 29 27 4 4 0 3 64 7 63
2019 First official language - English 50 34 12 4 0 0 0 84 4 60
2019 First official language - French 55 26 14 3 1 0 1 82 4 63
2018 First official language - English 52 25 17 6 0 0 0 77 6 48
2018 First official language - French 47 28 10 5 3 2 4 81 8 60
2017 First official language - English 68 21 8 0 3 0 0 89 3 35
2017 First official language - French 42 27 17 6 3 0 4 73 10 77

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 22 23 3 0 0 0 74 3 56
2020 First official language - French 48 29 14 4 2 1 2 80 6 63
2019 First official language - English 57 28 11 3 1 0 0 85 4 60
2019 First official language - French 70 12 11 4 1 0 1 83 5 63
2018 First official language - English 54 20 11 12 3 0 0 74 15 48
2018 First official language - French 55 25 7 1 8 0 4 83 10 59
2017 First official language - English 63 13 8 11 6 0 0 76 16 36
2017 First official language - French 61 20 14 4 0 0 1 82 4 78

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 32 16 4 2 0 0 79 5 56
2020 First official language - French 52 26 14 6 2 0 0 78 8 62

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 76 13 5 3 0 0 3 92 3 56
2020 First official language - French 72 14 4 2 4 4 1 91 6 63
2019 First official language - English 81 8 3 0 1 0 7 96 1 60
2019 First official language - French 83 8 4 0 3 0 3 93 3 63
2018 First official language - English 74 15 6 0 0 0 4 94 0 48
2018 First official language - French 61 12 10 1 8 0 9 79 10 60

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 62 21 9 0 5 0 3 85 6 56
2020 First official language - French 70 6 8 7 5 2 2 79 12 63
2019 First official language - English 72 14 6 4 3 0 1 87 7 60
2019 First official language - French 60 15 11 4 9 0 1 75 13 63
2018 First official language - English 68 9 16 2 5 0 0 77 6 47
2018 First official language - French 59 9 9 4 14 0 5 72 19 60
2017 First official language - English 71 19 8 0 3 0 0 90 3 36
2017 First official language - French 77 9 4 3 3 0 3 89 7 78

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 67 22 9 2 0 0 0 90 2 56
2020 First official language - French 56 25 11 4 2 2 2 83 6 63
2019 First official language - English 63 26 8 0 1 0 1 90 1 60
2019 First official language - French 50 37 11 1 1 0 0 86 3 64
2018 First official language - English 61 26 10 3 0 0 0 87 3 48
2018 First official language - French 52 26 8 6 5 0 4 81 12 60
2017 First official language - English 55 39 3 0 3 0 0 94 3 36
2017 First official language - French 63 26 2 5 2 0 2 91 7 77

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 18 20 5 7 0 0 69 12 56
2020 First official language - French 51 23 8 12 7 0 0 74 18 63
2019 First official language - English 58 17 15 3 6 0 1 76 8 60
2019 First official language - French 60 11 14 5 9 0 1 71 15 64
2018 First official language - English 45 26 15 9 5 0 0 71 14 48
2018 First official language - French 44 18 8 10 17 0 4 64 28 60
2017 First official language - English 47 29 7 14 2 0 0 76 16 36
2017 First official language - French 60 20 5 11 2 0 2 82 13 78

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 68 5 5 0 0 0 22 94 0 56
2020 First official language - French 52 14 5 2 2 0 26 89 4 63
2019 First official language - English 63 13 0 0 1 0 23 98 2 59
2019 First official language - French 56 17 3 1 0 0 23 95 2 64
2018 First official language - English 58 18 3 2 0 0 18 94 2 48
2018 First official language - French 64 10 0 0 0 0 26 100 0 60
2017 First official language - English 68 10 2 0 0 0 19 97 0 36
2017 First official language - French 61 14 3 1 1 0 19 94 3 78

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 73 18 3 3 0 0 2 93 3 56
2020 First official language - French 62 27 8 0 2 0 2 90 2 63
2019 First official language - English 76 15 6 1 0 0 1 92 1 59
2019 First official language - French 68 27 4 0 0 0 1 96 0 64
2018 First official language - English 61 28 6 0 0 4 0 94 0 48
2018 First official language - French 68 23 4 1 0 0 4 94 1 60
2017 First official language - English 69 24 7 0 0 0 0 93 0 36
2017 First official language - French 63 24 8 1 0 0 3 90 1 78

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 70 15 11 2 2 0 0 85 4 56
2020 First official language - French 76 10 9 0 0 2 4 91 0 63
2019 First official language - English 80 10 4 3 1 0 1 92 4 60
2019 First official language - French 71 11 5 1 5 0 7 89 6 64
2018 First official language - English 77 4 7 5 2 0 4 86 7 48
2018 First official language - French 66 10 5 3 2 2 12 88 6 60
2017 First official language - English 70 13 12 5 0 0 0 83 5 36
2017 First official language - French 82 7 1 4 1 0 5 94 5 78

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 33 14 4 4 0 0 79 8 56
2020 First official language - French 38 40 14 5 0 0 4 80 5 62
2019 First official language - English 54 35 8 1 0 0 1 90 1 59
2019 First official language - French 60 19 14 5 0 0 3 80 5 63
2018 First official language - English 47 28 20 3 0 0 3 77 3 48
2018 First official language - French 47 27 16 2 6 2 0 75 9 60
2017 First official language - English 56 19 26 0 0 0 0 74 0 36
2017 First official language - French 50 29 8 6 3 0 3 82 10 78

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 39 19 8 3 2 0 69 12 56
2020 First official language - French 23 41 30 3 3 0 0 64 6 63

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 33 29 18 2 2 0 51 20 56
2020 First official language - French 12 26 38 14 9 0 0 38 24 63
2019 First official language - English 26 39 25 8 1 0 0 65 10 60
2019 First official language - French 20 28 41 8 4 0 0 48 12 64
2018 First official language - English 20 30 37 9 3 0 0 51 12 48
2018 First official language - French 13 30 33 17 7 0 0 43 23 59
2017 First official language - English 33 22 29 13 3 0 0 55 16 36
2017 First official language - French 12 24 43 15 6 0 0 37 20 78

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 7 29 33 22 9 0 0 31 36 56
2020 First official language - French 12 19 39 18 9 4 0 28 32 63
2019 First official language - English 4 13 27 29 27 0 0 56 17 59
2019 First official language - French 13 17 38 16 17 0 0 33 30 63
2018 First official language - English 6 20 40 23 10 0 0 34 27 46
2018 First official language - French 14 14 35 20 16 0 0 37 28 60
2017 First official language - English 5 21 32 17 26 0 0 42 26 36
2017 First official language - French 6 15 40 22 17 0 0 39 21 78

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 42 16 16 3 2 0 64 20 56
2020 First official language - French 32 43 13 11 1 0 0 75 12 63
2019 First official language - English 19 50 17 14 0 1 0 69 14 60
2019 First official language - French 21 40 18 16 1 4 0 63 18 64
2018 First official language - English 21 43 21 11 4 0 0 64 15 48
2018 First official language - French 12 36 24 13 14 1 0 48 28 59
2017 First official language - English 41 39 3 14 2 0 0 80 17 36
2017 First official language - French 28 29 24 9 6 1 3 60 16 78

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 41 11 16 7 0 0 66 23 56
2020 First official language - French 29 31 18 13 9 0 0 60 22 63

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 31 11 12 13 0 2 62 26 56
2020 First official language - French 36 23 19 11 3 4 4 64 16 62

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 31 14 8 5 2 0 72 13 55
2020 First official language - French 42 31 14 5 5 2 2 76 10 63

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 21 22 21 12 2 0 44 33 56
2020 First official language - French 20 31 23 9 15 2 0 52 24 62
2019 First official language - English 24 36 20 12 9 0 0 60 20 61
2019 First official language - French 14 36 20 9 16 6 0 53 26 64
2018 First official language - English 11 36 21 23 8 0 0 47 31 47
2018 First official language - French 16 21 17 19 23 4 0 39 44 60
2017 First official language - English 30 33 16 19 2 0 0 63 21 36
2017 First official language - French 22 39 20 11 7 0 0 62 18 77

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 51 6 8 0 0 0 86 8 56
2020 First official language - French 47 33 14 6 0 0 0 80 6 63

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 48 6 13 2 0 0 79 14 55
2020 First official language - French 42 35 12 8 2 2 0 78 10 63

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 45 14 8 2 0 0 76 10 56
2020 First official language - French 37 39 19 2 2 2 0 77 3 63

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 44 8 3 0 0 8 87 4 55
2020 First official language - French 47 35 10 6 0 0 2 84 6 61

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 71 26 2 0 0 0 0 98 0 56
2020 First official language - French 77 18 5 0 0 0 0 95 0 63

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 32 5 2 2 4 0 91 3 56
2020 First official language - French 47 35 14 4 0 0 0 82 4 63

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 27 8 11 5 2 0 76 16 56
2020 First official language - French 52 27 5 8 5 2 2 82 13 63

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 39 4 4 2 2 0 90 6 56
2020 First official language - French 42 39 9 5 5 0 0 81 10 63

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 35 12 13 7 0 0 68 20 15
2020 First official language - French 30 58 4 8 0 0 0 87 8 23
2019 First official language - English 27 40 20 7 0 7 0 71 7 15
2019 First official language - French 23 33 14 25 5 0 0 56 30 19

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 83 17 15
2020 First official language - French 96 4 23

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 24 14 25 16 0 0 45 41 13
2020 First official language - French 26 19 16 30 8 0 0 46 39 22
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 56
2020 First official language - French 12 88 63

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 56
2020 First official language - French 13 87 63
2019 First official language - English 17 83 61
2019 First official language - French 13 87 64
2017 First official language - English 20 80 35
2017 First official language - French 16 84 78
2014 First official language - English 21 79 42
2014 First official language - French 17 83 76

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - French 93 7 14
2014 First official language - French 64 36 13

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 First official language - French 38 48 15 0 0 0 0 85 0 13

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 32 8 7 2 6 7 81 9 55
2020 First official language - French 54 31 6 0 5 2 4 89 5 63
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 57 18 0 69 31 56
2020 First official language - French 16 70 12 2 82 18 63

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 58 42 15
2020 First official language - French 73 27 10

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 13 15 36 13 0 0 37 48 15
2020 First official language - French 59 19 0 12 9 0 0 78 22 10

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 13 8 36 19 0 13 28 63 15
2020 First official language - French 8 34 0 19 19 0 20 53 47 10

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 15 8 3 7 0 14 80 11 56
2020 First official language - French 51 12 10 9 5 2 12 73 16 62
2019 First official language - English 36 30 7 7 4 1 15 79 13 61
2019 First official language - French 51 18 8 9 4 0 10 77 15 64
2018 First official language - English 53 9 8 6 9 3 11 72 19 47
2018 First official language - French 47 9 18 7 8 4 8 63 16 59
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