2020 Public Service Employee Survey Results for Social Sciences and Humanities Research Council by Question 120. Are you a member of a visible minority group?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 40 50 7 2 0 0 0 90 2 42
2020 Non-visible minority 38 46 3 9 4 0 0 84 13 176

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 71 20 5 2 2 0 0 90 5 41
2020 Non-visible minority 74 15 4 3 2 1 1 91 6 177
2017 Visible minority 69 16 5 11 0 0 0 84 11 19
2017 Non-visible minority 66 24 5 5 1 0 0 90 5 150
2014 Visible minority 33 44 0 11 6 6 0 82 18 18
2014 Non-visible minority 68 24 3 1 3 0 0 93 4 148

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 32 48 8 13 0 0 0 80 13 40
2020 Non-visible minority 29 48 12 9 2 0 1 77 11 177
2019 Visible minority 46 36 10 5 3 0 0 82 8 39
2019 Non-visible minority 52 30 7 9 1 0 0 82 11 164
2017 Visible minority 42 47 5 5 0 0 0 89 5 19
2017 Non-visible minority 60 30 4 3 3 0 0 90 6 150
2014 Visible minority 28 56 6 11 0 0 0 83 11 18
2014 Non-visible minority 57 30 6 5 2 0 0 86 7 148

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 29 54 10 7 0 0 0 83 7 41
2020 Non-visible minority 42 36 11 8 3 0 0 78 11 176
2019 Visible minority 28 39 15 10 8 0 0 67 18 39
2019 Non-visible minority 41 36 15 5 2 0 0 77 7 164
2018 Visible minority 25 66 4 4 0 0 0 91 4 23
2018 Non-visible minority 33 53 7 7 0 0 0 86 7 127
2017 Visible minority 21 58 16 5 0 0 0 79 5 19
2017 Non-visible minority 35 43 8 7 5 0 1 80 12 151
2014 Visible minority 17 44 17 6 11 0 6 65 18 18
2014 Non-visible minority 26 44 13 14 3 0 1 70 17 148

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 32 50 10 8 0 0 0 82 8 40
2020 Non-visible minority 46 34 12 6 2 0 0 80 9 175
2019 Visible minority 43 44 8 3 3 0 0 87 5 39
2019 Non-visible minority 55 31 9 4 1 0 0 86 6 164
2017 Visible minority 47 42 11 0 0 0 0 89 0 19
2017 Non-visible minority 54 40 3 2 1 0 0 94 3 151
2014 Visible minority 22 56 22 0 0 0 0 78 0 18
2014 Non-visible minority 58 26 7 7 0 1 1 86 7 148

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 44 32 5 15 5 0 0 75 20 41
2020 Non-visible minority 51 25 11 9 4 0 0 75 13 177
2019 Visible minority 46 33 13 3 5 0 0 79 8 39
2019 Non-visible minority 55 24 9 7 4 0 0 79 12 164
2018 Visible minority 43 57 0 0 0 0 0 100 0 23
2018 Non-visible minority 57 31 9 2 1 0 0 88 3 127
2017 Visible minority 32 47 10 11 0 0 0 79 11 19
2017 Non-visible minority 53 29 9 5 5 0 0 82 9 151
2014 Visible minority 33 28 17 17 6 0 0 61 22 18
2014 Non-visible minority 49 29 11 7 4 0 1 78 11 148

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 27 53 12 7 0 0 0 80 7 41
2020 Non-visible minority 44 35 8 9 4 0 0 79 12 175
2019 Visible minority 39 41 10 8 2 0 0 80 10 39
2019 Non-visible minority 46 34 10 7 3 0 0 80 10 163
2018 Visible minority 44 52 4 0 0 0 0 96 0 23
2018 Non-visible minority 41 44 9 5 2 0 0 84 6 128
2017 Visible minority 32 58 11 0 0 0 0 89 0 19
2017 Non-visible minority 39 42 10 5 5 0 0 81 9 151
2014 Visible minority 6 50 17 17 11 0 0 56 28 18
2014 Non-visible minority 38 40 10 8 4 0 0 78 12 148

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 38 35 7 17 2 0 0 74 19 42
2020 Non-visible minority 41 34 10 10 5 1 0 75 14 177
2019 Visible minority 28 54 5 3 10 0 0 82 13 39
2019 Non-visible minority 43 32 10 12 2 1 1 75 14 164
2018 Visible minority 23 55 22 0 0 0 0 78 0 22
2018 Non-visible minority 37 36 13 11 3 0 0 73 14 127
2017 Visible minority 31 53 11 5 0 0 0 84 5 19
2017 Non-visible minority 38 34 9 11 9 0 0 71 19 151
2014 Visible minority 6 22 50 17 6 0 0 28 22 18
2014 Non-visible minority 33 38 12 10 7 1 0 71 17 148

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 39 39 12 7 2 0 0 78 10 41
2020 Non-visible minority 40 40 9 8 2 0 0 80 10 176
2019 Visible minority 33 51 8 0 7 0 0 85 7 39
2019 Non-visible minority 36 42 8 9 4 0 1 79 13 164
2018 Visible minority 31 56 9 4 0 0 0 87 4 23
2018 Non-visible minority 33 40 13 11 3 0 0 73 14 128
2017 Visible minority 22 72 6 0 0 0 0 94 0 18
2017 Non-visible minority 38 42 6 9 5 0 0 80 14 151

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 56 39 2 2 0 0 0 96 2 41
2020 Non-visible minority 54 37 5 2 2 1 0 91 4 176
2019 Visible minority 64 23 8 3 2 0 0 87 5 39
2019 Non-visible minority 57 32 5 2 3 0 0 89 5 164
2018 Visible minority 69 31 0 0 0 0 0 100 0 23
2018 Non-visible minority 62 29 6 2 1 0 0 91 3 128
2017 Visible minority 42 47 11 0 0 0 0 89 0 19
2017 Non-visible minority 53 34 5 5 3 0 0 87 7 150
2014 Visible minority 22 44 17 17 0 0 0 67 17 18
2014 Non-visible minority 55 30 7 5 2 1 0 86 7 148

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 37 39 9 12 2 0 0 76 15 41
2020 Non-visible minority 43 30 12 7 7 0 0 73 15 177
2019 Visible minority 36 44 8 5 7 0 0 80 13 39
2019 Non-visible minority 44 33 10 9 4 0 0 77 13 164
2018 Visible minority 53 47 0 0 0 0 0 100 0 23
2018 Non-visible minority 43 36 9 7 5 0 0 79 12 128
2017 Visible minority 26 53 21 0 0 0 0 79 0 19
2017 Non-visible minority 40 32 11 11 7 0 0 72 17 151

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 47 42 9 0 2 0 0 88 2 41
2020 Non-visible minority 53 35 8 1 2 0 0 89 4 177
2019 Visible minority 57 36 5 0 2 0 0 93 2 39
2019 Non-visible minority 60 26 10 2 2 0 0 86 4 164
2018 Visible minority 72 28 0 0 0 0 0 100 0 22
2018 Non-visible minority 55 37 5 2 0 0 0 92 2 128
2017 Visible minority 53 37 10 0 0 0 0 90 0 19
2017 Non-visible minority 60 30 8 2 0 0 0 90 2 150
2014 Visible minority 33 50 17 0 0 0 0 83 0 18
2014 Non-visible minority 60 30 9 1 0 0 0 90 1 148

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 37 39 10 12 2 0 0 76 14 41
2020 Non-visible minority 40 38 12 5 5 0 0 78 10 175
2019 Visible minority 41 41 13 5 0 0 0 82 5 39
2019 Non-visible minority 40 40 6 9 5 1 0 80 14 164
2018 Visible minority 25 70 0 0 0 4 0 100 0 23
2018 Non-visible minority 44 35 6 12 2 0 0 79 14 127
2017 Visible minority 11 58 26 5 0 0 0 68 5 19
2017 Non-visible minority 39 38 14 6 3 1 0 77 9 150
2014 Visible minority 11 28 28 17 17 0 0 39 33 18
2014 Non-visible minority 34 39 9 13 3 1 0 74 16 148

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 39 39 10 7 5 0 0 78 12 41
2020 Non-visible minority 40 35 9 9 6 1 1 76 15 177
2019 Visible minority 37 48 3 8 5 0 0 85 13 38
2019 Non-visible minority 47 31 10 7 4 1 0 79 11 164
2018 Visible minority 40 56 4 0 0 0 0 96 0 23
2018 Non-visible minority 52 25 12 9 2 0 0 77 11 125
2017 Visible minority 21 47 26 5 0 0 0 68 5 19
2017 Non-visible minority 42 36 11 7 4 0 0 78 11 150
2014 Visible minority 17 28 17 22 17 0 0 44 39 18
2014 Non-visible minority 45 32 11 8 4 1 0 77 12 148

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 43 45 0 10 2 0 0 88 12 42
2020 Non-visible minority 38 39 13 6 4 0 1 77 11 176
2019 Visible minority 39 45 5 5 5 0 0 84 11 38
2019 Non-visible minority 41 40 8 6 4 1 0 81 11 160
2018 Visible minority 26 60 9 4 0 0 0 87 4 23
2018 Non-visible minority 45 39 6 7 3 0 0 84 10 128
2017 Visible minority 26 63 11 0 0 0 0 89 0 19
2017 Non-visible minority 36 40 13 5 5 1 1 77 10 150
2014 Visible minority 6 61 17 0 17 0 0 67 17 18
2014 Non-visible minority 41 39 9 8 3 0 0 80 11 147

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 36 46 14 2 2 0 0 81 5 42
2020 Non-visible minority 43 38 10 6 3 0 0 81 9 176
2019 Visible minority 46 41 10 0 2 0 0 87 2 39
2019 Non-visible minority 49 32 13 4 1 0 0 82 5 164
2018 Visible minority 56 44 0 0 0 0 0 100 0 23
2018 Non-visible minority 51 31 13 4 1 1 0 82 5 128
2017 Visible minority 37 53 11 0 0 0 0 89 0 19
2017 Non-visible minority 45 38 11 2 3 0 0 83 5 150
2014 Visible minority 28 33 22 11 6 0 0 61 17 18
2014 Non-visible minority 45 34 14 3 3 0 0 80 7 148

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 30 35 30 3 3 0 0 65 5 40
2020 Non-visible minority 31 37 17 9 5 0 1 69 14 176
2019 Visible minority 38 26 31 5 0 0 0 64 5 39
2019 Non-visible minority 36 32 19 7 5 1 1 69 12 162
2018 Visible minority 34 48 13 4 0 0 0 82 4 23
2018 Non-visible minority 39 31 17 8 5 0 0 70 13 128
2017 Visible minority 32 53 11 5 0 0 0 84 5 19
2017 Non-visible minority 41 35 12 10 1 0 0 76 12 151
2014 Visible minority 22 56 17 6 0 0 0 78 6 18
2014 Non-visible minority 33 37 22 4 3 0 1 71 7 148

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 12 12 38 29 5 5 0 35 25 42
2020 Non-visible minority 5 27 38 19 10 1 1 30 32 177
2019 Visible minority 11 16 42 26 5 0 0 31 26 38
2019 Non-visible minority 7 22 41 22 4 2 1 28 31 164
2018 Visible minority 14 18 36 18 14 0 0 32 32 22
2018 Non-visible minority 11 17 39 20 13 0 0 32 29 127
2017 Visible minority 5 11 58 10 5 0 11 17 18 19
2017 Non-visible minority 5 17 42 23 12 0 1 35 22 151
2014 Visible minority 11 22 39 11 6 6 6 19 38 18
2014 Non-visible minority 3 24 38 25 7 1 2 32 28 146

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 2 7 31 38 17 5 0 57 10 42
2020 Non-visible minority 7 12 27 33 17 3 2 52 19 177
2019 Visible minority 5 21 23 24 18 5 3 46 29 38
2019 Non-visible minority 4 17 32 32 12 2 1 45 22 163
2018 Visible minority 0 28 18 22 32 0 0 54 28 22
2018 Non-visible minority 10 18 31 25 15 0 1 40 29 127
2017 Visible minority 11 11 16 42 11 0 11 59 24 19
2017 Non-visible minority 7 15 26 26 18 5 2 48 24 151
2014 Visible minority 17 11 28 22 6 6 11 33 33 18
2014 Non-visible minority 7 16 29 27 18 1 1 46 23 146

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 17 7 36 26 7 2 5 36 25 42
2020 Non-visible minority 12 22 31 21 12 2 1 34 35 177
2019 Visible minority 3 38 31 21 8 0 0 28 41 39
2019 Non-visible minority 11 26 38 14 7 2 1 22 39 164
2018 Visible minority 9 23 28 27 5 5 5 34 35 22
2018 Non-visible minority 6 34 28 24 6 0 2 30 41 128
2017 Visible minority 5 21 42 16 5 0 11 24 29 19
2017 Non-visible minority 11 27 35 16 6 3 1 23 40 151
2014 Visible minority 17 22 22 22 6 6 6 31 44 18
2014 Non-visible minority 11 25 35 17 9 1 2 27 37 146

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 7 12 29 33 19 0 0 52 19 42
2020 Non-visible minority 6 18 38 24 13 1 1 38 25 177
2019 Visible minority 3 16 45 21 13 3 0 35 19 38
2019 Non-visible minority 9 17 37 22 12 2 1 35 27 163
2018 Visible minority 5 23 18 37 13 5 0 52 29 22
2018 Non-visible minority 5 17 36 30 12 0 0 42 22 127
2017 Visible minority 0 11 37 37 11 0 5 50 11 19
2017 Non-visible minority 3 14 36 32 14 1 0 46 17 151
2014 Visible minority 6 17 33 28 17 0 0 44 22 18
2014 Non-visible minority 4 12 39 33 11 0 1 44 16 146

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 2 17 24 34 16 7 0 54 21 42
2020 Non-visible minority 10 28 28 18 13 2 1 33 39 173
2019 Visible minority 8 13 29 18 18 10 3 42 24 38
2019 Non-visible minority 12 22 33 18 10 2 2 30 36 163
2018 Visible minority 13 26 26 9 25 0 0 34 40 23
2018 Non-visible minority 12 23 35 19 11 0 0 30 35 128
2017 Visible minority 0 21 53 10 16 0 0 26 21 19
2017 Non-visible minority 14 22 32 16 13 1 1 30 37 150
2014 Visible minority 17 22 33 22 6 0 0 28 39 18
2014 Non-visible minority 20 28 26 12 8 3 3 21 51 147

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 5 10 35 12 12 22 5 33 20 42
2020 Non-visible minority 10 16 31 25 13 4 2 41 27 177
2019 Visible minority 13 16 37 13 13 0 8 29 32 38
2019 Non-visible minority 9 16 36 27 6 3 2 35 27 163
2018 Visible minority 5 31 28 14 14 9 0 30 39 22
2018 Non-visible minority 8 24 33 25 8 1 1 34 33 128
2017 Visible minority 11 21 16 42 5 5 0 50 33 19
2017 Non-visible minority 8 27 29 22 11 2 2 34 36 151
2014 Visible minority 11 17 39 11 6 11 6 20 33 18
2014 Non-visible minority 10 22 30 22 14 1 1 37 32 145

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 5 7 43 21 24 0 0 45 12 42
2020 Non-visible minority 9 17 34 28 9 2 1 38 27 176
2019 Visible minority 8 13 31 16 21 8 3 41 24 38
2019 Non-visible minority 8 26 35 22 7 1 1 30 35 164
2018 Visible minority 5 9 37 31 14 5 0 47 14 22
2018 Non-visible minority 8 19 43 21 9 0 1 30 27 128
2017 Visible minority 0 11 58 21 5 0 5 28 11 19
2017 Non-visible minority 6 19 47 17 10 1 0 27 25 151
2014 Visible minority 17 11 33 11 11 11 6 27 33 18
2014 Non-visible minority 8 21 39 21 6 3 1 28 31 147

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 2 12 34 29 23 0 0 52 14 42
2020 Non-visible minority 8 18 43 22 7 0 1 30 27 176
2019 Visible minority 11 18 24 40 8 0 0 47 29 38
2019 Non-visible minority 9 21 38 21 10 1 1 31 30 164
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 12 38 19 10 5 12 5 60 17 42
2020 Non-visible minority 31 25 16 11 6 8 3 63 19 177
2019 Visible minority 26 28 10 8 10 10 8 66 22 39
2019 Non-visible minority 36 28 17 7 4 6 2 70 12 163
2018 Visible minority 22 52 18 4 4 0 0 74 9 23
2018 Non-visible minority 21 39 17 6 7 7 2 66 15 128
2017 Visible minority 26 53 21 0 0 0 0 79 0 19
2017 Non-visible minority 31 33 11 10 7 5 3 70 19 151
2014 Visible minority 11 44 28 0 0 11 6 67 0 18
2014 Non-visible minority 38 29 13 9 5 2 3 71 15 148

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 51 32 2 10 5 0 0 83 15 41
2020 Non-visible minority 46 31 8 10 4 2 0 78 14 177
2019 Visible minority 46 31 15 3 3 3 0 79 5 39
2019 Non-visible minority 50 29 9 6 4 1 0 80 10 163
2018 Visible minority 60 36 0 0 5 0 0 95 5 22
2018 Non-visible minority 45 31 7 11 4 2 0 77 16 126
2017 Visible minority 32 42 21 5 0 0 0 74 5 19
2017 Non-visible minority 42 33 7 10 7 0 0 76 17 151
2014 Visible minority 22 39 33 0 6 0 0 61 6 18
2014 Non-visible minority 47 28 8 9 7 0 0 76 16 148

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 57 36 2 2 2 0 0 93 5 42
2020 Non-visible minority 55 28 9 7 1 0 0 83 8 174
2019 Visible minority 57 28 5 8 3 0 0 85 10 39
2019 Non-visible minority 51 37 5 3 3 0 0 88 6 164
2018 Visible minority 51 49 0 0 0 0 0 100 0 22
2018 Non-visible minority 49 33 10 5 4 0 0 82 9 127
2017 Visible minority 53 47 0 0 0 0 0 100 0 19
2017 Non-visible minority 53 30 6 5 5 0 0 83 11 151
2014 Visible minority 44 44 6 6 0 0 0 89 6 18
2014 Non-visible minority 57 35 3 3 3 0 0 92 5 148

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 43 43 7 2 5 0 0 86 7 42
2020 Non-visible minority 49 37 9 3 1 2 0 87 4 177
2019 Visible minority 36 54 3 5 3 0 0 90 8 39
2019 Non-visible minority 57 28 7 4 2 3 0 87 6 164
2018 Visible minority 37 49 9 5 0 0 0 86 5 22
2018 Non-visible minority 47 37 7 6 2 1 0 84 9 128

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 36 24 17 7 12 2 2 63 19 42
2020 Non-visible minority 54 23 8 5 3 5 3 83 9 177
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 48 22 14 5 7 2 2 73 13 42
2020 Non-visible minority 58 18 13 5 2 3 2 80 7 177
2019 Visible minority 64 15 15 0 2 0 3 82 2 39
2019 Non-visible minority 63 24 6 2 3 0 1 88 6 164

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 48 29 7 7 5 0 2 80 13 41
2020 Non-visible minority 50 27 12 6 4 1 0 78 9 177
2019 Visible minority 49 31 3 13 5 0 0 80 18 39
2019 Non-visible minority 59 26 6 6 3 0 0 85 9 163
2018 Visible minority 53 43 4 0 0 0 0 96 0 23
2018 Non-visible minority 48 33 7 5 6 0 0 82 11 127
2017 Visible minority 42 42 16 0 0 0 0 84 0 19
2017 Non-visible minority 45 36 6 7 5 0 1 82 12 151
2014 Visible minority 22 56 6 6 11 0 0 78 17 18
2014 Non-visible minority 52 29 10 4 5 1 0 81 9 147

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 53 22 10 7 5 0 2 77 13 41
2020 Non-visible minority 56 19 12 6 4 2 0 78 10 176

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 51 27 12 5 5 0 0 78 10 41
2020 Non-visible minority 56 25 8 6 3 2 1 83 9 177
2019 Visible minority 57 26 3 5 7 0 3 85 13 39
2019 Non-visible minority 57 30 6 5 2 1 1 87 7 163
2018 Visible minority 48 30 9 13 0 0 0 78 13 23
2018 Non-visible minority 44 39 7 4 6 0 0 83 10 127
2017 Visible minority 42 42 16 0 0 0 0 84 0 19
2017 Non-visible minority 56 29 5 4 5 1 1 86 10 151
2014 Visible minority 33 39 17 0 6 6 0 76 6 18
2014 Non-visible minority 45 34 5 9 4 2 0 81 14 148

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 38 62 42
2020 Non-visible minority 40 60 177

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 52 31 7 5 2 2 0 85 7 42
2020 Non-visible minority 67 8 7 2 0 6 9 89 3 177

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 54 26 5 7 7 0 0 81 14 42
2020 Non-visible minority 62 17 11 5 5 0 0 79 10 177
2019 Visible minority 57 21 8 8 7 0 0 77 15 39
2019 Non-visible minority 60 23 9 5 2 1 0 83 8 164
2018 Visible minority 61 30 9 0 0 0 0 91 0 23
2018 Non-visible minority 47 31 8 9 5 0 0 79 14 127
2017 Visible minority 63 21 16 0 0 0 0 84 0 19
2017 Non-visible minority 55 26 10 3 5 0 1 82 8 151
2014 Visible minority 33 28 28 6 6 0 0 61 11 18
2014 Non-visible minority 60 26 5 5 3 1 1 87 8 148
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 33 36 14 10 0 7 0 74 10 42
2020 Non-visible minority 44 24 12 9 2 8 1 74 13 177
2019 Visible minority 41 31 18 5 0 5 0 76 5 39
2019 Non-visible minority 41 37 12 4 3 3 0 81 8 163
2018 Visible minority 44 56 0 0 0 0 0 100 0 23
2018 Non-visible minority 36 40 11 5 6 2 0 78 11 128
2017 Visible minority 22 39 22 0 6 11 0 69 6 18
2017 Non-visible minority 37 33 11 9 4 5 1 75 14 151
2014 Visible minority 6 50 17 6 6 17 0 67 13 18
2014 Non-visible minority 33 35 15 8 5 3 1 70 14 147

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 34 41 14 7 2 2 0 76 10 42
2020 Non-visible minority 44 29 13 9 4 1 0 74 14 177
2019 Visible minority 39 33 13 10 0 5 0 76 10 39
2019 Non-visible minority 36 39 12 7 4 1 0 77 11 163
2018 Visible minority 26 66 8 0 0 0 0 92 0 23
2018 Non-visible minority 33 38 15 6 6 1 0 72 12 128
2017 Visible minority 17 55 17 6 0 6 0 76 6 18
2017 Non-visible minority 29 44 11 6 7 2 1 76 13 151
2014 Visible minority 11 39 28 6 6 11 0 56 13 18
2014 Non-visible minority 30 41 10 12 5 1 0 72 17 147

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 26 46 16 2 5 5 0 75 8 42
2020 Non-visible minority 26 32 19 13 5 4 1 61 19 177
2019 Visible minority 26 46 15 8 0 5 0 76 8 39
2019 Non-visible minority 28 37 16 12 3 4 0 68 16 163
2018 Visible minority 22 44 17 9 0 9 0 72 10 23
2018 Non-visible minority 30 34 17 10 6 2 0 66 16 128
2017 Visible minority 6 55 11 0 6 22 0 79 7 18
2017 Non-visible minority 19 42 19 8 4 6 1 67 13 151
2014 Visible minority 0 50 22 6 6 17 0 60 13 18
2014 Non-visible minority 24 34 16 15 7 5 0 61 23 147

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 22 52 12 7 5 2 0 75 12 42
2020 Non-visible minority 19 43 13 15 8 1 0 63 24 177
2019 Visible minority 26 39 21 13 2 0 0 64 15 39
2019 Non-visible minority 16 43 17 16 7 2 0 60 23 163
2018 Visible minority 13 52 22 13 0 0 0 65 13 23
2018 Non-visible minority 20 31 18 25 6 0 0 52 30 128
2017 Visible minority 6 67 17 11 0 0 0 72 11 18
2017 Non-visible minority 13 42 16 14 9 4 1 59 24 151
2014 Visible minority 6 61 0 11 11 11 0 75 25 18
2014 Non-visible minority 18 38 17 17 8 1 0 57 26 147

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 63 15 12 10 0 0 0 78 10 41
2020 Non-visible minority 66 24 7 2 1 1 0 91 2 177
2019 Visible minority 60 13 18 3 3 3 0 76 5 38
2019 Non-visible minority 62 26 9 2 0 0 1 89 2 164
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 31 52 12 5 0 0 0 83 5 42
2020 Non-visible minority 44 40 10 4 1 1 0 85 5 177
2019 Visible minority 33 54 10 3 0 0 0 87 3 39
2019 Non-visible minority 39 41 7 9 1 1 0 82 11 162
2018 Visible minority 39 61 0 0 0 0 0 100 0 23
2018 Non-visible minority 34 42 17 5 2 0 0 77 6 128
2017 Visible minority 37 47 16 0 0 0 0 84 0 19
2017 Non-visible minority 39 40 15 6 1 0 0 79 7 151
2014 Visible minority 33 44 17 6 0 0 0 78 6 18
2014 Non-visible minority 42 43 8 6 0 1 0 86 6 148

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 19 53 10 12 2 5 0 75 15 42
2020 Non-visible minority 26 39 10 16 5 4 0 68 22 176
2019 Visible minority 13 44 26 10 2 3 3 60 13 39
2019 Non-visible minority 17 40 22 15 4 2 0 58 19 164

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 26 34 19 10 5 2 5 65 15 42
2020 Non-visible minority 36 30 13 9 7 5 1 69 17 176
2019 Visible minority 41 38 10 8 0 3 0 82 8 39
2019 Non-visible minority 32 36 11 9 4 7 1 74 15 163
2018 Visible minority 52 40 4 0 0 0 4 95 0 23
2018 Non-visible minority 36 38 11 6 3 5 1 79 10 128
2017 Visible minority 32 31 21 16 0 0 0 63 16 19
2017 Non-visible minority 29 45 15 5 3 2 1 76 8 151
2014 Visible minority 28 39 22 6 0 0 6 71 6 18
2014 Non-visible minority 45 35 5 8 3 3 1 83 12 148

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 26 35 14 10 2 12 0 70 14 42
2020 Non-visible minority 40 34 17 4 3 1 0 76 7 176
2019 Visible minority 28 49 18 3 0 3 0 79 3 39
2019 Non-visible minority 41 31 18 6 2 2 0 74 8 164
2018 Visible minority 31 52 13 4 0 0 0 82 4 23
2018 Non-visible minority 31 45 18 4 2 1 0 76 6 128

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 10 14 26 14 10 24 2 33 32 42
2020 Non-visible minority 19 25 21 10 10 14 2 52 23 174
2019 Visible minority 26 18 10 13 13 18 3 55 32 39
2019 Non-visible minority 23 19 17 12 11 17 1 51 28 164
2018 Visible minority 18 35 21 13 4 9 0 58 19 23
2018 Non-visible minority 15 28 18 17 9 12 1 50 30 127
2017 Visible minority 5 26 32 21 0 16 0 37 25 19
2017 Non-visible minority 19 24 18 9 14 9 6 51 27 151
2014 Visible minority 11 17 17 17 28 6 6 31 50 18
2014 Non-visible minority 18 23 16 11 14 13 6 50 31 148

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 19 38 26 10 2 5 0 60 13 42
2020 Non-visible minority 33 31 18 8 6 3 1 66 15 177
2019 Visible minority 13 46 21 15 2 3 0 61 18 39
2019 Non-visible minority 27 38 12 8 10 4 0 68 19 164
2018 Visible minority 21 44 26 4 0 4 0 68 5 23
2018 Non-visible minority 29 37 11 13 9 1 0 67 22 128
2017 Visible minority 16 31 37 16 0 0 0 47 16 19
2017 Non-visible minority 25 37 10 15 10 3 0 65 25 151
2014 Visible minority 17 22 11 33 11 6 0 41 47 18
2014 Non-visible minority 25 27 15 19 11 2 1 54 31 148

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 17 22 26 16 14 5 0 40 32 42
2020 Non-visible minority 29 21 17 17 11 3 1 53 29 177
2019 Visible minority 15 31 13 18 10 13 0 53 32 39
2019 Non-visible minority 23 32 14 12 13 4 2 58 27 164
2018 Visible minority 25 13 31 26 4 0 0 39 31 23
2018 Non-visible minority 27 28 11 17 14 2 1 56 33 127
2017 Visible minority 5 31 26 26 11 0 0 37 37 19
2017 Non-visible minority 20 19 10 25 22 5 1 41 49 150
2014 Visible minority 11 22 22 6 39 0 0 33 44 18
2014 Non-visible minority 14 17 9 33 22 3 3 33 58 148

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 45 31 10 2 5 2 5 82 8 42
2020 Non-visible minority 48 26 12 6 5 0 2 76 12 177
2019 Visible minority 49 36 5 3 0 3 5 92 3 39
2019 Non-visible minority 50 19 18 8 2 1 2 72 10 164

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 41 19 28 5 2 0 5 63 8 42
2020 Non-visible minority 53 25 13 6 1 2 2 80 7 174
2019 Visible minority 39 36 18 3 0 0 5 78 3 39
2019 Non-visible minority 55 20 12 6 2 2 2 79 8 163

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 58 5 7 7 7 14 2 75 17 42
2020 Non-visible minority 83 4 5 1 1 2 5 93 2 176
2019 Visible minority 48 11 18 3 8 8 5 67 12 38
2019 Non-visible minority 77 8 2 4 1 4 2 91 6 164

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 64 14 5 2 0 2 12 92 3 42
2020 Non-visible minority 75 10 5 2 0 0 7 92 3 177
2019 Visible minority 69 8 0 0 3 0 20 97 3 39
2019 Non-visible minority 83 6 1 0 1 2 8 98 1 163

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 26 36 21 7 2 7 0 67 10 42
2020 Non-visible minority 27 49 11 9 2 1 0 77 12 177
2019 Visible minority 21 54 18 3 5 0 0 75 7 39
2019 Non-visible minority 25 46 19 4 3 2 0 73 8 164
2018 Visible minority 18 54 23 5 0 0 0 72 5 22
2018 Non-visible minority 27 44 16 9 4 1 0 71 13 128
2017 Visible minority 11 53 32 5 0 0 0 63 5 19
2017 Non-visible minority 25 38 19 12 4 1 0 65 16 151

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 22 46 12 11 5 5 0 70 17 42
2020 Non-visible minority 42 34 10 9 4 1 0 77 13 177
2019 Visible minority 42 32 18 5 3 0 0 74 8 38
2019 Non-visible minority 37 42 10 9 2 1 0 79 11 163
2018 Visible minority 35 44 17 4 0 0 0 79 4 23
2018 Non-visible minority 46 36 10 7 1 0 0 82 8 128
2017 Visible minority 21 37 32 11 0 0 0 58 11 19
2017 Non-visible minority 36 40 15 7 1 2 0 77 8 151
2014 Visible minority 17 44 33 0 0 6 0 65 0 18
2014 Non-visible minority 51 31 9 4 2 3 1 85 6 148

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 26 41 19 9 2 2 0 69 12 42
2020 Non-visible minority 39 42 11 5 1 1 0 82 6 176
2019 Visible minority 41 39 15 5 0 0 0 80 5 39
2019 Non-visible minority 41 39 10 5 1 5 0 84 6 164
2018 Visible minority 35 40 8 13 4 0 0 75 18 23
2018 Non-visible minority 42 38 12 6 1 1 0 81 7 128
2017 Visible minority 21 21 26 21 5 5 0 44 28 19
2017 Non-visible minority 35 37 14 9 3 1 0 73 13 151
2014 Visible minority 17 33 22 6 22 0 0 50 28 18
2014 Non-visible minority 51 25 9 5 1 7 1 82 7 148

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 24 41 14 7 7 7 0 70 15 42
2020 Non-visible minority 42 39 12 3 2 2 0 83 5 177

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 17 38 14 11 12 5 2 59 25 42
2020 Non-visible minority 44 33 10 6 5 1 0 78 12 176

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 48 31 7 14 0 0 0 78 14 42
2020 Non-visible minority 63 25 6 3 2 1 0 89 5 176
2019 Visible minority 57 33 8 3 0 0 0 90 3 39
2019 Non-visible minority 52 34 6 3 3 2 0 88 6 162
2018 Visible minority 44 47 9 0 0 0 0 91 0 23
2018 Non-visible minority 58 28 5 8 1 0 0 86 9 127
2017 Visible minority 53 31 11 5 0 0 0 84 5 19
2017 Non-visible minority 50 34 7 6 3 0 0 84 9 151
2014 Visible minority 39 39 22 0 0 0 0 78 0 18
2014 Non-visible minority 59 30 7 1 1 1 0 91 2 148

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 42 29 19 10 0 0 0 71 10 41
2020 Non-visible minority 51 28 13 6 2 0 0 79 8 177
2019 Visible minority 44 36 13 0 7 0 0 80 7 39
2019 Non-visible minority 48 35 10 4 2 1 0 83 7 164
2018 Visible minority 40 56 0 4 0 0 0 96 4 23
2018 Non-visible minority 49 33 10 5 3 0 0 82 8 128
2017 Visible minority 47 37 11 5 0 0 0 84 5 19
2017 Non-visible minority 43 37 11 3 6 0 0 80 9 151
2014 Visible minority 28 28 28 11 6 0 0 56 17 18
2014 Non-visible minority 43 35 9 7 5 1 0 79 12 148

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 32 46 15 7 0 0 0 78 7 41
2020 Non-visible minority 49 30 12 8 2 0 0 78 10 175
2019 Visible minority 41 39 13 0 7 0 0 80 7 39
2019 Non-visible minority 44 37 8 8 2 1 0 82 10 164
2018 Visible minority 26 69 0 4 0 0 0 96 4 23
2018 Non-visible minority 51 31 8 6 4 0 0 82 10 126
2017 Visible minority 37 47 11 5 0 0 0 84 5 19
2017 Non-visible minority 41 39 9 6 5 0 0 80 11 151
2014 Visible minority 22 28 33 11 6 0 0 50 17 18
2014 Non-visible minority 41 36 11 7 3 1 0 78 11 148

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 38 19 29 10 5 0 0 57 14 42
2020 Non-visible minority 39 22 18 10 7 4 0 64 18 177
2019 Visible minority 39 13 26 10 7 5 0 54 19 39
2019 Non-visible minority 37 28 20 7 5 2 2 67 12 164
2018 Visible minority 26 39 22 9 0 4 0 68 9 23
2018 Non-visible minority 40 28 14 10 6 2 1 69 16 128
2017 Visible minority 42 31 11 16 0 0 0 74 16 19
2017 Non-visible minority 34 19 26 12 7 3 0 54 19 151
2014 Visible minority 17 33 28 6 11 6 0 53 18 18
2014 Non-visible minority 30 28 18 10 8 5 1 62 19 148
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Visible minority 16 26 58 42
2020 Non-visible minority 32 29 40 177
2019 Visible minority 33 28 39 39
2019 Non-visible minority 24 34 42 164
2018 Visible minority 26 26 47 23
2018 Non-visible minority 22 37 41 127
2017 Visible minority 37 31 32 19
2017 Non-visible minority 27 31 43 151
2014 Visible minority 56 0 44 18
2014 Non-visible minority 34 31 36 148

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Visible minority 0 39 30 8 16 8 13
2019 Non-visible minority 10 36 35 5 10 5 40
2017 Non-visible minority 8 22 45 5 5 15 40
2014 Visible minority 0 20 40 20 9999 20 10
2014 Non-visible minority 0 18 46 20 9999 16 50
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 22 78 42
2020 Non-visible minority 8 92 176
2019 Visible minority 18 82 39
2019 Non-visible minority 20 80 164

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 10 17 24 7 10 23 10 39 25 42
2020 Non-visible minority 17 13 18 10 5 29 6 47 24 176
2019 Visible minority 15 8 18 10 5 28 15 41 27 39
2019 Non-visible minority 15 22 15 14 4 26 5 52 26 164
2018 Visible minority 13 30 18 0 0 40 0 71 0 23
2018 Non-visible minority 9 25 17 11 10 24 4 47 29 127
2017 Visible minority 5 10 37 0 0 42 5 30 0 19
2017 Non-visible minority 10 20 16 11 7 28 8 46 29 151
2014 Visible minority 6 11 22 0 11 39 11 33 22 18
2014 Non-visible minority 15 14 15 8 6 34 8 50 24 148

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 29 29 11 12 2 14 2 69 17 42
2020 Non-visible minority 29 33 19 9 3 7 1 67 13 176
2019 Visible minority 23 28 18 8 3 21 0 65 13 39
2019 Non-visible minority 34 31 18 6 2 7 1 71 10 164
2018 Visible minority 35 43 13 0 0 9 0 86 0 23
2018 Non-visible minority 29 32 17 10 3 7 1 66 15 127
2017 Visible minority 16 37 26 5 0 11 5 62 6 19
2017 Non-visible minority 31 29 15 13 4 7 1 65 18 151
2014 Visible minority 11 33 22 0 11 17 6 57 14 18
2014 Non-visible minority 35 21 14 7 5 17 1 69 15 148
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 15 85 39
2019 Non-visible minority 6 94 163

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 5 22 23 10 7 29 5 40 25 42
2020 Non-visible minority 18 14 20 5 4 35 4 53 14 176
2019 Visible minority 18 5 21 5 5 31 13 43 19 38
2019 Non-visible minority 16 16 21 4 4 32 7 52 13 164
2018 Visible minority 18 13 17 9 0 40 4 55 16 23
2018 Non-visible minority 15 21 21 4 5 30 5 54 13 127
2017 Visible minority 5 16 26 5 5 37 5 36 18 19
2017 Non-visible minority 12 18 20 5 3 33 9 52 15 151
2014 Visible minority 0 6 33 0 6 50 6 13 13 18
2014 Non-visible minority 18 13 16 2 3 41 6 59 10 147

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 17 31 21 12 5 14 0 56 20 42
2020 Non-visible minority 34 35 15 9 1 7 0 73 11 177
2019 Visible minority 33 31 15 5 5 10 0 72 11 39
2019 Non-visible minority 36 35 13 4 1 9 1 79 6 163
2018 Visible minority 31 40 8 4 4 13 0 81 10 23
2018 Non-visible minority 33 31 20 5 3 9 0 70 9 128
2017 Visible minority 5 31 32 5 5 16 5 47 13 19
2017 Non-visible minority 28 34 15 7 2 13 1 73 10 151
2014 Visible minority 0 28 33 6 6 28 0 38 15 18
2014 Non-visible minority 41 22 9 3 3 21 1 81 7 147
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 54 14 10 5 12 0 5 72 18 42
2020 Non-visible minority 54 17 13 6 6 0 4 74 12 177

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 47 22 12 12 5 0 2 71 17 42
2020 Non-visible minority 52 26 13 6 2 1 1 79 8 177
2019 Visible minority 47 26 16 8 3 0 0 74 11 38
2019 Non-visible minority 44 27 16 4 6 2 1 73 11 164
2018 Visible minority 47 31 18 4 0 0 0 78 4 23
2018 Non-visible minority 41 37 16 2 2 0 1 79 4 128
2017 Visible minority 11 47 16 10 11 0 5 61 22 19
2017 Non-visible minority 35 38 17 5 3 1 2 75 8 151

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 19 21 29 17 14 0 0 40 31 42
2020 Non-visible minority 15 27 28 13 16 1 0 42 29 176
2019 Visible minority 23 21 31 15 10 0 0 43 26 39
2019 Non-visible minority 12 33 30 13 12 1 0 45 25 164
2018 Visible minority 4 43 31 18 4 0 0 47 22 23
2018 Non-visible minority 12 23 32 20 13 0 0 35 33 128
2017 Visible minority 5 32 47 16 0 0 0 37 16 19
2017 Non-visible minority 12 27 25 26 10 0 0 39 36 151

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 26 33 19 17 5 0 0 59 22 42
2020 Non-visible minority 23 32 23 12 9 1 0 56 21 177
2019 Visible minority 23 26 24 21 0 3 3 53 22 38
2019 Non-visible minority 21 33 21 16 9 0 1 54 25 164
2018 Visible minority 9 49 18 18 5 0 0 59 23 22
2018 Non-visible minority 21 27 27 18 8 0 0 47 26 127
2017 Visible minority 11 53 11 21 0 0 5 67 22 19
2017 Non-visible minority 19 36 24 14 6 0 1 55 20 151

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 26 24 21 22 7 0 0 50 29 42
2020 Non-visible minority 18 25 24 17 14 1 1 44 31 177
2019 Visible minority 15 21 24 21 13 0 5 39 36 38
2019 Non-visible minority 16 25 25 21 12 1 0 42 33 164
2018 Visible minority 22 26 13 30 9 0 0 48 39 23
2018 Non-visible minority 14 25 26 19 15 0 0 39 35 126
2017 Visible minority 11 37 32 21 0 0 0 47 21 19
2017 Non-visible minority 17 24 27 16 16 1 0 41 32 151

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 38 29 14 14 5 0 0 66 19 42
2020 Non-visible minority 40 28 17 7 5 1 2 70 12 177
2019 Visible minority 40 30 16 5 0 5 3 76 6 37
2019 Non-visible minority 48 29 12 4 5 0 2 78 10 163
2018 Visible minority 31 43 13 13 0 0 0 74 13 23
2018 Non-visible minority 47 22 17 6 4 1 3 72 10 127
2017 Visible minority 16 47 16 10 0 0 11 71 12 19
2017 Non-visible minority 46 23 16 4 3 1 7 75 7 151

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 21 31 19 19 10 0 0 52 29 42
2020 Non-visible minority 26 30 17 17 8 1 0 57 26 177
2019 Visible minority 39 26 21 3 5 5 0 69 8 38
2019 Non-visible minority 29 31 21 10 8 1 0 60 18 164
2018 Visible minority 31 39 22 9 0 0 0 69 9 23
2018 Non-visible minority 32 34 18 10 6 0 0 66 16 128
2017 Visible minority 11 53 21 16 0 0 0 63 16 19
2017 Non-visible minority 27 32 21 13 7 0 1 59 20 151

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 33 18 30 5 13 0 3 51 18 40
2020 Non-visible minority 34 25 14 9 9 0 9 65 20 177

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 29 36 24 4 5 0 2 66 9 42
2020 Non-visible minority 33 39 13 10 5 1 0 72 15 177
2019 Visible minority 31 36 18 5 3 5 2 72 8 39
2019 Non-visible minority 27 43 21 6 2 1 1 71 8 164
2018 Visible minority 33 38 19 5 0 5 0 75 5 21
2018 Non-visible minority 30 32 29 6 3 0 0 61 10 127
2017 Visible minority 5 47 21 21 0 0 5 56 22 19
2017 Non-visible minority 32 34 25 6 3 1 0 66 9 151

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 25 44 12 17 2 0 0 68 20 41
2020 Non-visible minority 29 31 20 14 4 1 1 62 18 177
2019 Visible minority 26 28 23 10 5 5 2 58 17 39
2019 Non-visible minority 23 33 26 13 4 1 0 57 17 164
2018 Visible minority 23 29 34 10 5 0 0 52 14 21
2018 Non-visible minority 19 37 28 11 6 0 0 56 16 128
2017 Visible minority 16 37 32 11 0 0 5 55 11 19
2017 Non-visible minority 24 34 28 10 3 0 1 59 13 151

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 33 34 19 10 5 0 0 66 14 42
2020 Non-visible minority 31 36 18 9 5 0 2 68 14 177
2019 Visible minority 31 15 23 23 3 3 3 49 27 39
2019 Non-visible minority 34 35 18 10 3 0 0 69 13 164
2018 Visible minority 33 24 29 10 5 0 0 57 14 21
2018 Non-visible minority 27 30 24 12 6 0 1 58 17 128
2017 Visible minority 16 47 21 11 0 0 5 67 11 19
2017 Non-visible minority 35 34 19 9 3 0 0 69 12 151

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 48 24 11 10 2 0 5 75 13 42
2020 Non-visible minority 46 28 13 8 4 1 1 75 12 175
2019 Visible minority 46 21 18 5 5 3 3 71 10 39
2019 Non-visible minority 53 24 8 9 4 1 0 78 14 164

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 31 31 19 10 10 0 0 62 19 42
2020 Non-visible minority 19 31 32 14 4 1 0 50 18 176

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 19 38 22 10 12 0 0 57 22 42
2020 Non-visible minority 26 38 22 7 6 1 0 65 13 177
2019 Visible minority 31 36 23 5 3 3 0 68 8 39
2019 Non-visible minority 32 34 23 10 1 1 0 66 11 163
2018 Visible minority 14 47 29 5 5 0 0 62 10 21
2018 Non-visible minority 25 40 24 8 2 0 0 65 11 128
2017 Visible minority 16 42 21 16 0 0 5 61 17 19
2017 Non-visible minority 27 40 17 14 1 0 0 67 15 150

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 50 38 5 2 2 0 2 90 5 42
2020 Non-visible minority 43 32 14 8 1 1 2 76 9 175
2019 Visible minority 55 21 8 5 0 8 3 85 6 38
2019 Non-visible minority 66 21 9 2 2 1 0 88 4 164
2018 Visible minority 57 29 14 0 0 0 0 86 0 21
2018 Non-visible minority 63 23 9 2 2 1 1 87 3 127
2017 Visible minority 58 31 5 0 0 0 5 94 0 19
2017 Non-visible minority 64 26 7 3 1 0 1 90 3 151

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 26 46 19 7 2 0 0 71 10 42
2020 Non-visible minority 22 40 25 9 4 0 1 63 13 177

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 57 31 2 2 0 0 7 95 3 42
2020 Non-visible minority 68 17 4 2 1 1 7 92 4 177
2019 Visible minority 67 8 5 0 3 3 15 91 3 39
2019 Non-visible minority 74 10 5 0 2 1 9 92 2 162
2018 Visible minority 71 19 5 0 0 0 5 95 0 21
2018 Non-visible minority 80 12 4 1 0 2 2 95 1 127

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 62 5 9 5 10 2 7 74 16 42
2020 Non-visible minority 78 9 3 2 1 1 7 94 3 175
2019 Visible minority 53 18 8 5 11 3 3 75 17 38
2019 Non-visible minority 69 15 7 2 4 0 2 86 6 163
2018 Visible minority 58 28 10 0 0 5 0 90 0 21
2018 Non-visible minority 65 17 9 4 3 0 2 84 7 127
2017 Visible minority 61 22 6 6 0 0 6 88 6 18
2017 Non-visible minority 70 13 11 3 2 1 1 84 5 150

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 69 21 2 2 0 2 2 95 3 42
2020 Non-visible minority 61 24 8 3 0 1 2 88 3 175
2019 Visible minority 63 18 3 8 5 0 3 84 13 38
2019 Non-visible minority 51 30 10 4 2 1 1 83 6 164
2018 Visible minority 56 31 13 0 0 0 0 87 0 23
2018 Non-visible minority 42 32 16 6 2 0 2 75 9 127
2017 Visible minority 42 42 5 0 0 0 11 94 0 19
2017 Non-visible minority 49 31 13 3 2 0 1 81 5 150

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 62 14 7 2 10 2 2 80 13 42
2020 Non-visible minority 64 20 3 6 4 1 2 86 10 177
2019 Visible minority 50 16 18 8 5 0 3 68 14 38
2019 Non-visible minority 61 24 8 2 3 1 1 86 5 163
2018 Visible minority 65 13 22 0 0 0 0 78 0 23
2018 Non-visible minority 53 25 13 5 3 0 1 79 8 126
2017 Visible minority 68 26 5 0 0 0 0 95 0 19
2017 Non-visible minority 64 20 9 3 3 0 1 85 6 151

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 66 12 5 0 0 2 14 94 0 42
2020 Non-visible minority 61 11 3 3 1 1 19 90 6 177
2019 Visible minority 53 16 0 0 0 0 31 100 0 38
2019 Non-visible minority 56 13 7 2 1 1 20 88 3 164
2018 Visible minority 56 13 4 0 0 0 26 94 0 23
2018 Non-visible minority 50 11 6 1 0 1 31 89 2 127
2017 Visible minority 47 21 0 0 0 0 32 100 0 19
2017 Non-visible minority 51 17 9 3 1 0 20 84 5 151

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 69 17 7 2 0 2 2 90 3 42
2020 Non-visible minority 70 20 5 2 0 1 2 93 2 177
2019 Visible minority 66 16 3 5 5 3 3 86 11 38
2019 Non-visible minority 48 31 12 3 1 1 4 83 4 162
2018 Visible minority 60 22 18 0 0 0 0 82 0 23
2018 Non-visible minority 55 30 7 3 1 0 4 89 4 127
2017 Visible minority 42 26 5 0 5 0 21 87 7 19
2017 Non-visible minority 58 24 10 3 0 1 4 86 3 150

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 46 31 7 2 10 2 2 80 13 42
2020 Non-visible minority 68 12 8 6 3 2 1 83 9 177
2019 Visible minority 50 13 11 5 18 0 3 65 24 38
2019 Non-visible minority 69 14 3 5 5 1 2 86 11 164
2018 Visible minority 56 26 4 0 9 0 4 86 9 23
2018 Non-visible minority 64 16 7 5 3 0 5 84 8 127
2017 Visible minority 47 31 0 5 11 0 5 83 17 19
2017 Non-visible minority 61 16 10 5 5 1 2 79 10 151

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 52 34 2 2 5 0 5 90 8 42
2020 Non-visible minority 45 27 15 8 3 1 2 74 11 177
2019 Visible minority 55 26 3 3 3 3 8 91 6 38
2019 Non-visible minority 62 20 10 3 4 1 1 83 7 164
2018 Visible minority 47 40 13 0 0 0 0 87 0 23
2018 Non-visible minority 52 29 12 6 0 0 1 82 6 127
2017 Visible minority 42 47 5 0 0 0 5 94 0 19
2017 Non-visible minority 52 27 15 4 1 0 1 79 5 151

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 24 35 22 10 7 2 0 61 17 42
2020 Non-visible minority 33 43 21 2 1 0 0 76 4 177

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 5 36 33 17 10 0 0 41 26 42
2020 Non-visible minority 11 38 31 14 6 0 0 49 20 176
2019 Visible minority 16 29 39 13 3 0 0 45 16 38
2019 Non-visible minority 13 39 26 17 5 0 0 52 22 164
2018 Visible minority 8 40 44 9 0 0 0 47 9 23
2018 Non-visible minority 13 37 36 10 3 0 1 50 14 127
2017 Visible minority 11 26 47 16 0 0 0 37 16 19
2017 Non-visible minority 12 29 41 14 4 0 0 41 18 151

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 19 24 31 16 10 0 0 26 43 42
2020 Non-visible minority 10 20 38 25 7 0 0 32 30 177
2019 Visible minority 10 18 36 28 8 0 0 36 28 39
2019 Non-visible minority 7 25 32 24 12 0 0 36 32 162
2018 Visible minority 0 18 48 30 4 0 0 34 18 23
2018 Non-visible minority 5 20 40 26 8 0 1 34 25 128
2017 Visible minority 0 11 58 21 11 0 0 32 11 19
2017 Non-visible minority 4 19 41 26 11 0 0 36 23 151

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 37 46 2 7 2 5 0 87 10 41
2020 Non-visible minority 37 40 14 5 3 1 0 78 8 176
2019 Visible minority 31 46 7 5 3 3 5 84 8 39
2019 Non-visible minority 39 41 11 4 2 4 0 82 6 163
2018 Visible minority 31 47 13 4 0 4 0 82 5 23
2018 Non-visible minority 46 41 11 2 1 0 0 87 2 127
2017 Visible minority 16 47 16 11 0 11 0 71 12 19
2017 Non-visible minority 35 43 14 5 2 1 0 79 7 151

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 33 41 10 7 2 7 0 79 10 42
2020 Non-visible minority 35 32 13 12 5 2 0 69 18 176

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 41 25 10 10 10 5 0 69 21 41
2020 Non-visible minority 43 27 8 12 9 1 0 71 21 174

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 45 26 17 2 5 2 2 75 8 42
2020 Non-visible minority 57 24 13 2 3 2 0 82 5 175

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 33 38 19 5 2 2 0 73 7 42
2020 Non-visible minority 36 34 15 9 6 1 0 70 15 175
2019 Visible minority 26 36 18 13 3 3 3 65 16 39
2019 Non-visible minority 33 35 16 9 5 1 0 70 14 164
2018 Visible minority 31 43 26 0 0 0 0 74 0 23
2018 Non-visible minority 35 37 14 9 5 1 0 72 14 128
2017 Visible minority 21 53 21 5 0 0 0 74 5 19
2017 Non-visible minority 25 49 13 8 5 0 0 74 13 151

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 38 48 10 5 0 0 0 86 5 42
2020 Non-visible minority 44 44 6 5 1 0 0 88 5 176

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 38 46 17 0 0 0 0 83 0 42
2020 Non-visible minority 45 35 11 8 2 0 0 79 10 176

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 42 38 10 7 0 0 2 83 7 42
2020 Non-visible minority 35 45 14 4 1 1 1 81 5 172

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 42 43 10 2 0 0 2 88 2 42
2020 Non-visible minority 52 34 8 2 1 1 1 88 3 174

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 76 19 5 0 0 0 0 95 0 42
2020 Non-visible minority 82 14 1 0 0 4 0 99 0 176

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 33 48 10 2 0 7 0 87 3 42
2020 Non-visible minority 55 32 9 4 1 0 0 86 5 177

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 52 17 14 5 10 0 2 71 15 42
2020 Non-visible minority 57 27 7 5 4 1 1 85 8 177

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 56 39 2 0 0 0 2 97 0 41
2020 Non-visible minority 62 25 9 4 1 0 0 87 5 176

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 10 60 10 10 0 0 10 78 11 10
2020 Non-visible minority 18 49 15 17 2 0 0 67 18 59

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 100 0 10
2020 Non-visible minority 100 0 59

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 0 60 10 20 10 0 0 60 30 10
2020 Non-visible minority 13 35 19 22 12 0 0 47 34 59
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 17 83 42
2020 Non-visible minority 10 90 175

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 5 95 42
2020 Non-visible minority 15 85 175
2019 Visible minority 23 77 39
2019 Non-visible minority 15 85 164
2017 Non-visible minority 11 89 149
2014 Non-visible minority 15 85 148

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Non-visible minority 94 6 17
2014 Non-visible minority 86 14 22

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Non-visible minority 62 32 0 6 0 0 0 94 6 16
2014 Non-visible minority 58 32 0 11 0 0 0 89 11 19

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 42 29 10 10 2 0 7 77 13 42
2020 Non-visible minority 57 32 3 2 1 3 1 93 4 175
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 5 64 31 0 93 7 42
2020 Non-visible minority 15 63 20 2 81 19 177

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 50 10 10 7 2 7 14 76 12 42
2020 Non-visible minority 50 19 11 2 2 2 13 82 5 177
2019 Visible minority 56 10 5 5 5 3 15 81 13 39
2019 Non-visible minority 60 13 10 6 4 0 7 78 11 164
2018 Visible minority 47 13 18 9 0 0 13 70 10 23
2018 Non-visible minority 47 16 13 7 5 1 12 72 14 128
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