2020 Public Service Employee Survey Results for Social Sciences and Humanities Research Council by Question 107. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 27 56 4 13 0 0 0 82 13 23
2020 Science and technology 31 58 0 11 0 0 0 89 11 19
2020 Administration and operations 41 44 6 7 3 0 0 85 9 74
2020 Information technology 50 30 10 10 0 0 0 80 10 10
2020 Policy 36 58 0 0 6 0 0 94 6 17
2020 Project management 36 42 0 16 6 0 0 78 22 17
2020 Other services to the public 40 50 0 10 0 0 0 90 10 10

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 73 22 0 4 0 0 0 96 4 23
2020 Science and technology 79 21 0 0 0 0 0 100 0 18
2020 Administration and operations 69 15 8 4 1 1 1 86 5 75
2020 Information technology 70 10 10 0 0 0 10 89 0 10
2020 Policy 82 6 0 6 6 0 0 88 12 17
2020 Project management 76 12 0 0 12 0 0 88 12 17
2020 Other services to the public 90 10 0 0 0 0 0 100 0 10
2017 Communications or public affairs 91 9 0 0 0 0 0 100 0 11
2017 Science and technology 68 26 0 6 0 0 0 94 6 32
2017 Administration and operations 68 18 5 9 0 0 0 86 9 44
2017 Information technology 44 28 19 9 0 0 0 72 9 11
2017 Policy 70 24 6 0 0 0 0 94 0 16
2014 Communications or public affairs 91 0 0 0 9 0 0 91 9 11
2014 Science and technology 79 14 0 0 7 0 0 93 7 14
2014 Administration and operations 68 22 4 0 6 0 0 91 6 53
2014 Information technology 46 46 8 0 0 0 0 92 0 13
2014 None of the above 63 37 0 0 0 0 0 100 0 24

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 22 47 18 9 0 0 4 72 9 23
2020 Science and technology 12 67 15 0 6 0 0 79 6 18
2020 Administration and operations 25 53 9 10 3 0 0 78 13 74
2020 Information technology 50 40 10 0 0 0 0 90 0 10
2020 Policy 23 35 30 6 6 0 0 58 12 17
2020 Project management 54 18 0 22 6 0 0 72 28 17
2020 Other services to the public 30 50 10 10 0 0 0 80 10 10
2019 Communications or public affairs 42 53 4 0 0 0 0 96 0 21
2019 Science and technology 71 12 6 12 0 0 0 83 12 18
2019 Administration and operations 59 24 8 10 0 0 0 82 10 51
2019 Human resources 40 30 10 21 0 0 0 69 21 10
2019 Financial management 44 56 0 0 0 0 0 100 0 11
2019 Policy 45 32 5 18 0 0 0 77 18 22
2019 Project management 61 31 8 0 0 0 0 92 0 13
2019 Other services to the public 30 30 10 20 10 0 0 60 30 10
2019 None of the above 54 32 14 0 0 0 0 86 0 15
2017 Communications or public affairs 35 37 18 9 0 0 0 72 9 11
2017 Science and technology 69 25 0 3 3 0 0 94 6 33
2017 Administration and operations 61 32 2 5 0 0 0 93 5 44
2017 Information technology 46 54 0 0 0 0 0 100 0 11
2017 Policy 62 32 0 0 6 0 0 94 6 16
2014 Communications or public affairs 36 18 9 9 27 0 0 55 36 11
2014 Science and technology 50 36 7 7 0 0 0 86 7 14
2014 Administration and operations 55 34 9 2 0 0 0 89 2 53
2014 Information technology 46 54 0 0 0 0 0 100 0 13
2014 None of the above 66 25 0 8 0 0 0 92 8 24

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 36 41 14 9 0 0 0 77 9 22
2020 Science and technology 45 49 0 6 0 0 0 94 6 18
2020 Administration and operations 40 36 12 9 3 0 0 76 12 75
2020 Information technology 40 20 30 0 10 0 0 60 10 10
2020 Policy 47 41 6 6 0 0 0 88 6 17
2020 Project management 40 42 0 12 6 0 0 82 18 17
2020 Other services to the public 10 70 10 10 0 0 0 80 10 10
2019 Communications or public affairs 47 34 14 0 5 0 0 81 5 21
2019 Science and technology 49 28 12 12 0 0 0 77 12 18
2019 Administration and operations 41 37 12 6 4 0 0 78 10 51
2019 Human resources 29 41 30 0 0 0 0 70 0 10
2019 Financial management 35 47 9 0 9 0 0 81 9 11
2019 Policy 40 46 14 0 0 0 0 86 0 22
2019 Project management 14 39 31 16 0 0 0 53 16 13
2019 Other services to the public 20 40 20 20 0 0 0 60 20 10
2019 None of the above 41 31 21 7 0 0 0 73 7 15
2018 Communications or public affairs 0 64 27 9 0 0 0 64 9 11
2018 Science and technology 47 45 4 4 0 0 0 92 4 23
2018 Administration and operations 32 57 6 5 0 0 0 90 5 37
2018 Policy 39 47 7 7 0 0 0 87 7 15
2018 Project management 32 52 16 0 0 0 0 84 0 12
2018 None of the above 23 69 0 8 0 0 0 92 8 13
2017 Communications or public affairs 17 46 0 28 0 0 9 69 31 11
2017 Science and technology 45 40 9 0 6 0 0 85 6 33
2017 Administration and operations 34 48 7 7 5 0 0 82 11 44
2017 Information technology 17 36 19 19 9 0 0 53 28 11
2017 Policy 13 81 6 0 0 0 0 94 0 16
2014 Communications or public affairs 9 36 9 27 18 0 0 45 45 11
2014 Science and technology 43 50 0 0 7 0 0 93 7 14
2014 Administration and operations 21 53 17 7 2 0 0 74 9 53
2014 Information technology 8 46 8 23 15 0 0 54 38 13
2014 None of the above 33 46 8 13 0 0 0 79 13 24

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 34 39 13 13 0 0 0 73 13 23
2020 Science and technology 34 41 13 6 6 0 0 75 13 17
2020 Administration and operations 45 38 8 7 3 0 0 83 9 74
2020 Information technology 50 20 30 0 0 0 0 70 0 10
2020 Policy 30 58 6 0 6 0 0 88 6 17
2020 Project management 52 18 6 24 0 0 0 70 24 17
2020 Other services to the public 40 60 0 0 0 0 0 100 0 10
2019 Communications or public affairs 38 52 5 0 5 0 0 90 5 21
2019 Science and technology 65 17 17 0 0 0 0 83 0 18
2019 Administration and operations 58 28 10 4 0 0 0 86 4 51
2019 Human resources 60 30 10 0 0 0 0 90 0 10
2019 Financial management 53 47 0 0 0 0 0 100 0 11
2019 Policy 49 32 5 14 0 0 0 82 14 22
2019 Project management 61 31 8 0 0 0 0 92 0 13
2019 Other services to the public 20 50 10 20 0 0 0 70 20 10
2019 None of the above 40 60 0 0 0 0 0 100 0 15
2017 Communications or public affairs 35 46 0 9 9 0 0 82 18 11
2017 Science and technology 69 25 0 3 3 0 0 94 6 33
2017 Administration and operations 52 41 7 0 0 0 0 93 0 44
2017 Information technology 36 36 28 0 0 0 0 72 0 11
2017 Policy 43 51 0 6 0 0 0 94 6 16
2014 Communications or public affairs 36 45 0 18 0 0 0 82 18 11
2014 Science and technology 79 0 21 0 0 0 0 79 0 14
2014 Administration and operations 57 26 11 4 0 2 0 85 4 53
2014 Information technology 46 38 8 8 0 0 0 85 8 13
2014 None of the above 54 25 8 8 0 0 4 82 9 24

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 31 26 22 12 9 0 0 57 21 23
2020 Science and technology 28 37 12 22 0 0 0 66 22 18
2020 Administration and operations 56 17 12 9 6 0 0 73 14 75
2020 Information technology 50 30 20 0 0 0 0 80 0 10
2020 Policy 23 53 12 6 6 0 0 76 12 17
2020 Project management 58 18 0 18 6 0 0 76 24 17
2020 Other services to the public 60 20 10 0 10 0 0 80 10 10
2019 Communications or public affairs 48 33 10 4 5 0 0 81 9 21
2019 Science and technology 55 22 0 6 17 0 0 78 22 18
2019 Administration and operations 47 31 6 10 6 0 0 78 16 51
2019 Human resources 70 30 0 0 0 0 0 100 0 10
2019 Financial management 63 19 9 9 0 0 0 81 9 11
2019 Policy 63 18 14 5 0 0 0 82 5 22
2019 Project management 53 23 23 0 0 0 0 77 0 13
2019 Other services to the public 40 30 30 0 0 0 0 70 0 10
2019 None of the above 61 20 6 14 0 0 0 80 14 15
2018 Communications or public affairs 9 45 36 9 0 0 0 55 9 11
2018 Science and technology 45 47 0 4 4 0 0 92 8 24
2018 Administration and operations 57 37 6 0 0 0 0 94 0 37
2018 Policy 53 47 0 0 0 0 0 100 0 15
2018 Project management 67 33 0 0 0 0 0 100 0 12
2018 None of the above 58 33 8 0 0 0 0 92 0 12
2017 Communications or public affairs 18 35 9 9 28 0 0 54 37 11
2017 Science and technology 75 16 3 3 3 0 0 91 6 33
2017 Administration and operations 50 37 5 5 5 0 0 86 9 44
2017 Information technology 27 37 17 19 0 0 0 64 19 11
2017 Policy 38 56 0 6 0 0 0 94 6 16
2014 Communications or public affairs 18 27 18 36 0 0 0 45 36 11
2014 Science and technology 50 29 21 0 0 0 0 79 0 14
2014 Administration and operations 47 41 6 2 4 0 0 89 6 53
2014 Information technology 38 31 23 8 0 0 0 69 8 13
2014 None of the above 54 13 17 4 13 0 0 66 17 24

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 49 38 9 4 0 0 0 87 4 23
2020 Science and technology 45 42 6 0 6 0 0 87 6 17
2020 Administration and operations 44 29 14 9 4 0 0 73 13 75
2020 Policy 6 64 6 24 0 0 0 70 24 17
2020 Project management 52 36 6 0 6 0 0 88 6 17
2020 Other services to the public 30 40 20 10 0 0 0 70 10 10
2019 Communications or public affairs 53 33 0 14 0 0 0 86 14 21
2019 Science and technology 60 35 5 0 0 0 0 95 0 18
2019 Administration and operations 33 40 10 12 6 0 0 73 18 51
2019 Human resources 40 40 21 0 0 0 0 79 0 10
2019 Financial management 55 27 9 9 0 0 0 81 9 11
2019 Policy 49 28 9 14 0 0 0 77 14 22
2019 Project management 54 38 8 0 0 0 0 92 0 13
2019 Other services to the public 40 30 20 10 0 0 0 70 10 10
2019 None of the above 43 35 7 0 15 0 0 78 15 14
2018 Communications or public affairs 27 27 27 9 9 0 0 55 18 11
2018 Science and technology 54 34 4 8 0 0 0 88 8 24
2018 Administration and operations 41 48 6 3 3 0 0 89 6 37
2018 Policy 39 61 0 0 0 0 0 100 0 15
2018 Project management 59 32 9 0 0 0 0 91 0 12
2018 None of the above 46 47 0 0 8 0 0 92 8 13
2017 Communications or public affairs 26 46 9 0 18 0 0 72 18 11
2017 Science and technology 54 36 6 3 0 0 0 91 3 33
2017 Administration and operations 38 34 16 5 7 0 0 73 11 44
2017 Information technology 36 28 27 0 9 0 0 64 9 11
2017 Policy 32 62 6 0 0 0 0 94 0 16
2014 Communications or public affairs 45 18 9 18 9 0 0 64 27 11
2014 Science and technology 57 14 21 0 7 0 0 71 7 14
2014 Administration and operations 38 38 11 13 0 0 0 75 13 53
2014 Information technology 31 46 8 8 8 0 0 77 15 13
2014 None of the above 45 34 8 0 13 0 0 79 13 24

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 36 33 13 13 0 4 0 72 14 23
2020 Science and technology 45 34 4 11 6 0 0 79 17 19
2020 Administration and operations 42 30 12 9 7 0 0 72 16 75
2020 Information technology 20 40 20 20 0 0 0 60 20 10
2020 Policy 18 64 6 6 6 0 0 82 12 17
2020 Project management 46 36 0 18 0 0 0 82 18 17
2020 Other services to the public 50 20 20 10 0 0 0 70 10 10
2019 Communications or public affairs 38 38 5 14 5 0 0 76 19 21
2019 Science and technology 50 28 6 12 5 0 0 78 17 18
2019 Administration and operations 33 37 8 14 8 0 0 71 21 51
2019 Human resources 31 38 21 10 0 0 0 69 10 10
2019 Financial management 55 28 8 0 9 0 0 83 9 11
2019 Policy 59 23 9 5 0 0 5 86 5 22
2019 Project management 46 31 23 0 0 0 0 77 0 13
2019 Other services to the public 40 50 10 0 0 0 0 90 0 10
2019 None of the above 26 54 6 14 0 0 0 80 14 15
2018 Communications or public affairs 10 30 20 30 10 0 0 40 40 10
2018 Science and technology 33 38 9 9 12 0 0 71 21 24
2018 Administration and operations 48 24 19 8 0 0 0 72 8 37
2018 Policy 53 27 13 7 0 0 0 80 7 15
2018 Project management 34 50 15 0 0 0 0 85 0 12
2018 None of the above 8 77 8 0 8 0 0 84 8 13
2017 Communications or public affairs 18 35 9 9 28 0 0 54 37 11
2017 Science and technology 47 31 3 12 6 0 0 79 18 33
2017 Administration and operations 45 27 11 7 9 0 0 73 16 44
2017 Information technology 17 37 17 19 9 0 0 54 28 11
2017 Policy 38 49 6 6 0 0 0 87 6 16
2014 Communications or public affairs 18 36 18 18 9 0 0 55 27 11
2014 Science and technology 43 21 7 21 7 0 0 64 29 14
2014 Administration and operations 30 40 13 11 6 0 0 70 17 53
2014 Information technology 15 62 15 0 8 0 0 77 8 13
2014 None of the above 54 13 13 13 8 0 0 66 21 24

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 27 51 13 9 0 0 0 78 9 23
2020 Science and technology 55 21 18 6 0 0 0 76 6 18
2020 Administration and operations 38 42 11 5 4 0 0 80 9 75
2020 Policy 29 47 6 18 0 0 0 76 18 17
2020 Project management 58 30 6 6 0 0 0 88 6 17
2020 Other services to the public 40 50 0 10 0 0 0 90 10 10
2019 Communications or public affairs 19 44 19 5 13 0 0 62 18 21
2019 Science and technology 32 56 0 6 0 0 6 94 6 18
2019 Administration and operations 45 36 2 10 8 0 0 80 18 51
2019 Human resources 19 71 10 0 0 0 0 90 0 10
2019 Financial management 55 36 9 0 0 0 0 91 0 11
2019 Policy 22 55 14 5 5 0 0 77 9 22
2019 Project management 39 53 8 0 0 0 0 92 0 13
2019 Other services to the public 50 40 0 10 0 0 0 90 10 10
2019 None of the above 33 46 7 7 7 0 0 79 14 15
2018 Communications or public affairs 0 9 27 45 18 0 0 9 64 11
2018 Science and technology 41 38 12 4 4 0 0 79 9 24
2018 Administration and operations 33 49 6 10 3 0 0 81 13 37
2018 Policy 34 39 13 13 0 0 0 73 13 15
2018 Project management 59 32 9 0 0 0 0 91 0 12
2018 None of the above 46 47 8 0 0 0 0 92 0 13
2017 Communications or public affairs 9 54 0 28 9 0 0 63 37 11
2017 Science and technology 48 38 9 3 3 0 0 85 6 33
2017 Administration and operations 47 39 5 5 5 0 0 86 9 44
2017 Information technology 29 40 10 10 10 0 0 69 20 10
2017 Policy 25 62 6 0 6 0 0 87 6 16

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 31 60 4 4 0 0 0 91 4 23
2020 Science and technology 58 36 0 6 0 0 0 94 6 18
2020 Administration and operations 59 33 4 1 3 0 0 92 4 75
2020 Information technology 40 40 10 0 0 10 0 89 0 10
2020 Policy 65 23 0 6 6 0 0 88 12 17
2020 Project management 64 36 0 0 0 0 0 100 0 17
2020 Other services to the public 40 60 0 0 0 0 0 100 0 10
2019 Communications or public affairs 19 58 19 4 0 0 0 77 4 21
2019 Science and technology 78 22 0 0 0 0 0 100 0 18
2019 Administration and operations 63 24 6 2 6 0 0 86 8 51
2019 Human resources 40 31 30 0 0 0 0 70 0 10
2019 Financial management 73 17 0 9 0 0 0 91 9 11
2019 Policy 63 28 5 0 5 0 0 91 5 22
2019 Project management 69 31 0 0 0 0 0 100 0 13
2019 Other services to the public 60 30 10 0 0 0 0 90 0 10
2019 None of the above 67 26 0 0 7 0 0 93 7 15
2018 Communications or public affairs 27 45 18 9 0 0 0 73 9 11
2018 Science and technology 84 9 4 4 0 0 0 92 4 24
2018 Administration and operations 63 34 0 0 3 0 0 97 3 37
2018 Policy 60 34 7 0 0 0 0 93 0 15
2018 Project management 91 9 0 0 0 0 0 100 0 12
2018 None of the above 54 30 8 8 0 0 0 84 8 13
2017 Communications or public affairs 26 28 0 37 9 0 0 54 46 11
2017 Science and technology 72 28 0 0 0 0 0 100 0 33
2017 Administration and operations 57 27 11 2 2 0 0 84 5 44
2017 Information technology 46 45 0 0 9 0 0 91 9 11
2017 Policy 44 43 6 6 0 0 0 87 6 16
2014 Communications or public affairs 36 45 9 9 0 0 0 82 9 11
2014 Science and technology 50 36 0 7 7 0 0 86 14 14
2014 Administration and operations 55 28 9 4 2 2 0 85 6 53
2014 Information technology 54 15 23 8 0 0 0 69 8 13
2014 None of the above 66 25 0 8 0 0 0 92 8 24

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 30 39 18 4 9 0 0 69 13 23
2020 Science and technology 66 22 0 6 6 0 0 88 12 18
2020 Administration and operations 41 33 11 8 8 0 0 74 16 75
2020 Information technology 40 10 50 0 0 0 0 50 0 10
2020 Policy 18 58 12 6 6 0 0 76 12 17
2020 Project management 52 24 0 18 6 0 0 76 24 17
2020 Other services to the public 30 40 20 10 0 0 0 70 10 10
2019 Communications or public affairs 43 38 5 0 15 0 0 81 15 21
2019 Science and technology 67 17 5 6 5 0 0 84 11 18
2019 Administration and operations 31 40 6 18 6 0 0 71 23 51
2019 Human resources 29 40 21 10 0 0 0 69 10 10
2019 Financial management 64 19 8 0 9 0 0 83 9 11
2019 Policy 59 22 18 0 0 0 0 82 0 22
2019 Project management 53 31 16 0 0 0 0 84 0 13
2019 Other services to the public 40 40 20 0 0 0 0 80 0 10
2019 None of the above 26 61 6 0 7 0 0 87 7 15
2018 Communications or public affairs 9 55 9 18 9 0 0 64 27 11
2018 Science and technology 49 30 9 4 8 0 0 79 12 24
2018 Administration and operations 59 27 6 3 6 0 0 86 8 37
2018 Policy 39 40 13 7 0 0 0 80 7 15
2018 Project management 42 58 0 0 0 0 0 100 0 12
2018 None of the above 47 46 0 0 8 0 0 92 8 13
2017 Communications or public affairs 28 9 17 18 28 0 0 37 46 11
2017 Science and technology 57 28 6 3 6 0 0 85 9 33
2017 Administration and operations 41 30 11 14 5 0 0 70 18 44
2017 Information technology 17 28 45 0 9 0 0 45 9 11
2017 Policy 44 43 6 6 0 0 0 87 6 16

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 61 30 4 4 0 0 0 91 4 23
2020 Science and technology 70 30 0 0 0 0 0 100 0 18
2020 Administration and operations 58 24 15 0 3 0 0 82 3 75
2020 Information technology 60 30 10 0 0 0 0 90 0 10
2020 Policy 29 47 6 6 12 0 0 76 18 17
2020 Project management 58 42 0 0 0 0 0 100 0 17
2020 Other services to the public 30 60 10 0 0 0 0 90 0 10
2019 Communications or public affairs 62 24 0 9 4 0 0 87 13 21
2019 Science and technology 94 6 0 0 0 0 0 100 0 18
2019 Administration and operations 53 34 8 4 2 0 0 86 6 51
2019 Human resources 70 9 21 0 0 0 0 79 0 10
2019 Financial management 64 36 0 0 0 0 0 100 0 11
2019 Policy 59 28 14 0 0 0 0 86 0 22
2019 Project management 54 39 7 0 0 0 0 93 0 13
2019 Other services to the public 50 20 30 0 0 0 0 70 0 10
2019 None of the above 60 26 7 0 7 0 0 86 7 15
2018 Communications or public affairs 36 45 0 9 9 0 0 82 18 11
2018 Science and technology 66 34 0 0 0 0 0 100 0 24
2018 Administration and operations 61 30 6 3 0 0 0 91 3 36
2018 Policy 39 47 13 0 0 0 0 87 0 15
2018 Project management 83 17 0 0 0 0 0 100 0 12
2018 None of the above 61 31 0 8 0 0 0 92 8 13
2017 Communications or public affairs 45 37 18 0 0 0 0 82 0 11
2017 Science and technology 72 25 3 0 0 0 0 97 0 33
2017 Administration and operations 54 37 5 5 0 0 0 91 5 44
2017 Information technology 73 8 19 0 0 0 0 81 0 11
2017 Policy 51 43 0 6 0 0 0 94 6 16
2014 Communications or public affairs 45 36 9 9 0 0 0 82 9 11
2014 Science and technology 71 7 21 0 0 0 0 79 0 14
2014 Administration and operations 55 34 11 0 0 0 0 89 0 53
2014 Information technology 85 15 0 0 0 0 0 100 0 13
2014 None of the above 58 38 4 0 0 0 0 96 0 24

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 43 30 18 0 9 0 0 73 9 23
2020 Science and technology 66 22 0 12 0 0 0 88 12 18
2020 Administration and operations 36 42 12 5 6 0 0 77 11 75
2020 Information technology 40 30 20 0 10 0 0 70 10 10
2020 Policy 25 43 19 13 0 0 0 68 13 16
2020 Project management 43 38 0 19 0 0 0 81 19 16
2020 Other services to the public 40 50 0 10 0 0 0 90 10 10
2019 Communications or public affairs 33 39 0 18 10 0 0 72 28 21
2019 Science and technology 44 45 5 0 6 0 0 89 6 18
2019 Administration and operations 31 36 18 12 4 0 0 66 16 51
2019 Human resources 50 40 0 10 0 0 0 90 10 10
2019 Financial management 36 55 9 0 0 0 0 91 0 11
2019 Policy 54 32 5 5 0 5 0 90 5 22
2019 Project management 53 23 8 16 0 0 0 77 16 13
2019 Other services to the public 40 40 0 20 0 0 0 80 20 10
2019 None of the above 27 66 0 0 7 0 0 93 7 15
2018 Communications or public affairs 18 27 18 36 0 0 0 45 36 11
2018 Science and technology 41 47 4 4 4 0 0 88 8 24
2018 Administration and operations 49 37 3 9 3 0 0 86 11 36
2018 Policy 33 67 0 0 0 0 0 100 0 15
2018 Project management 66 26 9 0 0 0 0 91 0 12
2018 None of the above 53 31 0 16 0 0 0 84 16 13
2017 Communications or public affairs 9 26 28 28 9 0 0 35 37 11
2017 Science and technology 38 52 3 3 3 0 0 91 6 33
2017 Administration and operations 38 32 21 9 0 0 0 70 9 44
2017 Information technology 25 38 28 0 9 0 0 62 9 11
2017 Policy 38 49 13 0 0 0 0 87 0 16
2014 Communications or public affairs 9 73 0 18 0 0 0 82 18 11
2014 Science and technology 29 36 14 14 7 0 0 64 21 14
2014 Administration and operations 32 40 9 13 6 0 0 72 19 53
2014 Information technology 46 23 8 15 8 0 0 69 23 13
2014 None of the above 38 29 17 13 4 0 0 66 17 24

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 26 43 9 13 9 0 0 69 22 23
2020 Science and technology 70 18 0 6 6 0 0 88 12 18
2020 Administration and operations 39 31 13 10 6 0 1 72 15 75
2020 Information technology 30 40 20 10 0 0 0 70 10 10
2020 Policy 29 41 6 6 12 6 0 74 19 17
2020 Project management 36 40 6 12 6 0 0 76 18 17
2020 Other services to the public 40 50 10 0 0 0 0 90 0 10
2019 Communications or public affairs 43 29 9 14 5 0 0 72 19 21
2019 Science and technology 50 40 11 0 0 0 0 89 0 18
2019 Administration and operations 40 32 12 10 6 0 0 72 16 50
2019 Human resources 60 19 21 0 0 0 0 79 0 10
2019 Financial management 36 55 0 9 0 0 0 91 9 11
2019 Policy 54 32 0 9 0 5 0 90 10 22
2019 Project management 39 31 7 23 0 0 0 70 23 13
2019 Other services to the public 60 10 10 10 10 0 0 70 20 10
2019 None of the above 32 48 13 0 7 0 0 80 7 15
2018 Communications or public affairs 40 20 20 20 0 0 0 60 20 10
2018 Science and technology 41 34 13 4 8 0 0 75 12 24
2018 Administration and operations 58 25 8 6 3 0 0 83 8 37
2018 Policy 57 22 14 7 0 0 0 78 7 14
2018 Project management 55 36 9 0 0 0 0 91 0 11
2018 None of the above 46 47 0 8 0 0 0 92 8 13
2017 Communications or public affairs 26 28 18 18 9 0 0 54 28 11
2017 Science and technology 45 37 11 0 6 0 0 82 6 33
2017 Administration and operations 45 37 9 7 2 0 0 82 9 44
2017 Information technology 27 28 36 0 9 0 0 55 9 11
2017 Policy 25 49 13 13 0 0 0 75 13 16
2014 Communications or public affairs 27 55 0 18 0 0 0 82 18 11
2014 Science and technology 57 21 14 0 7 0 0 79 7 14
2014 Administration and operations 42 36 11 8 4 0 0 77 11 53
2014 Information technology 38 31 8 15 8 0 0 69 23 13
2014 None of the above 54 21 13 4 8 0 0 75 13 24

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 22 47 22 0 9 0 0 69 9 23
2020 Science and technology 52 32 10 6 0 0 0 85 6 19
2020 Administration and operations 40 35 14 7 4 0 0 75 11 74
2020 Information technology 40 30 20 10 0 0 0 70 10 10
2020 Policy 29 47 0 12 6 0 6 81 19 17
2020 Project management 54 28 0 18 0 0 0 82 18 17
2020 Other services to the public 40 40 10 10 0 0 0 80 10 10
2019 Communications or public affairs 28 39 19 5 9 0 0 67 14 21
2019 Science and technology 61 28 5 6 0 0 0 89 6 18
2019 Administration and operations 37 41 8 6 8 0 0 77 14 49
2019 Human resources 41 38 0 21 0 0 0 79 21 10
2019 Financial management 45 45 0 0 9 0 0 91 9 11
2019 Policy 42 43 5 5 0 5 0 90 5 21
2019 Project management 39 47 8 7 0 0 0 86 7 13
2019 Other services to the public 20 70 10 0 0 0 0 90 0 10
2019 None of the above 36 51 0 6 7 0 0 86 14 14
2018 Communications or public affairs 0 55 18 9 18 0 0 55 27 11
2018 Science and technology 54 38 0 0 8 0 0 92 8 24
2018 Administration and operations 50 39 6 3 3 0 0 89 6 37
2018 Policy 39 47 0 13 0 0 0 87 13 15
2018 Project management 50 50 0 0 0 0 0 100 0 12
2018 None of the above 31 53 8 8 0 0 0 84 8 13
2017 Communications or public affairs 9 45 37 0 9 0 0 54 9 11
2017 Science and technology 42 40 6 3 3 3 3 87 6 33
2017 Administration and operations 43 37 9 5 7 0 0 79 11 44
2017 Information technology 17 47 17 9 9 0 0 64 18 11
2017 Policy 19 68 6 6 0 0 0 87 6 16
2014 Communications or public affairs 27 45 9 18 0 0 0 73 18 11
2014 Science and technology 29 43 21 7 0 0 0 71 7 14
2014 Administration and operations 36 49 9 2 4 0 0 85 6 53
2014 Information technology 42 42 8 0 8 0 0 83 8 12
2014 None of the above 50 29 8 4 8 0 0 79 13 24

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 43 43 9 0 4 0 0 87 4 23
2020 Science and technology 51 32 6 6 6 0 0 83 11 19
2020 Administration and operations 46 30 18 1 4 0 0 76 6 74
2020 Information technology 40 40 10 10 0 0 0 80 10 10
2020 Policy 11 53 12 24 0 0 0 64 24 17
2020 Project management 52 36 0 12 0 0 0 88 12 17
2020 Other services to the public 30 60 0 10 0 0 0 90 10 10
2019 Communications or public affairs 48 39 9 4 0 0 0 87 4 21
2019 Science and technology 66 22 6 6 0 0 0 88 6 18
2019 Administration and operations 43 36 12 8 2 0 0 79 10 51
2019 Human resources 41 28 31 0 0 0 0 69 0 10
2019 Financial management 55 36 9 0 0 0 0 91 0 11
2019 Policy 55 27 18 0 0 0 0 82 0 22
2019 Project management 62 31 7 0 0 0 0 93 0 13
2019 Other services to the public 40 40 10 10 0 0 0 80 10 10
2019 None of the above 39 34 20 0 7 0 0 74 7 15
2018 Communications or public affairs 27 27 36 9 0 0 0 55 9 11
2018 Science and technology 71 17 4 4 4 0 0 88 8 24
2018 Administration and operations 46 36 10 6 0 3 0 84 6 37
2018 Policy 46 47 7 0 0 0 0 93 0 15
2018 Project management 100 0 0 0 0 0 0 100 0 12
2018 None of the above 38 54 0 8 0 0 0 92 8 13
2017 Communications or public affairs 9 63 9 0 18 0 0 72 18 11
2017 Science and technology 70 24 3 3 0 0 0 94 3 33
2017 Administration and operations 47 27 16 2 7 0 0 75 9 44
2017 Information technology 36 37 17 9 0 0 0 73 9 11
2017 Policy 38 49 13 0 0 0 0 87 0 16
2014 Communications or public affairs 27 45 18 0 9 0 0 73 9 11
2014 Science and technology 57 14 7 14 7 0 0 71 21 14
2014 Administration and operations 47 30 17 6 0 0 0 77 6 53
2014 Information technology 46 31 15 0 8 0 0 77 8 13
2014 None of the above 58 17 17 4 4 0 0 75 8 24

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 18 42 13 22 4 0 0 60 27 23
2020 Science and technology 32 40 24 4 0 0 0 72 4 19
2020 Administration and operations 39 34 19 5 3 0 0 73 9 74
2020 Information technology 50 40 0 0 10 0 0 90 10 10
2020 Policy 36 29 24 0 11 0 0 65 11 17
2020 Project management 30 32 19 6 6 0 6 66 14 16
2020 Other services to the public 40 50 0 10 0 0 0 90 10 10
2019 Communications or public affairs 20 36 40 0 4 0 0 56 4 20
2019 Science and technology 29 26 28 5 12 0 0 55 17 18
2019 Administration and operations 43 21 16 14 6 0 0 65 19 51
2019 Financial management 56 17 19 8 0 0 0 73 8 11
2019 Policy 27 37 23 9 0 5 0 67 9 22
2019 Project management 23 61 16 0 0 0 0 84 0 13
2019 Other services to the public 20 60 10 10 0 0 0 80 10 10
2019 None of the above 48 21 25 6 0 0 0 69 6 15
2018 Communications or public affairs 9 27 36 9 18 0 0 36 27 11
2018 Science and technology 43 29 13 12 4 0 0 71 16 24
2018 Administration and operations 47 24 13 8 8 0 0 71 16 37
2018 Policy 34 34 20 13 0 0 0 67 13 15
2018 Project management 66 34 0 0 0 0 0 100 0 12
2018 None of the above 23 54 14 8 0 0 0 78 8 13
2017 Communications or public affairs 26 37 28 9 0 0 0 63 9 11
2017 Science and technology 44 33 15 8 0 0 0 77 8 33
2017 Administration and operations 46 38 9 7 0 0 0 84 7 44
2017 Information technology 38 19 17 17 10 0 0 57 26 11
2017 Policy 19 38 13 31 0 0 0 57 31 16
2014 Communications or public affairs 9 36 55 0 0 0 0 45 0 11
2014 Science and technology 14 50 29 7 0 0 0 64 7 14
2014 Administration and operations 36 43 15 4 2 0 0 79 6 53
2014 Information technology 23 38 31 8 0 0 0 62 8 13
2014 None of the above 33 37 21 0 4 0 4 74 4 24

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 4 57 13 26 0 0 0 26 61 23
2020 Science and technology 0 38 25 25 11 0 0 37 38 19
2020 Administration and operations 6 10 47 26 8 1 1 35 16 75
2020 Information technology 10 10 60 0 20 0 0 20 20 10
2020 Policy 12 30 39 12 6 0 0 18 42 17
2020 Project management 0 30 24 28 12 6 0 43 32 17
2020 Other services to the public 10 20 50 10 0 10 0 11 33 10
2019 Communications or public affairs 24 15 28 23 5 5 0 29 41 21
2019 Science and technology 5 17 56 22 0 0 0 22 22 18
2019 Administration and operations 6 24 34 30 6 0 0 36 30 50
2019 Human resources 0 31 59 10 0 0 0 10 31 10
2019 Financial management 9 28 45 17 0 0 0 17 37 11
2019 Policy 5 18 45 22 5 5 0 28 24 22
2019 Project management 8 23 46 16 8 0 0 23 31 13
2019 Other services to the public 0 10 50 30 10 0 0 40 10 10
2019 None of the above 0 13 67 14 0 7 0 15 14 15
2018 Communications or public affairs 55 36 9 0 0 0 0 0 91 11
2018 Science and technology 17 21 29 16 17 0 0 33 38 24
2018 Administration and operations 6 22 45 14 14 0 0 28 28 36
2018 Policy 13 0 53 13 20 0 0 34 13 15
2018 Project management 9 0 15 60 16 0 0 76 9 12
2018 None of the above 0 23 38 23 16 0 0 39 23 13
2017 Communications or public affairs 18 28 28 8 9 0 9 19 51 11
2017 Science and technology 0 9 42 36 9 0 3 47 9 33
2017 Administration and operations 2 21 53 11 11 0 2 23 23 44
2017 Information technology 26 9 38 9 8 0 9 19 40 11
2017 Policy 0 13 38 49 0 0 0 49 13 16
2014 Communications or public affairs 9 27 45 18 0 0 0 18 36 11
2014 Science and technology 14 14 36 36 0 0 0 36 29 14
2014 Administration and operations 0 25 34 30 9 2 0 40 25 53
2014 Information technology 8 38 38 8 8 0 0 15 46 13
2014 None of the above 0 13 46 25 8 4 4 36 14 24

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 27 22 26 21 4 0 0 26 49 23
2020 Science and technology 0 11 21 32 35 0 0 68 11 19
2020 Administration and operations 4 4 31 37 18 3 3 58 9 75
2020 Information technology 0 0 50 30 0 10 10 38 0 10
2020 Policy 0 12 24 47 17 0 0 64 12 17
2020 Project management 0 12 12 36 28 12 0 73 14 17
2020 Other services to the public 0 10 40 30 0 20 0 38 13 10
2019 Communications or public affairs 5 41 26 18 5 5 0 25 48 20
2019 Science and technology 0 0 56 28 10 6 0 40 0 18
2019 Administration and operations 4 14 30 32 20 0 0 52 18 50
2019 Human resources 10 19 21 40 10 0 0 50 29 10
2019 Financial management 9 45 28 17 0 0 0 17 55 11
2019 Policy 0 9 28 45 9 9 0 59 10 22
2019 Project management 0 0 39 53 8 0 0 61 0 13
2019 Other services to the public 0 0 30 40 20 10 0 67 0 10
2019 None of the above 0 21 19 33 14 7 7 55 24 15
2018 Communications or public affairs 55 27 9 9 0 0 0 9 82 11
2018 Science and technology 4 29 41 16 9 0 0 25 34 24
2018 Administration and operations 8 20 14 36 19 0 3 57 29 36
2018 Policy 7 7 36 28 22 0 0 50 14 14
2018 Project management 0 9 26 41 25 0 0 66 9 12
2018 None of the above 0 8 47 22 23 0 0 46 8 13
2017 Communications or public affairs 28 28 26 9 0 0 9 10 61 11
2017 Science and technology 3 9 33 24 18 6 6 48 14 33
2017 Administration and operations 9 16 21 27 20 5 2 51 27 44
2017 Information technology 28 26 19 9 8 0 9 19 60 11
2017 Policy 0 6 19 51 18 6 0 73 7 16
2014 Communications or public affairs 9 27 27 18 18 0 0 36 36 11
2014 Science and technology 0 14 21 43 21 0 0 64 14 14
2014 Administration and operations 9 19 27 30 13 0 2 44 29 53
2014 Information technology 15 15 38 8 23 0 0 31 31 13
2014 None of the above 4 8 29 29 21 4 4 55 14 24

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 22 27 33 13 4 0 0 18 49 23
2020 Science and technology 6 17 51 15 11 0 0 27 23 19
2020 Administration and operations 9 23 28 23 13 3 1 37 33 75
2020 Information technology 0 10 20 40 20 0 10 67 11 10
2020 Policy 18 18 30 29 4 0 0 33 36 17
2020 Project management 6 30 24 12 22 6 0 36 38 17
2020 Other services to the public 20 10 40 30 0 0 0 30 30 10
2019 Communications or public affairs 19 29 33 4 15 0 0 19 48 21
2019 Science and technology 12 28 50 11 0 0 0 11 40 18
2019 Administration and operations 6 29 40 15 8 2 0 24 36 51
2019 Human resources 18 51 10 21 0 0 0 21 69 10
2019 Financial management 9 27 28 36 0 0 0 36 36 11
2019 Policy 0 18 45 22 9 5 0 33 19 22
2019 Project management 16 54 8 22 0 0 0 22 70 13
2019 Other services to the public 10 20 40 10 20 0 0 30 30 10
2019 None of the above 7 20 32 21 7 14 0 32 31 15
2018 Communications or public affairs 18 36 36 9 0 0 0 9 55 11
2018 Science and technology 9 46 21 13 12 0 0 25 54 24
2018 Administration and operations 2 37 28 27 0 0 6 29 42 36
2018 Policy 0 13 40 46 0 0 0 46 13 15
2018 Project management 0 17 34 24 16 0 9 44 19 12
2018 None of the above 8 31 31 30 0 0 0 30 39 13
2017 Communications or public affairs 28 37 18 9 8 0 0 17 65 11
2017 Science and technology 6 21 46 15 6 3 3 22 29 33
2017 Administration and operations 14 36 29 11 5 2 2 17 52 44
2017 Information technology 0 36 28 17 0 0 18 21 44 11
2017 Policy 0 6 32 56 6 0 0 62 6 16
2014 Communications or public affairs 18 55 18 0 9 0 0 9 73 11
2014 Science and technology 14 7 57 7 14 0 0 21 21 14
2014 Administration and operations 17 28 21 23 8 2 2 31 47 53
2014 Information technology 0 23 54 8 8 0 8 17 25 13
2014 None of the above 13 8 38 25 13 4 0 39 22 24

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 18 22 43 17 0 0 0 17 40 23
2020 Science and technology 6 17 39 21 17 0 0 38 23 19
2020 Administration and operations 3 11 27 43 16 0 0 59 14 75
2020 Information technology 10 20 50 0 0 10 10 0 38 10
2020 Policy 0 24 49 17 11 0 0 27 24 17
2020 Project management 6 12 36 28 18 0 0 46 18 17
2020 Other services to the public 20 10 40 10 20 0 0 30 30 10
2019 Communications or public affairs 19 14 48 0 14 0 5 15 35 21
2019 Science and technology 6 32 45 11 0 6 0 11 40 18
2019 Administration and operations 6 16 42 25 10 0 0 35 22 50
2019 Human resources 0 28 41 10 21 0 0 31 28 10
2019 Financial management 0 9 37 53 0 0 0 53 9 11
2019 Policy 9 14 46 22 4 5 0 28 24 22
2019 Project management 8 30 47 8 8 0 0 16 38 13
2019 None of the above 13 6 33 27 14 7 0 44 20 15
2018 Communications or public affairs 20 60 10 10 0 0 0 10 80 10
2018 Science and technology 8 16 34 21 21 0 0 42 24 24
2018 Administration and operations 5 16 37 28 14 0 0 42 22 36
2018 Policy 0 7 54 26 13 0 0 39 7 15
2018 Project management 0 0 34 43 23 0 0 66 0 12
2018 None of the above 0 23 23 46 0 8 0 49 25 13
2017 Communications or public affairs 9 37 37 9 8 0 0 17 46 11
2017 Science and technology 3 11 28 46 12 0 0 58 14 33
2017 Administration and operations 0 9 46 34 9 2 0 44 9 44
2017 Information technology 0 47 27 9 8 0 9 19 52 11
2017 Policy 0 6 38 32 24 0 0 56 6 16
2014 Communications or public affairs 18 18 64 0 0 0 0 0 36 11
2014 Science and technology 7 7 21 64 0 0 0 64 14 14
2014 Administration and operations 2 15 45 27 11 0 0 38 17 53
2014 Information technology 8 8 54 23 8 0 0 31 15 13
2014 None of the above 0 4 33 42 21 0 0 63 4 24

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 27 43 21 9 0 0 0 9 70 23
2020 Science and technology 6 24 44 10 17 0 0 27 29 19
2020 Administration and operations 6 13 33 29 15 4 0 45 20 74
2020 Information technology 10 30 10 20 20 0 10 44 44 10
2020 Policy 6 38 13 17 13 13 0 34 51 16
2020 Project management 0 34 7 32 20 7 0 56 36 15
2020 Other services to the public 0 30 50 20 0 0 0 20 30 10
2019 Communications or public affairs 15 33 28 5 10 5 5 16 53 21
2019 Science and technology 0 22 50 22 0 6 0 24 24 18
2019 Administration and operations 12 16 38 20 12 2 0 33 29 50
2019 Financial management 8 28 47 17 0 0 0 17 36 11
2019 Policy 5 5 37 18 22 14 0 47 11 22
2019 Project management 22 16 23 39 0 0 0 39 38 13
2019 Other services to the public 0 10 40 30 10 0 10 44 11 10
2019 None of the above 7 20 19 21 21 7 7 48 31 15
2018 Communications or public affairs 45 27 9 18 0 0 0 18 73 11
2018 Science and technology 20 29 26 16 9 0 0 25 49 24
2018 Administration and operations 8 27 35 14 16 0 0 30 34 37
2018 Policy 7 13 33 20 27 0 0 47 20 15
2018 Project management 0 17 26 26 31 0 0 57 17 12
2018 None of the above 0 23 53 8 16 0 0 23 23 13
2017 Communications or public affairs 37 28 9 17 0 0 9 19 71 11
2017 Science and technology 6 21 35 19 15 0 3 35 28 32
2017 Administration and operations 11 16 41 14 18 0 0 32 27 44
2017 Information technology 28 26 38 8 0 0 0 8 55 11
2017 Policy 0 19 49 6 19 6 0 27 20 16
2014 Communications or public affairs 18 45 27 9 0 0 0 9 64 11
2014 Science and technology 21 43 14 14 7 0 0 21 64 14
2014 Administration and operations 21 21 32 15 8 2 2 24 43 53
2014 Information technology 38 23 31 8 0 0 0 8 62 13
2014 None of the above 21 17 29 8 16 4 4 27 41 24

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 31 31 24 9 0 0 4 9 65 23
2020 Science and technology 6 0 41 31 11 11 0 48 6 19
2020 Administration and operations 4 13 36 20 18 6 4 41 19 75
2020 Information technology 10 40 20 20 0 10 0 22 56 10
2020 Policy 6 12 23 36 11 12 0 53 21 17
2020 Project management 0 6 18 40 18 18 0 71 7 17
2020 Other services to the public 10 0 30 20 10 20 10 43 14 10
2019 Communications or public affairs 15 15 20 34 10 5 0 47 32 20
2019 Science and technology 0 6 77 17 0 0 0 17 6 18
2019 Administration and operations 8 18 34 26 12 2 0 39 27 50
2019 Human resources 10 29 40 21 0 0 0 21 40 10
2019 Financial management 28 45 19 8 0 0 0 8 73 11
2019 Policy 5 5 36 18 18 9 9 44 11 22
2019 Project management 0 38 39 16 8 0 0 23 38 13
2019 Other services to the public 0 0 30 40 10 0 20 63 0 10
2019 None of the above 7 7 26 39 7 7 7 53 16 15
2018 Communications or public affairs 27 27 18 27 0 0 0 27 55 11
2018 Science and technology 4 29 38 25 4 0 0 29 33 24
2018 Administration and operations 8 26 28 19 16 3 0 36 35 36
2018 Policy 0 27 39 20 13 0 0 34 27 15
2018 Project management 0 32 9 34 16 9 0 55 36 12
2018 None of the above 0 16 39 30 8 8 0 41 17 13
2017 Communications or public affairs 46 9 28 0 8 0 9 8 61 11
2017 Science and technology 3 21 33 25 12 3 3 39 26 33
2017 Administration and operations 7 34 29 20 9 0 0 30 41 44
2017 Information technology 9 38 27 27 0 0 0 27 47 11
2017 Policy 0 25 31 32 6 6 0 40 27 16
2014 Communications or public affairs 18 18 36 27 0 0 0 27 36 11
2014 Science and technology 7 7 36 29 21 0 0 50 14 14
2014 Administration and operations 12 25 35 17 12 0 0 29 36 52
2014 Information technology 15 23 23 15 15 8 0 33 42 13
2014 None of the above 0 16 34 25 16 4 4 45 18 24

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 13 31 21 26 4 0 4 31 47 23
2020 Science and technology 0 6 51 32 11 0 0 44 6 19
2020 Administration and operations 7 19 28 22 22 3 0 45 26 75
2020 Information technology 0 10 40 30 10 0 10 44 11 10
2020 Policy 6 18 47 23 6 0 0 29 24 17
2020 Project management 6 18 48 16 12 0 0 28 24 17
2020 Other services to the public 20 0 50 20 0 10 0 22 22 10
2019 Communications or public affairs 15 24 24 19 18 0 0 37 39 21
2019 Science and technology 5 34 39 12 5 6 0 18 41 18
2019 Administration and operations 6 28 30 24 10 2 0 35 34 50
2019 Human resources 9 0 81 10 0 0 0 10 9 10
2019 Financial management 9 27 19 45 0 0 0 45 36 11
2019 Policy 0 32 45 5 14 5 0 19 34 22
2019 Project management 23 31 30 16 0 0 0 16 54 13
2019 Other services to the public 20 20 10 30 20 0 0 50 40 10
2019 None of the above 7 13 25 27 14 7 7 48 23 15
2018 Communications or public affairs 18 36 36 9 0 0 0 9 55 11
2018 Science and technology 12 17 46 12 13 0 0 25 29 24
2018 Administration and operations 2 14 48 27 6 0 3 34 16 36
2018 Policy 7 13 40 19 20 0 0 39 20 15
2018 Project management 0 9 26 41 25 0 0 66 9 12
2018 None of the above 0 8 69 16 0 8 0 17 8 13
2017 Communications or public affairs 9 37 37 17 0 0 0 17 46 11
2017 Science and technology 3 13 60 15 9 0 0 24 16 33
2017 Administration and operations 14 21 41 14 11 0 0 25 34 44
2017 Information technology 0 28 44 19 0 0 9 21 31 11
2017 Policy 0 6 49 32 13 0 0 44 6 16
2014 Communications or public affairs 9 55 18 9 9 0 0 18 64 11
2014 Science and technology 7 14 43 36 0 0 0 36 21 14
2014 Administration and operations 15 23 40 19 4 0 0 23 38 53
2014 Information technology 15 15 31 15 15 8 0 33 33 13
2014 None of the above 8 8 29 34 8 8 4 48 19 24

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 13 18 30 34 0 0 4 36 33 23
2020 Science and technology 0 17 56 21 6 0 0 27 17 19
2020 Administration and operations 6 19 43 17 16 0 0 33 24 75
2020 Policy 6 12 41 29 12 0 0 41 18 17
2020 Project management 0 24 34 24 18 0 0 42 24 17
2020 Other services to the public 10 0 80 10 0 0 0 10 10 10
2019 Communications or public affairs 5 10 24 34 28 0 0 62 15 21
2019 Science and technology 17 22 38 17 6 0 0 23 39 18
2019 Administration and operations 4 32 40 20 4 0 0 24 36 50
2019 Human resources 9 10 51 29 0 0 0 29 19 10
2019 Financial management 9 28 36 27 0 0 0 27 37 11
2019 Policy 18 5 32 22 18 5 0 42 24 22
2019 Project management 8 23 47 22 0 0 0 22 31 13
2019 Other services to the public 20 20 40 10 10 0 0 20 40 10
2019 None of the above 0 39 26 21 14 0 0 34 39 15
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 27 24 27 4 9 4 4 56 15 23
2020 Science and technology 45 28 0 10 11 6 0 78 22 19
2020 Administration and operations 24 25 23 9 4 12 3 57 16 75
2020 Information technology 50 20 20 0 0 10 0 78 0 10
2020 Policy 21 24 42 6 0 0 6 48 6 17
2020 Project management 40 30 0 12 6 12 0 80 20 17
2020 Other services to the public 20 30 20 20 10 0 0 50 30 10
2019 Communications or public affairs 29 33 10 10 14 5 0 65 25 21
2019 Science and technology 55 22 0 11 0 12 0 88 12 18
2019 Administration and operations 31 21 28 8 4 6 2 57 13 51
2019 Financial management 17 65 8 0 9 0 0 83 9 11
2019 Policy 26 37 5 9 5 9 9 77 17 22
2019 Project management 47 16 31 0 7 0 0 62 7 13
2019 Other services to the public 30 30 20 0 0 10 10 75 0 10
2019 None of the above 33 39 7 7 7 7 0 78 15 15
2018 Communications or public affairs 9 18 36 0 36 0 0 27 36 11
2018 Science and technology 37 43 8 4 9 0 0 79 13 24
2018 Administration and operations 21 40 16 8 3 11 0 69 12 37
2018 Policy 13 40 13 13 0 13 7 66 17 15
2018 Project management 9 41 34 0 0 7 9 59 0 12
2018 None of the above 8 53 8 8 8 8 8 72 18 13
2017 Communications or public affairs 9 45 0 0 37 9 0 59 41 11
2017 Science and technology 45 31 9 3 6 3 3 81 10 33
2017 Administration and operations 36 46 7 5 5 2 0 84 9 44
2017 Information technology 17 18 45 19 0 0 0 36 19 11
2017 Policy 24 32 6 25 0 0 13 64 29 16
2014 Communications or public affairs 9 55 18 18 0 0 0 64 18 11
2014 Science and technology 50 29 14 0 0 0 7 85 0 14
2014 Administration and operations 40 32 13 4 6 2 4 76 10 53
2014 Information technology 54 15 15 15 0 0 0 69 15 13
2014 None of the above 50 21 8 8 4 8 0 77 14 24

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 43 21 9 13 9 4 0 67 23 23
2020 Science and technology 51 28 4 11 6 0 0 79 17 19
2020 Administration and operations 52 28 7 8 4 1 0 81 13 74
2020 Information technology 40 30 20 10 0 0 0 70 10 10
2020 Policy 33 42 12 12 0 0 0 76 12 17
2020 Project management 46 30 6 6 6 6 0 81 13 17
2020 Other services to the public 40 50 10 0 0 0 0 90 0 10
2019 Communications or public affairs 38 34 15 5 9 0 0 72 14 21
2019 Science and technology 77 17 6 0 0 0 0 94 0 18
2019 Administration and operations 36 36 10 14 4 0 0 72 18 50
2019 Human resources 51 38 10 0 0 0 0 90 0 10
2019 Financial management 72 19 0 9 0 0 0 91 9 11
2019 Policy 54 32 9 0 0 5 0 90 0 22
2019 Project management 54 8 31 0 7 0 0 62 7 13
2019 Other services to the public 50 30 20 0 0 0 0 80 0 10
2019 None of the above 53 33 0 0 7 7 0 93 7 15
2018 Communications or public affairs 18 18 9 9 45 0 0 36 55 11
2018 Science and technology 54 25 4 13 4 0 0 79 17 24
2018 Administration and operations 58 28 6 6 3 0 0 86 9 36
2018 Policy 42 29 7 22 0 0 0 71 22 14
2018 Project management 46 26 19 9 0 0 0 72 9 11
2018 None of the above 46 39 0 8 0 8 0 92 8 13
2017 Communications or public affairs 9 45 9 9 28 0 0 54 37 11
2017 Science and technology 47 34 9 3 6 0 0 81 9 33
2017 Administration and operations 47 34 0 14 5 0 0 82 18 44
2017 Information technology 34 19 38 9 0 0 0 53 9 11
2017 Policy 56 25 6 13 0 0 0 81 13 16
2014 Communications or public affairs 18 45 9 18 9 0 0 64 27 11
2014 Science and technology 57 29 7 7 0 0 0 86 7 14
2014 Administration and operations 44 40 6 4 7 0 0 83 11 53
2014 Information technology 31 23 38 8 0 0 0 54 8 13
2014 None of the above 66 8 13 0 13 0 0 75 13 24

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 53 29 18 0 0 0 0 82 0 23
2020 Science and technology 51 32 0 17 0 0 0 83 17 19
2020 Administration and operations 60 23 7 7 3 0 0 83 10 74
2020 Information technology 40 50 10 0 0 0 0 90 0 10
2020 Policy 70 24 6 0 0 0 0 94 0 17
2020 Project management 60 28 6 6 0 0 0 88 6 17
2019 Communications or public affairs 33 38 15 5 9 0 0 72 14 21
2019 Science and technology 77 23 0 0 0 0 0 100 0 18
2019 Administration and operations 39 45 8 4 4 0 0 84 8 51
2019 Human resources 62 38 0 0 0 0 0 100 0 10
2019 Financial management 55 36 0 9 0 0 0 91 9 11
2019 Policy 63 32 0 5 0 0 0 95 5 22
2019 Project management 54 39 7 0 0 0 0 93 0 13
2019 Other services to the public 40 40 20 0 0 0 0 80 0 10
2019 None of the above 60 33 0 7 0 0 0 93 7 15
2018 Communications or public affairs 9 27 36 0 27 0 0 36 27 11
2018 Science and technology 58 29 4 4 4 0 0 87 9 24
2018 Administration and operations 55 34 6 5 0 0 0 89 5 36
2018 Policy 46 54 0 0 0 0 0 100 0 15
2018 Project management 50 41 9 0 0 0 0 91 0 12
2018 None of the above 61 31 8 0 0 0 0 92 0 13
2017 Communications or public affairs 35 18 9 28 9 0 0 54 37 11
2017 Science and technology 72 18 3 0 6 0 0 91 6 33
2017 Administration and operations 52 37 2 5 5 0 0 89 9 44
2017 Information technology 25 56 19 0 0 0 0 81 0 11
2017 Policy 62 25 6 6 0 0 0 87 6 16
2014 Communications or public affairs 36 45 9 9 0 0 0 82 9 11
2014 Science and technology 79 21 0 0 0 0 0 100 0 14
2014 Administration and operations 59 38 0 0 4 0 0 96 4 53
2014 Information technology 54 31 8 8 0 0 0 85 8 13
2014 None of the above 58 33 4 4 0 0 0 92 4 24

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 52 30 18 0 0 0 0 82 0 23
2020 Science and technology 62 32 0 0 0 6 0 100 0 19
2020 Administration and operations 47 37 10 1 4 0 0 84 6 75
2020 Information technology 30 40 10 10 0 10 0 78 11 10
2020 Policy 64 24 6 6 0 0 0 88 6 17
2020 Project management 42 46 0 12 0 0 0 88 12 17
2020 Other services to the public 40 50 10 0 0 0 0 90 0 10
2019 Communications or public affairs 52 29 5 4 10 0 0 81 14 21
2019 Science and technology 66 23 5 0 0 6 0 95 0 18
2019 Administration and operations 41 41 10 6 2 0 0 82 8 51
2019 Human resources 49 41 0 10 0 0 0 90 10 10
2019 Financial management 64 27 0 9 0 0 0 91 9 11
2019 Policy 63 32 0 0 0 5 0 100 0 22
2019 Project management 70 22 8 0 0 0 0 92 0 13
2019 Other services to the public 40 50 10 0 0 0 0 90 0 10
2019 None of the above 60 20 7 0 7 7 0 85 7 15
2018 Communications or public affairs 0 64 0 27 9 0 0 64 36 11
2018 Science and technology 58 26 4 4 8 0 0 84 12 24
2018 Administration and operations 50 35 9 3 3 0 0 86 6 36
2018 Policy 60 40 0 0 0 0 0 100 0 15
2018 Project management 68 32 0 0 0 0 0 100 0 12
2018 None of the above 38 47 8 0 0 8 0 92 0 13

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 48 30 18 4 0 0 0 78 4 23
2020 Science and technology 51 23 4 6 0 11 6 88 7 19
2020 Administration and operations 45 22 13 9 6 6 0 70 16 75
2020 Information technology 50 20 20 0 0 0 10 78 0 10
2020 Policy 45 30 12 0 6 6 0 81 6 17
2020 Project management 64 24 0 0 12 0 0 88 12 17
2020 Other services to the public 20 30 0 10 10 20 10 71 29 10
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 51 9 9 9 13 9 0 66 24 23
2020 Science and technology 62 27 11 0 0 0 0 89 0 19
2020 Administration and operations 54 18 16 6 3 1 3 75 9 75
2020 Information technology 60 20 10 0 0 0 10 89 0 10
2020 Policy 82 6 6 6 0 0 0 88 6 17
2020 Project management 58 18 6 6 0 12 0 86 7 17
2020 Other services to the public 40 20 10 20 0 10 0 67 22 10
2019 Communications or public affairs 72 19 5 0 4 0 0 91 4 21
2019 Science and technology 78 22 0 0 0 0 0 100 0 18
2019 Administration and operations 59 24 10 2 6 0 0 82 8 51
2019 Human resources 60 30 10 0 0 0 0 90 0 10
2019 Financial management 63 28 9 0 0 0 0 91 0 11
2019 Policy 82 14 5 0 0 0 0 95 0 22
2019 Project management 53 16 31 0 0 0 0 69 0 13
2019 Other services to the public 70 10 10 0 0 0 10 89 0 10
2019 None of the above 39 40 0 7 7 0 7 85 15 15

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 51 18 13 9 4 4 0 72 14 23
2020 Science and technology 60 28 0 6 6 0 0 88 12 18
2020 Administration and operations 53 24 13 4 4 1 0 78 8 75
2020 Information technology 50 20 30 0 0 0 0 70 0 10
2020 Policy 41 24 17 18 0 0 0 65 18 17
2020 Project management 40 48 0 12 0 0 0 88 12 17
2020 Other services to the public 60 20 0 10 10 0 0 80 20 10
2019 Communications or public affairs 58 33 5 4 0 0 0 91 4 21
2019 Science and technology 73 12 16 0 0 0 0 84 0 18
2019 Administration and operations 61 22 4 6 8 0 0 82 14 51
2019 Financial management 64 17 9 0 9 0 0 81 9 11
2019 Policy 64 27 0 9 0 0 0 91 9 22
2019 Project management 39 38 8 16 0 0 0 77 16 13
2019 Other services to the public 70 30 0 0 0 0 0 100 0 10
2019 None of the above 53 26 0 14 7 0 0 79 21 15
2018 Communications or public affairs 9 36 18 9 27 0 0 45 36 11
2018 Science and technology 51 25 12 4 9 0 0 76 12 24
2018 Administration and operations 57 29 3 8 3 0 0 86 11 37
2018 Policy 40 53 0 0 7 0 0 93 7 15
2018 Project management 43 40 9 9 0 0 0 83 9 12
2018 None of the above 62 30 8 0 0 0 0 92 0 13
2017 Communications or public affairs 17 37 9 18 9 0 9 59 31 11
2017 Science and technology 57 25 6 6 6 0 0 82 13 33
2017 Administration and operations 50 38 7 2 2 0 0 89 5 44
2017 Information technology 27 45 28 0 0 0 0 72 0 11
2017 Policy 43 44 0 13 0 0 0 87 13 16
2014 Communications or public affairs 36 9 36 9 9 0 0 45 18 11
2014 Science and technology 57 14 14 7 7 0 0 71 14 14
2014 Administration and operations 56 33 8 0 4 0 0 88 4 52
2014 Information technology 38 38 15 0 8 0 0 77 8 13
2014 None of the above 50 34 8 4 4 0 0 83 8 24

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 48 21 18 4 0 9 0 76 5 23
2020 Science and technology 60 24 10 0 6 0 0 84 6 18
2020 Administration and operations 58 19 14 5 4 0 0 77 9 74
2020 Information technology 40 30 20 0 0 10 0 78 0 10
2020 Policy 64 18 6 6 0 6 0 87 6 17
2020 Project management 46 30 6 12 6 0 0 76 18 17
2020 Other services to the public 80 0 0 10 10 0 0 80 20 10

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 52 17 9 13 4 4 0 72 19 23
2020 Science and technology 60 18 6 10 6 0 0 78 16 18
2020 Administration and operations 54 26 7 7 6 1 0 81 12 75
2020 Information technology 40 30 30 0 0 0 0 70 0 10
2020 Policy 49 27 18 0 0 6 0 81 0 17
2020 Project management 58 30 0 6 0 0 6 94 6 17
2020 Other services to the public 60 20 10 10 0 0 0 80 10 10
2019 Communications or public affairs 67 28 4 0 0 0 0 96 0 21
2019 Science and technology 56 32 12 0 0 0 0 88 0 18
2019 Administration and operations 53 29 4 8 6 0 0 82 14 51
2019 Human resources 50 30 0 10 10 0 0 79 21 10
2019 Financial management 73 27 0 0 0 0 0 100 0 11
2019 Policy 73 18 0 9 0 0 0 91 9 22
2019 Project management 47 22 16 8 0 0 8 75 8 13
2019 Other services to the public 40 40 0 0 0 10 10 100 0 10
2019 None of the above 50 28 7 0 15 0 0 78 15 14
2018 Communications or public affairs 0 64 0 18 18 0 0 64 36 11
2018 Science and technology 38 41 8 4 9 0 0 79 13 24
2018 Administration and operations 52 29 11 3 6 0 0 81 8 37
2018 Policy 39 47 7 7 0 0 0 87 7 15
2018 Project management 42 50 9 0 0 0 0 91 0 12
2018 None of the above 70 22 0 8 0 0 0 92 8 13
2017 Communications or public affairs 26 37 0 9 18 9 0 69 31 11
2017 Science and technology 66 22 6 0 6 0 0 87 6 33
2017 Administration and operations 61 25 7 5 2 0 0 86 7 44
2017 Information technology 34 37 28 0 0 0 0 72 0 11
2017 Policy 49 44 6 0 0 0 0 94 0 16
2014 Communications or public affairs 18 18 9 27 18 9 0 40 50 11
2014 Science and technology 43 43 0 14 0 0 0 86 14 14
2014 Administration and operations 45 40 2 6 4 4 0 88 10 53
2014 Information technology 46 31 23 0 0 0 0 77 0 13
2014 None of the above 50 17 17 13 4 0 0 66 17 24

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Communications or public affairs 26 74 23
2020 Science and technology 38 62 19
2020 Administration and operations 36 64 75
2020 Information technology 10 90 10
2020 Policy 36 64 17
2020 Project management 60 40 17
2020 Other services to the public 60 40 10

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 36 17 9 9 0 13 17 75 13 23
2020 Science and technology 54 25 6 0 0 11 4 93 0 19
2020 Administration and operations 65 8 11 1 1 4 10 84 3 75
2020 Information technology 60 20 10 0 0 10 0 89 0 10
2020 Policy 64 24 0 0 0 6 6 100 0 17
2020 Project management 76 6 0 6 0 6 6 93 7 17
2020 Other services to the public 70 10 10 10 0 0 0 80 10 10

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 57 12 13 4 13 0 0 69 18 23
2020 Science and technology 68 15 0 11 6 0 0 83 17 19
2020 Administration and operations 59 21 8 6 6 0 0 81 11 75
2020 Information technology 50 30 20 0 0 0 0 80 0 10
2020 Policy 45 24 18 12 0 0 0 70 12 17
2020 Project management 58 30 6 6 0 0 0 88 6 17
2020 Other services to the public 50 40 0 0 10 0 0 90 10 10
2019 Communications or public affairs 58 24 15 4 0 0 0 81 4 21
2019 Science and technology 67 17 16 0 0 0 0 84 0 18
2019 Administration and operations 69 14 0 12 6 0 0 82 18 51
2019 Human resources 41 49 0 10 0 0 0 90 10 10
2019 Financial management 83 8 0 0 9 0 0 91 9 11
2019 Policy 59 23 14 0 0 5 0 86 0 22
2019 Project management 39 39 14 0 8 0 0 78 8 13
2019 Other services to the public 80 20 0 0 0 0 0 100 0 10
2019 None of the above 46 21 13 7 14 0 0 67 21 15
2018 Communications or public affairs 9 27 18 27 18 0 0 36 45 11
2018 Science and technology 50 34 4 4 9 0 0 84 13 24
2018 Administration and operations 62 19 10 6 3 0 0 81 8 37
2018 Policy 34 60 0 7 0 0 0 93 7 15
2018 Project management 59 15 17 9 0 0 0 74 9 12
2018 None of the above 31 61 8 0 0 0 0 92 0 13
2017 Communications or public affairs 18 35 18 0 18 0 9 59 20 11
2017 Science and technology 66 18 9 0 6 0 0 84 6 33
2017 Administration and operations 66 18 9 5 2 0 0 84 7 44
2017 Information technology 36 26 38 0 0 0 0 62 0 11
2017 Policy 49 38 6 6 0 0 0 87 6 16
2014 Communications or public affairs 45 9 18 18 9 0 0 55 27 11
2014 Science and technology 71 14 7 7 0 0 0 86 7 14
2014 Administration and operations 61 32 6 2 0 0 0 92 2 53
2014 Information technology 62 8 15 8 8 0 0 69 15 13
2014 None of the above 54 29 4 0 4 4 4 91 5 24
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 34 17 18 22 0 9 0 56 24 23
2020 Science and technology 41 48 6 0 6 0 0 89 6 19
2020 Administration and operations 45 21 18 6 1 10 0 73 8 75
2020 Information technology 30 20 20 0 10 10 10 63 13 10
2020 Policy 45 36 6 0 0 12 0 93 0 17
2020 Project management 40 30 6 12 0 12 0 80 14 17
2020 Other services to the public 30 40 0 30 0 0 0 70 30 10
2019 Communications or public affairs 38 39 15 9 0 0 0 76 9 21
2019 Science and technology 44 45 11 0 0 0 0 89 0 18
2019 Administration and operations 29 43 10 6 8 4 0 76 14 51
2019 Human resources 31 21 40 9 0 0 0 51 9 10
2019 Financial management 36 37 17 9 0 0 0 73 9 11
2019 Policy 59 37 5 0 0 0 0 95 0 22
2019 Project management 62 0 38 0 0 0 0 62 0 13
2019 Other services to the public 50 30 10 10 0 0 0 80 10 10
2019 None of the above 46 26 0 0 7 21 0 91 9 15
2018 Communications or public affairs 9 27 9 9 36 9 0 40 50 11
2018 Science and technology 46 38 4 4 4 4 0 88 8 24
2018 Administration and operations 38 49 8 3 3 0 0 87 6 37
2018 Policy 33 40 27 0 0 0 0 73 0 15
2018 Project management 42 50 0 9 0 0 0 91 9 12
2018 None of the above 47 39 7 8 0 0 0 86 8 13
2017 Communications or public affairs 18 17 9 18 28 9 0 39 51 11
2017 Science and technology 43 32 9 3 3 10 0 83 7 32
2017 Administration and operations 41 34 11 11 2 0 0 75 14 44
2017 Information technology 34 28 10 0 9 19 0 77 12 11
2017 Policy 49 38 6 6 0 0 0 87 6 16
2014 Communications or public affairs 9 45 27 18 0 0 0 55 18 11
2014 Science and technology 29 36 21 7 7 0 0 64 14 14
2014 Administration and operations 36 38 11 4 7 2 2 77 12 53
2014 Information technology 31 23 15 23 8 0 0 54 31 13
2014 None of the above 54 13 21 4 4 4 0 69 9 24

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 30 26 18 13 13 0 0 56 27 23
2020 Science and technology 49 40 0 6 6 0 0 89 11 19
2020 Administration and operations 43 24 19 8 3 3 0 70 11 75
2020 Information technology 30 30 20 20 0 0 0 60 20 10
2020 Policy 47 47 6 0 0 0 0 94 0 17
2020 Project management 46 30 6 18 0 0 0 76 18 17
2020 Other services to the public 20 40 20 0 20 0 0 60 20 10
2019 Communications or public affairs 33 39 19 4 5 0 0 72 9 21
2019 Science and technology 44 45 5 6 0 0 0 89 6 18
2019 Administration and operations 27 40 12 12 8 2 0 68 20 51
2019 Human resources 21 49 21 10 0 0 0 69 10 10
2019 Financial management 45 45 0 0 0 9 0 100 0 11
2019 Policy 50 36 14 0 0 0 0 86 0 22
2019 Project management 39 23 30 8 0 0 0 62 8 13
2019 Other services to the public 30 50 10 10 0 0 0 80 10 10
2019 None of the above 46 47 0 0 7 0 0 93 7 15
2018 Communications or public affairs 9 18 9 18 36 9 0 30 60 11
2018 Science and technology 46 38 12 0 4 0 0 84 4 24
2018 Administration and operations 43 33 16 6 3 0 0 76 8 37
2018 Policy 27 46 20 7 0 0 0 73 7 15
2018 Project management 33 43 24 0 0 0 0 76 0 12
2018 None of the above 47 46 0 8 0 0 0 92 8 13
2017 Communications or public affairs 18 35 0 9 37 0 0 54 46 11
2017 Science and technology 42 41 10 3 3 0 0 84 6 32
2017 Administration and operations 31 41 9 11 5 2 0 74 16 44
2017 Information technology 17 55 9 0 9 9 0 79 10 11
2017 Policy 25 62 13 0 0 0 0 87 0 16
2014 Communications or public affairs 9 45 9 36 0 0 0 55 36 11
2014 Science and technology 29 50 0 14 7 0 0 79 21 14
2014 Administration and operations 36 38 13 8 4 2 0 75 12 53
2014 Information technology 8 46 8 23 8 8 0 58 33 13
2014 None of the above 54 21 8 8 4 4 0 78 13 24

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 21 34 22 9 9 4 0 58 19 23
2020 Science and technology 34 27 23 6 11 0 0 60 17 19
2020 Administration and operations 21 40 21 10 3 6 0 65 13 75
2020 Information technology 10 40 10 20 0 10 10 63 25 10
2020 Policy 35 35 6 24 0 0 0 70 24 17
2020 Project management 24 34 18 6 12 6 0 62 19 17
2020 Other services to the public 40 10 30 0 20 0 0 50 20 10
2019 Communications or public affairs 28 39 28 0 5 0 0 67 5 21
2019 Science and technology 21 58 10 12 0 0 0 79 12 18
2019 Administration and operations 19 35 21 14 6 4 0 57 21 51
2019 Human resources 21 38 21 10 0 10 0 66 11 10
2019 Financial management 36 28 17 19 0 0 0 64 19 11
2019 Policy 45 45 0 9 0 0 0 91 9 22
2019 Project management 31 38 8 16 0 8 0 75 17 13
2019 Other services to the public 30 50 10 0 0 10 0 89 0 10
2019 None of the above 27 45 14 0 7 7 0 78 7 15
2018 Communications or public affairs 9 18 9 18 36 9 0 30 60 11
2018 Science and technology 41 38 8 9 4 0 0 79 13 24
2018 Administration and operations 34 30 24 6 3 3 0 66 9 37
2018 Policy 19 34 27 20 0 0 0 53 20 15
2018 Project management 33 43 15 0 0 9 0 83 0 12
2018 None of the above 31 61 0 8 0 0 0 92 8 13
2017 Communications or public affairs 9 17 28 9 28 9 0 29 41 11
2017 Science and technology 24 54 16 3 3 0 0 78 6 32
2017 Administration and operations 25 37 21 9 5 5 0 64 14 44
2017 Information technology 9 34 28 0 9 19 0 54 12 11
2017 Policy 13 68 6 13 0 0 0 81 13 16
2014 Communications or public affairs 36 27 0 36 0 0 0 64 36 11
2014 Science and technology 29 29 14 14 14 0 0 57 29 14
2014 Administration and operations 25 43 13 9 6 4 0 71 16 53
2014 Information technology 8 31 15 31 15 0 0 38 46 13
2014 None of the above 33 29 21 4 4 8 0 68 9 24

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 22 42 9 13 13 0 0 64 27 23
2020 Science and technology 31 24 11 23 11 0 0 55 34 19
2020 Administration and operations 17 49 13 10 7 3 0 69 18 75
2020 Information technology 20 40 20 10 10 0 0 60 20 10
2020 Policy 11 53 18 12 6 0 0 64 18 17
2020 Project management 16 36 18 18 12 0 0 52 30 17
2020 Other services to the public 20 40 10 10 20 0 0 60 30 10
2019 Communications or public affairs 19 52 24 0 5 0 0 71 5 21
2019 Science and technology 17 34 15 35 0 0 0 50 35 18
2019 Administration and operations 11 47 18 10 14 0 0 59 23 51
2019 Human resources 10 29 41 19 0 0 0 40 19 10
2019 Financial management 36 19 17 28 0 0 0 55 28 11
2019 Policy 28 49 9 5 9 0 0 77 14 22
2019 Project management 0 46 23 23 0 8 0 49 25 13
2019 Other services to the public 30 40 20 10 0 0 0 70 10 10
2019 None of the above 20 46 21 7 7 0 0 66 14 15
2018 Communications or public affairs 9 0 18 27 45 0 0 9 73 11
2018 Science and technology 33 30 20 9 9 0 0 63 17 24
2018 Administration and operations 19 35 27 19 0 0 0 54 19 37
2018 Policy 20 6 20 54 0 0 0 26 54 15
2018 Project management 25 58 0 17 0 0 0 83 17 12
2018 None of the above 23 53 8 16 0 0 0 77 16 13
2017 Communications or public affairs 8 9 18 0 46 18 0 21 57 11
2017 Science and technology 9 56 16 12 3 3 0 67 16 32
2017 Administration and operations 20 41 11 16 9 2 0 63 26 44
2017 Information technology 17 45 28 9 0 0 0 62 9 11
2017 Policy 6 62 19 13 0 0 0 68 13 16
2014 Communications or public affairs 9 9 9 55 18 0 0 18 73 11
2014 Science and technology 21 29 21 14 14 0 0 50 29 14
2014 Administration and operations 21 45 11 11 11 0 0 66 23 53
2014 Information technology 0 38 23 31 8 0 0 38 38 13
2014 None of the above 41 21 8 17 8 4 0 65 26 24

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 61 30 9 0 0 0 0 91 0 23
2020 Science and technology 72 22 6 0 0 0 0 94 0 18
2020 Administration and operations 69 20 6 6 0 0 0 89 6 75
2020 Information technology 40 40 0 10 0 10 0 89 11 10
2020 Policy 70 30 0 0 0 0 0 100 0 17
2020 Project management 70 18 12 0 0 0 0 88 0 17
2020 Other services to the public 70 30 0 0 0 0 0 100 0 10
2019 Communications or public affairs 62 28 10 0 0 0 0 90 0 21
2019 Science and technology 60 17 17 0 0 6 0 82 0 18
2019 Administration and operations 62 26 10 2 0 0 0 88 2 50
2019 Human resources 81 19 0 0 0 0 0 100 0 10
2019 Financial management 73 17 9 0 0 0 0 91 0 11
2019 Policy 59 22 14 5 0 0 0 82 5 22
2019 Project management 61 16 23 0 0 0 0 77 0 13
2019 Other services to the public 50 20 10 10 10 0 0 70 20 10
2019 None of the above 59 34 7 0 0 0 0 93 0 15
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 31 42 18 9 0 0 0 73 9 23
2020 Science and technology 49 28 11 11 0 0 0 77 11 19
2020 Administration and operations 38 47 8 6 1 0 0 85 7 75
2020 Information technology 30 50 10 10 0 0 0 80 10 10
2020 Policy 41 47 6 0 0 6 0 94 0 17
2020 Project management 46 42 12 0 0 0 0 88 0 17
2020 Other services to the public 40 50 10 0 0 0 0 90 0 10
2019 Communications or public affairs 28 38 15 19 0 0 0 66 19 21
2019 Science and technology 49 40 0 12 0 0 0 88 12 18
2019 Administration and operations 37 47 10 6 0 0 0 84 6 49
2019 Human resources 40 21 31 0 9 0 0 60 9 10
2019 Financial management 28 64 8 0 0 0 0 92 0 11
2019 Policy 32 55 0 9 0 5 0 90 10 22
2019 Project management 61 31 8 0 0 0 0 92 0 13
2019 Other services to the public 50 30 10 0 0 10 0 89 0 10
2019 None of the above 34 52 0 14 0 0 0 86 14 15
2018 Communications or public affairs 9 27 36 18 9 0 0 36 27 11
2018 Science and technology 45 43 8 0 4 0 0 88 4 24
2018 Administration and operations 47 43 10 0 0 0 0 90 0 37
2018 Policy 20 54 19 7 0 0 0 74 7 15
2018 Project management 57 34 9 0 0 0 0 91 0 12
2018 None of the above 46 39 8 8 0 0 0 84 8 13
2017 Communications or public affairs 35 18 18 28 0 0 0 54 28 11
2017 Science and technology 54 40 6 0 0 0 0 94 0 33
2017 Administration and operations 45 37 18 0 0 0 0 82 0 44
2017 Information technology 44 28 18 0 9 0 0 72 9 11
2017 Policy 24 57 6 13 0 0 0 81 13 16
2014 Communications or public affairs 36 36 0 27 0 0 0 73 27 11
2014 Science and technology 50 50 0 0 0 0 0 100 0 14
2014 Administration and operations 45 40 6 9 0 0 0 85 9 53
2014 Information technology 15 62 23 0 0 0 0 77 0 13
2014 None of the above 66 17 13 4 0 0 0 83 4 24

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 13 42 9 27 9 0 0 56 36 23
2020 Science and technology 31 46 0 23 0 0 0 77 23 19
2020 Administration and operations 24 40 13 13 6 4 0 67 20 75
2020 Information technology 10 30 10 30 10 10 0 44 44 10
2020 Policy 12 47 17 24 0 0 0 59 24 17
2020 Project management 18 58 0 18 0 6 0 81 19 17
2020 Other services to the public 40 30 10 0 10 10 0 78 11 10
2019 Communications or public affairs 10 47 29 10 5 0 0 56 15 21
2019 Science and technology 17 40 21 23 0 0 0 56 23 18
2019 Administration and operations 8 45 25 18 4 0 0 53 21 51
2019 Human resources 21 29 50 0 0 0 0 50 0 10
2019 Financial management 27 28 36 9 0 0 0 55 9 11
2019 Policy 9 36 18 18 0 14 5 55 23 22
2019 Project management 31 38 8 23 0 0 0 69 23 13
2019 Other services to the public 20 50 20 10 0 0 0 70 10 10
2019 None of the above 21 32 26 7 7 7 0 57 15 15

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 13 45 14 14 14 0 0 58 28 22
2020 Science and technology 56 38 0 0 0 0 6 100 0 19
2020 Administration and operations 37 19 19 12 8 4 1 59 21 75
2020 Information technology 40 40 10 0 0 10 0 89 0 10
2020 Policy 23 59 12 0 6 0 0 82 6 17
2020 Project management 22 36 24 0 12 6 0 62 13 17
2020 Other services to the public 20 40 0 20 0 20 0 75 25 10
2019 Communications or public affairs 19 24 24 15 5 9 5 49 23 21
2019 Science and technology 50 17 0 17 17 0 0 66 34 18
2019 Administration and operations 28 38 12 16 2 4 0 69 19 50
2019 Human resources 40 31 21 0 0 9 0 77 0 10
2019 Financial management 27 64 0 9 0 0 0 91 9 11
2019 Policy 32 50 5 0 0 14 0 95 0 22
2019 Project management 53 31 8 0 8 0 0 84 8 13
2019 Other services to the public 50 20 10 0 0 20 0 88 0 10
2019 None of the above 26 47 13 7 0 7 0 79 7 15
2018 Communications or public affairs 9 36 36 9 0 0 9 50 10 11
2018 Science and technology 46 33 8 9 4 0 0 79 13 24
2018 Administration and operations 46 44 4 0 3 3 0 93 3 37
2018 Policy 13 53 13 7 0 7 7 77 8 15
2018 Project management 66 17 9 0 9 0 0 83 9 12
2018 None of the above 16 38 0 16 0 31 0 77 23 13
2017 Communications or public affairs 26 18 28 9 0 9 9 55 11 11
2017 Science and technology 38 50 9 0 3 0 0 87 3 33
2017 Administration and operations 32 48 9 11 0 0 0 79 11 44
2017 Information technology 17 26 57 0 0 0 0 43 0 11
2017 Policy 11 57 25 0 0 6 0 73 0 16
2014 Communications or public affairs 45 18 9 18 9 0 0 64 27 11
2014 Science and technology 43 21 21 7 0 7 0 69 8 14
2014 Administration and operations 45 42 2 7 4 0 0 87 11 53
2014 Information technology 23 54 8 8 0 8 0 83 8 13
2014 None of the above 54 21 0 8 8 8 0 82 18 24

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 30 34 31 0 4 0 0 64 4 23
2020 Science and technology 62 21 11 6 0 0 0 83 6 19
2020 Administration and operations 37 40 15 4 1 3 0 79 6 75
2020 Policy 47 23 18 0 6 6 0 74 6 17
2020 Project management 28 36 18 6 12 0 0 64 18 17
2020 Other services to the public 30 30 10 20 0 10 0 67 22 10
2019 Communications or public affairs 28 38 14 15 5 0 0 67 19 21
2019 Science and technology 50 16 28 6 0 0 0 66 6 18
2019 Administration and operations 29 41 16 8 4 2 0 72 12 51
2019 Human resources 40 40 21 0 0 0 0 79 0 10
2019 Financial management 63 37 0 0 0 0 0 100 0 11
2019 Policy 41 36 18 0 0 5 0 81 0 22
2019 Project management 46 31 16 8 0 0 0 77 8 13
2019 Other services to the public 40 30 30 0 0 0 0 70 0 10
2019 None of the above 27 39 20 0 7 7 0 72 7 15
2018 Communications or public affairs 9 27 36 18 9 0 0 36 27 11
2018 Science and technology 46 37 12 0 4 0 0 84 4 24
2018 Administration and operations 43 38 16 3 0 0 0 81 3 37
2018 Policy 13 53 34 0 0 0 0 66 0 15
2018 Project management 34 58 7 0 0 0 0 93 0 12
2018 None of the above 23 53 8 8 0 8 0 83 8 13

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 9 33 27 9 4 18 0 51 16 23
2020 Science and technology 24 27 27 6 6 6 6 57 13 19
2020 Administration and operations 19 19 23 9 15 14 1 44 29 74
2020 Policy 11 31 26 13 6 13 0 48 22 16
2020 Project management 28 30 12 0 12 18 0 71 15 17
2020 Other services to the public 20 20 10 0 10 40 0 67 17 10
2019 Communications or public affairs 15 15 19 10 19 18 5 38 37 21
2019 Science and technology 27 22 27 0 6 17 0 60 7 18
2019 Administration and operations 16 24 14 20 18 10 0 43 41 51
2019 Human resources 41 21 29 9 0 0 0 62 9 10
2019 Financial management 27 17 0 9 9 28 9 70 30 11
2019 Policy 22 18 23 9 0 28 0 55 13 22
2019 Project management 31 23 16 0 23 7 0 58 25 13
2019 Other services to the public 20 0 20 10 0 40 10 40 20 10
2019 None of the above 21 20 6 20 7 27 0 55 36 15
2018 Communications or public affairs 18 9 0 27 36 9 0 30 70 11
2018 Science and technology 17 48 17 4 9 4 0 68 14 23
2018 Administration and operations 16 35 24 17 3 0 5 54 20 37
2018 Policy 13 20 33 13 0 20 0 42 17 15
2018 Project management 26 9 32 17 0 16 0 41 20 12
2018 None of the above 8 22 8 8 16 39 0 49 38 13
2017 Communications or public affairs 17 0 9 9 46 9 9 21 68 11
2017 Science and technology 25 31 16 6 9 6 8 64 18 33
2017 Administration and operations 25 25 18 7 11 7 7 58 21 44
2017 Information technology 8 9 38 19 9 17 0 21 34 11
2017 Policy 5 32 32 13 6 13 0 42 22 16
2014 Communications or public affairs 9 18 9 27 18 18 0 33 56 11
2014 Science and technology 21 50 7 0 14 7 0 77 15 14
2014 Administration and operations 21 27 13 9 17 6 8 55 30 53
2014 Information technology 15 15 31 8 15 15 0 36 27 13
2014 None of the above 37 8 8 0 13 21 13 69 19 24

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 39 26 18 9 9 0 0 64 18 23
2020 Science and technology 37 41 17 0 6 0 0 77 6 19
2020 Administration and operations 26 33 21 8 7 3 1 62 15 75
2020 Information technology 40 20 10 20 0 10 0 67 22 10
2020 Policy 23 47 24 0 0 6 0 74 0 17
2020 Project management 28 24 30 6 6 6 0 56 13 17
2020 Other services to the public 40 30 10 0 10 10 0 78 11 10
2019 Communications or public affairs 33 34 4 19 10 0 0 67 28 21
2019 Science and technology 34 28 21 6 12 0 0 62 17 18
2019 Administration and operations 21 43 10 8 16 2 0 66 24 51
2019 Human resources 29 50 10 10 0 0 0 79 10 10
2019 Financial management 36 28 27 9 0 0 0 64 9 11
2019 Policy 13 50 18 5 5 9 0 70 10 22
2019 Project management 23 54 0 16 7 0 0 78 22 13
2019 Other services to the public 20 40 20 10 10 0 0 60 20 10
2019 None of the above 27 20 39 0 14 0 0 47 14 15
2018 Communications or public affairs 18 36 9 18 18 0 0 55 36 11
2018 Science and technology 42 29 12 8 9 0 0 71 16 24
2018 Administration and operations 30 43 16 8 3 0 0 73 11 37
2018 Policy 20 33 13 34 0 0 0 53 34 15
2018 Project management 32 26 17 9 9 7 0 63 19 12
2018 None of the above 31 47 14 0 8 0 0 78 8 13
2017 Communications or public affairs 0 37 0 26 37 0 0 37 63 11
2017 Science and technology 39 31 9 9 12 0 0 70 21 33
2017 Administration and operations 29 41 7 11 11 0 0 70 23 44
2017 Information technology 17 28 27 19 9 0 0 45 28 11
2017 Policy 18 44 13 19 0 6 0 66 20 16
2014 Communications or public affairs 9 9 9 36 36 0 0 18 73 11
2014 Science and technology 21 43 14 14 7 0 0 64 21 14
2014 Administration and operations 25 28 15 20 9 2 0 54 31 53
2014 Information technology 46 8 15 15 15 0 0 54 31 13
2014 None of the above 37 25 8 17 4 4 4 68 23 24

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 22 15 4 40 13 0 4 39 56 23
2020 Science and technology 41 23 15 10 11 0 0 63 21 19
2020 Administration and operations 24 22 19 16 14 5 0 48 32 75
2020 Information technology 20 0 30 20 20 10 0 22 44 10
2020 Policy 30 12 30 17 0 6 4 47 19 17
2020 Project management 40 18 18 0 24 0 0 58 24 17
2020 Other services to the public 20 40 10 0 10 20 0 75 13 10
2019 Communications or public affairs 19 24 15 14 19 0 9 47 37 21
2019 Science and technology 27 39 6 12 11 6 0 70 24 18
2019 Administration and operations 21 26 20 12 18 4 0 49 31 51
2019 Human resources 29 50 21 0 0 0 0 79 0 10
2019 Financial management 27 17 28 9 0 9 9 54 11 11
2019 Policy 18 27 5 28 5 14 4 55 39 22
2019 Project management 23 47 0 8 22 0 0 70 30 13
2019 Other services to the public 20 30 10 20 10 10 0 56 33 10
2019 None of the above 7 33 32 0 21 7 0 43 22 15
2018 Communications or public affairs 18 9 9 18 45 0 0 27 64 11
2018 Science and technology 46 9 13 16 12 0 4 57 30 24
2018 Administration and operations 36 19 13 17 11 3 0 57 29 36
2018 Policy 7 34 33 20 7 0 0 40 27 15
2018 Project management 24 43 16 9 9 0 0 67 17 12
2018 None of the above 16 61 8 8 8 0 0 77 16 13
2017 Communications or public affairs 18 0 9 8 55 0 9 20 69 11
2017 Science and technology 18 22 18 21 13 9 0 44 37 33
2017 Administration and operations 20 37 5 14 23 0 0 58 37 43
2017 Information technology 17 10 19 28 19 8 0 29 51 11
2017 Policy 6 13 11 57 6 6 0 20 68 16
2014 Communications or public affairs 9 9 0 27 55 0 0 18 82 11
2014 Science and technology 29 14 14 21 21 0 0 43 43 14
2014 Administration and operations 19 17 4 38 23 0 0 36 60 53
2014 Information technology 15 8 15 38 8 15 0 27 55 13
2014 None of the above 21 13 4 17 34 0 12 38 57 24

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 40 31 17 12 0 0 0 71 12 23
2020 Science and technology 39 23 17 0 15 6 0 66 16 19
2020 Administration and operations 53 27 8 3 7 0 2 82 10 75
2020 Information technology 90 0 0 10 0 0 0 90 10 10
2020 Policy 47 35 0 12 6 0 0 82 18 17
2020 Project management 42 6 34 12 0 0 6 51 13 17
2020 Other services to the public 30 50 10 0 10 0 0 80 10 10
2019 Communications or public affairs 63 24 5 9 0 0 0 86 9 21
2019 Science and technology 39 22 12 12 11 6 0 64 24 18
2019 Administration and operations 37 30 23 4 2 0 4 70 6 51
2019 Human resources 71 0 29 0 0 0 0 71 0 10
2019 Financial management 73 17 0 9 0 0 0 91 9 11
2019 Policy 45 28 14 9 0 0 5 76 10 22
2019 Project management 53 23 23 0 0 0 0 77 0 13
2019 Other services to the public 50 30 10 10 0 0 0 80 10 10
2019 None of the above 47 7 26 6 0 7 7 63 7 15

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 48 39 9 4 0 0 0 87 4 23
2020 Science and technology 49 28 12 4 6 0 0 78 10 18
2020 Administration and operations 46 30 17 4 0 0 2 78 4 74
2020 Policy 58 6 12 12 0 6 6 72 14 17
2020 Project management 70 6 18 0 0 6 0 81 0 17
2020 Other services to the public 50 10 30 10 0 0 0 60 10 10
2019 Communications or public affairs 43 24 15 14 0 0 4 70 14 21
2019 Science and technology 72 17 6 6 0 0 0 88 6 18
2019 Administration and operations 49 21 20 4 2 2 2 73 6 51
2019 Human resources 70 10 9 10 0 0 0 81 10 10
2019 Financial management 72 19 9 0 0 0 0 91 0 11
2019 Policy 49 28 14 0 5 0 5 81 5 22
2019 Project management 46 47 8 0 0 0 0 92 0 13
2019 Other services to the public 40 20 10 30 0 0 0 60 30 10
2019 None of the above 49 21 7 0 7 7 7 83 9 14

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 91 4 0 0 0 4 0 100 0 23
2020 Science and technology 83 0 11 0 0 0 6 88 0 19
2020 Administration and operations 75 3 9 1 2 5 4 86 4 75
2020 Policy 82 6 0 0 0 12 0 100 0 17
2020 Project management 70 6 0 0 6 6 12 93 7 17
2020 Other services to the public 70 10 10 10 0 0 0 80 10 10
2019 Communications or public affairs 76 5 0 0 5 10 4 94 6 21
2019 Science and technology 67 11 0 11 0 6 6 88 12 18
2019 Administration and operations 63 14 12 8 2 0 2 78 10 51
2019 Human resources 79 10 10 0 0 0 0 90 0 10
2019 Financial management 72 0 19 9 0 0 0 72 9 11
2019 Policy 81 10 0 0 0 10 0 100 0 21
2019 Project management 70 22 0 0 8 0 0 92 8 13
2019 Other services to the public 60 0 0 10 10 20 0 75 25 10
2019 None of the above 60 6 7 0 7 14 7 83 9 15

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 70 17 0 4 0 0 9 95 5 23
2020 Science and technology 62 10 6 0 0 0 23 93 0 19
2020 Administration and operations 76 11 4 0 1 1 7 94 1 75
2020 Information technology 90 0 0 10 0 0 0 90 10 10
2020 Policy 76 6 6 0 0 0 12 93 0 17
2020 Project management 70 6 18 0 0 0 6 81 0 17
2020 Other services to the public 80 10 10 0 0 0 0 90 0 10
2019 Communications or public affairs 81 0 0 0 5 5 9 94 6 21
2019 Science and technology 77 0 0 0 0 0 23 100 0 18
2019 Administration and operations 80 12 0 0 0 0 8 100 0 50
2019 Human resources 90 0 0 0 0 0 10 100 0 10
2019 Financial management 91 0 0 0 0 0 9 100 0 11
2019 Policy 68 18 0 0 0 5 9 100 0 22
2019 Project management 78 0 8 0 0 0 14 91 0 13
2019 Other services to the public 60 10 0 0 10 0 20 88 13 10
2019 None of the above 79 7 0 0 0 7 7 100 0 15

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 22 42 9 22 0 4 0 67 23 23
2020 Science and technology 34 45 10 11 0 0 0 79 11 19
2020 Administration and operations 26 48 14 4 6 1 0 76 10 75
2020 Information technology 20 30 40 10 0 0 0 50 10 10
2020 Policy 18 51 18 12 0 0 0 70 12 17
2020 Project management 24 52 18 6 0 0 0 76 6 17
2020 Other services to the public 20 50 20 0 0 10 0 78 0 10
2019 Communications or public affairs 29 56 0 10 5 0 0 85 15 21
2019 Science and technology 22 56 22 0 0 0 0 78 0 18
2019 Administration and operations 12 51 28 4 6 0 0 63 10 51
2019 Human resources 40 40 21 0 0 0 0 79 0 10
2019 Financial management 36 55 0 9 0 0 0 91 9 11
2019 Policy 26 41 28 0 0 5 0 71 0 22
2019 Project management 22 54 16 8 0 0 0 77 8 13
2019 Other services to the public 30 10 50 0 0 10 0 44 0 10
2019 None of the above 12 48 20 0 14 7 0 64 15 15
2018 Communications or public affairs 9 36 9 18 18 9 0 50 40 11
2018 Science and technology 41 34 13 4 8 0 0 75 12 24
2018 Administration and operations 30 52 8 8 3 0 0 81 11 37
2018 Policy 20 46 13 20 0 0 0 66 20 15
2018 Project management 42 24 34 0 0 0 0 66 0 12
2018 None of the above 16 53 23 8 0 0 0 69 8 13
2017 Communications or public affairs 26 28 0 37 9 0 0 54 46 11
2017 Science and technology 17 53 18 9 3 0 0 70 13 33
2017 Administration and operations 29 25 25 14 5 2 0 56 19 44
2017 Information technology 17 55 19 0 9 0 0 72 9 11
2017 Policy 13 49 19 19 0 0 0 62 19 16

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 31 30 22 12 4 0 0 61 17 23
2020 Science and technology 37 46 11 0 6 0 0 83 6 19
2020 Administration and operations 36 38 9 9 7 1 0 75 16 75
2020 Information technology 40 20 20 10 0 10 0 67 11 10
2020 Policy 35 41 18 6 0 0 0 76 6 17
2020 Project management 46 24 6 12 12 0 0 70 24 17
2020 Other services to the public 10 70 0 20 0 0 0 80 20 10
2019 Communications or public affairs 28 42 19 5 5 0 0 71 10 21
2019 Science and technology 39 45 11 6 0 0 0 83 6 18
2019 Administration and operations 29 37 20 10 4 0 0 67 14 51
2019 Financial management 63 37 0 0 0 0 0 100 0 11
2019 Policy 45 41 0 9 0 5 0 90 10 22
2019 Project management 34 51 0 16 0 0 0 84 16 12
2019 Other services to the public 30 50 20 0 0 0 0 80 0 10
2019 None of the above 33 40 13 7 7 0 0 74 14 15
2018 Communications or public affairs 27 18 45 9 0 0 0 45 9 11
2018 Science and technology 67 24 0 4 4 0 0 91 9 24
2018 Administration and operations 45 42 10 3 0 0 0 87 3 37
2018 Policy 26 54 7 13 0 0 0 80 13 15
2018 Project management 34 33 24 9 0 0 0 68 9 12
2018 None of the above 47 46 0 8 0 0 0 92 8 13
2017 Communications or public affairs 8 37 18 28 9 0 0 45 37 11
2017 Science and technology 52 28 15 6 0 0 0 79 6 33
2017 Administration and operations 36 46 16 0 0 2 0 84 0 44
2017 Information technology 25 38 28 9 0 0 0 62 9 11
2017 Policy 19 43 19 19 0 0 0 62 19 16
2014 Communications or public affairs 9 55 18 9 9 0 0 64 18 11
2014 Science and technology 71 21 0 0 7 0 0 93 7 14
2014 Administration and operations 45 36 11 4 0 4 0 84 4 53
2014 Information technology 62 23 15 0 0 0 0 85 0 13
2014 None of the above 54 29 8 4 4 0 0 83 8 24

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 27 60 9 0 4 0 0 87 4 23
2020 Science and technology 39 49 6 6 0 0 0 88 6 18
2020 Administration and operations 40 35 17 7 1 1 0 76 8 75
2020 Information technology 30 50 20 0 0 0 0 80 0 10
2020 Policy 39 49 6 6 0 0 0 88 6 17
2020 Project management 46 24 18 12 0 0 0 70 12 17
2020 Other services to the public 20 40 20 10 10 0 0 60 20 10
2019 Communications or public affairs 29 56 10 0 0 5 0 90 0 21
2019 Science and technology 33 38 12 17 0 0 0 71 17 18
2019 Administration and operations 29 45 17 4 0 4 0 78 4 51
2019 Human resources 50 30 10 10 0 0 0 79 10 10
2019 Financial management 72 28 0 0 0 0 0 100 0 11
2019 Policy 40 51 9 0 0 0 0 91 0 22
2019 Project management 70 16 8 7 0 0 0 86 7 13
2019 Other services to the public 30 40 10 0 0 20 0 88 0 10
2019 None of the above 33 39 14 7 7 0 0 73 14 15
2018 Communications or public affairs 18 27 27 27 0 0 0 45 27 11
2018 Science and technology 55 37 4 0 4 0 0 91 4 24
2018 Administration and operations 49 35 8 8 0 0 0 84 8 37
2018 Policy 33 47 7 13 0 0 0 80 13 15
2018 Project management 26 42 24 9 0 0 0 68 9 12
2018 None of the above 31 61 8 0 0 0 0 92 0 13
2017 Communications or public affairs 17 28 18 18 9 9 0 49 31 11
2017 Science and technology 39 40 12 3 6 0 0 79 9 33
2017 Administration and operations 38 27 23 9 2 0 0 66 11 44
2017 Information technology 34 28 0 19 9 9 0 69 31 11
2017 Policy 31 38 13 19 0 0 0 68 19 16
2014 Communications or public affairs 36 18 18 9 18 0 0 55 27 11
2014 Science and technology 71 14 7 7 0 0 0 86 7 14
2014 Administration and operations 45 30 6 6 4 9 0 83 10 53
2014 Information technology 62 8 23 0 8 0 0 69 8 13
2014 None of the above 50 21 13 4 4 8 0 77 9 24

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 27 43 21 4 0 4 0 73 5 23
2020 Science and technology 46 42 11 0 0 0 0 89 0 19
2020 Administration and operations 39 40 9 3 4 4 0 82 8 75
2020 Information technology 30 40 30 0 0 0 0 70 0 10
2020 Policy 33 49 18 0 0 0 0 82 0 17
2020 Project management 40 48 0 12 0 0 0 88 12 17
2020 Other services to the public 30 20 10 10 10 20 0 63 25 10

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 27 47 9 13 4 0 0 73 18 23
2020 Science and technology 41 48 0 6 6 0 0 89 11 19
2020 Administration and operations 35 33 15 9 7 1 0 69 16 74
2020 Information technology 40 30 30 0 0 0 0 70 0 10
2020 Policy 33 42 12 6 6 0 0 76 12 17
2020 Project management 64 18 0 6 12 0 0 82 18 17
2020 Other services to the public 30 10 20 10 20 10 0 44 33 10

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 50 31 5 9 5 0 0 81 14 22
2020 Science and technology 66 28 0 6 0 0 0 94 6 19
2020 Administration and operations 64 23 5 6 3 0 0 87 8 75
2020 Information technology 40 30 20 0 0 10 0 78 0 10
2020 Policy 58 42 0 0 0 0 0 100 0 17
2020 Project management 70 12 12 0 6 0 0 82 6 17
2020 Other services to the public 50 30 10 10 0 0 0 80 10 10
2019 Communications or public affairs 57 28 0 10 5 0 0 85 15 21
2019 Science and technology 67 11 17 5 0 0 0 78 5 18
2019 Administration and operations 35 51 8 4 2 0 0 86 6 51
2019 Financial management 63 28 0 9 0 0 0 91 9 11
2019 Policy 52 38 5 0 0 5 0 95 0 21
2019 Project management 77 16 8 0 0 0 0 92 0 13
2019 Other services to the public 60 30 10 0 0 0 0 90 0 10
2019 None of the above 45 41 0 0 7 7 0 93 7 15
2018 Communications or public affairs 18 45 18 18 0 0 0 64 18 11
2018 Science and technology 71 13 9 4 4 0 0 84 8 24
2018 Administration and operations 61 29 8 3 0 0 0 89 3 36
2018 Policy 46 54 0 0 0 0 0 100 0 15
2018 Project management 59 41 0 0 0 0 0 100 0 12
2018 None of the above 69 23 0 8 0 0 0 92 8 13
2017 Communications or public affairs 26 28 18 18 9 0 0 54 28 11
2017 Science and technology 64 28 0 6 3 0 0 91 9 33
2017 Administration and operations 57 30 9 2 2 0 0 86 5 44
2017 Information technology 34 37 19 9 0 0 0 72 9 11
2017 Policy 62 38 0 0 0 0 0 100 0 16
2014 Communications or public affairs 55 36 9 0 0 0 0 91 0 11
2014 Science and technology 71 21 0 7 0 0 0 93 7 14
2014 Administration and operations 60 32 8 0 0 0 0 92 0 53
2014 Information technology 62 15 23 0 0 0 0 77 0 13
2014 None of the above 50 37 8 0 4 0 0 87 4 24

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 30 36 13 12 9 0 0 66 21 23
2020 Science and technology 72 17 11 0 0 0 0 89 0 19
2020 Administration and operations 54 25 16 4 1 0 0 78 6 74
2020 Information technology 40 30 10 20 0 0 0 70 20 10
2020 Policy 33 24 42 0 0 0 0 58 0 17
2020 Project management 58 18 12 12 0 0 0 76 12 17
2020 Other services to the public 40 50 0 10 0 0 0 90 10 10
2019 Communications or public affairs 47 29 5 14 5 0 0 76 19 21
2019 Science and technology 55 28 17 0 0 0 0 83 0 18
2019 Administration and operations 31 55 2 4 8 0 0 86 12 51
2019 Human resources 69 21 10 0 0 0 0 90 0 10
2019 Financial management 45 27 9 9 9 0 0 72 19 11
2019 Policy 49 37 9 0 0 5 0 90 0 22
2019 Project management 62 16 22 0 0 0 0 78 0 13
2019 Other services to the public 60 30 10 0 0 0 0 90 0 10
2019 None of the above 46 40 7 7 0 0 0 86 7 15
2018 Communications or public affairs 18 18 27 18 18 0 0 36 36 11
2018 Science and technology 66 21 4 4 4 0 0 88 8 24
2018 Administration and operations 46 41 8 3 3 0 0 87 6 37
2018 Policy 39 61 0 0 0 0 0 100 0 15
2018 Project management 59 41 0 0 0 0 0 100 0 12
2018 None of the above 46 47 0 8 0 0 0 92 8 13
2017 Communications or public affairs 26 28 0 9 37 0 0 54 46 11
2017 Science and technology 64 30 0 3 3 0 0 94 6 33
2017 Administration and operations 54 23 18 0 5 0 0 77 5 44
2017 Information technology 17 55 9 9 9 0 0 72 18 11
2017 Policy 49 44 6 0 0 0 0 94 0 16
2014 Communications or public affairs 18 36 9 27 9 0 0 55 36 11
2014 Science and technology 43 43 7 0 7 0 0 86 7 14
2014 Administration and operations 41 40 9 6 4 0 0 81 9 53
2014 Information technology 46 15 15 15 8 0 0 62 23 13
2014 None of the above 62 17 17 0 4 0 0 79 4 24

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 30 39 13 9 9 0 0 69 18 23
2020 Science and technology 66 23 6 6 0 0 0 89 6 19
2020 Administration and operations 48 35 11 6 1 0 0 82 7 73
2020 Information technology 30 30 30 10 0 0 0 60 10 10
2020 Policy 27 42 30 0 0 0 0 70 0 17
2020 Project management 64 12 18 6 0 0 0 76 6 17
2020 Other services to the public 30 50 0 20 0 0 0 80 20 10
2019 Communications or public affairs 47 29 5 10 9 0 0 76 19 21
2019 Science and technology 55 22 17 5 0 0 0 78 5 18
2019 Administration and operations 27 53 10 4 6 0 0 80 10 51
2019 Human resources 41 49 10 0 0 0 0 90 0 10
2019 Financial management 45 27 9 9 9 0 0 72 19 11
2019 Policy 45 41 9 0 0 5 0 90 0 22
2019 Project management 54 31 14 0 0 0 0 86 0 13
2019 Other services to the public 50 40 0 10 0 0 0 90 10 10
2019 None of the above 39 54 0 7 0 0 0 93 7 15
2018 Communications or public affairs 9 27 18 36 9 0 0 36 45 11
2018 Science and technology 73 14 5 4 5 0 0 87 9 22
2018 Administration and operations 43 44 7 0 6 0 0 87 6 37
2018 Policy 39 61 0 0 0 0 0 100 0 15
2018 Project management 76 24 0 0 0 0 0 100 0 12
2018 None of the above 46 47 0 8 0 0 0 92 8 13
2017 Communications or public affairs 17 37 0 18 28 0 0 54 46 11
2017 Science and technology 64 27 3 3 3 0 0 91 6 33
2017 Administration and operations 47 34 14 0 5 0 0 82 5 44
2017 Information technology 17 55 9 9 9 0 0 72 18 11
2017 Policy 56 32 13 0 0 0 0 87 0 16
2014 Communications or public affairs 18 36 18 18 9 0 0 55 27 11
2014 Science and technology 50 29 7 14 0 0 0 79 14 14
2014 Administration and operations 38 49 9 2 2 0 0 87 4 53
2014 Information technology 46 8 15 23 8 0 0 54 31 13
2014 None of the above 58 17 21 0 4 0 0 75 4 24

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 30 27 12 9 18 4 0 59 28 23
2020 Science and technology 52 25 17 0 0 6 0 82 0 19
2020 Administration and operations 45 18 20 7 7 4 0 65 14 75
2020 Information technology 20 30 0 20 30 0 0 50 50 10
2020 Policy 6 12 41 30 0 6 4 20 34 17
2020 Project management 54 10 30 6 0 0 0 64 6 17
2020 Other services to the public 30 30 30 10 0 0 0 60 10 10
2019 Communications or public affairs 24 29 24 10 9 0 4 55 20 21
2019 Science and technology 45 28 22 5 0 0 0 73 5 18
2019 Administration and operations 30 24 31 2 10 2 2 56 12 51
2019 Human resources 50 40 10 0 0 0 0 90 0 10
2019 Financial management 28 28 16 9 9 9 0 62 21 11
2019 Policy 36 28 14 9 0 13 0 73 11 22
2019 Project management 47 16 23 14 0 0 0 62 14 13
2019 Other services to the public 20 60 20 0 0 0 0 80 0 10
2019 None of the above 53 14 13 7 7 7 0 72 15 15
2018 Communications or public affairs 9 9 36 27 18 0 0 18 45 11
2018 Science and technology 46 34 4 8 4 0 4 83 13 24
2018 Administration and operations 43 22 18 2 6 8 0 71 8 37
2018 Policy 34 26 20 20 0 0 0 60 20 15
2018 Project management 68 32 0 0 0 0 0 100 0 12
2018 None of the above 31 46 0 16 0 8 0 83 17 13
2017 Communications or public affairs 17 18 37 0 28 0 0 35 28 11
2017 Science and technology 49 18 15 15 3 0 0 67 18 33
2017 Administration and operations 47 16 23 2 9 2 0 65 12 44
2017 Information technology 9 27 27 28 9 0 0 36 38 11
2017 Policy 32 24 38 0 0 6 0 60 0 16
2014 Communications or public affairs 9 9 45 9 9 18 0 22 22 11
2014 Science and technology 36 29 14 14 0 7 0 69 15 14
2014 Administration and operations 34 32 19 8 8 0 0 66 15 53
2014 Information technology 31 15 15 23 8 8 0 50 33 13
2014 None of the above 41 34 4 13 4 4 0 78 18 24
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Communications or public affairs 31 30 39 23
2020 Science and technology 21 29 49 19
2020 Administration and operations 25 34 41 75
2020 Information technology 20 40 40 10
2020 Policy 51 6 42 17
2020 Project management 24 36 40 17
2020 Other services to the public 20 30 50 10
2019 Communications or public affairs 23 28 49 21
2019 Science and technology 21 29 50 18
2019 Administration and operations 31 32 37 51
2019 Human resources 21 50 29 10
2019 Financial management 55 28 17 11
2019 Policy 27 18 55 22
2019 Project management 14 39 47 13
2019 Other services to the public 10 50 40 10
2019 None of the above 26 40 33 15
2018 Communications or public affairs 55 18 27 11
2018 Science and technology 12 43 46 24
2018 Administration and operations 24 33 43 37
2018 Policy 27 19 54 15
2018 Project management 17 69 14 12
2018 None of the above 0 47 53 13
2017 Communications or public affairs 28 0 72 11
2017 Science and technology 21 46 33 33
2017 Administration and operations 30 34 37 44
2017 Information technology 28 28 43 11
2017 Policy 25 19 56 16
2014 Communications or public affairs 36 18 45 11
2014 Science and technology 29 43 29 14
2014 Administration and operations 40 25 36 53
2014 Information technology 23 38 38 13
2014 None of the above 29 34 38 24

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Administration and operations 0 26 49 0 25 0 19
2019 Administration and operations 6 44 37 6 0 6 16
2017 Administration and operations 0 30 39 8 0 23 13
2014 Administration and operations 0 19 48 24 9999 10 21
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Communications or public affairs 0 100 22
2020 Administration and operations 8 92 75
2019 Administration and operations 18 82 51
2018 Communications or public affairs 45 55 11
2018 Administration and operations 16 84 37

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 13 8 22 4 0 48 4 44 9 23
2020 Science and technology 10 14 23 21 6 21 6 33 37 19
2020 Administration and operations 14 11 20 10 10 29 6 39 30 75
2020 Information technology 20 30 10 10 10 10 10 63 25 10
2020 Policy 9 12 18 12 0 36 12 41 24 17
2020 Project management 16 12 24 12 0 30 6 44 19 17
2019 Communications or public affairs 19 10 19 4 15 29 4 43 28 21
2019 Science and technology 22 21 5 17 6 28 0 61 32 18
2019 Administration and operations 14 19 18 22 4 18 6 43 34 51
2019 Human resources 21 49 10 0 10 10 0 77 11 10
2019 Financial management 17 19 27 0 0 28 9 57 0 11
2019 Policy 0 26 9 14 0 46 5 53 28 22
2019 Project management 16 16 31 14 0 23 0 41 19 13
2019 Other services to the public 0 10 20 20 0 30 20 20 40 10
2019 None of the above 7 20 13 7 7 47 0 50 26 15
2018 Communications or public affairs 9 0 36 27 9 18 0 11 44 11
2018 Science and technology 8 32 13 4 13 26 4 57 24 24
2018 Administration and operations 18 25 21 11 3 19 3 55 18 37
2018 Policy 7 19 7 20 13 27 7 39 51 15
2018 Project management 0 32 26 0 9 25 9 49 13 12
2018 None of the above 8 16 22 0 8 47 0 44 15 13
2017 Communications or public affairs 8 0 28 18 18 18 9 10 51 11
2017 Science and technology 23 12 13 12 3 28 9 56 24 33
2017 Administration and operations 11 20 16 9 5 34 5 51 22 44
2017 Information technology 8 27 28 9 0 19 9 48 13 11
2017 Policy 5 32 13 13 0 32 6 59 20 16
2014 Communications or public affairs 0 18 18 9 9 27 18 33 33 11
2014 Science and technology 29 7 14 7 7 36 0 56 22 14
2014 Administration and operations 13 15 9 6 6 42 9 58 23 53
2014 Information technology 15 23 23 8 8 23 0 50 20 13
2014 None of the above 17 13 13 4 8 29 16 54 23 24

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 27 33 27 9 0 4 0 63 9 23
2020 Science and technology 21 31 31 11 0 6 0 55 12 19
2020 Administration and operations 32 27 20 6 6 7 3 65 12 75
2020 Information technology 30 30 10 10 10 10 0 67 22 10
2020 Policy 21 30 6 12 0 30 0 74 17 17
2020 Project management 22 36 18 12 0 12 0 66 14 17
2019 Communications or public affairs 37 19 19 5 5 10 4 66 11 21
2019 Science and technology 39 21 28 12 0 0 0 60 12 18
2019 Administration and operations 24 35 25 8 2 4 2 62 11 51
2019 Human resources 41 28 10 10 0 10 0 77 11 10
2019 Financial management 55 45 0 0 0 0 0 100 0 11
2019 Policy 31 32 14 9 0 14 0 73 11 22
2019 Project management 23 31 22 0 0 23 0 71 0 13
2019 Other services to the public 20 20 20 10 0 30 0 57 14 10
2019 None of the above 14 40 19 0 7 21 0 68 9 15
2018 Communications or public affairs 9 9 55 18 0 9 0 20 20 11
2018 Science and technology 29 33 13 13 4 9 0 67 19 24
2018 Administration and operations 49 28 13 5 3 3 0 78 8 37
2018 Policy 19 20 27 20 0 7 7 46 23 15
2018 Project management 17 58 17 0 0 7 0 81 0 12
2018 None of the above 31 38 16 0 0 16 0 82 0 13
2017 Communications or public affairs 17 9 18 28 18 0 9 29 51 11
2017 Science and technology 42 21 16 9 3 6 3 69 13 33
2017 Administration and operations 34 25 18 11 2 9 0 65 15 44
2017 Information technology 27 27 28 9 0 9 0 59 10 11
2017 Policy 24 44 6 6 0 19 0 84 8 16
2014 Communications or public affairs 9 18 18 18 9 18 9 38 38 11
2014 Science and technology 43 36 14 0 7 0 0 79 7 14
2014 Administration and operations 40 19 9 2 6 21 4 78 10 53
2014 Information technology 23 15 31 8 8 15 0 45 18 13
2014 None of the above 24 25 17 8 4 21 0 63 16 24
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Communications or public affairs 0 100 23
2020 Administration and operations 7 93 75
2020 Policy 0 100 17
2020 Project management 0 100 17
2019 Administration and operations 10 90 51
2019 Human resources 0 100 10
2019 Policy 0 100 22
2018 Administration and operations 0 100 37
2018 Policy 0 100 15

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 13 12 22 9 0 39 4 45 16 23
2020 Science and technology 4 15 32 6 6 31 6 31 18 19
2020 Administration and operations 16 11 24 6 7 34 3 43 19 75
2020 Policy 15 18 18 0 0 49 0 65 0 17
2020 Project management 22 6 24 6 6 36 0 44 19 17
2020 Other services to the public 10 20 10 20 10 30 0 43 43 10
2019 Communications or public affairs 15 15 24 0 5 33 10 51 8 21
2019 Science and technology 30 11 10 6 12 30 0 59 26 17
2019 Administration and operations 10 17 32 10 4 23 4 37 19 51
2019 Human resources 31 49 0 0 10 10 0 89 11 10
2019 Financial management 17 28 9 0 0 45 0 83 0 11
2019 Policy 8 14 18 5 0 46 9 49 10 22
2019 Project management 0 8 39 0 0 46 8 17 0 13
2019 Other services to the public 20 0 20 0 0 40 20 50 0 10
2019 None of the above 14 7 19 0 7 54 0 45 15 15
2018 Communications or public affairs 0 0 45 18 9 18 9 0 38 11
2018 Science and technology 21 20 12 0 9 34 4 66 14 24
2018 Administration and operations 24 23 27 0 3 17 6 61 4 36
2018 Policy 13 13 13 13 0 40 7 49 25 15
2018 Project management 0 34 24 0 0 33 9 59 0 12
2018 None of the above 8 8 22 0 8 54 0 34 17 13
2017 Communications or public affairs 8 0 46 9 9 18 9 10 26 11
2017 Science and technology 23 21 6 6 6 31 6 70 20 33
2017 Administration and operations 18 16 14 5 0 43 5 65 9 44
2017 Information technology 8 27 28 9 0 19 9 48 13 11
2017 Policy 5 25 19 0 0 38 13 62 0 16
2014 Communications or public affairs 9 9 27 0 9 36 9 33 17 11
2014 Science and technology 29 7 7 0 7 50 0 71 14 14
2014 Administration and operations 21 17 11 2 2 44 4 72 7 53
2014 Information technology 8 8 31 8 8 38 0 25 25 13
2014 None of the above 25 13 4 0 4 46 8 82 9 24

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 22 42 22 9 0 4 0 67 9 23
2020 Science and technology 21 42 31 6 0 0 0 63 6 19
2020 Administration and operations 32 33 13 8 4 9 0 72 14 75
2020 Information technology 30 20 20 10 10 10 0 56 22 10
2020 Policy 45 18 24 0 0 12 0 72 0 17
2020 Project management 28 30 12 18 0 12 0 66 20 17
2020 Other services to the public 10 30 0 20 10 30 0 57 43 10
2019 Communications or public affairs 38 33 19 0 0 9 0 79 0 21
2019 Science and technology 40 16 21 17 0 6 0 59 18 18
2019 Administration and operations 24 41 21 2 4 6 2 70 6 51
2019 Human resources 41 38 0 10 0 10 0 89 11 10
2019 Financial management 53 47 0 0 0 0 0 100 0 11
2019 Policy 40 32 14 5 0 9 0 80 5 22
2019 Project management 31 16 23 0 8 22 0 60 10 13
2019 Other services to the public 40 30 10 0 0 20 0 88 0 10
2019 None of the above 22 42 6 0 7 22 0 82 9 14
2018 Communications or public affairs 9 0 64 9 9 9 0 10 20 11
2018 Science and technology 42 24 12 4 4 13 0 76 10 24
2018 Administration and operations 43 39 10 2 3 3 0 84 5 37
2018 Policy 19 34 20 13 0 13 0 61 16 15
2018 Project management 26 34 24 0 0 16 0 72 0 12
2018 None of the above 31 30 23 0 0 16 0 72 0 13
2017 Communications or public affairs 8 37 28 9 9 9 0 49 20 11
2017 Science and technology 38 18 13 9 3 16 3 70 15 33
2017 Administration and operations 32 34 16 5 0 11 2 76 5 44
2017 Information technology 27 27 18 9 0 19 0 66 12 11
2017 Policy 5 51 13 6 0 19 6 75 8 16
2014 Communications or public affairs 18 27 18 0 9 18 9 63 13 11
2014 Science and technology 57 29 0 7 0 7 0 92 8 14
2014 Administration and operations 44 17 4 2 2 30 2 89 6 53
2014 Information technology 23 15 31 8 8 15 0 45 18 13
2014 None of the above 33 21 13 4 4 25 0 72 11 24
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 49 26 9 12 0 0 4 78 13 23
2020 Science and technology 58 10 6 10 6 0 11 76 17 19
2020 Administration and operations 53 13 12 8 11 0 3 68 19 75
2020 Information technology 30 40 20 0 10 0 0 70 10 10
2020 Policy 58 30 6 0 0 0 6 94 0 17
2020 Project management 66 4 18 6 6 0 0 70 12 17
2020 Other services to the public 60 10 30 0 0 0 0 70 0 10

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 57 26 4 13 0 0 0 82 13 23
2020 Science and technology 51 21 17 6 0 0 6 76 6 19
2020 Administration and operations 49 26 14 7 1 0 3 77 8 75
2020 Information technology 30 50 10 0 0 10 0 89 0 10
2020 Policy 45 30 18 0 6 0 0 76 6 17
2020 Project management 52 18 18 6 6 0 0 70 12 17
2020 Other services to the public 80 10 0 0 10 0 0 90 10 10
2019 Communications or public affairs 38 33 28 0 0 0 0 72 0 21
2019 Science and technology 61 22 6 6 5 0 0 83 11 18
2019 Administration and operations 48 30 12 6 4 0 0 78 10 50
2019 Human resources 60 19 0 10 10 0 0 79 21 10
2019 Financial management 64 36 0 0 0 0 0 100 0 11
2019 Policy 45 28 18 9 0 0 0 72 9 22
2019 Project management 54 16 14 0 8 8 0 76 8 13
2019 Other services to the public 30 30 30 0 10 0 0 60 10 10
2019 None of the above 39 20 21 0 7 7 7 68 8 15
2018 Communications or public affairs 18 45 18 9 9 0 0 64 18 11
2018 Science and technology 37 34 29 0 0 0 0 71 0 24
2018 Administration and operations 44 34 14 6 3 0 0 78 8 37
2018 Policy 34 46 20 0 0 0 0 80 0 15
2018 Project management 58 34 0 0 7 0 0 93 7 12
2018 None of the above 38 39 23 0 0 0 0 77 0 13
2017 Communications or public affairs 8 55 9 18 9 0 0 63 28 11
2017 Science and technology 38 38 15 3 0 0 6 81 3 33
2017 Administration and operations 32 39 16 2 7 2 2 74 10 44
2017 Information technology 17 55 19 9 0 0 0 72 9 11
2017 Policy 44 30 19 0 6 0 0 75 6 16

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 0 38 27 13 22 0 0 38 36 23
2020 Science and technology 27 17 31 11 14 0 0 44 25 19
2020 Administration and operations 23 21 28 15 12 0 0 45 27 74
2020 Information technology 20 20 30 10 10 10 0 44 22 10
2020 Policy 12 23 35 12 18 0 0 35 30 17
2020 Project management 24 34 12 12 18 0 0 58 30 17
2020 Other services to the public 0 50 10 0 40 0 0 50 40 10
2019 Communications or public affairs 9 24 29 24 15 0 0 33 38 21
2019 Science and technology 6 38 34 11 12 0 0 44 22 18
2019 Administration and operations 16 25 22 18 20 0 0 41 37 51
2019 Human resources 0 41 19 19 21 0 0 41 40 10
2019 Financial management 19 45 19 17 0 0 0 64 17 11
2019 Policy 27 18 32 5 18 0 0 45 23 22
2019 Project management 16 31 53 0 0 0 0 47 0 13
2019 Other services to the public 0 30 60 10 0 0 0 30 10 10
2019 None of the above 7 54 26 0 13 0 0 61 13 15
2018 Communications or public affairs 0 0 27 36 36 0 0 0 73 11
2018 Science and technology 8 30 34 24 4 0 0 38 29 24
2018 Administration and operations 19 22 35 13 11 0 0 41 24 37
2018 Policy 7 34 27 6 27 0 0 40 33 15
2018 Project management 0 50 25 17 9 0 0 50 26 12
2018 None of the above 16 8 38 31 8 0 0 23 39 13
2017 Communications or public affairs 0 9 18 55 17 0 0 9 72 11
2017 Science and technology 12 33 22 30 3 0 0 45 33 33
2017 Administration and operations 14 34 25 18 9 0 0 48 27 44
2017 Information technology 8 19 36 18 19 0 0 27 38 11
2017 Policy 6 19 19 49 6 0 0 25 56 16

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 4 47 22 4 22 0 0 51 27 23
2020 Science and technology 28 25 35 0 11 0 0 54 11 19
2020 Administration and operations 31 30 23 10 6 0 0 62 15 75
2020 Information technology 20 30 20 10 10 10 0 56 22 10
2020 Policy 17 35 24 24 0 0 0 51 24 17
2020 Project management 30 34 6 12 18 0 0 64 30 17
2020 Other services to the public 40 10 10 30 10 0 0 50 40 10
2019 Communications or public affairs 14 33 15 24 15 0 0 47 38 21
2019 Science and technology 12 32 28 17 12 0 0 44 28 18
2019 Administration and operations 18 26 24 16 12 2 2 45 29 50
2019 Human resources 10 41 19 30 0 0 0 51 30 10
2019 Financial management 27 37 17 19 0 0 0 64 19 11
2019 Policy 32 36 18 9 5 0 0 68 14 22
2019 Project management 16 16 39 30 0 0 0 31 30 13
2019 Other services to the public 10 30 50 10 0 0 0 40 10 10
2019 None of the above 21 61 6 6 7 0 0 81 13 15
2018 Communications or public affairs 0 0 27 36 36 0 0 0 73 11
2018 Science and technology 34 21 21 16 8 0 0 55 24 24
2018 Administration and operations 19 40 27 11 3 0 0 59 14 36
2018 Policy 20 19 54 7 0 0 0 39 7 15
2018 Project management 17 50 9 25 0 0 0 67 25 12
2018 None of the above 8 30 23 23 16 0 0 38 39 13
2017 Communications or public affairs 0 28 26 37 9 0 0 28 46 11
2017 Science and technology 13 45 24 18 0 0 0 58 18 33
2017 Administration and operations 29 32 23 9 5 0 2 63 14 44
2017 Information technology 8 28 17 28 10 0 9 40 41 11
2017 Policy 13 37 25 25 0 0 0 49 25 16

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 0 21 21 27 31 0 0 21 58 23
2020 Science and technology 17 27 35 10 11 0 0 44 21 19
2020 Administration and operations 33 23 23 11 7 1 1 58 19 74
2020 Information technology 0 20 40 10 20 10 0 22 33 10
2020 Policy 18 17 12 29 24 0 0 35 53 17
2020 Project management 24 40 18 12 6 0 0 64 18 17
2020 Other services to the public 10 50 0 30 10 0 0 60 40 10
2019 Communications or public affairs 9 28 15 33 15 0 0 38 48 21
2019 Science and technology 6 32 34 22 6 0 0 38 28 18
2019 Administration and operations 18 28 12 24 16 0 2 46 41 50
2019 Human resources 0 51 0 28 21 0 0 51 49 10
2019 Financial management 27 28 9 28 8 0 0 55 36 11
2019 Policy 27 14 32 5 18 0 5 43 24 22
2019 Project management 8 23 23 38 8 0 0 31 46 13
2019 Other services to the public 10 20 60 10 0 0 0 30 10 10
2019 None of the above 14 47 13 20 7 0 0 61 26 15
2018 Communications or public affairs 9 9 18 36 27 0 0 18 64 11
2018 Science and technology 9 26 26 26 13 0 0 35 39 23
2018 Administration and operations 22 22 25 19 11 0 0 45 30 36
2018 Policy 27 7 34 13 20 0 0 34 33 15
2018 Project management 34 26 0 31 9 0 0 60 40 12
2018 None of the above 0 39 38 16 8 0 0 39 23 13
2017 Communications or public affairs 0 18 9 28 45 0 0 18 72 11
2017 Science and technology 16 33 21 18 12 0 0 49 30 33
2017 Administration and operations 23 34 18 9 16 0 0 57 25 44
2017 Information technology 8 0 57 17 19 0 0 8 36 11
2017 Policy 13 25 38 18 6 0 0 38 24 16

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 18 17 34 13 13 4 0 36 28 23
2020 Science and technology 32 34 25 0 8 0 0 66 8 19
2020 Administration and operations 50 26 11 10 1 0 3 78 11 75
2020 Information technology 60 20 0 0 10 10 0 89 11 10
2020 Policy 30 35 23 6 6 0 0 65 12 17
2020 Project management 36 34 18 0 12 0 0 70 12 17
2020 Other services to the public 50 40 10 0 0 0 0 90 0 10
2019 Communications or public affairs 32 48 11 0 10 0 0 79 10 19
2019 Science and technology 17 50 11 5 12 6 0 71 18 18
2019 Administration and operations 46 24 12 6 6 2 4 75 13 50
2019 Human resources 51 0 38 10 0 0 0 51 10 10
2019 Financial management 64 19 9 8 0 0 0 83 8 11
2019 Policy 41 45 5 5 5 0 0 86 9 22
2019 Project management 39 30 31 0 0 0 0 69 0 13
2019 Other services to the public 60 20 20 0 0 0 0 80 0 10
2019 None of the above 54 33 0 7 6 0 0 87 13 15
2018 Communications or public affairs 9 18 18 36 18 0 0 27 55 11
2018 Science and technology 34 29 29 4 4 0 0 63 8 24
2018 Administration and operations 54 20 16 5 3 0 3 75 8 36
2018 Policy 61 7 26 7 0 0 0 67 7 15
2018 Project management 52 24 9 7 0 0 9 82 8 12
2018 None of the above 54 30 8 8 0 0 0 84 8 13
2017 Communications or public affairs 9 37 28 9 8 0 9 51 19 11
2017 Science and technology 46 30 15 6 0 0 3 78 6 33
2017 Administration and operations 52 21 13 2 0 2 9 82 3 44
2017 Information technology 27 27 19 9 10 0 9 59 21 11
2017 Policy 32 32 24 6 6 0 0 63 13 16

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 13 47 9 18 13 0 0 60 31 23
2020 Science and technology 32 17 20 27 4 0 0 49 31 19
2020 Administration and operations 33 28 12 17 9 0 0 62 26 75
2020 Information technology 40 30 10 0 10 10 0 78 11 10
2020 Policy 11 30 29 30 0 0 0 41 30 17
2020 Project management 18 40 30 0 12 0 0 58 12 17
2020 Other services to the public 20 20 30 30 0 0 0 40 30 10
2019 Communications or public affairs 29 48 15 0 9 0 0 76 9 21
2019 Science and technology 27 27 17 11 12 6 0 58 24 18
2019 Administration and operations 24 28 22 12 12 2 0 53 24 50
2019 Human resources 41 21 38 0 0 0 0 62 0 10
2019 Financial management 45 19 27 0 9 0 0 64 9 11
2019 Policy 23 31 23 18 5 0 0 54 23 22
2019 Project management 38 16 47 0 0 0 0 53 0 13
2019 Other services to the public 30 40 30 0 0 0 0 70 0 10
2019 None of the above 48 20 7 13 13 0 0 68 25 15
2018 Communications or public affairs 9 27 18 18 27 0 0 36 45 11
2018 Science and technology 25 41 21 9 4 0 0 66 13 24
2018 Administration and operations 38 36 12 11 3 0 0 74 14 37
2018 Policy 20 34 34 13 0 0 0 54 13 15
2018 Project management 26 41 17 7 9 0 0 67 16 12
2018 None of the above 31 38 16 16 0 0 0 69 16 13
2017 Communications or public affairs 0 18 35 18 28 0 0 18 46 11
2017 Science and technology 25 45 24 3 3 0 0 70 6 33
2017 Administration and operations 30 41 18 5 7 0 0 70 11 44
2017 Information technology 17 19 36 18 10 0 0 36 28 11
2017 Policy 19 25 19 30 6 0 0 44 37 16

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 27 39 3 4 9 0 18 80 16 23
2020 Science and technology 33 24 6 15 10 0 12 65 29 18
2020 Administration and operations 35 22 20 9 9 0 4 60 20 74
2020 Information technology 80 20 0 0 0 0 0 100 0 10
2020 Policy 36 36 11 6 6 0 4 76 13 17
2020 Project management 18 18 22 18 12 0 12 41 34 17
2020 Other services to the public 30 10 30 10 10 0 10 44 22 10

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 21 34 22 13 9 0 0 56 22 23
2020 Science and technology 29 34 31 0 6 0 0 63 6 19
2020 Administration and operations 40 34 11 12 3 0 0 75 15 75
2020 Information technology 30 60 0 0 0 10 0 100 0 10
2020 Policy 17 59 12 6 6 0 0 76 12 17
2020 Project management 28 30 24 12 6 0 0 58 18 17
2020 Other services to the public 30 30 10 20 10 0 0 60 30 10
2019 Communications or public affairs 28 24 24 5 15 0 5 55 20 21
2019 Science and technology 26 35 33 0 0 6 0 65 0 18
2019 Administration and operations 27 35 24 6 2 2 4 66 8 51
2019 Human resources 19 50 21 10 0 0 0 69 10 10
2019 Financial management 17 56 17 9 0 0 0 73 9 11
2019 Policy 22 59 14 5 0 0 0 82 5 22
2019 Project management 23 38 23 16 0 0 0 61 16 13
2019 Other services to the public 30 60 10 0 0 0 0 90 0 10
2019 None of the above 40 33 20 7 0 0 0 74 7 15
2018 Communications or public affairs 0 36 36 18 9 0 0 36 27 11
2018 Science and technology 34 35 22 4 4 0 0 70 9 23
2018 Administration and operations 35 35 27 0 3 0 0 70 3 37
2018 Policy 27 19 40 13 0 0 0 46 13 15
2018 Project management 32 34 25 0 0 9 0 73 0 12
2018 None of the above 30 39 23 8 0 0 0 69 8 13
2017 Communications or public affairs 9 18 45 18 9 0 0 28 28 11
2017 Science and technology 33 48 13 3 3 0 0 81 6 33
2017 Administration and operations 29 34 25 7 5 0 0 63 11 44
2017 Information technology 27 8 28 19 0 9 9 42 23 11
2017 Policy 32 37 32 0 0 0 0 68 0 16

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 18 24 27 22 9 0 0 42 31 23
2020 Science and technology 32 41 21 0 6 0 0 73 6 19
2020 Administration and operations 34 40 14 5 4 0 3 76 10 75
2020 Information technology 10 40 20 20 0 10 0 56 22 10
2020 Policy 11 29 18 42 0 0 0 39 42 17
2020 Project management 40 24 24 12 0 0 0 64 12 17
2019 Communications or public affairs 24 28 24 10 15 0 0 52 24 21
2019 Science and technology 17 39 12 21 6 6 0 59 29 18
2019 Administration and operations 22 29 25 18 2 2 2 53 21 51
2019 Human resources 0 60 31 9 0 0 0 60 9 10
2019 Financial management 17 37 27 19 0 0 0 55 19 11
2019 Policy 32 32 32 5 0 0 0 63 5 22
2019 Project management 16 30 39 16 0 0 0 46 16 13
2019 Other services to the public 50 20 30 0 0 0 0 70 0 10
2019 None of the above 34 33 25 7 0 0 0 68 7 15
2018 Communications or public affairs 0 9 36 27 27 0 0 9 55 11
2018 Science and technology 16 34 33 17 0 0 0 50 17 24
2018 Administration and operations 14 52 21 10 3 0 0 66 13 37
2018 Policy 27 20 26 20 7 0 0 47 27 15
2018 Project management 32 43 16 9 0 0 0 75 9 12
2018 None of the above 31 22 39 0 8 0 0 53 8 13
2017 Communications or public affairs 8 9 37 18 18 0 9 19 41 11
2017 Science and technology 28 42 21 6 3 0 0 70 9 33
2017 Administration and operations 23 45 18 11 2 0 0 68 14 44
2017 Information technology 8 19 45 19 0 0 9 29 21 11
2017 Policy 13 56 25 6 0 0 0 68 6 16

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 18 38 22 13 9 0 0 56 22 23
2020 Science and technology 35 54 0 6 6 0 0 89 11 19
2020 Administration and operations 40 28 15 7 7 0 3 70 14 75
2020 Information technology 10 60 20 10 0 0 0 70 10 10
2020 Policy 23 29 30 18 0 0 0 51 18 17
2020 Project management 36 28 24 6 6 0 0 64 12 17
2020 Other services to the public 10 30 40 10 10 0 0 40 20 10
2019 Communications or public affairs 19 33 33 5 10 0 0 52 15 21
2019 Science and technology 38 17 34 11 0 0 0 55 11 18
2019 Administration and operations 33 31 18 16 0 2 0 66 16 51
2019 Human resources 10 60 0 30 0 0 0 70 30 10
2019 Financial management 64 9 8 19 0 0 0 73 19 11
2019 Policy 36 27 28 5 5 0 0 63 9 22
2019 Project management 23 22 31 23 0 0 0 46 23 13
2019 Other services to the public 40 40 0 10 0 0 10 89 11 10
2019 None of the above 33 39 14 7 7 0 0 73 14 15
2018 Communications or public affairs 0 9 18 36 36 0 0 9 73 11
2018 Science and technology 33 26 20 13 9 0 0 59 21 24
2018 Administration and operations 32 27 33 3 3 0 3 61 6 37
2018 Policy 34 13 33 20 0 0 0 47 20 15
2018 Project management 41 34 25 0 0 0 0 75 0 12
2018 None of the above 23 30 39 0 8 0 0 53 8 13
2017 Communications or public affairs 17 9 37 18 18 0 0 26 37 11
2017 Science and technology 42 28 18 9 3 0 0 70 12 33
2017 Administration and operations 36 46 9 9 0 0 0 82 9 44
2017 Information technology 17 45 19 9 0 0 9 69 10 11
2017 Policy 25 56 19 0 0 0 0 81 0 16

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 43 30 9 9 4 0 4 77 14 23
2020 Science and technology 52 15 15 6 6 0 6 72 12 19
2020 Administration and operations 45 29 13 7 4 0 1 76 11 74
2020 Policy 42 27 18 6 6 0 0 70 12 17
2020 Project management 52 30 6 12 0 0 0 82 12 17
2020 Other services to the public 40 40 10 0 10 0 0 80 10 10
2019 Communications or public affairs 52 24 5 10 10 0 0 76 19 21
2019 Science and technology 55 22 0 6 11 6 0 82 18 18
2019 Administration and operations 51 16 16 12 6 0 0 67 18 51
2019 Human resources 21 59 10 10 0 0 0 79 10 10
2019 Financial management 64 9 19 8 0 0 0 73 8 11
2019 Policy 68 18 9 5 0 0 0 86 5 22
2019 Project management 53 31 16 0 0 0 0 84 0 13
2019 Other services to the public 40 40 0 0 10 0 10 89 11 10
2019 None of the above 39 27 20 14 0 0 0 67 14 15

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 13 24 36 22 4 0 0 38 27 23
2020 Science and technology 38 15 35 6 6 0 0 54 11 19
2020 Administration and operations 23 29 25 15 8 0 0 52 23 75
2020 Information technology 30 30 20 0 10 10 0 67 11 10
2020 Policy 18 36 21 24 0 0 0 55 24 17
2020 Project management 12 36 36 16 0 0 0 48 16 17
2020 Other services to the public 20 40 30 0 10 0 0 60 10 10

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 9 57 17 9 9 0 0 66 18 23
2020 Science and technology 21 42 31 0 6 0 0 63 6 19
2020 Administration and operations 26 34 20 12 8 0 0 60 20 75
2020 Information technology 30 30 20 0 10 10 0 67 11 10
2020 Policy 17 42 18 17 6 0 0 59 23 17
2020 Project management 30 36 22 6 6 0 0 66 12 17
2020 Other services to the public 10 40 30 10 10 0 0 50 20 10
2019 Communications or public affairs 38 33 29 0 0 0 0 71 0 21
2019 Science and technology 38 29 12 21 0 0 0 67 21 18
2019 Administration and operations 32 36 20 6 4 2 0 69 10 50
2019 Human resources 21 21 29 30 0 0 0 41 30 10
2019 Financial management 27 37 36 0 0 0 0 64 0 11
2019 Policy 23 45 22 9 0 0 0 68 9 22
2019 Project management 30 31 23 16 0 0 0 61 16 13
2019 Other services to the public 10 50 20 20 0 0 0 60 20 10
2019 None of the above 34 33 32 0 0 0 0 68 0 15
2018 Communications or public affairs 9 45 27 18 0 0 0 55 18 11
2018 Science and technology 38 24 30 8 0 0 0 62 8 24
2018 Administration and operations 30 41 22 8 0 0 0 70 8 37
2018 Policy 20 20 47 7 6 0 0 40 13 15
2018 Project management 17 74 0 0 9 0 0 91 9 12
2018 None of the above 8 39 38 8 8 0 0 47 16 13
2017 Communications or public affairs 9 54 18 18 0 0 0 63 18 11
2017 Science and technology 25 43 15 15 3 0 0 67 18 33
2017 Administration and operations 23 41 21 16 0 0 0 63 16 44
2017 Information technology 27 28 17 18 0 0 9 60 20 11
2017 Policy 20 47 20 12 0 0 0 67 12 15

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 38 31 18 9 0 0 4 72 9 23
2020 Science and technology 28 52 8 6 6 0 0 80 11 19
2020 Administration and operations 44 33 12 7 4 0 0 77 11 74
2020 Information technology 70 20 0 0 0 10 0 100 0 10
2020 Policy 47 23 18 12 0 0 0 70 12 17
2020 Project management 48 28 12 12 0 0 0 76 12 17
2020 Other services to the public 50 20 10 20 0 0 0 70 20 10
2019 Communications or public affairs 58 34 8 0 0 0 0 92 0 21
2019 Science and technology 82 12 0 0 0 6 0 100 0 17
2019 Administration and operations 66 20 4 4 2 4 0 90 6 51
2019 Human resources 50 30 10 10 0 0 0 79 10 10
2019 Financial management 63 28 9 0 0 0 0 91 0 11
2019 Policy 59 14 28 0 0 0 0 72 0 22
2019 Project management 84 16 0 0 0 0 0 100 0 13
2019 Other services to the public 40 10 20 10 10 0 10 56 22 10
2019 None of the above 59 34 7 0 0 0 0 93 0 15
2018 Communications or public affairs 45 18 18 9 0 0 9 70 10 11
2018 Science and technology 74 26 0 0 0 0 0 100 0 24
2018 Administration and operations 70 19 5 3 3 0 0 90 6 37
2018 Policy 61 20 19 0 0 0 0 81 0 15
2018 Project management 58 25 9 0 9 0 0 83 9 12
2018 None of the above 54 30 16 0 0 0 0 84 0 13
2017 Communications or public affairs 63 18 18 0 0 0 0 82 0 11
2017 Science and technology 59 34 0 6 0 0 0 94 6 33
2017 Administration and operations 68 25 0 2 2 0 2 95 5 44
2017 Information technology 81 9 0 0 0 0 9 100 0 11
2017 Policy 49 38 13 0 0 0 0 87 0 16

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 12 36 26 22 0 0 4 50 23 23
2020 Science and technology 15 37 37 6 6 0 0 52 11 19
2020 Administration and operations 24 40 19 13 4 0 0 64 17 74
2020 Information technology 40 50 10 0 0 0 0 90 0 10
2020 Policy 27 42 30 0 0 0 0 70 0 17
2020 Project management 36 36 22 6 0 0 0 72 6 17
2020 Other services to the public 0 80 20 0 0 0 0 80 0 10

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 47 18 18 0 0 0 18 78 0 23
2020 Science and technology 63 20 0 6 0 0 11 94 6 19
2020 Administration and operations 68 23 3 1 0 0 6 96 1 75
2020 Information technology 80 10 0 0 0 10 0 100 0 10
2020 Policy 70 12 0 6 0 0 12 93 7 17
2020 Project management 60 16 6 6 6 0 6 81 13 17
2020 Other services to the public 60 40 0 0 0 0 0 100 0 10
2019 Communications or public affairs 71 10 0 0 5 0 14 94 6 21
2019 Science and technology 75 0 6 0 0 0 18 92 0 17
2019 Administration and operations 74 16 4 0 2 2 2 94 2 51
2019 Human resources 90 0 10 0 0 0 0 90 0 10
2019 Financial management 81 0 9 0 0 0 9 90 0 11
2019 Policy 59 23 9 0 0 0 9 90 0 22
2019 Project management 78 8 0 0 0 0 14 100 0 13
2019 Other services to the public 40 0 30 0 10 0 20 50 13 10
2019 None of the above 80 7 0 0 0 0 13 100 0 15
2018 Communications or public affairs 64 18 9 0 0 0 9 90 0 11
2018 Science and technology 87 13 0 0 0 0 0 100 0 23
2018 Administration and operations 81 8 8 0 0 0 3 92 0 37
2018 Policy 87 13 0 0 0 0 0 100 0 15
2018 Project management 74 17 0 0 0 9 0 100 0 12
2018 None of the above 62 22 8 0 0 0 8 92 0 13

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 82 4 4 0 0 0 9 95 0 23
2020 Science and technology 66 0 0 6 6 6 17 85 15 19
2020 Administration and operations 76 9 8 0 3 0 4 89 3 75
2020 Information technology 70 20 0 0 0 10 0 100 0 10
2020 Policy 82 6 6 0 0 0 6 94 0 17
2020 Project management 70 12 0 6 0 0 12 93 7 17
2020 Other services to the public 60 10 20 0 10 0 0 70 10 10
2019 Communications or public affairs 57 19 4 5 10 0 5 80 15 21
2019 Science and technology 70 18 6 0 6 0 0 88 6 17
2019 Administration and operations 54 20 14 4 4 2 2 77 8 50
2019 Human resources 69 10 10 10 0 0 0 79 10 10
2019 Financial management 72 9 0 0 19 0 0 81 19 11
2019 Policy 86 9 5 0 0 0 0 95 0 22
2019 Project management 78 14 8 0 0 0 0 92 0 13
2019 Other services to the public 80 0 10 0 10 0 0 80 10 10
2019 None of the above 67 14 0 6 7 0 7 86 14 15
2018 Communications or public affairs 36 18 18 9 9 9 0 60 20 11
2018 Science and technology 78 4 4 4 4 0 4 86 9 23
2018 Administration and operations 59 27 8 6 0 0 0 87 6 37
2018 Policy 73 20 0 0 0 0 7 100 0 15
2018 Project management 68 15 9 0 0 0 9 91 0 12
2018 None of the above 62 22 16 0 0 0 0 84 0 13
2017 Communications or public affairs 54 18 18 9 0 0 0 72 9 11
2017 Science and technology 71 16 6 3 3 0 0 87 6 32
2017 Administration and operations 70 18 9 0 0 0 2 91 0 44
2017 Information technology 72 19 9 0 0 0 0 91 0 11
2017 Policy 75 6 6 6 0 6 0 86 7 16

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 56 22 8 9 0 0 5 82 10 22
2020 Science and technology 75 10 10 0 0 6 0 90 0 19
2020 Administration and operations 67 24 7 0 0 0 3 93 0 75
2020 Information technology 50 20 10 10 0 10 0 78 11 10
2020 Policy 49 44 6 0 0 0 0 94 0 16
2020 Project management 60 30 10 0 0 0 0 90 0 17
2020 Other services to the public 70 20 10 0 0 0 0 90 0 10
2019 Communications or public affairs 48 28 10 10 4 0 0 76 14 21
2019 Science and technology 37 36 21 6 0 0 0 73 6 17
2019 Administration and operations 45 29 14 4 4 0 4 78 8 51
2019 Human resources 69 21 0 10 0 0 0 90 10 10
2019 Financial management 55 17 9 9 9 0 0 72 19 11
2019 Policy 63 37 0 0 0 0 0 100 0 22
2019 Project management 53 47 0 0 0 0 0 100 0 13
2019 Other services to the public 70 10 0 0 20 0 0 80 20 10
2019 None of the above 61 25 7 7 0 0 0 86 7 15
2018 Communications or public affairs 9 36 18 18 9 0 9 50 30 11
2018 Science and technology 54 29 13 4 0 0 0 84 4 24
2018 Administration and operations 51 27 11 11 0 0 0 78 11 36
2018 Policy 66 20 7 0 0 0 7 93 0 15
2018 Project management 41 33 26 0 0 0 0 74 0 12
2018 None of the above 31 46 16 0 8 0 0 77 8 13
2017 Communications or public affairs 55 28 17 0 0 0 0 83 0 11
2017 Science and technology 57 34 6 0 3 0 0 91 3 33
2017 Administration and operations 41 34 18 5 0 0 2 77 5 44
2017 Information technology 55 36 0 0 0 0 9 100 0 11
2017 Policy 62 13 6 13 6 0 0 75 19 16

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 44 29 4 9 9 0 4 77 19 23
2020 Science and technology 52 32 0 10 0 6 0 90 10 19
2020 Administration and operations 67 17 5 6 3 0 3 86 8 75
2020 Information technology 70 10 10 0 0 10 0 89 0 10
2020 Policy 70 18 6 6 0 0 0 88 6 17
2020 Project management 70 18 0 6 6 0 0 88 12 17
2020 Other services to the public 40 30 0 0 30 0 0 70 30 10
2019 Communications or public affairs 56 20 15 5 5 0 0 75 10 20
2019 Science and technology 71 12 10 6 0 0 0 83 6 17
2019 Administration and operations 43 36 10 2 6 0 4 82 8 51
2019 Human resources 30 51 19 0 0 0 0 81 0 10
2019 Financial management 72 0 9 0 19 0 0 72 19 11
2019 Policy 72 23 5 0 0 0 0 95 0 22
2019 Project management 69 16 8 8 0 0 0 84 8 13
2019 Other services to the public 70 10 10 0 10 0 0 80 10 10
2019 None of the above 67 14 13 7 0 0 0 80 7 15
2018 Communications or public affairs 9 18 18 27 27 0 0 27 55 11
2018 Science and technology 58 21 17 0 4 0 0 79 4 24
2018 Administration and operations 64 17 14 3 3 0 0 81 6 36
2018 Policy 40 46 7 0 0 0 7 93 0 15
2018 Project management 58 34 7 0 0 0 0 93 0 12
2018 None of the above 53 23 23 0 0 0 0 77 0 13
2017 Communications or public affairs 37 26 9 18 9 0 0 63 28 11
2017 Science and technology 72 19 3 3 3 0 0 91 6 33
2017 Administration and operations 70 18 9 0 2 0 0 89 2 44
2017 Information technology 55 38 8 0 0 0 0 92 0 11
2017 Policy 68 13 13 0 6 0 0 81 6 16

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 43 8 0 4 0 0 44 92 8 23
2020 Science and technology 59 4 15 10 0 6 6 71 11 19
2020 Administration and operations 65 15 2 1 1 0 15 94 3 75
2020 Information technology 90 0 0 0 0 10 0 100 0 10
2020 Policy 45 18 0 6 6 0 24 84 16 17
2020 Project management 72 6 4 6 0 0 12 88 7 17
2020 Other services to the public 60 0 10 0 0 0 30 86 0 10
2019 Communications or public affairs 58 9 0 9 0 0 24 88 12 21
2019 Science and technology 47 22 18 0 0 0 12 79 0 17
2019 Administration and operations 53 14 10 0 0 0 23 87 0 51
2019 Human resources 69 10 0 0 0 0 21 100 0 10
2019 Financial management 55 19 8 0 0 0 19 90 0 11
2019 Policy 49 9 5 5 0 0 32 86 7 22
2019 Project management 62 8 0 0 7 0 23 91 9 13
2019 Other services to the public 50 10 0 0 0 0 40 100 0 10
2019 None of the above 61 20 6 0 0 0 14 93 0 15
2018 Communications or public affairs 36 0 0 9 0 0 55 80 20 11
2018 Science and technology 66 12 4 0 0 0 17 95 0 24
2018 Administration and operations 42 14 8 2 0 3 31 84 4 36
2018 Policy 60 7 0 0 0 0 34 100 0 15
2018 Project management 50 0 7 0 0 0 43 87 0 12
2018 None of the above 62 7 16 0 0 0 16 82 0 13
2017 Communications or public affairs 37 9 9 8 0 0 37 73 12 11
2017 Science and technology 43 32 6 0 0 0 19 92 0 33
2017 Administration and operations 48 18 14 2 2 0 16 78 5 44
2017 Information technology 64 27 0 0 0 0 9 100 0 11
2017 Policy 63 18 6 6 0 0 6 87 7 16

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 78 18 0 0 0 0 4 100 0 23
2020 Science and technology 59 18 17 0 0 6 0 82 0 19
2020 Administration and operations 75 18 3 3 0 0 1 94 3 75
2020 Information technology 60 30 0 0 0 10 0 100 0 10
2020 Policy 64 18 12 0 0 6 0 87 0 17
2020 Project management 66 28 0 6 0 0 0 94 6 17
2020 Other services to the public 70 20 10 0 0 0 0 90 0 10
2019 Communications or public affairs 44 28 10 4 0 0 14 84 5 21
2019 Science and technology 45 50 0 6 0 0 0 94 6 16
2019 Administration and operations 46 26 14 2 4 2 6 78 6 50
2019 Human resources 72 28 0 0 0 0 0 100 0 10
2019 Financial management 55 36 0 9 0 0 0 91 9 11
2019 Policy 32 41 28 0 0 0 0 72 0 22
2019 Project management 78 8 7 8 0 0 0 86 8 13
2019 Other services to the public 40 30 20 0 10 0 0 70 10 10
2019 None of the above 75 6 13 7 0 0 0 80 7 15
2018 Communications or public affairs 45 36 0 9 0 0 9 90 10 11
2018 Science and technology 62 30 0 4 0 0 4 96 4 24
2018 Administration and operations 59 28 10 3 0 0 0 87 3 36
2018 Policy 40 39 13 0 0 0 7 86 0 15
2018 Project management 48 34 9 0 0 0 9 91 0 12
2018 None of the above 62 23 14 0 0 0 0 86 0 13
2017 Communications or public affairs 45 46 0 0 9 0 0 91 9 11
2017 Science and technology 47 32 18 0 0 0 3 81 0 32
2017 Administration and operations 57 27 6 2 0 0 7 91 2 44
2017 Information technology 53 19 9 0 0 0 19 89 0 11
2017 Policy 49 19 13 13 0 6 0 73 14 16

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 78 0 9 4 0 4 4 85 5 23
2020 Science and technology 68 11 10 0 6 0 6 84 6 19
2020 Administration and operations 61 15 7 11 6 0 0 76 17 75
2020 Information technology 60 30 0 0 0 10 0 100 0 10
2020 Policy 58 12 6 6 12 0 6 74 19 17
2020 Project management 60 16 18 6 0 0 0 76 6 17
2020 Other services to the public 50 40 0 0 10 0 0 90 10 10
2019 Communications or public affairs 71 19 0 5 0 0 4 95 5 21
2019 Science and technology 76 12 0 5 6 0 0 89 11 17
2019 Administration and operations 67 12 12 4 2 0 4 81 6 51
2019 Human resources 70 9 0 10 10 0 0 79 21 10
2019 Financial management 72 0 0 19 9 0 0 72 28 11
2019 Policy 77 5 5 0 14 0 0 82 14 22
2019 Project management 54 31 8 0 7 0 0 86 7 13
2019 Other services to the public 50 30 0 10 10 0 0 80 20 10
2019 None of the above 67 7 0 7 14 0 6 78 22 15
2018 Communications or public affairs 45 36 0 0 0 0 18 100 0 11
2018 Science and technology 62 17 17 4 0 0 0 79 4 24
2018 Administration and operations 64 26 2 3 3 0 3 92 6 36
2018 Policy 60 13 0 0 13 0 13 84 16 15
2018 Project management 50 9 9 16 9 0 9 64 27 12
2018 None of the above 69 16 16 0 0 0 0 84 0 13
2017 Communications or public affairs 37 28 18 0 9 8 0 70 10 11
2017 Science and technology 75 3 6 6 6 0 3 81 13 33
2017 Administration and operations 54 23 14 2 5 0 2 79 7 44
2017 Information technology 34 38 0 9 19 0 0 72 28 11
2017 Policy 68 6 6 13 6 0 0 75 19 16

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 31 43 9 12 0 0 4 78 13 23
2020 Science and technology 72 17 11 0 0 0 0 89 0 19
2020 Administration and operations 48 28 10 6 6 0 3 79 11 75
2020 Information technology 50 20 20 0 0 10 0 78 0 10
2020 Policy 33 24 18 12 6 0 6 61 19 17
2020 Project management 28 30 24 12 6 0 0 58 18 17
2020 Other services to the public 50 20 10 20 0 0 0 70 20 10
2019 Communications or public affairs 72 24 4 0 0 0 0 96 0 21
2019 Science and technology 70 12 12 0 5 0 0 82 5 17
2019 Administration and operations 61 19 10 2 4 2 2 84 6 51
2019 Human resources 60 29 0 10 0 0 0 90 10 10
2019 Financial management 72 9 0 9 0 0 9 90 10 11
2019 Policy 41 40 9 5 0 0 5 86 5 22
2019 Project management 53 31 16 0 0 0 0 84 0 13
2019 Other services to the public 30 20 10 20 20 0 0 50 40 10
2019 None of the above 74 14 7 0 6 0 0 87 6 15
2018 Communications or public affairs 45 27 27 0 0 0 0 73 0 11
2018 Science and technology 49 38 4 9 0 0 0 87 9 24
2018 Administration and operations 61 20 11 9 0 0 0 81 9 36
2018 Policy 27 40 26 0 0 0 7 72 0 15
2018 Project management 40 60 0 0 0 0 0 100 0 12
2018 None of the above 46 23 23 8 0 0 0 69 8 13
2017 Communications or public affairs 37 54 0 9 0 0 0 91 9 11
2017 Science and technology 56 31 9 0 3 0 0 87 3 33
2017 Administration and operations 52 25 16 7 0 0 0 77 7 44
2017 Information technology 53 28 19 0 0 0 0 81 0 11
2017 Policy 44 13 37 0 0 0 6 61 0 16

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 18 64 18 0 0 0 0 82 0 23
2020 Science and technology 14 59 27 0 0 0 0 73 0 19
2020 Administration and operations 33 32 26 6 3 0 0 65 8 75
2020 Information technology 70 20 10 0 0 0 0 90 0 10
2020 Policy 24 45 12 0 12 6 0 74 13 17
2020 Project management 30 40 24 6 0 0 0 70 6 17
2020 Other services to the public 40 20 30 0 10 0 0 60 10 10

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 9 39 21 22 9 0 0 48 31 23
2020 Science and technology 18 16 51 15 0 0 0 34 15 18
2020 Administration and operations 12 35 33 13 7 0 0 47 20 75
2020 Information technology 20 50 20 0 10 0 0 70 10 10
2020 Policy 6 23 53 6 12 0 0 29 18 17
2020 Project management 6 52 18 6 18 0 0 58 24 17
2020 Other services to the public 0 30 20 40 10 0 0 30 50 10
2019 Communications or public affairs 9 43 28 15 5 0 0 52 19 21
2019 Science and technology 12 39 21 12 17 0 0 50 28 18
2019 Administration and operations 16 28 30 18 8 0 0 44 26 50
2019 Human resources 21 31 21 28 0 0 0 51 28 10
2019 Financial management 9 73 17 0 0 0 0 83 0 11
2019 Policy 18 37 18 28 0 0 0 55 28 22
2019 Project management 8 23 53 16 0 0 0 31 16 13
2019 Other services to the public 10 20 50 20 0 0 0 30 20 10
2019 None of the above 7 47 33 7 6 0 0 54 13 15
2018 Communications or public affairs 0 27 9 55 9 0 0 27 64 11
2018 Science and technology 8 43 45 0 4 0 0 51 4 24
2018 Administration and operations 22 34 33 6 3 0 3 58 9 36
2018 Policy 13 13 53 20 0 0 0 27 20 15
2018 Project management 15 50 26 9 0 0 0 66 9 12
2018 None of the above 0 39 53 8 0 0 0 39 8 13
2017 Communications or public affairs 0 18 54 18 9 0 0 18 28 11
2017 Science and technology 13 47 34 6 0 0 0 60 6 33
2017 Administration and operations 9 31 43 11 5 0 0 41 16 44
2017 Information technology 17 19 28 17 19 0 0 36 36 11
2017 Policy 6 32 32 31 0 0 0 38 31 16

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 13 13 48 21 4 0 0 26 27 23
2020 Science and technology 6 31 15 37 11 0 0 48 37 19
2020 Administration and operations 12 17 41 25 6 0 0 30 29 75
2020 Information technology 10 10 20 40 20 0 0 60 20 10
2020 Policy 18 35 24 12 11 0 0 23 53 17
2020 Project management 12 18 46 18 6 0 0 24 30 17
2020 Other services to the public 30 20 50 0 0 0 0 0 50 10
2019 Communications or public affairs 5 24 19 43 9 0 0 52 29 21
2019 Science and technology 17 17 45 10 12 0 0 22 34 18
2019 Administration and operations 8 31 23 26 12 0 0 38 39 51
2019 Human resources 0 18 51 21 10 0 0 31 18 10
2019 Financial management 9 0 36 45 9 0 0 55 9 11
2019 Policy 10 28 19 23 19 0 0 43 38 21
2019 Project management 0 30 54 16 0 0 0 16 30 13
2019 None of the above 7 25 26 27 14 0 0 41 32 15
2018 Communications or public affairs 18 36 27 18 0 0 0 18 55 11
2018 Science and technology 0 25 55 20 0 0 0 20 25 24
2018 Administration and operations 6 19 42 22 8 0 3 31 25 37
2018 Policy 0 26 47 7 20 0 0 27 26 15
2018 Project management 0 17 26 48 9 0 0 57 17 12
2018 None of the above 0 16 53 23 8 0 0 31 16 13
2017 Communications or public affairs 9 26 65 0 0 0 0 0 35 11
2017 Science and technology 0 6 49 30 15 0 0 45 6 33
2017 Administration and operations 2 21 41 32 5 0 0 36 23 44
2017 Information technology 10 26 45 9 9 0 0 19 36 11
2017 Policy 6 24 25 38 6 0 0 44 31 16

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 19 39 9 9 14 9 0 64 26 22
2020 Science and technology 31 61 8 0 0 0 0 92 0 19
2020 Administration and operations 44 36 12 6 3 0 0 80 8 74
2020 Information technology 40 30 30 0 0 0 0 70 0 10
2020 Policy 23 71 0 6 0 0 0 94 6 17
2020 Project management 22 60 18 0 0 0 0 82 0 17
2020 Other services to the public 30 30 0 20 10 10 0 67 33 10
2019 Communications or public affairs 33 28 24 0 10 0 5 65 10 21
2019 Science and technology 45 28 16 6 6 0 0 73 12 18
2019 Administration and operations 32 49 10 6 0 2 2 84 6 51
2019 Human resources 29 71 0 0 0 0 0 100 0 10
2019 Financial management 72 28 0 0 0 0 0 100 0 11
2019 Policy 31 46 14 5 0 5 0 81 5 22
2019 Project management 31 54 0 14 0 0 0 86 14 13
2019 Other services to the public 30 40 20 0 0 10 0 78 0 10
2019 None of the above 33 39 0 14 0 14 0 84 16 15
2018 Communications or public affairs 18 27 55 0 0 0 0 45 0 11
2018 Science and technology 55 32 4 4 4 0 0 87 9 24
2018 Administration and operations 50 39 8 3 0 0 0 89 3 36
2018 Policy 39 47 13 0 0 0 0 87 0 15
2018 Project management 26 67 7 0 0 0 0 93 0 12
2018 None of the above 53 47 0 0 0 0 0 100 0 13
2017 Communications or public affairs 8 37 28 18 0 9 0 49 20 11
2017 Science and technology 44 34 12 6 0 3 0 81 6 33
2017 Administration and operations 34 50 9 2 2 2 0 86 5 44
2017 Information technology 17 56 17 0 9 0 0 73 9 11
2017 Policy 37 38 25 0 0 0 0 75 0 16

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 9 25 23 23 14 5 0 37 39 22
2020 Science and technology 42 27 15 10 6 0 0 69 15 19
2020 Administration and operations 38 39 9 6 7 1 0 78 13 75
2020 Information technology 40 20 20 10 0 10 0 67 11 10
2020 Policy 29 23 12 24 0 12 0 59 28 17
2020 Project management 28 48 6 18 0 0 0 76 18 17
2020 Other services to the public 30 30 10 10 10 10 0 67 22 10

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 24 38 8 20 10 0 0 62 29 21
2020 Science and technology 48 27 10 6 10 0 0 75 15 19
2020 Administration and operations 42 20 11 17 8 1 0 63 26 75
2020 Information technology 60 20 0 10 0 10 0 89 11 10
2020 Policy 19 37 18 26 0 0 0 56 26 16
2020 Project management 52 24 12 0 12 0 0 76 12 17
2020 Other services to the public 40 10 10 0 30 10 0 56 33 10

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 37 12 33 5 5 5 5 54 10 22
2020 Science and technology 69 21 4 0 0 6 0 96 0 19
2020 Administration and operations 55 25 15 1 4 0 0 80 6 74
2020 Information technology 60 20 10 0 0 10 0 89 0 10
2020 Policy 47 41 12 0 0 0 0 88 0 17
2020 Project management 58 24 18 0 0 0 0 82 0 17
2020 Other services to the public 40 20 10 0 20 10 0 67 22 10

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 14 35 9 14 23 5 0 51 39 22
2020 Science and technology 42 31 15 11 0 0 0 73 11 19
2020 Administration and operations 38 34 18 4 6 0 0 72 10 75
2020 Policy 29 36 35 0 0 0 0 65 0 17
2020 Project management 40 30 12 18 0 0 0 70 18 17
2020 Other services to the public 20 30 10 20 10 10 0 56 33 10
2019 Communications or public affairs 24 29 24 10 14 0 0 52 24 21
2019 Science and technology 38 23 17 11 6 6 0 65 18 18
2019 Administration and operations 30 29 21 16 2 0 2 60 18 51
2019 Human resources 40 51 9 0 0 0 0 91 0 10
2019 Financial management 45 45 0 0 9 0 0 91 9 11
2019 Policy 36 51 14 0 0 0 0 86 0 22
2019 Project management 16 54 16 14 0 0 0 70 14 13
2019 Other services to the public 20 40 20 10 0 10 0 67 11 10
2019 None of the above 34 32 6 14 7 7 0 72 22 15
2018 Communications or public affairs 18 9 27 18 27 0 0 27 45 11
2018 Science and technology 37 38 16 4 4 0 0 75 9 24
2018 Administration and operations 38 35 13 8 6 0 0 73 14 37
2018 Policy 33 40 13 7 0 7 0 78 7 15
2018 Project management 26 67 7 0 0 0 0 93 0 12
2018 None of the above 39 53 0 8 0 0 0 92 8 13
2017 Communications or public affairs 0 45 18 18 18 0 0 45 37 11
2017 Science and technology 33 58 3 0 6 0 0 91 6 33
2017 Administration and operations 27 50 11 9 2 0 0 77 11 44
2017 Information technology 17 27 38 9 9 0 0 44 18 11
2017 Policy 43 44 13 0 0 0 0 87 0 16

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 39 42 5 14 0 0 0 81 14 22
2020 Science and technology 39 61 0 0 0 0 0 100 0 19
2020 Administration and operations 42 47 7 3 1 0 0 89 4 75
2020 Information technology 60 20 10 10 0 0 0 80 10 10
2020 Policy 47 41 12 0 0 0 0 88 0 17
2020 Project management 40 42 6 12 0 0 0 82 12 17
2020 Other services to the public 30 50 20 0 0 0 0 80 0 10

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 44 28 9 19 0 0 0 72 19 22
2020 Science and technology 45 32 6 17 0 0 0 77 17 19
2020 Administration and operations 39 42 12 4 3 0 0 81 7 75
2020 Information technology 60 20 10 0 10 0 0 80 10 10
2020 Policy 53 29 18 0 0 0 0 82 0 17
2020 Project management 46 36 6 12 0 0 0 82 12 17
2020 Other services to the public 30 50 20 0 0 0 0 80 0 10

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 27 41 14 14 0 0 5 71 15 22
2020 Science and technology 39 45 10 6 0 0 0 85 6 19
2020 Administration and operations 35 45 13 6 0 0 1 81 6 73
2020 Policy 41 41 12 6 0 0 0 82 6 17
2020 Project management 25 75 0 0 0 0 0 100 0 16
2020 Other services to the public 40 30 20 10 0 0 0 70 10 10

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 41 41 9 5 0 5 0 85 5 22
2020 Science and technology 68 27 0 0 0 6 0 100 0 19
2020 Administration and operations 48 34 10 3 1 0 4 85 4 73
2020 Information technology 60 10 20 10 0 0 0 70 10 10
2020 Policy 55 27 12 6 0 0 0 82 6 17
2020 Project management 52 42 6 0 0 0 0 94 0 17
2020 Other services to the public 30 50 20 0 0 0 0 80 0 10

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 73 22 0 0 0 5 0 100 0 22
2020 Science and technology 83 17 0 0 0 0 0 100 0 19
2020 Administration and operations 88 8 3 0 0 1 0 97 0 75
2020 Information technology 90 10 0 0 0 0 0 100 0 10
2020 Policy 71 17 0 0 0 12 0 100 0 17
2020 Project management 76 24 0 0 0 0 0 100 0 17
2020 Other services to the public 70 20 0 0 0 10 0 100 0 10

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 34 57 4 4 0 0 0 91 4 23
2020 Science and technology 45 27 17 11 0 0 0 72 11 19
2020 Administration and operations 58 29 8 3 1 1 0 88 4 75
2020 Information technology 60 20 20 0 0 0 0 80 0 10
2020 Policy 41 53 6 0 0 0 0 94 0 17
2020 Project management 46 54 0 0 0 0 0 100 0 17
2020 Other services to the public 40 20 20 0 10 10 0 67 11 10

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 44 29 9 9 4 0 4 77 14 23
2020 Science and technology 62 32 0 0 0 0 6 100 0 19
2020 Administration and operations 57 22 13 3 6 0 0 79 8 75
2020 Information technology 70 10 0 10 0 10 0 89 11 10
2020 Policy 45 30 18 6 0 0 0 76 6 17
2020 Project management 70 18 6 6 0 0 0 88 6 17
2020 Other services to the public 50 10 10 10 20 0 0 60 30 10

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 51 27 13 4 0 0 4 81 5 23
2020 Science and technology 68 27 6 0 0 0 0 94 0 19
2020 Administration and operations 59 26 6 4 4 0 0 85 8 74
2020 Information technology 70 10 20 0 0 0 0 80 0 10
2020 Policy 76 18 6 0 0 0 0 94 0 17
2020 Project management 70 24 0 6 0 0 0 94 6 17
2020 Other services to the public 40 50 10 0 0 0 0 90 0 10

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Science and technology 15 43 10 21 0 0 10 65 23 11
2020 Administration and operations 18 56 16 9 0 0 0 75 9 23
2019 Science and technology 17 54 0 0 19 10 0 78 22 11
2019 Administration and operations 18 46 12 12 0 0 12 73 14 17

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Science and technology 100 0 11
2020 Administration and operations 100 0 23

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Science and technology 33 39 0 18 10 0 0 72 28 11
2020 Administration and operations 5 31 13 33 18 0 0 36 52 23
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Communications or public affairs 14 86 22
2020 Science and technology 4 96 19
2020 Administration and operations 11 89 74
2020 Information technology 0 100 10
2020 Policy 18 82 17
2020 Project management 6 94 17
2020 Other services to the public 30 70 10

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Communications or public affairs 9 91 22
2020 Science and technology 6 94 19
2020 Administration and operations 11 89 74
2020 Information technology 10 90 10
2020 Policy 30 70 17
2020 Project management 24 76 17
2020 Other services to the public 10 90 10
2019 Communications or public affairs 10 90 21
2019 Science and technology 6 94 18
2019 Administration and operations 18 82 51
2019 Human resources 9 91 10
2019 Financial management 19 81 11
2019 Policy 23 77 22
2019 Project management 16 84 13
2019 Other services to the public 40 60 10
2019 None of the above 7 93 15
2017 Administration and operations 18 82 44
2014 Administration and operations 15 85 53

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 33 45 3 5 0 9 5 91 5 22
2020 Science and technology 73 27 0 0 0 0 0 100 0 19
2020 Administration and operations 54 36 1 6 3 1 0 90 8 75
2020 Information technology 60 20 10 0 0 10 0 89 0 10
2020 Policy 58 18 12 0 6 0 6 81 6 17
2020 Project management 52 36 6 6 0 0 0 88 6 17
2020 Other services to the public 40 20 10 10 0 0 20 75 13 10
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 18 64 18 0 78 22 23
2020 Science and technology 10 62 28 0 86 14 19
2020 Administration and operations 12 64 23 1 85 15 75
2020 Information technology 10 60 30 0 86 14 10
2020 Policy 18 29 41 12 61 39 17
2020 Project management 18 58 18 6 76 24 17
2020 Other services to the public 0 70 30 0 100 0 10

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Communications or public affairs 52 12 4 0 0 4 27 94 0 23
2020 Science and technology 54 20 10 6 6 0 6 78 12 19
2020 Administration and operations 50 19 11 3 4 4 10 80 8 75
2020 Information technology 40 20 20 10 0 10 0 67 11 10
2020 Policy 45 24 12 0 0 0 18 85 0 17
2020 Project management 58 12 6 0 0 6 18 92 0 17
2020 Other services to the public 40 20 0 0 0 10 30 100 0 10
2019 Communications or public affairs 76 0 5 0 5 0 14 89 6 21
2019 Science and technology 66 6 6 0 17 0 6 76 18 18
2019 Administration and operations 59 6 8 10 6 2 10 73 18 51
2019 Human resources 62 10 19 9 0 0 0 72 9 10
2019 Financial management 63 0 9 9 9 0 9 69 21 11
2019 Policy 59 32 5 0 0 0 5 95 0 22
2019 Project management 47 23 23 0 7 0 0 70 7 13
2019 Other services to the public 40 20 10 10 0 0 20 75 13 10
2019 None of the above 47 20 6 14 0 0 14 77 16 15
2018 Communications or public affairs 55 18 0 18 9 0 0 73 27 11
2018 Science and technology 37 16 17 9 9 4 9 61 20 24
2018 Administration and operations 43 21 19 0 3 0 14 74 3 37
2018 Policy 60 7 0 13 7 0 13 77 23 15
2018 Project management 66 0 26 0 0 0 9 72 0 12
2018 None of the above 38 47 0 0 0 0 16 100 0 13
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