2020 Public Service Employee Survey Results for Public Prosecution Service of Canada by Question 120. Are you a member of a visible minority group?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 27 45 3 16 9 0 0 72 25 89
2020 Non-visible minority 27 47 3 18 4 0 0 75 22 546

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 73 19 2 2 1 0 2 94 4 87
2020 Non-visible minority 80 15 3 1 1 1 1 96 2 545
2017 Visible minority 73 22 3 0 1 0 1 96 1 77
2017 Non-visible minority 76 16 3 3 1 1 1 94 4 598
2014 Visible minority 76 19 0 2 2 0 2 97 3 62
2014 Non-visible minority 74 17 3 3 1 0 1 92 4 606

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 29 35 11 15 10 0 0 64 25 89
2020 Non-visible minority 30 39 9 16 5 0 0 69 22 548
2019 Visible minority 42 39 0 16 3 0 0 81 19 62
2019 Non-visible minority 41 36 6 11 5 0 0 78 16 506
2017 Visible minority 35 34 12 16 4 0 0 69 20 77
2017 Non-visible minority 40 34 6 13 7 0 0 74 20 599
2014 Visible minority 47 40 2 7 5 0 0 86 12 62
2014 Non-visible minority 42 37 6 9 7 0 0 78 16 606

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 29 37 10 12 10 0 2 67 22 89
2020 Non-visible minority 29 43 9 13 5 0 0 72 19 546
2019 Visible minority 21 50 7 13 10 0 0 71 23 61
2019 Non-visible minority 24 40 9 18 8 0 0 64 26 505
2018 Visible minority 28 39 8 15 7 0 2 69 23 81
2018 Non-visible minority 23 45 8 15 8 0 0 69 23 565
2017 Visible minority 27 36 13 11 14 0 0 63 24 77
2017 Non-visible minority 27 39 9 16 8 0 1 66 24 598
2014 Visible minority 31 37 16 8 8 0 0 68 16 62
2014 Non-visible minority 25 38 10 17 9 0 0 64 26 606

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 27 44 11 8 9 1 1 72 17 88
2020 Non-visible minority 40 34 10 11 4 0 0 75 15 544
2019 Visible minority 31 44 4 15 6 0 0 75 21 62
2019 Non-visible minority 43 34 11 10 3 0 0 77 13 506
2017 Visible minority 42 31 6 14 5 0 1 74 20 76
2017 Non-visible minority 45 37 7 6 4 0 0 83 10 598
2014 Visible minority 41 43 5 7 3 0 0 84 10 62
2014 Non-visible minority 49 34 6 8 3 0 0 83 11 605

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 31 33 10 12 13 1 0 65 25 89
2020 Non-visible minority 36 35 9 12 7 0 0 72 19 546
2019 Visible minority 31 29 8 13 20 0 0 60 32 62
2019 Non-visible minority 36 32 11 12 9 1 0 68 21 506
2018 Visible minority 38 33 8 8 13 1 0 72 21 81
2018 Non-visible minority 38 35 7 10 10 1 0 73 20 560
2017 Visible minority 37 31 13 11 8 0 0 68 19 77
2017 Non-visible minority 34 32 11 12 10 0 1 66 22 598
2014 Visible minority 45 26 13 11 5 0 0 71 16 62
2014 Non-visible minority 37 30 11 13 8 0 0 67 21 606

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 37 38 9 8 7 0 0 75 15 88
2020 Non-visible minority 40 41 9 7 3 0 0 82 9 545
2019 Visible minority 31 38 11 11 8 0 0 69 20 62
2019 Non-visible minority 43 37 9 7 3 0 0 81 10 508
2018 Visible minority 38 38 8 10 6 0 0 76 16 81
2018 Non-visible minority 39 41 10 7 3 0 0 80 10 564
2017 Visible minority 32 43 9 9 6 0 0 75 16 77
2017 Non-visible minority 41 43 9 6 2 0 0 83 8 599
2014 Visible minority 41 35 14 5 4 0 0 76 9 62
2014 Non-visible minority 42 40 8 7 3 0 0 82 10 606

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 28 31 21 9 10 0 1 60 19 89
2020 Non-visible minority 29 38 11 14 8 0 0 67 22 548
2019 Visible minority 26 32 12 13 16 0 0 59 29 62
2019 Non-visible minority 29 34 11 14 11 0 0 63 26 508
2018 Visible minority 26 34 12 13 15 0 0 59 28 81
2018 Non-visible minority 24 35 15 14 13 1 0 59 26 562
2017 Visible minority 24 29 14 13 19 1 0 54 32 77
2017 Non-visible minority 25 34 15 13 13 0 1 59 26 599
2014 Visible minority 28 36 14 9 13 0 0 63 22 62
2014 Non-visible minority 21 37 15 14 13 0 0 59 27 606

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 31 39 14 11 4 1 0 71 15 89
2020 Non-visible minority 33 45 8 10 3 0 0 79 13 545
2019 Visible minority 38 36 10 8 8 0 0 74 16 62
2019 Non-visible minority 34 41 11 9 5 0 0 75 14 504
2018 Visible minority 37 41 11 6 5 0 0 78 11 81
2018 Non-visible minority 32 41 10 11 6 0 0 73 17 562
2017 Visible minority 35 34 12 12 6 1 0 70 18 76
2017 Non-visible minority 34 40 12 10 5 0 0 74 14 598

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 49 35 6 5 5 0 0 84 10 89
2020 Non-visible minority 50 37 6 5 1 0 0 88 7 544
2019 Visible minority 37 39 13 6 5 0 0 76 11 62
2019 Non-visible minority 49 36 8 4 3 0 0 86 7 506
2018 Visible minority 53 36 6 3 3 0 0 89 5 81
2018 Non-visible minority 47 35 10 5 2 1 0 83 7 563
2017 Visible minority 44 36 10 4 4 1 0 81 8 77
2017 Non-visible minority 47 35 10 5 3 0 0 82 8 597
2014 Visible minority 41 43 8 6 2 0 0 84 8 62
2014 Non-visible minority 43 38 10 5 3 1 0 81 9 606

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 31 34 17 8 10 0 0 65 18 89
2020 Non-visible minority 33 37 12 10 8 0 0 70 18 545
2019 Visible minority 33 35 8 10 13 0 0 68 23 61
2019 Non-visible minority 35 32 10 11 12 0 0 67 23 508
2018 Visible minority 24 39 13 7 16 1 0 64 23 81
2018 Non-visible minority 32 34 12 13 9 0 0 66 22 564
2017 Visible minority 33 30 12 5 19 1 0 64 24 76
2017 Non-visible minority 28 38 12 11 11 0 0 66 22 599

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 57 28 9 4 2 0 0 85 6 88
2020 Non-visible minority 55 33 8 3 1 0 0 88 4 545
2019 Visible minority 52 33 8 2 5 0 0 85 6 62
2019 Non-visible minority 59 31 7 2 1 0 0 90 3 503
2018 Visible minority 55 34 6 5 0 0 0 89 5 81
2018 Non-visible minority 55 35 8 2 1 0 0 90 3 560
2017 Visible minority 56 31 10 1 1 0 0 87 3 76
2017 Non-visible minority 59 32 5 2 1 0 0 91 3 596
2014 Visible minority 73 24 0 2 1 0 0 97 3 62
2014 Non-visible minority 70 23 5 1 1 0 0 93 2 606

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 29 15 7 14 0 0 64 21 89
2020 Non-visible minority 34 39 10 10 7 1 0 73 17 545
2019 Visible minority 29 31 10 19 11 0 0 60 30 62
2019 Non-visible minority 33 34 10 15 8 0 0 67 23 507
2018 Visible minority 30 37 7 12 12 0 1 68 25 80
2018 Non-visible minority 28 39 12 12 8 0 0 67 21 563
2017 Visible minority 33 30 16 9 13 0 0 63 21 76
2017 Non-visible minority 29 39 12 12 8 0 0 68 20 595
2014 Visible minority 17 46 12 17 8 0 0 63 25 61
2014 Non-visible minority 21 41 11 14 12 0 0 62 26 606

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 30 17 6 12 0 0 65 18 89
2020 Non-visible minority 35 35 16 9 5 0 0 70 14 547
2019 Visible minority 31 27 15 15 13 0 0 58 28 62
2019 Non-visible minority 33 32 17 10 8 0 0 65 18 507
2018 Visible minority 28 33 15 13 9 0 1 62 22 79
2018 Non-visible minority 31 33 17 11 7 0 0 64 19 562
2017 Visible minority 21 42 12 11 15 0 0 63 25 77
2017 Non-visible minority 33 31 18 9 7 0 0 65 17 596
2014 Visible minority 29 34 13 12 12 0 0 63 23 61
2014 Non-visible minority 29 37 13 13 9 0 0 66 22 604

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 32 37 15 6 10 0 0 69 16 89
2020 Non-visible minority 27 42 10 16 5 0 0 69 21 540
2019 Visible minority 32 31 15 13 9 0 0 63 22 60
2019 Non-visible minority 24 41 11 16 8 0 0 65 24 501
2018 Visible minority 24 39 13 10 14 0 0 63 24 81
2018 Non-visible minority 26 35 14 14 11 0 0 61 25 564
2017 Visible minority 28 39 13 9 11 0 0 67 20 77
2017 Non-visible minority 27 39 12 11 9 0 0 67 21 595
2014 Visible minority 25 44 10 13 8 0 0 69 21 62
2014 Non-visible minority 28 38 12 12 9 0 0 66 21 605

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 49 33 9 5 5 0 0 82 10 89
2020 Non-visible minority 42 40 9 7 1 0 0 83 9 548
2019 Visible minority 35 40 17 5 3 0 0 75 8 61
2019 Non-visible minority 45 37 10 6 2 0 0 82 8 508
2018 Visible minority 50 26 11 5 9 0 0 76 14 81
2018 Non-visible minority 41 40 10 5 3 0 0 81 8 562
2017 Visible minority 40 38 9 7 5 1 0 79 12 77
2017 Non-visible minority 44 41 8 4 2 0 0 86 6 593
2014 Visible minority 48 37 7 3 5 0 0 85 8 62
2014 Non-visible minority 46 37 9 5 2 0 0 84 8 606

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 23 28 22 13 15 0 0 51 27 89
2020 Non-visible minority 19 29 22 16 15 0 0 48 31 545
2019 Visible minority 29 33 20 5 13 0 0 62 18 61
2019 Non-visible minority 19 30 22 13 16 0 0 49 29 502
2018 Visible minority 24 36 17 5 17 0 0 61 22 81
2018 Non-visible minority 23 29 21 12 14 0 0 53 26 565
2017 Visible minority 29 31 19 10 9 0 3 62 19 77
2017 Non-visible minority 21 35 20 14 10 0 1 56 24 599
2014 Visible minority 30 34 22 7 7 0 0 64 14 62
2014 Non-visible minority 24 32 19 14 12 0 1 56 25 606

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 10 11 38 23 14 1 2 39 22 88
2020 Non-visible minority 6 17 33 30 12 1 1 42 24 544
2019 Visible minority 7 18 27 42 5 0 2 48 25 62
2019 Non-visible minority 7 15 31 29 15 1 1 46 23 507
2018 Visible minority 6 21 22 29 13 0 9 45 30 81
2018 Non-visible minority 6 16 29 31 16 1 1 48 22 562
2017 Visible minority 5 8 32 32 14 3 7 51 14 77
2017 Non-visible minority 6 16 26 29 19 2 2 50 23 595
2014 Visible minority 9 17 27 32 9 0 5 44 28 62
2014 Non-visible minority 7 17 32 25 16 1 4 42 24 603

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 7 11 24 29 23 5 1 55 20 88
2020 Non-visible minority 6 11 24 33 24 1 2 58 17 544
2019 Visible minority 10 22 16 31 19 2 0 51 33 62
2019 Non-visible minority 10 16 27 24 20 1 1 46 27 505
2018 Visible minority 12 21 19 19 17 5 6 40 38 81
2018 Non-visible minority 8 18 26 28 18 2 2 47 26 562
2017 Visible minority 7 12 24 25 15 5 12 48 23 77
2017 Non-visible minority 5 12 23 28 26 3 3 57 18 595
2014 Visible minority 14 6 26 34 13 2 5 50 22 62
2014 Non-visible minority 7 13 24 28 22 2 3 53 21 604

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 10 14 31 26 12 5 2 41 26 88
2020 Non-visible minority 6 15 32 29 13 1 3 44 22 545
2019 Visible minority 16 17 31 22 12 0 2 35 34 62
2019 Non-visible minority 9 16 26 28 19 1 1 48 25 506
2018 Visible minority 11 19 27 22 16 2 4 40 32 81
2018 Non-visible minority 9 15 31 24 16 1 3 42 26 561
2017 Visible minority 13 11 30 26 9 6 6 39 27 77
2017 Non-visible minority 8 16 30 24 17 2 3 43 25 596
2014 Visible minority 25 12 23 24 9 0 7 35 40 62
2014 Non-visible minority 13 20 29 20 14 0 4 35 35 603

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 7 10 30 35 14 2 2 51 18 87
2020 Non-visible minority 3 11 38 32 14 1 1 47 15 541
2019 Visible minority 8 10 30 32 18 0 2 51 18 62
2019 Non-visible minority 5 11 36 32 15 0 1 48 16 503
2018 Visible minority 5 13 24 32 20 2 4 55 19 79
2018 Non-visible minority 4 10 32 37 14 0 3 53 14 560
2017 Visible minority 4 14 23 37 18 4 1 58 19 77
2017 Non-visible minority 4 11 29 33 20 1 3 54 16 591
2014 Visible minority 5 16 29 27 17 0 7 47 22 61
2014 Non-visible minority 2 11 29 37 17 0 3 56 13 604

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 21 18 29 18 11 0 3 29 41 88
2020 Non-visible minority 18 23 28 18 10 2 1 28 43 544
2019 Visible minority 22 17 20 21 19 0 0 41 40 62
2019 Non-visible minority 25 25 25 12 9 1 1 22 52 505
2018 Visible minority 22 25 19 16 11 1 5 29 50 81
2018 Non-visible minority 24 24 29 13 9 1 1 22 48 560
2017 Visible minority 11 24 19 22 14 3 6 40 39 76
2017 Non-visible minority 15 20 29 20 11 1 4 33 37 596
2014 Visible minority 19 20 27 15 12 0 7 29 42 62
2014 Non-visible minority 16 24 30 17 11 1 2 28 41 603

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 14 7 27 22 18 9 3 45 24 88
2020 Non-visible minority 9 15 25 29 16 3 2 48 26 544
2019 Visible minority 19 11 22 15 25 2 6 44 33 61
2019 Non-visible minority 20 19 25 18 13 1 3 33 41 505
2018 Visible minority 13 20 22 17 17 4 7 38 37 81
2018 Non-visible minority 16 18 25 23 15 1 2 39 35 561
2017 Visible minority 9 16 22 33 6 5 8 46 29 77
2017 Non-visible minority 10 14 28 23 16 4 5 43 26 595
2014 Visible minority 7 17 24 24 16 3 8 46 27 61
2014 Non-visible minority 10 13 22 30 18 2 5 52 25 602

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 13 20 25 20 15 5 2 37 36 88
2020 Non-visible minority 7 17 37 22 14 1 2 37 25 543
2019 Visible minority 13 15 25 25 22 0 2 47 28 62
2019 Non-visible minority 9 19 34 19 15 2 2 35 30 506
2018 Visible minority 15 10 32 18 14 4 6 36 28 81
2018 Non-visible minority 11 20 31 20 13 2 2 35 32 560
2017 Visible minority 12 14 35 16 8 3 11 28 31 77
2017 Non-visible minority 8 18 36 18 13 4 3 34 28 596
2014 Visible minority 18 15 26 19 9 2 12 32 38 61
2014 Non-visible minority 15 21 32 18 11 1 2 30 37 604

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 21 14 43 12 5 2 2 18 36 88
2020 Non-visible minority 8 26 41 17 8 1 0 25 34 545
2019 Visible minority 21 16 28 15 16 0 3 32 39 61
2019 Non-visible minority 13 27 33 17 8 0 1 26 40 508
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 22 19 29 5 15 8 2 46 22 89
2020 Non-visible minority 23 28 17 13 10 8 2 56 25 546
2019 Visible minority 24 22 21 13 18 2 0 47 31 62
2019 Non-visible minority 22 26 17 14 13 6 1 52 30 506
2018 Visible minority 19 30 17 10 22 1 1 50 33 81
2018 Non-visible minority 16 29 18 16 12 6 2 50 31 562
2017 Visible minority 18 26 10 14 17 8 6 52 37 77
2017 Non-visible minority 21 25 15 17 14 3 4 50 33 598
2014 Visible minority 24 32 14 5 15 6 4 63 22 61
2014 Non-visible minority 23 28 14 16 14 3 2 54 32 605

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 32 30 10 7 21 0 0 61 29 89
2020 Non-visible minority 42 26 10 12 8 2 0 69 21 545
2019 Visible minority 31 19 19 13 18 0 0 50 31 62
2019 Non-visible minority 36 29 7 16 10 2 0 66 27 506
2018 Visible minority 27 26 8 13 25 0 0 54 38 81
2018 Non-visible minority 31 31 7 15 13 1 0 64 29 562
2017 Visible minority 37 26 11 11 15 0 0 63 25 77
2017 Non-visible minority 34 29 10 14 12 1 1 63 26 599
2014 Visible minority 39 27 5 9 15 5 0 69 25 62
2014 Non-visible minority 32 31 10 13 14 1 0 63 27 605

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 42 32 10 7 9 0 0 74 16 89
2020 Non-visible minority 47 33 7 9 5 1 0 80 13 545
2019 Visible minority 38 29 15 10 8 0 0 67 18 62
2019 Non-visible minority 44 31 7 11 6 0 0 76 17 502
2018 Visible minority 37 37 6 9 11 0 0 73 20 81
2018 Non-visible minority 39 36 10 10 5 0 0 74 16 561
2017 Visible minority 37 35 10 10 6 2 0 73 16 77
2017 Non-visible minority 38 37 8 10 7 0 0 75 17 598
2014 Visible minority 33 44 2 12 8 2 0 78 20 62
2014 Non-visible minority 36 39 9 12 5 0 0 74 17 606

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 33 38 13 7 7 1 0 72 14 89
2020 Non-visible minority 43 33 11 6 4 2 0 78 10 542
2019 Visible minority 37 32 13 8 10 0 0 69 18 62
2019 Non-visible minority 41 36 11 7 5 1 0 77 12 504
2018 Visible minority 39 33 14 4 8 1 1 74 12 81
2018 Non-visible minority 35 40 10 9 4 1 0 77 13 561

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 30 21 14 11 18 6 0 54 31 89
2020 Non-visible minority 47 24 11 6 5 5 3 76 12 546
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 42 18 26 8 4 0 2 61 12 89
2020 Non-visible minority 48 25 14 5 3 1 3 76 9 546
2019 Visible minority 37 23 19 7 10 0 5 63 17 61
2019 Non-visible minority 44 24 18 5 4 1 4 71 10 507

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 39 33 11 8 6 1 1 74 15 88
2020 Non-visible minority 40 31 10 9 8 1 0 72 17 543
2019 Visible minority 40 26 12 5 18 0 0 66 23 62
2019 Non-visible minority 38 33 10 12 7 0 0 71 19 508
2018 Visible minority 39 31 11 6 10 0 1 72 17 80
2018 Non-visible minority 35 32 13 12 6 0 0 68 19 566
2017 Visible minority 32 34 9 9 15 0 1 67 24 76
2017 Non-visible minority 34 34 12 10 9 0 1 69 20 596
2014 Visible minority 47 23 10 9 11 1 0 70 20 62
2014 Non-visible minority 37 33 11 10 8 1 0 71 18 606

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 43 28 14 9 5 1 0 72 14 89
2020 Non-visible minority 49 21 15 6 6 2 1 73 12 541

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 43 28 9 7 10 0 3 73 17 89
2020 Non-visible minority 43 27 11 10 7 1 0 72 17 548
2019 Visible minority 38 26 11 7 18 0 0 64 25 62
2019 Non-visible minority 41 30 10 11 7 1 1 71 19 506
2018 Visible minority 41 25 13 6 12 1 2 68 19 80
2018 Non-visible minority 42 29 12 11 6 1 0 71 17 564
2017 Visible minority 38 29 11 8 11 1 1 69 20 76
2017 Non-visible minority 39 30 10 11 8 1 1 70 19 598
2014 Visible minority 43 31 7 10 9 0 0 74 19 62
2014 Non-visible minority 38 30 10 11 9 1 1 70 20 605

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 41 59 89
2020 Non-visible minority 44 56 548

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 52 17 8 6 4 5 8 80 11 89
2020 Non-visible minority 63 17 6 2 1 2 9 89 4 547

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 47 28 12 6 6 0 2 76 12 89
2020 Non-visible minority 53 24 9 7 4 1 1 79 12 547
2019 Visible minority 46 27 7 10 11 0 0 72 21 62
2019 Non-visible minority 48 28 10 7 7 0 0 76 14 508
2018 Visible minority 46 28 13 3 10 0 0 74 13 80
2018 Non-visible minority 49 27 10 8 6 0 0 76 14 563
2017 Visible minority 41 23 17 8 12 0 0 63 20 77
2017 Non-visible minority 50 24 9 7 9 0 0 75 16 598
2014 Visible minority 52 29 5 3 11 0 0 81 14 62
2014 Non-visible minority 49 28 10 7 6 0 0 77 13 606
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 36 26 15 6 11 6 0 66 18 89
2020 Non-visible minority 45 27 11 7 7 4 0 75 14 546
2019 Visible minority 29 32 11 10 16 2 0 62 27 62
2019 Non-visible minority 40 28 12 10 7 4 0 71 17 508
2018 Visible minority 36 20 22 5 13 4 0 58 19 80
2018 Non-visible minority 39 28 14 7 7 4 0 71 14 565
2017 Visible minority 37 31 14 3 11 5 0 71 14 77
2017 Non-visible minority 40 30 12 7 6 4 0 73 14 599
2014 Visible minority 39 21 11 10 17 3 0 62 27 62
2014 Non-visible minority 41 29 14 7 5 4 0 73 13 606

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 30 14 6 12 3 0 67 18 89
2020 Non-visible minority 39 28 14 9 8 2 0 69 17 545
2019 Visible minority 29 25 18 11 16 0 0 54 28 61
2019 Non-visible minority 34 30 12 12 11 1 0 65 23 508
2018 Visible minority 27 29 22 8 14 0 0 56 22 79
2018 Non-visible minority 31 32 13 11 11 1 0 64 23 562
2017 Visible minority 32 24 11 12 18 3 0 58 31 77
2017 Non-visible minority 34 30 12 12 10 1 0 65 22 598
2014 Visible minority 29 22 15 16 16 2 0 52 33 62
2014 Non-visible minority 32 32 13 12 9 1 0 65 22 606

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 31 21 22 9 11 4 1 55 22 88
2020 Non-visible minority 28 33 15 14 9 3 0 62 23 545
2019 Visible minority 27 27 17 13 14 0 2 56 27 62
2019 Non-visible minority 24 30 14 15 11 4 0 57 28 507
2018 Visible minority 21 27 22 12 17 1 0 49 29 80
2018 Non-visible minority 23 29 17 15 13 3 0 53 29 561
2017 Visible minority 23 27 15 10 18 7 0 54 30 77
2017 Non-visible minority 23 30 16 15 12 4 0 55 28 598
2014 Visible minority 18 25 23 14 13 5 2 46 29 62
2014 Non-visible minority 22 29 14 18 12 5 0 53 32 604

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 30 35 13 10 12 0 0 65 22 89
2020 Non-visible minority 29 31 12 17 10 1 0 60 27 546
2019 Visible minority 26 23 19 13 19 0 0 48 32 62
2019 Non-visible minority 21 31 14 16 16 2 0 53 32 508
2018 Visible minority 27 24 13 15 22 0 0 50 37 80
2018 Non-visible minority 18 30 16 19 16 2 0 49 35 565
2017 Visible minority 20 33 9 16 18 3 0 55 35 76
2017 Non-visible minority 18 30 14 20 14 3 0 50 36 595
2014 Visible minority 14 26 23 21 13 3 0 41 35 62
2014 Non-visible minority 18 31 16 17 14 3 0 51 32 605

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 33 8 9 8 15 14 11 56 31 89
2020 Non-visible minority 40 16 10 6 8 13 7 70 18 548
2019 Visible minority 45 13 10 3 14 8 6 68 20 62
2019 Non-visible minority 40 14 9 6 11 15 6 68 21 507
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 31 40 16 4 9 1 0 71 12 89
2020 Non-visible minority 29 41 16 8 4 2 0 72 12 548
2019 Visible minority 23 40 19 8 10 0 0 63 18 62
2019 Non-visible minority 28 39 16 9 7 1 0 68 16 505
2018 Visible minority 26 34 24 7 9 0 0 60 16 80
2018 Non-visible minority 22 41 19 11 6 1 0 64 17 565
2017 Visible minority 27 30 16 16 11 0 0 58 27 74
2017 Non-visible minority 25 37 21 10 6 1 1 63 16 597
2014 Visible minority 21 35 25 10 6 3 0 58 17 62
2014 Non-visible minority 27 39 18 8 6 3 0 68 14 606

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 25 27 17 11 18 2 0 53 29 87
2020 Non-visible minority 18 39 18 16 8 2 0 58 24 544
2019 Visible minority 18 21 23 19 18 2 0 39 38 62
2019 Non-visible minority 13 33 20 18 13 4 0 48 32 502

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 28 34 15 7 12 3 0 65 20 89
2020 Non-visible minority 41 33 12 7 5 1 0 75 13 546
2019 Visible minority 29 27 13 13 17 2 0 57 30 62
2019 Non-visible minority 39 33 11 8 7 1 0 74 15 506
2018 Visible minority 31 33 15 9 9 4 0 66 18 81
2018 Non-visible minority 38 35 11 9 6 1 1 74 15 561
2017 Visible minority 37 32 11 7 11 3 0 70 18 76
2017 Non-visible minority 43 32 10 8 4 2 1 77 12 596
2014 Visible minority 38 30 12 10 2 5 3 74 13 62
2014 Non-visible minority 51 31 7 6 3 2 0 84 9 606

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 34 28 14 9 12 3 0 64 22 89
2020 Non-visible minority 41 34 15 5 4 1 0 76 9 542
2019 Visible minority 25 29 16 11 20 0 0 53 31 62
2019 Non-visible minority 37 32 17 7 6 0 0 69 14 501
2018 Visible minority 30 25 22 9 14 1 0 55 23 81
2018 Non-visible minority 32 36 20 7 5 1 0 68 13 563

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 18 26 10 8 27 8 1 49 39 89
2020 Non-visible minority 20 21 17 15 15 9 2 47 34 545
2019 Visible minority 16 21 14 7 36 6 0 40 46 62
2019 Non-visible minority 19 20 15 17 19 10 1 44 40 504
2018 Visible minority 16 14 15 17 31 6 0 32 52 81
2018 Non-visible minority 16 23 15 18 18 8 2 43 40 558
2017 Visible minority 9 18 15 12 24 21 1 35 46 76
2017 Non-visible minority 16 19 14 18 18 12 2 41 42 597
2014 Visible minority 12 30 3 22 21 10 2 48 49 62
2014 Non-visible minority 17 20 15 19 17 10 2 42 41 606

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 25 27 14 9 22 2 1 54 32 88
2020 Non-visible minority 21 34 14 17 12 2 1 57 29 542
2019 Visible minority 18 28 10 14 28 2 0 48 43 62
2019 Non-visible minority 21 28 16 17 17 1 0 49 34 506
2018 Visible minority 19 20 17 16 26 1 1 40 43 81
2018 Non-visible minority 19 27 17 20 15 2 0 47 36 566
2017 Visible minority 19 17 18 9 29 7 0 39 41 77
2017 Non-visible minority 20 31 13 17 16 2 0 53 34 598
2014 Visible minority 20 22 22 10 23 3 0 43 34 62
2014 Non-visible minority 18 33 14 19 14 3 0 52 34 605

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 22 22 9 11 29 3 4 47 44 89
2020 Non-visible minority 18 27 14 16 20 3 2 48 38 545
2019 Visible minority 8 27 11 16 35 3 0 36 52 62
2019 Non-visible minority 19 22 12 17 26 2 2 43 44 508
2018 Visible minority 16 12 11 10 46 4 1 29 59 81
2018 Non-visible minority 13 23 12 20 27 1 3 38 50 564
2017 Visible minority 10 15 15 9 38 11 1 29 53 77
2017 Non-visible minority 17 23 12 16 27 2 2 42 45 599
2014 Visible minority 21 12 11 15 38 3 0 34 54 62
2014 Non-visible minority 13 19 15 18 27 2 4 35 49 604

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 42 18 20 7 8 2 4 63 16 89
2020 Non-visible minority 44 25 13 7 5 1 3 73 13 548
2019 Visible minority 55 20 10 0 5 5 5 84 6 61
2019 Non-visible minority 49 21 15 6 5 2 3 73 11 506

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 38 22 17 12 7 1 3 63 20 89
2020 Non-visible minority 47 22 15 7 4 2 2 72 12 547
2019 Visible minority 37 14 14 15 17 2 2 53 32 62
2019 Non-visible minority 37 27 18 6 9 1 2 66 15 506

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 43 14 14 9 9 7 4 63 21 89
2020 Non-visible minority 78 7 4 1 2 3 4 92 4 546
2019 Visible minority 44 16 10 12 8 8 2 67 23 61
2019 Non-visible minority 77 7 3 3 2 4 4 92 5 505

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 56 12 11 4 4 4 9 78 9 89
2020 Non-visible minority 77 9 5 3 1 1 5 91 4 546
2019 Visible minority 60 12 5 2 3 0 18 88 6 62
2019 Non-visible minority 81 5 2 1 2 2 7 95 3 502

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 27 30 16 9 14 2 1 59 24 89
2020 Non-visible minority 25 42 16 10 5 3 0 69 15 547
2019 Visible minority 21 30 15 18 13 2 0 53 32 62
2019 Non-visible minority 21 40 16 14 6 3 0 63 21 508
2018 Visible minority 22 17 24 16 14 6 1 43 32 81
2018 Non-visible minority 19 36 20 13 8 3 1 57 22 562
2017 Visible minority 17 22 16 16 17 10 1 44 37 77
2017 Non-visible minority 21 34 21 11 10 3 0 56 22 598

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 30 28 16 13 11 2 0 60 24 89
2020 Non-visible minority 34 42 10 8 4 2 0 77 12 547
2019 Visible minority 23 31 15 13 15 3 0 56 29 61
2019 Non-visible minority 32 38 13 7 8 2 0 71 15 505
2018 Visible minority 26 32 19 9 14 0 0 58 23 80
2018 Non-visible minority 36 38 12 8 5 2 0 75 13 562
2017 Visible minority 29 32 13 8 12 5 0 65 21 77
2017 Non-visible minority 33 40 12 8 4 2 0 75 13 599
2014 Visible minority 33 25 21 8 12 1 0 58 20 62
2014 Non-visible minority 39 36 13 5 4 3 0 77 9 606

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 29 34 13 9 13 2 0 64 23 89
2020 Non-visible minority 36 38 14 4 4 3 0 76 9 546
2019 Visible minority 26 36 16 10 12 2 0 62 22 62
2019 Non-visible minority 42 30 15 5 6 3 0 74 11 504
2018 Visible minority 21 35 15 10 14 5 0 59 25 81
2018 Non-visible minority 35 33 17 6 5 5 0 72 11 563
2017 Visible minority 25 23 16 5 22 8 0 52 30 77
2017 Non-visible minority 34 32 18 5 5 7 0 71 10 599
2014 Visible minority 33 27 15 9 10 7 0 63 21 62
2014 Non-visible minority 40 32 17 4 2 5 1 75 6 605

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 25 26 20 8 16 5 1 54 25 89
2020 Non-visible minority 38 35 15 4 3 5 1 77 7 545

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 27 28 13 11 19 2 1 57 30 89
2020 Non-visible minority 47 27 9 6 5 4 1 79 12 548

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 45 35 5 7 7 1 0 81 14 89
2020 Non-visible minority 52 30 8 7 2 0 0 82 9 546
2019 Visible minority 33 34 13 10 10 0 0 67 20 61
2019 Non-visible minority 49 32 6 8 5 0 0 81 13 507
2018 Visible minority 36 39 10 6 9 0 0 75 15 81
2018 Non-visible minority 46 35 8 6 5 0 0 81 11 562
2017 Visible minority 40 36 8 4 10 1 0 77 15 77
2017 Non-visible minority 47 35 7 6 5 0 0 82 11 598
2014 Visible minority 45 36 6 3 10 0 0 81 13 62
2014 Non-visible minority 49 34 6 5 5 0 0 83 10 604

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 40 31 12 2 15 0 0 71 17 89
2020 Non-visible minority 40 30 14 9 6 0 0 71 15 547
2019 Visible minority 30 31 15 8 15 2 0 62 23 61
2019 Non-visible minority 35 28 14 13 9 0 0 64 22 507
2018 Visible minority 28 29 20 8 15 0 0 57 23 81
2018 Non-visible minority 31 36 14 10 9 0 0 67 19 562
2017 Visible minority 26 31 21 11 10 3 0 58 21 77
2017 Non-visible minority 35 33 14 8 9 0 0 68 17 598
2014 Visible minority 35 35 10 10 10 2 0 70 19 62
2014 Non-visible minority 32 35 13 14 6 0 0 67 20 603

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 37 34 12 4 13 0 0 71 17 89
2020 Non-visible minority 39 34 13 9 5 0 0 73 14 543
2019 Visible minority 27 34 18 9 11 0 0 62 21 62
2019 Non-visible minority 34 32 13 12 9 0 0 66 21 507
2018 Visible minority 33 29 17 6 15 0 0 61 21 81
2018 Non-visible minority 30 36 13 12 8 0 0 67 20 559
2017 Visible minority 27 31 15 14 11 3 0 59 25 77
2017 Non-visible minority 36 34 13 9 8 0 0 69 18 598
2014 Visible minority 33 35 12 11 8 2 0 69 20 62
2014 Non-visible minority 33 35 12 13 7 0 0 68 20 604

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 39 24 16 5 14 1 0 65 19 89
2020 Non-visible minority 39 23 15 11 7 4 1 65 19 547
2019 Visible minority 26 24 20 14 13 3 0 52 28 62
2019 Non-visible minority 36 21 16 13 10 3 1 60 23 508
2018 Visible minority 31 24 16 14 15 1 0 55 29 81
2018 Non-visible minority 30 28 16 14 9 3 1 60 24 564
2017 Visible minority 32 18 14 16 11 10 0 55 30 77
2017 Non-visible minority 33 26 16 10 10 4 1 62 21 597
2014 Visible minority 35 25 9 11 12 8 0 65 25 62
2014 Non-visible minority 37 24 13 12 9 4 1 64 22 605
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Visible minority 15 44 40 89
2020 Non-visible minority 16 48 36 547
2019 Visible minority 24 31 45 62
2019 Non-visible minority 18 41 41 506
2018 Visible minority 22 29 49 81
2018 Non-visible minority 18 41 41 564
2017 Visible minority 21 35 44 77
2017 Non-visible minority 18 49 33 598
2014 Visible minority 27 42 31 62
2014 Non-visible minority 17 50 33 604

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Visible minority 0 30 62 0 0 8 13
2020 Non-visible minority 23 15 49 9 0 4 94
2019 Visible minority 0 14 60 13 7 7 15
2019 Non-visible minority 12 17 46 15 0 10 91
2018 Visible minority 0 9 56 24 0 11 18
2018 Non-visible minority 15 9 50 18 2 6 101
2017 Visible minority 0 19 23 40 0 18 16
2017 Non-visible minority 9 10 41 22 6 12 111
2014 Visible minority 6 6 47 23 9999 17 17
2014 Non-visible minority 17 9 38 25 9999 11 108
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 18 82 89
2020 Non-visible minority 14 86 547
2019 Visible minority 26 74 62
2019 Non-visible minority 15 85 507
2018 Visible minority 28 72 81
2018 Non-visible minority 15 85 564

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 56 44 16
2019 Non-visible minority 73 27 74
2018 Visible minority 63 37 22
2018 Non-visible minority 63 37 82

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 60 40 15
2020 Non-visible minority 53 47 76
2019 Visible minority 69 31 16
2019 Non-visible minority 51 49 74
2018 Visible minority 32 68 22
2018 Non-visible minority 57 43 82

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 0 100 15
2020 Non-visible minority 0 100 76
2019 Visible minority 0 100 16
2019 Non-visible minority 0 100 74

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 0 100 15
2020 Non-visible minority 7 93 76
2019 Visible minority 0 100 16
2019 Non-visible minority 7 93 74

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 0 100 16
2019 Non-visible minority 9 91 74

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 0 100 15
2020 Non-visible minority 8 92 76

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 33 67 15
2020 Non-visible minority 39 61 76
2019 Visible minority 37 63 16
2019 Non-visible minority 36 64 74
2018 Visible minority 45 55 22
2018 Non-visible minority 45 55 82

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 33 67 15
2020 Non-visible minority 35 65 76
2018 Visible minority 23 77 22
2018 Non-visible minority 39 61 82

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 59 41 15
2020 Non-visible minority 37 63 76
2019 Visible minority 50 50 16
2019 Non-visible minority 48 52 74
2018 Visible minority 46 54 22
2018 Non-visible minority 41 59 82

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 47 53 15
2020 Non-visible minority 45 55 76
2019 Visible minority 45 55 16
2019 Non-visible minority 36 64 74
2018 Visible minority 45 55 22
2018 Non-visible minority 46 54 82

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 40 60 15
2020 Non-visible minority 21 79 76
2019 Visible minority 43 57 16
2019 Non-visible minority 32 68 74

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 66 34 15
2020 Non-visible minority 53 47 76
2019 Visible minority 37 63 16
2019 Non-visible minority 59 41 74
2018 Visible minority 63 37 22
2018 Non-visible minority 56 44 82

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 41 59 22
2018 Non-visible minority 40 60 82

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 0 100 16
2019 Non-visible minority 0 100 74

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 0 100 15
2020 Non-visible minority 8 92 76

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 47 53 15
2020 Non-visible minority 46 54 76
2019 Visible minority 43 57 16
2019 Non-visible minority 46 54 74
2018 Visible minority 27 73 22
2018 Non-visible minority 47 53 82

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 36 64 22
2018 Non-visible minority 31 69 82

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 40 60 15
2020 Non-visible minority 56 44 76
2019 Visible minority 38 62 16
2019 Non-visible minority 45 55 74
2018 Visible minority 54 46 22
2018 Non-visible minority 48 52 82

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 0 100 15
2020 Non-visible minority 8 92 76
2019 Visible minority 0 100 16
2019 Non-visible minority 11 89 74
2018 Visible minority 0 100 22
2018 Non-visible minority 9 91 82

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 0 100 16
2019 Non-visible minority 8 92 74
2018 Visible minority 0 100 22
2018 Non-visible minority 9 91 82

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 47 53 15
2020 Non-visible minority 31 69 76
2019 Visible minority 31 69 16
2019 Non-visible minority 41 59 74
2018 Visible minority 32 68 22
2018 Non-visible minority 38 62 82

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 23 77 21
2018 Non-visible minority 10 90 78

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 24 76 21
2018 Non-visible minority 46 54 78

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 29 71 21
2018 Non-visible minority 52 48 78

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 0 100 21
2018 Non-visible minority 0 100 78

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 67 33 21
2018 Non-visible minority 67 33 78

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 11 11 16 8 17 29 7 34 40 89
2020 Non-visible minority 15 16 17 11 8 27 7 46 28 546
2019 Visible minority 18 8 13 11 21 20 8 37 45 62
2019 Non-visible minority 14 14 18 10 14 27 4 40 35 506
2018 Visible minority 15 20 17 9 21 8 10 43 36 79
2018 Non-visible minority 13 17 19 11 12 25 4 42 32 559
2017 Visible minority 10 15 21 9 11 25 9 38 31 77
2017 Non-visible minority 14 16 17 9 11 25 8 45 30 599
2014 Visible minority 14 12 19 14 14 22 5 37 38 62
2014 Non-visible minority 12 16 20 9 9 30 5 43 26 605

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 28 23 15 8 16 9 2 57 26 88
2020 Non-visible minority 30 31 15 9 6 7 1 67 17 545
2019 Visible minority 24 20 16 8 18 12 2 51 30 62
2019 Non-visible minority 28 29 16 11 8 7 1 62 21 508
2018 Visible minority 25 21 18 15 10 9 1 51 28 80
2018 Non-visible minority 28 28 18 11 7 7 1 61 20 562
2017 Visible minority 22 25 22 4 11 15 1 56 18 77
2017 Non-visible minority 27 35 17 6 7 7 1 68 14 599
2014 Visible minority 21 17 21 12 14 14 2 45 30 62
2014 Non-visible minority 23 26 21 8 7 15 1 58 17 604
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 22 78 89
2020 Non-visible minority 7 93 546
2019 Visible minority 20 80 61
2019 Non-visible minority 8 92 507
2018 Visible minority 22 78 80
2018 Non-visible minority 7 93 563

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 43 57 19
2020 Non-visible minority 36 64 35
2018 Visible minority 42 58 17
2018 Non-visible minority 51 49 41

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 0 100 19
2020 Non-visible minority 0 100 35
2019 Visible minority 0 100 12
2019 Non-visible minority 0 100 39
2018 Visible minority 0 100 17
2018 Non-visible minority 0 100 41

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 0 100 12
2019 Non-visible minority 0 100 39

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 42 58 19
2020 Non-visible minority 0 100 35
2018 Visible minority 42 58 17
2018 Non-visible minority 0 100 41

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 37 63 19
2020 Non-visible minority 23 77 35

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 38 62 19
2020 Non-visible minority 48 52 35
2018 Visible minority 36 64 17
2018 Non-visible minority 42 58 41

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 0 100 12
2019 Non-visible minority 0 100 39

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 0 100 19
2020 Non-visible minority 0 100 35

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 38 62 19
2020 Non-visible minority 36 64 35
2019 Visible minority 0 100 12
2019 Non-visible minority 30 70 39

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 0 100 19
2020 Non-visible minority 0 100 35
2019 Visible minority 0 100 12
2019 Non-visible minority 0 100 39

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 0 100 19
2020 Non-visible minority 0 100 35
2019 Visible minority 0 100 12
2019 Non-visible minority 0 100 39
2018 Visible minority 0 100 17
2018 Non-visible minority 0 100 41

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 0 100 12
2019 Non-visible minority 21 79 39
2018 Visible minority 36 64 17
2018 Non-visible minority 22 78 41

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 0 100 17
2018 Non-visible minority 14 86 41

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 0 100 12
2019 Non-visible minority 0 100 39

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 26 74 19
2020 Non-visible minority 24 76 35
2019 Visible minority 0 100 12
2019 Non-visible minority 16 84 39

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 0 100 19
2020 Non-visible minority 0 100 35
2018 Visible minority 0 100 17
2018 Non-visible minority 0 100 41

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 63 37 19
2020 Non-visible minority 64 36 35
2018 Visible minority 53 47 17
2018 Non-visible minority 63 37 41

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 42 58 17
2018 Non-visible minority 40 60 38

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 48 52 17
2018 Non-visible minority 50 50 38

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 0 100 17
2018 Non-visible minority 0 100 38

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 59 41 17
2018 Non-visible minority 76 24 38

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 9 12 17 5 19 32 6 35 39 89
2020 Non-visible minority 18 14 16 6 5 33 7 54 20 546
2019 Visible minority 18 7 21 10 11 24 8 38 31 62
2019 Non-visible minority 17 12 20 4 8 33 7 48 20 506
2018 Visible minority 18 16 22 10 14 10 11 42 30 81
2018 Non-visible minority 15 15 22 4 7 31 5 48 17 561
2017 Visible minority 10 14 17 4 14 32 10 41 30 77
2017 Non-visible minority 14 14 21 3 5 34 9 50 14 597
2014 Visible minority 15 11 26 8 7 26 7 38 23 62
2014 Non-visible minority 12 13 23 3 4 39 6 47 12 605

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 22 24 19 7 16 11 1 52 26 89
2020 Non-visible minority 35 28 16 5 5 9 1 71 12 544
2019 Visible minority 28 16 20 7 11 16 2 54 22 61
2019 Non-visible minority 35 27 15 6 5 10 1 70 13 508
2018 Visible minority 29 26 17 10 10 6 2 60 22 81
2018 Non-visible minority 31 29 19 5 5 11 1 67 11 563
2017 Visible minority 22 30 14 8 11 15 0 61 22 77
2017 Non-visible minority 30 30 19 3 4 12 2 70 9 594
2014 Visible minority 28 26 14 8 12 11 2 61 23 62
2014 Non-visible minority 28 26 19 3 3 19 1 68 8 604
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 21 25 13 23 18 0 1 46 41 89
2020 Non-visible minority 26 29 21 14 10 0 1 55 24 546

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 32 19 24 11 10 1 2 54 22 88
2020 Non-visible minority 34 29 19 10 7 1 0 64 17 545
2019 Visible minority 20 25 26 10 16 0 3 46 27 62
2019 Non-visible minority 20 26 24 16 14 0 0 46 30 507
2018 Visible minority 17 19 23 14 20 0 6 39 36 81
2018 Non-visible minority 17 23 22 19 19 0 1 40 38 566
2017 Visible minority 13 21 25 21 15 0 5 37 37 77
2017 Non-visible minority 21 24 20 17 16 0 2 46 33 596

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 17 18 23 23 17 0 2 36 41 89
2020 Non-visible minority 9 15 29 25 22 0 0 24 47 547
2019 Visible minority 17 26 19 14 24 0 0 43 38 62
2019 Non-visible minority 9 17 28 22 25 0 0 26 47 507
2018 Visible minority 15 21 20 20 21 0 3 37 42 81
2018 Non-visible minority 10 17 32 17 22 0 0 28 40 566
2017 Visible minority 10 23 28 24 13 0 2 34 38 77
2017 Non-visible minority 9 21 27 23 19 0 0 30 42 598

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 27 22 24 14 9 0 5 51 23 89
2020 Non-visible minority 22 32 24 14 7 0 1 54 21 545
2019 Visible minority 35 27 16 6 15 2 0 63 21 62
2019 Non-visible minority 22 33 23 13 8 0 0 56 21 503
2018 Visible minority 21 28 27 9 10 0 5 52 19 81
2018 Non-visible minority 20 36 26 12 5 0 2 57 17 562
2017 Visible minority 22 36 17 16 4 0 5 61 21 77
2017 Non-visible minority 23 31 25 10 7 0 3 56 18 594

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 11 15 20 22 26 3 2 28 51 88
2020 Non-visible minority 12 22 23 20 21 1 0 34 42 545
2019 Visible minority 18 22 17 7 35 2 0 40 42 62
2019 Non-visible minority 11 19 17 23 30 1 0 29 53 505
2018 Visible minority 14 18 17 19 29 0 4 33 49 81
2018 Non-visible minority 13 21 21 18 25 0 1 34 44 563
2017 Visible minority 11 19 24 25 13 1 6 33 41 76
2017 Non-visible minority 14 23 24 16 21 1 1 38 38 597

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 29 22 12 19 13 0 4 53 34 89
2020 Non-visible minority 23 26 21 14 14 0 1 50 29 545
2019 Visible minority 33 21 15 6 19 2 3 58 27 62
2019 Non-visible minority 28 22 20 12 15 0 3 51 28 508
2018 Visible minority 35 13 12 11 18 0 12 54 33 81
2018 Non-visible minority 29 21 21 10 15 0 4 53 26 560
2017 Visible minority 27 18 18 8 13 1 15 54 25 77
2017 Non-visible minority 25 24 18 12 13 1 6 54 27 597

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 21 19 24 18 17 0 1 41 35 89
2020 Non-visible minority 19 23 25 17 16 0 0 42 33 545
2019 Visible minority 25 25 19 6 24 0 2 50 31 62
2019 Non-visible minority 19 27 22 14 18 0 0 46 32 507
2018 Visible minority 26 20 21 11 19 0 4 47 31 81
2018 Non-visible minority 20 24 25 15 15 1 0 44 31 564
2017 Visible minority 30 23 25 12 10 0 0 53 22 77
2017 Non-visible minority 19 28 25 16 12 0 0 47 28 594

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 24 23 19 14 14 0 6 50 30 89
2020 Non-visible minority 27 22 20 13 11 0 7 53 25 545

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 27 30 25 3 11 0 4 59 15 88
2020 Non-visible minority 33 34 21 7 3 1 1 68 11 545
2019 Visible minority 24 32 13 17 14 0 0 57 30 62
2019 Non-visible minority 29 34 21 9 7 0 0 63 16 503
2018 Visible minority 30 22 19 12 14 1 1 54 26 81
2018 Non-visible minority 28 31 21 14 5 1 1 59 19 562
2017 Visible minority 27 26 22 14 7 0 4 56 21 76
2017 Non-visible minority 29 30 21 10 7 1 2 61 18 594

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 32 22 24 9 9 1 2 56 19 89
2020 Non-visible minority 31 35 20 9 4 1 0 67 13 546
2019 Visible minority 29 37 20 8 6 0 0 66 14 62
2019 Non-visible minority 35 30 19 10 5 0 1 66 15 504
2018 Visible minority 27 34 19 8 8 1 3 64 17 81
2018 Non-visible minority 33 34 19 8 4 0 1 68 13 559
2017 Visible minority 28 31 19 13 1 1 6 64 16 77
2017 Non-visible minority 36 33 17 7 5 1 1 71 13 594

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 29 28 21 11 9 1 0 58 20 88
2020 Non-visible minority 38 36 16 7 3 0 0 74 10 546
2019 Visible minority 35 23 26 5 11 0 0 58 16 62
2019 Non-visible minority 40 30 17 8 4 0 0 71 12 502
2018 Visible minority 32 30 21 7 8 0 1 63 15 80
2018 Non-visible minority 39 31 18 8 4 0 1 70 12 560
2017 Visible minority 29 31 13 16 7 0 3 62 24 76
2017 Non-visible minority 42 31 14 6 6 0 1 74 12 594

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 33 23 16 9 17 0 2 58 26 89
2020 Non-visible minority 43 27 14 10 5 0 1 70 15 545
2019 Visible minority 37 18 18 6 21 0 0 54 27 62
2019 Non-visible minority 41 26 17 7 9 0 0 67 16 500

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 27 26 24 12 8 0 2 55 20 89
2020 Non-visible minority 23 28 26 14 8 0 1 52 22 546

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 24 17 21 15 21 0 1 42 37 89
2020 Non-visible minority 25 32 21 13 8 1 0 58 21 544
2019 Visible minority 34 26 29 6 3 0 2 61 10 62
2019 Non-visible minority 37 27 19 8 7 1 0 65 15 501
2018 Visible minority 36 26 20 10 5 1 1 64 16 81
2018 Non-visible minority 33 29 22 9 5 0 2 63 14 557
2017 Visible minority 32 25 19 13 8 0 3 59 22 76
2017 Non-visible minority 33 35 19 8 4 0 1 69 12 594

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 30 23 23 13 10 0 1 54 23 89
2020 Non-visible minority 37 29 22 7 5 0 1 66 11 545
2019 Visible minority 49 21 17 3 8 0 2 71 11 62
2019 Non-visible minority 51 24 15 5 3 0 1 76 8 502
2018 Visible minority 47 26 16 5 1 3 1 76 7 81
2018 Non-visible minority 51 23 14 5 6 0 1 75 10 558
2017 Visible minority 52 22 13 7 3 0 3 76 10 76
2017 Non-visible minority 54 24 12 6 4 0 1 78 10 598

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 26 24 21 12 17 0 0 50 29 89
2020 Non-visible minority 21 32 26 13 8 0 0 53 20 546

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 45 25 12 6 8 1 2 73 14 89
2020 Non-visible minority 68 15 8 3 2 0 3 86 5 546
2019 Visible minority 53 14 15 5 2 0 11 76 7 62
2019 Non-visible minority 74 10 5 2 2 1 6 90 4 502
2018 Visible minority 59 14 11 4 3 1 8 80 7 81
2018 Non-visible minority 70 14 7 2 2 0 5 88 5 560

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 48 16 13 1 13 1 7 70 16 88
2020 Non-visible minority 77 12 4 2 3 1 1 90 5 544
2019 Visible minority 48 10 11 8 17 5 2 61 27 62
2019 Non-visible minority 71 12 7 5 4 0 1 85 8 508
2018 Visible minority 46 15 14 10 8 1 6 65 19 80
2018 Non-visible minority 69 13 6 7 4 0 2 84 10 561
2017 Visible minority 55 20 5 6 8 1 5 79 15 77
2017 Non-visible minority 71 12 6 4 4 1 2 85 8 598

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 48 28 6 8 7 1 2 78 15 88
2020 Non-visible minority 61 23 9 3 3 0 1 85 6 545
2019 Visible minority 46 26 13 5 7 2 2 75 12 62
2019 Non-visible minority 50 28 14 3 3 0 1 80 7 507
2018 Visible minority 44 29 10 8 9 0 0 73 17 81
2018 Non-visible minority 40 36 15 5 2 0 1 77 8 563
2017 Visible minority 46 26 14 4 6 0 4 75 11 77
2017 Non-visible minority 46 30 15 6 3 0 1 76 9 595

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 48 24 9 5 11 1 2 74 16 88
2020 Non-visible minority 62 18 10 5 3 0 1 81 9 543
2019 Visible minority 43 17 7 12 16 2 4 64 29 62
2019 Non-visible minority 57 19 13 5 5 1 1 77 11 505
2018 Visible minority 43 21 16 6 11 0 3 65 18 81
2018 Non-visible minority 53 21 13 6 6 0 1 75 12 559
2017 Visible minority 48 23 9 9 8 0 4 73 18 77
2017 Non-visible minority 59 19 9 5 6 1 1 79 12 599

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 49 12 4 6 6 0 23 79 15 89
2020 Non-visible minority 60 10 8 3 1 0 17 85 5 543
2019 Visible minority 49 10 9 3 3 0 25 79 9 62
2019 Non-visible minority 54 13 6 2 2 0 23 87 5 504
2018 Visible minority 53 10 8 5 0 0 25 83 7 80
2018 Non-visible minority 49 16 7 3 1 0 23 85 5 557
2017 Visible minority 52 8 9 1 1 0 29 84 4 76
2017 Non-visible minority 52 14 7 2 1 0 23 86 4 597

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 58 14 6 10 4 0 8 78 15 88
2020 Non-visible minority 54 26 13 4 1 0 1 81 6 547
2019 Visible minority 56 19 10 3 5 2 5 81 8 62
2019 Non-visible minority 61 20 12 3 1 0 3 84 4 506
2018 Visible minority 59 11 16 5 0 0 9 77 6 80
2018 Non-visible minority 53 25 12 4 1 0 4 82 5 558
2017 Visible minority 56 25 9 1 1 0 8 88 3 75
2017 Non-visible minority 58 23 9 4 1 1 4 86 5 595

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 64 17 8 2 5 0 4 84 7 88
2020 Non-visible minority 82 11 2 2 1 1 1 95 3 548
2019 Visible minority 67 14 6 3 2 2 5 88 5 62
2019 Non-visible minority 80 10 4 1 3 0 2 92 4 505
2018 Visible minority 51 21 6 5 8 0 8 79 15 80
2018 Non-visible minority 72 15 4 3 3 0 4 90 6 561
2017 Visible minority 62 12 12 1 4 1 7 81 6 76
2017 Non-visible minority 76 13 4 1 2 1 3 92 3 598

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 42 25 14 5 7 0 7 72 13 88
2020 Non-visible minority 44 29 17 6 2 1 1 74 9 547
2019 Visible minority 58 23 13 0 5 0 2 82 5 62
2019 Non-visible minority 55 26 13 3 2 0 1 82 4 506
2018 Visible minority 52 27 11 3 5 0 1 81 8 80
2018 Non-visible minority 50 28 15 3 2 0 1 80 5 560
2017 Visible minority 45 32 12 6 1 0 5 81 7 77
2017 Non-visible minority 51 30 12 3 2 0 2 82 5 596

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 26 25 36 9 4 0 1 51 13 89
2020 Non-visible minority 19 41 26 9 5 0 0 60 14 548

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 12 23 30 21 12 0 1 36 33 89
2020 Non-visible minority 5 25 37 23 9 0 0 30 32 546
2019 Visible minority 7 33 32 16 13 0 0 40 28 62
2019 Non-visible minority 7 22 41 17 12 0 0 30 29 508
2018 Visible minority 7 27 42 11 13 0 0 34 24 81
2018 Non-visible minority 7 24 38 20 10 0 0 32 30 565
2017 Visible minority 5 28 40 16 10 1 0 33 26 77
2017 Non-visible minority 7 20 41 20 11 0 1 28 31 598

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 19 24 32 14 9 0 2 23 44 89
2020 Non-visible minority 14 28 37 16 4 0 0 20 42 544
2019 Visible minority 18 16 47 13 5 0 0 18 34 61
2019 Non-visible minority 16 26 35 16 6 0 0 22 43 506
2018 Visible minority 13 19 45 15 9 0 0 23 32 80
2018 Non-visible minority 14 25 37 17 6 0 0 23 40 554
2017 Visible minority 5 21 56 15 4 0 0 18 26 77
2017 Non-visible minority 11 24 41 16 8 0 0 24 35 593

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 31 35 16 6 11 0 0 66 17 88
2020 Non-visible minority 39 44 10 4 2 1 0 83 6 544
2019 Visible minority 29 28 19 8 11 5 0 60 20 61
2019 Non-visible minority 26 41 16 11 5 1 0 67 17 506
2018 Visible minority 30 31 18 11 4 5 0 64 16 81
2018 Non-visible minority 25 43 15 10 6 1 0 68 16 563
2017 Visible minority 16 35 19 13 10 6 0 54 25 77
2017 Non-visible minority 17 40 16 13 10 4 0 59 24 597

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 32 32 20 4 10 2 0 66 14 87
2020 Non-visible minority 37 36 12 7 5 3 0 75 12 544

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 27 32 8 15 15 1 1 61 31 89
2020 Non-visible minority 37 28 10 11 12 2 0 66 24 547

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 41 30 15 1 11 2 0 72 12 89
2020 Non-visible minority 47 27 12 5 4 4 1 78 10 546

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 23 34 14 7 21 1 0 58 28 89
2020 Non-visible minority 29 32 18 12 8 2 0 62 20 546
2019 Visible minority 25 14 21 11 27 2 0 39 39 62
2019 Non-visible minority 17 34 14 18 15 1 0 52 34 507
2018 Visible minority 26 16 23 20 11 4 0 44 32 80
2018 Non-visible minority 18 33 19 17 12 1 0 51 30 562
2017 Visible minority 15 35 14 17 16 2 0 51 35 77
2017 Non-visible minority 15 36 18 17 13 2 0 51 30 598

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 39 33 12 12 4 0 0 72 16 89
2020 Non-visible minority 39 43 9 6 3 0 0 82 9 548

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 39 35 10 10 6 0 0 74 16 89
2020 Non-visible minority 43 40 7 7 2 1 0 83 10 548

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 43 30 16 6 5 0 0 73 11 88
2020 Non-visible minority 39 40 13 6 1 0 1 80 7 543

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 41 33 13 9 2 1 1 75 11 89
2020 Non-visible minority 50 32 10 4 1 1 2 84 5 543

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 53 10 7 1 6 12 11 82 9 89
2020 Non-visible minority 58 12 8 1 1 15 5 87 2 546

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 44 38 8 6 2 2 0 83 9 88
2020 Non-visible minority 54 35 6 2 1 1 0 90 4 542

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 44 25 10 6 13 1 0 70 20 88
2020 Non-visible minority 50 29 7 8 5 1 0 80 13 548

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 48 24 12 6 10 0 0 72 16 88
2020 Non-visible minority 54 30 7 5 4 0 0 83 10 547

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 25 67 0 0 8 0 0 92 8 15
2020 Non-visible minority 25 43 8 18 4 1 1 69 22 110
2019 Visible minority 41 30 20 0 0 10 0 78 0 10
2019 Non-visible minority 16 59 7 17 0 1 0 75 17 91

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 100 0 15
2020 Non-visible minority 98 2 110

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 15 70 0 7 8 0 0 85 15 15
2020 Non-visible minority 20 38 17 18 7 0 0 58 25 108
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 13 87 88
2020 Non-visible minority 6 94 546

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 21 79 88
2020 Non-visible minority 12 88 544
2019 Visible minority 23 77 62
2019 Non-visible minority 16 84 508
2017 Visible minority 21 79 77
2017 Non-visible minority 19 81 597
2014 Visible minority 14 86 62
2014 Non-visible minority 14 86 606

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 40 60 18
2020 Non-visible minority 62 38 64

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 65 35 18
2020 Non-visible minority 81 19 64
2019 Visible minority 69 31 13
2019 Non-visible minority 82 18 81
2017 Visible minority 89 11 16
2017 Non-visible minority 77 23 112
2014 Non-visible minority 75 25 86

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 57 26 8 0 9 0 0 83 9 12
2020 Non-visible minority 47 40 5 8 0 0 0 87 8 52
2017 Visible minority 40 27 6 8 19 0 0 67 27 14
2017 Non-visible minority 46 28 6 12 7 1 0 75 19 87
2014 Non-visible minority 55 30 6 7 1 2 0 86 8 65

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 41 28 10 7 9 1 3 72 17 89
2020 Non-visible minority 45 31 8 5 3 3 5 83 9 547
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 25 44 27 4 64 36 89
2020 Non-visible minority 26 54 19 1 67 33 548

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 42 58 22
2020 Non-visible minority 41 59 144

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 17 10 26 14 29 0 4 28 45 22
2020 Non-visible minority 9 22 12 16 32 1 7 34 53 144

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 5 14 20 18 34 5 4 20 58 22
2020 Non-visible minority 4 11 6 15 61 1 2 16 78 145

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 46 18 5 5 3 6 17 84 11 89
2020 Non-visible minority 47 16 10 6 5 2 15 76 13 546
2019 Visible minority 30 16 20 2 12 4 17 58 17 61
2019 Non-visible minority 43 18 13 7 10 0 8 67 19 505
2018 Visible minority 31 16 24 3 8 5 13 57 13 80
2018 Non-visible minority 48 12 13 8 9 1 9 67 19 564
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