2020 Public Service Employee Survey Results for Canadian Human Rights Commission by Question 108. In total, how many years have you been working in the federal public service?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 41 49 2 6 2 0 0 90 8 38
2020 3 to 10 years in the federal public service 32 42 2 23 1 0 0 74 24 58
2020 11 to 20 years in the federal public service 15 51 9 22 2 0 0 67 24 73
2020 More than 20 years in the federal public service 20 43 6 23 7 0 0 63 31 30

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 86 12 0 2 0 0 0 98 2 38
2020 3 to 10 years in the federal public service 86 7 4 3 0 0 0 93 3 57
2020 11 to 20 years in the federal public service 70 18 2 8 2 0 0 88 10 73
2020 More than 20 years in the federal public service 51 26 11 7 5 0 0 78 12 29
2017 Less than 3 years in the federal public service 55 33 11 0 0 0 0 89 0 10
2017 3 to 10 years in the federal public service 60 35 0 3 2 0 0 95 5 48
2017 11 to 20 years in the federal public service 74 19 3 3 0 0 0 93 3 60
2017 More than 20 years in the federal public service 57 36 0 7 0 0 0 93 7 19
2014 3 to 10 years in the federal public service 78 15 4 1 1 1 0 94 3 82
2014 11 to 20 years in the federal public service 72 15 6 6 0 2 0 89 6 54
2014 More than 20 years in the federal public service 79 13 0 3 0 5 0 97 3 31

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 40 35 6 15 2 0 2 76 18 38
2020 3 to 10 years in the federal public service 34 34 10 18 5 0 0 67 23 56
2020 11 to 20 years in the federal public service 38 45 7 8 2 0 1 84 10 73
2020 More than 20 years in the federal public service 25 51 17 7 0 0 0 76 7 30
2019 Less than 3 years in the federal public service 58 31 3 7 0 0 0 89 7 27
2019 3 to 10 years in the federal public service 46 38 7 9 0 0 0 83 9 42
2019 11 to 20 years in the federal public service 56 37 2 4 1 0 0 93 5 52
2019 More than 20 years in the federal public service 44 38 9 8 0 0 0 82 8 22
2017 Less than 3 years in the federal public service 48 40 0 0 11 0 0 89 11 10
2017 3 to 10 years in the federal public service 41 54 0 5 0 0 0 95 5 48
2017 11 to 20 years in the federal public service 52 34 3 5 5 0 0 86 11 60
2017 More than 20 years in the federal public service 52 38 0 10 0 0 0 90 10 19
2014 3 to 10 years in the federal public service 53 37 2 4 3 1 0 91 7 82
2014 11 to 20 years in the federal public service 51 37 2 8 2 0 0 88 10 54
2014 More than 20 years in the federal public service 67 23 3 6 0 0 0 90 6 31

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 32 5 3 3 3 0 89 6 38
2020 3 to 10 years in the federal public service 32 35 14 16 1 0 2 68 18 58
2020 11 to 20 years in the federal public service 37 42 14 2 4 0 2 80 6 72
2020 More than 20 years in the federal public service 35 35 17 10 0 0 3 72 11 30
2019 Less than 3 years in the federal public service 45 37 11 8 0 0 0 82 8 27
2019 3 to 10 years in the federal public service 46 38 4 7 5 0 0 84 12 42
2019 11 to 20 years in the federal public service 43 36 6 13 1 0 0 79 15 52
2019 More than 20 years in the federal public service 44 42 9 5 0 0 0 86 5 22
2018 Less than 3 years in the federal public service 38 49 5 4 0 0 4 90 4 23
2018 3 to 10 years in the federal public service 35 38 7 15 6 0 0 72 21 42
2018 11 to 20 years in the federal public service 38 42 7 13 0 0 0 80 13 51
2018 More than 20 years in the federal public service 60 31 0 5 0 5 0 94 6 19
2017 Less than 3 years in the federal public service 55 34 11 0 0 0 0 89 0 10
2017 3 to 10 years in the federal public service 39 35 21 5 0 0 0 74 5 48
2017 11 to 20 years in the federal public service 36 42 10 6 6 0 0 78 13 60
2017 More than 20 years in the federal public service 42 32 12 15 0 0 0 73 15 19
2014 3 to 10 years in the federal public service 48 33 8 5 4 1 0 82 9 82
2014 11 to 20 years in the federal public service 43 43 7 6 2 0 0 85 8 54
2014 More than 20 years in the federal public service 67 22 3 0 3 0 5 93 4 31

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 29 9 3 0 0 2 88 3 38
2020 3 to 10 years in the federal public service 41 27 15 12 3 1 0 69 16 58
2020 11 to 20 years in the federal public service 57 23 14 2 3 1 0 81 4 72
2020 More than 20 years in the federal public service 38 45 10 7 0 0 0 83 7 30
2019 Less than 3 years in the federal public service 61 28 11 0 0 0 0 89 0 26
2019 3 to 10 years in the federal public service 56 34 5 5 0 0 0 90 5 41
2019 11 to 20 years in the federal public service 52 35 10 2 1 0 0 87 3 52
2019 More than 20 years in the federal public service 46 45 5 4 0 0 0 91 4 21
2017 Less than 3 years in the federal public service 69 31 0 0 0 0 0 100 0 10
2017 3 to 10 years in the federal public service 61 34 2 2 2 0 0 95 3 48
2017 11 to 20 years in the federal public service 56 31 6 2 5 0 0 87 7 60
2017 More than 20 years in the federal public service 52 37 11 0 0 0 0 89 0 19
2014 3 to 10 years in the federal public service 57 33 4 5 0 1 0 91 5 82
2014 11 to 20 years in the federal public service 62 26 4 6 2 0 0 89 8 54
2014 More than 20 years in the federal public service 64 33 0 3 0 0 0 97 3 31

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 66 23 3 5 0 3 0 92 5 38
2020 3 to 10 years in the federal public service 43 33 10 12 1 0 0 77 13 58
2020 11 to 20 years in the federal public service 45 35 10 5 3 0 2 82 8 71
2020 More than 20 years in the federal public service 52 26 9 8 4 0 0 78 13 30
2019 Less than 3 years in the federal public service 55 30 8 7 0 0 0 86 7 27
2019 3 to 10 years in the federal public service 68 22 3 7 0 0 0 90 7 41
2019 11 to 20 years in the federal public service 64 20 8 2 4 0 2 86 6 52
2019 More than 20 years in the federal public service 72 20 0 0 5 0 4 95 5 22
2018 Less than 3 years in the federal public service 78 9 8 0 0 4 0 91 0 23
2018 3 to 10 years in the federal public service 60 19 10 5 2 3 3 83 7 42
2018 11 to 20 years in the federal public service 59 27 4 10 0 0 0 87 10 52
2018 More than 20 years in the federal public service 54 26 0 20 0 0 0 80 20 19
2017 Less than 3 years in the federal public service 79 10 0 11 0 0 0 89 11 10
2017 3 to 10 years in the federal public service 48 30 16 5 0 0 2 79 5 48
2017 11 to 20 years in the federal public service 64 21 7 6 1 0 0 85 7 59
2017 More than 20 years in the federal public service 51 22 15 13 0 0 0 73 13 19
2014 3 to 10 years in the federal public service 66 22 6 4 1 1 0 89 5 82
2014 11 to 20 years in the federal public service 60 29 2 4 6 0 0 88 10 54
2014 More than 20 years in the federal public service 70 16 3 10 0 0 0 86 10 31

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 68 13 16 3 0 0 0 81 3 38
2020 3 to 10 years in the federal public service 52 33 4 9 2 0 0 85 11 58
2020 11 to 20 years in the federal public service 56 31 7 3 3 1 0 87 5 73
2020 More than 20 years in the federal public service 49 44 7 0 0 0 0 93 0 30
2019 Less than 3 years in the federal public service 50 38 12 0 0 0 0 88 0 27
2019 3 to 10 years in the federal public service 53 33 8 7 0 0 0 86 7 42
2019 11 to 20 years in the federal public service 58 32 8 0 1 0 0 91 1 52
2019 More than 20 years in the federal public service 48 33 5 9 5 0 0 81 14 22
2018 Less than 3 years in the federal public service 43 47 5 4 0 0 0 91 4 23
2018 3 to 10 years in the federal public service 52 31 5 3 9 0 0 83 12 42
2018 11 to 20 years in the federal public service 41 48 2 6 2 0 0 90 8 52
2018 More than 20 years in the federal public service 58 37 5 0 0 0 0 95 0 19
2017 Less than 3 years in the federal public service 48 40 0 11 0 0 0 89 11 10
2017 3 to 10 years in the federal public service 40 37 10 7 7 0 0 76 14 48
2017 11 to 20 years in the federal public service 52 40 5 0 4 0 0 91 4 60
2017 More than 20 years in the federal public service 41 39 15 0 5 0 0 80 5 19
2014 3 to 10 years in the federal public service 51 33 7 8 1 0 0 84 9 82
2014 11 to 20 years in the federal public service 52 36 6 5 0 0 0 88 5 54
2014 More than 20 years in the federal public service 77 20 3 0 0 0 0 97 0 31

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 25 17 0 0 3 2 82 0 38
2020 3 to 10 years in the federal public service 43 34 7 16 0 0 0 77 16 57
2020 11 to 20 years in the federal public service 43 40 3 8 4 1 0 85 12 73
2020 More than 20 years in the federal public service 46 30 16 3 4 0 0 77 7 30
2019 Less than 3 years in the federal public service 43 44 12 0 0 0 0 88 0 27
2019 3 to 10 years in the federal public service 46 36 10 7 2 0 0 81 9 42
2019 11 to 20 years in the federal public service 47 27 14 10 3 0 0 73 13 52
2019 More than 20 years in the federal public service 43 29 22 6 0 0 0 72 6 22
2018 Less than 3 years in the federal public service 57 35 8 0 0 0 0 92 0 23
2018 3 to 10 years in the federal public service 49 28 4 8 11 0 0 77 19 42
2018 11 to 20 years in the federal public service 41 29 14 12 4 0 0 70 16 52
2018 More than 20 years in the federal public service 44 42 5 5 0 5 0 90 6 19
2017 Less than 3 years in the federal public service 67 10 0 11 0 0 12 87 13 10
2017 3 to 10 years in the federal public service 34 47 13 4 2 0 0 81 5 48
2017 11 to 20 years in the federal public service 41 35 11 10 3 0 0 76 13 60
2017 More than 20 years in the federal public service 46 42 7 0 5 0 0 88 5 19
2014 3 to 10 years in the federal public service 47 32 9 7 5 0 0 79 13 82
2014 11 to 20 years in the federal public service 36 40 10 8 6 0 0 76 14 54
2014 More than 20 years in the federal public service 71 13 9 3 3 0 0 84 7 31

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 27 5 14 0 0 0 81 14 38
2020 3 to 10 years in the federal public service 26 47 16 10 0 0 0 73 10 57
2020 11 to 20 years in the federal public service 34 48 6 7 5 0 0 82 12 73
2020 More than 20 years in the federal public service 48 29 10 9 0 0 4 80 9 30
2019 Less than 3 years in the federal public service 44 48 3 4 0 0 0 93 4 27
2019 3 to 10 years in the federal public service 42 41 7 9 0 0 0 84 9 42
2019 11 to 20 years in the federal public service 35 39 17 6 3 0 0 74 9 52
2019 More than 20 years in the federal public service 46 28 6 14 6 0 0 75 20 22
2018 Less than 3 years in the federal public service 35 52 0 8 0 4 0 91 9 23
2018 3 to 10 years in the federal public service 26 49 9 13 3 0 0 75 16 42
2018 11 to 20 years in the federal public service 38 29 14 18 2 0 0 66 20 52
2018 More than 20 years in the federal public service 60 25 10 5 0 0 0 85 5 19
2017 Less than 3 years in the federal public service 67 10 11 0 0 0 12 87 0 10
2017 3 to 10 years in the federal public service 33 44 7 12 2 0 2 79 14 48
2017 11 to 20 years in the federal public service 33 45 9 4 8 0 0 78 13 60
2017 More than 20 years in the federal public service 30 43 17 5 5 0 0 73 10 19

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 71 19 8 2 0 0 0 90 2 38
2020 3 to 10 years in the federal public service 55 36 2 5 2 0 0 91 7 56
2020 11 to 20 years in the federal public service 65 22 10 1 2 0 0 87 3 73
2020 More than 20 years in the federal public service 67 26 3 0 4 0 0 93 4 30
2019 Less than 3 years in the federal public service 63 37 0 0 0 0 0 100 0 27
2019 3 to 10 years in the federal public service 58 31 9 0 2 0 0 89 2 42
2019 11 to 20 years in the federal public service 58 33 6 2 1 0 0 91 3 52
2019 More than 20 years in the federal public service 55 35 5 0 6 0 0 90 6 22
2018 Less than 3 years in the federal public service 59 32 10 0 0 0 0 90 0 22
2018 3 to 10 years in the federal public service 57 31 10 0 2 0 0 88 2 42
2018 11 to 20 years in the federal public service 66 23 4 4 2 0 0 90 6 51
2018 More than 20 years in the federal public service 65 30 0 0 0 5 0 100 0 19
2017 Less than 3 years in the federal public service 79 21 0 0 0 0 0 100 0 10
2017 3 to 10 years in the federal public service 48 37 9 4 2 0 0 86 6 48
2017 11 to 20 years in the federal public service 46 39 3 8 3 0 0 86 11 60
2017 More than 20 years in the federal public service 56 32 12 0 0 0 0 88 0 19
2014 3 to 10 years in the federal public service 51 40 6 4 0 0 0 90 4 82
2014 11 to 20 years in the federal public service 60 29 9 0 2 0 0 89 2 54
2014 More than 20 years in the federal public service 73 24 3 0 0 0 0 97 0 31

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 60 19 14 6 0 0 0 80 6 38
2020 3 to 10 years in the federal public service 38 42 2 10 7 0 0 81 17 57
2020 11 to 20 years in the federal public service 49 30 4 8 7 1 0 80 15 72
2020 More than 20 years in the federal public service 52 17 19 4 7 0 0 70 11 30
2019 Less than 3 years in the federal public service 54 38 3 4 0 0 0 92 4 27
2019 3 to 10 years in the federal public service 47 31 15 4 2 0 0 78 7 42
2019 11 to 20 years in the federal public service 58 25 10 2 6 0 0 83 8 52
2019 More than 20 years in the federal public service 48 36 6 5 6 0 0 84 10 22
2018 Less than 3 years in the federal public service 50 42 9 0 0 0 0 91 0 22
2018 3 to 10 years in the federal public service 38 39 12 3 9 0 0 77 11 42
2018 11 to 20 years in the federal public service 52 30 10 4 4 0 0 82 8 51
2018 More than 20 years in the federal public service 55 30 5 11 0 0 0 85 11 19
2017 Less than 3 years in the federal public service 79 10 0 0 11 0 0 89 11 10
2017 3 to 10 years in the federal public service 37 36 14 11 2 0 0 73 13 48
2017 11 to 20 years in the federal public service 42 34 12 5 6 0 0 76 12 60
2017 More than 20 years in the federal public service 43 40 12 0 5 0 0 83 5 18

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 67 21 5 5 0 0 2 90 5 38
2020 3 to 10 years in the federal public service 55 27 7 7 4 0 0 82 11 57
2020 11 to 20 years in the federal public service 68 22 7 1 2 0 0 90 3 72
2020 More than 20 years in the federal public service 69 27 0 4 0 0 0 96 4 30
2019 Less than 3 years in the federal public service 63 26 12 0 0 0 0 88 0 27
2019 3 to 10 years in the federal public service 63 30 7 0 0 0 0 93 0 40
2019 11 to 20 years in the federal public service 71 24 2 0 3 0 0 95 3 51
2019 More than 20 years in the federal public service 61 25 8 6 0 0 0 86 6 22
2018 Less than 3 years in the federal public service 58 34 9 0 0 0 0 91 0 22
2018 3 to 10 years in the federal public service 62 21 12 0 5 0 0 83 5 42
2018 11 to 20 years in the federal public service 58 38 2 2 0 0 0 96 2 51
2018 More than 20 years in the federal public service 75 25 0 0 0 0 0 100 0 19
2017 Less than 3 years in the federal public service 58 20 21 0 0 0 0 79 0 10
2017 3 to 10 years in the federal public service 52 37 7 4 0 0 0 89 4 48
2017 11 to 20 years in the federal public service 66 26 2 4 2 0 0 92 6 60
2017 More than 20 years in the federal public service 52 34 9 0 5 0 0 86 5 19
2014 3 to 10 years in the federal public service 68 22 6 4 0 0 0 90 4 82
2014 11 to 20 years in the federal public service 72 23 2 4 0 0 0 95 4 54
2014 More than 20 years in the federal public service 80 17 3 0 0 0 0 97 0 31

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 58 28 8 0 4 0 2 88 4 36
2020 3 to 10 years in the federal public service 46 24 13 10 7 0 0 70 17 57
2020 11 to 20 years in the federal public service 48 30 5 10 3 4 0 81 14 72
2020 More than 20 years in the federal public service 52 30 6 7 0 4 0 86 8 30
2019 Less than 3 years in the federal public service 48 44 8 0 0 0 0 92 0 27
2019 3 to 10 years in the federal public service 46 34 12 9 0 0 0 80 9 42
2019 11 to 20 years in the federal public service 42 38 4 12 4 0 0 81 16 50
2019 More than 20 years in the federal public service 43 47 6 0 5 0 0 90 5 22
2018 Less than 3 years in the federal public service 45 42 9 0 0 4 0 91 0 22
2018 3 to 10 years in the federal public service 46 35 0 7 11 0 0 82 18 42
2018 11 to 20 years in the federal public service 57 25 6 10 2 0 0 82 12 51
2018 More than 20 years in the federal public service 44 46 5 0 0 5 0 94 0 19
2017 Less than 3 years in the federal public service 51 37 0 11 0 0 0 89 11 10
2017 3 to 10 years in the federal public service 41 33 13 11 2 0 0 74 13 48
2017 11 to 20 years in the federal public service 40 38 9 4 8 0 0 78 13 60
2017 More than 20 years in the federal public service 38 48 14 0 0 0 0 86 0 19
2014 3 to 10 years in the federal public service 48 32 11 4 5 0 0 80 9 82
2014 11 to 20 years in the federal public service 39 39 14 2 6 0 0 78 8 54
2014 More than 20 years in the federal public service 50 23 16 6 0 5 0 76 7 31

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 67 17 7 7 0 2 0 85 7 38
2020 3 to 10 years in the federal public service 51 30 15 0 4 0 0 81 4 57
2020 11 to 20 years in the federal public service 53 26 12 5 2 2 1 81 7 73
2020 More than 20 years in the federal public service 49 33 9 4 4 0 0 83 8 30
2019 Less than 3 years in the federal public service 52 40 4 4 0 0 0 92 4 27
2019 3 to 10 years in the federal public service 48 36 12 4 0 0 0 84 4 42
2019 11 to 20 years in the federal public service 60 25 12 0 4 0 0 84 4 52
2019 More than 20 years in the federal public service 51 34 10 5 0 0 0 85 5 22
2018 Less than 3 years in the federal public service 51 44 5 0 0 0 0 95 0 22
2018 3 to 10 years in the federal public service 48 28 10 10 4 0 0 76 14 41
2018 11 to 20 years in the federal public service 58 27 10 4 0 0 0 86 4 51
2018 More than 20 years in the federal public service 60 30 5 5 0 0 0 90 5 19
2017 Less than 3 years in the federal public service 47 30 0 0 11 0 12 87 13 10
2017 3 to 10 years in the federal public service 42 46 7 5 0 0 0 87 5 48
2017 11 to 20 years in the federal public service 42 45 5 1 7 0 0 86 8 60
2017 More than 20 years in the federal public service 37 36 16 6 5 0 0 73 11 19
2014 3 to 10 years in the federal public service 52 26 11 6 5 0 0 78 12 82
2014 11 to 20 years in the federal public service 45 31 13 6 4 0 0 76 10 54
2014 More than 20 years in the federal public service 69 14 6 3 3 5 0 86 7 31

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 58 27 12 0 0 3 0 87 0 38
2020 3 to 10 years in the federal public service 30 55 7 6 2 0 0 85 7 58
2020 11 to 20 years in the federal public service 40 41 8 8 3 0 0 81 11 73
2020 More than 20 years in the federal public service 41 38 6 10 5 0 0 79 15 29
2019 Less than 3 years in the federal public service 52 41 8 0 0 0 0 92 0 27
2019 3 to 10 years in the federal public service 40 41 15 4 0 0 0 81 4 42
2019 11 to 20 years in the federal public service 50 34 8 4 4 0 0 85 8 52
2019 More than 20 years in the federal public service 42 34 20 0 5 0 0 76 5 22
2018 Less than 3 years in the federal public service 45 55 0 0 0 0 0 100 0 22
2018 3 to 10 years in the federal public service 44 34 12 7 2 0 0 78 9 42
2018 11 to 20 years in the federal public service 45 37 8 8 2 0 0 82 10 51
2018 More than 20 years in the federal public service 41 33 5 16 0 5 0 78 17 18
2017 Less than 3 years in the federal public service 50 38 11 0 0 0 0 89 0 10
2017 3 to 10 years in the federal public service 36 45 12 7 0 0 0 80 7 48
2017 11 to 20 years in the federal public service 35 38 14 6 6 0 0 74 13 60
2017 More than 20 years in the federal public service 35 50 9 0 5 0 0 86 5 19
2014 3 to 10 years in the federal public service 52 34 7 5 1 0 0 87 6 82
2014 11 to 20 years in the federal public service 49 41 4 2 4 0 0 90 6 53
2014 More than 20 years in the federal public service 57 29 3 6 0 5 0 90 7 31

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 67 26 7 0 0 0 0 93 0 38
2020 3 to 10 years in the federal public service 51 31 6 9 3 0 0 81 12 58
2020 11 to 20 years in the federal public service 63 26 8 2 1 0 0 89 3 73
2020 More than 20 years in the federal public service 52 41 3 4 0 0 0 93 4 30
2019 Less than 3 years in the federal public service 58 34 8 0 0 0 0 92 0 27
2019 3 to 10 years in the federal public service 50 41 7 2 0 0 0 91 2 42
2019 11 to 20 years in the federal public service 54 39 4 2 1 0 0 93 3 52
2019 More than 20 years in the federal public service 43 38 8 6 5 0 0 81 10 22
2018 Less than 3 years in the federal public service 48 43 9 0 0 0 0 91 0 22
2018 3 to 10 years in the federal public service 54 29 7 5 2 3 0 86 7 42
2018 11 to 20 years in the federal public service 56 28 8 6 2 0 0 84 8 51
2018 More than 20 years in the federal public service 64 31 5 0 0 0 0 95 0 19
2017 Less than 3 years in the federal public service 62 26 11 0 0 0 0 89 0 10
2017 3 to 10 years in the federal public service 47 38 2 8 2 3 0 87 11 48
2017 11 to 20 years in the federal public service 50 37 6 2 5 0 0 87 7 60
2017 More than 20 years in the federal public service 54 18 23 0 5 0 0 71 5 18
2014 3 to 10 years in the federal public service 57 25 11 7 1 0 0 81 8 82
2014 11 to 20 years in the federal public service 63 31 3 2 0 0 0 95 2 54
2014 More than 20 years in the federal public service 77 20 0 0 3 0 0 97 3 31

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 38 14 0 0 0 0 86 0 38
2020 3 to 10 years in the federal public service 20 39 22 13 5 0 2 60 18 58
2020 11 to 20 years in the federal public service 19 37 24 12 9 0 0 56 21 71
2020 More than 20 years in the federal public service 27 20 10 13 26 0 3 49 41 30
2019 Less than 3 years in the federal public service 53 28 15 0 4 0 0 81 4 27
2019 3 to 10 years in the federal public service 40 31 22 7 0 0 0 71 7 42
2019 11 to 20 years in the federal public service 40 24 14 13 9 0 0 64 22 52
2019 More than 20 years in the federal public service 26 38 8 14 14 0 0 64 28 22
2018 Less than 3 years in the federal public service 56 28 12 0 0 4 0 87 0 23
2018 3 to 10 years in the federal public service 39 24 17 13 7 0 0 63 20 41
2018 11 to 20 years in the federal public service 30 38 17 5 7 0 2 70 13 52
2018 More than 20 years in the federal public service 21 48 11 15 5 0 0 69 20 19
2017 Less than 3 years in the federal public service 29 59 0 0 0 0 12 100 0 10
2017 3 to 10 years in the federal public service 43 37 14 2 4 0 0 80 6 48
2017 11 to 20 years in the federal public service 28 40 13 7 11 1 0 69 18 60
2017 More than 20 years in the federal public service 19 31 29 22 0 0 0 50 22 19
2014 3 to 10 years in the federal public service 55 30 10 2 1 1 0 86 4 82
2014 11 to 20 years in the federal public service 40 34 14 4 8 0 0 74 11 54
2014 More than 20 years in the federal public service 33 28 19 14 3 0 3 63 17 31

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 3 8 31 28 22 6 2 54 12 38
2020 3 to 10 years in the federal public service 3 30 28 31 9 0 0 39 33 58
2020 11 to 20 years in the federal public service 3 16 35 32 10 2 2 43 20 72
2020 More than 20 years in the federal public service 18 7 46 28 0 0 0 28 26 30
2019 Less than 3 years in the federal public service 0 15 27 34 21 3 0 57 16 27
2019 3 to 10 years in the federal public service 7 23 33 22 15 0 0 36 31 42
2019 11 to 20 years in the federal public service 4 19 42 25 9 0 0 34 24 52
2019 More than 20 years in the federal public service 15 19 30 31 5 0 0 36 34 22
2018 Less than 3 years in the federal public service 4 13 34 31 13 4 0 46 18 23
2018 3 to 10 years in the federal public service 7 21 29 16 22 0 5 40 30 42
2018 11 to 20 years in the federal public service 10 33 26 22 8 0 2 30 43 52
2018 More than 20 years in the federal public service 5 32 20 22 16 5 0 40 39 19
2017 Less than 3 years in the federal public service 0 23 29 10 10 11 16 28 33 10
2017 3 to 10 years in the federal public service 13 28 28 18 12 2 0 30 42 48
2017 11 to 20 years in the federal public service 17 27 36 11 7 0 1 19 45 60
2017 More than 20 years in the federal public service 7 36 42 5 10 0 0 16 43 19
2014 3 to 10 years in the federal public service 2 18 33 29 13 1 3 44 22 82
2014 11 to 20 years in the federal public service 2 13 38 26 21 0 0 47 15 53
2014 More than 20 years in the federal public service 0 13 48 17 23 0 0 40 13 30

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 2 9 6 23 52 3 5 81 12 38
2020 3 to 10 years in the federal public service 6 18 16 34 25 2 0 59 24 58
2020 11 to 20 years in the federal public service 2 16 27 28 23 1 3 53 19 72
2020 More than 20 years in the federal public service 9 13 28 28 16 3 3 47 23 30
2019 Less than 3 years in the federal public service 0 4 8 35 50 4 0 88 4 26
2019 3 to 10 years in the federal public service 5 7 26 39 23 0 0 62 12 42
2019 11 to 20 years in the federal public service 2 14 37 25 20 0 2 46 16 52
2019 More than 20 years in the federal public service 6 18 15 35 26 0 0 62 23 22
2018 Less than 3 years in the federal public service 0 4 37 19 37 4 0 58 4 23
2018 3 to 10 years in the federal public service 0 18 30 21 29 2 0 51 18 42
2018 11 to 20 years in the federal public service 8 21 31 26 10 2 2 37 30 52
2018 More than 20 years in the federal public service 5 22 15 43 11 5 0 57 28 19
2017 Less than 3 years in the federal public service 11 0 7 33 32 0 16 78 14 10
2017 3 to 10 years in the federal public service 10 16 23 28 18 2 3 48 27 48
2017 11 to 20 years in the federal public service 10 11 32 26 19 0 3 46 21 60
2017 More than 20 years in the federal public service 7 14 37 33 10 0 0 43 21 19
2014 3 to 10 years in the federal public service 4 6 19 37 27 2 5 68 11 82
2014 11 to 20 years in the federal public service 2 7 18 25 39 0 8 70 10 54
2014 More than 20 years in the federal public service 0 4 24 49 19 5 0 71 4 30

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 2 0 35 13 39 6 5 58 2 38
2020 3 to 10 years in the federal public service 9 10 34 28 15 3 1 45 20 57
2020 11 to 20 years in the federal public service 3 7 37 26 17 5 5 48 11 72
2020 More than 20 years in the federal public service 10 10 39 19 22 0 0 41 20 30
2019 Less than 3 years in the federal public service 0 7 33 37 15 8 0 56 8 26
2019 3 to 10 years in the federal public service 10 16 23 31 18 2 0 50 26 41
2019 11 to 20 years in the federal public service 4 15 18 39 23 2 0 62 19 52
2019 More than 20 years in the federal public service 0 10 48 27 14 0 0 42 10 22
2018 Less than 3 years in the federal public service 0 12 17 35 26 9 0 68 14 23
2018 3 to 10 years in the federal public service 4 10 33 32 19 2 0 52 15 42
2018 11 to 20 years in the federal public service 2 10 36 30 20 2 0 51 12 52
2018 More than 20 years in the federal public service 0 22 33 29 11 5 0 42 23 18
2017 Less than 3 years in the federal public service 0 12 21 23 20 7 16 56 16 10
2017 3 to 10 years in the federal public service 6 16 39 20 14 0 6 36 23 48
2017 11 to 20 years in the federal public service 8 15 29 34 13 1 0 48 23 60
2017 More than 20 years in the federal public service 5 17 35 27 16 0 0 43 22 19
2014 3 to 10 years in the federal public service 7 13 28 21 27 0 4 50 21 82
2014 11 to 20 years in the federal public service 6 13 29 31 20 0 2 52 19 54
2014 More than 20 years in the federal public service 0 23 23 25 30 0 0 54 23 31

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 3 3 6 39 42 6 2 87 7 38
2020 3 to 10 years in the federal public service 2 5 38 35 19 2 0 54 7 58
2020 11 to 20 years in the federal public service 2 5 39 33 17 1 2 52 8 72
2020 More than 20 years in the federal public service 10 17 16 36 20 0 0 56 28 30
2019 Less than 3 years in the federal public service 0 0 15 44 41 0 0 85 0 27
2019 3 to 10 years in the federal public service 2 2 21 42 33 0 0 74 4 42
2019 11 to 20 years in the federal public service 1 6 26 38 27 0 2 66 8 52
2019 More than 20 years in the federal public service 0 9 35 29 27 0 0 56 9 22
2018 Less than 3 years in the federal public service 0 4 0 38 49 4 4 95 5 22
2018 3 to 10 years in the federal public service 5 5 28 28 31 3 0 61 10 42
2018 11 to 20 years in the federal public service 2 8 28 39 21 2 0 61 10 52
2018 More than 20 years in the federal public service 0 16 31 20 28 5 0 50 17 19
2017 Less than 3 years in the federal public service 0 0 10 11 60 0 18 88 0 10
2017 3 to 10 years in the federal public service 0 12 33 28 26 0 2 54 12 48
2017 11 to 20 years in the federal public service 3 11 26 39 15 1 3 57 16 60
2017 More than 20 years in the federal public service 12 0 57 16 15 0 0 31 12 19
2014 3 to 10 years in the federal public service 0 4 26 43 24 0 2 69 4 81
2014 11 to 20 years in the federal public service 0 11 25 39 22 0 2 63 12 54
2014 More than 20 years in the federal public service 0 11 20 51 13 5 0 67 11 30

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 2 7 8 27 41 6 8 80 11 38
2020 3 to 10 years in the federal public service 13 19 29 23 16 0 0 39 32 58
2020 11 to 20 years in the federal public service 12 29 24 16 10 4 5 29 45 72
2020 More than 20 years in the federal public service 12 22 28 14 20 4 0 36 35 30
2019 Less than 3 years in the federal public service 0 3 22 33 33 4 4 72 4 27
2019 3 to 10 years in the federal public service 14 17 31 19 16 0 2 36 32 42
2019 11 to 20 years in the federal public service 16 21 25 27 7 2 2 35 39 52
2019 More than 20 years in the federal public service 15 27 27 18 13 0 0 31 42 22
2018 Less than 3 years in the federal public service 0 4 10 39 38 9 0 84 5 23
2018 3 to 10 years in the federal public service 20 18 32 21 9 0 0 30 38 42
2018 11 to 20 years in the federal public service 17 29 29 17 6 0 2 24 47 52
2018 More than 20 years in the federal public service 28 22 16 12 23 0 0 34 50 18
2017 Less than 3 years in the federal public service 0 22 10 11 21 11 24 51 34 10
2017 3 to 10 years in the federal public service 18 28 22 5 26 0 2 31 46 48
2017 11 to 20 years in the federal public service 19 25 26 23 7 0 0 30 45 60
2017 More than 20 years in the federal public service 18 35 26 10 10 0 0 21 54 19
2014 3 to 10 years in the federal public service 5 21 32 22 17 1 2 40 27 82
2014 11 to 20 years in the federal public service 6 15 29 23 21 0 6 47 22 54
2014 More than 20 years in the federal public service 10 17 32 33 8 0 0 41 26 31

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 4 10 5 22 38 11 10 76 18 38
2020 3 to 10 years in the federal public service 6 21 19 24 18 7 5 48 31 58
2020 11 to 20 years in the federal public service 5 16 32 21 16 2 7 41 24 70
2020 More than 20 years in the federal public service 11 15 30 21 16 3 4 40 28 29
2019 Less than 3 years in the federal public service 0 8 8 35 39 11 0 83 8 27
2019 3 to 10 years in the federal public service 5 12 37 20 26 0 0 46 16 42
2019 11 to 20 years in the federal public service 6 9 21 36 27 0 0 63 16 52
2019 More than 20 years in the federal public service 6 5 40 23 26 0 0 50 10 22
2018 Less than 3 years in the federal public service 0 0 19 36 32 13 0 78 0 23
2018 3 to 10 years in the federal public service 3 12 22 45 18 0 0 63 15 42
2018 11 to 20 years in the federal public service 2 17 29 32 15 2 2 50 20 52
2018 More than 20 years in the federal public service 16 6 31 21 22 5 0 45 23 19
2017 Less than 3 years in the federal public service 21 10 0 0 22 19 28 41 59 10
2017 3 to 10 years in the federal public service 4 20 15 33 24 2 3 60 25 48
2017 11 to 20 years in the federal public service 1 10 27 37 19 0 5 59 12 60
2017 More than 20 years in the federal public service 16 10 34 23 17 0 0 39 27 18
2014 3 to 10 years in the federal public service 0 8 21 32 32 4 3 69 8 82
2014 11 to 20 years in the federal public service 4 7 13 35 34 2 6 74 12 54
2014 More than 20 years in the federal public service 0 3 20 35 42 0 0 77 3 31

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 0 5 19 26 39 6 5 73 5 38
2020 3 to 10 years in the federal public service 2 9 43 26 16 3 2 44 11 58
2020 11 to 20 years in the federal public service 1 13 34 27 17 3 5 47 15 71
2020 More than 20 years in the federal public service 4 12 30 37 16 0 0 54 16 30
2019 Less than 3 years in the federal public service 0 0 33 31 28 8 0 64 0 27
2019 3 to 10 years in the federal public service 7 16 41 15 19 2 0 35 23 42
2019 11 to 20 years in the federal public service 4 8 39 27 23 0 0 50 11 52
2019 More than 20 years in the federal public service 6 18 24 45 7 0 0 52 23 22
2018 Less than 3 years in the federal public service 0 8 23 45 20 4 0 68 8 23
2018 3 to 10 years in the federal public service 2 14 45 19 20 0 0 39 16 42
2018 11 to 20 years in the federal public service 6 10 36 24 18 4 2 44 17 52
2018 More than 20 years in the federal public service 0 20 36 11 28 5 0 41 21 19
2017 Less than 3 years in the federal public service 0 23 10 7 43 0 16 60 28 10
2017 3 to 10 years in the federal public service 3 10 46 18 17 2 3 37 14 48
2017 11 to 20 years in the federal public service 7 16 23 40 13 0 2 54 23 60
2017 More than 20 years in the federal public service 0 28 31 19 22 0 0 41 28 19
2014 3 to 10 years in the federal public service 5 13 32 26 23 0 2 50 18 82
2014 11 to 20 years in the federal public service 7 7 29 39 15 0 2 55 15 54
2014 More than 20 years in the federal public service 3 7 39 28 23 0 0 51 10 31

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 12 18 37 12 18 0 3 31 31 38
2020 3 to 10 years in the federal public service 14 33 37 14 2 0 0 16 48 57
2020 11 to 20 years in the federal public service 13 32 29 20 5 0 2 25 46 72
2020 More than 20 years in the federal public service 16 41 33 10 0 0 0 10 57 30
2019 Less than 3 years in the federal public service 0 8 35 35 22 0 0 57 8 27
2019 3 to 10 years in the federal public service 7 23 39 7 24 0 0 31 30 42
2019 11 to 20 years in the federal public service 19 23 25 25 8 0 0 33 42 52
2019 More than 20 years in the federal public service 10 19 44 10 17 0 0 27 29 22
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 37 19 12 3 2 17 10 77 7 38
2020 3 to 10 years in the federal public service 37 15 23 12 3 5 5 58 17 58
2020 11 to 20 years in the federal public service 38 32 10 7 4 5 4 78 12 72
2020 More than 20 years in the federal public service 40 25 22 0 4 6 3 71 5 30
2019 Less than 3 years in the federal public service 48 26 11 3 0 3 8 84 4 27
2019 3 to 10 years in the federal public service 33 28 7 12 5 7 7 71 20 42
2019 11 to 20 years in the federal public service 41 29 12 14 0 0 4 73 14 52
2019 More than 20 years in the federal public service 43 27 10 15 0 5 0 73 16 22
2018 Less than 3 years in the federal public service 32 34 8 4 0 18 4 84 5 23
2018 3 to 10 years in the federal public service 35 28 17 5 7 6 3 69 13 42
2018 11 to 20 years in the federal public service 34 17 14 14 10 6 6 57 27 52
2018 More than 20 years in the federal public service 34 28 16 16 0 6 0 66 17 18
2017 Less than 3 years in the federal public service 61 20 11 0 0 0 7 88 0 10
2017 3 to 10 years in the federal public service 28 24 17 15 6 9 2 58 23 48
2017 11 to 20 years in the federal public service 22 30 21 13 6 8 0 56 21 60
2017 More than 20 years in the federal public service 37 17 14 27 5 0 0 54 31 19
2014 3 to 10 years in the federal public service 40 23 11 9 8 5 5 69 19 82
2014 11 to 20 years in the federal public service 48 25 13 0 11 3 0 75 11 54
2014 More than 20 years in the federal public service 44 36 13 3 3 0 0 80 7 31

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 77 10 4 5 2 0 2 89 7 38
2020 3 to 10 years in the federal public service 47 32 10 11 0 0 0 79 11 58
2020 11 to 20 years in the federal public service 56 28 4 10 3 0 0 84 12 71
2020 More than 20 years in the federal public service 71 18 3 0 4 4 0 92 5 30
2019 Less than 3 years in the federal public service 67 29 4 0 0 0 0 96 0 27
2019 3 to 10 years in the federal public service 50 38 3 5 4 0 0 88 9 42
2019 11 to 20 years in the federal public service 55 29 4 8 2 2 0 86 10 52
2019 More than 20 years in the federal public service 52 33 5 10 0 0 0 85 10 22
2018 Less than 3 years in the federal public service 61 35 0 0 0 4 0 100 0 23
2018 3 to 10 years in the federal public service 56 12 14 15 2 0 0 68 18 42
2018 11 to 20 years in the federal public service 50 28 12 8 2 0 0 78 10 52
2018 More than 20 years in the federal public service 54 28 12 6 0 0 0 82 6 17
2017 Less than 3 years in the federal public service 79 10 0 0 11 0 0 89 11 10
2017 3 to 10 years in the federal public service 45 32 10 7 4 2 0 79 11 48
2017 11 to 20 years in the federal public service 41 32 15 7 5 0 0 73 12 60
2017 More than 20 years in the federal public service 46 28 9 17 0 0 0 74 17 19
2014 3 to 10 years in the federal public service 48 29 5 9 5 2 1 80 15 82
2014 11 to 20 years in the federal public service 62 25 2 7 4 0 0 87 11 54
2014 More than 20 years in the federal public service 76 17 3 3 0 0 0 93 3 31

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 72 21 3 4 0 0 0 93 4 38
2020 3 to 10 years in the federal public service 70 21 6 3 0 0 0 91 3 57
2020 11 to 20 years in the federal public service 65 29 1 3 1 0 0 94 5 71
2020 More than 20 years in the federal public service 71 25 4 0 0 0 0 96 0 30
2019 Less than 3 years in the federal public service 79 14 3 3 0 0 0 93 3 27
2019 3 to 10 years in the federal public service 58 28 0 12 2 0 0 86 14 41
2019 11 to 20 years in the federal public service 69 23 6 2 0 0 0 92 2 51
2019 More than 20 years in the federal public service 66 34 0 0 0 0 0 100 0 22
2018 Less than 3 years in the federal public service 72 24 0 0 0 4 0 100 0 23
2018 3 to 10 years in the federal public service 63 16 16 2 2 0 0 79 4 42
2018 11 to 20 years in the federal public service 56 33 8 4 0 0 0 88 4 52
2018 More than 20 years in the federal public service 71 25 5 0 0 0 0 95 0 19
2017 Less than 3 years in the federal public service 79 0 10 11 0 0 0 79 11 10
2017 3 to 10 years in the federal public service 44 45 8 2 2 0 0 89 3 48
2017 11 to 20 years in the federal public service 45 45 5 1 3 0 0 90 4 59
2017 More than 20 years in the federal public service 36 53 11 0 0 0 0 89 0 19
2014 3 to 10 years in the federal public service 61 28 4 5 1 0 0 90 6 82
2014 11 to 20 years in the federal public service 52 43 2 4 0 0 0 94 4 54
2014 More than 20 years in the federal public service 57 36 3 3 0 0 0 93 3 31

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 64 26 5 0 0 3 2 95 0 38
2020 3 to 10 years in the federal public service 57 29 7 5 1 0 0 87 6 58
2020 11 to 20 years in the federal public service 55 27 10 7 2 0 0 81 8 71
2020 More than 20 years in the federal public service 57 35 0 0 4 4 0 95 5 30
2019 Less than 3 years in the federal public service 58 34 4 0 0 4 0 96 0 27
2019 3 to 10 years in the federal public service 53 31 10 2 4 0 0 84 7 42
2019 11 to 20 years in the federal public service 63 31 0 4 0 2 0 96 4 52
2019 More than 20 years in the federal public service 61 39 0 0 0 0 0 100 0 22
2018 Less than 3 years in the federal public service 51 45 0 0 0 4 0 100 0 23
2018 3 to 10 years in the federal public service 60 23 7 4 4 0 0 84 9 42
2018 11 to 20 years in the federal public service 52 36 8 2 2 0 0 88 4 52
2018 More than 20 years in the federal public service 60 30 5 5 0 0 0 90 5 19

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 61 25 6 5 0 0 3 88 5 38
2020 3 to 10 years in the federal public service 52 26 2 5 6 7 3 86 12 58
2020 11 to 20 years in the federal public service 65 23 3 2 3 3 2 92 5 72
2020 More than 20 years in the federal public service 58 27 3 0 4 7 0 92 5 30
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 21 19 2 0 3 3 78 2 38
2020 3 to 10 years in the federal public service 57 23 10 4 2 0 4 84 6 58
2020 11 to 20 years in the federal public service 64 19 11 2 1 2 2 86 3 72
2020 More than 20 years in the federal public service 58 24 9 8 0 0 0 83 8 30
2019 Less than 3 years in the federal public service 55 18 12 8 0 0 8 79 8 27
2019 3 to 10 years in the federal public service 54 27 12 0 2 2 3 85 2 42
2019 11 to 20 years in the federal public service 73 17 6 2 0 0 2 92 2 52
2019 More than 20 years in the federal public service 60 31 5 5 0 0 0 91 5 22

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 63 24 3 4 3 3 0 90 7 38
2020 3 to 10 years in the federal public service 43 37 12 7 0 0 2 81 7 58
2020 11 to 20 years in the federal public service 61 29 3 4 3 0 0 90 7 71
2020 More than 20 years in the federal public service 58 24 10 7 0 0 0 83 7 30
2019 Less than 3 years in the federal public service 47 39 14 0 0 0 0 86 0 27
2019 3 to 10 years in the federal public service 46 37 8 7 0 0 3 85 7 42
2019 11 to 20 years in the federal public service 61 31 4 4 0 0 0 92 4 52
2019 More than 20 years in the federal public service 44 35 16 5 0 0 0 79 5 22
2018 Less than 3 years in the federal public service 61 19 7 4 0 9 0 87 5 23
2018 3 to 10 years in the federal public service 39 42 7 5 5 0 2 83 10 42
2018 11 to 20 years in the federal public service 60 26 10 2 2 0 0 86 4 52
2018 More than 20 years in the federal public service 44 50 0 0 5 0 0 95 5 19
2017 Less than 3 years in the federal public service 55 21 0 0 11 0 12 87 13 10
2017 3 to 10 years in the federal public service 44 35 12 6 2 0 0 80 8 48
2017 11 to 20 years in the federal public service 47 39 7 3 3 0 0 87 6 60
2017 More than 20 years in the federal public service 37 41 10 0 12 0 0 78 12 19
2014 3 to 10 years in the federal public service 58 17 12 8 3 1 1 77 10 82
2014 11 to 20 years in the federal public service 53 20 10 9 8 0 0 73 17 54
2014 More than 20 years in the federal public service 59 25 13 3 0 0 0 84 3 31

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 31 2 7 0 8 0 90 8 38
2020 3 to 10 years in the federal public service 52 24 15 6 0 1 2 78 6 58
2020 11 to 20 years in the federal public service 63 21 3 7 3 3 1 87 10 71
2020 More than 20 years in the federal public service 59 17 16 4 0 3 0 79 4 30

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 20 5 8 2 6 0 84 11 38
2020 3 to 10 years in the federal public service 48 33 9 5 4 0 2 82 9 58
2020 11 to 20 years in the federal public service 63 19 10 4 2 2 0 84 6 72
2020 More than 20 years in the federal public service 58 30 4 7 0 0 0 89 7 30
2019 Less than 3 years in the federal public service 63 37 0 0 0 0 0 100 0 27
2019 3 to 10 years in the federal public service 50 23 18 7 0 0 3 75 7 42
2019 11 to 20 years in the federal public service 58 29 9 4 0 0 0 87 4 51
2019 More than 20 years in the federal public service 56 34 10 0 0 0 0 90 0 22
2018 Less than 3 years in the federal public service 62 27 3 4 0 4 0 92 4 23
2018 3 to 10 years in the federal public service 50 40 3 5 0 0 2 92 5 42
2018 11 to 20 years in the federal public service 56 28 8 6 2 0 0 84 8 52
2018 More than 20 years in the federal public service 54 41 0 5 0 0 0 95 5 19
2017 3 to 10 years in the federal public service 43 37 9 8 2 2 0 81 9 48
2017 11 to 20 years in the federal public service 49 34 8 5 4 0 0 83 10 60
2017 More than 20 years in the federal public service 42 36 5 5 12 0 0 78 17 19
2014 3 to 10 years in the federal public service 60 28 6 2 1 1 1 90 4 82
2014 11 to 20 years in the federal public service 45 34 10 8 4 0 0 79 12 54
2014 More than 20 years in the federal public service 49 41 10 0 0 0 0 90 0 31

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 44 56 38
2020 3 to 10 years in the federal public service 47 53 58
2020 11 to 20 years in the federal public service 47 53 73
2020 More than 20 years in the federal public service 29 71 30

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 68 10 9 0 0 6 8 90 0 38
2020 3 to 10 years in the federal public service 60 16 5 3 0 5 10 90 4 58
2020 11 to 20 years in the federal public service 67 16 6 0 0 3 8 93 0 72
2020 More than 20 years in the federal public service 72 7 8 0 0 13 0 90 0 30

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 80 10 7 3 0 0 0 90 3 38
2020 3 to 10 years in the federal public service 56 28 9 4 0 0 4 87 4 58
2020 11 to 20 years in the federal public service 68 23 8 0 2 0 0 90 2 72
2020 More than 20 years in the federal public service 68 17 7 7 0 0 0 86 7 30
2019 Less than 3 years in the federal public service 70 26 4 0 0 0 0 96 0 27
2019 3 to 10 years in the federal public service 57 22 11 5 2 0 3 81 7 42
2019 11 to 20 years in the federal public service 62 28 6 4 0 0 0 90 4 52
2019 More than 20 years in the federal public service 62 23 16 0 0 0 0 84 0 22
2018 Less than 3 years in the federal public service 63 21 12 0 0 4 0 87 0 23
2018 3 to 10 years in the federal public service 63 26 9 0 0 0 2 90 0 42
2018 11 to 20 years in the federal public service 64 24 8 2 2 0 0 88 4 52
2018 More than 20 years in the federal public service 60 29 0 11 0 0 0 89 11 19
2017 Less than 3 years in the federal public service 77 0 11 0 0 0 12 87 0 10
2017 3 to 10 years in the federal public service 52 24 15 7 2 0 0 76 8 48
2017 11 to 20 years in the federal public service 63 25 8 1 3 0 0 88 4 59
2017 More than 20 years in the federal public service 54 14 15 5 12 0 0 68 17 19
2014 3 to 10 years in the federal public service 64 19 5 5 4 2 1 86 9 82
2014 11 to 20 years in the federal public service 58 24 10 4 4 0 0 83 8 54
2014 More than 20 years in the federal public service 68 22 7 3 0 0 0 90 3 31
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 73 12 0 4 0 9 2 95 5 38
2020 3 to 10 years in the federal public service 53 22 9 5 5 5 0 80 11 58
2020 11 to 20 years in the federal public service 49 26 8 4 4 9 0 82 9 71
2020 More than 20 years in the federal public service 46 34 7 3 0 10 0 89 3 30
2019 Less than 3 years in the federal public service 67 19 7 4 0 3 0 89 4 27
2019 3 to 10 years in the federal public service 46 31 8 11 2 2 0 78 14 42
2019 11 to 20 years in the federal public service 47 29 11 6 6 2 0 77 12 52
2019 More than 20 years in the federal public service 34 32 21 13 0 0 0 66 13 22
2018 Less than 3 years in the federal public service 68 22 10 0 0 0 0 90 0 23
2018 3 to 10 years in the federal public service 43 27 16 4 5 5 0 74 10 42
2018 11 to 20 years in the federal public service 52 24 16 4 2 2 0 78 6 52
2018 More than 20 years in the federal public service 43 42 11 0 0 5 0 88 0 19
2017 Less than 3 years in the federal public service 61 20 19 0 0 0 0 81 0 10
2017 3 to 10 years in the federal public service 32 39 10 9 4 7 0 76 13 48
2017 11 to 20 years in the federal public service 36 31 16 10 5 1 0 68 15 60
2017 More than 20 years in the federal public service 21 47 22 5 0 5 0 71 6 19
2014 3 to 10 years in the federal public service 48 28 9 6 7 1 0 77 13 82
2014 11 to 20 years in the federal public service 40 39 12 4 2 4 0 82 6 54
2014 More than 20 years in the federal public service 50 32 6 3 3 5 0 86 7 31

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 78 8 2 0 0 9 2 98 0 38
2020 3 to 10 years in the federal public service 39 38 13 5 4 2 0 78 9 58
2020 11 to 20 years in the federal public service 49 31 9 4 5 3 0 82 9 71
2020 More than 20 years in the federal public service 52 20 16 3 4 4 0 75 8 30
2019 Less than 3 years in the federal public service 71 21 4 0 0 4 0 96 0 25
2019 3 to 10 years in the federal public service 32 35 17 12 2 2 0 69 14 41
2019 11 to 20 years in the federal public service 35 34 14 11 6 0 0 69 17 52
2019 More than 20 years in the federal public service 42 25 10 23 0 0 0 66 23 22
2018 Less than 3 years in the federal public service 55 35 10 0 0 0 0 90 0 23
2018 3 to 10 years in the federal public service 29 43 9 7 5 5 3 77 13 41
2018 11 to 20 years in the federal public service 30 35 20 11 2 2 0 66 14 52
2018 More than 20 years in the federal public service 27 47 11 11 0 5 0 77 11 19
2017 Less than 3 years in the federal public service 51 37 11 0 0 0 0 89 0 10
2017 3 to 10 years in the federal public service 25 36 15 17 6 2 0 62 23 48
2017 11 to 20 years in the federal public service 28 30 17 14 11 0 0 58 25 60
2017 More than 20 years in the federal public service 16 42 23 14 5 0 0 58 19 19
2014 3 to 10 years in the federal public service 45 26 11 11 5 1 0 72 17 82
2014 11 to 20 years in the federal public service 41 44 9 4 2 0 0 85 6 54
2014 More than 20 years in the federal public service 49 30 6 10 0 5 0 83 10 31

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 24 0 2 0 11 2 98 2 37
2020 3 to 10 years in the federal public service 31 43 16 7 4 0 0 74 10 58
2020 11 to 20 years in the federal public service 32 34 16 8 3 6 0 71 12 71
2020 More than 20 years in the federal public service 40 26 12 12 0 10 0 74 13 30
2019 Less than 3 years in the federal public service 48 30 14 0 0 7 0 84 0 27
2019 3 to 10 years in the federal public service 30 27 21 16 2 5 0 59 19 42
2019 11 to 20 years in the federal public service 18 42 19 11 6 4 0 63 17 52
2019 More than 20 years in the federal public service 23 39 9 24 5 0 0 62 29 22
2018 Less than 3 years in the federal public service 42 27 22 5 0 4 0 72 5 23
2018 3 to 10 years in the federal public service 22 27 26 13 2 10 0 53 17 42
2018 11 to 20 years in the federal public service 16 34 28 20 0 2 0 51 20 51
2018 More than 20 years in the federal public service 22 41 27 5 0 0 5 66 6 19
2017 Less than 3 years in the federal public service 39 42 0 11 0 7 0 88 12 10
2017 3 to 10 years in the federal public service 17 30 17 21 4 11 0 52 29 48
2017 11 to 20 years in the federal public service 14 40 12 25 10 0 0 53 35 60
2017 More than 20 years in the federal public service 16 33 20 21 5 5 0 51 28 19
2014 3 to 10 years in the federal public service 36 33 12 9 5 5 0 73 14 82
2014 11 to 20 years in the federal public service 28 40 13 15 2 2 0 69 17 54
2014 More than 20 years in the federal public service 32 41 13 10 0 5 0 76 10 31

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 34 3 0 0 6 2 97 0 37
2020 3 to 10 years in the federal public service 29 38 20 7 3 2 0 69 11 57
2020 11 to 20 years in the federal public service 37 30 13 13 4 3 0 69 18 71
2020 More than 20 years in the federal public service 40 26 12 18 0 4 0 69 19 30
2019 Less than 3 years in the federal public service 48 37 8 3 0 3 0 89 4 27
2019 3 to 10 years in the federal public service 29 20 27 18 4 2 0 50 23 42
2019 11 to 20 years in the federal public service 20 37 14 17 10 2 0 58 28 52
2019 More than 20 years in the federal public service 31 31 19 15 5 0 0 62 20 22
2018 Less than 3 years in the federal public service 33 25 29 8 0 4 0 61 9 23
2018 3 to 10 years in the federal public service 16 38 14 19 7 5 0 58 28 42
2018 11 to 20 years in the federal public service 22 35 20 16 6 2 0 58 22 52
2018 More than 20 years in the federal public service 22 46 16 11 0 0 5 72 11 19
2017 Less than 3 years in the federal public service 59 33 0 0 0 7 0 100 0 10
2017 3 to 10 years in the federal public service 21 33 19 22 2 4 0 56 24 48
2017 11 to 20 years in the federal public service 15 39 13 22 11 0 0 54 33 59
2017 More than 20 years in the federal public service 5 39 24 20 12 0 0 44 32 19
2014 3 to 10 years in the federal public service 39 31 15 7 5 2 0 72 13 82
2014 11 to 20 years in the federal public service 25 52 13 6 4 0 0 77 10 54
2014 More than 20 years in the federal public service 33 48 10 10 0 0 0 80 10 31

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 66 23 6 3 0 2 0 91 3 38
2020 3 to 10 years in the federal public service 58 24 16 0 2 0 0 83 2 58
2020 11 to 20 years in the federal public service 66 18 10 3 0 3 0 87 3 72
2020 More than 20 years in the federal public service 71 13 12 0 4 0 0 84 4 30
2019 Less than 3 years in the federal public service 73 19 8 0 0 0 0 92 0 27
2019 3 to 10 years in the federal public service 50 39 9 0 2 0 0 88 2 42
2019 11 to 20 years in the federal public service 57 29 10 4 0 0 0 86 4 52
2019 More than 20 years in the federal public service 71 29 0 0 0 0 0 100 0 22
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 60 35 2 0 0 3 0 98 0 38
2020 3 to 10 years in the federal public service 44 39 15 2 0 0 0 83 2 57
2020 11 to 20 years in the federal public service 55 32 8 3 2 1 0 87 5 71
2020 More than 20 years in the federal public service 53 32 3 7 0 4 0 89 8 30
2019 Less than 3 years in the federal public service 45 44 4 3 0 3 0 92 4 27
2019 3 to 10 years in the federal public service 41 39 10 10 0 0 0 80 10 41
2019 11 to 20 years in the federal public service 35 50 6 8 2 0 0 84 10 52
2019 More than 20 years in the federal public service 35 40 8 16 0 0 0 76 16 22
2018 Less than 3 years in the federal public service 29 53 9 4 0 4 0 86 4 23
2018 3 to 10 years in the federal public service 43 38 10 10 0 0 0 81 10 42
2018 11 to 20 years in the federal public service 30 39 15 12 4 0 0 69 16 52
2018 More than 20 years in the federal public service 33 52 10 0 0 5 0 89 0 19
2017 Less than 3 years in the federal public service 49 39 0 11 0 0 0 89 11 10
2017 3 to 10 years in the federal public service 42 36 14 8 0 0 0 78 8 48
2017 11 to 20 years in the federal public service 23 50 11 9 6 0 0 74 15 60
2017 More than 20 years in the federal public service 21 61 12 5 0 0 0 83 5 19
2014 3 to 10 years in the federal public service 60 30 8 0 1 0 0 91 1 82
2014 11 to 20 years in the federal public service 55 28 15 0 2 0 0 83 2 54
2014 More than 20 years in the federal public service 56 30 14 0 0 0 0 86 0 31

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 24 6 5 0 16 0 87 6 37
2020 3 to 10 years in the federal public service 25 41 17 12 0 3 1 69 13 58
2020 11 to 20 years in the federal public service 34 24 23 13 2 3 2 60 16 72
2020 More than 20 years in the federal public service 26 27 15 22 0 6 4 59 25 30
2019 Less than 3 years in the federal public service 29 42 11 3 0 15 0 83 4 27
2019 3 to 10 years in the federal public service 34 23 20 14 7 2 0 58 21 41
2019 11 to 20 years in the federal public service 27 32 11 28 2 0 0 59 30 52
2019 More than 20 years in the federal public service 26 27 21 21 5 0 0 53 25 22

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 38 31 20 2 0 6 3 75 2 38
2020 3 to 10 years in the federal public service 35 33 9 14 7 0 2 69 22 58
2020 11 to 20 years in the federal public service 39 33 5 8 8 5 2 78 17 71
2020 More than 20 years in the federal public service 46 29 13 3 4 4 0 78 8 30
2019 Less than 3 years in the federal public service 59 26 4 8 0 3 0 88 8 27
2019 3 to 10 years in the federal public service 37 35 5 19 0 0 5 75 20 41
2019 11 to 20 years in the federal public service 52 28 10 8 0 0 2 82 8 52
2019 More than 20 years in the federal public service 41 38 15 6 0 0 0 79 6 21
2018 Less than 3 years in the federal public service 43 30 13 4 0 4 5 81 5 23
2018 3 to 10 years in the federal public service 34 32 12 13 6 0 3 68 19 41
2018 11 to 20 years in the federal public service 44 25 19 8 2 2 0 71 10 52
2018 More than 20 years in the federal public service 43 36 5 5 0 5 6 88 6 19
2017 Less than 3 years in the federal public service 51 17 21 0 0 10 0 76 0 10
2017 3 to 10 years in the federal public service 37 32 10 14 2 2 2 73 17 48
2017 11 to 20 years in the federal public service 43 33 10 11 3 0 0 76 14 60
2017 More than 20 years in the federal public service 43 36 16 5 0 0 0 79 5 19
2014 3 to 10 years in the federal public service 62 22 9 1 2 2 1 87 4 82
2014 11 to 20 years in the federal public service 57 27 11 6 0 0 0 83 6 54
2014 More than 20 years in the federal public service 67 22 3 0 0 8 0 97 0 31

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 65 25 4 2 0 3 0 93 2 36
2020 3 to 10 years in the federal public service 40 39 14 8 0 0 0 79 8 57
2020 11 to 20 years in the federal public service 52 25 11 5 3 4 0 81 8 72
2020 More than 20 years in the federal public service 48 34 9 5 0 4 0 86 5 29
2019 Less than 3 years in the federal public service 58 34 4 0 0 3 0 96 0 27
2019 3 to 10 years in the federal public service 41 38 10 7 0 3 2 82 7 42
2019 11 to 20 years in the federal public service 44 38 12 4 2 0 0 82 6 52
2019 More than 20 years in the federal public service 44 37 20 0 0 0 0 80 0 22
2018 Less than 3 years in the federal public service 47 38 10 0 0 4 0 89 0 21
2018 3 to 10 years in the federal public service 40 37 19 4 0 0 0 77 4 42
2018 11 to 20 years in the federal public service 39 35 18 4 2 2 0 75 6 51
2018 More than 20 years in the federal public service 23 55 11 5 0 5 0 83 6 18

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 38 29 12 0 2 11 8 83 3 36
2020 3 to 10 years in the federal public service 22 28 6 12 11 16 6 64 29 58
2020 11 to 20 years in the federal public service 36 17 12 9 7 12 6 66 19 72
2020 More than 20 years in the federal public service 39 28 13 3 7 6 4 74 11 30
2019 Less than 3 years in the federal public service 39 27 3 3 0 27 0 91 5 27
2019 3 to 10 years in the federal public service 22 19 27 10 7 10 7 48 20 42
2019 11 to 20 years in the federal public service 36 28 6 12 6 8 5 73 21 52
2019 More than 20 years in the federal public service 24 29 24 9 10 4 0 55 20 22
2018 Less than 3 years in the federal public service 31 30 13 0 0 17 9 82 0 23
2018 3 to 10 years in the federal public service 21 19 24 10 7 12 7 50 21 42
2018 11 to 20 years in the federal public service 28 23 23 10 5 8 2 57 17 52
2018 More than 20 years in the federal public service 38 32 11 9 0 5 6 78 11 19
2017 Less than 3 years in the federal public service 51 20 0 0 0 7 22 100 0 10
2017 3 to 10 years in the federal public service 28 25 17 4 4 22 0 68 10 48
2017 11 to 20 years in the federal public service 18 28 25 8 8 9 3 52 19 60
2017 More than 20 years in the federal public service 15 11 37 27 5 6 0 28 33 19
2014 3 to 10 years in the federal public service 32 22 11 14 7 9 5 63 24 82
2014 11 to 20 years in the federal public service 28 36 9 11 6 8 2 71 19 54
2014 More than 20 years in the federal public service 22 37 10 14 10 8 0 64 26 31

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 28 9 5 2 12 2 81 8 37
2020 3 to 10 years in the federal public service 24 34 12 17 3 9 1 64 22 58
2020 11 to 20 years in the federal public service 29 33 16 11 5 5 1 66 17 72
2020 More than 20 years in the federal public service 33 32 22 10 0 3 0 67 11 30
2019 Less than 3 years in the federal public service 40 34 8 0 3 14 0 86 4 27
2019 3 to 10 years in the federal public service 27 36 12 16 10 0 0 62 26 42
2019 11 to 20 years in the federal public service 34 23 27 10 4 0 2 59 14 52
2019 More than 20 years in the federal public service 17 34 15 23 10 0 0 51 34 22
2018 Less than 3 years in the federal public service 48 30 14 4 0 3 0 81 4 23
2018 3 to 10 years in the federal public service 31 32 12 13 10 3 0 65 23 42
2018 11 to 20 years in the federal public service 25 28 16 18 6 4 2 57 26 52
2018 More than 20 years in the federal public service 34 28 22 11 0 5 0 65 12 18
2017 Less than 3 years in the federal public service 43 39 0 0 11 6 0 88 12 10
2017 3 to 10 years in the federal public service 26 47 13 12 2 0 0 73 14 47
2017 11 to 20 years in the federal public service 30 37 9 16 8 0 0 68 24 59
2017 More than 20 years in the federal public service 21 43 27 0 5 5 0 67 5 19
2014 3 to 10 years in the federal public service 44 31 7 8 6 3 0 78 14 82
2014 11 to 20 years in the federal public service 35 32 17 7 4 4 2 70 12 54
2014 More than 20 years in the federal public service 36 50 7 3 3 0 0 86 7 31

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 38 31 6 10 0 13 2 81 12 38
2020 3 to 10 years in the federal public service 20 33 12 17 10 0 7 58 30 58
2020 11 to 20 years in the federal public service 31 19 20 12 10 6 3 55 24 72
2020 More than 20 years in the federal public service 25 13 23 23 11 0 4 39 36 30
2019 Less than 3 years in the federal public service 33 27 12 3 3 14 8 76 9 27
2019 3 to 10 years in the federal public service 24 17 17 19 17 0 5 43 39 41
2019 11 to 20 years in the federal public service 20 33 17 17 10 0 1 55 28 52
2019 More than 20 years in the federal public service 21 14 5 36 19 0 5 37 58 22
2018 Less than 3 years in the federal public service 40 16 18 7 5 13 0 65 15 23
2018 3 to 10 years in the federal public service 14 14 14 30 14 7 7 33 51 42
2018 11 to 20 years in the federal public service 17 13 17 38 10 2 4 32 50 51
2018 More than 20 years in the federal public service 16 10 33 20 10 0 11 29 34 19
2017 Less than 3 years in the federal public service 11 30 0 0 21 6 31 66 34 10
2017 3 to 10 years in the federal public service 10 41 15 15 8 8 5 58 25 48
2017 11 to 20 years in the federal public service 7 22 26 18 23 2 2 30 43 60
2017 More than 20 years in the federal public service 16 26 21 15 17 5 0 45 33 19
2014 3 to 10 years in the federal public service 21 19 17 18 16 6 1 44 37 82
2014 11 to 20 years in the federal public service 15 24 14 33 15 0 0 39 47 54
2014 More than 20 years in the federal public service 20 22 20 12 20 3 3 45 34 31

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 24 8 3 0 7 2 88 3 38
2020 3 to 10 years in the federal public service 43 22 19 9 0 0 7 70 10 58
2020 11 to 20 years in the federal public service 43 21 15 12 4 2 5 68 16 71
2020 More than 20 years in the federal public service 73 10 10 0 0 0 7 89 0 30
2019 Less than 3 years in the federal public service 68 16 8 0 0 0 8 91 0 26
2019 3 to 10 years in the federal public service 57 20 9 7 0 0 7 82 8 42
2019 11 to 20 years in the federal public service 57 30 8 4 2 0 0 86 6 52
2019 More than 20 years in the federal public service 71 13 16 0 0 0 0 84 0 22

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 21 2 3 0 11 10 93 4 38
2020 3 to 10 years in the federal public service 37 25 27 1 2 2 6 67 3 57
2020 11 to 20 years in the federal public service 57 21 10 7 2 2 2 81 9 71
2020 More than 20 years in the federal public service 72 13 15 0 0 0 0 85 0 30
2019 Less than 3 years in the federal public service 56 15 3 8 0 7 12 87 9 27
2019 3 to 10 years in the federal public service 46 26 15 12 0 0 2 73 12 42
2019 11 to 20 years in the federal public service 72 12 6 10 0 0 0 84 10 50
2019 More than 20 years in the federal public service 79 11 5 0 0 5 0 95 0 22

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 93 2 3 0 0 0 2 97 0 38
2020 3 to 10 years in the federal public service 79 3 6 2 5 0 5 87 7 57
2020 11 to 20 years in the federal public service 75 8 4 2 3 3 5 90 6 70
2020 More than 20 years in the federal public service 83 9 4 0 0 4 0 95 0 30
2019 Less than 3 years in the federal public service 86 0 3 0 0 3 8 97 0 27
2019 3 to 10 years in the federal public service 81 5 3 2 2 0 7 92 5 42
2019 11 to 20 years in the federal public service 84 10 0 0 2 2 2 98 2 52
2019 More than 20 years in the federal public service 84 11 0 0 0 5 0 100 0 21

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 77 8 3 3 0 0 9 94 3 38
2020 3 to 10 years in the federal public service 75 15 0 4 1 0 5 95 5 58
2020 11 to 20 years in the federal public service 64 19 7 1 0 3 6 91 1 69
2020 More than 20 years in the federal public service 76 9 11 0 0 0 4 89 0 29
2019 Less than 3 years in the federal public service 88 0 0 0 0 0 12 100 0 27
2019 3 to 10 years in the federal public service 91 3 0 0 0 0 7 100 0 42
2019 11 to 20 years in the federal public service 84 6 4 0 0 0 6 95 0 51
2019 More than 20 years in the federal public service 91 5 0 0 0 5 0 100 0 22

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 46 40 3 4 0 7 0 93 4 38
2020 3 to 10 years in the federal public service 39 38 15 5 1 2 0 78 7 58
2020 11 to 20 years in the federal public service 48 27 13 3 2 6 0 80 5 72
2020 More than 20 years in the federal public service 51 29 6 6 4 4 0 83 11 30
2019 Less than 3 years in the federal public service 36 37 15 0 4 8 0 79 4 27
2019 3 to 10 years in the federal public service 27 45 17 7 0 5 0 75 7 41
2019 11 to 20 years in the federal public service 37 49 12 2 0 0 0 86 2 52
2019 More than 20 years in the federal public service 30 49 16 5 0 0 0 79 5 21
2018 Less than 3 years in the federal public service 32 36 23 0 0 9 0 75 0 22
2018 3 to 10 years in the federal public service 44 30 10 4 7 5 0 78 12 42
2018 11 to 20 years in the federal public service 34 39 15 12 0 0 0 73 12 52
2018 More than 20 years in the federal public service 34 51 5 5 0 5 0 89 6 19
2017 Less than 3 years in the federal public service 37 52 0 11 0 0 0 89 11 10
2017 3 to 10 years in the federal public service 35 32 15 13 0 4 0 70 14 48
2017 11 to 20 years in the federal public service 22 45 15 12 5 0 0 67 17 60
2017 More than 20 years in the federal public service 31 42 9 0 12 5 0 78 13 19

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 63 24 3 3 0 7 0 94 3 38
2020 3 to 10 years in the federal public service 50 37 8 6 0 0 0 86 6 58
2020 11 to 20 years in the federal public service 60 25 5 6 3 2 0 86 9 71
2020 More than 20 years in the federal public service 55 28 9 4 0 4 0 86 5 30
2019 Less than 3 years in the federal public service 70 18 8 3 0 0 0 88 3 27
2019 3 to 10 years in the federal public service 52 35 8 5 0 0 0 87 5 40
2019 11 to 20 years in the federal public service 63 33 0 2 0 2 0 98 2 51
2019 More than 20 years in the federal public service 60 35 5 0 0 0 0 95 0 21
2018 Less than 3 years in the federal public service 59 32 4 0 0 4 0 96 0 23
2018 3 to 10 years in the federal public service 60 24 5 4 2 3 3 88 6 41
2018 11 to 20 years in the federal public service 64 18 12 6 0 0 0 82 6 52
2018 More than 20 years in the federal public service 60 30 0 5 0 0 5 95 5 19
2017 Less than 3 years in the federal public service 79 21 0 0 0 0 0 100 0 10
2017 3 to 10 years in the federal public service 48 44 2 6 0 0 0 92 6 47
2017 11 to 20 years in the federal public service 64 25 5 2 3 1 0 90 5 60
2017 More than 20 years in the federal public service 63 22 15 0 0 0 0 85 0 19
2014 3 to 10 years in the federal public service 70 22 4 3 0 1 0 93 3 82
2014 11 to 20 years in the federal public service 64 26 6 2 2 0 0 91 4 54
2014 More than 20 years in the federal public service 80 17 3 0 0 0 0 97 0 31

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 61 16 3 10 0 10 0 86 11 38
2020 3 to 10 years in the federal public service 42 28 12 7 5 6 0 74 13 58
2020 11 to 20 years in the federal public service 50 30 9 2 4 5 0 84 7 71
2020 More than 20 years in the federal public service 62 21 6 4 0 3 4 89 5 30
2019 Less than 3 years in the federal public service 56 26 4 7 0 7 0 88 7 27
2019 3 to 10 years in the federal public service 52 31 5 0 7 3 2 87 7 42
2019 11 to 20 years in the federal public service 64 24 8 2 2 0 0 88 4 50
2019 More than 20 years in the federal public service 62 25 9 4 0 0 0 87 4 22
2018 Less than 3 years in the federal public service 66 27 4 4 0 0 0 93 4 22
2018 3 to 10 years in the federal public service 66 18 5 9 2 0 0 84 11 41
2018 11 to 20 years in the federal public service 64 22 8 6 0 0 0 86 6 52
2018 More than 20 years in the federal public service 55 40 0 0 0 5 0 100 0 19
2017 Less than 3 years in the federal public service 69 20 0 0 11 0 0 89 11 10
2017 3 to 10 years in the federal public service 52 34 4 6 0 4 0 90 6 48
2017 11 to 20 years in the federal public service 64 26 3 4 3 0 0 90 7 60
2017 More than 20 years in the federal public service 58 28 10 5 0 0 0 86 5 19
2014 3 to 10 years in the federal public service 74 21 3 2 0 1 0 96 2 82
2014 11 to 20 years in the federal public service 69 22 6 0 2 2 0 92 2 54
2014 More than 20 years in the federal public service 77 16 3 3 0 0 0 94 3 31

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 67 16 5 2 3 7 0 89 5 38
2020 3 to 10 years in the federal public service 47 25 17 2 4 6 0 76 6 57
2020 11 to 20 years in the federal public service 59 22 10 2 2 5 0 85 4 72
2020 More than 20 years in the federal public service 65 24 7 4 0 0 0 89 4 30

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 63 26 3 2 0 0 6 95 2 38
2020 3 to 10 years in the federal public service 45 27 6 5 9 2 7 79 15 58
2020 11 to 20 years in the federal public service 59 24 7 4 3 0 3 86 7 71
2020 More than 20 years in the federal public service 57 28 7 0 4 4 0 88 5 30

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 91 5 0 0 0 3 0 100 0 36
2020 3 to 10 years in the federal public service 72 19 5 4 0 0 0 91 4 57
2020 11 to 20 years in the federal public service 72 17 3 6 3 0 0 89 8 72
2020 More than 20 years in the federal public service 69 16 7 3 4 0 0 86 7 30
2019 Less than 3 years in the federal public service 82 18 0 0 0 0 0 100 0 27
2019 3 to 10 years in the federal public service 69 27 0 4 0 0 0 96 4 42
2019 11 to 20 years in the federal public service 69 25 2 2 0 2 0 96 2 52
2019 More than 20 years in the federal public service 59 24 17 0 0 0 0 83 0 21
2018 Less than 3 years in the federal public service 81 19 0 0 0 0 0 100 0 23
2018 3 to 10 years in the federal public service 66 24 2 5 2 0 0 90 7 41
2018 11 to 20 years in the federal public service 64 25 6 4 0 0 0 90 4 52
2018 More than 20 years in the federal public service 71 15 14 0 0 0 0 86 0 19
2017 Less than 3 years in the federal public service 79 21 0 0 0 0 0 100 0 10
2017 3 to 10 years in the federal public service 60 38 0 2 0 0 0 98 2 48
2017 11 to 20 years in the federal public service 65 27 3 2 3 0 0 92 5 60
2017 More than 20 years in the federal public service 40 38 17 0 5 0 0 78 5 19
2014 3 to 10 years in the federal public service 70 18 7 3 1 1 0 89 4 82
2014 11 to 20 years in the federal public service 64 28 4 2 2 0 0 92 4 54
2014 More than 20 years in the federal public service 77 20 3 0 0 0 0 97 0 31

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 81 10 6 0 0 3 0 94 0 38
2020 3 to 10 years in the federal public service 63 21 5 5 5 0 0 85 10 58
2020 11 to 20 years in the federal public service 64 17 14 1 4 0 0 81 5 72
2020 More than 20 years in the federal public service 59 33 4 0 4 0 0 92 4 30
2019 Less than 3 years in the federal public service 70 26 4 0 0 0 0 96 0 27
2019 3 to 10 years in the federal public service 53 25 12 7 2 0 0 78 9 41
2019 11 to 20 years in the federal public service 63 19 12 6 0 0 0 82 6 52
2019 More than 20 years in the federal public service 47 23 29 0 0 0 0 71 0 22
2018 Less than 3 years in the federal public service 72 28 0 0 0 0 0 100 0 23
2018 3 to 10 years in the federal public service 60 17 16 5 2 0 0 76 7 41
2018 11 to 20 years in the federal public service 45 33 12 6 2 2 0 80 8 52
2018 More than 20 years in the federal public service 65 25 10 0 0 0 0 90 0 19
2017 Less than 3 years in the federal public service 89 0 0 11 0 0 0 89 11 10
2017 3 to 10 years in the federal public service 48 24 22 2 4 0 0 72 6 48
2017 11 to 20 years in the federal public service 44 32 14 5 5 0 0 76 10 60
2017 More than 20 years in the federal public service 41 32 16 0 5 6 0 78 5 19
2014 3 to 10 years in the federal public service 61 24 9 4 1 1 0 86 5 82
2014 11 to 20 years in the federal public service 61 28 6 6 0 0 0 89 6 54
2014 More than 20 years in the federal public service 77 17 6 0 0 0 0 94 0 31

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 77 18 3 2 0 0 0 95 2 37
2020 3 to 10 years in the federal public service 58 25 7 7 4 0 0 83 10 58
2020 11 to 20 years in the federal public service 61 24 8 1 5 0 0 86 6 72
2020 More than 20 years in the federal public service 53 38 4 0 4 0 0 92 4 30
2019 Less than 3 years in the federal public service 66 30 4 0 0 0 0 96 0 27
2019 3 to 10 years in the federal public service 53 27 5 13 2 0 0 81 15 41
2019 11 to 20 years in the federal public service 65 25 6 4 0 0 0 90 4 52
2019 More than 20 years in the federal public service 43 28 19 0 10 0 0 71 10 22
2018 Less than 3 years in the federal public service 68 32 0 0 0 0 0 100 0 23
2018 3 to 10 years in the federal public service 57 26 9 3 5 0 0 84 7 41
2018 11 to 20 years in the federal public service 51 31 8 8 2 0 0 82 10 52
2018 More than 20 years in the federal public service 49 41 10 0 0 0 0 90 0 19
2017 Less than 3 years in the federal public service 79 10 0 11 0 0 0 89 11 10
2017 3 to 10 years in the federal public service 46 31 13 6 4 0 0 77 10 48
2017 11 to 20 years in the federal public service 47 29 13 6 5 0 0 76 11 60
2017 More than 20 years in the federal public service 41 26 22 0 5 6 0 72 5 19
2014 3 to 10 years in the federal public service 58 28 5 6 1 1 0 87 8 82
2014 11 to 20 years in the federal public service 59 26 10 6 0 0 0 85 6 54
2014 More than 20 years in the federal public service 73 20 3 3 0 0 0 94 3 31

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 69 16 2 6 0 4 2 91 7 37
2020 3 to 10 years in the federal public service 56 25 8 7 4 0 0 81 10 58
2020 11 to 20 years in the federal public service 58 17 13 4 7 1 0 76 11 72
2020 More than 20 years in the federal public service 48 30 15 7 0 0 0 78 7 30
2019 Less than 3 years in the federal public service 48 41 8 4 0 0 0 88 4 27
2019 3 to 10 years in the federal public service 50 22 9 14 3 2 0 73 17 42
2019 11 to 20 years in the federal public service 64 9 23 2 2 0 0 73 4 52
2019 More than 20 years in the federal public service 38 28 8 10 15 0 0 66 25 22
2018 Less than 3 years in the federal public service 60 23 13 0 0 5 0 87 0 23
2018 3 to 10 years in the federal public service 50 15 16 7 8 5 0 68 15 41
2018 11 to 20 years in the federal public service 45 29 10 14 2 0 0 74 16 52
2018 More than 20 years in the federal public service 60 15 11 5 5 5 0 78 11 19
2017 Less than 3 years in the federal public service 61 0 27 11 0 0 0 61 11 10
2017 3 to 10 years in the federal public service 43 22 9 9 12 6 0 68 22 48
2017 11 to 20 years in the federal public service 45 27 13 9 6 0 0 72 15 60
2017 More than 20 years in the federal public service 41 22 20 0 12 6 0 66 13 19
2014 3 to 10 years in the federal public service 54 16 11 10 4 4 0 74 14 82
2014 11 to 20 years in the federal public service 57 20 17 6 0 0 0 78 6 54
2014 More than 20 years in the federal public service 67 3 13 10 0 3 3 75 11 31
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in the federal public service 11 58 32 38
2020 3 to 10 years in the federal public service 22 46 31 58
2020 11 to 20 years in the federal public service 14 60 26 72
2020 More than 20 years in the federal public service 29 38 33 30
2019 Less than 3 years in the federal public service 8 35 56 27
2019 3 to 10 years in the federal public service 12 39 49 42
2019 11 to 20 years in the federal public service 14 52 35 51
2019 More than 20 years in the federal public service 26 43 32 22
2018 Less than 3 years in the federal public service 17 51 32 23
2018 3 to 10 years in the federal public service 12 46 42 42
2018 11 to 20 years in the federal public service 12 41 47 52
2018 More than 20 years in the federal public service 31 27 42 19
2017 Less than 3 years in the federal public service 50 22 28 10
2017 3 to 10 years in the federal public service 28 47 25 48
2017 11 to 20 years in the federal public service 23 39 38 59
2017 More than 20 years in the federal public service 40 39 21 18
2014 3 to 10 years in the federal public service 22 45 33 82
2014 11 to 20 years in the federal public service 4 46 50 54
2014 More than 20 years in the federal public service 25 53 23 30

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 3 to 10 years in the federal public service 0 37 30 8 17 8 13
2020 11 to 20 years in the federal public service 8 0 80 0 0 12 10
2017 3 to 10 years in the federal public service 0 10 65 0 0 25 13
2017 11 to 20 years in the federal public service 34 8 52 0 0 6 13
2014 3 to 10 years in the federal public service 6 27 56 6 9999 5 18
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 8 92 72
2018 Less than 3 years in the federal public service 0 100 23

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 25 5 7 2 0 42 19 77 5 38
2020 3 to 10 years in the federal public service 18 7 20 7 2 32 13 46 17 58
2020 11 to 20 years in the federal public service 25 16 9 2 5 37 7 72 13 72
2020 More than 20 years in the federal public service 49 13 10 3 4 12 8 78 9 30
2019 Less than 3 years in the federal public service 30 8 14 0 0 34 14 74 0 27
2019 3 to 10 years in the federal public service 26 7 21 5 2 29 9 54 11 42
2019 11 to 20 years in the federal public service 32 9 16 8 4 29 2 59 18 52
2019 More than 20 years in the federal public service 36 9 25 0 6 25 0 59 8 21
2018 Less than 3 years in the federal public service 28 4 3 0 0 52 13 90 0 22
2018 3 to 10 years in the federal public service 32 10 9 2 7 32 8 70 15 42
2018 11 to 20 years in the federal public service 19 23 15 4 4 29 6 65 12 52
2018 More than 20 years in the federal public service 27 25 15 5 0 21 6 72 7 19
2017 Less than 3 years in the federal public service 33 10 0 0 0 45 11 100 0 10
2017 3 to 10 years in the federal public service 22 16 16 4 2 31 9 64 9 48
2017 11 to 20 years in the federal public service 20 37 8 8 6 17 3 72 18 60
2017 More than 20 years in the federal public service 25 32 28 5 0 5 6 64 5 19
2014 3 to 10 years in the federal public service 34 12 7 5 7 27 8 71 19 82
2014 11 to 20 years in the federal public service 41 17 10 6 5 17 4 73 14 54
2014 More than 20 years in the federal public service 45 18 14 3 0 20 0 79 4 31

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 25 8 2 0 10 0 89 2 38
2020 3 to 10 years in the federal public service 39 26 12 4 2 15 2 79 7 58
2020 11 to 20 years in the federal public service 56 16 10 4 4 9 0 80 9 72
2020 More than 20 years in the federal public service 65 18 6 0 4 3 4 89 5 30
2019 Less than 3 years in the federal public service 70 8 11 0 0 11 0 88 0 26
2019 3 to 10 years in the federal public service 41 25 12 7 4 8 3 73 13 42
2019 11 to 20 years in the federal public service 53 17 12 8 2 6 2 76 11 52
2019 More than 20 years in the federal public service 48 36 16 0 0 0 0 84 0 22
2018 Less than 3 years in the federal public service 50 22 10 0 0 17 0 88 0 22
2018 3 to 10 years in the federal public service 58 12 8 9 2 11 0 79 12 42
2018 11 to 20 years in the federal public service 42 31 21 2 2 2 0 75 4 52
2018 More than 20 years in the federal public service 44 41 11 0 0 5 0 89 0 19
2017 Less than 3 years in the federal public service 30 39 0 0 0 31 0 100 0 10
2017 3 to 10 years in the federal public service 46 28 10 4 2 10 0 82 6 48
2017 11 to 20 years in the federal public service 40 42 6 5 6 1 0 83 11 60
2017 More than 20 years in the federal public service 31 54 16 0 0 0 0 84 0 19
2014 3 to 10 years in the federal public service 56 24 6 5 5 4 0 84 10 82
2014 11 to 20 years in the federal public service 59 26 11 0 4 0 0 85 4 54
2014 More than 20 years in the federal public service 56 29 7 3 0 5 0 89 4 31
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 38
2020 11 to 20 years in the federal public service 7 93 72
2019 Less than 3 years in the federal public service 0 100 27

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 35 12 5 2 0 35 12 87 4 38
2020 3 to 10 years in the federal public service 25 14 20 3 3 26 8 60 9 58
2020 11 to 20 years in the federal public service 39 9 7 3 6 30 6 75 14 72
2020 More than 20 years in the federal public service 46 22 12 6 4 6 4 75 11 30
2019 Less than 3 years in the federal public service 29 8 14 0 0 31 19 73 0 27
2019 3 to 10 years in the federal public service 35 5 19 5 0 29 7 63 8 42
2019 11 to 20 years in the federal public service 39 12 14 0 4 31 0 74 6 52
2019 More than 20 years in the federal public service 33 19 23 5 6 14 0 61 12 22
2018 Less than 3 years in the federal public service 34 16 0 0 0 38 12 100 0 23
2018 3 to 10 years in the federal public service 36 7 14 5 2 28 8 68 11 42
2018 11 to 20 years in the federal public service 40 10 17 2 0 27 4 72 2 52
2018 More than 20 years in the federal public service 33 20 20 5 0 21 0 68 7 19
2017 Less than 3 years in the federal public service 33 10 0 0 0 47 10 100 0 10
2017 3 to 10 years in the federal public service 35 16 9 0 0 36 4 85 0 48
2017 11 to 20 years in the federal public service 32 17 19 4 3 18 7 66 9 60
2017 More than 20 years in the federal public service 35 22 17 0 0 16 11 77 0 19
2014 3 to 10 years in the federal public service 43 12 9 4 5 21 6 75 12 82
2014 11 to 20 years in the federal public service 43 24 7 4 2 15 5 84 7 54
2014 More than 20 years in the federal public service 54 10 13 3 0 17 3 79 4 31

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 70 16 0 5 0 9 0 95 5 38
2020 3 to 10 years in the federal public service 45 27 15 2 2 9 0 79 4 58
2020 11 to 20 years in the federal public service 66 16 4 2 5 8 0 88 7 72
2020 More than 20 years in the federal public service 62 15 9 4 0 6 4 85 5 30
2019 Less than 3 years in the federal public service 68 3 10 0 0 11 7 87 0 27
2019 3 to 10 years in the federal public service 48 26 5 5 2 12 2 86 8 42
2019 11 to 20 years in the federal public service 63 17 6 4 2 6 2 87 7 52
2019 More than 20 years in the federal public service 51 25 23 0 0 0 0 77 0 22
2018 Less than 3 years in the federal public service 57 18 10 0 0 12 4 88 0 23
2018 3 to 10 years in the federal public service 63 26 6 4 0 0 0 89 4 42
2018 11 to 20 years in the federal public service 53 31 10 4 0 2 0 86 4 52
2018 More than 20 years in the federal public service 50 35 11 0 0 5 0 89 0 19
2017 Less than 3 years in the federal public service 58 10 0 0 0 21 10 100 0 10
2017 3 to 10 years in the federal public service 54 29 6 2 0 9 0 92 2 48
2017 11 to 20 years in the federal public service 69 16 6 6 3 0 0 85 9 59
2017 More than 20 years in the federal public service 57 38 0 0 0 0 5 100 0 19
2014 3 to 10 years in the federal public service 64 22 5 4 2 1 1 88 6 82
2014 11 to 20 years in the federal public service 70 21 8 2 0 0 0 90 2 54
2014 More than 20 years in the federal public service 72 13 7 3 0 5 0 89 4 31
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 65 11 16 3 3 0 2 78 6 38
2020 3 to 10 years in the federal public service 43 19 19 7 10 0 2 63 18 58
2020 11 to 20 years in the federal public service 47 22 11 11 8 0 2 69 20 72
2020 More than 20 years in the federal public service 52 16 11 3 17 0 0 68 20 30

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 22 16 3 2 0 0 79 5 38
2020 3 to 10 years in the federal public service 49 24 12 4 12 0 0 73 15 58
2020 11 to 20 years in the federal public service 38 29 18 9 6 0 0 67 15 70
2020 More than 20 years in the federal public service 61 10 18 7 3 0 0 71 10 30
2019 Less than 3 years in the federal public service 54 15 18 4 8 0 0 69 12 27
2019 3 to 10 years in the federal public service 24 35 23 9 7 0 2 60 16 42
2019 11 to 20 years in the federal public service 31 38 15 5 11 0 0 69 16 51
2019 More than 20 years in the federal public service 35 18 33 5 9 0 0 53 14 22
2018 Less than 3 years in the federal public service 29 21 23 23 4 0 0 50 28 23
2018 3 to 10 years in the federal public service 28 34 15 12 11 0 0 62 23 42
2018 11 to 20 years in the federal public service 34 25 17 12 10 0 2 60 22 52
2018 More than 20 years in the federal public service 39 17 22 17 5 0 0 56 22 18
2017 Less than 3 years in the federal public service 6 33 29 10 10 0 12 45 23 10
2017 3 to 10 years in the federal public service 24 23 19 19 13 0 2 48 33 48
2017 11 to 20 years in the federal public service 33 20 16 15 16 0 0 53 31 60
2017 More than 20 years in the federal public service 30 30 11 0 23 5 0 64 24 19

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 25 37 15 19 0 2 2 65 19 37
2020 3 to 10 years in the federal public service 16 29 18 24 14 0 0 45 37 58
2020 11 to 20 years in the federal public service 18 23 27 19 12 0 2 41 31 72
2020 More than 20 years in the federal public service 12 25 24 9 29 0 0 38 38 29
2019 Less than 3 years in the federal public service 33 36 20 11 0 0 0 69 11 27
2019 3 to 10 years in the federal public service 19 24 36 19 3 0 0 42 21 42
2019 11 to 20 years in the federal public service 18 24 25 15 18 0 0 42 33 52
2019 More than 20 years in the federal public service 18 32 21 16 13 0 0 50 29 22
2018 Less than 3 years in the federal public service 42 31 19 4 4 0 0 73 8 23
2018 3 to 10 years in the federal public service 14 34 18 12 22 0 0 47 34 42
2018 11 to 20 years in the federal public service 14 24 27 25 11 0 0 37 36 52
2018 More than 20 years in the federal public service 28 17 10 23 22 0 0 44 45 18
2017 Less than 3 years in the federal public service 35 31 21 12 0 0 0 67 12 10
2017 3 to 10 years in the federal public service 16 35 17 20 12 0 0 51 32 48
2017 11 to 20 years in the federal public service 9 32 22 20 17 0 0 41 37 59
2017 More than 20 years in the federal public service 9 36 22 17 11 5 0 48 29 19

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 26 6 6 0 5 7 86 7 38
2020 3 to 10 years in the federal public service 28 29 25 10 6 0 1 58 16 58
2020 11 to 20 years in the federal public service 33 30 24 4 8 0 2 64 12 71
2020 More than 20 years in the federal public service 41 18 10 6 25 0 0 59 31 30
2019 Less than 3 years in the federal public service 59 26 15 0 0 0 0 85 0 27
2019 3 to 10 years in the federal public service 41 28 20 4 5 0 2 70 10 42
2019 11 to 20 years in the federal public service 36 33 16 14 2 0 0 68 16 52
2019 More than 20 years in the federal public service 33 36 6 10 10 0 5 73 21 21
2018 Less than 3 years in the federal public service 54 27 10 4 5 0 0 81 10 22
2018 3 to 10 years in the federal public service 35 30 24 3 7 0 2 66 10 42
2018 11 to 20 years in the federal public service 31 32 11 18 4 0 4 66 22 52
2018 More than 20 years in the federal public service 18 38 10 28 6 0 0 56 34 18
2017 Less than 3 years in the federal public service 37 40 11 12 0 0 0 77 12 10
2017 3 to 10 years in the federal public service 42 24 19 13 2 0 0 66 15 48
2017 11 to 20 years in the federal public service 20 33 23 20 1 1 2 54 22 60
2017 More than 20 years in the federal public service 5 36 26 16 12 5 0 43 29 19

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 31 34 16 7 4 2 5 70 13 37
2020 3 to 10 years in the federal public service 18 22 22 23 14 2 0 41 38 58
2020 11 to 20 years in the federal public service 16 30 17 17 17 2 2 47 36 72
2020 More than 20 years in the federal public service 23 14 25 18 20 0 0 37 38 30
2019 Less than 3 years in the federal public service 33 37 23 8 0 0 0 70 8 27
2019 3 to 10 years in the federal public service 23 17 31 17 9 3 0 41 27 42
2019 11 to 20 years in the federal public service 15 19 22 33 12 0 0 34 44 51
2019 More than 20 years in the federal public service 18 22 21 25 13 0 0 40 38 22
2018 Less than 3 years in the federal public service 48 26 18 4 4 0 0 74 8 23
2018 3 to 10 years in the federal public service 19 25 16 19 20 0 0 45 39 41
2018 11 to 20 years in the federal public service 12 21 19 30 15 0 2 34 46 52
2018 More than 20 years in the federal public service 12 21 23 17 26 0 0 33 44 18
2017 Less than 3 years in the federal public service 38 29 10 0 23 0 0 67 23 10
2017 3 to 10 years in the federal public service 18 20 20 25 14 3 0 39 40 48
2017 11 to 20 years in the federal public service 6 20 36 23 15 0 0 26 38 60
2017 More than 20 years in the federal public service 15 5 31 31 13 5 0 20 47 19

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 66 17 10 0 0 5 2 89 0 38
2020 3 to 10 years in the federal public service 40 24 17 8 9 0 2 66 17 58
2020 11 to 20 years in the federal public service 41 23 20 6 9 0 2 65 15 72
2020 More than 20 years in the federal public service 31 21 19 14 14 0 0 52 29 30
2019 Less than 3 years in the federal public service 67 22 12 0 0 0 0 88 0 27
2019 3 to 10 years in the federal public service 62 12 12 8 0 3 3 79 8 42
2019 11 to 20 years in the federal public service 47 29 7 8 4 0 4 80 13 52
2019 More than 20 years in the federal public service 50 18 5 14 9 0 5 70 25 22
2018 Less than 3 years in the federal public service 63 25 8 0 4 0 0 88 4 23
2018 3 to 10 years in the federal public service 67 15 4 2 5 0 7 88 7 42
2018 11 to 20 years in the federal public service 41 31 9 8 4 0 8 78 12 52
2018 More than 20 years in the federal public service 25 23 29 12 6 0 5 51 19 17
2017 Less than 3 years in the federal public service 57 31 0 12 0 0 0 88 12 10
2017 3 to 10 years in the federal public service 59 16 9 2 0 0 13 86 3 48
2017 11 to 20 years in the federal public service 31 29 19 8 5 0 8 66 14 60
2017 More than 20 years in the federal public service 21 32 17 19 0 5 6 59 21 18

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 41 23 18 12 6 0 0 64 18 38
2020 3 to 10 years in the federal public service 25 32 10 19 15 0 0 56 34 58
2020 11 to 20 years in the federal public service 30 24 20 16 8 0 2 55 25 72
2020 More than 20 years in the federal public service 36 17 15 18 13 0 0 53 32 30
2019 Less than 3 years in the federal public service 36 40 24 0 0 0 0 76 0 27
2019 3 to 10 years in the federal public service 40 31 19 7 3 0 0 71 10 41
2019 11 to 20 years in the federal public service 36 28 20 12 2 2 0 65 14 52
2019 More than 20 years in the federal public service 53 27 10 0 9 0 0 80 9 22
2018 Less than 3 years in the federal public service 35 40 13 7 4 0 0 75 12 23
2018 3 to 10 years in the federal public service 47 22 8 14 7 0 3 70 22 41
2018 11 to 20 years in the federal public service 35 17 19 17 10 0 2 54 27 52
2018 More than 20 years in the federal public service 30 26 17 11 11 0 5 59 23 18
2017 Less than 3 years in the federal public service 28 29 21 10 0 0 12 64 11 10
2017 3 to 10 years in the federal public service 38 29 20 6 2 2 4 71 8 48
2017 11 to 20 years in the federal public service 26 33 25 12 5 0 0 59 16 60
2017 More than 20 years in the federal public service 25 31 39 0 5 0 0 56 5 19

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 13 15 5 7 0 9 70 13 38
2020 3 to 10 years in the federal public service 28 18 13 11 13 0 17 55 29 58
2020 11 to 20 years in the federal public service 27 23 19 14 11 0 6 53 27 73
2020 More than 20 years in the federal public service 46 8 15 14 6 0 10 61 23 30

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 67 19 11 0 0 3 0 88 0 38
2020 3 to 10 years in the federal public service 32 35 14 9 4 4 2 71 14 58
2020 11 to 20 years in the federal public service 39 30 20 4 6 2 0 70 10 70
2020 More than 20 years in the federal public service 50 24 19 0 7 0 0 74 7 30
2019 Less than 3 years in the federal public service 52 42 3 0 0 3 0 96 0 27
2019 3 to 10 years in the federal public service 38 37 11 9 2 2 0 77 11 42
2019 11 to 20 years in the federal public service 40 33 21 6 0 0 0 73 6 52
2019 More than 20 years in the federal public service 43 34 14 5 0 0 5 80 5 22
2018 Less than 3 years in the federal public service 36 46 13 4 0 0 0 83 4 23
2018 3 to 10 years in the federal public service 34 35 14 12 2 3 0 71 14 41
2018 11 to 20 years in the federal public service 35 33 20 10 2 0 0 68 12 52
2018 More than 20 years in the federal public service 46 32 17 5 0 0 0 78 5 18
2017 Less than 3 years in the federal public service 67 10 0 11 0 0 12 87 13 10
2017 3 to 10 years in the federal public service 38 22 15 13 6 2 4 64 20 48
2017 11 to 20 years in the federal public service 15 40 28 14 3 0 0 54 18 60
2017 More than 20 years in the federal public service 35 33 21 0 5 0 5 72 5 19

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 22 13 3 0 7 2 83 3 38
2020 3 to 10 years in the federal public service 22 37 26 10 5 0 0 59 15 58
2020 11 to 20 years in the federal public service 34 33 17 7 5 3 2 70 12 72
2020 More than 20 years in the federal public service 22 33 33 3 9 0 0 55 12 30
2019 Less than 3 years in the federal public service 42 50 8 0 0 0 0 92 0 27
2019 3 to 10 years in the federal public service 25 37 26 2 9 0 0 62 12 41
2019 11 to 20 years in the federal public service 27 35 29 10 0 0 0 61 10 52
2019 More than 20 years in the federal public service 25 37 22 10 0 0 5 66 11 22
2018 Less than 3 years in the federal public service 48 34 9 8 0 0 0 83 8 23
2018 3 to 10 years in the federal public service 33 21 32 7 7 0 0 54 15 41
2018 11 to 20 years in the federal public service 19 29 27 19 6 0 0 48 25 52
2018 More than 20 years in the federal public service 28 40 16 17 0 0 0 67 17 18
2017 Less than 3 years in the federal public service 38 29 0 21 0 0 12 76 24 10
2017 3 to 10 years in the federal public service 23 33 21 14 8 0 0 57 23 48
2017 11 to 20 years in the federal public service 16 23 30 19 12 0 0 39 31 60
2017 More than 20 years in the federal public service 21 54 9 5 12 0 0 74 17 19

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 23 6 3 0 2 4 91 3 38
2020 3 to 10 years in the federal public service 38 26 20 12 3 0 2 65 15 58
2020 11 to 20 years in the federal public service 37 41 13 7 1 1 0 79 8 71
2020 More than 20 years in the federal public service 45 19 21 10 4 0 0 64 15 30
2019 Less than 3 years in the federal public service 54 33 12 0 0 0 0 88 0 27
2019 3 to 10 years in the federal public service 34 27 26 9 4 0 0 61 14 42
2019 11 to 20 years in the federal public service 51 25 15 8 2 0 0 75 9 52
2019 More than 20 years in the federal public service 43 38 5 10 0 0 5 84 11 22
2018 Less than 3 years in the federal public service 41 43 8 4 4 0 0 83 8 23
2018 3 to 10 years in the federal public service 44 27 25 2 2 0 0 71 4 41
2018 11 to 20 years in the federal public service 28 41 14 14 4 0 0 68 18 52
2018 More than 20 years in the federal public service 33 40 16 11 0 0 0 73 11 18
2017 Less than 3 years in the federal public service 59 29 0 0 0 0 12 100 0 10
2017 3 to 10 years in the federal public service 42 23 15 14 6 0 0 65 20 48
2017 11 to 20 years in the federal public service 23 31 25 9 12 0 0 54 21 60
2017 More than 20 years in the federal public service 25 43 10 0 12 0 10 76 13 19

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 70 12 9 5 0 0 4 85 5 38
2020 3 to 10 years in the federal public service 52 31 2 10 6 0 0 83 15 58
2020 11 to 20 years in the federal public service 57 16 17 5 4 1 0 74 9 72
2020 More than 20 years in the federal public service 48 15 26 6 4 0 0 64 10 30
2019 Less than 3 years in the federal public service 58 38 4 0 0 0 0 96 0 27
2019 3 to 10 years in the federal public service 53 22 16 2 7 0 0 75 9 41
2019 11 to 20 years in the federal public service 64 14 11 6 4 0 2 79 10 52
2019 More than 20 years in the federal public service 66 28 0 6 0 0 0 94 6 22

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 30 30 27 6 5 0 2 61 11 38
2020 3 to 10 years in the federal public service 28 35 17 13 7 0 0 63 20 58
2020 11 to 20 years in the federal public service 33 36 17 10 3 0 0 69 13 72
2020 More than 20 years in the federal public service 44 31 10 10 4 0 0 75 14 30

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 36 9 6 5 0 2 80 11 38
2020 3 to 10 years in the federal public service 28 33 21 10 5 2 2 63 15 58
2020 11 to 20 years in the federal public service 39 29 14 11 7 0 0 68 18 73
2020 More than 20 years in the federal public service 40 18 25 13 4 0 0 58 17 30
2019 Less than 3 years in the federal public service 65 22 13 0 0 0 0 87 0 26
2019 3 to 10 years in the federal public service 48 27 12 7 7 0 0 75 14 42
2019 11 to 20 years in the federal public service 55 25 16 4 0 0 0 80 4 51
2019 More than 20 years in the federal public service 27 46 13 4 6 0 5 77 10 22
2018 Less than 3 years in the federal public service 37 40 18 0 4 0 0 77 4 22
2018 3 to 10 years in the federal public service 41 28 21 10 0 0 0 70 10 41
2018 11 to 20 years in the federal public service 32 37 13 15 2 0 0 69 18 52
2018 More than 20 years in the federal public service 17 49 12 11 11 0 0 66 22 18
2017 Less than 3 years in the federal public service 65 11 11 0 0 0 12 87 0 10
2017 3 to 10 years in the federal public service 39 24 31 4 2 0 0 63 6 48
2017 11 to 20 years in the federal public service 37 31 19 9 3 1 0 69 12 60
2017 More than 20 years in the federal public service 25 21 26 16 7 0 5 48 24 19

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 40 37 10 5 6 0 2 79 11 38
2020 3 to 10 years in the federal public service 44 27 18 4 5 0 2 73 9 58
2020 11 to 20 years in the federal public service 61 24 10 5 0 0 0 85 5 72
2020 More than 20 years in the federal public service 49 23 20 4 3 0 0 73 7 30
2019 Less than 3 years in the federal public service 71 14 7 8 0 0 0 84 8 27
2019 3 to 10 years in the federal public service 61 22 7 5 2 0 3 85 7 42
2019 11 to 20 years in the federal public service 75 15 10 0 0 0 0 90 0 52
2019 More than 20 years in the federal public service 73 13 5 5 0 0 5 90 5 22
2018 Less than 3 years in the federal public service 54 31 11 5 0 0 0 84 5 20
2018 3 to 10 years in the federal public service 59 29 5 5 2 0 0 88 7 41
2018 11 to 20 years in the federal public service 80 14 4 2 0 0 0 94 2 52
2018 More than 20 years in the federal public service 56 26 6 0 6 0 6 87 6 18
2017 Less than 3 years in the federal public service 67 0 10 11 0 0 12 76 13 10
2017 3 to 10 years in the federal public service 61 23 13 0 0 2 0 86 0 48
2017 11 to 20 years in the federal public service 60 31 8 2 0 0 0 90 2 60
2017 More than 20 years in the federal public service 61 11 23 0 0 0 5 76 0 19

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 22 40 16 3 17 0 2 63 21 38
2020 3 to 10 years in the federal public service 16 31 19 12 21 0 0 48 34 58
2020 11 to 20 years in the federal public service 20 28 28 13 10 0 0 49 23 72
2020 More than 20 years in the federal public service 10 33 30 19 7 0 0 43 27 30

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 71 9 3 0 0 0 17 97 0 37
2020 3 to 10 years in the federal public service 74 11 9 2 1 2 1 87 3 58
2020 11 to 20 years in the federal public service 64 19 9 3 1 2 3 86 4 72
2020 More than 20 years in the federal public service 63 15 10 0 8 3 0 81 8 29
2019 Less than 3 years in the federal public service 93 3 0 0 0 0 3 100 0 27
2019 3 to 10 years in the federal public service 81 12 3 3 0 0 2 95 3 42
2019 11 to 20 years in the federal public service 81 12 2 0 2 0 3 96 2 51
2019 More than 20 years in the federal public service 76 14 5 0 0 0 5 95 0 22
2018 Less than 3 years in the federal public service 87 5 0 8 0 0 0 92 8 23
2018 3 to 10 years in the federal public service 80 10 0 2 0 0 8 98 2 41
2018 11 to 20 years in the federal public service 84 8 4 2 0 0 2 94 2 52
2018 More than 20 years in the federal public service 67 22 0 6 0 0 6 94 6 18

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 86 2 5 2 0 0 4 92 2 37
2020 3 to 10 years in the federal public service 81 7 2 0 4 0 6 94 4 58
2020 11 to 20 years in the federal public service 78 10 4 1 6 0 1 89 7 71
2020 More than 20 years in the federal public service 80 9 4 0 7 0 0 89 7 30
2019 Less than 3 years in the federal public service 93 7 0 0 0 0 0 100 0 27
2019 3 to 10 years in the federal public service 84 4 0 5 4 0 2 91 9 42
2019 11 to 20 years in the federal public service 92 2 4 0 2 0 0 94 2 52
2019 More than 20 years in the federal public service 85 5 0 0 6 0 5 94 6 22
2018 Less than 3 years in the federal public service 96 4 0 0 0 0 0 100 0 23
2018 3 to 10 years in the federal public service 78 3 9 5 0 0 5 85 5 41
2018 11 to 20 years in the federal public service 82 12 4 0 0 0 2 96 0 51
2018 More than 20 years in the federal public service 78 6 11 0 0 0 6 89 0 18
2017 Less than 3 years in the federal public service 88 0 0 0 0 0 12 100 0 10
2017 3 to 10 years in the federal public service 82 8 3 0 2 0 5 95 2 48
2017 11 to 20 years in the federal public service 80 9 8 1 1 0 0 89 3 60
2017 More than 20 years in the federal public service 68 20 7 0 0 0 5 93 0 19

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 87 0 9 0 0 0 4 90 0 37
2020 3 to 10 years in the federal public service 71 21 4 3 2 0 0 91 5 58
2020 11 to 20 years in the federal public service 73 18 5 2 2 0 1 91 3 71
2020 More than 20 years in the federal public service 79 10 7 0 4 0 0 89 4 30
2019 Less than 3 years in the federal public service 89 8 3 0 0 0 0 97 0 27
2019 3 to 10 years in the federal public service 57 26 7 5 5 0 0 83 10 42
2019 11 to 20 years in the federal public service 71 16 10 2 0 0 0 87 2 51
2019 More than 20 years in the federal public service 73 22 0 0 0 0 5 100 0 22
2018 Less than 3 years in the federal public service 89 11 0 0 0 0 0 100 0 22
2018 3 to 10 years in the federal public service 57 29 2 7 5 0 0 86 12 41
2018 11 to 20 years in the federal public service 53 25 12 4 4 0 2 80 8 52
2018 More than 20 years in the federal public service 51 49 0 0 0 0 0 100 0 18
2017 Less than 3 years in the federal public service 67 0 21 0 0 0 12 76 0 10
2017 3 to 10 years in the federal public service 45 45 6 0 2 0 3 92 2 48
2017 11 to 20 years in the federal public service 49 26 16 8 0 0 0 76 8 60
2017 More than 20 years in the federal public service 57 15 23 5 0 0 0 72 5 19

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 91 5 2 0 0 0 2 98 0 37
2020 3 to 10 years in the federal public service 74 12 7 3 0 0 4 89 3 58
2020 11 to 20 years in the federal public service 68 18 4 3 7 0 0 86 9 72
2020 More than 20 years in the federal public service 68 12 17 3 0 0 0 80 3 29
2019 Less than 3 years in the federal public service 85 15 0 0 0 0 0 100 0 27
2019 3 to 10 years in the federal public service 59 15 14 5 5 0 3 76 9 41
2019 11 to 20 years in the federal public service 71 21 8 0 0 0 0 92 0 52
2019 More than 20 years in the federal public service 75 5 10 0 6 0 5 83 6 22
2018 Less than 3 years in the federal public service 95 0 5 0 0 0 0 95 0 22
2018 3 to 10 years in the federal public service 72 15 4 2 5 0 2 88 8 42
2018 11 to 20 years in the federal public service 65 20 10 2 2 0 2 86 4 52
2018 More than 20 years in the federal public service 64 26 5 5 0 0 0 90 5 19
2017 Less than 3 years in the federal public service 67 21 0 0 0 0 12 100 0 10
2017 3 to 10 years in the federal public service 66 23 5 0 2 2 3 93 2 48
2017 11 to 20 years in the federal public service 70 22 1 5 1 0 0 92 7 59
2017 More than 20 years in the federal public service 78 7 5 0 5 0 5 89 5 19

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 79 3 3 0 0 0 15 96 0 36
2020 3 to 10 years in the federal public service 68 11 1 0 0 0 20 98 0 58
2020 11 to 20 years in the federal public service 58 8 7 4 3 0 19 82 9 72
2020 More than 20 years in the federal public service 62 6 19 0 0 0 13 78 0 30
2019 Less than 3 years in the federal public service 90 3 0 0 0 0 7 100 0 27
2019 3 to 10 years in the federal public service 59 3 5 0 0 0 33 93 0 42
2019 11 to 20 years in the federal public service 71 6 10 4 0 0 10 85 4 51
2019 More than 20 years in the federal public service 74 8 4 0 0 0 14 96 0 22
2018 Less than 3 years in the federal public service 86 0 0 0 0 0 14 100 0 22
2018 3 to 10 years in the federal public service 48 11 4 2 0 0 34 90 3 42
2018 11 to 20 years in the federal public service 55 17 2 4 2 0 20 90 7 50
2018 More than 20 years in the federal public service 48 20 10 0 0 5 16 87 0 19
2017 Less than 3 years in the federal public service 78 0 0 0 0 0 22 100 0 10
2017 3 to 10 years in the federal public service 59 5 2 0 0 0 35 97 0 48
2017 11 to 20 years in the federal public service 56 16 5 3 0 0 20 90 4 60
2017 More than 20 years in the federal public service 58 37 0 0 0 0 5 100 0 19

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 79 10 6 0 0 0 5 94 0 38
2020 3 to 10 years in the federal public service 66 25 6 1 1 0 0 91 3 58
2020 11 to 20 years in the federal public service 63 23 7 4 1 0 1 88 5 72
2020 More than 20 years in the federal public service 61 19 13 3 0 4 0 83 3 30
2019 Less than 3 years in the federal public service 93 7 0 0 0 0 0 100 0 27
2019 3 to 10 years in the federal public service 53 22 11 4 2 0 7 81 7 42
2019 11 to 20 years in the federal public service 66 19 6 2 5 0 2 87 7 52
2019 More than 20 years in the federal public service 68 18 9 0 0 0 5 90 0 22
2018 Less than 3 years in the federal public service 77 14 9 0 0 0 0 91 0 22
2018 3 to 10 years in the federal public service 62 19 15 0 2 0 2 83 2 42
2018 11 to 20 years in the federal public service 54 30 8 4 2 0 2 86 6 52
2018 More than 20 years in the federal public service 72 16 6 0 6 0 0 88 6 17
2017 Less than 3 years in the federal public service 78 10 0 0 0 0 12 100 0 10
2017 3 to 10 years in the federal public service 62 18 10 4 0 0 6 86 4 47
2017 11 to 20 years in the federal public service 62 23 4 7 0 0 4 88 8 60
2017 More than 20 years in the federal public service 69 26 5 0 0 0 0 95 0 19

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 15 14 6 5 0 2 74 11 38
2020 3 to 10 years in the federal public service 73 17 1 3 4 0 2 92 7 58
2020 11 to 20 years in the federal public service 75 18 3 0 3 2 0 95 3 72
2020 More than 20 years in the federal public service 71 14 7 0 3 0 4 89 3 30
2019 Less than 3 years in the federal public service 63 8 21 0 8 0 0 72 8 27
2019 3 to 10 years in the federal public service 85 7 0 0 0 3 5 100 0 42
2019 11 to 20 years in the federal public service 92 6 0 0 0 0 2 100 0 52
2019 More than 20 years in the federal public service 91 5 0 0 0 0 5 100 0 22
2018 Less than 3 years in the federal public service 66 8 9 8 10 0 0 74 17 22
2018 3 to 10 years in the federal public service 80 11 0 2 5 0 3 93 7 42
2018 11 to 20 years in the federal public service 92 4 2 0 0 0 2 98 0 51
2018 More than 20 years in the federal public service 78 17 0 0 0 5 0 100 0 18
2017 Less than 3 years in the federal public service 69 0 7 0 11 0 12 79 13 10
2017 3 to 10 years in the federal public service 77 11 7 0 0 0 5 93 0 48
2017 11 to 20 years in the federal public service 84 6 7 1 0 0 2 92 1 60
2017 More than 20 years in the federal public service 70 16 5 0 0 0 10 95 0 19

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 30 13 3 3 0 2 81 6 38
2020 3 to 10 years in the federal public service 38 33 19 5 5 0 0 71 10 58
2020 11 to 20 years in the federal public service 52 22 19 5 2 0 1 75 6 73
2020 More than 20 years in the federal public service 46 36 13 0 0 0 4 86 0 29
2019 Less than 3 years in the federal public service 73 23 4 0 0 0 0 96 0 26
2019 3 to 10 years in the federal public service 50 23 18 2 3 0 4 76 5 42
2019 11 to 20 years in the federal public service 59 25 16 0 0 0 0 84 0 52
2019 More than 20 years in the federal public service 86 14 0 0 0 0 0 100 0 22
2018 Less than 3 years in the federal public service 46 36 18 0 0 0 0 82 0 22
2018 3 to 10 years in the federal public service 42 23 30 0 5 0 0 65 5 42
2018 11 to 20 years in the federal public service 45 27 21 7 0 0 0 71 7 52
2018 More than 20 years in the federal public service 33 53 10 0 0 5 0 90 0 19
2017 Less than 3 years in the federal public service 49 19 10 10 0 0 12 77 11 10
2017 3 to 10 years in the federal public service 43 29 16 10 0 0 2 74 10 48
2017 11 to 20 years in the federal public service 45 36 16 1 0 0 2 82 1 60
2017 More than 20 years in the federal public service 54 41 0 0 0 0 5 100 0 19

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 38 39 15 8 0 0 0 77 8 38
2020 3 to 10 years in the federal public service 21 35 34 8 1 0 0 56 10 58
2020 11 to 20 years in the federal public service 27 41 23 5 4 0 0 68 10 73
2020 More than 20 years in the federal public service 25 56 9 7 3 0 0 81 10 30

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 19 34 41 6 0 0 0 53 6 38
2020 3 to 10 years in the federal public service 12 31 36 17 5 0 0 42 22 58
2020 11 to 20 years in the federal public service 17 33 29 14 7 0 0 49 21 73
2020 More than 20 years in the federal public service 10 35 29 19 7 0 0 45 26 29
2019 Less than 3 years in the federal public service 29 49 19 3 0 0 0 78 3 27
2019 3 to 10 years in the federal public service 9 48 27 14 0 0 2 58 14 42
2019 11 to 20 years in the federal public service 20 33 33 12 2 0 0 53 14 52
2019 More than 20 years in the federal public service 18 46 21 15 0 0 0 64 15 22
2018 Less than 3 years in the federal public service 22 52 17 8 0 0 0 74 8 23
2018 3 to 10 years in the federal public service 17 37 24 13 9 0 0 54 22 42
2018 11 to 20 years in the federal public service 13 36 30 15 6 0 0 49 21 52
2018 More than 20 years in the federal public service 11 21 31 27 5 5 0 34 34 19
2017 Less than 3 years in the federal public service 6 72 12 10 0 0 0 78 10 10
2017 3 to 10 years in the federal public service 8 31 43 12 4 2 0 40 16 48
2017 11 to 20 years in the federal public service 6 34 26 27 7 0 0 40 34 60
2017 More than 20 years in the federal public service 5 9 66 15 5 0 0 14 20 19

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 3 11 42 22 23 0 0 44 14 38
2020 3 to 10 years in the federal public service 12 32 19 28 9 0 0 37 44 58
2020 11 to 20 years in the federal public service 13 20 37 20 9 0 0 29 34 72
2020 More than 20 years in the federal public service 20 17 41 7 15 0 0 22 38 30
2019 Less than 3 years in the federal public service 4 0 41 48 8 0 0 55 4 27
2019 3 to 10 years in the federal public service 7 14 38 31 8 0 2 40 22 42
2019 11 to 20 years in the federal public service 11 16 34 29 11 0 0 40 26 52
2019 More than 20 years in the federal public service 10 13 40 21 15 0 0 36 23 22
2018 Less than 3 years in the federal public service 0 7 30 40 23 0 0 62 7 23
2018 3 to 10 years in the federal public service 12 14 28 36 9 0 0 46 27 42
2018 11 to 20 years in the federal public service 11 25 39 15 10 0 0 25 36 52
2018 More than 20 years in the federal public service 11 26 48 5 6 5 0 12 38 19
2017 Less than 3 years in the federal public service 0 11 31 28 29 0 0 57 11 10
2017 3 to 10 years in the federal public service 4 29 28 26 13 0 0 39 33 48
2017 11 to 20 years in the federal public service 10 24 34 26 7 0 0 33 33 60
2017 More than 20 years in the federal public service 10 37 38 15 0 0 0 15 47 19

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 29 6 2 0 2 2 92 2 38
2020 3 to 10 years in the federal public service 45 34 15 5 0 2 0 80 5 58
2020 11 to 20 years in the federal public service 49 35 5 5 3 3 0 87 8 72
2020 More than 20 years in the federal public service 47 44 0 0 4 4 0 95 5 30
2019 Less than 3 years in the federal public service 60 17 16 4 0 3 0 80 4 27
2019 3 to 10 years in the federal public service 45 38 10 4 0 2 0 85 5 42
2019 11 to 20 years in the federal public service 59 33 6 2 0 0 0 92 2 52
2019 More than 20 years in the federal public service 57 24 13 6 0 0 0 81 6 22
2018 Less than 3 years in the federal public service 52 43 0 0 4 0 0 96 4 23
2018 3 to 10 years in the federal public service 60 32 5 2 0 0 0 92 2 42
2018 11 to 20 years in the federal public service 54 33 6 6 0 0 0 88 6 51
2018 More than 20 years in the federal public service 44 56 0 0 0 0 0 100 0 19
2017 Less than 3 years in the federal public service 46 33 21 0 0 0 0 79 0 10
2017 3 to 10 years in the federal public service 30 46 8 11 2 2 0 78 13 47
2017 11 to 20 years in the federal public service 37 43 8 7 5 0 0 80 12 60
2017 More than 20 years in the federal public service 39 45 16 0 0 0 0 84 0 19

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 29 0 7 0 3 2 93 7 38
2020 3 to 10 years in the federal public service 42 28 16 9 3 2 0 71 12 58
2020 11 to 20 years in the federal public service 53 26 11 5 2 3 0 82 7 72
2020 More than 20 years in the federal public service 52 26 10 4 4 3 0 81 9 30

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 19 17 2 6 0 0 75 8 38
2020 3 to 10 years in the federal public service 46 18 14 10 8 2 2 66 19 58
2020 11 to 20 years in the federal public service 62 27 6 2 3 0 0 90 4 72
2020 More than 20 years in the federal public service 58 18 6 13 4 0 0 77 17 30

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 72 21 7 0 0 0 0 93 0 37
2020 3 to 10 years in the federal public service 57 19 10 5 2 5 2 82 7 58
2020 11 to 20 years in the federal public service 69 19 8 3 2 0 0 87 4 71
2020 More than 20 years in the federal public service 58 24 10 0 4 3 0 85 5 30

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 60 32 5 3 0 0 0 92 3 38
2020 3 to 10 years in the federal public service 38 36 17 7 2 0 0 74 9 57
2020 11 to 20 years in the federal public service 54 25 10 6 4 0 0 80 10 71
2020 More than 20 years in the federal public service 47 35 14 0 5 0 0 82 5 29
2019 Less than 3 years in the federal public service 55 27 8 3 3 3 0 85 7 27
2019 3 to 10 years in the federal public service 36 41 12 9 2 0 0 77 11 42
2019 11 to 20 years in the federal public service 43 40 11 6 0 0 0 83 6 52
2019 More than 20 years in the federal public service 33 23 28 15 0 0 0 57 15 22
2018 Less than 3 years in the federal public service 52 38 5 0 4 0 0 91 4 23
2018 3 to 10 years in the federal public service 48 21 17 7 4 3 0 71 12 42
2018 11 to 20 years in the federal public service 33 36 18 10 2 2 0 70 12 52
2018 More than 20 years in the federal public service 38 32 20 10 0 0 0 70 10 19
2017 3 to 10 years in the federal public service 30 42 13 11 4 0 0 72 15 48
2017 11 to 20 years in the federal public service 32 30 17 15 6 0 0 61 21 60
2017 More than 20 years in the federal public service 25 43 21 11 0 0 0 68 11 19

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 32 7 0 3 3 0 90 3 38
2020 3 to 10 years in the federal public service 48 37 9 5 0 0 0 85 5 58
2020 11 to 20 years in the federal public service 61 26 10 2 0 0 2 88 2 71
2020 More than 20 years in the federal public service 59 36 0 4 0 0 0 96 4 30

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 35 6 5 3 6 0 85 8 38
2020 3 to 10 years in the federal public service 42 31 20 5 0 1 0 74 6 57
2020 11 to 20 years in the federal public service 50 32 9 6 2 0 2 84 8 70
2020 More than 20 years in the federal public service 56 33 3 4 0 4 0 92 5 30

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 43 23 16 6 5 3 5 71 12 38
2020 3 to 10 years in the federal public service 41 35 20 4 0 0 0 76 4 58
2020 11 to 20 years in the federal public service 52 23 22 0 0 0 3 78 0 71
2020 More than 20 years in the federal public service 60 28 0 4 0 0 7 95 5 30

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 66 21 8 0 0 3 2 91 0 37
2020 3 to 10 years in the federal public service 50 31 11 2 0 3 4 86 2 58
2020 11 to 20 years in the federal public service 61 25 12 1 0 0 2 87 1 71
2020 More than 20 years in the federal public service 69 16 3 4 0 4 3 92 5 30

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 85 5 3 0 0 7 0 97 0 38
2020 3 to 10 years in the federal public service 78 14 6 0 0 2 0 94 0 58
2020 11 to 20 years in the federal public service 76 14 5 0 0 3 2 95 0 71
2020 More than 20 years in the federal public service 75 17 4 0 0 3 0 95 0 30

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 28 8 7 2 5 2 82 10 38
2020 3 to 10 years in the federal public service 44 37 8 9 0 2 0 83 9 57
2020 11 to 20 years in the federal public service 56 27 9 2 2 3 3 87 3 71
2020 More than 20 years in the federal public service 59 33 3 4 0 0 0 93 4 30

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 65 18 6 2 6 3 0 86 8 38
2020 3 to 10 years in the federal public service 47 29 11 9 3 0 2 78 11 57
2020 11 to 20 years in the federal public service 71 19 3 4 3 0 0 91 7 72
2020 More than 20 years in the federal public service 55 26 11 3 4 0 0 82 7 30

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 78 14 3 0 0 3 2 97 0 38
2020 3 to 10 years in the federal public service 60 26 8 2 2 2 0 88 4 57
2020 11 to 20 years in the federal public service 72 20 5 1 2 1 0 92 3 72
2020 More than 20 years in the federal public service 58 20 14 0 4 3 0 81 5 30

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 11 to 20 years in the federal public service 23 32 45 0 0 0 0 55 0 28
2020 More than 20 years in the federal public service 35 48 9 9 0 0 0 83 9 11
2019 11 to 20 years in the federal public service 26 61 0 8 0 5 0 91 9 22

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 100 0 28
2020 More than 20 years in the federal public service 100 0 11

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 11 to 20 years in the federal public service 26 20 29 17 8 0 0 45 25 28
2020 More than 20 years in the federal public service 26 17 17 26 13 0 0 44 39 11
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 38
2020 3 to 10 years in the federal public service 16 84 57
2020 11 to 20 years in the federal public service 16 84 71
2020 More than 20 years in the federal public service 16 84 30

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 2 98 38
2020 3 to 10 years in the federal public service 25 75 58
2020 11 to 20 years in the federal public service 36 64 72
2020 More than 20 years in the federal public service 33 67 28
2019 Less than 3 years in the federal public service 16 84 27
2019 3 to 10 years in the federal public service 41 59 42
2019 11 to 20 years in the federal public service 38 62 52
2019 More than 20 years in the federal public service 47 53 22
2017 3 to 10 years in the federal public service 28 72 48
2017 11 to 20 years in the federal public service 51 49 60
2017 More than 20 years in the federal public service 33 67 19
2014 3 to 10 years in the federal public service 35 65 81
2014 11 to 20 years in the federal public service 41 59 54
2014 More than 20 years in the federal public service 34 66 31

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 66 34 14
2020 11 to 20 years in the federal public service 57 43 28

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 95 5 14
2020 11 to 20 years in the federal public service 95 5 28
2019 3 to 10 years in the federal public service 95 5 17
2019 11 to 20 years in the federal public service 91 9 20
2017 3 to 10 years in the federal public service 80 20 15
2017 11 to 20 years in the federal public service 100 0 29
2014 3 to 10 years in the federal public service 93 7 28
2014 11 to 20 years in the federal public service 100 0 22
2014 More than 20 years in the federal public service 100 0 10

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in the federal public service 37 31 8 16 0 0 8 74 18 13
2020 11 to 20 years in the federal public service 35 45 8 8 4 0 0 80 13 27
2019 3 to 10 years in the federal public service 49 26 11 14 0 0 0 75 14 16
2019 11 to 20 years in the federal public service 83 17 0 0 0 0 0 100 0 18
2017 3 to 10 years in the federal public service 85 15 0 0 0 0 0 100 0 12
2017 11 to 20 years in the federal public service 73 14 0 7 7 0 0 86 14 29
2014 3 to 10 years in the federal public service 85 15 0 0 0 0 0 100 0 26
2014 11 to 20 years in the federal public service 59 27 9 5 0 0 0 86 5 22
2014 More than 20 years in the federal public service 71 19 0 10 0 0 0 90 10 10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 71 12 6 8 0 2 0 86 8 38
2020 3 to 10 years in the federal public service 59 27 4 2 3 0 5 91 5 57
2020 11 to 20 years in the federal public service 69 22 6 3 0 0 0 91 3 71
2020 More than 20 years in the federal public service 64 24 3 0 4 0 4 92 5 30
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 16 56 26 3 78 22 38
2020 3 to 10 years in the federal public service 25 60 12 4 71 29 58
2020 11 to 20 years in the federal public service 29 52 18 0 64 36 72
2020 More than 20 years in the federal public service 17 62 21 0 79 21 30

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 53 47 15
2020 11 to 20 years in the federal public service 37 63 21

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in the federal public service 27 28 7 7 23 0 8 59 33 15
2020 11 to 20 years in the federal public service 37 17 16 5 19 0 5 57 26 21

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in the federal public service 7 0 13 23 23 5 30 11 69 15
2020 11 to 20 years in the federal public service 9 17 5 15 20 4 29 40 53 21

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 9 0 0 2 0 27 97 3 38
2020 3 to 10 years in the federal public service 41 19 8 11 3 2 17 73 17 58
2020 11 to 20 years in the federal public service 41 17 13 10 11 0 7 63 23 72
2020 More than 20 years in the federal public service 55 6 13 0 8 0 17 74 10 30
2019 Less than 3 years in the federal public service 66 8 12 4 0 0 11 82 5 27
2019 3 to 10 years in the federal public service 48 7 12 9 9 0 15 65 21 42
2019 11 to 20 years in the federal public service 39 21 13 8 14 0 6 63 23 52
2019 More than 20 years in the federal public service 61 9 5 0 20 0 5 74 21 22
2018 Less than 3 years in the federal public service 36 22 0 13 11 0 19 71 29 22
2018 3 to 10 years in the federal public service 54 20 7 5 7 0 7 79 13 42
2018 11 to 20 years in the federal public service 37 15 22 9 10 0 7 57 20 52
2018 More than 20 years in the federal public service 36 16 20 11 16 0 0 53 27 19
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