2020 Public Service Employee Survey Results for Office of the Chief Electoral Officer by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 47 5 6 2 0 0 86 9 194
2020 Non-supervisor 51 39 4 4 3 0 0 90 6 421

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 75 18 5 1 2 0 0 93 3 194
2020 Non-supervisor 77 18 1 1 1 0 0 97 2 418
2017 Supervisor 62 31 3 4 0 0 0 93 4 148
2017 Non-supervisor 73 20 3 3 1 0 0 93 3 282
2014 Supervisor 60 28 3 7 1 0 1 89 8 144
2014 Non-supervisor 62 26 4 6 1 1 1 89 7 280

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 37 43 10 8 2 0 1 80 10 195
2020 Non-supervisor 41 38 8 7 4 0 1 81 11 421
2019 Supervisor 46 33 6 9 6 0 0 79 15 145
2019 Non-supervisor 55 26 7 7 4 0 0 81 11 367
2017 Supervisor 49 35 3 9 4 0 0 84 13 148
2017 Non-supervisor 54 33 4 6 2 0 0 87 8 282
2014 Supervisor 40 30 9 10 11 0 0 70 21 144
2014 Non-supervisor 45 33 5 11 6 0 0 78 17 281

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 43 39 11 6 2 0 0 82 7 192
2020 Non-supervisor 44 37 12 5 2 0 0 81 7 420
2019 Supervisor 47 34 13 5 1 0 1 82 6 143
2019 Non-supervisor 42 37 9 8 3 0 1 80 11 366
2018 Supervisor 46 37 11 4 1 0 1 84 5 101
2018 Non-supervisor 44 41 8 3 2 0 2 87 5 259
2017 Supervisor 45 44 7 5 0 0 0 89 5 148
2017 Non-supervisor 44 36 12 5 1 0 2 82 7 281
2014 Supervisor 45 38 9 3 3 1 1 85 7 144
2014 Non-supervisor 37 39 12 9 3 0 0 76 12 281

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 42 7 8 0 0 1 85 9 192
2020 Non-supervisor 48 35 10 3 3 0 1 84 6 420
2019 Supervisor 54 37 5 2 2 0 0 91 4 144
2019 Non-supervisor 56 31 6 4 3 0 0 87 7 365
2017 Supervisor 54 37 4 3 2 0 0 91 5 147
2017 Non-supervisor 51 37 8 3 1 0 0 88 4 282
2014 Supervisor 48 41 7 3 1 0 0 89 3 143
2014 Non-supervisor 45 40 8 4 1 1 1 87 5 281

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 35 12 6 4 0 0 77 11 194
2020 Non-supervisor 55 29 9 4 3 1 0 84 7 421
2019 Supervisor 37 38 12 7 5 0 1 76 12 143
2019 Non-supervisor 57 23 11 4 4 1 0 81 9 365
2018 Supervisor 47 28 13 9 4 0 0 74 13 100
2018 Non-supervisor 56 29 9 4 1 0 1 86 5 258
2017 Supervisor 36 40 12 7 5 0 0 76 12 147
2017 Non-supervisor 48 31 10 7 2 1 1 80 10 282
2014 Supervisor 29 44 11 11 3 1 1 75 14 144
2014 Non-supervisor 37 36 14 5 4 2 3 76 9 280

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 49 38 8 3 1 0 0 87 4 193
2020 Non-supervisor 44 38 12 3 3 0 0 82 6 421
2019 Supervisor 44 42 6 5 4 0 0 86 8 144
2019 Non-supervisor 48 29 12 7 4 0 0 78 11 366
2018 Supervisor 44 42 8 5 0 0 0 87 5 101
2018 Non-supervisor 36 42 12 7 2 0 0 78 9 257
2017 Supervisor 43 44 7 3 3 0 0 87 6 148
2017 Non-supervisor 35 42 13 6 4 0 0 76 10 281
2014 Supervisor 31 49 10 6 4 0 0 80 10 143
2014 Non-supervisor 30 43 12 11 4 0 0 73 15 281

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 38 42 10 9 1 0 0 80 10 195
2020 Non-supervisor 47 31 15 3 4 0 1 78 6 419
2019 Supervisor 34 41 8 11 5 0 0 76 16 144
2019 Non-supervisor 42 37 10 7 4 0 0 79 11 366
2018 Supervisor 36 31 20 11 1 0 0 67 12 100
2018 Non-supervisor 41 39 10 5 3 0 0 81 9 259
2017 Supervisor 27 42 14 12 5 0 0 69 17 148
2017 Non-supervisor 36 36 14 9 5 1 0 72 14 282
2014 Supervisor 23 38 18 12 8 1 0 62 20 144
2014 Non-supervisor 30 36 16 12 6 0 0 66 18 281

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 38 45 12 3 2 0 0 83 4 193
2020 Non-supervisor 41 42 10 5 2 0 0 83 7 416
2019 Supervisor 32 45 10 8 4 0 0 77 13 143
2019 Non-supervisor 41 38 9 10 2 0 0 79 12 364
2018 Supervisor 32 43 15 8 1 0 0 76 9 101
2018 Non-supervisor 38 40 11 7 3 0 0 79 10 259
2017 Supervisor 25 42 16 11 6 0 0 67 17 147
2017 Non-supervisor 33 40 12 10 4 0 0 73 14 281

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 63 31 4 1 2 0 0 94 3 194
2020 Non-supervisor 59 31 7 2 1 0 0 90 3 416
2019 Supervisor 59 31 4 5 1 0 0 90 5 144
2019 Non-supervisor 59 30 6 4 1 0 0 89 5 365
2018 Supervisor 59 37 4 0 0 0 0 96 0 102
2018 Non-supervisor 55 38 4 2 0 0 0 94 2 257
2017 Supervisor 48 39 7 5 0 0 0 87 5 148
2017 Non-supervisor 46 38 9 4 3 0 0 84 7 282
2014 Supervisor 47 39 9 2 2 1 0 88 4 144
2014 Non-supervisor 43 40 10 4 2 0 0 84 6 281

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 44 38 11 5 2 0 0 82 7 195
2020 Non-supervisor 46 33 12 5 3 0 0 79 9 418
2019 Supervisor 39 42 8 6 5 0 0 81 11 144
2019 Non-supervisor 46 30 12 7 5 0 0 76 11 364
2018 Supervisor 36 48 9 7 1 0 0 84 8 101
2018 Non-supervisor 40 40 13 5 2 1 0 81 7 256
2017 Supervisor 39 39 11 7 3 0 0 78 10 148
2017 Non-supervisor 37 34 15 9 5 0 0 71 14 282

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 64 29 5 0 1 0 0 93 1 194
2020 Non-supervisor 53 31 12 2 1 0 1 85 3 417
2019 Supervisor 62 32 4 1 1 0 0 94 2 142
2019 Non-supervisor 59 28 9 3 1 0 0 87 4 365
2018 Supervisor 63 29 4 3 0 0 0 93 3 101
2018 Non-supervisor 54 34 10 1 2 0 0 88 3 255
2017 Supervisor 63 32 5 1 0 0 0 95 1 147
2017 Non-supervisor 51 35 12 1 1 0 0 86 2 282
2014 Supervisor 63 28 5 2 2 0 0 91 4 143
2014 Non-supervisor 61 28 6 3 1 0 0 90 4 281

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 49 39 6 4 1 0 0 89 5 195
2020 Non-supervisor 38 38 13 6 3 0 1 77 9 415
2019 Supervisor 44 39 8 6 3 0 0 82 9 142
2019 Non-supervisor 40 35 8 11 5 0 0 75 17 364
2018 Supervisor 45 41 8 6 0 0 0 86 6 101
2018 Non-supervisor 35 39 14 5 5 0 1 75 11 254
2017 Supervisor 42 43 8 5 2 0 0 85 7 147
2017 Non-supervisor 33 39 15 6 6 0 1 73 12 282
2014 Supervisor 36 41 9 10 4 0 0 77 14 144
2014 Non-supervisor 23 44 16 10 6 1 0 68 16 281

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 49 36 8 5 2 0 0 85 7 194
2020 Non-supervisor 40 37 15 5 3 0 1 77 8 418
2019 Supervisor 45 34 11 5 5 0 0 79 9 143
2019 Non-supervisor 44 27 13 10 5 0 0 72 15 366
2018 Supervisor 48 41 7 1 3 0 0 89 4 101
2018 Non-supervisor 39 37 11 10 4 0 0 76 13 253
2017 Supervisor 42 40 11 5 2 0 0 81 8 146
2017 Non-supervisor 41 33 10 9 6 0 1 75 15 281
2014 Supervisor 38 38 12 6 6 0 0 76 12 144
2014 Non-supervisor 31 38 13 12 5 0 1 70 17 281

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 43 41 9 6 1 0 0 84 7 191
2020 Non-supervisor 47 38 9 3 2 0 0 85 5 419
2019 Supervisor 41 37 9 10 4 0 0 77 14 141
2019 Non-supervisor 47 34 12 4 3 0 0 81 7 362
2018 Supervisor 34 40 13 13 0 0 0 75 13 102
2018 Non-supervisor 45 34 14 4 2 0 0 79 6 256
2017 Supervisor 32 43 16 7 2 0 0 75 9 147
2017 Non-supervisor 42 35 15 4 3 0 0 78 7 282
2014 Supervisor 29 41 13 10 6 0 0 70 17 144
2014 Non-supervisor 31 45 14 6 4 1 0 77 10 281

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 54 34 8 3 1 0 0 88 4 194
2020 Non-supervisor 50 37 10 3 1 0 0 87 4 420
2019 Supervisor 53 33 6 6 3 0 0 86 8 144
2019 Non-supervisor 50 32 13 3 2 0 0 82 5 366
2018 Supervisor 48 41 8 4 0 0 0 88 4 102
2018 Non-supervisor 44 37 12 5 2 0 0 81 7 257
2017 Supervisor 49 39 6 2 4 0 0 88 6 147
2017 Non-supervisor 42 38 13 4 4 0 0 80 8 282
2014 Supervisor 36 43 12 6 3 0 0 79 9 144
2014 Non-supervisor 38 40 13 5 3 0 0 79 8 281

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 16 35 25 16 9 0 0 50 25 195
2020 Non-supervisor 54 29 11 3 1 0 1 84 5 413
2019 Supervisor 16 36 26 11 9 0 1 53 20 144
2019 Non-supervisor 55 29 11 4 1 0 0 84 5 362
2018 Supervisor 17 37 28 10 7 0 1 54 18 102
2018 Non-supervisor 61 30 8 0 0 0 0 91 1 258
2017 Supervisor 30 35 17 12 5 0 1 65 18 148
2017 Non-supervisor 53 35 9 2 0 0 0 89 2 282
2014 Supervisor 18 35 25 13 7 1 0 54 21 144
2014 Non-supervisor 49 37 10 3 1 0 0 86 3 281

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 11 30 39 15 3 1 1 18 42 194
2020 Non-supervisor 6 20 33 25 13 1 2 39 27 419
2019 Supervisor 15 20 35 23 6 1 1 29 35 144
2019 Non-supervisor 6 18 32 27 15 1 2 42 25 363
2018 Supervisor 5 32 42 16 4 0 1 20 37 102
2018 Non-supervisor 7 16 40 25 11 0 0 36 23 258
2017 Supervisor 7 28 44 17 4 0 0 21 35 148
2017 Non-supervisor 4 19 40 17 12 0 7 32 25 281
2014 Supervisor 15 31 37 12 4 1 1 16 47 144
2014 Non-supervisor 6 24 39 19 9 1 2 28 32 280

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 6 16 29 29 18 1 1 48 22 193
2020 Non-supervisor 3 8 20 30 31 5 2 66 12 419
2019 Supervisor 10 22 27 28 12 1 1 41 32 145
2019 Non-supervisor 5 14 20 28 29 2 2 59 20 363
2018 Supervisor 7 16 33 33 10 0 2 43 23 100
2018 Non-supervisor 6 12 26 26 27 1 2 55 19 258
2017 Supervisor 9 20 34 27 8 1 2 35 30 146
2017 Non-supervisor 7 15 26 24 17 4 7 46 24 281
2014 Supervisor 12 30 28 20 4 3 2 25 45 144
2014 Non-supervisor 7 19 29 22 15 4 4 40 28 278

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 8 19 36 26 8 1 1 34 28 194
2020 Non-supervisor 7 13 31 25 17 5 1 45 22 418
2019 Supervisor 11 28 36 17 7 0 1 24 39 142
2019 Non-supervisor 9 13 31 25 15 3 4 43 24 363
2018 Supervisor 11 23 35 23 7 0 1 30 34 101
2018 Non-supervisor 7 19 30 25 15 2 2 42 27 258
2017 Supervisor 10 25 40 18 6 1 0 25 35 148
2017 Non-supervisor 7 15 38 19 14 1 6 35 24 281
2014 Supervisor 17 24 36 13 8 3 1 21 42 144
2014 Non-supervisor 10 24 29 20 11 2 4 32 37 280

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 8 27 30 27 6 1 1 33 36 193
2020 Non-supervisor 4 7 21 38 27 2 1 67 12 415
2019 Supervisor 9 16 41 31 5 0 0 35 24 144
2019 Non-supervisor 4 9 27 32 26 1 2 60 13 362
2018 Supervisor 3 27 35 27 7 1 1 35 30 101
2018 Non-supervisor 5 9 23 35 25 0 3 62 15 258
2017 Supervisor 5 18 45 26 5 0 1 31 23 147
2017 Non-supervisor 4 13 22 33 23 2 5 59 17 278
2014 Supervisor 10 26 36 21 6 1 0 27 36 144
2014 Non-supervisor 2 14 32 31 16 2 2 50 17 279

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 13 27 32 20 6 1 1 26 41 193
2020 Non-supervisor 5 10 20 28 30 4 3 62 16 418
2019 Supervisor 13 20 37 19 8 3 0 28 35 144
2019 Non-supervisor 4 10 22 28 30 2 4 61 15 363
2018 Supervisor 14 30 35 13 7 0 1 20 44 101
2018 Non-supervisor 8 12 22 25 27 2 2 56 21 256
2017 Supervisor 14 25 38 17 4 0 1 22 40 148
2017 Non-supervisor 4 13 25 25 22 2 9 52 19 280
2014 Supervisor 20 37 27 9 2 1 4 11 60 144
2014 Non-supervisor 8 17 30 23 15 3 5 41 27 280

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 6 15 34 30 12 1 1 43 22 192
2020 Non-supervisor 5 12 19 27 29 6 2 61 19 415
2019 Supervisor 18 28 31 16 7 1 0 23 46 144
2019 Non-supervisor 9 20 18 20 24 5 5 49 32 362
2018 Supervisor 15 23 34 21 7 0 1 28 38 101
2018 Non-supervisor 8 19 25 21 19 5 2 43 30 257
2017 Supervisor 17 29 23 23 4 1 3 28 48 148
2017 Non-supervisor 11 20 22 19 15 6 6 40 35 281
2014 Supervisor 14 23 27 24 9 3 1 34 38 144
2014 Non-supervisor 7 17 26 26 14 7 4 45 26 280

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 9 18 34 30 7 1 1 38 28 194
2020 Non-supervisor 5 8 29 29 24 4 1 56 14 420
2019 Supervisor 14 19 35 23 6 1 2 30 34 143
2019 Non-supervisor 7 10 33 25 18 4 2 46 18 363
2018 Supervisor 13 17 45 19 5 0 1 25 30 101
2018 Non-supervisor 7 14 33 24 17 3 2 43 22 258
2017 Supervisor 7 24 44 19 4 1 1 23 32 148
2017 Non-supervisor 5 18 34 21 13 4 5 37 26 281
2014 Supervisor 15 23 40 11 9 1 1 21 39 144
2014 Non-supervisor 11 18 30 19 14 4 4 36 31 279

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 3 16 36 31 12 0 2 43 20 194
2020 Non-supervisor 3 9 30 32 23 1 2 56 12 420
2019 Supervisor 5 9 30 37 17 1 1 55 14 144
2019 Non-supervisor 3 7 26 32 28 2 3 63 10 362
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 34 39 13 6 1 4 2 78 8 194
2020 Non-supervisor 39 28 12 5 3 8 4 77 8 420
2019 Supervisor 26 42 12 8 8 3 2 71 16 145
2019 Non-supervisor 40 26 15 6 4 5 5 73 11 365
2018 Supervisor 38 33 9 12 2 3 4 76 15 102
2018 Non-supervisor 31 32 14 9 6 4 4 69 16 258
2017 Supervisor 28 39 12 10 6 3 3 70 17 148
2017 Non-supervisor 34 27 13 6 5 7 8 71 13 282
2014 Supervisor 36 35 14 8 6 1 1 71 14 144
2014 Non-supervisor 28 29 10 13 7 6 7 65 24 280

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 61 31 3 4 1 1 0 93 5 194
2020 Non-supervisor 59 23 8 7 2 0 1 83 8 420
2019 Supervisor 53 29 8 2 7 1 0 83 9 144
2019 Non-supervisor 55 25 9 6 5 1 0 80 11 366
2018 Supervisor 54 32 5 8 1 0 0 86 9 102
2018 Non-supervisor 45 34 8 7 4 3 0 81 10 256
2017 Supervisor 50 33 6 8 3 0 0 83 11 147
2017 Non-supervisor 53 29 8 6 4 0 0 83 10 282
2014 Supervisor 47 37 6 5 4 0 1 85 9 144
2014 Non-supervisor 42 29 10 11 8 1 0 72 18 280

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 66 28 3 2 1 0 0 95 3 194
2020 Non-supervisor 69 24 3 2 1 1 0 93 4 419
2019 Supervisor 50 35 7 3 5 0 0 86 8 144
2019 Non-supervisor 61 24 5 6 4 0 0 85 10 364
2018 Supervisor 48 42 4 6 0 0 0 90 6 102
2018 Non-supervisor 57 31 7 3 1 1 0 88 4 258
2017 Supervisor 47 40 7 6 1 0 0 86 7 147
2017 Non-supervisor 55 33 5 4 2 0 0 89 6 282
2014 Supervisor 41 47 8 2 2 0 0 88 4 144
2014 Non-supervisor 45 33 12 7 3 0 0 78 10 280

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 60 32 6 1 1 1 0 93 2 192
2020 Non-supervisor 54 30 10 3 1 2 0 85 4 417
2019 Supervisor 48 38 6 4 4 0 0 86 8 143
2019 Non-supervisor 51 30 10 6 1 2 0 82 7 364
2018 Supervisor 55 35 7 3 0 0 0 90 3 102
2018 Non-supervisor 45 39 11 2 2 1 0 84 4 257

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 59 19 6 3 2 6 5 88 5 194
2020 Non-supervisor 46 23 9 2 4 12 4 82 6 418
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 74 17 4 2 1 0 2 92 3 194
2020 Non-supervisor 48 24 16 3 2 2 5 77 5 419
2019 Supervisor 59 26 10 3 2 0 0 85 5 144
2019 Non-supervisor 51 24 13 3 2 2 5 80 5 367

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 27 10 5 1 0 1 83 7 193
2020 Non-supervisor 51 30 12 4 1 0 1 82 5 418
2019 Supervisor 42 41 8 4 5 0 0 83 9 144
2019 Non-supervisor 51 28 12 6 3 1 0 80 8 363
2018 Supervisor 45 31 12 9 2 0 0 77 11 102
2018 Non-supervisor 52 32 8 5 2 0 0 84 7 257
2017 Supervisor 34 44 9 8 4 0 0 78 12 148
2017 Non-supervisor 40 39 7 9 5 0 0 79 14 282
2014 Supervisor 32 44 10 7 6 0 1 77 12 144
2014 Non-supervisor 39 31 12 11 5 1 1 72 16 281

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 56 27 10 3 2 1 1 85 5 194
2020 Non-supervisor 56 22 14 3 2 2 1 81 5 420

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 60 23 10 5 1 0 1 84 6 195
2020 Non-supervisor 58 28 8 3 2 0 1 87 5 418
2019 Supervisor 46 31 12 7 3 0 0 77 10 144
2019 Non-supervisor 56 25 9 5 3 1 1 82 8 363
2018 Supervisor 47 35 10 4 4 0 0 82 8 100
2018 Non-supervisor 53 30 9 6 2 0 0 83 7 256
2017 Supervisor 38 45 7 7 4 0 0 83 10 147
2017 Non-supervisor 46 34 8 9 3 0 0 81 12 282
2014 Supervisor 42 36 10 8 4 1 0 78 12 144
2014 Non-supervisor 41 33 12 7 6 1 0 75 13 281

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 32 68 193
2020 Non-supervisor 38 62 420

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 64 19 6 1 0 2 8 92 1 194
2020 Non-supervisor 56 19 5 2 4 5 9 88 6 421

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 64 20 9 5 1 0 1 85 6 195
2020 Non-supervisor 59 28 7 3 2 0 0 88 5 421
2019 Supervisor 52 30 6 7 4 0 0 82 12 144
2019 Non-supervisor 58 24 8 7 2 0 0 82 10 366
2018 Supervisor 52 26 12 5 4 0 0 78 9 102
2018 Non-supervisor 54 29 9 4 3 0 0 83 7 255
2017 Supervisor 45 32 10 10 4 0 0 77 14 147
2017 Non-supervisor 55 27 11 3 5 0 0 82 7 279
2014 Supervisor 40 36 11 7 6 0 0 76 14 143
2014 Non-supervisor 46 31 10 5 6 1 0 78 11 281
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 37 9 4 2 3 0 85 6 195
2020 Non-supervisor 54 27 9 2 2 6 0 86 5 420
2019 Supervisor 36 37 9 9 6 2 0 75 16 144
2019 Non-supervisor 52 26 8 4 6 3 0 82 10 367
2018 Supervisor 37 31 12 13 6 1 0 69 19 102
2018 Non-supervisor 38 35 11 5 4 7 0 79 9 258
2017 Supervisor 26 40 15 11 7 1 0 66 19 148
2017 Non-supervisor 37 32 13 8 3 6 0 74 12 282
2014 Supervisor 21 39 13 16 8 2 0 62 25 143
2014 Non-supervisor 28 37 16 9 5 5 0 68 14 280

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 39 10 7 2 1 0 82 9 195
2020 Non-supervisor 54 26 11 3 2 2 1 82 6 418
2019 Supervisor 36 38 8 12 5 0 0 75 17 144
2019 Non-supervisor 50 28 9 6 4 2 0 80 11 367
2018 Supervisor 34 39 14 12 1 0 0 73 13 101
2018 Non-supervisor 38 39 14 6 3 1 0 78 8 255
2017 Supervisor 21 44 17 11 6 1 0 65 18 148
2017 Non-supervisor 32 39 16 8 4 2 0 72 12 282
2014 Supervisor 21 39 15 16 8 1 0 61 24 144
2014 Non-supervisor 24 44 18 6 6 2 0 70 12 280

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 29 39 18 9 5 1 0 68 14 192
2020 Non-supervisor 41 32 14 4 3 7 0 78 7 421
2019 Supervisor 21 44 14 13 8 1 0 65 21 144
2019 Non-supervisor 40 29 14 6 6 5 0 73 12 367
2018 Supervisor 19 42 14 18 5 2 0 63 23 102
2018 Non-supervisor 28 36 16 8 4 8 0 70 13 258
2017 Supervisor 9 42 23 13 12 1 1 52 25 148
2017 Non-supervisor 21 38 16 12 5 7 0 63 19 281
2014 Supervisor 14 38 17 21 9 1 0 53 30 144
2014 Non-supervisor 17 36 23 12 7 6 0 55 20 280

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 25 37 17 17 3 1 0 62 21 195
2020 Non-supervisor 36 40 13 6 2 4 0 79 8 420
2019 Supervisor 22 41 12 14 10 0 0 64 24 144
2019 Non-supervisor 36 30 15 9 5 4 0 69 15 366
2018 Supervisor 15 44 18 19 4 0 0 59 23 102
2018 Non-supervisor 26 38 19 7 5 5 0 67 13 257
2017 Supervisor 14 39 20 17 7 1 1 54 25 147
2017 Non-supervisor 23 38 14 15 6 4 0 63 22 281
2014 Supervisor 18 32 20 20 10 1 0 51 30 144
2014 Non-supervisor 16 35 17 19 9 4 0 53 29 279

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 68 20 8 1 1 1 0 90 2 195
2020 Non-supervisor 65 21 8 3 1 2 0 88 4 421
2019 Supervisor 66 27 5 1 0 0 0 94 1 145
2019 Non-supervisor 66 21 7 2 1 2 0 89 3 367
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 36 46 12 5 1 1 0 83 5 195
2020 Non-supervisor 46 40 8 3 1 1 0 88 4 420
2019 Supervisor 30 51 11 3 5 0 0 81 8 145
2019 Non-supervisor 50 37 7 3 1 1 0 88 5 365
2018 Supervisor 32 43 17 7 1 0 0 75 8 101
2018 Non-supervisor 41 43 10 3 1 1 0 85 5 259
2017 Supervisor 24 48 13 11 3 0 0 72 15 147
2017 Non-supervisor 37 46 9 5 2 1 0 83 7 281
2014 Supervisor 32 44 9 11 3 1 0 77 15 144
2014 Non-supervisor 28 52 12 6 1 2 0 81 8 281

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 17 45 18 14 3 2 0 63 18 194
2020 Non-supervisor 33 45 11 5 2 4 0 81 7 417
2019 Supervisor 12 43 22 15 8 0 0 55 23 144
2019 Non-supervisor 33 33 17 10 4 3 0 68 15 365

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 34 40 13 10 2 2 1 75 12 194
2020 Non-supervisor 35 34 13 9 4 5 1 73 13 420
2019 Supervisor 25 39 18 9 5 1 2 66 15 145
2019 Non-supervisor 41 27 14 9 5 4 1 71 15 364
2018 Supervisor 33 39 18 8 2 0 0 72 10 102
2018 Non-supervisor 30 38 15 7 7 1 2 70 15 258
2017 Supervisor 29 40 12 11 6 1 2 71 17 148
2017 Non-supervisor 31 31 17 9 4 5 2 67 15 279
2014 Supervisor 29 33 16 12 8 2 0 63 21 144
2014 Non-supervisor 26 36 15 11 7 3 2 66 19 281

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 36 41 16 4 1 2 0 78 5 194
2020 Non-supervisor 42 36 14 3 1 4 0 81 4 416
2019 Supervisor 27 40 19 10 4 0 0 67 14 143
2019 Non-supervisor 44 29 17 5 4 2 0 75 8 367
2018 Supervisor 34 35 17 11 1 1 0 70 13 102
2018 Non-supervisor 36 41 15 5 2 2 0 78 6 259

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 23 25 18 10 6 15 4 58 20 194
2020 Non-supervisor 32 26 16 6 5 13 3 69 13 420
2019 Supervisor 18 19 21 17 11 11 3 42 33 145
2019 Non-supervisor 32 19 17 11 8 11 3 59 21 363
2018 Supervisor 21 23 18 22 6 10 1 49 31 101
2018 Non-supervisor 20 25 20 10 11 9 6 52 25 258
2017 Supervisor 16 22 19 15 13 11 4 44 34 148
2017 Non-supervisor 17 26 16 10 10 15 7 54 25 281
2014 Supervisor 11 21 14 20 18 12 4 38 45 144
2014 Non-supervisor 14 18 22 16 14 13 3 38 36 279

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 32 40 12 10 3 3 0 74 13 194
2020 Non-supervisor 40 32 15 6 3 3 1 75 10 419
2019 Supervisor 31 43 18 3 3 2 0 75 7 145
2019 Non-supervisor 40 27 12 12 5 4 1 70 18 363
2018 Supervisor 35 41 16 6 3 0 0 75 9 102
2018 Non-supervisor 37 34 14 7 5 2 1 73 13 259
2017 Supervisor 39 39 9 9 4 1 0 79 12 147
2017 Non-supervisor 44 33 10 5 3 6 0 82 8 281
2014 Supervisor 40 33 9 9 8 1 0 74 17 144
2014 Non-supervisor 41 32 9 6 6 4 2 77 13 281

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 25 34 11 13 8 4 5 65 23 195
2020 Non-supervisor 26 31 14 12 8 5 3 62 22 420
2019 Supervisor 27 30 16 13 8 3 2 60 23 145
2019 Non-supervisor 29 22 13 15 13 5 4 56 30 366
2018 Supervisor 29 31 12 18 9 0 1 61 27 102
2018 Non-supervisor 21 27 17 13 14 2 6 52 29 259
2017 Supervisor 28 30 20 12 9 0 1 58 21 148
2017 Non-supervisor 20 27 8 17 17 5 6 52 38 282
2014 Supervisor 14 21 20 17 22 3 2 37 42 144
2014 Non-supervisor 16 25 12 16 24 4 3 45 43 281

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 47 22 14 12 1 0 3 72 13 195
2020 Non-supervisor 58 21 10 4 4 1 3 82 7 420
2019 Supervisor 41 32 14 3 4 0 6 78 7 145
2019 Non-supervisor 60 16 10 4 3 1 5 82 8 366

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 60 23 8 6 2 0 2 84 8 194
2020 Non-supervisor 51 20 15 5 3 2 3 75 9 420
2019 Supervisor 58 29 7 2 1 1 3 90 3 143
2019 Non-supervisor 60 16 11 5 2 2 5 81 8 365

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 79 8 3 0 1 4 5 95 1 194
2020 Non-supervisor 77 8 5 1 2 4 3 92 3 418
2019 Supervisor 80 8 2 2 0 1 6 96 2 145
2019 Non-supervisor 72 9 6 2 2 4 6 89 5 363

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 77 8 4 0 0 3 7 95 0 192
2020 Non-supervisor 73 12 4 2 2 2 5 91 4 419
2019 Supervisor 78 4 1 1 0 1 16 97 1 145
2019 Non-supervisor 77 7 5 1 1 2 9 93 2 364

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 34 47 13 4 0 1 0 82 4 195
2020 Non-supervisor 30 42 16 5 3 4 0 75 8 417
2019 Supervisor 25 47 17 5 4 2 0 74 9 145
2019 Non-supervisor 33 35 17 10 3 3 0 70 13 366
2018 Supervisor 34 46 15 2 0 3 0 83 2 102
2018 Non-supervisor 25 41 19 9 3 2 1 68 12 257
2017 Supervisor 23 52 16 8 2 1 0 75 9 147
2017 Non-supervisor 27 38 21 4 5 3 1 68 10 282

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 41 10 2 0 1 0 87 3 194
2020 Non-supervisor 47 38 8 3 2 2 0 86 5 418
2019 Supervisor 36 42 13 5 3 1 0 78 8 145
2019 Non-supervisor 53 31 11 4 1 0 0 83 5 365
2018 Supervisor 42 48 9 1 0 0 0 90 1 102
2018 Non-supervisor 50 34 11 2 1 2 0 86 2 257
2017 Supervisor 35 49 11 3 1 1 0 85 4 147
2017 Non-supervisor 45 38 12 2 1 2 1 85 3 281
2014 Supervisor 38 40 13 6 4 0 1 78 10 144
2014 Non-supervisor 35 40 13 5 2 5 0 78 8 281

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 37 12 3 2 5 1 82 5 195
2020 Non-supervisor 45 30 12 4 3 6 1 80 7 417
2019 Supervisor 36 37 18 5 0 3 1 76 5 145
2019 Non-supervisor 52 25 12 4 2 4 1 82 6 366
2018 Supervisor 46 34 12 2 2 4 0 83 4 102
2018 Non-supervisor 46 34 12 3 0 5 0 84 4 258
2017 Supervisor 40 38 12 5 3 1 1 80 8 148
2017 Non-supervisor 42 33 14 4 2 3 1 79 6 281
2014 Supervisor 42 35 9 6 4 3 0 80 10 144
2014 Non-supervisor 40 34 13 5 2 6 0 79 7 281

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 28 33 18 7 3 10 1 68 11 195
2020 Non-supervisor 29 27 19 6 2 15 1 67 10 421

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 53 28 9 4 0 4 2 86 4 190
2020 Non-supervisor 45 31 11 4 2 6 1 81 7 417

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 64 28 6 1 0 1 0 93 1 192
2020 Non-supervisor 65 27 4 2 1 0 0 93 3 418
2019 Supervisor 52 37 5 3 3 0 0 89 5 145
2019 Non-supervisor 64 23 7 4 2 0 0 88 5 364
2018 Supervisor 56 30 12 2 0 0 0 86 2 102
2018 Non-supervisor 63 28 5 2 2 0 0 91 4 258
2017 Supervisor 46 44 7 1 2 0 0 90 3 147
2017 Non-supervisor 54 33 7 3 2 0 0 87 5 282
2014 Supervisor 45 34 9 6 4 0 1 80 11 144
2014 Non-supervisor 42 45 7 2 3 0 0 87 5 281

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 53 33 9 4 2 1 0 86 5 192
2020 Non-supervisor 54 32 7 4 2 0 0 86 7 416
2019 Supervisor 46 28 11 10 6 0 0 73 16 143
2019 Non-supervisor 55 24 12 5 4 0 0 79 9 367
2018 Supervisor 42 36 19 1 2 0 0 78 3 102
2018 Non-supervisor 48 29 13 6 3 1 0 78 9 255
2017 Supervisor 36 43 15 5 2 0 0 79 6 147
2017 Non-supervisor 42 36 13 5 3 0 0 79 9 281
2014 Supervisor 27 40 15 12 6 1 0 67 18 144
2014 Non-supervisor 29 42 16 8 4 1 0 71 12 279

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 50 35 9 4 1 1 0 86 5 192
2020 Non-supervisor 54 32 9 2 2 0 0 86 5 413
2019 Supervisor 42 36 8 8 6 0 0 78 14 145
2019 Non-supervisor 53 26 10 7 3 0 0 80 10 363
2018 Supervisor 42 39 12 6 1 0 0 81 7 100
2018 Non-supervisor 46 33 13 5 3 0 0 79 8 257
2017 Supervisor 38 45 8 6 3 0 0 83 9 146
2017 Non-supervisor 41 39 10 5 4 0 0 81 9 282
2014 Supervisor 27 42 10 14 5 1 0 70 20 144
2014 Non-supervisor 30 43 13 10 3 1 0 74 13 278

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 47 25 14 7 3 3 1 75 11 193
2020 Non-supervisor 41 26 19 7 4 2 1 69 11 419
2019 Supervisor 42 30 9 11 6 1 1 74 17 144
2019 Non-supervisor 42 22 14 8 10 3 1 67 18 366
2018 Supervisor 44 30 15 6 5 0 0 74 11 102
2018 Non-supervisor 38 23 18 11 7 2 2 63 19 257
2017 Supervisor 40 24 18 9 5 3 1 67 14 147
2017 Non-supervisor 34 23 21 12 6 5 1 60 18 282
2014 Supervisor 27 25 16 13 15 3 1 54 29 144
2014 Non-supervisor 27 25 17 12 10 7 1 57 24 279
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Supervisor 29 40 31 195
2020 Non-supervisor 23 38 39 421
2019 Supervisor 30 34 37 145
2019 Non-supervisor 36 26 39 366
2018 Supervisor 25 38 36 102
2018 Non-supervisor 33 23 45 259
2017 Supervisor 24 43 33 148
2017 Non-supervisor 31 33 37 282
2014 Supervisor 43 29 28 144
2014 Non-supervisor 35 30 36 280

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Supervisor 13 41 35 4 6 0 55
2020 Non-supervisor 3 12 47 4 28 5 95
2019 Supervisor 27 10 40 0 9 14 42
2019 Non-supervisor 6 14 32 3 34 11 130
2018 Supervisor 17 21 59 3 0 0 25
2018 Non-supervisor 11 21 34 6 20 7 86
2017 Supervisor 14 18 62 3 0 3 35
2017 Non-supervisor 10 18 38 2 21 11 87
2014 Supervisor 8 26 55 3 9999 8 62
2014 Non-supervisor 11 17 52 4 9999 17 96
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 8 92 195
2020 Non-supervisor 7 93 421
2019 Supervisor 10 90 145
2019 Non-supervisor 12 88 366
2018 Supervisor 16 84 102
2018 Non-supervisor 10 90 258

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 44 56 16
2020 Non-supervisor 36 64 30
2019 Supervisor 57 43 14
2019 Non-supervisor 40 60 42

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 53 47 16
2020 Non-supervisor 74 26 30
2019 Supervisor 44 56 14
2019 Non-supervisor 72 28 42
2018 Supervisor 43 57 16
2018 Non-supervisor 64 36 25

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 16
2020 Non-supervisor 0 100 30
2018 Supervisor 0 100 16
2018 Non-supervisor 0 100 25

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 16
2018 Non-supervisor 0 100 25

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 31 69 16
2020 Non-supervisor 24 76 30
2019 Supervisor 36 64 14
2019 Non-supervisor 34 66 42
2018 Supervisor 32 68 16
2018 Non-supervisor 31 69 25

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 35 65 16
2020 Non-supervisor 40 60 30
2018 Supervisor 45 55 16
2018 Non-supervisor 49 51 25

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 34 66 16
2020 Non-supervisor 41 59 30
2019 Supervisor 62 38 14
2019 Non-supervisor 40 60 42
2018 Supervisor 70 30 16
2018 Non-supervisor 45 55 25

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 34 66 16
2020 Non-supervisor 44 56 30
2019 Supervisor 50 50 14
2019 Non-supervisor 36 64 42
2018 Supervisor 29 71 16
2018 Non-supervisor 46 54 25

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 37 63 14
2019 Non-supervisor 26 74 42

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 58 42 16
2020 Non-supervisor 50 50 30
2019 Supervisor 35 65 14
2019 Non-supervisor 51 49 42
2018 Supervisor 63 37 16
2018 Non-supervisor 43 57 25

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 41 59 16
2018 Non-supervisor 38 62 25

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 16
2020 Non-supervisor 0 100 30
2018 Supervisor 0 100 16
2018 Non-supervisor 0 100 25

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 14
2019 Non-supervisor 15 85 42

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 27 73 16
2020 Non-supervisor 47 53 30
2019 Supervisor 32 68 14
2019 Non-supervisor 54 46 42

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 43 57 16
2020 Non-supervisor 51 49 30
2019 Supervisor 67 33 14
2019 Non-supervisor 48 52 42

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 33 67 16
2020 Non-supervisor 28 72 30

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 42 58 16
2020 Non-supervisor 39 61 30

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 24 19 11 4 3 31 7 71 12 195
2020 Non-supervisor 22 11 17 3 3 34 10 60 10 421
2019 Supervisor 13 15 18 9 5 29 12 46 23 145
2019 Non-supervisor 25 11 13 5 4 27 14 63 15 366
2018 Supervisor 18 13 23 7 4 28 7 48 16 102
2018 Non-supervisor 17 17 16 5 2 37 7 60 12 258
2017 Supervisor 14 18 18 10 3 30 8 50 21 148
2017 Non-supervisor 17 13 17 5 2 34 12 57 13 281
2014 Supervisor 12 19 18 7 7 27 10 49 22 144
2014 Non-supervisor 12 18 21 5 5 31 8 49 17 279

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 34 36 12 3 2 12 1 81 6 195
2020 Non-supervisor 35 25 15 4 2 17 2 74 7 421
2019 Supervisor 28 39 12 8 4 10 0 73 13 145
2019 Non-supervisor 42 21 16 5 2 12 1 72 9 364
2018 Supervisor 28 35 21 9 2 4 0 66 12 102
2018 Non-supervisor 32 29 14 4 3 17 1 74 9 258
2017 Supervisor 22 34 18 10 4 9 3 64 16 148
2017 Non-supervisor 25 30 17 5 3 17 3 68 10 281
2014 Supervisor 24 32 18 5 10 9 2 63 17 144
2014 Non-supervisor 21 32 21 3 4 18 1 65 9 279
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 6 94 195
2020 Non-supervisor 4 96 420
2019 Supervisor 4 96 145
2019 Non-supervisor 8 92 365

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 11
2020 Non-supervisor 0 100 18

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 11
2020 Non-supervisor 29 71 18

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 11
2020 Non-supervisor 0 100 18

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 11
2020 Non-supervisor 0 100 18

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 11
2020 Non-supervisor 29 71 18

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 11
2020 Non-supervisor 0 100 18

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 22 19 11 3 2 36 8 73 8 195
2020 Non-supervisor 24 14 18 2 1 33 8 64 5 420
2019 Supervisor 15 15 20 2 2 34 12 56 6 145
2019 Non-supervisor 24 9 19 3 3 27 16 58 10 367
2018 Supervisor 21 13 20 1 1 32 12 60 4 102
2018 Non-supervisor 16 17 17 3 1 39 7 62 7 257
2017 Supervisor 12 17 16 4 2 40 8 56 12 148
2017 Non-supervisor 18 13 17 2 2 35 13 60 9 281
2014 Supervisor 15 11 20 3 2 38 10 50 11 144
2014 Non-supervisor 13 18 20 3 3 38 6 54 10 279

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 34 12 3 1 14 2 81 5 195
2020 Non-supervisor 37 25 16 3 1 17 1 76 4 421
2019 Supervisor 32 37 14 2 1 12 2 79 5 145
2019 Non-supervisor 44 19 17 4 2 13 2 74 7 365
2018 Supervisor 34 29 20 3 1 10 3 72 5 101
2018 Non-supervisor 31 31 14 4 2 17 1 76 7 258
2017 Supervisor 24 34 14 6 2 17 2 72 10 147
2017 Non-supervisor 29 28 14 3 3 19 4 74 8 281
2014 Supervisor 26 28 19 2 4 19 2 68 8 144
2014 Non-supervisor 22 31 18 4 3 20 2 69 8 278
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 30 17 8 4 0 2 71 12 194
2020 Non-supervisor 46 22 15 7 8 0 2 70 15 420

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 22 22 7 7 0 1 63 14 194
2020 Non-supervisor 44 27 17 6 6 0 0 71 12 419
2019 Supervisor 39 24 23 7 6 0 0 64 13 145
2019 Non-supervisor 41 25 16 9 7 0 1 67 17 365
2018 Supervisor 31 34 22 7 6 0 1 65 13 102
2018 Non-supervisor 39 28 15 8 9 0 2 68 17 258
2017 Supervisor 28 28 21 16 6 0 1 57 22 148
2017 Non-supervisor 27 27 16 13 14 1 2 55 28 281

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 7 14 31 24 24 0 0 22 48 194
2020 Non-supervisor 32 31 20 11 5 1 0 64 15 419
2019 Supervisor 11 19 29 22 18 0 0 30 41 145
2019 Non-supervisor 36 28 22 8 4 1 0 65 13 363
2018 Supervisor 13 14 37 22 14 0 0 27 36 101
2018 Non-supervisor 29 32 24 9 4 0 1 62 14 258
2017 Supervisor 7 24 30 23 16 0 0 31 39 148
2017 Non-supervisor 32 29 23 8 6 0 2 62 14 281

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 12 30 25 18 13 0 1 43 32 192
2020 Non-supervisor 44 29 14 7 4 1 1 75 11 418
2019 Supervisor 12 30 30 18 9 1 0 42 27 145
2019 Non-supervisor 47 27 15 6 3 1 1 75 10 362
2018 Supervisor 9 28 41 16 7 0 0 37 23 101
2018 Non-supervisor 39 32 16 7 4 0 1 72 11 258
2017 Supervisor 13 29 35 13 11 0 0 42 23 148
2017 Non-supervisor 35 31 16 8 7 1 2 69 15 281

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 14 21 29 22 13 0 1 35 36 195
2020 Non-supervisor 40 27 18 9 4 1 1 69 13 418
2019 Supervisor 13 25 26 20 16 0 0 38 35 144
2019 Non-supervisor 43 25 16 8 6 1 1 69 14 363
2018 Supervisor 10 24 26 25 16 0 0 33 41 102
2018 Non-supervisor 40 22 19 11 6 0 2 63 17 256
2017 Supervisor 6 29 23 24 18 0 1 35 41 148
2017 Non-supervisor 33 27 20 10 7 1 2 63 17 280

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 24 26 27 12 9 0 1 51 21 192
2020 Non-supervisor 58 24 9 4 3 1 1 84 7 413
2019 Supervisor 28 26 24 9 12 0 1 55 20 144
2019 Non-supervisor 56 21 11 3 3 2 4 81 7 365
2018 Supervisor 24 35 27 7 6 0 2 60 13 102
2018 Non-supervisor 59 21 11 2 3 0 4 83 5 258
2017 Supervisor 31 36 18 8 5 0 2 69 13 147
2017 Non-supervisor 53 24 9 3 3 1 7 83 7 280

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 20 28 25 16 11 0 1 48 27 194
2020 Non-supervisor 40 30 14 7 7 1 1 72 14 417
2019 Supervisor 28 21 28 11 12 0 0 49 23 145
2019 Non-supervisor 46 25 15 7 6 1 1 71 13 364
2018 Supervisor 19 31 29 11 10 0 1 50 21 102
2018 Non-supervisor 44 24 18 7 6 1 1 69 13 258
2017 Supervisor 21 36 25 12 5 0 1 57 17 148
2017 Non-supervisor 42 28 16 9 4 0 1 71 14 282

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 26 22 13 10 0 3 54 23 194
2020 Non-supervisor 43 21 17 8 5 1 6 68 14 417

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 34 36 21 6 2 0 0 71 9 193
2020 Non-supervisor 45 31 14 5 2 1 2 78 7 419
2019 Supervisor 26 36 22 9 6 1 0 63 15 143
2019 Non-supervisor 43 27 16 9 2 1 1 71 12 361
2018 Supervisor 24 33 31 10 2 0 0 58 12 102
2018 Non-supervisor 37 31 17 9 3 1 2 70 12 254
2017 Supervisor 18 35 27 12 7 0 1 54 19 148
2017 Non-supervisor 35 29 21 7 4 1 3 67 12 281

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 21 26 28 18 7 0 0 46 26 194
2020 Non-supervisor 38 35 18 6 3 0 0 73 9 416
2019 Supervisor 13 38 30 13 6 1 0 51 19 142
2019 Non-supervisor 43 29 16 7 4 1 1 73 11 363
2018 Supervisor 13 30 33 19 4 0 0 43 24 102
2018 Non-supervisor 35 30 20 11 2 0 1 66 13 255
2017 Supervisor 12 30 29 22 7 0 0 42 29 148
2017 Non-supervisor 32 27 27 8 4 0 2 60 13 281

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 31 36 21 10 2 0 0 67 13 193
2020 Non-supervisor 44 33 15 5 3 0 0 77 8 417
2019 Supervisor 26 38 15 13 6 0 1 65 20 143
2019 Non-supervisor 43 29 12 8 6 1 0 74 14 361
2018 Supervisor 23 29 25 19 4 0 0 52 23 101
2018 Non-supervisor 39 30 16 10 4 0 1 69 14 255
2017 Supervisor 19 35 21 17 8 0 0 54 25 146
2017 Non-supervisor 35 27 20 10 6 0 1 63 16 281

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 47 30 14 7 2 0 1 77 9 194
2020 Non-supervisor 53 26 10 6 3 0 1 80 9 419
2019 Supervisor 44 31 12 8 4 0 1 76 12 144
2019 Non-supervisor 55 24 10 7 3 1 0 79 10 361

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 26 29 28 11 5 0 0 55 16 193
2020 Non-supervisor 32 30 23 9 5 0 0 62 15 418

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 26 32 20 13 9 0 0 58 22 194
2020 Non-supervisor 42 32 17 4 4 0 1 75 7 418
2019 Supervisor 33 32 18 11 4 0 1 66 16 142
2019 Non-supervisor 51 27 14 4 2 1 1 79 7 358
2018 Supervisor 27 30 31 9 4 0 0 56 13 100
2018 Non-supervisor 48 30 14 4 3 0 1 79 7 253
2017 Supervisor 24 35 28 8 4 1 0 59 12 147
2017 Non-supervisor 45 27 16 7 3 1 2 74 10 281

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 51 30 14 2 2 0 1 82 4 194
2020 Non-supervisor 50 26 14 4 3 1 1 78 8 419
2019 Supervisor 61 18 8 5 4 1 2 82 9 143
2019 Non-supervisor 65 17 8 5 3 1 2 84 8 361
2018 Supervisor 64 18 10 6 0 0 3 84 6 102
2018 Non-supervisor 69 17 6 3 2 1 3 89 6 255
2017 Supervisor 63 22 8 3 2 0 2 87 5 148
2017 Non-supervisor 63 20 9 4 2 0 2 85 6 282

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 31 35 22 8 4 0 0 66 12 194
2020 Non-supervisor 40 36 15 6 3 0 0 76 8 419

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 71 15 5 3 0 1 5 91 3 192
2020 Non-supervisor 68 18 6 3 2 1 3 90 5 418
2019 Supervisor 73 13 3 0 2 1 8 95 2 142
2019 Non-supervisor 77 9 5 2 2 2 4 91 4 359
2018 Supervisor 80 6 8 1 0 0 6 91 1 102
2018 Non-supervisor 82 10 2 1 1 0 4 96 2 253

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 80 7 4 2 1 2 4 93 3 191
2020 Non-supervisor 81 9 3 1 2 1 2 93 4 415
2019 Supervisor 73 14 5 3 3 1 3 89 6 144
2019 Non-supervisor 75 13 3 2 4 1 2 91 6 363
2018 Supervisor 69 19 6 2 2 0 2 90 4 101
2018 Non-supervisor 78 9 5 2 1 2 2 91 4 254
2017 Supervisor 69 15 7 3 3 1 3 87 6 146
2017 Non-supervisor 73 11 4 4 3 1 3 88 8 280

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 67 24 6 0 1 0 2 93 1 192
2020 Non-supervisor 77 13 6 1 0 0 1 92 1 414
2019 Supervisor 50 29 12 4 3 0 1 81 7 143
2019 Non-supervisor 69 19 7 2 2 0 1 90 3 359
2018 Supervisor 41 38 10 8 2 0 2 80 10 102
2018 Non-supervisor 59 26 6 4 3 0 1 87 7 257
2017 Supervisor 37 43 13 3 4 0 1 80 8 147
2017 Non-supervisor 59 24 8 3 4 1 2 86 7 281

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 71 16 6 4 1 1 2 89 5 193
2020 Non-supervisor 75 12 5 3 3 0 1 89 6 418
2019 Supervisor 59 22 10 4 3 0 2 83 7 142
2019 Non-supervisor 68 16 7 5 3 0 1 85 8 363
2018 Supervisor 50 25 15 7 1 0 2 77 8 102
2018 Non-supervisor 61 20 8 5 4 0 1 82 9 257
2017 Supervisor 52 25 11 3 6 0 2 79 10 148
2017 Non-supervisor 63 18 9 3 4 0 3 83 8 281

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 57 27 11 2 1 0 1 85 3 194
2020 Non-supervisor 75 5 2 0 1 0 17 96 1 417
2019 Supervisor 54 25 13 2 4 0 2 81 6 143
2019 Non-supervisor 73 3 1 0 0 1 22 98 0 360
2018 Supervisor 46 29 17 5 2 0 2 75 7 102
2018 Non-supervisor 63 3 2 0 0 0 31 97 0 253
2017 Supervisor 43 31 16 4 5 0 1 75 9 148
2017 Non-supervisor 63 5 2 2 0 1 27 96 2 279

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 68 20 8 2 1 0 2 89 3 194
2020 Non-supervisor 78 11 4 2 0 1 4 93 2 421
2019 Supervisor 68 19 7 2 1 0 2 90 3 142
2019 Non-supervisor 79 11 5 1 0 0 4 94 2 362
2018 Supervisor 71 19 6 1 0 0 3 93 1 102
2018 Non-supervisor 74 11 6 2 1 1 6 91 3 255
2017 Supervisor 62 24 8 1 2 0 3 89 3 147
2017 Non-supervisor 75 9 6 0 1 1 8 93 1 279

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 72 14 6 3 2 0 2 88 6 194
2020 Non-supervisor 51 20 16 7 6 0 1 71 13 420
2019 Supervisor 71 11 8 3 3 0 4 85 7 144
2019 Non-supervisor 46 14 14 9 14 0 2 62 23 363
2018 Supervisor 79 12 1 4 1 1 2 94 5 102
2018 Non-supervisor 47 17 13 7 13 0 3 66 21 257
2017 Supervisor 65 17 5 5 3 1 4 86 9 148
2017 Non-supervisor 42 21 14 7 13 0 4 65 20 281

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 52 31 12 3 2 0 1 83 4 195
2020 Non-supervisor 51 26 13 4 4 0 1 78 8 421
2019 Supervisor 61 27 6 2 2 1 1 90 4 143
2019 Non-supervisor 62 22 8 3 2 0 2 86 5 363
2018 Supervisor 57 26 11 2 3 0 2 84 5 102
2018 Non-supervisor 56 25 13 2 3 0 2 82 5 257
2017 Supervisor 52 32 7 6 1 1 1 86 7 146
2017 Non-supervisor 56 24 11 3 2 1 4 83 5 281

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 26 51 14 7 2 0 0 77 9 195
2020 Non-supervisor 35 39 19 5 2 0 0 74 7 421

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 7 26 41 20 5 0 0 33 25 195
2020 Non-supervisor 23 36 29 9 2 0 0 60 11 421
2019 Supervisor 9 27 42 15 7 0 0 37 22 145
2019 Non-supervisor 29 34 28 8 2 0 0 62 10 366
2018 Supervisor 9 31 37 21 3 0 0 40 23 102
2018 Non-supervisor 21 38 30 8 2 0 0 60 10 259
2017 Supervisor 7 25 47 14 7 0 0 32 21 148
2017 Non-supervisor 16 40 30 10 4 0 0 56 14 282

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 13 23 45 14 6 0 0 20 35 193
2020 Non-supervisor 5 14 36 29 15 0 0 44 19 418
2019 Supervisor 13 25 31 24 7 0 0 31 37 145
2019 Non-supervisor 6 13 32 29 19 0 0 49 19 363
2018 Supervisor 10 20 36 24 9 0 0 34 31 100
2018 Non-supervisor 4 13 33 31 18 0 1 49 17 258
2017 Supervisor 6 20 45 23 7 0 0 29 26 148
2017 Non-supervisor 4 16 32 29 19 0 1 48 20 278

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 29 38 19 10 2 2 1 68 12 194
2020 Non-supervisor 32 36 18 5 3 6 0 72 8 420
2019 Supervisor 17 39 23 14 3 3 0 58 18 144
2019 Non-supervisor 31 26 20 9 3 9 1 64 14 365
2018 Supervisor 21 50 17 11 1 1 0 71 12 102
2018 Non-supervisor 23 39 22 7 3 6 0 65 11 253
2017 Supervisor 14 37 23 14 6 6 1 54 21 148
2017 Non-supervisor 21 34 21 8 6 9 1 60 16 282

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 33 33 20 9 3 3 0 67 12 195
2020 Non-supervisor 38 32 13 7 2 7 0 75 10 419

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 44 28 10 10 8 1 0 72 18 195
2020 Non-supervisor 42 30 9 12 4 1 1 74 17 417

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 49 29 12 6 1 1 1 80 8 194
2020 Non-supervisor 54 27 8 3 2 5 1 86 6 420

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 38 32 19 7 4 1 0 70 11 195
2020 Non-supervisor 44 35 12 4 3 2 1 81 7 420
2019 Supervisor 19 43 21 9 8 2 0 62 16 145
2019 Non-supervisor 37 30 16 8 5 3 0 69 14 364
2018 Supervisor 18 42 19 16 4 1 0 60 20 102
2018 Non-supervisor 24 44 19 6 3 3 0 70 10 258
2017 Supervisor 14 41 26 9 7 3 0 57 17 148
2017 Non-supervisor 20 44 16 11 6 3 0 66 17 279

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 40 9 7 2 0 1 81 9 194
2020 Non-supervisor 53 36 6 2 1 1 0 91 4 419

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 37 9 9 3 0 1 79 12 195
2020 Non-supervisor 52 35 7 3 1 1 0 88 4 418

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 40 16 2 2 0 1 80 4 194
2020 Non-supervisor 45 33 15 2 1 2 2 80 4 417

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 54 36 7 1 0 0 1 91 2 195
2020 Non-supervisor 59 31 6 2 1 1 1 91 3 417

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 80 17 1 0 0 1 1 99 0 195
2020 Non-supervisor 82 15 1 0 1 0 0 97 1 418

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 51 33 10 4 0 1 1 85 5 193
2020 Non-supervisor 50 29 9 4 2 4 1 84 7 418

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 57 32 4 4 3 0 1 89 7 193
2020 Non-supervisor 54 31 5 6 3 0 1 86 9 419

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 58 32 6 1 2 0 1 91 2 193
2020 Non-supervisor 62 25 6 3 2 2 0 89 5 419

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 29 45 12 11 4 0 0 73 14 194
2019 Supervisor 22 36 21 11 3 3 5 63 15 145

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 94 6 195

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 24 31 14 24 8 0 0 54 32 184
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 9 91 194
2020 Non-supervisor 8 92 414

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 11 89 195
2020 Non-supervisor 11 89 414
2019 Supervisor 10 90 145
2019 Non-supervisor 14 86 364
2017 Supervisor 14 86 148
2017 Non-supervisor 11 89 281
2014 Supervisor 14 86 143
2014 Non-supervisor 12 88 276

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 27 73 21
2020 Non-supervisor 41 59 45

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 73 27 21
2020 Non-supervisor 82 18 45
2019 Supervisor 73 27 12
2019 Non-supervisor 84 16 51
2017 Supervisor 61 39 20
2017 Non-supervisor 87 13 30
2014 Supervisor 69 31 19
2014 Non-supervisor 82 18 34

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 44 48 7 0 0 0 0 93 0 16
2020 Non-supervisor 50 44 3 3 0 0 0 94 3 36
2017 Supervisor 76 24 0 0 0 0 0 100 0 12
2017 Non-supervisor 33 46 4 12 0 0 5 84 13 26
2014 Supervisor 51 35 14 0 0 0 0 86 0 13
2014 Non-supervisor 45 37 4 11 3 0 0 82 14 28

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 32 6 5 0 1 1 89 5 195
2020 Non-supervisor 51 31 7 5 1 3 2 86 6 417
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 31 54 14 1 63 37 195
2020 Non-supervisor 22 54 19 4 71 29 421

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 50 50 60
2020 Non-supervisor 52 48 96

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 14 33 7 26 18 0 3 48 45 60
2020 Non-supervisor 12 26 15 28 16 0 2 39 46 96

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 9 17 8 20 26 3 16 33 57 60
2020 Non-supervisor 7 12 18 33 20 0 10 21 58 96

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 18 18 7 6 1 10 66 15 195
2020 Non-supervisor 46 18 10 4 3 4 15 79 9 421
2019 Supervisor 37 20 22 5 8 0 7 62 14 144
2019 Non-supervisor 49 16 11 5 6 1 12 75 13 361
2018 Supervisor 48 19 8 8 10 0 6 72 20 101
2018 Non-supervisor 47 21 9 4 6 2 11 78 11 258
Report a problem on this page
Date modified: