2020 Public Service Employee Survey Results for Office of the Chief Electoral Officer by Question 120. Are you a member of a visible minority group?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	55	31	4	7	3	0	0	86	9	115
2020	Non-visible minority	46	44	4	4	3	0	0	89	7	494

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	78	19	2	1	0	0	0	97	1	115
2020	Non-visible minority	77	18	2	1	1	0	0	95	3	492
2017	Visible minority	71	21	3	6	0	0	0	91	6	66
2017	Non-visible minority	69	24	3	3	1	0	0	93	3	362
2014	Visible minority	61	22	3	13	0	0	0	83	13	59
2014	Non-visible minority	61	28	4	5	1	1	1	90	6	363

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	42	33	10	7	6	1	1	77	13	115
2020	Non-visible minority	39	41	9	7	2	0	1	82	10	495
2019	Visible minority	55	31	6	8	1	0	0	85	9	96
2019	Non-visible minority	53	27	7	7	5	0	0	80	13	414
2017	Visible minority	49	39	4	7	0	0	0	88	7	66
2017	Non-visible minority	53	33	4	7	3	0	0	86	10	362
2014	Visible minority	49	28	7	8	8	0	0	77	16	60
2014	Non-visible minority	42	32	6	11	8	0	0	75	19	363

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	41	37	12	6	3	0	0	78	9	115
2020	Non-visible minority	44	38	11	5	2	0	0	82	7	491
2019	Visible minority	43	34	12	10	1	0	0	77	11	94
2019	Non-visible minority	44	36	10	6	2	0	1	81	9	413
2018	Visible minority	45	32	13	7	1	0	2	79	8	59
2018	Non-visible minority	44	42	8	3	2	0	1	87	5	300
2017	Visible minority	36	49	11	4	0	0	0	85	4	66
2017	Non-visible minority	46	37	10	5	1	0	1	84	6	361
2014	Visible minority	33	44	8	5	10	0	0	77	15	60
2014	Non-visible minority	40	38	11	7	2	1	1	79	9	363

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	48	34	10	3	5	0	0	82	8	115
2020	Non-visible minority	46	38	9	5	2	0	1	85	6	491
2019	Visible minority	53	37	6	5	0	0	0	90	5	95
2019	Non-visible minority	56	32	6	3	3	0	0	88	6	412
2017	Visible minority	50	34	11	6	0	0	0	84	6	66
2017	Non-visible minority	53	37	6	2	1	0	0	90	4	361
2014	Visible minority	48	37	12	0	2	2	0	87	2	60
2014	Non-visible minority	46	41	7	4	1	0	1	88	5	362

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	47	33	12	3	3	1	0	81	7	115
2020	Non-visible minority	52	30	9	5	3	0	0	83	8	494
2019	Visible minority	50	30	12	5	1	0	1	82	6	96
2019	Non-visible minority	52	26	10	5	5	1	0	79	10	410
2018	Visible minority	48	30	17	0	5	0	0	78	5	59
2018	Non-visible minority	55	28	8	6	1	0	1	84	8	298
2017	Visible minority	42	29	17	7	4	0	0	72	12	66
2017	Non-visible minority	44	35	10	7	3	1	1	80	10	361
2014	Visible minority	47	32	13	5	1	2	0	80	6	60
2014	Non-visible minority	32	40	13	7	4	2	2	75	12	362

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	45	35	14	0	6	80	6	115
2020	Non-visible minority	45	40	9	4	2	85	5	493
2019	Visible minority	43	33	11	11	2	76	13	96
2019	Non-visible minority	49	33	10	5	4	81	9	412
2018	Visible minority	35	35	21	7	2	71	9	58
2018	Non-visible minority	39	44	10	6	1	83	7	299
2017	Visible minority	38	39	11	6	6	77	12	66
2017	Non-visible minority	38	43	11	5	3	81	8	361
2014	Visible minority	42	25	20	12	2	67	13	60
2014	Non-visible minority	29	48	11	8	4	77	13	362

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	35	40	17	2	5	1	0	75	7	115
2020	Non-visible minority	47	33	12	5	2	0	0	80	8	493
2019	Visible minority	38	39	9	11	1	1	0	78	13	96
2019	Non-visible minority	41	38	10	7	5	0	0	78	12	412
2018	Visible minority	43	33	13	7	3	0	2	77	10	59
2018	Non-visible minority	40	38	13	7	3	0	0	78	9	299
2017	Visible minority	31	36	13	12	6	2	0	68	19	66
2017	Non-visible minority	33	38	14	10	5	0	0	72	14	362
2014	Visible minority	27	35	19	12	7	0	0	62	19	60
2014	Non-visible minority	27	37	16	12	7	0	0	65	19	363

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	46	36	11	5	2	81	7	114
2020	Non-visible minority	39	45	10	4	2	84	6	489
2019	Visible minority	47	31	5	16	1	78	17	94
2019	Non-visible minority	37	42	10	8	3	79	11	411
2018	Visible minority	37	47	14	2	0	85	2	59
2018	Non-visible minority	36	40	12	8	3	77	11	300
2017	Visible minority	29	42	9	17	3	71	20	66
2017	Non-visible minority	31	40	15	9	5	71	14	360

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	63	28	9	1	0	0	91	1	114
2020	Non-visible minority	60	31	5	2	1	0	92	3	490
2019	Visible minority	64	26	2	8	0	0	90	8	96
2019	Non-visible minority	59	31	6	3	1	0	89	4	411
2018	Visible minority	69	26	3	2	0	0	95	2	59
2018	Non-visible minority	54	40	4	1	0	0	94	2	299
2017	Visible minority	52	33	9	3	3	0	85	6	66
2017	Non-visible minority	46	39	8	5	2	0	85	7	362
2014	Visible minority	47	39	6	2	6	0	85	8	60
2014	Non-visible minority	44	40	10	3	1	1	85	5	363

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	42	31	18	4	4	0	73	9	115
2020	Non-visible minority	46	35	10	5	3	0	82	8	492
2019	Visible minority	48	29	15	6	1	0	77	8	96
2019	Non-visible minority	44	34	11	6	6	0	78	11	410
2018	Visible minority	38	39	17	5	2	0	76	7	59
2018	Non-visible minority	39	43	11	5	1	1	82	7	297
2017	Visible minority	33	39	12	11	6	0	72	17	66
2017	Non-visible minority	39	35	15	8	4	0	73	12	362

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	51	35	13	1	1	0	86	1	115
2020	Non-visible minority	58	29	9	2	1	1	88	3	490
2019	Visible minority	55	33	8	4	0	0	88	4	96
2019	Non-visible minority	61	28	8	2	1	0	89	3	409
2018	Visible minority	46	39	15	0	0	0	85	0	59
2018	Non-visible minority	59	31	6	2	1	0	90	4	296
2017	Visible minority	50	41	9	0	0	0	91	0	65
2017	Non-visible minority	56	33	9	1	1	0	89	2	362
2014	Visible minority	60	27	8	4	2	0	87	5	60
2014	Non-visible minority	62	28	6	3	1	0	90	4	362

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	35	15	6	5	0	73	12	115
2020	Non-visible minority	42	39	10	5	2	1	83	7	489
2019	Visible minority	44	38	5	11	2	0	82	13	96
2019	Non-visible minority	41	35	9	9	5	0	76	15	408
2018	Visible minority	37	38	14	5	3	2	77	8	59
2018	Non-visible minority	38	39	12	6	4	1	78	10	295
2017	Visible minority	34	42	12	9	3	0	76	12	65
2017	Non-visible minority	36	40	12	5	5	1	77	10	362
2014	Visible minority	25	46	15	8	5	0	72	13	60
2014	Non-visible minority	28	43	13	10	5	0	71	16	363

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	37	32	23	5	3	0	69	8	115
2020	Non-visible minority	45	38	10	5	2	0	83	7	491
2019	Visible minority	45	30	11	9	5	0	75	14	96
2019	Non-visible minority	45	29	13	9	5	0	74	14	411
2018	Visible minority	50	25	13	5	7	0	75	11	59
2018	Non-visible minority	40	40	9	8	3	0	80	11	294
2017	Visible minority	33	46	8	8	4	2	80	12	65
2017	Non-visible minority	43	33	11	8	4	1	77	12	360
2014	Visible minority	32	34	20	8	5	2	66	14	60
2014	Non-visible minority	34	38	12	10	6	0	73	16	363

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	45	36	12	4	2	0	81	6	113
2020	Non-visible minority	46	40	8	4	2	0	86	6	491
2019	Visible minority	52	28	13	5	1	0	80	6	95
2019	Non-visible minority	44	36	11	6	3	0	80	9	407
2018	Visible minority	40	35	19	4	2	0	75	6	59
2018	Non-visible minority	42	36	13	7	1	0	78	8	298
2017	Visible minority	37	38	19	6	1	0	74	7	65
2017	Non-visible minority	39	37	15	5	3	0	77	8	362
2014	Visible minority	32	38	15	5	8	2	71	14	60
2014	Non-visible minority	30	44	14	8	4	0	74	12	363

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	49	36	13	2	1	85	3	115
2020	Non-visible minority	52	36	8	3	1	88	4	493
2019	Visible minority	51	30	15	3	1	81	4	95
2019	Non-visible minority	51	33	10	4	2	84	6	413
2018	Visible minority	36	41	21	2	0	78	2	59
2018	Non-visible minority	47	37	9	5	2	84	7	299
2017	Visible minority	47	33	8	10	2	80	12	65
2017	Non-visible minority	44	39	11	2	4	83	6	362
2014	Visible minority	44	30	20	3	3	73	7	60
2014	Non-visible minority	37	43	11	6	3	80	9	363

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	42	37	12	4	3	1	0	80	8	111
2020	Non-visible minority	42	29	16	8	4	0	0	72	12	491
2019	Visible minority	52	32	11	2	2	0	1	85	4	94
2019	Non-visible minority	43	31	16	6	3	0	0	74	10	410
2018	Visible minority	52	35	7	2	4	0	0	88	6	59
2018	Non-visible minority	48	31	15	3	2	0	1	79	5	300
2017	Visible minority	48	33	12	3	4	0	0	81	7	66
2017	Non-visible minority	45	35	11	6	1	0	1	81	7	362
2014	Visible minority	50	33	12	3	2	2	0	84	4	60
2014	Non-visible minority	36	37	16	7	3	0	0	74	10	363

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	16	23	30	19	7	1	4	28	41	113
2020	Non-visible minority	5	23	36	23	10	1	1	34	29	494
2019	Visible minority	10	24	23	32	9	1	1	42	35	95
2019	Non-visible minority	8	17	35	24	13	0	2	38	26	410
2018	Visible minority	5	20	30	23	20	0	2	44	26	59
2018	Non-visible minority	6	21	43	22	7	0	0	29	27	300
2017	Visible minority	6	14	42	23	11	0	4	35	20	66
2017	Non-visible minority	5	23	42	16	9	0	4	27	30	361
2014	Visible minority	7	24	33	17	8	5	7	28	34	59
2014	Non-visible minority	10	28	39	16	6	1	1	23	38	363

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	9	10	23	27	23	5	4	54	21	112
2020	Non-visible minority	3	10	23	30	28	3	1	62	14	493
2019	Visible minority	8	12	17	33	24	5	2	61	21	96
2019	Non-visible minority	6	17	23	26	25	1	2	52	24	410
2018	Visible minority	14	7	22	23	33	0	2	57	20	59
2018	Non-visible minority	5	14	29	29	20	1	2	50	20	298
2017	Visible minority	12	7	23	33	14	3	8	52	22	65
2017	Non-visible minority	6	18	30	24	14	3	5	41	27	360
2014	Visible minority	7	19	21	21	15	5	12	44	31	58
2014	Non-visible minority	9	23	30	21	10	4	2	33	35	362

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	10	14	38	17	14	5	3	33	26	111
2020	Non-visible minority	7	16	31	27	15	4	1	44	23	495
2019	Visible minority	7	17	31	24	16	0	4	42	26	95
2019	Non-visible minority	10	17	33	22	12	3	3	37	28	408
2018	Visible minority	10	16	29	15	25	0	4	42	28	59
2018	Non-visible minority	8	21	32	26	11	2	1	38	29	299
2017	Visible minority	7	18	34	17	21	2	2	39	26	66
2017	Non-visible minority	8	18	40	19	10	1	4	30	28	361
2014	Visible minority	16	18	21	14	12	5	13	31	42	59
2014	Non-visible minority	12	25	33	18	9	2	1	28	38	363

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	8	13	19	35	21	1	4	59	21	113
2020	Non-visible minority	5	13	25	35	20	2	1	56	18	490
2019	Visible minority	4	11	23	24	34	0	3	60	16	94
2019	Non-visible minority	5	10	32	33	18	1	1	52	15	410
2018	Visible minority	7	14	18	26	29	0	7	59	22	59
2018	Non-visible minority	4	14	28	34	18	1	1	53	19	299
2017	Visible minority	3	18	22	28	25	2	2	55	22	66
2017	Non-visible minority	4	14	32	31	15	1	4	48	19	357
2014	Visible minority	5	16	29	17	22	5	7	44	24	59
2014	Non-visible minority	5	19	34	29	11	2	1	41	24	362

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	9	18	28	19	20	2	4	41	29	112
2020	Non-visible minority	7	14	23	27	23	3	2	53	22	492
2019	Visible minority	6	10	24	28	25	2	4	57	17	95
2019	Non-visible minority	7	13	27	25	24	3	3	51	21	410
2018	Visible minority	7	16	22	23	27	2	3	53	25	59
2018	Non-visible minority	10	18	27	22	20	2	2	44	28	297
2017	Visible minority	8	15	35	13	24	1	3	39	24	65
2017	Non-visible minority	8	17	29	24	14	1	7	42	27	361
2014	Visible minority	3	21	30	18	16	5	7	38	27	59
2014	Non-visible minority	13	25	29	18	10	2	4	29	40	363

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	7	20	17	21	22	9	5	50	30	113
2020	Non-visible minority	5	11	25	29	24	4	2	56	17	489
2019	Visible minority	16	16	18	17	25	3	4	45	35	94
2019	Non-visible minority	10	24	22	20	18	4	4	40	36	410
2018	Visible minority	12	13	25	12	29	5	5	45	28	59
2018	Non-visible minority	10	22	28	23	13	3	1	38	33	298
2017	Visible minority	15	11	22	19	15	10	8	41	31	66
2017	Non-visible minority	12	26	22	21	11	3	5	35	41	361
2014	Visible minority	8	13	18	25	13	12	10	49	27	59
2014	Non-visible minority	9	20	28	25	12	4	2	40	31	363

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	10	11	23	29	20	4	4	53	23	113
2020	Non-visible minority	5	11	32	29	19	3	1	50	17	495
2019	Visible minority	11	7	29	28	22	1	2	51	19	95
2019	Non-visible minority	8	14	35	24	14	4	2	40	23	409
2018	Visible minority	14	11	28	23	20	0	4	45	26	59
2018	Non-visible minority	8	16	38	22	13	3	1	36	25	298
2017	Visible minority	10	20	33	18	12	3	3	33	32	66
2017	Non-visible minority	5	20	39	21	9	2	4	32	27	361
2014	Visible minority	19	12	23	14	19	3	10	37	36	58
2014	Non-visible minority	11	21	35	16	12	3	2	29	34	363

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	3	12	28	29	25	0	5	56	15	113
2020	Non-visible minority	3	11	33	31	19	1	2	51	14	495
2019	Visible minority	4	3	21	36	31	2	3	71	7	94
2019	Non-visible minority	3	8	28	32	24	2	2	58	12	410

Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	32	33	12	7	3	10	3	74	12	114
2020	Non-visible minority	40	32	12	5	2	6	4	79	7	493
2019	Visible minority	40	24	16	8	4	4	3	69	13	95
2019	Non-visible minority	35	32	14	5	6	4	4	73	12	413
2018	Visible minority	41	29	11	7	5	6	2	76	13	59
2018	Non-visible minority	31	33	13	10	4	3	5	70	16	300
2017	Visible minority	22	42	10	6	7	6	6	73	15	66
2017	Non-visible minority	34	28	13	8	5	6	6	71	15	362
2014	Visible minority	26	28	13	10	12	3	8	60	25	60
2014	Non-visible minority	31	31	11	12	6	5	4	68	19	362

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	55	26	8	6	4	1	1	82	10	114
2020	Non-visible minority	61	25	6	6	1	0	0	87	7	494
2019	Visible minority	55	26	8	9	1	1	0	82	11	96
2019	Non-visible minority	55	26	9	3	6	1	0	81	10	412
2018	Visible minority	50	33	3	8	3	2	0	85	12	58
2018	Non-visible minority	48	33	8	6	3	2	0	83	9	299
2017	Visible minority	48	33	9	6	4	0	0	81	10	66
2017	Non-visible minority	53	29	7	7	3	0	0	83	10	361
2014	Visible minority	42	26	8	10	14	0	0	68	24	60
2014	Non-visible minority	44	32	9	9	5	1	1	77	14	362

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	63	25	5	3	3	1	88	6	114
2020	Non-visible minority	70	25	2	2	1	0	95	3	493
2019	Visible minority	56	26	6	9	4	0	82	12	94
2019	Non-visible minority	58	28	5	4	4	0	86	8	412
2018	Visible minority	53	34	6	5	0	2	88	5	59
2018	Non-visible minority	55	34	6	3	1	1	89	5	300
2017	Visible minority	49	35	8	7	1	0	83	9	65
2017	Non-visible minority	53	35	5	5	2	0	89	6	362
2014	Visible minority	39	36	10	10	3	2	76	14	60
2014	Non-visible minority	45	38	10	5	3	0	82	7	362

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	52	30	10	3	3	2	84	6	113
2020	Non-visible minority	57	30	8	3	1	1	89	3	490
2019	Visible minority	52	31	11	5	0	1	84	5	96
2019	Non-visible minority	50	32	9	5	2	1	84	8	408
2018	Visible minority	43	41	13	2	0	2	85	2	59
2018	Non-visible minority	49	37	10	2	2	0	86	4	299

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	29	24	15	7	8	12	5	64	18	114
2020	Non-visible minority	55	22	7	1	2	9	4	89	3	492

Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	49	27	13	3	4	2	3	80	7	114
2020	Non-visible minority	58	21	12	3	1	1	4	83	4	493
2019	Visible minority	50	27	15	1	2	1	3	81	3	96
2019	Non-visible minority	54	24	12	4	2	2	4	82	6	413

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	46	34	14	3	2	2	0	81	5	112
2020	Non-visible minority	54	28	11	4	1	0	1	83	6	493
2019	Visible minority	52	32	5	7	2	0	1	85	10	94
2019	Non-visible minority	48	31	12	5	3	0	0	80	8	411
2018	Visible minority	59	28	9	2	2	0	0	87	4	59
2018	Non-visible minority	49	33	9	7	2	0	0	81	9	299
2017	Visible minority	31	51	6	6	6	0	0	82	12	66
2017	Non-visible minority	40	38	8	9	5	0	0	78	14	362
2014	Visible minority	42	30	10	13	5	0	0	71	19	60
2014	Non-visible minority	36	37	12	9	5	1	1	74	14	363

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	53	22	18	4	2	2	0	76	6	115
2020	Non-visible minority	57	24	11	3	2	1	1	84	5	493

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	53	27	13	3	3	1	0	81	6	115
2020	Non-visible minority	61	26	8	3	1	0	1	88	5	493
2019	Visible minority	60	24	8	5	4	0	0	84	9	94
2019	Non-visible minority	52	27	11	5	3	1	1	81	9	411
2018	Visible minority	52	32	11	3	0	0	2	86	3	59
2018	Non-visible minority	51	32	9	6	2	0	0	83	8	296
2017	Visible minority	45	37	4	9	3	2	0	83	12	65
2017	Non-visible minority	43	38	8	8	3	0	0	81	11	362
2014	Visible minority	41	29	15	6	9	0	0	70	15	60
2014	Non-visible minority	41	35	10	8	4	1	0	77	13	363

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	36	64	114
2020	Non-visible minority	36	64	493

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	52	24	9	2	4	5	5	84	6	115
2020	Non-visible minority	60	17	4	1	3	4	10	90	5	494

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	55	24	12	3	4	1	81	7	115
2020	Non-visible minority	62	26	6	4	1	0	89	5	495
2019	Visible minority	56	25	9	10	1	0	80	11	95
2019	Non-visible minority	57	25	7	7	3	0	82	10	413
2018	Visible minority	52	32	9	4	3	0	84	7	59
2018	Non-visible minority	54	27	11	5	3	0	82	8	297
2017	Visible minority	55	21	15	4	5	0	76	9	65
2017	Non-visible minority	51	30	10	5	4	0	81	10	359
2014	Visible minority	51	25	7	8	9	0	76	17	60
2014	Non-visible minority	43	34	11	6	6	1	77	11	362

Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	47	24	14	5	2	8	77	8	115
2020	Non-visible minority	53	31	7	2	2	4	88	4	494
2019	Visible minority	50	33	7	1	3	5	88	4	96
2019	Non-visible minority	48	29	9	6	6	3	79	12	413
2018	Visible minority	42	29	10	9	7	4	73	16	59
2018	Non-visible minority	37	35	11	6	4	6	77	11	300
2017	Visible minority	44	24	10	6	7	9	74	14	66
2017	Non-visible minority	31	37	14	10	4	4	71	14	362
2014	Visible minority	23	37	16	12	9	4	62	22	59
2014	Non-visible minority	26	38	15	11	6	4	67	17	362

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	45	28	16	4	5	2	75	9	115
2020	Non-visible minority	53	30	9	4	2	1	85	6	492
2019	Visible minority	53	30	5	7	3	2	85	10	96
2019	Non-visible minority	46	31	10	7	5	2	78	12	413
2018	Visible minority	43	30	18	5	4	0	73	9	57
2018	Non-visible minority	36	41	13	7	2	1	77	10	298
2017	Visible minority	33	31	17	10	4	5	67	15	66
2017	Non-visible minority	27	42	16	9	5	1	70	14	362
2014	Visible minority	24	38	19	8	11	0	63	19	59
2014	Non-visible minority	23	43	17	9	6	2	67	16	363

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	30	37	18	4	5	6	71	9	114
2020	Non-visible minority	40	33	14	5	3	5	77	9	493
2019	Visible minority	40	30	12	8	9	2	71	17	96
2019	Non-visible minority	35	34	14	7	6	4	72	14	413
2018	Visible minority	34	34	15	12	3	2	69	16	59
2018	Non-visible minority	24	39	16	10	4	7	67	16	300
2017	Visible minority	23	31	19	9	12	6	58	22	66
2017	Non-visible minority	16	41	19	13	7	4	60	21	361
2014	Visible minority	16	40	20	15	9	0	56	24	59
2014	Non-visible minority	16	36	21	15	7	5	54	24	363

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	30	43	17	7	2	2	0	74	9	115
2020	Non-visible minority	34	38	13	10	3	3	0	74	13	494
2019	Visible minority	42	26	15	8	6	3	0	70	14	96
2019	Non-visible minority	30	35	14	11	6	4	0	68	18	412
2018	Visible minority	33	35	18	9	3	2	0	69	12	58
2018	Non-visible minority	21	40	19	10	5	4	0	64	16	300
2017	Visible minority	23	38	21	9	3	6	0	65	13	66
2017	Non-visible minority	20	38	16	17	7	2	1	59	25	360
2014	Visible minority	22	31	22	15	7	4	0	54	23	59
2014	Non-visible minority	16	34	17	20	10	3	0	52	31	362

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	57	27	12	2	1	1	85	3	115
2020	Non-visible minority	69	19	7	2	1	2	90	3	495
2019	Visible minority	69	19	9	0	1	1	90	1	96
2019	Non-visible minority	65	23	6	2	1	2	91	3	414

Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	48	38	10	2	2	0	86	4	115
2020	Non-visible minority	42	44	8	3	1	1	87	5	494
2019	Visible minority	52	38	5	5	1	0	89	6	96
2019	Non-visible minority	44	41	9	3	3	1	86	5	412
2018	Visible minority	46	38	12	2	2	0	85	3	59
2018	Non-visible minority	37	44	12	5	1	1	82	6	300
2017	Visible minority	36	43	10	6	3	2	80	9	66
2017	Non-visible minority	32	47	10	8	2	1	79	10	360
2014	Visible minority	34	36	18	10	2	0	70	12	60
2014	Non-visible minority	28	51	9	8	2	1	80	10	363

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	34	36	17	6	2	5	73	9	114
2020	Non-visible minority	27	47	13	8	2	3	76	11	491
2019	Visible minority	36	37	15	11	2	0	72	13	96
2019	Non-visible minority	26	35	19	12	5	3	63	18	411

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	29	29	18	9	7	7	0	63	17	115
2020	Non-visible minority	36	37	12	9	2	3	1	76	12	493
2019	Visible minority	46	36	9	6	0	2	1	85	6	96
2019	Non-visible minority	35	29	16	10	6	3	1	66	17	411
2018	Visible minority	35	29	19	7	8	2	2	66	15	59
2018	Non-visible minority	30	40	15	8	5	1	1	71	14	300
2017	Visible minority	31	38	15	1	2	11	2	79	3	66
2017	Non-visible minority	30	34	15	11	5	3	2	67	17	359
2014	Visible minority	18	33	24	10	10	3	2	54	21	60
2014	Non-visible minority	28	35	14	11	7	3	2	66	19	363

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	29	21	6	3	3	69	10	114
2020	Non-visible minority	40	40	13	3	1	3	83	4	490
2019	Visible minority	50	28	17	4	1	0	78	5	96
2019	Non-visible minority	38	33	17	6	4	1	72	10	412
2018	Visible minority	35	32	24	5	0	3	70	5	59
2018	Non-visible minority	35	41	14	7	2	1	77	9	301

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	25	24	20	9	9	12	2	56	20	114
2020	Non-visible minority	30	26	15	6	5	14	3	68	13	494
2019	Visible minority	35	23	14	11	6	8	2	65	19	95
2019	Non-visible minority	27	18	19	13	9	11	3	53	25	411
2018	Visible minority	26	17	27	10	10	7	3	48	23	59
2018	Non-visible minority	19	26	18	14	9	10	5	52	27	299
2017	Visible minority	15	24	15	14	12	16	4	49	32	66
2017	Non-visible minority	17	24	17	11	11	13	6	51	28	361
2014	Visible minority	11	21	13	15	24	12	3	38	47	59
2014	Non-visible minority	14	18	20	17	14	13	4	38	38	361

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	36	34	18	4	4	3	0	72	9	115
2020	Non-visible minority	38	35	13	8	3	3	0	75	11	492
2019	Visible minority	41	32	11	13	1	1	0	74	14	94
2019	Non-visible minority	37	31	14	9	5	4	1	71	15	412
2018	Visible minority	41	32	12	3	9	2	2	76	13	59
2018	Non-visible minority	36	37	14	8	3	1	1	74	11	301
2017	Visible minority	36	30	16	9	3	5	0	70	13	66
2017	Non-visible minority	43	36	8	6	3	4	0	82	9	360
2014	Visible minority	33	29	11	8	16	2	2	64	25	60
2014	Non-visible minority	42	33	8	7	5	3	1	78	13	363

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	27	26	18	11	10	4	3	58	23	115
2020	Non-visible minority	26	33	12	13	7	5	4	65	22	494
2019	Visible minority	36	21	16	10	10	4	3	62	21	95
2019	Non-visible minority	27	25	13	15	12	5	3	57	29	414
2018	Visible minority	26	24	16	15	14	4	2	53	30	59
2018	Non-visible minority	23	29	16	14	12	1	5	55	28	301
2017	Visible minority	22	29	12	12	18	4	3	55	32	66
2017	Non-visible minority	23	28	13	16	14	3	4	54	32	362
2014	Visible minority	13	26	13	18	27	2	2	40	46	60
2014	Non-visible minority	16	23	15	16	23	4	3	42	42	363

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	44	27	13	6	4	1	4	75	11	114
2020	Non-visible minority	57	20	11	6	2	1	3	80	9	495
2019	Visible minority	56	21	9	5	1	2	7	84	6	96
2019	Non-visible minority	55	21	11	4	4	0	5	80	8	413

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	43	22	14	8	6	3	5	70	15	114
2020	Non-visible minority	57	20	12	5	2	1	3	80	8	494
2019	Visible minority	56	23	13	2	1	1	5	83	3	95
2019	Non-visible minority	60	19	9	5	2	2	4	83	7	411

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	52	10	13	2	5	11	5	75	9	115
2020	Non-visible minority	84	8	2	0	1	2	4	96	1	491
2019	Visible minority	62	14	7	4	1	7	5	87	6	96
2019	Non-visible minority	77	7	4	2	1	2	6	92	3	410

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	53	19	10	1	2	6	10	85	3	113
2020	Non-visible minority	79	9	3	1	2	1	5	94	3	492
2019	Visible minority	73	8	7	0	0	1	12	92	0	95
2019	Non-visible minority	78	6	3	1	1	2	10	95	2	412

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	30	33	22	9	3	3	0	65	12	114
2020	Non-visible minority	32	46	14	4	2	3	0	80	6	492
2019	Visible minority	36	36	16	8	0	3	0	75	9	96
2019	Non-visible minority	30	39	17	8	4	2	0	71	12	413
2018	Visible minority	31	35	20	9	0	5	0	70	9	58
2018	Non-visible minority	27	44	17	7	2	2	1	73	10	300
2017	Visible minority	23	35	26	4	7	5	0	61	12	66
2017	Non-visible minority	26	44	18	6	4	2	1	72	9	361

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	39	36	17	4	1	2	0	77	6	115
2020	Non-visible minority	48	39	7	2	2	1	0	89	4	491
2019	Visible minority	55	30	9	6	0	0	0	85	6	96
2019	Non-visible minority	47	34	12	4	2	0	0	82	6	412
2018	Visible minority	41	45	8	2	0	3	0	89	2	59
2018	Non-visible minority	49	37	11	1	1	1	0	87	2	299
2017	Visible minority	50	29	14	5	1	0	0	80	6	66
2017	Non-visible minority	40	44	11	2	1	2	1	86	3	360
2014	Visible minority	35	32	18	10	3	2	0	68	13	60
2014	Non-visible minority	36	41	12	4	3	4	0	80	8	363

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	37	29	16	5	6	6	0	71	11	115
2020	Non-visible minority	45	33	11	3	2	6	1	83	5	491
2019	Visible minority	52	23	14	4	2	4	1	79	6	96
2019	Non-visible minority	48	29	13	4	1	3	1	81	6	413
2018	Visible minority	45	32	19	2	3	0	0	76	5	59
2018	Non-visible minority	46	34	11	3	0	6	0	85	4	300
2017	Visible minority	36	37	17	6	3	0	2	74	9	66
2017	Non-visible minority	42	35	13	4	2	3	1	80	7	361
2014	Visible minority	38	32	14	11	4	2	0	71	15	60
2014	Non-visible minority	41	35	11	4	2	6	0	81	7	363

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	22	20	25	9	6	17	0	51	19	115
2020	Non-visible minority	30	32	17	6	2	13	1	72	9	495

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	30	26	22	12	3	6	1	60	16	114
2020	Non-visible minority	51	31	8	2	2	4	2	88	4	488

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	55	31	9	4	1	86	5	115
2020	Non-visible minority	67	27	3	1	1	94	2	490
2019	Visible minority	66	24	8	1	0	90	1	96
2019	Non-visible minority	60	28	6	4	2	88	6	411
2018	Visible minority	56	32	10	0	2	88	2	59
2018	Non-visible minority	62	27	7	2	1	90	3	300
2017	Visible minority	54	33	10	1	1	87	3	66
2017	Non-visible minority	51	37	7	3	2	88	5	361
2014	Visible minority	36	34	21	8	0	70	8	60
2014	Non-visible minority	45	42	5	3	4	87	7	363

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	47	31	11	7	4	0	78	11	113
2020	Non-visible minority	55	33	7	3	2	1	88	5	490
2019	Visible minority	63	18	12	7	0	0	81	7	96
2019	Non-visible minority	51	26	11	6	5	0	77	11	412
2018	Visible minority	41	40	16	0	3	0	81	3	58
2018	Non-visible minority	48	29	14	6	2	1	78	8	298
2017	Visible minority	47	31	13	4	4	0	78	9	66
2017	Non-visible minority	39	40	14	5	3	0	79	8	360
2014	Visible minority	29	27	17	20	7	0	56	27	59
2014	Non-visible minority	28	43	15	8	5	1	72	12	363

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	45	32	12	6	4	0	78	10	114
2020	Non-visible minority	55	34	8	2	2	0	89	4	487
2019	Visible minority	56	26	6	13	0	0	81	13	96
2019	Non-visible minority	50	30	9	6	5	0	80	11	410
2018	Visible minority	43	37	12	5	4	0	79	9	58
2018	Non-visible minority	46	34	13	6	2	0	80	8	298
2017	Visible minority	45	35	13	3	4	0	80	7	66
2017	Non-visible minority	39	42	9	6	4	0	81	10	360
2014	Visible minority	38	18	17	24	4	0	56	27	59
2014	Non-visible minority	28	47	11	10	4	1	75	14	362

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	29	30	22	10	7	2	1	60	17	115
2020	Non-visible minority	46	25	17	7	3	2	1	73	10	492
2019	Visible minority	40	23	14	12	9	2	1	65	21	96
2019	Non-visible minority	43	24	12	7	9	2	1	71	17	412
2018	Visible minority	22	31	24	12	9	0	2	54	21	59
2018	Non-visible minority	43	23	15	9	6	1	1	69	16	299
2017	Visible minority	32	26	18	16	3	5	0	61	20	66
2017	Non-visible minority	37	23	20	10	6	4	1	63	16	361
2014	Visible minority	25	13	22	21	16	4	0	39	38	59
2014	Non-visible minority	28	27	16	11	11	6	1	59	24	363

Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Visible minority	26	27	47	115
2020	Non-visible minority	24	42	34	495
2019	Visible minority	42	26	32	95
2019	Non-visible minority	32	29	40	414
2018	Visible minority	39	20	41	59
2018	Non-visible minority	29	29	43	301
2017	Visible minority	25	31	44	66
2017	Non-visible minority	29	37	34	362
2014	Visible minority	40	21	39	60
2014	Non-visible minority	37	31	32	363

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Visible minority	0	19	65	6	6	4	31
2020	Non-visible minority	9	23	36	4	25	3	117
2019	Visible minority	5	11	38	4	40	2	38
2019	Non-visible minority	13	14	33	1	26	13	131
2018	Visible minority	0	30	45	4	21	0	23
2018	Non-visible minority	16	19	38	6	14	7	87
2017	Visible minority	0	6	81	0	13	0	17
2017	Non-visible minority	13	20	39	3	15	10	105
2014	Visible minority	0	17	79	4	9999	0	24
2014	Non-visible minority	11	21	49	4	9999	15	134

Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	12	88	115
2020	Non-visible minority	6	94	495
2019	Visible minority	20	80	96
2019	Non-visible minority	9	91	414
2018	Visible minority	10	90	59
2018	Non-visible minority	12	88	300

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	64	36	14
2020	Non-visible minority	25	75	31
2019	Visible minority	65	35	19
2019	Non-visible minority	31	69	36

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	39	61	19
2019	Non-visible minority	78	22	36

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	0	100	14
2020	Non-visible minority	0	100	31

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	41	59	19
2019	Non-visible minority	30	70	36

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	42	58	14
2020	Non-visible minority	35	65	31
2019	Visible minority	27	73	19
2019	Non-visible minority	48	52	36

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	34	66	14
2020	Non-visible minority	42	58	31
2019	Visible minority	33	67	19
2019	Non-visible minority	50	50	36

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	50	50	14
2020	Non-visible minority	38	62	31
2019	Visible minority	43	57	19
2019	Non-visible minority	38	62	36

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	25	75	19
2019	Non-visible minority	30	70	36

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	56	44	14
2020	Non-visible minority	49	51	31
2019	Visible minority	51	49	19
2019	Non-visible minority	47	53	36

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	50	50	19
2019	Non-visible minority	25	75	36

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	0	100	14
2020	Non-visible minority	0	100	31

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	56	44	14
2020	Non-visible minority	35	65	31
2019	Visible minority	45	55	19
2019	Non-visible minority	53	47	36

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	34	66	14
2020	Non-visible minority	17	83	31
2019	Visible minority	40	60	19
2019	Non-visible minority	20	80	36

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	48	52	14
2020	Non-visible minority	47	53	31
2019	Visible minority	65	35	19
2019	Non-visible minority	45	55	36

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	30	70	19
2019	Non-visible minority	17	83	36

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	19
2019	Non-visible minority	17	83	36

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	46	54	14
2020	Non-visible minority	39	61	31

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	20	12	22	4	5	27	9	51	14	115
2020	Non-visible minority	23	14	14	3	2	34	10	66	9	495
2019	Visible minority	27	8	16	12	1	21	15	55	20	96
2019	Non-visible minority	21	13	14	5	4	29	13	60	16	413
2018	Visible minority	16	14	18	2	3	34	13	56	10	59
2018	Non-visible minority	17	16	18	6	2	34	6	56	14	300
2017	Visible minority	19	15	12	3	5	35	12	64	14	66
2017	Non-visible minority	16	15	18	7	2	32	11	53	16	361
2014	Visible minority	8	23	19	5	8	23	13	49	21	59
2014	Non-visible minority	13	17	20	6	5	30	8	49	18	363

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	30	22	22	3	2	18	2	65	7	115
2020	Non-visible minority	36	30	13	4	2	14	2	78	6	495
2019	Visible minority	39	23	18	4	1	15	0	72	7	94
2019	Non-visible minority	38	26	14	6	3	11	1	73	11	413
2018	Visible minority	29	30	13	4	2	21	1	76	7	59
2018	Non-visible minority	31	31	16	6	3	12	1	71	10	300
2017	Visible minority	21	38	12	7	6	17	0	70	16	66
2017	Non-visible minority	25	30	18	7	3	14	3	66	12	361
2014	Visible minority	16	35	20	3	7	15	3	63	13	59
2014	Non-visible minority	23	31	20	4	6	15	1	64	12	363

Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	9	91	115
2020	Non-visible minority	4	96	494
2019	Visible minority	13	87	96
2019	Non-visible minority	5	95	413
2018	Visible minority	9	91	58
2018	Non-visible minority	3	97	301

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	40	60	12
2019	Non-visible minority	38	62	20

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Visible minority	100	10
2020	Non-visible minority	100	18
2019	Visible minority	100	12
2019	Non-visible minority	100	20

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	43	57	11
2019	Non-visible minority	44	56	20

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	11
2019	Non-visible minority	27	73	20

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	11
2019	Non-visible minority	0	100	20

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	No (%)	Total responses
2020	Visible minority	100	10
2020	Non-visible minority	100	18
2019	Visible minority	100	11
2019	Non-visible minority	100	20

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	0	100	10
2020	Non-visible minority	0	100	18

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	0	100	10
2020	Non-visible minority	29	71	18
2019	Visible minority	0	100	11
2019	Non-visible minority	24	76	20

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2020	Visible minority	100	10
2020	Non-visible minority	100	18
2019	Visible minority	100	11
2019	Non-visible minority	100	20

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	20	15	23	2	2	30	8	56	8	114
2020	Non-visible minority	25	15	14	2	1	35	8	69	6	495
2019	Visible minority	26	3	24	4	3	26	14	48	12	96
2019	Non-visible minority	21	12	17	2	2	30	15	60	8	414
2018	Visible minority	18	17	17	0	2	36	11	65	4	59
2018	Non-visible minority	18	16	18	3	1	38	8	61	7	299
2017	Visible minority	16	16	12	3	4	38	11	63	14	66
2017	Non-visible minority	16	14	17	3	2	37	11	58	9	361
2014	Visible minority	13	12	21	7	7	34	6	42	24	59
2014	Non-visible minority	14	15	20	2	2	38	8	54	8	363

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	27	22	22	3	2	23	1	65	6	115
2020	Non-visible minority	38	29	14	3	1	14	2	80	4	495
2019	Visible minority	40	14	21	5	0	18	2	67	7	96
2019	Non-visible minority	41	26	14	3	2	11	2	77	6	412
2018	Visible minority	29	34	11	4	2	19	1	79	7	59
2018	Non-visible minority	33	30	16	4	2	14	2	74	6	299
2017	Visible minority	23	24	17	6	4	23	2	63	14	65
2017	Non-visible minority	28	31	13	4	2	17	4	75	8	361
2014	Visible minority	20	35	19	4	5	14	3	66	11	59
2014	Non-visible minority	24	29	19	3	3	21	2	68	8	362

Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	18	16	11	14	0	3	58	26	114
2020	Non-visible minority	46	26	15	7	5	0	1	73	12	494

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	46	21	15	7	8	1	2	69	15	114
2020	Non-visible minority	42	27	19	6	6	0	0	69	12	493
2019	Visible minority	58	17	5	10	6	2	2	78	16	96
2019	Non-visible minority	37	26	20	8	7	0	0	64	16	412
2018	Visible minority	49	22	14	8	3	0	3	73	12	59
2018	Non-visible minority	34	31	17	8	9	0	1	66	17	300
2017	Visible minority	37	18	17	17	7	3	1	57	25	66
2017	Non-visible minority	25	29	18	13	13	0	2	56	26	361

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	22	34	20	14	9	1	1	57	23	114
2020	Non-visible minority	26	25	24	15	10	0	0	51	25	493
2019	Visible minority	33	28	20	11	5	1	1	63	16	94
2019	Non-visible minority	29	25	25	12	9	1	0	54	21	412
2018	Visible minority	29	28	24	12	5	0	2	59	17	59
2018	Non-visible minority	24	27	29	13	7	0	1	51	21	299
2017	Visible minority	24	30	20	16	9	0	1	55	25	66
2017	Non-visible minority	24	27	26	13	9	0	1	51	22	361

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	32	31	10	14	9	3	2	66	24	113
2020	Non-visible minority	35	29	19	9	6	1	0	65	15	492
2019	Visible minority	50	22	12	12	3	2	0	73	15	95
2019	Non-visible minority	35	29	20	9	5	0	1	65	14	411
2018	Visible minority	43	17	21	10	7	0	2	61	18	59
2018	Non-visible minority	28	34	24	9	5	0	1	62	14	299
2017	Visible minority	33	21	17	12	15	1	1	55	27	66
2017	Non-visible minority	27	32	23	9	7	0	2	60	16	361

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	31	23	21	12	7	1	5	58	19	113
2020	Non-visible minority	33	26	21	13	6	1	0	60	19	494
2019	Visible minority	40	21	22	9	6	1	1	62	15	93
2019	Non-visible minority	34	26	18	11	9	1	1	61	21	412
2018	Visible minority	45	10	20	19	3	2	2	57	23	59
2018	Non-visible minority	28	26	22	14	10	0	1	54	24	298
2017	Visible minority	27	24	23	15	9	2	1	52	25	66
2017	Non-visible minority	23	29	21	14	11	1	2	54	25	360

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	41	31	13	8	3	1	2	75	12	112
2020	Non-visible minority	49	24	15	6	5	0	1	74	11	487
2019	Visible minority	50	21	13	4	5	2	4	76	10	95
2019	Non-visible minority	49	22	15	5	5	1	3	73	11	411
2018	Visible minority	56	18	11	5	6	0	3	77	12	59
2018	Non-visible minority	47	26	17	3	3	0	4	76	7	300
2017	Visible minority	46	30	10	4	3	0	6	81	8	66
2017	Non-visible minority	46	28	12	5	4	1	5	78	9	359

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	23	35	16	10	12	1	2	60	23	113
2020	Non-visible minority	36	29	17	9	7	1	1	65	17	492
2019	Visible minority	39	24	21	11	4	1	0	63	15	94
2019	Non-visible minority	42	23	18	7	8	1	1	66	16	413
2018	Visible minority	28	25	23	12	9	2	2	54	22	59
2018	Non-visible minority	38	26	21	7	7	0	1	65	14	300
2017	Visible minority	30	26	22	11	9	0	1	57	21	66
2017	Non-visible minority	35	32	18	10	4	0	1	68	14	362

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	27	23	20	12	9	3	6	54	23	114
2020	Non-visible minority	40	23	18	8	6	0	5	66	15	491

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	37	26	18	9	5	2	3	66	14	114
2020	Non-visible minority	43	34	16	5	1	0	1	78	6	492
2019	Visible minority	41	25	18	10	2	2	1	68	13	93
2019	Non-visible minority	38	30	18	9	4	1	1	69	13	409
2018	Visible minority	39	21	28	9	0	0	4	62	9	58
2018	Non-visible minority	33	34	20	9	4	1	1	68	13	297
2017	Visible minority	33	22	20	16	6	0	3	57	23	66
2017	Non-visible minority	28	33	23	7	5	1	2	63	13	361

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	25	33	24	10	6	1	1	60	16	114
2020	Non-visible minority	35	32	20	9	4	0	0	67	13	490
2019	Visible minority	38	22	20	14	5	2	0	61	19	92
2019	Non-visible minority	34	33	19	7	4	1	1	69	12	411
2018	Visible minority	32	25	26	12	2	0	4	59	14	58
2018	Non-visible minority	28	31	24	14	3	0	0	60	16	298
2017	Visible minority	33	22	22	14	9	0	1	56	23	66
2017	Non-visible minority	24	29	28	13	4	0	1	54	17	361

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	34	32	17	8	7	1	1	67	15	113
2020	Non-visible minority	41	34	17	6	2	0	0	76	8	491
2019	Visible minority	47	15	14	11	9	2	1	64	21	92
2019	Non-visible minority	37	36	12	9	5	0	0	73	15	411
2018	Visible minority	42	23	17	17	0	0	2	66	18	58
2018	Non-visible minority	33	31	19	12	4	0	1	64	17	297
2017	Visible minority	34	20	19	13	12	0	1	55	26	65
2017	Non-visible minority	29	32	21	12	6	0	1	61	18	360

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	42	28	13	10	5	1	1	71	16	114
2020	Non-visible minority	54	28	11	5	2	0	1	82	7	493
2019	Visible minority	54	18	15	9	3	0	1	73	13	93
2019	Non-visible minority	52	28	10	6	4	0	0	80	10	410

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	30	30	23	12	4	0	0	60	17	115
2020	Non-visible minority	30	30	26	9	5	0	0	60	14	490

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	34	32	18	6	8	1	1	68	14	114
2020	Non-visible minority	39	32	18	6	4	0	0	71	10	492
2019	Visible minority	49	21	16	9	3	0	2	72	12	93
2019	Non-visible minority	46	30	14	5	3	1	1	77	8	405
2018	Visible minority	43	28	20	5	2	0	2	72	7	57
2018	Non-visible minority	42	30	18	5	3	0	0	73	9	295
2017	Visible minority	30	31	21	11	6	0	1	62	17	66
2017	Non-visible minority	39	30	20	7	3	1	1	70	9	360

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	46	27	15	6	3	1	2	75	9	113
2020	Non-visible minority	51	27	13	3	3	1	1	80	6	494
2019	Visible minority	66	14	8	6	1	2	2	84	8	93
2019	Non-visible minority	63	18	8	5	4	1	2	83	9	409
2018	Visible minority	71	12	6	7	2	0	2	84	9	58
2018	Non-visible minority	67	18	7	3	2	1	4	88	5	298
2017	Visible minority	62	20	8	2	6	0	3	84	8	66
2017	Non-visible minority	64	21	9	4	1	0	2	86	5	362

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	44	25	15	8	7	1	0	70	16	113
2020	Non-visible minority	36	39	18	6	2	0	0	74	8	494

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	55	20	8	7	4	1	6	80	11	113
2020	Non-visible minority	72	16	5	2	1	1	3	92	2	491
2019	Visible minority	67	14	10	2	1	0	6	86	3	92
2019	Non-visible minority	78	9	3	1	2	2	5	93	3	407
2018	Visible minority	78	12	7	2	0	0	2	91	2	58
2018	Non-visible minority	82	8	3	1	1	0	5	95	2	296

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	65	13	8	4	5	2	3	82	9	111
2020	Non-visible minority	85	7	2	1	1	1	3	96	2	489
2019	Visible minority	61	15	4	5	6	3	5	84	12	92
2019	Non-visible minority	78	12	3	1	3	1	2	92	5	413
2018	Visible minority	63	16	9	3	4	0	5	83	7	58
2018	Non-visible minority	78	11	5	2	1	1	1	92	3	296
2017	Visible minority	57	15	8	6	9	1	3	76	16	64
2017	Non-visible minority	74	12	4	3	2	1	3	90	6	360

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	72	16	4	2	3	2	90	5	111
2020	Non-visible minority	75	17	6	0	0	2	93	0	489
2019	Visible minority	58	25	9	2	2	3	86	5	92
2019	Non-visible minority	65	21	8	2	2	1	88	4	408
2018	Visible minority	56	24	4	7	4	5	84	11	59
2018	Non-visible minority	54	31	8	4	2	1	86	7	299
2017	Visible minority	48	25	13	4	6	3	75	11	66
2017	Non-visible minority	52	32	8	3	3	2	85	6	360

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	65	19	6	1	6	1	2	87	7	112
2020	Non-visible minority	76	13	5	4	2	0	1	90	5	492
2019	Visible minority	66	17	5	8	0	0	3	86	9	92
2019	Non-visible minority	66	17	8	4	3	0	1	84	7	411
2018	Visible minority	53	25	8	5	4	0	5	82	9	59
2018	Non-visible minority	59	21	11	5	3	0	1	81	8	299
2017	Visible minority	48	25	7	3	12	0	5	76	16	66
2017	Non-visible minority	61	19	10	3	4	0	2	82	7	361

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	61	16	6	1	3	1	12	89	4	112
2020	Non-visible minority	71	10	5	1	0	0	13	94	1	493
2019	Visible minority	67	10	3	1	2	0	16	92	4	91
2019	Non-visible minority	68	9	4	1	1	1	17	93	2	410
2018	Visible minority	56	12	2	6	2	0	23	88	10	57
2018	Non-visible minority	59	10	7	1	0	0	23	90	2	297
2017	Visible minority	48	15	11	5	4	1	16	76	11	66
2017	Non-visible minority	58	14	6	2	1	1	19	89	4	359

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	67	17	8	2	1	1	5	89	2	114
2020	Non-visible minority	77	13	5	2	0	0	3	93	2	495
2019	Visible minority	69	18	7	1	0	0	5	92	1	92
2019	Non-visible minority	77	12	5	2	1	0	3	93	2	410
2018	Visible minority	67	14	8	3	0	0	7	87	4	59
2018	Non-visible minority	75	13	5	1	1	1	5	93	2	297
2017	Visible minority	62	20	6	2	1	0	9	89	4	65
2017	Non-visible minority	72	13	7	0	1	1	6	92	2	359

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	50	18	13	9	8	0	2	69	18	115
2020	Non-visible minority	59	17	13	5	5	0	1	78	10	493
2019	Visible minority	49	9	15	5	16	0	6	61	23	93
2019	Non-visible minority	53	15	12	8	10	0	2	69	18	412
2018	Visible minority	43	19	13	5	15	0	5	66	21	59
2018	Non-visible minority	59	14	9	6	9	0	3	75	16	299
2017	Visible minority	44	26	6	8	10	0	6	74	19	66
2017	Non-visible minority	51	18	11	6	9	1	3	72	16	361

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	44	31	13	4	5	0	3	77	10	115
2020	Non-visible minority	53	27	13	4	3	0	0	80	7	495
2019	Visible minority	55	24	14	2	1	1	2	82	4	93
2019	Non-visible minority	63	23	6	3	2	0	2	88	5	411
2018	Visible minority	51	22	15	0	7	0	5	76	7	59
2018	Non-visible minority	58	25	11	2	2	0	1	84	4	299
2017	Visible minority	52	29	9	6	1	0	3	84	7	66
2017	Non-visible minority	56	26	10	4	1	1	2	84	5	359

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	30	33	23	12	1	0	1	63	13	115
2020	Non-visible minority	33	45	16	4	2	0	0	78	6	495

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	19	27	42	8	3	1	46	12	115
2020	Non-visible minority	18	35	31	13	3	0	53	16	495
2019	Visible minority	32	34	25	9	1	0	65	10	95
2019	Non-visible minority	22	32	33	10	4	0	53	14	414
2018	Visible minority	18	30	36	16	0	0	49	16	59
2018	Non-visible minority	17	38	31	11	2	0	55	14	301
2017	Visible minority	14	29	44	9	3	1	44	12	66
2017	Non-visible minority	12	37	34	12	5	0	49	17	362

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	8	18	41	24	7	0	2	32	27	115
2020	Non-visible minority	7	16	38	25	13	0	0	38	23	490
2019	Visible minority	4	15	31	29	20	1	0	49	20	95
2019	Non-visible minority	8	16	33	28	15	0	0	43	25	411
2018	Visible minority	7	12	45	24	13	0	0	36	19	58
2018	Non-visible minority	5	16	32	30	16	0	0	46	21	299
2017	Visible minority	7	19	53	13	6	0	1	20	26	65
2017	Non-visible minority	4	17	33	29	16	0	0	46	21	359

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	31	32	24	4	3	6	0	67	7	114
2020	Non-visible minority	31	38	17	7	3	4	0	72	10	494
2019	Visible minority	34	25	20	9	1	10	0	66	12	95
2019	Non-visible minority	26	31	20	11	4	7	1	62	16	412
2018	Visible minority	23	41	21	7	0	7	0	69	8	57
2018	Non-visible minority	22	42	21	8	3	4	0	67	12	297
2017	Visible minority	25	30	24	10	2	8	1	61	13	66
2017	Non-visible minority	17	36	22	10	6	8	1	58	18	362

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	29	15	10	3	5	0	70	14	115
2020	Non-visible minority	37	33	15	7	3	6	0	73	10	493

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	36	33	10	13	6	1	2	71	19	114
2020	Non-visible minority	45	28	9	12	5	0	1	74	17	492

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	43	31	11	4	3	6	3	80	8	113
2020	Non-visible minority	55	27	8	4	1	3	1	85	6	495

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	36	30	23	5	5	1	1	67	10	115
2020	Non-visible minority	44	35	12	5	3	1	0	80	8	494
2019	Visible minority	38	27	19	9	4	3	0	67	13	95
2019	Non-visible minority	31	35	17	8	6	3	0	67	15	412
2018	Visible minority	20	46	19	7	5	3	0	68	12	58
2018	Non-visible minority	23	43	20	9	3	2	0	67	13	301
2017	Visible minority	12	47	25	6	7	1	1	61	14	66
2017	Non-visible minority	19	42	19	11	6	3	0	64	17	359

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	49	35	9	3	2	2	0	86	5	114
2020	Non-visible minority	50	38	6	4	2	0	0	89	5	493

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	46	35	8	6	2	2	0	83	8	115
2020	Non-visible minority	50	36	7	4	2	0	0	87	6	492

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	42	30	20	2	2	2	3	76	4	114
2020	Non-visible minority	43	36	14	2	1	1	2	81	4	490

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	57	32	7	1	1	2	1	92	1	115
2020	Non-visible minority	58	33	5	2	1	0	1	92	3	491

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	79	17	1	1	1	2	0	98	2	114
2020	Non-visible minority	82	15	1	0	0	0	1	98	1	493

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	53	26	11	4	3	4	0	82	7	114
2020	Non-visible minority	50	32	9	4	1	3	1	85	6	491

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	49	29	7	9	5	0	1	79	14	114
2020	Non-visible minority	56	32	3	5	3	0	1	89	7	492

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	60	26	9	2	1	1	0	87	3	113
2020	Non-visible minority	61	27	5	2	2	1	1	90	4	492

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	18	59	12	11	0	0	0	77	11	26
2020	Non-visible minority	31	42	11	11	4	0	0	73	15	164
2019	Visible minority	28	36	10	10	0	5	10	76	12	20
2019	Non-visible minority	21	36	22	11	3	3	4	61	15	124

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	83	17	26
2020	Non-visible minority	95	5	165

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	23	36	13	17	11	0	0	59	27	22
2020	Non-visible minority	24	30	14	24	8	0	0	54	32	158

Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	14	86	113
2020	Non-visible minority	6	94	489

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	13	87	113
2020	Non-visible minority	10	90	489
2019	Visible minority	16	84	95
2019	Non-visible minority	12	88	412
2017	Visible minority	17	83	66
2017	Non-visible minority	10	90	361
2014	Visible minority	17	83	58
2014	Non-visible minority	12	88	360

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	46	54	15
2020	Non-visible minority	36	64	49

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	76	24	15
2020	Non-visible minority	79	21	49
2019	Visible minority	71	29	14
2019	Non-visible minority	85	15	50
2017	Visible minority	75	25	12
2017	Non-visible minority	77	23	37
2014	Visible minority	70	30	10
2014	Non-visible minority	79	21	42

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	56	34	0	9	0	0	0	91	9	11
2020	Non-visible minority	49	48	3	0	0	0	0	97	0	39
2019	Visible minority	40	38	21	0	0	0	0	79	0	10
2019	Non-visible minority	57	26	2	12	0	2	0	85	12	43
2017	Non-visible minority	46	35	3	11	0	0	5	85	11	28
2014	Non-visible minority	43	42	9	3	3	0	0	85	6	33

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	50	31	9	4	2	3	1	84	6	115
2020	Non-visible minority	53	31	6	5	1	2	2	88	6	491

Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	19	52	26	4	73	27	115
2020	Non-visible minority	27	55	15	3	67	33	495

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	61	39	22
2020	Non-visible minority	50	50	133

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	14	5	28	27	21	0	5	20	51	22
2020	Non-visible minority	12	33	10	28	15	0	2	46	44	133

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	19	10	23	36	13	0	0	28	48	22
2020	Non-visible minority	6	15	13	27	23	1	14	25	59	133

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	53	12	6	1	5	8	16	85	7	115
2020	Non-visible minority	42	19	14	5	4	2	13	72	11	495
2019	Visible minority	50	15	6	2	7	3	17	81	11	92
2019	Non-visible minority	46	17	16	6	6	0	9	70	13	411
2018	Visible minority	53	15	5	7	3	3	13	82	12	59
2018	Non-visible minority	46	22	10	5	8	1	9	75	14	299

Report a problem on this page

Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Office of the Chief Electoral Officer by Question 120. Are you a member of a visible minority group?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.