2020 Public Service Employee Survey Results for Office of the Chief Electoral Officer by Question 116. Are you an Indigenous person?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Indigenous 69 13 9 9 0 0 0 82 9 10
2017 Non-Indigenous 69 24 3 3 0 0 0 93 4 419
2014 Indigenous 62 26 6 6 0 0 0 88 6 15
2014 Non-Indigenous 61 27 4 6 1 0 1 89 8 407

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 66 28 0 0 0 0 7 100 0 10
2019 Non-Indigenous 53 28 7 8 5 0 0 81 12 497
2017 Indigenous 53 47 0 0 0 0 0 100 0 10
2017 Non-Indigenous 52 33 4 7 3 0 0 86 10 419
2014 Indigenous 13 13 6 38 30 0 0 26 68 15
2014 Non-Indigenous 44 33 6 10 7 0 0 77 17 408

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 38 51 0 11 0 0 0 89 11 10
2019 Non-Indigenous 44 36 10 7 2 0 1 81 9 494
2017 Indigenous 22 78 0 0 0 0 0 100 0 10
2017 Non-Indigenous 45 38 10 5 1 0 1 84 6 418
2014 Indigenous 19 45 22 0 13 0 0 65 13 15
2014 Non-Indigenous 40 39 10 7 3 0 0 79 10 408

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 51 27 11 12 0 0 0 77 12 10
2019 Non-Indigenous 55 33 6 3 3 0 0 88 6 494
2017 Indigenous 48 40 12 0 0 0 0 88 0 10
2017 Non-Indigenous 52 37 7 3 1 0 0 89 4 418
2014 Indigenous 33 55 13 0 0 0 0 87 0 15
2014 Non-Indigenous 47 40 8 4 1 0 1 88 4 407

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 46 43 0 11 0 0 0 89 11 10
2019 Non-Indigenous 52 26 11 5 4 1 1 79 9 493
2017 Indigenous 32 50 9 9 0 0 0 82 9 10
2017 Non-Indigenous 44 34 11 7 3 1 0 79 11 418
2014 Indigenous 7 25 20 19 30 0 0 32 48 15
2014 Non-Indigenous 35 39 13 6 3 2 2 77 10 407

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Indigenous 32 39 20 9 0 0 0 71 9 10
2017 Non-Indigenous 38 43 11 5 4 0 0 80 9 418
2014 Indigenous 19 32 19 0 29 0 0 51 29 15
2014 Non-Indigenous 31 45 12 9 3 0 0 76 12 407

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 42 40 0 12 0 0 7 87 13 10
2019 Non-Indigenous 40 38 10 8 4 0 0 78 12 495
2017 Indigenous 34 28 19 10 9 0 0 62 19 10
2017 Non-Indigenous 33 38 14 10 5 1 0 71 15 419
2014 Indigenous 7 26 7 44 17 0 0 33 61 15
2014 Non-Indigenous 28 37 17 11 6 0 0 66 17 408

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 39 61 0 0 0 0 0 100 0 10
2019 Non-Indigenous 39 39 9 10 3 0 0 78 13 492
2017 Indigenous 13 56 10 21 0 0 0 69 21 10
2017 Non-Indigenous 31 40 14 10 5 0 0 71 15 417

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 58 35 7 0 0 0 0 93 0 10
2019 Non-Indigenous 60 30 6 4 1 0 0 89 5 494
2017 Indigenous 29 41 9 12 9 0 0 70 21 10
2017 Non-Indigenous 48 38 8 4 2 0 0 86 6 419
2014 Indigenous 36 39 0 12 6 6 0 81 19 15
2014 Non-Indigenous 45 40 10 3 2 0 0 85 5 408

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 48 45 7 0 0 0 0 93 0 10
2019 Non-Indigenous 45 33 11 6 5 0 0 77 11 493
2017 Indigenous 34 28 28 10 0 0 0 62 10 10
2017 Non-Indigenous 38 36 14 9 4 0 0 73 13 419

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 82 11 0 7 0 0 0 93 7 10
2019 Non-Indigenous 59 29 8 2 1 0 0 88 3 492
2017 Indigenous 32 59 9 0 0 0 0 91 0 10
2017 Non-Indigenous 55 34 9 1 1 0 0 89 2 418
2014 Indigenous 62 25 0 6 6 0 0 87 13 15
2014 Non-Indigenous 61 29 6 3 1 0 0 90 4 407

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 39 42 7 12 0 0 0 81 12 10
2019 Non-Indigenous 41 35 8 10 5 0 0 77 15 491
2017 Indigenous 32 37 12 10 10 0 0 68 20 10
2017 Non-Indigenous 36 40 13 6 4 0 1 77 10 418
2014 Indigenous 0 33 7 31 29 0 0 33 61 15
2014 Non-Indigenous 29 43 14 9 4 0 0 72 14 408

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Indigenous 34 19 18 19 10 0 0 53 29 10
2017 Non-Indigenous 42 36 10 8 4 0 1 78 12 416
2014 Indigenous 0 39 19 28 13 0 0 39 41 15
2014 Non-Indigenous 35 37 13 9 5 0 0 73 14 408

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 48 45 7 0 0 0 0 93 0 10
2019 Non-Indigenous 45 35 11 5 3 0 0 80 8 489
2017 Indigenous 44 28 19 9 0 0 0 72 9 10
2017 Non-Indigenous 39 38 15 5 3 0 0 77 8 418
2014 Indigenous 7 33 7 31 23 0 0 39 54 15
2014 Non-Indigenous 31 44 14 7 4 1 0 75 11 408

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 81 12 7 0 0 0 0 93 0 10
2019 Non-Indigenous 50 33 11 4 2 0 0 83 6 495
2017 Indigenous 44 37 0 0 10 9 0 89 11 10
2017 Non-Indigenous 44 38 10 3 3 0 0 83 7 418
2014 Indigenous 23 39 25 6 6 0 0 62 13 15
2014 Non-Indigenous 38 41 12 5 3 0 0 79 8 408

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 45 32 11 12 0 0 0 77 12 10
2019 Non-Indigenous 45 31 15 5 3 0 0 76 8 491
2017 Indigenous 72 18 9 0 0 0 0 91 0 10
2017 Non-Indigenous 45 35 12 6 2 0 0 81 8 419
2014 Indigenous 30 26 26 12 7 0 0 56 19 15
2014 Non-Indigenous 38 37 15 6 3 0 0 76 9 408

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 0 21 34 17 19 0 10 40 23 10
2019 Non-Indigenous 9 19 33 26 12 1 1 39 28 492
2017 Indigenous 9 9 63 9 9 0 0 18 18 10
2017 Non-Indigenous 5 22 41 17 10 0 5 28 29 418
2014 Indigenous 29 32 26 7 7 0 0 13 61 15
2014 Non-Indigenous 9 27 39 17 6 1 1 24 36 407

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 0 12 23 26 30 0 10 62 13 10
2019 Non-Indigenous 7 16 22 28 25 1 2 54 24 493
2017 Indigenous 0 18 50 32 0 0 0 32 18 10
2017 Non-Indigenous 8 16 28 25 14 3 6 43 27 416
2014 Indigenous 25 36 13 7 13 7 0 21 65 15
2014 Non-Indigenous 9 22 29 22 11 4 3 35 33 405

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 0 24 40 10 7 10 10 21 30 10
2019 Non-Indigenous 9 17 32 23 13 2 3 38 28 491
2017 Indigenous 12 9 56 23 0 0 0 23 21 10
2017 Non-Indigenous 8 19 38 19 12 1 4 32 28 418
2014 Indigenous 37 36 7 13 7 0 0 20 74 15
2014 Non-Indigenous 12 24 33 17 10 2 3 28 37 407

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 0 0 43 24 23 0 10 52 0 10
2019 Non-Indigenous 5 10 31 31 21 1 1 53 16 491
2017 Indigenous 0 9 9 82 0 0 0 82 9 10
2017 Non-Indigenous 4 15 31 29 17 1 3 48 20 414
2014 Indigenous 19 17 19 33 13 0 0 46 35 15
2014 Non-Indigenous 4 18 34 27 13 2 1 41 23 406

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 0 21 10 41 19 0 10 66 23 10
2019 Non-Indigenous 6 12 27 25 24 3 3 52 20 492
2017 Indigenous 0 0 31 51 0 0 18 62 0 10
2017 Non-Indigenous 8 17 29 22 16 1 6 41 27 417
2014 Indigenous 42 13 13 19 13 0 0 32 55 15
2014 Non-Indigenous 11 24 30 18 10 2 4 30 38 407

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 10 12 62 17 0 0 0 17 21 10
2019 Non-Indigenous 11 23 20 19 20 4 4 42 36 491
2017 Indigenous 0 31 42 9 9 0 9 20 34 10
2017 Non-Indigenous 13 23 22 21 12 4 5 36 40 418
2014 Indigenous 25 13 19 30 13 0 0 43 38 15
2014 Non-Indigenous 8 19 27 25 12 6 3 41 30 407

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 0 12 69 7 0 12 0 8 13 10
2019 Non-Indigenous 8 13 33 25 16 3 2 43 22 491
2017 Indigenous 12 22 20 37 9 0 0 47 34 10
2017 Non-Indigenous 6 20 38 20 10 3 4 32 28 418
2014 Indigenous 25 42 13 13 0 7 0 14 72 15
2014 Non-Indigenous 12 19 35 16 13 3 3 31 32 406

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 0 19 42 23 17 0 0 40 19 10
2019 Non-Indigenous 3 7 27 33 25 2 2 61 11 491
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 42 33 7 0 0 12 7 92 0 10
2019 Non-Indigenous 36 30 14 6 5 4 4 72 13 495
2017 Indigenous 34 48 9 0 0 9 0 90 0 10
2017 Non-Indigenous 32 30 13 8 5 6 6 71 15 419
2014 Indigenous 6 26 19 19 23 7 0 35 45 15
2014 Non-Indigenous 31 31 11 11 6 4 5 68 19 407

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 88 12 0 0 0 0 0 100 0 10
2019 Non-Indigenous 54 26 9 5 5 1 0 81 10 495
2017 Indigenous 71 9 0 20 0 0 0 80 20 10
2017 Non-Indigenous 52 31 7 6 4 0 0 83 10 418
2014 Indigenous 13 26 20 12 23 0 6 42 37 15
2014 Non-Indigenous 45 32 8 9 6 0 0 77 14 407

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Indigenous 62 19 19 0 0 0 0 81 0 10
2017 Non-Indigenous 52 36 5 5 2 0 0 88 7 418
2014 Indigenous 13 39 31 6 10 0 0 52 17 15
2014 Non-Indigenous 45 37 10 5 2 0 0 83 8 407

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 49 51 0 0 0 0 0 100 0 10
2019 Non-Indigenous 51 31 9 5 2 1 0 83 7 491
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 69 24 7 0 0 0 0 93 0 10
2019 Non-Indigenous 53 24 12 3 2 2 4 81 5 496

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 48 33 0 7 12 0 0 81 19 10
2019 Non-Indigenous 49 31 11 5 3 0 0 80 8 492
2017 Indigenous 43 18 19 20 0 0 0 61 20 10
2017 Non-Indigenous 38 41 8 8 5 0 0 79 13 419
2014 Indigenous 17 33 25 6 19 0 0 49 26 15
2014 Non-Indigenous 38 36 11 10 4 1 1 75 14 408

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 46 42 12 0 0 0 0 88 0 10
2019 Non-Indigenous 54 26 10 5 4 1 1 81 9 493
2017 Indigenous 43 37 0 0 20 0 0 80 20 10
2017 Non-Indigenous 44 38 7 8 3 0 0 81 11 418
2014 Indigenous 23 32 13 18 13 0 0 56 31 15
2014 Non-Indigenous 42 34 11 7 5 1 0 77 12 408

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Indigenous 43 18 10 19 10 0 0 61 29 10
2017 Non-Indigenous 52 29 10 5 4 0 0 81 9 415
2014 Indigenous 23 38 13 12 13 0 0 62 25 15
2014 Non-Indigenous 45 33 10 6 6 1 0 78 12 407
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 49 29 10 12 0 0 0 78 12 10
2019 Non-Indigenous 48 29 8 5 6 3 0 80 11 496
2017 Indigenous 31 29 19 9 12 0 0 60 21 10
2017 Non-Indigenous 33 35 14 9 4 4 0 72 14 419
2014 Indigenous 26 30 13 19 13 0 0 55 32 15
2014 Non-Indigenous 26 38 15 11 6 4 0 67 17 406

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 38 40 10 12 0 0 0 78 12 10
2019 Non-Indigenous 47 30 9 7 5 2 0 79 12 496
2017 Indigenous 31 29 19 9 12 0 0 60 21 10
2017 Non-Indigenous 28 41 16 9 4 1 0 70 14 419
2014 Indigenous 10 45 7 32 6 0 0 55 38 15
2014 Non-Indigenous 24 42 17 8 7 2 0 67 15 407

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 38 50 0 0 0 12 0 100 0 10
2019 Non-Indigenous 36 33 14 7 7 4 0 71 14 496
2017 Indigenous 22 9 30 30 0 9 0 34 33 10
2017 Non-Indigenous 17 40 18 12 7 5 0 60 21 418
2014 Indigenous 0 43 13 12 32 0 0 43 44 15
2014 Non-Indigenous 16 36 21 15 7 4 0 55 23 407

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 38 32 18 0 0 12 0 80 0 10
2019 Non-Indigenous 33 33 14 11 6 3 0 68 18 495
2017 Non-Indigenous 20 38 16 16 6 3 1 61 23 418
2014 Indigenous 0 13 19 44 23 0 0 13 67 15
2014 Non-Indigenous 17 35 18 19 9 3 0 53 28 406

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 69 31 0 0 0 0 0 100 0 10
2019 Non-Indigenous 67 22 7 2 1 2 0 90 3 497
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 34 66 0 0 0 0 0 100 0 10
2019 Non-Indigenous 45 40 8 3 2 1 0 86 5 495
2017 Non-Indigenous 33 47 10 8 2 1 0 80 10 418
2014 Indigenous 0 68 7 25 0 0 0 68 25 15
2014 Non-Indigenous 30 48 11 7 2 1 0 80 10 408

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 7 83 10 0 0 0 0 90 0 10
2019 Non-Indigenous 28 35 18 12 5 2 0 64 17 494

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 28 39 10 23 0 0 0 67 23 10
2019 Non-Indigenous 37 30 15 9 5 3 1 70 15 494
2017 Non-Indigenous 30 35 15 10 4 4 2 69 15 417
2014 Indigenous 10 39 13 25 6 6 0 53 34 15
2014 Non-Indigenous 27 35 16 11 7 3 2 65 19 408

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 17 33 39 12 0 0 0 49 12 10
2019 Non-Indigenous 41 32 17 5 4 1 0 74 9 495

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 17 7 31 22 0 24 0 31 29 10
2019 Non-Indigenous 29 19 18 12 8 10 3 55 24 493
2017 Non-Indigenous 16 25 17 12 11 14 6 51 28 419
2014 Indigenous 7 13 7 26 41 7 0 21 72 15
2014 Non-Indigenous 14 19 20 17 15 13 4 39 37 405

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 48 11 19 12 0 10 0 66 13 10
2019 Non-Indigenous 37 31 13 10 5 3 1 72 15 493
2017 Indigenous 34 19 29 9 0 9 0 58 10 10
2017 Non-Indigenous 43 35 9 6 3 4 0 81 10 417
2014 Indigenous 30 19 13 32 0 7 0 52 34 15
2014 Non-Indigenous 41 33 9 7 7 3 2 77 14 408

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 27 33 7 10 12 12 0 67 25 10
2019 Non-Indigenous 29 24 13 15 11 4 3 57 28 496
2017 Indigenous 22 10 10 39 19 0 0 32 58 10
2017 Non-Indigenous 23 28 12 15 14 3 4 55 32 419
2014 Indigenous 7 17 13 32 32 0 0 23 64 15
2014 Non-Indigenous 16 24 15 16 23 4 3 42 42 408

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 78 22 0 0 0 0 0 100 0 10
2019 Non-Indigenous 54 21 11 4 3 1 6 80 8 496

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 48 30 0 12 0 10 0 87 13 10
2019 Non-Indigenous 59 19 10 4 2 1 5 83 6 493

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 57 11 10 0 0 10 12 87 0 10
2019 Non-Indigenous 74 9 5 2 1 3 6 91 4 493

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 78 0 10 0 0 0 12 89 0 10
2019 Non-Indigenous 77 6 4 1 1 2 11 94 2 494

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 20 68 12 0 0 0 0 88 0 10
2019 Non-Indigenous 32 37 17 8 3 3 0 71 12 496
2017 Indigenous 22 19 18 19 10 12 0 47 33 10
2017 Non-Indigenous 26 43 19 5 4 2 1 71 9 418

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 27 40 10 12 0 12 0 75 13 10
2019 Non-Indigenous 49 33 12 4 2 0 0 82 6 495
2017 Indigenous 34 28 28 0 0 10 0 69 0 10
2017 Non-Indigenous 42 42 11 3 1 2 0 85 4 417
2014 Indigenous 0 62 19 6 12 0 0 62 19 15
2014 Non-Indigenous 37 39 13 5 3 4 0 79 8 408

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Indigenous 34 38 9 10 9 0 0 72 19 10
2017 Non-Indigenous 42 35 14 4 2 3 1 79 7 418
2014 Indigenous 17 39 26 6 12 0 0 56 18 15
2014 Non-Indigenous 41 35 11 5 2 5 0 80 8 408

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 59 31 10 0 0 0 0 90 0 10
2019 Non-Indigenous 61 27 7 3 2 0 0 88 5 494
2017 Indigenous 53 28 19 0 0 0 0 81 0 10
2017 Non-Indigenous 52 37 7 2 2 0 0 88 5 418
2014 Indigenous 13 49 13 19 6 0 0 62 25 15
2014 Non-Indigenous 45 41 8 3 3 0 0 86 7 408

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 48 12 17 24 0 0 0 59 24 10
2019 Non-Indigenous 53 25 12 6 4 0 0 78 10 495
2017 Indigenous 22 50 19 9 0 0 0 72 9 10
2017 Non-Indigenous 40 38 13 5 3 0 0 79 8 417
2014 Indigenous 0 26 29 32 13 0 0 26 45 15
2014 Non-Indigenous 29 42 15 9 5 1 0 71 13 407

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 48 33 19 0 0 0 0 81 0 10
2019 Non-Indigenous 51 29 9 7 4 0 0 80 11 493
2017 Indigenous 41 40 10 9 0 0 0 81 9 10
2017 Non-Indigenous 40 41 10 5 4 0 0 81 9 417
2014 Indigenous 0 36 19 38 6 0 0 36 44 15
2014 Non-Indigenous 31 43 11 11 3 1 0 74 14 406

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 28 32 21 7 12 0 0 60 19 10
2019 Non-Indigenous 43 24 12 8 9 2 1 70 18 495
2017 Indigenous 22 19 28 21 10 0 0 41 31 10
2017 Non-Indigenous 36 23 20 10 5 4 1 63 17 418
2014 Indigenous 10 13 26 25 19 6 0 25 47 15
2014 Non-Indigenous 28 26 17 12 12 5 1 57 25 407
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Indigenous 19 42 39 10
2019 Non-Indigenous 34 28 38 496
2017 Indigenous 37 42 21 10
2017 Non-Indigenous 28 36 36 419
2014 Indigenous 55 19 26 15
2014 Non-Indigenous 37 30 33 408

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Non-Indigenous 11 19 43 3 16 9 118
2014 Non-Indigenous 10 20 54 3 9999 13 150
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 10 21 10 0 24 29 7 48 37 10
2019 Non-Indigenous 23 12 14 6 3 28 14 59 17 496
2017 Indigenous 25 19 18 0 10 19 9 61 14 10
2017 Non-Indigenous 16 15 17 7 2 33 11 54 16 418
2014 Indigenous 13 13 25 19 7 23 0 34 33 15
2014 Non-Indigenous 12 18 20 5 6 29 9 50 18 407

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Indigenous 22 32 28 0 0 18 0 66 0 10
2017 Non-Indigenous 24 31 17 7 3 15 3 67 13 418
2014 Indigenous 20 20 19 19 17 6 0 42 38 15
2014 Non-Indigenous 22 32 20 3 6 15 1 65 11 407
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 20 11 10 0 12 41 7 58 23 10
2019 Non-Indigenous 22 11 18 3 2 29 15 58 9 497
2017 Indigenous 25 10 28 0 0 10 28 56 0 10
2017 Non-Indigenous 16 15 16 3 2 37 11 59 10 418
2014 Indigenous 0 26 30 12 13 13 7 32 31 15
2014 Non-Indigenous 14 15 20 3 2 39 7 53 9 407

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Indigenous 34 30 18 0 0 9 9 78 0 10
2017 Non-Indigenous 27 30 14 4 3 19 3 73 9 417
2014 Indigenous 7 39 19 16 13 6 0 49 30 15
2014 Non-Indigenous 24 30 19 3 3 20 2 69 7 406
Top of page

Stress and Well-Being

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 50 38 0 0 12 0 0 88 12 10
2019 Non-Indigenous 41 25 18 9 7 0 1 66 16 495
2017 Indigenous 51 9 0 31 9 0 0 60 40 10
2017 Non-Indigenous 27 28 18 13 12 0 2 56 26 418

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 44 24 0 33 0 0 0 67 33 10
2019 Non-Indigenous 29 25 24 12 8 1 0 55 20 494
2017 Indigenous 18 32 31 10 9 0 0 50 19 10
2017 Non-Indigenous 24 27 25 14 9 0 1 52 23 418

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 34 54 12 0 0 0 0 88 0 10
2019 Non-Indigenous 38 27 19 10 5 1 0 66 15 493
2017 Indigenous 32 32 9 0 9 9 9 77 11 10
2017 Non-Indigenous 28 30 23 10 8 0 1 59 18 418

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 14 66 10 0 11 0 0 79 11 10
2019 Non-Indigenous 35 25 19 11 8 1 1 61 20 492
2017 Indigenous 31 32 18 0 9 9 0 70 10 10
2017 Non-Indigenous 24 28 21 15 11 1 2 53 26 417

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 44 24 33 0 0 0 0 67 0 10
2019 Non-Indigenous 49 22 15 5 5 1 3 74 11 493
2017 Indigenous 53 20 0 9 0 0 18 89 11 10
2017 Non-Indigenous 46 28 12 5 4 0 5 78 9 416

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 36 20 34 11 0 0 0 55 11 10
2019 Non-Indigenous 41 24 18 8 8 1 1 66 16 494
2017 Indigenous 44 28 9 9 9 0 0 72 18 10
2017 Non-Indigenous 34 31 19 10 5 0 1 66 15 419

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 27 42 19 12 0 0 0 69 12 10
2019 Non-Indigenous 39 29 18 9 3 1 1 69 13 489
2017 Indigenous 31 9 31 20 9 0 0 40 29 10
2017 Non-Indigenous 29 32 23 8 5 0 2 63 14 418

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 17 60 23 0 0 0 0 77 0 10
2019 Non-Indigenous 35 31 19 9 5 1 0 67 13 490
2017 Indigenous 22 40 10 0 28 0 0 62 28 10
2017 Non-Indigenous 25 28 28 13 5 0 1 54 18 418

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 38 43 0 19 0 0 0 81 19 10
2019 Non-Indigenous 39 32 12 9 6 1 0 72 16 490
2017 Indigenous 22 30 10 29 9 0 0 52 38 10
2017 Non-Indigenous 30 30 21 12 7 0 1 60 19 416

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 60 28 0 12 0 0 0 88 12 10
2019 Non-Indigenous 52 26 11 7 4 0 0 78 11 490

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 56 21 11 12 0 0 0 77 12 10
2019 Non-Indigenous 46 29 15 6 3 1 1 76 9 485
2017 Indigenous 41 31 28 0 0 0 0 72 0 10
2017 Non-Indigenous 38 30 20 7 3 1 1 69 11 417

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 71 10 12 0 0 0 7 87 0 10
2019 Non-Indigenous 63 17 8 5 3 1 2 83 9 489
2017 Indigenous 53 9 19 9 0 0 10 69 10 10
2017 Non-Indigenous 63 21 8 3 2 0 2 86 6 419

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 88 12 0 0 0 0 0 100 0 10
2019 Non-Indigenous 76 10 5 2 2 1 5 92 3 487

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 55 33 0 0 12 0 0 88 12 10
2019 Non-Indigenous 75 12 4 2 4 1 2 91 6 492
2017 Indigenous 81 9 0 10 0 0 0 90 10 10
2017 Non-Indigenous 71 13 5 4 3 1 3 88 7 415

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 68 20 12 0 0 0 0 88 0 10
2019 Non-Indigenous 64 22 8 2 2 0 2 87 5 487
2017 Indigenous 62 29 0 0 9 0 0 91 9 10
2017 Non-Indigenous 51 31 9 3 4 0 2 83 7 417

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 65 11 12 0 12 0 0 76 12 10
2019 Non-Indigenous 66 18 8 5 3 0 1 85 8 490
2017 Indigenous 61 10 19 10 0 0 0 71 10 10
2017 Non-Indigenous 59 21 10 3 5 0 3 82 9 418

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 54 12 22 0 0 0 12 75 0 10
2019 Non-Indigenous 68 9 4 1 1 0 17 93 2 488
2017 Indigenous 81 0 0 0 0 0 19 100 0 10
2017 Non-Indigenous 56 14 7 2 2 1 18 87 5 416

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 55 33 0 0 0 0 12 100 0 10
2019 Non-Indigenous 77 13 5 1 1 0 3 92 2 489
2017 Indigenous 90 0 0 0 0 0 10 100 0 10
2017 Non-Indigenous 70 15 7 1 1 1 6 91 2 415

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 48 10 12 7 23 0 0 58 30 10
2019 Non-Indigenous 52 14 13 8 11 0 3 68 19 492
2017 Indigenous 31 31 10 9 19 0 0 62 28 10
2017 Non-Indigenous 50 19 11 6 9 0 4 73 16 418

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Indigenous 52 20 9 9 0 0 10 80 10 10
2017 Non-Indigenous 55 27 10 4 1 1 2 84 5 416

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 10 37 42 11 0 0 0 47 11 10
2019 Non-Indigenous 23 32 31 10 3 0 0 56 13 496
2017 Indigenous 0 31 51 18 0 0 0 31 18 10
2017 Non-Indigenous 13 35 35 11 5 0 0 49 16 419

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 0 30 22 37 12 0 0 48 30 10
2019 Non-Indigenous 8 16 33 27 16 0 0 44 24 493
2017 Non-Indigenous 4 17 36 27 15 0 0 42 22 416

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 10 39 12 12 11 17 0 58 27 10
2019 Non-Indigenous 28 30 20 10 3 7 1 63 15 494
2017 Indigenous 9 44 9 0 19 19 0 65 24 10
2017 Non-Indigenous 18 35 22 11 5 8 1 58 17 419

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 20 40 22 12 0 7 0 64 13 10
2019 Non-Indigenous 33 33 17 8 6 3 0 68 15 494
2017 Indigenous 30 32 9 19 0 10 0 69 21 10
2017 Non-Indigenous 18 43 20 10 6 3 0 63 17 416
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 22 78 10
2019 Non-Indigenous 13 87 494
2017 Indigenous 0 100 10
2017 Non-Indigenous 12 88 418
2014 Non-Indigenous 12 88 403

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Non-Indigenous 77 23 50
2014 Non-Indigenous 80 20 49

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Non-Indigenous 47 39 2 8 0 0 3 89 9 38
2014 Non-Indigenous 44 38 7 8 2 0 0 82 10 39
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Compensation

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 39 12 19 20 0 0 10 57 22 10
2019 Non-Indigenous 47 17 14 5 6 1 11 72 12 490
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