2020 Public Service Employee Survey Results for Office of the Chief Electoral Officer by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 40 4 7 2 0 0 87 9 274
2020 First official language - French 48 43 4 3 3 0 0 90 6 339

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 89 9 1 0 1 0 0 99 1 273
2020 First official language - French 67 26 3 2 1 0 0 93 3 337
2017 First official language - English 82 15 1 1 0 0 0 98 1 206
2017 First official language - French 57 31 5 5 1 0 0 89 6 224
2014 First official language - English 74 21 1 2 1 0 1 96 3 194
2014 First official language - French 49 32 6 10 1 1 1 83 11 227

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 37 8 7 3 0 2 81 10 275
2020 First official language - French 38 41 10 7 3 0 0 80 11 339
2019 First official language - English 55 28 7 7 3 0 0 83 10 260
2019 First official language - French 52 27 7 8 6 0 0 79 15 253
2017 First official language - English 59 28 4 8 2 0 0 87 10 206
2017 First official language - French 46 39 4 7 3 0 0 85 10 224
2014 First official language - English 41 35 5 11 8 0 0 76 18 194
2014 First official language - French 44 29 7 11 8 0 0 74 19 228

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 41 8 7 2 0 0 83 8 272
2020 First official language - French 45 34 14 5 2 0 1 80 7 338
2019 First official language - English 44 37 7 8 2 0 1 82 10 258
2019 First official language - French 43 34 13 6 3 0 1 78 9 252
2018 First official language - English 45 41 8 3 2 1 0 86 6 165
2018 First official language - French 44 39 9 4 1 0 3 85 5 194
2017 First official language - English 45 39 9 5 1 0 1 85 7 206
2017 First official language - French 44 39 11 5 0 0 1 84 5 223
2014 First official language - English 37 42 6 11 4 0 0 79 15 194
2014 First official language - French 41 37 15 3 3 0 0 79 6 228

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 36 9 4 1 0 1 86 5 274
2020 First official language - French 44 38 9 5 3 0 0 83 8 336
2019 First official language - English 60 29 6 3 2 0 0 89 5 259
2019 First official language - French 51 37 6 3 3 0 0 88 7 251
2017 First official language - English 59 31 7 3 1 0 0 90 4 206
2017 First official language - French 46 43 7 3 1 0 0 88 4 223
2014 First official language - English 51 36 7 3 1 1 1 88 4 193
2014 First official language - French 42 45 8 3 1 0 0 87 4 228

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 33 7 4 3 0 0 86 7 275
2020 First official language - French 49 29 12 5 4 1 0 79 9 338
2019 First official language - English 56 24 10 7 3 1 0 80 10 258
2019 First official language - French 48 29 12 3 6 1 1 79 9 251
2018 First official language - English 54 25 12 8 2 0 0 79 10 164
2018 First official language - French 53 31 9 3 2 1 2 85 6 193
2017 First official language - English 48 32 11 5 3 1 0 81 8 205
2017 First official language - French 40 36 10 9 4 0 1 77 13 224
2014 First official language - English 34 40 14 5 4 2 1 76 9 193
2014 First official language - French 35 37 12 9 4 1 3 74 13 228

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 41 9 3 2 0 0 87 5 273
2020 First official language - French 45 37 12 3 3 0 0 82 6 339
2019 First official language - English 49 31 10 8 2 0 0 80 10 258
2019 First official language - French 46 35 10 5 6 0 0 80 10 253
2018 First official language - English 35 42 15 6 2 0 0 77 8 163
2018 First official language - French 41 42 9 7 1 0 0 83 8 194
2017 First official language - English 38 43 9 5 5 0 0 81 10 205
2017 First official language - French 37 42 14 5 2 0 0 79 7 224
2014 First official language - English 28 47 11 11 4 0 0 74 14 194
2014 First official language - French 33 43 13 7 4 0 0 76 11 227

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 35 13 4 2 0 0 81 6 273
2020 First official language - French 44 34 14 5 3 0 0 78 8 339
2019 First official language - English 45 34 7 9 3 0 0 80 12 259
2019 First official language - French 35 41 11 6 6 0 0 77 12 252
2018 First official language - English 37 33 16 11 2 1 1 70 14 165
2018 First official language - French 43 41 10 3 3 0 0 84 6 193
2017 First official language - English 35 37 9 13 5 1 0 72 19 206
2017 First official language - French 30 39 18 7 5 0 0 70 12 224
2014 First official language - English 21 42 17 12 7 0 0 63 20 194
2014 First official language - French 33 32 17 11 6 0 0 65 17 228

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 46 6 5 2 0 0 87 7 271
2020 First official language - French 39 41 14 4 2 0 0 80 6 336
2019 First official language - English 42 38 7 11 2 0 0 80 13 258
2019 First official language - French 36 41 11 8 4 0 0 77 12 250
2018 First official language - English 33 40 17 8 2 0 0 73 10 165
2018 First official language - French 39 42 9 7 3 0 0 81 10 194
2017 First official language - English 30 43 8 12 6 0 1 74 18 205
2017 First official language - French 31 37 19 9 4 0 0 68 13 223

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 65 28 5 2 1 0 0 92 3 270
2020 First official language - French 57 33 7 2 1 0 0 91 3 338
2019 First official language - English 66 24 4 5 1 0 0 90 6 259
2019 First official language - French 52 37 7 3 1 0 0 89 4 251
2018 First official language - English 59 36 2 1 0 0 0 96 2 165
2018 First official language - French 53 39 6 1 0 0 0 93 1 193
2017 First official language - English 54 33 6 4 3 0 0 87 7 206
2017 First official language - French 41 43 10 5 1 0 0 84 6 224
2014 First official language - English 43 39 12 3 2 0 0 82 6 194
2014 First official language - French 46 41 8 3 2 0 0 88 5 228

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 32 11 5 2 0 0 82 7 273
2020 First official language - French 42 37 12 6 3 0 0 79 9 338
2019 First official language - English 50 28 11 7 4 0 0 78 11 259
2019 First official language - French 38 39 12 5 6 0 0 77 11 250
2018 First official language - English 37 42 12 7 2 0 0 79 9 165
2018 First official language - French 39 42 12 4 1 1 0 83 5 191
2017 First official language - English 41 33 12 9 5 0 0 74 14 206
2017 First official language - French 34 38 16 9 3 0 0 72 12 224

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 31 9 2 1 0 0 89 2 270
2020 First official language - French 55 30 11 2 1 0 1 86 3 339
2019 First official language - English 61 29 6 4 0 0 0 90 4 257
2019 First official language - French 58 29 10 1 2 0 0 87 3 251
2018 First official language - English 54 33 11 0 1 0 0 88 2 163
2018 First official language - French 58 32 5 3 1 0 0 90 4 192
2017 First official language - English 58 34 7 1 0 0 0 92 1 205
2017 First official language - French 52 35 11 1 1 0 0 87 3 224
2014 First official language - English 62 29 5 3 1 0 0 91 4 194
2014 First official language - French 60 28 7 3 1 0 0 89 4 227

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 36 11 5 2 0 0 82 7 270
2020 First official language - French 38 41 10 6 3 1 1 81 9 338
2019 First official language - English 46 33 6 11 3 0 0 79 15 256
2019 First official language - French 35 39 11 8 6 0 0 75 15 251
2018 First official language - English 40 38 12 7 3 0 1 78 10 163
2018 First official language - French 36 40 13 5 4 0 1 77 10 191
2017 First official language - English 42 40 8 6 4 0 0 82 10 205
2017 First official language - French 30 41 17 6 5 0 1 71 11 224
2014 First official language - English 29 46 13 6 5 0 0 75 12 194
2014 First official language - French 27 40 14 13 5 0 0 67 19 228

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 34 14 5 3 0 0 78 8 272
2020 First official language - French 42 39 11 5 2 0 1 81 7 338
2019 First official language - English 49 25 12 10 5 0 0 74 15 258
2019 First official language - French 40 34 13 7 6 0 0 74 13 252
2018 First official language - English 42 35 12 7 5 0 0 76 12 162
2018 First official language - French 41 40 9 7 2 0 0 82 9 191
2017 First official language - English 44 36 8 7 4 0 1 81 11 204
2017 First official language - French 39 34 12 8 5 0 0 74 14 223
2014 First official language - English 32 38 13 10 6 0 1 71 16 194
2014 First official language - French 36 36 13 10 5 0 0 72 15 228

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 40 6 4 2 0 0 88 6 271
2020 First official language - French 44 39 11 4 1 0 0 83 6 337
2019 First official language - English 48 32 11 6 3 0 0 80 9 257
2019 First official language - French 43 38 12 5 3 0 0 80 8 247
2018 First official language - English 40 35 13 10 2 0 0 75 12 165
2018 First official language - French 44 36 15 4 1 0 0 79 5 192
2017 First official language - English 44 36 12 6 2 0 0 80 8 205
2017 First official language - French 34 40 18 5 3 0 0 74 8 224
2014 First official language - English 29 49 11 5 6 0 0 78 12 194
2014 First official language - French 32 38 17 10 3 1 0 70 13 228

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 37 9 2 1 0 0 88 3 274
2020 First official language - French 51 35 9 3 1 0 0 87 4 338
2019 First official language - English 54 32 9 5 1 0 0 85 6 259
2019 First official language - French 48 33 13 3 3 0 0 81 7 252
2018 First official language - English 40 40 15 4 1 0 0 80 5 165
2018 First official language - French 49 36 8 5 2 0 0 85 7 193
2017 First official language - English 47 37 9 3 4 0 0 84 7 205
2017 First official language - French 42 39 12 3 3 0 0 81 7 224
2014 First official language - English 37 45 11 4 3 0 0 82 7 194
2014 First official language - French 39 37 14 7 3 0 0 76 10 228

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 35 16 5 2 1 0 77 7 272
2020 First official language - French 43 28 15 9 5 0 0 71 14 334
2019 First official language - English 45 31 17 4 3 0 0 76 7 257
2019 First official language - French 44 31 13 7 3 0 1 76 10 250
2018 First official language - English 53 31 10 5 2 0 0 83 7 166
2018 First official language - French 45 33 17 2 2 0 1 79 5 193
2017 First official language - English 50 33 9 6 1 0 0 83 7 206
2017 First official language - French 42 37 13 5 2 0 0 79 8 224
2014 First official language - English 37 34 17 7 3 1 0 72 10 194
2014 First official language - French 38 39 14 5 3 0 0 77 9 228

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 20 40 21 9 1 2 31 27 273
2020 First official language - French 9 25 31 22 10 1 2 33 35 338
2019 First official language - English 9 14 35 27 13 0 2 41 24 260
2019 First official language - French 8 23 32 24 11 1 1 36 32 248
2018 First official language - English 5 17 44 23 11 0 1 34 22 165
2018 First official language - French 7 24 39 23 7 0 0 30 31 194
2017 First official language - English 4 21 38 21 11 0 5 34 26 206
2017 First official language - French 6 23 45 14 8 0 4 23 30 223
2014 First official language - English 9 28 39 15 7 1 1 23 38 193
2014 First official language - French 10 26 38 18 6 1 2 24 37 228

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 3 9 24 32 29 2 2 63 12 271
2020 First official language - French 5 12 22 28 26 5 2 58 18 338
2019 First official language - English 5 14 21 30 28 1 2 59 20 259
2019 First official language - French 8 19 23 26 20 2 2 48 28 250
2018 First official language - English 7 11 27 28 23 1 2 53 18 164
2018 First official language - French 6 15 29 27 21 1 2 49 21 193
2017 First official language - English 8 14 29 25 16 2 6 45 23 204
2017 First official language - French 7 19 29 24 12 5 5 40 29 223
2014 First official language - English 8 21 31 21 14 1 3 37 31 191
2014 First official language - French 10 24 27 21 9 6 4 33 37 228

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 15 38 23 14 2 1 39 22 271
2020 First official language - French 8 15 29 27 15 5 1 45 25 339
2019 First official language - English 8 17 30 27 12 2 4 41 27 259
2019 First official language - French 10 18 34 18 14 3 2 34 30 247
2018 First official language - English 9 19 29 24 18 1 0 42 28 165
2018 First official language - French 8 21 34 24 9 2 3 35 29 193
2017 First official language - English 8 17 35 21 15 1 4 38 26 206
2017 First official language - French 9 20 42 17 8 1 4 26 30 223
2014 First official language - English 14 29 27 16 10 1 3 27 44 193
2014 First official language - French 11 20 35 18 9 3 3 29 33 228

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 4 12 26 38 19 0 1 58 17 270
2020 First official language - French 6 14 22 32 22 2 2 56 21 336
2019 First official language - English 5 7 30 34 22 0 2 57 12 257
2019 First official language - French 5 14 31 29 19 2 1 49 19 250
2018 First official language - English 6 11 22 36 23 0 1 60 18 165
2018 First official language - French 3 16 30 30 17 1 3 48 20 193
2017 First official language - English 4 11 24 34 24 0 3 60 15 204
2017 First official language - French 4 18 35 27 9 2 4 39 24 221
2014 First official language - English 4 15 35 28 15 2 1 44 20 192
2014 First official language - French 5 20 33 27 11 3 1 39 26 228

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 16 25 27 21 3 2 50 24 271
2020 First official language - French 8 14 23 24 25 3 3 52 23 337
2019 First official language - English 6 12 26 28 24 2 2 54 19 258
2019 First official language - French 7 13 26 23 24 4 3 50 22 250
2018 First official language - English 10 13 26 27 22 3 0 50 24 163
2018 First official language - French 9 21 25 18 22 1 4 42 31 193
2017 First official language - English 9 15 29 22 19 1 5 44 25 205
2017 First official language - French 7 19 30 22 13 2 7 38 29 223
2014 First official language - English 12 26 23 19 14 2 4 36 40 193
2014 First official language - French 13 22 34 17 7 2 5 26 37 228

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 4 12 21 34 23 3 2 61 17 270
2020 First official language - French 6 14 25 23 24 6 2 51 22 335
2019 First official language - English 9 18 22 21 24 2 3 48 29 258
2019 First official language - French 14 26 20 17 14 5 4 35 44 249
2018 First official language - English 12 14 28 24 18 3 1 44 27 165
2018 First official language - French 9 25 28 18 13 3 3 34 37 192
2017 First official language - English 11 18 22 23 16 3 6 43 32 206
2017 First official language - French 14 28 22 18 7 5 5 28 47 223
2014 First official language - English 8 16 27 28 14 4 2 45 26 193
2014 First official language - French 10 21 26 23 11 6 3 37 34 228

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 8 12 33 28 16 2 1 46 20 273
2020 First official language - French 5 11 28 29 21 5 2 54 16 339
2019 First official language - English 7 13 35 24 16 3 2 42 21 258
2019 First official language - French 10 12 32 25 14 4 2 42 24 249
2018 First official language - English 10 19 35 19 17 1 0 36 29 166
2018 First official language - French 8 12 37 26 11 3 3 40 21 191
2017 First official language - English 8 17 37 20 12 3 3 34 26 206
2017 First official language - French 4 23 38 20 7 2 5 30 29 223
2014 First official language - English 14 24 33 14 12 2 1 26 40 193
2014 First official language - French 10 15 35 18 13 4 5 34 28 227

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 2 15 34 30 16 0 2 48 18 273
2020 First official language - French 3 8 31 32 22 1 3 56 12 339
2019 First official language - English 3 7 28 31 27 1 2 60 11 258
2019 First official language - French 3 7 26 35 24 3 2 62 11 249
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 32 12 6 1 6 3 79 8 272
2020 First official language - French 37 32 13 4 3 8 3 77 8 339
2019 First official language - English 39 28 14 8 4 3 3 72 13 258
2019 First official language - French 33 33 14 5 6 5 4 73 12 253
2018 First official language - English 36 29 9 12 6 4 3 70 20 166
2018 First official language - French 30 35 16 7 3 4 5 71 11 193
2017 First official language - English 35 32 10 6 5 4 9 76 12 206
2017 First official language - French 29 30 15 9 6 7 4 66 17 224
2014 First official language - English 30 34 10 11 6 3 5 70 19 193
2014 First official language - French 30 28 13 12 7 5 4 64 21 228

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 27 5 7 1 0 0 87 8 273
2020 First official language - French 61 25 8 5 1 0 0 86 6 339
2019 First official language - English 54 25 9 6 5 1 0 80 11 260
2019 First official language - French 55 27 8 3 6 1 0 82 9 251
2018 First official language - English 43 33 6 11 3 3 0 79 15 165
2018 First official language - French 52 34 8 3 2 0 0 86 6 192
2017 First official language - English 57 25 6 7 4 0 0 82 11 206
2017 First official language - French 48 35 8 6 3 0 0 83 9 223
2014 First official language - English 44 31 7 10 7 0 0 76 17 194
2014 First official language - French 43 32 10 8 6 0 0 76 14 227

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 72 22 2 2 1 1 0 95 3 272
2020 First official language - French 66 28 4 1 1 0 0 94 3 339
2019 First official language - English 59 26 6 6 3 0 0 84 9 257
2019 First official language - French 57 29 5 4 5 0 0 86 9 252
2018 First official language - English 52 34 7 5 1 1 0 86 6 166
2018 First official language - French 57 33 6 3 1 1 0 91 3 193
2017 First official language - English 57 33 4 5 1 0 0 90 6 206
2017 First official language - French 49 38 7 5 2 0 0 86 7 223
2014 First official language - English 46 35 9 7 2 1 0 82 9 193
2014 First official language - French 41 40 12 4 3 0 0 81 7 228

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 28 6 4 1 1 0 90 4 270
2020 First official language - French 53 32 11 2 1 1 0 86 3 337
2019 First official language - English 55 28 9 6 1 1 0 84 7 259
2019 First official language - French 45 36 9 5 3 2 0 83 8 248
2018 First official language - English 48 37 11 4 1 0 0 85 4 166
2018 First official language - French 47 38 10 1 2 1 0 87 3 192

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 22 6 3 4 11 4 85 7 273
2020 First official language - French 49 22 10 2 2 10 5 84 5 337
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 19 12 3 3 2 4 82 5 275
2020 First official language - French 54 24 13 3 1 1 4 82 4 336
2019 First official language - English 58 20 14 4 1 1 3 81 5 259
2019 First official language - French 48 28 11 3 3 3 4 82 6 253

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 29 10 3 1 0 0 86 5 273
2020 First official language - French 50 30 13 4 1 1 1 81 6 336
2019 First official language - English 53 29 9 6 2 0 0 83 8 258
2019 First official language - French 45 34 13 4 5 0 0 79 9 250
2018 First official language - English 53 27 10 8 3 0 0 80 11 165
2018 First official language - French 48 37 9 5 1 0 0 85 6 193
2017 First official language - English 43 35 8 7 6 0 0 78 13 206
2017 First official language - French 33 45 8 10 3 0 0 79 13 224
2014 First official language - English 40 33 11 11 3 1 1 74 15 194
2014 First official language - French 34 38 12 9 6 0 1 73 15 228

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 62 21 10 2 3 1 0 85 5 274
2020 First official language - French 52 26 14 3 2 2 2 80 5 338

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 64 23 7 3 2 0 0 88 5 274
2020 First official language - French 55 29 10 3 1 0 1 85 5 337
2019 First official language - English 56 23 9 6 4 0 1 80 11 257
2019 First official language - French 51 30 12 4 2 1 0 82 6 251
2018 First official language - English 54 26 9 7 3 1 0 81 10 164
2018 First official language - French 48 36 9 4 1 0 0 85 6 191
2017 First official language - English 49 35 6 8 3 1 0 84 11 206
2017 First official language - French 39 41 9 8 4 0 0 79 12 223
2014 First official language - English 40 35 12 9 3 2 0 75 12 194
2014 First official language - French 43 33 10 7 7 0 0 76 14 228

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 33 67 274
2020 First official language - French 39 61 337

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 15 5 1 3 3 9 89 5 275
2020 First official language - French 55 22 5 2 2 5 8 90 5 338

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 65 24 6 4 2 0 0 89 6 275
2020 First official language - French 58 28 9 3 1 1 0 86 5 339
2019 First official language - English 61 23 5 8 2 0 0 84 11 258
2019 First official language - French 52 28 10 6 4 0 0 80 10 253
2018 First official language - English 52 28 9 5 6 0 0 80 11 163
2018 First official language - French 55 28 12 4 2 0 0 83 5 193
2017 First official language - English 56 25 10 5 3 0 0 81 9 202
2017 First official language - French 47 32 10 5 5 0 0 79 10 224
2014 First official language - English 48 31 10 7 4 1 0 79 11 194
2014 First official language - French 41 34 10 5 8 1 0 76 13 227
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 27 8 3 2 4 0 87 5 275
2020 First official language - French 48 32 10 2 2 6 0 85 4 338
2019 First official language - English 55 24 7 5 6 3 0 81 12 259
2019 First official language - French 40 35 10 5 6 4 0 78 11 253
2018 First official language - English 43 29 10 7 5 6 0 76 13 165
2018 First official language - French 34 38 12 7 4 5 0 76 11 194
2017 First official language - English 44 28 10 8 3 6 0 78 12 206
2017 First official language - French 23 41 17 10 6 3 0 66 16 224
2014 First official language - English 27 39 13 12 6 4 0 68 18 193
2014 First official language - French 25 37 17 10 6 5 0 65 17 227

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 29 9 6 2 2 0 83 8 274
2020 First official language - French 50 31 12 2 3 2 0 83 5 337
2019 First official language - English 51 28 6 8 4 3 0 82 12 259
2019 First official language - French 42 32 12 7 5 1 0 75 12 253
2018 First official language - English 37 37 13 10 2 0 0 75 12 161
2018 First official language - French 36 40 15 5 3 1 1 77 8 194
2017 First official language - English 38 38 12 7 3 2 0 77 10 206
2017 First official language - French 19 43 19 11 6 1 0 63 17 224
2014 First official language - English 23 44 15 10 7 1 0 67 17 193
2014 First official language - French 23 41 19 9 6 3 0 66 15 228

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 35 14 7 5 4 0 74 12 274
2020 First official language - French 40 33 16 4 2 6 0 77 6 337
2019 First official language - English 38 31 12 10 7 3 0 70 17 259
2019 First official language - French 33 36 15 5 6 4 0 72 12 253
2018 First official language - English 26 33 14 17 3 7 0 63 22 165
2018 First official language - French 25 41 17 6 5 6 0 70 11 194
2017 First official language - English 21 38 14 11 9 7 0 63 21 205
2017 First official language - French 13 41 23 14 6 3 0 56 20 224
2014 First official language - English 15 36 21 17 9 3 0 52 26 193
2014 First official language - French 16 37 21 14 7 6 0 56 22 228

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 43 13 13 2 4 0 72 15 274
2020 First official language - French 39 35 15 7 3 2 0 75 10 339
2019 First official language - English 33 31 13 12 7 4 0 67 20 259
2019 First official language - French 32 35 15 9 6 3 0 69 15 252
2018 First official language - English 24 33 20 15 5 3 0 58 22 164
2018 First official language - French 23 45 18 6 5 4 0 71 11 194
2017 First official language - English 22 38 14 14 8 4 1 63 23 205
2017 First official language - French 18 39 19 17 5 1 0 58 23 223
2014 First official language - English 12 35 16 25 11 2 0 48 36 193
2014 First official language - French 21 33 20 14 8 4 0 56 23 227

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 66 23 7 2 0 2 0 91 2 275
2020 First official language - French 66 19 9 3 2 1 0 86 5 339
2019 First official language - English 72 18 6 2 1 1 1 92 2 260
2019 First official language - French 60 27 8 2 1 2 0 89 3 253
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 42 9 3 1 0 0 86 4 274
2020 First official language - French 44 42 9 3 1 2 0 87 4 339
2019 First official language - English 49 38 7 3 3 1 0 87 5 260
2019 First official language - French 40 44 9 4 2 1 0 85 6 251
2018 First official language - English 38 45 12 5 0 0 0 83 5 166
2018 First official language - French 38 42 12 3 2 1 1 82 6 193
2017 First official language - English 41 42 9 6 2 1 0 83 8 205
2017 First official language - French 25 51 12 9 2 1 0 76 12 223
2014 First official language - English 28 46 11 11 2 1 0 75 14 194
2014 First official language - French 30 51 10 5 2 2 0 82 7 228

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 45 14 11 2 2 0 73 13 271
2020 First official language - French 30 44 13 6 2 4 0 78 8 338
2019 First official language - English 31 35 12 16 4 2 0 67 20 258
2019 First official language - French 24 36 25 7 6 2 0 61 14 252

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 35 13 10 3 4 0 72 13 274
2020 First official language - French 36 37 12 9 3 3 0 75 12 338
2019 First official language - English 40 27 13 9 6 3 1 71 16 260
2019 First official language - French 33 33 17 9 4 3 1 68 14 250
2018 First official language - English 30 38 15 8 7 0 1 69 15 165
2018 First official language - French 31 38 16 8 5 2 1 71 13 194
2017 First official language - English 34 30 16 10 2 6 2 69 13 203
2017 First official language - French 26 38 14 10 7 3 2 67 18 224
2014 First official language - English 27 32 19 12 6 4 1 61 19 194
2014 First official language - French 26 39 13 11 8 2 2 67 19 228

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 37 15 3 1 2 0 81 4 275
2020 First official language - French 38 39 14 3 2 4 0 80 5 333
2019 First official language - English 44 30 16 5 4 1 0 75 9 259
2019 First official language - French 36 33 19 7 4 1 0 70 11 252
2018 First official language - English 36 38 16 7 3 1 0 74 9 166
2018 First official language - French 34 41 15 7 1 3 0 77 7 194

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 27 15 8 5 12 2 67 15 273
2020 First official language - French 27 25 17 6 6 15 4 64 14 339
2019 First official language - English 33 19 16 12 8 9 3 58 23 256
2019 First official language - French 24 19 20 13 9 12 3 51 25 253
2018 First official language - English 21 22 20 17 9 7 4 49 29 164
2018 First official language - French 19 26 19 11 10 11 5 53 24 194
2017 First official language - English 23 22 15 10 10 15 5 56 25 205
2017 First official language - French 10 27 18 13 12 12 7 46 32 224
2014 First official language - English 15 15 21 15 17 13 4 37 38 193
2014 First official language - French 12 22 18 19 14 12 4 39 39 226

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 35 12 9 3 2 0 75 13 275
2020 First official language - French 37 35 15 6 3 4 1 75 9 336
2019 First official language - English 39 26 15 10 6 4 1 68 16 257
2019 First official language - French 36 36 12 10 3 3 0 74 13 252
2018 First official language - English 35 33 14 9 6 2 1 70 16 166
2018 First official language - French 37 39 15 5 2 1 1 78 7 194
2017 First official language - English 46 28 8 9 4 4 0 78 14 204
2017 First official language - French 39 41 10 3 2 4 0 83 6 224
2014 First official language - English 35 27 9 11 12 4 3 66 24 194
2014 First official language - French 46 36 9 5 1 2 0 84 6 228

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 32 13 16 11 3 2 59 28 274
2020 First official language - French 27 33 13 10 6 6 5 67 18 339
2019 First official language - English 29 21 12 17 13 5 3 54 32 259
2019 First official language - French 28 27 15 12 10 4 4 60 24 253
2018 First official language - English 21 25 17 17 16 1 2 48 35 166
2018 First official language - French 24 31 16 11 10 2 6 60 23 194
2017 First official language - English 27 24 10 16 17 3 3 55 35 206
2017 First official language - French 18 31 14 15 12 3 5 54 30 224
2014 First official language - English 16 25 10 13 31 2 3 43 46 194
2014 First official language - French 16 22 18 20 17 5 3 41 39 228

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 27 13 3 3 0 3 81 6 275
2020 First official language - French 58 17 10 8 3 1 3 78 11 338
2019 First official language - English 57 24 10 4 2 1 3 84 6 260
2019 First official language - French 52 17 12 4 5 1 9 77 10 252

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 21 15 7 3 1 2 74 10 275
2020 First official language - French 57 20 11 4 2 1 4 81 7 337
2019 First official language - English 59 19 11 4 2 2 3 83 6 258
2019 First official language - French 59 19 9 4 2 2 6 84 6 251

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 74 10 5 1 1 5 4 92 3 274
2020 First official language - French 80 7 4 0 2 3 3 93 3 336
2019 First official language - English 77 9 5 2 1 3 3 92 3 259
2019 First official language - French 71 8 5 3 2 3 9 90 5 249

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 72 12 5 1 1 3 6 92 2 275
2020 First official language - French 76 10 3 2 2 2 5 92 4 334
2019 First official language - English 81 6 4 1 0 0 7 94 2 258
2019 First official language - French 73 6 4 0 1 3 14 94 1 252

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 46 12 7 2 2 0 78 9 274
2020 First official language - French 32 41 17 4 2 4 0 76 6 336
2019 First official language - English 33 42 12 8 3 2 0 77 11 260
2019 First official language - French 29 34 22 9 3 3 0 65 12 252
2018 First official language - English 25 44 19 7 3 3 1 71 10 165
2018 First official language - French 29 42 16 7 2 2 1 74 9 193
2017 First official language - English 32 37 19 6 4 1 0 70 11 205
2017 First official language - French 20 47 19 5 4 4 1 71 9 224

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 40 10 3 1 2 0 85 4 273
2020 First official language - French 49 37 8 2 2 2 0 88 4 337
2019 First official language - English 51 31 10 6 2 0 0 82 8 260
2019 First official language - French 45 37 13 3 2 1 0 82 5 251
2018 First official language - English 47 37 12 2 1 2 0 85 3 165
2018 First official language - French 48 40 10 1 0 1 0 89 1 193
2017 First official language - English 50 34 10 3 0 1 1 86 4 205
2017 First official language - French 33 49 13 2 1 2 0 84 3 223
2014 First official language - English 37 36 13 7 3 3 0 75 11 194
2014 First official language - French 34 43 13 3 3 4 0 80 6 228

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 33 12 4 2 6 0 80 7 272
2020 First official language - French 45 31 12 3 3 5 1 81 6 338
2019 First official language - English 52 22 15 5 2 4 1 77 7 260
2019 First official language - French 45 35 11 3 1 4 2 84 4 252
2018 First official language - English 43 33 14 4 1 6 0 81 4 165
2018 First official language - French 48 34 11 2 1 4 0 86 3 194
2017 First official language - English 49 29 13 4 2 2 1 80 7 206
2017 First official language - French 34 41 14 4 2 3 1 78 7 223
2014 First official language - English 44 30 12 7 2 4 0 77 10 194
2014 First official language - French 38 39 12 4 3 6 0 81 7 228

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 28 19 10 3 11 0 64 15 275
2020 First official language - French 28 30 19 4 2 16 1 71 7 339

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 28 11 5 1 5 1 82 7 270
2020 First official language - French 46 31 10 3 2 5 2 83 6 335

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 65 26 5 3 0 0 0 91 3 271
2020 First official language - French 65 28 4 1 1 0 0 94 2 337
2019 First official language - English 62 24 8 4 2 0 0 87 6 260
2019 First official language - French 60 29 6 2 2 0 0 90 5 250
2018 First official language - English 57 28 10 3 1 0 0 85 5 165
2018 First official language - French 65 28 5 1 2 0 0 93 2 194
2017 First official language - English 59 31 7 1 1 0 0 91 3 206
2017 First official language - French 44 42 8 3 3 0 0 86 6 223
2014 First official language - English 45 39 9 5 2 0 0 84 7 194
2014 First official language - French 43 42 7 3 5 0 0 85 8 228

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 33 7 5 2 0 0 86 6 269
2020 First official language - French 55 31 7 3 3 1 0 86 6 337
2019 First official language - English 57 21 10 8 3 0 0 79 11 260
2019 First official language - French 48 28 14 4 5 0 0 76 10 251
2018 First official language - English 42 33 16 6 2 1 0 76 8 163
2018 First official language - French 50 29 14 4 2 1 0 79 6 193
2017 First official language - English 46 35 13 5 1 0 0 80 7 206
2017 First official language - French 35 42 14 5 4 0 0 77 9 222
2014 First official language - English 27 41 17 11 4 1 0 69 15 193
2014 First official language - French 29 41 15 8 6 1 0 71 14 228

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 36 8 4 2 0 0 86 6 268
2020 First official language - French 55 31 10 2 2 1 0 86 4 335
2019 First official language - English 54 26 8 10 3 0 0 80 12 260
2019 First official language - French 46 32 11 5 5 0 0 79 10 249
2018 First official language - English 39 39 11 8 2 0 0 78 10 164
2018 First official language - French 50 30 14 3 2 0 0 80 5 192
2017 First official language - English 47 36 7 7 3 0 0 83 10 206
2017 First official language - French 34 46 12 4 5 0 0 80 9 222
2014 First official language - English 30 41 10 15 3 1 0 72 18 192
2014 First official language - French 29 45 13 9 4 1 0 74 13 228

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 29 17 9 4 1 1 69 13 271
2020 First official language - French 47 23 18 6 3 3 1 72 10 339
2019 First official language - English 45 22 11 9 9 3 1 71 18 260
2019 First official language - French 39 26 14 8 10 2 1 67 18 251
2018 First official language - English 32 28 18 12 8 1 1 61 21 165
2018 First official language - French 46 22 16 8 5 1 1 70 13 193
2017 First official language - English 34 23 19 12 5 6 1 61 18 206
2017 First official language - French 37 23 21 10 5 4 0 63 16 223
2014 First official language - English 25 23 20 15 12 4 2 51 28 193
2014 First official language - French 29 27 15 10 12 7 0 60 24 228
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 First official language - English 22 37 41 275
2020 First official language - French 26 41 32 339
2019 First official language - English 34 25 41 259
2019 First official language - French 34 31 35 253
2018 First official language - English 30 23 48 166
2018 First official language - French 31 31 38 194
2017 First official language - English 27 32 41 206
2017 First official language - French 29 40 30 224
2014 First official language - English 44 21 36 194
2014 First official language - French 32 37 31 228

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 First official language - English 5 19 48 7 20 2 61
2020 First official language - French 8 25 39 2 21 5 88
2019 First official language - English 6 8 34 3 38 11 88
2019 First official language - French 16 18 35 1 19 11 84
2018 First official language - English 13 21 38 12 12 4 50
2018 First official language - French 12 21 41 0 19 6 61
2017 First official language - English 12 12 38 5 23 9 56
2017 First official language - French 9 23 50 0 8 9 66
2014 First official language - English 9 18 52 5 9999 16 83
2014 First official language - French 10 23 55 3 9999 9 74
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 275
2020 First official language - French 7 93 339
2019 First official language - English 10 90 260
2019 First official language - French 12 88 252
2018 First official language - English 13 87 166
2018 First official language - French 11 89 193

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 39 61 21
2020 First official language - French 36 64 24
2019 First official language - English 43 57 28
2019 First official language - French 44 56 28
2018 First official language - English 46 54 20
2018 First official language - French 68 32 21

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 64 36 21
2020 First official language - French 73 27 24
2019 First official language - English 68 32 28
2019 First official language - French 63 37 28
2018 First official language - English 60 40 20
2018 First official language - French 51 49 21

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 21
2020 First official language - French 0 100 24
2018 First official language - English 0 100 20
2018 First official language - French 0 100 21

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 20
2018 First official language - French 0 100 21

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 23 77 21
2020 First official language - French 26 74 24
2019 First official language - English 30 70 28
2019 First official language - French 39 61 28
2018 First official language - English 25 75 20
2018 First official language - French 38 62 21

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 23 77 21
2020 First official language - French 48 52 24
2019 First official language - English 37 63 28
2019 First official language - French 43 57 28
2018 First official language - English 51 49 20
2018 First official language - French 44 56 21

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 42 58 21
2020 First official language - French 38 62 24
2019 First official language - English 50 50 28
2019 First official language - French 41 59 28
2018 First official language - English 56 44 20
2018 First official language - French 54 46 21

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 41 59 21
2020 First official language - French 42 58 24
2019 First official language - English 31 69 28
2019 First official language - French 46 54 28
2018 First official language - English 34 66 20
2018 First official language - French 44 56 21

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 27 73 21
2020 First official language - French 25 75 24
2019 First official language - English 25 75 28
2019 First official language - French 31 69 28
2018 First official language - English 42 58 20
2018 First official language - French 24 76 21

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 52 48 21
2020 First official language - French 50 50 24
2019 First official language - English 35 65 28
2019 First official language - French 59 41 28
2018 First official language - English 47 53 20
2018 First official language - French 55 45 21

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 18 82 28
2019 First official language - French 46 54 28
2018 First official language - English 54 46 20
2018 First official language - French 24 76 21

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 21
2020 First official language - French 0 100 24
2018 First official language - English 0 100 20
2018 First official language - French 0 100 21

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 40 60 21
2020 First official language - French 43 57 24
2019 First official language - English 43 57 28
2019 First official language - French 55 45 28
2018 First official language - English 26 74 20
2018 First official language - French 34 66 21

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 17 83 28
2019 First official language - French 34 66 28

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 46 54 21
2020 First official language - French 48 52 24
2019 First official language - English 53 47 28
2019 First official language - French 52 48 28
2018 First official language - English 50 50 20
2018 First official language - French 69 31 21

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 45 55 21
2020 First official language - French 38 62 24
2019 First official language - English 27 73 28
2019 First official language - French 26 74 28
2018 First official language - English 25 75 20
2018 First official language - French 28 72 21

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 28 72 18
2018 First official language - French 39 61 20

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 38 62 18
2018 First official language - French 43 57 20

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 18
2018 First official language - French 0 100 20

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 11 18 4 3 35 7 56 13 275
2020 First official language - French 23 16 13 2 3 31 11 69 8 339
2019 First official language - English 26 9 16 7 3 26 13 57 16 260
2019 First official language - French 18 16 12 6 5 30 14 60 18 252
2018 First official language - English 18 13 20 7 4 32 5 50 18 165
2018 First official language - French 16 18 17 4 1 36 9 61 9 194
2017 First official language - English 21 13 18 3 2 34 9 60 10 205
2017 First official language - French 12 16 16 9 3 31 13 49 22 224
2014 First official language - English 12 18 21 7 3 31 8 49 16 193
2014 First official language - French 13 18 19 5 7 27 10 49 20 228

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 25 17 5 2 12 1 72 8 275
2020 First official language - French 33 31 13 2 2 17 2 79 5 339
2019 First official language - English 44 19 17 6 2 9 1 72 10 257
2019 First official language - French 32 31 13 6 3 14 1 74 11 253
2018 First official language - English 34 25 20 6 3 11 0 67 11 165
2018 First official language - French 28 35 13 5 3 15 1 75 9 194
2017 First official language - English 28 30 17 5 3 14 2 69 10 205
2017 First official language - French 20 33 17 9 4 15 3 64 15 224
2014 First official language - English 24 30 24 4 4 14 1 63 9 193
2014 First official language - French 21 33 17 4 8 16 2 65 15 228
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 3 97 275
2020 First official language - French 6 94 338
2019 First official language - English 6 94 259
2019 First official language - French 8 92 252
2018 First official language - English 4 96 166
2018 First official language - French 4 96 193

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 14
2019 First official language - French 0 100 18

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 46 54 14
2019 First official language - French 42 58 17

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 14
2019 First official language - French 0 100 17

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 14
2019 First official language - French 0 100 17

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 14
2019 First official language - French 0 100 17

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 15 19 2 1 36 5 63 5 274
2020 First official language - French 25 16 14 3 1 32 10 69 7 339
2019 First official language - English 24 7 23 1 1 28 16 55 4 260
2019 First official language - French 20 14 15 4 4 30 13 60 14 253
2018 First official language - English 16 15 21 2 1 38 7 57 5 166
2018 First official language - French 18 16 15 3 2 36 10 64 8 192
2017 First official language - English 21 14 17 2 2 35 9 61 8 206
2017 First official language - French 12 15 16 4 2 38 13 55 12 223
2014 First official language - English 13 15 22 3 3 40 5 50 10 193
2014 First official language - French 14 16 19 3 3 36 9 54 11 228

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 26 18 3 1 14 0 73 5 275
2020 First official language - French 35 29 13 2 1 17 2 80 4 339
2019 First official language - English 47 18 19 3 1 10 2 74 4 259
2019 First official language - French 34 30 13 5 2 14 2 77 8 252
2018 First official language - English 33 30 19 4 1 11 2 72 6 166
2018 First official language - French 31 30 13 4 2 18 2 77 7 192
2017 First official language - English 35 26 13 3 3 16 3 76 8 204
2017 First official language - French 20 33 15 5 3 21 3 70 9 224
2014 First official language - English 24 31 21 3 3 17 1 67 7 193
2014 First official language - French 23 30 16 4 3 22 3 70 9 227
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 29 14 7 7 0 2 71 15 274
2020 First official language - French 47 22 16 8 6 0 1 69 14 338

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 29 17 7 7 0 0 69 14 273
2020 First official language - French 45 23 20 6 6 0 0 68 12 338
2019 First official language - English 43 24 18 8 6 0 0 68 14 260
2019 First official language - French 39 25 17 9 8 1 2 65 17 251
2018 First official language - English 35 34 16 8 6 0 1 70 14 165
2018 First official language - French 37 26 18 7 9 0 2 64 17 194
2017 First official language - English 30 26 20 13 9 0 2 57 23 206
2017 First official language - French 25 29 16 14 14 0 2 55 29 223

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 31 24 14 7 0 0 55 21 274
2020 First official language - French 26 23 23 15 13 1 0 49 28 337
2019 First official language - English 31 27 23 11 5 1 0 60 17 259
2019 First official language - French 28 24 24 13 11 0 1 52 24 250
2018 First official language - English 27 30 26 9 8 0 0 57 17 165
2018 First official language - French 23 24 30 15 6 0 2 48 22 193
2017 First official language - English 27 32 22 12 5 0 1 60 18 205
2017 First official language - French 21 23 28 15 12 0 1 44 27 224

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 32 18 7 6 1 1 68 14 273
2020 First official language - French 34 27 17 13 7 1 1 62 20 336
2019 First official language - English 42 32 13 10 3 0 0 74 12 260
2019 First official language - French 33 24 25 10 7 1 0 58 17 248
2018 First official language - English 34 37 15 8 6 0 0 71 14 166
2018 First official language - French 27 26 31 11 4 0 2 54 15 192
2017 First official language - English 33 32 21 5 5 1 2 68 11 205
2017 First official language - French 23 28 23 13 11 0 1 52 24 224

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 27 23 12 4 1 2 60 16 274
2020 First official language - French 34 24 19 13 9 1 1 58 22 337
2019 First official language - English 38 25 19 10 6 1 0 64 17 258
2019 First official language - French 32 25 18 12 11 1 1 58 23 250
2018 First official language - English 35 21 21 12 10 0 1 56 22 163
2018 First official language - French 28 24 21 17 8 1 2 53 26 194
2017 First official language - English 26 28 24 12 8 0 1 56 20 205
2017 First official language - French 22 28 17 17 13 1 2 51 31 223

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 26 15 6 3 0 1 76 9 274
2020 First official language - French 47 24 15 7 6 1 1 73 12 329
2019 First official language - English 52 22 14 5 5 1 1 76 10 259
2019 First official language - French 46 22 16 4 6 2 5 73 11 250
2018 First official language - English 53 25 11 5 4 0 2 80 9 166
2018 First official language - French 46 25 19 3 4 0 4 73 7 193
2017 First official language - English 53 27 10 5 1 0 4 84 6 205
2017 First official language - French 39 28 14 5 6 1 7 73 12 222

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 32 19 10 8 0 2 62 19 273
2020 First official language - French 37 28 16 8 9 1 0 66 17 336
2019 First official language - English 42 26 16 9 7 1 0 68 16 259
2019 First official language - French 41 21 21 7 8 0 1 63 15 251
2018 First official language - English 40 24 19 8 8 1 0 64 16 166
2018 First official language - French 34 28 22 8 6 1 2 63 15 193
2017 First official language - English 34 33 18 11 3 0 1 68 14 206
2017 First official language - French 35 28 20 9 6 0 1 64 16 224

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 24 15 10 7 0 6 67 17 273
2020 First official language - French 37 22 21 9 6 1 4 62 16 336

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 35 15 6 2 0 2 77 8 273
2020 First official language - French 43 31 17 4 2 1 1 76 7 337
2019 First official language - English 41 28 17 9 3 1 0 70 13 258
2019 First official language - French 36 31 19 9 3 2 1 68 12 247
2018 First official language - English 33 31 22 9 4 1 0 65 13 165
2018 First official language - French 34 32 21 9 2 0 2 67 12 190
2017 First official language - English 33 33 20 7 6 0 1 67 13 205
2017 First official language - French 25 30 26 10 5 1 3 58 16 224

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 34 23 9 5 0 0 63 14 272
2020 First official language - French 36 30 19 10 4 0 0 66 14 336
2019 First official language - English 37 33 18 6 5 0 0 70 11 258
2019 First official language - French 33 30 20 11 4 2 1 65 15 248
2018 First official language - English 28 31 22 15 3 0 0 60 18 165
2018 First official language - French 29 29 26 12 2 0 2 58 15 191
2017 First official language - English 29 28 25 11 6 0 1 57 17 205
2017 First official language - French 22 28 29 14 5 0 1 51 20 224

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 39 17 4 2 0 0 76 6 272
2020 First official language - French 43 29 17 8 3 0 0 72 11 336
2019 First official language - English 41 32 11 9 6 1 0 73 16 258
2019 First official language - French 37 31 14 10 6 1 1 70 16 247
2018 First official language - English 33 30 21 13 3 0 0 63 16 165
2018 First official language - French 35 30 17 13 4 0 1 66 17 190
2017 First official language - English 33 28 20 12 7 0 1 61 19 203
2017 First official language - French 27 32 21 12 7 0 1 59 19 224

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 32 11 5 2 0 1 83 6 273
2020 First official language - French 53 24 11 8 3 0 0 78 11 338
2019 First official language - English 53 29 10 6 2 0 0 82 8 259
2019 First official language - French 51 22 12 8 6 0 1 74 14 247

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 29 28 10 5 0 0 57 15 273
2020 First official language - French 32 31 22 10 5 0 0 63 15 336

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 33 19 5 4 0 0 71 9 273
2020 First official language - French 37 32 17 7 6 0 0 70 13 337
2019 First official language - English 46 32 14 4 3 1 0 79 7 257
2019 First official language - French 47 24 16 8 3 1 2 73 11 244
2018 First official language - English 41 29 19 7 5 0 1 70 11 163
2018 First official language - French 44 30 19 4 3 0 1 74 7 189
2017 First official language - English 40 29 19 7 3 0 1 70 11 204
2017 First official language - French 36 31 21 7 3 1 1 68 10 224

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 31 16 5 3 0 1 76 8 275
2020 First official language - French 55 24 12 3 2 1 2 82 6 336
2019 First official language - English 65 18 7 5 2 1 0 85 8 259
2019 First official language - French 62 16 8 5 4 1 3 82 9 246
2018 First official language - English 65 18 8 5 2 1 1 85 7 165
2018 First official language - French 69 16 6 3 1 0 5 89 4 191
2017 First official language - English 64 20 11 2 1 0 2 86 3 206
2017 First official language - French 62 21 7 4 3 0 3 85 8 224

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 39 19 7 3 0 0 71 10 275
2020 First official language - French 41 34 16 6 3 0 0 75 9 336

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 68 18 7 2 1 1 3 89 3 273
2020 First official language - French 70 16 5 3 1 2 4 91 5 335
2019 First official language - English 81 10 4 2 1 1 2 93 3 255
2019 First official language - French 71 10 5 1 3 2 8 91 4 247
2018 First official language - English 82 10 3 1 1 0 3 94 3 164
2018 First official language - French 81 8 4 1 0 1 5 95 1 190

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 83 10 2 2 2 1 1 94 4 273
2020 First official language - French 80 7 4 1 2 1 5 92 3 331
2019 First official language - English 75 13 4 2 3 1 2 91 5 258
2019 First official language - French 74 13 3 2 5 1 3 91 7 250
2018 First official language - English 74 14 5 1 2 1 2 91 3 163
2018 First official language - French 77 10 5 3 1 1 2 90 4 191
2017 First official language - English 76 11 3 3 3 2 2 91 6 203
2017 First official language - French 67 14 6 5 3 1 4 85 8 223

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 74 18 7 1 0 0 0 92 1 271
2020 First official language - French 75 15 5 1 1 0 3 93 2 333
2019 First official language - English 63 22 10 2 2 0 1 86 4 255
2019 First official language - French 65 22 6 3 2 0 2 89 5 248
2018 First official language - English 55 29 8 5 3 0 1 85 8 165
2018 First official language - French 54 30 6 5 2 0 2 86 8 193
2017 First official language - English 54 31 7 2 3 0 1 87 5 204
2017 First official language - French 48 30 11 4 4 1 2 80 8 224

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 72 17 6 3 1 0 0 90 4 273
2020 First official language - French 76 10 5 3 3 0 3 88 7 335
2019 First official language - English 63 21 9 6 1 0 1 84 7 257
2019 First official language - French 69 14 6 3 5 0 2 85 8 249
2018 First official language - English 53 25 14 6 2 0 1 78 8 165
2018 First official language - French 62 19 7 5 4 0 3 84 9 193
2017 First official language - English 61 21 8 3 4 0 2 84 7 205
2017 First official language - French 57 19 11 3 6 0 3 79 9 224

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 67 12 6 0 0 0 14 92 1 275
2020 First official language - French 71 11 4 1 1 0 12 93 2 334
2019 First official language - English 69 8 4 1 1 0 18 93 2 255
2019 First official language - French 68 10 4 1 1 0 15 92 2 249
2018 First official language - English 60 11 5 1 0 0 23 91 2 163
2018 First official language - French 57 10 7 2 1 0 23 87 3 191
2017 First official language - English 61 13 5 2 0 0 19 90 4 205
2017 First official language - French 52 15 8 2 3 1 18 84 6 222

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 73 16 5 2 1 1 3 93 2 274
2020 First official language - French 76 12 6 2 1 0 4 91 2 339
2019 First official language - English 74 15 6 2 1 0 2 92 2 257
2019 First official language - French 78 11 5 1 0 0 5 93 2 248
2018 First official language - English 75 15 7 1 1 0 2 91 1 164
2018 First official language - French 72 12 5 2 1 1 8 92 3 192
2017 First official language - English 74 12 8 1 1 1 4 90 2 203
2017 First official language - French 67 17 5 0 1 0 9 92 2 223

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 20 15 8 5 0 0 72 13 275
2020 First official language - French 61 16 10 4 5 0 2 79 10 337
2019 First official language - English 46 16 16 8 12 0 3 64 20 258
2019 First official language - French 60 11 9 8 10 0 2 73 18 250
2018 First official language - English 53 18 11 7 11 0 1 72 18 165
2018 First official language - French 59 13 8 5 9 0 5 76 15 193
2017 First official language - English 45 22 14 7 9 0 2 69 17 205
2017 First official language - French 54 17 8 5 9 1 5 76 16 224

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 28 13 3 5 0 0 79 8 275
2020 First official language - French 52 27 13 4 2 0 1 81 6 339
2019 First official language - English 57 28 8 4 1 0 2 87 5 256
2019 First official language - French 67 19 8 2 3 0 2 87 5 251
2018 First official language - English 56 23 15 1 4 0 1 80 5 165
2018 First official language - French 57 26 9 3 2 0 3 86 5 193
2017 First official language - English 55 28 10 4 1 1 1 84 6 204
2017 First official language - French 55 25 10 4 1 1 4 84 5 223

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 43 18 5 2 0 0 75 7 275
2020 First official language - French 33 43 17 6 1 0 0 76 8 339

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 37 35 9 2 0 0 54 11 275
2020 First official language - French 20 30 32 15 4 0 0 50 18 339
2019 First official language - English 20 35 32 11 2 0 0 55 13 259
2019 First official language - French 27 29 31 9 4 0 0 56 13 253
2018 First official language - English 17 39 31 10 2 1 0 57 12 166
2018 First official language - French 18 34 32 13 3 0 0 52 16 194
2017 First official language - English 14 41 29 9 6 0 0 56 14 206
2017 First official language - French 11 29 41 14 4 0 0 41 18 224

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 19 40 26 10 0 0 35 25 274
2020 First official language - French 8 15 38 24 14 0 1 39 23 335
2019 First official language - English 8 15 36 25 15 0 0 40 23 258
2019 First official language - French 7 17 28 30 18 0 0 48 24 251
2018 First official language - English 9 14 38 28 11 0 0 39 23 165
2018 First official language - French 4 16 30 30 19 0 1 49 20 192
2017 First official language - English 6 17 39 25 13 0 0 38 23 203
2017 First official language - French 3 18 34 29 16 0 0 45 22 223

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 41 18 9 1 2 0 71 11 274
2020 First official language - French 33 34 19 4 3 6 0 71 8 338
2019 First official language - English 29 28 19 13 3 7 1 61 18 259
2019 First official language - French 27 32 22 7 4 9 0 64 12 251
2018 First official language - English 23 38 22 12 2 2 0 63 14 163
2018 First official language - French 21 45 19 6 3 6 0 71 9 191
2017 First official language - English 20 38 19 10 5 7 1 63 16 206
2017 First official language - French 17 31 24 11 6 10 0 54 19 224

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 30 15 10 2 4 0 72 12 274
2020 First official language - French 34 34 16 6 3 7 0 73 10 338

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 29 8 12 4 1 1 75 17 272
2020 First official language - French 43 30 10 11 5 0 1 73 17 338

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 27 8 4 1 3 1 86 6 274
2020 First official language - French 50 29 10 4 2 4 1 83 7 338

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 32 13 5 2 1 1 79 8 275
2020 First official language - French 40 35 15 5 4 2 0 76 9 338
2019 First official language - English 35 33 14 10 5 2 0 70 16 258
2019 First official language - French 28 34 20 7 7 4 0 65 14 252
2018 First official language - English 24 39 20 11 5 1 0 64 16 166
2018 First official language - French 20 47 20 7 3 3 0 70 10 193
2017 First official language - English 21 42 17 11 4 5 0 66 16 204
2017 First official language - French 16 44 22 10 8 1 0 60 18 223

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 38 6 4 1 1 0 88 6 274
2020 First official language - French 50 37 8 3 2 0 0 87 5 337

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 36 6 6 2 1 0 86 8 275
2020 First official language - French 49 36 9 4 2 0 0 86 6 336

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 33 17 3 1 1 2 78 4 274
2020 First official language - French 43 36 14 2 1 1 2 82 3 334

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 30 6 2 0 1 1 92 2 274
2020 First official language - French 56 35 6 2 2 1 1 91 3 336

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 89 8 1 0 0 1 1 98 0 274
2020 First official language - French 76 21 1 1 1 0 0 97 2 337

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 29 11 5 1 1 1 83 6 273
2020 First official language - French 49 32 8 3 2 4 1 86 6 336

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 26 4 6 3 0 1 88 9 274
2020 First official language - French 51 35 5 5 3 1 0 86 9 336

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 67 23 6 2 1 1 1 91 3 273
2020 First official language - French 56 30 6 2 2 2 0 89 5 336

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 49 8 13 4 0 0 74 18 77
2020 First official language - French 31 42 15 9 3 0 0 73 12 115
2019 First official language - English 18 38 26 9 4 0 5 59 13 63
2019 First official language - French 25 34 17 13 2 6 4 65 16 82

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 87 13 77
2020 First official language - French 98 2 116

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 30 8 24 10 0 0 58 33 68
2020 First official language - French 22 31 17 23 7 0 0 53 30 114
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 271
2020 First official language - French 8 92 336

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 270
2020 First official language - French 12 88 336
2019 First official language - English 13 87 259
2019 First official language - French 13 87 251
2017 First official language - English 14 86 205
2017 First official language - French 10 90 224
2014 First official language - English 12 88 192
2014 First official language - French 13 87 225

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 44 56 24
2020 First official language - French 34 66 41

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 88 12 24
2020 First official language - French 74 26 41
2019 First official language - English 74 26 32
2019 First official language - French 90 10 32
2017 First official language - English 77 23 29
2017 First official language - French 77 23 21
2014 First official language - English 91 9 22
2014 First official language - French 67 33 30

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 51 0 0 0 0 0 100 0 21
2020 First official language - French 50 40 7 4 0 0 0 89 4 30
2019 First official language - English 55 20 8 16 0 0 0 75 16 24
2019 First official language - French 53 36 4 4 0 3 0 92 4 29
2017 First official language - English 52 32 0 10 0 0 6 89 11 22
2017 First official language - French 40 49 6 6 0 0 0 89 6 16
2014 First official language - English 54 31 5 10 0 0 0 85 10 20
2014 First official language - French 38 43 10 5 5 0 0 80 10 20

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 29 7 4 0 3 2 87 5 273
2020 First official language - French 51 34 6 5 1 1 1 87 7 337
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 52 24 2 70 30 275
2020 First official language - French 27 56 12 4 67 33 339

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 50 50 63
2020 First official language - French 52 48 93

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 16 25 13 24 22 0 1 41 46 63
2020 First official language - French 10 31 12 30 13 0 3 43 45 93

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 9 21 22 20 1 18 23 51 63
2020 First official language - French 7 17 10 33 23 1 8 27 62 93

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 21 12 3 2 4 11 80 6 275
2020 First official language - French 42 15 13 6 6 3 16 70 14 339
2019 First official language - English 45 18 14 6 4 1 12 73 11 258
2019 First official language - French 47 16 14 5 9 1 9 70 15 248
2018 First official language - English 45 25 12 6 4 1 8 77 10 165
2018 First official language - French 50 16 6 4 10 1 12 76 17 193
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