2020 Public Service Employee Survey Results for Office of the Chief Electoral Officer by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 44 4 5 1 0 0 90 6 231
2020 3 to 10 years in current department or agency 45 42 5 4 4 0 0 87 8 184
2020 11 to 20 years in current department or agency 47 38 4 8 3 0 0 85 11 89
2020 More than 20 years in current department or agency 48 42 8 0 3 0 0 90 3 28

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 79 17 2 1 0 0 0 97 1 231
2020 3 to 10 years in current department or agency 78 16 3 1 1 0 1 95 2 183
2020 11 to 20 years in current department or agency 72 19 5 1 3 0 0 91 4 88
2020 More than 20 years in current department or agency 68 22 4 3 0 4 0 93 3 28
2017 Less than 3 years in current department or agency 73 19 5 2 0 0 1 93 2 162
2017 3 to 10 years in current department or agency 72 23 1 3 1 0 0 95 4 165
2017 11 to 20 years in current department or agency 59 31 3 8 0 0 0 89 8 66
2017 More than 20 years in current department or agency 59 31 3 3 3 0 0 90 7 29
2014 Less than 3 years in current department or agency 64 25 2 7 2 0 0 89 9 130
2014 3 to 10 years in current department or agency 61 29 4 4 1 1 1 91 5 187
2014 11 to 20 years in current department or agency 56 30 5 6 0 0 3 88 6 77
2014 More than 20 years in current department or agency 60 15 8 12 0 4 0 78 13 23

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 38 9 9 3 0 1 79 12 231
2020 3 to 10 years in current department or agency 39 40 8 7 4 1 1 80 11 185
2020 11 to 20 years in current department or agency 46 39 6 7 1 0 1 86 8 89
2020 More than 20 years in current department or agency 32 52 10 6 0 0 0 83 6 28
2019 Less than 3 years in current department or agency 57 25 6 8 4 0 0 82 12 157
2019 3 to 10 years in current department or agency 52 30 6 7 5 0 0 82 11 140
2019 11 to 20 years in current department or agency 46 32 6 7 9 0 0 78 16 74
2019 More than 20 years in current department or agency 38 40 10 6 6 0 0 78 12 19
2017 Less than 3 years in current department or agency 56 28 5 7 3 0 1 85 10 162
2017 3 to 10 years in current department or agency 51 37 3 7 1 0 0 88 8 165
2017 11 to 20 years in current department or agency 46 37 3 11 4 0 0 83 14 66
2017 More than 20 years in current department or agency 55 31 3 7 4 0 0 86 11 29
2014 Less than 3 years in current department or agency 53 28 1 9 8 0 0 81 17 130
2014 3 to 10 years in current department or agency 39 35 8 12 5 0 0 75 17 188
2014 11 to 20 years in current department or agency 37 31 11 10 11 0 0 68 21 77
2014 More than 20 years in current department or agency 37 34 4 4 22 0 0 70 26 23

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 40 12 4 3 0 0 81 6 231
2020 3 to 10 years in current department or agency 43 37 9 8 2 0 1 81 10 182
2020 11 to 20 years in current department or agency 50 32 12 5 1 0 0 82 6 89
2020 More than 20 years in current department or agency 47 46 7 0 0 0 0 93 0 28
2019 Less than 3 years in current department or agency 50 31 8 6 3 0 2 82 10 156
2019 3 to 10 years in current department or agency 45 36 11 5 2 0 1 82 7 139
2019 11 to 20 years in current department or agency 46 34 11 7 2 0 0 80 9 73
2019 More than 20 years in current department or agency 34 46 14 6 0 0 0 80 6 19
2018 Less than 3 years in current department or agency 46 35 10 5 2 0 2 82 7 151
2018 3 to 10 years in current department or agency 49 42 4 2 2 1 0 92 3 118
2018 11 to 20 years in current department or agency 43 43 12 0 2 0 0 86 2 64
2018 More than 20 years in current department or agency 20 54 12 10 0 0 4 77 10 23
2017 Less than 3 years in current department or agency 48 33 11 5 1 0 1 82 7 161
2017 3 to 10 years in current department or agency 42 39 11 6 1 0 2 83 6 165
2017 11 to 20 years in current department or agency 45 46 6 3 0 0 0 91 3 66
2017 More than 20 years in current department or agency 38 52 10 0 0 0 0 90 0 29
2014 Less than 3 years in current department or agency 39 36 12 8 4 1 1 75 13 130
2014 3 to 10 years in current department or agency 39 38 12 7 3 1 0 78 10 188
2014 11 to 20 years in current department or agency 44 43 7 4 2 0 0 87 6 77
2014 More than 20 years in current department or agency 33 46 13 9 0 0 0 79 9 23

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 35 11 4 2 0 0 83 6 229
2020 3 to 10 years in current department or agency 42 41 7 5 3 0 1 85 8 184
2020 11 to 20 years in current department or agency 47 40 7 4 1 0 1 88 5 88
2020 More than 20 years in current department or agency 35 46 8 10 0 0 0 82 10 28
2019 Less than 3 years in current department or agency 62 29 4 2 3 0 0 91 4 156
2019 3 to 10 years in current department or agency 51 36 8 2 3 0 0 88 5 139
2019 11 to 20 years in current department or agency 51 34 6 6 2 0 0 85 8 74
2019 More than 20 years in current department or agency 32 54 7 7 0 0 0 87 7 18
2017 Less than 3 years in current department or agency 54 35 9 1 1 0 0 89 2 162
2017 3 to 10 years in current department or agency 53 34 7 6 1 0 0 87 6 165
2017 11 to 20 years in current department or agency 45 49 1 0 4 0 0 95 4 65
2017 More than 20 years in current department or agency 52 34 7 4 3 0 0 86 7 29
2014 Less than 3 years in current department or agency 53 36 7 2 0 1 1 91 2 129
2014 3 to 10 years in current department or agency 46 39 8 5 2 0 0 85 7 188
2014 11 to 20 years in current department or agency 38 51 7 0 0 1 2 92 0 77
2014 More than 20 years in current department or agency 34 44 13 9 0 0 0 79 9 23

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 28 9 6 3 0 0 82 9 230
2020 3 to 10 years in current department or agency 44 35 12 4 3 1 1 80 7 185
2020 11 to 20 years in current department or agency 49 28 11 5 7 0 0 77 12 89
2020 More than 20 years in current department or agency 39 47 11 2 0 0 0 86 2 28
2019 Less than 3 years in current department or agency 56 26 9 4 4 1 0 83 8 156
2019 3 to 10 years in current department or agency 44 33 11 8 4 1 0 77 11 138
2019 11 to 20 years in current department or agency 43 36 10 5 6 0 0 79 11 74
2019 More than 20 years in current department or agency 37 28 23 6 5 0 0 65 11 19
2018 Less than 3 years in current department or agency 57 29 7 5 1 1 1 87 6 151
2018 3 to 10 years in current department or agency 55 26 12 3 4 0 1 81 7 118
2018 11 to 20 years in current department or agency 47 26 12 12 2 0 1 74 14 62
2018 More than 20 years in current department or agency 41 37 17 0 5 0 0 78 5 23
2017 Less than 3 years in current department or agency 53 25 9 8 1 1 2 81 10 162
2017 3 to 10 years in current department or agency 39 37 12 8 5 0 0 76 12 165
2017 11 to 20 years in current department or agency 35 45 13 3 4 0 0 80 7 65
2017 More than 20 years in current department or agency 42 45 7 4 3 0 0 86 7 29
2014 Less than 3 years in current department or agency 47 31 10 2 2 4 4 84 5 130
2014 3 to 10 years in current department or agency 30 41 14 11 4 1 1 72 14 188
2014 11 to 20 years in current department or agency 23 41 16 6 7 2 4 68 14 76
2014 More than 20 years in current department or agency 34 49 8 4 4 0 0 83 8 23

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 39 12 3 3 0 0 82 6 231
2020 3 to 10 years in current department or agency 40 43 14 2 1 0 0 83 3 185
2020 11 to 20 years in current department or agency 53 34 5 5 3 0 0 87 7 87
2020 More than 20 years in current department or agency 43 45 8 4 0 0 0 88 4 28
2019 Less than 3 years in current department or agency 48 31 11 7 3 0 0 79 10 155
2019 3 to 10 years in current department or agency 46 40 8 3 4 0 0 85 7 140
2019 11 to 20 years in current department or agency 44 33 15 5 3 0 0 77 8 74
2019 More than 20 years in current department or agency 31 47 5 0 18 0 0 77 18 19
2018 Less than 3 years in current department or agency 40 39 11 7 2 0 0 79 10 151
2018 3 to 10 years in current department or agency 39 43 10 7 1 0 0 82 8 117
2018 11 to 20 years in current department or agency 33 48 14 5 0 0 0 81 5 63
2018 More than 20 years in current department or agency 36 39 19 5 0 0 0 76 5 23
2017 Less than 3 years in current department or agency 41 37 13 6 2 0 0 78 8 162
2017 3 to 10 years in current department or agency 34 48 10 4 4 0 0 81 9 165
2017 11 to 20 years in current department or agency 39 45 9 7 0 0 0 84 7 65
2017 More than 20 years in current department or agency 38 41 10 4 7 0 0 79 10 29
2014 Less than 3 years in current department or agency 40 41 10 6 3 0 0 81 9 130
2014 3 to 10 years in current department or agency 26 47 11 11 5 0 0 73 16 187
2014 11 to 20 years in current department or agency 23 46 17 11 3 0 0 69 14 77
2014 More than 20 years in current department or agency 50 34 8 4 4 0 0 83 8 23

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 32 15 4 4 0 0 78 7 231
2020 3 to 10 years in current department or agency 42 36 15 6 1 0 0 78 7 185
2020 11 to 20 years in current department or agency 42 35 9 6 8 0 0 77 14 87
2020 More than 20 years in current department or agency 33 50 14 4 0 0 0 82 4 28
2019 Less than 3 years in current department or agency 47 35 11 6 2 0 0 82 8 157
2019 3 to 10 years in current department or agency 37 37 11 10 5 0 0 74 15 139
2019 11 to 20 years in current department or agency 31 41 5 15 8 0 0 73 23 74
2019 More than 20 years in current department or agency 34 37 12 0 18 0 0 71 18 19
2018 Less than 3 years in current department or agency 47 36 9 5 2 1 1 84 7 150
2018 3 to 10 years in current department or agency 41 37 11 8 2 0 0 78 11 118
2018 11 to 20 years in current department or agency 29 32 26 9 4 0 0 61 13 64
2018 More than 20 years in current department or agency 21 60 9 5 5 0 0 81 10 23
2017 Less than 3 years in current department or agency 39 38 12 7 4 1 0 78 11 162
2017 3 to 10 years in current department or agency 30 37 14 15 4 0 0 67 19 165
2017 11 to 20 years in current department or agency 33 35 18 8 6 0 0 68 14 66
2017 More than 20 years in current department or agency 21 48 17 3 10 0 0 69 14 29
2014 Less than 3 years in current department or agency 42 30 16 8 4 1 0 73 11 130
2014 3 to 10 years in current department or agency 21 42 15 13 9 0 0 63 23 188
2014 11 to 20 years in current department or agency 20 36 23 14 7 0 0 56 21 77
2014 More than 20 years in current department or agency 26 44 17 9 4 0 0 70 13 23

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 45 8 6 2 0 0 84 8 230
2020 3 to 10 years in current department or agency 40 44 14 2 0 0 0 84 2 183
2020 11 to 20 years in current department or agency 37 43 9 5 5 0 0 81 10 87
2020 More than 20 years in current department or agency 33 44 15 8 0 0 0 77 8 27
2019 Less than 3 years in current department or agency 41 38 8 10 3 0 0 79 12 156
2019 3 to 10 years in current department or agency 39 41 7 8 5 0 0 81 13 139
2019 11 to 20 years in current department or agency 35 38 6 18 3 0 0 73 21 72
2019 More than 20 years in current department or agency 31 39 8 22 0 0 0 69 22 19
2018 Less than 3 years in current department or agency 42 39 11 5 3 0 0 81 8 151
2018 3 to 10 years in current department or agency 36 44 12 7 1 0 0 80 8 118
2018 11 to 20 years in current department or agency 30 39 13 13 5 0 0 69 18 64
2018 More than 20 years in current department or agency 23 43 19 15 0 0 0 67 15 23
2017 Less than 3 years in current department or agency 32 42 11 11 2 1 1 75 14 161
2017 3 to 10 years in current department or agency 32 40 12 13 4 0 0 71 17 164
2017 11 to 20 years in current department or agency 25 41 21 5 8 0 0 67 13 66
2017 More than 20 years in current department or agency 28 35 24 7 7 0 0 62 14 29

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 34 7 2 1 0 0 89 3 230
2020 3 to 10 years in current department or agency 66 28 4 1 0 0 0 95 2 185
2020 11 to 20 years in current department or agency 61 29 7 1 3 0 0 89 4 86
2020 More than 20 years in current department or agency 50 42 4 4 0 0 0 92 4 28
2019 Less than 3 years in current department or agency 61 28 5 5 1 0 0 89 6 157
2019 3 to 10 years in current department or agency 63 30 2 4 1 0 0 93 5 139
2019 11 to 20 years in current department or agency 55 34 5 5 2 0 0 89 7 74
2019 More than 20 years in current department or agency 40 48 6 6 0 0 0 88 6 19
2018 Less than 3 years in current department or agency 57 38 4 1 1 1 0 95 1 150
2018 3 to 10 years in current department or agency 59 34 4 2 0 0 0 93 2 119
2018 11 to 20 years in current department or agency 57 37 4 2 0 0 0 94 2 63
2018 More than 20 years in current department or agency 34 61 5 0 0 0 0 95 0 23
2017 Less than 3 years in current department or agency 46 41 7 5 1 0 0 87 6 162
2017 3 to 10 years in current department or agency 51 35 8 3 2 0 0 86 6 165
2017 11 to 20 years in current department or agency 49 37 6 8 0 0 0 86 8 66
2017 More than 20 years in current department or agency 28 48 17 3 4 0 0 76 7 29
2014 Less than 3 years in current department or agency 55 29 13 1 1 1 0 84 3 130
2014 3 to 10 years in current department or agency 41 44 8 3 3 1 0 86 6 188
2014 11 to 20 years in current department or agency 36 48 9 5 2 0 0 84 7 77
2014 More than 20 years in current department or agency 50 42 4 4 0 0 0 92 4 23

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 33 11 6 3 0 0 79 9 231
2020 3 to 10 years in current department or agency 44 36 13 6 1 0 0 80 7 184
2020 11 to 20 years in current department or agency 45 33 10 5 8 0 0 77 13 87
2020 More than 20 years in current department or agency 33 52 8 4 4 0 0 85 8 28
2019 Less than 3 years in current department or agency 50 35 8 4 4 0 0 84 8 155
2019 3 to 10 years in current department or agency 41 33 12 7 6 0 0 74 14 139
2019 11 to 20 years in current department or agency 34 37 11 11 7 0 0 71 18 74
2019 More than 20 years in current department or agency 35 47 0 5 12 0 0 82 18 19
2018 Less than 3 years in current department or agency 43 43 9 3 2 1 0 86 5 150
2018 3 to 10 years in current department or agency 40 39 9 8 3 1 0 79 11 118
2018 11 to 20 years in current department or agency 31 45 18 6 0 0 0 76 6 62
2018 More than 20 years in current department or agency 22 54 19 5 0 0 0 76 5 23
2017 Less than 3 years in current department or agency 46 32 13 7 2 0 0 79 9 162
2017 3 to 10 years in current department or agency 31 36 16 12 5 0 0 67 17 165
2017 11 to 20 years in current department or agency 37 40 13 6 4 0 0 77 10 66
2017 More than 20 years in current department or agency 35 34 14 7 10 0 0 69 17 29

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 30 13 2 1 0 0 83 3 231
2020 3 to 10 years in current department or agency 58 32 9 1 0 0 0 91 1 184
2020 11 to 20 years in current department or agency 67 21 9 1 3 0 0 87 4 85
2020 More than 20 years in current department or agency 49 47 0 4 0 0 0 96 4 28
2019 Less than 3 years in current department or agency 56 29 10 4 1 0 0 85 5 156
2019 3 to 10 years in current department or agency 61 34 3 1 1 0 0 95 2 138
2019 11 to 20 years in current department or agency 65 28 5 1 0 0 0 93 1 74
2019 More than 20 years in current department or agency 48 46 6 0 0 0 0 94 0 18
2018 Less than 3 years in current department or agency 54 35 9 2 1 0 0 89 3 148
2018 3 to 10 years in current department or agency 58 30 9 2 1 0 0 88 3 119
2018 11 to 20 years in current department or agency 65 26 6 1 2 0 0 91 3 63
2018 More than 20 years in current department or agency 43 48 5 0 5 0 0 90 5 23
2017 Less than 3 years in current department or agency 50 37 11 1 0 0 0 87 1 161
2017 3 to 10 years in current department or agency 58 31 9 2 1 0 0 89 2 165
2017 11 to 20 years in current department or agency 63 33 4 0 0 0 0 96 0 66
2017 More than 20 years in current department or agency 45 38 10 0 7 0 0 83 7 29
2014 Less than 3 years in current department or agency 70 22 4 2 1 1 0 93 3 130
2014 3 to 10 years in current department or agency 59 28 7 5 2 0 0 87 6 188
2014 11 to 20 years in current department or agency 56 37 6 1 0 0 0 92 1 76
2014 More than 20 years in current department or agency 63 29 4 4 0 0 0 92 4 23

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 36 15 7 3 0 0 75 10 231
2020 3 to 10 years in current department or agency 44 39 9 7 1 0 0 83 8 183
2020 11 to 20 years in current department or agency 43 43 4 4 5 0 0 86 10 86
2020 More than 20 years in current department or agency 42 47 11 0 0 0 0 89 0 27
2019 Less than 3 years in current department or agency 46 33 8 9 3 1 0 80 12 155
2019 3 to 10 years in current department or agency 37 41 7 9 5 0 0 79 15 137
2019 11 to 20 years in current department or agency 36 35 9 13 7 0 0 71 20 74
2019 More than 20 years in current department or agency 37 35 10 6 11 0 0 72 18 19
2018 Less than 3 years in current department or agency 38 38 14 6 2 1 1 77 8 149
2018 3 to 10 years in current department or agency 38 41 11 5 5 0 1 79 10 118
2018 11 to 20 years in current department or agency 39 36 14 7 5 0 0 75 11 62
2018 More than 20 years in current department or agency 36 49 5 5 5 0 0 85 10 22
2017 Less than 3 years in current department or agency 35 37 17 6 2 0 2 74 8 161
2017 3 to 10 years in current department or agency 35 43 12 6 5 0 0 78 10 165
2017 11 to 20 years in current department or agency 44 35 8 6 7 0 0 79 13 66
2017 More than 20 years in current department or agency 27 56 0 10 7 0 0 83 17 29
2014 Less than 3 years in current department or agency 36 42 8 8 4 1 0 79 12 130
2014 3 to 10 years in current department or agency 26 43 13 13 5 0 0 69 18 188
2014 11 to 20 years in current department or agency 18 44 25 6 7 0 0 61 13 77
2014 More than 20 years in current department or agency 33 42 8 8 8 0 0 75 17 23

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 36 15 6 3 0 0 77 8 231
2020 3 to 10 years in current department or agency 43 39 10 7 2 0 0 82 8 184
2020 11 to 20 years in current department or agency 49 32 10 3 7 0 0 80 10 86
2020 More than 20 years in current department or agency 37 44 13 7 0 0 0 80 7 28
2019 Less than 3 years in current department or agency 51 23 15 8 4 0 0 74 12 156
2019 3 to 10 years in current department or agency 39 36 11 8 5 0 0 76 13 139
2019 11 to 20 years in current department or agency 45 26 12 12 5 0 0 70 17 74
2019 More than 20 years in current department or agency 40 30 12 11 6 0 0 71 17 19
2018 Less than 3 years in current department or agency 44 33 12 10 2 0 0 76 11 147
2018 3 to 10 years in current department or agency 41 41 6 6 5 0 0 83 11 119
2018 11 to 20 years in current department or agency 43 37 10 3 7 0 0 80 10 61
2018 More than 20 years in current department or agency 25 54 21 0 0 0 0 79 0 23
2017 Less than 3 years in current department or agency 43 34 11 8 2 0 2 78 11 161
2017 3 to 10 years in current department or agency 41 35 10 8 5 0 0 76 13 165
2017 11 to 20 years in current department or agency 44 36 7 8 5 0 0 80 13 65
2017 More than 20 years in current department or agency 36 36 14 7 7 0 0 72 14 28
2014 Less than 3 years in current department or agency 44 32 10 10 4 0 1 76 14 130
2014 3 to 10 years in current department or agency 30 39 14 9 7 0 1 69 16 188
2014 11 to 20 years in current department or agency 27 45 13 12 4 0 0 71 15 77
2014 More than 20 years in current department or agency 37 29 17 8 9 0 0 67 17 23

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 38 11 4 1 0 0 84 5 231
2020 3 to 10 years in current department or agency 43 43 9 3 2 0 0 86 4 183
2020 11 to 20 years in current department or agency 46 36 7 6 5 0 0 82 11 87
2020 More than 20 years in current department or agency 23 58 16 3 0 0 0 81 3 27
2019 Less than 3 years in current department or agency 54 31 11 3 1 0 0 85 4 155
2019 3 to 10 years in current department or agency 39 37 13 7 4 0 0 76 11 137
2019 11 to 20 years in current department or agency 36 35 12 10 7 0 0 71 17 72
2019 More than 20 years in current department or agency 34 38 10 11 6 0 0 72 18 19
2018 Less than 3 years in current department or agency 48 33 15 3 1 0 0 81 5 150
2018 3 to 10 years in current department or agency 38 42 9 11 1 0 0 79 11 119
2018 11 to 20 years in current department or agency 43 29 19 7 2 0 0 72 9 63
2018 More than 20 years in current department or agency 22 43 20 10 5 0 0 64 15 22
2017 Less than 3 years in current department or agency 42 38 13 4 1 1 1 82 5 161
2017 3 to 10 years in current department or agency 38 39 16 5 3 0 0 77 8 165
2017 11 to 20 years in current department or agency 38 36 19 3 4 0 0 74 7 66
2017 More than 20 years in current department or agency 31 32 17 17 4 0 0 62 20 29
2014 Less than 3 years in current department or agency 42 40 8 6 3 1 0 83 9 130
2014 3 to 10 years in current department or agency 25 44 14 10 6 1 0 70 16 188
2014 11 to 20 years in current department or agency 22 47 21 4 6 0 0 70 9 77
2014 More than 20 years in current department or agency 33 42 12 9 4 0 0 75 13 23

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 37 8 4 1 0 0 87 5 231
2020 3 to 10 years in current department or agency 47 38 13 0 1 0 0 86 1 184
2020 11 to 20 years in current department or agency 55 32 5 4 3 0 0 88 8 89
2020 More than 20 years in current department or agency 59 25 16 0 0 0 0 84 0 27
2019 Less than 3 years in current department or agency 53 30 10 5 2 0 0 83 7 157
2019 3 to 10 years in current department or agency 47 40 7 3 3 0 0 87 6 140
2019 11 to 20 years in current department or agency 50 30 13 3 3 0 0 80 6 74
2019 More than 20 years in current department or agency 34 42 18 5 0 0 0 76 5 18
2018 Less than 3 years in current department or agency 50 33 10 5 2 0 0 82 7 150
2018 3 to 10 years in current department or agency 43 40 12 5 1 0 0 82 6 119
2018 11 to 20 years in current department or agency 46 39 8 3 3 0 0 86 6 63
2018 More than 20 years in current department or agency 29 51 19 0 0 0 0 81 0 23
2017 Less than 3 years in current department or agency 46 38 11 4 1 0 0 84 5 161
2017 3 to 10 years in current department or agency 44 36 10 5 5 1 0 81 9 165
2017 11 to 20 years in current department or agency 48 44 6 0 2 0 0 92 2 66
2017 More than 20 years in current department or agency 35 38 14 3 10 0 0 73 14 29
2014 Less than 3 years in current department or agency 49 35 9 6 1 0 0 83 8 130
2014 3 to 10 years in current department or agency 33 41 15 6 3 1 0 75 10 188
2014 11 to 20 years in current department or agency 34 47 12 3 4 0 0 81 7 77
2014 More than 20 years in current department or agency 37 46 8 0 8 0 0 83 8 23

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 27 16 4 4 0 0 75 8 228
2020 3 to 10 years in current department or agency 34 29 20 11 5 0 0 64 16 182
2020 11 to 20 years in current department or agency 27 48 15 8 3 0 0 75 11 88
2020 More than 20 years in current department or agency 30 35 9 20 6 0 0 65 26 28
2019 Less than 3 years in current department or agency 50 32 11 3 4 1 1 83 6 156
2019 3 to 10 years in current department or agency 27 33 27 11 2 0 0 60 13 139
2019 11 to 20 years in current department or agency 37 32 17 5 9 0 0 69 14 73
2019 More than 20 years in current department or agency 28 41 13 18 0 0 0 69 18 18
2018 Less than 3 years in current department or agency 57 27 12 1 1 0 1 85 3 150
2018 3 to 10 years in current department or agency 42 33 15 6 4 0 1 75 10 119
2018 11 to 20 years in current department or agency 41 42 12 3 2 0 0 83 5 64
2018 More than 20 years in current department or agency 44 32 19 0 5 0 0 76 5 23
2017 Less than 3 years in current department or agency 49 33 11 4 2 0 1 83 7 162
2017 3 to 10 years in current department or agency 39 37 14 8 1 1 1 77 9 165
2017 11 to 20 years in current department or agency 52 37 7 2 2 0 0 89 3 66
2017 More than 20 years in current department or agency 51 32 3 10 4 0 0 83 14 29
2014 Less than 3 years in current department or agency 46 34 14 5 1 0 0 80 5 130
2014 3 to 10 years in current department or agency 33 36 19 8 4 1 0 69 11 188
2014 11 to 20 years in current department or agency 41 40 8 6 5 0 0 81 11 77
2014 More than 20 years in current department or agency 24 59 9 4 4 0 0 83 8 23

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 9 22 36 19 11 2 1 31 32 230
2020 3 to 10 years in current department or agency 8 29 34 21 7 0 1 28 37 184
2020 11 to 20 years in current department or agency 9 25 39 23 4 0 0 27 34 89
2020 More than 20 years in current department or agency 4 26 41 18 12 0 0 29 30 28
2019 Less than 3 years in current department or agency 9 16 27 29 15 1 3 46 26 154
2019 3 to 10 years in current department or agency 10 25 39 18 7 0 1 25 36 140
2019 11 to 20 years in current department or agency 9 15 40 24 9 0 3 34 24 74
2019 More than 20 years in current department or agency 11 18 37 26 8 0 0 34 29 19
2018 Less than 3 years in current department or agency 6 16 40 24 14 0 1 38 22 150
2018 3 to 10 years in current department or agency 4 25 40 26 4 0 1 31 29 119
2018 11 to 20 years in current department or agency 6 26 42 20 6 0 0 26 32 64
2018 More than 20 years in current department or agency 15 12 57 5 12 0 0 17 26 23
2017 Less than 3 years in current department or agency 2 17 42 18 13 0 7 33 21 162
2017 3 to 10 years in current department or agency 8 25 40 15 8 0 3 24 34 164
2017 11 to 20 years in current department or agency 5 24 39 23 8 0 1 31 29 66
2017 More than 20 years in current department or agency 0 27 48 14 7 0 4 22 28 29
2014 Less than 3 years in current department or agency 7 21 32 22 12 3 4 37 29 130
2014 3 to 10 years in current department or agency 7 30 44 13 6 1 1 18 38 187
2014 11 to 20 years in current department or agency 20 23 40 16 1 0 0 17 43 77
2014 More than 20 years in current department or agency 9 42 30 19 0 0 0 19 51 23

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 4 6 24 30 32 2 2 64 11 228
2020 3 to 10 years in current department or agency 4 16 27 31 20 1 1 52 20 183
2020 11 to 20 years in current department or agency 8 14 25 28 22 1 0 51 23 89
2020 More than 20 years in current department or agency 0 10 28 40 22 0 0 62 10 28
2019 Less than 3 years in current department or agency 5 13 20 25 33 1 3 60 19 155
2019 3 to 10 years in current department or agency 8 22 24 29 15 0 1 45 30 140
2019 11 to 20 years in current department or agency 12 15 23 26 20 1 3 48 27 74
2019 More than 20 years in current department or agency 6 32 21 23 18 0 0 41 38 18
2018 Less than 3 years in current department or agency 3 12 23 28 32 2 1 62 15 149
2018 3 to 10 years in current department or agency 8 17 28 28 18 0 1 47 25 118
2018 11 to 20 years in current department or agency 8 7 41 30 12 1 0 43 15 64
2018 More than 20 years in current department or agency 15 19 23 19 12 0 13 35 39 23
2017 Less than 3 years in current department or agency 6 14 26 22 19 6 8 47 22 160
2017 3 to 10 years in current department or agency 12 19 27 25 10 3 5 38 33 164
2017 11 to 20 years in current department or agency 5 12 34 36 12 0 2 49 17 66
2017 More than 20 years in current department or agency 0 21 45 21 11 0 3 32 21 29
2014 Less than 3 years in current department or agency 7 17 18 25 19 7 8 51 28 129
2014 3 to 10 years in current department or agency 10 27 32 18 8 3 2 28 39 186
2014 11 to 20 years in current department or agency 10 26 33 22 6 3 0 29 37 77
2014 More than 20 years in current department or agency 13 13 43 25 7 0 0 32 25 23

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 7 13 31 28 15 4 2 45 22 230
2020 3 to 10 years in current department or agency 8 15 37 26 11 1 1 38 24 182
2020 11 to 20 years in current department or agency 11 23 36 20 10 0 0 29 34 89
2020 More than 20 years in current department or agency 7 15 46 17 16 0 0 33 21 28
2019 Less than 3 years in current department or agency 7 17 29 25 15 3 3 43 26 152
2019 3 to 10 years in current department or agency 11 19 36 19 11 1 2 32 30 140
2019 11 to 20 years in current department or agency 9 23 27 30 6 0 4 38 34 73
2019 More than 20 years in current department or agency 22 18 49 6 6 0 0 12 39 19
2018 Less than 3 years in current department or agency 5 19 30 22 18 3 3 43 25 149
2018 3 to 10 years in current department or agency 11 20 32 28 10 0 0 37 31 119
2018 11 to 20 years in current department or agency 7 21 35 29 8 0 0 37 28 64
2018 More than 20 years in current department or agency 17 22 34 9 14 5 0 24 40 23
2017 Less than 3 years in current department or agency 5 11 42 21 14 2 5 38 17 162
2017 3 to 10 years in current department or agency 12 20 39 16 10 0 2 27 33 164
2017 11 to 20 years in current department or agency 7 19 29 30 10 1 3 42 27 66
2017 More than 20 years in current department or agency 4 48 38 3 7 0 0 11 51 29
2014 Less than 3 years in current department or agency 11 20 28 16 18 3 4 36 34 130
2014 3 to 10 years in current department or agency 13 27 29 20 5 1 4 27 42 187
2014 11 to 20 years in current department or agency 15 25 37 14 6 3 0 21 41 77
2014 More than 20 years in current department or agency 8 21 55 4 11 0 0 15 29 23

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 3 10 21 38 26 1 1 65 14 228
2020 3 to 10 years in current department or agency 8 17 31 34 9 0 1 43 25 183
2020 11 to 20 years in current department or agency 9 16 28 39 8 0 0 48 25 89
2020 More than 20 years in current department or agency 7 32 21 24 16 0 0 40 39 28
2019 Less than 3 years in current department or agency 3 11 27 32 24 1 1 57 15 152
2019 3 to 10 years in current department or agency 6 12 40 32 9 0 1 41 19 140
2019 11 to 20 years in current department or agency 9 8 37 36 7 0 3 44 18 74
2019 More than 20 years in current department or agency 6 18 32 45 0 0 0 45 23 19
2018 Less than 3 years in current department or agency 2 10 22 34 29 1 3 65 12 149
2018 3 to 10 years in current department or agency 4 18 29 35 13 0 2 48 22 119
2018 11 to 20 years in current department or agency 8 18 29 28 16 0 0 45 26 64
2018 More than 20 years in current department or agency 10 10 32 34 9 0 5 46 21 23
2017 Less than 3 years in current department or agency 2 10 20 37 24 1 4 65 13 161
2017 3 to 10 years in current department or agency 7 19 33 22 15 1 3 38 27 162
2017 11 to 20 years in current department or agency 4 11 33 41 8 0 3 50 16 65
2017 More than 20 years in current department or agency 0 13 59 24 4 0 0 28 13 29
2014 Less than 3 years in current department or agency 2 12 25 27 27 4 3 58 15 129
2014 3 to 10 years in current department or agency 5 22 36 27 8 2 1 36 27 187
2014 11 to 20 years in current department or agency 6 17 43 30 4 0 0 34 23 77
2014 More than 20 years in current department or agency 12 21 34 25 7 0 0 32 34 23

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 6 9 23 26 31 2 3 60 16 227
2020 3 to 10 years in current department or agency 10 23 26 29 10 1 1 40 34 184
2020 11 to 20 years in current department or agency 9 23 35 23 8 1 0 32 33 88
2020 More than 20 years in current department or agency 16 17 32 16 20 0 0 35 32 28
2019 Less than 3 years in current department or agency 4 8 25 25 33 3 1 61 13 152
2019 3 to 10 years in current department or agency 9 18 33 26 10 1 2 37 29 140
2019 11 to 20 years in current department or agency 12 19 29 29 8 1 3 38 32 74
2019 More than 20 years in current department or agency 10 16 15 47 11 0 0 58 26 19
2018 Less than 3 years in current department or agency 5 12 22 21 34 3 2 59 18 149
2018 3 to 10 years in current department or agency 11 20 33 24 11 0 2 35 31 119
2018 11 to 20 years in current department or agency 17 20 24 23 16 0 0 39 37 62
2018 More than 20 years in current department or agency 10 31 18 21 15 5 0 38 43 23
2017 Less than 3 years in current department or agency 3 16 23 25 22 3 9 53 21 162
2017 3 to 10 years in current department or agency 12 16 34 16 15 1 6 33 30 163
2017 11 to 20 years in current department or agency 7 23 31 28 8 0 3 37 31 66
2017 More than 20 years in current department or agency 7 10 41 32 7 0 4 40 18 29
2014 Less than 3 years in current department or agency 4 14 23 22 23 4 10 52 21 130
2014 3 to 10 years in current department or agency 14 29 31 17 6 2 2 24 44 187
2014 11 to 20 years in current department or agency 20 28 30 15 4 2 1 19 50 77
2014 More than 20 years in current department or agency 13 29 41 17 0 0 0 17 42 23

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 5 11 24 26 29 5 2 58 16 228
2020 3 to 10 years in current department or agency 7 20 24 30 17 1 2 48 28 182
2020 11 to 20 years in current department or agency 6 14 31 35 14 0 0 49 20 87
2020 More than 20 years in current department or agency 4 7 34 28 22 4 0 53 12 28
2019 Less than 3 years in current department or agency 12 15 17 22 27 2 4 53 29 152
2019 3 to 10 years in current department or agency 13 30 24 18 12 1 2 31 44 140
2019 11 to 20 years in current department or agency 15 24 33 20 7 0 2 27 40 73
2019 More than 20 years in current department or agency 5 39 31 11 8 5 0 21 46 19
2018 Less than 3 years in current department or agency 7 15 24 21 21 8 4 48 25 148
2018 3 to 10 years in current department or agency 12 24 31 19 13 0 0 33 36 119
2018 11 to 20 years in current department or agency 15 22 26 28 10 0 0 38 37 64
2018 More than 20 years in current department or agency 5 29 42 12 12 0 0 24 34 23
2017 Less than 3 years in current department or agency 11 23 18 17 14 10 8 37 41 162
2017 3 to 10 years in current department or agency 21 20 25 17 11 1 5 29 44 164
2017 11 to 20 years in current department or agency 3 20 26 35 12 0 3 49 24 66
2017 More than 20 years in current department or agency 0 38 24 32 3 0 4 36 39 29
2014 Less than 3 years in current department or agency 7 13 23 24 16 12 5 49 24 130
2014 3 to 10 years in current department or agency 10 20 29 26 10 3 2 38 31 187
2014 11 to 20 years in current department or agency 11 18 26 29 12 3 1 43 30 77
2014 More than 20 years in current department or agency 4 47 24 13 12 0 0 25 51 23

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 6 9 25 31 22 5 2 57 16 230
2020 3 to 10 years in current department or agency 7 13 34 34 12 0 1 46 20 184
2020 11 to 20 years in current department or agency 9 21 38 24 8 0 0 32 30 89
2020 More than 20 years in current department or agency 10 14 39 15 22 0 0 37 24 28
2019 Less than 3 years in current department or agency 7 12 29 31 17 1 3 50 20 152
2019 3 to 10 years in current department or agency 9 15 40 24 10 0 1 35 25 139
2019 11 to 20 years in current department or agency 14 11 42 21 9 3 2 31 25 74
2019 More than 20 years in current department or agency 12 25 43 15 0 5 0 15 39 19
2018 Less than 3 years in current department or agency 9 10 29 25 21 3 3 49 20 149
2018 3 to 10 years in current department or agency 8 16 42 24 8 1 0 33 25 118
2018 11 to 20 years in current department or agency 10 17 43 18 11 2 0 29 27 64
2018 More than 20 years in current department or agency 5 34 34 18 9 0 0 27 39 23
2017 Less than 3 years in current department or agency 6 14 36 22 11 6 5 37 22 162
2017 3 to 10 years in current department or agency 9 20 38 20 8 1 3 29 30 164
2017 11 to 20 years in current department or agency 3 20 41 22 12 0 2 35 23 66
2017 More than 20 years in current department or agency 0 41 42 11 7 0 0 18 41 29
2014 Less than 3 years in current department or agency 8 19 29 16 18 5 5 38 30 130
2014 3 to 10 years in current department or agency 17 17 30 18 12 3 2 32 36 186
2014 11 to 20 years in current department or agency 10 25 46 12 5 0 2 17 36 77
2014 More than 20 years in current department or agency 4 17 58 13 8 0 0 21 21 23

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 3 10 31 33 21 0 3 55 13 230
2020 3 to 10 years in current department or agency 3 13 38 31 14 0 1 45 16 184
2020 11 to 20 years in current department or agency 4 18 30 31 13 0 3 45 23 89
2020 More than 20 years in current department or agency 3 13 33 32 18 0 0 51 16 28
2019 Less than 3 years in current department or agency 4 8 17 38 30 1 3 71 12 153
2019 3 to 10 years in current department or agency 2 11 34 34 17 0 1 52 13 139
2019 11 to 20 years in current department or agency 6 5 34 36 16 1 2 53 11 74
2019 More than 20 years in current department or agency 0 0 19 49 27 0 5 80 0 19
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 34 14 4 2 6 3 78 7 229
2020 3 to 10 years in current department or agency 39 30 13 8 2 5 2 75 11 184
2020 11 to 20 years in current department or agency 32 36 17 7 5 1 2 70 13 89
2020 More than 20 years in current department or agency 40 46 11 0 0 4 0 89 0 28
2019 Less than 3 years in current department or agency 41 26 16 4 4 3 5 74 9 156
2019 3 to 10 years in current department or agency 34 36 11 6 7 4 2 74 14 140
2019 11 to 20 years in current department or agency 26 30 15 11 9 6 2 61 22 74
2019 More than 20 years in current department or agency 28 37 8 9 18 0 0 65 27 19
2018 Less than 3 years in current department or agency 35 32 12 5 3 5 9 78 9 150
2018 3 to 10 years in current department or agency 34 31 13 12 4 4 1 69 17 119
2018 11 to 20 years in current department or agency 29 36 11 16 8 0 0 65 24 64
2018 More than 20 years in current department or agency 24 31 21 5 10 5 5 60 16 23
2017 Less than 3 years in current department or agency 33 30 14 4 3 8 8 75 8 162
2017 3 to 10 years in current department or agency 32 29 10 13 6 4 6 68 21 165
2017 11 to 20 years in current department or agency 34 32 17 5 5 4 3 71 11 66
2017 More than 20 years in current department or agency 24 42 10 3 10 7 3 74 15 29
2014 Less than 3 years in current department or agency 38 25 7 6 3 10 10 80 11 130
2014 3 to 10 years in current department or agency 28 30 14 13 9 2 3 62 23 187
2014 11 to 20 years in current department or agency 22 38 10 17 9 2 1 62 27 77
2014 More than 20 years in current department or agency 32 34 17 13 4 0 0 66 17 23

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 28 7 6 1 0 0 85 8 230
2020 3 to 10 years in current department or agency 59 26 8 5 2 0 0 86 7 184
2020 11 to 20 years in current department or agency 54 25 7 11 3 0 0 80 13 89
2020 More than 20 years in current department or agency 52 40 4 4 0 0 0 92 4 28
2019 Less than 3 years in current department or agency 58 21 9 6 5 1 0 80 11 157
2019 3 to 10 years in current department or agency 53 29 8 3 7 1 0 82 10 140
2019 11 to 20 years in current department or agency 44 27 15 6 8 0 0 71 14 74
2019 More than 20 years in current department or agency 41 42 7 4 7 0 0 83 10 18
2018 Less than 3 years in current department or agency 53 32 5 6 1 3 0 88 7 149
2018 3 to 10 years in current department or agency 48 33 6 8 4 1 0 82 12 118
2018 11 to 20 years in current department or agency 43 31 11 8 5 2 0 76 13 64
2018 More than 20 years in current department or agency 38 43 10 9 0 0 0 81 9 23
2017 Less than 3 years in current department or agency 55 29 9 4 1 1 0 85 6 162
2017 3 to 10 years in current department or agency 51 29 7 9 4 0 1 80 12 165
2017 11 to 20 years in current department or agency 50 34 6 6 3 0 0 84 10 66
2017 More than 20 years in current department or agency 50 35 0 11 4 0 0 86 14 28
2014 Less than 3 years in current department or agency 59 26 4 7 3 1 0 86 10 130
2014 3 to 10 years in current department or agency 35 33 10 13 8 1 1 68 22 188
2014 11 to 20 years in current department or agency 39 35 13 4 9 0 0 74 13 76
2014 More than 20 years in current department or agency 45 38 13 0 0 0 4 87 0 23

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 66 27 4 2 1 0 0 93 3 229
2020 3 to 10 years in current department or agency 67 26 2 4 1 0 0 93 4 184
2020 11 to 20 years in current department or agency 64 30 3 0 3 0 0 94 3 89
2020 More than 20 years in current department or agency 68 28 4 0 0 0 0 96 0 28
2019 Less than 3 years in current department or agency 62 24 3 5 5 0 0 87 10 156
2019 3 to 10 years in current department or agency 56 28 9 4 3 0 0 84 7 140
2019 11 to 20 years in current department or agency 50 30 7 7 6 0 0 79 13 73
2019 More than 20 years in current department or agency 41 41 6 6 6 0 0 82 12 19
2018 Less than 3 years in current department or agency 63 27 5 3 0 2 0 92 3 150
2018 3 to 10 years in current department or agency 54 34 7 4 1 0 0 88 5 119
2018 11 to 20 years in current department or agency 44 40 7 7 2 0 0 85 8 64
2018 More than 20 years in current department or agency 34 52 10 0 5 0 0 85 5 23
2017 Less than 3 years in current department or agency 57 36 4 3 0 0 0 92 3 162
2017 3 to 10 years in current department or agency 50 33 7 7 3 0 1 83 9 165
2017 11 to 20 years in current department or agency 51 38 3 5 2 0 0 90 7 66
2017 More than 20 years in current department or agency 53 33 7 4 3 0 0 86 7 29
2014 Less than 3 years in current department or agency 61 30 5 3 0 1 0 91 4 130
2014 3 to 10 years in current department or agency 37 41 12 7 3 0 0 78 10 188
2014 11 to 20 years in current department or agency 32 40 14 7 7 0 0 72 14 76
2014 More than 20 years in current department or agency 50 37 13 0 0 0 0 87 0 23

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 34 10 3 1 0 0 86 4 230
2020 3 to 10 years in current department or agency 55 31 10 3 0 1 0 87 3 180
2020 11 to 20 years in current department or agency 62 24 9 3 3 0 0 85 6 88
2020 More than 20 years in current department or agency 53 39 8 0 0 0 0 92 0 28
2019 Less than 3 years in current department or agency 56 28 8 5 2 1 0 84 7 155
2019 3 to 10 years in current department or agency 50 34 9 4 2 0 0 84 7 139
2019 11 to 20 years in current department or agency 42 32 11 11 1 2 0 76 13 71
2019 More than 20 years in current department or agency 28 49 5 6 6 5 0 81 13 19
2018 Less than 3 years in current department or agency 50 35 10 2 1 1 1 86 4 150
2018 3 to 10 years in current department or agency 51 38 7 2 2 0 0 89 3 119
2018 11 to 20 years in current department or agency 43 39 12 5 2 0 0 82 7 63
2018 More than 20 years in current department or agency 31 50 19 0 0 0 0 81 0 23

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 27 8 2 3 11 3 85 6 229
2020 3 to 10 years in current department or agency 55 20 9 4 2 5 5 83 6 184
2020 11 to 20 years in current department or agency 54 19 9 0 4 8 6 85 4 89
2020 More than 20 years in current department or agency 50 30 11 0 4 4 0 84 4 28
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 24 13 5 3 2 3 78 8 229
2020 3 to 10 years in current department or agency 60 23 11 3 1 0 2 85 4 185
2020 11 to 20 years in current department or agency 62 16 17 3 1 0 1 79 4 89
2020 More than 20 years in current department or agency 55 26 15 0 0 0 4 84 0 28
2019 Less than 3 years in current department or agency 59 23 8 3 1 2 4 87 4 156
2019 3 to 10 years in current department or agency 47 30 11 5 3 1 1 79 9 140
2019 11 to 20 years in current department or agency 56 19 22 0 2 0 1 76 2 74
2019 More than 20 years in current department or agency 45 26 18 6 0 0 5 75 7 19

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 30 15 4 2 0 0 79 5 229
2020 3 to 10 years in current department or agency 55 29 8 5 2 0 1 85 7 184
2020 11 to 20 years in current department or agency 56 28 11 3 3 0 0 83 6 89
2020 More than 20 years in current department or agency 51 38 4 7 0 0 0 89 7 28
2019 Less than 3 years in current department or agency 55 30 8 5 1 1 0 86 6 155
2019 3 to 10 years in current department or agency 44 33 11 6 6 0 1 77 12 139
2019 11 to 20 years in current department or agency 50 33 11 3 3 0 0 83 6 74
2019 More than 20 years in current department or agency 35 36 23 0 6 0 0 71 6 19
2018 Less than 3 years in current department or agency 52 34 8 5 1 0 0 86 7 150
2018 3 to 10 years in current department or agency 54 29 7 6 4 0 0 83 10 119
2018 11 to 20 years in current department or agency 48 28 17 7 0 0 0 76 7 63
2018 More than 20 years in current department or agency 29 52 10 9 0 0 0 81 9 23
2017 Less than 3 years in current department or agency 43 38 9 6 3 1 0 81 9 162
2017 3 to 10 years in current department or agency 34 42 9 10 6 0 0 76 15 165
2017 11 to 20 years in current department or agency 41 41 6 7 5 0 0 82 12 66
2017 More than 20 years in current department or agency 31 45 3 13 7 0 0 76 20 29
2014 Less than 3 years in current department or agency 43 29 11 12 4 0 2 73 15 130
2014 3 to 10 years in current department or agency 36 37 9 10 5 1 1 75 16 188
2014 11 to 20 years in current department or agency 33 41 11 9 6 0 0 75 14 77
2014 More than 20 years in current department or agency 29 38 25 0 9 0 0 67 9 23

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 22 15 4 2 1 0 78 7 230
2020 3 to 10 years in current department or agency 53 29 11 2 2 1 1 84 4 185
2020 11 to 20 years in current department or agency 63 19 13 3 3 0 0 81 6 88
2020 More than 20 years in current department or agency 48 38 3 0 4 4 4 93 4 28

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 29 9 3 2 0 0 86 5 228
2020 3 to 10 years in current department or agency 59 24 8 4 2 1 2 85 6 185
2020 11 to 20 years in current department or agency 57 24 11 6 3 0 0 81 8 89
2020 More than 20 years in current department or agency 56 32 7 4 0 0 0 89 4 28
2019 Less than 3 years in current department or agency 62 25 6 5 1 0 1 88 5 154
2019 3 to 10 years in current department or agency 47 26 12 9 5 0 0 73 14 139
2019 11 to 20 years in current department or agency 40 35 14 6 5 1 0 76 10 73
2019 More than 20 years in current department or agency 45 34 14 0 6 0 0 79 6 19
2018 Less than 3 years in current department or agency 54 30 8 5 3 1 0 84 7 149
2018 3 to 10 years in current department or agency 56 29 8 4 3 0 1 85 7 119
2018 11 to 20 years in current department or agency 44 36 13 5 1 0 0 81 6 62
2018 More than 20 years in current department or agency 27 45 14 14 0 0 0 72 14 23
2017 Less than 3 years in current department or agency 49 36 6 7 1 1 0 86 8 162
2017 3 to 10 years in current department or agency 40 39 9 8 5 0 0 78 13 165
2017 11 to 20 years in current department or agency 47 36 6 8 4 0 0 83 11 66
2017 More than 20 years in current department or agency 31 41 10 14 4 0 0 72 17 29
2014 Less than 3 years in current department or agency 51 28 9 7 4 1 0 80 10 130
2014 3 to 10 years in current department or agency 38 35 12 9 6 1 0 73 15 188
2014 11 to 20 years in current department or agency 36 38 13 8 5 0 0 74 13 77
2014 More than 20 years in current department or agency 45 42 4 0 9 0 0 87 9 23

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 38 62 230
2020 3 to 10 years in current department or agency 38 62 184
2020 11 to 20 years in current department or agency 33 67 89
2020 More than 20 years in current department or agency 31 69 28

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 23 7 2 3 3 4 87 6 231
2020 3 to 10 years in current department or agency 64 16 5 2 1 4 7 91 3 185
2020 11 to 20 years in current department or agency 62 11 4 0 7 3 14 87 8 88
2020 More than 20 years in current department or agency 53 39 0 0 0 4 4 100 0 28

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 59 28 8 4 1 0 0 86 6 231
2020 3 to 10 years in current department or agency 62 26 6 2 2 1 1 89 5 185
2020 11 to 20 years in current department or agency 63 17 13 5 3 0 0 79 8 89
2020 More than 20 years in current department or agency 57 31 8 4 0 0 0 88 4 28
2019 Less than 3 years in current department or agency 65 20 5 9 1 0 0 86 10 156
2019 3 to 10 years in current department or agency 50 26 12 9 4 0 0 75 13 140
2019 11 to 20 years in current department or agency 51 30 5 10 4 0 0 81 14 73
2019 More than 20 years in current department or agency 43 38 6 0 12 0 0 81 12 19
2018 Less than 3 years in current department or agency 57 25 13 3 3 0 0 82 6 149
2018 3 to 10 years in current department or agency 57 26 7 4 5 0 0 83 10 119
2018 11 to 20 years in current department or agency 49 36 6 6 4 0 0 85 9 62
2018 More than 20 years in current department or agency 36 40 15 9 0 0 0 76 9 23
2017 Less than 3 years in current department or agency 57 29 8 2 4 0 0 86 6 160
2017 3 to 10 years in current department or agency 47 28 14 8 4 0 0 75 11 163
2017 11 to 20 years in current department or agency 58 26 9 4 4 0 0 83 8 66
2017 More than 20 years in current department or agency 38 38 7 7 10 0 0 76 17 29
2014 Less than 3 years in current department or agency 57 22 9 8 4 0 0 80 11 130
2014 3 to 10 years in current department or agency 40 34 12 5 8 1 0 74 13 188
2014 11 to 20 years in current department or agency 37 42 9 5 6 2 0 80 11 77
2014 More than 20 years in current department or agency 38 45 4 4 9 0 0 82 13 22
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 26 8 3 2 6 0 86 6 230
2020 3 to 10 years in current department or agency 46 40 10 2 1 2 0 86 3 185
2020 11 to 20 years in current department or agency 48 29 7 6 6 2 0 80 13 89
2020 More than 20 years in current department or agency 44 33 19 0 0 4 0 80 0 28
2019 Less than 3 years in current department or agency 62 22 6 5 3 3 0 86 8 156
2019 3 to 10 years in current department or agency 35 38 13 8 4 1 0 74 13 140
2019 11 to 20 years in current department or agency 32 37 9 7 14 1 0 69 21 74
2019 More than 20 years in current department or agency 28 34 9 12 18 0 0 61 29 19
2018 Less than 3 years in current department or agency 48 30 7 4 1 9 1 86 6 151
2018 3 to 10 years in current department or agency 32 38 14 9 6 1 0 71 15 119
2018 11 to 20 years in current department or agency 33 34 12 10 10 2 0 67 20 63
2018 More than 20 years in current department or agency 20 34 20 7 5 15 0 63 14 23
2017 Less than 3 years in current department or agency 43 31 9 6 1 8 1 82 8 162
2017 3 to 10 years in current department or agency 27 38 14 13 6 2 0 66 19 165
2017 11 to 20 years in current department or agency 36 27 22 7 3 4 0 66 11 66
2017 More than 20 years in current department or agency 14 52 17 4 14 0 0 66 17 29
2014 Less than 3 years in current department or agency 41 34 12 3 2 8 0 82 5 130
2014 3 to 10 years in current department or agency 22 39 14 13 7 4 0 63 22 186
2014 11 to 20 years in current department or agency 8 46 20 18 7 0 0 54 25 77
2014 More than 20 years in current department or agency 32 22 21 13 13 0 0 54 25 23

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 24 10 3 3 3 0 82 7 230
2020 3 to 10 years in current department or agency 44 37 13 5 1 0 0 81 6 183
2020 11 to 20 years in current department or agency 46 30 7 11 5 0 0 77 16 89
2020 More than 20 years in current department or agency 34 47 19 0 0 0 0 81 0 28
2019 Less than 3 years in current department or agency 57 22 10 7 3 1 0 80 10 156
2019 3 to 10 years in current department or agency 35 40 13 7 5 1 0 75 12 140
2019 11 to 20 years in current department or agency 33 42 2 11 10 1 0 75 22 74
2019 More than 20 years in current department or agency 28 28 14 18 11 0 0 56 29 19
2018 Less than 3 years in current department or agency 49 35 8 4 1 1 1 87 5 150
2018 3 to 10 years in current department or agency 31 40 13 12 3 0 0 71 15 117
2018 11 to 20 years in current department or agency 25 44 20 8 3 0 0 69 11 62
2018 More than 20 years in current department or agency 17 34 36 7 5 0 0 52 12 23
2017 Less than 3 years in current department or agency 38 40 11 6 1 4 1 81 8 162
2017 3 to 10 years in current department or agency 23 39 19 13 5 0 0 63 19 165
2017 11 to 20 years in current department or agency 24 42 20 9 3 1 0 67 12 66
2017 More than 20 years in current department or agency 14 45 17 7 17 0 0 59 24 29
2014 Less than 3 years in current department or agency 40 40 11 3 2 3 0 83 6 130
2014 3 to 10 years in current department or agency 18 41 20 11 8 2 0 60 19 187
2014 11 to 20 years in current department or agency 6 50 20 14 9 1 0 57 23 77
2014 More than 20 years in current department or agency 28 39 12 4 17 0 0 67 21 23

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 32 13 5 3 5 0 78 8 229
2020 3 to 10 years in current department or agency 32 35 23 7 1 2 0 68 8 185
2020 11 to 20 years in current department or agency 29 40 9 5 14 2 0 71 19 89
2020 More than 20 years in current department or agency 33 35 24 7 0 0 0 69 7 27
2019 Less than 3 years in current department or agency 45 29 12 7 5 2 0 76 12 156
2019 3 to 10 years in current department or agency 23 46 15 9 7 1 0 70 16 140
2019 11 to 20 years in current department or agency 20 34 16 13 11 6 0 57 26 74
2019 More than 20 years in current department or agency 23 28 25 6 18 0 0 51 24 19
2018 Less than 3 years in current department or agency 40 33 12 6 1 8 0 79 7 151
2018 3 to 10 years in current department or agency 17 45 14 16 5 4 0 64 21 119
2018 11 to 20 years in current department or agency 16 37 20 13 9 5 0 55 23 63
2018 More than 20 years in current department or agency 14 30 24 17 5 10 0 49 24 23
2017 Less than 3 years in current department or agency 21 39 15 9 3 11 1 68 15 161
2017 3 to 10 years in current department or agency 15 39 20 18 8 0 0 55 25 165
2017 11 to 20 years in current department or agency 17 40 22 10 9 1 0 57 20 66
2017 More than 20 years in current department or agency 10 38 21 7 21 3 0 50 28 29
2014 Less than 3 years in current department or agency 25 32 22 10 3 8 0 62 14 130
2014 3 to 10 years in current department or agency 14 33 22 17 10 4 0 49 29 187
2014 11 to 20 years in current department or agency 3 50 18 19 7 1 0 54 27 77
2014 More than 20 years in current department or agency 24 38 17 9 13 0 0 62 21 23

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 37 11 7 2 5 0 79 9 231
2020 3 to 10 years in current department or agency 24 42 20 12 2 0 0 67 14 184
2020 11 to 20 years in current department or agency 27 36 11 16 10 0 0 64 25 89
2020 More than 20 years in current department or agency 24 42 22 11 0 0 0 66 11 28
2019 Less than 3 years in current department or agency 42 34 8 8 5 3 0 78 13 155
2019 3 to 10 years in current department or agency 21 38 16 15 9 1 0 59 24 140
2019 11 to 20 years in current department or agency 21 35 20 9 13 3 0 58 22 74
2019 More than 20 years in current department or agency 23 37 10 11 18 0 0 60 29 19
2018 Less than 3 years in current department or agency 37 36 12 8 1 7 0 78 9 151
2018 3 to 10 years in current department or agency 14 47 17 16 6 1 0 61 22 118
2018 11 to 20 years in current department or agency 15 37 31 4 12 2 0 52 16 63
2018 More than 20 years in current department or agency 9 33 39 9 10 0 0 42 19 23
2017 Less than 3 years in current department or agency 24 43 12 10 3 6 1 73 15 160
2017 3 to 10 years in current department or agency 18 35 18 21 8 1 0 53 29 165
2017 11 to 20 years in current department or agency 21 33 22 17 7 0 0 54 25 66
2017 More than 20 years in current department or agency 11 44 20 14 10 0 0 55 25 29
2014 Less than 3 years in current department or agency 28 38 15 11 4 4 0 69 16 129
2014 3 to 10 years in current department or agency 13 31 18 23 11 3 0 46 35 187
2014 11 to 20 years in current department or agency 5 34 19 30 12 1 0 39 42 77
2014 More than 20 years in current department or agency 24 30 29 4 13 0 0 54 17 23

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 64 21 7 4 2 2 0 87 6 231
2020 3 to 10 years in current department or agency 70 19 8 1 1 1 0 90 1 185
2020 11 to 20 years in current department or agency 59 28 10 3 0 0 0 87 3 89
2020 More than 20 years in current department or agency 61 21 14 0 0 4 0 85 0 28
2019 Less than 3 years in current department or agency 75 15 5 2 1 1 1 91 3 157
2019 3 to 10 years in current department or agency 59 29 10 1 0 1 0 89 1 140
2019 11 to 20 years in current department or agency 62 29 1 2 4 1 0 92 6 74
2019 More than 20 years in current department or agency 58 31 5 6 0 0 0 89 6 19
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 37 12 3 1 1 0 84 4 231
2020 3 to 10 years in current department or agency 40 49 7 4 1 1 0 89 4 185
2020 11 to 20 years in current department or agency 34 44 12 5 4 1 0 79 9 89
2020 More than 20 years in current department or agency 27 66 4 3 0 0 0 93 3 28
2019 Less than 3 years in current department or agency 53 40 3 3 0 1 0 94 3 156
2019 3 to 10 years in current department or agency 37 44 13 3 2 0 0 81 5 140
2019 11 to 20 years in current department or agency 28 52 6 4 9 1 0 81 13 74
2019 More than 20 years in current department or agency 39 35 14 0 13 0 0 73 13 18
2018 Less than 3 years in current department or agency 49 39 8 3 0 1 1 89 3 151
2018 3 to 10 years in current department or agency 33 52 9 3 3 1 0 85 5 119
2018 11 to 20 years in current department or agency 25 45 19 10 2 0 0 69 12 63
2018 More than 20 years in current department or agency 29 32 32 7 0 0 0 61 7 23
2017 Less than 3 years in current department or agency 34 53 5 6 0 2 0 89 6 161
2017 3 to 10 years in current department or agency 35 39 12 9 5 0 0 74 13 165
2017 11 to 20 years in current department or agency 36 43 13 5 3 0 0 79 8 65
2017 More than 20 years in current department or agency 11 48 24 14 3 0 0 59 18 29
2014 Less than 3 years in current department or agency 36 48 10 4 0 2 0 86 4 130
2014 3 to 10 years in current department or agency 26 48 12 11 2 1 0 75 13 188
2014 11 to 20 years in current department or agency 21 55 12 9 2 0 0 77 11 77
2014 More than 20 years in current department or agency 41 38 4 4 13 0 0 79 17 23

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 42 14 6 1 4 0 78 7 228
2020 3 to 10 years in current department or agency 23 47 15 13 2 0 0 70 15 184
2020 11 to 20 years in current department or agency 15 51 13 13 7 1 0 67 20 89
2020 More than 20 years in current department or agency 26 57 17 0 0 0 0 83 0 28
2019 Less than 3 years in current department or agency 32 35 15 10 4 4 0 70 15 157
2019 3 to 10 years in current department or agency 22 34 24 15 5 0 0 56 20 140
2019 11 to 20 years in current department or agency 6 53 21 12 9 0 0 59 20 71
2019 More than 20 years in current department or agency 28 29 9 16 18 0 0 57 34 19

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 34 15 7 5 4 0 71 13 230
2020 3 to 10 years in current department or agency 31 39 15 10 2 3 1 72 12 184
2020 11 to 20 years in current department or agency 30 42 10 13 4 1 0 73 17 89
2020 More than 20 years in current department or agency 32 47 7 10 4 0 0 79 13 28
2019 Less than 3 years in current department or agency 46 26 12 8 4 4 0 75 12 156
2019 3 to 10 years in current department or agency 27 37 21 9 5 0 1 64 15 140
2019 11 to 20 years in current department or agency 24 34 18 10 10 2 2 61 21 74
2019 More than 20 years in current department or agency 31 25 21 6 18 0 0 56 23 19
2018 Less than 3 years in current department or agency 37 30 14 7 7 2 3 70 15 150
2018 3 to 10 years in current department or agency 26 43 19 8 3 1 0 69 12 119
2018 11 to 20 years in current department or agency 26 46 12 7 9 0 0 72 16 64
2018 More than 20 years in current department or agency 24 42 19 7 5 0 2 68 12 23
2017 Less than 3 years in current department or agency 27 35 13 12 3 8 2 68 17 160
2017 3 to 10 years in current department or agency 31 34 16 10 6 2 1 67 16 164
2017 11 to 20 years in current department or agency 35 34 19 6 4 1 2 71 10 66
2017 More than 20 years in current department or agency 32 35 13 3 7 3 7 74 12 29
2014 Less than 3 years in current department or agency 35 28 18 8 5 4 2 67 14 130
2014 3 to 10 years in current department or agency 22 42 11 13 8 2 2 66 22 188
2014 11 to 20 years in current department or agency 21 35 20 11 9 4 0 58 22 77
2014 More than 20 years in current department or agency 37 25 21 8 9 0 0 62 17 23

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 40 14 3 2 2 0 80 6 229
2020 3 to 10 years in current department or agency 39 38 17 3 1 2 0 79 4 184
2020 11 to 20 years in current department or agency 37 35 18 6 3 0 0 72 9 88
2020 More than 20 years in current department or agency 39 41 18 3 0 0 0 79 3 28
2019 Less than 3 years in current department or agency 47 28 16 4 3 1 0 76 7 157
2019 3 to 10 years in current department or agency 32 34 20 13 2 0 0 66 15 140
2019 11 to 20 years in current department or agency 26 41 20 4 8 0 0 67 13 74
2019 More than 20 years in current department or agency 33 46 5 3 6 0 5 84 10 18
2018 Less than 3 years in current department or agency 43 36 16 3 0 3 0 81 3 151
2018 3 to 10 years in current department or agency 30 44 15 9 1 1 0 74 10 119
2018 11 to 20 years in current department or agency 33 37 14 12 5 0 0 70 17 64
2018 More than 20 years in current department or agency 24 40 21 5 5 5 0 68 10 23

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 27 20 4 5 14 0 66 11 231
2020 3 to 10 years in current department or agency 25 26 18 10 4 13 4 61 17 184
2020 11 to 20 years in current department or agency 25 24 13 14 12 9 3 56 29 88
2020 More than 20 years in current department or agency 38 26 4 4 10 18 0 78 17 28
2019 Less than 3 years in current department or agency 38 19 17 8 5 11 2 66 14 157
2019 3 to 10 years in current department or agency 22 16 22 20 11 6 4 42 34 140
2019 11 to 20 years in current department or agency 10 28 20 12 19 7 4 42 35 74
2019 More than 20 years in current department or agency 22 24 18 12 18 5 0 49 32 18
2018 Less than 3 years in current department or agency 27 22 19 11 4 14 2 59 18 149
2018 3 to 10 years in current department or agency 15 23 21 17 12 7 5 43 34 119
2018 11 to 20 years in current department or agency 18 26 19 12 17 5 3 48 31 64
2018 More than 20 years in current department or agency 5 34 19 17 5 5 15 49 27 23
2017 Less than 3 years in current department or agency 16 25 14 10 4 23 7 60 21 161
2017 3 to 10 years in current department or agency 13 22 20 14 14 11 6 42 34 165
2017 11 to 20 years in current department or agency 28 25 15 11 17 3 1 56 29 66
2017 More than 20 years in current department or agency 7 35 24 7 14 7 7 48 24 29
2014 Less than 3 years in current department or agency 21 22 18 12 6 16 5 55 22 129
2014 3 to 10 years in current department or agency 10 18 16 23 19 11 3 32 49 186
2014 11 to 20 years in current department or agency 10 14 24 16 20 11 5 28 43 77
2014 More than 20 years in current department or agency 11 29 25 4 21 9 0 44 28 23

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 29 15 7 4 3 0 73 11 230
2020 3 to 10 years in current department or agency 33 38 14 11 2 2 1 73 13 185
2020 11 to 20 years in current department or agency 24 41 18 9 8 0 0 66 17 89
2020 More than 20 years in current department or agency 45 36 12 4 0 3 0 84 4 27
2019 Less than 3 years in current department or agency 46 29 11 7 2 4 1 79 9 156
2019 3 to 10 years in current department or agency 34 35 14 11 4 2 1 70 16 138
2019 11 to 20 years in current department or agency 25 35 17 12 11 0 0 60 23 74
2019 More than 20 years in current department or agency 22 40 10 6 17 0 4 65 24 19
2018 Less than 3 years in current department or agency 42 34 13 5 3 3 1 79 8 151
2018 3 to 10 years in current department or agency 35 34 16 9 5 1 1 70 14 119
2018 11 to 20 years in current department or agency 30 46 8 9 6 0 0 76 16 64
2018 More than 20 years in current department or agency 26 30 31 10 0 0 2 58 10 23
2017 Less than 3 years in current department or agency 45 37 5 3 1 8 1 90 4 162
2017 3 to 10 years in current department or agency 43 29 15 8 5 1 0 72 13 164
2017 11 to 20 years in current department or agency 40 41 10 4 5 0 0 80 9 65
2017 More than 20 years in current department or agency 34 45 3 10 4 4 0 82 14 29
2014 Less than 3 years in current department or agency 43 27 11 4 3 7 5 79 8 130
2014 3 to 10 years in current department or agency 40 30 9 10 10 1 0 70 20 188
2014 11 to 20 years in current department or agency 37 48 4 7 4 0 0 86 11 77
2014 More than 20 years in current department or agency 50 29 8 8 4 0 0 79 12 23

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 32 15 11 7 4 0 65 19 231
2020 3 to 10 years in current department or agency 27 29 13 16 8 3 4 60 26 185
2020 11 to 20 years in current department or agency 17 31 10 19 17 1 6 51 39 89
2020 More than 20 years in current department or agency 18 41 16 9 6 7 4 66 17 28
2019 Less than 3 years in current department or agency 36 29 7 12 7 7 3 71 21 157
2019 3 to 10 years in current department or agency 25 24 17 17 14 1 2 50 32 140
2019 11 to 20 years in current department or agency 13 22 18 22 19 5 2 38 43 74
2019 More than 20 years in current department or agency 22 20 9 5 29 0 15 50 40 19
2018 Less than 3 years in current department or agency 27 32 15 12 7 3 4 64 20 151
2018 3 to 10 years in current department or agency 24 24 15 15 17 1 3 51 33 119
2018 11 to 20 years in current department or agency 18 27 15 19 21 0 0 45 40 64
2018 More than 20 years in current department or agency 8 32 29 10 5 0 16 48 17 23
2017 Less than 3 years in current department or agency 24 28 11 14 9 6 8 60 27 162
2017 3 to 10 years in current department or agency 24 26 14 15 20 1 2 50 36 165
2017 11 to 20 years in current department or agency 19 29 15 25 11 1 0 49 36 66
2017 More than 20 years in current department or agency 21 31 10 7 21 4 7 58 31 29
2014 Less than 3 years in current department or agency 24 21 18 14 11 6 6 52 28 130
2014 3 to 10 years in current department or agency 14 25 13 18 28 3 0 40 47 188
2014 11 to 20 years in current department or agency 7 21 16 19 33 1 3 29 54 77
2014 More than 20 years in current department or agency 13 32 8 17 30 0 0 45 47 23

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 23 9 5 5 0 2 81 10 230
2020 3 to 10 years in current department or agency 50 23 14 8 1 0 4 76 10 185
2020 11 to 20 years in current department or agency 53 20 17 8 1 0 0 74 9 89
2020 More than 20 years in current department or agency 59 27 0 6 3 0 4 90 10 28
2019 Less than 3 years in current department or agency 59 17 10 5 4 0 5 81 9 157
2019 3 to 10 years in current department or agency 43 27 17 3 4 0 5 75 8 140
2019 11 to 20 years in current department or agency 58 16 8 4 8 3 4 78 13 74
2019 More than 20 years in current department or agency 36 21 34 0 0 0 9 63 0 19

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 22 15 5 5 0 2 75 10 230
2020 3 to 10 years in current department or agency 52 21 12 11 1 0 3 75 12 184
2020 11 to 20 years in current department or agency 60 23 10 3 3 1 0 84 6 89
2020 More than 20 years in current department or agency 58 30 8 0 0 0 4 92 0 28
2019 Less than 3 years in current department or agency 65 16 9 3 2 3 2 85 6 156
2019 3 to 10 years in current department or agency 57 21 11 4 2 1 5 83 6 139
2019 11 to 20 years in current department or agency 67 13 9 5 2 1 2 83 7 74
2019 More than 20 years in current department or agency 50 29 6 0 5 0 9 87 6 18

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 76 10 5 0 2 4 2 92 3 231
2020 3 to 10 years in current department or agency 77 8 6 1 1 3 5 92 2 183
2020 11 to 20 years in current department or agency 80 7 5 0 4 2 2 91 4 88
2020 More than 20 years in current department or agency 74 22 0 0 0 0 4 100 0 27
2019 Less than 3 years in current department or agency 82 6 4 2 1 1 4 93 3 155
2019 3 to 10 years in current department or agency 69 13 5 1 0 5 7 93 2 140
2019 11 to 20 years in current department or agency 69 7 4 7 4 3 6 84 12 73
2019 More than 20 years in current department or agency 62 11 6 6 5 0 9 81 13 19

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 74 13 5 2 2 1 3 91 4 230
2020 3 to 10 years in current department or agency 75 8 6 1 1 2 7 91 3 182
2020 11 to 20 years in current department or agency 81 6 2 0 3 2 6 95 3 89
2020 More than 20 years in current department or agency 75 18 0 3 0 0 4 97 3 28
2019 Less than 3 years in current department or agency 80 5 3 1 0 2 8 95 2 156
2019 3 to 10 years in current department or agency 76 7 2 1 1 1 12 95 2 140
2019 11 to 20 years in current department or agency 78 7 3 1 2 0 9 93 4 74
2019 More than 20 years in current department or agency 74 5 6 0 0 0 14 93 0 19

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 39 18 5 2 3 0 74 7 230
2020 3 to 10 years in current department or agency 24 48 18 7 2 0 0 73 9 185
2020 11 to 20 years in current department or agency 35 43 12 6 3 1 0 80 9 88
2020 More than 20 years in current department or agency 23 50 20 4 0 3 0 75 4 27
2019 Less than 3 years in current department or agency 42 31 15 8 2 1 1 74 11 157
2019 3 to 10 years in current department or agency 26 41 18 9 3 2 0 69 13 140
2019 11 to 20 years in current department or agency 18 47 16 12 6 2 0 66 18 74
2019 More than 20 years in current department or agency 28 38 11 5 6 11 0 74 13 19
2018 Less than 3 years in current department or agency 30 41 17 7 1 3 1 74 8 150
2018 3 to 10 years in current department or agency 25 45 17 8 3 3 0 71 11 119
2018 11 to 20 years in current department or agency 27 43 21 6 3 0 0 70 10 63
2018 More than 20 years in current department or agency 19 47 20 5 0 5 4 73 5 23
2017 Less than 3 years in current department or agency 31 43 15 3 2 5 2 79 5 162
2017 3 to 10 years in current department or agency 21 44 22 6 5 1 0 66 12 165
2017 11 to 20 years in current department or agency 25 37 26 7 5 0 0 62 12 65
2017 More than 20 years in current department or agency 24 42 17 7 7 3 0 68 14 29

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 36 10 2 3 1 0 85 5 231
2020 3 to 10 years in current department or agency 37 47 10 5 0 1 0 85 5 183
2020 11 to 20 years in current department or agency 48 34 11 3 4 0 0 82 7 88
2020 More than 20 years in current department or agency 46 39 12 0 0 4 0 88 0 28
2019 Less than 3 years in current department or agency 60 29 7 2 1 0 0 90 3 156
2019 3 to 10 years in current department or agency 35 41 16 5 3 0 0 76 8 140
2019 11 to 20 years in current department or agency 34 39 11 9 6 2 0 74 15 74
2019 More than 20 years in current department or agency 27 48 19 6 0 0 0 75 6 19
2018 Less than 3 years in current department or agency 53 36 11 0 0 1 0 89 0 150
2018 3 to 10 years in current department or agency 47 39 8 4 0 2 0 88 4 119
2018 11 to 20 years in current department or agency 45 35 14 2 3 2 0 81 4 64
2018 More than 20 years in current department or agency 28 52 15 0 0 5 0 84 0 22
2017 Less than 3 years in current department or agency 46 41 10 1 0 1 1 88 1 161
2017 3 to 10 years in current department or agency 42 38 13 3 2 3 0 82 5 164
2017 11 to 20 years in current department or agency 36 41 12 6 2 1 2 80 8 66
2017 More than 20 years in current department or agency 31 59 10 0 0 0 0 90 0 29
2014 Less than 3 years in current department or agency 43 36 8 5 1 6 1 85 6 130
2014 3 to 10 years in current department or agency 34 40 15 6 3 3 0 76 9 188
2014 11 to 20 years in current department or agency 26 46 17 4 6 1 0 73 9 77
2014 More than 20 years in current department or agency 37 42 8 8 0 4 0 83 9 23

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 30 14 6 4 5 0 75 10 230
2020 3 to 10 years in current department or agency 41 35 13 3 3 5 1 81 6 183
2020 11 to 20 years in current department or agency 42 36 11 0 3 6 1 84 4 89
2020 More than 20 years in current department or agency 46 43 8 0 0 4 0 92 0 28
2019 Less than 3 years in current department or agency 61 24 7 2 2 3 1 88 5 157
2019 3 to 10 years in current department or agency 35 39 17 5 1 2 2 77 6 140
2019 11 to 20 years in current department or agency 40 30 15 9 3 3 0 72 13 73
2019 More than 20 years in current department or agency 22 50 28 0 0 0 0 72 0 19
2018 Less than 3 years in current department or agency 51 28 14 3 0 4 0 82 4 151
2018 3 to 10 years in current department or agency 45 34 12 3 2 3 0 82 6 119
2018 11 to 20 years in current department or agency 42 38 12 2 0 6 0 86 2 64
2018 More than 20 years in current department or agency 31 54 5 0 0 10 0 94 0 22
2017 Less than 3 years in current department or agency 46 34 10 5 0 5 0 84 5 162
2017 3 to 10 years in current department or agency 39 32 17 6 4 0 2 73 10 165
2017 11 to 20 years in current department or agency 43 33 15 2 5 1 2 78 7 66
2017 More than 20 years in current department or agency 28 66 7 0 0 0 0 93 0 29
2014 Less than 3 years in current department or agency 44 32 9 4 1 9 0 84 6 130
2014 3 to 10 years in current department or agency 41 35 12 5 3 3 0 79 8 188
2014 11 to 20 years in current department or agency 35 37 14 8 2 4 0 74 11 77
2014 More than 20 years in current department or agency 37 38 17 4 0 4 0 78 4 23

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 28 26 22 8 4 12 0 62 13 231
2020 3 to 10 years in current department or agency 25 34 21 9 2 9 0 65 12 185
2020 11 to 20 years in current department or agency 30 34 18 2 3 9 3 73 7 89
2020 More than 20 years in current department or agency 39 36 10 0 0 15 0 88 0 28

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 29 14 6 3 5 2 76 9 228
2020 3 to 10 years in current department or agency 48 35 7 5 1 4 1 86 6 182
2020 11 to 20 years in current department or agency 59 17 14 1 4 2 3 80 5 87
2020 More than 20 years in current department or agency 47 38 11 0 0 4 0 88 0 28

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 62 29 5 2 1 0 0 91 4 228
2020 3 to 10 years in current department or agency 60 36 4 1 0 0 0 96 1 183
2020 11 to 20 years in current department or agency 64 21 8 4 3 0 0 85 7 89
2020 More than 20 years in current department or agency 63 29 8 0 0 0 0 92 0 28
2019 Less than 3 years in current department or agency 69 23 3 3 1 0 0 92 4 157
2019 3 to 10 years in current department or agency 53 30 9 5 3 0 0 84 8 139
2019 11 to 20 years in current department or agency 49 34 9 3 4 0 0 83 7 74
2019 More than 20 years in current department or agency 40 43 6 6 5 0 0 82 11 19
2018 Less than 3 years in current department or agency 72 22 4 1 1 1 0 95 1 151
2018 3 to 10 years in current department or agency 56 29 11 2 1 0 0 85 3 119
2018 11 to 20 years in current department or agency 53 33 9 2 3 0 0 86 6 64
2018 More than 20 years in current department or agency 38 47 5 5 5 0 0 85 10 22
2017 Less than 3 years in current department or agency 65 30 3 2 0 0 0 95 2 162
2017 3 to 10 years in current department or agency 45 40 11 2 2 0 0 85 4 164
2017 11 to 20 years in current department or agency 45 44 6 0 5 0 0 89 5 66
2017 More than 20 years in current department or agency 42 35 13 7 3 0 0 76 11 29
2014 Less than 3 years in current department or agency 62 32 2 1 1 0 1 95 3 130
2014 3 to 10 years in current department or agency 38 42 12 5 2 0 0 81 7 188
2014 11 to 20 years in current department or agency 26 54 9 4 8 0 0 80 11 77
2014 More than 20 years in current department or agency 41 38 4 8 8 0 0 79 17 23

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 33 6 4 4 1 0 86 8 227
2020 3 to 10 years in current department or agency 51 35 8 6 0 1 0 86 6 184
2020 11 to 20 years in current department or agency 47 32 11 5 5 0 0 79 10 88
2020 More than 20 years in current department or agency 60 28 12 0 0 0 0 88 0 28
2019 Less than 3 years in current department or agency 56 23 10 7 3 0 0 80 10 157
2019 3 to 10 years in current department or agency 47 29 14 7 3 0 0 76 10 139
2019 11 to 20 years in current department or agency 41 28 12 11 9 0 0 68 20 73
2019 More than 20 years in current department or agency 28 38 18 6 11 0 0 65 17 19
2018 Less than 3 years in current department or agency 58 25 11 4 1 0 0 83 6 150
2018 3 to 10 years in current department or agency 39 37 17 4 2 1 0 77 6 118
2018 11 to 20 years in current department or agency 42 30 16 6 5 0 0 72 11 63
2018 More than 20 years in current department or agency 23 44 18 5 5 5 0 70 11 22
2017 Less than 3 years in current department or agency 48 37 12 2 0 1 0 86 2 161
2017 3 to 10 years in current department or agency 35 38 15 8 5 0 0 73 12 164
2017 11 to 20 years in current department or agency 41 40 13 3 3 0 0 81 6 66
2017 More than 20 years in current department or agency 28 45 17 3 7 0 0 73 10 29
2014 Less than 3 years in current department or agency 45 41 7 6 1 0 0 86 7 130
2014 3 to 10 years in current department or agency 23 37 19 13 6 1 0 61 20 187
2014 11 to 20 years in current department or agency 13 49 24 5 7 2 0 64 12 77
2014 More than 20 years in current department or agency 28 42 8 8 13 0 0 71 21 23

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 31 8 3 4 0 0 85 6 225
2020 3 to 10 years in current department or agency 45 40 12 2 0 1 0 85 2 184
2020 11 to 20 years in current department or agency 46 35 8 5 5 0 0 81 10 89
2020 More than 20 years in current department or agency 64 29 8 0 0 0 0 92 0 28
2019 Less than 3 years in current department or agency 54 28 6 9 2 1 0 82 11 155
2019 3 to 10 years in current department or agency 46 31 11 9 3 0 0 77 12 139
2019 11 to 20 years in current department or agency 43 30 9 9 9 0 0 73 18 73
2019 More than 20 years in current department or agency 28 38 11 6 18 0 0 65 23 19
2018 Less than 3 years in current department or agency 55 29 9 5 1 1 0 84 6 150
2018 3 to 10 years in current department or agency 40 38 15 5 3 0 0 77 8 118
2018 11 to 20 years in current department or agency 40 37 12 9 2 0 0 77 11 63
2018 More than 20 years in current department or agency 25 44 20 5 5 0 0 69 10 22
2017 Less than 3 years in current department or agency 47 43 7 3 0 0 0 90 3 161
2017 3 to 10 years in current department or agency 36 39 12 7 7 0 0 75 13 164
2017 11 to 20 years in current department or agency 43 38 11 3 5 0 0 81 8 66
2017 More than 20 years in current department or agency 31 45 10 7 7 0 0 76 14 29
2014 Less than 3 years in current department or agency 47 40 7 6 1 0 0 87 6 130
2014 3 to 10 years in current department or agency 25 37 14 18 5 1 0 63 23 187
2014 11 to 20 years in current department or agency 13 60 14 6 5 3 0 75 11 76
2014 More than 20 years in current department or agency 28 42 13 8 8 0 0 71 17 23

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 27 19 8 6 0 0 67 15 229
2020 3 to 10 years in current department or agency 43 26 19 8 1 3 1 71 9 184
2020 11 to 20 years in current department or agency 50 23 12 7 7 0 1 74 14 89
2020 More than 20 years in current department or agency 62 30 4 0 0 4 0 96 0 28
2019 Less than 3 years in current department or agency 41 23 14 11 6 4 2 67 18 156
2019 3 to 10 years in current department or agency 39 30 12 9 8 1 1 70 18 139
2019 11 to 20 years in current department or agency 43 28 8 4 16 1 0 72 20 74
2019 More than 20 years in current department or agency 34 25 17 0 18 0 6 64 19 19
2018 Less than 3 years in current department or agency 42 23 19 9 5 2 1 66 15 150
2018 3 to 10 years in current department or agency 37 27 17 8 8 2 1 66 17 119
2018 11 to 20 years in current department or agency 44 24 16 11 6 0 0 68 16 64
2018 More than 20 years in current department or agency 28 27 18 15 5 0 7 59 22 22
2017 Less than 3 years in current department or agency 37 21 20 11 3 6 1 64 15 162
2017 3 to 10 years in current department or agency 35 21 20 14 6 4 0 58 21 164
2017 11 to 20 years in current department or agency 41 30 18 5 3 3 0 73 8 66
2017 More than 20 years in current department or agency 31 21 24 4 14 3 4 55 19 29
2014 Less than 3 years in current department or agency 37 22 12 13 5 6 4 66 21 130
2014 3 to 10 years in current department or agency 25 21 19 14 14 6 0 49 30 187
2014 11 to 20 years in current department or agency 18 33 23 10 13 5 0 53 23 77
2014 More than 20 years in current department or agency 24 42 8 0 26 0 0 66 26 23
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in current department or agency 27 37 36 231
2020 3 to 10 years in current department or agency 26 34 40 185
2020 11 to 20 years in current department or agency 23 51 27 89
2020 More than 20 years in current department or agency 10 60 30 28
2019 Less than 3 years in current department or agency 33 26 40 157
2019 3 to 10 years in current department or agency 32 29 38 139
2019 11 to 20 years in current department or agency 23 38 40 74
2019 More than 20 years in current department or agency 58 31 10 19
2018 Less than 3 years in current department or agency 29 22 49 151
2018 3 to 10 years in current department or agency 37 27 37 119
2018 11 to 20 years in current department or agency 15 41 45 64
2018 More than 20 years in current department or agency 50 31 19 23
2017 Less than 3 years in current department or agency 32 34 34 162
2017 3 to 10 years in current department or agency 27 33 39 165
2017 11 to 20 years in current department or agency 18 47 34 66
2017 More than 20 years in current department or agency 24 45 31 29
2014 Less than 3 years in current department or agency 37 27 36 130
2014 3 to 10 years in current department or agency 41 26 33 188
2014 11 to 20 years in current department or agency 31 38 31 77
2014 More than 20 years in current department or agency 38 45 17 23

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Less than 3 years in current department or agency 1 13 51 5 24 6 63
2020 3 to 10 years in current department or agency 7 37 45 2 9 0 47
2019 Less than 3 years in current department or agency 2 17 43 2 35 1 53
2019 3 to 10 years in current department or agency 17 11 46 4 11 10 44
2019 11 to 20 years in current department or agency 25 3 34 0 0 37 16
2019 More than 20 years in current department or agency 59 9 11 0 11 11 11
2018 Less than 3 years in current department or agency 5 22 26 7 33 7 46
2018 3 to 10 years in current department or agency 8 26 57 5 5 0 42
2018 11 to 20 years in current department or agency 20 11 63 0 0 6 10
2018 More than 20 years in current department or agency 44 9 14 10 5 19 12
2017 Less than 3 years in current department or agency 8 13 37 6 27 10 52
2017 3 to 10 years in current department or agency 7 24 56 0 9 4 46
2017 11 to 20 years in current department or agency 8 27 57 0 0 8 12
2014 Less than 3 years in current department or agency 5 10 53 2 9999 30 46
2014 3 to 10 years in current department or agency 9 28 58 2 9999 3 78
2014 11 to 20 years in current department or agency 15 19 48 4 9999 15 23
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 10 90 231
2020 3 to 10 years in current department or agency 5 95 185
2019 Less than 3 years in current department or agency 13 87 157
2019 3 to 10 years in current department or agency 12 88 140
2018 Less than 3 years in current department or agency 12 88 150
2018 3 to 10 years in current department or agency 13 87 119

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 40 60 23
2019 Less than 3 years in current department or agency 42 58 22
2019 3 to 10 years in current department or agency 45 55 15
2018 Less than 3 years in current department or agency 57 43 18
2018 3 to 10 years in current department or agency 41 59 15

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 66 34 23
2020 3 to 10 years in current department or agency 49 51 10
2019 Less than 3 years in current department or agency 66 34 22
2019 3 to 10 years in current department or agency 63 37 15
2018 Less than 3 years in current department or agency 55 45 18
2018 3 to 10 years in current department or agency 67 33 15

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 10
2019 Less than 3 years in current department or agency 0 100 22

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 23
2020 3 to 10 years in current department or agency 0 100 10
2019 Less than 3 years in current department or agency 0 100 22
2019 3 to 10 years in current department or agency 0 100 15
2018 Less than 3 years in current department or agency 0 100 18
2018 3 to 10 years in current department or agency 0 100 15

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 10
2019 3 to 10 years in current department or agency 0 100 15
2018 Less than 3 years in current department or agency 0 100 18
2018 3 to 10 years in current department or agency 0 100 15

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 0 100 18
2018 3 to 10 years in current department or agency 0 100 15

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 10
2019 Less than 3 years in current department or agency 0 100 22
2019 3 to 10 years in current department or agency 0 100 15
2018 3 to 10 years in current department or agency 0 100 15

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 43 57 22
2019 3 to 10 years in current department or agency 41 59 15
2018 Less than 3 years in current department or agency 33 67 18

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 38 62 23
2019 Less than 3 years in current department or agency 37 63 22
2019 3 to 10 years in current department or agency 52 48 15
2018 Less than 3 years in current department or agency 48 52 18
2018 3 to 10 years in current department or agency 46 54 15

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 34 66 23
2019 Less than 3 years in current department or agency 57 43 22
2019 3 to 10 years in current department or agency 30 70 15
2018 Less than 3 years in current department or agency 44 56 18
2018 3 to 10 years in current department or agency 63 37 15

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 35 65 23
2019 Less than 3 years in current department or agency 40 60 22
2019 3 to 10 years in current department or agency 50 50 15
2018 Less than 3 years in current department or agency 52 48 18

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 38 62 22
2018 3 to 10 years in current department or agency 44 56 15

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 48 52 23
2020 3 to 10 years in current department or agency 51 49 10
2019 Less than 3 years in current department or agency 63 37 22
2019 3 to 10 years in current department or agency 43 57 15
2018 Less than 3 years in current department or agency 54 46 18
2018 3 to 10 years in current department or agency 54 46 15

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 43 57 22
2018 Less than 3 years in current department or agency 34 66 18
2018 3 to 10 years in current department or agency 40 60 15

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 23
2020 3 to 10 years in current department or agency 0 100 10
2019 3 to 10 years in current department or agency 0 100 15
2018 Less than 3 years in current department or agency 0 100 18
2018 3 to 10 years in current department or agency 0 100 15

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 15

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 47 53 23
2019 Less than 3 years in current department or agency 52 48 22
2019 3 to 10 years in current department or agency 44 56 15
2018 3 to 10 years in current department or agency 34 66 15

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 24 76 23
2019 Less than 3 years in current department or agency 26 74 22
2019 3 to 10 years in current department or agency 29 71 15

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 0 100 15

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 45 55 23
2019 Less than 3 years in current department or agency 64 36 22
2019 3 to 10 years in current department or agency 58 42 15
2018 Less than 3 years in current department or agency 56 44 18
2018 3 to 10 years in current department or agency 66 34 15

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 29 71 23
2020 3 to 10 years in current department or agency 48 52 10
2019 Less than 3 years in current department or agency 21 79 22
2019 3 to 10 years in current department or agency 37 63 15
2018 3 to 10 years in current department or agency 35 65 15

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 0 100 18

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 0 100 18

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 10
2019 3 to 10 years in current department or agency 0 100 15
2018 Less than 3 years in current department or agency 0 100 18

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 10
2019 3 to 10 years in current department or agency 0 100 15

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 10
2019 3 to 10 years in current department or agency 0 100 15
2018 3 to 10 years in current department or agency 0 100 15

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 46 54 23
2018 Less than 3 years in current department or agency 29 71 18

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 38 62 15

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 32 68 15
2018 Less than 3 years in current department or agency 28 72 17

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 10
2018 Less than 3 years in current department or agency 0 100 17

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 15
2018 Less than 3 years in current department or agency 0 100 17

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 10
2018 Less than 3 years in current department or agency 28 72 17

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 42 58 14

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 0 100 14

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 49 51 10
2019 3 to 10 years in current department or agency 33 67 15
2018 3 to 10 years in current department or agency 36 64 14

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 10
2019 3 to 10 years in current department or agency 0 100 15
2018 3 to 10 years in current department or agency 0 100 14

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 52 48 10
2019 3 to 10 years in current department or agency 32 68 15
2018 3 to 10 years in current department or agency 52 48 14

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 0 100 17
2018 3 to 10 years in current department or agency 0 100 14

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 0 100 14

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 21 12 22 1 3 33 8 56 7 231
2020 3 to 10 years in current department or agency 19 17 12 4 4 34 9 65 13 185
2020 11 to 20 years in current department or agency 24 13 16 9 4 26 8 56 19 89
2020 More than 20 years in current department or agency 35 34 4 0 2 25 0 92 3 28
2019 Less than 3 years in current department or agency 28 11 12 5 4 28 13 64 15 157
2019 3 to 10 years in current department or agency 14 13 20 8 3 29 13 45 20 140
2019 11 to 20 years in current department or agency 6 22 15 9 9 30 9 46 29 74
2019 More than 20 years in current department or agency 28 6 25 6 0 26 8 52 9 19
2018 Less than 3 years in current department or agency 21 11 15 4 3 38 9 60 12 151
2018 3 to 10 years in current department or agency 15 17 17 8 1 36 7 55 15 119
2018 11 to 20 years in current department or agency 15 20 28 6 3 26 2 49 13 64
2018 More than 20 years in current department or agency 5 28 20 0 10 24 12 52 16 22
2017 Less than 3 years in current department or agency 14 12 16 4 1 39 14 55 11 162
2017 3 to 10 years in current department or agency 18 15 14 10 4 30 10 53 23 164
2017 11 to 20 years in current department or agency 19 17 25 6 2 22 9 52 11 66
2017 More than 20 years in current department or agency 17 28 14 3 3 34 0 69 10 29
2014 Less than 3 years in current department or agency 17 13 15 1 3 38 14 62 7 130
2014 3 to 10 years in current department or agency 12 22 19 11 5 23 9 48 23 187
2014 11 to 20 years in current department or agency 6 20 26 1 11 32 4 40 20 77
2014 More than 20 years in current department or agency 13 17 25 9 4 28 4 45 19 23

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 25 19 2 1 15 1 73 4 231
2020 3 to 10 years in current department or agency 31 34 14 6 2 12 1 75 9 185
2020 11 to 20 years in current department or agency 35 35 12 5 6 7 0 75 12 89
2020 More than 20 years in current department or agency 37 42 4 0 2 15 0 93 3 28
2019 Less than 3 years in current department or agency 47 21 13 6 3 9 1 75 10 157
2019 3 to 10 years in current department or agency 29 33 18 7 3 10 0 69 11 140
2019 11 to 20 years in current department or agency 21 40 15 7 6 10 1 68 15 73
2019 More than 20 years in current department or agency 29 25 21 12 0 13 0 62 14 18
2018 Less than 3 years in current department or agency 38 25 11 5 2 18 1 78 8 151
2018 3 to 10 years in current department or agency 26 31 20 7 1 13 1 68 9 119
2018 11 to 20 years in current department or agency 28 39 17 6 7 3 0 69 13 64
2018 More than 20 years in current department or agency 13 36 28 0 10 13 0 56 12 22
2017 Less than 3 years in current department or agency 23 31 16 4 1 21 4 72 7 162
2017 3 to 10 years in current department or agency 24 29 17 8 5 13 4 64 16 164
2017 11 to 20 years in current department or agency 28 33 22 9 2 6 0 65 12 66
2017 More than 20 years in current department or agency 21 42 14 7 3 14 0 72 12 29
2014 Less than 3 years in current department or agency 23 26 18 2 2 25 4 69 6 130
2014 3 to 10 years in current department or agency 24 31 21 6 8 10 0 61 15 187
2014 11 to 20 years in current department or agency 18 36 21 1 10 14 0 63 13 77
2014 More than 20 years in current department or agency 17 54 13 4 4 8 0 77 9 23
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 7 93 231
2020 3 to 10 years in current department or agency 5 95 185
2020 11 to 20 years in current department or agency 6 94 88
2020 More than 20 years in current department or agency 0 100 28
2019 Less than 3 years in current department or agency 7 93 157
2019 3 to 10 years in current department or agency 6 94 139
2019 11 to 20 years in current department or agency 11 89 73
2019 More than 20 years in current department or agency 0 100 19
2018 3 to 10 years in current department or agency 4 96 119

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 46 54 10

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 49 51 16

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 10

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 16
2019 Less than 3 years in current department or agency 0 100 10

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 38 62 16

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 47 53 10

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 52 48 10

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 10

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 16
2019 Less than 3 years in current department or agency 0 100 10

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 16
2019 Less than 3 years in current department or agency 0 100 10

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 10

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 16
2019 Less than 3 years in current department or agency 0 100 10

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 16
2019 Less than 3 years in current department or agency 0 100 10

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 10

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 16
2019 Less than 3 years in current department or agency 0 100 10

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 16

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 65 35 16
2019 Less than 3 years in current department or agency 49 51 10

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 16

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 16

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 16

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 34 66 16

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 16

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 57 43 16

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 16

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 25 15 19 1 2 32 6 64 4 230
2020 3 to 10 years in current department or agency 18 18 16 5 0 33 10 63 9 185
2020 11 to 20 years in current department or agency 23 13 21 1 4 30 7 58 8 89
2020 More than 20 years in current department or agency 35 36 0 0 0 29 0 100 0 28
2019 Less than 3 years in current department or agency 25 9 17 2 3 30 14 61 9 157
2019 3 to 10 years in current department or agency 15 13 23 2 1 31 15 53 4 140
2019 11 to 20 years in current department or agency 13 15 25 2 8 28 9 45 16 74
2019 More than 20 years in current department or agency 16 19 17 6 5 26 11 55 18 19
2018 Less than 3 years in current department or agency 21 14 12 1 0 44 8 72 3 151
2018 3 to 10 years in current department or agency 14 16 18 3 1 35 12 58 8 118
2018 11 to 20 years in current department or agency 20 17 29 3 2 28 2 52 7 64
2018 More than 20 years in current department or agency 5 23 25 0 10 26 10 44 16 22
2017 Less than 3 years in current department or agency 15 14 11 1 1 44 13 68 5 162
2017 3 to 10 years in current department or agency 17 12 16 4 3 34 14 56 13 164
2017 11 to 20 years in current department or agency 20 17 24 7 0 28 4 55 10 66
2017 More than 20 years in current department or agency 7 24 24 4 7 34 0 47 16 29
2014 Less than 3 years in current department or agency 16 12 11 2 0 46 13 69 4 130
2014 3 to 10 years in current department or agency 13 16 22 4 3 35 6 50 13 187
2014 11 to 20 years in current department or agency 6 22 26 2 4 36 4 45 12 77
2014 More than 20 years in current department or agency 30 8 30 0 8 24 0 50 11 23

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 27 16 2 1 15 1 77 4 231
2020 3 to 10 years in current department or agency 30 30 19 5 1 15 1 71 7 185
2020 11 to 20 years in current department or agency 35 31 16 2 4 10 1 75 7 89
2020 More than 20 years in current department or agency 35 47 4 0 0 15 0 96 0 28
2019 Less than 3 years in current department or agency 50 21 13 2 1 12 1 82 3 156
2019 3 to 10 years in current department or agency 31 34 16 5 0 12 2 76 5 140
2019 11 to 20 years in current department or agency 25 32 21 2 8 11 1 65 11 74
2019 More than 20 years in current department or agency 31 32 20 6 5 6 0 67 12 19
2018 Less than 3 years in current department or agency 38 29 11 1 0 21 1 86 1 151
2018 3 to 10 years in current department or agency 24 33 18 7 2 12 4 68 10 119
2018 11 to 20 years in current department or agency 36 27 25 8 2 3 0 65 10 64
2018 More than 20 years in current department or agency 14 38 19 0 11 19 0 64 13 21
2017 Less than 3 years in current department or agency 28 27 12 2 1 25 4 78 5 162
2017 3 to 10 years in current department or agency 27 30 13 5 4 16 4 71 12 163
2017 11 to 20 years in current department or agency 34 30 19 5 2 8 3 71 7 66
2017 More than 20 years in current department or agency 14 45 14 4 7 17 0 70 13 29
2014 Less than 3 years in current department or agency 26 30 10 3 1 24 6 80 5 130
2014 3 to 10 years in current department or agency 23 29 22 4 3 18 1 65 8 186
2014 11 to 20 years in current department or agency 19 32 21 3 4 21 0 64 10 77
2014 More than 20 years in current department or agency 26 36 26 0 8 4 0 65 9 23
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 20 18 8 7 0 2 67 15 230
2020 3 to 10 years in current department or agency 37 28 18 8 7 0 2 67 15 185
2020 11 to 20 years in current department or agency 47 26 10 10 6 0 1 73 17 88
2020 More than 20 years in current department or agency 22 48 22 4 4 0 0 70 8 28

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 26 20 7 7 0 0 66 14 230
2020 3 to 10 years in current department or agency 40 28 18 9 6 0 0 68 15 184
2020 11 to 20 years in current department or agency 46 21 21 2 8 0 1 68 11 88
2020 More than 20 years in current department or agency 45 31 19 2 3 0 0 76 5 28
2019 Less than 3 years in current department or agency 40 22 17 12 8 0 0 62 21 157
2019 3 to 10 years in current department or agency 36 26 20 10 8 0 1 62 18 139
2019 11 to 20 years in current department or agency 44 22 20 7 5 0 1 67 13 73
2019 More than 20 years in current department or agency 33 30 31 0 6 0 0 63 6 19
2018 Less than 3 years in current department or agency 44 25 11 8 9 0 3 71 17 150
2018 3 to 10 years in current department or agency 33 31 23 7 6 0 1 65 12 119
2018 11 to 20 years in current department or agency 22 41 22 7 8 0 0 63 15 64
2018 More than 20 years in current department or agency 36 26 12 12 14 0 0 62 26 23
2017 Less than 3 years in current department or agency 27 25 16 15 13 1 3 54 29 162
2017 3 to 10 years in current department or agency 29 29 15 12 12 0 2 60 25 164
2017 11 to 20 years in current department or agency 27 31 24 9 9 0 0 58 18 66
2017 More than 20 years in current department or agency 24 17 28 20 11 0 0 41 31 29

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 29 35 18 10 8 0 0 64 18 230
2020 3 to 10 years in current department or agency 15 18 33 21 12 0 0 33 34 185
2020 11 to 20 years in current department or agency 10 18 34 22 16 0 0 28 38 88
2020 More than 20 years in current department or agency 39 19 11 11 21 0 0 58 31 27
2019 Less than 3 years in current department or agency 33 26 22 11 9 0 0 59 19 157
2019 3 to 10 years in current department or agency 14 27 31 19 10 0 0 40 29 139
2019 11 to 20 years in current department or agency 22 26 28 10 13 1 0 48 23 73
2019 More than 20 years in current department or agency 17 42 18 18 6 0 0 58 23 19
2018 Less than 3 years in current department or agency 30 27 26 10 6 0 2 57 16 150
2018 3 to 10 years in current department or agency 18 33 26 16 7 0 0 51 23 119
2018 11 to 20 years in current department or agency 23 20 33 13 11 0 0 43 24 63
2018 More than 20 years in current department or agency 31 17 33 14 4 0 0 48 19 23
2017 Less than 3 years in current department or agency 33 24 23 10 8 0 1 58 18 162
2017 3 to 10 years in current department or agency 18 28 24 18 10 0 2 47 29 165
2017 11 to 20 years in current department or agency 16 36 28 9 11 0 0 52 20 65
2017 More than 20 years in current department or agency 18 27 35 17 3 0 0 44 21 29

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 31 10 8 4 0 2 77 12 228
2020 3 to 10 years in current department or agency 21 28 27 14 9 0 0 50 24 183
2020 11 to 20 years in current department or agency 16 41 21 12 10 0 0 57 22 88
2020 More than 20 years in current department or agency 26 22 28 15 9 0 0 48 24 28
2019 Less than 3 years in current department or agency 43 28 16 8 4 1 0 72 12 156
2019 3 to 10 years in current department or agency 21 27 28 18 6 0 0 48 24 138
2019 11 to 20 years in current department or agency 27 36 16 11 8 1 0 64 19 74
2019 More than 20 years in current department or agency 23 37 30 11 0 0 0 59 11 19
2018 Less than 3 years in current department or agency 43 26 16 10 3 0 2 70 14 149
2018 3 to 10 years in current department or agency 20 38 29 7 5 0 0 59 12 119
2018 11 to 20 years in current department or agency 21 31 25 17 7 0 0 52 24 64
2018 More than 20 years in current department or agency 30 27 33 0 10 0 0 57 10 23
2017 Less than 3 years in current department or agency 37 31 18 7 5 1 1 69 13 162
2017 3 to 10 years in current department or agency 23 28 25 10 12 1 2 52 22 165
2017 11 to 20 years in current department or agency 26 31 24 11 7 0 2 57 19 65
2017 More than 20 years in current department or agency 14 34 28 21 3 0 0 48 24 29

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 25 20 8 5 0 2 65 14 230
2020 3 to 10 years in current department or agency 23 27 26 15 9 0 1 50 24 185
2020 11 to 20 years in current department or agency 19 29 25 20 7 0 0 48 27 89
2020 More than 20 years in current department or agency 30 22 8 25 16 0 0 52 40 28
2019 Less than 3 years in current department or agency 42 24 17 6 11 0 0 67 17 157
2019 3 to 10 years in current department or agency 20 27 25 17 10 1 0 47 28 139
2019 11 to 20 years in current department or agency 21 28 19 19 11 1 0 50 31 72
2019 More than 20 years in current department or agency 27 32 18 18 5 0 0 59 23 19
2018 Less than 3 years in current department or agency 43 20 16 12 6 1 2 66 18 151
2018 3 to 10 years in current department or agency 20 24 32 19 5 0 0 44 24 117
2018 11 to 20 years in current department or agency 23 27 18 12 19 0 2 50 31 63
2018 More than 20 years in current department or agency 25 28 12 14 21 0 0 52 36 23
2017 Less than 3 years in current department or agency 33 22 25 9 7 1 2 57 17 161
2017 3 to 10 years in current department or agency 20 29 20 17 13 1 2 49 31 165
2017 11 to 20 years in current department or agency 18 37 17 14 14 0 0 55 28 65
2017 More than 20 years in current department or agency 10 45 17 21 7 0 0 55 28 29

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 58 22 10 6 3 0 2 81 9 227
2020 3 to 10 years in current department or agency 33 30 23 9 6 0 0 62 15 183
2020 11 to 20 years in current department or agency 39 28 17 6 9 0 0 67 16 87
2020 More than 20 years in current department or agency 42 35 15 3 5 0 0 77 8 27
2019 Less than 3 years in current department or agency 49 23 13 4 6 1 3 76 10 154
2019 3 to 10 years in current department or agency 38 23 21 8 6 0 4 63 14 139
2019 11 to 20 years in current department or agency 42 25 16 5 8 0 3 69 14 74
2019 More than 20 years in current department or agency 57 26 11 6 0 0 0 83 6 19
2018 Less than 3 years in current department or agency 55 19 15 3 2 0 5 78 6 150
2018 3 to 10 years in current department or agency 44 28 16 5 3 0 4 75 8 119
2018 11 to 20 years in current department or agency 41 32 18 3 6 0 0 73 9 64
2018 More than 20 years in current department or agency 53 25 5 5 9 0 2 80 15 23
2017 Less than 3 years in current department or agency 53 21 12 6 2 1 6 79 8 160
2017 3 to 10 years in current department or agency 41 30 14 5 4 0 6 76 10 165
2017 11 to 20 years in current department or agency 46 34 9 3 7 0 2 81 10 65
2017 More than 20 years in current department or agency 38 37 11 7 0 0 7 81 8 29

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 36 14 8 7 0 1 70 16 229
2020 3 to 10 years in current department or agency 25 29 22 14 8 1 0 55 23 184
2020 11 to 20 years in current department or agency 25 34 16 11 14 0 0 59 25 87
2020 More than 20 years in current department or agency 38 21 21 8 12 0 0 59 20 28
2019 Less than 3 years in current department or agency 45 16 22 11 5 1 0 61 17 157
2019 3 to 10 years in current department or agency 31 27 24 8 9 0 1 59 17 138
2019 11 to 20 years in current department or agency 37 29 14 7 12 0 1 67 19 74
2019 More than 20 years in current department or agency 34 38 11 5 12 0 0 72 17 19
2018 Less than 3 years in current department or agency 43 20 23 7 6 1 1 64 13 151
2018 3 to 10 years in current department or agency 34 32 18 9 7 1 0 66 16 118
2018 11 to 20 years in current department or agency 31 27 24 6 11 0 0 58 18 64
2018 More than 20 years in current department or agency 27 28 17 19 4 0 5 57 25 23
2017 Less than 3 years in current department or agency 43 26 20 10 1 0 1 69 11 162
2017 3 to 10 years in current department or agency 30 35 15 9 9 0 2 66 18 165
2017 11 to 20 years in current department or agency 29 31 26 12 1 0 0 60 14 66
2017 More than 20 years in current department or agency 27 31 24 14 3 0 0 58 17 29

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 20 20 8 5 1 6 64 14 228
2020 3 to 10 years in current department or agency 33 21 19 11 10 0 5 57 22 184
2020 11 to 20 years in current department or agency 32 26 19 10 10 0 4 60 21 89
2020 More than 20 years in current department or agency 34 56 7 4 0 0 0 89 4 27

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 30 14 5 3 1 2 78 7 229
2020 3 to 10 years in current department or agency 32 38 19 9 2 0 0 70 11 184
2020 11 to 20 years in current department or agency 29 37 23 5 5 0 1 67 10 89
2020 More than 20 years in current department or agency 42 39 20 0 0 0 0 80 0 28
2019 Less than 3 years in current department or agency 47 27 18 6 1 1 1 74 7 157
2019 3 to 10 years in current department or agency 29 31 22 8 8 1 1 62 16 135
2019 11 to 20 years in current department or agency 26 33 18 17 4 2 0 60 22 73
2019 More than 20 years in current department or agency 34 48 12 6 0 0 0 82 6 18
2018 Less than 3 years in current department or agency 44 25 18 11 1 0 2 70 12 149
2018 3 to 10 years in current department or agency 29 36 23 7 4 1 1 66 11 117
2018 11 to 20 years in current department or agency 21 42 24 8 5 2 0 63 13 64
2018 More than 20 years in current department or agency 33 34 17 10 5 0 0 67 15 22
2017 Less than 3 years in current department or agency 36 29 22 7 2 1 2 67 10 162
2017 3 to 10 years in current department or agency 26 31 22 9 8 0 3 59 18 165
2017 11 to 20 years in current department or agency 23 34 28 9 5 1 0 58 14 65
2017 More than 20 years in current department or agency 24 38 24 10 3 0 0 62 14 29

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 35 36 18 8 3 0 0 71 11 227
2020 3 to 10 years in current department or agency 23 30 27 14 6 0 0 53 20 184
2020 11 to 20 years in current department or agency 25 30 27 12 7 0 0 54 19 89
2020 More than 20 years in current department or agency 38 29 24 10 0 0 0 66 10 28
2019 Less than 3 years in current department or agency 41 29 20 5 4 1 0 71 9 157
2019 3 to 10 years in current department or agency 21 35 25 13 5 1 0 57 18 137
2019 11 to 20 years in current department or agency 26 38 21 5 8 1 0 65 13 72
2019 More than 20 years in current department or agency 37 27 18 12 6 0 0 64 18 18
2018 Less than 3 years in current department or agency 38 29 20 8 3 0 2 68 11 150
2018 3 to 10 years in current department or agency 19 32 32 15 2 0 0 51 17 117
2018 11 to 20 years in current department or agency 25 31 20 19 4 0 0 56 24 64
2018 More than 20 years in current department or agency 27 30 17 20 5 0 0 57 25 22
2017 Less than 3 years in current department or agency 34 30 22 10 3 1 1 64 13 162
2017 3 to 10 years in current department or agency 22 25 31 14 7 0 1 47 22 165
2017 11 to 20 years in current department or agency 21 26 32 17 4 0 0 47 21 65
2017 More than 20 years in current department or agency 11 34 32 14 10 0 0 44 24 29

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 33 17 7 3 0 0 74 9 228
2020 3 to 10 years in current department or agency 33 37 20 8 2 1 0 70 10 183
2020 11 to 20 years in current department or agency 36 36 17 6 4 0 1 73 10 89
2020 More than 20 years in current department or agency 40 31 29 0 0 0 0 71 0 27
2019 Less than 3 years in current department or agency 44 35 10 7 4 0 0 79 11 155
2019 3 to 10 years in current department or agency 32 35 13 15 5 0 0 67 20 137
2019 11 to 20 years in current department or agency 36 26 15 14 8 1 0 63 22 73
2019 More than 20 years in current department or agency 35 36 17 6 6 0 0 71 12 19
2018 Less than 3 years in current department or agency 39 31 16 10 3 0 1 71 13 150
2018 3 to 10 years in current department or agency 29 30 23 17 2 0 0 59 18 116
2018 11 to 20 years in current department or agency 34 29 19 11 6 0 1 64 17 64
2018 More than 20 years in current department or agency 27 25 23 15 10 0 0 52 25 22
2017 Less than 3 years in current department or agency 38 25 22 9 5 0 1 63 14 161
2017 3 to 10 years in current department or agency 29 26 21 16 7 0 2 56 23 164
2017 11 to 20 years in current department or agency 25 40 18 12 5 0 0 65 17 65
2017 More than 20 years in current department or agency 7 52 21 7 14 0 0 59 21 29

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 26 11 6 3 0 1 80 9 229
2020 3 to 10 years in current department or agency 43 32 14 8 3 0 0 75 11 184
2020 11 to 20 years in current department or agency 49 32 9 6 5 0 0 80 11 89
2020 More than 20 years in current department or agency 52 27 17 4 0 0 0 80 4 28
2019 Less than 3 years in current department or agency 62 23 7 5 3 0 1 86 7 155
2019 3 to 10 years in current department or agency 40 29 15 10 6 0 0 69 16 137
2019 11 to 20 years in current department or agency 44 32 7 12 4 1 0 77 16 73
2019 More than 20 years in current department or agency 44 39 6 5 6 0 0 83 11 19

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 33 23 6 5 0 0 66 11 230
2020 3 to 10 years in current department or agency 24 26 28 15 7 0 0 50 22 183
2020 11 to 20 years in current department or agency 28 26 30 11 5 0 0 54 16 88
2020 More than 20 years in current department or agency 17 44 23 11 5 0 0 61 16 28

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 31 16 5 4 0 0 75 9 229
2020 3 to 10 years in current department or agency 32 32 21 8 6 0 0 64 15 184
2020 11 to 20 years in current department or agency 30 35 19 8 6 0 1 66 14 88
2020 More than 20 years in current department or agency 38 22 28 9 4 0 0 59 13 28
2019 Less than 3 years in current department or agency 49 27 16 4 2 1 1 78 6 155
2019 3 to 10 years in current department or agency 38 30 17 10 4 1 1 69 14 135
2019 11 to 20 years in current department or agency 40 30 13 10 6 1 0 70 16 72
2019 More than 20 years in current department or agency 29 49 17 0 0 0 5 82 0 19
2018 Less than 3 years in current department or agency 43 31 15 4 5 0 1 76 9 147
2018 3 to 10 years in current department or agency 45 28 22 3 1 0 0 74 4 117
2018 11 to 20 years in current department or agency 40 24 21 11 4 0 0 64 15 64
2018 More than 20 years in current department or agency 27 44 19 5 5 0 0 71 10 21
2017 Less than 3 years in current department or agency 44 27 18 6 4 1 1 72 10 162
2017 3 to 10 years in current department or agency 35 29 24 8 2 1 2 65 10 164
2017 11 to 20 years in current department or agency 38 32 19 6 3 1 0 72 9 65
2017 More than 20 years in current department or agency 17 45 21 14 4 0 0 62 17 29

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 27 16 2 3 0 2 79 5 231
2020 3 to 10 years in current department or agency 47 29 11 8 3 0 1 77 12 184
2020 11 to 20 years in current department or agency 47 34 14 3 3 0 0 81 5 89
2020 More than 20 years in current department or agency 60 23 15 3 0 0 0 82 3 28
2019 Less than 3 years in current department or agency 69 17 4 6 2 1 1 88 8 157
2019 3 to 10 years in current department or agency 55 20 12 4 4 1 3 79 8 135
2019 11 to 20 years in current department or agency 57 25 6 5 6 1 0 83 12 73
2019 More than 20 years in current department or agency 50 23 17 0 0 0 10 81 0 19
2018 Less than 3 years in current department or agency 72 16 4 3 0 1 3 92 4 150
2018 3 to 10 years in current department or agency 68 16 7 3 3 1 3 87 6 117
2018 11 to 20 years in current department or agency 60 22 10 3 3 0 2 83 7 64
2018 More than 20 years in current department or agency 55 17 13 10 0 0 5 76 11 22
2017 Less than 3 years in current department or agency 67 18 7 4 2 0 2 87 6 162
2017 3 to 10 years in current department or agency 62 19 9 4 2 0 4 85 6 165
2017 11 to 20 years in current department or agency 57 28 11 3 0 0 0 86 3 66
2017 More than 20 years in current department or agency 66 21 7 3 3 0 0 87 7 29

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 35 16 4 2 0 0 77 7 231
2020 3 to 10 years in current department or agency 26 37 22 10 5 0 0 64 14 184
2020 11 to 20 years in current department or agency 40 33 15 10 3 0 0 72 13 89
2020 More than 20 years in current department or agency 34 46 17 4 0 0 0 79 4 28

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 67 17 6 3 1 1 4 89 4 230
2020 3 to 10 years in current department or agency 67 15 7 3 2 2 5 88 5 184
2020 11 to 20 years in current department or agency 78 13 2 3 1 1 1 93 4 87
2020 More than 20 years in current department or agency 63 33 4 0 0 0 0 96 0 28
2019 Less than 3 years in current department or agency 85 8 3 1 0 1 3 97 1 156
2019 3 to 10 years in current department or agency 76 12 4 1 2 1 5 92 4 135
2019 11 to 20 years in current department or agency 70 12 6 3 2 1 5 88 6 72
2019 More than 20 years in current department or agency 59 24 6 0 0 0 11 93 0 18
2018 Less than 3 years in current department or agency 85 9 3 1 0 0 2 96 1 148
2018 3 to 10 years in current department or agency 80 10 3 0 1 1 4 96 1 117
2018 11 to 20 years in current department or agency 77 7 6 2 2 0 7 90 4 64
2018 More than 20 years in current department or agency 77 10 0 5 0 0 8 94 6 22

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 76 11 5 1 2 1 3 91 3 226
2020 3 to 10 years in current department or agency 82 8 3 2 1 1 3 94 3 183
2020 11 to 20 years in current department or agency 81 7 3 4 3 1 1 90 7 88
2020 More than 20 years in current department or agency 90 8 0 0 2 0 0 98 2 28
2019 Less than 3 years in current department or agency 78 10 3 2 5 0 3 91 6 157
2019 3 to 10 years in current department or agency 72 13 6 2 4 1 2 88 6 138
2019 11 to 20 years in current department or agency 67 19 3 4 6 0 1 88 10 73
2019 More than 20 years in current department or agency 68 15 6 0 5 0 5 88 6 19
2018 Less than 3 years in current department or agency 78 11 4 3 2 0 3 91 4 149
2018 3 to 10 years in current department or agency 75 12 7 2 2 2 1 89 4 116
2018 11 to 20 years in current department or agency 74 13 5 1 0 3 3 93 2 64
2018 More than 20 years in current department or agency 70 12 5 5 5 0 2 84 11 22
2017 Less than 3 years in current department or agency 79 9 2 3 4 1 2 91 7 160
2017 3 to 10 years in current department or agency 65 16 7 4 3 1 4 85 8 164
2017 11 to 20 years in current department or agency 70 9 6 5 2 3 5 86 8 65
2017 More than 20 years in current department or agency 79 14 3 0 3 0 0 93 3 29

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 74 17 5 1 1 0 2 93 2 228
2020 3 to 10 years in current department or agency 68 21 8 1 0 0 2 90 1 182
2020 11 to 20 years in current department or agency 75 14 9 1 0 0 0 90 1 88
2020 More than 20 years in current department or agency 81 19 0 0 0 0 0 100 0 28
2019 Less than 3 years in current department or agency 71 18 7 2 1 0 2 90 3 154
2019 3 to 10 years in current department or agency 53 29 13 1 2 0 2 83 4 138
2019 11 to 20 years in current department or agency 53 28 7 7 3 0 1 82 11 73
2019 More than 20 years in current department or agency 52 23 18 0 7 0 0 75 7 18
2018 Less than 3 years in current department or agency 61 25 8 4 1 0 1 87 5 150
2018 3 to 10 years in current department or agency 54 31 6 6 2 1 1 86 8 119
2018 11 to 20 years in current department or agency 46 35 7 3 7 0 2 82 10 64
2018 More than 20 years in current department or agency 36 44 10 8 0 0 2 82 8 22
2017 Less than 3 years in current department or agency 61 22 7 6 2 1 2 85 8 162
2017 3 to 10 years in current department or agency 45 36 9 1 5 1 3 84 6 164
2017 11 to 20 years in current department or agency 51 27 16 0 6 0 0 78 6 65
2017 More than 20 years in current department or agency 28 58 7 4 3 0 0 86 7 29

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 75 11 6 4 3 0 1 87 7 229
2020 3 to 10 years in current department or agency 70 17 7 3 1 0 2 88 4 184
2020 11 to 20 years in current department or agency 66 18 6 6 4 0 0 84 10 88
2020 More than 20 years in current department or agency 72 26 0 0 2 0 0 98 2 28
2019 Less than 3 years in current department or agency 69 16 8 3 2 0 2 87 5 156
2019 3 to 10 years in current department or agency 58 21 10 7 3 0 1 79 10 137
2019 11 to 20 years in current department or agency 56 23 7 7 5 0 1 80 13 73
2019 More than 20 years in current department or agency 51 16 11 6 11 0 5 70 18 19
2018 Less than 3 years in current department or agency 69 17 6 4 2 0 1 87 7 150
2018 3 to 10 years in current department or agency 49 27 12 8 3 0 2 77 11 119
2018 11 to 20 years in current department or agency 48 26 14 6 5 0 2 75 11 64
2018 More than 20 years in current department or agency 61 15 15 0 5 0 5 79 5 22
2017 Less than 3 years in current department or agency 70 14 7 3 4 0 2 86 7 162
2017 3 to 10 years in current department or agency 51 25 12 4 5 0 4 79 9 165
2017 11 to 20 years in current department or agency 60 18 11 1 7 0 3 80 9 65
2017 More than 20 years in current department or agency 52 28 10 3 7 0 0 79 10 29

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 71 9 3 0 1 0 15 94 2 230
2020 3 to 10 years in current department or agency 68 16 8 1 1 0 8 90 1 183
2020 11 to 20 years in current department or agency 67 14 6 1 1 0 11 91 2 89
2020 More than 20 years in current department or agency 60 18 8 3 0 0 11 88 3 28
2019 Less than 3 years in current department or agency 72 4 4 1 0 1 18 93 1 155
2019 3 to 10 years in current department or agency 59 15 6 2 1 0 17 89 4 138
2019 11 to 20 years in current department or agency 66 15 7 1 1 0 10 90 2 73
2019 More than 20 years in current department or agency 51 29 0 0 0 0 19 100 0 19
2018 Less than 3 years in current department or agency 64 6 3 2 1 0 24 92 4 148
2018 3 to 10 years in current department or agency 52 15 7 2 0 0 24 88 3 117
2018 11 to 20 years in current department or agency 60 14 8 0 0 1 16 90 0 64
2018 More than 20 years in current department or agency 47 10 15 0 0 0 28 80 0 22
2017 Less than 3 years in current department or agency 61 10 3 2 1 0 22 92 4 162
2017 3 to 10 years in current department or agency 55 14 9 2 2 2 17 85 4 164
2017 11 to 20 years in current department or agency 53 17 8 5 4 0 14 81 10 64
2017 More than 20 years in current department or agency 48 24 11 4 0 0 13 84 4 29

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 76 13 4 2 1 1 4 93 3 231
2020 3 to 10 years in current department or agency 70 17 8 2 1 0 2 89 2 184
2020 11 to 20 years in current department or agency 74 17 4 3 0 0 3 93 3 89
2020 More than 20 years in current department or agency 86 14 0 0 0 0 0 100 0 28
2019 Less than 3 years in current department or agency 80 10 5 2 0 0 3 92 3 156
2019 3 to 10 years in current department or agency 71 20 6 1 1 0 2 93 1 136
2019 11 to 20 years in current department or agency 67 17 11 2 1 0 3 86 3 73
2019 More than 20 years in current department or agency 63 14 6 6 0 0 10 87 7 19
2018 Less than 3 years in current department or agency 79 7 8 2 1 0 4 89 3 149
2018 3 to 10 years in current department or agency 71 19 4 1 0 1 5 95 1 118
2018 11 to 20 years in current department or agency 67 19 2 2 2 1 8 94 4 64
2018 More than 20 years in current department or agency 71 15 10 0 0 0 5 90 0 22
2017 Less than 3 years in current department or agency 76 8 7 1 2 1 5 90 3 161
2017 3 to 10 years in current department or agency 69 17 5 0 1 1 7 94 1 163
2017 11 to 20 years in current department or agency 68 13 9 0 2 0 8 88 2 65
2017 More than 20 years in current department or agency 55 28 7 4 0 0 7 89 4 29

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 19 14 10 7 0 0 68 18 230
2020 3 to 10 years in current department or agency 62 15 13 3 4 0 2 79 8 185
2020 11 to 20 years in current department or agency 77 15 6 1 1 0 0 92 3 89
2020 More than 20 years in current department or agency 78 18 0 0 0 0 4 100 0 27
2019 Less than 3 years in current department or agency 48 17 17 8 8 0 2 66 16 156
2019 3 to 10 years in current department or agency 60 10 11 6 9 0 4 73 16 138
2019 11 to 20 years in current department or agency 71 9 6 4 9 0 1 81 13 73
2019 More than 20 years in current department or agency 83 5 0 0 0 0 11 100 0 19
2018 Less than 3 years in current department or agency 42 18 12 10 15 0 3 62 26 150
2018 3 to 10 years in current department or agency 61 15 10 4 6 0 3 79 11 119
2018 11 to 20 years in current department or agency 74 9 3 3 8 1 2 86 11 64
2018 More than 20 years in current department or agency 71 15 5 0 0 0 10 95 0 22
2017 Less than 3 years in current department or agency 44 22 14 7 12 0 1 67 19 162
2017 3 to 10 years in current department or agency 50 14 10 10 11 1 5 67 22 165
2017 11 to 20 years in current department or agency 58 24 10 0 2 1 5 87 2 65
2017 More than 20 years in current department or agency 66 21 3 0 0 0 10 96 0 29

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 33 10 4 3 0 1 83 7 231
2020 3 to 10 years in current department or agency 46 28 17 5 3 0 0 74 9 185
2020 11 to 20 years in current department or agency 58 27 9 2 5 0 0 85 7 89
2020 More than 20 years in current department or agency 51 32 13 0 4 0 0 83 4 28
2019 Less than 3 years in current department or agency 57 27 8 4 3 0 1 85 6 156
2019 3 to 10 years in current department or agency 62 27 5 3 2 1 1 91 5 138
2019 11 to 20 years in current department or agency 59 25 6 5 3 0 1 86 8 72
2019 More than 20 years in current department or agency 52 24 11 0 6 0 6 81 7 19
2018 Less than 3 years in current department or agency 59 25 10 1 3 0 2 85 4 150
2018 3 to 10 years in current department or agency 56 24 15 1 2 0 3 82 3 119
2018 11 to 20 years in current department or agency 53 26 8 8 4 0 0 80 12 64
2018 More than 20 years in current department or agency 62 18 15 0 0 0 5 84 0 22
2017 Less than 3 years in current department or agency 59 28 7 4 0 0 3 89 4 161
2017 3 to 10 years in current department or agency 56 24 10 4 2 2 3 83 6 165
2017 11 to 20 years in current department or agency 56 21 11 7 3 0 0 78 11 65
2017 More than 20 years in current department or agency 32 39 18 0 4 0 7 77 4 28

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 41 19 5 2 0 0 74 7 231
2020 3 to 10 years in current department or agency 23 44 23 9 2 0 0 66 11 185
2020 11 to 20 years in current department or agency 34 50 12 2 2 0 0 83 5 89
2020 More than 20 years in current department or agency 28 51 15 4 3 0 0 79 6 28

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 23 35 30 11 1 0 0 58 12 231
2020 3 to 10 years in current department or agency 9 28 43 15 6 0 0 36 21 185
2020 11 to 20 years in current department or agency 7 38 34 16 5 0 0 45 21 89
2020 More than 20 years in current department or agency 30 22 30 18 0 0 0 52 18 28
2019 Less than 3 years in current department or agency 23 36 31 7 2 0 0 59 10 157
2019 3 to 10 years in current department or agency 16 26 38 16 5 0 0 42 20 139
2019 11 to 20 years in current department or agency 19 23 37 15 7 0 0 42 21 74
2019 More than 20 years in current department or agency 27 27 36 11 0 0 0 54 11 19
2018 Less than 3 years in current department or agency 19 38 33 7 1 1 0 58 9 151
2018 3 to 10 years in current department or agency 15 33 35 16 1 0 0 48 17 119
2018 11 to 20 years in current department or agency 14 41 25 16 4 0 0 55 20 64
2018 More than 20 years in current department or agency 25 32 29 10 4 0 0 57 14 23
2017 Less than 3 years in current department or agency 14 45 30 9 2 0 0 59 11 162
2017 3 to 10 years in current department or agency 10 31 40 13 6 0 1 41 19 165
2017 11 to 20 years in current department or agency 13 29 44 4 9 0 0 42 14 66
2017 More than 20 years in current department or agency 21 23 25 24 3 3 0 46 29 29

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 5 15 38 30 12 0 0 42 20 230
2020 3 to 10 years in current department or agency 13 18 48 14 7 0 0 21 31 185
2020 11 to 20 years in current department or agency 6 23 41 17 12 0 0 30 29 88
2020 More than 20 years in current department or agency 3 30 28 33 7 0 0 39 32 26
2019 Less than 3 years in current department or agency 7 12 36 31 15 0 0 46 19 156
2019 3 to 10 years in current department or agency 9 23 31 27 11 0 0 38 32 139
2019 11 to 20 years in current department or agency 13 18 37 20 11 0 0 32 31 74
2019 More than 20 years in current department or agency 0 25 28 35 12 0 0 47 25 18
2018 Less than 3 years in current department or agency 4 10 33 32 20 0 1 53 14 151
2018 3 to 10 years in current department or agency 7 20 34 28 12 0 0 39 27 117
2018 11 to 20 years in current department or agency 9 14 40 25 12 0 0 37 23 64
2018 More than 20 years in current department or agency 5 30 20 29 15 0 0 44 35 22
2017 Less than 3 years in current department or agency 5 13 32 30 20 0 0 51 18 160
2017 3 to 10 years in current department or agency 4 23 39 23 10 0 1 33 27 164
2017 11 to 20 years in current department or agency 6 11 38 31 14 0 0 45 17 65
2017 More than 20 years in current department or agency 0 21 38 31 10 0 0 41 21 29

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 38 18 6 3 4 0 73 9 230
2020 3 to 10 years in current department or agency 25 40 23 9 2 1 0 66 11 184
2020 11 to 20 years in current department or agency 31 44 18 5 3 0 0 75 7 89
2020 More than 20 years in current department or agency 39 41 11 5 4 0 0 80 8 28
2019 Less than 3 years in current department or agency 36 21 22 9 4 7 1 61 14 156
2019 3 to 10 years in current department or agency 21 36 22 14 2 4 0 60 17 138
2019 11 to 20 years in current department or agency 21 42 18 9 5 4 0 66 15 74
2019 More than 20 years in current department or agency 20 43 25 5 0 6 0 67 6 19
2018 Less than 3 years in current department or agency 23 33 25 9 2 8 0 61 12 148
2018 3 to 10 years in current department or agency 21 49 19 10 1 1 0 70 11 118
2018 11 to 20 years in current department or agency 26 48 16 3 5 2 0 75 9 62
2018 More than 20 years in current department or agency 10 43 19 15 7 5 0 56 23 23
2017 Less than 3 years in current department or agency 21 30 18 9 4 16 2 62 16 162
2017 3 to 10 years in current department or agency 17 35 26 10 8 4 1 54 19 165
2017 11 to 20 years in current department or agency 19 44 21 12 3 2 0 63 16 66
2017 More than 20 years in current department or agency 17 35 24 14 4 7 0 56 19 29

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 35 13 5 3 4 0 79 8 230
2020 3 to 10 years in current department or agency 28 32 21 13 3 4 0 62 16 185
2020 11 to 20 years in current department or agency 39 29 17 10 3 2 0 70 12 88
2020 More than 20 years in current department or agency 32 51 11 6 0 0 0 83 6 28

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 28 9 16 2 1 0 72 19 228
2020 3 to 10 years in current department or agency 41 32 7 11 8 0 1 73 20 185
2020 11 to 20 years in current department or agency 47 28 10 8 7 0 0 75 15 89
2020 More than 20 years in current department or agency 41 36 15 8 0 0 0 77 8 28

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 27 9 5 2 4 1 84 7 229
2020 3 to 10 years in current department or agency 52 28 10 5 3 2 1 82 8 185
2020 11 to 20 years in current department or agency 55 29 10 4 1 0 0 85 6 89
2020 More than 20 years in current department or agency 41 53 6 0 0 0 0 94 0 28

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 31 15 4 4 1 0 77 8 231
2020 3 to 10 years in current department or agency 35 39 15 8 3 1 0 74 11 185
2020 11 to 20 years in current department or agency 42 28 15 9 5 1 0 71 14 88
2020 More than 20 years in current department or agency 35 51 11 2 0 0 0 86 2 28
2019 Less than 3 years in current department or agency 39 31 14 8 5 2 0 72 14 157
2019 3 to 10 years in current department or agency 23 34 25 11 5 2 0 58 17 138
2019 11 to 20 years in current department or agency 19 42 21 11 8 0 0 61 19 73
2019 More than 20 years in current department or agency 26 52 11 5 5 0 0 78 10 19
2018 Less than 3 years in current department or agency 27 43 18 6 1 5 0 73 8 150
2018 3 to 10 years in current department or agency 17 47 20 11 4 1 0 64 15 119
2018 11 to 20 years in current department or agency 23 42 19 11 5 0 0 65 16 64
2018 More than 20 years in current department or agency 15 34 24 14 12 0 0 49 27 23
2017 Less than 3 years in current department or agency 22 47 18 9 1 3 0 71 10 161
2017 3 to 10 years in current department or agency 15 38 20 14 10 2 1 55 25 164
2017 11 to 20 years in current department or agency 20 41 24 6 5 5 0 63 12 66
2017 More than 20 years in current department or agency 18 48 21 7 7 0 0 66 14 29

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 38 6 4 2 0 0 88 6 228
2020 3 to 10 years in current department or agency 44 43 7 4 0 0 1 88 5 185
2020 11 to 20 years in current department or agency 52 32 8 5 4 0 0 83 9 89
2020 More than 20 years in current department or agency 43 47 6 4 0 0 0 90 4 28

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 37 7 4 2 0 0 87 6 229
2020 3 to 10 years in current department or agency 43 40 10 5 2 0 1 83 7 185
2020 11 to 20 years in current department or agency 49 32 8 7 4 0 0 81 11 89
2020 More than 20 years in current department or agency 48 33 11 8 0 0 0 81 8 27

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 31 16 4 2 1 1 77 6 228
2020 3 to 10 years in current department or agency 33 46 15 2 1 0 3 82 2 184
2020 11 to 20 years in current department or agency 45 30 21 1 4 0 0 75 5 89
2020 More than 20 years in current department or agency 42 43 14 0 0 0 0 86 0 28

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 31 6 3 2 1 0 90 4 229
2020 3 to 10 years in current department or agency 53 40 4 2 0 0 1 94 2 184
2020 11 to 20 years in current department or agency 63 24 11 0 3 0 0 86 3 89
2020 More than 20 years in current department or agency 50 46 4 0 0 0 0 96 0 28

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 79 17 2 0 1 1 0 97 1 229
2020 3 to 10 years in current department or agency 82 16 0 1 0 0 1 99 1 184
2020 11 to 20 years in current department or agency 87 9 1 0 1 1 0 97 1 89
2020 More than 20 years in current department or agency 70 26 4 0 0 0 0 96 0 28

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 32 9 5 1 2 0 85 6 230
2020 3 to 10 years in current department or agency 48 36 8 4 1 2 1 86 5 185
2020 11 to 20 years in current department or agency 54 31 8 3 3 1 0 86 6 87
2020 More than 20 years in current department or agency 59 25 16 0 0 0 0 84 0 27

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 30 4 7 3 0 0 86 10 229
2020 3 to 10 years in current department or agency 50 35 5 5 3 0 1 86 9 185
2020 11 to 20 years in current department or agency 62 25 5 4 5 0 0 87 9 88
2020 More than 20 years in current department or agency 52 45 0 4 0 0 0 96 4 27

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 61 28 5 2 1 2 0 91 4 228
2020 3 to 10 years in current department or agency 59 27 9 3 1 0 1 87 5 185
2020 11 to 20 years in current department or agency 61 22 10 3 4 1 0 83 6 88
2020 More than 20 years in current department or agency 55 45 0 0 0 0 0 100 0 27

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 22 44 18 13 2 0 0 66 15 40
2020 3 to 10 years in current department or agency 34 38 14 9 5 0 0 72 14 83
2020 11 to 20 years in current department or agency 30 45 8 13 4 0 0 75 17 50
2020 More than 20 years in current department or agency 15 70 4 11 0 0 0 84 11 16
2019 Less than 3 years in current department or agency 26 27 19 12 3 11 3 61 18 33
2019 3 to 10 years in current department or agency 11 40 22 16 3 2 5 56 20 61
2019 11 to 20 years in current department or agency 30 45 18 0 3 0 4 78 4 33
2019 More than 20 years in current department or agency 28 21 39 11 0 0 0 50 11 11

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 95 5 41
2020 3 to 10 years in current department or agency 92 8 83
2020 11 to 20 years in current department or agency 93 7 50
2020 More than 20 years in current department or agency 100 0 16

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 25 16 23 5 0 0 56 28 39
2020 3 to 10 years in current department or agency 21 32 11 26 10 0 0 53 36 77
2020 11 to 20 years in current department or agency 22 33 17 19 9 0 0 55 28 47
2020 More than 20 years in current department or agency 23 32 22 17 7 0 0 54 24 16
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 7 93 228
2020 3 to 10 years in current department or agency 13 87 184
2020 11 to 20 years in current department or agency 7 93 89
2020 More than 20 years in current department or agency 7 93 28

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 12 88 227
2020 3 to 10 years in current department or agency 14 86 184
2020 11 to 20 years in current department or agency 9 91 89
2020 More than 20 years in current department or agency 7 93 28
2019 Less than 3 years in current department or agency 13 87 157
2019 3 to 10 years in current department or agency 11 89 137
2019 11 to 20 years in current department or agency 16 84 74
2019 More than 20 years in current department or agency 12 88 19
2017 Less than 3 years in current department or agency 11 89 162
2017 3 to 10 years in current department or agency 13 87 164
2017 11 to 20 years in current department or agency 16 84 66
2017 More than 20 years in current department or agency 0 100 29
2014 Less than 3 years in current department or agency 7 93 129
2014 3 to 10 years in current department or agency 15 85 185
2014 11 to 20 years in current department or agency 17 83 76

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 37 63 27
2020 3 to 10 years in current department or agency 31 69 25

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 83 17 27
2020 3 to 10 years in current department or agency 80 20 25
2019 Less than 3 years in current department or agency 80 20 20
2019 3 to 10 years in current department or agency 93 7 15
2017 Less than 3 years in current department or agency 83 17 18
2017 3 to 10 years in current department or agency 72 28 21
2017 11 to 20 years in current department or agency 72 28 10
2014 Less than 3 years in current department or agency 60 40 10
2014 3 to 10 years in current department or agency 82 18 28
2014 11 to 20 years in current department or agency 77 23 13

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 50 5 5 0 0 0 90 5 22
2020 3 to 10 years in current department or agency 57 38 5 0 0 0 0 95 0 20
2019 Less than 3 years in current department or agency 65 29 7 0 0 0 0 93 0 16
2019 3 to 10 years in current department or agency 43 44 0 13 0 0 0 87 13 14
2017 Less than 3 years in current department or agency 45 40 0 7 0 0 9 93 7 15
2017 3 to 10 years in current department or agency 48 39 6 7 0 0 0 87 7 15
2014 3 to 10 years in current department or agency 38 35 13 9 4 0 0 74 14 23
2014 11 to 20 years in current department or agency 46 45 0 9 0 0 0 91 9 10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 34 8 5 1 1 0 86 6 228
2020 3 to 10 years in current department or agency 50 33 7 6 0 2 2 86 6 185
2020 11 to 20 years in current department or agency 63 20 4 5 3 3 3 87 8 88
2020 More than 20 years in current department or agency 51 37 12 0 0 0 0 88 0 28
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 50 18 2 63 37 231
2020 3 to 10 years in current department or agency 28 54 16 2 66 34 185
2020 11 to 20 years in current department or agency 21 61 18 0 74 26 89
2020 More than 20 years in current department or agency 17 81 3 0 83 17 28

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 48 52 69
2020 3 to 10 years in current department or agency 48 52 52

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 14 23 17 22 20 0 3 39 43 69
2020 3 to 10 years in current department or agency 10 35 5 32 16 0 3 46 49 52

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 10 10 21 26 25 1 7 21 56 69
2020 3 to 10 years in current department or agency 5 15 9 24 23 2 22 27 61 52

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 19 12 4 3 4 13 76 9 231
2020 3 to 10 years in current department or agency 44 23 14 4 5 1 8 74 11 185
2020 11 to 20 years in current department or agency 37 16 15 11 9 1 11 60 23 89
2020 More than 20 years in current department or agency 61 10 20 4 0 0 4 75 4 28
2019 Less than 3 years in current department or agency 47 18 13 5 9 1 7 71 15 154
2019 3 to 10 years in current department or agency 45 16 18 6 6 0 9 67 13 137
2019 11 to 20 years in current department or agency 45 16 18 6 10 1 4 65 16 74
2019 More than 20 years in current department or agency 24 22 17 17 6 0 14 54 26 19
2018 Less than 3 years in current department or agency 49 19 8 6 4 2 12 79 12 150
2018 3 to 10 years in current department or agency 51 25 9 4 4 0 7 81 9 119
2018 11 to 20 years in current department or agency 42 23 10 5 12 0 8 71 19 63
2018 More than 20 years in current department or agency 30 9 10 5 27 5 14 49 39 23
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