2020 Public Service Employee Survey Results for Office of the Chief Electoral Officer by Question 106. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 48 40 4 4 4 0 0 88 8 50
2020 IS-03 45 40 5 5 5 0 0 85 10 20
2020 IS-05 53 33 7 7 0 0 0 87 7 15

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 84 12 2 2 0 0 0 96 2 50
2020 IS-03 80 20 0 0 0 0 0 100 0 20
2020 IS-05 93 0 7 0 0 0 0 93 0 15
2017 IS 76 24 0 0 0 0 0 100 0 34
2017 IS-03 87 13 0 0 0 0 0 100 0 15
2014 IS 82 15 0 3 0 0 0 97 3 34

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 42 40 8 6 4 0 0 82 10 50
2020 IS-03 40 35 10 5 10 0 0 75 15 20
2020 IS-05 53 40 0 7 0 0 0 93 7 15
2019 IS 50 36 0 13 2 0 0 86 14 56
2019 IS-03 56 32 0 12 0 0 0 88 12 25
2019 IS-05 33 42 0 17 8 0 0 75 25 12
2017 IS 56 30 6 9 0 0 0 86 9 34
2017 IS-03 67 27 7 0 0 0 0 93 0 15
2014 IS 18 50 12 12 9 0 0 68 21 34

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 42 40 14 0 2 2 0 84 2 50
2020 IS-03 35 35 25 0 5 0 0 70 5 20
2020 IS-05 60 33 0 0 0 7 0 100 0 15
2019 IS 48 36 14 2 0 0 0 84 2 56
2019 IS-03 40 40 16 4 0 0 0 80 4 25
2019 IS-05 50 25 25 0 0 0 0 75 0 12
2018 IS 54 29 11 3 3 0 0 83 6 35
2018 IS-03 73 13 0 7 7 0 0 87 13 15
2017 IS 32 35 12 17 0 0 3 69 18 34
2017 IS-03 47 33 0 13 0 0 7 86 14 15
2014 IS 18 47 21 12 3 0 0 65 15 34

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 48 38 6 6 2 0 0 86 8 50
2020 IS-03 40 35 10 10 5 0 0 75 15 20
2020 IS-05 67 33 0 0 0 0 0 100 0 15
2019 IS 57 34 5 2 2 0 0 91 4 56
2019 IS-03 52 40 0 4 4 0 0 92 8 25
2019 IS-05 50 25 25 0 0 0 0 75 0 12
2017 IS 47 29 15 9 0 0 0 76 9 34
2017 IS-03 60 27 13 0 0 0 0 87 0 15
2014 IS 29 44 18 9 0 0 0 74 9 34

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 54 30 14 2 0 0 0 84 2 50
2020 IS-03 55 30 15 0 0 0 0 85 0 20
2020 IS-05 53 27 13 7 0 0 0 80 7 15
2019 IS 52 30 6 9 2 0 2 83 11 54
2019 IS-03 54 29 4 4 4 0 4 87 9 24
2019 IS-05 45 27 18 9 0 0 0 73 9 11
2018 IS 54 29 9 9 0 0 0 83 9 35
2018 IS-03 80 13 7 0 0 0 0 93 0 15
2017 IS 37 29 17 12 6 0 0 65 17 34
2017 IS-03 33 33 20 7 7 0 0 67 13 15
2014 IS 26 41 12 9 9 0 3 70 18 34

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 54 34 12 0 0 0 0 88 0 50
2020 IS-03 55 25 20 0 0 0 0 80 0 20
2020 IS-05 67 27 7 0 0 0 0 93 0 15
2019 IS 47 38 5 7 2 0 0 85 9 55
2019 IS-03 54 25 8 8 4 0 0 79 13 24
2019 IS-05 33 50 8 8 0 0 0 83 8 12
2018 IS 40 37 14 6 3 0 0 77 9 35
2018 IS-03 53 20 20 7 0 0 0 73 7 15
2017 IS 23 50 10 6 12 0 0 73 17 34
2017 IS-03 27 47 7 7 13 0 0 73 20 15
2014 IS 15 50 18 12 6 0 0 65 18 34

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 48 34 16 2 0 0 0 82 2 50
2020 IS-03 35 35 25 5 0 0 0 70 5 20
2020 IS-05 53 40 7 0 0 0 0 93 0 15
2019 IS 47 40 5 4 4 0 0 87 7 55
2019 IS-03 50 38 8 0 4 0 0 88 4 24
2019 IS-05 33 58 0 8 0 0 0 92 8 12
2018 IS 44 29 15 9 3 0 0 74 12 34
2018 IS-03 60 13 13 7 7 0 0 73 13 15
2017 IS 30 41 6 6 17 0 0 71 23 34
2017 IS-03 40 33 0 7 20 0 0 73 27 15
2014 IS 12 47 21 12 9 0 0 59 21 34

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 31 61 6 2 0 0 0 92 2 49
2020 IS-03 15 80 5 0 0 0 0 95 0 20
2020 IS-05 50 36 7 7 0 0 0 86 7 14
2019 IS 49 44 4 4 0 0 0 93 4 55
2019 IS-03 42 46 8 4 0 0 0 88 4 24
2019 IS-05 58 33 0 8 0 0 0 92 8 12
2018 IS 34 34 20 9 3 0 0 69 11 35
2018 IS-03 53 13 27 7 0 0 0 67 7 15
2017 IS 27 44 6 9 14 0 0 71 23 34
2017 IS-03 40 47 0 7 7 0 0 87 13 15

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 60 32 6 2 0 0 0 92 2 50
2020 IS-03 40 45 10 5 0 0 0 85 5 20
2020 IS-05 80 13 7 0 0 0 0 93 0 15
2019 IS 71 20 7 2 0 0 0 91 2 55
2019 IS-03 58 25 13 4 0 0 0 83 4 24
2019 IS-05 75 17 8 0 0 0 0 92 0 12
2018 IS 51 43 0 3 3 0 0 94 6 35
2018 IS-03 47 47 0 7 0 0 0 93 7 15
2017 IS 36 47 6 9 3 0 0 83 12 34
2017 IS-03 47 47 7 0 0 0 0 93 0 15
2014 IS 35 50 9 3 3 0 0 85 6 34

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 44 40 8 8 0 0 0 84 8 50
2020 IS-03 35 35 15 15 0 0 0 70 15 20
2020 IS-05 47 47 0 7 0 0 0 93 7 15
2019 IS 46 39 7 4 4 0 0 85 7 54
2019 IS-03 39 39 13 4 4 0 0 78 9 23
2019 IS-05 58 33 8 0 0 0 0 92 0 12
2018 IS 43 43 6 6 3 0 0 86 9 35
2018 IS-03 53 27 7 13 0 0 0 80 13 15
2017 IS 36 27 12 12 14 0 0 63 26 34
2017 IS-03 40 27 7 7 20 0 0 67 27 15

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 57 29 14 0 0 0 0 86 0 49
2020 IS-03 63 21 16 0 0 0 0 84 0 19
2020 IS-05 67 13 20 0 0 0 0 80 0 15
2019 IS 65 20 11 4 0 0 0 85 4 55
2019 IS-03 71 17 8 4 0 0 0 88 4 24
2019 IS-05 58 17 17 8 0 0 0 75 8 12
2018 IS 54 29 6 9 3 0 0 83 11 35
2018 IS-03 67 13 13 7 0 0 0 80 7 15
2017 IS 46 33 12 6 3 0 0 80 9 34
2017 IS-03 53 33 7 0 7 0 0 87 7 15
2014 IS 47 24 18 12 0 0 0 71 12 34

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 46 42 10 2 0 0 0 88 2 50
2020 IS-03 45 50 5 0 0 0 0 95 0 20
2020 IS-05 53 27 13 7 0 0 0 80 7 15
2019 IS 51 33 9 7 0 0 0 84 7 55
2019 IS-03 50 25 13 13 0 0 0 75 13 24
2019 IS-05 50 42 8 0 0 0 0 92 0 12
2018 IS 31 43 14 6 6 0 0 74 11 35
2018 IS-03 40 27 20 7 7 0 0 67 13 15
2017 IS 27 35 12 9 17 0 0 63 26 34
2017 IS-03 33 40 7 0 20 0 0 73 20 15
2014 IS 15 32 24 24 3 3 0 48 27 34

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 42 38 16 4 0 0 0 80 4 50
2020 IS-03 30 45 20 5 0 0 0 75 5 20
2020 IS-05 53 33 7 7 0 0 0 87 7 15
2019 IS 55 31 7 4 4 0 0 85 7 55
2019 IS-03 46 29 13 4 8 0 0 75 13 24
2019 IS-05 58 33 0 8 0 0 0 92 8 12
2018 IS 37 34 11 14 3 0 0 71 17 35
2018 IS-03 53 20 7 20 0 0 0 73 20 15
2017 IS 36 30 12 9 14 0 0 65 23 34
2017 IS-03 40 27 7 7 20 0 0 67 27 15
2014 IS 26 26 21 15 12 0 0 53 26 34

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 38 56 4 2 0 0 0 94 2 50
2020 IS-03 30 65 5 0 0 0 0 95 0 20
2020 IS-05 40 47 7 7 0 0 0 87 7 15
2019 IS 50 34 11 5 0 0 0 84 5 56
2019 IS-03 48 28 20 4 0 0 0 76 4 25
2019 IS-05 42 42 8 8 0 0 0 83 8 12
2018 IS 29 51 9 9 3 0 0 80 11 35
2018 IS-03 47 40 7 7 0 0 0 87 7 15
2017 IS 42 18 17 14 9 0 0 60 23 34
2017 IS-03 60 0 20 13 7 0 0 60 20 15
2014 IS 12 56 9 18 6 0 0 68 24 34

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 55 31 12 2 0 0 0 86 2 49
2020 IS-03 55 30 15 0 0 0 0 85 0 20
2020 IS-05 57 21 14 7 0 0 0 79 7 14
2019 IS 54 32 9 5 0 0 0 86 5 56
2019 IS-03 56 28 16 0 0 0 0 84 0 25
2019 IS-05 58 25 8 8 0 0 0 83 8 12
2018 IS 49 26 11 11 3 0 0 74 14 35
2018 IS-03 60 13 13 13 0 0 0 73 13 15
2017 IS 42 33 9 6 12 0 0 74 17 34
2017 IS-03 60 7 13 7 13 0 0 67 20 15
2014 IS 21 44 18 15 3 0 0 65 18 34

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 34 40 18 8 0 0 0 74 8 50
2020 IS-03 40 45 15 0 0 0 0 85 0 20
2020 IS-05 20 27 33 20 0 0 0 47 20 15
2019 IS 43 38 11 9 0 0 0 80 9 56
2019 IS-03 52 32 12 4 0 0 0 84 4 25
2019 IS-05 33 33 17 17 0 0 0 67 17 12
2018 IS 49 31 14 3 3 0 0 80 6 35
2018 IS-03 60 33 7 0 0 0 0 93 0 15
2017 IS 59 35 6 0 0 0 0 94 0 34
2017 IS-03 67 33 0 0 0 0 0 100 0 15
2014 IS 38 32 12 9 9 0 0 71 18 34

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 8 30 36 16 8 0 2 24 39 50
2020 IS-03 10 25 25 20 15 0 5 37 37 20
2020 IS-05 7 33 40 13 7 0 0 20 40 15
2019 IS 0 13 46 29 11 0 2 40 13 56
2019 IS-03 0 12 44 32 12 0 0 44 12 25
2019 IS-05 0 17 58 25 0 0 0 25 17 12
2018 IS 6 17 43 23 11 0 0 34 23 35
2018 IS-03 7 7 40 27 20 0 0 47 13 15
2017 IS 12 9 53 18 9 0 0 27 20 34
2017 IS-03 13 7 53 13 13 0 0 27 20 15
2014 IS 21 29 32 9 6 3 0 15 52 34

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 0 4 36 38 20 2 0 59 4 50
2020 IS-03 0 0 40 30 30 0 0 60 0 20
2020 IS-05 0 7 33 53 7 0 0 60 7 15
2019 IS 4 9 27 34 25 0 2 60 13 56
2019 IS-03 4 8 20 44 24 0 0 68 12 25
2019 IS-05 0 8 33 50 8 0 0 58 8 12
2018 IS 6 20 20 26 23 3 3 52 27 35
2018 IS-03 7 13 20 7 47 7 0 57 21 15
2017 IS 14 18 32 27 6 0 3 34 34 34
2017 IS-03 13 13 33 27 13 0 0 40 27 15
2014 IS 9 12 41 21 15 0 3 36 21 34

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 6 24 44 16 10 0 0 26 30 50
2020 IS-03 0 25 45 20 10 0 0 30 25 20
2020 IS-05 13 13 47 20 7 0 0 27 27 15
2019 IS 13 21 30 23 11 0 2 35 35 56
2019 IS-03 12 16 32 28 12 0 0 40 28 25
2019 IS-05 8 33 50 8 0 0 0 8 42 12
2018 IS 20 34 26 9 11 0 0 20 54 35
2018 IS-03 13 40 13 7 27 0 0 33 53 15
2017 IS 20 16 50 12 3 0 0 14 36 34
2017 IS-03 27 7 47 13 7 0 0 20 33 15
2014 IS 35 35 15 6 6 0 3 12 73 34

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 4 8 40 36 12 0 0 48 12 50
2020 IS-03 0 0 40 40 20 0 0 60 0 20
2020 IS-05 13 20 40 27 0 0 0 27 33 15
2019 IS 2 11 32 32 21 0 2 55 13 56
2019 IS-03 0 8 32 28 32 0 0 60 8 25
2019 IS-05 0 33 25 42 0 0 0 42 33 12
2018 IS 3 20 34 29 14 0 0 43 23 35
2018 IS-03 7 7 33 20 33 0 0 53 13 15
2017 IS 9 14 38 30 9 0 0 39 23 34
2017 IS-03 7 20 33 27 13 0 0 40 27 15
2014 IS 3 47 12 26 12 0 0 38 50 34

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 6 22 36 10 26 0 0 36 28 50
2020 IS-03 0 25 30 10 35 0 0 45 25 20
2020 IS-05 7 40 33 7 13 0 0 20 47 15
2019 IS 7 13 25 23 29 2 2 54 20 56
2019 IS-03 8 4 20 24 40 4 0 67 13 25
2019 IS-05 17 25 25 17 17 0 0 33 42 12
2018 IS 6 20 29 26 17 3 0 44 26 35
2018 IS-03 7 7 20 27 33 7 0 64 14 15
2017 IS 12 12 25 32 14 0 6 49 25 34
2017 IS-03 13 7 20 27 20 0 13 54 23 15
2014 IS 9 26 29 21 12 3 0 33 36 34

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 2 6 27 48 17 0 0 65 8 48
2020 IS-03 5 5 11 58 21 0 0 79 11 19
2020 IS-05 0 13 40 40 7 0 0 47 13 15
2019 IS 5 25 30 16 21 0 2 38 31 56
2019 IS-03 4 16 40 12 28 0 0 40 20 25
2019 IS-05 8 25 42 25 0 0 0 25 33 12
2018 IS 11 23 29 14 14 6 3 31 38 35
2018 IS-03 13 7 20 7 33 13 7 50 25 15
2017 IS 26 24 23 14 9 0 4 24 52 34
2017 IS-03 20 27 33 13 7 0 0 20 47 15
2014 IS 6 9 32 29 12 6 6 47 17 34

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 8 10 46 24 12 0 0 36 18 50
2020 IS-03 0 0 45 40 15 0 0 55 0 20
2020 IS-05 20 20 40 20 0 0 0 20 40 15
2019 IS 9 21 23 23 20 2 2 44 31 56
2019 IS-03 8 16 20 24 28 4 0 54 25 25
2019 IS-05 8 42 33 8 8 0 0 17 50 12
2018 IS 18 15 47 9 12 0 0 21 32 34
2018 IS-03 13 7 40 13 27 0 0 40 20 15
2017 IS 15 21 44 14 6 0 0 20 36 34
2017 IS-03 13 13 60 13 0 0 0 13 27 15
2014 IS 24 32 24 12 9 0 0 21 56 34

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 2 18 26 36 18 0 0 54 20 50
2020 IS-03 0 10 25 40 25 0 0 65 10 20
2020 IS-05 0 27 33 33 7 0 0 40 27 15
2019 IS 4 11 14 38 32 0 2 71 15 56
2019 IS-03 4 8 8 44 36 0 0 80 12 25
2019 IS-05 0 17 25 33 25 0 0 58 17 12
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 46 36 10 2 0 4 2 87 2 50
2020 IS-03 65 20 15 0 0 0 0 85 0 20
2020 IS-05 33 40 13 0 0 13 0 85 0 15
2019 IS 39 32 9 9 4 2 5 77 13 56
2019 IS-03 40 36 8 4 4 0 8 83 9 25
2019 IS-05 33 33 17 0 8 8 0 73 9 12
2018 IS 37 23 17 3 3 9 9 72 7 35
2018 IS-03 40 27 13 0 0 13 7 83 0 15
2017 IS 26 29 15 12 9 7 3 61 22 34
2017 IS-03 40 27 7 0 13 7 7 77 15 15
2014 IS 29 32 15 3 0 9 12 78 4 34

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 76 18 4 2 0 0 0 94 2 50
2020 IS-03 75 25 0 0 0 0 0 100 0 20
2020 IS-05 87 7 0 7 0 0 0 93 7 15
2019 IS 63 27 5 5 0 0 0 89 5 56
2019 IS-03 56 36 4 4 0 0 0 92 4 25
2019 IS-05 67 33 0 0 0 0 0 100 0 12
2018 IS 65 26 3 3 3 0 0 91 6 34
2018 IS-03 79 7 0 7 7 0 0 86 14 14
2017 IS 50 24 12 9 6 0 0 74 14 34
2017 IS-03 60 20 13 0 7 0 0 80 7 15
2014 IS 44 29 12 15 0 0 0 74 15 34

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 78 22 0 0 0 0 0 100 0 50
2020 IS-03 85 15 0 0 0 0 0 100 0 20
2020 IS-05 73 27 0 0 0 0 0 100 0 15
2019 IS 63 29 4 4 2 0 0 91 5 56
2019 IS-03 68 20 8 4 0 0 0 88 4 25
2019 IS-05 50 42 0 8 0 0 0 92 8 12
2018 IS 69 29 0 3 0 0 0 97 3 35
2018 IS-03 87 13 0 0 0 0 0 100 0 15
2017 IS 44 41 6 10 0 0 0 85 10 34
2017 IS-03 73 20 7 0 0 0 0 93 0 15
2014 IS 44 41 3 12 0 0 0 85 12 34

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 71 24 4 0 0 0 0 96 0 49
2020 IS-03 74 21 5 0 0 0 0 95 0 19
2020 IS-05 73 27 0 0 0 0 0 100 0 15
2019 IS 63 30 5 0 2 0 0 93 2 56
2019 IS-03 52 44 4 0 0 0 0 96 0 25
2019 IS-05 67 25 8 0 0 0 0 92 0 12
2018 IS 60 34 3 0 0 3 0 97 0 35
2018 IS-03 53 33 7 0 0 7 0 93 0 15

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 72 12 4 6 0 6 0 89 6 50
2020 IS-03 70 10 5 5 0 10 0 89 6 20
2020 IS-05 60 13 7 13 0 7 0 79 14 15
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 64 16 14 0 2 0 4 83 2 50
2020 IS-03 55 20 15 0 5 0 5 79 5 20
2020 IS-05 80 13 7 0 0 0 0 93 0 15
2019 IS 63 21 11 4 0 0 2 85 4 56
2019 IS-03 56 20 20 4 0 0 0 76 4 25
2019 IS-05 67 17 8 8 0 0 0 83 8 12

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 64 26 10 0 0 0 0 90 0 50
2020 IS-03 45 40 15 0 0 0 0 85 0 20
2020 IS-05 73 20 7 0 0 0 0 93 0 15
2019 IS 57 32 5 2 4 0 0 89 5 56
2019 IS-03 56 28 12 4 0 0 0 84 4 25
2019 IS-05 75 17 0 0 8 0 0 92 8 12
2018 IS 60 23 14 3 0 0 0 83 3 35
2018 IS-03 67 13 20 0 0 0 0 80 0 15
2017 IS 47 30 3 12 9 0 0 77 20 34
2017 IS-03 60 20 0 0 20 0 0 80 20 15
2014 IS 26 29 18 18 6 0 3 58 24 34

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 72 18 4 4 2 0 0 90 6 50
2020 IS-03 55 30 5 5 5 0 0 85 10 20
2020 IS-05 80 13 0 7 0 0 0 93 7 15

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 64 34 2 0 0 0 0 98 0 50
2020 IS-03 50 50 0 0 0 0 0 100 0 20
2020 IS-05 67 27 7 0 0 0 0 93 0 15
2019 IS 57 36 2 0 5 0 0 93 5 56
2019 IS-03 48 44 4 0 4 0 0 92 4 25
2019 IS-05 83 8 0 0 8 0 0 92 8 12
2018 IS 63 20 11 6 0 0 0 83 6 35
2018 IS-03 73 13 7 7 0 0 0 87 7 15
2017 IS 53 30 3 12 3 0 0 83 14 34
2017 IS-03 67 20 0 7 7 0 0 87 13 15
2014 IS 29 38 24 6 3 0 0 68 9 34

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 IS 34 66 50
2020 IS-03 30 70 20
2020 IS-05 40 60 15

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 62 16 8 0 2 10 2 89 2 50
2020 IS-03 65 20 5 0 5 5 0 89 5 20
2020 IS-05 60 7 13 0 0 13 7 83 0 15

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 76 20 4 0 0 0 0 96 0 50
2020 IS-03 65 25 10 0 0 0 0 90 0 20
2020 IS-05 87 13 0 0 0 0 0 100 0 15
2019 IS 73 21 0 5 0 0 0 95 5 56
2019 IS-03 68 28 0 4 0 0 0 96 4 25
2019 IS-05 75 17 0 8 0 0 0 92 8 12
2018 IS 68 18 12 3 0 0 0 85 3 34
2018 IS-03 79 7 14 0 0 0 0 86 0 14
2017 IS 51 28 6 9 6 0 0 79 15 33
2017 IS-03 73 13 0 0 13 0 0 87 13 15
2014 IS 32 38 18 6 6 0 0 71 12 34
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 66 26 2 0 0 6 0 98 0 50
2020 IS-03 60 20 5 0 0 15 0 94 0 20
2020 IS-05 67 33 0 0 0 0 0 100 0 15
2019 IS 52 27 14 4 2 2 0 80 5 56
2019 IS-03 48 28 16 8 0 0 0 76 8 25
2019 IS-05 67 17 8 0 0 8 0 91 0 12
2018 IS 49 31 6 9 6 0 0 80 14 35
2018 IS-03 60 27 7 0 7 0 0 87 7 15
2017 IS 36 38 12 9 6 0 0 74 14 34
2017 IS-03 33 47 7 7 7 0 0 80 13 15
2014 IS 24 44 12 3 9 9 0 74 13 34

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 58 28 14 0 0 0 0 86 0 50
2020 IS-03 45 25 30 0 0 0 0 70 0 20
2020 IS-05 67 27 7 0 0 0 0 93 0 15
2019 IS 43 36 13 4 4 2 0 80 7 56
2019 IS-03 44 28 16 8 4 0 0 72 12 25
2019 IS-05 42 42 8 0 0 8 0 91 0 12
2018 IS 51 29 9 9 3 0 0 80 11 35
2018 IS-03 73 13 7 0 7 0 0 87 7 15
2017 IS 26 51 9 9 6 0 0 77 14 34
2017 IS-03 27 53 7 0 13 0 0 80 13 15
2014 IS 21 41 21 9 9 0 0 62 18 34

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 40 44 14 2 0 0 0 84 2 50
2020 IS-03 35 30 30 5 0 0 0 65 5 20
2020 IS-05 27 67 7 0 0 0 0 93 0 15
2019 IS 25 46 13 13 4 0 0 71 16 56
2019 IS-03 32 44 12 8 4 0 0 76 12 25
2019 IS-05 17 42 8 33 0 0 0 58 33 12
2018 IS 34 37 11 9 6 3 0 74 15 35
2018 IS-03 60 13 7 7 7 7 0 79 14 15
2017 IS 20 29 15 23 6 7 0 53 31 34
2017 IS-03 20 40 7 13 13 7 0 64 29 15
2014 IS 6 38 26 21 9 0 0 44 29 34

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 27 51 8 14 0 0 0 78 14 49
2020 IS-03 26 53 11 11 0 0 0 79 11 19
2020 IS-05 27 47 0 27 0 0 0 73 27 15
2019 IS 25 38 13 13 9 4 0 65 22 56
2019 IS-03 32 28 24 4 8 4 0 63 13 25
2019 IS-05 8 33 8 25 17 8 0 45 45 12
2018 IS 23 40 9 17 9 3 0 65 26 35
2018 IS-03 47 27 7 0 13 7 0 79 14 15
2017 IS 12 39 9 24 17 0 0 50 41 34
2017 IS-03 13 40 7 27 13 0 0 53 40 15
2014 IS 9 32 12 35 9 3 0 42 45 34

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 54 30 10 2 0 4 0 88 2 50
2020 IS-03 50 30 15 5 0 0 0 80 5 20
2020 IS-05 53 33 7 0 0 7 0 93 0 15
2019 IS 52 34 5 4 2 2 2 89 6 56
2019 IS-03 48 36 4 4 0 4 4 91 4 25
2019 IS-05 50 25 8 8 8 0 0 75 17 12
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 56 32 10 2 0 0 0 88 2 50
2020 IS-03 45 35 15 5 0 0 0 80 5 20
2020 IS-05 73 20 7 0 0 0 0 93 0 15
2019 IS 41 43 13 4 0 0 0 84 4 56
2019 IS-03 40 36 20 4 0 0 0 76 4 25
2019 IS-05 42 50 0 8 0 0 0 92 8 12
2018 IS 29 57 9 3 3 0 0 86 6 35
2018 IS-03 27 60 7 0 7 0 0 87 7 15
2017 IS 29 39 6 20 6 0 0 68 26 34
2017 IS-03 40 33 0 20 7 0 0 73 27 15
2014 IS 26 44 9 18 3 0 0 71 21 34

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 37 45 10 6 0 2 0 83 6 49
2020 IS-03 47 42 11 0 0 0 0 89 0 19
2020 IS-05 33 33 20 13 0 0 0 67 13 15
2019 IS 22 38 16 20 0 4 0 62 21 55
2019 IS-03 25 21 29 17 0 8 0 50 18 24
2019 IS-05 8 50 8 33 0 0 0 58 33 12

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 36 34 12 12 2 4 0 73 15 50
2020 IS-03 25 30 20 15 5 5 0 58 21 20
2020 IS-05 47 27 7 20 0 0 0 73 20 15
2019 IS 41 32 14 4 4 2 4 77 8 56
2019 IS-03 40 28 16 4 4 4 4 74 9 25
2019 IS-05 42 25 17 8 8 0 0 67 17 12
2018 IS 26 43 20 6 3 3 0 71 9 35
2018 IS-03 27 20 33 7 7 7 0 50 14 15
2017 IS 18 32 17 18 9 7 0 53 29 34
2017 IS-03 27 40 7 7 13 7 0 71 21 15
2014 IS 9 53 12 21 6 0 0 62 26 34

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 46 32 18 4 0 0 0 78 4 50
2020 IS-03 40 20 35 5 0 0 0 60 5 20
2020 IS-05 60 27 7 7 0 0 0 87 7 15
2019 IS 40 29 22 7 2 0 0 69 9 55
2019 IS-03 44 28 20 4 4 0 0 72 8 25
2019 IS-05 33 25 33 8 0 0 0 58 8 12
2018 IS 43 31 23 3 0 0 0 74 3 35
2018 IS-03 40 27 33 0 0 0 0 67 0 15

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 34 26 14 8 0 18 0 73 10 50
2020 IS-03 30 15 20 5 0 30 0 64 7 20
2020 IS-05 40 27 13 20 0 0 0 67 20 15
2019 IS 28 15 24 11 9 7 6 49 23 54
2019 IS-03 29 13 21 8 8 13 8 53 21 24
2019 IS-05 17 17 42 17 8 0 0 33 25 12
2018 IS 9 21 24 21 3 18 6 38 31 34
2018 IS-03 14 14 14 14 7 36 0 44 33 14
2017 IS 12 32 18 14 9 10 6 51 27 34
2017 IS-03 20 40 0 13 7 7 13 75 25 15
2014 IS 0 24 30 18 15 12 0 28 38 33

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 42 38 6 12 2 0 0 80 14 50
2020 IS-03 25 40 10 20 5 0 0 65 25 20
2020 IS-05 53 33 0 13 0 0 0 87 13 15
2019 IS 36 40 9 7 4 2 2 79 11 55
2019 IS-03 42 25 13 8 8 4 0 70 17 24
2019 IS-05 33 42 17 8 0 0 0 75 8 12
2018 IS 37 29 23 0 3 9 0 72 3 35
2018 IS-03 40 20 13 0 7 20 0 75 8 15
2017 IS 48 37 6 6 3 0 0 86 9 34
2017 IS-03 67 27 0 7 0 0 0 93 7 15
2014 IS 38 29 6 9 12 6 0 72 22 34

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 24 38 10 16 6 2 4 66 23 50
2020 IS-03 15 35 20 20 10 0 0 50 30 20
2020 IS-05 33 47 0 13 0 7 0 86 14 15
2019 IS 27 36 11 13 11 0 4 65 24 56
2019 IS-03 36 28 8 8 20 0 0 64 28 25
2019 IS-05 25 33 8 17 8 0 8 64 27 12
2018 IS 26 26 20 20 6 3 0 53 26 35
2018 IS-03 20 33 20 13 13 0 0 53 27 15
2017 IS 18 30 12 20 20 0 0 48 40 34
2017 IS-03 7 27 7 33 27 0 0 33 60 15
2014 IS 9 15 12 26 32 3 3 25 63 34

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 54 26 14 6 0 0 0 80 6 50
2020 IS-03 40 35 15 10 0 0 0 75 10 20
2020 IS-05 67 7 20 7 0 0 0 73 7 15
2019 IS 52 18 23 2 0 2 4 74 2 56
2019 IS-03 60 24 12 4 0 0 0 84 4 25
2019 IS-05 42 17 33 0 0 0 8 64 0 12

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 54 34 6 2 4 0 0 88 6 50
2020 IS-03 40 40 15 0 5 0 0 80 5 20
2020 IS-05 73 20 0 7 0 0 0 93 7 15
2019 IS 59 20 9 4 2 4 4 85 6 56
2019 IS-03 68 12 8 8 4 0 0 80 12 25
2019 IS-05 58 25 0 0 0 8 8 100 0 12

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 86 10 0 0 0 2 2 100 0 50
2020 IS-03 80 20 0 0 0 0 0 100 0 20
2020 IS-05 87 7 0 0 0 7 0 100 0 15
2019 IS 86 7 0 0 0 2 5 100 0 56
2019 IS-03 88 8 0 0 0 0 4 100 0 25
2019 IS-05 83 8 0 0 0 0 8 100 0 12

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 78 8 4 2 0 0 8 93 2 50
2020 IS-03 75 15 10 0 0 0 0 90 0 20
2020 IS-05 87 0 0 0 0 0 13 100 0 15
2019 IS 77 7 0 2 0 4 11 98 2 56
2019 IS-03 84 8 0 4 0 0 4 96 4 25
2019 IS-05 75 0 0 0 0 17 8 100 0 12

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 34 50 10 4 0 2 0 86 4 50
2020 IS-03 20 55 15 5 0 5 0 79 5 20
2020 IS-05 47 40 7 7 0 0 0 87 7 15
2019 IS 32 43 20 5 0 0 0 75 5 56
2019 IS-03 28 40 24 8 0 0 0 68 8 25
2019 IS-05 33 42 25 0 0 0 0 75 0 12
2018 IS 20 51 17 9 3 0 0 71 11 35
2018 IS-03 20 53 7 13 7 0 0 73 20 15
2017 IS 21 36 23 12 9 0 0 57 20 34
2017 IS-03 20 40 20 7 13 0 0 60 20 15

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 44 44 8 4 0 0 0 88 4 50
2020 IS-03 40 45 15 0 0 0 0 85 0 20
2020 IS-05 47 33 7 13 0 0 0 80 13 15
2019 IS 43 38 13 5 2 0 0 80 7 56
2019 IS-03 48 32 12 8 0 0 0 80 8 25
2019 IS-05 33 42 17 8 0 0 0 75 8 12
2018 IS 59 24 18 0 0 0 0 82 0 34
2018 IS-03 67 7 27 0 0 0 0 73 0 15
2017 IS 34 31 24 9 3 0 0 64 12 33
2017 IS-03 57 7 29 0 7 0 0 64 7 14
2014 IS 29 32 18 9 3 9 0 68 13 34

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 28 50 8 6 2 6 0 83 9 50
2020 IS-03 30 50 10 10 0 0 0 80 10 20
2020 IS-05 20 40 13 7 7 13 0 69 15 15
2019 IS 46 36 5 4 4 5 0 87 8 56
2019 IS-03 48 32 8 0 8 4 0 83 8 25
2019 IS-05 42 33 8 8 0 8 0 82 9 12
2018 IS 57 20 6 6 3 9 0 84 9 35
2018 IS-03 53 13 7 7 0 20 0 83 8 15
2017 IS 21 41 17 12 3 6 0 66 16 34
2017 IS-03 33 40 13 7 7 0 0 73 13 15
2014 IS 26 41 15 9 3 6 0 72 13 34

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 24 40 16 4 6 10 0 71 11 50
2020 IS-03 35 25 20 10 5 5 0 63 16 20
2020 IS-05 13 40 13 0 13 20 0 67 17 15

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 50 38 4 4 2 0 2 89 6 48
2020 IS-03 40 50 5 5 0 0 0 90 5 20
2020 IS-05 67 13 7 7 7 0 0 80 13 15

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 80 20 0 0 0 0 0 100 0 49
2020 IS-03 70 30 0 0 0 0 0 100 0 20
2020 IS-05 87 13 0 0 0 0 0 100 0 15
2019 IS 67 22 4 5 2 0 0 89 7 55
2019 IS-03 63 21 8 8 0 0 0 83 8 24
2019 IS-05 67 33 0 0 0 0 0 100 0 12
2018 IS 77 17 3 3 0 0 0 94 3 35
2018 IS-03 87 13 0 0 0 0 0 100 0 15
2017 IS 53 30 9 3 6 0 0 83 9 34
2017 IS-03 73 7 0 7 13 0 0 80 20 15
2014 IS 38 47 9 6 0 0 0 85 6 34

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 65 31 2 2 0 0 0 96 2 48
2020 IS-03 55 40 0 5 0 0 0 95 5 20
2020 IS-05 60 33 7 0 0 0 0 93 0 15
2019 IS 50 38 9 4 0 0 0 88 4 56
2019 IS-03 44 40 12 4 0 0 0 84 4 25
2019 IS-05 50 42 8 0 0 0 0 92 0 12
2018 IS 46 26 26 3 0 0 0 71 3 35
2018 IS-03 60 20 13 7 0 0 0 80 7 15
2017 IS 35 31 20 6 6 3 0 67 12 34
2017 IS-03 47 27 20 0 7 0 0 73 7 15
2014 IS 18 41 18 18 6 0 0 59 24 34

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 65 29 4 2 0 0 0 94 2 49
2020 IS-03 60 30 5 5 0 0 0 90 5 20
2020 IS-05 60 33 7 0 0 0 0 93 0 15
2019 IS 47 36 11 6 0 0 0 83 6 53
2019 IS-03 41 32 18 9 0 0 0 73 9 22
2019 IS-05 50 42 8 0 0 0 0 92 0 12
2018 IS 40 37 14 6 0 3 0 79 6 35
2018 IS-03 60 20 7 13 0 0 0 80 13 15
2017 IS 29 45 3 14 9 0 0 74 23 34
2017 IS-03 47 27 0 20 7 0 0 73 27 15
2014 IS 24 38 12 24 3 0 0 62 26 34

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 63 24 8 2 2 0 0 88 4 49
2020 IS-03 65 20 10 0 5 0 0 85 5 20
2020 IS-05 53 33 7 7 0 0 0 87 7 15
2019 IS 42 24 15 7 5 7 0 71 14 55
2019 IS-03 42 21 13 13 4 8 0 68 18 24
2019 IS-05 33 25 25 8 0 8 0 64 9 12
2018 IS 38 24 12 12 3 9 3 70 17 34
2018 IS-03 40 20 7 13 0 13 7 75 17 15
2017 IS 23 35 12 12 14 3 0 61 28 34
2017 IS-03 33 27 13 7 13 7 0 64 21 15
2014 IS 12 29 12 29 15 3 0 42 45 34
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 IS 16 50 34 50
2020 IS-03 25 35 40 20
2020 IS-05 13 80 7 15
2019 IS 33 24 44 55
2019 IS-03 33 25 42 24
2019 IS-05 17 17 67 12
2018 IS 29 40 31 35
2018 IS-03 13 53 33 15
2017 IS 38 16 46 34
2017 IS-03 40 7 53 15
2014 IS 41 12 47 34

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 IS 6 28 17 6 22 22 18
2018 IS 10 10 60 10 10 0 10
2017 IS 8 15 45 17 8 8 13
2014 IS 7 0 86 7 9999 0 14
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 13 88 56

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 28 12 12 2 0 40 6 74 4 50
2020 IS-03 35 5 20 5 0 35 0 62 8 20
2020 IS-05 13 27 13 0 0 40 7 75 0 15
2019 IS 11 9 20 11 2 34 14 38 24 56
2019 IS-03 12 4 32 4 0 32 16 31 8 25
2019 IS-05 8 17 8 8 0 50 8 60 20 12
2018 IS 3 9 14 9 6 46 14 29 36 35
2018 IS-03 7 7 0 7 7 53 20 50 50 15
2017 IS 6 15 24 14 3 27 12 33 28 34
2017 IS-03 13 13 13 7 0 33 20 57 14 15
2014 IS 3 26 26 9 0 21 15 45 14 34

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 44 26 14 2 0 14 0 81 2 50
2020 IS-03 45 10 25 5 0 15 0 65 6 20
2020 IS-05 33 53 0 0 0 13 0 100 0 15
2019 IS 29 30 18 11 2 11 0 66 14 56
2019 IS-03 28 20 28 8 0 16 0 57 10 25
2019 IS-05 25 42 25 8 0 0 0 67 8 12
2018 IS 20 23 20 9 3 23 3 58 15 35
2018 IS-03 27 13 13 0 7 33 7 67 11 15
2017 IS 17 29 12 14 6 18 3 59 26 34
2017 IS-03 33 33 0 20 0 7 7 77 23 15
2014 IS 6 26 32 15 3 15 3 39 21 34
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 26 10 8 2 0 46 8 78 4 50
2020 IS-03 30 10 15 5 0 35 5 67 8 20
2020 IS-05 13 13 7 0 0 60 7 80 0 15
2019 IS 16 4 23 4 0 39 14 42 8 56
2019 IS-03 16 0 36 4 0 28 16 29 7 25
2019 IS-05 17 0 8 0 0 67 8 67 0 12
2018 IS 6 11 11 6 0 51 14 50 17 35
2018 IS-03 7 7 0 13 0 53 20 50 50 15
2017 IS 6 9 12 3 3 48 20 45 18 34
2017 IS-03 7 7 20 0 0 33 33 40 0 15
2014 IS 3 15 24 0 0 44 15 43 0 34

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 42 28 18 6 0 6 0 74 6 50
2020 IS-03 45 15 35 5 0 0 0 60 5 20
2020 IS-05 33 40 0 13 0 13 0 85 15 15
2019 IS 38 23 18 5 0 14 2 72 6 56
2019 IS-03 36 16 24 4 0 16 4 65 5 25
2019 IS-05 33 25 8 8 0 25 0 78 11 12
2018 IS 23 34 9 11 0 20 3 74 15 35
2018 IS-03 27 13 7 13 0 33 7 67 22 15
2017 IS 29 17 9 6 3 31 6 73 14 34
2017 IS-03 47 13 7 7 0 13 13 82 9 15
2014 IS 3 26 35 3 3 26 3 42 8 34
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 58 30 8 4 0 0 0 88 4 50
2020 IS-03 60 25 10 5 0 0 0 85 5 20
2020 IS-05 53 33 7 7 0 0 0 87 7 15

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 37 31 22 6 4 0 0 67 10 49
2020 IS-03 32 37 26 0 5 0 0 68 5 19
2020 IS-05 60 13 20 7 0 0 0 73 7 15
2019 IS 46 29 13 5 5 0 2 76 11 56
2019 IS-03 52 28 8 8 4 0 0 80 12 25
2019 IS-05 42 25 25 0 8 0 0 67 8 12
2018 IS 40 31 6 11 11 0 0 71 23 35
2018 IS-03 47 40 7 0 7 0 0 87 7 15
2017 IS 41 26 18 7 6 0 3 68 13 34
2017 IS-03 40 40 0 7 7 0 7 86 14 15

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 12 22 40 18 8 0 0 34 26 50
2020 IS-03 15 25 40 20 0 0 0 40 20 20
2020 IS-05 7 7 40 27 20 0 0 13 47 15
2019 IS 18 29 23 25 5 0 0 46 30 56
2019 IS-03 20 40 16 24 0 0 0 60 24 25
2019 IS-05 17 25 8 42 8 0 0 42 50 12
2018 IS 17 23 40 11 9 0 0 40 20 35
2018 IS-03 33 33 33 0 0 0 0 67 0 15
2017 IS 17 23 36 12 10 0 3 41 22 34
2017 IS-03 7 33 47 0 7 0 7 43 7 15

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 20 38 28 10 4 0 0 58 14 50
2020 IS-03 20 45 30 5 0 0 0 65 5 20
2020 IS-05 20 33 13 20 13 0 0 53 33 15
2019 IS 34 20 32 11 4 0 0 54 14 56
2019 IS-03 40 20 32 4 4 0 0 60 8 25
2019 IS-05 33 17 17 33 0 0 0 50 33 12
2018 IS 17 37 37 6 3 0 0 54 9 35
2018 IS-03 33 33 33 0 0 0 0 67 0 15
2017 IS 17 51 14 9 6 0 3 70 15 34
2017 IS-03 13 53 20 0 7 0 7 71 7 15

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 18 16 32 28 6 0 0 34 34 50
2020 IS-03 20 25 35 20 0 0 0 45 20 20
2020 IS-05 13 13 27 33 13 0 0 27 47 15
2019 IS 27 21 29 11 13 0 0 48 23 56
2019 IS-03 36 20 20 4 20 0 0 56 24 25
2019 IS-05 17 17 33 25 8 0 0 33 33 12
2018 IS 26 17 37 17 3 0 0 43 20 35
2018 IS-03 40 20 40 0 0 0 0 60 0 15
2017 IS 23 33 21 12 9 0 3 57 21 34
2017 IS-03 13 33 33 7 7 0 7 50 14 15

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 36 32 24 8 0 0 0 68 8 50
2020 IS-03 45 25 25 5 0 0 0 70 5 20
2020 IS-05 20 33 33 13 0 0 0 53 13 15
2019 IS 45 22 24 7 2 0 0 67 9 55
2019 IS-03 56 20 16 4 4 0 0 76 8 25
2019 IS-05 36 27 18 18 0 0 0 64 18 11
2018 IS 43 31 20 6 0 0 0 74 6 35
2018 IS-03 67 33 0 0 0 0 0 100 0 15
2017 IS 52 27 12 3 0 0 6 84 3 34
2017 IS-03 60 27 0 0 0 0 13 100 0 15

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 32 34 24 6 4 0 0 66 10 50
2020 IS-03 30 40 20 5 5 0 0 70 10 20
2020 IS-05 20 33 27 13 7 0 0 53 20 15
2019 IS 32 30 21 9 5 0 2 64 15 56
2019 IS-03 36 36 16 8 4 0 0 72 12 25
2019 IS-05 42 17 17 17 8 0 0 58 25 12
2018 IS 31 29 14 17 9 0 0 60 26 35
2018 IS-03 47 27 13 7 7 0 0 73 13 15
2017 IS 37 12 23 22 6 0 0 49 28 34
2017 IS-03 47 13 13 20 7 0 0 60 27 15

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 42 28 20 4 4 0 2 71 8 50
2020 IS-03 40 35 10 5 5 0 5 79 11 20
2020 IS-05 47 27 13 7 7 0 0 73 13 15

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 36 36 26 2 0 0 0 72 2 50
2020 IS-03 20 35 45 0 0 0 0 55 0 20
2020 IS-05 40 33 27 0 0 0 0 73 0 15
2019 IS 35 38 15 7 5 0 0 73 13 55
2019 IS-03 42 25 17 8 8 0 0 67 17 24
2019 IS-05 25 50 17 8 0 0 0 75 8 12
2018 IS 26 31 31 11 0 0 0 57 11 35
2018 IS-03 47 13 27 13 0 0 0 60 13 15
2017 IS 21 33 26 6 12 0 3 56 18 34
2017 IS-03 20 33 27 0 13 0 7 57 14 15

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 18 30 34 14 4 0 0 48 18 50
2020 IS-03 20 25 50 5 0 0 0 45 5 20
2020 IS-05 13 20 33 20 13 0 0 33 33 15
2019 IS 25 44 25 2 4 0 0 69 5 55
2019 IS-03 38 38 17 4 4 0 0 75 8 24
2019 IS-05 8 58 33 0 0 0 0 67 0 12
2018 IS 14 43 20 20 3 0 0 57 23 35
2018 IS-03 27 47 20 7 0 0 0 73 7 15
2017 IS 9 48 20 14 9 0 0 57 23 34
2017 IS-03 7 40 40 0 13 0 0 47 13 15

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 34 44 14 6 2 0 0 78 8 50
2020 IS-03 25 60 15 0 0 0 0 85 0 20
2020 IS-05 40 27 13 13 7 0 0 67 20 15
2019 IS 35 38 16 7 4 0 0 73 11 55
2019 IS-03 42 33 8 13 4 0 0 75 17 24
2019 IS-05 25 58 8 8 0 0 0 83 8 12
2018 IS 23 37 23 14 0 0 3 62 15 35
2018 IS-03 40 40 7 7 0 0 7 86 7 15
2017 IS 30 33 12 17 6 0 3 64 24 34
2017 IS-03 33 27 20 7 7 0 7 64 14 15

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 56 28 12 4 0 0 0 84 4 50
2020 IS-03 50 35 10 5 0 0 0 85 5 20
2020 IS-05 53 27 13 7 0 0 0 80 7 15
2019 IS 56 31 4 4 5 0 0 87 9 55
2019 IS-03 58 25 4 4 8 0 0 83 13 24
2019 IS-05 50 33 8 8 0 0 0 83 8 12

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 34 30 22 10 4 0 0 64 14 50
2020 IS-03 35 40 15 5 5 0 0 75 10 20
2020 IS-05 40 20 13 27 0 0 0 60 27 15

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 38 38 18 6 0 0 0 76 6 50
2020 IS-03 40 40 20 0 0 0 0 80 0 20
2020 IS-05 33 27 27 13 0 0 0 60 13 15
2019 IS 52 28 15 0 6 0 0 80 6 54
2019 IS-03 79 21 0 0 0 0 0 100 0 24
2019 IS-05 27 27 27 0 18 0 0 55 18 11
2018 IS 37 34 20 6 3 0 0 71 9 35
2018 IS-03 47 40 7 7 0 0 0 87 7 15
2017 IS 43 33 14 3 4 0 3 78 7 34
2017 IS-03 53 27 13 0 0 0 7 86 0 15

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 50 34 8 6 0 0 2 86 6 50
2020 IS-03 55 15 15 10 0 0 5 74 11 20
2020 IS-05 60 33 7 0 0 0 0 93 0 15
2019 IS 64 13 15 4 5 0 0 76 9 55
2019 IS-03 75 13 13 0 0 0 0 88 0 24
2019 IS-05 58 8 8 8 17 0 0 67 25 12
2018 IS 71 11 9 6 0 3 0 85 6 35
2018 IS-03 87 0 7 0 0 7 0 93 0 15
2017 IS 65 21 6 9 0 0 0 86 9 34
2017 IS-03 67 13 7 13 0 0 0 80 13 15

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 32 30 28 6 4 0 0 62 10 50
2020 IS-03 40 25 20 5 10 0 0 65 15 20
2020 IS-05 20 27 47 7 0 0 0 47 7 15

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 80 10 6 0 0 2 2 94 0 50
2020 IS-03 75 10 15 0 0 0 0 85 0 20
2020 IS-05 93 7 0 0 0 0 0 100 0 15
2019 IS 76 6 7 0 2 2 7 90 2 54
2019 IS-03 83 4 9 0 0 0 4 91 0 23
2019 IS-05 67 8 0 0 8 8 8 90 10 12
2018 IS 91 6 0 0 0 0 3 100 0 34
2018 IS-03 93 7 0 0 0 0 0 100 0 14

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 90 8 0 0 0 2 0 100 0 49
2020 IS-03 89 11 0 0 0 0 0 100 0 19
2020 IS-05 87 13 0 0 0 0 0 100 0 15
2019 IS 75 15 4 0 4 0 4 92 4 55
2019 IS-03 79 13 0 0 4 0 4 96 4 24
2019 IS-05 67 17 8 0 0 0 8 91 0 12
2018 IS 86 9 3 0 0 0 3 97 0 35
2018 IS-03 93 7 0 0 0 0 0 100 0 15
2017 IS 80 9 6 3 3 0 0 88 6 34
2017 IS-03 87 7 0 7 0 0 0 93 7 15

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 84 14 2 0 0 0 0 98 0 49
2020 IS-03 89 11 0 0 0 0 0 100 0 19
2020 IS-05 80 13 7 0 0 0 0 93 0 15
2019 IS 58 25 9 4 4 0 0 84 7 55
2019 IS-03 63 13 13 8 4 0 0 75 13 24
2019 IS-05 58 33 8 0 0 0 0 92 0 12
2018 IS 57 31 6 6 0 0 0 89 6 35
2018 IS-03 80 20 0 0 0 0 0 100 0 15
2017 IS 65 30 6 0 0 0 0 94 0 34
2017 IS-03 73 27 0 0 0 0 0 100 0 15

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 74 24 2 0 0 0 0 98 0 50
2020 IS-03 70 25 5 0 0 0 0 95 0 20
2020 IS-05 73 27 0 0 0 0 0 100 0 15
2019 IS 75 15 5 2 4 0 0 89 5 55
2019 IS-03 71 21 0 4 4 0 0 92 8 24
2019 IS-05 75 17 8 0 0 0 0 92 0 12
2018 IS 60 29 3 6 3 0 0 89 9 35
2018 IS-03 80 13 0 0 7 0 0 93 7 15
2017 IS 57 26 6 3 9 0 0 83 12 34
2017 IS-03 53 27 0 7 13 0 0 80 20 15

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 74 8 4 0 2 0 12 93 2 50
2020 IS-03 75 0 0 0 0 0 25 100 0 20
2020 IS-05 80 13 7 0 0 0 0 93 0 15
2019 IS 74 4 6 0 2 0 15 91 2 53
2019 IS-03 73 0 0 0 0 0 27 100 0 22
2019 IS-05 58 17 17 0 8 0 0 75 8 12
2018 IS 38 21 3 0 3 0 35 91 5 34
2018 IS-03 64 0 0 0 0 0 36 100 0 14
2017 IS 54 9 3 0 6 0 29 87 9 34
2017 IS-03 53 0 0 0 0 0 47 100 0 15

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 74 18 4 0 0 0 4 96 0 50
2020 IS-03 85 5 0 0 0 0 10 100 0 20
2020 IS-05 67 20 13 0 0 0 0 87 0 15
2019 IS 84 7 2 4 2 0 2 93 6 55
2019 IS-03 92 0 0 4 0 0 4 96 4 24
2019 IS-05 75 17 0 0 8 0 0 92 8 12
2018 IS 63 26 9 0 0 0 3 91 0 35
2018 IS-03 73 13 13 0 0 0 0 87 0 15
2017 IS 83 6 3 0 0 0 9 97 0 34
2017 IS-03 67 7 7 0 0 0 20 92 0 15

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 50 22 14 8 6 0 0 72 14 50
2020 IS-03 35 20 25 10 10 0 0 55 20 20
2020 IS-05 73 20 7 0 0 0 0 93 0 15
2019 IS 56 13 11 9 9 0 2 70 19 55
2019 IS-03 29 17 17 13 21 0 4 48 35 24
2019 IS-05 83 8 8 0 0 0 0 92 0 12
2018 IS 46 17 17 9 11 0 0 63 20 35
2018 IS-03 40 13 20 13 13 0 0 53 27 15
2017 IS 31 29 20 9 12 0 0 60 20 34
2017 IS-03 13 47 13 7 20 0 0 60 27 15

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 60 24 16 0 0 0 0 84 0 50
2020 IS-03 70 15 15 0 0 0 0 85 0 20
2020 IS-05 47 27 27 0 0 0 0 73 0 15
2019 IS 65 18 11 2 2 0 2 85 4 55
2019 IS-03 71 13 13 0 0 0 4 87 0 24
2019 IS-05 58 17 17 0 8 0 0 75 8 12
2018 IS 43 37 17 0 3 0 0 80 3 35
2018 IS-03 60 33 7 0 0 0 0 93 0 15
2017 IS 58 27 6 4 3 0 3 87 7 34
2017 IS-03 60 20 7 0 7 0 7 86 7 15

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 32 46 14 6 2 0 0 78 8 50
2020 IS-03 35 40 15 10 0 0 0 75 10 20
2020 IS-05 27 60 7 7 0 0 0 87 7 15

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 6 42 32 18 2 0 0 48 20 50
2020 IS-03 10 55 25 10 0 0 0 65 10 20
2020 IS-05 0 20 47 33 0 0 0 20 33 15
2019 IS 22 29 38 7 4 0 0 51 11 55
2019 IS-03 25 33 33 4 4 0 0 58 8 24
2019 IS-05 8 25 58 0 8 0 0 33 8 12
2018 IS 14 43 29 14 0 0 0 57 14 35
2018 IS-03 27 53 20 0 0 0 0 80 0 15
2017 IS 12 44 23 12 9 0 0 56 21 34
2017 IS-03 7 53 27 7 7 0 0 60 13 15

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 6 16 42 28 8 0 0 36 22 50
2020 IS-03 0 15 35 40 10 0 0 50 15 20
2020 IS-05 13 27 40 13 7 0 0 20 40 15
2019 IS 4 22 36 27 11 0 0 38 25 55
2019 IS-03 0 17 33 38 13 0 0 50 17 24
2019 IS-05 8 17 50 17 8 0 0 25 25 12
2018 IS 3 17 40 23 17 0 0 40 20 35
2018 IS-03 0 0 40 33 27 0 0 60 0 15
2017 IS 15 15 24 35 12 0 0 46 30 34
2017 IS-03 7 13 27 47 7 0 0 53 20 15

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 29 51 14 6 0 0 0 80 6 49
2020 IS-03 25 45 30 0 0 0 0 70 0 20
2020 IS-05 13 60 7 20 0 0 0 73 20 15
2019 IS 20 38 24 11 2 5 0 62 13 55
2019 IS-03 21 38 29 8 0 4 0 61 9 24
2019 IS-05 17 33 17 25 0 8 0 55 27 12
2018 IS 18 44 21 12 0 6 0 66 13 34
2018 IS-03 29 29 29 7 0 7 0 62 8 14
2017 IS 9 35 23 23 0 10 0 48 26 34
2017 IS-03 13 47 13 20 0 7 0 64 21 15

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 42 28 14 14 0 2 0 71 14 50
2020 IS-03 35 30 25 10 0 0 0 65 10 20
2020 IS-05 40 20 7 33 0 0 0 60 33 15

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 46 26 8 16 2 2 0 73 18 50
2020 IS-03 35 40 5 15 0 5 0 79 16 20
2020 IS-05 53 13 7 20 7 0 0 67 27 15

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 52 30 16 0 0 2 0 84 0 50
2020 IS-03 50 30 15 0 0 5 0 84 0 20
2020 IS-05 53 33 13 0 0 0 0 87 0 15

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 42 40 14 2 0 2 0 84 2 50
2020 IS-03 40 35 20 0 0 5 0 79 0 20
2020 IS-05 33 40 20 7 0 0 0 73 7 15
2019 IS 27 40 20 11 2 0 0 67 13 55
2019 IS-03 29 38 25 8 0 0 0 67 8 24
2019 IS-05 8 50 17 25 0 0 0 58 25 12
2018 IS 23 43 17 11 0 6 0 70 12 35
2018 IS-03 40 40 13 0 0 7 0 86 0 15
2017 IS 6 48 14 20 12 0 0 54 32 34
2017 IS-03 13 47 13 7 20 0 0 60 27 15

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 50 40 8 2 0 0 0 90 2 50
2020 IS-03 50 30 15 5 0 0 0 80 5 20
2020 IS-05 47 53 0 0 0 0 0 100 0 15

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 50 36 8 6 0 0 0 86 6 50
2020 IS-03 50 30 15 5 0 0 0 80 5 20
2020 IS-05 47 47 0 7 0 0 0 93 7 15

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 46 36 12 2 0 0 4 85 2 50
2020 IS-03 40 25 20 5 0 0 10 72 6 20
2020 IS-05 47 47 7 0 0 0 0 93 0 15

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 69 27 0 2 0 2 0 98 2 49
2020 IS-03 68 26 0 0 0 5 0 100 0 19
2020 IS-05 80 13 0 7 0 0 0 93 7 15

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 94 4 2 0 0 0 0 98 0 50
2020 IS-03 90 5 5 0 0 0 0 95 0 20
2020 IS-05 100 0 0 0 0 0 0 100 0 15

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 59 33 6 2 0 0 0 92 2 49
2020 IS-03 55 30 10 5 0 0 0 85 5 20
2020 IS-05 64 29 7 0 0 0 0 93 0 14

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 63 22 2 10 0 2 0 88 10 49
2020 IS-03 55 30 0 15 0 0 0 85 15 20
2020 IS-05 71 14 7 7 0 0 0 86 7 14

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 73 22 2 2 0 0 0 96 2 49
2020 IS-03 80 10 5 5 0 0 0 90 5 20
2020 IS-05 71 29 0 0 0 0 0 100 0 14

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 39 50 6 0 6 0 0 89 6 18
2020 IS-05 38 54 8 0 0 0 0 92 0 13
2019 IS 13 63 19 6 0 0 0 75 6 16

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 IS 100 0 18
2020 IS-05 100 0 13

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 39 50 0 11 0 0 0 89 11 18
2020 IS-05 46 46 0 8 0 0 0 92 8 13
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 IS 8 92 50
2020 IS-03 5 95 20
2020 IS-05 13 87 15

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 IS 8 92 50
2020 IS-03 15 85 20
2020 IS-05 7 93 15
2019 IS 9 91 55
2019 IS-03 17 83 24
2019 IS-05 8 92 12
2014 IS 18 82 34

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 64 30 4 2 0 0 0 94 2 50
2020 IS-03 50 40 5 5 0 0 0 90 5 20
2020 IS-05 73 20 7 0 0 0 0 93 0 15
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 24 50 24 2 68 32 50
2020 IS-03 30 35 30 5 54 46 20
2020 IS-05 13 67 20 0 83 17 15

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 IS 25 75 12

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 0 25 25 17 17 0 17 30 40 12

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 0 17 17 17 25 8 17 22 56 12

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 54 14 20 4 0 0 8 74 4 50
2020 IS-03 60 5 25 0 0 0 10 72 0 20
2020 IS-05 60 20 7 7 0 0 7 86 7 15
2019 IS 56 19 11 4 4 2 6 80 8 54
2019 IS-03 67 21 8 4 0 0 0 88 4 24
2019 IS-05 50 33 0 0 8 0 8 91 9 12
2018 IS 51 14 9 9 9 0 9 72 19 35
2018 IS-03 53 13 13 7 0 0 13 77 8 15
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