2020 Public Service Employee Survey Results for Office of the Chief Electoral Officer by Question 106. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	45	49	1	3	1	94	4	69
2020	CS-02	48	52	0	0	0	100	0	21
2020	CS-03	33	59	0	4	4	93	7	27
2020	CS-04	57	36	0	7	0	93	7	14

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	65	26	6	1	1	0	91	3	68
2020	CS-02	76	19	0	5	0	0	95	5	21
2020	CS-03	65	27	8	0	0	0	92	0	26
2020	CS-04	50	36	7	0	7	0	86	7	14
2017	CS	61	27	9	3	0	0	88	3	33
2017	CS-03	64	14	14	7	0	0	78	7	14
2017	CS-04	64	27	9	0	0	0	91	0	11
2014	CS	47	40	7	3	0	3	90	3	30
2014	CS-03	43	50	7	0	0	0	93	0	14

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	42	36	9	6	3	1	3	82	9	69
2020	CS-02	48	33	19	0	0	0	0	81	0	21
2020	CS-03	44	37	4	4	4	4	4	88	8	27
2020	CS-04	29	36	7	21	0	0	7	69	23	14
2019	CS	42	34	11	5	8	0	0	76	13	38
2019	CS-03	47	35	0	12	6	0	0	82	18	17
2017	CS	52	30	6	9	3	0	0	82	12	33
2017	CS-03	29	50	7	14	0	0	0	79	14	14
2017	CS-04	55	27	9	9	0	0	0	82	9	11
2014	CS	23	47	7	10	13	0	0	70	23	30
2014	CS-03	36	43	0	14	7	0	0	79	21	14

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	37	28	18	15	3	0	0	65	18	68
2020	CS-02	35	35	30	0	0	0	0	70	0	20
2020	CS-03	37	33	11	15	4	0	0	70	19	27
2020	CS-04	43	7	21	29	0	0	0	50	29	14
2019	CS	50	18	13	16	3	0	0	68	18	38
2019	CS-03	53	12	12	18	6	0	0	65	24	17
2018	CS	37	44	4	7	4	4	0	85	12	27
2017	CS	24	51	15	6	0	0	3	78	6	33
2017	CS-03	14	64	7	7	0	0	7	85	8	14
2017	CS-04	28	36	27	9	0	0	0	64	9	11
2014	CS	27	33	7	17	13	3	0	62	31	30
2014	CS-03	29	29	14	14	7	7	0	62	23	14

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	44	7	6	0	1	87	6	68
2020	CS-02	33	48	19	0	0	0	81	0	21
2020	CS-03	44	52	0	4	0	0	96	4	27
2020	CS-04	38	38	0	15	0	8	83	17	13
2019	CS	53	34	11	0	3	0	87	3	38
2019	CS-03	47	29	24	0	0	0	76	0	17
2017	CS	61	30	6	3	0	0	91	3	33
2017	CS-03	57	36	0	7	0	0	93	7	14
2017	CS-04	73	27	0	0	0	0	100	0	11
2014	CS	33	50	13	0	0	3	86	0	30
2014	CS-03	36	50	7	0	0	7	92	0	14

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	35	10	6	3	0	81	9	68
2020	CS-02	52	29	10	10	0	0	81	10	21
2020	CS-03	48	41	7	0	4	0	89	4	27
2020	CS-04	31	38	23	8	0	0	69	8	13
2019	CS	46	30	16	5	3	0	76	8	37
2019	CS-03	35	35	24	6	0	0	71	6	17
2018	CS	35	31	15	8	12	0	65	19	26
2017	CS	33	46	6	9	6	0	79	15	33
2017	CS-03	36	43	7	14	0	0	79	14	14
2017	CS-04	18	64	9	0	9	0	82	9	11
2014	CS	10	50	23	3	10	3	62	14	30
2014	CS-03	7	50	36	0	7	0	57	7	14

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	39	45	13	1	1	84	3	69
2020	CS-02	38	48	14	0	0	86	0	21
2020	CS-03	41	44	11	4	0	85	4	27
2020	CS-04	43	50	7	0	0	93	0	14
2019	CS	42	29	16	5	8	71	13	38
2019	CS-03	41	35	12	12	0	76	12	17
2018	CS	42	46	8	4	0	88	4	26
2017	CS	54	36	0	6	3	91	9	33
2017	CS-03	57	29	0	14	0	86	14	14
2017	CS-04	54	37	0	0	9	91	9	11
2014	CS	17	53	13	7	10	70	17	30
2014	CS-03	7	71	14	0	7	79	7	14

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	45	17	3	0	0	80	3	69
2020	CS-02	33	43	24	0	0	0	76	0	21
2020	CS-03	41	41	11	7	0	0	81	7	27
2020	CS-04	29	71	0	0	0	0	100	0	14
2019	CS	38	27	19	11	3	3	67	14	37
2019	CS-03	38	31	19	13	0	0	69	13	16
2018	CS	26	48	19	7	0	0	74	7	27
2017	CS	33	33	15	12	6	0	67	18	33
2017	CS-03	36	29	21	14	0	0	64	14	14
2017	CS-04	27	28	9	18	18	0	55	36	11
2014	CS	7	33	27	20	10	3	41	31	30
2014	CS-03	7	43	29	14	0	7	54	15	14

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	39	45	12	3	1	84	4	69
2020	CS-02	33	48	19	0	0	81	0	21
2020	CS-03	48	44	0	7	0	93	7	27
2020	CS-04	36	43	21	0	0	79	0	14
2019	CS	39	25	14	17	6	64	22	36
2019	CS-03	40	27	13	20	0	67	20	15
2018	CS	30	44	22	4	0	74	4	27
2017	CS	36	33	9	18	3	70	21	33
2017	CS-03	29	43	22	7	0	71	7	14
2017	CS-04	36	19	0	36	9	55	45	11

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	59	31	7	1	1	90	3	68
2020	CS-02	52	33	10	5	0	86	5	21
2020	CS-03	67	30	0	0	4	96	4	27
2020	CS-04	54	31	15	0	0	85	0	13
2019	CS	43	41	8	8	0	84	8	37
2019	CS-03	38	50	0	13	0	88	13	16
2018	CS	59	37	4	0	0	96	0	27
2017	CS	54	36	6	0	3	91	3	33
2017	CS-03	57	21	14	0	7	78	7	14
2017	CS-04	45	55	0	0	0	100	0	11
2014	CS	23	53	13	3	7	77	10	30
2014	CS-03	14	71	7	0	7	86	7	14

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	35	12	3	0	85	3	68
2020	CS-02	52	33	14	0	0	86	0	21
2020	CS-03	54	31	12	4	0	85	4	26
2020	CS-04	50	43	0	7	0	93	7	14
2019	CS	43	30	11	5	11	73	16	37
2019	CS-03	44	38	6	6	6	81	13	16
2018	CS	33	48	11	7	0	81	7	27
2017	CS	36	36	18	9	0	73	9	33
2017	CS-03	29	43	29	0	0	71	0	14
2017	CS-04	36	28	9	27	0	64	27	11

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	64	23	13	0	0	87	0	69
2020	CS-02	62	19	19	0	0	81	0	21
2020	CS-03	74	19	7	0	0	93	0	27
2020	CS-04	57	29	14	0	0	86	0	14
2019	CS	54	30	5	11	0	84	11	37
2019	CS-03	50	38	0	13	0	88	13	16
2018	CS	69	27	4	0	0	96	0	26
2017	CS	63	27	9	0	0	91	0	33
2017	CS-03	64	21	14	0	0	86	0	14
2017	CS-04	54	46	0	0	0	100	0	11
2014	CS	40	47	10	0	3	87	3	30
2014	CS-03	57	29	7	0	7	86	7	14

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	39	10	3	1	86	4	69
2020	CS-02	48	43	10	0	0	90	0	21
2020	CS-03	48	41	4	4	4	89	7	27
2020	CS-04	43	50	0	7	0	93	7	14
2019	CS	40	31	3	17	9	71	26	35
2019	CS-03	40	33	7	20	0	73	20	15
2018	CS	46	42	8	4	0	88	4	26
2017	CS	36	52	9	3	0	88	3	33
2017	CS-03	43	43	14	0	0	86	0	14
2017	CS-04	36	55	0	9	0	91	9	11
2014	CS	17	50	17	7	10	67	17	30
2014	CS-03	29	50	14	0	7	79	7	14

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	38	10	4	1	84	6	69
2020	CS-02	38	48	10	5	0	86	5	21
2020	CS-03	56	33	4	4	4	89	7	27
2020	CS-04	43	50	0	7	0	93	7	14
2019	CS	41	22	16	8	14	62	22	37
2019	CS-03	44	25	19	6	6	69	13	16
2018	CS	50	38	12	0	0	88	0	26
2017	CS	45	24	18	12	0	70	12	33
2017	CS-03	43	29	22	7	0	71	7	14
2017	CS-04	36	19	18	27	0	55	27	11
2014	CS	23	50	17	0	10	73	10	30
2014	CS-03	36	36	29	0	0	71	0	14

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	42	42	9	4	3	84	7	69
2020	CS-02	33	57	10	0	0	90	0	21
2020	CS-03	48	37	4	4	7	85	11	27
2020	CS-04	36	50	7	7	0	86	7	14
2019	CS	45	32	13	8	3	76	11	38
2019	CS-03	41	35	12	12	0	76	12	17
2018	CS	38	27	23	8	4	65	12	26
2017	CS	33	40	12	15	0	73	15	33
2017	CS-03	29	50	14	7	0	78	7	14
2017	CS-04	27	37	9	27	0	64	27	11
2014	CS	13	43	17	13	13	57	27	30
2014	CS-03	7	50	21	14	7	57	21	14

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	49	39	10	1	0	0	88	1	69
2020	CS-02	48	38	14	0	0	0	86	0	21
2020	CS-03	52	41	4	4	0	0	93	4	27
2020	CS-04	43	43	14	0	0	0	86	0	14
2019	CS	50	29	11	8	3	0	79	11	38
2019	CS-03	53	29	6	12	0	0	82	12	17
2018	CS	48	41	7	4	0	0	89	4	27
2017	CS	51	33	6	3	3	3	87	6	33
2017	CS-03	50	36	7	0	0	7	92	0	14
2017	CS-04	45	37	0	9	9	0	82	18	11
2014	CS	17	63	10	3	7	0	80	10	30
2014	CS-03	21	64	7	0	7	0	86	7	14

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	37	34	19	4	4	1	0	72	9	68
2020	CS-02	38	38	19	5	0	0	0	76	5	21
2020	CS-03	54	31	12	0	4	0	0	85	4	26
2020	CS-04	14	36	36	7	7	0	0	50	14	14
2019	CS	19	46	32	3	0	0	0	65	3	37
2019	CS-03	13	50	38	0	0	0	0	63	0	16
2018	CS	33	30	26	4	7	0	0	63	11	27
2017	CS	27	36	24	3	6	0	3	66	9	33
2017	CS-03	21	64	14	0	0	0	0	86	0	14
2017	CS-04	19	18	45	9	0	0	9	40	10	11
2014	CS	17	40	27	10	7	0	0	57	17	30
2014	CS-03	21	29	21	21	7	0	0	50	29	14

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	10	29	30	22	4	3	1	27	41	69
2020	CS-02	5	24	29	29	10	0	5	40	30	21
2020	CS-03	15	26	33	22	4	0	0	26	41	27
2020	CS-04	14	36	36	14	0	0	0	14	50	14
2019	CS	21	26	37	13	3	0	0	16	47	38
2019	CS-03	18	35	41	6	0	0	0	6	53	17
2018	CS	15	33	26	19	7	0	0	26	48	27
2017	CS	9	36	34	15	0	0	6	16	48	33
2017	CS-03	0	36	36	14	0	0	14	17	42	14
2017	CS-04	18	36	37	9	0	0	0	9	54	11
2014	CS	20	40	27	7	0	7	0	7	64	30
2014	CS-03	21	43	29	0	0	7	0	0	69	14

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	3	16	28	35	13	4	1	51	20	69
2020	CS-02	0	14	24	38	19	0	5	60	15	21
2020	CS-03	7	11	26	41	11	4	0	54	19	27
2020	CS-04	0	29	36	29	7	0	0	36	29	14
2019	CS	13	18	24	32	13	0	0	45	32	38
2019	CS-03	6	24	29	29	12	0	0	41	29	17
2018	CS	15	19	41	11	15	0	0	26	33	27
2017	CS	6	31	28	28	6	0	0	34	37	32
2017	CS-03	7	29	21	36	7	0	0	43	36	14
2017	CS-04	10	30	30	20	10	0	0	30	40	10
2014	CS	20	30	40	7	0	3	0	7	52	30
2014	CS-03	7	43	43	0	0	7	0	0	54	14

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	9	23	35	22	6	4	1	29	34	69
2020	CS-02	10	14	33	24	10	5	5	37	26	21
2020	CS-03	11	15	41	26	7	0	0	33	26	27
2020	CS-04	7	57	29	7	0	0	0	7	64	14
2019	CS	13	21	34	26	5	0	0	32	34	38
2019	CS-03	0	29	41	24	6	0	0	29	29	17
2018	CS	11	19	37	19	15	0	0	33	30	27
2017	CS	12	24	36	15	12	0	0	27	36	33
2017	CS-03	0	36	43	0	21	0	0	21	36	14
2017	CS-04	9	9	46	27	9	0	0	36	18	11
2014	CS	17	40	20	20	0	3	0	21	59	30
2014	CS-03	7	43	21	21	0	7	0	23	54	14

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	3	21	24	34	16	1	1	52	24	68
2020	CS-02	5	5	24	38	24	0	5	65	10	21
2020	CS-03	0	26	19	37	19	0	0	56	26	27
2020	CS-04	7	36	36	21	0	0	0	21	43	14
2019	CS	11	14	43	22	11	0	0	32	24	37
2019	CS-03	12	24	41	18	6	0	0	24	35	17
2018	CS	15	33	15	22	15	0	0	37	48	27
2017	CS	3	31	31	25	9	0	0	35	34	32
2017	CS-03	7	36	29	7	21	0	0	29	43	14
2017	CS-04	0	27	45	28	0	0	0	28	27	11
2014	CS	20	20	40	13	0	7	0	14	43	30
2014	CS-03	14	36	36	7	0	7	0	8	54	14

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	7	23	26	26	13	3	1	41	32	69
2020	CS-02	0	24	19	24	24	5	5	53	26	21
2020	CS-03	11	15	30	33	11	0	0	44	26	27
2020	CS-04	7	36	43	14	0	0	0	14	43	14
2019	CS	11	16	42	18	11	3	0	30	27	38
2019	CS-03	6	24	47	12	12	0	0	24	29	17
2018	CS	19	26	19	15	22	0	0	37	44	27
2017	CS	12	27	36	18	6	0	0	24	40	33
2017	CS-03	14	36	22	14	14	0	0	29	50	14
2017	CS-04	9	37	45	9	0	0	0	9	46	11
2014	CS	43	23	20	7	0	7	0	7	71	30
2014	CS-03	57	14	14	7	0	7	0	8	77	14

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	3	10	25	33	22	4	3	59	14	69
2020	CS-02	0	14	29	24	19	5	10	50	17	21
2020	CS-03	4	7	11	41	33	4	0	77	12	27
2020	CS-04	0	14	36	36	14	0	0	50	14	14
2019	CS	5	24	32	26	13	0	0	39	29	38
2019	CS-03	0	18	47	18	18	0	0	35	18	17
2018	CS	15	15	33	22	15	0	0	37	30	27
2017	CS	9	24	24	30	9	0	3	41	35	33
2017	CS-03	14	21	29	7	21	0	7	31	38	14
2017	CS-04	0	37	18	45	0	0	0	45	37	11
2014	CS	20	27	37	10	3	3	0	14	48	30
2014	CS-03	21	21	43	14	0	0	0	14	43	14

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	12	14	38	26	9	0	1	35	26	69
2020	CS-02	5	5	48	14	24	0	5	40	10	21
2020	CS-03	11	19	37	30	4	0	0	33	30	27
2020	CS-04	7	29	43	21	0	0	0	21	36	14
2019	CS	11	21	34	24	3	5	3	29	34	38
2019	CS-03	0	18	47	18	6	6	6	27	20	17
2018	CS	15	22	37	15	11	0	0	26	37	27
2017	CS	3	33	33	27	3	0	0	30	36	33
2017	CS-03	0	36	36	21	7	0	0	29	36	14
2017	CS-04	0	27	46	27	0	0	0	27	27	11
2014	CS	27	33	23	7	7	3	0	14	62	30
2014	CS-03	7	50	21	7	7	7	0	15	62	14

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	3	12	25	42	17	1	60	15	69
2020	CS-02	0	14	14	43	24	5	70	15	21
2020	CS-03	4	11	22	48	15	0	63	15	27
2020	CS-04	0	14	36	43	7	0	50	14	14
2019	CS	5	8	18	55	13	0	68	13	38
2019	CS-03	0	18	29	41	12	0	53	18	17

Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	39	33	13	3	4	3	4	78	8	69
2020	CS-02	33	33	14	5	0	5	10	78	6	21
2020	CS-03	48	30	15	0	7	0	0	78	7	27
2020	CS-04	29	50	14	0	0	0	7	85	0	14
2019	CS	37	32	21	5	5	0	0	68	11	38
2019	CS-03	35	29	35	0	0	0	0	65	0	17
2018	CS	30	33	7	15	11	4	0	65	27	27
2017	CS	36	33	15	6	3	3	3	74	10	33
2017	CS-03	29	29	22	0	7	7	7	67	8	14
2017	CS-04	45	37	9	9	0	0	0	82	9	11
2014	CS	17	53	7	13	3	3	3	75	18	30
2014	CS-03	14	64	7	7	0	7	0	85	8	14

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	57	29	7	3	1	3	88	4	69
2020	CS-02	48	38	10	5	0	0	86	5	21
2020	CS-03	67	19	7	4	4	0	85	7	27
2020	CS-04	64	36	0	0	0	0	100	0	14
2019	CS	53	32	8	5	3	0	84	8	38
2019	CS-03	47	35	0	12	6	0	82	18	17
2018	CS	31	38	8	19	0	4	72	20	26
2017	CS	51	30	15	3	0	0	82	3	33
2017	CS-03	43	29	22	7	0	0	71	7	14
2017	CS-04	54	37	9	0	0	0	91	0	11
2014	CS	33	50	7	0	10	0	83	10	30
2014	CS-03	29	64	7	0	0	0	93	0	14

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	65	26	3	4	0	1	93	4	69
2020	CS-02	81	14	5	0	0	0	95	0	21
2020	CS-03	67	30	0	4	0	0	96	4	27
2020	CS-04	57	36	7	0	0	0	93	0	14
2019	CS	39	39	11	11	0	0	79	11	38
2019	CS-03	29	47	12	12	0	0	76	12	17
2018	CS	37	41	7	11	4	0	78	15	27
2017	CS	48	36	9	6	0	0	85	6	33
2017	CS-03	43	36	22	0	0	0	78	0	14
2017	CS-04	45	46	0	9	0	0	91	9	11
2014	CS	33	40	17	3	3	3	76	7	30
2014	CS-03	29	50	21	0	0	0	79	0	14

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	54	34	10	0	0	1	90	0	68
2020	CS-02	43	48	10	0	0	0	90	0	21
2020	CS-03	69	23	8	0	0	0	92	0	26
2020	CS-04	57	21	21	0	0	0	79	0	14
2019	CS	39	37	11	8	3	3	78	11	38
2019	CS-03	41	29	12	12	6	0	71	18	17
2018	CS	44	44	11	0	0	0	89	0	27

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	29	1	1	1	12	7	95	4	69
2020	CS-02	38	43	0	0	0	14	5	100	0	21
2020	CS-03	56	26	4	0	4	4	7	92	4	27
2020	CS-04	50	29	0	0	0	7	14	100	0	14

Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	61	25	9	3	1	1	87	4	69
2020	CS-02	52	43	5	0	0	0	95	0	21
2020	CS-03	56	26	7	7	4	0	81	11	27
2020	CS-04	79	7	14	0	0	0	86	0	14
2019	CS	55	29	13	0	0	3	86	0	38
2019	CS-03	53	29	18	0	0	0	82	0	17

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	49	38	12	0	1	87	1	69
2020	CS-02	33	52	14	0	0	86	0	21
2020	CS-03	52	37	7	0	4	89	4	27
2020	CS-04	64	21	14	0	0	86	0	14
2019	CS	47	34	11	5	3	82	8	38
2019	CS-03	41	41	18	0	0	82	0	17
2018	CS	44	37	4	11	4	81	15	27
2017	CS	43	36	12	6	3	79	9	33
2017	CS-03	50	43	7	0	0	93	0	14
2017	CS-04	37	18	18	18	9	55	27	11
2014	CS	23	27	30	7	13	50	20	30
2014	CS-03	29	36	21	7	7	64	14	14

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	57	30	10	1	1	88	1	69
2020	CS-02	52	33	14	0	0	86	0	21
2020	CS-03	63	26	7	4	0	89	4	27
2020	CS-04	57	36	7	0	0	93	0	14

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	54	29	14	1	1	0	83	3	69
2020	CS-02	48	38	10	5	0	0	86	5	21
2020	CS-03	52	33	11	0	4	0	85	4	27
2020	CS-04	64	21	14	0	0	0	86	0	14
2019	CS	53	24	13	5	3	3	78	8	38
2019	CS-03	41	29	24	6	0	0	71	6	17
2018	CS	46	38	12	0	4	0	85	4	26
2017	CS	55	24	6	12	3	0	79	15	33
2017	CS-03	50	36	7	7	0	0	86	7	14
2017	CS-04	46	18	0	27	9	0	64	36	11
2014	CS	23	40	17	3	13	3	66	17	30
2014	CS-03	21	43	21	0	7	7	69	8	14

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	33	67	69
2020	CS-02	38	62	21
2020	CS-03	41	59	27
2020	CS-04	21	79	14

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	65	22	4	1	3	4	94	2	69
2020	CS-02	71	24	0	0	0	5	100	0	21
2020	CS-03	56	33	0	4	0	7	96	4	27
2020	CS-04	79	7	14	0	0	0	86	0	14

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	64	25	4	4	3	88	7	69
2020	CS-02	57	29	10	0	5	86	5	21
2020	CS-03	63	30	0	4	4	93	7	27
2020	CS-04	79	14	0	7	0	93	7	14
2019	CS	58	21	5	16	0	79	16	38
2019	CS-03	53	24	12	12	0	76	12	17
2018	CS	52	15	26	4	4	67	7	27
2017	CS	50	19	19	9	3	69	12	32
2017	CS-03	31	31	31	8	0	61	8	13
2017	CS-04	46	18	9	18	9	64	27	11
2014	CS	27	33	17	10	13	60	23	30
2014	CS-03	29	29	21	7	14	57	21	14

Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	43	35	10	4	1	6	83	6	69
2020	CS-02	48	38	5	10	0	0	86	10	21
2020	CS-03	44	26	15	4	4	7	76	8	27
2020	CS-04	43	57	0	0	0	0	100	0	14
2019	CS	45	21	13	8	11	3	68	19	38
2019	CS-03	47	18	24	6	6	0	65	12	17
2018	CS	22	37	7	22	7	4	62	31	27
2017	CS	33	30	18	9	6	3	66	16	33
2017	CS-03	29	29	22	14	7	0	57	21	14
2017	CS-04	37	27	18	0	9	9	70	10	11
2014	CS	3	43	20	17	10	7	50	29	30
2014	CS-03	7	43	29	14	0	7	54	15	14

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	40	34	12	10	1	3	76	12	68
2020	CS-02	50	25	20	5	0	0	75	5	20
2020	CS-03	37	37	7	11	4	4	77	15	27
2020	CS-04	36	50	7	7	0	0	86	7	14
2019	CS	32	32	13	11	8	5	67	19	38
2019	CS-03	24	41	18	12	6	0	65	18	17
2018	CS	15	42	23	19	0	0	58	19	26
2017	CS	30	30	24	9	6	0	61	15	33
2017	CS-03	36	21	29	14	0	0	57	14	14
2017	CS-04	37	18	27	0	18	0	55	18	11
2014	CS	0	40	27	20	10	3	41	31	30
2014	CS-03	0	36	50	7	0	7	38	8	14

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	24	43	16	7	3	7	71	11	68
2020	CS-02	24	52	19	0	0	5	80	0	21
2020	CS-03	19	42	15	12	4	8	67	17	26
2020	CS-04	29	43	14	7	7	0	71	14	14
2019	CS	24	29	16	11	16	5	56	28	38
2019	CS-03	24	35	12	18	12	0	59	29	17
2018	CS	11	26	26	22	7	7	40	32	27
2017	CS	12	42	24	9	12	0	55	21	33
2017	CS-03	14	36	29	21	0	0	50	21	14
2017	CS-04	10	45	18	0	27	0	55	27	11
2014	CS	0	30	20	20	20	10	33	44	30
2014	CS-03	0	29	43	14	7	7	31	23	14

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	23	42	16	13	1	4	68	15	69
2020	CS-02	19	62	10	10	0	0	81	10	21
2020	CS-03	22	41	19	11	4	4	65	15	27
2020	CS-04	29	21	21	29	0	0	50	29	14
2019	CS	24	32	8	13	18	5	58	33	38
2019	CS-03	24	24	12	24	18	0	47	41	17
2018	CS	7	44	26	11	7	4	54	19	27
2017	CS	24	30	24	12	9	0	55	21	33
2017	CS-03	21	29	29	14	7	0	50	21	14
2017	CS-04	37	9	27	9	18	0	46	27	11
2014	CS	10	34	10	21	21	3	46	43	29
2014	CS-03	0	46	23	31	0	0	46	31	13

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	58	23	13	3	1	1	0	82	4	69
2020	CS-02	62	14	14	5	0	5	0	80	5	21
2020	CS-03	56	33	7	0	4	0	0	89	4	27
2020	CS-04	64	7	21	7	0	0	0	71	7	14
2019	CS	63	16	16	0	0	3	3	83	0	38
2019	CS-03	59	24	12	0	0	0	6	88	0	17

Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	36	39	17	1	1	4	79	3	69
2020	CS-02	29	43	19	0	0	10	79	0	21
2020	CS-03	41	37	11	4	4	4	81	8	27
2020	CS-04	36	36	29	0	0	0	71	0	14
2019	CS	32	45	11	5	5	3	78	11	38
2019	CS-03	24	53	12	12	0	0	76	12	17
2018	CS	19	33	37	4	7	0	52	11	27
2017	CS	24	42	21	3	9	0	67	12	33
2017	CS-03	36	21	36	0	7	0	57	7	14
2017	CS-04	19	54	0	9	18	0	73	27	11
2014	CS	20	40	20	13	7	0	60	20	30
2014	CS-03	21	29	36	14	0	0	50	14	14

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	25	38	22	9	3	4	65	12	69
2020	CS-02	29	38	19	10	0	5	70	10	21
2020	CS-03	30	44	19	0	4	4	77	4	27
2020	CS-04	14	29	29	21	7	0	43	29	14
2019	CS	21	26	18	16	16	3	49	32	38
2019	CS-03	29	18	18	24	12	0	47	35	17

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	29	41	15	10	0	4	0	74	11	68
2020	CS-02	24	43	24	10	0	0	0	67	10	21
2020	CS-03	37	37	7	15	0	4	0	77	15	27
2020	CS-04	15	69	8	8	0	0	0	85	8	13
2019	CS	37	29	13	13	5	0	3	68	19	38
2019	CS-03	35	24	24	12	6	0	0	59	18	17
2018	CS	26	44	11	15	4	0	0	70	19	27
2017	CS	27	30	15	6	12	6	3	63	20	33
2017	CS-03	36	21	29	0	14	0	0	57	14	14
2017	CS-04	28	27	9	18	9	9	0	60	30	11
2014	CS	20	30	17	17	7	10	0	56	26	30
2014	CS-03	36	36	14	14	0	0	0	71	14	14

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	32	50	12	4	0	1	84	4	68
2020	CS-02	29	43	19	5	0	5	75	5	21
2020	CS-03	42	46	4	8	0	0	88	8	26
2020	CS-04	21	71	7	0	0	0	93	0	14
2019	CS	39	34	16	3	8	0	74	11	38
2019	CS-03	35	29	24	6	6	0	65	12	17
2018	CS	22	48	15	11	4	0	70	15	27

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	28	30	14	4	4	17	1	71	11	69
2020	CS-02	38	33	10	0	5	14	0	83	6	21
2020	CS-03	22	33	11	7	7	19	0	68	18	27
2020	CS-04	14	36	21	7	0	14	7	64	9	14
2019	CS	37	13	18	13	8	8	3	56	24	38
2019	CS-03	35	0	29	18	6	6	6	40	27	17
2018	CS	22	26	22	15	11	4	0	50	27	27
2017	CS	21	6	30	15	12	15	0	32	32	33
2017	CS-03	21	7	36	22	7	7	0	31	31	14
2017	CS-04	18	10	18	18	18	18	0	34	44	11
2014	CS	0	23	23	10	27	17	0	28	44	30
2014	CS-03	0	14	29	21	21	14	0	17	50	14

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	33	37	9	12	6	3	0	72	18	67
2020	CS-02	35	45	0	15	5	0	0	80	20	20
2020	CS-03	38	31	12	12	8	0	0	69	19	26
2020	CS-04	21	43	14	14	0	7	0	69	15	14
2019	CS	37	32	13	11	5	0	3	70	16	38
2019	CS-03	29	29	24	6	6	0	6	63	13	17
2018	CS	26	48	11	15	0	0	0	74	15	27
2017	CS	35	34	6	19	3	3	0	71	23	32
2017	CS-03	23	38	8	23	0	8	0	67	25	13
2017	CS-04	28	27	9	27	9	0	0	55	36	11
2014	CS	20	40	10	10	17	3	0	62	28	30
2014	CS-03	21	43	21	7	0	7	0	69	8	14

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	20	33	17	12	13	4	0	56	26	69
2020	CS-02	33	19	24	19	5	0	0	52	24	21
2020	CS-03	19	48	4	7	19	4	0	69	27	27
2020	CS-04	7	29	29	14	7	14	0	42	25	14
2019	CS	37	21	13	13	13	0	3	59	27	38
2019	CS-03	29	29	12	18	6	0	6	63	25	17
2018	CS	26	30	26	11	4	0	4	58	15	27
2017	CS	30	27	12	15	12	3	0	59	28	33
2017	CS-03	21	36	14	14	7	7	0	61	23	14
2017	CS-04	46	18	0	18	18	0	0	64	36	11
2014	CS	7	27	20	23	23	0	0	33	47	30
2014	CS-03	14	29	29	29	0	0	0	43	29	14

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	51	23	16	7	0	3	76	7	69
2020	CS-02	48	24	19	10	0	0	71	10	21
2020	CS-03	59	30	7	4	0	0	89	4	27
2020	CS-04	36	21	29	0	0	14	67	0	14
2019	CS	55	32	5	3	3	3	92	3	38
2019	CS-03	71	18	12	0	0	0	88	0	17

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	39	26	16	10	3	3	3	69	14	69
2020	CS-02	43	14	14	19	5	5	0	60	25	21
2020	CS-03	41	37	19	4	0	0	0	78	4	27
2020	CS-04	29	29	21	7	0	0	14	67	8	14
2019	CS	51	30	11	3	3	0	3	83	6	37
2019	CS-03	41	41	6	6	0	0	6	88	6	17

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	73	4	3	1	3	10	4	91	5	67
2020	CS-02	79	5	0	0	5	11	0	94	6	19
2020	CS-03	81	7	0	4	4	4	0	92	8	27
2020	CS-04	64	0	7	0	0	7	21	90	0	14
2019	CS	76	13	8	0	0	3	0	92	0	38
2019	CS-03	65	24	12	0	0	0	0	88	0	17

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	72	10	3	1	6	7	95	2	69
2020	CS-02	76	14	0	0	5	5	100	0	21
2020	CS-03	78	11	4	4	0	4	92	4	27
2020	CS-04	64	0	7	0	7	21	90	0	14
2019	CS	76	11	3	0	0	11	97	0	38
2019	CS-03	76	18	0	0	0	6	100	0	17

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	32	44	15	7	1	0	76	9	68
2020	CS-02	43	29	19	10	0	0	71	10	21
2020	CS-03	26	59	4	7	4	0	85	11	27
2020	CS-04	29	50	21	0	0	0	79	0	14
2019	CS	37	21	29	11	3	0	58	13	38
2019	CS-03	41	24	29	6	0	0	65	6	17
2018	CS	30	48	22	0	0	0	78	0	27
2017	CS	22	37	22	12	3	3	61	16	32
2017	CS-03	23	46	23	8	0	0	69	8	13
2017	CS-04	19	36	9	18	9	9	60	30	11

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	41	9	3	0	1	88	3	69
2020	CS-02	38	48	10	5	0	0	86	5	21
2020	CS-03	48	44	4	4	0	0	93	4	27
2020	CS-04	57	36	0	0	0	7	100	0	14
2019	CS	47	37	13	3	0	0	84	3	38
2019	CS-03	47	41	6	6	0	0	88	6	17
2018	CS	35	46	12	0	4	4	84	4	26
2017	CS	52	33	12	3	0	0	85	3	33
2017	CS-03	43	36	14	7	0	0	78	7	14
2017	CS-04	55	36	9	0	0	0	91	0	11
2014	CS	33	33	13	10	7	3	69	17	30
2014	CS-03	43	21	29	7	0	0	64	7	14

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	39	7	4	1	6	1	86	6	69
2020	CS-02	43	43	5	5	0	5	0	90	5	21
2020	CS-03	44	37	7	7	0	4	0	85	8	27
2020	CS-04	36	50	7	0	0	0	7	92	0	14
2019	CS	50	26	16	0	0	5	3	83	0	38
2019	CS-03	53	35	6	0	0	6	0	94	0	17
2018	CS	31	38	19	4	0	8	0	75	4	26
2017	CS	46	36	12	3	0	0	3	84	3	33
2017	CS-03	43	43	7	7	0	0	0	86	7	14
2017	CS-04	55	27	9	0	0	0	9	90	0	11
2014	CS	33	33	13	13	3	3	0	69	17	30
2014	CS-03	36	29	21	7	0	7	0	69	8	14

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	30	32	14	7	1	14	73	10	69
2020	CS-02	33	33	19	0	0	14	78	0	21
2020	CS-03	37	22	11	15	4	11	67	21	27
2020	CS-04	21	57	7	0	0	14	92	0	14

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	43	33	9	6	1	6	1	83	8	69
2020	CS-02	33	52	0	0	5	10	0	95	5	21
2020	CS-03	44	30	15	7	0	4	0	77	8	27
2020	CS-04	57	29	0	0	0	7	7	100	0	14

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	51	36	12	1	0	87	1	69
2020	CS-02	43	43	14	0	0	86	0	21
2020	CS-03	52	37	11	0	0	89	0	27
2020	CS-04	64	36	0	0	0	100	0	14
2019	CS	53	34	8	3	3	87	5	38
2019	CS-03	53	35	6	6	0	88	6	17
2018	CS	50	35	12	4	0	85	4	26
2017	CS	52	42	6	0	0	94	0	33
2017	CS-03	43	43	14	0	0	86	0	14
2017	CS-04	55	45	0	0	0	100	0	11
2014	CS	37	30	13	13	7	67	20	30
2014	CS-03	57	21	14	7	0	79	7	14

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	45	36	12	6	1	0	81	7	69
2020	CS-02	33	48	14	5	0	0	81	5	21
2020	CS-03	52	26	7	11	4	0	78	15	27
2020	CS-04	57	36	7	0	0	0	93	0	14
2019	CS	47	26	8	11	8	0	74	18	38
2019	CS-03	47	29	6	12	6	0	76	18	17
2018	CS	35	35	23	4	4	0	69	8	26
2017	CS	49	24	21	6	0	0	73	6	33
2017	CS-03	43	21	29	7	0	0	64	7	14
2017	CS-04	46	27	18	9	0	0	73	9	11
2014	CS	10	43	20	10	10	7	57	21	30
2014	CS-03	14	50	21	14	0	0	64	14	14

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	39	41	17	1	1	0	80	3	69
2020	CS-02	29	52	19	0	0	0	81	0	21
2020	CS-03	44	33	15	4	4	0	78	7	27
2020	CS-04	50	43	7	0	0	0	93	0	14
2019	CS	42	26	13	13	5	0	68	18	38
2019	CS-03	41	29	18	6	6	0	71	12	17
2018	CS	35	42	15	8	0	0	77	8	26
2017	CS	46	30	15	6	3	0	76	9	33
2017	CS-03	43	29	22	7	0	0	71	7	14
2017	CS-04	46	27	9	9	9	0	73	18	11
2014	CS	7	45	17	17	7	7	56	26	29
2014	CS-03	7	50	29	14	0	0	57	14	14

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	38	22	22	13	3	1	1	61	16	69
2020	CS-02	33	19	29	14	0	0	5	55	15	21
2020	CS-03	41	26	7	19	7	0	0	67	26	27
2020	CS-04	50	21	21	0	0	7	0	77	0	14
2019	CS	34	24	16	8	13	3	3	61	22	38
2019	CS-03	29	24	18	12	12	0	6	56	25	17
2018	CS	38	31	19	8	4	0	0	69	12	26
2017	CS	46	15	27	6	6	0	0	61	12	33
2017	CS-03	43	14	36	7	0	0	0	57	7	14
2017	CS-04	37	18	27	0	18	0	0	55	18	11
2014	CS	10	17	30	20	17	3	3	29	39	30
2014	CS-03	14	7	43	29	0	0	7	23	31	14

Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	CS	22	35	43	69
2020	CS-02	14	48	38	21
2020	CS-03	30	30	41	27
2020	CS-04	14	36	50	14
2019	CS	32	42	26	38
2019	CS-03	29	41	29	17
2018	CS	37	30	33	27
2017	CS	21	55	24	33
2017	CS-03	21	57	21	14
2017	CS-04	18	55	27	11
2014	CS	50	17	33	30
2014	CS-03	57	14	29	14

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	CS	0	13	80	0	0	7	15
2019	CS	25	17	50	0	8	0	12
2018	CS	30	30	30	10	0	0	10
2014	CS	20	27	40	7	9999	7	15

Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	22	22	16	4	3	28	6	65	11	69
2020	CS-02	24	33	10	5	0	29	0	80	7	21
2020	CS-03	11	19	26	4	4	30	7	47	12	27
2020	CS-04	21	21	14	0	0	29	14	75	0	14
2019	CS	24	18	16	11	3	16	13	59	19	38
2019	CS-03	24	18	18	18	6	6	12	50	29	17
2018	CS	19	19	19	12	4	23	4	53	21	26
2017	CS	24	6	36	3	0	27	3	44	4	33
2017	CS-03	14	7	50	7	0	14	7	27	9	14
2017	CS-04	9	10	36	0	0	45	0	34	0	11
2014	CS	3	17	43	3	3	30	0	29	10	30
2014	CS-03	7	0	64	0	0	29	0	10	0	14

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	36	35	10	6	0	12	1	82	7	69
2020	CS-02	38	38	10	5	0	10	0	84	5	21
2020	CS-03	30	41	11	7	0	11	0	79	8	27
2020	CS-04	36	36	14	0	0	7	7	83	0	14
2019	CS	45	26	11	8	3	8	0	77	11	38
2019	CS-03	41	29	12	12	6	0	0	71	18	17
2018	CS	31	27	23	8	4	8	0	63	13	26
2017	CS	24	40	21	0	3	9	3	72	3	33
2017	CS-03	21	36	29	0	7	7	0	62	8	14
2017	CS-04	9	55	18	0	0	9	9	78	0	11
2014	CS	17	43	23	3	0	13	0	69	4	30
2014	CS-03	21	36	36	0	0	7	0	62	0	14

Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	22	23	23	1	1	23	6	63	4	69
2020	CS-02	29	33	14	0	0	24	0	81	0	21
2020	CS-03	11	22	33	0	4	22	7	47	5	27
2020	CS-04	21	21	14	7	0	21	14	67	11	14
2019	CS	26	16	26	3	0	16	13	59	4	38
2019	CS-03	24	12	41	6	0	12	6	43	7	17
2018	CS	26	22	15	7	4	22	4	65	15	27
2017	CS	21	9	30	0	0	33	6	50	0	33
2017	CS-03	14	0	43	0	0	36	7	25	0	14
2017	CS-04	18	19	18	0	0	45	0	67	0	11
2014	CS	10	23	33	3	3	27	0	45	9	30
2014	CS-03	14	7	50	7	0	21	0	27	9	14

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	38	28	16	3	0	14	1	78	3	69
2020	CS-02	38	33	10	5	0	14	0	83	6	21
2020	CS-03	33	33	19	4	0	11	0	75	4	27
2020	CS-04	43	21	21	0	0	7	7	75	0	14
2019	CS	37	37	16	0	0	8	3	82	0	38
2019	CS-03	35	29	29	0	0	6	0	69	0	17
2018	CS	33	37	11	7	4	7	0	76	12	27
2017	CS	27	34	18	0	3	15	3	74	4	33
2017	CS-03	29	22	29	0	0	21	0	64	0	14
2017	CS-04	18	46	9	0	9	9	9	78	11	11
2014	CS	20	40	17	0	3	20	0	75	4	30
2014	CS-03	29	36	29	0	0	7	0	69	0	14

Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	30	13	12	4	71	16	69
2020	CS-02	33	29	19	19	0	62	19	21
2020	CS-03	37	33	7	11	11	70	22	27
2020	CS-04	50	36	14	0	0	86	0	14

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	40	32	15	10	3	0	72	13	68
2020	CS-02	38	38	19	5	0	0	76	5	21
2020	CS-03	37	33	11	19	0	0	70	19	27
2020	CS-04	46	15	23	8	8	0	62	15	13
2019	CS	47	21	16	11	5	0	68	16	38
2019	CS-03	35	24	12	18	12	0	59	29	17
2018	CS	37	41	11	4	7	0	78	11	27
2017	CS	37	30	12	9	9	3	69	19	33
2017	CS-03	22	43	14	7	14	0	64	21	14
2017	CS-04	64	9	18	9	0	0	73	9	11

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	17	33	23	17	9	0	51	26	69
2020	CS-02	33	33	10	19	5	0	67	24	21
2020	CS-03	19	33	30	11	7	0	52	19	27
2020	CS-04	0	29	29	29	14	0	29	43	14
2019	CS	21	26	26	18	5	3	49	24	38
2019	CS-03	12	35	29	18	6	0	47	24	17
2018	CS	30	11	37	11	11	0	41	22	27
2017	CS	21	15	21	27	15	0	37	42	33
2017	CS-03	22	14	21	21	21	0	36	43	14
2017	CS-04	9	19	27	36	9	0	28	45	11

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	27	36	15	15	5	2	65	20	66
2020	CS-02	38	33	10	14	5	0	71	19	21
2020	CS-03	19	50	15	15	0	0	69	15	26
2020	CS-04	15	31	15	23	15	0	46	38	13
2019	CS	29	24	18	26	3	0	53	29	38
2019	CS-03	24	24	24	24	6	0	47	29	17
2018	CS	22	22	26	15	15	0	44	30	27
2017	CS	24	24	15	15	21	0	49	36	33
2017	CS-03	21	14	14	29	21	0	36	50	14
2017	CS-04	9	46	27	0	18	0	55	18	11

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	22	31	31	10	4	1	54	15	68
2020	CS-02	33	24	33	5	5	0	57	10	21
2020	CS-03	19	38	23	12	4	4	60	16	26
2020	CS-04	7	36	36	21	0	0	43	21	14
2019	CS	18	37	18	18	8	0	55	26	38
2019	CS-03	12	47	18	12	12	0	59	24	17
2018	CS	30	7	26	30	7	0	37	37	27
2017	CS	15	30	24	9	21	0	46	30	33
2017	CS-03	21	22	21	14	21	0	43	36	14
2017	CS-04	0	37	27	9	27	0	37	36	11

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	36	34	15	9	6	0	70	15	67
2020	CS-02	45	35	10	5	5	0	80	10	20
2020	CS-03	37	33	19	7	4	0	70	11	27
2020	CS-04	23	38	15	15	8	0	62	23	13
2019	CS	42	29	21	8	0	0	71	8	38
2019	CS-03	35	35	24	6	0	0	71	6	17
2018	CS	41	19	19	7	15	0	59	22	27
2017	CS	36	33	15	9	3	3	72	12	33
2017	CS-03	29	36	21	7	0	7	69	8	14
2017	CS-04	27	46	18	9	0	0	73	9	11

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	25	39	19	6	12	0	64	17	69
2020	CS-02	29	33	24	5	10	0	62	14	21
2020	CS-03	22	48	19	4	7	0	70	11	27
2020	CS-04	21	36	21	7	14	0	57	21	14
2019	CS	35	24	22	14	3	3	61	17	37
2019	CS-03	25	31	25	19	0	0	56	19	16
2018	CS	22	15	26	7	30	0	37	37	27
2017	CS	30	30	18	12	9	0	61	21	33
2017	CS-03	14	36	29	14	7	0	50	21	14
2017	CS-04	36	37	9	18	0	0	73	18	11

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	31	38	15	4	9	3	71	14	68
2020	CS-02	30	45	20	5	0	0	75	5	20
2020	CS-03	30	41	11	0	11	7	76	12	27
2020	CS-04	36	29	21	7	7	0	64	14	14

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	33	45	10	9	3	78	12	69
2020	CS-02	38	48	10	5	0	86	5	21
2020	CS-03	30	48	7	11	4	78	15	27
2020	CS-04	36	43	7	14	0	79	14	14
2019	CS	32	24	18	21	5	55	26	38
2019	CS-03	29	24	35	12	0	53	12	17
2018	CS	41	22	26	11	0	63	11	27
2017	CS	30	21	30	12	6	52	18	33
2017	CS-03	29	14	50	0	7	43	7	14
2017	CS-04	18	37	9	27	9	55	36	11

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	25	32	23	16	4	57	20	69
2020	CS-02	43	24	24	5	5	67	10	21
2020	CS-03	15	41	26	19	0	56	19	27
2020	CS-04	14	36	14	21	14	50	36	14
2019	CS	21	29	26	18	5	50	24	38
2019	CS-03	24	29	24	18	6	53	24	17
2018	CS	22	19	26	26	7	41	33	27
2017	CS	18	30	21	21	9	49	30	33
2017	CS-03	21	14	21	36	7	36	43	14
2017	CS-04	9	46	18	18	9	55	27	11

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	32	33	20	14	0	0	65	14	69
2020	CS-02	43	29	24	5	0	0	71	5	21
2020	CS-03	30	41	19	11	0	0	70	11	27
2020	CS-04	29	29	21	21	0	0	57	21	14
2019	CS	29	32	13	13	11	3	62	24	38
2019	CS-03	35	35	12	12	6	0	71	18	17
2018	CS	22	37	19	19	4	0	59	22	27
2017	CS	24	24	21	21	9	0	49	30	33
2017	CS-03	21	21	36	14	7	0	43	21	14
2017	CS-04	18	28	9	27	18	0	46	45	11

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	55	23	7	14	0	78	14	69
2020	CS-02	62	19	0	19	0	81	19	21
2020	CS-03	52	30	4	15	0	81	15	27
2020	CS-04	57	14	21	7	0	71	7	14
2019	CS	47	26	13	11	3	74	13	38
2019	CS-03	41	35	18	6	0	76	6	17

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	28	41	20	7	4	68	12	69
2020	CS-02	33	38	24	0	5	71	5	21
2020	CS-03	26	48	11	7	7	74	15	27
2020	CS-04	36	29	21	14	0	64	14	14

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	33	36	16	7	7	70	14	69
2020	CS-02	48	24	14	10	5	71	14	21
2020	CS-03	22	56	22	0	0	78	0	27
2020	CS-04	21	36	7	21	14	57	36	14
2019	CS	46	30	16	5	3	76	8	37
2019	CS-03	44	38	13	6	0	81	6	16
2018	CS	41	41	7	4	7	81	11	27
2017	CS	33	37	12	15	3	70	18	33
2017	CS-03	36	22	21	21	0	57	21	14
2017	CS-04	27	55	0	9	9	82	18	11

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	39	39	16	3	0	3	81	3	69
2020	CS-02	29	48	19	0	0	5	80	0	21
2020	CS-03	41	37	15	7	0	0	78	7	27
2020	CS-04	43	36	14	0	0	7	85	0	14
2019	CS	61	21	8	5	5	0	82	11	38
2019	CS-03	53	35	0	12	0	0	88	12	17
2018	CS	56	19	4	4	7	11	83	13	27
2017	CS	67	24	3	3	3	0	91	6	33
2017	CS-03	50	43	0	7	0	0	93	7	14
2017	CS-04	73	18	9	0	0	0	91	0	11

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	39	41	13	4	3	80	7	69
2020	CS-02	48	38	14	0	0	86	0	21
2020	CS-03	22	56	11	7	4	78	11	27
2020	CS-04	57	21	14	7	0	79	7	14

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	62	24	4	3	1	6	92	3	68
2020	CS-02	76	19	0	0	0	5	100	0	21
2020	CS-03	52	37	4	4	0	4	92	4	27
2020	CS-04	62	8	8	0	8	15	90	0	13
2019	CS	81	14	5	0	0	0	95	0	37
2019	CS-03	81	19	0	0	0	0	100	0	16
2018	CS	70	11	4	4	0	11	92	4	27

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	75	13	4	1	1	3	1	92	3	69
2020	CS-02	81	19	0	0	0	0	0	100	0	21
2020	CS-03	70	15	7	4	4	0	0	85	7	27
2020	CS-04	79	7	0	0	0	7	7	100	0	14
2019	CS	76	13	5	3	0	3	0	92	3	38
2019	CS-03	65	24	12	0	0	0	0	88	0	17
2018	CS	63	22	11	4	0	0	0	85	4	27
2017	CS	77	13	6	3	0	0	0	90	3	31
2017	CS-03	85	0	8	8	0	0	0	85	8	13
2017	CS-04	60	30	10	0	0	0	0	90	0	10

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	65	28	6	0	0	1	94	0	68
2020	CS-02	67	24	10	0	0	0	90	0	21
2020	CS-03	74	22	4	0	0	0	96	0	27
2020	CS-04	43	43	7	0	0	7	92	0	14
2019	CS	59	22	14	3	3	0	81	5	37
2019	CS-03	65	24	6	6	0	0	88	6	17
2018	CS	58	19	15	4	4	0	77	8	26
2017	CS	55	30	9	3	3	0	85	6	33
2017	CS-03	64	21	0	7	7	0	86	14	14
2017	CS-04	46	45	9	0	0	0	91	0	11

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	67	20	4	4	1	1	1	90	6	69
2020	CS-02	67	29	5	0	0	0	0	95	0	21
2020	CS-03	70	11	4	11	4	0	0	81	15	27
2020	CS-04	71	14	7	0	0	0	7	92	0	14
2019	CS	66	18	13	3	0	0	0	84	3	38
2019	CS-03	65	24	12	0	0	0	0	88	0	17
2018	CS	54	15	19	12	0	0	0	69	12	26
2017	CS	64	24	6	6	0	0	0	88	6	33
2017	CS-03	71	21	7	0	0	0	0	93	0	14
2017	CS-04	37	36	9	18	0	0	0	73	18	11

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	61	23	4	3	0	9	92	3	69
2020	CS-02	57	24	5	0	0	14	94	0	21
2020	CS-03	67	19	7	0	0	7	92	0	27
2020	CS-04	50	36	0	7	0	7	92	8	14
2019	CS	79	11	8	0	3	0	89	3	38
2019	CS-03	88	6	6	0	0	0	94	0	17
2018	CS	50	12	8	12	0	19	76	14	26
2017	CS	73	21	0	3	0	3	97	3	33
2017	CS-03	71	21	0	0	0	7	100	0	14
2017	CS-04	64	27	0	9	0	0	91	9	11

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	74	14	4	1	0	6	94	2	69
2020	CS-02	57	24	5	0	0	14	94	0	21
2020	CS-03	81	7	7	4	0	0	89	4	27
2020	CS-04	71	21	0	0	0	7	100	0	14
2019	CS	76	14	8	3	0	0	89	3	37
2019	CS-03	76	6	12	6	0	0	82	6	17
2018	CS	77	8	12	0	0	4	88	0	26
2017	CS	70	21	6	0	3	0	91	3	33
2017	CS-03	71	14	7	0	7	0	86	7	14
2017	CS-04	55	36	9	0	0	0	91	0	11

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	59	20	16	3	0	1	81	3	69
2020	CS-02	52	29	14	5	0	0	81	5	21
2020	CS-03	59	22	19	0	0	0	81	0	27
2020	CS-04	71	14	7	0	0	7	92	0	14
2019	CS	58	18	11	5	5	3	78	11	38
2019	CS-03	71	12	6	6	6	0	82	12	17
2018	CS	62	12	19	8	0	0	73	8	26
2017	CS	61	21	6	6	6	0	82	12	33
2017	CS-03	57	29	7	7	0	0	86	7	14
2017	CS-04	73	18	0	0	9	0	91	9	11

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	45	36	10	4	1	0	3	84	6	69
2020	CS-02	33	38	14	10	0	0	5	75	10	21
2020	CS-03	44	41	11	0	4	0	0	85	4	27
2020	CS-04	57	36	0	0	0	0	7	100	0	14
2019	CS	68	24	0	5	0	3	0	95	5	38
2019	CS-03	71	29	0	0	0	0	0	100	0	17
2018	CS	65	19	8	0	4	0	4	88	4	26
2017	CS	79	12	6	3	0	0	0	91	3	33
2017	CS-03	79	14	7	0	0	0	0	93	0	14
2017	CS-04	82	9	0	9	0	0	0	91	9	11

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	30	45	17	7	75	7	69
2020	CS-02	33	38	24	5	71	5	21
2020	CS-03	30	56	7	7	85	7	27
2020	CS-04	29	50	14	7	79	7	14

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	19	38	30	13	0	0	57	13	69
2020	CS-02	24	29	33	14	0	0	52	14	21
2020	CS-03	19	44	22	15	0	0	63	15	27
2020	CS-04	14	43	36	7	0	0	57	7	14
2019	CS	26	32	29	13	0	0	58	13	38
2019	CS-03	24	41	24	12	0	0	65	12	17
2018	CS	22	19	26	33	0	0	41	33	27
2017	CS	9	37	30	12	9	3	47	22	33
2017	CS-03	7	36	29	14	7	7	46	23	14
2017	CS-04	9	37	36	9	9	0	46	18	11

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	4	22	42	22	9	1	31	26	69
2020	CS-02	0	24	48	24	0	5	25	25	21
2020	CS-03	4	22	33	30	11	0	41	26	27
2020	CS-04	0	21	57	14	7	0	21	21	14
2019	CS	3	27	35	16	19	0	35	30	37
2019	CS-03	0	25	31	25	19	0	44	25	16
2018	CS	22	19	30	19	11	0	30	41	27
2017	CS	6	27	33	27	6	0	33	33	33
2017	CS-03	7	21	43	22	7	0	29	29	14
2017	CS-04	0	36	37	18	9	0	27	36	11

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	23	43	19	9	0	4	1	71	9	69
2020	CS-02	24	43	19	10	0	5	0	70	10	21
2020	CS-03	26	44	19	7	0	4	0	73	8	27
2020	CS-04	21	43	21	7	0	0	7	69	8	14
2019	CS	32	16	29	11	5	8	0	51	17	38
2019	CS-03	29	18	29	18	6	0	0	47	24	17
2018	CS	19	26	30	15	7	4	0	46	23	27
2017	CS	21	21	30	9	12	6	0	45	23	33
2017	CS-03	29	29	29	0	14	0	0	57	14	14
2017	CS-04	18	19	18	18	9	18	0	45	33	11

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	30	39	16	6	9	76	6	69
2020	CS-02	33	38	14	5	10	79	5	21
2020	CS-03	26	48	11	7	7	80	8	27
2020	CS-04	36	36	29	0	0	71	0	14

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	36	38	7	10	6	1	1	76	16	69
2020	CS-02	24	48	10	14	0	0	5	75	15	21
2020	CS-03	44	33	7	7	7	0	0	78	15	27
2020	CS-04	43	29	7	14	7	0	0	71	21	14

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	51	33	9	1	1	3	1	88	3	69
2020	CS-02	48	43	5	0	0	0	5	95	0	21
2020	CS-03	59	26	7	4	4	0	0	85	7	27
2020	CS-04	43	36	21	0	0	0	0	79	0	14

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	39	35	20	1	1	1	1	76	3	69
2020	CS-02	29	43	24	0	5	0	0	71	5	21
2020	CS-03	48	33	11	4	0	0	4	85	4	27
2020	CS-04	36	43	21	0	0	0	0	79	0	14
2019	CS	29	32	18	11	8	3	0	62	19	38
2019	CS-03	29	41	12	12	6	0	0	71	18	17
2018	CS	22	33	22	7	15	0	0	56	22	27
2017	CS	24	30	21	6	12	6	0	58	19	33
2017	CS-03	29	36	14	7	14	0	0	64	21	14
2017	CS-04	9	28	36	0	9	18	0	45	11	11

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Total responses
2020	CS	55	35	9	1	91	69
2020	CS-02	57	38	5	0	95	21
2020	CS-03	56	37	7	0	93	27
2020	CS-04	50	29	21	0	79	14

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	51	36	9	3	1	88	3	69
2020	CS-02	48	43	5	5	0	90	5	21
2020	CS-03	56	37	7	0	0	93	0	27
2020	CS-04	50	29	14	7	0	79	7	14

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	33	41	19	1	1	4	78	2	69
2020	CS-02	38	43	19	0	0	0	81	0	21
2020	CS-03	26	44	19	4	0	7	76	4	27
2020	CS-04	36	36	21	0	0	7	77	0	14

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	55	35	6	3	1	91	3	69
2020	CS-02	52	38	5	5	0	90	5	21
2020	CS-03	59	37	0	4	0	96	4	27
2020	CS-04	50	36	14	0	0	86	0	14

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Most positive or least negative answers (%)	Total responses
2020	CS	82	16	1	99	68
2020	CS-02	90	10	0	100	20
2020	CS-03	81	19	0	100	27
2020	CS-04	79	14	7	93	14

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	49	32	14	3	1	82	3	69
2020	CS-02	38	43	14	5	0	81	5	21
2020	CS-03	59	22	15	4	0	81	4	27
2020	CS-04	57	29	14	0	0	86	0	14

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	51	36	6	3	3	1	88	6	69
2020	CS-02	33	62	5	0	0	0	95	0	21
2020	CS-03	63	22	4	7	4	0	85	11	27
2020	CS-04	57	29	7	0	0	7	92	0	14

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	62	28	6	4	90	4	69
2020	CS-02	52	38	5	5	90	5	21
2020	CS-03	74	19	0	7	93	7	27
2020	CS-04	64	29	7	0	93	0	14

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	38	33	19	10	0	0	0	71	10	21
2020	CS-04	58	17	17	8	0	0	0	75	8	12
2019	CS	25	25	19	6	6	6	13	62	15	16

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	91	9	22
2020	CS-04	92	8	13

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	30	35	20	15	0	0	0	65	15	20
2020	CS-04	33	33	8	25	0	0	0	67	25	12

Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	7	93	67
2020	CS-02	5	95	21
2020	CS-03	0	100	26
2020	CS-04	21	79	14

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	12	88	67
2020	CS-02	10	90	21
2020	CS-03	8	92	26
2020	CS-04	21	79	14
2019	CS	11	89	38
2019	CS-03	12	88	17
2017	CS	18	82	33
2014	CS	24	76	29

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	49	32	12	1	3	3	86	2	69
2020	CS-02	33	38	19	0	5	5	79	0	21
2020	CS-03	59	30	11	0	0	0	89	0	27
2020	CS-04	57	29	0	7	0	7	92	8	14

Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	22	48	29	1	69	31	69
2020	CS-02	5	48	43	5	91	9	21
2020	CS-03	15	52	33	0	78	22	27
2020	CS-04	50	36	14	0	42	58	14

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	60	40	15

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	27	27	0	13	27	0	7	57	43	15

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	13	13	13	27	27	0	7	29	57	15

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	42	26	17	3	3	3	6	75	6	69
2020	CS-02	38	29	19	0	5	5	5	74	5	21
2020	CS-03	44	22	19	4	4	4	4	72	8	27
2020	CS-04	43	21	21	0	0	0	14	75	0	14
2019	CS	39	13	21	8	11	0	8	57	20	38
2019	CS-03	41	12	18	12	12	0	6	56	25	17
2018	CS	44	22	11	4	11	0	7	72	16	27

Report a problem on this page

Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Office of the Chief Electoral Officer by Question 106. Please indicate your occupational group and level. Occupational group and level - CS

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations