2020 Public Service Employee Survey Results for Office of the Chief Electoral Officer by Question 106. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 66 34 0 0 0 0 0 100 0 32
2020 CR-04 63 38 0 0 0 0 0 100 0 16

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 81 19 0 0 0 0 0 100 0 32
2020 CR-04 81 19 0 0 0 0 0 100 0 16
2017 CR 82 14 0 5 0 0 0 95 5 22
2014 CR 74 21 0 5 0 0 0 95 5 19

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 41 6 3 0 0 0 91 3 32
2020 CR-04 63 25 6 6 0 0 0 88 6 16
2019 CR 59 24 12 3 3 0 0 82 6 34
2019 CR-05 50 28 22 0 0 0 0 78 0 18
2017 CR 50 32 0 13 5 0 0 82 18 22
2014 CR 37 42 5 16 0 0 0 79 16 19

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 34 56 6 3 0 0 0 91 3 32
2020 CR-04 44 56 0 0 0 0 0 100 0 16
2019 CR 47 29 9 12 3 0 0 76 15 34
2019 CR-05 39 28 17 11 6 0 0 67 17 18
2018 CR 42 42 16 0 0 0 0 84 0 19
2017 CR 48 34 10 9 0 0 0 81 9 21
2014 CR 47 26 16 11 0 0 0 74 11 19

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 38 13 0 0 0 0 88 0 32
2020 CR-04 63 31 6 0 0 0 0 94 0 16
2019 CR 47 47 6 0 0 0 0 94 0 34
2019 CR-05 39 61 0 0 0 0 0 100 0 18
2017 CR 55 36 5 0 5 0 0 91 5 22
2014 CR 53 42 5 0 0 0 0 95 0 19

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 34 13 0 0 0 0 88 0 32
2020 CR-04 50 31 19 0 0 0 0 81 0 16
2019 CR 56 24 15 0 0 6 0 84 0 34
2019 CR-05 61 17 17 0 0 6 0 82 0 18
2018 CR 37 37 21 0 5 0 0 74 5 19
2017 CR 46 27 14 9 0 5 0 76 10 22
2014 CR 47 37 11 0 5 0 0 84 5 19

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 22 19 6 3 0 0 72 9 32
2020 CR-04 56 31 6 0 6 0 0 88 6 16
2019 CR 56 24 18 0 3 0 0 79 3 34
2019 CR-05 67 11 17 0 6 0 0 78 6 18
2018 CR 39 39 11 6 6 0 0 78 11 18
2017 CR 23 41 27 5 5 0 0 63 9 22
2014 CR 47 42 5 5 0 0 0 89 5 19

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 48 32 6 3 3 0 6 86 7 31
2020 CR-04 47 40 7 7 0 0 0 87 7 15
2019 CR 38 41 15 6 0 0 0 79 6 34
2019 CR-05 33 44 17 6 0 0 0 78 6 18
2018 CR 26 53 11 0 11 0 0 79 11 19
2017 CR 37 23 18 14 5 5 0 62 19 22
2014 CR 47 32 11 5 5 0 0 79 11 19

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 42 0 13 0 0 0 87 13 31
2020 CR-04 47 47 0 7 0 0 0 93 7 15
2019 CR 35 50 3 9 3 0 0 85 12 34
2019 CR-05 22 50 6 17 6 0 0 72 22 18
2018 CR 26 53 21 0 0 0 0 79 0 19
2017 CR 34 43 9 14 0 0 0 77 14 21

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 55 29 13 3 0 0 0 84 3 31
2020 CR-04 67 20 7 7 0 0 0 87 7 15
2019 CR 65 21 9 6 0 0 0 85 6 34
2019 CR-05 56 22 11 11 0 0 0 78 11 18
2018 CR 47 53 0 0 0 0 0 100 0 19
2017 CR 37 41 9 14 0 0 0 77 14 22
2014 CR 53 42 5 0 0 0 0 95 0 19

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 48 26 16 6 0 0 3 77 7 31
2020 CR-04 47 40 7 7 0 0 0 87 7 15
2019 CR 38 35 26 0 0 0 0 74 0 34
2019 CR-05 39 39 22 0 0 0 0 78 0 18
2018 CR 26 53 11 5 5 0 0 79 11 19
2017 CR 27 31 14 27 0 0 0 59 27 22

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 61 10 13 6 0 0 10 79 7 31
2020 CR-04 80 13 0 7 0 0 0 93 7 15
2019 CR 59 24 15 3 0 0 0 82 3 34
2019 CR-05 56 22 17 6 0 0 0 78 6 18
2018 CR 58 37 5 0 0 0 0 95 0 19
2017 CR 46 41 14 0 0 0 0 86 0 22
2014 CR 79 21 0 0 0 0 0 100 0 19

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 39 26 19 6 3 0 6 69 10 31
2020 CR-04 47 27 13 13 0 0 0 73 13 15
2019 CR 29 38 18 12 3 0 0 68 15 34
2019 CR-05 22 33 17 22 6 0 0 56 28 18
2018 CR 16 53 16 5 5 0 5 72 11 19
2017 CR 23 45 14 5 14 0 0 68 18 22
2014 CR 16 47 21 16 0 0 0 63 16 19

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 52 19 23 0 3 0 3 73 3 31
2020 CR-04 67 13 13 0 7 0 0 80 7 15
2019 CR 32 35 24 6 3 0 0 68 9 34
2019 CR-05 28 33 22 11 6 0 0 61 17 18
2018 CR 21 58 5 5 11 0 0 79 16 19
2017 CR 27 41 14 9 9 0 0 68 18 22
2014 CR 37 42 5 16 0 0 0 79 16 19

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 41 3 3 0 0 0 94 3 32
2020 CR-04 50 50 0 0 0 0 0 100 0 16
2019 CR 41 35 21 0 0 3 0 79 0 34
2019 CR-05 33 44 22 0 0 0 0 78 0 18
2018 CR 42 47 0 11 0 0 0 89 11 19
2017 CR 41 41 14 0 5 0 0 82 5 22
2014 CR 47 42 11 0 0 0 0 89 0 19

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 22 13 13 0 0 0 75 13 32
2020 CR-04 63 25 6 6 0 0 0 88 6 16
2019 CR 50 29 21 0 0 0 0 79 0 34
2019 CR-05 44 28 28 0 0 0 0 72 0 18
2018 CR 42 47 11 0 0 0 0 89 0 19
2017 CR 41 36 18 0 5 0 0 77 5 22
2014 CR 58 37 5 0 0 0 0 95 0 19

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 65 23 10 0 0 0 3 90 0 31
2020 CR-04 67 20 13 0 0 0 0 87 0 15
2019 CR 58 33 3 3 0 3 0 94 3 33
2019 CR-05 44 39 6 6 0 6 0 88 6 18
2018 CR 63 37 0 0 0 0 0 100 0 19
2017 CR 64 27 9 0 0 0 0 91 0 22
2014 CR 26 47 26 0 0 0 0 74 0 19

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 0 16 39 23 10 6 6 37 19 31
2020 CR-04 0 13 44 13 19 6 6 36 14 16
2019 CR 3 29 18 29 12 6 3 45 35 34
2019 CR-05 0 22 17 39 11 6 6 56 25 18
2018 CR 0 16 53 32 0 0 0 32 16 19
2017 CR 5 14 50 5 23 0 5 29 19 22
2014 CR 0 32 26 37 5 0 0 42 32 19

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 3 3 22 28 22 16 6 64 8 32
2020 CR-04 0 0 25 25 38 13 0 71 0 16
2019 CR 0 9 12 36 33 9 0 77 10 33
2019 CR-05 0 12 18 41 24 6 0 69 13 17
2018 CR 16 11 21 26 16 5 5 47 29 19
2017 CR 9 9 41 9 18 5 9 31 21 22
2014 CR 11 17 17 28 22 6 0 53 29 18

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 0 9 25 25 19 19 3 56 12 32
2020 CR-04 0 13 13 38 25 13 0 71 14 16
2019 CR 3 9 27 30 21 9 0 57 13 33
2019 CR-05 6 18 18 24 29 6 0 56 25 17
2018 CR 5 5 37 32 16 0 5 50 11 19
2017 CR 9 14 45 5 23 0 5 29 24 22
2014 CR 0 26 42 21 11 0 0 32 26 19

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 3 3 10 47 23 7 7 81 8 30
2020 CR-04 0 0 13 50 38 0 0 88 0 16
2019 CR 3 3 9 39 39 3 3 84 6 33
2019 CR-05 6 0 12 35 41 6 0 81 6 17
2018 CR 5 0 16 53 21 0 5 78 6 19
2017 CR 9 5 4 23 46 9 5 80 16 22
2014 CR 0 16 16 42 21 5 0 67 17 19

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 0 13 13 34 19 9 13 68 16 32
2020 CR-04 0 13 13 44 25 6 0 73 13 16
2019 CR 0 15 18 21 39 3 3 65 16 33
2019 CR-05 0 12 18 24 41 6 0 69 13 17
2018 CR 0 5 37 42 5 0 11 53 6 19
2017 CR 0 13 23 14 41 0 9 60 14 22
2014 CR 5 32 16 16 26 5 0 44 39 19

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 3 16 25 22 9 16 9 42 25 32
2020 CR-04 6 0 31 38 13 13 0 57 7 16
2019 CR 9 16 9 16 28 13 9 56 32 32
2019 CR-05 13 6 6 13 38 19 6 67 25 16
2018 CR 16 32 16 16 5 5 11 25 56 19
2017 CR 18 36 9 5 23 5 5 30 60 22
2014 CR 11 37 37 11 5 0 0 16 47 19

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 0 13 9 34 25 13 6 73 15 32
2020 CR-04 0 6 6 50 31 6 0 87 7 16
2019 CR 3 6 27 30 27 6 0 61 10 33
2019 CR-05 6 6 29 24 29 6 0 56 13 17
2018 CR 5 16 21 37 16 0 5 56 22 19
2017 CR 9 18 41 0 23 0 9 25 30 22
2014 CR 0 33 28 22 17 0 0 39 33 18

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 3 13 25 34 13 3 9 54 18 32
2020 CR-04 0 25 31 38 6 0 0 44 25 16
2019 CR 6 6 21 39 21 3 3 65 13 33
2019 CR-05 12 6 12 41 24 6 0 69 19 17
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 35 42 6 0 0 13 3 92 0 31
2020 CR-04 47 47 0 0 0 7 0 100 0 15
2019 CR 26 41 26 3 0 0 3 70 3 34
2019 CR-05 22 50 28 0 0 0 0 72 0 18
2018 CR 32 26 26 5 11 0 0 58 16 19
2017 CR 41 36 9 9 0 5 0 81 10 22
2014 CR 42 21 5 16 0 11 5 75 19 19

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 68 23 6 0 3 0 0 90 3 31
2020 CR-04 67 27 7 0 0 0 0 93 0 15
2019 CR 56 21 24 0 0 0 0 76 0 34
2019 CR-05 61 17 22 0 0 0 0 78 0 18
2018 CR 47 32 11 0 11 0 0 79 11 19
2017 CR 46 36 5 14 0 0 0 82 14 22
2014 CR 47 32 5 11 5 0 0 79 16 19

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 73 27 0 0 0 0 0 100 0 30
2020 CR-04 73 27 0 0 0 0 0 100 0 15
2019 CR 52 39 6 3 0 0 0 91 3 33
2019 CR-05 47 47 6 0 0 0 0 94 0 17
2018 CR 47 47 5 0 0 0 0 95 0 19
2017 CR 50 41 5 5 0 0 0 91 5 22
2014 CR 50 39 11 0 0 0 0 89 0 18

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 65 19 10 6 0 0 0 84 6 31
2020 CR-04 67 13 13 7 0 0 0 80 7 15
2019 CR 35 50 12 3 0 0 0 85 3 34
2019 CR-05 33 44 17 6 0 0 0 78 6 18
2018 CR 11 58 26 0 0 0 5 72 0 19

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 55 10 19 3 0 10 3 74 4 31
2020 CR-04 47 20 27 0 0 7 0 71 0 15
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 34 13 28 3 6 6 9 56 11 32
2020 CR-04 25 19 31 6 6 6 6 50 14 16
2019 CR 29 29 26 0 0 9 6 69 0 34
2019 CR-05 11 39 33 0 0 11 6 60 0 18

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 55 19 6 6 3 0 10 82 11 31
2020 CR-04 63 19 6 6 6 0 0 81 13 16
2019 CR 42 33 18 3 0 3 0 78 3 33
2019 CR-05 24 41 24 6 0 6 0 69 6 17
2018 CR 26 53 11 5 5 0 0 79 11 19
2017 CR 37 50 14 0 0 0 0 86 0 22
2014 CR 47 47 5 0 0 0 0 95 0 19

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 56 16 3 6 6 6 6 82 14 32
2020 CR-04 63 19 0 0 13 6 0 87 13 16

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 58 29 3 0 6 0 3 90 7 31
2020 CR-04 60 27 7 0 7 0 0 87 7 15
2019 CR 52 27 12 0 3 3 3 84 3 33
2019 CR-05 41 35 18 0 0 6 0 81 0 17
2018 CR 21 63 11 5 0 0 0 84 5 19
2017 CR 37 45 14 5 0 0 0 82 5 22
2014 CR 47 32 16 5 0 0 0 79 5 19

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 38 63 32
2020 CR-04 38 63 16

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 13 6 3 9 0 16 78 15 32
2020 CR-04 56 13 6 0 13 0 13 79 14 16

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 34 0 9 3 0 0 88 13 32
2020 CR-04 63 31 0 6 0 0 0 94 6 16
2019 CR 55 30 12 0 3 0 0 85 3 33
2019 CR-05 50 28 22 0 0 0 0 78 0 18
2018 CR 42 42 11 0 5 0 0 84 5 19
2017 CR 52 34 14 0 0 0 0 86 0 21
2014 CR 37 47 11 0 5 0 0 84 5 19
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 66 25 3 3 0 3 0 94 3 32
2020 CR-04 75 25 0 0 0 0 0 100 0 16
2019 CR 47 35 15 3 0 0 0 82 3 34
2019 CR-05 33 50 11 6 0 0 0 83 6 18
2018 CR 26 42 16 0 11 0 5 72 11 19
2017 CR 41 27 23 9 0 0 0 68 9 22
2014 CR 26 37 21 11 0 5 0 67 11 19

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 63 25 6 3 0 0 3 90 3 32
2020 CR-04 75 25 0 0 0 0 0 100 0 16
2019 CR 59 29 6 6 0 0 0 88 6 34
2019 CR-05 56 28 6 11 0 0 0 83 11 18
2018 CR 26 53 11 0 11 0 0 79 11 19
2017 CR 32 36 18 14 0 0 0 68 14 22
2014 CR 32 53 16 0 0 0 0 84 0 19

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 28 6 3 0 9 0 90 3 32
2020 CR-04 63 31 6 0 0 0 0 94 0 16
2019 CR 44 35 6 12 0 3 0 82 12 34
2019 CR-05 39 39 6 17 0 0 0 78 17 18
2018 CR 37 37 11 0 11 5 0 78 11 19
2017 CR 32 27 18 18 0 5 0 62 19 22
2014 CR 21 32 26 5 5 11 0 59 12 19

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 56 25 3 6 0 9 0 90 7 32
2020 CR-04 56 31 6 0 0 6 0 93 0 16
2019 CR 33 39 15 6 3 3 0 75 9 33
2019 CR-05 35 41 6 12 6 0 0 76 18 17
2018 CR 32 42 5 11 5 5 0 78 17 19
2017 CR 32 41 9 14 0 5 0 76 14 22
2014 CR 21 42 21 16 0 0 0 63 16 19

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 72 16 9 0 0 3 0 90 0 32
2020 CR-04 69 13 13 0 0 6 0 87 0 16
2019 CR 59 29 3 0 6 3 0 91 6 34
2019 CR-05 56 33 6 0 6 0 0 89 6 18
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 63 25 6 3 0 3 0 90 3 32
2020 CR-04 63 25 6 6 0 0 0 88 6 16
2019 CR 53 38 6 3 0 0 0 91 3 34
2019 CR-05 50 44 0 6 0 0 0 94 6 18
2018 CR 32 58 5 0 0 5 0 94 0 19
2017 CR 41 50 0 5 0 5 0 95 5 22
2014 CR 32 53 16 0 0 0 0 84 0 19

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 35 13 0 0 6 0 86 0 31
2020 CR-04 44 38 13 0 0 6 0 87 0 16
2019 CR 35 44 18 3 0 0 0 79 3 34
2019 CR-05 33 39 22 6 0 0 0 72 6 18

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 44 25 19 3 6 3 0 71 10 32
2020 CR-04 50 25 19 0 6 0 0 75 6 16
2019 CR 44 29 12 6 0 9 0 81 6 34
2019 CR-05 33 33 17 11 0 6 0 71 12 18
2018 CR 16 47 16 0 16 5 0 67 17 19
2017 CR 32 46 13 0 0 9 0 86 0 22
2014 CR 42 37 11 5 0 5 0 83 6 19

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 31 6 6 0 6 0 87 7 32
2020 CR-04 56 25 13 6 0 0 0 81 6 16
2019 CR 53 26 15 0 0 6 0 84 0 34
2019 CR-05 39 33 22 0 0 6 0 76 0 18
2018 CR 32 53 11 0 0 5 0 89 0 19

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 34 28 22 0 6 9 0 69 7 32
2020 CR-04 31 31 31 0 6 0 0 63 6 16
2019 CR 35 18 26 3 3 15 0 62 7 34
2019 CR-05 33 11 28 6 6 17 0 53 13 18
2018 CR 16 26 11 11 21 5 11 50 38 19
2017 CR 18 27 18 9 9 14 5 55 22 22
2014 CR 26 21 21 26 0 5 0 50 28 19

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 19 13 3 6 9 0 76 10 32
2020 CR-04 50 31 6 6 6 0 0 81 13 16
2019 CR 47 21 24 3 0 6 0 72 3 34
2019 CR-05 39 22 28 6 0 6 0 65 6 18
2018 CR 21 53 11 11 5 0 0 74 16 19
2017 CR 50 27 5 5 5 9 0 85 10 22
2014 CR 63 21 5 0 11 0 0 84 11 19

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 26 29 10 16 10 6 3 61 29 31
2020 CR-04 20 40 13 27 0 0 0 60 27 15
2019 CR 26 24 18 15 3 9 6 59 21 34
2019 CR-05 33 22 11 22 0 6 6 63 25 18
2018 CR 11 21 21 11 16 5 16 40 33 19
2017 CR 27 22 9 18 23 0 0 50 41 22
2014 CR 37 5 16 11 26 5 0 44 39 19

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 28 13 0 0 0 6 87 0 32
2020 CR-04 56 38 6 0 0 0 0 94 0 16
2019 CR 71 12 0 6 3 3 6 90 10 34
2019 CR-05 72 6 0 6 6 0 11 88 13 18

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 34 13 6 3 0 3 77 10 32
2020 CR-04 50 38 6 6 0 0 0 88 6 16
2019 CR 56 9 12 6 3 6 9 76 10 34
2019 CR-05 39 11 22 11 0 6 11 60 13 18

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 74 13 6 0 0 0 6 93 0 31
2020 CR-04 88 13 0 0 0 0 0 100 0 16
2019 CR 65 9 6 9 0 6 6 83 10 34
2019 CR-05 61 6 6 11 0 6 11 80 13 18

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 75 22 0 0 0 0 3 100 0 32
2020 CR-04 88 13 0 0 0 0 0 100 0 16
2019 CR 70 3 9 3 0 6 9 86 4 33
2019 CR-05 71 0 6 0 0 12 12 92 0 17

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 28 50 13 3 0 6 0 83 3 32
2020 CR-04 38 50 13 0 0 0 0 88 0 16
2019 CR 29 35 18 6 6 6 0 69 13 34
2019 CR-05 28 33 22 6 6 6 0 65 12 18
2018 CR 11 53 21 5 5 0 5 67 11 19
2017 CR 37 36 18 0 9 0 0 73 9 22

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 58 29 10 3 0 0 0 87 3 31
2020 CR-04 53 33 7 7 0 0 0 87 7 15
2019 CR 53 32 12 3 0 0 0 85 3 34
2019 CR-05 50 28 17 6 0 0 0 78 6 18
2018 CR 26 58 16 0 0 0 0 84 0 19
2017 CR 32 54 5 0 0 9 0 95 0 22
2014 CR 58 37 0 5 0 0 0 95 5 19

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 55 26 13 3 0 3 0 83 3 31
2020 CR-04 63 25 6 6 0 0 0 88 6 16
2019 CR 62 26 9 0 3 0 0 88 3 34
2019 CR-05 56 28 11 0 6 0 0 83 6 18
2018 CR 21 58 16 0 5 0 0 79 5 19
2017 CR 46 50 0 0 5 0 0 95 5 22
2014 CR 63 26 5 0 0 5 0 94 0 19

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 34 31 16 3 0 16 0 78 4 32
2020 CR-04 38 38 19 0 0 6 0 80 0 16

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 25 9 9 0 3 3 80 10 32
2020 CR-04 56 25 6 6 0 6 0 87 7 16

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 69 25 3 3 0 0 0 94 3 32
2020 CR-04 63 31 0 6 0 0 0 94 6 16
2019 CR 58 30 12 0 0 0 0 88 0 33
2019 CR-05 53 29 18 0 0 0 0 82 0 17
2018 CR 32 63 0 0 5 0 0 95 5 19
2017 CR 46 50 0 5 0 0 0 95 5 22
2014 CR 58 37 5 0 0 0 0 95 0 19

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 58 29 10 3 0 0 0 87 3 31
2020 CR-04 56 38 6 0 0 0 0 94 0 16
2019 CR 68 21 6 3 3 0 0 88 6 34
2019 CR-05 61 22 11 6 0 0 0 83 6 18
2018 CR 26 63 0 5 5 0 0 89 11 19
2017 CR 38 57 0 5 0 0 0 95 5 21
2014 CR 53 32 16 0 0 0 0 84 0 19

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 63 27 3 7 0 0 0 90 7 30
2020 CR-04 69 31 0 0 0 0 0 100 0 16
2019 CR 62 26 3 6 3 0 0 88 9 34
2019 CR-05 61 22 6 11 0 0 0 83 11 18
2018 CR 21 68 0 5 5 0 0 89 11 19
2017 CR 46 45 5 5 0 0 0 91 5 22
2014 CR 47 42 11 0 0 0 0 89 0 19

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 31 13 6 3 3 3 77 10 32
2020 CR-04 50 31 13 0 0 0 6 87 0 16
2019 CR 50 26 12 0 9 3 0 79 9 34
2019 CR-05 39 33 17 0 11 0 0 72 11 18
2018 CR 32 42 5 0 11 5 5 82 12 19
2017 CR 41 32 18 5 0 5 0 76 5 22
2014 CR 58 21 21 0 0 0 0 79 0 19
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 CR 28 41 31 32
2020 CR-04 19 50 31 16
2019 CR 29 41 29 34
2019 CR-05 39 33 28 18
2018 CR 32 21 47 19
2017 CR 23 41 37 22
2014 CR 21 53 26 19

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 CR 10 20 20 0 50 0 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 16 84 32
2019 CR 21 79 34

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 9 19 6 3 22 0 64 12 32
2020 CR-04 50 6 25 6 0 13 0 64 7 16
2019 CR 38 18 21 0 0 21 3 73 0 34
2019 CR-05 33 11 28 0 0 22 6 62 0 18
2018 CR 16 21 26 11 0 21 5 50 14 19
2017 CR 18 27 14 9 0 27 5 66 13 22
2014 CR 21 11 26 5 0 32 5 50 8 19

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 25 25 0 0 9 0 72 0 32
2020 CR-04 44 31 19 0 0 6 0 80 0 16
2019 CR 42 21 21 6 0 9 0 70 7 33
2019 CR-05 33 11 28 11 0 17 0 53 13 18
2018 CR 21 37 16 0 5 16 5 73 7 19
2017 CR 27 41 14 5 0 14 0 79 5 22
2014 CR 32 32 21 0 0 16 0 75 0 19
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 44 9 22 3 0 22 0 68 4 32
2020 CR-04 63 0 19 6 0 13 0 71 7 16
2019 CR 41 9 26 0 0 21 3 65 0 34
2019 CR-05 33 11 28 0 0 22 6 62 0 18
2018 CR 16 26 37 0 0 16 5 53 0 19
2017 CR 18 22 14 0 0 41 5 75 0 22
2014 CR 16 21 21 5 0 32 5 58 8 19

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 25 16 3 0 6 0 80 3 32
2020 CR-04 69 13 13 6 0 0 0 81 6 16
2019 CR 44 24 18 6 0 9 0 74 6 34
2019 CR-05 33 17 22 11 0 17 0 60 13 18
2018 CR 16 47 21 0 0 11 5 75 0 19
2017 CR 9 50 9 0 0 27 5 87 0 22
2014 CR 32 26 11 5 0 21 5 79 7 19
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 25 25 28 13 6 0 3 52 19 32
2020 CR-04 13 25 38 19 6 0 0 38 25 16

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 25 16 3 3 0 3 77 6 32
2020 CR-04 31 31 31 6 0 0 0 63 6 16
2019 CR 50 24 12 6 9 0 0 74 15 34
2019 CR-05 39 28 17 0 17 0 0 67 17 18
2018 CR 42 21 5 11 16 0 5 67 28 19
2017 CR 23 27 27 9 14 0 0 50 22 22

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 28 19 6 3 3 0 71 10 32
2020 CR-04 44 25 25 6 0 0 0 69 6 16
2019 CR 59 21 6 3 6 6 0 84 9 34
2019 CR-05 61 17 6 6 11 0 0 78 17 18
2018 CR 42 42 16 0 0 0 0 84 0 19
2017 CR 41 37 18 0 5 0 0 78 5 22

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 25 9 6 0 3 3 83 7 32
2020 CR-04 50 31 19 0 0 0 0 81 0 16
2019 CR 71 12 6 3 0 6 3 90 3 34
2019 CR-05 72 11 6 6 0 6 0 88 6 18
2018 CR 42 42 5 5 5 0 0 84 11 19
2017 CR 46 32 13 5 5 0 0 78 9 22

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 28 41 9 9 0 9 3 79 11 32
2020 CR-04 31 44 19 6 0 0 0 75 6 16
2019 CR 52 15 12 6 6 6 3 73 13 33
2019 CR-05 50 11 11 11 11 6 0 65 24 18
2018 CR 53 32 16 0 0 0 0 84 0 19
2017 CR 43 14 24 9 10 0 0 58 19 21

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 63 19 6 0 0 6 6 93 0 32
2020 CR-04 69 19 13 0 0 0 0 88 0 16
2019 CR 74 12 6 0 0 3 6 94 0 34
2019 CR-05 67 17 6 0 0 6 6 94 0 18
2018 CR 58 26 11 0 0 0 5 89 0 19
2017 CR 62 19 14 0 0 0 5 86 0 21

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 48 19 13 3 3 6 6 78 7 31
2020 CR-04 50 25 13 6 0 6 0 80 7 16
2019 CR 71 15 6 3 6 0 0 85 9 34
2019 CR-05 72 11 6 6 6 0 0 83 11 18
2018 CR 47 32 11 5 0 5 0 83 6 19
2017 CR 41 32 18 9 0 0 0 73 9 22

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 38 19 22 13 3 0 6 60 17 32
2020 CR-04 31 25 19 13 6 0 6 60 20 16

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 56 16 22 0 0 0 6 77 0 32
2020 CR-04 50 19 25 0 0 0 6 73 0 16
2019 CR 42 36 12 6 0 3 0 81 6 33
2019 CR-05 39 33 17 11 0 0 0 72 11 18
2018 CR 47 29 18 0 0 6 0 81 0 17
2017 CR 41 18 27 14 0 0 0 59 14 22

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 41 9 0 0 0 0 91 0 32
2020 CR-04 38 56 6 0 0 0 0 94 0 16
2019 CR 52 27 6 9 0 6 0 84 10 33
2019 CR-05 50 22 11 11 0 6 0 76 12 18
2018 CR 44 50 6 0 0 0 0 94 0 18
2017 CR 32 27 32 5 5 0 0 59 9 22

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 52 23 16 10 0 0 0 74 10 31
2020 CR-04 56 13 25 6 0 0 0 69 6 16
2019 CR 50 25 13 0 6 6 0 80 7 32
2019 CR-05 41 24 24 0 6 6 0 69 6 17
2018 CR 50 39 6 6 0 0 0 89 6 18
2017 CR 27 36 23 5 9 0 0 63 14 22

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 25 16 3 0 0 3 81 3 32
2020 CR-04 50 25 25 0 0 0 0 75 0 16
2019 CR 52 30 6 6 0 6 0 87 6 33
2019 CR-05 50 22 11 11 0 6 0 76 12 18

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 34 22 31 6 6 0 0 56 13 32
2020 CR-04 25 25 38 6 6 0 0 50 13 16

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 38 44 13 0 6 0 0 81 6 32
2020 CR-04 38 50 13 0 0 0 0 88 0 16
2019 CR 61 15 12 3 0 9 0 83 3 33
2019 CR-05 67 0 22 6 0 6 0 71 6 18
2018 CR 71 29 0 0 0 0 0 100 0 17
2017 CR 41 31 14 5 0 9 0 80 5 22

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 66 28 3 3 0 0 0 94 3 32
2020 CR-04 56 38 0 6 0 0 0 94 6 16
2019 CR 73 3 9 3 0 12 0 86 3 33
2019 CR-05 67 0 17 6 0 11 0 75 6 18
2018 CR 78 11 0 0 6 0 6 94 6 18
2017 CR 68 9 23 0 0 0 0 77 0 22

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 47 41 9 3 0 0 0 88 3 32
2020 CR-04 38 44 13 6 0 0 0 81 6 16

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 63 28 6 0 0 0 3 94 0 32
2020 CR-04 63 31 6 0 0 0 0 94 0 16
2019 CR 69 9 3 3 0 9 6 93 4 32
2019 CR-05 65 6 6 0 0 12 12 92 0 17
2018 CR 83 11 0 0 0 0 6 100 0 18

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 77 19 0 0 0 0 3 100 0 31
2020 CR-04 69 25 0 0 0 0 6 100 0 16
2019 CR 74 12 0 6 3 3 3 91 9 34
2019 CR-05 78 11 0 6 6 0 0 89 11 18
2018 CR 56 11 11 6 6 6 6 75 13 18
2017 CR 68 14 0 9 5 5 0 86 14 22

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 78 13 6 0 0 0 3 94 0 32
2020 CR-04 75 13 6 0 0 0 6 93 0 16
2019 CR 65 26 3 0 3 0 3 94 3 34
2019 CR-05 72 17 6 0 6 0 0 89 6 18
2018 CR 61 22 11 0 0 6 0 88 0 18
2017 CR 50 37 9 0 5 0 0 86 5 22

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 81 13 3 0 0 0 3 97 0 32
2020 CR-04 81 13 0 0 0 0 6 100 0 16
2019 CR 65 26 3 3 0 0 3 94 3 34
2019 CR-05 67 28 6 0 0 0 0 94 0 18
2018 CR 44 22 11 17 6 0 0 67 22 18
2017 CR 63 18 5 5 9 0 0 82 14 22

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 81 0 3 0 0 0 16 96 0 32
2020 CR-04 81 0 0 0 0 0 19 100 0 16
2019 CR 76 3 0 0 0 3 18 100 0 34
2019 CR-05 72 6 0 0 0 6 17 100 0 18
2018 CR 71 0 0 0 0 0 29 100 0 17
2017 CR 50 9 5 5 0 0 32 87 7 22

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 88 6 6 0 0 0 0 94 0 32
2020 CR-04 81 13 6 0 0 0 0 94 0 16
2019 CR 82 6 6 0 0 3 3 94 0 34
2019 CR-05 89 6 6 0 0 0 0 94 0 18
2018 CR 65 0 12 6 0 6 12 79 7 17
2017 CR 62 10 14 5 0 5 5 80 5 21

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 19 3 16 9 0 0 72 25 32
2020 CR-04 50 25 6 19 0 0 0 75 19 16
2019 CR 53 9 12 9 12 3 3 66 22 34
2019 CR-05 44 6 17 17 17 0 0 50 33 18
2018 CR 50 6 11 0 33 0 0 56 33 18
2017 CR 41 14 18 5 18 0 5 57 24 22

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 47 28 16 9 0 0 0 75 9 32
2020 CR-04 31 38 19 13 0 0 0 69 13 16
2019 CR 62 26 6 6 0 0 0 88 6 34
2019 CR-05 83 6 6 6 0 0 0 89 6 18
2018 CR 44 44 6 6 0 0 0 89 6 18
2017 CR 41 27 14 9 5 5 0 71 14 22

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 44 31 22 3 0 0 0 75 3 32
2020 CR-04 44 31 25 0 0 0 0 75 0 16

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 19 41 38 3 0 0 0 59 3 32
2020 CR-04 13 44 44 0 0 0 0 56 0 16
2019 CR 29 44 24 3 0 0 0 74 3 34
2019 CR-05 39 33 22 6 0 0 0 72 6 18
2018 CR 32 26 32 11 0 0 0 58 11 19
2017 CR 18 22 50 9 0 0 0 41 9 22

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 3 22 34 22 19 0 0 41 25 32
2020 CR-04 6 6 44 25 19 0 0 44 13 16
2019 CR 3 15 21 41 21 0 0 62 18 34
2019 CR-05 6 17 17 44 17 0 0 61 22 18
2018 CR 0 16 37 21 21 0 5 44 17 19
2017 CR 0 19 43 28 10 0 0 38 19 21

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 42 26 16 3 3 10 0 75 7 31
2020 CR-04 50 25 19 6 0 0 0 75 6 16
2019 CR 38 29 18 6 0 9 0 74 6 34
2019 CR-05 33 17 22 11 0 17 0 60 13 18
2018 CR 16 47 26 5 0 5 0 67 6 19
2017 CR 18 46 18 5 9 5 0 67 14 22

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 22 19 3 0 6 0 77 3 32
2020 CR-04 63 19 19 0 0 0 0 81 0 16

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 52 26 0 19 0 3 0 80 20 31
2020 CR-04 63 19 0 19 0 0 0 81 19 16

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 59 13 3 13 3 9 0 79 17 32
2020 CR-04 69 6 0 13 6 6 0 80 20 16

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 69 25 3 0 0 3 0 97 0 32
2020 CR-04 69 31 0 0 0 0 0 100 0 16
2019 CR 38 32 18 6 0 6 0 75 6 34
2019 CR-05 28 33 17 11 0 11 0 69 13 18
2018 CR 21 53 11 0 11 5 0 78 11 19
2017 CR 9 54 18 9 9 0 0 63 18 22

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 61 32 0 0 3 3 0 97 3 31
2020 CR-04 56 44 0 0 0 0 0 100 0 16

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 59 28 6 3 0 3 0 90 3 32
2020 CR-04 56 38 6 0 0 0 0 94 0 16

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 56 34 6 0 0 3 0 94 0 32
2020 CR-04 50 44 6 0 0 0 0 94 0 16

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 56 31 6 3 0 3 0 90 3 32
2020 CR-04 50 38 13 0 0 0 0 88 0 16

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 72 22 3 0 0 3 0 97 0 32
2020 CR-04 69 31 0 0 0 0 0 100 0 16

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 63 9 13 0 6 6 3 79 7 32
2020 CR-04 56 19 13 0 6 6 0 80 7 16

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 31 3 3 9 0 0 84 13 32
2020 CR-04 56 31 0 0 13 0 0 88 13 16

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 59 25 13 0 0 3 0 87 0 32
2020 CR-04 56 25 19 0 0 0 0 81 0 16
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 16 84 32
2020 CR-04 25 75 16

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 19 81 32
2020 CR-04 25 75 16
2019 CR 12 88 34
2019 CR-05 6 94 18
2014 CR 28 72 18

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 55 26 3 13 0 0 3 83 13 31
2020 CR-04 53 20 0 20 0 0 7 79 21 15
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 19 53 25 3 74 26 32
2020 CR-04 25 44 31 0 64 36 16

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 56 6 3 9 0 13 13 83 13 32
2020 CR-04 63 6 0 13 0 13 6 85 15 16
2019 CR 53 3 15 3 3 0 24 73 8 34
2019 CR-05 44 6 22 6 0 0 22 64 7 18
2018 CR 56 11 11 6 0 6 11 80 7 18
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