2020 Public Service Employee Survey Results for Office of the Chief Electoral Officer by Question 105. What is your current employee status?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 46 5 5 3 0 0 88 7 342
2020 Term 53 35 3 6 2 0 0 88 8 220

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 71 22 3 1 1 0 0 94 2 340
2020 Term 83 13 1 1 0 0 0 97 2 219
2017 Indeterminate (permanent) 66 26 3 5 0 0 0 92 5 237
2017 Term 72 21 4 1 1 0 1 94 2 154
2017 Casual 72 20 4 4 0 0 0 92 4 24
2017 Student 92 8 0 0 0 0 0 100 0 13
2014 Indeterminate (permanent) 56 31 4 7 1 1 1 88 8 257
2014 Term 69 20 3 5 1 0 2 91 6 98
2014 Casual 75 17 2 4 2 0 0 92 6 49
2014 Student 44 39 11 6 0 0 0 83 6 18

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 41 10 7 2 1 1 80 10 343
2020 Term 41 37 9 8 5 0 0 79 13 220
2019 Indeterminate (permanent) 52 30 6 9 4 0 0 82 13 230
2019 Term 46 28 8 9 8 0 0 75 17 173
2017 Indeterminate (permanent) 51 33 2 10 3 0 0 84 13 237
2017 Term 53 37 6 3 1 0 0 89 4 154
2017 Casual 59 16 8 12 4 0 0 75 16 24
2017 Student 69 31 0 0 0 0 0 100 0 13
2014 Indeterminate (permanent) 39 32 7 11 10 0 0 72 22 257
2014 Term 40 33 9 12 6 0 0 74 18 99
2014 Casual 59 33 0 6 2 0 0 92 8 49
2014 Student 67 6 6 17 6 0 0 72 22 18

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 38 12 6 2 0 0 79 8 340
2020 Term 45 37 12 5 1 0 0 82 7 220
2019 Indeterminate (permanent) 48 32 9 7 4 0 0 81 11 228
2019 Term 39 40 11 8 1 0 0 80 9 172
2018 Indeterminate (permanent) 45 43 9 2 1 0 1 88 4 182
2018 Term 48 34 8 4 2 1 2 85 7 133
2017 Indeterminate (permanent) 46 41 9 4 0 0 0 87 4 237
2017 Term 41 38 12 7 1 0 2 80 8 153
2017 Casual 36 31 17 8 4 0 4 71 12 24
2017 Student 77 23 0 0 0 0 0 100 0 13
2014 Indeterminate (permanent) 42 40 9 5 3 1 0 83 8 257
2014 Term 36 39 13 10 3 0 0 75 13 99
2014 Casual 33 37 14 10 4 0 2 72 14 49
2014 Student 33 33 22 6 6 0 0 67 11 18

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 42 8 6 2 0 1 84 7 340
2020 Term 50 33 11 4 2 0 0 83 6 219
2019 Indeterminate (permanent) 56 32 6 4 3 0 0 87 7 230
2019 Term 48 40 5 2 4 0 0 88 7 172
2017 Indeterminate (permanent) 51 39 5 3 2 0 0 91 5 236
2017 Term 53 35 8 2 1 0 0 89 3 154
2017 Casual 43 42 7 7 0 0 0 86 7 24
2017 Student 62 15 23 0 0 0 0 77 0 13
2014 Indeterminate (permanent) 44 44 8 2 1 0 1 89 3 257
2014 Term 43 42 9 5 1 0 0 85 6 98
2014 Casual 57 29 9 2 0 0 2 88 2 49
2014 Student 61 17 0 17 0 6 0 82 18 18

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 46 33 11 6 4 0 0 80 9 342
2020 Term 52 31 10 3 3 1 0 84 6 220
2019 Indeterminate (permanent) 44 34 13 5 4 0 0 78 9 228
2019 Term 49 26 10 6 7 1 1 76 14 171
2018 Indeterminate (permanent) 47 31 11 7 3 0 1 79 10 180
2018 Term 58 26 11 4 1 1 1 85 5 133
2017 Indeterminate (permanent) 41 38 9 9 3 0 0 79 12 236
2017 Term 44 31 12 7 3 1 1 77 10 154
2017 Casual 47 25 20 0 4 0 4 75 4 24
2017 Student 77 15 8 0 0 0 0 92 0 13
2014 Indeterminate (permanent) 29 42 14 8 5 1 1 73 14 256
2014 Term 39 36 12 7 1 4 2 80 8 99
2014 Casual 41 26 16 4 4 4 6 74 8 49
2014 Student 61 33 0 0 0 0 6 100 0 18

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 39 11 3 3 0 0 83 6 341
2020 Term 44 38 13 3 2 0 0 82 5 220
2019 Indeterminate (permanent) 45 37 8 6 4 0 0 82 10 228
2019 Term 42 33 15 6 3 0 0 75 9 173
2018 Indeterminate (permanent) 36 46 10 7 1 0 0 82 7 181
2018 Term 38 45 12 4 1 0 0 83 5 132
2017 Indeterminate (permanent) 38 44 12 4 2 0 0 81 7 236
2017 Term 34 44 11 6 5 0 0 78 11 154
2017 Casual 49 21 18 4 8 0 0 69 12 24
2017 Student 54 38 0 8 0 0 0 92 8 13
2014 Indeterminate (permanent) 28 46 13 8 5 0 0 73 14 256
2014 Term 31 43 12 12 1 0 0 75 13 99
2014 Casual 42 43 7 8 0 0 0 85 8 49
2014 Student 39 44 6 6 6 0 0 83 11 18

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 40 13 6 3 0 0 78 9 342
2020 Term 49 28 16 2 3 0 1 78 6 219
2019 Indeterminate (permanent) 35 39 11 10 6 0 0 74 15 229
2019 Term 37 40 8 10 4 1 0 78 14 172
2018 Indeterminate (permanent) 35 36 17 9 3 0 0 72 11 182
2018 Term 45 38 8 5 2 1 1 85 7 132
2017 Indeterminate (permanent) 30 40 15 11 5 0 0 70 16 237
2017 Term 32 38 15 8 5 1 0 71 14 154
2017 Casual 45 25 9 16 5 0 0 71 20 24
2017 Student 62 31 0 8 0 0 0 92 8 13
2014 Indeterminate (permanent) 22 38 18 13 8 0 0 61 21 257
2014 Term 25 40 19 8 8 0 0 65 16 99
2014 Casual 44 31 9 16 0 0 0 75 16 49
2014 Student 67 17 11 6 0 0 0 83 6 18

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 46 10 5 2 0 0 83 7 340
2020 Term 42 41 11 5 1 0 0 83 6 217
2019 Indeterminate (permanent) 35 44 6 11 3 0 0 79 15 227
2019 Term 38 38 10 11 3 0 0 76 14 171
2018 Indeterminate (permanent) 34 43 12 8 2 0 0 78 10 182
2018 Term 39 38 14 8 2 0 0 77 10 133
2017 Indeterminate (permanent) 27 42 15 10 5 0 0 70 15 235
2017 Term 34 39 13 9 4 0 0 74 13 154
2017 Casual 29 38 16 13 3 0 0 68 17 24
2017 Student 46 23 0 31 0 0 0 69 31 13

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 60 32 5 2 1 0 0 92 4 340
2020 Term 60 31 8 1 0 0 0 91 1 219
2019 Indeterminate (permanent) 59 32 3 4 2 0 0 91 6 229
2019 Term 53 34 7 5 1 0 0 87 6 171
2018 Indeterminate (permanent) 56 38 4 1 0 0 0 95 1 181
2018 Term 58 36 5 1 0 0 0 94 1 133
2017 Indeterminate (permanent) 47 38 9 5 1 0 0 85 6 237
2017 Term 50 38 7 3 2 0 0 88 5 154
2017 Casual 29 47 8 9 7 0 0 76 16 24
2017 Student 54 31 0 8 8 0 0 85 15 13
2014 Indeterminate (permanent) 43 43 8 3 3 1 0 87 5 257
2014 Term 43 42 9 4 2 0 0 85 6 99
2014 Casual 54 27 16 4 0 0 0 80 4 49
2014 Student 56 28 17 0 0 0 0 83 0 18

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 37 12 5 4 0 0 79 9 342
2020 Term 49 29 13 6 2 0 0 79 8 218
2019 Indeterminate (permanent) 42 35 10 6 6 0 0 77 13 228
2019 Term 37 38 12 8 5 0 0 75 13 171
2018 Indeterminate (permanent) 36 44 12 6 2 1 0 80 8 180
2018 Term 42 40 14 3 1 0 0 82 4 132
2017 Indeterminate (permanent) 35 41 11 9 3 0 0 76 13 237
2017 Term 37 31 19 9 5 0 0 68 13 154
2017 Casual 50 21 13 12 3 0 0 71 16 24
2017 Student 69 15 15 0 0 0 0 85 0 13

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 56 31 10 1 2 0 0 87 3 341
2020 Term 58 27 12 2 0 0 1 85 2 217
2019 Indeterminate (permanent) 59 31 7 2 1 0 0 90 3 227
2019 Term 56 33 8 2 0 0 0 90 2 172
2018 Indeterminate (permanent) 58 32 6 2 2 0 0 90 4 180
2018 Term 55 34 9 2 0 0 0 89 2 132
2017 Indeterminate (permanent) 54 38 7 1 1 0 0 91 2 237
2017 Term 56 31 12 1 1 0 0 87 1 153
2017 Casual 58 17 18 8 0 0 0 74 8 24
2017 Student 62 38 0 0 0 0 0 100 0 13
2014 Indeterminate (permanent) 60 29 7 3 1 0 0 89 5 256
2014 Term 59 28 9 3 2 0 0 86 5 99
2014 Casual 74 26 0 0 0 0 0 100 0 49
2014 Student 67 33 0 0 0 0 0 100 0 18

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 40 9 6 2 0 0 84 7 339
2020 Term 35 38 15 6 4 1 0 75 10 218
2019 Indeterminate (permanent) 41 37 10 6 5 1 0 78 12 227
2019 Term 35 38 5 16 5 0 0 73 21 170
2018 Indeterminate (permanent) 40 42 10 5 3 0 1 82 8 178
2018 Term 36 34 18 7 4 0 1 71 11 132
2017 Indeterminate (permanent) 38 42 10 6 4 0 0 80 10 237
2017 Term 31 41 16 6 5 0 1 73 11 153
2017 Casual 25 30 17 11 9 0 8 59 22 24
2017 Student 54 31 15 0 0 0 0 85 0 13
2014 Indeterminate (permanent) 25 44 15 9 7 0 0 69 16 257
2014 Term 27 39 17 13 4 1 0 66 17 99
2014 Casual 41 43 4 10 2 0 0 85 12 49
2014 Student 33 50 6 11 0 0 0 83 11 18

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 38 10 6 2 0 0 82 8 340
2020 Term 40 34 17 5 3 0 0 75 8 219
2019 Indeterminate (permanent) 45 32 11 6 6 0 0 77 12 228
2019 Term 40 28 13 14 5 1 0 68 19 172
2018 Indeterminate (permanent) 42 42 11 2 2 0 0 84 5 178
2018 Term 42 34 9 11 5 0 0 76 16 132
2017 Indeterminate (permanent) 40 39 11 7 4 0 0 78 11 235
2017 Term 42 32 12 7 6 0 0 74 14 153
2017 Casual 41 27 0 20 4 0 8 74 26 24
2017 Student 62 31 0 8 0 0 0 92 8 13
2014 Indeterminate (permanent) 30 42 13 8 7 0 0 72 15 257
2014 Term 36 34 12 14 4 0 0 70 18 99
2014 Casual 44 28 15 10 2 0 2 73 12 49
2014 Student 50 28 11 11 0 0 0 78 11 18

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 43 10 4 2 0 0 83 7 337
2020 Term 49 37 9 4 1 0 0 87 5 220
2019 Indeterminate (permanent) 42 35 11 8 4 0 0 77 12 225
2019 Term 42 37 11 6 3 0 0 79 9 172
2018 Indeterminate (permanent) 39 36 14 10 1 0 0 75 10 180
2018 Term 43 38 15 3 2 0 0 81 4 133
2017 Indeterminate (permanent) 38 38 16 6 2 0 0 75 8 237
2017 Term 39 38 16 4 3 1 0 77 7 153
2017 Casual 33 47 5 11 0 0 4 83 11 24
2017 Student 69 23 8 0 0 0 0 92 0 13
2014 Indeterminate (permanent) 26 45 13 9 6 0 0 71 15 257
2014 Term 32 42 16 5 3 3 0 75 8 99
2014 Casual 43 39 15 4 0 0 0 82 4 49
2014 Student 44 39 6 11 0 0 0 83 11 18

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 37 12 2 2 0 0 84 4 341
2020 Term 53 35 7 4 0 0 0 89 4 220
2019 Indeterminate (permanent) 51 30 10 6 3 0 0 81 9 229
2019 Term 47 38 10 3 3 0 0 84 6 173
2018 Indeterminate (permanent) 45 40 10 4 2 0 0 85 5 181
2018 Term 45 37 13 4 2 0 0 82 6 133
2017 Indeterminate (permanent) 44 40 9 3 4 0 0 84 7 237
2017 Term 42 41 11 4 2 0 0 82 6 153
2017 Casual 50 17 17 11 5 0 0 67 16 24
2017 Student 62 23 15 0 0 0 0 85 0 13
2014 Indeterminate (permanent) 36 39 14 7 5 0 0 74 12 257
2014 Term 32 49 15 4 0 0 0 82 4 99
2014 Casual 58 36 5 0 0 0 0 95 0 49
2014 Student 44 39 6 6 6 0 0 83 11 18

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 35 19 10 6 0 0 65 16 339
2020 Term 54 28 13 4 1 0 0 82 5 216
2019 Indeterminate (permanent) 31 35 19 10 5 0 0 66 15 226
2019 Term 43 32 18 2 3 0 1 76 6 171
2018 Indeterminate (permanent) 37 34 18 6 4 0 1 71 10 183
2018 Term 58 31 11 0 0 0 0 89 0 133
2017 Indeterminate (permanent) 39 36 13 9 3 0 0 74 12 237
2017 Term 51 36 10 1 1 0 1 88 2 154
2017 Casual 56 40 4 0 0 0 0 96 0 24
2017 Student 77 15 8 0 0 0 0 92 0 13
2014 Indeterminate (permanent) 28 40 17 9 5 1 0 69 14 257
2014 Term 46 34 18 3 0 0 0 79 3 99
2014 Casual 56 33 8 3 0 0 0 89 3 49
2014 Student 83 17 0 0 0 0 0 100 0 18

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 9 26 38 21 6 1 1 27 35 341
2020 Term 7 22 34 20 12 2 2 34 30 220
2019 Indeterminate (permanent) 10 21 35 24 8 0 1 32 32 230
2019 Term 8 17 36 27 11 0 1 39 25 172
2018 Indeterminate (permanent) 7 24 43 20 5 0 0 25 31 183
2018 Term 6 18 40 23 12 0 0 35 24 133
2017 Indeterminate (permanent) 6 25 42 18 7 0 2 25 32 236
2017 Term 4 20 42 15 12 0 6 29 26 154
2017 Casual 0 16 55 7 9 0 12 18 19 24
2017 Student 0 15 15 38 23 0 8 67 17 13
2014 Indeterminate (permanent) 13 28 39 15 4 1 1 19 41 256
2014 Term 6 27 39 19 6 2 1 26 34 99
2014 Casual 2 22 39 15 16 2 4 33 25 49
2014 Student 6 28 22 17 22 0 6 41 35 18

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 4 13 27 33 21 1 1 55 17 340
2020 Term 4 8 20 29 32 4 2 65 13 218
2019 Indeterminate (permanent) 8 14 23 30 22 1 1 53 23 229
2019 Term 7 22 23 25 21 1 1 47 30 172
2018 Indeterminate (permanent) 8 13 30 32 13 1 2 47 22 181
2018 Term 5 14 26 22 29 2 2 53 20 133
2017 Indeterminate (permanent) 6 18 33 26 11 2 5 40 25 235
2017 Term 10 15 24 28 16 3 4 47 27 153
2017 Casual 12 17 23 11 9 16 12 28 40 24
2017 Student 8 8 15 0 46 0 23 60 20 13
2014 Indeterminate (permanent) 11 25 31 20 7 3 2 29 38 256
2014 Term 6 22 27 25 14 3 2 42 30 99
2014 Casual 6 15 24 16 18 12 9 43 26 47
2014 Student 0 17 17 22 28 0 17 60 20 18

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 10 16 37 23 11 2 1 35 27 340
2020 Term 5 13 32 29 15 5 1 47 19 219
2019 Indeterminate (permanent) 7 18 35 23 11 2 3 36 26 227
2019 Term 12 20 32 24 10 1 2 35 32 172
2018 Indeterminate (permanent) 9 22 35 24 9 1 1 33 32 182
2018 Term 7 20 29 25 16 2 1 43 28 133
2017 Indeterminate (permanent) 8 23 39 18 9 1 3 28 32 236
2017 Term 8 15 39 22 12 1 2 35 24 154
2017 Casual 12 5 42 16 9 0 16 29 21 24
2017 Student 15 0 23 8 46 0 8 58 17 13
2014 Indeterminate (permanent) 15 23 34 18 7 2 3 25 39 256
2014 Term 11 29 27 19 10 1 4 30 42 99
2014 Casual 4 18 36 11 23 4 4 38 24 49
2014 Student 22 28 17 17 6 6 6 25 56 18

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 7 20 27 33 12 0 1 45 28 339
2020 Term 4 5 22 41 25 2 1 68 10 216
2019 Indeterminate (permanent) 6 15 37 30 10 1 1 41 21 230
2019 Term 6 7 30 34 22 0 1 57 13 170
2018 Indeterminate (permanent) 5 17 31 32 12 1 2 45 23 182
2018 Term 4 13 24 35 22 0 2 58 17 133
2017 Indeterminate (permanent) 3 18 38 27 10 1 3 38 22 234
2017 Term 6 11 22 37 20 1 3 59 18 152
2017 Casual 4 8 8 28 35 5 12 76 15 24
2017 Student 0 8 8 23 54 8 0 83 8 13
2014 Indeterminate (permanent) 7 24 37 24 7 1 1 31 31 256
2014 Term 3 12 27 38 15 3 1 56 16 99
2014 Casual 0 6 31 23 35 4 2 61 6 49
2014 Student 0 0 24 29 29 6 12 71 0 17

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 10 23 27 25 12 1 1 38 34 340
2020 Term 4 8 22 27 31 3 3 63 13 217
2019 Indeterminate (permanent) 9 18 31 24 14 1 2 40 28 229
2019 Term 5 11 27 29 24 2 2 55 17 172
2018 Indeterminate (permanent) 13 23 28 21 14 1 1 36 36 180
2018 Term 8 13 28 19 28 1 2 49 22 132
2017 Indeterminate (permanent) 9 24 35 18 10 0 3 29 34 236
2017 Term 8 10 26 26 19 3 8 51 20 153
2017 Casual 4 0 9 39 31 0 16 85 5 24
2017 Student 0 8 8 23 46 0 15 82 9 13
2014 Indeterminate (permanent) 17 29 32 15 4 1 2 19 48 256
2014 Term 6 19 33 23 11 5 3 37 28 99
2014 Casual 2 12 17 18 31 2 19 61 17 49
2014 Student 0 6 0 33 50 0 11 94 6 18

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 6 13 28 32 18 1 2 51 20 338
2020 Term 6 14 19 24 28 8 1 57 22 217
2019 Indeterminate (permanent) 11 23 28 19 13 2 3 34 37 229
2019 Term 14 25 19 19 18 3 1 39 41 172
2018 Indeterminate (permanent) 13 23 29 23 11 1 1 34 37 181
2018 Term 8 20 28 18 19 4 1 40 30 132
2017 Indeterminate (permanent) 11 26 26 21 9 2 5 32 40 236
2017 Term 16 21 21 19 14 6 3 36 41 154
2017 Casual 12 14 4 27 14 8 21 58 37 24
2017 Student 8 15 8 15 23 15 15 56 33 13
2014 Indeterminate (permanent) 10 21 30 27 8 3 1 36 33 256
2014 Term 8 18 23 25 16 9 2 45 29 99
2014 Casual 8 12 20 19 18 11 12 48 26 49
2014 Student 6 11 11 22 39 6 6 69 19 18

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 8 15 35 29 12 1 1 41 24 341
2020 Term 4 7 27 31 24 6 1 59 12 220
2019 Indeterminate (permanent) 10 15 37 25 10 1 1 37 25 228
2019 Term 9 12 33 26 13 4 2 41 23 172
2018 Indeterminate (permanent) 10 18 41 23 7 1 1 30 28 182
2018 Term 7 13 35 21 19 4 1 42 21 132
2017 Indeterminate (permanent) 6 24 41 19 8 0 2 28 30 236
2017 Term 5 18 37 23 10 5 3 35 25 154
2017 Casual 14 7 21 19 14 8 16 44 28 24
2017 Student 8 0 23 15 31 8 15 60 10 13
2014 Indeterminate (permanent) 13 22 37 15 9 2 2 25 36 255
2014 Term 15 17 25 20 16 4 3 39 34 99
2014 Casual 4 13 34 15 22 7 6 42 19 49
2014 Student 17 22 28 11 11 0 11 25 44 18

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 3 15 33 34 14 0 2 49 18 341
2020 Term 3 9 33 28 24 0 2 53 12 220
2019 Indeterminate (permanent) 3 9 29 37 19 1 1 57 13 229
2019 Term 3 6 23 32 31 2 3 67 9 172
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 35 13 6 2 4 3 77 9 342
2020 Term 39 29 14 4 3 8 2 76 8 218
2019 Indeterminate (permanent) 32 32 12 10 7 3 4 69 18 230
2019 Term 35 30 17 4 7 6 1 70 12 173
2018 Indeterminate (permanent) 33 32 12 13 3 4 4 69 17 183
2018 Term 33 36 12 6 6 3 5 75 13 132
2017 Indeterminate (permanent) 31 34 13 10 4 5 4 71 15 237
2017 Term 32 28 16 5 7 5 7 68 14 154
2017 Casual 33 22 0 8 4 22 11 83 17 24
2017 Student 54 15 8 0 0 8 15 90 0 13
2014 Indeterminate (permanent) 29 35 12 11 8 2 2 67 20 257
2014 Term 25 23 13 16 6 8 9 58 26 98
2014 Casual 44 26 5 6 0 11 8 86 7 49
2014 Student 50 17 11 11 6 0 6 71 18 18

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 57 27 6 7 1 0 0 85 9 342
2020 Term 60 24 8 5 2 0 0 85 7 219
2019 Indeterminate (permanent) 55 25 10 4 6 1 0 80 10 230
2019 Term 50 28 7 7 8 0 0 78 14 173
2018 Indeterminate (permanent) 48 35 7 8 2 0 0 83 11 182
2018 Term 49 34 9 6 1 1 0 83 8 131
2017 Indeterminate (permanent) 52 33 6 6 3 0 0 85 9 236
2017 Term 49 28 8 8 5 1 1 78 14 154
2017 Casual 54 33 8 4 0 0 0 88 4 24
2017 Student 85 8 8 0 0 0 0 92 0 13
2014 Indeterminate (permanent) 41 35 10 6 7 0 1 76 13 257
2014 Term 39 26 9 18 7 1 0 66 25 98
2014 Casual 65 24 2 8 2 0 0 88 10 49
2014 Student 56 33 6 0 6 0 0 89 6 18

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 67 26 3 2 1 0 0 93 4 343
2020 Term 67 27 2 2 1 0 0 94 4 217
2019 Indeterminate (permanent) 53 31 6 6 4 0 0 84 10 229
2019 Term 52 29 6 6 6 0 0 81 13 172
2018 Indeterminate (permanent) 50 35 9 5 1 1 0 86 6 183
2018 Term 58 34 5 2 1 0 0 92 3 132
2017 Indeterminate (permanent) 51 38 7 4 1 0 0 88 5 236
2017 Term 51 34 6 6 3 0 1 85 9 154
2017 Casual 59 33 0 8 0 0 0 92 8 24
2017 Student 85 15 0 0 0 0 0 100 0 13
2014 Indeterminate (permanent) 38 41 12 4 4 0 0 79 8 257
2014 Term 44 33 11 9 1 1 0 79 10 98
2014 Casual 68 30 0 2 0 0 0 98 2 49
2014 Student 56 22 11 11 0 0 0 78 11 18

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 55 31 10 3 1 0 0 87 3 338
2020 Term 57 28 9 3 1 0 0 86 5 218
2019 Indeterminate (permanent) 50 34 6 6 3 1 0 85 9 226
2019 Term 43 36 12 7 1 1 0 80 8 172
2018 Indeterminate (permanent) 48 38 10 3 1 0 0 87 3 182
2018 Term 50 38 10 1 1 1 0 88 2 132

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 22 7 2 3 8 5 86 6 342
2020 Term 46 23 11 2 3 12 3 82 5 218
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 62 21 11 2 1 0 3 85 3 341
2020 Term 49 23 14 5 2 2 4 77 8 219
2019 Indeterminate (permanent) 57 25 12 3 1 0 3 84 4 229
2019 Term 49 28 13 4 3 2 2 79 7 173

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 51 29 12 5 2 0 0 81 7 340
2020 Term 54 28 13 3 1 0 1 83 4 218
2019 Indeterminate (permanent) 48 33 11 4 4 0 0 81 7 228
2019 Term 47 32 11 7 2 0 1 80 10 171
2018 Indeterminate (permanent) 50 32 10 7 1 0 0 82 8 181
2018 Term 50 34 11 4 2 0 0 84 5 133
2017 Indeterminate (permanent) 36 44 8 7 5 0 0 80 12 237
2017 Term 38 36 8 11 6 1 0 75 17 154
2017 Casual 37 46 13 4 0 0 0 83 4 24
2017 Student 69 15 8 8 0 0 0 85 8 13
2014 Indeterminate (permanent) 33 39 13 8 7 0 0 73 14 257
2014 Term 36 34 10 15 3 0 2 72 18 99
2014 Casual 53 25 10 6 2 2 2 82 8 49
2014 Student 56 17 6 17 0 0 6 76 18 18

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 55 27 12 3 3 0 0 82 5 341
2020 Term 56 20 14 4 2 2 1 79 6 220

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 57 28 10 4 1 0 0 85 5 342
2020 Term 60 24 8 4 2 0 1 86 6 219
2019 Indeterminate (permanent) 51 28 11 6 4 0 0 79 10 227
2019 Term 49 30 11 5 4 1 0 80 9 172
2018 Indeterminate (permanent) 48 35 9 4 2 1 1 84 7 179
2018 Term 57 27 10 6 0 0 0 84 6 132
2017 Indeterminate (permanent) 40 43 6 8 2 0 0 83 10 236
2017 Term 46 32 8 8 6 0 0 78 14 154
2017 Casual 37 42 14 8 0 0 0 79 8 24
2017 Student 77 15 0 0 0 8 0 100 0 13
2014 Indeterminate (permanent) 38 38 9 8 6 0 0 77 14 257
2014 Term 36 35 17 7 5 0 0 71 12 99
2014 Casual 63 21 8 4 0 4 0 88 4 49
2014 Student 56 6 17 17 6 0 0 61 22 18

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 37 63 340
2020 Term 38 62 220

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 63 19 5 1 1 3 7 92 3 342
2020 Term 53 20 7 1 6 5 8 85 8 220

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 61 24 9 5 1 0 0 85 6 343
2020 Term 59 27 7 3 2 1 0 87 5 220
2019 Indeterminate (permanent) 54 27 7 9 3 0 0 81 12 228
2019 Term 55 25 9 8 4 0 0 79 12 173
2018 Indeterminate (permanent) 53 29 9 5 4 0 0 82 9 181
2018 Term 59 22 16 3 1 0 0 81 3 131
2017 Indeterminate (permanent) 50 28 11 6 4 0 0 79 10 235
2017 Term 50 27 12 4 6 0 0 78 10 152
2017 Casual 46 49 0 4 0 0 0 96 4 24
2017 Student 85 15 0 0 0 0 0 100 0 13
2014 Indeterminate (permanent) 40 36 11 5 8 0 0 76 13 256
2014 Term 43 31 12 9 4 2 0 75 13 99
2014 Casual 61 26 8 2 2 2 0 89 4 49
2014 Student 67 17 0 11 6 0 0 83 17 18
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 35 10 4 3 2 0 83 7 342
2020 Term 57 24 10 1 1 8 0 87 3 220
2019 Indeterminate (permanent) 40 34 10 7 8 2 0 75 15 229
2019 Term 52 27 7 5 7 3 0 81 12 173
2018 Indeterminate (permanent) 33 31 16 10 5 5 0 67 16 183
2018 Term 42 39 6 5 2 6 0 87 7 132
2017 Indeterminate (permanent) 28 37 16 11 4 4 0 68 16 237
2017 Term 36 32 14 6 5 6 1 73 12 154
2017 Casual 34 49 4 9 0 4 0 86 9 24
2017 Student 85 8 0 0 8 0 0 92 8 13
2014 Indeterminate (permanent) 20 39 16 15 8 2 0 60 23 255
2014 Term 30 36 16 7 4 7 0 71 12 99
2014 Casual 43 34 11 6 0 6 0 82 6 49
2014 Student 39 39 11 0 6 6 0 82 6 18

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 46 34 11 6 3 1 0 80 9 341
2020 Term 55 26 12 3 1 2 0 83 4 219
2019 Indeterminate (permanent) 39 36 9 10 6 1 0 75 16 229
2019 Term 50 28 9 7 5 2 0 79 12 173
2018 Indeterminate (permanent) 32 39 15 11 2 1 0 71 13 182
2018 Term 45 35 14 3 1 0 1 81 5 129
2017 Indeterminate (permanent) 22 43 18 11 5 2 0 66 16 237
2017 Term 32 39 15 7 4 2 1 73 12 154
2017 Casual 30 49 13 9 0 0 0 78 9 24
2017 Student 77 15 0 0 8 0 0 92 8 13
2014 Indeterminate (permanent) 20 41 18 12 9 1 0 61 21 256
2014 Term 21 44 21 8 4 3 0 66 12 99
2014 Casual 38 48 8 2 0 4 0 90 2 49
2014 Student 39 33 11 0 11 6 0 76 12 18

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 37 15 7 5 2 0 73 12 342
2020 Term 40 31 18 4 2 5 0 75 6 218
2019 Indeterminate (permanent) 29 36 14 11 8 2 0 66 19 229
2019 Term 34 36 12 6 8 3 0 73 14 173
2018 Indeterminate (permanent) 19 39 18 15 4 5 0 61 20 183
2018 Term 33 34 15 7 2 8 0 73 11 132
2017 Indeterminate (permanent) 10 43 21 13 10 3 0 55 23 237
2017 Term 24 39 14 11 5 6 1 67 18 153
2017 Casual 20 20 22 16 4 17 0 49 25 24
2017 Student 46 31 8 8 0 8 0 83 8 13
2014 Indeterminate (permanent) 13 40 19 17 9 1 0 54 27 256
2014 Term 14 33 27 13 6 8 0 50 21 99
2014 Casual 27 28 16 13 4 11 0 62 20 49
2014 Student 39 22 28 6 0 6 0 65 6 18

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 27 42 15 11 4 1 0 70 15 342
2020 Term 37 36 15 8 1 3 0 75 10 220
2019 Indeterminate (permanent) 26 36 14 13 9 2 0 63 23 228
2019 Term 31 34 14 12 6 3 0 67 19 173
2018 Indeterminate (permanent) 16 40 22 14 6 2 0 57 20 182
2018 Term 29 39 19 5 3 4 0 71 9 132
2017 Indeterminate (permanent) 15 38 19 19 7 2 0 54 27 235
2017 Term 24 38 15 13 7 3 1 64 20 154
2017 Casual 24 40 13 13 0 5 5 71 14 24
2017 Student 46 46 8 0 0 0 0 92 0 13
2014 Indeterminate (permanent) 15 35 19 19 11 1 0 51 31 255
2014 Term 17 26 21 21 9 7 0 46 32 99
2014 Casual 21 38 13 16 6 6 0 63 23 49
2014 Student 28 44 6 17 0 6 0 76 18 18

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 66 22 9 2 1 1 0 88 3 343
2020 Term 64 20 9 4 1 2 0 86 5 220
2019 Indeterminate (permanent) 65 26 5 2 1 1 0 93 2 230
2019 Term 64 21 11 1 1 1 0 86 2 173
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 45 10 4 1 1 0 84 5 343
2020 Term 46 39 9 3 1 2 0 87 4 220
2019 Indeterminate (permanent) 37 45 9 3 4 1 0 83 7 229
2019 Term 43 42 8 4 2 1 0 86 6 172
2018 Indeterminate (permanent) 32 44 15 6 2 1 0 77 8 182
2018 Term 42 46 8 2 1 0 1 89 3 133
2017 Indeterminate (permanent) 25 49 13 10 3 0 0 75 13 235
2017 Term 43 42 8 4 2 1 0 85 6 154
2017 Casual 41 38 4 12 0 5 0 83 13 24
2017 Student 38 62 0 0 0 0 0 100 0 13
2014 Indeterminate (permanent) 27 49 10 10 3 1 0 76 14 257
2014 Term 33 49 10 6 1 2 0 83 7 99
2014 Casual 29 54 12 2 0 4 0 85 2 49
2014 Student 39 44 17 0 0 0 0 83 0 18

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 23 46 14 11 3 1 0 71 15 342
2020 Term 30 45 16 5 1 4 0 78 6 216
2019 Indeterminate (permanent) 18 41 19 13 7 2 0 61 20 228
2019 Term 23 35 20 13 6 2 0 60 19 172

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 41 12 11 3 2 1 74 14 341
2020 Term 36 29 18 8 4 5 0 69 12 220
2019 Indeterminate (permanent) 30 36 13 10 7 3 1 69 18 228
2019 Term 36 30 17 11 4 1 1 67 16 173
2018 Indeterminate (permanent) 25 44 18 7 5 1 0 70 12 183
2018 Term 35 33 15 8 6 1 2 70 15 133
2017 Indeterminate (permanent) 30 37 14 8 6 3 2 70 15 236
2017 Term 31 31 18 12 3 3 2 65 16 152
2017 Casual 18 30 11 16 3 16 4 61 25 24
2017 Student 38 31 15 0 0 15 0 82 0 13
2014 Indeterminate (permanent) 26 36 14 11 9 3 1 65 21 257
2014 Term 26 30 17 18 6 2 1 58 24 99
2014 Casual 32 42 14 2 2 2 6 81 4 49
2014 Student 22 28 39 6 6 0 0 50 11 18

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 38 17 4 2 2 0 77 6 341
2020 Term 41 36 14 3 1 4 0 80 4 218
2019 Indeterminate (permanent) 34 36 17 7 6 1 0 71 12 229
2019 Term 39 30 21 7 3 0 0 68 11 173
2018 Indeterminate (permanent) 31 42 15 10 1 2 0 74 11 183
2018 Term 36 39 19 3 2 1 0 76 5 133

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 27 24 18 8 6 13 3 61 17 341
2020 Term 30 28 15 6 5 14 1 68 14 220
2019 Indeterminate (permanent) 20 22 20 16 10 8 2 47 30 229
2019 Term 32 16 17 12 7 13 2 57 23 172
2018 Indeterminate (permanent) 17 27 20 15 8 7 5 50 27 182
2018 Term 22 21 20 13 10 12 2 50 26 132
2017 Indeterminate (permanent) 13 24 22 13 13 10 5 44 30 236
2017 Term 21 25 12 11 11 16 4 57 28 154
2017 Casual 10 25 8 12 0 20 24 64 22 24
2017 Student 31 31 0 0 0 38 0 100 0 13
2014 Indeterminate (permanent) 11 18 19 20 19 11 2 34 44 255
2014 Term 13 21 21 16 15 14 0 40 36 99
2014 Casual 22 12 16 8 6 20 17 53 22 48
2014 Student 22 33 17 6 6 11 6 67 13 18

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 40 13 8 4 3 0 74 13 340
2020 Term 41 28 18 7 2 3 0 72 10 220
2019 Indeterminate (permanent) 35 35 12 9 6 2 0 72 15 230
2019 Term 35 33 14 11 4 2 0 69 16 171
2018 Indeterminate (permanent) 36 36 17 7 3 0 0 72 11 183
2018 Term 39 35 12 7 4 2 1 77 11 133
2017 Indeterminate (permanent) 42 35 10 7 3 3 0 79 11 236
2017 Term 44 34 10 6 3 3 1 80 9 153
2017 Casual 39 36 4 0 5 17 0 89 6 24
2017 Student 54 31 0 0 0 15 0 100 0 13
2014 Indeterminate (permanent) 42 33 9 9 6 1 0 76 15 257
2014 Term 37 35 9 8 8 4 0 74 16 99
2014 Casual 37 24 6 4 8 9 12 78 15 49
2014 Student 44 33 22 0 0 0 0 78 0 18

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 33 14 13 9 3 2 63 23 343
2020 Term 26 29 14 14 9 5 3 60 25 219
2019 Indeterminate (permanent) 23 24 16 19 12 5 1 50 33 230
2019 Term 29 28 13 11 13 4 2 61 26 173
2018 Indeterminate (permanent) 25 30 15 16 13 1 1 56 28 183
2018 Term 23 25 19 16 13 1 3 50 31 133
2017 Indeterminate (permanent) 23 30 15 15 13 2 2 55 28 237
2017 Term 20 28 10 17 19 4 3 51 39 154
2017 Casual 25 19 9 9 16 8 12 56 33 24
2017 Student 31 15 0 15 0 0 38 75 25 13
2014 Indeterminate (permanent) 14 24 16 19 25 2 1 39 45 257
2014 Term 13 27 14 18 26 1 1 41 45 99
2014 Casual 29 11 6 6 17 12 18 59 33 49
2014 Student 22 28 28 6 6 11 0 56 13 18

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 51 22 14 9 1 1 2 75 10 343
2020 Term 55 24 10 2 6 0 3 82 8 219
2019 Indeterminate (permanent) 49 21 16 6 3 1 4 74 9 230
2019 Term 54 24 10 3 4 1 5 82 8 173

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 56 22 11 5 3 1 2 80 9 342
2020 Term 47 22 17 7 3 2 3 72 10 219
2019 Indeterminate (permanent) 61 22 10 3 2 1 2 86 5 228
2019 Term 58 20 11 5 1 2 4 82 6 172

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 77 9 4 0 2 3 3 93 3 339
2020 Term 76 8 6 0 2 5 4 91 3 220
2019 Indeterminate (permanent) 76 8 5 2 2 4 4 91 4 229
2019 Term 74 9 7 3 1 2 5 89 5 172

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 76 10 4 1 1 2 6 93 3 340
2020 Term 70 13 4 1 2 4 5 91 4 218
2019 Indeterminate (permanent) 76 7 3 1 0 2 11 95 1 229
2019 Term 81 5 3 1 1 1 7 95 2 172

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 44 16 5 2 2 0 77 7 341
2020 Term 29 43 16 6 3 3 0 74 9 218
2019 Indeterminate (permanent) 29 41 16 9 4 1 0 71 13 230
2019 Term 28 37 20 9 3 3 1 67 12 173
2018 Indeterminate (permanent) 29 43 19 6 1 2 1 74 6 182
2018 Term 25 43 17 9 3 2 1 71 12 132
2017 Indeterminate (permanent) 25 45 18 7 3 2 0 72 10 236
2017 Term 25 39 23 4 6 2 0 66 10 154
2017 Casual 25 46 0 4 8 4 12 85 15 24
2017 Student 38 31 23 0 0 8 0 75 0 13

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 41 8 4 2 2 0 85 6 341
2020 Term 50 35 12 1 1 1 0 85 3 219
2019 Indeterminate (permanent) 42 38 12 6 2 1 0 80 8 229
2019 Term 46 32 15 4 3 0 0 79 6 173
2018 Indeterminate (permanent) 45 42 11 1 0 1 0 87 1 182
2018 Term 51 33 10 2 1 3 0 87 3 132
2017 Indeterminate (permanent) 37 47 10 2 1 1 0 86 3 236
2017 Term 41 37 16 2 1 3 1 80 4 153
2017 Casual 62 30 4 4 0 0 0 92 4 24
2017 Student 77 23 0 0 0 0 0 100 0 13
2014 Indeterminate (permanent) 33 43 14 5 3 2 0 78 8 257
2014 Term 33 33 17 9 4 4 1 69 13 99
2014 Casual 47 38 4 2 0 9 0 94 2 49
2014 Student 61 28 6 0 0 6 0 94 0 18

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 40 36 12 4 2 6 1 81 6 341
2020 Term 46 27 13 2 4 6 0 79 7 219
2019 Indeterminate (permanent) 41 32 15 5 2 4 2 77 7 229
2019 Term 48 28 15 4 0 4 1 79 5 173
2018 Indeterminate (permanent) 46 34 13 2 1 4 0 83 4 182
2018 Term 44 33 13 5 0 6 0 81 5 133
2017 Indeterminate (permanent) 40 39 13 2 3 2 1 81 6 236
2017 Term 40 33 15 6 1 3 1 77 7 154
2017 Casual 46 26 8 8 8 3 0 75 17 24
2017 Student 69 8 15 8 0 0 0 77 8 13
2014 Indeterminate (permanent) 39 36 13 5 3 4 0 78 8 257
2014 Term 35 34 15 9 3 5 0 72 12 99
2014 Casual 56 26 5 0 0 13 0 94 0 49
2014 Student 61 33 0 6 0 0 0 94 6 18

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 27 33 17 7 3 13 1 69 12 343
2020 Term 30 25 23 4 3 13 0 64 9 220

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 30 10 5 2 5 1 82 7 337
2020 Term 44 31 13 4 2 4 3 80 7 217

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 60 30 7 2 1 0 0 91 3 340
2020 Term 67 27 3 1 1 0 0 94 3 217
2019 Indeterminate (permanent) 56 30 7 4 3 0 0 86 7 229
2019 Term 59 25 9 4 2 0 0 85 6 172
2018 Indeterminate (permanent) 59 29 10 1 1 0 0 88 2 182
2018 Term 64 26 6 3 1 0 0 91 4 133
2017 Indeterminate (permanent) 47 41 8 1 2 0 0 88 3 236
2017 Term 54 33 8 4 2 0 0 86 6 154
2017 Casual 58 38 0 4 0 0 0 96 4 24
2017 Student 92 8 0 0 0 0 0 100 0 13
2014 Indeterminate (permanent) 38 43 10 4 5 0 0 82 9 257
2014 Term 43 40 8 6 3 0 1 84 9 99
2014 Casual 63 37 0 0 0 0 0 100 0 49
2014 Student 78 17 6 0 0 0 0 94 0 18

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 32 10 4 3 1 0 82 7 340
2020 Term 53 35 6 4 1 0 0 88 6 216
2019 Indeterminate (permanent) 50 24 13 8 6 0 0 73 14 228
2019 Term 46 30 13 7 4 0 0 76 12 173
2018 Indeterminate (permanent) 45 34 16 2 2 1 0 80 4 180
2018 Term 48 26 17 6 2 0 0 74 9 132
2017 Indeterminate (permanent) 36 43 13 5 3 0 0 78 9 236
2017 Term 42 34 16 5 3 1 0 76 8 153
2017 Casual 46 46 4 4 0 0 0 92 4 24
2017 Student 77 15 8 0 0 0 0 92 0 13
2014 Indeterminate (permanent) 24 39 17 12 7 2 0 64 19 256
2014 Term 25 43 19 10 3 0 0 68 13 99
2014 Casual 44 50 5 0 0 0 0 95 0 49
2014 Student 61 28 6 6 0 0 0 89 6 18

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 48 34 12 3 2 0 0 83 6 338
2020 Term 53 35 7 2 2 1 0 89 4 216
2019 Indeterminate (permanent) 48 28 9 9 5 1 0 76 15 227
2019 Term 44 31 12 8 4 0 0 75 13 172
2018 Indeterminate (permanent) 45 37 12 4 2 0 0 82 7 180
2018 Term 45 31 18 5 1 1 0 76 6 132
2017 Indeterminate (permanent) 37 42 11 5 5 0 0 79 10 235
2017 Term 41 41 8 6 3 0 0 82 10 154
2017 Casual 46 46 4 4 0 0 0 92 4 24
2017 Student 69 23 8 0 0 0 0 92 0 13
2014 Indeterminate (permanent) 25 42 13 14 5 2 0 68 19 255
2014 Term 28 46 14 11 1 0 0 75 12 99
2014 Casual 46 45 6 4 0 0 0 91 4 49
2014 Student 61 28 0 11 0 0 0 89 11 18

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 26 15 8 4 3 1 72 12 342
2020 Term 44 24 21 7 3 1 0 68 11 217
2019 Indeterminate (permanent) 41 29 10 10 8 2 0 71 18 228
2019 Term 38 20 17 8 13 3 1 60 22 173
2018 Indeterminate (permanent) 42 27 17 8 5 1 0 69 14 182
2018 Term 40 22 18 12 4 1 1 64 17 132
2017 Indeterminate (permanent) 38 24 20 8 6 3 0 65 14 236
2017 Term 32 22 22 16 4 5 0 56 20 154
2017 Casual 45 23 8 8 8 4 4 74 17 24
2017 Student 31 23 8 15 0 15 8 70 20 13
2014 Indeterminate (permanent) 26 23 18 12 16 4 0 51 29 256
2014 Term 23 27 17 14 9 9 0 55 26 99
2014 Casual 38 31 12 8 0 4 8 78 9 49
2014 Student 39 28 17 6 6 6 0 71 12 18
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Indeterminate (permanent) 26 42 32 343
2020 Term 23 35 42 220
2019 Indeterminate (permanent) 32 33 35 230
2019 Term 29 27 44 172
2018 Indeterminate (permanent) 32 33 35 183
2018 Term 26 22 51 133
2017 Indeterminate (permanent) 27 42 31 237
2017 Term 27 32 40 154
2017 Casual 32 32 36 24
2017 Student 46 8 46 13
2014 Indeterminate (permanent) 40 32 28 257
2014 Term 37 27 36 99
2014 Casual 35 27 39 49
2014 Student 17 17 67 18

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Indeterminate (permanent) 11 29 49 5 1 5 87
2020 Term 0 14 42 2 39 2 50
2019 Indeterminate (permanent) 23 16 52 2 1 6 71
2018 Indeterminate (permanent) 20 24 45 3 0 8 58
2018 Term 3 25 42 6 20 3 36
2017 Indeterminate (permanent) 18 24 51 2 0 6 64
2017 Term 2 17 51 4 14 12 43
2014 Indeterminate (permanent) 9 22 59 5 9999 5 103
2014 Term 9 24 56 3 9999 8 37
2014 Casual 14 6 11 0 9999 70 16
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 343
2020 Term 8 92 220
2019 Indeterminate (permanent) 11 89 229
2019 Term 12 88 173
2018 Indeterminate (permanent) 12 88 183
2018 Term 9 91 132

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 36 64 28
2019 Indeterminate (permanent) 53 47 25
2019 Term 31 69 20
2018 Indeterminate (permanent) 64 36 22
2018 Term 54 46 12

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 63 37 28
2019 Indeterminate (permanent) 70 30 25
2018 Indeterminate (permanent) 45 55 22

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Term 0 100 12

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 28
2019 Indeterminate (permanent) 0 100 25
2018 Indeterminate (permanent) 0 100 22
2018 Term 0 100 12

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 22

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Term 0 100 17
2019 Indeterminate (permanent) 0 100 25
2018 Indeterminate (permanent) 0 100 22
2018 Term 0 100 12

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 0 100 25
2018 Indeterminate (permanent) 0 100 22
2018 Term 0 100 12

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 33 67 28
2019 Indeterminate (permanent) 39 61 25
2018 Indeterminate (permanent) 33 67 22
2018 Term 39 61 12

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 49 51 28
2019 Indeterminate (permanent) 37 63 25
2018 Indeterminate (permanent) 42 58 22
2018 Term 59 41 12

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 34 66 28
2019 Indeterminate (permanent) 54 46 25
2018 Indeterminate (permanent) 60 40 22
2018 Term 44 56 12

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 44 56 28
2019 Indeterminate (permanent) 49 51 25
2018 Indeterminate (permanent) 31 69 22

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 31 69 28
2019 Indeterminate (permanent) 46 54 25
2018 Indeterminate (permanent) 48 52 22

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 54 46 28
2019 Indeterminate (permanent) 59 41 25
2018 Indeterminate (permanent) 55 45 22
2018 Term 55 45 12

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 24 76 28
2019 Indeterminate (permanent) 31 69 25
2018 Indeterminate (permanent) 30 70 22
2018 Term 62 38 12

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 28
2019 Term 0 100 20
2018 Indeterminate (permanent) 0 100 22
2018 Term 0 100 12

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 37 63 28
2019 Indeterminate (permanent) 39 61 25
2018 Indeterminate (permanent) 28 72 22

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 30 70 28
2019 Indeterminate (permanent) 38 62 25

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 20 80 28

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 60 40 28
2019 Indeterminate (permanent) 57 43 25

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 40 60 28
2019 Indeterminate (permanent) 23 77 25
2018 Indeterminate (permanent) 38 62 22

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 20 80 28
2019 Indeterminate (permanent) 21 79 25

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Term 0 100 12

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Term 0 100 17
2019 Term 0 100 20
2018 Term 0 100 12

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 23 77 25

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Term 0 100 17

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 24 76 28
2019 Term 35 65 20
2018 Term 43 57 12

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Term 29 71 17
2018 Indeterminate (permanent) 26 74 19

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Term 0 100 12

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 23 77 20
2018 Term 0 100 12

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Term 41 59 12

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 0 100 20

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 26 74 19
2018 Term 41 59 12

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 19

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 28 72 20
2018 Term 52 48 12

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 0 100 20
2018 Indeterminate (permanent) 0 100 19

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 42 58 19

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 19
2018 Term 0 100 12

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 21 17 16 4 3 32 7 61 13 343
2020 Term 24 11 17 2 3 34 9 61 8 220
2019 Indeterminate (permanent) 15 16 15 8 4 32 10 53 21 230
2019 Term 22 14 13 7 6 25 12 59 20 173
2018 Indeterminate (permanent) 16 18 19 6 3 31 7 55 14 182
2018 Term 14 15 18 5 2 39 7 53 13 133
2017 Indeterminate (permanent) 15 16 19 8 3 30 9 51 18 237
2017 Term 16 13 16 6 2 35 11 55 16 153
2017 Casual 13 9 12 3 0 47 16 59 9 24
2017 Student 38 8 8 0 0 23 23 86 0 13
2014 Indeterminate (permanent) 13 17 20 7 8 29 6 45 23 256
2014 Term 9 24 24 2 4 26 12 53 9 99
2014 Casual 14 14 11 6 0 38 17 62 13 49
2014 Student 17 22 17 0 6 33 6 64 9 18

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 34 13 4 3 13 1 77 8 343
2020 Term 36 23 18 3 1 17 1 72 6 220
2019 Indeterminate (permanent) 30 36 15 5 4 10 0 74 10 228
2019 Term 38 24 14 7 4 12 1 72 13 173
2018 Indeterminate (permanent) 27 36 18 7 3 9 1 69 11 182
2018 Term 32 27 16 4 2 18 1 72 8 133
2017 Indeterminate (permanent) 21 35 20 8 4 12 1 64 13 236
2017 Term 24 30 16 8 3 15 4 67 13 154
2017 Casual 31 16 8 3 0 33 8 80 6 24
2017 Student 54 15 15 0 0 8 8 82 0 13
2014 Indeterminate (permanent) 24 33 19 4 8 12 1 64 14 256
2014 Term 18 33 22 5 5 16 1 62 12 99
2014 Casual 23 27 19 0 0 28 4 73 0 49
2014 Student 22 17 22 6 6 22 6 54 15 18
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 342
2020 Term 6 94 220
2019 Indeterminate (permanent) 5 95 229
2019 Term 10 90 172
2018 Indeterminate (permanent) 3 97 183
2018 Term 6 94 133

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 36 64 15

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 69 31 16
2020 Term 60 40 13

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 0 100 11

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 16
2020 Term 0 100 13
2019 Term 0 100 15

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 0 100 11

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 16
2020 Term 41 59 13

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 0 100 15

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 47 53 15

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 32 68 16
2020 Term 0 100 13

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 0 100 15

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 16
2020 Term 0 100 13
2019 Term 0 100 15

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 16
2020 Term 0 100 13
2019 Indeterminate (permanent) 0 100 10

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 16
2020 Term 0 100 13
2019 Term 0 100 15

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 0 100 15

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 0 100 15

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 0 100 15

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 0 100 15

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 0 100 15

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 56 44 16
2020 Term 62 38 13
2019 Indeterminate (permanent) 51 49 10

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 0 100 13

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 0 100 13

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 0 100 13

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 0 100 13

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 0 100 13

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 41 59 13

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 0 100 13

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 0 100 13

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 20 18 17 2 2 34 8 65 6 343
2020 Term 28 13 17 4 0 31 6 65 7 219
2019 Indeterminate (permanent) 17 14 19 3 3 32 12 55 11 230
2019 Term 21 10 21 3 3 30 13 54 10 173
2018 Indeterminate (permanent) 16 18 19 2 2 34 10 60 7 181
2018 Term 16 15 17 3 1 42 6 60 7 133
2017 Indeterminate (permanent) 12 15 20 3 3 37 10 51 11 237
2017 Term 18 16 14 4 2 35 11 64 11 153
2017 Casual 17 13 8 0 0 41 20 79 0 24
2017 Student 46 8 8 0 0 31 8 88 0 13
2014 Indeterminate (permanent) 14 16 23 3 4 35 6 50 11 256
2014 Term 10 15 23 5 1 39 9 46 11 99
2014 Casual 13 18 7 2 0 46 14 77 5 49
2014 Student 33 0 11 0 0 44 11 75 0 18

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 31 15 3 2 15 1 76 6 343
2020 Term 37 26 18 3 0 15 0 74 4 220
2019 Indeterminate (permanent) 33 34 13 3 2 13 1 78 6 229
2019 Term 43 20 18 4 2 12 1 72 7 172
2018 Indeterminate (permanent) 28 32 19 5 2 12 2 71 8 181
2018 Term 31 33 13 4 1 17 1 78 6 133
2017 Indeterminate (permanent) 23 34 17 4 2 17 2 71 8 235
2017 Term 29 28 13 4 4 18 4 73 10 154
2017 Casual 30 21 4 4 0 29 13 86 7 24
2017 Student 62 8 15 0 0 15 0 82 0 13
2014 Indeterminate (permanent) 24 30 19 3 4 19 1 68 8 255
2014 Term 18 35 20 7 3 16 1 64 12 99
2014 Casual 21 27 17 0 0 28 8 74 0 49
2014 Student 44 11 6 0 0 28 11 91 0 18
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 27 17 8 6 0 1 70 13 342
2020 Term 43 24 15 8 9 0 2 68 17 219

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 26 20 6 7 0 0 67 13 342
2020 Term 42 25 18 7 7 0 0 67 14 218
2019 Indeterminate (permanent) 39 24 20 9 8 0 1 63 17 230
2019 Term 39 27 19 10 4 1 1 67 14 171
2018 Indeterminate (permanent) 32 31 22 8 7 0 1 64 15 183
2018 Term 44 28 13 7 7 0 2 73 15 132
2017 Indeterminate (permanent) 28 28 20 11 11 0 2 57 23 236
2017 Term 27 32 14 15 9 1 1 61 25 154
2017 Casual 25 8 26 14 21 0 8 35 37 24
2017 Student 23 8 8 31 31 0 0 31 62 13

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 15 20 28 20 16 1 0 35 37 341
2020 Term 33 35 19 9 3 0 0 68 13 219
2019 Indeterminate (permanent) 16 27 28 17 12 0 0 43 29 229
2019 Term 30 26 25 11 7 1 1 57 18 172
2018 Indeterminate (permanent) 19 23 32 16 10 0 0 42 26 181
2018 Term 26 31 25 12 5 0 2 58 17 133
2017 Indeterminate (permanent) 18 26 24 18 13 0 0 44 32 237
2017 Term 26 29 30 9 4 0 2 56 13 153
2017 Casual 46 25 17 0 4 0 8 77 4 24
2017 Student 46 31 15 8 0 0 0 77 8 13

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 21 32 22 15 9 1 0 53 25 339
2020 Term 46 29 13 5 4 1 1 77 10 219
2019 Indeterminate (permanent) 23 31 25 15 6 1 0 54 21 229
2019 Term 37 31 15 9 6 1 1 69 15 172
2018 Indeterminate (permanent) 22 29 31 11 7 0 0 50 18 183
2018 Term 32 40 16 7 4 0 2 73 11 131
2017 Indeterminate (permanent) 20 29 26 13 11 0 1 50 24 237
2017 Term 33 35 18 5 5 1 3 70 11 153
2017 Casual 46 21 17 0 8 4 4 73 9 24
2017 Student 69 15 8 8 0 0 0 85 8 13

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 20 28 23 19 10 0 0 48 29 343
2020 Term 45 22 21 7 3 0 1 69 10 217
2019 Indeterminate (permanent) 20 27 24 18 11 0 0 47 29 228
2019 Term 35 29 17 9 8 0 1 65 18 172
2018 Indeterminate (permanent) 21 22 24 19 13 0 1 44 33 181
2018 Term 35 27 19 12 5 1 2 64 17 132
2017 Indeterminate (permanent) 17 28 22 19 14 0 0 45 33 237
2017 Term 28 31 21 10 7 0 3 61 18 152
2017 Casual 38 20 13 5 9 8 8 68 16 24
2017 Student 69 15 15 0 0 0 0 85 0 13

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 28 19 8 7 0 0 66 15 336
2020 Term 57 24 10 4 3 0 2 83 7 216
2019 Indeterminate (permanent) 39 26 20 5 5 1 4 68 11 228
2019 Term 48 23 13 4 8 1 3 74 13 172
2018 Indeterminate (permanent) 39 31 17 5 5 0 3 72 10 183
2018 Term 58 18 16 2 3 0 3 78 5 132
2017 Indeterminate (permanent) 38 30 15 7 5 0 5 72 12 237
2017 Term 52 28 9 3 2 0 5 85 6 151
2017 Casual 62 12 10 4 0 4 8 85 4 24
2017 Student 69 15 8 0 0 0 8 92 0 13

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 32 19 12 10 1 0 59 22 339
2020 Term 37 29 17 7 8 1 1 68 15 219
2019 Indeterminate (permanent) 32 26 23 9 9 1 0 59 18 229
2019 Term 41 22 19 8 9 1 1 63 17 172
2018 Indeterminate (permanent) 29 28 25 9 8 1 0 57 18 182
2018 Term 43 25 18 6 7 1 1 69 13 133
2017 Indeterminate (permanent) 27 34 21 12 6 0 0 61 18 237
2017 Term 40 31 17 8 2 0 2 72 11 154
2017 Casual 58 17 9 9 4 0 4 77 13 24
2017 Student 54 8 31 8 0 0 0 62 8 13

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 27 21 10 7 1 3 60 18 340
2020 Term 42 18 16 10 7 1 6 65 18 218

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 37 17 6 3 1 1 74 9 341
2020 Term 43 29 18 6 2 0 1 74 8 218
2019 Indeterminate (permanent) 32 33 20 8 5 1 1 66 14 226
2019 Term 37 27 18 13 3 1 1 65 16 170
2018 Indeterminate (permanent) 25 35 24 11 4 1 1 61 14 182
2018 Term 37 30 21 7 2 1 2 69 10 132
2017 Indeterminate (permanent) 24 35 23 10 7 0 1 60 17 237
2017 Term 31 30 24 8 3 1 3 63 12 153
2017 Casual 43 20 8 8 8 0 12 72 19 24
2017 Student 69 15 15 0 0 0 0 85 0 13

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 31 23 14 6 0 0 57 20 342
2020 Term 37 36 20 4 3 0 0 73 7 215
2019 Indeterminate (permanent) 26 36 22 10 6 1 0 62 16 227
2019 Term 34 29 21 10 4 1 1 65 14 171
2018 Indeterminate (permanent) 22 30 28 17 4 0 0 52 20 182
2018 Term 31 33 21 13 1 0 2 65 14 132
2017 Indeterminate (permanent) 21 26 30 18 5 0 0 47 23 237
2017 Term 28 32 25 7 6 1 2 61 13 153
2017 Casual 34 27 31 4 0 0 4 64 4 24
2017 Student 62 15 15 8 0 0 0 77 8 13

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 33 20 9 2 1 0 69 11 339
2020 Term 41 37 14 4 4 0 0 78 8 218
2019 Indeterminate (permanent) 35 32 14 12 6 0 0 68 18 227
2019 Term 39 31 12 10 5 1 1 72 16 170
2018 Indeterminate (permanent) 29 28 22 17 4 0 1 57 21 181
2018 Term 37 33 16 11 2 0 1 71 13 132
2017 Indeterminate (permanent) 27 33 19 14 7 0 0 60 21 235
2017 Term 30 28 23 11 7 0 2 59 18 153
2017 Casual 31 24 27 8 8 0 4 57 16 24
2017 Student 69 8 15 8 0 0 0 77 8 13

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 29 11 9 3 0 1 76 12 342
2020 Term 53 27 12 4 3 0 0 81 7 218
2019 Indeterminate (permanent) 47 28 10 9 5 0 0 76 14 227
2019 Term 49 27 13 8 3 0 1 76 11 170

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 31 24 13 6 0 0 57 18 340
2020 Term 33 28 27 7 5 0 0 61 12 219

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 29 34 19 9 8 0 0 64 17 341
2020 Term 47 28 19 2 3 0 0 76 5 218
2019 Indeterminate (permanent) 35 34 16 10 3 2 1 71 13 226
2019 Term 53 26 12 5 4 0 1 80 8 169
2018 Indeterminate (permanent) 34 29 25 7 4 0 0 64 11 178
2018 Term 47 33 12 4 3 0 2 81 7 132
2017 Indeterminate (permanent) 29 33 23 9 4 1 0 63 14 236
2017 Term 47 27 17 5 2 0 3 75 8 153
2017 Casual 42 32 13 0 4 5 4 81 5 24
2017 Student 69 8 23 0 0 0 0 77 0 13

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 46 32 15 3 2 1 1 80 5 341
2020 Term 53 23 12 6 4 0 1 77 10 219
2019 Indeterminate (permanent) 59 22 9 5 2 1 2 84 7 227
2019 Term 63 16 6 7 5 1 2 82 12 169
2018 Indeterminate (permanent) 62 19 9 5 2 1 3 83 7 182
2018 Term 71 16 5 2 2 1 3 91 5 132
2017 Indeterminate (permanent) 62 23 9 4 2 0 1 85 6 237
2017 Term 62 18 9 3 3 0 4 85 6 154
2017 Casual 66 18 9 4 0 0 4 87 4 24
2017 Student 85 15 0 0 0 0 0 100 0 13

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 35 21 9 3 0 0 68 11 341
2020 Term 38 40 13 5 5 0 0 77 9 219

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 69 17 4 4 1 1 5 91 5 339
2020 Term 66 18 9 1 2 1 2 87 4 218
2019 Indeterminate (permanent) 74 13 2 2 1 1 6 94 3 224
2019 Term 79 6 7 2 2 0 4 89 4 170
2018 Indeterminate (permanent) 77 9 5 2 1 1 5 92 3 182
2018 Term 86 9 2 0 0 0 3 98 0 130

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 78 9 4 2 1 2 4 91 4 336
2020 Term 82 9 2 1 2 1 3 94 4 217
2019 Indeterminate (permanent) 74 13 4 3 3 1 2 90 6 230
2019 Term 67 16 4 2 7 1 3 87 9 169
2018 Indeterminate (permanent) 71 14 6 2 2 2 3 90 4 181
2018 Term 81 10 4 2 0 1 1 93 2 131
2017 Indeterminate (permanent) 71 12 7 4 3 1 3 86 7 235
2017 Term 70 17 3 4 4 1 3 89 8 152
2017 Casual 74 5 0 0 4 5 12 95 5 24
2017 Student 100 0 0 0 0 0 0 100 0 13

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 71 19 7 1 1 0 2 91 2 338
2020 Term 76 16 6 1 0 0 1 93 1 216
2019 Indeterminate (permanent) 58 27 10 1 3 0 1 85 4 227
2019 Term 62 21 8 5 2 0 2 85 7 168
2018 Indeterminate (permanent) 49 34 7 6 4 0 1 83 10 182
2018 Term 56 31 7 4 1 0 2 88 5 133
2017 Indeterminate (permanent) 46 36 11 3 4 0 1 82 6 236
2017 Term 55 28 7 3 4 1 3 85 8 153
2017 Casual 47 20 13 8 4 0 8 73 13 24
2017 Student 100 0 0 0 0 0 0 100 0 13

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 67 17 7 4 2 1 2 87 7 339
2020 Term 80 11 3 2 3 0 1 91 5 218
2019 Indeterminate (permanent) 61 20 8 6 3 0 2 82 10 229
2019 Term 62 17 9 5 4 0 2 81 10 168
2018 Indeterminate (permanent) 53 25 11 6 4 0 2 79 10 182
2018 Term 62 21 10 4 1 0 2 84 5 133
2017 Indeterminate (permanent) 57 22 10 4 6 0 2 80 10 237
2017 Term 58 20 11 3 5 0 3 80 9 153
2017 Casual 70 13 9 0 0 0 8 90 0 24
2017 Student 92 8 0 0 0 0 0 100 0 13

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 64 17 7 1 1 0 10 90 3 339
2020 Term 76 5 3 0 0 0 15 96 1 219
2019 Indeterminate (permanent) 60 15 7 1 2 1 15 89 3 229
2019 Term 69 6 4 1 1 1 20 93 2 167
2018 Indeterminate (permanent) 52 15 10 3 1 0 19 83 5 180
2018 Term 64 7 3 0 0 1 25 96 0 132
2017 Indeterminate (permanent) 51 20 10 3 3 1 13 82 7 236
2017 Term 64 7 3 1 1 1 23 93 3 152
2017 Casual 47 12 0 0 0 0 41 100 0 24
2017 Student 92 0 0 0 0 0 8 100 0 13

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 72 16 6 2 1 0 3 91 3 342
2020 Term 78 12 4 1 0 1 3 94 1 220
2019 Indeterminate (permanent) 70 18 5 2 1 0 3 92 3 228
2019 Term 79 10 5 1 0 0 4 94 1 168
2018 Indeterminate (permanent) 70 15 7 2 1 0 6 91 2 181
2018 Term 76 13 5 2 0 1 3 93 2 133
2017 Indeterminate (permanent) 65 19 9 0 1 0 5 89 2 236
2017 Term 76 10 4 1 1 0 8 94 2 151
2017 Casual 70 0 5 0 0 5 20 94 0 24
2017 Student 100 0 0 0 0 0 0 100 0 13

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 79 14 4 1 1 0 1 94 2 341
2020 Term 29 23 23 13 10 0 1 52 24 220
2019 Indeterminate (permanent) 83 9 4 0 1 0 4 96 1 229
2019 Term 23 18 23 16 18 0 2 42 34 169
2018 Indeterminate (permanent) 83 9 2 1 1 1 3 96 2 182
2018 Term 19 27 19 15 18 0 2 47 34 133
2017 Indeterminate (permanent) 71 16 4 1 1 1 5 93 3 237
2017 Term 21 24 21 13 19 0 2 46 33 153
2017 Casual 29 12 17 12 29 0 0 42 41 24
2017 Student 38 38 8 15 0 0 0 77 15 13

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 31 13 3 3 0 1 81 6 343
2020 Term 50 25 15 5 4 0 0 76 9 220
2019 Indeterminate (permanent) 60 25 7 4 4 0 0 85 8 228
2019 Term 60 27 7 3 1 0 4 90 3 169
2018 Indeterminate (permanent) 55 28 10 2 3 0 2 84 5 182
2018 Term 56 24 15 2 2 0 2 81 4 133
2017 Indeterminate (permanent) 55 25 10 6 2 1 2 82 7 235
2017 Term 51 32 9 3 1 0 4 87 3 153
2017 Casual 61 8 14 0 4 5 8 79 5 24
2017 Student 77 23 0 0 0 0 0 100 0 13

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 50 18 6 1 0 0 75 7 343
2020 Term 37 36 18 7 3 0 0 73 10 220

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 13 30 37 17 4 0 0 42 21 343
2020 Term 21 37 33 7 2 0 0 57 9 220
2019 Indeterminate (permanent) 16 31 34 14 4 0 0 47 19 230
2019 Term 22 33 35 7 4 0 0 54 11 172
2018 Indeterminate (permanent) 17 33 32 14 4 0 0 50 18 183
2018 Term 13 43 33 11 0 1 0 56 11 133
2017 Indeterminate (permanent) 11 30 38 15 6 0 0 41 21 237
2017 Term 11 42 36 7 4 0 1 53 11 154
2017 Casual 23 34 30 9 4 0 0 57 13 24
2017 Student 38 46 15 0 0 0 0 85 0 13

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 11 20 40 20 9 0 1 29 31 340
2020 Term 3 15 41 29 12 0 0 41 18 219
2019 Indeterminate (permanent) 10 20 32 29 8 0 0 38 30 230
2019 Term 6 15 35 25 19 1 0 44 21 171
2018 Indeterminate (permanent) 8 19 34 27 12 0 0 39 27 180
2018 Term 5 11 35 32 17 0 0 49 15 133
2017 Indeterminate (permanent) 6 18 40 26 10 0 0 36 24 235
2017 Term 3 16 33 30 19 0 1 48 19 152
2017 Casual 0 22 29 21 28 0 0 49 22 24
2017 Student 0 23 23 23 31 0 0 54 23 13

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 40 19 5 3 2 0 72 9 342
2020 Term 29 35 20 9 2 5 0 67 11 219
2019 Indeterminate (permanent) 26 36 19 12 2 4 0 65 15 229
2019 Term 25 28 24 10 5 8 0 57 16 171
2018 Indeterminate (permanent) 21 48 18 9 1 2 0 71 11 181
2018 Term 23 37 25 7 4 5 0 63 11 130
2017 Indeterminate (permanent) 17 37 23 10 5 7 0 58 17 237
2017 Term 17 36 23 10 5 6 2 58 16 154
2017 Casual 14 21 8 16 13 25 4 49 40 24
2017 Student 54 15 8 0 8 15 0 82 9 13

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 36 16 9 3 2 0 71 12 342
2020 Term 39 28 16 8 2 8 0 72 11 219

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 40 32 10 11 6 1 0 72 18 343
2020 Term 48 26 8 12 4 0 1 75 17 217

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 32 10 5 2 2 1 83 7 341
2020 Term 56 24 9 4 2 5 0 84 7 220

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 34 16 6 4 1 0 74 10 342
2020 Term 44 33 13 5 3 2 0 79 8 220
2019 Indeterminate (permanent) 24 39 21 8 6 2 0 64 15 230
2019 Term 33 32 15 12 6 3 0 67 18 170
2018 Indeterminate (permanent) 18 44 20 12 4 0 0 63 16 183
2018 Term 24 43 20 5 3 5 0 71 8 133
2017 Indeterminate (permanent) 14 45 22 11 6 3 0 60 18 235
2017 Term 20 42 20 9 7 2 1 63 16 153
2017 Casual 23 43 11 9 4 9 0 73 14 24
2017 Student 54 23 8 8 0 8 0 83 8 13

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 40 8 5 2 0 0 85 7 341
2020 Term 52 36 7 3 1 1 1 89 4 219

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 46 37 8 6 3 0 0 83 9 340
2020 Term 49 36 8 4 1 1 1 86 5 220

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 40 38 17 2 2 0 1 79 4 340
2020 Term 40 33 17 3 1 2 4 77 4 217

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 54 36 6 1 1 0 0 91 3 341
2020 Term 58 30 6 2 0 2 1 91 3 219

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 80 18 1 0 0 0 0 99 1 340
2020 Term 81 14 2 0 1 1 1 96 1 220

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 51 33 8 5 1 2 0 86 6 340
2020 Term 50 29 12 3 3 2 1 81 7 219

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 33 4 7 3 0 0 86 10 339
2020 Term 57 28 6 4 4 0 1 86 8 220

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 58 31 6 2 2 0 0 90 4 340
2020 Term 60 23 8 3 1 2 1 87 4 218

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 43 13 11 4 0 0 73 15 167
2019 Indeterminate (permanent) 19 41 21 10 2 2 5 65 13 112

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 94 6 168

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 21 30 15 25 8 0 0 52 33 159
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 341
2020 Term 9 91 217

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 342
2020 Term 11 89 216
2019 Indeterminate (permanent) 15 85 229
2019 Term 11 89 171
2017 Indeterminate (permanent) 13 87 236
2017 Term 11 89 154
2017 Student 0 100 13
2014 Indeterminate (permanent) 14 86 253
2014 Term 13 87 99

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 26 74 38

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 81 19 38
2019 Indeterminate (permanent) 86 14 31
2019 Term 89 11 20
2017 Indeterminate (permanent) 77 23 30
2017 Term 76 24 17
2014 Indeterminate (permanent) 89 11 36
2014 Term 38 62 13

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 44 7 0 0 0 0 93 0 31
2019 Indeterminate (permanent) 50 32 4 15 0 0 0 81 15 27
2017 Indeterminate (permanent) 52 39 0 9 0 0 0 91 9 23
2017 Term 46 39 8 8 0 0 0 84 8 13
2014 Indeterminate (permanent) 45 40 6 9 0 0 0 85 9 32

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 51 32 7 5 1 1 2 86 6 342
2020 Term 54 29 7 5 1 3 1 87 6 217
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 57 16 1 68 32 343
2020 Term 25 51 21 4 67 33 220

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 48 52 90
2020 Term 51 49 55

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 13 27 10 24 23 0 3 41 48 90
2020 Term 9 28 15 33 13 0 1 37 47 55

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 7 13 11 24 29 1 15 24 64 90
2020 Term 7 15 20 35 14 1 7 24 54 55

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 21 17 6 5 2 8 69 12 343
2020 Term 48 16 9 4 3 5 14 79 9 220
2019 Indeterminate (permanent) 43 19 18 4 9 0 7 67 14 226
2019 Term 51 18 11 7 4 1 9 76 12 170
2018 Indeterminate (permanent) 46 22 8 6 9 1 8 75 17 181
2018 Term 48 20 12 4 5 2 10 77 10 133
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