2020 Public Service Employee Survey Results for Office of the Chief Electoral Officer by Question 101. Do you work full-time or part-time?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 47 41 4 5 3 0 0 88 7 594
2020 Part-time 53 41 0 5 0 0 0 95 5 19

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 76 19 2 1 1 0 0 95 2 591
2020 Part-time 89 11 0 0 0 0 0 100 0 19
2017 Full-time 68 25 3 3 0 0 0 93 4 404
2017 Part-time 85 11 0 4 0 0 0 96 4 26
2014 Full-time 61 27 3 6 1 0 1 89 8 402
2014 Part-time 66 22 8 4 0 0 0 88 4 21

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 39 40 9 8 3 0 1 80 11 595
2020 Part-time 62 32 0 0 0 0 6 100 0 19
2019 Full-time 52 28 7 8 5 0 0 80 13 487
2019 Part-time 70 27 0 0 0 0 3 100 0 25
2017 Full-time 51 34 4 8 3 0 0 85 10 404
2017 Part-time 73 20 3 3 0 0 0 94 3 26
2014 Full-time 42 32 6 11 8 0 0 75 19 403
2014 Part-time 58 21 4 9 8 0 0 79 17 21

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 43 38 12 5 2 0 0 81 8 592
2020 Part-time 55 39 0 6 0 0 0 94 6 18
2019 Full-time 44 36 10 7 2 0 1 80 9 484
2019 Part-time 34 43 9 5 0 0 9 85 5 25
2017 Full-time 43 40 10 5 1 0 0 84 6 404
2017 Part-time 60 15 11 3 0 0 11 84 3 25
2014 Full-time 39 40 10 7 3 1 0 80 10 403
2014 Part-time 41 27 28 4 0 0 0 67 4 21

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 45 37 10 5 2 0 1 83 7 591
2020 Part-time 72 23 0 0 0 0 6 100 0 19
2019 Full-time 55 34 6 3 3 0 0 88 6 484
2019 Part-time 68 18 9 5 0 0 0 86 5 25
2017 Full-time 50 39 7 3 1 0 0 89 4 403
2017 Part-time 74 16 7 3 0 0 0 90 3 26
2014 Full-time 45 41 8 3 1 0 1 88 4 402
2014 Part-time 66 26 0 8 0 0 0 92 8 21

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 50 31 10 5 3 1 0 82 8 594
2020 Part-time 66 28 6 0 0 0 0 94 0 19
2019 Full-time 51 26 12 5 5 1 1 78 10 483
2019 Part-time 62 34 0 0 0 4 0 100 0 25
2017 Full-time 42 35 11 8 3 1 1 78 11 403
2017 Part-time 74 16 11 0 0 0 0 89 0 26
2014 Full-time 33 39 13 7 4 2 2 75 11 402
2014 Part-time 54 29 5 0 5 0 8 90 5 21

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 45 39 11 3 3 0 0 84 6 593
2020 Part-time 56 27 17 0 0 0 0 83 0 19
2019 Full-time 47 32 11 6 4 0 0 79 11 485
2019 Part-time 45 55 0 0 0 0 0 100 0 25
2017 Full-time 37 43 11 6 3 0 0 80 9 403
2017 Part-time 46 32 15 0 7 0 0 78 7 26
2014 Full-time 30 45 13 9 4 0 0 74 13 402
2014 Part-time 48 43 0 9 0 0 0 91 9 21

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 43 35 14 5 3 0 0 78 8 593
2020 Part-time 73 17 4 0 0 6 0 95 0 19
2019 Full-time 40 38 10 8 5 0 0 78 12 485
2019 Part-time 51 34 4 8 0 0 3 87 9 25
2017 Full-time 31 38 14 11 5 1 0 70 16 404
2017 Part-time 51 30 12 3 4 0 0 81 7 26
2014 Full-time 25 38 17 12 7 0 0 64 19 403
2014 Part-time 65 9 16 9 0 0 0 75 9 21

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 40 43 11 5 2 0 0 83 7 589
2020 Part-time 37 63 0 0 0 0 0 100 0 18
2019 Full-time 38 40 9 10 3 0 0 78 13 482
2019 Part-time 52 33 15 0 0 0 0 85 0 25
2017 Full-time 29 41 14 10 5 0 0 71 15 402
2017 Part-time 47 28 10 12 3 0 0 75 15 26

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 60 31 6 2 1 0 0 91 3 589
2020 Part-time 72 28 0 0 0 0 0 100 0 19
2019 Full-time 59 31 6 4 1 0 0 89 5 484
2019 Part-time 73 23 4 0 0 0 0 96 0 25
2017 Full-time 47 39 8 5 2 0 0 85 6 404
2017 Part-time 54 29 8 4 6 0 0 82 10 26
2014 Full-time 43 41 9 3 2 1 0 85 5 403
2014 Part-time 70 17 13 0 0 0 0 87 0 21

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 45 35 12 5 3 0 0 79 8 592
2020 Part-time 67 33 0 0 0 0 0 100 0 19
2019 Full-time 44 33 12 7 5 0 0 77 12 483
2019 Part-time 55 37 4 4 0 0 0 92 4 25
2017 Full-time 36 37 14 9 4 0 0 73 13 404
2017 Part-time 59 19 12 7 3 0 0 78 10 26

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 56 30 10 2 1 0 1 87 3 591
2020 Part-time 54 40 6 0 0 0 0 94 0 18
2019 Full-time 58 30 8 3 1 0 0 88 3 482
2019 Part-time 80 20 0 0 0 0 0 100 0 25
2017 Full-time 55 34 9 1 1 0 0 89 1 403
2017 Part-time 50 35 8 6 0 0 0 85 6 26
2014 Full-time 60 29 6 3 1 0 0 89 4 402
2014 Part-time 88 12 0 0 0 0 0 100 0 21

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 41 38 11 6 3 0 1 80 8 589
2020 Part-time 39 50 5 0 0 0 6 94 0 19
2019 Full-time 40 36 9 10 5 0 0 76 15 481
2019 Part-time 54 34 4 9 0 0 0 88 9 25
2017 Full-time 36 41 13 6 4 0 0 77 10 403
2017 Part-time 39 30 13 6 8 0 4 72 14 26
2014 Full-time 27 44 14 10 6 0 0 70 16 403
2014 Part-time 47 36 9 8 0 0 0 83 8 21

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 42 37 13 5 3 0 0 79 8 591
2020 Part-time 56 32 6 0 0 6 0 94 0 19
2019 Full-time 44 30 12 9 5 0 0 73 14 484
2019 Part-time 58 20 13 5 4 0 0 78 8 25
2017 Full-time 41 35 11 8 5 0 1 77 12 401
2017 Part-time 50 37 0 10 4 0 0 86 14 26
2014 Full-time 32 39 13 10 6 0 1 71 16 403
2014 Part-time 61 18 13 8 0 0 0 79 8 21

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 45 39 10 4 2 0 0 85 6 589
2020 Part-time 56 38 0 5 0 0 0 95 5 19
2019 Full-time 45 35 12 6 3 0 0 79 9 479
2019 Part-time 60 32 4 0 0 4 0 96 0 24
2017 Full-time 38 39 15 5 3 0 0 77 8 403
2017 Part-time 54 24 13 6 0 0 4 81 6 26
2014 Full-time 29 45 14 8 5 1 0 74 13 403
2014 Part-time 58 18 16 8 0 0 0 75 8 21

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 51 36 9 3 1 0 0 87 4 593
2020 Part-time 67 27 6 0 0 0 0 94 0 19
2019 Full-time 50 32 11 4 2 0 0 82 6 485
2019 Part-time 58 38 5 0 0 0 0 95 0 25
2017 Full-time 43 40 10 3 4 0 0 83 7 403
2017 Part-time 58 17 15 6 4 0 0 75 10 26
2014 Full-time 37 42 13 5 3 0 0 78 8 403
2014 Part-time 61 26 4 5 4 0 0 87 9 21

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 41 31 15 7 4 0 0 73 11 587
2020 Part-time 61 11 17 6 0 0 6 76 6 19
2019 Full-time 43 32 16 6 3 0 0 75 9 481
2019 Part-time 68 21 9 3 0 0 0 89 3 25
2017 Full-time 44 36 12 6 2 0 0 80 8 404
2017 Part-time 69 23 8 0 0 0 0 92 0 26
2014 Full-time 37 37 16 7 3 1 0 74 10 403
2014 Part-time 62 26 5 7 0 0 0 88 7 21

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 7 23 35 22 10 1 1 32 31 592
2020 Part-time 11 11 21 24 16 6 11 48 27 19
2019 Full-time 9 19 33 26 12 0 1 38 28 482
2019 Part-time 0 9 39 24 20 4 5 48 9 25
2017 Full-time 5 23 42 16 9 0 4 27 30 403
2017 Part-time 0 8 38 27 17 0 11 49 9 26
2014 Full-time 10 28 39 16 6 1 1 22 38 402
2014 Part-time 4 13 24 26 28 0 4 57 18 21

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 4 10 23 30 27 3 2 60 15 591
2020 Part-time 0 6 18 11 53 11 0 73 6 19
2019 Full-time 7 16 22 27 24 1 2 53 24 483
2019 Part-time 0 14 13 39 26 4 5 71 15 25
2017 Full-time 8 17 29 26 13 3 5 42 27 401
2017 Part-time 4 12 26 14 29 4 11 50 19 26
2014 Full-time 9 23 30 21 10 4 2 33 35 400
2014 Part-time 9 13 8 26 24 0 20 62 27 21

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 8 15 33 25 14 4 1 42 24 591
2020 Part-time 0 17 15 20 30 17 0 61 20 19
2019 Full-time 10 17 33 23 12 3 3 37 28 480
2019 Part-time 3 20 26 20 26 0 5 48 24 25
2017 Full-time 8 19 40 19 10 1 3 30 29 403
2017 Part-time 8 8 24 21 29 0 11 55 18 26
2014 Full-time 13 24 31 17 9 2 3 27 40 402
2014 Part-time 0 18 34 17 24 4 4 44 19 21

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 5 14 23 35 20 1 1 56 20 587
2020 Part-time 0 0 28 28 44 0 0 72 0 19
2019 Full-time 5 11 31 31 20 1 1 52 17 481
2019 Part-time 0 0 19 40 36 0 5 80 0 25
2017 Full-time 4 15 31 31 15 1 3 48 20 399
2017 Part-time 0 8 14 25 37 8 7 73 10 26
2014 Full-time 5 19 34 27 12 2 1 40 24 402
2014 Part-time 0 10 16 32 29 4 9 70 11 20

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 7 16 24 26 22 3 2 51 24 589
2020 Part-time 5 0 26 15 42 11 0 65 6 19
2019 Full-time 7 13 27 25 24 3 3 51 21 482
2019 Part-time 3 9 8 37 35 0 8 79 12 25
2017 Full-time 8 18 31 23 14 2 5 39 28 402
2017 Part-time 0 8 12 17 40 0 23 74 11 26
2014 Full-time 13 25 30 17 9 2 4 28 40 402
2014 Part-time 0 14 4 26 41 0 16 79 16 21

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 5 13 23 28 23 4 2 55 20 586
2020 Part-time 5 6 23 23 32 11 0 62 12 19
2019 Full-time 12 22 21 19 19 4 3 41 36 481
2019 Part-time 0 23 16 29 19 0 13 56 26 25
2017 Full-time 13 24 23 21 11 4 5 35 40 403
2017 Part-time 13 19 11 13 21 9 15 45 41 26
2014 Full-time 9 19 27 25 11 6 3 40 31 402
2014 Part-time 4 9 25 21 36 0 4 60 14 21

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 6 11 30 29 19 3 1 50 18 593
2020 Part-time 0 6 20 36 27 11 0 71 6 19
2019 Full-time 9 13 34 24 15 3 2 41 23 481
2019 Part-time 3 8 22 30 24 8 5 62 13 25
2017 Full-time 6 22 38 20 9 3 3 31 29 403
2017 Part-time 4 0 34 17 21 4 19 50 5 26
2014 Full-time 13 20 33 16 12 3 3 29 36 401
2014 Part-time 0 4 42 17 28 0 8 49 5 21

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 3 12 32 31 20 1 2 52 15 593
2020 Part-time 0 3 43 31 23 0 0 53 3 19
2019 Full-time 3 7 27 33 25 2 2 61 11 481
2019 Part-time 0 4 29 41 18 3 5 64 4 25
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 38 32 12 5 2 7 3 78 8 592
2020 Part-time 39 34 10 0 0 11 6 88 0 19
2019 Full-time 36 30 15 6 5 4 4 71 13 485
2019 Part-time 42 35 0 0 5 12 6 94 6 25
2017 Full-time 30 31 13 8 6 6 6 69 15 404
2017 Part-time 54 24 4 3 0 5 10 92 3 26
2014 Full-time 29 31 12 12 7 4 5 66 21 402
2014 Part-time 57 13 8 4 4 9 4 81 10 21

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 60 26 7 6 2 0 0 86 8 593
2020 Part-time 67 23 4 0 0 0 6 95 0 19
2019 Full-time 54 25 9 5 6 1 0 80 11 485
2019 Part-time 56 39 0 0 0 5 0 100 0 25
2017 Full-time 50 31 7 7 4 0 0 82 11 403
2017 Part-time 78 14 8 0 0 0 0 92 0 26
2014 Full-time 42 32 9 9 6 0 0 75 16 402
2014 Part-time 65 26 4 0 4 0 0 92 4 21

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 68 25 3 2 1 0 0 94 3 593
2020 Part-time 72 10 12 0 0 6 0 87 0 18
2019 Full-time 57 28 6 5 5 0 0 84 10 484
2019 Part-time 80 20 0 0 0 0 0 100 0 24
2017 Full-time 51 36 6 5 2 0 0 87 7 403
2017 Part-time 73 27 0 0 0 0 0 100 0 26
2014 Full-time 43 38 10 6 3 0 0 81 8 402
2014 Part-time 63 25 12 0 0 0 0 88 0 21

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 56 30 9 3 1 1 0 87 4 588
2020 Part-time 62 32 0 0 0 6 0 100 0 19
2019 Full-time 50 32 10 6 2 1 0 83 7 482
2019 Part-time 58 35 0 4 0 3 0 96 4 25

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 50 22 8 2 3 10 4 85 6 591
2020 Part-time 51 11 21 0 6 6 6 70 6 19
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 56 21 13 3 2 1 4 82 5 592
2020 Part-time 52 27 9 0 0 6 6 89 0 19
2019 Full-time 53 24 13 3 2 2 3 81 5 486
2019 Part-time 60 28 0 4 0 0 8 96 4 25

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 52 29 12 4 1 0 1 82 6 590
2020 Part-time 56 39 4 0 0 0 0 96 0 19
2019 Full-time 48 32 11 5 3 0 0 81 8 482
2019 Part-time 55 24 8 5 8 0 0 79 13 25
2017 Full-time 38 40 8 9 5 0 0 78 14 404
2017 Part-time 47 41 12 0 0 0 0 88 0 26
2014 Full-time 35 37 12 10 5 0 1 73 15 403
2014 Part-time 66 13 4 8 0 5 4 86 9 21

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 56 24 13 3 2 1 1 82 5 593
2020 Part-time 74 17 4 0 0 0 6 95 0 19

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 59 26 9 3 2 0 1 86 5 592
2020 Part-time 62 27 0 5 0 0 6 94 6 19
2019 Full-time 53 27 10 5 4 1 0 81 9 482
2019 Part-time 56 21 13 0 0 0 11 86 0 25
2017 Full-time 43 39 7 8 3 0 0 82 12 403
2017 Part-time 51 27 12 6 0 4 0 81 6 26
2014 Full-time 40 35 11 8 5 0 0 76 13 403
2014 Part-time 62 13 17 0 4 5 0 78 4 21

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 37 63 592
2020 Part-time 28 72 19

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 58 19 6 1 3 4 9 89 5 594
2020 Part-time 68 6 0 6 0 4 17 93 7 19

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 61 25 8 4 2 0 0 87 6 595
2020 Part-time 62 32 6 0 0 0 0 94 0 19
2019 Full-time 56 25 8 8 3 0 0 81 11 485
2019 Part-time 71 26 4 0 0 0 0 96 0 25
2017 Full-time 50 29 11 6 5 0 0 79 10 400
2017 Part-time 70 30 0 0 0 0 0 100 0 26
2014 Full-time 43 33 11 6 6 0 0 77 13 402
2014 Part-time 61 26 4 0 4 5 0 91 4 21
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 51 30 9 3 2 5 0 85 5 594
2020 Part-time 58 31 6 0 0 6 0 94 0 19
2019 Full-time 48 30 8 5 6 3 0 80 12 486
2019 Part-time 53 23 13 5 0 7 0 81 5 25
2017 Full-time 31 35 14 9 5 5 0 70 15 404
2017 Part-time 60 28 8 4 0 0 0 88 4 26
2014 Full-time 24 38 15 12 6 4 0 65 19 401
2014 Part-time 49 29 18 0 0 4 0 81 0 21

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 51 30 11 5 2 2 0 82 7 592
2020 Part-time 64 25 6 0 0 0 6 94 0 19
2019 Full-time 46 31 9 8 5 1 0 78 13 486
2019 Part-time 53 27 8 5 0 7 0 86 5 25
2017 Full-time 26 41 17 9 5 2 0 68 15 404
2017 Part-time 59 29 8 4 0 0 0 88 4 26
2014 Full-time 22 42 17 10 7 2 0 65 17 402
2014 Part-time 44 43 9 0 0 4 0 91 0 21

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 38 34 15 5 3 5 0 75 9 592
2020 Part-time 52 31 11 0 0 6 0 88 0 19
2019 Full-time 35 34 13 8 7 3 0 71 15 486
2019 Part-time 41 26 22 0 0 12 0 75 0 25
2017 Full-time 15 40 19 13 8 5 0 58 22 403
2017 Part-time 45 28 12 7 0 8 0 79 8 26
2014 Full-time 14 37 21 16 8 4 0 53 25 402
2014 Part-time 44 26 26 0 0 4 0 73 0 21

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 33 38 14 9 3 3 0 73 12 594
2020 Part-time 43 40 6 0 0 11 0 94 0 19
2019 Full-time 32 33 14 11 7 3 0 67 19 485
2019 Part-time 37 39 12 0 0 12 0 86 0 25
2017 Full-time 19 38 18 17 7 2 0 58 24 402
2017 Part-time 39 45 0 4 0 7 5 95 5 26
2014 Full-time 16 33 19 20 10 3 0 50 31 401
2014 Part-time 35 53 4 4 0 4 0 91 4 21

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 66 21 8 2 1 1 0 88 3 595
2020 Part-time 67 6 6 4 0 17 0 88 5 19
2019 Full-time 66 22 7 2 1 2 0 90 3 487
2019 Part-time 67 26 7 0 0 0 0 93 0 25
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 43 42 9 3 1 1 0 86 5 594
2020 Part-time 67 33 0 0 0 0 0 100 0 19
2019 Full-time 44 41 8 3 2 1 0 86 6 485
2019 Part-time 63 35 3 0 0 0 0 97 0 25
2017 Full-time 32 47 11 8 3 1 0 79 10 402
2017 Part-time 49 42 0 4 0 4 0 96 4 26
2014 Full-time 28 49 11 9 2 1 0 78 11 403
2014 Part-time 44 56 0 0 0 0 0 100 0 21

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 28 45 14 8 2 3 0 75 11 590
2020 Part-time 44 39 6 0 0 11 0 94 0 19
2019 Full-time 26 36 19 12 5 2 0 63 18 484
2019 Part-time 52 31 13 4 0 0 0 83 4 25

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 35 35 13 9 3 4 1 73 13 593
2020 Part-time 50 34 11 4 0 0 0 84 4 19
2019 Full-time 36 31 15 10 5 3 1 69 15 484
2019 Part-time 49 18 19 5 5 4 0 70 10 25
2017 Full-time 29 35 15 10 5 4 2 68 16 401
2017 Part-time 46 24 11 7 0 11 0 79 8 26
2014 Full-time 26 35 15 11 8 3 2 64 20 403
2014 Part-time 40 31 21 4 4 0 0 71 8 21

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 40 37 15 3 1 3 0 79 5 589
2020 Part-time 47 48 0 0 0 6 0 100 0 19
2019 Full-time 39 32 18 6 4 1 0 72 10 486
2019 Part-time 55 30 5 9 0 0 0 86 9 24

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 29 26 16 7 6 14 3 65 15 593
2020 Part-time 41 34 16 0 0 6 3 83 0 19
2019 Full-time 28 19 18 13 9 10 3 54 25 483
2019 Part-time 38 11 15 5 5 24 4 67 13 25
2017 Full-time 16 24 18 12 12 13 5 48 30 403
2017 Part-time 25 38 3 4 0 20 10 89 6 26
2014 Full-time 12 19 20 17 16 12 3 37 40 400
2014 Part-time 32 17 8 9 5 13 16 70 19 21

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 37 35 14 7 3 3 0 74 11 592
2020 Part-time 56 33 0 0 0 6 6 100 0 19
2019 Full-time 37 31 14 10 4 3 0 71 15 483
2019 Part-time 46 25 0 9 12 4 4 77 23 25
2017 Full-time 41 35 10 7 3 4 0 80 10 402
2017 Part-time 62 30 0 0 4 4 0 96 4 26
2014 Full-time 40 32 9 8 7 3 2 75 15 403
2014 Part-time 54 28 8 0 5 5 0 86 5 21

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 26 32 13 12 8 5 3 63 23 594
2020 Part-time 21 33 17 5 0 6 19 71 7 19
2019 Full-time 29 24 14 15 11 4 2 57 28 486
2019 Part-time 18 24 12 0 17 5 25 59 24 25
2017 Full-time 22 28 13 16 15 3 3 54 32 404
2017 Part-time 29 19 3 12 10 4 23 65 31 26
2014 Full-time 15 24 14 17 24 3 2 41 44 403
2014 Part-time 29 17 25 4 5 8 11 57 11 21

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 54 21 12 6 3 1 3 79 9 594
2020 Part-time 68 21 0 0 6 0 6 94 6 19
2019 Full-time 54 21 11 4 3 1 5 80 8 486
2019 Part-time 66 10 11 0 0 0 13 88 0 25

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 54 20 13 6 3 1 3 77 9 593
2020 Part-time 55 28 6 0 0 0 11 94 0 19
2019 Full-time 59 20 10 4 2 2 4 83 6 483
2019 Part-time 62 5 0 7 5 0 21 85 15 25

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 77 8 4 1 2 4 4 93 3 591
2020 Part-time 83 6 0 0 0 0 11 100 0 19
2019 Full-time 74 9 5 2 1 3 5 90 4 483
2019 Part-time 70 8 0 0 0 5 18 100 0 25

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 74 11 4 1 2 3 6 92 3 590
2020 Part-time 89 0 0 0 0 0 11 100 0 19
2019 Full-time 77 6 4 1 1 2 10 94 2 484
2019 Part-time 66 8 5 0 0 0 22 94 0 25

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 31 43 16 5 2 3 0 77 7 591
2020 Part-time 34 55 0 0 5 6 0 94 6 19
2019 Full-time 30 39 17 9 3 3 0 70 12 486
2019 Part-time 52 25 15 4 0 5 0 80 4 25
2017 Full-time 24 43 20 6 4 3 0 70 10 403
2017 Part-time 46 28 12 0 7 0 7 80 8 26

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 47 38 9 3 2 2 0 86 4 591
2020 Part-time 39 50 0 5 0 6 0 94 6 19
2019 Full-time 47 34 12 4 2 0 0 82 6 485
2019 Part-time 63 29 3 5 0 0 0 92 5 25
2017 Full-time 39 43 12 3 1 2 1 84 4 402
2017 Part-time 80 17 3 0 0 0 0 97 0 26
2014 Full-time 35 39 14 5 3 3 0 77 9 403
2014 Part-time 49 46 0 0 0 4 0 100 0 21

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 43 32 12 3 3 6 1 81 6 591
2020 Part-time 53 26 11 10 0 0 0 79 10 19
2019 Full-time 47 29 14 4 1 3 1 80 5 486
2019 Part-time 61 20 0 8 3 9 0 89 11 25
2017 Full-time 40 36 14 5 2 3 1 79 7 403
2017 Part-time 65 19 9 0 7 0 0 84 7 26
2014 Full-time 40 35 12 6 3 5 0 78 9 403
2014 Part-time 61 35 4 0 0 0 0 96 0 21

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 28 29 19 6 3 14 1 67 10 595
2020 Part-time 41 26 16 11 0 6 0 71 12 19

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 47 29 10 4 2 5 2 82 7 586
2020 Part-time 41 44 10 0 0 6 0 89 0 19

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 65 28 5 2 1 0 0 92 3 589
2020 Part-time 74 26 0 0 0 0 0 100 0 19
2019 Full-time 61 27 7 3 2 0 0 88 5 484
2019 Part-time 64 33 0 3 0 0 0 97 3 25
2017 Full-time 50 38 8 3 2 0 0 87 5 403
2017 Part-time 76 24 0 0 0 0 0 100 0 26
2014 Full-time 42 42 8 4 4 0 0 84 8 403
2014 Part-time 70 30 0 0 0 0 0 100 0 21

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 53 32 8 4 2 1 0 86 6 587
2020 Part-time 68 32 0 0 0 0 0 100 0 19
2019 Full-time 52 25 12 6 4 0 0 77 11 485
2019 Part-time 76 11 8 5 0 0 0 87 5 25
2017 Full-time 38 40 14 5 3 0 0 78 8 403
2017 Part-time 73 19 4 3 0 0 0 92 3 25
2014 Full-time 26 42 16 10 5 1 0 68 15 402
2014 Part-time 61 30 4 0 0 5 0 96 0 21

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 52 33 9 3 2 0 0 86 5 584
2020 Part-time 74 26 0 0 0 0 0 100 0 19
2019 Full-time 50 29 9 8 4 0 0 79 12 483
2019 Part-time 61 28 8 3 0 0 0 89 3 25
2017 Full-time 38 43 10 6 4 0 0 80 10 402
2017 Part-time 70 23 8 0 0 0 0 92 0 26
2014 Full-time 28 43 12 12 4 1 0 72 16 401
2014 Part-time 52 39 5 4 0 0 0 91 4 21

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 43 25 18 8 4 2 1 70 12 591
2020 Part-time 34 49 11 0 0 0 6 88 0 19
2019 Full-time 42 25 12 9 9 2 1 69 19 485
2019 Part-time 48 11 15 0 5 11 11 76 6 25
2017 Full-time 35 23 21 11 6 5 0 61 17 403
2017 Part-time 45 29 6 8 0 4 8 84 9 26
2014 Full-time 26 25 17 13 12 5 1 55 27 402
2014 Part-time 57 17 18 4 0 4 0 77 4 21
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Full-time 25 39 36 595
2020 Part-time 3 46 51 19
2019 Full-time 34 29 38 486
2019 Part-time 41 14 46 25
2017 Full-time 29 37 35 404
2017 Part-time 23 33 44 26
2014 Full-time 39 29 32 403
2014 Part-time 16 25 59 21

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Full-time 12 13 36 2 26 11 161
2019 Part-time 0 7 11 0 71 11 11
2017 Full-time 11 19 47 3 11 9 116
2014 Full-time 8 21 55 4 9999 13 156
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 8 92 595
2020 Part-time 0 100 19

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 39 61 46

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 67 33 46

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 0 100 46

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 26 74 46

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 39 61 46

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 39 61 46

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 41 59 46

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 25 75 46

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 52 48 46

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 19 81 46

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 0 100 46

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 13 87 46

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 41 59 46

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 24 76 46

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 19 81 46

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 48 52 46

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 30 70 46

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 14 86 46

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 14 86 46

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 11 89 46

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 40 60 46

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 22 14 16 3 3 33 9 62 10 595
2020 Part-time 30 11 0 6 0 38 16 88 12 19
2019 Full-time 22 12 14 7 4 27 14 58 18 486
2019 Part-time 20 8 16 0 5 39 13 58 10 25
2017 Full-time 15 15 17 7 3 33 11 52 17 403
2017 Part-time 32 15 11 0 0 31 12 81 0 26
2014 Full-time 12 18 20 6 6 29 9 48 19 402
2014 Part-time 18 17 12 5 0 40 8 67 9 21

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 34 28 14 4 2 16 2 76 7 595
2020 Part-time 56 17 16 0 0 6 6 82 0 19
2019 Full-time 38 26 15 6 3 12 1 73 10 484
2019 Part-time 43 19 16 5 0 17 0 75 6 25
2017 Full-time 22 32 18 8 3 15 3 65 13 403
2017 Part-time 47 22 11 0 0 15 4 86 0 26
2014 Full-time 22 32 20 4 7 14 1 64 12 402
2014 Part-time 27 16 26 4 0 24 4 58 6 21
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 5 95 594
2020 Part-time 0 100 19

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 15 85 29

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 65 35 29

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 0 100 29

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 19 81 29

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 28 72 29

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 20 80 29

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 21 79 29

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 17 83 29

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 0 100 29

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 23 77 29

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 0 100 29

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 18 82 29

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 0 100 29

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 23 77 29

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 59 41 29

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 24 15 16 2 1 34 7 66 6 594
2020 Part-time 30 17 0 0 0 38 16 100 0 19
2019 Full-time 22 11 19 3 2 29 14 58 9 487
2019 Part-time 22 4 19 0 5 32 18 52 9 25
2017 Full-time 14 15 17 3 2 37 11 57 11 403
2017 Part-time 44 3 11 0 0 30 11 81 0 26
2014 Full-time 13 15 21 3 3 37 7 51 11 402
2014 Part-time 16 18 12 0 0 45 8 74 0 21

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 35 28 16 3 1 16 1 76 5 595
2020 Part-time 56 28 0 0 0 10 6 100 0 19
2019 Full-time 40 25 16 4 1 13 2 76 6 486
2019 Part-time 48 17 17 4 5 11 0 72 10 24
2017 Full-time 26 30 15 4 3 18 3 72 9 402
2017 Part-time 51 25 4 0 0 16 4 95 0 26
2014 Full-time 23 30 19 4 3 20 2 68 8 401
2014 Part-time 25 30 13 0 0 24 8 81 0 21
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 44 25 15 8 7 0 2 70 14 593
2020 Part-time 44 22 17 0 11 0 6 70 12 19

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 43 25 19 6 7 0 0 68 13 592
2020 Part-time 39 32 19 4 6 0 0 71 10 19
2019 Full-time 42 25 17 8 7 0 1 67 15 485
2019 Part-time 25 29 24 17 5 0 0 54 22 25
2017 Full-time 27 28 18 13 11 0 2 57 25 403
2017 Part-time 28 14 15 16 27 0 0 41 43 26

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 24 26 23 15 10 1 0 51 26 592
2020 Part-time 51 17 27 0 6 0 0 68 6 19
2019 Full-time 29 25 24 12 8 1 0 54 21 483
2019 Part-time 49 36 9 7 0 0 0 85 7 25
2017 Full-time 21 28 27 14 10 0 1 49 24 403
2017 Part-time 54 21 11 8 0 0 7 80 8 26

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 34 30 17 10 7 1 1 65 18 589
2020 Part-time 56 11 32 0 0 0 0 68 0 19
2019 Full-time 36 28 20 10 5 1 0 65 15 483
2019 Part-time 70 23 7 0 0 0 0 93 0 24
2017 Full-time 26 31 23 10 9 1 1 57 19 403
2017 Part-time 59 23 7 4 4 0 4 85 8 26

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 32 25 21 13 7 1 1 59 20 592
2020 Part-time 43 15 21 4 5 6 6 66 10 19
2019 Full-time 34 25 19 12 9 1 1 60 21 482
2019 Part-time 51 30 17 0 3 0 0 80 3 25
2017 Full-time 22 29 21 15 11 1 1 52 26 403
2017 Part-time 53 8 19 8 4 0 7 66 13 25

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 47 26 14 6 5 1 1 74 11 584
2020 Part-time 72 6 17 5 0 0 0 78 5 19
2019 Full-time 47 23 15 5 5 1 3 73 11 484
2019 Part-time 80 5 9 0 3 0 4 88 3 25
2017 Full-time 44 29 12 5 4 0 5 78 10 402
2017 Part-time 64 11 12 0 0 0 12 86 0 25

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 33 30 17 9 9 1 1 64 18 590
2020 Part-time 51 6 27 17 0 0 0 56 17 19
2019 Full-time 40 24 19 8 8 1 0 65 16 484
2019 Part-time 66 16 7 7 0 0 5 86 7 25
2017 Full-time 33 32 19 10 5 0 1 65 16 404
2017 Part-time 58 14 21 3 0 0 4 75 3 26

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 37 23 18 9 7 1 5 63 17 590
2020 Part-time 57 9 23 0 6 0 6 70 6 19

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 41 33 16 5 2 0 1 76 8 591
2020 Part-time 61 17 11 5 0 0 6 82 6 19
2019 Full-time 37 30 18 9 4 1 1 69 13 479
2019 Part-time 57 17 18 5 0 3 0 77 5 25
2017 Full-time 27 33 24 9 6 0 2 61 15 403
2017 Part-time 63 12 10 7 0 0 7 81 8 26

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 33 32 21 9 5 0 0 65 14 589
2020 Part-time 52 23 15 11 0 0 0 74 11 19
2019 Full-time 34 32 20 9 5 1 0 66 14 480
2019 Part-time 54 33 11 3 0 0 0 87 3 25
2017 Full-time 23 29 28 13 6 0 1 53 19 403
2017 Part-time 59 11 23 4 0 0 4 72 4 26

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 40 34 16 7 3 0 0 74 9 589
2020 Part-time 46 26 28 0 0 0 0 72 0 19
2019 Full-time 38 31 13 10 6 1 0 71 16 479
2019 Part-time 52 36 5 7 0 0 0 88 7 25
2017 Full-time 28 31 21 12 7 0 1 60 19 401
2017 Part-time 50 15 15 10 6 0 4 66 18 26

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 51 28 11 7 3 0 1 80 10 592
2020 Part-time 66 11 17 0 0 0 6 82 0 19
2019 Full-time 51 26 11 7 4 0 0 78 11 480
2019 Part-time 61 28 4 5 3 0 0 89 7 25

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 31 29 25 10 5 0 0 60 16 590
2020 Part-time 4 47 44 0 0 0 6 53 0 19

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 37 33 18 6 5 0 0 70 12 591
2020 Part-time 51 20 23 6 0 0 0 72 6 19
2019 Full-time 45 29 15 6 3 1 1 75 9 475
2019 Part-time 60 22 13 5 0 0 0 82 5 25
2017 Full-time 37 31 21 7 3 1 1 68 11 402
2017 Part-time 55 18 12 3 4 4 4 80 7 26

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 50 27 14 4 3 1 1 79 7 592
2020 Part-time 56 32 11 0 0 0 0 89 0 19
2019 Full-time 63 18 8 5 3 1 2 83 9 479
2019 Part-time 72 7 5 4 5 0 7 85 9 25
2017 Full-time 62 21 9 4 2 0 2 85 6 404
2017 Part-time 77 16 0 0 3 0 4 97 3 26

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 37 35 18 7 3 0 0 72 10 592
2020 Part-time 42 53 6 0 0 0 0 94 0 19

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 69 16 6 3 1 1 4 90 4 589
2020 Part-time 72 23 6 0 0 0 0 94 0 19
2019 Full-time 75 10 5 2 2 1 5 91 4 476
2019 Part-time 92 8 0 0 0 0 0 100 0 25
2017 Full-time 70 13 5 4 3 1 3 87 7 400
2017 Part-time 89 4 0 0 4 0 4 96 4 26

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 81 8 3 2 2 1 3 93 4 585
2020 Part-time 83 6 6 0 0 0 6 94 0 19
2019 Full-time 74 13 4 2 4 1 2 90 6 482
2019 Part-time 76 16 0 0 5 4 0 95 5 25
2017 Full-time 49 32 10 3 4 0 2 83 7 402
2017 Part-time 79 11 4 0 4 0 4 93 4 26

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 75 16 6 1 1 0 2 92 1 585
2020 Part-time 72 17 6 0 0 0 6 94 0 19
2019 Full-time 63 22 8 2 2 0 2 87 5 477
2019 Part-time 75 18 7 0 0 0 0 93 0 25
2017 Full-time 57 21 11 3 5 0 3 80 9 403
2017 Part-time 88 8 0 0 0 0 4 100 0 26

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 74 13 5 3 2 0 1 89 6 589
2020 Part-time 73 15 6 0 0 0 6 94 0 19
2019 Full-time 65 18 8 5 3 0 2 84 8 480
2019 Part-time 80 10 5 0 5 0 0 91 5 25
2017 Full-time 55 15 7 3 2 1 18 86 5 401
2017 Part-time 75 4 0 0 0 0 21 100 0 26

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 69 12 5 1 1 0 12 92 2 590
2020 Part-time 66 6 6 0 0 0 23 93 0 19
2019 Full-time 68 10 4 1 1 0 16 93 2 478
2019 Part-time 73 0 0 0 0 0 27 100 0 25
2017 Full-time 69 15 7 1 1 1 7 91 2 401
2017 Part-time 92 0 4 0 0 0 4 96 0 25

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 75 14 5 2 1 0 3 92 2 594
2020 Part-time 72 6 11 6 0 0 6 82 6 19
2019 Full-time 75 14 6 1 1 0 3 92 2 479
2019 Part-time 89 4 0 3 0 0 5 97 3 25
2017 Full-time 50 19 11 6 9 0 4 72 16 403
2017 Part-time 45 20 4 16 11 0 4 68 28 26

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 57 18 13 6 5 0 1 76 11 593
2020 Part-time 47 15 21 0 11 0 6 65 12 19
2019 Full-time 53 13 13 8 10 0 3 68 19 482
2019 Part-time 51 20 8 0 20 0 0 72 20 25
2017 Full-time 54 28 10 4 2 1 3 84 6 402
2017 Part-time 72 12 5 3 0 4 4 91 4 25

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 51 28 13 4 3 0 1 80 7 595
2020 Part-time 56 17 21 6 0 0 0 73 6 19
2019 Full-time 61 24 8 3 2 0 2 87 5 481
2019 Part-time 68 18 10 0 0 0 5 90 0 25

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 32 43 17 6 2 0 0 75 8 595
2020 Part-time 38 29 33 0 0 0 0 67 0 19

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 18 33 33 13 3 0 0 52 16 595
2020 Part-time 32 30 32 6 0 0 0 62 6 19
2019 Full-time 23 32 31 10 3 0 0 55 13 486
2019 Part-time 31 34 28 7 0 0 0 65 7 25
2017 Full-time 12 35 36 12 5 0 0 47 17 404
2017 Part-time 26 40 30 4 0 0 0 65 4 26

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 7 17 39 25 12 0 0 37 25 590
2020 Part-time 0 11 44 27 19 0 0 45 11 19
2019 Full-time 8 16 33 27 16 0 0 43 24 484
2019 Part-time 4 8 23 44 22 0 0 65 12 24
2017 Full-time 5 17 37 27 14 0 0 41 22 400
2017 Part-time 0 19 28 30 23 0 0 53 19 26

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 31 37 19 7 2 5 0 71 10 593
2020 Part-time 36 42 11 0 6 0 6 82 6 19
2019 Full-time 27 30 20 11 4 8 1 62 15 484
2019 Part-time 36 24 24 5 0 11 0 67 6 25
2017 Full-time 16 36 23 11 6 8 1 56 18 404
2017 Part-time 55 19 3 3 8 12 0 83 13 26

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 37 32 15 8 3 6 0 72 11 593
2020 Part-time 36 36 17 0 0 11 0 81 0 19

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 43 29 9 12 5 1 1 73 17 591
2020 Part-time 41 28 8 17 0 0 6 74 18 19

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 53 27 9 4 2 3 1 84 7 593
2020 Part-time 41 47 0 0 0 11 0 100 0 19

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 42 33 14 5 3 2 0 77 9 594
2020 Part-time 53 41 6 0 0 0 0 94 0 19
2019 Full-time 31 33 18 9 6 3 0 67 15 484
2019 Part-time 40 38 13 7 0 3 0 80 7 25
2017 Full-time 16 43 21 10 6 3 0 62 17 401
2017 Part-time 42 34 8 8 0 8 0 83 9 26

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 49 38 7 4 2 1 0 88 5 592
2020 Part-time 78 17 0 5 0 0 0 95 5 19

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 48 36 8 5 2 1 0 85 7 592
2020 Part-time 78 22 0 0 0 0 0 100 0 19

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 42 35 16 2 1 1 2 79 4 589
2020 Part-time 72 28 0 0 0 0 0 100 0 19

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 57 33 6 2 1 1 1 91 3 591
2020 Part-time 77 17 0 0 0 0 6 100 0 19

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 81 16 1 0 1 1 0 98 1 592
2020 Part-time 89 11 0 0 0 0 0 100 0 19

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 50 31 9 4 2 3 1 84 6 590
2020 Part-time 60 28 6 0 0 0 6 94 0 19

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 55 31 5 6 3 0 1 86 9 591
2020 Part-time 56 38 0 0 0 0 6 100 0 19

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 60 27 7 2 2 1 1 89 4 590
2020 Part-time 83 17 0 0 0 0 0 100 0 19
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 9 91 587
2020 Part-time 0 100 19

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 11 89 587
2020 Part-time 17 83 19
2019 Full-time 13 87 484
2019 Part-time 17 83 25
2017 Full-time 12 88 403
2014 Full-time 13 87 398

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 78 22 46
2014 Full-time 77 23 52

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 50 39 3 9 0 0 0 89 9 36
2014 Full-time 46 37 7 8 2 0 0 83 10 40

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 53 31 7 5 1 2 2 87 6 591
2020 Part-time 39 50 6 0 0 6 0 94 0 19
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 25 55 17 3 69 31 595
2020 Part-time 41 32 21 6 44 56 19

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 44 18 13 5 4 3 13 74 11 595
2020 Part-time 45 17 0 0 11 0 27 85 15 19
2019 Full-time 46 17 14 5 6 1 11 71 13 481
2019 Part-time 47 17 12 3 12 0 10 71 16 24
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