2020 Public Service Employee Survey Results for Transportation Safety Board of Canada by Question 107. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	27	46	0	27	0	73	27	15
2020	Science and technology	34	54	4	4	4	88	8	26
2020	Administration and operations	61	34	0	6	0	94	6	18
2020	Human resources	80	10	0	10	0	90	10	10
2020	Information technology	70	30	0	0	0	100	0	10
2020	Other services to the public	53	32	0	16	0	84	16	19
2020	None of the above	36	38	9	16	2	74	17	46

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	93	0	0	7	0	0	0	93	7	15
2020	Science and technology	73	15	8	0	4	0	0	88	4	26
2020	Administration and operations	78	17	6	0	0	0	0	94	0	18
2020	Human resources	100	0	0	0	0	0	0	100	0	10
2020	Information technology	100	0	0	0	0	0	0	100	0	10
2020	Other services to the public	95	0	5	0	0	0	0	95	0	19
2020	None of the above	83	7	9	2	0	0	0	89	2	46
2017	Federal regulators	62	38	0	0	0	0	0	100	0	10
2017	Communications or public affairs	75	18	0	7	0	0	0	93	7	14
2017	Science and technology	62	31	4	0	0	0	4	96	0	24
2017	Administration and operations	66	19	10	0	5	0	0	85	5	20
2017	Information technology	60	30	0	10	0	0	0	90	10	10
2017	Other services to the public	61	23	0	6	6	0	5	88	12	18
2017	None of the above	62	23	4	4	4	2	0	87	9	48
2014	Communications or public affairs	70	30	0	0	0	0	0	100	0	10
2014	Science and technology	76	15	0	5	5	0	0	90	10	21
2014	Administration and operations	70	27	0	4	0	0	0	96	4	26
2014	Information technology	69	31	0	0	0	0	0	100	0	13
2014	Other services to the public	85	10	0	0	5	0	0	95	5	20
2014	None of the above	75	12	6	6	0	0	2	88	6	50

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	54	33	13	0	0	87	0	15
2020	Science and technology	54	43	4	0	0	96	0	26
2020	Administration and operations	66	22	0	11	0	89	11	18
2020	Human resources	80	20	0	0	0	100	0	10
2020	Information technology	70	20	10	0	0	90	0	10
2020	Other services to the public	74	21	5	0	0	95	0	19
2020	None of the above	45	31	13	4	6	76	11	46
2019	Communications or public affairs	38	55	8	0	0	92	0	13
2019	Science and technology	42	43	8	4	4	85	8	26
2019	Administration and operations	62	29	0	9	0	91	9	21
2019	Information technology	60	20	10	10	0	80	10	10
2019	None of the above	53	30	3	10	4	83	15	40
2017	Federal regulators	30	52	8	10	0	82	10	10
2017	Communications or public affairs	43	41	0	16	0	84	16	14
2017	Science and technology	25	53	4	18	0	78	18	23
2017	Administration and operations	61	24	5	5	5	85	10	20
2017	Information technology	50	30	10	10	0	80	10	10
2017	Other services to the public	49	23	0	22	6	72	28	18
2017	None of the above	45	31	6	6	11	77	17	48
2014	Communications or public affairs	60	30	10	0	0	90	0	10
2014	Science and technology	61	20	0	5	14	81	19	21
2014	Administration and operations	54	38	4	4	0	92	4	26
2014	Information technology	46	23	23	8	0	69	8	13
2014	Other services to the public	65	30	0	5	0	95	5	20
2014	None of the above	38	37	6	12	8	75	19	50

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	47	46	7	0	0	0	93	0	15
2020	Science and technology	54	26	15	4	0	0	81	4	26
2020	Administration and operations	33	39	11	11	6	0	72	17	18
2020	Human resources	50	40	0	10	0	0	90	10	10
2020	Information technology	70	20	10	0	0	0	90	0	10
2020	Other services to the public	47	21	0	21	11	0	68	32	19
2020	None of the above	44	27	9	18	2	0	71	20	45
2019	Communications or public affairs	57	29	7	7	0	0	86	7	14
2019	Science and technology	31	42	15	12	0	0	73	12	26
2019	Administration and operations	23	44	14	15	5	0	67	20	21
2019	Information technology	50	30	20	0	0	0	80	0	10
2019	None of the above	33	30	10	20	8	0	62	27	40
2018	Federal regulators	0	37	20	33	10	0	37	43	14
2018	Communications or public affairs	39	23	23	16	0	0	61	16	13
2018	Science and technology	27	39	13	7	14	0	66	22	23
2018	Administration and operations	48	11	6	29	6	0	60	34	17
2018	Other services to the public	25	50	0	14	12	0	75	25	16
2018	None of the above	28	24	7	8	29	4	54	39	32
2017	Federal regulators	0	20	50	30	0	0	20	30	10
2017	Communications or public affairs	46	25	0	29	0	0	71	29	14
2017	Science and technology	21	44	20	4	10	0	65	14	24
2017	Administration and operations	25	29	10	30	5	0	55	35	20
2017	Information technology	40	10	30	10	10	0	50	20	10
2017	Other services to the public	22	39	6	22	11	0	61	34	18
2017	None of the above	24	25	17	15	17	2	50	33	48
2014	Communications or public affairs	41	30	10	19	0	0	70	19	10
2014	Science and technology	34	43	4	10	9	0	77	19	21
2014	Administration and operations	20	41	23	8	8	0	61	16	26
2014	Information technology	15	47	15	23	0	0	62	23	13
2014	Other services to the public	20	35	15	10	15	5	58	27	20
2014	None of the above	25	40	6	27	2	0	65	29	50

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	71	22	0	7	0	0	0	93	7	14
2020	Science and technology	54	35	4	8	0	0	0	88	8	26
2020	Administration and operations	61	39	0	0	0	0	0	100	0	18
2020	Human resources	80	20	0	0	0	0	0	100	0	10
2020	Information technology	80	20	0	0	0	0	0	100	0	10
2020	Other services to the public	58	21	5	16	0	0	0	79	16	19
2020	None of the above	57	25	5	11	2	0	0	82	13	45
2019	Communications or public affairs	57	36	0	7	0	0	0	93	7	14
2019	Science and technology	50	31	12	4	4	0	0	81	8	26
2019	Administration and operations	42	38	15	5	0	0	0	80	5	21
2019	Information technology	60	40	0	0	0	0	0	100	0	10
2019	None of the above	38	39	3	13	5	0	3	79	18	40
2017	Communications or public affairs	46	46	7	0	0	0	0	93	0	14
2017	Science and technology	53	20	4	13	9	0	0	74	22	24
2017	Administration and operations	50	21	5	24	0	0	0	71	24	20
2017	Information technology	50	40	10	0	0	0	0	90	0	10
2017	Other services to the public	17	66	6	11	0	0	0	83	11	18
2017	None of the above	26	42	11	13	8	0	0	68	21	47
2014	Communications or public affairs	60	30	0	0	0	10	0	100	0	10
2014	Science and technology	57	29	0	9	5	0	0	86	14	21
2014	Administration and operations	42	46	4	4	4	0	0	87	8	26
2014	Information technology	31	54	15	0	0	0	0	85	0	13
2014	Other services to the public	50	29	10	5	5	0	0	80	10	20
2014	None of the above	43	34	10	12	2	0	0	77	13	50

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	40	34	6	20	0	0	0	74	20	15
2020	Science and technology	61	31	0	0	4	0	4	96	4	26
2020	Administration and operations	66	22	11	0	0	0	0	89	0	18
2020	Human resources	80	10	0	10	0	0	0	90	10	10
2020	Information technology	70	30	0	0	0	0	0	100	0	10
2020	Other services to the public	53	32	16	0	0	0	0	84	0	19
2020	None of the above	56	24	13	2	4	0	0	80	6	46
2019	Communications or public affairs	31	14	31	16	8	0	0	45	24	13
2019	Science and technology	49	43	4	4	0	0	0	92	4	26
2019	Administration and operations	67	19	5	9	0	0	0	86	9	21
2019	Information technology	50	50	0	0	0	0	0	100	0	10
2019	None of the above	48	37	3	5	5	0	3	87	10	40
2018	Federal regulators	48	23	15	0	15	0	0	70	15	13
2018	Communications or public affairs	8	67	16	8	0	0	0	75	8	12
2018	Science and technology	38	49	4	9	0	0	0	88	9	23
2018	Administration and operations	66	29	0	6	0	0	0	94	6	17
2018	Other services to the public	41	41	12	6	0	0	0	82	6	15
2018	None of the above	37	31	10	10	12	0	0	68	22	31
2017	Communications or public affairs	39	29	25	7	0	0	0	68	7	14
2017	Science and technology	37	33	18	0	8	4	0	73	9	24
2017	Administration and operations	55	30	4	5	5	0	0	85	10	20
2017	Information technology	50	50	0	0	0	0	0	100	0	10
2017	Other services to the public	54	11	12	17	6	0	0	66	23	18
2017	None of the above	38	40	11	4	7	0	0	78	11	47
2014	Communications or public affairs	41	29	0	31	0	0	0	69	31	10
2014	Science and technology	28	57	5	5	5	0	0	85	10	21
2014	Administration and operations	49	38	3	4	4	0	0	88	9	26
2014	Information technology	46	39	15	0	0	0	0	85	0	13
2014	Other services to the public	51	30	0	10	5	0	5	84	16	20
2014	None of the above	33	42	18	2	4	0	2	76	6	50

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	60	27	13	0	0	0	87	0	15
2020	Science and technology	64	28	8	0	0	0	92	0	25
2020	Administration and operations	50	22	17	11	0	0	72	11	18
2020	Human resources	60	40	0	0	0	0	100	0	10
2020	Information technology	70	30	0	0	0	0	100	0	10
2020	Other services to the public	42	32	11	16	0	0	74	16	19
2020	None of the above	44	32	7	9	6	2	78	16	46
2019	Communications or public affairs	42	36	0	14	8	0	78	22	14
2019	Science and technology	65	27	4	0	4	0	92	4	26
2019	Administration and operations	47	24	20	5	4	0	72	9	21
2019	None of the above	53	20	12	10	5	0	73	15	40
2018	Federal regulators	27	13	17	30	13	0	40	43	14
2018	Communications or public affairs	42	42	16	0	0	0	84	0	12
2018	Science and technology	50	34	0	16	0	0	84	16	23
2018	Administration and operations	66	23	6	6	0	0	89	6	17
2018	Other services to the public	69	19	0	6	6	0	88	12	16
2018	None of the above	34	31	8	18	9	0	65	27	32
2017	Federal regulators	30	32	28	0	10	0	62	10	10
2017	Communications or public affairs	62	31	7	0	0	0	93	0	14
2017	Science and technology	46	38	5	8	4	0	84	12	24
2017	Administration and operations	35	31	20	5	9	0	66	15	20
2017	Information technology	50	40	0	10	0	0	90	10	10
2017	Other services to the public	38	39	5	12	6	0	78	17	18
2017	None of the above	35	38	13	6	8	0	72	15	48
2014	Communications or public affairs	80	20	0	0	0	0	100	0	10
2014	Science and technology	61	24	5	10	0	0	85	10	21
2014	Administration and operations	46	27	20	4	4	0	73	8	26
2014	Information technology	31	62	8	0	0	0	92	0	13
2014	Other services to the public	49	45	0	0	5	0	95	5	20
2014	None of the above	38	36	10	15	0	0	75	15	50

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	39	40	0	7	13	0	0	80	20	15
2020	Science and technology	35	50	8	8	0	0	0	85	8	26
2020	Administration and operations	50	22	17	6	6	0	0	72	11	18
2020	Human resources	70	10	10	0	10	0	0	80	10	10
2020	Information technology	30	20	10	40	0	0	0	50	40	10
2020	Other services to the public	16	42	11	32	0	0	0	58	32	19
2020	None of the above	29	26	15	13	13	0	4	57	28	46
2019	Communications or public affairs	31	53	0	8	8	0	0	84	16	13
2019	Science and technology	27	35	19	12	8	0	0	62	19	26
2019	Administration and operations	32	30	20	14	5	0	0	62	18	21
2019	Information technology	20	40	30	10	0	0	0	60	10	10
2019	None of the above	28	28	13	13	15	0	3	57	29	40
2018	Federal regulators	13	13	27	23	23	0	0	27	46	14
2018	Communications or public affairs	23	46	15	15	0	0	0	70	15	13
2018	Science and technology	21	35	18	5	21	0	0	56	26	23
2018	Administration and operations	54	17	17	11	0	0	0	71	11	17
2018	Other services to the public	30	33	6	19	11	0	0	64	30	16
2018	None of the above	38	9	17	15	22	0	0	47	36	32
2017	Federal regulators	22	40	0	10	28	0	0	62	38	10
2017	Communications or public affairs	41	20	18	22	0	0	0	61	22	14
2017	Science and technology	26	28	16	13	13	4	0	56	27	24
2017	Administration and operations	26	45	10	5	15	0	0	71	20	20
2017	Information technology	20	30	10	30	10	0	0	50	40	10
2017	Other services to the public	44	17	6	22	11	0	0	61	34	18
2017	None of the above	20	31	21	15	10	0	2	52	26	48
2014	Communications or public affairs	60	0	20	19	0	0	0	60	19	10
2014	Science and technology	13	53	10	14	10	0	0	66	24	21
2014	Administration and operations	27	23	22	7	20	0	0	50	28	26
2014	Information technology	23	31	31	15	0	0	0	54	15	13
2014	Other services to the public	30	35	10	15	5	0	5	68	21	20
2014	None of the above	27	33	12	17	10	2	0	61	27	50

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	26	67	0	7	0	93	7	15
2020	Science and technology	46	50	0	4	0	96	4	26
2020	Administration and operations	44	34	6	11	6	78	17	18
2020	Human resources	90	10	0	0	0	100	0	10
2020	Information technology	40	40	20	0	0	80	0	10
2020	Other services to the public	26	42	5	16	11	68	26	19
2020	None of the above	43	29	11	13	4	72	18	46
2019	Communications or public affairs	53	39	0	8	0	92	8	13
2019	Science and technology	38	42	12	4	4	81	8	26
2019	Administration and operations	33	33	19	15	0	66	15	21
2019	Information technology	40	50	10	0	0	90	0	10
2019	None of the above	37	33	8	15	8	70	22	40
2018	Federal regulators	7	50	13	20	10	57	30	14
2018	Communications or public affairs	46	39	8	8	0	85	8	13
2018	Science and technology	27	45	20	4	5	71	9	23
2018	Administration and operations	43	40	11	6	0	83	6	17
2018	Other services to the public	44	31	8	6	12	75	17	16
2018	None of the above	32	36	8	12	12	68	24	32
2017	Federal regulators	12	68	20	0	0	80	0	10
2017	Communications or public affairs	57	28	0	15	0	85	15	14
2017	Science and technology	32	32	10	13	12	65	26	24
2017	Administration and operations	25	41	5	24	5	66	29	20
2017	Information technology	10	50	30	10	0	60	10	10
2017	Other services to the public	23	43	11	17	6	66	22	18
2017	None of the above	24	39	15	17	4	64	21	48

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	66	27	0	7	0	0	93	7	15
2020	Science and technology	65	35	0	0	0	0	100	0	26
2020	Administration and operations	55	28	17	0	0	0	83	0	18
2020	Human resources	100	0	0	0	0	0	100	0	10
2020	Information technology	60	40	0	0	0	0	100	0	10
2020	Other services to the public	42	26	26	5	0	0	68	5	19
2020	None of the above	67	22	2	4	2	2	91	7	46
2019	Communications or public affairs	76	16	0	8	0	0	92	8	13
2019	Science and technology	65	23	8	0	4	0	88	4	26
2019	Administration and operations	52	24	19	5	0	0	76	5	21
2019	Information technology	70	20	10	0	0	0	90	0	10
2019	None of the above	53	23	8	15	3	0	75	17	40
2018	Federal regulators	36	25	25	7	7	0	61	14	13
2018	Communications or public affairs	69	31	0	0	0	0	100	0	13
2018	Science and technology	60	28	0	7	5	0	88	12	23
2018	Administration and operations	66	34	0	0	0	0	100	0	17
2018	Other services to the public	64	20	6	6	6	0	83	11	16
2018	None of the above	46	33	12	6	3	0	79	9	31
2017	Federal regulators	42	30	18	0	10	0	72	10	10
2017	Communications or public affairs	71	29	0	0	0	0	100	0	14
2017	Science and technology	54	26	8	9	5	0	79	13	24
2017	Administration and operations	52	42	5	0	0	0	95	0	19
2017	Information technology	50	30	20	0	0	0	80	0	10
2017	Other services to the public	49	34	0	11	6	0	83	17	18
2017	None of the above	40	32	15	6	4	2	74	11	48
2014	Communications or public affairs	80	20	0	0	0	0	100	0	10
2014	Science and technology	66	29	5	0	0	0	95	0	21
2014	Administration and operations	53	27	12	4	4	0	81	8	26
2014	Information technology	38	46	15	0	0	0	85	0	13
2014	Other services to the public	65	25	0	10	0	0	90	10	20
2014	None of the above	42	35	16	8	0	0	77	8	50

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	27	46	7	20	0	0	73	20	15
2020	Science and technology	42	50	0	8	0	0	92	8	26
2020	Administration and operations	44	34	6	11	6	0	78	17	18
2020	Human resources	60	40	0	0	0	0	100	0	10
2020	Information technology	40	30	30	0	0	0	70	0	10
2020	Other services to the public	21	32	21	21	5	0	53	26	19
2020	None of the above	35	39	4	4	15	2	75	20	46
2019	Communications or public affairs	61	24	0	8	8	0	84	16	13
2019	Science and technology	39	42	4	8	8	0	81	15	26
2019	Administration and operations	44	31	14	11	0	0	75	11	20
2019	Information technology	30	40	20	10	0	0	70	10	10
2019	None of the above	31	35	3	20	10	0	67	31	39
2018	Federal regulators	13	27	30	7	23	0	41	30	14
2018	Communications or public affairs	39	39	15	8	0	0	77	8	13
2018	Science and technology	20	46	13	0	21	0	66	21	23
2018	Administration and operations	37	34	6	17	6	0	71	23	17
2018	Other services to the public	47	17	6	13	17	0	64	30	16
2018	None of the above	29	11	21	18	21	0	40	39	32
2017	Federal regulators	42	30	0	18	10	0	72	28	10
2017	Communications or public affairs	40	46	14	0	0	0	86	0	14
2017	Science and technology	30	36	8	8	18	0	66	26	24
2017	Administration and operations	20	45	10	10	15	0	65	25	20
2017	Information technology	0	50	40	10	0	0	50	10	10
2017	Other services to the public	44	11	6	28	11	0	55	39	18
2017	None of the above	29	35	15	13	8	0	64	21	48

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	71	22	7	0	0	93	0	14
2020	Science and technology	77	19	0	4	0	96	4	26
2020	Administration and operations	55	22	22	0	0	78	0	18
2020	Human resources	60	40	0	0	0	100	0	10
2020	Other services to the public	58	21	16	5	0	79	5	19
2020	None of the above	63	26	5	5	2	89	7	45
2019	Communications or public affairs	68	16	0	8	8	84	16	13
2019	Science and technology	73	15	8	0	4	88	4	26
2019	Administration and operations	62	23	15	0	0	85	0	21
2019	Information technology	70	10	20	0	0	80	0	10
2019	None of the above	60	23	10	7	0	83	7	40
2018	Federal regulators	56	14	7	16	7	70	23	14
2018	Communications or public affairs	46	46	8	0	0	92	0	13
2018	Science and technology	65	28	7	0	0	93	0	23
2018	Administration and operations	70	18	12	0	0	88	0	16
2018	Other services to the public	71	23	0	0	6	94	6	16
2018	None of the above	59	27	3	12	0	85	12	32
2017	Federal regulators	72	0	18	0	10	72	10	10
2017	Communications or public affairs	86	14	0	0	0	100	0	14
2017	Science and technology	70	21	0	9	0	91	9	23
2017	Administration and operations	60	31	10	0	0	90	0	20
2017	Information technology	60	40	0	0	0	100	0	10
2017	Other services to the public	38	44	6	12	0	83	12	18
2017	None of the above	57	30	6	4	2	87	6	48
2014	Communications or public affairs	80	20	0	0	0	100	0	10
2014	Science and technology	80	15	5	0	0	95	0	21
2014	Administration and operations	69	23	4	0	4	92	4	26
2014	Information technology	62	38	0	0	0	100	0	13
2014	Other services to the public	70	25	0	5	0	95	5	20
2014	None of the above	60	32	6	2	0	92	2	49

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	42	36	7	14	0	0	0	78	14	14
2020	Science and technology	46	31	19	4	0	0	0	77	4	26
2020	Administration and operations	38	39	17	6	0	0	0	78	6	18
2020	Human resources	90	10	0	0	0	0	0	100	0	10
2020	Information technology	40	50	10	0	0	0	0	90	0	10
2020	Other services to the public	16	42	26	11	5	0	0	58	16	19
2020	None of the above	39	26	9	16	9	0	2	66	25	46
2019	Communications or public affairs	45	39	8	8	0	0	0	84	8	13
2019	Science and technology	35	50	8	4	4	0	0	85	8	26
2019	Administration and operations	47	29	10	5	9	0	0	76	14	21
2019	None of the above	32	35	8	13	12	0	0	68	25	40
2018	Federal regulators	0	54	16	7	23	0	0	54	30	14
2018	Communications or public affairs	39	39	15	8	0	0	0	77	8	13
2018	Science and technology	34	26	14	13	14	0	0	60	26	23
2018	Administration and operations	34	48	17	0	0	0	0	83	0	17
2018	Other services to the public	36	39	0	13	12	0	0	75	25	16
2018	None of the above	28	14	17	17	24	0	0	41	42	32
2017	Federal regulators	22	40	28	10	0	0	0	62	10	10
2017	Communications or public affairs	44	36	13	0	7	0	0	80	7	14
2017	Science and technology	38	27	4	18	12	0	0	66	30	24
2017	Administration and operations	45	20	5	15	15	0	0	65	30	20
2017	Information technology	50	0	40	10	0	0	0	50	10	10
2017	Other services to the public	32	28	11	22	6	0	0	61	28	18
2017	None of the above	24	42	11	17	6	0	0	66	23	48
2014	Communications or public affairs	41	29	0	20	0	10	0	77	23	10
2014	Science and technology	9	58	5	14	10	5	0	70	25	21
2014	Administration and operations	30	30	16	11	13	0	0	60	24	26
2014	Information technology	23	62	15	0	0	0	0	85	0	13
2014	Other services to the public	34	45	0	20	0	0	0	80	20	20
2014	None of the above	15	46	18	8	14	0	0	61	21	50

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	60	27	13	0	0	0	87	0	15
2020	Science and technology	46	43	4	4	4	0	88	8	26
2020	Administration and operations	55	39	6	0	0	0	94	0	18
2020	Human resources	80	20	0	0	0	0	100	0	10
2020	Information technology	50	20	20	0	0	10	78	0	10
2020	Other services to the public	16	42	21	21	0	0	58	21	19
2020	None of the above	28	30	18	15	6	2	60	22	46
2019	Communications or public affairs	45	31	16	8	0	0	76	8	13
2019	Science and technology	39	34	15	8	4	0	73	12	26
2019	Administration and operations	47	34	0	10	9	0	82	18	21
2019	Information technology	50	30	0	20	0	0	80	20	10
2019	None of the above	29	35	8	13	15	0	65	28	40
2018	Federal regulators	0	34	43	10	13	0	34	23	14
2018	Communications or public affairs	54	23	8	15	0	0	77	15	13
2018	Science and technology	25	34	19	11	10	0	60	22	23
2018	Administration and operations	63	18	18	0	0	0	82	0	16
2018	Other services to the public	36	16	18	25	6	0	52	30	16
2018	None of the above	24	13	28	12	24	0	36	36	32
2017	Federal regulators	22	50	28	0	0	0	72	0	10
2017	Communications or public affairs	33	40	27	0	0	0	73	0	14
2017	Science and technology	29	41	8	9	13	0	70	22	24
2017	Administration and operations	40	20	15	0	25	0	60	25	20
2017	Information technology	30	30	20	10	10	0	60	20	10
2017	Other services to the public	21	34	6	22	17	0	55	39	18
2017	None of the above	31	38	15	10	6	0	68	17	48
2014	Communications or public affairs	50	30	10	10	0	0	80	10	10
2014	Science and technology	33	20	18	14	15	0	53	29	21
2014	Administration and operations	34	35	15	4	13	0	68	16	26
2014	Information technology	39	38	23	0	0	0	77	0	13
2014	Other services to the public	45	25	10	10	5	5	74	16	20
2014	None of the above	21	42	16	8	14	0	63	21	50

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	39	40	13	0	7	80	7	15
2020	Science and technology	54	43	4	0	0	96	0	26
2020	Administration and operations	44	45	0	6	6	89	11	18
2020	Human resources	50	20	0	20	10	70	30	10
2020	Information technology	40	40	20	0	0	80	0	10
2020	Other services to the public	26	42	21	11	0	68	11	19
2020	None of the above	33	31	17	13	6	63	19	46
2019	Communications or public affairs	47	38	0	16	0	84	16	13
2019	Science and technology	30	58	0	8	4	88	12	26
2019	Administration and operations	38	38	0	20	4	77	23	21
2019	Information technology	70	20	10	0	0	90	0	10
2019	None of the above	29	33	18	10	10	62	20	39
2018	Federal regulators	0	56	7	13	23	56	36	14
2018	Communications or public affairs	42	16	34	8	0	58	8	12
2018	Science and technology	20	28	27	11	14	48	25	23
2018	Administration and operations	54	34	0	11	0	89	11	17
2018	Other services to the public	39	19	17	19	6	58	25	16
2018	None of the above	32	11	24	16	18	43	33	32
2017	Communications or public affairs	50	43	0	7	0	93	7	14
2017	Science and technology	34	37	8	4	18	70	22	24
2017	Administration and operations	25	41	10	10	15	66	25	20
2017	Information technology	30	40	30	0	0	70	0	10
2017	Other services to the public	39	16	11	22	12	55	34	18
2017	None of the above	23	44	17	10	6	66	17	48
2014	Communications or public affairs	30	40	10	20	0	69	20	10
2014	Science and technology	24	48	0	14	15	71	29	21
2014	Administration and operations	38	34	12	12	4	72	16	26
2014	Information technology	31	54	15	0	0	85	0	13
2014	Other services to the public	35	35	9	20	0	70	20	20
2014	None of the above	24	42	14	14	6	67	19	50

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	46	40	7	7	0	87	7	15
2020	Science and technology	73	23	0	4	0	96	4	26
2020	Administration and operations	44	39	11	6	0	83	6	18
2020	Human resources	60	40	0	0	0	100	0	10
2020	Information technology	40	40	20	0	0	80	0	10
2020	Other services to the public	47	32	16	5	0	79	5	19
2020	None of the above	48	35	6	11	0	83	11	46
2019	Communications or public affairs	49	29	7	15	0	78	15	14
2019	Science and technology	61	39	0	0	0	100	0	26
2019	Administration and operations	52	19	15	14	0	72	14	21
2019	Information technology	50	20	30	0	0	70	0	10
2019	None of the above	46	35	15	5	0	80	5	40
2018	Federal regulators	27	37	13	13	10	64	23	14
2018	Communications or public affairs	54	31	8	8	0	85	8	13
2018	Science and technology	38	51	7	4	0	89	4	23
2018	Administration and operations	71	11	11	6	0	83	6	17
2018	Other services to the public	64	30	0	6	0	94	6	16
2018	None of the above	37	32	18	6	6	70	12	32
2017	Federal regulators	62	10	18	0	10	72	10	10
2017	Communications or public affairs	73	20	7	0	0	93	0	14
2017	Science and technology	50	24	14	5	8	74	12	24
2017	Administration and operations	45	36	19	0	0	81	0	20
2017	Information technology	30	50	20	0	0	80	0	10
2017	Other services to the public	49	22	17	11	0	72	11	18
2017	None of the above	41	37	9	9	4	79	13	48
2014	Communications or public affairs	70	19	10	0	0	90	0	10
2014	Science and technology	51	30	5	15	0	80	15	21
2014	Administration and operations	58	26	13	0	4	84	4	26
2014	Information technology	38	62	0	0	0	100	0	13
2014	Other services to the public	65	25	5	5	0	90	5	20
2014	None of the above	39	43	12	6	0	82	6	49

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	34	34	20	0	13	0	0	67	13	15
2020	Science and technology	19	50	23	0	8	0	0	70	8	26
2020	Administration and operations	56	17	22	6	0	0	0	73	6	18
2020	Human resources	60	20	10	0	10	0	0	80	10	10
2020	Information technology	40	30	20	10	0	0	0	70	10	10
2020	Other services to the public	26	32	26	16	0	0	0	58	16	19
2020	None of the above	27	39	22	9	4	0	0	65	13	45
2019	Communications or public affairs	37	36	14	7	6	0	0	73	13	14
2019	Science and technology	27	39	26	4	4	0	0	66	8	26
2019	Administration and operations	35	20	13	28	5	0	0	54	33	21
2019	Information technology	30	40	30	0	0	0	0	70	0	10
2019	None of the above	26	18	36	8	12	0	0	45	20	39
2018	Federal regulators	26	40	7	20	7	0	0	66	27	14
2018	Communications or public affairs	31	39	23	8	0	0	0	70	8	13
2018	Science and technology	33	41	14	4	9	0	0	74	13	23
2018	Administration and operations	40	25	29	6	0	0	0	66	6	17
2018	Other services to the public	33	37	19	6	6	0	0	70	12	16
2018	None of the above	29	26	10	25	6	0	4	57	33	31
2017	Federal regulators	10	58	22	10	0	0	0	68	10	10
2017	Communications or public affairs	34	29	14	0	7	11	6	76	8	14
2017	Science and technology	25	38	20	5	12	0	0	63	17	24
2017	Administration and operations	40	30	25	0	5	0	0	70	5	20
2017	Information technology	50	50	0	0	0	0	0	100	0	10
2017	Other services to the public	33	11	50	6	0	0	0	45	6	18
2017	None of the above	29	31	25	6	4	4	0	63	11	48
2014	Communications or public affairs	10	40	20	30	0	0	0	50	30	10
2014	Science and technology	24	33	29	10	4	0	0	57	14	21
2014	Administration and operations	39	41	12	8	0	0	0	81	8	26
2014	Information technology	8	69	23	0	0	0	0	77	0	13
2014	Other services to the public	20	55	15	10	0	0	0	75	10	20
2014	None of the above	22	41	20	8	6	2	2	65	14	49

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	7	34	27	13	19	0	0	33	40	15
2020	Science and technology	0	12	27	54	8	0	0	61	12	26
2020	Administration and operations	11	22	17	22	22	0	6	47	36	18
2020	Human resources	20	0	30	40	10	0	0	50	20	10
2020	Information technology	10	30	40	10	10	0	0	20	40	10
2020	Other services to the public	5	16	53	26	0	0	0	26	21	19
2020	None of the above	0	15	35	30	11	2	7	45	17	46
2019	Communications or public affairs	8	32	31	16	14	0	0	29	39	13
2019	Science and technology	4	23	46	19	8	0	0	27	27	26
2019	Administration and operations	20	14	42	19	5	0	0	25	33	21
2019	Information technology	10	40	30	10	10	0	0	20	50	10
2019	None of the above	17	15	40	13	15	0	0	28	32	40
2018	Federal regulators	0	51	32	17	0	0	0	17	51	13
2018	Communications or public affairs	0	23	39	31	8	0	0	39	23	13
2018	Science and technology	9	27	48	16	0	0	0	16	35	23
2018	Administration and operations	14	6	40	34	6	0	0	40	20	17
2018	Other services to the public	7	13	48	21	6	6	0	29	20	15
2018	None of the above	22	14	33	17	14	0	0	31	36	32
2017	Federal regulators	0	20	60	0	10	0	10	11	22	10
2017	Communications or public affairs	0	7	67	12	7	7	0	20	7	14
2017	Science and technology	0	18	44	33	5	0	0	39	18	24
2017	Administration and operations	20	20	33	21	5	0	0	26	41	20
2017	Information technology	0	60	20	0	10	0	10	11	67	10
2017	Other services to the public	17	17	49	6	11	0	0	17	34	18
2017	None of the above	9	28	37	23	4	0	0	27	36	48
2014	Communications or public affairs	0	51	39	10	0	0	0	10	51	10
2014	Science and technology	19	9	48	15	10	0	0	24	28	21
2014	Administration and operations	8	15	42	19	12	4	0	32	25	26
2014	Information technology	8	62	31	0	0	0	0	0	69	13
2014	Other services to the public	0	20	35	39	5	0	0	45	20	20
2014	None of the above	4	23	27	31	8	7	0	41	29	50

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	0	20	34	20	26	0	0	46	20	15
2020	Science and technology	4	8	8	42	31	8	0	79	13	26
2020	Administration and operations	17	0	17	22	38	0	6	64	18	18
2020	Human resources	0	0	10	30	60	0	0	90	0	10
2020	Information technology	0	0	20	40	40	0	0	80	0	10
2020	Other services to the public	16	11	21	26	26	0	0	53	26	19
2020	None of the above	2	7	27	33	22	2	7	60	10	45
2019	Communications or public affairs	0	32	16	31	22	0	0	53	32	13
2019	Science and technology	8	4	34	31	24	0	0	55	12	26
2019	Administration and operations	5	15	38	24	18	0	0	42	19	21
2019	Information technology	0	0	20	40	40	0	0	80	0	10
2019	None of the above	7	15	31	15	28	3	2	45	23	40
2018	Federal regulators	7	32	32	15	14	0	0	29	39	13
2018	Communications or public affairs	0	23	31	23	23	0	0	46	23	13
2018	Science and technology	13	35	22	25	5	0	0	31	48	23
2018	Administration and operations	0	17	37	23	23	0	0	46	17	17
2018	Other services to the public	7	13	45	30	0	7	0	32	20	15
2018	None of the above	18	24	17	14	21	7	0	37	45	32
2017	Federal regulators	0	20	30	30	10	0	10	45	22	10
2017	Communications or public affairs	0	0	49	38	6	7	0	47	0	14
2017	Science and technology	5	21	28	37	10	0	0	47	25	24
2017	Administration and operations	10	10	35	20	25	0	0	45	20	20
2017	Information technology	0	20	10	30	30	0	10	67	22	10
2017	Other services to the public	12	11	27	22	22	6	0	46	24	18
2017	None of the above	8	22	25	32	13	0	0	45	30	48
2014	Communications or public affairs	0	10	40	31	19	0	0	50	10	10
2014	Science and technology	9	4	34	20	28	5	0	50	14	21
2014	Administration and operations	9	7	34	27	15	8	0	45	17	26
2014	Information technology	8	23	8	46	15	0	0	62	31	13
2014	Other services to the public	0	10	15	35	29	5	5	72	11	20
2014	None of the above	2	8	21	33	27	7	2	66	11	50

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	7	21	29	36	7	0	0	43	28	14
2020	Science and technology	8	8	39	30	15	0	0	46	15	26
2020	Administration and operations	11	11	28	34	10	0	6	47	24	18
2020	Human resources	10	0	10	0	80	0	0	80	10	10
2020	Information technology	0	20	10	40	30	0	0	70	20	10
2020	Other services to the public	21	32	26	16	5	0	0	21	53	19
2020	None of the above	17	17	28	22	6	0	9	31	38	46
2019	Communications or public affairs	0	8	47	16	29	0	0	45	8	13
2019	Science and technology	11	12	47	23	8	0	0	30	23	26
2019	Administration and operations	24	10	34	15	18	0	0	32	33	21
2019	Information technology	10	0	30	10	30	20	0	50	13	10
2019	None of the above	22	18	34	16	10	0	0	26	40	39
2018	Federal regulators	32	29	18	22	0	0	0	22	60	13
2018	Communications or public affairs	8	15	31	16	30	0	0	46	23	13
2018	Science and technology	20	22	35	23	0	0	0	23	42	23
2018	Administration and operations	0	11	40	20	23	0	6	45	12	17
2018	Other services to the public	7	33	29	19	0	13	0	22	45	15
2018	None of the above	24	20	21	10	21	0	4	32	46	32
2017	Federal regulators	30	32	28	0	0	0	10	0	68	10
2017	Communications or public affairs	0	21	18	22	39	0	0	61	21	14
2017	Science and technology	19	18	21	37	5	0	0	42	37	23
2017	Administration and operations	15	29	30	10	15	0	0	25	44	20
2017	Information technology	10	20	30	10	10	10	10	25	38	10
2017	Other services to the public	28	16	27	28	0	0	0	28	45	18
2017	None of the above	24	32	22	12	8	0	2	21	57	48
2014	Communications or public affairs	0	30	10	20	40	0	0	60	30	10
2014	Science and technology	19	14	29	15	24	0	0	39	33	21
2014	Administration and operations	20	34	20	11	15	0	0	26	54	26
2014	Information technology	0	23	23	46	8	0	0	54	23	13
2014	Other services to the public	25	20	35	15	0	0	5	16	48	20
2014	None of the above	18	32	21	18	6	5	0	25	52	49

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	34	0	33	27	7	0	0	34	34	15
2020	Science and technology	8	8	46	30	8	0	0	38	15	26
2020	Administration and operations	6	0	34	16	39	0	6	58	6	18
2020	Human resources	10	10	0	30	40	10	0	78	22	10
2020	Information technology	0	10	20	50	20	0	0	70	10	10
2020	Other services to the public	21	5	42	16	16	0	0	32	26	19
2020	None of the above	7	12	34	25	16	0	7	44	20	44
2019	Communications or public affairs	14	7	51	15	13	0	0	28	22	14
2019	Science and technology	8	23	19	34	16	0	0	50	31	26
2019	Administration and operations	18	15	32	29	5	0	0	34	33	21
2019	Information technology	0	0	30	50	20	0	0	70	0	10
2019	None of the above	15	7	45	20	10	3	0	32	22	40
2018	Federal regulators	23	20	27	30	0	0	0	30	43	14
2018	Communications or public affairs	30	8	31	31	0	0	0	31	38	13
2018	Science and technology	7	18	48	21	5	0	0	27	26	22
2018	Administration and operations	0	11	11	46	25	0	6	76	12	17
2018	Other services to the public	15	18	39	21	0	7	0	22	36	15
2018	None of the above	21	15	22	29	14	0	0	43	36	32
2017	Federal regulators	10	10	38	32	0	0	10	35	22	10
2017	Communications or public affairs	7	35	52	6	0	0	0	6	42	14
2017	Science and technology	5	17	29	40	10	0	0	49	22	24
2017	Administration and operations	5	10	49	26	10	0	0	36	15	20
2017	Information technology	0	10	40	30	20	0	0	50	10	10
2017	Other services to the public	17	16	33	22	11	0	0	33	33	18
2017	None of the above	9	19	41	19	10	0	2	30	28	48
2014	Communications or public affairs	10	30	60	0	0	0	0	0	40	10
2014	Science and technology	9	14	38	24	10	0	5	35	25	21
2014	Administration and operations	9	19	31	32	5	4	0	38	30	25
2014	Information technology	0	8	54	23	15	0	0	39	8	13
2014	Other services to the public	0	5	25	49	15	5	0	68	5	20
2014	None of the above	11	17	27	26	11	7	0	40	31	50

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	27	13	34	20	7	0	0	27	39	15
2020	Science and technology	0	8	39	42	12	0	0	54	8	26
2020	Administration and operations	0	30	6	24	35	0	6	62	32	17
2020	Human resources	20	10	0	20	40	0	10	67	33	10
2020	Information technology	30	20	10	20	20	0	0	40	50	10
2020	Other services to the public	21	11	26	32	11	0	0	42	32	19
2020	None of the above	4	24	34	16	13	2	7	31	31	46
2019	Communications or public affairs	16	6	63	8	8	0	0	16	22	13
2019	Science and technology	12	15	38	27	8	0	0	35	27	26
2019	Administration and operations	23	19	28	10	19	0	0	29	43	21
2019	Information technology	10	10	50	20	10	0	0	30	20	10
2019	None of the above	22	15	23	15	22	3	0	39	38	40
2018	Federal regulators	22	46	15	10	7	0	0	17	68	13
2018	Communications or public affairs	15	23	46	15	0	0	0	15	39	13
2018	Science and technology	25	23	42	5	5	0	0	10	48	23
2018	Administration and operations	11	34	17	11	25	0	0	37	46	17
2018	Other services to the public	18	27	28	21	0	6	0	22	48	15
2018	None of the above	36	15	25	6	14	0	4	20	54	32
2017	Federal regulators	10	42	38	0	0	0	10	0	57	10
2017	Communications or public affairs	15	34	40	0	0	0	11	0	56	14
2017	Science and technology	9	17	52	12	5	4	0	18	28	24
2017	Administration and operations	31	10	29	19	10	0	0	30	41	20
2017	Information technology	40	10	10	40	0	0	0	40	50	10
2017	Other services to the public	17	33	22	11	17	0	0	28	50	18
2017	None of the above	11	31	33	13	9	0	4	22	44	48
2014	Communications or public affairs	30	30	31	10	0	0	0	10	59	10
2014	Science and technology	14	33	29	5	5	9	5	11	55	21
2014	Administration and operations	16	8	33	31	8	4	0	41	25	26
2014	Information technology	15	23	38	23	0	0	0	23	38	13
2014	Other services to the public	10	20	40	15	10	0	5	26	32	20
2014	None of the above	12	19	25	26	11	7	0	40	33	50

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	0	7	61	7	19	7	0	28	7	15
2020	Science and technology	4	8	15	31	35	4	4	71	13	26
2020	Administration and operations	6	22	11	22	27	6	6	56	32	18
2020	Human resources	0	0	20	30	50	0	0	80	0	10
2020	Information technology	0	0	20	30	50	0	0	80	0	10
2020	Other services to the public	11	11	16	37	26	0	0	63	21	19
2020	None of the above	0	11	22	38	22	2	5	64	12	45
2019	Communications or public affairs	0	23	47	14	16	0	0	30	23	13
2019	Science and technology	12	0	18	43	23	0	4	69	12	26
2019	Administration and operations	10	19	33	20	13	5	0	34	31	21
2019	Information technology	0	0	0	60	30	0	10	100	0	10
2019	None of the above	6	15	18	33	17	5	5	56	24	40
2018	Federal regulators	22	22	35	7	14	0	0	22	43	13
2018	Communications or public affairs	8	8	31	39	15	0	0	54	15	13
2018	Science and technology	16	30	14	31	4	5	0	36	49	23
2018	Administration and operations	11	29	43	11	6	0	0	17	40	17
2018	Other services to the public	7	26	19	35	6	0	7	44	35	15
2018	None of the above	31	11	22	12	17	4	4	31	46	32
2017	Federal regulators	0	0	20	50	10	10	10	75	0	10
2017	Communications or public affairs	0	7	51	22	0	19	0	28	9	13
2017	Science and technology	5	4	24	49	19	0	0	68	8	24
2017	Administration and operations	15	10	21	19	35	0	0	54	26	20
2017	Information technology	0	30	10	20	30	0	10	56	33	10
2017	Other services to the public	0	11	39	33	11	6	0	47	12	18
2017	None of the above	2	8	27	40	18	0	4	61	11	47
2014	Communications or public affairs	0	19	51	10	19	0	0	30	19	10
2014	Science and technology	0	5	33	38	19	5	0	60	5	21
2014	Administration and operations	8	8	30	37	4	8	4	47	19	26
2014	Information technology	0	23	23	23	31	0	0	54	23	13
2014	Other services to the public	0	5	20	45	25	0	5	73	5	20
2014	None of the above	0	4	27	37	23	9	0	66	4	50

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	13	20	20	40	7	0	0	47	33	15
2020	Science and technology	12	8	39	30	12	0	0	42	19	26
2020	Administration and operations	17	11	17	22	22	0	11	50	32	18
2020	Human resources	0	0	20	20	40	10	10	75	0	10
2020	Information technology	0	10	20	20	50	0	0	70	10	10
2020	Other services to the public	11	26	47	11	5	0	0	16	37	19
2020	None of the above	11	42	18	16	9	0	5	26	56	45
2019	Communications or public affairs	0	16	39	8	32	6	0	42	17	13
2019	Science and technology	23	19	31	19	8	0	0	26	42	26
2019	Administration and operations	19	19	34	14	14	0	0	27	38	21
2019	Information technology	10	10	20	0	40	20	0	50	25	10
2019	None of the above	15	30	35	10	8	3	0	18	46	40
2018	Federal regulators	14	46	40	0	0	0	0	0	60	13
2018	Communications or public affairs	8	30	23	16	15	8	0	34	41	13
2018	Science and technology	25	26	27	15	7	0	0	23	51	23
2018	Administration and operations	6	17	17	43	17	0	0	60	23	17
2018	Other services to the public	15	24	35	19	0	7	0	20	42	15
2018	None of the above	21	24	28	20	4	3	0	25	47	32
2017	Federal regulators	20	38	42	0	0	0	0	0	58	10
2017	Communications or public affairs	0	8	34	27	12	18	0	48	10	14
2017	Science and technology	14	26	36	16	9	0	0	24	40	24
2017	Administration and operations	19	15	45	10	10	0	0	20	34	20
2017	Information technology	0	20	30	20	20	0	10	44	22	10
2017	Other services to the public	34	21	33	6	6	0	0	11	55	18
2017	None of the above	19	29	33	12	7	0	0	19	48	48
2014	Communications or public affairs	0	19	10	41	30	0	0	70	19	10
2014	Science and technology	24	10	47	9	5	0	5	15	35	21
2014	Administration and operations	21	26	30	14	8	0	0	22	47	26
2014	Information technology	0	31	23	23	23	0	0	46	31	13
2014	Other services to the public	30	15	25	20	0	0	10	22	50	20
2014	None of the above	19	27	25	10	11	7	0	23	50	50

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	7	7	53	27	7	0	0	34	13	15
2020	Science and technology	4	4	57	23	12	0	0	35	8	26
2020	Administration and operations	0	22	22	44	6	0	6	52	24	18
2020	Information technology	0	0	20	50	30	0	0	80	0	10
2020	Other services to the public	0	16	37	42	5	0	0	47	16	19
2020	None of the above	9	7	31	35	15	2	2	52	16	46
2019	Communications or public affairs	0	8	31	45	16	0	0	61	8	13
2019	Science and technology	8	16	34	35	4	4	0	41	24	26
2019	Administration and operations	0	23	48	24	5	0	0	29	23	21
2019	Information technology	0	10	10	40	40	0	0	80	10	10
2019	None of the above	13	10	37	26	12	3	0	39	23	40

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	40	39	13	0	0	7	0	86	0	15
2020	Science and technology	30	27	19	8	4	8	4	65	13	26
2020	Administration and operations	33	17	11	11	0	11	17	69	16	18
2020	Human resources	80	10	0	0	0	0	10	100	0	10
2020	Information technology	50	30	10	10	0	0	0	80	10	10
2020	Other services to the public	11	32	37	11	11	0	0	42	21	19
2020	None of the above	35	19	13	13	9	2	9	61	24	46
2019	Communications or public affairs	35	22	0	7	29	0	7	61	39	14
2019	Science and technology	15	34	27	16	4	4	0	51	20	26
2019	Administration and operations	27	24	15	15	14	5	0	54	30	21
2019	Information technology	80	0	20	0	0	0	0	80	0	10
2019	None of the above	31	17	17	13	20	0	3	49	33	40
2018	Federal regulators	13	20	30	7	30	0	0	33	36	14
2018	Communications or public affairs	15	38	16	31	0	0	0	53	31	13
2018	Science and technology	25	16	7	14	37	0	0	42	51	23
2018	Administration and operations	44	25	19	13	0	0	0	69	13	16
2018	Other services to the public	6	45	8	6	17	6	14	62	28	16
2018	None of the above	18	7	6	17	33	7	12	31	62	32
2017	Federal regulators	22	10	10	28	30	0	0	32	58	10
2017	Communications or public affairs	26	27	8	7	13	11	7	65	25	14
2017	Science and technology	9	20	8	21	38	0	4	29	62	24
2017	Administration and operations	25	15	20	15	9	5	10	48	28	20
2017	Information technology	50	40	0	0	0	10	0	100	0	10
2017	Other services to the public	22	22	28	0	22	6	0	46	23	18
2017	None of the above	27	27	10	8	21	4	2	58	31	48
2014	Communications or public affairs	31	31	10	19	0	9	0	67	21	10
2014	Science and technology	19	24	5	10	33	4	5	47	47	21
2014	Administration and operations	27	22	19	8	13	0	11	55	24	26
2014	Information technology	23	38	23	0	0	8	8	73	0	13
2014	Other services to the public	30	20	25	0	10	5	10	59	12	20
2014	None of the above	19	28	16	22	7	4	4	51	32	50

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	66	20	7	7	0	0	0	87	7	15
2020	Science and technology	56	12	12	16	4	0	0	68	20	25
2020	Administration and operations	66	17	0	11	6	0	0	83	17	18
2020	Human resources	100	0	0	0	0	0	0	100	0	10
2020	Information technology	90	10	0	0	0	0	0	100	0	10
2020	Other services to the public	32	37	11	10	11	0	0	68	21	19
2020	None of the above	49	27	11	6	7	0	0	76	13	46
2019	Communications or public affairs	57	22	0	14	7	0	0	78	22	14
2019	Science and technology	49	24	19	8	0	0	0	73	8	26
2019	Administration and operations	47	29	14	5	0	5	0	80	5	21
2019	Information technology	100	0	0	0	0	0	0	100	0	10
2019	None of the above	45	20	10	10	15	0	0	65	25	40
2018	Federal regulators	33	21	0	23	23	0	0	54	46	14
2018	Communications or public affairs	30	54	8	8	0	0	0	84	8	13
2018	Science and technology	21	24	13	19	23	0	0	45	42	23
2018	Administration and operations	31	38	6	19	6	0	0	69	25	16
2018	Other services to the public	47	25	6	11	12	0	0	72	23	16
2018	None of the above	32	10	14	10	32	3	0	43	43	32
2017	Federal regulators	32	40	20	8	0	0	0	72	8	10
2017	Communications or public affairs	33	54	0	7	7	0	0	87	13	14
2017	Science and technology	24	34	20	4	17	0	0	58	21	24
2017	Administration and operations	56	25	0	4	15	0	0	80	20	20
2017	Information technology	80	20	0	0	0	0	0	100	0	10
2017	Other services to the public	32	28	0	28	11	0	0	61	39	18
2017	None of the above	38	32	8	9	11	2	0	72	20	47
2014	Communications or public affairs	59	20	0	20	0	0	0	80	20	10
2014	Science and technology	28	30	10	9	23	0	0	58	32	21
2014	Administration and operations	30	46	12	4	8	0	0	76	12	26
2014	Information technology	46	38	15	0	0	0	0	85	0	13
2014	Other services to the public	40	35	5	10	5	0	5	79	16	20
2014	None of the above	29	42	8	14	8	0	0	70	22	49

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	71	14	14	0	0	0	0	86	0	14
2020	Science and technology	57	23	8	4	8	0	0	81	12	26
2020	Administration and operations	89	11	0	0	0	0	0	100	0	18
2020	Information technology	100	0	0	0	0	0	0	100	0	10
2020	Other services to the public	32	47	11	11	0	0	0	79	11	19
2020	None of the above	60	22	2	11	2	0	2	84	13	46
2019	Communications or public affairs	58	20	0	14	7	0	0	78	22	14
2019	Science and technology	36	48	8	8	0	0	0	84	8	25
2019	Administration and operations	37	44	5	4	5	5	0	85	9	21
2019	Information technology	100	0	0	0	0	0	0	100	0	10
2019	None of the above	56	22	2	13	8	0	0	78	20	40
2018	Federal regulators	22	39	8	7	25	0	0	60	32	13
2018	Communications or public affairs	46	46	0	8	0	0	0	92	8	13
2018	Science and technology	28	32	4	23	14	0	0	59	37	23
2018	Administration and operations	56	31	13	0	0	0	0	88	0	16
2018	Other services to the public	33	51	0	17	0	0	0	83	17	16
2018	None of the above	32	12	8	34	14	0	0	43	48	32
2017	Federal regulators	32	40	8	20	0	0	0	72	20	10
2017	Communications or public affairs	51	29	7	13	0	0	0	80	13	14
2017	Science and technology	16	33	13	25	13	0	0	49	38	24
2017	Administration and operations	30	55	5	5	5	0	0	85	10	20
2017	Information technology	80	20	0	0	0	0	0	100	0	10
2017	Other services to the public	38	40	6	11	6	0	0	78	16	18
2017	None of the above	32	44	6	8	10	0	0	75	19	48
2014	Communications or public affairs	20	59	0	20	0	0	0	80	20	10
2014	Science and technology	33	19	10	19	19	0	0	52	38	21
2014	Administration and operations	58	33	4	0	4	0	0	92	4	26
2014	Information technology	77	23	0	0	0	0	0	100	0	13
2014	Other services to the public	44	40	0	5	5	0	5	89	11	20
2014	None of the above	40	41	10	8	2	0	0	81	9	50

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	54	39	7	0	0	0	0	93	0	15
2020	Science and technology	38	46	12	4	0	0	0	85	4	26
2020	Administration and operations	55	34	11	0	0	0	0	89	0	18
2020	Human resources	90	10	0	0	0	0	0	100	0	10
2020	Other services to the public	26	47	11	11	5	0	0	74	16	19
2020	None of the above	46	38	2	7	6	0	0	84	13	45
2019	Communications or public affairs	64	14	0	14	7	0	0	78	22	14
2019	Science and technology	45	32	15	8	0	0	0	77	8	26
2019	Administration and operations	37	39	15	9	0	0	0	77	9	21
2019	Information technology	80	10	10	0	0	0	0	90	0	10
2019	None of the above	57	17	5	15	5	0	0	74	21	39
2018	Federal regulators	27	34	23	7	0	0	10	67	7	14
2018	Communications or public affairs	46	39	15	0	0	0	0	85	0	13
2018	Science and technology	34	40	10	4	13	0	0	73	16	23
2018	Administration and operations	31	56	6	6	0	0	0	88	6	16
2018	Other services to the public	53	36	0	6	0	6	0	94	6	16
2018	None of the above	35	18	21	17	9	0	0	53	26	32

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	61	7	7	0	0	26	0	91	0	15
2020	Science and technology	57	27	8	4	0	4	0	88	4	26
2020	Administration and operations	50	6	17	6	6	11	6	66	13	18
2020	Human resources	60	10	0	0	0	10	20	100	0	10
2020	Information technology	80	10	0	0	10	0	0	90	10	10
2020	Other services to the public	47	32	21	0	0	0	0	79	0	19
2020	None of the above	72	13	2	4	2	4	2	91	7	46

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	66	27	7	0	0	0	0	93	0	15
2020	Science and technology	69	27	0	4	0	0	0	96	4	26
2020	Administration and operations	50	34	11	0	0	0	6	88	0	18
2020	Human resources	80	20	0	0	0	0	0	100	0	10
2020	Information technology	30	40	10	10	0	0	10	78	11	10
2020	Other services to the public	32	42	11	11	5	0	0	74	16	19
2020	None of the above	52	19	9	7	7	0	7	76	14	46
2019	Communications or public affairs	64	14	14	7	0	0	0	78	7	14
2019	Science and technology	65	19	12	4	0	0	0	85	4	26
2019	Administration and operations	47	20	28	0	0	0	5	70	0	21
2019	Information technology	50	20	10	10	0	10	0	78	11	10
2019	None of the above	52	27	8	5	5	0	3	82	10	40

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	66	20	7	7	0	0	0	87	7	15
2020	Science and technology	65	23	4	4	4	0	0	88	8	26
2020	Administration and operations	44	39	11	0	0	6	0	88	0	18
2020	Human resources	80	10	10	0	0	0	0	90	0	10
2020	Information technology	30	50	10	10	0	0	0	80	10	10
2020	Other services to the public	32	47	5	5	5	5	0	83	11	19
2020	None of the above	49	17	14	7	7	2	5	71	15	45
2019	Communications or public affairs	49	22	0	22	7	0	0	71	29	14
2019	Science and technology	53	31	15	0	0	0	0	85	0	26
2019	Administration and operations	52	25	10	14	0	0	0	76	14	21
2019	Information technology	60	30	0	10	0	0	0	90	10	10
2019	None of the above	43	20	15	12	5	0	5	66	18	40
2018	Federal regulators	33	30	20	0	16	0	0	64	16	14
2018	Communications or public affairs	46	39	0	8	8	0	0	85	15	13
2018	Science and technology	32	28	23	4	14	0	0	60	17	23
2018	Administration and operations	66	17	11	6	0	0	0	83	6	17
2018	Other services to the public	45	25	0	17	6	8	0	76	24	16
2018	None of the above	28	22	18	6	19	0	8	54	27	32
2017	Federal regulators	50	22	10	18	0	0	0	72	18	10
2017	Communications or public affairs	37	35	13	8	7	0	0	72	15	14
2017	Science and technology	29	24	23	13	8	0	4	55	22	24
2017	Administration and operations	41	25	10	15	9	0	0	66	24	20
2017	Information technology	30	30	30	10	0	0	0	60	10	10
2017	Other services to the public	44	23	11	11	12	0	0	66	22	18
2017	None of the above	31	42	10	12	0	0	4	76	13	48
2014	Communications or public affairs	20	30	19	31	0	0	0	50	31	10
2014	Science and technology	38	33	10	15	5	0	0	70	20	21
2014	Administration and operations	42	27	15	8	9	0	0	69	16	26
2014	Information technology	23	54	23	0	0	0	0	77	0	13
2014	Other services to the public	60	20	10	5	0	0	5	84	5	20
2014	None of the above	31	41	6	6	8	7	2	79	15	50

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	80	7	7	7	0	0	0	87	7	15
2020	Science and technology	69	12	12	4	0	4	0	84	4	26
2020	Administration and operations	44	39	11	0	6	0	0	83	6	18
2020	Human resources	60	20	20	0	0	0	0	80	0	10
2020	Information technology	50	20	30	0	0	0	0	70	0	10
2020	Other services to the public	26	26	21	11	5	5	5	59	18	19
2020	None of the above	47	13	13	4	11	2	9	68	17	46

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	66	27	0	7	0	0	0	93	7	15
2020	Science and technology	54	31	12	4	0	0	0	85	4	26
2020	Administration and operations	61	22	17	0	0	0	0	83	0	18
2020	Human resources	80	20	0	0	0	0	0	100	0	10
2020	Information technology	50	30	20	0	0	0	0	80	0	10
2020	Other services to the public	37	26	26	5	5	0	0	63	11	19
2020	None of the above	61	13	15	4	4	0	2	75	9	46
2019	Communications or public affairs	42	14	7	14	22	0	0	57	36	14
2019	Science and technology	65	16	12	4	4	0	0	81	8	26
2019	Administration and operations	52	25	0	15	9	0	0	77	23	21
2019	Information technology	80	10	0	10	0	0	0	90	10	10
2019	None of the above	43	23	10	15	5	0	3	69	21	39
2018	Federal regulators	27	44	7	16	7	0	0	70	23	14
2018	Communications or public affairs	54	23	8	15	0	0	0	77	15	13
2018	Science and technology	34	45	0	13	9	0	0	79	21	23
2018	Administration and operations	60	23	6	11	0	0	0	83	11	17
2018	Other services to the public	47	34	0	0	19	0	0	81	19	16
2018	None of the above	32	16	16	9	18	0	8	52	30	31
2017	Federal regulators	42	10	20	18	10	0	0	52	28	10
2017	Communications or public affairs	46	25	22	7	0	0	0	71	7	14
2017	Science and technology	41	20	14	25	0	0	0	60	25	24
2017	Administration and operations	55	10	15	5	15	0	0	65	20	20
2017	Information technology	50	10	40	0	0	0	0	60	0	10
2017	Other services to the public	50	17	28	0	6	0	0	67	6	18
2017	None of the above	47	23	6	10	11	0	2	72	21	48
2014	Communications or public affairs	41	18	41	0	0	0	0	59	0	10
2014	Science and technology	43	38	0	0	19	0	0	81	19	21
2014	Administration and operations	30	41	12	12	4	0	0	72	16	26
2014	Information technology	31	54	15	0	0	0	0	85	0	13
2014	Other services to the public	70	20	5	5	0	0	0	90	5	20
2014	None of the above	32	37	4	12	6	7	2	76	19	50

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Communications or public affairs	47	53	15
2020	Science and technology	50	50	26
2020	Administration and operations	56	44	18
2020	Human resources	30	70	10
2020	Information technology	40	60	10
2020	Other services to the public	39	61	18
2020	None of the above	40	60	46

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	67	13	0	7	0	0	13	92	8	15
2020	Science and technology	69	19	8	0	0	0	4	92	0	26
2020	Administration and operations	72	11	11	0	0	0	6	88	0	18
2020	Human resources	90	0	0	0	0	10	0	100	0	10
2020	Information technology	50	20	20	0	0	0	10	78	0	10
2020	Other services to the public	74	5	5	5	5	0	5	83	11	19
2020	None of the above	67	9	11	0	0	2	11	88	0	46

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	73	13	0	13	0	0	0	87	13	15
2020	Science and technology	81	15	4	0	0	0	0	96	0	26
2020	Administration and operations	72	11	17	0	0	0	0	83	0	18
2020	Human resources	80	10	10	0	0	0	0	90	0	10
2020	Information technology	30	60	10	0	0	0	0	90	0	10
2020	Other services to the public	53	26	5	11	5	0	0	79	16	19
2020	None of the above	63	6	13	7	4	2	4	74	12	46
2019	Communications or public affairs	44	27	0	22	7	0	0	71	29	14
2019	Science and technology	77	15	4	4	0	0	0	92	4	26
2019	Administration and operations	72	5	10	14	0	0	0	76	14	21
2019	Information technology	70	20	10	0	0	0	0	90	0	10
2019	None of the above	47	28	8	10	3	0	5	79	13	40
2018	Federal regulators	33	30	7	7	16	0	7	68	25	14
2018	Communications or public affairs	54	8	15	8	15	0	0	62	23	13
2018	Science and technology	43	23	8	7	19	0	0	66	26	23
2018	Administration and operations	57	31	6	6	0	0	0	89	6	17
2018	Other services to the public	53	12	0	30	6	0	0	64	36	16
2018	None of the above	37	18	14	10	12	0	8	60	24	32
2017	Federal regulators	52	20	10	8	10	0	0	72	18	10
2017	Communications or public affairs	64	14	8	14	0	0	0	78	14	14
2017	Science and technology	45	17	14	17	8	0	0	62	25	24
2017	Administration and operations	50	21	15	0	15	0	0	71	15	20
2017	Information technology	40	40	0	20	0	0	0	80	20	10
2017	Other services to the public	49	29	11	5	6	0	0	78	11	18
2017	None of the above	48	21	13	7	6	0	5	73	14	46
2014	Communications or public affairs	31	29	10	31	0	0	0	59	31	10
2014	Science and technology	47	14	0	20	19	0	0	61	39	21
2014	Administration and operations	50	26	12	0	13	0	0	76	13	26
2014	Information technology	61	31	8	0	0	0	0	92	0	13
2014	Other services to the public	75	15	0	5	0	0	5	95	5	20
2014	None of the above	46	29	10	6	8	0	2	76	14	50

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	46	20	27	7	0	0	0	66	7	15
2020	Science and technology	38	27	12	8	0	15	0	77	9	26
2020	Administration and operations	61	22	6	6	0	6	0	88	6	18
2020	Human resources	80	20	0	0	0	0	0	100	0	10
2020	Information technology	40	40	10	10	0	0	0	80	10	10
2020	Other services to the public	42	26	11	5	16	0	0	68	21	19
2020	None of the above	30	31	11	7	11	9	2	68	20	46
2019	Communications or public affairs	49	29	14	7	0	0	0	78	7	14
2019	Science and technology	26	35	20	8	8	4	0	64	16	26
2019	Administration and operations	33	24	19	10	9	5	0	60	19	21
2019	Information technology	40	20	10	20	0	10	0	67	22	10
2019	None of the above	30	18	21	8	17	8	0	51	27	40
2018	Federal regulators	13	20	23	21	23	0	0	33	44	14
2018	Communications or public affairs	54	8	15	15	8	0	0	61	23	13
2018	Science and technology	25	23	19	4	21	8	0	52	27	23
2018	Administration and operations	43	46	0	6	0	6	0	94	6	17
2018	Other services to the public	25	25	19	25	0	6	0	53	26	16
2018	None of the above	16	17	14	21	24	6	4	36	49	32
2017	Federal regulators	10	22	28	10	20	10	0	35	33	10
2017	Communications or public affairs	27	20	7	34	0	11	0	54	39	14
2017	Science and technology	15	26	20	21	17	0	0	41	39	24
2017	Administration and operations	21	30	9	25	5	10	0	56	33	20
2017	Information technology	30	30	30	0	0	10	0	67	0	10
2017	Other services to the public	27	28	0	16	17	11	0	62	38	18
2017	None of the above	18	31	13	15	13	11	0	55	31	48
2014	Communications or public affairs	69	31	0	0	0	0	0	100	0	10
2014	Science and technology	14	33	10	19	9	14	0	55	33	21
2014	Administration and operations	35	22	15	25	0	4	0	59	26	26
2014	Information technology	31	39	8	8	0	15	0	82	9	13
2014	Other services to the public	45	20	5	15	0	15	0	76	18	20
2014	None of the above	25	41	10	17	6	2	0	67	23	50

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	26	40	20	13	0	0	0	66	13	15
2020	Science and technology	38	19	31	12	0	0	0	57	12	26
2020	Administration and operations	61	28	0	11	0	0	0	89	11	18
2020	Human resources	80	20	0	0	0	0	0	100	0	10
2020	Information technology	40	30	10	20	0	0	0	70	20	10
2020	Other services to the public	32	26	16	16	11	0	0	58	26	19
2020	None of the above	30	24	18	13	9	4	2	58	23	46
2019	Communications or public affairs	49	22	29	0	0	0	0	71	0	14
2019	Science and technology	22	35	15	16	8	4	0	60	24	26
2019	Administration and operations	37	20	20	15	9	0	0	57	23	21
2019	Information technology	40	20	20	10	10	0	0	60	20	10
2019	None of the above	25	20	8	27	18	3	0	46	46	40
2018	Federal regulators	0	13	23	21	43	0	0	13	64	14
2018	Communications or public affairs	54	8	15	23	0	0	0	61	23	13
2018	Science and technology	13	34	15	13	21	4	0	49	36	23
2018	Administration and operations	48	29	6	17	0	0	0	77	17	17
2018	Other services to the public	25	12	19	11	33	0	0	36	44	16
2018	None of the above	24	7	10	23	30	3	4	33	57	32
2017	Federal regulators	0	32	20	28	20	0	0	32	48	10
2017	Communications or public affairs	27	35	25	13	0	0	0	62	13	14
2017	Science and technology	16	29	8	20	26	0	0	45	47	24
2017	Administration and operations	26	25	10	30	9	0	0	50	39	20
2017	Information technology	30	20	50	0	0	0	0	50	0	10
2017	Other services to the public	16	28	6	11	34	6	0	46	48	18
2017	None of the above	14	25	13	19	27	2	0	39	48	48
2014	Communications or public affairs	60	30	10	0	0	0	0	90	0	10
2014	Science and technology	4	52	10	15	19	0	0	56	34	21
2014	Administration and operations	27	25	12	20	16	0	0	52	36	26
2014	Information technology	31	54	15	0	0	0	0	85	0	13
2014	Other services to the public	20	35	9	25	5	5	0	58	32	20
2014	None of the above	30	29	8	20	11	2	0	61	32	50

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	33	20	34	13	0	0	0	53	13	15
2020	Science and technology	23	39	19	15	0	4	0	64	16	26
2020	Administration and operations	44	39	0	0	6	11	0	94	6	18
2020	Human resources	80	20	0	0	0	0	0	100	0	10
2020	Information technology	30	50	10	10	0	0	0	80	10	10
2020	Other services to the public	21	32	16	21	11	0	0	53	32	19
2020	None of the above	23	24	18	17	6	9	2	54	27	46
2019	Communications or public affairs	49	15	22	14	0	0	0	64	14	14
2019	Science and technology	8	46	23	16	8	0	0	53	23	26
2019	Administration and operations	29	21	26	15	9	0	0	50	25	20
2019	Information technology	30	20	0	30	10	10	0	56	44	10
2019	None of the above	22	15	8	33	20	3	0	38	54	40
2018	Federal regulators	7	13	16	27	36	0	0	20	64	14
2018	Communications or public affairs	23	23	30	23	0	0	0	46	23	13
2018	Science and technology	5	42	24	7	18	4	0	49	26	23
2018	Administration and operations	34	43	0	17	0	6	0	82	18	17
2018	Other services to the public	6	25	6	27	25	12	0	35	59	16
2018	None of the above	16	4	15	32	18	7	8	23	59	32
2017	Federal regulators	0	10	60	10	20	0	0	10	30	10
2017	Communications or public affairs	14	27	13	21	0	25	0	54	28	14
2017	Science and technology	12	22	16	25	22	4	0	35	48	24
2017	Administration and operations	15	35	5	29	10	5	0	53	41	20
2017	Information technology	30	10	20	30	0	10	0	44	33	10
2017	Other services to the public	11	22	23	22	22	0	0	33	44	18
2017	None of the above	8	24	9	32	25	2	0	33	59	48
2014	Communications or public affairs	31	49	20	0	0	0	0	80	0	10
2014	Science and technology	0	38	10	24	19	9	0	41	48	21
2014	Administration and operations	16	33	11	28	8	4	0	51	37	26
2014	Information technology	15	15	54	16	0	0	0	31	16	13
2014	Other services to the public	20	25	20	30	0	5	0	47	32	20
2014	None of the above	21	34	6	25	10	4	0	58	36	50

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	19	27	40	7	7	0	0	46	13	15
2020	Science and technology	31	50	19	0	0	0	0	81	0	26
2020	Administration and operations	55	22	6	6	11	0	0	78	17	18
2020	Human resources	60	40	0	0	0	0	0	100	0	10
2020	Information technology	20	50	10	10	0	10	0	78	11	10
2020	Other services to the public	26	26	16	16	16	0	0	53	32	19
2020	None of the above	25	22	16	13	15	4	4	52	31	46
2019	Communications or public affairs	20	44	14	22	0	0	0	64	22	14
2019	Science and technology	19	42	19	16	4	0	0	61	19	26
2019	Administration and operations	19	28	15	20	14	5	0	50	35	21
2019	Information technology	30	40	10	0	10	10	0	78	11	10
2019	None of the above	17	25	5	18	30	5	0	44	50	40
2018	Federal regulators	0	13	23	27	36	0	0	13	64	14
2018	Communications or public affairs	15	31	39	15	0	0	0	46	15	13
2018	Science and technology	17	32	22	4	21	4	0	51	26	23
2018	Administration and operations	54	34	6	6	0	0	0	89	6	17
2018	Other services to the public	6	36	22	11	25	0	0	42	36	16
2018	None of the above	13	14	8	24	31	7	4	30	61	32
2017	Federal regulators	0	30	22	18	20	10	0	33	43	10
2017	Communications or public affairs	12	60	20	7	0	0	0	72	7	14
2017	Science and technology	21	24	16	21	18	0	0	45	39	24
2017	Administration and operations	21	25	20	10	25	0	0	45	35	20
2017	Information technology	30	20	30	0	20	0	0	50	20	10
2017	Other services to the public	16	28	6	16	28	6	0	47	47	18
2017	None of the above	8	28	17	23	21	2	0	37	45	48
2014	Communications or public affairs	59	31	10	0	0	0	0	90	0	10
2014	Science and technology	9	28	15	10	24	14	0	44	39	21
2014	Administration and operations	16	21	35	15	13	0	0	37	28	26
2014	Information technology	31	23	15	23	0	8	0	58	25	13
2014	Other services to the public	25	15	24	15	15	5	0	43	32	20
2014	None of the above	25	24	4	26	10	11	0	56	40	49

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	53	40	0	7	0	0	0	93	7	15
2020	Science and technology	65	31	0	4	0	0	0	96	4	26
2020	Administration and operations	62	22	11	0	6	0	0	83	6	18
2020	Human resources	100	0	0	0	0	0	0	100	0	10
2020	Information technology	80	20	0	0	0	0	0	100	0	10
2020	Other services to the public	63	26	0	0	0	5	5	100	0	19
2020	None of the above	54	18	20	2	0	2	4	77	2	46
2019	Communications or public affairs	78	22	0	0	0	0	0	100	0	14
2019	Science and technology	81	19	0	0	0	0	0	100	0	26
2019	Administration and operations	52	29	9	0	0	10	0	90	0	21
2019	Information technology	90	10	0	0	0	0	0	100	0	10
2019	None of the above	52	35	8	0	3	3	0	89	3	40

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	34	53	13	0	0	0	87	0	15
2020	Science and technology	39	54	0	8	0	0	92	8	26
2020	Administration and operations	72	28	0	0	0	0	100	0	18
2020	Human resources	70	30	0	0	0	0	100	0	10
2020	Information technology	40	60	0	0	0	0	100	0	10
2020	Other services to the public	53	32	11	5	0	0	84	5	19
2020	None of the above	41	37	15	7	0	0	78	7	46
2019	Communications or public affairs	64	29	0	7	0	0	93	7	14
2019	Science and technology	34	39	19	8	0	0	73	8	26
2019	Administration and operations	42	34	10	4	5	5	81	9	21
2019	Information technology	80	20	0	0	0	0	100	0	10
2019	None of the above	32	41	15	5	7	0	73	12	40
2018	Federal regulators	7	50	23	20	0	0	57	20	14
2018	Communications or public affairs	61	31	8	0	0	0	92	0	13
2018	Science and technology	28	29	23	10	10	0	57	20	23
2018	Administration and operations	60	40	0	0	0	0	100	0	17
2018	Other services to the public	36	31	8	25	0	0	67	25	16
2018	None of the above	36	19	21	12	9	3	57	21	32
2017	Federal regulators	10	70	0	20	0	0	80	20	10
2017	Communications or public affairs	68	32	0	0	0	0	100	0	14
2017	Science and technology	37	36	9	8	10	0	73	18	24
2017	Administration and operations	40	40	10	0	9	0	81	9	20
2017	Information technology	40	30	30	0	0	0	70	0	10
2017	Other services to the public	27	45	17	6	6	0	72	11	18
2017	None of the above	30	26	13	22	9	0	57	30	47
2014	Communications or public affairs	69	31	0	0	0	0	100	0	10
2014	Science and technology	47	44	5	0	5	0	90	5	21
2014	Administration and operations	42	42	8	4	4	0	84	8	26
2014	Information technology	39	46	15	0	0	0	85	0	13
2014	Other services to the public	45	35	15	0	0	5	84	0	20
2014	None of the above	37	36	8	12	6	2	74	18	50

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	19	27	27	27	0	0	46	27	15
2020	Science and technology	12	39	26	16	4	4	52	20	26
2020	Administration and operations	28	44	17	6	6	0	72	11	18
2020	Human resources	50	20	10	20	0	0	70	20	10
2020	Information technology	30	60	10	0	0	0	90	0	10
2020	Other services to the public	11	42	16	21	11	0	53	32	19
2020	None of the above	13	33	33	11	6	2	48	18	45
2019	Communications or public affairs	14	13	29	29	8	7	29	39	14
2019	Science and technology	19	16	23	38	4	0	35	42	26
2019	Administration and operations	14	33	25	15	9	5	50	25	21
2019	Information technology	40	30	20	10	0	0	70	10	10
2019	None of the above	12	26	22	23	17	0	38	40	40

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	27	46	13	7	0	7	0	78	7	15
2020	Science and technology	38	23	15	19	0	0	4	64	20	26
2020	Administration and operations	50	22	17	11	0	0	0	72	11	18
2020	Human resources	80	10	0	10	0	0	0	90	10	10
2020	Information technology	40	30	10	0	10	10	0	78	11	10
2020	Other services to the public	16	42	11	16	11	5	0	61	28	19
2020	None of the above	44	25	2	14	9	7	0	74	24	45
2019	Communications or public affairs	42	14	14	22	7	0	0	57	29	14
2019	Science and technology	32	27	24	12	4	0	0	59	16	25
2019	Administration and operations	37	29	10	15	9	0	0	67	23	21
2019	Information technology	40	30	10	10	10	0	0	70	20	10
2019	None of the above	17	37	20	15	5	0	5	58	21	40
2018	Federal regulators	0	44	20	7	30	0	0	44	36	14
2018	Communications or public affairs	30	39	23	0	8	0	0	69	8	13
2018	Science and technology	24	34	14	18	5	5	0	61	24	23
2018	Administration and operations	57	37	6	0	0	0	0	94	0	17
2018	Other services to the public	44	24	19	0	13	0	0	67	13	16
2018	None of the above	31	30	0	17	18	6	0	64	36	32
2017	Federal regulators	30	32	18	20	0	0	0	62	20	10
2017	Communications or public affairs	12	49	7	21	0	11	0	69	23	14
2017	Science and technology	30	21	12	13	17	8	0	55	32	24
2017	Administration and operations	45	30	10	10	4	0	0	75	15	20
2017	Other services to the public	33	50	0	6	5	6	0	89	11	18
2017	None of the above	31	37	9	11	10	2	0	69	22	48
2014	Communications or public affairs	50	19	10	10	0	10	0	77	11	10
2014	Science and technology	38	28	10	14	10	0	0	66	24	21
2014	Administration and operations	27	44	8	12	0	0	8	77	14	26
2014	Information technology	31	31	31	8	0	0	0	61	8	13
2014	Other services to the public	55	35	5	5	0	0	0	90	5	20
2014	None of the above	34	35	4	11	12	4	0	72	24	50

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	29	35	29	7	0	0	64	7	14
2020	Science and technology	31	30	27	12	0	0	61	12	26
2020	Administration and operations	55	28	17	0	0	0	83	0	18
2020	Human resources	80	20	0	0	0	0	100	0	10
2020	Information technology	30	30	20	10	10	0	60	20	10
2020	Other services to the public	16	42	26	11	0	5	61	11	19
2020	None of the above	43	26	13	11	2	4	73	14	46
2019	Communications or public affairs	22	42	14	14	0	7	69	16	14
2019	Science and technology	23	42	24	4	8	0	65	12	26
2019	Administration and operations	50	15	10	15	9	0	65	25	20
2019	Information technology	60	30	10	0	0	0	90	0	10
2019	None of the above	32	23	20	20	3	3	56	23	40
2018	Federal regulators	7	27	24	20	23	0	33	43	14
2018	Communications or public affairs	23	38	23	15	0	0	61	15	13
2018	Science and technology	24	25	33	0	18	0	49	18	23
2018	Administration and operations	54	40	0	6	0	0	94	6	17
2018	Other services to the public	30	31	20	11	8	0	61	19	16
2018	None of the above	19	37	14	12	15	3	57	28	32

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	34	20	13	7	0	20	6	73	9	15
2020	Science and technology	32	20	24	8	12	4	0	54	21	25
2020	Administration and operations	38	17	6	17	6	11	6	66	27	18
2020	Human resources	60	20	10	10	0	0	0	80	10	10
2020	Information technology	30	30	0	20	10	10	0	67	33	10
2020	Other services to the public	32	26	16	10	16	0	0	58	26	19
2020	None of the above	32	13	9	22	11	9	4	52	38	46
2019	Communications or public affairs	15	22	7	14	7	22	13	56	33	14
2019	Science and technology	32	12	19	20	12	4	0	46	34	25
2019	Administration and operations	23	19	20	10	18	10	0	47	31	21
2019	Information technology	50	10	10	0	30	0	0	60	30	10
2019	None of the above	15	20	30	10	15	5	5	38	28	40
2018	Federal regulators	13	7	27	23	16	13	0	23	45	14
2018	Communications or public affairs	8	8	31	15	0	31	8	25	25	13
2018	Science and technology	16	16	18	17	28	4	0	34	47	23
2018	Administration and operations	31	29	17	6	0	17	0	72	7	17
2018	Other services to the public	46	6	6	25	6	6	6	59	35	16
2018	None of the above	27	6	21	12	21	10	4	37	38	32
2017	Federal regulators	12	30	20	18	0	20	0	52	23	10
2017	Communications or public affairs	7	29	11	7	13	27	6	53	31	14
2017	Science and technology	25	17	16	21	17	4	0	44	40	24
2017	Administration and operations	19	20	15	25	5	10	5	46	35	20
2017	Information technology	10	40	10	20	0	20	0	63	25	10
2017	Other services to the public	23	16	27	6	22	6	0	41	30	18
2017	None of the above	16	31	19	9	14	4	7	53	26	48
2014	Communications or public affairs	19	20	31	20	0	9	0	44	22	10
2014	Science and technology	28	14	10	10	25	10	5	48	40	21
2014	Administration and operations	12	20	29	8	12	11	8	39	24	26
2014	Information technology	23	8	38	8	0	23	0	40	10	13
2014	Other services to the public	25	30	10	10	5	10	9	68	19	20
2014	None of the above	19	30	12	14	14	6	6	56	31	50

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	21	36	29	0	7	7	0	61	8	14
2020	Science and technology	30	27	19	15	8	0	0	57	23	26
2020	Administration and operations	44	39	0	6	6	6	0	88	12	18
2020	Human resources	40	30	10	10	10	0	0	70	20	10
2020	Information technology	40	20	30	0	10	0	0	60	10	10
2020	Other services to the public	5	26	26	21	16	0	5	33	39	19
2020	None of the above	13	24	13	24	11	9	7	43	41	46
2019	Communications or public affairs	42	29	29	0	0	0	0	71	0	14
2019	Science and technology	23	50	12	0	15	0	0	73	15	26
2019	Administration and operations	24	41	5	0	30	0	0	65	30	20
2019	Information technology	50	30	10	10	0	0	0	80	10	10
2019	None of the above	15	30	13	18	22	3	0	46	41	40
2018	Federal regulators	0	13	27	16	43	0	0	13	59	14
2018	Communications or public affairs	23	23	16	30	0	8	0	50	33	13
2018	Science and technology	13	22	26	18	21	0	0	34	39	23
2018	Administration and operations	43	29	6	11	6	6	0	76	18	17
2018	Other services to the public	17	13	12	13	31	14	0	35	51	16
2018	None of the above	13	13	21	6	36	12	0	29	47	32
2017	Federal regulators	10	22	28	30	0	10	0	35	33	10
2017	Communications or public affairs	19	52	15	14	0	0	0	71	14	14
2017	Science and technology	24	29	8	17	13	9	0	58	34	24
2017	Administration and operations	26	25	10	15	25	0	0	50	40	20
2017	Information technology	30	10	40	20	0	0	0	40	20	10
2017	Other services to the public	17	27	11	11	34	0	0	44	44	18
2017	None of the above	7	24	23	15	25	4	0	33	42	48
2014	Communications or public affairs	41	9	40	10	0	0	0	50	10	10
2014	Science and technology	14	39	15	5	23	4	0	56	29	21
2014	Administration and operations	34	15	28	12	12	0	0	48	24	26
2014	Information technology	31	23	31	8	8	0	0	54	15	13
2014	Other services to the public	15	30	10	30	5	5	5	50	39	20
2014	None of the above	12	29	20	18	12	8	0	45	33	49

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	20	20	33	7	13	7	0	43	22	15
2020	Science and technology	15	12	15	19	23	8	8	32	50	26
2020	Administration and operations	22	17	0	22	28	6	6	43	57	18
2020	Human resources	10	30	0	20	30	0	10	44	56	10
2020	Information technology	20	10	20	20	30	0	0	30	50	10
2020	Other services to the public	16	5	26	21	26	0	5	22	50	19
2020	None of the above	4	15	18	28	17	4	13	24	55	46
2019	Communications or public affairs	7	29	22	7	22	7	6	41	33	14
2019	Science and technology	8	16	12	38	23	0	4	24	63	26
2019	Administration and operations	18	15	15	10	33	5	5	36	48	21
2019	Information technology	20	10	40	10	20	0	0	30	30	10
2019	None of the above	13	13	13	15	32	3	12	30	56	40
2018	Federal regulators	7	7	14	10	63	0	0	13	73	14
2018	Communications or public affairs	8	15	8	39	15	0	15	27	64	13
2018	Science and technology	5	4	16	30	44	0	0	9	75	23
2018	Administration and operations	17	25	23	23	11	0	0	43	34	17
2018	Other services to the public	6	23	27	0	36	0	8	31	39	16
2018	None of the above	6	10	20	3	40	3	19	20	55	32
2017	Federal regulators	0	22	20	48	10	0	0	22	58	10
2017	Communications or public affairs	6	22	7	38	28	0	0	27	66	14
2017	Science and technology	0	24	21	5	39	4	8	27	49	24
2017	Administration and operations	5	25	30	10	25	0	4	32	37	20
2017	Information technology	10	20	20	30	20	0	0	30	50	10
2017	Other services to the public	6	22	17	16	34	0	6	29	53	18
2017	None of the above	10	4	21	8	42	0	15	16	59	48
2014	Communications or public affairs	10	20	0	50	19	0	0	31	69	10
2014	Science and technology	9	14	15	5	48	9	0	26	58	21
2014	Administration and operations	12	8	15	18	44	0	4	20	65	26
2014	Information technology	8	23	8	46	15	0	0	31	61	13
2014	Other services to the public	15	45	10	0	10	10	9	75	13	20
2014	None of the above	15	22	18	18	17	6	4	42	39	50

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	39	27	13	7	7	7	0	71	14	15
2020	Science and technology	73	15	0	4	8	0	0	88	12	26
2020	Administration and operations	55	28	11	6	0	0	0	83	6	18
2020	Human resources	80	0	20	0	0	0	0	80	0	10
2020	Information technology	60	10	10	20	0	0	0	70	20	10
2020	Other services to the public	47	32	5	5	0	5	5	88	6	19
2020	None of the above	52	26	15	0	0	0	7	84	0	46
2019	Communications or public affairs	42	44	7	0	0	7	0	92	0	14
2019	Science and technology	50	34	12	0	0	0	4	88	0	26
2019	Administration and operations	62	20	5	14	0	0	0	82	14	21
2019	None of the above	68	17	10	3	0	0	3	87	3	40

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	53	27	7	0	7	7	0	86	7	15
2020	Science and technology	54	27	12	4	4	0	0	81	8	26
2020	Administration and operations	50	17	17	6	11	0	0	66	17	18
2020	Human resources	50	30	10	0	0	0	10	89	0	10
2020	Information technology	70	20	0	10	0	0	0	90	10	10
2020	Other services to the public	47	16	11	11	5	5	5	71	18	19
2020	None of the above	45	20	17	2	7	0	9	71	10	46
2019	Communications or public affairs	49	22	22	0	8	0	0	71	8	14
2019	Science and technology	50	27	12	0	8	0	4	80	8	26
2019	Administration and operations	47	15	10	9	20	0	0	62	28	21
2019	None of the above	55	10	17	3	10	5	0	69	13	40

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	73	20	0	0	0	7	0	100	0	15
2020	Science and technology	81	4	4	0	8	4	0	88	8	26
2020	Administration and operations	78	11	6	0	0	6	0	94	0	18
2020	Human resources	60	10	10	0	0	0	20	88	0	10
2020	Information technology	100	0	0	0	0	0	0	100	0	10
2020	Other services to the public	68	11	5	0	0	5	11	94	0	19
2020	None of the above	72	6	6	7	2	0	7	84	10	46
2019	Communications or public affairs	78	7	0	7	0	0	8	92	8	14
2019	Science and technology	69	4	4	4	12	4	4	79	17	26
2019	Administration and operations	57	15	10	4	0	5	10	84	5	21
2019	None of the above	68	10	7	2	8	5	0	83	10	40

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	80	7	0	7	0	7	0	93	7	15
2020	Science and technology	85	8	0	0	4	4	0	96	4	26
2020	Administration and operations	72	17	0	6	0	0	6	94	6	18
2020	Human resources	80	0	10	0	0	0	10	89	0	10
2020	Information technology	100	0	0	0	0	0	0	100	0	10
2020	Other services to the public	74	5	0	0	0	5	16	100	0	19
2020	None of the above	78	5	2	0	0	5	11	97	0	45
2019	Communications or public affairs	80	0	0	0	0	0	20	100	0	14
2019	Science and technology	92	4	0	0	0	0	4	100	0	26
2019	Administration and operations	79	5	5	0	0	5	5	94	0	20
2019	None of the above	80	10	0	0	0	0	10	100	0	40

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	13	58	29	0	0	0	0	71	0	14
2020	Science and technology	19	62	15	4	0	0	0	81	4	26
2020	Administration and operations	33	39	22	0	0	0	6	76	0	18
2020	Human resources	70	30	0	0	0	0	0	100	0	10
2020	Information technology	20	70	10	0	0	0	0	90	0	10
2020	Other services to the public	16	47	11	16	5	5	0	67	22	19
2020	None of the above	17	37	20	22	4	0	0	54	26	46
2019	Communications or public affairs	42	29	29	0	0	0	0	71	0	14
2019	Science and technology	27	50	8	8	4	4	0	80	12	26
2019	Administration and operations	28	34	15	5	14	5	0	65	19	21
2019	Information technology	30	30	40	0	0	0	0	60	0	10
2019	None of the above	19	33	15	20	10	3	0	53	31	40
2018	Federal regulators	13	21	23	23	20	0	0	34	43	14
2018	Communications or public affairs	23	46	0	23	0	8	0	75	25	13
2018	Science and technology	22	29	23	12	14	0	0	51	26	23
2018	Administration and operations	37	34	23	0	0	6	0	76	0	17
2018	Other services to the public	25	32	6	19	12	6	0	61	33	16
2018	None of the above	24	10	21	20	25	0	0	35	45	32
2017	Federal regulators	22	30	28	20	0	0	0	52	20	10
2017	Communications or public affairs	12	48	22	0	0	18	0	74	0	14
2017	Science and technology	20	37	24	5	14	0	0	58	18	24
2017	Administration and operations	35	25	10	10	20	0	0	60	30	20
2017	Information technology	20	20	50	10	0	0	0	40	10	10
2017	Other services to the public	17	32	11	22	17	0	0	49	39	18
2017	None of the above	15	34	20	17	15	0	0	49	32	48

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	27	27	33	13	0	0	0	54	13	15
2020	Science and technology	19	70	8	0	4	0	0	88	4	26
2020	Administration and operations	50	39	6	0	0	6	0	94	0	18
2020	Human resources	90	10	0	0	0	0	0	100	0	10
2020	Information technology	50	30	20	0	0	0	0	80	0	10
2020	Other services to the public	26	37	21	5	5	0	5	67	11	19
2020	None of the above	54	24	9	9	2	2	0	80	11	46
2019	Communications or public affairs	42	43	7	7	0	0	0	86	7	14
2019	Science and technology	38	39	15	4	4	0	0	77	8	26
2019	Administration and operations	37	34	15	10	4	0	0	72	14	21
2019	Information technology	70	20	10	0	0	0	0	90	0	10
2019	None of the above	38	32	17	8	5	0	0	70	13	40
2018	Federal regulators	0	47	23	13	16	0	0	47	30	14
2018	Communications or public affairs	17	49	25	8	0	0	0	66	8	12
2018	Science and technology	20	42	19	4	10	5	0	65	14	23
2018	Administration and operations	66	34	0	0	0	0	0	100	0	17
2018	Other services to the public	30	56	0	0	0	6	8	100	0	16
2018	None of the above	33	25	20	4	15	3	0	60	19	32
2017	Federal regulators	22	58	10	10	0	0	0	80	10	10
2017	Communications or public affairs	19	59	7	8	7	0	0	78	15	14
2017	Science and technology	34	32	17	9	5	4	0	68	14	24
2017	Administration and operations	46	35	4	0	5	10	0	90	6	20
2017	Information technology	50	50	0	0	0	0	0	100	0	10
2017	Other services to the public	22	27	16	11	12	11	0	56	26	18
2017	None of the above	27	44	16	4	8	0	0	71	13	48
2014	Communications or public affairs	40	40	10	0	0	10	0	89	0	10
2014	Science and technology	33	33	10	0	15	9	0	73	16	21
2014	Administration and operations	42	34	11	9	0	0	4	79	9	26
2014	Information technology	61	31	8	0	0	0	0	92	0	13
2014	Other services to the public	45	30	5	10	0	10	0	83	11	20
2014	None of the above	34	41	10	6	2	8	0	81	8	50

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	20	27	39	7	0	7	0	51	7	15
2020	Science and technology	46	31	19	0	4	0	0	77	4	26
2020	Administration and operations	62	27	0	6	0	6	0	94	6	18
2020	Human resources	90	10	0	0	0	0	0	100	0	10
2020	Information technology	50	20	20	10	0	0	0	70	10	10
2020	Other services to the public	42	32	21	0	0	5	0	78	0	19
2020	None of the above	41	26	15	11	2	4	0	71	14	46
2019	Communications or public affairs	37	35	7	7	0	14	0	83	8	14
2019	Science and technology	38	43	12	0	4	4	0	84	4	26
2019	Administration and operations	32	34	10	15	4	0	5	70	19	21
2019	Information technology	60	30	10	0	0	0	0	90	0	10
2019	None of the above	43	30	12	3	7	5	0	77	10	40
2018	Federal regulators	7	34	33	16	0	10	0	45	18	14
2018	Communications or public affairs	16	43	25	0	0	16	0	71	0	12
2018	Science and technology	32	26	28	4	5	5	0	61	9	23
2018	Administration and operations	54	46	0	0	0	0	0	100	0	17
2018	Other services to the public	47	31	8	0	0	6	8	91	0	16
2018	None of the above	32	21	21	0	9	14	3	64	10	32
2017	Federal regulators	32	10	48	0	0	10	0	46	0	10
2017	Communications or public affairs	20	49	0	7	0	24	0	91	9	14
2017	Science and technology	28	37	20	0	5	9	0	72	6	24
2017	Administration and operations	41	24	15	5	5	10	0	73	11	20
2017	Information technology	30	40	20	10	0	0	0	70	10	10
2017	Other services to the public	32	34	11	0	12	11	0	75	13	18
2017	None of the above	34	30	19	2	8	6	0	69	11	48
2014	Communications or public affairs	30	50	10	0	0	10	0	89	0	10
2014	Science and technology	40	20	20	0	15	5	0	63	16	20
2014	Administration and operations	38	27	24	4	0	0	8	70	4	26
2014	Information technology	54	31	15	0	0	0	0	85	0	13
2014	Other services to the public	39	35	10	5	0	10	0	83	6	20
2014	None of the above	28	32	21	6	2	10	2	67	9	50

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	20	20	46	0	0	13	47	0	15
2020	Science and technology	31	30	27	0	0	12	69	0	26
2020	Administration and operations	66	11	6	11	0	6	82	12	18
2020	Human resources	70	30	0	0	0	0	100	0	10
2020	Information technology	40	20	40	0	0	0	60	0	10
2020	Other services to the public	42	21	21	5	0	11	71	6	19
2020	None of the above	46	26	15	11	2	0	72	13	46

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	61	0	19	0	0	20	76	0	15
2020	Science and technology	54	31	15	0	0	0	85	0	26
2020	Administration and operations	66	22	6	0	6	0	89	6	18
2020	Information technology	50	30	10	0	10	0	80	10	10
2020	Other services to the public	26	37	11	21	0	5	67	22	19
2020	None of the above	57	25	5	9	2	2	84	11	45

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	46	34	7	13	0	0	80	13	15
2020	Science and technology	54	39	0	4	4	0	92	8	26
2020	Administration and operations	72	22	6	0	0	0	94	0	18
2020	Human resources	90	10	0	0	0	0	100	0	10
2020	Information technology	70	30	0	0	0	0	100	0	10
2020	Other services to the public	42	37	16	5	0	0	79	5	19
2020	None of the above	58	22	9	5	6	0	80	11	45
2019	Communications or public affairs	71	22	0	7	0	0	93	7	14
2019	Science and technology	38	51	0	4	8	0	88	12	26
2019	Administration and operations	42	39	10	0	9	0	82	9	21
2019	None of the above	53	18	15	7	8	0	70	15	40
2018	Federal regulators	20	37	13	7	23	0	57	30	14
2018	Communications or public affairs	34	50	16	0	0	0	84	0	12
2018	Science and technology	34	44	4	0	18	0	79	18	23
2018	Administration and operations	54	40	0	6	0	0	94	6	17
2018	Other services to the public	58	23	12	8	0	0	81	8	16
2018	None of the above	32	33	17	10	9	0	64	19	32
2017	Federal regulators	30	32	20	8	10	0	62	18	10
2017	Communications or public affairs	53	40	7	0	0	0	93	0	14
2017	Science and technology	48	30	8	5	9	0	78	14	23
2017	Administration and operations	50	35	0	10	5	0	85	15	20
2017	Information technology	60	30	10	0	0	0	90	0	10
2017	Other services to the public	44	40	6	11	0	0	84	11	18
2017	None of the above	37	35	9	11	8	0	72	19	48
2014	Communications or public affairs	61	29	10	0	0	0	90	0	10
2014	Science and technology	37	43	5	5	10	0	80	15	21
2014	Administration and operations	42	30	8	17	4	0	72	21	26
2014	Information technology	61	39	0	0	0	0	100	0	13
2014	Other services to the public	65	20	10	0	0	5	89	0	20
2014	None of the above	49	29	12	8	2	0	79	10	50

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	47	27	19	0	7	0	74	7	15
2020	Science and technology	48	32	12	4	4	0	80	8	25
2020	Administration and operations	66	11	17	6	0	0	78	6	18
2020	Human resources	90	10	0	0	0	0	100	0	10
2020	Information technology	50	30	20	0	0	0	80	0	10
2020	Other services to the public	26	37	16	16	5	0	63	21	19
2020	None of the above	49	23	12	9	7	0	72	16	44
2019	Communications or public affairs	49	43	7	0	0	0	93	0	14
2019	Science and technology	38	39	12	8	4	0	77	12	26
2019	Administration and operations	42	25	5	20	9	0	67	28	21
2019	Information technology	60	20	10	10	0	0	80	10	10
2019	None of the above	43	22	18	10	7	0	65	17	40
2018	Federal regulators	20	7	30	13	23	7	29	39	14
2018	Communications or public affairs	50	34	16	0	0	0	84	0	12
2018	Science and technology	30	34	11	4	22	0	64	26	22
2018	Administration and operations	54	34	11	0	0	0	89	0	17
2018	Other services to the public	64	0	17	8	12	0	64	19	16
2018	None of the above	28	10	33	10	21	0	37	30	32
2017	Federal regulators	30	22	20	18	10	0	52	28	10
2017	Communications or public affairs	40	36	14	0	0	11	85	0	14
2017	Science and technology	42	28	8	4	18	0	70	22	24
2017	Administration and operations	55	15	10	10	9	0	70	20	20
2017	Information technology	40	30	20	0	10	0	70	10	10
2017	Other services to the public	33	22	17	22	6	0	55	28	18
2017	None of the above	24	27	19	19	11	0	51	30	48
2014	Communications or public affairs	49	20	31	0	0	0	69	0	10
2014	Science and technology	33	38	4	5	15	5	75	21	21
2014	Administration and operations	46	22	8	17	8	0	68	25	26
2014	Information technology	54	38	8	0	0	0	92	0	13
2014	Other services to the public	65	25	5	5	0	0	90	5	20
2014	None of the above	48	25	12	12	4	0	73	15	50

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	47	26	20	7	0	0	73	7	15
2020	Science and technology	46	31	12	8	4	0	77	12	26
2020	Administration and operations	66	6	22	6	0	0	72	6	18
2020	Human resources	90	10	0	0	0	0	100	0	10
2020	Information technology	60	20	20	0	0	0	80	0	10
2020	Other services to the public	32	37	21	11	0	0	68	11	19
2020	None of the above	44	27	16	5	9	0	71	13	45
2019	Communications or public affairs	57	29	0	14	0	0	86	14	14
2019	Science and technology	38	43	8	4	8	0	81	12	26
2019	Administration and operations	43	24	5	24	4	0	67	28	21
2019	Information technology	40	30	20	10	0	0	70	10	10
2019	None of the above	45	18	20	8	10	0	63	17	40
2018	Federal regulators	20	13	30	13	23	0	33	36	14
2018	Communications or public affairs	42	42	16	0	0	0	84	0	12
2018	Science and technology	24	37	23	0	16	0	61	16	23
2018	Administration and operations	48	40	11	0	0	0	89	0	17
2018	Other services to the public	50	14	6	19	12	0	64	31	16
2018	None of the above	28	15	21	22	15	0	43	36	32
2017	Federal regulators	32	30	10	8	20	0	62	28	10
2017	Communications or public affairs	33	49	0	7	0	11	92	8	14
2017	Science and technology	42	24	12	4	18	0	66	22	24
2017	Administration and operations	41	30	4	15	9	0	71	25	20
2017	Information technology	40	30	20	10	0	0	70	10	10
2017	Other services to the public	27	34	6	28	6	0	61	34	18
2017	None of the above	24	34	11	19	12	0	58	32	48
2014	Communications or public affairs	49	20	31	0	0	0	69	0	10
2014	Science and technology	33	38	4	5	20	0	71	25	21
2014	Administration and operations	42	30	4	17	8	0	72	25	26
2014	Information technology	39	54	8	0	0	0	92	0	13
2014	Other services to the public	45	40	10	0	5	0	85	5	20
2014	None of the above	46	27	12	14	2	0	73	15	50

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	40	27	13	13	7	0	0	67	20	15
2020	Science and technology	65	27	4	4	0	0	0	92	4	26
2020	Administration and operations	61	22	11	0	6	0	0	83	6	18
2020	Human resources	70	10	0	10	10	0	0	80	20	10
2020	Information technology	70	20	10	0	0	0	0	90	0	10
2020	Other services to the public	26	32	21	21	0	0	0	58	21	19
2020	None of the above	49	16	9	14	6	0	7	69	22	45
2019	Communications or public affairs	27	29	7	7	22	7	0	61	32	14
2019	Science and technology	46	35	4	8	8	0	0	81	15	26
2019	Administration and operations	37	29	10	20	4	0	0	67	23	21
2019	Information technology	40	40	20	0	0	0	0	80	0	10
2019	None of the above	50	15	13	15	5	3	0	67	20	40
2018	Federal regulators	13	27	23	13	16	7	0	44	32	14
2018	Communications or public affairs	34	34	16	16	0	0	0	67	16	12
2018	Science and technology	40	23	22	5	11	0	0	62	16	23
2018	Administration and operations	60	29	6	6	0	0	0	89	6	17
2018	Other services to the public	50	12	6	6	19	0	8	67	27	16
2018	None of the above	30	9	23	13	12	6	8	45	28	32
2017	Federal regulators	20	42	0	8	20	10	0	68	32	10
2017	Communications or public affairs	40	28	0	13	0	19	0	83	17	14
2017	Science and technology	38	28	8	16	5	0	4	69	22	24
2017	Administration and operations	50	10	10	10	20	0	0	60	29	20
2017	Information technology	10	70	10	10	0	0	0	80	10	10
2017	Other services to the public	27	33	11	16	6	0	6	64	24	18
2017	None of the above	29	21	21	13	11	4	2	53	25	48
2014	Communications or public affairs	60	19	0	20	0	0	0	80	20	10
2014	Science and technology	37	34	4	14	10	0	0	72	24	21
2014	Administration and operations	34	19	19	13	8	4	4	57	22	26
2014	Information technology	61	31	8	0	0	0	0	92	0	13
2014	Other services to the public	45	30	10	5	0	10	0	83	5	20
2014	None of the above	45	20	27	8	0	0	0	65	8	50

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Communications or public affairs	27	34	39	15
2020	Science and technology	15	70	15	26
2020	Administration and operations	17	33	50	18
2020	Human resources	30	50	20	10
2020	Information technology	10	70	20	10
2020	Other services to the public	11	42	47	19
2020	None of the above	19	61	20	46
2019	Communications or public affairs	37	27	36	14
2019	Science and technology	11	70	19	26
2019	Administration and operations	37	28	34	21
2019	Information technology	0	80	20	10
2019	None of the above	10	52	37	40
2018	Federal regulators	25	44	32	13
2018	Communications or public affairs	15	39	45	13
2018	Science and technology	20	44	35	23
2018	Administration and operations	17	40	43	17
2018	Other services to the public	13	55	31	16
2018	None of the above	20	47	34	32
2017	Federal regulators	28	72	0	10
2017	Communications or public affairs	14	37	49	14
2017	Science and technology	37	50	13	24
2017	Administration and operations	34	46	20	20
2017	Information technology	10	50	40	10
2017	Other services to the public	17	61	23	18
2017	None of the above	19	47	34	47
2014	Communications or public affairs	31	30	40	10
2014	Science and technology	24	58	19	21
2014	Administration and operations	15	53	32	26
2014	Information technology	15	77	8	13
2014	Other services to the public	15	60	26	20
2014	None of the above	12	61	27	50

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Human resources	0	100	10
2019	Science and technology	19	81	26
2019	Administration and operations	23	77	21
2019	Information technology	0	100	10
2019	None of the above	15	85	40
2018	Federal regulators	36	64	14
2018	Science and technology	27	73	23
2018	None of the above	23	77	32

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	20	7	20	0	0	53	0	57	0	15
2020	Science and technology	19	27	19	0	15	19	0	57	19	26
2020	Administration and operations	33	17	17	6	6	22	0	64	15	18
2020	Human resources	60	20	0	0	0	20	0	100	0	10
2020	Information technology	40	0	20	0	0	30	10	67	0	10
2020	Other services to the public	5	32	16	5	5	26	11	58	17	19
2020	None of the above	20	4	18	13	13	27	4	36	38	46
2019	Communications or public affairs	7	14	0	22	7	27	22	43	57	14
2019	Science and technology	8	31	23	4	23	12	0	43	31	26
2019	Administration and operations	24	33	20	0	14	5	5	63	15	21
2019	Information technology	20	10	30	0	0	30	10	50	0	10
2019	None of the above	7	13	10	13	21	34	3	32	53	39
2018	Federal regulators	0	16	21	0	36	20	7	22	50	14
2018	Communications or public affairs	8	15	8	23	8	39	0	37	51	13
2018	Science and technology	4	16	13	33	22	13	0	23	62	23
2018	Administration and operations	17	37	6	11	0	17	11	76	16	17
2018	Other services to the public	12	19	6	6	17	33	8	52	38	16
2018	None of the above	16	14	3	11	35	16	7	38	59	32
2017	Federal regulators	12	10	20	28	0	20	10	31	41	10
2017	Communications or public affairs	6	7	21	14	7	46	0	23	38	14
2017	Science and technology	12	16	26	4	26	12	4	33	35	24
2017	Administration and operations	0	25	25	10	5	30	5	38	24	20
2017	Information technology	30	20	10	0	0	30	10	83	0	10
2017	Other services to the public	6	6	11	16	23	33	6	18	63	18
2017	None of the above	10	12	23	8	8	32	6	36	27	48
2014	Communications or public affairs	10	0	40	0	0	50	0	20	0	10
2014	Science and technology	14	15	10	5	33	19	5	38	50	21
2014	Administration and operations	11	22	20	8	8	23	8	48	24	26
2014	Information technology	23	23	8	0	0	38	8	86	0	13
2014	Other services to the public	15	20	10	0	10	34	10	63	18	20
2014	None of the above	8	13	22	6	6	38	8	39	21	50

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	20	20	39	7	7	7	0	43	14	15
2020	Science and technology	30	35	23	8	4	0	0	65	12	26
2020	Administration and operations	44	34	17	6	0	0	0	78	6	18
2020	Human resources	70	30	0	0	0	0	0	100	0	10
2020	Information technology	50	30	20	0	0	0	0	80	0	10
2020	Other services to the public	32	21	10	21	0	16	0	63	25	19
2020	None of the above	29	20	18	18	4	11	0	55	25	46
2019	Communications or public affairs	25	25	17	24	0	8	0	56	26	12
2019	Science and technology	19	38	20	4	19	0	0	57	23	26
2019	Administration and operations	42	24	19	0	9	0	5	70	9	21
2019	Information technology	50	40	10	0	0	0	0	90	0	10
2019	None of the above	35	17	10	15	13	10	0	58	31	40
2018	Federal regulators	7	16	34	13	23	7	0	25	39	14
2018	Communications or public affairs	8	39	15	15	16	8	0	50	34	13
2018	Science and technology	16	26	27	9	18	4	0	45	28	23
2018	Administration and operations	43	46	0	11	0	0	0	89	11	17
2018	Other services to the public	33	29	19	0	11	8	0	67	12	16
2018	None of the above	24	14	12	27	20	0	3	40	48	31
2017	Federal regulators	22	20	28	10	0	20	0	52	12	10
2017	Communications or public affairs	12	25	14	7	7	35	0	57	21	14
2017	Science and technology	20	25	9	20	17	8	0	49	41	24
2017	Administration and operations	35	30	19	5	5	5	0	69	11	20
2017	Information technology	60	10	10	0	0	20	0	88	0	10
2017	Other services to the public	6	35	17	24	12	5	0	43	38	17
2017	None of the above	27	27	10	13	10	13	0	61	27	48
2014	Communications or public affairs	10	49	20	0	0	20	0	74	0	10
2014	Science and technology	24	15	10	10	33	9	0	42	47	21
2014	Administration and operations	30	22	19	8	13	0	8	57	22	26
2014	Information technology	31	39	23	0	0	8	0	75	0	13
2014	Other services to the public	35	35	10	5	0	15	0	82	6	20
2014	None of the above	19	35	14	12	4	17	0	65	18	50

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Communications or public affairs	0	100	15
2020	Information technology	0	100	10
2020	Other services to the public	0	100	19
2019	Information technology	0	100	10
2018	Federal regulators	0	100	14
2018	Communications or public affairs	0	100	12
2018	Administration and operations	0	100	17
2018	None of the above	21	79	32

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	20	7	20	0	0	46	7	57	0	15
2020	Science and technology	26	15	23	0	4	31	0	61	6	26
2020	Administration and operations	38	17	17	0	0	22	6	77	0	18
2020	Human resources	60	20	0	0	0	20	0	100	0	10
2020	Information technology	40	0	20	0	0	30	10	67	0	10
2020	Other services to the public	11	16	26	5	0	26	16	46	9	19
2020	None of the above	23	9	15	4	2	40	7	60	12	46
2019	Communications or public affairs	7	7	22	7	0	35	22	33	17	14
2019	Science and technology	12	23	23	12	4	23	4	47	22	26
2019	Administration and operations	20	21	40	0	9	10	0	45	10	20
2019	None of the above	17	12	23	5	5	38	0	48	15	40
2018	Federal regulators	0	0	57	7	0	36	0	0	11	14
2018	Communications or public affairs	15	8	15	0	0	62	0	60	0	13
2018	Science and technology	4	7	39	0	14	36	0	17	22	23
2018	Administration and operations	23	31	11	6	0	23	6	76	8	17
2018	Other services to the public	17	13	29	0	0	33	8	52	0	16
2018	None of the above	18	11	11	11	12	32	4	46	37	32
2017	Federal regulators	0	10	50	0	10	20	10	14	14	10
2017	Communications or public affairs	12	7	14	0	0	60	7	57	0	14
2017	Science and technology	12	20	23	0	5	40	0	53	8	24
2017	Administration and operations	5	19	15	0	5	45	10	55	11	20
2017	Information technology	40	10	0	0	0	40	10	100	0	10
2017	Other services to the public	11	6	11	6	6	55	6	43	29	18
2017	None of the above	14	10	25	2	6	36	6	42	14	48
2014	Communications or public affairs	0	9	20	10	0	50	10	23	26	10
2014	Science and technology	19	10	19	4	5	39	5	51	16	21
2014	Administration and operations	19	11	20	4	4	30	12	51	14	26
2014	Information technology	8	23	15	0	0	46	8	67	0	13
2014	Other services to the public	15	20	10	0	0	45	10	78	0	20
2014	None of the above	8	14	35	2	0	36	6	37	3	50

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	27	20	26	7	0	20	0	59	8	15
2020	Science and technology	30	46	16	4	0	4	0	80	4	26
2020	Administration and operations	50	34	6	11	0	0	0	83	11	18
2020	Human resources	70	30	0	0	0	0	0	100	0	10
2020	Information technology	50	40	10	0	0	0	0	90	0	10
2020	Other services to the public	32	21	16	11	0	21	0	67	13	19
2020	None of the above	30	24	17	9	2	18	0	66	13	46
2019	Communications or public affairs	37	20	29	7	0	7	0	61	8	14
2019	Science and technology	27	46	8	8	4	4	4	79	13	26
2019	Administration and operations	43	24	20	0	9	5	0	70	9	21
2019	Information technology	50	50	0	0	0	0	0	100	0	10
2019	None of the above	45	22	13	3	8	10	0	75	11	40
2018	Federal regulators	0	13	50	7	0	30	0	19	10	14
2018	Communications or public affairs	15	23	31	0	0	30	0	55	0	13
2018	Science and technology	20	28	32	0	14	5	0	51	15	23
2018	Administration and operations	48	40	6	6	0	0	0	89	6	17
2018	Other services to the public	25	36	19	0	6	13	0	71	7	16
2018	None of the above	29	24	14	9	12	13	0	60	24	32
2017	Federal regulators	10	20	40	10	0	20	0	37	12	10
2017	Communications or public affairs	19	7	28	0	0	46	0	48	0	14
2017	Science and technology	28	33	18	0	5	16	0	73	6	24
2017	Administration and operations	35	26	20	4	5	10	0	68	10	20
2017	Information technology	50	20	10	0	0	20	0	88	0	10
2017	Other services to the public	22	28	28	0	6	16	0	60	7	18
2017	None of the above	24	27	23	4	6	15	0	61	12	48
2014	Communications or public affairs	19	50	0	10	0	20	0	87	13	10
2014	Science and technology	24	29	15	4	5	24	0	69	12	21
2014	Administration and operations	34	26	16	4	4	7	8	71	10	26
2014	Information technology	15	54	15	0	0	15	0	82	0	13
2014	Other services to the public	45	30	10	0	0	15	0	88	0	20
2014	None of the above	25	27	29	4	2	12	2	60	7	50

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	53	20	7	7	13	0	73	20	15
2020	Science and technology	42	23	23	4	8	0	65	12	26
2020	Administration and operations	38	22	22	6	6	6	64	12	18
2020	Human resources	50	10	20	10	10	0	60	20	10
2020	Information technology	40	20	20	10	10	0	60	20	10
2020	Other services to the public	16	68	5	5	5	0	84	11	19
2020	None of the above	43	34	11	4	7	0	78	11	46

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	60	13	13	13	0	0	0	73	13	15
2020	Science and technology	57	12	12	19	0	0	0	69	19	26
2020	Administration and operations	61	17	6	0	11	0	6	82	12	18
2020	Human resources	40	10	30	20	0	0	0	50	20	10
2020	Information technology	50	20	30	0	0	0	0	70	0	10
2020	Other services to the public	42	26	16	5	11	0	0	68	16	19
2020	None of the above	37	39	9	9	6	0	0	76	15	46
2019	Communications or public affairs	42	51	8	0	0	0	0	92	0	14
2019	Science and technology	58	35	8	0	0	0	0	92	0	26
2019	Administration and operations	24	23	29	14	10	0	0	47	23	21
2019	Information technology	70	30	0	0	0	0	0	100	0	10
2019	None of the above	45	20	15	8	13	0	0	65	20	40
2018	Federal regulators	0	13	36	21	30	0	0	13	50	14
2018	Communications or public affairs	23	30	30	8	8	0	0	54	16	13
2018	Science and technology	16	44	7	19	13	0	0	60	32	23
2018	Administration and operations	40	17	17	20	6	0	0	57	25	17
2018	Other services to the public	33	19	37	6	0	0	6	55	6	16
2018	None of the above	31	33	10	8	17	0	0	64	26	32
2017	Communications or public affairs	19	34	21	7	8	0	11	59	17	14
2017	Science and technology	39	46	8	4	4	0	0	84	8	24
2017	Administration and operations	25	35	20	10	10	0	0	59	20	20
2017	Information technology	40	10	30	10	10	0	0	50	20	10
2017	Other services to the public	50	28	6	0	12	0	5	82	12	18
2017	None of the above	48	20	19	6	4	2	0	70	11	48

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	7	13	27	39	13	0	0	20	53	15
2020	Science and technology	27	34	23	4	12	0	0	61	16	26
2020	Administration and operations	28	22	11	22	11	0	6	52	36	18
2020	Human resources	20	30	10	20	20	0	0	50	40	10
2020	Information technology	0	40	20	20	20	0	0	40	40	10
2020	Other services to the public	11	37	26	21	5	0	0	47	26	19
2020	None of the above	20	24	29	17	6	0	2	46	24	45
2019	Communications or public affairs	0	51	29	6	14	0	0	51	20	14
2019	Science and technology	19	30	31	8	12	0	0	49	19	26
2019	Administration and operations	20	32	5	10	33	0	0	52	43	21
2019	Information technology	20	40	30	0	10	0	0	60	10	10
2019	None of the above	18	36	15	20	12	0	0	54	32	40
2018	Federal regulators	10	32	29	14	14	0	0	42	29	13
2018	Communications or public affairs	0	39	23	30	8	0	0	39	38	13
2018	Science and technology	18	24	36	7	14	0	0	42	22	23
2018	Administration and operations	11	52	14	11	11	0	0	63	23	17
2018	Other services to the public	27	33	23	6	12	0	0	60	18	16
2018	None of the above	17	37	13	18	15	0	0	54	33	32
2017	Federal regulators	30	20	30	10	10	0	0	50	20	10
2017	Communications or public affairs	7	26	39	15	14	0	0	33	29	14
2017	Science and technology	25	16	46	4	8	0	0	41	12	24
2017	Administration and operations	14	39	15	21	10	0	0	54	31	20
2017	Information technology	20	40	30	0	10	0	0	60	10	10
2017	Other services to the public	23	33	27	17	0	0	0	56	17	18
2017	None of the above	25	29	19	19	6	2	0	55	25	48

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	13	19	34	13	20	0	0	33	34	15
2020	Science and technology	34	31	23	12	0	0	0	65	12	26
2020	Administration and operations	45	27	17	0	6	0	6	76	6	18
2020	Human resources	40	10	20	10	20	0	0	50	30	10
2020	Information technology	20	30	30	20	0	0	0	50	20	10
2020	Other services to the public	21	42	16	11	11	0	0	63	21	19
2020	None of the above	33	28	29	4	4	0	2	62	9	46
2019	Communications or public affairs	15	56	7	7	14	0	0	71	22	14
2019	Science and technology	19	38	19	19	4	0	0	57	23	26
2019	Administration and operations	35	32	5	5	23	0	0	67	28	21
2019	Information technology	30	40	20	10	0	0	0	70	10	10
2019	None of the above	21	39	20	10	10	0	0	60	20	39
2018	Federal regulators	16	37	20	20	7	0	0	53	27	14
2018	Communications or public affairs	8	30	31	15	15	0	0	39	30	13
2018	Science and technology	18	34	25	14	9	0	0	52	22	23
2018	Administration and operations	40	34	14	11	0	0	0	75	11	17
2018	Other services to the public	27	30	12	13	12	6	0	61	27	16
2018	None of the above	30	26	11	15	18	0	0	56	33	32
2017	Federal regulators	30	20	32	18	0	0	0	50	18	10
2017	Communications or public affairs	7	33	32	8	20	0	0	39	29	14
2017	Science and technology	20	42	16	9	8	0	4	65	18	24
2017	Administration and operations	21	53	11	5	10	0	0	74	15	19
2017	Information technology	10	40	20	10	20	0	0	50	30	10
2017	Other services to the public	28	28	5	28	11	0	0	56	39	18
2017	None of the above	27	27	18	13	13	2	0	55	26	48

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	13	20	27	13	27	0	0	34	39	15
2020	Science and technology	39	19	19	19	4	0	0	57	23	26
2020	Administration and operations	45	27	6	11	6	0	6	76	18	18
2020	Human resources	30	10	30	10	20	0	0	40	30	10
2020	Information technology	30	20	20	20	10	0	0	50	30	10
2020	Other services to the public	26	42	21	0	11	0	0	68	11	19
2020	None of the above	20	24	24	20	6	0	7	47	28	46
2019	Communications or public affairs	0	29	36	20	14	0	0	29	35	14
2019	Science and technology	23	23	18	23	12	0	0	47	35	26
2019	Administration and operations	29	14	15	10	28	0	5	45	40	21
2019	Information technology	30	50	10	0	10	0	0	80	10	10
2019	None of the above	10	28	23	20	20	0	0	38	39	40
2018	Federal regulators	10	16	27	20	20	7	0	28	43	14
2018	Communications or public affairs	0	23	54	15	8	0	0	23	23	13
2018	Science and technology	10	37	23	13	18	0	0	47	30	23
2018	Administration and operations	17	29	43	6	6	0	0	46	11	17
2018	Other services to the public	29	31	6	23	12	0	0	60	35	16
2018	None of the above	24	15	21	6	30	0	4	41	38	32
2017	Federal regulators	10	40	40	10	0	0	0	50	10	10
2017	Communications or public affairs	0	12	48	15	14	0	11	14	32	14
2017	Science and technology	25	33	29	9	5	0	0	58	13	24
2017	Administration and operations	20	25	30	5	20	0	0	45	26	20
2017	Information technology	0	30	30	10	30	0	0	30	40	10
2017	Other services to the public	17	39	21	11	12	0	0	56	23	18
2017	None of the above	23	21	27	17	7	4	2	46	25	48

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	20	47	19	7	7	0	0	67	13	15
2020	Science and technology	73	8	15	0	4	0	0	81	4	26
2020	Administration and operations	61	22	0	0	6	0	11	94	6	18
2020	Human resources	50	20	10	10	10	0	0	70	20	10
2020	Information technology	40	40	20	0	0	0	0	80	0	10
2020	Other services to the public	58	26	11	5	0	0	0	84	5	19
2020	None of the above	54	25	4	11	2	0	5	82	13	45
2019	Communications or public affairs	49	29	22	0	0	0	0	78	0	14
2019	Science and technology	43	31	18	8	0	0	0	74	8	26
2019	Administration and operations	52	24	5	5	14	0	0	77	18	21
2019	Information technology	80	10	0	10	0	0	0	90	10	10
2019	None of the above	41	48	7	0	4	0	0	89	4	40
2018	Federal regulators	40	38	7	0	15	0	0	78	15	13
2018	Communications or public affairs	15	46	39	0	0	0	0	61	0	13
2018	Science and technology	60	20	11	5	4	0	0	80	9	23
2018	Administration and operations	69	20	0	6	0	0	6	94	6	17
2018	Other services to the public	52	37	6	6	0	0	0	88	6	16
2018	None of the above	40	25	9	9	10	0	8	71	20	32
2017	Federal regulators	50	22	18	10	0	0	0	72	10	10
2017	Communications or public affairs	27	53	7	7	7	0	0	80	14	14
2017	Science and technology	38	38	12	5	0	0	8	82	5	24
2017	Administration and operations	66	24	5	0	0	0	5	95	0	20
2017	Information technology	30	30	30	0	0	0	10	67	0	10
2017	Other services to the public	71	17	0	6	0	6	0	94	6	18
2017	None of the above	46	30	8	4	2	4	4	84	7	47

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	13	13	47	19	7	0	0	27	26	15
2020	Science and technology	43	26	23	0	8	0	0	69	8	26
2020	Administration and operations	50	22	0	6	11	0	11	81	19	18
2020	Human resources	40	20	30	10	0	0	0	60	10	10
2020	Information technology	40	20	20	20	0	0	0	60	20	10
2020	Other services to the public	32	58	5	5	0	0	0	89	5	19
2020	None of the above	35	42	13	6	4	0	0	77	10	46
2019	Communications or public affairs	7	42	37	14	0	0	0	49	14	14
2019	Science and technology	43	35	15	8	0	0	0	78	8	26
2019	Administration and operations	52	10	15	10	14	0	0	62	23	21
2019	None of the above	40	30	17	10	3	0	0	70	13	40
2018	Federal regulators	43	30	0	7	20	0	0	73	27	14
2018	Communications or public affairs	15	55	30	0	0	0	0	70	0	13
2018	Science and technology	18	45	18	13	5	0	0	63	19	22
2018	Administration and operations	43	37	9	12	0	0	0	79	12	16
2018	Other services to the public	46	17	12	18	8	0	0	63	25	16
2018	None of the above	41	13	22	9	12	0	4	56	22	32
2017	Federal regulators	40	20	18	12	10	0	0	60	22	10
2017	Communications or public affairs	13	35	25	20	7	0	0	48	27	14
2017	Science and technology	39	36	12	4	9	0	0	75	12	24
2017	Administration and operations	50	25	19	0	5	0	0	76	5	20
2017	Information technology	50	20	30	0	0	0	0	70	0	10
2017	Other services to the public	27	33	11	22	6	0	0	61	28	18
2017	None of the above	41	24	17	12	4	2	0	66	17	48

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	34	7	13	34	7	6	43	43	15
2020	Science and technology	42	27	12	8	4	8	75	13	26
2020	Administration and operations	55	6	6	11	17	6	64	30	18
2020	Human resources	40	30	10	20	0	0	70	20	10
2020	Information technology	20	20	40	10	10	0	40	20	10
2020	Other services to the public	32	32	32	0	0	5	67	0	19
2020	None of the above	34	42	9	4	7	5	79	12	45

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	20	20	27	27	0	0	6	43	29	15
2020	Science and technology	42	35	8	12	0	0	4	80	12	26
2020	Administration and operations	44	22	11	17	0	0	6	70	18	18
2020	Human resources	60	30	0	0	0	10	0	100	0	10
2020	Information technology	50	20	30	0	0	0	0	70	0	10
2020	Other services to the public	21	42	11	16	11	0	0	63	26	19
2020	None of the above	30	28	18	11	9	0	4	61	21	46
2019	Communications or public affairs	42	36	7	7	7	0	0	78	14	14
2019	Science and technology	23	46	19	12	0	0	0	69	12	26
2019	Administration and operations	32	24	35	5	4	0	0	57	9	21
2019	Information technology	50	30	10	10	0	0	0	80	10	10
2019	None of the above	35	20	18	20	8	0	0	55	27	40
2018	Federal regulators	7	27	37	16	13	0	0	33	30	14
2018	Communications or public affairs	23	62	8	0	8	0	0	85	8	13
2018	Science and technology	22	27	17	13	21	0	0	49	34	23
2018	Administration and operations	43	30	21	6	0	0	0	73	6	16
2018	Other services to the public	44	19	6	11	14	6	0	67	26	16
2018	None of the above	33	24	9	18	16	0	0	57	34	32
2017	Federal regulators	10	30	60	0	0	0	0	40	0	10
2017	Communications or public affairs	26	25	43	0	7	0	0	51	7	14
2017	Science and technology	16	37	16	21	9	0	0	54	30	24
2017	Administration and operations	25	40	10	10	15	0	0	66	25	20
2017	Information technology	30	20	20	30	0	0	0	50	30	10
2017	Other services to the public	39	17	11	22	11	0	0	56	33	18
2017	None of the above	35	20	17	11	12	4	0	58	24	48

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	20	34	27	7	7	0	6	57	14	15
2020	Science and technology	42	31	19	8	0	0	0	73	8	26
2020	Administration and operations	44	17	0	22	11	0	6	64	36	18
2020	Human resources	40	30	20	0	10	0	0	70	10	10
2020	Information technology	40	10	30	20	0	0	0	50	20	10
2020	Other services to the public	16	42	26	5	11	0	0	58	16	19
2020	None of the above	35	36	16	6	5	0	2	73	11	45
2019	Communications or public affairs	27	29	29	14	0	0	0	56	14	14
2019	Science and technology	12	57	23	4	4	0	0	69	8	26
2019	Administration and operations	20	42	10	5	23	0	0	62	28	21
2019	Information technology	40	40	20	0	0	0	0	80	0	10
2019	None of the above	20	38	18	15	8	3	0	59	23	40
2018	Federal regulators	0	46	34	20	0	0	0	46	20	14
2018	Communications or public affairs	23	39	15	15	8	0	0	62	23	13
2018	Science and technology	14	41	23	16	5	0	0	55	22	23
2018	Administration and operations	37	51	6	0	6	0	0	88	6	16
2018	Other services to the public	50	8	19	12	6	6	0	61	19	16
2018	None of the above	21	36	10	15	15	0	4	58	31	32
2017	Federal regulators	0	20	70	10	0	0	0	20	10	10
2017	Communications or public affairs	26	27	29	0	7	11	0	59	8	14
2017	Science and technology	20	43	28	9	0	0	0	63	9	24
2017	Administration and operations	20	20	25	25	9	0	0	40	35	20
2017	Information technology	10	10	60	10	10	0	0	20	20	10
2017	Other services to the public	17	27	22	22	12	0	0	44	33	18
2017	None of the above	15	32	21	17	13	2	0	48	30	48

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	34	34	13	7	7	0	6	71	14	15
2020	Science and technology	54	27	15	4	0	0	0	81	4	26
2020	Administration and operations	50	11	17	11	6	0	6	64	18	18
2020	Human resources	60	20	10	10	0	0	0	80	10	10
2020	Information technology	60	10	20	10	0	0	0	70	10	10
2020	Other services to the public	26	32	11	11	21	0	0	58	32	19
2020	None of the above	43	22	20	6	7	0	2	66	13	46
2019	Communications or public affairs	49	22	22	7	0	0	0	71	7	14
2019	Science and technology	35	49	12	0	4	0	0	85	4	26
2019	Administration and operations	47	15	20	5	14	0	0	62	18	21
2019	Information technology	40	30	30	0	0	0	0	70	0	10
2019	None of the above	40	13	23	10	15	0	0	53	25	40
2018	Federal regulators	20	7	37	27	10	0	0	27	36	14
2018	Communications or public affairs	31	39	15	8	8	0	0	70	15	13
2018	Science and technology	22	40	25	4	9	0	0	62	13	23
2018	Administration and operations	37	45	0	18	0	0	0	82	18	16
2018	Other services to the public	52	12	11	19	0	0	6	68	21	16
2018	None of the above	44	6	22	14	14	0	0	49	29	32
2017	Federal regulators	10	20	60	10	0	0	0	30	10	10
2017	Communications or public affairs	33	14	34	8	0	0	11	52	9	14
2017	Science and technology	38	33	16	8	4	0	0	71	12	24
2017	Administration and operations	25	36	15	15	9	0	0	60	25	20
2017	Information technology	20	10	30	30	10	0	0	30	40	10
2017	Other services to the public	11	38	28	6	17	0	0	49	23	18
2017	None of the above	26	23	30	9	10	2	0	50	19	48

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	34	34	0	27	0	0	6	71	29	15
2020	Science and technology	77	12	8	0	4	0	0	88	4	26
2020	Administration and operations	44	17	17	6	11	0	6	64	18	18
2020	Human resources	70	10	0	10	0	10	0	89	11	10
2020	Information technology	40	20	10	30	0	0	0	60	30	10
2020	Other services to the public	32	26	26	16	0	0	0	58	16	19
2020	None of the above	57	15	9	4	13	0	2	73	18	46
2019	Communications or public affairs	43	28	14	14	0	0	0	71	14	14
2019	Science and technology	57	23	8	8	4	0	0	81	12	26
2019	Administration and operations	37	15	29	10	9	0	0	52	18	21
2019	Information technology	50	30	0	20	0	0	0	80	20	10
2019	None of the above	53	13	17	7	10	0	0	66	17	40

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	13	54	26	0	7	0	0	67	7	15
2020	Science and technology	27	46	19	4	4	0	0	73	8	26
2020	Administration and operations	27	28	6	17	17	0	6	58	36	18
2020	Human resources	50	20	10	10	0	10	0	78	11	10
2020	Information technology	40	30	20	0	0	0	10	78	0	10
2020	Other services to the public	21	21	21	26	11	0	0	42	37	19
2020	None of the above	24	30	22	16	9	0	0	54	24	46

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	34	34	27	0	0	0	6	71	0	15
2020	Science and technology	57	31	4	8	0	0	0	88	8	26
2020	Administration and operations	50	0	17	11	17	0	6	52	30	18
2020	Human resources	70	10	0	10	10	0	0	80	20	10
2020	Information technology	50	30	10	0	0	0	10	89	0	10
2020	Other services to the public	21	58	16	0	0	0	5	83	0	19
2020	None of the above	33	28	19	11	4	2	2	64	16	46
2019	Communications or public affairs	57	14	14	14	0	0	0	71	14	14
2019	Science and technology	62	11	23	0	4	0	0	73	4	26
2019	Administration and operations	37	44	5	0	14	0	0	81	14	21
2019	Information technology	60	30	10	0	0	0	0	90	0	10
2019	None of the above	30	35	23	3	10	0	0	65	12	40
2018	Federal regulators	23	34	23	7	13	0	0	57	20	14
2018	Communications or public affairs	16	54	8	15	8	0	0	70	23	13
2018	Science and technology	30	32	20	14	4	0	0	62	18	23
2018	Administration and operations	37	37	21	6	0	0	0	73	6	16
2018	Other services to the public	33	35	19	0	6	0	8	73	7	16
2018	None of the above	49	21	11	13	6	0	0	70	18	32
2017	Federal regulators	10	48	20	22	0	0	0	58	22	10
2017	Communications or public affairs	26	21	31	15	7	0	0	47	22	14
2017	Science and technology	30	45	13	8	5	0	0	75	13	24
2017	Administration and operations	45	35	10	0	9	0	0	80	9	20
2017	Information technology	50	10	30	10	0	0	0	60	10	10
2017	Other services to the public	45	27	22	6	0	0	0	72	6	18
2017	None of the above	39	17	20	13	9	2	0	57	22	48

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	66	13	13	7	0	0	80	7	15
2020	Science and technology	61	27	12	0	0	0	88	0	26
2020	Administration and operations	50	34	0	6	6	6	88	12	18
2020	Human resources	70	10	10	0	0	10	89	0	10
2020	Information technology	60	20	10	0	0	10	89	0	10
2020	Other services to the public	53	37	11	0	0	0	89	0	19
2020	None of the above	58	31	2	2	6	0	89	9	45
2019	Communications or public affairs	57	29	14	0	0	0	86	0	14
2019	Science and technology	65	19	12	0	4	0	85	4	26
2019	Administration and operations	65	16	10	5	4	0	81	9	20
2019	Information technology	90	10	0	0	0	0	100	0	10
2019	None of the above	71	13	10	3	5	0	83	7	40
2018	Federal regulators	53	20	13	7	7	0	73	13	14
2018	Communications or public affairs	38	39	8	8	8	0	77	15	13
2018	Science and technology	39	33	13	5	9	0	72	15	22
2018	Administration and operations	70	24	0	6	0	0	94	6	16
2018	Other services to the public	64	23	14	0	0	0	86	0	16
2018	None of the above	53	27	10	3	3	4	83	6	32
2017	Federal regulators	30	50	20	0	0	0	80	0	10
2017	Communications or public affairs	50	22	20	7	0	0	72	7	14
2017	Science and technology	51	45	5	0	0	0	95	0	24
2017	Administration and operations	70	9	10	10	0	0	80	10	20
2017	Information technology	60	20	10	10	0	0	80	10	10
2017	Other services to the public	72	16	0	12	0	0	88	12	18
2017	None of the above	65	22	4	4	4	0	87	9	48

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	43	29	22	6	0	0	72	6	14
2020	Science and technology	42	35	15	8	0	0	77	8	26
2020	Administration and operations	44	22	17	6	6	6	70	12	18
2020	Human resources	50	40	0	0	10	0	90	10	10
2020	Information technology	80	10	0	10	0	0	90	10	10
2020	Other services to the public	53	26	21	0	0	0	79	0	19
2020	None of the above	44	34	9	7	6	0	78	13	45

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	87	0	13	0	0	0	0	87	0	15
2020	Science and technology	77	12	4	0	4	0	4	92	4	26
2020	Administration and operations	78	6	6	0	0	0	11	94	0	18
2020	Human resources	80	10	0	10	0	0	0	90	10	10
2020	Information technology	80	10	0	0	0	0	10	100	0	10
2020	Other services to the public	89	0	5	0	0	0	5	94	0	19
2020	None of the above	78	11	0	0	2	0	9	98	2	45
2019	Communications or public affairs	71	8	8	0	0	0	14	91	0	13
2019	Science and technology	92	8	0	0	0	0	0	100	0	26
2019	Administration and operations	91	4	5	0	0	0	0	95	0	21
2019	Information technology	90	10	0	0	0	0	0	100	0	10
2019	None of the above	80	5	0	0	5	5	5	95	5	40
2018	Federal regulators	87	7	0	7	0	0	0	93	7	14
2018	Communications or public affairs	77	8	15	0	0	0	0	85	0	13
2018	Science and technology	72	19	9	0	0	0	0	91	0	23
2018	Administration and operations	76	6	0	0	0	0	18	100	0	16
2018	Other services to the public	69	25	0	0	0	0	6	100	0	16
2018	None of the above	69	15	3	3	3	0	7	90	7	32

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	73	20	7	0	0	0	0	93	0	15
2020	Science and technology	77	12	4	4	4	0	0	88	8	26
2020	Administration and operations	72	6	0	6	0	0	17	93	7	18
2020	Human resources	70	10	0	0	0	10	10	100	0	10
2020	Information technology	90	10	0	0	0	0	0	100	0	10
2020	Other services to the public	79	11	11	0	0	0	0	89	0	19
2020	None of the above	72	10	7	2	2	2	5	88	5	43
2019	Communications or public affairs	64	22	7	0	7	0	0	86	7	14
2019	Science and technology	61	24	12	0	4	0	0	85	4	26
2019	Administration and operations	57	15	5	9	15	0	0	72	23	21
2019	Information technology	90	0	0	0	0	10	0	100	0	10
2019	None of the above	63	15	8	10	5	0	0	78	15	40
2018	Federal regulators	47	23	7	7	16	0	0	70	23	14
2018	Communications or public affairs	54	15	16	8	8	0	0	69	15	13
2018	Science and technology	44	24	10	9	13	0	0	68	22	23
2018	Administration and operations	70	18	0	0	6	0	6	94	6	16
2018	Other services to the public	52	13	29	0	0	0	6	70	0	16
2018	None of the above	43	19	11	3	16	0	7	67	20	32
2017	Federal regulators	62	20	0	8	10	0	0	82	18	10
2017	Communications or public affairs	68	7	14	0	0	0	11	85	0	14
2017	Science and technology	50	8	16	9	13	0	4	61	22	24
2017	Administration and operations	65	25	5	0	5	0	0	90	5	20
2017	Information technology	80	10	10	0	0	0	0	90	0	10
2017	Other services to the public	56	11	6	11	6	0	11	75	19	18
2017	None of the above	74	11	4	2	6	2	0	87	8	48

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	74	26	0	0	0	0	0	100	0	15
2020	Science and technology	69	23	4	0	4	0	0	92	4	26
2020	Administration and operations	61	22	0	11	0	0	6	88	12	18
2020	Human resources	70	10	0	0	0	10	10	100	0	10
2020	Information technology	80	20	0	0	0	0	0	100	0	10
2020	Other services to the public	74	16	5	5	0	0	0	89	5	19
2020	None of the above	77	11	5	2	2	2	0	90	5	44
2019	Communications or public affairs	78	14	7	0	0	0	0	93	0	14
2019	Science and technology	49	28	19	0	4	0	0	77	4	26
2019	Administration and operations	52	25	10	0	14	0	0	77	14	21
2019	Information technology	100	0	0	0	0	0	0	100	0	10
2019	None of the above	70	12	10	5	3	0	0	82	8	40
2018	Federal regulators	27	24	27	7	16	0	0	50	23	14
2018	Communications or public affairs	61	31	0	0	0	0	8	100	0	13
2018	Science and technology	38	28	20	0	14	0	0	66	14	22
2018	Administration and operations	89	6	0	6	0	0	0	94	6	17
2018	Other services to the public	52	31	6	0	6	0	6	88	6	16
2018	None of the above	48	21	18	0	9	0	4	72	9	32
2017	Federal regulators	42	28	20	10	0	0	0	70	10	10
2017	Communications or public affairs	46	36	7	0	0	0	11	93	0	14
2017	Science and technology	36	38	12	0	14	0	0	74	14	24
2017	Administration and operations	60	30	10	0	0	0	0	90	0	20
2017	Information technology	70	30	0	0	0	0	0	100	0	10
2017	Other services to the public	50	28	11	5	6	0	0	79	11	18
2017	None of the above	61	23	10	4	2	0	0	83	6	48

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	61	26	0	13	0	0	0	87	13	15
2020	Science and technology	85	4	4	0	8	0	0	88	8	26
2020	Administration and operations	61	17	6	0	11	0	6	82	12	18
2020	Human resources	70	10	0	0	0	10	10	100	0	10
2020	Information technology	70	30	0	0	0	0	0	100	0	10
2020	Other services to the public	53	21	16	5	5	0	0	74	11	19
2020	None of the above	60	11	18	4	5	0	2	72	9	45
2019	Communications or public affairs	35	7	43	14	0	0	0	42	14	14
2019	Science and technology	65	20	8	0	8	0	0	85	8	26
2019	Administration and operations	62	10	9	5	15	0	0	72	19	21
2019	Information technology	80	0	10	0	10	0	0	80	10	10
2019	None of the above	60	10	15	7	3	0	5	74	10	40
2018	Federal regulators	33	24	20	7	16	0	0	57	23	14
2018	Communications or public affairs	31	31	15	15	8	0	0	62	23	13
2018	Science and technology	31	23	19	11	17	0	0	54	28	22
2018	Administration and operations	77	17	0	6	0	0	0	94	6	17
2018	Other services to the public	34	12	15	26	7	0	7	49	35	15
2018	None of the above	39	14	11	15	13	0	8	58	30	32
2017	Federal regulators	52	10	20	8	10	0	0	62	18	10
2017	Communications or public affairs	53	21	8	7	0	0	11	83	8	14
2017	Science and technology	45	20	13	0	22	0	0	65	22	24
2017	Administration and operations	50	10	15	10	10	0	5	64	21	20
2017	Information technology	70	10	10	0	10	0	0	80	10	10
2017	Other services to the public	44	23	11	12	5	0	6	70	18	18
2017	None of the above	55	17	19	2	4	0	2	74	6	47

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	67	13	6	7	0	7	87	7	15
2020	Science and technology	58	11	0	0	0	31	100	0	26
2020	Administration and operations	55	17	0	0	6	22	93	7	18
2020	Human resources	60	10	0	0	10	20	87	13	10
2020	Information technology	90	0	0	0	0	10	100	0	10
2020	Other services to the public	37	11	11	5	0	37	75	8	19
2020	None of the above	59	9	0	6	0	26	92	8	44
2019	Communications or public affairs	73	6	0	0	7	14	92	8	14
2019	Science and technology	56	7	4	4	4	24	84	11	25
2019	Administration and operations	58	14	4	5	5	15	84	11	21
2019	Information technology	90	0	10	0	0	0	90	0	10
2019	None of the above	50	14	3	0	0	33	96	0	40
2018	Federal regulators	56	14	7	0	10	13	81	11	14
2018	Communications or public affairs	54	15	0	8	0	23	90	10	13
2018	Science and technology	41	16	5	0	0	38	91	0	22
2018	Administration and operations	60	11	0	11	0	17	86	14	17
2018	Other services to the public	13	25	12	0	0	50	76	0	16
2018	None of the above	38	12	3	0	9	39	81	14	32
2017	Federal regulators	30	0	20	0	0	50	60	0	10
2017	Communications or public affairs	53	0	7	0	0	40	89	0	14
2017	Science and technology	48	12	4	0	8	29	84	11	24
2017	Administration and operations	55	20	0	5	0	20	94	6	20
2017	Information technology	80	0	10	0	0	10	89	0	10
2017	Other services to the public	34	0	16	0	0	50	68	0	18
2017	None of the above	55	15	4	2	2	23	90	5	48

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	93	7	0	0	0	0	0	100	0	15
2020	Science and technology	77	19	4	0	0	0	0	96	0	26
2020	Administration and operations	78	6	6	0	0	0	11	94	0	18
2020	Human resources	60	30	0	0	0	10	0	100	0	10
2020	Information technology	100	0	0	0	0	0	0	100	0	10
2020	Other services to the public	53	42	5	0	0	0	0	95	0	19
2020	None of the above	74	11	9	0	0	0	7	91	0	46
2019	Communications or public affairs	93	7	0	0	0	0	0	100	0	14
2019	Science and technology	69	19	0	4	0	0	8	96	4	26
2019	Administration and operations	70	15	4	0	5	0	5	90	5	20
2019	Information technology	90	0	10	0	0	0	0	90	0	10
2019	None of the above	78	12	8	3	0	0	0	90	3	40
2018	Federal regulators	39	47	7	7	0	0	0	87	7	14
2018	Communications or public affairs	69	16	8	0	0	0	8	92	0	13
2018	Science and technology	72	15	8	0	0	0	5	91	0	22
2018	Administration and operations	89	6	6	0	0	0	0	94	0	17
2018	Other services to the public	55	33	6	0	0	0	6	94	0	16
2018	None of the above	67	17	3	7	3	0	4	87	10	32
2017	Communications or public affairs	66	8	0	0	0	7	19	100	0	13
2017	Science and technology	61	22	10	0	0	4	4	90	0	24
2017	Administration and operations	70	20	0	0	5	0	5	95	5	20
2017	Other services to the public	83	12	6	0	0	0	0	94	0	18
2017	None of the above	73	16	6	2	0	0	2	92	2	48

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	67	13	0	13	0	6	86	14	15
2020	Science and technology	73	27	0	0	0	0	100	0	26
2020	Administration and operations	72	17	0	0	0	11	100	0	18
2020	Human resources	80	0	10	10	0	0	80	10	10
2020	Information technology	90	0	10	0	0	0	90	0	10
2020	Other services to the public	63	16	16	5	0	0	79	5	19
2020	None of the above	78	17	2	0	0	2	98	0	46
2019	Communications or public affairs	86	7	7	0	0	0	93	0	14
2019	Science and technology	80	16	0	0	0	4	100	0	26
2019	Administration and operations	76	14	5	0	5	0	90	5	21
2019	None of the above	65	25	5	0	3	3	92	3	40
2018	Federal regulators	54	36	0	0	10	0	90	10	14
2018	Communications or public affairs	77	16	0	0	8	0	92	8	13
2018	Science and technology	65	26	0	9	0	0	91	9	22
2018	Administration and operations	69	17	0	0	14	0	86	14	17
2018	Other services to the public	75	12	8	0	0	6	92	0	16
2018	None of the above	65	18	4	6	3	4	87	9	32
2017	Federal regulators	72	10	8	0	0	10	91	0	10
2017	Communications or public affairs	69	7	0	0	14	11	85	15	14
2017	Science and technology	68	21	8	0	4	0	88	4	24
2017	Administration and operations	59	31	5	0	5	0	90	5	20
2017	Information technology	70	20	10	0	0	0	90	0	10
2017	Other services to the public	78	17	5	0	0	0	95	0	18
2017	None of the above	81	8	6	2	0	2	92	2	48

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	40	40	0	7	7	0	6	86	14	15
2020	Science and technology	54	43	0	0	4	0	0	96	4	26
2020	Administration and operations	44	11	11	22	6	0	6	59	30	18
2020	Human resources	60	10	10	10	0	0	10	78	11	10
2020	Information technology	80	10	0	10	0	0	0	90	10	10
2020	Other services to the public	32	53	11	5	0	0	0	84	5	19
2020	None of the above	57	21	13	4	4	0	0	78	9	46
2019	Communications or public affairs	64	29	0	0	7	0	0	93	7	14
2019	Science and technology	62	15	15	8	0	0	0	77	8	26
2019	Administration and operations	52	33	10	0	5	0	0	85	5	21
2019	Information technology	70	20	0	10	0	0	0	90	10	10
2019	None of the above	57	20	17	3	0	3	0	80	3	40
2018	Federal regulators	46	27	13	13	0	0	0	73	13	14
2018	Communications or public affairs	46	39	8	8	0	0	0	85	8	13
2018	Science and technology	49	27	9	9	5	0	0	76	15	22
2018	Administration and operations	34	37	11	11	6	0	0	71	17	17
2018	Other services to the public	38	33	17	6	0	0	6	76	6	16
2018	None of the above	56	22	15	0	3	0	4	81	3	32
2017	Federal regulators	38	22	30	0	0	0	10	67	0	10
2017	Communications or public affairs	40	43	0	0	0	0	18	100	0	14
2017	Science and technology	42	42	8	4	4	0	0	84	8	24
2017	Administration and operations	39	30	25	0	0	0	5	73	0	20
2017	Information technology	60	30	0	10	0	0	0	90	10	10
2017	Other services to the public	53	23	24	0	0	0	0	76	0	17
2017	None of the above	64	23	8	0	0	2	2	91	0	48

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	35	29	22	14	0	64	14	14
2020	Science and technology	26	46	23	4	0	73	4	26
2020	Administration and operations	27	28	28	11	6	55	17	18
2020	Human resources	40	20	20	20	0	60	20	10
2020	Information technology	40	50	10	0	0	90	0	10
2020	Other services to the public	21	58	21	0	0	79	0	19
2020	None of the above	39	37	20	2	2	76	4	46

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	14	14	49	14	7	29	22	14
2020	Science and technology	28	40	24	4	4	68	8	25
2020	Administration and operations	33	28	11	11	17	61	28	18
2020	Human resources	20	30	50	0	0	50	0	10
2020	Information technology	0	60	30	10	0	60	10	10
2020	Other services to the public	11	42	37	5	5	53	11	19
2020	None of the above	13	33	41	8	4	46	13	46
2019	Communications or public affairs	7	29	49	14	0	37	14	14
2019	Science and technology	27	19	34	8	11	47	19	26
2019	Administration and operations	29	23	25	5	18	52	23	21
2019	Information technology	20	30	30	20	0	50	20	10
2019	None of the above	15	33	32	12	7	49	19	40
2018	Federal regulators	0	27	36	7	30	27	36	14
2018	Communications or public affairs	0	39	61	0	0	39	0	13
2018	Science and technology	5	50	25	4	16	55	20	23
2018	Administration and operations	23	46	20	11	0	69	11	17
2018	Other services to the public	41	6	36	12	6	46	18	16
2018	None of the above	18	30	27	18	6	48	25	32
2017	Federal regulators	10	30	40	0	20	40	20	10
2017	Communications or public affairs	7	20	59	7	7	27	14	14
2017	Science and technology	13	33	28	0	26	46	26	24
2017	Administration and operations	25	30	20	15	10	55	25	20
2017	Information technology	0	60	30	10	0	60	10	10
2017	Other services to the public	23	27	40	6	5	49	11	18
2017	None of the above	13	31	36	10	11	43	21	48

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	13	27	40	13	7	0	20	39	15
2020	Science and technology	4	8	34	27	27	0	54	12	26
2020	Administration and operations	17	17	28	17	22	0	38	34	18
2020	Human resources	0	30	60	0	10	0	10	30	10
2020	Information technology	0	10	30	50	10	0	60	10	10
2020	Other services to the public	0	21	32	42	5	0	47	21	19
2020	None of the above	11	19	29	27	14	0	40	31	45
2019	Communications or public affairs	0	14	56	22	7	0	29	14	14
2019	Science and technology	4	19	34	24	19	0	43	23	26
2019	Administration and operations	18	5	29	33	14	0	47	23	21
2019	Information technology	0	20	20	60	0	0	60	20	10
2019	None of the above	10	22	22	31	15	0	46	32	40
2018	Federal regulators	27	16	30	27	0	0	27	43	14
2018	Communications or public affairs	8	16	54	23	0	0	23	23	13
2018	Science and technology	13	16	43	14	14	0	28	29	23
2018	Administration and operations	6	11	20	52	6	6	61	18	17
2018	Other services to the public	6	25	23	33	13	0	47	31	16
2018	None of the above	6	32	23	16	23	0	39	39	31
2017	Federal regulators	20	10	50	10	10	0	20	30	10
2017	Communications or public affairs	0	7	80	14	0	0	14	7	14
2017	Science and technology	17	12	46	8	17	0	25	30	24
2017	Administration and operations	5	15	20	41	20	0	60	20	20
2017	Information technology	0	20	20	40	20	0	60	20	10
2017	Other services to the public	0	24	40	18	18	0	36	24	17
2017	None of the above	11	19	34	28	9	0	36	30	47

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	19	61	13	0	7	0	80	7	15
2020	Science and technology	34	58	4	4	0	0	92	4	26
2020	Administration and operations	45	38	11	6	0	0	83	6	18
2020	Human resources	70	30	0	0	0	0	100	0	10
2020	Information technology	40	40	20	0	0	0	80	0	10
2020	Other services to the public	47	37	5	11	0	0	84	11	19
2020	None of the above	44	46	4	4	2	0	89	6	46
2019	Communications or public affairs	22	42	22	14	0	0	64	14	14
2019	Science and technology	27	54	19	0	0	0	81	0	26
2019	Administration and operations	34	43	0	10	9	5	81	19	21
2019	Information technology	50	40	0	10	0	0	90	10	10
2019	None of the above	40	32	15	5	8	0	73	13	40
2018	Federal regulators	20	27	23	23	7	0	47	30	14
2018	Communications or public affairs	23	45	23	0	8	0	69	8	13
2018	Science and technology	25	43	10	12	5	4	71	18	23
2018	Administration and operations	66	34	0	0	0	0	100	0	17
2018	Other services to the public	44	30	14	12	0	0	75	12	16
2018	None of the above	32	35	9	19	6	0	67	25	32
2017	Federal regulators	20	50	10	10	0	10	78	11	10
2017	Communications or public affairs	19	27	20	22	0	11	52	25	14
2017	Science and technology	17	53	9	8	13	0	70	21	24
2017	Administration and operations	20	35	30	10	5	0	55	15	20
2017	Information technology	30	40	30	0	0	0	70	0	10
2017	Other services to the public	23	49	17	6	6	0	72	11	18
2017	None of the above	21	32	32	6	7	2	54	13	47

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	13	39	34	0	13	0	53	13	15
2020	Science and technology	40	36	16	8	0	0	76	8	25
2020	Administration and operations	55	17	11	17	0	0	72	17	18
2020	Human resources	70	20	10	0	0	0	90	0	10
2020	Information technology	50	20	20	10	0	0	70	10	10
2020	Other services to the public	32	32	16	21	0	0	63	21	19
2020	None of the above	43	31	13	6	4	2	76	11	46

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	40	33	27	0	0	0	0	73	0	15
2020	Science and technology	46	27	8	12	8	0	0	73	19	26
2020	Administration and operations	50	22	0	22	6	0	0	72	28	18
2020	Information technology	30	10	40	0	10	10	0	45	11	10
2020	Other services to the public	26	32	11	26	5	0	0	58	32	19
2020	None of the above	48	22	7	14	7	0	2	72	21	44

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	53	34	13	0	0	0	0	87	0	15
2020	Science and technology	48	36	12	0	4	0	0	84	4	25
2020	Administration and operations	61	22	6	6	0	6	0	88	6	18
2020	Human resources	80	10	10	0	0	0	0	90	0	10
2020	Information technology	30	40	10	0	10	0	10	78	11	10
2020	Other services to the public	37	32	16	5	0	11	0	76	6	19
2020	None of the above	56	11	13	5	4	9	2	75	10	45

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	20	13	19	40	7	0	34	47	15
2020	Science and technology	26	50	15	4	4	0	77	8	26
2020	Administration and operations	45	38	6	6	6	0	83	11	18
2020	Human resources	70	30	0	0	0	0	100	0	10
2020	Information technology	70	20	10	0	0	0	90	0	10
2020	Other services to the public	16	47	11	21	5	0	63	26	19
2020	None of the above	28	30	13	15	13	0	59	28	46
2019	Communications or public affairs	22	14	22	27	14	0	37	42	14
2019	Science and technology	19	34	23	16	8	0	53	23	26
2019	Administration and operations	24	33	20	10	14	0	57	23	21
2019	Information technology	50	50	0	0	0	0	100	0	10
2019	None of the above	26	18	12	18	25	0	44	44	39
2018	Federal regulators	7	34	16	13	30	0	41	43	14
2018	Communications or public affairs	8	23	38	23	8	0	31	31	13
2018	Science and technology	17	21	18	27	18	0	38	44	23
2018	Administration and operations	43	57	0	0	0	0	100	0	17
2018	Other services to the public	44	19	0	19	18	0	64	36	16
2018	None of the above	23	17	16	15	26	4	42	42	31
2017	Federal regulators	0	62	8	20	10	0	62	30	10
2017	Communications or public affairs	6	45	20	16	13	0	51	29	14
2017	Science and technology	8	49	0	24	18	0	58	42	24
2017	Administration and operations	31	40	5	4	15	5	75	20	20
2017	Information technology	30	50	10	10	0	0	80	10	10
2017	Other services to the public	16	39	17	11	17	0	55	28	18
2017	None of the above	13	30	21	22	14	0	43	36	48

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	53	40	7	0	0	93	0	15
2020	Science and technology	73	23	0	4	0	96	4	26
2020	Administration and operations	61	34	0	6	0	94	6	18
2020	Human resources	80	20	0	0	0	100	0	10
2020	Information technology	70	30	0	0	0	100	0	10
2020	Other services to the public	53	37	11	0	0	89	0	19
2020	None of the above	67	20	2	9	2	87	10	46

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	46	34	20	0	0	80	0	15
2020	Science and technology	61	35	0	4	0	96	4	26
2020	Administration and operations	66	22	6	0	6	89	6	18
2020	Human resources	80	20	0	0	0	100	0	10
2020	Information technology	80	20	0	0	0	100	0	10
2020	Other services to the public	63	26	11	0	0	89	0	19
2020	None of the above	59	24	4	8	4	83	13	46

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	53	27	7	13	0	80	13	15
2020	Science and technology	61	27	4	8	0	88	8	26
2020	Administration and operations	61	28	11	0	0	89	0	18
2020	Human resources	90	10	0	0	0	100	0	10
2020	Information technology	40	60	0	0	0	100	0	10
2020	Other services to the public	63	21	16	0	0	84	0	19
2020	None of the above	55	27	5	9	4	86	9	45

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	60	40	0	0	0	0	100	0	15
2020	Science and technology	69	23	4	4	0	0	92	4	26
2020	Administration and operations	83	17	0	0	0	0	100	0	18
2020	Human resources	90	10	0	0	0	0	100	0	10
2020	Information technology	50	30	20	0	0	0	80	0	10
2020	Other services to the public	47	32	11	5	0	5	83	6	19
2020	None of the above	61	20	4	2	4	9	88	7	46

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Total responses
2020	Communications or public affairs	93	7	0	0	100	15
2020	Science and technology	92	8	0	0	100	26
2020	Administration and operations	89	6	6	0	94	18
2020	Human resources	100	0	0	0	100	10
2020	Information technology	100	0	0	0	100	10
2020	Other services to the public	79	11	5	5	94	19
2020	None of the above	89	11	0	0	100	46

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	60	34	7	0	0	93	0	15
2020	Science and technology	69	23	4	4	0	92	4	26
2020	Administration and operations	66	17	11	0	6	88	0	18
2020	Human resources	100	0	0	0	0	100	0	10
2020	Information technology	50	50	0	0	0	100	0	10
2020	Other services to the public	61	33	6	0	0	94	0	18
2020	None of the above	56	40	2	2	0	96	2	46

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	66	27	7	0	0	0	0	93	0	15
2020	Science and technology	72	20	0	0	8	0	0	92	8	25
2020	Administration and operations	61	17	6	11	6	0	0	78	17	18
2020	Human resources	90	0	0	0	0	10	0	100	0	10
2020	Information technology	40	50	10	0	0	0	0	90	0	10
2020	Other services to the public	50	28	11	6	6	0	0	78	11	18
2020	None of the above	57	17	9	7	9	0	2	76	16	46

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	60	34	7	0	0	0	93	0	15
2020	Science and technology	65	19	8	8	0	0	85	8	26
2020	Administration and operations	83	17	0	0	0	0	100	0	18
2020	Human resources	90	10	0	0	0	0	100	0	10
2020	Information technology	60	30	10	0	0	0	90	0	10
2020	Other services to the public	61	28	6	6	0	0	89	6	18
2020	None of the above	65	18	4	4	6	2	84	11	46

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	None of the above	17	75	0	0	8	0	0	92	8	11

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	None of the above	100	0	11

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	None of the above	35	27	20	10	8	0	0	62	18	11

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Communications or public affairs	0	100	15
2020	Science and technology	0	100	26
2020	Administration and operations	11	89	18
2020	Human resources	0	100	10
2020	Information technology	0	100	10
2020	Other services to the public	11	89	19
2020	None of the above	13	87	46

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Communications or public affairs	0	100	15
2020	Science and technology	19	81	26
2020	Administration and operations	6	94	18
2020	Human resources	10	90	10
2020	Information technology	0	100	10
2020	Other services to the public	10	90	19
2020	None of the above	15	85	46
2019	Communications or public affairs	7	93	14
2019	Science and technology	15	85	26
2019	Administration and operations	25	75	21
2019	Information technology	0	100	10
2019	None of the above	13	87	40
2017	Communications or public affairs	0	100	14
2017	Information technology	0	100	10
2017	Other services to the public	39	61	18
2017	None of the above	15	85	48

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	60	13	13	0	0	7	7	84	0	15
2020	Science and technology	61	23	4	8	4	0	0	85	12	26
2020	Administration and operations	61	34	6	0	0	0	0	94	0	18
2020	Human resources	80	20	0	0	0	0	0	100	0	10
2020	Information technology	60	30	0	0	10	0	0	90	10	10
2020	Other services to the public	37	53	5	0	0	0	5	94	0	19
2020	None of the above	58	18	9	2	4	2	7	83	7	46

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	34	53	13	61	39	15
2020	Science and technology	23	46	31	66	34	26
2020	Administration and operations	22	66	11	75	25	18
2020	Human resources	40	60	0	60	40	10
2020	Information technology	0	80	20	100	0	10
2020	Other services to the public	32	42	26	57	43	19
2020	None of the above	33	47	20	59	41	46

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	None of the above	60	40	15

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	None of the above	14	0	27	26	19	7	7	16	53	15

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	None of the above	0	14	41	13	33	0	0	14	46	15

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	53	40	0	7	0	0	0	93	7	15
2020	Science and technology	69	8	12	4	0	0	8	83	4	26
2020	Administration and operations	50	11	11	17	6	0	6	64	24	18
2020	Human resources	50	20	10	10	0	0	10	78	11	10
2020	Information technology	60	10	0	10	10	0	10	78	22	10
2020	Other services to the public	53	26	11	0	0	0	11	88	0	19
2020	None of the above	65	4	4	2	10	0	13	80	15	46
2019	Communications or public affairs	53	23	16	0	0	0	8	83	0	13
2019	Science and technology	65	15	8	0	0	0	12	91	0	26
2019	Administration and operations	62	5	10	5	14	0	5	70	19	21
2019	Information technology	50	10	0	20	10	10	0	67	33	10
2019	None of the above	60	15	0	10	3	3	10	86	14	40
2018	Federal regulators	56	21	7	10	0	0	7	83	10	14
2018	Communications or public affairs	31	8	8	23	23	0	8	42	50	13
2018	Science and technology	64	10	8	0	4	0	14	86	5	23
2018	Administration and operations	60	6	17	6	0	0	11	74	6	17
2018	Other services to the public	67	0	8	0	6	0	19	83	7	16
2018	None of the above	53	3	3	8	9	0	24	74	22	32

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Transportation Safety Board of Canada by Question 107. With which of the following communities do you most closely identify in relation to your current job?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities