2020 Public Service Employee Survey Results for Canada Economic Development for Quebec Regions by Question 120. Are you a member of a visible minority group?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	53	38	7	2	0	0	0	91	2	45
2020	Non-visible minority	49	38	5	7	1	0	0	87	8	240

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	73	27	0	0	0	100	0	45
2020	Non-visible minority	73	22	2	1	1	96	2	238
2017	Visible minority	66	31	2	0	0	98	0	41
2017	Non-visible minority	72	24	0	4	0	96	4	232
2014	Visible minority	73	27	0	0	0	100	0	36
2014	Non-visible minority	68	28	2	2	0	97	2	221

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	34	48	9	5	2	0	2	84	7	45
2020	Non-visible minority	39	37	12	8	3	1	0	78	11	240
2019	Visible minority	53	38	0	9	0	0	0	91	9	32
2019	Non-visible minority	41	34	10	9	6	0	0	75	15	201
2017	Visible minority	47	23	19	5	6	0	0	71	10	41
2017	Non-visible minority	42	34	8	12	5	0	0	76	17	232
2014	Visible minority	50	28	11	8	3	0	0	77	11	36
2014	Non-visible minority	43	39	6	7	5	0	0	82	12	221

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	26	40	18	13	0	3	68	14	45
2020	Non-visible minority	33	44	15	6	2	0	77	8	239
2019	Visible minority	32	34	12	16	6	0	66	22	32
2019	Non-visible minority	26	51	11	10	1	0	77	12	201
2018	Visible minority	37	32	15	16	0	0	69	16	27
2018	Non-visible minority	20	58	12	9	1	0	78	10	194
2017	Visible minority	32	30	22	13	2	0	62	15	41
2017	Non-visible minority	28	52	10	6	4	0	80	10	232
2014	Visible minority	25	53	11	6	3	2	80	8	36
2014	Non-visible minority	34	41	15	9	0	1	75	9	221

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	39	35	15	9	2	74	11	43
2020	Non-visible minority	43	38	11	6	2	82	7	238
2019	Visible minority	41	50	3	3	3	90	6	32
2019	Non-visible minority	47	35	11	5	1	82	6	199
2017	Visible minority	44	34	7	13	2	77	15	40
2017	Non-visible minority	47	43	4	4	0	91	5	229
2014	Visible minority	34	41	19	3	3	75	5	36
2014	Non-visible minority	47	37	10	4	0	85	5	220

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	40	30	12	15	0	0	2	72	16	45
2020	Non-visible minority	40	31	18	6	3	1	1	72	9	238
2019	Visible minority	47	41	6	3	3	0	0	87	7	32
2019	Non-visible minority	38	38	12	7	4	0	1	76	12	201
2018	Visible minority	30	55	12	3	0	0	0	85	3	26
2018	Non-visible minority	35	44	11	6	3	0	1	80	10	193
2017	Visible minority	29	33	18	20	0	0	0	62	20	41
2017	Non-visible minority	33	39	15	8	4	0	1	73	12	231
2014	Visible minority	42	38	11	3	3	3	0	83	6	36
2014	Non-visible minority	26	39	19	11	2	0	3	68	13	221

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	32	42	14	9	3	74	12	45
2020	Non-visible minority	33	47	10	8	2	80	10	239
2019	Visible minority	34	54	9	3	0	88	3	32
2019	Non-visible minority	32	49	10	6	3	81	9	202
2018	Visible minority	35	40	14	7	4	75	11	27
2018	Non-visible minority	30	48	16	5	1	78	7	191
2017	Visible minority	25	51	7	14	2	77	16	41
2017	Non-visible minority	38	40	15	7	1	78	7	232
2014	Visible minority	26	58	13	3	0	84	3	36
2014	Non-visible minority	23	54	13	6	4	77	10	221

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	29	39	16	11	5	0	68	16	45
2020	Non-visible minority	31	43	14	9	2	0	74	11	240
2019	Visible minority	25	44	9	13	9	0	69	22	32
2019	Non-visible minority	24	49	17	8	2	0	73	10	202
2018	Visible minority	33	26	23	16	3	0	58	19	27
2018	Non-visible minority	27	36	26	9	2	0	64	11	191
2017	Visible minority	23	23	15	28	11	0	45	39	41
2017	Non-visible minority	25	41	17	11	5	0	66	17	232
2014	Visible minority	26	34	26	6	6	2	62	12	35
2014	Non-visible minority	20	40	21	11	8	0	60	19	221

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	33	49	8	10	0	0	82	10	45
2020	Non-visible minority	29	38	13	17	3	0	67	20	237
2019	Visible minority	22	53	15	6	3	0	75	10	32
2019	Non-visible minority	14	58	16	8	4	1	72	11	201
2018	Visible minority	22	56	8	7	7	0	78	14	27
2018	Non-visible minority	21	51	17	10	0	0	72	10	193
2017	Visible minority	26	25	25	22	2	0	51	24	41
2017	Non-visible minority	25	48	14	10	3	0	73	13	232

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	48	32	10	7	0	0	3	82	8	45
2020	Non-visible minority	38	42	10	7	2	0	0	81	9	240
2019	Visible minority	35	53	9	3	0	0	0	88	3	32
2019	Non-visible minority	30	51	12	4	2	0	0	81	6	202
2018	Visible minority	44	36	12	4	0	4	0	83	4	27
2018	Non-visible minority	33	53	11	3	0	0	0	85	4	192
2017	Visible minority	40	35	13	5	7	0	0	75	12	41
2017	Non-visible minority	36	46	13	3	2	0	0	82	5	231
2014	Visible minority	38	42	14	3	3	0	0	80	6	35
2014	Non-visible minority	33	47	13	4	2	1	0	81	6	220

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	27	43	14	14	3	70	16	45
2020	Non-visible minority	32	37	17	12	2	69	14	240
2019	Visible minority	19	47	15	16	3	66	19	32
2019	Non-visible minority	27	42	17	11	3	69	13	201
2018	Visible minority	23	48	14	14	0	71	14	27
2018	Non-visible minority	27	44	20	8	2	70	9	193
2017	Visible minority	23	29	12	29	7	52	36	41
2017	Non-visible minority	29	40	15	11	5	69	16	232

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	47	36	14	0	3	83	3	44
2020	Non-visible minority	42	35	15	6	2	78	8	240
2019	Visible minority	37	57	3	3	0	94	3	32
2019	Non-visible minority	41	44	10	4	1	85	5	202
2018	Visible minority	41	51	0	8	0	92	8	27
2018	Non-visible minority	43	44	10	3	0	87	3	190
2017	Visible minority	38	44	7	7	4	82	11	41
2017	Non-visible minority	44	43	9	3	0	88	3	229
2014	Visible minority	53	36	11	0	0	89	0	36
2014	Non-visible minority	43	42	9	3	3	85	5	221

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	25	46	15	8	5	0	71	13	45
2020	Non-visible minority	27	38	18	15	2	0	65	17	240
2019	Visible minority	15	53	18	6	6	0	69	13	32
2019	Non-visible minority	20	48	14	15	3	0	68	18	201
2018	Visible minority	33	36	19	12	0	0	69	12	27
2018	Non-visible minority	22	41	20	13	2	1	64	16	192
2017	Visible minority	34	40	0	19	7	0	74	26	41
2017	Non-visible minority	23	37	22	13	5	0	61	18	229
2014	Visible minority	26	39	20	8	6	0	66	14	35
2014	Non-visible minority	18	44	18	13	6	0	63	19	221

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	33	15	8	5	71	13	45
2020	Non-visible minority	32	34	18	13	3	66	16	240
2019	Visible minority	31	47	13	3	6	78	9	32
2019	Non-visible minority	26	41	18	11	5	67	16	202
2018	Visible minority	30	51	11	8	0	81	8	26
2018	Non-visible minority	28	38	16	15	3	66	17	192
2017	Visible minority	26	35	13	17	9	61	26	41
2017	Non-visible minority	27	42	18	9	5	68	14	229
2014	Visible minority	33	38	5	17	6	72	23	36
2014	Non-visible minority	23	35	20	15	6	59	21	221

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	26	49	18	5	3	0	75	7	43
2020	Non-visible minority	29	42	16	10	3	0	71	13	239
2019	Visible minority	31	50	13	7	0	0	81	7	32
2019	Non-visible minority	21	54	16	7	2	0	75	9	196
2018	Visible minority	27	32	22	16	4	0	59	19	27
2018	Non-visible minority	21	46	21	11	1	0	67	12	193
2017	Visible minority	35	22	26	12	5	0	57	17	40
2017	Non-visible minority	25	49	16	8	2	0	74	10	229
2014	Visible minority	31	25	28	6	8	3	57	14	36
2014	Non-visible minority	24	45	20	8	3	0	70	11	221

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	36	43	12	5	5	78	10	45
2020	Non-visible minority	32	48	10	8	2	80	10	237
2019	Visible minority	37	51	9	3	0	88	3	32
2019	Non-visible minority	35	48	10	4	2	83	6	201
2018	Visible minority	32	45	11	12	0	77	12	26
2018	Non-visible minority	30	52	14	4	0	82	4	193
2017	Visible minority	39	31	17	13	0	70	13	41
2017	Non-visible minority	38	39	17	5	1	78	6	228
2014	Visible minority	35	54	8	0	3	89	3	35
2014	Non-visible minority	29	54	9	7	2	82	9	221

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	17	35	23	16	9	0	52	25	45
2020	Non-visible minority	26	26	23	13	11	1	53	24	239
2019	Visible minority	28	53	13	3	3	0	81	6	32
2019	Non-visible minority	34	36	13	11	6	0	69	17	199
2018	Visible minority	26	50	25	0	0	0	75	0	27
2018	Non-visible minority	40	30	20	7	3	0	70	10	194
2017	Visible minority	35	37	24	4	0	0	72	4	41
2017	Non-visible minority	36	38	13	9	4	0	74	13	232
2014	Visible minority	36	30	17	16	0	0	66	16	36
2014	Non-visible minority	35	38	18	6	4	0	72	10	221

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	21	41	26	9	2	0	0	12	62	45
2020	Non-visible minority	21	34	30	10	4	1	0	13	56	239
2019	Visible minority	16	47	28	9	0	0	0	9	63	32
2019	Non-visible minority	15	34	36	9	4	0	1	13	50	202
2018	Visible minority	22	46	21	11	0	0	0	11	68	27
2018	Non-visible minority	9	39	38	9	2	1	1	11	49	194
2017	Visible minority	7	34	40	7	9	2	0	17	42	41
2017	Non-visible minority	6	31	43	12	7	0	1	19	38	232
2014	Visible minority	14	45	36	0	0	3	2	0	62	36
2014	Non-visible minority	12	33	34	16	4	0	1	20	45	221

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	15	24	22	16	10	7	7	30	45	45
2020	Non-visible minority	13	22	33	18	9	5	1	28	37	238
2019	Visible minority	13	28	28	19	9	3	0	29	42	32
2019	Non-visible minority	10	24	32	23	9	2	1	34	34	201
2018	Visible minority	11	37	26	19	4	0	3	23	50	27
2018	Non-visible minority	10	20	41	19	8	2	1	27	30	194
2017	Visible minority	9	31	23	18	7	5	7	28	46	41
2017	Non-visible minority	7	20	32	26	13	1	1	40	28	231
2014	Visible minority	14	36	39	9	0	0	2	9	50	36
2014	Non-visible minority	10	26	37	16	7	1	2	24	37	220

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	20	24	29	11	2	11	2	16	50	45
2020	Non-visible minority	30	27	24	12	5	2	1	17	59	239
2019	Visible minority	26	22	28	15	9	0	0	25	47	32
2019	Non-visible minority	29	28	26	14	2	0	1	17	57	202
2018	Visible minority	36	23	22	15	4	0	0	19	59	27
2018	Non-visible minority	30	31	23	10	5	0	2	15	62	194
2017	Visible minority	32	30	16	10	7	2	3	18	65	41
2017	Non-visible minority	33	30	26	7	3	0	0	10	63	232
2014	Visible minority	39	33	22	3	0	3	0	3	75	36
2014	Non-visible minority	35	32	20	9	3	0	2	12	68	221

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	17	33	15	23	2	7	2	28	56	45
2020	Non-visible minority	20	31	31	13	5	1	0	18	51	239
2019	Visible minority	19	19	41	9	9	3	0	19	39	32
2019	Non-visible minority	13	34	38	11	4	0	1	15	47	202
2018	Visible minority	22	18	45	11	4	0	0	14	40	27
2018	Non-visible minority	9	33	40	16	2	0	1	17	42	193
2017	Visible minority	14	37	26	14	5	2	3	20	53	41
2017	Non-visible minority	12	28	38	18	3	0	0	21	40	232
2014	Visible minority	14	31	30	19	0	6	0	21	47	36
2014	Non-visible minority	8	25	41	21	5	0	0	26	33	221

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	32	13	23	21	5	5	2	28	48	44
2020	Non-visible minority	25	28	23	12	6	2	3	19	56	239
2019	Visible minority	28	28	28	6	6	3	0	13	58	32
2019	Non-visible minority	20	33	23	13	7	1	2	21	55	202
2018	Visible minority	37	36	12	11	4	0	0	15	73	27
2018	Non-visible minority	17	34	31	11	5	0	2	17	52	193
2017	Visible minority	35	19	20	11	7	2	6	19	58	41
2017	Non-visible minority	17	27	30	15	8	0	2	24	46	229
2014	Visible minority	28	30	33	3	5	0	0	8	58	36
2014	Non-visible minority	27	33	26	6	6	1	1	13	61	221

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	18	29	22	18	5	4	5	24	51	45
2020	Non-visible minority	12	20	27	22	10	6	3	35	36	238
2019	Visible minority	22	22	35	9	6	3	3	16	46	32
2019	Non-visible minority	12	25	24	19	16	1	3	36	38	202
2018	Visible minority	22	23	25	26	4	0	0	30	44	27
2018	Non-visible minority	11	26	27	24	9	1	3	34	38	194
2017	Visible minority	17	30	20	13	8	5	7	25	53	41
2017	Non-visible minority	10	20	23	28	15	1	3	45	31	232
2014	Visible minority	21	38	19	18	3	0	0	21	60	36
2014	Non-visible minority	10	24	30	18	13	2	4	33	35	219

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	13	26	35	18	5	5	0	23	40	45
2020	Non-visible minority	18	28	34	12	4	3	1	17	48	239
2019	Visible minority	13	35	20	16	10	6	0	27	52	31
2019	Non-visible minority	13	27	38	17	3	1	1	21	40	202
2018	Visible minority	21	27	33	0	8	8	4	9	54	27
2018	Non-visible minority	18	27	36	11	4	1	2	15	47	194
2017	Visible minority	20	26	30	9	8	2	4	19	50	41
2017	Non-visible minority	16	29	36	9	6	2	2	16	47	231
2014	Visible minority	28	19	39	3	3	6	2	6	51	36
2014	Non-visible minority	18	33	34	10	3	1	1	13	52	221

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	4	8	30	42	11	5	55	13	45
2020	Non-visible minority	2	9	34	34	20	0	55	11	238
2019	Visible minority	6	9	31	34	16	3	52	16	32
2019	Non-visible minority	3	16	37	32	12	1	44	19	202

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	27	31	11	16	3	6	6	67	21	45
2020	Non-visible minority	30	34	16	7	2	7	5	72	10	240
2019	Visible minority	31	34	22	6	0	3	3	70	7	32
2019	Non-visible minority	27	37	11	9	5	8	2	71	16	202
2018	Visible minority	16	52	14	3	11	3	0	70	15	27
2018	Non-visible minority	18	43	17	9	4	5	3	67	14	193
2017	Visible minority	27	26	16	12	9	5	5	59	24	41
2017	Non-visible minority	32	31	14	9	7	4	3	67	17	232
2014	Visible minority	31	34	14	5	9	0	8	70	15	36
2014	Non-visible minority	28	30	17	8	7	4	5	64	17	221

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	60	29	3	2	5	0	2	90	7	45
2020	Non-visible minority	62	29	4	4	2	0	0	91	5	239
2019	Visible minority	59	28	3	6	0	3	0	90	7	32
2019	Non-visible minority	52	34	5	7	1	1	0	87	8	201
2018	Visible minority	41	48	11	0	0	0	0	89	0	27
2018	Non-visible minority	49	35	7	6	2	0	0	84	8	193
2017	Visible minority	38	31	12	7	9	2	0	71	17	41
2017	Non-visible minority	49	33	8	6	3	0	0	83	9	232
2014	Visible minority	42	47	8	3	0	0	0	89	3	36
2014	Non-visible minority	48	32	11	5	3	0	0	81	8	221

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	64	29	2	0	5	93	5	45
2020	Non-visible minority	65	28	3	3	1	93	4	237
2019	Visible minority	59	31	6	3	0	90	3	32
2019	Non-visible minority	54	36	8	3	0	89	3	201
2018	Visible minority	45	44	0	12	0	88	12	27
2018	Non-visible minority	50	40	6	3	1	90	4	194
2017	Visible minority	43	40	17	0	0	83	0	41
2017	Non-visible minority	46	42	6	6	1	87	7	232
2014	Visible minority	47	45	3	5	0	92	5	36
2014	Non-visible minority	42	45	8	4	1	87	5	221

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	51	27	14	3	5	0	78	8	45
2020	Non-visible minority	50	34	11	5	0	1	84	5	239
2019	Visible minority	61	29	6	3	0	0	90	3	31
2019	Non-visible minority	40	45	10	2	2	0	86	4	202
2018	Visible minority	36	53	11	0	0	0	89	0	27
2018	Non-visible minority	37	45	14	3	0	1	83	4	194

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	29	30	10	0	9	17	5	76	12	45
2020	Non-visible minority	56	26	7	2	0	4	5	90	2	239

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	49	26	14	0	5	0	6	80	5	45
2020	Non-visible minority	52	33	9	3	1	0	2	86	4	239
2019	Visible minority	41	37	10	6	3	3	0	80	10	32
2019	Non-visible minority	54	30	9	3	0	1	2	87	3	202

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	42	41	12	0	3	2	0	85	3	45
2020	Non-visible minority	46	36	9	5	2	2	0	83	7	240
2019	Visible minority	31	47	6	13	0	0	3	81	13	32
2019	Non-visible minority	37	42	12	5	3	0	0	80	8	201
2018	Visible minority	43	30	12	11	4	0	0	73	14	27
2018	Non-visible minority	32	48	14	5	1	0	0	80	6	194
2017	Visible minority	32	40	15	5	7	0	0	72	12	41
2017	Non-visible minority	35	41	13	7	4	0	0	76	11	232
2014	Visible minority	31	45	16	0	3	0	5	80	3	36
2014	Non-visible minority	33	47	11	4	3	0	1	81	7	221

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	51	26	16	0	5	2	0	79	5	45
2020	Non-visible minority	51	26	14	4	3	1	1	79	6	239

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	49	37	10	2	3	0	86	5	45
2020	Non-visible minority	50	35	8	4	2	0	86	7	240
2019	Visible minority	34	50	9	7	0	0	84	7	32
2019	Non-visible minority	37	45	8	7	3	1	82	10	202
2018	Visible minority	36	42	11	12	0	0	78	12	27
2018	Non-visible minority	36	47	8	6	1	1	85	7	193
2017	Visible minority	38	24	15	18	5	0	62	23	41
2017	Non-visible minority	42	38	11	5	3	0	81	8	232
2014	Visible minority	42	36	14	9	0	0	78	9	36
2014	Non-visible minority	36	46	8	7	2	0	83	9	221

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	60	40	45
2020	Non-visible minority	53	47	240

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	55	24	5	2	2	9	2	90	5	45
2020	Non-visible minority	57	21	6	2	0	5	7	90	3	240

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	61	25	5	5	3	2	88	7	45
2020	Non-visible minority	56	28	9	4	2	0	85	6	240
2019	Visible minority	43	38	13	6	0	0	81	6	32
2019	Non-visible minority	44	39	9	4	3	0	84	7	202
2018	Visible minority	36	35	18	7	3	0	71	11	27
2018	Non-visible minority	42	38	11	6	2	0	81	8	193
2017	Visible minority	38	13	29	15	5	0	51	19	41
2017	Non-visible minority	45	33	12	6	5	0	78	11	231
2014	Visible minority	53	28	14	3	3	0	80	5	36
2014	Non-visible minority	43	41	5	7	3	0	84	10	221

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	42	20	15	16	2	4	0	65	19	45
2020	Non-visible minority	29	42	14	7	2	7	0	76	10	240
2019	Visible minority	18	38	16	16	9	3	0	58	26	32
2019	Non-visible minority	13	45	20	13	3	7	1	62	17	201
2018	Visible minority	18	26	22	11	15	8	0	48	28	27
2018	Non-visible minority	16	40	22	8	5	9	0	62	14	194
2017	Visible minority	19	34	19	18	7	3	0	54	26	41
2017	Non-visible minority	24	41	17	6	4	7	0	71	11	232
2014	Visible minority	25	45	22	8	0	0	0	70	8	36
2014	Non-visible minority	18	49	14	7	4	7	0	73	12	220

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	34	21	22	9	10	4	0	58	19	45
2020	Non-visible minority	27	36	22	10	4	0	0	64	14	239
2019	Visible minority	18	38	25	10	9	0	0	56	19	32
2019	Non-visible minority	17	38	25	13	5	2	1	56	18	201
2018	Visible minority	8	36	19	19	18	0	0	44	38	27
2018	Non-visible minority	18	39	26	10	5	1	0	58	15	194
2017	Visible minority	19	29	15	27	9	0	0	49	37	41
2017	Non-visible minority	22	43	22	6	4	2	0	66	11	231
2014	Visible minority	26	22	30	14	5	3	0	49	20	36
2014	Non-visible minority	16	41	25	10	6	1	0	58	16	221

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	30	24	18	19	5	2	2	57	25	45
2020	Non-visible minority	20	34	23	14	5	4	0	55	20	239
2019	Visible minority	9	41	25	13	9	3	0	51	23	32
2019	Non-visible minority	8	39	27	15	5	6	1	50	21	201
2018	Visible minority	8	21	37	15	15	4	0	30	31	27
2018	Non-visible minority	16	27	37	11	6	4	0	44	18	192
2017	Visible minority	10	29	22	26	7	7	0	41	35	40
2017	Non-visible minority	15	37	28	12	3	6	0	55	16	231
2014	Visible minority	17	34	22	16	3	5	2	55	21	36
2014	Non-visible minority	10	37	30	15	3	5	0	49	19	220

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	25	42	15	12	5	2	68	17	45
2020	Non-visible minority	28	49	15	4	4	0	77	8	238
2019	Visible minority	12	40	28	13	6	0	53	19	32
2019	Non-visible minority	9	45	23	12	7	3	56	20	202
2018	Visible minority	11	36	19	19	15	0	47	33	27
2018	Non-visible minority	14	37	28	13	7	1	52	20	192
2017	Visible minority	27	29	19	15	4	6	60	20	41
2017	Non-visible minority	20	43	24	7	4	2	64	11	231
2014	Visible minority	17	51	14	13	6	0	68	19	36
2014	Non-visible minority	12	51	21	12	2	1	65	14	221

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	42	30	18	0	6	2	0	75	7	45
2020	Non-visible minority	54	32	12	0	0	0	0	87	1	240
2019	Visible minority	50	25	16	6	0	0	3	78	6	32
2019	Non-visible minority	44	32	16	4	1	3	0	78	5	199

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	37	50	3	7	0	4	90	7	45
2020	Non-visible minority	24	46	19	7	2	1	72	9	239
2019	Visible minority	21	63	9	6	0	0	84	6	32
2019	Non-visible minority	19	54	14	10	1	1	74	12	202
2018	Visible minority	12	53	14	14	7	0	65	21	27
2018	Non-visible minority	18	48	21	9	4	0	66	13	193
2017	Visible minority	31	37	20	10	2	0	68	12	41
2017	Non-visible minority	27	53	12	5	3	0	81	7	232
2014	Visible minority	37	46	17	0	0	0	83	0	36
2014	Non-visible minority	24	54	14	7	1	0	78	8	221

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	30	31	19	13	5	2	63	18	45
2020	Non-visible minority	17	40	22	15	4	3	58	19	239
2019	Visible minority	6	44	22	22	3	3	51	26	32
2019	Non-visible minority	13	35	32	16	4	1	48	20	202

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	22	33	10	12	10	11	2	63	25	45
2020	Non-visible minority	24	46	14	11	3	1	0	71	14	240
2019	Visible minority	12	38	25	12	9	3	0	52	23	32
2019	Non-visible minority	19	45	14	15	6	2	0	65	21	201
2018	Visible minority	11	37	22	14	11	5	0	51	26	27
2018	Non-visible minority	28	45	9	13	3	2	0	74	16	193
2017	Visible minority	39	29	9	21	0	0	2	69	21	41
2017	Non-visible minority	33	41	12	10	1	2	0	76	12	232
2014	Visible minority	39	28	11	14	5	3	0	69	20	36
2014	Non-visible minority	28	46	10	9	5	2	0	76	14	221

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	25	35	20	5	5	11	0	67	11	45
2020	Non-visible minority	28	48	17	5	1	1	0	77	6	239
2019	Visible minority	19	32	23	16	6	0	3	53	23	31
2019	Non-visible minority	20	46	22	9	2	2	0	67	11	201
2018	Visible minority	11	25	37	16	7	4	0	38	24	27
2018	Non-visible minority	21	45	22	9	2	1	0	67	11	190

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	10	18	27	11	15	17	2	34	33	44
2020	Non-visible minority	18	24	24	14	8	11	2	48	25	240
2019	Visible minority	6	19	16	10	19	25	6	36	41	32
2019	Non-visible minority	9	21	21	17	11	15	5	38	35	202
2018	Visible minority	4	30	14	15	26	8	3	39	46	27
2018	Non-visible minority	13	23	25	18	7	11	2	41	29	194
2017	Visible minority	5	13	27	12	30	4	11	20	49	41
2017	Non-visible minority	12	27	23	13	10	10	5	46	27	232
2014	Visible minority	0	14	14	19	25	20	8	20	61	36
2014	Non-visible minority	9	27	17	18	12	13	3	43	36	221

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	16	36	25	12	5	5	0	55	19	43
2020	Non-visible minority	24	38	19	13	4	2	0	63	18	236
2019	Visible minority	16	44	13	15	10	3	0	61	26	32
2019	Non-visible minority	17	52	19	7	3	1	0	70	11	201
2018	Visible minority	8	48	17	12	11	4	0	58	24	27
2018	Non-visible minority	19	43	22	10	5	0	0	62	16	193
2017	Visible minority	34	27	19	18	2	0	0	61	20	41
2017	Non-visible minority	27	47	18	5	3	0	0	74	9	232
2014	Visible minority	28	44	17	8	0	3	0	74	9	36
2014	Non-visible minority	27	38	16	15	2	2	1	66	17	221

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	27	18	13	20	20	2	0	45	42	45
2020	Non-visible minority	23	24	20	18	10	3	2	50	29	238
2019	Visible minority	22	19	31	6	22	0	0	40	28	32
2019	Non-visible minority	16	34	16	20	10	2	2	51	32	202
2018	Visible minority	8	26	29	11	22	4	0	36	34	27
2018	Non-visible minority	12	25	27	22	12	1	1	37	35	194
2017	Visible minority	16	22	10	28	24	0	0	39	52	41
2017	Non-visible minority	13	30	18	21	12	4	3	45	35	232
2014	Visible minority	11	16	34	27	9	0	3	28	37	36
2014	Non-visible minority	9	23	23	23	13	3	5	35	40	221

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	40	25	14	11	0	5	6	73	12	45
2020	Non-visible minority	53	20	15	4	4	0	4	76	8	240
2019	Visible minority	48	29	16	3	3	0	0	77	7	31
2019	Non-visible minority	48	22	14	7	5	0	5	74	12	201

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	43	24	15	4	7	5	2	72	12	45
2020	Non-visible minority	53	22	14	6	1	1	3	79	7	238
2019	Visible minority	25	22	28	12	6	6	0	50	20	32
2019	Non-visible minority	49	28	12	6	1	1	4	80	8	201

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	48	21	9	11	3	4	4	75	15	44
2020	Non-visible minority	78	7	5	2	1	2	5	91	4	235
2019	Visible minority	47	18	13	9	3	6	3	72	13	32
2019	Non-visible minority	80	8	1	2	2	2	5	94	5	201

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	64	16	5	0	5	11	95	0	45
2020	Non-visible minority	79	7	3	1	2	7	95	1	239
2019	Visible minority	52	19	0	3	6	20	96	4	31
2019	Non-visible minority	81	5	2	1	1	10	97	1	200

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	14	42	21	6	5	12	63	13	45
2020	Non-visible minority	20	44	25	9	2	1	64	11	237
2019	Visible minority	9	37	38	9	3	3	48	13	32
2019	Non-visible minority	17	48	22	7	3	2	67	11	201
2018	Visible minority	8	42	23	16	4	7	54	21	26
2018	Non-visible minority	16	39	33	6	1	5	58	7	194
2017	Visible minority	12	33	25	21	7	2	46	28	41
2017	Non-visible minority	19	39	27	9	5	2	59	14	232

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	28	36	18	14	3	2	65	17	44
2020	Non-visible minority	28	51	15	3	1	0	80	5	239
2019	Visible minority	19	41	19	9	10	3	61	19	32
2019	Non-visible minority	30	44	16	8	1	1	74	9	201
2018	Visible minority	12	57	18	7	4	3	70	11	27
2018	Non-visible minority	29	51	12	5	1	2	82	6	192
2017	Visible minority	22	48	20	5	5	0	71	9	41
2017	Non-visible minority	31	55	7	5	0	1	87	6	231
2014	Visible minority	25	52	17	3	0	3	79	3	36
2014	Non-visible minority	29	49	12	4	1	4	82	6	221

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	40	26	17	9	2	5	70	12	45
2020	Non-visible minority	42	44	10	1	0	2	89	1	239
2019	Visible minority	26	45	10	10	6	3	73	17	31
2019	Non-visible minority	34	49	10	3	1	3	86	4	201
2018	Visible minority	11	55	22	4	4	5	69	8	27
2018	Non-visible minority	30	51	11	3	1	3	83	5	194
2017	Visible minority	25	41	18	5	7	4	69	12	41
2017	Non-visible minority	35	46	13	3	1	2	83	4	231
2014	Visible minority	31	61	3	6	0	0	92	6	36
2014	Non-visible minority	34	46	14	3	1	3	82	4	221

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	30	21	17	11	2	16	2	62	17	45
2020	Non-visible minority	30	48	14	2	0	7	0	83	2	240

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	29	24	17	19	5	6	0	57	25	45
2020	Non-visible minority	38	42	8	4	1	3	4	85	6	239

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	40	41	11	5	3	81	8	45
2020	Non-visible minority	47	42	9	2	0	89	2	238
2019	Visible minority	40	53	0	3	3	94	6	32
2019	Non-visible minority	41	45	9	3	1	86	4	201
2018	Visible minority	24	69	4	0	4	93	4	26
2018	Non-visible minority	36	50	11	1	1	86	3	194
2017	Visible minority	36	36	19	7	2	71	10	41
2017	Non-visible minority	37	48	9	4	2	86	6	231
2014	Visible minority	42	53	6	0	0	94	0	36
2014	Non-visible minority	33	53	8	4	3	86	6	221

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	39	25	22	7	7	0	64	14	45
2020	Non-visible minority	37	35	14	12	2	0	72	13	240
2019	Visible minority	25	44	19	9	3	0	69	12	32
2019	Non-visible minority	36	39	14	7	3	0	75	10	199
2018	Visible minority	19	47	11	18	4	0	67	22	27
2018	Non-visible minority	31	40	21	7	1	0	71	8	193
2017	Visible minority	31	22	21	20	5	0	53	25	41
2017	Non-visible minority	33	36	19	8	3	1	70	11	232
2014	Visible minority	22	47	25	6	0	0	70	6	36
2014	Non-visible minority	22	50	17	7	3	0	72	11	221

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	30	19	5	5	3	70	11	44
2020	Non-visible minority	34	39	16	8	2	1	73	11	237
2019	Visible minority	26	40	20	10	3	0	67	13	30
2019	Non-visible minority	33	41	16	5	3	1	76	9	202
2018	Visible minority	15	47	19	15	4	0	62	19	27
2018	Non-visible minority	30	43	19	8	0	0	73	8	193
2017	Visible minority	29	20	27	18	5	0	49	24	41
2017	Non-visible minority	33	39	20	5	3	0	72	8	232
2014	Visible minority	31	44	14	11	0	0	75	11	36
2014	Non-visible minority	21	53	17	5	3	0	74	8	221

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	35	21	23	11	7	0	3	58	19	45
2020	Non-visible minority	33	29	17	10	7	2	0	64	18	239
2019	Visible minority	38	15	22	16	9	0	0	53	25	32
2019	Non-visible minority	32	29	21	9	6	2	1	63	15	201
2018	Visible minority	23	31	19	19	8	0	0	54	27	27
2018	Non-visible minority	29	30	22	11	3	4	0	62	15	194
2017	Visible minority	27	13	20	24	14	2	0	41	39	41
2017	Non-visible minority	32	27	20	9	5	7	0	64	15	231
2014	Visible minority	25	25	28	11	11	0	0	50	22	36
2014	Non-visible minority	23	38	17	9	6	6	0	65	16	221

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Visible minority	34	34	31	45
2020	Non-visible minority	27	42	31	240
2019	Visible minority	28	31	41	32
2019	Non-visible minority	26	43	31	201
2018	Visible minority	34	38	28	26
2018	Non-visible minority	26	44	30	194
2017	Visible minority	41	29	30	41
2017	Non-visible minority	26	44	30	232
2014	Visible minority	36	20	44	36
2014	Non-visible minority	24	43	33	221

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Visible minority	0	25	62	6	7	0	15
2020	Non-visible minority	18	10	47	12	12	1	63
2017	Visible minority	0	6	58	12	24	0	16
2017	Non-visible minority	29	14	40	3	2	12	61
2014	Visible minority	0	23	53	7	9999	16	13
2014	Non-visible minority	19	13	32	13	9999	23	54

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	11	89	45
2020	Non-visible minority	8	92	238

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	12	10	12	7	5	49	6	47	26	45
2020	Non-visible minority	13	18	14	4	2	40	10	62	11	240
2019	Visible minority	9	19	19	6	0	37	9	52	12	32
2019	Non-visible minority	12	14	15	5	4	37	13	53	18	200
2018	Visible minority	8	18	18	4	4	38	11	50	15	27
2018	Non-visible minority	11	17	19	5	3	37	8	51	14	192
2017	Visible minority	12	20	15	9	10	24	11	48	29	41
2017	Non-visible minority	12	20	18	4	4	31	10	55	15	231
2014	Visible minority	3	17	22	6	3	33	17	40	17	36
2014	Non-visible minority	9	16	15	5	4	38	13	51	18	221

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	26	19	17	9	2	24	2	61	16	45
2020	Non-visible minority	28	39	13	6	2	11	1	77	8	239
2019	Visible minority	21	34	22	6	0	16	0	66	7	32
2019	Non-visible minority	25	43	14	5	4	8	0	75	10	202
2018	Visible minority	8	38	21	11	0	22	0	59	14	27
2018	Non-visible minority	20	45	18	5	1	10	2	73	7	192
2017	Visible minority	16	48	15	14	5	2	0	65	19	41
2017	Non-visible minority	25	45	16	5	2	6	0	76	8	231
2014	Visible minority	14	20	34	11	0	18	3	43	14	36
2014	Non-visible minority	16	38	19	4	3	19	1	68	8	220

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	15	85	45
2020	Non-visible minority	5	95	239

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	14	9	9	7	2	57	2	56	22	45
2020	Non-visible minority	14	18	17	2	1	41	6	61	6	240
2019	Visible minority	15	9	25	0	3	41	6	47	6	32
2019	Non-visible minority	11	17	15	3	1	45	8	60	9	200
2018	Visible minority	8	21	15	0	12	41	3	52	21	27
2018	Non-visible minority	12	17	19	2	1	39	9	55	7	193
2017	Visible minority	12	15	23	7	2	31	9	45	16	41
2017	Non-visible minority	13	22	15	3	3	35	10	64	10	232
2014	Visible minority	9	17	17	5	0	38	14	54	11	36
2014	Non-visible minority	9	15	15	3	0	45	12	57	8	221

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	24	24	17	2	2	30	0	68	7	45
2020	Non-visible minority	28	42	16	2	1	12	0	79	3	239
2019	Visible minority	19	44	19	3	3	12	0	71	7	32
2019	Non-visible minority	24	37	16	4	1	16	1	75	6	201
2018	Visible minority	12	28	18	16	7	19	0	50	28	27
2018	Non-visible minority	20	44	20	4	0	10	1	72	5	193
2017	Visible minority	14	34	29	7	5	11	0	54	14	41
2017	Non-visible minority	25	43	18	2	1	9	1	76	3	229
2014	Visible minority	23	23	9	6	0	33	6	75	10	35
2014	Non-visible minority	16	35	23	3	0	21	3	66	4	221

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	39	13	21	13	13	0	2	52	26	45
2020	Non-visible minority	63	13	10	6	6	0	1	78	13	240

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	49	28	11	6	6	0	0	77	13	45
2020	Non-visible minority	37	30	19	6	7	1	0	68	13	236
2019	Visible minority	44	25	9	3	19	0	0	68	22	32
2019	Non-visible minority	38	30	18	5	7	0	2	69	13	201
2018	Visible minority	26	45	8	7	7	3	3	77	15	27
2018	Non-visible minority	36	31	16	9	6	0	2	69	15	192
2017	Visible minority	39	19	21	7	10	0	5	60	18	40
2017	Non-visible minority	40	21	17	9	9	0	4	64	18	232

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	9	16	22	25	29	25	54	45
2020	Non-visible minority	10	16	26	21	27	26	48	239
2019	Visible minority	12	16	41	12	19	28	31	32
2019	Non-visible minority	16	19	31	21	14	34	35	202
2018	Visible minority	4	30	33	19	14	34	33	27
2018	Non-visible minority	13	19	39	20	10	31	30	193
2017	Visible minority	17	22	29	20	12	39	32	41
2017	Non-visible minority	11	29	33	18	9	40	27	232

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	9	22	26	23	20	0	31	43	45
2020	Non-visible minority	13	20	25	22	20	0	33	43	239
2019	Visible minority	15	19	28	15	22	0	34	38	32
2019	Non-visible minority	10	22	29	24	14	1	32	38	201
2018	Visible minority	8	11	30	32	19	0	19	51	27
2018	Non-visible minority	12	18	37	25	8	0	30	33	193
2017	Visible minority	15	16	30	29	10	0	31	38	41
2017	Non-visible minority	11	30	30	19	9	0	42	28	231

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	11	14	27	18	31	0	0	25	48	45
2020	Non-visible minority	13	16	26	21	23	1	0	29	44	238
2019	Visible minority	15	16	25	19	25	0	0	31	44	32
2019	Non-visible minority	15	21	22	21	19	0	1	37	41	202
2018	Visible minority	4	12	33	22	25	5	0	16	50	27
2018	Non-visible minority	12	22	29	24	12	1	1	35	36	192
2017	Visible minority	20	18	18	28	17	0	0	38	45	41
2017	Non-visible minority	18	22	30	19	10	0	0	41	29	230

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	22	24	21	25	9	0	0	45	34	44
2020	Non-visible minority	28	24	21	13	13	1	1	52	26	237
2019	Visible minority	34	15	41	3	6	0	0	50	9	32
2019	Non-visible minority	37	26	19	10	7	0	2	64	17	200
2018	Visible minority	19	38	32	4	3	0	3	60	7	27
2018	Non-visible minority	33	30	23	8	5	1	1	64	13	193
2017	Visible minority	34	22	26	13	3	0	2	58	16	40
2017	Non-visible minority	37	26	20	9	4	0	5	66	13	229

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	23	15	19	23	20	0	38	42	45
2020	Non-visible minority	29	26	22	14	8	0	55	22	238
2019	Visible minority	25	18	35	6	16	0	43	22	32
2019	Non-visible minority	33	24	23	15	5	0	57	20	202
2018	Visible minority	4	30	37	18	11	0	34	29	27
2018	Non-visible minority	27	30	26	11	6	0	57	17	190
2017	Visible minority	22	23	27	9	18	0	46	27	41
2017	Non-visible minority	24	33	21	14	6	1	58	21	231

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	26	21	8	18	20	0	7	51	40	45
2020	Non-visible minority	32	24	20	15	6	0	3	57	22	238

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	31	24	19	12	12	0	2	56	24	45
2020	Non-visible minority	26	34	23	12	5	0	0	60	17	239
2019	Visible minority	15	41	19	12	13	0	0	56	25	32
2019	Non-visible minority	18	37	27	11	5	1	0	56	17	202
2018	Visible minority	8	41	40	8	0	0	3	50	8	27
2018	Non-visible minority	19	33	32	11	4	1	0	52	16	191
2017	Visible minority	22	27	23	20	5	0	3	50	26	41
2017	Non-visible minority	20	33	32	11	4	0	0	54	14	231

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	23	15	16	37	9	0	0	38	45	45
2020	Non-visible minority	15	25	24	21	14	0	0	40	36	240
2019	Visible minority	12	15	38	16	19	0	0	28	34	32
2019	Non-visible minority	12	32	29	20	8	1	0	43	27	202
2018	Visible minority	4	26	29	23	15	0	3	31	39	27
2018	Non-visible minority	13	23	39	16	8	0	0	37	24	191
2017	Visible minority	18	25	24	23	10	0	0	43	32	41
2017	Non-visible minority	16	27	32	16	9	0	0	43	25	232

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	31	22	11	22	14	0	53	36	45
2020	Non-visible minority	25	25	23	19	8	0	50	27	239
2019	Visible minority	9	35	19	25	12	0	44	37	32
2019	Non-visible minority	22	32	22	16	7	0	54	24	202
2018	Visible minority	4	31	27	23	11	3	37	35	27
2018	Non-visible minority	16	36	27	12	9	0	51	21	190
2017	Visible minority	14	16	28	35	7	0	29	43	41
2017	Non-visible minority	22	34	20	20	5	0	56	24	232

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	31	15	27	11	12	2	2	48	24	45
2020	Non-visible minority	49	21	14	11	5	0	0	70	16	238
2019	Visible minority	19	28	25	12	16	0	0	47	28	32
2019	Non-visible minority	41	33	16	4	5	0	0	74	9	201

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	31	25	13	12	19	0	0	56	31	45
2020	Non-visible minority	28	29	23	13	7	0	0	57	20	239

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	18	29	18	24	11	0	47	35	45
2020	Non-visible minority	26	26	19	17	12	0	52	30	240
2019	Visible minority	25	12	32	25	6	0	37	31	32
2019	Non-visible minority	25	35	22	14	4	0	59	18	199
2018	Visible minority	11	26	41	15	7	0	37	22	27
2018	Non-visible minority	24	32	21	15	7	0	56	22	191
2017	Visible minority	29	29	17	18	5	2	60	23	41
2017	Non-visible minority	19	36	23	12	7	1	56	20	232

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	47	26	11	14	2	0	73	16	44
2020	Non-visible minority	54	25	10	6	3	1	81	9	239
2019	Visible minority	56	22	15	3	3	0	78	6	32
2019	Non-visible minority	55	19	13	6	6	0	75	13	201
2018	Visible minority	37	15	22	11	12	3	54	23	27
2018	Non-visible minority	56	18	14	5	7	0	74	12	191
2017	Visible minority	59	21	15	0	0	6	85	0	41
2017	Non-visible minority	56	22	12	7	3	1	78	10	231

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	47	28	12	7	4	0	3	77	11	43
2020	Non-visible minority	50	33	12	3	2	0	0	83	5	238

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	62	17	8	0	0	5	9	90	0	44
2020	Non-visible minority	73	14	7	1	1	1	3	90	2	238
2019	Visible minority	60	15	9	0	6	3	6	83	7	32
2019	Non-visible minority	78	9	4	1	1	2	5	93	3	202
2018	Visible minority	56	18	19	0	5	0	3	76	5	27
2018	Non-visible minority	73	15	5	0	2	0	4	92	3	191

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	61	17	4	4	7	2	5	83	12	44
2020	Non-visible minority	83	8	2	2	1	0	3	95	3	236
2019	Visible minority	56	25	6	9	3	0	0	81	12	32
2019	Non-visible minority	73	14	5	1	3	1	2	90	5	202
2018	Visible minority	54	23	16	0	4	0	4	80	4	26
2018	Non-visible minority	79	11	4	3	1	0	2	91	5	189
2017	Visible minority	50	7	9	19	5	0	10	63	27	41
2017	Non-visible minority	74	9	4	5	3	1	4	87	8	231

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	65	18	7	3	5	3	86	8	44
2020	Non-visible minority	76	12	4	4	0	3	91	4	237
2019	Visible minority	43	32	6	13	6	0	75	19	32
2019	Non-visible minority	63	22	9	5	1	1	85	6	201
2018	Visible minority	45	25	11	7	12	0	70	19	27
2018	Non-visible minority	58	25	12	4	0	0	83	5	191
2017	Visible minority	46	21	11	18	2	2	68	21	41
2017	Non-visible minority	58	24	8	5	1	2	85	7	231

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	65	9	9	8	7	0	3	76	15	44
2020	Non-visible minority	73	10	8	6	3	0	2	84	8	236
2019	Visible minority	53	22	3	10	12	0	0	75	22	32
2019	Non-visible minority	57	22	7	9	3	1	0	80	12	200
2018	Visible minority	56	14	7	11	8	0	3	73	20	27
2018	Non-visible minority	58	22	10	6	2	0	1	82	9	190
2017	Visible minority	41	15	5	26	9	0	4	59	37	41
2017	Non-visible minority	61	17	9	7	4	0	2	79	11	230

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	73	6	0	0	2	0	19	97	3	44
2020	Non-visible minority	63	7	5	3	0	1	21	89	4	238
2019	Visible minority	53	10	9	9	0	3	16	77	12	32
2019	Non-visible minority	52	12	9	2	1	1	25	85	3	201
2018	Visible minority	49	11	3	11	4	0	23	77	19	27
2018	Non-visible minority	54	11	9	2	0	0	24	86	3	191
2017	Visible minority	52	16	2	10	0	0	19	85	12	41
2017	Non-visible minority	51	9	5	2	1	0	32	87	5	230

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	76	9	4	5	5	0	2	86	9	45
2020	Non-visible minority	76	13	6	2	0	0	3	91	2	240
2019	Visible minority	69	9	0	13	3	0	6	83	17	32
2019	Non-visible minority	79	14	2	2	0	1	4	97	2	201
2018	Visible minority	61	21	4	3	3	0	8	88	7	27
2018	Non-visible minority	76	15	5	2	0	0	3	93	2	190
2017	Visible minority	67	11	9	5	2	0	6	83	8	41
2017	Non-visible minority	72	15	5	2	0	0	6	92	2	230

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	53	19	13	5	7	3	74	12	44
2020	Non-visible minority	69	16	7	2	4	2	87	6	239
2019	Visible minority	56	9	6	16	9	3	68	26	32
2019	Non-visible minority	72	12	7	6	2	2	85	8	202
2018	Visible minority	45	11	11	12	11	11	63	25	27
2018	Non-visible minority	70	13	6	6	2	4	86	8	190
2017	Visible minority	64	7	5	2	19	3	73	22	41
2017	Non-visible minority	64	11	9	8	4	4	79	12	231

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	45	28	14	7	6	0	0	73	13	45
2020	Non-visible minority	51	25	18	3	2	0	0	77	5	240
2019	Visible minority	50	22	19	3	6	0	0	72	9	32
2019	Non-visible minority	60	24	8	5	1	1	1	85	6	200
2018	Visible minority	34	30	21	12	0	0	3	66	12	27
2018	Non-visible minority	53	24	13	5	1	0	4	80	6	191
2017	Visible minority	52	16	16	9	2	0	5	71	12	41
2017	Non-visible minority	50	28	14	4	1	0	2	80	6	230

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	31	20	25	20	3	2	0	52	23	45
2020	Non-visible minority	31	42	18	6	3	0	0	72	9	240

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	4	29	33	24	9	33	33	45
2020	Non-visible minority	9	24	40	19	8	33	27	240
2019	Visible minority	12	22	40	22	3	34	25	32
2019	Non-visible minority	11	27	38	19	4	39	23	202
2018	Visible minority	8	19	55	18	0	26	18	27
2018	Non-visible minority	9	24	48	16	3	33	19	194
2017	Visible minority	7	23	45	20	5	30	25	41
2017	Non-visible minority	10	27	42	17	3	36	21	232

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	14	23	41	21	2	0	22	36	45
2020	Non-visible minority	9	23	37	22	8	0	31	32	239
2019	Visible minority	9	19	38	19	12	3	32	29	32
2019	Non-visible minority	8	20	37	20	15	0	35	28	200
2018	Visible minority	7	14	48	19	12	0	31	21	27
2018	Non-visible minority	4	17	39	30	10	0	40	22	194
2017	Visible minority	5	29	46	11	9	0	20	34	41
2017	Non-visible minority	3	20	37	28	12	0	40	23	232

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	35	45	11	2	7	0	79	10	45
2020	Non-visible minority	32	49	12	4	1	0	82	6	238
2019	Visible minority	18	31	32	6	6	6	53	13	32
2019	Non-visible minority	18	48	21	8	4	1	66	13	200
2018	Visible minority	16	32	31	18	0	4	49	19	27
2018	Non-visible minority	17	51	24	5	1	2	69	6	194
2017	Visible minority	23	37	30	7	4	0	60	11	41
2017	Non-visible minority	17	53	21	5	2	2	71	7	232

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	29	33	21	4	10	2	0	64	15	45
2020	Non-visible minority	27	39	15	14	3	2	0	67	18	239

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	31	37	11	8	10	2	0	70	18	45
2020	Non-visible minority	39	32	12	13	4	1	0	71	17	238

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	36	50	6	5	3	0	0	87	7	45
2020	Non-visible minority	44	37	11	5	1	2	0	82	6	240

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	30	35	22	8	5	0	65	13	45
2020	Non-visible minority	29	39	16	11	5	0	69	16	240
2019	Visible minority	15	28	28	13	13	3	45	26	32
2019	Non-visible minority	18	41	19	14	7	0	59	21	202
2018	Visible minority	8	37	30	18	8	0	45	26	27
2018	Non-visible minority	18	47	20	11	3	1	66	14	193
2017	Visible minority	12	34	17	24	12	2	46	36	41
2017	Non-visible minority	13	49	17	14	4	2	64	19	231

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	52	39	6	0	2	0	0	91	2	45
2020	Non-visible minority	50	41	7	3	0	0	0	91	3	239

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	50	41	4	0	5	0	0	91	5	45
2020	Non-visible minority	46	43	6	4	0	0	0	89	4	238

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	41	39	16	3	2	0	0	80	5	43
2020	Non-visible minority	47	36	12	3	0	1	0	84	3	236

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	54	35	4	0	2	0	5	93	3	45
2020	Non-visible minority	53	35	7	2	0	1	2	91	2	238

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	71	26	0	0	0	2	0	100	0	45
2020	Non-visible minority	73	22	1	0	0	3	1	98	0	239

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	39	37	13	5	2	5	0	79	7	45
2020	Non-visible minority	42	41	10	4	1	2	0	84	5	239

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	48	33	9	7	3	0	0	81	10	45
2020	Non-visible minority	50	31	9	7	2	1	0	82	9	240

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	47	37	15	0	0	0	0	85	0	45
2020	Non-visible minority	58	33	6	2	1	1	0	92	3	240

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	19	52	19	9	0	0	0	71	9	10
2020	Non-visible minority	18	37	23	15	8	0	0	55	22	75

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	100	0	10
2020	Non-visible minority	100	0	75

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	31	31	10	28	0	0	0	62	28	10
2020	Non-visible minority	15	24	25	22	13	0	0	39	35	75

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	7	93	43
2020	Non-visible minority	3	97	239

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	17	83	45
2020	Non-visible minority	9	91	239
2019	Visible minority	6	94	32
2019	Non-visible minority	11	89	200
2017	Visible minority	21	79	41
2017	Non-visible minority	9	91	232
2014	Non-visible minority	6	94	221

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-visible minority	67	33	20
2014	Non-visible minority	78	22	14

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2017	Non-visible minority	60	6	22	12	0	0	0	66	12	13
2014	Non-visible minority	19	44	18	9	0	0	9	70	10	11

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	35	51	7	7	0	0	0	86	7	45
2020	Non-visible minority	47	36	7	2	2	3	3	88	4	239

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	30	40	23	7	57	43	45
2020	Non-visible minority	29	59	12	0	67	33	240

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	51	49	14
2020	Non-visible minority	32	68	68

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	7	36	14	7	28	0	8	47	38	14
2020	Non-visible minority	12	29	14	15	24	1	5	44	42	67

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	0	21	7	7	49	0	17	25	67	14
2020	Non-visible minority	1	18	11	18	30	0	22	24	61	68

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	40	13	8	11	9	3	17	66	24	45
2020	Non-visible minority	46	14	11	5	8	0	15	72	15	239
2019	Visible minority	56	10	16	6	3	0	10	72	10	32
2019	Non-visible minority	54	9	7	8	6	1	14	74	17	202
2018	Visible minority	67	11	7	4	3	4	3	84	8	27
2018	Non-visible minority	55	11	10	2	6	1	15	79	9	192

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Canada Economic Development for Quebec Regions by Question 120. Are you a member of a visible minority group?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making