2020 Public Service Employee Survey Results for Canada Economic Development for Quebec Regions by Question 101. Do you work full-time or part-time?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 49 38 6 6 1 0 0 87 8 270
2020 Part-time 63 37 0 0 0 0 0 100 0 18

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 72 24 2 1 1 0 0 96 2 268
2020 Part-time 84 16 0 0 0 0 0 100 0 18
2017 Full-time 73 25 1 1 0 0 0 98 1 262
2017 Part-time 43 25 0 32 0 0 0 68 32 10
2014 Full-time 68 28 2 2 0 0 0 97 2 239
2014 Part-time 77 23 0 0 0 0 0 100 0 18

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 38 39 11 7 3 1 1 79 10 270
2020 Part-time 40 32 17 11 0 0 0 72 11 18
2019 Full-time 43 34 8 9 5 0 0 77 15 221
2019 Part-time 38 39 15 8 0 0 0 77 8 13
2017 Full-time 41 33 10 11 5 0 0 74 16 262
2017 Part-time 62 18 7 13 0 0 0 80 13 10
2014 Full-time 42 38 8 7 5 0 0 80 12 239
2014 Part-time 72 22 0 6 0 0 0 94 6 18

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 32 43 15 7 2 0 1 76 9 269
2020 Part-time 24 46 15 15 0 0 0 69 15 18
2019 Full-time 26 47 13 12 2 0 0 74 14 221
2019 Part-time 31 61 0 0 8 0 0 92 8 13
2017 Full-time 27 50 13 7 4 0 0 77 11 262
2017 Part-time 50 36 0 14 0 0 0 86 14 10
2014 Full-time 33 42 15 8 1 0 1 76 9 239
2014 Part-time 27 39 17 11 0 0 6 70 12 18

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 42 38 11 6 2 0 0 81 8 266
2020 Part-time 41 33 15 11 0 0 0 74 11 18
2019 Full-time 47 36 10 5 2 0 0 83 7 219
2019 Part-time 39 46 15 0 0 0 0 85 0 13
2017 Full-time 47 42 4 6 1 0 0 89 6 258
2017 Part-time 49 38 6 7 0 0 0 87 7 10
2014 Full-time 46 37 11 5 0 0 0 84 5 238
2014 Part-time 34 50 17 0 0 0 0 83 0 18

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 38 32 18 7 3 0 1 71 10 268
2020 Part-time 56 23 0 16 0 5 0 83 17 18
2019 Full-time 40 37 12 7 4 0 0 77 11 221
2019 Part-time 30 62 0 0 8 0 0 92 8 13
2017 Full-time 31 38 16 10 4 0 1 70 14 261
2017 Part-time 49 38 13 0 0 0 0 87 0 10
2014 Full-time 28 38 19 10 3 1 2 68 13 239
2014 Part-time 38 51 0 5 0 0 6 95 5 18

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 33 45 11 9 2 0 0 78 11 269
2020 Part-time 30 59 5 6 0 0 0 89 6 18
2019 Full-time 32 49 10 6 2 0 0 81 8 222
2019 Part-time 31 62 0 0 8 0 0 92 8 13
2017 Full-time 34 44 14 8 1 0 0 77 9 262
2017 Part-time 62 20 10 7 0 0 0 82 7 10
2014 Full-time 23 55 12 6 3 0 0 79 9 239
2014 Part-time 28 44 17 6 6 0 0 72 11 18

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 30 42 15 10 3 0 0 72 13 270
2020 Part-time 36 48 16 0 0 0 0 84 0 18
2019 Full-time 23 50 15 9 4 0 0 72 13 222
2019 Part-time 38 31 31 0 0 0 0 69 0 13
2017 Full-time 23 38 18 14 7 0 0 61 21 262
2017 Part-time 56 31 6 7 0 0 0 87 7 10
2014 Full-time 19 39 23 10 9 0 1 59 18 238
2014 Part-time 39 34 5 22 0 0 0 73 22 18

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 29 40 12 16 3 0 0 69 19 268
2020 Part-time 26 46 17 11 0 0 0 72 11 17
2019 Full-time 16 56 17 7 4 0 0 72 11 221
2019 Part-time 8 77 8 8 0 0 0 85 8 13
2017 Full-time 26 43 16 12 3 0 0 68 15 262
2017 Part-time 10 72 10 7 0 0 0 82 7 10

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 40 39 10 8 2 0 0 80 9 270
2020 Part-time 35 54 12 0 0 0 0 88 0 18
2019 Full-time 32 51 12 4 1 0 0 83 5 222
2019 Part-time 15 62 8 8 8 0 0 77 15 13
2017 Full-time 35 46 13 3 3 0 0 81 6 261
2017 Part-time 55 28 10 7 0 0 0 82 7 10
2014 Full-time 34 47 13 3 2 1 0 82 5 237
2014 Part-time 29 38 11 16 6 0 0 67 22 18

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 31 36 18 13 2 0 0 67 15 270
2020 Part-time 31 57 6 6 0 0 0 87 6 18
2019 Full-time 25 43 17 12 3 0 0 68 15 221
2019 Part-time 38 31 23 0 8 0 0 69 8 13
2017 Full-time 27 38 16 15 6 0 0 64 20 262
2017 Part-time 50 43 0 7 0 0 0 93 7 10

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 43 35 14 5 2 0 0 78 7 269
2020 Part-time 40 42 18 0 0 0 0 82 0 18
2019 Full-time 42 44 9 4 1 0 0 86 5 222
2019 Part-time 23 62 8 0 8 0 0 85 8 13
2017 Full-time 42 45 10 3 1 0 0 86 4 260
2017 Part-time 69 23 0 7 0 0 0 93 7 10
2014 Full-time 45 42 9 2 2 0 0 87 4 239
2014 Part-time 33 38 17 6 6 0 0 72 11 18

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 26 38 17 14 3 0 0 65 18 270
2020 Part-time 30 50 15 5 0 0 0 80 5 18
2019 Full-time 20 47 16 14 3 0 0 67 17 221
2019 Part-time 0 70 8 8 8 0 8 75 16 13
2017 Full-time 24 39 18 14 5 0 0 62 20 260
2017 Part-time 47 18 28 7 0 0 0 65 7 10
2014 Full-time 19 44 19 11 6 0 0 64 17 238
2014 Part-time 22 34 11 22 6 5 0 60 29 18

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 32 34 18 12 4 0 0 66 16 270
2020 Part-time 41 34 15 10 0 0 0 75 10 18
2019 Full-time 26 42 17 11 5 0 0 68 15 222
2019 Part-time 23 47 23 0 8 0 0 70 8 13
2017 Full-time 25 41 18 10 6 0 0 66 16 260
2017 Part-time 47 36 10 7 0 0 0 82 7 10
2014 Full-time 24 36 18 16 6 0 0 60 22 239
2014 Part-time 28 39 22 6 6 0 0 67 11 18

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 29 41 17 10 4 0 0 70 13 267
2020 Part-time 25 60 10 5 0 0 0 85 5 18
2019 Full-time 22 53 16 7 1 0 0 75 8 216
2019 Part-time 23 69 0 0 8 0 0 92 8 13
2017 Full-time 24 45 19 9 3 0 0 69 11 259
2017 Part-time 50 43 0 7 0 0 0 93 7 10
2014 Full-time 25 41 22 8 4 0 0 67 11 239
2014 Part-time 23 55 5 0 6 0 11 88 6 18

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 33 46 11 8 2 0 0 79 10 267
2020 Part-time 24 64 6 6 0 0 0 87 6 18
2019 Full-time 35 49 10 4 1 0 0 84 6 221
2019 Part-time 38 47 8 0 8 0 0 85 8 13
2017 Full-time 37 39 17 7 1 0 0 76 7 259
2017 Part-time 56 27 18 0 0 0 0 82 0 10
2014 Full-time 30 53 9 6 2 0 0 83 8 238
2014 Part-time 22 67 0 6 6 0 0 89 11 18

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 23 28 24 13 11 0 1 52 24 269
2020 Part-time 45 22 17 16 0 0 0 67 16 18
2019 Full-time 32 39 13 10 6 0 0 70 16 219
2019 Part-time 54 30 8 8 0 0 0 84 8 13
2017 Full-time 34 39 15 9 4 0 0 73 12 262
2017 Part-time 57 37 6 0 0 0 0 94 0 10
2014 Full-time 33 38 18 8 3 0 0 70 11 239
2014 Part-time 66 22 11 0 0 0 0 89 0 18

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 19 37 30 10 4 1 0 13 56 269
2020 Part-time 38 27 23 6 0 0 6 7 69 18
2019 Full-time 16 37 35 9 3 0 0 12 53 222
2019 Part-time 8 15 54 15 0 8 0 17 25 13
2017 Full-time 7 33 43 11 5 0 1 16 40 262
2017 Part-time 0 13 34 13 39 0 0 53 13 10
2014 Full-time 12 36 35 14 2 0 1 16 49 239
2014 Part-time 11 11 29 22 16 6 6 43 24 18

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 13 22 32 17 9 5 2 28 38 268
2020 Part-time 16 28 21 29 6 0 0 35 44 18
2019 Full-time 10 26 31 21 9 2 0 31 37 221
2019 Part-time 8 8 23 54 8 0 0 62 15 13
2017 Full-time 8 23 32 25 9 2 2 35 32 261
2017 Part-time 0 0 17 13 63 0 7 82 0 10
2014 Full-time 10 28 38 15 6 0 2 22 39 238
2014 Part-time 11 16 27 17 11 11 6 34 33 18

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 29 27 25 11 5 3 1 17 57 269
2020 Part-time 26 24 28 10 0 11 0 12 56 18
2019 Full-time 30 27 25 14 3 0 1 18 57 222
2019 Part-time 8 24 46 23 0 0 0 23 31 13
2017 Full-time 33 31 25 6 3 1 1 10 65 262
2017 Part-time 20 16 31 32 0 0 0 32 37 10
2014 Full-time 36 32 20 8 2 0 1 10 69 239
2014 Part-time 32 28 18 5 6 6 6 12 68 18

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 19 31 29 14 4 2 0 19 51 269
2020 Part-time 25 29 19 11 11 5 0 24 57 18
2019 Full-time 15 32 39 10 4 0 0 14 47 222
2019 Part-time 0 23 38 23 15 0 0 38 23 13
2017 Full-time 13 30 36 17 3 1 1 21 43 262
2017 Part-time 0 18 59 23 0 0 0 23 18 10
2014 Full-time 9 27 40 20 4 0 0 24 36 239
2014 Part-time 5 6 34 38 6 11 0 50 12 18

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 26 26 24 12 5 3 2 19 56 268
2020 Part-time 21 16 12 28 18 0 5 49 39 18
2019 Full-time 23 32 23 12 6 1 2 19 57 222
2019 Part-time 0 31 30 16 23 0 0 39 31 13
2017 Full-time 21 27 29 15 5 1 2 21 50 259
2017 Part-time 0 13 37 7 43 0 0 50 13 10
2014 Full-time 28 34 27 5 5 0 1 10 63 239
2014 Part-time 11 12 28 22 17 6 6 44 25 18

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 13 23 25 22 9 5 3 33 39 268
2020 Part-time 16 16 35 11 11 10 0 25 36 18
2019 Full-time 13 25 27 16 14 2 3 32 40 222
2019 Part-time 8 15 8 39 23 0 8 67 25 13
2017 Full-time 11 22 20 27 14 2 4 43 35 262
2017 Part-time 0 21 62 7 10 0 0 18 21 10
2014 Full-time 11 25 28 19 12 1 3 33 38 238
2014 Part-time 18 30 23 6 6 12 6 14 58 17

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 18 27 34 13 4 3 1 18 47 269
2020 Part-time 15 33 30 11 5 6 0 18 51 18
2019 Full-time 13 28 36 16 4 1 1 20 43 221
2019 Part-time 0 15 31 31 8 8 8 45 18 13
2017 Full-time 17 30 35 9 5 2 2 14 49 261
2017 Part-time 0 20 37 10 32 0 0 43 20 10
2014 Full-time 18 33 35 9 3 1 1 12 52 239
2014 Part-time 27 5 34 17 0 17 0 20 39 18

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 3 9 33 35 19 1 0 55 12 268
2020 Part-time 0 5 38 45 13 0 0 57 5 18
2019 Full-time 4 15 35 32 12 1 0 45 19 222
2019 Part-time 0 8 46 31 16 0 0 46 8 13
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 30 31 17 8 3 7 5 69 12 270
2020 Part-time 18 54 5 5 0 11 6 88 6 18
2019 Full-time 28 37 12 9 5 6 2 71 15 222
2019 Part-time 15 39 15 15 0 16 0 64 18 13
2017 Full-time 30 31 15 10 7 4 3 66 18 262
2017 Part-time 43 20 13 14 10 0 0 63 24 10
2014 Full-time 29 32 17 7 6 4 5 67 15 239
2014 Part-time 23 11 17 16 16 0 17 40 39 18

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 60 29 4 4 3 0 0 90 6 269
2020 Part-time 80 20 0 0 0 0 0 100 0 18
2019 Full-time 54 32 4 7 1 1 0 87 8 221
2019 Part-time 31 47 15 8 0 0 0 77 8 13
2017 Full-time 47 32 9 7 4 1 0 80 11 262
2017 Part-time 43 44 6 7 0 0 0 86 7 10
2014 Full-time 48 35 10 4 3 0 0 83 7 239
2014 Part-time 39 22 22 11 0 6 0 65 12 18

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 63 29 3 3 2 0 0 93 4 268
2020 Part-time 84 16 0 0 0 0 0 100 0 17
2019 Full-time 55 34 8 2 0 0 0 90 3 221
2019 Part-time 31 54 8 8 0 0 0 85 8 13
2017 Full-time 45 42 7 6 1 0 0 86 6 262
2017 Part-time 49 38 14 0 0 0 0 86 0 10
2014 Full-time 43 45 7 4 1 0 0 88 5 239
2014 Part-time 45 44 11 0 0 0 0 89 0 18

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 48 33 13 4 2 1 0 81 6 269
2020 Part-time 69 31 0 0 0 0 0 100 0 18
2019 Full-time 45 41 10 2 1 0 0 87 4 221
2019 Part-time 8 77 8 0 8 0 0 85 8 13

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 51 26 8 2 2 5 5 86 5 269
2020 Part-time 56 27 0 0 0 11 5 100 0 18
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 50 33 10 3 2 0 3 85 5 269
2020 Part-time 66 16 18 0 0 0 0 82 0 18
2019 Full-time 53 31 10 3 0 1 2 86 4 222
2019 Part-time 46 39 0 0 8 8 0 92 8 13

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 45 36 10 5 2 2 0 83 7 270
2020 Part-time 40 43 18 0 0 0 0 82 0 18
2019 Full-time 37 42 11 6 2 0 0 80 8 221
2019 Part-time 23 54 15 0 8 0 0 77 8 13
2017 Full-time 35 41 13 7 4 0 0 75 11 262
2017 Part-time 50 33 10 0 7 0 0 82 7 10
2014 Full-time 33 48 12 3 3 0 1 82 6 239
2014 Part-time 28 34 17 11 6 0 6 65 17 18

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 51 25 15 3 3 2 0 78 7 269
2020 Part-time 50 33 13 0 0 0 5 87 0 18

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 49 36 8 4 3 0 0 85 7 270
2020 Part-time 62 21 11 5 0 0 0 84 5 18
2019 Full-time 37 45 8 7 2 0 0 83 10 222
2019 Part-time 31 54 8 0 8 0 0 85 8 13
2017 Full-time 41 37 12 8 3 0 0 77 11 262
2017 Part-time 56 31 6 0 7 0 0 86 7 10
2014 Full-time 38 45 9 6 2 0 0 83 8 239
2014 Part-time 28 44 12 17 0 0 0 71 17 18

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 51 49 270
2020 Part-time 83 17 18

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 56 22 6 3 0 7 6 90 3 270
2020 Part-time 61 27 6 0 0 0 6 93 0 18

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 56 27 8 5 2 1 0 85 7 270
2020 Part-time 66 22 12 0 0 0 0 88 0 18
2019 Full-time 44 39 10 4 3 0 0 83 7 222
2019 Part-time 46 46 0 0 8 0 0 92 8 13
2017 Full-time 43 29 15 8 5 0 0 72 12 261
2017 Part-time 50 43 0 0 7 0 0 93 7 10
2014 Full-time 44 40 6 6 3 0 0 85 9 239
2014 Part-time 45 22 17 16 0 0 0 67 16 18
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 30 38 14 9 2 6 0 73 12 270
2020 Part-time 40 38 11 0 5 5 0 83 5 18
2019 Full-time 13 44 19 13 4 6 0 61 19 221
2019 Part-time 15 39 23 8 0 15 0 64 9 13
2017 Full-time 22 40 18 8 5 5 0 66 14 262
2017 Part-time 32 37 6 0 0 25 0 91 0 10
2014 Full-time 20 47 16 7 4 6 0 71 12 238
2014 Part-time 6 78 0 5 0 11 0 94 6 18

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 28 33 22 11 5 1 0 62 16 269
2020 Part-time 30 39 16 10 0 5 0 73 11 18
2019 Full-time 17 37 25 13 6 2 0 55 19 221
2019 Part-time 23 46 15 15 0 0 0 69 15 13
2017 Full-time 20 40 23 10 5 2 0 61 15 261
2017 Part-time 49 44 0 7 0 0 0 93 7 10
2014 Full-time 17 39 26 10 7 1 0 57 16 239
2014 Part-time 18 33 22 17 0 6 5 57 19 18

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 21 32 22 16 5 3 0 55 22 269
2020 Part-time 24 29 21 5 5 10 6 62 12 18
2019 Full-time 8 39 27 15 6 5 0 50 22 221
2019 Part-time 8 46 31 8 0 8 0 58 8 13
2017 Full-time 12 36 29 15 4 5 0 50 20 260
2017 Part-time 45 27 0 0 0 28 0 100 0 10
2014 Full-time 11 37 29 15 3 5 0 50 20 238
2014 Part-time 6 33 39 17 0 6 0 41 18 18

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 27 47 15 6 5 1 0 74 11 268
2020 Part-time 30 60 10 0 0 0 0 90 0 18
2019 Full-time 10 44 24 13 7 2 0 55 21 222
2019 Part-time 8 54 15 8 8 8 0 67 17 13
2017 Full-time 20 41 25 9 4 2 0 61 13 262
2017 Part-time 38 47 7 0 0 7 0 92 0 10
2014 Full-time 14 52 20 12 2 1 0 66 14 239
2014 Part-time 6 45 28 16 0 6 0 53 17 18

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 53 31 13 1 2 1 0 84 3 270
2020 Part-time 39 44 12 0 0 0 6 88 0 18
2019 Full-time 45 32 15 4 1 2 0 79 5 219
2019 Part-time 47 15 31 8 0 0 0 62 8 13
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 26 45 17 8 2 2 0 73 10 269
2020 Part-time 24 71 5 0 0 0 0 95 0 18
2019 Full-time 19 56 14 9 1 0 0 75 11 222
2019 Part-time 23 54 8 15 0 0 0 77 15 13
2017 Full-time 26 51 14 6 3 0 0 77 9 262
2017 Part-time 50 43 7 0 0 0 0 93 0 10
2014 Full-time 27 53 13 7 1 0 0 80 7 239
2014 Part-time 5 55 34 0 0 6 0 64 0 18

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 18 38 22 15 5 3 0 58 20 269
2020 Part-time 30 38 17 10 0 5 0 72 10 18
2019 Full-time 12 35 31 18 4 1 0 47 21 222
2019 Part-time 8 54 23 8 8 0 0 62 15 13

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 24 44 14 12 4 2 0 70 16 270
2020 Part-time 16 46 15 10 6 6 0 66 18 18
2019 Full-time 18 44 14 15 6 2 0 63 22 221
2019 Part-time 15 46 31 8 0 0 0 61 8 13
2017 Full-time 33 39 12 12 1 2 0 74 13 262
2017 Part-time 50 37 0 14 0 0 0 86 14 10
2014 Full-time 30 45 9 9 5 2 0 76 14 239
2014 Part-time 23 22 22 17 6 11 0 50 25 18

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 27 46 18 5 1 3 0 75 7 269
2020 Part-time 36 43 15 0 6 0 0 79 6 18
2019 Full-time 21 44 21 10 2 1 0 66 13 220
2019 Part-time 8 47 46 0 0 0 0 54 0 13

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 16 23 25 15 9 11 2 44 27 269
2020 Part-time 17 28 16 5 11 23 0 58 21 18
2019 Full-time 9 21 21 16 12 16 5 38 36 222
2019 Part-time 8 15 23 16 8 15 15 33 33 13
2017 Full-time 11 24 25 14 12 9 6 41 31 262
2017 Part-time 10 45 7 6 18 6 7 64 28 10
2014 Full-time 8 25 17 19 15 13 4 39 40 239
2014 Part-time 17 28 11 6 11 27 0 62 22 18

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 23 36 20 13 5 2 0 60 19 264
2020 Part-time 24 48 22 6 0 0 0 72 6 18
2019 Full-time 17 50 19 8 4 2 0 68 12 221
2019 Part-time 0 69 8 16 8 0 0 69 23 13
2017 Full-time 26 44 19 8 3 0 0 70 11 262
2017 Part-time 43 50 7 0 0 0 0 93 0 10
2014 Full-time 28 39 17 14 2 1 0 67 16 239
2014 Part-time 17 33 11 11 0 17 11 70 15 18

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 24 22 18 20 12 3 1 47 33 268
2020 Part-time 17 39 21 6 6 0 10 63 14 18
2019 Full-time 17 31 18 19 11 2 2 50 31 222
2019 Part-time 8 39 15 16 23 0 0 46 38 13
2017 Full-time 11 29 18 23 14 4 2 43 38 262
2017 Part-time 43 20 0 12 18 0 7 68 32 10
2014 Full-time 10 23 25 24 12 3 3 35 38 239
2014 Part-time 6 5 17 16 27 6 23 15 61 18

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 51 20 15 5 3 1 4 75 9 270
2020 Part-time 46 28 16 5 0 0 5 78 5 18
2019 Full-time 48 21 15 6 5 0 4 73 11 220
2019 Part-time 46 46 0 8 0 0 0 92 8 13

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 51 23 13 6 2 2 3 78 8 268
2020 Part-time 55 12 17 5 5 0 5 71 11 18
2019 Full-time 45 27 15 8 2 1 3 75 10 221
2019 Part-time 46 31 8 0 8 8 0 84 8 13

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 72 9 6 4 2 2 5 88 6 265
2020 Part-time 71 12 7 0 0 5 5 92 0 17
2019 Full-time 76 9 3 3 2 3 4 91 6 221
2019 Part-time 69 16 0 0 8 0 8 92 8 13

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 75 9 3 0 1 3 9 96 1 269
2020 Part-time 77 6 11 5 0 0 0 84 5 18
2019 Full-time 78 6 1 0 1 2 11 97 1 219
2019 Part-time 54 16 0 0 8 0 23 90 10 13

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 19 42 25 9 3 3 0 63 12 267
2020 Part-time 17 60 11 5 0 6 0 83 5 18
2019 Full-time 17 46 24 8 3 3 0 65 11 221
2019 Part-time 8 55 30 8 0 0 0 62 8 13
2017 Full-time 16 38 28 11 5 2 0 55 17 262
2017 Part-time 32 34 6 7 0 21 0 83 9 10

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 29 47 16 5 2 1 0 76 7 268
2020 Part-time 22 63 15 0 0 0 0 85 0 18
2019 Full-time 29 42 17 8 2 1 0 72 11 221
2019 Part-time 23 54 15 8 0 0 0 77 8 13
2017 Full-time 28 55 9 5 1 1 0 85 6 261
2017 Part-time 43 44 6 7 0 0 0 87 7 10
2014 Full-time 29 49 13 5 1 3 0 81 6 239
2014 Part-time 23 61 6 0 0 11 0 94 0 18

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 42 41 12 2 1 3 0 85 3 269
2020 Part-time 35 54 6 5 0 0 0 89 5 18
2019 Full-time 34 48 10 4 2 3 0 84 6 220
2019 Part-time 15 69 8 8 0 0 0 85 8 13
2017 Full-time 32 46 15 3 1 2 0 80 5 261
2017 Part-time 43 44 0 0 7 6 0 92 8 10
2014 Full-time 33 48 12 3 0 2 0 84 3 239
2014 Part-time 34 45 10 6 6 0 0 78 11 18

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 29 43 15 4 0 8 0 78 5 270
2020 Part-time 30 54 0 6 0 10 0 93 7 18

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 37 38 10 7 2 4 3 80 9 269
2020 Part-time 24 54 5 6 6 0 5 82 13 18

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 44 43 9 3 1 0 0 87 4 268
2020 Part-time 64 36 0 0 0 0 0 100 0 18
2019 Full-time 40 47 8 4 1 0 0 87 5 221
2019 Part-time 54 39 8 0 0 0 0 92 0 13
2017 Full-time 36 47 11 4 2 0 0 83 6 261
2017 Part-time 43 40 10 7 0 0 0 82 7 10
2014 Full-time 34 53 8 3 2 0 0 87 5 239
2014 Part-time 39 51 5 6 0 0 0 89 6 18

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 37 33 16 11 3 0 0 70 14 270
2020 Part-time 41 43 5 6 5 0 0 84 11 18
2019 Full-time 34 40 15 8 3 0 0 74 11 219
2019 Part-time 46 31 15 0 8 0 0 77 8 13
2017 Full-time 31 35 20 10 3 1 0 66 14 262
2017 Part-time 56 14 12 0 7 10 0 78 8 10
2014 Full-time 22 50 19 7 3 0 0 72 10 239
2014 Part-time 23 49 12 11 6 0 0 72 16 18

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 34 36 17 9 3 1 0 71 12 266
2020 Part-time 30 54 16 0 0 0 0 84 0 18
2019 Full-time 32 42 17 6 3 1 0 74 9 220
2019 Part-time 46 31 15 0 8 0 0 77 8 13
2017 Full-time 31 37 21 8 3 0 0 69 11 262
2017 Part-time 50 20 23 0 7 0 0 70 7 10
2014 Full-time 23 51 17 6 2 0 0 74 9 239
2014 Part-time 17 61 11 5 6 0 0 78 11 18

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 34 27 18 11 8 2 1 62 20 270
2020 Part-time 31 47 22 0 0 0 0 78 0 17
2019 Full-time 33 27 21 10 7 2 1 61 17 221
2019 Part-time 39 23 15 8 8 8 0 67 16 13
2017 Full-time 30 25 20 12 6 7 0 59 20 261
2017 Part-time 56 14 6 0 7 16 0 84 9 10
2014 Full-time 23 37 19 9 7 5 0 63 17 239
2014 Part-time 34 27 22 6 6 6 0 65 12 18
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Full-time 27 42 31 270
2020 Part-time 40 21 39 18
2019 Full-time 26 42 32 221
2019 Part-time 31 24 46 13
2017 Full-time 29 42 28 262
2017 Part-time 18 31 52 10
2014 Full-time 25 41 34 239
2014 Part-time 33 22 45 18

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Full-time 21 13 45 4 7 10 75
2014 Full-time 15 16 39 10 9999 19 61
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 9 91 268
2020 Part-time 0 100 18
2019 Full-time 10 90 221
2019 Part-time 0 100 13

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 30 70 23
2019 Full-time 38 62 23

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 70 30 23
2019 Full-time 71 29 23

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 23

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 0 100 23
2019 Full-time 0 100 23

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 0 100 23
2019 Full-time 0 100 23

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 0 100 23
2019 Full-time 0 100 23

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 23

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 28 72 23
2019 Full-time 22 78 23

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 40 60 23
2019 Full-time 35 65 23

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 43 57 23
2019 Full-time 74 26 23

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 30 70 23

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 43 57 23

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 38 62 23
2019 Full-time 60 40 23

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 27 73 23

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 0 100 23

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 23

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 44 56 23
2019 Full-time 52 48 23

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 21 79 23

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 47 53 23
2019 Full-time 79 21 23

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 30 70 23

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 0 100 23

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 45 55 23

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 22 78 23

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 39 61 23

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 0 100 23

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 36 64 23

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 0 100 23

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 12 17 14 4 3 42 9 59 13 270
2020 Part-time 18 24 10 5 0 33 11 74 9 18
2019 Full-time 12 15 16 5 4 37 12 53 17 220
2019 Part-time 8 8 8 8 0 39 31 51 25 13
2017 Full-time 12 21 18 5 4 30 9 54 16 262
2014 Full-time 9 17 15 5 4 38 12 51 18 239
2014 Part-time 5 0 33 0 6 34 23 12 13 18

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 28 36 14 6 1 13 1 74 9 269
2020 Part-time 24 28 5 5 5 28 6 77 15 18
2019 Full-time 24 43 14 5 4 10 0 75 10 222
2019 Part-time 31 32 38 0 0 0 0 62 0 13
2017 Full-time 24 46 16 7 2 5 0 74 9 261
2017 Part-time 18 45 14 10 7 6 0 67 19 10
2014 Full-time 16 36 20 5 2 19 1 66 9 238
2014 Part-time 11 23 38 0 6 23 0 44 7 18
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 6 94 222
2019 Part-time 0 100 13

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 12

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 12

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 12

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 12

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 40 60 12

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 12

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 12

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 12

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 12

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 12

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 12

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 12

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 12

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 12

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 12

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 11

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 11

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 11

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 11

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 45 55 11

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 45 55 11

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 11

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 53 47 11

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 44 56 11

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 14 15 16 3 1 45 5 59 9 270
2020 Part-time 11 35 16 5 0 28 5 68 8 18
2019 Full-time 12 17 16 3 2 45 6 58 9 220
2019 Part-time 0 8 15 0 0 39 38 34 0 13
2017 Full-time 12 22 16 4 3 34 10 60 11 262
2017 Part-time 32 7 21 0 10 29 0 55 15 10
2014 Full-time 9 17 15 4 0 44 12 58 9 239
2014 Part-time 11 0 29 0 0 44 17 28 0 18

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 27 38 16 2 1 15 0 77 4 269
2020 Part-time 24 43 16 0 0 16 0 80 0 18
2019 Full-time 24 38 16 4 2 16 0 74 6 221
2019 Part-time 15 39 23 0 0 8 15 71 0 13
2017 Full-time 22 43 20 3 1 9 1 73 5 260
2017 Part-time 43 13 14 10 7 12 0 64 20 10
2014 Full-time 17 34 21 3 0 22 3 67 5 238
2014 Part-time 11 34 22 0 0 33 0 67 0 18
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 59 13 11 7 8 0 1 73 15 270
2020 Part-time 67 11 17 5 0 0 0 78 5 18

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 40 30 18 6 6 0 0 70 12 266
2020 Part-time 33 21 18 11 16 0 0 55 28 18
2019 Full-time 40 28 16 5 9 0 1 70 14 221
2019 Part-time 16 38 31 8 8 0 0 54 15 13
2017 Full-time 40 22 18 9 7 0 3 65 17 262

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 8 16 27 22 28 0 0 24 49 270
2020 Part-time 24 25 17 17 17 0 0 49 34 17
2019 Full-time 14 18 33 21 15 0 0 31 36 222
2019 Part-time 46 31 15 0 8 0 0 77 8 13
2017 Full-time 11 27 34 18 10 0 0 38 28 262
2017 Part-time 10 60 10 19 0 0 0 71 19 10

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 12 19 26 22 21 0 0 31 43 270
2020 Part-time 18 36 12 24 11 0 0 54 34 17
2019 Full-time 11 20 29 23 16 0 0 31 39 221
2019 Part-time 23 39 23 8 0 8 0 67 9 13
2017 Full-time 12 26 30 22 9 0 0 38 31 261
2017 Part-time 10 52 31 7 0 0 0 62 7 10

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 12 15 26 21 24 1 0 27 46 268
2020 Part-time 22 22 28 6 21 0 0 45 28 18
2019 Full-time 13 20 24 22 20 0 0 34 42 222
2019 Part-time 46 31 0 8 8 0 8 83 17 13
2017 Full-time 18 22 27 21 12 0 0 40 33 260
2017 Part-time 10 20 62 7 0 0 0 31 7 10

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 25 23 23 16 12 0 0 49 28 266
2020 Part-time 46 33 6 0 10 0 5 83 11 18
2019 Full-time 35 25 22 9 7 0 2 61 16 220
2019 Part-time 69 8 15 0 8 0 0 77 8 13
2017 Full-time 36 24 22 10 4 0 5 63 14 259

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 27 24 22 17 10 0 0 52 26 268
2020 Part-time 45 17 28 0 10 0 0 62 10 18
2019 Full-time 32 22 25 14 7 0 0 55 21 222
2019 Part-time 31 39 23 8 0 0 0 69 8 13
2017 Full-time 24 31 23 14 9 0 0 54 23 261
2017 Part-time 16 60 7 6 0 0 10 85 7 10

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 30 25 18 16 8 0 3 57 24 268
2020 Part-time 40 5 10 13 15 0 17 54 33 18

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 26 31 23 12 7 0 0 58 19 269
2020 Part-time 31 43 16 5 0 0 5 77 5 18
2019 Full-time 19 36 27 12 6 1 0 55 18 222
2019 Part-time 8 62 23 8 0 0 0 69 8 13
2017 Full-time 19 32 32 12 4 0 1 51 17 261
2017 Part-time 43 38 6 14 0 0 0 80 14 10

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 17 23 22 24 14 0 0 40 37 270
2020 Part-time 12 24 26 28 10 0 0 36 38 18
2019 Full-time 12 29 30 20 10 0 0 40 30 222
2019 Part-time 15 39 46 0 0 0 0 54 0 13
2017 Full-time 14 28 31 18 10 0 0 42 28 262
2017 Part-time 50 20 30 0 0 0 0 70 0 10

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 26 24 20 19 10 0 0 50 29 269
2020 Part-time 25 24 31 20 0 0 0 48 20 18
2019 Full-time 20 31 23 17 8 0 0 52 26 222
2019 Part-time 15 54 8 15 8 0 0 69 23 13
2017 Full-time 19 31 21 24 5 0 0 50 29 262
2017 Part-time 50 31 20 0 0 0 0 80 0 10

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 46 21 15 11 7 1 0 67 18 268
2020 Part-time 46 11 37 5 0 0 0 57 5 18
2019 Full-time 38 32 17 6 7 0 0 70 13 221
2019 Part-time 30 39 30 0 0 0 0 70 0 13

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 27 30 21 13 9 0 0 56 23 269
2020 Part-time 57 11 21 10 0 0 0 68 10 18

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 25 26 18 20 12 0 0 50 31 270
2020 Part-time 29 28 20 5 17 0 0 57 22 18
2019 Full-time 25 30 24 17 5 0 0 55 21 219
2019 Part-time 31 54 15 0 0 0 0 85 0 13
2017 Full-time 20 33 23 14 7 0 1 54 22 262
2017 Part-time 24 76 0 0 0 0 0 100 0 10

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 54 24 11 6 3 0 1 79 10 268
2020 Part-time 40 38 6 17 0 0 0 77 17 18
2019 Full-time 56 19 12 6 6 0 0 76 13 221
2019 Part-time 46 23 31 0 0 0 0 69 0 13
2017 Full-time 55 22 13 6 2 0 2 78 8 262

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 50 33 11 3 3 0 0 83 6 266
2020 Part-time 47 21 22 10 0 0 0 68 10 18

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 71 15 6 1 1 2 4 91 2 267
2020 Part-time 62 11 22 0 0 0 5 77 0 18
2019 Full-time 76 10 5 1 2 2 4 92 3 222
2019 Part-time 62 8 8 0 0 0 23 90 0 13
2017 Full-time 70 9 5 7 4 1 4 83 11 262

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 79 10 3 2 2 1 4 93 4 265
2020 Part-time 90 0 0 5 0 0 5 95 5 18
2019 Full-time 71 16 4 2 4 1 2 89 6 222
2019 Part-time 62 8 15 8 0 0 8 75 8 13
2017 Full-time 57 22 8 8 2 0 3 82 10 262

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 74 14 5 4 1 0 3 90 5 266
2020 Part-time 90 0 5 0 0 0 5 95 0 18
2019 Full-time 60 23 8 5 2 0 1 84 7 221
2019 Part-time 54 23 15 8 0 0 0 77 8 13
2017 Full-time 56 17 9 10 6 0 2 75 16 261

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 70 10 8 6 3 0 2 82 10 265
2020 Part-time 84 0 10 5 0 0 0 84 5 18
2019 Full-time 57 22 7 8 5 0 0 80 13 220
2019 Part-time 46 31 8 15 0 0 0 77 15 13
2017 Full-time 52 10 5 4 1 0 28 86 7 261

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 64 6 5 3 1 1 21 90 4 267
2020 Part-time 72 16 0 0 0 0 11 100 0 18
2019 Full-time 53 12 9 3 0 1 23 85 4 221
2019 Part-time 46 8 16 0 0 0 31 77 0 13
2017 Full-time 71 14 6 2 0 0 6 91 3 261

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 75 13 5 3 1 0 3 91 4 270
2020 Part-time 80 0 10 5 0 0 5 84 5 18
2019 Full-time 77 14 1 3 0 0 4 95 4 220
2019 Part-time 77 8 8 0 0 0 8 92 0 13
2017 Full-time 67 10 8 5 7 0 3 80 12 262

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 67 16 8 2 5 0 2 85 7 268
2020 Part-time 57 11 15 6 0 0 10 76 7 18
2019 Full-time 72 11 6 7 3 0 2 84 10 222
2019 Part-time 39 16 30 15 0 0 0 55 15 13
2017 Full-time 52 26 13 5 1 0 2 80 7 261

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 51 26 17 4 3 0 0 77 6 270
2020 Part-time 45 24 22 5 5 0 0 68 10 18
2019 Full-time 58 24 10 5 2 0 1 83 7 220
2019 Part-time 70 15 15 0 0 0 0 85 0 13

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 31 37 20 9 3 0 0 68 12 270
2020 Part-time 23 55 22 0 0 0 0 78 0 18

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 8 23 40 20 8 0 0 31 28 270
2020 Part-time 11 45 24 20 0 0 0 56 20 18
2019 Full-time 11 25 40 20 4 0 0 36 24 222
2019 Part-time 24 53 15 8 0 0 0 77 8 13
2017 Full-time 9 26 41 19 4 0 0 36 23 262
2017 Part-time 10 20 63 7 0 0 0 30 7 10

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 10 24 37 22 7 0 0 29 34 269
2020 Part-time 5 15 46 29 5 0 0 34 20 18
2019 Full-time 9 21 37 19 14 0 0 33 30 220
2019 Part-time 0 0 38 39 23 0 0 62 0 13
2017 Full-time 3 23 39 24 11 0 0 35 26 262
2017 Part-time 0 7 30 38 25 0 0 63 7 10

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 33 47 13 4 2 0 0 81 6 268
2020 Part-time 24 65 5 0 6 0 0 89 6 18
2019 Full-time 18 45 23 9 4 1 0 64 13 220
2019 Part-time 8 54 23 0 8 8 0 67 8 13
2017 Full-time 18 50 22 5 2 1 0 69 8 262
2017 Part-time 0 69 31 0 0 0 0 69 0 10

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 28 37 17 13 4 1 0 65 18 269
2020 Part-time 25 44 10 10 6 5 0 73 17 18

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 38 32 11 14 5 1 0 70 19 268
2020 Part-time 28 43 17 5 6 0 0 72 11 18

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 42 39 11 5 2 1 0 82 7 270
2020 Part-time 47 48 0 5 0 0 0 95 5 18

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 28 38 17 11 5 0 0 67 16 270
2020 Part-time 36 43 11 5 5 0 0 79 10 18
2019 Full-time 18 39 20 15 8 0 0 57 23 222
2019 Part-time 15 46 31 0 8 0 0 62 8 13
2017 Full-time 13 45 18 17 6 2 0 59 23 261
2017 Part-time 10 77 6 0 7 0 0 87 7 10

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 50 40 7 3 0 0 0 90 3 269
2020 Part-time 46 43 5 0 6 0 0 89 6 18

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 47 42 6 4 1 0 0 89 5 269
2020 Part-time 43 45 5 0 6 0 0 88 6 17

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 46 37 13 3 1 1 0 84 3 264
2020 Part-time 46 31 16 6 0 0 0 78 6 18

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 53 34 7 2 0 2 2 91 2 268
2020 Part-time 46 48 0 0 6 0 0 94 6 18

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 72 22 2 0 0 3 1 98 0 269
2020 Part-time 73 27 0 0 0 0 0 100 0 18

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 41 40 11 5 1 3 0 83 6 269
2020 Part-time 44 39 11 0 6 0 0 83 6 18

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 50 31 9 7 3 1 0 81 10 270
2020 Part-time 40 49 6 5 0 0 0 89 5 18

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 56 33 7 2 1 1 0 90 3 270
2020 Part-time 51 39 10 0 0 0 0 90 0 18
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 4 96 267
2020 Part-time 0 100 18

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 11 89 269
2020 Part-time 6 94 18
2019 Full-time 11 89 220
2019 Part-time 0 100 13
2017 Full-time 10 90 262
2014 Full-time 6 94 239

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 69 31 23
2017 Full-time 68 32 27
2014 Full-time 66 34 15

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Full-time 43 38 7 6 6 0 0 81 12 16
2017 Full-time 54 4 22 9 11 0 0 58 20 18
2014 Full-time 21 48 20 0 0 0 10 78 0 10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 46 37 7 3 1 2 3 88 5 269
2020 Part-time 29 59 6 6 0 0 0 87 6 18
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 28 56 15 1 66 34 270
2020 Part-time 40 55 5 0 58 42 18

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 46 14 10 6 8 1 15 71 17 269
2020 Part-time 40 10 18 6 10 0 16 59 19 18
2019 Full-time 55 9 9 9 5 1 12 74 16 222
2019 Part-time 46 8 8 0 15 0 23 70 20 13
Date modified: