2020 Public Service Employee Survey Results for Canada Economic Development for Quebec Regions by Question 100. Are you currently a shift worker?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	48	45	0	7	0	0	0	93	7	41
2020	Non-shift worker	50	37	6	6	1	0	0	86	7	246

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	71	24	3	2	0	95	2	40
2020	Non-shift worker	73	23	1	1	1	97	2	245
2017	Shift worker	56	34	0	11	0	89	11	40
2017	Non-shift worker	74	23	1	2	0	97	2	233
2014	Shift worker	66	32	0	2	0	98	2	47
2014	Non-shift worker	70	27	2	1	0	97	1	210

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	34	48	10	3	0	2	3	86	3	41
2020	Non-shift worker	39	37	11	8	3	1	1	77	12	246
2019	Shift worker	36	32	24	8	0	0	0	68	8	25
2019	Non-shift worker	44	34	6	10	6	0	0	78	15	208
2017	Shift worker	34	38	12	10	5	0	0	73	15	40
2017	Non-shift worker	45	30	9	11	5	0	0	75	16	233
2014	Shift worker	44	33	11	10	2	0	0	77	12	47
2014	Non-shift worker	44	38	6	7	5	0	0	82	12	210

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	31	49	15	2	2	0	81	5	41
2020	Non-shift worker	31	43	15	8	2	1	74	10	245
2019	Shift worker	12	60	20	8	0	0	72	8	25
2019	Non-shift worker	28	47	11	12	2	0	75	14	208
2018	Shift worker	22	64	6	8	0	0	86	8	33
2018	Non-shift worker	22	54	13	10	1	0	76	11	190
2017	Shift worker	39	40	12	10	0	0	79	10	40
2017	Non-shift worker	27	51	12	7	4	0	77	11	233
2014	Shift worker	34	43	17	4	2	0	76	6	47
2014	Non-shift worker	32	42	14	10	0	1	75	10	210

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	42	39	9	8	0	2	82	8	40
2020	Non-shift worker	42	37	12	6	2	0	80	9	243
2019	Shift worker	40	40	12	8	0	0	80	8	25
2019	Non-shift worker	47	37	10	4	2	0	84	6	206
2017	Shift worker	41	43	6	9	0	0	85	9	40
2017	Non-shift worker	49	41	4	5	1	0	90	6	229
2014	Shift worker	38	45	8	6	2	0	84	8	47
2014	Non-shift worker	47	36	12	4	0	0	84	4	209

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	50	21	18	2	2	4	3	76	5	41
2020	Non-shift worker	37	33	17	9	3	0	1	71	12	244
2019	Shift worker	35	40	12	4	4	0	4	79	9	25
2019	Non-shift worker	40	38	11	7	4	0	0	78	11	208
2018	Shift worker	42	42	10	3	0	0	3	87	3	33
2018	Non-shift worker	33	45	12	7	3	0	0	79	10	188
2017	Shift worker	37	36	13	10	2	0	2	74	12	40
2017	Non-shift worker	32	38	16	10	4	0	0	70	14	232
2014	Shift worker	34	45	18	4	0	0	0	79	4	47
2014	Non-shift worker	27	38	18	11	3	1	3	68	14	210

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	38	36	14	12	0	74	12	41
2020	Non-shift worker	32	47	10	8	2	79	10	245
2019	Shift worker	32	45	20	4	0	76	4	25
2019	Non-shift worker	32	50	8	6	3	83	9	209
2018	Shift worker	28	54	12	6	0	82	6	33
2018	Non-shift worker	31	46	16	5	2	76	7	187
2017	Shift worker	37	50	7	6	0	87	6	40
2017	Non-shift worker	35	41	15	8	1	76	9	233
2014	Shift worker	28	44	19	6	2	73	8	47
2014	Non-shift worker	23	57	11	6	4	79	9	210

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	37	33	15	13	2	0	70	16	41
2020	Non-shift worker	29	44	15	9	3	0	74	11	246
2019	Shift worker	20	65	8	4	4	0	84	8	25
2019	Non-shift worker	24	46	17	9	3	0	71	13	209
2018	Shift worker	34	36	24	6	0	0	70	6	33
2018	Non-shift worker	27	35	26	10	3	0	62	13	187
2017	Shift worker	34	38	15	12	2	0	72	14	40
2017	Non-shift worker	23	38	18	14	7	0	61	21	233
2014	Shift worker	17	43	21	8	8	2	61	17	47
2014	Non-shift worker	21	38	22	11	8	0	60	19	209

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	25	39	14	16	6	64	22	40
2020	Non-shift worker	30	40	12	16	3	70	18	244
2019	Shift worker	12	59	16	4	8	71	12	25
2019	Non-shift worker	16	57	16	8	3	73	11	208
2018	Shift worker	22	61	12	6	0	82	6	33
2018	Non-shift worker	21	51	17	10	1	72	11	189
2017	Shift worker	22	48	15	13	2	70	15	40
2017	Non-shift worker	26	43	16	11	3	70	14	233

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	37	38	16	10	0	0	75	10	41
2020	Non-shift worker	40	41	9	7	2	0	82	9	246
2019	Shift worker	24	68	4	0	4	0	92	4	25
2019	Non-shift worker	32	49	13	5	1	0	81	6	209
2018	Shift worker	27	70	3	0	0	0	97	0	33
2018	Non-shift worker	35	48	12	4	0	1	83	4	188
2017	Shift worker	43	41	12	2	2	0	84	4	40
2017	Non-shift worker	35	45	13	3	3	0	81	6	232
2014	Shift worker	26	49	17	4	2	2	76	6	47
2014	Non-shift worker	35	46	12	4	3	0	82	7	208

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	28	33	23	14	2	61	16	41
2020	Non-shift worker	31	38	16	12	2	70	14	246
2019	Shift worker	24	48	20	4	4	72	8	25
2019	Non-shift worker	27	41	17	12	3	68	15	208
2018	Shift worker	33	46	19	3	0	79	3	33
2018	Non-shift worker	25	44	20	10	2	69	12	189
2017	Shift worker	32	31	17	15	4	63	19	40
2017	Non-shift worker	27	40	14	14	5	67	19	233

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	40	35	18	7	0	75	7	41
2020	Non-shift worker	43	35	14	4	3	79	7	245
2019	Shift worker	36	48	16	0	0	84	0	25
2019	Non-shift worker	41	44	8	4	1	86	5	209
2018	Shift worker	33	57	7	3	0	90	3	33
2018	Non-shift worker	44	43	9	4	0	87	4	186
2017	Shift worker	47	42	6	2	3	88	6	40
2017	Non-shift worker	43	44	9	3	0	87	4	230
2014	Shift worker	44	32	17	2	4	77	6	47
2014	Non-shift worker	44	44	8	2	2	88	4	210

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	26	40	21	9	4	0	65	13	41
2020	Non-shift worker	26	39	17	15	3	0	66	18	246
2019	Shift worker	8	58	13	17	4	0	66	21	24
2019	Non-shift worker	20	47	15	13	3	0	68	17	209
2018	Shift worker	18	42	31	3	6	0	60	9	33
2018	Non-shift worker	25	40	18	14	1	1	66	16	188
2017	Shift worker	24	48	12	13	2	0	72	15	40
2017	Non-shift worker	25	36	19	14	6	0	61	20	230
2014	Shift worker	20	43	20	13	4	0	63	17	46
2014	Non-shift worker	19	44	18	12	6	0	64	18	210

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	31	21	28	18	2	52	20	41
2020	Non-shift worker	33	36	16	11	4	69	15	246
2019	Shift worker	19	44	12	12	12	64	24	25
2019	Non-shift worker	27	42	18	10	4	69	14	209
2018	Shift worker	28	39	25	9	0	67	9	33
2018	Non-shift worker	28	41	14	15	3	69	17	187
2017	Shift worker	37	34	15	10	4	71	14	40
2017	Non-shift worker	24	42	18	10	6	66	16	230
2014	Shift worker	26	27	28	15	4	52	19	47
2014	Non-shift worker	24	38	16	16	6	62	22	210

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	30	36	23	11	0	0	66	11	41
2020	Non-shift worker	28	44	15	9	4	0	72	13	243
2019	Shift worker	16	84	0	0	0	0	100	0	25
2019	Non-shift worker	23	50	17	8	2	0	73	10	203
2018	Shift worker	31	48	18	3	0	0	79	3	33
2018	Non-shift worker	20	44	21	12	2	0	65	14	189
2017	Shift worker	39	41	16	4	0	0	80	4	40
2017	Non-shift worker	23	46	19	9	3	0	69	12	229
2014	Shift worker	23	36	32	2	4	2	61	6	47
2014	Non-shift worker	26	44	18	8	4	0	70	12	210

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	41	35	11	14	0	0	75	14	40
2020	Non-shift worker	31	49	10	7	3	0	80	9	244
2019	Shift worker	48	36	16	0	0	0	84	0	25
2019	Non-shift worker	33	50	9	5	2	0	84	7	208
2018	Shift worker	31	57	6	6	0	0	88	6	33
2018	Non-shift worker	30	50	15	5	0	0	80	5	188
2017	Shift worker	41	39	9	9	0	2	81	10	40
2017	Non-shift worker	38	38	18	6	1	0	76	6	229
2014	Shift worker	40	37	18	4	2	0	76	6	46
2014	Non-shift worker	27	58	7	7	2	0	85	8	210

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	33	30	9	11	14	3	65	26	41
2020	Non-shift worker	23	27	26	14	10	0	50	24	245
2019	Shift worker	44	40	0	8	8	0	84	16	25
2019	Non-shift worker	32	38	15	10	6	0	69	16	206
2018	Shift worker	52	36	6	6	0	0	89	6	33
2018	Non-shift worker	36	31	23	6	3	0	68	9	190
2017	Shift worker	56	36	5	2	0	0	92	2	40
2017	Non-shift worker	32	39	16	9	4	0	70	14	233
2014	Shift worker	35	41	13	10	2	0	76	12	47
2014	Non-shift worker	35	36	19	7	4	0	71	10	210

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	21	39	31	3	6	0	0	8	61	41
2020	Non-shift worker	21	36	29	11	2	1	0	13	57	245
2019	Shift worker	16	41	28	16	0	0	0	16	57	25
2019	Non-shift worker	15	36	36	8	3	0	0	12	52	209
2018	Shift worker	3	26	48	17	0	6	0	18	31	33
2018	Non-shift worker	12	41	35	8	2	0	1	10	54	190
2017	Shift worker	2	27	48	12	11	0	0	23	30	40
2017	Non-shift worker	7	33	41	11	6	0	1	17	41	233
2014	Shift worker	19	32	35	10	2	2	0	13	52	47
2014	Non-shift worker	11	35	34	15	3	0	1	18	47	210

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	15	26	21	17	10	7	3	31	46	41
2020	Non-shift worker	13	22	33	18	8	4	2	28	37	244
2019	Shift worker	8	25	20	31	12	4	0	45	34	25
2019	Non-shift worker	10	25	32	22	9	2	0	31	36	208
2018	Shift worker	3	21	39	19	13	6	0	33	26	33
2018	Non-shift worker	11	22	39	19	6	1	1	26	34	190
2017	Shift worker	4	8	44	23	19	0	2	42	12	40
2017	Non-shift worker	8	24	28	25	11	2	2	37	34	232
2014	Shift worker	6	25	48	13	8	0	0	21	31	47
2014	Non-shift worker	12	28	35	16	6	1	2	23	41	209

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	42	26	18	5	3	0	5	8	73	41
2020	Non-shift worker	26	26	26	12	5	4	0	18	55	245
2019	Shift worker	45	28	16	12	0	0	0	12	73	25
2019	Non-shift worker	27	27	27	15	4	0	1	19	54	209
2018	Shift worker	29	37	22	9	0	0	3	10	67	33
2018	Non-shift worker	31	29	23	11	6	0	1	16	60	190
2017	Shift worker	30	29	19	19	0	2	0	20	61	40
2017	Non-shift worker	33	30	26	5	4	0	1	10	64	233
2014	Shift worker	32	46	12	4	2	2	2	6	81	47
2014	Non-shift worker	37	29	22	9	2	0	1	11	67	210

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	19	28	20	23	8	0	2	32	48	41
2020	Non-shift worker	19	32	30	13	4	3	0	17	52	245
2019	Shift worker	20	29	32	12	8	0	0	19	49	25
2019	Non-shift worker	13	32	39	11	4	0	0	15	45	209
2018	Shift worker	3	32	32	30	3	0	0	33	35	33
2018	Non-shift worker	12	30	43	12	2	0	1	14	43	189
2017	Shift worker	4	20	49	22	2	2	0	25	25	40
2017	Non-shift worker	14	31	34	17	3	0	1	20	45	233
2014	Shift worker	8	39	22	21	8	2	0	30	48	47
2014	Non-shift worker	9	23	43	21	3	1	0	24	32	210

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	32	24	13	16	9	2	5	26	60	40
2020	Non-shift worker	25	26	25	13	5	3	2	19	54	245
2019	Shift worker	16	32	24	12	16	0	0	27	49	25
2019	Non-shift worker	23	32	23	12	6	1	2	19	57	209
2018	Shift worker	18	22	22	28	10	0	0	39	40	32
2018	Non-shift worker	19	36	30	8	4	0	2	13	57	190
2017	Shift worker	11	23	25	20	15	2	4	38	36	38
2017	Non-shift worker	22	26	30	14	6	0	2	20	49	232
2014	Shift worker	27	30	22	4	11	2	4	16	61	47
2014	Non-shift worker	27	33	28	6	5	0	1	11	61	210

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	13	25	18	21	10	7	6	36	43	41
2020	Non-shift worker	14	22	28	21	8	5	3	32	38	244
2019	Shift worker	8	28	16	12	28	4	4	43	39	25
2019	Non-shift worker	14	24	26	18	13	1	3	33	40	209
2018	Shift worker	6	23	15	37	16	0	3	54	30	33
2018	Non-shift worker	13	26	29	22	7	1	2	30	40	190
2017	Shift worker	16	11	32	24	13	0	4	38	28	40
2017	Non-shift worker	10	24	20	26	14	2	3	43	35	233
2014	Shift worker	10	19	24	26	17	0	2	45	30	46
2014	Non-shift worker	12	27	29	16	11	2	3	29	41	209

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	16	26	42	3	5	5	3	9	46	41
2020	Non-shift worker	18	28	33	14	4	3	0	19	48	245
2019	Shift worker	20	24	24	24	4	0	4	29	46	25
2019	Non-shift worker	12	28	37	16	4	2	1	21	41	208
2018	Shift worker	14	18	42	16	6	3	0	23	33	33
2018	Non-shift worker	19	30	35	9	4	2	3	13	51	190
2017	Shift worker	12	27	34	7	14	2	3	22	41	40
2017	Non-shift worker	17	29	35	10	5	2	2	15	49	232
2014	Shift worker	21	32	37	4	4	2	0	8	54	47
2014	Non-shift worker	19	31	34	11	2	2	1	13	51	210

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	2	7	35	31	23	2	55	10	41
2020	Non-shift worker	3	10	33	36	18	1	55	12	245
2019	Shift worker	4	12	40	32	12	0	44	16	25
2019	Non-shift worker	3	15	35	33	12	1	45	19	209

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	33	33	17	3	5	2	7	73	9	41
2020	Non-shift worker	28	33	16	9	2	8	5	70	12	246
2019	Shift worker	28	40	4	16	4	8	0	75	21	25
2019	Non-shift worker	28	36	14	9	5	7	2	70	15	209
2018	Shift worker	16	33	21	15	0	14	0	57	18	33
2018	Non-shift worker	18	46	16	7	5	4	4	70	13	189
2017	Shift worker	41	30	15	6	8	0	0	71	14	40
2017	Non-shift worker	29	30	15	10	7	5	4	65	19	233
2014	Shift worker	32	19	28	11	2	2	6	55	14	47
2014	Non-shift worker	27	33	14	7	8	4	6	67	17	210

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	60	36	2	0	2	0	96	2	41
2020	Non-shift worker	61	28	4	4	3	0	89	6	245
2019	Shift worker	52	40	4	4	0	0	92	4	25
2019	Non-shift worker	53	32	5	7	1	1	86	9	208
2018	Shift worker	40	35	12	13	0	0	75	13	33
2018	Non-shift worker	50	37	7	4	2	0	87	6	189
2017	Shift worker	48	34	4	10	4	0	82	14	40
2017	Non-shift worker	47	33	10	6	4	1	81	10	233
2014	Shift worker	44	43	7	5	0	2	89	5	47
2014	Non-shift worker	48	32	11	5	3	0	81	8	210

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	61	35	2	0	2	95	2	40
2020	Non-shift worker	65	28	3	3	1	93	4	244
2019	Shift worker	56	40	4	0	0	96	0	25
2019	Non-shift worker	54	34	8	3	0	88	3	208
2018	Shift worker	34	54	7	6	0	87	6	33
2018	Non-shift worker	53	37	5	4	1	90	5	190
2017	Shift worker	48	41	5	6	0	89	6	40
2017	Non-shift worker	45	41	8	5	1	86	6	233
2014	Shift worker	44	45	9	2	0	89	2	47
2014	Non-shift worker	43	45	7	4	1	88	6	210

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	47	40	11	0	2	0	87	2	41
2020	Non-shift worker	49	31	12	5	1	1	82	6	245
2019	Shift worker	28	60	8	0	4	0	88	4	25
2019	Non-shift worker	45	41	10	2	1	0	86	4	208
2018	Shift worker	37	48	10	6	0	0	85	6	33
2018	Non-shift worker	37	46	14	2	0	1	83	3	190

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	48	30	11	2	0	7	2	86	2	40
2020	Non-shift worker	52	26	7	2	2	6	5	87	5	246

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	40	41	7	7	0	0	5	85	7	41
2020	Non-shift worker	53	30	11	2	2	0	2	85	4	245
2019	Shift worker	44	48	0	4	0	0	4	96	4	25
2019	Non-shift worker	54	29	11	3	1	1	1	85	4	209

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	50	35	8	4	2	0	0	85	7	41
2020	Non-shift worker	44	37	11	4	2	2	0	83	7	246
2019	Shift worker	48	44	4	0	4	0	0	92	4	25
2019	Non-shift worker	35	42	13	6	2	0	0	79	9	208
2018	Shift worker	40	52	6	0	0	3	0	94	0	33
2018	Non-shift worker	33	44	15	6	2	0	0	77	8	190
2017	Shift worker	37	48	9	6	0	0	0	84	6	40
2017	Non-shift worker	35	39	14	7	5	0	0	74	11	233
2014	Shift worker	45	30	17	4	2	0	2	76	6	47
2014	Non-shift worker	30	51	11	4	3	0	1	82	7	210

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	57	25	11	2	4	0	0	82	7	41
2020	Non-shift worker	50	26	15	3	3	2	1	78	6	245

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	57	28	9	7	0	0	0	84	7	41
2020	Non-shift worker	48	37	8	4	3	0	0	85	7	246
2019	Shift worker	48	44	0	4	4	0	0	92	8	25
2019	Non-shift worker	35	46	9	7	2	0	0	81	10	209
2018	Shift worker	34	57	3	3	0	3	0	94	3	32
2018	Non-shift worker	37	44	9	7	1	0	1	82	8	190
2017	Shift worker	43	38	13	6	0	0	0	81	6	40
2017	Non-shift worker	41	36	11	8	4	0	0	77	11	233
2014	Shift worker	44	37	11	9	0	0	0	81	9	47
2014	Non-shift worker	36	46	8	7	2	0	0	82	9	210

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Shift worker	44	56	41
2020	Non-shift worker	55	45	246

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	50	22	7	7	0	2	12	84	9	41
2020	Non-shift worker	57	22	6	2	0	7	5	91	2	246

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	56	25	9	5	5	0	81	10	41
2020	Non-shift worker	57	28	8	4	2	1	86	6	246
2019	Shift worker	56	32	8	0	4	0	88	4	25
2019	Non-shift worker	43	40	10	4	3	0	83	7	209
2018	Shift worker	46	39	9	6	0	0	85	6	32
2018	Non-shift worker	41	37	12	7	2	0	79	9	190
2017	Shift worker	45	35	11	6	2	0	80	8	40
2017	Non-shift worker	43	29	15	7	5	0	73	12	232
2014	Shift worker	44	43	7	6	0	0	87	6	47
2014	Non-shift worker	45	38	7	7	4	0	83	10	210

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	35	42	7	14	2	0	77	16	41
2020	Non-shift worker	30	37	15	8	2	7	73	11	246
2019	Shift worker	4	60	12	8	4	12	73	13	25
2019	Non-shift worker	15	41	20	14	4	5	60	19	208
2018	Shift worker	22	47	18	0	0	14	79	0	33
2018	Non-shift worker	16	37	23	10	7	8	57	18	190
2017	Shift worker	37	42	12	7	2	0	79	10	40
2017	Non-shift worker	21	40	19	8	5	8	66	14	233
2014	Shift worker	30	41	21	4	0	5	74	4	47
2014	Non-shift worker	17	50	14	8	4	7	72	13	209

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	30	30	23	10	7	0	0	60	16	41
2020	Non-shift worker	27	34	22	11	5	1	0	63	15	245
2019	Shift worker	8	48	24	8	12	0	0	56	20	25
2019	Non-shift worker	19	36	25	13	5	2	0	56	19	208
2018	Shift worker	32	41	18	3	0	6	0	78	3	33
2018	Non-shift worker	14	38	26	13	8	0	0	53	21	190
2017	Shift worker	31	41	18	3	4	2	0	74	8	40
2017	Non-shift worker	20	41	22	11	5	1	0	61	16	232
2014	Shift worker	23	35	27	8	2	2	2	61	10	47
2014	Non-shift worker	16	40	26	11	7	1	0	56	18	210

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	24	29	23	15	7	3	0	54	22	41
2020	Non-shift worker	20	33	22	15	5	3	1	56	21	245
2019	Shift worker	4	40	32	16	8	0	0	44	24	25
2019	Non-shift worker	9	39	26	15	5	6	0	51	21	208
2018	Shift worker	20	23	39	6	0	12	0	49	7	32
2018	Non-shift worker	13	27	36	13	8	3	0	41	21	189
2017	Shift worker	22	37	20	9	4	8	0	63	14	40
2017	Non-shift worker	12	35	29	15	4	5	0	50	20	231
2014	Shift worker	17	32	35	8	2	6	0	52	11	47
2014	Non-shift worker	9	38	28	17	3	4	0	49	21	209

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	35	44	10	5	7	0	79	12	40
2020	Non-shift worker	25	49	15	5	4	1	75	10	245
2019	Shift worker	8	56	12	8	16	0	64	24	25
2019	Non-shift worker	10	43	24	14	6	2	55	20	209
2018	Shift worker	19	35	35	9	0	3	55	9	33
2018	Non-shift worker	13	37	25	15	9	1	51	24	188
2017	Shift worker	32	39	17	4	5	3	73	10	40
2017	Non-shift worker	19	41	26	9	4	2	61	13	232
2014	Shift worker	13	47	20	18	0	2	61	19	47
2014	Non-shift worker	13	52	20	11	3	1	66	14	210

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	65	30	5	0	0	0	95	0	41
2020	Non-shift worker	49	32	15	1	2	1	82	3	246
2019	Shift worker	38	38	16	4	0	4	79	4	24
2019	Non-shift worker	46	30	16	4	1	2	78	5	207

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	39	38	15	7	2	0	76	9	41
2020	Non-shift worker	24	48	16	7	2	2	74	9	245
2019	Shift worker	20	56	16	8	0	0	76	8	25
2019	Non-shift worker	19	55	13	10	1	0	75	12	209
2018	Shift worker	29	43	24	3	0	0	73	3	32
2018	Non-shift worker	15	49	20	11	5	0	65	16	190
2017	Shift worker	41	41	14	4	0	0	82	4	40
2017	Non-shift worker	25	52	14	6	3	0	78	9	233
2014	Shift worker	26	51	23	0	0	0	77	0	47
2014	Non-shift worker	25	54	12	7	1	0	79	8	210

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	28	26	19	18	7	2	56	25	41
2020	Non-shift worker	18	40	22	14	4	3	59	18	245
2019	Shift worker	8	48	24	8	12	0	56	20	25
2019	Non-shift worker	12	34	32	18	3	1	47	21	209

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	26	30	19	18	5	3	0	58	23	41
2020	Non-shift worker	23	46	13	11	4	2	0	71	15	246
2019	Shift worker	15	44	16	16	8	0	0	60	24	25
2019	Non-shift worker	18	44	15	14	6	2	0	64	21	208
2018	Shift worker	18	46	19	17	0	0	0	64	17	33
2018	Non-shift worker	26	44	9	12	5	2	0	73	18	189
2017	Shift worker	34	38	8	12	2	3	2	76	15	40
2017	Non-shift worker	35	40	12	12	1	1	0	75	13	233
2014	Shift worker	23	51	0	17	2	6	0	80	20	47
2014	Non-shift worker	31	42	12	8	6	1	0	74	14	210

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	32	41	18	7	2	0	0	74	9	41
2020	Non-shift worker	26	46	18	4	2	3	0	75	6	245
2019	Shift worker	12	59	21	4	4	0	0	71	8	24
2019	Non-shift worker	21	43	22	11	2	1	1	65	13	208
2018	Shift worker	21	40	28	6	0	6	0	65	6	33
2018	Non-shift worker	20	43	23	11	3	1	0	63	14	186

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	21	16	26	25	7	6	0	38	34	40
2020	Non-shift worker	15	24	24	12	9	13	2	46	26	246
2019	Shift worker	0	20	20	20	16	20	4	26	47	25
2019	Non-shift worker	10	21	21	16	11	15	5	39	35	209
2018	Shift worker	9	21	22	31	0	15	3	37	37	33
2018	Non-shift worker	12	25	25	15	11	10	2	42	30	190
2017	Shift worker	4	36	25	12	14	4	5	44	29	40
2017	Non-shift worker	12	23	24	13	12	10	6	42	30	233
2014	Shift worker	6	23	13	26	13	17	2	36	48	47
2014	Non-shift worker	9	25	17	16	15	13	4	42	37	210

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	23	35	30	12	0	0	0	58	12	40
2020	Non-shift worker	22	38	19	13	6	3	0	62	19	241
2019	Shift worker	4	64	20	4	4	4	0	71	8	25
2019	Non-shift worker	18	49	19	9	4	1	0	68	13	208
2018	Shift worker	16	51	24	9	0	0	0	67	9	33
2018	Non-shift worker	17	43	22	11	7	1	0	61	18	189
2017	Shift worker	35	45	12	5	2	0	0	80	8	40
2017	Non-shift worker	26	44	19	8	3	0	0	70	11	233
2014	Shift worker	36	34	15	13	0	2	0	71	13	47
2014	Non-shift worker	25	40	16	14	2	2	1	67	16	210

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	24	15	25	21	9	2	5	42	32	41
2020	Non-shift worker	23	24	18	19	12	3	1	49	32	244
2019	Shift worker	16	40	12	20	12	0	0	56	32	25
2019	Non-shift worker	17	30	18	19	12	2	2	49	32	209
2018	Shift worker	10	27	26	19	11	3	3	40	32	33
2018	Non-shift worker	11	24	28	21	13	2	1	36	35	190
2017	Shift worker	14	21	20	30	9	4	2	38	41	40
2017	Non-shift worker	13	30	16	20	14	3	3	46	37	233
2014	Shift worker	11	15	32	23	11	4	4	28	38	47
2014	Non-shift worker	9	24	23	24	13	2	5	36	40	210

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	53	21	11	5	2	0	8	81	7	41
2020	Non-shift worker	50	20	16	5	3	1	4	74	9	246
2019	Shift worker	56	15	16	4	4	0	4	74	9	25
2019	Non-shift worker	46	24	14	7	4	0	4	74	12	207

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	55	19	7	11	0	2	5	80	12	41
2020	Non-shift worker	51	23	15	5	3	2	2	77	8	244
2019	Shift worker	36	32	12	12	4	0	4	71	17	25
2019	Non-shift worker	47	26	15	7	2	1	3	76	9	208

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	67	14	3	7	0	0	10	89	8	40
2020	Non-shift worker	73	9	6	4	2	3	4	88	6	241
2019	Shift worker	68	8	0	4	12	4	4	83	17	25
2019	Non-shift worker	77	9	3	3	1	2	4	92	4	208

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	66	15	5	2	2	10	92	3	41
2020	Non-shift worker	77	8	3	0	3	8	95	1	245
2019	Shift worker	71	12	8	0	4	4	91	0	24
2019	Non-shift worker	78	6	0	1	2	12	98	2	207

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	19	40	33	7	2	0	58	9	41
2020	Non-shift worker	18	44	22	9	3	3	65	12	243
2019	Shift worker	19	40	28	8	4	0	60	12	25
2019	Non-shift worker	16	48	23	8	3	3	65	11	208
2018	Shift worker	15	30	43	0	0	11	51	0	33
2018	Non-shift worker	15	41	30	8	1	4	59	10	189
2017	Shift worker	17	41	31	6	4	0	58	10	40
2017	Non-shift worker	18	37	25	11	5	3	57	17	233

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	37	45	13	5	0	0	82	5	41
2020	Non-shift worker	26	49	17	5	2	1	76	7	244
2019	Shift worker	23	40	32	4	0	0	64	4	25
2019	Non-shift worker	29	44	15	9	2	1	74	11	208
2018	Shift worker	18	66	15	0	0	0	85	0	33
2018	Non-shift worker	29	49	12	6	2	3	81	8	188
2017	Shift worker	30	63	7	0	0	0	93	0	40
2017	Non-shift worker	29	53	9	6	1	1	83	8	232
2014	Shift worker	44	43	11	2	0	0	86	2	47
2014	Non-shift worker	26	51	13	5	1	4	80	6	210

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	42	53	2	0	0	2	0	98	0	41
2020	Non-shift worker	41	40	13	3	1	3	0	83	4	245
2019	Shift worker	23	61	8	0	4	4	0	88	4	25
2019	Non-shift worker	34	47	10	4	1	3	0	84	6	207
2018	Shift worker	22	55	16	4	0	3	0	80	4	33
2018	Non-shift worker	28	51	13	3	2	3	0	82	5	190
2017	Shift worker	43	38	14	0	0	6	0	85	0	40
2017	Non-shift worker	31	48	13	4	2	2	0	80	6	232
2014	Shift worker	35	49	9	2	0	2	2	88	2	47
2014	Non-shift worker	33	47	13	3	1	2	0	82	4	210

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	30	53	10	2	0	5	0	87	2	41
2020	Non-shift worker	29	42	15	4	0	9	0	78	5	246

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	35	43	10	5	0	7	0	84	6	41
2020	Non-shift worker	36	38	10	7	2	3	4	79	10	245

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	38	47	15	0	0	85	0	41
2020	Non-shift worker	46	42	8	3	1	88	4	244
2019	Shift worker	44	45	4	4	4	88	8	25
2019	Non-shift worker	41	46	8	3	1	87	4	208
2018	Shift worker	34	63	3	0	0	97	0	33
2018	Non-shift worker	35	51	11	2	2	85	3	189
2017	Shift worker	45	45	10	0	0	90	0	40
2017	Non-shift worker	35	46	11	5	3	81	8	232
2014	Shift worker	42	45	11	2	0	87	2	47
2014	Non-shift worker	32	55	7	3	3	87	6	210

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	45	31	14	7	2	0	76	10	41
2020	Non-shift worker	35	34	16	11	3	0	70	15	246
2019	Shift worker	44	37	12	0	8	0	80	8	25
2019	Non-shift worker	34	40	16	8	3	0	73	11	206
2018	Shift worker	32	56	12	0	0	0	88	0	32
2018	Non-shift worker	29	38	22	9	2	0	68	11	190
2017	Shift worker	39	42	14	5	0	0	81	5	40
2017	Non-shift worker	31	32	21	10	4	2	64	15	233
2014	Shift worker	30	39	28	4	0	0	68	4	47
2014	Non-shift worker	20	52	16	8	4	0	72	11	210

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	39	29	15	14	2	0	68	17	40
2020	Non-shift worker	33	39	17	7	3	1	72	10	243
2019	Shift worker	27	57	4	0	8	4	88	8	25
2019	Non-shift worker	33	39	18	6	3	0	72	9	207
2018	Shift worker	34	57	9	0	0	0	91	0	33
2018	Non-shift worker	27	41	21	10	1	0	68	11	189
2017	Shift worker	39	44	17	0	0	0	83	0	40
2017	Non-shift worker	31	35	21	9	4	0	66	13	233
2014	Shift worker	34	47	17	2	0	0	81	2	47
2014	Non-shift worker	20	53	17	7	3	0	73	10	210

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	40	16	17	22	3	0	3	58	25	41
2020	Non-shift worker	32	30	18	9	8	2	0	64	18	245
2019	Shift worker	28	24	28	8	12	0	0	52	20	25
2019	Non-shift worker	34	27	20	10	7	2	1	63	17	208
2018	Shift worker	13	48	22	6	3	8	0	67	9	33
2018	Non-shift worker	31	27	21	14	4	3	0	60	18	190
2017	Shift worker	41	27	16	10	2	4	0	71	12	40
2017	Non-shift worker	29	24	21	11	7	8	0	58	20	232
2014	Shift worker	32	22	34	9	4	0	0	53	13	47
2014	Non-shift worker	21	39	15	9	8	6	0	65	18	210

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Shift worker	32	44	25	41
2020	Non-shift worker	27	40	32	246
2019	Shift worker	16	52	32	25
2019	Non-shift worker	27	40	32	208
2018	Shift worker	26	49	25	32
2018	Non-shift worker	27	42	30	190
2017	Shift worker	17	43	40	40
2017	Non-shift worker	30	42	28	233
2014	Shift worker	25	45	30	47
2014	Non-shift worker	26	38	36	210

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Shift worker	14	25	23	29	9	0	13
2020	Non-shift worker	14	11	56	7	11	1	66
2017	Non-shift worker	23	14	47	4	2	11	69
2014	Shift worker	9	9	41	25	9999	16	12
2014	Non-shift worker	17	16	35	9	9999	23	55

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	17	13	16	5	2	33	14	56	14	41
2020	Non-shift worker	12	18	13	4	2	43	8	60	13	246
2019	Shift worker	8	16	20	8	4	24	20	43	21	25
2019	Non-shift worker	12	15	15	5	3	38	12	54	16	207
2018	Shift worker	12	23	21	3	0	35	7	59	5	33
2018	Non-shift worker	11	16	18	5	3	38	9	50	16	188
2017	Shift worker	12	18	12	6	0	35	17	63	12	40
2017	Non-shift worker	12	20	18	5	6	29	9	52	18	232
2014	Shift worker	14	9	17	11	0	37	13	46	21	47
2014	Non-shift worker	7	17	16	4	5	38	13	50	17	210

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	30	34	19	12	0	5	0	67	12	41
2020	Non-shift worker	27	36	13	5	2	15	2	76	9	245
2019	Shift worker	24	37	16	12	4	8	0	66	17	25
2019	Non-shift worker	25	43	15	4	4	10	0	75	9	209
2018	Shift worker	17	41	22	3	0	17	0	70	3	33
2018	Non-shift worker	18	44	17	6	2	11	2	71	9	188
2017	Shift worker	18	58	16	2	0	6	0	81	2	40
2017	Non-shift worker	25	43	16	8	3	5	0	72	11	232
2014	Shift worker	17	36	17	2	2	23	2	72	5	47
2014	Non-shift worker	15	35	22	5	3	18	1	63	10	209

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	22	15	15	2	0	32	14	69	4	41
2020	Non-shift worker	13	16	16	3	1	46	3	58	9	246
2019	Shift worker	8	21	21	0	8	29	12	50	14	24
2019	Non-shift worker	12	16	15	3	1	46	7	59	8	208
2018	Shift worker	9	26	15	3	0	41	7	66	5	33
2018	Non-shift worker	11	16	19	3	3	39	8	53	11	189
2017	Shift worker	24	22	16	2	0	31	4	72	3	40
2017	Non-shift worker	11	21	16	4	4	34	11	57	14	233
2014	Shift worker	15	12	13	4	0	36	19	61	10	47
2014	Non-shift worker	8	16	16	3	0	46	11	55	8	210

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	30	41	19	0	0	10	0	79	0	41
2020	Non-shift worker	26	38	16	3	1	16	0	77	5	245
2019	Shift worker	20	41	20	0	8	12	0	68	9	25
2019	Non-shift worker	24	38	16	4	1	16	1	75	6	208
2018	Shift worker	15	55	19	3	0	8	0	76	3	33
2018	Non-shift worker	19	40	20	6	2	12	1	68	9	189
2017	Shift worker	31	41	18	0	0	10	0	80	0	39
2017	Non-shift worker	22	42	20	4	2	9	1	71	7	231
2014	Shift worker	19	29	17	2	0	27	5	71	3	47
2014	Non-shift worker	16	35	22	3	0	21	3	67	5	209

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	62	18	10	10	0	0	0	81	10	41
2020	Non-shift worker	59	12	12	7	8	0	2	72	16	246

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	36	32	20	2	7	0	2	70	10	41
2020	Non-shift worker	40	28	18	7	7	0	0	68	14	242
2019	Shift worker	36	32	20	4	8	0	0	68	12	25
2019	Non-shift worker	39	29	17	5	9	0	1	69	15	208
2018	Shift worker	48	24	7	12	6	3	0	75	18	33
2018	Non-shift worker	33	34	17	8	6	0	3	69	14	188
2017	Shift worker	42	17	20	8	13	0	0	59	21	40
2017	Non-shift worker	40	22	16	9	8	0	5	65	18	232

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	5	24	24	17	29	30	46	40
2020	Non-shift worker	10	15	27	22	27	25	49	246
2019	Shift worker	20	20	24	12	24	40	36	25
2019	Non-shift worker	15	18	33	21	13	33	34	209
2018	Shift worker	16	30	34	8	12	46	20	33
2018	Non-shift worker	11	19	39	21	10	30	31	189
2017	Shift worker	15	42	35	6	2	57	8	40
2017	Non-shift worker	11	25	32	21	11	36	32	233

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	8	30	28	12	22	0	38	34	40
2020	Non-shift worker	12	19	25	24	20	0	31	44	246
2019	Shift worker	16	28	20	12	24	0	43	36	25
2019	Non-shift worker	11	21	30	24	14	1	32	38	208
2018	Shift worker	13	34	39	11	3	0	47	14	33
2018	Non-shift worker	11	15	36	28	10	0	26	38	189
2017	Shift worker	18	28	34	12	6	0	47	19	39
2017	Non-shift worker	11	28	29	23	9	0	39	32	233

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	11	17	23	18	28	0	3	29	47	41
2020	Non-shift worker	13	15	27	21	23	1	0	28	45	244
2019	Shift worker	24	28	4	12	32	0	0	52	44	25
2019	Non-shift worker	14	20	25	22	18	0	1	34	41	209
2018	Shift worker	19	21	37	6	11	3	3	42	19	33
2018	Non-shift worker	10	21	28	26	13	1	1	31	40	187
2017	Shift worker	24	21	39	11	4	0	0	45	15	40
2017	Non-shift worker	17	21	26	22	12	0	0	39	35	231

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	29	29	19	10	12	0	2	59	22	41
2020	Non-shift worker	26	23	22	16	12	0	0	49	28	242
2019	Shift worker	56	20	4	12	8	0	0	76	20	25
2019	Non-shift worker	35	25	23	8	7	0	2	61	15	207
2018	Shift worker	44	34	14	3	3	0	3	79	6	33
2018	Non-shift worker	30	30	25	8	5	1	1	61	13	189
2017	Shift worker	38	39	19	2	0	0	2	79	2	40
2017	Non-shift worker	35	22	21	11	4	0	6	61	16	229

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	39	19	21	17	4	0	58	21	41
2020	Non-shift worker	27	24	22	15	11	0	52	26	245
2019	Shift worker	36	20	24	17	4	0	56	21	25
2019	Non-shift worker	31	24	25	13	7	0	55	20	209
2018	Shift worker	27	44	17	9	0	3	73	9	33
2018	Non-shift worker	24	27	28	12	8	0	52	20	186
2017	Shift worker	19	46	25	5	6	0	64	11	39
2017	Non-shift worker	25	29	22	15	9	1	54	24	233

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	35	27	14	11	2	0	10	69	15	41
2020	Non-shift worker	30	23	18	16	9	0	3	55	26	244

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	31	42	16	10	2	0	0	73	12	41
2020	Non-shift worker	25	31	24	12	7	0	0	56	19	245
2019	Shift worker	24	40	20	12	4	0	0	64	16	25
2019	Non-shift worker	17	37	27	12	6	1	0	55	18	209
2018	Shift worker	29	49	22	0	0	0	0	78	0	31
2018	Non-shift worker	15	32	35	13	4	1	1	48	17	189
2017	Shift worker	35	38	17	5	4	0	0	73	10	40
2017	Non-shift worker	18	31	33	14	4	0	1	49	18	232

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	18	25	21	22	14	43	35	41
2020	Non-shift worker	16	23	23	24	13	39	38	246
2019	Shift worker	16	19	28	28	8	35	37	25
2019	Non-shift worker	11	30	31	18	9	42	27	209
2018	Shift worker	22	29	29	13	6	52	19	31
2018	Non-shift worker	10	23	39	18	9	34	27	189
2017	Shift worker	33	23	30	10	4	56	14	40
2017	Non-shift worker	13	28	31	18	10	41	29	233

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	36	15	26	14	9	50	24	41
2020	Non-shift worker	24	26	20	20	10	50	30	245
2019	Shift worker	28	20	20	24	8	48	32	25
2019	Non-shift worker	19	34	22	17	8	53	25	209
2018	Shift worker	19	50	21	6	3	69	9	31
2018	Non-shift worker	14	33	28	15	10	47	25	188
2017	Shift worker	28	37	14	16	4	65	21	40
2017	Non-shift worker	20	30	22	23	5	50	28	233

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	46	24	10	14	7	0	70	21	41
2020	Non-shift worker	45	20	17	10	6	1	66	17	244
2019	Shift worker	44	33	4	8	12	0	76	20	25
2019	Non-shift worker	37	32	20	5	6	0	69	11	208

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	37	27	20	13	2	0	0	64	16	41
2020	Non-shift worker	27	29	21	13	10	0	0	56	23	245

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	22	35	19	13	11	0	0	56	24	41
2020	Non-shift worker	25	24	19	20	12	0	0	49	32	246
2019	Shift worker	16	36	16	28	4	0	0	51	33	25
2019	Non-shift worker	26	31	25	14	4	0	0	57	19	206
2018	Shift worker	35	27	17	9	9	3	0	64	19	31
2018	Non-shift worker	21	32	24	16	7	0	0	53	23	189
2017	Shift worker	22	38	22	15	4	0	0	59	19	40
2017	Non-shift worker	20	35	22	13	7	0	2	56	21	233

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	67	22	6	3	2	0	89	5	40
2020	Non-shift worker	50	26	12	8	3	1	77	11	245
2019	Shift worker	54	21	17	4	4	0	75	9	24
2019	Non-shift worker	56	19	13	6	6	0	75	12	209
2018	Shift worker	54	29	10	0	6	0	84	6	31
2018	Non-shift worker	53	16	16	6	8	0	70	14	189
2017	Shift worker	55	21	14	4	2	3	79	6	40
2017	Non-shift worker	57	22	12	6	2	1	79	9	232

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	50	40	5	2	2	0	0	90	5	39
2020	Non-shift worker	49	31	13	4	3	0	0	81	6	244

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	69	19	8	0	2	2	0	90	2	40
2020	Non-shift worker	71	14	7	1	0	1	4	90	2	244
2019	Shift worker	76	12	8	0	0	0	4	91	0	25
2019	Non-shift worker	75	10	4	1	2	2	5	92	3	209
2018	Shift worker	73	15	9	0	3	0	0	88	3	31
2018	Non-shift worker	71	15	6	0	3	0	5	90	3	189

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	76	10	5	2	0	2	5	92	3	40
2020	Non-shift worker	80	9	2	2	2	0	4	93	4	242
2019	Shift worker	64	8	8	12	4	0	4	76	16	25
2019	Non-shift worker	72	16	5	1	3	1	2	90	5	209
2018	Shift worker	70	24	0	3	0	0	3	97	3	31
2018	Non-shift worker	77	10	6	3	2	0	2	89	5	186
2017	Shift worker	73	12	6	4	0	0	5	89	4	40
2017	Non-shift worker	69	8	5	8	4	1	5	82	13	232

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	76	10	3	8	0	2	88	9	39
2020	Non-shift worker	74	13	5	3	1	3	91	4	244
2019	Shift worker	56	20	8	12	4	0	77	16	25
2019	Non-shift worker	60	23	9	5	1	1	85	6	208
2018	Shift worker	44	30	20	6	0	0	74	6	32
2018	Non-shift worker	58	24	11	4	2	0	83	6	188
2017	Shift worker	44	34	9	12	0	2	79	12	40
2017	Non-shift worker	59	22	9	6	2	2	83	8	232

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	65	20	5	6	5	0	0	85	11	39
2020	Non-shift worker	72	8	9	6	3	0	2	82	9	243
2019	Shift worker	60	12	0	24	4	0	0	72	28	25
2019	Non-shift worker	56	23	8	7	5	1	0	80	12	207
2018	Shift worker	63	22	6	9	0	0	0	85	9	32
2018	Non-shift worker	58	21	10	6	4	0	1	80	10	187
2017	Shift worker	64	12	8	12	2	0	2	77	14	39
2017	Non-shift worker	56	17	9	9	6	0	2	75	16	232

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	60	7	2	2	0	0	28	94	3	39
2020	Non-shift worker	65	7	5	2	1	1	19	90	4	245
2019	Shift worker	59	8	4	4	0	0	25	89	5	25
2019	Non-shift worker	51	12	10	2	0	1	23	83	4	208
2018	Shift worker	62	0	3	3	0	0	32	91	4	32
2018	Non-shift worker	53	12	9	3	1	0	22	84	5	188
2017	Shift worker	57	6	0	2	0	0	35	96	4	40
2017	Non-shift worker	50	11	6	4	1	0	29	85	7	231

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	77	16	2	2	0	0	2	95	2	41
2020	Non-shift worker	75	11	6	3	1	0	3	89	4	246
2019	Shift worker	80	12	0	8	0	0	0	92	8	25
2019	Non-shift worker	77	14	1	2	0	1	4	95	3	207
2018	Shift worker	75	15	6	0	0	0	3	93	0	32
2018	Non-shift worker	74	15	4	2	0	0	4	93	3	187
2017	Shift worker	79	12	0	4	0	0	5	95	5	40
2017	Non-shift worker	70	15	7	2	0	0	6	90	2	231

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	65	16	12	0	2	5	85	2	41
2020	Non-shift worker	67	16	7	3	5	2	84	8	244
2019	Shift worker	57	8	12	16	8	0	65	23	25
2019	Non-shift worker	71	12	6	6	2	2	85	9	209
2018	Shift worker	55	13	12	4	10	6	72	15	32
2018	Non-shift worker	70	12	5	7	2	4	85	9	187
2017	Shift worker	54	10	2	15	17	2	66	32	40
2017	Non-shift worker	66	11	9	5	4	5	80	10	232

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	53	33	11	0	3	0	0	86	3	41
2020	Non-shift worker	50	25	18	5	3	0	0	75	7	246
2019	Shift worker	58	38	4	0	0	0	0	96	0	24
2019	Non-shift worker	59	22	11	5	2	1	1	82	7	208
2018	Shift worker	39	37	12	6	3	0	3	78	10	32
2018	Non-shift worker	52	23	15	6	0	0	4	78	6	188
2017	Shift worker	45	27	21	5	0	0	2	74	5	40
2017	Non-shift worker	51	26	13	5	2	0	3	79	7	231

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	40	36	12	7	2	2	0	78	9	41
2020	Non-shift worker	29	38	21	9	3	0	0	68	12	246

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	12	31	33	14	9	0	43	24	41
2020	Non-shift worker	7	23	40	21	8	0	31	29	246
2019	Shift worker	12	36	28	20	4	0	48	24	25
2019	Non-shift worker	12	25	40	20	4	0	37	23	209
2018	Shift worker	22	37	24	11	6	0	58	17	33
2018	Non-shift worker	7	21	53	17	2	0	28	19	190
2017	Shift worker	17	19	51	11	0	2	37	11	40
2017	Non-shift worker	7	28	41	19	4	0	35	24	233

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	7	22	30	31	9	40	29	41
2020	Non-shift worker	10	23	38	21	7	28	34	245
2019	Shift worker	12	17	32	24	16	40	29	25
2019	Non-shift worker	8	20	37	19	14	34	28	207
2018	Shift worker	6	12	36	27	19	46	18	33
2018	Non-shift worker	4	18	41	28	9	37	22	190
2017	Shift worker	0	15	45	28	12	40	15	40
2017	Non-shift worker	3	23	37	24	12	36	27	233

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	32	51	10	5	2	0	83	7	41
2020	Non-shift worker	32	48	13	4	3	0	81	6	244
2019	Shift worker	12	48	20	12	4	4	63	16	25
2019	Non-shift worker	18	45	23	8	4	1	64	12	207
2018	Shift worker	13	66	19	3	0	0	79	3	33
2018	Non-shift worker	17	46	26	7	1	3	65	8	190
2017	Shift worker	9	53	24	4	5	4	65	10	40
2017	Non-shift worker	19	51	22	5	2	1	71	7	233

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	40	29	15	12	5	0	0	69	16	41
2020	Non-shift worker	25	39	17	13	4	2	0	65	18	245

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	54	11	17	9	7	0	0	66	17	41
2020	Non-shift worker	34	36	11	14	4	1	0	71	19	244

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	52	21	12	7	3	4	0	77	11	41
2020	Non-shift worker	40	42	11	5	1	1	0	83	6	246

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	43	28	9	10	10	0	71	20	41
2020	Non-shift worker	26	40	18	11	4	0	67	15	246
2019	Shift worker	20	44	8	20	8	0	64	28	25
2019	Non-shift worker	18	38	23	13	8	0	56	21	209
2018	Shift worker	25	54	10	11	0	0	79	11	33
2018	Non-shift worker	16	45	23	12	4	1	61	16	189
2017	Shift worker	12	52	16	15	4	0	64	19	39
2017	Non-shift worker	13	46	17	16	6	3	60	22	233

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	57	37	2	5	0	0	0	93	5	41
2020	Non-shift worker	49	41	7	2	1	0	0	90	3	245

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	49	42	4	5	0	0	0	91	5	41
2020	Non-shift worker	46	43	6	3	2	0	0	89	5	244

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	43	40	13	5	0	0	0	83	5	40
2020	Non-shift worker	46	36	13	3	1	1	0	83	4	241

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	53	29	7	8	0	0	3	84	8	40
2020	Non-shift worker	53	36	7	1	0	2	2	92	1	245

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	79	19	0	0	0	0	2	100	0	41
2020	Non-shift worker	71	23	2	0	0	3	0	98	0	245

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	53	26	13	5	0	2	0	81	5	41
2020	Non-shift worker	39	42	10	4	2	3	0	83	6	245

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	48	27	10	9	5	0	0	75	15	41
2020	Non-shift worker	49	33	9	7	2	1	0	83	9	246

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	60	27	10	2	0	0	0	88	2	41
2020	Non-shift worker	55	34	7	2	1	1	0	90	3	246

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Shift worker	5	95	41
2020	Non-shift worker	4	96	244

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Shift worker	9	91	41
2020	Non-shift worker	10	90	246
2019	Shift worker	17	83	24
2019	Non-shift worker	9	91	208
2017	Non-shift worker	11	89	233
2014	Non-shift worker	7	93	210

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-shift worker	67	33	26
2014	Non-shift worker	64	36	14

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2017	Non-shift worker	53	5	24	0	18	0	0	58	18	17

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	46	39	4	3	0	2	5	92	3	41
2020	Non-shift worker	44	38	8	3	2	2	2	87	5	245

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	22	63	13	3	74	26	41
2020	Non-shift worker	31	54	14	1	64	36	246

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	45	18	6	2	7	0	22	80	12	41
2020	Non-shift worker	45	13	12	7	8	1	14	69	17	245
2019	Shift worker	68	0	8	8	4	0	12	77	14	25
2019	Non-shift worker	53	10	9	8	6	1	13	73	17	209
2018	Shift worker	60	7	9	0	3	3	18	85	4	33
2018	Non-shift worker	57	11	9	3	6	1	13	79	10	188

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Canada Economic Development for Quebec Regions by Question 100. Are you currently a shift worker?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations