2020 Public Service Employee Survey Results for Canadian Space Agency by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 46 3 11 0 0 0 86 11 175
2020 First official language - French 41 43 9 7 1 0 0 84 7 352

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 79 19 1 1 0 1 0 98 1 175
2020 First official language - French 66 26 4 3 0 1 0 93 3 351
2017 First official language - English 76 19 4 1 0 0 0 95 1 137
2017 First official language - French 50 36 7 4 1 1 2 88 5 321
2014 First official language - English 74 20 3 2 0 0 1 95 2 121
2014 First official language - French 51 35 6 6 0 0 1 87 7 324

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 44 9 11 3 1 0 76 15 174
2020 First official language - French 29 39 15 13 2 0 1 69 16 352
2019 First official language - English 45 45 3 4 3 0 0 90 7 165
2019 First official language - French 56 36 5 3 1 0 0 92 3 342
2017 First official language - English 57 25 9 5 4 0 0 82 9 137
2017 First official language - French 49 37 7 5 2 0 0 86 7 321
2014 First official language - English 66 27 2 4 1 0 0 93 5 122
2014 First official language - French 47 39 6 5 3 0 0 86 8 324

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 41 11 7 0 0 0 82 7 175
2020 First official language - French 38 45 9 6 1 0 1 84 7 351
2019 First official language - English 31 36 14 13 4 1 1 68 17 165
2019 First official language - French 40 38 12 8 1 0 0 79 10 340
2018 First official language - English 38 42 10 6 2 0 1 81 8 142
2018 First official language - French 35 47 9 7 1 0 0 82 9 340
2017 First official language - English 44 34 9 9 4 0 1 78 13 137
2017 First official language - French 40 43 9 5 2 0 0 84 7 322
2014 First official language - English 34 41 12 7 5 1 1 75 12 122
2014 First official language - French 39 41 11 6 3 0 0 81 8 324

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 34 10 7 1 0 1 83 7 174
2020 First official language - French 42 40 11 5 1 0 0 83 6 351
2019 First official language - English 55 36 4 3 1 0 0 91 4 165
2019 First official language - French 58 33 5 3 0 0 0 91 3 339
2017 First official language - English 65 27 5 1 2 0 0 92 4 136
2017 First official language - French 60 36 3 1 0 0 0 96 1 322
2014 First official language - English 63 25 7 4 0 0 1 88 4 122
2014 First official language - French 49 41 5 4 0 0 0 91 4 322

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 27 10 10 3 0 0 77 13 173
2020 First official language - French 43 34 10 6 3 1 2 80 9 353
2019 First official language - English 45 35 7 10 4 0 0 80 13 166
2019 First official language - French 46 33 11 5 2 0 2 81 7 343
2018 First official language - English 48 31 10 7 3 0 1 80 10 143
2018 First official language - French 40 40 12 5 2 0 1 81 6 337
2017 First official language - English 47 28 13 8 4 0 1 75 12 137
2017 First official language - French 43 39 9 5 2 0 1 84 7 322
2014 First official language - English 41 32 17 6 4 1 0 73 9 122
2014 First official language - French 34 39 14 7 3 1 2 76 10 324

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 36 8 4 1 0 0 87 5 175
2020 First official language - French 44 43 7 6 1 0 0 87 7 352
2019 First official language - English 39 37 14 4 4 1 0 77 9 167
2019 First official language - French 43 38 12 5 1 0 0 82 6 342
2018 First official language - English 44 40 8 6 1 0 0 84 8 143
2018 First official language - French 35 46 11 4 3 0 0 81 8 338
2017 First official language - English 47 39 5 6 3 0 0 86 9 137
2017 First official language - French 36 46 11 6 2 0 0 82 8 322
2014 First official language - English 44 34 10 7 5 0 0 78 12 122
2014 First official language - French 32 43 14 9 3 0 0 74 12 324

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 37 10 8 3 0 0 79 10 174
2020 First official language - French 41 34 15 9 1 0 0 75 10 354
2019 First official language - English 33 33 13 12 8 1 0 67 20 167
2019 First official language - French 31 41 16 9 3 0 0 72 12 342
2018 First official language - English 25 42 13 10 9 1 0 67 19 142
2018 First official language - French 27 41 18 10 4 0 0 68 14 336
2017 First official language - English 31 37 9 14 10 0 0 68 24 137
2017 First official language - French 24 44 14 14 4 0 0 68 18 322
2014 First official language - English 24 39 14 11 12 0 0 63 23 122
2014 First official language - French 22 42 18 16 3 0 0 63 19 324

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 50 8 5 1 0 0 86 6 173
2020 First official language - French 33 47 12 7 1 0 0 80 8 348
2019 First official language - English 27 44 14 12 2 0 0 72 14 167
2019 First official language - French 25 49 13 11 3 0 0 73 14 342
2018 First official language - English 32 45 15 7 1 0 0 77 8 143
2018 First official language - French 25 44 18 9 3 0 1 70 12 339
2017 First official language - English 35 41 9 8 6 0 0 76 14 137
2017 First official language - French 24 45 16 10 4 0 0 70 14 322

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 31 4 4 1 0 0 91 5 173
2020 First official language - French 47 43 6 3 0 0 0 90 3 354
2019 First official language - English 46 41 6 5 2 0 0 87 7 166
2019 First official language - French 41 43 11 4 2 0 0 84 5 340
2018 First official language - English 57 35 4 4 0 0 0 92 4 142
2018 First official language - French 40 45 10 4 1 0 0 85 5 337
2017 First official language - English 55 25 7 8 4 0 0 81 13 137
2017 First official language - French 35 45 12 4 3 0 0 81 7 320
2014 First official language - English 48 28 14 6 2 3 0 78 8 122
2014 First official language - French 30 49 14 6 1 0 0 79 7 324

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 32 10 6 3 0 0 81 9 172
2020 First official language - French 41 34 16 6 2 1 0 76 8 353
2019 First official language - English 35 37 12 11 5 0 0 72 15 166
2019 First official language - French 34 38 18 6 4 0 0 73 10 339
2018 First official language - English 38 36 16 6 2 1 0 75 9 142
2018 First official language - French 28 44 16 8 3 0 0 73 12 337
2017 First official language - English 37 33 10 12 5 3 0 72 18 136
2017 First official language - French 30 40 15 9 5 0 0 70 14 322

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 69 24 6 1 0 0 0 93 1 172
2020 First official language - French 54 38 6 2 0 0 0 91 2 351
2019 First official language - English 62 24 10 3 1 0 0 86 4 167
2019 First official language - French 54 39 6 1 0 0 0 93 1 342
2018 First official language - English 64 28 5 2 1 0 0 91 3 141
2018 First official language - French 46 44 6 2 1 0 0 90 3 337
2017 First official language - English 65 27 3 3 2 0 0 92 4 137
2017 First official language - French 45 42 11 1 1 0 0 87 2 322
2014 First official language - English 70 21 6 2 1 0 1 91 3 122
2014 First official language - French 54 33 10 2 1 0 0 87 3 324

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 33 8 4 2 0 0 85 6 174
2020 First official language - French 38 40 13 6 1 0 0 79 7 354
2019 First official language - English 36 38 10 9 6 0 1 75 15 167
2019 First official language - French 32 46 11 8 2 0 0 79 10 341
2018 First official language - English 38 37 12 8 5 1 0 75 12 143
2018 First official language - French 30 44 17 7 2 0 0 74 9 335
2017 First official language - English 41 38 8 9 4 0 0 79 14 136
2017 First official language - French 27 47 14 7 4 0 1 75 11 322
2014 First official language - English 33 41 9 8 10 0 0 73 17 122
2014 First official language - French 22 48 16 10 4 0 0 70 13 324

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 32 7 7 3 0 0 83 10 174
2020 First official language - French 42 37 11 8 2 0 0 79 10 353
2019 First official language - English 37 30 14 12 8 0 0 66 20 167
2019 First official language - French 36 39 14 9 3 0 0 74 12 342
2018 First official language - English 41 30 14 11 4 1 0 71 15 142
2018 First official language - French 32 43 14 8 3 0 0 76 11 335
2017 First official language - English 40 32 9 14 6 0 0 71 19 137
2017 First official language - French 37 37 12 10 4 0 0 74 14 322
2014 First official language - English 33 37 13 10 7 0 0 70 17 122
2014 First official language - French 29 43 13 10 4 0 0 72 14 324

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 40 10 6 2 0 0 83 8 174
2020 First official language - French 35 46 11 5 1 0 1 83 6 350
2019 First official language - English 32 39 14 11 4 0 1 71 15 166
2019 First official language - French 30 46 13 7 3 1 0 77 10 334
2018 First official language - English 43 33 9 9 4 1 1 77 14 143
2018 First official language - French 24 46 18 9 1 0 0 71 11 335
2017 First official language - English 37 36 7 11 6 3 1 75 18 137
2017 First official language - French 32 41 15 10 3 0 0 72 13 321
2014 First official language - English 36 34 15 9 6 0 1 70 15 122
2014 First official language - French 27 44 17 10 2 0 0 71 12 324

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 32 4 2 1 0 0 94 2 175
2020 First official language - French 48 40 8 4 0 0 0 89 4 354
2019 First official language - English 50 35 10 2 3 0 0 85 5 166
2019 First official language - French 47 43 7 3 1 0 0 90 3 341
2018 First official language - English 57 31 6 5 1 0 0 88 6 142
2018 First official language - French 40 45 10 4 1 0 0 86 5 337
2017 First official language - English 52 34 8 2 3 1 0 87 5 137
2017 First official language - French 42 43 10 4 1 0 0 85 5 322
2014 First official language - English 57 26 11 2 2 1 0 84 5 122
2014 First official language - French 41 40 12 5 2 0 0 81 7 324

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 30 17 12 9 0 0 62 21 173
2020 First official language - French 25 30 19 17 9 0 0 56 26 354
2019 First official language - English 28 38 15 9 11 0 0 66 19 167
2019 First official language - French 30 35 15 15 5 0 0 65 20 342
2018 First official language - English 30 34 20 8 5 1 1 66 13 143
2018 First official language - French 27 33 19 14 6 0 0 61 20 337
2017 First official language - English 30 39 12 9 9 1 0 70 18 137
2017 First official language - French 29 34 17 15 5 0 0 63 20 321
2014 First official language - English 27 34 22 11 5 0 1 61 17 122
2014 First official language - French 26 43 17 10 4 0 0 69 14 324

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 4 18 42 25 9 1 1 35 23 174
2020 First official language - French 8 23 40 22 5 1 1 28 32 354
2019 First official language - English 6 18 47 16 9 1 3 26 25 166
2019 First official language - French 6 32 36 19 4 1 1 24 39 342
2018 First official language - English 3 28 41 17 6 2 3 24 33 143
2018 First official language - French 11 30 38 14 4 0 1 19 43 338
2017 First official language - English 9 24 41 17 7 0 3 24 34 136
2017 First official language - French 11 27 41 14 4 0 2 19 39 319
2014 First official language - English 10 26 31 20 12 0 1 31 37 122
2014 First official language - French 13 36 35 12 3 0 1 15 49 323

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 5 8 23 41 21 0 2 63 13 174
2020 First official language - French 2 15 29 34 16 5 0 53 17 351
2019 First official language - English 5 15 31 22 22 1 3 46 21 166
2019 First official language - French 2 18 32 30 14 4 1 46 21 340
2018 First official language - English 4 15 27 31 14 4 5 49 21 143
2018 First official language - French 6 18 37 24 10 3 2 36 26 335
2017 First official language - English 6 16 32 22 19 2 4 43 23 134
2017 First official language - French 9 20 35 20 10 3 3 32 31 320
2014 First official language - English 20 18 25 22 11 0 5 35 40 122
2014 First official language - French 14 26 36 14 6 2 3 20 42 323

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 22 36 17 9 3 2 27 35 173
2020 First official language - French 24 31 25 11 6 2 1 18 56 353
2019 First official language - English 20 22 31 11 10 0 5 22 45 166
2019 First official language - French 27 32 25 10 4 1 1 14 60 343
2018 First official language - English 12 31 30 17 4 3 3 23 46 142
2018 First official language - French 28 34 24 8 2 1 3 11 64 338
2017 First official language - English 16 30 26 13 8 1 5 22 50 137
2017 First official language - French 27 33 26 6 4 2 2 11 62 321
2014 First official language - English 26 17 26 15 10 1 6 26 46 122
2014 First official language - French 35 31 23 7 2 1 1 9 68 324

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 2 14 33 28 22 0 1 51 16 172
2020 First official language - French 8 28 35 18 9 1 1 27 37 352
2019 First official language - English 4 16 34 28 14 1 3 44 21 162
2019 First official language - French 6 27 39 20 7 1 0 27 33 343
2018 First official language - English 4 18 32 34 9 1 2 44 23 143
2018 First official language - French 11 29 34 20 3 0 2 24 41 334
2017 First official language - English 6 14 29 30 18 0 3 50 21 136
2017 First official language - French 10 27 36 16 9 1 2 26 38 321
2014 First official language - English 5 19 33 24 13 1 6 39 26 122
2014 First official language - French 10 26 41 18 4 1 1 22 37 323

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 22 28 22 12 2 2 35 36 174
2020 First official language - French 16 27 25 17 11 1 2 29 45 352
2019 First official language - English 16 25 29 15 12 1 2 28 42 165
2019 First official language - French 15 28 27 19 7 2 1 27 44 343
2018 First official language - English 14 22 29 17 11 3 3 30 39 142
2018 First official language - French 18 33 27 14 4 1 3 19 53 337
2017 First official language - English 15 25 20 17 17 2 4 37 42 135
2017 First official language - French 16 32 27 14 6 1 4 21 50 321
2014 First official language - English 19 27 28 13 8 0 5 23 48 121
2014 First official language - French 21 36 26 9 3 1 4 13 59 324

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 3 9 20 32 27 4 5 65 14 173
2020 First official language - French 6 19 34 22 14 4 1 38 26 352
2019 First official language - English 4 12 28 29 23 0 5 54 16 164
2019 First official language - French 8 16 30 27 14 2 2 43 25 342
2018 First official language - English 6 8 23 34 18 5 7 59 15 143
2018 First official language - French 10 14 35 27 7 3 4 37 26 331
2017 First official language - English 3 10 18 29 23 3 13 62 16 136
2017 First official language - French 6 17 29 26 16 2 4 45 24 321
2014 First official language - English 6 5 24 30 23 2 11 60 12 121
2014 First official language - French 4 15 28 30 16 2 5 50 21 324

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 19 34 21 9 3 3 32 32 174
2020 First official language - French 12 27 34 14 9 3 1 24 41 352
2019 First official language - English 15 19 43 10 8 1 4 19 35 166
2019 First official language - French 13 25 37 16 7 2 1 24 39 342
2018 First official language - English 13 23 36 16 7 4 2 24 38 143
2018 First official language - French 13 33 32 14 4 2 2 18 48 338
2017 First official language - English 15 20 37 12 9 1 6 22 38 136
2017 First official language - French 14 26 39 12 5 2 2 18 41 322
2014 First official language - English 18 20 36 12 8 0 5 22 40 122
2014 First official language - French 15 30 36 12 5 1 2 17 46 323

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 1 12 38 33 14 1 1 48 14 174
2020 First official language - French 2 12 34 37 14 1 1 51 14 354
2019 First official language - English 5 7 31 33 20 0 4 54 13 166
2019 First official language - French 2 17 34 27 17 1 2 45 20 343
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 31 13 7 2 9 5 74 11 175
2020 First official language - French 27 33 16 5 5 7 7 70 12 354
2019 First official language - English 29 27 18 8 4 8 6 65 14 167
2019 First official language - French 31 38 11 6 5 5 3 75 13 343
2018 First official language - English 31 28 18 10 2 7 4 66 14 141
2018 First official language - French 21 45 13 10 3 5 2 72 14 337
2017 First official language - English 34 28 12 5 6 7 8 74 13 137
2017 First official language - French 24 39 13 9 6 4 5 70 16 322
2014 First official language - English 36 18 17 8 8 5 7 62 19 122
2014 First official language - French 26 38 16 8 5 3 3 69 14 324

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 29 8 4 4 1 0 83 8 174
2020 First official language - French 55 34 5 3 2 2 0 91 5 352
2019 First official language - English 41 34 13 8 3 2 0 76 11 166
2019 First official language - French 56 30 6 5 2 0 0 87 7 342
2018 First official language - English 47 27 11 11 3 1 0 75 14 141
2018 First official language - French 46 40 7 4 3 1 0 86 7 338
2017 First official language - English 49 29 6 8 5 0 3 81 13 137
2017 First official language - French 45 38 10 3 2 1 0 84 6 322
2014 First official language - English 52 20 10 12 5 1 0 73 17 122
2014 First official language - French 45 37 9 5 3 1 0 83 8 324

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 67 23 3 3 3 0 0 90 7 172
2020 First official language - French 61 30 6 3 0 0 0 91 3 350
2019 First official language - English 50 37 6 5 2 0 1 87 7 167
2019 First official language - French 56 36 4 2 2 0 0 92 4 343
2018 First official language - English 59 31 6 3 1 0 0 90 5 141
2018 First official language - French 45 41 7 4 1 0 0 87 5 339
2017 First official language - English 59 29 5 5 2 0 0 88 7 137
2017 First official language - French 46 41 9 4 1 0 0 87 4 322
2014 First official language - English 57 29 8 5 2 0 0 85 7 122
2014 First official language - French 43 45 8 3 1 0 0 88 4 324

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 34 8 2 2 0 0 89 3 173
2020 First official language - French 48 38 8 3 1 1 1 88 4 351
2019 First official language - English 43 39 11 5 2 0 0 83 7 167
2019 First official language - French 46 38 11 2 2 1 0 85 5 341
2018 First official language - English 51 38 6 4 1 0 0 89 5 141
2018 First official language - French 38 44 12 3 1 1 0 83 5 339

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 24 8 2 5 2 3 84 7 175
2020 First official language - French 55 24 7 4 1 6 3 87 6 354
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 62 25 9 2 2 0 1 87 4 175
2020 First official language - French 54 32 7 3 1 1 3 89 4 354
2019 First official language - English 57 23 11 4 3 2 1 83 6 167
2019 First official language - French 52 30 9 3 2 1 4 85 5 342

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 26 8 5 2 0 0 85 7 174
2020 First official language - French 47 33 9 5 3 1 1 82 9 353
2019 First official language - English 46 28 15 8 2 1 0 75 11 166
2019 First official language - French 45 36 8 7 2 0 1 82 10 343
2018 First official language - English 53 29 7 8 1 1 0 83 9 143
2018 First official language - French 36 41 13 6 3 0 1 78 9 334
2017 First official language - English 51 30 9 4 5 1 1 82 9 137
2017 First official language - French 35 44 13 6 1 1 0 80 8 321
2014 First official language - English 40 34 10 10 5 1 1 75 15 122
2014 First official language - French 34 45 11 7 2 1 0 80 9 324

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 18 11 4 2 0 1 82 6 174
2020 First official language - French 48 30 13 4 3 1 1 79 7 353

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 23 10 4 0 1 1 85 4 175
2020 First official language - French 52 30 10 4 2 1 1 84 6 354
2019 First official language - English 51 26 11 8 2 1 1 79 10 166
2019 First official language - French 46 36 9 6 2 0 0 83 8 341
2018 First official language - English 54 31 6 8 1 0 0 85 9 142
2018 First official language - French 44 36 14 4 1 0 1 81 5 333
2017 First official language - English 55 29 7 6 3 0 0 84 9 137
2017 First official language - French 40 44 8 4 2 1 1 86 5 322
2014 First official language - English 46 28 9 10 4 1 1 76 15 122
2014 First official language - French 39 43 11 3 3 1 0 83 6 323

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 49 51 175
2020 First official language - French 47 53 354

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 72 18 2 0 1 5 2 96 1 175
2020 First official language - French 64 20 5 2 0 4 5 92 2 354

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 68 22 4 4 2 0 0 90 6 175
2020 First official language - French 58 27 8 5 2 0 0 85 7 353
2019 First official language - English 58 26 9 4 2 0 1 84 6 166
2019 First official language - French 55 32 8 3 2 0 0 87 5 340
2018 First official language - English 63 21 9 5 1 1 0 84 6 143
2018 First official language - French 48 33 12 4 3 1 1 81 7 334
2017 First official language - English 59 22 11 3 5 0 1 81 8 137
2017 First official language - French 49 33 9 5 3 0 1 83 8 322
2014 First official language - English 53 22 12 9 3 1 1 76 12 122
2014 First official language - French 44 38 11 4 2 0 0 82 7 324
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 38 10 4 3 4 0 82 7 175
2020 First official language - French 36 40 12 5 1 7 0 81 6 354
2019 First official language - English 27 34 18 10 3 8 0 66 15 165
2019 First official language - French 28 36 20 6 3 6 0 68 10 341
2018 First official language - English 38 26 17 9 6 4 0 66 16 143
2018 First official language - French 22 39 20 12 2 6 0 64 14 340
2017 First official language - English 35 29 16 8 8 4 0 67 16 137
2017 First official language - French 20 37 21 11 4 7 0 61 16 322
2014 First official language - English 33 30 14 9 7 6 1 68 17 122
2014 First official language - French 20 45 20 6 3 6 0 69 10 324

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 36 13 9 4 2 0 73 14 173
2020 First official language - French 35 40 15 6 2 2 0 76 8 353
2019 First official language - English 24 28 20 18 6 3 1 54 24 165
2019 First official language - French 27 39 19 11 3 2 0 67 14 340
2018 First official language - English 27 30 15 16 11 1 0 58 27 142
2018 First official language - French 20 35 26 14 4 1 0 56 18 339
2017 First official language - English 29 27 17 14 13 1 0 56 27 137
2017 First official language - French 15 35 27 13 6 5 0 52 20 322
2014 First official language - English 20 34 16 16 10 3 1 56 27 122
2014 First official language - French 17 44 23 10 2 3 0 63 13 324

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 30 15 17 4 7 0 61 23 175
2020 First official language - French 22 44 19 7 2 5 0 70 10 354
2019 First official language - English 15 25 19 21 13 7 0 43 37 165
2019 First official language - French 19 39 20 12 4 5 0 62 17 341
2018 First official language - English 21 27 15 21 13 3 0 50 35 143
2018 First official language - French 15 32 29 13 4 6 0 50 18 333
2017 First official language - English 16 26 19 16 14 7 1 46 33 137
2017 First official language - French 8 32 33 14 6 6 1 43 22 322
2014 First official language - English 14 26 21 23 11 5 1 43 35 122
2014 First official language - French 11 39 29 12 3 6 0 53 16 324

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 30 19 17 4 2 0 58 22 175
2020 First official language - French 23 47 18 7 3 2 0 71 10 352
2019 First official language - English 16 26 23 24 8 3 0 44 33 165
2019 First official language - French 18 42 22 10 5 2 0 62 15 341
2018 First official language - English 18 31 23 19 7 3 0 50 26 143
2018 First official language - French 16 39 26 14 2 3 0 57 16 340
2017 First official language - English 17 35 13 18 12 5 0 55 32 136
2017 First official language - French 15 46 20 10 4 3 0 64 15 321
2014 First official language - English 14 33 24 14 10 3 1 49 26 122
2014 First official language - French 18 40 24 13 3 2 0 60 16 324

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 26 6 3 0 1 0 90 3 175
2020 First official language - French 66 27 4 2 0 2 0 95 2 353
2019 First official language - English 54 27 12 1 1 5 1 86 2 167
2019 First official language - French 71 22 4 1 1 2 0 94 1 342
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 44 8 9 3 0 0 79 13 175
2020 First official language - French 30 54 10 5 1 1 0 85 6 354
2019 First official language - English 26 41 17 11 5 0 0 68 15 167
2019 First official language - French 32 49 12 6 1 0 0 81 8 343
2018 First official language - English 24 36 14 15 10 1 0 61 25 143
2018 First official language - French 20 45 22 9 3 1 0 66 12 336
2017 First official language - English 22 40 10 19 10 0 0 62 28 137
2017 First official language - French 22 44 17 9 5 2 0 68 15 320
2014 First official language - English 28 32 11 17 8 1 3 62 26 122
2014 First official language - French 24 49 19 6 2 1 0 73 8 324

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 32 20 12 6 3 0 61 18 173
2020 First official language - French 17 49 21 9 3 1 0 67 12 353
2019 First official language - English 15 29 27 17 7 5 0 46 26 166
2019 First official language - French 16 41 23 16 1 2 0 59 18 341

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 34 10 4 6 3 3 78 11 175
2020 First official language - French 30 41 13 11 3 1 1 73 14 351
2019 First official language - English 29 36 13 9 7 3 3 68 18 167
2019 First official language - French 26 46 13 7 3 2 2 76 10 342
2018 First official language - English 36 38 11 6 3 2 2 78 10 143
2018 First official language - French 27 44 15 10 2 1 1 73 12 338
2017 First official language - English 36 36 10 8 6 3 1 75 15 137
2017 First official language - French 31 45 14 7 1 2 0 78 8 321
2014 First official language - English 44 29 13 7 4 2 0 75 12 122
2014 First official language - French 37 49 8 4 1 1 0 86 5 324

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 34 14 6 3 1 0 76 9 175
2020 First official language - French 32 48 13 4 1 1 0 81 6 351
2019 First official language - English 34 30 20 7 5 3 0 67 12 165
2019 First official language - French 33 41 19 5 1 1 0 75 6 343
2018 First official language - English 37 31 22 7 3 0 0 68 10 142
2018 First official language - French 25 50 18 4 2 1 0 76 6 336

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 24 16 11 8 11 2 61 21 175
2020 First official language - French 18 28 20 14 7 10 3 53 24 351
2019 First official language - English 17 24 14 16 13 12 3 49 35 167
2019 First official language - French 19 27 22 10 10 8 4 52 23 343
2018 First official language - English 18 25 20 12 10 13 4 51 25 143
2018 First official language - French 13 27 25 15 9 11 2 45 27 338
2017 First official language - English 22 26 14 11 14 10 2 55 29 137
2017 First official language - French 14 23 20 18 10 10 5 43 33 320
2014 First official language - English 23 25 11 11 15 12 1 56 31 122
2014 First official language - French 13 28 22 17 10 8 2 46 30 324

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 36 15 15 6 2 0 63 22 174
2020 First official language - French 26 43 16 8 4 4 0 71 13 351
2019 First official language - English 17 29 16 18 18 1 0 47 37 167
2019 First official language - French 24 38 21 13 3 2 0 63 16 342
2018 First official language - English 19 35 17 14 13 2 0 55 28 143
2018 First official language - French 21 43 20 11 3 2 0 65 14 337
2017 First official language - English 24 26 15 15 15 5 1 53 31 137
2017 First official language - French 29 46 14 7 2 1 1 76 9 320
2014 First official language - English 13 28 18 20 15 3 3 44 37 122
2014 First official language - French 28 43 17 6 4 2 0 72 10 324

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 20 18 17 18 3 10 40 39 173
2020 First official language - French 16 29 16 20 13 2 4 48 35 353
2019 First official language - English 8 29 14 17 28 3 1 38 47 166
2019 First official language - French 12 27 18 20 15 2 5 42 38 343
2018 First official language - English 11 18 17 28 22 1 2 31 51 142
2018 First official language - French 11 24 22 21 16 3 1 37 39 334
2017 First official language - English 10 19 13 27 25 2 3 31 55 136
2017 First official language - French 14 18 19 23 18 2 6 35 44 321
2014 First official language - English 9 12 15 23 36 1 5 22 62 122
2014 First official language - French 7 21 18 26 23 2 3 29 52 324

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 27 13 4 2 0 3 80 7 175
2020 First official language - French 51 24 15 4 3 0 3 77 8 353
2019 First official language - English 51 27 11 2 2 2 4 84 4 167
2019 First official language - French 54 19 14 5 3 0 5 78 8 342

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 22 12 5 3 0 3 80 8 175
2020 First official language - French 55 22 11 5 3 0 3 80 8 353
2019 First official language - English 44 27 11 7 3 3 4 78 11 167
2019 First official language - French 55 20 13 5 2 1 4 78 8 343

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 74 12 2 2 4 2 4 91 6 174
2020 First official language - French 75 7 6 4 3 1 4 87 7 353
2019 First official language - English 67 9 8 2 4 6 4 85 6 164
2019 First official language - French 76 8 6 2 2 1 5 88 5 342

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 75 11 2 1 1 0 10 96 1 175
2020 First official language - French 79 10 3 0 1 1 6 96 1 350
2019 First official language - English 80 4 2 1 1 3 10 97 1 165
2019 First official language - French 85 3 1 0 1 1 10 98 1 340

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 47 9 7 4 1 0 80 11 175
2020 First official language - French 24 49 18 5 1 3 0 75 6 352
2019 First official language - English 22 41 17 12 5 2 0 64 18 167
2019 First official language - French 17 45 25 9 1 3 0 64 10 343
2018 First official language - English 24 34 25 8 7 2 0 59 16 143
2018 First official language - French 16 42 26 9 2 4 0 61 12 337
2017 First official language - English 25 39 13 11 9 4 0 66 20 137
2017 First official language - French 15 43 25 8 4 3 1 61 13 321

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 34 11 4 4 0 0 81 8 175
2020 First official language - French 37 46 10 5 1 1 0 84 5 349
2019 First official language - English 32 42 13 8 4 1 0 74 12 167
2019 First official language - French 40 44 11 4 1 0 0 84 4 340
2018 First official language - English 46 37 7 4 4 1 0 84 9 142
2018 First official language - French 38 47 10 2 1 2 0 87 3 338
2017 First official language - English 48 36 7 3 6 1 0 84 9 137
2017 First official language - French 38 44 14 2 1 2 0 83 3 322
2014 First official language - English 54 24 10 6 4 1 0 79 11 122
2014 First official language - French 38 46 10 3 1 2 0 86 4 324

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 29 10 4 3 4 0 82 8 173
2020 First official language - French 40 45 6 3 1 4 0 89 4 353
2019 First official language - English 42 38 10 5 2 2 0 82 7 167
2019 First official language - French 49 39 7 2 1 1 0 90 3 340
2018 First official language - English 48 32 12 3 4 1 0 81 7 141
2018 First official language - French 41 47 9 1 0 1 0 89 1 337
2017 First official language - English 44 33 7 3 5 7 1 84 9 136
2017 First official language - French 41 47 9 2 0 1 0 89 2 322
2014 First official language - English 50 30 12 2 4 2 0 81 6 122
2014 First official language - French 41 40 13 2 0 3 0 84 2 324

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 27 13 6 4 10 0 74 11 175
2020 First official language - French 36 39 12 4 1 7 0 81 6 353

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 30 5 5 5 2 1 85 10 175
2020 First official language - French 42 38 8 4 2 3 4 86 6 353

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 66 25 5 2 3 0 0 91 4 175
2020 First official language - French 57 34 6 2 1 0 0 92 2 353
2019 First official language - English 56 29 11 2 2 0 0 84 5 167
2019 First official language - French 54 35 7 3 0 0 0 89 4 342
2018 First official language - English 56 32 5 5 2 0 0 88 7 142
2018 First official language - French 45 47 7 1 0 0 0 92 1 337
2017 First official language - English 52 33 6 4 5 0 0 85 9 137
2017 First official language - French 46 41 9 2 1 0 0 88 3 322
2014 First official language - English 60 25 6 5 4 0 0 85 8 122
2014 First official language - French 47 41 8 2 2 0 0 88 4 322

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 29 8 5 3 0 0 84 8 174
2020 First official language - French 55 30 11 3 0 0 0 85 4 353
2019 First official language - English 38 32 18 10 3 0 0 70 12 167
2019 First official language - French 53 31 13 3 1 0 0 84 4 341
2018 First official language - English 46 23 19 10 2 0 0 69 12 141
2018 First official language - French 37 42 14 5 1 0 0 79 7 336
2017 First official language - English 48 25 14 6 6 0 1 73 13 137
2017 First official language - French 37 36 19 5 3 1 0 73 8 321
2014 First official language - English 37 36 14 7 6 0 0 73 13 122
2014 First official language - French 37 39 14 7 3 0 0 76 10 324

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 34 7 5 3 0 0 85 8 175
2020 First official language - French 51 36 8 4 1 0 0 87 5 350
2019 First official language - English 36 35 13 12 4 0 0 71 16 166
2019 First official language - French 48 34 13 3 1 0 0 82 5 342
2018 First official language - English 42 27 17 10 3 0 0 70 13 141
2018 First official language - French 36 44 14 4 2 0 0 80 7 337
2017 First official language - English 41 31 10 11 6 1 0 72 18 137
2017 First official language - French 34 40 19 5 2 0 0 73 7 322
2014 First official language - English 37 33 12 12 6 1 0 70 18 122
2014 First official language - French 33 44 15 6 2 0 0 77 8 324

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 20 13 3 2 1 0 81 5 175
2020 First official language - French 50 25 15 5 1 3 1 78 7 353
2019 First official language - English 39 29 16 9 3 3 1 71 12 167
2019 First official language - French 48 27 13 7 2 2 0 77 9 342
2018 First official language - English 47 16 22 8 5 1 1 64 14 142
2018 First official language - French 40 29 17 8 3 2 0 71 12 338
2017 First official language - English 45 22 21 4 7 1 0 67 12 137
2017 First official language - French 38 30 15 7 5 3 2 72 12 322
2014 First official language - English 37 29 15 11 4 2 2 69 16 122
2014 First official language - French 42 29 14 8 3 4 0 74 11 324
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 First official language - English 24 43 32 175
2020 First official language - French 24 41 35 354
2019 First official language - English 24 38 37 166
2019 First official language - French 24 46 30 343
2018 First official language - English 20 50 30 143
2018 First official language - French 23 47 30 339
2017 First official language - English 25 46 29 135
2017 First official language - French 23 49 29 321
2014 First official language - English 10 46 43 122
2014 First official language - French 19 48 33 324

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 First official language - English 21 29 21 4 23 2 41
2020 First official language - French 11 45 27 3 9 5 86
2019 First official language - English 20 32 16 5 19 8 40
2019 First official language - French 15 34 22 4 23 2 79
2018 First official language - English 19 32 22 14 9 3 28
2018 First official language - French 18 34 38 4 2 4 80
2017 First official language - English 17 20 29 21 10 3 32
2017 First official language - French 14 33 35 8 6 4 70
2014 First official language - English 23 23 38 16 9999 0 13
2014 First official language - French 18 29 30 16 9999 7 60
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 175
2020 First official language - French 7 93 353
2019 First official language - English 11 89 167
2019 First official language - French 8 92 343
2018 First official language - English 9 91 143
2018 First official language - French 13 87 339

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 63 37 14
2020 First official language - French 45 55 27
2019 First official language - English 42 58 19
2019 First official language - French 47 53 28
2018 First official language - English 55 45 12
2018 First official language - French 50 50 45

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 59 41 14
2020 First official language - French 69 31 27
2019 First official language - English 59 41 19
2019 First official language - French 64 36 28
2018 First official language - English 60 40 12
2018 First official language - French 45 55 45

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 14
2020 First official language - French 0 100 27
2019 First official language - English 0 100 19
2019 First official language - French 0 100 28
2018 First official language - English 0 100 12
2018 First official language - French 0 100 45

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 12
2018 First official language - French 0 100 45

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 14
2020 First official language - French 0 100 27

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 36 64 14
2020 First official language - French 37 63 27
2019 First official language - English 43 57 19
2019 First official language - French 39 61 28

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 43 57 14
2020 First official language - French 55 45 27
2019 First official language - English 26 74 19
2019 First official language - French 53 47 28
2018 First official language - English 46 54 12
2018 First official language - French 43 57 45

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 58 42 14
2020 First official language - French 69 31 27
2019 First official language - English 59 41 19
2019 First official language - French 69 31 28

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 44 56 14
2020 First official language - French 48 52 27
2019 First official language - English 38 62 19
2019 First official language - French 39 61 28

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 37 63 14
2020 First official language - French 47 53 27
2019 First official language - English 33 67 19
2019 First official language - French 46 54 28
2018 First official language - English 52 48 12
2018 First official language - French 26 74 45

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 32 68 19
2019 First official language - French 72 28 28
2018 First official language - English 42 58 12
2018 First official language - French 50 50 45

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 32 68 19
2019 First official language - French 35 65 28

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 14
2020 First official language - French 0 100 27
2019 First official language - English 0 100 19
2019 First official language - French 0 100 28
2018 First official language - English 0 100 12
2018 First official language - French 0 100 45

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 52 48 14
2020 First official language - French 48 52 27
2019 First official language - English 58 42 19
2019 First official language - French 49 51 28
2018 First official language - English 54 46 12
2018 First official language - French 21 79 45

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 36 64 14
2020 First official language - French 55 45 27
2019 First official language - English 52 48 19
2019 First official language - French 83 17 28
2018 First official language - English 48 52 12
2018 First official language - French 68 32 45

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 37 63 14
2020 First official language - French 43 57 27

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 12
2018 First official language - French 11 89 45

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 50 50 14
2020 First official language - French 27 73 27

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 10
2018 First official language - French 14 86 44

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 10
2018 First official language - French 11 89 44

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 10
2018 First official language - French 0 100 44

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 10 14 5 5 34 9 57 19 174
2020 First official language - French 16 18 16 6 4 33 6 57 16 354
2019 First official language - English 17 12 17 6 5 33 11 51 19 167
2019 First official language - French 13 18 16 10 3 30 10 52 21 342
2018 First official language - English 18 14 20 4 3 37 3 54 12 142
2018 First official language - French 14 17 20 6 5 33 5 50 18 337
2017 First official language - English 17 15 7 7 6 37 10 61 26 136
2017 First official language - French 12 17 15 6 4 35 10 53 19 322
2014 First official language - English 20 17 15 8 6 28 7 56 21 121
2014 First official language - French 14 19 17 9 4 32 5 52 20 324

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 23 14 5 4 10 0 74 11 174
2020 First official language - French 35 36 12 5 2 9 1 79 8 354
2019 First official language - English 31 32 19 4 2 10 1 71 8 167
2019 First official language - French 33 37 16 6 2 5 1 75 8 342
2018 First official language - English 38 26 20 4 1 9 2 71 6 142
2018 First official language - French 27 42 13 8 2 7 0 75 10 337
2017 First official language - English 38 30 11 6 5 10 1 76 12 137
2017 First official language - French 24 43 16 5 2 9 1 74 8 321
2014 First official language - English 43 28 13 7 5 4 0 74 13 121
2014 First official language - French 31 45 12 4 2 6 0 80 7 324
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 6 94 175
2020 First official language - French 4 96 351
2019 First official language - English 7 93 167
2019 First official language - French 5 95 342
2018 First official language - English 8 92 143
2018 First official language - French 2 98 340

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 45 55 11
2020 First official language - French 38 62 15

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 11
2019 First official language - French 0 100 15

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 11
2020 First official language - French 0 100 15
2019 First official language - English 0 100 11
2019 First official language - French 0 100 15

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 11
2019 First official language - French 0 100 15

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 11
2020 First official language - French 0 100 15
2019 First official language - English 0 100 11
2019 First official language - French 0 100 15

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 11
2020 First official language - French 0 100 15

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 11
2020 First official language - French 0 100 15
2019 First official language - English 0 100 11
2019 First official language - French 0 100 15

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 11
2020 First official language - French 0 100 15
2019 First official language - English 0 100 11
2019 First official language - French 0 100 15

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 53 47 11
2020 First official language - French 53 47 15

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 12 12 3 5 36 7 65 14 175
2020 First official language - French 20 19 15 2 2 36 6 67 7 351
2019 First official language - English 15 14 15 4 4 39 9 57 14 167
2019 First official language - French 16 18 17 3 2 34 9 60 9 340
2018 First official language - English 22 13 15 1 5 39 4 63 10 143
2018 First official language - French 14 18 18 3 0 42 4 60 7 340
2017 First official language - English 17 11 12 1 6 43 10 58 16 136
2017 First official language - French 15 16 19 2 1 40 7 58 6 322
2014 First official language - English 21 8 12 2 4 44 8 62 12 121
2014 First official language - French 13 19 16 2 1 43 7 63 6 324

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 25 11 5 5 10 0 77 11 174
2020 First official language - French 37 38 12 3 1 9 1 83 4 352
2019 First official language - English 31 32 15 3 4 14 1 75 8 167
2019 First official language - French 36 38 12 3 1 9 1 82 5 342
2018 First official language - English 38 25 18 2 4 10 3 73 7 142
2018 First official language - French 29 41 16 4 1 9 1 77 5 339
2017 First official language - English 39 26 13 3 5 12 1 76 9 137
2017 First official language - French 31 41 13 2 0 11 1 83 2 321
2014 First official language - English 38 22 15 3 1 17 3 76 6 121
2014 First official language - French 27 40 13 3 1 14 1 80 4 324
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 25 18 8 7 0 1 67 15 175
2020 First official language - French 47 28 12 8 4 0 2 76 12 353

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 28 8 5 2 0 1 85 7 173
2020 First official language - French 53 28 11 5 2 0 1 82 8 348
2019 First official language - English 47 28 14 5 7 0 1 74 12 165
2019 First official language - French 47 27 11 7 5 1 2 76 12 342
2018 First official language - English 42 32 12 6 6 1 0 75 13 143
2018 First official language - French 44 27 15 6 4 0 3 74 11 339
2017 First official language - English 46 22 11 13 6 1 1 70 19 136
2017 First official language - French 47 25 13 5 4 1 3 76 10 320

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 27 25 16 16 0 1 43 32 174
2020 First official language - French 12 18 28 22 19 0 0 31 41 354
2019 First official language - English 18 27 24 17 13 0 1 46 30 165
2019 First official language - French 15 21 30 21 12 0 1 37 33 343
2018 First official language - English 12 37 26 12 12 1 1 50 24 142
2018 First official language - French 11 21 34 19 15 0 1 32 34 339
2017 First official language - English 15 31 25 14 13 0 3 47 27 136
2017 First official language - French 10 23 26 23 16 0 1 34 39 321

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 28 22 10 7 0 2 60 18 174
2020 First official language - French 17 24 31 17 11 0 0 41 28 353
2019 First official language - English 26 37 16 13 7 0 1 64 21 165
2019 First official language - French 19 29 28 16 7 0 1 48 24 342
2018 First official language - English 26 32 20 13 7 0 2 60 20 143
2018 First official language - French 12 28 35 15 9 0 1 40 25 335
2017 First official language - English 23 36 20 14 4 0 3 60 19 135
2017 First official language - French 14 22 29 22 11 0 2 37 34 320

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 25 24 17 14 1 1 44 32 175
2020 First official language - French 14 23 26 18 17 1 1 38 36 350
2019 First official language - English 22 26 17 18 17 0 1 48 35 166
2019 First official language - French 17 21 27 20 12 0 2 39 33 339
2018 First official language - English 16 32 21 14 13 3 1 50 29 141
2018 First official language - French 12 22 31 18 14 0 2 35 33 336
2017 First official language - English 21 19 24 23 8 0 4 42 33 137
2017 First official language - French 12 21 29 19 16 0 2 34 36 321

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 23 21 8 7 1 1 64 15 174
2020 First official language - French 30 26 21 11 9 0 2 58 21 351
2019 First official language - English 41 30 15 8 3 0 4 73 12 165
2019 First official language - French 39 26 20 7 5 0 3 67 12 341
2018 First official language - English 33 35 17 6 6 1 2 70 13 143
2018 First official language - French 33 26 21 11 4 0 5 63 16 338
2017 First official language - English 36 35 13 8 4 0 4 74 12 136
2017 First official language - French 26 31 22 9 5 0 7 61 15 322

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 26 24 14 10 0 1 51 24 175
2020 First official language - French 29 28 20 14 9 0 0 57 23 351
2019 First official language - English 34 25 24 11 6 1 1 60 16 165
2019 First official language - French 33 28 21 11 5 0 2 62 17 341
2018 First official language - English 24 38 17 13 8 1 0 63 21 141
2018 First official language - French 25 32 23 11 7 0 1 58 19 337
2017 First official language - English 31 31 25 11 3 0 0 61 14 136
2017 First official language - French 24 30 30 8 6 0 1 55 14 321

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 26 13 12 8 0 5 66 21 174
2020 First official language - French 32 26 18 12 7 0 4 60 20 352

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 35 17 6 4 1 1 72 11 174
2020 First official language - French 36 32 17 11 3 0 0 69 13 349
2019 First official language - English 26 35 21 10 5 2 1 62 16 165
2019 First official language - French 22 37 25 12 3 1 1 60 15 342
2018 First official language - English 28 32 22 12 4 1 1 62 16 142
2018 First official language - French 21 36 25 13 4 1 1 58 17 336
2017 First official language - English 23 37 18 12 6 1 3 63 19 137
2017 First official language - French 23 29 28 14 5 0 1 52 19 319

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 38 19 10 3 1 1 67 13 173
2020 First official language - French 25 36 21 14 4 0 0 61 18 353
2019 First official language - English 25 34 25 9 7 1 0 59 16 165
2019 First official language - French 19 34 30 12 5 0 1 53 17 342
2018 First official language - English 22 33 27 13 3 1 1 56 16 141
2018 First official language - French 15 30 32 15 6 0 1 46 22 335
2017 First official language - English 18 36 22 18 5 1 1 54 23 137
2017 First official language - French 15 33 23 17 12 0 1 48 29 321

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 43 15 8 4 0 1 73 12 174
2020 First official language - French 30 38 20 10 2 0 0 68 13 351
2019 First official language - English 25 33 22 12 6 1 1 59 18 165
2019 First official language - French 26 34 22 11 6 0 1 60 18 342
2018 First official language - English 26 38 19 8 6 1 2 66 15 142
2018 First official language - French 21 34 26 12 6 0 1 55 18 333
2017 First official language - English 26 31 21 12 6 0 3 59 19 137
2017 First official language - French 20 33 27 12 7 0 1 53 19 321

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 28 11 4 5 1 2 80 9 171
2020 First official language - French 50 24 15 8 3 0 0 74 11 351
2019 First official language - English 36 31 17 7 8 0 1 68 15 164
2019 First official language - French 42 29 14 8 5 0 1 72 14 342

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 31 27 12 5 0 1 56 17 175
2020 First official language - French 28 28 23 15 6 0 0 56 21 354

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 34 23 8 6 0 1 63 14 175
2020 First official language - French 26 29 23 15 6 0 0 55 21 354
2019 First official language - English 38 28 16 11 4 1 1 68 15 165
2019 First official language - French 31 30 21 11 6 0 1 62 17 339
2018 First official language - English 32 36 19 7 3 1 1 70 11 141
2018 First official language - French 24 31 25 12 6 0 1 56 19 332
2017 First official language - English 27 39 17 9 4 1 3 69 14 137
2017 First official language - French 26 27 24 12 7 1 3 55 20 321

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 35 19 6 2 0 1 72 9 173
2020 First official language - French 48 27 16 5 2 0 1 76 7 351
2019 First official language - English 63 23 7 2 4 0 1 86 7 164
2019 First official language - French 70 19 7 1 1 0 1 90 2 339
2018 First official language - English 59 25 5 5 4 0 1 85 10 141
2018 First official language - French 68 22 6 2 1 0 1 91 3 331
2017 First official language - English 65 23 6 3 2 0 1 89 5 136
2017 First official language - French 69 20 7 1 2 0 1 90 3 322

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 42 23 7 4 0 0 66 11 172
2020 First official language - French 31 35 22 8 4 0 1 66 12 352

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 75 11 5 0 2 1 6 92 2 174
2020 First official language - French 70 19 4 1 0 0 5 94 1 351
2019 First official language - English 82 8 1 1 2 1 6 96 3 164
2019 First official language - French 81 9 2 0 0 0 7 97 1 341
2018 First official language - English 77 12 3 4 0 1 5 93 4 142
2018 First official language - French 80 10 4 1 0 0 4 95 1 335

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 78 11 3 2 3 0 3 92 5 173
2020 First official language - French 82 6 4 2 2 0 4 91 5 349
2019 First official language - English 72 12 4 3 5 1 3 87 8 166
2019 First official language - French 71 12 8 3 3 0 3 86 6 342
2018 First official language - English 76 13 3 1 5 0 1 90 7 141
2018 First official language - French 73 10 7 2 2 0 5 87 5 334
2017 First official language - English 77 9 4 4 3 0 4 89 7 137
2017 First official language - French 71 13 6 3 4 1 3 87 7 320

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 68 21 7 1 2 0 2 90 3 174
2020 First official language - French 66 18 9 3 1 0 3 87 4 352
2019 First official language - English 57 21 14 4 2 0 2 80 6 163
2019 First official language - French 59 21 12 3 2 0 2 82 6 341
2018 First official language - English 61 30 6 1 1 0 0 91 3 141
2018 First official language - French 58 21 11 5 3 0 2 81 8 337
2017 First official language - English 67 21 6 3 0 0 3 91 3 136
2017 First official language - French 51 27 12 5 3 0 3 80 8 321

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 68 17 7 3 3 0 2 87 6 174
2020 First official language - French 75 11 6 3 3 0 3 88 6 349
2019 First official language - English 60 21 9 4 3 1 2 83 8 164
2019 First official language - French 68 14 8 4 4 0 2 84 8 340
2018 First official language - English 61 17 12 4 4 0 0 79 9 141
2018 First official language - French 66 15 8 7 3 0 2 82 10 335
2017 First official language - English 65 17 6 4 4 1 4 86 8 136
2017 First official language - French 61 16 8 6 5 0 3 80 12 322

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 65 13 3 1 1 0 17 94 2 173
2020 First official language - French 69 8 4 2 1 0 15 91 4 352
2019 First official language - English 60 12 4 1 1 0 22 92 2 166
2019 First official language - French 61 10 5 1 1 1 21 91 3 340
2018 First official language - English 56 12 2 3 1 0 27 93 4 143
2018 First official language - French 55 14 5 2 1 0 24 90 4 336
2017 First official language - English 59 12 4 1 0 0 25 94 1 136
2017 First official language - French 56 11 6 2 0 1 23 88 3 321

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 76 15 5 3 1 0 2 92 3 174
2020 First official language - French 80 12 2 1 0 0 4 96 1 353
2019 First official language - English 79 10 4 2 1 0 3 93 3 164
2019 First official language - French 79 11 3 1 0 0 5 96 1 340
2018 First official language - English 69 17 4 1 1 1 7 94 2 142
2018 First official language - French 73 13 5 1 1 0 8 93 2 335
2017 First official language - English 65 20 5 2 0 1 7 92 2 136
2017 First official language - French 73 11 5 3 1 0 7 90 4 320

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 79 12 4 1 2 0 3 93 2 174
2020 First official language - French 76 11 7 2 2 0 2 89 4 353
2019 First official language - English 77 9 7 2 3 0 1 88 6 166
2019 First official language - French 80 9 3 3 2 0 4 92 5 341
2018 First official language - English 73 13 6 2 3 1 2 88 5 143
2018 First official language - French 75 10 3 3 2 0 7 91 5 337
2017 First official language - English 72 11 8 2 5 0 3 85 7 137
2017 First official language - French 72 12 5 4 3 0 4 87 8 322

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 31 11 4 4 0 2 80 8 174
2020 First official language - French 50 28 15 4 2 0 2 78 6 353
2019 First official language - English 57 24 14 3 0 0 3 83 3 165
2019 First official language - French 62 19 11 2 3 0 3 83 6 341
2018 First official language - English 56 29 10 4 1 1 0 85 4 143
2018 First official language - French 55 26 10 4 2 0 3 83 7 336
2017 First official language - English 56 26 9 6 1 1 3 84 7 136
2017 First official language - French 53 27 14 2 2 0 2 82 4 322

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 46 26 3 2 0 0 69 6 174
2020 First official language - French 28 42 23 5 2 0 0 70 7 353

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 13 39 29 14 5 0 0 52 20 174
2020 First official language - French 9 29 38 17 6 0 0 39 23 354
2019 First official language - English 18 36 27 13 5 0 1 55 18 166
2019 First official language - French 14 30 38 15 3 0 0 44 18 343
2018 First official language - English 17 35 33 9 6 0 0 52 15 142
2018 First official language - French 8 27 45 17 3 0 0 35 21 339
2017 First official language - English 13 29 37 16 5 1 0 42 21 137
2017 First official language - French 8 23 42 19 7 0 0 32 27 322

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 8 20 39 20 14 0 0 33 28 174
2020 First official language - French 9 22 37 24 9 0 0 33 30 352
2019 First official language - English 8 18 36 21 16 0 0 37 27 167
2019 First official language - French 6 19 39 23 14 0 0 37 24 343
2018 First official language - English 7 14 47 23 10 0 0 32 21 142
2018 First official language - French 5 19 40 29 6 0 0 36 24 337
2017 First official language - English 6 21 38 20 13 0 2 34 27 137
2017 First official language - French 4 20 40 23 13 0 0 36 24 322

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 37 5 2 2 2 0 90 4 174
2020 First official language - French 46 45 6 3 0 1 0 92 3 353
2019 First official language - English 36 41 16 3 2 2 1 79 5 165
2019 First official language - French 34 47 13 3 1 2 0 83 4 340
2018 First official language - English 36 43 11 5 1 4 0 82 6 143
2018 First official language - French 29 50 13 4 1 3 0 81 5 338
2017 First official language - English 30 40 9 9 2 8 3 78 13 137
2017 First official language - French 29 49 15 4 1 2 0 79 5 321

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 38 8 3 6 2 0 83 9 174
2020 First official language - French 34 43 13 6 1 3 0 79 7 351

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 27 11 8 6 0 0 75 14 172
2020 First official language - French 39 36 11 9 5 1 0 75 14 353

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 58 29 8 2 2 1 0 87 4 174
2020 First official language - French 47 36 9 4 2 2 1 85 6 351

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 35 10 6 3 1 0 81 10 173
2020 First official language - French 34 42 15 7 2 1 0 76 9 352
2019 First official language - English 30 36 17 12 3 1 0 68 15 167
2019 First official language - French 27 43 18 9 2 1 0 70 11 342
2018 First official language - English 32 36 21 6 4 1 0 69 10 142
2018 First official language - French 19 43 20 13 3 2 0 64 16 339
2017 First official language - English 24 43 13 11 8 1 0 67 20 137
2017 First official language - French 18 39 22 16 4 1 0 57 21 321

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 32 7 6 2 0 0 85 8 174
2020 First official language - French 48 42 5 3 1 1 0 91 5 353

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 28 7 9 2 1 0 82 11 174
2020 First official language - French 43 42 6 6 1 1 0 87 7 351

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 34 13 5 1 1 3 80 7 174
2020 First official language - French 42 42 11 3 1 1 1 86 3 352

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 31 8 2 1 0 2 89 3 174
2020 First official language - French 52 36 7 2 1 1 2 91 2 351

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 84 10 3 0 0 2 0 96 0 173
2020 First official language - French 75 21 2 0 0 2 0 98 0 350

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 29 8 3 0 1 0 89 3 172
2020 First official language - French 53 37 6 2 0 2 0 92 2 352

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 27 6 3 3 0 1 88 7 173
2020 First official language - French 52 32 10 5 1 0 0 84 6 352

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 67 20 5 5 2 1 1 89 6 173
2020 First official language - French 59 33 6 1 1 1 0 92 2 352

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 45 8 9 4 5 0 77 14 53
2020 First official language - French 18 53 21 7 0 0 0 72 7 133
2019 First official language - English 18 46 6 9 6 2 12 75 17 53
2019 First official language - French 19 54 16 5 2 1 3 76 7 122

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 100 0 53
2020 First official language - French 98 2 134

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 34 19 19 8 0 2 54 27 53
2020 First official language - French 10 37 30 19 5 0 0 46 24 131
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 5 95 174
2020 First official language - French 4 96 353

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 174
2020 First official language - French 8 92 354
2019 First official language - English 10 90 167
2019 First official language - French 9 91 341
2017 First official language - English 11 89 137
2017 First official language - French 10 90 320
2014 First official language - English 13 87 122
2014 First official language - French 8 92 323

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 44 56 14
2020 First official language - French 34 66 29

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 70 30 14
2020 First official language - French 77 23 30
2019 First official language - English 76 24 16
2019 First official language - French 81 19 32
2017 First official language - English 80 20 15
2017 First official language - French 82 18 33
2014 First official language - English 88 12 15
2014 First official language - French 81 19 26

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 90 0 0 0 10 0 0 90 10 10
2020 First official language - French 43 30 22 4 0 0 0 73 4 23
2019 First official language - English 84 8 0 8 0 0 0 92 8 12
2019 First official language - French 67 25 4 0 0 4 0 95 0 25
2017 First official language - English 83 9 0 9 0 0 0 91 9 12
2017 First official language - French 55 26 12 7 0 0 0 80 7 27
2014 First official language - English 78 14 7 0 0 0 0 93 0 13
2014 First official language - French 51 20 15 9 5 0 0 71 14 21

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 23 8 3 2 2 7 86 5 173
2020 First official language - French 43 42 7 4 0 1 3 88 5 352
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 13 53 31 3 80 20 174
2020 First official language - French 18 63 16 2 77 23 354

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 68 32 25
2020 First official language - French 69 31 68

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 34 9 25 12 0 9 50 41 25
2020 First official language - French 33 30 12 16 6 0 3 65 23 67

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 16 0 9 24 0 33 52 48 25
2020 First official language - French 18 18 12 10 15 1 25 49 34 67

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 11 4 3 2 6 17 88 7 174
2020 First official language - French 55 14 6 5 3 1 17 84 9 353
2019 First official language - English 61 13 6 4 5 1 11 83 10 164
2019 First official language - French 61 9 10 5 5 1 10 79 10 340
2018 First official language - English 67 5 4 8 4 3 10 83 13 143
2018 First official language - French 62 11 7 4 4 0 12 83 9 338
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