2020 Public Service Employee Survey Results for Canadian Space Agency by Question 105. What is your current employee status?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 40 46 6 8 0 0 0 86 8 482
2020 Term 53 42 0 5 0 0 0 95 5 19
2020 Student 50 14 21 14 0 0 0 64 14 14

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 68 25 4 2 0 1 0 94 2 481
2020 Term 90 10 0 0 0 0 0 100 0 19
2020 Student 93 7 0 0 0 0 0 100 0 14
2017 Indeterminate (permanent) 60 29 6 2 0 0 1 91 3 421
2017 Term 56 19 3 19 0 3 0 78 19 28
2014 Indeterminate (permanent) 57 31 5 5 0 0 1 89 5 422
2014 Term 61 17 16 6 0 0 0 79 6 18

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 29 41 13 13 3 0 0 70 16 481
2020 Term 52 37 10 0 0 0 0 90 0 19
2020 Student 36 36 7 14 0 0 7 77 15 14
2019 Indeterminate (permanent) 52 39 4 4 2 0 0 90 6 460
2019 Term 46 49 5 0 0 0 0 95 0 21
2019 Student 55 40 5 0 0 0 0 95 0 20
2017 Indeterminate (permanent) 50 34 8 5 3 0 0 84 8 421
2017 Term 60 29 0 7 4 0 0 89 11 28
2014 Indeterminate (permanent) 52 35 5 5 3 0 0 87 8 423
2014 Term 34 51 15 0 0 0 0 85 0 18

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 44 10 7 1 0 0 82 8 481
2020 Term 33 51 11 5 0 0 0 84 5 19
2020 Student 57 36 0 0 0 0 7 100 0 14
2019 Indeterminate (permanent) 38 37 13 10 2 0 0 75 12 457
2019 Term 14 53 14 19 0 0 0 67 19 21
2019 Student 43 33 10 10 0 0 5 80 10 21
2018 Indeterminate (permanent) 36 47 9 6 2 0 1 83 8 459
2018 Term 24 26 22 25 4 0 0 50 28 23
2017 Indeterminate (permanent) 40 43 8 6 2 0 0 83 8 422
2017 Term 48 26 6 10 11 0 0 74 20 28
2014 Indeterminate (permanent) 39 41 11 6 3 0 0 80 9 423
2014 Term 10 40 23 28 0 0 0 50 28 18

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 40 11 6 1 0 0 82 6 480
2020 Term 57 22 11 10 0 0 0 79 10 19
2020 Student 79 14 0 7 0 0 0 93 7 14
2019 Indeterminate (permanent) 56 35 4 3 1 0 0 92 4 457
2019 Term 59 21 15 0 0 0 5 84 0 20
2019 Student 57 33 10 0 0 0 0 90 0 21
2017 Indeterminate (permanent) 60 34 4 1 1 0 0 94 2 421
2017 Term 74 15 7 0 3 0 0 90 3 28
2014 Indeterminate (permanent) 54 35 6 4 0 0 0 90 4 421
2014 Term 33 61 6 0 0 0 0 94 0 18

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 34 11 8 3 0 1 78 11 481
2020 Term 58 15 11 10 0 0 5 77 11 19
2020 Student 64 14 7 0 0 7 7 92 0 14
2019 Indeterminate (permanent) 44 36 9 7 3 0 1 80 10 461
2019 Term 48 28 19 5 0 0 0 77 5 21
2019 Student 67 14 10 0 0 5 5 89 0 21
2018 Indeterminate (permanent) 41 38 12 5 2 0 1 80 8 456
2018 Term 47 37 12 4 0 0 0 84 4 24
2017 Indeterminate (permanent) 44 35 11 6 3 0 0 80 10 422
2017 Term 49 31 13 0 3 0 3 83 4 28
2014 Indeterminate (permanent) 36 37 15 6 3 0 1 75 10 423
2014 Term 23 44 11 11 5 6 0 72 17 18

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 43 8 6 1 0 0 85 7 482
2020 Term 58 37 5 0 0 0 0 95 0 19
2020 Student 79 21 0 0 0 0 0 100 0 14
2019 Indeterminate (permanent) 41 39 13 5 2 0 0 80 7 461
2019 Term 47 34 19 0 0 0 0 81 0 21
2019 Student 52 24 14 10 0 0 0 76 10 21
2018 Indeterminate (permanent) 38 44 10 5 3 0 0 82 8 458
2018 Term 36 51 4 9 0 0 0 87 9 24
2017 Indeterminate (permanent) 39 43 9 7 2 0 0 82 9 422
2017 Term 48 39 3 4 7 0 0 86 11 28
2014 Indeterminate (permanent) 35 41 12 8 3 0 0 76 11 423
2014 Term 11 44 23 22 0 0 0 55 22 18

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 36 14 9 2 0 0 75 11 483
2020 Term 47 22 21 5 5 0 0 69 10 19
2020 Student 79 21 0 0 0 0 0 100 0 14
2019 Indeterminate (permanent) 29 39 16 11 5 0 0 68 16 461
2019 Term 47 33 19 0 0 0 0 81 0 21
2019 Student 62 33 5 0 0 0 0 95 0 21
2018 Indeterminate (permanent) 26 41 16 11 6 0 0 67 17 454
2018 Term 31 37 19 4 4 5 0 71 8 24
2017 Indeterminate (permanent) 24 41 13 15 7 0 0 65 21 422
2017 Term 32 45 10 9 3 0 0 77 13 28
2014 Indeterminate (permanent) 21 41 17 15 6 0 0 62 21 423
2014 Term 23 34 15 28 0 0 0 56 28 18

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 47 11 8 1 0 0 81 8 477
2020 Term 43 42 10 0 5 0 0 85 5 19
2020 Student 43 57 0 0 0 0 0 100 0 14
2019 Indeterminate (permanent) 25 47 14 11 3 0 0 72 14 461
2019 Term 14 62 24 0 0 0 0 76 0 21
2019 Student 38 29 10 24 0 0 0 67 24 21
2018 Indeterminate (permanent) 26 45 17 9 3 0 0 71 11 458
2018 Term 44 28 20 4 5 0 0 72 9 24
2017 Indeterminate (permanent) 28 46 13 9 5 0 0 74 14 422
2017 Term 22 38 22 7 7 0 3 63 15 28

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 41 6 3 0 0 0 90 4 482
2020 Term 67 23 0 10 0 0 0 90 10 19
2020 Student 71 29 0 0 0 0 0 100 0 14
2019 Indeterminate (permanent) 42 42 10 4 2 0 0 84 6 458
2019 Term 24 67 5 5 0 0 0 91 5 21
2019 Student 57 33 0 10 0 0 0 90 10 21
2018 Indeterminate (permanent) 45 43 8 4 1 0 0 88 5 455
2018 Term 49 28 12 7 0 5 0 80 7 24
2017 Indeterminate (permanent) 41 40 11 5 3 0 0 81 9 420
2017 Term 57 26 10 0 7 0 0 83 7 28
2014 Indeterminate (permanent) 36 43 14 6 1 0 0 79 7 423
2014 Term 29 32 40 0 0 0 0 60 0 18

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 40 36 15 7 2 0 0 76 9 481
2020 Term 48 42 5 0 5 0 0 90 5 19
2020 Student 93 7 0 0 0 0 0 100 0 14
2019 Indeterminate (permanent) 34 37 16 8 4 0 0 71 12 457
2019 Term 23 49 23 5 0 0 0 72 5 21
2019 Student 48 38 10 5 0 0 0 86 5 21
2018 Indeterminate (permanent) 31 42 17 8 3 0 0 72 11 455
2018 Term 39 36 8 4 9 5 0 78 13 24
2017 Indeterminate (permanent) 31 38 14 11 6 0 0 69 16 421
2017 Term 37 40 9 7 6 0 0 77 14 28

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 55 35 7 2 0 0 0 91 2 478
2020 Term 69 31 0 0 0 0 0 100 0 19
2020 Student 93 7 0 0 0 0 0 100 0 14
2019 Indeterminate (permanent) 57 34 8 2 0 0 0 90 2 461
2019 Term 48 42 9 0 0 0 0 91 0 21
2019 Student 52 33 10 5 0 0 0 86 5 21
2018 Indeterminate (permanent) 51 40 6 2 1 0 0 91 3 454
2018 Term 51 36 13 0 0 0 0 87 0 24
2017 Indeterminate (permanent) 51 38 9 1 1 0 0 89 2 422
2017 Term 52 32 6 7 3 0 0 83 11 28
2014 Indeterminate (permanent) 59 29 9 2 1 0 0 88 4 423
2014 Term 29 61 10 0 0 0 0 90 0 18

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 40 13 6 2 0 0 79 7 483
2020 Term 57 33 0 5 5 0 0 90 10 19
2020 Student 86 14 0 0 0 0 0 100 0 14
2019 Indeterminate (permanent) 33 43 11 9 4 0 0 76 13 460
2019 Term 18 63 19 0 0 0 0 81 0 21
2019 Student 52 43 0 0 0 5 0 100 0 21
2018 Indeterminate (permanent) 32 42 16 7 3 0 0 74 10 454
2018 Term 27 40 20 4 5 5 0 70 9 24
2017 Indeterminate (permanent) 31 44 12 8 4 0 0 76 12 422
2017 Term 30 39 17 4 8 0 3 71 12 27
2014 Indeterminate (permanent) 25 46 14 9 6 0 0 71 15 423
2014 Term 12 52 27 10 0 0 0 63 10 18

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 36 10 8 3 0 0 78 11 482
2020 Term 47 49 0 0 5 0 0 95 5 19
2020 Student 71 29 0 0 0 0 0 100 0 14
2019 Indeterminate (permanent) 34 35 14 11 5 0 0 69 16 461
2019 Term 33 57 9 0 0 0 0 91 0 21
2019 Student 71 24 5 0 0 0 0 95 0 21
2018 Indeterminate (permanent) 34 39 13 10 3 0 0 74 13 454
2018 Term 37 32 17 0 9 5 0 73 9 23
2017 Indeterminate (permanent) 35 37 12 12 4 0 0 72 16 422
2017 Term 49 27 7 7 10 0 0 76 17 28
2014 Indeterminate (permanent) 31 41 13 10 5 0 0 72 15 423
2014 Term 6 49 27 17 0 0 0 55 17 18

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 44 12 6 1 0 0 80 8 479
2020 Term 59 31 5 0 5 0 0 90 5 19
2020 Student 50 43 0 0 0 0 7 100 0 14
2019 Indeterminate (permanent) 29 43 14 10 4 0 0 73 13 452
2019 Term 24 62 9 5 0 0 0 86 5 21
2019 Student 57 33 5 0 0 5 0 95 0 21
2018 Indeterminate (permanent) 29 43 15 10 3 0 0 72 13 454
2018 Term 43 32 21 0 0 5 0 78 0 24
2017 Indeterminate (permanent) 31 42 14 10 4 0 0 72 14 421
2017 Term 41 35 4 13 7 0 0 76 20 28
2014 Indeterminate (permanent) 30 41 16 10 3 0 0 71 13 423
2014 Term 6 55 33 6 0 0 0 61 6 18

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 48 41 7 3 0 0 0 89 4 484
2020 Term 74 21 5 0 0 0 0 95 0 19
2020 Student 93 7 0 0 0 0 0 100 0 14
2019 Indeterminate (permanent) 46 41 8 3 1 0 0 87 4 460
2019 Term 53 47 0 0 0 0 0 100 0 21
2019 Student 57 33 10 0 0 0 0 90 0 21
2018 Indeterminate (permanent) 45 41 9 4 1 0 0 86 5 455
2018 Term 43 48 5 4 0 0 0 91 4 24
2017 Indeterminate (permanent) 44 42 9 4 1 0 0 85 5 422
2017 Term 44 36 10 0 7 3 0 82 7 28
2014 Indeterminate (permanent) 46 36 12 4 2 0 0 82 6 423
2014 Term 17 56 16 11 0 0 0 73 11 18

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 31 18 17 10 0 0 55 26 482
2020 Term 43 15 21 17 5 0 0 58 21 19
2020 Student 57 21 21 0 0 0 0 79 0 14
2019 Indeterminate (permanent) 26 36 16 14 8 0 0 62 22 461
2019 Term 33 44 23 0 0 0 0 77 0 21
2019 Student 62 38 0 0 0 0 0 100 0 21
2018 Indeterminate (permanent) 28 33 20 13 6 0 0 61 19 457
2018 Term 33 50 13 0 0 5 0 87 0 23
2017 Indeterminate (permanent) 27 37 16 13 7 0 0 64 20 421
2017 Term 44 25 13 15 3 0 0 69 18 28
2014 Indeterminate (permanent) 26 40 19 9 5 0 0 67 14 423
2014 Term 11 50 10 29 0 0 0 62 29 18

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 5 23 43 22 6 1 1 28 29 483
2020 Term 10 17 42 16 16 0 0 32 27 19
2020 Student 21 14 14 43 7 0 0 50 36 14
2019 Indeterminate (permanent) 6 29 40 17 5 0 2 22 36 460
2019 Term 0 19 34 37 10 0 0 47 19 21
2019 Student 5 10 33 24 10 14 5 41 18 21
2018 Indeterminate (permanent) 9 31 38 15 4 1 2 20 41 457
2018 Term 9 12 44 12 12 5 7 27 23 24
2017 Indeterminate (permanent) 12 26 41 15 5 0 2 20 39 418
2017 Term 7 37 31 10 16 0 0 25 44 28
2014 Indeterminate (permanent) 13 33 34 15 4 0 1 19 46 422
2014 Term 5 55 17 11 11 0 0 22 60 18

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 3 14 29 37 13 3 1 53 17 480
2020 Term 10 10 5 26 44 5 0 73 21 19
2020 Student 0 0 7 29 57 7 0 92 0 14
2019 Indeterminate (permanent) 3 17 34 28 15 2 1 44 21 458
2019 Term 5 20 18 34 14 5 5 53 27 21
2019 Student 0 14 14 19 38 10 5 67 17 21
2018 Indeterminate (permanent) 6 18 35 25 11 2 3 38 26 455
2018 Term 5 0 24 51 4 9 7 65 6 23
2017 Indeterminate (permanent) 8 19 35 22 9 2 3 33 30 417
2017 Term 7 0 49 12 22 7 3 38 8 28
2014 Indeterminate (permanent) 16 25 32 16 6 1 3 24 43 422
2014 Term 10 27 29 18 11 0 6 30 39 18

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 22 29 29 12 4 2 1 16 53 481
2020 Term 0 37 21 16 17 10 0 36 41 19
2020 Student 0 7 29 21 36 7 0 62 8 14
2019 Indeterminate (permanent) 25 29 28 10 4 0 2 15 56 461
2019 Term 20 28 32 15 0 0 5 16 51 21
2019 Student 14 29 10 10 29 5 5 42 47 21
2018 Indeterminate (permanent) 24 33 26 12 2 1 3 14 59 456
2018 Term 12 46 20 8 4 5 7 13 65 24
2017 Indeterminate (permanent) 24 35 23 9 4 1 3 14 62 421
2017 Term 23 20 34 6 13 3 0 20 45 28
2014 Indeterminate (permanent) 33 29 23 9 4 1 2 13 63 423
2014 Term 21 11 45 12 6 0 6 19 34 18

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 7 26 38 20 8 0 1 28 33 479
2020 Term 0 5 20 36 39 0 0 75 5 19
2020 Student 0 7 0 29 64 0 0 93 7 14
2019 Indeterminate (permanent) 6 26 41 20 6 0 1 27 32 457
2019 Term 0 10 14 72 5 0 0 77 10 21
2019 Student 5 0 5 29 57 5 0 90 5 21
2018 Indeterminate (permanent) 9 27 34 23 4 0 2 28 37 453
2018 Term 0 9 32 41 8 5 7 55 10 24
2017 Indeterminate (permanent) 9 25 36 19 9 1 2 28 35 420
2017 Term 9 14 17 34 22 0 3 59 24 28
2014 Indeterminate (permanent) 9 25 39 20 5 0 2 25 34 423
2014 Term 4 29 36 19 12 0 0 31 34 17

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 17 28 29 16 7 1 2 24 46 481
2020 Term 5 0 20 39 21 10 5 71 6 19
2020 Student 0 14 0 29 57 0 0 86 14 14
2019 Indeterminate (permanent) 16 30 29 18 4 1 2 23 47 460
2019 Term 0 9 28 34 23 5 0 60 10 21
2019 Student 5 0 14 10 57 10 5 78 6 21
2018 Indeterminate (permanent) 18 31 28 14 6 1 3 21 50 455
2018 Term 4 13 35 20 16 11 0 41 19 24
2017 Indeterminate (permanent) 17 32 25 15 7 1 4 23 51 419
2017 Term 10 14 30 18 19 3 6 41 26 28
2014 Indeterminate (permanent) 21 33 27 11 4 0 4 16 57 422
2014 Term 15 46 17 11 6 0 6 17 64 18

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 5 17 32 27 13 3 2 42 24 480
2020 Term 5 11 10 26 43 5 0 73 16 19
2020 Student 0 0 7 7 64 14 7 91 0 14
2019 Indeterminate (permanent) 7 15 30 30 15 1 2 46 23 458
2019 Term 0 14 38 14 24 5 5 42 16 21
2019 Student 0 5 14 14 48 10 10 76 6 21
2018 Indeterminate (permanent) 9 12 31 30 11 3 5 44 23 450
2018 Term 5 4 40 23 12 9 7 42 10 24
2017 Indeterminate (permanent) 6 12 27 28 18 3 7 50 20 420
2017 Term 0 45 15 20 10 0 9 33 50 28
2014 Indeterminate (permanent) 4 13 27 31 18 2 6 53 18 422
2014 Term 12 10 40 0 18 0 21 22 28 18

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 14 26 36 16 6 2 1 22 41 481
2020 Term 10 11 30 21 23 5 0 46 22 19
2020 Student 0 7 14 21 36 14 7 73 9 14
2019 Indeterminate (permanent) 14 25 39 14 5 0 2 20 40 460
2019 Term 5 5 52 15 14 5 5 32 11 21
2019 Student 0 10 24 14 38 10 5 61 11 21
2018 Indeterminate (permanent) 14 30 34 14 5 2 2 19 46 457
2018 Term 0 29 36 20 4 5 7 27 32 24
2017 Indeterminate (permanent) 14 24 39 13 5 1 3 19 41 421
2017 Term 11 32 39 0 16 0 3 16 44 28
2014 Indeterminate (permanent) 15 29 36 11 6 1 3 17 45 422
2014 Term 22 5 39 29 0 0 6 31 28 18

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 2 11 34 39 13 1 1 52 13 483
2020 Term 0 12 31 36 21 0 0 57 12 19
2020 Student 0 29 43 7 21 0 0 29 29 14
2019 Indeterminate (permanent) 3 15 34 30 16 0 2 47 18 461
2019 Term 0 10 28 34 24 0 5 61 10 21
2019 Student 5 0 24 19 38 5 10 67 6 21
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 27 34 17 7 4 7 5 69 12 484
2020 Term 26 31 16 5 0 11 11 73 6 19
2020 Student 50 14 0 0 0 14 21 100 0 14
2019 Indeterminate (permanent) 30 34 14 7 5 5 4 71 14 462
2019 Term 29 42 14 5 0 5 5 79 5 21
2019 Student 43 24 5 0 5 14 10 88 6 21
2018 Indeterminate (permanent) 24 39 16 10 3 5 3 69 14 454
2018 Term 24 51 4 5 4 13 0 86 10 24
2017 Indeterminate (permanent) 26 36 13 8 6 6 5 69 16 422
2017 Term 33 25 19 3 7 3 10 67 11 28
2014 Indeterminate (permanent) 29 34 16 8 6 3 4 67 16 423
2014 Term 23 16 33 12 0 12 4 46 14 18

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 54 32 7 4 3 1 0 86 7 481
2020 Term 49 51 0 0 0 0 0 100 0 19
2020 Student 71 21 0 0 0 7 0 100 0 14
2019 Indeterminate (permanent) 50 31 9 6 3 1 0 82 9 460
2019 Term 52 34 0 14 0 0 0 86 14 21
2019 Student 67 29 5 0 0 0 0 95 0 21
2018 Indeterminate (permanent) 47 36 8 7 3 1 0 83 10 455
2018 Term 39 39 13 0 4 5 0 83 4 24
2017 Indeterminate (permanent) 46 36 10 5 3 1 0 83 7 422
2017 Term 54 17 10 6 11 0 3 73 17 28
2014 Indeterminate (permanent) 46 32 10 7 4 1 0 79 11 423
2014 Term 39 44 12 6 0 0 0 83 6 18

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 59 29 6 3 2 0 0 89 5 478
2020 Term 79 21 0 0 0 0 0 100 0 19
2020 Student 100 0 0 0 0 0 0 100 0 13
2019 Indeterminate (permanent) 51 37 5 4 2 0 0 89 6 462
2019 Term 62 38 0 0 0 0 0 100 0 21
2019 Student 76 24 0 0 0 0 0 100 0 21
2018 Indeterminate (permanent) 49 39 7 4 1 0 0 88 5 456
2018 Term 56 36 4 0 0 4 0 96 0 24
2017 Indeterminate (permanent) 49 38 8 4 1 0 0 87 5 422
2017 Term 64 23 3 6 3 0 0 87 10 28
2014 Indeterminate (permanent) 46 40 9 3 1 0 0 86 5 423
2014 Term 49 51 0 0 0 0 0 100 0 18

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 40 8 3 1 1 0 88 4 479
2020 Term 58 28 10 0 0 0 5 90 0 19
2020 Student 93 7 0 0 0 0 0 100 0 14
2019 Indeterminate (permanent) 43 39 11 4 3 0 0 83 6 460
2019 Term 47 39 14 0 0 0 0 86 0 21
2019 Student 67 33 0 0 0 0 0 100 0 21
2018 Indeterminate (permanent) 41 43 11 3 1 1 0 85 5 456
2018 Term 39 44 4 9 0 4 0 87 9 24

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 54 24 8 4 3 4 3 84 7 484
2020 Term 63 22 0 0 0 5 10 100 0 19
2020 Student 71 14 0 0 0 7 7 100 0 14
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 56 30 7 3 1 0 2 89 4 484
2020 Term 64 16 11 0 5 0 5 84 5 19
2020 Student 57 21 14 0 0 7 0 85 0 14
2019 Indeterminate (permanent) 54 28 10 3 2 1 2 84 6 461
2019 Term 67 19 5 5 0 0 5 90 5 21
2019 Student 52 29 5 0 5 5 5 89 5 21

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 32 10 5 3 1 0 82 8 482
2020 Term 59 26 0 15 0 0 0 85 15 19
2020 Student 86 14 0 0 0 0 0 100 0 14
2019 Indeterminate (permanent) 44 33 11 8 3 1 1 79 10 461
2019 Term 38 48 5 10 0 0 0 86 10 21
2019 Student 57 33 5 5 0 0 0 90 5 21
2018 Indeterminate (permanent) 41 38 12 7 2 0 0 79 9 453
2018 Term 44 33 8 8 7 0 0 77 15 24
2017 Indeterminate (permanent) 40 40 11 6 2 1 0 81 8 422
2017 Term 39 25 15 10 7 3 0 66 18 28
2014 Indeterminate (permanent) 37 41 10 8 3 1 0 79 11 423
2014 Term 15 45 18 17 0 5 0 64 18 18

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 52 25 15 4 3 1 1 78 7 482
2020 Term 69 21 0 0 5 0 5 95 5 19
2020 Student 71 29 0 0 0 0 0 100 0 14

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 29 11 5 1 0 1 83 6 484
2020 Term 85 10 0 0 5 0 0 95 5 19
2020 Student 79 14 0 0 0 7 0 100 0 14
2019 Indeterminate (permanent) 48 32 10 7 2 0 0 80 9 459
2019 Term 40 46 9 5 0 0 0 86 5 21
2019 Student 52 38 5 0 0 0 5 95 0 21
2018 Indeterminate (permanent) 48 34 12 5 1 0 0 81 6 451
2018 Term 40 49 0 11 0 0 0 89 11 24
2017 Indeterminate (permanent) 46 38 8 5 2 1 0 85 7 422
2017 Term 32 55 6 0 7 0 0 87 7 28
2014 Indeterminate (permanent) 40 39 11 6 3 1 0 80 9 422
2014 Term 26 46 17 6 5 0 0 72 11 18

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 46 54 484
2020 Term 35 65 19
2020 Student 64 36 14

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 65 21 3 2 0 5 4 94 2 484
2020 Term 58 15 12 5 0 5 5 81 5 19
2020 Student 93 0 7 0 0 0 0 93 0 14

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 60 26 7 5 2 0 0 86 7 483
2020 Term 65 26 5 5 0 0 0 90 5 19
2020 Student 86 7 7 0 0 0 0 93 0 14
2019 Indeterminate (permanent) 54 30 9 4 2 0 0 85 6 458
2019 Term 67 28 5 0 0 0 0 95 0 21
2019 Student 67 29 5 0 0 0 0 95 0 21
2018 Indeterminate (permanent) 52 30 11 4 2 1 0 82 6 453
2018 Term 52 24 8 5 11 0 0 76 15 24
2017 Indeterminate (permanent) 54 29 10 5 3 0 0 82 8 422
2017 Term 35 41 7 4 10 0 3 78 14 28
2014 Indeterminate (permanent) 46 34 12 5 3 0 0 80 8 423
2014 Term 39 33 6 11 5 5 0 76 17 18
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 41 13 5 2 4 0 79 7 484
2020 Term 58 26 11 0 0 5 0 88 0 19
2020 Student 64 14 0 0 0 21 0 100 0 14
2019 Indeterminate (permanent) 24 36 21 8 4 6 0 64 13 458
2019 Term 42 38 5 5 0 9 0 89 5 21
2019 Student 62 24 5 0 0 10 0 95 0 21
2018 Indeterminate (permanent) 25 35 20 12 3 5 0 63 16 459
2018 Term 44 32 19 0 0 5 0 80 0 24
2017 Indeterminate (permanent) 22 36 21 11 5 5 0 61 17 422
2017 Term 44 17 9 4 10 13 3 72 16 28
2014 Indeterminate (permanent) 23 41 19 7 4 5 0 68 12 423
2014 Term 34 39 6 4 5 11 0 83 11 18

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 41 16 8 3 1 0 72 11 481
2020 Term 63 27 5 5 0 0 0 90 5 19
2020 Student 79 14 0 0 0 7 0 100 0 14
2019 Indeterminate (permanent) 22 36 21 15 4 2 0 59 20 457
2019 Term 38 53 10 0 0 0 0 90 0 21
2019 Student 67 19 5 0 0 10 0 95 0 21
2018 Indeterminate (permanent) 21 32 24 16 7 1 0 54 22 457
2018 Term 28 57 11 0 0 5 0 88 0 24
2017 Indeterminate (permanent) 17 32 27 15 8 2 0 50 23 422
2017 Term 22 41 6 11 14 3 3 67 26 28
2014 Indeterminate (permanent) 18 41 22 12 5 3 0 61 17 423
2014 Term 17 35 27 15 0 6 0 56 16 18

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 21 40 19 12 3 4 0 64 16 484
2020 Term 38 30 22 0 5 5 0 71 6 19
2020 Student 50 29 0 0 0 21 0 100 0 14
2019 Indeterminate (permanent) 15 34 22 17 8 4 0 51 26 458
2019 Term 28 62 10 0 0 0 0 90 0 21
2019 Student 43 29 5 0 0 24 0 94 0 21
2018 Indeterminate (permanent) 16 30 25 17 8 5 0 48 26 453
2018 Term 21 42 33 0 0 5 0 66 0 23
2017 Indeterminate (permanent) 9 31 30 15 9 5 0 42 26 422
2017 Term 19 21 27 10 14 3 6 44 26 28
2014 Indeterminate (permanent) 11 36 27 15 5 5 0 50 22 423
2014 Term 17 29 33 10 5 6 0 49 16 18

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 21 42 19 12 4 1 0 64 16 482
2020 Term 44 37 10 9 0 0 0 81 9 19
2020 Student 50 29 7 0 0 14 0 92 0 14
2019 Indeterminate (permanent) 16 37 24 16 6 1 0 53 23 458
2019 Term 19 47 18 10 0 5 0 70 11 21
2019 Student 38 29 10 5 0 19 0 82 6 21
2018 Indeterminate (permanent) 16 36 25 16 4 2 0 54 21 459
2018 Term 12 43 29 5 0 12 0 62 5 24
2017 Indeterminate (permanent) 15 45 18 13 7 2 0 61 20 420
2017 Term 22 38 20 7 10 0 3 62 18 28
2014 Indeterminate (permanent) 16 38 25 14 5 2 0 56 19 423
2014 Term 23 34 28 10 0 6 0 60 10 18

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 65 28 5 1 0 0 0 94 1 483
2020 Term 66 17 6 5 0 5 0 88 5 19
2020 Student 71 7 0 14 0 7 0 85 15 14
2019 Indeterminate (permanent) 65 24 7 1 1 2 0 91 2 461
2019 Term 72 24 0 0 0 5 0 100 0 21
2019 Student 67 14 5 0 0 14 0 94 0 21
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 29 52 10 7 2 1 0 81 9 484
2020 Term 44 41 0 10 0 5 0 89 11 19
2020 Student 64 36 0 0 0 0 0 100 0 14
2019 Indeterminate (permanent) 27 48 14 8 3 0 0 75 11 462
2019 Term 54 37 5 5 0 0 0 91 5 21
2019 Student 52 33 5 5 0 5 0 90 5 21
2018 Indeterminate (permanent) 20 42 19 12 6 1 0 63 18 455
2018 Term 28 48 20 4 0 0 0 76 4 24
2017 Indeterminate (permanent) 22 45 14 13 6 1 0 67 19 420
2017 Term 33 41 3 7 14 0 3 76 21 28
2014 Indeterminate (permanent) 24 45 17 10 4 0 0 70 13 423
2014 Term 35 38 16 6 0 6 0 77 6 18

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 17 44 23 11 4 2 0 61 16 481
2020 Term 23 32 20 10 5 5 5 61 17 19
2020 Student 57 43 0 0 0 0 0 100 0 14
2019 Indeterminate (permanent) 12 38 26 18 3 2 0 51 22 459
2019 Term 34 43 14 0 0 9 0 84 0 21
2019 Student 57 19 5 10 0 10 0 84 11 21

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 41 13 8 4 1 1 74 12 481
2020 Term 53 21 11 10 0 0 5 78 11 19
2020 Student 43 21 0 14 7 7 7 75 25 14
2019 Indeterminate (permanent) 26 44 13 9 4 2 2 73 14 461
2019 Term 34 47 14 0 0 0 5 85 0 21
2019 Student 38 24 14 0 5 10 10 76 6 21
2018 Indeterminate (permanent) 30 43 14 9 2 1 1 74 12 457
2018 Term 19 42 20 4 11 4 0 63 16 24
2017 Indeterminate (permanent) 34 43 12 7 2 1 0 78 10 421
2017 Term 43 36 7 4 3 7 0 85 8 28
2014 Indeterminate (permanent) 38 43 10 5 2 1 0 82 8 423
2014 Term 33 62 5 0 0 0 0 95 0 18

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 44 15 6 2 1 0 77 8 481
2020 Term 50 35 5 0 0 10 0 94 0 19
2020 Student 57 36 7 0 0 0 0 93 0 14
2019 Indeterminate (permanent) 30 39 21 6 2 1 0 70 8 460
2019 Term 48 28 19 5 0 0 0 76 5 21
2019 Student 76 10 0 5 0 10 0 95 5 21
2018 Indeterminate (permanent) 29 44 19 5 3 1 0 73 8 454
2018 Term 28 49 18 5 0 0 0 77 5 24

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 20 28 20 13 8 9 2 54 23 481
2020 Term 21 20 22 15 0 15 6 53 20 19
2020 Student 36 21 0 7 0 29 7 89 11 14
2019 Indeterminate (permanent) 16 27 21 13 12 8 2 48 28 462
2019 Term 24 19 23 14 0 20 0 54 18 21
2019 Student 38 14 0 5 0 19 24 92 8 21
2018 Indeterminate (permanent) 15 26 23 14 10 10 2 46 27 457
2018 Term 8 37 19 13 4 20 0 55 21 24
2017 Indeterminate (permanent) 15 27 17 17 12 10 2 47 33 420
2017 Term 29 6 17 6 11 27 3 51 25 28
2014 Indeterminate (permanent) 15 28 19 15 12 9 2 48 31 423
2014 Term 16 23 17 28 0 17 0 47 33 18

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 21 42 17 12 5 3 0 65 18 480
2020 Term 38 47 5 5 0 0 5 89 5 19
2020 Student 71 21 0 0 0 7 0 100 0 14
2019 Indeterminate (permanent) 18 35 20 16 10 2 0 54 26 461
2019 Term 24 34 33 5 0 5 0 60 5 21
2019 Student 67 33 0 0 0 0 0 100 0 21
2018 Indeterminate (permanent) 20 40 20 13 6 2 0 61 19 455
2018 Term 36 44 12 4 0 4 0 83 4 24
2017 Indeterminate (permanent) 25 43 14 10 7 1 0 69 17 421
2017 Term 46 20 17 3 11 4 0 68 14 27
2014 Indeterminate (permanent) 25 40 18 9 7 1 0 65 17 423
2014 Term 10 40 22 22 0 6 0 53 23 18

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 15 27 18 21 16 1 2 43 39 481
2020 Term 28 22 16 15 10 5 5 55 27 19
2020 Student 21 21 0 0 0 14 43 100 0 14
2019 Indeterminate (permanent) 8 29 18 21 21 2 1 38 44 461
2019 Term 14 44 14 14 9 5 0 61 25 21
2019 Student 48 5 5 5 0 0 38 85 8 21
2018 Indeterminate (permanent) 11 20 22 24 19 2 1 33 45 452
2018 Term 15 57 11 8 0 9 0 79 9 24
2017 Indeterminate (permanent) 11 20 18 26 23 2 2 32 50 420
2017 Term 23 15 10 16 14 7 15 49 38 28
2014 Indeterminate (permanent) 7 19 17 25 28 2 2 28 55 423
2014 Term 0 23 28 34 16 0 0 23 50 18

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 25 14 5 3 0 3 78 8 483
2020 Term 60 15 10 0 10 0 5 79 10 19
2020 Student 57 29 14 0 0 0 0 86 0 14
2019 Indeterminate (permanent) 53 22 14 4 2 1 4 78 7 461
2019 Term 63 13 5 5 0 0 14 89 6 21
2019 Student 62 29 5 0 0 0 5 95 0 21

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 54 22 12 6 3 0 2 78 9 483
2020 Term 54 10 21 5 0 0 10 72 5 19
2020 Student 79 21 0 0 0 0 0 100 0 14
2019 Indeterminate (permanent) 51 23 13 7 3 1 3 77 10 462
2019 Term 52 19 5 5 0 5 15 88 6 21
2019 Student 62 10 14 0 0 5 10 83 0 21

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 72 10 6 4 4 2 3 86 8 482
2020 Term 95 0 0 0 0 0 5 100 0 19
2020 Student 93 0 0 0 0 0 7 100 0 14
2019 Indeterminate (permanent) 71 8 8 2 3 3 4 86 6 458
2019 Term 81 9 0 0 0 0 9 100 0 21
2019 Student 86 5 5 0 0 0 5 95 0 21

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 77 10 3 0 1 1 8 96 1 480
2020 Term 85 5 5 0 0 0 5 95 0 19
2020 Student 79 21 0 0 0 0 0 100 0 14
2019 Indeterminate (permanent) 82 4 1 0 1 2 10 97 1 458
2019 Term 91 0 0 0 0 0 9 100 0 21
2019 Student 90 0 0 0 0 0 10 100 0 20

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 23 49 17 6 2 2 0 74 8 483
2020 Term 38 57 0 5 0 0 0 95 5 19
2020 Student 69 31 0 0 0 0 0 100 0 13
2019 Indeterminate (permanent) 18 44 22 11 3 2 0 63 14 462
2019 Term 23 43 29 0 0 5 0 69 0 21
2019 Student 33 33 24 0 0 10 0 74 0 21
2018 Indeterminate (permanent) 18 39 26 10 4 3 0 59 14 456
2018 Term 12 47 17 4 4 16 0 70 10 24
2017 Indeterminate (permanent) 18 39 24 9 6 4 0 59 16 421
2017 Term 16 50 16 7 7 3 0 69 15 28

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 43 12 5 2 1 0 81 7 479
2020 Term 70 30 0 0 0 0 0 100 0 19
2020 Student 64 36 0 0 0 0 0 100 0 14
2019 Indeterminate (permanent) 35 44 13 6 2 0 0 79 8 460
2019 Term 53 42 5 0 0 0 0 95 0 21
2019 Student 65 35 0 0 0 0 0 100 0 20
2018 Indeterminate (permanent) 39 45 9 3 2 1 0 85 6 456
2018 Term 44 36 11 5 0 4 0 84 5 24
2017 Indeterminate (permanent) 38 43 13 3 2 1 0 82 5 422
2017 Term 45 27 15 3 7 3 0 74 11 28
2014 Indeterminate (permanent) 42 40 10 4 2 2 0 83 6 423
2014 Term 39 50 12 0 0 0 0 88 0 18

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 43 8 4 2 2 0 86 6 481
2020 Term 59 36 5 0 0 0 0 95 0 19
2020 Student 64 14 0 0 0 21 0 100 0 14
2019 Indeterminate (permanent) 44 41 9 4 2 1 0 86 5 460
2019 Term 71 24 5 0 0 0 0 95 0 20
2019 Student 71 24 0 0 0 0 5 100 0 21
2018 Indeterminate (permanent) 42 43 10 2 2 1 0 86 4 454
2018 Term 44 41 11 0 0 4 0 89 0 24
2017 Indeterminate (permanent) 41 43 10 3 1 2 0 85 4 421
2017 Term 45 45 0 0 3 3 3 96 4 28
2014 Indeterminate (permanent) 43 37 13 3 1 3 0 83 4 423
2014 Term 33 45 16 0 0 6 0 83 0 18

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 38 14 5 2 6 0 77 8 483
2020 Term 66 19 10 0 0 5 0 89 0 19
2020 Student 50 7 0 7 0 36 0 89 11 14

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 35 8 5 3 3 2 83 9 483
2020 Term 58 37 0 0 0 0 5 100 0 19
2020 Student 57 29 0 0 0 0 14 100 0 14

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 56 34 6 2 2 0 0 90 4 483
2020 Term 80 20 0 0 0 0 0 100 0 19
2020 Student 100 0 0 0 0 0 0 100 0 14
2019 Indeterminate (permanent) 51 35 10 3 1 0 0 86 5 461
2019 Term 76 24 0 0 0 0 0 100 0 21
2019 Student 86 14 0 0 0 0 0 100 0 21
2018 Indeterminate (permanent) 47 43 6 3 1 0 0 90 3 455
2018 Term 60 35 5 0 0 0 0 95 0 24
2017 Indeterminate (permanent) 46 40 8 3 2 0 0 86 5 422
2017 Term 60 26 7 0 6 0 0 86 6 28
2014 Indeterminate (permanent) 50 37 8 3 3 0 0 87 5 421
2014 Term 40 50 10 0 0 0 0 90 0 18

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 51 32 11 4 1 0 0 83 6 482
2020 Term 59 41 0 0 0 0 0 100 0 19
2020 Student 100 0 0 0 0 0 0 100 0 14
2019 Indeterminate (permanent) 44 33 16 5 2 0 0 77 7 460
2019 Term 67 24 5 5 0 0 0 90 5 21
2019 Student 86 14 0 0 0 0 0 100 0 21
2018 Indeterminate (permanent) 38 37 17 7 2 0 0 74 9 453
2018 Term 56 40 4 0 0 0 0 96 0 24
2017 Indeterminate (permanent) 39 33 18 6 4 0 0 72 10 421
2017 Term 39 31 14 7 10 0 0 69 17 28
2014 Indeterminate (permanent) 36 39 15 7 4 0 0 75 11 423
2014 Term 43 35 16 6 0 0 0 78 6 18

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 38 9 5 2 0 0 85 7 480
2020 Term 64 36 0 0 0 0 0 100 0 19
2020 Student 100 0 0 0 0 0 0 100 0 14
2019 Indeterminate (permanent) 41 35 14 7 2 0 0 76 9 460
2019 Term 65 30 5 0 0 0 0 95 0 21
2019 Student 71 29 0 0 0 0 0 100 0 21
2018 Indeterminate (permanent) 36 39 16 6 3 0 0 75 9 455
2018 Term 58 33 9 0 0 0 0 91 0 23
2017 Indeterminate (permanent) 34 38 17 8 3 0 0 72 11 422
2017 Term 38 34 11 7 10 0 0 72 17 28
2014 Indeterminate (permanent) 33 41 14 8 3 0 0 75 11 423
2014 Term 23 55 16 6 0 0 0 78 6 18

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 51 24 16 5 2 1 0 77 7 483
2020 Term 80 15 5 0 0 0 0 95 0 19
2020 Student 71 14 0 0 0 14 0 100 0 14
2019 Indeterminate (permanent) 44 28 14 9 3 2 1 74 12 461
2019 Term 61 20 19 0 0 0 0 81 0 21
2019 Student 48 33 10 0 0 10 0 89 0 21
2018 Indeterminate (permanent) 42 25 19 9 4 1 0 67 13 456
2018 Term 43 32 12 0 0 9 4 86 0 24
2017 Indeterminate (permanent) 40 29 16 7 5 2 0 71 12 422
2017 Term 39 17 6 10 10 7 12 68 25 28
2014 Indeterminate (permanent) 41 29 14 9 4 3 0 73 13 423
2014 Term 39 29 10 12 0 11 0 75 13 18
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Indeterminate (permanent) 23 43 34 484
2020 Term 14 55 31 19
2020 Student 36 21 43 14
2019 Indeterminate (permanent) 21 46 34 461
2019 Term 33 43 24 21
2019 Student 71 10 19 21
2018 Indeterminate (permanent) 21 47 31 458
2018 Term 20 57 24 24
2017 Indeterminate (permanent) 21 50 29 419
2017 Term 31 47 22 28
2014 Indeterminate (permanent) 16 49 35 423
2014 Term 17 34 50 18

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Indeterminate (permanent) 17 47 28 4 0 4 114
2019 Indeterminate (permanent) 22 41 27 4 2 3 96
2019 Student 0 0 0 0 100 0 15
2018 Indeterminate (permanent) 17 35 37 7 0 4 100
2017 Indeterminate (permanent) 16 35 35 11 0 3 88
2014 Indeterminate (permanent) 20 32 32 16 9999 0 67
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 482
2020 Term 0 100 19
2020 Student 0 100 14
2019 Indeterminate (permanent) 10 90 462
2019 Term 0 100 21
2019 Student 0 100 21
2018 Indeterminate (permanent) 12 88 458

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 51 49 41
2019 Indeterminate (permanent) 45 55 47

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 65 35 41
2019 Indeterminate (permanent) 62 38 47

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 41
2019 Indeterminate (permanent) 0 100 47

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 41

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 37 63 41
2019 Indeterminate (permanent) 41 59 47

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 51 49 41
2019 Indeterminate (permanent) 42 58 47

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 65 35 41
2019 Indeterminate (permanent) 64 36 47

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 46 54 41
2019 Indeterminate (permanent) 38 62 47

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 44 56 41
2019 Indeterminate (permanent) 41 59 47

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 67 33 41
2019 Indeterminate (permanent) 55 45 47

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 34 66 41
2019 Indeterminate (permanent) 34 66 47

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 41
2019 Indeterminate (permanent) 0 100 47

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 12 88 41
2019 Indeterminate (permanent) 15 85 47

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 49 51 41
2019 Indeterminate (permanent) 52 48 47

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 20 80 41
2019 Indeterminate (permanent) 17 83 47

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 48 52 41
2019 Indeterminate (permanent) 70 30 47

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 41 59 41
2019 Indeterminate (permanent) 21 79 47

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 24 76 41
2019 Indeterminate (permanent) 12 88 47

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 22 78 41
2019 Indeterminate (permanent) 13 87 47

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 14 86 41
2019 Indeterminate (permanent) 14 86 47

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 10 90 47

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 17 83 41
2019 Indeterminate (permanent) 13 87 47

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 35 65 41
2019 Indeterminate (permanent) 22 78 47

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 15 17 17 6 5 33 7 53 18 483
2020 Term 36 5 12 0 0 20 27 78 0 19
2020 Student 43 0 0 7 0 43 7 86 14 14
2019 Indeterminate (permanent) 15 17 17 10 4 29 9 51 22 461
2019 Term 19 15 14 0 0 43 9 71 0 21
2019 Student 14 5 10 0 0 48 24 67 0 21
2018 Indeterminate (permanent) 15 16 20 6 5 33 5 49 18 455
2018 Term 16 23 17 0 0 44 0 70 0 24
2017 Indeterminate (permanent) 14 18 14 7 5 33 8 55 22 421
2017 Term 6 7 3 0 3 51 29 67 17 28
2014 Indeterminate (permanent) 16 19 15 9 5 30 6 55 21 422
2014 Term 6 6 28 5 6 44 4 23 22 18

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 35 14 6 3 8 1 75 10 483
2020 Term 65 10 10 0 0 15 0 89 0 19
2020 Student 71 7 0 0 0 21 0 100 0 14
2019 Indeterminate (permanent) 31 38 18 6 2 5 0 73 8 461
2019 Term 39 28 19 0 0 14 0 78 0 21
2019 Student 52 5 10 5 0 24 5 80 7 21
2018 Indeterminate (permanent) 30 37 16 7 2 7 1 73 10 455
2018 Term 36 35 8 0 0 21 0 90 0 24
2017 Indeterminate (permanent) 29 41 16 6 3 6 0 74 9 421
2017 Term 23 31 13 4 3 16 10 73 10 28
2014 Indeterminate (permanent) 34 42 11 5 3 5 0 80 9 422
2014 Term 21 34 34 0 0 10 0 62 0 18
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 6 94 481
2020 Term 0 100 19
2020 Student 0 100 14
2019 Indeterminate (permanent) 6 94 462
2019 Term 0 100 20
2018 Indeterminate (permanent) 5 95 459
2018 Term 0 100 24

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 41 59 26
2018 Indeterminate (permanent) 31 69 22

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 73 27 26
2018 Indeterminate (permanent) 68 32 22

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 22

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 26
2018 Indeterminate (permanent) 0 100 22

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 22

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 50 50 26
2018 Indeterminate (permanent) 62 38 22

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 50 50 26
2018 Indeterminate (permanent) 44 56 22

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 34 66 26
2018 Indeterminate (permanent) 27 73 22

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 23 77 26
2018 Indeterminate (permanent) 27 73 22

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 26
2018 Indeterminate (permanent) 0 100 22

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 26
2018 Indeterminate (permanent) 0 100 22

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 22

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 26
2018 Indeterminate (permanent) 0 100 22

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 26

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 30 70 22

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 30 70 26
2018 Indeterminate (permanent) 26 74 22

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 19 81 26

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 53 47 26
2018 Indeterminate (permanent) 52 48 22

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 20

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 20

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 20

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 25 75 20

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 33 67 20

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 20

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 57 43 20

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 20

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 19 18 15 3 3 36 6 63 11 482
2020 Term 36 5 6 0 0 25 27 87 0 19
2020 Student 43 0 0 0 0 50 7 100 0 14
2019 Indeterminate (permanent) 16 18 18 4 3 35 8 58 11 459
2019 Term 25 5 9 0 0 52 9 76 0 21
2019 Student 19 10 5 0 5 43 19 75 13 21
2018 Indeterminate (permanent) 16 16 18 3 2 41 4 59 8 459
2018 Term 19 20 8 0 0 44 8 83 0 24
2017 Indeterminate (permanent) 16 16 17 3 2 40 6 59 9 421
2017 Term 13 0 10 0 3 51 22 49 13 28
2014 Indeterminate (permanent) 15 16 15 2 2 42 7 62 9 422
2014 Term 6 12 17 0 0 61 4 51 0 18

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 36 13 4 3 8 1 79 7 481
2020 Term 65 10 10 0 0 15 0 89 0 19
2020 Student 64 14 0 0 0 21 0 100 0 14
2019 Indeterminate (permanent) 33 38 14 3 2 10 0 79 6 461
2019 Term 39 28 5 0 0 28 0 94 0 21
2019 Student 57 10 10 0 0 19 5 88 0 21
2018 Indeterminate (permanent) 31 36 17 4 2 9 1 75 6 457
2018 Term 32 35 16 0 0 12 5 81 0 24
2017 Indeterminate (permanent) 34 39 14 2 2 9 0 80 4 421
2017 Term 33 21 7 4 3 29 3 79 10 28
2014 Indeterminate (permanent) 31 35 14 3 1 14 1 78 5 422
2014 Term 16 46 11 6 0 22 0 79 7 18

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 0 8 8 24 53 7 0 8 83 13
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 29 14 9 5 0 1 71 15 483
2020 Term 52 26 10 5 6 0 0 79 11 19
2020 Student 86 0 7 0 0 0 7 92 0 14

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 28 10 6 2 0 1 82 8 476
2020 Term 58 20 12 5 5 0 0 78 10 19
2020 Student 79 21 0 0 0 0 0 100 0 14
2019 Indeterminate (permanent) 45 28 13 6 6 0 1 75 12 459
2019 Term 47 19 9 5 10 0 10 74 16 21
2019 Student 67 14 5 5 5 0 5 85 10 21
2018 Indeterminate (permanent) 44 28 14 6 5 0 2 74 11 458
2018 Term 32 32 23 4 5 5 0 67 9 24
2017 Indeterminate (permanent) 47 26 12 8 4 0 3 75 13 419
2017 Term 26 33 21 7 13 0 0 59 20 28

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 10 20 27 23 20 0 0 30 43 483
2020 Term 22 21 31 21 5 0 0 44 26 19
2020 Student 36 29 36 0 0 0 0 64 0 14
2019 Indeterminate (permanent) 14 23 28 21 14 0 0 37 34 460
2019 Term 15 34 27 14 5 0 5 51 20 21
2019 Student 38 24 24 10 0 0 5 65 10 21
2018 Indeterminate (permanent) 11 26 31 16 15 0 1 37 31 457
2018 Term 16 28 23 28 0 5 0 46 30 24
2017 Indeterminate (permanent) 10 25 26 23 15 0 1 35 38 420
2017 Term 20 19 20 7 28 0 6 42 37 28

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 16 25 30 17 11 0 1 42 28 482
2020 Term 50 19 21 0 5 0 5 73 5 19
2020 Student 71 14 14 0 0 0 0 86 0 14
2019 Indeterminate (permanent) 18 32 26 16 8 0 1 50 25 460
2019 Term 20 46 20 10 0 0 5 69 10 21
2019 Student 71 19 0 5 0 0 5 95 5 21
2018 Indeterminate (permanent) 16 29 30 15 9 0 1 45 24 454
2018 Term 32 31 24 12 0 0 0 63 12 24
2017 Indeterminate (permanent) 13 28 27 21 10 0 2 41 31 418
2017 Term 37 17 17 14 10 0 6 57 25 28

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 13 20 26 19 19 1 1 34 39 480
2020 Term 23 36 26 10 5 0 0 59 15 19
2020 Student 43 43 14 0 0 0 0 86 0 14
2019 Indeterminate (permanent) 15 24 24 21 15 0 1 39 37 457
2019 Term 29 27 28 10 0 0 5 60 10 21
2019 Student 67 10 19 0 0 0 5 80 0 21
2018 Indeterminate (permanent) 13 26 27 17 15 1 1 40 33 454
2018 Term 28 20 29 12 0 5 7 54 13 24
2017 Indeterminate (permanent) 11 21 28 22 15 0 2 33 38 421
2017 Term 19 29 22 16 3 3 6 54 22 28

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 27 22 12 9 0 2 56 21 480
2020 Term 45 25 16 0 5 0 10 77 5 19
2020 Student 79 7 14 0 0 0 0 86 0 14
2019 Indeterminate (permanent) 37 28 20 8 5 0 3 67 13 458
2019 Term 43 19 24 10 0 0 5 65 10 21
2019 Student 71 24 0 0 0 0 5 100 0 21
2018 Indeterminate (permanent) 33 29 20 10 5 0 4 65 15 457
2018 Term 37 30 17 0 0 5 11 80 0 23
2017 Indeterminate (permanent) 29 32 20 10 4 0 5 65 14 421
2017 Term 35 26 10 0 15 0 13 71 17 28

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 28 21 15 11 0 0 53 26 481
2020 Term 44 16 25 5 5 0 5 63 10 19
2020 Student 43 21 29 7 0 0 0 64 7 14
2019 Indeterminate (permanent) 33 27 23 11 6 0 1 60 17 458
2019 Term 25 41 5 15 10 5 0 69 26 21
2019 Student 43 24 19 0 0 0 14 78 0 21
2018 Indeterminate (permanent) 24 33 22 12 8 0 1 58 20 454
2018 Term 40 40 8 4 4 5 0 84 8 24
2017 Indeterminate (permanent) 27 31 28 10 5 0 0 58 14 420
2017 Term 19 25 27 14 15 0 0 44 29 28

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 26 18 13 8 0 4 59 22 481
2020 Term 48 21 15 5 5 0 6 74 10 19
2020 Student 64 21 0 0 0 0 14 100 0 14

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 34 19 10 4 1 0 66 14 478
2020 Term 58 32 5 0 5 0 0 90 5 19
2020 Student 71 29 0 0 0 0 0 100 0 14
2019 Indeterminate (permanent) 21 36 26 12 4 1 0 58 16 459
2019 Term 28 38 9 10 5 5 5 74 16 21
2019 Student 57 33 0 0 5 0 5 95 5 21
2018 Indeterminate (permanent) 23 34 25 13 4 1 1 58 17 456
2018 Term 29 41 4 8 9 5 4 77 19 23
2017 Indeterminate (permanent) 21 32 25 14 6 1 1 55 20 419
2017 Term 35 30 20 11 3 0 0 65 15 28

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 23 38 22 13 4 0 0 61 17 481
2020 Term 43 35 6 11 5 0 0 78 16 19
2020 Student 50 21 14 14 0 0 0 71 14 14
2019 Indeterminate (permanent) 17 35 29 12 6 0 0 52 18 459
2019 Term 34 37 20 5 0 5 0 74 5 21
2019 Student 52 19 19 0 5 0 5 75 5 21
2018 Indeterminate (permanent) 18 30 30 15 6 0 1 48 21 454
2018 Term 16 53 21 5 4 0 0 70 9 23
2017 Indeterminate (permanent) 13 34 23 18 11 0 1 48 29 421
2017 Term 25 31 14 17 7 0 6 60 25 28

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 29 36 20 11 3 0 0 66 14 480
2020 Term 49 41 5 0 5 0 0 90 5 19
2020 Student 21 79 0 0 0 0 0 100 0 14
2019 Indeterminate (permanent) 24 34 24 11 6 0 1 59 17 459
2019 Term 23 38 10 20 5 0 5 64 26 21
2019 Student 48 14 10 14 10 0 5 65 25 21
2018 Indeterminate (permanent) 22 35 25 10 6 0 1 58 17 453
2018 Term 33 25 8 20 9 5 0 61 30 23
2017 Indeterminate (permanent) 20 34 25 13 7 0 1 55 20 421
2017 Term 31 25 24 7 7 0 6 60 15 28

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 28 14 8 3 0 1 74 11 478
2020 Term 53 16 16 5 10 0 0 69 15 19
2020 Student 100 0 0 0 0 0 0 100 0 13
2019 Indeterminate (permanent) 37 31 16 9 7 0 1 68 16 458
2019 Term 52 10 23 10 0 0 5 66 10 21
2019 Student 76 19 5 0 0 0 0 95 0 21

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 27 30 22 14 5 0 0 58 20 484
2020 Term 21 39 25 5 10 0 0 60 15 19
2020 Student 29 7 43 14 7 0 0 36 21 14

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 30 23 14 7 0 0 56 21 484
2020 Term 39 15 30 11 5 0 0 55 16 19
2020 Student 29 50 21 0 0 0 0 79 0 14
2019 Indeterminate (permanent) 31 31 19 11 6 1 1 63 17 456
2019 Term 29 28 24 15 0 0 5 60 15 21
2019 Student 67 10 14 5 0 0 5 80 5 21
2018 Indeterminate (permanent) 27 34 22 11 6 0 1 61 17 451
2018 Term 25 21 41 4 9 0 0 46 13 23
2017 Indeterminate (permanent) 25 32 22 12 6 1 3 58 19 421
2017 Term 34 30 10 10 7 3 6 71 18 28

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 29 18 5 3 0 1 75 7 480
2020 Term 52 31 12 0 0 0 5 88 0 19
2020 Student 43 29 14 14 0 0 0 71 14 14
2019 Indeterminate (permanent) 66 21 7 2 2 0 1 88 4 455
2019 Term 76 15 5 0 0 0 5 95 0 21
2019 Student 81 10 5 0 0 0 5 95 0 21
2018 Indeterminate (permanent) 66 22 6 3 2 0 1 89 5 450
2018 Term 50 32 4 4 0 4 5 91 5 23
2017 Indeterminate (permanent) 68 22 5 2 2 0 1 91 4 421
2017 Term 80 13 3 0 4 0 0 93 4 28

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 37 20 8 4 0 0 67 12 480
2020 Term 43 36 16 0 5 0 0 79 5 19
2020 Student 7 43 43 7 0 0 0 50 7 14

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 71 17 5 1 1 0 6 93 2 481
2020 Term 83 12 5 0 0 0 0 95 0 19
2020 Student 79 14 0 0 0 0 7 100 0 14
2019 Indeterminate (permanent) 80 9 2 0 1 0 7 97 1 458
2019 Term 85 5 0 5 0 0 5 95 5 20
2019 Student 90 5 0 0 0 0 5 100 0 21
2018 Indeterminate (permanent) 80 11 3 1 0 0 4 95 1 455
2018 Term 76 4 4 8 0 0 7 86 9 23

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 79 8 4 2 3 0 3 90 6 478
2020 Term 95 5 0 0 0 0 0 100 0 19
2020 Student 93 0 0 0 0 0 7 100 0 14
2019 Indeterminate (permanent) 70 13 7 3 4 0 3 85 7 460
2019 Term 76 9 10 0 0 0 5 90 0 21
2019 Student 86 5 0 5 0 0 5 95 5 21
2018 Indeterminate (permanent) 73 11 6 2 3 0 4 88 6 453
2018 Term 72 13 4 0 4 0 7 91 5 23
2017 Indeterminate (permanent) 71 12 6 3 3 1 4 87 7 420
2017 Term 85 7 4 3 0 0 0 93 3 28

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 64 20 9 3 1 0 2 86 4 482
2020 Term 69 21 5 0 0 0 5 94 0 19
2020 Student 86 7 0 0 0 0 7 100 0 14
2019 Indeterminate (permanent) 56 22 14 4 2 0 2 80 6 456
2019 Term 58 23 5 5 5 0 5 85 10 21
2019 Student 81 14 0 0 0 0 5 100 0 21
2018 Indeterminate (permanent) 59 24 9 4 2 0 1 85 6 454
2018 Term 62 17 12 5 4 0 0 79 9 24
2017 Indeterminate (permanent) 54 26 11 4 2 0 3 83 6 420
2017 Term 70 17 10 0 3 0 0 87 3 28

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 70 14 7 3 4 0 2 86 7 479
2020 Term 84 11 0 0 0 0 5 100 0 19
2020 Student 93 0 0 0 0 0 7 100 0 14
2019 Indeterminate (permanent) 63 18 8 4 4 0 2 83 8 456
2019 Term 67 14 14 0 0 0 5 85 0 21
2019 Student 90 0 5 0 0 0 5 95 0 21
2018 Indeterminate (permanent) 63 16 10 6 3 0 2 81 10 453
2018 Term 80 11 4 0 4 0 0 92 4 23
2017 Indeterminate (permanent) 61 18 9 5 4 0 3 81 10 422
2017 Term 60 23 3 4 11 0 0 83 14 27

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 64 11 4 2 1 0 17 91 4 481
2020 Term 85 5 0 0 0 0 10 100 0 19
2020 Student 93 0 0 0 0 0 7 100 0 14
2019 Indeterminate (permanent) 59 12 5 1 1 0 21 91 3 458
2019 Term 62 0 0 0 0 0 38 100 0 21
2019 Student 86 0 0 0 0 0 14 100 0 21
2018 Indeterminate (permanent) 54 13 4 2 1 0 25 90 4 455
2018 Term 72 12 0 0 0 0 16 100 0 24
2017 Indeterminate (permanent) 57 12 5 1 0 0 24 91 2 420
2017 Term 42 12 13 0 0 0 33 80 0 28

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 77 14 3 2 0 0 2 94 2 483
2020 Term 90 5 0 0 0 0 5 100 0 19
2020 Student 93 0 0 0 0 0 7 100 0 14
2019 Indeterminate (permanent) 79 12 4 1 0 0 4 94 2 456
2019 Term 86 0 4 0 0 0 9 96 0 21
2019 Student 86 5 0 0 0 0 10 100 0 21
2018 Indeterminate (permanent) 71 14 5 1 1 0 8 93 2 453
2018 Term 83 8 0 0 4 5 0 96 4 24
2017 Indeterminate (permanent) 70 15 4 2 0 1 7 92 3 419
2017 Term 77 7 7 0 0 0 9 93 0 28

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 80 12 4 1 1 0 2 94 2 483
2020 Term 36 12 26 5 21 0 0 48 26 19
2020 Student 71 0 21 0 0 0 7 77 0 14
2019 Indeterminate (permanent) 82 8 4 1 2 0 3 93 3 459
2019 Term 38 9 9 23 20 0 0 47 43 21
2019 Student 67 14 5 5 5 0 5 85 10 21
2018 Indeterminate (permanent) 78 11 4 2 1 0 6 93 3 456
2018 Term 32 15 8 13 28 5 0 49 43 24
2017 Indeterminate (permanent) 76 12 5 1 2 0 4 92 3 422
2017 Term 31 16 17 10 26 0 0 47 36 28

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 29 14 4 2 0 2 79 7 483
2020 Term 50 35 11 0 5 0 0 84 5 19
2020 Student 50 29 14 0 7 0 0 79 7 14
2019 Indeterminate (permanent) 60 21 12 2 2 0 2 83 5 458
2019 Term 66 19 10 0 0 0 5 90 0 21
2019 Student 62 19 10 5 0 0 5 85 5 21
2018 Indeterminate (permanent) 56 26 10 4 1 0 2 84 6 455
2018 Term 48 40 8 0 4 0 0 88 4 24
2017 Indeterminate (permanent) 54 25 13 3 1 0 2 82 4 421
2017 Term 52 21 14 3 7 0 3 75 10 28

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 43 24 5 3 0 0 69 7 483
2020 Term 45 49 5 0 0 0 0 95 0 19
2020 Student 21 43 36 0 0 0 0 64 0 14

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 9 31 36 18 6 0 0 40 24 484
2020 Term 23 42 25 5 5 0 0 65 10 19
2020 Student 21 43 36 0 0 0 0 64 0 14
2019 Indeterminate (permanent) 12 31 37 16 4 0 0 44 20 461
2019 Term 15 43 28 14 0 0 0 58 14 21
2019 Student 52 38 10 0 0 0 0 90 0 21
2018 Indeterminate (permanent) 11 28 41 16 4 0 0 39 20 457
2018 Term 11 48 28 4 9 0 0 59 12 24
2017 Indeterminate (permanent) 8 26 39 20 6 0 0 34 26 422
2017 Term 15 24 44 13 3 0 0 39 17 28

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 9 23 37 21 9 0 0 30 33 482
2020 Term 9 5 37 27 22 0 0 49 14 19
2020 Student 0 7 43 36 14 0 0 50 7 14
2019 Indeterminate (permanent) 7 19 39 23 12 0 0 35 26 462
2019 Term 5 14 47 24 9 0 0 34 19 21
2019 Student 0 14 24 19 43 0 0 62 14 21
2018 Indeterminate (permanent) 6 18 42 27 7 0 0 35 24 456
2018 Term 4 16 46 30 3 0 0 34 20 24
2017 Indeterminate (permanent) 5 20 41 21 12 0 1 33 25 422
2017 Term 7 10 32 31 16 0 3 49 18 28

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 48 41 6 2 1 1 0 90 3 483
2020 Term 59 36 0 5 0 0 0 95 5 19
2020 Student 50 50 0 0 0 0 0 100 0 14
2019 Indeterminate (permanent) 35 46 14 3 1 1 0 82 4 457
2019 Term 28 42 20 5 0 5 0 74 5 21
2019 Student 48 24 14 5 0 10 0 79 5 21
2018 Indeterminate (permanent) 32 48 12 5 1 2 0 82 6 457
2018 Term 26 44 12 0 4 13 0 81 5 24
2017 Indeterminate (permanent) 29 48 13 5 1 3 0 80 7 421
2017 Term 26 38 16 7 7 7 0 68 15 28

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 40 13 6 2 2 0 79 8 481
2020 Term 52 37 11 0 0 0 0 89 0 19
2020 Student 43 50 0 0 0 7 0 100 0 14

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 34 11 8 6 0 0 76 14 481
2020 Term 53 21 11 16 0 0 0 74 16 19
2020 Student 50 21 14 14 0 0 0 71 14 14

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 34 9 4 2 1 0 85 6 481
2020 Term 64 26 5 5 0 0 0 90 5 19
2020 Student 64 29 0 0 0 7 0 100 0 14

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 41 15 7 3 1 0 75 10 481
2020 Term 54 30 10 5 0 0 0 85 5 19
2020 Student 71 29 0 0 0 0 0 100 0 14
2019 Indeterminate (permanent) 26 42 18 10 3 1 0 68 13 461
2019 Term 28 34 24 10 0 5 0 65 10 21
2019 Student 52 29 14 5 0 0 0 81 5 21
2018 Indeterminate (permanent) 23 41 20 11 3 1 0 64 15 457
2018 Term 23 56 16 0 0 5 0 83 0 24
2017 Indeterminate (permanent) 17 41 20 16 5 1 0 59 21 421
2017 Term 19 51 3 13 9 4 0 74 23 28

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 46 41 6 5 1 0 0 87 7 483
2020 Term 54 46 0 0 0 0 0 100 0 19
2020 Student 86 14 0 0 0 0 0 100 0 14

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 38 7 7 2 1 0 84 9 481
2020 Term 59 36 5 0 0 0 0 95 0 19
2020 Student 64 21 0 7 0 7 0 92 8 14

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 40 12 4 1 1 1 83 5 482
2020 Term 33 32 10 15 0 0 11 73 16 19
2020 Student 57 36 7 0 0 0 0 93 0 14

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 52 35 8 2 1 1 2 89 3 481
2020 Term 64 26 5 0 0 0 5 95 0 19
2020 Student 71 29 0 0 0 0 0 100 0 14

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 76 19 3 0 0 2 0 97 0 478
2020 Term 85 15 0 0 0 0 0 100 0 19
2020 Student 100 0 0 0 0 0 0 100 0 14

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 54 36 7 2 0 1 0 91 2 480
2020 Term 59 26 5 5 0 5 0 89 5 19
2020 Student 71 14 7 0 0 7 0 92 0 14

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 32 8 5 2 0 0 85 7 481
2020 Term 74 10 10 5 0 0 0 84 5 19
2020 Student 71 14 14 0 0 0 0 86 0 14

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 59 30 6 3 1 1 0 90 4 481
2020 Term 64 26 10 0 0 0 0 90 0 19
2020 Student 86 14 0 0 0 0 0 100 0 14
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 483
2020 Term 5 95 19
2020 Student 0 100 14

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 484
2020 Term 0 100 19
2020 Student 0 100 14
2019 Indeterminate (permanent) 10 90 460
2019 Term 5 95 21
2019 Student 0 100 21
2017 Indeterminate (permanent) 11 89 420
2014 Indeterminate (permanent) 10 90 422
2014 Term 0 100 18

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 37 63 43

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 75 25 44
2017 Indeterminate (permanent) 80 20 49
2014 Indeterminate (permanent) 83 17 41

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 58 21 16 3 3 0 0 78 6 33
2017 Indeterminate (permanent) 66 20 6 8 0 0 0 87 8 39
2014 Indeterminate (permanent) 61 18 12 6 3 0 0 79 9 34

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 46 35 8 4 1 1 4 86 5 481
2020 Term 55 35 0 0 0 5 5 100 0 19
2020 Student 64 36 0 0 0 0 0 100 0 14
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 18 60 21 1 77 23 484
2020 Term 5 74 16 5 93 7 19
2020 Student 0 57 21 21 100 0 14

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 68 32 88

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 31 10 18 8 0 5 62 27 87

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 19 19 9 7 18 1 26 52 35 87

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 56 15 6 4 3 2 14 84 8 483
2020 Term 66 0 0 5 5 0 24 87 13 19
2020 Student 43 0 0 0 0 14 43 100 0 14
2019 Indeterminate (permanent) 63 9 9 5 5 0 8 79 11 456
2019 Term 39 23 0 0 10 5 23 87 13 21
2019 Student 48 14 5 0 5 0 29 87 7 21
2018 Indeterminate (permanent) 63 9 6 6 4 1 11 82 11 457
2018 Term 67 16 4 0 5 5 4 91 5 24
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